Table of Contents
- Dell PowerEdge R230 Owner's Manual
- About the PowerEdge R230 systems
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Navigation keys
- System Setup
- Entering System Setup
- System Setup details
- System BIOS Settings details
- System Information details
- Memory Settings details
- Processor Settings details
- SATA Settings details
- Boot Settings details
- Network Settings screen details
- Integrated Devices details
- Serial Communication details
- System Profile Settings details
- System Security Settings details
- Secure Boot Custom Policy Settings screen details
- Miscellaneous Settings details
- About Boot Manager
- About Dell Lifecycle Controller
- Changing the boot order
- Choosing the system boot mode
- Creating a system or setup password
- Using your system password to secure your system
- Deleting or changing system and setup password
- Operating with a setup password enabled
- Embedded systems management
- iDRAC Settings utility
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Front bezel (optional)
- System cover
- Inside the system
- Intrusion switch
- Cooling shroud
- System memory
- Hard drives
- Supported hard drive configurations
- Removing a 3.5-inch hot swappable hard drive carrier blank
- Installing a 3.5-inch hot swappable hard drive carrier blank
- Removing a 3.5-inch cabled hard drive carrier
- Removing a cabled hard drive from a hard drive carrier
- Installing a cabled hard drive into a hard drive carrier
- Installing a 3.5-inch cabled hard drive carrier
- Removing a hot swappable hard drive carrier
- Removing a hot swappable hard drive from a hard drive carrier
- Installing a hot swappable hard drive into a hot swappable hard drive carrier
- Installing a hot swappable hard drive carrier
- Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
- Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier
- Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier
- Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter
- Hard drive cabling diagrams
- Optical drive (optional)
- Cooling fans
- Internal USB memory key (optional)
- Expansion cards and expansion card riser
- SD vFlash card (optional)
- iDRAC port card (optional)
- Heat sink and processor
- Power supply unit
- System battery
- Hard drive backplane
- Control panel assembly
- System board
- Trusted Platform Module
- Using system diagnostics
- Jumpers and connectors
- Troubleshooting your system
- Safety first—for you and your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial I/O device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting an SD card
- Troubleshooting an optical drive
- Troubleshooting a hard drive or SSD
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- System messages
- Getting help
DELL R230 User Manual
Displayed below is the user manual for R230 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell PowerEdge R230
Owner's Manual
Regulatory Model: E33S Series
Regulatory Type: E33S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2017- 03
Rev. A02
Contents
1 About the PowerEdge R230 systems...............................................................................8
Supported congurations on PowerEdge R230 systems.................................................................................................... 9
Supported congurations on PowerEdge R230 systems.................................................................................................... 9
Front panel features and indicators................................................................................................................................... 10
LCD panel features......................................................................................................................................................13
Back panel features and indicators....................................................................................................................................15
Diagnostic indicators......................................................................................................................................................... 16
Diagnostic indicators on the front panel...................................................................................................................... 16
Hard drive indicator codes...........................................................................................................................................17
NIC indicator codes.....................................................................................................................................................18
Internal dual SD module indicator codes......................................................................................................................19
iDRAC Direct LED indicator codes...............................................................................................................................19
Cabled power supply unit indicator codes...................................................................................................................20
Locating Service Tag of your system.................................................................................................................................21
2 Documentation resources..............................................................................................22
3 Technical specications.................................................................................................24
Chassis dimensions...........................................................................................................................................................24
Chassis weight................................................................................................................................................................. 24
Processor specications...................................................................................................................................................25
Expansion bus specications............................................................................................................................................25
Memory specications..................................................................................................................................................... 25
Power specications........................................................................................................................................................ 26
Storage controller specications.......................................................................................................................................26
Drive specications.......................................................................................................................................................... 26
Hard drives.................................................................................................................................................................26
Optical drive...............................................................................................................................................................26
Ports and connectors specications................................................................................................................................. 27
USB ports...................................................................................................................................................................27
NIC ports....................................................................................................................................................................27
iDRAC8.......................................................................................................................................................................27
Serial connector..........................................................................................................................................................27
VGA ports...................................................................................................................................................................27
SD vFlash................................................................................................................................................................... 27
Internal Dual SD Module............................................................................................................................................. 27
Connectors specications.................................................................................................................................................27
Video specications..........................................................................................................................................................28
Environmental specications............................................................................................................................................ 28
4 Initial system setup and conguration............................................................................ 31
Setting up your system..................................................................................................................................................... 31
3
iDRAC conguration..........................................................................................................................................................31
Options to set up iDRAC IP address............................................................................................................................31
Options to install the operating system.............................................................................................................................32
Methods to download rmware and drivers............................................................................................................... 32
5 Pre-operating system management applications........................................................... 34
Navigation keys................................................................................................................................................................ 34
System Setup...................................................................................................................................................................34
Entering System Setup...............................................................................................................................................34
System Setup details..................................................................................................................................................35
System BIOS Settings details.....................................................................................................................................35
System Information details......................................................................................................................................... 35
Memory Settings details.............................................................................................................................................36
Processor Settings details.......................................................................................................................................... 36
SATA Settings details..................................................................................................................................................37
Boot Settings details.................................................................................................................................................. 39
Network Settings screen details.................................................................................................................................39
Integrated Devices details...........................................................................................................................................40
Serial Communication details.......................................................................................................................................41
System Prole Settings details....................................................................................................................................41
System Security Settings details................................................................................................................................ 42
Secure Boot Custom Policy Settings screen details....................................................................................................43
Miscellaneous Settings details.................................................................................................................................... 43
About Boot Manager........................................................................................................................................................44
Viewing Boot Manager...............................................................................................................................................44
Boot Manager main menu.......................................................................................................................................... 44
About Dell Lifecycle Controller..........................................................................................................................................45
Changing the boot order.................................................................................................................................................. 45
Choosing the system boot mode......................................................................................................................................45
Creating a system or setup password...............................................................................................................................45
Using your system password to secure your system.........................................................................................................46
Deleting or changing system and setup password............................................................................................................ 46
Operating with a setup password enabled........................................................................................................................ 47
Embedded systems management.....................................................................................................................................47
iDRAC Settings utility....................................................................................................................................................... 47
Entering the iDRAC Settings utility............................................................................................................................. 47
Changing the thermal settings....................................................................................................................................47
6 Installing and removing system components................................................................. 49
Safety instructions........................................................................................................................................................... 49
Before working inside your system................................................................................................................................... 49
After working inside your system......................................................................................................................................49
Recommended tools........................................................................................................................................................ 50
Front bezel (optional).......................................................................................................................................................50
Installing the optional front bezel................................................................................................................................50
Removing the optional front bezel...............................................................................................................................51
4
System cover....................................................................................................................................................................51
Removing the system cover........................................................................................................................................51
Installing the system cover......................................................................................................................................... 52
Inside the system............................................................................................................................................................. 54
Intrusion switch................................................................................................................................................................56
Removing the intrusion switch................................................................................................................................... 56
Installing the intrusion switch......................................................................................................................................57
Cooling shroud................................................................................................................................................................. 58
Removing the cooling shroud..................................................................................................................................... 58
Installing the cooling shroud....................................................................................................................................... 59
System memory............................................................................................................................................................... 60
General memory module installation guidelines............................................................................................................61
Sample memory congurations.................................................................................................................................. 62
Removing a memory module...................................................................................................................................... 63
Installing a memory module........................................................................................................................................ 64
Hard drives.......................................................................................................................................................................65
Supported hard drive congurations ......................................................................................................................... 66
Removing a 3.5-inch hot swappable hard drive carrier blank...................................................................................... 66
Installing a 3.5-inch hot swappable hard drive carrier blank.........................................................................................67
Removing a 3.5-inch cabled hard drive carrier............................................................................................................68
Removing a cabled hard drive from a hard drive carrier..............................................................................................69
Installing a cabled hard drive into a hard drive carrier..................................................................................................70
Installing a 3.5-inch cabled hard drive carrier...............................................................................................................71
Removing a hot swappable hard drive carrier............................................................................................................. 72
Removing a hot swappable hard drive from a hard drive carrier..................................................................................73
Installing a hot swappable hard drive into a hot swappable hard drive carrier..............................................................74
Installing a hot swappable hard drive carrier............................................................................................................... 75
Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter........................................................76
Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier..........................................77
Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier......................................... 78
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter....................................................79
Hard drive cabling diagrams....................................................................................................................................... 80
Optical drive (optional).....................................................................................................................................................83
Removing the optional optical drive............................................................................................................................83
Installing the optional optical drive..............................................................................................................................84
Cooling fans..................................................................................................................................................................... 85
Removing the cooling fan blank..................................................................................................................................86
Installing the cooling fan blank.................................................................................................................................... 87
Removing a cooling fan...............................................................................................................................................87
Installing a cooling fan................................................................................................................................................ 88
Internal USB memory key (optional).................................................................................................................................89
Replacing the optional internal USB memory key....................................................................................................... 90
Expansion cards and expansion card riser......................................................................................................................... 91
Expansion card installation guidelines.......................................................................................................................... 91
Removing the expansion card riser.............................................................................................................................92
5
Installing the expansion card riser............................................................................................................................... 93
Removing an expansion card......................................................................................................................................94
Installing an expansion card........................................................................................................................................ 96
SD vFlash card (optional)................................................................................................................................................. 98
Removing the optional SD vFlash card.......................................................................................................................98
Installing an optional SD vFlash card...........................................................................................................................99
iDRAC port card (optional)...............................................................................................................................................99
Removing the optional iDRAC port card................................................................................................................... 100
Installing the optional iDRAC port card...................................................................................................................... 101
Heat sink and processor..................................................................................................................................................102
Removing the heat sink............................................................................................................................................ 102
Removing the processor...........................................................................................................................................104
Installing the processor............................................................................................................................................. 106
Installing the heat sink...............................................................................................................................................108
Power supply unit........................................................................................................................................................... 109
Removing a cabled power supply unit........................................................................................................................110
Installing a cabled power supply unit...........................................................................................................................111
System battery ................................................................................................................................................................111
Replacing the system battery.................................................................................................................................... 112
Hard drive backplane....................................................................................................................................................... 113
Removing the hard drive backplane...........................................................................................................................113
Installing the hard drive backplane.............................................................................................................................116
Control panel assembly.................................................................................................................................................... 117
Removing the LCD control panel assembly................................................................................................................ 117
Installing the LCD control panel assembly.................................................................................................................. 118
Removing the LED control panel assembly............................................................................................................... 120
Installing the LED control panel assembly.................................................................................................................. 121
System board..................................................................................................................................................................123
Removing the system board......................................................................................................................................123
Installing the system board........................................................................................................................................125
Trusted Platform Module.................................................................................................................................................127
Installing the Trusted Platform Module......................................................................................................................128
Initializing the TPM for BitLocker users.....................................................................................................................128
Initializing the TPM for TXT users.............................................................................................................................129
7 Using system diagnostics.............................................................................................130
Dell Embedded System Diagnostics................................................................................................................................ 130
When to use the Embedded System Diagnostics......................................................................................................130
Running the Embedded System Diagnostics from Boot Manager.............................................................................130
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.........................................................130
System diagnostics controls..................................................................................................................................... 130
8 Jumpers and connectors..............................................................................................132
System board jumpers and connectors........................................................................................................................... 132
System board jumper settings.........................................................................................................................................133
Disabling a forgotten password....................................................................................................................................... 134
6
9 Troubleshooting your system....................................................................................... 135
Safety rst—for you and your system............................................................................................................................ 135
Troubleshooting system startup failure............................................................................................................................135
Troubleshooting external connections.............................................................................................................................135
Troubleshooting the video subsystem............................................................................................................................. 135
Troubleshooting a USB device........................................................................................................................................ 135
Troubleshooting a serial I/O device................................................................................................................................. 136
Troubleshooting a NIC.....................................................................................................................................................136
Troubleshooting a wet system.........................................................................................................................................137
Troubleshooting a damaged system................................................................................................................................ 137
Troubleshooting the system battery................................................................................................................................138
Troubleshooting power supply units................................................................................................................................ 138
Troubleshooting power source problems...................................................................................................................139
Power supply unit problems...................................................................................................................................... 139
Troubleshooting cooling problems................................................................................................................................... 139
Troubleshooting cooling fans...........................................................................................................................................140
Troubleshooting system memory.................................................................................................................................... 140
Troubleshooting an internal USB key................................................................................................................................141
Troubleshooting an SD card............................................................................................................................................. 141
Troubleshooting an optical drive......................................................................................................................................142
Troubleshooting a hard drive or SSD............................................................................................................................... 142
Troubleshooting a storage controller............................................................................................................................... 143
Troubleshooting expansion cards.....................................................................................................................................144
Troubleshooting processors.............................................................................................................................................144
System messages........................................................................................................................................................... 145
Warning messages....................................................................................................................................................145
Diagnostic messages................................................................................................................................................ 145
Alert messages......................................................................................................................................................... 145
10 Getting help............................................................................................................... 146
Contacting Dell............................................................................................................................................................... 146
Documentation feedback................................................................................................................................................146
Accessing system information by using QRL...................................................................................................................146
7
1
About the PowerEdge R230 systems
The Dell PowerEdge R230 is a single socket rack server and supports the following hardware conguration:
Component Quantity
Processor The server supports one processor from these product families
• Intel E3-1200 v5 or v6 series
• Intel Core i3 6100 series
• Intel Pentium G4500 series
• Intel Celeron G3900 series
Memory modules Up to four DIMMS
Hard drives Up to four hard drives
8
Supported congurations on PowerEdge R230 systems
Figure 1. System view with supported congurations
Supported congurations on PowerEdge R230 systems
NOTE: Your system supports internal, hot swappable hard drives and cabled hard drives.
Table 1. Supported congurations on PowerEdge R230 systems
PowerEdge R230 Systems Congurations
Two hard drive systems Up to two 3.5-inch cabled hard drives with non-redundant cabled power supply unit (PSU)
Four hard drive systems Up to four 3.5- inch cabled hard drives with non-redundant cabled PSU
9
PowerEdge R230 Systems Congurations
Up to four 2.5-inch hot swappable hard drives in 3.5-inch hard drive adapters, with non-
redundant cabled PSU
Up to four 3.5-inch hot swappable hard drives with non-redundant cabled PSU
Front panel features and indicators
Figure 2. Front panel features and indicators — four 3.5-inch or 2.5-inch hot swappable hard drive chassis
Table 2. Front panel features and indicators — four 3.5-inch or 2.5-inch hot swappable hard drive chassis
Item Indicator, button, or
connector
Icon Description
1 Power-on indicator, power
button
Enables you to know the power status of the system. The
power-on indicator glows when the system power is on. The
power button controls the power supply output to the system.
NOTE: On ACPI-compliant operating systems, turning
o the system using the power button causes the
system to perform a graceful shutdown before power to
the system is turned o.
