Dell PowerEdge T330 Owner's Manual
About the Dell PowerEdge T330 system
Performing initial system configuration
Pre-operating system management applications
Installing and removing system components
Converting the system from tower mode to rack mode
- Safety instructions
- Preparing a system for conversion from tower mode to rack mode
Troubleshooting your system
Using system diagnostics
- Dell Embedded System Diagnostics
Jumpers and connectors
Technical specifications
Getting help

DELL T330 User Manual

Displayed below is the user manual for T330 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL T330 Manual

Dell PowerEdge T330

Owner's Manual

Regulatory Model: E35S Series

Regulatory Type: E35S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 09

Rev. A00

Contents

1 About the Dell PowerEdge T330 system.......................................................... 9

Supported configurations on Dell PowerEdge T330 system.............................................................. 9

Front panel features and indicators — tower mode.......................................................................... 10

Front panel features and indicators — rack mode............................................................................. 15

LCD panel features.............................................................................................................................. 17

Home screen................................................................................................................................. 18

Setup menu....................................................................................................................................18

View menu..................................................................................................................................... 19

Diagnostic indicators...........................................................................................................................19

Hot swappable hard drive indicator codes.........................................................................................21

Back panel features and indicators.................................................................................................... 22

NIC indicator codes............................................................................................................................ 24

Redundant power supply unit indicator codes..................................................................................24

Indicator codes for non-redundant power supply unit.................................................................... 26

Documentation matrix........................................................................................................................27

Accessing system information by using QRL.....................................................................................28

2 Performing initial system configuration ....................................................... 29

Setting up your system....................................................................................................................... 29

Setting up and configuring the iDRAC IP address ............................................................................ 29

Logging in to iDRAC........................................................................................................................... 30

Methods of installing the operating system.......................................................................................30

Managing your system remotely........................................................................................................30

Downloading drivers and firmware....................................................................................................30

3 Pre-operating system management applications........................................ 32

Navigation keys................................................................................................................................... 32

About System Setup............................................................................................................................33

Entering System Setup.................................................................................................................. 33

System Setup Main Menu..............................................................................................................33

System BIOS screen details...........................................................................................................33

System Information screen details............................................................................................... 34

Memory Settings screen details....................................................................................................35

Processor Settings screen details................................................................................................. 35

SATA Settings screen details.........................................................................................................36

Boot Settings screen details..........................................................................................................38

Network Settings screen details................................................................................................... 39

Integrated Devices screen details.................................................................................................39

Serial Communication screen details.......................................................................................... 40

System Profile Settings screen details.......................................................................................... 41

System Security Settings screen details....................................................................................... 42

Miscellaneous Settings screen details..........................................................................................44

About Boot Manager...........................................................................................................................45

Entering Boot Manager................................................................................................................. 45

Boot Manager main menu............................................................................................................ 45

About Dell Lifecycle Controller.......................................................................................................... 45

Changing the boot order....................................................................................................................45

Choosing the system boot mode...................................................................................................... 46

Creating a system or setup password................................................................................................46

Using your system password to secure your system........................................................................ 47

Deleting or changing system password and setup password...........................................................47

Operating with a setup password enabled........................................................................................ 48

Embedded system management....................................................................................................... 48

iDRAC Settings utility.......................................................................................................................... 48

Entering the iDRAC settings utility................................................................................................48

Changing the thermal settings..................................................................................................... 49

4 Installing and removing system components...............................................50

Safety instructions...............................................................................................................................50

Before working inside your system....................................................................................................50

After working inside your system........................................................................................................51

Recommended tools...........................................................................................................................51

Front bezel (optional).......................................................................................................................... 51

Installing the optional front bezel................................................................................................. 51

Removing the optional front bezel...............................................................................................52

System feet..........................................................................................................................................52

Removing the system feet............................................................................................................ 52

Installing the system feet.............................................................................................................. 53

Caster wheels (optional)—tower mode............................................................................................. 54

Installing caster wheels.................................................................................................................54

Removing caster wheels............................................................................................................... 55

System cover.......................................................................................................................................56

Removing the system cover......................................................................................................... 56

Installing the system cover............................................................................................................57

Inside the system.................................................................................................................................58

Optical drives and tape drives (optional)............................................................................................58

Removing the optional optical drive or tape drive...................................................................... 59

Installing the optical drive or tape drive....................................................................................... 62

Cooling shroud................................................................................................................................... 62

Removing the cooling shroud...................................................................................................... 62

Installing the cooling shroud........................................................................................................ 63

Intrusion switch...................................................................................................................................64

Removing the intrusion switch.....................................................................................................64

Installing the intrusion switch.......................................................................................................65

Hard drives.......................................................................................................................................... 66

Supported hard drive configurations........................................................................................... 66

Removing a 3.5-inch hot swappable hard drive carrier blank.....................................................67

Installing a 3.5-inch hot swappable hard drive carrier blank.......................................................67

Removing a hot swappable hard drive carrier............................................................................. 68

Removing a hot swappable hard drive from a hard drive carrier................................................69

Installing a hot swappable hard drive into a hot swappable hard drive carrier.......................... 70

Installing a hot swappable hard drive carrier................................................................................71

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter....................72

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier.....73

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier.....74

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter................ 74

Hard drive backplane.......................................................................................................................... 74

Removing the hard drive backplane ............................................................................................ 75

Installing the hard drive backplane...............................................................................................79

Four-slot hard drive blank...................................................................................................................79

Removing a four-slot hard drive blank.........................................................................................79

Installing a four-slot hard drive blank.......................................................................................... 80

System memory...................................................................................................................................81

General memory module installation guidelines.........................................................................82

Sample memory configurations................................................................................................... 83

Removing memory modules........................................................................................................84

Installing memory modules.......................................................................................................... 85

Cooling fans........................................................................................................................................ 86

Removing the internal cooling fan............................................................................................... 87

Installing the internal cooling fan.................................................................................................88

Internal USB memory key (optional).................................................................................................. 89

Replacing the optional internal USB memory key.......................................................................89

Expansion cards.................................................................................................................................. 90

Expansion card installation guidelines......................................................................................... 90

Removing an expansion card........................................................................................................91

Installing an expansion card......................................................................................................... 93

iDRAC port card (optional)................................................................................................................. 94

Removing the optional iDRAC port card......................................................................................94

Installing the optional iDRAC port card........................................................................................96

Replacing an optional SD vFlash card.......................................................................................... 96

Internal dual SD module (optional).....................................................................................................97

Removing an optional internal SD card........................................................................................97

Installing an optional internal SD card......................................................................................... 98

Removing the optional internal dual SD module ....................................................................... 98

Installing the optional internal dual SD module ....................................................................... 100

Heat sink and processor...................................................................................................................100

Removing the heat sink...............................................................................................................101

Removing the processor.............................................................................................................102

Installing the processor...............................................................................................................105

Installing the heat sink.................................................................................................................107

Power supply units............................................................................................................................109

Redundant AC power supply unit...............................................................................................109

Non-redundant AC power supply unit....................................................................................... 114

Power interposer board.....................................................................................................................116

Removing the power interposer board.......................................................................................116

Installing the power interposer board.........................................................................................117

System battery................................................................................................................................... 118

Replacing the system battery......................................................................................................118

Control panel assembly.................................................................................................................... 120

Removing the control panel assembly.......................................................................................120

Installing the control panel assembly.........................................................................................122

Removing the control panel assembly cover.............................................................................123

Installing the control panel assembly cover...............................................................................124

Removing the control panel board.............................................................................................125

Installing the control panel board.............................................................................................. 126

Removing the LCD module.........................................................................................................127

Installing the LCD module.......................................................................................................... 128

Removing the optional VGA module..........................................................................................129

Installing the optional VGA module............................................................................................130

System board.....................................................................................................................................130

Removing the system board.......................................................................................................130

Installing the system board.........................................................................................................134

Restoring the Service Tag by using the Easy Restore feature................................................... 135

Entering the system service tag by using System Setup............................................................135

Trusted Platform Module..................................................................................................................136

Installing the Trusted Platform Module .....................................................................................136

Re-enabling the TPM for BitLocker users...................................................................................137

Re-enabling the TPM for TXT users............................................................................................137

System top cover.............................................................................................................................. 138

Removing the system top cover.................................................................................................138

Installing the system top cover...................................................................................................139

5 Converting the system from tower mode to rack mode...........................141

Safety instructions............................................................................................................................. 141

Preparing a system for conversion from tower mode to rack mode..............................................141

6 Troubleshooting your system........................................................................144

Safety first—for you and your system...............................................................................................144

Troubleshooting system startup failure........................................................................................... 144

Troubleshooting external connections............................................................................................144

Troubleshooting the video subsystem.............................................................................................144

Troubleshooting a USB device......................................................................................................... 144

Troubleshooting iDRAC Direct (USB XML configuration)................................................................145

Troubleshooting iDRAC Direct (Laptop connection)...................................................................... 146

Troubleshooting a serial I/O device................................................................................................. 146

Troubleshooting an NIC................................................................................................................... 146

Troubleshooting a wet system......................................................................................................... 147

Troubleshooting a damaged system................................................................................................148

Troubleshooting the system battery................................................................................................ 148

Troubleshooting power supply units............................................................................................... 149

Troubleshooting power source problems................................................................................. 149

Power supply unit problems.......................................................................................................149

Troubleshooting cooling problems................................................................................................. 150

Troubleshooting cooling fans.......................................................................................................... 150

Troubleshooting system memory.....................................................................................................151

Troubleshooting an internal USB key...............................................................................................152

Troubleshooting an SD card.............................................................................................................152

Troubleshooting an optical drive......................................................................................................153

Troubleshooting a tape backup unit................................................................................................ 153

Troubleshooting a hard drive........................................................................................................... 154

Troubleshooting a storage controller.............................................................................................. 155

Troubleshooting expansion cards.................................................................................................... 155

Troubleshooting processors.............................................................................................................156

7 Using system diagnostics................................................................................ 157

Dell Embedded System Diagnostics.................................................................................................157

When to use the Embedded System Diagnostics...................................................................... 157

Running the Embedded System Diagnostics from Boot Manager............................................157

Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................157

System diagnostics controls....................................................................................................... 158

8 Jumpers and connectors................................................................................ 159

System board jumpers and connectors........................................................................................... 159

System board jumper settings..........................................................................................................160

Disabling a forgotten password........................................................................................................ 161

9 Technical specifications..................................................................................162

Dimensions and weight.................................................................................................................... 162

Processor specifications................................................................................................................... 162

Expansion bus specifications............................................................................................................162

Memory specifications......................................................................................................................162

Power specifications......................................................................................................................... 163

Storage controller specifications......................................................................................................163

Drive specifications...........................................................................................................................164

Connectors specifications................................................................................................................164

Video specifications.......................................................................................................................... 165

Expanded operating temperature.................................................................................................... 165

Environmental specifications............................................................................................................166

10 Getting help.....................................................................................................168

Contacting Dell................................................................................................................................. 168

Locating your system Service Tag....................................................................................................168

Accessing system information by using QRL...................................................................................168

About the Dell PowerEdge T330 system

The Dell PowerEdge T330 system is a rackable tower server that supports one processor based on the

Intel E5-1200 v5 processor family, up to four DIMMs, and storage capacity of up to eight hard drives/solid

state drives.

Supported configurations on Dell PowerEdge T330

system

Table 1. Supported configurations on Dell PowerEdge T330 system

PowerEdge T330 System Configurations

Four hard drive systems Up to four 3.5-inch (2.5-inch with adapter) hot swappable hard drives with

redundant or non-redundant power supply unit (PSU)

Eight hard drive systems Up to eight 3.5-inch (2.5-inch with adapter) hot swappable hard drives with

redundant or non-redundant PSU

Front panel features and indicators — tower mode

Figure 1. Front panel features and indicators — eight 3.5-inch hot swappable hard drive chassis

Table 2. Front panel features and indicators — eight 3.5-inch hot swappable hard drive chassis

Item Indicator, button, or

connector Icon Description

1 Power-on indicator,

power button

Enables you to know the power status of the

system. The power-on indicator glows when the

system power is on. The power button controls the

power supply output to the system.

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

2 NMI button Enables you to troubleshoot software and device

driver errors when running certain operating

systems. This button can be pressed using the end

of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system documentation.

3 System identification

button

Enables you to locate a particular system within a

rack. The identification buttons are located on the

front and back panels. When one of these buttons

is pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press the system identification button to turn the

system ID on or off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup)

press and hold the system ID button for more than

15 seconds.

4 LCD menu buttons Enable you to navigate the control panel LCD

menu.

5 Information tag Contains system information such as service tag,

NIC, MAC address, and so on for your reference.

The information tag is a slide-out label panel.

6 LCD panel Displays system ID, status information, and system

error messages. See LCD panel features.

7 USB management port/

iDRAC Direct port

Functions as a regular USB port or provides access

to the iDRAC Direct features. For more

information, see the iDRAC Guide at Dell.com/

idracmanuals.

Item Indicator, button, or

connector Icon Description

This port is USB 2.0-compliant

8 USB connector Enables you to connect USB devices to the system.

This port is USB 3.0-compliant.

9 Optical drive or tape

drives

Enables you to install an optical drive or tape

drives. For more information about supported

optical drives and tape drives, see Optical drives

and tape drives (optional).

10 Hard drives Enables you to install up to eight 3.5-inch (2.5-inch

with adapter) hot swappable hard drives/SSDs.

Figure 2. Front panel features and indicators — four 3.5-inch hot swappable hard drive chassis

Table 3. Front panel features and indicators — four 3.5-inch hot swappable hard drive chassis

Item Indicator, button, or

connector Icon Description

1 Power-on indicator,

power button

Enables you to know the power status of the

system. The power-on indicator glows when the

system power is on. The power button controls the

power supply output to the system.

Item Indicator, button, or

connector Icon Description

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

2 NMI button Enables you to troubleshoot software and device

driver errors when running certain operating

systems. This button can be pressed using the end

of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system documentation.

3 System identification

button

Enables you to locate a particular system within a

rack. The identification buttons are located on the

front and back panels. When one of these buttons

is pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press the system identification button to turn the

system ID on or off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup)

press and hold the system ID button for more than

15 seconds.

4 LCD menu buttons Enables you to navigate the control panel LCD

menu.

5 Information tag Contains system information such as service tag,

NIC, MAC address, and so on for your reference.

The information tag is a slide-out label panel.

6 LCD panel Displays system ID, status information, and system

error messages. See LCD panel features.

7 USB management port/

iDRAC Direct port

Functions as a regular USB port or provides access

to the iDRAC Direct features. For more

information, see the iDRAC Guide at Dell.com/

idracmanuals.

This port is USB 2.0-compliant

8 USB connector Enables you to connect USB devices to the system.

This port is USB 3.0-compliant.

Item Indicator, button, or

connector Icon Description

9 Optical drive or tape

drives

Enables you to install an optical drive or tape

drives. For more information about supported

optical drives and tape drives, see Optical drives

and tape drives (optional).

10 Hard drives Enables you to install up to four 3.5-inch (2.5-inch

with adapter) hot swappable hard drives/SSDs.

11 Four-slot hard drive

blank

Supported on systems with an x8 hard drive

backplane configured for software RAID support.

These systems support only four hard drives, and

the remaining hard drive slots are preinstalled with

the four-slot hard drive blank, and cannot be

upgraded for additional storage.

Front panel features and indicators — rack mode

Figure 3. Front panel features and indicators — rack mode

Table 4. Front panel features and indicators — rack mode

Item Indicator, button, or

connector Icon Description

1 Power-on indicator,

power button

Enables you to know the power status of the

system. The power-on indicator glows when the

system power is on. The power button controls the

power supply output to the system.

Item Indicator, button, or

connector Icon Description

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

2 NMI button Enables you to troubleshoot software and device

driver errors when running certain operating

systems. This button can be pressed using the end

of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system documentation.

3 System identification

button

Enables you to locate a particular system within a

rack. The identification buttons are located on the

front and back panels. When one of these buttons

is pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press the system identification button to turn the

system ID on or off

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup)

press and hold the system ID button for more than

15 seconds.

4 LCD menu buttons Enable you to navigate the control panel LCD

menu.

5 Information tag Contains system information such as service tag,

NIC, MAC address, and so on for your reference.

The information tag is a slide-out label panel.

6 LCD panel Displays system ID, status information, and system

error messages. See LCD panel features.

7 USB management port/

iDRAC Direct port

Functions as a regular USB port or provides access

to the iDRAC Direct features. For more

information, see the iDRAC Guide at Dell.com/

idracmanuals.

This port is USB 2.0-compliant

8 Video connector Enables you to connect a display to the system.

Item Indicator, button, or

connector Icon Description

NOTE: The video connector is available only

in the rack-mode configuration of your

system. For information on converting your

system from tower to the rack mode, see

Preparing a system for conversion from tower

mode to rack mode.

