Table of Contents
- Dell EMC PowerEdge R7515 Installation and Service Manual
- Contents
- About this document
- System overview
- Initial system setup and configuration
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Optional front bezel
- System cover
- Drive backplane cover
- Air shroud
- Cooling fan
- Intrusion switch module
- Drives
- Cable routing
- Drive backplane
- Rear drive cage
- System memory
- Processor and heat sink
- Expansion cards and expansion card risers
- Expansion card installation guidelines
- Removing the expansion card riser
- Installing the expansion card riser
- Removing an expansion card
- Installing an expansion card
- Removing an expansion card from the expansion card riser
- Installing an expansion card into the expansion card riser
- Removing an accelerator card
- Installing an accelerator card
- M.2 SSD module on BOSS-S1 adapter card
- Optional IDSDM module
- Micro SD card
- LOM riser card
- Storage controller card
- System battery
- Optional internal USB memory key
- Optional optical drive
- Power supply unit
- Power interposer board
- System board
- Trusted Platform Module
- Control panel
- Jumpers and connectors
- System diagnostics and indicator codes
- Getting help
- Documentation resources
DELL R7515 User Manual
Displayed below is the user manual for R7515 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell EMC PowerEdge R7515
Installation and Service Manual
Regulatory Model: E46S
Regulatory Type: E46S003
Dec. 2021
Rev. A11
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019- 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Chapter 1: About this document.................................................................................................... 7
Chapter 2: System overview..........................................................................................................8
Front view of the system...................................................................................................................................................8
Left control panel view................................................................................................................................................11
Right control panel.......................................................................................................................................................12
Rear view of the system.................................................................................................................................................. 13
Inside the system............................................................................................................................................................... 16
Locating the Express Service Code and Service Tag............................................................................................... 17
System Information label..................................................................................................................................................18
Rail sizing and rack compatibility matrix.......................................................................................................................21
Chapter 3: Initial system setup and configuration........................................................................22
Setting up the system...................................................................................................................................................... 22
iDRAC configuration......................................................................................................................................................... 22
Options to set up iDRAC IP address....................................................................................................................... 22
Options to log in to iDRAC........................................................................................................................................ 23
Resources to install operating system......................................................................................................................... 24
Options to download firmware ................................................................................................................................24
Options to download and install OS drivers .........................................................................................................24
Downloading drivers and firmware..........................................................................................................................25
Chapter 4: Installing and removing system components.............................................................. 26
Safety instructions............................................................................................................................................................26
Before working inside your system............................................................................................................................... 27
After working inside your system.................................................................................................................................. 27
Recommended tools......................................................................................................................................................... 27
Optional front bezel.......................................................................................................................................................... 28
Removing the front bezel..........................................................................................................................................28
Installing the front bezel............................................................................................................................................ 28
System cover..................................................................................................................................................................... 29
Removing the system cover..................................................................................................................................... 29
Installing the system cover....................................................................................................................................... 30
Drive backplane cover.......................................................................................................................................................31
Removing the drive backplane cover...................................................................................................................... 31
Installing the drive backplane cover........................................................................................................................32
Air shroud............................................................................................................................................................................ 34
Removing the air shroud............................................................................................................................................34
Installing the air shroud..............................................................................................................................................35
Cooling fan.......................................................................................................................................................................... 37
Removing a cooling fan.............................................................................................................................................. 37
Installing a cooling fan................................................................................................................................................ 38
Intrusion switch module...................................................................................................................................................40
Removing the intrusion switch.................................................................................................................................40
Contents
Contents 3
Installing the intrusion switch...................................................................................................................................40
Drives.................................................................................................................................................................................... 41
Removing a drive blank...............................................................................................................................................41
Installing the drive blank............................................................................................................................................ 42
Removing the drive carrier........................................................................................................................................42
Installing the drive carrier..........................................................................................................................................43
Removing the drive from the drive carrier............................................................................................................ 44
Installing the drive into the drive carrier................................................................................................................45
Cable routing...................................................................................................................................................................... 46
Drive backplane..................................................................................................................................................................49
Drive backplane............................................................................................................................................................49
Removing the drive backplane..................................................................................................................................51
Installing the drive backplane................................................................................................................................... 52
Removing the rear drive backplane........................................................................................................................ 53
Installing the rear drive backplane...........................................................................................................................53
Rear drive cage..................................................................................................................................................................54
Removing the rear drive cage.................................................................................................................................. 54
Installing the rear drive cage.................................................................................................................................... 55
System memory.................................................................................................................................................................56
System memory guidelines........................................................................................................................................56
General memory module installation guidelines....................................................................................................57
Removing a memory module.....................................................................................................................................60
Installing a memory module........................................................................................................................................61
Processor and heat sink.................................................................................................................................................. 62
Removing the heat sink............................................................................................................................................. 62
Removing the processor............................................................................................................................................63
Installing the processor..............................................................................................................................................65
Installing the heat sink................................................................................................................................................67
Expansion cards and expansion card risers................................................................................................................ 69
Expansion card installation guidelines.................................................................................................................... 69
Removing the expansion card riser......................................................................................................................... 73
Installing the expansion card riser........................................................................................................................... 75
Removing an expansion card.................................................................................................................................... 77
Installing an expansion card...................................................................................................................................... 79
Removing an expansion card from the expansion card riser............................................................................. 81
Installing an expansion card into the expansion card riser................................................................................ 84
Removing an accelerator card..................................................................................................................................87
Installing an accelerator card....................................................................................................................................89
M.2 SSD module on BOSS-S1 adapter card................................................................................................................ 91
Removing the M.2 SSD module................................................................................................................................91
Installing the M.2 SSD module................................................................................................................................. 92
Optional IDSDM module...................................................................................................................................................93
Removing the IDSDM card........................................................................................................................................93
Installing IDSDM card................................................................................................................................................. 94
Micro SD card.................................................................................................................................................................... 95
Removing the MicroSD card.....................................................................................................................................95
Installing the MicroSD card.......................................................................................................................................96
LOM riser card................................................................................................................................................................... 97
Removing the LOM riser card.................................................................................................................................. 97
Installing the LOM riser card.................................................................................................................................... 99
4Contents
Storage controller card................................................................................................................................................... 101
Removing the mini PERC card air shroud.............................................................................................................101
Installing the mini PERC card air shroud.............................................................................................................. 102
Removing the internal mini PERC card................................................................................................................ 103
Installing the Internal mini PERC card.................................................................................................................. 104
System battery ............................................................................................................................................................... 105
Replacing the system battery.................................................................................................................................105
Optional internal USB memory key..............................................................................................................................107
Replacing the optional internal USB memory key.............................................................................................. 107
Optional optical drive......................................................................................................................................................108
Removing the optical drive......................................................................................................................................108
Installing the optional optical drive.........................................................................................................................110
Power supply unit..............................................................................................................................................................111
Hot spare feature........................................................................................................................................................ 111
Removing a power supply unit blank......................................................................................................................112
Removing a power supply unit.................................................................................................................................112
Installing a power supply unit...................................................................................................................................113
Installing a power supply unit blank........................................................................................................................114
Power interposer board.................................................................................................................................................. 115
Removing the power interposer board..................................................................................................................115
Installing the power interposer board.................................................................................................................... 116
System board.....................................................................................................................................................................117
Removing the system board.................................................................................................................................... 117
Installing the system board...................................................................................................................................... 118
Restoring the system using Easy Restore........................................................................................................... 120
Manually update the Service Tag.......................................................................................................................... 120
Trusted Platform Module................................................................................................................................................121
Upgrading the Trusted Platform Module.............................................................................................................. 121
Initializing TPM for users......................................................................................................................................... 122
Initializing the TPM 1.2 for users............................................................................................................................122
Initializing the TPM 2.0 for users........................................................................................................................... 122
Control panel.....................................................................................................................................................................122
Removing the left control panel............................................................................................................................. 122
Installing the left control panel............................................................................................................................... 123
Removing the right control panel...........................................................................................................................124
Installing the right control panel.............................................................................................................................125
Chapter 5: Jumpers and connectors........................................................................................... 127
System board connectors..............................................................................................................................................128
System board jumper settings......................................................................................................................................129
Disabling a forgotten password....................................................................................................................................129
Chapter 6: System diagnostics and indicator codes................................................................... 130
Status LED indicators..................................................................................................................................................... 130
System health and system ID indicator codes...........................................................................................................131
iDRAC Quick Sync 2 indicator codes.......................................................................................................................... 132
iDRAC Direct LED indicator codes.............................................................................................................................. 132
LCD panel.......................................................................................................................................................................... 133
Viewing Home screen............................................................................................................................................... 133
Contents 5
Setup menu................................................................................................................................................................. 134
View menu................................................................................................................................................................... 134
NIC indicator codes.........................................................................................................................................................135
Power supply unit indicator codes...............................................................................................................................135
Drive indicator codes...................................................................................................................................................... 136
Using system diagnostics...............................................................................................................................................137
Dell Embedded System Diagnostics...................................................................................................................... 137
Chapter 7: Getting help..............................................................................................................139
Recycling or End-of-Life service information...........................................................................................................139
Contacting Dell.................................................................................................................................................................139
Accessing system information by using QRL............................................................................................................139
Quick Resource Locator for PowerEdge R7515 system.................................................................................. 140
Receiving automated support with SupportAssist ................................................................................................. 140
Chapter 8: Documentation resources..........................................................................................141
6 Contents
About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
About this document 7
System overview
The PowerEdge R7515 is a 2U rack server that supports:
●One AMD EPYC 7002 series processor
●One AMD EPYC 7003 series processor
●16 DIMM slots
●Two redundant power supply units
●Up to 8 x 3.5-inch, 12 x 3.5-inch, 12 x 3.5-inch + 2 x 3.5-inch (rear), or 24 x 2.5-inch SAS/SATA or NVMe drives (up to 12 x
2.5-inch SAS/SATA + 12 x 2.5-inch SAS/SATA/ NVMe drives), 8 x 2.5-inch (SAS/SATA/ NVMe ) + 16 NVMe drives or 24 x
2.5-inch NVMe drive.
NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe
SSD User's Guide at https://www.dell.com/support> Browse all Products > Data Center Infrastructure > Storage
Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Documentation > Manuals and
Documents.
NOTE: All instances of SAS and SATA drives are seen as drives in this document, unless specified otherwise.
WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
For more information, see the Dell EMC PowerEdge R7515 Technical Specifications on the product documentation page.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•Locating the Express Service Code and Service Tag
•System Information label
•Rail sizing and rack compatibility matrix
Front view of the system
Figure 1. Front view of the 8 x 3.5-inch drive system
2
8 System overview
Table 1. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals
2 Drive (8) N/A Enables you to install drives that are supported on your system.
3 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED.
5 Information tag The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.
Figure 2. Front view of the 12 x 3.5-inch drive system
Table 2. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
System overview 9
Table 2. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals
2 Drive (12) N/A Enables you to install drives that are supported on your system.
3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED.
4 Information tag The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.
Figure 3. Front view of the 24 x 2.5-inch drive system
Table 3. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
10 System overview
Table 3. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals
2 Drive (24) N/A Enables you to install drives that are supported on your system.
3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED.
4 Information tag The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.
For more information, see the Dell EMC PowerEdge R7515 Technical Specifications on the product documentation page.
Left control panel view
Figure 4. Left control panel without optional iDRAC Quick Sync 2.0 indicator
Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator
System overview 11
Table 4. Left control panel
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators N/A Indicates the status of the system. For more information, see the Status LED
indicators section.
2System health and system ID
indicator
Indicates the system health. For more information, see the System health
and system ID indicator codes section.
3iDRAC Quick Sync 2 wireless
indicator (optional)
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The Quick
Sync 2 feature allows management of the system using mobile devices.
This feature aggregates hardware/firmware inventory and various system
level diagnostic/error information that can be used in troubleshooting the
system. You can access system inventory, Dell Lifecycle Controller logs or
system logs, system health status, and also configure iDRAC, BIOS, and
networking parameters. You can also launch the virtual Keyboard, Video, and
Mouse (KVM) viewer and virtual Kernel-based Virtual Machine (KVM), on
a supported mobile device. For more information, see the Integrated Dell
Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.
Right control panel
Figure 6. Right control panel view
Table 5. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-
compliant operating system.
2USB 2.0-compliant port The USB port is a 4-pin connector and 2.0-compliant. This port enables you
to connect USB devices to the system.
3iDRAC Direct port (Micro-
AB USB)
The iDRAC direct Micro USB port enables you to access the iDRAC
Direct Micro USB features. For more information, see the Integrated Dell
Remote Access Controller User's Guide available at https://www.dell.com/
idracmanuals
NOTE: You can configure iDRAC Direct by using a USB to micro USB
(type AB) cable, which you can connect to your laptop or tablet. Cable
length should not exceed 3 feet (0.91 meters). Performance could be
affected by cable quality.
12 System overview
Table 5. Right control panel (continued)
Item Indicator or button Icon Description
4 iDRAC Direct LED indicator N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct
port is actively connected to a device.
5VGA port Enables you to connect a display device to the system. For more information,
see the Dell EMC PowerEdge R7515 Technical Specifications.
