Table of Contents
- Copyrights and Trademarks
- Contents
- About This Manual
- Safety Instructions
- Paper Handling
- Printer Software
- Control Panel
- Troubleshooting
- Where To Get Help
- Options and Consumables
- Product Information
- Glossary
- Index
Epson C11CF40202 User Manual
Displayed below is the user manual for C11CF40202 by Epson which is a product in the Large Format Printers category. This manual has pages.
Related Manuals
User’s Guide
NPD5799-02 EN
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson
Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any
use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable
products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON
®
and ESC/P
®
are registered trademarks, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and ESC/P2 are
trademarks of Seiko Epson Corporation.
Microsoft
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective
owners. Epson disclaims any and all rights in those marks.
The contents of this manual and the specifications of this product are subject to change without notice.
© 2017 Seiko Epson Corporation
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Copyrights and Trademarks 2
Contents
About This Manual
Where to Find Information ............................................................... 8
Descriptions Used in this Manual.......................................................... 8
Operating System Versions............................................................... 8
Safety Instructions
Safety Instructions...................................................................... 10
Warnings, Cautions, and Notes....................................................... 10
Hot Parts Caution Symbol........................................................... 10
Important Safety Instructions........................................................ 10
For users in Russia, Belarus, and Kazakhstan............................................ 13
For United Kingdom users. . . . . ...................................................... 14
For Singapore users................................................................ 15
For German users.................................................................. 15
For Turkish users.................................................................. 15
Chapter 1 Paper Handling
Selecting a Paper Source................................................................. 16
Printing on continuous paper........................................................ 16
Printing on single sheets (cut-sheet)................................................... 18
Setting the Paper Release Lever........................................................... 19
Adjusting the Paper Thickness Lever...................................................... 19
Loading Continuous Paper. . . . . .......................................................... 21
Positioning your continuous paper supply.............................................. 21
Loading continuous paper with the tractor............................................. 21
Using the tear-off function........................................................... 42
Loading Single Sheets................................................................... 44
Available paper types. . . . . . ......................................................... 44
Using the sheet guide............................................................... 45
Loading Special Paper................................................................... 49
Multipart forms.................................................................... 49
Labels............................................................................ 50
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Contents 3
Envelopes......................................................................... 52
Cards............................................................................ 52
Switching Between Continuous Paper and Single Sheets...................................... 53
Switching to single sheets............................................................ 53
Switching to continuous paper....................................................... 54
Using the Micro Adjust Function......................................................... 55
Adjusting the tear-off position....................................................... 55
Adjusting the top-of-form position. . . . . . . . ............................................ 56
Chapter 2 Printer Software
About Your Printer Software............................................................. 59
Using the Printer Driver................................................................. 59
Accessing the printer driver from Windows applications.................................. 60
Accessing the printer driver from the Start menu........................................ 62
Changing the printer driver settings................................................... 64
Printer Driver Settings Overview.......................................................... 65
Printer settings.................................................................... 66
Monitoring settings................................................................ 68
Setting Utility..................................................................... 68
Using EPSON Status Monitor 3........................................................... 68
Setting up EPSON Status Monitor 3................................................... 69
Accessing EPSON Status Monitor 3................................................... 71
Installing EPSON Status Monitor 3................................................... 72
Using Bi-D Adjustment................................................................. 72
Making adjustment with Bi-D Adjustment............................................. 72
Using Printer Setting. . . . . . . . . . .......................................................... 74
Changing printer setting............................................................ 74
Setting Up Your Printer on a Network..................................................... 75
Sharing the printer................................................................. 75
Setting up your printer as a shared printer.............................................. 76
Setting for the clients............................................................... 80
Cancelling Printing..................................................................... 85
Uninstalling the Printer Software......................................................... 85
Uninstalling the printer driver and EPSON Status Monitor 3.............................. 86
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Contents 4
Chapter 3 Control Panel
Buttons and Lights..................................................................... 88
Selecting a Font and Pitch............................................................... 90
About Your Printer’s Default Settings...................................................... 92
Default Setting mode............................................................... 92
Changing default settings............................................................ 98
Lock-Out Mode....................................................................... 100
Changing the lock-out mode setting.................................................. 100
Chapter 4 Troubleshooting
Using the Error Indicators. . . . .......................................................... 103
Problems and Solutions................................................................ 104
Power supply problems............................................................ 105
Printing......................................................................... 105
Paper Handling................................................................... 110
Network problems................................................................ 112
Correcting USB Problems.............................................................. 112
Clearing a Paper Jam................................................................... 112
Aligning Vertical Lines in Your Printout.................................................. 113
Cancelling Printing.................................................................... 114
Using the printer driver. . .......................................................... 115
Using the printer’s control panel..................................................... 115
Printing a Self Test.................................................................... 115
Printing Hex Dump................................................................... 116
Chapter 5 Where To Get Help
Technical Support Web Site............................................................. 118
Contacting Customer Support........................................................... 118
Before Contacting Epson. . . . . ...................................................... 118
Help for Users in Europe. . . . ....................................................... 119
Help for Users in Indonesia......................................................... 119
Help for Users in Singapore. ........................................................ 119
Help for Users in Vietnam.......................................................... 119
Help for Users in Hong Kong....................................................... 120
Help for Users in Malaysia.......................................................... 120
Help for Users in the Philippines.................................................... 121
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Contents 5
Chapter 6 Options and Consumables
Replacing the Ribbon Cartridge.......................................................... 122
Genuine Epson ribbon cartridge..................................................... 122
Replacing the ribbon cartridge...................................................... 122
Cut-Sheet Feeder...................................................................... 126
Installing the cut-sheet feeder....................................................... 127
Loading paper in the single-bin cut-sheet feeder........................................ 129
Loading paper in the high-capacity cut-sheet feeder..................................... 132
Assembling the double-bin cut-sheet feeder........................................... 135
Selecting the paper path (bin 1 or bin 2)............................................... 136
Roll Paper Holder..................................................................... 137
Assembling the roll paper holder.................................................... 137
Installing the roll paper holder...................................................... 138
Loading roll paper. . . . . . . .......................................................... 138
Removing roll paper............................................................... 141
Additional Tractor Unit................................................................ 141
Additional Sheet Guide................................................................. 141
Chapter 7 Product Information
Printer Parts.......................................................................... 142
Printer Specifications.................................................................. 144
Mechanical...................................................................... 144
Electronic........................................................................ 147
Electrical........................................................................ 148
Environmental................................................................... 149
System Requirements.............................................................. 149
Paper........................................................................... 150
Recommended printable area....................................................... 154
Command Lists....................................................................... 156
Epson ESC/P control codes......................................................... 156
IBM PPDS emulation control codes.................................................. 157
Standards and Approvals. .............................................................. 158
Safety approvals................................................................... 159
Cleaning the Printer................................................................... 159
Transporting the Printer................................................................ 160
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Contents 6
About This Manual
Where to Find Information
The following manuals are supplied with your Epson printer.
Start Here (paper manual)
Provides information on setting up the printer and installing the software.
User's Guide (this manual)
Provides overall information and instructions on using the printer.
Network Guide ( LQ-590IIN/ LQ-2090IIN only)
Provides network information on management and printer settings.
Descriptions Used in this Manual
❏Screenshots of the printer software screens are from Windows 10 unless otherwise specified. The
content displayed on the screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight
differences depending on the model, the method of operation is the same.
Operating System Versions
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows
Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012",
"Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows
Server 2003" refer to the following operating system. Additionally, "Windows" is used to refer to all
versions.
❏Microsoft
®
Windows
®
10 operating system
❏Microsoft
®
Windows
®
8.1 operating system
❏Microsoft
®
Windows
®
8 operating system
❏Microsoft
®
Windows
®
7 operating system
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
About This Manual 8
❏Microsoft
®
Windows Vista
®
operating system
❏Microsoft
®
Windows
®
XP operating system
❏Microsoft
®
Windows
®
XP Professional x64 Edition operating system
❏Microsoft
®
Windows Server
®
2016 operating system
❏Microsoft
®
Windows Server
®
2012 R2 operating system
❏Microsoft
®
Windows Server
®
2012 operating system
❏Microsoft
®
Windows Server
®
2008 R2 operating system
❏Microsoft
®
Windows Server
®
2008 operating system
❏Microsoft
®
Windows Server
®
2003 R2 operating system
❏Microsoft
®
Windows Server
®
2003 operating system
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
About This Manual 9
Safety Instructions
Safety Instructions
Warnings, Cautions, and Notes
!
Warnings
must be followed carefully to avoid bodily injury.
!
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
Hot Parts Caution Symbol
This symbol is placed on the print head and other parts to indicate that they may be hot.
Never touch those parts just after the printer has been used. Let them cool for a few
minutes before touching them.
Important Safety Instructions
Read all of these safety instructions before using the printer. In addition, follow all warnings and
instructions marked on the printer itself.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the
following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
When setting up the printer
❏Do not place the printer on an unstable surface or near a radiator or heat source.
❏Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or placed
at an angle.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Safety Instructions 10
❏Do not place this product on a soft, unstable surface like a bed or a sofa, or a small, enclosed area, as
this restricts ventilation.
❏Do not block or cover the slots and openings in the printer’s cabinet, and do not insert objects
through the slots.
❏Leave adequate room around the printer for easy operation and maintenance.
❏Place the printer where you can easily connect it to a network interface cable, if necessary
(LQ-590IIN/LQ-2090IIN only).
❏Use only the type of power source indicated on the printer’s label. If you are not sure of the power
supply specifications in your area, contact your local power company or consult your dealer.
❏Connect all equipment to properly grounded electrical outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
❏Do not use a damaged or frayed power cord.
❏The power cord should be placed to avoid abrasions, cuts, fraying, crimping, kinking, and other
damage.
❏If you use an extension cord with the printer, make sure the total ampere rating of all devices
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet’s
ampere rating.
❏Use only the power cord that comes with this product. Use of another cord may result in fire or
electric shock.
❏This product’s power cord is for use with this product only. Use with other equipment may result
in fire or electric shock.
❏Be sure the AC power cord meets the relevant local safety standards.
❏Avoid using or storing the printer in places subject to rapid changes in temperature and humidity.
Also keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust.
❏Avoid places subject to shocks and vibrations.
❏Place the printer near a wall outlet where you can easily unplug the power cord.
❏Keep the entire computer system away from potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless telephones.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Safety Instructions 11
❏Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in power
can erase information in the memory of your printer or computer. Also avoid outlets on the same
circuit as large motors or other appliances that can cause voltage fluctuations.
❏Use a grounded power outlet; do not use an adapter plug.
❏If you plan to use a printer stand, follow these guidelines:
- Use a stand that can support at least twice the weight of the printer.
- Never use a stand that tilts the printer. The printer should always be kept level.
- Position your printer’s power cord and interface cable so they do not interfere with paper
feeding. If possible, secure the cables to a leg of the printer stand.
When maintaining the printer
❏Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only.
❏Do not spill liquid onto the printer.
❏Do not attempt to service the printer yourself except as specifically explained in this guide.
❏Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
i. If the power cord or plug is damaged.
ii. If liquid has entered the printer.
iii. If the printer has been dropped or the cabinet damaged.
iv. If the printer does not operate normally or exhibits a distinct change in performance.
❏Do not use aerosol blowers which contain flammable gas inside or around this product. Doing so
may cause fire.
❏Adjust only those controls that are covered by the operating instructions.
❏If you plan to use the printer in Germany, observe the following:
To provide adequate short-circuit protection and over-current protection for this printer, the
building installation must be protected by a 10- or 16-amp circuit breaker.
Bei Anschluss des Druckers an die Stromversorgung muss sichergestellt werden, dass die
Gebaudeinstallation mit einer 10A- oder 16 A-Sicherung abgesichert ist.
When Handling the paper
❏Do not leave labels loaded in the printer between jobs; they may curl around the platen and jam
when you resume printing.
❏Do not load paper that is curled or has been folded.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Safety Instructions 12
When operating the printer
❏Adjust only those controls that are covered in the user documentation. Improper adjustment of
other controls may result in damage requiring extensive repair by a qualified technician.
❏Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise,
you may damage the printer.
❏Do not turn off the printer while it is printing the self test. Always press the Pause button to stop
printing and then turn off the printer.
❏Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
❏Never replace the print head yourself; you may damage the printer. Also, other parts of the printer
must be checked when the print head is replaced.
❏You need to move the print head by hand to replace the ribbon cartridge. If you have just used the
printer, the print head may be hot; let it cool for a few minutes before touching it.
Restriction of use
When this product is used for applications requiring high reliability/safety such as transportation
devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety
devices etc.; or functional/precision devices etc., you should use this product only after giving
consideration to including fail-safes and redundancies into your design to maintain safety and total
system reliability. Because this product was not intended for use in applications requiring extremely
high reliability/safety such as aerospace equipment, main communication equipment, nuclear power
control equipment, or medical equipment related to direct medical care etc., please make your own
judgment on this product's suitability after a full evaluation.
For users in Russia, Belarus, and Kazakhstan
Customer information
The model complies with the Technical regulation of Customs Union "About the safety of low voltage
equipment" (TP TC 004/2011); with the Technical regulation of Customs Union "On Electromagnetic
Compatibility of Technical Devices" (TP TC 020/2011)
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Telephone: 81-266-52-3131
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Safety Instructions 13
Official representative in CIS countries:
LLC "EPSON CIS"
Address: Moscow, 129110, ul. Schepkina, 42, Bldg. 2a, Fl. 3 Business Center Chaika Plaza
Telephone: +7 (495) 777-0355/56
web: http://www.epson.ru/
email: info_CIS@epson.ru
EPSON EUROPE B.V. MOSCOW REPRESENTATIVE OFFICE
Address: Moscow, 129110, ul. Schepkina, 42, Bldg. 2a, Fl. 3 Business Center Chaika Plaza
Telephone: +7 (495) 777-0355/56
web: http://www.epson.ru/
Production month and year: Labeled on the product with 8 numbers: YYYY.MM.DD
Country of production: Labeled on the product
For United Kingdom users
Use of options
Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any
options or consumable products other than those designated as Original Epson Products or Epson
Approved Products by Epson (UK) Limited.
Safety information
!
Warning:
This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance
voltage corresponds to the supply voltage.
Important:
The wires in the mains lead fitted to this appliance are coloured in accordance to the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Safety Instructions 14
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match coloured markings used to identify
the terminals in a plug, please proceed as follows:
The green and yellow wire must be connected to the terminal in the plug which is marked with the
letter E or the Earth symbol (G).
The blue wire must be connected to the terminal in the plug marked with the letter N.
The brown wire must be connected to the terminal in the plug marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
For Singapore users
Replace fuses only with fuses of the correct size and rating.
For German users
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70
dB(A) oder weniger gemäss EN ISO 7779.
Das Gerät ist nicht für die Benutzung am Bildschirmarbeitsplatz gemäß BildscharbV vorgesehen.
Importeur
EPSON EUROPE. B.V.
AMSTERDAM. THE NETHERLANDS
For Turkish users
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Safety Instructions 15
Chapter 1
Paper Handling
Selecting a Paper Source
Your printer provides a variety of paper sources for printing on single sheets and continuous paper.
Paper can be fed into the printer from the front, bottom, or rear. Select the paper source that best suits
your current printing needs.
!
Caution:
Do not use paper that is folded, creased, curled, torn, stained, or stamped. Always use new, clean
paper that meets the paper specifications. See “Paper” on page 150 for more details.
Printing on continuous paper
You can choose from three tractor positions (front push, rear push, and pull) and three paper entry
slots (front, rear, and bottom) for continuous paper printing. This section helps you determine which
paper paths and tractor positions are best for your continuous paper printing needs. See “Loading
continuous paper with the tractor” on page 21 for tractor installation and paper loading
instructions.
Using the push tractor positions
If you often need to tear off sheets of continuous paper (for example, if you are printing purchase
orders or sales slips), it is best to use the tractor in the front or rear push position. This allows you to use
the printer’s tear-off edge to easily tear off sheets of continuous paper at the perforation. Also, when
continuous paper is loaded on a rear push tractor, you can print on single sheets of paper from the
sheet guide without removing the continuous paper from the tractor.
There are two push tractor positions: front and rear. See the table below for details about the push
positions and the corresponding paper paths.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Paper Handling 16
Tractor position Description
front push
Load paper from the front slot.
If you print on thick paper such as multipart forms, use the front paper slot because
this paper path is almost straight. This reduces the chances of paper jams.
rear push
Load paper from the rear slot.
Caution:
Do not load continuous paper with labels from the rear slot. Labels require a straight
paper path; otherwise the labels may come off their backing sheets inside the printer
and cause a paper jam.
Note:
The rear slot is also not recommended when your multipart forms have 5 or 6 parts (1
original plus 4 or 5 copies), because paper might jam.
Using the pull tractor position
If you often print on thick or heavy continuous paper, such as multipart forms or continuous paper
with labels, use the tractor in the pull position. The pull tractor provides you with the best paper jam
prevention, and allows you to load continuous paper from the front, rear, or bottom of the printer.
However, you cannot use the tear-off feature when the tractor is in the pull position.
Note:
To use the tractor in the pull position, you can remove the tractor from the rear push position and
reinstall it in the pull position, or you can purchase the optional pull tractor unit.
LQ-590II/LQ-590IIN: C933761
LQ-2090II/LQ-2090IIN: C933791
If you use a push tractor with the optional tractor in the pull position, you can create a push/pull
tractor combination. This improves the performance of continuous paper, and is recommended for
printing on continuous pre-printed forms. See “Using two tractors in a push/pull combination” on
page 40 for more information.
You can use the front, bottom, or rear paper slot with the pull tractor.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Paper Handling 17
Paper slot Description
front
If you print on thick paper such as multipart forms or continuous paper with labels,
use the front paper slot because this paper path is nearly straight. This reduces the
chances of paper jams.
bottom
The bottom paper slot has the straightest paper path, so it is the best slot to use when
printing on thick paper, such as multipart forms or continuous paper with labels.
Note:
When loading paper from the bottom slot, be sure to use a printer stand with an
opening large enough for the paper to feed through it without obstruction.
rear
If the front or bottom paper slot is unavailable, you can also load ordinary continuous
paper from the rear slot. Please note that loading paper from the rear slot results in a
curved paper path, which may affect loading performance, so use the front or bottom
slot whenever possible.
Caution:
Do not load continuous paper with labels from the rear slot. The labels may come off
the backing sheets inside the printer and cause a paper jam.
Printing on single sheets (cut-sheet)
You can load ordinary single sheets and envelopes one at a time from the rear paper entry slot of the
printer, using the sheet guide.
You can also load a stack of single-sheet paper using the optional cut-sheet feeder. See “Loading Single
Sheets” on page 44 for more information. See “Cut-Sheet Feeder” on page 126 for information on
the optional cut-sheet feeder.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Paper Handling 18
Setting the Paper Release Lever
When you load continuous paper in the printer, you need to set the paper release lever to indicate the
paper source you want to use, as described in the table below.
The table below describes each paper release lever position.
Paper release
lever position
Description
Single-sheet (cut-sheet) position
For loading single-sheet paper from the rear or front slot. See “Loading Single Sheets” on page 44
for instructions.
Rear push tractor position
For loading continuous paper using the tractor installed in the rear push position. Also set the lever
to this position when using the rear push and pull tractors in combination.
Front push tractor position
For loading continuous paper using the tractor installed in the front push position. Also set the lever
to this position when using the front push and pull tractors in combination.
Pull tractor position
For loading continuous paper from the tractor installed on top of the printer in the pull position.
When the tractor is in the pull position, you can load paper in the front, rear, or bottom slot.
Adjusting the Paper Thickness Lever
You can get the best printing quality by adjusting the paper-thickness lever according to the thickness
of the paper you are using.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Paper Handling 19
1. Turn off the printer and open the printer cover. The paper-thickness lever is located on the left side
of the printer. The numbers next to the lever indicate the thickness setting.
