Dell PowerEdge R230 Owner's Manual
About the PowerEdge R230 systems
Performing initial system configuration
Pre-operating system management applications
Installing and removing system components
Troubleshooting your system
Using system diagnostics
- Dell Embedded System Diagnostics
Jumpers and connectors
Technical specifications
Getting help

DELL R230 User Manual

Displayed below is the user manual for R230 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL R230 Manual

Dell PowerEdge R230

Owner's Manual

Regulatory Model: E33S Series

Regulatory Type: E33S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other

marks and names mentioned herein may be trademarks of their respective companies.

2016- 04

Rev. A01

Contents

1 About the PowerEdge R230 systems................................................................ 8

Supported configurations on PowerEdge R230 systems....................................................................8

Front panel features and indicators......................................................................................................8

LCD panel features.............................................................................................................................. 13

Home screen..................................................................................................................................13

Setup menu....................................................................................................................................14

View menu..................................................................................................................................... 14

Diagnostic indicators...........................................................................................................................14

Hot swappable hard drive indicator codes.........................................................................................16

Back panel features and indicators..................................................................................................... 17

NIC indicator codes.............................................................................................................................18

Cabled power supply unit indicator codes.........................................................................................19

Documentation matrix........................................................................................................................ 19

Accessing system information by using QRL.................................................................................... 20

2 Performing initial system configuration ....................................................... 22

Setting up your system....................................................................................................................... 22

Setting up and configuring the iDRAC IP address ............................................................................ 22

Logging in to iDRAC............................................................................................................................23

Methods of installing the operating system.......................................................................................23

Managing your system remotely........................................................................................................ 23

Downloading drivers and firmware.................................................................................................... 23

3 Pre-operating system management applications........................................ 25

Navigation keys................................................................................................................................... 25

System Setup.......................................................................................................................................25

Entering System Setup.................................................................................................................. 26

System Setup details..................................................................................................................... 26

System BIOS Settings details........................................................................................................ 26

System Information details............................................................................................................27

Memory Settings details................................................................................................................ 27

Processor Settings details............................................................................................................. 28

SATA Settings details..................................................................................................................... 29

Boot Settings details...................................................................................................................... 31

Network Settings screen details....................................................................................................31

Integrated Devices details.............................................................................................................32

Serial Communication details.......................................................................................................33

System Profile Settings details...................................................................................................... 34

System Security Settings details....................................................................................................35

Secure Boot Custom Policy Settings screen details....................................................................36

Miscellaneous Settings details...................................................................................................... 36

About Boot Manager........................................................................................................................... 37

Viewing Boot Manager.................................................................................................................. 37

Boot Manager main menu............................................................................................................ 37

About Dell Lifecycle Controller.......................................................................................................... 38

Changing the boot order....................................................................................................................38

Choosing the system boot mode.......................................................................................................38

Creating a system or setup password................................................................................................ 39

Using your system password to secure your system........................................................................ 39

Deleting or changing system and setup password........................................................................... 40

Operating with a setup password enabled........................................................................................ 40

Embedded system management....................................................................................................... 40

iDRAC Settings utility...........................................................................................................................41

Entering the iDRAC Settings utility................................................................................................41

Changing the thermal settings......................................................................................................41

4 Installing and removing system components...............................................42

Safety instructions...............................................................................................................................42

Before working inside your system.................................................................................................... 42

After working inside your system....................................................................................................... 43

Recommended tools.......................................................................................................................... 43

Front bezel (optional)..........................................................................................................................43

Installing the optional front bezel.................................................................................................43

Removing the optional front bezel.............................................................................................. 44

System cover.......................................................................................................................................44

Removing the system cover......................................................................................................... 44

Installing the system cover........................................................................................................... 45

Inside the system................................................................................................................................ 46

Intrusion switch...................................................................................................................................48

Removing the intrusion switch.....................................................................................................48

Installing the intrusion switch.......................................................................................................49

Cooling shroud................................................................................................................................... 50

Removing the cooling shroud......................................................................................................50

Installing the cooling shroud.........................................................................................................51

System memory.................................................................................................................................. 52

General memory module installation guidelines.........................................................................53

Sample memory configurations................................................................................................... 53

Removing a memory module.......................................................................................................54

Installing a memory module......................................................................................................... 55

Hard drives...........................................................................................................................................57

Supported hard drive configurations ...........................................................................................57

Removing a 3.5-inch hot swappable hard drive carrier blank.................................................... 58

Installing a 3.5-inch hot swappable hard drive carrier blank...................................................... 58

Removing a 3.5-inch cabled hard drive carrier............................................................................59

Removing a cabled hard drive from a hard drive carrier.............................................................60

Installing a cabled hard drive into a hard drive carrier.................................................................61

Installing a 3.5-inch cabled hard drive carrier..............................................................................62

Removing a hot swappable hard drive carrier............................................................................. 63

Removing a hard drive from a hard-drive carrier........................................................................ 64

Installing a hot swappable hard drive into a hot swappable hard drive carrier.......................... 65

Installing a hot swappable hard drive carrier............................................................................... 65

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter................... 66

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier.....67

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier.... 68

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter................69

Hard drive cabling diagrams......................................................................................................... 70

Optical drive (optional)........................................................................................................................74

Removing the optional optical drive............................................................................................ 74

Installing the optional optical drive...............................................................................................75

Cooling fans........................................................................................................................................ 76

Removing the cooling fan blank...................................................................................................76

Installing the cooling fan blank..................................................................................................... 77

Removing a cooling fan................................................................................................................ 78

Installing a cooling fan.................................................................................................................. 79

Internal USB memory key (optional).................................................................................................. 79

Replacing the optional internal USB memory key.......................................................................80

Expansion cards and expansion card riser......................................................................................... 81

Expansion card installation guidelines..........................................................................................81

Removing the expansion card riser..............................................................................................82

Installing the expansion card riser................................................................................................83

Removing an expansion card....................................................................................................... 84

Installing an expansion card......................................................................................................... 86

iDRAC port card (optional)................................................................................................................. 86

Replacing an optional SD vFlash card.......................................................................................... 87

Removing the optional iDRAC port card......................................................................................87

Installing the optional iDRAC port card....................................................................................... 89

Heat sink and processor..................................................................................................................... 89

Removing the heat sink................................................................................................................ 89

Removing the processor............................................................................................................... 91

Installing the processor.................................................................................................................93

Installing the heat sink...................................................................................................................95

Power supply unit................................................................................................................................97

Removing a cabled power supply unit......................................................................................... 97

Installing a cabled power supply unit...........................................................................................98

System battery.....................................................................................................................................98

Replacing the system battery....................................................................................................... 98

Hard drive backplane........................................................................................................................100

Removing the hard drive backplane...........................................................................................100

Installing the hard drive backplane.............................................................................................103

Control panel assembly.................................................................................................................... 103

Removing the LCD control panel assembly...............................................................................103

Installing the LCD control panel assembly.................................................................................105

Removing the LED control panel assembly...............................................................................106

Installing the LED control panel assembly................................................................................. 107

System board.................................................................................................................................... 108

Removing the system board.......................................................................................................108

Installing the system board......................................................................................................... 110

Trusted Platform Module...................................................................................................................112

Installing the Trusted Platform Module.......................................................................................113

Initializing the TPM for BitLocker users...................................................................................... 114

Initializing the TPM for TXT users................................................................................................114

5 Troubleshooting your system.........................................................................115

Safety first—for you and your system............................................................................................... 115

Troubleshooting system startup failure............................................................................................115

Troubleshooting external connections............................................................................................ 115

Troubleshooting the video subsystem............................................................................................. 115

Troubleshooting a USB device..........................................................................................................116

Troubleshooting a serial I/O device..................................................................................................116

Troubleshooting a NIC...................................................................................................................... 117

Troubleshooting a wet system..........................................................................................................117

Troubleshooting a damaged system................................................................................................ 118

Troubleshooting the system battery.................................................................................................119

Troubleshooting power supply units................................................................................................119

Troubleshooting power source problems..................................................................................119

Power supply unit problems....................................................................................................... 119

Troubleshooting cooling problems................................................................................................. 120

Troubleshooting cooling fans...........................................................................................................121

Troubleshooting system memory.....................................................................................................121

Troubleshooting an internal USB key...............................................................................................122

Troubleshooting an SD card.............................................................................................................123

Troubleshooting an optical drive......................................................................................................123

Troubleshooting a hard drive........................................................................................................... 124

Troubleshooting a storage controller.............................................................................................. 124

Troubleshooting expansion cards.................................................................................................... 125

Troubleshooting processors.............................................................................................................126

System messages.............................................................................................................................. 126

Warning messages...................................................................................................................... 126

Diagnostic messages...................................................................................................................127

Alert messages.............................................................................................................................127

6 Using system diagnostics................................................................................128

Dell Embedded System Diagnostics.................................................................................................128

When to use the Embedded System Diagnostics......................................................................128

Running the Embedded System Diagnostics from Boot Manager............................................128

Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................128

System diagnostics controls....................................................................................................... 129

7 Jumpers and connectors................................................................................ 130

System board jumpers and connectors...........................................................................................130

System board jumper settings...........................................................................................................131

Disabling a forgotten password........................................................................................................132

8 Technical specifications..................................................................................133

Dimensions and weight.....................................................................................................................133

Processor specifications................................................................................................................... 134

Expansion bus specifications............................................................................................................134

Memory specifications......................................................................................................................134

Power specifications......................................................................................................................... 134

Storage controller specifications......................................................................................................135

Drive specifications........................................................................................................................... 135

Connectors specifications................................................................................................................ 135

Video specifications.......................................................................................................................... 136

Environmental specifications............................................................................................................136

9 Getting help.......................................................................................................139

Contacting Dell................................................................................................................................. 139

Locating Service Tag of your system............................................................................................... 139

Documentation feedback.................................................................................................................139

Accessing system information by using QRL.................................................................................. 140

About the PowerEdge R230 systems

The Dell PowerEdge R230 rack servers supports one Intel E3-1200 V5 series processor, up to four

memory modules, and up to four hard drives.

Supported configurations on PowerEdge R230 systems

NOTE: Your system supports internal, hot swappable hard drives and cabled hard drives.

Table 1. Supported configurations on PowerEdge R230 systems

PowerEdge R230

Systems Configurations

Two hard drive systems Up to two 3.5-inch cabled hard drives with non-redundant cabled power

supply unit (PSU)

Four hard drive systems Up to four 3.5- inch cabled hard drives with non-redundant cabled PSU

Up to four 2.5-inch hot swappable hard drives in 3.5-inch hard drive

adapters, with non-redundant cabled PSU

Up to four 3.5-inch hot swappable hard drives with non-redundant cabled

PSU

Front panel features and indicators

Figure 1. Front panel features and indicators — four 3.5-inch or 2.5-inch hot swappable hard drive chassis

Table 2. Front panel features and indicators — four 3.5-inch or 2.5-inch hot swappable hard drive chassis

Item Indicator, button, or

connector Icon Description

1 Power-on indicator,

power button

Enables you to know the power status of the

system. The power-on indicator glows when the

system power is on. The power button controls the

power supply output to the system.

Item Indicator, button, or

connector Icon Description

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

2 NMI button Enables you to troubleshoot software and device

driver errors when running certain operating

systems. This button can be pressed by using the

end of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system's documentation.

3 System identification

button

Enables you to locate a particular system within a

rack. The identification buttons are on the front

and back panels. When one of these buttons is

pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press the button to turn the system ID on and off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup)

press and hold the button for more than 15

seconds.

4 Video connector Enables you to connect a display to the system.

5 LCD menu buttons Enable you to navigate the control panel LCD

menu.

6 LCD panel Displays system ID, status information, and system

error messages. See LCD panel features.

NOTE: LCD panel is not available in a cabled

hard drive chassis.

7 USB management port/

iDRAC Direct port

Functions as a regular USB port or provides access

to the iDRAC Direct features. For more

information, see the iDRAC User’s Guide at

Dell.com/idracmanuals.

8 USB connector Enables you to connect USB devices to the system.

The port is USB 2.0-compliant.

Item Indicator, button, or

connector Icon Description

9 Information tag Contains system information such as service tag,

NIC, MAC address for your reference. The

information tag is a slide-out label panel.

10 Hard drives Enables you to install up to four 3.5-inch hot

swappable hard drives or up to four 2.5-inch hot

swappable hard drives in 3.5-inch hot swappable

adapters.

11 Optical drive (optional) Enables you to install an optional slim SATA DVD-

ROM drive or DVD+/-RW drive.

Figure 2. Front panel features and indicators — four 3.5-inch cabled hard drive chassis

Table 3. Front panel features and indicators — four 3.5-inch cabled hard drive chassis

Item Indicator, Button, or

Connector Icon Description

1 Power-on indicator,

power button

Enables you to know the power status of the

system. The power-on indicator glows when the

system power is on. The power button controls

the power supply output to the system.

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

2 NMI button Enables you to troubleshoot software and device

driver errors when running certain operating

systems. This button can be pressed by using the

end of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system's documentation.

3 System identification

button

Enables you to locate a particular system within a

rack. The identification buttons are on the front

and back panels. When one of these buttons is

pressed, the LCD panel on the front and the

Item Indicator, Button, or

Connector Icon Description

system status indicator on the back flash until one

of the buttons is pressed again.

Press the button to turn the system ID on or off. If

the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset the iDRAC (if not disabled in F2 iDRAC

setup) press and hold the button for more than 15

seconds.

4 Video connector Enables you to connect a display to the system.

5 Diagnostic indicators The diagnostic indicator glows to display error

status. For more information, see Diagnostic

indicators.

6 USB connectors Enable you to connect USB devices to the system.

The port is USB 2.0-compliant.

7 Information tag Contains system information such as service tag,

NIC, MAC address for your reference. The

information tag is a slide-out label panel.

8 Hard drives Enables you to install up to four 3.5-inch cabled

hard drives.

9 Optical drive (optional) Enables you to install an optional slim SATA DVD-

ROM drive or DVD+/-RW drive.

Figure 3. Front panel features and indicators — two 3.5-inch cabled hard drive chassis

Table 4. Front panel features and indicators — two 3.5-inch cabled hard drive chassis

Item Indicator, Button, or

Connector Icon Description

1 Power-on indicator,

power button

Enables you to know the power status of the

system. The power-on indicator glows when

the system power is on. The power button

controls the power supply output to the

system.

Item Indicator, Button, or

Connector Icon Description

NOTE: On ACPI-compliant operating

systems, turning off the system using

the power button causes the system to

perform a graceful shutdown before

power to the system is turned off.

