Table of Contents
- Dell EMC PowerEdge R440 Installation and Service Manual
- Dell EMC PowerEdge R440 overview
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Optional front bezel
- System cover
- Inside the system
- Backplane cover
- Air shroud
- Cooling fans
- Intrusion switch
- Drives
- Removing a drive blank
- Installing a drive blank
- Removing a 2.5 inch drive from a 3.5 inch drive adapter
- Installing a 2.5 inch drive into a 3.5 inch drive adapter
- Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier
- Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier
- Removing a hard drive
- Installing a hard drive
- Removing the drive from the drive carrier
- Installing a drive into the drive carrier
- System memory
- Processors and heat sinks
- Internal PERC riser
- Expansion cards and expansion card risers
- M.2 SSD module
- Optional IDSDM or vFlash module
- LOM riser card
- Hard drive backplane
- Cable routing
- System battery
- Optional internal USB memory key
- Optical drive (optional)
- Power supply units
- Power interposer board
- Control panel
- System board
- Trusted Platform Module
- Using system diagnostics
- Jumpers and connectors
- Getting help
DELL R440 User Manual
Displayed below is the user manual for R440 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell EMC PowerEdge R440
Installation and Service Manual
Regulatory Model: E45S Series
Regulatory Type: E45S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 03
Rev. A01
Contents
1 Dell EMC PowerEdge R440 overview............................................................................................................. 8
Front view of the system.................................................................................................................................................. 8
Left control panel view...............................................................................................................................................10
Right control panel view............................................................................................................................................ 13
Back view of the system..................................................................................................................................................14
Drive indicator codes........................................................................................................................................................16
NIC indicator codes.......................................................................................................................................................... 17
Power supply unit indicator codes..................................................................................................................................17
LCD panel.......................................................................................................................................................................... 18
Viewing Home screen................................................................................................................................................ 19
Setup menu................................................................................................................................................................. 19
View menu.................................................................................................................................................................. 20
Locating the Service Tag of your system......................................................................................................................20
2 Documentation resources.............................................................................................................................21
3 Technical specications............................................................................................................................... 23
System dimensions.......................................................................................................................................................... 24
Chassis weight..................................................................................................................................................................24
Processor specications................................................................................................................................................. 25
PSU specications...........................................................................................................................................................25
System battery specications........................................................................................................................................ 25
Expansion bus specications..........................................................................................................................................25
Memory specications.................................................................................................................................................... 25
Storage controller specications....................................................................................................................................26
Drive specications..........................................................................................................................................................26
Drives...........................................................................................................................................................................26
Ports and connectors specications............................................................................................................................. 26
USB ports................................................................................................................................................................... 26
NIC ports.....................................................................................................................................................................26
Serial connector..........................................................................................................................................................27
VGA ports....................................................................................................................................................................27
Internal Dual SD Module............................................................................................................................................27
Video specications......................................................................................................................................................... 27
Environmental specications.......................................................................................................................................... 27
Particulate and gaseous contamination specications .........................................................................................28
Standard operating temperature..............................................................................................................................29
Expanded operating temperature............................................................................................................................ 29
Thermal restriction matrix.........................................................................................................................................30
4 Initial system setup and conguration.......................................................................................................... 32
Setting up your system................................................................................................................................................... 32
Contents 3
iDRAC conguration........................................................................................................................................................ 32
Options to set up iDRAC IP address........................................................................................................................32
Log in to iDRAC..........................................................................................................................................................33
Options to install the operating system.........................................................................................................................33
Methods to download rmware and drivers...........................................................................................................33
Downloading drivers and rmware.......................................................................................................................... 34
5 Pre-operating system management applications..........................................................................................35
Options to manage the pre-operating system applications........................................................................................35
System Setup...................................................................................................................................................................35
Viewing System Setup.............................................................................................................................................. 36
System Setup details.................................................................................................................................................36
System BIOS...............................................................................................................................................................37
iDRAC Settings utility................................................................................................................................................ 58
Device Settings.......................................................................................................................................................... 58
Dell Lifecycle Controller...................................................................................................................................................58
Embedded system management............................................................................................................................. 58
Boot Manager.................................................................................................................................................................. 59
Viewing Boot Manager..............................................................................................................................................59
Boot Manager main menu........................................................................................................................................ 59
One-shot BIOS boot menu.......................................................................................................................................59
System Utilities...........................................................................................................................................................60
PXE boot...........................................................................................................................................................................60
6 Installing and removing system components.................................................................................................61
Safety instructions............................................................................................................................................................61
Before working inside your system.................................................................................................................................61
After working inside your system....................................................................................................................................61
Recommended tools.........................................................................................................................................................61
Optional front bezel......................................................................................................................................................... 62
Removing the front bezel..........................................................................................................................................62
Installing the front bezel............................................................................................................................................63
System cover....................................................................................................................................................................63
Removing the system cover.....................................................................................................................................63
Installing the system cover....................................................................................................................................... 64
Inside the system............................................................................................................................................................. 65
Backplane cover...............................................................................................................................................................66
Removing the backplane cover................................................................................................................................66
Installing the backplane cover.................................................................................................................................. 67
Air shroud..........................................................................................................................................................................68
Removing the air shroud...........................................................................................................................................68
Installing the air shroud............................................................................................................................................. 69
Cooling fans...................................................................................................................................................................... 70
Removing the cooling fan......................................................................................................................................... 70
Installing cooling fan................................................................................................................................................... 71
Intrusion switch................................................................................................................................................................ 72
4Contents
Removing the intrusion switch.................................................................................................................................73
Installing the intrusion switch................................................................................................................................... 73
Drives.................................................................................................................................................................................74
Removing a drive blank..............................................................................................................................................74
Installing a drive blank................................................................................................................................................75
Removing a 2.5 inch drive from a 3.5 inch drive adapter......................................................................................76
Installing a 2.5 inch drive into a 3.5 inch drive adapter..........................................................................................76
Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier..........................................................................77
Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier..........................................................................78
Removing a hard drive...............................................................................................................................................79
Installing a hard drive.................................................................................................................................................80
Removing the drive from the drive carrier.............................................................................................................. 81
Installing a drive into the drive carrier......................................................................................................................82
System memory............................................................................................................................................................... 83
Removing a memory module....................................................................................................................................84
Installing a memory module...................................................................................................................................... 84
Processors and heat sinks.............................................................................................................................................. 85
Removing a processor and heat sink module.........................................................................................................86
Removing the processor from the processor and heat sink module................................................................... 87
Installing the processor into a processor and heat sink module...........................................................................88
Installing a processor and heat sink module........................................................................................................... 90
Internal PERC riser...........................................................................................................................................................92
Removing the internal PERC riser........................................................................................................................... 92
Installing the internal PERC riser..............................................................................................................................93
Removing the PERC card from the internal PERC riser.......................................................................................95
Installing PERC card into the internal PERC riser..................................................................................................96
Expansion cards and expansion card risers.................................................................................................................. 96
Expansion bus specications.................................................................................................................................... 97
Removing an expansion card riser..........................................................................................................................102
Installing an expansion card riser............................................................................................................................ 103
Removing the expansion card from the expansion card riser.............................................................................105
Installing the expansion card into the expansion card riser.................................................................................108
M.2 SSD module............................................................................................................................................................. 110
Removing the M.2 SSD module..............................................................................................................................110
Installing the M.2 SSD module................................................................................................................................. 111
Optional IDSDM or vFlash module................................................................................................................................ 112
Removing the MicroSD card....................................................................................................................................112
Installing the MicroSD card......................................................................................................................................113
Removing the optional IDSDM or vFlash card.......................................................................................................113
Installing optional IDSDM or vFlash card................................................................................................................114
LOM riser card.................................................................................................................................................................115
Removing the LOM riser card................................................................................................................................. 115
Installing the LOM riser card....................................................................................................................................116
Hard drive backplane...................................................................................................................................................... 117
Removing the hard drive backplane .......................................................................................................................118
Contents 5
Installing the hard drive backplane .........................................................................................................................119
Cable routing....................................................................................................................................................................121
System battery............................................................................................................................................................... 126
Replacing the system battery................................................................................................................................. 126
Optional internal USB memory key...............................................................................................................................127
Replacing the optional internal USB memory key.................................................................................................128
Optical drive (optional).................................................................................................................................................. 128
Removing the optical drive......................................................................................................................................128
Installing the optical drive........................................................................................................................................ 129
Power supply units......................................................................................................................................................... 130
Removing a power supply unit blank......................................................................................................................130
Installing a power supply unit blank.........................................................................................................................131
Removing a power supply unit.................................................................................................................................131
Installing a power supply unit.................................................................................................................................. 132
Removing a non-redundant cabled AC power supply unit.................................................................................. 133
Installing a non-redundant cabled AC power supply unit.....................................................................................134
Power interposer board................................................................................................................................................. 135
Removing power interposer board.........................................................................................................................135
Installing power interposer board........................................................................................................................... 136
Control panel...................................................................................................................................................................136
Removing the left control panel............................................................................................................................. 136
Installing the left control panel................................................................................................................................138
Removing the right control panel........................................................................................................................... 138
Installing the right control panel..............................................................................................................................139
System board...................................................................................................................................................................141
Removing the system board.................................................................................................................................... 141
Installing the system board......................................................................................................................................142
Trusted Platform Module...............................................................................................................................................145
Upgrading the Trusted Platform Module...............................................................................................................145
Initializing TPM for BitLocker users........................................................................................................................146
Initializing the TPM 1.2 for TXT users.................................................................................................................... 146
7 Using system diagnostics............................................................................................................................147
Dell Embedded System Diagnostics............................................................................................................................. 147
Running the Embedded System Diagnostics from Boot Manager.....................................................................147
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.............................................. 147
System diagnostic controls..................................................................................................................................... 148
8 Jumpers and connectors ........................................................................................................................... 149
System board jumpers and connectors.......................................................................................................................150
System board jumper settings....................................................................................................................................... 151
Disabling forgotten password........................................................................................................................................152
9 Getting help............................................................................................................................................... 153
Contacting Dell............................................................................................................................................................... 153
Documentation feedback.............................................................................................................................................. 153
6Contents
Accessing system information by using QRL..............................................................................................................153
Quick Resource Locator for PowerEdge R440.....................................................................................................154
Receiving automated support with SupportAssist ....................................................................................................154
Contents 7
Dell EMC PowerEdge R440 overview
The PowerEdge R440 is a 1U, dual socket rack system with 4 x 3.5 inch drives, 8 x 2.5 inch drives or 10 x 2.5 inch drives system and
supports up to:
• Two Intel Xeon Processor Scalable Family processors
• 16 DIMMs
• 4 NVMe drives on 10x2.5 inch drive system
• Two redundant power supply units (PSU) or single cabled PSU
NOTE: All instances of SAS, SATA hard drives and SSDs are referred to as drives in this document, unless specied otherwise.
Topics:
• Front view of the system
• Back view of the system
• Drive indicator codes
• NIC indicator codes
• Power supply unit indicator codes
• LCD panel
• Locating the Service Tag of your system
Front view of the system
The front view displays the features available on the front of the system.
Figure 1. Front view of 8 x 2.5 inch drive system
Figure 2. Front view of 4 x 3.5 inch drive system
1
8 Dell EMC PowerEdge R440 overview
Figure 3. Front view of 10 x 2.5 inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health and system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only on
certain congurations.
• Status LED: Enables you to identify any failed hardware
components. There are up to ve status LEDs and an overall
system health LED (Chassis health and system ID) bar. For more
information, see the Status LED indicators section.
• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.
The Quick Sync feature is optional. This feature allows
management of the system by using mobile devices. This feature
aggregates hardware or rmware inventory and various system
level diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
2 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: DVD devices are data only.
3 USB port (optional) The USB port is USB 2.0 compliant.
4 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specications section.
5 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and
the iDRAC Direct status LED.
6 Drive slots N/A Enable you to install drives that are supported on your system. For
more information about drives, see the Technical specications
section.
Dell EMC PowerEdge R440 overview 9
Left control panel view
Figure 4. Left control panel without optional iDRAC Quick Sync 2.0 indicator
Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator
Table 2. Left control panel
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators N/A Indicate the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the system health.
3 iDRAC Quick Sync 2
wireless indicator (optional)
NOTE: iDRAC Quick
Sync 2 wireless
indicator is available
only on certain
congurations.
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/rmware inventory and
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
Lifecycle Controller logs or system logs, system health status, and
also congure iDRAC, BIOS, and networking parameters. You can also
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.
Status LED indicators
NOTE: The indicators display solid amber if any error occurs.
10 Dell EMC PowerEdge R440 overview
Table 3. Status LED indicators and descriptions
Icon Description Condition Corrective action
Drive indicator The indicator turns solid amber if
there is a drive error. • Check the System Event Log to determine if the drive
has an error.
• Run the appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics (ePSA).
• If the drives are congured in a RAID array, restart the
system, and enter the host adapter conguration
utility program.
Temperature
indicator
The indicator turns solid amber if the
system experiences a thermal error
(for example, the ambient
temperature is out of range or there is
a fan failure).
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, air shroud, memory module blank, or
back ller bracket is removed.
• Ambient temperature is too high.
• External airow is obstructed.
If the problem persists, see the Getting help section.
Electrical indicator The indicator turns solid amber if the
system experiences an electrical error
(for example, voltage out of range, or
a failed power supply unit (PSU) or
voltage regulator).
Check the System Event Log or system messages for the
specic issue. If it is due to a problem with the PSU,
check the LED on the PSU. Reseat the PSU.
If the problem persists, see the Getting help section.
Memory indicator The indicator turns solid amber if a
memory error occurs.
Check the System Event Log or system messages for the
location of the failed memory. Reseat the memory
module.
If the problem persists, see the Getting help section.
PCIe indicator The indicator turns solid amber if a
PCIe card experiences an error.
Restart the system. Update any required drivers for the
PCIe card. Reinstall the card.
If the problem persists, see the Getting help section.
NOTE: For more information about the
supported PCIe cards, see the Expansion card
installation guidelines section.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
Figure 6. System health and system ID indicators
Dell EMC PowerEdge R440 overview 11
Table 4. System health and system ID indicator codes
System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and system
ID mode is not active. Press the system health and system ID button
to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel, for specic error
messages. For more information about error messages, see the Dell
Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.
Figure 7. iDRAC Quick Sync 2 indicators
Table 5. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
O (default state) Indicates that the iDRAC Quick Sync 2
feature is turned o. Press the iDRAC Quick
Sync 2 button to turn on the iDRAC Quick
Sync 2 feature.
If the LED fails to turn on, reseat the left control panel
ex cable and check. If the problem persists, see the
Getting help section.
Solid white Indicates that iDRAC Quick Sync 2 is ready
to communicate. Press the iDRAC Quick
Sync 2 button to turn o.
If the LED fails to turn o, restart the system. If the
problem persists, see the Getting help section.
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indenitely, see the
Getting help section.
