Dell PowerEdge T330 Owner's Manual
About the Dell PowerEdge T330 system
Documentation resources
Technical specifications
Initial system setup and configuration
Pre-operating system management applications
Installing and removing system components
Converting the system from tower mode to rack mode
- Safety instructions for converting system from tower to rack
- Preparing a system for conversion from tower mode to rack mode
Using system diagnostics
- Dell Embedded System Diagnostics
Jumpers and connectors
Troubleshooting your system
Getting help
- Contacting Dell
- Accessing system information by using QRL

DELL T330 User Manual

Displayed below is the user manual for T330 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL T330 Manual

Dell PowerEdge T330

Owner's Manual

Regulatory Model: E35S Series

Regulatory Type: E35S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

subsidiaries. Other trademarks may be trademarks of their respective owners.

2017 - 03

Rev. A02

Contents

1 About the Dell PowerEdge T330 system..........................................................................9

Supported congurations on PowerEdge T330 systems...................................................................................................10

Front panel ........................................................................................................................................................................11

Front panel features and indicators — tower mode.....................................................................................................11

Front panel features and indicators — rack mode.......................................................................................................15

LCD panel................................................................................................................................................................... 16

Back panel features...........................................................................................................................................................18

Back panel features and indicators..............................................................................................................................19

Diagnostic indicators........................................................................................................................................................ 20

Diagnostic indicators on the front panel..................................................................................................................... 20

Hard drive indicator codes...........................................................................................................................................21

NIC indicator codes.................................................................................................................................................... 22

Internal dual SD module indicator codes..................................................................................................................... 23

Indicator codes for redundant power supply unit........................................................................................................23

Non-redundant power supply unit indicator codes......................................................................................................24

Locating Service Tag of your system................................................................................................................................25

2 Documentation resources..............................................................................................26

3 Technical specications.................................................................................................28

Chassis dimensions...........................................................................................................................................................28

Chassis weight................................................................................................................................................................. 29

Processor specications...................................................................................................................................................29

Expansion bus specications............................................................................................................................................29

Memory specications..................................................................................................................................................... 29

Power specications........................................................................................................................................................ 30

Storage controller specications...................................................................................................................................... 30

Drive specications.......................................................................................................................................................... 30

Hard drives.................................................................................................................................................................30

Optical drive...............................................................................................................................................................30

Tape drives..................................................................................................................................................................31

Ports and connectors specications..................................................................................................................................31

USB ports................................................................................................................................................................... 31

NIC ports.................................................................................................................................................................... 31

iDRAC8....................................................................................................................................................................... 31

Serial connector.......................................................................................................................................................... 31

VGA ports................................................................................................................................................................... 31

SD vFlash....................................................................................................................................................................31

Internal Dual SD Module..............................................................................................................................................31

Video specications..........................................................................................................................................................32

Expanded operating temperature..................................................................................................................................... 32

Environmental specications............................................................................................................................................ 33

4 Initial system setup and conguration........................................................................... 35

Setting up your system.....................................................................................................................................................35

iDRAC conguration.........................................................................................................................................................35

Options to set up iDRAC IP address........................................................................................................................... 35

Options to install the operating system.............................................................................................................................36

Methods to download rmware and drivers............................................................................................................... 36

5 Pre-operating system management applications........................................................... 38

Navigation keys................................................................................................................................................................ 38

System Setup...................................................................................................................................................................38

Entering System Setup...............................................................................................................................................38

System Setup details..................................................................................................................................................39

System BIOS Settings details..................................................................................................................................... 39

System Information details......................................................................................................................................... 39

Memory Settings details.............................................................................................................................................40

Processor Settings details.......................................................................................................................................... 40

SATA Settings details.................................................................................................................................................. 41

Boot Settings details.................................................................................................................................................. 43

Network Settings screen details.................................................................................................................................43

Integrated Devices details...........................................................................................................................................44

Serial Communication details......................................................................................................................................45

System Prole Settings details................................................................................................................................... 45

System Security Settings details................................................................................................................................ 46

Miscellaneous Settings details.................................................................................................................................... 47

About Boot Manager........................................................................................................................................................48

Viewing Boot Manager...............................................................................................................................................48

Boot Manager main menu.......................................................................................................................................... 48

About Dell Lifecycle Controller..........................................................................................................................................49

Changing the boot order.................................................................................................................................................. 49

Choosing the system boot mode......................................................................................................................................49

Creating a system or setup password...............................................................................................................................49

Using your system password to secure your system........................................................................................................ 50

Deleting or changing system and setup password............................................................................................................50

Operating with a setup password enabled.........................................................................................................................51

Embedded systems management..................................................................................................................................... 51

iDRAC Settings utility........................................................................................................................................................51

Entering the iDRAC Settings utility..............................................................................................................................51

Changing the thermal settings.................................................................................................................................... 51

6 Installing and removing system components................................................................. 53

Safety instructions........................................................................................................................................................... 53

Before working inside your system................................................................................................................................... 53

After working inside your system......................................................................................................................................53

Recommended tools.........................................................................................................................................................54

Front bezel (optional)....................................................................................................................................................... 54

Installing the optional front bezel................................................................................................................................54

Removing the optional front bezel..............................................................................................................................55

System feet......................................................................................................................................................................55

Removing the system feet......................................................................................................................................... 55

Installing the system feet........................................................................................................................................... 56

Caster wheels (optional)—tower mode............................................................................................................................57

Installing caster wheels...............................................................................................................................................57

Removing caster wheels............................................................................................................................................ 58

System cover................................................................................................................................................................... 59

Removing the system cover.......................................................................................................................................59

Installing the system cover.........................................................................................................................................60

Inside the system............................................................................................................................................................. 62

Optical drives and tape drives (optional).......................................................................................................................... 62

Removing the optional optical drive or tape drive.......................................................................................................63

Installing the optical drive or tape drive...................................................................................................................... 65

Cooling shroud................................................................................................................................................................. 66

Removing the cooling shroud..................................................................................................................................... 66

Installing the cooling shroud........................................................................................................................................67

Intrusion switch................................................................................................................................................................68

Removing the intrusion switch................................................................................................................................... 68

Installing the intrusion switch..................................................................................................................................... 69

Hard drives.......................................................................................................................................................................70

Supported hard drive congurations........................................................................................................................... 71

Removing a 3.5-inch hot swappable hard drive carrier blank....................................................................................... 71

Installing a 3.5-inch hot swappable hard drive carrier blank.........................................................................................72

Removing a hot swappable hard drive carrier............................................................................................................. 73

Removing a hot swappable hard drive from a hard drive carrier..................................................................................74

Installing a hot swappable hard drive into a hot swappable hard drive carrier............................................................. 75

Installing a hot swappable hard drive carrier............................................................................................................... 76

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter........................................................77

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier..........................................78

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier......................................... 79

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter....................................................80

Hard drive backplane........................................................................................................................................................80

Removing the hard drive backplane ........................................................................................................................... 81

Installing the hard drive backplane..............................................................................................................................84

Four-slot hard drive blank.................................................................................................................................................85

Removing a four-slot hard drive blank........................................................................................................................ 85

Installing a four-slot hard drive blank...........................................................................................................................87

System memory................................................................................................................................................................87

General memory module installation guidelines...........................................................................................................88

Sample memory congurations.................................................................................................................................. 89

Removing memory modules....................................................................................................................................... 90

Installing memory modules.......................................................................................................................................... 91

Cooling fans..................................................................................................................................................................... 92

Removing the internal cooling fan...............................................................................................................................93

Installing the internal cooling fan.................................................................................................................................94

Internal USB memory key (optional).................................................................................................................................95

Replacing the optional internal USB memory key....................................................................................................... 95

Expansion cards............................................................................................................................................................... 96

Expansion card installation guidelines......................................................................................................................... 96

Removing an expansion card...................................................................................................................................... 97

Installing an expansion card........................................................................................................................................ 99

SD vFlash card (optional)................................................................................................................................................ 101

Removing the optional SD vFlash card...................................................................................................................... 101

Installing an optional SD vFlash card......................................................................................................................... 102

iDRAC port card (optional)..............................................................................................................................................102

Removing the optional iDRAC port card....................................................................................................................103

Installing the optional iDRAC port card......................................................................................................................104

Internal dual SD module (optional).................................................................................................................................. 105

Removing an (optional) internal SD card...................................................................................................................106

Installing an (optional) internal SD card..................................................................................................................... 107

Removing the optional internal dual SD module ....................................................................................................... 108

Installing the optional internal dual SD module ......................................................................................................... 109

Heat sink and processor................................................................................................................................................. 109

Removing the heat sink............................................................................................................................................. 110

Removing the processor.............................................................................................................................................111

Installing the processor..............................................................................................................................................113

Installing the heat sink............................................................................................................................................... 115

Power supply units.......................................................................................................................................................... 116

Redundant AC power supply unit...............................................................................................................................116

Non-redundant AC/cabled power supply unit........................................................................................................... 122

Power interposer board...................................................................................................................................................125

Removing the power interposer board...................................................................................................................... 125

Installing the power interposer board........................................................................................................................ 126

System battery ...............................................................................................................................................................127

Replacing the system battery....................................................................................................................................128

Control panel assembly................................................................................................................................................... 129

Removing the control panel assembly.......................................................................................................................129

Installing the control panel assembly..........................................................................................................................131

Removing the control panel assembly cover............................................................................................................. 132

Installing the control panel assembly cover............................................................................................................... 133

Removing the control panel board.............................................................................................................................133

Installing the control panel board...............................................................................................................................134

Removing the LCD module....................................................................................................................................... 135

Installing the LCD module......................................................................................................................................... 136

Removing the optional VGA module..........................................................................................................................137

Installing the optional VGA module............................................................................................................................138

System board..................................................................................................................................................................139

Removing the system board..................................................................................................................................... 139

Installing the system board........................................................................................................................................142

Restoring the Service Tag by using the Easy Restore feature................................................................................... 144

Entering the system Service Tag by using System Setup..........................................................................................144

Trusted Platform Module................................................................................................................................................ 145

Installing the Trusted Platform Module......................................................................................................................145

Initializing the TPM for BitLocker users.....................................................................................................................146

Initializing the TPM for TXT users.............................................................................................................................146

System top cover............................................................................................................................................................146

Removing the system top cover................................................................................................................................147

Installing the system top cover..................................................................................................................................147

7 Converting the system from tower mode to rack mode................................................149

Safety instructions for converting system from tower to rack........................................................................................ 149

Preparing a system for conversion from tower mode to rack mode................................................................................ 149

8 Using system diagnostics............................................................................................. 151

Dell Embedded System Diagnostics.................................................................................................................................151

When to use the Embedded System Diagnostics.......................................................................................................151

Running the Embedded System Diagnostics from Boot Manager..............................................................................151

Running the Embedded System Diagnostics from the Dell Lifecycle Controller......................................................... 151

System diagnostics controls...................................................................................................................................... 151

9 Jumpers and connectors..............................................................................................153

System board jumpers and connectors........................................................................................................................... 153

System board jumper settings.........................................................................................................................................154

Disabling a forgotten password.......................................................................................................................................155

10 Troubleshooting your system......................................................................................156

Safety rst — for you and your system..........................................................................................................................156

Troubleshooting system startup failure............................................................................................................................156

Troubleshooting external connections.............................................................................................................................156

Troubleshooting the video subsystem.............................................................................................................................156

Troubleshooting a USB device........................................................................................................................................ 156

Troubleshooting iDRAC Direct (USB XML conguration)................................................................................................ 157

Troubleshooting iDRAC Direct (Laptop connection)........................................................................................................ 157

Troubleshooting a serial I/O device................................................................................................................................. 158

Troubleshooting a NIC.....................................................................................................................................................158

Troubleshooting a wet system.........................................................................................................................................158

Troubleshooting a damaged system................................................................................................................................159

Troubleshooting the system battery................................................................................................................................160

Troubleshooting power supply units................................................................................................................................160

Troubleshooting power source problems...................................................................................................................160

Power supply unit problems.......................................................................................................................................161

Troubleshooting cooling problems....................................................................................................................................161

Troubleshooting cooling fans...........................................................................................................................................162

Troubleshooting system memory.....................................................................................................................................162

Troubleshooting an internal USB key...............................................................................................................................163

Troubleshooting an SD card............................................................................................................................................ 163

Troubleshooting an optical drive......................................................................................................................................164

Troubleshooting a tape backup unit.................................................................................................................................164

Troubleshooting a hard drive or SSD...............................................................................................................................165

Troubleshooting a storage controller............................................................................................................................... 165

Troubleshooting expansion cards.................................................................................................................................... 166

Troubleshooting processors.............................................................................................................................................167

11 Getting help................................................................................................................ 168

Contacting Dell............................................................................................................................................................... 168

Accessing system information by using QRL...................................................................................................................168

About the Dell PowerEdge T330 system

The Dell PowerEdge T330 is a single socket rack server and supports the following hardware conguration:

Component Quantity

Processor The server supports one processor from these product families

• Intel E3-1200 v5 or v6 series

• Intel Core i3 6100 series

• Intel Celeron G3900 series

• Intel Celeron G3930

• Intel Pentium G4500 series

• Intel Pentium G4600 series

Memory modules Up to four DIMMS

Hard drives Up to eight hard drives or solid state drives (SSDs)

Supported congurations on PowerEdge T330 systems

Figure 1. System view with supported congurations

Front panel

The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system

identication tag, system identication button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located

on the front panel. The hot swappable hard drives are accessible from the front panel.

Front panel features and indicators — tower mode

Figure 2. Front panel features and indicators — eight 3.5-inch hot swappable hard drive chassis

Table 1. Front panel features and indicators — eight 3.5-inch hot swappable hard drive chassis

Item Indicator, button, or

connector

Icon Description

1 Power-on indicator, power

button

Enables you to know the power status of the system. The

power-on indicator glows when the system power is on. The

power button controls the power supply output to the system.

NOTE: On ACPI-compliant operating systems, turning

o the system using the power button causes the

system to perform a graceful shutdown before power to

the system is turned o.

2 NMI button Enables you to troubleshoot software and device driver errors

when running certain operating systems. This button can be

pressed using the end of a paper clip.

Use this button only if directed to do so by qualied support

personnel or by the operating system documentation.

3 System identication button Enables you to locate a particular system within a rack. The

identication buttons are located on the front and back panels.

When one of these buttons is pressed, the LCD panel on the

front and the system status indicator on the back ash until one

of the buttons is pressed again.

Press the system identication button to turn the system ID on

or o.

If the system stops responding during POST, press and hold the

system ID button for more than ve seconds to enter BIOS

progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and

hold the system ID button for more than 15 seconds.

4 LCD menu buttons Enable you to navigate the control panel LCD menu.

5 Information tag Contains system information such as service tag, NIC, MAC

address, and so on for your reference. The information tag is a

slide-out label panel.

6 LCD panel Displays system ID, status information, and system error

messages. See LCD panel.

7 USB management port/iDRAC

Direct port

Functions as a regular USB port or provides access to the

iDRAC Direct features. For more information, see the iDRAC

Guide at Dell.com/idracmanuals.

This port is USB 2.0-compliant

8 USB connector Enables you to connect USB devices to the system. This port is

USB 3.0-compliant.

9 Optical drive or tape drives Enables you to install an optical drive or tape drives. For more

information about supported optical drives and tape drives, see

Optical drives and tape drives (optional).

10 Hard drives Enables you to install up to eight 3.5-inch (2.5-inch with

adapter) hot swappable hard drives/SSDs.

Figure 3. Front panel features and indicators — four 3.5-inch hot swappable hard drive chassis

Table 2. Front panel features and indicators — four 3.5-inch hot swappable hard drive chassis

Item Indicator, button, or

connector

Icon Description

1 Power-on indicator, power

button

Enables you to know the power status of the system. The

power-on indicator glows when the system power is on. The

power button controls the power supply output to the system.

Item Indicator, button, or

connector

Icon Description

NOTE: On ACPI-compliant operating systems, turning

o the system using the power button causes the

system to perform a graceful shutdown before power to

the system is turned o.

2 NMI button Enables you to troubleshoot software and device driver errors

when running certain operating systems. This button can be

pressed using the end of a paper clip.

Use this button only if directed to do so by qualied support

personnel or by the operating system documentation.

3 System identication button Enables you to locate a particular system within a rack. The

identication buttons are located on the front and back panels.

When one of these buttons is pressed, the LCD panel on the

front and the system status indicator on the back ash until one

of the buttons is pressed again.

Press the system identication button to turn the system ID on

or o.

If the system stops responding during POST, press and hold the

system ID button for more than ve seconds to enter BIOS

progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and

hold the system ID button for more than 15 seconds.

4 LCD menu buttons Enables you to navigate the control panel LCD menu.

5 Information tag Contains system information such as service tag, NIC, MAC

address, and so on for your reference. The information tag is a

slide-out label panel.

6 LCD panel Displays system ID, status information, and system error

messages. See LCD panel.

7 USB management port/iDRAC

Direct port

Functions as a regular USB port or provides access to the

iDRAC Direct features. For more information, see the iDRAC

Guide at Dell.com/idracmanuals.

This port is USB 2.0-compliant

8 USB connector Enables you to connect USB devices to the system. This port is

USB 3.0-compliant.

9 Optical drive or tape drives Enables you to install an optical drive or tape drives. For more

information about supported optical drives and tape drives, see

Optical drives and tape drives (optional).

10 Hard drives Enables you to install up to four 3.5-inch (2.5-inch with adapter)

hot swappable hard drives/SSDs.

11 Four-slot hard drive blank Supported on systems with an x8 hard drive backplane

congured for software RAID support. These systems support

only four hard drives, and the remaining hard drive slots are

preinstalled with the four-slot hard drive blank, and cannot be

upgraded for additional storage.

Front panel features and indicators — rack mode

Figure 4. Front panel features and indicators — rack mode

Table 3. Front panel features and indicators — rack mode

Item Indicator, button, or

connector

Icon Description

1 Power-on indicator, power

button

Enables you to know the power status of the system. The

power-on indicator glows when the system power is on. The

power button controls the power supply output to the system.

NOTE: On ACPI-compliant operating systems, turning

o the system using the power button causes the

system to perform a graceful shutdown before power to

the system is turned o.