2 NMI button Enables you to troubleshoot software and

device driver errors when running certain

operating systems. This button can be

pressed by using the end of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the

operating system's documentation.

3 System identification

button

Enables you to locate a particular system

within a rack. The identification buttons are

on the front and back panels. When one of

these buttons is pressed, the LCD panel on

the front and the system status indicator on

the back flash until one of the buttons is

pressed again.

Press the button to turn the system ID on or

off. If the system stops responding during

POST, press and hold the system ID button

for more than five seconds to enter BIOS

progress mode.

To reset the iDRAC (if not disabled in F2

iDRAC setup) press and hold the button for

more than 15 seconds.

4 Video connector Enables you to connect a display to the

system.

5 Hard drives Enables you to install up to two 3.5-inch

cabled hard drives.

6 Diagnostic indicators The diagnostic indicator glows to display

error status. For more information, see

Diagnostic indicators.

7 USB connectors Enable you to connect USB devices to the

system. The port is USB 2.0-compliant.

8 Information tag Contains system information such as service

tag, NIC, MAC address for your reference.

The information tag is a slide-out label panel.

9 Optical drive

(optional)

Enables you to install an optional slim SATA

DVD-ROM drive or DVD+/-RW drive.

LCD panel features

The system's LCD panel provides system information and status and error messages to indicate if the

system is operating correctly or if the system needs attention. For more information about the error

messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >

OpenManage software.

• The LCD backlight turns blue during normal operating conditions and turns amber to indicate an error

condition.

• The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing

either the Select, Left, or Right button on the LCD panel.

• The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility, the LCD

panel, or other tools.

Figure 4. LCD panel Features

1. Left 2. Select

3. Right

Button Description

Left Moves the cursor back in one-step increments.

Select Selects the menu item highlighted by the cursor.

Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press once to increase scrolling speed

• Press again to stop

• Press again to return to the default scrolling speed

• Press again to repeat the cycle

Home screen

The Home screen displays user-configurable information about the system. This screen is displayed

during normal system operation when there are no status messages or errors. When the system is in

standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.

Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, complete the following steps:

1. Press and hold the up arrow until the Home icon is displayed.

2. Select the Home icon.

3. On the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,

the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to

enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI

description in the SEL. This enables you to match an LCD message with an SEL

entry.

Select Simple to view LCD error messages in a simplified user-friendly description.

For more information about error messages, see the Dell Event and Error Messages

Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

Set home Select the default information to be displayed on the Home screen. See View menu

section for the options and option items that can be set as the default on the

Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary

and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can

be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format

can be configured in the Set home submenu of the Setup menu.

Diagnostic indicators

The diagnostic indicators on the system front panel display system status during system startup.

NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.

NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into

a working power source and press the power button.

Table 5. Diagnostic indicators

Icon Description Condition Corrective action

Health

indicator

The indicator turns solid

blue if the system is in good

health.

None required.

The indicator flashes amber:

• When the system is

turned on.

• When the system is in

standby.

• If any error condition

exists. For example, a

failed fan, PSU, or a hard

drive.

Check the System Event Log or system

messages for the specific issue. For more

information about error messages, see the

Dell Event and Error Messages Reference

Guide at Dell.com/openmanagemanuals >

OpenManage software.

The POST process is interrupted without

any video output due to invalid memory

configurations. See the Getting help

section.

Hard drive

indicator

The indicator flashes amber

if there is a hard drive error.

Check the System Event Log to determine

the hard drive that has an error. Run the

appropriate Online Diagnostics test. Restart

the system and run embedded diagnostics

(ePSA). If the hard drives are configured in a

RAID array, restart the system and enter the

host adapter configuration utility program.

Electrical

indicator

The indicator flashes amber

if the system experiences an

electrical error (for example,

voltage out of range, or a

failed power supply unit

(PSU) or voltage regulator).

Check the System Event Log or system

messages for the specific issue. If it is due

to a problem with the PSU, check the LED

on the PSU. Reseat the PSU. If the problem

persists, see the Getting help section.

Temperature

indicator

The indicator flashes amber

if the system experiences a

thermal error (for example,

the ambient temperature is

out of range or fan failure).

Ensure that none of the following

conditions exist:

• A cooling fan has been removed or has

failed.

• System cover, cooling shroud, EMI filler

panel, memory module blank, or back

filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

See the Getting help section.

Memory

indicator

The indicator flashes amber

if a memory error occurs.

Check the system event log or system

messages for the location of the failed

memory. Reseat the memory module. If

the problem persists, see the Getting help

section.

Icon Description Condition Corrective action

PCIe indicator The indicator flashes amber

if a PCIe card experiences

an error.

Restart the system. Update any required

drivers for the PCIe card. Reinstall the card.

If the problem persists, see the Getting help

section.

Hot swappable hard drive indicator codes

Figure 5. Hot swappable hard drive indicators

1. hard drive activity indicator 2. hard drive status indicator

3. hard drive

NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator

(on the right side) does not function and remains OFF.

Table 6. Hot swappable hard drive indicators

Drive-status indicator pattern (RAID only) Condition

Flashes green two times per second Identifying drive or preparing for removal.

OFF Drive ready for insertion or removal.

NOTE: The drive status indicator remains OFF

until all hard drives are initialized after the system

is turned on. Drives are not ready for insertion or

removal during this time.

Flashes green, amber, and turns off Predicted drive failure

Flashes amber four times per second Drive failed

Flashes green slowly Drive rebuilding

Drive-status indicator pattern (RAID only) Condition

Turns green Drive online

Flashes green three seconds, amber three

seconds, and turns off six seconds

Rebuild stopped

Back panel features and indicators

Figure 6. Back panel features and indicators

Table 7. Back panel features and indicators

Item Indicator, button, or

connector Icon Description

1 Serial connector Enables you to connect a serial device to the

system.

2 System identification

button

Enables you to locate a particular system within a

rack. The identification buttons are on the front

and back panels. When one of these buttons is

pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press the button to turn the system ID on or off. If

the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset the iDRAC (if not disabled in F2 iDRAC

setup) press and hold the button for more than 15

seconds.

3 vFlash card slot

(optional)

Enables you to connect the vFlash card.

4 iDRAC port (optional) Enables you to install a dedicated management

port card.

5 USB connectors (2) Enable you to connect USB devices to the system.

The port is USB 3.0-compliant.

Item Indicator, button, or

connector Icon Description

6 PCIe expansion card slot

(x8 slot, low profile)

Enables you to connect a PCI Express expansion

card.

7 PCIe expansion card slot

(x16 slot, full height)

8 Power supply unit (PSU) Enables you to install one 250 W AC PSU.

9 Ethernet connectors Enable you to connect integrated 10/100/1000

Mbps NIC connector.

10 System identification

connector

Connects the optional system status indicator

assembly through the optional cable management

arm.

11 Video connector Enables you to connect a VGA display to the

system.

NIC indicator codes

Figure 7. NIC indicators

1. link indicator 2. activity indicator

Table 8. NIC indicators

Convention Indicator pattern Description

A Link and activity indicators

are OFF

The NIC is not connected to the network.

B Link indicator is green The NIC is connected to a valid network at its maximum

port speed (1 Gbps).

C Link indicator is yellow The NIC is connected to a valid network at less than its

maximum port speed.

Convention Indicator pattern Description

D Activity indicator is flashing

green

Network data is being sent or received.

Cabled power supply unit indicator codes

Press the self-diagnostic button to perform a quick health check on the cabled power supply unit (PSU)

of the system.

Figure 8. Cabled AC PSU status indicator and self-diagnostic button

1. self-diagnostic button 2. AC power supply unit status indicator

Table 9. Non-redundant AC PSU status indicator

Power Indicator Pattern Condition

Not lit Power is not connected or PSU is faulty.

Green A valid power source is connected to the PSU and the PSU is operational.

Documentation matrix

The documentation matrix provides information on documents that you can refer to for setting up and

managing your system.

Table 10. Documentation matrix

To... See the...

Install your system into a rack Rack documentation included with your rack

solution

Set up your system and know the system technical

specifications

Getting Started With Your System that shipped with

your system or see Dell.com/poweredgemanuals

Install the operating system Operating system documentation at Dell.com/

operatingsystemmanuals

To... See the...

Get an overview of the Dell Systems Management

offerings

Dell OpenManage Systems Management Overview

Guide at Dell.com/openmanagemanuals >

OpenManage software

Configure and log in to iDRAC, set up managed

and management system, know the iDRAC

features, and troubleshoot by using iDRAC

Integrated Dell Remote Access Controller User's

Guide at Dell.com/idracmanuals

Know about the RACADM subcommands and

supported RACADM interfaces

RACADM Command Line Reference Guide for

iDRAC at Dell.com/idracmanuals

Launch, enable, and disable Dell Lifecycle

Controller, know the features, use and

troubleshoot Dell Lifecycle Controller

Dell Lifecycle Controller User’s Guide at Dell.com/

idracmanuals

Use Dell Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick

Start Guide at Dell.com/idracmanuals

Set up, use, and troubleshoot OpenManage Server

Administrator

Dell OpenManage Server Administrator User’s

Guide at Dell.com/openmanagemanuals >

OpenManage Server Administrator

Install, use, and troubleshoot OpenManage

Essentials

Dell OpenManage Essentials User’s Guide at

Dell.com/openmanagemanuals > OpenManage

Essentials

Know the features of the storage controller cards,

deploy the cards, and manage the storage

subsystem

Storage controller documentation at Dell.com/

storagecontrollermanuals

Check the event and error messages generated by

the system firmware and agents that monitor

system components

Dell Event and Error Messages Reference Guide at

Dell.com/openmanagemanuals > OpenManage

software

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your

system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

About this task

The QRL includes the following information about your system:

• How-to videos

• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview

• Your system service tag to quickly access your specific hardware configuration and warranty

information

• A direct link to Dell to contact technical support and sales teams

Steps

1. Go to Dell.com/QRL and navigate to your specific product or

2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the

following image or on your Dell PowerEdge system:

Performing initial system configuration

After you receive your system, you must set up your system, install the operating system if it is not pre-

installed, and set up and configure the system iDRAC IP address.

Setting up your system

1. Unpack the system.

2. Install the system into the rack. For more information about installing the system into the rack, see

your system Rack Installation Placemat.

3. Connect the peripheral devices to the system.

4. Connect the system to its electrical outlet.

5. Turn on the system by pressing the power button or by using iDRAC.

6. Turn on the attached peripheral devices.

Setting up and configuring the iDRAC IP address

You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the

following interfaces:

• iDRAC Settings utility

• Dell Lifecycle Controller

• Dell OpenManage Deployment Toolkit

• Server LCD panel

You can use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,

including setting up DHCP or a static IP for iDRAC.

NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable

to the Ethernet connector 1 on the system board.

You can configure iDRAC IP address by using the following interfaces:

NOTE: Make sure that you change the default user name and password after setting up the iDRAC

IP address.

• iDRAC web interface — For more information, see the Integrated Dell Remote Access Controller

User's Guide.

• Remote Access Controller Admin (RACADM) — For more information, see the RACADM Command

Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide.

• Remote Services that include Web Services Management (WS-Man) — For more information, see the

Dell Lifecycle Controller Remote Services Quick Start Guide.

For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access

Controller User's Guide at Dell.com/idracmanuals.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight

Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The

default user name is root and password is calvin. For more information about logging in to iDRAC and

iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide available at Dell.com/

idracmanuals.

You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line

Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at

Dell.com/idracmanuals.

Methods of installing the operating system

If the system is shipped without an operating system, install the supported OS on the system by using one

of the following methods:

• Dell Systems Management Tools and Documentation media — see the operating system

documentation available at Dell.com/operatingsystemmanuals.

• Dell Lifecycle Controller — see the Dell Lifecycle Controller documentation available at Dell.com/

idracmanuals.

• Dell OpenManage Deployment Toolkit — see the Dell OpenManage documentation available at

Dell.com/openmanagemanuals → OpenManage software.

For information about supported operating systems, see the operating systems support matrix available at

Dell.com/ossupport.

Managing your system remotely

To perform out-of-band systems management by using iDRAC, configure iDRAC for remote accessibility,

set up the management station and managed system, and configure the supported web browsers. For

more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/

idracmanuals.

You can also remotely monitor and manage the server by using the Dell OpenManage Server

Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For

more information, see Dell.com/openmanagemanuals → OpenManage Server Administrator or

Dell.com/openmanagemanuals → OpenManage Essentials.

Downloading drivers and firmware

Dell recommends that you download and install the latest BIOS, drivers, and systems management

firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1. Go to Dell.com/support/drivers.

2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express

Service Code field.

NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag to

enable the system to automatically detect the service tag, or select your product from the

Product Selection page.

3. Click Get drivers and downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers that you need to a USB drive, CD, or DVD.

Pre-operating system management

applications

You can manage basic settings and features of a system without booting to the operating system by

using the system firmware.

Navigation keys

The navigation keys can help you quickly access the pre-operating system management applications.

Key Description

F2 Enables you to enter System Setup.

F10 Enables you to enter system services and starts Lifecycle Controller.

F11 Enables you to enter Boot Manager.

F12 Enables you to enter PXE Boot.

Page Up Enables you to move to the previous screen.

Page Down Enables you to move to the next screen.

Up arrow Enables you to move to the previous field.

Down arrow Enables you to move to the next field.

Enter Enables you to type a value in the selected field (if applicable).

Spacebar Enables you to expand or collapse a drop-down list, if applicable.

Tab Enables you to move to the next menu item.

NOTE: This feature is applicable only for the standard graphic browser.

Esc Enables you to move to the previous page until you view the main screen. Pressing

Esc in the main screen exits System BIOS, iDRAC Settings, Device Settings, or

Service Tag Settings, and proceeds with system boot.

F1 Displays the system setup help.

System Setup

By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device

settings of your system.

NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the

help text in the text browser, press F1.

You can access system setup by using two methods:

• Standard graphical browser—The browser is enabled by default.

• Text browser—The browser is enabled by using Console Redirection.

Entering System Setup

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

If your operating system begins to load before you press F2, wait for the system to finish booting,

and then restart your system and try again.

System Setup details

The System Setup Main Menu screen details are explained as follows:

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC settings utility is an interface to set up and configure the iDRAC

parameters by using UEFI (Unified Extensible Firmware Interface). You can enable

or disable various iDRAC parameters by using the iDRAC settings utility. For more

information about this utility, see Integrated Dell Remote Access Controller User’s

Guide at Dell.com/idracmanuals.