2. Use the table below to select the appropriate paper thickness.
Paper type*
1
Paper-thickness lever
position
Ordinary paper Single sheets 0 or 1
Continuous paper 0
Thin paper 0
Multipart forms*
2
(carbonless, 40 g/m)
2 parts (original + 1 copy) 1
3 parts (original + 2 copies) 2
4 parts (original + 3 copies) 3
5 parts (original + 4 copies) 4
6 parts (original + 5 copies) 5 or 6
7 parts (original + 6 copies)*
3
6 or 7
Labels 1
Cards 2
Envelopes*
2
20 lb 4
24 lb 6
*
1
See the paper specifications in “Paper” on page 150 for more details.
*
2
Change the lever position to one level down if the printed results are too light. Change the lever position to one level
up if the printed results are dirty or smeared.
*
3
Available when using a bottom pull position or front pull position.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Paper Handling 20
Loading Continuous Paper
Follow the instructions in this section to load continuous paper in the printer.
Positioning your continuous paper supply
When you load continuous paper, make sure you align your paper supply with the tractor so the paper
feeds smoothly into the printer, as shown below.
Loading continuous paper with the tractor
The paper loading procedure depends on where you position the tractor which feeds paper to the
printer. Follow the instructions below for your tractor position.
This section provides instructions of following:
- “Using the tractor in the rear push position” on page 21
- “Using the tractor in the front push position” on page 26
- “Using the tractor in the pull position” on page 31
- “Using two tractors in a push/pull combination” on page 40
Using the tractor in the rear push position
If your tractor is in the rear push position, skip to “Loading paper with the rear push tractor” on
page 22 for instructions on loading paper.
This section provides instructions for following:
- “Installing the tractor in the rear push position” on page 22
- “Loading paper with the rear push tractor” on page 22
- “Removing the tractor from the rear push position” on page 25
Note:
Thick paper, such as continuous paper with labels or multipart forms with five or six parts, requires a
relatively straight paper path to avoid paper jams. When printing on thick continuous paper, use the
tractor in the front push position or the pull position.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Paper Handling 21
Installing the tractor in the rear push position
Before installing the tractor in the rear push position, remove it from its current position. If the tractor
is in the front push position, remove it by pressing the tractor’s lock tabs while lifting it out. If the
tractor is in the pull position, remove it as described in “Removing the tractor from the rear push
position” on page 25.
1. Make sure the printer is turned off. Then open the paper guide cover by pulling its back edge
forward.
2. Slide the sheet guide along the path and lift it at an angle to remove it.
3. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to
make sure that it is firmly seated.
See “Loading paper with the rear push tractor” on page 22 for instructions on loading continuous
paper using the rear push tractor.
Loading paper with the rear push tractor
Follow these steps to load paper using the rear push tractor:
1. Make sure the printer is turned off.
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2. Make sure the tractor is installed in the rear push position and the sheet guide is removed from the
printer.
3. Set the paper release lever to the rear push tractor position.
4. Release the left and right sprockets by pulling the blue sprocket lock levers forward.
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5. Slide the right sprocket (illustration shown below) approximately 12 mm (0.5 inch) from the far
position and push the blue lever back to lock in place. Then slide the another sprocket to match the
width of your paper, but do not lock it.
* approx. 12 mm (0.5 inch)
The triangle mark on top of the printer indicates the point furthest to the left where printing can
begin.
6. Make sure your paper has a clean, straight edge. Then open both sprocket covers and fit the first
four holes of the paper, with the printable side down, over the tractor pins.
7. Close the sprocket covers.
8. Slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the blue
sprocket lock down.
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9. Attach the sheet guide and lay it flat on the printer and slide the edge guides to the middle of the
sheet guide.
Note:
For your safety, Epson recommends operating the printer with the printer cover closed. The printer
will function with the printer cover opened or removed, but maximum safety and print speed are
achieved when the cover is closed.
10. Turn on the printer. When the printer receives data, it automatically loads the paper and starts
printing.
11. After you finish printing, follow the steps in “Removing continuous paper” on page 42 to remove
your printed document.
If the first line on your page appears too high or low, you can change its position using the Micro
Adjust function as described in “Adjusting the top-of-form position” on page 56.
!
Caution:
Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to
lose the top-of-form position.
Removing the tractor from the rear push position
Follow these steps to remove the tractor from the rear push position:
1. Make sure the printer is turned off.
2. Remove any paper from the tractor as described in “Removing continuous paper” on page 42.
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3. Press the tractor’s lock tabs, tilt the tractor up, and lift it out of the printer.
Using the tractor in the front push position
Installing the tractor in the front push position
Before installing the tractor in the front push position, remove it from its current position. If the
tractor is in the rear push position, remove the sheet guide and then press the tractor’s lock tabs while
lifting it out. If the tractor is in the pull position, remove it following the instructions in “Removing the
tractor from the pull position” on page 38.
1. Make sure the printer is turned off. If necessary, install the sheet guide on your printer as described
in the supplied setup sheet.
2. If the sheet guide is installed in the front, remove it by grasping the fins on both sides and pulling
the guide slightly up and away from the printer.
3. Insert the tractor into the printer’s mounting slots and press down both ends of the tractor to make
sure that it is firmly seated.
See “Loading paper with the front push tractor” on page 27 for instructions on loading continuous
paper with the front push tractor.
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Loading paper with the front push tractor
When using the push tractor, it is a good idea to set the Auto tear-off function in the Default Setting
mode to On. See “About Your Printer’s Default Settings” on page 92 for more information.
Follow these steps to load paper using the front push tractor:
1. Make sure the printer is turned off.
2. Open the front cover. Make sure the tractor is installed in the front push position.
3. Remove the sub cover to insert the paper.
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4. Set the paper release lever to the front push tractor position. Also set the paper-thickness lever
(located under the printer cover) to the proper position for your paper’s thickness. See “Adjusting
the Paper Thickness Lever” on page 19 for instructions.
5. Release the left and right sprockets by pushing the blue sprocket lock levers backward.
6. Slide the left sprocket approximately 12 mm (0.5 inch) from the far left position and pull the blue
lever forward to lock it in place. Then slide the right sprocket to match the width of your paper, but
do not lock it.
* approx. 12 mm (0.5 inch)
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7. Insert the paper into the bottom slot as shown in the illustration below.
8. Make sure your paper has a clean, straight edge. Then open both sprocket covers and fit the first
four holes of the paper, with printable side up, over the tractor pins. Then close the sprocket
covers.
9. Slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the
sprocket lock down.
10. Close the front cover with the continuous paper positioned as shown below.
11. Make sure the sheet guide is lying flat on the printer and slide the edge guides to the middle of the
sheet guide.
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Note:
For your safety, Epson recommends operating the printer with the printer cover closed. The printer
will function with the printer cover opened or removed, but maximum safety and print speed are
achieved when the cover is closed.
12. Turn on the printer. When the printer receives data, it automatically loads the paper and starts
printing.
13. After you finish printing, follow the steps in “Removing continuous paper” on page 42 to remove
your printed document.
If the first line on your page appears too high or low, you can change its position by using the Micro
Adjust function as described in “Adjusting the top-of-form position” on page 56.
!
Caution:
Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to
lose the top-of-form position.
Removing the tractor from the front push position
Follow these steps to remove the tractor from the front push position:
1. Make sure the printer is turned off.
2. Remove any paper from the tractor as described in “Removing continuous paper” on page 42.
3. Press the tractor’s lock tabs, tilt the tractor up, and lift it out of the printer.
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4. Close the front cover.
Using the tractor in the pull position
Using the tractor in the pull position is ideal for printing on thick and heavy continuous paper, such as
multipart forms or continuous paper with labels. However, you cannot use the tear-off function with
the pull tractor.
Because thick paper requires a straight paper path to avoid paper jams, you should load paper in the
front or bottom slot when using the pull tractor. To further reduce the chances of paper jams and
improve the performance of continuous paper, you can use two tractors in combination. See “Using
two tractors in a push/pull combination” on page 40 for more information.
This section provides instructions of following:
- “Installing the tractor in the pull position” on page 31
- “Loading paper with the pull tractor” on page 33
- “Removing the tractor from the pull position” on page 38
Installing the tractor in the pull position
Before installing the tractor in the pull position, remove it from its current position. If the tractor is in
the front push position, remove it by pressing the tractor’s lock tabs while lifting it out. If the tractor is
in the rear push position, remove the sheet guide and then press the tractor’s lock tabs while lifting it
out.
Note:
If you plan to load paper from the rear, you need to insert the paper into the paper path before installing
the sheet guide and tractor. See “Loading paper with the pull tractor” on page 33 for instructions.
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1. Make sure the printer is turned off. Then open the paper guide cover by pulling its back edge
forward.
2. Lift the printer cover and pull it straight up.
3. Press the tabs on each side of the paper tension unit upward and pull it towards you. Store the
paper tension unit in a safe place.
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4. Attach the sheet guide if necessary then lay it flat on the printer. Then slide the edge guides to the
middle of the sheet guide.
5. While pinching the tractor's lock tabs with your fingers, lower the tractor into the printer's
mounting slots, and then press down both ends of the tractor to make sure it is firmly seated.
Loading paper with the pull tractor
Follow these steps to load paper using the pull tractor:
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1. Before loading a paper, make sure the following:
- the printer is turned off
- the printer cover is removed
- the tractor is installed in the pull position
- the sheet guide is lying flat on the printer
2. Set the paper release lever to the pull tractor position.
3. Release the sprockets by pulling the sprocket lock levers forward.
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4. Slide the left sprocket approximately 12 mm (0.5 inch) from the far left position and push the lever
back to lock it in place. Then slide the right sprocket to match the width of your paper, but do not
lock it.
* approx. 12 mm (0.5 inch)
5. Make sure your paper has a clean, straight edge. Then open the sprocket covers.
Note:
Make sure the printer is off before you insert the paper in the paper slot. If you insert the paper while it
is on, a paper jam may occur.
6. Insert the paper into the rear, front, or bottom paper slot as shown in the illustration below until it
emerges between the platen and the ribbon guide. Then pull up the paper until the perforation
between the first and second pages is even with the top of the printer’s ribbon.
Rear slot:
Load paper in the rear slot with the printable side facing up.
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Front slot:
Load paper with the printable side facing up.
Bottom slot:
Load paper in the bottom slot with the printable side facing up.
7. Fit four holes of the paper over the tractor pins on both sprockets. Then close the sprocket covers.
8. Slide the right sprocket to remove any slack in the paper, then lock it in place.
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9. Slide the edge guides on the sheet guide to the center.
10. Close the front cover as shown below.
Note:
When using the bottom slot, you do not need to open the front cover.
11. Turn on the printer.
12. Remove any slack in the paper by pressing the LF/FF button.
!
Caution:
Always remove any slack from the paper; otherwise print quality may deteriorate.
13. If necessary, follow the steps in “Adjusting the top-of-form position” on page 56 to adjust the
current position of the paper.
!
Caution:
Never use the knob to adjust the top-of-form position; this may damage the printer or cause it
to lose the top-of-form position.
14. Attach the printer cover by inserting the front tabs into the slots on the printer, then lowering the
cover into place. Then close the paper guide cover.
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Note:
For your safety, Epson recommends operating the printer with the printer cover closed. The printer
will function with the printer cover opened or removed, but maximum safety and print speed are
achieved when the cover is closed.
15. The printer starts printing from the top-of-form position. After you finish printing, open the
paper guide cover.
Removing paper from the pull tractor
Follow these steps to remove continuous paper from the pull tractor:
1. After you finish printing, tear off the paper supply at the perforation nearest the paper entry slot.
2. To feed paper forward and eject it, hold down the LF/FF button.
!
Caution:
Never press the Load/Eject or Tear Off/Bin button when you are using the pull tractor; the
paper could come off the pull tractor and jam the printer.
Removing the tractor from the pull position
Follow these steps to remove the tractor from the pull position:
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1. Remove any paper loaded on the pull tractor as described in “Removing paper from the pull
tractor” on page 38.
2. Make sure the printer is turned off. Then open the paper guide cover by pulling its back edge
toward you.
3. Lift the printer cover and pull it straight up and off the printer.
4. Press the tractor’s lock tabs, tilt the tractor toward you, and lift it off the printer.
5. Store the tractor in a safe place, or install it in the front or rear push position as described in “Using
the tractor in the front push position” on page 26 or “Using the tractor in the rear push position” on
page 21.
6. Reinstall the paper tension unit by lower it onto the printer’s mounting pegs. Then press down on
both ends of the unit until it clicks into place.
7. Replace the printer cover.
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Using two tractors in a push/pull combination
Using two tractors at the same time is recommended for printing on continuous pre-printed forms,
multipart forms, and labels, and for printing high quality graphics. To reduce paper jams and improve
continuous paper feeding, you can install the optional pull tractor unit.
LQ-590II/LQ-590IIN: C933761
LQ-2090II/LQ-2090IIN: C933791
Follow these steps to use two tractors at the same time:
1. Install one tractor in the front or rear push position as described in “Installing the tractor in the
front push position” on page 26 or “Installing the tractor in the rear push position” on page 22.
2. Load continuous paper using the front or rear push tractor as described in “Loading paper with the
front push tractor” on page 27 or “Loading paper with the rear push tractor” on page 22.
3. Set the paper release lever to the front or rear push position, depending on the position of your
push tractor.
4. Turn on the printer and press the Load/Eject button to advance the paper to the top-of-form
position. Then press the LF/FF button until the perforation between the first and second pages is
even with the top of the printer’s ribbon.
!
Caution:
Never use the knob to move the paper; this may damage the printer or cause it to lose the
top-of-form position.
5. Install the other tractor in the pull position as described in “Installing the tractor in the pull
position” on page 31.
6. Fit the holes of the paper over the pins on both sprockets of the pull tractor.
!
Caution:
Do not pull up the paper by hand to fit it on the pull tractor; this may damage the printer. Press
the LF/FF button to move the paper.
7. Set the paper release lever to the pull tractor position. Then use the Micro Adjust function
(described in “Using the Micro Adjust Function” on page 55) to remove any slack in the paper
between the push and pull tractors.
8. Move the paper release lever back to the position you set in step 3.
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9. When the printer receives data, it will start printing at the current position without advancing the
paper. If necessary, follow the steps in “Adjusting the top-of-form position” on page 56 to adjust
the current position of the paper.
10. Attach the printer cover. Make sure the sheet guide is installed and lying flat on the printer.
Note:
For your safety, Epson recommends operating the printer with the printer cover closed. The printer
will function with the printer cover opened or removed, but maximum safety and print speed are
achieved when the cover is closed.
11. The printing starts from the current position without advancing the paper. After you finish
printing, tear off the printed document at the perforation nearest the paper exit slot.
The table below summarizes the various methods of feeding continuous paper with two tractors and
shows which paper release lever setting to use for each method.
Tractor positions Paper release lever
position
Paper path
Pull + front push Front push tractor
Pull + rear push Rear push tractor
Front push + rear
push
Front push tractor
Rear push tractor
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Using the tear-off function
If the push tractor is installed, you can use the tear-off function to advance your continuous paper to
the printer’s tear-off edge when you finish printing. You can then easily tear off the printed document.
When you resume printing, the printer automatically feeds the paper back to the top-of-form position
so that you can save the paper normally lost between documents.
Removing continuous paper
You can remove continuous paper using the tear-off function in two ways:
❏Manually: Press the Tear Off/Bin button
❏Automatically: Turn on auto tear-off mode
The Tear Off/Bin light flashes when the paper is in the tear-off position.
If the perforation between pages is not aligned with the tear-off edge, you can adjust the position of the
perforation using the Micro Adjust function. See “Adjusting the tear-off position” on page 55 for
more information.
!
Caution:
❏Never use the tear-off function with the pull tractor; the paper may come off the pull tractor
and jam the printer. After you finish printing, tear off the printed document at the perforation
nearest the paper exit slot.
❏Never use the tear-off function to feed continuous paper with labels backward; they may come
off their backing sheet and jam the printer.
Using the Tear Off/Bin button
Follow these steps to remove continuous paper using the Tear Off/Bin button:
1. After you finish printing, make sure that the Tear Off/Bin light is not flashing.
Note:
If the Tear Off/Bin light is flashing, the paper is in the tear-off position. If you press the Tear Off/Bin
button again, the printer feeds your paper to the next top-of-form position.
2. Press the Tear Off/Bin button. The printer advances the paper to the tear-off edge.
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!
Caution:
Never use the knob to adjust the tear-off position; this may damage the printer or cause it to
lose the top-of-form position.
Note:
If your paper’s perforation is not properly aligned with the tear-off edge, you can adjust the tear-off
position using the Micro Adjust function as described in “Adjusting the tear-off position” on
page 55.
3. Tear off the printed document using the tear-off edge of the printer cover.
4. To feed the continuous paper backward out of the printer and into the standby position, press the
Load/Eject button.
To remove the remaining paper from the printer, press the Load/Eject button to feed the paper
backward to the standby position. Then open the sprocket covers of the tractor and remove the paper.
!
Caution:
Always tear off the printed document before you press the Load/Eject button. Reverse feeding
several pages at a time may cause a paper jam.
Advancing paper to the tear-off position automatically
To automatically advance the printed documents to the tear-off position, turn on the auto tear-off
mode and select the appropriate page length for continuous paper in the Default Setting mode. See
“Changing default settings” on page 98 for instructions on how to change the default settings.
When auto tear-off is on, the printer automatically advances the paper to the tear-off position
whenever it receives a full page of data or a form feed command followed by no more data.
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Loading Single Sheets
You can load ordinary single sheets and envelopes one at a time from the rear and front bypass tray of
the printer, using the sheet guide.
You can also load single-sheet paper using an optional cut-sheet feeder and sheet guide. See “Front
sheet guide” on page 45 for more information.
Available paper types
The table below shows the types of paper you can load and the paper slots you can use with each paper
type. See “Adjusting the Paper Thickness Lever” on page 19 for instructions on how to adjust the
paper-thickness lever.
Paper type Available paper slot(s)
Ordinary paper front and rear
Multipart forms
(carbonless)
2 parts (original and one copy) front and rear
3 parts (original and two copies)
4 parts (original and three copies)
5 parts (original and four copies)
6 parts (original and five copies)
Envelopes rear
Note:
Do not load paper that is curled or has been folded.
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Using the sheet guide
You can use the supplied sheet guide to load one single sheet, multipart forms, or envelopes at a time
from the rear of the printer. Your single-sheet paper can be up to 257 mm (10.1 inches) wide on the
LQ-590II/LQ-590IIN and 420 mm (16.5 inches) wide on the LQ-2090II/LQ-2090IIN. See “Printer
Specifications” on page 144 for more details.
!
Caution:
Do not load carbon paper or labels in the sheet guide.
Front sheet guide
Installing the front sheet guide
Follow these steps to install the sheet guide in the front position:
1. Open the front cover, and then remove the tractor unit if it is installed in the front push position.
To remove it, press the tractor’s lock tabs, then tilt the tractor up and pull it out of the printer.
2. Fit the plastic tabs on the sheet guide over the mounting notches on the printer as shown below.
You are now ready to load paper in the front using the sheet guide. See “Loading paper in the rear sheet
guide” on page 47 for instructions.
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Loading paper in the front sheet guide
You can load single sheets or multipart forms one at a time in the front sheet guide. Follow these
steps:
!
Caution:
Do not load labels or envelopes in the front sheet guide.
1. Make sure the sheet guide is in the upright position and the edge guides are open all the way to the
left and right. Set the paper release lever to the single-sheet position.
2. If you are using ordinary single-sheet paper, set the paper-thickness lever (located under the
printer cover) to 0 as shown below.
If you are loading a single-sheet multipart form, set the paper-thickness lever to the proper
position, as shown in the table below.
