Table of Contents
- OptiPlex 5090 Micro Form Factor Setup and Specifications
- Contents
- Set up your OptiPlex 5090 Micro
- Views of OptiPlex 5090 Micro Form Factor
- Specifications of OptiPlex 5090 Micro Form Factor
- Dimensions and weight
- Processor
- Chipset
- Operating system
- Memory
- Memory configuration matrix
- Intel Optane Memory H10 with Solid State Storage (optional)
- External ports
- Internal slots
- Communications
- Audio
- Storage
- Hard drive preloaded bracket matrix
- Power adapter
- GPU—Integrated
- Multiple display support matrix
- Hardware Security
- Environmental
- Energy Star, EPEAT and Trusted Platform Module (TPM)
- Operating and storage environment
- Getting help and contacting Dell
DELL 5090 User Manual
Displayed below is the user manual for 5090 by DELL which is a product in the PCs/Workstations category. This manual has pages.
Related Manuals
OptiPlex 5090 Micro Form Factor
Setup and Specifications
Regulatory Model: D14U
Regulatory Type: D14U005
August 2021
Rev. A01
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
Chapter 1: Set up your OptiPlex 5090 Micro.................................................................................. 4
Chapter 2: Views of OptiPlex 5090 Micro Form Factor.................................................................. 9
Front....................................................................................................................................................................................... 9
Back.......................................................................................................................................................................................10
System board layout.......................................................................................................................................................... 11
Chapter 3: Specifications of OptiPlex 5090 Micro Form Factor....................................................12
Dimensions and weight..................................................................................................................................................... 12
Processor............................................................................................................................................................................. 12
Chipset..................................................................................................................................................................................13
Operating system............................................................................................................................................................... 13
Memory.................................................................................................................................................................................14
Memory configuration matrix ...................................................................................................................................15
Memory configuration matrix .........................................................................................................................................15
Intel Optane Memory H10 with Solid State Storage (optional)..............................................................................15
External ports......................................................................................................................................................................16
Internal slots........................................................................................................................................................................ 17
Communications................................................................................................................................................................. 17
Audio......................................................................................................................................................................................17
Storage................................................................................................................................................................................. 18
Hard drive preloaded bracket matrix.............................................................................................................................18
Power adapter.................................................................................................................................................................... 19
GPU—Integrated............................................................................................................................................................... 19
Multiple display support matrix.......................................................................................................................................19
Hardware Security............................................................................................................................................................ 20
Environmental.................................................................................................................................................................... 20
Energy Star, EPEAT and Trusted Platform Module (TPM).....................................................................................21
Operating and storage environment..............................................................................................................................21
Chapter 4: Getting help and contacting Dell................................................................................ 22
Contents
Contents 3
Set up your OptiPlex 5090 Micro
The images in this document may differ from your computer depending on the configuration you ordered.
Steps
1. Connect the keyboard and mouse.
2. Connect to your network using a cable, or connect to a wireless network.
1
4 Set up your OptiPlex 5090 Micro
3. Connect the display.
4. Connect the power cable.
Set up your OptiPlex 5090 Micro 5
5. Press the power button.
6Set up your OptiPlex 5090 Micro
6. Finish Windows setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
●On the Support and Protection screen, enter your contact details.
7. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell apps Details
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
Set up your OptiPlex 5090 Micro 7
Table 1. Locate Dell apps (continued)
Dell apps Details
SupportAssist
SupportAssist is the smart technology that keeps your
computer running at its best by optimizing settings,
detecting issues, removing viruses and notifies when you
must make system updates. SupportAssist proactively
checks the health of your system's hardware and software.
When an issue is detected, the necessary system state
information is sent to Dell to begin troubleshooting.
SupportAssist is preinstalled on most of the Dell devices
running Windows operating system. For more information,
see SupportAssist for Business PCs User's Guide on
www.dell.com/serviceabilitytools.
Dell Update
Updates your computer with critical fixes and important
device drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not preinstalled on your computer.
