Eaton 9PX11KPM User Manual
Displayed below is the user manual for 9PX11KPM by Eaton which is a product in the Uninterruptible Power Supplies (UPSs) category. This manual has pages.
Related Manuals
ENGLISH
9PX 8000
9PX 11000
9PX EBM 240V
Installation
and user manual
Copyright © 2013 EATON
All rights reserved.
Service and support:
Call your local service representative
8-11kVA US_EN
Page 2 8-11kVA US_EN
SAVE THESE INSTRUCTIONS. This manual contains important instructions
that should be followed during installation and maintenance of the UPS and batteries.
The 9PX models that are covered in this manual are intended for installation
in an environment within 0 to 40°C, free of conductive contaminant.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
Certication standards
• Safety: IEC/EN 62040-1 / Ed.1: 2008.
UL 1778 4th edition
• EMC: IEC/EN 62040-2 / Ed.2: 2006.
FCC part 15 Class A.
• Performance: IEC/EN 62040-3 / Ed.2.0: 2011.
• IEC 61000-4-2 (ESD): level 3.
• IEC61000-4-3(Radiatedeld):level3.
• IEC 61000-4-4 (EFT): level 4.
• IEC 61000-4-5 (Fast transients): level 4.
• IEC61000-4-6(Electromagneticeld):level3.
• IEC61000-4-8(Conductedmagneticeld):level4.
Special symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
Important instructions that must always be followed.
Do not discard the UPS or the UPS batteries in the trash.
This product contains sealed lead acid batteries and must be disposed as it's explain in this manual.
For more information, contact your local recycling/reuse or hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE)
in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.
Information, advice, help.
Refer to the user manual of UPS accessories.
SAFETY INSTRUCTIONS
Page 3
8-11kVA US_EN
ENGLISH
SAFETY INSTRUCTIONS
Safety of persons
• RISK OF VOLTAGE BACKFEED. The system has its own power source (the battery). Isolate the UPS
and check for hazardous voltage upstream and downstream during lockout-tagout operation. Termi-
nal blocks may be energized even if the system is disconnected from the AC power source.
• Dangerous voltage levels are present within the system. It should be opened exclusively by quali-
edservicepersonnel.
• The system must be properly grounded.
• The battery supplied with the system contains small amounts of toxic materials.
To avoid accidents, the directives listed below must be observed:
- Servicing of batteries should be performed or supervised by personnel knowledgeable about bat-
teries and the required precautions.
- When replacing batteries, replace with the same type and number of batteries or battery packs.
-Donotdisposeofbatteriesinare.Thebatteriesmayexplode.
- Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high.
• Precautions must be taken for all handling:
- Wear rubber gloves and boots.
- Do not lay tools or metal parts on top of batteries.
- Disconnect charging source prior to connecting or disconnecting battery terminals.
- Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from
ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood
of such shock can be reduced if such grounds are removed during installation and maintenance
(applicable to equipment and remote battery supplies not having a grounded supply circuit).
Product safety
• The UPS connection instructions and operation described in the manual must be followed in
the indicated order.
• CAUTION-Toreducetheriskofre,theunitconnectsonlytoacircuitprovidedwithbranchcircuit
overcurrent protection for :
- 50A rating, for 8kVA models,
- 70A rating, for 11kVA models,
in accordance with the National Electric Code, ANSI/NFPA 70.
The upstream circuit breaker for Normal AC/Bypass AC must be easily accessible. The unit can be
disconnected from AC power source by opening this circuit breaker. This circuit breaker is used for
backfeed protection and must comply with IEC/EN 62040-1 (the creepage and clearance distances
shall meet the basic insulation requirements for pollution degree 2).
• Disconnection and overcurrent protection devices shall be provided by others for permanently
connected AC input (Normal AC/Bypass AC) and AC output circuits.
• Check that the indications on the rating plate correspond to your AC powered system and
to the actual electrical consumption of all the equipment to be connected to the system.
• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall
be easily accessible
• Never install the system near liquids or in an excessively damp environment.
• Never let a foreign body penetrate inside the system.
• Never block the ventilation grates of the system.
• Never expose the system to direct sunlight or source of heat.
• If the system must be stored prior to installation, storage must be in a dry place.
• The admissible storage temperature range is -15ºC to +50ºC.
• The system is not for use in a computer room AS DEFINED IN the standard for the Protection
of Information Technology Equipment, ANSI/NFPA 75.
Contact Eaton resellers to order a special battery kit, if needed to meet the ANSI/NFPA 75
requirement.
Page 4 8-11kVA US_EN
SAFETY INSTRUCTIONS
Special precautions
• The unit is heavy: wear safety shoes and use vacuum lifter preferentially for handling operations.
• All handling operations will require at least two people (unpacking, lifting, installation in rack
system).
• Straps are provided only for unpacking manually the unit from the carton; don’t use the straps to
carry the unit around. The unit can slip from the straps during handling (risk of injury and product
damage):
- keep 12in / 30cm minimum distance between the straps
- lift the unit carefully and keep it at low height
- keep the unit horizontal during unpacking.
• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must
be energized for a period of 24 hours, at least once every 6 months (for a normal storage tempera-
ture less than 25°C). This charges the battery, thus avoiding possible irreversible damage.
• During the replacement of the Battery Module, it is imperative to use the same type and number of
element as the original Battery Module provided with the UPS to maintain an identical level of
performance and safety. In case of doubt, don’t hesitate to contact your EATON representative.
• All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY.
There are NO USER SERVICEABLE PARTS inside the UPS.
Page 5
8-11kVA US_EN
ENGLISH
Contents
1. Introduction ....................................................................................... 6
1.1 Environmental protection ............................................................................................... 6
2. Presentation ...................................................................................... 8
2.1 Standard installations ..................................................................................................... 8
2.2 Rear panels ....................................................................................................................9
2.3 Accessories ................................................................................................................. 10
2.4 Control panel ................................................................................................................ 12
2.5 LCD description ........................................................................................................... 13
2.6 Display functions .........................................................................................................14
2.7 User settings ............................................................................................................... 14
3. Installation ...................................................................................... 16
3.1 Inspecting the equipment ........................................................................................... 16
3.2 Unpacking the cabinet ................................................................................................. 16
3.3 Checking the accessory kit .......................................................................................... 17
3.4 Connecting the EBM(s) ...............................................................................................18
3.5 Connecting other accessories ....................................................................................18
3.6 Tower installation ......................................................................................................... 19
3.7 Rack installation ...........................................................................................................20
3.8 Installation requirements .............................................................................................22
3.9 Installation depending on the system earthing arrangement (SEA) ............................. 23
4. Power cables connection ............................................................... 25
4.1 Access to terminal blocks ............................................................................................25
4.2 Common input sources connection ............................................................................. 25
4.3 Separate input source connection ...............................................................................26
4.4 Frequency converter connection ..................................................................................26
5. Operation......................................................................................... 27
5.1 UPS startup and shutdown ..........................................................................................27
5.2 Operating modes .........................................................................................................28
5.3 Transferring the UPS between modes ......................................................................... 28
5.4 Setting High Efciency mode ......................................................................................29
5.5 Conguring Bypass settings ........................................................................................29
5.6 Conguring battery settings ........................................................................................29
5.7 Retrieving the Event log ...............................................................................................30
5.8 Retrieving the Fault log ................................................................................................30
6. Communication .............................................................................. 31
6.1 Communication ports ..................................................................................................31
6.2 Eaton Intelligent Power Software suite .......................................................................34
7. UPS maintenance ............................................................................ 35
7.1 Equipment care ............................................................................................................35
7.2 Storing the equipment .................................................................................................35
7.3 When to replace batteries ...........................................................................................35
7.4 Replacing batteries ......................................................................................................36
7.5 Replacing the UPS equipped with a HotSwap MBP .................................................... 38
7.6 Recycling the used equipment ....................................................................................38
8. Troubleshooting .............................................................................. 39
8.1 Typical alarms and faults ..............................................................................................39
8.2 Silencing the alarm ......................................................................................................41
8.3 Service and support .....................................................................................................41
9. Specications .................................................................................. 42
9.1 Model specications .................................................................................................... 42
10. Glossary ......................................................................................... 46
Page 6 8-11kVA US_EN
1. Introduction
Thank you for selecting an EATON product to protect your electrical equipment.