9 USB connector Enables you to connect USB devices to the system.

This port is USB 3.0-compliant.

10 Optical drive or tape

drives

Enables you to install an optical drive or tape

drives. For more information about supported

optical drives and tape drives, see Optical drives

and tape drives (optional).

11 Hard drives Enables you to install up to eight 3.5-inch (2.5 inch

with adapter) hot swappable hard drives or four

3.5-inch (2.5 inch with adapter) hot swappable

hard drives.

LCD panel features

The system's LCD panel provides system information and status and error messages to indicate if the

system is operating correctly or if the system needs attention. For more information about the error

messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >

OpenManage software.

• The LCD backlight turns blue during normal operating conditions and turns amber to indicate an error

condition.

• The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing

either the Select, Left, or Right button on the LCD panel.

• The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility, the LCD

panel, or other tools.

Figure 4. LCD panel Features

1. Left 2. Select

3. Right

Button Description

Left Moves the cursor back in one-step increments.

Select Selects the menu item highlighted by the cursor.

Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press once to increase scrolling speed

• Press again to stop

• Press again to return to the default scrolling speed

• Press again to repeat the cycle

Home screen

The Home screen displays user-configurable information about the system. This screen is displayed

during normal system operation when there are no status messages or errors. When the system is in

standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.

Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, complete the following steps:

1. Press and hold the up arrow until the Home icon is displayed.

2. Select the Home icon.

3. From the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,

the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to

enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI

description in the SEL. This is useful when trying to match an LCD message with an

SEL entry.

Select Simple to view LCD error messages in a simplified user-friendly description.

For more information about error messages, see the Dell Event and Error Messages

Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

Set home Select the default information to be displayed on the Home screen. See View menu

for the options and option items that can be set as the default on the Home

screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary

and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can

be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format

can be configured in the Set home submenu of the Setup menu.

Diagnostic indicators

The diagnostic indicators on the system front panel display error status during system startup.

NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it

into a working power source and press the power button.

Table 5. Diagnostic indicators

Icon Description Condition Corrective action

Health

indicator

If the system is on and in

good health, the indicator

turns solid blue.

None required.

The indicator flashes amber

if the system is on or in

standby, and if any error

exists (for example, a failed

fan or hard drive).

Check the System Event Log or system

messages for the specific issue. For more

information about error messages, see the

Dell Event and Error Messages Reference

Guide at Dell.com/openmanagemanuals >

OpenManage software.

Invalid memory configurations can cause

the system to halt at startup without any

video output. See Getting help.

Hard drive

indicator

The indicator flashes amber

if there is a hard drive error.

Check the System Event Log to determine

the hard drive that has an error. Run the

appropriate Online Diagnostics test. Restart

the system and run embedded diagnostics

(ePSA). If the hard drives are configured in a

RAID array, restart the system and enter the

host adapter configuration utility program.

Icon Description Condition Corrective action

Electrical

indicator

The indicator flashes amber

if the system experiences an

electrical error (for example,

voltage out of range, or a

failed power supply unit

(PSU) or voltage regulator).

Check the System Event Log or system

messages for the specific issue. If it is due

to a problem with the PSU, check the LED

on the PSU. Reseat the PSU. If the problem

persists, see Getting help.

Temperature

indicator

The indicator flashes amber

if the system experiences a

thermal error (for example, a

temperature out of range or

fan failure).

Ensure that none of the following

conditions exist:

• A cooling fan is removed or has failed.

• System cover, cooling shroud, EMI filler

panel, memory module blank, or back

filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

See Getting help.

Memory

indicator

The indicator flashes amber

if a memory error occurs.

Check the system event log or system

messages for the location of the failed

memory. Reseat the memory module. If

the problem persists, see Getting help.

PCIe indicator The indicator flashes amber

if a PCIe card experiences

an error.

Restart the system. Update any required

drivers for the PCIe card. Reinstall the card.

If the problem persists, see Getting help.

Hot swappable hard drive indicator codes

Figure 5. Hot swappable hard drive indicators

1. hard drive activity indicator 2. hard drive status indicator

3. hard drive

NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator

(on the right side) does not function and remains OFF.

Table 6. Hot swappable hard drive indicators

Drive-status indicator pattern (RAID only) Condition

Flashes green two times per second Identifying drive or preparing for removal.

OFF Drive ready for insertion or removal.

NOTE: The drive status indicator remains OFF

until all hard drives are initialized after the system

is turned on. Drives are not ready for insertion or

removal during this time.

Flashes green, amber, and turns off Predicted drive failure

Flashes amber four times per second Drive failed

Flashes green slowly Drive rebuilding

Turns green Drive online

Flashes green three seconds, amber three

seconds, and turns off six seconds

Rebuild stopped

Back panel features and indicators

Figure 6. Back panel features and indicators

Table 7. Back panel features and indicators

Item Indicator, button, or

connector Icon Description

1 Power supply units (PSU1

and PSU2)

Enables you to install up to two 495 W redundant

and 350 W non-redundant AC power supply units.

Item Indicator, button, or

connector Icon Description

NOTE: Non-redundant PSU is supported in

systems with an x8 backplane.

2, 3 USB connectors (6) Enables you to connect USB devices to the

system. Four ports are USB 2.0-compliant and

two ports are USB 3.0-compliant.

4, 5 Ethernet connectors (2) Enable you to connect two integrated

10/100/1000 Mbps NIC connectors.

6 vFlash media card slot

(optional)

Enables you to connect a vFlash media card.

7 System identification

button

Enables you to locate a particular system within a

rack. The identification buttons are located on the

front and back panels. When one of these buttons

is pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press the system identification button to turn the

system ID on or off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter the BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup),

press and hold for more than 15 seconds.

8 System identification

connector

Enables you to connect the optional system status

indicator assembly through the optional cable

management arm.

9 Video connector Enables you to connect a VGA display to the

system.

10 Serial connector Enables you to connect a serial device to the

system.

11 iDRAC port (optional) Enables you to install a dedicated management

port card.

12 PCIe expansion card slots

(4)

Enables you to connect up to four full-height PCI

expansion cards.

NIC indicator codes

Figure 7. NIC indicators

1. link indicator 2. activity indicator

Table 8. NIC indicators

Convention Indicator pattern Description

A Link and activity indicators

are OFF

The NIC is not connected to the network.

B Link indicator is green The NIC is connected to a valid network at its maximum

port speed (1 Gbps).

C Link indicator is yellow The NIC is connected to a valid network at less than its

maximum port speed.

D Activity indicator is flashing

green

Network data is being sent or received.

Redundant power supply unit indicator codes

Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is

present or whether a power fault has occurred.

Figure 8. AC PSU status indicator

1. AC PSU status indicator/handle

Table 9. AC PSU status indicator

Convention Power Indicator

Pattern Description

A Green A valid power source is connected to the PSU and the PSU is

operational.

B Flashing green When the firmware of the PSU is being updated, the PSU handle

flashes green.

CAUTION: Do not disconnect the power cord or unplug the

PSU when updating firmware. If firmware update is

interrupted, the PSUs will not function. You must roll back the

PSU firmware by using Dell Lifecycle Controller. See Dell

Lifecycle Controller User’s Guide at Dell.com/idracmanuals.

C Flashes green

and turns off

When hot-adding a PSU, the PSU handle flashes green five times at

4 Hz rate and turns off. This indicates that there is a PSU mismatch

with respect to efficiency, feature set, health status, and supported

voltage. Replace the mismatch PSU with a PSU of matching

capacity.

CAUTION: For AC PSUs, use only PSUs with the Extended

Power Performance (EPP) label on the back. Mixing PSUs from

previous generations of PowerEdge servers can result in a PSU

mismatch condition or failure to power on.

D Flashing amber Indicates a problem with the PSU.

Convention Power Indicator

Pattern Description

CAUTION: When correcting a PSU mismatch, replace only the

PSU with the flashing indicator. Swapping the other PSU to

make a matched pair can result in an error condition and

unexpected system shutdown. To change from a High Output

configuration to a Low Output configuration or vice versa,

you must power down the system.

CAUTION: AC PSUs support both 220 V and 110 V input

voltages with the exception of Titanium PSUs, which support

only 220 V. When two identical PSUs receive different input

voltages, they can output different wattages, and trigger a

mismatch.

CAUTION: If two PSUs are used, they must be of the same type

and have the same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and

triggers a mismatch.

E Not lit Power is not connected.

Indicator codes for non-redundant power supply unit

Press the self-diagnostic button to perform a quick health check on the non-redundant power supply

unit (PSU) of the system.

Figure 9. Non-redundant AC PSU status indicator and self-diagnostic button

1. self-diagnostic button 2. AC PSU status indicator

Table 10. Indicator codes for non-redundant power supply unit

Diagnostic Indicator Pattern Description

Not lit Power is not connected or PSU is faulty.

Green A valid power source is connected to the PSU and the PSU is

operational.

Documentation matrix

The documentation matrix provides information on documents that you can refer to for setting up and

managing your system.

Table 11. Documentation matrix

To... See the...

Install your system into a rack Rack documentation included with your rack

solution.

Set up your system and know the system technical

specifications

Getting Started With Your System that shipped with

your system or see Dell.com/poweredgemanuals.

Install the operating system Operating system documentation at Dell.com/

operatingsystemmanuals

Get an overview of the Dell Systems Management

offerings

Dell OpenManage Systems Management Overview

Guide at Dell.com/openmanagemanuals >

OpenManage software

Configure and log in to iDRAC, set up managed

and management system, know the iDRAC

features and troubleshoot by using iDRAC

Integrated Dell Remote Access Controller User's

Guide at Dell.com/idracmanuals

Know about the RACADM subcommands and

supported RACADM interfaces

RACADM Command Line Reference Guide for

iDRAC at Dell.com/idracmanuals

Launch, enable and disable Dell Lifecycle

Controller, know the features, use and

troubleshoot Dell Lifecycle Controller

Dell Lifecycle Controller User’s Guide at Dell.com/

idracmanuals

Use Dell Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick

Start Guide at Dell.com/idracmanuals

Set up, use, and troubleshoot OpenManage Server

Administrator

Dell OpenManage Server Administrator User’s

Guide at Dell.com/openmanagemanuals >

OpenManage Server Administrator

Install, use, and troubleshoot OpenManage

Essentials

Dell OpenManage Essentials User’s Guide at

Dell.com/openmanagemanuals > OpenManage

Essentials

Know the features of the storage controller cards,

deploy the cards, and manage the storage

subsystem

Storage controller documentation at Dell.com/

storagecontrollermanuals

Check the event and error messages generated by

the system firmware and agents that monitor

system components

Dell Event and Error Messages Reference Guide at

Dell.com/openmanagemanuals > OpenManage

software.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your

system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

About this task

The QRL includes the following information about your system:

• How-to videos

• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview

• Your system service tag to quickly access your specific hardware configuration and warranty

information

• A direct link to Dell to contact technical support and sales teams

Steps

1. Go to Dell.com/QRL and navigate to your specific product or

2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the

following image or on your Dell PowerEdge system:

Performing initial system configuration

After you receive your system, you must set up your system, install the operating system if it is not pre-

installed, and set up and configure the system iDRAC IP address.

Setting up your system

1. Unpack the server.

2. Install the server into the rack. For more information about installing the server into the rack, see your

system Rack Installation Placemat at Dell.com/poweredgemanuals. For tower systems that can be

converted to the rack mode, see Preparing a system for conversion from tower mode to rack mode.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn on the system by pressing the power button or using iDRAC.

6. Turn on the attached peripherals.

Setting up and configuring the iDRAC IP address

You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the

following interfaces:

• iDRAC Settings utility

• Dell Lifecycle Controller

• Dell OpenManage Deployment Toolkit

• Server LCD panel

You can use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,

including setting up DHCP or a static IP for iDRAC.

NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable

to the Ethernet connector 1 on the system board.

You can configure iDRAC IP address by using the following interfaces:

NOTE: Make sure that you change the default user name and password after setting up the iDRAC

IP address.

• iDRAC web interface — For more information, see the Integrated Dell Remote Access Controller

User's Guide.

• Remote Access Controller Admin (RACADM) — For more information, see the RACADM Command

Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide.

• Remote Services that include Web Services Management (WS-Man) — For more information, see the

Dell Lifecycle Controller Remote Services Quick Start Guide.

For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access

Controller User's Guide at Dell.com/idracmanuals.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight

Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The

default user name is root and password is calvin. For more information about logging in to iDRAC and

iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/

idracmanuals.

You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line

Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at

Dell.com/idracmanuals.

Methods of installing the operating system

If the system is shipped without an operating system, install the supported operating system on the

system by using one of the following methods:

• Dell Systems Management Tools and Documentation media — see the operating system

documentation at Dell.com/operatingsystemmanuals.

• Dell Lifecycle Controller — see the Dell Lifecycle Controller documentation at Dell.com/

idracmanuals.

• Dell OpenManage Deployment Toolkit — see the Dell OpenManage documentation at Dell.com/

openmanagemanuals > OpenManage software.

For information on the list of operating systems supported on your system, see the operating system’s

support matrix at Dell.com/ossupport.

Managing your system remotely

To perform out-of-band systems management by using iDRAC, you must configure iDRAC for remote

accessibility, set up the management station and managed system, and configure the supported web

browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at

Dell.com/idracmanuals.

You can also remotely monitor and manage the server, using the Dell OpenManage Server Administrator

(OMSA) software and OpenManage Essentials (OME) systems management console. For more

information, see Dell.com/openmanagemanuals.

Downloading drivers and firmware

It is recommended that you download and install the latest BIOS, drivers, and systems management

firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1. Go to Dell.com/support/drivers.

2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express

Service Code field.

NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me

to enable the system to automatically detect your service tag, or select your product from the

Product Selection page.

3. Click Get drivers and downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers that you need to a USB drive, CD, or DVD.

Pre-operating system management

applications

The pre-operating system management applications for your system help you manage different settings

and features without booting to the operating system.

Your system has the following pre-operating system management applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

• Preboot Execution Environment (PXE)

Navigation keys

The navigation keys can help you quickly access the pre-operating system management applications.

Key Description

F2 Enables you to enter System Setup.

F10 Enables you to enter system services and starts Lifecycle Controller.

F11 Enables you to enter Boot Manager.

F12 Enables you to enter PXE Boot.

Page Up Enables you to move to the previous screen.

Page Down Enables you to move to the next screen.

Up arrow Enables you to move to the previous field.

Down arrow Enables you to move to the next field.

Enter Enables you to type a value in the selected field (if applicable).

Spacebar Enables you to expand or collapse a drop-down list, if applicable.

Tab Enables you to move to the next menu item.

NOTE: This feature is applicable only for the standard graphic browser.

Esc Enables you to move to the previous page until you view the main screen. Pressing

Esc in the main screen exits System BIOS, iDRAC Settings, Device Settings, or

Service Tag Settings, and proceeds with system boot.

F1 Displays the system setup help.

About System Setup

By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device

settings of your system.

NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the

help text in the text browser, press F1.

You can access system setup in two ways:

• Standard graphical browser — The browser is enabled by default.

• Text Browser — The browser is enabled by using Console Redirection.

Entering System Setup

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

If your operating system begins to load before you press F2, wait for the system to finish booting,

and then restart your system and try again.

System Setup Main Menu

The System Setup Main Menu screen details are explained as follows:

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC settings utility is an interface to set up and configure the iDRAC

parameters by using UEFI. You can enable or disable various iDRAC parameters by

using the iDRAC settings utility. For more information about this utility, see

Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

Device Settings Enables you to configure device settings.

System BIOS screen details

You can use the System BIOS screen to edit specific functions such as boot order, system password,

setup password, set the RAID mode, and enable or disable USB ports.

To view the System BIOS screen, click System Setup Main Menu → System BIOS.

The System BIOS screen details are explained as follows:

Option Description

System

Information

Displays information about the system such as the system model name, BIOS

version, and Service Tag.

Memory Settings Displays information and options related to the installed memory.

Option Description

Processor Settings Displays information and options related to the processor such as speed, cache

size.

SATA Settings Displays options to enable or disable the integrated SATA controller and ports.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify

UEFI and BIOS boot settings.

Network Settings Displays options to change the network settings.

Integrated

Devices

Displays options to manage integrated device controllers and ports and specify

related features and options.

Serial

Communication

Displays options to manage the serial ports and specify related features and

options.

System Profile

Settings

Displays options to change the processor power management settings, memory

frequency, and so on.

System Security Displays options to configure the system security settings, such as system

password, setup password, Trusted Platform Module (TPM) security. It also

manages the power and NMI buttons on the system.

Miscellaneous

Settings

Displays options to change the system date, time, and so on.

System Information screen details

You can use the System Information screen to view system properties such as Service Tag, system model

name, and the BIOS version.

To view the System Information screen, click System Setup Main Menu → System BIOS → System

Information.

The System Information screen details are explained as follows:

Option Description

System Model

Name

Displays the system model name.

