Table of Contents
- About Your Monitor
- Setting Up the Monitor
- Operating the Monitor
- Troubleshooting
- Appendix
DELL P3418HW User Manual
Displayed below is the user manual for P3418HW by DELL which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
Model: P3418HW
Regulatory Model: P3418HWf
Dell P3418HW
User‘s Guide
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2017 – 07
Rev. A00
Contents
About Your Monitor .............................6
Package Contents . . . . . . . . . . . . . . . . . . . . . . . 6
Product Features . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . 8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . .10
Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . 10
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 12
Supported Video Modes . . . . . . . . . . . . . . . . . . . . . . . . 12
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . 13
Speaker Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 14
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . 14
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . 16
Power Management Modes. . . . . . . . . . . . . . . . . . . . . . . 17
Universal Serial Bus (USB) Interface . . . . . . . . . . . . . 21
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 23
LCD Monitor Quality & Pixel Policy . . . . . . . . . . 23
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . .23
Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting Up the Monitor .........................24
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . 24
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 27
Connecting HDMI Cable . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting DisplayPort (DP to DP) cable . . . . . . . . . . . . . . . 27
Connecting DisplayPort (Mini-DP to DP) cable . . . . . . . . . . . . 27
Connecting USB 3.0 cable . . . . . . . . . . . . . . . . . . . . . . . 28
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . 29
Removing the Monitor Stand . . . . . . . . . . . . . . . . . 30
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 31
Operating the Monitor ..........................32
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 32
Using the Front-Panel Controls . . . . . . . . . . . . . . . . 32
Front-Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the On-Screen Display (OSD) Menu . . . . . . . . . . 33
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . 33
OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting the Maximum Resolution . . . . . . . . . . . . . . . 51
If you have a Dell desktop or a Dell portable computer with Internet
access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
If you have a non Dell desktop, portable computer, or graphics card . 52
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . .53
Tilt, Swivel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vertical Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Troubleshooting .............................. 55
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . 56
Common Problems . . . . . . . . . . . . . . . . . . . . . . .57
Product-Specific Problems . . . . . . . . . . . . . . . . . . 61
Universal Serial Bus (USB) Specific Problems . . . . . . . . 62
Speakers Specific Problems . . . . . . . . . . . . . . . . . . 63
Appendix ....................................64
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . .64
FCC Notices (U.S. Only) and Other Regulatory Information . 64
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6 │ About Your Monitor
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you have
received all the components and Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features may not be available in certain countries.
•Monitor
•Stand Riser
•Stand Base
•Power Cable (varies with
countries)
•DisplayPort cable (Mini-DP to
DP)
•USB 3.0 upstream cable
(enables the USB ports on the
monitor)
About Your Monitor │ 7
•Quick Setup Guide
•Safety and Regulatory
Information
Product Features
The Dell P3418HW flat-panel display has an active matrix, Thin-Film Transistor,
Liquid Crystal Display and LED backlight. The monitor’s features include:
•P3418HW: 86.704 cm (34.0 inches) diagonal viewable image size, 2560 x 1080
resolution, plus full-screen support for lower resolutions.
•Wide viewing angle to allow viewing from a sitting or standing position,or
while moving from side-to-side.
•Tilt, swivel, and vertical extension adjustment capabilities.
•Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling
easier set up with an elegant viewing experience.
•Removable pedestal and Video Electronics Standards Association (VESA) 100
mm mounting holes for flexible mounting solutions.
•Plug and play capability if supported by your system.
•Color gamut of 99% sRGB.
•On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
•Dell Display Manager Software included.
•Security lock slot.
•Stand lock.
•Capability to switch from wide aspect to standard aspect ratio while
maintaining the image quality.
•0.5 W standby power when in the sleep mode.
•Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.
•Optimize eye comfort with a flicker-free screen.
NOTE: The possible long-term effects of blue light emission from the monitor
may cause damage to the eyes, including eye fatigue or digital eye strain.
ComfortView feature is designed to reduce the amount of blue light emitted
from the monitor to optimize eye comfort.
8 │ About Your Monitor
Identifying Parts and Controls
Front View
1 Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)
Back View
Back View with Monitor Stand
Label Description Use
1 VESA mounting holes (100
mm)
To mount the monitor.