Blinks white slowly Indicates that rmware update is in
progress.
If the indicator continues to blink indenitely, see the
Getting help section.
Blinks white ve times rapidly and
then turns o
Indicates that the iDRAC Quick Sync 2
feature is disabled.
Check if iDRAC Quick Sync 2 feature is congured to
be disabled by iDRAC. If the problem persists, see the
Getting help section. For more information, see
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals or Dell
OpenManage Server Administrator User’s Guide at
Dell.com/openmanagemanuals.
12 Dell EMC PowerEdge R440 overview
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
Solid amber Indicates that the system is in fail-safe
mode.
Restart the system. If the problem persists, see the
Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2
hardware is not responding properly.
Restart the system. If the problem persists, see the
Getting help section.
Right control panel view
Figure 8. Right control panel
Table 6. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is turned
on or o. Press the power
button to manually turn on or o
the system.
NOTE: Press the power
button to gracefully shut
down an ACPI-compliant
operating system.
2 USB port The USB ports are 4-pin, 2.0-
compliant. This port enables you
to connect USB devices to the
system.
3 iDRAC Direct LED N/A The iDRAC Direct LED indicator
lights up to indicate that the
iDRAC Direct port is actively
connected to a device. For more
information, see the iDRAC
Direct LED indicator
codessection.
4 iDRAC Direct port (Micro-AB
USB)
The iDRAC Direct (Micro-AB
USB) port enables you to access
Dell EMC PowerEdge R440 overview 13
Item Indicator or button Icon Description
the iDRAC Direct (Micro-AB)
features. For more information,
see the iDRAC User’s Guide at
Dell.com/idracmanuals.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can congure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 7. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two seconds Indicates that the laptop or tablet is connected.
Flashing green (on for two
seconds and o for two
seconds)
Indicates that the laptop or tablet connected is recognized.
Turns o Indicates that the laptop or tablet is unplugged.
Back view of the system
The back view displays the features available on the back of the system.
Figure 9. Back view of the system with full height riser
Figure 10. Back view of the system with 2 risers
14 Dell EMC PowerEdge R440 overview
Table 8. 2 X 2.5 inch drive system with 1 PCIe expansion slot
Item Ports, panels, or slots Icon Description
1 Serial port Use the serial port to connect a serial device to the system. For more
information about the supported serial port, see the Technical
specications section.
2 iDRAC9 Enterprise port Use the iDRAC9 dedicated network port to securely access the
embedded iDRAC on a separate management network, see the
Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.
3 Ethernet ports (2) Use the Ethernet ports to connect Local Area Networks (LANs) to the
system. For more information about the supported Ethernet ports, see
the Technical specications section.
4 Full height riser slot N/A Use the card slots to connect full-height PCIe expansion cards on full
height riser.
5 Power supply unit (PSU) N/A For more information about the PSU congurations, see the Technical
specications section.
6 LOM riser ports (2)
7 USB 3.0 port (2) Use the USB 3.0 port to connect USB devices to the system. These
ports are 4-pin, USB 3.0-compliant.
8 VGA port Use the VGA port to connect a display to the system. For more
information about the supported VGA port, see the Technical
specications section.
9 CMA power port N/A The Cable Management Arm (CMA) power port enables you to connect
to the CMA.
10 System identication button Press the system ID button:
• To locate a particular system within a rack.
• To turn the system ID on or o.
To reset iDRAC, press and hold the button for more than 15 seconds.
NOTE:
• To reset iDRAC using system ID, ensure that the system ID
button is enabled in the iDRAC setup.
• If the system stops responding during POST, press and hold
the system ID button (for more than ve seconds) to enter the
BIOS progress mode.
11 Low prole riser right slot N/A Use the card slot to connect half-height PCIe expansion card on low
prole riser. For more information about the PSU congurations, see the
Technical Specications section.
12 Low prole riser left slot
13 Cabled PSU N/A
Dell EMC PowerEdge R440 overview 15
Drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of
the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power
condition of the drive.
Figure 11. Drive indicators
1Drive activity LED indicator 2 Drive status LED indicator
3 Drive
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 9. Drive indicator codes
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
O Drive ready for removal.
NOTE: The drive status indicator remains o until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns o Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds, and
then turns o after six seconds
Rebuild stopped.
16 Dell EMC PowerEdge R440 overview
NIC indicator codes
Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator
indicates if data is owing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 12. NIC indicator codes
1 link LED indicator 2 activity LED indicator
Table 10. NIC indicator codes
Status Condition
Link and activity indicators are o The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and
data is being sent or received.
Link indicator is amber and activity indicator is blinking
green
The NIC is connected to a valid network at less than its maximum port
speed and data is being sent or received.
Link indicator is green and activity indicator is o The NIC is connected to a valid network at its maximum port speed and
data is not being sent or received.
Link indicator is amber and activity indicator is o The NIC is connected to a valid network at less than its maximum port
speed and data is not being sent or received.
Link indicator is blinking green and activity is o NIC identify is enabled through the NIC conguration utility.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is
present or if a power fault has occurred.
Figure 13. AC PSU status indicator
1AC PSU status indicator/handle
Dell EMC PowerEdge R440 overview 17
Table 11. AC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the rmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating rmware. If
rmware update is interrupted, the PSUs do not function.
Blinking green and turns o When hot-plugging a PSU, the PSU handle blinks green ve times at a rate of 4 Hz and turns o. This
indicates a PSU mismatch with respect to eciency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output conguration to a low output conguration or
vice versa, you must turn o the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium
PSUs, which support only 240 V. When two identical PSUs receive dierent input voltages, they
can output dierent wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires
attention. The LCD panel can be used to congure or view the system’s iDRAC IP address. For more information about error messages, see
the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
The statuses and conditions of the LCD panel are outlined here:
• The LCD backlight is white during normal operating conditions.
• When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the
system is turned on or o.
• When the system turns o and there are no errors, LCD enters the standby mode after ve minutes of inactivity. Press any button on
the LCD to turn it on.
• If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section.
• The LCD backlight remains o if LCD messaging is turned o using the iDRAC utility, the LCD panel, or other tools.
18 Dell EMC PowerEdge R440 overview
Figure 14. LCD panel features
Table 12. LCD panel features
Item Button or display Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the right button to increase scrolling speed.
• Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
4 LCD display Displays system information, status, and error messages or iDRAC IP address.
Viewing Home screen
The Home screen displays user-congurable information about the system. This screen is displayed during normal system operation when
there are no status messages or errors. When the system turns o and there are no errors, LCD enters the standby mode after ve
minutes of inactivity. Press any button on the LCD to turn it on.
1 To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2 To navigate to the Home screen from another menu, complete the following steps:
a Press and hold the navigation button till the up arrow is displayed.
b Navigate to the Home icon using the up arrow .
c Select the Home icon.
d On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must conrm the option before proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to congure the network mode. If Static IP is selected, the available elds are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you
to match an LCD message with an SEL entry.
Dell EMC PowerEdge R440 overview 19
Option Description
Select Simple to view LCD error messages in a simplied user-friendly description. For more information about
error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
View menu
NOTE: When you select an option in the View menu, you must conrm the option before proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be congured in the Set
home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be congured in the Set
home submenu of the Setup menu.
Locating the Service Tag of your system
You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to
view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate
personnel.
Figure 15. Locating Service Tag of your system
1information tag (front view) 2 information tag (back view)
3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label
5 Service Tag
20 Dell EMC PowerEdge R440 overview
Documentation resources
This section provides information about the documentation resources for your system.
Table 13. Additional documentation resources for your system
Task Document Location
Setting up your system For more information about installing and securing
the system into a rack, see the rack documentation
included with your rack solution.
Dell.com/poweredgemanuals
For information about setting up and turning on the
system, see the Getting Started Guide document
that is shipped with your system.
Dell.com/poweredgemanuals
Conguring your system For information about the iDRAC features,
conguring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
Dell.com/idracmanuals
For information about installing the operating
system, see the operating system documentation.
Dell.com/operatingsystemmanuals
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.
Dell.com/idracmanuals
For information about updating drivers and
rmware, see the Methods to download rmware
and drivers section in this document.
To download drivers: Dell.com/support/drivers
Managing your system For information about systems management
software oered by Dell, see the Dell OpenManage
Systems Management Overview Guide.
Dell.com/openmanagemanuals
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
Dell.com/openmanagemanuals
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
Dell.com/openmanagemanuals
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
Dell.com/serviceabilitytools
For understanding the features of Dell Lifecycle
Controller, see the Dell Lifecycle Controller User’s
Guide.
Dell.com/idracmanuals
2
Documentation resources 21
Task Document Location
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
Dell.com/openmanagemanuals
Working with the Dell
PowerEdge RAID controllers
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Dell.com/storagecontrollermanuals
Understanding event and error
messages
For information about checking the event and error
messages generated by the system rmware and
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.
Dell.com/openmanagemanuals > OpenManage
software
Troubleshooting your system For information about identifying and
troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
Dell.com/poweredgemanuals
22 Documentation resources
Technical specications
The technical and environmental specications of your system are outlined in this section.
Topics:
• System dimensions
• Chassis weight
• Processor specications
• PSU specications
• System battery specications
• Expansion bus specications
• Memory specications
• Storage controller specications
• Drive specications
• Ports and connectors specications
• Video specications
• Environmental specications
3
Technical specications 23
System dimensions
Figure 16. Dimensions of the PowerEdge R440 system
Table 14. Dimensions of the PowerEdge R440 system
Xa Xb Y Za (with bezel) Za (without
bezel)
Zb Zc
482.0 mm (18.97
inches)
434.0 mm (17.08
inches)
42.8 mm (3.41
inches)
35.84 mm (1.41
inches)
22 mm (0.87
inches)
x4 and x10 =
657.25 mm (25.87
inches)
x8 = 606.47
(23.87 inches)
x4 and x10 =
692.62 (27.26
inches)
x8 = 641.85 mm
(25.26 inches)
Chassis weight
Table 15. Chassis weight
System Maximum weight (with all drives/SSDs)
4 x 3.5 inch drive system 17.5 kg (38.58 lb)
8 x 2.5 inch drive system 15.2 kg (33.51 lb)
24 Technical specications
System Maximum weight (with all drives/SSDs)
10 x 2.5 inch drive system 16.8 kg (37 lb)
Processor specications
The PowerEdge R440 system supports up to two Intel Xeon Processor Scalable Family processors.
PSU specications
The PowerEdge R440 system supports the following AC power supply units (PSU).
Table 16. PSU specications
PSU Class Heat dissipation
(maximum)
Frequency Voltage
550 W AC Platinum 2559 BTU/hr 50/60 Hz 100–240 V AC, autoranging
450 W AC Bronze 1871 BTU/hr 50/60 Hz 100–240 V AC, autoranging
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V.
System battery specications
The PowerEdge R440 system supports CR 2032 3.0-V lithium coin cell system battery.
Expansion bus specications
The PowerEdge R440 system supports PCI express (PCIe) generation three expansion cards, which must be installed on the system board
using expansion card risers. The R440 system supports three types of expansion card risers.
Table 17. Expansion card riser congurations
Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width
Riser 1A Slot 1 Processor 1 Low Prole Half Length x16
Slot 2 Processor 1 Low Prole Half Length x16
Riser 2A Slot 3 Processor 2 Low Prole Half Length x16
Riser 1B Slot 1 Processor 1 Low Prole Half Length x16
Riser 2B Slot 2 Processor 2 Full Height Three-fourth Length x16
Riser 1B Slot 1 Processor 1 Low Prole Half Length x16
Memory specications
The PowerEdge R440 system supports 16 DDR4 registered DIMM (RDIMMs) slots. Supported memory bus frequencies are 2666 MT/s,
2400 MT/s, 2133 MT/s, and 1866 MT/s.
Technical specications 25
Table 18. Memory specications
Memory module sockets Memory capacity Minimum RAM Maximum RAM
Sixteen 288-pin • 8 GB, 16 GB, 32 GB or 64 GB
DDR4 single rank, dual rank or
quad rank (RDIMMs)
• 4 GB with single processor
• 8 GB with dual processors
(minimum one memory module
per processor)
• Up to 256 GB with a single
processor
• Up to 384 GB with a dual
processor
Storage controller specications
The PowerEdge R440 system supports:
• Internal storage controller cards: PowerEdge RAID Controller (PERC) H330P, PERC H730P, PERC H740P, HBA330, and PERC 10.
• External storage controller cards: PERC H840 and 12Gbps SAS HBA.
Drive specications
Drives
The PowerEdge R440 system supports:
• Up to 4 x 3.5 inch drives with hard drive adapter, internal, hot swappable SAS, SATA, or Nearline SAS drives
• Up to 8 x 2.5 inch drives or 10 x 2.5 inch drives with hard drive adapter, internal, hot swappable SAS, SATA, or Nearline SAS drives
• Up to 4 x 3.5 inch drives or 8 x 2.5 inch drives or 10 x 2.5 inch drives with hard drive adapter, internal, hot swappable SATA SSDs
Ports and connectors specications
USB ports
The following table provides more information about the USB specications:
Table 19. USB specications
Front panel Back panel Internal USB
• One USB 2.0-compliant port
• One iDRAC Direct (Micro-AB USB)
port
• Two USB 3.0-compliant port • One internal USB 3.0 port
NIC ports
The PowerEdge R440 system supports two Network Interface Controller (NIC) ports on the back panel, which have two 1 Gbps
conguration.
NOTE: You can install up to ve PCIe add-on NIC cards.
26 Technical specications
Serial connector
The serial connector connects a serial device to the system. The PowerEdge R440 system supports one serial connector on the back
panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R440 system supports two 15-
pin VGA ports.
Internal Dual SD Module
The PowerEdge R440 system supports two optional ash memory card slots with an internal dual MicroSD module.
NOTE: One card slot is dedicated for redundancy.
Video specications
The PowerEdge R440 system supports Matrox G200eR2 graphics card with 16 MB capacity.
Table 20. Supported video resolution options
Resolution Refresh rate (Hz) Color depth (bits)
640x480 60,70 8, 16, 32
800x600 60,75, 85 8, 16, 32
1024x768 60,75, 85 8, 16, 32
1152x864 60,75, 85 8, 16, 32
1280x1024 60,75 8, 16, 32
1440x900 60 8, 16, 32
Environmental specications
NOTE: For additional information about environmental measurements for specic system congurations, see Dell.com/
environmental_datasheets.
Table 21. Temperature specications
Temperature Specications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Fresh air For information about fresh air, see the Expanded Operating Temperature
section.
Technical specications 27
Temperature Specications
Maximum temperature gradient (operating and storage) 20°C/h (68°F/h)
Table 22. Relative humidity specications
Relative humidity Specications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be
non-condensing at all times.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point.