System BIOS

Version

Displays the BIOS version installed on the system.

System

Management

Engine Version

Displays the current version of the Management Engine firmware.

System Service

Tag

Displays the system Service Tag.

System

Manufacturer

Displays the name of the system manufacturer.

System

Manufacturer

Contact

Information

Displays the contact information of the system manufacturer.

System CPLD

Version

Displays the current version of the system complex programmable logic device

(CPLD) firmware.

Option Description

UEFI Compliance

Version

Displays the UEFI compliance level of the system firmware.

Memory Settings screen details

You can use the Memory Settings screen to view all the memory settings and enable or disable specific

memory functions, such as system memory testing and node interleaving.

To view the Memory Setting screen, click System Setup Main Menu → System BIOS → Memory Settings.

The Memory Settings screen details are explained as follows:

Option Description

System Memory

Size

Displays the amount of memory installed in the system.

System Memory

Type

Displays the type of memory installed in the system.

System Memory

Speed

Displays the system memory speed.

System Memory

Voltage

Displays the system memory voltage.

Video Memory Displays the amount of video memory.

System Memory

Testing

Specifies whether the system memory tests are run during system boot. Options

are Enabled and Disabled. This option is set to Disabled by default.

Memory

Operating Mode

Specifies the memory operating mode. The available option is Optimizer Mode.

Processor Settings screen details

You can use the Processor Settings screen to view the processor settings, and perform specific functions

such as enabling virtualization technology, hardware prefetcher and logical processor idling.

To view the Processor Settings screen, click System Setup Main Menu → System BIOS → Processor

Settings.

The Processor Settings screen details are explained as follows:

Option Description

Logical Processor Enables or disables the logical processors and displays the number of logical

processors. If this option is set to Enabled, the BIOS displays all the logical

processors. If this option is set to Disabled, the BIOS displays only one logical

processor per core. This option is set to Enabled by default.

Virtualization

Technology

Enables or disables the additional hardware capabilities provided for virtualization.

This option is set to Enabled by default.

Adjacent Cache

Line Prefetch

Optimizes the system for applications that require high utilization of sequential

memory access. This option is set to Enabled by default. You can disable this

option for applications that require high utilization of random memory access.

Hardware

Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by

default.

Option Description

DCU Streamer

Prefetcher

Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is

set to Enabled by default.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to

Enabled by default.

Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels

during POST based on the power and thermal delivery capabilities of the system.

TDP verifies the maximum heat the cooling system is required to dissipate. This

option is set to Nominal by default.

NOTE: This option is only available on certain stock keeping units (SKUs) of the

processors.

X2Apic Mode Enables or disables the X2Apic mode.

Dell Controlled

Turbo

Controls the turbo engagement. Enable this option only when System Profile is set

to Performance.

NOTE: Depending on the number of installed CPUs, there may be up to four

processor listings.

Number of Cores

per Processor

Controls the number of enabled cores in each processor. This option is set to All

by default.

Processor 64-bit

Support

Specifies if the processor(s) support 64-bit extensions.

Processor Core

Speed

Displays the maximum core frequency of the processor.

Processor 1 The following settings are displayed for each processor installed in the system:

Option Description

Brand Displays the brand name.

Level 2 Cache Displays the total L2 cache.

Level 3 Cache Displays the total L3 cache.

Number of Cores Displays the number of cores per processor.

SATA Settings screen details

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on

your system.

To view the SATA Settings screen, click System Setup Main Menu → System BIOS → SATA Settings.

The SATA Settings screen details are explained as follows:

Option Description

Embedded SATA Enables the embedded SATA option to be set to Off, AHCI, or RAID modes. This

option is set to AHCI by default.

Security Freeze

Lock

Sends Security Freeze Lock command to the Embedded SATA drives during POST.

This option is applicable only for AHCI mode.

Option Description

Write Cache Enables or disables the command for Embedded SATA drives during POST.

Port A For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port B For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port C For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port D For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port E For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Option Description

Capacity Displays the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port F For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Boot Settings screen details

You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to

specify the boot order.

To view the Boot Settings screen, click System Setup Main Menu → System BIOS → Boot Settings.

The Boot Settings screen details are explained as follows:

Option Description

Boot Mode Enables you to set the boot mode of the system. Setting this field to UEFI disables

the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot

Settings menu.

CAUTION: Switching the boot mode may prevent the system from booting if

the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this

field to BIOS allows compatibility with non-UEFI operating systems. This option is

set to BIOS by default.

Boot Sequence

Retry

Enables or disables the Boot Sequence Retry feature. If this field is enabled and the

system fails to boot, the system reattempts the boot sequence after 30 seconds.

This option is set to Enabled by default.

Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The

devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting

menu. When this option is set to Disabled, only the first hard drive in the list is

attempted to boot. When this option is set to Enabled, all hard drives are attempted

to boot in the order selected in the Hard-Disk Drive Sequence. This option is not

enabled for UEFI Boot Mode.

Boot Option

Settings

Configures the boot sequence and the boot devices.

Network Settings screen details

You can use the Network Settings screen to modify PXE device settings. The network settings option is

available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For

BIOS boot mode, the option ROM of the network controllers handles the network settings.

To view the Network Settings screen, click System Setup Main Menu → System BIOS → Network

Settings.

The Network Settings screen details are explained as follows:

Option Description

PXE Device n (n =

1 to 4)

Enables or disables the device. When enabled, a UEFI boot option is created for the

device.

PXE Device n

Settings (n = 1 to

Enables you to control the configuration of the PXE device.

UEFI iSCSI Settings screen details

You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is

available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For

BIOS boot mode, the option ROM of the network controller handles the network settings.

To view the UEFI ISCSI Settings screen, click System Setup Main Menu → System BIOS → Network

Settings → UEFI ISCSI Settings.

The UEFI ISCSI Settings screen details are explained as follows:

Option Description

ISCSI Initiator

Name

Specifies the name of the iSCSI initiator (iqn format).

ISCSI Device n (n =

1 to 4)

Enables or disables the iSCSI device. When disabled, a UEFI boot option is created

for the iSCSI device automatically.

Integrated Devices screen details

You can use the Integrated Devices screen to view and configure the settings of all integrated devices

including the video controller, integrated RAID controller, and the USB ports.

To view the Integrated Devices screen, click System Setup Main Menu → System BIOS → Integrated

Devices.

The Integrated Devices screen details are explained as follows:

Option Description

User Accessible

USB Ports

Enables or disables the USB ports. Selecting Only Back Ports On disables the front

USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and

mouse operates during boot process in certain operating systems. After the boot

process is complete, the USB keyboard and mouse do not work if the ports are

disabled.

NOTE: Selecting Only Back Ports On and All Ports Off disables the USB

management port and also restricts access to iDRAC features.

Option Description

Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.

Integrated

Network Card 1

Enables or disables the integrated network card.

Embedded NIC1

and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems

that do not have Integrated Network Card 1.

Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the

NIC may still be available for shared network access by the embedded

management controller. The embedded NIC1 and NIC2 options are only available

on systems that do not have Network Daughter Cards (NDCs). This option is

mutually exclusive with the Integrated Network Card 1 option. Configure this

function by using the NIC management utilities of the system.

Embedded Video

Controller

Allows you to enable or disable the Embedded Video Controller option. This

option is set to Enabled by default.

Current State of

Embedded Video

Controller

Displays the current state of the embedded video controller. The Current State of

Embedded Video Controller option is a read-only field. If the Embedded Video

Controller is the only display capability in the system (that is, no add-in graphics

card is installed), then the Embedded Video Controller is automatically used as the

primary display even if the Embedded Video Controller setting is set to Disabled.

OS Watchdog

Timer

If your system stops responding, this watchdog timer aids in the recovery of your

operating system. When this option is set to Enabled, the operating system

initializes the timer. When this option is set to Disabled (the default), the timer does

not have any effect on the system.

Memory Mapped

I/O above 4 GB

Enables or disables the support for PCIe devices that require large amounts of

memory. This option is set to Enabled by default.

Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement

feature controls the configuration of PCIe cards installed in the specified slot. Slot

disablement must be used only when the installed peripheral card prevents booting

into the operating system or causes delays in system startup. If the slot is disabled,

both the Option ROM and UEFI drivers are disabled.

Serial Communication screen details

You can use the Serial Communication screen to view the properties of the serial communication port.

To view the Serial Communication screen, click System Setup Main Menu → System BIOS → Serial

Communication.

The Serial Communication screen details are explained as follows:

Option Description

Serial

Communication

Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.

BIOS console redirection can also be enabled and the port address can be

specified. This option is set to Auto by default.

Serial Port

Address

Enables you to set the port address for serial devices. This option is set to Serial

Device 1=COM2, Serial Device 2=COM1 by default.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.

To use console redirection by SOL, configure the same port address for

console redirection and the serial device.

Option Description

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting

saved in iDRAC. The serial MUX setting can independently be changed in

iDRAC. Loading the BIOS default settings from within the BIOS setup utility

may not always revert the serial MUX setting to the default setting of Serial

Device 1.

External Serial

Connector

Enables you to associate the External Serial Connector to Serial Device 1, Serial

Device 2, or the Remote Access Device by using this field.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use

console redirection by SOL, configure the same port address for console

redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting

saved in iDRAC. The serial MUX setting can independently be changed in

iDRAC. Loading the BIOS default settings from within the BIOS setup utility

may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to

determine the baud rate automatically. This failsafe baud rate is used only if the

attempt fails, and the value must not be changed. This option is set to 115200 by

default.

Remote Terminal

Type

Sets the remote console terminal type. This option is set to VT 100/VT 220 by

default.

Redirection After

Boot

Enables or disables the BIOS console redirection when the operating system is

loaded. This option is set to Enabled by default.

System Profile Settings screen details

You can use the System Profile Settings screen to enable specific system performance settings such as

power management.

To view the System Profile Settings screen, click System Setup Main Menu → System BIOS → System

Profile Settings.

The System Profile Settings screen details are explained as follows:

Option Description

System Profile Sets the system profile. If you set the System Profile option to a mode other than

Custom, the BIOS automatically sets the rest of the options. You can only change

the rest of the options if the mode is set to Custom. This option is set to

Performance Per Watt (OS).

NOTE: All the parameters on the system profile setting screen available only

when the System Profile option is set to Custom.

CPU Power

Management

Sets the CPU power management. This option is set to OS DBPM by default. DBPM

is Demand-Based Power Management.

Memory

Frequency

Sets the speed of the system memory. You can select Maximum Performance,

Maximum Reliability, or a specific speed.

Turbo Boost Enables or disables the processor to operate in turbo boost mode. This option is

set to Enabled by default.

Option Description

C1E Enables or disables the processor to switch to a minimum performance state when

it is idle. This option is set to Enabled by default.

C States Enables or disables the processor to operate in all available power states. This

option is set to Enabled by default.

Memory Refresh

Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency Enables you to select the Processor Uncore Frequency.

Dynamic mode enables the processor to optimize power resources across the

cores and uncore during runtime. The optimization of the uncore frequency to

either save power or optimize performance is influenced by the setting of the

Energy Efficiency Policy.

Energy Efficient

Policy

Enables you to select the Energy Efficient Policy.

The CPU uses the setting to manipulate the internal behavior of the processor and

determines whether to target higher performance or better power savings.

Number of Turbo

Boot Enabled

Cores for

Processor 1

Controls the number of turbo boost enabled cores for processor 1. The maximum

number of cores is enabled by default.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to

Enabled for all system profiles, except Custom by default.

NOTE: This option can be disabled only if the C States option in the Custom

mode is set to disabled.

NOTE: When C States is set to Enabled in the Custom mode, changing the

Monitor/Mwait setting does not impact the system power or performance.

System Security Settings screen details

You can use the System Security screen to perform specific functions such as setting the system

password, setup password and disabling the power button.

To view the System Security screen, click System Setup Main Menu → System BIOS → System Security

Settings.

The System Security Settings screen details are explained as follows:

Option Description

Intel AES-NI Improves the speed of applications by performing encryption and decryption by

using the Advanced Encryption Standard Instruction Set (AES-NI) and is set to

Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is read-only

if the password jumper is not installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper is not

installed in the system.

Password Status Locks the system password. This option is set to Unlocked by default.

Option Description

TPM Security NOTE: The TPM menu is available only when the TPM module is installed.

Enables you to control the reporting mode of the TPM. The TPM Security option is

set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel

TXT fields if the TPM Status field is set to either On with Pre-boot Measurements

or On without Pre-boot Measurements.

TPM Information Changes the operational state of the TPM. This option is set to No Change by

default.

TPM Status Displays the TPM status.

TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The

loss of TPM keys may affect booting to the operating system.

Clears all the contents of the TPM. The TPM Clear option is set to No by default.

Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable

the Intel TXT option, virtualization technology and TPM Security must be enabled

with Pre-boot measurements. This option is set to Off by default.

Power Button Enables or disables the power button on the front of the system. This option is set

to Enabled by default.

NMI Button Enables or disables the NMI button on the front of the system. This option is set to

Disabled by default.

AC Power

Recovery

Sets how the system behaves after AC power is restored to the system. This option

is set to Last by default.

AC Power

Recovery Delay

Sets the time delay for system power up after AC power is restored to the system.

This option is set to Immediate by default.

User Defined

Delay (60s to

240s)

Sets the User Defined Delay option when the User Defined option for AC Power

Recovery Delay is selected.

UEFI Variable

Access

Provides varying degrees of securing UEFI variables. When set to Standard (the

default), UEFI variables are accessible in the operating system per the UEFI

specification. When set to Controlled, selected UEFI variables are protected in the

environment and new UEFI boot entries are forced to be at the end of the current

boot order.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using

the certificates in the Secure Boot Policy. Secure Boot is disabled by default.

Secure Boot

Policy

When Secure Boot policy is set to Standard, the BIOS uses the system

manufacturer’s key and certificates to authenticate pre-boot images. When Secure

Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.

Secure Boot policy is set to Standard by default.

Secure Boot

Policy Summary

Displays the list of certificates and hashes that secure boot uses to authenticate

images.

Secure Boot Custom Policy Settings screen details

Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to

Custom.

To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu → System BIOS

→ System Security → Secure Boot Custom Policy Settings.

The Secure Boot Custom Policy Settings screen details are explained as follows:

Option Description

Platform Key Imports, exports, deletes, or restores the platform key (PK).

Key Exchange Key

Database

Enables you to import, export, delete, or restore entries in the Key Exchange Key

(KEK) Database.

Authorized

Signature

Database

Imports, exports, deletes, or restores entries in the Authorized Signature Database

(db).

Forbidden

Signature

Database

Imports, exports, deletes, or restores entries in the Forbidden Signature Database

(dbx).

Miscellaneous Settings screen details

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset

tag and changing the system date and time.

To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS →

Miscellaneous Settings.

The Miscellaneous Settings screen details are explained as follows:

Option Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Displays the asset tag and enables you to modify it for security and tracking

purposes.

Keyboard

NumLock

Enables you to set whether the system boots with the NumLock enabled or

disabled. This option is set to On by default.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on

Error

Enables or disables the F1/F2 prompt on error. This option is set to Enabled by

default. The F1/F2 prompt also includes keyboard errors.

Load Legacy

Video Option

ROM

Enables you to determine whether the system BIOS loads the legacy video (INT

10H) option ROM from the video controller. Selecting Enabled in the operating

system does not support UEFI video output standards. This field is available only for

UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode

is enabled.

About Boot Manager

Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup

and boot options without restarting the system.

Entering Boot Manager

The boot manager screen enables you to select boot options and diagnostic utilities.

1. Turn on, or restart your system.

2. Press F11 when you see the message F11 = Boot Manager.

If your operating system begins to load before you press F11, allow the system to complete the

booting, and then restart your system and try again.

Boot Manager main menu

Menu item Description

Continue Normal

Boot

The system attempts to boot to devices starting with the first item in the boot

order. If the boot attempt fails, the system continues with the next item in the boot

order until the boot is successful or no more boot options are found.

One Shot Boot

Takes you to the boot menu, where you can select a one time boot device to boot

from.

Launch System

Setup

Enables you to access System Setup.

Launch Lifecycle

Controller

Exits the Boot Manager and invokes the Lifecycle Controller program.

System Utilities Launches System Utilities menu such as System Diagnostics and UEFI shell.

About Dell Lifecycle Controller

Dell Lifecycle Controller enables you to perform tasks such as configuring BIOS and hardware settings,

deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles.

For more information about Dell Lifecycle Controller, see the documentation at Dell.com/idracmanuals.

Changing the boot order

You may have to change the boot order if you want to boot from a USB key or an optical drive. The

following instructions may vary if you have selected BIOS for Boot Mode.

1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the

device down or up in the order.

4. Click Exit, and then click Yes to save the settings on exit.

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating

system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you

have configured your system to boot to UEFI mode, it overlays the system BIOS.