Multipart form type Paper-thickness lever position
2 parts (original + 1 copy) 1
3 parts (original + 2 copies) 2
4 parts (original + 3 copies) 3
5 parts (original + 4 copies) 4
6 parts (original + 5 copies) 5 or 6
3. Turn on the printer, if necessary.
4. Slide the left edge guide to the triangle mark on the sheet guide. Then adjust the right edge guide to
match the width of your paper.
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Note:
You can slide the left edge guide to the left in 1/10-inch increments to increase the left margin on your
printout.
5. Slide the paper printable side up between the edge guides until it meets resistance. The printer
loads the paper automatically.
Note:
When feeding paper, place your hand flat on the paper and push it to completely into the feed slot.
If the first line on your page appears too high or low, you can adjust its position using the Micro Adjust
function. See “Adjusting the top-of-form position” on page 56.
Loading paper in the rear sheet guide
Follow these steps to load paper in the rear sheet guide:
Note:
Make sure the sheet guide is in the upright position.
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1. Set the paper-thickness lever (located under the printer cover) to 0 if you are using ordinary
single-sheet paper. Also move the paper release lever to the single-sheet position.
2. Turn on the printer, if necessary.
3. Slide the left edge guide until it locks in place next to the triangle mark on the sheet guide. Then,
adjust the right edge guide to match the width of your paper.
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4. Insert a sheet of paper with the printable side down between the edge guides until it meets
resistance. The printer feeds the paper automatically and is ready to print.
Note:
For your safety, Epson recommends operating the printer with the printer cover closed. The printer
will function with the printer cover opened or removed, but maximum safety and print speed are
achieved when the cover is closed.
If the first printed line on your page appears too high or low, you can use the Micro Adjust function
to adjust the top-of-form position. See “Adjusting the top-of-form position” on page 56 for more
information.
Loading Special Paper
Multipart forms
Your printer can print on both single-sheet and continuous multipart forms. It can use multipart
forms with up to six parts including the original.
!
Caution:
❏Use only carbonless multipart forms.
❏When using multipart forms with a line of glue at the top of the form, load the forms with the
glued side first.
Before printing, set the paper-thickness lever to the appropriate position for your multipart forms
referring to the table in “Adjusting the Paper Thickness Lever” on page 19.
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Continuous multipart forms
Except for setting the paper-thickness lever, you load continuous multipart forms the same way as
ordinary continuous paper. See “Loading Continuous Paper” on page 21 for more information.
Note:
❏Be sure your multipart forms do not exceed 0.49 mm (0.019 inch) in thickness.
❏Do not load paper that is curled or has been folded.
❏Thick paper, such as multipart forms with six or seven parts, requires a straight paper path to avoid
paper jams. Load thick paper in the front or bottom slots.
Single-sheet multipart forms
You can load single-sheet multipart forms from the front and rear position by using the sheet guide.
Note:
❏Be sure your multipart forms do not exceed 0.46 mm (0.018 inch) in thickness.
❏Do not load paper that is curled or has been folded.
Labels
When printing on labels, use only the type of labels that are mounted on continuous backing sheets
with sprocket holes for use with a tractor feeder. Do not try to print on single sheets with labels because
the printer may not feed labels on a shiny backing sheet properly.
Thick paper, such as continuous paper with labels, requires a straight or almost straight paper path.
Load labels only in the front (push tractor or pull tractor) or bottom (pull tractor) paper slot; however,
for best results, use the tractor in the pull position, and load paper in the front or bottom paper slot.
The loading procedure for continuous paper with labels is the same as that for ordinary continuous
paper, except that you must set the paper-thickness lever to 2 before printing. See “Loading paper with
the pull tractor” on page 33 for more information.
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!
Caution:
❏Never feed labels backward using the Load/Eject or Tear Off/Bin button. When fed
backward, labels can easily peel off the backing sheet and cause a paper jam.
❏Use them only under normal operating conditions described below:
Temperature: 15 to 25 ˚C (59 to 77 ˚F)
Humidity: 30 to 60% RH
❏Do not leave labels loaded in the printer between jobs; they may curl around the platen and
jam when you resume printing.
❏Do not load continuous paper with labels from the rear paper slot. Because the paper path from
the rear slot is curved, labels may come off their backing sheets inside the printer and cause a
paper jam.
❏Do not load paper that is curled or has been folded.
Tear off and eject labels
When using continuous forms, always tear off and eject labels as described below.
1. Tear off the last label form that has entered the printer.
* perforation nearest the paper entry slot
2. Press the LF/FF button to eject the remaining labels from the printer.
!
Caution:
Never feed labels backward using the Load/Eject or Tear Off/Bin button. When fed backward,
labels can easily come off the backing sheet and cause a paper jam.
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Envelopes
You can feed envelopes one at a time using the sheet guide, or you can load multiple envelopes using
the optional high-capacity cut-sheet feeder (bin 1 of the double-bin cut-sheet feeder).
Note:
Envelopes can be loaded only in the rear paper slot.
Before loading envelopes, set the paper-thickness lever to a position 5 (for thin envelopes) or 6 (for
thick envelopes).
To load a sing le enve lope , foll ow th e inst ructions i n “Loa ding pape r in th e rea r shee t guid e” on pa ge 47 .
To load multiple envelopes, see “Loading paper in the high-capacity cut-sheet feeder” on page 132.
Load envelopes with the printable side down and push them completely into the feed slot.
Note:
❏Be sure to place the envelope printable side down and insert the top edge of the envelope into the
printer first.
❏The print head must not print past the left or right edge of the envelope or other thick paper. Make
sure your application program prints entirely within the recommended printable area of your
envelope. See “Recommended printable area” on page 154 for more information.
❏If you are using No. 6 envelopes, make sure the left edge guide is aligned with the arrow on the sheet
guide.
Cards
You can feed cards one at a time using the sheet guide, or you can load multiple cards using the
optional high-capacity cut-sheet feeder (bin 1 of the double-bin cut-sheet feeder).
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Note:
The cards can be loaded only in the front or rear paper slot.
Before loading cards, set the paper-thickness lever to position 2 and set the paper release lever to the
single-sheet position.
To load a single card, follow the instructions in “Loading paper in the rear sheet guide” on page 47.
Note:
❏When you are loading postcards long edge first, always load them in the rear slot.
❏Before printing, turn on the card mode by pressing the Tear Off/Bin button several times until the left
Tear Off/Bin light is on.
❏Use postcards under the following temperature and humidity conditions:
Temperature: 15 to 25 ˚C (59 to 77 ˚F)
Humidity: 30 to 60% RH
❏When loading A6 size cards, always load them long edge first.
Switching Between Continuous Paper and Single Sheets
You can easily switch between continuous paper with a rear push tractor and single sheets without
removing the continuous paper from the tractor.
Switching to single sheets
Follow these steps to switch from continuous paper from a push tractor to single sheets:
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Note:
❏If continuous labels are loaded in the printer, remove them before switching to single-sheet printing.
See “Tear off and eject labels” on page 51 for more information.
❏If the tractor is in the pull position, remove any continuous paper from it before switching to
single-sheet printing. See “Removing paper from the pull tractor” on page 38 for more information.
1. If any printed pages remain in the printer, press the Tear Off/Bin button to advance the paper to
the tear-off position. Then tear off the printed pages.
!
Caution:
Make sure you tear off your printed document before you press the Load/Eject button in the
next step. Reverse feeding several pages at a time may cause a paper jam.
2. Press the Load/Eject button to feed the continuous paper backward to the standby position. The
paper is still attached to the push tractor but is no longer in the paper path.
3. Move the sheet guide to the upright position.
4. Set the paper release lever to the single-sheet position.
5. Load single sheets as described in “Loading Single Sheets” on page 44.
Switching to continuous paper
Follow these steps to switch from single sheets to continuous paper with a push tractor:
1. If a single sheet remains in the printer, press the Load/Eject button to eject it.
!
Caution:
Never use the knob to eject paper; this may damage the printer or cause it to lose the
top-of-form position.
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2. Make sure that the tractor is installed in the front or rear push position and that continuous paper
is loaded on it as described in “Loading continuous paper with the tractor” on page 21.
3. Set the paper release lever to the front or rear push position, depending on the tractor position you
are using.
The printer loads the continuous paper automatically when you begin printing.
Using the Micro Adjust Function
The Micro Adjust function allows you to move the paper forward or backward in 0.118 mm
(1/216-inch) increments so that you can make precise adjustments to the top-of-form and tear-off
positions.
Adjusting the tear-off position
If your paper perforation is not aligned with the tear-off edge, you can use the Micro Adjust function to
move the perforation to the tear-off position.
!
Caution:
Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the
tear-off position.
Note:
The tear-off position setting remains in effect until you change it, even if you turn off the printer.
Follow these steps to adjust the tear-off position:
1. Make sure the Tear Off/Bin light is flashing (the paper is at the current tear-off position). You may
need to press the Tear Off/Bin button to advance the paper to the tear-off position.
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2. Hold down the Pause button for about three seconds. The Pause light begins flashing and the
printer enters the Micro Adjust mode.
3. Open the paper guide cover, then press the LF/FF button to feed paper forward, or press the
Load/Eject button to feed paper backward, until the paper perforation is aligned with the tear-off
edge of the paper tension unit.
1. tear-off edge of the paper tension unit
2. paper perforation
Note:
The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off
position beyond these limits, the printer beeps and stops moving the paper.
4. Tear off the printed pages.
5. Press the Pause button to save the adjusted setting.
When you resume printing, the printer automatically feeds the paper back to the top-of-form position
and begins printing.
Adjusting the top-of-form position
The top-of-form position is the position on the page where the printer starts printing. If the printing
appears too high or low on the page, you can use the Micro Adjust function to adjust the top-of-form
position.
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!
Caution:
Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to
lose the top-of-form position.
Note:
❏This mode can be used even when the printer cover is opened.
❏The top-of-form position setting remains in effect until you change it, even if you turn off the printer.
❏The top margin setting made in some application software overrides the top-of-form position setting
you make with the Micro Adjust function. If necessary, adjust the top-of-form position in your
software.
Follow these steps to adjust the top-of-form position:
1. Make sure the printer is turned on.
2. Load paper then lift up the printer cover.
Note:
If the tractor is in a push position, press the Load/Eject button to advance continuous paper to the
current top-of-form position.
3. Hold down the Pause button for about three seconds. The Pause light starts flashing and the
printer enters the Micro Adjust mode.
4. Press the LF/FF button to move the top-of-form position down on the page, or press the Load/
Eject button to move the top-of-form position up on the page.
Note:
❏The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond
these limits, the printer beeps and stops moving the paper.
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❏When the paper reaches the default top-of-form position, the printer also beeps and stops moving
the paper briefly. You can use the default setting as a reference point when adjusting the
top-of-form position.
5. After you set the top-of-form position, press the Pause button to save the adjusted setting.
Note:
For your safety, Epson recommends operating the printer with the printer cover closed. The printer will
function with the printer cover opened or removed, but maximum safety and print speed are achieved
when the cover is closed.
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Chapter 2
Printer Software
About Your Printer Software
The Epson software includes the printer driver software and EPSON Status Monitor 3.
The printer driver is software that allows your computer to control the printer. You need to install the
printer driver so your Windows software applications can take full advantage of the printer’s
capabilities.
EPSON Status Monitor 3 program allows you to monitor the status of your printer, alerts you when
errors occur, and provides you with troubleshooting tips. If you want to install EPSON Status Monitor
3 later, see “Installing EPSON Status Monitor 3” on page 72 for instructions.
Note:
❏Before proceeding, make sure you have installed the printer driver on your computer described in the
supplied setup sheet.
❏On-screen displays on the following pages may differ depending on the version of the printer driver.
❏When you wish to reinstall or upgrade the printer driver, uninstall the printer driver that has been
installed already.
Using the Printer Driver
You can access the printer driver from your Windows applications or from the Start menu.
Screens and procedures that appear in this manual are mostly from Windows 10 unless otherwise
specified.
❏When you access the printer driver from a Windows application, any settings you make apply only
to the application you are using. See “Accessing the printer driver from Windows applications” on
page 60 for more information.
❏When you access the printer driver from the Start menu, the printer driver settings you make apply
to all your applications. See “Accessing the printer driver from the Start menu” on page 62 for
more information.
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See “Changing the printer driver settings” on page 64 to check and change printer driver settings.
Note:
❏The examples in the following section are from the LQ-590II. If you have the LQ-590IIN, LQ-2090II,
and LQ-2090IIN, substitute the model that has been used. The instructions are the same all models.
❏While many Windows applications override the settings made with the printer driver, some do not,
so you must verify that the printer driver settings match your requirements.
Accessing the printer driver from Windows applications
Follow these steps to access the printer driver from a Windows application:
Note:
The screen shots used in this procedure are from the Windows 10 operating system. The content on the
screen may vary depending on your computer's environment.
1. Select Print from the File menu of your application software. Make sure that your printer is
selected in the Select Printer of Print dialog box.
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2. Click Preferences. The Printing Preferences window appears, and you see the Layout, Paper/
Quality, User Defined Paper, and Extension Settings menus. These menus contain the printer
driver settings.
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3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer
driver settings” on page 64 to change the settings.
Accessing the printer driver from the Start menu
Follow these steps to access the printer driver from the Start menu:
Note:
The screen shots used in this procedure are from the Windows 10 operating system. The content on the
screen may vary depending on your computer's environment.
1. For Windows 10/Windows Server 2016:
Right-click the Start menu, click Control Panel, and then click View devices and printers from
the Hardware and Sound category.
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For Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012:
Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click
Settings, and then click Control Panel. Next, click View devices and printers from the
Hardware and Sound category.
For Windows 7/Windows Server 2008 R2:
Click Start, and click Devices and Printers.
For Windows Vista/Windows Server 2008:
Click Start, click Control Panel, click Hardware and Sound, and then click Printers.
For Windows XP/Windows Server 2003 R2/Windows Server 2003:
Click Start, and click Printers and Faxes.
2. Right-click your printer icon, and click Printing Preferences. The screen displays the Layout,
Paper/Quality, User Defined Paper and Extension Settings menus. These menus display the
printer driver settings.
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When you click Printer properties in the menu displayed by right-clicking the printer icon, the
Properties window appears, which includes menus used to make the printer driver settings.
3. To view a menu, click the corresponding tab at the top of the window. See “Printer Driver Settings
Overview” on page 65 for more information.
Changing the printer driver settings
Your printer driver has two menus from which you can change the printer driver settings; Layout,
Paper/Quality. You can also change settings on the Utility menu in the printer software. For an
overview of the available settings, see “Printer Driver Settings Overview” on page 65.
Note:
For Windows XP/Windows Server 2003 R2/Windows Server 2003, you can also view online help by
right-clicking items in the driver and selecting What’s this?.
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Click the Help button on the Printer Driver screen.
When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to
cancel your changes.
Once you have checked your printer driver settings and changed them if necessary, you are ready to
print.
Printer Driver Settings Overview
The following tables show the Windows printer driver settings. Note that not every setting is available
in all versions of Windows. For more details, see Help for the printer driver.
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Printer settings
Settings Explanations
Paper Size Select the size of the paper you want to use. If you do not see your paper size, use the
scroll bar to scroll through the list.
Orientation Select Portrait or Landscape.
Page Order Select whether to print from front to back or back to front.
Pages per Sheet Select the number of pages that you want to print onto a single page.
Paper Source Select the paper source you want to use.
Graphics Select the printing resolution you want. The higher the resolution you select, the more
detailed your printout will be; however, increasing the resolution slows printing.
Paper/Output Check the Paper Size, Orientation, and Paper Source settings you made on the Page
Setup menu and change them if necessary. Select the setting and then choose an
option from the Change Setting list box.
Halftone Click this button to set the brightness and contrast, input the RGB gamma, or make
other settings. The Halftone Color Adjustment dialog box appears. For details, click
Help in this dialog box.
Printer Font Setting Select a character table group to use. You can select one of three character table
groups, Standard, Expanded, and None (Bit Image printing).
When Standard or Expanded is selected, the printer uses the device fonts. Expanded
includes more fonts than Standard.
When None is selected, the printer uses bit map images instead of the device fonts.
For details on the fonts which are included in each table, see “Electronic” on
page 147.
Printable Area If Standard is selected, the size of the top margin is 4.2 mm. If Maximum is selected, it is 0
mm.
Top Margin Priority Select which setting for the print-start position is to be used; driver setting or printer
setting. For more details, see Help for the printer driver.
Packet mode Ordinarily, there is no need to change this setting. If you change the printer’s Packet
mode settings, change this setting to match. If the printer and printer driver settings are
different, you may not be able to print correctly. For more details, see Help for the
printer driver.
User Defined Paper If your paper is not included in the Paper Size drop-down list, you can add the size to the
list. For more details, see Help for the printer driver.
Offset This setting allows you to offset the image on the page. That is, you can adjust the
position of the printed image. If the offset you specify moves a portion of the image out
of the printer’s printable area, that portion will not be printed.
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Settings Explanations
Print Speed This setting allows you to select print speed. Select Printer Setting when you want to
print using the settings stored in the printer. When Standard is selected, prints in
standard printing mode. When High Speed is selected, prints in high-speed printing
mode.
Print Direction This setting allows you to select bidirectional printing. Selecting the Printer Setting
will use the setting stored in the printer. Selecting Bidirectional will print in
bidirectional printing mode. Selecting Unidirectional will print in unidirectional
printing mode.
Make sure that Bi-d is selected as the Print direction setting stored in the printer.
Otherwise this setting is ignored by the printer.
Definition of Custom Paper Size
If your paper is not included in the Paper Size drop-down list, you can add the size to the list.
1. For Windows 10/Windows Server 2016:
Right-click the Start menu, click Control Panel, and then click View devices and printers from
the Hardware and Sound category.
For Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012:
Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click
Settings, and then click Control Panel. Next, click View devices and printers from the
Hardware and Sound category.
For Windows 7/Windows Server 2008 R2:
Click Start, and click Devices and Printers.
For Windows Vista/Windows Server 2008:
Click Start, click Control Panel, click Hardware and Sound, and then click Printers.
For Windows XP/Windows Server 2003 R2/Windows Server 2003:
Click Start, and click Printers and Faxes.
2. Right click your printer icon, and click Printing Preferences.
3. Select the User Defined Paper menu.
4. Enter the paper size in the Paper Size fields.
5. Click Apply and then click OK.
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Note:
For more details, see Help for the printer driver.
Monitoring settings
Settings Explanations
EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button. To
monitor the printer, make sure the Monitor the printing status check box is
selected.
Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you
can make settings for EPSON Status Monitor 3. See “Setting up EPSON Status
Monitor 3” on page 69 for more information.
Setting Utility
Settings Explanations
Bi-D Adjustment Click this button to open the Bi-D Adjustment dialog box where you can
adjust misalignment in vertical lines.
Printer Setting Click this button to open the Printer Settings utility dialog box where you can
change the printer settings.
Using EPSON Status Monitor 3
EPSON Status Monitor 3 allows you to monitor your printer’s status, alerts you when printer errors
occur, and provides troubleshooting instructions when needed.
EPSON Status Monitor 3 is available when:
❏The printer is connected directly to the host computer via the parallel port [LPT1] or the USB port
or connected to an Ethernet network.
❏Your system is configured to support bidirectional communication.
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You can install EPSON Status Monitor 3 by selecting it when you set up the printer. If you need to
install it, see “Installing EPSON Status Monitor 3” on page 72. When sharing the printer, be sure to
set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server and
clients. See “Setting up EPSON Status Monitor 3” on page 69 and “Setting Up Your Printer on a
Network” on page 75.
Note:
❏If you are using a computer running with different OS by multiple users are logged on, a
communication error message may be displayed when monitoring printers at the same time.
❏Although you can print to the printer directly connected to the computer in a remote location by
using Remote Desktop function, communication error may occur.
❏If EPSON Status Monitor 3 is installed with the Windows Firewall feature turned on
(recommended), the shared printer may not be able to be monitored. This problem can be resolved by
adding ENAGENT.EXE to Exceptions of the firewall function.
