Table of Contents
- Copyright
- Trademarks
- Contents
- About This Manual
- Important Instructions
- Scanner Basics
- Specifications of Originals and Placing Originals
- Basic Scanning
- Advanced Scanning
- Maintenance
- Solving Problems
- Scanner Problems
- Problems Starting Scanning
- Paper Feeding Problems
- Scanned Image Problems
- Straight Lines Appear when Scanning from ADF
- The Image Quality is Rough
- Colors Bleed
- Expanding or Contracting the Scanned Image
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Uninstalling and Installing Applications
- Technical Specifications
- Standards and Approvals
- Where to Get Help
Epson DS-410 User Manual
Displayed below is the user manual for DS-410 by Epson which is a product in the Scanners category. This manual has pages.
Related Manuals
User's Guide
NPD5669-02 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2017 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of the Seiko Epson Corporation.
❏Microso, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of
Microso Corporation in the United States and/or other countries.
❏Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Adobe, Adobe Reader, and Acrobat are registered trademarks of Adobe Systems Incorporated.
❏Intel
®
is a registered trademark of Intel Corporation.
❏Epson Scan 2 Soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introducing the Manuals.....................6
Marks and Symbols.........................6
Descriptions Used in this Manual...............6
Operating System References..................7
Important Instructions
Safety Instructions..........................8
Restrictions on Copying......................9
Scanner Basics
Part Names and Functions...................10
Buttons and Lights on the Control Panel.........12
Buttons and Lights.......................12
Error Indicators.........................13
Page Separation Lever...................... 13
Information on Applications..................14
Epson Scan 2...........................14
Document Capture Pro / Document Capture. . . .14
EPSON Soware Updater..................15
Option Items and Consumables Information. . . . . . 15
Carrier Sheet Codes......................15
Roller Assembly Kit Codes.................16
Specications of Originals and
Placing Originals
Specications of Originals................... 17
General Specications for Originals being
Scanned.............................. 17
Types of Originals that Require Attention. . . . . . 20
Types of Originals that Must Not be Scanned. . . .21
Placing Originals..........................22
Standard Size Originals................... 22
Long Paper............................25
Receipts...............................28
Plastic Cards...........................29
Large Size Originals......................32
Irregular Shaped Originals.................37
Photographs........................... 40
Envelopes............................. 43
Mixture of Originals......................45
Basic Scanning
Scanning Using Epson Scan 2.................48
Required Settings for Special Originals in
Epson Scan 2...........................51
Setting a Resolution at Suits the Scanning
Purpose...............................51
Scanning Using Document Capture Pro
(Windows)...............................52
Scanning Using Document Capture (Mac OS). . . . . 57
Enabling a Job to Run from the Control Panel
(Button Assignment).......................63
Assigning a Job to the Control Panel
(Windows).............................64
Assigning a Job to the Control Panel (Mac OS). . 64
Scanning Using a Scanner Button..............65
Advanced Scanning
Scanning Dierent Sizes or Types of Originals
One by One (Automatic Feeding Mode).........66
Creating Scanned Images to Suit Your Needs......67
Image Adjustment Features................ 67
Saving as a Searchable PDF.................73
Saving as an Oce Format File (for Windows
Only)................................ 74
Setting a Job (Scan, Save, and Send)............ 76
Creating and Registering a Job (Windows). . . . . .76
Creating and Registering a Job (Mac OS). . . . . . .77
Separation Feature (for Windows Only)..........77
Sorting and Saving Scanned Images into a
Separate Folder.........................79
Maintenance
Cleaning Outside the Scanner.................85
Cleaning Inside the Scanner..................85
Replacing the Roller Assembly Kit..............89
Resetting the Number of Scans..............93
Energy Saving............................94
Transporting the Scanner....................95
Updating Applications and Firmware...........96
User's Guide
Contents
4
Solving Problems
Scanner Problems......................... 98
Scanner Lights Indicate an Error.............98
e Scanner Does Not Turn On.............98
Problems Starting Scanning..................98
Cannot Start Epson Scan 2.................98
Pressing a Scanner Button Does Not Start the
Correct Application......................99
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . . 99
Multiple Originals Are Fed.................99
Removing Jammed Originals from the Scanner. . 99
e Original Jams in the Scanner Frequently. . . 101
Detect Double Feed Does Not Work.........101
Paper Protection Does Not Work........... 102
e Originals Get Dirty..................102
Scanning Takes a Long Time...............102
Scanned Image Problems...................103
Straight Lines Appear when Scanning from
ADF................................103
e Image Quality is Rough...............103
Colors Bleed.......................... 103
Expanding or Contracting the Scanned Image. . 104
Oset Appears in the Background of Images. . . 104
Text is Blurred.........................104
Moiré Patterns (Web-Like Shadows) Appear. . . 105
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................105
Text is Not Recognized Correctly when
Saving as a Searchable PDF................105
Cannot Solve Problems in the Scanned Image. . 106
Uninstalling and Installing Applications........ 107
Uninstalling Your Applications.............107
Installing Your Applications...............108
Technical Specications
General Scanner Specications...............109
Dimensional Specications..................110
Electrical Specications.................... 110
Scanner Electrical Specications............110
AC Adapter Electrical Specications.........110
Environmental Specications................110
System Requirements......................111
Standards and Approvals
Standards and Approvals for U.S. Models. . . . . . . .112
Standards and Approvals for European Models. . . 112
Where to Get Help
Technical Support Web Site..................113
Contacting Epson Support..................113
Before Contacting Epson................. 113
Help for Users in Europe..................113
Help for Users in Singapore............... 114
Help for Users in ailand................ 114
Help for Users in Vietnam.................114
Help for Users in Indonesia................115
Help for Users in Malaysia................ 116
Help for Users in India...................117
Help for Users in the Philippines............117
User's Guide
Contents
5
About This Manual
Introducing the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏Setup Guide (paper manual)
Provides you with information on setting up the product and installing the application.
❏User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots for the applications are from Windows 10 or macOS Sierra. e content displayed on the screens
varies depending on the model and situation.
❏Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
User's Guide
About This Manual
6
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions and "Windows Server" is used to refer to
"Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows
Server 2008", "Windows Server 2003 R2", and "Windows Server 2003".
❏Microso
®
Wi nd ow s
®
10 operating system
❏Microso
®
Wi nd ow s
®
8.1 operating system
❏Microso
®
Wi nd ow s
®
8 operating system
❏Microso
®
Wi nd ow s
®
7 operating system
❏Microso
®
Wi nd ow s Vis t a
®
operating system
❏Microso
®
Wi nd ow s
®
XP operating system Service Pack 3
❏Microso
®
Wi nd ow s
®
XP Professional x64 Edition operating system Service Pack 2
❏Microso
®
Wi nd ow s S e r ve r
®
2016 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2012 R2 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2012 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2008 R2 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2008 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2003 R2 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2003 operating system Service Pack 2
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
7
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏Do not use with wet hands.
❏Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏e AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Use only the AC adapter that comes with your product. Using any other adapter could cause re, electrical
shock, or injury.
❏e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless specied.
❏Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
User's Guide
Important Instructions
8
❏Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
❏Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as specically explained in the product’s guides.
❏If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
User's Guide
Important Instructions
9
Scanner Basics
Part Names and Functions
Front
AADF (Automatic Document Feeder) Feeds loaded originals automatically.
BEdge guides Feeds originals straight into the scanner. Slide to the edges of the
originals.
CInput tray Loads originals. Pull out the tray extension if originals are too big
for the input tray. This prevents paper from curling and causing
paper jams.
DInput tray extension
EOutput tray Holds originals ejected from the scanner. Pull out the extension
tray to the length of the originals.
FOutput tray extension
GStopper Prevents ejected originals from falling o the extension tray. Adjust
it to the length of the originals.
User's Guide
Scanner Basics
10
Back
ASecurity slot Inserts a security lock for theft prevention.
BUSB port Connects a USB cable.
CDC inlet Connects the AC adapter.
Inside
AScanner cover Pull the cover open lever and open the scanner cover when
cleaning inside of the scanner and removing jammed paper.
BCover open lever Pull the cover open lever and open the scanner cover.
CPickup roller Feeds originals. This needs to be replaced when the number of
scans exceeds the service number of papers.
Replace both upper and lower rollers.
DSeparation roller Feeds originals separately one by one. This needs to be replaced
when the number of scans exceeds the service number of papers.
Related Information
&“Cleaning Inside the Scanner” on page 85
&“Replacing the Roller Assembly Kit” on page 89
User's Guide
Scanner Basics
11
Buttons and Lights on the Control Panel
Buttons and Lights
APower button Turns the scanner on or o.
Power light On: The scanner is ready to be used.
Flashing: The scanner is scanning, waiting to scan, processing,
or sleeping.
O: The scanner cannot be used because the power is o
or an error has occurred.
BAutomatic Feeding Mode
light
The scanner is in Automatic Feeding Mode. Scanning starts when an
original is placed in the input tray.
CError light An error has occurred. See “Error Indicators” for more details.
DStop button ❏Cancels scanning.
❏Finishes Automatic Feeding Mode.
EStart button ❏Starts scanning.
❏Press this when cleaning the inside of the scanner.
Related Information
&“Error Indicators” on page 13
&“Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
&“Cleaning Inside the Scanner” on page 85
User's Guide
Scanner Basics
12
Error Indicators
Scanner errors
Indicators Situation Solutions
Flashing
On
A paper jam or double feed occurred. Open the scanner cover, and then re-
move jammed originals. Close the cov-
er to release the error. Load the origi-
nals again.
The scanner cover is opened. Close the scanner cover.
Flashing
Flashing
Flashing simultaneously
A fatal error has occurred. Turn the power o and on again. If the
error continues to occur, contact your
local dealer.
O
On
On
The scanner has started in recovery
mode because the rmware update
failed.
Follow the steps below to try to up-
date the rmware again.
1. Connect the computer and the scan-
ner with a USB cable. (During recovery
mode, you cannot update the rm-
ware over a network connection.)
2. Visit your local Epson website for fur-
ther instructions.
