Table of Contents
- Copyright and Trademarks
- Contents
- Introduction
- Important Instructions
- Getting to Know Your Product
- Paper Handling
- Printing
- Scanning
- Refilling Ink
- Maintaining Your Product and Software
- Troubleshooting for Printing/Copying
- Troubleshooting for Scanning
- Product Information
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Index
Epson 350 User Manual
Displayed below is the user manual for 350 by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
User’s Guide
NPD4686-00 EN
Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither
is any liability assumed for damages resulting from the use of the information herein. The information contained
herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson
Corporation.
EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark
of Seiko Epson Corporation.
PRINT Image Matching
™
and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
Intel
®
is a registered trademark of Intel Corporation.
PowerPC
®
is a registered trademark of International Business Machines Corporation.
Epson Scan software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics
may not be used in any advertising or publicity relating to the software without the specific, prior written
permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
User’s Guide
Copyright and Trademarks
2
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Apple
®
, Macintosh
®
, Mac OS
®
, and OS X
®
are registered trademarks of Apple Inc.
ABBYY
®
and ABBYY FineReader
®
names and logos are registered trademarks of ABBYY Software House.
Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2012 Seiko Epson Corporation. All rights reserved.
User’s Guide
Copyright and Trademarks
3
Contents
Copyright and Trademarks
Copyright and Trademarks................... 2
Introduction
Where to Find Information................... 7
Caution, Important and Note................. 7
Operating System Versions................... 7
Important Instructions
Safety Instructions......................... 9
Product Advisories and Warnings.............. 9
Setting up/using the product................ 9
Handling ink.......................... 11
Restrictions on Copying.................... 11
Getting to Know Your Product
Product Parts............................ 12
Guide to the Control Panel.................. 14
Buttons............................... 14
Lights................................ 15
Paper Handling
Introduction to Using, Loading, and Storing
Media.................................. 16
Storing paper.......................... 16
Selecting Paper........................... 16
Paper type settings from the printer driver. . . . . 17
Loading Paper............................ 18
Loading Envelopes........................ 20
Placing Originals.......................... 22
Printing
Printer Driver and Status Monitor............. 23
Accessing the printer driver for Windows..... 23
Accessing the printer driver for Mac OS X. . . . . 24
Basic Operations.......................... 25
Basic printing.......................... 25
Canceling printing...................... 28
Other Options........................... 29
Printing photos the easy way............... 29
Product presets (for Windows only).......... 30
2-sided printing (for Windows only). . . . . . . . . 30
Fit to page printing...................... 32
Pages per sheet printing................... 33
Sharing the Product for Printing.............. 34
Setup for Windows...................... 34
Setup for Mac OS X...................... 36
Scanning
Let’s Try Scanning......................... 37
Starting a Scan......................... 37
Image Adjustment Features................ 39
Basic Scanning from Your Computer........... 42
Scanning in Full Auto Mode............... 42
Scanning in Home Mode.................. 43
Scanning in Office Mode.................. 45
Scanning in Professional Mode............. 47
Previewing and Adjusting the Scan Area...... 49
Various Types of Scanning.................. 51
Scanning a Magazine..................... 51
Scanning Multiple Documents to a PDF File
.................................... 53
Scanning a Photo....................... 55
Software Information...................... 56
Starting Epson Scan Driver................ 56
Starting Other Scanning Software........... 57
Refilling Ink
Ink Bottle Safety Instructions, Precautions, and
Specifications............................ 59
Safety instructions....................... 59
Precautions on refilling ink................ 59
Ink bottle specifications................... 60
Checking the Ink Levels..................... 60
Refilling the Ink Tanks..................... 60
Maintaining Your Product and
Software
Checking the Print Head Nozzles.............. 64
Using the Nozzle Check utility for Windows
.................................... 64
Using the Nozzle Check utility for Mac OS X
.................................... 64
User’s Guide
Contents
4
Cleaning the Print Head.................... 65
Using the Head Cleaning utility for Windows
.................................... 65
Using the Head Cleaning utility for Mac OS X
.................................... 65
Aligning the Print Head.................... 66
Using the Print Head Alignment utility for
Windows............................. 66
Using the Print Head Alignment utility for
Mac OS X............................. 66
Replacing Ink inside the Ink Tubes............ 67
Using the Power Ink Flushing utility for
Windows............................. 67
Using the Power Ink Flushing utility for Mac
OS X................................ 68
Saving Power............................ 68
For Windows.......................... 68
For Mac OS X.......................... 68
Checking the Number of Sheets of Paper Fed..... 69
Cleaning the Product...................... 69
Cleaning the exterior of the product.......... 69
Cleaning the interior of the product.......... 69
Transporting the Product................... 70
Checking and Installing Your Software......... 73
Checking the software installed on your
computer............................. 73
Installing the software.................... 74
Uninstalling Your Software.................. 74
For Windows.......................... 74
For Mac OS X.......................... 75
Troubleshooting for Printing/Copying
Diagnosing the Problem.................... 77
Checking product status.................. 77
Paper Jams.............................. 79
Removing jammed paper from inside the
product.............................. 80
Preventing paper jams.................... 81
Print Quality Help......................... 81
Horizontal banding...................... 82
Vertical banding or misalignment........... 82
Incorrect or missing colors................ 82
Blurry or smeared print................... 83
Miscellaneous Printout Problems.............. 84
Incorrect or garbled characters............. 84
Incorrect margins....................... 84
Printout has a slight slant................. 84
Size or position of copied image is incorrect. . . . 84
Inverted image......................... 85
Blank pages print....................... 85
Printed side is smeared or scuffed........... 85
Printing is too slow...................... 85
Paper Does Not Feed Correctly............... 86
Paper does not feed...................... 86
Multiple pages feed...................... 86
Paper is improperly loaded................ 87
Paper is not ejected fully or is wrinkled. . . . . . . . 87
The Product Does Not Print................. 87
All lights are off........................ 87
Only the power light is on................. 87
Increasing the Print Speed (For Windows Only)
...................................... 88
Other Problem........................... 89
Printing plain papers quietly............... 89
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Screen or Status Light...................... 91
Problems When Starting a Scan............... 91
Using the button........................ 92
Using scanning software other than Epson
Scan driver............................ 93
Problems With Scanning Time............... 93
Problems With Scanned Images............... 93
Scan quality is unsatisfactory............... 93
The scanning area or direction is
unsatisfactory.......................... 95
Problems Remain After Trying All Solutions. . . . . 96
Product Information
Ink Bottles.............................. 97
System Requirements...................... 97
For Windows.......................... 97
For Mac OS X.......................... 97
Technical Specifications.................... 98
Printer specifications..................... 98
Scanner specifications................... 100
Mechanical........................... 100
Electrical............................. 100
Environmental........................ 101
Standards and approvals................. 101
Interface............................. 101
Where To Get Help
Technical Support Web Site................. 102
User’s Guide
Contents
5
Contacting Epson Support.................. 102
Before Contacting Epson................. 102
Help for Users in Europe................. 103
Help for Users in Taiwan................. 103
Help for Users in Singapore............... 104
Help for Users in Thailand................ 104
Help for Users in Vietnam................ 105
Help for Users in Indonesia............... 105
Help for Users in Hong Kong.............. 106
Help for Users in Malaysia................ 106
Help for Users in India.................. 107
Help for Users in the Philippines........... 108
Index
User’s Guide
Contents
6
Introduction
Where to Find Information
The latest version of the following manuals are available on the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (other than Europe)
❏Start Here (paper):
Provides you with information on setting up the product, installing the software, and using the product without a
computer.
❏User’s Guide (PDF):
Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this
product with a computer.
To view the PDF manual, you need Adobe Acrobat Reader 5.0 or later, or Adobe Reader.
Caution, Important and Note
Caution, Important, and Note in this manual are indicated as below and have the following meaning.
!
Caution
must be followed carefully to avoid bodily injury.
c
Important
must be observed to avoid damage to your equipment.
Note
contain useful tips and restrictions on product operation.
Operating System Versions
In this manual, the following abbreviations are used.
❏Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and
Windows 7 Ultimate.
❏Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
❏Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.
User’s Guide
Introduction
7
❏Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x.
User’s Guide
Introduction
8
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future
reference. Also, be sure to follow all warnings and instructions marked on the product.
❏Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of other
cords with this product or the use of the supplied power cord with other equipment may result in fire or electric
shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specifically explained in the product’s guides.
❏Unplug the product and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing
damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the product near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject
to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the product and not to handle the product with wet hands.
Product Advisories and Warnings
Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this guide for
future reference.
Setting up/using the product
❏Do not block or cover the vents and openings in the product.
❏Use only the type of power source indicated on the product’s label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
User’s Guide
Important Instructions
9
❏The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be
particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and
leave the transformer.
❏If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the product.
❏When connecting the product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may
damage both devices connected by the cable.
❏Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place
the product by the wall, leave more than 10 cm between the back of the product and the wall. The product will not
operate properly if it is tilted at an angle.
❏When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow spaces behind the product for the cables, and space above the product so that you can fully raise the
document cover.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the product.
❏Do not put your hand inside the product during printing.
❏Do not touch the white flat cable and ink tubes inside the product.
❏Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause
fire.
❏Do not move the print head by hand; otherwise, you may damage the product.
❏Always turn the product off using the P button. Do not unplug the product or turn off the power at the outlet until
the P light stops flashing.
❏Before transporting the product, make sure that the print head is in the home (far right) position.
❏Be careful not to trap your fingers when closing the scanner unit.
❏Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the product
when the ink level is below the lower line could damage the product. Epson recommends filling all ink tanks to the
upper line when the product is not operating to reset the ink levels. If the ink tank is filled as specified above, this
product provides an alert and stops operating at the estimated time so that the ink levels do not fall below the lower
line on the ink tank.