2 Regulatory rating label Lists the regulatory approvals.
3 Stand release button Releases stand from monitor.
4 Barcode serial number label Refer to this label if you need to contact
Dell for technical support.
5 Cable management slot Use to organize cables by placing them
through the slot.
About Your Monitor │ 9
Side View
Label Description Use
1 USB downstream port Connect your USB device. You can only use this
connector after you have connected the USB
cable to the computer and USB downstream
connector on the monitor.*
2 USB downstream port
with Power Charging
Connect to charge your device.
* To avoid signal interference, when a wireless USB device has been connected
to a USB downstream port, it is NOT recommended to connect any other USB
devices to the adjacent port(s).
Bottom View
Label Description Use
1 AC power connector To connect the monitor power cable.
2 Security lock slot Secures monitor with security lock (security lock
not included).
10 │ About Your Monitor
3 HDMI connector Connect your computer with HDMI cable.
4 DisplayPort connector Connect your computer with DP cable.
5 Mini DisplayPort
connector
Connect your computer with Mini DP to DP
cable.
6 USB upstream port Connect the USB cable that came with your
monitor to the monitor and the computer. Once
this cable is connected, you can use the USB
connectors on the monitor.
7 USB downstream port Connect your USB device. You can use this
connector only after you have connected the
USB cable to the computer and USB upstream
connector on the monitor.
8Audio Line Out Connect the Soundbar mini stereo plug
(Supports two-channel output ).
9 Stand lock feature To lock the stand to the monitor using a M3 x 6
mm screw (screw not included).
Monitor Specifications
Flat-Panel Specifications
Model number P3418HW
Screen type Active matrix - TFT LCD
Panel Technology In-Plane Switching Technology
Viewable image
Active Screen Size 86.704 cm (34 inches) (Aspect Ratio: 21:9)
Horizontal Active Area 799.80 mm (31.49 inches)
Vertical Active Area 334.80 mm (13.18 inches)
Area 267773.04 mm2 (415.01 inches2)
About Your Monitor │ 11
Outline Dimension 813.9(H) x 368.1(V)x 37.8 mm (Typ.)
Pixel pitch 0.312 mm x 0.310 mm
Pixel per inch (PPI) 81.4 x 81.9
Viewing angle
Horizontal 172° typical
Vertical 178° typical
Brightness 300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Display screen coating Antiglare with hard-coating 3H
Backlight White LED edgelight system
Response Time
OverDrive :
5 ms (typical-fast mode)
8 ms (typical - normal mode)
Color Depth 16.78 million colors
Color Gamut 99% sRGB *
Connectivity
•2 x HDMI 1.4 (HDCP 1.4)
•1 x DP 1.2 (HDCP 1.4)
•1 x mDP (HDCP 1.4)
•1 x USB 3.0 port - Upstream
•2 x USB 3.0 port - Side (1 charging port)
•2 x USB 3.0 port - Bottom
•1 x Audio Line Out
12 │ About Your Monitor
Border width (edge of
monitor to active area)
7.05 mm (Left/Right)
8.0 mm (Top)
25.3 mm (Bottom)
Adjustability
Height adjustable stand 0 to 115 mm
Tilt -5° to 21°
Swivel -30° to 30°
Pivot N/A
Dell Display Manager
Compatibility Yes
Security
•Security lock slot (cable lock sold separately)
•Anti-theft stand lock slot (to panel)
*P3418HW color gamut (typical) is based on CIE1931 standard.
Resolution Specifications
Model number P3418HW
Scan range
•Horizontal 30 kHz to 83 kHz (automatic)
•Vertical 56 Hz to 76 Hz (automatic)
Maximum preset resolution 2560 x 1080 at 60 Hz
Supported Video Modes
Model number P3418HW
Video display capabilities
(HDMI & DP playback)
480p, 576p, 720p, 1080i, 1080p
About Your Monitor │ 13
The following table lists the preset modes for which Dell guarantees image size and
centering:
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60. 0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 2560 x 1080 66.6 60.0 185.5 +/-
Electrical Specifications
Model number P3418HW
Video input signals HDMI 1.4/DP 1.2*, 600mV for each differential line, 100 ohm
input impedance per differential pair
AC input voltage /
frequency / current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 4.0 A
(typical)
Preset Display Modes
14 │ About Your Monitor
Inrush current 120 V: 40 A (Max.)