Device Settings Enables you to configure device settings.

System BIOS Settings details

The System BIOS Settings screen details are explained as follows:

Option Description

System

Information

Specifies information about the system such as the system model name, BIOS

version, and Service Tag.

Memory Settings Specifies information and options related to the installed memory.

Processor Settings Specifies information and options related to the processor such as speed and

cache size.

SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.

Boot Settings Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify

UEFI and BIOS boot settings.

Network Settings Specifies options to change the network settings.

Integrated

Devices

Specifies options to manage integrated device controllers and ports and specify

related features and options.

Option Description

Serial

Communication

Specifies options to manage the serial ports and specify related features and

options.

System Profile

Settings

Specifies options to change the processor power management settings, memory

frequency, and so on.

System Security Specifies options to configure the system security settings, such as system

password, setup password, Trusted Platform Module (TPM) security. It also

manages the power and NMI buttons on the system.

Miscellaneous

Settings

Specifies options to change the system date, time, and so on.

System Information details

The System Information screen details are explained as follows:

Option Description

System Model

Name

Specifies the system model name.

System BIOS

Version

Specifies the BIOS version installed on the system.

System

Management

Engine Version

Specifies the current version of the Management Engine firmware.

System Service

Tag

Specifies the system Service Tag.

System

Manufacturer

Specifies the name of the system manufacturer.

System

Manufacturer

Contact

Information

Specifies the contact information of the system manufacturer.

System CPLD

Version

Specifies the current version of the system complex programmable logic device

(CPLD) firmware.

UEFI Compliance

Version

Specifies the UEFI compliance level of the system firmware.

Memory Settings details

The Memory Settings screen details are explained as follows:

Option Description

System Memory

Size

Specifies the memory size in the system.

System Memory

Type

Specifies the type of memory installed in the system.

Option Description

System Memory

Speed

Specifies the system memory speed.

System Memory

Voltage

Specifies the system memory voltage.

Video Memory Specifies the amount of video memory.

System Memory

Testing

Specifies whether the system memory tests are run during system boot. Options

are Enabled and Disabled. This option is set to Disabled by default.

Memory

Operating Mode

Specifies the memory operating mode. The available option is Optimizer Mode.

Processor Settings details

The Processor Settings screen details are explained as follows:

Option Description

Logical Processor Enables or disables the logical processors and displays the number of logical

processors. If this option is set to Enabled, the BIOS displays all the logical

processors. If this option is set to Disabled, the BIOS displays only one logical

processor per core. This option is set to Enabled by default.

QPI Speed Enables you to control QuickPath Interconnect data rate settings.

Virtualization

Technology

Enables or disables the additional hardware capabilities provided for virtualization.

This option is set to Enabled by default.

Adjacent Cache

Line Prefetch

Optimizes the system for applications that need high utilization of sequential

memory access. This option is set to Enabled by default. You can disable this

option for applications that need high utilization of random memory access.

Hardware

Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by

default.

DCU Streamer

Prefetcher

Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is

set to Enabled by default.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to

Enabled by default.

Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels

during POST based on the power and thermal delivery capabilities of the system.

TDP verifies the maximum heat the cooling system is needed to dissipate. This

option is set to Nominal by default.

NOTE: This option is only available on certain stock keeping units (SKUs) of the

processors.

X2Apic Mode Enables or disables the X2Apic mode.

Dell Controlled

Turbo

Controls the turbo engagement. Enable this option only when System Profile is set

to Performance.

NOTE: Depending on the number of installed CPUs, there may be up to four

processor listings.

Option Description

Number of Cores

per Processor

Controls the number of enabled cores in each processor. This option is set to All

by default.

Processor 64-bit

Support

Specifies if the processor(s) support 64-bit extensions.

Processor Core

Speed

Specifies the maximum core frequency of the processor.

Processor 1 The following settings are displayed for each processor installed in the system:

Option Description

Family-Model-

Stepping

Specifies the family, model, and stepping of the processor

as defined by Intel.

Brand Specifies the brand name.

Level 2 Cache Specifies the total L2 cache.

Level 3 Cache Specifies the total L3 cache.

Number of Cores Specifies the number of cores per processor.

SATA Settings details

The SATA Settings screen details are explained as follows:

Option Description

Embedded SATA Enables the embedded SATA option to be set to Off, , AHCI, or RAID modes. This

option is set to AHCI by default.

Security Freeze

Lock

Sends Security Freeze Lock command to the Embedded SATA drives during POST.

This option is applicable only for AHCI mode.

Write Cache Enables or disables the command for Embedded SATA drives during POST.

Port A For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port B For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Option Description

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port C For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port D For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port E For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port F For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Boot Settings details

The Boot Settings screen details are explained as follows:

Option Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if

the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this

field to BIOS allows compatibility with non-UEFI operating systems. This option is

set to BIOS by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting

this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence

Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled

and the system fails to boot, the system reattempts the boot sequence after 30

seconds. This option is set to Enabled by default.

Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The

devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting

menu. When this option is set to Disabled, only the first hard drive in the list is

attempted to boot. When this option is set to Enabled, all hard drives are attempted

to boot in the order selected in the Hard-Disk Drive Sequence. This option is not

enabled for UEFI Boot Mode.

Boot Option

Settings

Configures the boot sequence and the boot devices.

BIOS Boot

Settings

Enables or disables BIOS boot options.

NOTE: This option is enabled only if the boot mode is BIOS.

UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6

PXE. This option is set to IPv4 by default.

NOTE: This option is enabled only if the boot mode is UEFI.

Network Settings screen details

The Network Settings screen details are explained as follows:

Option Description

PXE Device n (n =

1 to 4)

Enables or disables the device. When enabled, a UEFI boot option is created for the

device.

PXE Device n

Settings (n = 1 to

Enables you to control the configuration of the PXE device.

UEFI iSCSI Settings screen details

You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is

available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For

BIOS boot mode, the option ROM of the network controller handles the network settings.

To view the UEFI ISCSI Settings screen, click System Setup Main Menu → System BIOS → Network

Settings → UEFI ISCSI Settings.

The UEFI ISCSI Settings screen details are explained as follows:

Option Description

ISCSI Initiator

Name

Specifies the name of the iSCSI initiator (iqn format).

ISCSI Device n (n =

1 to 4)

Enables or disables the iSCSI device. When disabled, a UEFI boot option is created

for the iSCSI device automatically.

Integrated Devices details

The Integrated Devices screen details are explained as follows:

Option Description

User Accessible

USB Ports

Enables or disables the USB ports. Selecting Only Back Ports On disables the front

USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and

mouse operate during boot process in certain operating systems. After the boot

process is complete, the USB keyboard and mouse do not work if the ports are

disabled.

NOTE: Selecting Only Back Ports On and All Ports Off disables the USB

management port and also restricts access to iDRAC features.

Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.

Integrated

Network Card 1

Enables or disables the integrated network card.

Embedded NIC1

and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems

that do not have Integrated Network Card 1.

Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the

NIC may still be available for shared network access by the embedded

management controller. The embedded NIC1 and NIC2 options are only available

on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1

and NIC2 option is mutually exclusive with the Integrated Network Card 1 option.

Configure the Embedded NIC1 and NIC2 option by using the NIC management

utilities of the system.

Embedded Video

Controller

Enables or disables the Embedded Video Controller option. This option is set to

Enabled by default.

Current State of

Embedded Video

Controller

Displays the current state of the embedded video controller. The Current State of

Embedded Video Controller option is a read-only field. If the Embedded Video

Controller is the only display capability in the system (that is, no add-in graphics

card is installed), then the Embedded Video Controller is automatically used as the

primary display even if the Embedded Video Controller setting is set to Disabled.

Option Description

OS Watchdog

Timer

If your system stops responding, this watchdog timer aids in the recovery of your

operating system. When this option is set to Enabled, the operating system

initializes the timer. When this option is set to Disabled (the default), the timer does

not have any effect on the system.

Memory Mapped

I/O above 4 GB

Enables or disables the support for PCIe devices that need large amounts of

memory. This option is set to Enabled by default.

Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement

feature controls the configuration of PCIe cards installed in the specified slot. Slots

must be disabled only when the installed peripheral card prevents booting into the

operating system or causes delays in system startup. If the slot is disabled, both the

Option ROM and UEFI drivers are disabled.

Serial Communication details

The Serial Communication screen details are explained as follows:

Option Description

Serial

Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.

BIOS console redirection can also be enabled and the port address can be

specified. This option is set to Auto by default.

Serial Port

Address

Enables you to set the port address for serial devices. This option is set to Serial

Device 1=COM2, Serial Device 2=COM1 by default.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.

To use console redirection by SOL, configure the same port address for

console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting

saved in iDRAC. The serial MUX setting can independently be changed in

iDRAC. Loading the BIOS default settings from within the BIOS setup utility

may not always revert the serial MUX setting to the default setting of Serial

Device 1.

External Serial

Connector

Enables you to associate the External Serial Connector to Serial Device 1, Serial

Device 2, or the Remote Access Device by using this option.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use

console redirection by SOL, configure the same port address for console

redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting

saved in iDRAC. The serial MUX setting can independently be changed in

iDRAC. Loading the BIOS default settings from within the BIOS setup utility

may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to

determine the baud rate automatically. This failsafe baud rate is used only if the

attempt fails, and the value must not be changed. This option is set to 115200 by

default.

Remote Terminal

Type

Sets the remote console terminal type. This option is set to VT 100/VT 220 by

default.

Option Description

Redirection After

Boot

Enables or disables the BIOS console redirection when the operating system is

loaded. This option is set to Enabled by default.

System Profile Settings details

The System Profile Settings screen details are explained as follows:

Option Description

System Profile Sets the system profile. If you set the System Profile option to a mode other than

Custom, the BIOS automatically sets the rest of the options. You can only change

the rest of the options if the mode is set to Custom. This option is set to

Performance Per Watt (OS).

NOTE: All the parameters on the system profile setting screen are available

only when the System Profile option is set to Custom.

CPU Power

Management

Sets the CPU power management. This option is set to OS DBPM by default. DBPM

is Demand-Based Power Management.

Memory

Frequency

Sets the speed of the system memory. You can select Maximum Performance,

Maximum Reliability, or a specific speed.

Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option

is set to Enabled by default.

C1E Enables or disables the processor to switch to a minimum performance state when

it is idle. This option is set to Enabled by default.

C States Enables or disables the processor to operate in all available power states. This

option is set to Enabled by default.

Memory Refresh

Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency Enables you to select the Processor Uncore Frequency option.

Dynamic mode enables the processor to optimize power resources across the

cores and uncore during runtime. The optimization of the uncore frequency to

either save power or optimize performance is influenced by the setting of the

Energy Efficiency Policy option.

Energy Efficient

Policy

Enables you to select the Energy Efficient Policy option.

The CPU uses the setting to manipulate the internal behavior of the processor and

determines whether to target higher performance or better power savings.

Number of Turbo

Boot Enabled

Cores for

Processor 1

Controls the number of turbo boost enabled cores for processor 1. The maximum

number of cores is enabled by default.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to

Enabled for all system profiles, except Custom by default.

NOTE: This option can be disabled only if the C States option in the Custom

mode is set to disabled.

Option Description

NOTE: When C States is set to Enabled in the Custom mode, changing the

Monitor/Mwait setting does not impact the system power or performance.

System Security Settings details

The System Security Settings screen details are explained as follows:

Option Description

Intel AES-NI Improves the speed of applications by performing encryption and decryption by

using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set

to Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is read-only

if the password jumper is not installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper is not

installed in the system.

Password Status Locks the system password. This option is set to Unlocked by default.

TPM Security NOTE: The TPM menu is available only when the TPM module is installed.

Enables you to control the reporting mode of the TPM. The TPM Security option is

set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel

TXT fields if the TPM Status field is set to either On with Pre-boot Measurements

or On without Pre-boot Measurements.

TPM Information Changes the operational state of the TPM. This option is set to No Change by

default.

TPM Status Specifies the TPM status.

TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The

loss of TPM keys may affect booting to the operating system.

Clears all the contents of the TPM. The TPM Clear option is set to No by default.

Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable

the Intel TXT option, virtualization technology and TPM Security must be enabled

with Pre-boot measurements. This option is set to Off by default.

Power Button Enables or disables the power button on the front of the system. This option is set

to Enabled by default.

NMI Button Enables or disables the NMI button on the front of the system. This option is set to

Disabled by default.

AC Power

Recovery

Sets how the system behaves after AC power is restored to the system. This option

is set to Last by default.

AC Power

Recovery Delay

Sets the time delay for the system to power up after AC power is restored to the

system. This option is set to Immediate by default.

User Defined

Delay (60s to

240s)

Sets the User Defined Delay option when the User Defined option for AC Power

Recovery Delay is selected.

Option Description

UEFI Variable

Access

Provides varying degrees of securing UEFI variables. When set to Standard (the

default), UEFI variables are accessible in the operating system per the UEFI

specification. When set to Controlled, selected UEFI variables are protected in the

environment and new UEFI boot entries are forced to be at the end of the current

boot order.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using

the certificates in the Secure Boot Policy. Secure Boot is disabled by default.

Secure Boot

Policy

When Secure Boot policy is set to Standard, the BIOS uses the system

manufacturer’s key and certificates to authenticate pre-boot images. When Secure

Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.

Secure Boot policy is set to Standard by default.

Secure Boot

Policy Summary

Specifies the list of certificates and hashes that secure boot uses to authenticate

images.

Secure Boot Custom Policy Settings screen details

Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to

Custom.

To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu → System BIOS

→ System Security → Secure Boot Custom Policy Settings.

The Secure Boot Custom Policy Settings screen details are explained as follows:

Option Description

Platform Key Imports, exports, deletes, or restores the platform key (PK).

Key Exchange Key

Database

Enables you to import, export, delete, or restore entries in the Key Exchange Key

(KEK) Database.

Authorized

Signature

Database

Imports, exports, deletes, or restores entries in the Authorized Signature Database

(db).

Forbidden

Signature

Database

Imports, exports, deletes, or restores entries in the Forbidden Signature Database

(dbx).

Miscellaneous Settings details

The Miscellaneous Settings screen details are explained as follows:

Option Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Specifies the asset tag and enables you to modify it for security and tracking

purposes.

Keyboard

NumLock

Enables you to set whether the system boots with the NumLock enabled or

disabled. This option is set to On by default.

NOTE: This option does not apply to 84-key keyboards.

