Table of Contents
- Contents
- Introduction to Your Projector
- Setting Up the Projector
- Using the Projector on a Network
- Wired Network Projection
- Wireless Network Projection
- Setting Up Projector Network E-Mail Alerts
- Setting Up Monitoring Using SNMP
- Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring)
- Controlling a Networked Projector Using a Web Browser
- Using Crestron Connected
- Registering a Digital Certificate on the Projector
- Using Basic Projector Features
- Turning On the Projector
- Turning Off the Projector
- Setting the Date and Time
- Selecting the Language for the Projector Menus
- Adjusting the Image Height
- Image Shape
- Resizing the Image with the Zoom Ring
- Focusing the Image Using the Focus Ring
- Remote Control Operation
- Selecting an Image Source
- Projection Modes
- Image Aspect Ratio
- Color Mode
- Controlling the Volume with the Volume Buttons
- Projecting a PC Free Presentation
- Adjusting Projector Features
- Shutting Off the Picture and Sound Temporarily
- Stopping Video Action Temporarily
- Zooming Into and Out of Images
- Projector Security Features
- Projector Identification System for Multiple Projector Control
- Projecting Two Images Simultaneously
- Scheduling Projector Events
- Copying Menu Settings Between Projectors
- Adjusting the Menu Settings
- Using the Projector's Menus
- Image Quality Settings - Image Menu
- Input Signal Settings - Signal Menu
- Projector Feature Settings - Settings Menu
- Projector Setup Settings - Extended Menu
- Projector Network Settings - Network Menu
- Projector Setup Settings - ECO Menu
- Projector Information Display - Info Menu
- Projector Reset Options - Reset Menu
- Maintaining and Transporting the Projector
- Solving Problems
- Projection Problem Tips
- Projector Light Status
- Using the Projector Help Displays
- Solving Image or Sound Problems
- Solutions When No Image Appears
- Solutions When Image is Incorrect Using the USB Display Function
- Solutions When "No Signal" Message Appears
- Solutions When "Not Supported" Message Appears
- Solutions When Only a Partial Image Appears
- Solutions When the Image is Not Rectangular
- Solutions When the Image Contains Noise or Static
- Solutions When the Image is Fuzzy or Blurry
- Solutions When the Image Brightness or Colors are Incorrect
- Solutions to Sound Problems
- Solving Projector or Remote Control Operation Problems
- Solutions When a Battery Message Appears
- Solving Network Problems
- Solutions When Wireless Authentication Fails
- Solutions When You Cannot Access the Projector Through the Web
- Solutions When Network Alert E-Mails are Not Received
- Solutions When You Cannot Connect Using Screen Mirroring
- Solutions When the Image Contains Static During Network Projection
- Solutions When the Image or Sound Contains Static During Screen Mirroring
- Where to Get Help (U.S. and Canada)
- Technical Specifications
- General Projector Specifications
- Projector Lamp Specifications
- Remote Control Specifications
- Projector Dimension Specifications
- Projector Electrical Specifications
- Projector Environmental Specifications
- Projector Safety and Approvals Specifications
- Supported Video Display Formats
- USB Display System Requirements
- Notices
Epson 992F User Manual
Displayed below is the user manual for 992F by Epson which is a product in the Data Projectors category. This manual has pages.
Related Manuals
PowerLite
E20/X49/W49/118/119W/982W/992F/1288
User's Guide
3
Contents
PowerLite E20/X49/W49/118/119W/982W/992F/1288 User's Guide ....................................................... 11
Introduction to Your Projector ................................................................................................................. 12
Projector Features.............................................................................................................................. 12
Product Box Contents.................................................................................................................... 13
Additional Components ................................................................................................................ 14
Additional Projector Software and Manuals................................................................................... 15
Optional Equipment and Replacement Parts................................................................................. 16
Warranty and Registration Information .......................................................................................... 17
Notations Used in the Documentation ................................................................................................ 18
Where to Go for Additional Information .............................................................................................. 18
Projector Part Locations ..................................................................................................................... 18
Projector Parts - Front/Top ............................................................................................................ 19
Projector Parts - Rear .................................................................................................................... 20
Projector Parts - Base.................................................................................................................... 21
Projector Parts - Control Panel ...................................................................................................... 22
Projector Parts - Remote Control................................................................................................... 24
Setting Up the Projector ........................................................................................................................... 26
Projector Placement........................................................................................................................... 26
Projector Setup and Installation Options ....................................................................................... 26
Projection Distance........................................................................................................................ 28
Projector Connections........................................................................................................................ 35
Connecting to Computer Sources.................................................................................................. 35
Connecting to a Computer for USB Video and Audio................................................................ 35
Connecting to a Computer for VGA Video and Audio................................................................ 36
Connecting to a Computer for HDMI Video and Audio.............................................................. 37
Connecting to Video Sources ........................................................................................................ 38
Connecting to an HDMI Video Source ...................................................................................... 39
Connecting to a Component Video Source ............................................................................... 39
Connecting to a Composite Video Source ................................................................................ 40
Connecting to a Video Source for Sound .................................................................................. 41
4
Connecting External Output Devices............................................................................................. 41
Connecting to an External Computer Monitor ........................................................................... 42
Connecting to External Speakers.............................................................................................. 42
Connecting a Microphone ......................................................................................................... 43
Connecting to External USB Devices ............................................................................................ 44
USB Device Projection.............................................................................................................. 44
Connecting a USB Device or Camera to the Projector.............................................................. 45
Selecting the Connected USB Source ...................................................................................... 46
Disconnecting a USB Device or Camera From the Projector .................................................... 46
Connecting to a Document Camera .............................................................................................. 46
Installing Batteries in the Remote Control .......................................................................................... 47
Opening the Lens Cover .................................................................................................................... 49
Using the Projector on a Network ............................................................................................................ 50
Wired Network Projection................................................................................................................... 50
Connecting to a Wired Network ..................................................................................................... 50
Selecting Wired Network Settings ................................................................................................. 51
Wireless Network Projection .............................................................................................................. 55
Installing the Wireless LAN Module ............................................................................................... 55
Using a QR Code to Connect a Mobile Device .............................................................................. 57
Using Quick Wireless Connection (Windows)................................................................................ 59
Selecting Wireless Network Settings Manually.............................................................................. 61
Wireless LAN Menu Settings .................................................................................................... 64
Selecting Wireless Network Settings in Windows.......................................................................... 65
Selecting Wireless Network Settings on Mac ................................................................................ 66
Setting Up Wireless Network Security ........................................................................................... 66
Setting Up Projector Network E-Mail Alerts ........................................................................................ 67
Network Projector E-mail Alert Messages ..................................................................................... 69
Setting Up Monitoring Using SNMP ................................................................................................... 69
Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring) .......... 71
Screen Mirroring Restrictions ........................................................................................................ 71
Selecting Screen Mirroring Settings .............................................................................................. 71
Connecting for Screen Mirroring with Miracast .............................................................................. 73
Connecting for Screen Mirroring with a Windows 8.x/Windows 10 Computer ............................... 73
5
Controlling a Networked Projector Using a Web Browser .................................................................. 74
Using Crestron Connected................................................................................................................. 77
Setting Up Crestron Connected..................................................................................................... 77
Controlling a Networked Projector Using Crestron Connected...................................................... 78
Registering a Digital Certificate on the Projector ................................................................................ 81
Importing a Web Server Certificate Using the Projector Menus..................................................... 81
Registering Digital Certificates from a Web Browser ..................................................................... 82
Digital Certificate Types................................................................................................................. 84
Using Basic Projector Features ............................................................................................................... 86
Turning On the Projector .................................................................................................................... 86
Using the Home Screen................................................................................................................. 88
Turning Off the Projector .................................................................................................................... 89
Setting the Date and Time.................................................................................................................. 91
Date and Time Settings ................................................................................................................. 92
Selecting the Language for the Projector Menus................................................................................ 93
Adjusting the Image Height ................................................................................................................ 94
Image Shape...................................................................................................................................... 95
Correcting Image Shape with the Horizontal Keystone Slider ....................................................... 95
Correcting Image Shape with the Keystone Buttons...................................................................... 96
Correcting Image Shape with Quick Corner .................................................................................. 99
Resizing the Image with the Zoom Ring ........................................................................................... 101
Focusing the Image Using the Focus Ring....................................................................................... 101
Remote Control Operation ............................................................................................................... 102
Selecting an Image Source .............................................................................................................. 103
Projection Modes ............................................................................................................................. 105
Changing the Projection Mode Using the Remote Control .......................................................... 105
Changing the Projection Mode Using the Menus......................................................................... 106
Image Aspect Ratio .......................................................................................................................... 107
Changing the Image Aspect Ratio ............................................................................................... 107
Available Image Aspect Ratios.................................................................................................... 108
Color Mode....................................................................................................................................... 109
Changing the Color Mode............................................................................................................ 109
Available Color Modes................................................................................................................. 110
6
Turning On Auto Iris..................................................................................................................... 110
Controlling the Volume with the Volume Buttons.............................................................................. 111
Projecting a PC Free Presentation ................................................................................................... 112
PC Free Precautions ................................................................................................................... 112
Supported PC Free File Types .................................................................................................... 113
Starting a PC Free Slideshow...................................................................................................... 114
Starting a PC Free Movie Presentation ....................................................................................... 116
PC Free Display Options ............................................................................................................. 117
Adjusting Projector Features ................................................................................................................. 119
Shutting Off the Picture and Sound Temporarily .............................................................................. 119
Stopping Video Action Temporarily .................................................................................................. 120
Zooming Into and Out of Images ...................................................................................................... 121
Projector Security Features.............................................................................................................. 122
Password Security Types ............................................................................................................ 122
Setting a Password ................................................................................................................. 122
Selecting Password Security Types........................................................................................ 124
Entering a Password to Use the Projector............................................................................... 125
Saving a User's Logo Image to Display................................................................................... 126
Locking the Projector's Buttons ................................................................................................... 128
Unlocking the Projector's Buttons ........................................................................................... 129
Installing a Security Cable ........................................................................................................... 129
Projector Identification System for Multiple Projector Control........................................................... 129
Setting the Projector ID................................................................................................................ 130
Setting the Remote Control ID..................................................................................................... 131
Matching Multiple-Projector Display Quality ................................................................................ 131
Projecting Two Images Simultaneously............................................................................................ 133
Scheduling Projector Events ............................................................................................................ 135
Saving a Scheduled Event........................................................................................................... 135
Viewing Scheduled Events .......................................................................................................... 137
Editing a Scheduled Event........................................................................................................... 138
Copying Menu Settings Between Projectors .................................................................................... 139
Saving Settings to a USB Flash Drive.......................................................................................... 140
Transferring Settings from a USB Flash Drive ............................................................................. 141
7
Saving Settings to a Computer .................................................................................................... 143
Transferring Settings from a Computer ....................................................................................... 144
Adjusting the Menu Settings .................................................................................................................. 147
Using the Projector's Menus............................................................................................................. 147
Image Quality Settings - Image Menu .............................................................................................. 149
Input Signal Settings - Signal Menu.................................................................................................. 152
Projector Feature Settings - Settings Menu...................................................................................... 154
Projector Setup Settings - Extended Menu....................................................................................... 157
Projector Network Settings - Network Menu..................................................................................... 160
Projector Setup Settings - ECO Menu .............................................................................................. 163
Projector Information Display - Info Menu ........................................................................................ 165
Event ID Code List....................................................................................................................... 166
Projector Reset Options - Reset Menu............................................................................................. 167
Maintaining and Transporting the Projector ......................................................................................... 169
Projector Maintenance ..................................................................................................................... 169
Cleaning the Lens........................................................................................................................ 169
Cleaning the Projector Case........................................................................................................ 170
Air Filter and Vent Maintenance .................................................................................................. 170
Cleaning the Air Filter and Vents............................................................................................. 171
Replacing the Air Filter............................................................................................................ 171
Projector Lamp Maintenance....................................................................................................... 174
Replacing the Lamp ................................................................................................................ 175
Resetting the Lamp Timer....................................................................................................... 179
Replacing the Remote Control Batteries ..................................................................................... 180
Transporting the Projector................................................................................................................ 182
Solving Problems .................................................................................................................................... 183
Projection Problem Tips ................................................................................................................... 183
Projector Light Status ....................................................................................................................... 183
Using the Projector Help Displays .................................................................................................... 187
Solving Image or Sound Problems ................................................................................................... 188
Solutions When No Image Appears............................................................................................. 188
Solutions When Image is Incorrect Using the USB Display Function .......................................... 189
Solutions When "No Signal" Message Appears........................................................................... 190
8
Displaying From a PC Laptop ................................................................................................. 190
Displaying From a Mac Laptop ............................................................................................... 191
Solutions When "Not Supported" Message Appears ................................................................... 191
Solutions When Only a Partial Image Appears............................................................................ 192
Solutions When the Image is Not Rectangular ............................................................................ 192
Solutions When the Image Contains Noise or Static ................................................................... 193
Solutions When the Image is Fuzzy or Blurry .............................................................................. 194
Solutions When the Image Brightness or Colors are Incorrect .................................................... 194
Solutions to Sound Problems ...................................................................................................... 195
Solving Projector or Remote Control Operation Problems ............................................................... 196
Solutions to Projector Power or Shut-Off Problems..................................................................... 197
Solutions to Remote Control Problems........................................................................................ 197
Solutions to Password Problems ................................................................................................. 198
Solutions When a Battery Message Appears ................................................................................... 199
Solving Network Problems ............................................................................................................... 199
Solutions When Wireless Authentication Fails ............................................................................ 199
Solutions When You Cannot Access the Projector Through the Web ......................................... 200
Solutions When Network Alert E-Mails are Not Received............................................................ 201
Solutions When You Cannot Connect Using Screen Mirroring.................................................... 201
Solutions When the Image Contains Static During Network Projection ....................................... 202
Solutions When the Image or Sound Contains Static During Screen Mirroring ........................... 202
Where to Get Help (U.S. and Canada) ............................................................................................. 202
Technical Specifications ........................................................................................................................ 204
General Projector Specifications ...................................................................................................... 204
Projector Lamp Specifications.......................................................................................................... 211
Remote Control Specifications ......................................................................................................... 213
Projector Dimension Specifications.................................................................................................. 213
Projector Electrical Specifications .................................................................................................... 214
Projector Environmental Specifications............................................................................................ 214
Projector Safety and Approvals Specifications................................................................................. 215
Supported Video Display Formats.................................................................................................... 215
USB Display System Requirements................................................................................................. 217
9
Notices ..................................................................................................................................................... 219
Recycling (U.S. and Canada)........................................................................................................... 219
Important Safety Information ............................................................................................................ 219
Important Safety Instructions............................................................................................................ 220
Restriction of Use ........................................................................................................................ 223
List of Safety Symbols and Instructions............................................................................................ 223
FCC Compliance Statement............................................................................................................. 227
Binding Arbitration and Class Waiver ............................................................................................... 228
Trademarks...................................................................................................................................... 231
Copyright Notice............................................................................................................................... 232
A Note Concerning Responsible Use of Copyrighted Materials................................................... 232
Copyright Attribution.................................................................................................................... 232
11
PowerLite E20/X49/W49/118/119W/982W/992F/1288 User's
Guide
Welcome to the PowerLite E20/X49/W49/118/119W/982W/992F/1288 User's Guide.
For a printable PDF copy of this guide, click here.
Note: The PowerLite 992F is shown in most illustrations in this manual, unless noted otherwise.
Note: Availability of products in this guide varies by country.
12
Introduction to Your Projector
Refer to these sections to learn more about your projector and this manual.
Projector Features
Notations Used in the Documentation
Where to Go for Additional Information
Projector Part Locations
Projector Features
Your projector includes these special features:
Bright, high-resolution projection system
• PowerLite E20: Up to 3400 lumens of color brightness (color light output) and 3400 lumens of white
brightness (white light output)
• PowerLite X49: Up to 3600 lumens of color brightness (color light output) and 3600 lumens of white
brightness (white light output)
• PowerLite W49/118: Up to 3800 lumens of color brightness (color light output) and 3800 lumens of
white brightness (white light output)
• PowerLite 119W/992F/1288: Up to 4000 lumens of color brightness (color light output) and 4000
lumens of white brightness (white light output)
• PowerLite 982W: Up to 4200 lumens of color brightness (color light output) and 4200 lumens of white
brightness (white light output)
Note: Color brightness (color light output) and white brightness (white light output) will vary depending
on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output
measured in accordance with ISO 21118.
• PowerLite E20/X49/118: Native resolution of 1024 × 768 pixels (XGA)
• PowerLite W49/119W/982W: Native resolution of 1280 × 800 pixels (WXGA)
• PowerLite 992F/1288: Native resolution of 1920 × 1080 pixels (Full HD)
Flexible connectivity
• Plug-and-play USB projection for instant setup
13
• Wireless network support for projection, monitoring, and control via remote (requires the optional
wireless LAN module for PowerLite X49/W49/118/119W/982W; not available on PowerLite E20)
• Projection from iOS devices, Android devices, and Chromebooks with the free Epson iProjection app;
visit epson.com/iprojection (U.S.), epson.ca/iprojection (Canada), or latin.epson.com/iprojection (Latin
America) for more information (requires the optional wireless LAN module for PowerLite
X49/W49/118/119W/982W; not available on PowerLite E20)
• PC Free photo slide shows via connected USB memory devices or Epson document camera (not
available on PowerLite E20)
• Two HDMI ports for multiple high-definition AV devices
• Miracast screen mirroring for laptops and mobile devices (PowerLite 992F/1288)
Easy-to-use setup and operation features
• Epson's quick-connect on-screen QR code feature for easy wireless setup
• Low total cost of ownership with longer lamp life
• Automatic vertical keystone correction (not available on PowerLite E20) and innovative horizontal
keystone correction slider for flexible projector placement
• Epson's Instant Off and Direct Power On features for quick setup and shut down
• Built-in closed captioning decoder (composite NTSC input signal only)
Note: The PowerLite 992F is shown in most illustrations in this manual, unless noted otherwise.
Product Box Contents
Additional Components
Additional Projector Software and Manuals
Optional Equipment and Replacement Parts
Warranty and Registration Information
Parent topic: Introduction to Your Projector
Product Box Contents
Save all the packaging in case you need to ship the projector. Always use the original packaging (or
equivalent) when shipping.
14
Make sure your projector boxes included all of these parts:
1 Projector
2 Remote control
3 Remote control batteries (two AA alkaline)
4 Power cord
5 VGA computer cable
6 Wireless LAN module cover (PowerLite X49/W49/118/119W/982W)
Note: Your projector may include an HDMI cable instead of a VGA computer cable. The wireless LAN
module cover may be provided with the optional wireless LAN module instead of the projector.
Parent topic: Projector Features
Related concepts
Projector Connections
Additional Components
Depending on how you plan to use the projector, you may need to obtain additional components.
Note: To connect a Mac that does not include a compatible video output port, you need to obtain an
adapter that allows you to connect to an input port on the projector. Contact Apple for compatible
adapter options. To connect a smartphone or tablet, you may need to obtain an adapter that allows you
15
to connect to the projector. This allows you to mirror your smartphone or tablet screens, watch movies,
and more. Contact your device manufacturer for compatible adapter options.
Unless listed as available from Epson in this table, see your local computer or electronics dealer for
purchase information.
Signal or connection
type
Additional component necessary
Component video D-sub, 15-pin, component-to-VGA video cable or adapter
Available for purchase from Epson or an authorized Epson reseller.
HDMI Compatible HDMI cable
Available for purchase from Epson or an authorized Epson reseller.
Note: Older Mac computers (2009 and earlier) may not support HDMI
audio.
USB Compatible USB cable
Audio from certain ports Commercially available audio cable compatible with your device
Parent topic: Projector Features
Additional Projector Software and Manuals
After connecting and setting up the projector, install the projector software as necessary. You may need
to install it from a software CD, if included, or download the software and manuals as necessary.
You can install the projector software programs listed here and view their manuals for instructions on
using them.
Note: If you still need help after checking this manual and the sources listed here, you can use the
Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help."
16
Projector software Manual Description
Epson Projector
Management (Windows
only)
Epson Projector
Management Operation
Guide
Lets you monitor and control your projector
through the network.
You can download the latest software and
documentation from the Epson web site. Go to
epson.com/support (U.S.), epson.ca/support
(Canada), or latin.epson.com/support
(Caribbean) and select your projector.
Epson iProjection
(Windows/Mac)
Epson iProjection
Operation Guide
(Windows/Mac)
Lets you project the computer screens of
users over a network.
You can download the latest software and
documentation from the Epson web site. Go to
epson.com/support (U.S.), epson.ca/support
(Canada), or latin.epson.com/support
(Caribbean) and select your projector.
Epson iProjection app Instructions are included
with the app (instructions
included with the app
available only in English)
Lets you project from an iOS device, Android
device, or Chromebook if your projector is
connected to a network that includes a
wireless access point.
Visit epson.com/support (U.S.),
epson.ca/support (Canada), or
latin.epson.com/support (Caribbean) for more
information. (Software available only in
English.)
—Open Source Software
License
You can download this document from the
Epson web site. Go to epson.com/support
(U.S.) or epson.ca/support (Canada) and
select your projector. (Document available
only in English.)
Parent topic: Projector Features
Optional Equipment and Replacement Parts
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in
17
Canada, or visit latin.epson.com (Caribbean). Or you can purchase online at epsonstore.com (U.S.
sales) or epsonstore.ca (Canadian sales).
Note: Availability of accessories varies by country.
Epson offers the following optional accessories and replacement parts for your projector:
Option or part Part number
Genuine Epson replacement lamp (ELPLP97) V13H010L97
Replacement air filter (ELPAF32) for PowerLite
E20/X49/W49/118/119W
V13H134A32
Replacement air filter (ELPAF54) for PowerLite 982W/992F/1288 V13H134A54
Wireless LAN module (ELPAP11) for PowerLite
X49/W49/118/119W/982W
V12H005A02
Universal projector mount (ELPMBPJG) V12H808001
Soft carrying case (ELPKS70) V12H001K70
Active speakers (ELPSP02) V12H467020
Epson DC-07 USB document camera (ELPDC07) V12H759020
Epson DC-13 document camera (ELPDC13) V12H757020
Epson DC-21 document camera (ELPDC21) V12H758020
HDMI audio video cable 3 feet (0.9 m) length AV22300-03
HDMI audio video cable 6 feet (1.8 m) length AV22300-06
1-Year Extended Exchange Service Plan EPPEXPA1
2-Year Extended Exchange Service Plan EPPEXPA2
Parent topic: Projector Features
Warranty and Registration Information
Your projector comes with a basic warranty that lets you project with confidence. For details, see the
warranty brochure that came with your projector.
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features
18
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
•Warnings must be followed carefully to avoid bodily injury.
•Cautions must be observed to avoid damage to your equipment.
•Notes contain important information about your projector.
•Tips contain additional projection information.
Parent topic: Introduction to Your Projector
Where to Go for Additional Information
Need quick help on using your projector? Here's where to look for help:
• Built-in help system
Press the Home button on the remote control or projector, select Help, and press Enter to get quick
solutions to common problems.
•epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean)
View FAQs (frequently asked questions) and e-mail your questions to Epson technical support 24
hours a day.
• If you still need help after checking this manual and any other sources listed here, you can use the
Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help."
Parent topic: Introduction to Your Projector
Related references
Where to Get Help (U.S. and Canada)
Projector Part Locations
Check the projector part illustrations to learn about the parts on your projector.
