Dell Vostro 3650 Owner's Manual
Working on your computer
Removing and installing components
Troubleshooting your computer
System Setup Options
- System Setup overview
- Accessing System Setup
Specifications
Contacting Dell

DELL 3650 User Manual

Displayed below is the user manual for 3650 by DELL which is a product in the PCs/Workstations category. This manual has pages.

Related Manuals

DELL 3650 Manual

Dell Vostro 3650

Owner's Manual

Regulatory Model: D19M

Regulatory Type: D19M002

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 11

Rev. A00

Contents

1 Working on your computer.................................................................................5

Before working inside your computer..................................................................................................5

Turning Off Your Computer..................................................................................................................6

After working inside your computer.....................................................................................................6

2 Removing and installing components..............................................................8

Recommended tools.............................................................................................................................8

Removing the cover..............................................................................................................................8

Installing the cover................................................................................................................................8

Removing the bezel.............................................................................................................................. 9

Installing the bezel................................................................................................................................ 9

Opening the front bezel door...............................................................................................................9

Removing the hard drive assembly.....................................................................................................10

Installing the hard drive assembly....................................................................................................... 11

Removing the optical drive assembly ................................................................................................ 11

Installing the optical drive assembly ..................................................................................................12

Removing the WLAN card................................................................................................................... 13

Installing the WLAN Card.................................................................................................................... 13

Removing the memory module..........................................................................................................14

Installing the memory module............................................................................................................14

Removing the PCIe expansion card................................................................................................... 14

Installing the PCIe expansion card......................................................................................................15

Removing the power supply unit (PSU)..............................................................................................15

Installing the power supply unit (PSU)................................................................................................16

Removing the power switch............................................................................................................... 16

Installing the power switch................................................................................................................. 17

Removing the coin cell battery........................................................................................................... 17

Installing the coin cell battery.............................................................................................................18

Removing the heat sink assembly...................................................................................................... 18

Installing the heat sink assembly........................................................................................................ 18

Removing the processor.....................................................................................................................19

Installing the processor.......................................................................................................................19

Removing the system fan................................................................................................................... 20

Installing the system fan..................................................................................................................... 20

Removing the system board...............................................................................................................20

Installing the system board................................................................................................................. 21

System Board Layout.......................................................................................................................... 22

3 Troubleshooting your computer.....................................................................23

Diagnostic power LED codes............................................................................................................. 23

Diagnostic error messages................................................................................................................. 24

System error messages.......................................................................................................................28

4 System Setup Options....................................................................................... 29

System Setup overview....................................................................................................................... 31

Accessing System Setup..................................................................................................................... 32

5 Specifications...................................................................................................... 33

6 Contacting Dell................................................................................................... 37

Working on your computer

Before working inside your computer

Use the following safety guidelines to help protect your computer from potential damage and to help to

ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes

that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal

procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you

finish working inside the computer, replace all covers, panels, and screws before connecting to

the power source.

WARNING: Before working inside your computer, read the safety information that shipped with

your computer. For additional safety best practices information, see the Regulatory Compliance

Homepage at www.Dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or

by periodically touching an unpainted metal surface, such as a connector on the back of the

computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts

on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a

processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable

itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,

press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep

them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,

ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in

this document.

To avoid damaging your computer, perform the following steps before you begin working inside the

computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning off your computer).

CAUTION: To disconnect a network cable, first unplug the cable from your computer and

then unplug the cable from the network device.

3. Disconnect all network cables from the computer.

4. Disconnect your computer and all attached devices from their electrical outlets.

5. Press and hold the power button while the computer is unplugged to ground the system board.

6. Remove the cover.

CAUTION: Before touching anything inside your computer, ground yourself by touching an

unpainted metal surface, such as the metal at the back of the computer. While you work,

periodically touch an unpainted metal surface to dissipate static electricity, which could

harm internal components.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before

you turn off your computer.

1. Turning off your computer (Windows 8.1):

• Using a touch enabled device:

a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.

b. Select and then select Shut down.

a. On the Home screen, touch and then select Shut down.

• Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click and then select Shut down.

a. On the Home screen, click and then select Shut down.

2. Turning off your computer (Windows 7):

a. Click Start .

b. Click Shut Down.

a. Click Start .

b. Click the arrow in the lower-right corner of the Start menu, and then click Log off.

3. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold

the power button for about 6 seconds to turn them off.

After working inside your computer

After you complete any replacement procedure, ensure that you connect any external devices, cards, and

cables before turning on your computer.

1. Replace the cover.

CAUTION: To connect a network cable, first plug the cable into the network device and then

plug it into the computer.

2. Connect any telephone or network cables to your computer.

3. Connect your computer and all attached devices to their electrical outlets.

4. Turn on your computer.

5. If required, verify that the computer works correctly by running Dell Diagnostics.

Removing and installing components

This section provides detailed information on how to remove or install the components from your

computer.

Recommended tools

The procedures in this document require the following tools:

• Small flat blade screwdriver

• Phillips screwdriver

• Small plastic scribe

Removing the cover

1. Follow the procedure in Before Working Inside Your Computer.

2. To remove the cover:

a. Remove the screws that secure the cover to the computer [1].

b. Slide the cover forward and lift it away to remove from the computer [2].

Installing the cover

1. Place the cover on the computer and slide the cover until it clicks into place.

2. Tighten the screws to secure the cover to the computer.

3. Follow the procedure in After Working Inside Your Computer.

Removing the bezel

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the cover.

3. To remove the front bezel:

a. Lift the tabs to release the front bezel from the computer.

b. Remove the front bezel from the computer.

Installing the bezel

1. Insert the tabs on the bezel into the slots on the computer.

2. Press the bezel until the tabs clicks into place.

3. Install the cover.

4. Follow the procedure in After Working Inside Your Computer.

Opening the front bezel door

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Pull the front bezel door to open it.

CAUTION: The front bezel door opens only to a limited extent. See the printed label for the

maximum permissible level.

Removing the hard drive assembly

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. To remove the hard drive assembly:

a. Remove the screw that secures the hard drive assembly to the front bezel door [1].

b. Disconnect the hard drive assembly cables from the connectors on the hard drive [2, 3] .

c. Open the front bezel door [4].

d. Hold the metal tabs on both sides and pull the hard drive assembly out of the computer [6] .

4. To remove the hard drive from the hard drive bracket:

a. Remove the screws that secure the hard-drive bracket to the hard drive.

b. Remove the hard drive from the hard drive bracket.

Installing the hard drive assembly

1. Replace the hard drive into the hard drive bracket.

2. Install the screws that secure the hard drive bracket.

3. Insert the hard drive assembly into the slot on the computer.

4. Close the front bezel door.

5. Install the screw that secures the hard drive assembly to the front bezel door.

6. Connect the SATA cable and the power cable to the connectors on the hard drive.

7. Install the:

•bezel

•cover

8. Follow the procedure in After Working Inside Your Computer.

Removing the optical drive assembly

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. To remove the optical drive assembly:

a. Open the front bezel door.

b. Disconnect the data cable and power cable from the connectors on the optical drive assembly [1,

2].

c. Close the front bezel door [3].

d. Remove the screw that secures the optical drive assembly to the computer [4].

e. Slide the optical drive assembly out of the computer [5].

4. To remove the optical drive bracket:

a. Remove the screws that secure the optical drive bracket to the optical drive.

b. Remove the optical drive bracket from the optical drive.

Installing the optical drive assembly

1. Place the optical drive bracket on the optical drive.

2. Tighten the screws to secure the optical drive bracket to the optical drive.

3. Insert the optical drive assembly into the optical drive bay until it clicks into place.

4. Tighten the screw to secure the optical drive assembly to the computer.

5. Open the front bezel door.

6. Connect the data cable and power cable to the connectors on the optical drive assembly .

7. Close the front bezel door.

8. Install the:

•bezel

•cover

9. Follow the procedure in After Working Inside Your Computer.

Removing the WLAN card

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the WLAN card:

a. Remove the screw to release the plastic tab that secures the WLAN card to the computer [1].

b. Remove the plastic tab to access the WLAN cables [2].

c. Disconnect the WLAN cables from the connectors on the WLAN card [3].

d. Disconnect the WLAN card from the connector on the system board [4].