240 V: 80 A (Max.)
* Support DP1.2 specification, include HBR2 and DP audio.
Speaker Specifications
Model number P3418HW
Speaker 2 x 9.0 W
Impedance 8 ohm
Physical Characteristics
The following table lists the monitor’s physical characteristics:
Model Number P3418HW
Signal cable type •Digital: detachable, HDMI, 19 pins
•Digital: detachable, Mini-DP to DP, 20 pins
•Universal Serial Bus: detachable, USB, 9
pins
Dimensions: (with stand)
Height (extended) 532.6 mm (20.97 inches)
Height (compressed) 417.6 mm (16.44 inches)
Width 813.9 mm (32.04 inches)
Depth 226.4 mm (8.91 inches)
Dimensions: (without stand)
Height 368.1 mm (14.49 inches)
Width 813.9 mm (32.04 inches)
Depth 51.35 mm (2.02 inches)
Stand dimensions:
Height (extended) 416.9 mm (16.41 inches)
Height (compressed) 410.0 mm (16.14 inches)
About Your Monitor │ 15
Width 342.2 mm (13.47 inches)
Depth 226.4 mm (8.91 inches)
Weight:
Weight with packaging 14.58 kg (31.30 lb)
Weight with stand assembly and
cables
10.09 kg (22.24 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
6.81 kg (15.01lb)
Weight of stand assembly 2.76 kg (6.08 lb)
16 │ About Your Monitor
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number P3418HW
Compliant Standards
•Meets NFPA 99 leakage current requirements
•RoHS-compliant
•BFR/PVC-free (Halogen-free) excluding external cables
•Arsenic-Free glass and Mercury-Free for the panel only
Temperature
•Operating 0 °C to 40 °C (32 °F to 104 °F)
•Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
•Operating 10 % to 80 % (non-condensing)
•Non-operating Storage: 5 % to 90 % (non-condensing)
Shipping: 10 % to 90 % (non-condensing)
Altitude
•Operating 4,000 m (12,000 ft) max
•Non-operating 12,191 m (40,000 ft) max
Thermal dissipation 410 BTU/hour (maximum)
137 BTU/hour (typical)
About Your Monitor │ 17
Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your PC,
the monitor automatically reduces its power consumption when not in use. This
is referred to as Power Save Mode. If the computer detects input from keyboard,
mouse, or other input devices, the monitor automatically resumes functioning.
The following table shows the power consumption and signaling of this automatic
power-saving feature:
VESA Modes Horizontal
Sync
Vertical
Sync Video Power
Indicator Power Consumption
Normal operation Active Active Active White 120 W (Maximum)**
40 W (Typical)
Active-off mode Inactive Inactive Blank Glowing
white
Less than 0.5 W
Switch off - - Off Less than 0.3 W *
* Zero-power consumption in OFF mode can only be achieved by disconnecting the main
cable from the monitor.
** Maximum power consumption with max luminance and contrast.
The OSD will only function in the normal operation mode. When any button
except power button is pressed in Active-off mode, the following messages will be
displayed:
Activate the computer and monitor to gain access to the OSD.
18 │ About Your Monitor
Pin Assignments
DisplayPort Connector
Pin
Number
20-pin Side of the Connected Signal Cable
1 ML_Lane 3(n)
2 GND
3 ML_Lane 3(p)
4 ML_Lane 2(n)
5 GND
6 ML_Lane 2(p)
7ML_Lane 1(n)
8 GND
9ML_Lane 1(p)
10 ML_Lane 0(n)
11 GND
12 ML_Lane 0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH(p)
16 GND
17 AUX CH(n)
18 Hot Plug Detect
19 Return
20 DP_PWR
About Your Monitor │ 19
Mini DisplayPort Connector
Pin Number 20-pin Side of the Connected Signal Cable
1 GND
2 Hot Plug Detect
3 ML_Lane 3(n)
4 CONFIG1
5 ML_Lane 3(p)
6 CONFIG2
7 GND
8 GND
9 ML_Lane 2(n)
10 ML_Lane 0(n)
11 ML_Lane 2(p)
12 ML_Lane 0(p)
13 GND
14 GND
15 ML_Lane 1(n)
16 AUX CH(p)
17 ML_Lane 1(p)
18 AUX CH(n)
19 GND
20 DP_PWR
20 │ About Your Monitor
HDMI connector
Pin Number 19-pin Side of the Connected Signal Cable
1 TMDS Data 2+
2 TMDS Data 2 Shield
3 TMDS Data 2-
4TMDS Data 1+
5TMDS Data 1 Shield
6TMDS Data 1-
7TMDS Data 0+
8TMDS Data 0 Shield
9TMDS Data 0-
10 TMDS Clock+
11 TMDS Clock Shield
12 TMDS Clock-
13 CEC
14 Utility
15 SCL
16 SDA
17 ODC/CEC Ground
18 +5 V Power
19 Hit Plug Detect
About Your Monitor │ 21
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor.