1. From the System Setup Main Menu, click Boot Settings and select Boot Mode.

2. Select the boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating

system is not installed in the same boot mode.

3. After the system boots in the specified boot mode, proceed to install your operating system from

that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS

and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot

mode.

NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.

Creating a system or setup password

Prerequisites

• Ensure that the password jumper setting is enabled. The password jumper enables or disables the

system password and setup password features. For more information about the password jumper

settings, see System board jumpers and connectors.

• Ensure that password status is unlocked in the System Security Settings screen. For more

information, see System Security Settings screen details.

NOTE: If the password jumper setting is disabled, the existing system password and setup password

are deleted and you need not provide the system password to boot the system.

Steps

1. To enter system setup, press F2 immediately after turning on or restarting the system.

2. On the System Setup Main Menu screen , click System BIOS → System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password field, type your system password, and then press Enter or Tab.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.

5. Reenter the system password, and click OK.

6. In the Setup Password field, type your system password, and then press Enter or Tab.

A message prompts you to reenter the setup password.

7. Reenter the setup password, and click OK.

8. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Using your system password to secure your system

About this task

If you have assigned a setup password, the system accepts your setup password as an alternate system

password.

Steps

1. Turn on or reboot your system.

2. Type your system password and press Enter.

Next steps

When Password Status is set to Locked, type the password and press Enter when prompted at reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to

reenter your password. You have three attempts to type the correct password. After the third

unsuccessful attempt, the system displays an error message that the system stops functioning and

must be turned off.

Even after you turn off and restart the system, the error message is displayed until the correct

password is entered.

Deleting or changing system password and setup

password

Prerequisites

Ensure that the password jumper is Enabled and the Password Status is set to Unlocked before

attempting to delete or change the existing system or setup password.

NOTE: You cannot delete or change an existing system or setup password if the Password Status is

set to Locked.

Steps

1. To enter System Setup, press F2 immediately after a turning on or restarting your system.

2. On the System Setup Main Menu screen, click System BIOS → System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password field, alter or delete the existing system password, and then press Enter or

Tab.

5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.

If you change the system and setup password a message prompts you to reenter the new password.

If you delete the system and setup password, a message prompts you to confirm the deletion.

6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save

the changes.

Operating with a setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup

options.

If you do not type the correct password in three attempts, the system displays the following message:

Invalid Password! Number of unsuccessful password attempts: <x> System Halted!

Must power down.

Even after you turn off and restart the system, the error message is displayed until the correct password is

typed. The following options are exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you

can assign a system password. For more information, see System Security Settings screen.

• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the

system password from unauthorized changes.

Embedded system management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the

server’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function

independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Dell

Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,

and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/

idracmanuals.

iDRAC Settings utility

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You

can enable or disable various iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility requires the iDRAC Enterprise

License upgrade.

For more information about using iDRAC, see iDRAC User's Guide at Dell.com/idracmanuals.

Entering the iDRAC settings utility

1. Turn on or restart the managed system.

2. Press F2 during Power-on Self-test (POST).

3. On the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings screen is displayed.

Changing the thermal settings

The iDRAC settings utility enables you to select and customize the thermal control settings for your

system.

1. Click iDRAC Settings → Thermal.

2. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options:

• Default Thermal Profile Settings

• Maximum Performance (Performance Optimized)

• Minimum Power (Performance per Watt Optimized)

3. Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom

Minimum Fan Speed.

4. Click Back → Finish → Yes.

Installing and removing system

components

Safety instructions

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not

attempt to lift the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose

you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: Dell recommends that you always use a static mat and static strap while working on

components inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system must be populated always

with either a component or with a blank.

Before working inside your system

Prerequisites

Ensure that you follow the Safety instructions.

Steps

1. Turn off the system and any attached peripherals.

2. Disconnect the system from the electrical outlet and peripherals.

3. If applicable, remove the system from the rack. For more information, see the Rack Installation

placemat at Dell.com/poweredgemanuals.

4. If installed, remove the optional front bezel.

5. Place the system on its side.

6. Remove the system cover.

Related Tasks

Removing the optional front bezel

Removing the system cover

After working inside your system

1. Install the system cover.

2. Place the system upright on its feet on a flat and stable surface.

3. Install the optional bezel.

4. If applicable, install the system into the rack. For more information, see the Rack installation placemat

at Dell.com/poweredgemanuals.

5. Reconnect the system to an electrical outlet and peripherals.

6. Turn on the system and any attached peripherals.

Related Tasks

Installing the system cover

Installing the optional front bezel

Recommended tools

You need the following tools to perform the removal and installation procedures:

• Keys to the bezel lock

• Phillips #2 screwdriver

• Wrist strap

• Plastic scribe

Front bezel (optional)

Installing the optional front bezel

1. Locate and remove the bezel keys.

NOTE: There are two bezel keys attached to the back of the bezel.

2. Insert the bezel tabs into the slots on the chassis.

3. Push the top end of the bezel toward the system until the bezel locks into place.

4. Lock the bezel.

Figure 10. Installing and removing the optional front bezel

1. release latch 2. system

3. bezel key 4. slot on the chassis (2)

5. bezel tab (2) 6. bezel

Removing the optional front bezel

1. Unlock the bezel using the bezel keys.

2. Press the release latch at the top of the bezel.

3. Pull the top end of the bezel away from the system.

4. Unhook the bezel tabs from the slots at the bottom of the system board, and pull the bezel away

from the system.

System feet

The system feet provide stability to the system in the tower mode.

Removing the system feet

Prerequisites

NOTE: It is recommended that you remove the system feet only when you are converting the

system from the tower mode to the rack mode, or when you are replacing the system feet with the

wheel assembly.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Turn the system feet inward.

4. Place the system on its side on a flat and stable surface.

Steps

Remove the screws securing the system feet to the base of the tower.

Figure 11. Removing and installing the system feet

1. screw hole (4) 2. slot (12)

3. tab (12) 4. base of the tower

5. system feet (4) 6. screw (4)

Related Tasks

Installing the system feet

Prerequisites

CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable

foundation for the system. Failure to install the feet poses the risk of having the system tip over,

possibly causing bodily injury or damage to the system.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Place the system on its side on a flat and stable surface.

Steps

1. Align the tabs on the system feet with the slots on the base of the chassis.

2. Secure the system feet to the base of the chassis by using the screws.

Next steps

Place the system upright on a flat and stable surface, and turn the system feet outward.

Related Tasks

Removing the system feet

Caster wheels (optional)—tower mode

Caster wheels provide mobility to the system in the tower mode.

The caster wheel assembly consists of:

• Caster wheel units (front and back)

• Two screws for the caster wheel units

Installing caster wheels

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Place the system on its side on a flat and stable surface with the base of the system extending off the

edge of the surface.

4. If installed, remove the system feet.

Steps

1. Align the retention hooks on the back wheel unit with the slots on the base of the chassis, and insert

the hooks into the slots.

2. Slide the back wheel to the back of the system and secure the unit in place using a screw.

3. Align the retention hooks on the front wheel with the slots on the base of the chassis, and insert the

hooks into the slots.

4. Slide the front wheel to the front of the system, and secure the unit in place using a screw.

Figure 12. Removing and installing caster wheels

1. support unit 2. screw for support unit (2)

3. slot on base of the tower (4) 4. wheel assembly unit (2)

5. screw for wheel assembly (2)

Related Tasks

Removing the system feet

Removing caster wheels

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Place the system on a flat and stable surface with the wheels extending beyond the edge of the

surface.

Steps

1. Remove the screw that secures the front wheel unit to the base of the chassis.

2. Slide the front wheel unit slightly to the back of the system to release the retention hooks, and pull

the front wheel unit.

3. Remove the screw securing the back wheel unit to the base of the chassis.

4. Slide the back wheel unit slightly to the front of the system to release the retention hooks, and pull

the back wheel unit.

Related Tasks

Installing caster wheels

System cover

Removing the system cover

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Turn off the system and any attached peripherals.

3. Disconnect the system from the electrical outlet and peripherals.

4. If installed, remove the front bezel.

5. Place the system on a flat and stable surface.

Steps

1. Turn the latch release lock to the unlocked position.

2. Press the cover release latch and remove the system cover.

Figure 13. Removing and installing the system cover

1. system 2. system cover

3. cover release latch 4. cover release latch lock

Next steps

Install the system cover.

Related Tasks

Removing the optional front bezel

Installing the system cover

Prerequisites

Ensure that you follow the Safety instructions.

Steps

1. Align the slots on the system cover with the tabs on the chassis.

2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place.

3. Turn the cover release latch lock to the locked position.

Next steps

1. Place the system upright on its feet on a flat and stable surface.

2. If removed, install the front bezel.

3. Reconnect the system to the electrical outlet and peripherals.

4. Turn on the system and any attached peripherals.

Related Tasks

Installing the optional front bezel

Inside the system

Figure 14. Inside the system

1. optical drive or tape drive 2. power interposer board

3. power supply unit 4. expansion card latch

5. expansion card slots 6. cooling fan

7. memory module slots 8. processor

9. system board 10. hard drive backplane

11. hard drive

Optical drives and tape drives (optional)

Systems with hot swappable hard drives support up to one optical drive and two tape drives.

NOTE: You can also install a Dell PowerVault RD1000 removable media device on your system.

For systems with hot swappable hard drives, the optical and tape drives can be configured as follows:

Slot 1 SATA optical drive or PowerVault RD1000

Slot 2 PowerVault RD1000 or blank

Slot 3 SAS tape drive or blank

Removing the optional optical drive or tape drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Disconnect the power and data cables from the back of the optical drive or tape drive.

NOTE: Note the routing of the power and data cable inside the chassis when you remove them

from the system board and the optical drive or tape drive. You must route these cables

correctly and in a similar manner when you replace them to prevent them from being pinched

or crimped.

2. If required, disconnect the power cable from the backplane and disconnect the data cable from the

system board.

3. Press the release latch in the direction of the arrow.

4. Slide the optical drive or tape drive out of the drive bay.

5. If you are not immediately replacing the optical drive or tape drive, install the optical drive or tape

drive blank.

NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC

certification of the system. The blanks also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

NOTE: The procedure to install an optical drive or tape drive blank is similar to the procedure to

install an optical drive or tape drive.

Figure 15. Removing and installing the optional optical drive or tape drive

1. optical drive or tape drive 2. guide

3. release latch

Figure 16. Cabling— optical drive and tape drive

1. PERC card 2. system board

3. optical disk drive connector on the

system board 4. SATA tape drive connector on the

system board

5. SAS tape drive 6. optical disk drive or SATA tape drive

7. optical disk drive 8. SAS tape drive connector on the PERC

card

Next steps

1. Install the optical drive or tape drive.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the optical drive or tape drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Unpack and prepare the drive for installation.

For instructions, see the documentation that accompanied the drive.

NOTE: If you are installing a SAS tape drive, you must have an internal tape adapter installed.

2. If installed, remove the old drive or the drive blank.

3. Align the guide on the drive with the slot on the drive bay.

4. Slide the optical drive or tape drive into the slot until the optical drive or tape drive snaps into place.

5. Connect the power and data cables to the back of the optical drive or tape drive.

6. Connect the power cable to the backplane and connect the data cable to the system board.

Next steps

Follow the procedure listed in After working inside your system.

Cooling shroud

Removing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Never operate your system with the cooling shroud removed. The system may get

overheated quickly, resulting in shutdown of the system and loss of data.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Holding the touch points, lift the cooling shroud away from the system.

Figure 17. Removing and installing the cooling shroud

1. touch point (2) 2. t-handle post on the system board

3. guide pin on the cooling shroud 4. slot (2)

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system .

Related Tasks

Installing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5

minutes.

NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside

the system are routed along the chassis wall and secured using the cable securing clips.

Steps

1. Align the slots on the cooling shroud with the tabs on the internal cooling fan.

2. Lower the cooling shroud into the system until the slots on the cooling shroud are flush with the tabs

on the internal cooling fan.

NOTE: When the cooling shroud is properly seated, the guide pin on the cooling shroud

engages with the t-handle post on the system board.

Next steps

Follow the procedure listed in After working inside your system .

Intrusion switch

Removing the intrusion switch

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Disconnect the intrusion switch cable from the intrusion switch connector on the system board.

2. Press the intrusion switch and slide it out of the intrusion switch slot.

Figure 18. Removing and installing the intrusion switch

1. intrusion switch slot 2. intrusion switch

3. intrusion switch cable 4. intrusion switch connector on the

system board

Next steps

1. Install the intrusion switch.

2. Follow the procedure listed in After working inside your system .

Related Tasks

Removing the cooling shroud

Installing the intrusion switch

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Slide the intrusion switch into the intrusion switch slot.

2. Connect the intrusion switch cable to the intrusion switch connector on the system board.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the cooling shroud

Hard drives

Your system supports enterprise class hard drives. Enterprise class drives are designed for 24x7 operating

environment. Selecting the correct drive class enables the critical areas of quality, functionality,

performance, and reliability to be optimized for the target implementation.

Choosing the right drive type depends on the usage pattern. Due to industry advances, in some cases, the

larger capacity drives have been changed to a larger sector size. The larger sector size can have impacts

on operating systems and applications. For more information about these hard drives, see the 512e and

4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the

documentation for the storage controller card to ensure that the host adapter is configured

correctly to support hot swappable hard drive removal and insertion.

CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so

can cause a hard drive failure.

Use only hard drives that have been tested and approved for use with the hard drive backplane.

When you format a hard drive, allow enough time for the formatting to be completed. Be aware that

high-capacity hard drives can take a long time to format.

Supported hard drive configurations

Depending on the configuration, your system supports one of the following:

Four hard drive

systems

Up to four 3.5-inch (2.5-inch with adapter) hot swappable SAS, SATA and nearline

SAS hard drives/solid state drives

Eight hard drive

systems

Up to eight 3.5-inch (2.5-inch with adapter) hot swappable SAS, SATA and nearline

SAS hard drives/solid state drives

NOTE: SAS/SATA hard drives cannot be mixed in a system.

The hot swappable hard drives connect to the system board through the hard drive backplane. Hot

swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.

Removing a 3.5-inch hot swappable hard drive carrier blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have drive carrier

blanks installed.

1. Ensure that you follow the Safety instructions.

2. If installed, remove the front bezel.

Steps

Press the release button and slide the hard drive carrier blank out of the hard drive slot.

Figure 19. Removing and installing a 3.5-inch hot swappable hard drive carrier blank

1. hard drive carrier blank 2. release button

Next steps

If removed, install the front bezel.

Related Tasks

Removing the optional front bezel

Installing the optional front bezel

Installing a 3.5-inch hot swappable hard drive carrier blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. If installed, remove the front bezel.

Steps

Insert the hard drive carrier blank into the hard drive slot, and push the hard drive carrier blank until

the release button clicks into place.

Next steps

If removed, install the front bezel.

Related Tasks

Removing the optional front bezel

Installing the optional front bezel

Removing a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. If installed, remove the front bezel.

3. Using the management software, prepare the hard drive for removal. For more information, see the

documentation for the storage controller.

If the hard drive is online, the green activity or fault indicator flashes when the hard drive is turned

off. You can remove the hard drive when the hard drive indicators turn off.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the

hard drive slots.

Steps

1. Press the release button to open the hard drive carrier release handle.

2. Slide the hard drive carrier out of the hard drive slot.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard

drive carrier blanks installed.

Figure 20. Removing and installing a hot swappable hard drive carrier

1. release button 2. hard drive carrier

3. hard drive carrier handle

Next steps

If you are not replacing the hard drive immediately, insert a hard drive carrier blank in the empty hard

drive slot, or install a hard drive carrier.

Related Tasks

Removing the optional front bezel

Installing a 3.5-inch hot swappable hard drive carrier blank

Installing a hot swappable hard drive carrier

Installing the optional front bezel

Removing a hot swappable hard drive from a hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the

hard drive slots.

1. Keep the Phillips #2 screwdriver ready.

2. Remove the hard drive carrier from the system.

Steps

1. Remove the screws from the side rails on the hard drive carrier.

2. Lift the hard drive out of the hard drive carrier.

Figure 21. Removing and installing a hot swappable hard drive into a hard drive carrier

1. screw (4) 2. hard drive

3. hard drive carrier

Next steps

1. Install the hot swappable hard drive into the hard drive carrier.

2. Install the hot swappable hard drive carrier into the system.

Related Tasks

Removing a hot swappable hard drive carrier

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Installing a hot swappable hard drive carrier

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the

hard drive slots.

1. Keep the Phillips #2 screwdriver ready.

2. Remove the hot swappable hard drive carrier.

Steps

1. Insert the hot swappable hard drive into the hard drive carrier with the connector end of the hard

drive toward the back.

2. Align the screw holes on the hard drive with the set of screw holes on the hard drive carrier.

When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.

3. Attach the screws to secure the hard drive to the hard drive carrier.

Next steps

Install the hard drive carrier into the system.

