Table of Contents
- Copyright
- Trademarks
- Contents
- About This Manual
- Important Instructions
- Product Features
- Scanner Basics
- Part Names and Functions
- Inserting and Removing an External USB Device
- Control Panel
- Information on Applications
- Application for Scanning from a Computer (Epson ScanSmart)
- Application for Scanning Documents from a Smart Device (Epson Smart Panel)
- Application for Updating Software and Firmware (EPSON Software Updater)
- Application for Configuring Scanner Operations (Web Config)
- Application for Setting up the Device on a Network (EpsonNet Config)
- Software for Managing Devices on the Network (Epson Device Admin)
- Application for Creating Driver Packages (EpsonNet SetupManager)
- Application for Scanning Business Cards (Presto! BizCard)
- Option Items and Consumables Information
- Specifications of Originals and Placing Originals
- Preparing to Scan over a Network
- Scanning
- Menu Options for Settings
- Maintenance
- Solving Problems
- Scanner Problems
- Problems when Preparing Network Scanning
- Problems Starting Scanning
- Paper Feeding Problems
- Scanned Image Problems
- Straight Lines Appear when Scanning from ADF
- Glass Dirt Alert Does Not Disappear
- Colors Are Uneven in the Scanned Image
- Expanding or Contracting the Scanned Image
- Offset Appears in the Background of Images
- Scanned Image or Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original
- Character is not Recognized Correctly
- Cannot Solve Problems in the Scanned Image
- Uninstalling and Installing Applications
- Adding or Replacing the Computer or Devices
- Administrator Information
- Technical Specifications
- Standards and Approvals
- Where to Get Help
Epson ES-580W User Manual
Displayed below is the user manual for ES-580W by Epson which is a product in the Scanners category. This manual has pages.
Related Manuals
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2020 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks
or trademarks of Seiko Epson.
❏Microso
®
and Windows
®
are registered trademarks of Microso Corporation.
❏Apple, macOS, and OS X are registered trademarks of Apple, Inc.
❏Wi-Fi, Wi-Fi Alliance, and Wi-Fi Protected Access (WPA) are registered trademarks of the Wi-Fi Alliance. Wi-
Fi Protected Setup, and WPA2 are trademarks of the Wi-Fi Alliance.
❏e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................9
Marks and Symbols.........................9
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................12
Restrictions on Copying.....................13
Product Features
ree Elements of a Network Scanner that are
Useful for Business.........................15
Paper Protection to Reduce Damage to the
Originals................................16
Notication of Dirt on the Sensor..............16
Scanner Basics
Part Names and Functions...................18
Inserting and Removing an External USB Device. . .20
Inserting an External USB Device............20
Removing an External USB Device...........20
Control Panel............................ 21
Buttons and Light....................... 21
Basic Screen Composition................. 21
Information on Applications..................25
Application for Scanning from a Computer
(Epson ScanSmart)...................... 25
Application for Scanning Documents from a
Smart Device (Epson Smart Panel)...........25
Application for Updating Soware and
Firmware (EPSON Soware Updater).........25
Application for Conguring Scanner
Operations (Web Cong)..................26
Application for Setting up the Device on a
Network (EpsonNet Cong)................27
Soware for Managing Devices on the
Network (Epson Device Admin).............28
Application for Creating Driver Packages
(EpsonNet SetupManager).................28
Application for Scanning Business Cards
(Presto! BizCard)........................28
Option Items and Consumables Information. . . . . . 29
Carrier Sheet Codes......................29
Roller Assembly Kit Codes.................29
Cleaning Kit Codes......................30
Specications of Originals and
Placing Originals
Specications of Originals................... 32
General Specications for Originals being
Scanned.............................. 32
Types of Originals that Require Attention. . . . . . 36
Types of Originals that Must Not be Scanned. . . .36
Placing Originals..........................37
Standard Size Originals................... 37
Long Paper............................42
Plastic Cards...........................45
Laminated Cards........................48
Large Size Originals......................50
Irregular Shaped Originals.................53
Photographs........................... 55
Envelopes.............................58
Mixture of Originals......................61
Preparing to Scan over a Network
Connecting the Scanner to the Network......... 66
Conguring a Mail Server................... 66
Mail Server Setting Items..................67
Checking a Mail Server Connection..........67
Setting a Shared Network Folder...............69
Creating the Shared Folder.................69
Making Contacts Available...................84
Contacts Conguration Comparison..........85
Registering a Destination to Contacts using
Web Cong............................85
Registering Destinations as a Group Using
Web Cong............................87
Backing Up and Importing Contacts..........88
Export and Bulk Registration of Contacts
Using Tool.............................88
Cooperation between the LDAP Server and
Users.................................90
Customizing the Control Panel Display (Presets/
Edit Home)..............................93
Registering Presets.......................94
4
Editing the Home Screen of the Control
Panel (Edit Home).......................96
Scanning
Scanning Using the Scanner's Control Panel. . . . . 101
Scanning Originals to a Computer.......... 101
Scanning to a Network Folder..............102
Scanning Originals to an Email. . . . . . . . . . . . . 107
Scanning to the Cloud...................111
Scanning to a Memory Device............. 114
Scanning Using WSD....................118
Scanning Using Presets Settings.............. 120
Scanning from a Computer..................120
Scanning Using Epson ScanSmart...........120
