Eaton 9E 10000I User Manual
Displayed below is the user manual for 9E 10000I by Eaton which is a product in the Uninterruptible Power Supplies (UPSs) category. This manual has pages.
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Eaton 9E
6-20kVA
CONTENT:
1. Introduction ............................................................................... 1
1.1 Safety instruction ............................................................... 1
1.2 Certification Standards ....................................................... 3
1.3 Special Symbols ................................................................ 4
2.Presentation ................................................................................ 5
2.1 Model List .......................................................................... 5
2.2 Electrical structure ............................................................. 5
2.3 UPS views ......................................................................... 7
3.Installation ................................................................................ 12
3.1 Unpacking ........................................................................ 12
3.2 Package content .............................................................. 13
3.3 Connection ...................................................................... 13
4.OPERATION .............................................................................. 24
4.1 Display and Buttons ......................................................... 24
4.2 Operating UPS ................................................................. 28
4.3 Configuration ................................................................... 30
4.4 Trouble shooting .............................................................. 32
4.5 Alarm codes ..................................................................... 34
5.Technical data .......................................................................... 35
1
1. Introduction
1.1 Safety instruction
The UPS must be installed and maintained exclusively by quailified
staff. See installation and operation instructions before connecting to
the supply.
The UPS must be installed with an earth connection. It has a high
leakage current. The first wire to be connected is the earth wire, which
must be connected to the terminal marked PE (yellow/green).
The UPS generates a leakage current of over 3.5 mA. The leakage
current of the load should be added to that of the UPS on the
protective earth wire.
The UPS needs a neutral connection to work properly. Operation
without Neutral may damage the unit.
A readily accessible disconnect device shall be incorporated in the
building installation wiring for permanently connected equipment.
The UPS generates hazardous electric voltages inside it even when
the input and/or battery switches are open. The inside of the UPS is
protected by safety guards that are not to be removed by non-qualified
staff. All installation and maintenance or other operations that entail
gaining access to the inside of the UPS require the use of tools and
are to be performed exclusively by qualified staff.
The UPS contains an energy source: the batteries. All terminals and
sockets may be powered even when the UPS is not connected to the
mains.
The total battery voltage is potentially hazardous: it may cause an
electric shock. The compartment containing the batteries is protected
by safety guards, which are not to be removed by non-qualified staff.
2
All battery installation and maintenance operations entail gaining
access to the inside of the UPS and require the use of tools: these
operations are to be performed exclusively by qualified staff.
The batteries replaced are to be considered as toxic waste and treated
accordingly. Dispose of used batteries according to the instructions.
Do not throw the batteries into fire: they could explode. Do not attempt
to open the battery casing: no maintenance work can be done on
them. In addition, the electrolyte is hazardous for the skin and eyes
and may be toxic.
Risk of explosion if battery is replaced by an incorrect type.
Do not turn on the UPS if you see any leaks of liquid or a white
powder residue.
Make sure that no water, liquid in general and/or other foreign matter
gets inside the UPS.
Under hazardous conditions, turn off the UPS at the “1/0” main power
switch and open all the isolators present (see the user manual to
locate the “1/0” main power switch and the isolators).
Do not open the battery fuse holders while the UPS is powering the
load from the batteries. An interruption of the battery DC voltage may
cause an electric arc and result in breakage of the equipment and/or
fire.
The energy required to power the load is provided by the batteries in
the event of a power failure. if the battery protection were open, the
load would be powered off.
Fuses have to be replaced with the same type if necessary.
To connect external battery cabinets, use the expansion cable
suggested by the manufacturer in this manual.
3
1.2 Certification Standards
Safety
IEC 62040-1:2008
IEC 60950-1:2005 (Modified)
EMC
Conducted Emission: IEC 62040-2. Category C3
Radiated Emission: IEC 62040-2. Category C3
ESD:IEC 61000-4-2. Contact: Level 2, Air discharge: Level 3
RS:IEC 61000-4-3. Level 3
EFT:IEC/EN 61000-4-4. Level 4
Surge:IEC/EN 61000-4-5. Level 4
CS:IEC/EN 61000-4-6. Level 3
MS:IEC/EN 61000-4-8. Level 3
Voltage Dips, short interruptions and voltage variations:IEC/EN 61000-4-11
Warning: This is a product for commercial and industrial application, in other
environment installation restrictions or additional measures may be needed to
prevent disturbances. Additional curbs may be needed while output wiring
length is more than 10m or communication wiring length is more than 3m.