Table 23. Maximum vibration specications
Maximum vibration Specications
Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Table 24. Maximum shock specications
Maximum shock Specications
Operating Six consecutively executed shock pulses in the positive and negative x, y,
and z axes of 6 G for up to 11 ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Table 25. Maximum altitude specications
Maximum altitude Specications
Operating 3048 m (10,000 ft)
Storage 12,000 m (39,370 ft)
Table 26. Operating temperature derating specications
Operating temperature derating Specications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m
(3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m
(3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m
(3,117 ft).
Particulate and gaseous contamination specications
The following table denes the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination. If
the levels of particulates or gaseous pollution exceed the specied limitations and result in equipment damage or failure, you may need to
rectify the environmental conditions. Re-mediation of environmental conditions is the responsibility of the customer.
28 Technical specications
Table 27. Particulate contamination specications
Particulate contamination Specications
Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a
95% upper condence limit.
NOTE: This condition applies to data center environments only. Air
ltration requirements do not apply to IT equipment designed to be
used outside a data center, in environments such as an oce or
factory oor.
NOTE: Air entering the data center must have MERV11 or MERV13
ltration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
NOTE: This condition applies to data center and non-data center
environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than
60% relative humidity.
NOTE: This condition applies to data center and non-data center
environments.
Table 28. Gaseous contamination specications
Gaseous contamination Specications
Copper coupon corrosion rate <300 Å/month per Class G1 as dened by ANSI/ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as dened by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Standard operating temperature
Table 29. Standard operating temperature specications
Standard operating temperature Specications
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Expanded operating temperature
Table 30. Expanded operating temperature specications
Expanded operating temperature Specications
Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.
Technical specications 29
Expanded operating temperature Specications
NOTE: Outside the standard operating temperature (10°C to
40°C), the system can operate continuously in temperatures as low
as 5°C and as high as 40°C.
For temperatures between 35°C and 40°C, de-rate maximum allowable
temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
40°C), the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum allowable
temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the bezel's LCD
panel and in the System Event Log.
Expanded operating temperature restrictions
• Do not perform a cold startup below 5°C.
• The operating temperature specied is for a maximum altitude of 3048 m (10,000 ft).
• 105 W/4C, 115 W/6C, 130 W/8C, 140 W/14C or higher wattage processor (TDP>140 W) are not supported.
• Redundant power supply conguration is required.
• Non-Dell qualied peripheral cards and/or peripheral cards greater than 25 W are not supported.
• NVMe drives are not supported.
• Apache Pass DIMM and NVDIMM are not supported.
Thermal restriction matrix
Table 31. Thermal restriction matrix for R440
Storage conguration 10x 2.5" with
NVMe drive
10x 2.5" drive 8x 2.5" drive 4x 3.5" drive
Processor
number
TDP (W) Core count Ambient = 35°C Ambient = 35°C Ambient = 30°C Ambient = 30°C
Intel Xeon Gold
6152
140 22 C35 C35 C35 C35
Intel Xeon Gold
6140
18 C35 C35 C35 C35
Intel Xeon Gold
6138
125 20 C35 C35 C35 C35
Intel Xeon Gold
6130
16 C35 C35 C35 C35
30 Technical specications
Intel Xeon
Platinum 8153
16 C35 C35 C35 C35
Intel Xeon Gold
6132
140 14 C30 C35 C35 C35
Intel Xeon Gold
6134
130 8 C30 C35 C35 C35
Intel Xeon Gold
6126
125 12 C35 C35 C35 C35
Intel Xeon Gold
6128
115 6 C30 C35 C35 C35
Intel Xeon Gold
5122
105 4 C30 C35 C35 C35
Intel Xeon
Platinum 8156
105 4 C30 C35 C35 C35
Intel Xeon Gold
5120
105 14 C35 C35 C35 C35
Intel Xeon Gold
5118
105 12 C35 C35 C35 C35
Intel Xeon Gold
5115
85 10 C35 C35 C35 C35
Intel Xeon Silver
4116
85 12 C35 C35 C35 C35
Intel Xeon Silver
4114
85 10 C35 C35 C35 C35
Intel Xeon Silver
4110
85 8 C35 C35 C35 C35
Intel Xeon Silver
4108
85 8 C35 C35 C35 C35
Intel Xeon Bronze
3106
85 8 C35 C35 C35 C35
Intel Xeon Bronze
3104
85 6 C35 C35 C35 C35
Intel Xeon Silver
4112
85 4 C35 C35 C35 C35
Technical specications 31
Initial system setup and conguration
Setting up your system
Complete the following steps to set up your system:
1 Unpack the system.
2 Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at
Dell.com/poweredgemanuals.
3 Connect the peripherals to the system.
4 Connect the system to its electrical outlet.
5 Turn the system on by pressing the power button or by using iDRAC.
6 Turn on the attached peripherals.
For more information about setting up your system, see the Getting Started Guide that shipped with your system.
Related links
iDRAC conguration
Options to set up iDRAC IP address
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the
need for physical access to the system.
Options to set up iDRAC IP address
You must congure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC.
You must use the default iDRAC IP address 192.168.0.120 to congure the initial network settings, including setting up DHCP or a static IP
for iDRAC. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
Dell Deployment
Toolkit
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
Dell Lifecycle
Controller
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
CMC Web interface See Dell Chassis Management Controller Firmware User’s Guide at Dell.com/cmcmanuals
Chassis or Server
LCD panel
See the LCD panel section
4
32 Initial system setup and conguration
Interfaces Document/Section
iDRAC Direct and
Quick Sync 2
(optional)
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC
through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system
Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and
calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
Dell.com/idracmanuals.
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 32. Resources to install the operating system
Resources Location
Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals
Lifecycle Controller Dell.com/idracmanuals
OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certied VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on PowerEdge systems Dell.com/ossupport
Installation and How-to videos for supported operating systems on
PowerEdge systems
Supported Operating Systems for Dell PowerEdge Systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
Initial system setup and conguration 33
Table 33. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
Dell.com/idracmanuals
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Downloading drivers and rmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management rmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and rmware.
Steps
1 Go to Dell.com/support/drivers.
2 In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click
Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect your Service
Tag, or click View products, and navigate to your product.
3 Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4 Download the drivers to a USB drive, CD, or DVD.
34 Initial system setup and conguration
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system rmware.
Topics:
• Options to manage the pre-operating system applications
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• PXE boot
Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• Preboot Execution Environment (PXE)
Related links
System Setup
Dell Lifecycle Controller
Boot Manager
PXE boot
System Setup
By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
• Standard graphical browser—The browser is enabled by default.
• Text browser—The browser is enabled by using Console Redirection.
Related links
System Setup details
Viewing System Setup
5
Pre-operating system management applications 35
Viewing System Setup
To view the System Setup screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
Related links
System Setup
System Setup details
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to congure BIOS settings.
iDRAC Settings Enables you to congure the iDRAC settings.
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI (Unied
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
Device Settings Enables you to congure device settings.
Service Tag
Settings
Enables you to congure service tag settings.
Related links
System Setup
iDRAC Settings utility
Device Settings
Viewing System Setup
36 Pre-operating system management applications
System BIOS
You can use the System BIOS screen to edit specic functions such as boot order, system password, setup password, set the SATA and
PCIe NVMeRAID mode, and enable or disable USB ports.
Related links
System BIOS Settings details
System Information
Memory Settings
Processor Settings
SATA Settings
Boot Settings
Network Settings
Integrated Devices
Serial Communication
System Prole Settings
System Security
Redundant OS Control
Miscellaneous Settings
iDRAC Settings utility
Device Settings
Viewing System BIOS
Viewing System BIOS
To view the System BIOS screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System Information Species information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Species information and options related to the installed memory.
Processor Settings Species information and options related to the processor such as speed and cache size.
SATA Settings Species options to enable or disable the integrated SATA controller and ports.
NVMe Settings Species options to change the NVMe settings. If the system contains the NVMe drives that you want to
congure in a RAID array, you must set both this eld and the Embedded SATA eld on the SATA Settings menu
to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this eld
to Non-RAID mode.
Pre-operating system management applications 37
Option Description
Boot Settings Species options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Network Settings Species options to manage the UEFI network settings and boot protocols.
Legacy network settings are managed from the Device Settings menu.
Integrated Devices Species options to manage integrated device controllers and ports, species related features and options.
Serial
Communication
Species options to manage the serial ports, its related features and options.
System Prole
Settings
Species options to change the processor power management settings, memory frequency.
System Security Species options to congure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Redundant OS
Settings
Species the options to congure the Redundant OS settings.
Miscellaneous
Settings
Species options to change the system date and time.
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
Viewing System Information
To view the System Information screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Information.
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Species the system model name.
System BIOS
Version
Species the BIOS version installed on the system.
System
Management
Engine Version
Species the current version of the Management Engine rmware.
System Service Tag Species the system Service Tag.
38 Pre-operating system management applications
Option Description
System
Manufacturer
Species the name of the system manufacturer.
System
Manufacturer
Contact
Information
Species the contact information of the system manufacturer.
System CPLD
Version
Species the current version of the system complex programmable logic device (CPLD) rmware.
UEFI Compliance
Version
Species the UEFI compliance level of the system rmware.
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specic memory functions, such as system
memory testing and node interleaving.
Viewing Memory Settings
To view the Memory Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Memory Settings.
Memory Settings details
The Memory Settings screen details are explained as follows:
Option Description
Installed Memory
Size
Displays the amount of DDR4 memory installed in the system.
System Memory
Size
Species the memory size in the system.
System Memory
Type
Species the type of memory installed in the system.
System Memory
Speed
Species the system memory speed.
System Memory
Voltage
Species the system memory voltage.
Video Memory Species the amount of video memory.
System Memory
Testing
Species whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
option is set to Disabled by default.
Pre-operating system management applications 39
Option Description
Memory Operating
Mode
Species the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi
Rank Spare Mode, and Mirror Mode. This option is set to Optimizer Mode by default.
NOTE: The Memory Operating Mode option can have dierent default and available options based on the
memory conguration of your system.
Current State of
Memory Operating
Mode
Species the current state of the memory operating mode.
Node Interleaving Species if Non-Uniform Memory Architecture (NUMA) is supported. If this eld is set to Enabled, memory
interleaving is supported if a symmetric memory conguration is installed. If the eld is set to Disabled, the system
supports NUMA (asymmetric) memory congurations. This option is set to Disabled by default.
Snoop Mode Species the Snoop Mode options. The Snoop Mode options available are Home Snoop, Early Snoop, and
Cluster on Die. This option is set to Early Snoop by default. This eld is available only when the Node Interleaving
is set to Disabled.
Opportunistic Self-
Refresh
Enables or disables opportunistic self-refresh feature. This option is set to Disabled by default.
Persistent Memory This eld controls Persistent Memory on the system.
Persistent Memory This eld controls Persistent Memory on the system.
Persistent Memory details
The Persistent Memory screen details are explained as follows:
Option Description
Persistent Memory Enables or disables persistency for NVDIMM-N. If this option is set to O, persistency for all NVDIMM-N is
disabled and is not presented to OS (data is not preserved). If this option is set to Non-Volatile DIMM, persistency
for all NVDIMM-N is enabled and presented to OS (data is preserved). This option is set to Non-Volatile DIMM by
default.
NVDIMM-N Read-
Only
Enables or disables the read-only option for the NVDIMM-N. If set to Enable, all NVDIMM-N is forced to read-only.
Read-only is intended to be for debug or maintenance when customers would like to access the NVDIMM-N data
and also to lock it from being updated. This option is set to Disable by default.
NVDIMM-N
Factory Reset and
Secure Erase All
Dimms
Enables or disables clearing data on the NVDIMM-N. If set to Enable, all data on the NVDIMM-N is lost. This
option is used to remove data on the NVDIMM-N, repurpose your system. This option is set to Disable by default.
NVDIMM-N
Interleave
Enables or disables interleaving on NVDIMM-N. Volatile RDIMM interleaving policy is not aected by this option.
This option is set to Disable by default.
Battery Status Indicates if the NVDIMM-N battery is ready. Battery Status can display one of the following states:
•Present-Ready
•Present-Oine
•Not-Ready
The following settings are applicable for every NVDIMM-N present in the system.
NVDIMM-N
Memory Location
Species the location of the NVDIMM-N in each channel.
NVDIMM-N
Memory Size
Species information on the capacity of the NVDIMM-N.
40 Pre-operating system management applications
Option Description
NVDIMM-N
Memory Speed
Species information on the speed of the NVDIMM-N.
NVDIMM-N
Memory Firmware
version
Species information on the current rmware version on the NVDIMM-N.
NVDIMM-N
Memory Serial
Number
Species information on the serial number of the NVDIMM-N.
NVDIMM-N
Factory Reset and
Secure Erase
Enables clearing data on specic NVDIMM-N and results in loss of data on that specic NVDIMM-N.
Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specic functions such as enabling virtualization
technology, hardware prefetcher,and logical processor idling.
Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Processor Settings.
Processor Settings details
The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
CPU Interconnect
Speed
Enables you to govern the frequency of the communication links among the CPUs in the system.
NOTE: The standard and basic bin processors support lower link frequencies.
The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate
by default.
Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by
the processors. You can also select specic frequencies that the processors support, which can vary.
Pre-operating system management applications 41
Option Description
For best performance, you should select Maximum data rate. Any reduction in the communication link frequency
aects the performance of non-local memory accesses and cache coherency trac. In addition, it can slow access
to non-local I/O devices from a particular CPU.
However, if power saving considerations outweigh performance, you might want to reduce the frequency of the
CPU communication links. If you do this, you should localize memory and I/O accesses to the nearest NUMA node
to minimize the impact to system performance.
Virtualization
Technology
Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Sub NUMA Cluster Enables or disables the Sub NUMA Cluster. This option is set to EnabledDisabled by default.
UPI Prefetch Enables you to get the memory read started early on DDR bus. The Ultra Path Interconnect (UPI) Rx path will
spawn the speculative memory read to Integrated Memory Controller (iMC) directly. This option is set to Enabled
by default.
Logical Processor
Idling
Enables you to improve the energy eciency of a system. It uses the operating system core parking algorithm and
parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.
Congurable TDP Enables you to recongure the processor Thermal Design Power (TDP) levels during POST based on the power
and thermal delivery capabilities of the system. TDP veries the maximum heat the cooling system is needed to
dissipate. This option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
x2APIC Mode Enables or disables the x2APIC mode. This option is set to Disabled by default.
Dell Controlled
Turbo
Controls the turbo engagement. Enable this option only when System Prole is set to .
NOTE: Depending on the number of installed CPUs, there might be up to four processor listings.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All by default.
Processor 64-bit
Support
Species if the processors support 64-bit extensions.
Processor Core
Speed
Species the maximum core frequency of the processor.
Process Bus Speed Displays the bus speed of the processor.
Processor n NOTE: Depending on the number of CPUs, there might be up to n processors listed.
The following settings are displayed for each processor installed in the system:
42 Pre-operating system management applications
Option Description
Option Description
Family-Model-
Stepping
Species the family, model, and stepping of the processor as dened by Intel.