8 Set up your OptiPlex 5090 Micro
Views of OptiPlex 5090 Micro Form Factor
Front
1. Power button with diagnostic LED
2. Hard-disk activity light
3. Universal audio jack port
4. Re-tasking Line-in/Line out audio port
5. USB 3.2 Gen 2x1 Type-C port
6. USB 3.2 Gen 1 Type-A port with PowerShare
2
Views of OptiPlex 5090 Micro Form Factor 9
Back
1. External antenna connector
2. Serial/Video port with Serial port/PS2 port/VGA port/DisplayPort 1.4 port/HDMI 2.0 Port/USB 3.2 Gen2 Type-C Port with
DP Alt-mode (optional)
3. USB 3.2 Gen 1 Type-A port with Smart Power on
4. Two USB 3.2 Gen 1 Type-A ports
5. DC-in cable holder
6. Thumbscrew
7. Padlock loop
8. Power connector port
9. DisplayPort 1.4
10. DisplayPort 1.4
11. Wedge-shaped lock slot
12. USB 3.2 Gen 1 Type-A port
13. RJ45 Ethernet port
10 Views of OptiPlex 5090 Micro Form Factor
System board layout
1. M.2 WLAN connector
2. 2.5-inch hard-drive connector
3. M.2 SSD PCIe connector
4. Coin-cell battery
5. Optional video connector (VGA Port/DisplayPort 1.4 Port/HDMI 2.0b Port)
6. Optional connector (USB 3.2 Gen 2 Type-C Port)
7. Optional Keyboard and mouse serial port connector
8. Processor socket
9. CPU Fan connector
10. Internal speaker connector
11. Memory slots
12. Intrusion switch
Views of OptiPlex 5090 Micro Form Factor 11
Specifications of OptiPlex 5090 Micro Form
Factor
Dimensions and weight
The following table lists the height, width, depth, and weight of your OptiPlex 5090 Micro Form Factor.
Table 2. Dimensions and weight
Description Values
Height:
Front height 182.00 mm (7.16 in.)
Rear height 182.00 mm (7.16 in.)
Width 178.50 mm (7.02 in.)
Depth 36.00 mm (1.42 in.)
Weight
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
●Minimum: 1.16 kg (2.56 lbs)
●Maximum: 1.28 kg (2.83 lbs)
Processor
The following table lists the details of the processors that are supported by your OptiPlex 5090 Micro Form Factor .
NOTE: Processor numbers are not a measure of performance. Processor availability subject to change and may vary by
region/country.
Table 3. Processor
Processor type Processor
wattage
Processor
core count
Processor
thread
count
Processor
speed
Processor
cache
Integrated graphics
10th Generation
Intel Core
i3-10105T
35 W 4 8 3.0 GHz to 3.9
GHz
6 MB Intel UHD Graphics 630
10th Generation
Intel Core
i3-10305T
35 W 4 8 3.0 GHz to 4.0
GHz
8 MB Intel UHD Graphics 630
10th Generation
Intel Core
i5-10400T
35 W 6 12 2.0 GHz to 3.6
GHz
12 MB Intel UHD Graphics 630
10th Generation
Intel Core
i5-10500T
35 W 6 12 2.3 GHz to 3.8
GHz
12 MB Intel UHD Graphics 630
3
12 Specifications of OptiPlex 5090 Micro Form Factor
Table 3. Processor (continued)
Processor type Processor
wattage
Processor
core count
Processor
thread
count
Processor
speed
Processor
cache
Integrated graphics
10th Generation
Intel Core
i5-10600T
35 W 6 12 2.4 GHz to 4.0
GHz
12 MB Intel UHD Graphics 630
10th Generation
Intel Core
i7-10700T
35 W 8 16 2.0 GHz to 4.5
GHz
16 MB Intel UHD Graphics 630
10th Generation
Intel Pentium
G6405T
35 W 2 4 3.50 GHz 4 MB Intel UHD Graphics 630
10th Generation
Intel Pentium
G6505T
35 W 2 4 3.60 GHz 12 MB Intel UHD Graphics 630
11th Generation
Intel Core
i5-11400T
35 W 6 12 1.3 GHz to 3.7
GHz
12 MB Intel UHD Graphics 730
11th Generation
Intel Core
i5-11500T
35 W 6 12 1.5 GHz to 3.9
GHz
12 MB Intel UHD Graphics 750
11th Generation
Intel Core
i5-11600T
35 W 6 12 1.7 GHz to 4.1
GHz
12 MB Intel UHD Graphics 750
11th Generation
Intel Core
i7-11700T
35 W 8 16 1.4 GHz to 4.6