2 NMI button Enables you to troubleshoot software and device driver errors
when running certain operating systems. This button can be
pressed by using the end of a paper clip.
Use this button only if directed to do so by qualied support
personnel or by the operating system's documentation.
3 System identication button Enables you to locate a particular system within a rack. The
identication buttons are on the front and back panels. When
one of these buttons is pressed, the LCD panel on the front and
the system status indicator on the back ash until one of the
buttons is pressed again.
Press the button to turn the system ID on and o.
If the system stops responding during POST, press and hold the
system ID button for more than ve seconds to enter BIOS
progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup) press and
hold the button for more than 15 seconds.
4 Video connector Enables you to connect a display to the system.
5 LCD menu buttons Enable you to navigate the control panel LCD menu.
10
Item Indicator, button, or
connector
Icon Description
6 LCD panel Displays system ID, status information, and system error
messages. See LCD panel features.
NOTE: LCD panel is not available in a cabled hard drive
chassis.
7 USB management port/iDRAC
Direct port
Functions as a regular USB port or provides access to the
iDRAC Direct features. For more information, see the iDRAC
User’s Guide at Dell.com/idracmanuals.
8 USB connector Enables you to connect USB devices to the system. The port is
USB 2.0-compliant.
9 Information tag Contains system information such as service tag, NIC, MAC
address for your reference. The information tag is a slide-out
label panel.
10 Hard drives Enables you to install up to four 3.5-inch hot swappable hard
drives or up to four 2.5-inch hot swappable hard drives in 3.5-
inch hot swappable adapters.
11 Optical drive (optional) Enables you to install an optional slim SATA DVD-ROM drive or
DVD+/-RW drive.
Figure 3. Front panel features and indicators — four 3.5-inch cabled hard drive chassis
Table 3. Front panel features and indicators — four 3.5-inch cabled hard drive chassis
Item Indicator, Button, or
Connector
Icon Description
1 Power-on indicator, power
button
Enables you to know the power status of the system. The
power-on indicator glows when the system power is on. The
power button controls the power supply output to the system.
NOTE: On ACPI-compliant operating systems, turning
o the system using the power button causes the
system to perform a graceful shutdown before power to
the system is turned o.
2 NMI button Enables you to troubleshoot software and device driver errors
when running certain operating systems. This button can be
pressed by using the end of a paper clip.
Use this button only if directed to do so by qualied support
personnel or by the operating system's documentation.
3 System identication button Enables you to locate a particular system within a rack. The
identication buttons are on the front and back panels. When
11
Item Indicator, Button, or
Connector
Icon Description
one of these buttons is pressed, the LCD panel on the front and
the system status indicator on the back ash until one of the
buttons is pressed again.
Press the button to turn the system ID on or o. If the system
stops responding during POST, press and hold the system ID
button for more than ve seconds to enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC setup) press
and hold the button for more than 15 seconds.
4 Video connector Enables you to connect a display to the system.
5 Diagnostic indicators The diagnostic indicator glows to display error status. For more
information, see Diagnostic indicators on the front panel.
6 USB connectors Enable you to connect USB devices to the system. The port is
USB 2.0-compliant.
7 Information tag Contains system information such as service tag, NIC, MAC
address for your reference. The information tag is a slide-out
label panel.
8 Hard drives Enables you to install up to four 3.5-inch cabled hard drives.
9 Optical drive (optional) Enables you to install an optional slim SATA DVD-ROM drive or
DVD+/-RW drive.
Figure 4. Front panel features and indicators — two 3.5-inch cabled hard drive chassis
Table 4. Front panel features and indicators — two 3.5-inch cabled hard drive chassis
Item Indicator, Button, or
Connector
Icon Description
1 Power-on indicator, power
button
Enables you to know the power status of the system.
The power-on indicator glows when the system power is
on. The power button controls the power supply output
to the system.
12
Item Indicator, Button, or
Connector
Icon Description
NOTE: On ACPI-compliant operating systems,
turning o the system using the power button
causes the system to perform a graceful
shutdown before power to the system is turned
o.
2 NMI button Enables you to troubleshoot software and device driver
errors when running certain operating systems. This
button can be pressed by using the end of a paper clip.
Use this button only if directed to do so by qualied
support personnel or by the operating system's
documentation.
3 System identication
button
Enables you to locate a particular system within a rack.
The identication buttons are on the front and back
panels. When one of these buttons is pressed, the LCD
panel on the front and the system status indicator on the
back ash until one of the buttons is pressed again.
Press the button to turn the system ID on or o. If the
system stops responding during POST, press and hold
the system ID button for more than ve seconds to
enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15 seconds.
4 Video connector Enables you to connect a display to the system.
5 Hard drives Enables you to install up to two 3.5-inch cabled hard
drives.
6 Diagnostic indicators The diagnostic indicator glows to display error status. For
more information, see Diagnostic indicators on the front
panel.
7 USB connectors Enable you to connect USB devices to the system. The
port is USB 2.0-compliant.
8 Information tag Contains system information such as service tag, NIC,
MAC address for your reference. The information tag is a
slide-out label panel.
9 Optical drive (optional) Enables you to install an optional slim SATA DVD-ROM
drive or DVD+/-RW drive.
LCD panel features
The system's LCD panel provides system information and status and error messages to indicate if the system is operating correctly
or if the system needs attention. For more information about the error messages, see the Dell Event and Error Messages Reference
Guide at Dell.com/openmanagemanuals > OpenManage software.
• The LCD backlight turns blue during normal operating conditions and turns amber to indicate an error condition.
• The LCD backlight is turned o when the system is in standby mode and can be turned on by pressing either the Select, Left, or
Right button on the LCD panel.
• The LCD backlight remains OFF if LCD messaging is turned o through the iDRAC utility, the LCD panel, or other tools.
13
Figure 5. LCD panel Features
1. Left 2. Select
3. Right
Button Description
Left Moves the cursor back in one-step increments.
Select Selects the menu item highlighted by the cursor.
Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press once to increase scrolling speed
• Press again to stop
• Press again to return to the default scrolling speed
• Press again to repeat the cycle
Home screen
The Home screen displays user-congurable information about the system. This screen is displayed during normal system operation
when there are no status messages or errors. When the system is in standby mode, the LCD backlight turns o after ve minutes of
inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
To navigate to the Home screen from another menu, complete the following steps:
1. Press and hold the up arrow until the Home icon is displayed.
2. Select the Home icon.
3. On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must conrm the option before proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to congure the network mode. If Static IP is selected, the available elds are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This
enables you to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplied user-friendly description. For more information
about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
14
Option Description
Set home Select the default information to be displayed on the Home screen. See View menu section for the options
and option items that can be set as the default on the Home screen.
View menu
NOTE: When you select an option in the View menu, you must conrm the option before proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be congured in the
Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be congured in the
Set home submenu of the Setup menu.
Back panel features and indicators
Figure 6. Back panel features and indicators
Table 5. Back panel features and indicators
Item Indicator, button, or
connector
Icon Description
1 Serial connector Enables you to connect a serial device to the system.
2 System identication button Enables you to locate a particular system within a rack. The
identication buttons are on the front and back panels. When
one of these buttons is pressed, the LCD panel on the front and
the system status indicator on the back ash until one of the
buttons is pressed again.
Press the button to turn the system ID on or o. If the system
stops responding during POST, press and hold the system ID
button for more than ve seconds to enter BIOS progress mode.
15
Item Indicator, button, or
connector
Icon Description
To reset the iDRAC (if not disabled in F2 iDRAC setup) press and
hold the button for more than 15 seconds.
3 vFlash card slot (optional) Enables you to connect the vFlash card.
4 iDRAC port (optional) Enables you to install a dedicated management port card.
5 USB connectors (2) Enable you to connect USB devices to the system. The port is
USB 3.0-compliant.
6 PCIe expansion card slot (x8
slot, low prole)
Enables you to connect a PCI Express expansion card.
7 PCIe expansion card slot (x16
slot, full height)
8 Power supply unit (PSU) Enables you to install one 250 W AC PSU.
9 Ethernet connectors Enable you to connect integrated 10/100/1000 Mbps NIC
connector.
10 System identication
connector
Connects the optional system status indicator assembly through
the optional cable management arm.
11 Video connector Enables you to connect a VGA display to the system.
Diagnostic indicators
The diagnostic indicators on the system indicate operation and error status.
Diagnostic indicators on the front panel
NOTE: No diagnostic indicators are lit when the system is turned o. To start the system, plug it into a working power
source and press the power button.
Table 6. Diagnostic indicators
Icon Description Condition Corrective action
Health indicator The indicator turns solid blue if the
system is in good health.
None required.
The indicator ashes amber:
• When the system is turned on.
• When the system is in standby.
• If any error condition exists. For
example, a failed fan, PSU, or a
hard drive.
Check the System Event Log or system messages for
the specic issue. For more information about error
messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
The POST process is interrupted without any video
output due to invalid memory congurations. See the
Getting help section.
Hard drive
indicator
The indicator ashes amber if there
is a hard drive error.
Check the System Event Log to determine the hard
drive that has an error. Run the appropriate Online
Diagnostics test. Restart the system and run
embedded diagnostics (ePSA). If the hard drives are
16
Icon Description Condition Corrective action
congured in a RAID array, restart the system and
enter the host adapter conguration utility program.
Electrical
indicator
The indicator ashes amber if the
system experiences an electrical
error (for example, voltage out of
range, or a failed power supply unit
(PSU) or voltage regulator).
Check the System Event Log or system messages for
the specic issue. If it is due to a problem with the
PSU, check the LED on the PSU. Reseat the PSU. If
the problem persists, see the Getting help section.
Temperature
indicator
The indicator ashes amber if the
system experiences a thermal error
(for example, the ambient
temperature is out of range or fan
failure).
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, cooling shroud, EMI ller panel,
memory module blank, or back ller bracket is
removed.
• Ambient temperature is too high.
• External airow is obstructed.
See the Getting help section.
Memory indicator The indicator ashes amber if a
memory error occurs.
Check the system event log or system messages for
the location of the failed memory. Reseat the memory
module. If the problem persists, see the Getting help
section.
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of
the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition
of the hard drive.
Figure 7. Hard drive indicators
1. Hard drive activity indicator 2. Hard drive status indicator
3. Hard drive
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side)
does not turn on.
17
Table 7. Hard drive indicator codes
Drive-status indicator pattern Condition
Flashes green twice per second Identifying drive or preparing for removal.
O Drive ready for insertion or removal.
NOTE: The drive status indicator remains o until all hard
drives are initialized after the system is turned on. Drives are
not ready for insertion or removal during this time.
Flashes green, amber, and then turns o Predicted drive failure
Flashes amber four times per second Drive failed
Flashes green slowly Drive rebuilding
Steady green Drive online
Flashes green for three seconds, amber for three seconds,
and then turns o after six seconds
Rebuild stopped
NIC indicator codes
The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED
indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.
Figure 8. NIC indicators
1. link indicator 2. activity indicator
Table 8. NIC indicators
Convention Status Condition
A Link and activity indicators are o The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network at its maximum
port speed (1 Gbps or 10 Gbps).
C Link indicator is amber The NIC is connected to a valid network at less than its
maximum port speed.
D Activity indicator is ashing green Network data is being sent or received.
18
Internal dual SD module indicator codes
The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can congure the IDSDM for storage or
as the OS boot partition. The IDSDM card oers the following features:
• Dual card operation — maintains a mirrored conguration by using SD cards in both the slots and provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the
information is replicated from one SD card to another.
• Single card operation — single card operation is supported, but without redundancy.
The following table describes the IDSDM indicator codes:
Table 9. IDSDM indicator codes
Convention IDSDM indicator code Description
A Green Indicates that the card is online.
B Flashing green Indicates rebuild or activity.
C Flashing amber Indicates card mismatch or that the card has failed.
D Amber Indicates that the card is oine, has failed, or is write-
protected.
E Not lit Indicates that the card is missing or is booting.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode.
Figure 9. iDRAC Direct LED indicator
1. iDRAC Direct status indicator
The iDRAC Direct LED indicator table describes iDRAC Direct activity when conguring iDRAC Direct by using the management port
(USB XML Import).
19
Table 10. iDRAC Direct LED indicators
Convention iDRAC Direct LED
indicator pattern
Condition
A Green Turns green for a minimum of two seconds to indicate the start and end of a le
transfer.
B Flashing green Indicates le transfer or any operation tasks.
C Green and turns o Indicates that the le transfer is complete.
D Not lit Indicates that the USB is ready to be removed or that a task is complete.
The following table describes iDRAC Direct activity when conguring iDRAC Direct by using your laptop and cable (Laptop Connect):
Table 11. iDRAC Direct LED indicator patterns
iDRAC Direct LED
indicator pattern
Condition
Solid green for two
seconds
Indicates that the laptop is connected.
Flashing green (on for two
seconds and o for two
seconds)
Indicates that the laptop connected is recognized.
Turns o Indicates that the laptop is unplugged.
Cabled power supply unit indicator codes
Press the self-diagnostic button to perform a quick health check on the cabled power supply unit (PSU) of the system.
Figure 10. Cabled AC PSU status indicator and self-diagnostic button
1. self-diagnostic button 2. AC PSU status indicator
Table 12. Non-redundant AC PSU status indicator
Power Indicator Pattern Condition
Not lit Power is not connected or PSU is faulty.
Green A valid power source is connected to the PSU and the PSU is operational.
20
Locating Service Tag of your system
Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code is and Service Tag
are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the
chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code is and Service Tag
are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the
chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
21
2
Documentation resources
This section provides information about the documentation resources for your system.
Table 13. Additional documentation resources for your system
Task Document Location
Setting up your system For information about installing the system into a
rack, see the Rack documentation included with
your rack solution.
Dell.com/poweredgemanuals
For information about turning on the system and
the technical specications of your system, see
the Getting Started With Your System document
that is shipped with your system.
Dell.com/poweredgemanuals
Conguring your system For information about the iDRAC features,
conguring and logging in to iDRAC, and
managing your system remotely, see the
Integrated Dell Remote Access Controller User's
Guide.
Dell.com/idracmanuals
For information about installing the operating
system, see the operating system
documentation.
Dell.com/operatingsystemmanuals
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM
interfaces, see the RACADM Command Line
Reference Guide for iDRAC.
Dell.com/idracmanuals
For information about updating drivers and
rmware, see the Methods to download
rmware and drivers section in this document.
Dell.com/support/drivers
Managing your system For information about systems management
software oered by Dell, see the Dell
OpenManage Systems Management Overview
Guide.
Dell.com/openmanagemanuals
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
Dell.com/openmanagemanuals
For information about installing, using, and
troubleshooting Dell OpenManage Essentials,
see the Dell OpenManage Essentials User’s
Guide.
Dell.com/openmanagemanuals
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
Dell.com/SupportAssist Enterprise
22
Task Document Location
For information about installing and using Active
System Manager (ASM), see the Active System
Manager User’s Guide.