Option Description

F1/F2 Prompt on

Error

Enables or disables the F1/F2 prompt on error. This option is set to Enabled by

default. The F1/F2 prompt also includes keyboard errors.

Load Legacy

Video Option

ROM

Enables you to determine whether the system BIOS loads the legacy video (INT

10H) option ROM from the video controller. Selecting Enabled in the operating

system does not support UEFI video output standards. This field is available only for

UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode

is enabled.

In-System

Characterization

Enables or disables In-System Characterization. This option is set to Disabled by

default. The two other options are Enabled and Enabled - No Reboot.

NOTE: The default setting for In-System Characterization is subject to change

in future BIOS releases.

When enabled, In-System Characterization (ISC) executes during POST upon

detecting relevant change(s) in system configuration to optimize system power and

performance. ISC takes about 20 seconds to execute, and system reset is needed

for ISC results to be applied. The Enabled - No Reboot option executes ISC and

continues without applying ISC results until the next time system reset occurs. The

Enabled option executes ISC and forces an immediate system reset so that ISC

results can be applied. It takes the system longer to be ready due to the forced

system reset. When disabled, ISC does not execute.

About Boot Manager

Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup

and boot options without restarting the system.

Viewing Boot Manager

To enter Boot Manager:

1. Turn on, or restart your system.

2. Press F11 when you see the following message:

F11 = Boot Manager

If your operating system begins to load before you press F11, allow the system to complete the

booting, and then restart your system and try again.

Boot Manager main menu

Menu item Description

Continue Normal

Boot

The system attempts to boot to devices starting with the first item in the boot

order. If the boot attempt fails, the system continues with the next item in the boot

order until the boot is successful or no more boot options are found.

One-shot Boot

Enables you to access boot menu, where you can select a one-time boot device to

boot from.

Launch System

Setup

Enables you to access System Setup.

Menu item Description

Launch Lifecycle

Controller

Exits the Boot Manager and invokes the Dell Lifecycle Controller program.

System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI

shell.

About Dell Lifecycle Controller

Dell Lifecycle Controller enables you to perform tasks such as configuring BIOS and hardware settings,

deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles.

For more information about Dell Lifecycle Controller, see the documentation at Dell.com/idracmanuals.

Changing the boot order

You may have to change the boot order if you want to boot from a USB key or an optical drive. The

following instructions may vary if you have selected BIOS for Boot Mode.

1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the

device down or up in the order.

4. Click Exit, and then click Yes to save the settings on exit.

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating

system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you

have configured your system to boot to UEFI mode, it replaces the system BIOS.

1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

2. Select the boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating

system is not installed in the same boot mode.

3. After the system boots in the specified boot mode, proceed to install your operating system from

that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS

and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot

mode.

NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.

Creating a system or setup password

Prerequisites

• Ensure that the password jumper setting is enabled. The password jumper enables or disables the

system password and setup password features. For more information about the password jumper

settings, see System board jumper settings.

• Ensure that password status is unlocked in the System Security Settings screen. For more

information, see System Security Settings details.

NOTE: If the password jumper setting is disabled, the existing system password and setup password

are deleted and you need not provide the system password to boot the system.

Steps

1. To enter system setup, press F2 immediately after turning on or restarting the system.

2. On the System Setup Main Menu screen, click System BIOS → System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password field, type your system password, and then press Enter or Tab.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.

5. Reenter the system password, and click OK.

6. In the Setup Password field, type your system password, and then press Enter or Tab.

A message prompts you to reenter the setup password.

7. Reenter the setup password, and click OK.

8. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Using your system password to secure your system

If you have assigned a setup password, the system accepts your setup password as an alternate system

password.

Steps

1. Turn on or reboot your system.

2. Type the system password and press Enter.

Next steps

When Password Status is set to Locked, type the system password and press Enter when prompted at

reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to

reenter your password. You have three attempts to type the correct password. After the third

unsuccessful attempt, the system displays an error message that the system has stopped

functioning and must be turned off. Even after you turn off and restart the system, the error

message is displayed until the correct password is entered.

Deleting or changing system and setup password

Prerequisites

NOTE: You cannot delete or change an existing system or setup password if the Password Status is

set to Locked.

Steps

1. To enter System Setup, press F2 immediately after turning on or restarting your system.

2. On the System Setup Main Menu screen, click System BIOS → System Security.

3. On the System Security screen, ensure that Password Status is set to Unlocked.

4. In the System Password field, alter or delete the existing system password, and then press Enter or

Tab.

5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.

If you change the system and setup password, a message prompts you to reenter the new password.

If you delete the system and setup password, a message prompts you to confirm the deletion.

6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save

the changes.

Operating with a setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup

options.

If you do not type the correct password in three attempts, the system displays the following message:

Invalid Password! Number of unsuccessful password attempts: <x> System Halted!

Must power down.

Even after you turn off and restart the system, the error message is displayed until the correct password is

typed. The following options are exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you

can assign a system password. For more information, see the System Security Settings screen section.

• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the

system password from unauthorized changes.

Embedded system management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the

system’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can

function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Dell

Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,

and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/

idracmanuals.

iDRAC Settings utility

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You

can enable or disable various iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise

License upgrade.

For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide

at Dell.com/idracmanuals.

Entering the iDRAC Settings utility

1. Turn on or restart the managed system.

2. Press F2 during Power-on Self-test (POST).

3. On the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings screen is displayed.

Changing the thermal settings

The iDRAC settings utility enables you to select and customize the thermal control settings for your

system.

1. Click iDRAC Settings → Thermal.

2. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options:

• Default Thermal Profile Settings

• Maximum Performance (Performance Optimized)

• Minimum Power (Performance per Watt Optimized)

3. Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom

Minimum Fan Speed.

4. Click Back → Finish → Yes.

Installing and removing system

components

Safety instructions

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not

attempt to lift the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose

you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: Operating the system without the system cover can result in component damage.

NOTE: Dell recommends that you always use a static mat and static strap while working on

components inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be

populated always with either a component or with a blank.

Before working inside your system

1. Ensure that you follow the Safety instructions.

2. Turn off the system, including any attached peripherals.

3. Disconnect the system from the electrical outlet and disconnect the peripherals.

4. If applicable, remove the system from the rack. For more information, see the Rack Installation

placemat at Dell.com/poweredgemanuals.

5. If installed, remove the front bezel.

6. Remove the system cover.

Related Links

Removing the optional front bezel

Removing the system cover

After working inside your system

1. Install the system cover.

2. If applicable, install the front bezel.

3. If applicable, install the system into the rack. For more information, see the Rack Installation

placemat at Dell.com/poweredgemanuals.

4. Reconnect the peripherals and connect the system to the electrical outlet.

5. Turn on the system, including any attached peripherals.

Related Links

Installing the optional front bezel

Installing the system cover

Recommended tools

You need the following tools to perform the removal and installation procedures:

• Key to the system keylock

• Phillips #2 screwdriver

• Wrist strap

• Plastic scribe

Front bezel (optional)

The front bezel is attached to the front side of the server and prevents accidents while removing the hard

drive or when pressing the reset or power button. The front bezel can also be locked for additional

security.

Installing the optional front bezel

1. Locate and remove the bezel key.

NOTE: The bezel key is attached to the back of the bezel.

2. Hook the right end of the bezel onto the chassis.

3. Fit the free end of the bezel onto the system.

4. Lock the bezel.

Figure 9. Removing and installing the optional front bezel

1. release latch 2. keylock

3. front bezel

Removing the optional front bezel

1. Unlock the keylock at the left end of the bezel.

2. Lift the release latch next to the keylock.

3. Rotate the left end of the bezel away from the front panel.

4. Unhook the right end of the bezel and pull the bezel away from the system.

System cover

Removing the system cover

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Turn off the system, including any attached peripherals.

3. Disconnect the system from the electrical outlet and peripherals.

4. If installed, remove the front bezel.

Steps

1. Turn the latch release lock to the unlock position.

2. Lift the latch and rotate the latch toward the back of the system.

The system cover slides back, disengaging the tabs on the system cover from the slots on the

chassis.

3. Hold the cover on both sides, and lift the cover away from the system.

Figure 10. Removing and installing the system cover

1. latch release lock 2. latch

3. system cover

Next steps

Install the system cover.

Related Links

Removing the optional front bezel

Installing the system cover

Prerequisites

Ensure that you follow the Safety instructions.

Steps

1. Align the slots of the system cover with the tabs on the chassis.

2. Push the system cover latch down to move the system cover into the closed position.

The system cover slides forward and the tabs on the system cover engage with the slots on the

chassis. The system cover latch locks into place when the system cover engages with the slots on

the chassis.

3. Turn the cover latch release lock clockwise to the locked position.

Next steps

1. If removed, install the bezel.

2. Reconnect the system to the electrical outlet.

3. Turn on the system, including any attached peripherals.

Related Links

Installing the optional front bezel

Inside the system

Figure 11. Inside the system—four 3.5-inch or 2.5-inch hot-swappable hard drive systems

1. control panel module 2. hot-swappable hard drive (4)

3. intrusion switch 4. power supply unit

5. expansion card riser 6. memory module (A1, A2, A3, A4)

7. processor 8. system board

9. cooling fan (4) 10. hard drive backplane

11. optical drive

Figure 12. Inside the system—four 3.5-inch cabled hard drive systems

1. control panel module 2. cabled hard drive

3. intrusion switch 4. power supply unit

5. expansion card riser 6. memory module (A1, A2, A3, A4)

7. processor 8. system board

9. cooling fan (4) 10. optical drive

Figure 13. Inside the system—two 3.5-inch cabled hard drive systems

1. control panel module 2. cabled hard drive

3. intrusion switch 4. power supply unit

5. expansion card riser 6. memory module (A1, A2, A3, A4)

7. processor 8. system board

9. cooling fan blank 10. cooling fan (3)

11. optical drive

Intrusion switch

Removing the intrusion switch

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the plastic scribe ready.

Steps

1. Disconnect the intrusion switch cable from the connector on the system board.

2. Using the plastic scribe, slide the intrusion switch out of the intrusion switch slot.

Figure 14. Removing and installing the intrusion switch

1. intrusion switch 2. intrusion switch slot

3. intrusion switch cable 4. intrusion switch connector on the

system board

5. cable routing clip (2)

Next steps

1. Install the intrusion switch.

2. Follow the procedure listed in After working inside your system

Related Links

Installing the intrusion switch

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Slide the intrusion switch into the intrusion switch slot.

2. Route the intrusion switch cable through the cable routing clips.

3. Connect the intrusion switch cable to the connector on the system board.

Next steps

Follow the procedure listed in After working inside your system.

Cooling shroud

The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.

The airflow passes through all the critical parts of the system, where the vacuum pulls air across the

entire surface area of the heat sink, thus allowing increased cooling.

Removing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Never operate your system with the cooling shroud removed. The system may get

overheated quickly, resulting in shutdown of the system and loss of data.

Steps

Hold the cooling shroud and lift it away from the system.

Figure 15. Removing and installing the cooling shroud

1. cooling shroud 2. guide on the cooling shroud

3. guide pin on the chassis wall

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the optional front bezel

Installing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Align the guide on the cooling shroud with the guide pin on the chassis wall.

2. Lower the cooling shroud into the chassis until it is firmly seated.

When firmly seated, the memory socket numbers marked on the cooling shroud align with the

respective memory sockets.

Next steps

Follow the procedure listed in After working inside your system.

Related Links

Removing the optional front bezel

Installing the optional front bezel

System memory

Your system supports DDR4 ECC unbuffered DIMMs (RDIMMs).

NOTE: MT/s indicates memory module speed in Mega Transfers per second.

Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, or 1600 MT/s depending on the

following factors:

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration

Optimized)

• Maximum supported memory module frequency of the processors

The system contains four memory sockets — two sets of 2–sockets each. Each 2–socket set is organized

into one channel. In each 2-socket set, the first socket release lever is marked white and the second

socket release lever is marked black.

Figure 16. Memory socket locations on the system board

Memory channels are organized as follows:

Processor 1 channel 0: memory sockets A1 and A3

channel 1: memory sockets A2 and A4

The following table shows the memory populations and operating frequencies for the supported

configurations:

Table 11. Memory populations and operating frequencies for the supported configurations

Memory

module type Memory modules

populated per

channel

Operating frequency (in

MT/s) Maximum memory module ranks

per channel

1.2 V

ECC (RDIMM) 1 2133, 1866, 1600 Dual rank or single rank

2 2133, 1866, 1600 Dual rank or single rank

General memory module installation guidelines

Your system supports Flexible Memory Configuration, enabling the system to be configured and run in

any valid chipset architectural configuration. The following are the recommended guidelines for installing

memory modules:

• x4 and x8 DRAM-based DIMMs can be mixed.

• Up to two dual- or single-rank ECC UDIMMs can be populated per channel.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A4

are available.

• Populate all sockets with white release levers first, and then all the sockets with black release levers.

• When mixing memory modules with different capacities, populate the sockets with memory modules

with the highest capacity first. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB

DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release

levers.

• Memory modules of different capacities can be mixed provided other memory population rules are

followed (for example, 4 GB and 8 GB memory modules can be mixed).

• Mixing of more than two DIMM capacities in a system is not supported.

• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.

Sample memory configurations

The following table shows sample memory configurations for a single processor configuration.

NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively.

Table 12. Memory configurations—single processor

Populated

system

capacity (in

GB)

Memory

module size

(in GB)

Number of

memory

modules

Memory module rank,

organization, and

frequency

memory module slot population

4 4 1 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

8 4 2 1R, x8, 2133 MT/s, A1, A2

Populated

system

capacity (in

GB)

Memory

module size

(in GB)

Number of

memory

modules

Memory module rank,

organization, and

frequency

memory module slot population

1R, x8, 1866 MT/s

16 4 4 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4

8 2 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

32 8 4 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4

16 2 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

64 16 4 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4

Removing a memory module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

Steps

1. Locate the appropriate memory module socket.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of

the memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the

middle of the memory module or metallic contacts.

3. Lift the memory module away from the chassis.

Figure 17. Removing the memory module

1. memory module 2. memory module socket

3. memory module ejector (2)

Next steps

1. Install the memory module.

2. Install the cooling shroud.

Related Links

Removing the cooling shroud

Installing a memory module

Installing the cooling shroud

Installing a memory module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the

middle of the memory module or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory module socket during

installation, do not bend or flex the memory module; insert both ends of the memory module

simultaneously.

2. Align the edge connector of the memory module with the alignment key of the memory module

socket, and insert the memory module in the socket.

