Dell EMC PowerEdge R440 Installation and Service Manual
Dell EMC PowerEdge R440 system overview
Documentation resources
Technical specifications
Initial system setup and configuration
Pre-operating system management applications
Installing and removing system components
System diagnostics
- Dell Embedded System Diagnostics
Jumpers and connectors
Getting help

DELL R440 User Manual

Displayed below is the user manual for R440 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL R440 Manual

Dell EMC PowerEdge R440

Installation and Service Manual

Regulatory Model: E45S Series

Regulatory Type: E45S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

subsidiaries. Other trademarks may be trademarks of their respective owners.

2020 - 02

Rev. A10

1 Dell EMC PowerEdge R440 system overview................................................................................... 7

Front view of the system......................................................................................................................................................7

Left control panel view..................................................................................................................................................10

Right control panel view................................................................................................................................................12

Drive indicator codes..................................................................................................................................................... 14

Back view of the system.....................................................................................................................................................14

NIC indicator codes........................................................................................................................................................16

Power supply unit indicator codes................................................................................................................................17

LCD panel..............................................................................................................................................................................18

Viewing Home screen.................................................................................................................................................... 19

Setup menu.....................................................................................................................................................................19

View menu.......................................................................................................................................................................19

Locating the Service Tag of your system......................................................................................................................... 19

System Label Information...................................................................................................................................................20

2 Documentation resources............................................................................................................ 21

3 Technical specifications..............................................................................................................23

System dimensions..............................................................................................................................................................23

Chassis weight.....................................................................................................................................................................24

Processor specifications.....................................................................................................................................................24

Supported operating systems............................................................................................................................................24

PSU specifications...............................................................................................................................................................24

System battery ................................................................................................................................................................... 24

Expansion bus specifications............................................................................................................................................. 25

Memory specifications........................................................................................................................................................25

Storage controller specifications.......................................................................................................................................25

Drive specifications............................................................................................................................................................. 25

Drives.............................................................................................................................................................................. 25

Ports and connectors specifications.................................................................................................................................26

USB ports....................................................................................................................................................................... 26

NIC ports........................................................................................................................................................................ 26

Serial connector.............................................................................................................................................................26

VGA ports.......................................................................................................................................................................26

Internal Dual SD Module............................................................................................................................................... 26

Video specifications.............................................................................................................................................................26

Environmental specifications..............................................................................................................................................27

Standard operating temperature.................................................................................................................................28

Expanded operating temperature................................................................................................................................28

Particulate and gaseous contamination specifications ............................................................................................30

4 Initial system setup and configuration.......................................................................................... 31

Setting up your system........................................................................................................................................................31

iDRAC configuration............................................................................................................................................................ 31

Contents

Contents 3

Options to set up iDRAC IP address............................................................................................................................31

Log in to iDRAC.............................................................................................................................................................. 31

Options to install the operating system............................................................................................................................32

Methods to download firmware and drivers.............................................................................................................. 32

Downloading drivers and firmware..............................................................................................................................33

5 Pre-operating system management applications........................................................................... 34

Options to manage the pre-operating system applications........................................................................................... 34

System Setup.......................................................................................................................................................................34

Viewing System Setup..................................................................................................................................................34

System Setup details.....................................................................................................................................................34

System BIOS.................................................................................................................................................................. 35

iDRAC Settings utility....................................................................................................................................................54

Device Settings..............................................................................................................................................................55

Dell Lifecycle Controller......................................................................................................................................................55

Embedded system management.................................................................................................................................55

Boot Manager......................................................................................................................................................................55

Viewing Boot Manager................................................................................................................................................. 55

Boot Manager main menu............................................................................................................................................ 55

One-shot UEFI boot menu........................................................................................................................................... 56

System Utilities.............................................................................................................................................................. 56

PXE boot.............................................................................................................................................................................. 56

6 Installing and removing system components................................................................................. 57

Safety instructions.............................................................................................................................................................. 57

Before working inside your system................................................................................................................................... 57

After working inside your system...................................................................................................................................... 57

Recommended tools........................................................................................................................................................... 57

Optional front bezel............................................................................................................................................................ 58

Removing the front bezel.............................................................................................................................................58

Installing the front bezel............................................................................................................................................... 58

System cover.......................................................................................................................................................................59

Removing the system cover........................................................................................................................................ 59

Installing the system cover...........................................................................................................................................60

Inside the system................................................................................................................................................................. 61

Backplane cover.................................................................................................................................................................. 62

Removing the backplane cover................................................................................................................................... 62

Installing the backplane cover......................................................................................................................................63

Air shroud............................................................................................................................................................................. 64

Removing the air shroud...............................................................................................................................................64

Installing the air shroud.................................................................................................................................................65

Cooling fans..........................................................................................................................................................................66

Removing the cooling fan.............................................................................................................................................66

Installing cooling fan...................................................................................................................................................... 67

Intrusion switch................................................................................................................................................................... 68

Removing the intrusion switch.................................................................................................................................... 68

Installing the intrusion switch.......................................................................................................................................69

Drives.................................................................................................................................................................................... 70

Removing a drive blank.................................................................................................................................................70

4Contents

Installing a drive blank................................................................................................................................................... 70

Removing a 2.5-inch drive from a 3.5-inch drive adapter.........................................................................................71

Installing a 2.5-inch drive into a 3.5-inch drive adapter............................................................................................72

Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier............................................................................72

Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier............................................................................73

Removing a hard drive.................................................................................................................................................. 74

Installing a hard drive.....................................................................................................................................................75

Removing the drive from the drive carrier................................................................................................................. 76

Installing a drive into the drive carrier......................................................................................................................... 77

System memory................................................................................................................................................................... 77

System memory guidelines........................................................................................................................................... 77

General memory module installation guidelines..........................................................................................................78

Mode-specific guidelines.............................................................................................................................................. 79

Removing a memory module........................................................................................................................................82

Installing a memory module.......................................................................................................................................... 82

Processors and heat sinks..................................................................................................................................................83

Removing a processor and heat sink module.............................................................................................................83

Installing a processor and heat sink module............................................................................................................... 84

Removing the processor from the processor and heat sink module...................................................................... 85

Installing the processor into a processor and heat sink module.............................................................................. 86

Internal PERC riser..............................................................................................................................................................88

Removing the internal PERC riser...............................................................................................................................88

Installing the internal PERC riser................................................................................................................................. 89

Removing the PERC card from the internal PERC riser.......................................................................................... 90

Installing PERC card into the internal PERC riser...................................................................................................... 91

Expansion cards and expansion card risers......................................................................................................................92

Expansion bus specifications........................................................................................................................................92

Installing an expansion card riser................................................................................................................................. 93

Removing an expansion card riser...............................................................................................................................94

Removing the expansion card from the expansion card riser..................................................................................95

Installing the expansion card into the expansion card riser......................................................................................97

Internal PERC riser.......................................................................................................................................................100

M.2 SSD module................................................................................................................................................................ 104

Installing the M.2 SSD module....................................................................................................................................104

Removing the M.2 SSD module.................................................................................................................................105

Optional MicroSD or vFlash card.....................................................................................................................................106

Removing the MicroSD card...................................................................................................................................... 106

Installing the MicroSD card.........................................................................................................................................107

Optional IDSDM or vFlash module...................................................................................................................................108

Removing the optional IDSDM or vFlash card......................................................................................................... 108

Installing optional IDSDM or vFlash card...................................................................................................................109

LOM riser card.................................................................................................................................................................... 110

Removing the LOM riser card.....................................................................................................................................110

Installing the LOM riser card........................................................................................................................................ 111

Hard drive backplane..........................................................................................................................................................112

Hard drive backplane details........................................................................................................................................112

Installing the hard drive backplane .............................................................................................................................113

Removing the hard drive backplane .......................................................................................................................... 114

Cable routing....................................................................................................................................................................... 115

System battery .................................................................................................................................................................. 119

Contents 5

Optional internal USB memory key...................................................................................................................................119

Replacing the optional internal USB memory key.....................................................................................................119

Optical drive (optional)......................................................................................................................................................120

Removing the optical drive......................................................................................................................................... 120

Installing the optical drive............................................................................................................................................120

Power supply units..............................................................................................................................................................121

Removing a power supply unit blank.......................................................................................................................... 121

Installing a power supply unit blank............................................................................................................................122

Removing a power supply unit....................................................................................................................................122

Installing a power supply unit......................................................................................................................................123

Removing a non-redundant cabled AC power supply unit......................................................................................124

Installing a non-redundant cabled AC power supply unit........................................................................................125

Power interposer board.....................................................................................................................................................126

Removing power interposer board.............................................................................................................................126

Installing power interposer board...............................................................................................................................126

Control panel.......................................................................................................................................................................127

Removing the left control panel................................................................................................................................. 127

Installing the left control panel................................................................................................................................... 128

Removing the right control panel...............................................................................................................................129

Installing the right control panel................................................................................................................................. 130

System board..................................................................................................................................................................... 130

Removing the system board.......................................................................................................................................130

Installing the system board.......................................................................................................................................... 131

Trusted Platform Module..................................................................................................................................................133

Upgrading the Trusted Platform Module.................................................................................................................. 133

Initializing TPM for BitLocker users........................................................................................................................... 134

Initializing the TPM 1.2 for TXT users........................................................................................................................135

7 System diagnostics................................................................................................................... 136

Dell Embedded System Diagnostics................................................................................................................................ 136

Running the Embedded System Diagnostics from Boot Manager........................................................................ 136

Running the Embedded System Diagnostics from the Dell Lifecycle Controller................................................. 136

System diagnostic controls.........................................................................................................................................137

8 Jumpers and connectors ...........................................................................................................138

System board jumpers and connectors...........................................................................................................................138

System board jumper settings..........................................................................................................................................139

Disabling forgotten password...........................................................................................................................................140

9 Getting help.............................................................................................................................. 141

Contacting Dell EMC..........................................................................................................................................................141

Documentation feedback...................................................................................................................................................141

Accessing system information by using QRL.................................................................................................................. 141

Quick Resource Locator for Dell EMC PowerEdge R440 system.........................................................................142

Receiving automated support with SupportAssist ....................................................................................................... 142

Recycling or End-of-Life service information.................................................................................................................142

6Contents

Dell EMC PowerEdge R440 system overview

The Dell EMC PowerEdge R440 system is a 1U, dual socket rack system supports up to:

• Two Intel Xeon Scalable Processors

• 16 DIMM slots

• 4 x 3.5-inch drives, 8 x 2.5-inch drives, or 10 x 2.5-inch drives

• Four NVMe drives on 10 x 2.5-inch drive system

• Two redundant power supply units (PSU) or single cabled PSU

NOTE: All instances of SAS, SATA hard drives and SSDs are referred to as drives in this document, unless specified

otherwise.

Topics:

•Front view of the system

•Back view of the system

•LCD panel

•Locating the Service Tag of your system

•System Label Information

Front view of the system

The front view displays the features available on the front of the system.

Figure 1. Front view of 8 x 2.5-inch drive system

Table 1. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A Contains the system health and system ID, status LED, and the

iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick Sync 2 indicator is available only

on certain configurations.

• Status LED: Enables you to identify any failed hardware

components. There are up to five status LEDs and an overall

system health LED (Chassis health and system ID) bar. For more

information, see the Status LED indicators section.

• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.

The Quick Sync feature is optional. This feature allows

management of the system by using mobile devices. This feature

aggregates hardware or firmware inventory and various system

level diagnostic and error information that can be used in

troubleshooting the system. For more information, see the

Integrated Dell Remote Access Controller User’s Guide at

www.dell.com/poweredgemanuals.

Dell EMC PowerEdge R440 system overview 7

Item Ports, panels, and slots Icon Description

2 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.

3 USB port (optional) The USB port is USB 2.0 compliant.

4 VGA port Enables you to connect a display device to the system. For more

information, see the Technical specifications section.

5 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and

the iDRAC Direct status LED.

6 Drive slots N/A Enable you to install drives that are supported on your system. For

more information about drives, see the Technical specifications

section.

Figure 2. Front view of 4 x 3.5-inch drive system

Table 2. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A Contains the system health and system ID, status LED, and the

iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick Sync 2 indicator is available only

on certain configurations.

• Status LED: Enables you to identify any failed hardware

components. There are up to five status LEDs and an overall

system health LED (Chassis health and system ID) bar. For more

information, see the Status LED indicators section.

• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.

The Quick Sync feature is optional. This feature allows

management of the system by using mobile devices. This feature

aggregates hardware or firmware inventory and various system

level diagnostic and error information that can be used in

troubleshooting the system. For more information, see the

Integrated Dell Remote Access Controller User’s Guide at

www.dell.com/poweredgemanuals.

2 Drive slots N/A Enable you to install drives that are supported on your system. For

more information about drives, see the Technical specifications

section.

3 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.

4 VGA port Enables you to connect a display device to the system. For more

information, see the Technical specifications section.

5 USB port (optional) The USB port is USB 2.0 compliant.

6 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and

the iDRAC Direct status LED.

7 Information Tag N/A The Information Tag is a slide-out label panel that contains system

information such as Service Tag, NIC, MAC address, and so on. If you

8 Dell EMC PowerEdge R440 system overview

Item Ports, panels, and slots Icon Description

have opted for the secure default access to iDRAC, the Information

tag also contains the iDRAC secure default password.

Figure 3. Front view of 10 x 2.5-inch drive system

Table 3. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A Contains the system health and system ID, status LED, and the

iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick Sync 2 indicator is available only

on certain configurations.

• Status LED: Enables you to identify any failed hardware

components. There are up to five status LEDs and an overall

system health LED (Chassis health and system ID) bar. For more

information, see the Status LED indicators section.

• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.

The Quick Sync feature is optional. This feature allows

management of the system by using mobile devices. This feature

aggregates hardware or firmware inventory and various system

level diagnostic and error information that can be used in

troubleshooting the system. For more information, see the

Integrated Dell Remote Access Controller User’s Guide at

www.dell.com/poweredgemanuals.

2 Drive slots N/A Enable you to install drives that are supported on your system. For

more information about drives, see the Technical specifications

section.

3 VGA port Enables you to connect a display device to the system. For more

information, see the Technical specifications section.

4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and

the iDRAC Direct status LED.

5 Information Tag N/A The Information Tag is a slide-out label panel that contains system

information such as Service Tag, NIC, MAC address, and so on. If you

have opted for the secure default access to iDRAC, the Information

tag also contains the iDRAC secure default password.

Dell EMC PowerEdge R440 system overview 9

Left control panel view

Figure 4. Left control panel with optional iDRAC Quick Sync 2.0 indicator

Table 4. Left control panel

Item Indicator, button, or

connector

Icon Description

1 Status LED indicators N/A Indicate the status of the system. For more information, see the

Status LED indicators section.

2 System health and system

ID indicator

Indicates the system health.

3 iDRAC Quick Sync 2

wireless indicator (optional)

NOTE: iDRAC Quick

Sync 2 wireless

indicator is available

only on certain

configurations.

Indicates if the iDRAC Quick Sync 2 wireless option is activated. The

Quick Sync 2 feature allows management of the system using mobile

devices. This feature aggregates hardware/firmware inventory and

various system level diagnostic/error information that can be used in

troubleshooting the system. You can access system inventory, Dell

Lifecycle Controller logs or system logs, system health status, and

also configure iDRAC, BIOS, and networking parameters. You can

also launch the virtual Keyboard, Video, and Mouse (KVM) viewer

and virtual Kernel based Virtual Machine (KVM), on a supported

mobile device. For more information, see the Integrated Dell Remote

Access Controller User's Guide at www.dell.com/poweredgemanuals

Status LED indicators

NOTE: The indicators display solid amber if any error occurs.

Table 5. Status LED indicators and descriptions

Icon Description Condition Corrective action

Drive

indicator

The indicator turns solid amber, if

there is a drive error. • Check the System event log to determine if the drive has an error.

•Run the appropriate Online Diagnostics test. Restart the system, and

run embedded diagnostics (ePSA).

•If the drives are configured in a RAID array, restart the system, and

enter the host adapter configuration utility program.

Temperature

indicator

The indicator turns solid amber, if

the system experiences a thermal

error (for example, the ambient

temperature is out of range or

there is a fan failure).

Ensure that none of the following conditions exist:

• A cooling fan has been removed or has failed.

• System cover, air shroud, or back filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

If the problem persists, see Getting help.

Electrical

indicator

The indicator turns solid amber, if

the system experiences an

electrical error (for example,

voltage out of range, or a failed

Check the System event log or system messages for the specific issue. If it

is due to a problem with the PSU, check the LED on the PSU. Reseat the

PSU.

