Dell Vostro 3250 Owner's Manual
Working on your computer
Troubleshooting your computer
System Setup overview
- Accessing System Setup
- System Setup Options
Specifications
Contacting Dell

DELL 3250 + E1916H User Manual

Displayed below is the user manual for 3250 + E1916H by DELL which is a product in the PCs/Workstations category. This manual has pages.

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Dell Vostro 3250

Owner's Manual

Regulatory Model: D13S

Regulatory Type: D13S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 09

Rev. A00

Contents

1 Working on your computer.................................................................................5

Before working inside your computer..................................................................................................5

Turning Off Your Computer..................................................................................................................6

After working inside your computer.....................................................................................................6

Removing the cover.............................................................................................................................. 7

Installing the cover................................................................................................................................ 7

Removing the front bezel......................................................................................................................7

Installing the front bezel....................................................................................................................... 8

Removing the hard drive assembly...................................................................................................... 8

Installing the hard drive assembly.......................................................................................................10

Removing the optical drive................................................................................................................. 10

Installing the optical drive................................................................................................................... 12

Removing the heat sink fan cover...................................................................................................... 12

Installing the heat sink assembly.........................................................................................................13

Removing the heat sink assembly.......................................................................................................13

Installing the heat sink assembly........................................................................................................ 14

Removing the memory....................................................................................................................... 14

Installing the memory..........................................................................................................................15

Removing the power supply unit........................................................................................................15

Installing the power supply unit (PSU)................................................................................................16

Removing the system fan....................................................................................................................16

Installing the system fan......................................................................................................................17

Removing the WLAN card...................................................................................................................18

Installing the WLAN card.....................................................................................................................18

Removing the coin cell battery...........................................................................................................18

Installing the coin cell battery.............................................................................................................19

Removing the expansion card............................................................................................................ 19

Installing the expansion card..............................................................................................................20

Removing the system board...............................................................................................................20

Installing the system board.................................................................................................................22

System Board Layout.......................................................................................................................... 23

2 Troubleshooting your computer.....................................................................25

Diagnostic power LED codes............................................................................................................. 25

Diagnostic error messages................................................................................................................. 26

System error messages.......................................................................................................................30

3 System Setup overview......................................................................................31

Accessing System Setup......................................................................................................................31

System Setup Options......................................................................................................................... 31

4 Specifications...................................................................................................... 35

5 Contacting Dell...................................................................................................39

Working on your computer

Before working inside your computer

Use the following safety guidelines to help protect your computer from potential damage and to help to

ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes

that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal

procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you

finish working inside the computer, replace all covers, panels, and screws before connecting to

the power source.

WARNING: Before working inside your computer, read the safety information that shipped with

your computer. For additional safety best practices information, see the Regulatory Compliance

Homepage at www.Dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or

by periodically touching an unpainted metal surface, such as a connector on the back of the

computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts

on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a

processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable

itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,

press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep

them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,

ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in

this document.

To avoid damaging your computer, perform the following steps before you begin working inside the

computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning off your computer).

CAUTION: To disconnect a network cable, first unplug the cable from your computer and

then unplug the cable from the network device.

3. Disconnect all network cables from the computer.

4. Disconnect your computer and all attached devices from their electrical outlets.

5. Press and hold the power button while the computer is unplugged to ground the system board.

6. Remove the cover.

CAUTION: Before touching anything inside your computer, ground yourself by touching an

unpainted metal surface, such as the metal at the back of the computer. While you work,

periodically touch an unpainted metal surface to dissipate static electricity, which could

harm internal components.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before

you turn off your computer.

1. Turning off your computer (Windows 8.1):

• Using a touch enabled device:

a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.

b. Select and then select Shut down.

a. On the Home screen, touch and then select Shut down.

• Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click and then select Shut down.

a. On the Home screen, click and then select Shut down.

2. Turning off your computer (Windows 7):

a. Click Start .

b. Click Shut Down.

a. Click Start .

b. Click the arrow in the lower-right corner of the Start menu, and then click Log off.

3. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold

the power button for about 6 seconds to turn them off.

After working inside your computer

After you complete any replacement procedure, ensure that you connect any external devices, cards, and

cables before turning on your computer.

1. Replace the cover.

CAUTION: To connect a network cable, first plug the cable into the network device and then

plug it into the computer.