❏If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical
outlet.
User’s Guide
Important Instructions
10
❏Do not press too hard on the scanner glass when placing the originals.
❏During the life of your product it may be necessary to replace the waste ink pad when it has become full. Whether
and how often this is required will vary according to the number of pages you print, the type of material that you
print and the number of cleaning cycles that the product performs. Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. The need for replacement of the pad does not
mean that your product has ceased to operate in accordance with its specifications. The replacement of this part is
a routine product servicing activity within the product’s specification and is not a problem which requires repair.
The Epson warranty does not therefore cover the cost of this replacement. If your product needs the pad replaced
this can be performed for you by any authorised Epson service provider. It is not a user-serviceable part.
Handling ink
We will provide ink-related safety instructions and product advice/warnings in the linked section.
& “Refilling Ink” on page 59
Restrictions on Copying
Observe the following restrictions in order to ensure the responsible and legal use of the product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities
❏Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
❏Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
User’s Guide
Important Instructions
11
Getting to Know Your Product
Product Parts
Note:
The illustrations in this manual may vary depending on the product.
a
h
f
b
c
d
e
g
a. Paper support
b. Ink tank unit
c. Output tray
d. Stopper
e. Control panel
f. Feeder guard
g. Edge guide
h. Rear paper feed
User’s Guide
Getting to Know Your Product
12
a. Document cover
b. Scanner glass
c. Ink reservoir tanks (Ink tanks)
d. Transportation lock
e. Ink tubes
a
b
a. Scanner unit
b. Print head (under this section)
User’s Guide
Getting to Know Your Product
13
b a
a. USB connector
b. AC inlet
Guide to the Control Panel
Buttons
Buttons Function
PTurns the product on or off.
Starts copying/
scanning in black
and white.
Resumes printing after the product is out of paper, or if multiple sheets of
paper are fed at the same time.
Press one of these buttons for three seconds to copy in draft mode.
While pressing one of these buttons, press y within three seconds to make 20
copies.
Press both buttons simultaneously to scan your original and save it as PDF on
your PC.
If the product’s ink pads are nearing the end of their service life, press this
button to resume printing.
Starts copying/
scanning in color.
yStops the current operation.
To perform print head cleaning, press for three seconds until the P light starts flashing.
While pressing this button, turn on the product to print a nozzle check pattern.
User’s Guide
Getting to Know Your Product
14
Lights
Lights Function
POn when the product is on.
Flashes when the product is receiving data, printing/copying/scanning, charging ink, or cleaning the
print head.
b
On when the product is out of paper, or when multiple sheets of paper are fed at the same time. Load
paper in the rear paper feed correctly and press x r or r x.
Flashes when the paper is jammed. Remove the jammed paper from the rear paper feed, load paper
correctly, and press x r or r x.
BOn when the ink level may have reached the lower line. Fill all ink tanks with ink and clear the error.
& “Refilling the Ink Tanks” on page 60
Flashes when the ink level may be low. You may continue printing. However, prepare new ink bottles
soon. Epson recommends the use of genuine Epson ink bottles.
& “Ink Bottles” on page 97
To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks. Continued
use of the product when the ink level is below the lower line on the tank could damage the product.
User’s Guide
Getting to Know Your Product
15
Paper Handling
Introduction to Using, Loading, and Storing Media
You can achieve good results with most types of plain paper. However, coated papers provide superior prints because
they absorb less ink.
Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these
papers to ensure high-quality results.
When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the
following points in mind.
Note:
❏Load the paper into the rear paper feed printable side up. The printable side is usually whiter or glossier. See the
instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the
correct loading direction.
❏If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may
cause ink to smear on your prints.
Storing paper
Return unused paper to the original package as soon as you finish printing. When handling special media, Epson
recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high
temperature, humidity, and direct sunlight.
Selecting Paper
Refer to the table below for the loading capacities of paper and other media.
User’s Guide
Paper Handling
16
Media Type Size Loading capacity (sheets)
Plain paper*1 Letter
*2
up to 6mm (L110/L210), 11mm
(L300/L350)
A4
*2
up to 6mm (L110/L210), 11mm
(L300/L350)
B5
*2
up to 6mm (L110/L210), 11mm
(L300/L350)
A5
*2
up to 6mm (L110/L210), 11mm
(L300/L350)
A6
*2
up to 6mm (L110/L210), 11mm
(L300/L350)
Legal 1
User Defined 1
Envelope #10 5 (L110/L210)
10 (L300/L350)
DL 5 (L110/L210)
10 (L300/L350)
C6 5 (L110/L210)
10 (L300/L350)
Epson Bright White Ink Jet Paper A4
*2
40 (L110/L210)
80 (L300/L350)
Epson Photo Quality Ink Jet Paper A4 40 (L110/L210)
80 (L300/L350)
Epson Matte Paper - Heavyweight A4 20
Epson Premium Glossy Photo Paper A4 10 (L110/L210)
20 (L300/L350)
10 × 15 cm (4 × 6 in.) 10 (L110/L210)
20 (L300/L350)
13 × 18 cm (5 × 7 in.) 10 (L110/L210)
20 (L300/L350)
16:9 wide size (102 × 181 mm) 10 (L110/L210)
20 (L300/L350)
*1 Paper with a weight of 64 g/m (17 lb) to 90 g/m (24 lb).
*2 The loading capacity for manual 2-sided printing is 15 sheets (L110/L210) or 30 sheets (L300/L350).
Paper type settings from the printer driver
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper
type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage
accordingly. The table below lists the settings you should choose for your paper.
User’s Guide
Paper Handling
17
For this paper Printer driver paper type
Plain paper* plain papers
Epson Bright White Ink Jet Paper* plain papers
Epson Premium Glossy Photo Paper* Epson Premium Glossy
Epson Matte Paper – Heavyweight* Epson Matte
Epson Photo Quality Ink Jet Paper* Epson Matte
Envelopes Envelope
* These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation
that came with the Exif Print or PRINT Image Matching compatible digital camera.
Note:
The availability of special media varies by location. For the latest information on media available in your area, contact
Epson support.
& “Technical Support Web Site” on page 102
Loading Paper
Follow these steps to load paper:
A
Flip the feeder guard forward.
B
Slide out the paper support and the output tray and then raise the stopper.
*
User’s Guide
Paper Handling
18
Note:
When using Legal size paper, lower the stopper (*).
C
Slide the edge guide to the left.
D
Fan a stack of paper, then tap it on a flat surface to even the edges.
E
Load the paper with the printable side up, against the right side of the rear paper feed. The printable side is
usually whiter or glossier than the other side.
Note:
Always load paper into the rear paper feed short edge first, even when you are printing landscape-oriented pictures.
F
Slide the edge guide against the left edge of the paper, but not too tightly.
User’s Guide
Paper Handling
19
G
Flip the feeder guard back.
Note:
❏Leave enough space in front of the product for the paper to be fully ejected.
❏For plain paper, do not load paper above the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 16
Loading Envelopes
Follow these steps to load envelopes:
A
Flip the feeder guard forward.
B
Slide out the paper support and the output tray and then raise the stopper.
User’s Guide
Paper Handling
20
C
Slide the edge guide to the left.
D
Load envelopes short edge first with the flap facing down and to the left. Then slide the edge guide against the
left edge of the envelopes, but not too tightly.
E
Flip the feeder guard back.
Note:
❏The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes
exceeds the limit for plain paper, press down on the envelopes to flatten them before loading. If print quality
declines when a stack of envelopes is loaded, load one envelope at a time.
❏Do not use envelopes that are curled or folded.
❏Flatten the envelope and the flaps before loading.
❏Flatten the leading edge of the envelope before loading.
❏Avoid using envelopes that are too thin, as they may curl during printing.
❏Align the edges of the envelopes before loading.
User’s Guide
Paper Handling
21
Placing Originals
A
Open the document cover and place your original face-down on the scanner glass.
B
Slide the original to the corner.
Note:
See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON
Scan.
& “The edges of your original are not scanned” on page 95
& “Multiple documents are scanned into a single file” on page 95
C
Close the cover gently.
User’s Guide
Paper Handling
22
Printing
Printer Driver and Status Monitor
The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and
the printer utilities help you check the product and keep it in top operating condition.
Note for Windows users:
❏Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click
the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.
If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start
menu, and check in the EPSON folder.
❏If you want to change the language of the driver, select the language you want to use from the Language setting in your
printer driver’s Maintenance window. Depending on the location, this function may not be available.
Accessing the printer driver for Windows
You can access the printer driver from most Windows applications, the Windows Start menu, or the taskbar.
To make settings that apply only to the application you are using, access the printer driver from that application.
To make settings that apply to all of your Windows applications, access the printer driver from the Start menu or the
taskbar.
Refer to the following sections to access the printer driver.
Note:
Screen shots of the printer driver windows in this User’s Guide are from Windows 7.
From Windows applications
A
Click Print or Print Setup on the File menu.
B
In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your
application, you may need to click one or a combination of these buttons.)
From the Start menu
❏Windows 7:
Click the start button, select Devices and Printers. Then right-click the product and select Printing
preferences.
❏Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Then select the product and then click Select printing preferences.
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❏Windows XP:
Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then
click Printing Preferences on the File menu.
From the shortcut icon on the taskbar
Right-click the product icon on the taskbar, then select Printer Settings.
To add a shortcut icon to the Windows taskbar, first access the printer driver from the Start menu as described above.
Next, click the Maintenance tab, and then the Monitoring Preferences button. In the Monitoring Preferences
window, select the Shortcut Icon check box.
