Contents
Product Basics
Wi-Fi or Wired Networking
Loading Paper
Placing Originals on the Product
- Placing Originals on the Scanner Glass
- Placing Originals in the Automatic Document Feeder
Copying
- Copying Documents or Photos
- Copying Options
Printing from a Computer
Scanning
Faxing
Using External USB Devices with Your Product
- Connecting a USB Device
  - USB Device Photo File Specifications
- Disconnecting a USB Device
Refilling Ink and Replacing the Maintenance Box
Adjusting Print Quality
Cleaning and Transporting Your Product
- Cleaning Your Product
- Transporting Your Product
Solving Problems
Technical Specifications
Notices

Epson C11CH71202 User Manual

Displayed below is the user manual for C11CH71202 by Epson which is a product in the Multifunctionals category. This manual has pages.

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ST-C8000 User's Guide

Contents

ST-C8000 User's Guide ............................................................................................................................. 13

Product Basics .......................................................................................................................................... 14

Using the Control Panel ..................................................................................................................... 14

Control Panel Buttons and Lights .................................................................................................. 15

The LCD Screen ....................................................................................................................... 16

Status Icon Information ............................................................................................................. 16

Entering Characters on the LCD Screen................................................................................... 17

Job/Status Screen..................................................................................................................... 19

Viewing Animations................................................................................................................... 19

Selecting the Date and Time ......................................................................................................... 20

Selecting Your Country or Region ................................................................................................. 21

Setting a Password and Locking the Control Panel ....................................................................... 22

Using Presets............................................................................................................................ 23

Setting User Feature Restrictions (Access Control) ...................................................................... 26

Changing LCD Screen Language.................................................................................................. 27

Adjusting Control Panel Sounds.................................................................................................... 28

Adjusting the Screen Brightness.................................................................................................... 29

Turning Off the Operation Time Out Setting .................................................................................. 30

Preventing PC Connection via USB .............................................................................................. 31

Product Parts Locations ..................................................................................................................... 31

Product Parts - Front ..................................................................................................................... 32

Product Parts - Inside .................................................................................................................... 34

Product Parts - Back...................................................................................................................... 36

Using Power Saving Settings ............................................................................................................. 36

Changing the Sleep Timer Settings ............................................................................................... 37

Changing the Power Off Timer Settings ........................................................................................ 38

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 38

Setting Up Epson Connect Services.............................................................................................. 39

Using Epson Email Print ............................................................................................................... 40

Using the Epson iPrint Mobile App ................................................................................................ 41

Using Epson Remote Print ........................................................................................................... 41

Using Epson Scan to Cloud........................................................................................................... 42

Using AirPrint .................................................................................................................................... 43

Android Printing Using the Epson Print Enabler ................................................................................ 43

Using Fire OS Printing ....................................................................................................................... 44

Using Windows 10 Mobile Printing .................................................................................................... 44

Using Epson Print and Scan App with Windows Tablets ................................................................... 45

Using the Mopria Print Service .......................................................................................................... 45

Wi-Fi or Wired Networking........................................................................................................................ 47

Network Security Recommendations ................................................................................................. 47

Wi-Fi Infrastructure Mode Setup......................................................................................................... 48

Selecting Wireless Network Settings from the Control Panel ........................................................ 49

Wi-Fi Direct Mode Setup .................................................................................................................... 51

Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 52

Modifying the Wi-Fi Direct Network Name or Password ................................................................ 53

Wi-Fi Protected Setup (WPS)............................................................................................................. 56

Using WPS to Connect to a Network ............................................................................................. 56

Printing a Network Status Sheet......................................................................................................... 57

Printing a Network Connection Report ............................................................................................... 58

Network Connection Report Codes and Messages ....................................................................... 60

Configuring Email Server Settings...................................................................................................... 65

Changing or Updating Network Connections ..................................................................................... 67

Accessing the Web Config Utility................................................................................................... 67

Changing a USB Connection to a Wi-Fi Connection...................................................................... 68

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 68

Connecting to a New Wi-Fi Router ................................................................................................ 68

Disabling Wi-Fi Features ............................................................................................................... 69

Loading Paper ........................................................................................................................................... 71

Loading Paper in the Cassettes ......................................................................................................... 71

Paper Loading Capacity..................................................................................................................... 74

Double-sided Printing Capacity.......................................................................................................... 78

Compatible Epson Papers.................................................................................................................. 80

Paper or Media Type Settings - Printing Software.............................................................................. 81

Selecting the Paper Settings for Each Source - Control Panel ........................................................... 82

Paper Type Settings - Control Panel ............................................................................................. 83

Selecting Default Paper Settings - Administrator................................................................................ 84

Selecting the Default Printer Settings ............................................................................................ 84

Paper Source Settings Options................................................................................................. 84

Selecting the Universal Print Settings............................................................................................ 85

Universal Print Settings Options ............................................................................................... 86

Placing Originals on the Product ............................................................................................................. 88

Placing Originals on the Scanner Glass ............................................................................................. 88

Placing Originals in the Automatic Document Feeder ........................................................................ 89

Copying ...................................................................................................................................................... 93

Copying Documents or Photos........................................................................................................... 93

Copying Options................................................................................................................................. 94

Printing from a Computer ......................................................................................................................... 98

Printing with Windows ........................................................................................................................ 98

Selecting Basic Print Settings - Windows ...................................................................................... 99

Paper Source Options - Windows ........................................................................................... 101

Print Quality Options - Windows ............................................................................................. 101

Multi-Page Printing Options - Windows................................................................................... 102

Selecting Double-sided Printing Settings - Windows ................................................................... 102

Double-sided Printing Options - Windows............................................................................... 105

Print Density Adjustments - Windows ..................................................................................... 105

Selecting Additional Layout and Print Options - Windows ........................................................... 106

Custom Color Correction Options - Windows.......................................................................... 108

Image Options and Additional Settings - Windows.................................................................. 109

Header/Footer Settings - Windows ......................................................................................... 109

Selecting a Printing Preset - Windows......................................................................................... 111

Selecting Extended Settings - Windows ...................................................................................... 113

Extended Settings - Windows ................................................................................................. 114

Printing Your Document or Photo - Windows............................................................................... 115

Locking Printer Settings - Windows ............................................................................................. 116

Locked Setting Options........................................................................................................... 118

Entering a User ID and Password for Printing ............................................................................. 119

Selecting Default Print Settings - Windows.................................................................................. 121

Changing the Language of the Printer Software Screens ....................................................... 122

Changing Automatic Update Options .......................................................................................... 123

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 124

Selecting Print Settings - Windows 10 S...................................................................................... 124

Printing on a Mac ............................................................................................................................. 128

Selecting Basic Print Settings - Mac ........................................................................................... 129

Paper Source Options - Mac................................................................................................... 132

Print Quality Options - Mac ..................................................................................................... 132

Selecting Page Setup Settings - Mac .......................................................................................... 133

Selecting Print Layout Options - Mac........................................................................................... 134

Selecting Double-sided Printing Settings - Mac........................................................................... 134

Double-sided Printing Options and Adjustments - Mac........................................................... 136

Selecting Printing Preferences - Mac .......................................................................................... 136

Printing Preferences - Mac...................................................................................................... 137

Printing Your Document or Photo - Mac ...................................................................................... 138

Checking Print Status - Mac.................................................................................................... 139

Cancelling Printing Using a Product Button...................................................................................... 140

Scanning .................................................................................................................................................. 141

Starting a Scan................................................................................................................................. 141

Starting a Scan Using the Product Control Panel ........................................................................ 141

Scanning to Email ................................................................................................................... 143

Scanning to a Connected Computer ....................................................................................... 145

Scanning to a Memory Device ................................................................................................ 146

Scanning to the Cloud............................................................................................................. 148

Control Panel Scanning Options............................................................................................. 150

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 152

Creating a Shared Network Folder.......................................................................................... 152

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 154

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 155

Scanning to a Network Folder or FTP Server.......................................................................... 156

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 159

Starting a Scan from a Scanning Program................................................................................... 161

Starting a Scan from a Smart Device........................................................................................... 163

Entering a User ID and Password for Scanning........................................................................... 163

Scanning a Document in Epson ScanSmart..................................................................................... 164

Saving a Scan ............................................................................................................................. 167

Attaching a Scan to Email............................................................................................................ 168

Sending a Scan to a Cloud Service ............................................................................................. 169

Printing a Scan ............................................................................................................................ 171

Selecting Epson ScanSmart Settings............................................................................................... 172

Changing the Epson Product....................................................................................................... 172

Changing the Scan Settings ........................................................................................................ 173

Changing the File Name Settings ................................................................................................ 176

Changing the Save Settings ........................................................................................................ 177

Save Settings.......................................................................................................................... 179

Customizing Action Icons ............................................................................................................ 181

Scanning in Epson Scan 2 ............................................................................................................... 182

Available Document Source Settings .......................................................................................... 185

Additional Scanning Settings - Main Settings Tab ....................................................................... 185

Additional Scanning Settings - Advanced Settings Tab............................................................... 186

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 187

Image Format Options................................................................................................................. 189

Scan Resolution Guidelines ........................................................................................................ 189

Faxing....................................................................................................................................................... 191

Connecting a Telephone or Answering Machine.............................................................................. 191

Setting Up Fax Features .................................................................................................................. 194

Setting Up Basic Fax Features .................................................................................................... 194

Using the Fax Setup Wizard ................................................................................................... 194

Selecting the Line Type........................................................................................................... 196

Setting the Number of Rings to Answer .................................................................................. 197

Selecting Advanced Fax Settings................................................................................................ 198

Basic Settings - Fax ................................................................................................................ 199

Send Settings - Fax................................................................................................................. 200

Receive Settings - Fax............................................................................................................ 201

Report Settings - Fax .............................................................................................................. 203

Security Settings - Fax............................................................................................................ 204

Setting Up the Fax Utility - Windows............................................................................................ 205

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 207

Setting Up Contacts and Contact Groups......................................................................................... 208

Creating a Contact....................................................................................................................... 209

Editing or Deleting a Contact ....................................................................................................... 211

Creating a Contact Group............................................................................................................ 212

Editing or Deleting a Contact Group ............................................................................................ 214

Sending Faxes ................................................................................................................................. 216

Sending Faxes from the Product Control Panel........................................................................... 216

Sending a Fax Using the Keypad, Contact List, or History...................................................... 216

Fax Sending Options .............................................................................................................. 219

Sending a Fax at a Specified Time ......................................................................................... 221

Sending a Fax on Demand ..................................................................................................... 222

Sending a Stored Fax ............................................................................................................. 224

Dialing Fax Numbers from a Connected Telephone ............................................................... 225

Sending Faxes Using the Fax Utility - Windows .......................................................................... 226

Sending Faxes Using the Fax Utility - Mac .................................................................................. 228

Receiving Faxes............................................................................................................................... 231

Fax Reception ............................................................................................................................. 231

Receiving Faxes Automatically ................................................................................................... 232

Receiving Faxes Manually........................................................................................................... 232

Forwarding Received Faxes........................................................................................................ 233

Receiving a Fax by Polling .......................................................................................................... 234

Viewing a Fax on the LCD Screen (Using the Fax Box)............................................................... 235

Checking Fax Status ....................................................................................................................... 236

Printing Fax Reports......................................................................................................................... 237

Fax Report Options ..................................................................................................................... 238

Using External USB Devices with Your Product................................................................................... 240

Connecting a USB Device................................................................................................................ 240

USB Device Photo File Specifications ......................................................................................... 240

Disconnecting a USB Device............................................................................................................ 241

Refilling Ink and Replacing the Maintenance Box ................................................................................ 242

Ink Safety Precautions ..................................................................................................................... 242

Checking the Ink and Maintenance Box Levels................................................................................ 244

Checking the Ink Levels on Your Product.................................................................................... 244

Checking Maintenance Box Status on the LCD Screen............................................................... 245

Checking Ink and Maintenance Box Levels - Windows ............................................................... 245

Checking Ink and Maintenance Box Levels - Mac ....................................................................... 247

Disabling Special Offers with Windows ....................................................................................... 248

Purchase Epson Ink and Maintenance Box...................................................................................... 248

Ink Bottle and Maintenance Box Part Numbers ........................................................................... 249

Refilling the Ink Tanks ...................................................................................................................... 249

Maintenance Box Replacement ....................................................................................................... 253

Adjusting Print Quality............................................................................................................................ 255

Print Head Maintenance................................................................................................................... 255

Print Head Nozzle Check............................................................................................................. 255

Checking the Nozzles Using the Product Control Panel ......................................................... 255

Checking the Nozzles Using a Computer Utility...................................................................... 257

Print Head Cleaning .................................................................................................................... 259

Cleaning the Print Head Using the Product Control Panel ...................................................... 260

Cleaning the Print Head Using a Computer Utility................................................................... 261

Print Quality Adjustment................................................................................................................... 263

Adjusting the Print Quality Using the Product Control Panel........................................................ 264

Power Cleaning................................................................................................................................ 265

Power Cleaning Using a Computer Utility.................................................................................... 266

Power Cleaning Using the Product Control Panel ....................................................................... 267

Cleaning the Paper Guide ................................................................................................................ 268

Cleaning and Transporting Your Product ............................................................................................. 270

Cleaning Your Product ..................................................................................................................... 270

Transporting Your Product ............................................................................................................... 273

Solving Problems .................................................................................................................................... 279

Checking for Software Updates........................................................................................................ 279

Product Status Messages ................................................................................................................ 280

Running a Product Check ................................................................................................................ 282

Resetting Control Panel Defaults ..................................................................................................... 284

Solving Setup Problems ................................................................................................................... 285

Product Does Not Turn On or Off................................................................................................. 285

Noise After Filling the Ink............................................................................................................. 285

Software Installation Problems .................................................................................................... 286

Solving Network Problems ............................................................................................................... 286

Product Cannot Connect to a Wireless Router or Access Point .................................................. 287

Network Software Cannot Find Product on a Network................................................................. 288

Product Does Not Appear in Mac Printer Window ....................................................................... 289

Wireless Network Connection is Unstable on a Mac ................................................................... 289

Cannot Print Over a Network....................................................................................................... 290

Cannot Scan Over a Network ...................................................................................................... 291

Solving Copying Problems ............................................................................................................... 291

Product Makes Noise, But Nothing Copies.................................................................................. 292

Product Makes Noise When It Sits for a While............................................................................. 292

Originals Do Not Feed From the Automatic Document Feeder.................................................... 292

Solving Paper Problems................................................................................................................... 293

Paper Feeding Problems............................................................................................................. 294

Paper Jams Inside the Product.................................................................................................... 295

Paper Ejection Problems ............................................................................................................. 295

Solving Problems Printing from a Computer..................................................................................... 295

Nothing Prints.............................................................................................................................. 296

Product Icon Does Not Appear in Windows Taskbar ................................................................... 297

Printing is Slow ............................................................................................................................ 298

Solving Page Layout and Content Problems.................................................................................... 299

Inverted Image............................................................................................................................. 300

Too Many Copies Print ................................................................................................................ 300

Blank Pages Print ........................................................................................................................ 300

Incorrect Margins on Printout....................................................................................................... 301

Incorrect Characters Print............................................................................................................ 301

Incorrect Image Size or Position.................................................................................................. 302

Slanted Printout........................................................................................................................... 302

Solving Print Quality Problems......................................................................................................... 303

White or Dark Lines in Printout .................................................................................................... 303

Blurry or Smeared Printout .......................................................................................................... 304

Faint Printout or Printout Has Gaps ............................................................................................. 306

Grainy Printout............................................................................................................................. 307

Incorrect Colors ........................................................................................................................... 308

Solving Scanning Problems ............................................................................................................. 309

Scanning Software Does Not Operate Correctly ......................................................................... 309

Cannot Start Epson Scan 2 ......................................................................................................... 310

Scanning is Slow ......................................................................................................................... 311

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 311

Solving Scanned Image Quality Problems ....................................................................................... 313

Image Consists of a Few Dots Only............................................................................................. 313

Line of Dots Appears in All Scanned Images............................................................................... 314

Straight Lines in an Image Appear Crooked ................................................................................ 314

Scanned Image Quality Problems ............................................................................................... 314

Image Colors are Patchy at the Edges ........................................................................................ 316

Ripple Patterns Appear in an Image ............................................................................................ 316

Scanned Image Edges are Cropped ........................................................................................... 316

Solving Faxing Problems.................................................................................................................. 316

Cannot Send or Receive Faxes................................................................................................... 317

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 319

Fax Memory Full Error Appears................................................................................................... 319

Sent Fax is Received in an Incorrect Size ................................................................................... 320

Received Fax is Not Printed ........................................................................................................ 320

Solving USB Device Problems ......................................................................................................... 321

Cannot View or Print from a USB Device..................................................................................... 321

Cannot Save Files on a USB Device ........................................................................................... 321

Cannot Transfer Files To or From a USB Device......................................................................... 322

Uninstall Your Product Software....................................................................................................... 322

Uninstalling Product Software - Windows.................................................................................... 322

Uninstalling Product Software - Mac............................................................................................ 324

Where to Get Help............................................................................................................................ 324

Technical Specifications ........................................................................................................................ 326

Windows System Requirements ...................................................................................................... 326

Mac System Requirements .............................................................................................................. 327

Paper Specifications ........................................................................................................................ 328

Printable Area Specifications ........................................................................................................... 329

Automatic Document Feeder (ADF) Specifications .......................................................................... 330

Scanning Specifications ................................................................................................................... 331

Fax Specifications ............................................................................................................................ 331

Ink Specifications ............................................................................................................................. 332

Dimension Specifications ................................................................................................................. 333

Electrical Specifications ................................................................................................................... 333

Environmental Specifications ........................................................................................................... 334

Interface Specifications .................................................................................................................... 334

External USB Device Specifications................................................................................................. 334

Network Interface Specifications ...................................................................................................... 335

Safety and Approvals Specifications ................................................................................................ 338

Notices ..................................................................................................................................................... 339

Important Safety Instructions............................................................................................................ 339

General Product Safety Instructions ............................................................................................ 339

Wireless Connection Safety Instructions ..................................................................................... 341

LCD Screen Safety Instructions................................................................................................... 341

Telephone Equipment Safety Instructions ................................................................................... 342

FCC Compliance Statement............................................................................................................. 342

Binding Arbitration and Class Waiver ............................................................................................... 345

Trademarks...................................................................................................................................... 348

Copyright Notice............................................................................................................................... 349

libTIFF Software Acknowledgment.............................................................................................. 349

A Note Concerning Responsible Use of Copyrighted Materials................................................... 350

Default Delay Times for Power Management for Epson Products ............................................... 350

Copyright Attribution.................................................................................................................... 350

ST-C8000 User's Guide

Welcome to the ST-C8000 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Using the Control Panel

Product Parts Locations

Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Using AirPrint

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Using the Mopria Print Service

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights

Selecting the Date and Time

Selecting Your Country or Region

Setting a Password and Locking the Control Panel

Setting User Feature Restrictions (Access Control)

Changing LCD Screen Language

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Preventing PC Connection via USB

Parent topic: Product Basics

Control Panel Buttons and Lights

1The power button and power light

2The home button

3The help button

4The Interrupt button

5The Reset button

6 The Contacts button

7 The Cclear button

8 The numeric keypad

9 The Job/Status button, the Error light, and the Data light

10 The Paper Setting button

11 The stop button

12 The LCD screen

13 The output tray button

14 The Received Fax light

The LCD Screen

Status Icon Information

Entering Characters on the LCD Screen

Job/Status Screen

Viewing Animations

Parent topic: Using the Control Panel

The LCD Screen

1 Displays various status information; select an icon to check its status or adjust its settings

2 Menu options

3 Select to display the Job/Status menu

4 Select a tab to view different options and settings

5 Setting options

6 Displays available buttons

Parent topic: Control Panel Buttons and Lights

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

Displays the maintenance box status screen.

Displays the network connection status; select the icon to set up or change your network

connection.

• The product is not connected to a wired (Ethernet) network.

• The product is connected to a wired (Ethernet) network.

• The product is not connected to a wireless network.

• The product is searching for an SSID or experiencing a wireless network

connection issue.

• The product is connected to a wireless network; the number of bars indicates the

connection's signal strength.

• Wi-Fi Direct is not enabled.

• Wi-Fi Direct is enabled.

The Quiet Mode setting is enabled or disabled. Select the icon to change the setting.

Depending on the selected paper type and print quality, when this feature is enabled noise

is reduced during printing, but print speed may also be reduced.

Displays the Fax Data Information screen.

Displays additional information or instructions, such as loading paper or placing a

document on the scanner; select the icon to display the information.

There is a problem with the indicated setting; select the icon for information on resolving

the problem.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

1 Displays the character count

2 Moves the cursor left or right

3 Switches between uppercase and lowercase characters, numbers and symbols

4 Switches between characters and numbers or symbols

5 Displays a list of common domain names to choose from

6 Enters a space

7 Select when you are finished

8 Deletes the previous character

Parent topic: Control Panel Buttons and Lights

Job/Status Screen

You can press the Job/Status to view the status of your product or print jobs.

1 Select to view active jobs or the job history

2 Select a job filter

3 Displays a list of ongoing jobs or the job history

4 Displays approximate maintenance box level

5 Displays any errors; select the error for details

Parent topic: Control Panel Buttons and Lights

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a

problem.

1. Select the help icon.

2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on

common procedures.

3. Select a topic from the list of available topics and follow the on-screen instructions.

Parent topic: Control Panel Buttons and Lights

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and

choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Basic Settings >Date/Time Settings.

You see a screen like this:

3. Select Daylight Saving Time.

4. Select the setting that applies to your area:

•Winter: it is winter or your region does not use Daylight Saving Time (DST)

•Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the

season. When you change from Winter to Summer, your product automatically sets its clock ahead

one hour. When you change from Summer to Winter, it sets its clock back one hour.

5. Select Date/Time.

6. Select the date format you want to use.

7. Use the numeric keypad to enter the current date.

8. Select the time format you want to use.

9. Use the numeric keypad to enter the current time.

Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: If you change the country or region, your fax settings return to their defaults and you must select

them again. This setting can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Basic Settings >Country/Region.

You see a screen like this:

3. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

4. If the setting is correct, select Yes. (If not, select No and retry.)

Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being

changed:

• Network settings

• Web Service settings

• Scan settings

• System Administration settings

• Fax settings

• Web Config settings

• EpsonNet Config settings

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings >General Settings >System Administration >Security Settings >Admin

Settings >Admin Password >Register.

You see a screen like this:

3. Use the displayed keyboard to enter a password and select OK.

4. Enter your password again to confirm.

Note: Keep a copy of your password in a safe place.

5. Select OK.

6. Turn Lock Setting on.

When the control panel is locked, you must enter the password to access any of the locked settings.

Note: If you forget your password, contact Epson for assistance.

Using Presets

Parent topic: Using the Control Panel

Related tasks

Setting User Feature Restrictions (Access Control)

Using Presets

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them

whenever necessary.

Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your

administrator for assistance.

1. Press the home button, if necessary.

2. Select Presets.

You see a screen like this:

3. Select Add New. Enter the Administrator password, if necessary.

Note: You can save up to 50 presets.

4. Select the function for which you want to set up a preset.

You see the main screen for that function, such as the Copy screen:

5. Select the settings you want to save and select Register.

You see a screen like this:

6. Select Name.

You see a screen like this:

7. Use the displayed keyboard to enter a name for the preset and select OK.

8. Select OK.

When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset

name from the list.

Parent topic: Setting a Password and Locking the Control Panel

Related tasks

Entering Characters on the LCD Screen

Setting User Feature Restrictions (Access Control)

Using Web Config Access Control Settings, you can restrict product features for individual users to

prevent misuse of the product. Restricted features require the user to enter an ID and password on the

product control panel.

After you setup feature restrictions, you must enable them using the product control panel.

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings >General Settings.

You see a screen like this:

3. Scroll down and select System Administration >Security Settings >Access Control.

4. Select On.

5. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD

scanning function.

Parent topic: Using the Control Panel

Related tasks

Setting a Password and Locking the Control Panel

Entering a User ID and Password for Scanning

Entering a User ID and Password for Printing

Changing LCD Screen Language

You can change the language used on the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings.

You see a screen like this:

3. Select Basic Settings.

4. Scroll down and select Language.

5. Select a language.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

Note: This setting can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Basic Settings >Sound.

You see a screen like this:

3. Do one of the following:

• To mute all control panel sounds, turn the Mute setting on.

• To select a specific sound level, select Normal Mode or Quiet Mode.

Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.

4. If you did not mute the sounds, select Button Press to adjust the volume level.

5. Press to decrease or to increase the sound.

6. Select OK to exit.

Note: You can also adjust the Sound Type and the sound level for various product functions.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings >General Settings.

You see a screen like this:

3. Select Basic Settings >LCD Brightness.

4. Press the –or +icons to decrease or increase the brightness.

5. Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes

of inactivity. This feature is enabled by default, but you can turn it off.

Note: This setting can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings.

You see a screen like this:

3. Select Basic Settings.

4. Scroll down and set Operation Time Out to Off.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the

product and protects the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Printer Settings >PC Connection via USB.

You see a screen like this:

3. Select Disable.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you

can use these codes to locate and correct the problem.

1 Automatic Document Feeder (ADF) cover

2 ADF edge guides

3 ADF input tray

4 ADF input support

5 ADF output tray

6 Paper cassette 1

7 Paper cassette 2

1 Paper support and extension

2 Rear paper feed edge guides

3 Rear paper feed slot

4 Output tray

5 Paper cassette edge guides

6 Paper cassette

7 Paper cassette cover

Parent topic: Product Parts Locations

Product Parts - Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use

these codes to locate and correct the problem.

1 Document cover

2 Document mat

3 Scanner glass

4 Control panel

5 USB Type A port for external devices

6 Ink tank cover

7 Ink tanks

8 Ink tank cap

1 Maintenance box cover

2 Scanner unit

3 Print head

4 Transportation lock

5 Inner cover

Parent topic: Product Parts Locations

Product Parts - Back

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use

these codes to locate and correct the problem.

1 Rear cover

2 AC inlet

3Line port

4USB port

5LAN port

6EXT. port

Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period

of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access this setting, contact your

administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Basic Settings >Sleep Timer.

You see a screen like this:

3. Do one of the following:

• Select the –or +icon to decrease or increase the number of minutes.

• Select the number of minutes on the LCD screen, select the number of minutes from the on-

screen keypad, and select OK.

4. Select OK.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

Note: This setting can be locked by an administrator. If you cannot access this setting, contact your

administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Basic Settings >Power Off Timer.

You see a screen like this:

3. Select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages

from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with

Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Parent topic: Product Basics

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your

product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings >General Settings.

You see a screen like this:

3. Select Web Service Settings >Epson Connect Services.

You see a screen like this:

4. Select Register.

5. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone,

tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a

PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the

attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below

to use your product control panel to activate your unique email address. Or visit epson.com/connect

(U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email

Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's

email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets

you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can

scan and save a file on your device, send it as an email, or upload it to an online service such as Box,

Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean)

to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson

Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software,

visit epsonconnect.com to create your account and register your product to the Epson Connect

service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print

Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer

application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online

service directly from your Epson product. Register an email address or online services such as Box,

DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software,

visit epsonconnect.com to create your account and register your product to the Epson Connect

service.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you

selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your

Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to

install drivers or download software.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Selecting Default Paper Settings - Administrator

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone

or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson

product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu

icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product.

There is no software to download, no drivers to install, and no cables to connect. With just a few taps in

Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson

product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your

product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your

Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria

Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson

product. There is no software to download, no drivers to install, and no cables to connect. Look for the

print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your

product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface

RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and

capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply

scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to

your Epson product or any Mopria-certified product from other manufacturers. You can download the

Mopria Print Service from Google Play.

Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Mopria Print Service app from Google Play.

Note: On some Samsung Galaxy devices, Mopria may come preinstalled.

3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if

necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu

icon and select Print. Then select All printers, select your Epson product, adjust your print settings,

and print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

Printing a Network Connection Report

Configuring Email Server Settings

Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network

environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and

fax lines, and other intrusions:

•Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network

security such as a network password can deter interception of traffic over the wireless LAN. Your

router may already have a default password enabled by your Internet service provider (ISP). See your

ISP and router documentation for instructions on how to change the default password and better

secure your network.

•Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead,

connect it to a router or other network connection protected by a firewall. Your router may already

have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best

results, set up and use a private IP address for your network connection.

•Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator

password to deter access by unauthorized users to personal data stored on your product, such as IDs,

passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point.

The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install

the necessary software by downloading it from the Epson website. The installer program guides you

through network setup.

Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not

responsible for backing up or recovering data and settings during or after the warranty period. We

recommend that you make your own backup or print out your network data and settings.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup,Change Settings, or Change to Wi-Fi connection, depending on your current

connection settings.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use

the displayed keyboard to enter your network name.