2. Connect any telephone or network cables to your computer.

3. Connect your computer and all attached devices to their electrical outlets.

4. Turn on your computer.

5. If required, verify that the computer works correctly by running Dell Diagnostics.

Removing the cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Follow the steps to remove the cover:

a. Remove the screws that secure the cover to the computer [1].

b. Slide the computer cover towards the back of the computer [2].

c. Lift and remove the cover from the computer [3].

Figure 1.

Installing the cover

1. Slide the cover from the back of the computer, until the latches snap-in.

2. Tighten the screws to secure the cover.

3. Follow the procedures in After Working Inside Your Computer

Removing the front bezel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove cover.

3. Follow the steps to remove the cover:

a. Lift the tabs [1] and pull the front bezel [2].

b. Lift up the front bezel to remove it from the computer [3].

Figure 2.

Installing the front bezel

1. Hold the bezel and ensure that the hooks on the tabs snap into the notches on the computer.

2. Rotate the front bezel toward the front of the computer.

3. Press the front bezel until the tabs snap in.

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the hard drive assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

3. Disconnect the power and the data cables from the hard drive.

Figure 3.

4. Follow the steps to remove the hard drive assembly:

a. Remove the screws that secure the hard drive to the drive bay [1].

b. Lift the drive bay handle [2] and slide it from the drive bay [3].

Figure 4.

5. Follow the steps to remove hard-drive bracket:

a. Remove the screws that secure the hard drive to the bracket [1].

b. Slide the hard-drive from the bracket [2].

Figure 5.

NOTE: Remove the hard-drive bracket only if you are replacing with a new hard drive.

Otherwise, if hard drive removal is only a pre-requisite to remove other components, then

ignore Step 5.

Installing the hard drive assembly

1. Slide the hard drive into the bracket.

2. Tighten the screws to secure the hard drive to the bracket.

3. Holding the handle, slide the hard-drive assembly into the drive bay.

4. Tighten the screws to secure the hard-drive assembly to the computer.

5. Connect the data and power cables to the hard drive.

6. Install:

a. front bezel

b. cover

7. Follow the procedures in After Working Inside Your Computer.

Removing the optical drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

3. Follow the steps to release the optical drive:

a. Disconnect the power and the data cables from the optical drive [1].

b. Remove the screw that secures the optical drive to the drive bay [2].

Figure 6.

4. Follow the steps to remove the optical drive:

a. Press the blue tab to loosen the optical drive [1].

b. Slide the optical drive [2] and lift it up to remove it from the chassis [3].

Figure 7.

5. Follow the steps to remove the bracket from the optical drive.

a. Remove the screws that secure the bracket to the optical drive.

b. Slide the optical drive from the bracket.

Figure 8.

NOTE: Remove the optical-drive bracket only if you are replacing with a new optical drive.

Otherwise, if optical drive removal is only a pre-requisite to remove other components, then

ignore Step 5 and Step 6

Installing the optical drive

1. Slide the optical drive into the drive bay until it snaps.

2. Tighten the screw to secure the drive to the chassis.

3. Connect the data and power cables to the optical drive.

4. Install:

a. hard drive assembly

b. front bezel

c. cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the heat sink fan cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

d. optical drive

3. Follow the steps to remove the heat sink fan cover:

a. Pry the plastic notches that secure the fan cover in an outward direction [1].

b. Remove the fan cover from the heat sink assembly.

Figure 9.

Installing the heat sink assembly

1. Place the heat sink assembly in the slot by aligning with the screw holders.

2. Tighten the screws to secure the heat sink assembly to the system board.

3. Connect the heat sink assembly cable to the system board.

4. Install:

a. optical drive

b. hard-drive assembly

c. front bezel

d. cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the heat sink assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

d. optical drive

e. heat sink fan cover

3. Follow the steps to remove the heatsink assembly:

a. Disconnect the heat sink assembly cable from the system board [1].

b. Remove the screws to loosen the processor fan and the heat sink [2].

c. Lift up the heat sink and remove it from the chassis [3].

Figure 10.

Installing the heat sink assembly

1. Place the heat sink assembly in the slot by aligning with the screw holders.

2. Tighten the screws to secure the heat sink assembly to the system board.

3. Connect the heat sink assembly cable to the system board.

4. Install:

a. heat sink fan cover

b. optical drive

c. hard drive assembly

d. front bezel

e. cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the memory

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Pry the securing clips away from the memory module until it pops up. Remove the memory module

from its socket on the system board.