Related Information
&“Removing Jammed Originals from the Scanner” on page 99
Page Separation Lever
Change the position of the page separation lever depending on the type of document you are going to scan.
User's Guide
Scanner Basics
13
Separation feeding You should normally use separation feeding. Documents with
multiple pages are fed one sheet at a time.
Non Separation feeding Use this when scanning special documents such as folded
documents, plastic cards, carrier sheets, and so on.
Scanning is performed without separating the documents.
Information on Applications
is section introduces the soware products available for your scanner. e latest soware can be installed at the
Epson Web site.
Epson Scan 2
Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. is also allows you to
start either as a standalone application or by using TWAIN-compliant application soware.
See the Epson Scan 2 help for details on using the application.
Document Capture Pro / Document Capture
Document Capture Pro is an application that allows you to easily digitize originals such as documents and forms.
You can save scanned images to a specied folder, send by email, and perform copying functions by linking to a
printer. You can also split documents by using separation information such as barcodes and automatically process
new les. is allows you to streamline the way electronic documents are handled, such as reading large
documents and making best use of network capabilities.
Document Capture Pro is for Windows only. For Mac OS, use Document Capture.
See the Document Capture Pro help (Windows) or Document Capture help (Mac OS) for details on using the
application.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
Job:
When performed in order, the following operations are known as a job: 1. Scan > 2. Save > 3. Send.
By registering a series of operations in advance as a job, you can perform all of the operations by simply selecting
the job. By assigning a job to the scanner’s control panel, you can start a job from the control panel (Button
Assignment).
User's Guide
Scanner Basics
14
Separation Function:
You can automatically process complicated sorting or organizing by using a variety of detection methods such as
blank pages with/without barcodes which are inserted between the originals, or barcodes on the originals.
You can also sort multiple scanned images as separate les and save each le in specic folders by using these
methods or by setting specic pages.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated applications on the internet and installs
them.
You can also update the scanner’s digital manual.
Note:
Windows Server operating systems are not supported.
Option Items and Consumables Information
Carrier Sheet Codes
Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched. You can
scan originals larger than A4 size with a carrier sheet by folding it in half.
Part name Codes
*
Carrier Sheet B12B813431
* You can only use the carrier sheet with the code.
Related Information
&“Specications for Originals Using the Carrier Sheet” on page 19
&“Placing Large Size Originals with the Carrier Sheet” on page 35
&“Placing Irregular Shaped Originals” on page 38
&“Placing Photographs” on page 40
User's Guide
Scanner Basics
15
Roller Assembly Kit Codes
Parts (the pickup roller and a separation roller) should be replaced when the number of scans exceeds the service
number. Use dedicated parts with the roller axis in blue. You can check the latest number of scans in Epson Scan 2
Utility.
A1: upper pickup roller, A2: lower pickup roller, B: separation roller
Part name Codes
*1
Life cycle
Roller Assembly Kit B12B819381
B12B819391 (China only)
B12B819401 (India only)
100,000
*2
*1 You cannot use any parts except for the codes specied.
*2 This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement
cycle. The replacement cycle may vary depending on dierent paper types, such as paper that generates a lot of paper dust
or paper with a rough surface that may shorten the life cycle.
Related Information
&“Replacing the Roller Assembly Kit” on page 89
&“Resetting the Number of Scans” on page 93
User's Guide
Scanner Basics
16
Specications of Originals and Placing
Originals
Specications of Originals
is section explains the specications and conditions of originals that can be loaded in the ADF.
General Specications for Originals being Scanned
Type of Original Thickness Size
Plain paper
Fine paper
Recycled paper
Post card
Business card
Envelopes
Plastic cards complying with ISO7810
ID-1 type (with or without emboss)
50 to 209 g/m
Plastic cards: 1.24 mm (0.05 in.) or less
(including emboss)
Maximum (single sided): 215.9×3,048
mm (8.5×120 in.)
Maximum (double sided): 215.9×2,032
mm (8.5×80 in.)
Minimum: 50.8×50.8 mm (2.0×2.0 in.)
The loadable size varies depending on
the type of originals.
Note:
❏All originals must be at and straight at the leading edge.
❏Make sure
A
is less than 5 mm, if the leading edge of the original is curled.
if
A
is from 5 mm or less than 30 mm, and
B
is 30 mm or more, the original may not be scanned successfully.
You cannot scan originals for which
A
is 5 mm or more, and
B
is less than 30 mm.
Try to atten the curled originals before scanning.
❏Even when the original meets the specications for originals that can be placed in the ADF, it may not feed from the ADF
or the scan quality may decline depending on the paper properties or quality.
User's Guide
Specications of Originals and Placing Originals
17
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
Size Measurement Thickness Paper Type Loading Capacity
*
Legal 215.9×355.6 mm
(8.5×14 in.)
50 to 209 g/m Plain paper
Fine paper
Recycled paper
Thickness of the originals stack:
under 8 mm (0.31 in.)
80 g/m: 50 sheets
The loading capacity varies
depending on the paper type.
Letter 215.9×279.4 mm
(8.5×11 in.)
Thickness of the originals stack:
under 8 mm (0.31 in.)
50 g/m: 70 sheets
80 g/m: 50 sheets
130 g/m: 30 sheets
209 g/m: 15 sheets
The loading capacity varies
depending on the paper type.
A4 210×297 mm
(8.3×11.7 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
A8 52×74 mm
(2.1×2.9 in.)
Business Card 55×89 mm
(2.1×3.4 in.)
210 g/m Thickness of the originals stack:
under 8 mm (0.31 in.)
15 sheets
* You can rell the originals up to the maximum capacity during scanning.
Specications of Long Paper
e specication of long paper you can load into the scanner.
User's Guide
Specications of Originals and Placing Originals
18
Size Thickness Paper Type Loading Capacity
Width: 50.8 to 215.9 mm
(2.0 to 8.5 in.)
Length (single sided): 393.8 to 3048.0
mm
(15.5 to 120.0 in.)
Length (double sided): 393.8 to 2032.0
mm
(15.5 to 80.0 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
Specications of Receipts
e specications of receipts that you can load into the scanner.
Size Thickness Paper Type Loading Capacity
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 76.2 to 393.7 mm
(3.0 to 15.5 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
Thermal paper
*
50 sheets
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 393.8 to 3048.0 mm
(15.5 to 120.0 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
Thermal paper
*
1 sheet
* Thermal paper may not be successfully scanned.
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
Size Card Type Thickness Loading Capacity Loading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing 1.24 mm (0.05 in.) or
less
1 card Horizontal (Landscape)
Without embossing 1.00 mm (0.04 in.) or
less
1 card
Specications for Originals Using the Carrier Sheet
e optional Carrier Sheet is a sheet designed to transport originals through the scanner. You can scan originals
that are larger than A4/Letter size, important documents or photos which must not damaged, thin paper, irregular
shaped originals, and so on.
e following table provides the conditions for using the Carrier Sheet.
User's Guide
Specications of Originals and Placing Originals
19
Type Size Thickness Loading Capacity of
the Carrier Sheet
Originals that cannot be
loaded directly into the
scanner
A3
*1
A4
B4
*1
Letter
Legal
*1
B5
A5
B6
A6
A8
Custom size:
❏Width: up to 431.8 mm (17 in.)
*2
❏Length: up to 297 mm (11.7 in.)
*3
0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
1 sheet
*1 Fold in half to set.
*2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
*3 The leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm (11.7 in.) long. Otherwise, the length of the scanned image may be longer than intended as the
scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
Related Information
&“Carrier Sheet Codes” on page 15
Specications of Envelopes
e specication of envelopes you can load into the scanner.
Size Measurement Thickness Loading Capacity
C6 114×162 mm (4.49×6.38 in.)
(standard size)
0.38 mm (0.015 in.) or less 1 envelope
DL 110×220 mm (4.33×8.66 in.)
(standard size)
Types of Originals that Require Attention
e following types of originals may not be successfully scanned.
❏Originals with an uneven surface such as letter head paper.
❏Originals with crinkles or fold lines
❏Original with labels or stickers
User's Guide
Specications of Originals and Placing Originals
20
❏Curled originals
❏Coated paper
❏ermal paper
❏Originals with punch holes
❏Originals with folded corners
❏ick originals
❏Laminated cards
Note:
❏To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet (sold separately).
❏Labels or stickers must be rmly stuck to the originals with no glue protruding.
❏Try to atten the curled originals before scanning.
Related Information
&“Scanner Basics” on page 10
&“Maintenance” on page 85
Types of Originals that Must Not be Scanned
e following types of originals must not be scanned.
❏Photos
❏Photo paper
❏Booklets
❏Non-paper original (such as clear les, fabric, and metal foil)
❏Originals with staples or paper clips
❏Originals with glue attached
❏Ripped originals
❏Heavily wrinkled or curled originals
❏Transparent originals such as OHP lm
❏Originals with carbon paper on the back
❏Carbon-less paper
❏Originals with wet ink
❏Originals with sticky notes attached
❏Perforated originals
Note:
❏Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into
the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use
the Carrier Sheet (sold separately).
❏Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet (sold separately).
User's Guide
Specications of Originals and Placing Originals
21
Related Information
&“Photographs” on page 40
Placing Originals
Standard Size Originals
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
Size Measurement Thickness Paper Type Loading Capacity
*
Legal 215.9×355.6 mm
(8.5×14 in.)
50 to 209 g/m Plain paper
Fine paper
Recycled paper
Thickness of the originals stack:
under 8 mm (0.31 in.)
80 g/m: 50 sheets
The loading capacity varies
depending on the paper type.
Letter 215.9×279.4 mm
(8.5×11 in.)
Thickness of the originals stack:
under 8 mm (0.31 in.)
50 g/m: 70 sheets
80 g/m: 50 sheets
130 g/m: 30 sheets
209 g/m: 15 sheets
The loading capacity varies
depending on the paper type.
A4 210×297 mm
(8.3×11.7 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
A8 52×74 mm
(2.1×2.9 in.)
Business Card 55×89 mm
(2.1×3.4 in.)
210 g/m Thickness of the originals stack:
under 8 mm (0.31 in.)