7. Select the Enter Password field and enter your wireless password using the on-screen keyboard.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and

lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select .

• To enter a space, select Space.

8. Select OK when you finish entering your password.

9. Confirm the displayed network settings and select Start Setup to save them.

10. Do one of the following:

• If setup was successful, select Close to exit.

• If setup was unsuccessful, select Print Check Report to print a network setup report or select Re-

enter to re-enter your network name and password.

11. Press the home icon to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the

product is not connected to the network, you may have selected the wrong network name or entered

the password incorrectly. Repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without

requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network

access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct Mode (Simple AP)

Modifying the Wi-Fi Direct Network Name or Password

Parent topic: Wi-Fi or Wired Networking

Enabling Wi-Fi Direct Mode (Simple AP)

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer,

mobile devices, or other devices (up to 8) without a wireless router or access point.

Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your

mobile device before connecting to the product.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

You see this screen:

5. Do one of the following to complete Wi-Fi Direct setup:

• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the

instructions on your device. Select Next on the LCD screen to display your product information,

then open the compatible Epson printing app on your device and select your product. Select

Complete on the LCD screen.

• For Android devices, select Android. Open the compatible Epson printing app on your device and

select your product. Select Complete on the LCD screen.

• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network

name (SSID) displayed on the LCD screen and enter the password shown. Select Next on the

LCD screen to display your product information, then follow the instructions on the LCD screen.

The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on

the product.

Parent topic: Wi-Fi Direct Mode Setup

Modifying the Wi-Fi Direct Network Name or Password

You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi

Direct network.

Note: If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Change.

You see this screen:

6. Do one of the following:

• To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select

Change, then use the on-screen keyboard to enter the new network name.

• To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on-

screen keyboard to enter your new Wi-Fi Direct password.

Note: Your password must be at least 8 and no more than 22 characters long.

Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will

be disconnected when you change the network name or password.

7. When entering your Wi-Fi Direct network name or password, do the following:

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select .

• To enter a space, select .

• To finish entering your network name or password, select OK.

8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the

LCD screen, then enter the password shown.

Note: Make a note of the SSID and password that appear.

9. Press the home button to return to the Home screen.

Computers and wireless devices can now access the product using the new network name and

password.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your

product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access

point. If there is no hardware button, there may be a virtual WPS button in the software for the device.

Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to

connect your product to the network.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup or Change Settings.

5. Select Push Button Setup (WPS).

6. Follow the instructions on the LCD screen to complete WPS setup.

Note: Make sure you press Start Setup within two minutes of activating WPS on your router.

7. Press the home icon to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the

product is not connected to the network, repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have

using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the cassette.

2. Press the home icon, if necessary.

3. Select Settings.

You see a screen like this:

4. Select Network Settings >Network Status >Print Status Sheet.

5. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your

product on a network.

1. Make sure a few sheets of plain paper are loaded in the lower cassette.

2. Press the home icon, if necessary.

3. Select Settings.

You see a screen like this:

4. Select Network Settings >Connection Check.

5. Select Print Check Report to print the network connection report.

Examine any error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may

encounter with network connections. The tables here list solutions to problems based on the error codes

and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is

connected and network devices such as

hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are

turned on, and the network cable is securely connected to

your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable

and set up Wi-Fi again. Ethernet and Wi-Fi cannot be

connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found.

Confirm that the router/access point is

turned on and the wireless network (SSID)

is set up correctly. Contact your network

administrator for assistance.

No wireless network names (SSID) found.

Confirm that the wireless network name

(SSID) of the PC you wish to connect is set

up correctly. Contact your network

administrator for assistance.

Entered security key/password does not

match the one set for your router/access

point. Confirm security key/password.

Contact your network administrator for

assistance.

Check the following:

• Make sure your router or access point is turned on, and

is correctly connected to your computer or network

device.

• Turn off the router or access point, wait about 10

seconds, and turn it on again.

• Move your product closer to your router or access point,

and remove any obstacles between them. Also move

your product away from devices such as wireless

phones or microwaves.

• Confirm that the SSID shown on the network

connection report matches the label on your router or

access point. Also make sure your SSID uses only

ASCII characters and symbols, or your product cannot

display the SSID correctly.

• If you are trying to connect using the WPS push button

method, make sure your router or access point supports

it.

• If you are using a network password, check the label on

your router or access point to confirm that you are using

the correct password, or check with your network

administrator or router/access point documentation.

• If you are connecting to a smart device that generates

an SSID, check the device documentation for the SSID

and password you should use.

• If your wireless connection suddenly disconnects, and

another smart device was added to the network using a

WPS push button method or your network was set up

using a non-WPS push button method, try downloading

and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not

match the current setting of the printer.

Confirm security mode. Contact your

network administrator for assistance.

If the security on your router or access point is not one of

the following types, change the type of security on your

router or access point and reset your product's network

settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

• WPA3-SAE (AES)

• WPA2/WPA3-Enterprise

E-6

MAC address of your printer may be

filtered. Check whether your router/access

point has restrictions such as MAC address

filtering. See the documentation of the

router/access point or contact your network

administrator for assistance.

If your router or access point has MAC address filtering

enabled, register your product's MAC address so it is not

filtered. Locate the MAC address on the network

connection report and check your router or access point

documentation for instructions.

If your router or access point is using shared

authentication with WEP security, confirm that you are

using the correct authentication key and index.

If your router or access point limits the number of

connected devices, raise the connection limit. See your

router or access point documentation for instructions.

E-8

Incorrect IP address is assigned to the

printer. Confirm IP address setup of the

network device (hub, router, or access

point). Contact your network administrator

for assistance.

If your product's Obtain IP Address setting is set to Auto,

enable DHCP on your router or access point. If it is set to

Manual, the IP address may be out of range or on a

different network segment; set a valid IP address using

your product control panel or the Web Config utility.

You can also try turning off your product and the router or

access point, waiting about 10 seconds, and turning them

on again.

Error code and message Solution

E-9

Confirm the connection and network setup

of the PC or other device. Connection using

the EpsonNet Setup is available. Contact

your network administrator for assistance.

Make sure your computer or network device are turned

on. Also make sure that you can access the Internet and

other devices on the same network from the devices you

are trying to connect to your product.

If you still cannot connect to your product, turn off your

router or access point, wait about 10 seconds, and turn it

on again. Download and install your product software

again to reset your network settings.

E-10

Confirm IP address, subnet mask, and

default gateway setup. Connection using

the EpsonNet Setup is available. Contact

your network administrator for assistance.

Make sure other devices on the network are turned on and

do the following:

• If your product's Obtain IP Address setting is set to

Manual, check the IP address, subnet mask, and

default gateway addresses on the network connection

report to see if they are correct. If not, correct the

settings.

• If DHCP is enabled, set your product's Obtain IP

Address setting to Auto. If you want to use the DHCP-

assigned address as a static address, set the Obtain IP

Address setting to Manual, enter the product's IP

address as listed on the network connection report, and

set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your

router or access point, wait about 10 seconds, and turn it

on again.

E-11

Setup is incomplete. Confirm default

gateway setup. Connection using the

EpsonNet Setup is available. Contact your

network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual,

check that the default gateway address listed on the

network connection report is correct. Also turn on the

device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to

the first number

-IP address, subnet mask, or default

gateway setup is correct

Contact your network administrator for

assistance.

Make sure other devices on the network are turned on and

do the following:

• Make sure the IP address, subnet mask, and default

gateway addresses are correct, if you are entering them

manually.

• Confirm that the subnet mask and default gateway

addresses for other devices are the same.

• Make sure the IP address does not conflict with other

devices.

If you still cannot connect to your product, do the

following:

• Turn off your router or access point, wait about 10

seconds, and turn it on again.

• Download and install your product software again to

reset your network settings.

• If your router or access point uses WEP security with

several registered passwords, make sure that the first

registered password is set on your product.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to

the first number

-Connection and network setup of the PC

or other device is correct

Contact your network administrator for

assistance.

Make sure your router, access point, and/or hub are

turned on. Also make sure the TCP/IP setup on your

router, access point, and/or hub is not set manually; this

may cause your product's network settings to differ from

the manually set up devices.

If you still cannot connect to your product, do the

following:

• Turn off your router or access point, wait about 10

seconds, and turn it on again.

• Download and install your product software again to

reset your network settings.

• If your router or access point uses WEP security with

several registered passwords, make sure that the first

registered password is set on your product.

Network Environment Messages

Message Solution

The Wi-Fi environment needs to be

improved. Turn the wireless router off and

then turn it on. If the connection does not

improve, see the documentation for the

wireless router.

Move your product closer to your router or access point,

and remove any obstacles between them. Then turn off

your router or access point, wait about 10 seconds, and

turn it back on again. If you still cannot connect to your

product, check the documentation that came with your

router or access point for solutions.

*No more devices can be connected.

Disconnect one of the connected devices if

you want to add another one.

You can connect up to 8 computers or other devices to

your product using a Wi-Fi Direct (Simple AP) connection.

If you want to add another device, disconnect an existing

connected device first.

The same SSID as Wi-Fi Direct exists in

the environment. Change the Wi-Fi Direct

SSID if you cannot connect a smart device

to the printer.

Change the Wi-Fi Direct SSID.

Parent topic: Printing a Network Connection Report

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email, you need to configure the email

server. You can select settings for the email server using the product control panel.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact

your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Network Settings.

You see a screen like this:

3. Select Advanced >Email Server >Server Settings.

You see a screen like this:

4. Select one of the options shown above, then select the settings you want to use. Contact your

internet service provider if necessary to confirm the authentication method for the email server.

5. Select Proceed to save your settings.

6. Select Close to exit.

7. Select Connection Check to verify the connection to the email server.

Parent topic: Wi-Fi or Wired Networking

Related tasks

Scanning to Email

Forwarding Received Faxes

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Connecting to a New Wi-Fi Router

Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser.

You do this by accessing your product's built-in Web Config utility from a computer or other device that is

connected to the same network as your product.

Note: For more information on the Web Config utility, see the Administrator's Guide.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web

browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change

to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the

Start Here sheet.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired

network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your

product's Wi-Fi connection to the new router.

1. Do one of the following:

•Windows: Uninstall your product software.

•Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the

Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or

need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and

password, and any network settings selected for the Epson Connect services you may use.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Start Setup to disable Wi-Fi.

8. Select Close.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper in the Cassettes

Paper Loading Capacity

Double-sided Printing Capacity

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings for Each Source - Control Panel

Selecting Default Paper Settings - Administrator

Loading Paper in the Cassettes

You can load paper up to this size in the paper cassettes: A3 (11.7 × 16.5 inches [297 × 420 mm])

1. Make sure the product is not operating and pull out the paper cassette.

2. Slide the side edge guides outward all the way, then slide the side front edge guide to the paper size

you are using.

3. Load paper with the printable side facedown.

4. Slide the side edge guides against the paper.

Note: Make sure the paper fits beneath the arrow mark inside the edge guides.

5. Insert the paper cassette all the way into the product.

6. Do one of the following:

• Select the size and type of paper you loaded on the LCD screen.

• Press the Paper Setting button, select the paper source, and select the size and type of paper

you loaded.

• Select Settings >General Settings >Printer Settings >Paper Source Settings >Paper

Setting to select the size and type of paper you loaded.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load only plain paper in cassette 2.

• Load paper short edge first, no matter which way your document faces.

• Load the printable side facedown.

• Load letterhead or pre-printed paper top edge first.

• Do not load paper above the line underneath the arrow mark inside the edge guides.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Paper Specifications

Paper Loading Capacity

As described in the tables below, do not load paper in the paper cassettes above the arrow marks on

these stickers inside the cassette:

• Use this guide for standard paper:

• Use this guide for thick paper and envelopes:

Standard and Thick Paper Capacity

You can load up to the following number of sheets in the rear paper feed slot (paper tray):

• 50 sheets of standard paper; load only 1 sheet of paper in a user-defined size between 19 inches

(483.1 mm) and 236 inches (6000 mm) long (available only when printing from a computer)

• 20 sheets of thick paper (25 to 68 lb [91 to 256 g/m2]); load only 1 sheet of thick paper in a user-

defined size between 19 inches (483.1 mm) and 236 inches (6000 mm) long (available only when

printing from a computer)

• 10 envelopes

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High-quality plain

paper

13 × 19 inches

(330 × 483 mm)

— 50

A3 (11.7 × 16.5 inches

[297 × 420 mm]), A4

(8.3 × 11.7 inches

[210 × 297 mm]),

Letter (8.5 × 11 inches

[216 × 279 mm]),

Legal (8.5 × 14 inches

[216 × 356 mm]),

11 × 17 inches

(279 × 432 mm),

Executive (7.25 × 10.5

inches [184 × 267

mm]), Mexico-Oficio

(8.5 × 13.4 inches

[216 × 340 mm]),

Oficio 9 (8.46 × 12.4

inches

[215 × 315 mm])

250 50

A5 (5.8 × 8.2 inches

[148 × 210 mm]), A6

(4.1 × 5.8 inches

[105 × 148 mm]), B6

(5 × 7.2 inches

[128 × 182 mm]), Half

Letter (5.5 × 8.5

inches

[140 × 216 mm])

250 — 50

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High-quality plain

paper

User defined (3.5 × 5

inches [89 × 127 mm]

to 11.7 × 17 inches

[297 × 431.8 mm])

250 — —

User defined (3.5 × 17

inches [89 × 431.9

mm] to 11.7 × 47.2

inches [297 × 1200

mm])

1 — —

User defined (7.5 ×

10.1 inches [182 × 257

mm] to 11.7 × 17

inches [297 × 431.8

mm])

— 250 —

User defined (7.5 × 17

inches [182 × 431.9

mm] to 11.7 × 47.2

inches [297 × 1200

mm])

— 1 —

User defined (2.5 × 5

inches [64 × 127] to 13

× 19 inches [329 ×

483])

— — 50

User defined (2.5 × 19

inches [64 × 483.1] to

13 × 236.2 inches [329

× 6000 mm])

— — 1

Envelopes #10 10 — 10

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Thick paper (24 to 43

lb [91 to 160 g/m2])

Supported paper

sizes*

50 — 20

User defined (3.5 × 5

inches [89 × 127 mm]

to 11.7 × 17 inches

[297 × 431.8 mm])

50 — —

User defined (3.5 × 17

inches [89 × 431.9

mm] to 11.7 × 47.2

inches [297 ×

1200 mm])

1 — —

User defined (2.5 × 5

inches [64 × 127 mm]

to 13 × 19 inches [329

× 483 mm])

— — 20

User defined (2.5 × 13

inches [64 × 329 mm]

to 19 × 236.2 inches

[483.1 × 6000 mm])

— — 1

* Select the paper specification link below to view the list of supported paper sizes.

Epson Paper Capacity

Paper type Loading capacity

Cassette 1 Cassette 2 Rear paper feed slot

Epson Bright White

Paper

Epson Bright White

Premium Paper

Epson Multipurpose

Plus Paper

250 sheets 50 sheets

Paper type Loading capacity

Cassette 1 Cassette 2 Rear paper feed slot

Epson Presentation

Paper Matte

Epson High Quality Ink

Jet Paper

100 sheets — 20 sheets

Epson Premium Photo

Paper Glossy

Epson Premium Photo

Paper Semi-gloss

Epson Ultra Premium

Photo Paper Glossy

Epson Premium

Presentation Paper

Matte

50 sheets — 20 sheets

Note: When printing at a user-defined size on genuine Epson paper, you can print using Standard or

Normal print quality. Even if the printer driver allows you to choose a higher print quality, your product

uses Standard or Normal print quality.

Parent topic: Loading Paper

Related references

Paper Specifications

Double-sided Printing Capacity

Automatic Double-sided Printing

You can automatically print double-sided from any paper source on the following sizes of standard

paper:

• Letter (8.5 × 11 inches [216 × 279 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• Executive (7.25 × 10.5 inches [184 × 267 mm])

• A5 (5.8 × 8.2 inches [148 × 210 mm])

• B5 (7.2 × 10.1 inches [182 × 257 mm])

• Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])

• Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])

Note: You can automatically print double-sided on thick paper in supported sizes from cassette 1 or the

rear paper feed slot (paper tray) only.

Manual Double-sided Printing

You can use the rear paper feed to manually print double-sided pages on the following papers:

Paper type Size Manual double-sided

printing capacity

Plain paper

Copier paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High quality plain paper

Supported paper sizes130 sheets

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Letter (8.5 × 11 inches

[216 × 279 mm])

30 sheets

Thick paper 1 (25 to 43 lb [91 to 160

g/m2])

Thick paper 2 (43 to 68 lb [161 to

256 g/m2])

Supported paper sizes110 sheets

User defined21 sheet

1: Select the paper specification link below to view the list of supported paper sizes.

2: Available only when printing from a computer.

Parent topic: Loading Paper

Related references

Paper Specifications

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S.

or 800-807-7766 in Canada.

Note: Paper/media availability varies by country.

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

[216 × 279 mm])

S041586 500

Epson Bright White Premium

Paper

Letter (8.5 × 11 inches

[216 × 279 mm])

S450218 500

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

[216 × 279 mm])

S450217 500

Epson Presentation Paper Matte Legal (8.5 × 14 inches

[216 × 356 mm])

S041067 100

Letter (8.5 × 11 inches

[216 × 279 mm])

S041062 100

Epson Premium Presentation

Paper Matte

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches

[216 × 279 mm])

S041257

S042180

100

Epson Photo Paper Glossy Letter (8.5 × 11 inches

[216 × 279 mm])

S041141

S041649

S041271

100

Epson Premium Photo Paper

Glossy

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches

[216 × 279 mm])

S042183

S041667

Paper Type Size Part number Sheet count

Epson Ultra Premium Photo Paper

Glossy

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches

[216 × 279 mm])

S042182

S042175

Epson Premium Photo Paper

Semi-gloss

Letter (8.5 × 11 inches

[216 × 279 mm])

S041331 20

Parent topic: Loading Paper

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Plain Paper / Bright White Paper

High-quality plain paper High-Quality Plain Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Pre-printed paper Preprinted

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Premium Presentation Paper Matte

Thick paper (25 to 40 lb [91 to 150 g/m2]) Card Stock 1

For this paper Select this paper Type or Media Type setting

Thick paper (40 to 53 lb [151 to 200 g/m2]) Card Stock 2

Thick paper (53 to 68 lb [201 to 256 g/m2]) Card Stock 3

Note: The settings listed here are available only when printing from your computer; they do not apply to

your product's control panel settings.

Parent topic: Loading Paper

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each source using the control panel on the

product.

1. Press the Paper Setting button.

You see a screen like this:

2. Select a paper source.

3. Select the size and type of paper you loaded.

4. Select the back arrow to select another paper source or press the home button to return to the

Home screen.

Paper Type Settings - Control Panel

Parent topic: Loading Paper

Paper Type Settings - Control Panel

Select a Paper Type setting that matches the paper you loaded.

Paper type loaded Paper Type setting

Plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Plain Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Pre-printed paper Preprinted

High-quality plain paper High Quality Plain Paper

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Prem. Matte

Thick paper (25 to 40 lb [91 to 150 g/m2]) Card Stock 1

Thick paper (40 to 53 lb [151 to 200 g/m2]) Card Stock 2

Thick paper (53 to 68 lb [201 to 256 g/m2]) Card Stock 3

Parent topic: Selecting the Paper Settings for Each Source - Control Panel

Selecting Default Paper Settings - Administrator

As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact

your administrator for assistance.

Selecting the Default Printer Settings

Selecting the Universal Print Settings

Parent topic: Loading Paper

Selecting the Default Printer Settings

You can change default printer settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact

your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Printer Settings.

3. Select one of these options for the Auto Error Solver setting:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error

occurs, or to print only what the printer could process when a full memory error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select Paper Source Settings.

5. Select the Paper Source Settings options you want to use.

6. When you are finished, press the home button to return to the Home screen.

Paper Source Settings Options

Parent topic: Selecting Default Paper Settings - Administrator

Paper Source Settings Options

Select the paper source options you want to use for your print jobs.

Paper Source

Settings option

Available settings Description

Paper Setting Various Select the paper size and type for each paper source

Rear Paper Feed

Priority

On Select On to give printing priority to paper loaded in the rear

paper feed slot

Off

A4/Letter Auto

Switching

On Select On to switch the selected paper size to match the

loaded paper (Letter or A4) if the wrong size is selected

Off

Auto Select

Settings

Copy Select On for any of these settings to automatically print on

paper from any source containing paper that matches your

paper settings

Fax

Other

Error Notice Paper Size Notice Select On for either of these settings to display an error

message when the selected paper type or size does not

match the loaded paper

Paper Type Notice

Paper Setup

Auto Display

On Select On to automatically display a menu that lets you

select the paper size and type when you load paper in the

product

Note: If you disable this setting, you will not be able to print

using AirPrint.

Off

Parent topic: Selecting the Default Printer Settings

Selecting the Universal Print Settings

You can change the default universal print settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact

your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Printer Settings >Universal Print Settings.

You see a screen like this:

3. Adjust the settings as necessary.

4. When you are finished, press the home button to return to the Home screen.

Universal Print Settings Options

Parent topic: Selecting Default Paper Settings - Administrator

Universal Print Settings Options

Select the universal print setting options you want to use for your print jobs.

Universal Print

Settings option

Available settings Description

Top Offset — Adjust the top or left margin

Left Offset

Top Offset in

Back

— Adjust the top or left margin of the back page when printing

double-sided

Left Offset in

Back

Check Paper

Width

On Select On to check the paper width before printing. This

prevents printing beyond the edges of the paper when the

paper size settings are incorrect, but may reduce the

printing speed.

Off

Universal Print

Settings option

Available settings Description

Skip Blank Page On Select On to skip printing of blank pages automatically

Off

Parent topic: Selecting the Universal Print Settings

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid

damaging it.

Placing Originals on the Scanner Glass

Placing Originals in the Automatic Document Feeder

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: A3 (11.7 × 16.5 inches [297 × 420 mm]).

Note: To view animated instructions on how to place originals on the scanner glass, press the help

button and select How To >Place Originals >Scanner Glass.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in

the ADF.

1. Open the document cover.

2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the

original to the edges of the indicated corner.

Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the

scanner glass. Manually position your original away from the edges to prevent cropping.

3. Close the document cover gently to keep your original in place.

Caution: Do not push down on the document cover or scanner glass or you may damage the

product.

Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they

may stick to the glass surface.

Parent topic: Placing Originals on the Product

Related topics

Scanning

Copying

Faxing

Placing Originals in the Automatic Document Feeder

You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). You

can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the

Automatic Document Feeder specifications before loading them.

Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or

other materials that could obstruct the feeder.

Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on

the scanner glass to avoid wrinkling or damaging them.

Note: To view animated instructions on how to place originals on the scanner glass, press the help

button and select How To >Place Originals >ADF.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in

the ADF.

1. Slide the ADF edge guides outward.

2. Fan your stack of originals and tap them gently on a flat surface to even the edges.

3. Insert the originals into the ADF faceup and short edge first.

Note: Do not load originals above the arrow mark on the ADF edge guide.

The ADF icon on the Copy, Scan, and Fax screens lights up.

4. Slide the ADF edge guides against the originals, but not too tightly.

Parent topic: Placing Originals on the Product

Related topics

Scanning

Copying

Faxing

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Copying Documents or Photos

Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special

papers.

1. Place your original document or photo on the scanner glass, or in the ADF.

2. Load the paper you want to print on.

3. Press the home button, if necessary.

4. Select Copy.

You see a screen like this:

5. To print more than one copy, press a number key on the product's control panel, or select Copies

and use the displayed keypad to enter the number of copies.

6. Change any of the displayed settings as necessary.

7. Select Advanced to view and change additional copy settings, if necessary.

8. Select Preview to preview your copy on the LCD screen.

9. Select Presets to save your copy settings.

Note: Presets can be locked by an administrator. If you can't access or change this setting, contact

your administrator for assistance.

10. When you are ready to copy, press the Copy icon.

Note: To cancel printing, press the stop button or select Cancel.

Parent topic: Copying

Related references

Copying Options

Related tasks

Using Presets

Related topics

Loading Paper

Placing Originals on the Product

Copying Options

Select the copying options you want to use for your copies.

Note: Not all options or settings may be available, depending on other copying settings.

Basic Settings

Copying option Available settings Description

B&W — Copies the document in black and white

Color — Copies the document in color

Copying option Available settings Description

Paper Setting Various sources Select the paper source that you want to use. If you select

Auto, paper is fed automatically depending on the paper

settings you selected for the paper sources.

Original Type Text Specifies the document type of your originals and adjusts

the quality of your copies

Text & Image

Photo

Text & Image(Best)

Density Varying levels Adjusts the lightness or darkness of copies

Reduce/Enlarge Reduce to Fit Paper Automatically sizes the image to fit the paper size you

selected

100% Copies the original at its full size

195%->45% and

other conversions

Automatically converts from one size to another

%Automatically increases or decreases the size of the image

by the percentage you enter (range is 25% to 400%)

2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided

or 2>1-Sided, also select the orientation and binding edge

for your originals or copies.

2>2-Sided

1>2-Sided

2>1-Sided

Advanced settings

Copying option Available settings Description

Multi-Page Single Page Copies each page of the original onto an individual sheet

2-up Copies multiple page documents onto one sheet. Scroll

down and select the document orientation and layout order

settings as necessary.

4-up

Original Size Various sizes Select the document size of your original

Copying option Available settings Description

Finishing Group (Same

Pages)

Select to print multiple copies of a multi-page document in

unordered groups

Collate (Page

Order)

Select to print multiple copies of a multi-page document in

ordered sets

Mixed Size

Originals

Off Select On to copy originals of varying sizes in their original

sizes

Orientation

(Original)

Readable Direction Specifies the orientation of your originals

Readable Direction:

Left Direction:

Left Direction

Image Quality Various settings Select advanced quality settings such as Saturation and

Sharpness

Binding Margin Off Select On to adjust the margin and orientation of the pages

when copying a book

Copying option Available settings Description

Reduce to Fit

Paper

Off Select On to automatically decrease the image by the

percentage you select

Remove Shadow Off Select On to erase the shadows that appear in the center of

a document when copying a book or that appear around a

document when copying thick paper

Remove Punch

Holes

Off Select On to erase the binding holes on a document

ID Card Copy Off Select On to copy both sides of an ID card onto one side of

a sheet of paper

Parent topic: Copying

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software

as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software

on Epson's support website. If you see a Software Update screen, select Enable automatic checking

and click OK. The update scans your system to see if you have the latest product software. Follow the

on-screen instructions.

Printing with Windows

Printing with the Built-in Epson Driver - Windows 10 S

Printing on a Mac

Cancelling Printing Using a Product Button

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

Selecting Additional Layout and Print Options - Windows

Selecting a Printing Preset - Windows

Selecting Extended Settings - Windows

Printing Your Document or Photo - Windows

Locking Printer Settings - Windows

Entering a User ID and Password for Printing

Selecting Default Print Settings - Windows

Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

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4. For the Paper Source setting, select where you loaded the paper you want to print on.

5. Select the size of the paper you loaded as the Document Size setting.

Note: You can also select the User-Defined setting to create a custom paper size.

6. If you are printing a borderless photo, select Borderless. You can click Settings to access

additional options for borderless printing.

Note: You must select a compatible borderless paper type and size to print without borders. Check

the borderless paper compatibility list for details.

7. Select the orientation of your document.

Note: If you are printing an envelope, select Landscape.

8. Select the type of paper you loaded as the Paper Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

9. Select the Quality setting that matches the print quality you want to use.

10. Select a Color option:

• To print a color document or photo, select the Color setting.

• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.

11. To print on both sides of the paper, select a 2-Sided Printing option.

12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select

one of the settings in the Multi-Page menu and select the printing options you want.

13. To print multiple copies and arrange their print order, select the Copies options.

14. To reduce noise during printing, turn on Quiet Mode (printing will be slower).

15. To preview your job before printing, select Print Preview.

16. To save your print job as a project that can be modified and combined with other print jobs, select

Job Arranger Lite.

Paper Source Options - Windows

Print Quality Options - Windows

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Multi-Page Printing Options - Windows

Parent topic: Printing with Windows

Related references

Paper or Media Type Settings - Printing Software

Double-sided Printing Capacity

Related tasks

Entering a User ID and Password for Printing

Printing Your Document or Photo - Windows

Paper Source Options - Windows

You can select any of the available options in the Paper Source menu to print on the paper loaded in that

source.

Auto Select

Automatically selects the paper source based on the selected paper size.

Paper Cassette 1

Selects the paper in cassette 1 as the paper source.

Paper Cassette 2

Selects the paper in cassette 2 as the paper source.

Paper Tray

Selects the paper in the rear feed as the paper source.

Parent topic: Selecting Basic Print Settings - Windows

Print Quality Options - Windows

You can select any of the available Quality options to fine-tune the quality of your print. Some settings

may be unavailable, depending on the paper type and border setting you have chosen.