Getting information through online help
In the printer driver window, try one of the following procedures.
❏Right-click the item, then click Help.
❏Click the button at the top right of the window, then click the item (for Windows XP only).
Accessing the printer driver for Mac OS X
The table below describes how to access the printer driver dialog.
Dialog Box How to Access It
Page Setup Click Page Setup on the File menu of your application.
Note:
Depending on your application, the Page Setup menu may not appear in the File menu.
Print Click Print on the File menu of your application.
Epson Printer Utility 4 For Mac OS X 10.7, click System Preferences on the Apple menu and then click Print & Scan.
Select your product from the Printers list box, click Options & Supplies, Utility, and then click
Open Printer Utility.
For Mac OS X 10.6, click System Preferences on the Apple menu and then click Print & Fax. Select
your product from the Printers list box, click Options & Supplies, Utility, and then click Open
Printer Utility.
For Mac OS X 10.5, click System Preferences on the Apple menu and then click Print & Fax. Select
your product from the Printers list box, click Open Print Queue and then click Utility button.
Getting information through online help
Click the Help button in the Print dialog box.
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Basic Operations
Basic printing
Note:
❏The screen shots in this section may vary depending on the model.
❏Before you print, load paper properly.
& “Loading Paper” on page 18
& “Loading Envelopes” on page 20
❏Refer to the section below for the printable area.
& “Printable area” on page 99
❏After completing the settings, print one test copy and examine the results before printing an entire job.
Basic product settings for Windows
A
Open the file you want to print.
B
Access the printer settings.
& “Accessing the printer driver for Windows” on page 23
C
Click the Main tab.
D
Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online
help.
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E
Select Portrait (tall) or Landscape (wide) to change the orientation of your print.
Note:
Select Landscape when printing on envelopes.
F
Select the appropriate Paper Type setting.
& “Paper type settings from the printer driver” on page 17
Note:
Print quality is automatically adjusted for the selected Paper Type.
G
Click OK to close the printer settings window.
Note:
To make changes to advanced settings, refer to the relevant section.
H
Print your file.
Basic product settings for Mac OS X
Note:
Screen shots of the printer driver windows in this section are from Mac OS X 10.7.
A
Open the file you want to print.
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B
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 24
Note:
If the simplified status monitor is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for
Mac OS X 10.6 or 10.5) to extend this dialog box.
C
Select the product you are using as the Printer setting.
Note:
Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page
Setup on the File menu of your application, and then make suitable settings.
D
Select the appropriate Paper Size setting.
E
Select the appropriate Orientation setting.
Note:
Select landscape orientation when printing envelopes.
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F
Select Print Settings from the pop-up menu.
G
Select the appropriate Media Type setting.
& “Paper type settings from the printer driver” on page 17
H
Click Print to start printing.
Canceling printing
If you need to cancel printing, follow the instructions in the appropriate section below.
Using the product button
Press y to cancel a print job in progress.
For Windows
Note:
You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the
product.
A
Access the EPSON Status Monitor 3.
& “For Windows” on page 77
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B
Click the Print Queue button. The Windows Spooler appears.
C
Right-click on the job you want to cancel and then select Cancel.
For Mac OS X
Follow the steps below to cancel a print job.
A
Click your product icon in the Dock.
B
In the Document Name list, select the document which is printing.
C
Click the Delete button to cancel the print job.
Other Options
Printing photos the easy way
Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step
instructions in the window let you preview the printed images and get the effects you want without having to make any
difficult settings.
Using the Quick Print function, you can perform one-click printing with the settings you make.
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Note:
The availability of this software varies depending on the product.
Starting Epson Easy Photo Print
For Windows
❏Double-click the Epson Easy Photo Print icon on the desktop.
❏For Windows 7 and Vista:
Click the start button, point to All Programs, click Epson Software, and then click Easy Photo Print.
For Windows XP:
Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print.
For Mac OS X
Double-click the Applications folder on your Mac OS X hard drive, then double-click in turn on the Epson Software
and Easy Photo Print folders and finally double-click the Easy Photo Print icon.
Product presets (for Windows only)
Printer driver presets make printing a snap. You can also create presets of your own.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 23
B
Select a Printing Presets in the Main tab. Product settings are automatically set to the values displayed in the
pop-up window.
2-sided printing (for Windows only)
Use the printer driver to print on both sides of the paper.
Two types of 2-sided printing are available: standard and folded booklet.
2-sided printing is only available for the following papers and sizes.
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Paper Size
Plain paper Legal, Letter, A4, B5, A5, A6
Epson Bright White Ink Jet Paper A4
Note:
❏This feature is not available for Mac OS X.
❏This feature may not be available at some settings.
❏This feature may not be available when the product is accessed over a network or is used as a shared printer.
❏The loading capacity differs during 2-sided printing.
& “Selecting Paper” on page 16
❏Only use papers that are suitable for 2-sided printing. Otherwise, the printout quality may deteriorate.
❏Depending on the paper and the amount of ink used to print text and images, ink may bleed through to the other side of
the paper.
❏The surface of the paper may be smeared during 2-sided printing.
❏This feature is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer
driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window,
check the Enable EPSON Status Monitor 3 check box.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 23
B
Select 2-Sided Printing check box.
C
Click Settings, and make the appropriate settings.
Note:
If you want to print a folded booklet, select Booklet.
D
Check the other settings and print.
Note:
❏The actual binding margin may be different from the specified settings depending on your application.
Experiment with a few sheets to examine actual results before printing the entire job.
❏Make sure that the ink is completely dry before reloading the paper.
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Fit to page printing
Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver.
Note:
This feature may not be available at some settings.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 23
B
Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper
you are using from Output Paper.
C
Check the other settings and print.
Product settings for Mac OS X
A
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 24
B
Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select the desired
paper size from the pop-up menu.
C
Check the other settings and print.
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Pages per sheet printing
Lets you use the printer driver to print two or four pages on a single sheet of paper.
Note:
This feature may not be available at some settings.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 23
B
Select 2-Up or 4-Up as Multi-Page in the Main tab.
C
Click Page Order, and make the appropriate settings.
D
Check the other settings and print.
Product settings for Mac OS X
A
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 24
B
Select the desired number of Pages per Sheet and the Layout Direction (page order) in the Layout pane.
C
Check the other settings and print.
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Sharing the Product for Printing
Setup for Windows
These instructions tell you how to set up your product so other users on the network can share it.
First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the
product to each network computer that will access it.
Note:
❏These instructions are for small networks only. To share the product on a large network, consult your network
administrator.
❏The screen shots in the following section are from Windows 7.
Setting up the product as a shared printer
Note:
❏To set up the product as a shared printer in Windows 7 or Vista, you will need an account with administrator privileges
and the password if you log on as a standard user.
❏To set up the product as a shared printer in Windows XP, you must log on to a Computer Administrator account.
Follow the steps below on the computer that is connected directly to the product:
A
Windows 7:
Click the start button, select Devices and Printers.
Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Windows XP:
Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other
Hardware category.
B
Windows 7:
Right-click the icon for your product, click Printer properties, and then click Sharing. Then click the Change
Sharing Options button.
Windows Vista:
Right-click the icon for your product, and then click Sharing. Click the Change sharing options button and
then click Continue.
Windows XP:
Right-click the icon for your product, then click Sharing.
C
Select Share this printer, then type a Share name.
Note:
Do not use spaces or hyphens in the share name.
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If you want to automatically download printer drivers for computers that are running different versions of
Windows, click Additional Drivers and select the environment and the operating systems of the other
computers. Click OK, then insert the product software disk.
D
Click OK or Close (if you installed additional drivers).
Adding the product to the other network computers
Follow these steps to add the product to each network computer that will access it.
Note:
Your product must be set up as a shared printer on the computer to which it is connected before you can access it from
another computer.
& “Setting up the product as a shared printer” on page 34.
A
Windows 7:
Click the start button, select Devices and Printers.
Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Windows XP:
Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other
Hardware category.
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B
Windows 7 and Vista:
Click the Add a printer button.
Windows XP:
Click the Add a printer button. The Add Printer Wizard appears. Click the Next button.
C
Windows 7 and Vista:
Click Add a network, wireless or Bluetooth printer, and then click Next.
Windows XP:
Select A network printer, or a printer attached to another computer, then click Next.
D
Follow the on-screen instructions to select the product you want to use.
Note:
Depending on the operating system and the configuration of the computer to which the product is connected, the Add Printer
Wizard may prompt you to install the printer driver from the product software disk. Click the Have Disk button and follow
the on-screen instructions.
Setup for Mac OS X
To set up your product on a Mac OS X network, use the Printer Sharing setting. See your Macintosh documentation for
details.
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Scanning
Let’s Try Scanning
Starting a Scan
Let’s scan a document to get used to the process.
A
Place your original(s).
& “Placing Originals” on page 22
B
Start Epson Scan.
❏Windows:
Double-click the Epson Scan icon on the desktop.
❏Mac OS X:
Select Applications > Epson Software > EPSON Scan.
C
Select Home Mode.
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D
Select Text/Line Art as the Document Type setting.
E
Click Preview.
F
Click Scan.
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G
Click OK.
Your scanned image is saved.
Image Adjustment Features
Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image
quality.
See the Help for more details on Epson Scan.
Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
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Tone Correction Provides a graphical interface for adjusting tone levels individually.
Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall
image.
Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting
the highlight and shadow areas of the image.
Unsharp Mask Sharpens the edges of image areas for an overall clearer image.
Descreening Removes rippled patterns (known as moiré) that can appear in subtly shaded image areas such as
skin tones.
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Color Restoration Restores the colors in faded photos automatically.
Backlight Correction Removes shadows from photos that have too much background light.