2 NMI button Enables you to troubleshoot software and device driver errors

when running certain operating systems. This button can be

pressed using the end of a paper clip.

Use this button only if directed to do so by qualied support

personnel or by the operating system documentation.

3 System identication button Enables you to locate a particular system within a rack. The

identication buttons are located on the front and back panels.

When one of these buttons is pressed, the LCD panel on the

front and the system status indicator on the back ash until one

of the buttons is pressed again.

Press the system identication button to turn the system ID on

or o

If the system stops responding during POST, press and hold the

system ID button for more than ve seconds to enter BIOS

progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup) press and

hold the system ID button for more than 15 seconds.

4 LCD menu buttons Enable you to navigate the control panel LCD menu.

Item Indicator, button, or

connector

Icon Description

5 Information tag Contains system information such as service tag, NIC, MAC

address, and so on for your reference. The information tag is a

slide-out label panel.

6 LCD panel Displays system ID, status information, and system error

messages. See LCD panel.

7 USB management port/iDRAC

Direct port

Functions as a regular USB port or provides access to the

iDRAC Direct features. For more information, see the iDRAC

Guide at Dell.com/idracmanuals.

This port is USB 2.0-compliant

8 Video connector Enables you to connect a display to the system.

NOTE: The video connector is available only in the rack-

mode conguration of your system. For information on

converting your system from tower to the rack mode,

see Preparing a system for conversion from tower mode

to rack mode.

9 USB connector Enables you to connect USB devices to the system. This port is

USB 3.0-compliant.

10 Optical drive or tape drives Enables you to install an optical drive or tape drives. For more

information about supported optical drives and tape drives, see

Optical drives and tape drives (optional).

11 Hard drives Enables you to install up to eight 3.5-inch (2.5 inch with adapter)

hot swappable hard drives or four 3.5-inch (2.5 inch with

adapter) hot swappable hard drives.

LCD panel

The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning

correctly or if the system needs attention. For more information about error messages, see the Dell Event and Error Messages

Reference Guide at Dell.com/openmanagemanuals >OpenManage software.

• The LCD backlight turns blue during normal operating conditions.

• When the system needs attention, the LCD turns amber, and displays an error code followed by descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of

whether the system is turned on or o.

• The LCD backlight is turned o when the system is in standby mode and can be turned on by pressing either the Select, Left, or

Right button on the LCD panel.

• The LCD backlight remains o if LCD messaging is turned o using the iDRAC utility, the LCD panel, or other tools.

Figure 5. LCD panel features

Table 4. LCD panel features

Item Button Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press and hold the button to increase scrolling speed.

• Release the button to stop.

NOTE: The display stops scrolling when the button is released. After 45

seconds of inactivity, the display starts scrolling.

Viewing Home screen

The Home screen displays user-congurable information about the system. This screen is displayed during normal system operation

when there are no status messages or errors. When the system is in standby mode, the LCD backlight turns o after a few minutes

of inactivity, if there are no error messages.

1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).

2. To navigate to the Home screen from another menu, complete the following steps:

a. Press and hold the navigation button till the up arrow is displayed.

b. Navigate to the using the up arrow

c. Select the Home icon.

d. On the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must conrm the option before proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to congure the network mode. If Static IP is selected, the available elds are IP,

Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two

separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This

enables you to match an LCD message with an SEL entry.

Select Simple to view LCD error messages in a simplied user-friendly description. For more information

about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/

openmanagemanuals > OpenManage software.

Option Description

Set home Select the default information to be displayed on the Home screen. See View menu section for the options

and option items that can be set as the default on the Home screen.

View menu

NOTE: When you select an option in the View menu, you must conrm the option before proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary),

Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can be congured in the

Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be congured in the

Set home submenu of the Setup menu.

Back panel features

The back panel provides access to the features available on the back of the server, such as the system identication button, power

supply sockets, cable management arm connectors, iDRAC storage media, NIC ports, and USB and VGA ports. A majority of the

expansion card ports can be accessed from the back panel. The hot swappable power supply units, and if installed, the rear

accessible hard drives are accessible from the back panel.

Back panel features and indicators

Figure 6. Back panel features and indicators

Table 5. Back panel features and indicators

Item Indicator, button, or connector Icon Description

1 Power supply units (PSU1 and

PSU2)

Enables you to install up to two 495 W redundant and 350 W

non-redundant AC power supply units.

NOTE: Non-redundant PSU is supported in systems

with an x8 backplane.

2, 3 USB connectors (6) Enables you to connect USB devices to the system. Four ports

are USB 2.0-compliant and two ports are USB 3.0-compliant.

4, 5 Ethernet connectors (2) Enable you to connect two integrated 10/100/1000 Mbps NIC

connectors.

Item Indicator, button, or connector Icon Description

6 vFlash media card slot (optional) Enables you to connect a vFlash media card.

7 System identication button Enables you to locate a particular system within a rack. The

identication buttons are located on the front and back panels.

When one of these buttons is pressed, the LCD panel on the

front and the system status indicator on the back ash until

one of the buttons is pressed again.

Press the system identication button to turn the system ID on

or o.

If the system stops responding during POST, press and hold the

system ID button for more than ve seconds to enter the BIOS

progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup), press and

hold for more than 15 seconds.

8 System identication connector Enables you to connect the optional system status indicator

assembly through the optional cable management arm.

9 Video connector Enables you to connect a VGA display to the system.

10 Serial connector Enables you to connect a serial device to the system.

11 iDRAC port (optional) Enables you to install a dedicated management port card.

12 PCIe expansion card slots (4) Enables you to connect up to four full-height PCI expansion

cards.

Diagnostic indicators

The diagnostic indicators on the system indicate operation and error status.

Diagnostic indicators on the front panel

NOTE: No diagnostic indicators are lit when the system is turned o. To start the system, plug it into a working power

source and press the power button.

Table 6. Diagnostic indicators

Icon Description Condition Corrective action

Health indicator The indicator turns solid blue if the

system is in good health.

None required.

The indicator ashes amber:

• When the system is turned on.

• When the system is in standby.

• If any error condition exists. For

example, a failed fan, PSU, or a

hard drive.

Check the System Event Log or system messages for

the specic issue. For more information about error

messages, see the Dell Event and Error Messages

Reference Guide at Dell.com/openmanagemanuals >

OpenManage software.

The POST process is interrupted without any video

output due to invalid memory congurations. See the

Getting help section.

Icon Description Condition Corrective action

Hard drive

indicator

The indicator ashes amber if there

is a hard drive error.

Check the System Event Log to determine the hard

drive that has an error. Run the appropriate Online

Diagnostics test. Restart the system and run

embedded diagnostics (ePSA). If the hard drives are

congured in a RAID array, restart the system and

enter the host adapter conguration utility program.

Electrical

indicator

The indicator ashes amber if the

system experiences an electrical

error (for example, voltage out of

range, or a failed power supply unit

(PSU) or voltage regulator).

Check the System Event Log or system messages for

the specic issue. If it is due to a problem with the

PSU, check the LED on the PSU. Reseat the PSU. If

the problem persists, see the Getting help section.

Temperature

indicator

The indicator ashes amber if the

system experiences a thermal error

(for example, the ambient

temperature is out of range or fan

failure).

Ensure that none of the following conditions exist:

• A cooling fan has been removed or has failed.

• System cover, cooling shroud, EMI ller panel,

memory module blank, or back ller bracket is

removed.

• Ambient temperature is too high.

• External airow is obstructed.

See the Getting help section.

Memory indicator The indicator ashes amber if a

memory error occurs.

Check the system event log or system messages for

the location of the failed memory. Reseat the memory

module. If the problem persists, see the Getting help

section.

Hard drive indicator codes

Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of

the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition

of the hard drive.

Figure 7. Hard drive indicators

1. Hard drive activity indicator 2. Hard drive status indicator

3. Hard drive

NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side)

does not turn on.

Table 7. Hard drive indicator codes

Drive-status indicator pattern Condition

Flashes green twice per second Identifying drive or preparing for removal.

O Drive ready for insertion or removal.

NOTE: The drive status indicator remains o until all hard

drives are initialized after the system is turned on. Drives are

not ready for insertion or removal during this time.

Flashes green, amber, and then turns o Predicted drive failure

Flashes amber four times per second Drive failed

Flashes green slowly Drive rebuilding

Steady green Drive online

Flashes green for three seconds, amber for three seconds,

and then turns o after six seconds

Rebuild stopped

NIC indicator codes

The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED

indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.

Figure 8. NIC indicators

1. link indicator 2. activity indicator

Table 8. NIC indicators

Convention Status Condition

A Link and activity indicators are o The NIC is not connected to the network.

B Link indicator is green The NIC is connected to a valid network at its maximum

port speed (1 Gbps or 10 Gbps).

Convention Status Condition

C Link indicator is amber The NIC is connected to a valid network at less than its

maximum port speed.

D Activity indicator is ashing green Network data is being sent or received.

Internal dual SD module indicator codes

The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can congure the IDSDM for storage or

as the OS boot partition. The IDSDM card oers the following features:

• Dual card operation — maintains a mirrored conguration by using SD cards in both the slots and provides redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the

information is replicated from one SD card to another.

• Single card operation — single card operation is supported, but without redundancy.

The following table describes the IDSDM indicator codes:

Table 9. IDSDM indicator codes

Convention IDSDM indicator code Description

A Green Indicates that the card is online.

B Flashing green Indicates rebuild or activity.

C Flashing amber Indicates card mismatch or that the card has failed.

D Amber Indicates that the card is oine, has failed, or is write-

protected.

E Not lit Indicates that the card is missing or is booting.

Indicator codes for redundant power supply unit

Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power

fault has occurred.

Figure 9. AC PSU status indicator

1. AC PSU status indicator or handle

Table 10. Redundant AC PSU status indicator

Convention Power Indicator

Pattern

Condition

A Green A valid power source is connected to the PSU and the PSU is operational.

B Flashing green When the PSU rmware is being updated, the PSU handle ashes green.

CAUTION: Do not disconnect the power cord or unplug the PSU when

updating rmware. If rmware update is interrupted, the PSUs will not

function. You must roll back the PSU rmware by using Dell Lifecycle

Controller. For more information, see Dell Lifecycle Controller User’s Guide at

Dell.com/idracmanuals.

C Flashing green and

turns o

When hot-adding a PSU, the PSU handle ashes green ve times at 4 Hz rate and

turns o. This indicates that there is a PSU mismatch with respect to eciency,

feature set, health status, and supported voltage.

CAUTION: For AC PSUs, use only PSUs with the Extended Power

Performance (EPP) label on the back.

NOTE: Ensure that both the PSUs are of the same capacity.

NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can

result in a PSU mismatch condition or failure to turn the system on.

D Flashing amber Indicates a problem in the PSU.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the

ashing indicator. Swapping the other PSU to make a matched pair can result

in an error condition and unexpected system shutdown. To change from a

High Output conguration to a Low Output conguration or vice versa, you

must turn o the system.

CAUTION: AC PSUs support both 220 V and 110 V input voltages with the

exception of Titanium PSUs, which support only 220 V. When two identical

PSUs receive dierent input voltages, they can output dierent wattages,

and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the

same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and triggers a

mismatch.

E Not lit Power is not connected.

Non-redundant power supply unit indicator codes

Press the self-diagnostic button to perform a quick health check on the non-redundant power supply unit (PSU) of the system.

Figure 10. Non-redundant AC PSU status indicator and self-diagnostic button

1. self-diagnostic button 2. AC PSU status indicator

Table 11. Non-redundant AC PSU status indicator

Power Indicator Pattern Condition

Not lit Power is not connected or PSU is faulty.

Green A valid power source is connected to the PSU and the PSU is operational.

Locating Service Tag of your system

Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code is and Service Tag

are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the

chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code is and Service Tag

are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the

chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

Documentation resources

This section provides information about the documentation resources for your system.

Table 12. Additional documentation resources for your system

Task Document Location

Setting up your system For information about installing the system into a

rack, see the Rack documentation included with

your rack solution.

Dell.com/poweredgemanuals

For information about turning on the system and

the technical specications of your system, see

the Getting Started With Your System document

that is shipped with your system.

Dell.com/poweredgemanuals

Conguring your system For information about the iDRAC features,

conguring and logging in to iDRAC, and

managing your system remotely, see the

Integrated Dell Remote Access Controller User's

Guide.

Dell.com/idracmanuals

For information about installing the operating

system, see the operating system

documentation.

Dell.com/operatingsystemmanuals

For information about understanding Remote

Access Controller Admin (RACADM)

subcommands and supported RACADM

interfaces, see the RACADM Command Line

Reference Guide for iDRAC.

Dell.com/idracmanuals

For information about updating drivers and

rmware, see the Methods to download

rmware and drivers section in this document.

Dell.com/support/drivers

Managing your system For information about systems management

software oered by Dell, see the Dell

OpenManage Systems Management Overview

Guide.

Dell.com/openmanagemanuals

For information about setting up, using, and

troubleshooting OpenManage, see the Dell

OpenManage Server Administrator User’s Guide.

Dell.com/openmanagemanuals

For information about installing, using, and

troubleshooting Dell OpenManage Essentials,

see the Dell OpenManage Essentials User’s

Guide.

Dell.com/openmanagemanuals

For information about installing and using Dell

SupportAssist, see the Dell EMC SupportAssist

Enterprise User’s Guide.

Dell.com/SupportAssist Enterprise

Task Document Location

For information about installing and using Active

System Manager (ASM), see the Active System

Manager User’s Guide.

Dell.com/asmdocs

For understanding the features of Dell Lifecycle

Controller (LCC), see the Dell Lifecycle

Controller User’s Guide.

Dell.com/idracmanuals

For information about partner programs

enterprise systems management, see the

OpenManage Connections Enterprise Systems

Management documents.

Dell.com/

omconnectionsenterprisesystemsmanagement

For information about connections and client

systems management, see the OpenManage

Connections Client Systems Management

documentation.

Dell.com/dellclientcommandsuitemanuals

For information about viewing inventory,

performing conguration and monitoring tasks,

remotely turning on or o servers, and enabling

alerts for events on servers and components

using the Dell Chassis Management Controller

(CMC), see the CMC User’s Guide.

Dell.com/esmmanuals

Understanding event and

error messages

For information about checking the event and

error messages generated by the system

rmware and agents that monitor system

components, see the Dell Event and Error

Messages Reference Guide.

Dell.com/openmanagemanuals > OpenManage

software

Technical specications

Chassis dimensions

Figure 11. Chassis dimensions of Dell PowerEdge T330 system

Table 13. Dimensions of Dell PowerEdge T330 system

System X (with

feet open)

X (with

castor)

Xa Y Ya Yb Z Za Zb

PowerEdge

T330 304.5 mm

(11.99

inches)

307.9 mm

( 12.12

inches)

218 mm

(8.58

inches)

471.3 mm

(18.55

inches)

430.3 mm

(16.94

inches)

443.3 mm

(17.45

inches)

594.82

mm (23.42

inches)

578.42 mm

(22.77

inches)

542.2 mm

(21.34

inches)

Chassis weight

Table 14. Chassis weight

System Maximum weight

PowerEdge T330 36 Kg (79.36 lb)

Processor specications

Processor Specication

Type The PowerEdge T330 supports any one of the processors listed here:

• Intel E3-1200 v5 or v6 series

• Intel Core i3 6100 series

• Intel Celeron G3900 series

• Intel Celeron G3930

• Intel Pentium G4500 series

• Intel Pentium G4600 series

Expansion bus specications

PCI Express

expansion slots Specication

Slot 1 One full-height, half-length x8 PCIe Gen3 card slot connected to processor

Slot 2 One full-height, half-length x16 PCIe Gen3 card slot connected to processor

Slot 3 One full-height, half-length x1 PCIe Gen3 card slot connected to Platform Controller Hub (PCH)

Slot 4 One full-height, half-length x8 PCIe Gen3 card slot connected to PCH

Memory specications

Memory Specication

Architecture 1600 MT/s, 1866 MT/s, 2133 MT/s, or 2400 MT/s DDR4 Unbuered DIMMs

Support for advanced ECC or memory optimized operation

Memory module

sockets

Four 288-pin sockets

Memory module

capacities (UDIMM)

4 GB (single-rank), 8 GB (single- and dual-rank), 16 GB (single- and dual-rank)

Minimum RAM 4 GB

Maximum RAM 64 GB

Power specications

Power supply

unit Specication

Power rating per hot

swappable power

supply unit (PSU)

495 W (Platinum) AC (100–240 V, 50/60 Hz, 6.5 A–3 A)

Power rating per

cabled PSU

350 W (Bronze) AC (100–240 V, 50/60 Hz, 5.5 A–3 A)

Heat dissipation NOTE: Heat dissipation is calculated by using the power supply unit wattage rating.

1357 BTU/hr maximum (350 W PSU)

1908 BTU/hr maximum (495 W PSU)

Voltage NOTE: This system is also designed to be connected to IT power systems with a phase-to-phase

voltage not exceeding 230 V.

100–240 V AC, autoranging, 50/60 Hz

Storage controller specications

Storage

controller Specication

Storage controller

type

PERC H730, PERC H330, PERC H830, PERC S130.

NOTE: Your system supports software RAID S130 and a PERC card.

For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC)

documentation at Dell.com/storagecontrollermanuals.

Drive specications

Hard drives

The PowerEdge T330 system supports SAS, SATA, Nearline SAS hard drives and Solid State Drives (SSDs).

Drives Specication

Eight hard drive

systems

Up to eight 3.5-inch hot swappable SATA, or nearline SAS hard drives

NOTE: 2.5-inch hard drives in 3.5-inch carriers are supported for SAS, and SATA SSD hard drives

Four hard drive

systems

Up to four 3.5-inch hot swappable SATA, or nearline SAS hard drives

NOTE: 2.5-inch hard drives in 3.5-inch carriers are supported for SAS, and SATA SSD hard drives

Optical drive

The PowerEdge T330 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive.