Dell.com/asmdocs
For understanding the features of Dell Lifecycle
Controller (LCC), see the Dell Lifecycle
Controller User’s Guide.
Dell.com/idracmanuals
For information about partner programs
enterprise systems management, see the
OpenManage Connections Enterprise Systems
Management documents.
Dell.com/
omconnectionsenterprisesystemsmanagement
For information about connections and client
systems management, see the OpenManage
Connections Client Systems Management
documentation.
Dell.com/dellclientcommandsuitemanuals
For information about viewing inventory,
performing conguration and monitoring tasks,
remotely turning on or o servers, and enabling
alerts for events on servers and components
using the Dell Chassis Management Controller
(CMC), see the CMC User’s Guide.
Dell.com/esmmanuals
Understanding event and
error messages
For information about checking the event and
error messages generated by the system
rmware and agents that monitor system
components, see the Dell Event and Error
Messages Reference Guide.
Dell.com/openmanagemanuals > OpenManage
software
23
3
Technical specications
Chassis dimensions
This section describes the physical dimensions of the system.
Figure 11. Chassis dimensions of the PowerEdge R230 system
Table 14. Dimensions of the Dell PowerEdge R230 system
X Xa Y Z (with bezel) Z (without
bezel)
Za (with
bezel)
Za (without
bezel)
Zb
482.4 mm
(18.99 inches)
434 mm
(17.08 inches)
42.4 mm (1.66
inches)
568.2 mm
( 22.37
inches)
553.1 mm
(21.77 inches)
35.1 mm (1.38
inches)
20.1 mm (0.79
inches)
493.9mm
(19.44 inches)
Chassis weight
This section describes the weight of the system.
24
Table 15. Chassis weight
System Maximum weight (with all hard drives/SSDs)
2.5-inch hot swappable hard drive
chassis
8.78 kg (19.35 lb)
3.5-inch cabled hard drive chassis 8.77 kg (19.32 lb)
3.5-inch hot swappable hard drive
chassis
9.51 kg (20.96 lb)
Processor specications
Processor Specication
Type The PowerEdge R230 supports any one of the processors listed here:
• Intel E3-1200 v5 or v6 series
• Intel Core i3-6100
• Intel Pentium G4500
• Intel Celeron G3900
Expansion bus specications
PCI Express
Generation 3
expansion slots
using expansion
card riser
Specication
PCIE_G3_X16 (Slot 1) one half-height, half-length x16 link for processor 1
(Slot 2) one full-height, half-length x16 link for processor 1
PCIE_G3_X8 (Slot 1) one full-height, half-length x4 link for processor 1
(Slot 2) one half-height, half-length x8 link for processor 1
Memory specications
Memory Specication
Architecture 1600 MT/s, 1866 MT/s, 2133 MT/s, or 2400 MT/s DDR4 Unbuered DIMMs
Support for advanced ECC or memory optimized operation
Memory module
sockets
Four 288-pin sockets
Memory module
capacities (UDIMM)
4 GB (single-rank), 8 GB (single- and dual-rank), 16 GB (single- and dual-rank)
Minimum RAM 4 GB
Maximum RAM 64 GB
25
Power specications
Power supply
unit Specication
Power rating per
power supply unit
(PSU)
250 W (Bronze) AC (100–240 V, 50/60 Hz, 4.0 A-2.0 A)
Heat dissipation NOTE: Heat dissipation is calculated using the PSU wattage rating.
1039 BTU/hr maximum (250 W PSU)
Voltage NOTE: This system is also designed to be connected to IT power systems with a phase-to-phase
voltage not exceeding 230 V.
100–240 V AC, autoranging, 50/60 Hz
Storage controller specications
Storage
controller Specication
Storage controller
type
PERC H730, PERC H330, PERC H830, PERC S130.
NOTE: Your system supports software RAID S130 and a PERC card.
For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC)
documentation at Dell.com/storagecontrollermanuals.
Drive specications
Hard drives
The PowerEdge R230 system supports SAS, SATA, Nearline SAS hard drives and Solid State Drives (SSDs).
Drives Specication
Four hard drive
systems
Up to four 3.5-inch cabled hard drives, or
Up to four 2.5-inch hot swappable SATA, or Nearline SAS hard drives in 3.5-inch adapters, or
Up to four 3.5-inch hot swappable SATA, or Nearline SAS hard drives
Two hard drive
systems
Up to two 3.5-inch cabled hard drives
Optical drive
The PowerEdge R230 system supports one optional slim SATA DVD-ROM drive or DVD+/-RW drive.
26
Ports and connectors specications
USB ports
The PowerEdge R230 system supports:
• USB 2.0-compliant ports on the front panel
• USB 3.0-compliant ports on the back panel
• USB 3.0-compliant internal port
The following table provides more information about the USB specications:
Table 16. USB specications
System Front panel Back panel Internal
PowerEdge R230 Two 4-pin, USB 2.0-compliant
ports
Two 9-pin, USB 3.0-compliant
port One 9-pin, USB 3.0-compliant
port
NIC ports
The PowerEdge R230 system supports two 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel.
iDRAC8
The PowerEdge R230 system supports one optional dedicated 1 GbE Ethernet on the iDRAC Enterprise port card.
Serial connector
The serial connector connects a serial device to the system. The PowerEdge R230 system supports one serial connector on the
back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R230 system supports
two 15-pin VGA ports one each on the front and back panels.
SD vFlash
The PowerEdge R230 system supports one optional SD vFlash memory card on the iDRAC Enterprise port card.
NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system.
Internal Dual SD Module
The PowerEdge R230 system supports two optional ash memory card slots with an internal dual SD module.
NOTE: One card slot is dedicated for redundancy.
Connectors specications
Back connectors Specication
NIC Two 10/100/1000 Mbps
Serial 9-pin, DTE, 16550-compatible
27
Back connectors Specication
USB Two 9-pin, USB 3.0-compliant
Video 15-pin VGA
iDRAC8 One optional 1 GbE Ethernet
SD vFlash One optional SD vFlash memory card
NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your
system.
Front
connectors Specication
USB Two 4-pin, USB 2.0-compliant
Video 15-pin VGA
Internal
connectors Specication
USB One 9-pin, USB 3.0-compliant
Video specications
The PowerEdge R230 system supports Integrated Matrox G200 with iDRAC8 and 16 MB application memory.
Table 17. Supported video resolution options
Resolution Refresh Rate (Hz) Color Depth (bit)
640 x 480 60, 70 8, 16, 32
800 x 600 60, 75, 85 8, 16, 32
1024 x 768 60, 75, 85 8, 16, 32
1152 X 864 60, 75, 85 8, 16, 32
1280 x 1024 60, 75 8, 16, 32
1440 x 900 60 8, 16, 32
Environmental specications
NOTE: For additional information about environmental measurements for specic system congurations, see Dell.com/
environmental_datasheets.
Temperature Specications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous
operation (for
altitude less than
950 m or 3117 ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
28
Temperature Specications
Maximum
temperature
gradient (operating
and storage)
20°C/h (68°F/h)
Relative humidity Specications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.
Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.
Maximum
vibration Specications
Operating 0.26 Grms at 5 Hz to 350 Hz (operation orientation).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Maximum shock Specications
Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3
ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side
of the system) of 71 G for up to 2 ms.
Maximum
altitude Specications
Operating 3048 m (10,000 ft).
Storage 12,000 m (39,370 ft).
Operating
temperature de-
rating
Specications
Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (33.8°F/984.25 ft) above 950 m (3,117 ft)
The following section denes the limits to help avoid IT equipment damage and/or failure from particulates and gaseous
contamination. If the levels of particulates or gaseous pollution are beyond the specied limits and cause equipment damage or
failure, you may need to rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the
customer.
Particulate
contamination Specications
Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a 95% upper condence limit.
NOTE: Applies to data center environments only. Air ltration requirements do not apply to IT
equipment designed to be used outside a data center, in environments such as an oce or factory
oor.
NOTE: Air entering the data center must have MERV11 or MERV13 ltration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.
NOTE: Applies to data center and non-data center environments.
29
Particulate
contamination Specications
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than 60% relative humidity.
NOTE: Applies to data center and non-data center environments.
Gaseous
contamination Specications
Copper coupon
corrosion rate
<300 Å/month per Class G1 as dened by ANSI/ISA71.04-1985.
Silver coupon
corrosion rate
<200 Å/month as dened by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
30
4
Initial system setup and conguration
Setting up your system
Complete the following steps to set up your system:
1. Unpack the system.
2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation
Placemat at .Dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Turn the system on by pressing the power button or by using iDRAC.
6. Turn on the attached peripherals.
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the
overall availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system
management, and reduces the need for physical access to the system.
Options to set up iDRAC IP address
You must congure the initial network settings based on your network infrastructure to enable the communication to and from
iDRAC. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
Dell Deployment
Toolkit
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
Dell Lifecycle
Controller
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
Chassis or Server
LCD panel
See the LCD panel section
You must use the default iDRAC IP address 192.168.0.120 to congure the initial network settings, including setting up DHCP or a
static IP for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet
connector 1 on the system board.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
31
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have iDRAC credentials to log in to iDRAC.
For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals.
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 18. Resources to install the operating system
Resources Location
Dell Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals
Dell Lifecycle Controller Dell.com/idracmanuals
Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certied VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on Dell PowerEdge systems Dell.com/ossupport
Installation and How-to videos for supported operating systems
on Dell PowerEdge systems
Supported Operating Systems for Dell PowerEdge Systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
Table 19. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
Dell.com/idracmanuals
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Downloading the drivers and rmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management rmware on your system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and rmware.
Steps
1. Go to Dell.com/support/drivers.
2. In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and
then click Submit.
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect
your Service Tag, or in General support, navigate to your product.
32
3. Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
33
5
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system rmware.
Navigation keys
The navigation keys can help you quickly access the pre-operating system management applications.
Table 20. Navigation keys
Key Description
<Page Up> Moves to the previous screen.
<Page Down> Moves to the next screen.
Up arrow Moves to the previous eld.
Down arrow Moves to the next eld.
<Enter> Enables you to type a value in the selected eld (if applicable) or follow the link in the eld.
Spacebar Expands or collapses a drop-down list, if applicable.
<Tab> Moves to the next focus area.
NOTE: This feature is applicable for the standard graphic browser only.
<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen exits System BIOS
or iDRAC Settings/ Device Settings/Service Tag Settings and proceeds with system boot.
<F1> Displays the System Setup help.
System Setup
By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text
browser, press F1.
You can access system setup by using two methods:
• Standard graphical browser — The browser is enabled by default.
• Text browser — The browser is enabled by using Console Redirection.
Entering System Setup
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart your system
and try again.
34
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to congure BIOS settings.
iDRAC Settings Enables you to congure iDRAC settings.
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI
(Unied Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the
iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller
User’s Guide at Dell.com/idracmanuals.
Device Settings Enables you to congure device settings.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System Information Species information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Species information and options related to the installed memory.
Processor Settings Species information and options related to the processor such as speed and cache size.
SATA Settings Species options to enable or disable the integrated SATA controller and ports.
Boot Settings Species options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot
settings.
Network Settings Species options to change the network settings.
Integrated Devices Species options to manage integrated device controllers and ports and specify related features and options.
Serial
Communication
Species options to manage the serial ports and specify related features and options.
System Prole
Settings
Species options to change the processor power management settings, memory frequency, and so on.
System Security Species options to congure the system security settings, such as system password, setup password,
Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system.
Miscellaneous
Settings
Species options to change the system date, time, and so on.
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Species the system model name.
System BIOS
Version
Species the BIOS version installed on the system.
35
Option Description
System
Management
Engine Version
Species the current version of the Management Engine rmware.
System Service Tag Species the system Service Tag.
System
Manufacturer
Species the name of the system manufacturer.
System
Manufacturer
Contact
Information
Species the contact information of the system manufacturer.
System CPLD
Version
Species the current version of the system complex programmable logic device (CPLD) rmware.
UEFI Compliance
Version
Species the UEFI compliance level of the system rmware.
Memory Settings details
The Memory Settings screen details are explained as follows:
Option Description
System Memory
Size
Species the memory size in the system.
System Memory
Type
Species the type of memory installed in the system.
System Memory
Speed
Species the memory speed.
System Memory
Voltage
Species the memory voltage.
Video Memory Species the amount of video memory.
System Memory
Testing
Species whether the memory tests are run during system boot. Options are Enabled and Disabled. This
option is set to Disabled by default.
Memory Operating
Mode
Species the memory operating mode. The available option is Optimizer Mode.
Processor Settings details
The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set
to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays
only one logical processor per core. This option is set to Enabled by default.
QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Virtualization
Technology
Enables or disables the additional hardware capabilities provided for virtualization. This option is set to
Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential memory access. This option is
set to Enabled by default. You can disable this option for applications that need high utilization of random
memory access.
36
Option Description
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by
default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Congurable TDP Enables you to recongure the processor Thermal Design Power (TDP) levels during POST based on the
power and thermal delivery capabilities of the system. TDP veries the maximum heat the cooling system is
needed to dissipate. This option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
X2Apic Mode Enables or disables the X2Apic mode.
Dell Controlled
Turbo
Controls the turbo engagement. Enable this option only when System Prole is set to Performance.
NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All by default.
Processor 64-bit
Support
Species if the processor(s) support 64-bit extensions.
Processor Core
Speed
Species the maximum core frequency of the processor.
Processor 1 The following settings are displayed for each processor installed in the system:
Option Description
Family-Model-
Stepping
Species the family, model, and stepping of the processor as dened by Intel.
Brand Species the brand name.
Level 2 Cache Species the total L2 cache.
Level 3 Cache Species the total L3 cache.
Number of Cores Species the number of cores per processor.
SATA Settings details
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to O, , AHCI, or RAID modes. This option is set to AHCI by
default.
Security Freeze
Lock
Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable
only for AHCI mode.
Write Cache Enables or disables the command for Embedded SATA drives during POST.
Port A For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
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Option Description
Option Description
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable
media devices such as optical drives.
Port B For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable
media devices such as optical drives.
Port C For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable
media devices such as optical drives.
Port D For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable
media devices such as optical drives.
Port E For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable
media devices such as optical drives.
Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this eld to Auto
to enable BIOS support. Set it to OFF to turn o BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
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Option Description
Option Description
Capacity Species the total capacity of the hard drive. This eld is undened for removable
media devices such as optical drives.
Boot Settings details
The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system
is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this eld to BIOS allows
compatibility with non-UEFI operating systems. This option is set to BIOS by default.
NOTE: Setting this eld to UEFI disables the BIOS Boot Settings menu. Setting this eld to BIOS
disables the UEFI Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to
boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover Species the hard drive that is booted in the event of a hard drive failure. The devices are selected in the
Hard-Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the
rst hard drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are
attempted to boot in the order selected in the Hard-Disk Drive Sequence. This option is not enabled for
UEFI Boot Mode.