15 sheets
* You can rell the originals up to the maximum capacity during scanning.
User's Guide
Specications of Originals and Placing Originals
22
Placing Standard Size Originals
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
Note:
❏For A4 size or larger originals, make sure you pull out and extend the input tray extension.
❏Make sure you pull out and extend the output tray extensions, and raise the stopper so that the ejected originals can
be stacked comfortably on the output tray.
❏If originals bump into the output tray and fall from it, store the output tray and do not use it to stack the ejected
originals.
❏If scanned images are still aected by ejected originals hitting the surface below the scanner, we recommend placing
the scanner on the edge of a table where the ejected originals can drop freely and you can catch them.
2. Slide the edge guides on the input tray all the way out.
3. Lower the page separation lever.
User's Guide
Specications of Originals and Placing Originals
23
4. Fan the originals.
Hold both ends of the originals and fan them a few times.
5. Align the edges of the originals.
6. Load the originals into the input tray facing down with the top edge facing into the ADF.
Slide the originals into the ADF until they meet resistance.
Note:
Load business cards horizontally.
User's Guide
Specications of Originals and Placing Originals
24
7. Slide the edge guides to t the edge of the originals making sure there are no gaps between the originals and
the edge guides. Otherwise, the originals may be fed skewed.
Note:
When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing the side or
facing down. Make sure that the edges of the punch holes do not have burrs or curls.
Long Paper
Specications of Long Paper
e specication of long paper you can load into the scanner.
Size Thickness Paper Type Loading Capacity
Width: 50.8 to 215.9 mm
(2.0 to 8.5 in.)
Length (single sided): 393.8 to 3048.0
mm
(15.5 to 120.0 in.)
Length (double sided): 393.8 to 2032.0
mm
(15.5 to 80.0 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
User's Guide
Specications of Originals and Placing Originals
25
Placing Long Paper
1. Open the input tray, and then slide out the output tray.
Note:
Do not extend the input tray extension and output tray extensions and do not raise the stopper.
2. Slide the edge guides on the input tray all the way out.
3. Raise the page separation lever.
User's Guide
Specications of Originals and Placing Originals
26
4. Load the original straight into the input tray, facing down with the top edge facing into the ADF.
Slide the original into the ADF until it meets resistance.
5. Adjust the edge guides to t the edge of the long paper making sure there are no gaps between the edge of the
paper and the edge guides. Otherwise, the originals may be fed skewed.
User's Guide
Specications of Originals and Placing Originals
27
Note:
❏You can scan single sided long paper up to 3,048 mm (120 inches) in length with a resolution of 300 dpi or less,
double sided long paper up to 2,032 mm (80 inches) with a resolution of 300 dpi or less.
❏You need to specify the paper size in Epson Scan 2. ere are three ways to specify the paper size in Epson Scan 2.
Select Auto Detect (Long Paper) to detect the size automatically.
To specify the paper size yourself, select Customize, and then select the size of the paper. To detect only the paper
length automatically, use Detect paper length.
❏Support the long paper at the input side so that it does not drop out of the ADF, and the output side so that the
ejected paper does not fall from the output tray.
Related Information
&“Required Settings for Special Originals in Epson Scan 2” on page 51
Receipts
Specications of Receipts
e specications of receipts that you can load into the scanner.
Size Thickness Paper Type Loading Capacity
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 76.2 to 393.7 mm
(3.0 to 15.5 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
Thermal paper
*
50 sheets
User's Guide
Specications of Originals and Placing Originals
28
Size Thickness Paper Type Loading Capacity
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 393.8 to 3048.0 mm
(15.5 to 120.0 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
Thermal paper
*
1 sheet
* Thermal paper may not be successfully scanned.
Placing Receipts
To place receipts, see the section on placing long paper.
Related Information
&“Placing Long Paper” on page 26
Plastic Cards
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
Size Card Type Thickness Loading Capacity Loading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing 1.24 mm (0.05 in.) or
less
1 card Horizontal (Landscape)
Without embossing 1.00 mm (0.04 in.) or
less
1 card
User's Guide
Specications of Originals and Placing Originals
29
Placing Plastic Cards
1. Open the input tray, and then slide out the output tray and raise the stopper.
2. Slide the edge guides on the input tray all the way out.
3. Raise the page separation lever.
User's Guide
Specications of Originals and Placing Originals
30
4. Load the plastic cards into the input tray facing down with the top edge facing into the ADF.
Slide the plastic cards into the ADF until they meet resistance.
c
Important:
Do not load plastic cards vertically.
User's Guide
Specications of Originals and Placing Originals
31
5. Slide the edge guides to t the edge of the plastic cards.
Related Information
&“Required Settings for Special Originals in Epson Scan 2” on page 51
Large Size Originals
Specications of Large Size Originals
By folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes. You can also use
the Carrier Sheet sold separately.
Size Thickness Paper Type Loading Capacity
Up to A3 50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
Up to A3 0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
Plain paper
Fine paper
Recycled paper
1 carrier sheet
User's Guide
Specications of Originals and Placing Originals
32
Placing Large Size Originals
Placing Large Size Originals without the Carrier Sheet
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2. Slide the edge guides on the input tray all the way out.
3. Raise the page separation lever.
User's Guide
Specications of Originals and Placing Originals
33
4. Fold the original in half so that the side to be scanned is facing out, with the right side at the front, and then
load it into the input tray with the top edge facing into the ADF.
Slide the original into the ADF until it meets resistance.
c
Important:
Do not load the document with the open side facing down.
5. Slide the edge guides to t the edge of the document making sure there are no gaps between the document and
the edge guides. Otherwise, the document may be fed skewed.
Note:
❏Clear Detect Double Feed in Epson Scan 2. See the Epson Scan 2 help for details.
❏To scan both sizes and stitch them together, select Double-Sided from Scanning Side and select Le & Right from
Stitch Images in Epson Scan 2. See the Epson Scan 2 help for details.
User's Guide
Specications of Originals and Placing Originals
34
Related Information
&“Required Settings for Special Originals in Epson Scan 2” on page 51
Placing Large Size Originals with the Carrier Sheet
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2. Slide the edge guides on the input tray all the way out.
3. Raise the page separation lever.
User's Guide
Specications of Originals and Placing Originals
35
4. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier
sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front.
5. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
6. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
User's Guide
Specications of Originals and Placing Originals
36
Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏To scan both sizes and stitch them together, select Double-Sided from Scanning Side and select Le & Right from
Stitch Images in Epson Scan 2. See the Epson Scan 2 help for details.
❏To use the Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
❏When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏e leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner
scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
❏Only use the Carrier Sheet designed for your scanner.
Related Information
&“Carrier Sheet Codes” on page 15
&“Required Settings for Special Originals in Epson Scan 2” on page 51
Irregular Shaped Originals
Specications of Irregular Shaped Originals
By using the Carrier Sheet sold separately, you can scan originals that are wrinkled, curled, very thin, or irregularly
shaped.
Size Thickness Loading Capacity of the Carrier
Sheet
Up to A4 0.3 mm (0.012 in.) or less
(excluding the thickness of the Carrier
Sheet)
1 sheet
User's Guide
Specications of Originals and Placing Originals
37
Placing Irregular Shaped Originals
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2. Slide the edge guides on the input tray all the way out.
3. Raise the page separation lever.
User's Guide
Specications of Originals and Placing Originals
38
4. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of
the Carrier Sheet with the side to be scanned facing down.
5. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
6. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
User's Guide
Specications of Originals and Placing Originals
39
Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏If you cannot nd an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2,
select Auto Detect or select Customize to create a custom document size.
To use the Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏Only use the Carrier Sheet designed for your scanner.
Related Information
&“Carrier Sheet Codes” on page 15
&“Required Settings for Special Originals in Epson Scan 2” on page 51
Photographs
Specications of Photographs
By using the Carrier Sheet sold separately, you can scan photographs without worrying about them being
damaged.
Size Thickness Loading Capacity of the Carrier
Sheet
Up to A4 0.3 mm (0.012 in.) or less
(excluding the thickness of the Carrier
Sheet)
1 sheet
Placing Photographs
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
User's Guide
Specications of Originals and Placing Originals
40
2. Slide the edge guides on the input tray all the way out.
3. Raise the page separation lever.
4. Place the Carrier Sheet with the illustration on the front edge facing up and place the photo in the center of the
Carrier Sheet with the side to be scanned facing down.
User's Guide
Specications of Originals and Placing Originals
41
5. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
6. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏If you cannot nd an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2,
select Auto Detect or select Customize to create a custom document size.
To use the Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏Do not leave photos inside the Carrier Sheet for a long time.
❏Only use the Carrier Sheet designed for your scanner.
Related Information
&“Carrier Sheet Codes” on page 15
&“Required Settings for Special Originals in Epson Scan 2” on page 51
User's Guide
Specications of Originals and Placing Originals
42
Envelopes
Specications of Envelopes
e specication of envelopes you can load into the scanner.
Size Measurement Thickness Loading Capacity
C6 114×162 mm (4.49×6.38 in.)
(standard size)
0.38 mm (0.015 in.) or less 1 envelope
DL 110×220 mm (4.33×8.66 in.)
(standard size)
Placing Envelopes
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2. Slide the edge guides on the input tray all the way out.
User's Guide
Specications of Originals and Placing Originals
43
3. Raise the page separation lever.
4. Load the envelopes into the input tray facing down making sure that the opened edge (ap side) of the
envelope is facing to the side. For envelopes with the opened edge (ap side) on the shorter side, you can load
the envelope with the opened edge (ap side) facing up.
Slide the envelopes into the ADF until they meet resistance.
c
Important:
Do not load envelopes with adhesives on them.
User's Guide
Specications of Originals and Placing Originals
44
Note:
❏Envelopes that are not opened by cutting sharply at the ap edge may not be scanned correctly.
❏Envelopes that have not yet been sealed can be loaded with the ap open and facing up.
5. Slide the edge guides to t the edge of the envelopes making sure there are no gaps between the envelopes and
the edge guides. Otherwise, the envelopes may be fed skewed.