NOTE: This monitor is Super-Speed USB 3.0 compatible.
Transfer Speed Data Rate Power Consumption
Super-Speed 5 Gbps 4.5W (Max, each port)
High Speed 480 Mbps 4.5W (Max, each port)
Full Speed 12 Mbps 4.5W (Max, each port)
USB Upstream Connector
Pin Number 9-pin Side of the Connector
1 VBUS
2 D-
3 D+
4 GND
5 StdB_SSTX-
6 StdB_SSTX+
7 GND_DRAIN
8 StdB_SSRX-
9 StdB_SSRX+
Shell Shield
22 │ About Your Monitor
USB Downstream Connector
Pin Number 9-pin Side of the Connector
1 VCC
2 D-
3 D+
4 GND
5 StdA_SSRX_
6 StdA_SSRX+
7 GND_DRAIN
8 StdA_SSTX-
9 StdA_SSTX+
Shell Shield
USB Ports
• 1 upstream - bottom
• 4 downstream - 2 bottom and 2 side
• Power Charging Port- (USB ports with lightning icon) ; supports fast current
charging capability if the device is BC 1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The monitor’s USB interface works only when the monitor is On or
in the power-save mode. If you turn Off the monitor and then turn it On, the
attached peripherals may take a few seconds to resume normal functionality.
About Your Monitor │ 23
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor
automatically provides the computer with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so that the system can
configure itself and optimize the monitor settings. Most monitor installations are
automatic. You can select different settings if required.
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels
to become xed in an unchanging state. The visible result is a xed pixel that appears as an
extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is
known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from
display quality or usability. A display with 1 to 5 fixed pixels is considered normal and
within competitive standards. For more information, see Dell Support site at:
http://www.dell.com/support/monitors.
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and
show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.
24 │ Setting Up the Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the
factory.
NOTE: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for the
set-up instructions.
CAUTION: Do not remove the monitor from the packaging box
before attaching the stand.
To attach the monitor stand:
1. Follow the instructions on the aps of carton to remove the stand from the top
cushion that secures it.
2. Insert the stand base blocks fully into the stand slot.
3. Lift the screw handle and turn the screw clockwise.
4. After fully tightening the screw, fold the screw handle at within the recess.
Setting Up the Monitor │ 25
5. Lift the cover, as shown, to expose the VESA area for stand assembly.
6. Attach the stand assembly to the monitor:
a. Fit the two tabs on the upper part of the stand to the groove on the back of the
monitor.
b. Press the stand down till it snaps into place.
26 │ Setting Up the Monitor
7. Place the monitor upright.
a. Slide one hand in the cutout area on the bottom cushion and use the other hand to
hold the stand.
b. Lift the monitor carefully to prevent it from slipping or falling.
CAUTION: Do not press on the panel screen when lifting the
monitor.
8. Remove the cover from the monitor.
Setting Up the Monitor │ 27
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
To connect your monitor to the computer:
1. Turn o your computer and disconnect the power cable.
2. Connect the DisplayPort, Mini-DP to DP or HDMI cable to the corresponding
video port on the back of your computer.
Connecting HDMI Cable
Connecting DisplayPort (DP to DP) cable
Connecting DisplayPort (Mini-DP to DP) cable
28 │ Setting Up the Monitor
Connecting USB 3.0 cable
NOTE: To prevent data damage or loss, before changing USB upstream
ports, make sure that NO USB storage devices are in use by the computer
connected to the monitor’s USB upstream port.
After you have completed connecting the Mini-DP / Mini-DP / HDMI cable,
follow the procedures below to connect the USB cable to the computer and
complete your monitor setup:
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB
port on your computer. (See Side view for details.)