Boot Option
Settings
Congures the boot sequence and the boot devices.
BIOS Boot Settings Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set
to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
Network Settings screen details
The Network Settings screen details are explained as follows:
Option Description
PXE Device n (n = 1
to 4)
Enables or disables the device. When enabled, a UEFI boot option is created for the device.
PXE Device n
Settings(n = 1 to 4)
Enables you to control the conguration of the PXE device.
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UEFI iSCSI Settings screen details
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot
mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the option ROM of the network
controller handles the network settings.
To view the UEFI ISCSI Settings screen, click System Setup Main Menu → System BIOS → Network Settings → UEFI ISCSI
Settings.
The UEFI ISCSI Settings screen details are explained as follows:
Option Description
ISCSI Initiator
Name
Species the name of the iSCSI initiator (iqn format).
ISCSI Device n (n =
1 to 4)
Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.
Integrated Devices details
The Integrated Devices screen details are explained as follows:
Option Description
User Accessible
USB Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All
Ports O disables all USB ports. The USB keyboard and mouse operate during boot process in certain
operating systems. After the boot process is complete, the USB keyboard and mouse do not work if the
ports are disabled.
NOTE: Selecting Only Back Ports On and All Ports O disables the USB management port and
also restricts access to iDRAC features.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated Network
Card 1
Enables or disables the integrated network card.
Embedded NIC1
and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have
Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available
for shared network access by the embedded management controller. The embedded NIC1 and NIC2 options
are only available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and
NIC2 option is mutually exclusive with the Integrated Network Card 1 option. Congure the Embedded NIC1
and NIC2 option by using the NIC management utilities of the system.
Embedded Video
Controller
Enables or disables the Embedded Video Controller option. This option is set to Enabled by default.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of Embedded Video
Controller option is a read-only eld. If the Embedded Video Controller is the only display capability in the
system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically
used as the primary display even if the Embedded Video Controller setting is set to Disabled.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your operating system. When
this option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled
(the default), the timer does not have any eect on the system.
Memory Mapped
I/O above 4 GB
Enables or disables the support for PCIe devices that need large amounts of memory. This option is set to
Enabled by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the
conguration of PCIe cards installed in the specied slot. Slots must be disabled only when the installed
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Option Description
peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is
disabled, both the Option ROM and UEFI drivers are disabled.
Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection
can also be enabled and the port address can be specied. This option is set to Auto by default.
Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device 1=COM2, Serial
Device 2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The
serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings
from within the BIOS setup utility may not always revert the serial MUX setting to the default
setting of Serial Device 1.
External Serial
Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote
Access Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by
SOL, congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The
serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings
from within the BIOS setup utility may not always revert this setting to the default setting of Serial
Device 1.
Failsafe Baud Rate Species the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.
This option is set to 115200 by default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.
System Prole Settings details
The System Prole Settings screen details are explained as follows:
Option Description
System Prole Sets the system prole. If you set the System Prole option to a mode other than Custom, the BIOS
automatically sets the rest of the options. You can only change the rest of the options if the mode is set to
Custom. This option is set to Performance Per Watt (OS).
NOTE: All the parameters on the system prole setting screen are available only when the System
Prole option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to OS DBPM by default.
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Option Description
Memory Frequency Sets the speed of the memory. You can select Maximum Performance, Maximum Reliability, or a specic
speed.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by
default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is
set to Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by
default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during
runtime. The optimization of the uncore frequency to either save power or optimize performance is
inuenced by the setting of the Energy Eciency Policy option.
Energy Ecient
Policy
Enables you to select the Energy Ecient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to
target higher performance or better power savings.
Number of Turbo
Boot Enabled Cores
for Processor 1
Controls the number of turbo boost enabled cores for processor 1. The maximum number of cores is enabled
by default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system proles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to
disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting
does not impact the system power or performance.
System Security Settings details
The System Security Settings screen details are explained as follows:
Option Description
Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced
Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper
is not installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to O by default.
You can only modify the TPM Status, TPM Activation, and Intel TXT elds if the TPM Status eld is set to
either On with Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status Species the TPM status.
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Option Description
TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may
aect booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set
to O by default.
Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.
NMI Button Enables or disables the NMI button on the front of the system. This option is set to Disabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery
Delay
Sets the time delay for the system to power up after AC power is restored to the system. This option is set
to Immediate by default.
User Dened Delay
(60s to 240s)
Sets the User Dened Delay option when the User Dened option for AC Power Recovery Delay is
selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specication. When set to Controlled, selected UEFI
variables are protected in the environment and new UEFI boot entries are forced to be at the end of the
current boot order.
Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certicates
to authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-
dened key and certicates. Secure Boot policy is set to Standard by default.
Secure Boot Policy
Summary
Species the list of certicates and hashes that secure boot uses to authenticate images.
Secure Boot Custom Policy Settings screen details
Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to Custom.
To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu → System BIOS → System Security →
Secure Boot Custom Policy Settings.
The Secure Boot Custom Policy Settings screen details are explained as follows:
Option Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).
Key Exchange Key
Database
Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database.
Authorized
Signature Database
Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).
Forbidden
Signature Database
Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Species the asset tag and enables you to modify it for security and tracking purposes.
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Option Description
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to
On by default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt
also includes keyboard errors.
Load Legacy Video
Option ROM
Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the
video controller. Selecting Enabled in the operating system does not support UEFI video output standards.
This eld is available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot
mode is enabled.
In-System
Characterization
Enables or disables In-System Characterization. This option is set to Disabled by default. The two other
options are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System Characterization is subject to change in future BIOS
releases.
When enabled, In-System Characterization (ISC) executes during POST upon detecting relevant change(s)
in system conguration to optimize system power and performance. ISC takes about 20 seconds to execute,
and system reset is needed for ISC results to be applied. The Enabled - No Reboot option executes ISC and
continues without applying ISC results until the next time system reset occurs. The Enabled option executes
ISC and forces an immediate system reset so that ISC results can be applied. It takes the system longer to
be ready due to the forced system reset. When disabled, ISC does not execute.
About Boot Manager
Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without
restarting the system.
Viewing Boot Manager
To enter Boot Manager:
1. Turn on, or restart your system.
2. Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your
system and try again.
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the rst item in the boot order. If the boot attempt
fails, the system continues with the next item in the boot order until the boot is successful or no more boot
options are found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
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Menu item Description
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
About Dell Lifecycle Controller
Dell Lifecycle Controller enables you to perform tasks such as conguring BIOS and hardware settings, deploying an operating
system, updating drivers, changing RAID settings, and saving hardware proles. For more information about Dell Lifecycle Controller,
see the documentation at Dell.com/idracmanuals.
Changing the boot order
About this task
You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if
you have selected BIOS for Boot Mode.
Steps
1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.
2. Click Boot Option Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the
order.
4. Click Exit, and then click Yes to save the settings on exit.
Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
•Unied Extensible Firmware Interface (UEFI) (the default) boot mode is an enhanced 64-bit boot interface. If you have
congured your system to boot to UEFI mode, it replaces the system BIOS.
1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2. Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in
the same boot mode.
3. After the system boots in the specied boot mode, proceed to install your operating system from that mode.
NOTE:
• Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
• For the latest information about supported operating systems, go to Dell.com/ossupport.
Creating a system or setup password
Prerequisites
Ensure that the password jumper setting is enabled. The password jumper enables or disables the system password and setup
password features. For more information about the password jumper settings, see System board jumper settings
Ensure that password status is unlocked in the System Security Settings screen. For more information, see System Security
Settings details
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you
need not provide the system password to boot the system.
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Steps
1. To enter system setup, press F2 immediately after turning on or restarting the system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, verify that Password Status is set to Unlocked.
4. In the System Password eld, type your system password, and then press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
5. Reenter the system password, and click OK.
6. In the Setup Password eld, type your system password, and then press Enter or Tab.
A message prompts you to reenter the setup password.
7. Reenter the setup password, and click OK.
8. Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take eect until the system reboots.
Using your system password to secure your system
About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1. Turn on or reboot your system.
2. Type the system password and press Enter.
Next steps
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your
password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system
displays an error message that the system has stopped functioning and must be turned o. Even after you turn o and
restart the system, the error message is displayed until the correct password is entered.
Deleting or changing system and setup password
Prerequisites
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1. To enter System Setup, press F2 immediately after turning on or restarting your system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, ensure that Password Status is set to Unlocked.
4. In the System Password eld, alter or delete the existing system password, and then press Enter or Tab.
5. In the Setup Password eld, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system
and setup password, a message prompts you to conrm the deletion.
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6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
Operating with a setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power
down.
Even after you turn o and restart the system, the error message is displayed until the correct password is typed. The following
options are exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system
password. For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Embedded systems management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the lifecycle of the system. The Dell
Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform congurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, conguring hardware and rmware, and deploying the operating
system, see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI. You can enable or disable
various iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Entering the iDRAC Settings utility
1. Turn on or restart the managed system.
2. Press F2 during Power-on Self-test (POST).
3. On the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
Changing the thermal settings
The iDRAC settings utility enables you to select and customize the thermal control settings for your system.
1. Click iDRAC Settings → Thermal.
2. Under SYSTEM THERMAL PROFILE → Thermal Prole, select one of the following options:
• Default Thermal Prole Settings
• Maximum Performance (Performance Optimized)
• Minimum Power (Performance per Watt Optimized)
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3. Under USER COOLING OPTIONS, set the Fan Speed Oset, Minimum Fan Speed, and Custom Minimum Fan Speed.
4. Click Back → Finish → Yes.
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6
Installing and removing system components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the
system by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric
shock.
CAUTION: Do not operate the system without the cover for a duration exceeding ve minutes.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: Dell recommends that you always use a static mat and static strap while working on components inside the
system.
NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be populated always with
either a component or with a blank.
Before working inside your system
1. Ensure that you follow the Safety instructions.
2. Turn o the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and disconnect the peripherals.
4. If applicable, remove the system from the rack. For more information, see the Rack Installation placemat at Dell.com/
poweredgemanuals.
5. If installed, remove the front bezel.
6. Remove the system cover.
Related links
Removing the optional front bezel
Removing the system cover
After working inside your system
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Install the system cover.
2. If applicable, install the system into the rack.
For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
3. If removed, install the front bezel.
4. Reconnect the peripherals and connect the system to the electrical outlet.
5. Turn on the system, including any attached peripherals.
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Related links
Installing the optional front bezel
Installing the system cover
Recommended tools
You need the following tools to perform the removal and installation procedures:
• Key to the system keylock
• Phillips #2 screwdriver
• Wrist strap
• Plastic scribe
Front bezel (optional)
The front bezel is attached to the front side of the system and prevents accidents while removing the hard drive or when pressing
the reset or power button. The front bezel can also be locked for additional security.
Installing the optional front bezel
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Locate and remove the bezel key.
NOTE: The bezel key is attached to the back of the bezel.
2. Hook the right end of the bezel onto the chassis.
3. Fit the free end of the bezel onto the system.
4. Lock the bezel by using the key.
Figure 12. Installing the optional front bezel
1. lock 2. front bezel
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Removing the optional front bezel
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Unlock the keylock at the left end of the bezel.
2. Lift the release latch next to the keylock.
3. Rotate the left end of the bezel away from the front panel.
4. Unhook the right end of the bezel and pull the bezel away from the system.
Figure 13. Removing the optional front bezel
1. bezel lock 2. front bezel
System cover
Removing the system cover
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Turn o the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and peripherals.
4. If installed, remove the front bezel.
Steps
1. Turn the latch release lock to the unlock position.
2. Lift the latch and rotate the latch toward the back of the system.
The system cover slides back, disengaging the tabs on the system cover from the slots on the chassis.
3. Hold the cover on both sides, and lift the cover away from the system.
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Figure 14. Removing the system cover
1. latch release lock 2. latch
3. system cover
Next steps
Install the system cover.
Related links
Removing the optional front bezel
Installing the system cover
Installing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the system.
Steps
1. Align the slots on the system cover with the tabs on the chassis.
2. Push the system cover latch down.
The system cover slides forward and the slots on the system cover engage with the tabs on the chassis. The system cover
latch locks into place when the system cover is completely engaged with the tabs on the chassis.
3. Rotate the latch release lock clockwise to the locked position.
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Figure 15. Installing the system cover
1. latch release lock 2. latch
3. system cover
Next steps
1. If removed, install the front bezel.
2. Reconnect the peripherals and connect the system to the electrical outlet.
3. Turn on the system, including any attached peripherals.
4. Follow the procedure listed in the After working inside your system section.
Related links
Installing the optional front bezel
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Inside the system
Figure 16. Inside the system—four 3.5-inch or 2.5-inch hot-swappable hard drive systems
1. control panel module 2. hot-swappable hard drive (4)
3. intrusion switch 4. power supply unit
5. expansion card riser 6. memory module (A1, A2, A3, A4)
7. processor 8. system board
9. cooling fan (4) 10. hard drive backplane
11. optical drive
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Figure 17. Inside the system—four 3.5-inch cabled hard drive systems
1. control panel module 2. cabled hard drive
3. intrusion switch 4. power supply unit
5. expansion card riser 6. memory module (A1, A2, A3, A4)
7. processor 8. system board
9. cooling fan (4) 10. optical drive
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Figure 18. Inside the system—two 3.5-inch cabled hard drive systems
1. control panel module 2. cabled hard drive
3. intrusion switch 4. power supply unit
5. expansion card riser 6. memory module (A1, A2, A3, A4)
7. processor 8. system board
9. cooling fan blank 10. cooling fan (3)
11. optical drive
Intrusion switch
Removing the intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Keep the plastic scribe ready.
Steps
1. Disconnect the intrusion switch cable from the connector on the system board.
2. Using the plastic scribe, slide the intrusion switch out of the intrusion switch slot.
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Figure 19. Removing the intrusion switch
1. intrusion switch 2. intrusion switch slot
3. intrusion switch cable 4. intrusion switch connector on the system board
5. cable routing clip (2)
Next steps
1. Install the intrusion switch.
2. Follow the procedure listed in After working inside your system
Related links
Installing the intrusion switch
Installing the intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Slide the intrusion switch into the intrusion switch slot.
2. Route the intrusion switch cable through the cable routing clips.
3. Connect the intrusion switch cable to the connector on the system board.
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Figure 20. Installing the intrusion switch
1. intrusion switch 2. intrusion switch slot
3. intrusion switch cable 4. intrusion switch connector on the system board
5. cable routing clip (2)
Next steps
Follow the procedure listed in After working inside your system.
Cooling shroud
The cooling shroud aerodynamically directs the airow across the entire system. The airow passes through all the critical parts of
the system, where the vacuum pulls air across the entire surface area of the heat sink, thus allowing increased cooling.
Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly,
resulting in shutdown of the system and loss of data.
Steps
Hold the cooling shroud and lift it away from the system.
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Figure 21. Removing the cooling shroud
1. cooling shroud 2. guide on the cooling shroud
3. guide pin on the chassis wall
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in After working inside your system.