Draft

For draft printing on plain paper.

Standard

For everyday text and image printing.

Standard - Vivid

For text and graphics with good quality and print speed.

High

For photos and graphics with high print quality.

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More Settings

Opens a window that lets you choose among levels of speed and quality.

Parent topic: Selecting Basic Print Settings - Windows

Multi-Page Printing Options - Windows

You can select any of the available options in the Multi-Page menu to set up your multi-page print job.

2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up

Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and

border options.

2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster

Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to

select image layout and guideline options.

Parent topic: Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main

tab.

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen

or if you are accessing the product over a network.

1. Select one of the following options for 2-Sided Printing:

•Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper

on the long edge.

•Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper

on the short edge.

•Manual (Long-edge binding) to print your double-sided print job by printing one side and

prompting you to flip the paper over on the long edge to print the other side (recommended for

paper types that do not support automatic duplexing).

2. Click the Settings button.

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You see this window:

3. Select the double-sided printing options you want to use.

4. Click OK to return to the Main tab.

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5. Click the Print Density button.

You see this window:

6. Select the type of document you are printing as the Document Type setting. The software

automatically sets the Adjustments options for that document type.

7. If necessary, select the Adjustments options you want to use.

8. Click OK to return to the Main tab.

9. Print a test copy of your double-sided document to test the selected settings.

10. Follow any instructions displayed on the screen during printing.

Double-sided Printing Options - Windows

Print Density Adjustments - Windows

Parent topic: Printing with Windows

Related references

Double-sided Printing Capacity

Related tasks

Selecting Basic Print Settings - Windows

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Double-sided Printing Options - Windows

You can select any of the available options on the 2-Sided Printing Settings window to set up your

double-sided print job.

Binding Edge Options

Select a setting that orients double-sided print binding in the desired direction.

Binding Margin Options

Select options that define a wider margin to allow for binding.

Start Page

Selects whether printing starts on the front or back page.

Create Folded Booklet Options

Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.

Parent topic: Selecting Double-sided Printing Settings - Windows

Print Density Adjustments - Windows

You can select any of the available options on the Print Density Adjustment window to adjust the print

quality of your double-sided print job.

Print Density

Sets the level of ink coverage for double-sided printing.

Increase Ink Drying Time

Sets the amount of time required for drying ink after printing on one side of the paper before printing

the other side in double-sided printing to prevent ink smearing.

Parent topic: Selecting Double-sided Printing Settings - Windows

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Selecting Additional Layout and Print Options - Windows

You can select a variety of additional layout and printing options for your document or photo on the More

Options tab.

1. To change the size of your printed document or photo, select the Reduce/Enlarge Document

checkbox and select one of these sizing options:

• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your

document or photo as the Document Size setting, and the size of your paper as the Output

Paper setting. If you want to center your image on the paper, select the Center option.

• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.

Select the percentage in the %menu.

2. Select one of the following Color Correction options:

• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation

for your image.

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• Select Custom and click the Advanced button to manually adjust the color correction settings or

turn off color management in your printer software.

• Select Image Options to access additional settings for improving printed images.

3. To add the following features, click the Watermark Features button:

•Watermark: adds a visible watermark to your printout

•Header/Footer: adds information such as the date and time to the top or bottom of your printout

Note: Click the Settings button to customize the text and location of the header or footer.

4. To add a password to your print job, select the Confidential Job checkbox, then enter a password.

Confidential jobs are stored in the product's memory without being printed. To print the job, enter the

password for the confidential job on the product's control panel.

Note: Confidential print jobs are cleared from the product's memory after printing.

5. Select any of the Additional Settings options to customize your print.

Custom Color Correction Options - Windows

Image Options and Additional Settings - Windows

Header/Footer Settings - Windows

Parent topic: Printing with Windows

Related tasks

Printing Your Document or Photo - Windows

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Custom Color Correction Options - Windows

You can select any of the available options in the Color Correction window to customize the image colors

for your print job.

Color Controls

Lets you select a Color Mode setting, individual settings for Brightness,Contrast,Saturation, and

Density, and individual color tones. Depending on the selected color mode, you can also adjust the

midtone density using the Gamma setting.

Fix Photo

Improves the color, contrast, and sharpness of flawed photos.

Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include

faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo

includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to

retain the special color effects.

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ICM

Lets you manage color using installed color printing profiles.

No Color Adjustment

Turns off color management in your printer software so you can manage color using only your

application software.

Parent topic: Selecting Additional Layout and Print Options - Windows

Image Options and Additional Settings - Windows

You can select any of the Image Options and Additional Settings to customize your print. Some options

may be pre-selected or unavailable, depending on other settings you have chosen.

Image Options

Emphasize Text

Adjusts the weight of printed text to increase readability.

Emphasize Thin Lines

Adjusts the weight of printed lines to increase visibility.

Edge Smoothing

Smooths jagged edges in low-resolution images such as screen captures or images from the Web.

Fix Red-Eye

Reduces or removes red-eye in photos.

Additional Settings Options

Rotate 180º

Prints the image rotated 180º from its original orientation.

Bidirectional Printing

Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print

quality.

Mirror Image

Flips the printed image left to right.

Parent topic: Selecting Additional Layout and Print Options - Windows

Header/Footer Settings - Windows

You can select any of the Header/Footer Settings options to add headers or footers when you print. The

items are available to print at the top or bottom of your pages, in either the left, right, or center of the

page.

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Note: These settings are not saved with your document.

You can select to print the following information:

• User Name

• Computer Name

• Date

• Date/Time

• Document Name

• Collate Number

• Page Number

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• Text

You can also adjust the text settings for the printed information.

Note: The user name, computer name, date, and time come from the Windows Control Panel on your

computer.

Parent topic: Selecting Additional Layout and Print Options - Windows

Selecting a Printing Preset - Windows

For quick access to common groups of print settings, you can select a printing preset on the Main or

More Options tab.

Note: You can create your own preset by clicking the Add/Remove Presets button.

1. Click the Main or More Options tab.

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You see the available Printing Presets on the left:

2. Place your cursor over one of the Printing Presets to view its list of settings.

3. Click on a preset to change its settings, or use any of the available options on the screen to control

your printing presets.

4. To choose a preset for printing, select it.

5. Click OK.

Parent topic: Printing with Windows

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Selecting Extended Settings - Windows

You can select additional settings that apply to all the print jobs you send to your product.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

3. Click the Maintenance tab.

You see the maintenance options:

4. Click the Extended Settings button.

You see this window:

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5. Select any of the extended settings to customize your print.

6. Click OK to close the Extended Settings window.

7. Click OK to close the printer software window.

Extended Settings - Windows

Parent topic: Printing with Windows

Extended Settings - Windows

You can select these settings on the Extended Settings window.

Enable EPSON Status Monitor 3

Enables product monitoring for ink and paper supplies and other issues.

Check Paper Width Before Printing

Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print

speed.

Thick Paper and Envelopes

Prevents ink from smearing when you print on envelopes or other thick paper.

Short Grain Paper

Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper

setting does not help.

Separator Page

Before each document, prints a separator page containing the title, user, date, and time.

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Remove white borders

Removes white margins that may appear when you print borderless photos.

Always Spool RAW Datatype

Increases print speed and may solve other printing problems.

Page Rendering Mode

Increases print speed when printing is extremely slow or the print head stops during printing.

Print as Bitmap

Increases print speed when printing is extremely slow or the print head stops during printing, and

other settings do not help.

Skip Blank Page

Ensures that your product does not print pages that contain no text or images.

Change Standard Resolution

Reduces the resolution of print data to correct printing problems.

Refine screening pattern

Prints graphics with a finer screening pattern.

Allow Applications to Perform ICM Color Matching

Allows applications to perform ICM color matching.

Always Use the Driver's Paper Source Setting

Prints using the paper source setting in the printer driver, rather than the setting in your application.

Output 1 page documents facedown in 2-Sided mode

Outputs single-sided pages in a 2-sided print job facedown instead of faceup.

Output documents for filing

Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier

filing.

Barcode mode

Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper,

preprinted paper, envelopes, and thick paper.

Reduce Print Data Size

Increases print data compression to improve print speed. Not recommended when printing fine

patterns.

Parent topic: Selecting Extended Settings - Windows

Printing Your Document or Photo - Windows

Once you have selected your print settings, you are ready to save your settings and print.

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1. Click OK to save your settings.

You see your application's Print window, such as this one:

2. Click OK or Print to start printing.

Parent topic: Printing with Windows

Locking Printer Settings - Windows

Windows administrators can lock access to some printer settings to prevent unauthorized changes.

1. Do one of the following:

•Windows 10: Click and select (Settings) > Devices >Printers & scanners. Select your

product name and select Manage >Printer properties.

•Windows 8.x: Navigate to the Apps screen and select Control Panel >Hardware and Sound >

Devices and Printers. Right-click your product and select Printer properties.

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•Windows 7: Click and select Devices and Printers. Right-click your product and select

Printer properties.

•Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,

then right-click your product and select Properties.

2. Click the Optional Settings tab.

Note: You can prevent access to the Optional Settings tab by changing the user or group

permissions in the Security tab.

3. Click Driver Settings.

You see this window:

4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document

Settings.

5. Under Advanced Settings, select the setting option you want to use for each locked setting.

6. Click OK.

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Locked Setting Options

Parent topic: Printing with Windows

Locked Setting Options

Select the options you want to use for any locked print settings.

Setting Options Description

Anti-Copy

Pattern

Various data items Lets you select the data to use for the pattern or prohibit anti-

copy patterns

Add/Delete Lets you add or delete a customized anti-copy pattern

Settings Lets you select the arrangement, size, and other settings for

the custom anti-copy pattern

Watermark Various text

watermarks

Lets you select the text for the watermark or prohibit

watermarks

Add/Delete Lets you add or delete a customized text or image-based

watermark

Settings Lets you select the size, position, and other watermark

settings

Header/Footer Off Prohibits headers or footers

On Allows headers and footers

Settings Lets you select the text and position for printing headers and

footers

Color Color Allows color printing

Grayscale Allows printing in black or shades of gray only

2-sided printing Off Allows printing on one side of the paper only

On Allows printing on both sides of the paper

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Setting Options Description

Multi-Page Off Prohibits multi-page settings

2-Up Allows printing of 2 pages on one sheet of paper

4-Up Allows printing of 4 pages on one sheet of paper

6-Up Allows printing of 6 pages on one sheet of paper

8-Up Allows printing of 8 pages on one sheet of paper

9-Up Allows printing of 9 pages on one sheet of paper

16-Up Allows printing of 16 pages on one sheet of paper

All Document

Settings

— Lets you lock all print settings

Parent topic: Locking Printer Settings - Windows

Entering a User ID and Password for Printing

If you enabled Access Control on the product, you must enter a user ID and password in the printer

driver to be able to print.

Note: If you do not know the user ID or password, contact your administrator for assistance.

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1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the

Maintenance tab.

2. Click the Printer and Option Information button.

3. Select the Save Access Control settings checkbox.

4. Click the Settings button.

5. Enter your user name and password.

6. Click OK.

Parent topic: Printing with Windows

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Selecting Default Print Settings - Windows

When you change your print settings in a program, the changes apply only while you are printing in that

program session. If you want to change the print settings you use in all your Windows programs, you can

select new default print settings.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

You see the printer settings window:

3. Select the print settings you want to use as defaults in all your Windows programs.

4. Click OK.

These settings are now the defaults selected for printing. You can still change them as needed for

printing in any program session.

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Changing the Language of the Printer Software Screens

Parent topic: Printing with Windows

Changing the Language of the Printer Software Screens

You can change the language used on the Windows printer software screens.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Printer Settings.

You see the printer settings window.

3. Click the Maintenance tab.

You see the maintenance options:

4. Select the language you want to use as the Language setting.

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5. Click OK to close the printer software window.

The printer software screens appear in the language you selected the next time you access them.

Parent topic: Selecting Default Print Settings - Windows

Changing Automatic Update Options

Your printer software for Windows automatically checks for updates to the product software. You can

change how often the software checks for updates or disable this feature.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click .

2. Select Software Update Settings.

You see this window:

3. Do one of the following:

• To change how often the software checks for updates, select a setting in the Check every menu.

• To disable the automatic update feature, select the Never option.

4. Click OK to exit.

Note: If you choose to disable the automatic update feature, you can check for updates manually.

Parent topic: Printing with Windows

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Related tasks

Checking for Software Updates

Printing with the Built-in Epson Driver - Windows 10 S

You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as

described in these sections.

Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your

product. To print with additional settings, download and install the Epson Print and Scan utility from the

Windows Store. You cannot download and install any Epson product software from the Epson website

for use with Windows 10 S; you must obtain software only from the Windows Store.

Selecting Print Settings - Windows 10 S

Parent topic: Printing from a Computer

Selecting Print Settings - Windows 10 S

Select the settings for your print job in your Windows 10 S application.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

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You see a window like this:

4. Select the type of paper you loaded as the Media setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

5. Click the Advanced button.

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You see a window like this:

6. Select the size of the paper you loaded as the Paper Size setting.

7. To print multiple copies, select or enter the number as the Copy Count setting.

8. To print multiple copies of multi-page documents in sets, select the Collated checkbox.

9. Click OK.

You return to the printing preferences window.

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10. Select the Layout tab.

11. Select the orientation of your document as the Orientation setting.

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12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to

orient the page layout. The icon next to each option shows the layout.

13. Click OK to save your settings.

You see your application's Print window.

14. Click OK or Print to start printing.

Parent topic: Printing with the Built-in Epson Driver - Windows 10 S

Printing on a Mac

You can print with your product using any Mac printing program, as described in these sections.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software

on Epson's support website.

Selecting Basic Print Settings - Mac

Selecting Page Setup Settings - Mac

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Selecting Print Layout Options - Mac

Selecting Double-sided Printing Settings - Mac

Selecting Printing Preferences - Mac

Printing Your Document or Photo - Mac

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Mac

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. Select your product as the Printer setting.

4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the

print window.

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You see the expanded printer settings window for your product:

Note: The print window may look different, depending on the Mac OS version and the application

you are using.

5. Select the Copies and Pages settings as necessary.

Note: If you do not see these settings in the print window, check for them in your application before

printing.

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6. Select the page setup options: Paper Size and Orientation.

Note: If you do not see these settings in the print window, check for them in your application before

printing. They may be accessible by selecting Page Setup from the File menu.

7. Select any application-specific settings that appear on the screen, such as those shown in the image

above for the Preview application.

8. Select Print Settings or Printer Features from the pop-up menu.

You see these settings:

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Note: The available print settings and appearance of the print window may be different than those

covered here, depending on the Mac OS version and the application you are using.

9. Select the Paper Source you wish to print from.

10. Select the type of paper you loaded as the Media Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

11. Select the Print Quality setting you want to use.

12. Select any of the available print options.

Paper Source Options - Mac

Print Quality Options - Mac

Parent topic: Printing on a Mac

Related tasks

Selecting Page Setup Settings - Mac

Paper Source Options - Mac

You can select any of the available options in the Paper Source menu to print on the paper loaded in that

source.

Auto Select

Automatically selects the paper source based on the selected paper size.

Paper Tray

Selects the paper in the rear feed as the paper source.

Cassette 1

Selects the paper in cassette 1 as the paper source.

Cassette 2

Selects the paper in cassette 2 as the paper source.

Parent topic: Selecting Basic Print Settings - Mac

Print Quality Options - Mac

You can select any of the available Print Quality options to fine-tune the quality of your print. Some

settings may be unavailable, depending on the paper type setting you have chosen.

Draft

For draft printing on plain paper.

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Normal

For everyday text and image printing.

Fine

For text and graphics with good quality and print speed.

Quality

For text and graphics with increased quality and print speed.

Best Quality

For the best print quality, but the slowest print speed.

Parent topic: Selecting Basic Print Settings - Mac

Selecting Page Setup Settings - Mac

Depending on your application, you may be able to select the paper size and orientation settings from

the print window.

Note: If you do not see these settings in the print window, check for them in your application before

printing. They may be accessible by selecting Page Setup from the File menu.

1. Select the size of the paper you loaded as the Paper Size setting.

2. Select the orientation of your document or photo as shown in the print window.

Note: If you are printing an envelope, select the icon.

Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the

pop-up menu and selecting a scaling option.

Parent topic: Printing on a Mac

134

Selecting Print Layout Options - Mac

You can select a variety of layout options for your document or photo by selecting Layout from the pop-

up menu on the print window.

• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet

pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.

• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.

• To print on both sides of each page, select a setting from the Two-Sided pop-up menu.

• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.

Parent topic: Printing on a Mac

Selecting Double-sided Printing Settings - Mac

You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up

menu on the print window.

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Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen

or if you are accessing the product over a network. This screen may be different, depending on the Mac

OS version you are using.

1. Select one of the Two-sided Printing options.

2. Select the type of document you are printing as the Document Type setting. The software

automatically sets the Adjustments options for that document type.

3. If necessary, customize the Adjustments settings as instructed on the screen.

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4. Print a test copy of your double-sided document to test the selected settings.

5. Follow any instructions displayed on the screen during printing.

Double-sided Printing Options and Adjustments - Mac

Parent topic: Printing on a Mac

Related references

Double-sided Printing Capacity

Double-sided Printing Options and Adjustments - Mac

You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up

your double-sided print job.

Long-Edge binding

Orients double-sided printed pages to be bound on the long edge of the paper.

Short-Edge binding

Orients double-sided printed pages to be bound on the short edge of the paper.

Print Density

Sets the level of ink coverage for double-sided printing.

Increased Ink Drying Time

Sets the amount of time required for drying ink after printing on one side of the paper before printing

the other side in double-sided printing.

Parent topic: Selecting Double-sided Printing Settings - Mac

Selecting Printing Preferences - Mac

You can select printing preferences that apply to all the print jobs you send to your product.

1. In the Apple menu or the Dock, select System Preferences.

2. Select Print & Fax,Print & Scan, or Printers & Scanners, select your product, and select Options

& Supplies.

3. Select Driver or Options.

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You see a screen like this:

4. Select any of the available printing preferences.

5. Click OK.

Printing Preferences - Mac

Parent topic: Printing on a Mac

Printing Preferences - Mac

You can select these settings on the Options or Driver tab.

Thick Paper and Envelopes

Prevents ink from smearing when you print on envelopes or other thick paper.

Skip Blank Page

Ensures that your product does not print pages that contain no text or images.

Quiet Mode

Lessens noise during printing but may decrease print speed.

Permit temporary black printing

Allows you to print using black ink when color ink is expended.

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High Speed Printing

Speeds up printing but may reduce print quality.

Bidirectional printing

Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print

quality.

Warning Notifications

Lets you choose whether or not to receive warning notifications from the printer software for various

operating conditions.

Establish bidirectional communication

Allows the product to communicate with the computer. Do not change the default setting unless you

experience issues when using a shared printing pool.

Reduce Print Data Size

Increases print data compression to improve print speed. Not recommended when printing fine

patterns.

Parent topic: Selecting Printing Preferences - Mac

Printing Your Document or Photo - Mac

Once you have selected your print settings, you are ready to print.

Click Print at the bottom of the print window.

Checking Print Status - Mac

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Parent topic: Printing on a Mac

Checking Print Status - Mac

During printing, you can view the progress of your print job, control printing, and check ink status.

1. Click the printer icon when it appears in the Dock.

You see the print status window:

2. Select the following options as necessary for your Mac OS version:

• To cancel printing, click the print job and click or Delete.

• To pause a print job, click the print job and click or Hold. To resume a print job, click the

paused print job and click or Resume.

• To pause printing for all queued print jobs, click Pause or Pause Printer.

• To display other printer information, click Settings or Supply Levels.

Parent topic: Printing Your Document or Photo - Mac

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Cancelling Printing Using a Product Button

If you need to cancel printing, select Cancel on the LCD screen.

Parent topic: Printing from a Computer

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Scanning

You can scan your originals and save them as digital files.

Starting a Scan

Scanning a Document in Epson ScanSmart

Selecting Epson ScanSmart Settings

Scanning in Epson Scan 2

Starting a Scan

After placing your originals on your product for scanning, start scanning using one of these methods.

Starting a Scan Using the Product Control Panel

Setting Up and Scanning to a Network Folder or FTP Server

Starting a Scan Using the Epson Scan 2 Icon

Starting a Scan from a Scanning Program

Starting a Scan from a Smart Device

Entering a User ID and Password for Scanning

Parent topic: Scanning

Related tasks

Scanning a Document in Epson ScanSmart

Related topics

Placing Originals on the Product

Starting a Scan Using the Product Control Panel

You can scan an image to a variety of destinations using your product's control panel.

1. Make sure you installed the product software and connected the product to your computer or

network.

Note: Restart your computer after installing the product software to enable scanning from the control

panel.

2. Place your original on the product for scanning.

Note: To scan a double-sided or multi-page document, place your originals in the ADF.

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3. Press the home button, if necessary.

4. Select Scan.

You see a screen like this:

5. Select one of the following Scan to options:

•Network Folder/FTP saves your scan file to a specified folder on a network.

•Email lets you send scanned files through a pre-configured email server.

•Computer lets you scan to a connected computer using your saved scan settings.

•Memory Device saves your scan file on a USB device and lets you select the file format, quality,

and other settings.

•Cloud sends your scanned files to a destination that you have registered with Epson Connect.

•WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows

Vista (English only). To use this feature, you must first set up a WSD (Web Services for Devices)

port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows

10 and Windows 8.x).

6. Follow the instructions in the links below to complete your scan.

Scanning to Email

Scanning to a Connected Computer

Scanning to a Memory Device

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Scanning to the Cloud

Control Panel Scanning Options

Parent topic: Starting a Scan

Related tasks

Using Presets

Entering Characters on the LCD Screen

Related topics

Placing Originals on the Product

Scanning to Email

You can scan an original and email the scanned file using your product's control panel. You need to

have a preconfigured email server before you can scan to email. You can enter email addresses directly

on the product's control panel or select them from the Recipient tab. Make sure the date and time are

set correctly so the time stamps on your emails are accurate.

1. Place your original on the product for scanning.

Note: To scan a double-sided or multi-page document, place all of the pages in the ADF.

2. Press the home button, if necessary.

3. Select Scan.

You see a screen like this:

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4. Select Email.

You see a screen like this:

5. Do one of the following:

• Select an email address from any of the displayed frequent contacts.

• Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s)

and select OK.

• Select Contacts and choose an email address from the list.

• Select History to choose an email address from your recent scan history.

6. Select Scan Settings.

7. Select File Format to choose the file format for your scan.

8. Scroll down to change the Subject and File Name, if necessary.

9. Select any additional scan settings as necessary.

10. Select Presets to save your scan settings.

Note: Presets can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

11. Select Send.

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Your product scans your original and emails the scanned file.

Parent topic: Starting a Scan Using the Product Control Panel

Scanning to a Connected Computer

You can scan an original and save it to a connected computer using your product's control panel. The

computer must be connected using a USB cable or connected to the same network as your product.

You can save the scanned file as a JPEG or PDF file, or attach it to an email. You can also set up

custom scan settings using Event Manager and automatically scan using those settings on your product

control panel.

Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer

before scanning to your computer.

1. Place your original on the product for scanning.

Note: To scan a multi-page document, place all of the pages in the ADF.

2. Press the home button, if necessary.

3. Select Scan.

You see a screen like this:

4. Select Computer.

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You see a screen like this:

5. Select Select action and choose one of the following options:

•Preview on Computer to preview the scan and select file save settings in ScanSmart.

•Save as JPEG to save the scanned image as a JPEG file.

•Save as PDF to save the scanned document or image as a PDF file.

6. Change any of the displayed settings as necessary.

7. Select Send.

Your product scans the original and sends the file to the connected computer.

Parent topic: Starting a Scan Using the Product Control Panel

Scanning to a Memory Device

You can scan an original and save the scanned image to a external USB device connected to your

product.

1. Insert an external USB device into the product's USB port.

2. Place your original on the product for scanning.

Note: To scan a double-sided or multi-page document, place all of the pages in the ADF.

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3. Press the home button, if necessary.

4. Select Scan.

You see a screen like this:

5. Select Memory Device.

You see a screen like this:

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6. Select the settings as necessary.

7. Select Presets to save your scan settings.

Note: Presets can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

8. Select Save.

Your product scans your original and saves the scanned file to the connected memory device.

Parent topic: Starting a Scan Using the Product Control Panel

Scanning to the Cloud

You can use the control panel to send your scanned files to a destination that you have registered with

Epson Connect.

Note: Make sure to set up your product using Epson Connect before using this feature.

1. Place your original on the product for scanning.

Note: To scan a double-sided or multi-page document, place all of the pages in the ADF.

2. Press the home button, if necessary.

3. Select Scan.

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You see a screen like this:

4. Select Cloud.

You see a screen like this:

5. Select the +icon and select a cloud destination.

6. Select the settings as necessary.

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7. Select Presets to save your scan settings.

Note: Presets can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

8. Select Upload.

Your product scans your original and saves the scanned file to the selected destination.

Parent topic: Starting a Scan Using the Product Control Panel

Control Panel Scanning Options

Select the options you want to use for scanning.

Note: Not all options or settings may be available, depending on the Scan to option selected.

Scan Settings Available options Description

Color Mode B&W Select to scan images in black and white

Color Select to scan images in color

File Format JPEG Select for photos. You can also select the

Compression Ratio.

PDF (Single Page) Select for documents. You can also select the

Compression Ratio and PDF Settings.

PDF (Multi Page)

PDF/A (Single Page)

PDF/A (Multi Page)

TIFF (Single Page) Select for scanned files that you can print from a

device. Multi Page TIFF documents are scanned

in black and white.

TIFF (Multi Page)

Resolution 200dpi Select for documents

300dpi Select for photos

600dpi Select for highest quality printing

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Scan Settings Available options Description

2-Sided 1-Sided Lets you scan 2-sided originals placed in the

ADF. If you select 2-Sided, you can also select

the Orientation (Original) and the Binding

(Original).

2-Sided

Scan Area Auto Detect Select to automatically adjust the scan area

Various sizes Select the page size for documents

Max Area Select for most photos

Original Type Text Specify the type of original you are scanning

Text & Image

Photo

Orientation (Original) Readable Direction Select the orientation direction for how you

placed the originals

Left Direction

Mixed Size Originals Off Select On to scan originals of varying sizes in

their original sizes

Density Varying levels Adjust the lightness or darkness of scanned

images.

Remove Shadow Off Erase the shadows that appear in the center of a

document when copying a book or the shadows

that appear around a document when copying

thick paper

Remove Punch Holes Off Erase the binding holes on a document

Subject — Enter a subject for your email

Attached File Max Size Various sizes Select the maximum file size that can be

attached to an email

File Name — Enter a prefix, the date, and the time to the file

name for your scanned file

Parent topic: Starting a Scan Using the Product Control Panel

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Setting Up and Scanning to a Network Folder or FTP Server

Before you can scan to a network folder on your computer or on an FTP server, you need to create a

shared folder and optionally register its location to your product's contact list. Select the links below as

necessary to create and register the folder, and to scan to it over the network.

Creating a Shared Network Folder

Registering Contacts for Network Folder or FTP Scanning - Web Config

Registering Contacts for Email, Network, or FTP Scanning - Control Panel

Scanning to a Network Folder or FTP Server

Parent topic: Starting a Scan

Creating a Shared Network Folder

You can create a shared network folder on your computer or an FTP site and register its location to your

product's Contacts list.

Note: If you are creating a shared network folder on a Mac, see your Mac documentation for instructions

on creating the folder. The instructions here are for Windows.

First make sure you connected your product and computer to the same network.

Note: If you are running a Home version of the Windows operating system, you cannot create a shared

folder on your Windows desktop or in the Documents or Pictures folder unless you have created a Home

Group Configuration for sharing. You can, however, create a shared folder in the root of the C: drive on

your system.

If you want to scan to a folder on an FTP server, contact the FTP server administrator for the server

address and authentication access to a shared folder on the server.

1. If you are scanning to a network folder on your computer, do one of the following to check the format

of your computer name:

•Windows 10 or Windows 8.x: Hold down the Windows key on your keyboard and press the X

key. Select System from the list that appears. Check the Computer Name or Device Name listed

for your computer on the System window.

•Windows 7: Click , right-click Computer, and select Properties. Check the Computer Name

listed for your computer on the System window.

Note: The settings in these steps may vary, depending on your version of Windows. See Windows

Help for details on your operating system.

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2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one

of the following to change the computer's name:

•Windows 10 or 8.x: Select Rename this PC and follow the on-screen prompts.

•Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows

Help for instructions, if necessary.)

Note: You need to be logged into Windows as an administrator to change the computer's name.

After changing the name, restart your computer.

3. Start File Explorer or Windows Explorer.

4. Create a folder on the Windows desktop with a folder name of 12 characters or less; otherwise, your

product may not be able to access the folder.