Note: The PowerLite 992F is shown in most illustrations in this manual, unless noted otherwise.
Projector Parts - Front/Top
Projector Parts - Rear
Projector Parts - Base
Projector Parts - Control Panel
19
Projector Parts - Remote Control
Parent topic: Introduction to Your Projector
Projector Parts - Front/Top
1 Exhaust vent
2 A/V Mute slide lever
3 Foot release lever
4 Lens cover
5 Front adjustable foot
6 Lens
7 Remote control receiver
8 Horizontal keystone slider
9 Air filter/intake vent
10 Air filter cover
11 Kensington security lock slot
20
12 Control panel
13 Zoom ring
14 Focus ring
15 Lamp cover
Parent topic: Projector Part Locations
Projector Parts - Rear
1 AC input
2RS-232C port (not available on PowerLite 1288)
3Video port
4Mic port (not available on PowerLite E20/X49/W49/1288)
5Land Raudio ports
6Monitor Out port (not available on PowerLite 1288)
7Audio1 port (not available on PowerLite 1288)
8Audio Out port (not available on PowerLite 1288)
9Audio2 port (not available on PowerLite 1288)
10 Computer2 port (not available on PowerLite 1288)
21
11 Speaker
12 HDMI1 and HDMI2 ports (HDMI2 not available on PowerLite E20/X49)
13 Computer1 port
14 LAN (network) port (not available on PowerLite E20/1288)
15 USB-B port
16 USB-A port (not available on PowerLite E20)
17 Wireless LAN module cover screw (not available on PowerLite E20/1288)
18 Remote receiver
Parent topic: Projector Part Locations
Projector Parts - Base
23
PowerLite X49/W49/118/119W/982W/992F/1288
1Source Search button (searches for connected video sources)
2Enter button (selects options)
3 Vertical keystone adjustment buttons (displays the adjustment screen and adjusts screen shape)
and arrow buttons
4Esc button (cancels/exits functions)
5 Volume buttons (adjust speaker volume), horizontal keystone adjustment buttons, and arrow
buttons
6Menu button (accesses projector menu system)
7Home button (displays Home screen)
8 Power button
9 Status lights
Parent topic: Projector Part Locations
Related references
Projector Light Status
25
1 Power button
2HDMI button (cycles through connected HDMI sources)
3Computer button (cycles through connected computer sources)
4 Numeric buttons (enter numbers when you hold down the Num button)
5Auto button (automatically adjusts position, tracking, and sync settings when projecting from a
computer using a VGA cable)
6Num button (when held down, switches numeric buttons to number function)
7Menu button (accesses projector menu system)
8 Arrow buttons (move through on-screen options)
9 Enter button (selects options)
10 User button (customizable for different functions)
11 Color Mode button (selects display modes)
12 Aspect button (selects the image aspect ratio)
13 E-Zoom +/–buttons (zoom into and out of the image)
14 A/V Mute button (turns off picture and sound)
15 Split button (splits the screen between two image sources)
16 Home button (accesses source selection, projector help information, and other features)
17 Freeze button (stops video action)
18 Volume up/down buttons (adjust speaker volume)
19 Default button (returns a selected setting to its default)
20 Esc button (cancels/exits functions and controls wireless mouse functions)
21 ID button (selects which projector you want to control)
22 LAN button (cycles through connected network sources)
23 USB button (cycles through connected USB sources)
24 Source Search button (searches for connected sources)
25 Remote control signal emitter (emits remote control signals)
Parent topic: Projector Part Locations
26
Setting Up the Projector
Follow the instructions in these sections to set up your projector for use.
Projector Placement
Projector Connections
Installing Batteries in the Remote Control
Opening the Lens Cover
Projector Placement
You can place the projector on almost any flat surface to project an image.
You can also install the projector in a ceiling mount if you want to use it in a fixed location.
Keep these considerations in mind as you select a projector location:
• Place the projector on a sturdy, level surface or install it using a compatible mount.
• Place the projector parallel to the screen.
• Leave plenty of space around and under the projector for ventilation, and do not place it on top of or
next to anything that could block the vents.
• Position the projector within reach of a grounded electrical outlet or extension cord.
Projector Setup and Installation Options
Projection Distance
Parent topic: Setting Up the Projector
Projector Setup and Installation Options
You can set up or install your projector in the following ways:
27
Front
Rear
Front Ceiling
28
Rear Ceiling
Wherever you set up the projector, make sure to position it squarely in front of the center of the screen,
not at an angle, if possible.
If you project from the ceiling or from the rear, be sure to select the correct Projection option in the
projector's menu system.
Parent topic: Projector Placement
Related references
Projector Setup Settings - Extended Menu
Projection Distance
The distance at which you place the projector from the screen determines the approximate size of the
image. The image size increases the farther the projector is from the screen, but can vary depending on
the zoom factor, aspect ratio, and other settings.
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Use the tables here to determine approximately how far to place the projector from the screen based on
the size of the projected image. (Conversion figures may have been rounded up or down.) You can also
use the Projection Distance Calculator here (U.S.), here (Canada), or here (Caribbean).
1 Projection distance
2 Distance from the center of the lens to the base of the image
3 Center of lens
PowerLite E20
4:3 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
Offset from lens center (2)
Wide to Tele
30 inches 34 to 46 inches
(87 to 118 cm)
–2 inches (–5 cm)
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4:3 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
Offset from lens center (2)
Wide to Tele
50 inches 57 to 78 inches
(146 to 198 cm)
–3.2 inches (–8 cm)
60 inches 69 to 94 inches
(176 to 238 cm)
–3.9 inches (–10 cm)
70 inches 81 to 109 inches
(205 to 278 cm)
–4.7 inches (–12 cm)
80 inches 93 to 125 inches
(235 to 318 cm)
–5.5 inches (–14 cm)
100 inches 116 to 157 inches
(294 to 398 cm)
–6.7 inches (–17 cm)
150 inches 174 to 235 inches
(442 to 598 cm)
–9.8 inches (–25 cm)
200 inches 232 to 314 inches
(590 to 797 cm)
–13.4 inches (–34 cm)
300 inches 349 inches
(886 cm)
–20.1 inches (–51 cm)
350 inches 407 inches
(1034 cm)
–23.2 inches (–59 cm)
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PowerLite X49/118
16:10 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
Offset from lens center (2)
Wide to Tele
30 inches 35 to 42 inches
(89 to 107 cm)
–2 inches (–5 cm)
40 inches 47 to 56 inches
(119 to 143 cm)
–2.8 inches (–7 cm)
50 inches 59 to 71 inches
(150 to 180 cm)
–3.2 inches (–8 cm)
60 inches 71 to 85 inches
(180 to 217 cm)
–3.9 inches (–10 cm)
80 inches 95 to 114 inches
(241 to 290 cm)
–5.5 inches (–14 cm)
100 inches 119 to 143 inches
(302 to 363 cm)
–6.7 inches (–17 cm)
150 inches 179 to 215 inches
(454 to 546 cm)
–9.8 inches (–25 cm)
200 inches 239 to 287 inches
(607 to 729 cm)
–13.4 inches (–34 cm)
250 inches 299 to 359 inches
(759 to 912 cm)
–16.5 inches (–42 cm)
300 inches 359 to 431 inches
(912 to 1095 cm)
–20.1 inches (–51 cm)
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PowerLite W49/119W
16:10 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
Offset from lens center (2)
Wide to Tele
33 inches 36 to 43 inches
(91 to 110 cm)
–1.6 inches (–4 cm)
35 inches 38 to 46 inches
(97 to 117 cm)
–1.6 inches (–4 cm)
40 inches 44 to 53 inches
(111 to 134 cm)
–2 inches (–5 cm)
50 inches 55 to 66 inches
(139 to 168 cm)
–2.4 inches (–6 cm)
60 inches 66 to 80 inches
(168 to 202 cm)
–2.8 inches (–7 cm)
80 inches 89 to 106 inches
(225 to 270 cm)
–3.9 inches (–10 cm)
100 inches 111 to 133 inches
(281 to 338 cm)
–4.7 inches (–12 cm)
150 inches 167 to 200 inches
(424 to 509 cm)
–7.1 inches (–18 cm)
200 inches 223 to 268 inches
(566 to 680 cm)
–9.4 inches (–24 cm)
320 inches 357 to 429 inches
(907 to 1089 cm)
–15.4 inches (–39 cm)
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PowerLite 982W
16:10 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
Offset from lens center (2)
Wide to Tele
29 inches 33 to 55 inches
(85 to 140 cm)
–0.4 inches (–1 cm)
35 inches 41 to 67 inches
(97 to 117 cm)
–0.4 inches (–1 cm)
40 inches 46 to 76 inches
(118 to 193 cm)
–0.4 inches (–1 cm)
50 inches 59 to 96 inches
(149 to 243 cm)
–0.8 inches (–2 cm)
60 inches 70 to 115 inches
(179 to 292 cm)
–0.8 inches (–2 cm)
80 inches 94 to 154 inches
(239 to 390 cm)
–1.2 inches (–3 cm)
100 inches 118 to 192 inches
(300 to 438 cm)
–1.2 inches (–3 cm)
150 inches 178 to 289 inches
(451 to 733 cm)
–2 inches (–5 cm)
200 inches 237 to 385 inches
(603 to 979 cm)
–2.8 inches (–7 cm)
280 inches 333 to 540 inches
(845 to 1371 cm)
–3.5 inches (–9 cm)
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PowerLite 992F/1288
16:9 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
Offset from lens center (2)
Wide to Tele
30 inches 34 to 56 inches
(87 to 142 cm)
0 inches (0 cm)
40 inches 46 to 75 inches
(116 to 190 cm)
0 inches (0 cm)
50 inches 57 to 94 inches
(146 to 238 cm)
0 inches (0 cm)
60 inches 69 to 113 inches
(176 to 286 cm)
0 inches (0 cm)
80 inches 93 to 150 inches
(235 to 382 cm)
0 inches (0 cm)
100 inches 116 to 188 inches
(295 to 478 cm)
0 inches (0 cm)
150 inches 174 to 283 inches
(443 to 719 cm)
0 inches (0 cm)
200 inches 233 to 378 inches
(591 to 959 cm)
0.4 inches (1 cm)
250 inches 291 to 472 inches
(740 to 1200 cm)
0.4 inches (1 cm)
300 inches 350 to 567 inches
(888 to 1441 cm)
0.4 inches (1 cm)
Parent topic: Projector Placement
35
Projector Connections
See these sections to connect the projector to a variety of projection sources.
Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode
to ensure the projector's internal temperature is regulated properly.
Connecting to Computer Sources
Connecting to Video Sources
Connecting External Output Devices
Connecting to External USB Devices
Connecting to a Document Camera
Parent topic: Setting Up the Projector
Related references
Projector Setup Settings - Extended Menu
Additional Components
Connecting to Computer Sources
Follow the instructions in these sections to connect a computer to the projector.
Connecting to a Computer for USB Video and Audio
Connecting to a Computer for VGA Video and Audio
Connecting to a Computer for HDMI Video and Audio
Parent topic: Projector Connections
Connecting to a Computer for USB Video and Audio
If your computer meets the system requirements, you can send video and audio output to the projector
through the computer's USB port (preferably USB 2.0). Connect the projector to your computer using a
USB cable.
Note: An HDMI connection is recommended for projecting content requiring high bandwidth.
1. Turn on your computer.
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2. Connect the cable to your projector's USB-B port.
3. Connect the other end to any available USB port on your computer.
4. Do one of the following:
•Windows 10/Windows 8.x: Click EPSON_PJ_UD when it appears on the desktop, then select
Run EMP_UDSE.EXE in the dialog box that appears to install the Epson USB Display software.
•Windows 7/Windows Vista: Select Run EMP_UDSE.EXE in the dialog box that appears to
install the Epson USB Display software.
•Mac: The USB Display setup folder appears on your screen. Select USB Display Installer and
follow the on-screen instructions to install the Epson USB Display software.
Follow any on-screen instructions. You need to install this software only the first time you connect
the projector to the computer.
The projector displays the image from your computer's desktop and outputs sound, if your presentation
contains audio.
Parent topic: Connecting to Computer Sources
Connecting to a Computer for VGA Video and Audio
You can connect the projector to your computer using a VGA computer cable.
Note: To connect a Mac that includes only a Mini DisplayPort, Thunderbolt port, or Mini-DVI port for
video output, you need to obtain an adapter that allows you to connect to the projector's VGA video port.
Contact Apple for compatible adapter options.
1. If necessary, disconnect your computer's monitor cable.
2. Connect the VGA computer cable to your computer's monitor port.
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3. Connect the other end to a Computer port on the projector.
4. Tighten the screws on the VGA connector.
5. Connect an audio cable to your laptop's headphone or audio out jack, or your desktop's speaker or
audio out port.
6. Connect the other end to the Audio port that corresponds to the Computer port you are using.
Parent topic: Connecting to Computer Sources
Connecting to a Computer for HDMI Video and Audio
If your computer has an HDMI port, you can connect it to the projector using an optional HDMI cable.
Note: To connect a Mac that includes only a Mini DisplayPort, Thunderbolt port, or Mini-DVI port for
video output, you need to obtain an adapter that allows you to connect to the projector's HDMI port.
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Contact Apple for compatible adapter options. Older Mac computers (2009 and earlier) may not support
audio through the HDMI port.
1. Connect the HDMI cable to your computer's HDMI output port.
2. Connect the other end to one of the projector's HDMI ports.
Note: The projector converts the digital audio signal sent from your computer into a mono analog signal
for the internal speaker or a stereo analog signal if you are connecting to external speakers. (Make sure
the HDMI audio playback device on your computer's audio settings is set to EPSON PJ.)
Note: If you have problems hearing audio through the HDMI connection, connect one end of an optional
3.5 mm stereo mini-jack audio cable to the projector's Audio port and the other end to your computer's
audio out port. Then select the audio port you connected to as the HDMI Audio Output setting in the
Extended menu.
Parent topic: Connecting to Computer Sources
Connecting to Video Sources
Follow the instructions in these sections to connect video devices to the projector.
Connecting to an HDMI Video Source
Connecting to a Component Video Source
Connecting to a Composite Video Source
Connecting to a Video Source for Sound
Parent topic: Projector Connections
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Connecting to an HDMI Video Source
If your video source has an HDMI port, you can connect it to the projector using an optional HDMI cable.
The HDMI connection provides the best image quality.
Note: Your projector may include an HDMI cable.
1. Connect the HDMI cable to your video source's HDMI output port.
2. Connect the other end to one of the projector's HDMI ports.
Note: The projector converts the digital audio signal sent from your video source into a mono analog
signal for the internal speaker or a stereo analog signal if you are connecting to external speakers.
Note: If you have problems hearing audio through the HDMI connection, you can use the Audio port
instead to play sound. Connect one end of an optional 3.5 mm stereo mini-jack audio cable to the
projector's Audio port and the other end to your computer's audio out port. Then select Audio as the
HDMI Audio Output setting in the Extended menu.
Parent topic: Connecting to Video Sources
Connecting to a Component Video Source
If your video source has component video ports, you can connect it to the projector using an optional
component-to-VGA video cable. Depending on your component ports, you may need to use an adapter
cable along with a component video cable.
1. Connect the component connectors to your video source's color-coded component video output
ports, usually labeled Y,Pb,Pr or Y,Cb,Cr. If you are using an adapter, connect these connectors
to your component video cable.
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2. Connect the VGA connector to a Computer port on the projector.
3. Tighten the screws on the VGA connector.
Parent topic: Connecting to Video Sources
Related references
Input Signal Settings - Signal Menu
Related tasks
Connecting to a Video Source for Sound
Connecting to a Composite Video Source
If your video source has a composite video port, you can connect it to the projector using an optional
RCA-style video or A/V cable.
1. Connect the cable with the yellow connector to your video source's yellow video output port.
2. Connect the other end to the projector's Video port.
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Parent topic: Connecting to Video Sources
Related tasks
Connecting to a Video Source for Sound
Connecting to a Video Source for Sound
You can play sound through the projector's speaker system if your video source has audio output ports.
Connect the projector to the video source using an RCA audio cable.
Note: Make sure the audio cable is labeled "No Resistance."
Note: If you connected your video source to the projector using an HDMI cable, the audio signal is
transferred with the video signal; you do not need an additional cable for sound.
1. Connect the audio cable to your video source's audio-out ports.
2. Connect the other end of the cable to the projector's Land Raudio ports.
Parent topic: Connecting to Video Sources
Connecting External Output Devices
See these sections to connect the projector to external output devices.
Connecting to an External Computer Monitor
Connecting to External Speakers
Connecting a Microphone
Parent topic: Projector Connections
42
Connecting to an External Computer Monitor
If you connected a computer to the projector's Computer port, you can also connect an external monitor
to the projector. This lets you see your presentation on the external monitor even when the projected
image is not visible.
If you want to output images to an external monitor when the projector is turned off, you need to select
Always On as the A/V Output setting in the projector's Extended menu.
Note: Monitors that use a refresh rate less than 60 Hz may not be able to display images correctly.
1. Make sure your computer is connected to the projector's Computer port. If there are two computer
ports, make sure you use the Computer1 port.
2. Connect the external monitor's cable to your projector's Monitor Out port.
Parent topic: Connecting External Output Devices
Related references
Projector Setup Settings - Extended Menu
Connecting to External Speakers
You can connect the projector to external self-powered speakers and control the volume using the
projector's remote control (not available on PowerLite 1288).
You can also connect the projector to an amplifier with speakers.
If you want to output audio from the external speakers when the projector is turned off, you need to
select Always On as the A/V Output setting in the projector's Extended menu.
Note: The projector's built-in speaker system is disabled when you connect external speakers.
43
1. Make sure your computer or video source is connected to the projector with both audio and video
cables as necessary.
2. Locate the appropriate cable to connect your external speakers, such as a stereo mini-jack-to-pin-
jack cable, or another type of cable or adapter.
3. Connect one end of the cable to your external speakers as necessary.
4. Connect the stereo mini-jack end of the cable to your projector's Audio Out port.
Parent topic: Connecting External Output Devices
Related references
Projector Setup Settings - Extended Menu
Connecting a Microphone
You can connect a microphone to the projector's Mic port to provide audio support during presentations
(PowerLite 118/119W/982W/992F).
Note: If you want to output audio from the microphone when the projector is off, select Always On as
the A/V Output setting in the Extended menu.
44
1. Connect the microphone cable to the projector's Mic port.
2. Turn on the microphone, if necessary.
3. If you hear a crackling noise or the volume is too high or low, adjust the Mic Input Level setting in
the Settings menu.
Parent topic: Connecting External Output Devices
Connecting to External USB Devices
Follow the instructions in these sections to connect external USB devices to the projector.
USB Device Projection
Connecting a USB Device or Camera to the Projector
Selecting the Connected USB Source
Disconnecting a USB Device or Camera From the Projector
Parent topic: Projector Connections
USB Device Projection
You can project images and other content without using a computer or video device by connecting any of
these devices to your projector:
• USB flash drive
• Digital camera or smartphone
• USB hard drive
45
Note: Digital cameras or smartphones must be USB-mounted devices, not TWAIN-compliant devices,
and must be USB Mass Storage Class-compliant.
Note: USB hard drives must meet these requirements:
• USB Mass Storage Class-compliant (not all USB Mass Storage Class devices are supported)
• Formatted in FAT16 or FAT32
• Self-powered by their own AC power supplies (bus-powered hard drives are not recommended)
• Does not have multiple partitions
You can project slide shows from image files on a connected USB device.
Parent topic: Connecting to External USB Devices
Connecting a USB Device or Camera to the Projector
You can connect your USB device or camera to the projector's USB-A port and use it to project images
and other content (not available on PowerLite E20).
1. If your USB device came with a power adapter, plug the device into an electrical outlet.
2. Connect the USB cable (or USB flash drive) to the projector's USB-A port.
Note: Do not connect a USB hub or a USB cable longer than 10 feet (3 m), or the device may not
operate correctly.
3. Connect the other end of the cable (if applicable) to your device.
Parent topic: Connecting to External USB Devices
46
Selecting the Connected USB Source
You can switch the projector's display to the source you connected to the USB-A port.
1. Make sure the connected USB source is turned on, if necessary.
2. Press the USB button on the remote control.
Parent topic: Connecting to External USB Devices
Disconnecting a USB Device or Camera From the Projector
When you finish presenting with a connected USB device or camera, you must prepare to disconnect the
device from the projector.
1. If the device has a power button, turn off and unplug the device.
2. Disconnect the USB device or camera from the projector.
Parent topic: Connecting to External USB Devices
Connecting to a Document Camera
You can connect a document camera to your projector to project images viewed by the camera.
Depending on your Epson document camera model, do one of the following to connect the document
camera to your projector:
• For the Epson DC-07 document camera, locate the USB cable that came with the camera and
connect it to the projector's USB-A port and to the document camera's USB Type B port.
• For the Epson DC-13 document camera, connect it to the projector's HDMI or Computer port and to
the corresponding port on the document camera. See the document camera manual for details.
• For the Epson DC-21 document camera, connect it to the projector's HDMI or Computer port and to
the corresponding port on the document camera. See the document camera manual for details.
47
Note: For additional features supported by software, connect your document camera to your computer
instead of the projector. See the document camera manual for details.
Parent topic: Projector Connections
Installing Batteries in the Remote Control
The remote control uses the two AA batteries that came with the projector.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types,
or mix new and old batteries.
1. Remove the battery cover.
48
2. Insert the batteries with the +and –ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not
inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
3. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat
or flame. Keep batteries out of the reach of children; they are choking hazards and are very
dangerous if swallowed.
Parent topic: Setting Up the Projector
50
Using the Projector on a Network
Follow the instructions in these sections to set up your projector for use on a network.
Wired Network Projection
Wireless Network Projection
Setting Up Projector Network E-Mail Alerts
Setting Up Monitoring Using SNMP
Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring)
Controlling a Networked Projector Using a Web Browser
Using Crestron Connected
Registering a Digital Certificate on the Projector
Wired Network Projection
You can project through a wired network (not supported on PowerLite E20/1288). To do this, you
connect the projector to your network with an Ethernet cable, and then set up your projector and
computer for network projection.
After connecting and setting up the projector, install the projector software. You may need to install it
from a software CD, if included, or download the software and manuals as necessary.
Note: If your projector is connected via a LAN (Ethernet) cable to a network that includes a wireless
access point, you can connect to the projector wirelessly through the access point using the Epson
network software.
Connecting to a Wired Network
Selecting Wired Network Settings
Parent topic: Using the Projector on a Network
Related references
Additional Projector Software and Manuals
Connecting to a Wired Network
To connect the projector to a wired local area network (LAN), use a 100Base-TX or 10Base-T network
cable. To ensure proper data transmission, use a Category 5 shielded cable or higher.
1. Connect one end of the network cable to your network hub, switch, or router.
51
2. Connect the other end of the cable to the projector's LAN port.
Parent topic: Wired Network Projection
Selecting Wired Network Settings
Before you can project from computers on your network, you must select the network settings for the
projector using its menu system.
Note: Make sure you already connected the projector to your wired network using the LAN port.
1. Turn on the projector.
2. Press the Menu button.
52
3. Select the Network menu and press Enter.
4. Select Network Configuration and press Enter.
5. Select the Basic menu and press Enter.
6. Select the following basic options as necessary:
•Projector Name lets you enter a name up to 16 alphanumeric characters long to identify the
projector over the network.
53
•PJLink Password lets you enter a password up to 32 alphanumeric characters long for using the
PJLink protocol for projector control.
•Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing
the Remote or Basic Control screen in Epson Web Control. (Default user name is
EPSONREMOTE; default password is guest.)
•Web Control Password lets you enter a password up to 8 alphanumeric characters long for
accessing the projector over the web. (Default user name is EPSONWEB; default password is
admin.)
•Moderator Password lets you enter a password up to 4 numbers long for accessing the projector
as a moderator with the Epson iProjection (Windows/Mac) software or the Epson iProjection app.
(No default password.)
•Projector Keyword lets you turn on a security password to prevent access to the projector by
anyone not in the room with it. You must enter a displayed, randomized keyword from a computer
using the Epson iProjection (Windows/Mac) software to access the projector.
•Display Keyword lets you select whether or not to display a projector keyword on the projected
image when using the Epson iProjection (Windows/Mac) software to access the projector.
•Display LAN Info lets you select how the projector displays network information. You can select
an option to display a QR code that lets you quickly connect your iOS or Android devices using the
Epson iProjection app.
Note: Use the displayed keyboard to enter the name, passwords, and keyword. Press the arrow
buttons on the remote control to highlight characters and press Enter to select them.
54
7. Select the Wired LAN menu and press Enter.
8. If necessary, select IP Settings and press Enter.
9. Select your IP Settings as necessary:
• If your network assigns addresses automatically, turn on the DHCP setting.
• If you must set addresses manually, turn off DHCP and enter the projector's IP Address,Subnet
Mask, and Gateway Address as needed.
Note: To highlight the numbers you want from the displayed keyboard, press the arrow buttons on
the remote control. To select a highlighted number, press Enter. Or, press and hold the Num button
on the remote control while entering the desired numbers.
10. To prevent display of the IP address on the standby screen, turn off IP Address Display.
11. To connect the projector to the network using IPv6, select On as the IPv6 Settings option. Then
select the Auto Configuration and Use Temporary Address settings as necessary.
12. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
Parent topic: Wired Network Projection
55
Wireless Network Projection
You can project over a wireless network (not supported on PowerLite E20). To do this, you must set up
your projector and computer for wireless projection.
Note: The Epson 802.11b/g/n wireless LAN module is optional for PowerLite
X49/W49/118/119W/982W. The wireless module is built-in for PowerLite 992F/1288.
There are two ways to connect to your projector wirelessly:
• Creating a Quick Wireless Connection USB Key (Windows only) using the Epson iProjection software
• Configuring the connection manually using the projector's Network menus
After connecting and setting up the projector, install the projector software. You may need to install it
from a software CD, if included, or download the software and manuals as necessary.
Note: If your projector is connected via a LAN cable to a network that includes a wireless access point,
you can connect to the projector wirelessly through the access point using the Epson network software.
Installing the Wireless LAN Module
Using a QR Code to Connect a Mobile Device
Using Quick Wireless Connection (Windows)
Selecting Wireless Network Settings Manually
Selecting Wireless Network Settings in Windows
Selecting Wireless Network Settings on Mac
Setting Up Wireless Network Security
Parent topic: Using the Projector on a Network
Related references
Additional Projector Software and Manuals
Optional Equipment and Replacement Parts
Installing the Wireless LAN Module
To use the projector over a wireless network, install the Epson 802.11b/g/n wireless LAN module in the
projector (PowerLite X49/W49/118/119W/982W). Do not install any other type of wireless module.
Note: The wireless LAN module is not included with your projector and is optional.
56
Note: You do not need the wireless LAN module for the PowerLite 992F/1288 since the wireless
functionality is built-in.
1. Remove the wireless LAN module cover screw.
2. Insert the wireless LAN module into the USB-A port.
57
3. Attach the wireless LAN module cover and secure it using the screw you removed.
Note: The wireless LAN module cover may be provided with the optional wireless LAN module
instead of the projector.
The light on the wireless LAN module turns on when the module is installed and operating. The light
flashes when the module is communicating over the network.
Caution: Never remove the wireless LAN module while its indicator is blue or flashing, or while you are
projecting wirelessly. This could damage the module or lose data.
Parent topic: Wireless Network Projection
Related references
Optional Equipment and Replacement Parts
Using a QR Code to Connect a Mobile Device
After you select the wireless network settings for your projector, you can display a QR code on the
screen and use it to connect a mobile device using the Epson iProjection app.
58
Note: Make sure you have installed the latest version of Epson iProjection on your device. Visit
epson.com/iprojection (U.S.), epson.ca/iprojection (Canada), or latin.epson.com/iprojection (Caribbean)
for more information.
1. Press the Menu button.
2. Select the Network menu and press Enter.
3. Select Network Configuration and press Enter.
4. Select the Basic menu and press Enter.
59
5. Set the Display LAN Info setting to Text & QR Code.
6. Select Complete and follow the on-screen instructions to save your settings and exit the menus.
7. Do one of the following:
• Press the LAN button on the remote control.
• Select Display the QR Code in the projector's Network menu.
Your projector displays the QR code on the projection surface.
Note: If you do not see the QR code after pressing the LAN button, press Enter to display it.
8. Start Epson iProjection on your mobile device.
9. Use the QR code reader feature to read the QR code and connect your device to the projector. Visit
epson.com/iprojection (U.S.), epson.ca/iprojection (Canada), or latin.epson.com/iprojection
(Caribbean) for instructions.
Parent topic: Wireless Network Projection
Using Quick Wireless Connection (Windows)
You can create a Quick Wireless Connection USB Key to quickly connect the projector to a Windows
computer wirelessly. Then you can project your presentation and remove the key when you are done.
Note: A USB flash drive is not included with your projector.
1. Create a Quick Wireless Connection USB Key with a USB flash drive and the Epson iProjection
(Windows/Mac) software.
Note: See the online Epson iProjection Operation Guide (Windows/Mac) for instructions.
2. Turn on the projector.
3. Remove the wireless LAN module from the USB-A port (PowerLite X49/W49/118/119W/982W).
60
4. Insert the USB key into the projector's USB-A port.
You see a projected message that the network information update is complete.
5. Remove the USB key.
6. Reinsert the wireless LAN module into the projector (PowerLite X49/W49/118/119W/982W).
7. Insert the USB key into a USB port on your computer.
Note: In Windows Vista, if you see the AutoPlay window, select Run MPPLaunch.exe, then select
Allow on the next screen.
8. Follow the on-screen instructions to install the Epson iProjection (Windows/Mac) software.
Note: If you see a Windows Firewall message, click Yes to disable the firewall. You need
administrator authority to install the software. If it is not installed automatically, double-click
MPPLaunch.exe in the USB key.
After a few minutes, your computer image is displayed by the projector. If it does not appear, press
the LAN or Source Search button on your remote control or restart your computer.
9. Run your presentation as necessary.
10. When you finish projecting wirelessly, select the Safely Remove Hardware option in the Windows
taskbar, then remove the USB key from your computer.
Note: You can share the USB key with other computers without disconnecting your computer. You
may need to restart your computer to reactivate your wireless LAN connection.
61
Parent topic: Wireless Network Projection
Related references
Additional Projector Software and Manuals
Selecting Wireless Network Settings Manually
Before you can project from your wireless network, you must select the network settings for the projector
using its menu system.
1. Turn on the projector.
2. Press the Menu button.
3. Select the Network menu and press Enter.
4. Make sure the Wireless LAN Power setting is set to On.
5. Select Network Configuration and press Enter.
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6. Select the Basic menu and press Enter.
7. Select the following basic options as necessary:
•Projector Name lets you enter a name up to 16 alphanumeric characters long to identify the
projector over the network.
•PJLink Password lets you enter a password up to 32 alphanumeric characters long for using the
PJLink protocol for projector control.
•Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing
the Remote or Basic Control screen in the Epson Web Control. (Default user name is
EPSONREMOTE; default password is guest.)
•Web Control Password lets you enter a password up to 8 alphanumeric characters long for
accessing the projector over the web. (Default user name is EPSONWEB; default password is
admin.)
•Moderator Password lets you enter a password up to 4 numbers long for accessing the projector
as a moderator with the Epson iProjection (Windows/Mac) software or the Epson iProjection app.
•Projector Keyword lets you turn on a security password to prevent access to the projector by
anyone not in the room with it. The projector displays a random keyword that you must enter from
a computer using the Epson iProjection (Windows/Mac) software or an iOS or Android device
using the Epson iProjection app.
•Display Keyword lets you display a keyword on the projected image when accessing the
projector from a computer using the Epson iProjection (Windows/Mac) software or an iOS or
Android device using the Epson iProjection app.
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•Display LAN Info lets you select how the projector displays network information. You can select
an option to display a QR code that lets you quickly connect your iOS or Android devices with the
Epson iProjection app.
Note: Use the displayed keyboard to enter the name, passwords and keyword. Press the arrow
buttons on the remote control to highlight characters and press Enter to select them.
8. Select the Wireless LAN menu and press Enter.
9. Select the settings on the Wireless LAN menu as necessary for your network.
10. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
After you complete the wireless settings for your projector, you need to select the wireless network on
your computer, or iOS or Android device.
Wireless LAN Menu Settings
Parent topic: Wireless Network Projection
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Wireless LAN Menu Settings
Setting Options Description
Connection Mode Quick
Advanced
Selects the type of wireless
connection
Quick: lets you directly connect
to multiple devices and
computers using the projector's
wireless network; requires the
optional wireless LAN module
Advanced: lets you connect to
multiple smartphones, tablets, or
computers via a wireless network
access point
Search Access Point To Search View Search for available wireless
network access points in
Advanced connection mode
SSID Up 32 alphanumeric characters Sets the SSID (network name) of
the wireless LAN system the
projector is connecting to
Security Open
WPA3-PSK
WPA2/WPA3-PSK
WPA3-EAP
WPA2/WPA3-EAP
Selects the type of wireless
security used in the wireless
network (some options are only
available when the Connection
Mode setting is set to
Advanced)
Note: EAP and PEAP security
are only available on PowerLite
992F/1288.
Passphrase Between 8 to 63 alphanumeric
characters
Enter a paraphrase for the
wireless network
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Setting Options Description
EAP Method EAP Type
User name
Password
Client Certificate
Verify Server Cert.
CA Certificate
RADIUS Serv. Name
Sets the EAP for WPA2-EAP and
WPA/WPA2-EAP security
Note: EAP and PEAP security
are only available on PowerLite
992F/1288.
Channel Various channels available In Quick connection mode,
selects the frequency band
(channel) used by the wireless
LAN
IP Settings DHCP
IP Address
Subnet Mask
Gateway Address
Turns on DHCP if your network
assigns addresses automatically;
set to Off to manually enter the
network's IP Address,Subnet
Mask, and Gateway Address
SSID Display On
Off
Selects whether to display the
SSID on the network standby
screen and the Home screen
IP Address Display On
Off
Selects whether to display the IP
address on the network standby
screen and the Home screen
IPv6 Settings IPv6
Auto Configuration
Use Temporary Address
Selects the IPv6 settings when
you connect the projector to the
network using IPv6
Parent topic: Selecting Wireless Network Settings Manually
Selecting Wireless Network Settings in Windows
Before connecting to the projector, select the correct wireless network on your computer.
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1. To access your wireless utility software, access the Desktop and double-click the network icon on
the Windows taskbar.
2. Do one of the following:
• If your projector is set up on an existing network (Advanced mode), select the network name
(SSID).
• If your projector is configured for Quick mode, select the projector's SSID.
3. Click Connect.
Parent topic: Wireless Network Projection
Selecting Wireless Network Settings on Mac
Before connecting to the projector, select the correct wireless network on your Mac.
1. Click the AirPort icon on the menu bar at the top of the screen.
2. Make sure AirPort is turned on, then do one of the following:
• If your projector is set up on an existing network (Advanced mode), select the network name
(SSID).
• If your projector is configured for Quick mode, select the projector's SSID.
Parent topic: Wireless Network Projection
Setting Up Wireless Network Security
You can set up security for your projector to use on the wireless network. Set up one of the following
security options to match the settings used on your network:
• WPA2-PSK security (Quick connection mode)
• WPA3-PSK security (Advanced connection mode)
• WPA2/WPA3-PSK security (Advanced connection mode)
• WPA3-EAP security (Advanced connection mode)
• WPA2/WPA3-EAP security (Advanced connection mode)
Note: EAP and PEAP security are only available on PowerLite 992F/1288.
Check with your network administrator for guidance on entering the correct information.
1. Press the Menu button.
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2. Select the Network menu and press Enter.
3. Select Network Configuration and press Enter.
4. Select the Wireless LAN menu and press Enter.
5. Select the Security setting and press Enter.
6. Select the security settings for your network.
Note: If you select an EAP security method, select EAP Method on the Wireless LAN menu and
change the settings as necessary.
7. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
Parent topic: Wireless Network Projection
Setting Up Projector Network E-Mail Alerts
You can set up the projector to send you an e-mail alert over the network if there is a problem with the
projector.
1. Press the Menu button.
2. Select the Network menu and press Enter.
3. Select Network Configuration and press Enter.
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4. Select the Notifications menu and press Enter.
5. Turn on Mail Notification.
6. Enter the IP address for the SMTP Server setting.
Note: Do not use these addresses: 127.x.x.x or 224.0.0.0 through 255.255.255.255 (where x is a
number from 0 to 255).
7. Select a number for the SMTP server Port Number setting, from 1 to 65535 (default is 25).
8. Enter the sender's email address as the From setting.
9. Choose an Address Setting field, enter the e-mail address, and select or deselect the alerts you
want to receive there. Your e-mail address can be up to 32 alphanumeric characters long. Repeat
for up to three addresses.
10. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
Note: If a critical problem causes a projector to shut down, you may not receive an e-mail alert.
Network Projector E-mail Alert Messages
Parent topic: Using the Projector on a Network
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Network Projector E-mail Alert Messages
When a problem occurs with a networked projector, and you selected to receive e-mail alerts, you
receive an e-mail containing the following information:
• The email address entered as the From setting
•Epson Projector on the subject line
• The name of the projector experiencing a problem
• The IP address of the affected projector
• Detailed information about the problem
Note: If a critical problem causes a projector to shut down, you may not receive an e-mail alert.
Parent topic: Setting Up Projector Network E-Mail Alerts
Setting Up Monitoring Using SNMP
Network administrators can install SNMP (Simple Network Management Protocol) software on network
computers so they can monitor projectors. If your network uses this software, you can set up the
projector for SNMP monitoring.
1. Press the Menu button.
2. Select the Network menu and press Enter.
3. Select Network Configuration and press Enter.
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4. Select the Notifications menu and press Enter.
5. Turn on the SNMP setting.
6. Enter up to two IP addresses to receive SNMP notifications, using 0 to 255 for each address field.
Note: To enter the IP address using the numeric keys on the remote control, press and hold the
Num button. Do not use these addresses: 127.x.x.x or 224.0.0.0 through 255.255.255.255 (where x
is a number from 0 to 255).
7. Enter a community name. You can enter up to 32 single-byte alphanumeric characters.
8. If you want this projector to receive broadcasted messages over the network, select the Others
menu and turn on the Message Broadcasting setting. Administrators can broadcast messages over
the network using Epson Projector Management (Windows only).
9. When you finish selecting settings, select Complete and follow the on-screen instructions to save
your settings and exit the menus.
Parent topic: Using the Projector on a Network
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Wireless Network Projection from a Mobile Device or Windows Computer
(Screen Mirroring)
You can send images to your projector from mobile devices such as laptops, smartphones, and tablets
using Miracast technology or from a Windows computer (PowerLite 992F/1288). If your device supports
Miracast, you do not need to install any additional software.
Screen Mirroring Restrictions
Selecting Screen Mirroring Settings
Connecting for Screen Mirroring with Miracast
Connecting for Screen Mirroring with a Windows 8.x/Windows 10 Computer
Parent topic: Using the Projector on a Network
Screen Mirroring Restrictions
Note the following when using Screen Mirroring features (PowerLite 992F/1288):
• You cannot project an interlaced image.
• You cannot play audio with more than 3 channels.
• You cannot project images with a resolution above 1920 × 1080 and a frame rate above 30 fps.
• You cannot project 3D video.
• You cannot use extended Miracast features on Windows 8.1.
• You may not be able to view contents with copyright protection using a Miracast connection.
• Do not change the projector's Screen Mirroring settings during Screen Mirroring projection. Doing so
may cause the projector to disconnect and delay reconnection.
• Do not turn off the electrical supply to the projector during Screen Mirroring projection.
Parent topic: Wireless Network Projection from a Mobile Device or Windows Computer (Screen
Mirroring)
Selecting Screen Mirroring Settings
You can select Screen Mirroring settings for your projector and then project images from your mobile
device or computer (PowerLite 992F/1288).
1. Press the Menu button.
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2. Select the Network menu and press Enter.
3. Set the Screen Mirroring setting to On.
4. Select Screen Mirroring Settings and press Enter.
5. Select the Screen Mirroring Settings options as necessary.
6. When you finish selecting settings, select Set and follow the on-screen instructions to save your
settings and exit the menus.
7. Press the Home button on the control panel or remote control.
You see the Display Name you created on the Home screen.
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Parent topic: Wireless Network Projection from a Mobile Device or Windows Computer (Screen
Mirroring)
Connecting for Screen Mirroring with Miracast
If your mobile device supports Miracast, you can connect it to the projector wirelessly and project images
and sound (PowerLite 992F/1288).
1. Select the Screen Mirroring settings on your projector as necessary.
2. Press the LAN button on the remote control to switch to the Screen Mirroring source.
You see the Screen Mirroring standby screen.
3. On your mobile device, use the Miracast function to search for the projector.
Note: See your mobile device's documentation for information on accessing the Miracast function.
You see a list of available devices.
4. Select your projector from the list.
5. If you see the PIN entry screen on your mobile device, enter the PIN code displayed on the Screen
Mirroring standby screen or at the bottom right of the projected image.
The projector displays the image from your mobile device.
Caution: It may take some time to establish the connection. Do not disconnect the projector's power
cord while it is connecting to your device. Doing so may cause your device to freeze or malfunction.
Note: Depending on the mobile device, you may need to delete a device when connecting. Follow
the on-screen instructions on your device.
Parent topic: Wireless Network Projection from a Mobile Device or Windows Computer (Screen
Mirroring)
Related tasks
Selecting Screen Mirroring Settings
Connecting for Screen Mirroring with a Windows 8.x/Windows 10 Computer
You can set up your computer to wirelessly project images and play sound using Screen Mirroring
(PowerLite 992F/1288).
1. Select the Screen Mirroring settings on your projector as necessary.
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2. Press the LAN button on the remote control to switch to the Screen Mirroring source.
You see the Screen Mirroring standby screen.
3. Do one of the following:
•Windows 10: Open Action Center and select Connect.
•Windows 8.x: Select Devices >Project >Add a wireless display.
4. Select your projector's Display Name from the list.
5. If you see the PIN entry screen on your computer, enter the PIN code displayed on the Screen
Mirroring standby screen or at the bottom right of the projected image.
The projector displays the image from your computer or mobile device.
Note: It may take some time to establish the connection. Do not disconnect the projector's power
cord while it is connecting to your device. This may cause your device to freeze or malfunction.
Parent topic: Wireless Network Projection from a Mobile Device or Windows Computer (Screen
Mirroring)
Related tasks
Selecting Screen Mirroring Settings
Controlling a Networked Projector Using a Web Browser
Once you have connected your projector to your network, you can select projector settings and control
projection using a compatible web browser. This lets you access the projector remotely.
Note: The web setup and control features support Microsoft Internet Explorer 11.0 or later, Microsoft
Edge, Google Chrome, and Safari on networks that do not use a proxy server for connection. You
cannot select all of the projector menu settings or control all projector functions using a web browser.
Note: If you set Standby Mode to Communication On in the ECO menu, you can use a web browser to
select settings and control projection even if the projector is in standby mode.
1. Make sure the projector is turned on.
2. Start your web browser on a computer or device connected to the network.
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3. Type the projector's IP address into the browser's address box and press the computer's Enter key.
Note: You may need to log in before you see the Web Control screen. If you see a log in window,
enter your user name and password. (The default user name is EPSONWEB and the default
password is admin.)
You see the Web Control screen.
4. To select projector menu settings, select Advanced to display a list of options.
Note: You may need to log in to access some of the options on the Web Control screen. If you see a
log in window, enter your user name and password. (The default user name is EPSONWEB and the
default password is admin.)
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5. To control projection remotely, select the Basic Control option from the Web Control screen.
Note: If you see a log in window, enter your user name and password. (The default user name is
EPSONREMOTE and the default password is guest.)
You see a screen like this:
1 Power button control
2 Select an HDMI port source
3 Selects a Video port source
4 Selects the USB Display source
5 Selects the Screen Mirroring source (PowerLite 992F/1288)
6A/V Mute button control
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7Freeze button control
8 Closed Captioning control
9 Displays a QR code
10 Volume button controls
11 Selects the USB device source
12 Selects the network source
13 Selects a Computer port source
14 Searches for connected sources
6. Select the icon corresponding to the projector function you want to control.
Parent topic: Using the Projector on a Network
Related references
Projector Setup Settings - ECO Menu
Solutions When You Cannot Access the Projector Through the Web
Using Crestron Connected
If you are using the Crestron Connected network monitoring and control system, you can set up your
projector for use on the system. Crestron Connected lets you control and monitor your projector using a
web browser.
Note: You cannot use the Message Broadcasting feature in the Epson Projector Management software
when you use Crestron Connected.
For additional information on Crestron Connected, contact Crestron.
Setting Up Crestron Connected
Controlling a Networked Projector Using Crestron Connected
Parent topic: Using the Projector on a Network
Setting Up Crestron Connected
To set up your projector for monitoring and control using a Crestron Connected system, make sure your
computer and projector are connected to the network.
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Note: If you want to use the Crestron Connected system when the projector is turned off, you need to
adjust the Standby Mode settings in the Extended menu.
1. Press the Menu button.
2. Select the Network menu and press Enter.
3. Select Network Configuration and press Enter.
4. Select the Others menu and press Enter.
5. Set the Crestron Connected setting to On to allow the projector to be detected.
Note: Enabling Crestron Connected disables the Message Broadcasting feature in the Epson
Projector Management software.
6. Turn off the projector, then turn it on again to enable the setting.
Parent topic: Using Crestron Connected
Related tasks
Selecting Wireless Network Settings Manually
Controlling a Networked Projector Using Crestron Connected
Once you have set up your projector to use Crestron Connected, you can control and monitor projection
using a compatible web browser.
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1. Start your web browser on a computer connected to the network.
2. Type the projector's IP address into the browser's address box and press the computer's Enter key.
You see the Epson Web Control screen:
Note: You may need to log in to access some of the options on the Web Control screen. If you see a
log in window, enter your user name and password.
3. Select Crestron Connected.
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You see a screen like this:
4. Select the input source that you want to control in the Sources List box. You can scroll through
available sources using the up and down arrows in the box.
5. To control projection remotely, click the on-screen buttons that correspond to the projector's remote
control buttons. You can scroll through button options at the bottom of the screen.
Note: These on-screen buttons do not directly correspond to the projector's remote control buttons:
•OK acts as the Enter button
•Menu displays the projector's menu
6. To view information about the projector, click the Info tab.
7. To change projector, Crestron, and password settings, click the Tools tab, select settings on the
displayed screen, and click Send.
8. When you finish selecting settings, click Exit to exit the program.
Parent topic: Using Crestron Connected
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Registering a Digital Certificate on the Projector
Follow the instructions here if you need to install a digital certificate on the projector to provide security
for your presentation files.