Brand Species the brand name.
Level 2 Cache Species the total L2 cache.
Level 3 Cache Species the total L3 cache.
Number of Cores Species the number of cores per processor.
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your
system.
Viewing SATA Settings
To view the SATA Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click SATA Settings.
SATA Settings details
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to O , AHCI, or RAID modes. This option is set to AHCI Mode by
default.
Security Freeze
Lock
Sends Security Freeze Lock command to the embedded SATA drives during POST. This option is applicable only
for AHCI Mode. This option is set to Enabled by default.
Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by
default.
Port n Sets the drive type of the selected device.
For AHCI Mode or RAID Mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Pre-operating system management applications 43
Option Description
Option Description
Capacity Species the total capacity of the drive. This eld is undened for removable media
devices such as optical drives.
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
•UEFI: The Unied Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform rmware. The
interface consists of data tables with platform related information, also boot and runtime service calls that are available to the operating
system and its loader. The following benets are available when the Boot Mode is set to UEFI:
– Support for drive partitions larger than 2 TB.
– Enhanced security (e.g., UEFI Secure Boot).
– Faster boot time.
NOTE: You must use only the UEFI boot mode in order to boot from NVMe drives.
•BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.
Viewing Boot Settings
To view the Boot Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Boot Settings.
Boot Settings details
The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not
installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this eld to BIOS allows
compatibility with non-UEFI operating systems. This option is set to UEFI by default.
NOTE: Setting this eld to UEFI disables the BIOS Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
the system re-attempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover Species the drive that is booted in the event of a drive failure. The devices are selected in the Hard-Disk Drive
Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the rst drive in the list is
44 Pre-operating system management applications
Option Description
attempted to boot. When this option is set to Enabled, all drives are attempted to boot in the order selected in the
Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option is set to Disabled by
default.
Boot Option
Settings
Congures the boot sequence and the boot devices.
BIOS Boot Settings Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options.
NOTE: This option is enabled only if the boot mode is UEFI.
Choosing system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode (the default), is an enhanced 64-bit boot interface.
If you have congured your system to boot to UEFI mode, it replaces the system BIOS.
1 From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2 Select the UEFI boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the
same boot mode.
3 After the system boots in the specied boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Changing boot order
About this task
You may have to change the boot order if you want to boot from a USB key. You may have to change the boot order if you want to boot
from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode.
Steps
1 On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot
Sequence.
2 Click Boot Option Settings > BIOS/UEFI Boot Settings > Boot Sequence.
3 Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.
4 Click Exit, and then click Yes to save the settings on exit.
Pre-operating system management applications 45
Network Settings
You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available
only in the UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the
network controllers handles the network settings.
Viewing Network Settings
To view the Network Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Network Settings.
Network Settings screen details
The Network Settings screen details are explained as follows:
Option Description
UEFI PXE Settings Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device.
UEFI HTTP Settings Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the device.
UEFI iSCSI Settings Enables you to control the conguration of the iSCSI device.
Table 34. UEFI iSCSI Settings screen details
Option Description
iSCSI Initiator Name Species the name of the iSCSI initiator in IQN format.
iSCSI Device1 Enables or disables the iSCSI device. When disabled, a
UEFI boot option is created for the iSCSI device
automatically. This is set to Disabled by default.
iSCSI Device1 Settings Enables you to control the conguration of the iSCSI
device.
46 Pre-operating system management applications
UEFI iSCSI Settings
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode.
BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller
handles the network settings.
Viewing UEFI iSCSI Settings
To view the UEFI iSCSI Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Network Settings.
5 On the Network Settings screen, click UEFI iSCSI Settings.
UEFI iSCSI Settings details
The UEFI iSCSI Settings screen details are explained as follows:
Option Description
iSCSI Initiator
Name
Species the name of the iSCSI initiator (iqn format).
iSCSI Device1 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.
iSCSI Device1
Settings
Enables you to control the conguration of the iSCSI device.
Integrated Devices
You can use the Integrated Devices screen to view and congure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
Viewing Integrated Devices
To view the Integrated Devices screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
Pre-operating system management applications 47
4 On the System BIOS screen, click Integrated Devices.
Integrated Devices details
The Integrated Devices screen details are explained as follows:
Option Description
User Accessible
USB Ports
Congures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting
All Ports O disables all front and back USB ports.
The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the
selection. After the boot process is complete, the USB ports will be enabled or disabled as per the setting.
Internal USB Port Enables or disables the internal USB port. This option is set to On or O. This option is set to On by default.
iDRAC Direct USB
Port
The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility. This option is set to ON or
OFF. When set to OFF, iDRAC does not detect any USB devices installed in this managed port. This option is set
to On by default.
Integrated RAID
Controller
Enables or disables the integrated RAID controller. This option is set to Enabled by default.
Embedded NIC1
and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have Integrated
Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for
shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only
available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is
mutually exclusive with the Integrated Network Card 1 option. Congure the Embedded NIC1 and NIC2 option by
using the NIC management utilities of the system.
I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to
accelerate network trac and lower CPU utilization. Enable only if the hardware and software support the feature.
Embedded Video
Controller
Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the
Embedded Video Controller will be the primary display even if add-in graphic cards are installed. When set to
Disabled, an add-in graphics card will be used as the primary display. BIOS will output displays to both the primary
add-in video and the embedded video during POST and pre-boot environment. The embedded video will then be
disabled right before the operating system boots. This option is set to Enabled by default.
NOTE: When there are multiple add-in graphic cards installed in the system, the rst card discovered
during PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the
slots in order to control which card is the primary video.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
option is a read-only eld. If the Embedded Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global
Enable
Enables or disables the BIOS conguration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Disabled by default.
Internal MicroSD
Card Port
Enables or disables the internal MicroSD card port of the Internal Dual SD Module (IDSDM). This option is set to
On by default.
Internal MicroSD
Card Redundancy
Congures the redundancy mode of the Internal Dual SD Module (IDSDM). When set to Mirror Mode, data is
written on both MicroSD cards. After failure of either card and replacement of the failed card, the data of the
active card is copied to the oine card during the system boot.
When Internal SD Card Redundancy is set to Disabled, only the primary MicroSD card is visible to the OS. This
option is set to Disabled by default.
48 Pre-operating system management applications
Option Description
Internal microSD
Primary Card
When Redundancy is set to Disabled, either one of the MicroSD card can be selected to present itself as mass
storage device by setting it to be primary card. By default primary MicroSD card is selected to be SD Card 1. If
MicroSD Card 1 is not present, then the controller will select MicroSD Card 2 to be the primary MicroSD card.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any eect on the system.
Memory Mapped
I/O above 4 GB
Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only
for 64-bit operating systems. This option is set to Enabled by default.
Memory Mapped
I/O above Base
When set to 12 TB, the system will map MMIO base to 12 TB. Enable this option for an OS that requires 44 bit
PCIe addressing. When set to 512 GB, the system will map MMIO base to 512 GB, and reduce the maximum
support for memory to less than 512 GB. Enable this option only for the 4 GPU DGMA issue. This option is set to
56 TB by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the conguration
of the PCIe cards installed in the specied slot. Slots must be disabled only when the installed peripheral card
prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled. Only slots that are present on the system will be available for control.
Table 35. Slot Disablement
Option Description
Slot 1 Enables or disables or only the boot driver is disabled
for the PCIe slot 1. This option is set to Enabled by
default.
Slot 2 Enables or disables or only the boot driver is disabled
for the PCIe slot 2. This option is set to Enabled by
default.
Slot 3 Enables or disables or only the boot driver is disabled
for the PCIe slot 3. This option is set to Enabled by
default.
Slot Bifurcation Allows Platform Default Bifurcation, Auto discovery of Bifurcation and Manual bifurcation Control. The default
is set to Platform Default Bifurcation. The slot bifurcation eld is accessible when set to Manual bifurcation
Control and is grayed out when set to Platform Default Bifurcation or Auto discovery of Bifurcation.
Table 36. Slot Bifurcation
Option Description
Auto Discovery Bifurcation Settings Platform Default Bifurcation , Auto Bifurcation, and
Manual bifurcation
Slot 1 Bifurcation x4 or x8 Bifurcation
Slot 2 Bifurcation x16 or x4 or x8 or x4x4x8 or x8x4x4 Bifurcation
Slot 3 Bifurcation x16 or x4 or x8 or x4x4x8 or x8x4x4 Bifurcation
Pre-operating system management applications 49
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Viewing Serial Communication
To view the Serial Communication screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Serial Communication.
Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can
also be enabled, and the port address can be specied. This option is set to Auto by default.
Enables the COM port or Console Redirection options. This option is set to O by default.
Serial Port Address Enables you to set the port address for serial devices. This eld sets the serial port address to either COM1 or
COM2 (COM1=0x3F8, COM2=0x2F8). This option is set to Serial Device1=COM2 or Serial Device 2=COM1 by
default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.
External Serial
Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Device by using this option. This option is set to Serial Device 1 by default.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Species the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT100/VT220 by default.
50 Pre-operating system management applications
Option Description
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.
System Prole Settings
You can use the System Prole Settings screen to enable specic system performance settings such as power management.
Viewing System Prole Settings
To view the System Prole Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Prole Settings.
System Prole Settings details
The System Prole Settings screen details are explained as follows:
Option Description
System Prole Sets the system prole. If you set the System Prole option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is
set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.Other options
include Performance Per Watt (OS), Performance, and Workstation Performance.
NOTE: All the parameters on the system prole setting screen are available only when the System Prole
option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand-
Based Power Management. Other options include OS DBPM, and Maximum Performance.
Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specic
speed. This option is set to Maximum Performance by default.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Write Data CRC Enables or disables the Write Data CRC. This option is set to Disabled by default.
Collaborative CPU
Performance
Control
Enables or disables the CPU power management option. When set to Enabled, the CPU power management is
controlled by the OS DBPM and the System DBPM (DAPC). This option is set to Disabled by default.
Memory Patrol
Scrub
Sets the memory patrol scrub frequency. This option is set to Standard by default.
Pre-operating system management applications 51
Option Description
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is inuenced by the
setting of the Energy Eciency Policy option.
Energy Ecient
Policy
Enables you to select the Energy Ecient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings. This option is set to Balanced Performance by default.
Number of Turbo
Boost Enabled
Cores for Processor
1
NOTE: If there are two processors installed in the system, you will see an entry for Number of Turbo
Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system proles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.
CPU Interconnect
Bus Link Power
Management
Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default.
PCI ASPM L1 Link
Power
Management
Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default.
System Security
You can use the System Security screen to perform specic functions such as setting the system password, setup password and disabling
the power button.
Viewing System Security
To view the System Security screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Security.
52 Pre-operating system management applications
System Security Settings details
The System Security Settings screen details are explained as follows:
Option Description
Intel(R) AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to O by default. You can
only modify the TPM Status TPM Activation, and the Intel TXT elds if the TPM Status eld is set to either On
with Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status Species the TPM status.
TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to
Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated. When
set to Clear, all the contents of the TPM are cleared. This option is set to None by default.
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may aect
booting to the operating system.
This eld is read-only when TPM Security is set to O. The action requires an additional reboot before it can take
eect.
Intel(R) TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to O
by default.
Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery
Delay
Sets the time delay for the system to power up after AC power is restored to the system. This option is set to
Immediate by default.
User Dened Delay
(60 s to 240 s)
Sets the User Dened Delay option when the User Dened option for AC Power Recovery Delay is selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specication. When set to Controlled, selected UEFI variables are
protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
In-Band
Manageability
Interface
When set to Disabled, this setting will hide the Management Engine's (ME), HECI devices, and the system's IPMI
devices from the operating system. This prevents the operating system from changing the ME power capping
settings, and blocks access to all in-band management tools. All management should be managed through out-of-
band. This option is set to Enabled by default.
NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to
be operational. This setting needs to be set to Enabled to avoid updating errors.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certicates in the Secure
Boot Policy. Secure Boot is set to Disabled by default.
Pre-operating system management applications 53
Option Description
Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certicates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-dened key and
certicates. Secure Boot policy is set to Standard by default.
Secure Boot Mode Congures how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).
If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the
current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode.
Options Description
User Mode In User Mode, PK must be installed, and BIOS performs signature verication on
programmatic attempts to update policy objects.
The BIOS allows unauthenticated programmatic transitions between modes.
Audit Mode In Audit mode, PK is not present. The BIOS does not authenticate programmatic updates
to the policy objects, and transitions between modes.
Audit Mode is useful for programmatically determining a working set of policy objects.
BIOS performs signature verication on pre-boot images and logs results in the image
Execution Information Table, but executes the images whether they pass or fail
verication.
Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and
the BIOS performs signature verication on programmatic attempts to update policy
objects.
Deployed Mode restricts the programmatic mode transitions.
Secure Boot Policy
Summary
Species the list of certicates and hashes that secure boot uses to authenticate images.
Secure Boot
Custom Policy
Settings
Congures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom option.
Creating a system and setup password
Prerequisite
Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
For more information, see the System board jumper settings section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1 To enter System Setup, press F2 immediately after turning on or rebooting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, verify that Password Status is set to Unlocked.
4 In the System Password eld, type your system password, and press Enter or Tab.
54 Pre-operating system management applications
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
5 Reenter the system password, and click OK.
6 In the Setup Password eld, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
7 Reenter the setup password, and click OK.
8 Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take eect until the system reboots.
Using your system password to secure your system
About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1 Turn on or reboot your system.
2 Type the system password and press Enter.
Next step
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You
have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message
that the system has stopped functioning and must be turned o. Even after you turn o and restart the system, the error
message is displayed until the correct password is entered.
Deleting or changing system and setup password
Prerequisite
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1 To enter System Setup, press F2 immediately after turning on or restarting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, ensure that Password Status is set to Unlocked.
4 In the System Password eld, alter or delete the existing system password, and then press Enter or Tab.
5 In the Setup Password eld, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and
setup password, a message prompts you to conrm the deletion.
6 Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
7 Select Setup Password, change, or delete the existing setup password and press Enter or Tab.
NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you
delete the system password or setup password, a message prompts you to conrm the deletion.
Pre-operating system management applications 55
Operating with setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password
attempts exceeded.System halted.
Even after you turn o and restart the system, the error message is displayed until the correct password is typed. The following options are
exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.
For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Redundant OS Control
You can use the Redundant OS Control screen to set the redundant OS info for redundant OS control. It enables you to set up a physical
recovery disk on your system.
Viewing Redundant OS Control
To view the Redundant OS Control screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Redundant OS Control.
Redundant OS Control screen details
The Redundant OS Control screen details are explained as follows:
Option Description
Redundant OS
Location
Enables you to select a backup disk from the following devices:
•None
•IDSDM
•SATA Ports in AHCI mode
•BOSS PCIe Cards (Internal M.2 Drives)
•Internal USB
56 Pre-operating system management applications
Option Description
NOTE: RAID congurations and NVMe cards not are included as BIOS does not have the ability to
distinguish between individual drives in those congurations.