Tape drives

The PowerEdge T330 system supports up to two optional 5.25-inch tape drives

Ports and connectors specications

USB ports

The PowerEdge T330 system supports:

• USB 2.0-compliant ports on the front panel

• USB 3.0-compliant and USB 2.0-compliant ports on the back panel

• USB 3.0-compliant internal port

The following table provides more information about the USB specications:

Table 15. USB specications

System Front panel Back panel Internal

PowerEdge T330 Two 4-pin, USB 2.0-compliant

ports Two 9-pin, USB 3.0-compliant

port

Four 4-pin, USB 2.0-compliant

port

One 9-pin, USB 3.0-compliant

port

NIC ports

The PowerEdge T330 system supports two 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel.

iDRAC8

The PowerEdge T330 system supports one optional dedicated 1 GbE Ethernet on the iDRAC Enterprise port card.

Serial connector

The serial connector connects a serial device to the system. The PowerEdge T330 system supports one serial connector on the

back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.

VGA ports

The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge T330 system supports

two 15-pin VGA ports one each on the front and back panels.

SD vFlash

The PowerEdge T330 system supports one optional SD vFlash memory card on the iDRAC Enterprise port card.

NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system.

Internal Dual SD Module

The PowerEdge T330 system supports two optional ash memory card slots with an internal dual SD module.

NOTE: One card slot is dedicated for redundancy.

Video specications

The PowerEdge T330 system supports Integrated Matrox G200 with iDRAC8 and 16 MB application memory.

Table 16. Supported video resolution options

Resolution Refresh Rate (Hz) Color Depth (bit)

640 x 480 60, 70 8, 16, 32

800 x 600 60, 75, 85 8, 16, 32

1024 x 768 60, 75, 85 8, 16, 32

1152 X 864 60, 75, 85 8, 16, 32

1280 x 1024 60, 75 8, 16, 32

1440 x 900 60 8, 16, 32

Expanded operating temperature

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD

and in the System Event Log.

Expanded

operating

temperature

Specications

Continuous

operation

5°C to 40°C (40°F to 104°F) at 5% to 85% RH with 29°C (84.2°F)dew point.

NOTE: Outside the standard operating temperature (10°C to 35°C(50°F to 95°F)), the system

can operate continuously down to 5°C (40°F) or as high as 40°C (104°F).

For temperatures between 35°C( 95°F) and 40°C(104°F), de-rate maximum allowable temperature by 1°C

per 175 m (33.8°F per 574.14 ft) above 950 m (3116.8 ft).

≤ 1% of annual

operating hours

–5°C to 45°C (23°F to 113°F) at 5% to 90% RH with 29°C (84.2°F) dew point.

NOTE: Outside the standard operating temperature (10°C to 35°C(50°F to 95°F)),, the system

can operate down to –5°C (23°F)or up to 45°C (113°F) for a maximum of 1% of its annual

operating hours.

For temperatures between 40°C (104°F) and 45°C (113°F), de-rate maximum allowable temperature by

1°C per 125 m (33.8°F per 410.105ft) above 950 m (3116.8 ft).

Expanded Operating

Temperature

Restrictions

• The operating temperature specied is for a maximum altitude of 3048 m (10,000 ft).

• Non-redundant power supply units are not supported.

• Cabled power supply units are not supported.

• Non Dell qualied peripheral cards and/or peripheral cards greater than 25 W are not supported.

• Internal Tape backup drive (TBU) is not supported.

• Do not perform a cold startup below 5°C (40°F).

Expanded

operating

temperature

Specications

• Enable processor performance degrade.

Environmental specications

NOTE: For additional information about environmental measurements for specic system congurations, see Dell.com/

environmental_datasheets.

Temperature Specications

Storage –40°C to 65°C (–40°F to 149°F)

Continuous

operation (for

altitude less than

950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

Fresh air For information on fresh air, see Expanded Operating Temperature section.

Maximum

temperature

gradient (operating

and storage)

20°C/h (68°F/h)

Relative humidity Specications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.

Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.

Maximum

vibration Specications

Operating 0.26 Grms at 5 Hz to 350 Hz (operation orientation).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Maximum shock Specications

Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3

ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side

of the system) of 71 G for up to 2 ms.

Maximum

altitude Specications

Operating 3048 m (10,000 ft).

Storage 12,000 m (39,370 ft).

Operating

temperature de-

rating

Specications

Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (33.8°F/984.25 ft) above 950 m (3,117 ft)

Operating

temperature de-

rating

Specications

35 °C to 40 °C

(95 °F to 104 °F)

Maximum temperature is reduced by 1°C/175 m (1°F/574.14 ft) above 950 m (3,117 ft).

40 °C to 45 °C

(104 °F to 113 °F)

Maximum temperature is reduced by 1°C/125 m (1°F/410.1 ft) above 950 m (3,117 ft).

The following section denes the limits to help avoid IT equipment damage and/or failure from particulates and gaseous

contamination. If the levels of particulates or gaseous pollution are beyond the specied limits and cause equipment damage or

failure, you may need to rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the

customer.

Particulate

contamination Specications

Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a 95% upper condence limit.

NOTE: Applies to data center environments only. Air ltration requirements do not apply to IT

equipment designed to be used outside a data center, in environments such as an oce or factory

oor.

NOTE: Air entering the data center must have MERV11 or MERV13 ltration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.

NOTE: Applies to data center and non-data center environments.

Corrosive dust • Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point less than 60% relative humidity.

NOTE: Applies to data center and non-data center environments.

Gaseous

contamination Specications

Copper coupon

corrosion rate

<300 Å/month per Class G1 as dened by ANSI/ISA71.04-1985.

Silver coupon

corrosion rate

<200 Å/month as dened by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Initial system setup and conguration

Setting up your system

Complete the following steps to set up your system:

1. Unpack the system.

2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation

Placemat at .Dell.com/poweredgemanuals.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn the system on by pressing the power button or by using iDRAC.

6. Turn on the attached peripherals.

iDRAC conguration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the

overall availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system

management, and reduces the need for physical access to the system.

Options to set up iDRAC IP address

You must congure the initial network settings based on your network infrastructure to enable the communication to and from

iDRAC. You can set up the IP address by using one of the following interfaces:

Interfaces Document/Section

iDRAC Settings

utility

See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals

Dell Deployment

Toolkit

See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals

Dell Lifecycle

Controller

See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals

Chassis or Server

LCD panel

See the LCD panel section

You must use the default iDRAC IP address 192.168.0.120 to congure the initial network settings, including setting up DHCP or a

static IP for iDRAC.

NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet

connector 1 on the system board.

NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.

You can log in to iDRAC as:

• iDRAC user

• Microsoft Active Directory user

• Lightweight Directory Access Protocol (LDAP) user

The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.

NOTE: You must have iDRAC credentials to log in to iDRAC.

For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's

Guide at Dell.com/idracmanuals.

Options to install the operating system

If the system is shipped without an operating system, install the supported operating system by using one of the following resources:

Table 17. Resources to install the operating system

Resources Location

Dell Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals

Dell Lifecycle Controller Dell.com/idracmanuals

Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals

Dell certied VMware ESXi Dell.com/virtualizationsolutions

Supported operating systems on Dell PowerEdge systems Dell.com/ossupport

Installation and How-to videos for supported operating systems

on Dell PowerEdge systems

Supported Operating Systems for Dell PowerEdge Systems

Methods to download rmware and drivers

You can download the rmware and drivers by using any of the following methods:

Table 18. Firmware and drivers

Methods Location

From the Dell Support site Dell.com/support/home

Using Dell Remote Access Controller Lifecycle Controller (iDRAC

with LC)

Dell.com/idracmanuals

Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals

Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals

Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals

Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals

Downloading the drivers and rmware

Dell recommends that you download and install the latest BIOS, drivers, and systems management rmware on your system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and rmware.

Steps

1. Go to Dell.com/support/drivers.

2. In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and

then click Submit.

NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect

your Service Tag, or in General support, navigate to your product.

3. Click Drivers & Downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers to a USB drive, CD, or DVD.

Pre-operating system management applications

You can manage basic settings and features of a system without booting to the operating system by using the system rmware.

Navigation keys

The navigation keys can help you quickly access the pre-operating system management applications.

Table 19. Navigation keys

Key Description

<Page Up> Moves to the previous screen.

<Page Down> Moves to the next screen.

Up arrow Moves to the previous eld.

Down arrow Moves to the next eld.

<Enter> Enables you to type a value in the selected eld (if applicable) or follow the link in the eld.

Spacebar Expands or collapses a drop-down list, if applicable.

<Tab> Moves to the next focus area.

NOTE: This feature is applicable for the standard graphic browser only.

<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen exits System BIOS

or iDRAC Settings/ Device Settings/Service Tag Settings and proceeds with system boot.

<F1> Displays the System Setup help.

System Setup

By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and device settings of your system.

NOTE: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text

browser, press F1.

You can access system setup by using two methods:

• Standard graphical browser — The browser is enabled by default.

• Text browser — The browser is enabled by using Console Redirection.

Entering System Setup

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart your system

and try again.

System Setup details

The System Setup Main Menu screen details are explained as follows:

Option Description

System BIOS Enables you to congure BIOS settings.

iDRAC Settings Enables you to congure iDRAC settings.

The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI

(Unied Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the

iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller

User’s Guide at Dell.com/idracmanuals.

Device Settings Enables you to congure device settings.

System BIOS Settings details

The System BIOS Settings screen details are explained as follows:

Option Description

System Information Species information about the system such as the system model name, BIOS version, and Service Tag.

Memory Settings Species information and options related to the installed memory.

Processor Settings Species information and options related to the processor such as speed and cache size.

SATA Settings Species options to enable or disable the integrated SATA controller and ports.

Boot Settings Species options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot

settings.

Network Settings Species options to change the network settings.

Integrated Devices Species options to manage integrated device controllers and ports and specify related features and options.

Serial

Communication

Species options to manage the serial ports and specify related features and options.

System Prole

Settings

Species options to change the processor power management settings, memory frequency, and so on.

System Security Species options to congure the system security settings, such as system password, setup password,

Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system.

Miscellaneous

Settings

Species options to change the system date, time, and so on.

System Information details

The System Information screen details are explained as follows:

Option Description

System Model

Name

Species the system model name.

System BIOS

Version

Species the BIOS version installed on the system.

Option Description

System

Management

Engine Version

Species the current version of the Management Engine rmware.

System Service Tag Species the system Service Tag.

System

Manufacturer

Species the name of the system manufacturer.

System

Manufacturer

Contact

Information

Species the contact information of the system manufacturer.

System CPLD

Version

Species the current version of the system complex programmable logic device (CPLD) rmware.

UEFI Compliance

Version

Species the UEFI compliance level of the system rmware.

Memory Settings details

The Memory Settings screen details are explained as follows:

Option Description

System Memory

Size

Species the memory size in the system.

System Memory

Type

Species the type of memory installed in the system.

System Memory

Speed

Species the memory speed.

System Memory

Voltage

Species the memory voltage.

Video Memory Species the amount of video memory.

System Memory

Testing

Species whether the memory tests are run during system boot. Options are Enabled and Disabled. This

option is set to Disabled by default.

Memory Operating

Mode

Species the memory operating mode. The available option is Optimizer Mode.

Processor Settings details

The Processor Settings screen details are explained as follows:

Option Description

Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set

to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays

only one logical processor per core. This option is set to Enabled by default.

QPI Speed Enables you to control QuickPath Interconnect data rate settings.

Virtualization

Technology

Enables or disables the additional hardware capabilities provided for virtualization. This option is set to

Enabled by default.

Adjacent Cache

Line Prefetch

Optimizes the system for applications that need high utilization of sequential memory access. This option is

set to Enabled by default. You can disable this option for applications that need high utilization of random

memory access.

Option Description

Hardware

Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by default.

DCU Streamer

Prefetcher

Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by

default.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.

Congurable TDP Enables you to recongure the processor Thermal Design Power (TDP) levels during POST based on the

power and thermal delivery capabilities of the system. TDP veries the maximum heat the cooling system is

needed to dissipate. This option is set to Nominal by default.

NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.

X2Apic Mode Enables or disables the X2Apic mode.

Dell Controlled

Turbo

Controls the turbo engagement. Enable this option only when System Prole is set to Performance.

NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.

Number of Cores

per Processor

Controls the number of enabled cores in each processor. This option is set to All by default.

Processor 64-bit

Support

Species if the processor(s) support 64-bit extensions.

Processor Core

Speed

Species the maximum core frequency of the processor.

Processor 1 The following settings are displayed for each processor installed in the system:

Option Description

Family-Model-

Stepping

Species the family, model, and stepping of the processor as dened by Intel.

Brand Species the brand name.

Level 2 Cache Species the total L2 cache.

Level 3 Cache Species the total L3 cache.

Number of Cores Species the number of cores per processor.

SATA Settings details

The SATA Settings screen details are explained as follows:

Option Description

Embedded SATA Enables the embedded SATA option to be set to O, , AHCI, or RAID modes. This option is set to AHCI by

default.

Security Freeze

Lock

Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable

only for AHCI mode.

Write Cache Enables or disables the command for Embedded SATA drives during POST.

Port A For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Species the drive model of the selected device.

Option Description

Drive Type Species the type of drive attached to the SATA port.

Capacity Species the total capacity of the hard drive. This eld is undened for removable

media devices such as optical drives.

Port B For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Species the drive model of the selected device.

Drive Type Species the type of drive attached to the SATA port.

Capacity Species the total capacity of the hard drive. This eld is undened for removable

media devices such as optical drives.

Port C For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Species the drive model of the selected device.

Drive Type Species the type of drive attached to the SATA port.

Capacity Species the total capacity of the hard drive. This eld is undened for removable

media devices such as optical drives.

Port D For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Species the drive model of the selected device.

Drive Type Species the type of drive attached to the SATA port.

Capacity Species the total capacity of the hard drive. This eld is undened for removable

media devices such as optical drives.

Port E For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Species the drive model of the selected device.

Drive Type Species the type of drive attached to the SATA port.

Capacity Species the total capacity of the hard drive. This eld is undened for removable

media devices such as optical drives.

Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this eld to Auto

to enable BIOS support. Set it to OFF to turn o BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Species the drive model of the selected device.

Drive Type Species the type of drive attached to the SATA port.

Option Description

Capacity Species the total capacity of the hard drive. This eld is undened for removable

media devices such as optical drives.

Boot Settings details

The Boot Settings screen details are explained as follows:

Option Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system

is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this eld to BIOS allows

compatibility with non-UEFI operating systems. This option is set to BIOS by default.

NOTE: Setting this eld to UEFI disables the BIOS Boot Settings menu. Setting this eld to BIOS

disables the UEFI Boot Settings menu.

Boot Sequence

Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to

boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.

Hard-Disk Failover Species the hard drive that is booted in the event of a hard drive failure. The devices are selected in the

Hard-Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the

rst hard drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are

attempted to boot in the order selected in the Hard-Disk Drive Sequence. This option is not enabled for

UEFI Boot Mode.

Boot Option

Settings

Congures the boot sequence and the boot devices.

BIOS Boot Settings Enables or disables BIOS boot options.

NOTE: This option is enabled only if the boot mode is BIOS.

UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set

to IPv4 by default.

NOTE: This option is enabled only if the boot mode is UEFI.

Network Settings screen details

The Network Settings screen details are explained as follows:

Option Description

PXE Device n (n = 1

to 4)

Enables or disables the device. When enabled, a UEFI boot option is created for the device.

PXE Device n

Settings(n = 1 to 4)

Enables you to control the conguration of the PXE device.

UEFI iSCSI Settings screen details

You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot

mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the option ROM of the network

controller handles the network settings.

To view the UEFI ISCSI Settings screen, click System Setup Main Menu → System BIOS → Network Settings → UEFI ISCSI

Settings.

The UEFI ISCSI Settings screen details are explained as follows:

Option Description

ISCSI Initiator

Name

Species the name of the iSCSI initiator (iqn format).

ISCSI Device n (n =

1 to 4)

Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device

automatically.

Integrated Devices details

The Integrated Devices screen details are explained as follows:

Option Description

User Accessible

USB Ports

Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All

Ports O disables all USB ports. The USB keyboard and mouse operate during boot process in certain

operating systems. After the boot process is complete, the USB keyboard and mouse do not work if the

ports are disabled.

NOTE: Selecting Only Back Ports On and All Ports O disables the USB management port and

also restricts access to iDRAC features.

Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.

Integrated Network

Card 1

Enables or disables the integrated network card.

Embedded NIC1

and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have

Integrated Network Card 1.

Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available

for shared network access by the embedded management controller. The embedded NIC1 and NIC2 options

are only available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and

NIC2 option is mutually exclusive with the Integrated Network Card 1 option. Congure the Embedded NIC1

and NIC2 option by using the NIC management utilities of the system.

Embedded Video

Controller

Enables or disables the Embedded Video Controller option. This option is set to Enabled by default.

Current State of

Embedded Video

Controller

Displays the current state of the embedded video controller. The Current State of Embedded Video

Controller option is a read-only eld. If the Embedded Video Controller is the only display capability in the

system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically

used as the primary display even if the Embedded Video Controller setting is set to Disabled.

OS Watchdog

Timer

If your system stops responding, this watchdog timer aids in the recovery of your operating system. When

this option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled

(the default), the timer does not have any eect on the system.

Memory Mapped

I/O above 4 GB

Enables or disables the support for PCIe devices that need large amounts of memory. This option is set to

Enabled by default.

Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the

conguration of PCIe cards installed in the specied slot. Slots must be disabled only when the installed

Option Description

peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is

disabled, both the Option ROM and UEFI drivers are disabled.

Serial Communication details

The Serial Communication screen details are explained as follows:

Option Description

Serial

Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection

can also be enabled and the port address can be specied. This option is set to Auto by default.

Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device 1=COM2, Serial

Device 2=COM1 by default.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console

redirection by SOL, congure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The

serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings

from within the BIOS setup utility may not always revert the serial MUX setting to the default

setting of Serial Device 1.

External Serial

Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote

Access Device by using this option.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by

SOL, congure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The

serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings

from within the BIOS setup utility may not always revert this setting to the default setting of Serial

Device 1.

Failsafe Baud Rate Species the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate

automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.

This option is set to 115200 by default.

Remote Terminal

Type

Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.

Redirection After

Boot

Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to

Enabled by default.