NOTE: The memory module socket has an alignment key that enables you to install the

memory module in the socket in only one orientation.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both

ends of the memory module evenly.

3. Press the memory module with your thumbs until the socket levers firmly click into place.

When the memory module is properly seated in the socket, the levers on the memory module socket

align with the levers on the other sockets that have memory modules installed.

Figure 18. Installing the memory module

1. memory module 2. alignment key

3. memory module socket ejector (2)

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. Press F2 to enter System Setup, and check the System Memory setting.

The System Memory Size indicates the installed memory.

4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed

properly. Ensure that the memory modules are firmly seated in their sockets.

5. Run the system memory test in the system diagnostics.

Related Links

Removing the cooling shroud

Installing the cooling shroud

Hard drives

Your system supports entry hard drives and enterprise class hard drives. Entry hard drives are designed for

5x8 operating environment with less workload rating to drives, and enterprise class drives are designed

for 24x7 operating environment. Selecting the correct drive class enables optimization of the critical

areas of quality, functionality, performance, and reliability for the target implementation.

NOTE: Do not mix enterprise class drives with entry hard drives.

Choosing the right drive type depends on the usage pattern. Improper use of entry hard drives (workload

rating that exceeds 55 TB/year) leads to significant risk and increases the failure rate of the drives.

For more information about these hard drives, see the 512e and 4Kn Disk Formats white paper and 4K

Sector HDD FAQ document at Dell.com/poweredgemanuals.

CAUTION: Before removing or installing a hot swappable hard drive, read the storage controller

card documentation to ensure that the host adapter is configured to support hot swappable hard

drive removal and installation.

CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so

can cause a hard drive failure.

Use only hard drives that have been tested and approved for use with the hard drive backplane.

When you format a hard drive, allow enough time for the formatting to be completed. Be aware that

high-capacity hard drives can take several hours to format.

Supported hard drive configurations

Depending on the configuration, your system supports one of the following:

Two hard drive

systems

Up to two 3.5-inch cabled hard drives

Four hard drive

systems

Up to four 3.5-inch hot swappable SATA hard drives, or SATA solid state drives

Up to four 3.5-inch cabled hard drives

Up to four 2.5-inch hot swappable hard drives with 3.5-inch hard drive adapters

NOTE: SAS/SATA hard drives cannot be mixed in a system.

The hot swappable hard drives connect to the system board through the hard drive backplane. Hot

swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.

Removing a 3.5-inch hot swappable hard drive carrier blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have drive carrier

blanks installed.

1. Follow the safety guidelines listed in Safety instructions section.

2. If installed, remove the front bezel.

Steps

Press the release button and slide the hard drive carrier blank out of the hard drive slot.

Figure 19. Removing and installing a 3.5-inch hot swappable hard drive carrier blank

1. hard drive carrier blank 2. release button

Next steps

If removed, install the front bezel.

Related Links

Removing the optional front bezel

Installing the optional front bezel

Installing a 3.5-inch hot swappable hard drive carrier blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Follow the safety guidelines listed in Safety instructions section.

2. If installed, remove the front bezel.

Steps

Insert the hard drive carrier blank into the hard drive slot, and push the hard drive carrier blank until

the release button clicks into place.

Next steps

If removed, install the front bezel.

Related Links

Removing the optional front bezel

Installing the optional front bezel

Removing a 3.5-inch cabled hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

NOTE: The empty cabled hard drive carrier can be used as a blank.

Steps

1. Disconnect the data and power cable from the hard drive.

2. Press the release tab on the hard drive carrier and slide the hard drive carrier out of the hard drive

slot.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard

drive carrier blanks installed.

3. Insert a hard drive blank in the empty hard drive slot.

Figure 20. Removing and installing a cabled hard drive carrier

1. hard drive 2. power/data cable

3. release tab 4. hard drive carrier

Next steps

1. If required, install a hard drive in the hard drive carrier and install the hard drive carrier into the hard

drive slot in the system.

2. If you are not replacing the hard drive immediately, insert a hard drive carrier in the empty hard drive

slot.

3. Follow the procedure listed in After working inside your system.

Related Links

Removing a cabled hard drive from a hard drive carrier

Installing a cabled hard drive into a hard drive carrier

Installing a 3.5-inch cabled hard drive carrier

Removing a cabled hard drive from a hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cabled hard drive carrier.

4. Keep the Phillips #2 screwdriver ready.

Steps

1. Remove the screws from the side of the cabled hard drive carrier.

2. Remove the hard drive from the hard drive carrier.

Figure 21. Removing a cabled hard drive from a cabled hard drive carrier

1. cabled hard drive 2. cabled hard drive carrier

3. screw (4)

Next steps

1. Install the cabled hard drive in the hard drive carrier.

2. Install the hard drive carrier into the slot.

3. Follow the procedure listed in After working inside your system.

Related Links

Installing a cabled hard drive into a hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the hard drive carrier.

4. Keep the Phillips #2 screwdriver ready.

Steps

1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the

back of the hard drive carrier.

2. Align the screw holes on the hard drive with the screw holes on the hard drive carrier.

When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.

3. Install the screws to secure the hard drive to the hard drive carrier.

Next steps

1. Install the cabled hard drive carrier.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing a 3.5-inch cabled hard drive carrier

Installing a 3.5-inch cabled hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Press the release tab on the hard drive carrier and slide the hard drive carrier out of the system.

2. Install the hard drive into the hard drive carrier.

3. Insert the hard drive carrier into the hard drive slot, and push the hard drive carrier until it clicks into

place.

4. Connect the power and data cable to the hard drive.

• If connecting to the integrated SATA controller (SATA hard drives only), connect the SATA data

cable to the SATA_A-D connector on the system board.

• If connecting to a SAS RAID controller card (SAS or SATA hard drives), connect the data cable to

the connector on the card.

Next steps

1. Follow the procedure listed in After working inside your system.

2. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

3. Enter System Setup and ensure that the controller of the hard drive is enabled.

4. Exit System Setup and reboot the system.

5. Install any software required for the hard drive operation as described in the documentation for the

hard drive.

Removing a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Follow the safety guidelines listed in Safety instructions section.

2. If installed, remove the front bezel.

3. Using the management software, prepare the hard drive for removal. For more information, see the

documentation for the storage controller.

If the hard drive is online, the green activity or fault indicator flashes when the hard drive is turned

off. You can remove the hard drive when the hard drive indicators turn off.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the

hard drive slots.

Steps

1. Press the release button to open the hard drive carrier release handle.

2. Slide the hard drive carrier out of the hard drive slot.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard

drive carrier blanks installed.

Figure 22. Removing and installing a hot swappable hard drive carrier

1. release button 2. hard drive carrier

3. hard drive carrier handle

Next steps

If you are not replacing the hard drive immediately, insert a hard drive carrier blank in the empty hard

drive slot, or install a hard drive carrier.

Related Links

Removing the optional front bezel

Installing a 3.5-inch hot swappable hard drive carrier blank

Installing a hot swappable hard drive carrier

Installing the optional front bezel

Removing a hard drive from a hard-drive carrier

Prerequisites

1. Keep the #2 Phillips screwdriver ready.

2. Remove the hard-drive carrier from the system.

Steps

1. Remove the screws from the slide rails on the hard-drive carrier.

2. Lift the hard drive out of the hard-drive carrier.

Figure 23. Removing and installing a hard drive into a hard-drive carrier

1. screw (4) 2. hard drive

3. hard-drive carrier

Related Links

Removing a hot swappable hard drive carrier

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Installing a hot swappable hard drive carrier

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the

hard drive slots.

1. Keep the Phillips #2 screwdriver ready.

2. Remove the hot swappable hard drive carrier.

Steps

1. Insert the hot swappable hard drive into the hard drive carrier with the connector end of the hard

drive toward the back.

2. Align the screw holes on the hard drive with the set of screw holes on the hard drive carrier.

When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.

3. Attach the screws to secure the hard drive to the hard drive carrier.

Next steps

Install the hard drive carrier into the system.

Related Links

Removing a hot swappable hard drive carrier

Installing a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: Use only hard drives that have been tested and approved for use with the hard drive

backplane.

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.

Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier

can damage the partially installed carrier's shield spring and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

CAUTION: When a replacement hot swappable hard drive is installed and the system is powered

on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement

hard drive is blank or contains data that you wish to have over-written. Any data on the

replacement hard drive is immediately lost after the hard drive is installed.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the

hard drive slots.

1. If installed, remove the hard drive carrier blank.

2. Install a hot swappable hard drive into the hot swappable hard drive carrier.

Steps

1. Press the release button on the front of the hot swappable hard drive carrier and open the hot

swappable hard drive carrier handle.

2. Insert the hot swappable hard drive carrier into the hard drive slot, and push the hot swappable hard

drive carrier until it comes in contact with the backplane.

3. Close the hot swappable hard drive carrier handle to lock the hot swappable hard drive carrier in

place.

Next steps

If removed, install the front bezel.

Related Links

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Installing the optional front bezel

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive

adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the screw holes on the 2.5-inch hot swappable hard drive with the screw holes on the 3.5-inch

hard drive adapter.

2. Install the screws to secure the 2.5-inch hot swappable hard drive to the 3.5-inch hard drive adapter.

Figure 24. Removing and installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive

adapter

1. 2.5-inch hot swappable hard drive 2. 3.5-inch hard drive adapter

3. screw (2)

Next steps

Install the 3.5-inch adapter into the 3.5-inch hot swappable hard drive carrier.

Related Links

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard

drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Install the 2.5-inch hot swappable hard drive into the 3.5-inch hard drive adapter.

Steps

1. Insert the 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier with the

connector end of the hard drive toward the back of the 3.5-inch hot swappable hard drive carrier.

2. Align the screw holes on the 3.5-inch hard drive adapter and the 3.5-inch hard drive with the holes

on the 3.5-inch hot swappable hard drive carrier.

3. Install the screws to secure the 3.5-inch hard drive adapter to the 3.5-inch hot swappable hard drive

carrier.

Figure 25. Removing and installing a 3.5-inch hard drive adapter into a 3.5-inch hot swappable hard

drive carrier

1. 3.5-inch hot swappable hard drive carrier 2. screw (5)

3. 3.5-inch hard drive adapter 4. 2.5-inch hot swappable hard drive

Next steps

Install the 3.5-inch hot swappable hard drive carrier into the system.

Related Links

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

Installing a hot swappable hard drive carrier

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard

drive carrier

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Remove the 3.5-inch hot swappable hard drive carrier from the system.

Steps

1. Remove the screws from the rails on the 3.5-inch hot swappable hard drive carrier.

2. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier.

Next steps

Remove the 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter.

Related Links

Removing a hot swappable hard drive carrier

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive

adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Follow the safety guidelines listed in Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Remove the 3.5-inch hard drive adapter from the 3.5-inch hot swappable hard drive carrier.

NOTE: A 2.5-inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is

then installed in the 3.5-inch hot swappable hard drive carrier.

Steps

1. Remove the screws from the side of the 3.5-inch hard drive adapter.

2. Remove the 2.5-inch hot swappable hard drive from the 3.5-inch hard drive adapter.

Related Links

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier

Hard drive cabling diagrams

Cabling four 3.5-inch hard drives

Figure 26. Cabling four 3.5-inch hard drives to the PERC card

1. hard drive/optical drive power connector on

the system board 2. SAS A connector

3. PERC card 4. system board

5. SATA/optical drive connector on the system

board 6. cable routing clip

7. optical drive 8. hard drive (4)

Figure 27. Cabling four 3.5-inch hard drives to the SATA connector on the system board

1. system board 2. SATA/optical drive connector on the system

board

3. mini-SAS connector on the system board for

SATA hard drives 4. cable routing clip

5. optical drive 6. hard drive (4)

7. hard drive/optical drive power connector on

the system board

Cabling two 3.5-inch hard drives

Figure 28. Cabling two 3.5-inch hard drives to the PERC card

1. hard drive/optical drive power connector on

the system board 2. SAS port A

3. PERC card 4. system board

5. SATA/optical drive connector on the system

board 6. cable routing clip

7. optical drive 8. hard drive (2)

Figure 29. Cabling two 3.5-inch hard drives to the SATA connector on the system board

1. system board 2. SATA/optical drive connector on the system

board

3. mini-SAS connector on the system board for

SATA hard drives 4. cable routing clip

5. optical drive 6. hard drive (2)

7. hard drive/optical drive power connector on

the system board

Optical drive (optional)

Optical drives retrieve and store data on optical discs such as compact disks(CD), digital versatile disks

(DVD), and Blu-ray discs (BD). Optical drives can be categorized into two basic types: optical disk readers

and optical disk writers.

Removing the optional optical drive

The procedure for removing an optical drive and optical drive blank is the same.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

NOTE: Observe the routing of the power and data cables inside the chassis as you remove them

from the system board and the optical drive. Route these cables in the same way when you replace

them to prevent them from being pinched or crimped.

Steps

1. Disconnect the power and data cables from the back of the optical drive.

2. If required, disconnect the power and data cables from the system board.

3. To release the optical drive, press and push the release tab toward the front of the system.

4. Slide the optical drive out of the system.

Figure 30. Removing and installing the optical drive

1. optical drive 2. data cable

3. power cable 4. release tab

Next steps

1. If you are not installing an optical drive immediately, install an optical drive blank.

NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

NOTE: The procedure to install an optical drive blank is similar to the procedure to install an

optical drive.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the optional optical drive

The procedure for installing an optical drive and optical drive blank is the same.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If installed, remove the optical drive blank by pressing the blue release tab at the back of the blank

and pushing the blank out of the system.

Steps

1. Align the optical drive with the optical drive slot on the front of the chassis.

2. Slide the optical drive into the slot until the latch snaps into place.

3. Connect the power and data cables to the back of the optical drive.

4. Route the power and data cables through the cable routing latch of the system.

5. Connect the power and data cables to the connectors on the system board.

Next steps

Follow the procedure listed in After working inside your system.

Cooling fans

Depending on your system configuration, your system can support up to four cooling fans.

NOTE: Hot swappable removal or installation of the fans is not supported.

NOTE: Each fan is listed in the management software of the system, referenced by the respective

fan number. If there is a problem with a particular fan, you can easily identify and replace the proper

fan by noting down the fan numbers provided on the cooling fans.

The following table shows the number of fans required for different system configurations:

NOTE: Ensure that you install a cooling fan blank in an empty cooling fan bracket.