Note: You need to be logged into Windows as an administrator to access the desktop folder and the

document folder under each User folder.

5. Right-click the folder you created and select Properties.

6. On the General tab, deselect the Read-only checkbox to allow users to access the folder over the

network.

7. Select the Sharing tab and click the Advanced Sharing button.

Note: You need to be logged into Windows as an administrator to select the Advanced Sharing

button.

8. On the Advanced Sharing screen, select the Share this folder checkbox.

9. Click the Permissions button and select the following on the Share Permissions tab:

• Select Everyone under Group or user names.

• Select the checkbox in the Allow column for the Change setting.

10. Click OK to save the settings, then click OK again to close the Advanced Sharing window.

11. Select the Security tab and check that the Group or user names list at the top includes the current

computer user and the administrators who can now access the folder.

12. Select the Sharing tab again and write down the Network Path listed under Network File and Folder

Sharing at the top. This is the path you will register to your product contacts list so you can select it

for network scanning.

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13. Click OK or Close.

Now you can register the folder path to your product contacts list.

Parent topic: Setting Up and Scanning to a Network Folder or FTP Server

Registering Contacts for Network Folder or FTP Scanning - Web Config

You can register a list of contacts for scanning to a network folder or FTP server using Web Config and

your computer's internet browser.

Before you begin, print a network status sheet and locate the IP address for your product on the sheet.

Note: These instructions use Internet Explorer as an example browser.

1. Start Internet Explorer on a computer that is using the same network as your product.

2. Type your product's IP address into the address bar and press Enter.

3. Click Continue to this website (not recommended).

4. Click the Scan/Copy tab.

5. Click Contacts.

6. Select an empty number you want to use for the contact you are adding and click Edit.

7. Enter the following information for the contact:

•Name: The name to display in your product's contact list.

•Index Word: Enter a word to identify this entry when searching for it (up to 30 characters). This

field is optional.

•Type: Select Network Folder (SMB) or FTP.

•Assign to Frequent Use: If you want to identify the contact as a frequently used address, select

On. This makes it quicker to select the contact when you scan.

•Save to: The network path to the shared folder.

Enter the folder path name in one of the following formats depending on the Type setting you

selected:

•SMB: host_name\folder

•FTP: host_name/folder_name

•Secure Connection: For FTP locations, select the secure connection type.

•User Name and Password: Enter only if you have set up a password on your computer.

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•Connection Mode: For FTP locations, select Passive Mode if there is a firewall between the

product and FTP server.

•Port Number: For FTP locations, enter the port number.

•Certificate Validation: For FTP locations, choose to enable or disable an imported certificate.

8. Click Apply.

After a moment, you see a message telling you that contact registration is complete.

9. Close your web browser.

Parent topic: Setting Up and Scanning to a Network Folder or FTP Server

Registering Contacts for Email, Network, or FTP Scanning - Control Panel

You can create a list of contacts for scanning to email or to a network folder or FTP.

Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact

your administrator for assistance. You can create up to 200 contacts and contact groups combined

(including fax contacts).

1. Press the home button, if necessary.

2. Select Settings >Contacts Manager >Register/Delete.

You see a screen like this:

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3. Select Add Entry.

4. Select Add Contact.

5. Do one of the following:

• To create a contact for scanning to fax, select Fax.

• To create a contact for scanning to email, select Email.

• To create a location for scanning to a network folder or FTP, select Network Folder/FTP.

6. Select the number you want to use for the contact you are adding.

7. Select the Name field. Use the on-screen keyboard to enter the contact name (up to 30 characters)

and select OK.

8. Select the Index Word field. Use the on-screen keyboard to enter a word to use when searching for

an entry (up to 30 characters) and select OK. (This field is optional.)

9. Do one of the following:

• For a fax contact, select the Enter Fax Number field. Use the displayed keyboard to enter the fax

number and select OK.

Select any other fax settings as necessary.

• For an email contact, select the Enter Email Address field. Use the on-screen keyboard to enter

the address and select OK.

• For a network folder or FTP location, select the Communication Mode field and select an option.

Then select the Enter Location field, use the on-screen keyboard to enter the location, and select

OK. Enter other information if necessary.

Enter the folder path name for the location setting in one of the following formats depending on the

Communication Mode setting you selected:

•SMB: \\host name\folder

•FTP: ftp://host name/folder name

10. Select OK.

Note: If you need to edit or delete scanning contacts, the procedures are the same as for fax contacts.

Parent topic: Setting Up and Scanning to a Network Folder or FTP Server

Scanning to a Network Folder or FTP Server

You can scan an image and save it to a network folder using your product's control panel. You can either

enter the folder path directly on the product's control panel or select a folder from the Destination tab.

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Note: Make sure the date and time are set correctly before using this feature.

1. Place your original on the product for scanning.

Note: To scan a double-sided or multi-page document, place your originals in the ADF.

2. Press the home button, if necessary.

3. Select Scan.

You see a screen like this:

4. Select Network Folder/FTP.

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You see a screen like this:

5. Do one of the following:

• Choose a saved location on the Destination tab.

• Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or

FTP. Then select the Enter Location field, enter the folder location, and select OK. Enter other

information as necessary.

Enter the folder path name for the location setting in one of the following formats depending on the

Communication Mode setting you selected:

•SMB: \\host name\folder

•FTP: ftp://host name/folder name

• Select an email address from any displayed frequent contacts.

6. Select Scan Settings.

7. Select File Format to choose the file format for your scan.

8. Scroll down to select File Name and change it if necessary.

9. Select any additional scan settings as necessary.

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10. Select Presets to save your scan settings.

Note: Presets can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

11. Select Save.

Your product scans your original and saves it in the selected location.

Parent topic: Setting Up and Scanning to a Network Folder or FTP Server

Related tasks

Entering Characters on the LCD Screen

Selecting the Date and Time

Related topics

Placing Originals on the Product

Starting a Scan Using the Epson Scan 2 Icon

You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a

file.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

•Windows 10: Click and select EPSON >Epson Scan 2.

•Windows 8.x: Navigate to the Apps screen and select Epson Scan 2.

•Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON

>Epson Scan 2 >Epson Scan 2.

•Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.

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You see an Epson Scan 2 window like this:

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Parent topic: Starting a Scan

Related tasks

Starting a Scan from a Scanning Program

Entering a User ID and Password for Scanning

Related topics

Placing Originals on the Product

Starting a Scan from a Scanning Program

You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,

and open the scanned image in the program.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

1. Open your scanning program and select its scanning option. (See your scanning program help for

instructions.)

2. Select your product.

Note: In certain programs, you may need to select your product as the "source" first. If you see a

Select Source option, choose it and select your product. With Windows, do not select a WIA option

for your product; not all scan functions will be available.

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You see an Epson Scan 2 window like this:

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Parent topic: Starting a Scan

Related tasks

Entering a User ID and Password for Scanning

Related topics

Placing Originals on the Product

Starting a Scan from a Smart Device

You can start a scan from a smart device using the Epson iPrint app. You can save the scanned

document to your device or a cloud service, e-mail it, or print it.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

Note: Your device must be connected to the same wireless network as your Epson product.

1. Download the Epson iPrint app from your device's app store or from Epson's website.

2. Place your original on the product for scanning.

3. Open the Epson iPrint app and select your product.

4. Select the scan settings and scan your original.

5. Save your scanned image to a file or cloud location.

Parent topic: Starting a Scan

Entering a User ID and Password for Scanning

If you enabled Access Control on your product, a user ID and password may be required to scan. You

can enter the user ID and password in Epson Scan 2.

Note: If you do not know the user ID or password, contact your administrator for assistance.

1. Start Epson Scan 2.

2. Select Settings from the Scanner drop-down list.

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You see this window:

3. Select Access Control.

4. Enter your user name and password.

5. Click OK.

Parent topic: Starting a Scan

Scanning a Document in Epson ScanSmart

You can scan and review documents and photos in Epson ScanSmart.

Note: The images in this guide show Windows screens. Mac screens may be slightly different.

Depending on your product model and software version, not all options may be available.

1. Load your original into the product.

2. Open Epson ScanSmart on your computer. Do one of the following:

•Windows 10: Click > Epson Software >Epson ScanSmart.

•Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart.

•Windows (other versions): Click or Start, and select All Programs or Programs. Select

Epson Software >Epson ScanSmart.

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•Mac: Open the Applications folder, open the Epson Software folder, and select Epson

ScanSmart.

You see a screen like this:

3. Select an option for the Scan area setting, if necessary.

Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow

on the scanner bed. It does not scale the image to the selected size.

4. Select SCAN.

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The original is scanned. When scanning is complete, you see a screen like this:

5. You can review, edit, or reorder the scanned images as follows:

• Select + Scan to scan more originals.

• Select Delete to delete selected scanned images.

• Select Rotate Right to rotate each scanned image.

• Select Crop to crop the selected image.

• Control-click two images, select Stitch Images, and follow the on-screen instructions to combine

them into a single image.

6. If Photo Mode is automatically detected, the following enhancement options are available:

•Auto Color Enhancement: automatically adjusts the brightness, contrast, and saturation of your

photos

•Restore Faded Colors: restores the colors in faded photos automatically

•Remove Red Eye: automatically removes the red-eye effect from your photos

•Auto Cropping: automatically crops the scanned image edges

7. When you finish reviewing and editing the scanned images, click Next.

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You see a screen like this:

8. Select an option to save, send, or print the scanned images. See the links below.

Saving a Scan

Attaching a Scan to Email

Sending a Scan to a Cloud Service

Printing a Scan

Parent topic: Scanning

Saving a Scan

You can save a scanned image to your computer in a variety of formats.

1. Make sure your originals are scanned and reviewed. See the link below.

2. In the Select Action window, click Save.

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You see a screen like this:

3. Change the settings as follows:

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• Select the folder on your computer where the document is saved.

4. Click Save.

Parent topic: Scanning a Document in Epson ScanSmart

Attaching a Scan to Email

You can attach a scanned image to an email as a file attachment.

Note: Your email app and account settings should be configured before scanning. You must install a

MAPI-type email program such as Outlook Express, Windows Live Mail, Entourage, or Mac Mail. Web-

based email services such as Gmail are not supported. If you do not have a supported email program,

you see an error message.

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1. Make sure your originals are scanned and reviewed. See the link below.

2. In the Select Action window, click Attach to Email.

You see a screen like this:

3. Change the settings as follows:

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• If you also want to save a copy of the scanned image to your computer, make sure the checkbox

is selected and select the folder on your computer in which to save the file.

4. Click Attach to E-mail.

Your email program opens with the file attached to a new email.

Parent topic: Scanning a Document in Epson ScanSmart

Sending a Scan to a Cloud Service

You can upload scanned images to a cloud service.

1. Make sure your originals are scanned and reviewed. See the link below.

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2. In the Select Action window, click one of the cloud service send options.

You see a screen like this:

3. Log in to your account.

Note: You may need to allow Epson ScanSmart access to your account. The first time you log in,

you may be prompted to enter an authentication code.

4. Change the settings as follows:

• Select the folder in your account where you want to send the document.

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• If you also want to save a copy of the scanned image to your computer, click the checkbox.

5. Click Send.

Parent topic: Scanning a Document in Epson ScanSmart

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Printing a Scan

You can print your scanned image and save the scanned file to your computer.

Note: Printing scanned images is available only with Epson printers.

1. Make sure your originals are scanned and reviewed. See the link below.

2. In the Select Action window, click Print.

You see a screen like this:

3. Change the settings as follows:

• Select the Epson printer and change the print settings, if necessary.

• Select the number of copies you want to print.

• If you also want to save a copy of the scanned image to your computer, click the checkbox.

• The document type and scan date for the file name are automatically detected. You can change

them as necessary.

• You can save the scanned image in a variety of formats. If you select Searchable PDF as the File

type setting, you can select the OCR (Optical Character Recognition) language.

• Select the folder on your computer in which to save the file.

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4. Click Print.

Parent topic: Scanning a Document in Epson ScanSmart

Selecting Epson ScanSmart Settings

After starting Epson ScanSmart, you can change various scanning settings.

Changing the Epson Product

Changing the Scan Settings

Changing the File Name Settings

Changing the Save Settings

Customizing Action Icons

Parent topic: Scanning

Changing the Epson Product

If you are using more than one Epson product with Epson ScanSmart, you can change the product that

you are using with your computer.

Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi

connection.

1. On the main screen, click Change.

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You see a screen like this:

2. Select the Epson product you want to use with your computer and click OK.

Parent topic: Selecting Epson ScanSmart Settings

Changing the Scan Settings

You can change detailed scan settings such as the resolution, document size, and more.

Note: If you select Auto Mode, you cannot change the scan settings.

1. Click the Settings button.

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You see a screen like this:

2. Do one of the following:

• To change Document Mode settings, select Document Mode >Custom Settings.

• To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you

will be prompted to select scan settings.

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You see a screen like this:

3. Change the settings as necessary and click Save.

Parent topic: Selecting Epson ScanSmart Settings

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Changing the File Name Settings

You can change the default file naming method for your scans.

1. Click the Settings button.

You see a screen like this:

2. Click the File Name Settings tab.

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You see a screen like this:

3. Change the settings as necessary:

• Enter a prefix for the file name.

• Select the date format.

• Select a numbering format as the counter format.

4. Click Close.

Parent topic: Selecting Epson ScanSmart Settings

Changing the Save Settings

You can change the file type options for saving your scans.

1. Click the Settings button.

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You see a screen like this:

2. Click the Save Settings tab.

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You see a screen like this:

3. Click Options for a file format and change the settings as necessary.

4. Click Open folder after saving to open the file folder after a file is saved.

5. Click Close.

Save Settings

Parent topic: Selecting Epson ScanSmart Settings

Save Settings

You can change the settings for how scanned images are saved.

PDF Options

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Setting Options Description

General Generate PDF/A File Creates a PDF that conforms to

PDF/A-1 standards

Create file with all pages Saves all pages as one file

Compression Level Selects the compression level for color

or grayscale images

JPEG Options

Setting Options Description

Image Quality Options — Sets a compression level by moving a

slider or entering a value. File size

increases when high resolution is

selected.

Encoding (Windows only) Standard Images load from top to bottom in a

web browser. It takes longer to load the

entire image.

Progressive Images first load completely at low

resolution and then adjust to high

resolution in a web browser

Embed ICC Profile (Windows

only)

— Allows you to add ICC profiles to the

image

TIFF Options

Setting Options Description

Byte Order Windows

Macintosh

Specifies the operating system where

the scanned image will be used

Compression (Windows only) — Specifies the compression format and

level for Color/Grayscale and B&W

images. File size increases with higher

quality.

Embed ICC Profile (Windows

only)

— Allows you to add ICC profiles to the

image

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Parent topic: Changing the Save Settings

Customizing Action Icons

You can customize which scan action icons appear on the Select Action screen.

Note: You can also customize them by clicking the Customize icon on the Select Action screen.

1. Click the Settings button.

You see a screen like this:

2. Click the Customize Actions tab.

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You see a screen like this:

3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow

icons to move the icons up or down in the display order you want.

4. Click Close.

Parent topic: Selecting Epson ScanSmart Settings

Scanning in Epson Scan 2

Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document

and save the scanned image in various file formats in your operating system's Documents or My

Documents folder, or open it in your scanning program. You can preview the scanned image and select

or change settings as necessary.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the

software described in this section. You also cannot download and install any Epson product software

from the Epson website for use with Windows 10 S; you must obtain software only from the Windows

Store.

1. Start Epson Scan 2.

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You see this window:

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2. Select the Document Source setting that matches where you placed your original, or select Auto

Detect to have Epson Scan 2 automatically detect the source.

3. Select the Scanning Side setting if you are scanning from the ADF.

4. Select the Document Size setting that matches the size of your original, or select Auto Detect to

have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size,

if necessary.

5. Select the image type of your original and how you want it scanned as the Image Type setting.

6. Select the Resolution setting you want to use for your scan.

7. Select the Rotate setting to rotate the scanned image.

8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both.

9. Click the Preview button.

Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window.

10. Reinsert your original into the ADF, if necessary.

11. Select any of the additional settings that you want to use on the Main Settings tab.

12. Click the Advanced Settings tab and select any settings that you want to use.

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13. Select the format in which you want to save your scanned file as the Image Format setting. If

necessary, select Options and select any desired format options.

14. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to

modify the file name settings.

15. Select the location in which you want to save your scanned file as the Folder setting. If necessary,

select Select to create a new folder.

16. Click Scan.

The product scans your original and saves the scanned file in the location you specified.

Available Document Source Settings

Additional Scanning Settings - Main Settings Tab

Additional Scanning Settings - Advanced Settings Tab

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2

Image Format Options

Scan Resolution Guidelines

Parent topic: Scanning

Related topics

Placing Originals on the Product

Available Document Source Settings

You can select these Document Source options in Epson Scan 2:

Auto Detect

Automatically detects where the originals are placed on your product for scanning.

ADF

Selects the Automatic Document Feeder as the location where the originals are placed on your

product for scanning.

Scanner Glass

Selects the scanner glass as the location where the originals are placed on your product for scanning.

Parent topic: Scanning in Epson Scan 2

Additional Scanning Settings - Main Settings Tab

You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all

adjustment settings may be available, depending on other settings you have chosen.

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Stitch Images

When scanning double-sided originals, lets you lay out images from both sides of the original onto

one scanned page.

Rotate

Rotates the original image clockwise to the desired angle before scanning it. Select Auto to allow

your product to automatically rotate the image based on the orientation of the text (may take longer to

scan).

Correct Document Skew

Corrects skewed originals, image contents, or both.

Add or edit pages after scanning

Lets you add, remove, or edit the pages in a scan, including rotating pages and changing the page

order.

Note: To save multiple pages in a single file, you must select a file format that supports multiple

pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is

saved as a separate file.

Skip Blank Pages

If the scanner detects marks from the other side of a blank page and adds the marks to the scanned

image, adjust this setting to prevent this.

Parent topic: Scanning in Epson Scan 2

Additional Scanning Settings - Advanced Settings Tab

You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all

adjustment settings may be available, depending on other settings you have chosen.

Remove Background

Removes the background of the originals.

Text Enhancement

Sharpens the appearance of letters in text documents.

Auto Area Segmentation

Makes black and white images clearer and text recognition more accurate by separating the text from

the graphics.

Threshold

Adjusts the level at which black areas in text and line art are delineated, improving text recognition in

OCR (Optical Character Recognition) programs.

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Color Enhance

Enhances the shades of the color you select in the scanned image. This setting is available only if you

select Grayscale or Black & White as the Image Type setting.

Brightness

Adjusts the overall lightness and darkness of the scanned image.

Contrast

Adjusts the difference between the light and dark areas of the overall scanned image.

Gamma

Adjusts the midtone density of the scanned image.

Unsharp Mask

Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.

Descreening

Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This

option improves results when scanning magazines or newspapers. (The results of descreening do not

appear in the preview image, only in your scanned image.)

Edge Fill

Corrects shadowing around the edges of the image by filling the shadows with black or white.

Dual Image Output

Scans the original image twice using different output settings (Windows only).

Parent topic: Scanning in Epson Scan 2

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2

You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is

recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.

Note: The required Epson Scan 2 OCR Component is installed automatically when you install your

product software as instructed on the Start Here sheet. If you install your scanner software programs

individually, be sure to also install this component if you want to perform OCR.

1. Load your original in the product for scanning.

2. Start Epson Scan 2.

3. Select your scan settings.

4. Click Preview and adjust the area you want to scan, if necessary.

5. If you are using the ADF, reload the ejected original.

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6. Select Searchable PDF as the Image Format setting.

7. Select Options from the Image Format list.

You see this window:

8. Select any of the options on the General tab.

9. Select the Text tab.

10. Make sure the language used in the document text is selected as the Text Language setting.

11. Select the Security tab if you want to add a password to the PDF or protect printing or editing

properties.

12. Click OK.

13. Confirm the File Name setting and select a Folder setting for your document.

14. Click Scan.

The scanned image is saved as a searchable PDF.

Parent topic: Scanning in Epson Scan 2

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Related topics

Placing Originals on the Product

Image Format Options

You can select different image formats and related options. For details on available options, click the ?

icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.

BITMAP (*.bmp)

A standard image file format for most Windows programs.

JPEG (*.jpg)

An image format that lets you highly compress image data. However, the higher the compression, the

lower the image quality. (The TIFF format is recommended when you need to modify or retouch your

scanned image.)

PNG (*.webp)

An image format that does not lose quality during editing.

TIFF (*.tif)

A file format created for exchanging data between many programs, such as graphic and DTP

software.

Multi-TIFF (*.tif)

A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images

using a compatible program.

PDF (*.pdf)

A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or

other programs. You can save multi-page documents in one PDF file.

Searchable PDF (*.pdf)

A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or

other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned

document can be searched.

Parent topic: Scanning in Epson Scan 2

Scan Resolution Guidelines

The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your

scans. Increasing the resolution raises the amount of detail captured but comes with the following

disadvantages:

• Larger file sizes

• It takes longer to scan your originals, send/receive your scans by email or fax, and to print your scans

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• The image may become too large to fit on your display or print on paper

If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the

resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the

resolution setting you need:

• You will scan the image at its original size but enlarge it later in an image-editing program.

Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same

amount you will increase the image size to retain a high image quality. For example, if the resolution is

300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600

dpi.

• You will scan the image at 100% or a smaller size.

Select the Epson Scan 2 Resolution setting based on how you will use the scanned image:

• Email/view on a computer screen/post on the web: 96 to 200 dpi

• Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi

Parent topic: Scanning in Epson Scan 2

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Faxing

See these sections to fax using your product.

Note: This product allows you to store names, telephone numbers, and fax data in its memory even

when the power is turned off. Make sure you restore all of the default settings if you give away or dispose

of the product. This will erase all of your network settings and fax data.

Connecting a Telephone or Answering Machine

Setting Up Fax Features

Setting Up Contacts and Contact Groups

Sending Faxes

Receiving Faxes

Checking Fax Status

Printing Fax Reports

Connecting a Telephone or Answering Machine

You must connect your product to a telephone wall jack to send or receive faxes. If you want to use the

same telephone line to receive calls, you can connect a telephone or answering machine to your product

using an additional phone cable.

Note: If you do not connect a telephone to your product, make sure Receive Mode is set to Auto.

Otherwise, you cannot receive faxes.

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1. Connect a phone cable to your telephone wall jack and to the LINE port on your product.

Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN

terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your

product. Contact your DSL or ISDN provider for the necessary equipment.

193

2. If you are connecting a telephone or answering machine to your product using a second phone

cable, remove the cap from the EXT port on your product.

3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your

product.

Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of

rings before your product answers a call to a number that is higher than your answering machine's

setting for the number of rings.

Parent topic: Faxing

Related references

Cannot Receive Faxes with a Telephone Connected to Your Product

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Related tasks

Using the Fax Setup Wizard

Receiving Faxes Automatically

Setting Up Fax Features

Before faxing with your product, set up your fax header and select the fax features you want to use.

Note: If you leave your product unplugged for a long period of time, you may need to reset the date and

time settings for faxes.

Setting Up Basic Fax Features

Selecting Advanced Fax Settings

Setting Up the Fax Utility - Windows

Setting Up Fax Features Using the Fax Utility - Mac

Parent topic: Faxing

Setting Up Basic Fax Features

See these sections to select the basic settings you need to use the product's fax features.

Using the Fax Setup Wizard

Selecting the Line Type

Setting the Number of Rings to Answer

Parent topic: Setting Up Fax Features

Using the Fax Setup Wizard

You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically

displayed when the product is turned on for the first time. You can also change these settings individually

from the Fax Settings menu.

Note: These settings can be locked by an administrator. If you cannot access or change these setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Fax Settings >Fax Setting Wizard.

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You see a screen like this:

3. Select Proceed.

4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source,

such as your name or a business name. You can enter up to 40 characters. Select OK when you are

done.

5. On the Your Phone Number screen, use the displayed keypad to enter your fax number, up to 20

characters. Select OK when you are done.

Note: The name and phone number in the fax header identifies the source of the faxes you send.

6. On the Distinctive Ring Setting screen, do one of the following:

• If you have subscribed to a distinctive ring service from your telephone company, select Proceed.

Select the ring pattern to be used for incoming faxes or select All. Go to the next step.

• If you do not have a distinctive ring service, select Skip and go step 9.

Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each

number is assigned a different ring pattern. You can use one number for voice calls and another for

fax calls. Select the ring pattern assigned to fax calls in the DRD Setting. If you select a ring pattern

other than All, Receive Mode is automatically set to Auto.

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7. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow

to change the settings.

8. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen

instructions to check the fax connection and print a report of the check result. If there are any errors

reported, try the solutions on the report and run the check again.

If the Select Line Type screen appears, select the correct line type.

If the Select Dial Tone Detection screen appears, select Do Not Detect. However, disabling the dial tone

detection function may drop the first digit of a fax number and send the fax to the wrong number.

Parent topic: Setting Up Basic Fax Features

Selecting the Line Type

If you connect the product to a PBX phone system or terminal adapter, you must change the product's

line type. PBX (Private Branch Exchange) is used in office environments where an external access code

such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched

Telephone Network), which is a standard home phone line.

Note: This setting can be locked by an administrator. If you can't access or change this setting, contact

your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Fax Settings >Basic Settings >Line Type >PBX.

You see a screen like this:

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3. Select Access Code.

4. Select Use.

5. Select the Access Code field.

6. Use the displayed keypad to enter the access code, such as 9, and select OK.

Parent topic: Setting Up Basic Fax Features

Setting the Number of Rings to Answer

If you connect an external answering machine and select to receive faxes automatically, make sure the

Rings to Answer setting is correct. The number of rings should be higher than the number of rings your

answering machine is set to for answering a call.

Note: This setting can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Fax Settings >Basic Settings >Rings to Answer.

You see a screen like this:

3. Select the number of rings and select OK. Make sure to select a number higher than the number of

rings your answering machine is set to for answering a call.

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Note: An answering machine picks up every call faster than the product, but the product can detect fax

tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has

started receiving the fax, then hang up the phone.

Parent topic: Setting Up Basic Fax Features

Selecting Advanced Fax Settings

You can select a variety of advanced fax settings.

Note: These settings can be locked by an administrator. If you cannot access or change these setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Fax Settings.

You see a screen like this:

3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and

select a setting and a shortcut button.

Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen.

4. Select the group of settings you want to change.

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Basic Settings - Fax

Send Settings - Fax

Receive Settings - Fax

Report Settings - Fax

Security Settings - Fax

Parent topic: Setting Up Fax Features

Basic Settings - Fax

Set the basic options you want to use for incoming and outgoing faxes.

Setting Options Description

Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes.

Medium(14,400bps)

Slow(9,600bps)

ECM On Turns on Error Correction Mode (ECM) to

automatically correct errors in sent or received fax

data.

Off Turns off Error Correction Mode (ECM); color faxes

cannot be sent or received.

Dial Tone Detection On Automatically dials the number you enter for faxing

when the product detects a dial tone.

Off Turns off automatic dial tone detection, which may

be necessary if the product is connected to a PBX

(Private Branch Exchange) or a TA (Terminal

Adapter). However, turning this setting off may cause

the product to drop the first digit of a fax number.

Line Type PSTN Selects a standard phone line (Public Switched

Telephone Network).

PBX Selects Private Branch Exchange, the type of phone

line used in office environments where an access

code such as 9 must be used to call an outside line.

Header Your Phone

Number

Select to enter the header information and your

phone number for inclusion on outgoing faxes.

Fax Header

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Setting Options Description

Receive Mode Manual Lets you confirm whether an incoming fax should be

printed; a telephone must be connected to the

product

Auto Automatically receives and prints faxes.

Distinctive Ring All If you are using a Distinctive Ring Service on your

phone line, your telephone company can assign two

or more phone numbers to the same line and assign

different ring patterns to each. If you use this service,

select the number of rings for your fax number so

your product can receive faxes on the correct

number of rings. Select All for phones lines that do

not use this service.

Single

Double

Triple

Double&Triple

Rings to Answer 1 to 9 Sets the number of rings before your product

receives a fax. If Receive Mode is set to Auto and an

answering machine is connected to the product,

make sure this setting is set higher than the number

of rings your answering machine is set to answer a

call.

Remote Receive Off Lets you start receiving faxes using your phone

instead of operating the product (if the Receive Mode

is set to Auto). When you select On, you must also

set a Start Code. If you are using a cordless handset

with its base connected to the product, you can start

receiving the fax by entering the code using the

handset.

Start Code

Rejection Fax Various Lets you automatically reject faxes from blocked

numbers, with blank headers, or from unrecognized

contacts.

Parent topic: Selecting Advanced Fax Settings

Send Settings - Fax

Set the send options you want to use for outgoing faxes.

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Setting Options Description

Auto Rotation Off Sends an A4 or letter-size document that is placed

long edge first into the ADF as an A3-size fax.