Note:
To scan envelopes, we recommend selecting the appropriate rotation angle or Auto in Rotate on the Main Settings tab
in Epson Scan 2 before scanning. See the Epson Scan 2 help for details.
Related Information
&“Required Settings for Special Originals in Epson Scan 2” on page 51
Mixture of Originals
Specications of Originals that are a Mixture of Dierent Sizes
You can load a mixture of originals from A6 to A4 (or Letter) size. You can also load a mixture of paper types or
thickness.
Note:
❏Depending on the combination of paper types or sizes, the originals may not be fed correctly and may be skewed or
jammed. We recommend that you check the scanned image if the original was skewed.
❏Alternatively, you can scan originals of dierent paper sizes and types by loading them one by one using Automatic
Feeding Mode.
Related Information
&“Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
User's Guide
Specications of Originals and Placing Originals
45
Placing a Mixture of Originals at Dierent Sizes
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
Note:
To stop the originals from bumping into the output tray and falling o the tray, store the output tray and do not use it to
stack the ejected originals.
2. Slide the edge guides on the input tray all the way out.
3. Lower the page separation lever.
User's Guide
Specications of Originals and Placing Originals
46
4. Load the originals at the center of the input tray in descending order of paper size with the widest at the back
and the narrowest at the front.
Note:
❏Load the originals into the input tray facing down with the top edge facing into the ADF.
❏Slide the originals into the ADF until they meet resistance.
5. Slide the edge guides to t the edges of the widest original.
Related Information
&“Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
User's Guide
Specications of Originals and Placing Originals
47
Basic Scanning
Scanning Using Epson Scan 2
You can scan the originals using detailed settings that are suitable for text documents.
1. Place the original.
2. Start Epson Scan 2.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2.
3. Make the following settings on the Main Settings tab.
User's Guide
Basic Scanning
48
❏Scanning Side: Select the side of the original you want to scan. Select Double-Sided to scan both sides of
the originals.
❏Document Size: Select the size of the original you placed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
❏ADF is set as the Document Source automatically.
❏On the Main Settings tab, you can also make the following settings.
❏Stitch Images: Select to stitch the images on the front and rear when scanning both sides of the original.
❏Rotate: Select to rotate the original clockwise and scan it.
❏Correct Document Skew: Select to correct the slant of the original.
❏Add or edit pages aer scanning: Select to add dierent originals or edit (rotate, move, and delete) the scanned
pages aer scanning.
❏Skip Blank Pages: Select to skip blank pages if there are any in the originals.
❏Detect Double Feed: Select to display a warning when multiple originals are fed at the same time.
4. Make other scan settings if necessary.
❏You can preview the scanned image of the rst side of the rst page of the originals. Load only the rst page
of your originals into the input tray and click the Preview button. e preview window opens, the
previewed image is displayed, and the page is ejected from the ADF.
Replace the ejected page together with the rest of the originals.
❏On the Advanced Settings tab, you can make image adjustments using detailed settings which are suitable
for text documents, such as the following.
❏Remove Background: Select to remove the background from the originals.
❏Text Enhancement: Select to make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: Select to make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏Dropout: Select to remove the color specied from the scanned image, and then save it in grayscale or
black and white. For example, you can erase marks or notes you wrote in the margins with color pen
when scanning.
❏Color Enhance: Select to enhance the color specied for the scanned image, and then save it in grayscale
or black and white. For example, you can enhance letters or lines that are in light colors.
Note:
Some items may not be available depending on other settings you made.
User's Guide
Basic Scanning
49
5. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Aer selecting the save
format, select Options from the list.
❏File Name: Check the save le name displayed.
You c a n c ha n ge s e t t i n g s fo r le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select other folder or create a new folder by selecting Select from the list.
6. Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to (separation feeding). To scan special originals
such as folded documents, plastic cards, or carrier sheets, set the lever to (non separation feeding).
7. Click Scan.
e scanned image is saved to the folder you specied.
Related Information
&“Placing Originals” on page 22
&“Epson Scan 2” on page 14
&“Setting a Resolution at Suits the Scanning Purpose” on page 51
&“Image Adjustment Features” on page 67
User's Guide
Basic Scanning
50
Required Settings for Special Originals in Epson Scan 2
You need to set certain items on the Main Settings tab in Epson Scan 2 when scanning special originals.
Type of Original Required Settings
Plastic cards Select Plastic Card (Landscape) from the Document Size list.
Carrier Sheet ❏To use the Auto Detect function from the Document Size setting, select Carrier Sheet as the
Document Source.
❏If you select Auto Detect from the Document Size list, paper skew in the original is
automatically corrected even if you select O in Correct Document Skew.
❏If you select a other size than Auto Detect from the Document Size list, you can only use
Contents Skew when using Correct Document Skew.
Paper Skew is not applied when this is selected. When you select Paper and Contents Skew,
only contents skew is corrected.
Large size originals ❏If you are scanning large originals that are folded without the Carrier Sheet, clear Detect
Double Feed.
❏If the size of the original you want to scan is not on the Document Size list, select Customize to
open the Document Size Settings window. Next, create the size manually on the window.
Long paper If the size is not listed on the Document Size list, select Auto Detect (Long Paper) or select
Customize to create a custom document size.
Related Information
&“Placing Originals” on page 22
Setting a Resolution That Suits the Scanning Purpose
Advantages and Disadvantages of Increasing the Resolution
Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in
dpi (dots per inch). e advantage of increasing the resolution is that the details in the image become ne. e
disadvantage is that the le size becomes large.
❏File size becomes large
(When you double the resolution, the le size becomes about four times larger.)
❏Scanning, saving, and reading the image takes a long time
❏Sending and receiving emails or faxes takes a long time
❏e image becomes too large to t the display or print on the paper
List of Recommended Resolutions to Suit Your Purpose
See the table and set the appropriate resolution for the purpose of your scanned image.
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Purpose Resolution (Reference)
Displaying on a screen
Sending by email
Up to 200 dpi
Using Optical Character Recognition (OCR)
Creating a text searchable PDF
200 to 300 dpi
Printing using a printer
Sending by fax
200 to 300 dpi
Scanning Using Document Capture Pro (Windows)
is application allows you to perform various tasks such as saving the image to your computer, sending it by
email, printing, and uploading to a server or a cloud service. You can also use a variety of methods to sort the
documents into separate les, such as detecting barcodes or characters on the pages. You can also register scanning
settings for a job to simplify scanning operations.
See the Document Capture Pro help for details on the features.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
1. Start Document Capture Pro.
❏Win do w s 1 0
Click the start button, and then select Epson Soware > Document Capture Pro.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win do w s 7
Click the start button, and then select All Programs > Epson Soware > Document Capture Pro.
Note:
You may need to select the scanner you want to use from the scanners list.
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2. Click Job Settings.
e job list screen is displayed.
Note:
A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and
go to procedure 10.
3. Click New Job.
e Job Settings screen is displayed.
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4. Set the Job Name.
5. Make scanning settings on the 1. Scan tab.
❏Source: Select the source where the original is placed. Select double-sided to scan both sides of the
originals.
❏Document Size: Select the size of the original you placed.
❏Image Type: Select the color you want to use to save the scanned image.
❏Rotation: Select the rotation angle depending on the original you want to scan.
❏Resolution: Select the resolution.
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Note:
You can also adjust the image using following items.
❏Text Enhancement: Select to make blurred letters in the original clear and sharp.
❏Correct Document Skew: Select to correct the slant of the original.
❏Skip Blank Page: Select to skip blank pages if there are any in the originals.
❏Detailed Settings button: Select to use Epson Scan 2 features to adjust scanned images.
6. Click 2. Save, and then make the save settings.
❏File Name: Set the le name for saving the scanned image. Click File Name Settings to add a time stamp or
le number counter to the le name.
❏File Type: Select the save format from the list. Click Option to make detailed settings for the le.
❏Browse: Select the save folder for the scanned image.
❏Apply job separation: Select to make separation settings.
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7. Click 3. Send, and then select the Destination.
Destination setting items are displayed according to the destination you selected. Make detailed settings as
necessary. Click Help for details on each item.
Note:
❏If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
❏If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation
Website and install it before using this feature.
8. Click OK to close the Job Settings screen.
9. Click OK to close the job list screen.
10. Place the original.
11. Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to (separation feeding). To scan special originals
such as folded documents, plastic cards, or carrier sheets, set the lever to (non separation feeding).
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12. Click the job icon.
e selected job is performed.
13. Follow the on-screen instructions.
e scanned image is saved using the settings you made for the job.
Note:
You can scan the originals and send the scanned image without using the job. Click on the Scan and bar, and then
click the destination to which you want to send the scanned image.
Related Information
&“Placing Originals” on page 22
&“Document Capture Pro / Document Capture” on page 14
&“Setting a Resolution at Suits the Scanning Purpose” on page 51
Scanning Using Document Capture (Mac OS)
is application allows you to perform various tasks such as saving the image to your computer, sending it by
email, printing, and uploading to a server or a cloud service. You can also register scanning settings for a job to
simplify scanning operations.
See the Document Capture help for details on the features.
Note:
Do not use the Fast User Switching function while using your scanner.
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1. Start Document Capture.
Select Finder > Go > Applications > Epson Soware > Document Capture.
Note:
You may need to select the scanner you want to use from the scanners list.
2. Click .
e Job List screen is displayed.
Note:
A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and
go to procedure 10.
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3. Click the + icon.
e job setting screen is displayed.
4. Set the Job Name.
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5. Make scanning settings on the Scan tab.
❏Source: Select the source where the original is placed. Select double-sided to scan both sides of the
originals.
❏Document Size: Select the size of the original you placed.
❏Image Type: Select the color you want to use to save the scanned image.
❏Rotation: Select the rotation angle depending on the original you want to scan.
❏Resolution: Select the resolution.
Note:
You can also adjust the image using following items.
❏Text Enhancement: Select to make blurred letters in the original clear and sharp.
❏Correct Document Skew: Select to correct the slant of the original.
❏Skip Blank Page: Select to skip blank pages if there are any in the originals.
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6. Click Output, and then make the output settings.