NOTE: For the system to power on successfully, ensure the right control panel is connected well to the system.
NOTE: For more information about the ports, see the Dell EMC PowerEdge R7515 Technical Specifications.
Rear view of the system
Figure 7. Rear view of the system with two rear drives
Table 6. Rear view of the system with two rear drives
Item Ports, panels, or slots Icon Description
1 Serial port Enables you to connect a serial device to the system.
2 Drive N/A Enables you to install drives that are supported on your system.
3 PCIe expansion card riser
1A (slot 2)
N/A The expansion card riser enables you to connect PCI Express
expansion cards.
4 PCIe expansion card riser
2 (slot 3)
N/A The expansion card riser enables you to connect PCI Express
expansion cards.
5Power supply unit (PSU) N/A For information about the PSU configurations, see the Dell
EMC PowerEdge R7515 Technical Specifications on the product
documentation page.
6Power supply unit (PSU) N/A For information about the PSU configurations, see the Dell
EMC PowerEdge R7515 Technical Specifications on the product
documentation page.
7LOM Riser Ethernet port
(2) (Optional) (slot 1)
The NIC ports that are integrated on the LAN on Motherboard
(LOM) riser provide network connectivity.
8 Ethernet ports (2) The Ethernet ports that are integrated on the system board
provide network connectivity. These NIC ports can also be shared
with iDRAC when iDRAC network settings is set to shared mode.
9 USB 3.0 port (2) These USB ports support USB 3.0.
System overview 13
Table 6. Rear view of the system with two rear drives (continued)
Item Ports, panels, or slots Icon Description
10 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see
the iDRAC User’s Guide at www.dell.com/poweredgemanuals.
11 VGA port Enables you to connect a display device to the system.
12 System status indicator
cable port (CMA)
N/A Enables you to connect the status indicator cable and view system
status when the CMA is installed.
13 System identification
button
Press the system ID button:
●To locate a particular system within a rack.
●To turn the system ID on or off.
To reset iDRAC, press and hold the button for 16 seconds.
NOTE:
●To reset iDRAC using system ID, ensure that the system ID
button is enabled in the iDRAC setup.
●If the system stops responding during POST, press and hold
the system ID button (for more than five seconds) to enter
the BIOS progress mode.
Figure 8. Rear view of the system with no rear drives
Table 7. Rear view of the system with no rear drives
Item Ports, panels, or slots Icon Description
1 Serial port Enables you to connect a serial device to the system.
2 PCIe expansion card riser
1B (slot 2)
N/A The expansion card slot enables you to connect PCI Express
expansion cards. F
3 PCIe expansion card riser
1B (slot 3)
N/A The expansion card slot enables you to connect PCI Express
expansion cards.
4 PCIe slot 4 N/A The expansion card riser enables you to connect PCI Express
expansion cards.
5 PCIe slot 5 N/A The expansion card riser enables you to connect PCI Express
expansion cards.
6 Power supply unit (PSU) N/A For information about the PSU configurations, see the Dell
EMC PowerEdge R7515 Technical Specifications on the product
documentation page.
14 System overview
Table 7. Rear view of the system with no rear drives (continued)
Item Ports, panels, or slots Icon Description
7Power supply unit (PSU) N/A For information about the PSU configurations, see the Dell
EMC PowerEdge R7515 Technical Specifications on the product
documentation page.
8LOM Riser Ethernet port
(2) (Optional) (slot 1)
The NIC ports that are integrated on the LAN on Motherboard
(LOM) riser provide network connectivity.
9 Ethernet ports (2) The Ethernet ports that are integrated on the system board
provide network connectivity. These NIC ports can also be shared
with iDRAC when iDRAC network settings is set to shared mode.
10 USB 3.0 port (2) These USB ports support USB 3.0.
11 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see
the iDRAC User’s Guide at www.dell.com/poweredgemanuals.
12 VGA port Enables you to connect a display device to the system.
13 System status indicator
cable port (CMA)
N/A Enables you to connect the status indicator cable and view system
status when the CMA is installed.
14 System identification
button
Press the system ID button:
●To locate a particular system within a rack.
●To turn the system ID on or off.
To reset iDRAC, press and hold the button for 16 seconds.
NOTE:
●To reset iDRAC using system ID, ensure that the system ID
button is enabled in the iDRAC setup.
●If the system stops responding during POST, press and hold
the system ID button (for more than five seconds) to enter
the BIOS progress mode.
For more information, see the Dell EMC PowerEdge R7515 Technical Specifications on the product documentation page.
System overview 15
Inside the system
Figure 9. Inside the system
1. Information tag 2. Drive backplane cover
3. Fan (6) 4. Memory module sockets
5. Heat sink 6. Internal PERC mini card and air shroud
7. LOM riser card 8. Air shroud
9. Riser 1B 10. Intrusion switch
11. System board
16 System overview
Figure 10. Inside the system with rear drive configuration
1. Information tag
2. Drive backplane cover
3. Fan (6)
4. Memory module sockets
5. Heat sink
6. Internal PERC mini card and air shroud
7. Riser 1A (Low profile right riser)
8. Riser 2 (Low profile left riser)
9. Air shroud
10. Rear drive cage
11. Intrusion switch
12. System board
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as Service Tag, Express
Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync
2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and
troubleshoot the PowerEdge servers.
System overview 17
Figure 11. Locating the Express Service Code and Service tag
1. Information tag (front view)
2. Information tag (back view)
3. OpenManage Mobile (OMM) label
4. iDRAC MAC address and iDRAC secure password label
5. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls
to the appropriate personnel.
Alternatively, the Service Tag information is located on a label on left wall of the chassis.
System Information label
NOTE: The system information label is located on back side of the system cover.
18 System overview
Figure 12. Service information
System overview 19
Figure 13. Memory Information and icon legend
Figure 14. CPU and heat sink and LP right riser
20 System overview
Figure 15. Riser
Figure 16. System tasks
Rail sizing and rack compatibility matrix
For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems
Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-
Docs_Documents/en/rail-rack-matrix.pdf.
The document provides the information that is listed below:
●Specific details about rail types and their functionalities
●Rail adjustability ranges for various rack mounting flange types
●Rail depth with and without cable management accessories
●Rack types that are supported for various rack mounting flange types
System overview 21
Initial system setup and configuration
This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps
that you must complete to set up the system and the reference guides for detailed information.
Topics:
•Setting up the system
•iDRAC configuration
•Resources to install operating system
Setting up the system
Perform the following steps to set up the system:
Steps
1. Unpack the system.
2. Install the system into the rack. For more information, see the rail installation and cable management accessory guides
relevant to your rail and cable management solution at www.dell.com/poweredgemanuals.
3. Connect the peripherals to the system and the system to the electrical outlet.
4. Power on the system by pressing the power button.
For more information about setting up the system, see the Getting Started Guide that is shipped with your system.
For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge R7515 BIOS and
UEFI Reference Guide on the product documentation page.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator
and improve the overall availability of Dell EMC servers. iDRAC alerts you to system issues, helps you to perform remote
management, and reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure. The network settings option is set to DHCP, by default.
NOTE: For static IP configuration, you must request for the setting at the time of purchase.
You can set up the iDRAC IP address using one of the following interfaces. For information about how to set up iDRAC IP
address, see the documentation links provided in the table.
Table 8. Interfaces to set up iDRAC IP address
Interface Documentation links
iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
3
22 Initial system setup and configuration
Table 8. Interfaces to set up iDRAC IP address (continued)
Interface Documentation links
see KB article https://www.dell.com/support/article/
sln308699.
OpenManage Deployment Toolkit Dell EMC OpenManage Deployment Toolkit User's Guide
available at https://www.dell.com/openmanagemanuals >
Open Manage Deployment Toolkit.
Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/
idracmanuals or for system specific Lifecycle Controller
User’s Guide, go to https://www.dell.com/poweredgemanuals
> Product Support page of your system > Manuals &
documents.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
see KB article https://www.dell.com/support/article/
sln308699.
Server LCD panel LCD panel section.
iDRAC Direct and Quick Sync 2 (optional) Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
see KB article https://www.dell.com/support/article/
sln308699.
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use iDRAC
Direct port by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for a
system that has the shared LOM mode enabled.
Options to log in to iDRAC
To log in to the iDRAC Web User Interface, open a browser and enter the IP address.
You can log in to iDRAC as:
●iDRAC user
●Microsoft Active Directory user
●Lightweight Directory Access Protocol (LDAP) user
In the log in screen displayed, if you have opted for secure default access to iDRAC, enter the iDRAC secure default password
available on back side of the Information Tag. If you have not opted for secure default access to iDRAC, enter the default user
name and password – root and calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at www.dell.com/idracmanuals.
NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article
https://www.dell.com/support/article/sln308699.
You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle
Controller RACADM CLI Guide available at www.dell.com/idracmanuals.
You can also access iDRAC using automation tool - Redfish API. For more information, see the iDRAC9 with Lifecycle Controller
Redfish API Guide available at https://www.dell.com/idracmanuals.
Initial system setup and configuration 23
Resources to install operating system
If the system is shipped without an operating system, you can install a supported operating system by using one of the
resources provided in the table. For information about how to install the operating system, see the documentation links provided
in the table.
Table 9. Resources to install the operating system
Resource Documentation links
iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for
system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/
poweredgemanuals > Product Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/idracmanuals or for system specific
Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents. Dell recommends using Lifecycle Controller
to install the OS, since all required drivers are installed to the system.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
OpenManage
Deployment Toolkit
www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell certified VMware
ESXi
www.dell.com/virtualizationsolutions
NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system
see, Supported Operating Systems for Dell EMC PowerEdge systems.
Options to download firmware
You can download firmware from the Dell support site. For information, see the Downloading drivers and firmware section.
You can also choose any one of the following options to download the firmware. For information about how to download the
firmware, see the documentation links provided in the table.
Table 10. Options to download firmware
Option Documentation link
Using Dell Remote Access Controller Lifecycle Controller
(iDRAC with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Options to download and install OS drivers
You can choose any one of the following options to download and install OS drivers. For information about how to download or
install OS drivers, see the documentation links provided in the table.
24 Initial system setup and configuration
Table 11. Options to download and install OS drivers
Option Documentation
Dell EMC support site Downloading drivers and firmware section.
iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
https://www.dell.com/support/article/sln308699.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on the system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/drivers.
2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press
Enter.
NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse
all products, and navigate to your product.
3. On the displayed product page, click Drivers & Downloads.
On the Drivers & Downloads page, all drivers that are applicable to the system are displayed.
4. Download the drivers to a USB drive, CD, DVD or local machine.
Initial system setup and configuration 25
Installing and removing system components
Topics:
•Safety instructions
•Before working inside your system
•After working inside your system
•Recommended tools
•Optional front bezel
•System cover
•Drive backplane cover
•Air shroud
•Cooling fan
•Intrusion switch module
•Drives
•Cable routing
•Drive backplane
•Rear drive cage
•System memory
•Processor and heat sink
•Expansion cards and expansion card risers
•M.2 SSD module on BOSS-S1 adapter card
•Optional IDSDM module
•Micro SD card
•LOM riser card
•Storage controller card
•System battery
•Optional internal USB memory key
•Optional optical drive
•Power supply unit
•Power interposer board
•System board
•Trusted Platform Module
•Control panel
Safety instructions
NOTE: To avoid injury, do not lift the system on your own. Get others to assist you.
WARNING: Opening or removing the system cover while the system is turned on may expose you to a risk of
electric shock..
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: To ensure proper operation and cooling, all system bays and fans must be always populated with a
component or a blank.
4
26 Installing and removing system components
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same
firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the
Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system;
the new card automatically updates to the same firmware and configuration of the faulty one. For more information about
the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
NOTE: For detailed information on cabling the PERC 11 cards, see the system-specific owner's manual at Installation and
Service Manual available at https://www.dell.com/poweredgemanuals
Before working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions.
Steps
1. Power off the system and all attached peripherals.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals.
3. If applicable, remove the system from the rack.
For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals.
4. Remove the system cover.
After working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions.
Steps
1. Replace the system cover.
2. If applicable, install the system into the rack.
For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals.
3. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
Recommended tools
You need the following tools to perform the removal and installation procedures:
●Key to the bezel lock. The key is required only if your system includes a bezel.
●Phillips #1 screwdriver
●Phillips #2 screwdriver
●Torx #T20 screwdriver
●5mm hex nut screwdriver
●Plastic scribe
●1/4 inch flat blade screwdriver
●Wrist grounding strap connected to the ground
●ESD mat
You need the following tools to assemble the cables for a DC power supply unit:
●AMP 90871-1 hand-crimping tool or equivalent
Installing and removing system components 27
●Tyco Electronics 58433-3 or equivalent
●Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Optional front bezel
NOTE: LCD panel is optional on the front bezel. If the front bezel has an LCD panel, see LCD panel section.
Removing the front bezel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
NOTE: The bezel key is part of the bezel package.
Steps
1. Unlock the bezel .
2. Press the release button, and remove the left end of the bezel.
3. Slide the tabs on the right end of the bezel out of the slots on the chassis and remove the bezel.
Figure 17. Removing the front bezel
Installing the front bezel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
NOTE: The bezel key is part of the bezel package.