Installing the WLAN Card

1. Insert the WLAN card to the connector on the system board.

2. Connect the WLAN cables to the connectors on the WLAN card.

3. Place the plastic tab and tighten the screw to secure the WLAN card to the system board.

4. Close the front bezel door.

5. Install the:

a. bezel

b. cover

6. Follow the procedure in After Working Inside Your Computer.

Removing the memory module

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the memory module:

a. Press the memory module retention tabs on both sides of the memory module.

b. Lift the memory module from the memory module connector on the system board.

Installing the memory module

1. Align the notch on the memory module with the tab on the memory module connector.

2. Insert the memory module into the memory module socket.

3. Press the memory module until the memory module retention tabs click into place.

4. Close the front bezel door.

5. Install the:

a. cover

b. bezel

6. Follow the procedure in After Working Inside Your Computer.

Removing the PCIe expansion card

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the PCIe expansion card:

a. Pull the release latch to unlock the PCIe expansion card [1].

b. Push the release tab [2] and lift the PCIe expansion card out of the computer [3].

Installing the PCIe expansion card

1. Pull the release latch to open it.

2. Insert the PCIe expansion card to the connector on the system board.

3. Secure the PCIe expansion card by pushing the card retention latch until it clicks into place.

4. Close the release latch.

5. Close the front bezel door.

6. Install the:

a. bezel

b. cover

7. Follow the procedure in After Working Inside Your Computer.

Removing the power supply unit (PSU)

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the PSU:

a. Remove the screws that secure the PSU to the computer [1].

b. Disconnect the PSU cables from the connectors on the system board [2, 3].

c. Unroute the PSU cables from the retention clips.

d. Press the metal release tab [4], slide and lift the PSU out of the computer [5].

Installing the power supply unit (PSU)

1. Insert the PSU into the PSU slot and slide it toward the back of the computer until it clicks into place.

2. Tighten the screws to secure the PSU to the computer.

3. Route the PSU cables through the retention clips.

4. Connect the PSU cables to the connectors on the system board.

5. Close the front bezel door.

6. Install the:

•bezel

•cover

7. Follow the procedure in After Working Inside Your Computer.

Removing the power switch

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the power switch:

a. Disconnect the power switch cable from the system board [1].

b. Unroute the power switch cable from the retention clip.

c. Press the release tab [2] and slide the power switch out of the computer [3].

Installing the power switch

1. Insert the power switch into the slot and press it until it clicks into place.

2. Route the power switch cable through the cable retention clip.

3. Connect the power switch cable to the connector on the system board.

4. Close the front bezel door.

5. Install the:

•bezel

•cover

6. Follow the procedure in After Working Inside Your Computer.

Removing the coin cell battery

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the coin cell battery:

a. Press the release latch until the coin cell battery pops out.

b. Remove the coin cell battery from the system board.

Installing the coin cell battery

1. Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the

positive side of the connector.

2. Press the battery into the connector until it locks into place.

3. Close the front bezel door.

4. Install the:

•bezel

•cover

5. Follow the procedure in After Working Inside Your Computer.

Removing the heat sink assembly

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the heat sink assembly:

a. Disconnect the heat sink assembly cable from the connector on the system board [1].

b. Loosen the captive screws that secure the heat sink assembly to the system board [2, 3, 4, 5].

c. Lift the heat sink assembly away from the computer [6].

Installing the heat sink assembly

1. Place the heat sink assembly on the processor.

2. Tighten the captive screws to secure the heat sink assembly to the system board.

3. Connect the heat sink assembly cable to the connector on the system board.

4. Close the front bezel door.

5. Install the:

•bezel

•cover

6. Follow the procedure in After Working Inside Your Computer.

Removing the processor

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. Remove the heat sink assembly.