Figure 11.

Installing the memory

1. Align the notch on the memory card with the tab in the memory connector.

2. Insert the memory module into the memory socket and press until it clicks into place.

3. Install the cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the power supply unit

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

d. optical drive

3. Perform the following steps to remove the power supply unit (PSU) from the computer:

a. Disconnect the PSU cables from the connectors on the system board [1, 2].

b. Unroute the PSU cables from the holder [3,4].

4. Perform the following steps to remove the PSU:

a. Remove the screws that secure the PSU [1].

b. Press the blue PSU release tab to release the PSU [2].

c. Slide and remove the PSU from the computer [3].

Installing the power supply unit (PSU)

1. Slide the PSU towards the back of the computer until it snaps into place.

2. Replace the screws to secure the power supply unit to the computer.

3. Route the PSU cables through the placeholder.

4. Connect the PSU cables to their connectors on the system board.

5. Install:

a. optical drive

b. hard drive assembly

c. front bezel

d. cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the system fan

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

d. optical drive

3. Perform the following steps to remove the system fan from the computer:

a. Disconnect the system-fan cable from the connector on the system board [1].

b. Unroute the system fan cable [2].

4. Remove the screws that secure the system fan to the computer chassis and remove it from the

computer. [1,2]

Installing the system fan

1. Place the system fan on the computer.

2. Tighten the screws to secure the system fan to the computer.

3. Connect the system-fan cable to the connector on the system board.

4. Install:

a. optical drive

b. hard drive assembly

c. front bezel

d. cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the WLAN card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

d. optical drive

3. Perform the following steps to remove the WLAN card from the computer:

a. Remove the screw to release the plastic tab that secures the WLAN card to the computer. [1][2]

b. Disconnect the WLAN cables from the connectors on the WLAN card. [3]

c. Remove the WLAN card from its connector on the system board. [4]

Installing the WLAN card

1. Insert the WLAN card to the connector on the system board.

2. Connect the WLAN cables to the connectors on the WLAN card.

3. Place the plastic tab and tighten the screw to secure the WLAN card to the system board.

4. Install:

a. optical drive

b. hard drive assembly

c. front bezel

d. cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the coin cell battery

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

d. optical drive

3. Perform the following steps to remove the coin-cell battery:

a. Press the coin-cell battery [1].

b. Lift the coin-cell battery out of the computer. [2]

Figure 12.

Installing the coin cell battery

1. Insert the coin cell battery in the slot on the system board.

2. Press the coin cell battery downward until it snaps in.

3. Install:

a. optical drive

b. hard drive assembly

c. front bezel

d. cover

4. Follow the procedures in After Working Inside Your Computer.

Removing the expansion card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

3. Perform the following steps to remove the expansion card:

a. Pull the metal tab to release the expansion card. [1]

b. Push the tab forward [2] and remove the expansion card from the slot on the computer [3].

Installing the expansion card

1. Insert the expansion card on the slot.

2. Push the card- retention latch to secure the secure the expansion card.

3. Push the metal tab until it snaps in place.

4. Install:

a. front bezel

b. cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the system board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover

b. front bezel

c. hard drive assembly

d. optical drive

e. heat sink fan assembly

f. heat sink

g. memory

h. coin cell battery

i. WLAN card

j. expansion cards

3. Disconnect the cables from the system board:

Figure 13.

4. Follow the steps to release the I/O panel:

a. Remove the screw that secures the I/O panel to the chassis [1].

b. Press the tab to release the I/O panel from the chassis [2].

c. Pull the I/O panel to release the I/O panel.

Figure 14.

5. Follow the steps to remove the system board:

a. Remove the screws that secure system board to the chassis [1].

b. Lift the system board from the chassis.

Figure 15.

Installing the system board

1. Insert the system board and ensure that ports are aligned to the holes on the back panel.

2. Push the I/O panel to its original position until it snaps in.

3. Tighten the screw to secure the I/O panel to the chassis.

4. Connect the cables to the system board.

5. Install:

a. expansion card

b. WLAN card

c. coin cell battery

d. memory

e. heat sink

f. heat sink assembly

g. optical drive

h. hard drive assembly

i. front bezel

j. cover

6. Follow the procedures in After Working Inside Your Computer.

System Board Layout

Figure 16.