10 Dell EMC PowerEdge R440 system overview

Icon Description Condition Corrective action

power supply unit (PSU) or

voltage regulator). If the problem persists, see Getting help.

Memory

indicator

The indicator turns solid amber if a

memory error occurs.

Check the System event log or system messages for the location of the

failed memory. Reseat the memory module.

If the problem persists, see Getting help.

PCIe

indicator

The indicator turns solid amber, if a

PCIe card experiences an error.

Restart the system. Update any required drivers for the PCIe card.

Reinstall the card.

If the problem persists, see Getting help.

NOTE: For more information about the supported PCIe cards,

see Expansion card installation guidelines.

System health and system ID indicator codes

The system health and system ID indicator is located on the left control panel of your system.

Figure 5. System health and system ID indicators

Table 6. System health and system ID indicator codes

System health and system ID indicator code Condition

Solid blue Indicates that the system is turned on, system is healthy, and system

ID mode is not active. Press the system health and system ID button

to switch to system ID mode.

Blinking blue Indicates that the system ID mode is active. Press the system health

and system ID button to switch to system health mode.

Solid amber Indicates that the system is in fail-safe mode. If the problem persists,

see the Getting help section.

Blinking amber Indicates that the system is experiencing a fault. Check the System

Event Log or the LCD panel, if available on the bezel, for specific error

messages.

For more information about error messages, see the Event and Error

Message Reference Guide for 14th Generation Dell EMC PowerEdge

Servers at www.dell.com/qrl.

iDRAC Quick Sync 2 indicator codes

iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.

Figure 6. iDRAC Quick Sync 2 indicators

Dell EMC PowerEdge R440 system overview 11

Table 7. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator

code

Condition Corrective action

Off (default state) Indicates that the iDRAC Quick Sync 2

feature is turned off. Press the iDRAC

Quick Sync 2 button to turn on the iDRAC

Quick Sync 2 feature.

If the LED fails to turn on, reseat the left control

panel flex cable and check. If the problem persists,

see the Getting help section.

Solid white Indicates that iDRAC Quick Sync 2 is ready

to communicate. Press the iDRAC Quick

Sync 2 button to turn off.

If the LED fails to turn off, restart the system. If the

problem persists, see the Getting help section.

Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see the

Getting help section.

Blinks white slowly Indicates that firmware update is in

progress. If the indicator continues to blink indefinitely, see the

Getting help section.

Blinks white five times rapidly and

then turns off

Indicates that the iDRAC Quick Sync 2

feature is disabled.

Check if iDRAC Quick Sync 2 feature is configured to

be disabled by iDRAC. If the problem persists, see the

Getting help section. For more information, see

Integrated Dell Remote Access Controller User's

Guide at www.dell.com/poweredgemanuals or Dell

OpenManage Server Administrator User’s Guide at

www.dell.com/openmanagemanuals > OpenManage

Server Administrator

Solid amber Indicates that the system is in fail-safe

mode.

Restart the system. If the problem persists, see the

Getting help section.

Blinking amber Indicates that the iDRAC Quick Sync 2

hardware is not responding properly.

Restart the system. If the problem persists, see the

Getting help section.

Right control panel view

Figure 7. Right control panel

Table 8. Right control panel

Item Indicator or button Icon Description

1 Power button Indicates if the system is

powered on or off. Press the

power button to manually power

on or off the system.

NOTE: Press the power

button to gracefully shut

12 Dell EMC PowerEdge R440 system overview

Item Indicator or button Icon Description

down an ACPI-compliant

operating system.

2 USB port The USB ports are 4-pin, 2.0-

compliant. This port enables you

to connect USB devices to the

system.

3 iDRAC Direct LED N/A The iDRAC Direct LED indicator

lights up to indicate that the

iDRAC Direct port is actively

connected to a device. For more

information, see the iDRAC

Direct LED indicator codes

section.

4 iDRAC Direct port (Micro-AB

USB)

The iDRAC Direct (Micro-AB

USB) port enables you to access

the iDRAC Direct (Micro-AB)

features. For more information,

see the Integrated Dell Remote

Access Controller User's Guide

at www.dell.com/

poweredgemanuals

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The

following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 9. iDRAC Direct LED indicator codes

iDRAC Direct LED

indicator code

Condition

Solid green for two seconds Indicates that the laptop or tablet is connected.

Flashing green (on for two

seconds and off for two

seconds)

Indicates that the laptop or tablet connected is recognized.

Turns off Indicates that the laptop or tablet is unplugged.

Dell EMC PowerEdge R440 system overview 13

Drive indicator codes

Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of

the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power

condition of the drive.

Figure 8. Drive indicators

1. Drive activity LED indicator

2. Drive status LED indicator

3. Drive capacity label

NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.

Table 10. Drive indicator codes

Drive status indicator code Condition

Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for removal.

NOTE: The drive status indicator remains off until all drives

are initialized after the system is turned on. Drives are not

ready for removal during this time.

Flashes green, amber, and then turns off Predicted drive failure.

Flashes amber four times per second Drive failed.

Flashes green slowly Drive rebuilding.

Solid green Drive online.

Flashes green for three seconds, amber for three seconds, and

then turns off after six seconds

Rebuild stopped.

Back view of the system

The back view displays the features available on the back of the system.

Figure 9. Back view of the system with full height riser

14 Dell EMC PowerEdge R440 system overview

Table 11. Back view of the system with full height riser

Item Ports, panels, or slots Icon Description

1 Serial port Use the serial port to connect a serial device to the system. For more

information about the supported serial port, see the Technical

specifications section.

2 iDRAC9 dedicated network

port

NA Use the iDRAC9 dedicated network port to securely access the

embedded iDRAC on a separate management network, see the

Integrated Dell Remote Access Controller User's Guide at

www.dell.com/poweredgemanuals

3 Ethernet ports (2) Use the Ethernet ports to connect Local Area Networks (LANs) to the

system. For more information about the supported Ethernet ports, see

the Technical specifications section.

4 Full height riser slot N/A Use the card slots to connect full-height PCIe expansion cards on full

height riser.

5 Power supply unit (PSU) N/A For more information about the PSU configurations, see the Technical

specifications section.

6 Power supply unit (PSU) N/A For more information about the PSU configurations, see the Technical

specifications section.

7 LOM riser ports (2) For more information about the PSU configurations, see the Technical

specifications section.

8 USB 3.0 port (2) Use the USB 3.0 port to connect USB devices to the system. These

ports are 4-pin, USB 3.0-compliant.

9 VGA port Use the VGA port to connect a display to the system. For more

information about the supported VGA port, see the Technical

specifications section.

10 System status indicator

cable port

N/A Enables you to connect the status indicator cable and view system

status when the CMA is installed.

11 System identification button Press the system ID button:

• To locate a particular system within a rack.

• To turn the system ID on or off.

To reset iDRAC, press and hold the button for more than 15 seconds.

NOTE:

• To reset iDRAC using system ID, ensure that the system

ID button is enabled in the iDRAC setup.

• If the system stops responding during POST, press and

hold the system ID button (for more than five seconds) to

enter the BIOS progress mode.

Figure 10. Back view of the system with 2 risers

Dell EMC PowerEdge R440 system overview 15

Table 12. Back view of the system with 2 risers

Item Ports, panels, or slots Icon Description

1 Serial port Use the serial port to connect a serial device to the system. For more

information about the supported serial port, see the Technical

specifications section.

2 iDRAC9 dedicated network

port

NA Use the iDRAC9 dedicated network port to securely access the

embedded iDRAC on a separate management network, see the

Integrated Dell Remote Access Controller User's Guide at

www.dell.com/poweredgemanuals

3 Ethernet ports (2) Use the Ethernet ports to connect Local Area Networks (LANs) to the

system. For more information about the supported Ethernet ports, see

the Technical specifications section.

4 Low profile riser right slot N/A Use the card slot to connect half-height PCIe expansion card on low

profile riser.

5 Low profile riser left slot N/A Use the card slot to connect half-height PCIe expansion card on low

profile riser.

6 Cabled PSU N/A For more information about the PSU configurations, see the Technical

Specifications section.

7 LOM riser ports (2) For more information about the PSU configurations, see the Technical

specifications section.

8 USB 3.0 port (2) Use the USB 3.0 port to connect USB devices to the system. These

ports are 4-pin, USB 3.0-compliant.

9 VGA port Use the VGA port to connect a display to the system. For more

information about the supported VGA port, see the Technical

specifications section.

10 System status indicator

cable port

N/A Enables you to connect the status indicator cable and view system

status when the CMA is installed.

11 System identification button Press the system ID button:

• To locate a particular system within a rack.

• To turn the system ID on or off.

To reset iDRAC, press and hold the button for more than 15 seconds.

NOTE:

• To reset iDRAC using system ID, ensure that the system

ID button is enabled in the iDRAC setup.

• If the system stops responding during POST, press and

hold the system ID button (for more than five seconds) to

enter the BIOS progress mode.

NIC indicator codes

Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator

indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 11. NIC indicator codes

1. link LED indicator

16 Dell EMC PowerEdge R440 system overview

2. activity LED indicator

Table 13. NIC indicator codes

Status Condition

Link and activity indicators are off The NIC is not connected to the network.

Link indicator is green and activity indicator is blinking

green

The NIC is connected to a valid network at its maximum port speed and

data is being sent or received.

Link indicator is amber and activity indicator is blinking

green

The NIC is connected to a valid network at less than its maximum port

speed and data is being sent or received.

Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and

data is not being sent or received.

Link indicator is amber and activity indicator is off The NIC is connected to a valid network at less than its maximum port

speed and data is not being sent or received.

Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is

present or if a power fault has occurred.

Figure 12. AC PSU status indicator

1. AC PSU status indicator/handle

Table 14. AC PSU status indicator codes

Power indicator codes Condition

Green A valid power source is connected to the PSU and the PSU is operational.

Blinking amber Indicates a problem with the PSU.

Not illuminated Power is not connected to the PSU.

Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.

CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If

firmware update is interrupted, the PSUs do not function.

Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This

indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage.

CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for

example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations

of PowerEdge servers is not supported, even if the PSUs have the same power rating. This

results in a PSU mismatch condition or failure to turn the system on.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking

indicator. Swapping the PSU to make a matched pair can result in an error condition and

unexpected system shutdown. To change from a high output configuration to a low output

configuration or vice versa, you must turn off the system.

Dell EMC PowerEdge R440 system overview 17

Power indicator codes Condition

CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of

Titanium PSUs, which support only 240 V. When two identical PSUs receive different input

voltages, they can output different wattages, and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the same

maximum output power.

LCD panel

The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires

attention. The LCD panel can also be used to configure or view the system’s iDRAC IP address. For information about the event and error

messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code,

type the error code, and then click Look it up..

The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.

The statuses and conditions of the LCD panel are outlined here:

• The LCD backlight is white during normal operating conditions.

• When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of

whether the system is turned on or off.

• When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on

the LCD to turn it on.

• If the LCD panel stops responding, remove the bezel and reinstall it.

If the problem persists, see Getting help.

• The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.

Figure 13. LCD panel features

Table 15. LCD panel features

Item Button or

display

Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press and hold the right button to increase scrolling speed.

• Release the button to stop.

NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity,

the display starts scrolling.

4 LCD display Displays system information, status, and error messages or iDRAC IP address.

18 Dell EMC PowerEdge R440 system overview

Viewing Home screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when

there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five

minutes of inactivity. Press any button on the LCD to turn it on.

Steps

1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).

2. To navigate to the Home screen from another menu, complete the following steps:

a) Press and hold the navigation button until the up arrow is displayed.

b) Navigate to the Home icon using the up arrow .

c) Select the Home icon.

d) On the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP,

Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two

separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables

you to match an LCD message with an SEL entry.

Select Simple to view LCD error messages in a simplified user-friendly description. For information about the

event and error messages generated by the system firmware and agents that monitor system components, go to

qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

Set home Select the default information to be displayed on the Home screen. See View menu section for the options and

option items that can be set as the default on the Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway,

IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set

home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set

home submenu of the Setup menu.

Locating the Service Tag of your system

You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system

to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The

Dell EMC PowerEdge R440 system overview 19

mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the

appropriate personnel.

Figure 14. Locating Service Tag of your system

1. Information tag (front view) 2. Information tag (back view)

3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label

5. Service Tag

System Label Information

Service and Memory Information Label

Figure 15. Service and memory information label

20 Dell EMC PowerEdge R440 system overview

Documentation resources

This section provides information about the documentation resources for your system.

To view the document that is listed in the documentation resources table:

• From the Dell EMC support site:

1. Click the documentation link that is provided in the Location column in the table.

2. Click the required product or product version.

NOTE: To locate the product name and model, see the front of your system.

3. On the Product Support page, click Manuals & documents.

• Using search engines:

• Type the name and version of the document in the search box.

Table 16. Additional documentation resources for your system

Task Document Location

Setting up your system For more information about installing and securing

the system into a rack, see the Rail Installation

Guide included with your rack solution.

For information about setting up your system, see

the Getting Started Guide document that is

shipped with your system.

www.dell.com/poweredgemanuals

Configuring your system For information about the iDRAC features,

configuring and logging in to iDRAC, and managing

your system remotely, see the Integrated Dell

Remote Access Controller User's Guide.

For information about understanding Remote

Access Controller Admin (RACADM)

subcommands and supported RACADM

interfaces, see the RACADM CLI Guide for iDRAC.

For information about Redfish and its protocol,

supported schema, and Redfish Eventing are

implemented in iDRAC, see the Redfish API Guide.

For information about iDRAC property database

group and object descriptions, see the Attribute

Registry Guide.

www.dell.com/poweredgemanuals

For information about earlier versions of the

iDRAC documents, see the iDRAC documentation.

To identify the version of iDRAC available on your

system, on the iDRAC web interface, click ? >

About.

www.dell.com/idracmanuals

For information about installing the operating

system, see the operating system documentation.

www.dell.com/operatingsystemmanuals

For information about updating drivers and

firmware, see the Methods to download firmware

and drivers section in this document.

www.dell.com/support/drivers

Managing your system For information about systems management

software offered by Dell, see the Dell

www.dell.com/poweredgemanuals

Documentation resources 21

Task Document Location

OpenManage Systems Management Overview

Guide.

For information about setting up, using, and

troubleshooting OpenManage, see the Dell

OpenManage Server Administrator User’s Guide.

www.dell.com/openmanagemanuals >

OpenManage Server Administrator

For information about installing, using, and

troubleshooting Dell OpenManage Essentials, see

the Dell OpenManage Essentials User’s Guide.

www.dell.com/openmanagemanuals >

OpenManage Essentials

For information about installing, using, and

troubleshooting Dell OpenManage Enterprise, see

the Dell OpenManage Enterprise User’s Guide.

www.dell.com/openmanagemanuals >

OpenManage Enterprise

For information about installing and using Dell

SupportAssist, see the Dell EMC SupportAssist

Enterprise User’s Guide.

www.dell.com/serviceabilitytools

For information about partner programs enterprise

systems management, see the OpenManage

Connections Enterprise Systems Management

documents.

www.dell.com/openmanagemanuals

Working with the Dell

PowerEdge RAID controllers

For information about understanding the features

of the Dell PowerEdge RAID controllers (PERC),

Software RAID controllers, or BOSS card and

deploying the cards, see the Storage controller

documentation.

www.dell.com/storagecontrollermanuals

Understanding event and error

messages

For information about the event and error

messages that are generated by the system

firmware and agents that monitor system

components, see the Error Code Lookup.

www.dell.com/qrl

Troubleshooting your system For information about identifying and

troubleshooting the PowerEdge server issues, see

the Server Troubleshooting Guide.

www.dell.com/poweredgemanuals

22 Documentation resources

Technical specifications

The technical and environmental specifications of your system are outlined in this section.

Topics:

•System dimensions

•Chassis weight

•Processor specifications

•Supported operating systems

•PSU specifications

•System battery

•Expansion bus specifications

•Memory specifications

•Storage controller specifications

•Drive specifications

•Ports and connectors specifications

•Video specifications

•Environmental specifications

System dimensions

Figure 16. Dimensions of the Dell EMC PowerEdge R440 system

Technical specifications 23

Table 17. Dimensions of the Dell EMC PowerEdge R440 system

Xa Xb Y Za Zb Zc

482.0 mm (18.97

inches)

434.0 mm (17.08

inches)

42.8 mm (1.68

inches)

35.84 mm (1.41

inches) (with bezel)

22 mm (0.87 inches)

(without bezel)

x4 and x10 = 657.25

mm (25.87 inches)

x8 = 606.47 (23.87

inches)

x4 and x10 = 692.62

(27.26 inches)

x8 = 641.85 mm

(25.26 inches)

Chassis weight

Table 18. Dell EMC PowerEdge R440 system Chassis weight

System Maximum weight (with all drives/SSDs)

4 x 3.5-inch drive system 17.64 Kg (38.90 lb)

8 x 2.5-inch drive system 16.04 Kg (35.36 lb)

10 x 2.5-inch drive system 16.81 Kg (37.07 lb)

Processor specifications

The Dell EMC PowerEdge R440 system supports up to two Intel Xeon Scalable Processor, up to 22 cores per processor.

