Table of Contents
- OptiPlex 3046M Owner's Manual
- Working on your computer
- Removing and installing components
- Recommended tools
- Removing the cover
- Installing the cover
- Removing the hard drive assembly
- Removing the hard drive from the hard drive bracket
- Installing the hard drive into the hard drive bracket
- Installing the hard drive assembly
- Removing the VGA board
- Installing the VGA board
- Removing the system fan
- Installing the system fan
- Removing the memory module
- Installing the memory module
- Removing the heat sink
- Installing the heat sink
- Removing the processor
- Installing the processor
- Removing the speaker
- Installing the speaker
- Removing the coin cell battery
- Installing the coin cell battery
- Removing the system board
- Installing the system board
- System board layout
- List of compatible monitor models
- Troubleshooting your computer
- System Setup
- Specifications
- Contacting Dell
DELL 3046m User Manual
Displayed below is the user manual for 3046m by DELL which is a product in the PCs/Workstations category. This manual has pages.
Related Manuals
OptiPlex 3046M
Owner's Manual
Regulatory Model: D10U
Regulatory Type: D10U001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the
Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be
trademarks of their respective companies.
2016 - 06
Rev. A00
Contents
1 Working on your computer................................................................................................................................... 5
Before working inside your computer................................................................................................................... 5
Turning off your computer.......................................................................................................................................5
After working inside your computer.......................................................................................................................5
2 Removing and installing components.................................................................................................................6
Recommended tools................................................................................................................................................. 6
Removing the cover...................................................................................................................................................6
Installing the cover..................................................................................................................................................... 6
Removing the hard drive assembly.........................................................................................................................7
Removing the hard drive from the hard drive bracket........................................................................................7
Installing the hard drive into the hard drive bracket........................................................................................... 8
Installing the hard drive assembly...........................................................................................................................8
Removing the VGA board......................................................................................................................................... 8
Installing the VGA board........................................................................................................................................... 9
Removing the system fan......................................................................................................................................... 9
Installing the system fan..........................................................................................................................................10
Removing the memory module............................................................................................................................ 10
Installing the memory module...............................................................................................................................10
Removing the heat sink............................................................................................................................................11
Installing the heat sink..............................................................................................................................................11
Removing the processor..........................................................................................................................................11
Installing the processor........................................................................................................................................... 12
Removing the speaker............................................................................................................................................. 12
Installing the speaker............................................................................................................................................... 13
Removing the coin cell battery..............................................................................................................................13
Installing the coin cell battery................................................................................................................................14
Removing the system board...................................................................................................................................14
Installing the system board.....................................................................................................................................15
System board layout.................................................................................................................................................16
3 List of compatible monitor models.................................................................................................................... 17
4 Troubleshooting your computer........................................................................................................................19
Diagnostic power LED codes.................................................................................................................................19
Diagnostic error messages.....................................................................................................................................20
System error messages........................................................................................................................................... 23
5 System Setup..........................................................................................................................................................24
Boot Sequence..........................................................................................................................................................24
Navigation keys.........................................................................................................................................................24
System Setup overview........................................................................................................................................... 25
Accessing System Setup......................................................................................................................................... 25
Contents 3
System Setup options..............................................................................................................................................25
Updating the BIOS ...................................................................................................................................................32
System and setup password...................................................................................................................................33
Assigning a system password and setup password.....................................................................................33
Deleting or changing an existing system and/or setup password...........................................................34
6 Specifications.........................................................................................................................................................35
7 Contacting Dell......................................................................................................................................................39
Owner's Manual 4
Working on your computer
Before working inside your computer
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2 Turn off your computer (see Turning off your computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable
from the network device.
3 Disconnect all network cables from the computer.
4 Disconnect your computer and all attached devices from their electrical outlets.
5 Press and hold the power button while the computer is unplugged to ground the system board.
6 Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
Turning off your computer
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning
on your computer.
1 Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
2 Connect any telephone or network cables to your computer.
3 Connect your computer and all attached devices to their electrical outlets.
4 Turn on your computer.
5 If required, verify that the computer works correctly by running Dell Diagnostics.
1
Working on your computer 5
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
• Small flat blade screwdriver
• Phillips screwdriver
• Small plastic scribe
Removing the cover
1 Follow the procedure in Before Working Inside Your Computer.
2 To remove the cover:
a Loosen the captive screw that secures the cover to the computer [1].
b Slide the cover to release it from the computer [2].
NOTE: You may need a plastic scribe to release the cover from the edges.
c Lift and remove the cover from the computer [3].
Installing the cover
1 Place the cover on the computer.
2 Slide the cover toward the back of the computer to install it.
3 Tighten the screw to secure the cover to the computer.
4 Follow the procedure in After Working Inside Your Computer.
2
Removing and installing components 6
Removing the hard drive assembly
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the cover.