1. SD card connector

2. Headset jack

3. USB 3.0 connector

4. USB 3.0 connector

5. Light Bar connector

6. System FAN connector

7. SATA power connector

8. SATA connector

9. SATA connector

10. FPSU connector

11. SATA connector

12. PCIex16 slot

13. PCIex1 slot

14. Clear CMOS Jumper

15. Password clear jumper

16. Network connector

17. USB 2.0 connector

18. USB2 3.0 connector

19. HDMI connector

20. Line-in, line-out and microphone connectors

21. Processor socket

22. CPU fan connector

23. PSU connector

24. Memory slot

25. NGFF cslot

26. power-switch connector

27. Coin-cell battery connector

Troubleshooting your computer

You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error

messages during the operation of the computer.

Diagnostic power LED codes

Table 1. Diagnostic power LED codes

Power LED light status Possible cause Troubleshooting steps

Off The computer is either turned off or

is not receiving power or in

Hibernation mode.

• Re-seat the power cable in the

power connector on the back of

the computer and the electrical

outlet.

• If the computer is plugged into a

power strip, ensure that the

power strip is plugged into an

electrical outlet and is turned on.

Also, bypass power protection

devices, power strips, and power

extension cables to verify that

the computer turns on properly.

• Ensure the electrical outlet is

working by testing it with

another device, such as a lamp.

Steady/Blinking Amber Computer fails to complete POST or

processor failure.

• Remove and reinstall any cards.

• Remove and reinstall the

graphics card, if applicable.

• Ensure the power cable is

connected to the system board

and processor.

Slow Blinking White Light Computer is in sleep mode. • Press the power button to bring

the computer out of the sleep

mode.

• Ensure all power cables are

securely connected to the

system board.

• Ensure the main power cable

and front panel cable are

connected to the system board.

Steady White The computer is fully functional and

in the On state.

If the computer is not responding,

do the following:

• Ensure the display is connected

and turned on.

Power LED light status Possible cause Troubleshooting steps

• If the display is connected and

turned on, listen for a beep

code.

Diagnostic error messages

Table 2. Diagnostic error messages

Error messages Description

AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For

an external mouse, check the cable connection.

Enable the Pointing Device option in the System

Setup program.

BAD COMMAND OR FILE NAME Ensure that you have spelled the command

correctly, put spaces in the proper place, and used

the correct path name.

CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor

has failed. Contact Dell.

CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands

from the computer.

DATA ERROR The hard drive cannot read the data.

DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or

improperly seated. Reinstall the memory modules

or, if necessary, replace them.

DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard

drive tests in Dell Diagnostics.

DRIVE NOT READY The operation requires a hard drive in the bay

before it can continue. Install a hard drive in the

hard drive bay.

ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard.

Reinsert the card or try another card.

EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in non-volatile

memory (NVRAM) does not match the memory

module installed in the computer. Restart the

computer. If the error appears again, Contact Dell

THE FILE BEING COPIED IS TOO LARGE FOR

THE DESTINATION DRIVE

The file that you are trying to copy is too large to fit

on the disk, or the disk is full. Try copying the file to

a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE

FOLLOWING CHARACTERS: \ / : * ? " < > |

Do not use these characters in filenames.

Error messages Description

GATE A20 FAILURE A memory module may be loose. Reinstall the

memory module or, if necessary, replace it.

GENERAL FAILURE The operating system is unable to carry out the

command. The message is usually followed by

specific information. For example, Printer out

of paper. Take the appropriate action.

HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shut

down the computer, remove the hard drive, and

boot the computer from an optical drive. Then,

shut down the computer, reinstall the hard drive,

and restart the computer. Run the Hard Disk Drive

tests in Dell Diagnostics.

HARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands

from the computer. Shut down the computer,

remove the hard drive, and boot the computer

from an optical drive. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in Dell

Diagnostics.

HARD-DISK DRIVE FAILURE The hard drive does not respond to commands

from the computer. Shut down the computer,

remove the hard drive, and boot the computer

from an optical drive. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in Dell

Diagnostics.

HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down the

computer, remove the hard drive, and boot the

computer from an optical. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in Dell

Diagnostics.

INSERT BOOTABLE MEDIA The operating system is trying to boot to non-

bootable media, such as an optical drive. Insert

bootable media.

INVALID CONFIGURATION INFORMATION-

PLEASE RUN SYSTEM SETUP PROGRAM

The system configuration information does not

match the hardware configuration. The message is

most likely to occur after a memory module is

installed. Correct the appropriate options in the

system setup program.