Related Tasks

Installing a hot swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Use only hard drives that have been tested and approved for use with the hard drive

backplane.

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.

Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier

can damage the partially installed carrier's shield spring and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered

on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement

hard drive is blank or contains data that you wish to have over-written. Any data on the

replacement hard drive is immediately lost after the hard drive is installed.

NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the

hard drive slots.

1. If installed, remove the hard drive carrier blank.

2. Install a hot swappable hard drive into the hot swappable hard drive carrier.

Steps

1. Press the release button on the front of the hot swappable hard drive carrier and open the hot

swappable hard drive carrier handle.

2. Insert the hot swappable hard drive carrier into the hard drive slot, and push the hot swappable hard

drive carrier until it comes in contact with the backplane.

3. Close the hot swappable hard drive carrier handle to lock the hot swappable hard drive carrier in

place.

Next steps

If removed, install the front bezel.

Related Tasks

Installing a hot swappable hard drive into a hot swappable hard drive carrier

Installing the optional front bezel

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive

adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the screw holes on the 2.5-inch hot swappable hard drive with the screw holes on the 3.5-inch

hard drive adapter.

2. Install the screws to secure the 2.5-inch hot swappable hard drive to the 3.5-inch hard drive adapter.

Figure 22. Removing and installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive

adapter

1. 2.5-inch hot swappable hard drive 2. 3.5-inch hard drive adapter

3. screw (2)

Next steps

Install the 3.5-inch adapter into the 3.5-inch hot swappable hard drive carrier.

Related Tasks

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard

drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Install the 2.5-inch hot swappable hard drive into the 3.5-inch hard drive adapter.

Steps

1. Insert the 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier with the

connector end of the hard drive toward the back of the 3.5-inch hot swappable hard drive carrier.

2. Align the screw holes on the 3.5-inch hard drive adapter and the 3.5-inch hard drive with the holes

on the 3.5-inch hot swappable hard drive carrier.

3. Install the screws to secure the 3.5-inch hard drive adapter to the 3.5-inch hot swappable hard drive

carrier.

Figure 23. Removing and installing a 3.5-inch hard drive adapter into a 3.5-inch hot swappable hard

drive carrier

1. 3.5-inch hot swappable hard drive carrier 2. screw (5)

3. 3.5-inch hard drive adapter 4. 2.5-inch hot swappable hard drive

Next steps

Install the 3.5-inch hot swappable hard drive carrier into the system.

Related Tasks

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

Installing a hot swappable hard drive carrier

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard

drive carrier

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Remove the 3.5-inch hot swappable hard drive carrier from the system.

Steps

1. Remove the screws from the rails on the 3.5-inch hot swappable hard drive carrier.

2. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier.

Next steps

Remove a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter.

Related Tasks

Removing a hot swappable hard drive carrier

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive

adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Remove the 3.5-inch hard drive adapter from the 3.5-inch hot swappable hard drive carrier.

NOTE: A 2.5-inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is

then installed in the 3.5-inch hot swappable hard drive carrier.

Steps

1. Remove the screws from the side of the 3.5-inch hard drive adapter.

2. Remove the 2.5-inch hot swappable hard drive from the 3.5-inch hard drive adapter.

Related Tasks

Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier

Hard drive backplane

Your system supports an x8 SAS/SATA backplane for 3.5-inch hard drives.

NOTE: The x8 backplane also supports up to eight 2.5-inch (SAS, SATA, or SSD) hot swappable hard

drives installed in 3.5-inch hard drive adapters, which are then installed in the 3.5-inch hard drive

carriers.

NOTE: Only systems with hot swappable hard drives support hard drive backplanes.

Removing the hard drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the

system before removing the backplane.

CAUTION: Note the slot number of each hard drive and temporarily label the slots before

removing the hard drives so that you can replace them in the same locations.

3. Remove all hard drives.

Steps

1. Disconnect the SAS, power, and data cables from the hard drive backplane.

2. Pull the release pin, and lift the backplane out of the system.

Figure 24. Removing and installing an x8 hard drive backplane

1. SAS cable 2. x8 hard drive backplane

3. power connector 4. backplane power cable

5. optical disk drive power cable 6. release pin

7. signal cable

Figure 25. Connectors on an x8 hard drive backplane

1. x8 hard drive backplane 2. optical disk drive connector

3. backplane power connector 4. backplane signal connector

5. SAS A connector 6. SAS B connector

Figure 26. Cabling—x8 hard drive backplane with PERC card and SAS HBA

1. PERC card 2. SAS tape drive connector on SAS HBA

3. SAS Host Bus Adapter (HBA) 4. system board

5. optical disk drive connector on system

board 6. SATA connector on system board

7. x8 hard drive backplane 8. SAS B connector on backplane

9. SAS A connector on backplane 10. SAS tape drive

11. optical disk drive or SATA tape drive 12. optical disk drive

13. SAS A connector on PERC card 14. SAS B connector on PERC card

Figure 27. Cabling—x4 hard drive backplane

1. system board 2. SATA connector on system board

3. optical disk drive connector on system

board 4. mini SAS connector

5. x4 hard drive backplane 6. SAS A connector on backplane

7. optical disk drive or SATA tape drive 8. optical disk drive

Next steps

1. Install the hard drive backplane.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing a hot swappable hard drive carrier

Installing the hard drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Align the hooks at the back of the hard drive bay with the slots on the backplane.

2. Slide down the hard drive backplane until the release pin locks into the slot.

3. Connect the SAS, power, and data cables to the hard drive backplane.

Next steps

1. Install the hard drives in their original locations.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing a hot swappable hard drive carrier

Four-slot hard drive blank

Systems with x8 hard drive backplanes configured for software RAID support only four hard drives. The

remaining hard drive slots are pre-installed with the four-slot hard drive blank, and cannot be upgraded

for additional storage.

Removing a four-slot hard drive blank

Prerequisites

CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive

blanks installed.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the hard drives and backplane, you must remove the hard

drives from the system before removing the backplane.

CAUTION: Note the slot number of each hard drive and temporarily label the slots before

removing the hard drives so that you can replace them in the same location(s).

3. Remove the cooling shroud.

4. Remove all hard drives.

5. Remove the x8 hard drive backplane.

Steps

1. Using a screwdriver, push the release tabs on the corners of the blank from inside the system, to

unlock the four-slot hard drive blank from the chassis.

2. From the front of the system, pull the four-slot hard drive blank at the corners until it is free of the

hard drive slot.

Figure 28. Installing and removing the four-slot hard drive blank

1. four-slot hard drive blank 2. release tab (4)

3. screwdriver

Next steps

1. Install the four-slot hard drive blank.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Removing a hot swappable hard drive from a hard drive carrier

Removing the hard drive backplane

Installing a four-slot hard drive blank

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the hard drive slots numbered from four to seven.

2. Insert the four-slot hard drive blank into the hard drive slot, and push it until the release tabs click

into place.

Next steps

1. Install the x8 hard drive backplane.

2. Install all hard drives.

3. Install the cooling shroud.

4. Follow the instructions listed in After working inside your system.

Related Tasks

Installing a hot swappable hard drive carrier

Installing the hard drive backplane

Installing the cooling shroud

System memory

Your system supports DDR4 ECC unbuffered DIMMs (UDIMMs).

NOTE: MT/s indicates memory module speed in Mega Transfers per second.

Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, or 1600 MT/s depending on the

following factors:

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration

Optimized)

• Maximum supported memory module frequency of the processors

The system contains four memory sockets — two sets of 2–sockets each. Each 2–socket set is organized

into one channel. In each 2-socket set, the first socket release lever is marked white and the second

socket release lever is marked black.

Figure 29. Memory socket locations on the system board

Memory channels are organized as follows:

Processor 1 channel 0: memory sockets A1 and A3

channel 1: memory sockets A2 and A4

The following table shows the memory populations and operating frequencies for the supported

configurations:

Table 12. Memory populations and operating frequencies for the supported configurations

Memory

module type Memory modules

populated per

channel

Operating frequency (in

MT/s) Maximum memory module ranks

per channel

1.2 V

ECC UDIMM 1 2133, 1866, 1600 Dual rank or single rank

2 2133, 1866, 1600 Dual rank or single rank

General memory module installation guidelines

Your system supports Flexible Memory Configuration, enabling the system to be configured and run in

any valid chipset architectural configuration. The following are the recommended guidelines for installing

memory modules:

• x4 and x8 DRAM-based DIMMs can be mixed.

• Up to two dual- or single-rank ECC UDIMMs can be populated per channel.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A4

are available.

• Populate all sockets with white release levers first, and then all the sockets with black release levers.

• When mixing memory modules with different capacities, populate the sockets with memory modules

with the highest capacity first. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB

DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release

levers.

• Memory modules of different capacities can be mixed provided other memory population rules are

followed (for example, 4 GB and 8 GB memory modules can be mixed).

• Mixing of more than two DIMM capacities in a system is not supported.

• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.

Sample memory configurations

The following table shows sample memory configurations for a single processor configuration.

NOTE: 1R and 2R in the following table indicate single, and dual-rank memory modules

respectively.

Table 13. Memory configurations—single processor

Populated

system

capacity (in

GB)

Memory

module size

(in GB)

Number of

memory

modules

Memory module rank,

organization, and

frequency

memory module slot population

4 4 1 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

8 4 2 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2

16 4 4 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4

8 2 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

32 8 4 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4

16 2 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

64 16 4 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4

Removing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

CAUTION: To ensure proper system cooling, memory module blanks must be installed in any

memory socket that is not occupied. Remove memory module blanks only if you intend to install

memory modules in those sockets.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch

the middle of the memory module or metallic contacts.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of

the memory module socket.

3. Lift the memory module away from the system.

Figure 30. Removing and installing a memory module

1. memory module 2. memory module socket

3. memory module socket ejector (2)

Next steps

1. Install the memory module.

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Installing memory modules

Installing the cooling shroud

Installing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch

the middle of the memory module or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory module socket during

installation, do not bend or flex the memory module; insert both ends of the memory module

simultaneously.

2. Align the edge connector of the memory module with the alignment key of the memory module

socket, and insert the memory module in the socket.

NOTE: The alignment key allows you to install the memory module in the socket in only one

orientation.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both

ends of the memory module evenly.

3. Press the memory module with your thumbs until the socket levers firmly click into place.

Figure 31. Installing the memory module

1. memory module 2. alignment key

3. memory module socket ejector (2)

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. Press F2 to enter System Setup, and check the System Memory setting.

The System Memory Size should reflect the installed memory.

4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure

that the memory modules are firmly seated in the sockets.

5. Run the system memory test in system diagnostics. See Dell Embedded System Diagnostics.

Related Tasks

Removing the cooling shroud

Installing the cooling shroud

Cooling fans

The system supports an internal cooling fan.

NOTE: When selecting or upgrading your system configuration, verify the system power

consumption with the Dell Energy Smart Solution Advisor at Dell.com/ESSA to ensure optimum

power utilization.

Removing the internal cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Never operate your system with the internal cooling fan removed. The system can

overheat and result in shutdown of the system and loss of data.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5

minutes.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Disconnect the internal cooling fan power cable from the system board.

2. Holding the internal cooling fan, press the release tab, and slide the cooling fan out in the direction

of the arrow marked on the fan.

CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.

Figure 32. Removing and installing the internal cooling fan

1. fan connector on the system board 2. internal cooling fan power cable

3. release tab 4. arrow

5. internal cooling fan

Next steps

1. Install the internal cooling fan.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Installing the internal cooling fan

Installing the cooling shroud

Installing the internal cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5

minutes.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Hold the cooling fan by the sides with the cable end facing the bottom of the chassis.

CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.

2. Align the four tabs on the internal cooling fan with the four slots on the chassis wall.

3. Press and slide the internal cooling fan into the slots until the release tab locks into place.

4. Connect the internal cooling fan power cable to the FAN6 connector on the system board.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Installing the cooling shroud

Internal USB memory key (optional)

A USB memory key installed inside your system can be used as a boot device, security key, or mass

storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated

Devices screen of System Setup.

To boot from the USB memory key, configure the USB memory key with a boot image and then specify

the USB memory key in the boot sequence in System Setup.

NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board

jumpers and connectors.

Replacing the optional internal USB memory key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the USB connector or USB memory key on the system board.

NOTE: To locate the internal USB connector on the system board, see System board jumpers

and connectors.

2. If installed, remove the USB memory key from the USB connector.

3. Insert the replacement USB memory key into the USB connector.

Figure 33. Replacing the internal USB memory key

1. USB memory key 2. USB memory key connector

Next steps

1. Follow the procedure listed in After working inside your system.

2. While booting, press F2 to enter System Setup and verify that the USB memory key is detected by the

system.

Expansion cards

Expansion card installation guidelines

Your system supports Generation 3 cards. The following table lists the supported expansion cards:

Table 14. PCI Express Generation 3 expansion cards supported

PCIe Slot Processor Connection Height Length Link Width Slot Width

1 Processor Full Height Half Length x4 x8

2 Processor Full Height Half Length x8 x16

3 Platform Controller

Hub

Full Height Half Length x1 x1

4 Platform Controller

Hub

Full Height Half Length x4 x8

NOTE: All slots support Generation 3 PCIe expansion cards.

NOTE: The expansion cards are not hot swappable.

The following table provides a guide for installing expansion cards to ensure proper cooling and

mechanical fit. Install the expansion card by following the card priority and slot priority order as shown in

the table.

Table 15. Expansion card installation order

Card Priority Card Type Form factor Slot Priority Maximum Allowed

1 PowerEdge RAID Controller

(PERC) H730

Full Height 2, 1, 4 1

PERC H330 Full Height 2, 1, 4 1

PERC H830 Full Height 2, 1, 4 2

2 10 G NICs Dual Port (Intel) Full Height 2, 1, 4 3

10 G NICs Dual Port

(Broadcom)

Full Height 2, 1, 4 3

3 Fibre Channel 8 Gb Host Bus

Adapter (HBA) (Qlogic)

Full Height 2, 1, 4 3

Fibre Channel 8 Gb HBA

(Emulex)

Full Height 2, 1, 4 3

Fibre Channel 8 Gb HBA

(Blackhawk-2)

Full Height 2, 1, 4 3

Fibre Channel 8 Gb HBA

(Wildfire-2)

Full Height 2, 1, 4 3

4 1 Gb NICs Quad Port (Intel) Full Height 1, 2, 4 3

1 G NICs Quad Port

(Broadcom)

Full Height 1, 2, 4 3

1 Gb NICs Dual Port (Intel) Full Height 1, 2, 4 3

1 G NICs Dual Port

(Broadcom)

Full Height 3, 1, 4, 2 3

5 12 Gb SAS HBA Full Height 2, 1, 4 3

Removing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. Disconnect the cables from the expansion card.

Steps

1. Open the expansion card latch by pulling the latch up.

2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages

from the expansion card connector.

3. Install the filler bracket by performing the following steps:

a. Align the tab on the filler bracket with the expansion card slot.

b. Press the expansion card latch until the filler bracket locks into place.

NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

Figure 34. Removing and installing an expansion card

1. expansion card latch 2. expansion card connector

3. expansion card

Figure 35. Removing and installing the filler bracket

1. expansion card latch 2. slot

3. filler bracket 4. guide pin

Next steps

1. Install an expansion card.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Installing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. Disconnect the cables from the expansion card.

Steps

1. Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2. Open the expansion card latch for the slot in which you want to install the expansion card.

3. If you are installing a new card, slide the filler bracket out of the system.

NOTE: Store the filler bracket for future use. Filler brackets must be installd in empty expansion

card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out

of the system and aid in proper cooling and airflow inside the system.

4. Hold the card by its edges, and align the card edge connector with the expansion card connector.

5. Insert the card edge connector into the expansion card connector until the card is fully seated.

6. Close the expansion card latch by pushing the latch down until the latch snaps into place.

Next steps

1. Reconnect all the cables to the expansion card.

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the cooling shroud

iDRAC port card (optional)

The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features

a dedicated NIC port and is used for remote, advanced management of the system through the network.

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port

card. It provides persistent on-demand local storage and a custom deployment environment that enables

automation of server configuration, scripts, and imaging. It emulates a USB device. For more information,

see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Removing the optional iDRAC port card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

4. Remove the cooling shroud.

5. Remove the internal cooling fan.

6. Disconnect any cables connected to the iDRAC port card.

Steps

1. Loosen the screw that secures the iDRAC port card holder to the system board.

2. Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board,

and remove the card from the chassis.

