Table of Contents
Epson C11CG30201 User Manual
Displayed below is the user manual for C11CG30201 by Epson which is a product in the Multifunctionals category. This manual has pages.
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Start Here
6 Lift the scanner unit up slightly and lower it. When
the scanner unit catches, lift it up again and lower it
completely.
7 Follow the on-screen instructions to start charging the ink.
Ink charging takes approximately 6 minutes. When you
see a completion message on the product’s LCD screen,
charging is complete.
Caution: Don’t turn off the printer or raise the scanner unit while
the printer is charging or you’ll waste ink.
Note: As part of setup, your product’s serial number will be sent
to a secure Epson server so that you can be eligible to participate
in programs we may offer from time to time, including the Epson
ink replenishment program. You will have a separate opportunity
to consent to participating in such programs.
8 Follow the on-screen instructions to adjust the print
quality of your product.
Note:
• You need to load paper before you can adjust the print quality.
See “Load paper” below for details.
• Select Adjust Later if you want to adjust the print quality later.
For more information, see the online User’s Guide.
4 Load paper
See the online User’s Guide for information about loading
capacity, available paper types and sizes, and loading
envelopes.
1 Make sure the product is done charging the ink, and then
pull out the rear paper support.
2 Slide the edge guides all the way out.
IMPORTANT: Before using this product, make sure you read
these instructions and the safety instructions in the online User’s
Guide.
Note: This printer is designed for use with Epson® cartridges only, not
third-party cartridges or ink. For important ink information, visit
www.epson.com/epsonink (U.S.) or www.epson.ca/epsonink (Canada)
or see your printer box.
Important Safety Instructions: When using telephone equipment, you
should always follow basic safety precautions to reduce the risk of fire,
electric shock, and personal injury, including the following:
• Do not use the Epson product near water.
• Always keep this guide handy.
• Avoid using a telephone during an electrical storm. There may be a
remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger
telecommunication line cord.
1 Unpack
Note: Do not open the ink cartridge packages until you are ready to
install the ink. Cartridges are vacuum packed to maintain reliability.
1 Remove all protective materials from the product.
2 Lift up the scanner unit until it locks into place and remove
all protective materials from inside the product.
Caution: Do not touch the flat white cable.
3 Lift the scanner unit up slightly and lower it. When
the scanner unit catches, lift it up again and lower it
completely.
2 Turn on and configure
1 Connect the power cord to the back of the product and to
an electrical outlet.
Caution: Do not connect to your computer yet.
2 Raise the control panel and turn on the product.
3 Select your language, country, date, and time on the LCD
screen using the buttons on the control panel.
Note: You can change these settings later using the product’s
control panel. For more information, see the online User’s Guide.
3 Install ink cartridges
Caution: Keep the ink cartridges out the reach of children and do not
drink the ink.
Note: The included initial cartridges are designed for reliable printer
setup and cannot be used as replacement cartridges or resold. After
setup, the remaining ink is available for printing.
1 Lift up the scanner unit until it locks into place.
2 Gently shake the Black (BK) ink cartridge.
Note: Do not shake the other ink cartridges.
3 Unpack the ink cartridges.
4 Remove only the yellow tape from each ink cartridge.
Caution: Do not touch the circled area on the cartridge. Doing
so may prevent normal operation and printing.
5 Insert the cartridge in the holder for each color. Press each
cartridge down until it clicks. Make sure all cartridges are
pushed down into place.
WF-2830/WF-2850
Start Here
6 Lift the scanner unit up slightly and lower it. When
the scanner unit catches, lift it up again and lower it
completely.
7 Follow the on-screen instructions to start charging the ink.
Ink charging takes approximately 6 minutes. When you
see a completion message on the product’s LCD screen,
charging is complete.
Caution: Don’t turn off the printer or raise the scanner unit while
the printer is charging or you’ll waste ink.
Note: As part of setup, your product’s serial number will be sent
to a secure Epson server so that you can be eligible to participate
in programs we may offer from time to time, including the Epson
ink replenishment program. You will have a separate opportunity
to consent to participating in such programs.
8 Follow the on-screen instructions to adjust the print
quality of your product.
Note:
• You need to load paper before you can adjust the print quality.
See “Load paper” below for details.
• Select Adjust Later if you want to adjust the print quality later.
For more information, see the online User’s Guide.
4 Load paper
See the online User’s Guide for information about loading
capacity, available paper types and sizes, and loading
envelopes.
1 Make sure the product is done charging the ink, and then
pull out the rear paper support.
2 Slide the edge guides all the way out.
IMPORTANT: Before using this product, make sure you read
these instructions and the safety instructions in the online User’s
Guide.