Batch Send Off Sorts outgoing faxes by recipient in the product's

memory, and then sends them as a batch.

Save Failure Data Off Saves faxes that failed to be sent in the product’s

memory. You can resend the faxes from the product's

Status Menu.

When you select On, you can select a time period to

store the saved faxes.

Wait Time for Next

Original

Off Sets a time in between sending the next fax

Fax Preview Display

Time

Off Sets a time for previewing the scanned document on

the LCD screen before it is sent

Parent topic: Selecting Advanced Fax Settings

Receive Settings - Fax

Set the save/forward or print options you want to use for incoming faxes.

Save/Forward Settings

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Setting Options Description

Unconditional

Save/Forward

Save to Inbox Saves received faxes in printer's inbox

Save to Computer Converts received faxes to PDFs and saves them on

a computer connected to the printer

Save to Memory

Device

Converts received faxes to PDFs and saves them on

an external memory device connected to the printer

Forward Forwards received faxes to another fax machine, or

converts them to PDFs and forwards them to a shared

folder on a network or an email address. Forwarded

faxes are deleted from the printer.

Email Notifications Sends an email notification after a fax is received,

printed, saved, or forwarded

Conditional

Save/Forward

— Sets up conditions to save, forward, or print received

faxes. Select Enable to enable a condition. Select the

arrow icon to enter conditions and other settings.

Common Settings Inbox Settings Sets up what happens when the fax memory is full, or

sets up a password for the inbox

Email Subject to

Forward

Specifies a subject when forwarding a fax to an email

address

Print Settings

Setting Options Description

Auto Reduction On Select to reduce the size of large received faxes to fit

on the paper size in the selected paper source.

Off Select to print large incoming faxes at their original

size on multiple sheets, if necessary.

Split Page Settings Delete Print Data

After Split

Select how to split large incoming faxes across

multiple sheets when using the Auto Reduction

option.

Overlap When

Split

Auto Rotation On If you have loaded A4-size paper, select On to rotate

landscape-oriented incoming faxes so that they print

correctly on the paper.

Off

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Setting Options Description

Add Reception

Information

On Select On to include the date, time, the sender's

information, and a page number in the header of your

incoming faxes.

Off

2-Sided On Select On to print incoming faxes double sided. You

can also select the Binding Margin.

Off

Print Start Timing All Pages

Received

Select to print incoming faxes after the product

receives all of the pages of the document.

First Page

Received

Select to print incoming faxes as soon as the product

receives the first page of the document.

Collation Stack On Select On to print incoming faxes so that the pages

are stacked in the correct page order. (When the

product is low on memory, this option may not be

available.)

Off

Print Suspend Time Off Select On to set a time period to stop automatic

printing of faxes or reports and save received faxes in

the product’s memory. (Make sure there is enough

free memory before using this function.)

Time to Stop

Time to Restart

Quiet Mode On Select On to reduce noise during printing (printing

speed may be reduced).

Off

Parent topic: Selecting Advanced Fax Settings

Report Settings - Fax

Set the options you want for fax reports.

Setting Options Description

Forwarding Report Print on Error Prints a report after forwarding a received document

only if an error occurs

Print Prints a report after forwarding a received document

Do Not Print Does not print a report after forwarding a received

document

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Setting Options Description

Backup Error Report On Select On to print a report when a backup error for

sending faxes occurs

Off

Fax Log Auto Print Off Does not print a fax log

On(Every 30) Prints a fax log after every 30 fax jobs are completed

On(Time) Prints a fax log at a specified time. If the number of

completed fax jobs exceeds 30, the fax log prints

before the specified time.

Attach Fax Image to

Report

Off Does not include an image on the Transmission

Report

On(Large Image) Prints a Transmission Report that includes the upper

part of the first page of the sent document

On(Small Image) Prints a Transmission Report that includes a reduced

size of the entire first page of the sent document

Fax Log Layout Combine Send and

Receive

Prints a Transmission Report and a Reception

Report on the same sheet when you print a fax log

Separate Send and

Receive

Prints a Transmission Report and a Reception

Report on separate sheets when you print a fax log

Report Format Simple Prints a simple fax report

Detail Prints a fax report that includes error codes

Output Method Print Prints fax reports

Save to Memory

Device

Saves fax reports to an inserted memory device.

Select Create a folder to save fax data to create a

folder on the inserted memory device.

Forward Forwards fax reports to a specified destination

Parent topic: Selecting Advanced Fax Settings

Security Settings - Fax

Set the security options you want to use for fax data.

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Setting Options Description

Direct Dialing

Restrictions

Off Does not restrict dialed fax numbers.

On Allows faxing only to numbers stored in the contacts

list or history.

Enter Twice Requires you to enter fax numbers twice to prevent

errors.

Broadcasting

Restrictions

Off Select On to allow only one fax number to be entered

as the recipient

Confirm Address List Off Selects whether or not to display a recipient

confirmation screen before a fax is sent.

Backup Data Auto Clear Off Automatically erases sent or received fax data from

your product's memory.

Clear Backup Data — Deletes all sent or received fax data remaining in your

product's memory; run this function if you are giving

away or disposing of your product.

Parent topic: Selecting Advanced Fax Settings

Setting Up the Fax Utility - Windows

You can set up the FAX Utility for Windows for use with your product.

Note: Before using the FAX Utility for Windows, make sure you have set up the fax features on your

product using the product control panel. Also first confirm that you can send and receive faxes using the

control panel.

1. Do one of the following:

•Windows 10: Click and select EPSON Software.

•Windows 8.x: Navigate to the Apps screen.

•Windows (other versions): Click or Start >Programs or All Programs >EPSON Software.

2. Select FAX Utility.

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The first time you use the FAX Utility, you see this introduction window:

3. Read about the FAX Utility and click Return to the main window at the bottom of the window.

207

You see this window:

4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to

the FAX Utility.

Note: For detailed information, click Help or Open Online Help.

Parent topic: Setting Up Fax Features

Setting Up Fax Features Using the Fax Utility - Mac

You can set up your fax header and select your fax settings using the FAX Utility for Mac.

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1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print & Scan, or

Printers & Scanners, select the FAX option for your product, and select Options & Supplies.

Select Utility and select Open Printer Utility.

2. Double-click FAX Utility, if necessary.

You see this window:

3. Select your FAX product in the Printer list.

4. Select Fax Settings.

5. Follow the prompts that appear on the screen to enter your fax header information and select your

fax settings.

Note: For detailed information, select the FAX Utility ?icon.

Parent topic: Setting Up Fax Features

Setting Up Contacts and Contact Groups

You can set up a list of contacts and their fax numbers so you can quickly select them for faxing. You

can also set up contact groups to send a fax message to multiple contacts.

Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact

your administrator for assistance.

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Creating a Contact

Editing or Deleting a Contact

Creating a Contact Group

Editing or Deleting a Contact Group

Parent topic: Faxing

Creating a Contact

You can create a list of contacts to save frequently used fax numbers.

Note: You can create up to 200 contacts and contact groups combined.

1. Press the home button, if necessary.

2. Select Fax.

You see a screen like this:

3. Select Contacts. Enter the administrator password, if necessary.

You see a screen like this:

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4. Select the icon.

5. Select Add Contact.

You see a screen like this:

6. Select the registry number you want to use for the contact you are adding.

7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters),

and select OK.

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8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for

an entry (up to 30 characters), and select OK.

Note: This field is automatically populated after you enter the name. This field is optional.

9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the

product to enter the fax number. You can enter up to 64 characters. Select OK when you are done.

Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.

If the access code has been set up in the Line Type setting, enter the #pound sign instead of the

code.

10. Set the Fax Speed,Subaddress, and Password settings, if necessary.

11. Select OK.

Parent topic: Setting Up Contacts and Contact Groups

Editing or Deleting a Contact

You can edit or delete any of the contacts on your list.

1. Press the home button, if necessary.

2. Select Fax.

You see a screen like this:

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3. Select Contacts. Enter the administrator password, if necessary.

4. Select the icon next to the contact you want to edit or delete.

You see a screen like this:

5. Do one of the following:

• To delete the contact, select Delete and select Yes on the confirmation screen.

• To edit the contact, select Edit, select the item you want to change, enter the correct information,

and select OK. When you are finished editing, select OK.

Parent topic: Setting Up Contacts and Contact Groups

Creating a Contact Group

You can create a group of contacts so that you can easily send faxes to multiple recipients.

Note: You can create up to 200 contacts and contact groups combined.

1. Press the home button, if necessary.

2. Select Fax.

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You see a screen like this:

3. Select Contacts. Enter the administrator password, if necessary.

4. Select the icon.

5. Select Add Group.

You see a screen like this:

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6. Select the registry number you want to use for the group you are adding.

7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30

characters), and select OK.

8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a

group (up to 30 characters), and select OK.

Note: This field is automatically populated after you enter the group name. This field is optional.

9. Select Contact(s) Added to the Group.

You see your contacts list.

10. Select each contact you want to include in your group.

Each selected contact is highlighted.

11. Select Close.

12. Select OK.

Parent topic: Setting Up Contacts and Contact Groups

Editing or Deleting a Contact Group

You can edit an existing contact group to add or delete entries. You can also delete the entire contact

group.

1. Press the home button, if necessary.

2. Select Fax.

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You see a screen like this:

3. Select Contacts. Enter the administrator password, if necessary.

4. Select the icon next to the group you want to edit or delete.

You see a screen like this:

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Note: If you want to delete the entire group, select Delete.

5. To edit the group, select Edit.

6. Select Contact(s) Added to the Group.

You see a list of the contacts in your group.

7. Select the contact you want to add or delete.

Each selected contact is highlighted.

8. Select Close.

9. Select OK.

Parent topic: Setting Up Contacts and Contact Groups

Sending Faxes

See these sections to send faxes using your product.

Sending Faxes from the Product Control Panel

Sending Faxes Using the Fax Utility - Windows

Sending Faxes Using the Fax Utility - Mac

Parent topic: Faxing

Sending Faxes from the Product Control Panel

See these sections to send faxes using the product's control panel.

Sending a Fax Using the Keypad, Contact List, or History

Fax Sending Options

Sending a Fax at a Specified Time

Sending a Fax on Demand

Sending a Stored Fax

Dialing Fax Numbers from a Connected Telephone

Parent topic: Sending Faxes

Sending a Fax Using the Keypad, Contact List, or History

You can send a fax from your product control panel by entering the fax number, or selecting the number

from either the contact list or fax history.

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Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one

recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in

black-and-white.

Note: The product can queue up to 50 black-and-white fax jobs. You can check or cancel fax jobs in the

queue using the Status Menu.

1. Place your original on the product for faxing.

2. Press the home button, if necessary.

3. Select Fax.

You see a screen like this:

Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2-

Sided setting. (You cannot fax double-sided documents in color.)

4. Do one of the following to select fax recipients:

• Select Keypad and enter a fax number. Select OK when done. To add another fax number,

repeat the same steps. You can also use the numeric keypad on the control panel to enter a fax

number.

Note: If direct dialing has been restricted, you can only select the number from the contact list or

fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax

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number. If the access code has been set up in the Line Type setting, enter the #pound sign

instead of the code. If your fax number requires a brief pause, select the icon to insert a

pause symbol (–).

• Select Contacts to display the contact list. Select one or more contacts (select the contact again

to deselect it). You can also select the Search for Contacts field to search for recipients by name,

index name, or entry number. Select Close when you are finished.

• Select Recent to display the sent fax history.

Note: To delete entered recipients, select the Enter Recipient field, select the recipient you want to

delete, and select Remove.

5. If you need to change any fax settings, select Fax Settings and select your settings.

6. If you want to preview your fax in black-and-white on the LCD, press the Preview icon. (If the

preview looks incorrect, select Cancel, reposition the document or change the fax settings, and

repeat this step.)

Note: If you do not touch the preview screen for the amount of time selected as the Settings >

General Settings >Fax Settings >Send Settings >Fax Preview Display Time setting, your

product sends the fax automatically. You cannot preview images when the Direct Send setting is

turned on.

7. If you want to save your fax settings for later use, select Presets and add a new entry.

8. Select the Send icon.

Note: To cancel faxing, select the stop button. You can also cancel the job or check the job status

from the Status Menu.

Your product scans your original and prompts you to place additional pages, if necessary.

After scanning your originals, your product dials the number and sends the fax.

Note: Your product does not save sent color faxes to its memory. If the Save Failure Data option is

enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from

the Status Menu screen.

Parent topic: Sending Faxes from the Product Control Panel

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Related references

Fax Sending Options

Related tasks

Using Presets

Selecting the Line Type

Related topics

Placing Originals on the Product

Setting Up Contacts and Contact Groups

Fax Sending Options

While sending a fax, you can select Fax Settings and select these options.

Setting Options Description

Resolution Standard Adjusts the scan resolution and print quality of

outgoing faxes

Fine

Super Fine

Ultra Fine

Density Varying levels

available

Lets you select from various density levels

Original Type Text Specifies the document type of your originals and

adjusts the quality of your copies

Text & Image

Photo

Remove Background Auto Automatically removes any background color on

scanned images

Varying levels

available

Lets you select from various levels of background

color adjustment

Sharpness Varying levels

available

Lets you adjust the sharpness level of outgoing faxes

ADF 2-Sided Off Select On to enable 2-sided faxing from the ADF. The

Direct Send option and color faxing are disabled when

you turn on this setting.

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Setting Options Description

Continuous Scan (ADF) Off Select On to have the product to ask if you want to

scan another page after a document in the ADF has

finished scanning

Original Size (Glass) Various sizes Select the size for a document placed on the scanner

glass, or select Auto Detect to have the product

automatically detect the size of the document.

Auto Detect

Color Mode B&W Select whether to scan images in color or black and

white

Color

Direct Send Off Select On to send black-and-white faxes to a single

recipient as soon as the connection is made, without

saving the scanned image to memory. You cannot

use this setting when sending a color fax or sending a

fax to multiple recipients.

Priority Send Off Select On to send the current fax before other faxes

waiting to be sent

Send Fax Later Off Select On to send the current fax at a selected time

Add Sender Information Off Lets you include a header, your phone number, or a

destination list in the selected location on your

outgoing faxes

Outside of Image

Inside of Image

Notify Send Result Off Sends a notification to the selected email address

when an outgoing fax is sent

Transmission Report Print on Error Lets you select when to print transmission reports

Do Not Print

Backup Off Saves a copy of the scanned fax to the selected email

address or network folder/FTP location

Parent topic: Sending Faxes from the Product Control Panel

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Sending a Fax at a Specified Time

You can send a fax at a time of your choice.

Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and-

white when you use this option.

1. Place your original on the product for faxing.

2. Press the home button, if necessary.

3. Select Fax.

You see a screen like this:

4. Enter a fax number or select a number from the Contacts or Recent lists.

5. Select Fax Settings.

6. Select Send Fax Later.

7. Select On.

8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select

OK.

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9. Select the Send icon.

Note: To cancel faxing, select the stop button.

After scanning your originals, your product dials the number and sends the fax at the specified time.

Note: If the product is turned off at the specified time, the fax is sent when it is powered on.

Parent topic: Sending Faxes from the Product Control Panel

Related references

Fax Sending Options

Related tasks

Selecting the Date and Time

Related topics

Placing Originals on the Product

Setting Up Contacts and Contact Groups

Sending a Fax on Demand

You can store one scanned document (up to 100 black-and-white pages) and have it sent automatically

when another fax machine requests it. Other fax users can receive the document by calling your fax

number and using the polling receive function on their fax machines.

1. Place your original on the product for faxing.

2. Press the home button, if necessary.

3. Select Fax Box.

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You see a screen like this:

4. Select Polling Send/Board.

5. Select Polling Send.

6. Review the displayed Polling Send Box settings. If you need to make changes, select the icon

and select Settings. Make any necessary changes and select OK.

7. Select Add Document.

8. Review the displayed Fax Settings. Make any necessary changes.

9. Select the Store icon.

Your document is scanned and stored until you overwrite or delete it.

You can store only one document at a time. Subsequent documents overwrite the existing document.

You can also delete a stored document from the Status Menu.

Parent topic: Sending Faxes from the Product Control Panel

Related references

Fax Sending Options

Related topics

Placing Originals on the Product

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Sending a Stored Fax

You can store one black-and-white scanned document (up to 100 pages) and send it whenever

necessary.

1. Place your original on the product for faxing.

2. Press the home button, if necessary.

3. Select Fax.

You see a screen that looks like this:

4. Select the icon.

5. Select Extended Fax.

6. Select Store Fax Data and select On.

7. Select Close.

8. Select any other fax settings as necessary and select Close.

9. Select the Store icon.

Your document is scanned, stored, and briefly previewed.

10. When you are ready to send the document, press the home button, if necessary, and select Fax

Box.

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11. Select Stored Documents.

12. Select the stored fax job you want to send.

13. Select the Send icon.

You can store only one document at a time. Subsequent documents overwrite the existing document.

Parent topic: Sending Faxes from the Product Control Panel

Related references

Fax Sending Options

Related topics

Placing Originals on the Product

Dialing Fax Numbers from a Connected Telephone

If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax

number from the connected telephone. If the recipient's phone number and fax number are the same,

you can speak to the recipient before sending the fax.

1. Place your original on the product for faxing.

2. Press the home button, if necessary.

3. Dial the fax number from the connected telephone. Speak to the recipient if necessary.

Note: If you are using a pre-paid calling card, enter the number and password required to use the

card before entering the destination fax number.

4. Select Fax on the LCD screen.

5. Select Fax Settings and select any settings as necessary.

Note: Your product now communicates with the recipient's fax machine. Do not hang up the

telephone.

6. When you hear a fax tone, select the Send icon to start sending the fax.

Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black-

and-white.

7. Hang up the telephone.

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Parent topic: Sending Faxes from the Product Control Panel

Related references

Fax Sending Options

Related topics

Placing Originals on the Product

Sending Faxes Using the Fax Utility - Windows

You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time,

including a cover sheet.

1. Open the file you want to fax and select the print command.

You see a window like this:

2. Select your product with the FAX option as the printer.

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3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the

Preferences or Properties button, change the necessary settings, and click OK.

Note: If you see a Setup,Printer, or Options button, click it. Then click Preferences or Properties

on the next screen. For more information about selecting fax print settings, click Help.

4. Select the Page Range as necessary. (Leave the Number of copies set to 1.)

5. Click Print or OK.

If you’re faxing for the first time, you see a window like this one:

6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to

save the sender information.

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You see a window like this:

7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next.

Note: For detailed instructions on using the Epson FAX Utility, click Help.

8. Select a cover sheet and enter a subject and message, then click Next.

9. Click Send to transmit your fax.

Parent topic: Sending Faxes

Sending Faxes Using the Fax Utility - Mac

You can send a fax from a Mac printing program using the FAX Utility. You can fax up to 100 pages at a

time, including a cover sheet.

1. Open the file you want to fax.

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2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. Select your product FAX option as the Printer setting.

4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the

print window.

5. Select the number of pages you are faxing as the Pages setting.

Note: Leave the Copies setting set to 1.

6. Select Recipient Settings from the pop-up menu.

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You see this window:

7. Do one of the following to choose your recipient:

• Select a name or group from the Recipient List.

• Enter a name, company, and fax number and click the +button.

• Click the icon and select a recipient from your address book.

8. Select Fax Settings from the pop-up menu.

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You see this window:

9. Select the Color and Image Quality settings you want to use for your fax.

10. Click Fax.

Parent topic: Sending Faxes

Receiving Faxes

See these sections to receive faxes with your product.

Fax Reception

Receiving Faxes Automatically

Receiving Faxes Manually

Forwarding Received Faxes

Receiving a Fax by Polling

Viewing a Fax on the LCD Screen (Using the Fax Box)

Parent topic: Faxing

Fax Reception

Your product will automatically receive and print faxes when you set the Receive Mode to Auto.

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If you connected a telephone to your product so you can use the same phone line for faxes and voice

calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone

using the telephone and press a button on your product to receive the fax.

Make sure to load paper in your product and select your fax settings before receiving a fax.

Note: If you run out of paper during fax printing, load more paper and press the button indicated on your

product's LCD screen to continue.

Parent topic: Receiving Faxes

Receiving Faxes Automatically

To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the

product).

To change the Receive Mode if necessary, select Settings >General Settings >Fax Settings >Basic

Settings >Receive Mode.

If an answering machine is connected, make sure the product's Rings to Answer setting is set higher

than the number of rings your answering machine is set to answer a call. For example, if the answering

machine is set to pick up on the fourth ring, set the product to pick up on the fifth ring or later.

Parent topic: Receiving Faxes

Related references

Basic Settings - Fax

Related tasks

Receiving Faxes Manually

You can set up your product to receive faxes manually by setting the Receive Mode to Manual. This lets

you check for a fax tone on the connected telephone before receiving a fax.

1. To change the Receive Mode, select Settings >General Settings >Fax Settings >Basic

Settings >Receive Mode and select Manual.

2. When the connected telephone rings, answer the call.

3. If you hear a fax tone, select Fax on the LCD display.

4. Select Send/Receive.

5. Select Receive.

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6. Select the Receive icon to start receiving the fax.

7. Hang up the telephone.

Parent topic: Receiving Faxes

Related references

Basic Settings - Fax

Related tasks

Receiving Faxes Automatically

Forwarding Received Faxes

You can forward received faxes to another fax machine, or convert the faxes into PDF documents and

forward them to a shared folder on the network or to an email address. Forwarded faxes are deleted

from the product's memory. Before using this feature, make sure the date and time are set correctly, the

forwarding destination is set up in the contact list, and the email server settings are configured.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Fax Settings >Receive Settings >Save/Forward Settings

>Unconditional Save/Forward >Forward >Yes.

You see a screen like this:

Note: If you want to print the fax automatically before forwarding it, select Yes and Print.

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3. Select Add Entry and select the forwarding destinations from the contacts list.

4. When you are finished selecting your forwarding destinations, select Close.

5. Confirm the displayed forwarding destinations and select Close.

6. Select an Options When Forwarding Failed option to choose whether you want to print the faxes

or save them in the printer's inbox if forwarding received faxes fails.

Parent topic: Receiving Faxes

Receiving a Fax by Polling

You can use polling to receive a fax from another fax machine (such as a fax information service).

Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance.

1. Press the home button, if necessary.

2. Select Fax.

You see a screen like this:

3. Select the icon.

4. Select Extended Fax.

5. Set Polling Receive to On.

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6. Select Close.

7. Select Close.

8. Enter the fax number you expect to receive the fax from.

9. Select the Polling icon to start receiving the fax.

Parent topic: Receiving Faxes

Viewing a Fax on the LCD Screen (Using the Fax Box)

You can save received faxes in your product's memory and view them on the LCD screen.

Note: The Inbox can be locked by an administrator. If you cannot access the Inbox, contact your

administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >Fax Settings >Receive Settings >Save/Forward Settings

>Unconditional Save/Forward.

You see a screen like this:

3. Set Save to Inbox to On.

4. Press the home button.

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5. Select Fax Box.

6. Do one of the following:

• Select Inbox/Confidential to view received documents.

• Select Stored Documents to view saved documents that have not been sent when Store Fax

Data is set to On.

• Select Polling Send/Board to view documents that are stored for fax polling.

7. Select the fax you want to view.

You see the fax displayed on the screen.

8. Select the icon.

9. Select one of the printing or deleting options, and follow the on-screen instructions.

Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the

memory is full, you can only forward or print incoming faxes.

Parent topic: Receiving Faxes

Checking Fax Status

You can check the status of current fax jobs, or faxes that have been received or sent on the product

control panel.

1. Press the Job/Status button. Select the Job Status tab if necessary.

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You see a screen like this:

2. Do one of the following:

• To check the status of current fax jobs, select the fax job you want to check.

• To check the history of faxes that have been sent, received, or saved, select Log and select the

job you want to check.

Note: If you see a numbered icon above the icon on your product's LCD screen or the

Received Fax light is flashing, received faxes have been temporarily saved to the product's

memory.

Parent topic: Faxing

Printing Fax Reports

You can print several types of fax reports whenever necessary. You can also print the fax log printed

automatically by turning on Fax Log Auto Print.

1. Press the home button, if necessary.

2. Select Fax.

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You see a screen like this:

3. Select the icon.

4. Select Fax Report.

5. Select the fax report you want to print.

Fax Report Options

Parent topic: Faxing

Fax Report Options

Select the fax report or list you want to print.

Last Transmission

Print a report on the previous fax that was sent or received through polling.

Fax Log

View or print a report on recent fax transmissions.

Stored Fax Documents

Print a list of the fax jobs currently stored in the product's memory.

Fax Settings List

Print a list of the current fax communication settings.

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Conditional Save/Forward List

Print a list of the current conditional save/forward settings.

Protocol Trace

Print a detailed report for the previous sent or received fax.

Parent topic: Printing Fax Reports

240

Using External USB Devices with Your Product

Follow the instructions here to work with an external USB device connected to your product.

Connecting a USB Device

Disconnecting a USB Device

Connecting a USB Device

Connect a USB device or its USB cable to the USB port on the front of the product.

Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are

compatible with the product.

USB Device Photo File Specifications

Parent topic: Using External USB Devices with Your Product

Related tasks

Disconnecting a USB Device

USB Device Photo File Specifications

You can use USB devices with your product containing files that meet these specifications.

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File format JPEG with the Exif version 2.31 standard taken by digital cameras

with the DCF (Design Rule for Camera File system) version 1.0 or

2.0 standard

TIFF 6.0-compliant uncompressed images: RGB full-color or binary

(not CCITT-encoded)

PDF created by the Scan to Memory Device option

Image size 80 × 80 pixels to 10200 × 10200 pixels

File size Up to 2GB

Number of files JPEG: Up to 9990*

TIFF: Up to 999

PDF: Up to 999

* If the number of files exceeds 999, the files are displayed in groups.

Parent topic: Connecting a USB Device

Disconnecting a USB Device

After you finish working with a USB device, follow these steps to remove it.

1. If your product is connected to your computer using a USB cable, do one of the following:

•Windows: Open the My Computer,Computer,This PC, or Windows Explorer utility. Then

right-click the name of your USB device (listed as a removable disk) and select Eject.

•Mac: Drag the removable disk icon for your USB device from the desktop into the trash.

Caution: Do not remove a USB device before completing the procedure above or you may lose data

from the flash drive.

2. Pull the USB device or cable out of the USB port on the front of the product.

Parent topic: Using External USB Devices with Your Product

242

Refilling Ink and Replacing the Maintenance Box

Periodically check the ink tanks to see if they need to be refilled.

Before checking the ink level or refilling an ink tank as described here, be sure to read the ink safety

precautions.

Caution: Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels.

Continued use of the product when the ink is expended could damage the product.

Ink Safety Precautions

Checking the Ink and Maintenance Box Levels

Purchase Epson Ink and Maintenance Box

Refilling the Ink Tanks

Maintenance Box Replacement

Related concepts

Print Head Maintenance

Ink Safety Precautions

Ink Handling Precautions

• Keep ink bottles and the ink tanks out of the reach of children. Do not allow children to drink from or

handle the ink bottles and bottle caps.

• Do not tilt or shake an ink bottle after opening it; otherwise, ink may leak.

• If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them

immediately with water. If discomfort or problems persist, see a doctor immediately. If ink gets into

your mouth, spit it out and see a doctor right away.

• Do not shake or squeeze the ink bottles.

• If ink spills, wipe it up immediately. To prevent the ink from spreading, blot the spill with a dry cloth,

then wipe it with a damp cloth. The ink will be hard to remove once it has dried.

Ink Refilling Precautions

• Use ink bottles with the correct part number for this product.

• Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not

designed for your printer.

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• This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled

with ink. If ink gets on your clothes or belongings, it may not come off.

• Do not open the ink bottle package until you are ready to fill an ink tank. Ink bottles are vacuum

packed to maintain reliability. If you leave an ink bottle unpacked for a long time before using it, print

quality may be affected.

• If the ink level is below the lower line on an ink tank, refill the ink. Continued use of the product when

the ink level is below the lower line on an ink tank could damage the product.

• Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use

of the product when the ink is expended could damage the product.

• For optimum printing results, refill the ink tanks to the upper line at least once a year.

• After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for

at least three hours before using it.

• Use the ink bottle before the date printed on the package.

• After opening an ink bottle, Epson recommends using it as soon as possible.

• Store ink bottles in a cool, dark place.

• Do not store the ink bottles in high or freezing temperatures.

• Store the ink bottles in the same environment as the product. When storing or transporting an opened

ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink

may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright

when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.

Ink Bottle and Ink Tank Information

• To maintain optimum print head performance, some ink is consumed from all ink tanks during printing

and when performing maintenance operations, such as cleaning the print head. Ink may also be

consumed when the product is turned on.

• Part of the ink from the included bottles is used for printer setup. You will notice ink levels in the tank

decrease during charging. This decrease is normal and does not affect the stated in-box yields.