Related links
Installing the optional front bezel
Installing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Align the guide on the cooling shroud with the guide pin on the chassis wall.
2. Lower the cooling shroud into the chassis until it is rmly seated.
When rmly seated, the memory socket numbers marked on the cooling shroud align with the respective memory sockets.
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Figure 22. Installing the cooling shroud
1. cooling shroud 2. guide on the cooling shroud
3. guide pin on the chassis wall
Next steps
Follow the procedure listed in After working inside your system.
Related links
Removing the optional front bezel
Installing the optional front bezel
System memory
Your system supports DDR4 ECC unbuered DIMMs (UDIMMs).
NOTE: MT/s indicates memory module speed in Mega Transfers per second.
Memory bus operating frequency can be 1600 MT/s, 1866 MT/s, 2133 MT/s, or 2400 MT/s depending on the following factors:
• System prole selected (for example, Performance Optimized, Custom, or Dense Conguration Optimized)
• Maximum supported memory module frequency of the processors
The system contains four memory sockets — two sets of 2–sockets each. Each 2–socket set is organized into one channel. In each
2-socket set, the rst socket release lever is marked white and the second socket release lever is marked black.
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Figure 23. Memory socket locations on the system board
Memory channels are organized as follows:
Processor 1 channel 0: memory sockets A1 and A3
channel 1: memory sockets A2 and A4
The following table shows the memory populations and operating frequencies for the supported congurations:
Table 21. Memory populations and operating frequencies for the supported congurations
Memory module type Memory modules
populated per
channel
Operating frequency (in
MT/s)
Maximum memory module ranks
per channel
1.2 V
ECC (UDIMM) 1 1600, 1866, 2133, 2400 Dual rank or single rank
2 1600, 1866, 2133, 2400 Dual rank or single rank
General memory module installation guidelines
Your system supports Flexible Memory Conguration, enabling the system to be congured and run in any valid chipset architectural
conguration. The following are the recommended guidelines for installing memory modules:
• x4 and x8 DRAM-based DIMMs can be mixed.
• Up to two dual- or single-rank ECC UDIMMs can be populated per channel.
• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A4 are available.
• Populate all sockets with white release levers rst, and then all the sockets with black release levers.
• When mixing memory modules with dierent capacities, populate the sockets with memory modules with the highest capacity
rst. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB DIMMs in the sockets with white release levers and
4 GB DIMMs in the sockets with black release levers.
• Memory modules of dierent capacities can be mixed provided other memory population rules are followed (for example, 4 GB
and 8 GB memory modules can be mixed).
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• Mixing of more than two DIMM capacities in a system is not supported.
• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.
Sample memory congurations
The following table shows sample memory congurations for a single processor conguration.
NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively.
Table 22. Memory congurations—single processor
Populated system
capacity (in GB)
Memory
module size (in
GB)
Number of
memory
modules
Memory module rank,
organization, and frequency
memory module slot population
4 4 1 1R, x8, 2400 MT/s
1R, x8, 2133 MT/s
1R, x8, 1866 MT/s
A1
8 4 2 1R, x8, 2400 MT/s
2R, x8, 2400 MT/s
A1, A2
8 1 1R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
1R, x8, 1866 MT/s
2R, x8, 1866 MT/s
A1
16 4 4 1R, x8, 2400 MT/s
2R, x8, 2400 MT/s
A1, A2, A3, A4
8 2 1R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
A1, A2
16 1 2R, x8, 2400 MT/s
1R, x8, 1866 MT/s
2R, x8, 1866 MT/s
A1
32 8 4 1R, x8, 2400 MT/s
2R, x8, 2400 MT/s
A1, A2, A3, A4
16 2 2R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
1R, x8, 1866 MT/s
A1, A2
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Populated system
capacity (in GB)
Memory
module size (in
GB)
Number of
memory
modules
Memory module rank,
organization, and frequency
memory module slot population
2R, x8, 1866 MT/s
64 16 4 2R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
1R, x8, 1866 MT/s
2R, x8, 1866 MT/s
A1, A2, A3, A4
Removing a memory module
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the cooling shroud.
WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the
memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the
components or metallic contacts on the memory module.
Steps
1. Locate the appropriate memory module socket.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
3. Lift the memory module away from the chassis.
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Figure 24. Removing the memory module
1. memory module 2. memory module socket
3. memory module ejector (2)
Next steps
1. Install the memory module.
2. Install the cooling shroud.
Related links
Removing the cooling shroud
Installing a memory module
Installing the cooling shroud
Installing a memory module
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you read the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the cooling shroud.
WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the
memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the
components or metallic contacts on the memory module.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
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CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend
or ex the memory module; insert both ends of the memory module simultaneously.
2. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory
module in the socket.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the
socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory
module evenly.
3. Press the memory module with your thumbs until the socket levers rmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the
other sockets that have memory modules installed.
Figure 25. Installing the memory module
1. memory module 2. alignment key
3. memory module socket ejector (2)
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in After working inside your system.
3. Press F2 to enter System Setup, and check the System Memory setting.
The System Memory Size indicates the installed memory.
4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly. Ensure that the
memory modules are rmly seated in their sockets.
5. Run the system memory test in the system diagnostics.
Related links
Removing the cooling shroud
Installing the cooling shroud
Hard drives
Your system supports entry hard drives and enterprise class hard drives. Entry hard drives are designed for 5x8 operating
environment with less workload rating to drives, and enterprise class drives are designed for 24x7 operating environment. Selecting
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the correct drive class enables optimization of the critical areas of quality, functionality, performance, and reliability for the target
implementation.
NOTE: Do not mix enterprise class drives with entry hard drives.
Choosing the right drive type depends on the usage pattern. Improper use of entry hard drives (workload rating that exceeds 55
TB/year) leads to signicant risk and increases the failure rate of the drives.
For more information about these hard drives, see the 512e and 4Kn Disk Formats white paper and 4K Sector HDD FAQ
document at Dell.com/poweredgemanuals.
CAUTION: Before removing or installing a hot swappable hard drive, read the storage controller card documentation to
ensure that the host adapter is congured to support hot swappable hard drive removal and installation.
CAUTION: Do not turn o or restart your system while the hard drive is being formatted. Doing so can cause a hard drive
failure.
Use only hard drives that have been tested and approved for use with the hard drive backplane.
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can
take several hours to format.
Supported hard drive congurations
Depending on the conguration, your system supports one of the following:
Two hard drive
systems
Up to two 3.5-inch cabled hard drives
Four hard drive
systems
Up to four 3.5-inch hot swappable SATA hard drives, or SATA solid state drives
Up to four 3.5-inch cabled hard drives
Up to four 2.5-inch hot swappable hard drives with 3.5-inch hard drive adapters
NOTE: SAS/SATA hard drives cannot be mixed in a system.
The hot swappable hard drives connect to the system board through the hard drive backplane. Hot swappable hard drives are
supplied in hot swappable hard drive carriers that t in the hard drive slots.
Removing a 3.5-inch hot swappable hard drive carrier blank
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that came with the product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have drive carrier blanks installed.
1. Follow the safety guidelines listed in Safety instructions section.
2. If installed, remove the front bezel.
Steps
Press the release button and slide the hard drive carrier blank out of the hard drive slot.
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Figure 26. Removing a 3.5-inch hot swappable hard drive carrier blank
1. hard drive carrier blank 2. release button
Next steps
If removed, install the front bezel.
Related links
Removing the optional front bezel
Installing the optional front bezel
Installing a 3.5-inch hot swappable hard drive carrier blank
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that came with the product.
1. Follow the safety guidelines listed in Safety instructions section.
2. If installed, remove the front bezel.
Steps
Insert the hard drive carrier blank into the hard drive slot, and push the hard drive carrier blank until the release button clicks
into place.
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Figure 27. Installing a 3.5-inch hot swappable hard drive carrier blank
Next steps
If removed, install the front bezel.
Related links
Removing the optional front bezel
Installing the optional front bezel
Removing a 3.5-inch cabled hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the front bezel.
4. If connected, disconnect the power and data cable from the hard drive.
NOTE: The empty cabled hard drive carrier can be used as a blank.
Steps
1. Press the release tab on the hard drive carrier and slide the hard drive carrier out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive carrier blanks installed.
2. Insert a hard drive blank in the empty hard drive slot.
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Figure 28. Removing a cabled hard drive carrier
1. hard drive 2. power/data cable
3. release tab 4. hard drive carrier
Next steps
1. If required, install a hard drive in the hard drive carrier and install the hard drive carrier into the hard drive slot in the system.
2. If you are not replacing the hard drive immediately, insert a hard drive carrier in the empty hard drive slot.
3. Follow the procedure listed in After working inside your system.
Related links
Removing a cabled hard drive from a hard drive carrier
Installing a cabled hard drive into a hard drive carrier
Installing a 3.5-inch cabled hard drive carrier
Removing a cabled hard drive from a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the cabled hard drive carrier.
4. Keep the Phillips #2 screwdriver ready.
Steps
1. Remove the screws from the side of the cabled hard drive carrier.
2. Remove the hard drive from the hard drive carrier.
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Figure 29. Removing a cabled hard drive from a cabled hard drive carrier
1. screw (4) 2. cabled hard drive
3. cabled hard drive carrier
Next steps
1. Install the cabled hard drive in the hard drive carrier.
2. Install the hard drive carrier into the slot.
3. Follow the procedure listed in After working inside your system.
Related links
Installing a cabled hard drive into a hard drive carrier
Installing a cabled hard drive into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the hard drive carrier.
4. Keep the Phillips #2 screwdriver ready.
Steps
1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive
carrier.
2. Align the screw holes on the hard drive with the screw holes on the hard drive carrier.
When aligned correctly, the back of the hard drive is ush with the back of the hard drive carrier.
3. Install the screws to secure the hard drive to the hard drive carrier.
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Figure 30. Installing a cabled hard drive to a cabled hard drive carrier
1. screw (4) 2. cabled hard drive
3. cabled hard drive carrier
Next steps
1. Install the cabled hard drive carrier.
2. Follow the procedure listed in After working inside your system.
Related links
Removing a 3.5-inch cabled hard drive carrier
Installing a 3.5-inch cabled hard drive carrier
Installing a 3.5-inch cabled hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Press the release tab on the hard drive carrier and slide the hard drive carrier out of the system.
2. Install the hard drive into the hard drive carrier.
a. Secure the hard drive in place with screws.
3. Insert the hard drive carrier into the hard drive slot, and push the hard drive carrier until it clicks into place.
4. Connect the power and data cable to the hard drive.
• If connecting to the integrated SATA controller (SATA hard drives only), connect the SATA data cable to the SATA_A-D
connector on the system board.
• If connecting to a SAS RAID controller card (SAS or SATA hard drives), connect the data cable to the connector on the
card.
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Figure 31. Installing a cabled hard drive carrier
1. power/data cable 2. hard drive
3. release tab 4. hard drive carrier
5. screw (4)
Next steps
1. Enter System Setup and ensure that the controller of the hard drive is enabled.
2. Exit System Setup and reboot the system.
3. Install any software required for the hard drive operation as described in the documentation for the hard drive.
Removing a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that came with the product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. If installed, remove the front bezel.
3. Using the management software, prepare the hard drive for removal. For more information, see the documentation for the
storage controller.
If the hard drive is online, the green activity or fault indicator ashes when the hard drive is turned o. You can remove the hard
drive when the hard drive indicators turn o.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.
Steps
1. Press the release button to open the hard drive carrier release handle.
2. Slide the hard drive carrier out of the hard drive slot.
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CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive carrier blanks installed.
Figure 32. Removing a hot swappable hard drive or SSD
1. release button 2. hard drive carrier
3. hard drive carrier handle
Next steps
1. If you are not replacing the hard drive immediately, insert a hard drive carrier blank in the empty hard drive slot, or install a hard
drive carrier.
2. If removed, install the front bezel.
Related links
Removing the optional front bezel
Installing a 3.5-inch hot swappable hard drive carrier blank
Installing a hot swappable hard drive carrier
Installing the optional front bezel
Removing a hot swappable hard drive from a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.
1. Keep the Phillips #2 screwdriver ready.
2. Remove the hard drive carrier from the system.
Steps
1. Remove the screws from the side rails on the hard drive carrier.
2. Lift the hard drive out of the hard drive carrier.
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Figure 33. Removing a hot swappable hard drive from a hard drive carrier
1. screw (4) 2. hard drive
3. hard drive carrier
Next steps
1. Install the hot swappable hard drive into the hard drive carrier.
2. Install the hot swappable hard drive carrier into the system.
Related links
Removing a hot swappable hard drive carrier
Installing a hot swappable hard drive into a hot swappable hard drive carrier
Installing a hot swappable hard drive carrier
Installing a hot swappable hard drive into a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.
1. Keep the Phillips #2 screwdriver ready.
2. Remove the hot swappable hard drive carrier.
Steps
1. Insert the hot swappable hard drive into the hard drive carrier with the connector end of the hard drive toward the back.
2. Align the screw holes on the hard drive with the set of screw holes on the hard drive carrier.
When aligned correctly, the back of the hard drive is ush with the back of the hard drive carrier.
3. Attach the screws to secure the hard drive to the hard drive carrier.
Next steps
Install the hard drive carrier into the system.
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Figure 34. Installing a hot swappable hard drive into a hot swappable hard drive carrier
1. screw (4) 2. hard drive
3. hard drive carrier
Related links
Removing a hot swappable hard drive carrier
Installing a hot swappable hard drive carrier
Installing a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
CAUTION: Use only hard drives that have been tested and approved for use with the hard drive backplane.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier
and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield
spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive
automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you
wish to have over-written. Any data on the replacement hard drive is immediately lost after the hard drive is installed.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.
1. If installed, remove the front bezel.
2. If installed, remove the hard drive carrier blank.
3. Install a hot swappable hard drive into the hot swappable hard drive carrier.
Steps
1. Press the release button on the front of the hot swappable hard drive carrier and open the hot swappable hard drive carrier
handle.
2. Insert the hot swappable hard drive carrier into the hard drive slot, and push the hot swappable hard drive carrier until it comes
in contact with the backplane.
3. Close the hot swappable hard drive carrier handle to lock the hot swappable hard drive carrier in place.
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Figure 35. Installing a hot swappable hard drive carrier
1. release button 2. hard drive carrier
3. hard drive carrier handle
Next steps
If removed, install the front bezel.
Related links
Installing a hot swappable hard drive into a hot swappable hard drive carrier
Installing the optional front bezel
Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
Steps
1. Align the screw holes on the 2.5-inch hot swappable hard drive with the screw holes on the 3.5-inch hard drive adapter.
2. Install the screws to secure the 2.5-inch hot swappable hard drive to the 3.5-inch hard drive adapter.
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Figure 36. Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
1. 3.5-inch hard drive adapter 2. screw (2)
3. 2.5-inch hard drive
Next steps
Install the 3.5-inch adapter into the 3.5-inch hot swappable hard drive carrier.