System Prole Settings details

The System Prole Settings screen details are explained as follows:

Option Description

System Prole Sets the system prole. If you set the System Prole option to a mode other than Custom, the BIOS

automatically sets the rest of the options. You can only change the rest of the options if the mode is set to

Custom. This option is set to Performance Per Watt (OS).

NOTE: All the parameters on the system prole setting screen are available only when the System

Prole option is set to Custom.

CPU Power

Management

Sets the CPU power management. This option is set to OS DBPM by default.

Option Description

Memory Frequency Sets the speed of the memory. You can select Maximum Performance, Maximum Reliability, or a specic

speed.

Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by

default.

C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is

set to Enabled by default.

C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by

default.

Memory Refresh

Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency Enables you to select the Processor Uncore Frequency option.

Dynamic mode enables the processor to optimize power resources across the cores and uncore during

runtime. The optimization of the uncore frequency to either save power or optimize performance is

inuenced by the setting of the Energy Eciency Policy option.

Energy Ecient

Policy

Enables you to select the Energy Ecient Policy option.

The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to

target higher performance or better power savings.

Number of Turbo

Boot Enabled Cores

for Processor 1

Controls the number of turbo boost enabled cores for processor 1. The maximum number of cores is enabled

by default.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system proles,

except Custom by default.

NOTE: This option can be disabled only if the C States option in the Custom mode is set to

disabled.

NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting

does not impact the system power or performance.

System Security Settings details

The System Security Settings screen details are explained as follows:

Option Description

Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced

Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper

is not installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.

Password Status Locks the system password. This option is set to Unlocked by default.

TPM Security NOTE: The TPM menu is available only when the TPM module is installed.

Enables you to control the reporting mode of the TPM. The TPM Security option is set to O by default.

You can only modify the TPM Status, TPM Activation, and Intel TXT elds if the TPM Status eld is set to

either On with Pre-boot Measurements or On without Pre-boot Measurements.

TPM Information Changes the operational state of the TPM. This option is set to No Change by default.

TPM Status Species the TPM status.

Option Description

TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may

aect booting to the operating system.

Clears all the contents of the TPM. The TPM Clear option is set to No by default.

Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,

virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set

to O by default.

Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.

NMI Button Enables or disables the NMI button on the front of the system. This option is set to Disabled by default.

AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.

AC Power Recovery

Delay

Sets the time delay for the system to power up after AC power is restored to the system. This option is set

to Immediate by default.

User Dened Delay

(60s to 240s)

Sets the User Dened Delay option when the User Dened option for AC Power Recovery Delay is

selected.

UEFI Variable

Access

Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are

accessible in the operating system per the UEFI specication. When set to Controlled, selected UEFI

variables are protected in the environment and new UEFI boot entries are forced to be at the end of the

current boot order.

Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certicates

to authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-

dened key and certicates. Secure Boot policy is set to Standard by default.

Secure Boot Policy

Summary

Species the list of certicates and hashes that secure boot uses to authenticate images.

Secure Boot Custom Policy Settings screen details

Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to Custom.

To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu → System BIOS → System Security →

Secure Boot Custom Policy Settings.

The Secure Boot Custom Policy Settings screen details are explained as follows:

Option Description

Platform Key Imports, exports, deletes, or restores the platform key (PK).

Key Exchange Key

Database

Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database.

Authorized

Signature Database

Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).

Forbidden

Signature Database

Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).

Miscellaneous Settings details

The Miscellaneous Settings screen details are explained as follows:

Option Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Species the asset tag and enables you to modify it for security and tracking purposes.

Option Description

Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to

On by default.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on

Error

Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt

also includes keyboard errors.

Load Legacy Video

Option ROM

Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the

video controller. Selecting Enabled in the operating system does not support UEFI video output standards.

This eld is available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot

mode is enabled.

In-System

Characterization

Enables or disables In-System Characterization. This option is set to Disabled by default. The two other

options are Enabled and Enabled - No Reboot.

NOTE: The default setting for In-System Characterization is subject to change in future BIOS

releases.

When enabled, In-System Characterization (ISC) executes during POST upon detecting relevant change(s)

in system conguration to optimize system power and performance. ISC takes about 20 seconds to execute,

and system reset is needed for ISC results to be applied. The Enabled - No Reboot option executes ISC and

continues without applying ISC results until the next time system reset occurs. The Enabled option executes

ISC and forces an immediate system reset so that ISC results can be applied. It takes the system longer to

be ready due to the forced system reset. When disabled, ISC does not execute.

About Boot Manager

Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without

restarting the system.

Viewing Boot Manager

To enter Boot Manager:

1. Turn on, or restart your system.

2. Press F11 when you see the following message:

F11 = Boot Manager

If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your

system and try again.

Boot Manager main menu

Menu item Description

Continue Normal

Boot

The system attempts to boot to devices starting with the rst item in the boot order. If the boot attempt

fails, the system continues with the next item in the boot order until the boot is successful or no more boot

options are found.

One-shot Boot

Enables you to access boot menu, where you can select a one-time boot device to boot from.

Launch System

Setup

Enables you to access System Setup.

Launch Lifecycle

Controller

Exits the Boot Manager and invokes the Dell Lifecycle Controller program.

Menu item Description

System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

About Dell Lifecycle Controller

Dell Lifecycle Controller enables you to perform tasks such as conguring BIOS and hardware settings, deploying an operating

system, updating drivers, changing RAID settings, and saving hardware proles. For more information about Dell Lifecycle Controller,

see the documentation at Dell.com/idracmanuals.

Changing the boot order

About this task

You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if

you have selected BIOS for Boot Mode.

Steps

1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the

order.

4. Click Exit, and then click Yes to save the settings on exit.

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

•Unied Extensible Firmware Interface (UEFI) (the default) boot mode is an enhanced 64-bit boot interface. If you have

congured your system to boot to UEFI mode, it replaces the system BIOS.

1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

2. Select the boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in

the same boot mode.

3. After the system boots in the specied boot mode, proceed to install your operating system from that mode.

NOTE:

• Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems

do not support UEFI and can only be installed from the BIOS boot mode.

• For the latest information about supported operating systems, go to Dell.com/ossupport.

Creating a system or setup password

Prerequisites

Ensure that the password jumper setting is enabled. The password jumper enables or disables the system password and setup

password features. For more information about the password jumper settings, see System board jumpers and connectors

Ensure that password status is unlocked in the System Security Settings screen. For more information, see System Security

Settings details

NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you

need not provide the system password to boot the system.

Steps

1. To enter system setup, press F2 immediately after turning on or restarting the system.

2. On the System Setup Main Menu screen, click System BIOS → System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password eld, type your system password, and then press Enter or Tab.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.

5. Reenter the system password, and click OK.

6. In the Setup Password eld, type your system password, and then press Enter or Tab.

A message prompts you to reenter the setup password.

7. Reenter the setup password, and click OK.

8. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take eect until the system reboots.

Using your system password to secure your system

About this task

If you have assigned a setup password, the system accepts your setup password as an alternate system password.

Steps

1. Turn on or reboot your system.

2. Type the system password and press Enter.

Next steps

When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your

password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system

displays an error message that the system has stopped functioning and must be turned o. Even after you turn o and

restart the system, the error message is displayed until the correct password is entered.

Deleting or changing system and setup password

Prerequisites

NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.

Steps

1. To enter System Setup, press F2 immediately after turning on or restarting your system.

2. On the System Setup Main Menu screen, click System BIOS → System Security.

3. On the System Security screen, ensure that Password Status is set to Unlocked.

4. In the System Password eld, alter or delete the existing system password, and then press Enter or Tab.

5. In the Setup Password eld, alter or delete the existing setup password, and then press Enter or Tab.

If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system

and setup password, a message prompts you to conrm the deletion.

6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.

Operating with a setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.

If you do not type the correct password in three attempts, the system displays the following message:

Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power

down.

Even after you turn o and restart the system, the error message is displayed until the correct password is typed. The following

options are exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system

password. For more information, see the System Security Settings screen section.

• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the system password from

unauthorized changes.

Embedded systems management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the lifecycle of the system. The Dell

Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform congurations may not support the full set of features provided by the Dell Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, conguring hardware and rmware, and deploying the operating

system, see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.

iDRAC Settings utility

The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI. You can enable or disable

various iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.

For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Entering the iDRAC Settings utility

1. Turn on or restart the managed system.

2. Press F2 during Power-on Self-test (POST).

3. On the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings screen is displayed.

Changing the thermal settings

The iDRAC settings utility enables you to select and customize the thermal control settings for your system.

1. Click iDRAC Settings → Thermal.

2. Under SYSTEM THERMAL PROFILE → Thermal Prole, select one of the following options:

• Default Thermal Prole Settings

• Maximum Performance (Performance Optimized)

• Minimum Power (Performance per Watt Optimized)

3. Under USER COOLING OPTIONS, set the Fan Speed Oset, Minimum Fan Speed, and Custom Minimum Fan Speed.

4. Click Back → Finish → Yes.

Installing and removing system components

Safety instructions

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the

system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric

shock.

CAUTION: Do not operate the system without the cover for a duration exceeding ve minutes.

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: Dell recommends that you always use a static mat and static strap while working on components inside the

system.

NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be populated always with

either a component or with a blank.

Before working inside your system

Prerequisites

Ensure that you follow the Safety instructions.

Steps

1. Turn o the system and any attached peripherals.

2. Disconnect the system from the electrical outlet and peripherals.

3. If applicable, remove the system from the rack. For more information, see the Rack Installation placemat at Dell.com/

poweredgemanuals.

4. If installed, remove the optional front bezel.

5. Place the system on its side.

6. Remove the system cover.

Related links

Removing the optional front bezel

Removing the system cover

After working inside your system

1. Install the system cover.

2. Place the system upright on its feet on a at and stable surface.

3. Install the optional bezel.

4. If applicable, install the system into the rack. For more information, see the Rack installation placemat at Dell.com/

poweredgemanuals.

5. Reconnect the system to an electrical outlet and peripherals.

6. Turn on the system and any attached peripherals.

Related links

Installing the system cover

Installing the optional front bezel

Recommended tools

You need the following tools to perform the removal and installation procedures:

• Keys to the bezel lock

• Phillips #2 screwdriver

• Wrist strap

• Plastic scribe

Front bezel (optional)

The front bezel is attached to the front side of the system and prevents accidents while removing the hard drive or when pressing

the reset or power button. The front bezel can also be locked for additional security.

Installing the optional front bezel

1. Locate and remove the bezel keys.

NOTE: There are two bezel keys attached to the back of the bezel.

2. Press the release latch, and push the bezel toward the system until the bezel locks into place.

3. Lock the bezel by using the key.

Figure 12. Installing and removing the optional front bezel

1. release latch 2. system

3. bezel key 4. slot on the chassis (2)

5. bezel tab (2) 6. bezel

Removing the optional front bezel

Steps

1. Unlock the bezel by using the bezel keys.

NOTE: There are two bezel keys attached to the back of the bezel.

2. Press the release latch at the top of the bezel.

3. Pull the top end of the bezel away from the system.

4. Unhook the bezel tabs from the slots at the bottom of the system board, and pull the bezel away from the system.

Figure 13. Removing the front bezel

1. bezel key 2. bezel

3. release latch 4. system

Next steps

Install the optional front bezel.

System feet

The system feet provide stability to the system in the tower mode.

Removing the system feet

Prerequisites

NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower

mode to the rack mode, or when you are replacing the system feet with the wheel assembly.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Turn the system feet inward.

4. Place the system on its side on a at and stable surface.

Steps

Remove the screws that secure the system feet to the base of the tower.

Figure 14. Removing the system feet

1. slot (12) 2. screw hole (4)

3. tab (12) 4. base of the tower

5. system feet (4) 6. screw (4)

Next steps

Installing the system feet.

Related links

Installing the system feet

Prerequisites

CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system.

Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the

system.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Place the system on its side on a at and stable surface.

Steps

1. Align the tabs on the system feet with the slots on the base of the chassis.

2. Secure the system feet to the base of the chassis by using the screws.

Figure 15. Installing the system feet

1. slot (12) 2. screw hole (4)

3. tab (12) 4. base of the tower

5. system feet (4) 6. screw (4)

Next steps

Place the system upright on a at and stable surface, and turn the system feet outward.

Related links

Removing the system feet

Caster wheels (optional)—tower mode

Caster wheels provide mobility to the system in the tower mode.

The caster wheel assembly consists of:

• Caster wheel units (front and back)

• Two screws for the caster wheel units

Installing caster wheels

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Place the system on its side on a at and stable surface with the base of the system extending o the edge of the surface.

4. If installed, remove the system feet.

Steps

1. Align the retention hooks on the back wheel unit with the slots on the base of the chassis, and insert the hooks into the slots.

2. Slide the back wheel to the back of the system and secure the unit in place using a screw.

3. Align the retention hooks on the front wheel with the slots on the base of the chassis, and insert the hooks into the slots.

4. Slide the front wheel to the front of the system, and secure the unit in place using a screw.

Figure 16. Installing caster wheels

1. support unit 2. screw for support unit (2)

3. slot on base of the tower (4) 4. wheel assembly unit (2)

5. screw for wheel assembly (2)

Related links

Removing the system feet

Removing caster wheels

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Place the system on a at and stable surface with the wheels extending beyond the edge of the surface.

Steps

1. Remove the screw that secures the front wheel unit to the base of the chassis.

2. Slide the front wheel unit slightly to the back of the system to release the retention hooks, and pull the front wheel unit.

3. Remove the screw securing the back wheel unit to the base of the chassis.

4. Slide the back wheel unit slightly to the front of the system to release the retention hooks, and pull the back wheel unit.

Figure 17. Removing caster wheels

1. slot on base of the tower (4) 2. wheel assembly unit (2)

3. screw for wheel assembly (2) 4. screw for support unit (2)

5. support unit

Related links

Installing caster wheels

System cover

The system cover protects the components inside the system and helps in maintaining air ow inside the system. Removing the

system cover activates the intrusion switch.

Removing the system cover

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Turn o the system and any attached peripherals.

3. Disconnect the system from the electrical outlet and peripherals.

4. If installed, remove the front bezel.

5. Place the system on a at, stable surface.

Steps

1. Turn the latch release lock to the unlocked position.

2. Press the cover release latch and remove the system cover.

Figure 18. Removing the system cover

1. system 2. system cover

3. cover release latch 4. cover release latch lock

Next steps

1. Install the system cover.

2. Place the system upright on its feet on a at and stable surface.

3. Reconnect the peripherals and connect the system to the electrical outlet.

4. Turn the system on, including any attached peripherals.

Related links

Removing the optional front bezel

Installing the system cover

Prerequisites

Ensure that you follow the Safety instructions.

Steps

1. Align the slots on the system cover with the tabs on the chassis.

2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place.

3. Turn the cover release latch lock to the locked position.

Figure 19. Installing the system side cover

1. system 2. system cover

3. cover release latch 4. cover release latch lock

Next steps

1. Place the system upright on its feet on a at and stable surface.

2. If removed, install the front bezel.

3. Reconnect the system to the electrical outlet and peripherals.

4. Turn on the system and any attached peripherals.

Related links

Installing the optional front bezel

Inside the system

Figure 20. Inside the system

1. optical drive or tape drive 2. power interposer board

3. power supply unit 4. expansion card latch

5. expansion card slots 6. cooling fan

7. memory module slots 8. processor

9. system board 10. hard drive backplane

11. hard drive

Optical drives and tape drives (optional)

Systems with hot swappable hard drives support up to one optical drive and two tape drives.

NOTE: You can also install a Dell PowerVault RD1000 removable media device on your system.

For systems with hot swappable hard drives, the optical and tape drives can be congured as follows:

Slot 1 SATA optical drive or PowerVault RD1000

Slot 2 PowerVault RD1000 or blank

Slot 3 SAS tape drive or blank

Removing the optional optical drive or tape drive

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Disconnect the power and data cables from the back of the optical drive or tape drive.

NOTE: Note the routing of the power and data cable inside the chassis when you remove them from the system

board and the optical drive or tape drive. You must route these cables correctly and in a similar manner when you

replace them to prevent them from being pinched or crimped.

2. If required, disconnect the power cable from the backplane and disconnect the data cable from the system board.

3. Press the release latch in the direction of the arrow.

4. Slide the optical drive or tape drive out of the drive bay.

5. If you are not immediately replacing the optical drive or tape drive, install the optical drive or tape drive blank.

NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certication of the

system. The blanks also keep dust and dirt out of the system and aid in proper cooling and airow inside the system.

NOTE: The procedure to install an optical drive or tape drive blank is similar to the procedure to install an optical

drive or tape drive.

Figure 21. Removing the optional optical drive or tape drive

1. optical drive or tape drive 2. guide

3. release latch

Figure 22. Cabling— optical drive and tape drive

1. PERC card 2. system board

3. optical disk drive connector on the system board 4. SATA tape drive connector on the system board

5. SAS tape drive 6. optical disk drive or SATA tape drive

7. optical disk drive 8. SAS tape drive connector on the PERC card

Next steps

1. Install the optical drive or tape drive.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing the optical drive or tape drive

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Unpack and prepare the drive for installation.

For instructions, see the documentation that accompanied the drive.

NOTE: If you are installing a SAS tape drive, you must have an internal tape adapter installed.

2. If installed, remove the old drive or the drive blank.

3. Align the guide on the drive with the slot on the drive bay.

4. Slide the optical drive or tape drive into the slot until the optical drive or tape drive snaps into place.

5. Connect the power and data cables to the back of the optical drive or tape drive.

6. Connect the power cable to the backplane and connect the data cable to the system board.

Figure 23. Installing the optical drive or tape drive

1. optical drive or tape drive 2. guide

3. release latch

Next steps

Follow the procedure listed in After working inside your system.

Cooling shroud

The cooling shroud aerodynamically directs the airow across the entire system. The airow passes through all the critical parts of

the system, where the vacuum pulls air across the entire surface area of the heat sink, thus allowing increased cooling.

Removing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly,

resulting in shutdown of the system and loss of data.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Holding the touch points, lift the cooling shroud away from the system.

Figure 24. Removing the cooling shroud

1. touch point (2) 2. t-handle post on the system board

3. guide pin on the cooling shroud 4. slot (2)

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system .

Related links

Installing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5 minutes.

NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside the system are

routed along the chassis wall and secured using the cable securing clips.

Steps

1. Align the slots on the cooling shroud with the tabs on the internal cooling fan.

2. Lower the cooling shroud into the system until the slots on the cooling shroud are ush with the tabs on the internal cooling fan.

NOTE: When the cooling shroud is properly seated, the guide pin on the cooling shroud engages with the t-handle

post on the system board.

Figure 25. Installing the cooling shroud

1. touch point (2) 2. t-handle post on the system board

3. guide pin on the cooling shroud 4. slot (2)

Next steps

1. If removed, install the full-length PCIe card.

2. Follow the procedure listed in the After working inside your system section.

Intrusion switch

Removing the intrusion switch

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Disconnect the intrusion switch cable from the intrusion switch connector on the system board.

2. Press the intrusion switch and slide it out of the intrusion switch slot.

Figure 26. Removing the intrusion switch

1. intrusion switch slot 2. intrusion switch

3. intrusion switch cable 4. intrusion switch connector on the system board

Next steps

1. Install the intrusion switch.

2. Follow the procedure listed in After working inside your system .

Related links

Removing the cooling shroud

Installing the intrusion switch

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Slide the intrusion switch into the intrusion switch slot.

2. Connect the intrusion switch cable to the intrusion switch connector on the system board.

Figure 27. Installing the intrusion switch

1. intrusion switch slot 2. intrusion switch

3. intrusion switch cable 4. intrusion switch connector on the system board

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related links

Installing the cooling shroud

Hard drives

Your system supports enterprise class hard drives. Enterprise class drives are designed for 24x7 operating environment. Selecting the

correct drive class enables the critical areas of quality, functionality, performance, and reliability to be optimized for the target

implementation.

Choosing the right drive type depends on the usage pattern. Due to industry advances, in some cases, the larger capacity drives

have been changed to a larger sector size. The larger sector size can have impacts on operating systems and applications. For more

information about these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at

Dell.com/poweredgemanuals.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the

storage controller card to ensure that the host adapter is congured correctly to support hot swappable hard drive

removal and insertion.

CAUTION: Do not turn o or restart your system while the hard drive is being formatted. Doing so can cause a hard drive

failure.

Use only hard drives that have been tested and approved for use with the hard drive backplane.

When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can

take a long time to format.

Supported hard drive congurations

Depending on the conguration, your system supports one of the following:

Four hard drive

systems

Up to four 3.5-inch (2.5-inch with adapter) hot swappable SAS, SATA and nearline SAS hard drives/solid

state drives

Eight hard drive

systems

Up to eight 3.5-inch (2.5-inch with adapter) hot swappable SAS, SATA and nearline SAS hard drives/solid

state drives

NOTE: SAS/SATA hard drives cannot be mixed in a system.

The hot swappable hard drives connect to the system board through the hard drive backplane. Hot swappable hard drives are

supplied in hot swappable hard drive carriers that t in the hard drive slots.

Removing a 3.5-inch hot swappable hard drive carrier blank

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have drive carrier blanks installed.

1. Follow the safety guidelines listed in Safety instructions section.

2. If installed, remove the front bezel.

Steps

Press the release button and slide the hard drive carrier blank out of the hard drive slot.

Figure 28. Removing a 3.5-inch hot swappable hard drive carrier blank

1. hard drive carrier blank 2. release button

Next steps

If removed, install the front bezel.

Related links

Removing the optional front bezel

Installing the optional front bezel

Installing a 3.5-inch hot swappable hard drive carrier blank

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

1. Follow the safety guidelines listed in Safety instructions section.

2. If installed, remove the front bezel.

Steps

Insert the hard drive carrier blank into the hard drive slot, and push the hard drive carrier blank until the release button clicks

into place.

Figure 29. Installing a 3.5-inch hot swappable hard drive carrier blank

Next steps

If removed, install the front bezel.

Related links

Removing the optional front bezel

Installing the optional front bezel

Removing a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. If installed, remove the front bezel.

3. Using the management software, prepare the hard drive for removal. For more information, see the documentation for the

storage controller.

If the hard drive is online, the green activity or fault indicator ashes when the hard drive is turned o. You can remove the hard

drive when the hard drive indicators turn o.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the

documentation supplied with your operating system.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.

Steps

1. Press the release button to open the hard drive carrier release handle.

2. Slide the hard drive carrier out of the hard drive slot.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive carrier blanks installed.

Figure 30. Removing a hot swappable hard drive or SSD

1. release button 2. hard drive carrier

3. hard drive carrier handle

Next steps

1. If you are not replacing the hard drive immediately, insert a hard drive carrier blank in the empty hard drive slot, or install a hard

drive carrier.

2. If removed, install the front bezel.

Related links

Removing the optional front bezel

Installing a 3.5-inch hot swappable hard drive carrier blank

Installing a hot swappable hard drive carrier

Installing the optional front bezel

Removing a hot swappable hard drive from a hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.

1. Keep the Phillips #2 screwdriver ready.

2. Remove the hard drive carrier from the system.

Steps

1. Remove the screws from the side rails on the hard drive carrier.

2. Lift the hard drive out of the hard drive carrier.

Figure 31. Removing a hot swappable hard drive from a hard drive carrier

1. screw (4) 2. hard drive

3. hard drive carrier

Next steps

1. Install the hot swappable hard drive into the hard drive carrier.

2. Install the hot swappable hard drive carrier into the system.

Related links

Removing a hot swappable hard drive carrier

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Installing a hot swappable hard drive carrier

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.

1. Keep the Phillips #2 screwdriver ready.

2. Remove the hot swappable hard drive carrier.

Steps

1. Insert the hot swappable hard drive into the hard drive carrier with the connector end of the hard drive toward the back.

2. Align the screw holes on the hard drive with the set of screw holes on the hard drive carrier.

When aligned correctly, the back of the hard drive is ush with the back of the hard drive carrier.

3. Attach the screws to secure the hard drive to the hard drive carrier.

Next steps

Install the hard drive carrier into the system.

Figure 32. Installing a hot swappable hard drive into a hot swappable hard drive carrier

1. screw (4) 2. hard drive

3. hard drive carrier

Related links

Installing a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

CAUTION: Use only hard drives that have been tested and approved for use with the hard drive backplane.

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier

and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield

spring and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the

documentation supplied with your operating system.

CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive

automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you

wish to have over-written. Any data on the replacement hard drive is immediately lost after the hard drive is installed.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that t in the hard drive slots.

1. If installed, remove the front bezel.

2. If installed, remove the hard drive carrier blank.

3. Install a hot swappable hard drive into the hot swappable hard drive carrier.

Steps

1. Press the release button on the front of the hot swappable hard drive carrier and open the hot swappable hard drive carrier

handle.

2. Insert the hot swappable hard drive carrier into the hard drive slot, and push the hot swappable hard drive carrier until it comes

in contact with the backplane.

3. Close the hot swappable hard drive carrier handle to lock the hot swappable hard drive carrier in place.

Figure 33. Installing a hot swappable hard drive carrier

1. release button 2. hard drive carrier

3. hard drive carrier handle

Next steps

If removed, install the front bezel.

Related links

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Installing the optional front bezel

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the screw holes on the 2.5-inch hot swappable hard drive with the screw holes on the 3.5-inch hard drive adapter.

2. Install the screws to secure the 2.5-inch hot swappable hard drive to the 3.5-inch hard drive adapter.

Figure 34. Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

1. 3.5-inch hard drive adapter 2. screw (2)

3. 2.5-inch hard drive

Next steps

Install the 3.5-inch adapter into the 3.5-inch hot swappable hard drive carrier.

Related links

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Install the 2.5-inch hot swappable hard drive into the 3.5-inch hard drive adapter.

Steps

1. Insert the 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier with the connector end of the hard

drive toward the back of the 3.5-inch hot swappable hard drive carrier.

2. Align the screw holes on the 3.5-inch hard drive adapter and the 3.5-inch hard drive with the holes on the 3.5-inch hot

swappable hard drive carrier.

3. Install the screws to secure the 3.5-inch hard drive adapter to the 3.5-inch hot swappable hard drive carrier.

Figure 35. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier

1. 3.5-inch hot swappable hard drive carrier 2. screw (5)

3. hard drive adapter 4. 2.5-inch hard drive

Next steps

Install the 3.5-inch hot swappable hard drive carrier into the system.

Related links

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

Installing a hot swappable hard drive carrier

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Remove the 3.5-inch hot swappable hard drive carrier from the system.

Steps

1. Remove the screws from the rails on the 3.5-inch hot swappable hard drive carrier.

2. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier.

Figure 36. Removing a 3.5 inch hard drive adapter from a hard drive carrier.

1. 3.5-inch hot swappable hard drive carrier 2. screw (5)

3. 3.5-inch hard drive adapter 4. 2.5-inch hot swappable hard drive

Next steps

Remove the 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter.

Related links

Removing a hot swappable hard drive carrier

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Remove the 3.5-inch hard drive adapter from the 3.5-inch hot swappable hard drive carrier.

NOTE: A 2.5-inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is then installed in the 3.5-

inch hot swappable hard drive carrier.

Steps

1. Remove the screws from the side of the 3.5-inch hard drive adapter.

2. Remove the 2.5-inch hot swappable hard drive from the 3.5-inch hard drive adapter.

Figure 37. Removing 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter

1. 3.5-inch hard drive adapter 2. screw (2)

3. 2.5-inch hot swappable hard drive

Related links

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier

Hard drive backplane

Your system supports an x8 SAS/SATA backplane for 3.5-inch hard drives.

NOTE: The x8 backplane also supports up to eight 2.5-inch (SAS, SATA, or SSD) hot swappable hard drives installed in

3.5-inch hard drive adapters, which are then installed in the 3.5-inch hard drive carriers.

NOTE: Only systems with hot swappable hard drives support hard drive backplanes.

Removing the hard drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the system before

removing the backplane.

CAUTION: Note the slot number of each hard drive and temporarily label the slots before removing the hard drives

so that you can replace them in the same locations.

3. Remove all hard drives.

Steps

1. Disconnect the SAS, power, and data cables from the hard drive backplane.

2. Pull the release pin, and lift the backplane out of the system.

Figure 38. Removing an x8 hard drive backplane

1. SAS cable 2. x8 hard drive backplane

3. power connector 4. backplane power cable

5. optical disk drive power cable 6. release pin

7. signal cable

Figure 39. Connectors on an x8 hard drive backplane

1. x8 hard drive backplane 2. optical disk drive connector

3. backplane power connector 4. backplane signal connector

5. SAS A connector 6. SAS B connector

Figure 40. Cabling—x8 hard drive backplane with PERC card and SAS HBA

1. PERC card 2. SAS tape drive connector on SAS HBA

3. SAS Host Bus Adapter (HBA) 4. system board

5. optical disk drive connector on system board 6. SATA connector on system board

7. x8 hard drive backplane 8. SAS B connector on backplane

9. SAS A connector on backplane 10. SAS tape drive

11. optical disk drive or SATA tape drive 12. optical disk drive

13. SAS A connector on PERC card 14. SAS B connector on PERC card

Figure 41. Cabling—x4 hard drive backplane

1. system board 2. SATA connector on system board

3. optical disk drive connector on system board 4. mini SAS connector

5. x4 hard drive backplane 6. SAS A connector on backplane

7. optical disk drive or SATA tape drive 8. optical disk drive

Next steps

1. Install the hard drive backplane.

2. Follow the procedure listed in After working inside your system.

Related links

Removing a hot swappable hard drive carrier

Installing the hard drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Align the hooks at the back of the hard drive bay with the slots on the backplane.

2. Slide down the hard drive backplane until the release pin locks into the slot.

3. Connect the SAS, power, and data cables to the hard drive backplane.

Figure 42. Installing an x8 hard drive backplane

1. SAS cable 2. x8 hard drive backplane

3. power connector 4. backplane power cable

5. optical disk drive power cable 6. release pin

7. signal cable

Next steps

1. Install the hard drives in their original locations.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing a hot swappable hard drive carrier

Four-slot hard drive blank

Systems with x8 hard drive backplanes congured for software RAID support only four hard drives. The remaining hard drive slots

are pre-installed with the four-slot hard drive blank, and cannot be upgraded for additional storage.

Removing a four-slot hard drive blank

Prerequisites

CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive blanks installed.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: To prevent damage to the hard drives and backplane, you must remove the hard drives from the system

before removing the backplane.

CAUTION: Note the slot number of each hard drive and temporarily label the slots before removing the hard drives

so that you can replace them in the same location(s).

3. Remove the cooling shroud.

4. Remove all hard drives.

5. Remove the x8 hard drive backplane.

Steps

1. Using a screwdriver, push the release tabs on the corners of the blank from inside the system, to unlock the four-slot hard drive

blank from the chassis.

2. From the front of the system, pull the four-slot hard drive blank at the corners until it is free of the hard drive slot.

Figure 43. Removing the four-slot hard drive blank

1. four-slot hard drive blank 2. release tab (4)

3. screwdriver

Next steps

1. Install the four-slot hard drive blank.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Removing a hot swappable hard drive from a hard drive carrier

Removing the hard drive backplane

Installing a four-slot hard drive blank

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the hard drive slots numbered from four to seven.

2. Insert the four-slot hard drive blank into the hard drive slot, and push it until the release tabs click into place.

Figure 44. Installing the four-slot hard drive blank

1. four-slot hard drive blank 2. release tab (4)

Next steps

1. Install the x8 hard drive backplane.

2. Install all hard drives.

3. Install the cooling shroud.

4. Follow the procedure listed in the After working inside your system section.

Related links

Installing a hot swappable hard drive carrier

Installing the hard drive backplane

Installing the cooling shroud

System memory

Your system supports DDR4 ECC unbuered DIMMs (RDIMMs).

NOTE: MT/s indicates memory module speed in Mega Transfers per second.

Memory bus operating frequency can be 1600 MT/s, 1866 MT/s, 2133 MT/s, or 2400 MT/s depending on the following factors:

• System prole selected (for example, Performance Optimized, Custom, or Dense Conguration Optimized)

• Maximum supported memory module frequency of the processors

The system contains four memory sockets — two sets of 2–sockets each. Each 2–socket set is organized into one channel. In each

2-socket set, the rst socket release lever is marked white and the second socket release lever is marked black.

Figure 45. Memory socket locations on the system board

Memory channels are organized as follows:

Processor 1 channel 0: memory sockets A1 and A3

channel 1: memory sockets A2 and A4

The following table shows the memory populations and operating frequencies for the supported congurations:

Table 20. Memory populations and operating frequencies for the supported congurations

Memory module type Memory modules

populated per

channel

Operating frequency (in

MT/s)

Maximum memory module ranks

per channel

1.2 V

ECC (UDIMM) 1 1600, 1866, 2133, 2400 Dual rank or single rank

2 1600, 1866, 2133, 2400 Dual rank or single rank

General memory module installation guidelines

Your system supports Flexible Memory Conguration, enabling the system to be congured and run in any valid chipset architectural

conguration. The following are the recommended guidelines for installing memory modules:

• x4 and x8 DRAM-based DIMMs can be mixed.

• Up to two dual- or single-rank ECC UDIMMs can be populated per channel.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A4 are available.

• Populate all sockets with white release levers rst, and then all the sockets with black release levers.

• When mixing memory modules with dierent capacities, populate the sockets with memory modules with the highest capacity

rst. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB DIMMs in the sockets with white release levers and

4 GB DIMMs in the sockets with black release levers.

• Memory modules of dierent capacities can be mixed provided other memory population rules are followed (for example, 4 GB

and 8 GB memory modules can be mixed).

• Mixing of more than two DIMM capacities in a system is not supported.

• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.

Sample memory congurations

The following table shows sample memory congurations for a single processor conguration.

NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively.

Table 21. Memory congurations—single processor

Populated system

capacity (in GB)

Memory

module size (in

GB)

Number of

memory

modules

Memory module rank,

organization, and frequency

memory module slot population

4 4 1 1R, x8, 2400 MT/s

1R, x8, 2133 MT/s

1R, x8, 1866 MT/s

8 4 2 1R, x8, 2400 MT/s

2R, x8, 2400 MT/s

A1, A2

8 1 1R, x8, 2400 MT/s

1R, x8, 2133 MT/s

2R, x8, 2133 MT/s

1R, x8, 1866 MT/s

2R, x8, 1866 MT/s

16 4 4 1R, x8, 2400 MT/s

2R, x8, 2400 MT/s

A1, A2, A3, A4

8 2 1R, x8, 2400 MT/s

1R, x8, 2133 MT/s

2R, x8, 2133 MT/s

A1, A2

16 1 2R, x8, 2400 MT/s

1R, x8, 1866 MT/s

2R, x8, 1866 MT/s

32 8 4 1R, x8, 2400 MT/s

2R, x8, 2400 MT/s

A1, A2, A3, A4

Populated system

capacity (in GB)

Memory

module size (in

GB)

Number of

memory

modules

Memory module rank,

organization, and frequency

memory module slot population

16 2 2R, x8, 2400 MT/s

1R, x8, 2133 MT/s

2R, x8, 2133 MT/s

1R, x8, 1866 MT/s

2R, x8, 1866 MT/s

A1, A2

64 16 4 2R, x8, 2400 MT/s

1R, x8, 2133 MT/s

2R, x8, 2133 MT/s

1R, x8, 1866 MT/s

2R, x8, 1866 MT/s

A1, A2, A3, A4

Removing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the

memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the

components or metallic contacts on the memory module.

CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not

occupied. Remove memory module blanks only if you intend to install memory modules in those sockets.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory

module or metallic contacts.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket.

3. Lift the memory module away from the system.

Figure 46. Removing and installing a memory module

1. memory module 2. memory module socket

3. memory module socket ejector (2)

Next steps

1. Install the memory module.

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Related links

Removing the cooling shroud

Installing memory modules

Installing the cooling shroud

Installing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the

memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the

components or metallic contacts on the memory module.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory

module or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend

or ex the memory module; insert both ends of the memory module simultaneously.

2. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory

module in the socket.

NOTE: The alignment key allows you to install the memory module in the socket in only one orientation.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory

module evenly.