28 Installing and removing system components
Steps
1. Align and insert the tabs on the bezel into the slots on the chassis.
2. Press the bezel until the release button clicks in place.
3. Lock the bezel.
Figure 18. Installing the front bezel
System cover
Removing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Power off the system, including any attached peripherals.
4. Disconnect the system from the electrical outlet and peripherals.
Steps
1. Use a 1/4 inch flat head or a Phillips #2 screwdriver to turn the lock counterclockwise to the unlock position.
2. Open the release latch until the system cover slides back.
3. Lift the cover from the system.
Installing and removing system components 29
Figure 19. Removing the system cover
Next steps
1. Replace the system cover.
Installing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the
system.
Steps
1. Align the tabs on the system cover with the guide slots on the chassis.
2. Close the system cover release latch.
3. Using a 1/4 inch flat head or Phillips #2 screwdriver, turn the lock clockwise to the lock position.
30 Installing and removing system components
Figure 20. Installing the system cover
Next steps
Follow the procedure listed in After working inside your system.
Drive backplane cover
Removing the drive backplane cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
NOTE: Route the cables properly to prevent the cables from being pinched or crimped.
Steps
1. Press and push the blue touch points to disengage the drive backplane cover.
2. Remove the cover from the chassis.
Installing and removing system components 31
Figure 21. Removing the drive backplane cover
Next steps
1. Install the drive backplane.
Installing the drive backplane cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
Steps
1. Align the tabs on the drive backplane cover with the guide slots on the system.
2. Slide the cover until it is securely seated.
32 Installing and removing system components
Air shroud
Removing the air shroud
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly,
resulting in shutdown of the system and loss of data.
Steps
Hold the air shroud at both the ends, and lift it from the system.
Figure 23. Removing the air shroud
34 Installing and removing system components
Figure 24. Removing the air shroud for system with rear drives
Next steps
1. Replace the air shroud.
Installing the air shroud
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
Steps
1. Align the tabs on the air shroud with the slots on the chassis.
NOTE: Route the cables properly to prevent the cables from being pinched or crimped.
2. Lower the air shroud into the system until it is firmly seated.
Installing and removing system components 35
Cooling fan
Removing a cooling fan
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
Steps
1. Disconnect the cooling fan cable from the system board connector.
2. Remove the cable from the cable retention tabs.
NOTE: Observe the routing of the cable as you remove it from the system.
3. Press the release tab, and lift the cooling fan from the cooling fan cage.
NOTE: The numbers on the image does not depict the exact steps. The numbers are just for representation of
sequence.
Figure 27. Removing a fan
NOTE: Ensure to disconnect the cooling fan 1 cable from the connector on the power interposer board.
Installing and removing system components 37
Figure 28. Disconnecting fan 1 cable from PIB
Next steps
1. Replace the cooling fan.
Installing a cooling fan
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
Steps
1. Lower the cooling fan into the cooling fan cage, until the blue release tab clicks into place.
2. Route the cable through the cable retention tabs.
NOTE: The numbers on the image does not depict the exact steps. The numbers are just for representation of
sequence.
NOTE: Route the cable properly to prevent the cable from being pinched or crimped.
38 Installing and removing system components
Figure 29. Installing a fan
3. Connect the cooling fan cable (2, 3, 4, 5, and 6) to the connector on system board.
NOTE: Ensure to connect the cooling fan 1 cable from the connector on the power interposer board.
Figure 30. Connecting fan 1 cable to PIB
Installing and removing system components 39
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
Intrusion switch module
Removing the intrusion switch
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Keep the plastic scribe ready.
Steps
1. Disconnect and remove the intrusion switch cable connector from connector on the system board.
NOTE: Observe the routing of the cable as you remove it from the system.
2. Using a plastic scribe, slide the intrusion switch out of the intrusion switch slot.
Figure 31. Removing the intrusion switch
Next steps
1. Replace the intrusion switch.
Installing the intrusion switch
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
40 Installing and removing system components
3. Remove the air shroud.
Steps
1. Align and insert the intrusion switch in the slot until it is firmly seated in the slot on the chassis.
NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped.
2. Connect the intrusion switch cable to the connector on the system board.
Figure 32. Installing the intrusion switch
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
Drives
Removing a drive blank
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Steps
Press the release button, and slide the drive blank out of the drive slot.
Installing and removing system components 41
Figure 33. Removing a drive blank
Next steps
1. Install a drive or replace the drive blank.
Installing the drive blank
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. If installed, remove the front bezel.
Steps
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.
Figure 34. Installing the drive blank
Next steps
1. Install the front bezel.
Removing the drive carrier
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Using the management software, prepare the drive for removal.
If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are
off, the drive is ready for removal. For more information, see the documentation for the storage controller.
42 Installing and removing system components
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation
for the storage controller card to ensure that the host adapter is configured correctly to support drive
removal and insertion.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the
documentation supplied with your operating system.
3. If installed, remove the front bezel.
Steps
1. Press the release button to open the drive carrier release handle.
2. Holding the drive carrier release handle, slide the drive carrier out of the drive slot.
Figure 35. Removing the drive carrier
Next steps
1. Install a drive carrier or a drive blank.
Installing the drive carrier
Prerequisites
CAUTION: Before removing or installing a drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is configured correctly to support drive removal and
insertion.
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier
and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's
shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive
automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to
overwrite. Any data on the replacement drive is immediately lost after the drive is installed.
Installing and removing system components 43
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot.
1. Follow the safety guidelines listed in the Safety instructions.
2. If installed, remove the front bezel.
3. Remove the drive carrier or drive blank when you want to assemble the drives in to the system.
Steps
1. Slide the drive carrier into the drive slot.
2. Close the drive carrier release handle to lock the drive in place.
Figure 36. Installing the drive carrier
Next steps
1. If removed, install the front bezel.
Removing the drive from the drive carrier
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. If installed, remove the front bezel.
3. Remove the drive.
Steps
1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive)
screwdriver to remove the drive.
2. Lift the drive out of the drive carrier.
44 Installing and removing system components
Figure 37. Removing the drive from the drive carrier
Next steps
1. Install the drive into the drive carrier.
Installing the drive into the drive carrier
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. If installed, remove the front bezel.
3. Remove the drive blank.
Steps
1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier.
2. Align the screw holes on the drive with the screws holes on the drive carrier.
3. Using a Phillips #1 screwdriver, replace the screws to secure the drive to the drive carrier.
NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive)
screwdriver to install the drive.
NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-pounds.
NOTE: Use the screws shipped with the drive carrier to secure the drive to the drive carrier.
Installing and removing system components 45
Figure 40. Cable routing - 8 x 3.5 inch drive backplane with mini PERC card
Figure 41. Cable routing - 12 x 3.5 inch drive backplane with 2 x 3.5 inch rear drive backplane
Installing and removing system components 47
Figure 42. Cable routing - 12 x 2.5 inch SAS drive + 12 x 2.5 inch NVMe drive backplane
Figure 43. Cable routing - 24 x 2.5 inch NVMe drive backplane
48 Installing and removing system components
Drive backplane
Drive backplane
Depending on your system configuration, the drive backplanes supported in PowerEdge R7515 are listed here:
●3.5 inch (x8) SAS, SATA backplane
●3.5 inch (x12) SAS or SATA backplane and 3.5 inch (x2) SAS or SATA backplane (rear)
●2.5 inch (x12) SAS or SATA + 2.5 inch (x12) NVMe backplane
●2.5 inch (x24) SAS or SATA backplane
●2.5 inch (x24) NVMe backplane
●2.5 inch (x8) SAS or SATA + 2.5 inch (x16) NVMe backplane
Figure 44. 8 X 3.5 inch drive backplane
1. SAS/SATA B cable connector 2. Signal connector
3. SAS/SATA A cable connector 4. Power connector
Figure 45. 12 X 3.5 inch drive backplane
1. Power cable connector 2. SAS/SATA cable connector
3. SAS/SATA cable connector 4. Backplane signal connector
5. SAS cable connector
Installing and removing system components 49
Figure 46. 2 x 3.5 inch drive backplane (rear)
1. Power connector
2. Signal connector
3. SAS cable connector
Figure 47. 24 X 2.5 inch drive backplane
1. SAS cable connector 2. SAS cable connector
3. Signal cable connector 4. Power cable connector
5. Power cable connector 6. Signal cable (A2)connector
7. Signal cable (B2) connector 8. Signal cable (A1) connector
9. Signal cable (B1) connector 10. Signal cable (A0) connector
11. Signal cable (B0) connector
Figure 48. 24 x 2.5 inch NVMe drive backplane
1. Expander board connector B1 (PE1_B) 2. Expander board connector A1 (PE1_A)
3. Expander board connector B2 (PE2_B) 4. Expander board connector A2 (PE2_A)
5. signal connector (J_SIG_A1) 6. SAS connector (J_BP_SAS)
7. power connector (J_BP_PWR_A1) 8. signal connector (J_SIG_A2)
9. power connector (J_BP_PWR_A2)
50 Installing and removing system components
Removing the drive backplane
Prerequisites
CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before
removing the backplane.
CAUTION: Note the number of each drive and temporarily label them before removal so that you can replace
them in the same drive slots.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove all the drives from the front.
4. If applicable, remove the drive backplane cover.
NOTE: Observe the routing of the cable as you remove it from the system.
Steps
1. Press the blue release tabs to disengage the drive backplane from the hooks on the chassis.
2. Lift the drive backplane from the system.
Figure 49. Removing the drive backplane
3. Disconnect the following cables from the backplane:
a. Backplane signal cable
b. Backplane power cable
c. If applicable, PERC cable
Next steps
1. Replace the drive backplane.
Installing and removing system components 51
Installing the drive backplane
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the drives.
4. If applicable, remove the drive backplane cover.
NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped.
Steps
1. Connect the following cables to the backplane:
a. Backplane signal cable
b. Backplane power cable
c. If applicable, PERC cable
2. Align the slots on the backplane with the hooks on the chassis.
3. Lower the backplane until the blue release tabs click into place.
Figure 50. Installing the drive backplane
Next steps
1. Install the drives in their original locations.
2. Install the drive backplane cover.
3. Follow the procedure listed in After working inside your system.
52 Installing and removing system components
Removing the rear drive backplane
Prerequisites
CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before
removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you
can replace them in the same locations.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove all the drives from the rear drive cage.
4. Disconnect all the cables from the backplane.
5. Remove the rear drive cage.
Steps
1. Using a Phillips #2 screwdriver, remove the screws that secure the drive backplane to the rear drive cage.
2. Disengage the backplane from the hooks on the rear drive cage, and remove it from the rear drive cage.
Figure 51. Removing the rear drive backplane
Next steps
Install the rear drive backplane.
Installing the rear drive backplane
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove all the drives from the rear drive cage.
4. Disconnect all the cables from the backplane.
5. Remove the rear drive cage.
Installing and removing system components 53
Steps
1. Align the slots on the backplane with the hooks on the rear drive cage.
2. Lower the backplane into the rear drive cage until it is firmly seated.
3. Using a Phillips #2 screwdriver, tighten the screws to secure the backplane to the rear drive cage.
Figure 52. Installing the rear drive backplane
Next steps
1. Install the rear drive cage.
2. Connect all the cables to the backplane.
3. Install the drives in their original location.
4. Follow the procedure listed in After working inside your system.
Rear drive cage
Removing the rear drive cage
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the drives.
4. Remove the air shroud.
Steps
1. Using a Phillips #2 screwdriver, loosen the captive screws that secure the rear drive cage to the system.
2. Slide the rear drive cage towards the front of the system to disengage it from the system.
3. Remove the rear drive cage from the system.
54 Installing and removing system components
Figure 53. Removing the rear drive cage
Next steps
1. Replace the rear drive cage.
Installing the rear drive cage
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the drives.
Steps
1. Align the rear drive cage with the guide pins on the PSU cage.
2. Lower the rear drive cage and slide it to the rear of the system until it is firmly seated.
3. Using a Phillips #2 screwdriver, tighten the captive screws to secure the rear drive cage to the system.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.
Installing and removing system components 55
Figure 54. Installing the rear drive cage
Next steps
1. Install the drives in their original locations.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system.
System memory
System memory guidelines
The PowerEdge R7515 system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System
memory holds the instructions that are executed by the processor.
Your system memory is organized into eight channels per processor (two memory sockets per channel) for a total of 16 memory
sockets per processor. In each channel, the 1st socket is marked white and the 2nd socket black.