4
1.3 Special Symbols
The following are examples of symbols used on the UPS or accessories to
show you the important information:
5
2.Presentation
9E series UPS uses ON-LINE double conversion technology, resulting in
the highest levels of reliability and maximum protection for critical loads.
2.1 Model List
Model
Power Ratings
PF
Voltage (Output)
9E6Ki
6kVA/4.8kW
0.8
230V (220/240)
9E10Ki
10kVA/8kW Combo
0.8
230V (220/240)
9E10KiXL
10kVA/8kW Combo
0.8
230V (220/240)
9E15Ki
15kVA/12kW Combo
0.8
230V (220/240)
9E20Ki
20kVA/16kW Combo
0.8
230V (220/240)
9E20KiXL
20kVA/16kW Combo
0.8
230V (220/240)
9EEBM180
For 9E6Ki
180V
9EEBM240
For 9E10Ki, 9E10KiXL
240V
“XL” Model: Model with internal supercharger, and without internal
batteries. Other models with internal batteries
2.2 Electrical structure
9E6Ki
INPUT
OUTPUT
N
L
N
L1
Input
filter AC/DC—DC/AC Output
filter
Internal
power
Charger
Battery
Input
Switch
Bypass
Maintain Switch
`
Output
Switch
Main power wiring
6
9E10Ki, 9E10KiXL
INPUT
OUTPUT
N
L
N
L2
L1
L3
Input
filter AC/DC—DC/AC Output
filter
Internal
power
Charger
Battery
Input
Switch
Bypass
Maintain Switch
`
Output
Switch
Main power wiring
9E15Ki, 9E20Ki, 9E20KiXL
INPUT
OUTPUT
N
L
N
L2
L1
L3
Input
filter AC-DC DC-AC Output
filter
Internal
power Charger
Battery
Input
Switch
Bypass
Maintain Switch
`
Output
Switch
Main power wiring
7
2.3 UPS views
2.3.1 UPS Front view
①
Display
②
Multipurpose buttons
③
Wheels (front wheels swivel and can be locked, fixed rear wheels)
8
2.3.2 UPS Rear view
9E6Ki
With backpanel cover
9E6Ki
Without backpanel cover
④
USB communication port
⑩
Input switch
⑤
RS232 communication
port
⑪
Cover for terminals
⑥
Slot for optional
communication card
⑫
Fuse
⑦
Cooling fan(s)
⑬
Terminals for I/O cable connection
(refer to related section)
⑧
Output switch
⑭
Earthing screws
⑨
Manual bypass for
maintenance
⑮
Tie wrap hold-down
9E10Ki/9E10KiXL
With backpanel cover
9E10Ki/9E10KiXL
Without backpanel cover
9
④
USB communication port
⑩
Input switch
⑤
RS232 communication
port
⑪
Cover for terminals
⑥
Slot for optional
communication card
⑫
Fuse
⑦
Cooling fan(s)
⑬
Terminals for I/O cable connection
(refer to related section)
⑧
Output switch
⑭
Earthing screws
⑨
Manual bypass for
maintenance
⑮
Tie wrap hold-down
10
UPS Rear view
9E15Ki/9E15KiXL/9E20Ki/9E20KiXL
With backpanel cover
9E15Ki/9E15KiXL/9E20Ki/9E20KiXL
Without backpanel cover
④
RS232 communication port
⑩
Input switch
⑤
USB communication port
⑪
Cover for terminals
⑥
Slot for optional
communication card
⑫
Terminals for I/O cable connection
(refer to related section)
⑦
Cooling fans
⑬
Earthing screws
⑧
Output switch
⑭
Fuse
⑨
Manual bypass for
maintenance
⑮
Tie wrap hold-down
11
2.3.3 EBM Rear view
①
Fuse
②
Cover for terminals
③
Tie wrap hold-down
④
Wheels (front wheels swivel and can be locked, fixed rear wheels)
⑤
Terminals for I/O cable connection (refer to related section)
⑥
Earthing screws
12
3.Installation
3.1 Unpacking
1. Cut the straps
2. Open the carton, take off wood board, accessory pack and PE form.
3. Remove carton upward and take out front PE form.
4. Put the wood board (removed at step2) as figure showed. Make sure
that the slide rests firmly against the pallet so it remains in place during
unloading operations. Pull the UPS from the front with caution when
sliding it off the pallet.