3. Press the memory module with your thumbs until the socket levers rmly click into place.

Figure 47. Installing the memory module

1. memory module 2. alignment key

3. memory module socket ejector (2)

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. Press F2 to enter System Setup, and check the System Memory setting.

The System Memory Size should reect the installed memory.

4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory modules

are rmly seated in the sockets.

5. Run the system memory test in system diagnostics. See Dell Embedded System Diagnostics.

Related links

Removing the cooling shroud

Installing the cooling shroud

Cooling fans

The system supports an internal cooling fan.

NOTE: When selecting or upgrading your system conguration, verify the system power consumption with the Dell

Energy Smart Solution Advisor at Dell.com/ESSA to ensure optimum power utilization.

Removing the internal cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

CAUTION: Never operate your system with the internal cooling fan removed. The system can overheat and result in

shutdown of the system and loss of data.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5 minutes.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

Steps

1. Disconnect the internal cooling fan power cable from the system board.

2. Holding the internal cooling fan, press the release tab, and slide the cooling fan out in the direction of the arrow marked on the

fan.

CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.

Figure 48. Removing the internal cooling fan

1. fan connector on the system board 2. internal cooling fan power cable

3. release tab 4. arrow

5. internal cooling fan

Next steps

1. Install the internal cooling fan.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Installing the internal cooling fan

Installing the cooling shroud

Installing the internal cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5 minutes.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

Steps

1. Hold the cooling fan by the sides with the cable end facing the bottom of the chassis.

CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.

2. Align the four tabs on the internal cooling fan with the four slots on the chassis wall.

3. Press and slide the internal cooling fan into the slots until the release tab locks into place.

4. Connect the internal cooling fan power cable to the FAN6 connector on the system board.

Figure 49. Installing the internal cooling fan

1. internal cooling fan power cable 2. release tab

3. arrow 4. internal cooling fan

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Installing the cooling shroud

Internal USB memory key (optional)

A USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB

connector must be enabled by the Internal USB Port option in the Integrated Devices screen of System Setup.

To boot from the USB memory key, congure the USB memory key with a boot image and then specify the USB memory key in the

boot sequence in System Setup.

NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board jumpers and connectors.

Replacing the optional internal USB memory key

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the USB connector or USB memory key on the system board.

NOTE: To locate the internal USB connector on the system board, see the System board connectors section.

2. If installed, remove the USB memory key from the USB connector.

3. Insert the replacement USB memory key into the USB connector.

Figure 50. Removing the internal USB memory key

1. USB memory key 2. USB port

Figure 51. Installing the internal USB memory key

1. USB memory key 2. USB port

Next steps

1. Follow the procedure listed in the After working inside your system section.

2. While booting, press F2 to enter System Setup and verify that the USB memory key is detected by the system.

Expansion cards

An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or riser card to

add enhanced functionality to the system through the expansion bus.

Expansion card installation guidelines

Your system supports Generation 3 cards. The following table lists the supported expansion cards:

Table 22. PCI Express Generation 3 expansion cards supported

PCIe Slot Processor Connection Height Length Link Width Slot Width

1 Processor Full Height Half Length x4 x8

2 Processor Full Height Half Length x8 x16

3 Platform Controller Hub Full Height Half Length x1 x1

4 Platform Controller Hub Full Height Half Length x4 x8

NOTE: All slots support Generation 3 PCIe expansion cards.

NOTE: The expansion cards are not hot swappable.

The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical t. Install the expansion

card by following the card priority and slot priority order as shown in the table.

Table 23. Expansion card installation order

Card Priority Card Type Form factor Slot Priority Maximum Allowed

1 PowerEdge RAID Controller (PERC)

H730

Full Height 2, 1, 4 1

PERC H330 Full Height 2, 1, 4 1

PERC H830 Full Height 2, 1, 4 2

2 10 G NICs Dual Port (Intel) Full Height 2, 1, 4 3

Card Priority Card Type Form factor Slot Priority Maximum Allowed

10 G NICs Dual Port (Broadcom) Full Height 2, 1, 4 3

3 Fibre Channel 8 Gb Host Bus

Adapter (HBA) (Qlogic)

Full Height 2, 1, 4 3

Fibre Channel 8 Gb HBA (Emulex) Full Height 2, 1, 4 3

Fibre Channel 8 Gb HBA

(Blackhawk-2)

Full Height 2, 1, 4 3

Fibre Channel 8 Gb HBA (Wildre-2) Full Height 2, 1, 4 3

4 1 Gb NICs Quad Port (Intel) Full Height 1, 2, 4 3

1 G NICs Quad Port (Broadcom) Full Height 1, 2, 4 3

1 Gb NICs Dual Port (Intel) Full Height 1, 2, 4 3

1 G NICs Dual Port (Broadcom) Full Height 3, 1, 4, 2 3

5 12 Gb SAS HBA Full Height 2, 1, 4 3

Removing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

4. Disconnect the cables from the expansion card.

Steps

1. Open the expansion card latch by pulling the latch up.

2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card

connector.

3. Install the ller bracket by performing the following steps:

a. Align the tab on the ller bracket with the expansion card slot.

b. Press the expansion card latch until the ller bracket locks into place.

NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certication of the system.

The brackets also keep dust and dirt out of the system and aid in proper cooling and airow inside the system.

Figure 52. Removing an expansion card

1. expansion card latch 2. expansion card

3. expansion card connector

Figure 53. Removing the ller bracket

1. expansion card latch 2. slot

3. ller bracket 4. guide pin

Next steps

1. Install an expansion card.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Installing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

4. Disconnect the cables from the expansion card.

Steps

1. Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2. Open the expansion card latch for the slot in which you want to install the expansion card.

3. If you are installing a new card, slide the ller bracket out of the system.

NOTE: Store the ller bracket for future use. Filler brackets must be installd in empty expansion card slots to

maintain FCC certication of the system. The brackets also keep dust and dirt out of the system and aid in proper

cooling and airow inside the system.

4. Hold the card by its edges, and align the card edge connector with the expansion card connector.

5. Insert the card edge connector into the expansion card connector until the card is fully seated.

6. Close the expansion card latch by pushing the latch down until the latch snaps into place.

Figure 54. Installing an expansion card

1. expansion card latch 2. expansion card connector

3. expansion card

100

Figure 55. Installing the ller bracket

1. expansion card latch 2. slot

3. ller bracket 4. guide pin

Next steps

1. Reconnect all the cables to the expansion card.

2. Install the cooling shroud.

3. Follow the procedure listed in the After working inside your system section.

Related links

Installing the cooling shroud

SD vFlash card (optional)

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent

on-demand local storage and a custom deployment environment that enables automation of server conguration, scripts, and

imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at

Dell.com/idracmanuals.

Removing the optional SD vFlash card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Locate the SD vFlash card slot at the back of the chassis.

101

Steps

To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash card from the SD vFlash

card slot.

Figure 56. Removing the optional SD vFlash card

1. SD vFlash card 2. SD vFlash card slot

Installing an optional SD vFlash card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Locate the SD vFlash card slot at the back of the chassis.

Steps

1. Install a the SD vFlash card by inserting the contact-pin end of the SD vFlash card into the SD vFlash card slot on the module.

NOTE: The slot is keyed to ensure correct insertion of the SD vFlash card.

2. Press the SD vFlash card inward to lock it into the SD vFlash card slot.

Figure 57. Installing an optional SD vFlash card

iDRAC port card (optional)

The iDRAC port card consists of a SD vFlash card slot and an iDRAC port. The iDRAC port card is used for advanced management

of the system. An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It provides

persistent on-demand local storage and a custom deployment environment that allows automation of server conguration, scripts,

and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at

Dell.com/esmmanuals.

The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features a dedicated NIC port and

is used for remote, advanced management of the system through the network.

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent

on-demand local storage and a custom deployment environment that enables automation of server conguration, scripts, and

102

imaging. It emulates a USB device. For more information, see the Integrated Dell Remote Access Controller User's Guide at

Dell.com/idracmanuals.

Removing the optional iDRAC port card

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. Remove the cooling shroud.

5. Remove the internal cooling fan.

6. Disconnect any cables connected to the iDRAC port card.

Steps

1. Loosen the screw that secures the iDRAC port card holder to the system board.

2. Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board, and remove the card from

the chassis.

Figure 58. Removing the iDRAC port card

1. iDRAC port 2. SD vFlash media card

3. iDRAC port card connector 4. iDRAC port card holder

103

5. screw

Next steps

1. Install the iDRAC port card.

2. Install the cooling shroud.

3. Install the internal cooling fan.

4. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Removing the internal cooling fan

Installing the optional iDRAC port card

Installing the internal cooling fan

Installing the cooling shroud

Installing the optional iDRAC port card

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. Remove the cooling shroud.

5. Remove the internal cooling fan.

Steps

1. Align and insert the tabs on the iDRAC port card on the slots on the chassis wall.

2. Insert the iDRAC port card into the connector on the system board.

3. Tighten the screw to secure the iDRAC port card.

104

Figure 59. Installing the iDRAC port card

1. iDRAC port 2. SD vFlash media card

3. iDRAC port card connector 4. iDRAC port card holder

5. captive screw (2)

Next steps

1. Reconnect all the cables to the iDRAC port card.

2. Install the internal cooling fan.

3. Install the cooling shroud.

4. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Removing the internal cooling fan

Installing the internal cooling fan

Installing the cooling shroud

Internal dual SD module (optional)

The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card oers the following features:

• Dual card operation — maintains a mirrored conguration by using SD cards in both the slots and provides redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the

information is replicated from one SD card to another.

105

• Single card operation — single card operation is supported, but without redundancy.

Removing an (optional) internal SD card

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.

NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-install the SD card(s)

into the corresponding slots.

2. Lift the SD card away from the internal dual SD module.

Figure 60. Removing internal SD card.

1. Internal Dual SD module 2. SD card 1

3. SD card 2 4. SD card slot 2

5. SD card slot 1

Next steps

1. Install an internal SD card.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing an (optional) internal SD card

106

Installing an (optional) internal SD card

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Ensure that the Internal SD Card Port option is set to Enabled in System Setup.

Steps

1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and insert the contact-pin end

of the card into the slot.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

Figure 61. Installing internal SD card.

1. Internal Dual SD module 2. SD card 1

3. SD card 2 4. SD card slot 2

5. SD card slot 1

107

Next steps

Removing the optional internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Locate the Internal Dual SD Module (IDSDM) on the system board.

4. If installed, remove the SD card(s).

Steps

Hold the pull tab and pull the IDSDM out of the system.

Figure 62. Removing the internal dual SD module (IDSDM)

1. IDSDM 2. pull tab

3. IDSDM connector

Next steps

1. Install the internal dual SD module.

2. Install the cooling shroud.

3. Follow the procedure listed in the After working inside your system section.

Related links

Removing an (optional) internal SD card

Installing the optional internal dual SD module

108

Installing the optional internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the Internal Dual SD Module (IDSDM) connector on the system board.

2. Align the IDSDM with the IDSDM connector on the system board.

3. Push the IDSDM until it is rmly seated on the system board.

Figure 63. Installing the optional internal dual SD module

1. Internal Dual SD module 2. pull tab

3. IDSDM connector

Next steps

1. Install the SD card(s).

NOTE: Temporarily label each SD card with its corresponding slot before removal. Replace the SD card(s) into the

same slots.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing an (optional) internal SD card

Heat sink and processor

109

Removing the heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is

necessary to maintain proper thermal conditions.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell

certied service technicians.

1. Ensure that you follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in the Before working inside your system section.

4. Remove the cooling shroud.

WARNING: The heat sink and processor are too hot to touch for some time after the system has been powered down.

Allow the heat sink and processor to cool down before handling them.

Steps

1. Loosen one of the screws that secure the heat sink to the system board.

Allow some time (around 30 seconds) for the heat sink to loosen from the processor.

2. Loosen the screw that is diagonally opposite the screw you rst removed.

3. Repeat the procedure for the remaining two screws.

4. Lift the heat sink away from the system.

Figure 64. Removing and installing a heat sink

1. slots (4) 2. captive screws (4)

3. heat sink 4. processor socket

110

Next steps

1. If you are removing only a faulty heat sink, install the replacement heat sink, if not, remove the processor.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Installing the heat sink

Installing the processor

Installing the cooling shroud

Removing the processor

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell

certied service technicians.

1. Follow the safety guidelines listed in the Safety instructions section.

2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions

included in the compressed download le to install the update on your system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

3. Follow the procedure listed in the Before working inside your system section.

4. Remove the cooling shroud.

5. Remove the heat sink.

6. Keep the Phillips #2 screwdriver ready.

WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the

processor to cool before removing it.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up

suddenly if not rmly held.

Steps

1. Release the socket lever by pushing the lever down and out from under the tab on the processor shield.

2. Lift the lever upward until the processor shield lifts.

CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in

the processor socket when removing the processor out of the socket.

3. Lift the processor out of the socket.

NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do

not touch the bottom of the processor to avoid damage to the processor contacts. Touch only the side edges of the

processor.

111

Figure 65. Opening and closing the processor shield

1. processor shield 2. tab on the processor shield

3. socket lever

Figure 66. Removing and installing a processor

1. pin-1 indicator of processor 2. processor

3. slot (2) 4. processor shield

5. socket lever 6. socket keys (2)

112

7. socket

Next steps

1. Install the processor.

2. Install the heat sink.

3. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Installing the processor

Removing the cooling shroud

Removing the heat sink

Installing the processor

Installing the heat sink

Installing the cooling shroud

Installing the processor

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell

certied service technicians.

1. Ensure that you follow the Safety instructions.

2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions

included in the compressed download le to install the update on your system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

Steps

1. Unpack the new processor.

If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint

free cloth.

2. Locate the processor socket.

CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants. Contaminants on the

processor contacts such as thermal grease or oil can damage the processor.

3. Align the processor with the socket keys.

CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into

the socket.

CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be

careful not to bend the pins in the socket.

4. Align the pin-1 indicator of the processor with the triangle on the socket.

5. Place the processor on the socket such that the slots on the processor align with the socket keys.

6. Close the processor shield by sliding it under the retention screw.

7. Lower the socket lever and push it under the tab to lock it.

113

Figure 67. Opening and closing the processor shield

1. processor shield 2. tab on the processor shield

3. socket lever

Figure 68. Installing a processor

1. pin-1 indicator of processor 2. processor

3. slot (2) 4. processor shield

5. socket lever 6. socket keys (2)

114

7. socket

Next steps

NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper

thermal conditions.

1. Install the heat sink.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and check that the processor information matches the new system

conguration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related links

Removing the cooling shroud

Installing the cooling shroud

Removing the processor

Removing the cooling shroud

Installing the heat sink

Installing the cooling shroud

Installing the heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell

certied service technicians.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

5. Install the processor.

Steps

1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint free cloth.

2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor

as shown in the following gure.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating

the processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you use it.

115

Figure 69. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal grease syringe

3. Place the heat sink onto the processor.

4. Tighten one of the four screws to secure the heat sink to the system board.

5. Tighten the screw diagonally opposite to the rst screw you tightened.

NOTE: Do not overtighten the heat sink retention screws when installing the heat sink. To prevent overtightening,

tighten the retention screw until resistance is felt. The screw tension must not be more than 6 in-lb (6.9 kg-cm).

6. Repeat the procedure for the remaining two screws.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and check that the processor information matches the new system

conguration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related links

Removing the cooling shroud

Installing the processor

Installing the cooling shroud

Power supply units

Redundant AC power supply unit

Your system supports up to two 495 W (Platinum) AC power supply units (PSUs).

116

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without

redundancy) is congured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs

when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs will be put into standby when system utilization

is low in order to maximize eciency.

CAUTION: If two PSUs are used, they must be of the same maximum output power.

NOTE: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from

previous generations of servers can result in a power supply mismatch condition or failure to power on.

Hot spare feature

Your system supports the hot spare feature that signicantly reduces the power overhead associated with power supply unit (PSU)

redundancy.

When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100

percent of the load, thus operating at higher eciency. The PSU in the sleep state monitors output voltage of the active PSU. If the

output voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.

If having both PSUs active is more ecient than having one PSU in the sleep state, the active PSU can also activate the sleeping

PSU.

The default PSU settings are as follows:

• If the load on the active PSU is more than 50 percent, then the redundant PSU is switched to the active state.

• If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state.

You can congure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated

Dell Remote Access Controller User’s Guide available at Dell.com/idracmanuals.

Removing a redundant AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems,

remove and replace only one power supply at a time in a system that is powered on.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Disconnect the power cable from the power source and from the PSU you intend to remove and remove the cables from the

strap.

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with PSU removal. For

information about the cable management arm, see the system’s rack documentation.

Steps

1. Press the release latch.

2. Holding the PSU handle, pull the PSU out of the PSU bay to release the PSU from the Power Distribution Board (PDB).

117

Figure 70. Removing an AC PSU

1. release latch 2. PSU cable connector

3. PSU 4. connector

5. PSU handle

Next steps

If you are not replacing the PSU in the second PSU bay immediately, install the PSU blank in the empty PSU bay.

Related links

Installing the power supply unit blank

Installing a redundant AC power supply unit

Installing a redundant power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Verify that both power supply units (PSUs) are of the same type and have the same maximum output power.

NOTE: The maximum output power (shown in Watt) is listed on the PSU label.

3. If installed, remove the PSU blank.

Steps

Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.

118

Figure 71. Installing a redundant PSU

1. release latch 2. PSU cable connector

3. PSU 4. power connector

5. PSU handle

Next steps

1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the rack

documentation of the system.

2. Connect the power cable to the PSU and plug the cable into a power outlet.

CAUTION: When connecting the power cable, secure the cable with the strap.

NOTE: When installing, hot-swapping, or hot-adding a new PSU in a system with two PSUs, allow several seconds

for the system to recognize the PSU and determine its status. The PSU status indicator turns green to signify that

the PSU is functioning properly.

Removing the power supply unit blank

Prerequisites

Ensure that you follow the Safety instructions.

Steps

If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the blank outward.

CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-

redundant conguration. Remove the PSU blank only if you are installing a second PSU.

119

Figure 72. Removing the PSU blank

1. PSU blank 2. PSU bay

Next steps

Install the PSU or PSU blank.