5. To remove the processor:

a. Release the socket lever by pushing the lever down and out from under the tab on the processor

shield [1].

b. Lift the lever upward and lift the processor shield [2].

c. Lift the processor out of the socket [3].

CAUTION: The processor socket pins are fragile and can be permanently damaged. Be

careful not to bend the pins in the processor socket when removing the processor out of

the socket.

Installing the processor

1. Align the processor with the socket keys.

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

2. Align the pin-1 indicator of the processor with the triangle on the socket.

3. Place the processor on the socket such that the slots on the processor align with the socket keys.

4. Close the processor shield by sliding it under the retention screw.

5. Lower the socket lever and push it under the tab to lock it.

6. Install the heat sink assembly.

7. Close the front bezel door.

8. Install the:

a. bezel

b. cover

9. Follow the procedure in After Working Inside Your Computer.

Removing the system fan

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. To remove the system fan:

a. Disconnect the system fan cable from the connector on the system board [1].

b. Remove the screws that secure the system fan to the computer [2].

c. Slide the system fan out of the computer [3].

Installing the system fan

1. Hold the system fan by the sides with the cable end facing the bottom of the computer.

2. Tighten the screws to secure the system fan to the computer.

3. Connect the system fan cable to the connector on the system board.

4. Close the front bezel door.

5. Install the:

a. bezel

b. cover

6. Follow the procedure in After Working Inside Your Computer.

Removing the system board

1. Follow the procedure in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front bezel door.

4. Remove the:

•heat sink assembly

•processor

•PCIe expansion card

•memory module

•WLAN card

5. Disconnect all the cables from the connectors on the system board.

6. To remove the system board:

a. Remove the screws that secure the system board to the computer [1].

b. Slide the system board toward the front of the computer and lift it away from the computer [2].

Installing the system board

1. Hold the system board by its edges and angle it toward the back of the computer.

2. Lower the system board into the computer until the connectors at the back of the system board

align with the slots on the back wall of the computer, and the screw holes on the system board align

with the standoffs on the computer.

3. Tighten the screws to secure the system board to the computer.

4. Route all the cables through the routing channels and connect all the cables to the connectors on

the system board.

5. Install the:

•WLAN card

•memory module

•PCIe expansion card

•processor

•heat sink assembly

6. Close the front bezel door.

7. Install the:

•bezel

•cover

8. Follow the procedure in After Working Inside Your Computer.

System Board Layout

1. SATA power connector 2. SATA1

3. Light bar header 4. SATA0

5. SATA3 6. SATA2

7. SATA power connector 8. PSU connector

9. Coin cell battery 10. Clear CMS jumper

11. ME disable jumper 12. Password clear jumper

13. PCIex16 14. PCIex1

15. PCIex1 16. System fan connector

17. CPU socket 18. CPU fan connector

19. PSU connector 20. Memory module connectors

21. Power switch connector

Troubleshooting your computer

You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error

messages during the operation of the computer.

Diagnostic power LED codes

Table 1. Diagnostic power LED codes

Power LED light status Possible cause Troubleshooting steps

Off The computer is either turned off or

is not receiving power or in

Hibernation mode.

• Re-seat the power cable in the

power connector on the back of

the computer and the electrical

outlet.

• If the computer is plugged into a

power strip, ensure that the

power strip is plugged into an

electrical outlet and is turned on.

Also, bypass power protection

devices, power strips, and power

extension cables to verify that

the computer turns on properly.

• Ensure the electrical outlet is

working by testing it with

another device, such as a lamp.

Steady/Blinking Amber Computer fails to complete POST or

processor failure.

• Remove and reinstall any cards.

• Remove and reinstall the

graphics card, if applicable.

• Ensure the power cable is

connected to the system board

and processor.

Blinking White Light Computer is in sleep mode. • Press the power button to bring

the computer out of the sleep

mode.

• Ensure all power cables are

securely connected to the

system board.

• Ensure the main power cable

and front panel cable are

connected to the system board.