NOTE: All parts of the packaging should be kept for future use.
13
3.2 Package content
After opening the packaging, it is first necessary to check the contents.
The package must contain:
3.3 Connection
3.3.1 Installation requirements
Warning:
Installation must be performed by qualified personnel. The first
connection to perform is the protective conductor (earth cable),
which must be connected to the screw marketed .
The UPS, when inserted in an installation, does not alter the existing
neutral (system earthing) arrangements.
UPS
USB cable
RS232 cable
Jumper
(15/20kVA models only)
User manual
Software CD
14
A differential switch upstream will also be triggered for a fault occurring
downstream of the UPS. In calculating reactivity of this switch, account
must be taken of the leakage current of the UPS (approx. 8 mA) plus that
of the load which come together on the UPS’s earth conductor.
UPS input
Differential switch
Single-phase
Type B or Type A
Three-phase
Type B
The neutral arrangements are altered only if there is an isolating
transformer or when the UPS operates with a neutral that is disconnected
upstream.
In any case avoid connecting the output neutral with the input neutral
or to the earth as this could damage the UPS.
Reminder : The UPS needs a neutral connection to work properly.
Operation without Neutral may damage the unit.
For installation with change in system earthing arrangement or
galvanic isolation see below schematic
Fig.3-1 Change in SEA or Galvanic isolation
15
Notice: It is required to install an external isolating device against current
backfeed between Mains input and UPS. After the device is installed, it
must add a warning label with the following wording or the equivalent on
the external AC contactor: RISK OF VOLTAGE BACKFEED. Isolate the
UPS before operating on this circuit, then check for hazardous voltage
between all terminals. The current rating of T - AC contactor should be
more than 1.3 times of UPS capacity
MAIN INPUT
UPS
B
Q T
L
N
B coil remote switch
Q input main switch
T AC contactor
L line input
N neutral
MAIN INPUT
UPS
B
Q T
L1
L2
L3
N
B coil remote switch
Q input main switch
T AC contactor
L1 L2 L3 line input
N neutral
Fig.3-2 Typical external isolating device installation
3.3.2 UPS Wiring Connection
To make the mains power and load connections, follow the instructions
below:
Single phase input
Three phase input
16
1. Install a magneto-thermal switch (63A for 6 & 10kVA versions, 125A
for 15 and 20kVA versions) with intervention curve D upstream of the
machine (4 poles for three-phase versions, 2 poles for single-phase
versions).
2. The connection terminals to use for the input and output lines are
located on the backpanel. Unscrew the 4 screws located on the sides
of the cover (one on each side, see figure).
3. Remove the backpanel cover (see figure to the side).
Fig.3-3 Wiring connection
Single-phase version (9E6Ki only)
4. (SINGLE-PHASE CONNECTION 9E6KI): use 3 cables with cross-
section 6 mm2 (EARTH, N and L) for the input, and 3 cables with
cross-section 6 mm2 for the output (EARTH, N and L).
5. Connect the wires to the relative terminals, following exactly the
instructions given below:
Input line
a - Make sure that the magneto-thermal switch upstream is open.
b - Connect the earth wire to screw A.
c - Connect the neutral wire to terminal 2.
d - Connect the live wire to terminal 1.
Output line
a - Connect the earth wire to screw B.
b - Connect the neutral wire to terminal 3.
c - Connect the live wire to terminal 4.
17
R.E.P.O.
a - The REPO connection (between terminal 5 and 6) is normally open.
For more information please refer to the REPO section of this
manual
Fig.3-4 6K terminal view
6. Tighten the terminals well, close the backpanel cover and secure it with
the screws taken out earlier.
The suggested tighten force is 1.2~1.6Nm.
Combo version
Single-phase connection
4. (SINGLE-PHASE CONNECTION 9E10KI, 9E10KIXL): use 3 cables of
cross-section 10 mm2 (EARTH, N and L) for the input, and 3 cables
of cross-section 10 mm2 for the output(EARTH, N and L).
(SINGLE-PHASE CONNECTION 9E15KI, 9E15KIXL): use 3 cables of
cross-section 16 mm2 (EARTH, N and L) for the input, and 3 cables
of cross-section 16 mm2 for the output(EARTH, N and L).