Setting up EPSON Status Monitor 3
Follow these steps to set up EPSON Status Monitor 3:
1. For Windows 10/Windows Server 2016:
Right-click the Start menu, click Control Panel, and then click View devices and printers from
the Hardware and Sound category.
For Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012:
Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click
Settings, and then click Control Panel. Next, click View devices and printers from the
Hardware and Sound category.
For Windows 7/Windows Server 2008 R2:
Click Start, and click Devices and Printers.
For Windows Vista/Windows Server 2008:
Click Start, click Control Panel, click Hardware and Sound, and then click Printers.
For Windows XP/Windows Server 2003 R2/Windows Server 2003:
Click Start, and click Printers and Faxes.
2. For Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2:
Right-click your printer icon, then click Printer properties, and then click the Utility tab.
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For Windows Vista/Windows XP/Windows Server 2008/Windows Server 2003 R2/Windows
Server 2003:
Click Properties, then click the Utility tab.
3. Click the Monitoring Preferences button. The Monitoring Preferences dialog box appears.
4. The following settings are available:
Select Notification Displays the error item check box On/Off status.
Turn on this check box to display the selected error notification.
Select Shortcut Icon The selected icon is displayed on the taskbar. The setting’s example is shown on
the right window. By clicking the shortcut icon, you can access the Monitoring
Preferences dialog box easily.
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Allow monitoring of shared
printers
When this check box is selected, a shared printer can be monitored by other
PCs.
Note:
If the server’s OS is Windows Vista, select Run as Administrator when opening
the printer properties before checking.
Note:
Click the Default button to revert all items to the default settings.
Accessing EPSON Status Monitor 3
Do one of the following to access EPSON Status Monitor 3;
❏Double-click the printer-shaped shortcut icon on the taskbar. To add a shortcut icon to the
taskbar, go to the Utility menu and follow the instructions.
❏Open the Utility menu, then click the EPSON Status Monitor 3 icon. To find out how to open the
Utility menu, See “Using the Printer Driver” on page 59.
When you access EPSON Status Monitor 3 as described above, the following printer status window
appears.
You can view printer status information in this window.
Note:
It might not be possible to retrieve the printer status during printing. In this situation, click the EPSON
Status Monitor 3 button in the Utility tab, and use the printer with the status window left open.
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Installing EPSON Status Monitor 3
Follow the steps below to install EPSON Status Monitor 3.
1. Make sure that the printer is off and that Windows is running on your computer.
2. Insert the Software Disc in the CD-ROM drive.
Note:
Before proceeding, make sure you have installed the printer driver on your computer.
3. Follow the on-screen instructions to install the software.
You can also run the executable file that locates in the following.
Client’s OS Folder Name
Windows XP/Vista/7/8/8.1/10 (x64) \Apps\StatusMonitor\STM3x64
Windows XP/Vista/7/8/8.1/10 (x86) \Apps\StatusMonitor\STM3
Using Bi-D Adjustment
This utility tool allows you to make adjustment when you find a misalignment in vertical line.
Making adjustment with Bi-D Adjustment
To make Bi-D Adjustment, follow the steps below.
!
Caution:
❏Do not turn off the printer while the printer is printing adjustment pattern. Doing so may
cause the printer to store incorrect settings. If you turned off the printer during the adjustment
process, restart Bi-D Adjustment again.
❏Serial connection is not supported.
❏Make sure that the printer’s status is ready before making Bi-D Adjustment.
❏If Bi-D Adjustment is not printed properly, set the printer’s font setting to default and try
again.
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1. Open the Utility menu, then click the Bi-D Adjustment icon. To find out how to open the Utility
menu, see “Using the Printer Driver” on page 59. The Bi-D Adjustment window appears.
2. Click Next.
3. Click Print. The printer prints three sets of adjustment pattern. To see the adjustment pattern, you
need to prepare the necessary number of sheets.
LQ-590II/ LQ-590IIN: A4 or 8 inches continuous paper
LQ-2090II/ LQ-2090IIN: A3 Rotated or 13.6 inches continuous paper
Note:
The image on the right above is an example of good and bad patterns in the print results.
4. Look at the adjustment patterns and find the vertical line that is aligned the best. Then, select the
corresponding line number in the Bi-D Adjustment window.
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5. Click Set. The adjustment value will be stored in the printer.
Using Printer Setting
This utility tool allows you to display current settings stored in the printer, change settings of the
printer, and read settings stored in the file or save settings to the file.
You can also change some of the printer's default settings stored in the printer from this utility. For
details on the setting items, see “Default Setting mode” on page 92.
!
Caution:
❏Serial connection is not supported.
❏Make sure that the printer status is ready before getting setting from the printer or updating the
printer settings.
Note:
❏You do not need to change the default printer settings stored in the printer if you only print from
Windows. Changing these settings may cause undesirable effects in your printouts when printing
from Windows.
❏Some settings are not supported on the Utility menu.
Changing printer setting
To change printer settings, follow the steps below.
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1. Open the Utility menu, then click the Printer Setting icon. To find out how to open the Utility
menu, see “Using the Printer Driver” on page 59. The Printer Setting windows appears.
2. Change the necessary printer settings. For details on how to use this tool, refer to the printer driver
Help.
Note:
To display additional printer default settings, select Setting from the menu at the top of the Printer
Setting window, and then select Show Expansion Setting....
Setting Up Your Printer on a Network
Sharing the printer
This section describes how to share the printer on a standard Windows network.
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The computers on a network can share a printer that is directly connected to one of them. The
computer that is directly connected to the printer is the printer server, and the other computers are the
clients which need permission to share the printer with the printer server. The clients share the printer
via the printer server.
According to the versions of Windows OS and your access rights on the network, perform the
appropriate settings of the printer server and clients.
❏See “Setting up your printer as a shared printer” on page 76.
❏See “Setting for the clients” on page 80.
Note:
❏When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be
monitored on the printer server and clients. See “Setting up EPSON Status Monitor 3” on page 69.
❏When connecting to a shared printer beyond a router, error and warning notification for shared
printers during printing is not available in some cases because of the router’s settings.
❏The printer server and clients should be set on the same network system, and they should be under the
same network management beforehand.
Setting up your printer as a shared printer
Follow these steps to set the printer server.
Note:
You must access as the Administrators of the local machine.
1. For Windows 10/Windows Server 2016:
Right-click the Start menu, click Control Panel, and then click View devices and printers from
the Hardware and Sound category.
For Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012:
Click Desktop on the Start screen, move the cursor to the top-right corner of the screen. Click
Settings, and then click Control Panel. Next, click View devices and printers from the
Hardware and Sound category.
For Windows 7/Windows Server 2008 R2:
Click Start, and then click View devices and printers.
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For Windows Vista/Windows Server 2008:
Click Start, click Control Panel, click Hardware and Sound, and then click Printers.
For Windows XP/Windows Server 2003 R2/Windows Server 2003:
Click Start, and click Printers and Faxes.
2. For Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2:
Right-click your printer icon, click Printer properties, and then click the Sharing tab in the
appearing screen.
For Windows Vista/Windows XP/Windows Server 2008/Windows Server 2003 R2/Windows
Server 2003:
Right-click your printer icon, and click Sharing in the menu that appears.
For Windows XP/Windows Server 2003 R2/Windows Server 2003, if the following menu appears,
click either Network Setup Wizard or If you understand the security risks but want to share
printers without running the wizard, click here.
In either case, follow the on-screen instructions.
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Select Share this printer, then type the name in the Share name box and click OK.
Note:
❏Do not use spaces or hyphens for the share name, or an error may occur.
❏In Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2/Windows Server 2008, you cannot select Share this
printer until you click the Change sharing options button.
You need to set the client computers so that they can use the printer on a network. See the following
pages for details:
❏See “Setting for the clients” on page 80.
Sharing the printer when the firewall is on
Note:
To share files and printers when Windows Firewall is on, perform the following procedure.
Windows 10/Windows Server 2016
1. Right-click the Start menu, click Control Panel, click System and Security, and then click
Windows Firewall.
2. Click Turn Windows Firewall on or off in the window on the left. Make sure that Block all
incoming connections, including those in the list of allowed apps is not selected, and then
click OK.
3. Click Allow an app or feature through Windows Firewall in the window on the left.
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4. Select File and Printer Sharing, and then click OK.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
1. Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click
Settings, and then click Control Panel. Next, click System and Security, and then click
Windows Firewall.
2. Click Turn Windows Firewall on or off in the window on the left. Make sure that Block all
incoming connections, including those in the list of allowed apps is not selected, and then
click OK.
3. Click Allow an app or feature through Windows Firewall in the window on the left.
4. Select File and Printer Sharing, and then click OK.
Windows 7/Windows Server 2008 R2
1. Click Start, click Control Panel, click System and Security, and then click Windows
Firewall.
2. Click Turn Windows Firewall on or off in the window on the left. Make sure that Block all
incoming connections, including those in the list of allowed programs is not selected, and
then click OK.
3. Click Allow a program or feature through Windows Firewall in the window on the left.
4. Select Share file and printer, and then click OK.
Windows Vista/Windows Server 2008
1. Click Start, and then click Control Panel.
2. Click Security, and then click Windows Firewall to open the Windows Firewall window.
3. Click Turn Windows Firewall on or off in the window on the left. When the User Account
Control screen is displayed, click Continue.
4. Make sure that Block all incoming connections is not selected from the General tab.
5. Open the Exceptions tab, select File and Printer Sharing, and then click OK.
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Windows XP/Windows Server 2003 R2/Windows Server 2003
1. Click Start, and then click Control Panel.
2. Click Security Center.
3. Click Windows Firewall to open the Windows Firewall window.
4. Make sure that Don’t allow exceptions is not selected from the General tab.
5. Open the Exceptions tab, select File and Printer Sharing, and then click OK.
Setting for the clients
This section describes how to install the printer driver by accessing the shared printer on a network.
Note:
❏To share the printer on a Windows network, you need to set the printer server. For details, see
“Setting up your printer as a shared printer” on page 76.
❏This section describes how to access the shared printer on a standard network system using the server
(Microsoft workgroup). If you cannot access the shared printer due to the network system, ask the
administrator of the network for assistance.
❏This section describes how to install the printer driver by accessing the shared printer from the
Printers folder. You can also access the shared printer from Network Neighborhood or My Network
on the Windows desktop.
❏When you want to use the EPSON Status Monitor 3 at clients, you have to install both of the printer
driver and the EPSON Status Monitor 3 in each client.
❏If the printer drivers are not already installed on the client, please install them before performing
these settings.
1. Right-click the Start menu, click Control Panel, then click View devices and printers.
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2. Right-click the icon for the printer you wish to change the settings for, and then click Printer
properties.
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3. Click the Ports tab and then click Add Port.
4. When the Printer Ports window appears, select Local Port, and then click New Port.
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5. Enter the following information for the port name and then click OK.
\\Name of computer connected to the target printer\name of shared printer
6. After returning to the Printer Ports window, click Cancel.
7. Check that the name you entered for the port has been added and selected, and then click
Close.
Installing the printer driver from the CD-ROM
This section describes how to install the printer driver in the clients when the computers of the server
and clients use different OS.
The on-screen displays on the following pages may differ depending on the version of Windows OS.
Note:
❏When installing the printer driver in the clients, you must access with the Administrator.
❏If the computers of the server and clients have the same OS and the same architecture, you do not
have to install the printer drivers from the CD-ROM.
1. Access the shared printer and a prompt may appear. Click OK, and then follow the on-screen
instructions to install the printer driver from the CD-ROM.
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2. Insert the CD-ROM, then the Install Navi dialog box appears. Cancel the dialog box by clicking
Cancel, then type the appropriate drive and folder names in which the printer driver for clients is
located, then click OK.
When installing drivers in Windows Vista, XP, “Digital Signature is not found.” may appear. Click
Continue Anyway (for Windows XP) or Install this driver software anyway (for Windows
Vista) and continue installing.
The folder name differs depending on the OS being used.
Client’s OS Folder Name
Windows XP/Vista/7/8/8.1/10 (x64) \Driver\Printer\Driver\WINX64
Windows XP/Vista/7/8/8.1/10 (x86) \Driver\Printer\Driver\WINX86
3. Select the name of the printer, then click OK. Then follow the on-screen instructions.
Note:
❏If you also want to install EPSON Status Monitor 3, see “Installing EPSON Status Monitor 3” on
page 72 for instructions.
❏If you want to use EPSON Status Monitor 3 for the shared printer, reinstall the printer driver as
instructed in “Setting for the clients” on page 80 after installing the printer driver and EPSON Status
Monitor 3 from the CD-ROM. Before printing, be sure to select the printer driver installed in “Setting
for the clients” on page 80.
❏If EPSON Status Monitor 3 is installed with the Windows Firewall feature turned on
(recommended), the shared printer may not be able to be monitored. This problem can be resolved by
adding ENAGENT.EXE to Exceptions of the firewall function.
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Cancelling Printing
If the printouts are not what you expected and display incorrect or garbled characters or images, you
may need to cancel printing. When the printer icon is displayed on the taskbar, follow the instructions
below to cancel printing.
1. Double-click the printer icon on the task bar.
2. When cancelling all printing documents, select Cancel All Documents on the Printer menu.
When cancelling a specified document, select a document you want to cancel and select Cancel on
the Document menu.
The printing job is canceled.
Uninstalling the Printer Software
When you wish to reinstall or upgrade the printer driver, uninstall the printer driver that has been
installed already.
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Note:
When uninstalling EPSON Status Monitor 3 from a multi-user Windows XP/Windows Server 2003
R2/Windows Server 2003 environment, remove the shortcut icon from all clients before uninstalling.
You can remove the icon by clearing the Shortcut Icon check box in the Monitoring Preferences dialog
box.
Uninstalling the printer driver and EPSON Status Monitor 3
1. Turn off the printer.
2. Quit all running applications.
3. Open Control Panel:
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/
Windows Server 2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012
R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the software you want to uninstall.
6. Uninstall the software:
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❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012
R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Click the Printer Model tab, select the icon of the printer you want to uninstall, then click OK.
Note:
Make sure that nothing is selected in the Printer Model tab. Open Utility tab and select EPSON
Status Monitor 3 (for EPSON XXXXXX ESC/P) and click OK. You can uninstall only the EPSON
Status Monitor 3.
8. Follow the on-screen instructions.
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Chapter 3
Control Panel
Buttons and Lights
1. Font ( ItemD ) button
❏Selects one of the fonts. To select a font, see “Selecting a Font and Pitch” on page 90.
❏When the printer enters the Default Setting mode, the button works as an ItemD button. You can
press the ItemD button to select the next menu. See “Changing default settings” on page 98.
2. Reset
When you press both the Font and Pitch buttons simultaneously, the printer clears buffer and returns
to its default settings.
3. Pitch ( ItemU ) button
❏Selects one of the pitch settings. To select a pitch, see “Selecting a Font and Pitch” on page 90.
❏When the printer enters the Default Setting mode, the button works as an ItemU button. You can
press the ItemU button to select the previous menu.
4. Menu
❏When you press the Pitch and Tear Off/Bin buttons at the same time, the printer enters or exits
the Default Setting mode and you can set the various printer settings. See “About Your Printer’s
Default Settings” on page 92.
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❏When the printer is in the Default Setting mode, the Menu lights (both the Tear Off/Bin lights)
stay on.
5. Tear Off/Bin ( Set) button
❏Feeds continuous paper forward to the tear-off position.
❏Feeds continuous paper backward from the tear-off position to the top-of-form position.
❏Selects a cut-sheet feeder bin when the cut-sheet feeder is installed.
❏When the printer enters the Default Setting mode, the button works as the Set button. You can
press the Set button to select the next value of a setting menu.
6. Load/Eject button
❏Loads a single sheet of paper.
❏Ejects a single sheet of paper if a sheet is loaded.
❏Loads continuous paper from the standby position.
❏Feeds continuous paper backward to the standby position if a sheet is loaded.
7. Micro Adjust
When you hold down the Pause button for three seconds, the printer enters the Micro Adjust mode.
In this mode, you can press the LF/FF and Load/Eject buttons to adjust the top of form or tear off
position. See “Using the Micro Adjust Function” on page 55.
8. LF/FF button
❏Feeds paper line by line when pressing shortly.
❏Ejects a single sheet or advances continuous paper to the next top-of-form position when held
down.
9. Pause light
❏On when the printer is paused.
❏Flashes when the printer is in the Micro Adjust mode.
❏Flashes when the print head has overheated.
❏Only this light is on in sleep mode. All other lights are off.
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10. Pause button
❏Stops printing temporarily, and resumes printing when pressed again.
❏Press and hold for three seconds to enter Micro Adjust mode. Press the button again to exit.
11. Paper Out light
❏On when no paper is loaded in the selected paper source or paper is not loaded correctly.
❏Flashes when paper has not been fully ejected or a paper jam has occurred.
12. Tear Off/Bin lights
❏Both of the two lights flash when continuous paper is in the tear-off position, and both of the lights
are off when continuous paper is not in the tear-off position.
❏The left light is on when Card mode is selected.
❏Both the lights are off when bin 1 of the optional cut-sheet feeder is selected.
❏The right light is on when bin 2 of the optional cut-sheet feeder is selected.
13. Pitch lights
Indicate which pitch is selected.
14. Font lights
Indicate which font is selected.
Selecting a Font and Pitch
You can select one of the printer’s fonts and pitch by using the buttons on the printer’s control panel, as
described below.
Note:
❏You can select other fonts than the eight fonts on the control panel by selecting Others. Other fonts
can be set in the Default Setting mode. See “Changing default settings” on page 98.
❏Settings you make in application programs usually override settings you make from the printer’s
control panel. For best results, use your application to select a font and make other settings.
❏Bar code fonts cannot be selected via the control panel.
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❏The available pitch depends on the font you select. See the table below for more information.
Font Pitch
USD 10
HSD 10, 12
Draft 10, 12, 15, 17, 20
Roman 10, 12, 15, 17, 20, PS
Sans Serif 10, 12, 15, 17, 20, PS
Courier 10, 12, 15, 17, 20, PS
Prestige 10, 12, 17, 20, PS
Script 10, 12, 17, 20, PS
Others*
1
10, 12, 17, 20, PS
*
1
The available pitch depends on the font you select.
1. Make sure that the printer is not printing. If it is, press the Pause button to stop printing.
2. Press the Font button until the three Font lights indicate the desired font as shown below.
OON USD NNO Courier
ONO HSD NNN Prestige
ONN Draft OOF Script
NOO Roman OFO Others
NON Sans Serif
N = on, O = off, F = flashing
3. Press the Pitch button until the three Pitch lights indicate the desired pitch as shown below.
OON 10 cpi
ONO 12 cpi
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ONN 15 cpi
NOO 17 cpi
NON 20 cpi
NNN PS
N = on, O = off
4. Make sure that the desired font and pitch are selected.
About Your Printer’s Default Settings
The default settings control many printer functions. While you can often set these functions through
your software or printer driver, you may sometimes need to change a default setting from the printer’s
control panel using the Default Setting mode. You can also change some of the settings using the
Printer Setting utility in the printer driver. See “Using Printer Setting” on page 74.
Default Setting mode
The following table is the default settings and the options you can select in the Default Setting mode.
The settings are explained in detail after the table. For instructions on changing the default settings, see
“Changing default settings” on page 98.