Error messages Description

KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable

connection. Run the Keyboard Controller test in

Dell Diagnostics.

KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable

connection. Restart the computer, and avoid

touching the keyboard or the mouse during the

boot routine. Run the Keyboard Controller test in

Dell Diagnostics.

KEYBOARD DATA LINE FAILURE For external keyboards, check the cable

connection. Run the Keyboard Controller test in

Dell Diagnostics.

KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable

connection. Restart the computer, and avoid

touching the keyboard or keys during the boot

routine. Run the Stuck Key test in Dell Diagnostics.

LICENSED CONTENT IS NOT ACCESSIBLE IN

MEDIADIRECT

Dell MediaDirect cannot verify the Digital Rights

Management (DRM) restrictions on the file, so the

file cannot be played.

MEMORY ADDRESS LINE FAILURE AT ADDRESS,

READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

MEMORY ALLOCATION ERROR The software you are attempting to run is

conflicting with the operating system, another

program, or a utility. Shut down the computer, wait

for 30 seconds, and then restart it. Run the

program again. If the error message still appears,

see the software documentation.

MEMORY DOUBLE WORD LOGIC FAILURE AT

ADDRESS, READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

MEMORY ODD/EVEN LOGIC FAILURE AT

ADDRESS, READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

MEMORY WRITE/READ FAILURE AT ADDRESS,

READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

NO BOOT DEVICE AVAILABLE The computer cannot find the hard drive. If the

hard drive is your boot device, ensure that the drive

is installed, properly seated, and partitioned as a

boot device.

NO BOOT SECTOR ON HARD DRIVE The operating system may be corrupted, Contact

Dell.

Error messages Description

NO TIMER TICK INTERRUPT A chip on the system board may be

malfunctioning. Run the System Set tests in Dell

Diagnostics.

NOT ENOUGH MEMORY OR RESOURCES. EXIT

SOME PROGRAMS AND TRY AGAIN

You have too many programs open. Close all

windows and open the program that you want to

use.

OPERATING SYSTEM NOT FOUND Reinstall the hard drive. If the problem persists,

Contact Dell.

OPTIONAL ROM BAD CHECKSUM The optional ROM has failed. Contact Dell.

SECTOR NOT FOUND The operating system cannot locate a sector on

the hard drive. You may have a defective sector or

corrupted File Allocation Table (FAT) on the hard

drive. Run the Windows error-checking utility to

check the file structure on the hard drive. See

Windows Help and Support for instructions (click

Start → Help and Support). If a large number of

sectors are defective, back up the data (if possible),

and then format the hard drive.

SEEK ERROR The operating system cannot find a specific track

on the hard drive.

SHUTDOWN FAILURE A chip on the system board may be

malfunctioning. Run the System Set tests in Dell

Diagnostics. If the message reappears, Contact

Dell.

TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted.

Connect your computer to an electrical outlet to

charge the battery. If the problem persists, try to

restore the data by entering the System Setup

program, then immediately exit the program. If the

message reappears, Contact Dell.

TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system

configuration settings may require recharging.

Connect your computer to an electrical outlet to

charge the battery. If the problem persists, Contact

Dell.

TIME-OF-DAY NOT SET-PLEASE RUN THE

SYSTEM SETUP PROGRAM

The time or date stored in the system setup

program does not match the system clock. Correct

the settings for the Date and Time options.

TIMER CHIP COUNTER 2 FAILED A chip on the system board may be

malfunctioning. Run the System Set tests in Dell

Diagnostics.

UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or

a memory module may be loose. Run the System

Error messages Description

Memory tests and the Keyboard Controller test in

Dell Diagnostics or Contact Dell.

X:\ IS NOT ACCESSIBLE. THE DEVICE IS

NOT READY

Insert a disk into the drive and try again.

System error messages

Table 3. System error messages

System message Description

Alert! Previous attempts at booting

this system have failed at checkpoint

[nnnn]. For help in resolving this

problem, please note this checkpoint

and contact Dell Technical Support

The computer failed to complete the boot routine

three consecutive times for the same error.

CMOS checksum error RTC is reset, BIOS Setup default has been loaded.

CPU fan failure CPU fan has failed.

System fan failure System fan has failed.

Hard-disk drive failure Possible hard disk drive failure during POST.

Keyboard failure Keyboard failure or loose cable. If reseating the

cable does not solve the problem, replace the

keyboard.