(SINGLE-PHASE CONNECTION 9E20KI, 9E20KIXL): use 3 cables of
cross-section 25 mm2 (EARTH, N and L) for the input, and 3 cables
of cross-section 25 mm2 for the output(EARTH, N and L).
18
5. Short-circuit the input terminals (1, 2 and 3) with the jumper provided in
the accessories kit. Connect the wires to the respective terminals,
following exactly the instructions below:
Input line
a - Ensure that the upstream magneto-thermal switch is open.
b - Connect the earth wire to screw A.
c - Connect the neutral wire to terminal 4.
d - Connect the live wire to terminal 1.
Output line
a - Connect the earth wire to screw B.
b - Connect the neutral wire to terminal 5.
c - Connect the live wire to terminal 6.
R.E.P.O.
a - The REPO connection (between terminal 5 and 6) is normally open.
For more information please refer to the REPO section of this
manual
Fig.3-5 10~20K single phase input terminal view
6. Tighten the terminals well, close the backpanel cover and secure it with
the screws taken out earlier.
For 10 to 15kVA the suggested tighten force is 1.2~1.6Nm. For 20kVA,
the suggested tighten force is 2.5~3 Nm.
JUMPER
19
Three-phase connection
1. (THREE-PHASE CONNECTION 9E10KI, 9E10KIXL): Use 2 cables of
cross-section 4 mm2 (L2 and L3) and 3 with cross-section 10 mm2
(EARTH, N, L1) for the input (N.B.: L1 and N are of greater cross-
section because in bypass operation they have to carry all of the
input current). For the output use 3 cables of cross-section 10 mm2
(EARTH, N and L).
(THREE-PHASE CONNECTION 9E15KI, 9E15KIXL): Use 2 cables of
cross-section 4 mm2 (L2 and L3) and 3 of cross-section 16 mm2
(EARTH, N, L1) for the input (N.B.: L1 and N are of greater cross-
section because in bypass operation they have to carry all of the
input current). For the output use 3 cables of cross-section 16 mm2
(EARTH, N and L).
(THREE-PHASE CONNECTION 9E20KI, 9E20KIXL): Use 2 cables of
cross-section 6 mm2 (L2 and L3) and 3 of cross-section 25 mm2
(EARTH, N, L1) for the input (N.B.: L1 and N are of greater cross-
section because in bypass operation they have to carry all of the
input current). For the output use 3 cables of cross-section 25 mm2
(EARTH, N and L).
2. Connect the wires to the respective terminals, following exactly the
instructions below:
Input line
a - Ensure that the upstream magneto-thermal switch is open.
b - Connect the earth wire to screw A.
c - Connect the neutral wire to terminal 4.
d - Connect the wires of the phases to terminals 1, 2 and 3 (for L1 use
red wire).
Output line
a - Connect the earth wire to screw B.
b - Connect the neutral wire to terminal 5.
c - Connect the live wire to terminal 6.
R.E.P.O.
a - The REPO connection (between terminal 5 and 6) is normally open.
For more information please refer to the REPO section of this
manual
20
Fig.3-6 10~20K three phase input terminal view
3. Tighten the terminals well, close the backpanel cover and secure it with
the screws taken out earlier.
For 10 to 15kVA the suggested tighten force is 1.2~1.6Nm. For 20kVA,
the suggested tighten force is 2.5~3 Nm.
R.E.P.O.
The terminal block on the back of the UPS also implements the R.E.P.O.
(Remote Emergency Power Off) function that can be used to shut off the
UPS remotely in case of an emergency.
For installation, connect to the device's normally open contact .
In case of an emergency, if the stop device is used, the REPO control is
closed and the UPS goes into stand-by mode and the load is completely
disconnected.
Attention: before restarting the UPS, reset the stop device.
The circuitry of the remote control terminal board is self-powered with
SELV circuits. Therefore, an external voltage supply is not required. When
a contact is closed, a maximum current of 15mA circulates.
All connections with the remote control terminal board are made through a
cable which guarantees a double insulation connection.
If you would like to bring the R.E.P.O. control outside, unscrew the two
screws securing the lower part of the backpanel cover and remove it (as
indicated in the section “Connections”). Then, proceed as follows:
21
1. Use a 2x0.75mm2 cable to make the connection with the R.E.P.O.
terminals.