❏Save in: Select the save folder for the scanned image.
❏Example of File Name: Display an example of the le name for the current settings.
❏Prex Character: Set a prex for the le name.
❏Date: Add the date to the le name.
❏Time: Add the time to the le name.
❏Page Counter: Add the page counter to the le name.
❏File Type: Select the save format from the list. Click Options to make detailed settings for the le.
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7. Click Destination, and then select the Destination.
Destination setting items are displayed according to the destination you selected. Make detailed settings as
necessary. Click the ? (Help) icon for details on each item.
Note:
❏If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
❏If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation
Website and install it before using this feature.
8. Click OK to close the job settings screen.
9. Click OK to close the Job List screen.
10. Place the original.
11. Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to (separation feeding). To scan special originals
such as folded documents, plastic cards, or carrier sheets, set the lever to (non separation feeding).
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12. Select the job from the pull down list, and then click the icon.
e selected job is performed.
13. Follow the on-screen instructions.
e scanned image is saved using the settings you made for the job.
Note:
You can scan the originals and send the scanned image without using the job. Click and make scanning settings,
and then click Scan. Next, click the destination to which you want to send the scanned image.
Related Information
&“Placing Originals” on page 22
&“Document Capture Pro / Document Capture” on page 14
&“Setting a Resolution at Suits the Scanning Purpose” on page 51
Enabling a Job to Run from the Control Panel (Button
Assignment)
By registering a series of operations in advance as a job using Document Capture Pro (Windows) or Document
Capture (Mac OS), you can perform all of the operations by simply selecting the job.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
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Assigning a Job to the Control Panel (Windows)
Explains how to assign a job to the scanner’s control panel in Document Capture Pro. See the Document Capture
Pro help for details on the features.
1. Start Document Capture Pro.
2. Click Job Settings on the top screen
e Job List is displayed.
3. Click Button Assignment.
e Button Assignment screen is displayed.
4. Select the job you want to run on the control panel from the pull-down menu.
5. Click OK to return to the Job List screen.
e job is assigned to the scanner’s control panel.
6. Click OK to return to the top screen.
Related Information
&“Scanning Using Document Capture Pro (Windows)” on page 52
&“Scanning Using a Scanner Button” on page 65
Assigning a Job to the Control Panel (Mac OS)
Explains how to assign a job to the scanner’s control panel in Document Capture. See the Document Capture help
for details on the features.
1. Start Document Capture.
2. Click the icon on the main window.
e Job List window is displayed.
3. Click the icon and select Event Settings.
4. Select the job you want to run on the control panel from the pull-down menu.
5. Click OK to return to the Job List window.
e job is assigned to the scanner’s control panel.
6. Click OK to return to the main window.
Related Information
&“Scanning Using Document Capture (Mac OS)” on page 57
&“Scanning Using a Scanner Button” on page 65
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Scanning Using a Scanner Button
You can scan using the button on your scanner.
Note:
❏Make sure that Epson Scan 2 is installed on your computer and the scanner is connected to your computer correctly.
❏When Document Capture Pro (Windows) or Document Capture (Mac OS) is installed on your computer, you can assign
the job to a button on the scanner and run the job by pressing it.
1. Place the original.
2. Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to (separation feeding). To scan special originals
such as folded documents, plastic cards, or carrier sheets, set the lever to (non separation feeding).
3. Press the
]
button.
Note:
When using Document Capture Pro (Windows) or Document Capture (Mac OS), the product starts the job that was
assigned in the Job Settings window.
Related Information
&“Placing Originals” on page 22
&“Buttons and Lights” on page 12
&“Scanning Using Document Capture Pro (Windows)” on page 52
&“Scanning Using Document Capture (Mac OS)” on page 57
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Advanced Scanning
Scanning Dierent Sizes or Types of Originals One by
One (Automatic Feeding Mode)
You can scan dierent sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the
scanner starts scanning automatically when originals are loaded in the ADF.
1. Start Epson Scan 2.
2. Select Automatic Feeding Mode on the Main Settings tab.
3. Make other settings for scanning on the Epson Scan 2 main window.
4. Click Scan.
Automatic Feeding Mode starts.
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e light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your
computer.
5. Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to (separation feeding). To scan special originals
such as folded documents, plastic cards, or carrier sheets, set the lever to (non separation feeding).
6. Adjust the edge guides, and then place the original in the ADF until it is fed automatically into the ADF.
Scanning starts automatically.
7. Aer scanning stops, place the next original in the ADF.
Repeat this procedure until you have scanned all originals.
Note:
Make sure that the page separation lever is set correctly before placing originals.
8. Aer you have scanned all originals, press the button on the scanner to close Automatic Feeding Mode.
Note:
❏You can also close Automatic Feeding Mode by pressing Finish on the Automatic Feeding Mode window displayed
on your computer.
❏You can make timeout settings to nish Automatic Feeding Mode.
Select Settings on the Document Source list to open the Document Source Settings window. Set Automatic
Feeding Mode Timeout (minutes) on the window.
e scanned image is saved to the folder you specied.
Related Information
&“Placing Originals” on page 22
Creating Scanned Images to Suit Your Needs
Image Adjustment Features
You can adjust scanned images using the features on the Advanced Settings tab in Epson Scan 2.
Except for a few features, you can check the adjustment results in the preview window.
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Note:
❏Some items may not be available depending on other settings you made.
❏Depending on the original, the scanned images may not be adjusted correctly.
Related Information
&“Remove Background” on page 69
You can remove the background of the originals.
&“Text Enhancement” on page 69
You can make blurred letters in the original clear and sharp. You can also reduce the oset or unevenness of the
background.
&“Auto Area Segmentation” on page 70
You can make letters clear and images smooth when performing black and white scanning for a document that
contains images.
&“Dropout” on page 70
You can remove the color specied from the scanned image, and then save it in grayscale or black and white. For
example, you can erase marks or notes you wrote in the margins with color pen when scanning.
&“Color Enhance” on page 70
You can enhance the color specied for the scanned image, and then save it in grayscale or black and white. For
example, you can enhance letters or lines that are in light colors.
&“Brightness” on page 71
You can adjust the brightness for the whole image.
&“Contrast” on page 71
You can adjust the contrast for the whole image. If you increase the contrast, the bright areas become brighter,
and the dark areas become darker. On the other hand, if you lower the contrast, the dierences between the
bright and dark areas of the image are less dened.
&“Gamma” on page 71
You can adjust the gamma (brightness of the intermediate range) for the whole image. If the image is too light or
too dark, you can adjust the brightness.
&“reshold” on page 72
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You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area
becomes larger. Decrease the threshold, the white color area becomes larger.
&“Unsharp Mask” on page 72
You can enhance and sharpen the outlines of the image.
&“Descreening” on page 72
You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a
magazine.
&“Edge Fill” on page 73
You can remove the shadow created around the scanned image.
&“Remove Punch Holes” on page 73
You can remove the shadows of holes on the scanned image when scanning originals with punched holes.
&“Dual Image Output (for Windows Only)” on page 73
You can scan once and save two images with dierent output settings at the same time.
Image Option
You can select the eect for the scanned image.
Remove Background
You can remove the background of the originals.
You can select the level of the eect by selecting the Main Settings tab > Image Type > Color. If you select High,
you can remove the background color of the originals, such as colored papers, or papers discolored by sunlight or
time.
To use this feature, the background color of the originals should be the lightest color in the originals, and should be
uniform. is feature is not applied correctly if there are patterns in the background, or there are text or
illustrations which are a lighter color than the background.
Note:
is feature is not available when you select the Main Settings tab > Image Type > Black & White.
Text Enhancement
You can make blurred letters in the original clear and sharp. You can also reduce the oset or unevenness of the
background.
When you select the Main Settings tab > Image Type > Color or Grayscale, you can select the level of the eect
from Standard or High
When you select the Main Settings tab > Image Type > Black & White, the Settings button is available which
allows you to make detailed settings for the level of the eect in the Text Enhancement Settings screen.
Note:
To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
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Auto Area Segmentation
You can make letters clear and images smooth when performing black and white scanning for a document that
contains images.
You can adjust the quality of the image part of the original from Brightness and Contrast.
Note:
❏You can only make settings for this feature when selecting the Main Settings tab > Image Type > Black & White.
❏To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
Dropout
You can remove the color specied from the scanned image, and then save it in grayscale or black and white. For
example, you can erase marks or notes you wrote in the margins with color pen when scanning.
If you select Customize from the color list in Dropout, you can make settings for the color you want to remove
while checking the preview window (for Windows only).
Note:
is feature is not available when selecting the Main Settings tab > Image Type > Auto or Color.
Color Enhance
You can enhance the color specied for the scanned image, and then save it in grayscale or black and white. For
example, you can enhance letters or lines that are in light colors.
If you select Customize from the color list in Color Enhance, you can make settings for the color you want to
enhance while checking the preview window (for Windows only).
Note:
is feature is not available when selecting the Main Settings tab > Image Type > Auto or Color.
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Brightness
You can adjust the brightness for the whole image.
Note:
is feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the
Advanced Settings tab.
Contrast
You can adjust the contrast for the whole image. If you increase the contrast, the bright areas become brighter, and
the dark areas become darker. On the other hand, if you lower the contrast, the dierences between the bright and
dark areas of the image are less dened.
Note:
is feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the
Advanced Settings tab.
Gamma
You can adjust the gamma (brightness of the intermediate range) for the whole image. If the image is too light or
too dark, you can adjust the brightness.
Note:
is feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the
Advanced Settings tab.
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Threshold
You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area
becomes larger. Decrease the threshold, the white color area becomes larger.
Note:
is feature may not be available depending on the settings on the Main Settings tab > Image Type or the settings on the
Advanced Settings tab.
Unsharp Mask
You can enhance and sharpen the outlines of the image.
Note:
is feature is not available when selecting the Main Settings tab > Image Type > Black & White.
Descreening
You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a magazine.
To check for moiré patterns, display the image at 100 % (1:1). If the displayed image is zoomed out, the image
appears rough and may look like it has moiré patterns.