3 To remove the hard drive assembly:
a Press the blue tabs on both sides of the hard drive assembly [1].
b Push the hard drive assembly to release it from the computer [2].
c Remove the hard drive assembly from the computer [3].
Removing the hard drive from the hard drive
bracket
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
acover
bhard drive assembly
3 To remove the hard drive bracket:
a Pull one side of the hard drive bracket to disengage the pins on the bracket from the slots on the hard drive [1].
b Lift the hard drive out of the hard drive bracket [2].
Removing and installing components 7
Installing the hard drive into the hard drive
bracket
1 Align and insert the pins on the hard drive bracket with the slots on one side of the hard drive.
2 Flex the other side of the hard drive bracket, and align and insert the pins on the bracket into the hard drive.
3 Install the:
ahard drive assembly
bcover
4 Follow the procedure in After Working Inside Your Computer.
Installing the hard drive assembly
1 Insert the hard drive assembly into the slot on the computer.
2 Slide the hard drive assembly toward the connector until it clicks into place.
3 Install the cover.
4 Follow the procedure in After Working Inside Your Computer.
Removing the VGA board
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the cover.
3 To remove the VGA board:
a Disconnect the VGA board cable from the connector on the VGA board [1].
b Remove the screws that secure the VGA board to the computer [2].
c Slide the VGA board to disengage the connector from the slot and lift it away from the computer [3].
Removing and installing components 8
Installing the VGA board
1 Align and insert the VGA connector into the slot on the computer.
2 Tighten the screws to secure the VGA board to the computer.
3 Connect the VGA board cable to the connector on the VGA board.
4 Install the cover.
5 Follow the procedure in After Working Inside Your Computer.
Removing the system fan
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the cover.
3 To remove the system fan:
a Press the blue tabs on both sides of the system fan [1].
b Push the system fan to release it from the computer [2].
c Turn the system fan over to remove it from the computer [3].
4 Disconnect the speaker cable and system fan cable from the connectors on the system board.
Removing and installing components 9
Installing the system fan
1 Connect the speaker cable and system fan cable to the connectors on the system board.
2 Place the system fan on the computer and slide the system fan until it clicks into place.
3 Install the cover.
4 Follow the procedure in After Working Inside Your Computer.
Removing the memory module
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
acover
bsystem fan
3 Pull the securing clips from the memory module until the memory module pops up.
4 Remove the memory module from the socket on the system board.
Installing the memory module
1 Align the notch on the memory module with the tab on the memory module connector.
2 Insert the memory module into the memory module socket and press it until it clicks into place.
3 Install the:
asystem fan
bcover
4 Follow the procedure in After Working Inside Your Computer.
Removing and installing components 10
Removing the heat sink
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
acover
bhard drive assembly
csystem fan
3 To remove the heat sink:
a Loosen the captive screws that secure the heat sink to the computer [1].
b Lift the heat sink away from the computer [2].
Installing the heat sink
1 Place the heat sink on the processor.
2 Tighten the captive screws to secure the heat sink to the system board.
3 Install the:
asystem fan
bhard drive assembly
ccover
4 Follow the procedure in After Working Inside Your Computer.
Removing the processor
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
acover
bhard drive assembly
csystem fan
dheat sink
3 To remove the processor:
a Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1].
b Lift the lever upward and lift the processor shield [2].
Removing and installing components 11
CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful not to bend
the pins in the processor socket when removing the processor out of the socket.
c Lift the processor out of the socket [3].
NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not
touch the bottom of the processor to avoid damage to the processor contacts. Touch only the side edges of the
processor.
Installing the processor
1 Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into
the socket.
2 Align the pin-1 indicator of the processor with the triangle on the socket.
3 Place the processor on the socket such that the slots on the processor align with the socket keys.
4 Close the processor shield by sliding it under the retention screw.
5 Lower the socket lever and push it under the tab to lock it.
6 Install the:
aheat sink
bsystem fan
chard drive assembly
dcover
7 Follow the procedure in After Working Inside Your Computer.
Removing the speaker
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
acover
bsystem fan
3 To remove the speaker:
a Release the speaker cable from the retention hooks on the system fan [1].
b Remove the screws that secure the speaker to the system fan [2].
c Remove the speaker from the system fan [3].
Removing and installing components 12
Installing the speaker
1 Align the slots on the speaker with the slots on the system fan.
2 Tighten the screws to secure the speaker to the system fan.
3 Route the speaker cable through the retention hooks on the system fan.
4 Install the:
asystem fan
bcover
5 Follow the procedure in After Working Inside Your Computer.
Removing the coin cell battery
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
•cover
•hard drive assembly
•VGA board
3 To remove the coin cell battery:
a Press the release latch until the coin cell battery pops out.
b Remove the coin cell battery from the system board.
Removing and installing components 13
Installing the coin cell battery
1 Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the
connector.