• Quoted ink yields may vary depending on the images you are printing, the paper type you are using,

how often you print, and environmental conditions such as temperature.

• The ink bottles may contain recycled materials, but this does not affect product function or

performance.

• When printing in monochrome or grayscale, color ink may be used instead of black ink, depending on

the paper type or print quality settings. This is because a mixture of color inks is used to create black.

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• A reserve amount of ink remains in the tank when your product indicates that a refill is necessary.

Parent topic: Refilling Ink and Replacing the Maintenance Box

Checking the Ink and Maintenance Box Levels

Your product and software will let you know when to refill an ink tank or replace the maintenance box.

Checking the Ink Levels on Your Product

Checking Maintenance Box Status on the LCD Screen

Checking Ink and Maintenance Box Levels - Windows

Checking Ink and Maintenance Box Levels - Mac

Disabling Special Offers with Windows

Parent topic: Refilling Ink and Replacing the Maintenance Box

Checking the Ink Levels on Your Product

To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks. Make sure

the ink levels are above the lower line on the ink tanks. If any of the ink tanks are below the lower line, fill

them to the upper line on the ink tank.

Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling

the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it

estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may

generate inaccurate messages if the ink tanks are not refilled according to these instructions.

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As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below

the lower line. Continued use of the product when the ink level is below the lower line on the tank could

damage the product.

Parent topic: Checking the Ink and Maintenance Box Levels

Checking Maintenance Box Status on the LCD Screen

You can check the status of your maintenance box using your product's LCD screen.

1. Press the home button, if necessary.

2. Select Settings

3. Select Supply Status.

You see the remaining ink capacity of the maintenance box.

4. Press the home button again to exit the screen.

Parent topic: Checking the Ink and Maintenance Box Levels

Related concepts

Maintenance Box Replacement

Checking Ink and Maintenance Box Levels - Windows

A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any

time using a utility on your Windows computer.

1. To check your ink and maintenance box levels, access the Windows Desktop and double-click the

icon for your product in the right side of the Windows taskbar, or click the up arrow and double-

click .

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You see a window like this:

2. Refill any ink tank or replace the maintenance box as needed.

Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink

tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued

use of the product when the ink level is below the lower line on the tank could damage the product.

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Parent topic: Checking the Ink and Maintenance Box Levels

Related concepts

Maintenance Box Replacement

Related tasks

Refilling the Ink Tanks

Checking Ink and Maintenance Box Levels - Mac

You can check your ink levels using a utility on your Mac.

1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print & Scan, or

Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select

Open Printer Utility.

2. Select EPSON Status Monitor.

You see a window like this:

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3. Refill any ink tank or replace the maintenance box as needed.

Note: To update or refresh the displayed ink levels, click Update.

Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink

tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued

use of the product when the ink level is below the lower line on the tank could damage the product.

Parent topic: Checking the Ink and Maintenance Box Levels

Related concepts

Maintenance Box Replacement

Related tasks

Refilling the Ink Tanks

Disabling Special Offers with Windows

You can disable special offers messages from Epson using a utility on your Windows computer.

1. Access the Windows Desktop and right-click the icon for your product in the right side of the

Windows taskbar, or click the up arrow and right-click . Select Monitoring Preferences.

You see this window:

2. To disable promotional offers, deselect the Display Epson Offers checkbox.

Parent topic: Checking the Ink and Maintenance Box Levels

Purchase Epson Ink and Maintenance Box

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S.

or 800-807-7766 in Canada.

Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not

designed for your printer.

The included initial ink bottles must be used for printer setup and are not for resale. The printer ships

with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary

considerably based on images printed, print settings, paper type, frequency of use and temperature.

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Ink Bottle and Maintenance Box Part Numbers

Parent topic: Refilling Ink and Replacing the Maintenance Box

Ink Bottle and Maintenance Box Part Numbers

Use these part numbers when you order or purchase new ink bottles or a new maintenance box. Use the

ink by the date printed on the package.

Ink color Part number

Black 542120

Cyan 542220

Magenta 542320

Yellow 542420

Maintenance box part number: C93451

Parent topic: Purchase Epson Ink and Maintenance Box

Refilling the Ink Tanks

Make sure you have a new ink bottle handy and have read the ink safety precautions before you begin.

You can continue to use the product even if one or more ink tanks are not filled all the way. However, for

the most accurate ink level monitoring, fill all the ink tanks up to the upper line.

Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling

the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it

estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may

generate inaccurate messages if the ink tanks are not refilled according to these instructions.

As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below

the lower line. Continued use of the product when the ink level is below the lower line on the tank could

damage the product.

Caution: If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on

your clothes or belongings, it may not come off.

1. Turn on your product.

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2. Open the ink tank cover, then open the cap for the ink tank you are going to fill.

3. Hold the ink bottle upright and slowly turn the bottle cap to remove it.

Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the bottle after its cap is

removed.

Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,

flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical

advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink.

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4. Insert the ink bottle into the filling port and wait for the ink to fill the tank. Do not squeeze the bottle.

Ink flows into the tank and stops automatically when the ink is filled to the upper line.

Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not

force the bottles into position; they are keyed for each color.

Note: If ink does not flow from the bottle, lift and reinsert the bottle.

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5. When the ink tank is full, remove the ink bottle and securely close it with the cap.

Note: If any ink remains in the bottle, store the bottle upright for later use.

6. Close the ink tank cap.

7. Repeat the previous steps as necessary for each ink tank you need to refill.

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8. Close the ink tank cover.

9. Select Settings >Maintenance >Fill Ink and follow the on-screen instructions to reset the ink

levels.

Parent topic: Refilling Ink and Replacing the Maintenance Box

Maintenance Box Replacement

The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When

you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance

box.

Note: When the maintenance box is full, you cannot print or clean the print head until it is replaced.

However, you can perform operations that do not require ink, such as scanning.

Note the following precautions when replacing the maintenance box:

• Do not remove the maintenance box or its cover except when replacing the maintenance box;

otherwise, ink may leak.

• Do not touch the green chip on the side of the maintenance box.

• Do not tilt the maintenance box after removing it or ink may leak.

• Do not touch the openings in the maintenance box or you may get ink on you.

• Do not drop the maintenance box or subject it to strong shocks.

• If you cannot replace the cover, the maintenance box may not be installed correctly. Remove and

reinstall the maintenance box.

• Do not store the maintenance box in high or freezing temperatures.

• Do not replace the maintenance box during printing; otherwise, ink may leak.

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• Keep the maintenance box out of direct sunlight.

Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period.

Keep the maintenance box away from direct sunlight.

Note: The maintenance box is a user-replaceable part and is not covered by the product warranty.

Parent topic: Refilling Ink and Replacing the Maintenance Box

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Adjusting Print Quality

If your print quality declines, you may need to run a utility to clean or align the print head.

If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the

paper path.

Print Head Maintenance

Print Quality Adjustment

Power Cleaning

Cleaning the Paper Guide

Print Head Maintenance

If your printouts become too light, or you see dark or light bands across them, you may need to clean the

print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.

You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.

Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may

have to refill the ink tank first.

If you still see white or dark lines or gaps in your printouts, even after cleaning the print head several

times, you can run a Power Cleaning.

Print Head Nozzle Check

Print Head Cleaning

Parent topic: Adjusting Print Quality

Print Head Nozzle Check

You can print a nozzle check pattern to check for clogged nozzles.

Checking the Nozzles Using the Product Control Panel

Checking the Nozzles Using a Computer Utility

Parent topic: Print Head Maintenance

Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.

1. Make sure there are no errors on the LCD screen.

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2. Load a few sheets of plain paper in the product.

3. Press the home button, if necessary.

4. Select Settings >Maintenance >Print Head Nozzle Check.

You see a screen like this:

5. Select Start.

The nozzle pattern prints.

6. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

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Print head needs cleaning

7. Do one of the following:

• If there are no gaps, select O.

• If there are gaps or the pattern is faint, select Xand continue.

8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the

process as necessary.

Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not

be able to print.

If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours

without printing or longer if printing. Then try cleaning the print head again. If quality does not improve,

run a Power Cleaning. If quality still does not improve, contact Epson.

Parent topic: Print Head Nozzle Check

Related concepts

Print Head Cleaning

Related topics

Loading Paper

Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.

1. Load a few sheets of plain paper in the product.

2. Do one of the following:

•Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

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•Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select

Utility and select Open Printer Utility.

3. Select Print Head Nozzle Check.

You see a window like this:

4. Click Print.

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5. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

6. If there are no gaps, click Finish.

If there are gaps or the pattern is faint, clean the print head.

Parent topic: Print Head Nozzle Check

Related concepts

Print Head Cleaning

Related topics

Loading Paper

Print Head Cleaning

If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the

print head.

Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may

have to refill the ink tank first.

Cleaning the Print Head Using the Product Control Panel

Cleaning the Print Head Using a Computer Utility

Parent topic: Print Head Maintenance

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Related tasks

Refilling the Ink Tanks

Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.

1. Make sure there are no errors on the LCD screen.

2. Load a few sheets of plain paper in the product.

3. Press the home button, if necessary.

4. Select Settings >Maintenance >Print Head Cleaning.

You see a screen like this:

5. Select Start to clean the print head.

When the cleaning cycle is finished, you see a message on the screen.

Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not

be able to print.

6. Select Yes if you want to print a new nozzle check pattern.

7. Select Start to print a nozzle check pattern and confirm that the print head is clean.

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8. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours

without printing or longer if printing. Then try cleaning the print head again. If quality does not improve,

run a Power Cleaning. If quality still does not improve, contact Epson.

Parent topic: Print Head Cleaning

Related topics

Loading Paper

Cleaning the Print Head Using a Computer Utility

You can clean the print head using a utility on your Windows or Mac computer.

1. Make sure there are no errors on the LCD screen.

2. Load a few sheets of plain paper in the product.

3. Do one of the following:

•Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click .

•Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select

Utility and select Open Printer Utility.

4. Select Print Head Cleaning.

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You see a window like this:

5. Click Start to begin the cleaning cycle.

The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is

finished.

Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not

be able to print.

6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle

Check Pattern and click Print.

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7. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

• If there are no gaps, click Finish.

• If there are gaps or the pattern is faint, click Clean to clean the print head again.

If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait

at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power

Cleaning. If there is still no improvement, contact Epson support.

Parent topic: Print Head Cleaning

Related topics

Loading Paper

Print Quality Adjustment

If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or

light horizontal bands, you may need to adjust the print quality.

Note: Banding may also occur if your print head nozzles need cleaning.

Adjusting the Print Quality Using the Product Control Panel

Parent topic: Adjusting Print Quality

264

Adjusting the Print Quality Using the Product Control Panel

You can adjust the print quality using the control panel on your product.

1. Make sure there are no errors on the LCD screen.

2. Load a few sheets of plain paper in the product.

3. Press the home button, if necessary.

4. Select Settings >Maintenance >Print Quality Adjustment.

5. Follow the on-screen instructions to print an alignment sheet.

Note: Do not cancel printing while you are printing head alignment patterns.

6. Check the printed patterns on the alignment sheet and select number of the best printed pattern for

each set:

• Select the number representing the pattern with the least amount of separation or overlap.

• Select the number representing the pattern with the least misaligned vertical line.

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• Select the number representing the pattern with the least amount of separation or overlap.

7. Continue following the on-screen instructions to finish the print quality adjustment.

Parent topic: Print Quality Adjustment

Related topics

Loading Paper

Power Cleaning

If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head

several times, you can run a Power Cleaning.

If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12

hours before running another Power Cleaning.

Caution: Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make

sure each ink tank is at least one-third full before running a Power Cleaning, or it may damage the

product.

Caution: Power Cleaning may cause the maintenance box to reach its capacity sooner. When the

maintenance box is full, you need to replace it to continue printing.

Power Cleaning Using a Computer Utility

Power Cleaning Using the Product Control Panel

Parent topic: Adjusting Print Quality

266

Related concepts

Maintenance Box Replacement

Related tasks

Refilling the Ink Tanks

Power Cleaning Using a Computer Utility

You can run a Power Cleaning using a utility on your Windows or Mac computer.

Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before

running another Power Cleaning.

1. Make sure there are no errors on the LCD screen.

2. Load a few sheets of plain paper in the product.

3. Do one of the following:

•Windows: Access the Windows Desktop and right-click the icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and

click the Maintenance tab.

•Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print &

Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select

Utility and select Open Printer Utility.

4. Select Power Cleaning.

267

You see a window like this:

5. Follow the on-screen instructions to run a Power Cleaning.

6. When Power Cleaning is finished, run a nozzle check.

If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing,

and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again

depending on the printed pattern. If quality still does not improve, contact Epson support.

Parent topic: Power Cleaning

Related topics

Loading Paper

Power Cleaning Using the Product Control Panel

You can run a Power Cleaning using the control panel on your product.

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After a Power Cleaning, you must turn off the product and wait at least 12 hours before running another

Power Cleaning.

1. Turn off the product.

2. Visually check the ink levels and make sure each ink tank is at least one-third full.

Caution: If you run a Power Cleaning when the ink levels are low, you may damage the product.

3. Press and hold the power button and the help button at the same time until the Power Cleaning

screen appears on the LCD screen.

4. Follow the on-screen instructions to run the Power Cleaning.

5. When the Power Cleaning is finished, run a nozzle check.

If the print quality did not improve, turn off the printer and wait at least 12 hours before running

another Power Cleaning.

If the print quality does not improve after running the Power Cleaning utility multiple times, contact

Epson for support.

Parent topic: Power Cleaning

Related tasks

Refilling the Ink Tanks

Related topics

Loading Paper

Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.

1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in

one of these sizes: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches

[210 × 297 mm]).

2. Press the home button, if necessary.

3. Select Settings >Maintenance >Paper Guide Cleaning.

4. Select the paper source you want to clean.

5. Follow the on-screen instructions to clean the paper guide.

6. Repeat these steps as necessary until the paper comes out clean.

269

Note: If the paper is still smeared or scuffed, repeat these steps to clean the other paper sources.

Parent topic: Adjusting Print Quality

Related topics

Loading Paper

270

Cleaning and Transporting Your Product

See these sections if you need to clean or transport your product.

Cleaning Your Product

Transporting Your Product

Cleaning Your Product

To keep your product working at its best, you should clean it several times a year.

Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may

damage it. Do not use oil or other lubricants inside the product or let water get inside it. Close the rear

paper feed slot when you are not using it, to keep out dust.

1. Turn off the product.

2. Wait for the power light to turn off, then unplug the power cable.

3. Disconnect any connected cables.

4. Remove all the paper from the product.

5. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.

6. Clean any paper cassettes using a soft brush.

271

7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is

recommended), moistened with a little glass cleaner.

Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with

any force.

Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the

left.

272

8. Clean the document mat using a soft, lint-free cloth (microfiber is recommended), moistened with a

mild detergent.

9. Wipe the document mat with a clean, dry cloth.

10. Open the ADF cover.

273

11. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the

ADF.

12. Close the ADF cover.

Parent topic: Cleaning and Transporting Your Product

Transporting Your Product

If you need to store your product or transport it a long distance, prepare it for transportation as described

here.

Caution: During transportation and storage, follow these guidelines:

• Because the product is heavy, two or more people should lift and carry it using the hand positions

shown here:

274

• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. When

storing or transporting the printer, place it in a plastic bag and fold it closed.

• When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not

subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle

is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take

measures to prevent ink from leaking when transporting the ink bottles.

• Do not put opened ink bottles in the box with the product.

1. Turn off the product.

2. Wait for the power light to turn off, then unplug the power cable.

3. Disconnect any connected cables.

4. Remove all the paper from the product and make sure there are no originals on the scanner glass.

5. Lift up the scanner unit.

275

6. Make sure the print head is in the home position on the right and move the transportation lock to the

transport position.

Caution: Do not touch the translucent film inside the product; otherwise, you may damage your

product.

276

7. Secure the print head to the case with tape as shown.

8. Lower the scanner unit.

9. Close the rear paper feed slot and output tray and lower the control panel.

10. Place the printer in a plastic bag and fold it closed.

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11. Place the product in its original packing materials, if possible, or use equivalent materials with

cushioning around the product.

Keep the product level during transportation. If print quality has declined when you print again, clean and

align the print head. Make sure you remove the tape securing the print head before using the printer.

Parent topic: Cleaning and Transporting Your Product

Related concepts

Print Head Cleaning

278

Print Quality Adjustment

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Solving Problems

Check these sections for solutions to problems you may have using your product.

Checking for Software Updates

Product Status Messages

Running a Product Check

Resetting Control Panel Defaults

Solving Setup Problems

Solving Network Problems

Solving Copying Problems

Solving Paper Problems

Solving Problems Printing from a Computer

Solving Page Layout and Content Problems

Solving Print Quality Problems

Solving Scanning Problems

Solving Scanned Image Quality Problems

Solving Faxing Problems

Solving USB Device Problems

Uninstall Your Product Software

Where to Get Help

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software.

Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and

select your product.

•Windows: Your printer software automatically checks for updates. You can also manually update the

software by selecting Software Update here:

• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of

the Windows taskbar, or clicking the up arrow and right-clicking .

• On the Maintenance tab in the printer settings window

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You can also update the software by selecting EPSON Software Updater in the EPSON or Epson

Software program group, accessible by the Start button, or on the Start or Apps screens, depending

on your version of Windows.

•OS X: You can manually update the software by opening the Applications >Epson Software folder

and selecting EPSON Software Updater.

•macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.x: You can manually update the software by opening the

App Store, selecting Updates, searching for a software update option for Epson Software, and

selecting Update.

Parent topic: Solving Problems

Related references

Where to Get Help

Product Status Messages

You can often diagnose problems with your product by checking the messages and status icons on its

LCD screen. You can also check for errors by pressing the Job/Status button and selecting Printer

Status.

Note: If the LCD screen is dark, press the screen to wake the product from sleep mode.

LCD screen message Condition/solution

Printer error. Turn the power off and

on again. If the problem persists,

contact Epson Support.

Turn the product off and then back on again. If the error persists,

check for and remove any jammed paper or protective materials

from the product. If the error still persists, contact Epson for

support.

Printer error. Contact Epson Support.

Non-printing features are available.

The product may be damaged, but features such as scanning

are still available. Contact Epson for support.

Printer error. For details, see your

documentation.

The product may be damaged. Contact Epson for support.

Paper out in XX. Load paper. Paper

Size: XX/Paper Type: XX

Load the size and type of paper in the indicated paper source.

The printer's borderless printing ink

pad is nearing the end of its service

life. It is not a user-replaceable part.

Please contact Epson support.

The ink pad is near the end of its service life and the message

will be displayed until the ink pad is replaced. Contact Epson for

support. (To resume printing, press OK.)

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LCD screen message Condition/solution

The printer's borderless printing ink

pad has reached the end of its

service life. It is not a user-

replaceable part. Please contact

Epson support.

The ink pad is at the end of its service life. Turn off the product

and contact Epson for support.

You can still perform operations that do not use ink, such as

scanning.

Paper Setup Auto Display is set to

Off. Some features may not be

available. For details, see your

documentation.

AirPrint is not available when the Paper Setup Auto Display

setting is turned off. Change the Paper Setup Auto Display

setting to On.

No dial tone detected. Make sure the phone cable is connected correctly and the

phone line works. If you connected the product to a PBX (Private

Branch Exchange) phone line or Terminal Adapter, change the

Line Type setting to PBX. Use a # (hash) instead of the actual

access code when entering an outside fax number. This makes

the connection more secure. If you still cannot send a fax, turn

off the Dial Tone Detection setting. (Turning off the Dial Tone

Detection setting may cause the product to drop the first digit of

a fax number.)

Failed to receive faxes because the

fax data capacity is full. Touch the

Job/Status at the bottom of the Home

Screen for details.

Press the Job/Status button, select Printer Status, and

resolve any printer errors that prevented faxes from printing.

Make sure the product is connected to a computer or that an

external USB device is connected to the product.

The combination of the IP address

and the subnet mask is invalid. See

your documentation for more details.

Contact your product administrator.

To use cloud services, update the

root certificate from the Epson Web

Config utility.

Contact your product administrator.

Check that the printer driver is

installed on the computer and that

the port settings for the printer are

correct.

On a Windows computer, go to Control Panel >Hardware and

Sound >Devices and Printers. Right-click the printer and

select Printer Properties. Make sure the printer port is selected

correctly in the Ports tab. Select the USBXXX setting for a USB

connection or EpsonNet Print Port for a network connection.

Recovery mode Contact your product administrator.

282

Parent topic: Solving Problems

Running a Product Check

Running a product check helps you determine if your product is operating properly.

1. Disconnect any interface cables connected to your product.

2. Load plain paper in the paper cassette.

3. Press the home button, if necessary.

4. Select Settings >Maintenance.

You see a screen like this:

5. Select Print Head Nozzle Check.

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You see a screen like this:

6. Select Start.

The nozzle pattern prints.

7. Do one of the following, depending on the results of the product check:

• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any

operation problem you may have could be caused by your computer, cable, software, or selected

settings. Check the other solutions in this guide or try uninstalling and reinstalling your printer

software.

• If the page prints but the nozzle check pattern has gaps, clean the print head.

• If the page does not print, the product may have a problem. Check the other solutions in this

manual. If they do not work, contact Epson.

Parent topic: Solving Problems

Related concepts

Uninstall Your Product Software

Print Head Cleaning

Related references

Where to Get Help

284

Resetting Control Panel Defaults

If you have a problem with settings on the product control panel, you can reset them to their factory

defaults. You can choose which settings to reset or reset them all.

Note: This setting can be locked by an administrator. If you cannot access or change this setting,

contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings >General Settings >System Administration. Enter the administrator password, if

necessary.

3. Scroll down and select Restore Default Settings.

You see a screen like this:

4. Select one of these options:

•Network Settings: Resets all network settings

•Copy Settings: Resets all settings for copying

•Scan Settings: Resets all settings for scanning

•Fax Settings: Resets all settings for faxing

•Clear All Data and Settings: Resets all control panel settings including the contacts list

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You see a confirmation screen.

5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)

Parent topic: Solving Problems

Solving Setup Problems

Check these sections if you have problems while setting up your product.

Product Does Not Turn On or Off

Noise After Filling the Ink

Software Installation Problems

Parent topic: Solving Problems

Product Does Not Turn On or Off

If you cannot turn the product on or off, try these solutions:

• If you cannot turn on your product, make sure the power cord is securely connected and hold down

the power button a little longer.

• If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off

your product, unplug the power cord, plug the power cord back in, then turn your product on and off

again using the power button.

Parent topic: Solving Setup Problems

Noise After Filling the Ink

If you hear noises from your product after filling the ink tanks with ink, check these explanations:

• The first time you fill the tanks with ink, the product must charge its print head. Wait until charging

finishes before you turn off the product, or it may charge improperly and use excess ink the next time

you turn it on. Your product is finished charging the print head when the power light stops flashing.

• If the product's print head stops moving or making noise, and the charging process has not finished

after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is

still in progress. If it is still in progress, contact Epson for help.

Parent topic: Solving Setup Problems

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Software Installation Problems

If you have problems while installing your product software, try these solutions:

• Make sure your product is turned on and any necessary cables are securely connected at both ends. If

you still have problems installing software, disconnect the cable and carefully follow the instructions on

the Start Here sheet. Also make sure your system meets the requirements for your operating system.

• Close any other programs, including screen savers and virus protection software, and install your

product software again.

• In Windows, make sure your product is selected as the default printer and the correct port is shown in

the printer properties.

• If you see any error message or your software does not install correctly in Windows, you may not have

software installation privileges. Contact your system administrator.

• If you are printing over a network, make sure your product is set up properly on the network.

Parent topic: Solving Setup Problems

Related references

Windows System Requirements

Mac System Requirements

Solving Network Problems

Check these solutions if you have problems setting up or using your product on a network.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is

not responsible for backing up or recovering data and settings during or after the warranty period. We

recommend that you make your own backup or print out your fax and network data and settings.

Product Cannot Connect to a Wireless Router or Access Point

Network Software Cannot Find Product on a Network

Product Does Not Appear in Mac Printer Window

Wireless Network Connection is Unstable on a Mac

Cannot Print Over a Network

Cannot Scan Over a Network

Parent topic: Solving Problems

287

Product Cannot Connect to a Wireless Router or Access Point

If your product has trouble finding or connecting to a wireless router or access point, try these solutions:

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your

product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from

the product control panel within 2 minutes of pressing the WPS button on your router.

• Make sure to place your product within contact range of your router or access point. Avoid placing

your product near a microwave oven, cordless phone, or large metal object, such as a filing cabinet.

• Verify that your router or access point is operating correctly by connecting to it from your computer or

another device.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• You may need to disable the firewall and any anti-virus software on your wireless router or access

point.

• Try restarting your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if access restrictions, such as MAC address filtering, are set on the router or access

point. If access restrictions are set, add your product's MAC address to your router's address list. To

obtain your product's MAC address, print a network status sheet. Then follow the instructions in your

router or access point documentation to add the address to the list.

• If your router or access point does not broadcast its network name (SSID), follow the instructions that

came with your product to enter your wireless network name manually.

• If your router or access point has security enabled, determine the kind of security it is using and any

required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA

passphrase correctly.

• Check if your computer is restricting the available wireless channels. If so, verify that your wireless

access point is using one of the usable channels and change to a usable channel, if necessary.

• If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the

maximum number of devices connected to your product (8). Print a network status sheet or access

Web Config on the browser for your device and check the number of connected devices. If 8 devices

are already connected, disconnect a device by deleting the product's SSID from the Wi-Fi screen of

that device. If fewer than 8 devices are connected, check the accuracy of your other network settings,

move your device closer to your product, and try connecting again.

288

• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on

your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection

settings from your device and enter a new password. See your device documentation for instructions.

Parent topic: Solving Network Problems

Related concepts

Wi-Fi Direct Mode Setup

Related tasks

Selecting Wireless Network Settings from the Control Panel

Printing a Network Status Sheet

Printing a Network Connection Report

Related topics

Wi-Fi or Wired Networking

Network Software Cannot Find Product on a Network

If EpsonNet Setup cannot find your product on a network, try these solutions:

• Make sure your product is turned on and connected to your network. Verify the connection using your

product control panel.

• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-

ASCII characters.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• Make sure your product is not connected to a guest network.

• If necessary, reinstall your product software and try running EpsonNet Setup again:

1. Reset your product's network settings to their factory defaults.

2. Windows only: Uninstall your product software.

3. Restart your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you

restart your router, so note the next step before restarting it.

4. Download your product software from the Epson website using the instructions on the Start Here

sheet.

• If you have replaced your router, reinstall your product software to connect to the new router.

289

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing detection of your device over the network. See your router or access point documentation

for instructions on disabling the Privacy Separator function.

Parent topic: Solving Network Problems

Related concepts

Uninstall Your Product Software

Related tasks

Printing a Network Connection Report

Related topics

Wi-Fi or Wired Networking

Product Does Not Appear in Mac Printer Window

If your product does not appear in the Mac printer window, try these solutions:

• Turn your product off, wait 30 seconds, then turn it back on again.

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your

product's LCD screen is not lit, make sure you select one of the WPS options from the product control

panel within 2 minutes of pressing the WPS button on your router.

• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear

on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall

your software.

Parent topic: Solving Network Problems

Related concepts

Uninstall Your Product Software

Wireless Network Connection is Unstable on a Mac

If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network

interference between your product and your Mac.

If you cannot connect to your product over the wireless network or the connection becomes unstable,

move the device connected to your Mac USB 3.0 port further away from your Mac.

Parent topic: Solving Network Problems

290

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

• Make sure that your product is turned on.

• Make sure you install your product's network software as described in your product documentation.

• Print a network status sheet and verify that the network settings are correct. If the network status is

Disconnected, check any cable connections and turn your product off and then on again.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,

cordless phone, or large metal object, such as a filing cabinet.

• Try restarting your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing printing from a device over the network. See your router or access point documentation for

instructions on disabling the Privacy Separator function.

• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not

lit or does not appear on the product's LCD screen, make sure your product software was installed

correctly. If necessary, reinstall your software.

Parent topic: Solving Network Problems

Related concepts

Uninstall Your Product Software

Related tasks

Printing a Network Status Sheet

Printing a Network Connection Report

Related topics

Wi-Fi or Wired Networking

291

Cannot Scan Over a Network

If you have problems scanning over a network, try these solutions:

• If you cannot scan from your product control panel, make sure you restarted your computer after

installing the product software. Make sure the Event Manager program is not being blocked by your

firewall or security software.

• If you are scanning a large original at a high resolution, a network communication error may occur. Try

scanning again at a lower resolution.

• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few

seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try

restarting Epson Scan 2 again.

• Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility:

Windows 10: Click and select EPSON >Epson Scan 2 Utility. Make sure your product is

selected. If necessary, select the Other tab and click Reset.