Note:
❏To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
❏is feature is not available when selecting the Main Settings tab > Image Type > Black & White.
❏e eect of this feature cannot be checked in the preview window.
❏is feature soens the sharpness of the scanned image.
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Edge Fill
You can remove the shadow created around the scanned image.
For double-sided scanning, the settings for the edge ll range are mirror-reversed for the back of the original.
If you select Settings, the Edge Fill Level screen is displayed, and you can adjust the edge ll ranges for the top,
bottom, le, and right.
Note:
e eect of this feature cannot be checked in the preview window.
Remove Punch Holes
You can remove the shadows of holes on the scanned image when scanning originals with punched holes.
You can remove the shadows of round or square punch holes that are within a range of 20 mm (0.79 in.) from the
edges of the original.
Note:
❏is feature is only available when you are scanning white or light colored originals.
❏Depending on the scanned originals, the shadows of the punch holes may not be removed.
❏e eect of this feature cannot be checked in the preview window.
Dual Image Output (for Windows Only)
You can scan once and save two images with dierent output settings at the same time.
e Settings for Output 2 screen is displayed when you select On or Settings. Change the settings for the second
scanned image (image 2).
Saving as a Searchable PDF
You can save the scanned image as a Searchable PDF. is is a PDF in which searchable text data is embedded.
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Note:
❏Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scanned
image.
❏is feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac
OS) is installed.
1. Place the original.
2. Start Epson Scan 2.
3. Make settings for each item on the Main Settings tab.
4. Click Preview.
5. Place the ejected original again when using the ADF.
6. Check the preview, and make other settings on the Advanced Settings tab if necessary.
7. Select Searchable PDF from the Image Format list.
8. Select Options from the Image Format list to open the Image Format Options window.
9. Select the Text tab on the Image Format Options window.
10. Check that the language of the original is selected in the Text L anguage list.
11. Click OK to close the Image Format Options window.
12. Check the save le name displayed in File Name.
13. Select the save folder for the scanned image from the Folder list.
14. Click Scan.
e scanned image is saved as a Searchable PDF.
Related Information
&“Scanning Using Epson Scan 2” on page 48
&“Placing Originals” on page 22
&“Text is Not Recognized Correctly when Saving as a Searchable PDF” on page 105
Saving as an Oce Format File (for Windows Only)
You can save the scanned image as a Microso® Oce format le using Document Capture Pro.
You can select the following formats.
❏Microso® Word (.docx)
❏Microso® Excel® (.xlsx)
❏Microso® PowerPoint® (.pptx)
Note:
is feature is only available when the EPSON Scan OCR component is installed.
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1. Place the original.
2. Start Document Capture Pro.
3. Click on the Scan and bar to display the destination screen.
If you have already displayed the destination screen, skip this procedure.
4. Click Scan Settings to display the Scan Settings screen.
5. Make the scanning settings, and then click OK.
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6. Click one of the destination icons.
Scanning starts. Aer scanning, the Save Settings window or Transfer Settings window is displayed.
7. Select the Oce format le you want to save as from the File Type list.
8. Click Option to display the optional settings window.
9. Make settings for each item in the window, and then click OK.
10. Make other settings on the Save Settings window or the Transfer Settings window, and then click OK.
e scanned image is saved as an Oce format le.
Related Information
&“Scanning Using Document Capture Pro (Windows)” on page 52
&“Placing Originals” on page 22
Setting a Job (Scan, Save, and Send)
When performed in order, the following operations are known as a job: 1. Scan > 2. Save > 3. Send.
By registering a series of operations in advance as a job using Document Capture Pro (Windows) or Document
Capture (Mac OS), you can perform all of the operations by simply selecting the job.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
Creating and Registering a Job (Windows)
Explains how to set a job in Document Capture Pro. See the Document Capture Pro help for details on the
features.
1. Start Document Capture Pro.
2. Click Job Settings on the top screen.
e Job List is displayed.
3. Click New Job.
e Job Settings screen is displayed.
4. Make job settings on the Job Settings screen.
❏Job Name: Enter the name of the job you want to register.
❏Scan Settings: Make scan settings such as the size of the originals or the resolution.
❏Save Settings: Set the saving destination, the saving format, the naming rules of the les, and so on. You
can sort and save continued scanned images automatically by using detection methods such as blank pages
inserted between the originals or barcodes on the originals.
❏Destination Settings: Select the destination of the scanned images. You can send them by email or forward
them to an FTP server or Web server.
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5. Click OK to return to the Job List screen.
e created job is registered in the Job List.
6. Click OK to return to the top screen.
Related Information
&“Document Capture Pro / Document Capture” on page 14
&“Scanning Using Document Capture Pro (Windows)” on page 52
Creating and Registering a Job (Mac OS)
Explains how to set a job in Document Capture. See the Document Capture help for details on the features.
1. Start Document Capture.
2. Click the icon on the main window.
e Job List window is displayed.
3. Click the + icon.
e Job Settings window is displayed.
4. Make the job settings on the Job Settings window.
❏Job Name: Enter the name of the job you want to register.
❏Scan: Make scan settings such as the size of the originals or the resolution.
❏Output: Set the saving destination, the saving format, the naming rules of the les, and so on.
❏Destination: Select the destination of the scanned images. You can send them by email or forward them to
an FTP server or Web server.
5. Click OK to return to the Job List window.
e created job is registered in the Job List.
6. Click OK to return to the main window.
Related Information
&“Document Capture Pro / Document Capture” on page 14
&“Scanning Using Document Capture (Mac OS)” on page 57
Separation Feature (for Windows Only)
You can use the separation feature when using Document Capture Pro.
By entering barcode or text information, you can automatically identify and separate or sort complicated
documents using the barcode information on the document, or by inserting blank pages in between pages in a
document.
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When scanning multiple documents and using separator information or a specied number of pages to separate
the document into multiple les, each separated le can be saved to a specic folder.
For example, you can make separation settings such as the following.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
Split the data every three pages and save as multi-page PDFs (xed pages)
Enter barcode information and save as multi-page PDFs
1
2
3
4
5
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1
2
3
4
5
0.0
0.2
0.4
0.6
0.8
1.0
1.2
Enter barcode information and separate into folders
1
2
3
4
5
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1
2
3
4
5
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1
2
3
4
5
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1
2
3
4
5
0.0
0.2
0.4
0.6
0.8
1.0
1.2
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Sorting and Saving Scanned Images into a Separate Folder
You can sort scanned images automatically and save them to a separate folder using Document Capture Pro.
To sort scanned images, you can use a variety of detection methods such as blank pages inserted between the
originals or barcodes on the originals.
1. Place the originals including indicators, such as blank pages, between the pages where you want to separate the
scanned images.
2. Start Document Capture Pro.
3. Click Job Settings.
4. Click New Job.
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5. Set the Job Name.
6. Make scanning settings on the 1. Scan tab.
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7. Click 2. Save, make the save settings, and then select Apply job separation.
8. Click Separation Settings.
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9. Select Separator on the Job Separation Settings screen.
❏Fixed Page: Select to separate by each specied page and split into les.
❏Blank Page: Select to separate by detecting blank pages.
❏Barcode: Select to separate by detecting barcodes.
❏OCR: Select to detect characters using OCR (Optical Character Recognition) and separate accordingly.
❏Patch Code: Select to separate by detecting the Patch Code.
10. Set detailed settings for separation, and then click OK.
Settings for separation vary depending on the Separator you selected. For details on the settings for
separation, click Help on the window and see the help for Document Capture Pro.
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11. Click 3. Send, and then select the Destination.
Destination setting items are displayed according to the destination you selected. Make detailed settings as
necessary. Click Help for details on each item.
12. Click OK to close the Job Settings screen.
13. Click OK to close the job list screen.
e separation job is created.
14. Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to (separation feeding). To scan special originals
such as folded documents, plastic cards, or carrier sheets, set the lever to (non separation feeding).
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15. Click the job icon.
e separation job is performed.
16. Follow the on-screen instructions.
e scanned image is separated and saved using the settings you made for the job.
Related Information
&“Scanning Using Document Capture Pro (Windows)” on page 52
&“Placing Originals” on page 22
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84
Maintenance
Cleaning Outside the Scanner
Wipe o any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water.
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Important:
❏Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏Do not let water get inside the product. is could cause a malfunction to occur.
❏Never open the scanner case.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Clean the outer case with a cloth dampened with mild detergent and water.
Cleaning Inside the Scanner
Aer using the scanner for a while, paper and room dust on the roller or the glass part inside the scanner may
cause paper feed or scanned image quality problems. Clean the inside of the scanner every 5,000 scans. You can
check the latest number of scans in Epson Scan 2 Utility.
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Important:
❏Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏Never spray any liquid or lubricant on the scanner. Damage to equipment or circuits may cause abnormal
operations.
❏Never open the scanner case.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
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Maintenance
85
3. Pull the cover open lever and open the scanner cover.
4. Wipe o any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a so
cloth.
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Important:
❏Do not place too much force on the glass surface.
❏Do not use a brush or a hard tool. Any scratches on the glass may aect the scan quality.
❏Do not spray cleaner directly onto the glass surface.
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5. Wipe o any dust or dirt on the separation roller using a so cloth.
6. Wipe o any dust or dirt on the pickup roller using a so cloth.
7. Plug in the AC adapter, and then turn on the scanner.
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87
8. Hold down the
]
button for at least two seconds while opening the scanner cover. e rollers on the bottom
move momentarily, and then the scanner enters cleaning mode. e rollers rotate a bit each time you press
the
]
button. Press the
]
button several times to rotate the rollers. Use a so cloth to clean the rollers as they
rotate. Repeat this step until the rollers are clean.
!
Caution:
Be careful not to get your hands or hair caught in the mechanism when operating the roller. is could cause an
injury.
9. Close the scanner cover.
e scanner exits cleaning mode.
Related Information
&“Replacing the Roller Assembly Kit” on page 89
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Maintenance
88
Replacing the Roller Assembly Kit
e roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans
exceeds the Life Cycle of the rollers. When a replacement message is displayed on your computer, follow the steps
below to replace it.