No boot device available No bootable partition on hard disk drive, the hard

disk drive cable is loose, or no bootable device

exists.

• If the hard drive is your boot device, ensure that

the cables are connected and that the drive is

installed properly and partitioned as a boot

device.

• Enter system setup and ensure that the boot

sequence information is correct.

No timer tick interrupt A chip on the system board might be

malfunctioning or motherboard failure.

NOTICE - Hard Drive SELF MONITORING

SYSTEM has reported that a parameter

has exceeded its normal operating

range. Dell recommends that you back up

your data regularly. A parameter out of

range may or may not indicate a

potential hard drive problem

S.M.A.R.T error, possible hard disk drive failure.

System Setup overview

System Setup allows you to:

• Change the system configuration information after you add, change, or remove any hardware in your

computer.

• Set or change a user-selectable option such as the user password.

• Read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen

information for future reference.

CAUTION: Unless you are an expert computer user, do not change the settings for this program.

Certain changes can cause your computer to work incorrectly.

Accessing System Setup

1. Turn on (or restart) your computer.

2. After the white Dell logo appears, press F2 or F12 immediately.

The System Setup page displays.

NOTE: If you wait too long and the operating system logo appears, wait until you see the

desktop. Then, shut down or restart your computer and try again.

System Setup Options

Table 4. — Main

System Time Displays the system time. Allows you to reset the time on the

computer’s internal clock.

System Date Displays the system date. Allows you to reset the date on the

computer’s internal calendar.

BIOS Version Displays the BIOS revision.

Product Name Displays the computer model number

Service Tag Displays the service tag of your computer.

Asset Tag Displays the asset tag of your computer (if available).

CPU Type Displays the type of processor.

CPU Speed Displays the speed of the processor

CPU ID Displays the processor ID

CPU Cache Displays the L1 and L2 cache size of the processor

SATA 0 Displays the model number and capacity of the hard drive.

SATA 1 Displays the model number and capacity of the hard drive.

AC Adapter Type Displays the type of adapter.

System Memory Displays the size of the memory installed.

Memory Speed Displays the speed of the memory installed

Table 5. — Advanced

Intel (R) SpeedStep (TM) Allows you to enable or disable the Intel SpeedStep

technology.

Default: Enabled

Virtualization Allows you to enable or disable the virtualization

feature.

Default: Enabled

Integrated NIC Allows you to enable to disable the integrated

network

Default: Enabled

SATA Operation Allows you to change the SATA mode

Default: AHCI

Adapter Warnings Allows you to enable or disable the Adapter

warnings

Default: Enabled

Internal WLAN Allows you to enable or disable the internal WLAN

feature.

Default: Enabled

Optical Device Allows you to enable or disable boot option.

Default: Disabled

USB Configuration Allows you to enable or disable the USB ports.

Front USB Ports: Enabled

Rear USB Ports: Enabled

USB debug: Enabled

Power Options Allows you to modify the power options.

Wake up by Integrated LAN/WLAN: Disabled

AC Recovery: Power Off

Deep Sleep Control: Enabled in S4 and S5 modes

Auto Power On: Disabled

Auto Power On Mode: Allows you to select the day

(Default: disabled)

Auto Power On Date: Allows you to select the date

Auto Power On Time: Allows you to select the time

SMART Settings Allows you to enable to enable or disable the

SMART feature.

Default: Disabled

Table 6. — Security

Unlock Setup Status Allows you to lock or unlock the system setup.

Default: Unlocked

Admin Password Status Displays the status indicating if the Administrator

password is set.

Default: Not Set

System Password Status Displays the status indicating if the System

password is set.

Default: Not Set

HDD Password Status Displays the status indicating if the System

password is set.

Default: Not Set

Asset Tag

Admin Password

HDD Password

Password Change Allows you to set the option to change password.

Default: Permitted

Password Bypass Allows you to set the option to bypass the

password.

Default: Disabled

Secure Boot Mode Allows you to enable to disable the Secure Boot

Control.

Default: Standard

HDD Protection Allows you to modify the HDD protection feature.

Default: Enabled

Table 7. — Boot

Boot List Option Displays the boot modes

Default: UEFI

File Browser Add Boot Option and File Browser Del

Boot Option are enabled

Secure Boot Allows you to enable or disable the Secure Boot

control.

Default: Enabled

Legacy Option ROMs Allows you to load the legacy option ROMs.