2. Insert the screw driver in the square hole and press down to make the
round hole terminal open. Then insert the wire into the round hole. Then
pull out the screw driver. Connect the two wires of the cable to terminals
5 and 6 (for version 9E6Ki), 7 and 8 (for versions 9E10Ki, 9E10KiXL,
9E15Ki, 9E15KiXL, 9E20Ki, 9E20KiXL) to be able to remotely shut off
the UPS.
9E6Ki
9E10Ki, 9E10KiXL, 9E15Ki,
9E15KiXL, 9E20Ki, 9E20KiXL
Fig.3-7 EPO terminal connection
3. Close the backpanel cover and secure it with the screws taken out
earlier.
22
3.3.3 EBM Wiring Connection
It is possible to connect more than one EBM in order to achieve any level
of autonomy without mains power.
In order to ensure the battery runtime displayed is accurate, please set
your battery configuration through UPS Configuration Tool (download
available here: http://pqsoftware.eaton.com).
Connect any Battery Boxes in a cascade as shown in the figure below:
1. CONNECTION: Use 3 cables with 10 mm2 section (Earth, +, N and -
)
2. Connect the wires to the relative terminals, following exactly the
instructions given below:
For 9E6Ki, 9E10Ki, 9E10KiXL
a - Make sure that the fuse holder of the external battery box is open.
b - Connect the earth (PE) wire to EBM’s earth (PE) screw
c - Connect the positive (+) branch wire to EBM’s positive (+) terminal.
d - Connect the negative (-) branch wire to EBM’s negative (-)
terminal.
The suggested tighten force is 1.6Nm. (Detailed wiring diagram see fig
3-9~10)
Fig.3-8 EBM terminal view (Fuse for 9E6Ki,
9E10Ki, 9E10KiXLwithout Neutral)
23
Versions 9E6Ki, 9E10Ki, 9E10KiXL
Note: For 9E15Ki, 9E20Ki, 9E20KiXL EBM wiring connection, you
should check the 9EEBM manual in EBM package.
Fig.3-10 EBM terminal connection for 9E6Ki,
9E10Ki, 9E10KiXL With Mutliple EBM
Fig.3-9 EBM terminal connection for 9E6Ki,
9E10Ki, 9E10KiXL With Single EBM
24
4.OPERATION
4.1 Display and Buttons
Fig. 4-1 Control Panel
The following tables shows the buttons, LCD indicator and LED indicator
status and description:
Table 4-1 Control Buttons Functions
The Button
Function
Illustration
Turn on
If the UPS is in standby or bypass mode, press >2s,
the buzzer will beep once, then the UPS system will
be turned on.
Turn off
If the UPS is in line, battery, HE or battery test mode,
press >3s, the buzzer will beep once, then the UPS
will be turned off.
Transfer
If the UPS is in fault mode, and the fault cause has
disappeared, press >2s, the buzzer will beep once,
fault will be cleared and UPS will turn to standby
mode.
Function key
Battery test on line mode,Press the button >2s
Mute: Press the button >2s
Down to next page: Press the button<200ms
25
Table 4-2 LED indicator
LED name
Colour
Description
Line
Green
It indicates the utility is normal
Battery
Yellow
It indicates the input is connected with battery, and the
input power is supplied from the battery.
Bypass
Yellow
It indicates the UPS is in bypass mode, the load current
is directly supplied from the utility power
Inverter
Green
It indicates that the inverter is OK and the load is
supplied from the inverter.
Note: After UPS power on, all LEDs will be lightened for 2 seconds, and
then turn to normal status. When UPS is turning on, 4 LEDs will be
lightened one by one until the UPS is turned on successfully.
⊙:Utility is normal
●: Lightened constantly
★: Flashing every 4s
◇: Depended on the fault status
□: Depend on the original display
LED
Line
Battery
Bypass
Inverter
No Output mode
⊙
Bypass mode
●
●
Line mode
●
●
Battery mode
●
●
Battery test mode
★
●
Fault mode
□
◇
Warning
□
□
□
□
26
Table 4-3 Buzzer
Priority
UPS condition
Buzzer
1
UPS fault and failure
Continuous
2
Normal mode
No beep
3
Battery/battery test mode
One beep per 4 sec
(One beep per 1s when battery low)
4
Bypass mode
One beep per 2 minutes
5
Overload
One beep per 500ms
6
Other alarm
One beep per 1s
7
Manual bypass
One beep per 1s
Note: buzzer alarm can be enable/disable by function button, if buzzer
alarm is disabled, all present alarm is muted except that the button press
still has a tick beep. Buzzer alarm will be enabled automatically once new
alarm arises.