Note: You can register a digital certificate over a network or from a connected USB device. However, be
sure to register just once from either a USB device or network, or the certificate may not install correctly.
Importing a Web Server Certificate Using the Projector Menus
Registering Digital Certificates from a Web Browser
Digital Certificate Types
Parent topic: Using the Projector on a Network
Importing a Web Server Certificate Using the Projector Menus
You can create your web server certificate and import it using the projector menus and a USB flash
drive.
Note: You can also register digital certificates from your web browser. Make sure to only register once,
or the certificate may not install correctly.
1. Make sure your digital certificate file is compatible with projector registration and saved in the root
directory of the USB flash drive.
2. Press the Menu button on the remote control.
3. Select the Network menu and press Enter.
4. Select the Network Configuration setting and press Enter.
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5. Select the Others menu and press Enter.
6. Select On as the Secure HTTP setting.
7. Select the Web Server Cert. setting and press Enter.
8. Select Register and press Enter.
9. Remove the screw securing the wireless LAN module port cover, then remove the port cover.
10. Insert a USB flash drive into the projector's USB-A port. If the wireless LAN module is installed,
remove it before inserting the USB flash drive.
11. Press Enter to display the certificate list.
12. Select the certificate you want to import from the displayed list.
A message is displayed prompting you to enter the password for the certificate.
13. Enter the password and press Enter.
The certificate is imported and a completion message appears.
14. Remove the USB flash drive, then re-insert the wireless LAN module and secure the port cover.
Parent topic: Registering a Digital Certificate on the Projector
Registering Digital Certificates from a Web Browser
You can register the digital certificates on the projector for wireless LAN authentication.
1. Make sure your digital certificate file is compatible with projector registration.
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2. Make sure the projector is turned on.
3. Start your web browser on a computer or mobile device connected to the network.
4. Type the projector's IP address into the browser's address box and press the computer's Enter key.
You see the Web Control screen:
5. Select Advanced.
Note: You may need to log in to access some of the options on the Web Control screen. If you see a
log in window, enter your user name and password. (The default user name is EPSONWEB and the
default password is admin.)
6. Under Network, select Certificate.
7. Click the Choose File button, select the certificate file, and click Open.
8. Enter a password in the Password box and click Send.
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9. When you finish registering the certificate, click Apply to finalize your changes and complete the
registration.
Parent topic: Registering a Digital Certificate on the Projector
Digital Certificate Types
You can register these types of digital certificates.
Note: EAP and PEAP security are only available on PowerLite 992F/1288.
Client Certificate (PEAP-TLS/EAP-TLS)
Specification Description
Format PKCS#12
Extension PFX, P12
Encryption RSA
Hashes MD5/SHA-1/SHA-256/SHA-384/SHA-512
Key length 512/1024/2048/4096 bit
Password Up to 32 alphanumeric characters; required
CA Certificate (PEAP/PEAP-TLS/EAP-TLS/EAP-FAST)
Specification Description
Format X509v3
Extension DER/CER/PEM
Encryption RSA
Hashes MD5/SHA-1/SHA-256/SHA-384/SHA-512
Key length 512/1024/2048/4096 bit
Encoding BASE64/Binary
Web Server Certificate (Secure HTTP)
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Specification Description
Format PKCS#12
Extension PFX, P12
Encryption RSA
Hashes MD5/SHA-1/SHA-256/SHA-384/SHA-512
Key length 512/1024/2048/4096 bit
Common name Network host name
Organization Optional
Password Up to 32 alphanumeric characters; required
Parent topic: Registering a Digital Certificate on the Projector
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Using Basic Projector Features
Follow the instructions in these sections to use your projector's basic features.
Turning On the Projector
Turning Off the Projector
Setting the Date and Time
Selecting the Language for the Projector Menus
Adjusting the Image Height
Image Shape
Resizing the Image with the Zoom Ring
Focusing the Image Using the Focus Ring
Remote Control Operation
Selecting an Image Source
Projection Modes
Image Aspect Ratio
Color Mode
Controlling the Volume with the Volume Buttons
Projecting a PC Free Presentation
Turning On the Projector
Turn on the computer or video equipment you want to use before you turn on the projector so it can
display the image source.
1. Open the projector's lens cover.
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2. Connect the power cord to the projector's power inlet.
3. Plug the power cord into an electrical outlet.
Note: With Direct Power On turned on, the projector turns on as soon as you plug it in.
The projector's power light turns blue. This indicates that the projector is receiving power.
4. Press the power button on the projector or the remote control to turn on the projector.
The projector beeps and the Status light flashes blue as the projector warms up. Once the projector
is warmed up, the Status light stops flashing and turns blue.
Warning: Never look into the projector lens when the lamp is on. This can damage your eyes and is
especially dangerous for children.
Caution: Turning the power on and off frequently may shorten the lamp's operating life.
If you do not see a projected image right away, try the following:
• Verify the lens cover is open all the way.
• Turn on the connected computer or video device.
• Insert a DVD or other video media and press the play button, if necessary.
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• Change the screen output from the computer when using a laptop.
• Press the Source Search button on the projector or remote control to detect the video source.
• Press the button for the video source on the remote control.
• If the Home screen is displayed, select the source you want to project.
Using the Home Screen
Parent topic: Using Basic Projector Features
Related tasks
Selecting an Image Source
Using the Home Screen
You can select input sources and other frequently used options from the Home screen.
1. To display the Home screen, do one of the following:
• Press the Home button on the remote control.
• Turn on the projector with the Home Screen Auto Disp setting enabled.
• Turn on the projector when no signal is received from the selected input source.
2. Press the arrow buttons on the remote control or control panel to navigate the screen, and press
Enter to select an option.
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1 Select the video source you want to project
2 Display the Connection Guide
3 Display the Help screen
4 Display the projector's menus
5 Select customizable menu options
6 Select to project two images from different image sources simultaneously
7 Correct the image shape
Note: Your Home screen may look different from the illustration shown here. You can select the
customizable menu options using the Custom Function 1 and Custom Function 2 settings in the
Extended menu.
3. Press the Home button to hide the Home screen.
Parent topic: Turning On the Projector
Related references
Projector Setup Settings - Extended Menu
Turning Off the Projector
Before turning off the projector, shut down any computer connected to it so you can see the computer
display during shutdown.
Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary
depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
Note: When using the A/V Mute feature, the projector lamp is still on. To turn off the lamp, turn off the
projector.
1. Press the power button on the projector or the remote control.
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The projector displays a shutdown confirmation screen.
2. Press the power button again. (To leave it on, press any other button.)
The projector beeps twice, the lamp turns off, and the Status light turns off.
Note: With Epson's Instant Off technology, there is no cool-down period so you can pack up the
projector for transport right away (if necessary).
Caution: Do not turn the projector on immediately after turning it off. Turning the projector on and off
frequently may shorten the life of the lamp.
3. To transport or store the projector, make sure the Status light is off, then unplug the power cord.
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Caution: To avoid damaging the projector or lamp, never unplug the power cord when the Status
light is on or flashing.
4. Close the projector's lens cover.
Parent topic: Using Basic Projector Features
Related references
Projector Light Status
Setting the Date and Time
You can set the date and time for the projector (PowerLite 992F/1288).
Note: If the Schedule Protection setting in the Password Protection screen is enabled, you cannot
change the date and time settings.
1. Press the Menu button.
2. Select the Extended menu and press Enter.
3. Select the Operation setting and press Enter.
4. Select the Date & Time setting and press Enter.
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You see a screen like this:
5. Select your date and time settings. Then select Set and press Enter to confirm your changes.
6. When you are finished, press the Menu button to exit.
Date and Time Settings
Parent topic: Using Basic Projector Features
Date and Time Settings
Settings Options Description
Date & Time Date
Time
Time Difference (UTC)
Adjusts the projector's date and time
settings
Date and Time: sets the date and time
Time Difference (UTC): sets the time
difference from Coordinated Universal
Time
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Settings Options Description
Daylight Saving Time Daylight Saving Time
DST Start
DST End
DST Adjustment (min)
Adjusts the daylight saving time
settings
Daylight Saving Time: enables or
disables daylight saving time
DST Start and DST End: sets the date
and time to start or end daylight saving
time
DST Adjustment (min): sets the
difference between standard and
daylight saving time
Internet Time Internet Time
Internet Time Server
Automatically adjusts the time through
an Internet connection
Internet Time: turn on this setting to
update the date and time automatically
through an Internet time server
Internet Time Server: sets the IP
address for the Internet time server
Parent topic: Setting the Date and Time
Selecting the Language for the Projector Menus
If you want to view the projector's menus and messages in another language, you can change the
Language setting.
1. Turn on the projector.
2. Press the Menu button.
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3. Select the Extended menu and press Enter.
4. Select the Language setting and press Enter.
5. Select the language you want to use and press Enter.
6. Press Menu or Esc to exit the menus.
Parent topic: Using Basic Projector Features
Adjusting the Image Height
If you are projecting from a table or other flat surface, and the image is too high or low, you can adjust
the image height using the projector's adjustable feet.
1. Turn on the projector and display an image.
2. To adjust the front foot, pull up on the foot release lever and lift the front of the projector.
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The foot extends from the projector.
3. Release the lever to lock the foot.
4. If the image is tilted, rotate the rear feet to adjust their height.
If the projected image is unevenly rectangular, you need to adjust the image shape.
Parent topic: Using Basic Projector Features
Image Shape
You can project an evenly rectangular image by placing the projector directly in front of the center of the
screen and keeping it level. If you place the projector at an angle to the screen, or tilted up or down, or off
to the side, you may need to correct the image shape for the best display quality.
When you turn on automatic keystone correction in your projector's Settings menu, your projector
automatically corrects vertical keystone effects when you reposition the projector.
Correcting Image Shape with the Horizontal Keystone Slider
Correcting Image Shape with the Keystone Buttons
Correcting Image Shape with Quick Corner
Parent topic: Using Basic Projector Features
Correcting Image Shape with the Horizontal Keystone Slider
You can use the projector's horizontal keystone slider to correct the shape of an image that is unevenly
rectangular horizontally, such as when the projector is placed to the side of the projection area.
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Note: To provide the best possible image quality, adjust the projector's position to correct the image
shape. If this isn't possible, use the horizontal keystone slider on the projector to correct the image
shape.
1. Turn on the projector and display an image.
Note: You can display a pattern to aid in adjusting the projected image using the Settings menu.
2. Adjust the slider until the image is evenly rectangular.
After correction, your image is slightly smaller.
Parent topic: Image Shape
Correcting Image Shape with the Keystone Buttons
You can use the projector's keystone correction buttons to correct the shape of an image that is
unevenly rectangular on the sides.
Note: To provide the best possible image quality, adjust the projector's position to correct the image
shape. If this isn't possible, use the keystone correction buttons on the projector to correct the image
shape.
1. Turn on the projector and display an image.
Note: You can display a pattern to aid in adjusting the projected image using the Settings menu.
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2. Press one of these keystone buttons on the control panel to display the Keystone adjustment
screen.
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3. Press a keystone button on the projector's control panel to adjust the image shape.
After correction, your image is slightly smaller.
Note: If the projector is installed out of reach, you can also correct the image shape with the remote
control using the H/V-Keystone settings in the projector menus.
Parent topic: Image Shape
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Related references
Projector Feature Settings - Settings Menu
Correcting Image Shape with Quick Corner
You can use the projector's Quick Corner setting to correct the shape and size of an image that is
unevenly rectangular on all sides.
Note: To provide the best possible image quality, adjust the projector's position to correct the image
shape. If this isn't possible, use the Quick Corner setting to correct the image shape.
1. Turn on the projector and display an image.
Note: You can display a pattern to aid in adjusting the projected image using the Settings menu.
2. Press the Menu button.
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3. Select the Settings menu and press Enter.
4. Select the Keystone setting and press Enter.
5. Select the Quick Corner setting and press Enter. Then press Enter again.
You see the Quick Corner adjustment screen:
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6. Use the arrow buttons on the projector or remote control to select the corner of the image you want
to adjust. Then press Enter.
7. Press the arrow buttons to adjust the image shape as necessary.
8. When you are finished, press Esc.
Parent topic: Image Shape
Resizing the Image with the Zoom Ring
You can resize the image using the projector's zoom ring.
1. Turn on the projector and display an image.
Note: You can display a pattern to aid in adjusting the projected image using the Settings menu.
2. To enlarge or reduce the image size, rotate the projector's zoom ring.
Parent topic: Using Basic Projector Features
Focusing the Image Using the Focus Ring
You can correct the focus using the focus ring.
1. Turn on the projector and display an image.
Note: You can display a pattern to aid in adjusting the projected image using the Settings menu.
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2. To sharpen the image focus, rotate the projector’s focus ring.
Parent topic: Using Basic Projector Features
Remote Control Operation
The remote control lets you control the projector from almost anywhere in the room. You can point it at
the screen, or the front or back of the projector.
Make sure that you aim the remote control at the projector's receivers within the distance and angles
listed here.
PowerLite E20
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PowerLite X49/W49/118/119W/982W/992F/1288
1 30°
2 19.7 feet (6 m)
3 15°
Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or
the projector may not respond to commands. If you will not use the remote control for a long time,
remove the batteries.
Parent topic: Using Basic Projector Features
Selecting an Image Source
If you connected multiple image sources to the projector, such as a computer and DVD player, you may
want to switch from one image source to the other.
Note: If you turned on the Auto Source Search setting in the Extended menu, the projector
automatically switches to another detected image source if the signal to the current image source is lost.
1. Make sure the connected image source you want to use is turned on.
2. For video image sources, insert a DVD or other video media and press its play button, if necessary.
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3. Do one of the following:
• Press the Source Search button on the projector or the Search button on the remote control until
you see the image from the source you want.
• Press the button for the source you want on the remote control.
1 HDMI port sources
2 Computer port source
3 USB port sources (computer display and external devices)
4 Network (LAN) port source
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• Press the Home button on the remote control and select your image source.
Parent topic: Using Basic Projector Features
Projection Modes
Depending on how you positioned the projector, you may need to change the projection mode so your
images project correctly.
•Front (default setting) lets you project from a table in front of the screen.
•Front/Ceiling flips the image over top-to-bottom to project upside-down from a ceiling or wall mount.
•Rear flips the image horizontally to project from behind a translucent screen.
•Rear/Ceiling flips the image over top-to-bottom and horizontally to project from the ceiling and behind
a translucent screen.
Changing the Projection Mode Using the Remote Control
Changing the Projection Mode Using the Menus
Parent topic: Using Basic Projector Features
Changing the Projection Mode Using the Remote Control
You can change the projection mode to flip the image over top-to-bottom.
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1. Turn on the projector and display an image.
2. Hold down the A/V Mute button on the remote control for 5 to 10 seconds.
The image disappears briefly and reappears flipped top-to-bottom.
3. To change projection back to the original mode, hold down the A/V Mute button for 5 to 10 seconds
again.
Parent topic: Projection Modes
Changing the Projection Mode Using the Menus
You can change the projection mode to flip the image over top-to-bottom and/or left-to-right using the
projector menus.
1. Turn on the projector and display an image.
2. Press the Menu button.
3. Select the Extended menu and press Enter.
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4. Select the Projection setting and press Enter.
5. Select a projection mode and press Enter.
6. Press Menu or Esc to exit the menus.
Parent topic: Projection Modes
Image Aspect Ratio
The projector can display images in different width-to-height ratios called aspect ratios. Normally the
input signal from your video source determines the image's aspect ratio. However, for certain images
you can change the aspect ratio to fit your screen by pressing a button on the remote control.
If you always want to use a particular aspect ratio for a certain video input source, you can select it using
the projector's menus.
Changing the Image Aspect Ratio
Available Image Aspect Ratios
Parent topic: Using Basic Projector Features
Changing the Image Aspect Ratio
You can change the aspect ratio of the displayed image to resize it.
1. Turn on the projector and switch to the image source you want to use.
2. Press the Aspect button on the remote control.
The shape and size of the displayed image changes, and the name of the aspect ratio appears
briefly on the screen.
3. To cycle through the available aspect ratios for your input signal, press the Aspect button
repeatedly.
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Note: If you are projecting from a computer and parts of the image are cut off, set the Resolution setting
to Wide or Normal in the Signal menu.
Parent topic: Image Aspect Ratio
Related references
Input Signal Settings - Signal Menu
Available Image Aspect Ratios
You can select the following image aspect ratios, depending on the input signal from your image source.
Note: Black bands and cropped images may project in certain aspect ratios, depending on the aspect
ratio and resolution of your input signal.
PowerLite W49/119W/982W/992F/1288
Aspect ratio setting Description
Auto Automatically sets the aspect ratio according to the input signal and
the Resolution setting.
Normal Displays images using the full projection area and maintains the
aspect ratio of the image.
16:9
(PowerLite W49/119W/982W)
Converts the aspect ratio of the image to 16:9.
Full Displays images using the full width of the projection area, but does
not maintain the aspect ratio.
Zoom Displays images using the full width of the projection area and
maintains the aspect ratio of the image.
Native Displays images as is (aspect ratio and resolution are maintained).
PowerLite E20/X49/118
Aspect ratio setting Description
Auto Automatically sets the aspect ratio according to the input signal and
the Resolution setting.
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Aspect ratio setting Description
Normal Displays images using the full projection area and maintains the
aspect ratio of the image.
4:3 Displays images using the full projection area at 4:3 aspect ratio.
16:9 Converts the aspect ratio of the image to 16:9.
Note: The Auto aspect ratio setting is available only for HDMI image sources.
Parent topic: Image Aspect Ratio
Color Mode
The projector offers different Color Modes to provide optimum brightness, contrast, and color for a
variety of viewing environments and image types. You can select a mode designed to match your image
and environment, or experiment with the available modes.
If you always want to use a particular color mode for a certain video input source, you can select it using
the projector menus.
Changing the Color Mode
Available Color Modes
Turning On Auto Iris
Parent topic: Using Basic Projector Features
Changing the Color Mode
You can change the projector's Color Mode using the remote control to optimize the image for your
viewing environment.
1. Turn on the projector and switch to the image source you want to use.
2. If you are projecting from a DVD player or other video source, insert a disc or other video media and
press the play button, if necessary.
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3. Press the Color Mode button on the remote control to change the Color Mode.
The image appearance changes and the name of the Color Mode appears briefly on the screen.
4. To cycle through all the available Color Modes for your input signal, press the Color Mode button
repeatedly.
Parent topic: Color Mode
Available Color Modes
You can set the projector to use these Color Modes, depending on the input source you are using:
Color Mode Description
Presentation Best for color presentations in a bright room
Dynamic Best for video games in a bright room
Cinema Best for movies projected in a dark room
sRGB Best for standard sRGB computer displays
Blackboard Best for presentations onto a green chalkboard (adjusts the colors
accordingly)
Parent topic: Color Mode
Turning On Auto Iris
In certain color modes, you can turn on the Auto Iris setting to automatically optimize the image based on
the brightness of the content you project.
1. Turn on the projector and switch to the image source you want to use.
2. Press the Menu button.
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3. Select the Image menu and press Enter.
4. Select the Auto Iris setting and choose one of the following:
•Normal for standard brightness adjustment.
•High Speed to adjust brightness as soon as the scene changes.
Note: You can set Auto Iris for each Color Mode that supports the feature. You cannot change the
Auto Iris setting when you are using a Closed Caption setting.
5. Press Menu or Esc to exit the menus.
Parent topic: Color Mode
Related references
Projector Setup Settings - Extended Menu
Controlling the Volume with the Volume Buttons
You can use the Volume buttons on the remote control or projector to adjust the volume as you project a
presentation with audio. The volume buttons control the projector’s internal speaker system or any
external speakers you connected to the projector.
You must adjust the volume separately for each connected input source.
1. Turn on the projector and start a presentation that includes audio.
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2. To lower or raise the volume, press the Volume buttons on the remote control or control panel.
A volume gauge appears on the screen.
3. To set the volume to a specific level for an input source, use the projector menus.
Parent topic: Using Basic Projector Features
Projecting a PC Free Presentation
You can use your projector's PC Free feature whenever you connect a USB device that contains
compatible files. This lets you quickly and easily display the contents of the files and control their display
using the projector's remote control.
PC Free Precautions
Supported PC Free File Types
Starting a PC Free Slideshow
Starting a PC Free Movie Presentation
PC Free Display Options
Parent topic: Using Basic Projector Features
PC Free Precautions
Note the following precautions when using PC Free features:
• You cannot use a USB key for quick wireless connection for PC Free features.
• Do not disconnect the USB device while it is being accessed; otherwise, PC Free may not operate
correctly.
• You may not be able to use the security features on certain USB devices with PC Free features.
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• When connecting a USB device that includes an AC adapter, connect the AC adapter to an electrical
outlet when you use the USB device with your projector.
• Some commercially available USB card readers may not be compatible with your projector.
• The projector can recognize up to five cards inserted into a connected card reader at a time.
• You cannot correct keystone distortion while projecting in PC Free, so correct the image shape before
you begin your presentation.
• You can use the following features while projecting in PC Free:
• Freeze
• A/V Mute
• E-Zoom
Parent topic: Projecting a PC Free Presentation
Supported PC Free File Types
You can project these types of files using the projector's PC Free feature.
Note: For best results, place your files on media that is formatted in FAT16/32. If you have trouble
projecting from media formatted for non-Windows file systems, try formatting the media for Windows
instead. You may not be able to use the security features on certain USB storage devices with PC Free
features. When connecting a USB-compatible hard drive, connect the AC adapter supplied with the
drive. PC Free may not work with USB device security features.
File type and
extension
Details
Image (.jpg) Make sure the file is not:
• CMYK format
• Progressive format
• Highly compressed
• Above 8192 × 8192 resolution
Image (.bmp) Make sure the file resolution is not above 1280 × 800
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File type and
extension
Details
Image (.gif ) Make sure the file is not:
• Above 1280 × 800 resolution
• Animated
• Interlaced
Image (.webp) Make sure the file resolution is not:
• Above 1280 × 800*
• Interlaced
*PowerLite 992F/1288 can project a file with a maximum resolution of 1920 × 1080
Motion JPEG
movie (.avi)
Supports only AVI 1.0
Make sure the file is not:
• Saved with an audio codec other than PCM or ADPCM
• Above 1280 × 720 resolution
• Larger than 2GB
Parent topic: Projecting a PC Free Presentation
Starting a PC Free Slideshow
After connecting a USB device or digital camera to the projector, you can switch to the USB input source
and start your slideshow.
Note: You can change the slideshow operation options or add special effects by highlighting Option at
the bottom of the screen and pressing Enter.
1. Press the USB button on the projector remote control.
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The PC Free screen appears.
2. Do the following as necessary to locate your files:
• If you need to display files inside a subfolder on your device, press the arrow buttons to highlight
the folder and press Enter.
• To move back up a folder level on your device, highlight Back to Top and press Enter.
• To view additional files in a folder, highlight Next page or Previous page and press Enter.
3. Do one of the following:
• To display an individual image, press the arrow buttons to highlight the image and press Enter.
(Press the Esc button to return to the file list screen.)
• To display a slide show of all the images in a folder, press the arrow buttons to highlight the
Slideshow option at the bottom of the screen and press Enter.
Note: If any file names are longer than 8 characters or include unsupported symbols, the file names
may be shortened or changed only in the screen display.
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4. While projecting, use the following commands to control the display as necessary:
• To rotate a displayed image, press the up or down arrow button.
• To move to the next or previous image, press the left or right arrow button.