Figure 36. Removing and installing the iDRAC port card

1. iDRAC port 2. SD vFlash media card

3. iDRAC port card connector 4. iDRAC port card holder

5. screw

Next steps

1. Install the iDRAC port card.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Removing the internal cooling fan

Installing the optional iDRAC port card

Installing the internal cooling fan

Installing the cooling shroud

Installing the optional iDRAC port card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

4. Remove the cooling shroud.

5. Remove the internal cooling fan.

Steps

1. Align and insert the tabs on the iDRAC port card on the slots on the chassis wall.

2. Insert the iDRAC port card into the connector on the system board.

3. Tighten the screw to secure the iDRAC port card.

Next steps

1. Reconnect all the cables to the iDRAC port card.

2. Install the internal cooling fan.

3. Install the cooling shroud.

4. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Removing the internal cooling fan

Installing the internal cooling fan

Installing the cooling shroud

Replacing an optional SD vFlash card

1. Locate the SD vFlash card slot at the back of the chassis.

2. To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash

card from the SD vFlash card slot.

Figure 37. Removing and installing the SD vFlash card

1. SD vFlash card 2. SD vFlash card slot

3. Install a replacement SD vFlash card by inserting the contact-pin end of the SD vFlash card into the

SD vFlash card slot on the module.

NOTE: The slot is keyed to ensure correct insertion of the SD vFlash card.

4. Press the SD vFlash card inward to lock it into the SD vFlash card slot.

Internal dual SD module (optional)

The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following

features:

• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and

provides redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of

System Setup, the information is replicated from one SD card to another.

• Single card operation — single card operation is supported, but without redundancy.

Removing an optional internal SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.

NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-

install the SD card(s) into the corresponding slots.

2. Lift the SD card away from the internal dual SD module.

Next steps

1. Install an internal SD card.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing an optional internal SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Ensure that the Internal SD Card Port option is set to Enabled in System Setup.

Steps

1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and

insert the contact-pin end of the card into the slot.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

Next steps

Removing the optional internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Locate the Internal Dual SD Module (IDSDM) on the system board.

4. If installed, remove the SD card(s).

Steps

Hold the pull tab and pull the IDSDM out of the system.

Figure 38. Removing and installing the Internal Dual SD Module (IDSDM)

1. IDSDM 2. LED status indicator (2)

3. SD card (2) 4. SD card slot 2

5. SD card slot 1 6. IDSDM connector

The following table describes the IDSDM indicator codes:

Table 16. IDSDM indicator codes

Convention IDSDM indicator code Condition

A Green Indicates that the card is online

B Flashing green Indicates rebuild or activity

C Flashing amber Indicates card mismatch or that the card has

failed

Convention IDSDM indicator code Condition

D Amber Indicates that the card is offline, has failed, or is

write-protected

E Not lit Indicates that the card is missing or is booting

Next steps

1. Install the internal dual SD module.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing an optional internal SD card

Installing the optional internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the Internal Dual SD Module (IDSDM) connector on the system board.

2. Align the IDSDM with the IDSDM connector on the system board.

3. Push the IDSDM until it is firmly seated on the system board.

Next steps

1. Install the SD card(s).

NOTE: Temporarily label each SD card with its corresponding slot before removal. Replace the

SD card(s) into the same slots.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing an optional internal SD card

Heat sink and processor

100

Removing the heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

WARNING: The heat sink and processor are hot to the touch for some time after the system has

been powered down. Allow the heat sink and processor to cool before handling them.

Steps

1. Loosen one of the screws that secure the heat sink to the system board.

Allow some time (around 30 seconds) for the heat sink to loosen from the processor.

2. Loosen the screw that is diagonally opposite the screw you first removed.

3. Repeat the procedure for the remaining two screws.

4. Lift the heat sink away from the system.

101

Figure 39. Removing and installing a heat sink

1. slots (4) 2. captive screws (4)

3. heat sink 4. processor socket

Next steps

1. If you are removing only a faulty heat sink, install the replacement heat sink, if not, remove the

processor.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Installing the heat sink

Installing the processor

Installing the cooling shroud

Removing the processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

102

3. If you are upgrading your system, download the latest system BIOS version from Dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

4. Follow the procedure listed in Before working inside your system.

5. Remove the cooling shroud.

6. Remove the heat sink.

WARNING: The processor will be hot to touch for some time after the system has been powered

down. Allow the processor to cool before removing it.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release

lever can spring up suddenly if not firmly held.

Steps

1. Release the socket lever by pushing the lever down and out from under the tab on the processor

shield.

2. Lift the lever upward until the processor shield lifts.

CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful

not to bend the pins in the processor socket when removing the processor out of the socket.

3. Lift the processor out of the socket.

NOTE: After removing the processor, place it in an antistatic container for reuse, return, or

temporary storage. Do not touch the bottom of the processor to avoid damage to the

processor contacts. Touch only the side edges of the processor.

103

Figure 40. Opening and closing the processor shield

1. processor shield 2. tab on the processor shield

3. socket lever

104

Figure 41. Removing and installing a processor

1. pin-1 indicator of processor 2. processor

3. slot (2) 4. processor shield

5. socket lever 6. socket keys (2)

7. socket

Next steps

1. Replace the processor.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Installing the processor

Removing the cooling shroud

Removing the heat sink

Installing the processor

Installing the heat sink

Installing the cooling shroud

Installing the processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

105

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

Steps

1. Unpack the new processor.

If the processor has previously been used in a system, remove any remaining thermal grease from

the processor by using a lint free cloth.

2. Locate the processor socket.

CAUTION: While removing or reinstalling the processor, wipe your hands of any

contaminants. Contaminants on the processor contacts such as thermal grease or oil can

damage the processor.

3. Align the processor with the socket keys.

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

CAUTION: Positioning the processor incorrectly can permanently damage the system board

or the processor. Be careful not to bend the pins in the socket.

4. Align the pin-1 indicator of the processor with the triangle on the socket.

5. Place the processor on the socket such that the slots on the processor align with the socket keys.

6. Close the processor shield by sliding it under the retention screw.

7. Lower the socket lever and push it under the tab to lock it.

Next steps

NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary

to maintain proper thermal conditions.

1. Install the heat sink.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and check that the processor information matches

the new system configuration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related Tasks

Removing the cooling shroud

Installing the cooling shroud

Removing the processor

Removing the cooling shroud

Installing the heat sink

Installing the cooling shroud

106

Installing the heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

5. Install the processor.

Steps

1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean

lint free cloth.

2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on

the top of the processor as shown in the following figure.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact

with and contaminating the processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe

after you use it.

107

Figure 42. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal grease syringe

3. Place the heat sink onto the processor.

4. Tighten one of the four screws to secure the heat sink to the system board.

5. Tighten the screw diagonally opposite to the first screw you tightened.

NOTE: Do not overtighten the heat sink retention screws when installing the heat sink. To

prevent overtightening, tighten the retention screw until resistance is felt. The screw tension

must not be more than 6 in-lb (6.9 kg-cm).

6. Repeat the procedure for the remaining two screws.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and check that the processor information matches

the new system configuration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related Tasks

Removing the cooling shroud

Installing the processor

Installing the cooling shroud

108

Power supply units

Redundant AC power supply unit

Your system supports up to two 495 W (Platinum) AC power supply units (PSUs).

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or

2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to

the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of

the PSUs will be put into standby when system utilization is low in order to maximize efficiency.

CAUTION: If two PSUs are used, they must be of the same maximum output power.

NOTE: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back.

Mixing PSUs from previous generations of servers can result in a power supply mismatch condition

or failure to power on.

Hot spare feature

Your system supports the hot spare feature that significantly reduces the power overhead associated with

power supply redundancy.

When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The

active PSU supports 100% of the load, thus operating at higher efficiency. The PSU in the sleep state

monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the

sleep state returns to an active output state.

If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can

also activate the sleeping PSU.

The default PSU settings are as follows:

• If the load on the active PSU is more than 50%, then the redundant PSU is switched to the active state.

• If the load on the active PSU falls below 20%, then the redundant PSU is switched to the sleep state.

You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC

settings, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

Removing a redundant AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-

redundant systems, remove and replace only one power supply at a time in a system that is

powered on.

1. Ensure that you follow the Safety instructions.

2. Disconnect the power cable from the power source and from the PSU you intend to remove and

remove the cables from the strap.

109

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with PSU

removal. For information about the cable management arm, see the system’s rack documentation.

Steps

1. Press the release latch.

2. Holding the PSU handle, pull the PSU out of the PSU bay to release the PSU from the Power

Distribution Board (PDB).

Figure 43. Removing and installing an AC PSU

1. release latch 2. PSU cable connector

3. PSU 4. connector

5. PSU handle

Next steps

If you are not replacing the PSU in the second PSU bay immediately, install the PSU blank in the empty

PSU bay.

Related Tasks

Installing the power supply unit blank

Installing a redundant AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

110

2. Verify that both the power supply units (PSUs) are the same type and have the same maximum

output power.

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

3. If installed, remove the PSU blank.

Steps

Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.

NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable

management arm, see the system’s rack documentation.

Next steps

Connect the power cable to the PSU, and plug the cable into a power outlet.

CAUTION: When connecting the power cable, secure the cable with the strap.

NOTE: When installing, hot-swapping, or hot-adding a new PSU, wait for 15 seconds for the system

to discover the PSU and determine its status. The power supply redundancy may not occur until

discovery is complete. Wait until the new PSU is discovered and enabled before you remove the old

PSU. The PSU status indicator turns green to indicate that the PSU is functioning properly.

Related Tasks

Removing the power supply unit blank

Prerequisites

Ensure that you follow the Safety instructions.

Steps

If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the

blank outward.

CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second

PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a

second PSU.

111

Figure 44. Removing and installing the PSU blank

1. PSU blank 2. PSU bay

Next steps

Install the PSU or PSU blank.

Related Tasks

Installing the power supply unit blank

Installing a redundant AC power supply unit

Installing the power supply unit blank

Install the power supply unit (PSU) blank only in the second PSU bay.

Prerequisites

CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU

bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second

PSU.

Steps

Align the PSU blank with the PSU bay, and push the PSU blank into the chassis until it clicks into

place.

Replacing the power supply unit divider

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

2. If installed, remove the redundant power supply units (PSUs) or PSU blank.

112

Steps

1. Remove the screw that secures the PSU divider to the chassis.

2. Slide out the PSU divider and turn it clockwise to free the tabs on the PSU divider from the slots on

the PSU cage.

3. Slide the PSU divider out of the chassis.

4. Align the tabs of the new PSU divider with the slots of the PSU cage.

5. Turn the PSU divider counterclockwise and slide it in until the PSU divider is seated on the slots of the

PSU cage.

6. Tighten the screw to secure the PSU divider to the chassis.

Figure 45. Removing and installing the PSU divider

1. PSU divider 2. tabs (4)

3. screw

Next steps

1. Install the redundant PSUs or PSU blank as applicable.

2. Reconnect the system to its electrical outlet and power on the system, including any attached

peripherals.

Related Tasks

Removing a redundant AC power supply unit

Removing the power supply unit blank

Installing a redundant AC power supply unit

Installing the power supply unit blank

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Non-redundant AC power supply unit

Your system supports a non-redundant 350 W AC power supply unit (PSU).

NOTE: When selecting or upgrading your system configuration, verify the system power

consumption with the Dell Energy Smart Solution Advisor at Dell.com/ESSA to ensure optimum

power utilization.

Removing a non-redundant AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Disconnect all the power cables from the power supply unit (PSU) to the system board, hard drive

backplane, hard drives, and optical drives.

2. Remove the screw securing the PSU to the chassis and slide the PSU out of the PSU cage.

114

Figure 46. Removing and installing a non-redundant AC PSU

1. screw 2. PSU cage

3. non-redundant PSU 4. standoff on the chassis

5. P2 power cable connector 6. P1 signal cable connector

7. P1 power cable connector 8. P4/backplane connector

Next steps

1. Install a non-redundant PSU.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing a non-redundant AC power supply unit

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Installing a non-redundant AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Unpack the new power supply unit (PSU).

Steps

1. Slide the new PSU into the PSU cage until the PSU is fully seated.

2. Tighten the screw to secure the PSU to the chassis.

3. Connect all the power cables from the PSU to the system board, hard drive backplane, hard drives,

and optical drives.

Next steps

Follow the procedure listed in After working inside your system.

Power interposer board

The power interposer board is only supported in systems with redundant power supply units.

Removing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the power interposer board, you must remove the power

supply units (PSUs) or PSU blank from the system before removing the power interposer

board (PIB).

3. Remove the PSUs or PSU blanks from the back of the chassis.

4. Remove the cooling shroud.

Steps

1. Disconnect the power cables from the hard drive backplane and the system board.

2. Pressing the release latch on the PIB, lift the PIB to release it from the hooks on the PSU cage.

3. Lift the PIB out of the chassis.

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Figure 47. Removing and installing the PIB

1. release latch 2. hooks (4)

3. slots (4) 4. PIB connector

Next steps

1. Install the PIB.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing a redundant AC power supply unit

Removing the power supply unit blank

Removing the cooling shroud

Installing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

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Ensure that you follow the Safety instructions.

Steps

1. Align the slots on the power interposer board (PIB) with the hooks on the power supply unit (PSU)

cage and slide the PIB until it snaps into place.

2. Route the power cables through the securing clips as applicable, and connect the power cables to

the system board.

Next steps

1. Install the cooling shroud.

2. Install the PSUs or PSU blank.

3. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the cooling shroud

Installing a redundant AC power supply unit

Installing the power supply unit blank

System battery

Replacing the system battery

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. Keep the plastic scribe ready.

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. For more

information, see the safety information that shipped with your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

Steps

1. Locate the battery socket. For more information, see System board jumpers and connectors.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector

while installing or removing a battery.

2. Use a plastic scribe to pry out the system battery as shown in the following illustration:

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Figure 48. Removing the system battery

1. plastic scribe 2. positive side of the battery connector

3. securing tabs

3. Install a new system battery by holding the battery with the "+" sign facing up and slide it under the

securing tabs.

4. Press the battery into the connector until it snaps into place.

Figure 49. Installing the system battery

1. positive side of the battery connector 2. battery connector

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. While booting, press F2 to enter System Setup and ensure that the battery is operating properly.

4. Enter the correct time and date in the System Setup Time and Date fields.

5. Exit System Setup.

Related Tasks

Removing the cooling shroud

Installing the cooling shroud

119

Control panel assembly

Removing the control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the optical drive and tape drives.

Steps

1. Remove the screw securing the control panel to the chassis.

2. Disconnect the control panel cable and the control panel USB cable from the system board.

CAUTION: Do not use excessive force when removing the control panel cables as it can

damage the connectors.

3. Slide the control panel out of the chassis.

4. Disconnect the control panel cable and the control panel USB cable from the control panel.

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Figure 50. Removing and installing the control panel assembly

1. control panel 2. control panel cable

3. control panel USB cable 4. screw

5. Locate and press the tabs on the information tag.

6. Push the information tag out of the slot to remove it from the control panel.

NOTE: Retain the information tag to replace it in the new control panel.

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Figure 51. Removing and installing the information tag

1. information tag 2. tab (2)

3. slot

Next steps

1. Install the control panel assembly.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Preparing a system for conversion from tower mode to rack mode

Removing the optional optical drive or tape drive

Installing the control panel assembly

Installing the optical drive or tape drive

Installing the control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Replace the blank information tag in the new control panel with the information tag retained from

the old control panel.

NOTE: Information tag lists system information such as Service Tag, NIC, MAC address.

2. To install the information tag, push the information tag into the control panel slot.

3. Connect the control panel cable and the control panel USB cable to the control panel module.

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4. Align and insert the control panel into the control panel slot in the chassis.

5. Tighten the screw to secure the control panel to the chassis.

6. Connect the control panel cable and the control panel USB cable to the system board.

Next steps

1. Install the optical drive and tape drives.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Preparing a system for conversion from tower mode to rack mode

Installing the optical drive or tape drive

Removing the control panel assembly cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the control panel assembly.

Steps

1. Unhook the tab adjacent to the power button.

2. Unhook the tab on the bottom of the control panel assembly cover.

3. Pull the control panel assembly cover to detach it from the control panel.

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Figure 52. Removing and installing the control panel assembly cover for system with LCD panel

Next steps

1. Install the control panel assembly cover.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the control panel assembly

Installing the control panel assembly cover

Preparing a system for conversion from tower mode to rack mode

Installing the control panel assembly cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Align the tabs on the control panel assembly cover with the slots on the control panel.

2. Push the cover until the tabs lock into place.

Next steps

1. Install the control panel assembly.

2. Follow the procedure listed in After working inside your system.

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Related Tasks

Installing the control panel assembly

Preparing a system for conversion from tower mode to rack mode

Removing the control panel board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the control panel assembly.

5. Remove the control panel assembly cover.

Steps

1. Remove the screws that secure the control panel board to the control panel.

2. Lift the control panel board until the control panel board disengages from the slots on the control

panel.

3. Slide the control panel board toward the back of the control panel, and lift the control panel board

away from the control panel.

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Figure 53. Removing and installing the control panel board for systems with hot swappable hard drives

1. control panel board 2. screw (3)

Next steps

1. Install the control panel board.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the control panel board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the control panel board with the control panel.