2. Connect the USB 3.0 peripherals to the downstream USB ports on the
monitor.
3. Plug the power cables for your computer and monitor into a nearby outlet.
4. Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display
an image, see Universal Serial Bus (USB) Specific Problems.
5. Use the cable slot on the monitor stand to organize the cables.
NOTE: The graphics are used for the purpose of illustration only.
Appearance on the computer may vary.
30 │ Setting Up the Monitor
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the
stand, ensure that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for the
removal instructions.
To remove the stand:
1. Place the monitor on a at surface.
2. Press and hold the stand-release button.
3. Lift the stand up and away from the monitor.
Setting Up the Monitor │ 31
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base mounting
kit.
1. Place the monitor panel on a soft cloth or cushion on a stable at table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the LCD on the wall by following the instructions that came with the base
mounting kit.
NOTE: For use only with UL-listed wall-mount bracket with minimum
weight/load bearing capacity of 6.87 kg (P3418HW)
32 │ Operating the Monitor
Operating the Monitor
Power On the Monitor
Press the button to turn on the monitor.
Using the Front-Panel Controls
Use the keys on the front of the monitor to adjust the image settings.
Front-Panel Keys Description
A
Preset modes
Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.
B
Volume
Use the Volume key to direct access to the
"Volume" control menu.
C
Menu
Use the Menu key to open the on-screen display
(OSD).
D
Exit
Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus.
Front-Panel Keys
Operating the Monitor │ 33
Front-Panel
Keys Description
A
Up
Use the Up key to adjust (increase ranges) items in the
OSD menu.
B
Down
Use the Down key to adjust (decrease ranges) items in the
OSD menu.
C
OK
Use the OK key to confirm your selection.
D
Back
Use the Back key to go back to the previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and
then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu
34 │ Operating the Monitor
2. Press the and buttons to toggle between options in the Menu. As you
move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or buttons,
according to the indicators on the menu, to make your changes.
6. Select the to return to previous menu without accepting current settings or
to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Submenus
Description
Brightness/
Contrast
Use the Brightness and Contrast menu to adjust the
Brightness/Contrast.
Brightness Allows you to adjust the brightness or luminance of the
backlight.
Press the key to increase brightness and press the
key to decrease brightness (min 0 ~ max 100).
NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched On.
Operating the Monitor │ 35
Contrast Allows you to adjust the contrast or the degree of
difference between darkness and lightness on the monitor
screen. Adjust brightness first, and adjust contrast only if
you need further adjustment.
Press the key to increase contrast and press the key
to decrease contrast (min 0 ~ max 100).
Input Source Use the Input Source menu to select between different
video signals that may be connected to your monitor.
DP Select DP input when you are using the DP connector.
Push to select the DP input source.
mDP Select mDP input when you are using the Mini DisplayPort
connector. Push to select the Mini DisplayPort input
source.
HDMI 1 Select HDMI 1 input when you are using the HDMI 1
connector. Push to select the HDMI 1 input source.
HDMI 2 Select HDMI 2 input when you are using the HDMI 2
connector. Push to select the HDMI 2 input source.
Auto Select Select Auto Select to scan for available input signals.
Reset Input
Source
Reset your monitor input settings to the factory settings.
36 │ Operating the Monitor
Color Use the Color menu to adjust the monitor's color
settings.
Operating the Monitor │ 37
Preset
Modes
Allows you to choose from a list of preset color modes.
• Standard: Loads the monitor's default color settings.
This is the default preset mode.
•ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for
your eyes.
NOTE: To reduce the risk of eye strain and neck/
arm/back/shoulders pain from using the monitor for
long periods of time, we suggest you to :
•Set the screen about 20 to 28 inches (50-70 cm)
from your eyes.
•Blink frequently to moisten or rewet your eyes when
working with the monitor.
•Take regular and frequent breaks for 20 minutes
every two hours.
•Look away from your monitor and gaze at a distant
object at 20 feet away for at least 20 seconds
during the breaks.
•Perform stretches to relieve tension in the neck/
arm/back/shoulders during the breaks.
• Movie: Loads color settings ideal for movies.
• Game: Loads color settings ideal for most gaming
applications.
38 │ Operating the Monitor
• Color Temp.: Allows users to select the color
temperature: 5000K, 5700K, 6500K, 7500K, 9300K,
and 10000K.