Item Setting / value*
1
Page length for front tractor*
2
Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, 17
Page length for rear tractor*
2
Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, 17
Skip over perforation*
3
Off, On
Auto tear off Off, On
Auto tear-off wait time 0.5 seconds, 3 seconds
Auto line feed*
3
Off, On
Print direction*
3
Bi-D, Uni-D, Auto
Software ESC/P2, IBM PPDS
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Item Setting / value*
1
0 slash*
2
0, (the zero character with a slash)
I/F (interface) mode*
3
Auto, Parallel, Serial*
3
, USB, Network*
3
Auto I/F (interface) wait time 10 seconds, 30 seconds
Parallel I/F bidirectional mode Off, On
Packet mode*
3
Auto, Off
Character table*
2
Standard model: italic, PC 437, PC 850, PC 860, PC 863, PC 865, PC 861,
BRASCII, Abicomp, Roman 8, ISO Latin 1, PC858, ISO8859-15
All other models: Italic, PC 437, PC 850, PC 437 Greek, PC 853, PC855,
PC 852, PC 857, PC864, PC 866, PC 869, MOZOWIA, Code MJK, ISO
8859-7, ISO Latin 1T, Bulgaria, PC 774, Estonia, ISO 8859-2, PC 866 LAT.,
PC 866 UKR, PC APTEC, PC708, PC720, PC AR864, PC 860, PC 865, PC
861, PC 863, BRASCII, Abicomp, Roman 8, ISO Latin 1, PC858,
ISO8859-15, PC771, PC437 Slovenia, PC MC, PC1250, PC1251, KZ1048
International character set for italic table*
2
Italic U.S.A., Italic France, Italic Germany, Italic U.K., Italic Denmark 1,
Italic Sweden, Italic Italy, Italic Spain 1
Font*
2
*
4
OCR-B, Orator, Orator-S, Script C, Roman T, Sans Serif H
IPsec/IP Filtering*
5
Off, On
Link Speed & Duplex*
5
Auto, 10BASE-T Half Duplex, 10BASE-T Full Duplex, 100BASE-T Half
Duplex, 100BASE-T Full Duplex
Baud rate*
5
*
6
19200 BPS, 9600 BPS, 4800 BPS, 2400 BPS, 1200 BPS, 600 BPS
Parity*
5
*
6
None, Odd, Even, Ignore
Data length*
5
*
6
8 bit, 7 bit
Auto CR (IBM PPDS)*
7
Off, On
A.G.M (IBM PPDS)*
7
Off, On
Manual feed wait time 1 second, 1.5 seconds, 2 seconds, 3 seconds
Buzzer Off, On
Roll paper Off, On
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Item Setting / value*
1
Low-noise mode Off, On
*
1
Settings with bold weight mean the standard factory settings.
*
2
This does not affect printing from Windows even if the settings are changed.
*
3
Changing from the standard factory settings may cause undesirable effects when printing from Windows.
*
4
You can use the font selected in this setting by selecting Others in the control panel.
*
5
This setting is available only on Network compatible models.
*
6
Printing is available only when the port setting and printer settings are configured correctly.
*
7
This setting is available only in IBM PPDS emulation mode.
Page length for front tractor
This setting allows you to set the page length (in inches) for the continuous paper loaded on the front
push tractor.
Page length for rear tractor
This setting allows you to set the page length (in inches) for the continuous paper loaded on the rear
push tractor.
Skip over perforation
This feature is available only when continuous paper is selected as the paper source. When you turn on
this feature, the printer provides a one-inch (25.4 mm) margin between the last line printed on one
page and the first line printed on the next page. Because most application program margin settings
override margin settings from the control panel, you should use this setting only if you cannot set your
top and bottom margins using your application.
Auto tear off
When auto tear off is on and you are using continuous paper with the front or rear push tractor, the
printer automatically advances the paper perforation to the tear-off position, where you can easily tear
off the printed pages. When the printer receives the next print job, it automatically moves the unused
paper back to the top-of-form position and starts printing, so you can use all of the next page.
When auto tear off is off and you are using continuous paper with the front or rear push tractor, you
need to move the perforation to the tear-off position manually by pressing the Tear Off/Bin button.
See “Using the tear-off function” on page 42 for more information.
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Auto tear-off wait time
You can select the time from the point printing finished until the paper moves to the tear-off position
for continuous printing. This setting is available when the auto tear-off function is set to on.
Auto line feed
When auto line feed is on, the printer accompanies each carriage return (CR) code received with a line
feed code. Set this to On if printing might continue without line feeding depending on the OS or the
applications used.
Note:
Set to Off when printing from Windows, otherwise a blank line is inserted between the lines.
Print direction
You can select auto print direction (Auto), bidirectional printing (Bi-D), or unidirectional printing
(Uni-D). Printing is normally bidirectional for faster printing; however, unidirectional printing
allows for precise vertical printing alignment.
When print direction is set to Auto, the printer analyzes the data, and then switches automatically
whether to use Bi-D or Uni-D.
Note:
Set to Bi-D when printing from Windows to enable the printer driver's print direction setting. When
Uni-D or Auto is selected, the printer ignores the command from the Windows driver.
Software
When you select ESC/P2 the printer operates in the Epson ESC/P mode. When you select IBMPPDS,
the printer emulates an IBM
®
printer.
0 slash
The zero character has a slash ( ) when this feature is turned on. It has no slash (0) when this feature is
turned off. The slash allows you to easily distinguish between the uppercase letter O and a zero.
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I/F (interface) mode
The printer provides built-in slots for four interfaces; Parallel, Serial, USB, and Network. You can
choose Auto (automatic), Parallel, USB, Serial or Network for the interface mode. When you select
Auto, the printer automatically selects the interface that is receiving data, and uses that interface until
the end of the print job. The Auto setting allows you to share the printer among multiple computers
without changing the interface mode.
If only one computer is connected to the printer, you can select Parallel, Serial, USB, and Network,
depending on which interface your computer uses.
Note:
Serial and Network are available only on Network compatible models.
Auto I/F (interface) wait time
This setting is effective only when I/F mode is set to Auto. This setting specifies how long the printer
waits when no longer the printer receives data. You can specify 10 seconds or 30 seconds for the
auto interface wait time.
Parallel I/F (interface) bidirectional mode
The Parallel Interface bidirectional transfer mode is used when this feature is on. If bidirectional
transfer mode is unnecessary, turn this off.
Note:
To use EPSON Status Monitor 3 or the Printer Setting utility, always turn this feature on.
Packet mode
Make sure to select Auto to print from Windows applications using the printer driver included in the
software disc that comes with the printer. Turn off this mode if you encounter connection problems
when you are printing from applications based on other operating systems such as DOS.
Note:
Make sure that the printer and the printer driver settings are the same, otherwise, you cannot print or
printing may be corrupted.
Character table
You can select among various character table. Make sure that you select same character table as the
printer driver if necessary.
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When using the printer driver, change the settings on the printer driver. For details, see “Printer
Driver Settings Overview” on page 65.
International character set for Italic table
You can select among several international character sets for the Italic character table. Each character
set contains eight characters that vary depending on the country or language, so you can customize the
Italic table to suit your printing needs.
Font
This setting allows you to set a font that is used when Others is selected from the fonts on the control
panel.
IPsec/IP Filtering
You can filter traffic based on IP addresses, services, and port. By combining of the filtering, you can
configure the printer to accept or block specified clients and specified data. Additionally, you can
improve security level by using an IPsec.
See the Network Guide for details.
Link Speed & Duplex
You can select an appropriate Ethernet speed and duplex setting. If you select a setting other than
Auto, make sure the setting corresponds to the settings on the hub you are using.
Baud rate
Use this option to set the data transfer rate (baud) for the serial interface. The baud rate is measured in
bits per second (bps). See your computer manual and software documentation for the proper setting.
Parity
When this option is set to None, parity checking is disabled. The parity bit, if used, provides a basic
form of error detection. See your computer manual and software documentation for the proper
setting.
Data length
Set the data length of the serial interface to 7 bit or 8 bit. See your computer manual and software
documentation for the proper setting.
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Auto CR (carriage return)
This setting automatically adds a line feed (LF) code to the carriage return (CR) code.
The default setting for this feature is Off. Change this to On for systems that do not have CR code
control.
Note:
This feature is available only in IBM PPDS emulation mode.
A.G.M
Turn on the alternate graphic mode (A.G.M.) to make the ESC 3, ESC A, ESC J, ESC K, ESC L, ESC Y,
ESC Z, and ESC commands in IBM PPDS emulation mode work the same way as in ESC/P2 mode.
Note:
This feature is available only in IBM PPDS emulation mode.
Manual feed wait time
The length of wait time between the time paper is inserted into the sheet guide and when it is fed. If the
paper feeds before adjusting its position, you can increase the wait time.
Buzzer (beeper)
The printer beeps when an error occurs. (See “Using the Error Indicators” on page 103 for more
information on printer errors.) If you do not want the printer to beep when an error occurs, turn this
setting off.
Roll Paper
When you turn on this mode, the printer recognizes that single sheets are not loaded in the printer.
When you press the LF/FF button, the printer does not eject the paper and continues to the next page.
Low-noise mode
When this mode is set to On, the printing speed is lowered to reduce the noise during printing.
Changing default settings
The following table shows the basic function of each button in the Default Setting mode.
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Button Basic function
Menu (Pitch and Tear Off/Bin) buttons Enters or exits the Default Setting mode.
ItemD button Selects the next menu parameter.
ItemU button Selects the previous menu parameter.
Set button Changes the value in the selected menu.
Follow these steps to enter the Default Setting mode and change the printer’s default settings:
Note:
❏Before entering the Default Setting mode, you need to load A4 or letter size single-sheet paper or
continuous paper that is at least 210 mm (8.3 inches) wide. See “Loading Continuous Paper” on
page 21 and “Loading Single Sheets” on page 44 for instructions on loading continuous paper and
single sheets.
❏If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed
sheet from the sheet guide.
❏For your safety, Epson recommends operating the printer with the printer cover closed. The printer
will function with the printer cover opened or removed, but maximum safety and print speed are
achieved when the cover is closed.
❏If you turn off the printer prior to exiting Default Setting mode, any changes you may have made are
canceled and not saved.
1. Make sure paper is loaded.
2. Press the Menu (Pitch and Tear Off/Bin) buttons until the printer beep once and the Menu lights
(both the Tear Off/Bin lights) turn on.
The printer enters the Default Setting mode and prints a message prompting you to select the
language for the Default Setting menu. The language which is underlined indicates the current
setting.
3. If the language you want is not selected, press the ItemD (Font) button until the printout indicates
the language you want.
Note:
You cannot change the language by the ItemU (Pitch) button.
4. Press the Set (Tear Off/Bin) button to select the desired language.
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The printer prints a message asking if you wish to print all of the current settings.
Note:
The language you select is also effective when you are entering the lock-out setting mode or
bidirectional adjustment mode.
5. If you want to print the current settings, press the Set button. If you want to bypass printing of the
current settings, press the ItemD button or the ItemU button.
The printer prints the first menu and the current value of the menu.
6. Press the ItemD button or the ItemU button to select the menu parameters which you wish to
change. Press the Set button to scroll through the values within the selected parameter until you
find the desired setting. After setting the selected parameter to the desired setting, you may either
continue to make changes to other parameters by pressing the ItemD button or the ItemU button,
or exit the Default Setting mode by pressing the Menu (Pitch and Tear Off/Bin) buttons.
Note:
You cannot change the setting value to the previous item. You have to press the Set button until the
value you want is selected.
7. After you finish settings, press the Menu (Pitch and Tear Off/Bin) buttons.
The Menu lights (both of the Tear Off/Bin lights) turn off and the printer exits the Default Setting
mode.
The settings you made is saved as new default value.
Note:
If you turn off the printer prior to exiting Default Setting mode, any changes you may have made are
canceled and not saved.
Lock-Out Mode
You can restrict the use of buttons on the control panel by using the lock-out mode.
Changing the lock-out mode setting
You can turn lock-out mode on, off, or change locked functions from lock-out setting mode.
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You can select the printer functions to be locked while the lock-out mode is on according to your
needs.
Item Setting / value*
1
Panel lock out mode Off, On
Load function Unlock, Lock
Eject function Unlock, Lock
LF function Unlock, Lock
FF function Unlock, Lock
Tear Off function Unlock, Lock
Bin function Unlock, Lock
Micro Adjust function Unlock, Lock
Font function Unlock, Lock
Pitch function Unlock, Lock
Pause function Unlock, Lock
Reset function Unlock, Lock
Menu function Unlock, Lock
*
1
Settings with bold weight mean the standard factory settings.
Note:
❏Before entering the lock-out setting mode, you need to load A4 or letter size single-sheet paper or
continuous paper that is at least 210 mm (8.3 inches) wide. See “Loading Continuous Paper” on
page 21 and “Loading Single Sheets” on page 44 for instructions on loading continuous paper and
single sheets.
❏For your safety, Epson recommends operating the printer with the printer cover closed. The printer
will function with the printer cover opened or removed, but for maximum safety keep the cover
closed.
❏You can also change lock-out mode settings from the Printer Settings utility in the printer driver. See
“Changing printer setting” on page 74.
Follow these steps to change the lock-out mode setting:
1. Make sure the printer is turned off.
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!
Caution:
Whenever you turn off the printer, wait at least five seconds before turning it back on;
otherwise, you may damage the printer.
2. Turn on the printer while holding down both the LF/FF and Pause buttons.
The printer enters the lock-out setting mode and prints a message asking if you wish to print all of
the current settings.
3. If you want to print the current settings, press the Set button. If you want to bypass printing of the
current settings, press the ItemD button or the ItemU button.
The printer prints the first menu and the current value of the menu.
4. Press the ItemD button or the ItemU button to select the menu parameters which you wish to
change. Press the Set button to scroll through the values within the selected parameter until you
find the desired setting. After setting the selected parameter to the desired setting, you may
continue to make changes to other parameters by pressing the ItemD button or the ItemU button.
5. Turn off the printer and exit the lock-out setting mode.
Note:
You may exit the lock-out mode by turning off the printer at any time. Any settings you have made
remain in effect until you change them again.
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Chapter 4
Troubleshooting
Using the Error Indicators
You can identify many common printer problems using the lights on the control panel. If your printer
stops working and one or more control panel lights are on or flashing or the printer beeps, use the
following table to diagnose and fix the problem. If you cannot fix your problem using this table, see
“Problems and Solutions” on page 104.
Panel light state Beep pattern Problem
Solution
N Paper Out
N Pause
No paper is loaded in the selected paper source.
Load paper in the printer or select a different paper source; the
Paper Out light goes off. Then press the Pause button; the Pause
light goes off and the printer starts printing.
Paper is not loaded correctly.
Remove and reload your paper correctly. See “Loading Continuous
Paper” on page 21 or “Loading Single Sheets” on page 44 for
paper-loading instructions.
N Pause The paper release lever is set to the wrong position.
Set the paper release lever to the position for the paper source you
want to use. If paper from another paper source is currently in the
paper path, press the Load/Eject button to eject the paper; then
move the paper release lever to the desired position.
F Paper Out
N Pause
Single sheet paper is not fully ejected.
Press the Load/Eject button to eject the sheet.
Continuous paper is not fed to the standby position.
Tear off the printed page at the perforation; then press the Load/
Eject button. The printer feeds the paper to the standby position.
Paper is jammed in the printer.
To clear the paper jam, see “Clearing a Paper Jam” on page 112.
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Panel light state Beep pattern Problem
Solution
F Pause – The print head is overheated.
Wait for a few minutes; the printer resumes printing automatically
once the print head cools.
F All the lights on the
control panel
An unknown printer error has occurred.
Turn off the printer and leave it off for several minutes; then turn it on
again. If the error occurs again, contact your dealer.
N = on, O = off, F = flashing
= short series of beeps (three beeps)
= long series of beeps (five beeps)
Note:
The Paper Out and Pause lights flash simultaneously for approximately three seconds when the locked
buttons are pressed.
Problems and Solutions
Most problems you may encounter while operating your printer have simple solutions. Use the
information in this section to find the source of and solution to printer problems that occur.
Determine the type of problem that occurred, and see the appropriate section below:
“Power supply problems” on page 105
“Paper Handling” on page 110
“Printing position problems” on page 108
“Printing or printout quality problems” on page 105
You can also use the self test to determine whether the printer or the computer is causing the problem.
See “Printing a Self Test” on page 115 for instructions on printing a self test. To pinpoint
communication problems, experienced users may want to use the printer’s hex dump mode,
described in “Printing Hex Dump” on page 116.
To clear a paper jam, see “Clearing a Paper Jam” on page 112.
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Power supply problems
The lights on the control panel do not go on.
Cause What to do
The power cord may be unplugged. Check that the power cord is properly plugged into the electrical
outlet.
The outlet may not be operating. If the electrical outlet is controlled by an outside switch or
automatic timer, use a different outlet. Plug another electrical
device, such as a lamp, into the outlet to determine whether the
outlet is operating properly.
The lights come on briefly and then go off. The lights stay off even when the power is turned on again.
Cause What to do
The printer's voltage rating does not match the
voltage of your electrical outlet.
Check the printer and the outlet voltage ratings. If the voltages do
not match, unplug the printer immediately and contact your
dealer.
Warning:
Do not reconnect the power cord to an electrical outlet with the
wrong voltage for your printer.
The printer does not work and the control panel lights are off.
Cause What to do
The printer is turned off. Turn on the printer.
The power cord is not properly plugged into the
electrical outlet; or if your power cord is not
permanently attached to your printer, the power
cord is not properly plugged into the printer.
Turn off the printer and make sure the power cord is firmly
plugged into the electrical outlet and the printer. Then turn on the
power switch.
The electrical outlet does not work. Use a different outlet.
Printing
Printing or printout quality problems
The printer is on but it doesn’t print.
Cause What to do
The interface cable is broken or twisted. Check that the interface cable is not broken or twisted. If you have
another interface cable, replace the cable and check whether the
printer works correctly.
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The printer is not connected directly to your
computer.
When you use a printer changer, printer buffer, or a extension
cable, the printer does not print correctly due to the combination
of these devices. Make sure that the printer works correctly when it
is connected to your computer without these devices.
The printer driver is not installed correctly. Check that the printer driver is installed properly. If necessary,
reinstall the printer driver.
Paper is jammed or the ribbon or guard
mechanism is stuck.
Turn the printer off, open the printer cover and remove the
jammed paper or things that are stuck.
The USB setting is incorrect. Confirm the USB setting is correct. See “Correcting USB Problems”
on page 112 for details.
The printer is hung-up (stopping in abnormal
situations).
Turn the printer off and wait for a while. Then, turn the printer on
again, and start printing.
The printer does not print when the computer sends data.
Cause What to do
The printer is paused. Press the Pause button to turn off the Pause light.
The interface cable is not plugged in securely. Check that both ends of the cable between the printer and the
computer are plugged in securely. If the cable is connected
correctly, run a self test as described in “Printing a Self Test” on
page 115.
Your interface cable does not meet the printer
and/or computer specifications.
Use an interface cable that meets the requirements of both the
printer and computer. See “Electronic” on page 147 and your
computer documentation.
Your software is not properly set up for your
printer.
Select your printer from the Windows desktop or in your
application. If necessary, install or reinstall the printer driver
software as described in the supplied setup sheet.
The printer makes noise, but nothing prints or printing stops abruptly.
Cause What to do
The paper-thickness lever is set incorrectly. Set the paper-thickness lever to match the thickness of your paper.
See “Adjusting the Paper Thickness Lever” on page 19 for
instructions.
The ribbon has too much slack, the ribbon has
come loose, or the ribbon cartridge is not installed
properly.
Remove any slack in the ribbon by turning the ribbon-tightening
knob, or reinstall the ribbon cartridge as described in “Replacing
the Ribbon Cartridge” on page 122.
The printer does not load single sheets of paper or does not feed paper properly. (Two or more sheets of paper
are fed at the same time.)
Cause What to do
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The paper is stuck together with static electricity. Fan the paper well before you use it.
The printout is pale.
Cause What to do
The printing speed is set to Ultra high speed draft
(USD).
Change the printing speed setting as described in “Selecting a
Font and Pitch” on page 90.
The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the
Ribbon Cartridge” on page 122.
The printout is faint.
Cause What to do
The paper-thickness lever is set incorrectly for
your paper.
Move the paper-thickness lever to a lower setting. See “Adjusting
the Paper Thickness Lever” on page 19 for instructions.