Related links

Installing the power supply unit blank

Installing a redundant AC power supply unit

Installing the power supply unit blank

Install the power supply unit (PSU) blank only in the second PSU bay.

Prerequisites

CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant

conguration. Remove the PSU blank only if you are installing a second PSU.

Steps

Align the PSU blank with the PSU bay, and push the PSU blank into the chassis until it clicks into place.

120

Figure 73. Installing the PSU blank

1. PSU blank 2. PSU bay

Replacing the power supply unit divider

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.

2. If installed, remove the redundant power supply units (PSUs) or PSU blank.

Steps

1. Remove the screw that secures the PSU divider to the chassis.

2. Slide out the PSU divider and turn it clockwise to free the tabs on the PSU divider from the slots on the PSU cage.

3. Slide the PSU divider out of the chassis.

4. Align the tabs of the new PSU divider with the slots of the PSU cage.

5. Turn the PSU divider counterclockwise and slide it in until the PSU divider is seated on the slots of the PSU cage.

6. Tighten the screw to secure the PSU divider to the chassis.

121

Figure 74. Removing and installing the PSU divider

1. PSU divider 2. tabs (4)

3. screw

Next steps

1. Install the redundant PSUs or PSU blank as applicable.

2. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.

Related links

Removing a redundant AC power supply unit

Removing the power supply unit blank

Installing a redundant AC power supply unit

Installing the power supply unit blank

Non-redundant AC/cabled power supply unit

Your system supports a non-redundant 350 W AC power supply unit (PSU).

NOTE: When selecting or upgrading your system conguration, verify the system power consumption with the Dell

Energy Smart Solution Advisor at Dell.com/ESSA to ensure optimum power utilization.

Removing a cabled power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

122

Steps

1. Disconnect all the power cables from the power supply unit (PSU) to the system board, hard drive backplane, hard drives, and

optical drives.

2. Remove the screw securing the PSU to the chassis and slide the PSU out of the PSU cage.

Figure 75. Removing a cabled AC PSU

1. screw 2. PSU cage

3. non-redundant PSU 4. stando on the chassis

5. P2 power cable connector 6. P1 signal cable connector

7. P1 power cable connector 8. P4/backplane connector

Next steps

1. Install a cabled PSU.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing a cabled power supply unit

123

Installing a cabled power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Unpack the replacement power supply unit (PSU).

Steps

1. Slide the new PSU into the PSU cage until the PSU is fully seated.

2. Tighten the screw to secure the PSU to the chassis.

3. Connect all the power cables from the PSU to the system board, hard drive backplane, hard drives, and optical drives.

Figure 76. Installing a cabled PSU

1. screw 2. PSU cage

3. non-redundant PSU 4. stando on the chassis

5. P2 power cable connector 6. P1 signal cable connector

7. P1 power cable connector 8. P4/backplane connector

124

Next steps

Follow the procedure listed in the After working inside your system section.

Power interposer board

The power interposer board is only supported in systems with redundant power supply units.

Removing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: To prevent damage to the power interposer board, you must remove the power supply units (PSUs) or

PSU blank from the system before removing the power interposer board (PIB).

3. Remove the PSUs or PSU blanks from the back of the chassis.

4. Remove the cooling shroud.

Steps

1. Disconnect the power cables from the hard drive backplane and the system board.

2. Pressing the release latch on the PIB, lift the PIB to release it from the hooks on the PSU cage.

3. Lift the PIB out of the chassis.

125

Figure 77. Removing the PIB

1. release latch 2. hooks (4)

3. slots (4) 4. PIB connector

Next steps

1. Install the PIB.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing a redundant AC power supply unit

Removing the power supply unit blank

Removing the cooling shroud

Installing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Follow the safety guidelines listed in the Safety instructions section..

126

Steps

1. Align the slots on the power interposer board (PIB) with the hooks on the power supply unit (PSU) cage and slide the PIB until

it snaps into place.

2. Route the power cables through the securing clips as applicable, and connect the power cables to the system board.

Figure 78. Installing the power interposer board

1. release latch 2. hooks (4)

3. slots (4) 4. PIB connector

Next steps

1. Install the cooling shroud.

2. Install the PSUs or PSU blank.

3. Follow the procedure listed in the After working inside your system section.

Related links

Installing the cooling shroud

Installing a redundant AC power supply unit

Installing the power supply unit blank

System battery

The system battery is used to power the real-time clock and storing the BIOS settings of the system.

127

Replacing the system battery

Prerequisites

1. Follow the safety guidelines listed in safety instructions section.

2. Follow the procedure listed in the Before working in your system section.

3. Remove the cooling shroud.

4. Keep the plastic scribe ready.

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the

same or equivalent type recommended by the manufacturer. For more information, see the safety information that

shipped with your system.

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell

certied service technicians.

Steps

1. Locate the battery socket. For more information, see the System board connectors section.

CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or

removing a battery.

2. Use a plastic scribe to pry out the system battery as shown in the following illustration:

Figure 79. Removing the system battery

1. plastic scribe 2. positive side of the battery connector

3. securing tabs

3. Install a new system battery by holding the battery with the "+" sign facing up and slide it under the securing tabs.

4. Press the battery into the connector until it snaps into place.

128

Figure 80. Installing the system battery

1. positive side of the battery connector 2. battery connector

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in the After working in your system section.

3. While booting, press F2 to enter System Setup and ensure that the battery is operating properly.

4. Enter the correct time and date in the System Setup Time and Date elds.

5. Exit System Setup.

Related links

Removing the cooling shroud

Installing the cooling shroud

Control panel assembly

Removing the control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in the Before working inside your system section.

4. Remove the optical drive and tape drives.

Steps

1. Remove the screw securing the control panel to the chassis.

2. Disconnect the control panel cable and the control panel USB cable from the system board.

CAUTION: Do not use excessive force when removing the control panel cables as it can damage the connectors.

3. Slide the control panel out of the chassis.

4. Disconnect the control panel cable and the control panel USB cable from the control panel.

129

Figure 81. Removing the control panel assembly

1. control panel 2. control panel cable

3. control panel USB cable 4. screw

5. Locate and press the tabs on the information tag.

6. Push the information tag out of the slot to remove it from the control panel.

NOTE: Retain the information tag to replace it in the new control panel.

Figure 82. Removing and installing the information tag

1. information tag 2. tab (2)

3. slot

Next steps

1. Install the control panel assembly.

2. Follow the procedure listed in the After working inside your system section.

130

Related links

Preparing a system for conversion from tower mode to rack mode

Removing the optional optical drive or tape drive

Installing the control panel assembly

Installing the optical drive or tape drive

Installing the control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Replace the blank information tag in the new control panel with the information tag retained from the old control panel.

NOTE: Information tag lists system information such as Service Tag, NIC, MAC address.

2. To install the information tag, push the information tag into the control panel slot.

3. Connect the control panel cable and the control panel USB cable to the control panel module.

4. Align and insert the control panel into the control panel slot in the chassis.

5. Tighten the screw to secure the control panel to the chassis.

6. Connect the control panel cable and the control panel USB cable to the system board.

Figure 83. installing the control panel assembly

1. control panel 2. control panel cable

3. control panel USB cable 4. screw

Next steps

1. Install the optical drive and tape drives.

2. Follow the procedure listed in the After working inside your system section.

131

Related links

Preparing a system for conversion from tower mode to rack mode

Installing the optical drive or tape drive

Removing the control panel assembly cover

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the control panel assembly.

Steps

1. Unhook the tab adjacent to the power button.

2. Unhook the tab on the bottom of the control panel assembly cover.

3. Pull the control panel assembly cover to detach it from the control panel.

Figure 84. Removing the control panel assembly cover for system with LCD panel

Next steps

1. Install the control panel assembly cover.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the control panel assembly

Installing the control panel assembly cover

Preparing a system for conversion from tower mode to rack mode

132

Installing the control panel assembly cover

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Align the tabs on the control panel assembly cover with the slots on the control panel.

2. Push the cover until the tabs lock into place.

Figure 85. Installing the control panel assembly cover for system with LCD panel

Next steps

1. Install the control panel assembly.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing the control panel assembly

Preparing a system for conversion from tower mode to rack mode

Removing the control panel board

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in the Before working inside your system section.

4. Remove the control panel assembly.

5. Remove the control panel assembly cover.

133

Steps

1. Remove the screws that secure the control panel board to the control panel.

2. Lift the control panel board until the control panel board disengages from the slots on the control panel.

3. Slide the control panel board toward the back of the control panel, and lift the control panel board away from the control panel.

Figure 86. Removing the control panel board for systems with hot swappable hard drives

1. control panel board 2. screw (3)

Next steps

1. Install the control panel board.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing the control panel board

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the control panel board with the control panel.

CAUTION: Take care not to damage the mylar covering the ID switch.

2. Slide the control panel board toward the front of the control panel to lock the slide tabs and the screw holes into the respective

slots on the control panel.

3. Tighten the screws to secure the control panel board to the control panel.

134

Figure 87. Installing the control panel board for systems with hot swappable hard drives

Next steps

1. Install the control panel assembly cover.

2. Install the control panel assembly.

3. Follow the procedure listed in the After working inside your system section.

Related links

Installing the control panel assembly cover

Installing the control panel assembly

Removing the LCD module

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in the Before working inside your system section.

4. Remove the control panel assembly.

5. Remove the control panel assembly cover.

Steps

1. Disconnect the LCD cable. Perform the following steps to disconnect the LCD cable:

a. Pull the retention tab that secures the LCD cable to the LCD cable connector on the control panel board.

b. Pull the LCD cable out of the LCD cable connector.

2. Remove the screw that secures the LCD module to the control panel.

3. Remove the LCD module out of the control panel assembly.

135

Figure 88. Removing the LCD Module

1. LCD module 2. retention tab

3. LCD cable connector 4. LCD cable

5. screw

Next steps

1. Install the LCD module.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the control panel assembly

Removing the control panel assembly cover

Installing the LCD module

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the LCD module with the LCD module slot and insert the LCD module into the control panel.

2. Tighten the screw to secure the LCD module to the control panel.

3. Insert the LCD module cable into it’s connector on the control panel board and push the retention tab in to secure the cable.

136

Figure 89. Installing the LCD Module

1. LCD module 2. retention tab

3. LCD cable connector 4. LCD cable

5. screw

Next steps

1. Install the control panel assembly cover.

2. Connect the LCD cable, the control panel cable, and the control panel USB cable to the control panel board.

3. Install the control panel assembly.

4. Connect the control panel cable, the LCD cable, and the control panel USB cable to the system board.

5. Follow the procedure listed in the After working inside your system section.

Related links

Installing the control panel assembly cover

Installing the control panel assembly

Removing the optional VGA module

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the control panel assembly.

4. Remove the control panel assembly cover.

Steps

Release the hooks that secure the VGA module to the control panel board, and remove the VGA module.

137

Figure 90. Removing the optional VGA module

1. VGA module 2. control panel

3. hook (2) 4. VGA connector on the control panel board

Next steps

1. Install the VGA module.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the control panel assembly

Removing the control panel assembly cover

Installing the optional VGA module

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Align the slots on the VGA module with the VGA connector and hooks on the control panel board.

2. Press the VGA module until the hooks snap into place.

138

Figure 91. Installing the optional VGA module

1. VGA module 2. control panel

3. hook (2) 4. VGA connector on the control panel board

Next steps

1. Install the control panel assembly cover.

2. Install the control panel assembly.

3. Follow the procedure listed in the After working inside your system section.

Related links

Installing the control panel assembly cover

Installing the control panel assembly

Preparing a system for conversion from tower mode to rack mode

System board

A system board (also known as the motherboard) is the main printed circuit board found in systems. The system board allows

communication between many of the crucial electronic components of the system, such as the central processing unit (CPU) and

memory, and also provides connectors for other peripherals. Unlike a backplane, a system board contains a signicant number of

subsystems such as the processor, expansion cards, and other components.

Removing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell

certied service technicians.

CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be prompted to create a

recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this

system board, you must supply the recovery key when you restart your system or program before you can access the

encrypted data on your hard drives.

139

CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the TPM plug-in module is

installed, it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM plug-in

module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.

1. Follow the safety guidelines listed in Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the following components:

a. cooling shroud

b. memory modules

c. cooling fan

d. expansion cards

e. heat sink and processor

f. iDRAC port card, if installed

g. internal dual SD module, if installed

Steps

1. Disconnect all cables from the system board.

CAUTION: Take care not to damage the system identication button while removing the system board from the

chassis.

2. Remove the screws on the system board, and slide the system board toward the front of the chassis.

3. Hold the system board by the touch points and lift it out of the chassis.

CAUTION: To prevent damage to the system board, do not lift the system board by holding a memory module,

processor, or other components; hold the system board by its edges only.

140

Figure 92. Removing the screws on the system board

1. screw (8)

141

Figure 93. Removing the system board

1. system board 2. touch point (2)

3. system board t-handle post

Next steps

1. Install the system board.

2. Follow the procedure listed in the After working inside your system section.

Related links

Removing the cooling shroud

Removing memory modules

Removing the internal cooling fan

Removing an expansion card

Removing the heat sink

Removing the processor

Removing the optional iDRAC port card

Removing the optional internal dual SD module

Installing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

142

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell

certied service technicians.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

CAUTION: Take care not to damage the system identication button while placing the system board into the chassis.

1. Follow the safety guidelines listed in Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Hold the system board by its edges, and orient it toward the back of the chassis.

2. Lower the system board into the chassis until the connectors at the back of the system board align with the slots on the back

of the chassis.

3. Tighten the screws that secure the system board to the chassis.

Figure 94. Install the system board

1. system board 2. touch point (2)

3. system board t-handle post

Next steps

1. If required, install the Trusted Platform Module (TPM). See, the Installing the Trusted Platform Module section.

2. Reinstall the following components:

a. expansion cards

b. memory modules

143

c. heat sink and processor

d. cooling fan

e. cooling shroud

f. iDRAC port card, if removed

g. internal dual SD module, if removed

3. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed through the cable routing latch.

4. Follow the procedure listed in the After working inside your system section.

5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller

User’s Guide, at Dell.com/idracmanuals.

NOTE: If you are using Easy Restore, you do not have to import an existing iDRAC Enterprise license.

6. Ensure that you perform the following steps:

a. Use the Easy Restore feature to restore the service tag. See the Restoring the Service Tag by using the Easy Restore

feature section.

b. If the service tag is not backed up in the backup ash device, enter the system service tag manually. See the Entering the

system service tag by using System Setup section.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM). See the Re-enabling the TPM for BitLocker users section.

Related links

Installing an expansion card

Installing memory modules

Installing the heat sink

Installing the processor

Installing the internal cooling fan

Installing the cooling shroud

Installing the optional iDRAC port card

Installing the optional internal dual SD module

Restoring the Service Tag by using the Easy Restore feature

By using the Easy Restore feature, you can restore your Service Tag, license, UEFI conguration, and the system conguration data

after replacing the system board. All data is automatically backed up in a backup ash device. If BIOS detects a new system board

and the Service Tag in the backup ash device, BIOS prompts the user to restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup ash device, BIOS displays the Service Tag,

the status of the license, and the UEFI Diagnostics version.

2. Perform one of the following steps:

After the restore process is complete, BIOS prompts to restore the system conguration data.

3. Perform one of the following steps:

• Press Y to restore the system conguration data.

• Press N to use the default conguration settings.

After the restore process is complete, the system restarts.

Entering the system Service Tag by using System Setup

If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.

1. Turn on the system.

2. Press F2 to enter System Setup.

144

3. Click Service Tag Settings.

4. Enter the Service Tag.

NOTE: You can enter the Service Tag only when the Service Tag eld is empty. Ensure that you enter the correct

Service Tag. After the Service Tag is entered, it cannot be updated or changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license.

For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Trusted Platform Module

Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into

devices. A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and

secret RSA key burned in as it is produced, it can perform the platform authentication.

CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. After the TPM is

installed, it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM breaks the

cryptographic binding, and it cannot be re-installed or installed on another system board.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell

certied service technicians.

Installing the Trusted Platform Module

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell

certied service technicians.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the TPM connector on the system board.

NOTE: To locate the TPM connector on the system board, see the System board connectors section.

2. Align the edge connectors on the TPM with the slot on the TPM connector.

3. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.

4. Press the plastic rivet until the rivet snaps into place.

145

Figure 95. Installing the TPM

1. rivet slot on the system board 2. plastic rivet

3. TPM 4. TPM connector

Next steps

1. Install the system board.

2. Follow the procedure listed in the After working inside your system section.

Related links

Installing the system board

Initializing the TPM for BitLocker users

Initialize the TPM.

For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Initializing the TPM for TXT users

1. While booting your system, press F2 to enter System Setup.

2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

3. From the TPM Security option, select On with Pre-boot Measurements.

4. From the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

7. Enter System Setup again.

8. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

9. From the Intel TXT option, select On.

System top cover

Do not remove the system top cover unless you are converting the system from tower to rack mode.

146

Removing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.

4. Remove the system cover.

Steps

1. Remove the screws that secure the top cover to the chassis.

2. Slide the cover toward the back of the system and lift it from the system.

Figure 96. Removing the system top cover

1. system top cover 2. screw (3)

Related links

Removing the system cover

Installing the system top cover

Preparing a system for conversion from tower mode to rack mode

Installing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

147

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the tabs under the top cover with the slots on the top of the chassis.

2. Slide the cover toward the front of the system until the screw holes on the cover align with the screw holes on the chassis.

3. Tighten the screws to secure the cover onto the chassis.

Figure 97. Installing the system top cover

1. system top cover 2. screw (3)

Next steps

1. Install the system cover.

2. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

148

Converting the system from tower mode to rack

mode

Your system can be converted from tower mode to rack mode.

To convert your system from tower mode to rack mode, you require the tower-to-rack conversion kit, which contains the following

items:

• Rack ears (left and right) with three screws each

• VGA module included with the control panel for rack mode

• A pair of rails (optional)

Safety instructions for converting system from tower to rack

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

CAUTION: Do not attempt to convert your system into a rack unless authorized by Dell. Only customers certied by Dell

for tower to rack conversion can convert a tower system into a rack system.