Related links
Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier
Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Install the 2.5-inch hot swappable hard drive into the 3.5-inch hard drive adapter.
Steps
1. Insert the 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier with the connector end of the hard
drive toward the back of the 3.5-inch hot swappable hard drive carrier.
2. Align the screw holes on the 3.5-inch hard drive adapter and the 3.5-inch hard drive with the holes on the 3.5-inch hot
swappable hard drive carrier.
3. Install the screws to secure the 3.5-inch hard drive adapter to the 3.5-inch hot swappable hard drive carrier.
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Figure 37. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier
1. 3.5-inch hot swappable hard drive carrier 2. screw (5)
3. hard drive adapter 4. 2.5-inch hard drive
Next steps
Install the 3.5-inch hot swappable hard drive carrier into the system.
Related links
Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
Installing a hot swappable hard drive carrier
Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Remove the 3.5-inch hot swappable hard drive carrier from the system.
Steps
1. Remove the screws from the rails on the 3.5-inch hot swappable hard drive carrier.
2. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier.
Figure 38. Removing a 3.5 inch hard drive adapter from a hard drive carrier.
1. 3.5-inch hot swappable hard drive carrier 2. screw (5)
3. 3.5-inch hard drive adapter 4. 2.5-inch hot swappable hard drive
Next steps
Remove the 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter.
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Related links
Removing a hot swappable hard drive carrier
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that came with the product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Remove the 3.5-inch hard drive adapter from the 3.5-inch hot swappable hard drive carrier.
NOTE: A 2.5-inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is then installed in the 3.5-
inch hot swappable hard drive carrier.
Steps
1. Remove the screws from the side of the 3.5-inch hard drive adapter.
2. Remove the 2.5-inch hot swappable hard drive from the 3.5-inch hard drive adapter.
Figure 39. Removing 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter
1. 3.5-inch hard drive adapter 2. screw (2)
3. 2.5-inch hot swappable hard drive
Related links
Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier
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Hard drive cabling diagrams
Cabling four 3.5-inch hard drives
Figure 40. Cabling four 3.5-inch hard drives to the PERC card
1. hard drive/optical drive power connector on the system
board 2. SAS A connector
3. PERC card 4. system board
5. SATA/optical drive connector on the system board 6. cable routing clip
7. optical drive 8. hard drive (4)
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Figure 41. Cabling four 3.5-inch hard drives to the SATA connector on the system board
1. system board 2. SATA/optical drive connector on the system board
3. mini-SAS connector on the system board for SATA hard
drives 4. cable routing clip
5. optical drive 6. hard drive (4)
7. hard drive/optical drive power connector on the system
board
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Cabling two 3.5-inch hard drives
Figure 42. Cabling two 3.5-inch hard drives to the PERC card
1. hard drive/optical drive power connector on the system
board 2. SAS port A
3. PERC card 4. system board
5. SATA/optical drive connector on the system board 6. cable routing clip
7. optical drive 8. hard drive (2)
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Figure 43. Cabling two 3.5-inch hard drives to the SATA connector on the system board
1. system board 2. SATA/optical drive connector on the system board
3. mini-SAS connector on the system board for SATA hard
drives 4. cable routing clip
5. optical drive 6. hard drive (2)
7. hard drive/optical drive power connector on the system
board
Optical drive (optional)
Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types:
optical disc readers and optical disc writers.
Removing the optional optical drive
The procedure for removing an optical drive and optical drive blank is the same.
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
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2. Follow the procedure listed in the Before working inside your system section.
NOTE: Observe the routing of the power and data cables inside the chassis as you remove them from the system board
and the optical drive. Route these cables in the same way when you replace them to prevent them from being pinched or
crimped.
Steps
1. Disconnect the power and data cables from the back of the optical drive.
2. If required, disconnect the power and data cables from the system board.
3. To release the optical drive, press and push the release tab toward the front of the system.
4. Slide the optical drive out of the system.
Figure 44. Removing the optical drive
1. optical drive 2. data cable
3. power cable 4. release tab
Next steps
1. If you are not installing an optical drive immediately, install an optical drive blank.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certication of the
system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airow inside the
system.
NOTE: The procedure to install an optical drive blank is similar to the procedure to install an optical drive.
2. Follow the procedure listed in the After working inside your system section.
Related links
Installing the optional optical drive
Installing the optional optical drive
The procedure for installing an optical drive and optical drive blank is similar to the procedure to install an optical drive.
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
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2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the optical drive blank by pressing the blue release tab at the back of the blank and pushing the blank out of
the system.
Steps
1. Align the optical drive with the optical drive slot on the front of the chassis.
2. Slide the optical drive into the slot until the latch snaps into place.
3. Connect the power and data cables to the back of the optical drive.
4. Route the power and data cables through the cable routing latch of the system.
5. Connect the power and data cables to the connectors on the system board.
Figure 45. Installing the optical drive
1. optical drive 2. data cable
3. power cable 4. release tab
Next steps
Follow the procedure listed in the After working inside your system section.
Cooling fans
Depending on your system conguration, your system can support up to four cooling fans.
NOTE: Hot swappable removal or installation of the fans is not supported.
NOTE: Each fan is listed in the management software of the system, referenced by the respective fan number. If there is
a problem with a particular fan, you can easily identify and replace the proper fan by noting down the fan numbers
provided on the cooling fans.
The following table shows the number of fans required for dierent system congurations:
NOTE: Ensure that you install a cooling fan blank in an empty cooling fan bracket.
Table 23. Number of fans based on system conguration
System conguration Number of fans
Systems with four 3.5-inch hot swappable or cabled hard drives and expansion card 4
Systems with four 3.5-inch hot swappable or cabled hard drives and without expansion card 3
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System conguration Number of fans
Systems with two 2.5-inch cabled hard drives and expansion card 3
Systems with two 2.5-inch cabled hard drives and without expansion card 2
Removing the cooling fan blank
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: The procedure for removing each cooling fan blank is identical.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Press the release tabs and push the cooling fan blank to disengage it from the cooling fan bracket.
2. Lift the cooling fan blank out of the cooling fan bracket.
Figure 46. Removing a cooling fan blank
1. cooling fan blank (2) 2. cooling fan bracket
3. tab 4. release tab (2)
Next steps
1. Install the cooling fan.
2. Follow the procedure listed in the After working inside your system section.
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Installing the cooling fan blank
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: The procedure for removing each cooling fan blank is identical.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Lower the cooling fan blank into the cooling fan bracket.
2. Insert the tabs on the cooling fan blanks into the slots on the cooling fan bracket.
3. Press the cooling fan blank until it clicks into place.
Figure 47. Installing a cooling fan blank
Next steps
Follow the procedure listed in the After working inside your system section.
Removing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: The procedure for removing each fan is identical.
1. Follow the safety guidelines listed in the Safety instructions section.
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2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
Steps
1. Disconnect the power cable from the power connector on the system board by pressing the sides of the power cable.
2. Lift the fan out of the cooling fan bracket.
Figure 48. Removing a cooling fan
Next steps
1. Install the cooling fan.
2. Follow the procedure listed in the After working inside your system section.
Related links
Removing the cooling shroud
Installing a cooling fan
Installing the cooling shroud
Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: The procedure for installing each fan is identical.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
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4. If installed, remove the cooling fan blank.
Steps
1. Lower the fan into the cooling fan bracket.
2. Connect the power cable to the power cable connector on the system board.
Figure 49. Installing a cooling fan
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in the After working inside your system section.
Related links
Removing the cooling shroud
Installing the cooling shroud
Internal USB memory key (optional)
The USB memory key installed inside your system can be used as a boot device, security key, or mass storage device.
To boot from the USB memory key, congure the USB memory key with a boot image and then specify the USB memory key in the
boot sequence in System Setup.
The internal USB connector is located on the system board.
Related links
System board jumpers and connectors
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Replacing the optional internal USB memory key
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the expansion card riser.
Steps
1. Locate the USB port or USB memory key on the system board.
To locate the USB port, see the System board jumpers and connectors section.
2. If installed, remove the USB memory key from the USB port.
Figure 50. Removing the internal USB memory key
1. USB memory key 2. USB port
3. Insert the replacement USB memory key into the USB port.
Figure 51. Installing the internal USB memory key
1. USB memory key 2. USB port
Next steps
1. Install the expansion card riser.
2. Follow the procedure listed in the After working inside your system section.
3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
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Related links
Removing the expansion card riser
Expansion cards and expansion card riser
An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or riser card to
add enhanced functionality to the system through the expansion bus.
NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or missing. It does not
prevent your system from turning on and no BIOS POST message or F1/F2 pause is displayed.
Expansion card installation guidelines
Your system supports Generation 3 cards. The following table provides riser congurations.
Table 24. Expansion card slots available on the expansion card riser
PCIe slot on the expansion
card riser
Height Length Link width Slot width
1 Half height Half length x4 x8
2 Full height Half length x8 x16
NOTE: The expansion cards are not hot swappable.
The following table is a guide for installing expansion cards to ensure proper cooling and mechanical t. The expansion cards with the
highest priority must be installed rst using the slot priority indicated. All other expansion cards must be installed in card priority and
slot priority order.
Table 25. Expansion card installation order
Card priority Card type Slot priority Maximum allowed
1 PowerEdge RAID
Controller (PERC) H730
(full height)
2 1
2 PERC H730P (low
prole)
1 1
3 PERC H330 (full height) 2 1
4 PERC H330 (low prole) 1 1
5 PERC H830 (full height) 2 1
6 PERC H830 (low prole) 1 1
7 1 Gb NIC (full height) 2 1
8 1 Gb NIC (low prole) 1 1
9 1 Gb NIC (Broadcom
quad port)
2 1
10 1 Gb NIC (Broadcom low
prole)
1 1
11 1 Gb NIC (Intel dual port) 2 1
12 1 Gb NIC (Intel dual port,
low prole)
1 1
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Card priority Card type Slot priority Maximum allowed
13 1 Gb NIC (Broadcom
dual port)
2 1
14 1 Gb NIC (Broadcom
dual port, low prole)
1 1
15 12 Gb SAS (full height) 2 1
16 12 Gb SAS (low prole) 1 1
Removing the expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Disconnect the PERC card LED cable.
NOTE: This step is applicable only to the cabled hard drive systems.
Steps
1. Lift and rotate the expansion card riser latch to open it.
2. Holding the touch points, lift the expansion card riser from the riser connector on the system board.
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Figure 52. Removing and installing the expansion card riser
1. expansion card riser 2. touch point (2)
3. expansion card latch 4. guide slot on the chassis
5. riser connector on the system board 6. guide pin on the system board
7. guide slot on the expansion card riser
Next steps
1. Install the expansion card riser.
2. Follow the procedure listed in the After working inside your system section.
Related links
Removing an expansion card
Installing an expansion card
Installing the expansion card riser
Installing the expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Install the expansion card into the expansion card riser.
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Steps
1. Open the expansion card riser latch.
2. Align the following:
a. Guide on the expansion card riser with the guide pin on the system board.
b. Expansion card riser connector with the connector on the system board.
3. Lower the expansion card riser until the expansion card riser is rmly seated in the connector on the system board.
4. Close the expansion card riser latch.
Figure 53. Installing the expansion card riser
1. expansion card riser 2. guide on the expansion card riser
3. guide pin on the system board 4. riser connector on the system board
5. slot on the chassis 6. expansion card latch
Next steps
1. If removed, connect the PERC card LED cable.
2. Follow the procedure listed in the After working inside your system section.
Related links
Installing an expansion card
Removing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Disconnect any cables connected to the expansion card or expansion card riser.
4. If installed, remove the expansion card riser.
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Steps
1. Hold the expansion card by its edges and remove it from the expansion card riser connector.
2. If you are removing the card permanently, install a ller bracket in the empty expansion card slot and close the expansion card
latch.
NOTE: You must install a ller bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certication of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airow inside the system.
Figure 54. Removing the expansion card from the expansion card riser
1. touch point (2) 2. expansion card riser connector
3. expansion card riser 4. expansion card
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Figure 55. Removing the expansion card from the expansion card riser
1. PERC card 2. expansion card connector on the riser
3. touch point (2) 4. expansion card riser
5. LED connector on the system board 6. LED cable
7. LED connector on the PERC card
Next steps
1. Install the expansion card.
2. Install the expansion card riser
3. Follow the procedure listed in the After working inside your system section.
Related links
Removing the expansion card riser
Installing an expansion card
Installing the expansion card riser
Installing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the expansion card riser.
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Steps
1. Locate the expansion card connector on the riser.
2. Holding the expansion card by its edges, position the card so that the card connector aligns with the connector on the
expansion card riser.
3. Align the expansion card bracket with the hooks on the chassis.
4. Insert the card connector into the expansion card riser connector until the card is rmly seated.
NOTE: Ensure that the expansion card is properly seated along the chassis, so that expansion card latch can be
closed.
5. If required, connect the cables to the expansion card.
Figure 56. Installing the expansion card in the expansion card riser
1. touch point (2) 2. expansion card riser connector
3. expansion card riser 4. expansion card
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Figure 57. Installing the expansion card in the expansion card riser
1. PERC card 2. expansion card connector on the riser
3. touch point (2) 4. expansion card riser
5. LED connector on the system board 6. LED cable
7. LED connector on the PERC card
Next steps
1. Install the expansion card riser.
2. Follow the procedure listed in the After working inside your system section.
Related links
Removing the expansion card riser
Installing the expansion card riser
SD vFlash card (optional)
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent
on-demand local storage and a custom deployment environment that enables automation of server conguration, scripts, and
imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at
Dell.com/idracmanuals.
Removing the optional SD vFlash card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Locate the SD vFlash card slot at the back of the chassis.
Steps
To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash card from the SD vFlash
card slot.
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Figure 58. Removing the optional SD vFlash card
1. SD vFlash card 2. SD vFlash card slot
Installing an optional SD vFlash card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Locate the SD vFlash card slot at the back of the chassis.
Steps
1. Install a the SD vFlash card by inserting the contact-pin end of the SD vFlash card into the SD vFlash card slot on the module.
NOTE: The slot is keyed to ensure correct insertion of the SD vFlash card.
2. Press the SD vFlash card inward to lock it into the SD vFlash card slot.
Figure 59. Installing an optional SD vFlash card
iDRAC port card (optional)
The iDRAC port card consists of a SD vFlash card slot and an iDRAC port. The iDRAC port card is used for advanced management
of the system. An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It provides
persistent on-demand local storage and a custom deployment environment that allows automation of server conguration, scripts,
and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at
Dell.com/esmmanuals.
The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features a dedicated NIC port and
is used for remote, advanced management of the system through the network.
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent
on-demand local storage and a custom deployment environment that enables automation of server conguration, scripts, and
imaging. It emulates a USB device. For more information, see the Integrated Dell Remote Access Controller User's Guide at
Dell.com/idracmanuals.