Interface
In order to make sure all segments are OK, LCD begins to do self-test after
power on. During self-test, all the segments will be lighted for 2 seconds,
then the LCD will turn to normal display status.
Fig. 4-2 The default LCD display
27
Icon
Icon name
Description
Measureme
nts
Display values, eg: voltage,
frequency, load percentage, etc.
DC Voltage
Battery voltage
Percentage
The percentage, eg: Load
percentage and battery capacity
percentage
Output
It indicates information for output.
Input
It indicates information for input.
Load
It indicates information for load.
Battery
It indicates information for battery.
Load level
It indicates the load level. Load
border will flash if the load is
overload.
Battery level
It indicates the battery capacity.
Battery border will flash if the battery
is low.
Warning/Fau
lt
It indicates warnings or UPS Fault .
If it is a warning, the icon will flash; if
it is a fault, the icon will be lighted
constantly.
28
4.2 Operating UPS
Notice: Please switch off the connected loads first before turning on the
UPS, and switch on the loads one by one after the UPS is turned on.
Switch off all of the connected loads before turning off the UPS.
Notice: Power on for the first time
1. Close the magnetothermic switch located upstream of the UPS.
2. Close the input and output switches and insert the battery fuses (if any)
located on the back of the UPS’s backpack.
4.2.1 Turning on UPS with mains
Check that all connections are correct. Check the breaker of external
battery pack is in “ON” position.
Set input breaker in “ON” position. At this time the fan begins to rotate. By
pressing button continuously for more than 2 second, the buzzer will
beep once, UPS starts to turn on.
A few seconds later, the UPS turns into Line mode. If the mains power is
abnormal, the UPS will transfer to Battery mode without output interruption
of the UPS.
4.2.2 Turning on UPS without mains
Check that all connections are correct. Check the breaker of external
battery pack is in “ON” position.
By pressing button continuously for more than 2s, the buzzer will beep
once, UPS starts to turn on.
A few seconds later, the UPS turns into Battery mode. If the mains power
comes back, the UPS will transfer to Line mode without output interruption
of the UPS.
4.2.3 Turning off UPS with mains
To turn off the inverter of UPS press button continuously for more than
3s and the buzzer beep once.
The UPS will turn into standby mode.
Cut off the mains power supply.
A few seconds later, LCD display shuts down.
29
4.2.4 Turning off UPS without mains
To power off the UPS press button continuously for more than 3s, and
the buzzer beep once. The UPS will cut off the output.
A few seconds later, LCD shuts down and no voltage is available from the
UPS output.
4.2.5 Transfer to Bypass
To transfer the UPS in internal bypass mode, press on/off button and test
button at the same time for more than 4 seconds.
To transfer the UPS back to normal mode, press on/off button and test
button at the same time for more than 4 seconds.
4.2.6 Transfer to maintenance Bypass
To transfer the UPS in maintenance bypass mode, switch on the
maintenance switch. And then the UPS will transfer to maintenance bypass
mode. Switch off the input and output switch before doing maintenance on
the UPS.
To transfer the UPS back to normal mode, switch on the input and output
switch and then switch off the maintenance switch. Then turn on the UPS
following “Turning on UPS” steps.
4.2.7 Transfer to manual Bypass
Press the on/off button and function button continuously for 4s, the UPS
will transfer to manual bypass mode.
If execute manual bypass operation when the UPS is working on ECO
mode, the UPS will transfer to bypass output mode. If press the on/off
button again to clear manual bypass, the UPS will not transfer back to ECO
mode and will stays in bypass output mode.
Only when ups working in line-on mode before executing manual bypass
operation, UPS will auto restart to line mode after clearing the manual
bypass operation.
30
4.3 Configuration
4.3.1 UPS parameters
In order to change UPS parameters (Output Voltage, Number of EBM, ....)
please use UPS Configuration Tool (download available here:
http://pqsoftware.eaton.com).
4.3.2 Communication ports
On the back of the UPS (see UPS Views), the following communication
ports are present: RS232 connector, USB connector, Slot for optional
connectivity cards.
RS232 or USB communication ports
The RS232 and USB communication ports cannot operate simultaneously.