The 9PX range has been designed with the utmost care.
We recommend that you take the time to read this manual to take full advantage of the many features
of your UPS (Uninterruptible Power System).
Before installing your 9PX, please read the booklet presenting the safety instructions.
Then follow the indications in this manual.
To discover the entire range of EATON products and the options available for the 9PX range,
we invite you to visit our web site at www.eaton.com/powerquality or contact your EATON representative.
1.1 Environmental protection
EATON has implemented an environmental-protection policy.
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
• The cardboard we use comprises over 50% of recycled cardboard.
• Sacks and bags are made of polyethylene.
• Packingmaterialsarerecyclableandbeartheappropriateidenticationsymbol 01
PET
Materials Abbreviations Number in 01
PET
the symbols
Polyethylene terephthalat PET 01
High-density polyethylene HDPE 02
Polyvinyl chloride PVC 03
Low-density polyethylene LDPE 04
Polypropylene PP 05
Polystyrene PS 06
Follow all local regulations for the disposal of packing materials.
End of life
EATON will process products at the end of their service life in compliance with local regulations.
EATON works with companies in charge of collecting and eliminating our products at the end of
their service life.
Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing center for electrical and
electronic waste.
Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries.
The battery may be removed to comply with regulations and in view of correct disposal.
Page 7
8-11kVA US_EN
ENGLISH
1. Introduction
The Eaton® 9PX uninterruptible power system (UPS) protects your sensitive electronic equipment from
the most common power problems, including power failures, power sags, power surges, brownouts, line
noise, high voltage spikes, frequency variations, switching transients, and harmonic distortion.
Power outages can occur when you least expect it and power quality can be erratic. These power problems
have the potential to corrupt critical data, destroy unsaved work sessions, and damage hardware - causing
hours of lost productivity and expensive repairs.
With the Eaton 9PX, you can safely eliminate the effects of power disturbances and guard the integrity
of your equipment. Providing outstanding performance and reliability, the Eaton 9PX’s unique benefits
include:
• True online double-conversion technology with high power density, utility frequency independence, and
generator compatibility.
• ABM® technology that uses advanced battery management to increase battery service life, optimize
recharge time, and provide a warning before the end of useful battery life.
• SelectableHighEfciencymodeofoperation.
• Standard communication options: one RS-232 communication port, one USB communication port, and
relay output contacts.
• Optional connectivity cards with enhanced communication capabilities.
• Extended runtime with up to twelve Extended Battery Modules (EBMs) per UPS.
• Firmware that is easily upgradable without a service call.
• Remote On/Off control through Remote On/Off (ROO) and Remote Power Off (RPO) ports.
• Backed by worldwide agency approvals.
Page 8 8-11kVA US_EN
2. Presentation
2.1 Standard installations
Tower installation
D
W
H
Battery modulePower module
Rack installation
D
H
W
Battery module
Power module
Description Weights
(lb/kg)
Dimensions (inch/mm)
D x W x H
9PX 8000 Power Module 42 / 19 27.6 x 17.3 x 5.1 / 700 x 440 x 130
9PX 11000 Power Module 46 / 21 27.6 x 17.3 x 5.1 / 700 x 440 x 130
9PX EBM 240V 143 / 65 26.8 x 17.3 x 5.1 / 680 x 440 x 130
Page 9
8-11kVA US_EN
ENGLISH
2. Presentation
2.2 Rear panels
9PX 8000 (Power Module)
346 7 10
1 25 8
9
9PX 11000 (Power Module)
346 7
1 25 8
910
1 RS232 communication port
2 USB communication port
3 Dry (relay) contacts communication
port
4 Connector for ROO (Remote On/Off)
control
5 Connectors for automatic recognition
of battery module
6 Connector for RPO (Remote Power Off)
control
7 Slot for optional communication card
8 Connector for battery module
9 Input/Output terminal blocks
10 Connector for HotSwap MBP detection
9PX EBM 240V (Extended Battery Module)
11 12
13
11 Connectors for battery modules
(to the UPS or to the other battery
modules)
12 Connectors for automatic recognition
of battery modules
13 Battery circuit breaker
Page 10 8-11kVA US_EN
2. Presentation
2.3 Accessories
Part number Description
9PXEBM240RT Extended Battery Module
9RK Rack kit 9PX
RK2PC 2-post Rack kit 9PX
Network-MS Network card
Modbus-MS Modbus and network card
Relay-MS Relay card
MBP11K208 HotSwap MBP 11000 208
9PXTFMR5 5kVA Transformer
9PXTFMR11 11kVA Transformer
SC240RT Supercharger 240VDC (when using more than 6 EBM)
BINTSYS Battery Integration System
EBMCBL240 1.8m cable 240V EBM
MBP11K208
7 1 4 3
256
1 Input/Output terminal blocks
2 Input/Output terminal blocks
for connection to the UPS
3 Normal AC source switch
4 Connector for HotSwap MBP detection
5 Manual Bypass switch
6 (3) 30A outlets
7 30A circuit breaker
9PXTFMR5
123
1 L6-30P input power cable
2 (18) 5-20R 120V outlets
3 20A circuit breaker
Page 11
8-11kVA US_EN
ENGLISH
9PXTFMR11
4 35
2167
1 Input/Output terminal blocks
2 208V/240V input voltage selection
3 50A output circuit breaker
4 (2) L14-30R 120V/240V outlet
5 30A circuit breaker
6 (8) 5-20R 120V outlets
7 20A circuit breaker
SC240RT
3
12
1 Input AC/Output DC terminal blocks
2 Connector for battery modules
(to the UPS and to the battery
modules)
3 Connector for automatic recognition
of the Supercharger (to the UPS and
to the battery modules)
2. Presentation
Page 12 8-11kVA US_EN
2. Presentation
2.4 Control panel
TheUPShasave-buttongraphicalLCD.ItprovidesusefulinformationabouttheUPSitself,loadstatus,
events, measurements and settings.
Online mode
indicator (green)
Fault
indicator (red)
Online mode
100%
8min
1EBM
50%
5.0kW
5.5kVA
Efficiency: 95%
Escape Up Down Enter On/Off
button
Battery mode
indicator (orange)
Bypass mode
indicator (orange)
The following table shows the indicator status and description:
Indicator Status Description
Green On The UPS is operating normally on Online or on High
Efficiency mode.
Orange On The UPS is on Battery mode.
Orange
On The UPS is on Bypass mode.
Red
On The UPS has an active alarm or fault. See trouble-
shooting on page 39 for additional information.
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8-11kVA US_EN
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2. Presentation
2.5 LCD description
After 5 minutes of inactivity, the LCD displays the screen saver.
The LCD backlight automatically dims after 10 minutes of inactivity. Press any button to restore the screen.
Operation status
Load/equipment status
Online mode
100%
8min
1EBM
50%
5.0kW
5.5kVA
Efficiency: 95%
Battery status
Efficiency information
The following table describes the status information provided by the UPS
Note: If other indicator appears, see troubleshooting on page 39 for additional information.
Operation status Cause Description
Standby mode The UPS is Off. Equipment is not powered until
button is pressed.
Online mode The UPS is operating normally. The UPS is powering and protecting
the equipment.
Battery mode
1 beep every 10 seconds
A utility failure has occured and
the UPS is on Battery mode.
The UPS is powering the equipment
with the battery power.