Steady White The computer is fully functional and

in the On state.

If the computer is not responding,

do the following:

• Ensure the display is connected

and turned on.

Power LED light status Possible cause Troubleshooting steps

• If the display is connected and

turned on, listen for a beep

code.

Diagnostic error messages

Table 2. Diagnostic error messages

Error messages Description

AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For

an external mouse, check the cable connection.

Enable the Pointing Device option in the System

Setup program.

BAD COMMAND OR FILE NAME Ensure that you have spelled the command

correctly, put spaces in the proper place, and used

the correct path name.

CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor

has failed. Contact Dell.

CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands

from the computer.

DATA ERROR The hard drive cannot read the data.

DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or

improperly seated. Reinstall the memory modules

or, if necessary, replace them.

DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard

drive tests in Dell Diagnostics.

DRIVE NOT READY The operation requires a hard drive in the bay

before it can continue. Install a hard drive in the

hard drive bay.

ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard.

Reinsert the card or try another card.

EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in non-volatile

memory (NVRAM) does not match the memory

module installed in the computer. Restart the

computer. If the error appears again, Contact Dell

THE FILE BEING COPIED IS TOO LARGE FOR

THE DESTINATION DRIVE

The file that you are trying to copy is too large to fit

on the disk, or the disk is full. Try copying the file to

a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE

FOLLOWING CHARACTERS: \ / : * ? " < > |

Do not use these characters in filenames.

Error messages Description

GATE A20 FAILURE A memory module may be loose. Reinstall the

memory module or, if necessary, replace it.

GENERAL FAILURE The operating system is unable to carry out the

command. The message is usually followed by

specific information. For example, Printer out

of paper. Take the appropriate action.

HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shut

down the computer, remove the hard drive, and

boot the computer from an optical drive. Then,

shut down the computer, reinstall the hard drive,

and restart the computer. Run the Hard Disk Drive

tests in Dell Diagnostics.

HARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands

from the computer. Shut down the computer,

remove the hard drive, and boot the computer

from an optical drive. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in Dell

Diagnostics.

HARD-DISK DRIVE FAILURE The hard drive does not respond to commands

from the computer. Shut down the computer,

remove the hard drive, and boot the computer

from an optical drive. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in Dell

Diagnostics.

HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down the

computer, remove the hard drive, and boot the

computer from an optical. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in Dell

Diagnostics.

INSERT BOOTABLE MEDIA The operating system is trying to boot to non-

bootable media, such as an optical drive. Insert

bootable media.

INVALID CONFIGURATION INFORMATION-

PLEASE RUN SYSTEM SETUP PROGRAM

The system configuration information does not

match the hardware configuration. The message is

most likely to occur after a memory module is

installed. Correct the appropriate options in the

system setup program.

Error messages Description

KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable

connection. Run the Keyboard Controller test in

Dell Diagnostics.

KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable

connection. Restart the computer, and avoid

touching the keyboard or the mouse during the

boot routine. Run the Keyboard Controller test in

Dell Diagnostics.

KEYBOARD DATA LINE FAILURE For external keyboards, check the cable

connection. Run the Keyboard Controller test in

Dell Diagnostics.

KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable

connection. Restart the computer, and avoid

touching the keyboard or keys during the boot

routine. Run the Stuck Key test in Dell Diagnostics.

LICENSED CONTENT IS NOT ACCESSIBLE IN

MEDIADIRECT

Dell MediaDirect cannot verify the Digital Rights

Management (DRM) restrictions on the file, so the

file cannot be played.

MEMORY ADDRESS LINE FAILURE AT ADDRESS,

READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

MEMORY ALLOCATION ERROR The software you are attempting to run is

conflicting with the operating system, another

program, or a utility. Shut down the computer, wait

for 30 seconds, and then restart it. Run the

program again. If the error message still appears,

see the software documentation.

MEMORY DOUBLE WORD LOGIC FAILURE AT

ADDRESS, READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

MEMORY ODD/EVEN LOGIC FAILURE AT

ADDRESS, READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

MEMORY WRITE/READ FAILURE AT ADDRESS,

READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory module or, if

necessary, replace it.