1. Connect the RS232 or USB communication cable to the serial or USB
port on the computer.
2. Connect the other end of the communication cable to the RS232 or
USB communication port on the UPS.
The UPS can now communicate with EATON power management software.
31
Connectivity Cards
The UPS is equipped with an expansion slot for optional Connectivity
Cards (see figure on right).
It is not necessary to shutdown the UPS before installing a communication
card.
1. Remove the slot cover secured by screws.
2. Insert the communication card in the slot.
3. Secure the card cover with the 2 screws
Connectivity cards allow the UPS to communicate in a variety of
networking environments and with different types of devices.
• Network-MS card - has SNMP and HTTP capabilities as well as
monitoring through a Web browser interface; connects to Ethernet
network. In addition, a Environmental Monitoring Probe can be atta-
ched to obtain humidity, temperature, smoke alarm, and security
information.
• Modbus-MS card - has connection to Modbus protocol in addition to
network management.
• Relay-MS card - has isolated dry contact (Form-C) relay outputs for
UPS status: Utility failure, Battery low, UPS alarm/OK, or on Bypass.
4.3.3 Eaton Intelligent Power Software suite
32
Each 9E UPS ships with Eaton Intelligent Power Software suite. To begin
installing, see the instructions accompanying the Software suite CD.
Eaton Software suite provides up-to-date graphics of UPS power and
system data and power flow.
It also gives you a complete record of critical power events, and it notifies
you of important UPS or power
information.
If there is a power outage and the 9E UPS battery power becomes low,
Eaton Software suite can automatically shut down your computer system to
protect your data before the UPS shutdown occurs.
4.4 Trouble shooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE DISPLAY DOES
NOT LIGHT UP
INPUT SWITCH
OPEN
Close the input switch located on
the back of the UPS.
MAIN
CONNECTION
CABLE MISSING
Check that the power cable is
connected correctly.
NO MAINS
VOLTAGE
(BLACKOUT)
Check that the power reaches the
UPS
UPSTREAM
THERMAL
PROTECTION TRIP
Reset the thermal protection.
CAUTION: Check that there is no
output overload to the UPS.
THE DISPLAY IS ON
BUT THE LOAD IS
NOT POWERED
THE UPS IS IN
Standby mode
Press the “ON” button on the front
panel to power the loads.
THE UPS IS
OPERATING FROM
THE BATTERY
DESPITE THE
PRESENCE OF
MAINS VOLTAGE
THE INPUT
VOLTAGE IS
OUTSIDE THE
PERMITTED
TOLERANCE
RANGE FOR MAINS
OPERATION
Problem with the mains. Wait until
the input mains voltage returns
within the tolerance range. The
UPS will automatically return to
mains operation.
33
THE BUZZER
SOUNDS
CONTINUOUSLY
AND THE DISPLAY
SHOWS ONE OF THE
FOLLOWING CODES:
A80E, A810, F808
THE LOAD
APPLIED TO THE
UPS IS TOO HIGH
Reduce the load to within the
threshold of 100% (or user
threshold in the case of code
A80E).
If the display shows an Fault:
remove the load and switch the
UPS off and back on again.
THE DISPLAY
SHOWS THE
FOLLOW CODE:
A60D
BATTERIES
MISSING OR
BATTERY BOX
MISSING OR NOT
CONNECTED
Check that the Battery Box is
inserted and connected to the UPS
correctly.
THE BUZZER
SOUNDS
CONTINUOUSLY
AND THE DISPLAY
SHOWS ONE OF THE
FOLLOWING CODES:
A004 F004
THE
TEMPERATURE
INSIDE THE UPS IS
TOO HIGH
Check that the temperature of the
environment in which the UPS is
located does not exceed 40°C.
THE BUZZER
SOUNDS
CONTINUOUSLY
AND THE DISPLAY
SHOWS ONE OF THE
FOLLOWING CODES:
F805
THERE IS A FAULT
ON ONE OR MORE
OF THE LOADS
POWERED BY THE
UPS
Disconnect all the utilities, switch
the UPS off and back on again,
reconnect the utilities one at a time
to identify which one is faulty.
THE BUZZER
SOUNDS
CONTINUOUSLY
AND THE DISPLAY
SHOWS ONE OF THE
FOLLOWING CODES:
F704,
F70D,F70C,F302,
F303,F305,F300,F301
,F304, F002
THE UPS IS
MALFUNCTIONING
If possible, disconnect the power
to the load, switch the UPS off and
back on again; if the problem
occurs again, call the support
centre.