Redundant OS
State NOTE: This option is disabled if Redundant OS Location is set to None.
When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is
disabled and is not visible to the boot list and OS. This option is set to Visible by default.
NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.
Redundant OS Boot NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is set to
Hidden.
When set to Enabled, BIOS boots to the device specied in Redundant OS Location. When set to Disabled, BIOS
preserves the current boot list settings. This option is set to Enabled by default.
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specic functions such as updating the asset tag and changing the system
date and time.
Viewing Miscellaneous Settings
To view the Miscellaneous Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Miscellaneous Settings.
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Species the asset tag and enables you to modify it for security and tracking purposes.
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by
default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
includes keyboard errors.
Pre-operating system management applications 57
Option Description
Load Legacy Video
Option ROM
Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
controller. Selecting Enabled in the operating system does not support UEFI video output standards. This eld is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
This option is set to Disabled by default.
Dell Wyse P25/P45
BIOS Access
Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.
Power Cycle
Request
Enables or disables the Power Cycle Request. This option is set to None by default.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Related links
Device Settings
System BIOS
Device Settings
Device Settings enables you to congure device parameters.
Related links
System BIOS
Dell Lifecycle Controller
Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, conguration,
update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unied
Extensible Firmware Interface (UEFI) applications.
Related links
Embedded system management
Embedded system management
The Dell Lifecycle Controller provides advanced embedded system management throughout the system’s lifecycle. The Dell Lifecycle
Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform congurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, conguring hardware and rmware, and deploying the operating system,
see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
Related links
Dell Lifecycle Controller
58 Pre-operating system management applications
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related links
Boot Manager main menu
System BIOS
Viewing Boot Manager
Viewing Boot Manager
About this task
To enter Boot Manager:
Steps
1 Turn on, or restart your system.
Enter the result of your step here (optional).
2 Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system
and try again.
Related links
Boot Manager
Boot Manager main menu
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the rst item in the boot order. If the boot attempt fails, the
system continues with the next item in the boot order until the boot is successful or no more boot options are
found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
Related links
Boot Manager
Viewing Boot Manager
One-shot BIOS boot menu
One-shot BIOS boot menu enables you to select a boot device to boot from.
Related links
Boot Manager
Pre-operating system management applications 59
System Utilities
System Utilities contains the following utilities that can be launched:
• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
Related links
Boot Manager
PXE boot
You can use the Preboot Execution Environment (PXE) option to boot and congure the networked systems, remotely.
To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS
Setup. It does not pull any menu or allows managing of network devices.
60 Pre-operating system management applications
Installing and removing system components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding ve minutes. Operating the system without the
system cover can result in component damage.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the
system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a
component or a blank.
Before working inside your system
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Turn o the system, including all attached peripherals.
2 Disconnect the system from the electrical outlet and disconnect the peripherals.
3 Remove the system cover.
After working inside your system
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Install the system cover.
2 Reconnect the peripherals and connect the system to the electrical outlet.
3 Turn on the attached peripherals and then turn on the system.
Recommended tools
You need the following tools to perform the removal and installation procedures:
• Key to the bezel lock
The key is required only if your system includes a bezel.
• Phillips #1 screwdriver
6
Installing and removing system components 61
• Phillips #2 screwdriver
• Torx #T30 screwdriver
• Torx #T8 screwdriver
• Wrist grounding strap
Optional front bezel
An optional metal bezel is mounted on the front of the system to display system branding. A lock on the bezel is used to protect
unauthorized access to the drives. There are two versions of bezel available:
• With LCD panel
• Without LCD panel
For bezels with LCD panel, the system status can be viewed on the LCD panel. For more information, see the LCD panel.
Removing the front bezel
The procedure to remove the front bezel with and without the LCD panel is the same.
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Unlock the bezel by using the bezel key.
2 Press the release button, and pull the left end of the bezel.
3 Unhook the right end, and remove the bezel.
Figure 17. Removing the front bezel with the LCD panel
Related links
Installing the front bezel
62 Installing and removing system components
Installing the front bezel
The procedure to install the front bezel with and without the LCD panel is the same.
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Locate and remove the bezel key.
NOTE: The bezel key is part of the LCD bezel package.
2 Align and insert the tabs on the bezel into the slots on the system.
3 Press the bezel until the button clicks in place.
4 Lock the bezel by using the key.
Figure 18. Installing the front bezel with the LCD panel
System cover
Removing the system cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Turn o the system, including any attached peripherals.
3 Disconnect the system from the electrical outlet and disconnect the peripherals.
Steps
1 Using a 1/4 inch at head or a Phillips #2 screwdriver, rotate the latch release lock counter clockwise to the unlocked position.
2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.
3 Hold the cover on both sides, and lift the cover away from the system.
Installing and removing system components 63
Figure 19. Removing the system cover
Related links
Installing the system cover
Installing the system cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.
Steps
1 Align the tabs on the system cover with the guide slots on the system.
2 Push the system cover latch down.
The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch
locks into place.
3 Using a 1/4 inch at head or Phillips #2 screwdriver, rotate the latch release lock clockwise to the locked position.
64 Installing and removing system components
Figure 20. Installing the system cover
Next steps
1 Reconnect the peripherals and connect the system to the electrical outlet.
2 Turn on the system, including any attached peripherals.
Inside the system
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Installing and removing system components 65
Figure 21. Inside the system
1left control panel cable cover 2 hard drive backplane
3 backplane expander board 4 cabling latch
5 air shroud 6 intrusion switch
7 power interposer board 8 internal expansion riser
9 low prole expansion riser 1 10 low prole expansion riser 2
11 processor blank 12 heat sink
13 air shroud 14 cooling fan blank
15 left control panel cable cover 16 information tag
Backplane cover
Removing the backplane cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the system cover.
Steps
1 Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2 Lift the backplane cover away from the system.
66 Installing and removing system components
Figure 22. Removing backplane cover
Related links
Installing the backplane cover
Installing the backplane cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Install the system cover.
Steps
1 Align the tabs on the backplane cover with the guide slots on the system.
2 Slide the backplane cover toward the front of the system until the cover locks into place.
Installing and removing system components 67
Figure 23. Installing backplane cover
Next step
Follow the procedure listed in After working inside your system.
Air shroud
The air shroud directs the airow across the entire system. Air shroud prevents the system from overheating and is used to maintain
uniform airow inside the system.
Removing the air shroud
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in
shutdown of the system and loss of data.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Step
Holding the blue touch points, lift the air shroud away from the system.
68 Installing and removing system components
Figure 24. Removing the air shroud
Next steps
1 If applicable, install the air shroud.
2 Follow the procedure listed in After working inside your system.
Related links
Removing an expansion card riser
Installing the air shroud
Installing the air shroud
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch.
Steps
1 Align the tabs on the air shroud with the slots on the system.
2 Lower the air shroud into the system until it is rmly seated.
When rmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.
Installing and removing system components 69
Figure 25. Installing the air shroud
Next step
1 Follow the procedure listed in After working inside your system.
Cooling fans
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide
cooling for the processors, expansion cards, and memory modules.
Related links
Thermal restriction matrix
Removing the cooling fan
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4Remove the internal riser.
5 Disconnect the fan cable from the system board.
6 Move the cables out of the way to access the cooling fan cable connector on the system board.
Steps
1 Press the tabs on the side of the cable connector to disconnect the cable from the connector on the system board.
NOTE: In the 4 x 3.5 inch hard drive system, disconnect the fan 1 cable from the power interposer board.
70 Installing and removing system components
NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
Figure 26. Removing the cooling fan
2 Lift the fan out holding the blue touch point.
Next steps
1Install the cooling fan.
2Install the internal riser.
3 Connect the power cable to the system board.
4 Ensure the cables are routed correctly.
5Install the air shroud.
6 Follow the procedure listed in After working inside your system.
Related links
Removing the air shroud
Removing the internal PERC riser
Installing cooling fan
Installing cooling fan
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4Remove the internal riser.
5 Remove the power cable.
Installing and removing system components 71
6 Move the cables out of the way to access the cooling fan cable connector on the system board.
Steps
1 Holding the blue touch point, place the cooling fan into the cooling fan cage.
2 Route the cooling fan cable and connect it to the connector on the system board.
Figure 27. Installing cooling fan
Next steps
1Install the internal riser.
2 Connect the power cable.
3 Ensure all the cables are routed correctly.
4Install the air shroud.
5 Follow the procedure listed in After working inside your system.
Related links
Installing the internal PERC riser
Installing the air shroud
Intrusion switch
The Chassis Intrusion Switch is activated when the cover of your system is removed while your system is on. The system event logs [SEL]
records the number of times the cover is removed when the system is turned on.
72 Installing and removing system components
Removing the intrusion switch
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove air shroud.
4Remove internal PERC riser.
Steps
1 Disconnect the intrusion switch cable connected to the system board.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
2 Slide the intrusion switch out of the intrusion switch slot.
Figure 28. Removing an intrusion switch
Next step
Install intrusion switch.
Related links
Removing the air shroud
Removing the internal PERC riser
Installing the intrusion switch
Installing the intrusion switch
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Align the intrusion switch with the intrusion switch slot.
Installing and removing system components 73
Figure 29. Installing intrusion switch
2 Slide the intrusion switch until it is rmly seated in the intrusion switch slot.
3 Connect the intrusion switch cable to the connector on the system board.
Next steps
1Install internal PERC riser.
2 Follow the procedure listed in After working inside your system.
Related links
Installing the internal PERC riser
Installing the air shroud
Drives
Drives are supplied in hot swappable drive carriers that t in the drive slots.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is congured correctly.
CAUTION: Do not turn o or restart your system while a drive is being formatted. Doing so can cause a drive failure.
When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long time to
format.
Removing a drive blank
The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Press the release button, and slide the drive blank out of the drive slot.
74 Installing and removing system components
Figure 30. Removing a drive blank
Next step
1Install a drive or a drive blank.
Related links
Installing a drive blank
Installing a drive blank
The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.
Figure 31. Installing a drive blank
Next step
If removed, install the front bezel.
Installing and removing system components 75
Removing a 2.5 inch drive from a 3.5 inch drive adapter
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2Remove the 3.5 inch drive adapter from the 3.5 inch drive carrier.
NOTE: A 2.5 inch drive is installed in a 3.5 inch drive adapter, which is then installed in the 3.5 inch drive carrier.
Steps
1 Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5 inch drive adapter.
2 Remove the 2.5 inch drive from the 3.5 inch drive adapter.
Figure 32. Removing a 2.5 inch drive from a 3.5 inch drive adapter
Next step
Install a 2.5 inch drive into a 3.5 inch drive adapter.
Related links
Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier
Installing a 2.5 inch drive into a 3.5 inch drive adapter
Installing a 2.5 inch drive into a 3.5 inch drive adapter
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2Remove the 3.5 inch drive adapter from the 3.5 inch hot swappable drive carrier.
76 Installing and removing system components
Steps
1 Align the screw holes on the 2.5 inch drive with the screw holes on the 3.5 inch drive adapter.
2 Using a Phillips #2 screwdriver, secure the 2.5 inch drive to the 3.5 inch drive adapter.
Figure 33. Installing a 2.5 inch drive into a 3.5 inch drive adapter
Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
3 Remove the 3.5 inch drive carrier from the system.
Steps
1 Using a Phillips #1 screwdriver, remove the screws from the rails on the drive carrier.
2 Lift the 3.5 inch drive adapter out of the 3.5 inch drive carrier.
Installing and removing system components 77
Figure 34. Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier
Next step
Install the 3.5 inch drive carrier or install the 3.5 inch drive adapter into the 3.5 inch drive carrier.
Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2Install the 2.5 inch drive into the 3.5 inch drive adapter.
Steps
1 Insert the 3.5 inch drive adapter into the 3.5 inch drive carrier with the connector end of the drive toward the back of the 3.5 inch
drive carrier.
2 Align the screw holes on the 3.5 inch drive adapter with the holes on the 3.5 inch drive carrier.
3 Using a Phillips #1 screwdriver, secure the 3.5 inch drive adapter to the 3.5 inch carrier.
78 Installing and removing system components
Figure 35. Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier
Next steps
1 Install the 3.5 inch drive carrier into the system.
2 If removed, install the front bezel.
Removing a hard drive
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If applicable, remove the front bezel.
3 Using the management software, prepare the hard drive for removal.
If the hard drive is online, the green activity or fault indicator ashes while the drive is turning o. When the hard drive indicators are
o, the hard drive is ready for removal. For more information, see the documentation for the storage controller.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is congured correctly to support hard drive removal and insertion.
CAUTION: Mixing hard drives from previous generations of PowerEdge servers is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation
supplied with your operating system.
Steps
1 Press the release button to open the hard drive release handle.
2 Holding the handle, slide the hard drive out of the hard drive slot.
Installing and removing system components 79
Figure 36. Removing a hard drive
Next steps
1Install a hard drive.
2 If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system
cooling.
Installing a hard drive
Prerequisites
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is congured correctly to support hard drive removal and insertion.
CAUTION: Mixing hard drives from previous generations of PowerEdge servers is not supported.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier and
attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make
it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation
supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to
rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on the replacement
drive is immediately lost after the drive is installed.
1 Follow the safety guidelines listed in Safety instructions.
2 If applicable, remove the hard drive blank.
Steps
1 Press the release button on the front of the hard drive carrier to open the release handle.
2 Insert the hard drive carrier into the hard drive slot and slide until the hard drive connects with the backplane.
3 Close the hard drive carrier release handle to lock the hard drive in place.
80 Installing and removing system components
Figure 37. Installing a hard drive
Next step
If applicable, install the front bezel.
Removing the drive from the drive carrier
Prerequisite
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
Steps
1 Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
2 Lift the drive out of the drive carrier.
Installing and removing system components 81
Figure 38. Removing the drive from the drive carrier
Next step
If applicable, install the drive into the drive carrier.
Related links
Installing a drive into the drive carrier
Installing a drive into the drive carrier
Prerequisites
CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.
NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs.
Steps
1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
2 Align the screw holes on the drive with the screws holes on the drive carrier.
When aligned correctly, the back of the drive is ush with the back of the drive carrier.
3 Using a Phillips #1 screwdriver, secure the drive to the drive carrier with screws.
82 Installing and removing system components
Figure 39. Installing a drive into the drive carrier
System memory
The system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System memory holds the instructions
that are executed by the processor.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1866 MT/s, 2133 MT/s, 2400 MT/s, or 2666 MT/s depending on the following factors:
• DIMM type (RDIMM or LRDIMM)
• Number of DIMMs populated per channel
• System prole selected (for example, Performance Optimized, Custom, or Dense Conguration Optimized)
• Maximum supported DIMM frequency of the processors
The following table shows the memory populations and operating frequencies for the supported congurations:
Table 37. Memory population
DIMM Type DIMMs Populated/
Channel Voltage Operating Frequency (in
MT/s)
Maximum DIMM Rank/Channel
RDIMM 1
1.2 V
2666, 2400, 2133, 1866 Dual rank or single rank
2 2666, 2400, 2133, 1866 Dual rank or single rank
3 1866 Dual rank or single rank
LRDIMM 1
1.2 V
2666, 2400, 2133, 1866 Quad rank
2 2666, 2400, 2133, 1866 Quad rank
3 2133, 1866 Quad rank
Installing and removing system components 83
Removing a memory module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, remove the air shroud.