A1: upper pickup roller, A2: lower pickup roller, B: separation roller
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Pull the cover open lever and open the scanner cover.
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89
4. Press the hook on the right side of the pickup roller cover, and then open the cover.
5. Slide and remove the installed pickup rollers.
c
Important:
Do not place too much force on the arm. is could damage the inside of the scanner.
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90
6. Attach the new lower pickup roller.
Align the notches.
7. Attach the new upper pickup roller.
Align the notches, and check that the smaller roller is on the bottom.
8. Close the pickup roller cover rmly.
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Important:
Make sure the pickup rollers are installed correctly if the cover is hard to close.
9. Push the hook of the separation roller cover to open the cover.
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91
10. Slide and remove the installed separation roller, and then remove the roller from the axis.
11. Attach the new separation roller to the axis, and make sure the notches align.
Check that there are no gaps, and make sure the roller does not come o the axis.
12. Attach the new separation roller in the correct position.
Align the notches.
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92
13. While pressing the roller, close the separation roller cover.
c
Important:
Make sure the separation rollers are installed correctly if the cover is hard to close.
14. Close the scanner cover.
15. Plug in the AC adapter, and then turn on the scanner.
16. Reset the scan number using Epson Scan 2 Utility.
Note:
Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not
disassemble them.
Related Information
&“Roller Assembly Kit Codes” on page 16
Resetting the Number of Scans
Reset the number of scans using Epson Scan 2 Utility aer replacing the Roller Assembly Kit.
1. Turn on the scanner.
2. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Start screen > Apps > Epson > Epson Scan 2 Utility.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson
Scan 2 Utility.
❏Mac OS
Select Go > Applications > EPSON Soware > Epson Scan 2 Utility.
3. Click the Counter tab.
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93
4. Click Reset for the roller assembly kit.
Related Information
&“Replacing the Roller Assembly Kit” on page 89
Energy Saving
You can save energy by using the sleep mode or auto power o mode when no operations are performed by the
scanner. You can set the time period before the scanner enters sleep mode and turns o automatically. Any
increase will aect the product’s energy eciency. Consider the environment before making any changes.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Start screen > Apps > Epson > Epson Scan 2 Utility.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson
Scan 2 Utility.
❏Mac OS
Select Go > Applications > EPSON Soware > Epson Scan 2 Utility.
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Maintenance
94
2. Click the Power Save tab.
3. Set the Sleep Timer (minutes) or Power O Timer (minutes), and then click Set.
Transporting the Scanner
When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Remove the USB cable.
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95
4. Close the input tray and output tray.
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Important:
Make sure you close the output tray securely; otherwise it may be damaged during transport.
5. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a
sturdy box.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the scanner and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
Note:
Windows Server operating systems are not supported.
❏Win do w s 1 0
Click the start button, and select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
❏Mac OS
Select Finder > Go > Applications > Epson Soware > EPSON Soware Updater.
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Important:
Do not turn o the computer or the scanner while updating.
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96
Solving Problems
Scanner Problems
Scanner Lights Indicate an Error
Check the following if the scanner lights indicate an error.
❏Make sure there are no originals jammed in the scanner.
❏When feeding multiple originals, open the ADF cover and remove the originals. Next, close the ADF cover.
❏Make sure the scanner cover is closed.
❏Make sure the scanner is connected to your computer properly.
❏Make sure Epson Scan 2 is installed correctly.
❏If the rmware update fails and the scanner enters recovery mode, update the rmware again using a USB
connection.
❏Turn o the scanner and turn it on again. If this does not solve the problem, the scanner may be
malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer.
Related Information
&“Error Indicators” on page 13
&“e Original Jams in the Scanner Frequently” on page 101
The Scanner Does Not Turn On
❏Make sure the AC adapter is securely connected to the scanner and an electrical outlet.
❏Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can
turn the power on.
Problems Starting Scanning
Cannot Start Epson Scan 2
Make sure the scanner is connected to your computer properly.
❏Check the USB cable connection.
❏Make sure the USB cable is securely connected to the scanner and the computer.
❏Use the USB cable that came with the scanner.
❏Connect the scanner directly to the computer’s USB port. e scanner may not work properly when
connected to the computer through one or more USB hubs.
❏Make sure the scanner is turned on.
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98
❏Wait until the status light stops ashing indicating that the scanner is ready to scan.
❏If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the
scanner or source setting.
Pressing a Scanner Button Does Not Start the Correct Application
❏Make sure the scanner is connected to your computer properly.
❏Make sure Epson Scan 2 and other applications are installed correctly.
❏Make sure Document Capture Pro (Windows) or Document Capture (Mac OS) is installed correctly.
❏Check the correct setting is assigned to the scanner button in Document Capture Pro (Windows) or Document
Capture (Mac OS).
Related Information
&“Scanning Using a Scanner Button” on page 65
Paper Feeding Problems
Multiple Originals Are Fed
If multiple originals are fed and an error occurred, open the scanner cover and remove the originals. Next, close
the scanner cover.
If multiple originals are fed frequently, try the following.
❏Make sure the page separation lever is set to .
❏Clean the rollers inside the scanner.
❏Reduce the number of originals being placed at a time.
❏Use Automatic Feeding Mode in Epson Scan 2, and scan originals one by one.
Related Information
&“Cleaning Inside the Scanner” on page 85
&“Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
Removing Jammed Originals from the Scanner
If an original has jammed inside the scanner, follow these steps to remove it.
1. Remove all originals remaining in the input tray.
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99
2. Pull the cover open lever and open the scanner cover.
3. Carefully remove any originals remaining inside the scanner.
4. Carefully pull out any jammed originals from the output tray in the direction of the arrow if you cannot pull
originals straight up.
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Important:
Make sure there is no paper inside the scanner.
5. Close the scanner cover.
The Original Jams in the Scanner Frequently
❏Clean the rollers inside the scanner.
❏If the ejected originals get stuck in the output tray, store the output tray and do not use it.
❏If you enabled Scanned image, originals may be misdetected as double feeds and scanning stops in the
following situations.
❏Originals of dierent sizes are scanned at the same time
❏Originals with lines or bands across the full width are scanned
❏Originals with creases are scanned
❏Originals with a border frame are scanned
❏If you enabled Paper Protection, originals may be misdetected as a feed error and scanning stops in the
following situations.
❏Irregular shaped originals are scanned
❏Originals are scanned askew
Note:
When you select Settings from Detect Double Feed in Epson Scan 2, you can set the Scanned image or Paper Protection
settings.
Related Information
&“Cleaning Inside the Scanner” on page 85
Detect Double Feed Does Not Work
Double feeds may not be detected in the following situations.
❏Originals of dierent sizes are scanned at the same time
❏e gap at the top and bottom edges of the double fed originals is small
❏e gap at the le and right edges of the double fed originals is large
❏Originals are scanned askew
❏Originals have dark background colors
❏Originals have damaged edges
❏Originals are irregular shaped
Note:
When you select Settings from Detect Double Feed in Epson Scan 2, you can set the Scanned image or Paper Protection
settings.
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101
Paper Protection Does Not Work
If unsupported originals such as the following are fed by mistake, you can detect paper jams by analyzing the
scanned image. You can reduce damage to the originals by stopping scanning immediately.
❏Stapled originals
❏Glued originals
❏Folded originals
You cannot detect an error when scanning in the following situations.
❏e originals are fed to the scanning sensor without skewing, such as when the end (the opposite side to the
feeding direction) of the original is stapled.
❏e edge of the original is a dark gay color.
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
&“Cleaning Inside the Scanner” on page 85
Scanning Takes a Long Time
❏When the resolution is high, scanning may take some time.
❏If you enabled Scanned image, the originals are analyzed when they are scanned. Feeding may pause before
outputting the originals, and scanning may take a long time for the following originals.
❏Originals with many lines or creases
❏Originals scanned at high resolution such as more than 300 dpi
Note:
When you select Settings from the Detect Double Feed in Epson Scan 2, you can set the Scanned image settings.
❏If you enabled Paper Protection while setting the resolution to more than 300 dpi and the Image Type as Black
& White, scanning may take some time.
Note:
When you select Settings from the Detect Double Feed in Epson Scan 2, you can set the Paper Protection settings.
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❏Computers with USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using USB
2.0 port with the scanner, make sure that the computer meets the system requirements.
❏When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only le. For more information on your security soware’s functions, see the help and so on supplied with the
soware. e TWAIN.log le is saved in the following locations.
❏Windows 10/Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:
C:\Users\(user name)\AppData\Local\Temp
❏Win do w s XP :
C:\Documents and Settings\(user name)\Local Settings\Temp
Scanned Image Problems
Straight Lines Appear when Scanning from ADF
❏Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏Remove any trash or dirt that adheres to the original.
Related Information
&“Cleaning Inside the Scanner” on page 85
The Image Quality is Rough
❏If the resolution is low, try increasing the resolution and then scanning.
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
Related Information
&“Setting a Resolution at Suits the Scanning Purpose” on page 51
&“Image Adjustment Features” on page 67
Colors Bleed
On the Conguration screen in Epson Scan 2, select Color Slip Reduction on the Scan tab.
Note:
Depending on the state of the original, color bleeding may not be suciently reduced.
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Expanding or Contracting the Scanned Image
When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments
feature in Epson Scan 2 Utility. is feature is only available for Windows.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
2. Select the Adjustments tab.
3. Use Expansion/Contraction to adjust the expansion ratio for scanned images.
4. Click Set to apply the settings to the scanner.
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
Related Information
&“Brightness” on page 71
You can adjust the brightness for the whole image.
&“Text Enhancement” on page 69
You can make blurred letters in the original clear and sharp. You can also reduce the oset or unevenness of the
background.
Text is Blurred
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏If the resolution is low, try increasing the resolution and then scanning.
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Related Information
&“Text Enhancement” on page 69
You can make blurred letters in the original clear and sharp. You can also reduce the oset or unevenness of the
background.
&“reshold” on page 72
You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area
becomes larger. Decrease the threshold, the white color area becomes larger.
&“Setting a Resolution at Suits the Scanning Purpose” on page 51
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏Change the resolution, and then scan again.