• Custom Color: Allows you to manually adjust the 6-axis
color settings. Press the and keys to adjust the
6-axis colors values and create your own preset color
mode.
Input Color
Format
Allows you to set the video input mode to:
• RGB: Select this option if your monitor is connected
to a computer or DVD player using the HDMI cable (or
DisplayPort cable).
• YPbPr: Select this option if your monitor is connected
to a DVD player by YPbPr using HDMI cable (or
DisplayPort cable). Or if the DVD color output setting
is not RGB.
Hue This feature can shift the color of the video image to green
or purple. This is used to adjust the desired flesh tone color
Use or to adjust the hue from ‘0’ to ‘100’.
Press to increase the monochrome appearance of the
video image.
Press to decrease the colorful appearance of the video
image.
Note:Hue adjustment is available only when you select
Movie or Game preset mode.
Operating the Monitor │ 39
Saturation This feature can adjust the color saturation of the video
image.
Use or to increase the monochrome apperance of
the video image.
Press to increase the colorful appearance of the video
image
Note：Saturation adjustment is available only when you
select Movie or Game preset mode.
Reset Color Resets your monitor’s color settings to the factory defaults.
40 │ Operating the Monitor
Display Use the Display menu to adjust the monitor’s display
settings.
Aspect Ratio Adjusts the image ratio as Wide 21:9, Auto Resize, 4:3 , 1:1
Sharpness This feature can make the image look sharper or softer.
Use or to adjust the sharpness from ‘0’ to ‘100’.
Dynamic
Contrast
Allows you to increase the level of contrast to provide
sharper and more detailed image quality.
Press the button to select the Dynamic Contrast “On”
or “Off” .
NOTE: Dynamic Contrast provides higher contrast if you
select Game or Movie preset mode.
Response
Time
Allows you to set the Response Time to Normal or Fast.
Reset Display Select this option to restore default display settings.
Operating the Monitor │ 41
PIP/PBP This function brings up a window displaying image from
another input source.
Main Window Sub-Window
DP mDP HDMI 1 HDMI 2
DP X
mDP X
HDMI 1 X
HDMI 2 X
Note：Images under PBP will be displayed at the center of
the screen, not full screen.
42 │ Operating the Monitor
PIP/PBP
Mode
Adjusts the PIP/PBP (Picture in Picture/Picture by
Picture) mode to PIP Small, PIP Large, PBP. You can
disable this feature by selecting Off.
PIP Small PIP Large
PBP
PIP/PBP
(Sub)
Select between the different video signals that may be
connected to your monitor for the PIP/PBP sub-window.
PIP Location Select PIP sub-window position.
Use or to browse and to select Top-Left, Top-
Right, Bottom-Right, or Bottom-Left.
Video Swap Select to swap videos between main window and sub-
window in PIP/PBP mode.
Audio Allows you to set the audio source from the main window
or the-sub window.
Contrast
(Sub)
Adjust the contrast level of the picture in PIP/PBP Mode.
Press the button to increase the contrast and press the
button to decrease the contrast.
Operating the Monitor │ 43
Audio
Volume Use or to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Speaker Allows you to enable or disable Speaker function.
Reset Audio Select this option to restore default display settings.
44 │ Operating the Monitor
Menu Select this option to adjust the settings of the OSD such
as, the languages of the OSD, the amount of time the
menu remains on screen, and so on.
Language Allows you to set the OSD display to one of eight
languages: English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese.
Transparency Allows you to adjust the OSD background from opaque to
transparent.
Timer Allows you to set the time for which the OSD remains
active after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Reset Menu Select this option to restore default menu settings.
Operating the Monitor │ 45
Personalize User can select from “Preset Modes”, “Brightness/
Contrast”,“Input Source”, “ Aspect Ratio” ,“Volume”,
“Video Swap” and “PIP/PBP Mode” set as shortcut key.
Power
Button LED
Allows you to set the power LED indicator on or off during
active to save energy.
USB Allows you to enable or disable USB function during
monitor standby mode.
NOTE: USB ON/OFF under standby mode is only available
when USB upstream cable is unplugged. This option will be
greyed out when USB upstream cable is plugged in.
46 │ Operating the Monitor
Others Select this option to adjust the OSD settings, such as the
DDC/CI, LCD Conditioning, and so on.
Display Info Displays the monitor's current settings.