Note: This printer is designed for use with Epson® cartridges only, not
third-party cartridges or ink. For important ink information, visit
www.epson.com/epsonink (U.S.) or www.epson.ca/epsonink (Canada)
or see your printer box.
Important Safety Instructions: When using telephone equipment, you
should always follow basic safety precautions to reduce the risk of fire,
electric shock, and personal injury, including the following:
• Do not use the Epson product near water.
• Always keep this guide handy.
• Avoid using a telephone during an electrical storm. There may be a
remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger
telecommunication line cord.
1 Unpack
Note: Do not open the ink cartridge packages until you are ready to
install the ink. Cartridges are vacuum packed to maintain reliability.
1 Remove all protective materials from the product.
2 Lift up the scanner unit until it locks into place and remove
all protective materials from inside the product.
Caution: Do not touch the flat white cable.
3 Lift the scanner unit up slightly and lower it. When
the scanner unit catches, lift it up again and lower it
completely.
2 Turn on and configure
1 Connect the power cord to the back of the product and to
an electrical outlet.
Caution: Do not connect to your computer yet.
2 Raise the control panel and turn on the product.
3 Select your language, country, date, and time on the LCD
screen using the buttons on the control panel.
Note: You can change these settings later using the product’s
control panel. For more information, see the online User’s Guide.
3 Install ink cartridges
Caution: Keep the ink cartridges out the reach of children and do not
drink the ink.
Note: The included initial cartridges are designed for reliable printer
setup and cannot be used as replacement cartridges or resold. After
setup, the remaining ink is available for printing.
1 Lift up the scanner unit until it locks into place.
2 Gently shake the Black (BK) ink cartridge.
Note: Do not shake the other ink cartridges.
3 Unpack the ink cartridges.
4 Remove only the yellow tape from each ink cartridge.
Caution: Do not touch the circled area on the cartridge. Doing
so may prevent normal operation and printing.
5 Insert the cartridge in the holder for each color. Press each
cartridge down until it clicks. Make sure all cartridges are
pushed down into place.
WF-2830/WF-2850
1 Make sure the product is NOT CONNECTED to your
computer.
Windows®: If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD (Windows only) or download and
run your product’s software package. For the latest
software, visit:
WF-2830
www.epson.com/support/wf2830 (U.S.)
www.epson.ca/support/wf2830 (Canada)
WF-2850
www.epson.com/support/wf2850 (U.S.)
www.epson.ca/support/wf2850 (Canada)
3 Follow the instructions on the computer screen to run the
setup program.
4 When you see the Select Your Connection screen, select
one of the following and follow the on-screen instructions:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
Mobile and voice-activated
printing
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
and tap the menu icon to select the print option.
• Print from wherever you are, next to your printer or remotely,
with Epson Connect™ and Google Cloud Print™. See your
online User’s Guide for instructions or learn more at
www.epson.com/connect (U.S.) or
www.epson.ca/connect (Canada).
• Use voice-activated assistants to print a variety of creative
and everyday items from your Epson product. Simply add
your product to an Epson Connect account, then link the
account to a voice-activated assistant. See
www.epson.com/voice (U.S.) or www.epson.ca/voice
(Canada) for more information.
* May require the Epson Print Enabler or Mopria Print Service app from Google
Play™.
Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to
8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm,
Pacific Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may
apply.
Recycling
Epson offers a recycling program for end of life hardware and
ink cartridges. Please go to www.epson.com/recycle (U.S.)
or www.epson.ca/recycle (Canada) for information on how to
return your products for proper disposal.
Need paper and ink?
Ensure brilliant results with Epson specialty
and plain papers, engineered specifically for
Epson printers. Find Epson papers and
Epson Genuine Ink at www.epson.com
(U.S. sales) or www.epson.ca (Canadian sales)
and at Epson authorized resellers.
Call 800-GO-EPSON (800-463-7766).
WF-2830/WF-2850 replacement ink cartridges
Color Standard-capacity High-capacity
Black 212 212XL
Cyan 212 212XL
Magenta 212 212XL
Yellow 212 212XL
EPSON and Claria are registered trademarks, EPSON Exceed Your Vision is a registered
logomark, and Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2018 Epson America, Inc., 12/18 CPD-56928
Printed in XXXXXX
3 Load paper, short edge first, in the center of the paper
support with the printable side facing up.
Note: Do not load paper above the line under the symbol on
the edge guide.
4 Slide the edge guides against the paper, but not too
tightly.