Dust Removal Removes dust marks from your originals automatically.
Text Enhancement Enhances text recognition when scanning text documents.
Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text
from the graphics.
Color Enhance Enhance a certain color. You can select from red, blue, or green.
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Basic Scanning from Your Computer
Scanning in Full Auto Mode
Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image. This mode is
useful when you need to scan your originals at 100% size.
Note:
See the Help for more details on Epson Scan.
A
Place your original(s).
& “Placing Originals” on page 22
B
Start Epson Scan.
& “Starting Epson Scan Driver” on page 56
C
Select Full Auto Mode from the Mode list.
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Note:
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying
this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning.
D
Click Scan. Epson Scan starts scanning in Full Auto Mode.
Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically.
Your scanned image is saved.
Scanning in Home Mode
Home Mode lets you customize some scanning settings and check the changes you have made in a preview image. This
mode is useful for basic scanning of photos and graphics.
Note:
See the Help for more details on Epson Scan.
A
Place your original(s).
& “Placing Originals” on page 22
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B
Start Epson Scan.
& “Starting Epson Scan Driver” on page 56
C
Select Home Mode from the Mode list.
D
Select the Document Type setting.
E
Select the Image Type setting.
F
Click Preview.
& “Previewing and Adjusting the Scan Area” on page 49
G
Adjust the exposure, brightness, and other image quality settings.
H
Click Scan.
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I
In the File Save Settings window, select the Type setting and then click OK.
Note:
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without
displaying the File Save Settings window.
Your scanned image is saved.
Scanning in Office Mode
Office Mode lets you quickly scan text documents without previewing your image.
Note:
See the Help for more details on Epson Scan.
A
Place your original(s).
& “Placing Originals” on page 22
B
Start Epson Scan.
& “Starting Epson Scan Driver” on page 56
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C
Select Office Mode from the Mode list.
D
Select the Image Type setting.
E
Select the size of your original as the Size setting.
F
Select an appropriate resolution for your original(s) as the Resolution setting.
G
Click Scan.
H
In the File Save Settings window, select the Type setting and then click OK.
Note:
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without
displaying the File Save Settings window.
Your scanned image is saved.
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Scanning in Professional Mode
Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a
preview image. This mode is recommended for advanced users.
Note:
See the Help for more details on Epson Scan.
A
Place your original(s).
& “Placing Originals” on page 22
B
Start Epson Scan.
& “Starting Epson Scan Driver” on page 56
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C
Select Professional Mode from the Mode list.
D
Select the type of original(s) you are scanning as the Document Type setting.
E
If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type
setting.
F
Select the Image Type setting.
G
Select an appropriate resolution for your original(s) as the Resolution setting.
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H
Click Preview to preview your image(s). The Preview window opens and displays your image(s).
& “Previewing and Adjusting the Scan Area” on page 49
I
Select the size of the scanned image(s) as the Target Size setting if necessary. You can scan your images at their
original size, or you can reduce or enlarge their size by selecting Target Size.
J
Adjust the image quality if necessary.
& “Image Adjustment Features” on page 39
Note:
You can save the settings you make as a group of custom settings with a Name, and later apply these custom settings
when scanning. Your custom settings are also available in Epson Event Manager.
See the Help for more details on Epson Event Manager.
K
Click Scan.
L
In the File Save Settings window, select the Type setting and then click OK.
Note:
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without
displaying the File Save Settings window.
Your scanned image is saved.
Previewing and Adjusting the Scan Area
Selecting a preview mode
Once you have selected your basic settings and resolution, you can preview your image and select or adjust the image
area in a Preview window. There are two types of preview.
❏Normal preview displays your previewed image(s) in their entirety. You can select the scan area and make any
image quality adjustments manually.
❏Thumbnail preview displays your previewed image(s) as thumbnail(s). Epson Scan automatically locates the
edges of your scan area, applies automatic exposure settings to the image(s), and rotates the image(s) if necessary.
Note:
❏Some of the settings that you change after previewing an image are reset if you change the preview mode.
❏Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview
type.
❏If you preview image(s) without the Preview dialog displayed, image(s) are displayed in the default preview mode. If you
preview with the Preview dialog displayed, image(s) are displayed in the preview mode that was displayed just before
previewing.
❏To resize the Preview window, click and drag the corner of the Preview window.
❏See the Help for more details on Epson Scan.
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Creating a marquee
A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area.
Do one of the following to draw a marquee.
❏To draw the marquee manually, position the pointer in the area where you want to place the corner of your
marquee and click. Drag the cross-hairs over the image to the opposite corner of the desired scan area.
❏To draw the marquee automatically, click the auto locate icon. You can only use this icon when you are
viewing a normal preview and you only have one document on the scanner glass.
❏To draw the marquee at a specified size, type in a new width and height in the Document Size setting.
❏For best results and image exposure, make sure all sides of the marquee are located inside the preview image. Do
not include any areas around the preview image in the marquee.
Adjusting a marquee
You can move the marquee and adjust its size. If you are viewing a normal preview, you can create multiple marquees
(up to 50) on each image to scan different image areas as separate scan files.
To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click and
drag the marquee to the desired location.
To resize the marquee, position your cursor over the edge or corner of the marquee.
The pointer becomes a straight or angled double-arrow. Click and drag the edge or corner to the desired
size.
To create additional marquees of the same size, click this icon.
To delete a marquee, click inside the marquee and click this icon.
To activate all marquees, click this icon.
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Note:
❏To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the
marquee.
❏To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.
❏If you draw multiple marquees, make sure you click All in the Preview window before you scan. Otherwise, only the area
inside the last marquee you drew will be scanned.
Various Types of Scanning
Scanning a Magazine
First of all, place your magazine and start Epson Scan.
& “Starting a Scan” on page 37
A
Select Home Mode from the Mode list.
B
Select Magazine as the Document Type setting.
C
Click Preview.
D
Adjust the exposure, brightness, and other image quality settings.
See the Help for more details on Epson Scan.
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E
Click Scan.
F
Select PDF as the Type setting, and then click OK.
Your scanned image is saved.
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Scanning Multiple Documents to a PDF File
First of all, place your document and start Epson Scan.
& “Starting a Scan” on page 37
A
Select Professional Mode from the Mode list.
B
Click Preview.
C
Adjust the exposure, brightness, and other image quality settings.
See the Help for more details on Epson Scan.
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D
Click Scan.
E
Select PDF as the Type setting, and then click OK.
Note:
If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document
without displaying the Add Page Confirmation window.
F
Epson Scan starts scanning your document.
G
If you want to scan more pages, click Add page.
Load the document and scan again, repeating as necessary for each page.
If you have finished scanning, go to step 8.
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H
Click Edit page or Save File.
Edit page Select this button if you want to delete or reorder any of the pages. Then use the icons on the
bottom of the Editing Page window to select, rotate, reorder, and delete pages.
See the Help for more details on Epson Scan.
Click OK when you are finished editing your pages.
Save File Select this button when you are finished.
The pages are saved in one PDF file.
Scanning a Photo
First of all, place your photo on the scanner glass and start Epson Scan.
& “Starting a Scan” on page 37
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A
Select Home Mode from the Mode list.
B
Select Photograph as the Document Type setting.
C
Click Preview.
D
Adjust the exposure, brightness, and other image quality settings.
See the Help for more details on Epson Scan.
E
Click Scan.
F
Select JPEG as the Type setting, and then click OK.
Your scanned image is saved.
Software Information
Starting Epson Scan Driver
This software lets you control all aspects of scanning. You can use this as a standalone scanning program or use it with
another TWAIN-compliant scanning program.
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How to start
❏Windows:
Double-click the EPSON Scan icon on the desktop.
Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON
Scan.
❏Mac OS X:
Select Applications > Epson Software > EPSON Scan.
How to access the help
Click the Help button on the Epson Scan driver.
Starting Other Scanning Software
Note:
Some scanning software may not be included in some countries.
Epson Event Manager
This lets you assign any of the product buttons to open a scanning program. You can also save frequently used
scanning settings, which can really speed up your scanning projects.
How to start
❏Windows:
Select the start button or Start > All Programs or Programs> Epson Software > Event Manager.
❏Mac OS X:
Select Applications > Epson Software, and then double-click the Launch Event Manager icon.
How to access the help
❏Windows:
Click the icon in the upper right corner of the screen.
❏Mac OS X:
Click menu > Help > Epson Event Manager Help.
ABBYY FineReader
This software lets you scan a document and convert the text into data that you can edit with a word processing
program.
OCR software cannot recognize, or has difficulty recognizing, the following types of documents or text.
❏Handwritten characters
❏Items that have been copied from other copies
❏Faxes
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❏Text with tightly spaced characters or line pitch
❏Text that is in tables or underlined
❏Cursive or italic fonts, and font sizes less than 8 points
❏Folded or wrinkled documents
See the ABBYY FineReader help for more details.
How to start
❏Windows:
Select the start button or Start > All Programs or Programs > ABBYY FineReader folder > ABBYY
FineReader.
❏Mac OS X:
Select Applications, and then double-click ABBYY FineReader.
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Refilling Ink
Ink Bottle Safety Instructions, Precautions, and
Specifications
Safety instructions
Observe the following when handling the ink:
❏Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle
the ink bottles and ink bottle cap.
❏Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.
❏Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle
caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a
thorough flushing, see a doctor immediately.
If ink gets into your mouth, spit it out immediately and see a doctor right away.
Precautions on refilling ink
Read all of the instructions in this section before refilling ink.
❏Use ink bottles with the correct part number for this product.
& “Ink Bottles” on page 97
❏Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic product behavior.
❏Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic product behavior.
❏This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If
ink gets on your clothes or belongings, it may not come off.