DDC/CI DDC/CI (Display Data Channel/Command Interface)
allows a software on your computer to adjust the monitor
display settings like the brightness, color balance etc.
You can disable this feature by selecting Disable.
Enable this feature for best user experience and optimum
performance of your monitor.
Operating the Monitor │ 47
LCD
Conditioning
Helps reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some
time to run. You can enable this feature by selecting Enable.
Reset Other Select this option to restore default other settings, such as
DDC/CI.
Factory
Reset
Resets all OSD settings to the factory preset values.
OSD Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie), the manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode you will see the
following message:
48 │ Operating the Monitor
This means that the monitor cannot synchronize with the signal that it is receiving
from the computer. See Monitor Specifications for the horizontal and vertical
frequency ranges addressable by this monitor. Recommended mode is 2560 x 1080.
You will see the following message before the DDC/CI function is disabled：
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following messages will
appear depending on the selected input:
Operating the Monitor │ 49
If DP, mDP, HDMI 1 or HDMI 2 cable is not connected, a floating dialog box as
shown below appears. The monitor will enter Power Save Mode after 4 minutes
if left at this state.
Operating the Monitor │ 51
Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating
systems, set the display resolution to 2560 x 1080 pixels by performing the
following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 2560 x 1080.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 2560 x 1080.
4. Click Apply.
If you do not see 2560 x 1080 as an option, you may need to update your graphics
driver. Please choose the scenario below that best describes the computer system
you are using, and follow the provided
• If you have a Dell desktop or a Dell portable computer with Internet
access
• If you have a non Dell desktop, portable computer, or graphics card
52 │ Operating the Monitor
If you have a Dell desktop or a Dell portable computer with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the latest
driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1080 again.
NOTE: If you are unable to set the resolution to 2560 x 1080, please
contact Dell to inquire about a graphics adapter that supports these
resolutions.
If you have a non Dell desktop, portable computer, or graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the window
(e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1080 again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1080 again.
NOTE: If you are unable to set the resolution to 2560 x 1080, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 2560 x 1080
.
Operating the Monitor │ 53
Using the Tilt, Swivel, and Vertical Extension
Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for the
most comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the
factory.
54 │ Operating the Monitor
Vertical Extension
NOTE: The stand extends vertically up to 115±5 mm. The figure below
illustrates how to extend the stand vertically.
Troubleshooting │ 55
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instruction
Self-Test
Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn o both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background)
if the monitor cannot sense a video signal and is working correctly. While in
self-test mode, the power LED remains white. Also, depending upon the selected
input, one of the dialogs shown below will continuously scroll through the screen.
4. This box also appears during normal system operation, if the video cable becomes
disconnected or damaged. The monitor will enter Power Save Mode after 4
minutes if left at this state.
5. Turn o your monitor and reconnect the video cable; then turn on both your computer
and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video
controller and computer, because your monitor is functioning properly.
56 │ Troubleshooting
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable
is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 on the front panel simultaneously for 2 seconds. A
gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 1 on the front panel again. The color of the screen changes to
red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 1
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.
Troubleshooting │ 57
Common Problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions.
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED off
No picture •Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
•Verify that the power outlet is
functioning properly using any other
electrical equipment.
•Ensure that the power button is
pressed fully.
•Ensure that the correct input source
is selected via the Input Source
Select button.
No Video/Power
LED on
No picture or no
brightness
•Increase brightness & contrast
controls via OSD.
•Perform monitor self-test feature
check.
•Check for bent or broken pins in the
video cable connector.
•Ensure that the correct input source
is selected via the Input Source
Select menu.
•Run the built-in diagnostics.
Poor Focus Picture is fuzzy,
blurry, or ghosting
•Eliminate video extension cables.
•Reset the monitor to Factory
Settings.
•Change the video resolution to the
correct aspect ratio.
Shaky/Jittery Video Wavy picture or fine
movement
•Reset the monitor to Factory
Settings.
•Check environmental factors.
•Relocate the monitor and test in
another room.
58 │ Troubleshooting
Missing Pixels LCD screen has
spots
•Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Stuck-on Pixels LCD screen has
bright spots
•Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Brightness Problems Picture too dim or
too bright
•Reset the monitor to Factory
Settings.
•Adjust brightness & contrast controls
via OSD.