NOTE: For specic caution statements and procedures, see the rack installation documentation for your system at

Dell.com/poweredgemanuals. For complete safety and regulatory information, see the safety instructions that shipped

with your system.

Observe the following precautions for stability and safety of the system in rack mode:

• Before installing your equipment in a rack, install the front and side rack stabilizers. Failure to install the stabilizers can cause the

rack to tip over.

• Always load from bottom up, and load the heaviest items rst.

• Do not overload the AC power supply branch circuit that provides power to the rack.

Preparing a system for conversion from tower mode to rack mode

Prerequisites

1. Ensure that you follow the safety instructions for converting system from tower to rack.

2. Keep the Phillips #2 screwdriver ready.

3. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.

4. Place the system on a at and stable surface.

5. If installed, remove the system feet or caster wheels.

6. Remove the system cover.

Steps

1. Remove the control panel assembly from the chassis.

2. Remove the control panel assembly cover.

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3. Install the VGA module.

4. Install the control panel assembly cover for rack mode into the control panel assembly.

5. Remove the system top cover.

6. Install the control panel assembly for rack mode into the chassis.

7. To attach the rack ears, complete the following steps:

a. Align the screw holes on the right rack ear with the screw holes on the right side of the rack system.

b. Install the screws using a Phillips #2 screwdriver.

Figure 98. Removing and installing the rack ears

1. front panel 2. rack ear (2)

3. screw for each rack ear (3)

Next steps

1. Install the system cover.

2. Install the system in a rack. For more information, see the system’s Rack Installation Guide at Dell.com/poweredgemanuals.

Related links

Removing the system feet

Removing caster wheels

Removing the system cover

Removing the control panel assembly

Removing the control panel assembly cover

Installing the optional VGA module

Installing the control panel assembly cover

Removing the system top cover

Installing the control panel assembly

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Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The

purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you

are unable to x the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)

diagnostics.

The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the Embedded System Diagnostics

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Running the Embedded System Diagnostics from Boot Manager

Prerequisites

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Steps

1. When the system is booting, press F10.

2. Use the up arrow and down arrow keys to select System Utilities → Launch Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts

executing the tests on all the detected devices.

Running the Embedded System Diagnostics from the Dell Lifecycle Controller

1. As the system boots, press F10.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts

executing the tests on all the detected devices.

System diagnostics controls

Menu Description

Conguration Displays the conguration and status of all detected devices.

Results Displays the results of all tests that are executed.

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Menu Description

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one

event description is recorded.

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Jumpers and connectors

System board jumpers and connectors

Figure 99. System board jumpers and connectors

Table 24. System board jumpers and connectors

Item Connector Description

1 Slot 1 PCIE_G3_X4 CPU PCIe card connector 1

2 Slot 2 PCIE_G3_X8 CPU PCIe card connector 2

3 Slot 3 PCIE_G3_X1 PCH PCIe card connector 3

4 INT_USB_3.0 Internal USB

5 Slot 4 PCIE_G3_X4 PCH PCIe card connector 4

6 J_INTRU2 Intrusion connector

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Item Connector Description

7 MB / Fan1 Cooling fan connector

8 CPU Processor

9 J_AMEA1 iDRAC ports card connector

10 A1, A2, A3, A4 Memory module sockets

11 CPU_PWR CPU power connector P2

12 SATA 0–3/SATAe Mini SAS connector

13 SATA_ODD/SSD Optical disk drive connector

14 SYS_PWR System power P1

15 PWR_EVNT Power event

16 PWRD_EN Password jumpers

17 J_SATA_2 SATA connector 2

18 NVRAM_CLR NVRAM password jumper

19 TPM Trusted platform module connector

20 PIB_CONN PIB connector

21 IDSDM Internal dual SD module connector

22 HDD/ODD_PWR Hard drive power connector

23 BP_SIG Backplane signal connector

24 FP_USB Front panel USB connector

25 CTRL_PNL Control panel

26 BATTERY System battery

System board jumper settings

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that came with the product.

For information about resetting the password jumper to disable a password, see the Disabling A Forgotten Password section.

Table 25. System Board Jumper settings

Jumper Setting Description

PWRD_EN

(default) The password feature is enabled (pins 1–2).

The password feature is disabled (pins 2–3).

NVRAM_CLR

(default) The conguration settings are retained at system boot (pins 2–3).

The conguration settings are cleared at the next system boot. (pins

1–2).

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Disabling a forgotten password

The system's software security features include a system password and a setup password. The password jumper enables these

password features or disables them and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Move the jumper on the system board jumper from pins 2 and 3 to pins 1 and 2.

4. Install the system cover.

The existing passwords are not disabled (erased) until the system boots with the jumper on pins 1 and 2. However, before you

assign a new system and/or setup password, you must move the jumper back to pins 2 and 3.

NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the system disables the

new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

6. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.

7. Remove the system cover.

8. Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3.

9. Install the system cover.

10. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

11. Assign a new system or setup password.

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Troubleshooting your system

Safety rst — for you and your system

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: Solution validation was performed by using the factory shipped hardware conguration.

Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system stops

responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your

system before troubleshooting any external devices.

Troubleshooting the video subsystem

Prerequisites

NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under

Virtual Console. If this option is not selected, local video is disabled.

Steps

1. Check the cable connections (power and display) to the monitor.

2. Check the video interface cabling from the system to the monitor.

3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

Next steps

If the tests fail, see the Getting help section.

Troubleshooting a USB device

Prerequisites

NOTE: Follow steps 1 to 5 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 6.

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Steps

1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.

2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.

4. In iDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.

5. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard or mouse.

If the problem is not resolved, proceed to step 6 to troubleshoot other USB devices attached to the system.

If the problem is not resolved, proceed to troubleshoot other USB devices attached to the system.

6. Turn o all attached USB devices, and disconnect them from the system.

7. Restart the system.

8. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices screen. If

your keyboard is not functioning, use remote access to enable or disable the USB options.

9. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings.

See the System board jumper setting section

10. In the IDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.

11. Reconnect and turn on each USB device one at a time.

12. If a USB device causes the same problem, turn o the device, replace the USB cable with a known good cable, and turn on the

device.

Next steps

If all troubleshooting fails, see the Getting help section.

Troubleshooting iDRAC Direct (USB XML conguration)

For information about USB storage device and system conguration, see Integrated Dell Remote Access Controller User's Guide at

Dell.com/idracmanuals.

Steps

1. Ensure that your USB storage device is connected to the front USB Management Port, identied by icon.

2. Ensure that your USB storage device is congured with an NTFS or an FAT32 le system with only one partition.

3. Verify that the USB storage device is congured correctly. For more information about conguring the USB storage device, see

Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

4. In the iDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or iDRAC Direct Only.

5. Ensure that the iDRAC Managed: USB XML Conguration option is either Enabled or Enabled only when the server has

default credential settings.

6. Remove and reinsert the USB storage device.

7. If import operation does not work, try with a dierent USB storage device.

Next steps

If all troubleshooting fails, see the Getting help section.

Troubleshooting iDRAC Direct (Laptop connection)

For information about USB laptop connection and system conguration, see the Integrated Dell Remote Access Controller User's

Guide at Dell.com/idracmanuals.

Steps

1. Ensure that your laptop is connected to the front USB Management Port, identied by icon with a USB Type A/A cable.

2. On the iDRAC Settings Utility screen, ensure that USB Management Port Mode is congured as Automatic or iDRAC Direct

Only.

3. If the laptop is running Windows operating system, ensure that the iDRAC Virtual USB NIC device driver is installed.

157

4. If the driver is installed, ensure that you are not connected to any network through WiFi or cabled ethernet, as iDRAC Direct

uses a non-routable address.

Next steps

If all troubleshooting fails, see the Getting help section.

Troubleshooting a serial I/O device

Prerequisites

Steps

1. Turn o the system and any peripheral devices connected to the serial port.

2. Swap the serial interface cable with a known working cable, and turn on the system and the serial device.

If the problem is resolved, replace the interface cable with a known working cable.

3. Turn o the system and the serial device, and swap the serial device with a compatible device.

4. Turn on the system and the serial device.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a NIC

Steps

1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic

tests.

2. Restart the system and check for any system messages pertaining to the NIC controller.

3. Check the appropriate indicator on the NIC connector:

• If the link indicator does not glow, the cable connected might be disengaged.

• If the activity indicator does not glow, the network driver les might be damaged or missing.

Install or replace the drivers as necessary. For more information, see the NIC documentation.

• Try another known good network cable.

• If the problem persists, use another connector on the switch or hub.

4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC documentation.

5. Enter System Setup and conrm that the NIC ports are enabled on the Integrated Devices screen.

6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission speed and duplex. For more

information, see the documentation for each network device.

7. Ensure that all the NICs and switches on the network are set to the same data transmission speed and duplex. For more

information, see the documentation for each network device.

8. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a wet system

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

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Steps

1. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Remove the following components (if installed) from the system:

• Power supply unit(s)

• Optical drive

• Hard drives

• Hard drive backplane

• USB memory key

• Hard drive tray

• Cooling shroud

• Expansion card risers (if installed)

• Expansion cards

• Cooling fan assembly (if installed)

• Cooling fan(s)

• Memory modules

• Processor(s) and heat sink(s)

• System board

4. Let the system dry thoroughly for at least 24 hours.

5. Reinstall the components you removed in step 3 except the expansion cards.

6. Install the system cover.

7. Turn on the system and attached peripherals.

If the problem persists, see the Getting help section.

8. If the system starts properly, turn o the system, and reinstall all the expansion cards that you removed.

9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps

If the tests fail, see the Getting help section.

Troubleshooting a damaged system

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Ensure that the following components are properly installed:

• cooling shroud

• expansion card risers (if installed)

• expansion cards

• power supply unit(s)

• cooling fan assembly (if installed)

• cooling fan(s)

• processor(s) and heat sink(s)

• memory modules

159

• hard drive carriers or cage

• hard drive backplane

4. Ensure that all cables are properly connected.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting the system battery

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: If the system is turned o for long periods of time (for weeks or months), the NVRAM may lose the system

conguration information. This situation is caused by a defective battery.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally

except for the time set in System Setup, the problem may be caused by a software, rather than by a defective battery.

Steps

1. Re-enter the time and date in System Setup.

2. Turn o the system, and disconnect it from the electrical outlet for at least an hour.

3. Reconnect the system to the electrical outlet, and turn on the system.

4. Enter System Setup.

If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for system battery messages.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting power supply units

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

The following sections provide information on troubleshooting power source and power supply units problems.

Troubleshooting power source problems

1. Press the power button to ensure that your system is turned on. If the power indicator does not glow when the power button is

pressed, press the power button rmly.

2. Plug in another working power supply unit to ensure that the system board is not faulty.

3. Ensure that no loose connections exist.

For example, loose power cables.

4. Ensure that the power source meets applicable standards.

5. Ensure that there are no short circuits.

6. Have a qualied electrician check the line voltage to ensure that it meets the needed specications.

160

Power supply unit problems

1. Ensure that no loose connections exist.

For example, loose power cables.

2. Ensure that the power supply unit (PSU) handle or LED indicates that the PSU is working properly.

For more information about PSU indicators, see the Power indicator codes section.

3. If you have recently upgraded your system, ensure that the PSU has enough power to support the new system.

4. If you have a redundant PSU conguration, ensure that both the PSUs are of the same type and wattage.

You may have to upgrade to a higher wattage PSU.

5. Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back.

6. Reseat the PSU.

NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and determine if it is

working properly.

If the problem persists, see the Getting help section.

Troubleshooting cooling problems

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Ensure that the following conditions exist:

• System cover, cooling shroud, EMI ller panel, or back-ller bracket is not removed.

• Ambient temperature is not higher than the specied ambient temperature.

• External airow is not obstructed.

• A cooling fan is not removed or has not failed.

• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC Web GUI:

1. Click Hardware → Fans → Setup.

2. From the Fan Speed Oset drop-down list, select the cooling level needed or set the minimum fan speed to a custom value.

From F2 System Setup:

1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed oset or minimum fan speed.

From RACADM commands:

1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

161

Troubleshooting cooling fans

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: The fan number is referenced by the management software of the system. In the event of a problem with a

particular fan, you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Reseat the fan or the fan's power cable.

2. Restart the system.

Next steps

1. Follow the procedure listed in the After working inside your system section.

2. If the problem persists, see the Getting help section.

Troubleshooting system memory

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. If the system is operational, run the appropriate diagnostic test. See the Using system diagnostics section for the available

diagnostic tests.

If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.

2. If the system is not operational, turn o the system and attached peripherals, and unplug the system from the power source.

Wait at least for 10 seconds, and then reconnect the system to the power source.

3. Turn on the system and attached peripherals, and note the messages on the screen.

If an error message is displayed indicating a fault with a specic memory module, go to step 12.

4. Enter System Setup, and check the system memory setting. Make any changes to the memory settings, if needed.

If the memory settings match the installed memory but the problem still persists, go to step 12.

5. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

6. Remove the system cover.

7. Check the memory channels and ensure that they are populated correctly.

NOTE: See the system event log or system messages for the location of the failed memory module. Reinstall the

memory device.

8. Reseat the memory modules in their sockets.

9. Install the system cover.

10. Enter System Setup and check the system memory setting.

If the problem is not resolved, proceed with step 11.

11. Remove the system cover.

12. If a diagnostic test or error message indicates a specic memory module as faulty, swap or replace the module with a known

working memory module.

162

13. To troubleshoot an unspecied faulty memory module, replace the memory module in the rst DIMM socket with a module of

the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM type(s), incorrect DIMM

installation, or defective DIMM(s). Follow the on-screen instructions to resolve the problem.

14. Install the system cover.

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.

2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Locate the USB key and reseat it.

5. Install the system cover.

6. Turn on the system and attached peripherals, and check if the USB key is functioning.

7. If the problem is not resolved, repeat step 2 and step 3.

8. Insert a known working USB key.

9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on, the

SD card is not writable.

Steps

1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.

2. Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

NOTE: When an SD card failure occurs, the internal dual SD module controller noties the system. On the next

restart, the system displayed a message indicating the failure. If redundancy is enabled at the time of SD card failure,

a critical alert will be logged and chassis health will degrade.

4. Replace the failed SD card with a new SD card.

5. Install the system cover.

163

6. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the

needed modes.

Verify that the correct SD slot is set as Primary SD Card.

8. Check if the SD card is functioning properly.

9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system prompts you to

perform a rebuild.

NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.

Troubleshooting an optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. Try using a dierent CD or DVD.

2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port are

enabled.

3. Run the appropriate diagnostic test.

4. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

5. If installed, remove the bezel.

6. Remove the system cover.

7. Ensure that the interface cable is securely connected to the optical drive and to the controller.

8. Ensure that a power cable is properly connected to the drive.

9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a tape backup unit

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. Use a dierent tape cartridge.

2. Ensure that the device drivers for the tape backup unit are installed and are congured correctly. See your tape drive

documentation for more information about device drivers.

3. Reinstall the tape-backup software as instructed in the tape-backup software documentation.

4. Ensure that the interface cable of the tape drive is connected to the external port on the controller card.

5. Perform the following steps to ensure that the controller card is properly installed:

a. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

b. Remove the system cover.

c. Reseat the controller card in the expansion card slot.

d. Install the system cover.

e. Turn on the system and attached peripherals.

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6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics.

Next steps

If you cannot resolve the problem, see the Getting help section.

Troubleshooting a hard drive or SSD

Prerequisites

CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all les

on the hard drive.

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

Depending on the results of the diagnostics test, proceed as required through the following steps.

2. If your system has a RAID controller and your hard drives are congured in a RAID array, perform the following steps:

a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware

Conguration wizard to check the RAID conguration.

See the Dell Lifecycle Controller documentation or online help for information about RAID conguration.

b. Ensure that the hard drives are congured correctly for the RAID array.

c. Take the hard drive oine and reseat the drive.

d. Exit the conguration utility and allow the system to boot to the operating system.

3. Ensure that the needed device drivers for your controller card are installed and are congured correctly. For more information,

see the operating system documentation.

4. Restart the system and enter the System Setup.

5. Verify that the controller is enabled and the drives are displayed in the System Setup.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a storage controller

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: When troubleshooting a controller, see the documentation for your operating system and the controller.

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Verify that the installed expansion cards are compliant with the expansion card installation guidelines.

5. Ensure that each expansion card is rmly seated in its connector.

6. Install the system cover.

7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8. If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical

outlet.

9. Remove the system cover.

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10. Remove all expansion cards installed in the system.

11. Install the system cover.

12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the Getting help section.

14. For each expansion card you removed in step 10, perform the following steps:

a. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. See the Using system diagnostics section.

If the problem persists, see the Getting help section.

Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and

the expansion card.

Steps

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that each expansion card is rmly seated in its connector.

5. Install the system cover.

6. Turn on the system and attached peripherals.

7. If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical

outlet.

8. Remove the system cover.

9. Remove all expansion cards installed in the system.

10. Install the system cover.

11. Run the appropriate diagnostic test. See the Using system diagnostics section.

If the tests fail, see the Getting help section.

12. For each expansion card you removed in step 8, perform the following steps:

a. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. See the Using system diagnostics section.

Next steps

If the problem persists, see the Getting help section.

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Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support

team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety

instructions that are shipped with your product.

Steps

1. Run the appropriate diagnostics test. See the Using system diagnostics section.

2. Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that the processor and heat sink are properly installed.

5. Install the system cover.

6. Run the appropriate diagnostic test. See the Using system diagnostics section.

7. If the problem persists, see the Getting help section.

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Getting help

Contacting Dell

Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you

can nd contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and

product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service

issues:

1. Go to Dell.com/support.

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag eld.

b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a. Click Global Technical Support.

b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

About this task

The QRL includes the following information about your system:

• How-to videos

• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview

• Your system service tag to quickly access your specic hardware conguration and warranty information

• A direct link to Dell to contact technical support and sales teams

Steps

1. Go to Dell.com/QRL and navigate to your specic product or

2. Use your smartphone or tablet to scan the model-specic Quick Resource (QR) code located in the following image or on your

Dell PowerEdge system:

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Table of Contents

DELL T330 User Manual

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