2 Press the battery into the connector until it locks into place.
3 Install the:
aVGA board
bhard drive assembly
ccover
4 Follow the procedure in After Working Inside Your Computer.
Removing the system board
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
acover
bhard drive assembly
cVGA board
dsystem fan
eheat sink
fprocessor
3 To remove the plastic tab:
a Remove the screw that secures the plastic tab to the system board [1].
b Lift the plastic tab away from the system board [2].
4 To remove the system board:
a Remove the screws that secure the system board to the computer [1].
b Slide the system board to disengage the connectors from the back of the computer [2].
c Lift the system board away from the computer [3].
Removing and installing components 14
Installing the system board
1 Hold the system board by its edges and angle it toward the back of the computer.
2 Lower the system board into the computer until the connectors at the back of the system board align with the slots on the
back wall of the computer, and the screw holes on the system board align with the standoffs on the computer
3 Tighten the screws to secure the system board to the computer.
4 Place the metal tab on the system board and tighten the screw to secure the metal tab to the system board.
5 Install the:
aprocessor
bheat sink
csystem fan
dVGA board
ehard drive assembly
fcover
6 Follow the procedure in After Working Inside Your Computer.
Removing and installing components 15
System board layout
1. Processor 2. CPU fan connector
3. Internal speaker connector 4. Memory module connectors
5. USB 3.0 connector 6. Intrusion switch
7. USB 3.0 connector 8. Line out connector
9. Universal audio jack 10. M.2 socket1 connector
11. Power switch 12. Hard drive connector
13. Coin cell battery 14. RJ-45 Ethernet connector
15. USB 2.0 connectors 16. USB 3.0 connectors
17. PS2/Serial port daughter board connector (optional) 18. VGA daughter board connector (optional)
19. DisplayPort connector 20. HDMI connector
21. DC-in jack
Removing and installing components 16
List of compatible monitor models
Table 1. Models for E-plate, PUZ-plate, and U-plate
Behind Monitor Mounts E-series Monitor Mount
Not Supported
E1715S P1914S Supports all monitor
models that are not
compatible with E-
Plate / PUZ-Plate
displays.
E1916H S2240T
E1914H P2014H E1916HV P2314T
E2014H P2016 E2016H P2714T
E2015Hv P2214H E2016HV
E2214H / E2214Hv P2314H E2016
E2215Hv P2414H E2216H
E2314H P2415Q E2216HV
E2414H P2416D E2316H
E2715H P2714H E2416H
E1916H P2715Q
E1916HV P2815Q
E2016H P1917S
E2016HV P2017H
E2016 P2217H
E2216H P2217
E2216HV P2317H
E2316H P2417H
E2416H P2717H
S2415H
S2715H
U2414H
3
List of compatible monitor models 17
Behind Monitor Mounts E-series Monitor Mount
Not Supported
U2416Wi
U2417HJ
U2417HWi
U3415W
UP2414Q
UP2715K
UP3214Q
UP3216Q
UZ2215H
UZ2315H
UZ2715H
UP2516D
UP2716D
U2417H
U2717D
U2917W
UP3017
U3417W
List of compatible monitor models 18
Troubleshooting your computer
You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the
operation of the computer.
Diagnostic power LED codes
Table 2. Diagnostic power LED codes
Power LED light status Possible cause Troubleshooting steps
Off The computer is either turned
off or is not receiving power
or in Hibernation mode.
• Re-seat the power cable in
the power connector on
the back of the computer
and the electrical outlet.
• If the computer is plugged
into a power strip, ensure
that the power strip is
plugged into an electrical
outlet and is turned on.
Also, bypass power
protection devices, power
strips, and power
extension cables to verify
that the computer turns
on properly.
• Ensure the electrical outlet
is working by testing it
with another device, such
as a lamp.
Steady/blinking amber Computer fails to complete
POST or processor failure. • Remove and reinstall any
cards.
• Remove and reinstall the
graphics card, if
applicable.
• Ensure the power cable is
connected to the system
board and processor.
Slow Blinking white light Computer is in sleep mode. • Press the power button to
bring the computer out of
the sleep mode.
• Ensure all power cables
are securely connected to
the system board.
• Ensure the main power
cable and front panel
cable are connected to
the system board.
Steady white The computer is fully
functional and in the On state.
If the computer is not
responding, do the following:
• Ensure the display is
connected and turned on.
4
Troubleshooting your computer 19
Power LED light status Possible cause Troubleshooting steps
• If the display is connected
and turned on, listen for a
beep code.
Diagnostic error messages
Table 3. Diagnostic error messages
Error messages Description
AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For an
external mouse, check the cable connection. Enable the
Pointing Device option in the System Setup program.
BAD COMMAND OR FILE NAME Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct path name.
CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed.
Contact Dell.
CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from the
computer.
DATA ERROR The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly
seated. Reinstall the memory modules or, if necessary,
replace them.
DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in
Dell Diagnostics.
DRIVE NOT READY The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay.
ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard. Reinsert the
card or try another card.
EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in non-volatile memory
(NVRAM) does not match the memory module installed in the
computer. Restart the computer. If the error appears again,
Contact Dell
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
The file that you are trying to copy is too large to fit on the
disk, or the disk is full. Try copying the file to a different disk or
use a larger capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING
CHARACTERS: \ / : * ? " < > | -
Do not use these characters in filenames.
GATE A20 FAILURE A memory module may be loose. Reinstall the memory
module or, if necessary, replace it.
GENERAL FAILURE The operating system is unable to carry out the command.
The message is usually followed by specific information. For
example, Printer out of paper. Take the
appropriate action.
HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shut down the
computer, remove the hard drive, and boot the computer
from an optical drive. Then, shut down the computer, reinstall
Troubleshooting your computer 20
Error messages Description
the hard drive, and restart the computer. Run the Hard Disk
Drive tests in Dell Diagnostics.
HARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive,
and boot the computer from an optical drive. Then, shut
down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the
Hard Disk Drive tests in Dell Diagnostics.
HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive,
and boot the computer from an optical drive. Then, shut
down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the
Hard Disk Drive tests in Dell Diagnostics.
HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down the computer,
remove the hard drive, and boot the computer from an
optical. Then, shut down the computer, reinstall the hard
drive, and restart the computer. If the problem persists, try
another drive. Run the Hard Disk Drive tests in Dell
Diagnostics.
INSERT BOOTABLE MEDIA The operating system is trying to boot to non-bootable
media, such as an optical drive. Insert bootable media.
INVALID CONFIGURATION INFORMATION-PLEASE RUN
SYSTEM SETUP PROGRAM
The system configuration information does not match the
hardware configuration. The message is most likely to occur
after a memory module is installed. Correct the appropriate
options in the system setup program.
KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable connection. Run the
Keyboard Controller test in Dell Diagnostics.
KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable connection. Restart
the computer, and avoid touching the keyboard or the mouse
during the boot routine. Run the Keyboard Controller test in
Dell Diagnostics.
KEYBOARD DATA LINE FAILURE For external keyboards, check the cable connection. Run the
Keyboard Controller test in Dell Diagnostics.
KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable
connection. Restart the computer, and avoid touching the
keyboard or keys during the boot routine. Run the Stuck Key
test in Dell Diagnostics.
LICENSED CONTENT IS NOT ACCESSIBLE IN
MEDIADIRECT
Dell MediaDirect cannot verify the Digital Rights Management
(DRM) restrictions on the file, so the file cannot be played.
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
MEMORY ALLOCATION ERROR The software you are attempting to run is conflicting with the
operating system, another program, or a utility. Shut down the
computer, wait for 30 seconds, and then restart it. Run the
program again. If the error message still appears, see the
software documentation.
Troubleshooting your computer 21
Error messages Description
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
MEMORY WRITE/READ FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
NO BOOT DEVICE AVAILABLE The computer cannot find the hard drive. If the hard drive is
your boot device, ensure that the drive is installed, properly
seated, and partitioned as a boot device.
NO BOOT SECTOR ON HARD DRIVE The operating system may be corrupted, Contact Dell.
NO TIMER TICK INTERRUPT A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME
PROGRAMS AND TRY AGAIN
You have too many programs open. Close all windows and
open the program that you want to use.
OPERATING SYSTEM NOT FOUND Reinstall the operating system. If the problem persists,
Contact Dell.
OPTIONAL ROM BAD CHECKSUM The optional ROM has failed. Contact Dell.
SECTOR NOT FOUND The operating system cannot locate a sector on the hard
drive. You may have a defective sector or corrupted File
Allocation Table (FAT) on the hard drive. Run the Windows
error-checking utility to check the file structure on the hard
drive. See Windows Help and Support for instructions (click
Start > Help and Support). If a large number of sectors are
defective, back up the data (if possible), and then format the
hard drive.
SEEK ERROR The operating system cannot find a specific track on the hard
drive.
SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics. If the message
reappears, Contact Dell.
TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your
computer to an electrical outlet to charge the battery. If the
problem persists, try to restore the data by entering the
System Setup program, then immediately exit the program. If
the message reappears, Contact Dell.
TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system configuration
settings may require recharging. Connect your computer to
an electrical outlet to charge the battery. If the problem
persists, Contact Dell.
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP
PROGRAM
The time or date stored in the system setup program does not
match the system clock. Correct the settings for the Date and
Time options.
TIMER CHIP COUNTER 2 FAILED A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or a memory
module may be loose. Run the System Memory tests and the
Keyboard Controller test in Dell Diagnostics or Contact Dell.
Troubleshooting your computer 22
Error messages Description
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY Insert a disk into the drive and try again.
System error messages
Table 4. System error messages
System message Description
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help in
resolving this problem, please note this
checkpoint and contact Dell Technical Support
The computer failed to complete the boot routine three
consecutive times for the same error.