5. To stop the display, follow the on-screen instructions or press the Esc button.
Parent topic: Projecting a PC Free Presentation
Starting a PC Free Movie Presentation
After connecting a USB device or digital camera to the projector, you can switch to the USB input source
and start your movie.
Note: You can change the operation options by highlighting Option at the bottom of the screen and
pressing Enter.
1. Press the USB button on the projector remote control.
The PC Free screen appears.
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2. Do the following as necessary to locate your files:
• If you need to display files inside a subfolder on your device, press the arrow buttons to highlight
the folder and press Enter.
• To move back up a folder level on your device, highlight Back to Top and press Enter.
• To view additional files in a folder, highlight Next page or Previous page and press Enter.
3. To play back a movie, press the arrow buttons to highlight the file and press Enter.
Note: If any file names are longer than 8 characters or include unsupported symbols, the file names
may be shortened or changed only in the screen display. If you want to play back all the movies in a
folder in sequence, select the Slideshow option at the bottom of the screen.
4. To stop movie playback, press the Esc button, highlight Exit, and press Enter.
Parent topic: Projecting a PC Free Presentation
PC Free Display Options
You can select these display options when using the projector's PC Free feature.
Setting Options Description
Display Order Name Order Displays files in name order
Date Order Displays files in date order
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Setting Options Description
Sort Order In Ascending Sorts files in first-to-last order
In Descending Sorts files in last-to-first order
Continuous Play On Displays a slideshow continuously
Off Displays a slideshow one time through
Screen Switching
Time
No Does not display the next file automatically
1 Second to 60 Seconds Displays files for the selected time and
switches to the next file automatically; high
resolution images may switch at a slightly
slower rate
Effect No No effect
Wipe Transitions between images with a wipe effect
Dissolve Transitions between images with a dissolve
effect
Random Transitions between images using a random
variety of effects
Parent topic: Projecting a PC Free Presentation
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Adjusting Projector Features
Follow the instructions in these sections to use your projector's feature adjustments.
Shutting Off the Picture and Sound Temporarily
Stopping Video Action Temporarily
Zooming Into and Out of Images
Projector Security Features
Projector Identification System for Multiple Projector Control
Projecting Two Images Simultaneously
Scheduling Projector Events
Copying Menu Settings Between Projectors
Shutting Off the Picture and Sound Temporarily
You can temporarily turn off the projected picture and sound if you want to redirect your audience's
attention during a presentation. Any sound or video action continues to run, however, so you cannot
resume projection at the point that you stopped it.
If you want to display an image such as a company logo or picture when the presentation is stopped, you
can set up this feature using the projector's menus.
Note: If the picture and sound are off for more than 30 minutes, the power automatically turns off. You
can turn this setting on and off using the projector's ECO menu.
Note: The lamp is still lit while using A/V Mute and the lamp hours will continue to accumulate.
1. Press the A/V Mute button on the remote control to temporarily stop projection and mute any sound.
2. To turn the picture and sound back on, press the A/V Mute button again.
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Note: You can also stop projection using the A/V Mute slide lever on the projector.
Parent topic: Adjusting Projector Features
Related references
Projector Setup Settings - ECO Menu
Related tasks
Saving a User's Logo Image to Display
Stopping Video Action Temporarily
You can temporarily stop the action in a video or computer presentation and keep the current image on
the screen. Any sound or video action continues to run, however, so you cannot resume projection at the
point that you stopped it.
1. Press the Freeze button on the remote control to stop the video action.
2. To restart the video action in progress, press Freeze again.
Parent topic: Adjusting Projector Features
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Zooming Into and Out of Images
You can draw attention to parts of a presentation by zooming into a portion of the image and enlarging it
on the screen.
1. Press the E-Zoom + button on the remote control.
The center of the projected image is enlarged.
2. Use the following buttons on the remote control to adjust the zoomed image:
• Use the arrow buttons to position the image area you want to zoom into.
• Press the E-Zoom + button repeatedly to zoom into the image area, enlarging it as necessary.
Press and hold the E-Zoom + button to zoom in more quickly.
• To pan around the zoomed image area, use the arrow buttons.
• To zoom out of the image, press the E-Zoom – button as necessary.
• To return to the original image size, press the Default button.
Parent topic: Adjusting Projector Features
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Projector Security Features
You can secure your projector to deter theft or prevent unintended use by setting up the following
security features:
• Password security to prevent the projector from being turned on, and prevent changes to the startup
screen and other settings.
• Button lock security to block operation of the projector using the buttons on the control panel.
• Security cabling to physically cable the projector in place.
Password Security Types
Locking the Projector's Buttons
Installing a Security Cable
Parent topic: Adjusting Projector Features
Password Security Types
You can set up these types of password security using one shared password:
•Power On Protection password prevents anyone from using the projector without first entering a
password.
•User's Logo Protection password prevents anyone from changing the custom screen the projector
can display when it turns on or when you use the A/V Mute feature. The presence of the custom
screen discourages theft by identifying the projector’s owner.
•Network Protection password prevents anyone from changing the network settings in the projector
menus.
•Schedule Protection password prevents anyone from changing the projector's time or schedule
settings (PowerLite 992F/1288).
•Screen Mirroring Protec. password prevents anyone from changing the projector's Screen Mirroring
settings (PowerLite 992F/1288).
Setting a Password
Selecting Password Security Types
Entering a Password to Use the Projector
Saving a User's Logo Image to Display
Parent topic: Projector Security Features
Setting a Password
To use password security, you must set a password.
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Note: The default password is set to 0000.
1. Hold down the Freeze button on the remote control for about 5 seconds or until you see this menu.
2. Press the down arrow to select Password and press Enter.
You see the prompt "Change the password?".
3. Select Yes and press Enter.
4. Press and hold down the Num button on the remote control and use the numeric buttons to set a
four-digit password.
The password displays as **** as you enter it. Then you see the confirmation prompt.
5. Enter the password again.
You see the message "Password accepted."
6. Press Esc to return to the menu.
7. Make a note of the password and keep it in a safe place in case you forget it.
Parent topic: Password Security Types
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Related tasks
Selecting Password Security Types
Selecting Password Security Types
After setting a password, you see this menu, allowing you to select the password security types you want
to use.
If you do not see this menu, hold down the Freeze button on the remote control for about 5 seconds or
until the menu appears.
• To prevent unauthorized use of the projector, select Power On Protection, press Enter, select On,
press Enter again, and press Esc.
• To prevent changes to the User's Logo screen or related display settings, select User's Logo
Protection, press Enter, select On, press Enter again, and press Esc.
• To prevent changes to network settings, select Network Protection, press Enter, select On, press
Enter again, and press Esc.
• To prevent changes to the projector's time or schedule settings, select Schedule Protection, press
Enter, select On, press Enter again, and press Esc.
• To prevent changes to the projector's Screen Mirroring settings, select Screen Mirroring Protec.,
press Enter, select On, press Enter again, and press Esc.
Note: Be sure to keep the remote control in a safe place; if you lose it, you will not be able to enter the
password required to use the projector.
Parent topic: Password Security Types
Related tasks
Setting a Password
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Entering a Password to Use the Projector
If a password is set up and a Power On Protection password is enabled, you see a prompt to enter a
password whenever you turn on the projector.
You must enter the correct password to use the projector.
1. Press and hold down the Num button on the remote control while you enter the password using the
numeric buttons.
Note: The default password is 0000.
The password screen closes.
2. If the password is incorrect, the following may happen:
• You see a "wrong password" message and a prompt to try again. Enter the correct password to
proceed.
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• If you enter an incorrect password three times in succession, you see a message telling you that
the projector is locked. After the message is displayed for 5 minutes, the projector enters standby
mode. Unplug the projector, plug in the power cord, and turn on the projector. You see a prompt to
enter the password.
• If you continue to enter an incorrect password many times in succession, the projector displays a
request code and a message to contact Epson Support. Do not attempt to enter the password
again. When you contact Epson Support, provide the displayed request code and proof of
ownership for assistance in unlocking the projector.
Parent topic: Password Security Types
Related references
Where to Get Help (U.S. and Canada)
Saving a User's Logo Image to Display
You can transfer an image to the projector and then display it whenever the projector turns on. You can
also display the image when the projector is not receiving an input signal or when you temporarily stop
projection (using the A/V Mute feature). This transferred image is called the User's Logo screen.
The image you select as the User's Logo can be a photo, graphic, or company logo, which is useful in
identifying the projector's owner to help deter theft. You can prevent changes to the User's Logo by
setting up password protection for it.
Note: When you copy the menu settings from one projector to another using the batch setup feature, the
user logo is also copied. Do not include any information in the user logo that you do not want to share
between multiple projectors.
1. Display the image you want to project as the User's Logo.
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2. Press the Menu button, select the Extended menu, and press Enter.
3. Select the User's Logo setting and press Enter.
4. Select Start Setting and press Enter.
5. A prompt appears asking if you want to use the displayed image as the user's logo. Select Yes and
press Enter.
6. A prompt appears again asking if you want to use the displayed image as the user's logo. Select Yes
and press Enter.
You see a completion message.
7. Press Esc to return to the Extended menu.
8. Select Display and press Enter.
9. Select when you want to display the User's Logo screen:
• To display it whenever there is no input signal, select Display Background and set it to Logo.
• To display it whenever you turn the projector on, select Startup Screen and set it to On.
• To display it whenever you press the A/V Mute button, select A/V Mute and set it to Logo.
To prevent anyone from changing the User's Logo settings without first entering a password, set a
password and enable User's Logo security.
Parent topic: Password Security Types
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Locking the Projector's Buttons
You can lock the buttons on the projector's control panel to prevent anyone from using the projector. You
can lock all the buttons or all the buttons except the power button.
Note: The projector can still be operated using the remote control.
1. Press the Menu button.
2. Select the Settings menu and press Enter.
3. Select Lock Setting and press Enter.
4. Select the Control Panel Lock setting and press Enter.
5. Select one of these lock types and press Enter:
• To lock all of the projector's buttons, select Full Lock.
• To lock all buttons except the power button, select Partial Lock.
You see a confirmation prompt.
6. Select Yes and press Enter.
Unlocking the Projector's Buttons
Parent topic: Projector Security Features
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Unlocking the Projector's Buttons
If the projector's buttons have been locked, hold the Enter button on the projector's control panel for 7
seconds to unlock them. You can also set the Control Panel Lock setting to Off in the Settings menu.
Parent topic: Locking the Projector's Buttons
Installing a Security Cable
You can install two types of security cables on the projector to deter theft.
• Use the security slot on the projector to attach a Kensington lock. See your local computer or
electronics dealer for purchase information.
• Use the security cable attachment point on the projector to attach a wire cable and secure it to a room
fixture or heavy furniture.
Note: Do not pass drop-prevention cables through the security cable attachment point when mounting
the projector on a wall or ceiling.
Parent topic: Projector Security Features
Projector Identification System for Multiple Projector Control
You can operate multiple projectors using one remote control for more elaborate presentations. To do
this, you assign an identification number to each projector and to the remote control. Then you can
operate all the projectors at once or individually.
Setting the Projector ID
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Setting the Remote Control ID
Matching Multiple-Projector Display Quality
Parent topic: Adjusting Projector Features
Setting the Projector ID
If you want to control multiple projectors from a remote control, give each projector a unique ID.
1. Press the Menu button.
2. Select the Extended menu and press Enter.
3. Select Projector ID and press Enter.
4. Press the arrow buttons on the remote control to select the identification number you want to use for
the projector. Then press Enter.
Repeat these steps for all the other projectors you want to operate from one remote control.
Note: If you don't know the projector's ID, aim the remote control at the projector and press the ID button
to temporarily display the projector's ID on the screen.
Parent topic: Projector Identification System for Multiple Projector Control
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Setting the Remote Control ID
The remote control's ID is set to zero by default so it can operate any compatible projector. If you want to
set the remote control to operate only a particular projector, you need to set the remote control's ID to
match the projector's ID.
1. Turn on the projector you want the remote control to operate with exclusively.
2. Make sure you know the projector's ID number as set in the Extended menu Projector ID setting.
Note: If you have forgotten the projector's ID, aim the remote control at the projector and press the
ID button to temporarily display the projector's ID on the screen. If you turn off the Projector ID
setting, the remote control will operate the projector regardless of the ID selected on the remote.
3. Aim the remote control at that projector.
4. Hold down the ID button on the remote control while you press the numeric button that matches the
projector's ID. Then release the buttons.
5. Press the ID button on the remote control to check if the ID-setting process worked.
You see a message displayed by the projector.
• If the remote control is listed as On, the remote control ID is set to operate only the listed projector.
• If the remote control is listed as Off, the remote control ID is not set properly. Repeat the steps
above to set the ID to match the projector you want to control.
Parent topic: Projector Identification System for Multiple Projector Control
Matching Multiple-Projector Display Quality
You can match the display quality of multiple projectors that will project next to each other.
1. Turn on all the projectors on which you want to match the display quality.
2. Set ID numbers on each projector.
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3. Make sure all projectors are using the same Color Mode setting.
4. Set the remote control ID to match the first projector.
5. Press the Menu button, select the Image menu, and press Enter.
6. Select settings as necessary.
7. Set the remote control ID to match the next projector, then select Image menu adjustments as
necessary to match the projectors' displays.
Note: The brightness and tint may not match exactly even after adjustments. If brightness and tint
differences become more noticeable over time, repeat the adjustments.
Parent topic: Projector Identification System for Multiple Projector Control
Related concepts
Color Mode
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Projecting Two Images Simultaneously
You can use the split screen feature to simultaneously project two images from different image sources
next to each other. You can control the split screen feature using the remote control or the projector
menus.
Note: While you use the split screen feature, other projector features may not be available and some
settings may be automatically applied to both images.
Note: You cannot use split screen with the following input source combinations:
• Computer1 and Computer2
• Computer1/Computer2 and Video
• HDMI1/HDMI2 and Screen Mirroring
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• HDMI1 and HDMI2
• USB Display and USB/LAN
• USB and LAN
1. Press the Split button on the remote control.
The currently selected input source moves to the left side of the screen.
2. Press the Menu button.
You see this screen:
3. To select an input source for the other image, select the Source setting, press Enter, select the
input source, select Execute, and press Enter. (You can also change image sources, if
necessary.)
4. To switch the images, select the Swap Screens setting and press Enter.
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5. To change the image sizes, select the Screen Size setting, press Enter, select a sizing option,
press Enter, and press Menu to exit.
Note: Depending on the video input signals, the images may not appear at the same size even if you
choose the Equal setting.
6. To choose the audio you want to hear, select the Audio Source setting, press Enter, select an
audio option, press Enter, and press Menu to exit.
7. To align the projected images, select the Align setting, press Enter, select the setting, press
Enter, and press Menu to exit.
8. To exit the split screen feature, press the Split or Esc button.
Parent topic: Adjusting Projector Features
Scheduling Projector Events
You can save a projector command, such as turning the projector on or off or switching input sources, as
an "event." You can schedule when you want the projector to automatically execute the command
(PowerLite 992F/1288).
Caution: Do not place flammable objects in front of the lens. If you schedule the projector to turn on
automatically, flammable objects in front of the lens could catch on fire.
Note: The Schedule Protection setting in the Password Protection menu must be turned off to
schedule an event.
Saving a Scheduled Event
Viewing Scheduled Events
Editing a Scheduled Event
Parent topic: Adjusting Projector Features
Related tasks
Selecting Password Security Types
Saving a Scheduled Event
You can select projector commands you want to perform and schedule them as an event.
1. Set the date and time in the Date & Time menu.
2. Press the Menu button.
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3. Select the Extended menu and press Enter.
4. Select the Schedule Settings setting and press Enter.
You see a screen like this:
5. Select the Schedule menu and press Enter.
6. Select Add New and press Enter.
You see a screen like this:
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7. In the Event Settings section, select the events you want to have occur. (Select No Change for
events that you do not want to occur.)
8. In the Date/Time Settings section, set the date and time for the scheduled events to occur.
9. When you are finished, select Save and press Enter.
10. To schedule more events, repeat the previous steps as necessary.
11. Select Setup complete and select Yes to save your changes.
Parent topic: Scheduling Projector Events
Related tasks
Setting the Date and Time
Viewing Scheduled Events
You can view any currently scheduled events.
1. Press the Menu button.
2. Select the Extended menu and press Enter.
3. Select the Schedule Settings setting and press Enter.
You see a screen like this:
The colored boxes in the calendar indicate the following about the scheduled events:
One-time event
Recurring event
Communication is on/off
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Event is invalid
Parent topic: Scheduling Projector Events
Editing a Scheduled Event
You can edit any currently scheduled event.
1. Press the Menu button.
2. Select the Extended menu and press Enter.
3. Select the Schedule Settings setting and press Enter.
You see a screen like this:
4. Press the left or right arrow buttons to highlight the date on the calendar containing the scheduled
event you want to edit.
5. Press the up or down arrow buttons to highlight the event you want to edit, and press Esc.
6. Select one of the following:
•On/Off to enable or disable the selected event.
•Edit to edit the settings for the selected event.
•Clear to delete the selected event.
•Add New to add a new scheduled event.
7. When you are finished, select Return and press Enter.
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8. Select Setup complete and select Yes to save your changes.
Note: To delete all scheduled events, select Schedule Reset and select Yes.
Parent topic: Scheduling Projector Events
Copying Menu Settings Between Projectors
After you select menu settings for your projector, you can transfer them to another projector of the same
model.
Note: Copy the projector's settings before you adjust the projected image using the projector's image
adjustment settings. Any saved User's Logo setting on the projector will transfer to the other projector.
Caution: If the copy process fails due to a power failure, communication error, or for any other reason,
Epson will not be responsible for any repair costs incurred.
The following settings will not transfer between projectors:
• Info menu items
• Network menu settings other than those in the Notifications and Others menus
The following settings will not transfer between projectors if you set the Batch Setup Range setting to
Limited:
• Password Protection settings
• Network menu settings other than those in the Notifications and Others menus
Note: In addition to the methods covered in this section, you can also copy and transfer settings to
multiple projectors over a network using the Epson Projector Management software. See the online
Epson Projector Management Operation Guide for instructions. You can download the latest software
and documentation from the Epson website.
Saving Settings to a USB Flash Drive
Transferring Settings from a USB Flash Drive
Saving Settings to a Computer
Transferring Settings from a Computer
Parent topic: Adjusting Projector Features
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Saving Settings to a USB Flash Drive
You can save the projector settings you want to transfer to a USB flash drive.
Note: Use an empty flash drive. If the drive contains other files, the transfer may not complete correctly.
The flash drive must use the FAT format and cannot have any security features.
1. Turn off the projector and unplug the power cord from the projector's power inlet.
2. Insert the flash drive into the USB-A port.
Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be
saved correctly.
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3. Press and hold the Esc button on the control panel or remote control as you connect the power cord
to the projector's power inlet.
4. When all of the projector lights turn on, release the Esc button.
The lights flash to indicate that settings are transferring to the flash drive. When the lights stop
flashing, the power light turns blue and the projector enters standby mode.
Caution: Do not unplug the power cord or remove the flash drive while the lights are flashing. This
could damage the projector.
5. Once the projector enters standby mode, remove the flash drive.
Parent topic: Copying Menu Settings Between Projectors
Transferring Settings from a USB Flash Drive
After saving projector settings to a USB flash drive, you can transfer them to another projector of the
same model.
Note: Make sure the USB flash drive contains only a single settings transfer from another projector of
the same model. The settings are contained in a file called pjconfdata.bin. If the drive contains other
files, the transfer may not complete correctly.
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Do not adjust image settings on a projector until after you transfer settings to it. Otherwise, you may have
to repeat your adjustments.
1. Turn off the projector and unplug the power cord from the projector's power inlet.
2. Insert the flash drive into the USB-A port.
Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be
saved correctly.
3. Press and hold the Menu button on the control panel or remote control as you connect the power
cord to the projector's power inlet.
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4. When all of the projector lights turn on, release the Menu button.
The lights flash to indicate that settings are transferring to the projector. When the lights stop
flashing, the power light turns blue and the projector enters standby mode.
Caution: Do not unplug the power cord or remove the flash drive while the lights are flashing. This
could damage the projector.
5. Once the projector enters standby mode, remove the flash drive.
Parent topic: Copying Menu Settings Between Projectors
Saving Settings to a Computer
You can save the projector settings you want to transfer to a computer.
Your computer must be running one of the following operating systems:
• Windows 7
• Windows 8.x
• Windows 10
• OS X 10.11.x
• macOS 10.12.x
• macOS 10.13.x
• macOS 10.14.x
• macOS 10.15.x
1. Turn off the projector and unplug the power cord from the projector's power inlet.
2. Connect a USB cable to your projector's USB-B port.
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3. Connect the other end to any available USB port on your computer.
4. Press and hold the Esc button on the control panel or remote control as you connect the power cord
to the projector's power inlet.
5. When all of the projector lights turn on, release the Esc button.
The projector shows up as a removable disk on your computer.
6. Open the removable disk and copy the pjconfdata.bin file to your computer.
7. Once the file has copied, do one of the following:
•Windows: Open the My Computer,Computer,Windows Explorer, or File Explorer utility.
Right-click the name of your projector (listed as a removable disk) and select Eject.
•Mac: Drag the removable disk icon for your projector from the desktop into the trash.
The projector enters standby mode.
Parent topic: Copying Menu Settings Between Projectors
Transferring Settings from a Computer
After saving projector settings to a computer, you can transfer them to another projector of the same
model.
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Your computer must be running one of the following operating systems:
• Windows 7
• Windows 8.x
• Windows 10
• OS X 10.11.x
• macOS 10.12.x
• macOS 10.13.x
• macOS 10.14.x
• macOS 10.15.x
Do not adjust image settings on a projector until after you transfer settings to it. Otherwise, you may have
to repeat your adjustments.
1. Turn off the projector and unplug the power cord from the projector's power inlet.
2. Connect a USB cable to your projector's USB-B port.
3. Connect the other end to any available USB port on your computer.
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4. Press and hold the Menu button on the control panel or remote control as you connect the power
cord to the projector's power inlet.
5. When all of the projector lights turn on, release the Menu button.
The projector shows up as a removable disk on your computer.
6. Copy the pjconfdata.bin file from your computer to the removable disk.
Note: Do not copy any other files to the removable disk.
7. Once the file has copied, do one of the following:
•Windows: Open the My Computer,Computer,Windows Explorer, or File Explorer utility.
Right-click the name of your projector (listed as a removable disk) and select Eject.
•Mac: Drag the removable disk icon for your projector from the desktop into the trash.
All the lights start flashing to indicate that the projector's settings are being updated. When the lights
stop flashing, the power light turns blue and the projector enters standby mode.
Caution: Do not unplug the power cord while the lights are flashing. This could damage the
projector.
Parent topic: Copying Menu Settings Between Projectors
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Adjusting the Menu Settings
Follow the instructions in these sections to access the projector menu system and change projector
settings.
Note: Not all settings are available, depending on your projector model.
Using the Projector's Menus
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Projector Network Settings - Network Menu
Projector Setup Settings - ECO Menu
Projector Information Display - Info Menu
Projector Reset Options - Reset Menu
Using the Projector's Menus
You can use the projector's menus to adjust the settings that control how your projector works. The
projector displays the menus on the screen.
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1. Press the Menu button on the control panel or remote control.
You see the menu screen displaying the Image menu settings.
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2. Press the up or down arrow button to move through the menus listed on the left. The settings for
each menu are displayed on the right.