Windows 8.x: Navigate to the Apps screen, select EPSON, and select Epson Scan 2 Utility. Make

sure your product is selected. If necessary, select the Other tab and click Reset.

Windows (other versions): Click or Start >All Programs or Programs >EPSON >Epson

Scan 2 >Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other

tab and click Reset.

Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make

sure your product is selected. If necessary, select the Other tab and click Reset.

• You may need to disable the firewall and any anti-virus software on your wireless router or access

point.

Parent topic: Solving Network Problems

Solving Copying Problems

Check these solutions if you have problems copying with your product.

Product Makes Noise, But Nothing Copies

Product Makes Noise When It Sits for a While

Originals Do Not Feed From the Automatic Document Feeder

Parent topic: Solving Problems

292

Product Makes Noise, But Nothing Copies

If your product makes a noise, but nothing copies, try these solutions:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• If the nozzle check page does not print, but the product's power is on, make sure your product

software is installed correctly.

• Make sure your product is level (not tilted).

Parent topic: Solving Copying Problems

Related concepts

Print Head Cleaning

Print Head Nozzle Check

Product Makes Noise When It Sits for a While

Your product is performing routine maintenance. This is normal.

Parent topic: Solving Copying Problems

Originals Do Not Feed From the Automatic Document Feeder

If your originals do not feed when placed in the ADF, try these solutions:

• Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload

the originals.

• Make sure the size, weight, and number of your originals are supported by the ADF.

• Make sure the originals are loaded correctly.

• Make sure the document is not curled or creased.

• Try cleaning the inside of the ADF.

293

• Do not load originals above the arrow mark on the ADF edge guide.

Parent topic: Solving Copying Problems

Related references

Paper Feeding Problems

Paper Jams Inside the Product

Related tasks

Cleaning Your Product

Related topics

Placing Originals on the Product

Solving Paper Problems

Check these sections if you have problems using paper with your product.

Paper Feeding Problems

Paper Jams Inside the Product

Paper Ejection Problems

294

Parent topic: Solving Problems

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• If paper does not feed for printing, remove it from the rear paper feeder or cassette. Reload it, then

adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the

cassette or rear paper feeder.

• Place the product on a flat surface and operate it in the recommended environmental conditions.

• Be sure to insert the paper cassette all the way into your product.

• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

• Do not load more than the recommended number of sheets. For plain paper, do not load paper above

the arrow mark on the edge guides.

• Make sure your paper meets the specifications for your product.

• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• Make sure the paper size and paper type settings are correct for the paper source.

• Run the paper guide cleaning utility to clean the paper path.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the cassette printable side down.

• Follow any special loading instructions that came with the paper.

Parent topic: Solving Paper Problems

Related references

Paper Jams Inside the Product

Paper Loading Capacity

Paper Specifications

Related tasks

Cleaning the Paper Guide

Related topics

Loading Paper

295

Paper Jams Inside the Product

If you see a message that paper has jammed in the product, follow the on-screen instructions to locate

and remove the jammed paper.

Take the following precautions when removing jammed paper from the product:

• Remove the jammed paper carefully. Using too much force may damage the product.

• Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down,

as ink may spill.

Warning: Never touch the buttons on the control panel while your hand is inside the product. If the

product starts operating, it may cause an injury. Do not touch any protruding parts inside the product.

Parent topic: Solving Paper Problems

Related topics

Loading Paper

Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:

• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.

Select the correct paper size when you reprint.

• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select

the correct paper type setting when you reprint.

Parent topic: Solving Paper Problems

Related references

Paper or Media Type Settings - Printing Software

Related tasks

Cancelling Printing Using a Product Button

Related topics

Loading Paper

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

296

Note: When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

Nothing Prints

Product Icon Does Not Appear in Windows Taskbar

Printing is Slow

Parent topic: Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on and connected to your computer.

• Make sure any interface cables are connected securely at both ends.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• Make sure the printer status is not offline or pending.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• Make sure you set the transportation lock to the unlocked (printing) position.

• Make sure your system meets the requirements for your operating system. If you are printing a high-

resolution image, you may need more than the minimum requirements. Print the image at a lower

resolution or if necessary, increase your system's memory.

• In Windows, make sure your product is selected as the default printer and the printer port setting

matches the printer connection port.

• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

• In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on-

screen instructions to check the connection status:

•Windows 10: Click and select Epson Software >Epson Printer Connection Checker.

•Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker

icon.

•Windows 7: Click and select All Programs >Epson Software >Epson Printer Connection

Checker.

297

• On a Mac, make sure the printer is added to the printer list and the printer is not paused.

• Make sure your product is selected as the printer in your printing program.

Parent topic: Solving Problems Printing from a Computer

Related tasks

Running a Product Check

Entering a User ID and Password for Printing

Using AirPrint

Product Icon Does Not Appear in Windows Taskbar

If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does

not work, try this solution:

1. Do one of the following:

•Windows 10: Click and select (Settings) > Devices >Printers & scanners. Select your

product name and select Manage >Printing preferences.

•Windows 8.x: Navigate to the Apps screen and select Control Panel >Hardware and Sound >

Devices and Printers. Right-click your product name, select Printing Preferences, and select

your product name again if necessary.

•Windows 7: Click and select Devices and Printers. Right-click your product name, select

Printing Preferences, and select your product name again if necessary.

•Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.

Right-click your product name, select Printing Preferences, and select your product name again if

necessary.

2. Click the Maintenance tab.

3. Click the Extended Settings button.

4. Select Enable EPSON Status Monitor 3 and click OK.

5. Click the Monitoring Preferences button.

6. Click the checkbox for the option that adds the shortcut icon to the taskbar.

7. Click OK to close the open program windows.

Parent topic: Solving Problems Printing from a Computer

298

Printing is Slow

If printing becomes slow, try these solutions:

• Make sure your system meets the requirements for your operating system. If you are printing a high-

resolution image, you may need more than the minimum requirements. If necessary, increase your

system's memory.

• If you are using Windows 7, close the Devices and Printers window before you print.

• On a Mac, make sure you download and install the Epson printer driver.

• Make sure Quiet Mode is turned off.

• Clear space on your hard drive or run a defragmentation utility to free up existing space.

• Close any programs you are not using when you print.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If printing becomes slower after printing continuously for a long time, the product may have

automatically slowed down to protect the print mechanism from overheating or becoming damaged.

Let the product rest with the power on for 30 minutes, then try printing again.

• If you are printing over a wireless network, factors such as interference, network traffic, or weak signal

strength may affect your printing speed.

For the fastest printing, select the following settings in your product software:

• Make sure the paper type setting matches the type of paper you loaded.

• Turn on any high speed settings in your product software.

• Select a lower print quality setting.

• Make sure the ink drying time has not been increased for double-sided printing.

•Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress,

and select the following settings:

•Always Spool RAW Datatype

•Page Rendering Mode

•Print as Bitmap

•Mac: Select System Preferences, select Printers & Scanners, and select your product. Select

Options & Supplies, select Options (or Driver), and enable the Bidirectional printing setting.

299

If printing is still slow and you are using Windows 7 or Windows Vista, try the following:

1. Click and select Computer or My Computer. Double-click the C: drive and open these folders:

ProgramData > EPSON > PRINTER.

Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and

search options. In the window that appears, click the View tab, select Show hidden files, folders,

and drives in the Advanced settings list, and click OK.

2. Right-click the EPAUDF01.AUD file and select Delete.

3. Restart your computer and try printing again.

Parent topic: Solving Problems Printing from a Computer

Related references

Paper or Media Type Settings - Printing Software

Windows System Requirements

Mac System Requirements

Related tasks

Selecting Basic Print Settings - Windows

Selecting Extended Settings - Windows

Selecting Basic Print Settings - Mac

Solving Page Layout and Content Problems

Check these sections if you have problems with the layout or content of your printed pages.

Note: When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

Inverted Image

Too Many Copies Print

Blank Pages Print

Incorrect Margins on Printout

Incorrect Characters Print

Incorrect Image Size or Position

Slanted Printout

300

Parent topic: Solving Problems

Inverted Image

If your printed image is inverted unexpectedly, try these solutions:

• Turn off any mirror or inversion settings in your printing application.

• Turn off the Mirror Image,Flip horizontally, or Reverse page orientation settings in your printer

software. (This option has different names, depending on your operating system version.)

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Too Many Copies Print

Make sure that the Copies setting in your printing program or printer software is not set for multiple

copies.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Blank Pages Print

If blank pages print unexpectedly, try these solutions:

• Make sure you selected the correct paper size settings in your printing program and printer software.

• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip

Blank Page setting in your printer software, if available.

• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if

necessary.

• Make sure your product is selected as the printer in your printing program.

• You may need to refill the ink. Visually check the ink levels.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

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Selecting Extended Settings - Windows

Selecting Basic Print Settings - Mac

Selecting Printing Preferences - Mac

Incorrect Margins on Printout

If your printed page has incorrect margins, try these solutions:

• Make sure you selected the correct paper size settings in your printing program and printer software.

• Make sure you selected the correct margins for your paper size in your printing program.

• Make sure your paper is positioned correctly for feeding into the product.

• When placing originals on the scanner glass, align the corner of the original with the corner indicated

by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner.

• Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area

may extend to include the dust or stains.

• Load paper in the correct direction and slide the edge guides against the edges of the paper.

• Select the appropriate original size in the copy settings.

You can use the preview option in your printer software to check your margins before you print.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Related topics

Loading Paper

Incorrect Characters Print

If incorrect characters appear in your prints, try these solutions before reprinting:

• Make sure any cables are securely connected at both ends.

• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If incorrect characters still appear in your prints, try connecting your product using a different cable.

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• If your computer entered sleep mode the last time you printed, the next print job after your computer

exits sleep mode may contain garbled characters. Print your document again.

Parent topic: Solving Page Layout and Content Problems

Incorrect Image Size or Position

If your printed image is the wrong size or in the wrong position, try these solutions:

• Make sure you selected the correct paper size and layout settings in your printing program and printer

software.

• Make sure you selected the correct paper size on the control panel.

• Make sure your paper is positioned correctly for feeding into the printer.

• Slide the edge guides against the edges of the paper.

• Clean the scanner glass and document cover.

• If the edges of a copy are cropped, slightly move the original away from the edges of the scanner

glass.

• Make sure you selected the correct margins for your paper size in your printing program.

• Be sure to select the appropriate original size setting for your original in the copy settings.

You can use the preview option in your printer software to check your margins before you print.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Additional Layout and Print Options - Windows

Selecting Basic Print Settings - Mac

Selecting Page Setup Settings - Mac

Slanted Printout

If your printouts are slanted, try these solutions:

• Make sure the paper is loaded in the correct direction.

• Do not load more than the recommended number of sheets.

• Slide the edge guides against the edges of the paper.

• Make sure the paper type setting matches the type of paper you loaded.

• Select a higher print quality setting in your printer software.

303

• Turn off any high speed settings in your product software.

• Adjust the print quality.

• Make sure the product is not printing while tilted or at an angle.

Parent topic: Solving Page Layout and Content Problems

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Related topics

Loading Paper

Solving Print Quality Problems

Check these sections if your printouts have problems with print quality, but your image looks fine on your

computer screen.

Note: When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

White or Dark Lines in Printout

Blurry or Smeared Printout

Faint Printout or Printout Has Gaps

Grainy Printout

Incorrect Colors

Parent topic: Solving Problems

White or Dark Lines in Printout

If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Make sure the paper type setting matches the type of paper you loaded.

• Make sure you loaded the printable side of the paper correctly for your product.

• Turn off any high speed settings in your product software.

• Adjust the print quality in the product software.

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• If you continue to see horizontal or vertical bands or streaks in your printouts after cleaning and

aligning the print head, you can finely tune the horizontal or vertical alignment in the Maintenance

menu.

• You may need to refill the ink. Visually check the ink levels.

• If you have not used the product for a long time, run the Power Cleaning utility.

Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality

by cleaning the print head.

Parent topic: Solving Print Quality Problems

Related concepts

Print Head Nozzle Check

Print Head Cleaning

Print Quality Adjustment

Related references

Paper or Media Type Settings - Printing Software

Related tasks

Selecting Additional Layout and Print Options - Windows

Selecting Printing Preferences - Mac

Refilling the Ink Tanks

Related topics

Loading Paper

Blurry or Smeared Printout

If your printouts are blurry or smeared, try these solutions:

• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.

• Use a support sheet with special paper, or load special paper one sheet at a time.

• Make sure your paper meets the specifications for your product.

• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.

• Make sure the paper type setting in your product software matches the type of paper you loaded.

• Make sure you loaded the printable side of the paper correctly for your product.

• If you are printing on thick paper or envelopes, make sure you select the appropriate settings.

305

• When manually printing 2-sided, make sure the ink is completely dry before loading the paper.

• Remove each sheet from the output tray as it is printed.

• Avoid handling printouts on glossy paper right after printing to allow the ink to set.

• Do not stack printouts immediately after printing.

• Turn off any high speed settings in your product software.

• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily

saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.

Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density

and/or ink drying time settings.

• Lower the copy density setting on the product control panel.

• The ink levels may be low and you may need to refill the ink. Visually check the ink levels.

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Adjust the print quality in the product software.

• Clean the paper path.

• Do not press too hard on the original or the document cover when you are scanning originals on the

scanner glass.

• Clean the scanner glass.

• Clean the ADF.

• Use the ink before the date printed on the package.

• If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to

the upper lines and run the Power Cleaning utility. Then run a nozzle check to see if print quality has

improved.

• If you have not used the product for a long time, run the Power Cleaning utility.

Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality

by cleaning the print head.

Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that

extends beyond the base of the product in all directions.

Parent topic: Solving Print Quality Problems

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Related concepts

Print Head Cleaning

Print Quality Adjustment

Related references

Compatible Epson Papers

Paper Specifications

Related tasks

Cleaning the Paper Guide

Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

Faint Printout or Printout Has Gaps

If your printouts are faint or have gaps, try these solutions:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• The ink levels may be low. Visually check the ink levels.

• Make sure the paper type setting matches the type of paper you loaded.

• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.

• Adjust the print quality in the product software.

• Clean the paper path.

• If you have not used the product for a long time, run the Power Cleaning utility.

Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality

by cleaning the print head.

Parent topic: Solving Print Quality Problems

Related concepts

Print Head Nozzle Check

Print Head Cleaning

Print Quality Adjustment

Related references

Paper or Media Type Settings - Printing Software

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Related tasks

Cleaning the Paper Guide

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac

Related topics

Loading Paper

Grainy Printout

If your printouts are grainy, try these solutions:

• Make sure you loaded the printable side of the paper correctly for your product.

• Select a higher print quality setting and turn off any high speed settings in your product software.

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• Adjust the print quality in the product software.

• You may need to increase the image resolution or print a smaller size; see your software

documentation.

Note: Images from the Internet may be low resolution and not result in a high quality printout.

• If you enlarged the image size in an image-editing program, you need to increase the image resolution

setting to retain a high image quality. Increase the image resolution by the same amount you increase

the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the

image size for printing, change the resolution setting to 600 dpi.

Note: Higher resolution settings result in larger file sizes, which take longer to process and print.

Consider the limitations of your computer system when selecting a resolution, and select the lowest

possible resolution that produces acceptable quality to keep file sizes manageable.

Parent topic: Solving Print Quality Problems

Related concepts

Print Head Nozzle Check

Print Head Cleaning

Print Quality Adjustment

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Related tasks

Selecting Basic Print Settings - Windows

Selecting Additional Layout and Print Options - Windows

Selecting Basic Print Settings - Mac

Selecting Printing Preferences - Mac

Incorrect Colors

If your printouts have incorrect colors, try these solutions:

• Make sure the paper type setting matches the paper you loaded.

• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.

• If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer

software, try selecting Standard (Windows) or Normal (Mac) instead.

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• The ink levels may be low and you may need to refill the ink. Visually check the ink levels.

• If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to

the upper lines and run the Power Cleaning utility. Then run a nozzle check to see if print quality has

improved.

• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors

may look different than you expect. To speed up drying time, do not stack your printouts on top of each

other.

• Your printed colors can never exactly match your on-screen colors. However, you can use a color

management system to get as close as possible. Try using the color management options in your

printer software.

• For best results, use genuine Epson paper.

• If you have not used the product for a long time, run the Power Cleaning utility.

Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality

by cleaning the print head.

Parent topic: Solving Print Quality Problems

Related concepts

Print Head Nozzle Check

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Print Head Cleaning

Related references

Compatible Epson Papers

Related tasks

Selecting Basic Print Settings - Windows

Selecting Additional Layout and Print Options - Windows

Refilling the Ink Tanks

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.

Scanning Software Does Not Operate Correctly

Cannot Start Epson Scan 2

Scanning is Slow

Cannot Save a Scan to a Shared Folder Over a Network

Parent topic: Solving Problems

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:

• Make sure your computer has adequate memory and meets the system requirements for your

operating system.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart your scanning software.

• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.

• In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control

panel.

• If you are scanning with the ADF, make sure the ADF and document covers are closed.

• Try scanning at a lower resolution or increase the free space on the computer's hard disk. Scanning

stops if the total data size reaches the limit.

Parent topic: Solving Scanning Problems

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Related concepts

Uninstall Your Product Software

Related references

Windows System Requirements

Mac System Requirements

Cannot Start Epson Scan 2

If you cannot start Epson Scan 2, try these solutions:

• Make sure your product is turned on and any interface cables are securely connected at both ends.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If you scan at a high resolution over a network, a communication error may occur. Lower the

resolution.

• If you are scanning with the ADF, check that the document cover and ADF cover are closed.

• Make sure Epson Scan 2 is selected as your scanning program.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart Epson Scan 2.

• Check the connection setting and test the connection using Epson Scan 2 Utility:

Windows 10: Click and select EPSON >Epson Scan 2 Utility. Make sure the correct product is

selected. If necessary, select the Other tab and click Reset.

Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct

product is selected. If necessary, select the Other tab and click Reset.

Windows (other versions): Click or Start >All Programs or Programs >EPSON >Epson Scan

2>Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other

tab and click Reset.

Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make

sure the correct product is selected. If necessary, select the Other tab and click Reset.

• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both

versions and install one version.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

• If the user restriction feature (Access Control) is enabled, a user ID and password are required to

scan. If you do not know the user ID or password, contact your administrator for assistance.

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Parent topic: Solving Scanning Problems

Related tasks

Starting a Scan Using the Epson Scan 2 Icon

Scanning is Slow

If scanning becomes slow, try these solutions:

• Scan your original at a lower resolution, if possible.

• Make sure your system meets the requirements for your operating system. If you are scanning a high-

resolution image, you may need more than the minimum requirements. If necessary, increase your

system's memory or reduce the resolution.

Parent topic: Solving Scanning Problems

Related tasks

Entering a User ID and Password for Scanning

Related topics

Starting a Scan

Cannot Save a Scan to a Shared Folder Over a Network

If you cannot save a scan to a shared folder when scanning over a network, or saving takes a very long

time, try these solutions:

• If you cannot scan to a shared folder over the network, make sure you did the following:

• Created a shared folder on your computer (Windows).

• If you registered the shared folder path to your product's control panel contact list or entered the

path manually to scan, make sure you used the correct path.

• Make sure the network folder does not already contain a file of the same name. If so, rename the file

and try again.

• If you still cannot scan to the shared folder, your network type may be set to Public. You cannot scan

to a shared folder when using a public network. Follow the steps here to check and change your

network type, if necessary. Be sure to log into your Windows computer as an administrator.

Note: The name of available network types varies in the different Windows versions. For details on

selecting Windows network sharing settings, see Windows help.

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Windows 10:

1. Click and select Settings.

2. Select Network & Internet.

3. Click your network type: Ethernet or Wi-Fi.

4. Click your network name.

5. Make sure the Make this PC discoverable setting is set to On. Select this setting when connected

to a private network so you can save a scan to a shared folder. If you select Off, you cannot save

your scan to a shared folder on a private network.

Windows 8.1:

1. At the Start screen, type PC Settings to automatically search the system.

2. Click Network in the PC Settings window.

3. Click your network name.

4. Make sure Find devices and content is set to On. Select this setting when connected to a private

network so you can save a scan to a shared folder. If you select Off, you cannot save your scan to

a shared folder on a private network.

Windows 8.0:

1. At the Start screen, type Settings to automatically search the system.

2. Select Settings when it appears and type Network into the search field.

3. Right-click your network name in the window that appears and click Turn sharing on or off.

4. When you see this message, select Yes:

Do you want to turn on sharing between the PCs and connect to devices on this network?

Select this setting when connected to a private network so you can save a scan to a shared folder.

If you select No, you cannot save your scan to a shared folder on a private network.

Windows 7:

1. Click or press the Windows key on your keyboard.

2. Type Network and Sharing Center into the search field.

3. Under View your active networks, make sure Home network or Work network is selected when

connected to a private network so you can save a scan to a shared folder. (If you need to change

the network type, click the network type name.) If you select Public network, you cannot save a

scan to a shared folder.

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• If saving your scan to a shared folder takes a very long time, make sure the DNS setting and the DNS

domain name are correct. Contact your network administrator for instructions.

Parent topic: Solving Scanning Problems

Solving Scanned Image Quality Problems

Check these sections if a scanned image on your computer screen has a quality problem.

Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.

Image Consists of a Few Dots Only

Line of Dots Appears in All Scanned Images

Straight Lines in an Image Appear Crooked

Scanned Image Quality Problems

Image Colors are Patchy at the Edges

Ripple Patterns Appear in an Image

Scanned Image Edges are Cropped

Parent topic: Solving Problems

Image Consists of a Few Dots Only

If your scanned image consists only of a few dots, try these solutions:

• Make sure you placed your original for scanning facing the correct way.

• If the Image Type setting is Black & White, adjust the Threshold and scan again. (The Image

Option must be set to None or Color Enhance.)

• Remove any lint or dirt from your original.

• Do not press on the original or the document cover with too much force.

Parent topic: Solving Scanned Image Quality Problems

Related references

Additional Scanning Settings - Advanced Settings Tab

Related topics

Placing Originals on the Product

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Line of Dots Appears in All Scanned Images

If a line of dots appears in all your scanned images, try these solutions:

• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the

cloth, if necessary. Paper towels are not recommended.

Caution: Do not spray glass cleaner directly on the scanner glass.

• Make sure any interface cables are securely connected at both ends.

If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You

can also try cleaning the ADF and scanning again.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Cleaning Your Product

Straight Lines in an Image Appear Crooked

If straight lines in an original appear crooked in a scanned image, make sure to place your original

straight when you scan it.

Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the

cloth, if necessary. Paper towels are not recommended.

If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You

can also try cleaning the ADF and scanning again.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Cleaning Your Product

Related topics

Placing Originals on the Product

Scanned Image Quality Problems

If you encounter quality problems with your scanned image, try these solutions:

Image is Distorted or Blurry

• Do not move your original or your product during scanning.

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• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable

surface that extends beyond its base in all directions.

• Adjust these Epson Scan 2 settings (if available) and try scanning again:

• Increase the Resolution setting.

• If the Image Type setting is Black & White, adjust the Threshold setting.

• If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.

• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is

Color or Grayscale, change the Text Enhancement setting to High.

Image is Too Dark

• If the Image Type is set to Color or Grayscale, adjust the Brightness setting.

• Check the brightness and contrast settings of your computer monitor.

Back of Original Image Appears in Scanned Image

• Place a piece of black paper on the back of the original and scan it again.

• Adjust these Epson Scan 2 settings (if available) and try scanning again:

• Select the Advanced Settings tab and adjust the Brightness setting.

Scanned Image Colors Do Not Match Original Colors

Printed colors can never exactly match the colors on your computer monitor because printers and

monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use

CMYK (cyan, magenta, yellow, and black).

Check the color matching and color management capabilities of your computer, display adapter, and the

software you are using to see if they are affecting the palette of colors you see on your screen.

To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try

scanning again:

• If the Image Type setting is Color or Grayscale, adjust the Contrast setting.

• If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.

Parent topic: Solving Scanned Image Quality Problems

Related references

Additional Scanning Settings - Advanced Settings Tab

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Image Colors are Patchy at the Edges

If you are scanning a thick or warped original, cover its edges with paper to block external light as you

scan it.

Parent topic: Solving Scanned Image Quality Problems

Ripple Patterns Appear in an Image

You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused

by interference from differing pitches in the scanner's screen and your original's halftone screen. To

reduce this effect, adjust these Epson Scan settings (if available) and try scanning again:

• Select the Descreening setting.

• Select a lower Resolution setting.

Parent topic: Solving Scanned Image Quality Problems

Related references

Additional Scanning Settings - Advanced Settings Tab

Scanned Image Edges are Cropped

If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If

necessary, move your original away from the edges of the scanner glass slightly.

In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None.

Parent topic: Solving Scanned Image Quality Problems

Related topics

Placing Originals on the Product

Solving Faxing Problems

Check these solutions if you have problems faxing with your product.

Cannot Send or Receive Faxes

Cannot Receive Faxes with a Telephone Connected to Your Product

Fax Memory Full Error Appears

Sent Fax is Received in an Incorrect Size

Received Fax is Not Printed

Parent topic: Solving Problems

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Cannot Send or Receive Faxes

If you cannot send or receive faxes, try these solutions:

• Use Check Fax Connection on the control panel (Settings >General Settings >Fax Settings >

Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in

the report.

• If you are faxing from a computer, use the Epson FAX Utility to send your fax.

• Make sure the recipient's fax machine is turned on and working.

• Make sure paper is loaded correctly in your product.

• Make sure you have set up your header information and have not blocked your caller ID. Otherwise,

your faxes might be rejected by the recipient's fax machine.

• If user restriction has been enabled, you may need to enter a user name and password. Contact your

administrator for assistance.

• If you did not connect a telephone to your product, set the Receive Mode setting to Auto so you can

receive faxes automatically.

• Check that the cable connecting your telephone wall jack to your product's LINE port is secure.

• Print a fax connection report using your product control panel or fax software to help diagnose the

problem.

• Verify that the telephone wall jack works by connecting a phone to it and testing it.

• If there is no dial tone and you connected the product to a PBX (Private Branch Exchange) phone line

or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the

product's dial tone detection setting. (Turning off the dial tone setting may cause the product to drop

the first digit of a fax number.)

• If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to

enable faxing over the line. Contact your DSL provider for the necessary filter.

• If you are connected to a DSL phone line, connect the product directly to a telephone wall jack and

send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider.

• If your telephone line has static, turn off your product's error correction mode fax communication

setting and try faxing again.

• Try lowering your product's fax speed setting.

• If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control

panel.

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• Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a

color fax.

• If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to

prevent disruption of incoming faxes.

• If you have subscribed to a call forwarding service, the product may not be able to receive faxes.

Contact your service provider for assistance.

• If the recipient fax machine does not answer your call within 50 seconds after the product has finished

dialing, add pauses after the fax number to send the fax.

• Check your inbox and delete faxes after reading or printing them. If the inbox is full, the product cannot

receive faxes.

• When sending faxes using the subaddress feature, ask the recipient if their fax machine can receive

faxes using this feature. Check that the subaddress and password are correct, and that they match

with the recipient subaddress and password. Check this when receiving faxes as well.

• Check if the sender's fax number is registered to the Rejection Number List

• If you enabled Rejection Fax options, check if the sender is blocked, did not set up header

information, or is not registered in your contacts list, as necessary.

• If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the

control panel.

• If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax

product in your operating system:

Windows: Make sure the product appears in Devices and Printers,Printer, or Printers and Other

Hardware. If the product does not appear, uninstall and re-install the Epson FAX Utility.

Mac: Select System Preferences >Printers & Scanners (or Print & Scan or Print & Fax) and make

sure your product appears. If your product does not appear, click +and add your product. If the

product does appear, double-click it and make sure it is not paused.

Note: Do not turn the product off while it is receiving a fax. Otherwise, the fax transmission will be lost.

Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that

fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax

transmission will work when using VoIP.

If your phone line includes voice mail answering services, calls or faxes may be inadvertently received

by your voice mail service.

Parent topic: Solving Faxing Problems

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Related tasks

Connecting a Telephone or Answering Machine

Using the Fax Setup Wizard

Selecting the Line Type

Selecting Advanced Fax Settings

Receiving Faxes Automatically

Printing Fax Reports

Related topics

Loading Paper

Cannot Receive Faxes with a Telephone Connected to Your Product

If you cannot receive faxes when a telephone is connected to your product, try these solutions:

• Make sure your telephone is connected to your product's EXT port.

• Make sure the Receive Mode is set to Manual.

Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a

connection has been made before you hang up.

Parent topic: Solving Faxing Problems

Related tasks

Connecting a Telephone or Answering Machine

Using the Fax Setup Wizard

Fax Memory Full Error Appears

If you see an error message telling you that the product's fax memory is full, try these solutions:

• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you

have already read.

Note: Your product can store up to 100 faxes before its inbox is full.