GHz
16 MB Intel UHD Graphics 750
Chipset
The following table lists the details of the chipset supported by your OptiPlex 5090 Micro Form Factor
Table 4. Chipset
Description Option one Option two
Processors 10th Generation Intel Core i3/i5/i7 and
Intel Pentium
11th Generation Intel Core i5/i7
Chipset Intel Q570 Intel Q570
DRAM bus width 64-bit (for single channel) 64-bit (for single channel)
Flash EPROM 32 MB 32 MB
PCIe bus Up to Gen 3.0 Up to Gen 3.0
Operating system
Your OptiPlex 5090 Micro Form Factor supports the following operating systems:
●Windows 10 Home, 64-bit
●Windows 10 Pro, 64-bit
●Windows 10 Pro Education, 64-bit
Specifications of OptiPlex 5090 Micro Form Factor 13
●Windows 10 IoT Enterprise 2019 LTSC (OEM only)
●Windows 10 CMIT Government Edition, 64-bit (China only)
●Ubuntu 20.04 LTS, 64-bit
●Kylin Linux Desktop version 10.1 (China only)
Memory
The following table lists the memory specifications of your OptiPlex 5090 Micro Form Factor.
Table 5. Memory specifications
Description Values
Memory slots Two DIMM slots
Memory type DDR4
Memory speed 2666/2933/3200 MHz
Maximum memory configuration 64 GB
Minimum memory configuration 4 GB
Memory size per slot 4 GB, 8 GB, 16 GB, 32 GB
Memory configurations supported ●4 GB, 1 x 4 GB, DDR4, 2666 MHz for 10th Generation Intel
Core i5, 2933 MHz for 10th Generation Intel Core i7/i9,
3200 MHz for 11th Generation Intel Core i5/i7 processors
●8 GB, 1 x 8 GB, DDR4, 2666 MHz for 10th Generation Intel
Core i5, 2933 MHz for 10th Generation Intel Core i7/i9,
3200 MHz for 11th Generation Intel Core i5/i7 processors
●8 GB, 2 x 4 GB, DDR4, 2666 MHz for 10th Generation Intel
Core i5, 2933 MHz for 10th Generation Intel Core i7/i9,
3200 MHz for 11th Generation Intel Core i5/i7 processors
●16 GB, 1 x 16 GB, DDR4, 2666 MHz for 10th Generation
Intel Core i5, 2933 MHz for 10th Generation Intel Core
i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7
processors
●16 GB, 2 x 8 GB, DDR4, 2666 MHz for 10th Generation
Intel Core i5, 2933 MHz for 10th Generation Intel Core
i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7
processors
●32 GB, 1 x 32 GB, DDR4, 2666 MHz for 10th Generation
Intel Core i5, 2933 MHz for 10th Generation Intel Core
i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7
processors
●32 GB, 2 x 16 GB, DDR4, 2666 MHz for 10th Generation
Intel Core i5, 2933 MHz for 10th Generation Intel Core
i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7
processors
●64 GB, 2 x 32 GB, DDR4, 2666 MHz for 10th Generation
Intel Core i5, 2933 MHz for 10th Generation Intel Core
i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7
processors
14 Specifications of OptiPlex 5090 Micro Form Factor
Memory configuration matrix
Table 6. Memory configuration matrix
Configuration Slot
DIMM1 DIMM2
4 GB DDR4 4 GB
8 GB DDR4 4 GB 4 GB
8 GB DDR4 8 GB
16 GB DDR4 8 GB 8 GB
16 GB DDR4 16 GB
32 GB DDR4 16 GB 16 GB
32 GB DDR4 32 GB
64 GB DDR4 32 GB 32 GB
Memory configuration matrix
Table 7. Memory configuration matrix
Configuration Slot
DIMM1 DIMM2
4 GB DDR4 4 GB
8 GB DDR4 4 GB 4 GB
8 GB DDR4 8 GB
16 GB DDR4 8 GB 8 GB
16 GB DDR4 16 GB
32 GB DDR4 16 GB 16 GB
32 GB DDR4 32 GB
64 GB DDR4 32 GB 32 GB
Intel Optane Memory H10 with Solid State Storage
(optional)
Intel Optane Memory technology utilizes 3D XPoint memory technology and functions as a non-volatile storage cache/
accelerator and/or storage device depending on the Intel Optane Memory installed in your computer.