Note: The available settings depend on the current input source, resolution, your projector model, or
other menu settings.
3. To change settings in the displayed menu, press Enter.
4. Press the up or down arrow button to move through the settings.
5. Change the settings using the buttons listed on the bottom of the menu screens.
6. To return all the menu settings to their default values, select the Reset menu.
7. When you finish changing settings on a menu, press Esc.
8. Press Menu or Esc to exit the menus.
Parent topic: Adjusting the Menu Settings
Image Quality Settings - Image Menu
Settings on the Image menu let you adjust the quality of your image for the input source you are currently
using. The available settings depend on the currently selected input source.
To change settings for an input source, make sure the source is connected and select that source.
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Setting Options Description
Color Mode See the list of available Color
Modes
Adjusts the vividness of image
colors for various image types
and environments
Brightness Varying levels available Lightens or darkens the overall
image
Contrast Varying levels available Adjusts the difference between
light and dark areas of the image
Color Saturation Varying levels available Adjusts the intensity of the
image colors
Tint Varying levels available Adjusts the balance of green to
magenta tones in the image
Sharpness Varying levels available Adjusts the sharpness or
softness of image details
White Balance Color Temp.
Custom
Adjusts the overall tint of the
image
Color Temp.: Sets the color
temperature based on the Color
Mode you selected. Higher value
tints the image blue; lower value
tints the image red.
Custom: Adjusts the intensity of
individual hues in the image;
provides RGB-offset and gain
controls for professional level
color calibration
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Setting Options Description
Image Enhancement Noise Reduction Reduces flickering in analog
images
Deinterlacing
(for interlaced signal
480t/576t/1080t input)
Sets whether to convert
interlaced to progressive signals
for certain video image types
Off: for fast-moving video
images
Video: for most video images
Film/Auto: for movies, computer
graphics, and animation
Auto Iris Off
Normal
High Speed
Adjusts the projected luminance
based on the image brightness
when the Dynamic or Cinema
Color Modes are selected; High
Speed sets faster luminance
correction for fast-moving
images
Reset — Resets all settings in the Image
menu to their defaults
Note: The Brightness setting does not affect lamp brightness. To change the lamp brightness mode,
use the Power Consumption setting in the ECO menu.
Parent topic: Adjusting the Menu Settings
Related references
Available Color Modes
Projector Setup Settings - ECO Menu
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Input Signal Settings - Signal Menu
Normally the projector detects and optimizes the input signal settings automatically. If you need to
customize the settings, you can use the Signal menu. The available settings depend on the currently
selected input source.
Note: You can restore the default settings of the Position,Tracking, and Sync settings by pressing the
Auto button on the remote control.
To change settings for an input source, make sure the source is connected and select that source.
Setting Options Description
Resolution Auto
Wide
Normal
Sets the input signal resolution if
not detected automatically using
the Auto option
Aspect See the list of available aspect
ratios
Sets the aspect ratio (width-to-
height ratio) for the selected input
source
Tracking Varying levels available Adjusts signal to eliminate vertical
stripes in computer images
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Setting Options Description
Sync. Varying levels available Adjusts signal to eliminate
fuzziness or flickering in
computer images
Position Up, down, left, right Adjusts the image location on the
screen
Auto Setup On
Off
Automatically optimizes computer
image quality (when On)
Overscan Auto
Off
4%
8%
Changes the projected image
ratio to make the edges visible by
a selectable percentage or
automatically when using an
HDMI input source
Advanced Video Range Sets the video range to match the
setting of the device connected to
the HDMI input port.
Video Signal Specifies the signal type from the
input sources connected to the
video ports. Select Auto to detect
signals automatically.
Reset — Resets all settings in the Signal
menu to their defaults
Parent topic: Adjusting the Menu Settings
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Projector Feature Settings - Settings Menu
Options on the Settings menu let you customize various projector features. The available settings
depend on the currently selected input source.
Setting Options Description
E-Zoom Varying levels available Adjusts the size of the projected
image
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Setting Options Description
Keystone H/V Keystone
Quick Corner
Adjusts image shape to
rectangular (horizontally and
vertically)
H/V Keystone: lets you manually
correct horizontal and vertical
sides
Auto V-Keystone: turns
automatic correction on or off
(not available on PowerLite E20)
H-Keystone Adjuster: turns
horizontal keystone slider feature
on or off
Quick Corner: select to correct
image shape and alignment
using an on-screen display
Split Screen Screen Size
Source
Swap Screens
Audio Source
Align
Display the QR Code
Exit Split Screen
Divides the viewing area
horizontally and displays two
images side-by-side (press Esc
to cancel split screen display)
Volume Varying levels available Adjusts the volume of the
projector’s speaker system; you
can set the volume level for each
input source separately
Mic Input Level Varying levels available Adjusts the volume of the
projector's speaker system when
you use a connected microphone
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Setting Options Description
Lock Setting Control Panel Lock Controls projector button locking
to secure the projector
Full Lock: locks all buttons
Partial Lock: locks all buttons
except the power button
Off: no buttons locked
Remote Receiver Front/Rear
Front
Rear
Off
Limits reception of remote control
signals by the selected receiver;
Off turns off all receivers
User Button Power Consumption
Info
Deinterlacing
Closed Caption
Test Pattern
Resolution
Mic Input Level
Pattern Display
Display the QR Code
Assigns a menu option to the
User button on the remote
control for one-touch access
Pattern Pattern Display
Pattern Type
User Pattern
Test Pattern
Selects various pattern display
options
Reset — Resets all settings in the
Settings menu to their defaults
Parent topic: Adjusting the Menu Settings
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Projector Setup Settings - Extended Menu
Settings on the Extended menu let you customize various projector setup features that control its
operation.
Setting Options Description
Home Screen Home Screen Auto Disp.
Custom Function 1
Custom Function 2
Select various options for the projector's Home
screen
Home Screen Auto Disp.: controls whether
the Home screen displays automatically when
the projector is turned on
Custom Function 1/Custom Function 2: lets
you customize the options displayed on the
Home screen and save your settings as a
preset
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Setting Options Description
Display Messages
Display Background
Startup Screen
A/V Mute
Selects various display options
Messages: controls whether messages are
displayed on the screen
Display Background: selects the screen
color or logo to display when no signal is
received
Startup Screen: controls whether a special
screen appears when the projector starts up
A/V Mute: selects the screen color or logo to
display when A/V Mute is turned on
Closed Caption Off
CC1
CC2
Controls use of closed captions and selects
the closed caption type (closed captions are
visible only for NTSC signals connected
through the Video port; not available in all
countries or regions)
User's Logo — Creates a screen that the projector displays to
identify itself and enhance security
Projection Front
Front/Ceiling
Rear
Rear/Ceiling
Selects the way the projector faces the screen
so the image is oriented correctly
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Setting Options Description
Operation Direct Power On
High Altitude Mode
Auto Source Search
Auto Power On
HDMI EQ Setting
Advanced
Date & Time (PowerLite
992F/1288)
Selects various operation options
Direct Power On: turns on the projector when
you plug it in
High Altitude Mode: regulates the projector’s
operating temperature at altitudes above 4921
feet (1500 m)
Auto Source Search: automatically detects
the image signal being input when the
projector is turned on
Auto Power On: automatically turns on the
projector when it receives an image signal
(available only when Standby Mode is set to
Communication On)
HDMI EQ Setting: adjusts the HDMI input
signal level depending on the connected
device
Advanced: choose to set a location to save
error files, or copy all projector menu settings
Date & Time: adjusts the projector's system
time and date settings
A/V Settings A/V Output
Audio Settings
Selects the following when the projector is in
standby mode (turned off) and the Standby
Mode setting in the ECO menu is set to
Communication On:
A/V Output:Always On outputs sound and
images to external equipment when the
projector is turned off; images must be from an
analog signal (VGA only through the Monitor
Out port)
Audio Output: selects the audio source for
sound; Auto outputs sound from the last
selected image source; HDMI Audio Output
selects the audio source for HDMI images
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Setting Options Description
Projector ID Off
1through 9
Sets the projector to a particular ID number
which allows you to use a remote control to
individually control projectors
Schedule Settings
(PowerLite
992F/1288)
Schedule
Schedule Reset
Setup Complete
Schedules projector events to occur
automatically at selected dates and times
Language Various languages available Selects the language for projector menu and
message displays (not changed by Reset
option)
Reset — Resets all settings in the Extended menu to
their defaults, except for the following settings:
User's Logo,Projection,High Altitude
Mode,Auto Source Search,HDMI EQ,Date
& Time,A/V Output,Projector ID,Schedule
Settings, and Language
Parent topic: Adjusting the Menu Settings
Projector Network Settings - Network Menu
Settings on the Network menu let you view network information and set up the projector for monitoring
and control over a network.
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Setting Options Description
Screen Mirroring
(PowerLite 992F/1288)
Off
On
Turns on screen mirroring mode
Screen Mirroring Info
(PowerLite 992F/1288)
Display Name
MAC Address
Region Code
Channel
Connected Device
Displays screen mirroring status
and details
Screen Mirroring Settings
(PowerLite 992F/1288)
Various screen mirroring options Configures your screen mirroring
settings; only available when
Screen Mirroring On is turned
on
Wireless LAN Power On
Off
Turns on wireless LAN mode
Net. Info - Wireless LAN Connection mode
Wireless LAN Sys.
Antenna Level
Projector Name
SSID
DHCP
IP Address
Subnet Mask
Gateway Address
MAC Address
Region Code
IPv6
Displays wireless network status
and details
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Setting Options Description
Net. Info - Wired Lan Projector Name
DHCP
IP Address
Subnet Mask
Gateway Address
MAC Address
IPv6 Address (Manual)
IPv6 Address (Auto)
Displays wired network status
and details
Display the QR Code — Displays a QR code for
connecting with iOS or Android
devices using the Epson
iProjection app
Network Configuration Accesses additional network
menus
Configures your network settings
Parent topic: Adjusting the Menu Settings
Related tasks
Selecting Wired Network Settings
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Projector Setup Settings - ECO Menu
Settings on the ECO menu let you customize projector functions to save power. When you select a
power-saving setting, a leaf icon appears next to the menu item.
Setting Options Description
Power Consumption High
Medium
ECO
Selects the brightness mode of
the projector lamp. Select ECO to
reduce lamp brightness and fan
noise, and save power and lamp
life.
Note: You cannot select these
settings when operating your
projector at high altitude or high
temperature.
Light Optimizer On
Off
When Power Consumption is
set to High or Medium and Auto
Iris is turned off, the lamp
brightness is adjusted based on
the projected image; you can set
this option for each color mode
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Setting Options Description
Sleep Mode On
Off
Automatically places the
projector in standby mode after
an interval of inactivity
Sleep Mode Timer 1 to 30 minutes Sets the interval for Sleep Mode
Lens Cover Timer On
Off
Automatically turns off the
projector after 30 minutes if the
lens cover is closed
A/V Mute Timer On
Off
Automatically turns off the
projector after 30 minutes if
A/V Mute is enabled
Standby Mode Various options depending on
your product's wired or wireless
LAN support
Communication On: indicates
that the projector can be
monitored and controlled over a
network when the projector is in
standby mode (available when
A/V Output is set to Always On
or While Projecting)
Port: selects the port to use from
Wired LAN or Wireless LAN
when the Communication On
setting is enabled
ECO Display On
Off
Displays a leaf icon in the bottom
left corner of the projected screen
to indicate the power-saving
status when the lamp brightness
changes
Reset — Resets all settings in the ECO
menu to their defaults
Parent topic: Adjusting the Menu Settings
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Projector Information Display - Info Menu
You can display information about the projector and input sources by viewing the Info menu. However,
you cannot change any settings in the menu.
Note: Available settings depend on the current input source. The lamp usage timer does not register any
hours until you have used the lamp for at least 10 hours.
Information item Description
Projector Info See the table below
Version Displays the projector's firmware version
Temp Warning Info Displays various high temperature warnings
Power On/Off History
(PowerLite 992F/1288)
Displays the projector's power on and power off history
Projector Info menu
Information item Description
Lamp Hours Displays the number of hours (H) the lamp has been used in Power
Consumption modes; if the information is displayed in yellow, obtain
a genuine Epson replacement lamp soon
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Information item Description
Source Displays the name of the port to which the current input source is
connected
Input Signal Displays the input signal setting of the current input source
Resolution Displays the resolution of the current input source
Refresh Rate Displays the refresh rate of the current input source
Sync Info Displays information that may be needed by a service technician
Status Displays information about projector problems that may be needed
by a service technician
Serial Number Displays the projector's serial number
Event ID Displays the Event ID number corresponding to a specific projector
problem; see the list of Event ID codes
Event ID Code List
Parent topic: Adjusting the Menu Settings
Event ID Code List
If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the
solution to the projector problem associated with the code.
Event ID code Cause and solution
0432 The network software did not start. Turn the projector off and then on again.
0435
0433 Cannot display the transferred images. Restart the network software.
0434 Unstable network communication. Check the network communication status, wait a
few moments, and try connecting to the network again.
0481
0482
0485
0483 The network software quit unexpectedly. Check the network communication status,
then turn the projector off and then on again.
04FE
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Event ID code Cause and solution
0484 Communication with computer was disconnected. Restart the network software.
0479 A projector system error has occurred. Turn the projector off and then on again.
04FF
0891 Cannot find an access point with the same SSID. Set your computer, access point,
and projector to the same SSID.
0892 The WPA/WPA2/WPA3 authentication type does not match. Make sure the wireless
network security settings are correct.
0893 The TKIP/AES encryption type does not match. Make sure the wireless network
security settings are correct.
0894 Communication with unauthorized access point was disconnected. Contact your
network administrator.
0895 Communication with a connected device was disconnected. Check your device
connection status.
0898 Failed to acquire DHCP address. Make sure the DHCP server is operating correctly.
If you are not using DHCP, turn off the DHCP setting in the Network menus.
0899 A communication error has occurred.
089A The EAP authentication type does not match the network. Check the wireless LAN
security settings and make sure that the security certificate is installed correctly.
089B EAP server authentication failed. Check the wireless LAN security settings and
make sure that the security certificate is installed correctly.
089C EAP client authentication failed. Check the wireless LAN security settings and make
sure that the security certificate is installed correctly.
089D Key exchange failed. Check the wireless LAN security settings and make sure that
the security certificate is installed correctly.
Parent topic: Projector Information Display - Info Menu
Projector Reset Options - Reset Menu
You can reset most of the projector settings to their default values using the Reset All Config option on
the Reset menu.
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You can also reset the projector's lamp usage timer to zero when you replace the lamp using the Reset
Lamp Hours option.
You cannot reset the following settings using the Reset All Config option:
• E-Zoom
• User's Logo
• Schedule Settings (PowerLite 992F/1288)
• Language
• Network menu items
• Lamp Hours
• Password
• Date & Time (PowerLite 992F/1288)
• Display Background
• Startup Screen
• A/V Mute
Parent topic: Adjusting the Menu Settings
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Maintaining and Transporting the Projector
Follow the instructions in these sections to maintain your projector and transport it from place to place.
Projector Maintenance
Transporting the Projector
Projector Maintenance
Your projector needs little maintenance to keep working at its best.
You may need to clean the lens periodically, and clean the air filter and air vents to prevent the projector
from overheating due to blocked ventilation.
The only parts you should replace are the lamp, air filter, and remote control batteries. If any other part
needs replacing, contact Epson or an authorized Epson servicer.
Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open
any cover on the projector, except as specifically explained in this manual. Dangerous electrical voltages
in the projector can injure you severely.
Warning: Do not try to service this product yourself, except as specifically explained in this manual.
Refer all other servicing to qualified servicers.
Cleaning the Lens
Cleaning the Projector Case
Air Filter and Vent Maintenance
Projector Lamp Maintenance
Replacing the Remote Control Batteries
Parent topic: Maintaining and Transporting the Projector
Cleaning the Lens
Clean the projector's lens periodically, or whenever you notice dust or smudges on the surface.
• To remove dust or smudges, gently wipe the lens with lens-cleaning paper.
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• To remove stubborn smudges, moisten a soft, lint-free cloth with lens cleaner and gently wipe the
lens. Do not spray any liquid directly on the lens.
Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the
projector lamp may cause a fire.
Caution: Do not use glass cleaner or any harsh materials to clean the lens and do not subject the lens
to any impacts; you may damage it. Do not use canned air, or the gases may leave a residue. Avoid
touching the lens with your bare hands to prevent fingerprints on or damage to the lens surface.
Parent topic: Projector Maintenance
Cleaning the Projector Case
Before cleaning the projector case, turn off the projector and unplug the power cord.
• To remove dust or dirt, use a soft, dry, lint-free cloth.
• To remove stubborn dirt, use a soft cloth moistened with water and mild soap. Do not spray liquid
directly on the projector.
Caution: Do not use wax, alcohol, benzine, paint thinner, or other chemicals to clean the projector
case. These can damage the case. Do not use canned air, or the gases may leave a flammable
residue.
Parent topic: Projector Maintenance
Air Filter and Vent Maintenance
Regular filter maintenance is important to maintaining your projector. Your Epson projector is designed
with an easily accessible, user-replaceable filter to protect your projector and make regular maintenance
simple. Filter maintenance intervals will depend on the environment.
If regular maintenance is not performed, your Epson projector will notify you when the temperature
inside the projector has reached a high level. Do not wait until this warning appears to maintain your
projector filter as prolonged exposure to high temperatures may reduce the life of your projector or lamp.
Damage due to the failure to properly maintain the projector or its filter may not be covered by the
projector or lamp Limited Warranties.
Cleaning the Air Filter and Vents
Replacing the Air Filter
Parent topic: Projector Maintenance
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Related references
Projector Light Status
Cleaning the Air Filter and Vents
Clean the projector's air filter or vents if they get dusty, or if you see a message telling you to clean them.
1. Turn off the projector and unplug the power cord.
2. Gently remove the dust using a small vacuum designed for computers or a very soft brush (such as
a paintbrush).
Note: You can remove the air filter so you can clean both sides of it. Do not rinse the air filter in
water or use any detergent or solvent to clean it.
Caution: Do not use canned air. The gases may leave a flammable residue or push dust and debris
into the projector's optics or other sensitive areas.
3. If dust is difficult to remove or the air filter is damaged, replace the air filter.
Parent topic: Air Filter and Vent Maintenance
Replacing the Air Filter
You need to replace the air filter in the following situations:
• After cleaning the air filter, you see a message telling you to clean or replace it
• The air filter is torn or damaged
You can replace the air filter while the projector is mounted to the ceiling or placed on a table.
1. Turn off the projector and unplug the power cord.
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2. Carefully open the air filter cover.
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3. Pull the air filter out of the projector.
Note: Air filters contain ABS resin and polyurethane foam. Dispose of used air filters according to
local regulations.
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4. Place the new air filter in the projector as shown and push gently until it clicks into place.
5. Close the air filter cover.
Parent topic: Air Filter and Vent Maintenance
Related references
Optional Equipment and Replacement Parts
Projector Lamp Maintenance
The projector keeps track of the number of hours the lamp is used and displays this information in the
projector's menu system.
Replace the lamp as soon as possible when the following occurs:
• The projected image gets darker or starts to deteriorate
• A message appears when you turn on the projector telling you to replace the lamp
• The projector's Lamp light is flashing orange and its power light is flashing blue
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Caution: If you continue to use the lamp after the above conditions occur, the possibility that the lamp
may explode increases. When the lamp replacement message appears, replace the lamp with a new
one as soon as possible, even if it is still working. You should always have a spare lamp unit ready in
case it is needed.
Caution: Do not repeatedly turn the projector power on and off. This may shorten the lamp's operating
life.
Note: We recommend the use of genuine Epson replacement lamps. The use of non-genuine lamps
may affect projection quality and safety. Any damage or malfunction caused by the use of non-genuine
lamps may not be covered by Epson's warranty.
Replacing the Lamp
Resetting the Lamp Timer
Parent topic: Projector Maintenance
Related references
Projector Light Status
Projector Information Display - Info Menu
Replacing the Lamp
Before you replace the lamp, let the projector cool down for at least one hour so the lamp will not be hot.
Warning: Let the lamp fully cool before replacing it to avoid injury.
You can replace the lamp while the projector is mounted to the ceiling, if necessary.
1. Turn off the projector and unplug the power cord.
2. Allow the projector lamp to cool down for at least one hour.
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3. Use the screwdriver included with the replacement lamp to loosen the screw securing the lamp
cover.
Warning: If the lamp is broken, glass fragments may be loose inside the lamp chamber. Be careful
removing any broken glass to avoid injury. If the projector is installed on the ceiling, stand to the side
of the lamp cover and not underneath it; pieces of glass could fall into your eyes or mouth when you
open the lamp cover.
4. Slide the lamp cover out and lift it off.
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5. Loosen the screws securing the lamp to the projector. The screws do not come all the way out.
6. Grasp the raised section of the lamp and gently pull the lamp out of the projector.
Note: The lamp(s) in this product contain mercury. Please consult your state and local
regulations regarding disposal or recycling. Do not put in the trash.
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7. Gently insert the new lamp into the projector. If it does not fit easily, make sure it is facing the right
way.
Caution: Do not touch any glass on the lamp assembly to avoid premature lamp failure.
8. Push in the lamp firmly and tighten the screws to secure it.
Caution: Do not over-tighten the screws.
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9. Replace the lamp cover and tighten the screw to secure it.
Note: Be sure the lamp cover is securely installed or the lamp will not come on.
Reset the lamp timer to zero to keep track of the new lamp's usage.
Parent topic: Projector Lamp Maintenance
Related references
Optional Equipment and Replacement Parts
Related tasks
Resetting the Lamp Timer
Resetting the Lamp Timer
You must reset the lamp timer after replacing the projector's lamp to clear the lamp replacement
message and to keep track of lamp usage correctly.
Note: Do not reset the lamp timer if you have not replaced the lamp to avoid inaccurate lamp usage
information.
1. Turn on the projector.
2. Press the Menu button.
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3. Select the Reset menu and press Enter.
4. Select Reset Lamp Hours and press Enter.
You see a prompt asking if you want to reset the lamp hours.
5. Select Yes and press Enter.
6. Press Menu or Esc to exit the menus.
Parent topic: Projector Lamp Maintenance
Related tasks
Replacing the Lamp
Replacing the Remote Control Batteries
The remote control uses two AA manganese or alkaline batteries. Replace the batteries as soon as they
run out.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types,
or mix new and old batteries.
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1. Remove the battery cover as shown.
2. Remove the old batteries.
Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on
your hands. If it gets on your hands, wash them immediately to avoid injury.
3. Insert the batteries with the +and –ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not
inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
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4. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat
or flame. Keep batteries out of the reach of children; they are choking hazards and are very
dangerous if swallowed.
Parent topic: Projector Maintenance
Transporting the Projector
The projector contains precision parts, some of which are glass. Follow these guidelines to transport,
ship, or store the projector safely:
• Make sure the projector is turned off, the power indicator is blue (but not flashing), and the status
indicator is off, then unplug the power cord.
• Close the lens cover to protect the lens.
• Remove any equipment connected to the projector.
• Use a carrying case to hand-carry the projector.
• When transporting the projector a long distance or as checked luggage, place it in a carrying case.
Then pack the case in a firm box with cushioning around it and mark the box "Fragile."
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use
equivalent materials with cushioning around the projector. Mark the box "Fragile."
Note: Epson shall not be liable for any damages incurred during transportation.
Parent topic: Maintaining and Transporting the Projector
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Solving Problems
Check the solutions in these sections if you have any problems using the projector.