Prepare your equipment for
shutdown.
End of backup time
1 beep every 3 seconds
The UPS is on Battery mode and
the battery is running low.
This warning is approximate, and
the actual time to shutdown may
vary significantly.
Depending on the UPS load
and number of Extended Battery
Modules (EBMs), the "Battery Low"
warning may occur before the
battery reaches 20% capacity.
High Efficiency mode The UPS is operating on High
Efficiency mode.
The UPS is powering and
protecting the equipment
Bypass mode An overload or a fault has occurred,
or a command has been received,
and the UPS is in Bypass mode.
Equipment is powered but not
protected by the UPS.
Page 14 8-11kVA US_EN
2.6 Display functions
Press the Enter ( ) button to activate the menu options. Use the two middle buttons ( and ) to scroll
through the menu structure. Press the Enter ( ) button to select an option. Press the button to cancel
or return to the previous menu.
Main menu Submenu Display information or Menu function
Measurements [Load] W VA A pf / [Input/Bypass] V Hz /
[Output/Efficiency]VHz%/[Battery]%minVn°/[DCbus]V/
[Average power usage] Wh /
[Cumulat. power usage] Wh since date
Control Go to Bypass Transfers the UPS on Bypass mode
Start battery test Starts a manual battery test
Reset fault state Clears active fault
Restore factory set Returns all settings to original values
Reset average power Clears average power usage measurement
Reset cumul. power Clears cumulated power usage measurement
Dry contacts test Tests dry contact relay outputs
Settings Local settings Sets product general parameters
In/Out settings Sets Output parameters
On/Off settings Sets On/Off conditions
Battery settings Sets battery configuration
Event log Event filter Selects faults, alarms and/or events to display
Event list Displays the events stored
Reset event list Clears events
Fault log Fault list Displays the faults stored
Reset fault list Clears faults
Identification [Product type/model] / [Part/Serial number] / [UPS/NMC
firmware] / [Com card IPv4], [Com card IPv6], [Com card MAC] /
[Detected accessories]
Register product Links to Eaton registration website
2.7 User settings
The following table displays the options that can be changed by the user.
Submenu Available settings Default settings
Local settings
Language [English] [Français] [Deutsch] [Español]
[Русский] [Português] [Italiano]
Menus, status, notices and alarms,
UPS fault, Event Log data and
settings are in all supported
languages.
[English]
User selectable when UPS is
powered for the first time.
Date/ time Format:
[International] [US]
[US]
LCD Modify LCD screen brightness and
contrast to be adapted to room light
conditions.
Audible alarm [Enabled] [Disabled on battery] [Always
disabled]
Enable or disable the buzzer
if an alarm occurs.
[Enabled]
In/Out settings
Output voltage [200V] [208V] [220V] [230V] [240V]
[250V] Can be changed only in
Standby mode
[208V]
Output frequency Frequency converter:
[Enabled] [Disabled]
Frequency settable in frequency
converter mode
Disabled
Output mode [Industrial] [Network]
Set UPS behavior regarding transfer
on Bypass
[Network]
Input volt hysteresis Sets input voltage hysteresis
from 1 to 10V
[10V]
High Efficiency
mode
[Enabled] [Disabled]
Power the output from Bypass
for high efficiency
[Disabled]
Bypass transfer [Transfer if BP AC NOK]
[Enabled] [Disabled]
Allow transfer on Bypass out
of tolerance
[Disabled]
2. Presentation
Page 15
8-11kVA US_EN
ENGLISH
2. Presentation
Submenu Available settings Default settings
In/Out settings
Interrupt time If Bypass transfer is enabled,
Interrupt time: [10ms] [20ms]
Define break duration when transfer
on Bypass
[10ms]
Overload
prealarm
[10%] … [102%]
Load % when overload alarm occurs
[102%]
Redundancy
mode
[Unitary UPS] [Hot Standby]
Force slew rate value to 0.5Hz/s
Unitary UPS
On/Off settings
Cold start [Enabled] [Disabled]
Authorize the product to start on
battery power.
[Enabled]
Forced reboot [Enabled] [Disabled]
If mains recover during a shutdown
sequence:
If set to Enabled, shutdown sequence
will complete and wait 10 seconds
prior to restart,
If set to Disabled, shutdown
sequence will not complete and
restart will occur immediately.
[Enabled]
Auto restart [Enabled] [Disabled]
Authorize the product to restart
automatically when mains recovers
after a complete battery discharge.
[Enabled]
Auto start [Enabled] [Disabled]
The UPS automatically starts up as
soon as mains power is available
(no need topress the button).
[Disabled]
Energy saving [Disabled] [100W] … [1000W]
If Enabled, UPS will shutdown after
5 min. of back-up time, if load is less
than threshold.
[Disabled]
Sleep mode [Enabled] [Disabled]
If Disabled, LCD and communication
will turn OFF immediately after UPS
is OFF.
If Enabled, LCD and communication
stays ON 1h30 min after UPS is OFF.
[Enabled]
Remote command [Enabled] [Disabled]
If Enabled, shutdown or restart
commands from software are
authorized.
[Enabled]
Bypass standby [Enabled] [Disabled]
Define if output is powered from
Bypass in Standby mode.
[Disabled]
Battery settings
Automatic battery
test
In constant charge mode:
[No test] [Every day] [Every week]
[Every month]
In ABM cycling mode :
[No test] [Every ABM cycle]
[Every ABM cycle]
Low battery
warning
[0%] ... [100%]
The alarm triggers when the set
percentage of battery capacity is
reached during back-up time.
[20%]
Restart bat. level [0%] ... [100%]
If set, automatic restart will occur
only when percentage of battery
charge is reached.
[0%]
Battery charge
mode
[ABM cycling] [Constant charge] [ABM cycling]
External battery [Auto detection]
[Manual EBM set.]
[Manual battery set.]
[No battery]
[Auto detection]
Using standard EBM, UPS
detects automatically the
number of EBM connected
Deep Disch.
protect.
[Yes] [No]
If set to Yes, the UPS automatically
prevents battery from deep discharge
by adapting end of back-up time
voltage threshold.
Warranty void if set to No.
[Yes]
Page 16 8-11kVA US_EN
3.1 Inspecting the equipment
If any equipment has been damaged during shipment, keep the shipping cartons and packing materials
for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after
acceptance, file a claim for concealed damage.
To file a claim for shipping damage or concealed damage:
1. File with the carrier within 15 days of receipt of the equipment;
2. Send a copy of the damage claim within 15 days to your service representative.
Check the battery recharge date on the shipping carton label. If the date has passed and the
batteries were never recharged, do not use the UPS. Contact your service representative.
3.2 Unpacking the cabinet
• Unpacking the cabinet in a low-temperature environment may cause condensation to occur
in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are
absolutely dry (hazard of electric shock).
• The cabinet is heavy (see page 42). Follow Special precautions provided on page 4 and on the
carton.
Unpack the equipment and remove all the packing materials and shipping carton.
Note: Do not lift the UPS or EBM from the front panel.
Unpacking UPS and Extended Battery Module.
Discard or recycle the packaging in a responsible manner, or store it for future use.
Place the cabinet in a protected area that has adequate airflow and is free of humidity, flammable gas, and
corrosion.
Packing materials must be disposed of in compliance with all local regulations concerning waste.
Recycling symbols are printed on the packing materials to facilitate sorting.
3. Installation
Page 17
8-11kVA US_EN
ENGLISH
3. Installation
3.3 Checking the accessory kit
• Verify that the following additional items are included with the UPS:
1
4
2
5
6
3
10
8
7 9
11
1 (2) Tower stands
2 Rack kit for 19-inch enclosures
3 (3) cable glands for Input/Output
connection
4 Network-MS communication card
5 RS232 communication cable
6 USB communication cable
7 User manual
8 Safety instructions
9 Warranty sheet
10 Software CD-ROM
11 Screwdriver
• If you ordered an optional Extended Battery Module (EBM), verify that the following additional items are
included with the EBM:
3
4
2
1
1 Battery power cable, attached with battery
detection cable
2 Stabilizer bracket (4 screws included)
3 Rack kit for 19-inch enclosures
4 EBM Installation manual.
Discard the EBM user’s guide if you are installing the EBM with a new UPS at the same time.