Intel Optane Memory H10 with Solid State Storage functions as both a non-volatile storage cache/accelerator (enabling
enhanced read/write speeds for hard-drive storage) and a solid-state storage solution. It neither replaces nor adds to the
memory (RAM) installed on your computer.
Table 8. Intel Optane Memory H10 with Solid State Storage specifications
Description Values
Interface PCIe 3 x4 NVMe
●One PCIe 3 x2 for Optane memory
●One PCIe 3 x2 for solid-state storage
Specifications of OptiPlex 5090 Micro Form Factor 15
Table 8. Intel Optane Memory H10 with Solid State Storage specifications (continued)
Description Values
Connector M.2
Form factor 2280
Capacity (Intel Optane memory) Up to 32 GB
Capacity (solid-state storage) Up to 512 GB
NOTE: Intel Optane Memory H10 with Solid State Storage is supported on computers that meet the following requirements:
●9th Generation or higher Intel Core i3/i5/i7 processors
●Windows 10 64-bit version or higher
●Intel Rapid Storage Technology driver version 15.9.1.1018 or higher
External ports
Table 9. External ports
Description Values
Network port/slots Rear
●One RJ45 Ethernet port
USB ports Front
●One USB 3.2 Gen 2x1 Type-C port
●One USB 3.2 Gen 1 port with power share
Rear
●One USB 3.2 Gen 1 port
●One USB 3.2 Gen 1 port with smart power on
●Two USB 3.2 Gen 1 ports
Audio port Front
●One Universal audio jack
●One re-tasking Line out/Line in audio port
Video port/ports Rear
●One Serial/Video port with Serial/Serial+PS2 port/VGA
port/DisplayPort 1.4 port/HDMI 2.0 Port/USB 3.2 Gen2
Type-C Port with Alt-mode (optional)
●Two DisplayPort 1.4 ports
Media-card reader N/A
Power-adapter port Rear
●DC-in power input: 4.5 mm barrel type
Security-cable slot Rear
●One Kensington security-cable slot
●One padlock loop lock
16 Specifications of OptiPlex 5090 Micro Form Factor
Internal slots
The following table lists the internal slots of your OptiPlex 5090 Micro Form Factor.
Table 10. Internal slots
Description Values
M.2 ●One M.2 2230 slot for WiFi and Bluetooth card
●One M.2 2230/2280 slot for SSD/Intel Optane
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
000144170 at www.dell.com/support.