Projection Problem Tips
Projector Light Status
Using the Projector Help Displays
Solving Image or Sound Problems
Solving Projector or Remote Control Operation Problems
Solutions When a Battery Message Appears
Solving Network Problems
Where to Get Help (U.S. and Canada)
Projection Problem Tips
If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it
on.
If this does not solve the problem, check the following:
• The lights on the projector may indicate what the problem is.
• The Help option on the Home screen can display information about common problems, if the projector
is operating.
• The solutions in this manual can help you solve many problems.
If none of these solutions help, you can contact Epson for technical support.
Parent topic: Solving Problems
Related references
Projector Light Status
Where to Get Help (U.S. and Canada)
Related tasks
Using the Projector Help Displays
Projector Light Status
The lights on the projector indicate the projector status and let you know when a problem occurs. Check
the status and color of the lights and look for a solution in the table here.
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PowerLite E20
1 Power light
2 Status light
3 Lamp light
4 Temp (temperature) light
PowerLite X49/W49/118/119W/982W/992F/1288
1 Power light
2 Status light
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3 Wireless LAN light
4 Lamp light
5 Temp (temperature) light
Projector status
Power light Status light Lamp light Temp light Status and solution
Blue Blue Off Off Normal operation
Blue Flashing blue Off Off Warming up or cooling down. All
buttons are disabled.
Blue Off Off Off Standby or sleep mode
Flashing blue Off Off Off Preparing for network monitoring
Flashing blue Light status
varies
Light status
varies
Flashing
orange
Projector is too hot
• Make sure that the vents and air
filter are not clogged with dust or
obstructed by nearby objects
• Clean or replace the air filter
• Make sure the environmental
temperature is not too hot
Off Flashing blue Off Orange Projector has overheated and
turned off; leave it turned off to cool
down for about five minutes, then
do the following:
• Make sure that the vents and air
filter are not clogged with dust or
obstructed by nearby objects
• Clean or replace the air filter
• If operating the projector at high
altitude, turn on High Altitude
Mode
• If the problem persists, unplug
the projector and contact Epson
for help
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Power light Status light Lamp light Temp light Status and solution
Off Flashing blue Orange Off Lamp or lamp cover has a problem
• Check to see if the lamp is
burned out, broken, or installed
incorrectly; reseat or replace the
lamp as necessary
• Clean or replace the air filter
• If operating the projector at high
altitude, turn on High Altitude
Mode
• If the problem persists, unplug
the projector and contact Epson
for help
• Check that the lamp cover is
installed correctly
Flashing blue Light status
varies
Flashing
orange
Light status
varies
Replace the lamp soon to avoid
damage; do not continue using the
projector
Off Flashing blue Off Flashing
orange
A fan or sensor has a problem; turn
the projector off, unplug it, and
contact Epson for help
Off Flashing blue Flashing
orange
Off Internal projector error; turn the
projector off, unplug it, and contact
Epson for help
Off Flashing blue Flashing
orange
Flashing
orange
Auto iris error; turn the projector off,
unplug it, and contact Epson for
help
Off Flashing blue Orange Orange Power error; turn the projector off,
unplug it, and contact Epson for
help
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Wireless LAN status (PowerLite X49/W49/118/119W/982W/992F/1288)
Wireless LAN light Status and solution
Blue Wireless LAN is available
Flashing blue quickly Connecting to a device
Flashing blue slowly An error has occurred; turn off the projector, then turn it back on
Off Wireless LAN is not available; make sure the wireless LAN settings are
correct
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and
contact Epson for help.
Parent topic: Solving Problems
Related concepts
Projector Lamp Maintenance
Air Filter and Vent Maintenance
Related references
Projector Setup Settings - Extended Menu
Where to Get Help (U.S. and Canada)
Related tasks
Turning Off the Projector
Using the Projector Help Displays
You can display information to help you solve common problems using the projector's Help system.
1. Turn on the projector.
2. Press the Home button on the projector or the remote control.
3. Press the arrow buttons to select Help.
4. Press Enter.
You see the Help menu.
5. Press the up and down arrow buttons to highlight the problem you want to solve.
6. Press Enter to view the solutions.
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7. When you are finished, do one of the following:
• To select another problem to solve, press Esc.
• To exit the help system, press Home.
Parent topic: Solving Problems
Solving Image or Sound Problems
Check the solutions in these sections if you have any problems with projected images or sound.
Solutions When No Image Appears
Solutions When Image is Incorrect Using the USB Display Function
Solutions When "No Signal" Message Appears
Solutions When "Not Supported" Message Appears
Solutions When Only a Partial Image Appears
Solutions When the Image is Not Rectangular
Solutions When the Image Contains Noise or Static
Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions to Sound Problems
Parent topic: Solving Problems
Solutions When No Image Appears
If no image appears, try the following solutions:
• Make sure the lens cover is open all the way.
• Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• Press the Menu button. If the projector menu displays, there may be a problem with the connected
video source, cable connection, or port.
• Check the settings on the Signal menu to make sure they are correct for the current video source.
• Adjust the Brightness setting or select the High Power Consumption setting.
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• Check the Display setting to make sure Messages is set to On.
• If the projector does not respond when you press the control panel buttons, the buttons may be
locked. Unlock the buttons. Press and hold the Enter button on the control panel for 7 seconds.
• If the projector does not respond when you press buttons on the remote control, make sure the remote
receivers are turned on.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
• The projector may not be able to project copyrighted videos that you play back on a computer. For
details, see the manual supplied with your computer.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Setup Settings - Extended Menu
Projector Reset Options - Reset Menu
Related tasks
Unlocking the Projector's Buttons
Solutions When Image is Incorrect Using the USB Display Function
If no image appears or if the image appears incorrectly using the USB Display function, try the following
solutions:
• Press the USB button on the remote control.
• Make sure the USB Display software has installed correctly. Install it manually if necessary.
• On a Mac, select the USB Display icon in the Dock or from the Applications folder.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
• If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson
USB Display Settings program on your computer.
• Turn off the Transfer layered window setting in the Epson USB Display Settings program on your
computer.
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• Make sure you are using the most recent version of the USB Display software. You can download the
latest version from the Epson web site. Go to epson.com/support (U.S.) or epson.ca/support (Canada)
and select your projector.
Parent topic: Solving Image or Sound Problems
Related tasks
Connecting to a Computer for USB Video and Audio
Solutions When "No Signal" Message Appears
If the "No Signal" message appears, try the following solutions:
• Press the Source Search button and wait a few seconds for an image to appear.
• Press the Home button on the remote control to select from a list of available sources.
• Turn on the connected computer or video source, and press its play button to begin your presentation,
if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• If necessary, turn the projector and the connected computer or video source off and then on again.
• If you are projecting from an HDMI source, replace the HDMI cable with a shorter one.
• Try a different video cable.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Displaying From a PC Laptop
Displaying From a Mac Laptop
Parent topic: Solving Image or Sound Problems
Related references
Projector Reset Options - Reset Menu
Related tasks
Selecting an Image Source
Displaying From a PC Laptop
If you see the "No Signal" message when you display from a PC laptop, you need to set up the laptop to
display on an external monitor.
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1. Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your
laptop manual for details.) Wait a few seconds for an image to appear. To display on both the
laptop's monitor and the projector, try pressing the same keys again.
Note: On Windows 7 or later, hold down the Windows key and press Pat the same time, then click
Duplicate.
2. If the same image is not displayed by the laptop and projector, check the Windows Display utility to
make sure the external monitor port is enabled and extended desktop mode is disabled. (See your
computer or Windows manual for instructions.)
3. If necessary, check your video card settings and set the multiple display option to Clone,Mirror, or
Duplicate.
Parent topic: Solutions When "No Signal" Message Appears
Displaying From a Mac Laptop
If you see the "No Signal" message when you display from a Mac laptop, you need to set up the laptop
for mirrored display. (See your laptop manual for details.)
1. Open the System Preferences utility and select Displays,Display, or Color LCD.
2. Click the Arrange or Arrangement tab.
3. Select the Mirror Displays checkbox.
Parent topic: Solutions When "No Signal" Message Appears
Solutions When "Not Supported" Message Appears
If the "Not Supported" message appears, try the following solutions:
• Make sure the correct input signal is selected on the Signal menu.
• Make sure the computer's display resolution does not exceed the projector's resolution and frequency
limit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
• As a test, try setting the computer's display resolution to the lowest possible setting, and then
gradually increase it as necessary.
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Supported Video Display Formats
192
Solutions When Only a Partial Image Appears
If only a partial computer image appears, try the following solutions:
• For VGA connections, press the Auto button on the remote control to optimize the image signal.
• Make sure the Resolution setting in the Signal menu is set correctly for the input signal.
• Try adjusting the image position using the Position setting in the Signal menu.
• Press the Aspect button on the remote control to select a different image aspect ratio.
• If you zoomed into or out of the image using the E-Zoom buttons, press the Default button until the
projector returns to a full display.
• Check the cables connecting the computer or video source to the projector. Try connecting different
cables.
• Check your computer display settings to disable dual display and set the resolution within the
projector's limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different
resolution than you are projecting in. (See your software help for details.)
• Make sure you selected the correct Projection setting in the Extended menu.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Supported Video Display Formats
Solutions When the Image is Not Rectangular
If the projected image is not evenly rectangular, try the following solutions:
• Turn on automatic keystone adjustments in the Settings menu.
• Place the projector directly in front of the center of the screen, facing it squarely, if possible.
• If you adjusted the projector height using the projector feet, press the keystone buttons on the
projector to adjust the image shape.
• Adjust the position of the projector's horizontal keystone slider.
• Adjust the Quick Corner setting to correct the image shape.
Parent topic: Solving Image or Sound Problems
193
Related concepts
Image Shape
Related references
Projector Feature Settings - Settings Menu
Solutions When the Image Contains Noise or Static
If the projected image seems to contain electronic interference (noise) or static, try the following
solutions:
• Check the cables connecting your computer or video source to the projector. They should be:
• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• If you adjusted the image shape, adjust the Sharpness setting in the Image menu.
• Check the settings on the projector's Signal menu to make sure they match the video source.
• Adjust the Noise Reduction,MPEG Noise Reduction, and Deinterlacing settings in the projector's
Image menu.
• If available for your video source, select Auto as the Resolution setting in the Signal menu.
• Select a computer video resolution and refresh rate that are compatible with the projector.
• If you are projecting from a computer using a VGA cable, press the Auto button on the remote control
to automatically adjust the tracking and sync. If the problem remains, display a uniformly patterned
image on the screen and manually adjust the Tracking and Sync settings in the Signal menu.
• If you connected an extension power cable, try projecting without it to see if it caused interference in
the signal.
• If you are using the USB Display function, turn off the Transfer layered window setting in the Epson
USB Display Settings program on your computer.
• Try a different cable.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Supported Video Display Formats
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Solutions When the Image is Fuzzy or Blurry
If the projected image is fuzzy or blurry, try the following solutions:
• Adjust the image focus.
• Clean the projector lens.
Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the
projector warm up to room temperature before using it.
• Position the projector close enough to the screen.
• Position the projector so the keystone adjustment angle is not so wide that it distorts the image.
• Turn on automatic keystone adjustment in the Settings menu (if available for your product).
• Adjust the Sharpness setting in the Image menu to improve image quality.
• If you are projecting from a computer, press the Auto button on the remote control to automatically
adjust the tracking and sync. If any bands or overall blurriness remain, display a uniformly patterned
image on the screen and manually adjust the Tracking and Sync settings in the Signal menu.
• If you are projecting from a computer, try using a lower resolution or try to match the projector's native
resolution.
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Placement
Related references
Image Quality Settings - Image Menu
General Projector Specifications
Related tasks
Focusing the Image Using the Focus Ring
Cleaning the Lens
Solutions When the Image Brightness or Colors are Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Press the Color Mode button on the remote control to try different color modes for the image and
environment.
• Check your video source settings.
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• Adjust the available settings on the Image menu for the current input source, such as Brightness,
Contrast,Tint, and/or Color Saturation.
• Make sure you selected the correct Video Range or Video Signal setting on the Signal menu, if
available for your image source.
• Make sure all the cables are securely connected to the projector and your video device. If you
connected long cables, try connecting shorter cables.
• If you are using the ECO Power Consumption setting, try selecting High in the projector's menus.
Note: At high altitudes or locations subject to high temperatures, the image may become darker and
you may not be able to adjust the Power Consumption setting.
• Position the projector close enough to the screen.
• If the image has been progressively darkening, you may need to replace the projector lamp soon.
• If the above solutions do not correct your image, try resetting all of the projector's settings using the
Reset menu.
Parent topic: Solving Image or Sound Problems
Related concepts
Color Mode
Projector Placement
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Setup Settings - ECO Menu
Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projector's volume settings.
• Press the A/V Mute button on the remote control to resume video and audio if they were temporarily
stopped.
• Check your computer or video source to make sure the volume is turned up and the audio output is set
for the correct source.
• Try disconnecting and reconnecting the audio cable.
• Check the audio cable connections between the projector and your video source.
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• If you do not hear sound from an HDMI source, set the connected device to PCM output.
• Make sure any connected audio cables are labeled "No Resistance."
• If you are using the USB Display function, turn on the Output audio from the projector setting in the
Epson USB Display Settings program on your computer.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac
supports audio through the HDMI port. If not, you need to connect an audio cable.
• If you want to use a connected audio source when the projector is off, set the Standby Mode option to
Communication On in the ECO menu.
• If the volume for the computer is set to the minimum while the projector's volume is set to maximum,
the sound level may be mixed. Turn up the computer's volume and decrease the projector's volume.
• Make sure the A/V Settings options are set up correctly in the Extended menu.
• Check the Mic Input Level setting and lower it, if necessary.
• If you hear a hissing sound from your projector's speakers when projecting from a computer running
Windows 10 over a network, you may need to adjust the Windows 10 sound properties:
1. Right-click the speaker icon in the Windows taskbar and select Sounds.
2. Click the Playback tab, select the playback device, and click Properties.
3. Click the Advanced tab, set the sample rate and bit depth setting to 16 bit, 44100 Hz (CD Quality),
click Apply, and click OK.
Note: These steps may vary depending on the Windows 10 version you are using.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed
momentarily and cause an unexpected noise. This is normal.
Parent topic: Solving Image or Sound Problems
Related references
Projector Setup Settings - ECO Menu
Projector Setup Settings - Extended Menu
Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems
Solutions to Remote Control Problems
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Solutions to Password Problems
Parent topic: Solving Problems
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the remote control to
turn on the projector.
• If the projector's lamp shuts off unexpectedly, it may have entered standby mode after a period of
inactivity. Press the power button to wake the projector and adjust the Sleep Mode Timer setting in
the ECO menu to change the sleep interval.
• Make sure the A/V Mute Timer setting and the Lens Cover Timer setting are turned off in the ECO
menu.
• If the power button on the remote control does not turn on the projector, check its batteries and make
sure the Remote Receiver setting is turned on in the projector's menu, if available.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord
and contact Epson.
• Make sure the lamp and lamp cover are installed correctly.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Light Status
Projector Feature Settings - Settings Menu
Projector Setup Settings - ECO Menu
Related tasks
Unlocking the Projector's Buttons
Solutions to Remote Control Problems
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
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• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn on one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off in the Settings menu.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• If you lose the remote control, you can purchase another from an Epson parts distributor.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Projector Feature Settings - Settings Menu
Related tasks
Replacing the Remote Control Batteries
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control. If you lose the remote control, you cannot enter a password. Order a new one from
Epson.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you set a Epson Web Control password and forgot the user ID or password, try entering the
following:
• User ID: EPSONWEB
• Default password: admin
• If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering
the following:
• User ID: EPSONREMOTE
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• Default password: guest
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Password Security Types
Solutions When a Battery Message Appears
If you see a message telling you that the battery that saves your clock settings is running low, contact
Epson for help.
Parent topic: Solving Problems
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network (PowerLite
X49/W49/118/119W/982W/992F/1288).
Solutions When Wireless Authentication Fails
Solutions When You Cannot Access the Projector Through the Web
Solutions When Network Alert E-Mails are Not Received
Solutions When You Cannot Connect Using Screen Mirroring
Solutions When the Image Contains Static During Network Projection
Solutions When the Image or Sound Contains Static During Screen Mirroring
Parent topic: Solving Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions (PowerLite
X49/W49/118/119W/982W/992F/1288):
• If the wireless settings are correct, but authentication fails, you may need to update the Date & Time
settings in the Extended menu, if available.
• Make sure the Wireless LAN Power setting is set to On.
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
• Make sure the connected device is on and operating properly.
• Make sure you are using the correct Epson wireless LAN module.
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• If the access point security is WPA3-EAP, change the access point setting to WPA2/WPA3-EAP.
Note: EAP and PEAP security are only available on PowerLite 992F/1288.
Parent topic: Solving Network Problems
Related references
Projector Network Settings - Network Menu
Event ID Code List
Related tasks
Selecting Wireless Network Settings Manually
Solutions When You Cannot Access the Projector Through the Web
If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
Note: You cannot change the user ID.
• You may need to log in to access some options on the Web Control screen. If you see a log in window,
enter EPSONWEB as the user ID and enter the password set in the projector's Network menu as the
password. The default password is admin.
• To display the Web Remote screen, enter EPSONREMOTE as the user ID and enter the password
set in the projector's Network menu as the password. The default password is guest.
• Avoid connecting via a proxy server.
• Make sure you have access to the network the projector is on.
• If you set the Standby Mode setting to Communication On in the projector's ECO menu, make sure
the network device is turned on. After turning on the network device, turn on the projector.
Note: The user ID and password are case sensitive.
Parent topic: Solving Network Problems
201
Solutions When Network Alert E-Mails are Not Received
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projector's Network menu or in
the network software.
• Set the Standby Mode setting to Communication On so the network software can monitor the
projector in standby mode. Change the Port setting according to your network environment.
Parent topic: Solving Network Problems
Related references
Projector Setup Settings - ECO Menu
Related tasks
Setting Up Projector Network E-Mail Alerts
Solutions When You Cannot Connect Using Screen Mirroring
If you are unable to connect to the projector using Screen Mirroring (PowerLite 992F/1288), try the
following solutions:
• Make sure On is selected as the Screen Mirroring setting in the projector's Network menu. Try
turning the setting off and then on again, if necessary.
• Make sure the Display Name in the screen mirroring settings does not include "-" or it may not display
correctly on your mobile device.
• Make sure the Operation Mode and Channel settings in the Network menu are correct for your
mobile environment and try connecting again.
• Make sure no other mobile device is connected to the projector using No Interruptions settings in the
Extended menu Meeting Mode settings.
• Make sure the mobile device settings are correct.
• You may not be able to connect immediately after disconnecting from the projector. Wait a while and
try connecting again.
• Restart the mobile device.
• If you have previously connected to the projector using Screen Mirroring, the device may have saved
the previous connection information. Delete the saved information and connect to the projector from
the list of available devices.
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Parent topic: Solving Network Problems
Solutions When the Image Contains Static During Network Projection
If the projected image contains static during network projection, try the following solutions:
• Check for any obstacles between the access point, the computer, the mobile device, and the projector.
If necessary, change their positions to improve communication. Also make sure that they are not too
far apart; move them closer together and try to connect again.
• If the wireless connection is slow or your projected image contains noise, check for interference from
other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away
or expand your wireless bandwidth.
• If the connection speed declines, reduce the number of connected devices.
Parent topic: Solving Network Problems
Solutions When the Image or Sound Contains Static During Screen Mirroring
If the projected image or sound contains static during Screen Mirroring (PowerLite 992F/1288), try the
following solutions:
• Avoid covering the Wi-Fi antenna of the mobile device.
• If you use a Screen Mirroring connection and an internet connection at the same time, the image may
stop or contain noise. Disconnect the internet connection to expand your wireless bandwidth and
improve the connection speed of the mobile device.
• Make sure the projection contents meet the Screen Mirroring requirements.
• Depending on the settings of the mobile device, the connection may be lost when the device enters
power saving mode. Check the electrical power saving settings on the mobile device.
• Update to the latest version of the wireless driver or firmware on the mobile device.
Parent topic: Solving Network Problems
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select
your product for solutions to common problems with your projector. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
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Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are Monday through Friday, 7 AM to 4 PM, Pacific Time.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in
Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).
You can purchase a replacement remote control from an Epson parts distributor here (U.S. sales) or
here (Canadian sales).
Parent topic: Solving Problems
204
Technical Specifications
These sections list the technical specifications of your projector.