CMOS checksum error RTC is reset, BIOS Setup default has been loaded.
CPU fan failure CPU fan has failed.
System fan failure System fan has failed.
Hard-disk drive failure Possible hard disk drive failure during POST.
Keyboard failure Keyboard failure or loose cable. If reseating the cable does
not solve the problem, replace the keyboard.
No boot device available No bootable partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.
• If the hard drive is your boot device, ensure that the cables
are connected and that the drive is installed properly and
partitioned as a boot device.
• Enter system setup and ensure that the boot sequence
information is correct.
No timer tick interrupt A chip on the system board might be malfunctioning or
motherboard failure.
NOTICE - Hard Drive SELF MONITORING SYSTEM has
reported that a parameter has exceeded its
normal operating range. Dell recommends that
you back up your data regularly. A parameter
out of range may or may not indicate a
potential hard drive problem
S.M.A.R.T error, possible hard disk drive failure.
Troubleshooting your computer 23
System Setup
System Setup enables you to manage your computer hardware and specify BIOS level options. From the System Setup, you
can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
Topics:
• Boot Sequence
• Navigation keys
• System Setup overview
• Accessing System Setup
• System Setup options
• Updating the BIOS
• System and setup password
Boot Sequence
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for
example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
• Access System Setup by pressing F2 key
• Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options
are:
• Removable Drive (if available)
• STXXXX Drive
NOTE: XXX denotes the SATA drive number.
• Optical Drive
• Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart
the system.
5
System Setup 24
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop‐down list, if applicable.
Tab Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a
message that prompts you to save any unsaved changes and restarts the system.
F1 Displays the System Setup help file.
System Setup overview
System Setup allows you to:
• Change the system configuration information after you add, change, or remove any hardware in your computer.
• Set or change a user-selectable option such as the user password.
• Read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the System Setup screen information for future
reference.
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can
cause your computer to work incorrectly.
Accessing System Setup
1 Turn on (or restart) your computer.
2 After the white Dell logo appears, press F2 immediately.
The System Setup page is displayed.
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or
restart your computer and try again.
NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.
System Setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Table 5. General
Option Description
System Information Displays the following information:
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Date,
Manufacture Date, and the Express Service Code.
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed,
Memory Channels Mode, Memory Technology, DIMM 1 Size, and DIMM 2 Size.
• PCI Information: Displays SLOT1, SLOT2
System Setup 25
Option Description
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current
Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache,
Processor L3 Cache, HT Capable, and 64-Bit Technology.
• Device Information: Displays SATA-0, LOM MAC Address, Video Controller, Audio
Controller, Wi-Fi Device, and Bluetooth Device.
Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system
from the devices specified in this list.
• Legacy
• UEFI
Advanced Boot Options Allows you to select the Enable Legacy Option ROMs option, when in UEFI boot mode. By
default, this option is enabled.
Date/Time Allows you to set the date and time settings. Changes to the system date and time take
effect immediately.
Table 6. System Configuration
Option Description
Integrated NIC Allows you to control the on-board LAN controller. The options are:
• Disabled
• Enabled (default)
• Enabled w/PXE
• Enabled w/Cloud Desktop
NOTE: Depending on the computer and its installed devices, the items listed in this
section may or may not appear.
WIDI Allows you to connect to display through WiFi. WIDI requires Intel WiFi card, Intel graphics,
and WIDI receiver in display (or WIDI compliant display). To install the WIDI application, see
the dell.com/support site to download the WIDI application.
NOTE: When installing the WIDI application, connect the display to Intel on-board
graphic output.
SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
• Disabled = The SATA controllers are hidden
• ATA = SATA is configured for ATA mode
• RAID ON = SATA is configured to support RAID mode
Drives Allows you to enable or disable the various drives on-board:
• SATA-0 (enabled by default)
Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system
startup. This option is disabled by default.
USB Configuration Allows you to enable or disable the integrated USB controller for:
• Enable Boot Support
• Enable Front USB Ports
• Enable Rear USB Ports
All the options are enabled by default.
Front USB Configuration Allows you to enable or disable the front USB ports. All the ports are enabled by default.
System Setup 26
Option Description
Back USB Configuration Allows you to enable or disable the back USB ports. All the ports are enabled by default.
USB PowerShare This option allows you to charge the external devices, such as mobile phones, music player.
This option is disabled by default.
Audio Allows you to enable or disable the integrated audio controller.
• Enable Microphone
• Enable Internal Speaker
Both the options are enabled by default.
Miscellaneous Devices Allows you to enable or disable the various on-board devices.
• Enable Media Card (default option)
• Disable Media Card
.
Table 7. Video
Option Description
Primary Display Allows you to select the primary display when multiple controllers are available in the
system.
• Auto
• Intel HD Graphics
NOTE: If you do not select Auto, the on-board graphics device will be present and
enabled.
Table 8. Security
Option Description
Strong Password This option lets you enable or disable strong passwords for the system.