WARNING: Allow the memory modules to cool after you power o the system. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or
metallic contacts.
2 Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.
3 Lift and remove the memory module from the system.
Figure 40. Removing a memory module
Next step
1Install the memory module.
Related links
Installing a memory module
Installing a memory module
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or
metallic contacts.
84 Installing and removing system components
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or ex
the memory module. You must insert both ends of the memory module simultaneously.
2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3 Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module
evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only
one orientation.
4 Press the memory module with your thumbs until the socket levers rmly click into place.
Figure 41. Installing a memory module
Next steps
1Install the air shroud.
2 Follow the procedure listed in After working inside your system.
3 To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >
Memory Settings. In the Memory Settings screen, the System Memory Size must reect the updated capacity of the installed
memory.
4 If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is rmly
seated in the memory module socket.
5 Run the system memory test in system diagnostics.
Related links
Installing the air shroud
Processors and heat sinks
The processor controls memory, peripheral interfaces, and other components of the system. The system can have more than one
processor congurations.
The heat sink absorbs the heat generated by the processor, and helps the processor to maintain its optimal temperature level.
Installing and removing system components 85
Removing a processor and heat sink module
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to cool
before removing it.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, remove the air shroud.
Steps
1 Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below:
a Loosen the rst screw three turns.
b Loosen the second screw completely.
c Return to the rst screw and loosen it completely.
2 Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) processor and heat sink module
3 Set the PHM aside with the processor side facing up.
Figure 42. Removing processor and heat sink module
Next step
Install the PHM.
Related links
Removing the air shroud
Installing a processor and heat sink module
86 Installing and removing system components
Removing the processor from the processor and heat sink
module
Prerequisites
NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This
procedure is not required when replacing a system board.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4Remove the processor and heat sink module.
Steps
1 Place the heat sink with the processor side facing up.
2 Insert a at blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal
paste seal.
3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.
Figure 43. Loosening the processor bracket
4 Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray.
5 Flex the outer edges of the bracket to release the bracket from the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
Installing and removing system components 87
Figure 44. Removing the processor bracket
Next step
Install the processor into the processor and heat sink module.
Related links
Removing the air shroud
Removing a processor and heat sink module
Installing the processor into a processor and heat sink module
Installing the processor into a processor and heat sink module
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Place the processor in the processor tray.
NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the
bracket on the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.
88 Installing and removing system components
Figure 45. Installing the processor bracket
3 If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the
processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the
processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.
Figure 46. Applying thermal grease on top of the processor
Installing and removing system components 89
5 Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink.
NOTE:
• Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.
• Do not press on the heat sink ns.
• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink
onto the processor and bracket.
Figure 47. Installing the heat sink onto the processor
Next steps
1Install the processor and heat sink module.
2Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Related links
Installing a processor and heat sink module
Installing the air shroud
Installing a processor and heat sink module
Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to
maintain proper thermal conditions.
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the processor blank and CPU dust cover.
90 Installing and removing system components
Steps
1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the
processor socket.
CAUTION: To avoid damaging the ns on the heat sink, do not press down on the heat sink
ns.
NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.
2 Push the blue retention clips inward to allow the heat sink to drop into place.
3 Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:
a Partially tighten the rst screw (approximately 3 turns).
b Tighten the second screw completely.
c Return to the rst screw and tighten it completely.
If the PHM slips o the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:
a Loosen both the heat sink screws completely.
b Lower the PHM on to the blue retention clips, following the procedure described in step 2.
c Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m or
12 in-lbf).
Figure 48. Installing the processor and heat sink module
Next steps
1
2Install the air shroud.
Installing and removing system components 91
3 Follow the procedure listed in After working inside your system.
Internal PERC riser
The internal PERC riser has Harpoon-based Premium Performance tier oering that drives IOPs and enhanced SSD performance.
Removing the internal PERC riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
Steps
1 Open the cable guiding latch for easy access.
2 Lower the plunger.
3 Press the cable connector and disconnect the PERC cable from the backplane.
4 Hold the blue touch points and lift the internal PERC riser out of the system.
Figure 49. Removing internal PERC riser
5 Turn the internal riser so that the PERC card is facing up.
6 Press the cable connector and disconnect the cable connected to the internal PERC card.
92 Installing and removing system components
Figure 50. Disconnecting the cable from internal PERC card
Next steps
1Install the air shroud.
2 Follow the procedure listed in After working inside your system.
3Install the internal PERC card.
Related links
Removing the air shroud
Installing the internal PERC riser
Installing the internal PERC riser
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Connect the cable to the internal PERC card.
Installing and removing system components 93
Figure 51. Connecting the cable to internal PERC riser
2 Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board.
3 Insert the internal riser card’s edge connector rmly into the system board connector until the riser is fully seated.
4 Lift the plunger to lock the riser in place.
Figure 52. Installing internal PERC riser
5 Connect the cables to the backplane and then route the cables to the cable guiding latch to close the latch.
Next steps
1Install the air shroud.
2 Follow the procedure listed in After working inside your system.
Related links
Installing the air shroud
94 Installing and removing system components
Removing the PERC card from the internal PERC riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the Air shroud.
4Remove the internal PERC riser.
Steps
1 Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser.
2 Pull the PERC card out of the connector on the internal PERC riser.
Figure 53. Removing the PERC card from the internal PERC riser
Next steps
1Install the PERC card into the internal PERC riser.
2Replace the Air shroud.
3 Follow the procedure listed in After working inside your system.
Related links
Removing the internal PERC riser
Installing PERC card into the internal PERC riser
Installing and removing system components 95
Installing PERC card into the internal PERC riser
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
Steps
1 Insert the PERC card into the internal PERC riser and push the card in.
2 Using a Phillips #2 screwdriver, replace the screw to secure the PERC card on the internal PERC riser.
Figure 54. Installing PERC card into internal PERC riser
Next steps
1Install the internal PERC riser.
2install the air shroud.
3 Follow the procedure listed in After working inside your system.
Related links
Installing the internal PERC riser
Expansion cards and expansion card risers
An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or a slot on a riser card
to add enhanced functionality to the system through the expansion bus.
NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your
system from turning on. However, if a F1/F2 pause occurs and an error message is displayed.
96 Installing and removing system components
Expansion bus specications
The PowerEdge R440 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
Expansion card installation guidelines
Depending on your system conguration, the following PCI Express (PCIe) generation 3 expansion cards are supported:
Table 38. Expansion card riser congurations
Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width
Riser 1A Slot 1 Processor 1 Low Prole Half Length x16
Slot 2 Processor 1 Low Prole Half Length x16
Riser 2A Slot 3 Processor 2 Low Prole Half Length x16
Riser 1B Slot 1 Processor 1 Low Prole Half Length x16
Riser 2B Slot 2 Processor 2 Full Height Three-fourth Length x16
Riser 1B Slot 1 Processor 1 Low Prole Half Length x16
NOTE: The expansion card slots are not hot-swappable.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical t. The expansion cards with
the highest priority should be installed rst using the slot priority indicated. All the other expansion cards should be installed in the card
priority and slot priority order.
Table 39. Riser congurations: 1B
Card Type Slot Priority Form Factor
HWRAID BOSS (ODM) 1 Low Prole
NVMe PCIe SSD (Dell design) 1 Low Prole
Inniband HCA EDR (Mellanox) 1 Low Prole
100G NICs (Mellanox) 1 Low Prole
Omni-Path HFI (Intel) 1 Low Prole
Inniband HCA FDR (Mellanox) 1 Low Prole
40G NICs (Intel) 1 Low Prole
40G NICs (Mellanox) 1 Low Prole
FC32 HBA (QLogic) 1 Low Prole
FC32 HBA (Emulex) 1 Low Prole
25G NICs (Broadcom) 1 Low Prole
25G NICs (Mellanox) 1 Low Prole
25G NICs (QLogic) 1 Low Prole
FC16 HBA (QLogic) 1 Low Prole
Installing and removing system components 97
Card Type Slot Priority Form Factor
FC16 HBA (Emulex) 1 Low Prole
10Gb NICs (Broadcom) 1 Low Prole
10Gb NICs (Intel) 1 Low Prole
10Gb NICs (Mellanox) 1 Low Prole
10Gb NICs (QLogic) 1 Low Prole
10Gb NICs (Solarare) 1 Low Prole
FC8 HBA (Emulex) 1 Low Prole
FC8 HBA (QLogic) 1 Low Prole
1Gb NICs (Broadcom) 1 Low Prole
1Gb NICs (Intel) 1 Low Prole
Adapter RAID (Dell design) 1 Low Prole
External RAID (Dell design) 1 Low Prole
Non-RAID (Dell design) 1 Low Prole
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 40. Riser congurations: 1A + 2A
Card type Slot priority Form factor
Adapter RAID (Dell design) 1 Low Prole
HWRAID BOSS (ODM) 1, 2, 3 Low Prole
NVMe PCIe SSD (Dell design) 1, 2, 3 Low Prole
Inniband HCA EDR (Mellanox) 1, 2, 3 Low Prole
100G NICs (Mellanox) 1, 2, 3 Low Prole
Omni-Path HFI (Intel) 1, 2, 3 Low Prole
Inniband HCA FDR (Mellanox) 1, 2, 3 Low Prole
40G NICs (Intel) 1, 2, 3 Low Prole
40G NICs (Mellanox) 1, 2, 3 Low Prole
FC32 HBA (QLogic) 1, 2, 3 Low Prole
FC32 HBA (Emulex) 1, 2, 3 Low Prole
25G NICs (Broadcom) 1, 2, 3 Low Prole
25G NICs (Mellanox) 1, 2, 3 Low Prole
25G NICs (QLogic) 1, 2, 3 Low Prole
FC16 HBA (QLogic) 1, 2, 3 Low Prole
98 Installing and removing system components
Card type Slot priority Form factor
FC16 HBA (Emulex) 1, 2, 3 Low Prole
10Gb NICs (Broadcom) 1, 2, 3 Low Prole
10Gb NICs (Intel) 1, 2, 3 Low Prole
10Gb NICs (Mellanox) 1, 2, 3 Low Prole
10Gb NICs (QLogic) 1, 2, 3 Low Prole
10Gb NICs (Solarare) 1, 2, 3 Low Prole
FC8 HBA (Emulex) 1, 3 Low Prole
FC8 HBA (QLogic) 1, 2, 3 Low Prole
1Gb NICs (Broadcom) 1, 2, 3 Low Prole
1Gb NICs (Intel) 1, 2, 3 Low Prole
External RAID (Dell design) 1, 2, 3 Low Prole
Non-RAID (Dell design) 1, 3 Low Prole
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 41. Riser congurations: 1B + 2B
Card type Slot priority Form factor
HWRAID BOSS (ODM) 1 Low Prole
NVMe PCIe SSD (Dell design) 1 Low Prole
Inniband HCA EDR (Mellanox) 1 Low Prole
100G NICs (Mellanox) 1 Low Prole
Omni-Path HFI (Intel) 1 Low Prole
Inniband HCA FDR (Mellanox) 1 Low Prole
40G NICs (Intel) 1 Low Prole
40G NICs (Mellanox) 1 Low Prole
FC32 HBA (QLogic) 1 Low Prole
FC32 HBA (Emulex) 1 Low Prole
25G NICs (Broadcom) 1 Low Prole
25G NICs (Mellanox) 1 Low Prole
25G NICs (QLogic) 1 Low Prole
FC16 HBA (QLogic) 1 Low Prole
FC16 HBA (Emulex) 1 Low Prole
10Gb NICs (Broadcom) 1 Low Prole
Installing and removing system components 99
Card type Slot priority Form factor
10Gb NICs (Intel) 1 Low Prole
10Gb NICs (Mellanox) 1 Low Prole
10Gb NICs (QLogic) 1 Low Prole
10Gb NICs (Solarare) 1 Low Prole
FC8 HBA (Emulex) 1 Low Prole
FC8 HBA (QLogic) 1 Low Prole
1Gb NICs (Broadcom) 1 Low Prole
1Gb NICs (Intel) 1 Low Prole
Adapter RAID (Dell design) 1 Low Prole
External RAID (Dell design) 1 Low Prole
Non-RAID (Dell design) 1 Low Prole
HWRAID BOSS (ODM) 2 Full Height
Inniband HCA EDR (Mellanox) 2 Full Height
100G NICs (Mellanox) 2 Full Height
Omni-Path HFI (Intel) 2 Full Height
40G NICs (Intel) 2 Full Height
40G NICs (Mellanox) 2 Full Height
FC32 HBA (QLogic) 2 Full Height
FC32 HBA (Emulex) 2 Full Height
25G NICs (Broadcom) 2 Full Height
25G NICs (Mellanox) 2 Full Height
25G NICs (QLogic) 2 Full Height
FC16 HBA (QLogic) 2 Full Height
FC16 HBA (Emulex) 2 Full Height
10Gb NICs (Broadcom) 2 Full Height
10Gb NICs (Intel) 2 Full Height
10Gb NICs (Mellanox) 2 Full Height
10Gb NICs (QLogic) 2 Full Height
10Gb NICs (Solarare) 2 Full Height
FC8 HBA (Emulex) 2 Full Height
FC8 HBA (QLogic) 2 Full Height
1Gb NICs (Broadcom) 2 Full Height
1Gb NICs (Intel) 2 Full Height
External RAID (Dell design) 2 Full Height
Non-RAID (Dell design) 2 Full Height
Low-end Vedio (Dell design) 2 Full Height
100 Installing and removing system components
Card type Slot priority Form factor
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 42. Riser congurations:1A
Card type Slot priority Form factor
Adapter RAID (Dell design) 1 Low Prole
Non-RAID (Dell design) 1 Low Prole
HWRAID BOSS (ODM) 1, 2 Low Prole
NVMe PCIe SSD (Dell design) 1, 2 Low Prole
Inniband HCA EDR (Mellanox) 1, 2 Low Prole
100G NICs (Mellanox) 1, 2 Low Prole
Omni-Path HFI (Intel) 1, 2 Low Prole
Inniband HCA FDR (Mellanox) 1, 2 Low Prole
40G NICs (Intel) 1, 2 Low Prole
40G NICs (Mellanox) 1, 2 Low Prole
FC32 HBA (QLogic) 1, 2 Low Prole
FC32 HBA (Emulex) 1, 2 Low Prole
25G NICs (Broadcom) 1, 2 Low Prole
25G NICs (Mellanox) 1, 2 Low Prole
25G NICs (QLogic) 1, 2 Low Prole
FC16 HBA (QLogic) 1, 2 Low Prole
FC16 HBA (Emulex) 1, 2 Low Prole
10Gb NICs (Broadcom) 1, 2 Low Prole
10Gb NICs (Intel) 1, 2 Low Prole
10Gb NICs (Mellanox) 1, 2 Low Prole
10Gb NICs (QLogic) 1, 2 Low Prole
10Gb NICs (Solarare) 1, 2 Low Prole
FC8 HBA (Emulex) 1 Low Prole
FC8 HBA (QLogic) 1, 2 Low Prole
1Gb NICs (Broadcom) 1, 2 Low Prole
1Gb NICs (Intel) 1, 2 Low Prole
External RAID (Dell design) 1, 2 Low Prole
Integrated RAID (Dell design) Integrated Slot NONE
Installing and removing system components 101
Card type Slot priority Form factor
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Removing an expansion card riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect any cables connected to the expansion card.