The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the
Ribbon Cartridge” on page 122.
Part of the printout is missing, or dots are missing in random positions.
Cause What to do
The ribbon has too much slack, the ribbon has
come loose, or the ribbon cartridge is not installed
properly.
Remove any slack in the ribbon by turning the ribbon-tightening
knob, or reinstall the ribbon cartridge as described in “Replacing
the Ribbon Cartridge” on page 122.
The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the
Ribbon Cartridge” on page 122.
Lines of dots are missing in the printout.
Cause What to do
The print head is damaged. Stop printing and contact your dealer to have the print head
replaced.
Caution:
Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when
the print head is replaced.
All the text is printed on the same line.
Cause What to do
No line feed command is sent at the end of each
line of text.
Turn on the auto line feed setting using the printer’s Default
Setting mode so that the printer automatically adds a line feed
code to each carriage return. See “Changing default settings” on
page 98.
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The printout has extra blank lines between lines of text.
Cause What to do
Two line feed commands are being sent at the end
of each line of text, because the printer’s auto line
feed setting is on.
Turn off the auto line feed setting using the printer’s Default
Setting mode. See “Changing default settings” on page 98.
The line space setting in your application software
is incorrect.
Adjust the line space setting in your application software.
The printer prints strange symbols, incorrect fonts, or other inappropriate characters.
Cause What to do
Your printer and computer are not
communicating correctly.
Make sure that you use the correct interface cable and that the
communications protocol is correct. See “Electronic” on page 147
and your computer documentation.
The wrong character table is selected in your
software.
Select the correct character table using your software or the
Default Setting mode. The character table setting in your software
overrides settings made in the Default Setting mode.
The printer you want to use is not selected in your
software
Choose the correct printer from the Windows desktop or in your
application before printing.
Your application software is not configured
correctly for your printer.
Make sure that your application software is configured correctly
for your printer. See your application documentation. If necessary,
install or reinstall the printer driver software as described in the
supplied setup sheet.
Software settings override settings you make
using the Default Setting mode or the control
panel buttons.
Use your application software to select the font.
Vertical printed lines are not aligned.
Cause What to do
Bidirectional printing, which is the printer’s
standard printing mode, is out of alignment.
Use the printer’s bidirectional adjustment mode to correct this
problem. See “Aligning Vertical Lines in Your Printout” on
page 113.
Printing position problems
Your printing appears too high or low on the page.
Cause What to do
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The paper size setting in your application software
or printer driver does not match the size of the
paper you are using.
Check the paper size setting in your application or printer driver.
The printer’s page length setting for the front or
rear tractor does not match the size of the
continuous paper you are using.
Change page length settings for the front or rear tractor using the
printer’s Default Setting mode. See “Changing default settings” on
page 98 for more information.
The top margin or top-of-form position setting is
incorrect.
Check and adjust the margin or top-of-form position settings in
your application software. See “Recommended printable area” on
page 154 for more information.
You can also adjust the top-of-form position using the Micro
Adjust function. However, settings made in Windows applications
override settings made in the Micro Adjust mode. See “Adjusting
the top-of-form position” on page 56 for more information.
The printer driver settings you want to use are not
selected in your software.
Choose the correct printer driver setting from the Windows
desktop or in your application before printing.
You moved the paper using the knob while the
printer was on.
Adjust the top-of-form position using the Micro Adjust function.
See “Adjusting the top-of-form position” on page 56.
Caution:
Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form
position.
The printer prints on (or too far away from) the perforation of your continuous paper.
Cause What to do
The tear-off position setting is incorrect. Adjust the tear-off position using the Micro Adjust function. See
“Adjusting the tear-off position” on page 55 for more information.
Caution:
Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position.
You moved the paper using the knob while the
printer was on.
Adjust the tear-off position using the Micro Adjust function. See
“Adjusting the top-of-form position” on page 56.
The printer you want to use is not selected in your
software.
Choose the correct printer from the Windows desktop or in your
application before printing.
The paper size setting in your application or
printer driver does not match the size of the paper
you are using.
Check the paper size setting in your application or printer driver.
The printer’s page length setting for the front or
rear tractor does not match the size of the paper
you are using.
Change the page length settings for the front or rear tractor using
the printer’s default setting. See “Changing default settings” on
page 98 for more information.
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Paper Handling
Single sheets do not feed properly
Paper does not feed.
Cause What to do
Continuous paper is in the paper path. Press the Load/Eject button to feed the continuous paper back to
the standby position. Set the paper release lever to the
single-sheet feeding position and insert a new sheet. See
“Switching to single sheets” on page 53 for more information.
The paper source is set to tractor feeding. Set the paper release lever to the single-sheet feeding position.
See “Setting the Paper Release Lever” on page 19.
The paper on the sheet guide is positioned too far
to the left or right far the printer to detect that it is
there.
Move the paper (and the edge guides) a little to the left or right.
The paper is not loaded properly. See “Loading Single Sheets” on page 44 for instructions on loading
single-sheet paper.
The paper-thickness lever is set incorrectly. Set the paper-thickness lever to match the thickness of your paper.
See “Adjusting the Paper Thickness Lever” on page 19.
Paper is creased, old, too thin, or too thick. See “Paper” on page 150 for information on paper specifications
and use new, clean sheets of paper.
Paper does not eject completely.
Cause What to do
The paper may be too long. Press the LF/FF button to eject the page. Use paper that is within
the specified range. See the paper specifications in “Paper” on
page 150.
The paper does not feed properly with the optional cut-sheet feeder.
Cause What to do
The cut-sheet feeder is not installed properly. Reinstall it as described in “Installing the cut-sheet feeder” on
page 127.
Too many sheets are loaded in the cut-sheet
feeder. You cannot load more than 150 sheets of
paper in the high-capacity cut-sheet feeder.
Load less than 150 sheets of paper. See “Cut-Sheet Feeder” on
page 126 for more information.
The edge guides of the cut-sheet feeder are not
positioned correctly.
Align the left edge guide with the arrow mark, then move the right
edge guide to match your paper’s width.
There is only one sheet left in the bin. Add more paper to the cut-sheet feeder.
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Continuous paper does not feed properly
The tractor does not feed the paper.
Cause What to do
The paper source is set to single-sheet feeding. Set the paper release lever to the tractor feeding position. See
“Setting the Paper Release Lever” on page 19 for more
information.
Single-sheet paper is in the paper path. Press the Load/Eject button to eject the sheet.
Continuous paper is not loaded properly. See “Loading Continuous Paper” on page 21 for instructions on
loading continuous paper with the tractor you want to use.
The paper-thickness lever is set incorrectly. Set the paper-thickness lever to match the thickness of your paper.
See “Adjusting the Paper Thickness Lever” on page 19.
Your paper may be the wrong size or thickness for
the printer.
Make sure that the paper size and thickness are within the
specified ranges. See “Paper” on page 150 for information on the
continuous paper specifications.
The paper supply is not aligned with the printer. Make sure you align your paper supply with the paper loaded in
the tractor so the paper feeds smoothly into the printer. See
“Positioning your continuous paper supply” on page 21.
The sprocket units are positioned incorrectly for
the width of paper you are using.
Adjust the position of the sprockets to remove any slack along the
width of the paper.
Note:
If paper is jammed in the paper path, see “Clearing a Paper Jam” on
page 112 for instructions.
The paper does not eject properly.
Cause What to do
Your paper may be too long or too short. Make sure the page length of your paper is within the specified
range. See “Paper” on page 150 for information on the continuous
paper specification.
You may be trying to feed too much paper
backward.
If you are using normal continuous paper, tear off the last printed
page and press the Load/Eject button to feed the paper
backward. If you are using labels, tear off the paper entering the
printer, and then press the LF/FF button to feed the labels forward.
The paper size setting in your application or the
printer driver may not match the size of the paper
you are using.
Check the paper size setting in your application or the printer
driver.
Paper is jammed inside the printer. Clear the paper jam as described in “Clearing a Paper Jam” on
page 112.
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The printer does not feed continuous paper to the standby position.
Cause What to do
You have not torn off the printed pages before
pressing the Load/Eject button.
Tear off the printed pages at the perforation. Then press the Load/
Eject button to feed the paper backward to the standby position.
Network problems
The printer does not print when using a network.
Cause What to do
The network setting is wrong. Check whether or not print jobs from other computers are being
printed through the network.
When the print job is executed, the printer or your computer may
have a problem. Check the connection between the printer and
your computer, settings on the printer driver, and settings of your
computer.
When the print job is not executed, network settings may be
incorrect. Ask your network administrator for help.
Correcting USB Problems
If you are having difficulty using your printer with a USB connection, read the information in this
section.
If your printer does not work correctly with the USB cable, try following solutions:
❏Make sure that the cable you are using is a standard, shielded USB cable.
❏If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printer
directly to the computer’s USB port.
Clearing a Paper Jam
Follow these steps to clear a paper jam:
!
Caution:
Do not pull the jammed paper when the printer is on.
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1. Turn off the printer.
2. Open the printer cover.
3. If continuous paper is jammed in the printer, tear off the fresh supply at the perforation nearest the
paper entry slot.
4. Set the paper release lever to the pull tractor position to release the paper and set the
paper-thickness lever to the maximum position.
5. If the paper is stuck where the printer ejects it, turn the knob on the right side of the printer
clockwise to remove the paper in the printer and gently pull the paper out of the printer.
If paper is stuck where the printer loads it and it is difficult to remove by turning the knob
clockwise, turn the knob counterclockwise to remove the paper and gently pull the paper out of the
printer.
Remove any remaining pieces of paper.
!
Caution:
Use the knob on the right side of the printer to clear paper jams only when the printer is off.
Otherwise, you may damage the printer or change the top-of-form or tear-off position.
6. Return the paper release lever and the paper-thickness lever back to the appropriate positions and
reload the paper if necessary.
7. Close the printer cover, then turn on the printer. Make sure the Paper Out and Pause lights are
off.
Aligning Vertical Lines in Your Printout
If you notice that the vertical lines in your printout are not properly aligned, you can use the printer’s
bidirectional adjustment mode to correct this problem.
During bidirectional adjustment, the printer prints three sheets of alignment patterns, labeled Draft,
Bit Image, and LQ (letter quality). As described below, you select the best alignment pattern from each
sheet.
Note:
❏To print the instruction sheet and alignment patterns, you need four single sheets or four pages of
continuous paper of at least the following sizes:
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Paper type LQ-590II/LQ-590IIN LQ-2090II/LQ-2090IIN
Continuous paper 241 × 279 mm
(9.5 × 11 inches)
376 × 279 mm
(14.8 × 11 inches)
Single sheet A4 or letter size A3 landscape
❏If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed
sheet from the sheet guide.
❏The setting instructions are printed in the language that you set in the Default Setting mode. If you
want to change the language of the setting instructions, change the language setting by changing the
default setting. See “Changing default settings” on page 98 for instructions on changing the default
setting.
Follow the steps below to perform bidirectional adjustment.
1. Make sure paper is loaded and the printer is turned off.
!
Caution:
Whenever you turn off the printer, wait at least five seconds before turning it back on;
otherwise you may damage the printer.
2. While holding down the Pause button, turn on the printer. The printer enters the bidirectional
adjustment mode and then prints instructions and the first set of alignment patterns.
3. As described in the instructions, compare the alignment patterns and select the pattern with the
best alignment. Then select the pattern with the best alignment for each of the remaining sets of
alignment patterns.
4. After you select the best pattern in the final set of alignment patterns and save your selection by
pressing the Tear Off/Bin button, turn off the printer and exit the bidirectional adjustment mode.
Cancelling Printing
If you encounter problems while printing, you may need to cancel printing.
You can cancel printing from your computer by using the printer driver, or from the printer’s control
panel.
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Using the printer driver
To cancel a print job before it is sent from your computer, see “Cancelling Printing” on page 85.
Using the printer’s control panel
Pressing the Font and Pitch buttons at the same time stops printing, clears the print job being received
from the active interface, and clears errors that may have occurred at the interface.
Printing a Self Test
Running the printer’s self test helps you determine whether the printer or the computer is causing the
problem:
❏If the self test results are satisfactory, the printer is working properly and the problem is probably
caused by your printer driver settings, application settings, computer, or interface cable. (Be sure
to use a shielded interface cable.)
❏If the self test does not print properly, there is a problem with the printer. See “Problems and
Solutions” on page 104 for possible causes and solutions to the problem.
You can print the self test using either single sheets or continuous paper. See “Loading Continuous
Paper” on page 21 or “Loading Single Sheets” on page 44 for paper-loading instructions.
Note:
Use paper of at least the following width:
Paper type LQ-590II/LQ-590IIN LQ-2090II/LQ-2090IIN
Continuous paper 241 mm (9.5 inches) 376 mm (14.8 inches)
Single sheet A4 or letter size A3 landscape
Follow these steps to perform a self test:
1. Make sure paper is loaded and the printer is turned off.
!
Caution:
Whenever you turn off the printer, wait at least five seconds before turning it back on;
otherwise you may damage the printer.
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2. To run the test using the Draft font, turn on the printer while holding down the LF/FF button. To
run the test using the printer’s letter-quality fonts, turn on the printer while holding down the
Load/Eject button. Either self test can help you determine the source of your printing problem;
however, the draft self test prints faster than the letter-quality test.
3. When using single-sheet paper, load paper in the printer.
After a few seconds, the printer loads the paper automatically and begins printing the self test. A
series of characters is printed.
Note:
To temporarily stop the self test, press the Pause button. To resume the test, press the Pause button
again.
4. To end the self test, press the Pause button to stop printing. If paper remains in the printer, press
the Load/Eject button to eject the printed page. Then turn off the printer.
!
Caution:
Do not turn off the printer while it is printing the self test. Always press the Pause button to stop
printing and the Load/Eject button to eject the printed page before you turn off the printer.
Printing Hex Dump
If you are an experienced user or a programmer, print a hexadecimal dump to isolate communication
problems between the printer and your software program. In hex dump mode, the printer prints all
data it receives from the computer as hexadecimal values.
You can print a hex dump using either single sheets or continuous paper. See “Loading Continuous
Paper” on page 21 or “Loading Single Sheets” on page 44 for instructions on how to load paper.
Note:
❏The hex dump feature is designed for a connection with DOS-based PC.
❏Use paper that is at least 210 mm (8.3 inches) wide, such as A4 or letter size paper.
Follow these steps to print a hex dump:
1. Make sure paper is loaded and the printer is turned off.
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!
Caution:
Whenever you turn off the printer, wait at least five seconds before turning it back on;
otherwise you may damage the printer.
2. To enter hex dump mode, turn on the printer while holding down both the LF/FF and Load/Eject
buttons.
3. Open a software program and send a print job to the printer. Your printer prints all the codes it
receives in hexadecimal format.
By comparing the characters printed in the right column with the printout of the hexadecimal
codes, you can check the codes being received by the printer. If characters are printable, they
appear in the right column as ASCII characters. Nonprintable codes, such as control codes, are
represented by dots.
4. To exit the hex dump mode, press the Pause button and eject the printed page(s), and turn off the
printer.
!
Caution:
Do not turn off the printer while it is printing the hex dump. Always press the Pause button to stop
printing and the Load/Eject button to eject the printed page before you turn off the printer.
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Chapter 5
Where To Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region
and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other
downloadables are also available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson
support services for assistance.
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services for
assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏Product serial number
(The serial number label is usually on the back of the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product software.)
❏Brand and model of your computer
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❏Your computer operating system name and version
❏Names and versions of the software applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specifications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
Help for Users in Vietnam
Sources of information, support, and services available from Epson Vietnam are:
World Wide Web
https://www.epson.com.vn
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Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson
Hong Kong Limited.
Internet Home Page
http://www.epson.com.hk
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to
provide users with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specifications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
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Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the Epson
Philippines Corporation.
World Wide Web
http://www.epson.com.ph
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and E-mail Enquiries are available.
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Chapter 6
Options and Consumables
Replacing the Ribbon Cartridge
Genuine Epson ribbon cartridge
When printing becomes faint, you need to replace the ribbon cartridge. Genuine Epson ribbon
cartridges are designed and manufactured to work properly with your Epson printer. They ensure
proper operation and long life of the print head and other printer parts. Other products not
manufactured by Epson may cause damage to your printer, which is not covered by Epson’s
warranties.
Your printer uses the following ribbon cartridge:
Epson black ribbon cartridge
LQ-590II/LQ-590IIN: S015337
LQ-2090II/LQ-2090IIN: S015335 (For users in America)
S015336 (For worldwide users)
Replacing the ribbon cartridge
Follow these steps to install or replace the ribbon cartridge:
!
Warning:
You need to move the print head by hand to replace the ribbon cartridge. If you have just used the
printer, the print head may be hot; let it cool for a few minutes before replacing the ribbon
cartridge.
1. Make sure the printer is turned off.
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2. Open the paper guide cover by pulling its back edge toward.
3. Open the printer cover to the upright position, then pull it up to remove it.
4. Slide the print head so that it does not hit the paper tension unit.
!
Caution:
Never move the print head while the printer is turned on; this can damage the printer.
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5. Grasp the ribbon guide and pull it until it is out of the print head.
6. Grasp the used cartridge by its handle and pull it up and out of the printer.
7. Hold both sides of the ribbon guide and pull it until it is out of the cartridge.
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8. Insert the ribbon cartridge into the printer at an angle as shown below, then press firmly on both
sides of the cartridge to fit the plastic hooks into the slots on the printer.
Note:
Do not touch the white cable inside the printer.
9. Slide the ribbon guide into the print head until it clicks in place.
!
Caution:
When inserting the ribbon guide, press firmly until it clicks.
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10. Turn the ribbon-tightening knob to help feed the ribbon into place.
!
Caution:
The ribbon should not be twisted or creased.
11. Replace the printer cover by inserting the front tabs into the slots on the printer and lowering the
cover into place.
Cut-Sheet Feeder
Two types of optional cut-sheet feeders are available for use with your printer as shown below:
Single-bin cut-sheet feeder: LQ-590II/LQ-590IIN C80637*
LQ-2090II/LQ-2090IIN C80639*
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High-capacity cut-sheet feeder: LQ-590II/LQ-590IIN C80638*
LQ-2090II/LQ-2090IIN C80640*
You can use either one of these separately, or you can use both feeders together as a double-bin
cut-sheet feeder to automatically load two different types of single-sheet paper.
The single-bin cut-sheet feeder holds up to 50 single sheets. The high-capacity cut-sheet feeder holds
up to 150 single sheets or up to 25 envelopes.
!
Caution:
Do not load multipart forms, carbon paper, or labels in the cut-sheet feeder.
To install the single-bin, high-capacity, or double-bin cut-sheet feeder, see “Installing the cut-sheet
feeder” on page 127. However, you must assemble the double-bin cut-sheet feeder before installing it.
To load paper in a bin, see “Loading paper in the single-bin cut-sheet feeder” on page 129, or “Loading
paper in the high-capacity cut-sheet feeder” on page 132.
Note:
You cannot install and use the optional cut-sheet feeders when the tractor unit is installed in the pull
position. See “Removing the tractor from the pull position” on page 38 for instructions on removing the
tractor from the pull position.
Installing the cut-sheet feeder
The installation procedure is the same for the single-bin, high-capacity, and double-bin cut-sheet
feeders.
Follow these steps to install the cut-sheet feeder:
Note:
Before you install the double-bin cut-sheet feeder, you need to assemble it. See “Assembling the double-
bin cut-sheet feeder” on page 135 for instructions.
1. Make sure the printer is turned off. Then open the paper guide cover by pulling its back edge
toward.
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2. Remove the sheet guide by moving it along the path and lifting it at an angle from the printer. Lift
the printer cover by its back edge and then pull it straight up and off the printer.