NO BOOT DEVICE AVAILABLE The computer cannot find the hard drive. If the

hard drive is your boot device, ensure that the drive

is installed, properly seated, and partitioned as a

boot device.

NO BOOT SECTOR ON HARD DRIVE The operating system may be corrupted, Contact

Dell.

Error messages Description

NO TIMER TICK INTERRUPT A chip on the system board may be

malfunctioning. Run the System Set tests in Dell

Diagnostics.

NOT ENOUGH MEMORY OR RESOURCES. EXIT

SOME PROGRAMS AND TRY AGAIN

You have too many programs open. Close all

windows and open the program that you want to

use.

OPERATING SYSTEM NOT FOUND Reinstall the hard drive. If the problem persists,

Contact Dell.

OPTIONAL ROM BAD CHECKSUM The optional ROM has failed. Contact Dell.

SECTOR NOT FOUND The operating system cannot locate a sector on

the hard drive. You may have a defective sector or

corrupted File Allocation Table (FAT) on the hard

drive. Run the Windows error-checking utility to

check the file structure on the hard drive. See

Windows Help and Support for instructions (click

Start → Help and Support). If a large number of

sectors are defective, back up the data (if possible),

and then format the hard drive.

SEEK ERROR The operating system cannot find a specific track

on the hard drive.

SHUTDOWN FAILURE A chip on the system board may be

malfunctioning. Run the System Set tests in Dell

Diagnostics. If the message reappears, Contact

Dell.

TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted.

Connect your computer to an electrical outlet to

charge the battery. If the problem persists, try to

restore the data by entering the System Setup

program, then immediately exit the program. If the

message reappears, Contact Dell.

TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system

configuration settings may require recharging.

Connect your computer to an electrical outlet to

charge the battery. If the problem persists, Contact

Dell.

TIME-OF-DAY NOT SET-PLEASE RUN THE

SYSTEM SETUP PROGRAM

The time or date stored in the system setup

program does not match the system clock. Correct

the settings for the Date and Time options.

TIMER CHIP COUNTER 2 FAILED A chip on the system board may be

malfunctioning. Run the System Set tests in Dell

Diagnostics.

UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or

a memory module may be loose. Run the System

Error messages Description

Memory tests and the Keyboard Controller test in

Dell Diagnostics or Contact Dell.

X:\ IS NOT ACCESSIBLE. THE DEVICE IS

NOT READY

Insert a disk into the drive and try again.

System error messages

Table 3. System error messages

System message Description

Alert! Previous attempts at booting

this system have failed at checkpoint

[nnnn]. For help in resolving this

problem, please note this checkpoint

and contact Dell Technical Support

The computer failed to complete the boot routine

three consecutive times for the same error.

CMOS checksum error RTC is reset, BIOS Setup default has been loaded.

CPU fan failure CPU fan has failed.

System fan failure System fan has failed.

Hard-disk drive failure Possible hard disk drive failure during POST.

Keyboard failure Keyboard failure or loose cable. If reseating the

cable does not solve the problem, replace the

keyboard.

No boot device available No bootable partition on hard disk drive, the hard

disk drive cable is loose, or no bootable device

exists.

• If the hard drive is your boot device, ensure that

the cables are connected and that the drive is

installed properly and partitioned as a boot

device.

• Enter system setup and ensure that the boot

sequence information is correct.

No timer tick interrupt A chip on the system board might be

malfunctioning or motherboard failure.

NOTICE - Hard Drive SELF MONITORING

SYSTEM has reported that a parameter

has exceeded its normal operating

range. Dell recommends that you back up

your data regularly. A parameter out of

range may or may not indicate a

potential hard drive problem

S.M.A.R.T error, possible hard disk drive failure.

System Setup Options

Table 4. — Main

System Time Displays the system time. Allows you to reset the time on the

computer’s internal clock.