❏To maintain optimum print head performance, some ink is consumed from all ink tanks not only during printing
but also during maintenance operation such as print head cleaning.
❏Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may not
be possible.
❏If the ink level is below the lower line on the ink tank, refill the ink soon. Continued use of the product when the ink
level is below the lower line on the tank could damage the product.
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❏Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the product
when the ink level is below the lower line could damage the product. Epson recommends filling all ink tanks to the
upper line when the product is not operating to reset the ink levels. If the ink tank is filled as specified above, this
product provides an alert and stops operating at the estimated time so that the ink levels do not fall below the lower
line on the ink tank.
❏After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏Store ink bottles in a cool, dark place.
❏Store the ink bottles in the same environment as the product. When storing or transporting an ink bottle after
removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may
leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening
the cap, and take measures to prevent ink from leaking when you transport the bottle.
Ink bottle specifications
❏Epson recommends using the ink bottle before the date printed on the package.
❏The ink bottles packaged with your product are partly used during initial setup. In order to produce high quality
printouts, the print head in your product will be fully charged with ink. This one-off process consumes a quantity
of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the ink tank when your product indicates to refill ink. The yields quoted for you do not include this
reserve.
❏Although the ink bottles may contain recycled materials, this does not affect product function or performance.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper
type or print quality settings. This is because a mixture of color inks is used to create black.
Checking the Ink Levels
To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks.
c
Important:
If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the
product when the ink level is below the lower line on the tank could damage the product.
Refilling the Ink Tanks
Note:
The illustrations show how to refill the black ink. However, the instructions are the same for all of the inks.
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A
Make sure the P light is on, but not flashing.
B
Unhook the ink tank unit from the product and lay it down.
Note:
Do not pull the tubes.
C
Open the ink tank unit cover, and then remove the cap of the ink tank.
Note:
❏Be careful not to spill any ink.
❏Make sure that the color of the ink tank matches the ink color that you want to refill.
D
Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the
cap.
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c
Important:
Install the ink bottle cap tightly; otherwise ink may leak.
Note:
Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to
seal the ink bottle cap.
E
Refill the ink tank with the correct colored ink up to the upper line on the ink tank.
Note:
If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the
ink bottle upright for later use.
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F
Install the cap onto the ink tank securely.
G
Repeat steps 3 to 6 for each ink bottle.
H
Close the ink tank unit cover.
I
Hook the ink tank unit onto the product.
Note:
❏If the B light is on, press the y button.
❏Even if you do not have new ink bottles and one or more ink tanks are not filled up to the upper line on the ink tank, you
can continue using the product. To keep your product operating at its best, however, fill all ink tanks with ink up to the
upper line immediately.
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Maintaining Your Product and Software
Checking the Print Head Nozzles
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by
checking the print head nozzles.
You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by
using the buttons.
Using the Nozzle Check utility for Windows
Follow the steps below to use the Nozzle Check utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the rear paper feed.
C
Right-click the product icon on the taskbar, then select Nozzle Check.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 24
D
Follow the on-screen instructions.
Using the Nozzle Check utility for Mac OS X
Follow the steps below to use the Nozzle Check utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the rear paper feed.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 24
D
Click the Nozzle Check icon.
E
Follow the on-screen instructions.
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Cleaning the Print Head
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by
cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the
product by using the buttons.
c
Important:
Do not turn off the product during head cleaning. If the head cleaning is incomplete, you may not be able to print.
Note:
❏Because print head cleaning uses some ink from all tanks, clean the print head only if quality declines; for example, if the
printout is blurry or the color is incorrect or missing.
❏Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
❏When ink is low you may not be able to clean the print head. Prepare a new ink bottle.
❏If print quality has not improved after repeating this procedure about three times, use the Power Ink Flushing utility.
& “Replacing Ink inside the Ink Tubes” on page 67
❏To maintain print quality, we recommend printing a few pages on a regular basis.
Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that the transportation lock is set to the unlocked position.
B
Make sure that no warnings or errors are indicated in the control panel.
C
Right-click the product icon on the taskbar, then select Head Cleaning.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 24
D
Follow the on-screen instructions.
Using the Head Cleaning utility for Mac OS X
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that the transportation lock is set to the unlocked position.
B
Make sure that no warnings or errors are indicated in the control panel.
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C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 24
D
Click the Head Cleaning icon.
E
Follow the on-screen instructions.
Aligning the Print Head
If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the
Print Head Alignment utility in your printer driver.
Refer to the appropriate section below.
Note:
Do not press y to cancel printing while printing a test pattern with the Print Head Alignment utility.
Using the Print Head Alignment utility for Windows
Follow the steps below to align the print head using the Print Head Alignment utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure A4-size paper is loaded in the rear paper feed.
C
Right-click the product icon on the taskbar, then select Print Head Alignment.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 24
D
Follow the on-screen instructions to align the print head.
Using the Print Head Alignment utility for Mac OS X
Follow the steps below to align the print head using the Print Head Alignment utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure A4-size paper is loaded in the rear paper feed.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 24
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D
Click the Print Head Alignment icon.
E
Follow the on-screen instructions to align the print head.
Replacing Ink inside the Ink Tubes
If there is still banding or missing colors in the printouts even after running Head Cleaning several times, you may need
to replace the ink inside the ink tubes to solve the problem.
The Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes.
c
Important:
This function consumes a lot of ink. Before using this function, make sure there is enough ink in the product’s ink tanks.
If there is not enough ink, refill the ink tanks.
Note:
❏This function consumes a lot of ink. We only recommend using this function after running Head Cleaning several
times.
❏This function effects the service life of the ink pads. Ink pads reach their capacity earlier by running this function.
Contact Epson Support to request replacement before the end of their service life. When the ink pads are at the end of
their service life, the product stops and Epson support is required to continue printing.
❏After using the Power Ink Flushing utility, run the nozzle check again and repeat head cleaning if necessary. If print
quality has still not improved, turn the product off and wait for at least six hours. If you still cannot solve the problem
after trying all of the methods above, contact Epson support.
Using the Power Ink Flushing utility for Windows
Follow the steps below to use the Power Ink Flushing utility.
A
Make sure that the transportation lock is set to the unlocked position.
B
Make sure that no warnings or errors are indicated in the control panel.
C
Access the printer driver.
& “Accessing the printer driver for Windows” on page 23
D
Click the Maintenance tab, then click the Power Ink Flushing button.
E
Follow the on-screen instructions.
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Using the Power Ink Flushing utility for Mac OS X
Follow the steps below to use the Power Ink Flushing utility.
A
Make sure that the transportation lock is set to the unlocked position.
B
Make sure that no warnings or errors are indicated in the control panel.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 24
D
Click the Power Ink Flushing icon.
E
Follow the on-screen instructions.
Saving Power
The product turns off automatically if no operations are performed for a set period.
You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency.
Please consider the environment before making any change.
Follow the steps below to adjust the time.
For Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 23
B
Click the Maintenance tab, and then click the Printer and Option Information button.
C
Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting.
D
Click the OK button.
For Mac OS X
A
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 24
B
Click the Printer Settings button. The Printer Settings screen appears.
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C
Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting.
D
Click the Apply button.
Checking the Number of Sheets of Paper Fed
You can check the number of sheets of paper fed from the printer driver.
Click the Printer and Option Information button on your printer driver’s Maintenance window (for Windows) or on
the Epson Printer Utility 4 (for Mac OS X).
Cleaning the Product
Cleaning the exterior of the product
To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.
c
Important:
Never use alcohol or thinner to clean the product. These chemicals can damage the product.
Note:
Close the paper support and the output tray when you are not using the product to protect the product from dust.
❏Use a soft, dry, clean cloth to clean the surface of the scanner glass.
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass
cleaner and a soft cloth to remove it. Wipe off all remaining liquid.
❏Do not press the surface of the scanner glass with any force.
❏Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean
it. A damaged glass surface can decrease the scan quality.
Cleaning the interior of the product
To keep your print results at their best, clean the roller inside by using the following procedure.
!
Caution:
Be careful not to touch the parts inside the product.
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c
Important:
❏Be careful to keep water away from the electronic components.
❏Do not spray the inside of the product with lubricants.
❏Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is
needed.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Load several sheets of A4-size plain paper.
C
Press one of the r buttons to make a copy without placing a document on the scanner glass.
D
Repeat step 3 until the paper is not smeared with ink.
Transporting the Product
If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar
size.
c
Important:
❏When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be
sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when
you transport the bottle.
A
Plug in the product and turn it on. Wait until the print head returns to the home position, then close the scanner
unit.
B
Turn off the product and unplug its power cord.
C
Disconnect the interface cable from the product.
D
Remove all paper from the rear paper feed.
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E
Open the scanner unit. Secure the print head with tape, as shown below, then close the scanner unit.
F
Set the transportation lock to the locked position.
G
Unhook the ink tank unit from the product and lay it down, and then make sure to install the cap onto the ink
tank securely.
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H
Install the covers that came with your product over the protruding parts of the ink tank, and then hook the ink
tank unit onto the product.
I
Flip the feeder guard forward, close the paper support, and then flip the feeder guard back and close the output
tray.
J
Repack the product in its box, using the protective materials that came with it.
c
Important:
❏Keep the product level during transport. Otherwise, ink may leak.
❏After you move it, remove the tape securing the print head and the covers of ink tanks, then set the transportation
lock to the unlocked position. If you notice a decline in print quality, run a cleaning cycle or align the print head.
❏Do not put opened ink bottles in the box with product.
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Note:
Store the covers of the installed ink tanks at the side of the product for use when transporting the product.