Supported operating systems

The Dell EMC PowerEdge R440 system supports the following operating systems:

• Canonical Ubuntu LTS

• Citrix XenServer

• Microsoft Windows Server with Hyper-V

• Red Hat Enterprise Linux

• SUSE Linux Enterprise Server

• VMware ESXi

NOTE: For more information about the specific versions and additions, go to Dell.com/support/home/Drivers/

SupportedOS/poweredge-r440.

PSU specifications

The Dell EMC PowerEdge R440 system supports the following AC power supply units (PSU).

Table 19. PSU specifications

PSU Class Heat dissipation

(maximum)

Frequency Voltage

550 W AC Platinum 2559 BTU/hr 50/60 Hz 100–240 V AC, autoranging

450 W AC Bronze 1871 BTU/hr 50/60 Hz 100–240 V AC, autoranging

NOTE: Heat dissipation is calculated using the PSU wattage rating.

NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding

230 V.

System battery

The Dell EMC PowerEdge R440 system supports CR 2032 3.0-V lithium coin cell system battery.

24 Technical specifications

Expansion bus specifications

The Dell EMC PowerEdge R440 system supports PCI express (PCIe) generation three expansion cards, which must be installed on the

system board using expansion card risers.

Table 20. Expansion card riser configurations

Expansion card riser PCIe slots on the

riser

Height Length Link

LOM riser Slot 1 Mezz type Mezz type x8

Right riser Slot 2 Low Profile Half Length x16

Right riser Slot 2 Full Height Half Length x16

PCIe passive bridge Slot-integrated Low Profile Half Length x8

Internal riser Slot-integrated Low Profile Half Length x8

Left riser Slot 2 Low Profile Half Length x16

Left riser Slot 3 Low Profile Half Length x16

Memory specifications

Table 21. Memory specifications

DIMM

type DIMM rank DIMM

capacity

Single processor Dual processors

Minimum RAM Maximum RAM Minimum RAM Maximum RAM

RDIMM Single rank 8 GB 8 GB 80 GB 16 GB 128 GB

RDIMM Dual rank 16 GB 16 GB 160 GB 32 GB 256 GB

RDIMM Dual rank 32 GB 32 GB 320 GB 64 GB 512 GB

LRDIMM Quad rank 64 GB 64 GB 640 GB 128 GB 1024 GB

Storage controller specifications

The Dell EMC PowerEdge R440 system supports:

•Internal controllers: PowerEdge Expandable RAID Controller (PERC) H330, H730p, H740p, HBA330, Software RAID (SWRAID)

S140

•External PERC (RAID): H840

•External HBAs (non-RAID): 12 Gbps SAS HBA

•Boot Optimized Storage Subsystem (BOSS): HWRAID 2 x M.2 SSDs 120GB, 240 GB with 6Gbps

• x8 connector using PCIe gen 2.0 x2 lanes, available only in the low-profile and half-height form factor

Drive specifications

Drives

The Dell EMC PowerEdge R440 system supports:

• Up to 4 x 3.5-inch drives with hard drive adapter, internal, hot swappable SAS, SATA, or Nearline SAS drives

• Up to 8 x 2.5-inch drives or 10 x 2.5-inch drives with hard drive adapter, internal, hot swappable SAS, SATA, or Nearline SAS drives

• Up to 4 x 3.5-inch drives or 8 x 2.5-inch drives or 10 x 2.5-inch drives with hard drive adapter, internal, hot swappable SATA SSDs

• 10 x 2.5-inch drives with up to 4 NVMe PCIe drives

Drives are supplied in hot swappable drive carriers that fit in the drive slots.

Technical specifications 25

CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the

storage controller card to ensure that the host adapter is configured correctly.

CAUTION: Do not turn off or restart your system while a drive is being formatted. Doing so can cause a drive failure.

When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long time to

format.

Ports and connectors specifications

USB ports

Table 22. Dell EMC PowerEdge R440 system USB specifications

Front panel Back panel Internal USB

• One USB 2.0-compliant port

• One iDRAC Direct (Micro-AB USB)

port

• Two USB 3.0-compliant port • One internal USB 3.0 port

NIC ports

The Dell EMC PowerEdge R440 system supports two Network Interface Controller (NIC) ports on the back panel, which have two 1 Gbps

configuration.

NOTE: You can install up to five PCIe add-on NIC cards.

Serial connector

The serial connector connects a serial device to the system. The Dell EMC PowerEdge R440 system supports one serial connector on the

back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.

VGA ports

The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The Dell EMC PowerEdge R440 system

supports two 15-pin VGA ports.

Internal Dual SD Module

The Dell EMC PowerEdge R440 system supports two optional flash memory card slots with an internal dual MicroSD module. The IDSDM

or vFlash module combines the IDSDM or vFlash features into a single module.

NOTE: One card slot is dedicated for redundancy.

Video specifications

The Dell EMC PowerEdge R440 system supports Matrox G200eW3 graphics card with 16 MB capacity.

Table 23. Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640x480 60,70 8, 16, 32

800x600 60,75, 85 8, 16, 32

1024x768 60,75, 85 8, 16, 32

1152x864 60,75, 85 8, 16, 32

26 Technical specifications

Resolution Refresh rate (Hz) Color depth (bits)

1280x1024 60,75 8, 16, 32

1440x900 60 8, 16, 32

1920x1200 60 8, 16, 32

Environmental specifications

NOTE: For additional information about environmental certifications, please refer to the Product Environmental

Datasheet located with the Manuals & Documents on www.dell.com/poweredgemanuals

Table 24. Temperature specifications

Temperature Specifications

Storage –40°C to 65°C (–40°F to 149°F)

Continuous operation (for altitude less than 950 m or 3117

ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

Fresh air For information about fresh air, see the Expanded Operating Temperature

section.

Maximum temperature gradient (operating and storage) 20°C/h (68°F/h)

Table 25. Relative humidity specifications

Relative humidity Specifications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be

non-condensing at all times.

Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point.

Table 26. Maximum vibration specifications

Maximum vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Table 27. Maximum shock specifications

Maximum shock Specifications

Operating Six consecutively executed shock pulses in the positive and negative x, y,

and z axes of 6 G for up to 11 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y,

and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

Table 28. Maximum altitude specifications

Maximum altitude Specifications

Operating 30482000 m (10,0006560 ft)

Storage 12,000 m (39,370 ft)

Table 29. Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m

(3,117 ft).

35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m

(3,117 ft).

Technical specifications 27

Operating temperature derating Specifications

40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m

(3,117 ft).

Standard operating temperature

Table 30. Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117

ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

Expanded operating temperature

Table 31. Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.

NOTE: Outside the standard operating temperature (10°C to

40°C), the system can operate continuously in temperatures as

low as 5°C and as high as 40°C.

For temperatures between 35°C and 40°C, de-rate maximum allowable

temperature by 1°C per 175 m above 950 m (1°F per 319 ft).

≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.

NOTE: Outside the standard operating temperature (10°C to

40°C), the system can operate down to –5°C or up to 45°C for a

maximum of 1% of its annual operating hours.

For temperatures between 40°C and 45°C, de-rate maximum allowable

temperature by 1°C per 125 m above 950 m (1°F per 228 ft).

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the

bezel's LCD panel and in the System Event Log.

Expanded operating temperature restrictions

• Do not perform a cold startup below 5°C.

• The operating temperature specified is for a maximum altitude of 3048 m (10,000 ft).

• 105 W/4C, 115 W/6C, 130 W/8C, 140 W/14C or higher wattage processor (TDP>140 W) are not supported.

• Redundant power supply configuration is required.

• Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.

• NVMe drives are not supported.

• Apache Pass DIMM and NVDIMM are not supported.

Thermal restriction matrix

Table 32. Thermal restriction matrix for Dell EMC PowerEdge R440 system

Storage configuration 10x 2.5-inch

with NVMe

drive

10x 2.5-inch

drive

8x 2.5-inch

drive

4x 3.5-inch

drive

Processor

number

TDP (W) Core count Ambient support = 35°C

28 Technical specifications

Storage configuration 10x 2.5-inch

with NVMe

drive

10x 2.5-inch

drive

8x 2.5-inch

drive

4x 3.5-inch

drive

Intel Xeon Gold

6152

140 22 Yes Yes Yes Yes

Intel Xeon Gold

6140

18 Yes Yes Yes Yes

Intel Xeon Gold

6138

125 20 Yes Yes Yes Yes

Intel Xeon Gold

6130

16 Yes Yes Yes Yes

Intel Xeon

Platinum 8153

16 Yes Yes Yes Yes

Intel Xeon Gold

6132

140 14 No

C30

Yes Yes Yes

Intel Xeon Gold

6134

130 8 No

C30

Yes Yes Yes

Intel Xeon Gold

6126

125 12 Yes Yes Yes Yes

Intel Xeon Gold

6128

115 6 No

C30

Yes Yes Yes

Intel Xeon Gold

5122

105 4 No

C30

Yes Yes Yes

Intel Xeon

Platinum 8156

105 4 No

C30

Yes Yes Yes

Intel Xeon Gold

5120

105 14 Yes Yes Yes Yes

Intel Xeon Gold

5118

105 12 Yes Yes Yes Yes

Intel Xeon Gold

5115

85 10 Yes Yes Yes Yes

Intel Xeon Silver

4116

85 12 Yes Yes Yes Yes

Intel Xeon Silver

4114

85 10 Yes Yes Yes Yes

Intel Xeon Silver

4110

85 8 Yes Yes Yes Yes

Intel Xeon Silver

4108

85 8 Yes Yes Yes Yes

Intel Xeon Bronze

3106

85 8 Yes Yes Yes Yes

Intel Xeon Bronze

3104

85 6 Yes Yes Yes Yes

Intel Xeon Silver

4112

85 4 Yes Yes Yes Yes

Technical specifications 29

Particulate and gaseous contamination specifications

The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination. If

the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to

rectify the environmental conditions. Re-mediation of environmental conditions is the responsibility of the customer.

Table 33. Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a

95% upper confidence limit.

NOTE: This condition applies to data center environments only.

Air filtration requirements do not apply to IT equipment designed

to be used outside a data center, in environments such as an

office or factory floor.

NOTE: Air entering the data center must have MERV11 or

MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive

particles.

NOTE: This condition applies to data center and non-data center

environments.

Corrosive dust • Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point less than

60% relative humidity.

NOTE: This condition applies to data center and non-data center

environments.

Table 34. Gaseous contamination specifications

Gaseous contamination Specifications

Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.

Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

30 Technical specifications

Initial system setup and configuration

Setting up your system

Perform the following steps to set up your system:

Steps

1. Unpack the system.

2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at

www.dell.com/poweredgemanuals.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Power on the system by pressing the power button or by using iDRAC.

6. Power on the attached peripherals.

For more information about setting up your system, see the Getting Started Guide that shipped with your system.

iDRAC configuration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the

overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system

management. This reduces the need for physical access to the system.

Options to set up iDRAC IP address

To enable communication between your system and iDRAC, you must first configure the network settings based on your network

infrastructure.

NOTE: For static IP configuration, you must request for it at the time of purchase.

This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:

Interfaces Document/Section

iDRAC Settings

utility

Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals

Dell Deployment

Toolkit

Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit

Dell Lifecycle

Controller

Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals

Server LCD panel LCD panel section

NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can

also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode

enabled.

You can log in to iDRAC as:

• iDRAC user

• Microsoft Active Directory user

Initial system setup and configuration 31

• Lightweight Directory Access Protocol (LDAP) user

If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system

Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and

calvin. You can also log in by using your Single Sign-On or Smart Card.

NOTE: You must have the iDRAC credentials to log in to iDRAC.

NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.

For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's

Guide at www.dell.com/poweredgemanuals.

You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at

www.dell.com/poweredgemanuals.

Options to install the operating system

If the system is shipped without an operating system, install a supported operating system by using one of the following resources:

Table 35. Resources to install the operating system

Resources Location

iDRAC www.dell.com/idracmanuals

Lifecycle Controller www.dell.com/idracmanuals > Lifecycle Controller

OpenManage Deployment Toolkit www.dell.com/openmanagemanuals > OpenManage Deployment

Toolkit

Dell certified VMware ESXi www.dell.com/virtualizationsolutions

Installation and How-to videos for supported operating systems on

PowerEdge systems

Supported Operating Systems for Dell EMC PowerEdge systems

Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:

Table 36. Firmware and drivers

Methods Location

From the Dell EMC support site www.dell.com/support/home

Using Dell Remote Access Controller Lifecycle Controller (iDRAC

with LC)

www.dell.com/idracmanuals

Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager

Using Dell OpenManage Essentials www.dell.com/openmanagemanuals > OpenManage Essentials

Using Dell OpenManage Enterprise www.dell.com/openmanagemanuals > OpenManage Enterprise

Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility

Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment

Toolkit

Using iDRAC virtual media www.dell.com/idracmanuals

32 Initial system setup and configuration

Downloading drivers and firmware

Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps

1. Go to www.dell.com/support/home.

2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then

click Submit.

NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the

Service Tag, or click View products, and navigate to your product.

3. Click Drivers & Downloads.

The drivers that are applicable to your system are displayed.

4. Download the drivers to a USB drive, CD, or DVD.

Initial system setup and configuration 33

Pre-operating system management

applications

You can manage basic settings and features of a system without booting to the operating system by using the system firmware.

Topics:

•Options to manage the pre-operating system applications

•System Setup

•Dell Lifecycle Controller

•Boot Manager

•PXE boot

Options to manage the pre-operating system

applications

Your system has the following options to manage the pre-operating system applications:

• System Setup

• Dell Lifecycle Controller

• Boot Manager

• Preboot Execution Environment (PXE)

System Setup

By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text

browser, press F1.

You can access system setup by one of the following:

• Standard graphical browser—The browser is enabled by default.

• Text browser—The browser is enabled by using Console Redirection.

Viewing System Setup

To view the System Setup screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

System Setup details

The System Setup Main Menu screen details are explained as follows:

34 Pre-operating system management applications

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure the iDRAC settings.

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified

Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings

utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at

www.dell.com/poweredgemanuals.

Device Settings Enables you to configure device settings.

Service Tag

Settings

Enables you to configure service tag settings.

System BIOS

You can use the System BIOS screen to edit specific functions such as boot order, system password, and setup password, set the SATA

and PCIe NVMe RAID mode, and enable or disable USB ports.

Viewing System BIOS

To view the System BIOS screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If the operating system begins to load before you press F2, wait for the system to finish booting, and then

restart the system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

System BIOS Settings details

About this task

The System BIOS Settings screen details are explained as follows:

Option Description

System

Information

Provides information about the system such as the system model name, BIOS version, and Service Tag.

Memory Settings Provides information and options related to the installed memory.

Processor

Settings

Provides information and options related to the processor such as speed and cache size.

SATA Settings Provides options to enable or disable the integrated SATA controller and ports.

NVMe Settings Provides options to change the NVMe settings. If the system contains the NVMe drives that you want to

configure in a RAID array, you must set both this field and the Embedded SATA field on the SATA Settings

menu to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set

this field to Non-RAID mode.

Boot Settings Provides options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

Network Settings Provides options to manage the UEFI network settings and boot protocols.

Legacy network settings are managed from the Device Settings menu.

Integrated Devices Provides options to manage integrated device controllers and ports, specifies related features and options.

Pre-operating system management applications 35

Option Description

Serial

Communication

Provides options to manage the serial ports, their related features and options.

System Profile

Settings

Provides options to change the processor power management settings, and memory frequency.

System Security Provides options to configure the system security settings, such as system password, setup password, Trusted

Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.

Redundant OS

Control

Sets the redundant OS information for redundant OS control.

Miscellaneous

Settings

Provides options to change the system date and time.

System Information

You can use the System Information screen to view system properties such as Service Tag, system model name, and BIOS version.

Viewing System Information

To view the System Information screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Information.

System Information details

About this task

The System Information screen details are explained as follows:

Option Description

System Model

Name

Specifies the system model name.