System Date Displays the system date. Allows you to reset the date on the

computer’s internal calendar.

BIOS Version Displays the BIOS revision.

Product Name Displays the computer model number.

Service Tag Displays the service tag of your computer.

Asset Tag Displays the asset tag of your computer (if available).

CPU Type Displays the type of processor.

CPU Speed Displays the speed of the processor

CPU ID Displays the processor ID

CPU Cache Displays the L1, L2, and L3 cache size of the processor.

HDD0 Displays the HDD0 size of the computer.

HDD1 Displays the HDD1 size of the computer.

HDD2 Displays the HDD2 size of the computer.

HDD3 Displays the HDD3 size of the computer.

System Memory Displays the size of the memory installed.

Memory Speed Displays the speed of the memory installed.

Table 5. — Advanced

Intel (R) SpeedStep (TM) Allows you to enable or disable the Intel SpeedStep technology.

Default: Enabled

Virtualization Allows you to enable or disable the virtualization feature.

Default: Enabled

VT for Direct I/O Allows you to enable or disable the VT for direct I/O.

Default: Enabled

Trusted Execution Allows you to enable or disable the trusted execution.

Default: Disabled

Integrated NIC Allows you to enable to disable the integrated network

Default: Enabled

SATA Operation Allows you to change the SATA mode

Default: AHCI

Intel Multi-Display Allows you to enable or disable the multi-display feature.

Default: disabled

USB Emulation Allows you to enable or disable the USB emulation.

Default: Enabled

SW Guard Extensions (SGX) Allows you to enable or disable the SW guard extensions (SGX).

Default: Disabled

USB Configuration Allows you to enable or disable the USB ports.

Front USB Ports: Enabled

Rear USB Ports: Enabled

Power Options Allows you to modify the power options.

Wake up by Integrated LAN/WLAN: Disabled

AC Recovery: Power Off

Deep Sleep Control: Enabled in S4 and S5 modes

Auto Power On: Disabled

Auto Power On Mode: Allows you to select the day (Default:

disabled)

Auto Power On Date: Allows you to select the date

Auto Power On Time: Allows you to select the time

SMART Settings Allows you to enable to enable or disable the SMART feature.

Default: Disabled

Table 6. — Security

Unlock Setup Status Allows you to lock or unlock the system setup.

Default: Unlocked

Admin Password Status Displays the status indicating if the Administrator

password is set.

Default: Not Set

System Password Status Displays the status indicating if the System

password is set.

Default: Not Set

HDD Password Status Displays the status indicating if the System

password is set.

Default: Not Set

Asset Tag Allows you to enter your service tag.

Admin Password Allows you to create an admin password.

HDD Password Allows you to create an HDD password.

System Password Allows you to create a system password.

Password Change Allows you to set the option to change password.

Default: Permitted

Firmware TPM Allows you to enable or disable the Firmware TPM.

Default: Disabled

HDD Protection Allows to modify the HDD protection feature.

Default: Disabled

Table 7. — Boot

Boot List Option Displays the boot modes

Default: UEFI

File Browser Add Boot Option and File Browser Del

Boot Option are actiavted

Secure Boot Allows you to enable or disable the Secure Boot

control.

Default: Enabled

Legacy Option ROMs Allows you to load the legacy option ROMs.

Default: Disabled

Boot Option Priorities Enables you to change the boot option priorities.

Table 8. — Exit

Save Changes and Reset Allows to save or rest the changes made to the

system setup.

1. Allows you to discard the changes made to

the system setup.

2. Allows you to restore the system setup

options to default.

3. Allows you to discard the changes made to

the system setup.

4. Allows you to save the changes made to the

system setup.

System Setup overview

System Setup allows you to:

• Change the system configuration information after you add, change, or remove any hardware in your

computer.

• Set or change a user-selectable option such as the user password.

• Read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen

information for future reference.

CAUTION: Unless you are an expert computer user, do not change the settings for this program.

Certain changes can cause your computer to work incorrectly.

Accessing System Setup

1. Turn on (or restart) your computer.

2. After the white Dell logo appears, press F2 or F12 immediately.

The System Setup page is displayed.