Use the UPS user’s guide to install both the UPS and the EBM.
If you ordered other UPS accessories, refer to specific user manuals to check the packing
contents.
Page 18 8-11kVA US_EN
3. Installation
3.4 Connecting the EBM(s)
A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and
will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly.
1. Plug the EBM power cable(s) into the battery connector(s). Up to 12 EBMs may be connected
to the UPS.
2. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for
each cable.
3. Connect the battery detection cable(s) to the connector of the UPS and of the EBM(s).
4. Check that the battery circuit breaker is switched to the “I” position (On)
3.5 Connecting other accessories
If you ordered other UPS accessories, refer to specific user manuals to check the connection
to the UPS.
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3. Installation
3.6 Tower installation
• Adjustment of the orientation of the LCD panel and of the logo.
• Adjustment of the angle of vision of the LCD panel.
If you ordered other UPS accessories, refer to specific user manuals to check the tower installation
with the UPS.
To install the cabinet:
1. PlacetheUPSonaat,stablesurfaceinitsnallocation.
2. Always keep 150 mm of free space behind the UPS rear panel.
3. Ifinstallingadditionalcabinets,placethemnexttotheUPSintheirnallocation.
Page 20 8-11kVA US_EN
3.7 Rack installation
If you ordered other UPS accessories, refer to specific user manuals to check the rack installation
with the UPS.
• Prepare EBM for rack mounting
This step requires two people.
The Extended Battery Module is very heavy. To ease its rack mounting, you can remove the battery pack
from the EBM as explained below.
1. Remove the center cover of the front panel.
2. Remove the four screws to open the front panel.
3. Remove the three screws to pull out the metal protection cover of the battery.
4. Pullouttheplastichandleoftheleftandrightbatterypacks,andslidethepacksoutslowlyontoaat
and stable surface. Use two hands to support the battery packs. Set them aside for reinstalling after that
the EBM is rack mounted.
5. Mount the EBM on rack.
6. Put back the battery packs, screw back the metal protection cover and the front panel,
then clip the center cover.
3. Installation
Page 21
8-11kVA US_EN
ENGLISH
• Rack mounting of UPS, EBM, and accessory modules.
Follow steps 1 to 4 for module mounting on the rails.
1
1
3
4
4
3
2
The rails and necessary hardware are supplied by EATON.
3. Installation
Page 22 8-11kVA US_EN
3.8 Installation requirements
Recommended protective devices and cable cross-sections
1. Recommended upstream protection
UPS power rating Upstream circuit breaker
8000VA D curve – 50A
11000VA D curve – 70A
2 poles circuit breaker
G N(L2) L1
N(L2)
L1
to UPS Normal AC / Bypass AC source
Read the Safety instructions page 3 regarding backfeed protection requirements.
2. Recommended cable cross-sections
Terminal
position
Wire
function
Terminal wire
size rating
Minimum input
wire size
Tightening
torque
L1 Phase 4-25 mm2 (12-4 AWG) 10 mm² (8 AWG) 105°C
16 mm2 (6 AWG) 90°C
18 lb in / 2.03 Nm
N(L2) Neutral
(Phase)
Ground
Copper wire, solid or stranded.
3. Installation
Page 23
8-11kVA US_EN
ENGLISH
3.9 Installation depending on the system earthing arrangement (SEA)
• UPS with common Normal and Bypass AC inputs
8
10
11
Main low
voltage
switchboard
(MLVS)
Bypass AC
Normal AC
Load
Change in SEA between upstream and downstream or galvanic isolation required
Isolation
transformer
Normal AC
Bypass AC
Main low
voltage
switchboard
(MLVS)
Load
8
10
11
• UPS with separate Normal and Bypass AC inputs
8
10
11
Bypass AC
Normal AC
Load
Main low
voltage
switchboard
(MLVS) Isolation
transformer
Change in SEA between upstream and downstream or galvanic isolation required
Isolation
transformer
Isolation
transformer
Bypass AC
Normal AC
Load
Main low
voltage
switchboard
(MLVS)
8
10
11
*
The transformer is not necessary if:
• Normal and Bypass inputs are connected to the same source,
• and wires cross-sections and lengths of Normal and Bypass inputs are identical,
• and upstream protection is provided by only one switch with RCD (Residual Current
Device) for Normal and Bypass AC inputs.
3. Installation
Page 24 8-11kVA US_EN
3. Installation
• UPS with separate Normal and Bypass AC inputs, supplied by separate sources
8
10
11
8
10
11
Bypass AC
Bypass AC
Normal AC
Normal AC
Load
Load
MLVS1
MLVS1
MLVS2
MLVS2
Isolation
transformer
Isolation
transformer
Isolation
transformer
Change in SEA between upstream and downstream or galvanic isolation required
8
10
11
Bypass AC
Normal AC
Load
MLVS1
MLVS2
Isolation
transformer
• Frequency converter (without Bypass AC input)
Configuration used when the frequency of the application differs from Normal AC
(example: marine requirements).
Normal AC
Load
Main low
voltage
switchboard
(MLVS)
8
10
11
• Hot standby
Configuration used to provide N+1 redundancy to critical loads.
Normal AC
Load
Main low
voltage
switchboard
(MLVS)
8
10
11
8
10
11
Bypass AC
Normal AC
Isolation
transformer
Page 25
8-11kVA US_EN
ENGLISH
4. Power cables connection
4.1 Access to terminal blocks
1. Remove the terminal blocks cover (one screw)
2. Punch the knockouts and insert the cables/conduits inside
• High leakage current:
Earth connection essential before connecting supply.
4.2 Common input sources connection
This type of connection must be carried out by qualified electrical personnel
Before carrying out any connection, check that the upstream protection devices (Normal AC
source and Bypass AC source) are open "O" (Off).
Always connect the ground wire first
If you ordered a HotSwap MBP, refer to the specific user manual to check the terminal blocks
connection of the UPS with the MBP.
L1L1L1
t
N(L2)
tt
L1
N(L2) N(L2)
BYPASS AC SOURCE
OUTPUT NORMAL AC SOURCE
1. Make sure the jumper is connected
2. Insert the Normal AC cable through the cable
gland
3. Connect the three cables to the Normal AC source
terminal blocks
4. Insert the Output cable through the cable gland
5. Connect the three cables to the Output terminal
blocks
6. Put back and secure the terminal blocks cover
with the screw
7. - Tighten the cable glands.
Page 26 8-11kVA US_EN
4. Power cables connection
4.3 Separate input source connection
This type of connection must be carried out by qualified electrical personnel.
Before carrying out any connection, check that the upstream protection devices (Normal AC
source and Bypass AC source) are open "O" (Off).
Always connect the ground wire first
If you ordered a HotSwap MBP, refer to the specific user manual to check the terminal blocks
connection of the UPS with the MBP.
L1L1L1
t
N(L2)
tt
L1
N(L2) N(L2)
BYPASS AC SOURCE
OUTPUT NORMAL AC SOURCE
1. Remove the jumper
2. Insert the Normal AC cable through the cable
gland
3. Connect the three cables to the Normal AC source
terminal blocks
4. Insert the Bypass AC cable through the cable
gland
5. Connect the three cables to the Bypass AC source
terminal blocks
6. Insert the Output cable through the cable gland
7. Connect the three cables to the Output terminal
blocks
8. Put back and secure the terminal blocks cover
with the screws
9. Tighten the cable glands.
4.4 Frequency converter connection
This type of connection must be carried out by qualified electrical personnel.