System BIOS

Version

Specifies the BIOS version installed on the system.

System

Management

Engine Version

Specifies the current version of the Management Engine firmware.

System Service

Tag

Specifies the system Service Tag.

System

Manufacturer

Specifies the name of the system manufacturer.

System

Manufacturer

Contact

Information

Specifies the contact information of the system manufacturer.

36 Pre-operating system management applications

Option Description

System CPLD

Version

Specifies the current version of the system complex programmable logic device (CPLD) firmware.

UEFI Compliance

Version

Specifies the UEFI compliance level of the system firmware.

Memory Settings

You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as

system memory testing and node interleaving.

Viewing Memory Settings

To view the Memory Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If the operating system begins to load before you press F2, wait for the system to finish booting, and then

restart the system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Memory Settings.

Memory Settings details

About this task

The Memory Settings screen details are explained as follows:

Option Description

System Memory

Size

Specifies the memory size in the system.

System Memory

Type

Specifies the type of memory that is installed in the system.

System Memory

Speed

Specifies the system memory speed.

System Memory

Voltage

Specifies the system memory voltage.

Video Memory Specifies the amount of video memory.

System Memory

Testing

Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This

option is set to Disabled by default.

Memory Operating

Mode

Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode,

Multi Rank Spare Mode, and Mirror Mode. This option is set to Optimizer Mode by default.

NOTE: The Memory Operating Mode option can have different default and available options

depending on the memory configuration of your system.

Current State of

Memory Operating

Mode

Specifies the current state of the memory operating mode.

Node Interleaving Specifies if Non-Uniform Memory Architecture (NUMA) is supported. If this field is set to Enabled, memory

interleaving is supported if a symmetric memory configuration is installed. If this field is set to Disabled, the

system supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default.

Pre-operating system management applications 37

Option Description

ADDDC Setting Enables or disables ADDDC Setting feature. When Adaptive Double DRAM Device Correction (ADDDC) is

enabled, failing DRAM's are dynamically mapped out. When set to Enabled it can have some impact to system

performance under certain workloads. This feature is applicable for x4 DIMMs only. This option is set to Enabled

by default.

Native tRFC

Timing for 16Gb

DIMMs

Enables 16 Gb density DIMMs to operate at their programmed Row Refresh Cycle Time (tRFC). Enabling this

feature may improve system performance for some configurations. However, enabling this feature has no effect

on configurations with 16 Gb 3DS/TSV DIMMs. This option is set to Disabled by default.

Opportunistic

Self-Refresh

Enables or disables opportunistic self-refresh feature. This option is set to Disabled by default.

Correctable Error

logging

Enables or disables correctable memory threshold error. This option is set to Enabled by default.

Processor Settings

You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization

technology, hardware prefetcher, logical processor idling.

Viewing Processor Settings

To view the Processor Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Processor Settings.

Processor Settings details

About this task

The Processor Settings screen details are explained as follows:

Option Description

Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to

Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one

logical processor per core. This option is set to Enabled by default.

CPU Interconnect

Speed

Enables you to govern the frequency of the communication links among the processors in the system.

NOTE: The standard and basic bin processors support lower link frequencies.

The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data

rate by default.

Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency that is

supported by the processors. You can also select specific frequencies that the processors support, which can

vary.

For best performance, you should select Maximum data rate. Any reduction in the communication link frequency

affects the performance of non-local memory accesses and cache coherency traffic. In addition, it can slow

access to non-local I/O devices from a particular processor.

38 Pre-operating system management applications

Option Description

However, if power saving considerations outweigh performance, you might want to reduce the frequency of the

processor communication links. If you do this, you should localize memory and I/O accesses to the nearest NUMA

node to minimize the impact to system performance.

Virtualization

Technology

Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.

Adjacent Cache

Line Prefetch

Optimizes the system for applications that need high utilization of sequential memory access. This option is set to

Enabled by default. You can disable this option for applications that need high utilization of random memory

access.

Hardware

Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by default.

Software

Prefetcher

Enables or disables the software prefetcher. This option is set to Enabled by default.

DCU Streamer

Prefetcher

Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.

Sub NUMA Cluster Enables or disables the Sub NUMA Cluster. This option is set to Disabled by default.

UPI Prefetch Enables you to get the memory that is read started early on DDR bus. The Ultra Path Interconnect (UPI) Rx path

will spawn the speculative memory that is read to Integrated Memory Controller (iMC) directly. This option is set

to Enabled by default.

LLC Prefetch Enables or disables the LLC Prefetch. This option is set to Disabled by default.

Dead Line LLC

Alloc

Enables or disables the Dead Line LLC Alloc. This option is set to Enabled by default.

Direct AtoS Enables or disables the Direct AtoS. This option is set to Disabled by default.

Logical Processor

Idling

Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm and

parks some of the logical processors in the system which in turn allows the corresponding processor cores to

transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set

to Disabled by default.

Configurable TDP Enables you to configure the TDP level. The available options are Nominal, Level 1, and Level 2. This option is set

to Nominal by default.

NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.

x2APIC Mode Enables or disables the x2APIC mode. This option is set to Enabled by default.

Number of Cores

per Processor

Controls the number of enabled cores in each processor. This option is set to All by default.

Processor Core

Speed

Specifies the maximum core frequency of the processor.

Processor Bus

Speed

Displays the bus speed of the processor.

Processor n NOTE: Depending on the number of processors, there might be up to two processors listed.

The following settings are displayed for each processor that is installed in the system:

Option Description

Family-Model-

Stepping

Specifies the family, model, and stepping of the processor as defined by Intel.

Brand Specifies the brand name.

Level 2 Cache Specifies the total L2 cache.

Level 3 Cache Specifies the total L3 cache.

Number of Cores Specifies the number of cores per processor.

Pre-operating system management applications 39

Option Description

Maximum Memory

Capacity

Specifies the maximum memory capacity per processor.

Microcode Specifies the microcode.

SATA Settings

You can use the SATA Settings screen to view the settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your

system.

Viewing SATA Settings

To view the SATA Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click SATA Settings.

SATA Settings details

About this task

The SATA Settings screen details are explained as follows:

Option Description

Embedded SATA Enables the embedded SATA option to be set to AHCI Mode, or RAID Mode. This option is set to AHCI Mode

by default.

Security Freeze

Lock

Enables you to send Security Freeze Lock command to the embedded SATA drives during POST. This option is

applicable only for AHCI mode. This option is set to Enabled by default.

Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by

default.

Port n Enables you to set the drive type of the selected device.

For AHCI Mode or RAID Mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the drive. This field is undefined for removable media

devices such as optical drives.

NVMe Settings

The NVMe settings enable you to set the NVMe drives to either RAID mode or Non-RAID mode.

40 Pre-operating system management applications

NOTE: To configure these drives as RAID drives, you must set the NVMe drives and the Embedded SATA option in the

SATA Settings menu to RAID mode. If not, you must set this field to Non-RAID mode.

Viewing NVMe Settings

To view the NVMe Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click NVMe Settings.

NVMe Settings details

About this task

The NVMe Settings screen details are explained as follows:

Option Description

NVMe Mode Enables you to set the NVMe mode. This option is set to Non RAID by default.

Boot Settings

You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.

•UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The

interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating

system and its loader. The following benefits are available when the Boot Mode is set to UEFI:

• Support for drive partitions larger than 2 TB.

• Enhanced security (e.g., UEFI Secure Boot).

• Faster boot time.

NOTE: You must use only the UEFI boot mode in order to boot from NVMe drives.

•BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.

Viewing Boot Settings

To view the Boot Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Boot Settings.

Pre-operating system management applications 41

Boot Settings details

About this task

The Boot Settings screen details are explained as follows:

Option Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system

is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS enables

compatibility with non-UEFI operating systems. This option is set to UEFI by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu.

Boot Sequence

Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to

boot, the system re-attempts the boot sequence after 30 seconds. This option is set to Enabled by default.

Hard-Disk Failover Specifies the drive that is booted in the event of a drive failure. The devices are selected in the Hard-Disk Drive

Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first drive in the list

is attempted to boot. When this option is set to Enabled, all drives are attempted to boot in the order selected in

the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option is set to Disabled

by default.

Generic USB Boot Enables or disables the USB boot option. This option is set to Disabled by default.

Hard-disk Drive

Placeholder

Enables or disables the Hard-disk drive placeholder option. This option is set to Disabled by default.

BIOS Boot

Settings

Enables or disables BIOS boot options.

NOTE: This option is enabled only if the boot mode is BIOS.

UEFI Boot

Settings

Enables or disables UEFI Boot options.

The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.

NOTE: This option is enabled only if the boot mode is UEFI.

UEFI Boot

Sequence

Enables you to change the boot device order.

Boot Options

Enable/Disable

Enables you to select the enabled or disabled boot devices.

Choosing system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating system:

• BIOS boot mode is the standard BIOS-level boot interface.

• UEFI boot mode (the default), is an enhanced 64-bit boot interface.

If you have configured your system to boot to UEFI mode, it replaces the system BIOS.

1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

2. Select the UEFI boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in

the same boot mode.

3. After the system boots in the specified boot mode, proceed to install your operating system from that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating

systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport.

42 Pre-operating system management applications

Changing boot order

About this task

You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you

have selected BIOS for Boot Mode.

Steps

1. On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot

Sequence.

2. Click Exit, and then click Yes to save the settings on exit.

Network Settings

You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available

only in the UEFI mode.

NOTE: BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of

the network controllers handles the network settings.

Viewing Network Settings

To view the Network Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Network Settings.

Network Settings screen details

The Network Settings screen details are explained as follows:

About this task

Option Description

UEFI PXE Settings Options Description

PXE Device n (n =

1 to 4)

Enables or disables the device. When enabled, a UEFI PXE boot option is created for the

device.

UEFI HTTP

Settings Options Description

HTTP Device (n =

1 to 4)

Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the

device.

UEFI iSCSI

Settings

Enables you to control the configuration of the iSCSI device.

Table 37. UEFI iSCSI Settings screen details

Option Description

iSCSI Initiator Name Specifies the name of the iSCSI initiator in IQN format.

Pre-operating system management applications 43

Option Description

iSCSI Device1 Enables or disables the iSCSI device. When disabled, a

UEFI boot option is created for the iSCSI device

automatically. This is set to Disabled by default.

iSCSI Device1 Settings Enables you to control the configuration of the iSCSI

device.

TLS

Authentication

Configuration

View and/or modify this device's boot TLS authentication mode. None means the HTTP server and the client will

not authenticate each other for this boot. One way means the HTTP server will be authenticated by the client,

while the client will not be authenticated by the server. This option is set to None by default.

Integrated Devices

You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,

integrated RAID controller, and the USB ports.

Viewing Integrated Devices

To view the Integrated Devices screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Integrated Devices.

Integrated Devices details

About this task

The Integrated Devices screen details are explained as follows:

Option Description

User Accessible

USB Ports

Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting

All Ports Off disables all front and back USB ports.

The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the

selection. After the boot process is complete, the USB ports will be enabled or disabled as per the setting.

Internal USB Port Enables or disables the internal USB port. This option is set to On or Off. This option is set to On by default.

NOTE: The Internal SD Card Port on the PCIe riser is controlled by Internal USB Port.

iDRAC Direct USB

Port

The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility. This option is set to ON or

OFF. When set to OFF, iDRAC does not detect any USB devices installed in this managed port. This option is set

to On by default.

Integrated RAID

Controller

Enables or disables the integrated RAID controller. This option is set to Enabled by default.

Embedded NIC1

and NIC2

NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have

Integrated Network Card 1.

44 Pre-operating system management applications

Option Description

Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for

shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only

available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is

mutually exclusive with the Integrated Network Card 1 option. Configure the Embedded NIC1 and NIC2 option by

using the NIC management utilities of the system.

I/OAT DMA

Engine

Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to

accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the

feature.This option is set to Disabled by default.

Embedded Video

Controller

Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the

Embedded Video Controller is used as the primary display even if add-in graphic cards are installed. When set to

Disabled, an add-in graphics card is used as the primary display. BIOS will output displays to both the primary

add-in video and the embedded video during POST and pre-boot environment. The embedded video is disabled

before the operating system boots. This option is set to Enabled by default.

NOTE: When there are multiple add-in graphic cards installed in the system, the first card

discovered during PCI enumeration is selected as the primary video. You might have to re-arrange

the cards in the slots in order to control which card is the primary video.

Current State of

Embedded Video

Controller

Displays the current state of the embedded video controller. The Current State of Embedded Video

Controller option is a read-only field. If the Embedded Video Controller is the only display capability in the system

(that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the

primary display even if the Embedded Video Controller setting is set to Disabled.

SR-IOV Global

Enable

Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to

Disabled by default.

Internal SD Card

Port

Enables or disables the internal SD card port of the Internal Dual SD Module (IDSDM). This option is set to On by

default.

Internal SD Card

Redundancy

Configures the redundancy mode of the Internal Dual SD Module (IDSDM). When set to Mirror Mode, data is

written on both SD cards. After failure of either card and replacement of the failed card, the data of the active

card is copied to the offline card during the system boot.

When Internal SD Card Redundancy is set to Disabled, only the primary SD card is visible to the OS. This option is

set to Disabled by default.

Internal SD

Primary Card

By default, the primary SD card is selected to be SD Card 1. If SD Card 1 is not present, then the controller selects

SD Card 2 to be the primary SD card.

OS Watchdog

Timer

If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this

option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the

default), the timer does not have any effect on the system.

Empty Slot Unhide Enables or disables the root ports of all the empty slots that are accessible to the BIOS and OS. This option is set

to Disabled by default.

Memory Mapped

I/O above 4 GB

Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only

for 64-bit operating systems. This option is set to Enabled by default.

Memory Mapped

I/O Base

When set to 12 TB, the system maps the MMIO base to 12 TB. Enable this option for an OS that requires 44 bit

PCIe addressing. When set to 512 GB, the system maps the MMIO base to 512 GB, and reduces the maximum

support for memory to less than 512 GB. Enable this option only for the 4 GPU DGMA issue. This option is set to

56 TB by default.

Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the

configuration of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed

peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is

disabled, both the Option ROM and UEFI drivers are disabled. Only slots that are present on the system are

available for control.

Pre-operating system management applications 45

Option Description

Table 38. Slot Disablement

Option Description

Slot 1 Enables or disables or only the boot driver is disabled

for the PCIe slot 1. This option is set to Enabled by

default.

Slot 2 Enables or disables or only the boot driver is disabled

for the PCIe slot 2. This option is set to Enabled by

default.

Slot 3 Enables or disables or only the boot driver is disabled

for the PCIe slot 3. This option is set to Enabled by

default.

Slot Bifurcation Allows Platform Default Bifurcation, Auto Discovery of Bifurcation and Manual Bifurcation Control. The

default is set to Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual

Bifurcation Control and is disabled when set to Platform Default Bifurcation or Auto Discovery of

Bifurcation.

Table 39. Slot Bifurcation

Option Description

Auto Discovery Bifurcation Settings Platform Default Bifurcation , Auto Bifurcation, and

Manual bifurcation

Slot 2 Bifurcation x16 or x4 or x8 or x4x4x8 or x8x4x4 Bifurcation

Serial Communication

You can use the Serial Communication screen to view the properties of the serial communication port.

Viewing Serial Communication

To view the Serial Communication screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Serial Communication.

Serial Communication details

About this task

The Serial Communication screen details are explained as follows:

46 Pre-operating system management applications

Option Description

Serial

Communication

Enables you to select serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console

redirection can also be enabled, and the port address can be specified. This option is set to Auto by default.

Serial Port

Address

Enables you to set the port address for serial device. This field sets the serial port address to either COM1 or

COM2 (COM1=0x3F8, COM2=0x2F8). This option is set to Serial Device1=COM2 or Serial Device 2=COM1

by default.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console

redirection by SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The

serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings

from within the BIOS setup utility may not always revert the serial MUX setting to the default

setting of Serial Device 1.

External Serial

Connector

Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote

Access Device by using this option. This option is set to Serial Device 1 by default.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by

SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The

serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings

from within the BIOS setup utility may not always revert this setting to the default setting of

Serial Device 1.

Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate

automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This

option is set to 115200 by default.

Remote Terminal

Type

Enables you to set the remote console terminal type. This option is set to VT100/VT220 by default.

Redirection After

Boot

Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to

Enabled by default.

System Profile Settings

You can use the System Profile Settings screen to enable specific system performance settings such as power management.

Viewing System Profile Settings

To view the System Profile Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Profile Settings.