Communications
Ethernet
Table 11. Ethernet specifications
Description Values
Model number Intel i219-LM
Transfer rate 10/100/1000 Mbps
Wireless module
Table 12. Wireless module specifications
Description Values
Model number Qualcomm QCA61x4a Qualcomm QCA9377 Intel AX201
Transfer rate Up to 867 Mbps Up to 433 Mbps Up to 2.40 Gbps
Frequency bands supported 2.4 GHz/5 GHz 2.40 GHz/5 GHz 2.4 GHz/5 GHz
Wireless standards 802.11ac 802.11ac Wi-Fi 6 (WiFi 802.11ax)
Encryption ●64-bit and 128-bit WEP
●128-bit AES-CCMP
●TKIP
●64-bit and 128-bit WEP
●128-bit AES-CCMP
●TKIP
●64-bit and 128-bit WEP
●128-bit AES-CCMP
●TKIP
Bluetooth 5.0 5.0 5.2
Audio
The following table lists the audio specifications of your OptiPlex 5090 Micro Form Factor.
Table 13. Audio specifications
Description Values
Audio type 4 Channel High Definition Audio
Specifications of OptiPlex 5090 Micro Form Factor 17
Table 13. Audio specifications (continued)
Description Values
Audio controller Realtek ALC3246
Internal audio interface Intel HDA (high-definition audio)
External audio interface ●One Universal Audio Jack (front)
●One Line-out audio port with re-tasking to Line-in(rear)
Storage
This section lists the storage options on your OptiPlex 5090 Micro Form Factor.
Your computer supports one of the following configurations:
Table 14. Storage Matrix
Storage 1st 2.5-inch hard
drive
Single M.2
socket
1st Bootable
Device
2.5-inch hard drive Y N 2.5-inch hard
drive
M.2 solid-state drive N Y M.2 solid-state
drive
Dual M.2 solid-state drive N Y 1st M.2 solid-
state drive
M.2 solid-state drive 2.5-inch hard drive/solid-state
drive
N Y M.2 solid-state
drive
M.2 Intel Optane 2.5-inch hard drive Y Y 2.5-inch hard
drive
Table 15. Storage specifications
Storage type Interface type Capacity
2.5-inch, 5400 RPM, hard-disk drive SATA 3.0 Up to 2 TB
2.5-inch, 7200 RPM, hard-disk drive SATA 3.0 Up to 1 TB
2.5-inch, 7200 RPM, FIPS Self
Encrypting Opal 2.0, hard-disk drive
SATA 3.0 Up to 500 GB
M.2 2230 solid-state drive PCIe Gen 3x4 NVMe, Class 35 Up to 512 GB
M.2 2280 solid-state drive PCIe Gen 3x4 NVMe, Class 40 Up to 1 TB
M.2 2280 solid-state drive PCIe Gen 4x4 NVMe, Class 40 Up to 2 TB
M.2 2280 Opal Self-Encrypting solid-
state drive
PCIe Gen 3x4 NVMe, Class 40 Up to 1 TB
Hard drive preloaded bracket matrix
Table 16. HDD preloaded bracket cable
3.5-inch Caddy/Bracket Yes
18 Specifications of OptiPlex 5090 Micro Form Factor
Table 16. HDD preloaded bracket cable (continued)
2.5-inch Caddy/Bracket No
Power adapter
Table 17. Power adapter specifications
Description Values
Type 90 W (35 W CPU) 130 W (35 W CPU)
Diameter (connector) 4.5 mm x 2.9 mm 4.5 mm x 2.9 mm
Input voltage 100 VAC—240 VAC 100 VAC—240 VAC
Input frequency 50 Hz—60 Hz 50 Hz—60 Hz
Input current (maximum) 1.50 A 2.50 A
Output current (continuous) 4.62 A 6.70 A
Rated output voltage 19.50 VDC 19.50 VDC
Temperature range:
Operating 0 °C to 40 °C (32 °F to 104 °F) 0 °C to 40 °C (32 °F to 104 °F)
Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your OptiPlex 5090
Micro Form Factor.