Password Configuration Allows you to control the minimum and maximum number of characters allowed for a
administrative password and the system password.
Password Bypass This option lets you bypass the System (Boot) Password and the internal HDD password
prompts during a system restart.
• Disabled — Always prompt for the system and internal HDD password when they are set.
This option is disabled by default.
• Reboot Bypass — Bypass the password prompts on Restarts (warm boots).
NOTE: The system will always prompt for the system and internal HDD passwords
when powered on from the off state (a cold boot). Also, the system will always prompt
for passwords on any module bay HDDs that may be present.
Password Change This option lets you determine whether changes to the System and Hard Disk passwords are
permitted when an administrator password is set.
Allow Non-Admin Password Changes - This option is enabled by default.
TPM 2.0 Security Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating
system.
• TPM On (default)
• Clear
• PPI Bypass for Enable Commands
System Setup 27
Option Description
• Attestation Enable (default)
• PPI Bypass for Disable Commands
• Key Storage Enable (default)
• SHA-256 (default)
• Disabled
• Enabled (default)
Computrace This field lets you Activate or Disable the BIOS module interface of the optional Computrace
Service from Absolute Software. Enables or disables the optional Computrace service
designed for asset management.
•Deactivate - This option is disabled by default.
• Disable
• Activate
Chassis Intrusion Allows you to control the chassis intrusion feature. You can set this option to:
• Enable
• Disable
•On-Silent — Enabled by default if chassis intrusion is detected.
CPU XD Support Allows you to enable or disable the Execute Disable mode of the processor. This option is
enabled by default.
OROM Keyboard Access This option determines whether users are able to enter Option ROM Configuration screens
via hotkeys during boot. Specifically, these settings are capable of preventing access to Intel
RAID (CTRL+I) or Intel Management Engine BIOS Extension (CTRL+P/F12)
•Enable — User may enter OROM configuration screens via the hotkey.
•One-Time Enable — User may enter OROM configuration screens via the hotkeys on
next boot only. After next boot, the setting will revert to disabled.
•Disable — User may not enter OROM configuration screens via the hotkey.
This option is set to Enable by default.
Admin Setup Lockout Allows you to enable or disable the option to enter Setup when an Administrative password
is set. This option is not set by default.
HDD Protection Support Allows you to enable or disable the HDD Protection feature. This option is an advanced
feature, which is intended to keep the HDD data secure and unchangeable. By default, this
option is disabled.
Table 9. Secure Boot
Option Description
Secure Boot Enable Allows you to enable or disable Secure Boot feature
• Disable
• Enable
Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode.
The Enable Custom Mode option is disabled by default. The options are:
• PK
• KEK
• db
• dbx
System Setup 28
Option Description
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The
options are:
•Save to File- Saves the key to a user-selected file
•Replace from File- Replaces the current key with a key from a user-selected file
•Append from File- Adds a key to the current database from a user-selected file
•Delete- Deletes the selected key
•Reset All Keys- Resets to default setting
•Delete All Keys- Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the
keys will restore to default settings.
Table 10. Intel Software Guard Extensions
Option Description
Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured
environment for running code/storing sensitive information in the context of the main
operating system.
• Disabled (default)
• Enabled
Enclave Memory Size Allows you to set the Intel SGX Enclave Reserve Memory Size.
• 32 MB
• 64 MB
• 128 MB
Table 11. Performance
Option Description
Multi Core Support This field specifies whether the process will have one or all cores enabled. This option is
enabled by default.
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor. This option is
disabled by default.
C States Control Allows you to enable or disable additional processor sleep states. This option is disabled by
default.
Limited CPUID Value Allows you to limit the maximum value of the processor standard CPUID function. This
options is disable by default.
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. This option is
enabled by default.
Table 12. Power Management
Option Description
AC Recovery Determines how the system responds when AC power is re-applied after a power loss. You
can set the AC Recovery to:
• Power Off
• Power On
• Last Power State
System Setup 29
Option Description
This option is Power Off by default.
Auto On Time Sets time to automatically turn on the computer. Time is kept in standard 12-hour format
(hour:minutes:seconds). Change the startup time by typing the values in the time and
AM/PM fields.
NOTE: This feature does not work if you turn off your computer using the switch on a
power strip or surge protector or if Auto Power is set to disabled.
Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled.
• Disabled
• Enabled in S5 only
• Enabled in S4 and S5
This option is Disabled by default.
USB Wake Support Allows you to enable the USB devices to wake the computer from standby mode.
Wake on LAN/WWAN This option allows the computer to power up from the off state when triggered by a special
LAN signal. This feature only works when the computer is connected to AC power supply.
•Disabled - Does not allows the system to power on by special LAN signals when it
receives a wake-up signal from the LAN or wireless LAN.
•LAN or WLAN - Allows the system to be powered on by special LAN or wireless LAN
signals.
•LAN Only - Allows the system to be powered on by special LAN signals.