System Profile Settings details

About this task

The System Profile Settings screen details are explained as follows:

Pre-operating system management applications 47

Option Description

System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS

automatically sets the rest of the options. You can only change the rest of the options if the mode is set to

Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active

Power Controller.Other options include Performance Per Watt (OS), Performance, and Workstation

Performance.

NOTE: All the parameters on the system profile setting screen are available only when the System

Profile option is set to Custom.

CPU Power

Management

Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand-

Based Power Management. Other options include OS DBPM, and Maximum Performance.

Memory

Frequency

Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a

specific speed. This option is set to Maximum Performance by default.

Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.

C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to

Enabled by default.

C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.

Write Data CRC Enables or disables the Write Data CRC. This option is set to Disabled by default.

Memory Patrol

Scrub

Sets the memory patrol scrub frequency. This option is set to Standard by default.

Memory Refresh

Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency Enables you to select the Processor Uncore Frequency option.Dynamic mode enables the processor to

optimize power resources across cores and uncores during runtime. The optimization of the uncore frequency to

either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option.

Energy Efficient

Policy

Enables you to select the Energy Efficient Policy option.

The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target

higher performance or better power savings. This option is set to Balanced Performance by default.

Number of Turbo

Boost Enabled

Cores for

Processor 1

NOTE: If there are two processors installed in the system, you will see an entry for Number of

Turbo Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by

default.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,

except Custom by default.

NOTE: This option can be disabled only if the C States option in the Custom mode is set to

disabled.

NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting

does not impact the system power or performance.

CPU Interconnect

Bus Link Power

Management

Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default.

PCI ASPM L1 Link

Power

Management

Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default.

48 Pre-operating system management applications

System Security

You can use the System Security screen to perform specific functions such as setting the system password, setup password and

disabling the power button.

Viewing System Security

To view the System Security screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Security.

System Security Settings details

About this task

The System Security Settings screen details are explained as follows:

Option Description

CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption

Standard Instruction Set (AES-NI). This option is set to Enabled by default.

System Password Enables you to set the system password. This option is set to Enabled by default and is read-only if the password

jumper is not installed in the system.

Setup Password Enables you to set the system setup password. This option is read-only if the password jumper is not installed in

the system.

Password Status Enables you to lock the system password. This option is set to Unlocked by default.

TPM Security NOTE: The TPM menu is available only when the TPM module is installed.

Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You

can only modify the TPM Status TPM Activation, and the Intel TXT fields if the TPM Status field is set to either

On with Pre-boot Measurements or On without Pre-boot Measurements.

Table 40. TPM 1.2 security information

Option Description

TPM Information Changes the operational state of the TPM. This option

is set to No Change by default.

TPM Firmware Indicates the firmware version of the TPM.

TPM Status Specifies the TPM status.

TPM Command Controls the Trusted Platform Module (TPM). When

set to None, no command is sent to the TPM. When

set to Activate, the TPM is enabled and activated.

When set to Deactivate, the TPM is disabled and

deactivated. When set to Clear, all the contents of the

TPM are cleared. This option is set to None by default.

Pre-operating system management applications 49

Option Description

Table 41. TPM 2.0 security information

Option Description

TPM Information Changes the operational state of the TPM. This option

is set to No Change by default.

TPM Firmware Indicates the firmware version of the TPM.

TPM Hierarcy Enable, disable, or clear the storage and endorsement

hierarchies. When set to Enabled, the storage and

endorsement hierarchies can be used.

When set to Disabled, the storage and endorsement

hierarchies cannot be used.

When set to Clear, the storage and endorsement

hierarchies are cleared of any values, and then reset to

Enabled.

TPM Information Enables you to change the operational state of the TPM. This option is set to No Change by default.

TPM Status Specifies the TPM status.

TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to

Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated.

When set to Clear, all the contents of the TPM are cleared. This option is set to None by default.

CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may

affect booting to the operating system.

This field is read-only when TPM Security is set to Off. The action requires an additional reboot before it can

take effect.

TPM Advanced

Settings

This setting is enabled only when TPM Security is set to ON.

Intel(R) TXT Enables you to set the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,

virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to

Off by default.

Power Button Enables you to set the power button on the front of the system. This option is set to Enabled by default.

AC Power

Recovery

Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.

AC Power

Recovery Delay

Enables you to set the time that the system should take to turn on after AC power is restored to the system. This

option is set to Immediate by default.

User Defined

Delay (60 s to 600

Enables you to set the User Defined Delay option when the User Defined option for AC Power Recovery

Delay is selected.

UEFI Variable

Access

Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are

accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables

are protected in the environment, and new UEFI boot entries are forced to be at the end of the current boot

order.

In-Band

Manageability

Interface

When set to Disabled, this setting hides the Management Engine's (ME), HECI devices, and the system's IPMI

devices from the operating system. This prevents the operating system from changing the ME power capping

settings, and blocks access to all in-band management tools. All management should be managed through out-of-

band. This option is set to Enabled by default.

NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI

interface to be operational. This setting needs to be set to Enabled to avoid updating errors.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure

Boot Policy. Secure Boot is set to Disabled by default.

50 Pre-operating system management applications

Option Description

Secure Boot

Policy

When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer key and certificates to

authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key

and certificates. Secure Boot policy is set to Standard by default.

Secure Boot Mode Enables you to configure how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).

If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the

current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode.

Options Description

User Mode In User Mode, PK must be installed, and BIOS performs signature verification on

programmatic attempts to update policy objects.

BIOS allows unauthenticated programmatic transitions between modes.

Audit Mode In Audit mode, PK is not present. BIOS does not authenticate programmatic updates to

the policy objects, and transitions between modes.

Audit Mode is useful for programmatically determining a working set of policy objects.

BIOS performs signature verification on pre-boot images. BIOS also logs the results in the

image Execution Information Table, but approves the images whether they pass or fail

verification.

Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and

the BIOS performs signature verification on programmatic attempts to update policy

objects.

Deployed Mode restricts the programmatic mode transitions.

Secure Boot

Policy Summary

Specifies the list of certificates and hashes that secure boot uses to authenticate images.

Secure Boot

Custom Policy

Settings

Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom.

Creating a system and setup password

Prerequisites

Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.

For more information, see the System board jumper settings section.

NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and

you need not provide the system password to boot the system.

Steps

1. To enter System Setup, press F2 immediately after turning on or rebooting your system.

2. On the System Setup Main Menu screen, click System BIOS > System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password field, type your system password, and press Enter or Tab.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

A message prompts you to reenter the system password.

5. Reenter the system password, and click OK.

6. In the Setup Password field, type your setup password and press Enter or Tab.

A message prompts you to reenter the setup password.

7. Reenter the setup password, and click OK.

Pre-operating system management applications 51

8. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Using your system password to secure the system

About this task

If you have assigned a setup password, the system accepts your setup password as an alternate system password.

Steps

1. Power on or reboot your system.

2. Type the system password and press Enter.

Next steps

When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your

password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system

displays an error message that the system has stopped functioning and must be turned off. Even after you turn off and

restart the system, the error message is displayed until the correct password is entered.

Deleting or changing system and setup password

Prerequisites

NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.

Steps

1. To enter System Setup, press F2 immediately after turning on or restarting your system.

2. On the System Setup Main Menu screen, click System BIOS > System Security.

3. On the System Security screen, ensure that Password Status is set to Unlocked.

4. In the System Password field, change or delete the existing system password, and then press Enter or Tab.

5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.

NOTE: If you change the system password or setup password, a message prompts you to reenter the new password.

If you delete the system password or setup password, a message prompts you to confirm the deletion.

6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.

7. Select Setup Password, change, or delete the existing setup password and press Enter or Tab.

NOTE: If you change the system password or setup password, a message prompts you to reenter the new password.

If you delete the system password or setup password, a message prompts you to confirm the deletion.

Operating with setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.

If you do not type the correct password in three attempts, the system displays the following message:

Number of unsuccessful password attempts: <3> Maximum number of password attempts exceeded.

System Halted!

Even after you restart the system, the error message is displayed until the correct password is typed. The following options are

exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system

password. For more information, see the System Security Settings details section.

• You cannot disable or change an existing system password.

52 Pre-operating system management applications

NOTE: You can use the password status option with the setup password option to protect the system password from

unauthorized changes.

Redundant OS Control

In the Redundant OS Control screen you can set the redundant OS information. This enables you to set up a physical recovery disk on

the system.

Viewing Redundant OS Control

To view the Redundant OS Control screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Redundant OS Control.

Redundant OS Control screen details

The Redundant OS Control screen details are explained as follows:

About this task

Option Description

Redundant OS

Location

Enables you to select a backup disk from the following devices:

•None

•IDSDM

•SATA Ports in AHCI mode

•BOSS PCIe Cards (Internal M.2 Drives)

•Internal USB

NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to

distinguish between individual drives in those configurations.

Redundant OS

State NOTE: This option is disabled if Redundant OS Location is set to None.

When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is

disabled and is not visible to the boot list and OS. This option is set to Visible by default.

NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.

Redundant OS

Boot

NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is

set to Hidden.

When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled,

BIOS preserves the current boot list settings. This option is set to Disabled by default.

Pre-operating system management applications 53

Miscellaneous Settings

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system

date and time.

Viewing Miscellaneous Settings

To view the Miscellaneous Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Miscellaneous Settings.

Miscellaneous Settings details

About this task

The Miscellaneous Settings screen details are explained as follows:

Option Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.

Keyboard

NumLock

Enables you to set whether the system should boot with the NumLock enabled or disabled. This option is set to

On by default.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on

Error

Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also

includes keyboard errors.

Load Legacy Video

Option ROM

Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video

controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is

available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.

This option is set to Disabled by default.

Dell Wyse

P25/P45 BIOS

Access

Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.

Power Cycle

Request

Enables or disables the Power Cycle Request. This option is set to None by default.

iDRAC Settings utility

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various

iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.

For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/

poweredgemanuals.

54 Pre-operating system management applications

Device Settings

Device Settings enables you to configure the below device parameters:

• Controller Configuration Utility

• Embedded NIC Port1-X Configuration

• NICs in slotX, Port1-X Configuration

• BOSS Card configuration

Dell Lifecycle Controller

Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration,

update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified

Extensible Firmware Interface (UEFI) applications.

Embedded system management

The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system. The Dell Lifecycle

Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating

system, see the Dell Lifecycle Controller documentation at www.dell.com/poweredgemanuals.

Boot Manager

The Boot Manager screen enables you to select boot options and diagnostic utilities.

Viewing Boot Manager

About this task

To enter Boot Manager:

Steps

1. Power on, or restart your system.

2. Press F11 when you see the following message:

F11 = Boot Manager

If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system

and try again.

Boot Manager main menu

Menu item Description

Continue Normal

Boot

The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the

system continues with the next item in the boot order until the boot is successful or no more boot options are

found.

One-shot Boot

Enables you to access boot menu, where you can select a one-time boot device to boot from.

Launch System

Setup

Enables you to access System Setup.

Launch Lifecycle

Controller

Exits the Boot Manager and invokes the Dell Lifecycle Controller program.

Pre-operating system management applications 55

Menu item Description

System Utilities Enables you to launch System Utilities menu such as System Diagnostics.

One-shot UEFI boot menu

One-shot UEFI boot menu enables you to select a boot device to boot from.

System Utilities

System Utilities contains the following utilities that can be launched:

• Launch Diagnostics

• BIOS Update File Explorer

• Reboot System

PXE boot

You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely.

To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS

Setup. It does not pull any menu or allows managing of network devices.

56 Pre-operating system management applications

Installing and removing system components

Safety instructions

NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system

by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric

shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system

without the system cover can result in component damage.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

the safety instructions that are shipped with your product.

NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside

the system.

CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated

with a component or a blank.

Before working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Turn off the system, including all attached peripherals.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. Remove the system cover.

After working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Install the system cover.

2. Reconnect the peripherals and connect the system to the electrical outlet.

3. Turn on the attached peripherals and then turn on the system.

Recommended tools

You need the following tools to perform the removal and installation procedures:

Installing and removing system components 57

• Key to the bezel lock

The key is required only if your system includes a bezel.

• Phillips #1 screwdriver

• Phillips #2 screwdriver

• Torx #T30 screwdriver

• Torx #T8 screwdriver

• Wrist grounding strap

Optional front bezel

Removing the front bezel

The procedure to remove the front bezel with and without the LCD panel is the same.

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Unlock the bezel by using the bezel key.

2. Press the release button, and pull the left end of the bezel.

3. Unhook the right end, and remove the bezel.

Figure 17. Removing the front bezel with the LCD panel

Installing the front bezel

The procedure to install the front bezel with and without the LCD panel is the same.

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Locate and remove the bezel key.

NOTE: The bezel key is part of the LCD bezel package.

58 Installing and removing system components

2. Align and insert the tabs on the bezel into the slots on the system.

3. Press the bezel until the button clicks in place.

4. Lock the bezel by using the key.

Figure 18. Installing the front bezel with the LCD panel

System cover

Removing the system cover

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Turn off the system, including any attached peripherals.

3. Disconnect the system from the electrical outlet and disconnect the peripherals.

Steps

1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, rotate the latch release lock counter clockwise to the unlocked position.

2. Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.

3. Hold the cover on both sides, and lift the cover away from the system.

Installing and removing system components 59

Figure 19. Removing the system cover

Installing the system cover

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.

Steps

1. Align the tabs on the system cover with the guide slots on the system.

2. Push the system cover latch down.

The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch

locks into place.

3. Using a 1/4 inch flat head or Phillips #2 screwdriver, rotate the latch release lock clockwise to the locked position.

60 Installing and removing system components

Figure 20. Installing the system cover

Next steps

1. Reconnect the peripherals and connect the system to the electrical outlet.

2. Turn on the system, including any attached peripherals.

Inside the system

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

the safety instructions that are shipped with your product.

Installing and removing system components 61

Figure 21. Inside the system

1. left control panel cable cover 2. hard drive backplane

3. backplane expander board 4. cabling latch

5. air shroud 6. intrusion switch

7. power interposer board 8. internal expansion riser

9. low profile expansion riser 1 10. low profile expansion riser 2

11. processor blank 12. heat sink

13. air shroud 14. cooling fan blank

15. left control panel cable cover 16. information tag

Backplane cover

Removing the backplane cover

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the system cover.

Steps

1. Slide the backplane cover in the direction of the arrows marked on the backplane cover.

2. Lift the backplane cover away from the system.

62 Installing and removing system components

Figure 22. Removing backplane cover

Installing the backplane cover

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Install the system cover.

Steps

1. Align the tabs on the backplane cover with the guide slots on the system.

2. Slide the backplane cover toward the front of the system until the cover locks into place.

Installing and removing system components 63

Figure 23. Installing backplane cover

Next steps

Follow the procedure listed in After working inside your system.

Air shroud

Removing the air shroud

Prerequisites

CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in

shutdown of the system and loss of data.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Holding the blue touch points, lift the air shroud away from the system.

64 Installing and removing system components

Figure 24. Removing the air shroud

Next steps

1. If applicable, install the air shroud.

2. Follow the procedure listed in After working inside your system.

Installing the air shroud

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch.

Steps

1. Align the tabs on the air shroud with the slots on the system.

2. Lower the air shroud into the system until it is firmly seated.

When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.

Installing and removing system components 65

Figure 25. Installing the air shroud

Next steps

1. Follow the procedure listed in After working inside your system.

Cooling fans

Removing the cooling fan

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the internal riser.

5. Disconnect the fan cable from the system board.

6. Move the cables out of the way to access the cooling fan cable connector on the system board.

Steps

1. Press the tabs on the side of the cable connector to disconnect the cable from the connector on the system board.

NOTE: Ensure that you disconnect the fan 1 cable from the power interposer board.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board.

66 Installing and removing system components

Figure 26. Removing the cooling fan

2. Lift the fan out holding the blue touch point.

Next steps

1. Install the cooling fan.

2. Install the internal riser.

3. Connect the power cable to the system board.

4. Ensure the cables are routed correctly.

5. Install the air shroud.

6. Follow the procedure listed in After working inside your system.

Installing cooling fan

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the internal riser.

5. Remove the power cable.

6. Move the cables out of the way to access the cooling fan cable connector on the system board.

Steps

1. Holding the blue touch point, place the cooling fan into the cooling fan cage.

2. Route the cooling fan cable and connect it to the connector on the system board.

Installing and removing system components 67

Figure 27. Installing cooling fan

Next steps

1. Install the internal riser.

2. Connect the power cable.

3. Ensure all the cables are routed correctly.

4. Install the air shroud.

5. Follow the procedure listed in After working inside your system.

Intrusion switch

Removing the intrusion switch

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove air shroud.