3. Holding the cut-sheet feeder in both hands, press down on the latch levers and fit the notches over
the printer’s mounting posts, as shown below. Release the latch levers to lock the feeder in place. If
you are installing the high-capacity or double-bin cut-sheet feeder, see the following illustration.
single-bin cut-sheet feeder
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high-capacity cut-sheet feeder
4. To replace the printer cover, first insert the front tabs into the slots on the printer, then lower the
cover into place.
If you installed the double-bin cut-sheet feeder, you need to select your paper path (bin 1 or bin 2). See
“Selecting the paper path (bin 1 or bin 2)” on page 136 for more information.
You are now ready to load paper in your single-bin, high-capacity, or double-bin cut-sheet feeder. For
instructions, see “Loading paper in the single-bin cut-sheet feeder” on page 129 or “Loading paper in
the high-capacity cut-sheet feeder” on page 132.
Loading paper in the single-bin cut-sheet feeder
The single-bin cut-sheet feeder holds up to 50 sheets of paper.
Follow these steps to load paper in the single-bin cut-sheet feeder:
!
Caution:
Do not load multipart forms, carbon paper, envelopes, or labels in the single-bin cut-sheet feeder.
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1. Make sure the sheet guide is removed, and set the paper release lever to the single-sheet position.
Also make sure the paper-thickness lever (located under the printer cover) is set to 0.
2. Slide the left paper guide of the cut-sheet feeder so it is aligned with the triangle mark. Next, slide
the right paper guide to roughly match the width of your paper. Slide the paper support midway
between the paper guides.
1. Paper guides
2. Paper support
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3. Pull both paper set levers forward until the paper guides retract and lock open to allow paper
loading.
4. Take a stack of paper (up to 50 sheets) and fan it. Next, tap the side and bottom edges of the paper
on a flat surface to even up the stack.
5. Insert the paper stack printable side down along the left paper guide.
6. Adjust the right paper guide so that it matches your paper’s width. Make sure the position of the
guide allows the paper to move up and down freely.
7. Push back the paper set levers to clamp the paper against the guide rollers.
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8. Attach the stacker-support wires to the paper tension unit as shown below.
The cut-sheet feeder automatically loads paper when the printer receives data.
If the first line on your page appears too high or low, you can adjust its position using the Micro Adjust
function. See “Adjusting the top-of-form position” on page 56.
Loading paper in the high-capacity cut-sheet feeder
The high-capacity cut-sheet feeder holds up to 150 sheets of paper or up to 25 envelopes.
Follow these steps to load paper in the high-capacity cut-sheet feeder:
!
Caution:
Do not load multipart forms, carbon paper, or labels in the high-capacity cut-sheet feeder.
1. Set the paper release lever to the single-sheet position. Also make sure the paper-thickness lever
(located under the printer cover) is set to 0 if you are using ordinary single-sheet paper. (If you are
using envelopes, see “Envelopes” on page 52 for instructions on setting the paper-thickness lever.)
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2. Pull the lock levers on the edge guides forward to release them.
3. Slide the left paper guide until it is aligned with the triangle mark; then lock it in place by pushing
back its lock lever. Next, slide the right paper guide to roughly match the width of your paper. Slide
the paper support to midway between the paper guides.
4. Pull both paper set levers forward until the paper guides retract and lock open to allow paper
loading.
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5. Take a stack of paper (up to 150 sheets) and fan it. Next, tap the side and bottom edges of the paper
on a flat surface to even up the stack.
6. Insert the paper stack printable side down along the left paper guide.
7. Adjust the right paper guide so that it matches your paper’s width and lock it in place. Make sure
the position of the guide allows the paper to move up and down freely.
If you are loading envelopes, push back the envelope levers as shown below.
8. Push back the paper set levers to clamp the paper or envelopes against the guide rollers.
The cut-sheet feeder automatically loads paper when the printer receives data.
If the first line on your page appears too high or low, you can adjust its position using the Micro Adjust
function. See “Adjusting the top-of-form position” on page 56 for more information.
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Assembling the double-bin cut-sheet feeder
Using the double-bin cut-sheet feeder allows you to load two types of single-sheet paper in the printer
at the same time and easily switch between them. Before you install the double-bin cut-sheet feeder,
you need to connect the single-bin cut-sheet feeder (C80637*/C80639*) to the high-capacity cut-sheet
feeder (C80638*/C80640*).
Follow these steps to assemble the double-bin cut-sheet feeder:
1. Remove the gear cover from the back of the high-capacity cut-sheet feeder by pressing down the
tab and pulling the cover backward. Store it in a safe place.
2. Hold the single-bin cut-sheet feeder in both hands. Fit the notches in the single-bin cut-sheet
feeder over the mounting posts on the back of the high-capacity cut-sheet feeder.
3. Lock the two cut-sheet feeders together by pushing firmly on the tab locks.
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To install the double-bin cut-sheet feeder on your printer, see “Installing the cut-sheet feeder” on
page 127.
Selecting the paper path (bin 1 or bin 2)
When the double-bin cut-sheet feeder is installed, the high-capacity cut-sheet feeder becomes bin 1
and the single-bin cut-sheet feeder becomes bin 2 for paper path selection purposes.
It is best to select the paper path in your application program because software settings usually
override the printer’s control panel settings. However, if you cannot select the paper path in your
application, select a path by pressing the Tear Off/Bin button until the light indicates the bin you want
as shown below.
N = on, O = off, F = flashing
The cut-sheet feeder you selected automatically loads paper when the printer receives data.
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Roll Paper Holder
The optional roll paper holder (C811141) allows you to use 8.5-inch roll paper like that used with telex
machines. This provides an inexpensive alternative to using continuous paper for applications
requiring variable paper lengths. Before you install and use the roll paper holder, you need to assemble
it.
Assembling the roll paper holder
Follow these steps to assemble the roll paper holder:
1. Fit the arc bearings into the stand as shown.
2. Place the base plate on the stand and fasten the two together with the plastic spacing clips. Make
sure you orient the stand and base plate as shown below.
3. Hook the tension lever onto both ends of the stand as shown below. While pulling up on the
tension lever, fit the wire ends of the tension lever into the holes in the stand. The roll paper holder
is assembled.
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Installing the roll paper holder
Follow these steps to install the roll paper holder on your printer:
1. Make sure the printer is turned off.
2. Remove the sheet guide, then remove the tractor if it is installed in the pull or rear push position.
Reinstall the paper tension unit if necessary.
3. Position the roll paper holder underneath the printer as shown below. Fit the two positioning pegs
on the bottom of the printer into the two holes in the base plate.
!
Caution:
The roll paper holder is not fastened to the printer; only the printer’s weight and the two
positioning pegs hold it in place. If you pick up the printer, be careful not to drop the roll paper
holder.
Loading roll paper
Follow these steps to load a roll of paper after you install the roll paper holder:
1. Make sure the printer is turned off and the sheet guide is removed. Also make sure the tractor is not
installed in the pull or rear push position, and the paper tension unit is installed.
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2. Set the paper release lever to the single-sheet position. Also set the paper-thickness lever to the
proper position for the thickness of your roll paper.
3. Cut the leading edge of the roll paper straight across.
4. Insert the roll paper holder shaft into the center of the paper roll as shown.
5. Place the shaft and paper roll on the roll paper holder so the paper feeds from the bottom of the roll.
Then turn on the printer.
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6. Bring the leading edge of the paper up over the rear of the printer making sure that there are no
gaps between the edge of the paper and the lips located 3.0 mm (1.2/10 inches) left of the 0 point of
the scale on the rear of the printer. Insert it into the printer until it meets resistance. The printer
loads the roll paper automatically.
7. Install the sheet guide over the roll paper to separate the printout from the unused paper. Slide the
edge guides to the middle of the sheet guide.
You are now ready to print. When you finish printing, press the LF/FF button to advance the paper;
then tear off the paper using the tear-off edge of the paper tension unit (pull it toward you for a clean
cut).
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Note:
If paper is fed skewed, feed the paper until the leading edge of the paper touches the paper roll, release the
paper by moving the paper release lever to the pull tractor position, and then align the sides of the ejected
paper with the sides of the paper roll. Return the paper release lever to the single-sheet position, and then
continue printing.
Removing roll paper
Roll paper cannot be fed backward. To remove a roll paper, remove the sheet guide, cut the roll paper
behind where it feeds into the printer; then press the Load/Eject button to eject the remaining paper.
Additional Tractor Unit
You can install the optional pull tractor unit and use two tractors at the same time.
LQ-590II/LQ-590IIN: C933761
LQ-2090II/LQ-2090IIN: C933791
By using two tractors at the same time, the paper jams are reduced and continuous paper feeding is
improved.
For details on installing the additional tractor unit, see “Using two tractors in a push/pull
combination” on page 40.
Additional Sheet Guide
You can install the optional sheet guide (C933781 for the LQ-590II/LQ-590IIN, C933811 for the
LQ-2090II/LQ-2090IIN) in the front and rear position at the same time.
For details on installing the additional sheet guide, see “Using the sheet guide” on page 45.
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Chapter 7
Product Information
Printer Parts
1. sheet guide
2. paper guide cover
3. printer cover
4. front cover
5. power switch
6. control panel
7. paper release lever
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8. edge guides
9. paper tension unit
10. ribbon cartridge
11. knob
12. USB interface
13. serial interface*
1
14. parallel interface
15. LAN port*
1
*
2
16. sprockets*
3
17. AC inlet
18. wing
19. paper-thickness lever
*
1
For Network compatible model.
*
2
For Ethernet cable (Category 5 or better shielded twisted-pair cable)
*
3
tractor unit parts
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Product Information 143
Printer Specifications
Mechanical
Printing method: 24-pin impact dot matrix
Printing speed: Ultra high speed draft 550 cps at 10 cpi
High speed draft 487 cps at 10 cpi
584 cps at 12 cpi
Draft 366 cps at 10 cpi
439 cps at 12 cpi
549 cps at 15 cpi
Letter quality 121 cps at 10 cpi
145 cps at 12 cpi
Printing direction: Bidirectional logic seeking for text and graphics printing. Unidirec‐
tional text or graphics printing can be selected using software com‐
mands.
Line spacing: 4.23 mm (1/6-inch) or programmable in 0.0706 mm (1/360-inch)
increments
Printable columns: LQ-590II/LQ-590IIN:
80 columns (at 10 cpi)
LQ-2090II/LQ-2090IIN:
136 columns (at 10 cpi)
Resolution: Maximum 360 × 180 dpi (Letter quality)
Paper feed methods: Friction (front, rear)
Push tractor (front, rear)
Pull tractor (front, bottom, rear)
Push and pull tractor (additional tractor is required) (front, rear)
CSF Bin1/Bin2 (optional)
Roll paper holder (optional)
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Product Information 144
Paper feed speed: Continuous 139 mm/second
5.5 inches/second
Intermittent 40.7 msec/line at 1/6 inch line spacing
Paper capacity: Single-bin cut-sheet feeder
up to 50 sheets of 82 g/m² (22 lb) paper
Note:
The total thickness of the paper stack can be up to 5 mm (0.20 inch).
High-capacity cut-sheet feeder
up to 150 sheets of 82 g/m² (22 lb) paper
up to 25 plain or bond envelopes
up to 30 airmail envelopes
Note:
The total thickness of the paper stack can be up to 15 mm (0.59 inch).
Reliability: Total print volume 50 million lines
(except print head)
MTBF 25,000 POH
(25% duty)
Print head life 400 million strokes /wire
Approx. 400 million characters (Draft,
10 cpi, 14 dots/character)
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Product Information 145
Dimensions and weight: LQ-590II/LQ-590IIN:
Height 176.5 mm (6.9 inches)
(not including paper release lever)
Width 437 mm (17.2 inches)
Depth 320 mm (12.6 inches)
(not including the sheet guide)
Weight approx. 7.2 kg (15.9 lb)
LQ-2090II/LQ-2090IIN:
Height 176.5 mm (6.9 inches)
(not including paper release lever)
Width 612 mm (24.1 inches)
Depth 320 mm (12.6 inches)
(not including the sheet guide)
Weight approx. 9.4 kg (20.7 lb)
Ribbon: Black ribbon cartridge S015337 for LQ-590II/LQ-590IIN
S015335 for LQ-2090II/LQ-2090IIN
(For users in America)
S015336 for LQ-2090II/LQ-2090IIN
(For worldwide users)
Ribbon life approx. 5 million characters (LQ, 10
cpi, 48 dots/character) for LQ-590II/
LQ-590IIN
approx. 8 million characters (LQ, 10
cpi, 48 dots/character) for LQ-2090II/
LQ-2090IIN
Acoustic noise: Approx. 55 dB (A) (ISO 7779 pattern)
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Product Information 146
Electronic
Interfaces: LQ-590II/LQ-2090II:
One standard bidirectional, 8-bit, parallel interface with IEEE 1284
nibble mode support and one Hi-Speed USB interface
LQ-590IIN/LQ-2090IIN:
One standard bidirectional, 8-bit, parallel interface with IEEE 1284
nibble mode support, one Hi-Speed USB interface, serial interface,
and Network interface.
Buffer: 128KB
Fonts: Bitmap fonts:
Epson Draft 10, 12, 15 cpi
Epson Roman 10, 12, 15 cpi, proportional
Epson Sans Serif 10, 12, 15 cpi, proportional
Epson Courier 10, 12, 15 cpi
Epson Prestige 10, 12 cpi
Epson Script 10 cpi
Epson OCR-B 10 cpi
Epson Orator 10 cpi
Epson Orator-S 10 cpi
Epson Script C proportional
Scalable fonts:
EPSON Roman 10.5 pt., 8 pt. - 32 pt. (every 2 pt.)
EPSON Sans Serif 10.5 pt., 8 pt. - 32 pt. (every 2 pt.)
EPSON Roman T 10.5 pt., 8 pt. - 32 pt. (every 2 pt.)
EPSON Sans Serif H 10.5 pt., 8 pt. - 32 pt. (every 2 pt.)
Bar code fonts:
EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code
128, POSTNET
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Product Information 147
Character tables: Standard model:
Italic table,
PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860
(Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863
(Canadian-French), BRASCII, Abicomp, ISO Latin 1, Roman 8,
PC 858, ISO 8859-15
Expanded model:
Italic table,
PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860
(Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863
(Canadian-French), BRASCII, Abicomp, ISO Latin 1, Roman 8,
PC 858, ISO 8859-15, PC 437 Greek, PC 852 (Eastern Europe), PC
853 (Turkish), PC 855 (Cyrillic), PC 857 (Turkish), PC 866 (Russian),
PC 869 (Greek), MAZOWIA (Poland), Code MJK (CSFR),ISO
8859-7 (Latin/Greek), ISO Latin 1T (Turkish),
Bulgaria (Bulgarian), PC 774 (LST 1283: 1993), Estonia (Estonian),
PC 771 (Lithuanian), ISO 8859-2, PC 866 LAT. (Latvian), PC 866
UKR (Ukranian), PC APTEC (Arabic), PC 708 (Arabic), PC 720
(Arabic), PC AR 864 (Arabic), PC437 Slovenia, PC MC, PC1250,
PC1251, KZ1048 (Kazakhstan)
Character sets: 15 international character sets:
USA, France, Germany, UK, Denmark I, Sweden, Italy, Spain I,
Japan, Norway, Denmark II, Spain II, Latin America, Korea, Legal
Electrical
200 V Model Universal (UPS) Model
Rated voltage range 220 to 240 V 100 to 240 V
Input voltage range 198 to 264 V 90 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 1.4 A (maximum 1.7 A depending on the
character type)
2.0 A - 0.9 A (maximum 3.1 A - 1.1 A
depending on the character type)
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Product Information 148
Power consumption (with
USB connection)
220 to 240 V:
Approx. 49 W (ISO/IEC 10561 Letter
pattern)
LQ-590II/LQ-2090II:
Approx. 0.5 W in sleep mode*
LQ-590IIN/LQ-2090IIN:
Approx. 0.8 W in sleep mode*
100 to 120 V:
Approx. 52 W (ISO/IEC 10561 Letter
pattern)
LQ-590II/LQ-2090II:
Approx. 0.4 W in sleep mode*
LQ-590IIN/LQ-2090IIN:
Approx. 0.7 W in sleep mode*
220 to 240 V:
Approx. 50 W (ISO/IEC 10561 Letter
pattern)
LQ-590II/LQ-2090II:
Approx. 0.5 W in sleep mode*
LQ-590IIN/LQ-2090IIN:
Approx. 0.8 W in sleep mode*
* When the configured time passes in the following condition, the printer enters sleep mode.
- not error.
- not pause.
- There is no data in input buffer.
Note:
Check the label on the back of the printer for the voltage of your printer.
Environmental
Temperature Humidity
(without condensation)
Operation (plain paper) 5 to 35 ˚C (41 to 95 ˚F) 10 to 80 % RH
Operation (recycled
paper, envelope, label,
or roll paper)
15 to 25 ˚C (59 to 77 ˚F) 30 to 60 % RH
Storage -30 to 60 ˚C (-22 to 140 ˚F) 0 to 85 %
System Requirements
Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7
(32-bit, 64-bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP
Professional x64 Edition SP2 or later/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows
Server 2003 SP2 or later
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Product Information 149
Paper
Note:
❏Use recycled paper, multipart paper, labels, envelopes, and roll paper only under normal
temperature and humidity conditions described below.
Temperature: 15 to 25 ˚C (59 to 77 ˚F)
Humidity: 30 to 60 % RH
❏Do not load paper that has been folded or is damaged, wrinkled, or curled.
Single sheets
Front entry Rear entry
Minimum Maximum Minimum Maximum
LQ-590II
LQ-590II
N
LQ-2090II
LQ-2090IIN
LQ-590II
LQ-590II
N
LQ-2090II
LQ-2090IIN
Width* 100 mm
(3.9 inch)
257 mm
(10.1 inch)
420 mm
(16.5 inch)
100 mm
(3.9 inch)
257 mm
(10.1 inch)
420 mm
(16.5 inch)
Length** 100 mm
(3.9 inch)
364 mm
(14.3 inch)
100 mm
(3.9 inch)
364 mm
(14.3 inch)
Thickness*** 0.065 mm
(0.0025 inch)
0.14 mm
(0.0055 inch)
0.065 mm
(0.0025 inch)
0.14 mm
(0.0055 inch)
Weight**** 52 g/m (14 lb) 90 g/m (24 lb) 52 g/m (14 lb) 90 g/m (24 lb)
Quality Plain paper and recycled paper
* 182 to 216 mm (7.2 to 8.5 inches) for the optional cut-sheet feeder for LQ-590II/LQ-590IIN.
182 to 420 mm (7.2 to 16.5 inches) for the optional cut-sheet feeder for LQ-2090II/LQ-2090IIN.
** 210 to 364 mm (8.3 to 14.3 inches) for the optional cut-sheet feeder.
*** 0.07 to 0.14 mm (0.0028 to 0.0055 inch) for the optional cut-sheet feeder.
**** 64 to 90 g/m (18 to 24 lb) for the optional cut-sheet feeder.
Single-sheet multipart forms:
Minimum Maximum
LQ-590II
LQ-590IIN
LQ-2090II
LQ-2090IIN
Width 100 mm (3.9 inch) 257 mm (10.1 inch) 420 mm (16.5 inch)
Length 100 mm (3.9 inch) 364 mm (14.3 inch)
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Product Information 150
Copies 1 original + 5 copies
Total thickness 0.12 mm (0.0047 inch) 0.46 mm (0.018 inch)
Weight per sheet of
multipart
40 g/m (12 lb) 58 g/m (15 lb)
Quality Carbonless multipart forms with a line of glue at the top side of the form
Cards
Front entry Rear entry
Minimum Maximum Minimum Maximum
Width 100 mm
(3.9 inch)
148 mm
(5.8 inch)
100 mm
(3.9 inch)
148 mm
(5.8 inch)
Length 148 mm
(5.8 inch)
148 mm
(5.8 inch)
100 mm
(3.9 inch)
148 mm
(5.8 inch)
Thickness 0.22 mm (0.0087 inch)
Weight 192 g/m (51 lb)
Quality Plain paper and recycled paper
Continuous paper (ordinary and multipart):
Minimum Maximum
LQ-590II
LQ-590IIN
LQ-2090II
LQ-2090IIN
Width 101.6 mm (4.0 inch) 254.0 mm (10.0 inch) 406.4 mm (16.0 inch)
Length, one page 101.6 mm (4.0 inch) 558.8 mm (22.0 inch)
Copies 1 original + 5 copies*
Total thickness 0.065 mm (0.0025 inch) 0.49 mm (0.0193 inch)
Weight, ordinary paper 52 g/m (14 lb) 82 g/m (22 lb)
Weight, per sheet of
multipart
40 g/m (12 lb) 58 g/m (15 lb)
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Product Information 151
Quality Plain paper, recycled paper, and carbonless multipart forms with point gluing or paper
stapling on both sides
* When the front or bottom pull tractor is installed and under normal conditions, up to 7 copies (1 original + 6 copies) can be
used.