Geometric Distortion Screen not centered
correctly
•Reset the monitor to Factory
Settings.
•Adjust horizontal & vertical controls
via OSD..
Horizontal/Vertical
Lines
Screen has one or
more lines
•Reset the monitor to Factory
Settings.
•Perform monitor self-test feature
check and determine if these lines
are also in self-test mode.
•Check for bent or broken pins in the
video cable connector.
•Run the built-in diagnostics.
Troubleshooting │ 59
Synchronization
Problems
Screen is scrambled
or appears torn
•Reset the monitor to Factory
Settings.
•Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
•Check for bent or broken pins in the
video cable connector.
•Restart the computer in the safe
mode.
Safety-Related
Issues
Visible signs of
smoke or sparks
•Do not perform any troubleshooting
steps.
•Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on &
off
•Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
•Reset the monitor to Factory
Settings.
•Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
Missing Color Picture missing color •Perform monitor self-test feature
check.
•Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
•Check for bent or broken pins in the
video cable connector.
Wrong Color Picture color not
good
•Change the Preset Modes in the
Color menu OSD to Graphics or
Video depending on the application.
•Try dierent Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned o.
•Change the Input Color Format to PC
RGB or YPbPr in the Color OSD.
•Run the built-in diagnostics.
60 │ Troubleshooting
Image retention from
a static image left
on the monitor for a
long period of time
Faint shadow from
the static image
displayed appears on
the screen
•Use the Power Management
feature to turn o the monitor
at all times when not in use (for
more information, see Power
Management Modes.
•Alternatively, use a dynamically
changing screensaver.
Troubleshooting │ 61
Product-Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered
on screen, but does
not fill entire viewing
area
•Check the Aspect Ratio setting in
the Display OSD.
•Reset the monitor to Factory
Settings.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not
appear on the screen
•Turn o the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
•Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
No Input Signal
when user controls
are pressed
No picture, the LED
light is white. When
you press “up”,
“down” or “Menu”
key, the message “
No input signal” will
appear.
•Check the signal source. Ensure
the computer is not in the power
saving mode by moving the mouse or
pressing any key on the keyboard.
•Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
•Reset the computer or video player.
The picture does not
fill the entire screen
The picture cannot
fill the height or
width of the screen
•Due to dierent video formats
(aspect ratio) of DVDs, the monitor
may display in full screen.
•Run the built-in diagnostics.
62 │ Troubleshooting
Universal Serial Bus (USB) Specific Problems
Common
Symptoms
What You
Experience
Possible Solutions
USB interface is not
working
USB peripherals are
not working
•Check that your monitor is turned
ON.
•Reconnect the upstream cable to
your computer.
•Reconnect the USB peripherals
(downstream connector).
•Switch o and then turn on the
monitor again.
•Re-start the computer.
• Some USB devices like external
portable HDD require higher electric
current; connect the device directly
to the computer system.
High Speed USB 3.0
interface is slow.
High Speed USB 3.0
peripherals working
slowly or not working
at all
•Check that your computer is USB
3.0-capable.
•Some computers have both USB
3.0 and USB 2.0 and USB 1.1 ports.
Ensure that the correct USB port is
used.
•Reconnect the upstream cable to
your computer.
•Reconnect the USB peripherals
(downstream connector).
•Re-start the computer.
Wireless mouse
is not working or
lagging
Do not respond or
responds slowly
•Increase the distance between the
USB 3.0 peripherals and the wireless
USB receiver.
•Position your wireless USB receiver
as close as possible to the wireless
mouse.
•Use a USB-extender cable to position
the wireless USB receiver as far away
as possible from the USB 3.0 port.
Troubleshooting │ 63
Speakers Specific Problems
Common
Symptoms
What You
Experience
Possible Solutions
No sound coming
from the speakers
Cannot hear any
sound
•Turn O the monitor, unplug the
monitor power cord, replug it, and
then turn On the monitor.
•Check the audio cable connection is
connected correctly to the computer
Audio Line Out port.
•Unplug the audio cable from the
Audio Line Out port.
•Reset the monitor to factory settings.
64 │ Appendix
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures
other than those specified in this documentation may result
in exposure to shock, electrical hazards, and/or mechanical
hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that
may cause undesired operation
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area.
• Online technical assistance — www.dell.com/support/monitors
• Contacting Dell — www.dell.com/contactdell