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Removing the optional iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. If connected, disconnect the network cable from the iDRAC port card.
5. Remove the cooling shroud.
Steps
1. Loosen the screw securing the iDRAC port card holder to the system board.
2. Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board, and remove the card from
the chassis.
Figure 60. Removing the iDRAC port card
1. screw 2. iDRAC port
3. iDRAC port card board 4. SD vFlash media card slot
5. tabs on the iDRAC port 6. slots on the chassis
7. iDRAC port card connector 8. iDRAC port card holder
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Next steps
1. Install the iDRAC port card.
2. If disconnected, reconnect the network cable.
3. Follow the procedure listed in the After working inside your system section.
Related links
Removing the cooling shroud
Installing the optional iDRAC port card
Installing the cooling shroud
Installing the optional iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Ensure that you follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. Remove the cooling shroud.
Steps
1. Align and insert the tabs on the iDRAC port card into the slots on the chassis.
2. Insert the iDRAC port card into the connector on the system board.
3. Tighten the screw that secures the iDRAC port card holder to the system board.
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Figure 61. Installing the iDRAC port card
1. screw 2. iDRAC port
3. iDRAC port card board 4. SD vFlash media card slot
5. tabs on the iDRAC port 6. slots on the chassis
7. iDRAC port card connector 8. iDRAC port card holder
Next steps
1. Install the cooling shroud.
2. If disconnected, reconnect the network cable.
3. Follow the procedure listed in the After working inside your system section.
Related links
Removing the cooling shroud
Installing the cooling shroud
Heat sink and processor
Removing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
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CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is
necessary to maintain proper thermal conditions.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell
certied service technicians.
1. Ensure that you follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
4. Remove the cooling shroud.
WARNING: The heat sink and processor are too hot to touch for some time after the system has been powered down.
Allow the heat sink and processor to cool down before handling them.
Steps
1. Loosen one of the screws that secure the heat sink to the system board.
Allow some time (around 30 seconds) for the heat sink to loosen from the processor.
2. Loosen the screw that is diagonally opposite the screw you rst removed.
3. Repeat the procedure for the remaining two screws.
4. Lift the heat sink away from the system.
Figure 62. Removing and installing a heat sink
1. captive screw (4) 2. heat sink
3. processor socket 4. slot (4)
Next steps
1. If you are removing only a faulty heat sink, install the replacement heat sink, if not, remove the processor.
2. Follow the procedure listed in the After working inside your system section.
Related links
Removing the cooling shroud
Installing the heat sink
Installing the processor
Installing the cooling shroud
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Removing the processor
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell
certied service technicians.
1. Follow the safety guidelines listed in the Safety instructions section.
2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions
included in the compressed download le to install the update on your system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
3. Follow the procedure listed in the Before working inside your system section.
4. Remove the cooling shroud.
5. Remove the heat sink.
6. Keep the Phillips #2 screwdriver ready.
WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the
processor to cool before removing it.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up
suddenly if not rmly held.
Steps
1. Release the socket lever by pushing the lever down and out from under the tab on the processor shield.
2. Lift the lever upward until the processor shield lifts.
CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in
the processor socket when removing the processor out of the socket.
3. Lift the processor out of the socket.
NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do
not touch the bottom of the processor to avoid damage to the processor contacts. Touch only the side edges of the
processor.
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Figure 63. Opening and closing the processor shield
1. processor shield 2. tab on the processor shield
3. socket lever
Figure 64. Removing and installing a processor
1. pin-1 indicator of processor 2. processor
3. slot (2) 4. processor shield
5. socket lever 6. socket keys (2)
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7. socket
Next steps
1. Install the processor.
2. Install the heat sink.
3. Follow the procedure listed in the After working inside your system section.
Related links
Removing the cooling shroud
Removing the heat sink
Installing the processor
Installing the heat sink
Installing the cooling shroud
Installing the processor
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell
certied service technicians.
1. Ensure that you follow the Safety instructions.
2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions
included in the compressed download le to install the update on your system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
3. Follow the procedure listed in Before working inside your system.
4. Remove the cooling shroud.
Steps
1. Unpack the new processor.
If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint
free cloth.
2. Locate the processor socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants. Contaminants on the
processor contacts such as thermal grease or oil can damage the processor.
3. Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into
the socket.
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be
careful not to bend the pins in the socket.
4. Align the pin-1 indicator of the processor with the triangle on the socket.
5. Place the processor on the socket such that the slots on the processor align with the socket keys.
6. Close the processor shield by sliding it under the retention screw.
7. Lower the socket lever and push it under the tab to lock it.
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Figure 65. Opening and closing the processor shield
1. processor shield 2. tab on the processor shield
3. socket lever
Figure 66. Installing a processor
1. pin-1 indicator of processor 2. processor
3. slot (2) 4. processor shield
5. socket lever 6. socket keys (2)
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7. socket
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper
thermal conditions.
1. Install the heat sink.
2. Follow the procedure listed in After working inside your system.
3. While booting, press F2 to enter System Setup and check that the processor information matches the new system
conguration.
4. Run the system diagnostics to verify that the new processor operates correctly.
Related links
Removing the cooling shroud
Installing the heat sink
Installing the cooling shroud
Installing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell
certied service technicians.
1. Ensure that you follow the Safety instructions.
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in Before working inside your system.
4. Remove the cooling shroud.
5. Install the processor.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor
as shown in the following gure.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating
the processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you use it.
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Figure 67. Applying thermal grease on the top of the processor
1. processor 2. thermal grease
3. thermal grease syringe
3. Place the heat sink onto the processor.
NOTE: Ensure that the arrow on the heat sink is facing the back of the chassis.
4. Tighten one of the four screws to secure the heat sink to the system board.
5. Tighten the screw diagonally opposite to the rst screw you tightened.
NOTE: Do not overtighten the heat sink retention screws when installing the heat sink. To prevent overtightening,
tighten the retention screw until resistance is felt. The screw tension must not be more than 6 in-lb (6.9 kg-cm).
6. Repeat the procedure for the remaining two screws.
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in After working inside your system.
3. While booting, press F2 to enter System Setup and check that the processor information matches the new system
conguration.
4. Run the system diagnostics to verify that the new processor operates correctly.
Related links
Removing the cooling shroud
Installing the processor
Installing the cooling shroud
Power supply unit
Your system supports a 250 W AC non-redundant power supply unit (PSU).
109
Removing a cabled power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Disconnect the power cables from the power supply unit (PSU) to the system board, hard drives, and optical drive.
Steps
Remove the screw securing the PSU to the chassis, slide the PSU toward the front of the chassis and lift it out of the chassis.
Figure 68. Removing a cabled power supply unit
1. screw 2. PSU
3. P2 cable connector 4. P1 cable connector
5. stando 6. P3 cable connector
Next steps
1. Install the cabled PSU.
2. Follow the procedure listed in the After working inside your system section.
Related links
Installing a cabled power supply unit
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Installing a cabled power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Slide the PSU into the PSU slot.
2. Align the screw hole on the PSU with the stando on the chassis.
3. Tighten the screw to secure the PSU to the chassis.
4. Connect all the power cables to the system board, hard drives, and optical drive.
Figure 69. Installing a cabled PSU
1. screw 2. PSU
3. P2 cable connector 4. P1 cable connector
5. stando 6. P3 cable connector
Next steps
1. Follow the procedure listed in the After working inside your system section.
System battery
The system battery is used to power the real-time clock and storing the BIOS settings of the system.
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Replacing the system battery
Prerequisites
1. Follow the safety guidelines listed in safety instructions section.
2. Follow the procedure listed in the Before working in your system section.
3. Remove the expansion card riser.
4. Keep the plastic scribe ready.
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the
same or equivalent type recommended by the manufacturer. For more information, see the safety information that
shipped with your system.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell
certied service technicians.
Steps
1. Locate the battery socket. For more information, see the System board connectors section.
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or
removing a battery.
2. Use a plastic scribe to pry out the system battery as shown in the following illustration:
Figure 70. Removing the system battery
1. plastic scribe 2. positive side of the battery connector
3. securing tabs
3. Install a new system battery by holding the battery with the "+" sign facing up and slide it under the securing tabs.
4. Press the battery into the connector until it snaps into place.
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Figure 71. Installing the system battery
1. positive side of the battery connector 2. battery connector
Next steps
1. Install the expansion card riser.
2. Follow the procedure listed in the After working in your system section.
3. While booting, press F2 to enter System Setup and ensure that the battery is operating properly.
4. Enter the correct time and date in the System Setup Time and Date elds.
5. Exit System Setup.
Related links
Removing the expansion card riser
Installing the expansion card riser
Hard drive backplane
Systems with four 3.5-inch hot swappable SAS or SATA hard drives support a hard drive backplane.
Removing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before
removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can
replace them in the same locations.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove all the hard drives.
4. Disconnect the SAS/SATA data, signal, and power cable(s) from the backplane.
Steps
Press the release tabs and lift the hard drive backplane out of the chassis.
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Figure 72. Removing the four 3.5-inch hot swappable SAS/SATA hard drive backplane
1. guide (2) 2. hard drive backplane
3. release tab (2) 4. backplane power cable
5. backplane signal cable 6. SAS_A connector on the backplane
7. hard drive connector (4)
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Figure 73. Cabling diagram—Four 3.5-inch hot swappable SAS/SATA hard drive backplane
1. power supply unit 2. signal connector on the system board
3. hard drive/optical drive power connector on the
system board 4. system board
5. SATA/optical drive connector on the system board 6. mini-SAS connector for SATA hard drives
7. cable routing clip 8. optical drive
9. SATA connector on the hard drive backplane 10. hard drive backplane
11. signal connector on the hard drive backplane 12. power connector on the hard drive backplane
Next steps
1. Install the hard drive backplane.
2. Follow the procedure listed in After working inside your system.
Related links
Removing a hot swappable hard drive carrier
Installing the hard drive backplane
115
Installing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
CAUTION: To prevent damage to the control panel ex cable, do not to bend the control panel ex cable after it is
inserted into the connector.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Align the slots on the backplane release tabs with the guide pins on the chassis.
2. Slide the hard drive backplane into the chassis until the release tabs snap into place.
3. Connect the SAS/SATA data, signal, and power cable(s) to the backplane.
Figure 74. Installing the four 3.5-inch hot swappable SAS/SATA hard drive backplane
1. guide (2) 2. hard drive backplane
3. release tab (2) 4. backplane power cable
5. backplane signal cable 6. SAS_A connector on the backplane
7. hard drive connector (4)
Next steps
1. Install the hard drives in their original locations.
2. Follow the procedure listed in the After working inside your system section.
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Related links
Installing a hot swappable hard drive carrier
Control panel assembly
This section provides information about removing or installing the LCD control panel assembly.
Removing the LCD control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Disconnect the cables from the control panel board.
CAUTION: Do not use excessive force when removing the control panel as it can damage the connectors.
2. Hold the top edge of the LCD control panel at the corners and pull upward until the LCD control panel tabs are released.
3. Pull the control panel away from the chassis.
4. Remove the screws securing the LCD control panel board.
5. Lift the LCD control panel board away from the chassis.
Figure 75. Removing the LCD control panel—four 3.5-inch hot swappable hard drive chassis
1. LCD control panel 2. notches (6)
3. display module cable retention clip 4. display module cable
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5. tabs on the LCD control panel (6)
Figure 76. Removing the LCD control panel board—four hard drive chassis
1. screw (2) 2. control panel connector cable
3. display module cable 4. LCD control panel board
5. USB connector cable 6. stando on the chassis (2)
Next steps
1. Install the LCD control panel assembly.
2. Follow the procedure listed in the After working inside your system section.
Related links
Installing the LCD control panel assembly
Installing the LCD control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Align the tabs on the control panel with the notches on the chassis.
2. Route the LCD cable through the cable retention clip.
3. Push the control panel toward the chassis until it snaps into place.
4. Align and install the LCD control panel board.
5. Secure the board in place with screws.
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Figure 77. Installing the LCD control panel—four 3.5-inch hot swappable hard drive chassis
1. LCD control panel 2. notches (6)
3. display module cable retention clip 4. display module cable
5. tabs on the LCD control panel (6)
Figure 78. Installing the LCD control panel board—four hard drive chassis
1. screw (2) 2. control panel connector cable
3. display module cable 4. LCD control panel board
5. USB connector cable 6. stando on the chassis (2)
Next steps
Follow the procedure listed in the After working inside your system section.
119
Removing the LED control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Disconnect the cables connected to the control panel module.
CAUTION: Do not use excessive force when removing the control panel as it can damage the connectors.
Steps
1. For cabled hard drive chassis, perform the following steps:
a. Remove the screw(s) that secure the LED panel to the chassis.
b. Remove the LED panel.
2. Remove the screws that secure the control panel board to the chassis.
3. Lift the control panel board away from the chassis.
Figure 79. Removing the LED module—four cabled hard drive chassis
1. LED module 2. screw (2)
3. slot on the chassis
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Figure 80. Removing the LED control panel board—four cabled hard drive chassis
1. screw (2) 2. control panel connector cable
3. control panel board 4. USB connector cable
5. stando on the chassis (2)
Next steps
1. Install the LED control panel assembly.
2. Follow the procedure listed in the After working inside your system section.
Related links
Installing the LED control panel assembly
Installing the LED control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1. Follow the safety guidelines listed in safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. For cabled hard drive systems, perform the following steps:
a. Insert the LED panel into the slot in the chassis.
b. Secure the LED panel with the screws.
2. Insert the control panel board into the slot in the chassis and align the two screw holes on the control panel board with the
corresponding holes on the chassis.
3. Secure the control panel board with the screws.
4. Connect all the cables to the control panel board.
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Figure 81. Installing the LED module—four cabled hard drive chassis
1. LED module 2. screw (2)
3. slot on the chassis
Figure 82. Installing the LED control panel board—four cabled hard drive chassis
Next steps
Follow the procedure listed in the After working inside your system section.
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System board
A system board (also known as the motherboard) is the main printed circuit board found in systems. The system board allows
communication between many of the crucial electronic components of the system, such as the central processing unit (CPU) and
memory, and also provides connectors for other peripherals. Unlike a backplane, a system board contains a signicant number of
subsystems such as the processor, expansion cards, and other components.
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell
certied service technicians.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this
system board, you must supply the recovery key when you restart your system or program before you can access the
encrypted data on your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the TPM plug-in module is
installed, it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM plug-in
module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
1. Follow the safety guidelines listed in Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in Before working inside your system.
4. Remove the following components:
a. cooling shroud
b. memory modules
c. cooling fan cables
d. expansion cards
e. expansion card riser
f. heat sink and processor
g. iDRAC port card, if installed
Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identication button while removing the system board from the
chassis.