Default: Disabled

Boot Option Priorities Displays the boot option priorities.

Boot Option # 1: Windows Boot Manager

Boot Option # 2: Onboard NIC (IPV4)

Boot Option #3: Onboard NIC (IPV6)

Table 8. — Exit

Save Changes and Reset Allows you to save or rest the changes made to the

system setup

1. Allows you to discard the changes made to

the system setup

2. Allows you to restore the system setup

options to default

3. Allows you to discard the changes made to

the system setup

4. Allows you to save the changes made to the

system setup

Specifications

NOTE: Offerings may vary by region. The following specifications are only those required by law to

ship with your computer. For more information about the configuration of your computer, go to

Help and Support in your Windows operating system and select the option to view information

about your computer.

Table 9. — Processor

Type • Intel Celeron

• Intel Pentium

• 6th Generation Intel Core i3 Processor

• 6th Generation Intel Core i5 Processor

• 6th Generation Intel Core i7 Processor

Table 10. — System Information

Chipset Intel H110

Table 11. — Memory

Memory module connector two UDIMM slot

Memory module capacity 2 GB, 4 GB, and 8 GB

Type 1600 MHz DDR3L (non-ECC)

Minimum memory 2 GB

NOTE: Depending on the operating system

installed, the requirement of the minimum

memory might vary.

Maximum memory 16 GB

NOTE: Each UDIMM slot supports a maximum

of 8 GB memory.

Table 12. — Video

Type

Integrated Controller Intel HD graphics

Integrated video memory shared system memory

Discrete video PCI express x16 graphics card

• NVIDIA GEFORCE GT705

Table 13. — Audio

Type Integrated 5.1 high-definition audio

Table 14. — Communication

Type • Ethernet 10/100/1000 Mbps Ethernet controller

integrated on system board

• Wireless —Up to Wi-Fi 802.11ac

• Bluetooth 4.0

Table 15. — Expansion Bus

Bus speed

SATA 6 Gbps for hard drive; 3 Gbps for optical drive

USB 2.0 480 Mbps

USB 3.0 5 Gbps

Table 16. — Drives

Type

Externally Accessible

5–25 inch optical drive bays one

Internally Accessible

3.5–inch/2.5–inch drive bays One 3.5-inch or Two 2.5-inch drive bays

Table 17. — Cards

Type Card

PCIe • one PCIe x16 full height card

• one PCIe x1 full height card

M2 Slot one M.2 card slot for Wi-Fi and Bluetooth combo

card

Table 18. — External Connectors

Audio

Back panel three

Front Panel one headset connector

Network one RJ-45 connector

USB

Back panel four USB 2.0 connectors

Front Panel two USB 3.0 connectors

Video • one 15-hole VGA connector

• one 19-pin HDMI connector

Memory-card reader one

Table 19. — Control Lights And Diagnostic Lights

power button light • white light — solid white light indicates power-

on state ; blinking white light indicates sleep/

stand-by state of the computer.

• amber light —solid amber light indicates boot

failure - System Power Error; blinking amber

light indicates boot failure - System Power OK .

drive activity light white light — blinking white light indicates that the

computer is reading data from, or writing data to

the hard drive.

Table 20. — Power

Coin-cell battery 3 V CR2032 lithium coin-cell

Input voltage 100 VAC — 240 VAC

Input frequency 50 Hz — 60 Hz

Input current 1.7 A / 2.5 A

Output current 3.34 A / 4.62 A

Maximum heat dissipation

NOTE: Heat dissipation is calculated by using the power supply wattage rating.

Table 21. — Physical Dimensions of Chassis

Height 290 mm (11.42 inches)

Width 92.60 mm (3.65 inches)

Depth 293 mm (11.53 inches)

Weight (Minimum) 3.17 kg (6.99 pounds)

Table 22. — Environmental Specifications

Temperature

Operating 10 °C to 35 °C (50 °F to 95 °F)

Storage –40 °C to 65 °C (–40 °F to 149 °F)

Relative humidity 20 % to 80 % (non-condensing)

Altitude

Operating –15.20 m to 5000 m (–50 ft to 10,000 ft)

Storage –15.20 m to 10668 m (–50 ft to 35,000 ft)

Airborne contaminant level G1 as defined by ISA-S71.04–1985

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the

page.

4. Select the appropriate service or support link based on your need.

Table of Contents

DELL 3250 + E1916H User Manual

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