•LAN with PXE Boot - A wakeup packet sent to the system in either the S4 or S5 state,
that will cause the system to wake-up and immediately boot to PXE.
•WLAN Only - Allows the system to be powered on by special WLAN signals.
This option is Disabled by default.
Block Sleep Allows you to block entering to sleep (S3 state) in OS environment. This option is disabled by
default.
Intel Ready Mode Allows you to enable the capability of Intel Ready Mode Technology. This option is disabled
by default.
Table 13. POST Behavior
Option Description
Adapter Warning Allows you to choose whether the system displays warning messages when you use certain
power adapters. This option is enabled by default.
Numlock LED Allows you to enable or disable the Numlock feature when your computer starts. This option
is enabled by default.
MEBx Hotkey Allows you to specify whether the MEBx Hotkey function should be enabled when the
system boots. This option is enabled by default.
Keyboard Errors Allows you to enable or disable the keyboard error reporting when the computer starts. This
option is enabled by default.
Fast Boot This option can speed up the boot process by bypassing some compatibility steps:
• Minimal — The system boots quickly, unless the BIOS has been updated, memory
changed, or the previous POST did not complete.
• Thorough — The system does not skip any steps in the boot process.
• Auto — This allows the operating system to control this setting (this works only when the
operating system supports Simple Boot Flag).
This option is set to Thorough by default.
System Setup 30
Table 14. Virtualization Support
Option Description
Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional
hardware capabilities provided by Intel® Virtualization Technology. Enable Intel
Virtualization Technology - This option is disabled by default.
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware
capabilities provided by Intel® Virtualization technology for direct I/O. Enable Intel
Virtualization Technology for Direct I/O - This option is disabled by default.
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the
additional hardware capabilities provided by the Intel Trusted Execution Technology. This
option is disabled by default.
Table 15. Wireless
Option Description
Wireless Device Enable Allows you to enable or disable the internal wireless devices. All the options are enabled by
default.
Table 16. Maintenance
Option Description
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set
by default.
SERR Messages Controls the SERR message mechanism. This option is not set by default. Some graphics
cards require that the SERR message mechanism be disabled.
BIOS Downgrade Allows you to control flashing of the system firmware to the previous versions. This option is
enabled by default.
NOTE: If this option is not selected, the flashing of the system firmware to the previous
versions is blocked.
Data Wipe Allows you to securely erase the data from all the available internal storages, such as HDD,
SSD, mSATA, and eMMC. This option is disabled by default.
BIOS recovery Allows you to recover the corrupted BIOS conditions from the recovery files on the primary
hard drive or an external USB key.
Table 17. Cloud Desktop
Option Description
Server Lookup Method Allows you to specify how the cloud desktop software will lookup server addresses.
• Static
• DNS (Default)
Server Name Allows you to specify the name of the server
Server IP Address Specifies the primary static IP address of the cloud desktop server. The default IP address is
255.255.255.255
Server port Specifies the primary port of the cloud desktop. The default setting is 06910.
Client Address Method Specifies how the client will obtain the IP address.
• Static IP
System Setup 31
Option Description
• DHCP (Default)
Client IP address Specifies the static IP address of the client. The default IP address is 255.255.255.255
Client Subnet Mask Specifies the subnet mask address of the client. The default IP address is 255.255.255.255
Client Gateway Specifies the gateway address of the client. The default IP address is 255.255.255.255
DNS IP Address Specifies the DNS IP address of the client. The default IP address is 255.255.255.255
Domain Name Specifies the domain name of the client.
Advanced Allows you to turn on the Verbose mode for advanced debugging. This option is disabled by
default.
Table 18. System Logs
Option Description
BIOS Events Displays the system event log and allows you to:
• Clear Log
• Mark all Entries
Table 19. Advanced configurations
Option Description
ASPM Allows you to activate the state power management.
• Auto (Default)
• Disabled
• L1 Only
Updating the BIOS
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops,
ensure that your computer battery is fully charged and connected to a power outlet
1 Restart the computer.
2 Go to Dell.com/support.
3 Enter the Service Tag or Express Service Code and click Submit.
NOTE: To locate the Service Tag, click Where is my Service Tag?
NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen.
4 If you are unable to locate or find the Service Tag, click the Product Category of your computer.
5 Choose the Product Type from the list.
6 Select your computer model and the Product Support page of your computer appears.
7 Click Get drivers and click View All Drivers.
The Drivers and Downloads page opens.
8 On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
9 Identify the latest BIOS file and click Download File.
You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and
follow the instructions on the screen.
10 Select your preferred download method in the Please select your download method below window, click Download File.
System Setup 32
The File Download window appears.
11 Click Save to save the file on your computer.
12 Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the
BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
System and setup password
You can create a system password and a setup password to secure your computer.
Password type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
Assigning a system password and setup password
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup
Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not
provide the system password to log on to the computer.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen appears.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password , enter your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Re-enter the system password when prompted.