Table 13. Number of fans based on system configuration

System configuration Number of fans

Systems with four 3.5-inch hot swappable or cabled hard drives and expansion

card

Systems with four 3.5-inch hot swappable or cabled hard drives and without

expansion card

Systems with two 2.5-inch cabled hard drives and expansion card 3

Systems with two 2.5-inch cabled hard drives and without expansion card 2

Removing the cooling fan blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The procedure for removing each cooling fan blank is identical.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Press the release tabs and push the cooling fan blank to disengage it from the cooling fan bracket.

2. Lift the cooling fan blank out of the cooling fan bracket.

Figure 31. Removing and installing a cooling fan blank

1. cooling fan blank (2) 2. release tab (2)

3. cooling fan bracket 4. tab

Next steps

1. Install the cooling fan.

2. Follow the procedure listed in After working inside your system.

Installing the cooling fan blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The procedure for removing each cooling fan blank is identical.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Lower the cooling fan blank into the cooling fan bracket.

2. Insert the tabs on the cooling fan blanks into the slots on the cooling fan bracket.

3. Press the cooling fan blank until it clicks into place.

Next steps

Follow the procedure listed in After working inside your system.

Removing a cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The procedure for removing each fan is identical.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Disconnect the power cable from the power connector on the system board by pressing the sides of

the power cable.

2. Lift the fan out of the cooling fan bracket.

Figure 32. Removing and installing a cooling fan

1. cooling fan 2. power cable connector

3. cooling fan bracket

Next steps

1. Install the cooling fan.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing a cooling fan

Installing the cooling shroud

Installing a cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The procedure for installing each fan is identical.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. If installed, remove the cooling fan blank.

Steps

1. Lower the fan into the cooling fan bracket.

2. Connect the power cable to the power cable connector on the system board.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing the cooling shroud

Internal USB memory key (optional)

The USB memory key installed inside your system can be used as a boot device, security key, or mass

storage device.

To boot from the USB memory key, configure the USB memory key with a boot image and then specify

the USB memory key in the boot sequence in System Setup.

The internal USB connector is located on the system board.

Related Links

System board jumpers and connectors

Replacing the optional internal USB memory key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the expansion card riser.

Steps

1. Locate the USB connector or USB key on the system board.

To locate the USB connector, see System board jumpers and connectors.

2. If installed, remove the USB key from the USB connector.

3. Insert the replacement USB key into the USB connector.

Figure 33. Replacing the internal USB key

1. USB memory key 2. USB memory key connector

Next steps

1. Install the expansion card riser.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and verify that the system detects the USB key.

Related Links

Removing the expansion card riser

Expansion cards and expansion card riser

An expansion card in the computer is an add-on card that can be inserted into an expansion slot on the

computer system board or riser card to add enhanced functionality to the system through the expansion

bus.

NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or

missing. It does not prevent your system from turning on and no BIOS POST message or F1/F2

pause is displayed.

Expansion card installation guidelines

Your system supports Generation 3 cards. The following table provides riser configurations.

Table 14. Expansion card slots available on the expansion card riser

PCIe slot on the

expansion card riser Height Length Link width Slot width

1 Half height Half length x4 x8

2 Full height Half length x8 x16

NOTE: The expansion cards are not hot swappable.

The following table is a guide for installing expansion cards to ensure proper cooling and mechanical fit.

The expansion cards with the highest priority must be installed first using the slot priority indicated. All

other expansion cards must be installed in card priority and slot priority order.

Table 15. Expansion card installation order

Card priority Card type Slot priority Maximum allowed

1 PowerEdge RAID

Controller (PERC)

H730 (full height)

2 1

2 PERC H730P (low

profile)

1 1

3 PERC H330 (full

height)

2 1

4 PERC H330 (low

profile)

1 1

5 PERC H830 (full

height)

2 1

6 PERC H830 (low

profile)

1 1

7 1 Gb NIC (full

height)

2 1

Card priority Card type Slot priority Maximum allowed

8 1 Gb NIC (low

profile)

1 1

9 1 Gb NIC

(Broadcom quad

port)

2 1

10 1 Gb NIC

(Broadcom low

profile)

1 1

11 1 Gb NIC (Intel dual

port)

2 1

12 1 Gb NIC (Intel dual

port, low profile)

1 1

13 1 Gb NIC

(Broadcom dual

port)

2 1

14 1 Gb NIC

(Broadcom dual

port, low profile)

1 1

15 12 Gb SAS (full

height)

2 1

16 12 Gb SAS (low

profile)

1 1

Removing the expansion card riser

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Disconnect the PERC card LED cable.

NOTE: This step is applicable only to the cabled hard drive systems.

Steps

1. Lift and rotate the expansion card riser latch to open it.

2. Holding the touch points, lift the expansion card riser from the riser connector on the system board.

Figure 34. Removing and installing the expansion card riser

1. expansion card riser 2. touch point (2)

3. expansion card latch 4. guide slot on the chassis

5. riser connector on the system board 6. guide pin on the system board

7. guide slot on the expansion card riser

Next steps

Install the expansion card riser.

Related Links

Removing an expansion card

Installing an expansion card

Installing the expansion card riser

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Install the expansion card into the expansion card riser.

Steps

1. Open the expansion card riser latch.

2. Align the following:

a. Guide on the expansion card riser with the guide pin on the system board.

b. Expansion card riser connector with the connector on the system board.

3. Lower the expansion card riser until the expansion card riser is firmly seated in the connector on the

system board.

4. Close the expansion card riser latch.

Next steps

1. If removed, connect the PERC card LED cable.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing an expansion card

Removing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Disconnect any cables connected to the expansion card or expansion card riser.

4. If installed, remove the expansion card riser.

Steps

1. Hold the expansion card by its edges and remove it from the expansion card riser connector.

2. If you are removing the card permanently, install a filler bracket in the empty expansion card slot and

close the expansion card latch.

NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal

Communications Commission (FCC) certification of the system. The brackets also keep dust

and dirt out of the system and aid in proper cooling and airflow inside the system.

Figure 35. Removing and installing the expansion card from the expansion card riser

1. touch point (2) 2. expansion card riser connector

3. expansion card riser 4. expansion card

Figure 36. Removing and installing the expansion card from the expansion card riser

1. PERC card 2. expansion card connector on the riser

3. touch point (2) 4. expansion card riser

5. LED connector on the system board 6. LED cable

7. LED connector on the PERC card

Next steps

1. Install the expansion card.

2. Install the expansion card riser

3. Follow the procedure listed in After working inside your system.

Related Links

Removing the expansion card riser

Installing an expansion card

Installing the expansion card riser

Installing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the expansion card riser.

Steps

1. Locate the expansion card connector on the riser.

2. Holding the expansion card by its edges, position the card so that the card connector aligns with the

connector on the expansion card riser.

3. Align the expansion card bracket with the hooks on the chassis.

4. Insert the card connector into the expansion card riser connector until the card is firmly seated.

NOTE: Ensure that the expansion card is properly seated along the chassis, so that expansion

card latch can be closed.

5. If required, connect the cables to the expansion card.

Next steps

1. Install the expansion card riser.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the expansion card riser

Installing the expansion card riser

iDRAC port card (optional)

The iDRAC ports card consists of a SD vFlash card slot and an iDRAC port. The iDRAC ports card is used

for advanced management of the system. An SD vFlash card is a Secure Digital (SD) card that plugs into

the SD vFlash card slot in the system. It provides persistent on-demand local storage and a custom

deployment environment that allows automation of server configuration, scripts, and imaging. It emulates

USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at

dell.com/esmmanuals.

The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features

a dedicated NIC port and is used for remote, advanced management of the system through the network.

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port

card. It provides persistent on-demand local storage and a custom deployment environment that enables

automation of server configuration, scripts, and imaging. It emulates a USB device. For more information,

see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Replacing an optional SD vFlash card

1. Locate the SD vFlash card slot at the back of the chassis.

2. To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash

card from the SD vFlash card slot.

Figure 37. Removing and installing the SD vFlash card

1. SD vFlash card 2. SD vFlash card slot

3. Install a replacement SD vFlash card by inserting the contact-pin end of the SD vFlash card into the

SD vFlash card slot on the module.

NOTE: The slot is keyed to ensure correct insertion of the SD vFlash card.

4. Press the SD vFlash card inward to lock it into the SD vFlash card slot.

Removing the optional iDRAC port card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

4. If connected, disconnect the network cable from the iDRAC port card.

5. Remove the cooling shroud.

Steps

1. Loosen the screw securing the iDRAC port card holder to the system board.

2. Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board,

and remove the card from the chassis.

Figure 38. Removing and installing the iDRAC port card

1. screw 2. iDRAC port

3. iDRAC port card board 4. SD vFlash media card slot

5. tabs on the iDRAC port 6. slots on the chassis

7. iDRAC port card connector 8. iDRAC port card holder

Next steps

1. Install the iDRAC port card.

2. If disconnected, reconnect the network cable.

3. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing the optional iDRAC port card

Installing the cooling shroud

Installing the optional iDRAC port card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

4. Remove the cooling shroud.

Steps

1. Align and insert the tabs on the iDRAC port card into the slots on the chassis.

2. Insert the iDRAC port card into the connector on the system board.

3. Tighten the screw that secures the iDRAC port card holder to the system board.

Next steps

1. Install the cooling shroud.

2. If disconnected, reconnect the network cable.

3. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing the cooling shroud

Heat sink and processor

Removing the heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

WARNING: The heat sink and processor are too hot to touch for some time after the system has

been powered down. Allow the heat sink and processor to cool down before handling them.

Steps

1. Loosen one of the screws that secure the heat sink to the system board.

Allow some time (around 30 seconds) for the heat sink to loosen from the processor.

2. Loosen the screw that is diagonally opposite the screw you first removed.

3. Repeat the procedure for the remaining two screws.

4. Lift the heat sink away from the system.

Figure 39. Removing and installing a heat sink

1. captive screw (4) 2. heat sink

3. processor socket 4. slot (4)

Next steps

1. If you are removing only a faulty heat sink, install the replacement heat sink, if not, remove the

processor.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing the heat sink

Installing the processor

Installing the cooling shroud

Removing the processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. If you are upgrading your system, download the latest system BIOS version from Dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

4. Follow the procedure listed in Before working inside your system.

5. Remove the cooling shroud.

6. Remove the heat sink.

WARNING: The processor will be hot to touch for some time after the system has been powered

down. Allow the processor to cool before removing it.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release

lever can spring up suddenly if not firmly held.

Steps

1. Release the socket lever by pushing the lever down and out from under the tab on the processor

shield.

2. Lift the lever upward until the processor shield lifts.

CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful

not to bend the pins in the processor socket when removing the processor out of the socket.

3. Lift the processor out of the socket.

NOTE: After removing the processor, place it in an antistatic container for reuse, return, or

temporary storage. Do not touch the bottom of the processor to avoid damage to the

processor contacts. Touch only the side edges of the processor.

Figure 40. Opening and closing the processor shield

1. processor shield 2. tab on the processor shield

3. socket lever

Figure 41. Removing and installing a processor

1. pin-1 indicator of processor 2. processor

3. slot (2) 4. processor shield

5. socket lever 6. socket keys (2)

7. socket

Next steps

1. Replace the processor.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Removing the heat sink

Installing the processor

Installing the heat sink

Installing the cooling shroud

Installing the processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

Steps

1. Unpack the new processor.

If the processor has previously been used in a system, remove any remaining thermal grease from

the processor by using a lint free cloth.

2. Locate the processor socket.

CAUTION: While removing or reinstalling the processor, wipe your hands of any

contaminants. Contaminants on the processor contacts such as thermal grease or oil can

damage the processor.

3. Align the processor with the socket keys.

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

CAUTION: Positioning the processor incorrectly can permanently damage the system board

or the processor. Be careful not to bend the pins in the socket.

4. Align the pin-1 indicator of the processor with the triangle on the socket.

5. Place the processor on the socket such that the slots on the processor align with the socket keys.

6. Close the processor shield by sliding it under the retention screw.

7. Lower the socket lever and push it under the tab to lock it.

Next steps

NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary

to maintain proper thermal conditions.

1. Install the heat sink.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and check that the processor information matches

the new system configuration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related Links

Removing the cooling shroud

Installing the heat sink

Installing the cooling shroud

Installing the heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

5. Install the processor.

Steps

1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean

lint free cloth.

2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on

the top of the processor as shown in the following figure.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact

with and contaminating the processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe

after you use it.

Figure 42. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal grease syringe

3. Place the heat sink onto the processor.

NOTE: Ensure that the arrow on the heat sink is facing the back of the chassis.

4. Tighten one of the four screws to secure the heat sink to the system board.

5. Tighten the screw diagonally opposite to the first screw you tightened.

NOTE: Do not overtighten the heat sink retention screws when installing the heat sink. To

prevent overtightening, tighten the retention screw until resistance is felt. The screw tension

must not be more than 6 in-lb (6.9 kg-cm).

6. Repeat the procedure for the remaining two screws.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and check that the processor information matches

the new system configuration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related Links

Removing the cooling shroud

Installing the processor

Installing the cooling shroud

Power supply unit

Your system supports a 250 W AC non-redundant power supply unit (PSU)

Removing a cabled power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Disconnect the power cables from the power supply unit (PSU) to the system board, hard drives, and

optical drive.

Steps

Remove the screw securing the PSU to the chassis, slide the PSU toward the front of the chassis and

lift it out of the chassis.

Figure 43. Removing and installing a cabled power supply unit

1. screw 2. PSU

3. P2 cable connector 4. P1 cable connector

5. standoff 6. P3 cable connector

Next steps

1. Install the cabled PSU.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing a cabled power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Slide the power supply unit (PSU) into the PSU slot.

2. Align the screw hole on the PSU with the standoff on the chassis.

3. Tighten the screw to secure the PSU to the chassis.

4. Connect all the power cables to the system board, hard drives, and optical drive.

Next steps

Follow the procedure listed in After working inside your system.

System battery

The system board battery is used for low-level system functions like powering the real-time clock and

storing the computer’s BIOS settings.

Replacing the system battery

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the expansion card riser.

4. Keep the plastic scribe ready.

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. For more

information, see the safety information that shipped with your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

Steps

1. Locate the battery socket. For more information, see System board jumpers and connectors.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector

while installing or removing a battery.

2. Use a plastic scribe to pry out the system battery as shown in the following illustration:

Figure 44. Removing the system battery

1. plastic scribe 2. positive side of the battery connector

3. securing tabs

3. Install a new system battery by holding the battery with the "+" sign facing up and slide it under the

securing tabs.