Before carrying out any connection, check that the upstream protection device (Normal AC
source) is open "O" (Off).
Always connect the ground wire first.
L1L1L1
t
N(L2)
tt
L1
N(L2) N(L2)
BYPASS AC SOURCE
OUTPUT NORMAL AC SOURCE
1. Remove the jumper
2. Insert the Normal AC cable through the cable gland
3. Connect the three cables to the Normal AC source
terminal blocks
Do not connect anything to the Bypass
terminal blocks.
4. Insert the Output cable through the cable gland
5. Connect the three cables to the Output terminal
blocks
6. Put back and secure the terminal blocks cover with
the screws
7. Tighten the cable glands.
Page 27
8-11kVA US_EN
ENGLISH
5. Operation
5.1 UPS startup and shutdown
If you ordered a HotSwap MBP, refer to the specific user manual to check the startup sequence
of the UPS with the MBP.
Starting the UPS
Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload
alarm.
To start the UPS:
1. Verify that the EBM are connected to the UPS. See "Connecting the EBM(s)" on page 18.
Check that the battery circuit breaker is switched to the "I" position (On).
2. Verify that the UPS terminal blocks are connected to AC source.
3. Set the upstream circuit breaker (not provided) to the "I" position (On) to switch on the utility power. The
UPS front panel display illuminates and shows EATON logo.
4. Verify that the UPS status screen shows , press to start.
5. Press the button on the UPS front panel for at least 3 seconds.
The UPS front panel display changes status to "UPS starting...".
6. Check the UPS front panel display for active alarms or notices. Resolve any active alarms before conti-
nuing. See "Troubleshooting" on page 39.
If the indicator is on, do not proceed until all alarms are clear. Check the UPS status from the front
panel to view the active alarms. Correct the alarms and restart if necessary.
7. Verify that the indicator illuminates solid, indicating that the UPS is operating normally and powe-
ring the output.
The UPS should be in Online mode.
The EBM charge to 90% capacity in less than 3 hours. However, Eaton recommends that the
batteries charge for 48 hours after installation or long-term storage.
Starting the UPS on Battery
Before using this feature, the UPS must have been powered by utility power with output enabled
at least once. Battery start can be disabled. See Coldstart setting in user settings on page 14.
To start the UPS on battery:
1. Press the button on the UPS front panel until the UPS front panel display illuminates and shows a
status of "UPS starting...".
The UPS cycles through Standby mode to Battery mode. The indicator illuminates solid.
The UPS supplies power to your equipment.
2. Check the UPS front panel display for active alarms or notices. Resolve any active alarms before conti-
nuing. See "Troubleshooting" on page 39.
Check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if
necessary.
UPS shutdown
To shut down the UPS:
1. Press the button on the UPS front panel. The UPS transfers to Standby mode.
2. Set the upstream circuit breaker (not provided) to the "O" position (Off) to switch off the utility power.
Page 28 8-11kVA US_EN
5. Operation
5.2 Operating modes
The Eaton 9PX front panel indicates the UPS status through the UPS indicators, see page 14.
Online mode
During Online mode, the indicator illuminates solid and the UPS is powered from the utility.
The UPS monitors and charges the batteries as needed and provides filtered power protection to your
equipment. Optional High Efficiency and Energy Saving settings minimize heat contribution to the rack
environment. See user settings on page 14.
Battery mode
When the UPS is operating during a power outage, the alarm beeps once every ten seconds and the
indicator illuminates solid. The necessary energy is provided by the battery.
When the utility power returns, the UPS transfers to Online mode operation while the battery
recharges.
If battery capacity becomes low while in Battery mode, the audible alarm beeps once every 3 seconds.
This warning is approximate, and the actual time to shutdown may vary significantly.
Shutdown all applications on the connected equipment because automatic UPS shutdown is imminent.
When utility power is restored after the UPS shuts down, the UPS automatically restarts.
Bypass mode
In the event of a UPS overload or internal failure, the UPS transfers your equipment to utility power.
Battery mode is not available and your equipment is not protected; however, the utility power
continues
to be passively filtered by the UPS. The indicator illuminates.
Depending on overload conditions, the UPS remains in Bypass mode for at least 5 seconds and will
stay in this mode if three transfers to Bypass occur within 20 minutes.
The UPS transfers to Bypass mode when:
• the user activates Bypass mode through the front panel.
• the UPS detects an internal failure.
• the UPS has an overtemperature condition.
• the UPS has an overload condition listed in table 6 on page 43.
The UPS shuts down after a specified delay for overload conditions listed in table 6 on page 43.
The UPS remains on to alarm the fault
Standby mode
When the UPS is turned-off and remains connected to AC source, the UPS is in Standby mode.
Depending if Bypass Standby setting is enabled, the output is powered but not protected.
The battery recharges when necessary and the communication ports are powered.
5.3 Transferring the UPS between modes
From Online (or Battery) to Bypass mode. Press any button to activate the menu options, then select
Control and Go to Bypass.
From Bypass to Online (or Battery) mode. Press any button to activate the menu options, then select
Control and Go back normal.
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8-11kVA US_EN
ENGLISH
5. Operation
5.4 Setting High Efciency mode
In High Efficiency mode, the UPS operates normally on Bypass and transfers to Online (or Battery)
mode in less than 10 ms when utility fails. Transfers to High Efficiency mode will be active after 5
minutes of Bypass voltage monitoring: if Bypass quality is not in tolerance, then the UPS will remain in
Online mode.
Eaton recommends to use the HE mode only to protect I/T equipment.
To set the High Efficiency mode:
1. Put the UPS on Bypass: press any button to activate the menu options, select Control and Go to
Bypass.
2. ThenpressEscapeandselectSettings,In/Outsettings,andHighEfciencymode.
3. SelectEnabledandEntertoconrm.
4. TheUPStransferstoHighEfciencymodein5minutes.
5.5 Conguring Bypass settings
The following settings are available for configuring Bypass operation.
Bypass transfer out of tolerance
1. Press any button to activate the menu options, then select Settings, Output settings, and Bypass
transfer.
2. SelectEnabledorDisabledforBPACNOK,andEntertoconrm.
If Enabled, the UPS transfers to Bypass even if Bypass AC source is out of tolerance, depending on
output mode. If Disabled, the UPS output is shutdown.
Interrupt time
This setting is displayed to define the break duration during transfer to Bypass, only if transfer out of
tolerance is enabled. 10 ms or 20 ms can be selected.
5.6 Conguring battery settings
Automatic battery test
Automatic battery tests are done every week in constant charging mode and at each cycle in ABM
mode. The tests frequency can be modified.
During the test, the UPS transfers to Battery mode and discharges the batteries for 25 seconds under
load.
Battery mode is not displayed and battery low alarm does not activate during a battery test.
The battery test may be cancelled due to bad conditions, or failed.
Low battery warning
During discharge, the low battery alarm is activated if the battery capacity goes below 20%.
This threshold can be modified.
External battery setting
The number of Extended Battery Module is automatically detected, or can be set manually in number
of EBM or in Ah.
Deep discharge protection
This setting is recommended to avoid damaging the battery. Warranty is void if deep discharge protec-
tion is disabled.
Page 30 8-11kVA US_EN
5. Operation
5.7 Retrieving the Event log
To retrieve the Event log through the display:
1. Press any button to activate the menu options, then select Event log.
2. Scroll through the listed events.
5.8 Retrieving the Fault log
To retrieve the Fault log through the display:
1. Press any button to activate the menu options, then select Fault log.
2. Scroll through the listed faults.
Page 31
8-11kVA US_EN
ENGLISH
6. Communication
6.1 Communication ports
• RS232 or USB communication ports
The RS232 and USB communication ports cannot operate simultaneously.