THE DISPLAY
SHOWS THE CODE:
A900
THE
MAINTENANCE
BYPASS FUNCTION
IS ACTIVE
To take the UPS out of the
maintenance bypass function,
open the manual bypass switch on
the back of the UPS.
34
4.5 Alarm codes
Using a sophisticated self-diagnosis system, the UPS is able to check its
own status and any anomalies and/or faults which may occur during
normal operation and display them on the display panel. If there is a
problem, the UPS signals the event by showing the code and the type of
active alarm on the display.
Alarms
“Minor” problems which reduce performance or prevent certain functions
from being used.
CODE
DESCRIPTION
A007
Fans blocked
A107
Cable connection error
A10A
Unbalanced input voltages (three-phase input)
A806
E.P.O control active
A80E
Overload: load > 105%
A810
Load percentage greater than the user threshold set
A60D
Batteries missing or Battery Box missing or not connected
A802
Low battery
AC20
UPS work in Manual Bypass operation mode
Faults
Faults are normally preceded by an alarm signal and their scale leads to
the power-off of the inverter and the load being powered by the bypass
line.
CODE
DESCRIPTION
F002
UPS Fault
F004
Dissipator over temperature
F302 F303
Capacitor bank undervoltage
F300 F301
Capacitor bank overvoltage
F304
Unbalanced capacitor bank
F305
Failed capacitor bank soft start
F70D
Inverter overvoltage
F805
Short circuit
35
F704
Failed inverter soft start
F70C
Inverter undervoltage
F808
Output overload fault
F811
Negative output power
5.Technical data
UPS MODELS
9E6Ki
9E10Ki,
9E10KiXL
9E15Ki
9E20Ki,
9E20KiXL
INPUT
Nominal voltage
[Vac]
220 - 230 - 240
220 - 230 – 240 / 380 – 400 - 415
Maximum operating
voltage
[Vac]
276
276 / 478
Nominal frequency
[Hz]
50 - 60
Nominal current
[A]
26
41 / 16
(42 / 20,5 XL)
62 / 22
82 / 28
(83 / 29,5 XL)
BATTERY
Recharge time
(standard versions)
[h]
< 8h for 90% of the charge
Expandability and
nominal voltage of the
Battery Box
180Vdc
240Vdc
240 +
240Vdc
240 +
240Vdc
Charging current
(for XL versions only)
Not
applicable
4,4A
5A
5A
OUTPUT
Nominal voltage
[Vac]
Selectable: 220/230/240
Frequency
[Hz]
Selectable: 50, 60 or auto sensing
Nominal power
[VA]
6000
10000
15000
20000
Nominal power
[W]
4800
8000
12000
16000
Overload: 105% < load <
110%
Bypass line available: activates the bypass
after 5 min, then
continues to work
Bypass line not available: locks after 5 min
Overload: 110% < load <
130%
Bypass line available: activates the bypass
after 1 min, then
locks after 1 min
Bypass line not available: locks after 1 min
Overload: 130% < load <
150%
Bypass line available: activates the bypass
after 10 s, then
locks after 10 s
36
Bypass line not available: locks after 10 s
Overload load > 150%
Bypass line available: activates the bypass
after 100 ms, then
locks after 1 s
Bypass line not available: locks after 1 s
OTHER
Leakage current to
earth
[mA]
< 8mA
Ambient temperature
[°C]
0 – 40
Humidity
< 95% without condensation
Protection devices
Batteries deep discharge - overcurrent - short circuit -
overvoltage - undervoltage - circuit breaker
Dimensions
W x D x H
[mm]
262 x 613x 709
350 x 706 x 818
Weight
[kg]
68.8
86
(29 XL)
147
160
(48.5 XL)
Operating Temperature
0 oC to 40 oC
Operating humidity
0-95% no condensing
Altitude
Up to 1,000 meters above sea level with 10% derating per
1000m
Storage temperature
-15oC to 60oC without batteries
0~35°C with batteries
EBM
180VDC 9Ah
240VDC 9Ah
Nominal battery voltage
[Vdc]
180Vdc
240Vdc
Dimensions W x D x H
[mm]
262 x 580 x 709
Weight
[kg]
105.5
132.4
37
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