Step
Hold the touch points, and lift the expansion card riser, from the riser connector, on the system board.
Figure 55. Removing an expansion card riser 1A
102 Installing and removing system components
Steps
1 If removed, install the expansion cards into the expansion card riser.
2 Holding the touch points, align the slot on the riser with the guide in the system board.
3 Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
Figure 58. Installing an expansion card riser 1A
Figure 59. Installing an expansion card riser 1
104 Installing and removing system components
Figure 60. Installing an expansion card riser 2
Next steps
1 Follow the procedure listed in After working inside your system.
2 Install any device drivers required for the card as described in the documentation for the card.
Removing the expansion card from the expansion card riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, remove the air shroud.
4 Remove the expansion card riser.
5 If applicable, disconnect the cables from the expansion card.
Steps
1 Open the PCIe card holder latch.
2 Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector
on the riser.
Installing and removing system components 105
Figure 61. Removing expansion card from riser 2
Figure 62. Removing expansion card from riser 1
3 Install a ller bracket if you are not replacing the expansion card.
NOTE: You must install a ller bracket over an empty expansion card slot to maintain Federal Communications Commission
(FCC) certication of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and
airow inside the system.
106 Installing and removing system components
Installing the expansion card into the expansion card riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installing a new expansion card, unpack it and prepare the card for installation.
NOTE: For instructions, see the documentation accompanying the card.
3 Remove the expansion card riser.
Steps
1 Open the PCIe card holder latch.
2 If installed, remove the ller bracket.
NOTE: Store the ller bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certication of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airow inside the system.
Figure 65. Removing ller bracket for riser 2
108 Installing and removing system components
Figure 66. Removing ller bracket for riser 1
3 Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser.
4 Insert the card edge connector rmly into the expansion card connector until the card is fully seated.
5 Close the expansion card latch.
Figure 67. Installing expansion card into riser 2
Installing and removing system components 109
Figure 68. Installing expansion card into riser 1
Next steps
1 If applicable, connect the cables to the expansion card.
2 Install the expansion card riser
3 If applicable, install the air shroud.
4 Follow the procedure listed in After working inside your system.
5 Install any device drivers required for the card as described in the documentation for the card.
M.2 SSD module
The BOSS card is a simple RAID solution card designed specically for booting a server's operating system. The card supports up to two 6
Gbps M.2 SATA drives. The BOSS adapter card has a x8 connector using PCIe gen 2.0 x2 lanes, available only in the low-prole and half-
height form factor.
Removing the M.2 SSD module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the air shroud.
4 Remove the BOSS card.
NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser.
Steps
1 Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card.
2 Pull the M.2 SSD module away from the BOSS card.
110 Installing and removing system components
Figure 69. Removing the M.2 SSD module
1 module connector (2) 2 screws (2)
3 module (2)
Next step
Install the M.2 SSD module.
Installing the M.2 SSD module
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the M.2 SSD module connectors with the connectors on the BOSS card.
2 Push the M.2 SSD module until the module is seated rmly on the BOSS card.
3 Secure the M.2 SSD module on the BOSS card with the retention straps and screws.
Installing and removing system components 111
Figure 70. Installing the M.2 SSD module
1 module connector (2) 2 screws (2)
3 modules (2)
Next steps
1 Install the BOSS card.
NOTE: Installing the BOSS card is similar to installing the expansion card riser.
2 Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Optional IDSDM or vFlash module
The IDSDM or vFlash module combines the IDSDM or vFlash features into a single module.
NOTE: The write-protect switch is on the IDSDM or vFlash module.
Removing the MicroSD card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. To locate IDSDM/
vFlash module, see the System board jumpers and connectors section.
2 Hold the MicroSD card and remove it from the slot.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
112 Installing and removing system components
Next steps
1 Follow the procedure listed in After working inside your system.
2Install a MicroSD card.
Related links
Installing the MicroSD card
Installing the MicroSD card
Prerequisites
Follow the safety guidelines listed in Safety instructions.
NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the
cards during removal.
Steps
1 Locate the MicroSD card connector on the IDSDM/vFlash module. Orient the MicroSD card appropriately and insert the contact-pin
end of the card into the slot. To locate IDSDM/vFlash, see the System board jumpers and connectors section.
NOTE: The slot is keyed to ensure correct insertion of the card.
2 Press the card into the card slot to lock it into place.
Next step
Follow the procedure listed in After working inside your system.
Removing the optional IDSDM or vFlash card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the System board jumpers and connectors section.
2 Holding the pull tab, lift the IDSDM/vFlash card out of the system.
Installing and removing system components 113
Figure 71. Removing the optional IDSDM/vFlash card
NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection.
Next step
Install the optional IDSDM/vFlash card.
Related links
Installing optional IDSDM or vFlash card
Installing optional IDSDM or vFlash card
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the Jumpers and connectors section.
2 Align the IDSDM/vFlash card with the connector on the system board.
3 Push the IDSDM/vFlash card until it is rmly seated on the system board.
114 Installing and removing system components
Figure 72. Installing optional IDSDM/vFlash card
Next steps
1 Install the MicroSD cards.
NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.
2 Follow the procedure listed in After working inside your system.
LOM riser card
The LOM riser card is a small, removable mezzanine card, which provides the exibility of selecting dierent network connectivity options.
Removing the LOM riser card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If installed, remove the risers.
Steps
1 Using a Phillips #2 screwdriver, loosen the screws that secure the LOM riser card to the system board.
2 Release the two blue side plastic snaps holding the LOM riser card.
3 Hold the LOM riser card by the edges on either side, and lift to remove it from the connector on the system board.
4 Slide the LOM riser card towards the front of the system until the Ethernet connectors or the Small form-factor pluggable (SFP) are
clear of the slot in the back of the system.
Installing and removing system components 115
Figure 73. Removing LOM riser card
Next step
Install the LOM riser card.
Installing the LOM riser card
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the connectors on the LOM riser card with the slot on the system.
2 Press the LOM riser card until the card is rmly seated on the system board connector and the two blue plastic snap hold the LOM
riser card in place.
3 Using a Phillips #2 screwdriver, replace the screws to secure the LOM riser card to the system board.
Figure 74. Installing LOM riser card
116 Installing and removing system components
Next steps
1 If removed, install the risers.
2 Follow the procedure listed in After working inside your system.
Hard drive backplane
Depending on your system conguration, the hard drive backplanes supported in PowerEdge R440 are listed here:
Table 43. Supported backplane options for PowerEdge R440 systems
System Supported hard drives options
PowerEdge R440
3.5 inch (x4) SAS, SATA backplane
2.5 inch (x10) SAS, SATA or NVMe backplane
2.5 inch (x8) SAS, SATA or Nearline SAS drives
Figure 75. 4 x 3.5 backplane
1release tab 2 SAS_A connector on the backplane
3 backplane power cable connector 4 power connector
Figure 76. 8 x 2.5 backplane
1release tab 2 SATA_A cable connector
3 backplane signal cable connector 4 backplane
5 SATA_B cable connector 6 backplane power cable connector
Figure 77. 10 x 2.5 backplane
1release tab 2 bridge PCIe cable connector
3 internal PCIe cable connector 4 NVMe cable connector
5 NVMe cable connector 6 backplane power cable connector
7 NVMe cable connector
Installing and removing system components 117
Figure 78. 10 x 2.5 backplane with expander
1 SAS_A connector 2 backplane signal cable connector
3 backplane power cable connector 4 SAS_B connector
5 SAS_C connector
Removing the hard drive backplane
Prerequisites
CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the system before removing the
backplane.
CAUTION: Note the number of each hard drive and temporarily label them before you remove the hard drive so that you can
replace them in the same location.
NOTE: The procedure to remove the backplane is similar for all backplane congurations.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4Remove the backplane cover.
5 Remove all hard drives from the hard drive slot.
6 Disconnect all the cables from the backplane.
Steps
1 Press the blue release tabs and lift the backplane to disengage the backplane from the hooks on the system.
2 To remove a backplane with an expander board:
a Loosen the captive screws that secure the expander board.
b Press the release tabs and lift the backplane to disengage the slots on the backplane from the hooks on the system.
118 Installing and removing system components
Figure 79. Removing the hard drive backplane
3 Lift the backplane out of the system.
Next step
Install the hard drive backplane.
Installing the hard drive backplane
Prerequisite
Follow the safety guidelines listed in Safety instructions.
NOTE: The procedure to install the backplane is similar for all backplane congurations.
Steps
1 Align the slots on the backplane with the hooks on the system.
2 Lower the hard drive backplane until the blue release tabs snap into place.
3 If your backplane has an expander board, then tighten the captive screws to secure the expander board to the system.
Installing and removing system components 119
Cable routing
Figure 81. Cable routing - 10 x 2.5 hard drive backplane with PERC
1backplane 2 backplane expander
3 backplane power cable 4 backplane signal cable
5 backplane expander signal cable 6 cable routing clip
7 power interposer board 8 internal riser
9 system board 10 SAS cable (BP: SAS_B to internal riser)
11 SAS cable (BP: SAS_A to internal riser)
Installing and removing system components 121
Figure 82. Cable routing - 10 x 2.5 hard drive backplane with NVMe
1backplane 2 backplane expander
3 backplane power cable 4 backplane power cable
5 backplane expander signal cable 6 cable routing clip
7 power interposer board 8 expansion card riser
9 system board 10 internal riser
11 SAS cable (BP: SAS_B to expansion card riser) 12 SAS cable (BP: SAS_A to expansion card riser)
13 NVMe cable connector (BP: PCIe to internal riser) 14 NVMe cable connector (BP: PCIe to MB)
122 Installing and removing system components
Figure 83. Cable routing - 8 x 2.5 hard drive backplane with PERC
1hard drive backplane 2 backplane power cable
3 SAS cable (SAS_B connector to internal riser) 4 SAS cable (SAS_A connector to internal riser)
5 backplane signal cable 6 cable routing clip
7 power interposer board 8 internal riser
9 system board
Installing and removing system components 123
Figure 84. Cable routing - 8 x 2.5 hard drive backplane with onboard SATA
1hard drive backplane 2 backplane power cable
3 SATA cable (BP: SATA_B to MB) 4 SATA cable (BP: SATA_A to MB)
5 backplane signal cable 6 cable routing clip
7 power interposer board 8 system board
124 Installing and removing system components
Figure 85. Cable routing - 4 x 3.5 hard drive backplane with PERC
1hard drive backplane 2 backplane signal cable
3 cable routing clip 4 SAS cable (BP: SAS_A to PERC)
5 backplane power cable 6 power supply unit
7 system board
Installing and removing system components 125
Figure 86. Cable routing - 4 x 3.5 hard drive backplane with SATA
1hard drive backplane 2 backplane signal cable
3 cable routing clip 4 SATA cable (BP: SATA_A to MB)
5 backplane power cable 6 power supply unit
7 system board
System battery
The system battery is used for low-level system functions such as powering the real-time and date settings of the system.
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your
system.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, disconnect the power or data cables from expansion card(s).
4 Remove the low prole or full height X1 expansion card riser 1A.
Steps
1 Locate the battery socket. For more information, see the System board jumpers and connectors section.
126 Installing and removing system components
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or removing a
battery.
2 Use a plastic scribe to pry out the system battery.
Figure 87. Removing the system battery
3 To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.
4 Press the battery into the connector until it snaps into place.
Figure 88. Installing the system battery
Next steps
1 Install the expansion card riser 1A.
2 If applicable, connect the cables to the expansion card(s).
3 Follow the procedure listed in After working inside your system.
4 While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
5 Enter the correct time and date in the System Setup Time and Date elds.
6 Exit the System Setup.
Optional internal USB memory key
An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. To boot from
the USB memory key, congure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in
System Setup.
An optional USB memory key can be installed in the internal USB 3.0 port.
NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
Installing and removing system components 127
Replacing the optional internal USB memory key
Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory
key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Locate the USB port or USB memory key on the system board.
To locate the USB port, see the Jumpers and connectors .
2 If installed, remove the USB memory key from the USB port.
3 Insert the replacement USB memory key into the USB port.
Next steps
1 Follow the procedure listed in After working inside your system.
2 While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Optical drive (optional)
Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types: optical
disc readers and optical disc writers.
Removing the optical drive
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable remove the front bezel.
4 Disconnect the power and data cables from the connectors on the optical drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system and drive. Route these
cables properly when you replace them to prevent them from being pinched or crimped.
Steps
1 Press the release tab to release the optical drive.
2 Slide the optical drive out of the system until it is out of the optical drive slot.
3 If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as
the optical drive.
128 Installing and removing system components
Figure 89. Removing optical drive
Next step
Install an optical drive.
Installing the optical drive
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the optical drive with the optical drive slot on the front of the system.
2 Slide in the optical drive until the release tab snaps into place.
Figure 90. Installing optical drive
3 Connect the power and data cables to the connector on the optical drive.
NOTE: Route the cable properly to prevent it from being pinched or crimped.
4 Replace the front Bezel.
Installing and removing system components 129
Next step
1 Follow the procedure listed in After working inside your system.
Power supply units
The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system.
Your system supports one of the following:
• Two 550 W AC PSUs
• One 450 W cabled AC PSU
NOTE: For more information, see the Technical specications section.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have
the same power rating. Mixing PSUs will result in mismatch condition or failure to turn the system on.
NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without redundancy) is
congured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is
disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization is low in order to
maximize eciency.
NOTE: If two PSUs are used, they must be of the same maximum output power.
Removing a power supply unit blank
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Step
If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward.
CAUTION: To ensure proper system cooling, the power supply unit blank must be installed in the second power supply unit
bay in a non-redundant conguration. Remove the power supply unit blank only if you are installing a second power supply
unit.
Figure 91. Removing a power supply unit blank
Next step
Install the second power supply unit blank.
130 Installing and removing system components
Related links
Installing a power supply unit
Installing a power supply unit blank
Installing a power supply unit blank
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
NOTE: Install the power supply unit (PSU) blank only in the second PSU bay.