General Projector Specifications
Projector Lamp Specifications
Remote Control Specifications
Projector Dimension Specifications
Projector Electrical Specifications
Projector Environmental Specifications
Projector Safety and Approvals Specifications
Supported Video Display Formats
USB Display System Requirements
General Projector Specifications
Type of display Poly-silicon TFT active matrix
Resolution PowerLite E20/X49/118:
1024 × 768 pixels (XGA)
PowerLite W49/119W/982W:
1280 × 800 pixels (WXGA)
PowerLite 992F/1288:
1920 × 1080 pixels (Full HD)
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Lens PowerLite E20:
F=1.44
Focal length: 16.7 mm
PowerLite X49/W49/118/119W:
F=1.49 to 1.72
Focal length: 16.9 mm to 20.28 mm
PowerLite 982W/992F/1288:
F=1.51 to 1.99
Focal length: 18.2 mm to 29.2 mm
Color reproduction Full color, up to 1 billion colors
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Brightness PowerLite E20:
High Power Consumption mode:
White light output 3400 lumens (ISO 21118 standard)
Color light output 3400 lumens
ECO Power Consumption mode:
White light output 2200 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
PowerLite X49:
High Power Consumption mode:
White light output 3600 lumens (ISO 21118 standard)
Color light output 3600 lumens
ECO Power Consumption mode:
White light output 2400 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
PowerLite W49:
High Power Consumption mode:
White light output 3800 lumens (ISO 21118 standard)
Color light output 3800 lumens
Medium Power Consumption mode:
White light output 3700 lumens (ISO 21118 standard)
Color light output 3700 lumens
ECO Power Consumption mode:
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White light output 2600 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
PowerLite 118:
High Power Consumption mode:
White light output 3800 lumens (ISO 21118 standard)
Color light output 3800 lumens
Medium Power Consumption mode:
White light output 3600 lumens (ISO 21118 standard)
Color light output 3600 lumens
ECO Power Consumption mode:
White light output 2500 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
PowerLite 119W:
High Power Consumption mode:
White light output 4000 lumens (ISO 21118 standard)
Color light output 4000 lumens
Medium Power Consumption mode:
White light output 3700 lumens (ISO 21118 standard)
Color light output 3700 lumens
ECO Power Consumption mode:
White light output 2600 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
208
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
PowerLite 982W:
High Power Consumption mode:
White light output 4200 lumens (ISO 21118 standard)
Color light output 4200 lumens
Medium Power Consumption mode:
White light output 3600 lumens (ISO 21118 standard)
Color light output 3600 lumens
ECO Power Consumption mode:
White light output 2600 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
PowerLite 992F:
High Power Consumption mode:
White light output 4000 lumens (ISO 21118 standard)
Color light output 4000 lumens
Medium Power Consumption mode:
White light output 3400 lumens (ISO 21118 standard)
Color light output 3400 lumens
ECO Power Consumption mode:
White light output 2400 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
209
PowerLite 1288:
High Power Consumption mode:
White light output 4000 lumens (ISO 21118 standard)
Color light output 4000 lumens
ECO Power Consumption mode:
White light output 2400 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
Contrast ratio PowerLite E20:
15000:1 with Dynamic Color Mode, Zoom Wide, and High Power
Consumption mode
PowerLite X49/W49/118/119W/982W/992F/1288:
16000:1 with Dynamic Color Mode, Zoom Wide, and High Power
Consumption mode
Image size
(in native aspect ratio)
PowerLite E20:
30 inches (0.76 m) to 350 inches (8.89 m)
PowerLite X49/118/992F/1288:
30 inches (0.76 m) to 300 inches (7.62 m)
PowerLite W49/119W:
33 inches (0.84 m) to 320 inches (8.13 m)
PowerLite 982W:
29 inches (0.74 m) to 280 inches (7.11 m)
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Projection distance
(in native aspect ratio)
PowerLite E20:
34 inches (0.87 m) to 314 inches (7.98 m)
PowerLite X49/118:
35 inches (0.89 m) to 431 inches (10.95 m)
PowerLite W49/119W:
36 inches (0.91 m) to 429 inches (10.89 m)
PowerLite 982W:
33 inches (0.85 m) to 540 inches (13.71 m)
PowerLite 992F/1288:
34 inches (0.87 m) to 567 inches (14.41 m)
Projection methods Front, rear, ceiling-mounted
Optical aspect ratio
(width-to-height)
PowerLite E20/X49/118:
4:3
PowerLite W49/119W/982W:
16:10
PowerLite 992F/1288:
16:9
Focus adjustment Manual
Zoom adjustment Manual (not available on PowerLite E20)
Zoom ratio
(Tele-to-Wide)
PowerLite E20:
1 to 1.35 (digital zoom)
PowerLite X49/W49/118/119W:
1 to 1.2
PowerLite 982W/992F/1288:
1 to 1.6
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Internal sound system PowerLite E20/X49/W49:
5 W monaural
PowerLite 118/119W/982W/992F/1288:
16 W monaural
Noise level 37 dB (High or Medium Power Consumption mode)
28 dB (ECO Power Consumption mode)
Keystone correction angle ± 30º vertical (manual or Auto Keystone; Auto Keystone not
available on PowerLite E20)
± 30° horizontal (manual)
USB Type A port compatibility USB 2.0 compliant for optional wireless LAN module, firmware
update, and copying projector settings
USB Type B port compatibility USB 2.0 compliant for USB computer display
Parent topic: Technical Specifications
Projector Lamp Specifications
Type UHE (Ultra High Efficiency)
Power consumption PowerLite E20/X49/W49/118/119W:
210 W
PowerLite 982W/992F/1288:
230 W
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Lamp life PowerLite E20/X49:
High Power Consumption mode:
Up to about 6000 hours
ECO Power Consumption mode:
Up to about 12,000 hours
PowerLite W49/118/119W:
High Power Consumption mode:
Up to about 8000 hours
Medium Power Consumption mode:
Up to about 10,000 hours
ECO Power Consumption mode:
Up to about 17,000 hours
PowerLite 982W/992F:
High Power Consumption mode:
Up to about 6500 hours
Medium Power Consumption mode:
Up to about 10,000 hours
ECO Power Consumption mode:
Up to about 17,000 hours
PowerLite 1288:
High Power Consumption mode:
Up to about 5500 hours
ECO Power Consumption mode:
Up to about 12,000 hours
Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary
depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
Parent topic: Technical Specifications
213
Remote Control Specifications
Reception range 19.7 feet (6 m)
Batteries Two alkaline or manganese AA
Parent topic: Technical Specifications
Projector Dimension Specifications
PowerLite E20/X49/W49:
Width 11.9 inches (302 mm)
Height 3.6 inches (92 mm)
Depth 9.8 inches (249 mm)
Weight 5.9 lb (2.7 kg)
PowerLite 118/119W:
Width 11.9 inches (302 mm)
Height 3.6 inches (92 mm)
Depth 10.2 inches (260 mm)
Weight 6.2 lb (2.8 kg)
PowerLite 982W/992F/1288:
Width 11.9 inches (302 mm)
Height 4.1 inches (105 mm)
Depth 11.5 inches (293 mm)
Weight 6.8 lb (3.1 kg)
Note: Height values exclude projector feet. Weight values are approximate.
Parent topic: Technical Specifications
214
Projector Electrical Specifications
Rated frequency 50/60 Hz
Power supply 100 to 240 V AC ±10%
3.5 to 1.6 A
Power consumption
(100 to 120 V)
Operating:
High Power Consumption mode: 345 W
Medium Power Consumption mode: 303 W (PowerLite
W49/118/119W/982W/992F)
ECO Power Consumption mode: 235 W
Standby:
0.3 W (Communication Off), 2.0 W (Communication On)
Power consumption
(220 to 240 V)
Operating:
High Power Consumption mode: 327 W
Medium Power Consumption mode: 290 W (PowerLite
W49/118/119W/982W/992F)
ECO Power Consumption mode: 225 W
Standby:
0.3 W (Communication Off), 2.0 W (Communication On)
Parent topic: Technical Specifications
Projector Environmental Specifications
Temperature Operating:
Up to 7500 feet (2286 m): 41 to 104 °F (5 to 40 °C)
7500 feet (2286 m) to 10000 feet (3048 m): 41 to 95 °F (5 to 35 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
Humidity (relative, non-
condensing)
Operating: 20 to 80%
Storage: 10 to 90%
215
Operating altitude Up to 4921 feet (1500 m)
Up to 10,000 feet (3048 m) with High Altitude Mode enabled
Parent topic: Technical Specifications
Projector Safety and Approvals Specifications
United States FCC Part 15B Class B (DoC)
UL60950-1 2nd edition / UL62368-2 2nd edition (cTUVus Mark)
Canada ICES-003 Class B
CSA C22.2 No. 60950-1-07 / CSA C22.2 No. 62368-1-14 (cTUVus
Mark)
Parent topic: Technical Specifications
Supported Video Display Formats
For best results, your computer's monitor port or video card resolution should be set to display in the
projector's native resolution. However, your projector includes Epson's SizeWise chip that supports other
computer display resolutions, so your image will be resized to fit automatically.
Your computer's monitor port or video card refresh rate (vertical frequency) must be compatible with the
projector. (See your computer or video card manual for details.)
The table here lists the compatible refresh rate and resolution for each compatible video display format.
Display format Refresh rate (in Hz) Resolution (in pixels)
Computer signals (analog RGB)
VGA 60/72/75/85 640 × 480
SVGA 60/72/75/85 800 × 600
XGA 60/70/75/85 1024 × 768
WXGA 60 1280 × 768
60 1366 × 768
60/75/85 1280 × 800
WXGA+ 60/75/85 1440 × 900
216
Display format Refresh rate (in Hz) Resolution (in pixels)
WXGA++ 60 1400 × 1050
SXGA 70/75/85 1152 × 864
60/75/85 1280 × 960
60/75/85 1280 × 1024
SXGA+ 60/75 1400 × 1050
WSXGA+160 1680 × 1050
UXGA 60 1600 × 1200
1920 × 1080250/60 1920 × 1080
Composite video
TV (NTSC) 60 720 × 480
TV (SECAM) 50 720 × 576
TV (PAL) 50/60 720 × 576
HDMI input signals
VGA 60 640 × 480
SVGA 60 800 × 600
XGA 60 1024 × 768
WXGA 60 1280 × 800
60 1366 × 768
WXGA+ 60 1440 × 900
WXGA++ 60 1600 × 900
SXGA 60 1280 × 960
60 1280 × 1024
SXGA+ 60 1400 × 1050
WSXGA+360 1680 × 1050
UXGA 60 1600 × 1200
1920 × 1080 50/60 1920 × 1080
217
Display format Refresh rate (in Hz) Resolution (in pixels)
WUXGA (Reduced Blanking)460 1920 × 1200
SDTV (480i/480p) 60 720 × 480
SDTV (576i/576p) 50 720 × 576
HDTV (720p) 50/60 1280 × 720
HDTV (1080i) 50/60 1920 × 1080
HDTV (1080p) 24/30/50/60 1920 × 1080
1Wide resolution for PowerLite W49/119W/982W/992F/1288 only
2PowerLite 992F/1288 only
3PowerLite W49/119W/982W/992F/1288 only
4PowerLite 992F/1288 only
Parent topic: Technical Specifications
USB Display System Requirements
Your computer system must meet the system requirements here to use the projector's USB Display
software.
Requirement Windows Mac
Operating system Windows 7 Ultimate, Enterprise,
Professional, and Home Premium (32-
and 64-bit); Home Basic and Starter (32-
bit)
OS X 10.8.x (64-bit), 10.9.x (64-bit),
10.10.x (64-bit), 10.11.x (64-bit)
Windows 8.x, Pro, and Enterprise (32-
and 64-bit)
macOS 10.12.x (64-bit), 10.13.x (64-
bit), 10.14.x (64-bit), 10.15.x (64-bit)
Windows 10 Home, Pro, and Enterprise
(32- and 64-bit)
CPU Intel Core2 Duo or faster (Intel Core i3 or
faster recommended)
Intel Core2 Duo or faster (Intel Core
i5 or faster recommended)
Memory 2GB or more (4GB or more recommended)
Hard disk space 20MB or more
219
Notices
Check these sections for important notices about your projector.
Recycling (U.S. and Canada)
Important Safety Information
Important Safety Instructions
List of Safety Symbols and Instructions
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
Recycling (U.S. and Canada)
Epson offers a recycling program for end of life products. Please go to this site for information on how to
return your products for proper disposal.
Parent topic: Notices
Important Safety Information
Caution: Never look into the projector lens when the lamp is turned on; the bright light can damage your
eyes. Never let children look into the lens when it is on. Never open any cover on the projector, except
the lamp and filter covers. Dangerous electrical voltages inside the projector can severely injure you.
Except as specifically explained in this User's Guide, do not attempt to service this product yourself.
Refer all servicing to qualified service personnel.
Warning: The projector and its accessories come packaged in plastic bags. Keep plastic bags away
from small children to avoid any risk of suffocation.
Caution: When you replace the lamp, never touch the new lamp with your bare hands; the invisible
residue left by the oil on your hands may shorten the lamp life. Use a cloth or glove to handle the new
lamp.
Parent topic: Notices
220
Important Safety Instructions
Follow these safety instructions when setting up and using the projector:
• Do not look into the lens when the projector is on. The bright light can damage your eyes. Avoid
standing in front of the projector so the bright light does not shine into your eyes.
• Do not place the projector on an unstable cart, stand, or table.
• Do not operate the projector on its side, or while tilted to one side. Do not tilt the projector more than
30° forward or back.
• If the projector is mounted on a ceiling or wall, it should be installed by qualified technicians using
mounting hardware designed for use with this projector.
• When installing or adjusting a ceiling or wall mount, do not use adhesives to prevent the screws from
loosening and do not use oils or lubricants. This may cause the projector case to crack and the
projector to fall from its ceiling mount. This could cause serious injury to anyone under the mount and
could damage the projector.
• Do not use the projector near water, sources of heat, high-voltage electrical wires, or sources of
magnetic fields.
• Use the type of power source indicated on the projector. Use of a different power source may result in
fire or electric shock. If you are not sure of the power available, consult your dealer or power company.
• Place the projector near a wall outlet where the plug can be easily unplugged.
• Take the following precautions when handling the plug: Do not hold the plug with wet hands. Do not
insert the plug into a dusty outlet. Insert the plug firmly into the outlet. Do not pull the power cord when
disconnecting the plug; always be sure to hold the plug when disconnecting it. Do not overload wall
outlets, extension cords, or power strips. Failure to comply with these precautions could result in fire or
electric shock.
• Do not place the projector where the cord can be walked on. This may result in fraying or damage to
the plug.
• Unplug the projector from the wall outlet and allow to cool before cleaning. Use a dry cloth (or, for
stubborn dirt or stains, a moist cloth that has been wrung dry) for cleaning. Do not use liquid or aerosol
cleaners, any sprays containing flammable gas, or solvents such as alcohol, paint thinner, or benzine.
• Do not block the slots and openings in the projector case. They provide ventilation and prevent the
projector from overheating. Do not operate the projector on a sofa, rug, or other soft surface, or set it
on top of loose papers. Do not cover the projector with a blanket, curtain, or tablecloth. If you are
setting up the projector near a wall, leave at least 7.9 inches (20 cm) of space between the wall and
the projector.
• Do not operate the projector in a closed-in cabinet unless proper ventilation is provided.
221
• Never allow objects of any kind to enter any openings in the projector. Do not leave objects, especially
flammable objects, near the projector. Never spill liquid of any kind into the projector.
• If you are using two or more projectors side-by-side, leave at least 2 feet (60 cm) of space between the
projectors to allow for proper ventilation.
• You may need to clean the air filter and vent. A clogged air filter or vent can block ventilation needed
to cool the projector. Do not use canned air, or the gases may leave a residue.
• Do not store the projector outdoors for an extended length of time.
• Except as specifically explained in this manual, do not attempt to service this product yourself. Refer
all servicing to qualified personnel. Opening or removing covers may expose you to dangerous
voltages and other hazards.
• Never open any covers on the projector except as specifically explained in this manual. Never attempt
to disassemble or modify the projector. Refer all repairs to qualified service personnel.
• Unplug the projector from the wall outlet and refer servicing to qualified service personnel under the
following conditions: if it does not operate normally when you follow the operating instructions, or
exhibits a distinct change in performance; if smoke, strange odors, or strange noises come from the
projector; if the power cord or plug is damaged or frayed; if liquid or foreign objects get inside the
projector, or if it has been exposed to rain or water; if it has been dropped or the housing has been
damaged.
• Do not touch the plug during an electrical storm. Otherwise, you may receive an electric shock.
• Unplug the projector when it will not be used for extended periods.
• Do not use the projector where it may be exposed to rain, water, or excessive humidity.
• Do not use or store the projector where it may be exposed to smoke, steam, corrosive gases,
excessive dust, vibration, or shock.
• Do not use the projector where flammable or explosive gases may be present.
• Do not use or store the projector or remote control in a hot location, such as near a heater, in direct
sunlight, or in a closed vehicle.
• If you use the projector in a country other than where you purchased it, use the correct power cord for
that country.
• Do not stand on the projector or place heavy objects on it.
• Do not use the projector outside of the required temperature range below:
41 to 95 °F (5 to 35 °C) at an altitude of 7500 feet (2286 m) or less, or 41 to 86 °F (5 to 30 °C) at a
higher altitude
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Doing so may cause an unstable display and could lead to projector damage. Do not use or store the
projector where it may be exposed to sudden changes in temperature.
• Do not store the projector outside of the required temperature range of 14 to 140 °F (–10 to 60 °C) or
in direct sunlight for long periods of time. Doing so may cause damage to the case.
• Do not place anything that can become warped or damaged by heat near the exhaust vents. Do not
bring your hands or face close to the vents while projection is in progress. Do not bring your face close
to the projector while it is in use.
• Before you move the projector, make sure its power is turned off, the plug is disconnected from the
outlet, and all cables are disconnected.
• Never try to remove the lamp immediately after use because it will be extremely hot. Before removing
the lamp, turn off the power and wait at least an hour to allow the lamp to cool completely.
• Do not disassemble the lamp or subject it to impacts.
• Do not place the source of an open flame, such as a lit candle, on or near the projector.
• Do not block the lens during projection using a book or any object other than the lens cover. This could
damage the projector or cause a fire.
• Do not modify the power cord. Do not place heavy objects on top of the power cord or bend, twist, or
pull it excessively. Keep the power cord away from hot electrical appliances.
• If the lamp breaks, ventilate the room to prevent gases contained in the lamp from being inhaled or
coming in contact with your eyes or mouth. If you do inhale gases or gases come in contact with your
eyes or mouth, seek medical advice immediately.
• If the projector is mounted overhead and the lamp breaks, be careful to prevent pieces of glass from
falling into your eyes or mouth when you open the lamp cover. If pieces of glass do get into your eyes
or mouth, seek medical advice immediately.
• Always lower the volume before turning off the projector. Turning on the projector with the volume too
high can damage your ears.
Note: The lamp(s) in this product contain mercury. Please consult your state and local regulations
regarding disposal or recycling. Do not put in the trash.
Restriction of Use
Parent topic: Notices
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Restriction of Use
When this product is used for applications requiring high reliability/safety such as transportation devices
related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or
functional/precision devices, you should use this product only after giving consideration to including fail-
safes and redundancies into your design to maintain safety and total system reliability.
Because this product was not intended for use in applications requiring extremely high reliability/safety
such as aerospace equipment, main communication equipment, nuclear power control equipment, or
medical equipment related to direct medical care, please make your own judgment on this product's
suitability after a full evaluation.
Parent topic: Important Safety Instructions
List of Safety Symbols and Instructions
The following table lists the meaning of the safety symbols labeled on the equipment.
No. Symbol Approved Standards Description
1 IEC60417
No.5007
"ON" (power)
To indicate connection to the mains.
2 IEC60417
No. 5008
"OFF" (power)
To indicate disconnection from the
mains.
3 IEC60417
No. 5009
Standby
To identify the switch or switch position
by means of which part of the equipment
is switched on in order to bring it into the
standby condition.
4 ISO7000
No. 0434B
IEC3864-B3.1
Caution
To identify general caution when using
the product.
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No. Symbol Approved Standards Description
5 IEC60417
No. 5041
Caution, hot surface
To indicate that the marked item can be
hot and should not be touched without
taking care.
6 IEC60417
No. 6042
ISO3864-B3.6
Caution, risk of electric shock
To identify equipment that has risk of
electric shock.
7 IEC60417
No. 5957
For indoor use only
To identify electrical equipment designed
primarily for indoor use.
8 IEC60417
No. 5926
Polarity of DC power connector
To identify the positive and negative
connections (the polarity) on a piece of
equipment to which a DC power supply
may be connected.
9 — Polarity of DC power connector
To identify the positive and negative
connections (the polarity) on a piece of
equipment to which a DC power supply
may be connected.
10 IEC60417
No. 5001B
Battery, general
On battery powered equipment. To
identify a device for instance a cover for
the battery compartment, or the
connector terminals.
11 IEC60417
No. 5002
Positioning of cell
To identify the battery holder itself and to
identify the positioning of the cell(s)
inside the battery holder.
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No. Symbol Approved Standards Description
12 — Positioning of cell
To identify the battery holder itself and to
identify the positioning of the cell(s)
inside the battery holder.
13 IEC60417
No. 5019
Protective earth
To identify any terminal which is intended
for connection to an external conductor
for protection against electric shock in
case of a fault, or the terminal of a
protective earth electrode.
14 IEC60417
No. 5017
Earth
To identify an earth (ground) terminal in
cases where neither the symbol No.13 is
explicitly required.
15 IEC60417
No. 5032
Alternating current
To indicate on the rating plate that the
equipment is suitable for alternating
current only; to identify relevant
terminals.
16 IEC60417
No. 5031
Direct current
To indicate on the rating plate that the
equipment is suitable for direct current
only; to identify relevant terminals.
17 IEC60417
No. 5172
Class II equipment
To identify equipment meeting the safety
requirements specified for Class II
equipment according to IEC 61140.
18 ISO 3864 General prohibition
To identify actions or operations that are
prohibited.
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No. Symbol Approved Standards Description
19 ISO 3864 Contact prohibition
To indicate injury that could occur due to
touching a specific part of the equipment.
20 — Never look into the lens while the
projector is on.
21 — To indicate that the marked item don’t
place anything on projector.
22 ISO3864
IEC60825-1
Caution, laser radiation
To indicate the equipment has a laser
radiation part.
23 ISO 3864 Disassembly prohibition
To indicate a risk of injury, such as
electric shock, if the equipment is
disassembled.
24 IEC60417
No. 5266
Standby, partial standby
To indicate that part of the equipment is
in the ready status.
25 ISO3864
IEC60417
No. 5057
Caution, movable parts
To indicate that you must keep away
from movable parts according to
protection standards.
26 IEC60417-6056 Caution, moving fan blades
To indicate that you must keep away
from moving fan blades.
27 IEC60417-6043 Caution, sharp corners
To indicate that you must not touch sharp
corners.
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No. Symbol Approved Standards Description
28 — To indicate that looking into the lens
while projecting is prohibited.
29 ISO7010
No. W027
ISO3864
Warning, light emission (UV, visible light,
IR, etc.)
To indicate that you must be careful not
to injure your eyes or skin when near
light-emitting sections.
30 IEC60417
No. 5109
Not to be used in residential areas
To indicate that the electrical
equipment/device is not suitable for use
in a residential area.
Parent topic: Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause interference to radio and television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
228
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
CAN ICES-3(B)/NMB-3(B)
Parent topic: Notices
Binding Arbitration and Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND
CLASS ARBITRATIONS
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term
"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,
controversy or action between you and Epson arising out of or relating to this Agreement, Epson
branded products (hardware and including any related software), or other transaction involving you and
Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,
ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more
specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,
(c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson
also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of
action is for an IP Claim.
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration
according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but
excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see
Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this
Agreement.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to
try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to
229
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to
Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los
Alamitos, CA 90720 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent
address Epson has in its records for you. For this reason, it is important to notify us if your address
changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above. Notice of
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson
and you agree to act in good faith to resolve the Dispute before commencing arbitration.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small
claims court of your state or municipality if the action is within that court's jurisdiction and is pending only
in that court.
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT
EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR
REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE
CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE
ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING
WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN
ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS
WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION
PROCEEDING.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by
the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration
on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a
single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not
any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,
including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or
cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1
above. The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator may award you the same damages as a court could, and may award
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent
necessary to provide relief warranted by that party's individual claim. In some instances, the costs of
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration
230
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of
competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by
telephone shall take place in a location reasonably accessible from your primary residence, or in Orange
County, California, at your option.
a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties
agree to the following procedure:
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at
http://www.jamsadr.com ("Demand for Arbitration").
(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North
State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute
Notice), or as otherwise agreed by the parties.
b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed
to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.
The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during
the arbitration.
c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator
fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.
d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive
of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater
than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount
of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if
any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney
reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and
expenses to be paid by Epson pursuant to this Section 1.6d).
e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced
involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;
notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and
expenses.
1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual
arbitration procedure and waiver of class and representative proceedings specified in this
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent
231
to this Agreement (including without limitation the purchase, download, installation of the
Software or other applicable use of Epson Hardware, products and services) that specifies (i)
your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
individual arbitration procedure and waiver of class and representative proceedings specified in
this Section 1. In the event that you opt-out consistent with the procedure set forth above, all
other terms shall continue to apply, including the requirement to provide notice prior to litigation.
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you
and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will
obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the
applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in
accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you
timely elected to opt-out when you first assented to this Agreement).
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be
severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not
apply to the prohibition against class or representative actions as provided in Section 1.5. This
means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)
shall be null and void.
Parent topic: Notices
Trademarks
EPSON®, Instant Off®, PowerLite®, and Quick Corner®are registered trademarks; Epson iProjectionTM is
a trademark; and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
PrivateLine®is a registered trademark and SizeWiseTM is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Mac, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
AndroidTM , Google ChromeTM , and ChromebookTM are trademarks of Google LLC.
HDMI and High-Definition Multimedia Interface are the trademarks or registered trademarks of HDMI
Licensing LLC.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
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Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
A Note Concerning Responsible Use of Copyrighted Materials
Copyright Attribution
Parent topic: Notices
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Copyright Attribution
© 2021 Epson America, Inc.
10/21
CPD-59679R1
Parent topic: Copyright Notice