• If you set the product to save received faxes on a computer, turn on the selected computer. Once the

faxes are saved on the computer, they are deleted from the product's memory.

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• If you set the product to save received faxes on a memory device, connect the selected memory

device containing the save fax folder to the product. Once the faxes are saved on the memory device,

they are deleted from the product's memory.

Note: Make sure the memory device has enough available memory and is not write protected.

• If the memory is full, try the following:

• Send a monochrome fax using the direct sending feature

• Send your faxes in smaller batches

• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full

error may appear. Clear any product errors, then ask the sender to resend the fax.

Parent topic: Solving Faxing Problems

Sent Fax is Received in an Incorrect Size

If your recipient receives a fax in an incorrect size, try these solutions:

• If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper

size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax

machine does not support A3-size documents.

• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that

the correct paper size is selected on the control panel.

• Clean the scanner glass and document cover.

Parent topic: Solving Faxing Problems

Related tasks

Cleaning Your Product

Related topics

Placing Originals on the Product

Received Fax is Not Printed

If a received fax is not printed, try these solutions:

• Make sure the product is free of errors. The product cannot print received faxes if an error has

occurred with the product, such as a paper jam.

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• If the product has been set to save received faxes in the product's memory or inbox, received faxes

are not automatically printed. Check the Receive Settings options on the product control panel and

change them, if necessary.

Parent topic: Solving Faxing Problems

Related references

Receive Settings - Fax

Solving USB Device Problems

Check these solutions if you have problems using USB devices with your product.

Cannot View or Print from a USB Device

Cannot Save Files on a USB Device

Cannot Transfer Files To or From a USB Device

Parent topic: Solving Problems

Cannot View or Print from a USB Device

If you cannot view or print photos or documents from a USB device connected to your product, try these

solutions:

• Make sure memory devices are enabled on the product.

• Make sure your device is compatible with the product.

• Make sure the files on your device are in the correct format.

Parent topic: Solving USB Device Problems

Related references

External USB Device Specifications

USB Device Photo File Specifications

Cannot Save Files on a USB Device

If you cannot save files on a USB device connected to your product, try these solutions:

• To save faxes on a USB device, create a folder using the unconditional save/forward settings on the

product control panel.

• Make sure the device is not write-protected.

• Make sure the device has enough available space.

• Make sure memory devices are enabled on your product.

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• Make sure the device is compatible with the product.

Parent topic: Solving USB Device Problems

Related references

External USB Device Specifications

USB Device Photo File Specifications

Cannot Transfer Files To or From a USB Device

If you have problems transferring files to or from a USB device connected to your product, try these

solutions:

• Make sure your device is compatible with the product.

• Make sure your product is securely connected to your computer.

• Make sure that the file sharing setting for your product is enabled.

Parent topic: Solving USB Device Problems

Related references

External USB Device Specifications

USB Device Photo File Specifications

Uninstall Your Product Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for

your operating system.

Uninstalling Product Software - Windows

Uninstalling Product Software - Mac

Parent topic: Solving Problems

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.

1. Turn off the product.

2. Disconnect any interface cables.

3. Do one of the following:

•Windows 10: Click and select (Settings) > Apps or System >Apps & features. Then

select the program you want to uninstall and select Uninstall.

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•Windows 8.x: Navigate to the Apps screen and select Control Panel >Programs >Programs

and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

Note: If you see a User Account Control window, click Yes or Continue.

Select your product again, if necessary, then select OK, and click Yes to confirm the

uninstallation.

•Windows (other versions): Click or Start, and select All Programs or Programs. Select

EPSON, select your product, then click EPSON Printer Software Uninstall.

Note: If you see a User Account Control window, click Yes or Continue.

In the next window, select your product and click OK. Then follow any on-screen instructions.

4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:

•Windows 10/8.x: Select Epson Event Manager and click Uninstall.

•Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and

Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson

Event Manager and click Uninstall/Change.

5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:

•Windows 10: Select Epson Scan 2 and click Uninstall.

•Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change.

6. Do one of the following to uninstall Epson ScanSmart, then follow any on-screen instructions:

•Windows 10: Select Epson ScanSmart and click Uninstall.

•Windows 8.x/Windows 7/Windows Vista: Select Epson ScanSmart and click

Uninstall/Change.

7. Restart your computer, then see the Start Here sheet to re-install your software.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

Parent topic: Uninstall Your Product Software

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Uninstalling Product Software - Mac

In most cases, you do not need to uninstall your product software before re-installing it. However, you

can download the Uninstaller utility from the Epson support website to uninstall your product software as

described here.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or

epson.com.jm/support (Caribbean) and select your product.

2. Click Downloads.

3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.

4. Run the file you downloaded.

5. Double-click the Uninstaller icon.

6. In the Epson Uninstaller screen, select the checkbox for each software program you want to

uninstall.

7. Click Uninstall.

8. Follow the on-screen instructions to uninstall the software.

9. Reinstall your product software.

Note: If you uninstall the printer driver and your product name remains in the Print & Fax,Print & Scan,

or Printers & Scanners window, select your product name and click the –(remove) icon to remove it.

Parent topic: Uninstall Your Product Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or

epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can

download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your

questions.

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Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

• Product name

• Product serial number (located on a label on the product)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer configuration

• Description of the problem

Then call:

• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific

Time, Saturday

• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,

Pacific Time, Saturday

Days and hours of support are subject to change without notice. Toll or long distance charges may

apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales),

or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller.

To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Parent topic: Solving Problems

326

Technical Specifications

These sections list the technical specifications for your product.

Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this

site (Canada) for information on how to return your Epson products for proper disposal.

Windows System Requirements

Mac System Requirements

Paper Specifications

Printable Area Specifications

Automatic Document Feeder (ADF) Specifications

Scanning Specifications

Fax Specifications

Ink Specifications

Dimension Specifications

Electrical Specifications

Environmental Specifications

Interface Specifications

External USB Device Specifications

Network Interface Specifications

Safety and Approvals Specifications

Windows System Requirements

To use your product and its software, your computer should use one of these Microsoft operating

systems:

• Windows 10

• Windows 8.x

• Windows 7

• Windows Vista

• Windows Server 2019

• Windows Server 2016 R2

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• Windows Server 2016

• Windows Server 2012 R2

• Windows Server 2012

• Windows Server 2008 R2

• Windows Server 2008

• Windows Server 2003 R2

Windows Server supports only the printer driver and Epson Scan 2; any additional included software is

not supported.

Note: For the latest product software available for your operating system, visit the Epson support site at

epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select

your product, and select Downloads.

Parent topic: Technical Specifications

Mac System Requirements

To use your product and its software, your Mac should use one of these operating systems:

• macOS 10.15.x

• macOS 10.14.x

• macOS 10.13.x

• macOS 10.12.x

• OS X 10.11.x

• OS X 10.10.x

• OS X 10.9.x

• OS X 10.8.x

• OS X 10.7.x

• OS X 10.6.8

Note: For the latest product software available for your operating system, visit the Epson support site at

epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select

your product, and select Downloads.

328

Parent topic: Technical Specifications

Paper Specifications

Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at

any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a

sample of paper stock before purchasing large quantities or printing large jobs.

Single-sheets

Size 13 × 19 inches (330 × 483 mm)

A3 (11.7 × 16.5 inches [297 × 420 mm])

A4 (8.3 × 11.7 inches [210 × 297 mm])

A5 (5.8 × 8.2 inches [148 × 210 mm])

A6 (4.1 × 5.8 inches [105 × 148 mm])

16:9 wide (4 × 7.1 inches [102 × 181 mm])

Letter (8.5 × 11 inches [216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

8 × 10 inches (203 × 254 mm)

8.5 × 13 inches (216 × 330 mm)

11 × 17 inches (279 × 432 mm)

Executive (7.25 × 10.5 inches [184 × 267 mm])

Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])

Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])

Half Letter (5.5 × 8.5 inches [140 × 216 mm])

Paper types Plain paper and thick paper

Note: Your product also supports compatible papers distributed by

Epson. See the link at the end of this topic for a list of compatible

Epson papers.

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Weight Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2)

Thick paper: 25 lb (91 g/m2) to 68 lb (256 g/m2)

Envelopes

Size No. 10 (4.1 × 9.5 inches [105 × 241 mm])

Paper types Plain bond paper

Weight 20 lb (95 g/m2) to 24 lb (90 g/m2)

Parent topic: Technical Specifications

Related references

Compatible Epson Papers

Printable Area Specifications

Single sheets

1 Top/bottom/right/left: 0.12 inch (3 mm) minimum

2 Reduced print quality area/top: 1.89 inches (48 mm) minimum

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3 Reduced print quality area/bottom: 1.93 inches (49 mm) minimum

Envelopes

1 Left/right: 0.12 inch (3 mm) minimum

2 Top/bottom: 0.12 inch (3 mm) minimum

3 Reduced print quality area/left: 1.89 inch (48 mm) minimum

4 Reduced print quality area/right: 1.93 inches (49 mm) minimum

Parent topic: Technical Specifications

Automatic Document Feeder (ADF) Specifications

Paper input Faceup loading

Paper output Facedown ejection

Paper size US letter, legal, A3, or A4 size

Paper type Plain paper, high-quality plain paper, or recycled paper

Paper weight 17 lb (64 g/m2) to 24 lb (95 g/m2)

Sheet feeding capacity Total thickness: 0.22 inch (5.5 mm)

Approximately 50 sheets

Parent topic: Technical Specifications

331

Scanning Specifications

Scanner type Flatbed, color

Photoelectric device CIS

Effective pixels 14040 × 20400 pixels at 1200 dpi

Document size ADF Maximum: 11.7 × 17 inches (297 × 431.8 mm)

Scanner glass: A3 (11.7 × 16.5 inches (297 × 420 mm)

Scanning resolution 1200 dpi (main scan)

2400 dpi (sub scan)

Output resolution 50 to 9600 dpi in 1 dpi increments

Image data Color:

48 bits per pixel (16 bits per pixel per color) internal

24 bits per pixel (8 bits per pixel per color) external

Grayscale:

16 bits per pixel internal

8 bits per pixel external

Black and white:

16 bits per pixel internal

1 bit per pixel external

Light source LED

Parent topic: Technical Specifications

Fax Specifications

Fax type Black-and-white and color fax capability (ITU-T Super Group 3)

Supported lines Standard analog phone lines

PBX (Private Branch Exchange) telephone systems

Speed Up to 33.6 kbps

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Resolution Monochrome

Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm ×

3.85 lines per mm)

Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7

lines per mm)

Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm

× 15.4 lines per mm)

Ultra Fine: 406 pixels per inch × 392 lines per inch (16 pixels per mm

× 15.4 lines per mm)

Color

200 × 200 dpi

Page memory Up to 550 pages (when an ITU-T No. 1 chart is received in

monochrome draft mode)

Redial 2 times (with 1 minute interval); may differ depending on your

country or region

Interface RJ-11 Phone Line

RJ-11 Telephone set connection

Parent topic: Technical Specifications

Ink Specifications

Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not

designed for your printer.

The included initial ink bottles must be used for printer setup and are not for resale. The printer ships

with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary

considerably based on images printed, print settings, paper type, frequency of use and temperature.

Color Black, Cyan, Magenta, Yellow

Ink life Do not use if the date on the package has expired

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Temperature Storage: –4 to 104 °F (–20 to 40 °C)

1 month at 104 °F (40 °C)

Ink freezes at 5 °F (–15 °C)

Ink thaws and is usable after approximately 2 hours at 77 °F (25 °C)

Parent topic: Technical Specifications

Dimension Specifications

Height Stored: 13.8 inches (350 mm)

Printing: 20.5 inches (521 mm)

Width Stored: 20.3 inches (515 mm)

Printing: 20.3 inches (515 mm)

Depth Stored: 19.7 inches (500 mm)

Printing: 38.4 inches (976 mm)

Weight

(without ink or power cord)

44.5 lb (20.2 kg)

Parent topic: Technical Specifications

Electrical Specifications

Power supply rating 100 to 240 V

Input voltage range 90 to 264 V

Rated frequency range 50 to 60 Hz

Input frequency range 49.5 to 60.5 Hz

Rated current 0.7 to 0.4 A

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Power consumption Standalone copying: Approximately 19 W (ISO/IEC24712)

Ready mode: Approximately 8.9 W

Sleep mode: Approximately 0.8 W

Power off mode: Approximately 0.15 W

Parent topic: Technical Specifications

Environmental Specifications

Temperature Operating: 50 to 95 °F (10 to 35 °C)

Storage: –4 to 104 °F (–20 to 40 °C)

1 month at 104 °F (40 °C)

Humidity

(without condensation)

Operating: 20 to 80% RH

Storage: 5 to 85% RH

Parent topic: Technical Specifications

Interface Specifications

Interface type Hi-Speed USB (Device Class for computers)

Hi-Speed USB (for Mass storage class for external storage)

Note: Epson cannot guarantee the operation of externally connected devices.

Parent topic: Technical Specifications

External USB Device Specifications

Do not use devices with the following requirements:

• Dedicated driver

• Security settings

• A built-in USB hub

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Note: Use only external storage devices with independent AC power sources. External storage devices

that are powered via USB are not recommended. Epson cannot guarantee the operation of externally

connected devices.

USB flash drive, HDD, or card

reader

2TB (formatted in FAT, FAT32, or exFAT)

Note: If you have a multi-card reader, only insert one memory card at a time. Multi-card readers with two

or more memory cards inserted are not supported.

You can use USB devices with your product containing files that meet these specifications.

File format JPEG with the Exif version 2.31 standard taken by digital cameras

with the DCF (Design Rule for Camera File system) version 1.0 or

2.0 standard1

TIFF 6.0-compliant uncompressed images: RGB full-color or binary

(not CCITT-encoded)

PDF version 1.7 compliant data

Image size 80 × 80 pixels to 10200 × 10200 pixels

File size Up to 2GB

Number of files JPEG: Up to 99902

TIFF: Up to 999

PDF: Up to 999

1Files stored on digital cameras with built-in memory are not supported.

2If the number of files exceeds 999, the files are displayed in groups.

Parent topic: Technical Specifications

Network Interface Specifications

Wi-Fi

Standard IEEE802.11a/b/g/n/ac; IEEE802.11n available only on the 20 MHz

channel

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Frequency ranges IEEE802.11a/n/ac: 5 GHz

IEEE802.11b/g/n: 2.4 GHz

Wi-Fi channels 5 GHz*:

W52 (36/40/44/48)

W53 (52/56/60/64)

W56 (100/104/108/112/116/132/136/140)

W58 (149/153/157/161/165)

2.4 GHz:

1/2/3/4/5/6/7/8/9/10/11/12/13

Wi-Fi Direct channels 5 GHz*:

W52 (36/40/44/48)

W58 (149/153/157/161/165)

2.4 GHz:

1/2/3/4/5/6/7/8/9/10/11/12/13

Maximum radio-frequency

power transmitted

20 dBm (EIRP)

Connection modes Infrastructure mode

Wi-Fi Direct (Simple AP)

Note: Wi-Fi Direct (Simple AP) mode available for IEEE 802.11b.

Wireless security protocols WEP (64/128 bit)

WPA2-PSK (AES); complies with WPA2 standards with support for

WPA/WPA2 Personal

WPA3-SAE (AES)

WPA2/WPA3-Enterprise

Note: Wi-Fi Direct supports only WPA2-PSK (AES).

*The availability of outdoor use over these channels varies by location, as described in the table below.

Limitations for Using 5GHz Frequencies Outdoors

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Frequency

range

W52 W53 W56 W58

Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz

Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/

120/124/128/132/136/1

149/153/157/161/

165

U.S. Outdoor use

allowed

Outdoor use

allowed

Outdoor use allowed Outdoor use

allowed

Canada Outdoor use

prohibited

Outdoor use

allowed

Outdoor use allowed Outdoor use

allowed

Ethernet

Standards IEEE802.3i (10BASE-T)

IEEE802.3u (100BASE-TX)

IEEE802.3ab (1000BASE-T)

Note: To prevent risk of radio interference, use a Category-5e or

higher shielded twisted pair cable.

IEEE802.3az (Energy Efficient Ethernet); connected device should

be IEEE802.3az compliant

Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full

duplex, 100Mbps Half duplex

Connector RJ-45

Security Protocol

• IEEE802.1X (requires a connected device compliant with IEEE802.1X)

• IPsec/IP Filtering

• SSL/TLS; HTTPS Server/Client and IPPS

• SMTPS; STARTTLS and SSL/TLS

• SNMPv3

Parent topic: Technical Specifications

338

Safety and Approvals Specifications

United States Safety: UL60950-1

EMC: FCC part 15 Subpart B class B

Canada Safety: CAN/CSA C22.2 No. 60950-1

EMC: CAN ICES-3 (B)/NMB-3 (B)

This equipment contains the following wireless module:

• Manufacturer: Seiko Epson Corporation

• Type: J26H005

This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept

responsibility for any failure to satisfy the protection requirements resulting from a non-recommended

modification of the product. Operation is subject to the following two conditions: (1) this device may not

cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and

away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed

outdoors is subject to licensing.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment

and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102

of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that

the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities:

hands, wrists, feet and ankles).

Parent topic: Technical Specifications

339

Notices

Check these sections for important notices about your product.

Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this

site (Canada) for information on how to return your Epson products for proper disposal.

Important Safety Instructions

FCC Compliance Statement

Binding Arbitration and Class Waiver

Trademarks

Important Safety Instructions

Before using your Epson product, read and follow these safety instructions.

General Product Safety Instructions

Wireless Connection Safety Instructions

LCD Screen Safety Instructions

Telephone Equipment Safety Instructions

Parent topic: Notices

General Product Safety Instructions

• Be sure to follow all warnings and instructions marked on the product.

• Use only the type of power source indicated on the product's label.

• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.

Do not use the cord with any other equipment.

• Make sure the AC power cord meets the relevant local safety standard.

• Place the product near a wall outlet where the plug can be easily unplugged.

• Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system

that regularly switches on and off, or on an outlet controlled by a wall switch or timer.

• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying,

crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.

Be careful to keep the cord straight at each end.

340

• If you use an extension cord with the product, make sure the total ampere rating of the devices

plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total

ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere

rating.

• Always turn off the product using the power button, and wait until the power light stops flashing before

unplugging the product or cutting off power to the electrical outlet.

• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.

• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not

operate properly if it is tilted or at an angle.

• Allow space behind the product for the cables, and space above the product so that you can fully raise

the document cover.

• Leave enough space in front of the product for the paper to be fully ejected.

• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.

• Do not place or store the product outdoors.

• Do not place the product near excessive heat sources or in direct sunlight.

• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the

case or insert objects through the slots.

• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers

or the base units of cordless telephones.

• Keep your product at least 8.7 inches (22 cm) away from cardiac pacemakers to prevent your

product's radio waves from affecting the operation of the pacemaker.

• When connecting the product to a computer or other device with a cable, ensure the correct

orientation of the connectors. Each connector has only one correct orientation. Inserting a connector

in the wrong orientation may damage both devices connected by the cable.

• Do not sit or lean on the product. Do not place heavy objects on the product.

• Do not touch the flat white cable or ink tubes inside the product.

• Do not move the print head by hand; this may damage the product.

• Do not put your hand inside the product while it is printing.

• Do not spill liquid on the product or use the product with wet hands.

• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may

cause fire.

• Do not press too hard on the scanner glass when placing originals.

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• Do not open the scanner section while the product is copying, printing, scanning, or performing any

other functions.

• Be careful not to trap your fingers when closing the document cover or scanner.

• Except as specifically explained in your documentation, do not attempt to service or disassemble the

product yourself.

• Unplug the product and refer servicing to qualified service personnel under the following conditions: if

the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped

or the case damaged; if the product does not operate normally or exhibits a distinct change in

performance. Adjust only those controls that are covered by the operating instructions.

• If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the product

when the ink level is below the lower line could damage the product.

• Before transporting the product, make sure that the transportation lock is set to the locked position and

that the print head is in the home (far right) position.

• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;

otherwise, ink may leak.

• Do not attempt to move the product by yourself.

Parent topic: Important Safety Instructions

Wireless Connection Safety Instructions

Radio waves from this product may adversely affect the operation of medical equipment or automatically

controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near

such devices or inside a medical facility, follow the directions from authorized staff members at the

facility, and follow all posted warnings and directions on the device to avoid causing an accident.

Parent topic: Important Safety Instructions

LCD Screen Safety Instructions

• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.

• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash

them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them

immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor

immediately.

• Do not press too hard on the LCD screen or subject it to heavy impacts.

• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.

342

• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson

for support.

• Do not subject your product to sudden changes in temperature or humidity; this may cause

condensation to develop inside the LCD screen and degrade its performance.

• The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.

These are normal and do not indicate that the screen is damaged in any way.

Parent topic: Important Safety Instructions

Telephone Equipment Safety Instructions

When using telephone equipment, you should always follow basic safety precautions to reduce the risk

of fire, electric shock, and personal injury, including the following:

• Do not use the Epson product near water.

• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from

lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.

Parent topic: Important Safety Instructions

FCC Compliance Statement

For United States Users

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the

Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label

that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If

requested, this number must be provided to the telephone company.

Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.

A plug and jack used to connect this equipment to the premises wiring and telephone network must

comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant

telephone cord and modular plug is provided with this product. It is designed to be connected to a

compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line.

Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming

call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number

343

of devices that may be connected to a line, as determined by the total RENs, contact the local telephone

company. For products approved after July 23, 2001 , the REN for this product is part of the product

identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a

decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in

advance that temporary discontinuance of service may be required. But if advance notice isn't practical,

the telephone company will notify the customer as soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that

could affect the operation of the equipment. If this happens the telephone company will provide advance

notice in order for you to make necessary modifications to maintain uninterrupted service.

If you have problems with this product and require technical or customer support, please visit

www.epson.com for more information.

This product is not intended to be repaired by the customer. If you experience trouble connecting this

equipment to a telephone line, please contact:

Name: Epson America, Inc.

Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A.

Telephone: (562) 981-3840

If the equipment is causing harm to the telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

This equipment may not be used on coin service provided by the telephone company. Connection to

party line service is subject to state tariffs. Contact the state public utility commission, public service

commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the

installation of this equipment does not disable your alarm equipment. If you have questions about what

will disable alarm equipment, consult your telephone company or a qualified installer.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or

other electronic device, including fax machines, to send any message unless such message clearly

contains in a margin at the top or bottom of each transmitted page or on the first page of the

transmission, the date and time it is sent and an identification of the business or other entity, or other

individual sending the message and the telephone number of the sending machine or such business,

other entity, or individual. (The telephone number provided may not be a 900 number or any other

number for which charges exceed local or long-distance transmission charges.)

In order to program this information into your fax machine, click the link below for instructions on entering

fax header information.

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According to the FCC's electrical safety advisory, we recommend that you may install an AC surge

arrester in the AC outlet to which this equipment is connected. Telephone companies report that

electrical surges, typically lightning transients, are very destructive to customer terminal equipment

connected to AC power sources and that this is a major nationwide problem.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio or television reception. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause interference to radio and television

reception, which can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC

Certification or Declaration of this device and may cause interference levels which exceed the limits

established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded

equipment interface cable with this device. If this equipment has more than one interface connector, do

not leave cables connected to unused interfaces. Changes or modifications not expressly approved by

the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

1. This product meets the applicable Innovation, Science and Economic Development Canada technical

specifications.

2. The Ringer Equivalence Number indicates the maximum number of devices allowed to be connected

to a telephone interface. The termination of an interface may consist of any combination of devices

subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

CAN ICES-3(B)/NMB-3(B)

Le présent produit est conforme aux spécifications techniques applicables d’Innovation, Sciences et

Développement économique Canada.

L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de dispositifs qui peuvent

être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une

345

combinaison quelconque de dispositifs, à la seule condition que la somme des IES de tous les dispositifs

n’excède pas cinq.

CAN ICES-3(B)/NMB-3(B)

Parent topic: Notices

Binding Arbitration and Class Waiver

1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND

CLASS ARBITRATIONS

1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term

"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,

controversy or action between you and Epson arising out of or relating to this Agreement, Epson

branded products (hardware and including any related software), or other transaction involving you and

Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,

ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more

specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,

also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of

action is for an IP Claim.

1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration

according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE

OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.

Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized

arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but

excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see

Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.

§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement

memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this

Agreement.

1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to

try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to

resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to

Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,

Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent

address Epson has in its records for you. For this reason, it is important to notify us if your address

changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above. Notice of

the Dispute shall include the sender's name, address and contact information, the facts giving rise to the

346

Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson

and you agree to act in good faith to resolve the Dispute before commencing arbitration.

1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small

claims court of your state or municipality if the action is within that court's jurisdiction and is pending only

in that court.

1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT

EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL

CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR

REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE

CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE

ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING

WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.

ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN

ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS

WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION

PROCEEDING.

1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by

the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration

on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling

1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a

single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the

selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not

any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising

out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,

including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad

delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or

cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1

above. The arbitrator shall be empowered to grant whatever relief would be available in a court under

law or in equity. The arbitrator may award you the same damages as a court could, and may award

declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent

necessary to provide relief warranted by that party's individual claim. In some instances, the costs of

arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration

than in court. The arbitrator's award is binding and may be entered as a judgment in any court of

competent jurisdiction.

You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by

telephone shall take place in a location reasonably accessible from your primary residence, or in Orange

County, California, at your option.

a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties

agree to the following procedure:

347

(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount

of damages sought to be recovered. You can find a copy of a Demand for Arbitration at

http://www.jamsadr.com ("Demand for Arbitration").

(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North

State College Blvd., Suite 600 Orange, CA 92868, U.S.A.

(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute

Notice), or as otherwise agreed by the parties.

b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed

to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.

The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during

the arbitration.

c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator

fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.

d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive

of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater

than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount

of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if

any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney

reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as

agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and

expenses to be paid by Epson pursuant to this Section 1.6d).

e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced

involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section

1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;

notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and

expenses.

1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual

arbitration procedure and waiver of class and representative proceedings specified in this

Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent

to this Agreement (including without limitation the purchase, download, installation of the

Software or other applicable use of Epson Hardware, products and services) that specifies (i)

your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding

individual arbitration procedure and waiver of class and representative proceedings specified in

this Section 1. In the event that you opt-out consistent with the procedure set forth above, all

other terms shall continue to apply, including the requirement to provide notice prior to litigation.

1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you

and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and

348

class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will

obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the

applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in

accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you

timely elected to opt-out when you first assented to this Agreement).

1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be

severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not

apply to the prohibition against class or representative actions as provided in Section 1.5. This

means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)

shall be null and void.

Parent topic: Notices

Trademarks

EPSON®is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson

ConnectTM, Epson iPrintTM, and Remote PrintTM are trademarks of Seiko Epson Corporation.

Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.

Mac, macOS, OS X, ColorSync, AirPrint, iPad, iPhone, iPod touch, are trademarks of Apple Inc.,

registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the

U.S. and other countries.

Use of the Works with Apple badge means that an accessory has been designed to work specifically

with the technology identified in the badge and has been certified by the developer to meet Apple

performance standards.

Google®is a registered trademark and AndroidTM, Google ChromeTM, and Google DriveTM are trademarks

of Google LLC.

Wi-Fi Direct®is a registered trademark of Wi-Fi Alliance®.

General Notice: Other product names used herein are for identification purposes only and may be

trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Parent topic: Notices

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transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,

without the prior written permission of Seiko Epson Corporation. The information contained herein is

designed only for use with this Epson product. Epson is not responsible for any use of this information as

applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:

accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this

product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and

maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any

options or any consumable products other than those designated as Original Epson Products or Epson

Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic

interference that occurs from the use of any interface cables other than those designated as Epson

approved Products by Seiko Epson Corporation.

This information is subject to change without notice.

libTIFF Software Acknowledgment

A Note Concerning Responsible Use of Copyrighted Materials

Default Delay Times for Power Management for Epson Products

Parent topic: Notices

libTIFF Software Acknowledgment

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose

is hereby granted without fee, provided that (I) the above copyright notices and this permission notice

appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and

Silicon Graphics may not be used in any advertising or publicity relating to the software without the

specific, prior written permission of Sam Leffler and Silicon Graphics.

350

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,

IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,

INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES

WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT

ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT

OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Parent topic: Copyright Notice

A Note Concerning Responsible Use of Copyrighted Materials

Epson encourages each user to be responsible and respectful of the copyright laws when using any

Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in

certain circumstances, those circumstances may not be as broad as some people assume. Contact your

legal advisor for any questions regarding copyright law.

Parent topic: Copyright Notice

Default Delay Times for Power Management for Epson Products

This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets

Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to

sleep to a shorter interval.

Parent topic: Copyright Notice

5/20

CPD-59047

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Epson C11CH71202 User Manual

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