Memory channels are organized as follows:
Table 12. Memory channels
Processo
r
Channel A Channel
B
Channel C Channel D Channel E Channel F Channel G Channel H
AMD
Processor
Slots 6 and
12
Slots 5
and 11
Slots 2 and
10
Slots 1 and
9
Slots 8 and
16
Slots 7 and
15
Slots 4 and 14 Slots 3 and 13
Table 13. Supported memory matrix
DIMM
type
Rank Capacity DIMM rated voltage and
speed
Operating Speed
1 DIMM per
Channel (DPC)
2 DIMMs per
Channel (DPC)
56 Installing and removing system components
Table 13. Supported memory matrix (continued)
DIMM
type
Rank Capacity DIMM rated voltage and
speed
Operating Speed
RDIMM 1R 8 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s 2933 MT/s
2R 16 GB, 32 GB, 64 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s 2933 MT/s
LRDIMM 8R 128 GB DDR4 (1.2 V), 2666 MT/s 2666 MT/s 2666 MT/s
8R 128 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s 2933 MT/s
NOTE: The older 32 GB capacity RDIMM memory with x4 data width and 8Gb DRAM density cannot be mixed with the
newer 32 GB capacity RDIMM memory with x8 data width and 16Gb DRAM density in the same AMD EPYC™ processor
unit.
NOTE: The older 128 GB capacity LRDIMM memory at 2666 MT/s speed cannot be mixed with the new 128 GB capacity
LRDIMM memory at 3200 MT/s speed.
General memory module installation guidelines
To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.
If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during
memory configuration, or operate with reduced memory. This section provides information on the memory population rules and
about the non-uniform memory access (NUMA) for single or dual processor system.
The memory bus may operate at speeds of 3200 MT/s, 2933 MT/s, or 2666 MT/s depending on the following factors:
●System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])
●Maximum supported DIMM speed of the processors
●Maximum supported speed of the DIMMs
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset
architectural configuration. The following are the recommended guidelines for installing memory modules:
●All DIMMs must be DDR4.
●Mixing of memory module capacities in a system is not supported.
●If memory modules with different speeds are installed, they operate at the speed of the slowest installed memory module(s).
●Populate memory module sockets only if a processor is installed.
○For single-processor systems, sockets A1 to A16 are available.
○In Optimizer Mode, the DRAM controllers operate independently in the 64-bit mode and provide optimized memory
performance.
Table 14. Memory population rules
Processor Configuration Memory population Memory
population
information
Single processor Optimizer (Independent channel)
population order
A{1}, A{2}, A{3}, A{4}, A{5}, A{6},
A{7}, A{8}, A{9}, A{10}, A{11},
A{12}, A{13}, A{14}, A{15}, A{16}
Odd amount
of DIMMs per
processor allowed.
●Populate all the sockets with white release tabs first, followed by the black release tabs.
●Unbalanced or odd memory configuration results in a performance loss and system may not identify the memory modules
being installed, so always populate memory channels identically with equal DIMMs for best performance.
●Minimum recommended configuration is to populate four equal memory modules per processor. AMD recommends limiting
processors in that system to 32 cores or less.
●Populate eight equal memory modules per processor (one DIMM per channel) at a time to maximize performance.
NOTE: Equal memory modules refer to DIMMs with identical electrical specification and capacity that may be from
different vendors.
Memory interleaving with Non-uniform memory access (NUMA)
Installing and removing system components 57
Non-uniform memory access (NUMA) is a memory design used in multi-processing, where the memory access time depends on
the memory location relative to the processor. In NUMA, a processor can access its own local memory faster than the non-local
memory.
NUMA nodes per socket (NPS) is a new feature added that allows you to configure the memory NUMA domains per socket.
The configuration can consist of one whole domain (NPS1), two domains (NPS2), or four domains (NPS4). In the case of a
two-socket platform, an additional NPS profile is available to have whole system memory to be mapped as single NUMA domain
(NPS0). For more information on the memory interleaving for NPSx, see the Memory interleaving population rules section in this
topic.
BIOS implementation for NPSx
●The BIOS Setup menu presents the applicable NPSx options based on the underlying model number. A change to the current
NPSx is communicated to pre-BIOS firmware to take effect on the next boot. The default NPS setting is 1.
●During boot, if the selected NPSx option is not allowed for the model number (for example, if the processor model number
changes between reboot), system will halt at the end of POST with UEFI0388 message displayed. On the next reboot, the
system will fall back to NPS1 default setting.
●During boot, if the preferred interleaving for the current NPSx is not possible due to memory configuration (for example, the
memory population is inconsistent with the preferred interleaving), BIOS shows a warning message UEFI0391.
NOTE: System is functional when UEFI0391 message is displayed. However, the system may not be configured for
optimal performance.
NPS system optimization
Optimal system configuration is dependent on the processor model, memory configuration, and NPS settings. Match the
memory configuration with the NPS settings available for the processor.
Table 15. Supported NPS modes by Processors
Model Number NPS modes supported
75F3 4, 2, 1, 0
7713P 4, 2, 1
7663 4, 2, 1, 0
7513 4, 2, 1, 0
7543P 4, 2, 1
74F3 4, 2, 1, 0
7443 4, 2, 1, 0
7443P 4, 2, 1
7313P 4, 2, 1
7643 4, 2, 1, 0
72F3 4, 2, 1, 0
7742 4, 2, 1, 0
7702 4, 2, 1, 0
7702P 4, 2, 1
7662 4, 2, 1, 0
7642 4, 2, 1, 0
7552 2, 1, 0
7542 4, 2, 1, 0
7532 4, 2, 1, 0
7502 4, 2, 1, 0
7502P 4, 2, 1
7452 4, 2, 1, 0
58 Installing and removing system components
Table 15. Supported NPS modes by Processors (continued)
Model Number NPS modes supported
7402 4, 2, 1, 0
7402P 4, 2, 1
7352 4, 2, 1, 0
7302 4, 2, 1, 0
7302P 4, 2, 1
7282 1, 0
7272 1, 0
7262 4, 2, 1, 0
7252 1, 0
7232P 1
7F72 2, 1, 0
7F52 4, 2, 1, 0
7F32 4, 2, 1, 0
7H12 4, 2, 1, 0
7763 4, 2, 1, 0
7413 4, 2, 1, 0
75F3 4, 2, 1, 0
7713P 4, 2, 1
7513 4, 2, 1, 0
7543P 4, 2, 1
7443P 4, 2, 1
7313P 4, 2, 1
Table 16. Optimal NPS configuration
Number of
DIMMs per
processor
NPS
0 1 2 4
1 X
2 X
3 X
4 X
5 X
6 X
7 X
8 X X
9 X
10 X
11 X
12 X
Installing and removing system components 59
Table 16. Optimal NPS configuration (continued)
Number of
DIMMs per
processor
NPS
0 1 2 4
13 X
14 X
15 X
16 X X
●Recommended NPS setting is marked by X that indicate optimal performance.
●NPS0 is only available for dual processor systems and is the preferred setting.
●The NPS setting that are blank are functional. However, indicate non-optimal performance.
●BIOS default NPS setting is 1.
●UEFI0391 message may be displayed during boot if DIMMs are configured in the blank spaces of the table.
●If the processor does not support the desired NPS setting for a given number of DIMMs, then use default setting (NPS1)
and the UEFI0391 message is displayed.
Memory interleaving population rules
●NPS4: Two channel interleaving
○This interleaves channel [A and B], [C and D], etc.
○Each channel within the pair requires at least one equal memory modules populated.
○Works with three memory modules per channel pair, non-symmetrical module is stacked on top (odd configurations).
○Any memory channel where one of the two channels is not populated is not interleaved.
○There is no alternate, as all configurations can be mapped into this mode.
●NPS2: Four channel interleaving
○This interleaves the four channels on the left or right half of a processor which are channels [A, B, C, D] and [E, F, G, H].
○All four channels require equal memory modules populated.
○Each half or interleave set may have different total memory capacity with respect to each other.
●NPS1: Eight channel interleaving
○This interleaves all channels in a processor [A, B, C, D, E, F, G, H].
○All channels in a processor require equal memory modules populated.
○Single processor system creates a single NUMA node for the system.
NOTE: An exception is allowed when system has 4-channels populated [C, D, G, H] with equal memory allowing the
system to enter NPS1 mode even though all the 8 channels are not populated.
Removing a memory module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory
modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components
or metallic contacts on the memory module.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the
memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module
socket.
3. Lift the memory module away from the system.
60 Installing and removing system components
Figure 55. Removing a memory module
Next steps
1. Replace the memory module.
Installing a memory module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the
memory module or metallic contacts.
2. If a memory module is installed in the socket, remove it.
NOTE: Ensure the socket ejector latches are fully open, before installing the memory module.
3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the
memory module in the socket.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do
not bend or flex the memory module; insert both ends of the memory module simultaneously.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in
only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the
memory module evenly.
4. Press the memory module with your thumbs until the ejectors firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on
the other sockets that have memory modules installed.
Installing and removing system components 61
Figure 56. Installing a memory module
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
3. Press F2 to enter System Setup, and check the System Memory setting.
The System Memory Size indicates the installed memory.
4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly. Ensure that the
memory modules are firmly seated in their sockets.
5. Run the system memory test in the system diagnostics.
Processor and heat sink
Removing the heat sink
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
NOTE: The heat sink and processor are too hot to touch for some time after the system has been powered down. Allow the
heat sink and processor to cool down before handling them.
Steps
1. Using a Torx #T20 screwdriver, loosen the captive screws in the order mentioned on the heat sink:
NOTE: The captive screw numbers are marked on the heat sink.
a. Partially loosen the captive screws 1 and 2 (approximately 3 turns).
b. Partially loosen the captive screws 3 and 4 (approximately 3 turns).
c. Loosen the captive screws 1 and 2 completely.
d. Loosen the captive screws 3 and 4 completely.
2. Lift the heat sink from the system.
62 Installing and removing system components
Figure 57. Removing the heat sink
Next steps
1. If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor.
Removing the processor
Prerequisites
CAUTION: The heat sink may be hot to touch for some time after the system has been powered off. Allow the
heat sink to cool before removing it.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Remove the heat sink.
CAUTION: You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of
powering on the system after the processor or system board replacement which is expected. To fix this, simply
go to setup option to configure the system settings.
Steps
1. Using a Torx #T20 screwdriver, loosen the screws to release the force plate. The sequence to loosen the screws is 3, 2, and
1.
Installing and removing system components 63
Figure 58. Removing screws on the force plate
2. Release the processor socket rail frame by lifting up the blue latches.
Figure 59. Lifting the rail frame
3. Holding the blue tab on the processor tray, slide the tray out of the rail frame.
64 Installing and removing system components
Figure 60. Removing the processor tray
Next steps
1. Replace the processor.
Installing the processor
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the air shroud.
4. Remove the heat sink.
5. If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a
lint-free cloth.
6. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of
the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and
contaminating the processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.
Steps
1. Holding the blue tab on the processor tray, slide the tray into the processor socket rail frame until firmly seated.
Installing and removing system components 65
Figure 61. Placing the processor tray into the rail frame
2. Push the rail frame down until the blue latches lock into place.
Figure 62. Closing the rail frame
3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three
screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.0 lbf-in.
NOTE: Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor
socket.
66 Installing and removing system components
Figure 63. Securing the force plate
Next steps
1. Install the heat sink.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system.
Installing the heat sink
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink using a clean lint-free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the
processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and
contaminating the processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose the syringe after you use it.
Installing and removing system components 67
Figure 64. Applying thermal grease on the processor
3. Align the screws on the heat sink with the standoff screws on the system board.
4. Using a Torx #T20 screwdriver, tighten the captive screws in the order mentioned below:
NOTE: The captive screw numbers are marked on the heat sink.
a. Partially tighten the captive screws 1 and 2 (approximately 3 turns).
b. Partially tighten the captive screws 3 and 4 (approximately 3 turns).
c. Tighten the captive screws 1 and 2 completely.
d. Tighten the captive screws 3 and 4 completely.
Figure 65. Installing the heat sink
5. Return to the first screw to tighten it.
68 Installing and removing system components
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
Expansion cards and expansion card risers
NOTE: A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or
missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message,
see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/
poweredgemanuals.
Expansion card installation guidelines
The following table describes the supported expansion cards:
Table 17. Expansion card riser configurations
Expansion card riser PCIe slots on the
riser
Processor
connection
Height Length Slot
width
Riser-1B (2U riser) Slot 2 Processor 1 Full Height Full Length x16
Riser-1B (2U riser) Slot 3 Processor 1 Full Height Full Length x16
Riser-1A (low profile
riser right)
Slot 2 Processor 1 Low Profile Half Length x16
Riser-2 (low profile
riser left)
Slot 3 Processor 1 Low Profile Half Length x16
NOTE: The expansion-card slots are not hot-swappable.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion
cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be
installed in the card priority and slot priority order.