4 Type the system password that you entered earlier and click OK.
5 Select Setup Password, type your system password and press Enter or Tab.
A message prompts you to re-type the setup password.
6 Type the setup password that you entered earlier and click OK.
7 Press Esc and a message prompts you to save the changes.
8 Press Y to save the changes.
The computer reboots.
System Setup 33
Deleting or changing an existing system and/or setup
password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System
and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, confirm the deletion when promoted.
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboots.
System Setup 34
Specifications
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in:
• Windows 10, click or tap Start > Settings > System > About.
• Windows 8.1 and Windows 8, click or tap Start > PC Settings > PC and devices > PC Info.
• Windows 7, click Start , right-click My Computer, and then select Properties.
Table 20. Processor
Feature Specification
Processor type • 6th Generation Intel Core i3/i5/i7 series
• Intel Celeron
• Intel PDC
Total cache Up to 8 MB cache depending on processor type
Table 21. Memory
Feature Specification
Memory type DDR4
Memory speed 1600 MHz
Memory connectors Two SoDIMM slots
Memory capacity 2 GB, 4GB, and 8 GB
Minimum memory 2 GB
NOTE: The minimum memory may differ based on the
operating system installed on the computer.
Maximum memory 16 GB
NOTE: Each memory module slot supports a minimum of 4 GB
and a maximum of 8 GB.
Table 22. Video
Feature Specification
Integrated Intel HD Graphics
6
Specifications 35
Table 23. Audio
Feature Specification
Integrated Realtek HDA Codec ALC3234
Table 24. Network
Feature Specification
Integrated Realtek 8111HSD
Table 25. System information
Feature Specification
System chipset Intel H110 chipset
Table 26. Expansion bus
Feature Specification
Bus type USB 2.0, USB 3.0, SATA 3, and PCle up to Gen 3
Bus speed • USB 2.0 – 480 Mbps
• USB 3.0 – 5 Gbps
• SATA 3.0 – 6 Gbps
• PCIe – 8 Gbps
Table 27. Cards
Feature Specification
WLAN card • Intel Dual Bank Wireless-AC 8260 (M.2)
• 802.11 ac
• Bluetooth 4.1
• WiDi (Wireless Display)
NOTE: For optimal performance, it is recommended to use the
wireless display feature with an access point that supports 5
GHz standard.
Table 28. Drives
Feature Specification
Internally accessible 2.5-inch SATA drive bay
Table 29. External connectors
Feature Specification
Audio
Front panel • Universal headset
Specifications 36
Feature Specification
• Line out connector
Network adapter RJ-45 connector
Serial PS2 and serial connector (optional)
USB 2.0 (front/back/internal) 0/2/1
USB 3.0 (front/back/internal) 2/2/0
Video • 15-pin VGA connector (optional)
• 20-pin DisplayPort connector
• 19-pin HDMI connector
NOTE: Available video connectors may vary based on the optional graphic board selected.
Table 30. Controls and lights
Feature Specification
Front of the computer
Power button light White light — Solid white light indicates power-on state; slow blinking
white light indicates sleep state of the computer.
Drive activity light White light — Slow blinking white light indicates that the computer is
reading data from or writing data to the hard drive.
Back of the computer
Link integrity light on integrated network
adapter
Green — A 10 Mbps connection exists between the network and the
computer.
Green — A 100 Mbps connection exists between the network and the
computer.
Orange — A 1000 Mbps connection exists between the network and
the computer.
Off (no light) — The computer is not detecting a physical connection
to the network.
Network activity light on integrated network
adapter
Yellow light — A breathing yellow light indicates that network activity
is present.
Power supply diagnostic light Green light — The power supply is turned on and is functional. The
power cable must be connected to the power connector (at the back
of the computer) and the electrical outlet.
Table 31. Power
Items Wattage Voltage
Power adapter 65 W 19.5 V DC, 3.34 A
Coin cell battery 3 V CR2032 lithium coin cell
Specifications 37
Table 32. Physical dimension
Physical Micro Premier
Height 18.2 cm (7.2 inches)
Width 3.6 cm (1.4 inches)
Depth 17.6 cm (7 inches)
Weight 1.41 kg (3.12 lb)
Table 33. Environmental
Feature Specification
Temperature range
Operating 5°C to 35°C (41°F to 95°F)
Non-Operating –40°C to 65°C (–40°F to 149°F)
Relative humidity (maximum)
Operating 20% to 80% (non condensing)
Non-Operating 5% to 95% (non condensing)
Maximum vibration
Operating 0.66 Grms
Non-Operating 1.37 Grms
Maximum shock
Operating 40 G
Non-Operating 105 G
Altitude
Operating –15.2 m to 3048 m (–50 to 10,000 ft)
Non-Operating –15.20 m to 10,668 m (–50 ft to 35,000 ft)
Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985
Specifications 38
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
7
Contacting Dell 39