Related Information
&“Descreening” on page 72
You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a
magazine.
&“Setting a Resolution at Suits the Scanning Purpose” on page 51
The Edge of the Original is Not Scanned when Automatically
Detecting the Size of the Original
❏In Epson Scan 2, select the Main Settings tab, and then select Document Size > Settings. On the Document
Size Settings window, adjust Crop Margins for Size "Auto".
❏Depending on the original, the area of the original may not be detected correctly when using the Auto Detect
feature. Select the appropriate size of the original from the Document Size list.
Note:
If the size of the original you want to scan is not on the list, select Customize, and then create the size manually.
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Text L a nguage is set correctly on the Text
tab.
❏Check that the original is placed straight.
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❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, the black color area becomes larger.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
Related Information
&“Saving as a Searchable PDF” on page 73
&“Text Enhancement” on page 69
You can make blurred letters in the original clear and sharp. You can also reduce the oset or unevenness of the
background.
&“reshold” on page 72
You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area
becomes larger. Decrease the threshold, the white color area becomes larger.
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
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Uninstalling and Installing Applications
Uninstalling Your Applications
You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your
operating system. Log on to your computer as an administrator. Enter the administrator password if the computer
prompts you.
Uninstalling Your Applications for Windows
1. Quit all running applications.
2. Disconnect the scanner from your computer.
3. Open the Control Panel:
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Note:
A message may be displayed prompting you to restart your computer. If it is displayed, make sure I want to restart my
computer now is selected, and then click Finish.
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Uninstalling Your Applications for Mac OS
Note:
Make sure you installed EPSON Soware Updater.
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Disconnect the scanner from your computer.
3. To uninstall the scanner driver, select System Preferences from the menu > Printers & Scanners (or
Print & Scan, Print & Fax), and then remove the scanner from the enabled scanner list.
4. Quit all running applications.
5. Select Finder > Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and
you only want to delete some of the drivers, delete all of them rst, and then install the necessary scanner
drivers again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Finder > Go > Applications > Epson Soware, select the application you want to
uninstall, and then drag it to the trash icon.
Installing Your Applications
Follow the steps below to install the necessary applications.
Note:
❏Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏When reinstalling applications, you need to uninstall them rst.
1. Quit all running applications.
2. When installing Epson Scan 2, disconnect the scanner and the computer temporarily.
Note:
Do not connect the scanner and the computer until you are instructed to do so.
3. Install the application by following the instructions on the Website below.
http://epson.sn
Note:
For Windows, you can also use the soware disc that came with the scanner.
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Technical Specications
General Scanner Specications
Note:
Specications are subject to change without notice.
Scanner type Sheet Feed, one pass duplex color scanner
Photoelectric device CIS
Eective pixels 5,100×9,300 at 600 dpi
2,550×36,000 at 300 dpi (long paper)
Light source RGB LED
Scanning resolution 600 dpi (main scan)
600 dpi (sub scan)
Output resolution 50 to 1200 dpi (in 1 dpi increments)
*1
Document Size Min: 50.8×50.8 mm (2×2 inches)
Max: 215.9×393.7 mm (8.5×15.5 inches)
215.9×3,048 mm (8.5×120 inches)
*2
215.9×2,032 mm (8.5×80 inches)
*3
Paper input Face-down loading
Paper output Face-down ejection
Paper capacity 50 sheets of paper at 80 g/m
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bit per pixel external
Interface Hi-Speed USB
*1 50 to 300 dpi for long paper
*2 Long paper single sided (up to 300 dpi)
*3 Long paper double sided (up to300 dpi)
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Dimensional Specications
Dimensions * Width: 297 mm (11.7 inches)
Depth: 152 mm (6.0 inches)
Height: 154 mm (6.1 inches)
Weight Approx. 2.5 kg (5.5 lb)
* Without protruding parts.
Electrical Specications
Scanner Electrical Specications
Rated DC Input Power Supply Voltage DC 24 V
Rated DC Input Current 1 A
Power Consumption ❏Operating: Approx. 15 W
❏Ready mode: Approx. 4.1 W
❏Sleep mode: Approx. 0.6 W
❏Power o: Approx. 0.2 W
AC Adapter Electrical Specications
Model A461H (AC 100 to 240 V)
A462E (AC 220 to 240 V)
Rated Input Current 1 A
Rated Frequency Range 50 to 60 Hz
Rated Output Power Supply Voltage DC 24 V
Rated Output Current 1 A
Environmental Specications
Temperature When operating 5 to 35 °C (41 to 95 °F)
When stored –25 to 60 °C (–13 to 140 °F)
Humidity When operating 10 to 80% (without condensation)
When stored 10 to 85% (without condensation)
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Operating conditions Ordinary oce or home conditions. Avoid operating the scanner in
direct sunlight, near a strong light source, or in extremely dusty
conditions.
System Requirements
e system requirements for Epson Scan 2 are as follows, some applications may not support all of the operating
systems.
Windows Windows 10 (32-bit, 64-bit)
Windows 8.1 (32-bit, 64-bit)
Windows 8 (32-bit, 64-bit)
Windows 7 (32-bit, 64-bit)
Windows Vista (32-bit, 64-bit)
Windows XP Professional x64 Edition Service Pack 2
Windows XP (32-bit) Service Pack 3
Windows Server 2016
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008 (32-bit, 64-bit)
Windows Server 2003 R2 (32-bit, 64-bit)
Windows Server 2003 (32-bit, 64-bit) Service Pack 2
Mac OS
*1 *2
macOS Sierra
OS X El Capitan
OS X Yosemite
OS X Mavericks
OS X Mountain Lion
Mac OS X v10.7.x
Mac OS X v10.6.8
*1 Fast User Switching on Mac OS or later is not supported.
*2 The UNIX File System (UFS) for Mac OS is not supported.
User's Guide
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111
Standards and Approvals
Standards and Approvals for U.S. Models
Product
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
AC adapter (A461H)
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
Standards and Approvals for European Models
Product and AC adapter
e following models are CE marked and in compliance with all the applicable EU Directives. For further details,
visit the following website to access the full declaration of conformities containing reference to the Directives and
harmonized standards used to declare conformity.
http://www.epson.eu/conformity
J342A
A461H, A462E
User's Guide
Standards and Approvals
112
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
User's Guide
Where to Get Help
113
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline
Phone(Ho Chi Minh City): 84-8-823-9239
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
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Where to Get Help
114
Epson Service Center
65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
❏Technica l supp ort
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS Jakarta MG.
DUA
RUKO MANGGA DUA MALL NO. 48 JL.
ARTERI MANGGA DUA - JAKARTA UTARA-
DKI
(+6221)62301104
jkt-technical1@epson-
indonesia.co.id
NORTH
SUMATERA
ESC Medan Kompleks Graha Niaga, Jl. Bambu II No. A-4,
Medan- 20114
(+6261)42066090/42066091
mdn-technical@epson-
indonesia.co.id
WEST JAWA ESC Bandung JL. CIHAMPELAS NO. 48A-BANDUNG JABAR
40116
(+6222)4207033
bdg-technical@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC Yogyakarta YAP Square, Blok A No.6 Jl. C Simanjutak
YOGYAKARTA - DIY
(+62274)581065
ygy-technical@epson-
indonesia.co.id
EAST JAWA ESC Surabaya HITECH MALL LT.2 BLOK A NO. 24 JL.
KUSUMA BANGSA NO. 116 -118 -
SURABAYA JATIM
(+6231)5355035
sby-technical@epson-
indonesia.co.id
SOUTH
SULAWESI
ESC Makassar JL. GUNUNG BAWAKARAENG NO. 68E -
MAKASSAR SULSEL
(+62411)328212
mksr-technical@epson-
indonesia.co.id
User's Guide
Where to Get Help
115
Province Company Name Address Phone
E-mail
WEST
KALIMANTAN
ESC Pontianak JL. NUSA INDAH I NO. 40A PONTIANAK
KALBAR 78117
(+62561)735507
pontianak-technical@epson-
indonesia.co.id
PEKANBARU ESC PEKANBARU JL. TUANKU TAMBUSAI NO. 353 -
PEKANBARU RIAU
(+62761)21420
pkb-technical@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA KEIAI WISMA KEIAI LT. 1 JL. JEND. SUDIRMAN KAV.
3 JAKPUS DKI JAKARTA
(+6221)5724335
ess.support@epson-
indonesia.co.id
EAST JAWA ESS SURABAYA JL. JAWA NO. 2-4 KAV. 29, RUKO SURYA INTI,
SURABAYA - JATIM
(+6231)5014949
esssby.support@epson-
indonesia.co.id
BANTEN ESS SERPONG Ruko mall WTC MATAHARI no. 953
SERPONG - Banten
(+6221)53167051
esstag.support@epson-
indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Blok C20 , Jl. MT
Haryono No 970 Semarang - Jawa tengah
(+6224)8313807
esssmg.support@epson-
indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kel.
Sempaja Selatan Kec. Samarinda Utara
Samarinda- Kalimantan Timur (samping
kantor pos)
(+62541)7272904
escsmd.support@epson-
indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M. Rasyid Nawawi no.249, kelurahan 9
ilir Palembang - Sumsel
(+62711)311330
escplg.support@epson-
indonesia.co.id
EAST JAVA ESC JEMBER Jl. Panglima Besar Sudirman No.1 D JEMBER
- JAWA TIMUR (Depan Balai Penelitian dan
Pengolahan Kakao)
(+62331) 486468,488373
jmr-admin@epson-indonesia.co.id
jmr-technical@epson-
indonesia.co.id
NORTH
SULAWESI
ESC MANADO Tekno @Megamall, Megamall LG TK-21 Jl.
Piere Tendean Kawasan Megamas
Boulevard Manado 95111
(+62431)7210033
MND-ADMIN@EPSON-
INDONESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
User's Guide
Where to Get Help
116
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: +60 1800-8-17349
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1800-1069-37766
Toll Free: (Digital) 1800-3-0037766
User's Guide
Where to Get Help
117
Metro Manila: (+632)441-9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.som.ph
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2665
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