Table 18. Riser configurations: No riser – CPU
Card Type Slot Priority Maximum number of cards
LOM riser ; 2x1G BCM5720L (FXN) 1 1
LOM riser ; 2x10G BCM57416 (BASeT/
SFP+) (FXN)
1 1
LOM riser ; 2x25G (Broadcom) 1 1
GPU: Nvidia T4 16GB 5, 4 2
NVMe PCIe SSD 5, 4 2
Mellanox 100G (CX5/CX6 H100) 4, 5 2
Mellanox 25G (CX4LX DP/CX5 DP) 5, 4 2
Emulex (FC32 SP/DP) 4, 5 2
Emulex (FC16 SP/DP) 5, 4 2
Qlogic (HBA FC32 SP/DP) 4, 5 2
Qlogic (HBA FC16 SP/DP) 5, 4 2
Qlogic 10G (SFP DP) 5, 4 2
Qlogic 25G ( BaseT DP) 5, 4 2
Installing and removing system components 69
Table 18. Riser configurations: No riser – CPU (continued)
Card Type Slot Priority Maximum number of cards
Solarflare 25G (SFP DP) 5, 4 2
Intel 10G ( BaseT DP) 5, 4 2
Intel 10G (SFP+ DP) 5, 4 2
Intel 1G (QP) 5, 4 2
Intel 25G SFP DP 5, 4 2
Broadcom 1G (QP) 5, 4 2
Broadcom 10G ( BaseT DP) 5, 4 2
Broadcom 25G (SFP DP) 5, 4 2
PERC 10: External adapter (Dell) 4, 5 1
HBA: External adapter (Dell) 4, 5 1
Internal storage (BOSS) 5, 4 1
PERC 9: Mini mono (H730P/H330) Integrated slot 1
PERC 10 : Mini mono (H740P) Integrated slot 1
HBA :Mini mono (HBA330) Integrated slot 1
PERC 10: External adapter (H840) 5, 4 2
PERC 10: External adapter (H840) (FH
or LP)
5, 4 2
PERC 11: External adapter (HBA355E) 5, 4 2
HBA: External adapter 5, 4 2
LOM riser ( 2x1G)/(2x10G)/(2x25G) 1 1
Intel, NIC: 100Gb,
CRD,NTWK,INTL,LP,100G,2P,Q28
4,5 2
Emulex, HBA: FC32,
CRD,CTL,FC32,2P,LPE35002,EMX,L
4,5 2
Broadcom, NIC: 10Gb,
CRD,NTWK,BCME,LP,10G,4P,BT
5,4 2
HBA: External Adapter,
KIT,CRD,CTL,HBA,12GBPS-SAS
5,4 2
Table 19. Riser configurations: Riser 1A + Riser 2 – CPU
Card type Slot priority Maximum number of cards
LOM riser ; 2x1G BCM5720L 1 1
LOM riser ; 2x10G BCM57416 (BASeT/
SFP+)
1 1
LOM riser ; 2x25G (Broadcom) 1 1
NVMe PCIe SSD 2, 3 2
Mellanox 100G (CX5/CX6 H100) 3, 2 2
Mellanox 25G (CX4LX DP/CX5 DP) 2, 3 2
Emulex (FC32 SP/DP) 3, 2 2
Emulex (FC16 SP/DP) 2, 3 2
70 Installing and removing system components
Table 19. Riser configurations: Riser 1A + Riser 2 – CPU (continued)
Card type Slot priority Maximum number of cards
Qlogic (HBA FC32 SP/DP) 3, 2 2
Qlogic (HBA FC16 SP/DP) 2, 3 2
Qlogic 10G (SFP DP) 2, 3 2
Qlogic 25G ( BaseT DP) 2, 3 2
Solarflare 25G (SFP DP) 2, 3 2
Intel 10G ( BaseT DP) 2, 3 2
Intel 10G (SFP+ DP) 2, 3 2
Intel 1G (QP) 2, 3 2
Intel 25G SFP DP 2, 3 2
Broadcom 1G (QP) 2, 3 2
Broadcom 10G ( BaseT DP) 2, 3 2
Broadcom 25G (SFP DP) 2, 3 2
PERC 10: External adapter (Dell) 2, 3 1
HBA: External adapter (Dell) 2, 3 1
Internal storage (BOSS) 2, 3 1
PERC 9: Mini mono (H730P/H330) Integrated slot 1
PERC 10: Mini mono (H740P) Integrated slot 1
HBA: Mini mono (HBA330) Integrated slot 1
PERC 10: External adapter (H840) 2, 3 2
PERC 10: External adapter (H840) (FH
or LP)
2, 3 2
PERC 11: External adapter (HBA355E) 2, 3 2
HBA: External adapter 2, 3 2
Intel,NIC: 100Gb,
CRD,NTWK,INTL,LP,100G,2P,Q28
3,2 2
Emulex, HBA: FC32,
CRD,CTL,FC32,2P,LPE35002,EMX,L
3,2 2
Broadcom, NIC: 10Gb,
CRD,NTWK,BCME,LP,10G,4P,BT
3,2 2
HBA: External Adapter,
KIT,CRD,CTL,HBA,12GBPS-SAS
3,2 2
Table 20. Riser configurations: Riser 1B – CPU
Card type Slot priority Maximum number of cards
LOM riser ; 2x1G BCM5720L 1 1
LOM riser ; 2x10G BCM57416 (BASeT/
SFP+)
1 1
LOM riser ; 2x25G (Broadcom) 1 1
FPGA: XILINX FH 3 1
GPU: Nvidia T4 16GB (FH) 2, 3 2
Installing and removing system components 71
Table 20. Riser configurations: Riser 1B – CPU (continued)
Card type Slot priority Maximum number of cards
GPU: Nvidia V100S 32GB 3 1
Intel 10G (BaseT DP FH) 2, 3 2
Intel 10G (BaseT DP LP) 5, 4 2
Intel 10G (SFP+ DP FH) 2, 3 2
Intel 10G (SFP+ DP LP) 5, 4 2
Intel 1G (QP FH) 2, 3 2
Intel 1G (QP LP) 5, 4 2
Intel 25G (SFP DP FH) 2, 3 2
Intel 25G (SFP DP LP) 5, 4 2
Broadcom 1G (QP FH) 2, 3 2
Broadcom 1G (QP LP) 5, 4 2
Broadcom 10G (BaseT DP FH) 2, 3 2
Broadcom 10G (BaseT DP LP) 5, 4 2
Broadcom 25G (SFP DP FH) 2, 3 2
Broadcom 25G (SFP DP LP) 5, 4 2
Solarflare 25G (SFP DP FH) 2, 3 2
Solarflare 25G (SFP DP LP) 5, 4 2
Mellanox 25G (CX4LX DP/CX5 DP FH) 2, 3 2
Mellanox 25G (CX4LX DP/CX5 DP LP) 5, 4 2
Qlogic 10G (SFP DP FH) 2, 3 2
Qlogic 10G (SFP DP LP) 5, 4 2
Qlogic 25G (BaseT DP FH) 2, 3 2
Qlogic 25G (BaseT DP LP) 5, 4 2
Mellanox 100G (CX5/CX6 H100, FH) 3, 2 2
Mellanox 100G (CX5/CX6 H100, LP) 4, 5 2
Emulex (FC32 SP/DP, FH) 3, 2 2
Emulex (FC32 SP/DP, LP) 4, 5 2
Emulex (FC16 SP/DP, FH) 2, 3 2
Emulex (FC16 SP/DP, LP) 5, 4 2
Qlogic (HBA FC32 SP/DP, FH) 3, 2 2
Qlogic (HBA FC32 SP/DP, LP) 4, 5 2
Qlogic (HBA FC16 SP/DP, FH) 2, 3 2
Qlogic (HBA FC16 SP/DP, LP) 5, 4 2
PERC 10 : External adapter (H840, FH) 2, 3 2
PERC 11: External adapter (HBA355E) 2, 5, 3, 4 2
HBA : External adapter (FH) 2, 3 2
Internal storage (BOSS, FH) 2, 3 1
72 Installing and removing system components
Table 20. Riser configurations: Riser 1B – CPU (continued)
Card type Slot priority Maximum number of cards
NVME PCIE SSD (FH) 2, 3 2
NVME PCIE SSD (LP) 5, 4 2
Nvidia T4 GPGPU (LP) 5, 4 2
Nvidia A16 GPGPU 64 GB (FH) 3 1
PERC 10 : External adapter (H840, LP) 5, 4 2
PERC 10: External adapter (H840) (FH
or LP)
2, 5, 3, 4 4
HBA : External adapter (LP) 5, 4 2
Internal storage (BOSS, LP) 5, 4 1
PERC 9 : Mini mono (H730P/H330) Integrated slot 1
PERC 10 : Mini mono (H740P) Integrated slot 1
HBA : Mini mono (HBA330) Integrated slot 1
LOM riser ( 2x1G)/(2x10G)/(2x25G) 1 1
Intel, NIC: 100Gb,
CRD,NTWK,INTL,FH,100G,2P,Q28
3,2 2
Intel, NIC: 100Gb,
CRD,NTWK,INTL,LP,100G,2P,Q28
4,5 2
Intel, NIC: 25Gb,
CRD,NTWK,INTL,FH,25G,4P,S28
3,2 2
NIC: 25Gb, Broadcom,
CRD,NTWK,BCME,FH,25G,4P,S28
3,2 2
Emulex, HBA: FC32,
CRD,CTL,FC32,2P,LPE35002,EMLX
3,2 2
Emulex, HBA: FC32,
CRD,CTL,FC32,2P,LPE35002,EMX,L
4,5 2
Broadcom, NIC: 10Gb,
CRD,NTWK,BCME,FH,10G,4P,BT
2,3 2
Broadcom, NIC: 10Gb,
CRD,NTWK,BCME,LP,10G,4P,BT
5,4 2
HBA: External Adapter,
KIT,CRD,CTL,HBA,12GBPS-SAS
2,5,3,4 4
Removing the expansion card riser
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If installed, remove the rear drive cage.
5. Disconnect any cables connected to the expansion card.
6. If installed, remove the PCIe filler bracket.
Steps
For riser 2, holding the blue touch points, lift the expansion card riser from the system.
Installing and removing system components 73
Figure 66. Removing the riser 2
a. For the riser 1A, loosen the captive screw and then holding the blue touch points lift the riser from the system.
Figure 67. Removing the riser 1A
b. For the riser 1B,
i. Using a Phillips #2 screwdriver, loosen the captive screws securing the riser to the system board and the chassis.
74 Installing and removing system components
ii. Holding the touch points, lift the riser from the system.
Figure 68. Removing the riser 1B
Next steps
1. Replace the expansion card riser.
Installing the expansion card riser
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If installed, remove the rear drive cage.
5. Disconnect any cables connected to the expansion card.
6. If installed, remove the PCIe filler bracket.
7. If applicable, install the expansion card in the expansion card riser.
Steps
1. Align the guide on the expansion card riser with the guide pin on the chassis.
2. Lower the expansion card riser until the expansion card riser is firmly seated in the slot.
Installing and removing system components 75
Figure 69. Installing the riser 2
a. For the riser 1A, tighten the captive screw to secure the riser to the system board.
Figure 70. Installing the riser 1A
b. For the riser 1B, tighten the captive screws of the riser to fit the riser firmly to the system board and the chassis.
76 Installing and removing system components
Figure 71. Installing the riser 1B
Next steps
1. Install the rear drive cage.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system.
Removing an expansion card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Disconnect any cables connected to the expansion card.
5. If installed, remove the rear drive cage.
Steps
1. Pull and lift to open the expansion card retention latch lock.
2. Hold the expansion card by the edges and pull it to disconnect it from the connector on the system board..
Installing and removing system components 77
Figure 72. Removing an expansion card from the system board
3. If the expansion card is not going to be replaced, install a filler bracket by performing the following steps:
NOTE: If you are removing the card permanently, install a filler bracket in the empty expansion card slot.
a. Pull and lift to open the expansion card retention latch.
b. Install a filler bracket in the empty expansion card slot and close the retention latch.
78 Installing and removing system components
Figure 73. Installing the filler bracket
NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system.
The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Next steps
Install an expansion card.
Installing an expansion card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Disconnect any cables connected to the expansion card.
5. If installed, remove the rear drive cage.
Steps
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2. If you are installing a new card, remove the filler bracket.
a. Pull and lift to open the expansion card retention latch.
b. Remove the filler bracket.
Installing and removing system components 79
Figure 74. Removing the filler bracket
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and
airflow inside the system.
3. Holding the card on the edges, align the card with the expansion card connector on the system board.
4. Press the expansion card until it is firmly seated in the slot on the system board.
5. Close the expansion card retention latch.
80 Installing and removing system components
Figure 75. Installing an expansion card on the system board
Next steps
1. Connect the required cables to the expansion card.
2. If removed, install the rear drive cage.
3. Install the air shroud.
4. Follow the procedure listed in After working inside your system.
Removing an expansion card from the expansion card riser
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Disconnect any cables that are connected to the expansion card or expansion card riser.
4. Remove the air shroud.
5. Remove the expansion card riser.
NOTE: The procedure to remove expansion card from riser 1A, riser 2, or riser 1B is identical.
Steps
1. Pull and lift to open the expansion card retention latch.
2. Hold the expansion card by its edges, and pull the card from the expansion card connector on the riser.
Installing and removing system components 81
Figure 76. Removing the expansion card from riser 1B
Figure 77. Removing the expansion card from riser 1A
82 Installing and removing system components
Figure 78. Removing the expansion card from riser 2
3. Install a filler bracket if you are not replacing the expansion card.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
Figure 79. Installing a filler bracket for riser 1B
Installing and removing system components 83
Figure 80. Installing a filler bracket for riser 1A
Figure 81. Installing a filler bracket for riser 2
Next steps
1. Install the expansion card into the expansion card riser.
Installing an expansion card into the expansion card riser
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. If installing a new expansion card, unpack it and prepare the card for installation.