4. Remove internal PERC riser.

Steps

1. Disconnect the intrusion switch cable connected to the system board.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board.

2. Slide the intrusion switch out of the intrusion switch slot.

68 Installing and removing system components

Figure 28. Removing an intrusion switch

Next steps

Install intrusion switch.

Installing the intrusion switch

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Align the intrusion switch with the intrusion switch slot.

Figure 29. Installing intrusion switch

2. Slide the intrusion switch until it is firmly seated in the intrusion switch slot.

3. Connect the intrusion switch cable to the connector on the system board.

Next steps

1. Install internal PERC riser.

2. Follow the procedure listed in After working inside your system.

Installing and removing system components 69

Drives

Removing a drive blank

The procedure for removing 2.5-inch and 3.5-inch drive blanks is identical.

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. If installed, remove the front bezel.

CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.

CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

Steps

Press the release button, and slide the drive blank out of the drive slot.

Figure 30. Removing a drive blank

Next steps

1. Install a drive or Installing the hard drive backplane

Installing a drive blank

The procedure for installing 2.5-inch and 3.5-inch drive blanks is identical.

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. If installed, remove the front bezel.

CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

Steps

Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.

70 Installing and removing system components

Figure 31. Installing a drive blank

Next steps

If removed, install the front bezel.

Removing a 2.5-inch drive from a 3.5-inch drive adapter

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Remove the 3.5-inch drive adapter from the 3.5-inch drive carrier.

NOTE: A 2.5-inch drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch drive carrier.

Steps

1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5-inch drive adapter.

2. Remove the 2.5-inch drive from the 3.5-inch drive adapter.

Figure 32. Removing a 2.5 inch drive from a 3.5-inch drive adapter

Next steps

Install a 2.5-inch drive into a 3.5-inch drive adapter.

Installing and removing system components 71

Installing a 2.5-inch drive into a 3.5-inch drive adapter

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Remove the 3.5-inch drive adapter from the 3.5-inch hot swappable drive carrier.

Steps

1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter.

2. Using a Phillips #2 screwdriver, secure the 2.5-inch drive to the 3.5-inch drive adapter.

Figure 33. Installing a 2.5-inch drive into a 3.5-inch drive adapter

Removing a 3.5-inch drive adapter from a 3.5-inch drive

carrier

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. If installed, remove the front bezel.

3. Remove the 3.5-inch drive carrier from the system.

Steps

1. Using a Phillips #1 screwdriver, remove the screws from the rails on the drive carrier.

2. Lift the 3.5-inch drive adapter out of the 3.5-inch drive carrier.

72 Installing and removing system components

Figure 34. Removing a 3.5 inch drive adapter from a 3.5-inch drive carrier

Next steps

Install the 3.5-inch drive carrier or -inch

Installing a 3.5-inch drive adapter into the 3.5-inch drive

carrier

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Install the 2.5-inch drive into the 3.5-inch drive adapter.

Steps

1. Insert the 3.5-inch drive adapter into the 3.5-inch drive carrier with the connector end of the drive toward the back of the 3.5-inch

drive carrier.

2. Align the screw holes on the 3.5-inch drive adapter with the holes on the 3.5-inch drive carrier.

3. Using a Phillips #1 screwdriver, secure the 3.5-inch drive adapter to the 3.5-inch carrier.

Installing and removing system components 73

Figure 35. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier

Next steps

1. Install the 3.5-inch drive carrier into the system.

2. If removed, install the front bezel.

Removing a hard drive

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. If applicable, remove the front bezel.

3. Using the management software, prepare the hard drive for removal.

If the hard drive is online, the green activity or fault indicator flashes while the drive is turning off. When the hard drive indicators are

off, the hard drive is ready for removal. For more information, see the documentation for the storage controller.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation

for the storage controller card to ensure that the host adapter is configured correctly to support hard drive removal

and insertion.

CAUTION: Mixing hard drives from previous generations of PowerEdge servers is not supported.

CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the

documentation supplied with your operating system.

Steps

1. Press the release button to open the hard drive release handle.

2. Holding the handle, slide the hard drive out of the hard drive slot.

74 Installing and removing system components

Figure 36. Removing a hard drive

Next steps

1. Install a hard drive.

2. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system

cooling.

Installing a hard drive

Prerequisites

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for

the storage controller card to ensure that the host adapter is configured correctly to support hard drive removal and

insertion.

CAUTION: Mixing hard drives from previous generations of PowerEdge servers is not supported.

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier

and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield

spring and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the

documentation supplied with your operating system.

CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically

begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on

the replacement drive is immediately lost after the drive is installed.

1. Follow the safety guidelines listed in Safety instructions.

2. If applicable, remove the hard drive blank.

Steps

1. Press the release button on the front of the hard drive carrier to open the release handle.

2. Insert the hard drive carrier into the hard drive slot and slide until the hard drive connects with the backplane.

3. Close the hard drive carrier release handle to lock the hard drive in place.

Installing and removing system components 75

Figure 37. Installing a hard drive

Next steps

If applicable, install the front bezel.

Removing the drive from the drive carrier

Prerequisites

CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

Steps

1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.

2. Lift the drive out of the drive carrier.

Figure 38. Removing the drive from the drive carrier

Next steps

If applicable, install the drive into the drive carrier.

76 Installing and removing system components

Installing a drive into the drive carrier

Prerequisites

CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.

NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs.

Steps

1. Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.

2. Align the screw holes on the drive with the screws holes on the drive carrier.

When aligned correctly, the back of the drive is flush with the back of the drive carrier.

3. Using a Phillips #1 screwdriver, secure the drive to the drive carrier with screws.

Figure 39. Installing a drive into the drive carrier

System memory

System memory guidelines

The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), and Load Reduced DIMMs (LRDIMMs). System memory holds the

instructions that are executed by the processor.

Your system contains 16 memory sockets. Processor 1 supports up to 10 memory sockets and Processor 2 supports up to 6 memory

sockets. Six memory channels are allocated to each processor. Processor 1 has four 2 DIMM slots per channel and two 1 DIMM slot per

channel, Processor 2 has six 1 DIMM per channel.

Installing and removing system components 77

Figure 40. Memory socket locations

Memory channels are organized as follows:

Table 42. Memory channels

Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5

Processor 1 Slots A1 and A7 Slots A2 and A8 Slots A3 Slots A4 and A9 Slots A5 and A10 Slots A6

Processor 2 Slots B1 Slots B2 Slots B3 Slots B4 Slots B5 Slots B6

Table 43. Memory population

DIMM Type DIMMs Populated/

Channel Voltage Operating Frequency (in MT/s) Maximum DIMM Rank/

Channel

RDIMM 1 1.2 V 2666, 2400, 2133, 1866 Dual rank or single rank

2 2666, 2400, 2133, 1866 Dual rank or single rank

LRDIMM 1 1.2 V 2666, 2400, 2133, 1866 Quad rank

2 2666, 2400, 2133, 1866 Quad rank

General memory module installation guidelines

To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your

system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory

configuration, or operate with reduced memory.

• System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])

78 Installing and removing system components

• Maximum supported DIMM speed of the processors.

• Maximum supported speed of the DIMMs

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural

configuration. The following are the recommended guidelines for installing memory modules:

• All DIMMs must be DDR4.

• RDIMMs and LRDIMMs must not be mixed.

• 64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV (Through Silicon

Via/3DS) LRDIMMs.

• x4 and x8 DRAM based memory modules can be mixed.

• Up to two RDIMMs can be populated per channel regardless of rank count.

• Up to two LRDIMMs can be populated per channel regardless of rank count.

• A maximum of two different ranked DIMMs can be populated in a channel regardless of rank count.

• If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s).

• Populate memory module sockets only if a processor is installed.

• For single-processor systems, sockets A1 to A10 are available.

• For dual-processor systems, sockets A1 to A10 and sockets B1 to B6 are available.

• Populate all the sockets with white release tabs first, followed by the black release tabs.

• When mixing memory modules with different capacities, populate the sockets with memory modules with the highest capacity first.

For example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release

tabs and 8 GB memory modules in the sockets with black release tabs.

• Memory modules of different capacities can be mixed provided other memory population rules are followed.

For example, 8 GB and 16 GB memory modules can be mixed.

• In a dual-processor configuration, the memory configuration for each processor must be identical.

For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.

• Mixing of more than two memory module capacities in a system is not supported.

• Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with identical

DIMMs for best performance.

• Populate six identical memory modules per processor (one DIMM per channel) at a time to maximize performance.

DIMM population update for Performance Optimized mode with quantity of 4 and 8 DIMMs per processor.

• When the DIMM quantity is 4 per processor, the population is slot 1, 2, 4, 5.

• When the DIMM quantity is 8 per processor, the population is slot 1, 2, 4, 5, 7, 8, 9, 10.

Mode-specific guidelines

The configurations allowed depend on the memory mode selected in the System BIOS.

Table 44. Memory operating modes

Memory Operating Mode Description

Optimizer Mode The Optimizer Mode if enabled, the DRAM controllers operate

independently in the 64-bit mode and provide optimized memory

performance.

Mirror Mode The Mirror Mode if enabled, the system maintains two identical

copies of data in memory, and the total available system memory is

one half of the total installed physical memory. Half of the installed

memory is used to mirror the active memory modules. This feature

provides maximum reliability and enables the system to continue

running even during a catastrophic memory failure by switching

over to the mirrored copy. The installation guidelines to enable

Mirror Mode require that the memory modules be identical in size,

speed, and technology, and they must be populated in sets of 6 per

processor.

Installing and removing system components 79

Memory Operating Mode Description

Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a

spare. If excessive correctable errors occur in a rank or channel,

while the operating system is running, they are moved to the spare

area to prevent errors from causing an uncorrectable failure.

Requires two or more ranks to be populated in each channel.

Multi Rank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a

spare. If excessive correctable errors occur in a rank or channel,

while the operating system is running, they are moved to the spare

area to prevent errors from causing an uncorrectable failure.

Requires three or more ranks to be populated in each channel.

With single rank memory sparing enabled, the system memory

available to the operating system is reduced by one rank per

channel.

For example, in a dual-processor configuration with sixteen 16 GB

dual-rank memory modules, the available system memory: 16 GB x

16(memory modules) - 8GB(1 rank sparing/channel) x 12(channel)

= 256 GB - 96 GB = 160 GB

For multi rank sparing, in a dual-processor configuration with

sixteen 64 GB quad-rank memory modules, the available system

memory: 64 GB x 16(memory modules) - 32 GB(2 rank sparing/

channel) x 12 (channel) = 1024 GB - 384 GB = 640 GB

NOTE: To use memory sparing, this feature must be

enabled in the BIOS menu of System Setup.

NOTE: Memory sparing does not offer protection against

a multi-bit uncorrectable error.

Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an

area of memory that is fault resilient. This mode can be used by an

OS that supports the feature to load critical applications or enables

the OS kernel to maximize system availability.

NOTE: This feature is only supported in Gold and

Platinum Intel processors.

NOTE: Memory configuration has to be of same size

DIMM, speed, and rank.

Optimizer Mode

This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any

specific slot population requirements.

• Dual processor: Populate the slots in round robin sequence starting with processor 1.

NOTE: Processor 1 and processor 2 population should match.

Table 45. Memory population rules

Processor Configuration Memory population Memory population information

Single processor Optimizer (Independent channel)

population order

1, 2, 3, 4, 5, 6, 7, 8, 9, 10 • Populate in this order, odd amount

allowed.

• Odd number of DIMM population

is allowed.

NOTE: Odd number of

DIMMs will result in

unbalanced memory

configurations, which in

turn will result in

performance loss. It is

80 Installing and removing system components

Processor Configuration Memory population Memory population information

recommended to populate

all memory channels

identically with identical

DIMMs for best

performance.

• Optimizer population order is not

traditional for 4 and 8 DIMM

installations of single processor.

• For 4 DIMMs: A1, A2, A4, A5

• For 8 DIMMs: A1, A2, A4, A5,

A7, A8, A9, A10

Mirror population order {1, 2, 3, 4, 5, 6} Mirroring is supported with 6 DIMM

slots per processor.

Single rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Populate in this order, odd amount

allowed. Requires two ranks or more

per channel.

Multi rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Populate in this order, odd amount

allowed. Requires three ranks or more

per channel.

Dual processor

(Populate round robin

starting with

processor1)

Optimized (Independent channel)

population order

A{1}, B{1}, A{2}, B{2}, A{3},

B{3}... • Odd amount of DIMM slots per

processor allowed.

• Odd number of DIMM population

is allowed.

NOTE: Odd number of

DIMMs will result in

unbalanced memory

configurations, which in

turn will result in

performance loss. It is

recommended to populate

all memory channels

identically with identical

DIMMs for best

performance.

• Optimizer population order is not

traditional for 8 and 14 DIMM

installations of dual processor.

• For 8 DIMMs: A1, A2, A4, A5,

B1, B2, B4, B5

• For 14 DIMMs: A1, A2, A4, A5,

A7, A8, A9, A10, B1, B2, B3,

B4, B5, B6

Mirroring population order A{1, 2, 3, 4, 5, 6}, B{1, 2, 3, 4, 5,

Mirroring is supported with 6 DIMM

slots per processor.

Single rank sparing population order A{1}, B{1}, A{2}, B{2}, A{3},

B{3}...

Populate in this order, odd amount per

processor allowed. Requires two ranks

or more per channel.

Multi rank sparing population order A{1}, B{1}, A{2}, B{2}, A{3},

B{3}...

Populate in this order, odd amount per

processor allowed. Requires three

ranks or more per channel.

Installing and removing system components 81

Removing a memory module

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If applicable, remove the air shroud.

WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card

edges and avoid touching the components or metallic contacts on the memory module.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory

module or metallic contacts.

2. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.

3. Lift and remove the memory module from the system.

Figure 41. Removing a memory module

Next steps

1. Install the memory module.

Installing a memory module

Prerequisites

Follow the safety guidelines listed in Safety instructions

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory

module or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend

or flex the memory module. You must insert both ends of the memory module simultaneously.

2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.

3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module

in the socket.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory

module evenly.

82 Installing and removing system components

NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket

in only one orientation.

4. Press the memory module with your thumbs until the socket levers firmly click into place.

Figure 42. Installing a memory module

Next steps

1. Install the air shroud.

2. Follow the procedure listed in After working inside your system.

3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >

Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed

memory.

4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly

seated in the memory module socket.

5. Run the system memory test in system diagnostics.

Processors and heat sinks

Removing a processor and heat sink module

Prerequisites

WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to

cool before removing it.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If applicable, remove the air shroud.

Steps

1. Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below:

a) Loosen the first screw three turns.

b) Loosen the second screw completely.

c) Return to the first screw and loosen it completely.

2. Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) processor and heat sink module

3. Set the PHM aside with the processor side facing up.

Installing and removing system components 83

Figure 43. Removing processor and heat sink module

Next steps

Install the PHM.

Installing a processor and heat sink module

Prerequisites

CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is

necessary to maintain proper thermal conditions.

1. Follow the safety guidelines listed in Safety instructions.

2. If installed, remove the processor blank and CPU dust cover.

Steps

1. Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the

processor socket.

CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins.

NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.

2. Push the blue retention clips inward to allow the heat sink to drop into place.

3. Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:

a) Partially tighten the first screw (approximately 3 turns).

b) Tighten the second screw completely.

c) Return to the first screw and tighten it completely.

If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:

a. Loosen both the heat sink screws completely.

b. Lower the PHM on to the blue retention clips, following the procedure described in step 2.

c. Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.

84 Installing and removing system components

NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35

N.m or 12 in-lbf).

Figure 44. Installing the processor and heat sink module

Next steps

1. Follow the procedure listed in After working inside your system.

Removing the processor from the processor and heat sink

module

Prerequisites

NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat

sink. This procedure is not required when replacing a system board.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. remove the air shroud.

4. Remove the processor and heat sink module.

Steps

1. Place the heat sink with the processor side facing up.

2. Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal

paste seal.

3. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.

4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray.

5. Flex the outer edges of the bracket to release the bracket from the processor.

NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

Installing and removing system components 85

Figure 45. Removing the processor bracket

Next steps

Install the processor into the processor and heat sink module.

Installing the processor into a processor and heat sink

module

Prerequisites

Follow the safety guidelines listed in Safety instructions

Steps

1. Place the processor in the processor tray.

NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.

2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.

NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before

placing the bracket on the processor.

NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.

86 Installing and removing system components

Figure 46. Installing the processor bracket

3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.