Checking and Installing Your Software
Checking the software installed on your computer
To use the functions described in this User’s Guide, you need to install the following software.
❏Epson Driver and Utilities
❏Epson Easy Photo Print
❏Epson Event Manager
Note:
The availability of Epson Easy Photo Print varies depending on the product.
Follow the steps below to check that the software is installed on your computer.
For Windows
A
Windows 7 and Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
B
Windows 7 and Vista: Click Uninstall a program from the Programs category.
Windows XP: Double-click the Add or Remove Programs icon.
C
Check the list of currently installed programs.
For Mac OS X
A
Double-click Macintosh HD.
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B
Double-click the Epson Software folder in the Applications folder and check the contents.
Note:
❏The Applications folder contains software provided by third parties.
❏To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan
(for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5). Then locate your product in the Printers list box.
Installing the software
Insert the product software disk that came with your product and select the software you want to install on the Software
Select screen.
Uninstalling Your Software
You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating
system.
See the following section for information on determining what applications are installed.
& “Checking the software installed on your computer” on page 73
For Windows
Note:
❏For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user.
❏For Windows XP, you must log on to a Computer Administrator account.
A
Turn off the product.
B
Disconnect the product’s interface cable from your computer.
C
Do one of the following.
Windows 7 and Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
D
Do one of the following.
Windows 7 and Vista: Click Uninstall a program from the Programs category.
Windows XP: Double-click the Add or Remove Programs icon.
E
Select the software you want to uninstall such as your product’s driver and the application from the list
displayed.
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F
Do one of the following.
Windows 7: Click Uninstall/Change or Uninstall.
Windows Vista: Click Uninstall/Change or Uninstall, and then click Continue in the User Account Control
window.
Windows XP: Click Change/Remove or Remove.
Note:
If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click
OK.
G
When the confirmation window appears, click Yes or Next.
H
Follow the on-screen instructions.
In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my
computer now is selected and click Finish.
For Mac OS X
Note:
❏To uninstall your software you need to download the Uninstaller.
Access the site at:
http://www.epson.com
Next, select the support section of your local Epson Web site.
❏To uninstall applications, you must log on to a Computer Administrator account.
You cannot uninstall programs if you log on as a limited account user.
❏Depending on the application, the Installer may be separated from the Uninstaller.
A
Quit all running applications.
B
Double-click the Uninstaller icon in your Mac OS X hard drive.
C
Select the check boxes for the software you want to uninstall, such as the printer driver and the application, from
the list displayed.
D
Click Uninstall.
E
Follow the on-screen instructions.
If you cannot find the software you want to uninstall in the Uninstaller window, double-click the Applications folder
in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.
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Note:
If you uninstall the printer driver and the name of your product remains in the Print & Scan (for Mac OS X 10.7) or Print &
Fax (for Mac OS X 10.6 or 10.5) window, select the name of your product and click the - remove button.
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Troubleshooting for Printing/Copying
Diagnosing the Problem
Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions
until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided by online problem solving,
the control panel, or the status monitor. Refer to the appropriate section below.
If you have a specific problem relating to print quality, a printing problem not related to print quality, or a paper
feeding problem, or if the product does not print at all, refer to the appropriate section.
To solve a problem, you may need to cancel printing.
& “Canceling printing” on page 28
Checking product status
If a problem occurs while printing, an error message will appear in the status monitor window.
If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson
support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the
product’s ink pads are saturated, the product stops and Epson support is required to continue printing.
For Windows
There are two ways to access EPSON Status Monitor 3:
❏Double-click the product shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the
following section:
& “From the shortcut icon on the taskbar” on page 24
❏Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button.
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When you access EPSON Status Monitor 3, the following window appears:
Note:
If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended
Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
EPSON Status Monitor 3 provides the following information:
❏Technical Support:
Click Technical Support to access the Epson technical support website.
❏Print Queue:
You can view Windows Spooler by clicking Print Queue.
For Mac OS X
Follow these steps to access EPSON Status Monitor.
A
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 24
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B
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears.
Paper Jams
!
Caution:
Never touch the buttons on the control panel while your hand is inside the product.
c
Important:
Be careful not to pull the cables or ink tubes, or touch other components inside the product unnecessarily. Otherwise,
ink may leak or the product may be damaged.
Note:
❏Cancel the print job if prompted by a message from the printer driver.
❏If all of the lights on the control panel flash, press the P button to turn the product off and then on again. If only the P
and b lights flash, press x r or r x button.
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Removing jammed paper from inside the product
A
Open the scanner unit.
c
Important:
Do not lift up the scanner unit when the document cover is open.
B
Remove all of the paper inside, including any torn pieces.
C
Close the scanner unit. If the jammed paper remains near the output tray, carefully remove the paper.
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Preventing paper jams
If your paper jams frequently, check the following.
❏The paper is smooth, not curled or wrinkled.
❏You are using high-quality paper.
❏The printable side of the paper is face up in the rear paper feed.
❏The paper stack was fanned before loading.
❏For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 16
❏The edge guide is snug against the left edge of the paper.
❏The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate
properly if it is tilted.
Print Quality Help
If you are having print quality problems, then compare it with the illustrations below. Click the caption under the
illustration that best resembles your prints.
Good sample Good sample
& “Horizontal banding” on page 82 & “Vertical banding or misalignment” on page 82
& “Horizontal banding” on page 82 & “Vertical banding or misalignment” on page 82
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& “Incorrect or missing colors” on page 82 & “Blurry or smeared print” on page 83
Horizontal banding
❏Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 65
❏Try to use genuine Epson ink bottles.
❏Make sure the paper type selected in printer driver is appropriate for the type of paper loaded in the product.
& “Paper type settings from the printer driver” on page 17
❏If there is problem with copy quality, clean the exterior of the product.
& “Cleaning the exterior of the product” on page 69
Vertical banding or misalignment
❏Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 65
❏Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 66
❏For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the
following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or
10.5), your product (in the Printers list box), Options & Supplies, and then Driver.
❏Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product.
& “Paper type settings from the printer driver” on page 17
❏If there is problem with copy quality, clean the exterior of the product.
& “Cleaning the exterior of the product” on page 69
Incorrect or missing colors
❏Make sure the initial ink charging is complete.
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❏Make sure the transportation lock is in the unlocked position.
❏For Windows, clear the Grayscale setting in the Main window in your printer driver.
For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver.
See the online help for details.
❏Adjust the color settings in your application or in your printer driver settings.
For Windows, check the More Options window.
For Mac OS X, check the Color Options dialog box from the Print dialog box.
See the online help for details.
❏Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 65
❏If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver.
& “Replacing Ink inside the Ink Tubes” on page 67
❏Try to use genuine Epson ink bottles and paper recommended by Epson.
Blurry or smeared print
❏Try to use genuine Epson ink bottles and paper recommended by Epson.
❏Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not
operate properly if it is tilted.
❏Make sure your paper is not damaged, dirty, or too old.
❏Make sure your paper is dry and the printable side (the whiter or glossier side) is face up in the rear paper feed.
❏If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product.
& “Paper type settings from the printer driver” on page 17
❏Remove each sheet from the output tray as it is printed.
❏Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle
your prints, follow the instructions of the paper.
❏Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 65
❏Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 66
❏If the paper is smeared with ink after printing, clean the interior of the product.
& “Cleaning the interior of the product” on page 69
❏If there is problem with copy quality, clean the exterior of the product.
& “Cleaning the exterior of the product” on page 69
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Miscellaneous Printout Problems
Incorrect or garbled characters
❏Clear any stalled print jobs.
& “Canceling printing” on page 28
❏Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
Incorrect margins
❏Make sure that the paper is loaded into the rear paper feed correctly.
& “Loading Paper” on page 18
& “Loading Envelopes” on page 20
❏Check the margin settings in your application. Make sure that the margins are within the printable area of the
page.
& “Printable area” on page 99
❏Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
Printout has a slight slant
❏Make sure that the paper is loaded into the rear paper feed correctly.
& “Loading Paper” on page 18
& “Loading Envelopes” on page 20
❏If Draft is selected in Quality in the Main window in your printer driver (for Windows), or Fast Economy is
selected in Print Quality in Print Settings (for Mac OS X), select another setting.
Size or position of copied image is incorrect
❏If the edges of the copy are cropped off, move the original slightly away from the corner.
❏Clean the scanner glass.
& “Cleaning the exterior of the product” on page 69
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Troubleshooting for Printing/Copying
84
Inverted image
❏For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn
off the Mirror Image setting in your application.
For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or
turn off the Mirror Image setting in your application.
For instructions, see the online help for your printer driver or for your application.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
Blank pages print
❏Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance
window of the printer driver.
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following
menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your
product (in the Printers list box), Options & Supplies, and then Driver.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
Printed side is smeared or scuffed
❏If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏Make several copies without placing a document on the scanner glass.
& “Cleaning the interior of the product” on page 69
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
Printing is too slow
❏Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product.
& “Paper type settings from the printer driver” on page 17
❏For Windows, choose a lower Quality in the printer driver Main window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog
box.
& “Accessing the printer driver for Windows” on page 23
& “Accessing the printer driver for Mac OS X” on page 24
❏Close any unnecessary applications.
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Troubleshooting for Printing/Copying
85
❏If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the
printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you
can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the
power on. (The product does not recover with the power off.) After you restart, the product will print at normal
speed.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
If you try all of the methods above and cannot solve the problem, see the following:
& “Increasing the Print Speed (For Windows Only)” on page 88
Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
❏The paper is not curled or creased.
❏The paper is not too old. See the instructions that came with the paper for more information.
❏For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 16
❏Paper is not jammed inside the product. If it is, remove the jammed paper.
& “Paper Jams” on page 79
❏You have followed any special loading instructions that came with your paper.