NOTE: For instructions, see the documentation accompanying the card.
4. Remove the expansion card riser.
5. If installed, remove the filler bracket.
84 Installing and removing system components
NOTE: The procedure to install expansion card into the riser 1A, riser 2, or riser 1B is identical.
Steps
1. Pull and lift to open the expansion card retention latch lock.
2. If installed, remove the filler bracket.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.
Figure 82. Removing a filler bracket for a riser 1B
Figure 83. Removing a filler bracket for a riser 1A
Installing and removing system components 85
Figure 84. Removing a filler bracket for a riser 2
3. Holding the card by its edges, align the card and insert the expansion card in the connector on the expansion card riser.
4. Close the expansion card retention latch.
Figure 85. Installing the expansion card into a riser 1B
86 Installing and removing system components
Figure 86. Installing the expansion card into a riser 1A
Figure 87. Installing the expansion card into a riser 2
Next steps
1. Install the expansion card riser.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system.
Removing an accelerator card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Disconnect any cables that are connected to the expansion card or expansion card riser.
4. Remove the air shroud.
Installing and removing system components 87
NOTE: The procedure to remove expansion card from riser 1A, riser 2, or riser 1B is identical.
Steps
1. Disconnect the FPGA cable from the Power Interposer Board (PIB) and expansion card riser.
Figure 88. Disconnecting the FPGA cable from the PIB and the expansion card riser
2. Ensure to release the latch to remove the expansion card riser.
Figure 89. Opening the latch on the expansion card riser
3. Hold the accelerator card by the edges and pull to disconnect from the expansion card connector on the expansion card
riser.
88 Installing and removing system components
Figure 90. Removing the accelerator card from riser 1B
4. Install a filler bracket if you are not replacing the expansion card. For information about how to install a filler bracket, see
installing a filler bracket section in the Removing the expansion card topic.
Next steps
1. Install an accelerator card.
Installing an accelerator card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. If installing a new expansion card, unpack it and prepare the card for installation.
NOTE: For instructions, see the documentation accompanying the card.
4. Install the air shroud.
Steps
1. Pull and lift to open the expansion card retention latch lock.
2. If installed, remove the filler bracket. For information about how to remove filler bracket, see the removing a filler bracket
section in the Installing an expansion card topic.
3. Hold the card by the edges, align with the connector on the expansion card riser and press until the card is seated in place.
Installing and removing system components 89
Figure 91. Installing the accelerator card into riser 1B
4. Ensure to close the latch for the accelerator card.
Figure 92. Closing the latch on the expansion card riser
5. Connect the FPGA cable to the PIB and the expansion card riser.
NOTE: The A16 GPU and the V100S GPU power cables are different from the FPGA cable. For A16 or V100S GPU card,
use the cable with part number 23V9W in order to avoid power failure.
90 Installing and removing system components
Figure 93. Connecting the FPGA cable for the accelerator card
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
M.2 SSD module on BOSS-S1 adapter card
Removing the M.2 SSD module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Remove the BOSS card from the riser.
NOTE: The procedure to remove the BOSS card is similar to removing an expansion card.
Steps
1. Using the Phillips #1 screwdriver, remove the screws that secure the M.2 SSD module to the BOSS card.
2. Pull the M.2 SSD module to remove it from the BOSS card.
NOTE: The numbers on the image does not depict the exact steps. The numbers are just for representation of
sequence.
Installing and removing system components 91
Figure 94. Removing the M.2 SSD module
Next steps
Replace the M.2 SSD module.
Installing the M.2 SSD module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Remove the BOSS card from the riser.
NOTE: The procedure to remove the BOSS card is similar to removing an expansion card.
Steps
1. Align the M.2 SSD module at an angle with the BOSS card connector.
2. Insert the M.2 SSD module until it is firmly seated in the BOSS card connector.
3. Using the Phillips #1 screwdriver, secure the M.2 SSD module on the BOSS card.
NOTE: The numbers on the image does not depict the exact steps. The numbers are just for representation of
sequence.
92 Installing and removing system components
Figure 95. Installing the M.2 SSD module
Next steps
1. Install the BOSS card into the riser.
NOTE: The procedure to install the BOSS card is similar to removing an expansion card.
2. Install expansion card riser
3. Install the air shroud.
4. Follow the procedure listed in After working inside your system.
Optional IDSDM module
Removing the IDSDM card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If you are replacing the IDSDM card, remove the MicroSD cards.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Reinstall the SD cards into
the corresponding slots.
Steps
Holding the pull tab, lift the IDSDM card out of the system.
NOTE: There are two dip switches on the IDSDM card for write-protection.
Installing and removing system components 93
Figure 96. Removing the IDSDM card
Next steps
NOTE: If you are replacing the IDSDM module, remove the MicroSD cards.
1. Replace the IDSDM module.
Installing IDSDM card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If you are replacing the IDSDM card, remove the MicroSD cards.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Reinstall the SD cards into
the corresponding slots.
Steps
1. Locate the IDSDM connector on the system board. To locate IDSDM connector, see System board jumpers and connectors
section.
2. Align the IDSDM card with the connector on the system board.
3. Push the IDSDM card until it is firmly seated on the system board.
94 Installing and removing system components
Figure 97. Installing IDSDM card
Next steps
1. Install the MicroSD cards.
NOTE: Reinstall the MicroSD cards into the same slots that are based on the labels you had marked on the cards during
removal.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system.
Micro SD card
Removing the MicroSD card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Remove the IDSDM module.
Steps
1. Locate the MicroSD card slot on the IDSDM module, and press the card to partially release it from the slot. To locate IDSDM
module, see the System board jumpers and connectors section.
2. Hold the MicroSD card and remove it from the slot.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
Installing and removing system components 95
Figure 98. Removing the MicroSD card
Next steps
1. Replace the MicroSD cards.
Installing the MicroSD card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Remove the IDSDM module.
NOTE: To use a MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on
the cards during removal.
Steps
1. Locate the MicroSD card connector on the IDSDM module. Orient the MicroSD card appropriately and insert the contact-pin
end of the card into the slot. To locate IDSDM/vFlash, see the System board jumpers and connectors section.
NOTE: The slot is keyed to ensure correct insertion of the card.
2. Press the card into the card slot to lock it into place.
96 Installing and removing system components
Figure 99. Installing the MicroSD card
Next steps
1. Install the IDSDM module.
2. Follow the procedure listed in After working inside your system.
LOM riser card
Removing the LOM riser card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If applicable, remove the rear drive cage.
5. Remove the expansion card riser.
Steps
1. Using a Phillips #2 screwdriver, remove the screws that secure the LOM riser card to the system board.
2. Push the retention clips to release the LOM riser card.
3. Hold the LOM riser card by the edges and lift to disconnect the card from the connector on the system board.
4. Slide the LOM riser card towards the front of the system to disengage the ports from the slot.
Installing and removing system components 97
Figure 100. Removing the LOM riser card
5. Lift the LOM riser card out of the system.
6. Remove the LOM riser bracket.
a. Using a Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis.
b. Slide the bracket out of the slot on the chassis.
Figure 101. Removing the LOM riser bracket
7. If the LOM riser card is not being replaced immediately, install the LOM filler bracket.
a. Insert and slide the LOM filler bracket into the slot on the chassis.
98 Installing and removing system components
b. Using a Phillips #2 screwdriver, secure the LOM filler bracket to the chassis with a screw
Figure 102. Installing the LOM filler bracket
Next steps
1. Replace the LOM riser card.
Installing the LOM riser card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If applicable, remove the rear drive cage.
5. Remove the expansion card riser.
Steps
1. Remove the LOM filler bracket.
a. Using a Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis.
b. Slide the LOM filler bracket out of the slot on the chassis.
Installing and removing system components 99
Figure 103. Removing the LOM filler bracket
2. Install the LOM riser bracket.
a. Insert and slide the LOM riser bracket into the slot on the chassis.
b. Using a Phillips #2 screwdriver, secure the bracket to the chassis with a screw.
Figure 104. Installing the LOM riser bracket
3. Slide the LOM riser card towards the rear of the system to engage the ports from the slot on the chassis.
4. Connect the LOM riser card to the connector on the system board and push the card until the blue retention clip locks in
place.
5. Using a Phillips #2 screwdriver, tighten the screws to secure the LOM card riser to the system..
100 Installing and removing system components
Figure 105. Installing the LOM riser card
Next steps
1. Replace the expansion card riser.
2. If removed, replace the rear drive cage.
3. Install the air shroud.
4. Follow the procedure listed in After working inside your system.
Storage controller card
Removing the mini PERC card air shroud
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated, resulting in
shutdown of the system and loss of data.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If applicable, remove the rear drive cage.
5. If applicable, remove the expansion card riser.
NOTE: Never operate the system with the air shroud removed. The system may get overheated quickly, resulting in
shutdown of the system and loss of data.
Steps
1. Remove the screw securing the mini PERC card air shroud to the system board.
Installing and removing system components 101
Figure 106. Removing the mini PERC card air shroud
2. Remove the air shroud from the system.
Next steps
1. Replace the PERC card air shroud.
Installing the mini PERC card air shroud
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If applicable, remove the rear drive cage.
5. If applicable, remove the expansion card riser.
Steps
1. Align the mini PERC card air shroud with the screw hole on the system board.
NOTE: Route the cable properly to prevent the cable from being pinched or crimped.
2. Lower the air shroud until it is firmly seated.
3. Tighten the screw to secure the mini PERC card air shroud to the system board.
102 Installing and removing system components
Figure 107. Installing the mini PERC card air shroud
Next steps
1. If removed, replace the expansion card riser.
2. If removed, replace the rear drive cage.
3. Install the air shroud.
4. Follow the procedure listed in After working inside your system.
Removing the internal mini PERC card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If applicable, remove the rear drive cage.
5. If applicable, remove the expansion card riser.
6. Remove the PERC card air shroud.
Steps
1. Disconnect the SAS connector from the backplane.
2. Using a Phillips #1 screwdriver , remove the screws securing the internal mini PERC card.
3. Lift the internal mini PERC card at an angle to disengage it from the PERC slot and remove it from the system.
Installing and removing system components 103
Figure 108. Removing the Internal mini PERC card
Next steps
1. Replace the internal mini PERC card.
Installing the Internal mini PERC card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. If applicable, remove the rear drive cage.
5. If applicable, remove the expansion card riser.
6. Remove the PERC card air shroud.
Steps
1. Align and insert the internal mini PERC card at an angle into the PERC card slot.
2. Tighten the screws to secure the internal mini PERC card to the system.
3. Connect the SAS cable to the backplane.
104 Installing and removing system components
Figure 109. Installing the PERC card
Next steps
1. Install the air shroud.
2. If removed, replace the expansion card riser.
3. If removed, replace the rear drive cage.
4. Install the PERC card air shroud.
5. Follow the procedure listed in After working inside your system.
System battery
Replacing the system battery
Prerequisites
NOTE: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same
or equivalent type that is recommended by the manufacturer. Discard used batteries according to the manufacturer's
instructions. See the Safety instructions that came with your system for more information.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
4. Locate the battery socket. For more information, see the System board jumpers and connectors section.
Steps
1. Use a plastic scribe and Press the release latch until the battery pops out.
NOTE: Ensure that the + side of the battery is facing upwards.
Installing and removing system components 105
Figure 110. Removing the system battery
2. To install a system battery, press the battery into the connector until it snaps into place.
3. Insert the battery in the battery holder until the battery holder clip snaps into place.
Figure 111. Installing the system battery
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
3. Confirm that the battery is operating properly, by performing the following steps:
a. Enter the System Setup, while booting, by pressing F2.
b. Enter the correct time and date in the System Setup Time and Date fields.
c. Exit the System Setup.
d. To test the newly installed battery, remove the system from the enclosure for at least an hour.
e. Reinstall the system into the enclosure after an hour.
106 Installing and removing system components
f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.
Optional internal USB memory key
NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
Replacing the optional internal USB memory key
Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of
the USB memory key: 15.9 mm width x 57.15 mm length x 7.9 mm height.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
Steps
1. Locate the USB port or USB memory key on the system board.
To locate the USB port, see the System board jumpers and connectors section.
2. If installed, remove the USB memory key from the USB port.
Figure 112. Removing the internal USB memory key
a. USB memory key
b. USB port
3. Insert the replacement USB memory key into the USB port.
Installing and removing system components 107
Figure 113. Installing the internal USB memory key
a. USB memory key
b. USB port
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Optional optical drive
Removing the optical drive
The procedure for removing an optical drive and optical drive blank is the same.
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. If installed, remove the front bezel.
4. If applicable, remove the backplane cover.
5. Disconnect the power and data cables from the connectors on the optical drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them
from the system board and drive. Route these cables properly when you replace them to prevent them from being
pinched or crimped.
Steps
1. Press the release tab to release the optical drive.
2. Slide the optical drive out of the optical drive slot.
108 Installing and removing system components
Figure 114. Removing optical drive
3. If you are not installing a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is
the same as the optical drive.
Figure 115. Installing optical drive blank
Next steps
1. Replace the optical drive.
NOTE: Blanks must be installed on empty optical drive slot to maintain FCC certification of the system. The blank also
keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Installing and removing system components 109
Installing the optional optical drive
The procedure for installing an optical drive and optical drive blank.