16
17
• Relay output contacts
The UPS incorporates four relay outputs; each information is available with a close or open contact.
1
6789
n.c. n.o. n.c.
common
n.o. n.o. n.c. n.o. n.c.
2345
Status active information: (if contact between pin and common is closed)
• Pin1:notonBypass
• Pin2:loadnotprotected
• Pin3:notlowbattery
• Pin4:notonBattery
• Pin5:usercommon
• Pin6:onBypass
• Pin7:lowbattery
• Pin8:loadprotected
• Pin9:onBattery
• n.o.:contactnormallyopen
• n.c.:contactnormallyclosed
The relay output contacts must not be connected to any utility connected circuits.
Reinforced insulation to the utility is required. The relay output contacts have a maximum rating
of 250 Vac/5A.
1. Connect the RS232 16 or USB
17 communication cable to
the serial or USB port on
the computer.
2. Connect the other end of the
communication cable 16 or
17 to the RS232 1 or USB 2
communication port on
the UPS.
The UPS can now communicate
with EATON power management
software.
Page 32 8-11kVA US_EN
6. Communication
• Remote On/Off
Remote On/Off allows remote action of button to switch On/Off the UPS.
Normally open
When contact changes from open to closed, the UPS is switched-on (or stays On).
When contact changes from closed to open, the UPS is switched-off (or stays Off).
On/Off control via button has priority over the remote control.
• Remote Power Off
RPO is used to shutdown the UPS remotely. This feature can be used for shutting down the load and
the UPS by thermal relay, for instance in the event of room over temperature. When RPO is activated,
the UPS shuts down the output and all its power converters immediately. The UPS remains on to alarm
the fault.
The RPO circuit is an IEC 60950 safety extra low voltage (SELV) circuit. This circuit must be
separated from any hazardous voltage circuits by reinforced insulation.
• The RPO must not be connected to any utility connected circuits. Reinforced insulation to the
utility is required. The RPO switch must have a minimum rating of 27 Vdc and 20 mA and be a
dedicated latching-type switch not tied into any other circuit. The RPO signal must remain active
for at least 250 ms for proper operation.
• To ensure the UPS stops supplying power to the load during any mode of operation, the input
power must be disconnected from the UPS when the Remote Power Off function is activated.
Leave the RPO connector installed in the RPO port on the UPS even if the RPO function is not
needed.
RPO connections:
Internal power supply External power supply
13 13 1313
Normally closed Normally open Normally closed Normally open
Terminal wire size rating is 0.32-4 mm2 (22-12 AWG).
Suggested wire size is 0.82 mm2 (18 AWG).
Page 33
8-11kVA US_EN
ENGLISH
6. Communication
Remote control connection and test
1. Check the UPS is shut down and the electrical supply network disconnected.
2.RemoveRPOconnectorfromtheUPSbyunttingthescrews.
3. Connect a normally closed volt-free contact between the two pins of connector.
13
Normally closed
Contact open: shut down of UPS
To return to normal operation, deactivate the external remote shut down
contact and restart the UPS from the front panel.
4.PlugtheRPOconnectorintothebackoftheUPSandxthescrews.
5. Connect and restart the UPS according to the previously described procedures.
6. Activate the external remote shut down contact to test the function.
Always test the RPO function before applying your critical load to avoid accidental load loss.
• Connectivity Cards
Connectivity cards allow the UPS to communicate in a variety of networking environments and with
different types of devices. The 9PX models have one available communication bay for the following
connectivity cards:
• Network-MS card - has SNMP and HTTP capabilities as well as monitoring through a Web browser
interface; connects to Ethernet network. In addition, a Environmental Monitoring Probe can be atta-
ched to obtain humidity, temperature, smoke alarm, and security information.
• Modbus-MS card - has connection to Modbus protocol in addition to network management.
• Relay-MS card - has isolated dry contact (Form-C) relay outputs for UPS status: Utility failure, Battery
low, UPS alarm/OK, or on Bypass.
See on page 21 for the location of the communication bay.
Relay-MS cardNetwork-MS card
ETHERNET
100M 10 M UPS data Reset
Setting/Sensor
Modbus-MS card
ETHERNET
100M 10 M UPS data Reset
Setting/Sensor
Page 34 8-11kVA US_EN
Installation of the communication cards
It is not necessary to shutdown
the UPS before installing
a communication card.
1. Remove the slot cover 4
secured by screws.
2. Insert the communication
card in the slot.
3. Secure the card cover with
the 2 screws.
6.2 Eaton Intelligent Power Software suite
Each 9PX UPS ships with Eaton Intelligent Power Software suite. To begin installing,
see the instructions accompanying the Software suite CD.
Eaton Software suite provides up-to-date graphics of UPS power and system data and power flow.
It also gives you a complete record of critical power events, and it notifies you of important UPS or power
information.
If there is a power outage and the 9PX UPS battery power becomes low, Eaton Software suite can
automatically shut down your computer system to protect your data before the UPS shutdown occurs.
6. Communication
Page 35
8-11kVA US_EN
ENGLISH
7. UPS maintenance
7.1 Equipment care
For the best preventive maintenance, keep the area around the equipment clean and dust free.
If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner.
For full battery life, keep the equipment at an ambient temperature of 25°C (77°F).
If the UPS requires any type of transportation, verify that the UPS is disconnected and turned off.
The batteries are rated for a 3-5 year service life. The length of service life varies, depending on
the frequency of usage and ambient temperature. Batteries used beyond expected service life
will often have severely reduced runtimes. Replace batteries at least every 4 years to keep units
running at peak efficiency.
7.2 Storing the equipment
If you store the equipment for a long period, recharge the battery every 6 months by connecting the
UPS to utility power. The EBM charge to 90% capacity in less than 3 hours.
However, Eaton recommends that the batteries charge for 48 hours after long-term storage.
Check the battery recharge date on the shipping carton label.
If the date has passed and the batteries were never recharged, do not use them. Contact your service
representative.
7.3 When to replace batteries
When the battery replacement screen is displayed, it is recommended to replace the batteries.
Contact your service representative to order new batteries.
-% 100%
-kW 100min
-kVA 1 EBM
Load not powered
4 years battery
Replacement is
recommended
Battery replacement
!
OK
Page 36 8-11kVA US_EN
7. UPS maintenance
7.4 Replacing batteries
DO NOT DISCONNECT the batteries while the UPS is in Battery mode.
Batteries can be replaced easily without turning off the UPS or disconnecting the load.
If you prefer to remove input power to change the batteries, see "UPS Shutdown" on page 27.
Consider all warnings, cautions, and notes before replacing batteries.
• Servicing should be performed by qualified service personnel knowledgeable of batteries and
required precautions. Keep unauthorized personnel away from batteries.
• Batteries can present a risk of electrical shock or burn from high short circuit current.
Observe the following precautions:
1. Remove watches, rings, or other metal objects,
2. Use tools with insulated handles,
3. Do not lay tools or metal parts on top of batteries,
4. Wear rubber gloves and boots.
• When replacing batteries, replace with the same type and number of batteries or battery packs.
Contact your service representative to order new batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and
eyes and may be extremely toxic.
• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source
from ground. Contact with any part of a grounded battery can result in electrical shock.
The likelihood of such shock can be reduced if such grounds are removed during installation
and maintenance (applicable to equipment and remote battery supplies not having a grounded
supply circuit).
• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors.
Attempting to alter wiring can cause injury.
• Disconnect charging source prior to connecting or disconnecting battery terminals.
Page 37
8-11kVA US_EN
ENGLISH
7. UPS maintenance
• Replacing the EBM(s)
The EBM is heavy. Lifting the cabinet into a rack requires a minimum of two people.
To replace the EBM(s):
1. Unplug the EBM power cable and battery detection cable from the UPS.
If additional EBM(s) are installed, unplug the EBM power cable and battery detection cable
from each EBM.