❏The paper does not have any binder holes.
Multiple pages feed
❏For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 16
❏Make sure the edge guide is snug against the left edge of the paper.
❏Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏Remove the stack of paper and make sure that the paper is not too thin.
& “Paper” on page 98
❏Fan the edges of the stack to separate the sheets, then reload the paper.
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Troubleshooting for Printing/Copying
86
❏If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also
check in your application.
For Windows, check the Copies setting on the Main window.
Mac OS X, check the Copies setting in the Print dialog.
Paper is improperly loaded
If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off
and gently remove the paper. Then turn the product on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
❏If the paper does not eject fully, press one of the r buttons to eject the paper. If the paper is jammed inside the
product, remove it by referring to the following section.
& “Paper Jams” on page 79
❏If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.
The Product Does Not Print
All lights are off
❏Press the P button to make sure the product is on.
❏Make sure that the power cord is securely plugged in.
❏Make sure that your outlet works and is not controlled by a wall switch or timer.
Only the power light is on
❏Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
❏If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
❏If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
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87
❏Users of Windows can clear any stalled print jobs from the Windows Spooler.
& “Canceling printing” on page 28
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
Increasing the Print Speed (For Windows Only)
Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is
slow. Click the Extended Settings button on your printer driver’s Maintenance window.
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88
The following dialog box appears.
Select the following check boxes and print speed may be increased.
❏High Speed Copies
❏Always spool RAW datatype
❏Page Rendering Mode
❏Print as Bitmap
For more details on each item, see the online help.
Other Problem
Printing plain papers quietly
When plain paper is selected for the paper type and Standard (Windows) or Normal (Mac OS X) is selected as for
quality in the printer driver, the product prints at high speed. Try choosing Quiet Mode for quieter operation which
will reduce the print speed.
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89
For Windows, select the Quiet Mode check box in the Main window of your printer driver.
For Mac OS X, select On from the Quiet Mode. To display the Quiet Mode, click through the following menus: System
Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the
Printers list box), Options & Supplies, and then Driver.
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Troubleshooting for Printing/Copying
90
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD Screen or
Status Light
❏Make sure the product is connected to your computer properly.
❏Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the
light source in the scanner unit may need to be replaced. Contact your dealer.
❏Make sure the scanning software is fully installed.
See the paper manual for instructions on installing the scanning software.
Problems When Starting a Scan
❏Check the status light and make sure the product is ready to scan.
❏Make sure your cables are securely connected to the product and a working electrical outlet.
If necessary, test your product’s AC adapter by plugging in another electrical device and turning it on.
❏Turn off the product and computer, and then check the interface cable connection between them to make sure it is
secure.
❏Make sure you select the correct product if a scanner list appears when starting to scan.
Windows:
When you start Epson Scan using the EPSON Scan icon, and the Select Scanner list is displayed, make sure you
select the model of your product.
Mac OS X:
When you start Epson Scan from the Applications folder and the Select Scanner list is displayed, make sure you
select the model of your product.
❏Connect the product directly to the computer’s external USB port or through one USB hub only. The product may
not work properly when connected to the computer through more than one USB hub. If the problem persists, try
connecting the product directly to the computer.
❏If more than one product is connected to your computer, it may not work. Connect only the product you want to
use, and then try scanning again.
❏If the scanning software does not work properly, uninstall the software first and then reinstall it as described in the
paper manual.
& “Uninstalling Your Software” on page 74
User’s Guide
Troubleshooting for Scanning
91
Using the button
Note:
Depending on the product, the scanning function may not be available when using the button.
❏Check if you have assigned a program to the button.
& “Epson Event Manager” on page 57
❏Make sure Epson Scan and Epson Event Manager are installed correctly.
❏If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of
the Epson Software, unblock Epson Event Manager.
& “How to unblock Epson Event Manager” on page 92
❏Mac OS X:
Make sure you are logged on as the user who installed the scanning software. Other users must first start Epson
Scanner Monitor in the Applications folder and then press a button to scan.
How to unblock Epson Event Manager
A
Click Start or the start button, and then point to Control Panel.
B
Do one of the following.
❏Windows 7:
Select System and Security.
❏Windows Vista:
Select Security.
❏Windows XP:
Select Security Center.
C
Do one of the following.
❏Windows 7 and Windows Vista:
Select Allow a program through Windows Firewall.
❏Windows XP:
Select Windows Firewall.
D
Do one of the following.
❏Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and
features list.
❏Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Program or port list.
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92
❏Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Programs and Services list.
E
Click OK.
Using scanning software other than Epson Scan driver
❏If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct
product is selected as the Scanner or Source setting.
❏If you cannot scan using any TWAIN-compliant scanning programs, such as Adobe Photoshop Elements,
uninstall the TWAIN-compliant scanning program and then reinstall it.
& “Uninstalling Your Software” on page 74
Problems With Scanning Time
❏Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a
Hi-Speed external USB port with your product, make sure it meets the system requirements.
& “System Requirements” on page 97
❏Scanning at a high resolution takes a long time.
Problems With Scanned Images
Scan quality is unsatisfactory
Scan quality can be improved by changing the current settings or adjusting the scanned image.
& “Image Adjustment Features” on page 39
An image on the back of your original appears in your scanned image
If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned
image. Try scanning the original with a piece of black paper placed on the back of it. Also make sure the Document
Type and Image Type settings are correct for your original.
Characters are distorted or blurred
❏In Office Mode or Home Mode, select the Text Enhancement check box.
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93
❏Adjust the Threshold setting.
Home Mode:
Select Black&White as the Image Type setting, click the Brightness button, and then try adjusting the Threshold
setting.
Office Mode:
Select Black&White as the Image Type setting, and then try adjusting the Threshold setting.
Professional Mode:
Select Black & White as the Image Type setting and click the + (Windows) or r (Mac OS X) button next to Image
Type. Make the appropriate Image Option setting and then try adjusting the Threshold setting.
❏Increase the resolution setting.
Characters are not recognized correctly when converted into editable text
(OCR)
Place the document so that it is straight on the scanner glass. If the document is skewed, it may not be recognized
correctly.
Ripple patterns appear in your scanned image
A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document.
❏Rotate your original document.
❏Rotate the scanned image using the application software after scanning.
❏Select the Descreening check box.
❏In Professional Mode, change a resolution setting and scan again.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
& “Cleaning the Product” on page 69
User’s Guide
Troubleshooting for Scanning
94
The scanning area or direction is unsatisfactory
The edges of your original are not scanned
❏If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move
the document or photo 6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid
cropping.
❏If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode,
move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the scanner
glass to avoid cropping.
Multiple documents are scanned into a single file
Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.
Cannot scan the area you want
Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode,
Home Mode, or Professional Mode and create marquees on the area you want to scan.
Cannot scan in the direction you want
Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your
documents correctly.
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95
Problems Remain After Trying All Solutions
If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings.
Click Configuration, select the Other tab, and then click Reset All.
User’s Guide
Troubleshooting for Scanning
96
Product Information
Ink Bottles
You can use the following ink bottles with this product:
Ink bottles Part numbers
Black T6641
Cyan T6642
Magenta T6643
Yellow T6644
c
Important:
Genuine Epson ink, other than those specified here, could cause damage that is not covered by Epson’s warranties.
Color Black, Cyan, Magenta, Yellow
Ink bottle life For best results, use up ink within six months after removing a seal from ink bottle.
Temperature Storage:
-20 to 40 ˚C (-4 to 104 ˚F)
1 month at 40 ˚C (104 ˚F)
Freezing:*
-16 ˚C (3.2 ˚F)
* Ink thaws and is usable after approximately 3 hours at 25 ˚C (77 ˚F).
System Requirements
For Windows
System PC Interface
Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher(32-bit), or XP Professional
x64 Edition
USB
For Mac OS X
System PC Interface
Mac OS X 10.5.8, 10.6.x, 10.7.x USB
User’s Guide
Product Information
97
Note:
The UNIX File System (UFS) for Mac OS X is not supported.
Technical Specifications
Note:
Specifications are subject to change without notice.
Printer specifications
Paper path Rear paper feed, top entry
Capacity L110/L210: 6 mm (0.2 in.)
L300/L350: 11 mm (0.4 in.)
Paper
Note:
❏Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson
cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before
purchasing large quantities or printing large jobs.
❏Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch
to a higher grade of paper.
Single sheets:
Size A4 210 × 297 mm
10 × 15 cm (4 × 6 in.)
13 × 18 cm (5 × 7 in.)
A6 105 × 148 mm
A5 148 × 210 mm
B5 182 × 257 mm
9 × 13 cm (3.5 × 5 in.)
13 × 20 cm (5 × 8 in.)
20 × 25 cm (8 × 10 in.)
16:9 wide size (102 × 181 mm)
100 × 148 mm
Letter 8 1/2 × 11 in.
Legal 8 1/2 × 14 in.
Paper types Plain paper or special paper distributed by Epson
Thickness
(for plain paper)
0.08 to 0.11 mm (0.003 to 0.004 in.)
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Product Information
98
Weight
(for plain paper)
64 g/m (17 lb) to 90 g/m (24 lb)
Envelopes:
Size Envelope #10 4 1/8 × 9 1/2 in.
Envelope DL 110 × 220 mm
Envelope C6 114 × 162 mm
Paper types Plain paper
Weight 75 g/m (20 lb) to 90 g/m (24 lb)
Printable area
Highlighted portions show printable area.
Single sheets Envelopes
Minimum margin
Media type Single sheets Envelopes
A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.)
C 3.0 mm (0.12 in.) 21.0 mm (0.83 in.)
Note:
Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be
smeared.