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. If installed, remove the front bezel.
4. If applicable, remove the backplane cover.
5. Disconnect the power and data cables from the connectors on the optical drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them
from the system board and drive. Route these cables properly when you replace them to prevent them from being
pinched or crimped.
Steps
1. If installed, remove the optical drive blank. The procedure to remove an optical blank is similar to the optical drive.
Figure 116. Removing optical blank
2. Align the optical drive with the optical drive slot on the front of the system.
3. Slide in the optical drive until the release tab snaps into place.
110 Installing and removing system components
Figure 117. Installing optical drive
Next steps
1. Connect the power and data cables to the connector on the optical drive and the connector on the system board.
NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.
2. If removed, install the front bezel.
3. If applicable, install the backplane cover.
4. Follow the procedure listed in After working inside your system.
Power supply unit
NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same
firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the
Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
Hot spare feature
Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit
(PSU) redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100
percent of the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active
PSU. If the output voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the
sleeping PSU.
The default PSU settings are as follows:
●If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to
the active state.
●If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to
the sleep state.
Installing and removing system components 111
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide
available at www.dell.com/poweredgemanuals.
Removing a power supply unit blank
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
Steps
Pull the blank out of the system.
CAUTION: To ensure proper system cooling, the power supply unit blank must be installed in the second power
supply unit bay in a non-redundant configuration. Remove the power supply unit blank only if you are installing a
second power supply unit.
Figure 118. Removing a power supply unit blank
Next steps
1. Replace the power supply blank or install the power supply unit.
Removing a power supply unit
Prerequisites
CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant
systems, remove and replace only one PSU at a time in a system that is powered on.
1. Follow the safety guidelines listed in the Safety instructions.
2. Disconnect the power cable from the power outlet and from the PSU you intend to remove.
3. Remove the cable from the strap on the PSU handle.
4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal.
For information about the cable management arm, see the system’s rack documentation at www.dell.com/
poweredgemanuals.
Steps
Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.
112 Installing and removing system components
Figure 119. Removing a power supply unit
Next steps
1. Replace the power supply units or Install the PSU blank.
Installing a power supply unit
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum
output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
3. Remove the PSU blank.
Steps
Slide the PSU into the PSU bay until the release latch snaps into place.
Installing and removing system components 113
Figure 120. Installing a power supply unit
Next steps
1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the
system’s rack documentation at www.dell.com/poweredgemanuals.
2. Connect the power cable to the PSU, and plug the cable into a power outlet.
NOTE: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU redundancy may not occur until discovery is complete. The PSU status indicator
turns green to indicate that the PSU is functioning properly.
NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same
firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the
Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
Installing a power supply unit blank
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Remove the power supply unit.
Steps
Align the PSU blank with the PSU bay and push it into the PSU bay until it clicks into place.
114 Installing and removing system components
Figure 121. Installing a power supply unit blank
Power interposer board
Removing the power interposer board
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the power supply units.
4. Remove the air shroud.
Steps
1. Disconnect all the cables from the system board and the backplane.
NOTE: Observe the routing of the cable as you remove it from the system.
2. Using a Phillips #2 screwdriver, remove the screws securing the power interposer board (PIB) to the chassis.
3. Press the blue retention tab and lift the PIB at an angle to disengage it from the hooks on the PSU cage.
4. Remove the PIB from the system.
Installing and removing system components 115
Figure 122. Removing the power interposer board
Next steps
1. Replace the power interposer board.
Installing the power interposer board
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the power supply units.
4. Remove the air shroud.
Steps
1. Align the slots on the power interposer board (PIB) with the hooks on the PSU cage and press the PIB until the blue
retention tab clicks into place.
2. Using a Phillips #2 screwdriver, replace the screw that secures the PIB to the chassis.
3. Connect the cables to the system board and the drive backplane.
NOTE: Route the cables properly when you replace the PIB to prevent the cable from being pinched or crimped.
116 Installing and removing system components
Figure 123. Installing the power interposer board
Next steps
1. Install the air shroud.
2. Install the power supply units.
3. Follow the procedure listed in After working inside your system.
System board
Removing the system board
Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted
to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key.
If you replace this system board, you must supply the recovery key when you restart your system or program
before you can access the encrypted data on your drives.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the following components:
a. Air shroud
b. Expansion cards
c. Expansion card riser
d. Internal mini PERC card
e. If applicable, IDSDM module
f. If applicable, internal USB
g. Memory modules
h. Processor
i. Heat sink
j. LOM riser card
Installing and removing system components 117
k. If applicable, rear drive cage
l. Trusted Platform Module
m. Disconnect the fan cables
n. CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that
you cover the processor socket with the processor dust cover.
o. Disconnect all the cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from the
system.
Steps
1. Using a Phillips #2 screwdriver, remove the screws securing the system board to the chassis.
2. Holding the system board holder, slightly lift the system board and slide it towards the front of the chassis.
3. Lift the system board out of the chassis.
Figure 124. Removing the system board
Next steps
1. Replace the system board.
Installing the system board
Prerequisites
NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC
MAC address label of the replacement system board.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. If you are replacing the system board, remove all the components that are listed in the removing the system board section.
118 Installing and removing system components
Steps
1. Unpack the new system board assembly.
NOTE: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identification button while placing the system board into the
chassis.
2. Holding the system board holder, lower the system board it into the system.
3. Incline the system board at an angle and align the connectors with the slots on the rear of the chassis.
4. Slide the system board towards the rear of the chassis until the connectors are firmly seated in the slots.
Figure 125. Installing the system board
5. Using a Phillips #2 screwdriver, fasten the screws that secure the system board to the chassis.
Next steps
1. Replace the following:
a. Trusted platform module
NOTE: The TPM Module must be replaced only while installing new system board.
b. Internal mini PERC card
c. If applicable, IDSDM module
d. Heat sink
e. Processor
f. Expansion cards
g. Expansion card riser
h. If applicable, internal USB
i. Connect the fan cables
j. LOM riser card
k. Memory modules
l. Air shroud
m. If applicable, rear drive cage
n. Reconnect the cables to the system board.
Installing and removing system components 119
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable
securing bracket.
2. Follow the procedure listed in After working inside your system.
3. Power on the system.
4. Ensure that you perform the following steps:
a. Use the Easy Restore feature to restore the Service Tag. For more information, see the Easy restore section.
b. If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually. For more information, see
the Restoring the Service Tag by using Easy Restore section.
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). See the Reenabling the TPM for users section.
5. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the
Integrated Dell Remote Access Controller User’s Guide, at www.dell.com/idracmanuals.
Restoring the system using Easy Restore
The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data
after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system
board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
About this task
Below is a list of options available:
●Restore the service tag, license, and diagnostics information, press Y
●Navigate to the Lifecycle Controller based restore options, press N.
●Restore data from a previously created Hardware Server Profile, press F10
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
●To restore the system configuration data, press Y
●To use the default configuration settings, press N
NOTE: After the restore process is complete, system reboots.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System
Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1. Power on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed.
5. Click OK.
120 Installing and removing system components
Trusted Platform Module
Upgrading the Trusted Platform Module
Prerequisites
NOTE:
●Ensure that your operating system supports the version of the TPM module being installed.
●Ensure that you download and install the latest BIOS firmware on your system.
●Ensure that the BIOS is configured to enable UEFI boot mode.
About this task
CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board.
Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM
cannot be reinstalled or installed on another system board.
Removing the TPM
Steps
1. Locate the TPM connector on the system board.
2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3. Slide the TPM module out from its connector.
4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5. Pull the plastic rivet out of its slot on the system board.
Installing the TPM
Steps
1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
3. Press the plastic rivet until the rivet snaps into place.
4. Replace the screw that secures the TPM to the system board.
Figure 126. Installing the TPM
Installing and removing system components 121
Initializing TPM for users
Steps
1. Initialize the TPM.
For more information, see Initializing the TPM for users.
2. The TPM Status changes to Enabled, Activated.
Initializing the TPM 1.2 for users
Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On with Preboot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
Initializing the TPM 2.0 for users
Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On.
4. Save the settings.
5. Restart your system.
Control panel
Removing the left control panel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
Steps
1. Disconnect the left control panel cable from the system board connector.
2. Using a Phillips #1 screwdriver, remove the screws that secure the left control panel assembly to the chassis.
3. Hold the left control panel assembly and remove it from the system.
122 Installing and removing system components
Figure 127. Removing the left control panel
Next steps
1. Replace the left control panel.
Installing the left control panel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
Steps
1. Route the left control panel cable through the chassis sidewall.
NOTE: Route the cable properly to prevent the cable from being pinched or crimped.
2. Align and insert the tabs on the left control panel assembly into the slots on the chassis.
3. Using a Phillips #1 screwdriver, replace the screws to secure the left control panel assembly to the chassis.
4. Connect the left control panel cable to the connector on the system board.
Installing and removing system components 123
Figure 128. Installing the left control panel
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.
Removing the right control panel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
3. Remove the air shroud.
Steps
1. Disconnect the right control panel cable from the connector on the system board.
2. Open the blue cable retention latch and disconnect the VGA cable from the connector on the system board.
3. Using a Phillips #1 screwdriver, remove the screws that secure the right control panel assembly.
4. Hold the right control panel assembly and remove it from the system.
124 Installing and removing system components
Figure 129. Removing the right control panel
Next steps
1. Replace the right control panel.
Installing the right control panel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the air shroud.
Steps
1. Route the right control panel cable and the VGA cable through the chassis sidewall.
NOTE: Route the cable properly to prevent the cable from being pinched or crimped.
2. Align and insert the tabs on the right control panel assembly into the slots on the chassis.
3. Using a Phillips #1 screwdriver, replace the screws to secure the right control panel assembly to the chassis.
4. Connect the right control panel cable to the connector on the system board.
Installing and removing system components 125
Jumpers and connectors
This section provides essential and specific information about jumpers and switches. It also describes the connectors on the
various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install
components and cables correctly, you must be able to identify the connectors on the system board.
Topics:
•System board connectors
•System board jumper settings
•Disabling a forgotten password
5
Jumpers and connectors 127
System board connectors
Figure 131. System board connectors
1. PCI card Slot 5 2. PCI card Slot 4
3. PWRD_EN (Jumpers) 4. NVRAM_CLR (Jumpers)
5. LOM riser card 6. Battery
7. Riser slot 1A/Riser slot 1B 8. Mini PERC
9. System power 3 10. DIMMS for processor
11. Fan 6 12. Fan 5
13. SATA_A/PCIE_A 14. Fan 4
15. PCIE-B 16. SATA_B/PCIE_C
17. Processor 18. PCIE-D
19. Fan 3 20. PCIE-E
21. PCIE-F 22. Fan 2
23. Left control panel 24. Front backplane signal 1
25. Intrusion switch 26. Internal USB 3.0
27. System power 1 28. System power 2
29. PIB signal 2 30. PIB signal 1
31. IDSDM 32. Rear backplane/ ODD power
128 Jumpers and connectors
33. Front backplane signal 0 34. DIMMS for processor
35. TPM 36. Front video
System board jumper settings
For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section.
Table 21. System board jumper settings
Jumper Setting Description
PWRD_EN The BIOS password feature is enabled.
The BIOS password feature is disabled. The BIOS password is
now disabled and you are not allowed to set a new password.
NVRAM_CLR The BIOS configuration settings are retained at system boot.
The BIOS configuration settings are cleared at system boot.
CAUTION: Be careful when changing the BIOS settings. The BIOS interface is designed for advanced users. Any
change in the setting could prevent your system from starting correctly and you might have potential loss of
data.
Disabling a forgotten password
The software security features of the system include a system password and a setup password. The password jumper enables or
disables password features and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
Steps
1. Power off the system, and all the attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6.
4. Replace the system cover.
NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6.
However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new
password(s) the next time it boots.
5. Reconnect the system and all the attached peripherals.
6. Power off the system.
7. Remove the system cover.
8. Move the jumper on the system board from pins 4 and 6 to pins 2 and 4.
9. Replace the system cover.
10. Reconnect the system to the electrical outlet and power on the system, and all the attached peripherals.
11. Assign a new system and/or setup password.
Jumpers and connectors 129
System diagnostics and indicator codes
This section describes the diagnostic indicators on the system front panel that displays the system status during system startup.
Topics:
•Status LED indicators
•System health and system ID indicator codes
•iDRAC Quick Sync 2 indicator codes
•iDRAC Direct LED indicator codes
•LCD panel
•NIC indicator codes
•Power supply unit indicator codes
•Drive indicator codes
•Using system diagnostics
Status LED indicators
NOTE: The indicators display solid amber if any error occurs.
Figure 132. Status LED indicators
Table 22. Status LED indicators and descriptions
Icon Description Condition Corrective action
Drive indicator The indicator turns solid amber if
there is a drive error.
●Check the System Event Log to determine if the
drive has an error.
●Run the appropriate Online Diagnostics test.
Restart the system and run embedded
diagnostics (ePSA).
●If the drives are configured in a RAID array,
restart the system, and enter the host adapter
configuration utility program.