4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the

processor.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating

the processor socket.

NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.

Figure 47. Applying thermal grease on top of the processor

5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink.

NOTE:

• Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.

• Do not press on the heat sink fins.

Installing and removing system components 87

• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing

the heat sink onto the processor and bracket.

Figure 48. Installing the heat sink onto the processor

Next steps

1. Install the processor and heat sink module.

2. Install the air shroud.

3. Follow the procedure listed in After working inside your system.

Internal PERC riser

Removing the internal PERC riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

Steps

1. Open the cable guiding latch for easy access.

2. Lower the plunger.

3. Press the cable connector and disconnect the PERC cable from the backplane.

4. Hold the blue touch points and lift the internal PERC riser out of the system.

88 Installing and removing system components

Figure 49. Removing internal PERC riser

5. Turn the internal riser so that the PERC card is facing up.

6. Press the cable connector and disconnect the cable connected to the internal PERC card.

Figure 50. Disconnecting the cable from internal PERC card

Next steps

1. Install the air shroud.

2. Follow the procedure listed in After working inside your system.

3. Install the internal PERC card.

Installing the internal PERC riser

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Connect the cable to the internal PERC card.

Installing and removing system components 89

Figure 51. Connecting the cable to internal PERC riser

2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board.

3. Insert the internal riser card’s edge connector firmly into the system board connector until the riser is fully seated.

4. Lift the plunger to lock the riser in place.

Figure 52. Installing internal PERC riser

5. Connect the cables to the backplane and then route the cables to the cable guiding latch to close the latch.

Next steps

1. Install the air shroud.

2. Follow the procedure listed in After working inside your system.

Removing the PERC card from the internal PERC riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the internal PERC riser.

90 Installing and removing system components

Steps

1. Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser.

2. Pull the PERC card out of the connector on the internal PERC riser.

Figure 53. Removing the PERC card from the internal PERC riser

Next steps

1. Install the PERC card into the internal PERC riser.

2. Replace the air shroud.

3. Follow the procedure listed in After working inside your system.

Installing PERC card into the internal PERC riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

Steps

1. Insert the PERC card into the internal PERC riser and push the card in.

2. Using a Phillips #2 screwdriver, replace the screw to secure the PERC card on the internal PERC riser.

Installing and removing system components 91

Figure 54. Installing PERC card into internal PERC riser

Next steps

1. Install the internal PERC riser.

2. Install the air shroud.

3. Follow the procedure listed in After working inside your system.

Expansion cards and expansion card risers

NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not

prevent your system from turning on. However, if a F1/F2 pause occurs, an error message is displayed.

Expansion bus specifications

The PowerEdge R440 system supports PCI express (PCIe) generation three expansion cards, which must be installed on the system

board using expansion card risers. The R440 system supports three types of expansion card risers.

Table 46. Expansion card riser configurations

Expansion card riser PCIe slots on the

riser

Height Length Link

LOM riser Slot 1 Mezz type Mezz type x8

Right riser Slot 2 Low Profile Half Length x16

Right riser Slot 2 Full Height Half Length x16

PCIe passive bridge Slot-integrated Low Profile Half Length x8

Internal riser Slot-integrated Low Profile Half Length x8

Left riser Slot 2 Low Profile Half Length x16

Left riser Slot 3 Low Profile Half Length x16

92 Installing and removing system components

Installing an expansion card riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

Steps

1. If removed, install the expansion cards into the expansion card riser.

2. Holding the touch points, align the slot on the riser with the guide in the system board.

3. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.

Figure 55. Installing an expansion card riser 1A

Figure 56. Installing an expansion card riser 1

Installing and removing system components 93

Figure 57. Installing an expansion card riser 2

Next steps

1. Follow the procedure listed in After working inside your system.

2. Install any device drivers required for the card as described in the documentation for the card.

Removing an expansion card riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Disconnect any cables connected to the expansion card.

Steps

Hold the touch points, and lift the expansion card riser, from the riser connector, on the system board.

Figure 58. Removing an expansion card riser 1A

94 Installing and removing system components

Figure 59. Removing an expansion card riser 1

Figure 60. Removing an expansion card riser 2

Next steps

Install the expansion card riser.

Removing the expansion card from the expansion card

riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If applicable, remove the air shroud.

4. Remove the expansion card riser.

5. If applicable, disconnect the cables from the expansion card.

Installing and removing system components 95

Steps

1. Open the PCIe card holder latch.

2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector

on the riser.

Figure 61. Removing expansion card from riser 2

Figure 62. Removing expansion card from riser 1

3. Install a filler bracket if you are not replacing the expansion card.

NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications

Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

96 Installing and removing system components

Figure 63. Installing filler bracket for riser 2

Figure 64. Installing filler bracket for riser 1

Next steps

Install the expansion card riser.

Installing the expansion card into the expansion card riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

Installing and removing system components 97

2. If installing a new expansion card, unpack it and prepare the card for installation.

NOTE: For instructions, see the documentation accompanying the card.

3. Remove the expansion card riser.

Steps

1. Open the PCIe card holder latch.

2. If installed, remove the filler bracket.

NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to

maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and

dirt out of the system and aid in proper cooling and airflow inside the system.

Figure 65. Removing filler bracket for riser 2

98 Installing and removing system components

Figure 66. Removing filler bracket for riser 1

3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser.

4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated.

5. Close the expansion card latch.

Figure 67. Installing expansion card into riser 2

Installing and removing system components 99

Figure 68. Installing expansion card into riser 1

Next steps

1. If applicable, connect the cables to the expansion card.

2. Install the expansion card riser

3. If applicable, install the air shroud.

4. Follow the procedure listed in After working inside your system.

5. Install any device drivers required for the card as described in the documentation for the card.

Internal PERC riser

Removing the internal PERC riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

Steps

1. Open the cable guiding latch for easy access.

2. Lower the plunger.

3. Press the cable connector and disconnect the PERC cable from the backplane.

4. Hold the blue touch points and lift the internal PERC riser out of the system.

100 Installing and removing system components

Figure 69. Removing internal PERC riser

5. Turn the internal riser so that the PERC card is facing up.

6. Press the cable connector and disconnect the cable connected to the internal PERC card.

Figure 70. Disconnecting the cable from internal PERC card

Next steps

1. Install the air shroud.

2. Follow the procedure listed in After working inside your system.

3. Install the internal PERC card.

Installing the internal PERC riser

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Connect the cable to the internal PERC card.

Installing and removing system components 101

Figure 71. Connecting the cable to internal PERC riser

2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board.

3. Insert the internal riser card’s edge connector firmly into the system board connector until the riser is fully seated.

4. Lift the plunger to lock the riser in place.

Figure 72. Installing internal PERC riser

5. Connect the cables to the backplane and then route the cables to the cable guiding latch to close the latch.

Next steps

1. Install the air shroud.

2. Follow the procedure listed in After working inside your system.

Removing the PERC card from the internal PERC riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the internal PERC riser.

102 Installing and removing system components

Steps

1. Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser.

2. Pull the PERC card out of the connector on the internal PERC riser.

Figure 73. Removing the PERC card from the internal PERC riser

Next steps

1. Install the PERC card into the internal PERC riser.

2. Replace the air shroud.

3. Follow the procedure listed in After working inside your system.

Installing PERC card into the internal PERC riser

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

Steps

1. Insert the PERC card into the internal PERC riser and push the card in.

2. Using a Phillips #2 screwdriver, replace the screw to secure the PERC card on the internal PERC riser.

Installing and removing system components 103

Figure 74. Installing PERC card into internal PERC riser

Next steps

1. Install the internal PERC riser.

2. Install the air shroud.

3. Follow the procedure listed in After working inside your system.

M.2 SSD module

NOTE: The write-protect switch is on the IDSDM or vFlash module.

Installing the M.2 SSD module

Prerequisites

1. Follow the safety guidelines listed in Safety instructions

2. Remove the air shroud.

3. Remove the BOSS card.

NOTE: The procedure to remove the BOSS card is similar to the removing an expansion card.

Steps

1. Connect the M.2 SSD module to the connector on the BOSS card.

2. Place the retention strap on the M.2 SSD module, and tighten the screw to secure the module.

104 Installing and removing system components

Figure 75. Installing the M.2 SSD module

Next steps

1. Install the BOSS card.

NOTE: The procedure to install the BOSS card is similar to the removing an expansion card.

2. Install the air shroud..

3. Follow the procedure listed in After working inside your system.

Removing the M.2 SSD module

Prerequisites

1. Follow the safety guidelines listed in Safety instructions

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the BOSS card.

NOTE: The procedure to remove the BOSS card is similar to the removing an expansion card.

Steps

1. Loosen the screw and lift the retention strap that secures the M.2 SSD module on the BOSS card.

2. Lift the M.2 SSD module and slide it out of the connector on the BOSS card.

Installing and removing system components 105

Figure 76. Removing the M.2 SSD module

Next steps

Replace the M.2 SSD module.

Optional MicroSD or vFlash card

Removing the MicroSD card

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. To locate IDSDM/

vFlash module, see the System board jumpers and connectors section.

2. Hold the MicroSD card and remove it from the slot.

106 Installing and removing system components

Figure 77. Removing the MicroSD card

NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.

Next steps

1. Follow the procedure listed in After working inside your system.

2. Install a MicroSD card.

Installing the MicroSD card

Prerequisites

Follow the safety guidelines listed in Safety instructions.

NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.

NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked

on the cards during removal.

Steps

1. Locate the MicroSD card connector on the IDSDM/vFlash module. Orient the MicroSD card appropriately and insert the contact-pin

end of the card into the slot. To locate IDSDM/vFlash, see the System board jumpers and connectors section.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

Installing and removing system components 107

Figure 78. Installing the MicroSD card

Next steps

Follow the procedure listed in After working inside your system.

Optional IDSDM or vFlash module

Removing the optional IDSDM or vFlash card

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.

NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.

Steps

1. Locate the IDSDM/vFlash connector on the system board.

To locate IDSDM/vFlash connector, see the System board jumpers and connectors section.

2. Holding the pull tab, lift the IDSDM/vFlash card out of the system.

108 Installing and removing system components

Figure 79. Removing the optional IDSDM/vFlash card

NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection.

Next steps

Install the optional IDSDM/vFlash card.

Installing optional IDSDM or vFlash card

Prerequisites

Follow the safety guidelines listed in Safety instructions .

Steps

1. Locate the IDSDM/vFlash connector on the system board.

To locate IDSDM/vFlash connector, see the Jumpers and connectors section.

2. Align the IDSDM/vFlash card with the connector on the system board.

3. Push the IDSDM/vFlash card until it is firmly seated on the system board.

Installing and removing system components 109

Figure 80. Installing optional IDSDM/vFlash card

Next steps

1. Install the MicroSD cards.

NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during

removal.

2. Follow the procedure listed in After working inside your system .

LOM riser card

Removing the LOM riser card

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If installed, remove the risers.

Steps

1. Using a Phillips #2 screwdriver, loosen the screws that secure the LOM riser card to the system board.

2. Release the two blue side plastic snaps holding the LOM riser card.

3. Hold the LOM riser card by the edges on either side, and lift to remove it from the connector on the system board.

4. Slide the LOM riser card towards the front of the system until the Ethernet connectors or the Small form-factor pluggable (SFP) are

clear of the slot in the back of the system.

110 Installing and removing system components

Figure 81. Removing LOM riser card

Next steps

Install the LOM riser card.

Installing the LOM riser card

Prerequisites

Follow the safety guidelines listed in Safety instructions

Steps

1. Align the connectors on the LOM riser card with the slot on the system.

2. Press the LOM riser card until the card is firmly seated on the system board connector and the two blue plastic snap hold the LOM

riser card in place.

3. Using a Phillips #2 screwdriver, replace the screws to secure the LOM riser card to the system board.

Figure 82. Installing LOM riser card

Next steps

1. If removed, install the risers.

2. Follow the procedure listed in After working inside your system

Installing and removing system components 111

Hard drive backplane

Hard drive backplane details

Depending on your system configuration, the hard drive backplanes supported in PowerEdge R440 are listed here:

Table 47. Supported backplane options for PowerEdge R440 systems

System Supported hard drives options

PowerEdge R440

3.5-inch (x4) SAS, SATA backplane

2.5-inch (x10) SAS, SATA or NVMe backplane

2.5-inch (x8) SAS, SATA or Nearline SAS drives

Figure 83. 4 x 3.5 backplane

1. release tab 2. SAS_A connector on the backplane

3. backplane power cable connector 4. power connector

Figure 84. 8 x 2.5-inch backplane

1. release tab 2. SATA_A cable connector

3. backplane signal cable connector 4. backplane

5. SATA_B cable connector 6. backplane power cable connector

Figure 85. 10 x 2.5 backplane

1. release tab 2. bridge PCIe cable connector

3. internal PCIe cable connector 4. NVMe cable connector

5. NVMe cable connector 6. backplane power cable connector

7. NVMe cable connector

112 Installing and removing system components

Figure 86. 10 x 2.5 backplane with expander

1. SAS_A connector 2. backplane signal cable connector

3. backplane power cable connector 4. SAS_B connector

5. SAS_C connector

Installing the hard drive backplane

Prerequisites

Follow the safety guidelines listed in Safety instructions.

NOTE: The procedure to install the backplane is similar for all backplane configurations.

Steps

1. Align the slots on the backplane with the hooks on the system.

2. Lower the hard drive backplane until the blue release tabs snap into place.

3. If your backplane has an expander board, then tighten the captive screws to secure the expander board to the system.

Figure 87. Installing the hard drive backplane

Next steps

1. Connect all the cables to the backplane.

Installing and removing system components 113

2. Install all the hard drives.

3. Install the backplane cover.

4. Install the air shroud.

5. Follow the procedure listed in After working inside your system

Removing the hard drive backplane

Prerequisites

CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the system before removing

the backplane.

CAUTION: Note the number of each hard drive and temporarily label them before you remove the hard drive so that you

can replace them in the same location.

NOTE: The procedure to remove the backplane is similar for all backplane configurations.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the backplane cover.

5. Remove all hard drives from the hard drive slot.

6. Disconnect all the cables from the backplane.

Steps

1. Press the blue release tabs and lift the backplane to disengage the backplane from the hooks on the system.

2. To remove a backplane with an expander board:

a) Loosen the captive screws that secure the expander board.

b) Press the release tabs and lift the backplane to disengage the slots on the backplane from the hooks on the system.

Figure 88. Removing the hard drive backplane

3. Lift the backplane out of the system.

Next steps

Install the hard drive backplane.

114 Installing and removing system components

Cable routing

Figure 89. Cable routing - 10 x 2.5 hard drive backplane with PERC

1. backplane 2. backplane expander

3. backplane power cable 4. backplane signal cable

5. backplane expander signal cable 6. cable routing clip

7. power interposer board 8. internal riser

9. system board 10. SAS cable (BP: SAS_B to internal riser)

11. SAS cable (BP: SAS_A to internal riser)

Installing and removing system components 115

Figure 90. Cable routing - 10 x 2.5 hard drive backplane with NVMe

1. backplane 2. backplane expander

3. backplane power cable 4. backplane power cable

5. backplane expander signal cable 6. cable routing clip

7. power interposer board 8. expansion card riser

9. system board 10. internal riser

11. SAS cable (BP: SAS_B to expansion card riser) 12. SAS cable (BP: SAS_A to expansion card riser)

13. NVMe cable connector (BP: PCIe to internal riser) 14. NVMe cable connector (BP: PCIe to MB)

116 Installing and removing system components

Figure 91. Cable routing - 8 x 2.5 hard drive backplane with PERC

1. hard drive backplane 2. backplane power cable

3. SAS cable (SAS_B connector to internal riser) 4. SAS cable (SAS_A connector to internal riser)

5. backplane signal cable 6. cable routing clip

7. power interposer board 8. internal riser

9. system board

Figure 92. Cable routing - 8 x 2.5 hard drive backplane with onboard SATA

1. hard drive backplane 2. backplane power cable

Installing and removing system components 117

3. SATA cable (BP: SATA_B to MB) 4. SATA cable (BP: SATA_A to MB)

5. backplane signal cable 6. cable routing clip

7. power interposer board 8. system board

Figure 93. Cable routing - 4 x 3.5 hard drive backplane with PERC

1. hard drive backplane 2. backplane signal cable

3. cable routing clip 4. SAS cable (BP: SAS_A to PERC)

5. backplane power cable 6. power supply unit

7. system board

118 Installing and removing system components

Figure 94. Cable routing - 4 x 3.5 hard drive backplane with SATA

1. hard drive backplane 2. backplane signal cable

3. cable routing clip 4. SATA cable (BP: SATA_A to MB)

5. backplane power cable 6. power supply unit

7. system board

System battery

The Dell EMC PowerEdge R440 system supports CR 2032 3.0-V lithium coin cell system battery.