Step
Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.
Figure 92. Installing a power supply unit blank
Next step
Follow the procedure listed in After working inside your system.
Removing a power supply unit
Prerequisites
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and
replace only one PSU at a time in a system that is powered on.
1 Follow the safety guidelines listed in Safety instructions.
2 Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the
strap on the PSU handle.
3 Unlatch and lift the optional cable management arm if it interferes with the PSU removal.
For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals.
Step
Press the release latch and slide the PSU out of the system by using the PSU handle.
Installing and removing system components 131
Figure 93. Removing a power supply unit
Next step
Install the PSU.
Related links
Installing a power supply unit
Installing a power supply unit
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output
power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Step
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
132 Installing and removing system components
Figure 94. Installing a power supply unit
Next steps
1 If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack
documentation at Dell.com/poweredgemanuals.
2 Connect the power cable to the PSU, and plug the cable into a power outlet.
CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the PSU
and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is
discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the PSU is
functioning properly.
Removing a non-redundant cabled AC power supply unit
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4 Disconnect the system from the electrical outlet.
5 Disconnect all the cables connected from the PSU to the system board.
6 If applicable, remove the expansion card riser.
Steps
1 Using a Phillips #2 screwdriver, remove the screw securing the PSU to the system.
2 Slide the PSU out of the PSU cage.
Installing and removing system components 133
Figure 95. Removing non-redundant cabled AC PSU
Next step
1Installing a non-redundant cabled AC power supply.
Related links
Removing the air shroud
Removing an expansion card riser
Installing a non-redundant cabled AC power supply unit
Installing a non-redundant cabled AC power supply unit
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
Steps
1 Unpack the new power supply unit (PSU).
2 Slide the new PSU into the PSU cage until the PSU is fully seated.
3 Using a Phillips #2 screwdriver, replace the screw to secure the PSU to the system.
Figure 96. Installing a non-redundant cabled AC PSU
Next steps
1 Connect the PSU cables to the connectors on the system board.
134 Installing and removing system components
2 If applicable, install the expansion card riser.
3Install the air shroud.
4 Follow the procedure listed in After working inside your system.
Power interposer board
The power interposer board (PIB) is a board that connects the hot swappable power supply units (PSUs) to the system board. The PIB is
only supported in systems with redundant PSUs.
Removing power interposer board
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4 Disconnect all the cables connected from the PIB to the system board.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
5Remove the PSU.
Steps
1 Using a Phillips #2 screwdriver, remove the two screws securing the Power Interposer Board (PIB) to the system.
2 Lift the board and slide it out at an angle to disengage the guide pins on the board.
Figure 97. Removing power interposer board
3 Lift the board away for the system.
Next step
1Install the power interposer board.
Related links
Removing the air shroud
Removing a power supply unit
Installing power interposer board
Installing and removing system components 135
Installing power interposer board
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the slots on the PIB with the guides on the system.
2 Using a Phillips #2 screwdriver, replace the two screws to secure the PIB to the system.
3 Route the cables and connect it to the system board.
Figure 98. Installing power interposer board
Next steps
1Install the PSU.
2Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Related links
Installing a power supply unit
Installing the air shroud
Control panel
A control panel allows you to manually control the inputs to the server.
Your system supports:
• Left control panel: Contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional).
• Right control panel: Contains power button, USB 2.0 port, micro USB for iDRAC Direct, and status LED for iDRAC Direct.
Removing the left control panel
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
136 Installing and removing system components
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4Remove the internal PERC riser.
Steps
1 Disconnect the control panel cable from the system board connector.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
2 Using a Phillips #1 screwdriver, remove the screws that secure the cable cover.
Figure 99. Removing the cable cover
3 Using a Phillips #1 screwdriver, remove the screws that connect the control panel to the system.
Figure 100. Removing left control panel
4 Holding by the sides, remove the left control panel assembly away from the system.
Next step
Install the left control panel.
Related links
Installing the left control panel
Installing and removing system components 137
Installing the left control panel
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Route the control panel cable through the side wall of the system.
2 Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the system.
3 Connect the control panel cable to the system board connector.
4 Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 101. Installing the cable cover
Next steps
1Install the air shroud.
2Install the internal PERC riser.
3 Follow the procedure listed in After working inside your system.
Removing the right control panel
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the internal PERC riser.
Steps
1 Lift the cable latch and disconnect the control panel cable from the connector on the system board.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
2 Using a Phillips #1 screwdriver, remove the screws that secure the cable cover to the system.
138 Installing and removing system components
Figure 102. Removing the cable cover
3 Using a Phillips #1 screwdriver, remove the screw that secures the control panel to the system.
Figure 103. Removing right control panel
4 Holding the control panel by its sides, remove the control panel away from the system.
Next step
Install the right control panel.
Related links
Installing the right control panel
Installing the right control panel
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Installing and removing system components 139
Steps
1 Route the control panel cable through the system.
2 Align the right control panel with the control panel slot on the system and place the assembly in the slot on the system.
3 Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place.
4 Using a Phillips #1 screwdriver, install the screw that secures the control panel to the system.
Figure 104. Installing the right control panel
5 Using a Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 105. Installing the cable cover
Next steps
1Install the internal PERC riser.
2 Follow the procedure listed in After working inside your system.
140 Installing and removing system components
System board
A system board (also known as the motherboard) is the main printed circuit board in the system with dierent connectors used to connect
dierent components or peripherals of the system. A system board provides the electrical connections to the components in the system to
communicate.
Removing the system board
Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system
board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on
your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed,
it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM plug-in module breaks the
cryptographic binding, and it cannot be re-installed or installed on another system board.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the following:
aAir shroud
bAll expansion cards and risers
cInternal PERC riser
dIDSDM/vFlash module card
e Internal USB key (if installed)
fProcessors and heat sink modules
gMemory modules and memory module blanks
hLOM riser card
Steps
1 Disconnect all cables from the system board.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
CAUTION: Take care not to damage the system identication button while removing the system board from the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
2 Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identication button while removing the system board from the chassis.
3 Using a Phillips #2 screwdriver, remove the screws that secure the system board to the chassis.
4 Holding the post, slide the system board toward the front of the system to disengage the connectors from the slots on the chassis.
5 Holding the post, incline the system board at an angle, and lift the system board out of the chassis.
Installing and removing system components 141
Figure 106. Removing the system board
Next step
Install the system board.
Installing the system board
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identication button while placing the system board into the chassis.
2 Holding the system board holder, align the connector on the system board with the slots on the back of the chassis and place the
system board in place.
3 Using a Phillips #2 screwdriver, replace the screws that secure the system board to the chassis.
142 Installing and removing system components
Figure 107. Installing the system board
Next steps
1 Replace the following:
aTrusted Platform Module (TPM)
bInternal PERC riser
c Internal USB key (if applicable)
d USB 3.0 module (if applicable)
eIDSDM/vFlash module card
fAll expansion cards and risers
gProcessors and heat sink modules
h Processors blanks (if applicable)
iMemory modules and memory module blanks
jLOM riser card
kAir shroud
2 Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing
bracket.
3 Follow the procedure listed in After working inside your system.
4 Ensure that you:
a Use the Easy Restore feature to restore the Service Tag. For more information, see the Restoring the Service Tag by using the
Easy Restore feature section.
b If the Service Tag is not backed up in the backup ash device, enter the Service Tag manually. For more information, see the
Restoring the Service Tag by using the Easy Restore feature section.
c Update the BIOS and iDRAC versions.
d Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section.
5 Import your new or existing iDRAC Enterprise license.
For more information, see iDRAC User's Guide, at Dell.com/idracmanuals.
Installing and removing system components 143
Restoring the Service Tag using Easy Restore
The easy restore feature allows you to restore your service tag, license, UEFI conguration, and the system conguration data after
replacing the system board. All data is backed up in a backup ash device automatically. If BIOS detects a new system board, and the
service tag in the backup ash device, BIOS prompts the user to restore the backup information.
Below is a list of options available:
• Restore the service tag, license, and diagnostics information, press Y
• Navigate to the Lifecycle Controller based restore options, press N.
• Restore data from a previously created Hardware Server Prole, press F10
NOTE: When the restore process is complete, BIOS prompts to restore the system conguration
data.
• To restore the system conguration data, press Y
• To use the default conguration settings, press N
NOTE: After the restore process is complete, system reboots.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1 Turn on the system.
2 To enter the System Setup, press F2.
3 Click Service Tag Settings.
4 Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag eld is empty. Ensure that you enter the correct service
tag. Once the service tag is entered, it cannot be updated or changed.
5 Click OK.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1 Turn on the system.
2 Press F2 to enter System Setup.
3 Click Service Tag Settings.
4 Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag eld is empty. Ensure that you enter the correct Service
Tag. After the Service Tag is entered, it cannot be updated or changed.
5 Click OK.
6 Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
144 Installing and removing system components
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.
Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA key which is embedded
during the manufacture of the TPM, it is capable of performing platform authentication operation.
Upgrading the Trusted Platform Module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
NOTE:
• Ensure that your operating system supports the version of the TPM module being installed.
• Ensure that you download and install the latest BIOS rmware on your system.
• Ensure that the BIOS is congured to enable UEFI boot mode.
About this task
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Work with the customer to create and safely store this recovery key. When
replacing this system board, you must supply the recovery key when you restart your system or program before you can access
the encrypted data on your hard drives.
CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specic system board. Any attempt to
remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on
another system board.
Removing the TPM
1 Locate the TPM connector on the system board.
2 Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3 Slide the TPM module out from its connector.
4 Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5 Pull the plastic rivet out of its slot on the system board.
Installing the TPM
Steps
1 To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
3 Press the plastic rivet until the rivet snaps into place.
Installing and removing system components 145
Figure 108. Installing the TPM
Next steps
1 Install the system board.
2 Follow the procedure listed in After working inside your system.
Initializing TPM for BitLocker users
Initialize the TPM.
For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Initializing the TPM 1.2 for TXT users
1 While booting your system, press F2 to enter System Setup.
2 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3 From the TPM Security option, select On with Pre-boot Measurements.
4 From the TPM Command option, select Activate.
5 Save the settings.
6 Restart your system.
7 Enter System Setup again.
8 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9 From the Intel TXT option, select On.
146 Installing and removing system components
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of
running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to x
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
Running the Embedded System Diagnostics from Boot
Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
1 When the system is booting, press F11.
2 Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3 Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell
Lifecycle Controller
1 As the system boots, press F10.
2 Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
7
Using system diagnostics 147
System diagnostic controls
Menu Description
Conguration Displays the conguration and status information of all detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
148 Using system diagnostics
Jumpers and connectors
This topic provides specic information about the jumpers. It also provides some basic information about jumpers and switches and
describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords. You
must know the connectors on the system board to install components and cables correctly.
Topics:
• System board jumpers and connectors
• System board jumper settings
• Disabling forgotten password
8
Jumpers and connectors 149
System board jumpers and connectors
Figure 109. System board jumpers and connectors
Table 44. System board jumpers and connectors
Item Connector Description
1. FAN6 Cooling fan 6 connector
2. CPU1 Processor socket 1
3. CPU1_PWR_CONN(P2) CPU1 power connector
4. J_INTRU Intrusion switch connector
5. J_BP_SIG1 Backplane signal connector 1
6. LFT_CP_CONN Left control panel connector
7. J_SATA_B1 Internal SATA B connector
150 Jumpers and connectors
Item Connector Description
8. RGT_CP_CONN Right panel connector
9. SYS_PWR_CONN(P1) System power connector
10. J_PIB_SIG1 Power interposer board signal connector 1
11. J_PIB_SIG2 Power interposer board signal connector 2
12. J_ACE Internal Dual SD Module
13. J_CP_USB2 Front USB connector
14. J_SATA_A1 Internal SATA A connector
15. J_SATA_C1 Internal SATA C connector
16. PCIE_G3_X8(CPU1) Internal PERC controller connector
17. J_REAR_BP_PWR1 Rear backplane power connector
18. J_FRONT_VIDEO VGA connector
19. INT_USB_3.0 USB connector
20. NVRAM_CLR Clear NVRAM
21. PWRD_EN Reset BIOS password
22. SLOT5 PCIe slot 5
23. SLOT4 PCIe slot 4
24. SLOT3 PCIe slot 3
25. J_TPM_MODULE TPM module connector
26. J_BP_SIG0 Backplane signal connector
27. J_MEZZ_A1 LOM riser card connector
28. BATTERY Battery connector
29. PCIE_G3_X16(CPU1) Riser 1 connector
30. A6, A5, A10, A4, A9, A7, A1, A8, A2, A3 Memory module sockets
31. B3, B2, B1, B4, B5, B6 Memory module sockets
32. CPU2 Processor socket 2
33. PCIE_A0 NVMe connector
34. CPU2_PWR_CONN(P3) CPU2 power connector
System board jumper settings
For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section.
Jumpers and connectors 151
Table 45. System board jumper settings
Jumper Setting Description
PWRD_EN The BIOS password feature is enabled.
The BIOS password feature is disabled. iDRAC local access is
unlocked at next AC power cycle. iDRAC password reset is enabled
in F2 iDRAC settings menu.
NVRAM_CLR The BIOS conguration settings are retained at system boot.
The BIOS conguration settings are cleared at system boot.
Disabling forgotten password
The software security features of the system include a system password and a setup password. The password jumper enables or disables
password features and clears any password(s) currently in use.
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2 Remove the system cover.
3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
4 Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a
new system and/or setup password, you must move the jumper back to pins 2 and 4.
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new
password(s) the next time it boots.
5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
6 Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7 Remove the system cover.
8 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
9 Install the system cover.
10 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
11 Assign a new system and/or setup password.
152 Jumpers and connectors
Getting help
Topics:
• Contacting Dell
• Documentation feedback
• Accessing system information by using QRL
• Receiving automated support with SupportAssist
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can nd
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1 Go to Dell.com/support.
2 Select your country from the drop-down menu on the lower right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag eld.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell Global Technical Support:
a Click Global Technical Support.
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send
your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
9
Getting help 153
• Your system service tag to quickly access your specic hardware conguration and warranty information
• A direct link to Dell to contact technical assistance and sales teams
Steps
1 Go to Dell.com/QRL and navigate to your specic product or
2 Use your smartphone or tablet to scan the model-specic Quick Resource (QR) code on your Dell PowerEdge system or in the Quick
Resource Locator section.
Quick Resource Locator for PowerEdge R440
Figure 110. Quick Resource Locator
Receiving automated support with SupportAssist
Dell SupportAssist is an optional Dell Services oering that automates technical support for your Dell server, storage, and networking
devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benets:
•Automated issue detection — SupportAssist monitors your Dell devices and automatically detects hardware issues, both proactively
and predictively.
•Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support.
•Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.
•Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benets vary depending on the Dell Service entitlement purchased for your device. For more information about
SupportAssist, go to Dell.com/SupportAssist.
154 Getting help