Table 18. GPU—Integrated
Controller External display support Memory size Processor
Intel UHD Graphics 630 Two DisplayPort 1.4 ports Shared system memory 10th Generation Intel Core
i3/i5/i7 and Intel Pentium
Intel UHD Graphics 730/750 Two DisplayPort 1.4 ports Shared system memory 11th Generation Intel Core
i5/i7
Multiple display support matrix
Table 19. Multiple display support matrix
Graphics Card Radeon RX 640
Memory 4 GB GDDR5
Video Ports on Graphics Card ●2 x Mini DisplayPorts
●1 x DisplayPort
Max Displays (direct connect) 3
Max Displays (DP multi-stream) 1
Number of displays 3
Supported Resolution 3 x FHD (1920 x 1080)
Specifications of OptiPlex 5090 Micro Form Factor 19
Table 19. Multiple display support matrix (continued)
Graphics Card Radeon RX 640
Total Power 40 W
Hardware Security
Table 20. Hardware Security
One Kensington security-cable slot
One Padlock loop
Chassis intrusion switch
SafeID including Trusted Platform Module (TPM) 2.0
Smart card keyboard (FIPS)
Microsoft 10 Device Guard and Credential Guard (Enterprise SKU)
Microsoft Windows Bitlocker
Local hard drive data wipe through BIOS (Secure Erase)
Self-encrypting storage drives (Opal, FIPS)
Trusted Platform Module (TPM) 2.0
China TPM
Intel Secure Boot
Intel Authenticate
SafeBIOS: includes Dell Off-host BIOS Verification, BIOS Resilience, BIOS Recovery, and additional BIOS Controls
Physical Security Options: Chassis lock slot support, Chassis Intrusion Switch, Lockable Cable Covers, Supply chain tamper
alerts
Environmental
Table 21. Environmental specifications
Feature OptiPlex 5090 Micro
Recyclable packaging Yes
BFR/PVC—free chassis No
MultiPack packaging Yes (US only) (optional)
Energy-Efficient Power Supply Standard
ENV0424 compliant Yes
NOTE: Wood‐based fiber packaging contains a minimum of 35% recycled content by total weight of wood‐based fiber.
Packaging that contains without wood‐based fiber can be claimed as Not Applicable.
20 Specifications of OptiPlex 5090 Micro Form Factor
Energy Star, EPEAT and Trusted Platform Module
(TPM)
Table 22. Energy Star, EPEAT and TPM
Features Specifications
Energy Star 8.0 Compliant configurations available
EPEAT Gold and Silver compliant configurations available
Trusted Platform Module (TPM) 2.01,2 Integrated on system board
Firmware-TPM (Discrete TPM disabled) Optional
NOTE:
1TPM 2.0 is FIPS 140-2 certified.
2TPM is not available in all countries.
Operating and storage environment
This table lists the operating and storage specifications of your OptiPlex 5090 Micro Form Factor.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 23. Computer environment
Description Operating Storage
Temperature range 10 °C–35°C (50 °F–95°F) -40°C-65°C (-40°F-149°F)
Relative humidity (maximum) 20% to 80% (non-condensing, Max dew
point temperature = 26°C)
5% to 95% (non-condensing, Max dew
point temperature = 33°C)
Vibration (maximum)*0.26 GRMS random at 5 Hz to 350 Hz 1.37 GRMS random at 5 Hz to 350 Hz
Shock (maximum) Bottom half-sine pulse with a change in
velocity of 50.8 cm/sec (20 in./sec)
105G half-sine pulse with a change in
velocity of 133 cm/sec (52.5 in./sec)
Altitude range 3048 m (10,000 ft) 10,668 m (35,000 ft)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the
device outside these ranges may impact the performance of specific components.
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
Specifications of OptiPlex 5090 Micro Form Factor 21
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 24. Self-help resources
Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app
Tips
Contact Support In Windows search, type Contact Support, and press
Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.
Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
Code at www.dell.com/support.
For more information on how to find the Service Tag for your
computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer
concerns
1. Go to www.dell.com/support.
2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the
keyword, topic, or model number, and then click or tap the
search icon to view the related articles.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.
4
22 Getting help and contacting Dell