User’s Guide
Product Information
99
Scanner specifications
Scanner type Flatbed color
Photoelectric device CIS
Effective pixels 5100 × 7020 pixels at 600 dpi
Scanning area may be restricted if resolution setting is large.
Document size 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size
Scanning resolution 600 dpi (main scan)
1200 dpi (sub scan)
Output resolution 50 to 4800, 7200, and 9600 dpi
(50 to 4800 dpi in 1 dpi increments)
Image data 16 bits per pixel per color internal
8 bits per pixel per color external (maximum)
Light source LED
Mechanical
Dimensions Storage
Width: 472 mm (18.6 inches)
Depth: 300 mm (11.8 inches)
Height: 145 mm (5.7 inches)
Printing*
Width: 472 mm (18.6 inches)
Depth (L210): 528 mm (20.8 inches)
Depth (L350): 528 mm (20.8 inches)
Height: 279 mm (11.0 inches)
Weight L210: Approx. 4.4 kg (9.7 lb) without the ink and the power cord.
L350: Approx. 4.4 kg (9.7 lb) without the ink and the power cord.
* With the output tray and the stopper extended.
Electrical
100-240 V Model
Input voltage range 90 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 0.5 to 0.3 A
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Product Information
100
Power consumption Standalone copying L210: Approx. 13 W (ISO/IEC24712)
L350: Approx. 12 W (ISO/IEC24712)
Ready mode Approx. 3.5 W
Sleep mode Approx. 1.5 W
Power off Approx. 0.3 W
Note:
Check the label on the back of the product for its voltage.
Environmental
Temperature Operation:
10 to 35 ˚C (50 to 95 ˚F)
Storage:
-20 to 40 ˚C (-4 to 104 ˚F)
1 month at 40 ˚C (104 ˚F)
Humidity Operation:*
20 to 80% RH
Storage:*
5 to 85% RH
* Without condensation
Standards and approvals
European model:
Low voltage directive 2006/95/EC EN60950-1
EMC directive 2004/108/EC EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
Interface
USB - Compatible with the USB 2.0 Specification
User’s Guide
Product Information
101
Where To Get Help
Technical Support Web Site
Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting
information in your product documentation. If you have a Web browser and can connect to the Internet, access the site
at:
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at:
http://www.epson.com
http://www.epson.eu/Support (Europe)
Then, select the support section of your local Epson Web site.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact Epson support services for assistance. If Epson support for your
area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(The serial number label is usually on the back of the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you normally use with your product
❏Number of sheets of paper fed
& “Checking the Number of Sheets of Paper Fed” on page 69
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102
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.tw)
Information on product specifications, drivers for download, and products enquiry are available.
Epson HelpDesk (Phone: +0280242008)
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
Telephone number Fax number Address
02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100,
Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City
105, Taiwan
02-32340688 02-32345299 No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei
County 235, Taiwan
039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Township, Yilan County
265, Taiwan
038-312966 038-312977 No.87, Guolian 2nd Rd., Hualien City, Hualien County 970,
Taiwan
03-2810606 03-2810707 No.413, Huannan Rd., Pingzhen City, Taoyuan County 324,
Taiwan
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City
300, Taiwan
04-23291388 04-23291338 3F., No.510, Yingcai Rd., West Dist., Taichung City 403, Taiwan
04-23805000 04-23806000 No.530, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408,
Taiwan
05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
User’s Guide
Where To Get Help
103
Telephone number Fax number Address
07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,
Taiwan
07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807,
Taiwan
08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
Taiwan
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
User’s Guide
Where To Get Help
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Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street, District 1, Hochiminh City
Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.id)
❏Information on product specifications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏Sales enquiries and product information
❏Technical support
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Epson Service Center
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
User’s Guide
Where To Get Help
105
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with
the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
User’s Guide
Where To Get Help
106
World Wide Web (http://www.epson.com.my)
❏Information on product specifications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk
❏Sales enquiries and product information (Infoline)
Phone: 603-56288222
❏Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone: 603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide
Where To Get Help
107
Epson India Head Office - Bangalore
Phone: 080-30515000
Fax: 30515005
Epson India Regional Offices:
Location Telephone number Fax number
Mumbai 022-28261515 /16/17 022-28257287
Delhi 011-30615000 011-30615005
Chennai 044-30277500 044-30277575
Kolkata 033-22831589 / 90 033-22831591
Hyderabad 040-66331738/ 39 040-66328633
Cochin 0484-2357950 0484-2357950
Coimbatore 0422-2380002 NA
Pune 020-30286000 /30286001/30286002 020-30286000
Ahmedabad 079-26407176 / 77 079-26407347
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk Direct Line: (63-2) 706 2625
E-mail: epchelpdesk@epc.epson.com.ph
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
User’s Guide
Where To Get Help
108
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
User’s Guide
Where To Get Help
109
Index
2
2-Sided..............................................................................................53
2-sided printing...............................................................................30
A
Aligning print head........................................................................66
B
Banding............................................................................................82
Blank pages......................................................................................85
Blurry prints....................................................................................83
Button
problems......................................................................................92
Buttons
control panel................................................................................14
C
Canceling printing..........................................................................28
Mac OS X.....................................................................................29
Windows......................................................................................28
Cleaning
print head.....................................................................................65
Color problems...............................................................................82
Contacting Epson.........................................................................102
Control panel...................................................................................14
Copyright...........................................................................................2
D
Documents
printing.........................................................................................25
Driver................................................................................................56
accessing for Mac OS X..............................................................24
accessing for Windows..............................................................23
uninstalling..................................................................................74
E
Easy Photo Print.............................................................................29
Enlarging pages...............................................................................32
Envelopes
loading..........................................................................................20
printable area...............................................................................99
Epson
Easy Photo Print.........................................................................29
paper.............................................................................................16
Epson Event Manager....................................................................57
Errors
print..............................................................................................77
scan...............................................................................................91
F
Fit to page printing.........................................................................32
Full Auto Mode...............................................................................42
H
Head cleaning
Mac OS X.....................................................................................65
Windows......................................................................................65
Help
Epson..........................................................................................102
Epson Event Manager................................................................57
Epson Scan...................................................................................56
Home Mode.....................................................................................43
Horizontal banding........................................................................82
I
Image Adjustment..........................................................................39
Incorrect characters........................................................................84
Initialize............................................................................................96
Ink
precaution....................................................................................59
Ink bottles
part numbers...............................................................................97
Interface cables..............................................................................101
L
Light
status lights..................................................................................91
Lights
control panel................................................................................14
Loading
envelopes......................................................................................20
paper.......................................................................................16, 18
M
Mac OS X
accessing product settings.........................................................24
checking product status.............................................................78
Managing print jobs
Windows......................................................................................77
Margins
problems......................................................................................84
Marquee...........................................................................................50
Mirror image...................................................................................85
Misalignment...................................................................................82
Multiple pages per sheet................................................................33
User’s Guide
Index
110
N
Nozzle check....................................................................................64
Mac OS X.....................................................................................64
Windows......................................................................................64
O
Office Mode.....................................................................................45
P
Pages per sheet printing.................................................................33
Paper
Epson special paper....................................................................16
feeding problems........................................................................86
jams...............................................................................................79
loading..........................................................................................18
loading capacity..........................................................................16
printable area...............................................................................99
specifications...............................................................................98
wrinkling......................................................................................87
PDF...................................................................................................53
Photo
software........................................................................................29
Previewing.......................................................................................49
Print head
aligning.........................................................................................66
checking.......................................................................................64
cleaning........................................................................................65
Print quality
improving....................................................................................81
Print speed
increasing...............................................................................85, 88
Printable area specifications..........................................................99
Printing
2-sided..........................................................................................30
canceling......................................................................................28
fit to page.....................................................................................32
multiple pages per sheet.............................................................33
preset............................................................................................30
shortcut........................................................................................30
text................................................................................................25
Problems
banding........................................................................................82
blank pages..................................................................................85
blurry prints.................................................................................83
contacting Epson......................................................................102
diagnosing....................................................................................77
incorrect characters....................................................................84
incorrect colors...........................................................................82
margins.........................................................................................84
mirror image...............................................................................85
paper feeding...............................................................................86
paper jams....................................................................................79
print..............................................................................................77
print speed...................................................................................85
product does not print...............................................................87
scan...............................................................................................91
smeared prints.......................................................................83, 85
solving........................................................................................102
Product
checking status............................................................................77
cleaning........................................................................................69
parts..............................................................................................12
transporting.................................................................................70
Product settings
accessing for Mac OS X..............................................................24
accessing for Windows..............................................................23
Power Off Timer.........................................................................68
Professional Mode..........................................................................47
R
Reducing page size..........................................................................32
Refilling the ink tanks....................................................................60
Resizing pages..................................................................................32
Restrictions on copying..................................................................11
S
Safety information............................................................................9
Scan quality problems....................................................................93
Scanner glass....................................................................................22
Scanning software
bundle software...........................................................................57
Service.............................................................................................102
Sharing printer
Mac OS X.....................................................................................36
Windows......................................................................................34
Shipping product............................................................................70
Smeared prints..........................................................................83, 85
Software
uninstalling..................................................................................74
Specifications
ink bottles.....................................................................................97
mechanical.................................................................................100
paper.............................................................................................98
printer...........................................................................................98
scanner.......................................................................................100
standards and approvals..........................................................101
Speed
increasing...............................................................................85, 88
Status lights......................................................................................91
Status Monitor
Mac OS X.....................................................................................78
System requirements......................................................................97
T
Technical support.........................................................................102
Text
printing documents....................................................................25
Trademarks........................................................................................2
Transporting product.....................................................................70
U
USB
connecter...................................................................................101
User’s Guide
Index
111