Temperature
indicator
The indicator turns solid amber if
the system experiences a thermal
error (for example, the ambient
temperature is out of range or
there is a fan failure).
Ensure that none of the following conditions exist:
●A cooling fan has been removed or has failed.
●System cover, air shroud, or back filler bracket is
removed.
●Ambient temperature is too high.
●External airflow is obstructed.
If the problem persists, see the
Getting help section.
6
130 System diagnostics and indicator codes
Table 22. Status LED indicators and descriptions (continued)
Icon Description Condition Corrective action
Electrical
indicator
The indicator turns solid amber
if the system experiences an
electrical error (for example,
voltage out of range, or a failed
power supply unit (PSU) or voltage
regulator).
Check the System Event Log or system messages
for the specific issue. If it is due to a problem with
the PSU, check the LED on the PSU. Reseat the
PSU.
If the problem persists, see the
Getting help section.
Memory indicator The indicator turns solid amber if a
memory error occurs.
Check the System Event Log or system messages
for the location of the failed memory. Reseat the
memory module.
If the problem persists, see the
Getting help section.
PCIe indicator The indicator turns solid amber if a
PCIe card experiences an error.
Restart the system. Update any required drivers for
the PCIe card. Reinstall the card.
If the problem persists, see the
Getting help section.
NOTE: For more information about the
supported PCIe cards, see the Expansion card
installation guidelines section.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of the system.
Figure 133. System health and system ID indicator
Table 23. System health and system ID indicator codes
System health and system ID
indicator code
Condition
Solid blue Indicates that the system is powered on, is healthy, and system ID mode is not active.
Press the system health and system ID button to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health and system ID
button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting
help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log
for specific error messages. For information about the event and error messages
generated by the system firmware and agents that monitor system components, go
to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it
up.
System diagnostics and indicator codes 131
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the left control panel of the system.
Table 24. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
Off (default state) Indicates that the iDRAC Quick Sync 2
feature is powered off. Press the iDRAC
Quick Sync 2 button to power on the
iDRAC Quick Sync 2 feature.
If the LED fails to power on, reseat the left
control panel flex cable and check. If the problem
persists, see the Getting help section.
Solid white Indicates that iDRAC Quick Sync 2 is
ready to communicate. Press the iDRAC
Quick Sync 2 button to power off.
If the LED fails to power off, restart the system.
If the problem persists, see the Getting help
section.
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see
the Getting help section.
Blinks white slowly Indicates that firmware update is in
progress.
If the indicator continues to blink indefinitely, see
the Getting help section.
Blinks white five times rapidly
and then powers off
Indicates that the iDRAC Quick Sync 2
feature is disabled.
Check if iDRAC Quick Sync 2 feature is
configured to be disabled by iDRAC. If
the problem persists, see the Getting help
section. www.dell.com/poweredgemanuals or Dell
OpenManage Server Administrator User’s Guide
at https://www.dell.com/openmanagemanuals.
Solid amber Indicates that the system is in fail-safe
mode.
Restart the system. If the problem persists, see
the Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2
hardware is not responding properly.
Restart the system. If the problem persists, see
the Getting help section.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC
subsystem.
You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or
tablet. Cable length should not exceed 3 feet (0.91 meters). Performance could be affected by cable quality. The following table
describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 25. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two
seconds
Indicates that the laptop or tablet is connected.
Blinking green (on for
two seconds and off for
two seconds)
Indicates that the laptop or tablet connected is recognized.
Powers off Indicates that the laptop or tablet is unplugged.
132 System diagnostics and indicator codes
LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or
requires attention. The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the
event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >
Look Up > Error Code, type the error code, and then click Look it up..
The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.
The status and conditions of the LCD panel are outlined here:
●The LCD backlight is white during normal operating conditions.
●If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of
whether the system is powered on or off.
●When the system powers off and there are no errors, the LCD enters the standby mode after five minutes of inactivity.
Press any button on the LCD to power it on.
●If the LCD panel stops responding, remove the bezel and reinstall it.
If the problem persists, see Getting help.
●The LCD backlight remains off if LCD messaging is powered off using the iDRAC utility, the LCD panel, or other tools.
Figure 134. LCD panel features
Table 26. LCD panel features
Item Button or
display
Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
●Press and hold the right button to increase scrolling speed.
●Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity,
the display starts scrolling.
4 LCD display Displays the system information, status, and error messages or iDRAC IP address.
Viewing Home screen
The Home screen displays user-configurable information about the system. This screen is displayed during normal system
operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the
standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.
Steps
1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2. To navigate to the Home screen from another menu, complete the following steps:
a. Press and hold the navigation button till the up arrow is displayed.
b. Navigate to the Home icon using the up arrow .
System diagnostics and indicator codes 133
c. Select the Home icon.
d. On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.
Table 27. Setup menu
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields
are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain
addresses. Two separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This
enables you to match an LCD message with an SEL entry.
Select Simple to view LCD error
messages in a simplified user-friendly description. For information about the event and error messages
generated by the system firmware and agents that monitor system components, go to
qrl.dell.com >
Look Up > Error Code, type the error code, and then click
Look it up..
Set home Select the default information to be displayed on the Home screen. See View menu section for the options
and option items that can be set as the default on the Home screen.
View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.
Table 28. View menu
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and
Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be
configured in the Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can
be configured in the Set home submenu of the Setup menu.
134 System diagnostics and indicator codes
NIC indicator codes
Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED
indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 135. NIC indicator codes
1. Link LED indicator
2. Activity LED indicator
Table 29. NIC indicator codes
NIC indicator codes Condition
Link and activity indicators are off. Indicates that the NIC is not connected to the network.
Link indicator is green, and activity indicator is blinking
green.
Indicates that the NIC is connected to a valid network at its maximum
port speed, and data is being sent or received.
Link indicator is amber, and activity indicator is blinking
green.
Indicates that the NIC is connected to a valid network at less than its
maximum port speed, and data is being sent or received.
Link indicator is green, and activity indicator is off. Indicates that the NIC is connected to a valid network at its maximum
port speed, and data is not being sent or received.
Link indicator is amber, and activity indicator is off. Indicates that the NIC is connected to a valid network at less than its
maximum port speed, and data is mot being sent or received.
Link indicator is blinking green, and activity is off. Indicates that the NIC identify is enabled through the NIC
configuration utility.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is
present or if a power fault has occurred.
Figure 136. AC PSU status indicator
1. AC PSU status indicator/handle
Table 30. AC PSU status indicator codes
Power indicator codes Condition
Green Indicates that a valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates an issue with the PSU.
System diagnostics and indicator codes 135
Table 30. AC PSU status indicator codes (continued)
Power indicator codes Condition
Not powered on Indicates that the power is not connected to the PSU.
Blinking green Indicates that the firmware of the PSU is being updated.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating
firmware. If firmware update is interrupted, the PSUs do not function.
Blinking green and
powers off
When hot-plugging a PSU, it blinks green five times at a rate of 4 Hz and powers off. This indicates
a PSU mismatch due to efficiency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label;
for example, Extended Power Performance (EPP) label. Mixing PSUs from previous
generations of PowerEdge servers is not supported, even if the PSUs have the same
power rating. This results in a PSU mismatch condition or failure to power on the
system.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition
and an unexpected system shutdown. To change from a high output configuration to a
low output configuration or vice versa, you must power off the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of
Titanium PSUs, which support only 240 V. When two identical PSUs receive different
input voltages, they can output different wattages, and trigger a mismatch.
Drive indicator codes
The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a
status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed.
Figure 137. Drive indicators on the drive and the mid drive tray backplane
1. Drive activity LED indicator
2. Drive status LED indicator
3. Drive capacity label
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power on.
NOTE: Drive status indicator behavior is managed by Storage Spaces Direct. Not all drive status indicators may be used.
136 System diagnostics and indicator codes
Table 31. Drive indicator codes
Drive status indicator code Condition
Blinks green twice per second Indicates that the drive is being identified or preparing for removal.
Off Indicates that the drive is ready for removal.
NOTE: The drive status indicator remains off until all drives are
initialized after the system is powered on. Drives are not ready
for removal during this time.
Blinks green, amber, and then powers off Indicates that there is an expected drive failure.
Blinks amber four times per second Indicates that the drive has failed.
Blinks green slowly Indicates that the drive is rebuilding.
Solid green Indicates that the drive is online.
Blinks green for three seconds, amber for three seconds,
and then powers off after six seconds
Indicates that the rebuild has stopped.
Using system diagnostics
If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the
issue.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to:
●Run tests automatically or in an interactive mode
●Repeat tests
●Display or save test results
●Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
●View status messages that inform you if tests are completed successfully
●View error messages that inform you of issues encountered during testing
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
Steps
1. As the system boots, press F10.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.
Running the Embedded System Diagnostics from Boot Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
System diagnostics and indicator codes 137
3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.
Results
System diagnostic controls
Table 32. System diagnostic controls
Menu Description
Configuration Displays the configuration and status information of all
detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on
the system. This is displayed if at least one event description
is recorded.
138 System diagnostics and indicator codes
Getting help
Topics:
•Recycling or End-of-Life service information
•Contacting Dell
•Accessing system information by using QRL
•Receiving automated support with SupportAssist
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components,
visit www.dell.com/recyclingworldwide and select the relevant country.
Contacting Dell
Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can
find Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies
depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical
assistance, or customer service issues:
Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter the system Service Tag in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword
field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Contact Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support
team.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R7515 system, to access
information about Dell EMC PowerEdge R7515.There is also another QRL for accessing product information located on the top
of the system cover.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
7
Getting help 139
The QRL includes the following information about your system:
●How-to videos
●Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview
●The system service tag to quickly access the specific hardware configuration and warranty information
●A direct link to Dell to contact technical assistance and sales teams
Steps
1. Go to www.dell.com/qrl, and navigate to your specific product or
2. Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick
Resource Locator section.
Quick Resource Locator for PowerEdge R7515 system
Figure 138. Quick Resource Locator for PowerEdge R7515 system
Receiving automated support with SupportAssist
Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server,
storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive
the following benefits:
●Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues,
both proactively and predictively.
●Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC
Technical Support.
●Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and
uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
●Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the
issue.
The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information
about SupportAssist, go to www.dell.com/supportassist.
140 Getting help
Documentation resources
This section provides information about the documentation resources for your system.
To view the document that is listed in the documentation resources table:
●From the Dell EMC support site:
1. Click the documentation link that is provided in the Location column in the table.
2. Click the required product or product version.
NOTE: To locate the product name and model, see the front of your system.
3. On the Product Support page, click Manuals & documents.
●Using search engines:
○Type the name and version of the document in the search box.
Table 33. Additional documentation resources for your system
Task Document Location
Setting up your
system
For more information about
installing and securing the system
into a rack, see the Rail Installation
Guide included with your rail
solution.
For information about setting up
your system, see the
Getting Started Guide
document that is shipped with
your system.
www.dell.com/poweredgemanuals
Configuring your
system
For information about the iDRAC
features, configuring and logging
in to iDRAC, and managing
your system remotely, see the
Integrated Dell Remote Access
Controller User's Guide.
For information about
understanding Remote Access
Controller Admin (RACADM)
subcommands and supported
RACADM interfaces, see the
RACADM CLI Guide for iDRAC.
For information about Redfish and
its protocol, supported schema,
and Redfish Eventing implemented
in iDRAC, see the Redfish API
Guide.
For information about iDRAC
property database group and
object descriptions, see the
Attribute Registry Guide.
For information about Intel
QuickAssist Technology, see the
Integrated Dell Remote Access
Controller User's Guide.
www.dell.com/poweredgemanuals
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Documentation resources 141
Table 33. Additional documentation resources for your system (continued)
Task Document Location
For information about earlier
versions of the iDRAC documents.
To identify the version of iDRAC
available on your system, on the
iDRAC web interface, click
? >
About.
www.dell.com/idracmanuals
For information about installing
the operating system, see the
operating system documentation.
www.dell.com/
operatingsystemmanuals
For information about updating
drivers and firmware, see the
Methods to download firmware
and drivers section in this
document.
www.dell.com/support/drivers
Managing your
system
For information about systems
management software offered by
Dell, see the Dell OpenManage
Systems Management Overview
Guide.
www.dell.com/poweredgemanuals
For information about setting
up, using, and troubleshooting
OpenManage, see the Dell
OpenManage Server Administrator
User’s Guide.
www.dell.com/
openmanagemanuals >
OpenManage Server Administrator
For information about installing
and using Dell SupportAssist,
see the Dell EMC SupportAssist
Enterprise User’s Guide.
https://www.dell.com/
serviceabilitytools
For information about
partner programs enterprise
systems management, see
the OpenManage Connections
Enterprise Systems Management
documents.
www.dell.com/
openmanagemanuals
Understanding event and error
messages
For information about the event
and error messages generated by
the system firmware and agents
that monitor system components,
go to qrl.dell.com > Look Up >
Error Code, type the error code,
and then click Look it up.
www.dell.com/qrl
Troubleshooting your
system
For information about identifying
and troubleshooting the
PowerEdge server issues, see the
Server Troubleshooting Guide.
www.dell.com/poweredgemanuals
142 Documentation resources