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CAUTION: Take care not to damage the mylar covering the ID switch.

2. Slide the control panel board toward the front of the control panel to lock the slide tabs and the

screw holes into the respective slots on the control panel.

3. Tighten the screws to secure the control panel board to the control panel.

Next steps

1. Install the control panel assembly cover.

2. Install the control panel assembly.

3. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the control panel assembly cover

Installing the control panel assembly

Removing the LCD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the control panel assembly.

5. Remove the control panel assembly cover.

Steps

1. Disconnect the LCD cable. Perform the following steps to disconnect the LCD cable:

a. Pull the retention tab that secures the LCD cable to the LCD cable connector on the control

panel board.

b. Pull the LCD cable out of the LCD cable connector.

2. Remove the screw that secures the LCD module to the control panel.

3. Remove the LCD module out of the control panel assembly.

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Figure 54. Removing and Installing the LCD Module

1. LCD module 2. retention tab

3. LCD cable 4. screw

5. LCD cable connector

Next steps

1. Install the LCD module.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the control panel assembly

Removing the control panel assembly cover

Installing the LCD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the LCD module with the LCD module slot and insert the LCD module into the control panel.

2. Tighten the screw to secure the LCD module to the control panel.

128

Next steps

1. Install the control panel assembly cover.

2. Connect the LCD cable, the control panel cable, and the control panel USB cable to the control

panel board.

3. Install the control panel assembly.

4. Connect the control panel cable, the LCD cable, and the control panel USB cable to the system

board.

5. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the control panel assembly cover

Installing the control panel assembly

Removing the optional VGA module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the control panel assembly.

4. Remove the control panel assembly cover.

Steps

Release the hooks that secure the VGA module to the control panel board, and remove the VGA

module.

Figure 55. Removing and installing the optional VGA module

1. VGA module 2. control panel

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3. hook (2) 4. VGA connector on the control panel

board

Next steps

1. Install the VGA module.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the control panel assembly

Removing the control panel assembly cover

Installing the optional VGA module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Align the slots on the VGA module with the VGA connector and hooks on the control panel board.

2. Press the VGA module until the hooks snap into place.

Next steps

1. Install the control panel assembly cover.

2. Install the control panel assembly.

3. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the control panel assembly cover

Installing the control panel assembly

Preparing a system for conversion from tower mode to rack mode

System board

Removing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

130

CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may

be prompted to create a recovery key during program or System Setup. Be sure to create and

safely store this recovery key. If you replace this system board, you must supply the recovery key

when you restart your system or program before you can access the encrypted data on your hard

drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the

TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it

cannot be re-installed or installed on another system board.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the following components:

a. cooling shroud

b. memory modules

c. cooling fan

d. expansion cards

e. heat sink and processor

f. iDRAC port card, if installed

g. internal dual SD module, if installed

Steps

1. Disconnect all cables from the system board.

CAUTION: Take care not to damage the system identification button while removing the

system board from the chassis.

2. Remove the screws on the system board, and slide the system board toward the front of the chassis.

3. Hold the system board by the touch points and lift it out of the chassis.

CAUTION: To prevent damage to the system board, do not lift the system board by holding a

memory module, processor, or other components; hold the system board by its edges only.

131

Figure 56. Removing and installing the screws on the system board

1. screw (8)

132

Figure 57. Removing and installing the system board

1. system board 2. touch point (2)

3. system board t-handle post

Next steps

1. Install the system board.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Removing the cooling shroud

Removing memory modules

Removing the internal cooling fan

Removing an expansion card

Removing the heat sink

Removing the processor

Removing the optional iDRAC port card

Removing the optional internal dual SD module

133

Installing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

CAUTION: Do not lift the system board by holding a memory module, processor, or other

components.

CAUTION: Take care not to damage the system identification button while placing the system

board into the chassis.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Hold the system board by its edges, and orient it toward the back of the chassis.

2. Lower the system board into the chassis until the connectors at the back of the system board align

with the slots on the back of the chassis.

3. Tighten the screws that secure the system board to the chassis.

Next steps

1. If required, install the Trusted Platform Module (TPM). See, Installing the Trusted Platform Module .

2. Reinstall the following components:

a. expansion cards

b. memory modules

c. heat sink and processor

d. cooling fan

e. cooling shroud

f. iDRAC port card, if removed

g. internal dual SD module, if removed

3. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed through the cable routing latch.

4. Follow the procedure listed in After working inside your system.

5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell

Remote Access Controller User’s Guide, at Dell.com/idracmanuals.

NOTE: If you are using Easy Restore, you do not have to import an existing iDRAC Enterprise

license.

6. Ensure that you perform the following steps:

a. Use the Easy Restore feature to restore the service tag. See Restoring the Service Tag by using

the Easy Restore feature.

134

b. If the service tag is not backed up in the backup flash device, enter the system service tag

manually. See Entering the system service tag by using System Setup.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM). See Re-enabling the TPM for BitLocker users or

Re-enabling the TPM for TXT users.

Related Tasks

Installing an expansion card

Installing memory modules

Installing the heat sink

Installing the processor

Installing the internal cooling fan

Installing the cooling shroud

Installing the optional iDRAC port card

Installing the optional internal dual SD module

Restoring the Service Tag by using the Easy Restore feature

The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,

and the system configuration data after replacing the system board. All data is automatically backed up in

a backup flash device. If BIOS detects a new system board and the Service Tag in the backup flash device,

BIOS prompts the user to restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS

displays the Service Tag, the status of the license, and the UEFI Diagnostics version.

2. Perform one of the following steps:

• Press Y to restore the Service Tag, license, and diagnostics information.

• Press N to navigate to the Dell Lifecycle Controller based restore options.

• Press F10 to restore data from a previously created Hardware Server Profile.

After the restore process is complete, BIOS prompts to restore the system configuration data.

3. Perform one of the following steps:

• Press Y to restore the system configuration data.

• Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

Entering the system service tag by using System Setup

If Easy Restore fails to restore the service tag, use System Setup to enter the service tag.

1. Turn on the system.

2. Press F2 to enter System Setup.

3. Click Service Tag Settings.

4. Enter the service tag.

NOTE: You can enter the service tag only when the service tag field is empty. Ensure that you

enter the correct service tag. After the service tag is entered, it cannot be updated or changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license.

135

For more information, see the Integrated Dell Remote Access Controller User's Guide, at Dell.com/

idracmanuals.

Trusted Platform Module

The Trusted Platform Module (TPM) is used to generate or store keys, protect or authenticate passwords,

and create or store digital certificates. TPM can also be used to enable the BitLocker hard drive

encryption feature on a Windows Server.

CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.

Once the TPM is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-

installed or installed on another system board.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

Installing the Trusted Platform Module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

1. Ensure that you follow the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the Trusted Platform Module (TPM) connector on the system board.

NOTE: To locate the internal USB connector on the system board, see System board jumpers

and connectors.

2. Align the edge connectors on the TPM with the slot on the TPM connector.

3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system

board.

4. Press the plastic bolt until the bolt snaps into place.

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Figure 58. Installing the TPM

1. TPM 2. TPM connector

3. slot on the TPM connector 4. plastic bolt

5. slot on the system board

Next steps

1. Install the system board.

2. Follow the procedure listed in After working inside your system.

Related Tasks

Installing the system board

Re-enabling the TPM for BitLocker users

Initialize the TPM.

For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/

cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Re-enabling the TPM for TXT users

1. While booting your system, press F2 to enter System Setup.

2. In the System Setup Main Menu, click System BIOS → System Security Settings.

3. In the TPM Security option, select On with Pre-boot Measurements.

4. In the TPM Command option, select Activate.

5. Save the settings.

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6. Restart your system.

7. Enter System Setup again.

8. In the System Setup Main Menu, click System BIOS → System Security Settings.

9. In the Intel TXT option, select On.

System top cover

Do not remove the system top cover unless you are converting the system from tower to rack mode.

Removing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

4. Remove the system cover.

Steps

1. Remove the screws that secure the top cover to the chassis.

2. Slide the cover toward the back of the system and lift it from the system.

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Figure 59. Removing the installing the system top cover

1. system top cover 2. screw (3)

Related Tasks

Removing the system cover

Installing the system top cover

Preparing a system for conversion from tower mode to rack mode

Installing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the tabs under the top cover with the slots on the top of the chassis.

2. Slide the cover toward the front of the system until the screw holes on the cover align with the screw

holes on the chassis.

3. Tighten the screws to secure the cover onto the chassis.

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Next steps

1. Install the system cover.

2. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

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Converting the system from tower mode

to rack mode

Your system can be converted from tower mode to rack mode.

To convert your system from tower mode to rack mode, you require the tower-to-rack conversion kit,

which contains the following items:

• Rack ears (left and right) with three screws each

• VGA module included with the control panel for rack mode

• A pair of rails (optional)

Safety instructions

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Do not attempt to convert your system into a rack unless authorized by Dell. Only

customers certified by Dell for tower to rack conversion can convert a tower system into a rack

system.

NOTE: For specific caution statements and procedures, see the rack installation documentation for

your system at Dell.com/poweredgemanuals. For complete safety and regulatory information, see

the safety instructions that shipped with your system.

Observe the following precautions for stability and safety of the system in rack mode:

• Before installing your equipment in a rack, install the front and side rack stabilizers. Failure to install

the stabilizers can cause the rack to tip over.

• Always load from bottom up, and load the heaviest items first.

• Do not overload the AC power supply branch circuit that provides power to the rack.

Preparing a system for conversion from tower mode to

rack mode

Prerequisites

1. Ensure that you follow the Safety instructions.

2. Keep the Phillips #2 screwdriver ready.

3. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

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4. Place the system on a flat and stable surface.

5. If installed, remove the system feet or caster wheels.

6. Remove the system cover.

Steps

1. Remove the control panel assembly from the chassis.

2. Remove the control panel assembly cover.

3. Install the VGA module.

4. Install the control panel assembly cover for rack mode into the control panel assembly.

5. Remove the system top cover.

6. Install the control panel assembly for rack mode into the chassis.

7. To attach the rack ears, complete the following steps:

a. Align the screw holes on the right rack ear with the screw holes on the right side of the rack

system.

b. Install the screws using a Phillips #2 screwdriver.

Figure 60. Removing and installing the rack ears

1. front panel 2. rack ear (2)

3. screw for each rack ear (3)

Next steps

1. Install the system cover.

2. Install the system in a rack. For more information, see the system’s Rack Installation Guide at

Dell.com/poweredgemanuals.

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Related Tasks

Removing the system feet

Removing caster wheels

Removing the system cover

Removing the control panel assembly

Removing the control panel assembly cover

Installing the optional VGA module

Installing the control panel assembly cover

Removing the system top cover

Installing the control panel assembly

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Troubleshooting your system

Safety first—for you and your system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot

Manager, the system stops responding. To avoid this issue, you must boot to the same boot mode in

which you installed the operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Before troubleshooting any external devices, ensure that all external cables are securely attached to the

external connectors on your system before troubleshooting any external devices.

Troubleshooting the video subsystem

Steps

1. Check the power connections to the monitor.

2. Check the video interface cabling from the system to the monitor.

3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

Next steps

If the tests fail, see Getting Help.

Troubleshooting a USB device

Prerequisites

NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to

step 7.

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Steps

1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.

2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning

USB ports are enabled.

NOTE: Older operating systems may not support USB 3.0.

4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.

5. In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or

Standard OS Use.

6. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard

or mouse.

If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the

system.

7. Turn off all attached USB devices, and disconnect them from the system.

8. Restart the system.

9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the

Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or

disable the USB options.

10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.

11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the

BIOS to the default settings.

12. In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic

or Standard OS Use.

13. Reconnect and turn on each USB device one at a time.

14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known

good cable, and turn on the device.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting iDRAC Direct (USB XML configuration)

For information on USB storage device and server configuration, see the Integrated Dell Remote Access

Controller User's Guide at Dell.com/esmmanuals.

Steps

1. Ensure that your USB storage device is connected to the front USB Management Port, identified by

icon.

2. Ensure that your USB storage device is configured with an NTFS or an FAT32 file system with only

one partition.

3. Verify that the USB storage device is configured correctly. For more information about configuring

the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/

esmmanuals.

4. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic

or iDRAC Direct Only.

5. Ensure that the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only

when the server has default credential settings.

6. Remove and reinsert the USB storage device.

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7. If import operation does not work, try with a different USB storage device.

Next steps

If all troubleshooting fails, see Getting help.

Troubleshooting iDRAC Direct (Laptop connection)

For information on USB laptop connection and server configuration, see the Integrated Dell Remote

Access Controller User's Guide at Dell.com/esmmanuals.

Steps

1. Ensure that your laptop is connected to the front USB Management Port, identified by icon with

a USB Type A/A cable.

2. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic

or iDRAC Direct Only.

3. If the laptop is running the Windows operating system, ensure that the iDRAC Virtual USB NIC device

driver is installed.

4. If the driver is installed, ensure that you are not connected to any network through WiFi or cabled

ethernet, as iDRAC Direct uses a non-routable address.

Next steps

If all troubleshooting fails, see Getting help.

Troubleshooting a serial I/O device

Steps

1. Turn off the system and any peripheral devices connected to the serial port.

2. Swap the serial interface cable with a known working cable, and turn on the system and the serial

device.

If the problem is resolved, replace the interface cable with a known working cable.

3. Turn off the system and the serial device, and swap the serial device with a compatible device.

4. Turn on the system and the serial device.

Next steps

If the problem persists, see Getting Help.

Troubleshooting an NIC

Steps

1. Run the appropriate diagnostic test. For more information, see Using system diagnostics for the

available diagnostic tests.

2. Restart the system and check for any system messages pertaining to the NIC controller.

3. Check the appropriate indicator on the NIC connector:

• If the link indicator does not glow, the cable connected might be disengaged.

• If the activity indicator does not glow, the network driver files might be damaged or missing.

Install or replace the drivers as necessary. For more information, see the NIC documentation.

• If the problem persists, use another connector on the switch or hub.

4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,

see the NIC documentation.

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5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.

6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission

speed and duplex. For more information, see the documentation for each network device.

7. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting a wet system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Remove the following components from the system:

• hard drives

• hard drive backplane

• USB memory key

• hard drive tray

• cooling shroud

• expansion card risers (if present)

• expansion cards

• power supply unit(s)

• cooling fan assembly (if present)

• cooling fans

• processor(s) and heat sink(s)

• memory modules

4. Let the system dry thoroughly for at least 24 hours.

5. Reinstall the components you removed in step 3 except the expansion cards.

6. Install the system cover.

7. Turn on the system and attached peripherals.

If the system does not start properly, see Getting Help.

8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you

removed.

9. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the tests fail, see Getting Help.

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Troubleshooting a damaged system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Ensure that the following components are properly installed:

• cooling shroud

• expansion card risers (if present)

• expansion cards

• power supply unit(s)

• cooling fan assembly (if present)

• cooling fans

• processor(s) and heat sink(s)

• memory modules

• hard drive carriers

• hard drive backplane

4. Ensure that all cables are properly connected.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the tests fail, see Getting Help.

Troubleshooting the system battery

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may

lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems

to operate normally except for the time set in System Setup, the problem may be caused by a

software, rather than by a defective battery.

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Steps

1. Re-enter the time and date in System Setup.

2. Turn off the system, and disconnect it from the electrical outlet for at least an hour.

3. Reconnect the system to the electrical outlet, and turn on the system.

4. Enter System Setup.

If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for

system battery messages.

Next steps

If the problem persists, see Getting Help.

Troubleshooting power supply units

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Troubleshooting power source problems

1. Press the power button to ensure that your system is turned on. If the power indicator does not glow

when the power button is pressed, press the power button firmly.

2. Plug in another working PSU to ensure that the system board is not faulty.

3. Ensure that no loose connections exist.

For example, loose power cables.

4. Ensure that the power source meets applicable standards.

5. Ensure that there are no short circuits.

6. Have a qualified electrician check the line voltage to ensure that it meets the required specifications.

Power supply unit problems

1. Ensure that no loose connections exist.

For example, loose power cables.

2. Ensure that the power supply handle/LED indicates that the power supply is working properly.

For more information on power supply indicators, see Redundant power supply unit indicator codes.

3. If you have recently upgraded your system, ensure that the power supply unit has enough power to

support the new system.

4. If you have a redundant power supply configuration, ensure that both the power supply units are of

the same type and wattage.

You may have to upgrade to a higher wattage power supply unit.

5. Ensure that you use only power supply units with the Extended Power Performance (EPP) label on

the back.

6. Reseat the power supply unit.

NOTE: After installing a power supply unit, allow several seconds for the system to recognize

the power supply unit and determine if it is working properly.

If the problem persists, see Getting Help.

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Troubleshooting cooling problems

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that the following conditions exist:

• System cover, cooling shroud, EMI filler panel, or back-filler bracket is not removed.