Optional internal USB memory key

NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.

Replacing the optional internal USB memory key

Prerequisites

CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB

memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the USB port or USB memory key on the system board.

To locate the USB port, see the Jumpers and connectors.

2. If installed, remove the USB memory key from the USB port.

3. Insert the replacement USB memory key into the USB port.

Installing and removing system components 119

Next steps

1. Follow the procedure listed in After working inside your system.

2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.

Optical drive (optional)

Removing the optical drive

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If applicable, remove the front bezel.

4. Disconnect the power and data cables from the connectors on the optical drive.

NOTE: Ensure that you note the routing of the power and data cable on the side of the system and drive. Route

these cables properly when you replace them to prevent them from being pinched or crimped.

Steps

1. Press the release tab to release the optical drive.

2. Slide the optical drive out of the system until it is out of the optical drive slot.

3. If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as

the optical drive.

Figure 95. Removing optical drive

Next steps

Install an optical drive.

Installing the optical drive

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Align the optical drive with the optical drive slot on the front of the system.

2. Slide in the optical drive until the release tab snaps into place.

120 Installing and removing system components

Figure 96. Installing optical drive

3. Connect the power and data cables to the connector on the optical drive.

NOTE: Route the cable properly to prevent it from being pinched or crimped.

4. Replace the front Bezel.

Next steps

1. Follow the procedure listed in After working inside your system.

Power supply units

NOTE: For more information, see the Technical specifications section.

CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power

Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the

PSUs have the same power rating. Mixing PSUs will result in mismatch condition or failure to turn the system on.

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without

redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs

when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system

utilization is low in order to maximize efficiency.

NOTE: If two PSUs are used, they must be of the same maximum output power.

Removing a power supply unit blank

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward.

CAUTION: To ensure proper system cooling, the power supply unit blank must be installed in the second power supply

unit bay in a non-redundant configuration. Remove the power supply unit blank only if you are installing a second power

supply unit.

Installing and removing system components 121

Figure 97. Removing a power supply unit blank

Next steps

Install the second power supply unit blank.

Installing a power supply unit blank

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

NOTE: Install the power supply unit (PSU) blank only in the second PSU bay.

Steps

Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.

Figure 98. Installing a power supply unit blank

Next steps

Follow the procedure listed in After working inside your system.

Removing a power supply unit

Prerequisites

CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove

and replace only one PSU at a time in a system that is powered on.

1. Follow the safety guidelines listed in Safety instructions

2. Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the

strap on the PSU handle.

3. Unlatch and lift the optional cable management arm if it interferes with the PSU removal.

For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals.

122 Installing and removing system components

Steps

Press the release latch and slide the PSU out of the system by using the PSU handle.

Figure 99. Removing a power supply unit

Next steps

Install the PSU.

Installing a power supply unit

Prerequisites

1. Follow the safety guidelines listed in Safety instructions

2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output

power.

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

Steps

Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.

Installing and removing system components 123

Figure 100. Installing a power supply unit

Next steps

1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack

documentation at www.dell.com/poweredgemanuals.

2. Connect the power cable to the PSU, and plug the cable into a power outlet.

CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.

NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the

PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new

PSU is discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify

that the PSU is functioning properly.

Removing a non-redundant cabled AC power supply unit

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud

4. Disconnect the system from the electrical outlet.

5. Disconnect all the cables connected from the PSU to the system board.

6. If applicable, remove the expansion card riser.

Steps

1. Using a Phillips #2 screwdriver, remove the screw securing the PSU to the system.

2. Slide the PSU out of the PSU cage.

124 Installing and removing system components

Figure 101. Removing non-redundant cabled AC PSU

Next steps

1. Install a non-redundant cabled AC power supply.

Installing a non-redundant cabled AC power supply unit

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

Steps

1. Unpack the new power supply unit (PSU).

2. Slide the new PSU into the PSU cage until the PSU is fully seated.

3. Using a Phillips #2 screwdriver, replace the screw to secure the PSU to the system.

Figure 102. Installing a non-redundant cabled AC PSU

Next steps

1. Connect the PSU cables to the connectors on the system board.

2. If applicable, install the expansion card riser.

3. Install the air shroud.

4. Follow the procedure listed in After working inside your system.

Installing and removing system components 125

Power interposer board

Removing power interposer board

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud

4. Disconnect all the cables connected from the PIB to the system board.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board.

5. Remove the PSU.

Steps

1. Using a Phillips #2 screwdriver, remove the two screws securing the Power Interposer Board (PIB) to the system.

2. Lift the board and slide it out at an angle to disengage the guide pins on the board.

Figure 103. Removing power interposer board

3. Lift the board away for the system.

Next steps

1. Install the power interposer board.

Installing power interposer board

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Align the slots on the PIB with the guides on the system.

2. Using a Phillips #2 screwdriver, replace the two screws to secure the PIB to the system.

3. Route the cables and connect it to the system board.

126 Installing and removing system components

Figure 104. Installing power interposer board

Next steps

1. Install the PSU.

2. Install the air shroud.

3. Follow the procedure listed in After working inside your system.

Control panel

Removing the left control panel

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the internal PERC riser.

Steps

1. Disconnect the control panel cable from the system board connector.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route

the cables properly when you replace them to prevent the cables from being pinched or crimped.

2. Using a Phillips #1 screwdriver, remove the screws that secure the cable cover.

Figure 105. Removing the cable cover

3. Using a Phillips #1 screwdriver, remove the screws that connect the control panel to the system.

Installing and removing system components 127

Figure 106. Removing left control panel

4. Holding by the sides, remove the left control panel assembly away from the system.

Next steps

Install the left control panel.

Installing the left control panel

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Route the control panel cable through the side wall of the system.

2. Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the system.

3. Connect the control panel cable to the system board connector.

4. Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system.

Figure 107. Installing the cable cover

Next steps

1. Follow the safety guidelines listed in Safety instructions.

2. Install the air shroud.

3. Install the internal PERC riser.

128 Installing and removing system components

4. Follow the procedure listed in Before working inside your system.

Removing the right control panel

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the internal PERC riser.

Steps

1. Lift the cable latch and disconnect the control panel cable from the connector on the system board.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route

the cables properly when you replace them to prevent the cables from being pinched or crimped.

2. Using a Phillips #1 screwdriver, remove the screws that secure the cable cover to the system.

Figure 108. Removing the cable cover

3. Using a Phillips #1 screwdriver, remove the screw that secures the control panel to the system.

Figure 109. Removing right control panel

4. Holding the control panel by its sides, remove the control panel away from the system.

Installing and removing system components 129

Next steps

Install the right control panel.

Installing the right control panel

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Route the control panel cable through the side wall of the system.

2. Align the right control panel with the control panel slot on the system and place the assembly in the slot on the system.

3. Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place.

4. Using a Phillips #1 screwdriver, install the screws that secure the cable cover to the system.

Figure 110. Installing the cable cover

Next steps

1. Install the internal PERC riser.

2. Follow the procedure listed in After working inside your system.

System board

Removing the system board

Prerequisites

CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create

a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this

system board, you must supply the recovery key when you restart your system or program before you can access the

encrypted data on your hard drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is

installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in

module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the following:

a. Air shroud

b. All expansion cards and risers

c. Internal PERC riser

130 Installing and removing system components

d. IDSDM/vFlash module card

e. Internal USB key (if installed)

f. Processors and heat sink modules

g. Memory modules

h. LOM riser card

Steps

1. Disconnect all cables from the system board.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board.

CAUTION: Take care not to damage the system identification button while removing the system board from the

chassis.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

2. Using a Phillips #2 screwdriver, remove the screws that secure the system board to the chassis.

3. Hold the system board holder, slightly lift the system board, and then slide it toward the front of the chassis.

4. Using the system board holder, lift the system board out of the chassis.

Figure 111. Removing the system board

Next steps

Install the system board.

Installing the system board

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Unpack the new system board assembly.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.

2. Holding the system board holder, align the connector on the system board with the slots on the back of the chassis and place the

system board in place.

3. Using a Phillips #2 screwdriver, replace the screws that secure the system board to the chassis.

Installing and removing system components 131

Figure 112. Installing the system board

Next steps

1. Replace the following:

a. Install the Trusted Platform Module (TPM).

b. Internal PERC riser

c. Internal USB key (if applicable)

d. USB 3.0 module (if applicable)

e. IDSDM/vFlash module card

f. All expansion cards and risers

g. Processors and heat sink modules

h. Processors blanks (if applicable)

i. Memory modules

j. LOM riser card

k. Air shroud

2. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable

securing bracket.

3. Follow the procedure listed in Before working inside your system.

4. Ensure that you:

a. Use the Easy Restore feature to restore the Service Tag. For more information, see the Restoring the Service Tag by using the

Easy Restore feature section.

b. If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually. For more information, see the

Restoring the Service Tag by using the Easy Restore feature section.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section.

5. Import your new or existing iDRAC Enterprise license.

For more information, see Integrated Dell Remote Access Controller User's Guide, at www.dell.com/poweredgemanuals

Restoring the system using Easy Restore

The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after

replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the

service tag in the backup flash device, BIOS prompts the user to restore the backup information.

About this task

Below is a list of options available:

• Restore the service tag, license, and diagnostics information, press Y

132 Installing and removing system components

• Navigate to the Lifecycle Controller based restore options, press N.

• Restore data from a previously created Hardware Server Profile, press F10

NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.

•To restore the system configuration data, press Y

• To use the default configuration settings, press N

NOTE: After the restore process is complete, system reboots.

Manually update the Service Tag

After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.

About this task

If you know the system service tag, use the System Setup menu to enter the service tag.

Steps

1. Power on the system.

2. To enter the System Setup, press F2.

3. Click Service Tag Settings.

4. Enter the service tag.

NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct

service tag. Once the service tag is entered, it cannot be updated or changed.

5. Click OK.

Entering the system Service Tag by using System Setup

If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.

Steps

1. Turn on the system.

2. Press F2 to enter System Setup.

3. Click Service Tag Settings.

4. Enter the Service Tag.

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct

Service Tag. After the Service Tag is entered, it cannot be updated or changed.

5. Click OK.

6. Import your new or existing iDRAC Enterprise license.

For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals .

Trusted Platform Module

Upgrading the Trusted Platform Module

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

NOTE:

• Ensure that your operating system supports the version of the TPM module being installed.

• Ensure that you download and install the latest BIOS firmware on your system.

• Ensure that the BIOS is configured to enable UEFI boot mode.

Installing and removing system components 133

About this task

CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create

a recovery key during program or System Setup. Work with the customer to create and safely store this recovery key.

When replacing this system board, you must supply the recovery key when you restart your system or program before

you can access the encrypted data on your hard drives.

CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be

reinstalled or installed on another system board.

Removing the TPM

Steps

1. Locate the TPM connector on the system board.

2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.

3. Slide the TPM module out from its connector.

4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.

5. Pull the plastic rivet out of its slot on the system board.

Installing the TPM

Steps

1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.

2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.

3. Press the plastic rivet until the rivet snaps into place.

Figure 113. Installing the TPM

Next steps

1. Install the system board.

2. Follow the procedure listed in After working inside your system.

Initializing TPM for BitLocker users

Steps

Initialize the TPM.

For more information, see .

The TPM Status changes to Enabled, Activated.

134 Installing and removing system components

Initializing the TPM 1.2 for TXT users

Steps

1. While booting your system, press F2 to enter System Setup.

2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

3. From the TPM Security option, select On with Pre-boot Measurements.

4. From the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

7. Enter System Setup again.

8. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

9. From the Intel TXT option, select On.

Installing and removing system components 135

System diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of

running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix

the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Topics:

•Dell Embedded System Diagnostics

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)

diagnostics.

The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

Running the Embedded System Diagnostics from Boot

Manager

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Steps

1. When the system is booting, press F11.

2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.

3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts

executing the tests on all the detected devices.

Results

Running the Embedded System Diagnostics from the Dell

Lifecycle Controller

Steps

1. As the system boots, press F10.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts

executing the tests on all the detected devices.

136 System diagnostics

System diagnostic controls

Menu Description

Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are run.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event

description is recorded.

System diagnostics 137

Jumpers and connectors

This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and

describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords. You

must know the connectors on the system board to install components and cables correctly.

Topics:

•System board jumpers and connectors

•System board jumper settings

•Disabling forgotten password

System board jumpers and connectors

Figure 114. System board jumpers and connectors

138 Jumpers and connectors

Table 48. System board jumpers and connectors

Item Connector Description

1. FAN6 Cooling fan 6 connector

2. CPU1 Processor socket 1

3. CPU1_PWR_CONN(P2) CPU1 power connector

4. J_INTRU Intrusion switch connector

5. J_BP_SIG1 Backplane signal connector 1

6. LFT_CP_CONN Left control panel connector

7. J_SATA_B1 Internal SATA B connector

8. RGT_CP_CONN Right panel connector

9. SYS_PWR_CONN(P1) System power connector

10. J_PIB_SIG1 Power interposer board signal connector 1

11. J_PIB_SIG2 Power interposer board signal connector 2

12. J_ACE Internal Dual SD Module

13. J_CP_USB2 Front USB connector

14. J_SATA_A1 Internal SATA A connector

15. J_SATA_C1 Internal SATA C connector

16. PCIE_G3_X8(CPU1) Internal PERC controller connector

17. J_REAR_BP_PWR1 Rear backplane power connector

18. J_FRONT_VIDEO VGA connector

19. INT_USB_3.0 USB connector

20. NVRAM_CLR Clear NVRAM

21. PWRD_EN Reset BIOS password

22. SLOT5 PCIe slot 5

23. SLOT4 PCIe slot 4

24. SLOT3 PCIe slot 3

25. J_TPM_MODULE TPM module connector

26. J_BP_SIG0 Backplane signal connector

27. J_MEZZ_A1 LOM riser card connector

28. BATTERY Battery connector

29. PCIE_G3_X16(CPU1) Riser 1 connector

30. A6, A5, A10, A4, A9, A7, A1, A8, A2, A3 Memory module sockets

31. B3, B2, B1, B4, B5, B6 Memory module sockets

32. CPU2 Processor socket 2

33. PCIE_A0 NVMe connector

34. CPU2_PWR_CONN(P3) CPU2 power connector

System board jumper settings

For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section.

Jumpers and connectors 139

Disabling forgotten password

The software security features of the system include a system password and a setup password. The password jumper enables or disables

password features and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

the safety instructions that are shipped with your product.

Steps

1. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.

4. Install the system cover.

The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign

a new system and/or setup password, you must move the jumper back to pins 2 and 4.

NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the

new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.

6. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

7. Remove the system cover.

8. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.

9. Install the system cover.

10. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.

11. Assign a new system and/or setup password.

140 Jumpers and connectors

Getting help

Topics:

•Contacting Dell EMC

•Documentation feedback

•Accessing system information by using QRL

•Receiving automated support with SupportAssist

•Recycling or End-of-Life service information

Contacting Dell EMC

Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you

can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and

product, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer service

issues:

Steps

1. Go to www.dell.com/support/home.

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a) Enter your system Service Tag in the Enter your Service Tag field.

b) Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a) Select your product category.

b) Select your product segment.

c) Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell EMC Global Technical Support:

a) Click Global Technical Support.

b) The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team.

Documentation feedback

You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send

your feedback.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R440, to access the information about

the Dell EMC PowerEdge R440.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

The QRL includes the following information about your system:

• How-to videos

• Reference materials, including the Installtion and Service Manual, LCD diagnostics, and mechanical overview

• Your system service tag to quickly access your specific hardware configuration and warranty information

Getting help 141

• A direct link to Dell to contact technical assistance and sales teams

Steps

1. Go to www.dell.com/qrl and navigate to your specific product or

2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource

Locator section.

Quick Resource Locator for Dell EMC PowerEdge R440

system

Figure 115. Quick Resource Locator for Dell EMC PowerEdge R440 system

Receiving automated support with SupportAssist

Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and

networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits:

•Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues, both

proactively and predictively.

•Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC Technical

Support.

•Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it

securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.

•Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information about

SupportAssist, go to www.dell.com/supportassist.

Recycling or End-of-Life service information

Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit

www.dell.com/recyclingworldwide and select the relevant country.

142 Getting help

Table of Contents

DELL R440 User Manual

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