4. Press the battery into the connector until it snaps into place.

Figure 45. Installing the system battery

1. positive side of the battery connector 2. battery connector

Next steps

1. Install the expansion card riser.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and ensure that the battery is operating properly.

4. Enter the correct time and date in the System Setup Time and Date fields.

5. Exit System Setup.

Related Links

Removing the expansion card riser

Installing the expansion card riser

Hard drive backplane

Systems with four 3.5-inch hot swappable SAS or SATA hard drives support a hard drive backplane.

Removing the hard drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives

from the system before removing the backplane.

CAUTION: You must note the number of each hard drive and temporarily label them before

removal so that you can replace them in the same locations.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove all the hard drives.

4. Disconnect the SAS/SATA data, signal, and power cable(s) from the backplane.

Steps

Press the release tabs and lift the hard drive backplane out of the chassis.

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Figure 46. Removing and Installing the four 3.5-inch hot swappable SAS/SATA hard drive backplane

1. guide (2) 2. hard drive backplane

3. release tab (2) 4. backplane power cable

5. backplane signal cable 6. SAS_A connector on the backplane

7. hard drive connector (4)

101

Figure 47. Cabling diagram—Four 3.5-inch hot swappable SAS/SATA hard drive backplane

1. power supply unit 2. signal connector on the system board

3. hard drive/optical drive power connector

on the system board 4. system board

5. SATA/optical drive connector on the

system board 6. mini-SAS connector for SATA hard

drives

7. cable routing clip 8. optical drive

9. SATA connector on the hard drive

backplane 10. hard drive backplane

11. signal connector on the hard drive

backplane 12. power connector on the hard drive

backplane

Next steps

1. Install the hard drive backplane.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing a hot swappable hard drive carrier

Installing the hard drive backplane

102

Installing the hard drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: To prevent damage to the control panel flex cable, do not to bend the control panel

flex cable after it is inserted into the connector.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Align the slots on the backplane release tabs with the guide pins on the chassis.

2. Slide the hard drive backplane into the chassis until the release tabs snap into place.

3. Connect the SAS/SATA data, signal, and power cable(s) to the backplane.

Next steps

1. Install the hard drives in their original locations.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing a hot swappable hard drive carrier

Control panel assembly

Removing the LCD control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Disconnect the cables from the control panel board.

CAUTION: Do not use excessive force when removing the control panel as it can damage the

connectors.

2. Hold the top edge of the LCD control panel at the corners and pull upward until the LCD control

panel tabs are released.

3. Pull the control panel away from the chassis.

103

4. Remove the screws securing the LCD control panel board.

5. Lift the LCD control panel board away from the chassis.

Figure 48. Removing and installing the LCD control panel—four 3.5-inch hot swappable hard drive

chassis

1. LCD control panel 2. notches (6)

3. display module cable retention clip 4. display module cable

5. tabs on the LCD control panel (6)

104

Figure 49. Removing and installing the LCD control panel board—four hard drive chassis

1. screw (2) 2. control panel connector cable

3. display module cable 4. control panel board

5. USB connector cable 6. standoff on the chassis (2)

Next steps

1. Install the LCD control panel assembly.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the LCD control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the tabs on the control panel with the notches on the chassis.

2. Route the LCD cable through the cable retention clip.

105

3. Push the control panel toward the chassis until it snaps into place.

Next steps

Follow the procedure listed in After working inside your system.

Removing the LED control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Disconnect the cables connected to the control panel module.

CAUTION: Do not use excessive force when removing the control panel as it can damage the

connectors.

Steps

1. For cabled hard drive chassis, perform the following steps:

a. Remove the screw(s) that secure the LED panel to the chassis.

b. Remove the LED panel.

2. Remove the screws that secure the control panel board to the chassis.

3. Lift the control panel board away from the chassis.

Figure 50. Removing and installing the LED module—four cabled hard drive chassis

1. LED module 2. screw (2)

106

3. slot on the chassis

Figure 51. Removing and installing the LED control panel board—four cabled hard drive chassis

1. screw (2) 2. control panel connector cable

3. control panel board 4. USB connector cable

5. standoff on the chassis (2)

Next steps

1. Install the LED control panel assembly.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the LED control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. For cabled hard drive systems, perform the following steps:

107

a. Insert the LED panel into the slot in the chassis.

b. Secure the LED panel with the screws.

2. Insert the control panel board into the slot in the chassis and align the two screw holes on the

control panel board with the corresponding holes on the chassis.

3. Secure the control panel board with the screws.

4. Connect all the cables to the control panel board.

Next steps

Follow the procedure listed in After working inside your system.

System board

Removing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may

be prompted to create a recovery key during program or System Setup. Be sure to create and

safely store this recovery key. If you replace this system board, you must supply the recovery key

when you restart your system or program before you can access the encrypted data on your hard

drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the

TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it

cannot be re-installed or installed on another system board.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the following components:

a. cooling shroud

b. memory modules

c. cooling fan cables

d. expansion cards

e. expansion card riser

f. heat sink and processor

g. iDRAC port card, if installed

Steps

1. Disconnect all cables from the system board.

108

CAUTION: Take care not to damage the system identification button while removing the

system board from the chassis.

2. Remove the screws on the system board, and slide the system board toward the front of the chassis.

3. Hold the system board by the touch points and lift it out of the chassis.

CAUTION: To prevent damage to the system board, do not lift the system board by holding a

memory module, processor, or other components; hold the system board by its edges only.

Figure 52. Removing and installing the screws on the system board

1. screw (8)

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Figure 53. Removing and installing the system board

1. touch point (2) 2. system board

Next steps

1. Install the system board.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Removing a memory module

Removing the expansion card riser

Removing the optional iDRAC port card

Removing the heat sink

Removing the processor

Installing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

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CAUTION: Do not lift the system board by holding a memory module, processor, or other

components.

CAUTION: Take care not to damage the system identification button while placing the system

board into the chassis.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Hold the system board by its edges, and orient it toward the back of the chassis.

2. Lower the system board into the chassis until the connectors at the back of the system board align

with the slots on the back of the chassis.

3. Tighten the screws that secure the system board to the chassis.

Next steps

1. If required, install the Trusted Platform Module (TPM). See, Installing the Trusted Platform Module.

2. Reinstall the following components:

a. expansion card riser

b. memory modules

c. heat sink and processor

d. cooling shroud

e. iDRAC port card, if removed

3. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed through the cable routing latch.

4. Follow the procedure listed in After working inside your system.

5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell

Remote Access Controller User’s Guide, at Dell.com/idracmanuals.

NOTE: If you are using Easy Restore, you do not have to import an existing iDRAC Enterprise

license.

6. Ensure that you perform the following steps:

a. Use the Easy Restore feature to restore the service tag. See Restoring the Service Tag by using

the Easy Restore feature.

b. If the service tag is not backed up in the backup flash device, enter the system service tag

manually. See Entering the system Service Tag by using System Setup.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM). See Initializing the TPM for BitLocker users or

Initializing the TPM for TXT users.

Related Links

Installing the processor

Installing the heat sink

Installing the optional iDRAC port card

Installing the expansion card riser

Installing a memory module

Installing the cooling shroud

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Restoring the Service Tag by using the Easy Restore feature

The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,

and the system configuration data after replacing the system board. All data is automatically backed up in

a backup flash device. If BIOS detects a new system board and the Service Tag in the backup flash device,

BIOS prompts the user to restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS

displays the Service Tag, the status of the license, and the UEFI Diagnostics version.

2. Perform one of the following steps:

• Press Y to restore the Service Tag, license, and diagnostics information.

• Press N to navigate to the Dell Lifecycle Controller based restore options.

• Press F10 to restore data from a previously created Hardware Server Profile.

After the restore process is complete, BIOS prompts to restore the system configuration data.

3. Perform one of the following steps:

• Press Y to restore the system configuration data.

• Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

Entering the system Service Tag by using System Setup

If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.

1. Turn on the system.

2. Press F2 to enter System Setup.

3. Click Service Tag Settings.

4. Enter the Service Tag.

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you

enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license.

For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/

idracmanuals.

Trusted Platform Module

Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by

integrating cryptographic keys into devices. A software can use a Trusted Platform Module to

authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is

produced, it can perform the platform authentication.

CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.

After the TPM is installed, it is cryptographically bound to that specific system board. Any attempt

to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or

installed on another system board.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

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Installing the Trusted Platform Module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the Trusted Platform Module (TPM) connector on the system board.

NOTE: To locate the TPM connector on the system board, see the System board connectors

section.

2. Align the edge connectors on the TPM with the slot on the TPM connector.

3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system

board.

4. Press the plastic bolt until the bolt snaps into place.

Figure 54. Installing the TPM

1. TPM 2. TPM connector

3. slot on the TPM connector 4. plastic bolt

5. slot on the system board

Next steps

1. Install the system board.

2. Follow the procedure listed in the After working inside your system section.

Related Links

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Installing the system board

Initializing the TPM for BitLocker users

Initialize the TPM.

For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/

cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Initializing the TPM for TXT users

1. While booting your system, press F2 to enter System Setup.

2. On the System Setup Main Menu screen, click System BIOS → System Security Settings.

3. From the TPM Security option, select On with Pre-boot Measurements.

4. From the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

7. Enter System Setup again.

8. On the System Setup Main Menu screen, click System BIOS → System Security Settings.

9. From the Intel TXT option, select On.

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Troubleshooting your system

Safety first—for you and your system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot

Manager, the system stops responding. To avoid this issue, you must boot to the same boot mode in

which you installed the operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Before troubleshooting any external devices, ensure that all external cables are securely attached to the

external connectors on your system before troubleshooting any external devices.

Troubleshooting the video subsystem

Prerequisites

NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User

Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled.

Steps

1. Check the cable connections (power and display) to the monitor.

2. Check the video interface cabling from the system to the monitor.

3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

Next steps

If the tests fail, see the Getting help section.

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Troubleshooting a USB device

Prerequisites

NOTE: Follow steps 1 to 5 to troubleshoot a USB keyboard or mouse. For other USB devices, go to

step 6.

Steps

1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.

2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning

USB ports are enabled.

4. In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or

Standard OS Use.

5. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard

or mouse.

If the problem is not resolved, proceed to step 6 to troubleshoot other USB devices attached to the

system.

6. Turn off all attached USB devices, and disconnect them from the system.

7. Restart the system.

8. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the

Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or

disable the USB options.

9. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the

BIOS to the default settings. See the System board jumper setting section

10. In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic

or Standard OS Use.

11. Reconnect and turn on each USB device one at a time.

12. If a USB device causes the same problem, turn off the device, replace the USB cable with a known

good cable, and turn on the device.

Next steps

If all troubleshooting fails, see the Getting help section.

Troubleshooting a serial I/O device

Steps

1. Turn off the system and any peripheral devices connected to the serial port.

2. Swap the serial interface cable with a known working cable, and turn on the system and the serial

device.

If the problem is resolved, replace the interface cable with a known working cable.

3. Turn off the system and the serial device, and swap the serial device with a compatible device.

4. Turn on the system and the serial device.

Next steps

If the problem persists, see the Getting help section.

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Troubleshooting a NIC

Steps

1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section

for the available diagnostic tests.

2. Restart the system and check for any system messages pertaining to the NIC controller.

3. Check the appropriate indicator on the NIC connector:

• If the link indicator does not glow, the cable connected might be disengaged.

• If the activity indicator does not glow, the network driver files might be damaged or missing.

Install or replace the drivers as necessary. For more information, see the NIC documentation.

• If the problem persists, use another connector on the switch or hub.

4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,

see the NIC documentation.

5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.

6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission

speed and duplex. For more information, see the documentation for each network device.

7. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a wet system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Remove the following components (if installed) from the system:

• power supply unit(s)

• optical drive

• hard drives

• hard drive backplane

• USB memory key

• hard drive tray

• cooling shroud

• expansion card risers (if installed)

• expansion cards

• cooling fan assembly (if installed)

• cooling fans

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• memory modules

• processor(s) and heat sink(s)

• system board

4. Let the system dry thoroughly for at least 24 hours.

5. Reinstall the components you removed in step 3 except the expansion cards.

6. Install the system cover.

7. Turn on the system and attached peripherals.

If the problem persists, see the Getting help section.

8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you

removed.

9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps

If the tests fail, see the Getting help section.

Troubleshooting a damaged system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Ensure that the following components are properly installed:

• cooling shroud

• expansion card risers (if installed)

• expansion cards

• power supply unit(s)

• cooling fan assembly (if installed)

• cooling fans

• processor(s) and heat sink(s)

• memory modules

• hard drive carriers/cage

• hard drive backplane

4. Ensure that all cables are properly connected.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps

If the problem persists, see the Getting help section.

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Troubleshooting the system battery

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may

lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems

to operate normally except for the time set in System Setup, the problem may be caused by a

software, rather than by a defective battery.

Steps

1. Re-enter the time and date in System Setup.

2. Turn off the system, and disconnect it from the electrical outlet for at least an hour.

3. Reconnect the system to the electrical outlet, and turn on the system.

4. Enter System Setup.

If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for

system battery messages.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting power supply units

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Troubleshooting power source problems

1. Press the power button to ensure that your system is turned on. If the power indicator does not glow

when the power button is pressed, press the power button firmly.

2. Plug in another working power supply unit to ensure that the system board is not faulty.

3. Ensure that no loose connections exist.

For example, loose power cables.

4. Ensure that the power source meets applicable standards.

5. Ensure that there are no short circuits.

6. Have a qualified electrician check the line voltage to ensure that it meets the needed specifications.

Power supply unit problems

1. Ensure that no loose connections exist.

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For example, loose power cables.

2. Ensure that the power supply handle or LED indicates that the power supply is working properly.

For more information about power supply indicators, see the Power indicator codes section.

3. If you have recently upgraded your system, ensure that the power supply unit (PSU) has enough

power to support the new system.

4. If you have a redundant power supply configuration, ensure that both the PSUs are of the same type

and wattage.

You may have to upgrade to a higher wattage PSU.

5. Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back.

6. Reseat the PSU.

NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and

determine if it is working properly.

If the problem persists, see the Getting help section.

Troubleshooting cooling problems

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Ensure that the following conditions exist:

• System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not

removed.

• Ambient temperature is not higher than the system specific ambient temperature.

• External airflow is not obstructed.

• A cooling fan is not removed or has not failed.

• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC web GUI:

1. Click Hardware → Fans → Setup.

2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan

speed to a custom value.

From F2 System Setup:

1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum

fan speed.