Note:
❏Do not load thick paper, such as multipart forms with six or seven parts, in the rear slot.
❏The ratio of the cut/uncut length at the perforation should be between 3:1 and 5:1.
❏The thickness of the perforation part when extended should be 1mm or less.
❏The perforation between pages should not extend all the way to the edges of the paper. Uncut length
on the edges should be 1mm or more.
❏The horizontal and vertical perforation cuts should not cross.
❏Print quality may deteriorate when printing on paper that uses paper stapling (single/double
stapling).
Continuous labels (front and bottom entry only):
Note:
Use only labels mounted on continuous backing sheets.
Minimum Maximum
LQ-590II
LQ-590IIN
LQ-2090II
LQ-2090IIN
Label size See the figure below.
Width, backing sheet 101.6 mm (4.0 inch) 254.0 mm (10.0 inch) 406.4 mm (16.0 inch)
Length, backing sheet 101.6 mm (4.0 inch) 558.8 mm (22.0 inch)
Thickness, backing
sheet
0.07 mm (0.0028 inch) 0.09 mm (0.0035 inch)
Total thickness 0.16 mm (0.0063 inch) 0.19 mm (0.0075 inch)
Label weight 64 g/m (17 lb)
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Product Information 152
Quality Plain paper or the same quality labels
A. 63.5 mm (2.5 inch) min.
B. 23.8 mm (15/16 inch) min.
C. Corner radius = 2.5 mm (0.1 inch) min.
Envelopes (rear entry only):
Minimum Maximum
Envelope size (No. 6) Width: 165 mm (6.5 inch)
Length: 92 mm (3.6 inch)
Envelope size (No10) Width: 241 mm (9.5 inch)
Length: 105 mm (4.1 inch)
Total thickness 0.16 mm (0.0063 inch) 0.52 mm (0.0205 inch)
Differences in thickness within the recommended printable area must be less than
0.25 mm (0.0098 inch).
Weight 45 g/m (12 lb) 90 g/m (24 lb)
Quality Bond envelopes, plain envelopes, and airmail envelopes without glue on the flap
Roll paper (rear entry with optional roll paper holder only):
Minimum Maximum
Width 216 mm (8.5 inch)
Length ——
Thickness 0.07 mm (0.0028 inch) 0.09 mm (0.0035 inch)
Weight 52 g/m (14 lb) 82 g/m (22 lb)
Quality Plain paper
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Product Information 153
Recommended printable area
Note:
For best results, print within the recommended printable area. The printer may not print outside this
area.
Single sheets:
A The minimum top and bottom margins are 4.2 mm (0.17 inch).
B LQ-590II/LQ-590IIN:
The minimum left and right margins are 3 mm (0.12 inch).
The maximum printable width is 203.2 mm (8.0 inches). For paper wider than 209.2 mm
(8.2 inches), the side margins increase to match the width of the paper.
LQ-2090II/LQ-2090IIN:
The minimum left and right margins are 3 mm (0.12 inch).
The maximum printable width is 345.4 mm (13.6 inches). For paper wider than 351.4 mm
(13.8 inches), the side margins increase to match the width of the paper.
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Product Information 154
Continuous paper:
A The minimum top and bottom margins (above and below the perforation) are 4.2 mm
(0.17 inch).
B LQ-590II/LQ-590IIN:
The minimum left and right margins are 13 mm (0.51 inch).
The maximum printable width is 203.2 mm (8.0 inches). For paper wider than 229.2 mm
(9.0 inches), the side margins increase to match the width of the paper.
LQ-2090II/LQ-2090IIN:
The minimum left and right margins are 13 mm (0.51 inch).
The maximum printable width is 345.4 mm (13.6 inches). For paper wider than 371.4 mm
(14.6 inches), the side margins increase to match the width of the paper.
Envelopes:
A The minimum top and bottom margins are 4.2 mm (0.17 inch).
B The minimum left and right margins are 3 mm (0.12 inch).
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Product Information 155
Roll paper:
A The minimum top and bottom margins are 4.2 mm (0.17 inch).
B The minimum left and right margins are 3 mm (0.12 inch). The maximum printable width
is 203.2 mm (8.0 inches).
Command Lists
Your printer supports the following Epson ESC/P2 control codes and IBM PPDS emulation control
codes.
For more information about the commands, contact Epson Customer Services. See “Contacting
Customer Support” on page 118 for details.
Epson ESC/P control codes
Selecting an Epson ESC/P printer in your software allows you to use advanced fonts and graphics.
General operation:
ESC @, ESC U, ESC EM
Paper feeding:
FF, LF, ESC 0, ESC 2, ESC 3, ESC+, CR
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Product Information 156
Page format:
ESC (C, ESC C, ESC C 0, ESC Q, ESC l, ESC (c, ESC N, ESC O
Print position motion:
ESC $, ESC \, ESC (V, ESC (v, ESC D, HT, ESC B, VT, ESC J
Font selection:
ESC k, ESC x, ESC y, ESC X, ESC P, ESC M, ESC g, ESC p, ESC 4, ESC 5, ESC E, ESC F, ESC !
Font enhancement:
ESC W, DC4, SO, DC2, SI, ESC w, ESC G, ESC H, ESC T, ESC S, ESC -, ESC q
Spacing:
ESC Space, ESC c, ESC (U
Character handling:
ESC t, ESC ( t, ESC R, ESC %, ESC &, ESC :, ESC 6, ESC 7, ESC (^
Bit image:
ESC *
Bar code:
ESC ( B, ESC |
IBM PPDS emulation control codes
This printer emulates the IBM Proprinter using the commands below.
General operation:
NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U
Paper feeding:
FF, LF, ESC 5, ESC A, ESC 0, ESC 1, ESC 2, ESC 3, ESC 3 (AGM*
1
), CR, ESC ]
Page format:
ESC C, ESC C0, ESC X, ESC N, ESC O, ESC 4
Print position motion:
ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J, ESC 3 (AGM*
1
)
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Product Information 157
Font selection:
DC2, ESC P, ESC :, ESC E, ESC F, ESC I, ESC [d, ESC [I
Font enhancement:
DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H, ESC T, ESC S, ESC -, ESC _, ESC [-
Spacing:
BS, SP
Character handling:
ESC 6, ESC 7, ESC [ T, ESC ^, ESC \
Bit image:
ESC K, ESC L, ESC Y, ESC Z, ESC [g, ESC * (AGM*
1
)
Bar code:
ESC [f, ESC [p
Download:
ESC = (command is not provided)
*
1
Alternate Graphic Mode
Standards and Approvals
!
Warning:
❏This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
❏The connection of a non-shielded printer interface cable to this printer will invalidate the EMC
standards of this device.
❏You are cautioned that changes or modifications not expressly approved by Seiko Epson
Corporation could void your authority to operate the equipment.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Product Information 158
Safety approvals
For users in U.S. and Canada
Safety UL60950-1
CAN/CSA C22.2 No.60950.-1
EMC FCC part 15 subpart B Class A
ICES-003 Class A
Note:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
For users in Europe
The following models are CE marked and in compliance with all the applicable EU Directives. For
further details, visit the following website to access the full declaration of conformities containing
reference to the Directives and harmonized standards used to declare conformity.
https://www.epson.eu/conformity
LQ-590II: PB33A
LQ-590IIN: PB33B
LQ-2090II: PB34A
LQ-2090IIN: PB34B
Cleaning the Printer
To keep your printer operating at its best, you should clean it thoroughly several times a year.
Follow these steps to clean your printer:
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Product Information 159
1. Remove any paper loaded in the printer, and turn off the printer.
2. Remove the sheet guide. If an optional cut-sheet feeder is installed, remove it.
3. Use a soft brush to carefully brush away all dust and dirt from the outer case and sheet guide.
4. If the outer case and the sheet guide are still dirty or dusty, clean them with a soft, clean cloth
dampened with mild detergent dissolved in water. Keep the printer cover and front cover closed to
prevent water from getting inside the printer.
!
Caution:
❏Never use alcohol or thinners to clean the printer; these chemicals can damage the printer
components as well as the case.
❏Be careful not to get water on the printer mechanism or electronic components.
❏Do not use a hard or abrasive brush.
Do not spray the inside of the printer with lubricants; unsuitable oils can damage the printer
mechanism. Contact your Epson dealer if you think lubrication is needed.
Transporting the Printer
If you need to transport your printer for some distance, carefully repack it using the original box and
packing materials.
Follow these steps to repack the printer in its original packing materials:
!
Warning:
You need to move the print head by hand to remove the ribbon cartridge. If you have just used the
printer, the print head may be hot; let it cool for a few minutes before touching it.
1. Remove any paper loaded in the printer. Make sure the printer is turned off.
2. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the
printer. If an optional cut-sheet feeder is installed, remove it.
3. Remove the sheet guide. If any options are installed, remove them and pack them in their original
boxes.
4. Make sure the print head is not hot. Then remove the ribbon cartridge as described in “Replacing
the ribbon cartridge” on page 122.
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Product Information 160
5. Make sure that the paper tension unit is installed and the tractor is installed in the rear push
position. (See “Installing the tractor in the rear push position” on page 22 for instructions on
installation procedure.) Also make sure that the printer cover and front cover are closed.
6. Repack the printer, sheet guide, ribbon cartridge, wing, tractor unit, wire, and power cord (if
necessary) in their original packing materials and place them in the printer’s original box.
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Product Information 161
Glossary
ASCII
American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters
and symbols.
auto line feed
When this setting is turned on using the Default Setting mode, each carriage return (CR) code is automatically followed by a line
feed (LF) code.
bidirectional printing
Printing in which the print head prints in both directions (bidirectionally). This increases the print speed but may reduce precise
vertical alignment. Bidirectional printing is this printer’s standard printing mode.
buffer
The portion of the printer’s memory used to store data before it is printed.
character table
A collection of letters, numbers, and symbols that constitute the set of characters used in a particular language.
characters per inch (cpi)
A measurement of the size of text characters.
continuous paper
Paper that has sprocket-feed holes on both sides, is perforated between pages, and is supplied in a folded stack. Also called fanfold
paper.
control code
A special code used to control a printer function such as performing a carriage return or line feed.
cpi
A measurement of the size of text characters.
cut-sheet feeder
An optional, detachable device that automatically feeds single sheets of paper into the printer.
data dump
A troubleshooting method that helps identify the cause of communication problems between the printer and the computer.
When the printer is in hex dump mode, it prints each code that it receives in hexadecimal notation and ASCII characters. Also
called hex dump.
default
A value that takes effect when the equipment is turned on, reset, or initialized.
dot matrix
A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Glossary 162
draft
The print mode used by your printer when you select Draft as the font. The Draft font uses less dots per character for faster
printing.
driver
A software program that sends commands from the computer for using the functions of a particular printer.
ESC/P
®
Abbreviation for EPSON Standard Code for Printers. This is the system of commands your computer uses to control your
printer. It is standard for all EPSON printers and supported by most application software for personal computers.
ESC/P 2
™
The enhanced version of the ESC/P printer command language. Commands in this language produce laser-like results, such as
scalable fonts and enhanced graphics.
fanfold paper
Paper that has sprocket-feed holes on both sides, is perforated between pages, and is supplied in a folded stack. Also called
continuous paper.
font
A style of type designated by a name such as Roman or Sans Serif.
form feed (FF)
A control code and control panel button that advances the paper to the next top-of-form position.
halftoning
A method of using dot patterns to represent an image. Halftoning makes it possible to produce varying shades of gray using only
black dots, or a nearly infinite array of colors using only a few colors of dots.
hex dump
A troubleshooting method that helps identify the cause of communication problems between the printer and the computer.
When the printer is in hex dump mode, it prints each code that it receives in hexadecimal notation and ASCII characters. Also
called data dump.
high speed draft
A mode of draft printing you can select using the Default Setting mode. High speed draft uses a minimum number of dots per
character to produce extremely high-speed printing.
interface
The connection between the computer and the printer over which print data is transmitted to the printer.
landscape
Printing that is oriented sideways on the page. This orientation gives you a page that is wider than it is high and is useful for
printing spreadsheets.
letter quality (LQ)
The print mode used by your printer when a font other than Draft is selected. Printing with letter-quality fonts provides better
readability and appearance at a reduced print speed.
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Glossary 163
line feed (LF)
A control code and control panel button that advances the paper one line space.
loading position
The position to which the paper is automatically loaded.
micro adjust
A printer feature that allows you to precisely adjust the tear-off and top-of-form positions.
paper positions
There are three paper positions for continuous paper printing: standby, tear-off, and top-of-form. For single sheet printing, there
is only the top-of-form position.
pitch
The size of the font, which is measured in the number of characters per inch (cpi). The standard is 10 cpi.
platen
The black flat part that provides a backing for the paper during printing.
portrait
Printing that is oriented upright on the page (as opposed to landscape, in which printing is sideways on the page). This is the
standard orientation for printing letters or documents.
printer driver
A software program that sends commands from the computer for using the functions of a particular printer.
printing start position
The horizontal position on the paper that the printer recognizes as the first printable column. You can adjust the printing start
position with the control panel.
proportional font
A font whose characters take up varying amounts of horizontal space depending on the width of the character. Thus the
uppercase M takes up more horizontal space than the lowercase l.
recommended printable area
The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins.
reset
To return a printer to its default settings.
resolution
A measure of the amount of detail that can be represented. Resolution of printed images is measured in number of dots per inch
(dpi).
self test
A method for checking the operation of the printer. When you run the self test, the printer prints the characters stored in its ROM
(Read Only Memory).
standby position
The position of your continuous paper when it is attached to the tractor but not loaded in the printer.
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Glossary 164
tear off
A control panel button that feeds the perforation of continuous paper to the tear-off position and then feeds the paper back to the
top-of-form position.
tear-off position
The position the printer feeds the paper to when the auto tear-off mode is on. Using the Micro Adjust function, you can adjust the
position so that the paper’s perforation meets the printer’s tear-off edge.
top-of-form position
The position on the paper that the printer recognizes as the first printable line. This is the default top-margin position.
unidirectional printing
Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it
provides precise vertical alignment. You can select unidirectional printing using the printer’s Default Setting mode.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Glossary 165
Index
0
0 slash....................................................................................95
A
A.G.M (IBM PPDS)............................................................98
Aligning vertical lines.......................................................113
Auto CR (carriage return)..................................................98
Auto I/F (interface) wait time............................................96
Auto line feed.......................................................................95
Auto tear-off..................................................................42, 94
Auto tear-off wait time.......................................................95
B
Bi-D Adjustment.................................................................72
Built-in font..........................................................90, 97 , 147
list.....................................................................................147
selecting.............................................................................90
Button
Font....................................................................................88
LF/FF.................................................................................88
Load/Eject.........................................................................88
Pause..................................................................................88
Pitch...................................................................................88
Tear-Off/Bin.....................................................................88
Buzzer (beeper) setting.......................................................98
C
Cancelling printing.....................................................85, 114
Cards.....................................................................................52
specifications..................................................................151
Character table.....................................................................96
Cleaning the printer..........................................................159
Clients...................................................................................80
Contacting Epson..............................................................118
Continuous labels
specifications..................................................................152
Continuous paper
loading...............................................................................21
removing...........................................................................42
specifications..................................................................151
switching from.................................................................53
switching to.......................................................................54
Control panel.....................................................................103
buttons and lights............................................................88
Customer support.............................................................118
Cut-sheet feeder
assembling the double-bin cut-sheet feeder...............135
installing..........................................................................127
loading paper..................................................................129
selecting the paper path................................................136
D
Default settings
changing...................................................................98 , 100
option list..........................................................................92
Driver (printer driver)........................................................59
E
Edge guide............................................................................29
Envelopes..............................................................................52
specifications..................................................................153
EPSON Status Monitor 3.............................................59, 68
accessing............................................................................71
installing............................................................................72
setting up...........................................................................69
Error indication.................................................................103
F
Font.......................................................................................97
Font (default setting)..........................................................97
font.....................................................................................97
Font selection mode............................................................90
Front sheet guide.................................................................45
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Index 166
H
Hex dump...........................................................................116
High Speed Draft (HSD)....................................................90
I
I/F (interface) mode............................................................96
Installing
cut-sheet feeder..............................................................127
front sheet guide...............................................................45
roll paper holder............................................................138
International character set for Italic table........................97
L
Labels
loading...............................................................................50
removing...........................................................................51
Lever
paper release.....................................................................19
paper-thickness................................................................19
Lock-out mode...................................................................100
Low-noise mode..................................................................98
M
Manual feed wait time........................................................98
Micro adjust function
tear-off position................................................................55
top-of-form position.......................................................56
Multipart forms...................................................................49
continuous........................................................................50
single-sheet.......................................................................50
N
Network interface................................................................96
O
Option
cut-sheet feeder..............................................................126
front sheet guide...............................................................45
roll paper holder............................................................137
P
Packet mode.........................................................................96
Page length for front tractor..............................................94
Page length for rear tractor................................................94
Paper release lever...............................................................19
Paper source
selecting.............................................................................16
Paper specifications...........................................................150
Paper-thickness lever..........................................................19
Parallel I/F (interface) bidirectional mode.......................96
Parallel interface..................................................................96
Print direction......................................................................95
Auto print direction (Auto)...........................................95
Bidirectional (Bi-d) printing..........................................95
Unidirectional (Uni-d) printing....................................95
Printer
sharing...............................................................................75
Printer driver
accessing............................................................................59
settings.........................................................................64, 65
uninstalling.......................................................................85
Printer Setting......................................................................74
R
Recommended printable area..........................................154
Removing
continuous paper.............................................................42
labels..................................................................................51
roll paper.........................................................................141
Ribbon cartridge
replacing..........................................................................122
Roll Paper.............................................................................98
Roll paper
loading.............................................................................138
removing.........................................................................141
specifications..................................................................153
Roll paper holder
assembling.......................................................................137
installing..........................................................................138
S
Self test................................................................................115
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Index 167
Serial interface......................................................................96
Server.....................................................................................76
Single sheets
loading...............................................................................44
specifications..................................................................150
switching from.................................................................54
switching to.......................................................................53
Single-sheet multipart forms
specifications..................................................................150
Skip over perforation..........................................................94
Software
default setting...................................................................95
Special paper
loading...............................................................................49
Specifications
built-in font....................................................................147
command lists:ESC/P....................................................156
command lists:IBM PPDS emulation.........................156
electrical..........................................................................148
electronic.........................................................................147
environmental................................................................149
mechanical......................................................................144
paper................................................................................150
recommended printable area.......................................154
safety approvals..............................................................159
Status Monitor 3............................................................59, 68
T
Tear-off function.................................................................42
Tear-Off/Bin button............................................................88
Technical support..............................................................118
Transporting the printer..................................................160
Troubleshooting
USB problems.................................................................112
U
Ultra Speed Draft (USD)....................................................90
Uninstalling
printer software................................................................85
USB interface.......................................................................96
problems..........................................................................112
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Index 168