5 Select the paper settings on the product’s control panel.
6 Pull out the output tray and raise the paper stopper.
5 Connect the fax line
1 Connect a phone cord to a telephone wall jack and to the
LINE port on your product. See the online User’s Guide
for more information.
2 Select Proceed on the LCD screen to set up the fax, or
select Set Up Later to set it up later.
6 Install software
Note:
• If you are using a Mac or your computer does not have a CD/
DVD drive, an Internet connection is required to obtain the
product software.
• To print from a Chromebook™, go to www.epson.com/
support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for
instructions.
Firmware Update Notice: Epson periodically provides firmware
updates to address issues of security, performance, minor bug fixes
and ensure your printer functions as designed. Your printer was
designed to work only with genuine Epson ink cartridges, therefore
some updates may affect the functionality of third-party ink.
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz and
5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and touch the screen or
power button to wake it from sleep mode.
Setup is unable to find my printer after connecting it
with a USB cable.
Make sure your product is securely connected as shown:
Any questions?
Quick Guide
Basic information and troubleshooting.
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Support
Visit www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and search for your product
to download drivers, view manuals, get FAQs, or contact
Epson.
1 Make sure the product is NOT CONNECTED to your
computer.
Windows®: If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD (Windows only) or download and
run your product’s software package. For the latest
software, visit:
WF-2830
www.epson.com/support/wf2830 (U.S.)
www.epson.ca/support/wf2830 (Canada)
WF-2850
www.epson.com/support/wf2850 (U.S.)
www.epson.ca/support/wf2850 (Canada)
3 Follow the instructions on the computer screen to run the
setup program.
4 When you see the Select Your Connection screen, select
one of the following and follow the on-screen instructions:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
Mobile and voice-activated
printing
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
and tap the menu icon to select the print option.
• Print from wherever you are, next to your printer or remotely,
with Epson Connect™ and Google Cloud Print™. See your
online User’s Guide for instructions or learn more at
www.epson.com/connect (U.S.) or
www.epson.ca/connect (Canada).
• Use voice-activated assistants to print a variety of creative
and everyday items from your Epson product. Simply add
your product to an Epson Connect account, then link the
account to a voice-activated assistant. See
www.epson.com/voice (U.S.) or www.epson.ca/voice
(Canada) for more information.
* May require the Epson Print Enabler or Mopria Print Service app from Google
Play™.
Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to
8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm,
Pacific Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may
apply.
Recycling
Epson offers a recycling program for end of life hardware and
ink cartridges. Please go to www.epson.com/recycle (U.S.)
or www.epson.ca/recycle (Canada) for information on how to
return your products for proper disposal.
Need paper and ink?
Ensure brilliant results with Epson specialty
and plain papers, engineered specifically for
Epson printers. Find Epson papers and
Epson Genuine Ink at www.epson.com
(U.S. sales) or www.epson.ca (Canadian sales)
and at Epson authorized resellers.
Call 800-GO-EPSON (800-463-7766).
WF-2830/WF-2850 replacement ink cartridges
Color Standard-capacity High-capacity
Black 212 212XL
Cyan 212 212XL
Magenta 212 212XL
Yellow 212 212XL
EPSON and Claria are registered trademarks, EPSON Exceed Your Vision is a registered
logomark, and Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
CPD-56928
© 2018 Epson America, Inc., 12/18
Printed in XXXXXX
3 Load paper, short edge first, in the center of the paper
support with the printable side facing up.
Note: Do not load paper above the line under the symbol on
the edge guide.
4 Slide the edge guides against the paper, but not too
tightly.
5 Select the paper settings on the product’s control panel.
6 Pull out the output tray and raise the paper stopper.
5Connect the fax line
1 Connect a phone cord to a telephone wall jack and to the
LINE port on your product. See the online User’s Guide
for more information.
2 Select Proceed on the LCD screen to set up the fax, or
select Set Up Later to set it up later.
6Install software
Note:
• If you are using a Mac or your computer does not have a CD/
DVD drive, an Internet connection is required to obtain the
product software.
• To print from a Chromebook™, go to www.epson.com/
support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for
instructions.
Firmware Update Notice: Epson periodically provides firmware
updates to address issues of security, performance, minor bug fixes
and ensure your printer functions as designed. Your printer was
designed to work only with genuine Epson ink cartridges, therefore
some updates may affect the functionality of third-party ink.
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz and
5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and touch the screen or
power button to wake it from sleep mode.
Setup is unable to find my printer after connecting it
with a USB cable.
Make sure your product is securely connected as shown:
Any questions?
Quick Guide
Basic information and troubleshooting.
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Support
Visit www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and search for your product
to download drivers, view manuals, get FAQs, or contact
Epson.