2. Replace the EBM(s). See "Recycling the used equipment" on page 38 for proper disposal.
A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and
will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly.
3. Plug the EBM cable(s) into the battery connector(s). Up to twelve EBMs may be connected to the
UPS.
4. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for
each cable.
5. Connect the battery detection cable(s) to the connector of the UPS and of the EBM(s).
• Testing new batteries
To test new batteries:
1. Charge the batteries for 48 hours.
2. Press any button to activate the menu options.
3. Select Control then Start battery test.
The UPS starts a battery test if the batteries are fully charged, the UPS is in Normal mode with no
active alarms, and the bypass voltage is acceptable.
During the battery test, the UPS transfers to Battery mode and discharges the batteries for 25
seconds. The front panel displays "Battery test in progress" and the percentage of the test completed.
Page 38 8-11kVA US_EN
7. UPS maintenance
7.5 Replacing the UPS equipped with a HotSwap MBP
The HotSwap MBP allows to service or replace the UPS without interrupting the connected loads.
Refer to the specific user manual for more information about HotSwap MBP.
To remove the UPS:
1. Press any button to activate the menu options. Select Control then Go to Bypass.
2. Check that the UPS is in Bypass mode (Bypass LED should be On).
3. Turn the HotSwap MBP switch to the Bypass position: the red LED on the HotSwap MBP goes On,
indicating that the load is now powered directly from utility power.
4. Set the Normal AC source switch on the HotSwap MBP to the "O" position and wait for 30s.
5. The UPS stops and can now be disconnected.
To reinstall the UPS:
1. Check that the UPS is correctly connected to the HotSwap MBP.
2. Set the Normal AC source switch on the HotSwap MBP to the "I" position.
3. Press the button to switch On the UPS.
4. Select Control then Go to Bypass (Bypass LED should be On).
5. Turn the HotSwap MBP switch to the Normal position: the red LED on the HotSwap MBP goes Off,
indicating that the load is now powered by the UPS.
6. Select Control then Go back normal.
7. Check that the UPS is in Online mode: the load is now protected by the UPS (Online LED should be
On).
7.6 Recycling the used equipment
Contact your local recycling or hazardous waste center for information on proper disposal of the used
equipment.
• Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of
batteries is required. Refer to your local codes for disposal requirements.
• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and
eyes. It may be toxic.
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead acid
batteries and must be disposed of properly. For more information, contact your local recycling/
reuse or hazardous waste center.
Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper
disposal, contact your local recycling/reuse or hazardous waste center.
Page 39
8-11kVA US_EN
ENGLISH
8. Troubleshooting
The Eaton 9PX is designed for durable, automatic operation and also alerts you whenever potential
operating problems may occur. Usually the alarms shown by the control panel do not mean that the
output power is affected. Instead, they are preventive alarms intended to alert the user.
• Events are silent status information that are recorded into the Event log. Example = "AC freq in range".
• Alarms are recorded into the Event log and displayed on the LCD status screen with the logo blinking.
Some alarms may be announced by a beep every 3 seconds. Example = "Battery low".
• Faults are announced by a continuous beep and red LED, recorded into the Fault log and displayed on
theLCDwithaspecicmessagebox.Example=Out.shortcircuit.
Use the following troubleshooting chart to determine the UPS alarm condition.
8.1 Typical alarms and faults
To check the Event log or Fault log :
1. Press any button on the front panel display to activate the menu options.
2. Press the button to select Event log or Fault log.
3. Scroll through the listed events or faults.
The following table describes typical conditions.
Conditions Possible cause Action
Battery mode
LED is On.
1 beep every 10 seconds.
A utility failure has occurred and
the UPS is in Battery mode.
The UPS is powering the equipment
with battery power. Prepare your
equipment for shutdown.
Battery low The UPS is in Battery mode and
the battery is running low.
This warning is approximate, and the
actual time to shutdown may vary
significantly.
Depending on the UPS load and
number of Extended Battery Modules
(EBMs), the "Battery Low" warning
may occur before the batteries reach
20% capacity.
LED is On.
1 beep every 3 seconds.
No battery The batteries are disconnected. Verify that all batteries are properly
connected.
If the condition persists, contact your
service representative.
LED is On.
Beep continuous.
Battery fault The battery test is failed due to
bad or disconnected batteries,
or the battery minimum voltage is
reached in ABM cycling mode.
Verify that all batteries are properly
connected. Start a new battery test :
if the condition persists, contact your
service representative.
LED is On.
Beep continuous.
The UPS does not
provide the expected
backup time.
The batteries need charging or
service.
Apply utility power for 48 hours to
charge the batteries. If the condition
persists, contact your service
representative.
Bypass mode An overload or a fault has
occurred, or a command has been
received and the UPS is in Bypass
mode
Equipment is powered but not
protected by the UPS.
Check for one of the following alarms:
overtemperature, overload or UPS
failure.
LED is on.
Power overload Power requirements exceed the
UPS capacity (greater than
100% of nominal; see in table 6
on page 43 for specific output
overload ranges).
Remove some of the equipment from
the UPS.
The UPS continues to operate, but
may switch to Bypass mode or shut
down if the load increases.
The alarm resets when the condition
becomes inactive.
LED is On.
Beep continuous.
Page 40 8-11kVA US_EN
8. Troubleshooting
UPS overtemperature The UPS internal temperature is
too high or a fan has failed.
At the warning level, the UPS
generates the alarm but remains
in the current operating state.
If the temperature rises another
10°C, the UPS transfers to Bypass
mode or shuts down if Bypass is
unusable.
If the UPS transferred to Bypass
mode, the UPS will return to normal
operation when the temperature drops
5°C below the warning level.
If the condition persists, shut down
the UPS.
Clear vents and remove any heat
sources. Allow the UPS to cool.
Ensure the airflow around the UPS is
not restricted. Restart the UPS.
If the condition continues to persist,
contact your service representative.
LED is On.
1 beep every 3 seconds.
The UPS does not start. The input source is not connected
correctly.
Check the input connections.
The Remote Power Off (RPO)
switch is active or the RPO
connector is missing.
If the UPS Status menu displays the
"Remote Power Off" notice, inactivate
the RPO input.
Input bad wiring /
Output bad wiring
Input/Output cables are not
connected to the correct terminal
blocks.
Connect correctly the Input/Output
cables.
Led is On.
Beep continuous.
MBP disconnected The HotSwap MBP is no more
connected to the UPS.
If the HotSwap MBP is connected
to the UPS, check that the detection
connector is correctly plugged.
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8-11kVA US_EN
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8.2 Silencing the alarm
Press the ESC (Escape) button on the front panel display to silence the alarm. Check the alarm condition
and perform the applicable action to resolve the condition. If the alarm status changes, the alarm beeps
again, overriding the previous alarm silencing.
8.3 Service and support
If you have any questions or problems with the UPS, call your Local Distributor or your local service
representative and ask for a UPS technical representative.
Please have the following information ready when you call for service:
• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) number. This number must
appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging
or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper
packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for
all warrantied units.
For critical applications, immediate replacement may be available. Call the Help Desk for the
dealer or distributor nearest you.