NOTE: If you wait too long and the operating system logo appears, wait until you see the

desktop. Then, shut down or restart your computer and try again.

Specifications

NOTE: Offerings may vary by region. The following specifications are only those required by law to

ship with your computer. For more information about the configuration of your computer, go to

Help and Support in your Windows operating system and select the option to view information

about your computer.

Table 9. Processor

Type • Intel Celeron

• Intel Pentium

• Intel Dual Core i3 (6th Generation)

• Intel Dual Core i5 (6th Generation)

• Intel Dual Core i7 (6th Generation)

Table 10. Memory

Memory-module connector Two UDIMM slots

Memory-module capacity 2 GB, 4 GB, and 8 GB

Type 1600 MHz DDR3L (Non-ECC)

Minimum memory 2 GB

NOTE: Depending on the operating system

installed, the requirement of the minimum

memory might vary.

Maximum memory 16 GB

NOTE: Each UDIMM slot supports maximum of

8 GB memory.

Table 11. Video

Video type:

Integrated Intel HD Graphics

Discrete PCI Express x16 graphics card

• Nvidia GT 705

• AMD R9 360

Integrated video memory Shared system memory

Table 12. Audio

Integrated Integrated 5.1 channel High Definition Audio

Table 13. Communication

Ethernet 10/100/1000 Mbps Ethernet controller integrated on system board

Wireless Up to Wi-Fi 802.11ac

Bluetooth 4.0

Table 14. System Information

Chipset Intel H110

Table 15. Expansion Bus

Bus speed:

PCI Express PCIe 2.0 at speeds upto 5.0 GT/s

SATA • SATA 3 Gbps for optical drive

• SATA 6 Gbps for hard drive

USB • 5 Gbps for USB 3.0

• 480 Mbps for USB 2.0

Table 16. Cards

PCIe x16 One full height card

PCIe x1 Up to two full height cards

M2 Slot One M.2 card slot for Wi-Fi and Bluetooth combo

card

Table 17. Drives

2.5 inch drive bays Up to two

3.5 inch drive bays One

5.25 inch optical-drive bays One

Table 18. External Connectors

Audio:

Back panel Three connectors

Front Panel One headset port

Network One RJ-45 connector

USB:

Front panel Two USB 3.0 connectors

Back panel Four USB 2.0 connectors

Video • One 15-hole VGA connector

• One 19-pin HDMI connector

Memory-card reader one

Table 19. Control Lights And Diagnostic Lights

Power button light white light — solid white light indicates power-on

state ; blinking white light indicates sleep/stand-by

state of the computer.

amber light — solid amber light indicates boot failure

- System Power Error; blinking amber light indicates

boot failure - System Power OK

Drive activity light white light — blinking white light indicates that the

computer is reading data from, or writing data to the

hard drive.

Table 20. Power

Coin cell battery 3 V CR2032 lithium coin cell

Input voltage 200-240 VAC / 100-127/200-240 VAC / 100-240

VAC

Input frequency 50 Hz to 60 Hz

Wattage 240 W

Input current 2 A / 7/3.5A / 4 A

Maximum heat dissipation 820 BTU/hr

NOTE: Heat dissipation is calculated by using the power supply wattage rating.

Table 21. Physical

Height 380 mm (14.96 inches)

Width 175 mm (6.88 inches)

Depth 436.3 mm (17.17 inches)

Weight (Minimum) 8.5 kg (18.73 lb)

Table 22. Environmental

Temperature:

Operating 10 °C to 35 °C (50 °F to 95 °F)

Storage –40 °C to 65 °C (–40 °F to 149 °F)

Relative humidity 20 % to 80 % (non-condensing)

Altitude:

Operating –15.20 m to 3048 m (–50 ft to 10,000 ft)

Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft)

Airborne contaminant level G1 as defined by ISA-S71.04–1985

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the

page.

4. Select the appropriate service or support link based on your need.

Table of Contents

DELL 3650 User Manual

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