2. Remove the screws on the system board, and slide the system board toward the front of the chassis.
3. Hold the system board by the touch points and lift it out of the chassis.
CAUTION: To prevent damage to the system board, do not lift the system board by holding a memory module,
processor, or other components; hold the system board by its edges only.
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Figure 83. Removing the screws on the system board
1. screw (8)
124
Figure 84. Removing the system board
1. touch point (2) 2. system board
Next steps
1. Install the system board.
2. Follow the procedure listed in the After working inside your system section.
Related links
Removing the cooling shroud
Removing a memory module
Removing the expansion card riser
Removing the optional iDRAC port card
Removing the heat sink
Removing the processor
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell
certied service technicians.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identication button while placing the system board into the chassis.
1. Follow the safety guidelines listed in Safety instructions section.
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2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Hold the system board by its edges, and orient it toward the back of the chassis.
2. Lower the system board into the chassis until the connectors at the back of the system board align with the slots on the back
of the chassis.
3. Tighten the screws that secure the system board to the chassis.
Figure 85. Install the system board
1. touch point (2) 2. system board
Next steps
1. If required, install the Trusted Platform Module (TPM). See, the Installing the Trusted Platform Module section.
2. Reinstall the following components:
a. expansion card riser
b. memory modules
c. heat sink and processor
d. cooling shroud
e. iDRAC port card, if removed
3. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed through the cable routing latch.
4. Follow the procedure listed in the After working inside your system section.
5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller
User’s Guide, at Dell.com/idracmanuals.
NOTE: If you are using Easy Restore, you do not have to import an existing iDRAC Enterprise license.
6. Ensure that you perform the following steps:
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a. Use the Easy Restore feature to restore the service tag. See the Restoring the Service Tag by using the Easy Restore
feature section.
b. If the service tag is not backed up in the backup ash device, enter the system service tag manually. See the Entering the
system service tag by using System Setup section.
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). See the Re-enabling the TPM for BitLocker users section.
Related links
Installing the processor
Installing the heat sink
Installing the optional iDRAC port card
Installing the expansion card riser
Installing a memory module
Installing the cooling shroud
Restoring the Service Tag by using the Easy Restore feature
By using the Easy Restore feature, you can restore your Service Tag, license, UEFI conguration, and the system conguration data
after replacing the system board. All data is automatically backed up in a backup ash device. If BIOS detects a new system board
and the Service Tag in the backup ash device, BIOS prompts the user to restore the backup information.
1. Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup ash device, BIOS displays the Service Tag,
the status of the license, and the UEFI Diagnostics version.
2. Perform one of the following steps:
After the restore process is complete, BIOS prompts to restore the system conguration data.
3. Perform one of the following steps:
• Press Y to restore the system conguration data.
• Press N to use the default conguration settings.
After the restore process is complete, the system restarts.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag eld is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click Ok.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into
devices. A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and
secret RSA key burned in as it is produced, it can perform the platform authentication.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. After the TPM is
installed, it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM breaks the
cryptographic binding, and it cannot be re-installed or installed on another system board.
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NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell
certied service technicians.
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell
certied service technicians.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Locate the TPM connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors section.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
4. Press the plastic rivet until the rivet snaps into place.
Figure 86. Installing the TPM
1. rivet slot on the system board 2. plastic rivet
3. TPM 4. TPM connector
Next steps
1. Install the system board.
2. Follow the procedure listed in the After working inside your system section.
Related links
Installing the system board
Initializing the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/cc753140.aspx.
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The TPM Status changes to Enabled, Activated.
Initializing the TPM for TXT users
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On with Pre-boot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9. From the Intel TXT option, select On.
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7
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you
are unable to x the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Running the Embedded System Diagnostics from Boot Manager
Prerequisites
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F10.
2. Use the up arrow and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell Lifecycle Controller
1. As the system boots, press F10.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
System diagnostics controls
Menu Description
Conguration Displays the conguration and status of all detected devices.
Results Displays the results of all tests that are executed.
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Menu Description
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one
event description is recorded.
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8
Jumpers and connectors
System board jumpers and connectors
Figure 87. System board jumpers and connectors
Table 26. System board jumpers and connectors
Item Connector Description
1 PCIE_G3_X8 PCIe card connector 2
2 INT_USB_3.0 Internal USB connector 3.0
3 CPU1 Processor socket
4 J_AMEA1 iDRAC port card connector
5 A3, A1, A4, A2 Memory module socket
6 PWR_CONN2 4–pin power connector 2
7 J_MINISAS1 Chipset SAS connector
8 J_SATA_CD Optical drive SATA connector
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Item Connector Description
9 SYS_PWR 8-pin power connector
10 PWR_EVENT Power supply unit connector
11 PWD_EN Password jumpers
12 FAN4 Cooling fan connector
13 FAN3 Cooling fan connector
14 NVRAM CLR NVRAM password jumper
15 FAN2 Cooling fan connector
16 J_TPM1 Trusted platform module connector
17 R_INTRUSION Intrusion switch connector
18 BP_SIG Backplane signal connector
19 SAS_LED PERC LED connector
20 HDD/ODD_PWR Hard drive/optical disk drive power connector
21 FP_USB Front panel USB connector
22 FAN1 Cooling fan connector
23 CTRL_PNL Control panel interface connector
24 BATTERY Battery connector
System board jumper settings
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that came with the product.
For information about resetting the password jumper to disable a password, see the Disabling A Forgotten Password section.
Table 27. System Board Jumper settings
Jumper Setting Description
PWRD_EN
(default) The password feature is enabled (pins 1–2).
The password feature is disabled (pins 2–3).
NVRAM_CLR
(default) The conguration settings are retained at system boot (pins 2–3).
The conguration settings are cleared at the next system boot. (pins
1–2).
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Disabling a forgotten password
The system's software security features include a system password and a setup password. The password jumper enables these
password features or disables them and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 2 and 3 to pins 1 and 2.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 1 and 2. However, before you
assign a new system and/or setup password, you must move the jumper back to pins 2 and 3.
NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the system disables the
new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
6. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
11. Assign a new system or setup password.
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9
Troubleshooting your system
Safety rst—for you and your system
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system stops
responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your
system before troubleshooting any external devices.
Troubleshooting the video subsystem
Prerequisites
NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under
Virtual Console. If this option is not selected, local video is disabled.
Steps
1. Check the cable connections (power and display) to the monitor.
2. Check the video interface cabling from the system to the monitor.
3. Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
Next steps
If the tests fail, see the Getting help section.
Troubleshooting a USB device
Prerequisites
NOTE: Follow steps 1 to 5 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 6.
Steps
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
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3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.
4. In iDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.
5. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard or mouse.
If the problem is not resolved, proceed to step 6 to troubleshoot other USB devices attached to the system.
If the problem is not resolved, proceed to troubleshoot other USB devices attached to the system.
6. Turn o all attached USB devices, and disconnect them from the system.
7. Restart the system.
8. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices screen. If
your keyboard is not functioning, use remote access to enable or disable the USB options.
9. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings.
See the System board jumper setting section
10. In the IDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.
11. Reconnect and turn on each USB device one at a time.
12. If a USB device causes the same problem, turn o the device, replace the USB cable with a known good cable, and turn on the
device.
Next steps
If all troubleshooting fails, see the Getting help section.
Troubleshooting a serial I/O device
Prerequisites
Steps
1. Turn o the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a known working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable with a known working cable.
3. Turn o the system and the serial device, and swap the serial device with a compatible device.
4. Turn on the system and the serial device.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic
tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
• If the link indicator does not glow, the cable connected might be disengaged.
• If the activity indicator does not glow, the network driver les might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
• Try another known good network cable.
• If the problem persists, use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC documentation.
5. Enter System Setup and conrm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
7. Ensure that all the NICs and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
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8. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Remove the following components (if installed) from the system:
• Power supply unit(s)
• Optical drive
• Hard drives
• Hard drive backplane
• USB memory key
• Hard drive tray
• Cooling shroud
• Expansion card risers (if installed)
• Expansion cards
• Cooling fan assembly (if installed)
• Cooling fan(s)
• Memory modules
• Processor(s) and heat sink(s)
• System board
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3 except the expansion cards.
6. Install the system cover.
7. Turn on the system and attached peripherals.
If the problem persists, see the Getting help section.
8. If the system starts properly, turn o the system, and reinstall all the expansion cards that you removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the tests fail, see the Getting help section.
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
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Steps
1. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• power supply unit(s)
• cooling fan assembly (if installed)
• cooling fan(s)
• processor(s) and heat sink(s)
• memory modules
• hard drive carriers or cage
• hard drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: If the system is turned o for long periods of time (for weeks or months), the NVRAM may lose the system
conguration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally
except for the time set in System Setup, the problem may be caused by a software, rather than by a defective battery.
Steps
1. Re-enter the time and date in System Setup.
2. Turn o the system, and disconnect it from the electrical outlet for at least an hour.
3. Reconnect the system to the electrical outlet, and turn on the system.
4. Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for system battery messages.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
The following sections provide information on troubleshooting power source and power supply units problems.
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Troubleshooting power source problems
1. Press the power button to ensure that your system is turned on. If the power indicator does not glow when the power button is
pressed, press the power button rmly.
2. Plug in another working power supply unit to ensure that the system board is not faulty.
3. Ensure that no loose connections exist.
For example, loose power cables.
4. Ensure that the power source meets applicable standards.
5. Ensure that there are no short circuits.
6. Have a qualied electrician check the line voltage to ensure that it meets the needed specications.
Power supply unit problems
1. Ensure that no loose connections exist.
For example, loose power cables.
2. Ensure that the power supply unit (PSU) handle or LED indicates that the PSU is working properly.
For more information about PSU indicators, see the Power indicator codes section.
3. If you have recently upgraded your system, ensure that the PSU has enough power to support the new system.
4. If you have a redundant PSU conguration, ensure that both the PSUs are of the same type and wattage.
You may have to upgrade to a higher wattage PSU.
5. Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back.
6. Reseat the PSU.
NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and determine if it is
working properly.
If the problem persists, see the Getting help section.
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Ensure that the following conditions exist:
• System cover, cooling shroud, EMI ller panel, memory module blank, or back ller bracket is not removed.
• Ambient temperature is not higher than the system specic ambient temperature.
• External airow is not obstructed.
• A cooling fan is not removed or has not failed.
• The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC web GUI:
1. Click Hardware → Fans → Setup.
2. From the Fan Speed Oset drop-down list, select the cooling level required or set the minimum fan speed to a custom value.
From F2 System Setup:
1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed oset or minimum fan speed.
From RACADM commands:
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1. Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: The fan number is referenced by the management software of the system. In the event of a problem with a
particular fan, you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Reseat the fan or the fan's power cable.
2. Restart the system.
Next steps
1. Follow the procedure listed in the After working inside your system section.
2. If the problem persists, see the Getting help section.
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. If the system is operational, run the appropriate diagnostic test. See the Using system diagnostics section for the available
diagnostic tests.
If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.
2. If the system is not operational, turn o the system and attached peripherals, and unplug the system from the power source.
Wait at least for 10 seconds, and then reconnect the system to the power source.
3. Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specic memory module, go to step 12.
4. Enter System Setup, and check the system memory setting. Make any changes to the memory settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the system cover.
7. Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory module. Reinstall the
memory device.
8. Reseat the memory modules in their sockets.
9. Install the system cover.
10. Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with step 11.
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11. Remove the system cover.
12. If a diagnostic test or error message indicates a specic memory module as faulty, swap or replace the module with a known
working memory module.
13. To troubleshoot an unspecied faulty memory module, replace the memory module in the rst DIMM socket with a module of
the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM type(s), incorrect DIMM
installation, or defective DIMM(s). Follow the on-screen instructions to resolve the problem.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting an internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Locate the USB key and reseat it.
5. Install the system cover.
6. Turn on the system and attached peripherals, and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3.
8. Insert a known working USB key.
9. Install the system cover.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on, the
SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
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NOTE: When an SD card failure occurs, the internal dual SD module controller noties the system. On the next
restart, the system displayed a message indicating the failure. If redundancy is enabled at the time of SD card failure,
a critical alert will be logged and chassis health will degrade.
4. Replace the failed SD card with a new SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the
needed modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system prompts you to
perform a rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.
Troubleshooting an optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. Try using a dierent CD or DVD.
2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port are
enabled.
3. Run the appropriate diagnostic test.
4. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
5. If installed, remove the bezel.
6. Remove the system cover.
7. Ensure that the interface cable is securely connected to the optical drive and to the controller.
8. Ensure that a power cable is properly connected to the drive.
9. Install the system cover.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a hard drive or SSD
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all les
on the hard drive.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as required through the following steps.
2. If your system has a RAID controller and your hard drives are congured in a RAID array, perform the following steps:
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a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware
Conguration wizard to check the RAID conguration.
See the Dell Lifecycle Controller documentation or online help for information about RAID conguration.
b. Ensure that the hard drives are congured correctly for the RAID array.
c. Take the hard drive oine and reseat the drive.
d. Exit the conguration utility and allow the system to boot to the operating system.
3. Ensure that the needed device drivers for your controller card are installed and are congured correctly. For more information,
see the operating system documentation.
4. Restart the system and enter the System Setup.
5. Verify that the controller is enabled and the drives are displayed in the System Setup.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: When troubleshooting a controller, see the documentation for your operating system and the controller.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Verify that the installed expansion cards are compliant with the expansion card installation guidelines.
5. Ensure that each expansion card is rmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical
outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the Getting help section.
14. For each expansion card you removed in step 10, perform the following steps:
a. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the problem persists, see the Getting help section.
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Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and
the expansion card.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is rmly seated in its connector.
5. Install the system cover.
6. Turn on the system and attached peripherals.
7. If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical
outlet.
8. Remove the system cover.
9. Remove all expansion cards installed in the system.
10. Install the system cover.
11. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12. For each expansion card you removed in step 8, perform the following steps:
a. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
Steps
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. See the Using system diagnostics section.
7. If the problem persists, see the Getting help section.
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System messages
For a list of event and error messages generated by the system rmware and agents that monitor system components, see the Dell
Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example,
before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually
interrupt the task and need you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more information, see the
documentation that shipped with the operating system or application.
Diagnostic messages
The system diagnostic utility generates messages if there are errors detected when you run diagnostic tests on your system. For
more information about system diagnostics, see the Using system diagnostics section.
Alert messages
The systems management software generates alert messages for your system. Alert messages include information, status, warning,
and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management
software documentation links listed in the Documentation resources section of this manual.
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Getting help
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you
can nd contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service
issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag eld.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Documentation feedback
Click the Feedback link in any of the Dell documentation pages, ll out the form, and click Submit to send your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
About this task
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specic hardware conguration and warranty information
• A direct link to Dell to contact technical support and sales teams
Steps
1. Go to Dell.com/QRL and navigate to your specic product or
2. Use your smartphone or tablet to scan the model-specic Quick Resource (QR) code located in the following image or on your
Dell PowerEdge system:
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