8. Troubleshooting
Page 42 8-11kVA US_EN
9. Specifications
9.1 Model specications
Table 1. Power Module model list
Model Power ratings
9PX8KPM 8000VA / 7200W
9PX11KPM 10000VA / 9000W at 200V, 208V, 250V output
11000VA / 9900W at 220V output
11000VA / 10000W at 230V, 240V output
Table 2. Extended Battery Module model list
Model Configuration Battery voltage For power ratings
9PXEBM240RT Rack / Tower 240Vdc 8000-11000VA
Table 3. Weights and dimensions
Model (Power Module) Dimensions D x W x H (mm / inch) Weight (lb / kg)
9PX8KPM 700 x 440 x 130 (27.6 x 17.3 x 5.1) 42 / 19
9PX11KPM 700 x 440 x 130 (27.6 x 17.3 x 5.1) 46 / 21
Model (EBM) Dimensions D x W x H (mm / inch) Weight (lb / kg)
9PXEBM240RT 680 x 440 x 130 (26.8 x 17.3 x 5.1) 143 / 65
Table 4. Electrical input
Nominal frequency 50/60Hz auto-sensing
Frequency range 50Hz : 40-60Hz before transfer to battery
60Hz : 50-70Hz before transfer to battery
Bypass voltage range -20% / +15% of nominal value (default)
Noise filtering MOV for normal and common mode noise
Model Default input
(Voltage/Current)
Selectable input
Voltage range
Voltages
at 100% load
9PX8KPM 208V / 36.6A 200V, 208V, 220V,
230V, 240V, 250V
176-276V
9PX11KPM 208V / 45.5A 200V, 208V, 220V,
230V, 240V, 250V
176-276V
Table 5. Electrical input connections
Model Input connection
9PX8KPM Hardwired
9PX11KPM
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8-11kVA US_EN
ENGLISH
9. Specifications
Table 6. Electrical output
All models Normal mode Battery mode
Voltage regulation ±1% ±1%
Efficiency > 98% (High Efficiency mode)
> 94.5% for 8kVA models
> 95% for 11kVA models
> 91%
Frequency regulation Sync with line ±5% of nominal line
frequency (outside this range: ±0.5%
of auto-selected nominal frequency)
±0.5% of auto-selected nominal
frequency
Nominal output 200V*, 208V*, 220V*, 230V, 240V, 250V* (voltage configurable)
8000/11000VA* 7200/10000W*
Frequency 50 or 60Hz, autosensing or configurable as a frequency converter
Output overload 100-102% : no alarm
102-110% : load transfers to Bypass mode after 2 minutes
110-125% : load transfers to Bypass mode after 1 minute
125-150% : load transfers to Bypass mode after 10s
> 150% : load transfers to Bypass mode after 500ms
Output overload
(Bypass mode)
100-125% : no alarm
125-150% : UPS shuts down after 1 minute
> 150% : UPS shuts down after 1s
Voltage waveform Sinewave
Harmonic distortion < 2% THDV on linear load
< 5% THDV on non-linear load
Transfer time Online mode: 0 ms (no break)
High Efficiency mode: 10ms maximum (due to loss of utility)
Power factor 0.9
Load crest ratio 3 to 1
* 200/208/250V are derated at 10000VA 9000W, 220V is derated at 9900W for 11kVA models.
Table 7. Electrical output connections
Model Output connection
9PX8KPM Hardwired
9PX11KPM
Table 8. Environmental and safety
EMC certifications IEC/EN 62040-1: 2008
IEC/EN 62040-2: 2006 Cat. C2
IEC/EN 62040-3: 2011
IEC 60950-1
UL 1778 4th
CSA 22.2
EMC (Emissions)* CISPR22 Class A
AS/NZS 22 Class A
IEC 61000-3-2 (-3-12)
IEC 61000-3-3 (-3-11)
FCC part 15 Class A
EMC (Immunity) IEC 61000-2-2
IEC 61000-4-2, Level 3
IEC 61000-4-3, Level 3
IEC 61000-4-4, Level 4 (also on signal ports)
IEC 61000-4-5, Level 4, Criteria B
IEC 61000-4-6, Level 3
IEC 61000-4-8, Level 4
IEC 61000-4-11
* for output cable < 10m.
Page 44 8-11kVA US_EN
9. Specifications
Agency markings CE / cULus / NOM
Operating temperature 0 to 40°C (32 to 104°F) in Online mode, with linear derating for altitude
Note: thermal protection switches load to Bypass in case of overheating.
Storage temperature 0 to 40°C (32 to 104°F) with batteries
-15 to 60°C (5 to 140°F) without batteries
Transit temperature -25 to 55°C (-13 to 130°F)
Relative humidity 0 to 95% no condensing
Operating altitude Up to 3,000 meters (9,843 ft) above sea level with 10% derating per 1000m
Transit altitude Up to 10,000 meters (32,808 ft) above sea level
Audible noise < 48 dBA at 1 meter typical for 8kVA models
< 50 dBA at 1 meter typical for 11kVA models
Table 9. Battery
EBMs
Rack / Tower
configuration
9PXEBM240RT: 240Vdc
Type Sealed, maintenance-free, valve-regulated, lead-acid,
with minimum 3-year float service life at 25°C (77°F).
Lifetime is reduced above 30 °C.
Monitoring Advanced monitoring for earlier failure detection and warning
Battery port External three-pole SBS75G White connector on Power Module for connection
to EBM
EBM battery
cable length
40cm (15.7in)
Table 10. Communication options
Communication bay (1) available independent communication bay for connectivity cards
Compatible connectivity
cards
Network-MS
Modbus-MS
Relay-MS
Communication ports RS-232 (DB9): 1200-19200 bps
USB: 19200 bps
Relay output contacts (4) relay outputs (normally open or normally closed)
Remote On/Off 2 pins jumper (normally open)
Remote Power Off 3 pins jumper (normally open or normally closed)
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8-11kVA US_EN
ENGLISH
EATON
Customer Care Center
Technical Support and Product Services
?Technical questions? If you encounter a problem while following the instructions in this manual, or have
questions about the operation, repair, or servicing of your equipment, please visit our web site www.
eaton.com for complete service information.
To insure that your questions are correctly answered, please obtain the part number, assembly number, and
serial number of the unit and include them in any discussions or correspondence.
Part Number: _______________________________________________________________________________________________
Assembly Number: _________________________________________________________________________________________
Serial number: ______________________________________________________________________________________________
Who To Contact
For Technical Support, Customer Care Center, Customer FAQ please visit our website: www.eaton.com
Scheduling Field Service Engineer Support
Scheduling of the EATON Field Service Engineers typically should be done 7 to 10 days before they are required
on-site. If the startup of the UPS is critical to maintaining your schedule, please contact EATON, to insure a safe
installation and start-up that will maintain the EATON warranty and insure smooth performance.
Return Policy for Single Phase Products (RMA)
Should you require factory service for your equipment, contact EATON Customer Care Center and obtain a Return
Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to EATON without first obtaining
an RMA number.
For further details please visit our website: www.eaton.com
Date: ______________________________________________________________________________________________________
RMA Number: ______________________________________________________________________________________________
Contact Name: ______________________________________________________________________________________________
Page 46 8-11kVA US_EN
10. Glossary
Bypass AC source Source supplying the bypass line. The equipment can be transferred to the
bypass line if an overload occurs on the UPS output, for maintenance or in
the event of a malfunction.
Frequency converter Operating mode used to convert the AC-power frequency between the UPS input
and output (50Hz -> 60Hz or 60Hz -> 50Hz).
Low-battery warning This is a battery-voltage level indicating that battery power is low and that
the user must take action to prevent the imminent break in the supply of power
to the load.
Backup time Time during which the load can be supplied by the UPS operating on battery
power.
Load Devices or equipment connected to the UPS output.
HE mode Operating mode by which the load is supplied directly by the AC source if it is
withinthetolerancesdenedbytheuser.Thismodereducestheconsumption
of electrical power
Manual bypass Rotary switch controlled by the user, used to connect the loads directly to the
AC source. Transfer of the load to the manual bypass enables UPS maintenance
without interrupting the supply of power to the connected loads.
Normal (double The normal UPS operating mode in which the AC source supplies the UPS which
conversion) mode in turn supplies the connected loads (after electronic double conversion).
Normal AC source Normal source of power for the UPS.
Relay contacts Contacts supplying information to the user in the form of signals.
UPS Uninterruptible Power Supply.