• Ambient temperature is not higher than the specified ambient temperature.

• External airflow is not obstructed.

• A cooling fan is not removed or has not failed.

• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC Web GUI:

1. Click Hardware → Fans → Setup.

2. From the Fan Speed Offset drop-down list, select the cooling level needed or set the minimum fan

speed to a custom value.

From F2 System Setup:

1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum

fan speed.

From RACADM commands:

1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/

idracmanuals.

Troubleshooting cooling fans

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: The fan number is referenced by the systems management software. In the event of a

problem with a particular fan, you can easily identify and replace it by noting down the fan numbers

on the cooling fan assembly.

Steps

1. Remove the system cover.

2. Reseat the fan or the fan's power cable.

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3. Install the system cover.

4. Restart the system.

Next steps

If the problem persists, see Getting Help.

Troubleshooting system memory

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. If the system is operational, run the appropriate system diagnostic test. See Using system diagnostics

for the available diagnostic tests.

If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.

2. If the system is not operational, turn off the system and attached peripherals, and unplug the system

from the power source. Wait at least for 10 seconds, and then reconnect the system to the power

source.

3. Turn on the system and attached peripherals, and note the messages on the screen.

If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4. Enter System Setup, and check the system memory setting. Make any changes to the memory

settings, if needed.

If the memory settings match the installed memory but the problem still persists, go to step 12.

5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6. Remove the system cover.

7. Check the memory channels and ensure that they are populated correctly.

NOTE: See the system event log or system messages for the location of the failed memory

module. Reinstall the memory device.

8. Reseat the memory modules in their sockets.

9. Install the system.

10. Enter System Setup and check the system memory setting.

If the problem is not resolved, proceed with step 11.

11. Remove the system cover.

12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace

the module with a known working memory module.

13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first

DIMM socket with a module of the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM

type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to

resolve the problem.

14. Install the system cover.

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the

front of the system.

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16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

Next steps

If the problem persists after all memory modules have been checked, see Getting Help.

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Locate the USB key and reseat it.

5. Install the system cover.

6. Turn on the system and attached peripherals, and check if the USB key is functioning.

7. If the problem is not resolved, repeat step 2 and step 3.

8. Insert a known working USB key.

9. Install the system cover.

Next steps

If the problem is not resolved, see Getting Help.

Troubleshooting an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch

is turned on, the SD card is not writable.

Steps

1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.

2. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

3. Remove the system cover.

NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the

system. On the next restart, the system displays a message indicating the failure. If redundancy

is enabled at the time of SD card failure, a critical alert will be logged and chassis health will

degrade.

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4. Replace the failed SD card with a new SD card.

5. Install the system cover.

6. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy

modes are set to the required modes.

Verify that the correct SD slot is set as Primary SD Card.

8. Check if the SD card is functioning properly.

9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the

system prompts you to perform a rebuild.

NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.

Troubleshooting an optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Try using a different CD or DVD.

2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and

the drive's SATA port are enabled.

3. Run the appropriate diagnostic test.

4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5. If installed, remove the bezel.

6. Remove the system cover.

7. Ensure that the interface cable is securely connected to the optical drive and to the controller.

8. Ensure that a power cable is properly connected to the drive.

9. Install the system cover.

Next steps

If the problem is not resolved, see Getting Help.

Troubleshooting a tape backup unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

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Steps

1. Use a different tape cartridge.

2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See

your tape drive documentation for more information about device drivers.

3. Reinstall the tape-backup software as instructed in the tape-backup software documentation.

4. Ensure that the interface cable of the tape drive is connected to the external port on the controller

card.

5. Perform the following steps to ensure that the controller card is properly installed:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reseat the controller card in the expansion card slot.

d. Install the system cover.

e. Turn on the system and attached peripherals.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If you cannot resolve the problem, see Getting Help.

Troubleshooting a hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you

proceed, back up all files on the hard drive.

Steps

1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the

following steps:

a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and

then run the Hardware Configuration wizard to check the RAID configuration.

See the Dell Lifecycle Controller documentation or online help for information on RAID

configuration.

b. Ensure that the hard drives are configured correctly for the RAID array.

c. Take the hard drive offline and reseat the drive.

d. Exit the configuration utility and allow the system to boot to the operating system.

3. Ensure that the required device drivers for your controller card are installed and are configured

correctly. See the operating system documentation for more information.

4. Restart the system and enter the System Setup.

5. Verify that the controller is enabled and the drives are displayed in the System Setup.

Next steps

If the problem persists, try troubleshooting the expansion cards or see Getting Help.

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Troubleshooting a storage controller

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating

system and the controller.

1. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Verify that the installed expansion cards are compliant with the expansion card installation

guidelines.

5. Ensure that each expansion card is firmly seated in its connector.

6. Install the system cover.

7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

9. Remove the system cover.

10. Remove all expansion cards installed in the system.

11. Install the system cover.

12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13. Run the appropriate diagnostic test. For more information, see Using system diagnostics. If the tests

fail, see Getting Help.

14. For each expansion card you removed in step 10, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

If the tests fail, see Getting Help.

Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: When troubleshooting an expansion card, you also have to see the documentation for your

operating system and the expansion card.

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Steps

1. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that each expansion card is firmly seated in its connector.

5. Install the system cover.

6. Turn on the system and attached peripherals.

7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

8. Remove the system cover.

9. Remove all expansion cards installed in the system.

10. Install the system cover.

11. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

If the tests fail, see Getting Help.

12. For each expansion card you removed in step 8, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

13. If the problem persists, see Getting Help.

Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Run the appropriate diagnostics test. See Using system diagnostics for available diagnostic tests.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that the processor and heat sink are properly installed.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

7. If the problem persists, see Getting Help.

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Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for

technical assistance. The purpose of running system diagnostics is to test your system hardware without

requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service

and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System

Assessment (ePSA) diagnostics.

The Embedded System Diagnostics provides a set of options for particular device groups or devices

enabling you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed

device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the Embedded System Diagnostics

Run the Embedded System Diagnostics (ePSA) if you cannot boot, POST or startup your system.

Running the Embedded System Diagnostics from Boot Manager

1. When the system is booting, press F11.

2. Use the up and down arrow keys to select System Utilities → Launch Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

Running the Embedded System Diagnostics from the Dell Lifecycle

Controller

1. As the system boots, press F11.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

157

System diagnostics controls

Menu Description

Configuration Displays the configuration and status of all detected devices.

Results Displays the results of all tests that are executed.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is

displayed if at least one event description is recorded.

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Jumpers and connectors

System board jumpers and connectors

Figure 61. System board jumpers and connectors

Table 17. System board jumpers and connectors

Ite

mConnector Description

1 Slot 1 PCIE_G3_X4

CPU

PCIe card connector 1

2 Slot 2 PCIE_G3_X8

CPU

PCIe card connector 2

159

Ite

mConnector Description

3 Slot 3 PCIE_G3_X1

PCH

PCIe card connector 3

4 INT_USB_3.0 Internal USB

5 Slot 4 PCIE_G3_X4

PCH

PCIe card connector 4

6 J_INTRU2 Intrusion connector

7 MB / Fan1 Cooling fan connector

8 CPU Processor

9 J_AMEA1 iDRAC ports card connector

10 A1, A2, A3, A4 Memory module sockets

11 CPU_PWR CPU power connector P2

12 SATA 0–3/SATAe Mini SAS connector

13 SATA_ODD/SSD Optical disk drive connector

14 SYS_PWR System power P1

15 PWR_EVNT Power event

16 PWRD_EN Password jumpers

17 J_SATA_2 SATA connector 2

18 NVRAM_CLR NVRAM password jumper

19 TPM Trusted platform module connector

20 PIB_CONN PIB connector

21 IDSDM Internal dual SD module connector

22 HDD/ODD_PWR Hard drive power connector

23 BP_SIG Backplane signal connector

24 FP_USB Front panel USB connector

25 CTRL_PNL Control panel

26 BATTERY System battery

System board jumper settings

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

160

For information about resetting the password jumper to disable a password, see Disabling a forgotten

password.

Table 18. System Board Jumper settings

Jumper Setting Description

PWRD_EN

(default)

The password feature is enabled (pins 1–2).

The password feature is disabled (pins 2–3).

NVRAM_CLR

(default)

The configuration settings are retained at system boot

(pins 2–3).

The configuration settings are cleared at the next

system boot. (pins 1–2).

Disabling a forgotten password

The system's software security features include a system password and a setup password. The password

jumper enables these password features or disables them and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

2. Remove the system cover.

3. Move the jumper on the system board jumper from pins 2 and 3 to pins 1 and 2.

4. Install the system cover.

The existing passwords are not disabled (erased) until the system boots with the jumper on pins 1 and

2. However, before you assign a new system and/or setup password, you must move the jumper

back to pins 2 and 3.

NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the

system disables the new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

6. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

7. Remove the system cover.

8. Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3.

9. Install the system cover.

10. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

11. Assign a new system or setup password.

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Technical specifications

Dimensions and weight

Physical Dimensions

Height 443.3 mm (17.45 inch) with feet

430.3 mm (16.94 inch) without feet

Width 304.5 mm (11.98 inch) with feet opened

218 mm (8.58 inch) with feet closed

Depth 561.8 mm (22.12 inch) without bezel

578.2 mm (22.76 inch) with bezel

Weight (maximum) 26.02 kg (57.32 lb)

Processor specifications

Processor Specification

Type One Intel E3-1200 V5 series

Expansion bus specifications

PCI Express

expansion slots

Specification

Slot 1 One full-height, half-length x8 PCIe Gen3 card slot connected to processor

Slot 2 One full-height, half-length x16 PCIe Gen3 card slot connected to processor

Slot 3 One full-height, half-length x1 PCIe Gen3 card slot connected to Platform

Controller Hub (PCH)

Slot 4 One full-height, half-length x8 PCIe Gen3 card slot connected to PCH

Memory specifications

Memory Specification

Architecture 1600 MT/s, 1866 MT/s, or 2133 MT/s DDR4 Unbuffered DIMMs

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Memory Specification

Support for advanced ECC or memory optimized operation

Memory module

sockets

Four 288-pin sockets

Memory module

capacities

(UDIMM)

4 GB (single-rank), 8 GB (single- and dual-rank), 16 GB (single- and dual-rank)

Minimum RAM 4 GB

Maximum RAM 64 GB

Power specifications

Power supply unit Specification

Power rating per

hot swappable

power supply unit

(PSU)

495 W (Platinum) AC (100 – 240 V, 50/60 Hz, 6.5 A – 3 A)

Power rating per

cabled PSU

350 W (Bronze) AC (100 – 240 V, 50/60 Hz, 5.5 A – 3 A)

Heat dissipation NOTE: Heat dissipation is calculated by using the power supply unit wattage

rating.

1357 BTU/hr maximum (350 W PSU)

1908 BTU/hr maximum (495 W PSU)

Voltage NOTE: This system is also designed to be connected to IT power systems with

a phase-to-phase voltage not exceeding 230 V.

100–240 V AC, autoranging, 50/60 Hz

Storage controller specifications

Storage controller Specification

Storage controller

type

PERC H730, PERC H330, PERC H830, PERC S130.

NOTE: Your system supports software RAID S130 and a PERC card. For more

information on software RAID, see the Dell PowerEdge RAID Controller (PERC)

documentation at Dell.com/storagecontrollermanuals.

163

Drive specifications

Drives Specification

Eight hard drive

systems

Up to eight 3.5-inch hot swappable SATA, or nearline SAS hard drives

NOTE: 2.5-inch hard drives in 3.5-inch carriers are supported for SAS, and

SATA SSD hard drives

Four hard drive

systems

Up to four 3.5-inch hot swappable SATA, or nearline SAS hard drives

NOTE: 2.5-inch hard drives in 3.5-inch carriers are supported for SAS, and

SATA SSD hard drives

Optical drive One optional SATA DVD-ROM drive or DVD+/-RW drive

Tape drive Up to two optional 5.25-inch tape drives

Connectors specifications

Back connectors Specification

NIC Two 10/100/1000 Mbps

Serial DB-9 Serial Port connector

USB Six Hi-Speed USB Host (four USB 2.0 and two USB 3.0)

Video 15-pin VGA

iDRAC8 One optional 1 GbE Ethernet

SD vFlash One optional SD vFlash memory card

Front connectors Specification

USB Two Hi-Speed USB Host (One USB 2.0 and one USB 3.0)

Video 15-pin VGA

NOTE: The front VGA port is available only with the rack configuration.

Internal

connectors

Specification

USB One 9-pin, USB 3.0-compliant

Internal Dual SD

Module

Two optional flash memory card slots with the internal SD module

NOTE: One card slot is dedicated for redundancy.

164

Video specifications

Video Specification

Video type Integrated Matrox G200

Video memory 16 MB shared

Expanded operating temperature

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be

reported on the LCD and in the System Event Log.

Expanded

operating

temperature

Specifications

≤ 10% of annual

operating hours

5°C to 40°C at 5% to 85% RH with 26°C dew point.

NOTE: Outside the standard operating temperature (10°C to 35°C), the system

can operate down to 5°C or up to 40°C for a maximum of 10% of its annual

operating hours.

For temperatures between 35°C and 40°C, de-rate maximum allowable dry bulb

temperature by 1°C per 175 m above 950 m (1°F per 319 ft).

≤ 1% of annual

operating hours

–5°C to 45°C at 5% to 90% RH with 26°C dew point.

NOTE: Outside the standard operating temperature (10°C to 35°C), the system

can operate down to –5°C or up to 45°C for a maximum of 1% of its annual

operating hours.

For temperatures between 40°C and 45°C, de-rate maximum allowable dry bulb

temperature by 1°C per 125 m above 950 m (1°F per 228 ft).

Expanded

Operating

Temperature

Restrictions

• The operating temperature specified is for a maximum altitude of 3048 m

(10,000 ft).

• Non-redundant power supply units are not supported.

• Cabled power supply units are not supported.

• Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W

are not supported.

• Internal Tape backup drive (TBU) is not supported.

• Do not perform a cold startup below 5°C.

• Enable processor performance degrade.

165

Environmental specifications

NOTE: For additional information about environmental measurements for specific system

configurations, see Dell.com/environmental_datasheets.

Temperature Specifications

Storage –40°C to 65°C (–40°F to 149°F)

Continuous

operation (for

altitude less than

950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

Fresh air For information on fresh air, see Expanded Operating Temperature section.

Maximum

temperature

gradient (operating

and storage)

20°C/h (36°F/h)

Relative humidity Specifications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-

condensing at all times.

Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.

Maximum vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Maximum shock Specifications

Operating Six consecutively executed shock pulses in the positive and negative x, y, and z

axes of 40 G for up to 2.3 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z

axes (one pulse on each side of the system) of 71 G for up to 2 ms.

Maximum altitude Specifications

Operating 3048 m (10,000 ft).

Storage 12,000 m (39,370 ft).

Operating

temperature de-

rating

Specifications

Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft)

166

Operating

temperature de-

rating

Specifications

35 °C to 40 °C (95

°F to 104 °F)

Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).

40 °C to 45 °C

(104 °F to 113 °F)

Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft).

The following section defines the limits to help avoid IT equipment damage and/or failure from

particulates and gaseous contamination. If the levels of particulates or gaseous pollution are beyond the

specified limits and cause equipment damage or failure, you may need to rectify the environmental

conditions. Remediation of environmental conditions is the responsibility of the customer.

Particulate

contamination

Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95%

upper confidence limit.

NOTE: Applies to data center environments only. Air filtration requirements do

not apply to IT equipment designed to be used outside a data center, in

environments such as an office or factory floor.

NOTE: Air entering the data center must have MERV11 or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.

NOTE: Applies to data center and non-data center environments.

Corrosive dust • Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point less than 60%

relative humidity.

NOTE: Applies to data center and non-data center environments.

Gaseous

contamination

Specifications

Copper coupon

corrosion rate

<300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.

Silver coupon

corrosion rate

<200 Å/month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

167

Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an

active internet connection, you can find contact information on your purchase invoice, packing slip, bill,

or Dell product catalog. Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical assistance, or customer-service issues:

1. Go to Dell.com/support.

2. Select your country from the drop-down menu on the bottom right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag field.

b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service

Code and Service Tag are found on the front of the system by pulling out the information tag.

Alternatively, the information may be on a sticker on the chassis of the system. This information is used

by Dell to route support calls to the appropriate personnel.

NOTE: The Quick Resource Locator (QRL) code on the information tag is unique to your system.

Scan the QRL to get immediate access to your system information using your smart phone or

tablet.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your

system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

About this task

The QRL includes the following information about your system:

168

• How-to videos

• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview

• Your system service tag to quickly access your specific hardware configuration and warranty

information

• A direct link to Dell to contact technical support and sales teams

Steps

1. Go to Dell.com/QRL and navigate to your specific product or

2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the

following image or on your Dell PowerEdge system:

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Table of Contents

DELL T330 User Manual

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