From RACADM commands:

1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.

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Troubleshooting cooling fans

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The fan number is referenced by the systems management software. In the event of a

problem with a particular fan, you can easily identify and replace it by noting down the fan numbers

on the cooling fan assembly.

1. Follow the safety guidelines listed in safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Remove the system cover.

2. Reseat the fan or the fan's power cable.

3. Install the system cover.

4. Restart the system.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting system memory

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. If the system is operational, run the appropriate system diagnostic test. See the Using system

diagnostics section for the available diagnostic tests.

If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.

2. If the system is not operational, turn off the system and attached peripherals, and unplug the system

from the power source. Wait at least for 10 seconds, and then reconnect the system to the power

source.

3. Turn on the system and attached peripherals, and note the messages on the screen.

If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4. Enter System Setup, and check the system memory setting. Make any changes to the memory

settings, if needed.

If the memory settings match the installed memory but the problem still persists, go to step 12.

5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6. Remove the system cover.

7. Check the memory channels and ensure that they are populated correctly.

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NOTE: See the system event log or system messages for the location of the failed memory

module. Reinstall the memory device.

8. Reseat the memory modules in their sockets.

9. Install the system cover.

10. Enter System Setup and check the system memory setting.

If the problem is not resolved, proceed with step 11.

11. Remove the system cover.

12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace

the module with a known working memory module.

13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first

DIMM socket with a module of the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM

type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to

resolve the problem.

14. Install the system cover.

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the

front of the system.

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Locate the USB key and reseat it.

5. Install the system cover.

6. Turn on the system and attached peripherals, and check if the USB key is functioning.

7. If the problem is not resolved, repeat step 2 and step 3.

8. Insert a known working USB key.

9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

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Troubleshooting an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch

is turned on, the SD card is not writable.

Steps

1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.

2. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

3. Remove the system cover.

NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the

system. On the next restart, the system displays a message indicating the failure. If redundancy

is enabled at the time of SD card failure, a critical alert will be logged and chassis health will

degrade.

4. Replace the failed SD card with a new SD card.

5. Install the system cover.

6. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy

modes are set to the needed modes.

Verify that the correct SD slot is set as Primary SD Card.

8. Check if the SD card is functioning properly.

9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the

system prompts you to perform a rebuild.

NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.

Troubleshooting an optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Try using a different CD or DVD.

2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and

the drive's SATA port are enabled.

3. Run the appropriate diagnostic test.

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4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5. If installed, remove the bezel.

6. Remove the system cover.

7. Ensure that the interface cable is securely connected to the optical drive and to the controller.

8. Ensure that a power cable is properly connected to the drive.

9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a hard drive

Prerequisites

CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you

proceed, back up all files on the hard drive.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the

following steps:

a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and

then run the Hardware Configuration wizard to check the RAID configuration.

See the Dell Lifecycle Controller documentation or online help for information about RAID

configuration.

b. Ensure that the hard drives are configured correctly for the RAID array.

c. Take the hard drive offline and reseat the drive.

d. Exit the configuration utility and allow the system to boot to the operating system.

3. Ensure that the needed device drivers for your controller card are installed and are configured

correctly. See the operating system documentation for more information.

4. Restart the system and enter the System Setup.

5. Verify that the controller is enabled and the drives are displayed in the System Setup.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a storage controller

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

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NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating

system and the controller.

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Verify that the installed expansion cards are compliant with the expansion card installation

guidelines.

5. Ensure that each expansion card is firmly seated in its connector.

6. Install the system cover.

7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

9. Remove the system cover.

10. Remove all expansion cards installed in the system.

11. Install the system cover.

12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the

Getting help section.

14. For each expansion card you removed in step 10, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. See the Using system diagnostics section.

If the problem persists, see the Getting help section.

Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: When troubleshooting an expansion card, you also have to see the documentation for your

operating system and the expansion card.

Steps

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that each expansion card is firmly seated in its connector.

5. Install the system cover.

6. Turn on the system and attached peripherals.

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7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

8. Remove the system cover.

9. Remove all expansion cards installed in the system.

10. Install the system cover.

11. Run the appropriate diagnostic test. See the Using system diagnostics section.

If the tests fail, see the Getting help section.

12. For each expansion card you removed in step 8, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. See the Using system diagnostics section.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Run the appropriate diagnostics test. See the Using system diagnostics section.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that the processor and heat sink are properly installed.

5. Install the system cover.

6. Run the appropriate diagnostic test. See the Using system diagnostics section.

7. If the problem persists, see the Getting help section.

System messages

For a list of event and error messages generated by the system firmware and agents that monitor system

components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals

> OpenManage software.

Warning messages

A warning message alerts you to a possible problem and prompts you to respond before the system

continues a task. For example, before you format a hard drive, a message warns you that you may lose all

data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing

y (yes) or n (no).

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NOTE: Warning messages are generated by either the application or the operating system. For more

information, see the documentation that accompanied the operating system or application.

Diagnostic messages

The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more

information about system diagnostics, see the Using System Diagnostics section.

Alert messages

The systems management software generates alert messages for your system. Alert messages include

information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For

more information, see the systems management software documentation.

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Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for

technical assistance. The purpose of running system diagnostics is to test your system hardware without

requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service

and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System

Assessment (ePSA) diagnostics.

The Embedded System Diagnostics provides a set of options for particular device groups or devices

allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed

device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the Embedded System Diagnostics

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Running the Embedded System Diagnostics from Boot Manager

Prerequisites

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Steps

1. When the system is booting, press F11.

2. Use the up arrow and down arrow keys to select System Utilities → Launch Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

Running the Embedded System Diagnostics from the Dell Lifecycle

Controller

1. As the system boots, press F11.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

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The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

System diagnostics controls

Menu Description

Configuration Displays the configuration and status of all detected devices.

Results Displays the results of all tests that are executed.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is

displayed if at least one event description is recorded.

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Jumpers and connectors

System board jumpers and connectors

Figure 55. System board jumpers and connectors

Table 16. System board jumpers and connectors

Item Connector Description

1 PCIE_G3_X8 PCIe card connector 2

2 INT_USB_3.0 Internal USB connector 3.0

3 CPU1 Processor socket

4 J_AMEA1 iDRAC port card connector

5 A3, A1, A4, A2 Memory module socket

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Item Connector Description

6 PWR_CONN2 4–pin power connector 2

7 J_MINISAS1 Chipset SAS connector

8 J_SATA_CD Optical drive SATA connector

9 SYS_PWR 8-pin power connector

10 PWR_EVENT Power supply unit connector

11 PWD_EN Password jumpers

12 FAN4 Cooling fan connector

13 FAN3 Cooling fan connector

14 NVRAM CLR NVRAM password jumper

15 FAN2 Cooling fan connector

16 J_TPM1 Trusted platform module connector

17 R_INTRUSION Intrusion switch connector

18 BP_SIG Backplane signal connector

19 SAS_LED PERC LED connector

20 HDD/ODD_PWR Hard drive/optical disk drive power

connector

21 FP_USB Front panel USB connector

22 FAN1 Cooling fan connector

23 CTRL_PNL Control panel interface connector

24 BATTERY Battery connector

System board jumper settings

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

For information about resetting the password jumper to disable a password, see Disabling a forgotten

password.

Table 17. System Board Jumper settings

Jumper Setting Description

PWRD_EN

(default)

The password feature is enabled (pins 1–2).

The password feature is disabled (pins 2–3).

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Jumper Setting Description

NVRAM_CLR

(default)

The configuration settings are retained at system boot

(pins 2–3).

The configuration settings are cleared at the next

system boot. (pins 1–2).

Disabling a forgotten password

The system's software security features include a system password and a setup password. The password

jumper enables these password features or disables them and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

2. Remove the system cover.

3. Move the jumper on the system board jumper from pins 2 and 3 to pins 1 and 2.

4. Install the system cover.

The existing passwords are not disabled (erased) until the system boots with the jumper on pins 1 and

2. However, before you assign a new system and/or setup password, you must move the jumper

back to pins 2 and 3.

NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the

system disables the new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

6. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

7. Remove the system cover.

8. Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3.

9. Install the system cover.

10. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

11. Assign a new system or setup password.

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Technical specifications

Dimensions and weight

Physical Dimensions

Height 42.8 mm (1.68 inch)

Width with rack

latches

482.38 mm (19 inch)

Width without rack

latches

434.15 mm (17.09 inch)

Depth without

bezel

497 mm (19.5 inch)

Maximum weight

for two 2.5-inch

hard drive chassis

8.78 kg (19.35 lb)

Maximum weight

for four 3.5-inch

cabled hard drive

chassis

8.77 kg (19.32 lb)

Maximum weight

for four 3.5-inch

hot swappable

hard drive chassis

9.51 kg (20.96 lb)

Empty weight for

two 2.5-inch

cabled hard drive

chassis

5.58 kg (12.31 lb)

Empty weight for

four 3.5-inch

cabled hard drive

chassis

6.06 kg (13.36 lb)

Empty weight for

four 3.5-inch hot

swappable hard

drive chassis

5.25 kg (11.57 lb)

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Processor specifications

Processor Specification

Type One Intel E3-1200 V5 series

Expansion bus specifications

PCI Express

Generation 3

expansion slots

using

expansion card

riser

Specification

PCIE_G3_X16 (Slot 1) one half-height, half-length x16 link for processor 1

(Slot 2) one full-height, half-length x16 link for processor 1

PCIE_G3_X8 (Slot 1) one full-height, half-length x4 link for processor 1

(Slot 2) one half-height, half-length x8 link for processor 1

Memory specifications

Memory Specification

Architecture 1600 MT/s, 1866 MT/s, or 2133 MT/s DDR4 Unbuffered DIMMs

Support for advanced ECC or memory optimized operation

Memory module

sockets

Four 288-pin sockets

Memory module

capacities

(UDIMM)

4 GB (single-rank), 8 GB (single- and dual-rank), 16 GB (single- and dual-rank)

Minimum RAM 4 GB

Maximum RAM 64 GB

Power specifications

Power supply

unit Specification

Power rating per

power supply unit

(PSU)

250 W (Bronze) AC (100–240 V, 50/60 Hz, 4.0 A-2.0 A)

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Power supply

unit Specification

Heat dissipation NOTE: Heat dissipation is calculated using the PSU wattage rating.

1039 BTU/hr maximum (250 W PSU)

Voltage NOTE: This system is also designed to be connected to IT power systems with

a phase-to-phase voltage not exceeding 230 V.

100–240 V AC, autoranging, 50/60 Hz

Storage controller specifications

Storage

controller Specification

Storage controller

type

PERC H730, PERC H330, PERC H830, PERC S130.

NOTE: Your system supports software RAID S130 and a PERC card.

For more information on software RAID, see the Dell PowerEdge RAID

Controller (PERC) documentation at Dell.com/storagecontrollermanuals.

Drive specifications

Drives Specification

Four hard drive

systems

Up to four 3.5-inch cabled hard drives, or

Up to four 2.5-inch hot swappable SATA, or Nearline SAS hard drives in 3.5-inch

adapters, or

Up to four 3.5-inch hot swappable SATA, or Nearline SAS hard drives

Two hard drive

systems

Up to two 3.5-inch cabled hard drives

Optical drive One optional slim SATA DVD-ROM or DVD+/-RW drive

Connectors specifications

Back

connectors Specification

NIC Two 10/100/1000 Mbps

Serial 9-pin, DTE, 16550-compatible

USB Two 9-pin, USB 3.0-compliant

Video 15-pin VGA

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Back

connectors Specification

iDRAC8 One optional 1 GbE Ethernet

SD vFlash One optional SD vFlash memory card

NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is

installed on your system.

Front

connectors Specification

USB Two 4-pin, USB 2.0-compliant

Video 15-pin VGA

Internal

connectors Specification

USB One 9-pin, USB 3.0-compliant

Video specifications

Video Specification

Video type Integrated Matrox G200

Video memory 16 MB shared

Environmental specifications

NOTE: For additional information about environmental measurements for specific system

configurations, see Dell.com/environmental_datasheets.

Temperature Specifications

Storage –40°C to 65°C (–40°F to 149°F)

Continuous

operation (for

altitude less than

950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

Maximum

temperature

gradient (operating

and storage)

20°C/h (36°F/h)

Relative

humidity Specifications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-

condensing at all times.

136

Relative

humidity Specifications

Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.

Maximum

vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Maximum

shock Specifications

Operating Six consecutively executed shock pulses in the positive and negative x, y, and z

axes of 40 G for up to 2.3 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z

axes (one pulse on each side of the system) of 71 G for up to 2 ms.

Maximum

altitude Specifications

Operating 3048 m (10,000 ft).

Storage 12,000 m (39,370 ft).

Operating

temperature

de-rating

Specifications

Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft)

The following section defines the limits to help avoid IT equipment damage and/or failure from

particulates and gaseous contamination. If the levels of particulates or gaseous pollution are beyond the

specified limits and cause equipment damage or failure, you may need to rectify the environmental

conditions. Remediation of environmental conditions is the responsibility of the customer.

Particulate

contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95%

upper confidence limit.

NOTE: Applies to data center environments only. Air filtration requirements do

not apply to IT equipment designed to be used outside a data center, in

environments such as an office or factory floor.

NOTE: Air entering the data center must have MERV11 or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.

NOTE: Applies to data center and non-data center environments.

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Particulate

contamination Specifications

Corrosive dust • Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point less than 60%

relative humidity.

NOTE: Applies to data center and non-data center environments.

Gaseous

contamination Specifications

Copper coupon

corrosion rate

<300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.

Silver coupon

corrosion rate

<200 Å/month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

138

Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an

active internet connection, you can find contact information about your purchase invoice, packing slip,

bill, or Dell product catalog. Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical assistance, or customer-service issues:

1. Go to Dell.com/support.

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag field.

b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a. Click Global Technical Support.

b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell

Global Technical Support team.

Locating Service Tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service

Code and Service Tag are found on the front of the system by pulling out the information tag.

Alternatively, the information may be on a sticker on the chassis of the system. This information is used

by Dell to route support calls to the appropriate personnel.

Documentation feedback

Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to

send your feedback.

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Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your

system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

About this task

The QRL includes the following information about your system:

• How-to videos

• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview

• Your system service tag to quickly access your specific hardware configuration and warranty

information

• A direct link to Dell to contact technical support and sales teams

Steps

1. Go to Dell.com/QRL and navigate to your specific product or

2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the

following image or on your Dell PowerEdge system:

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Table of Contents

DELL R230 User Manual

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