Scanning Dierent Sizes or Types of
Originals One by One Continuously
(Automatic Feeding Mode)................125
Scanning from Smart Device (Epson Smart Panel) 127
Menu Options for Settings
Basic Settings............................129
LCD Brightness........................129
Sounds.............................. 129
Sleep Timer...........................129
Power O Settings......................129
Date/Time Settings......................129
Language.............................129
Keyboard.............................129
Operation Time Out.....................129
PC Connection via USB..................129
Direct power on........................130
Scanner Settings..........................130
Edit Home..............................131
User Settings............................132
Network Settings.........................132
Wi-Fi Setup:...........................132
Network Status.........................133
Advanced............................ 133
Web Service Settings...................... 133
Contacts Manager........................134
System Administration.....................134
Contacts Manager......................134
Admin Settings........................ 134
Password Encryption....................134
Customer Research..................... 134
WSD Settings..........................135
Restore Default Settings..................135
Firmware Update:...................... 135
Device Information.......................135
Scanner Maintenance......................136
Roller Replacement Alert Setting..............136
Regular Cleaning Alert Settings.............. 136
Maintenance
Cleaning Outside the Scanner................138
Cleaning Inside the Scanner.................138
Replacing the Roller Assembly Kit.............143
Resetting the Number of Scans...............147
Energy Saving...........................148
Transporting the Scanner...................148
Updating Applications and Firmware..........149
Updating the Scanner's Firmware using the
Control Panel..........................150
Updating Firmware Using Web Cong....... 151
Updating Firmware without Connecting to
the Internet...........................151
Solving Problems
Scanner Problems........................ 153
Checking Error Messages on the Control Panel. 153
e Scanner Does Not Turn On............ 154
Forgot Your Administrator's Password. . . . . . . .154
Problems when Preparing Network Scanning. . . . 154
Hints to Solving Problems.................154
Cannot Access Web Cong................154
Problems Starting Scanning.................155
Cannot Start Scanning from Computer.......155
Cannot Start Scanning from Smart Device. . . . .159
Cannot Save Scanned Images to the Shared
Folder...............................162
Cannot Send Scanned Images to the Cloud. . . . 163
Cannot Send Scanned Images to an Email. . . . . 163
Paper Feeding Problems....................164
Multiple Originals Are Fed (Double Feed). . . . . 164
Removing Jammed Originals from the Scanner. 164
e Original Jams in the Scanner Frequently. . . 166
Paper Protection Does not Work Correctly. . . . 166
e Originals Get Dirty..................166
Scanning Speed Slows Down when Scanning
Continuously..........................166
Scanning Takes a Long Time...............166
Scanned Image Problems...................167
Straight Lines Appear when Scanning from
ADF................................ 167
Glass Dirt Alert Does Not Disappear.........167
Colors Are Uneven in the Scanned Image. . . . . 168
5
Expanding or Contracting the Scanned Image. . 168
Oset Appears in the Background of Images. . . 168
Scanned Image or Text is Blurred........... 169
Moiré Patterns (Web-Like Shadows) Appear. . . 170
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................170
Character is not Recognized Correctly........171
Cannot Solve Problems in the Scanned Image. . 171
Uninstalling and Installing Applications........ 172
Uninstalling Your Applications.............172
Installing Your Applications...............173
Adding or Replacing the Computer or
Devices
Connecting to a Scanner that has been
Connected to the Network..................175
Using a Network Scanner from a Second
Computer............................175
Using a Network Scanner from a Smart Device. 176
Connecting a Smart Device and Scanner
Directly (Wi-Fi Direct).....................176
About Wi-Fi Direct..................... 176
Connecting to a Smart Device using Wi-Fi
Direct...............................177
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................177
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID.................177
Re-setting the Network Connection........... 178
When Replacing the Wireless Router.........178
When Changing the Computer.............179
Changing the Connection Method to the
Computer............................180
Making Wi-Fi Settings from the Control Panel. .180
Checking the Network Connection Status.......183
Checking the Network Connection Status
from the Control Panel...................183
Checking the Network of the Computer
(Windows only)........................184
Administrator Information
Connect the Scanner to the Network Manually. . . 187
Before Making Network Connection.........187
Connecting to the Network from the Control
Panel................................189
Introduction of Product Security Features. . . . . . . 190
Administrator Settings.....................191
Conguring the Administrator Password......191
Controlling the Panel Operation............192
Logging on to the Scanner as an Administrator. 195
Disabling the External Interface.............. 196
Monitoring a Remote Scanner................197
Checking Information for a Remote Scanner. . . 197
Receiving Email Notications When Events
Occur...............................197
Backing Up the Settings....................198
Export the settings......................199
Import the settings......................199
Advanced Security Settings..................200
Security Settings and Prevention of Danger. . . . 200
Controlling Using Protocols...............201
Using a Digital Certicate.................204
SSL/TLS Communication with the Scanner. . . . 209
Encrypted Communication Using IPsec/IP
Filtering..............................211
Connecting the Scanner to an IEEE802.1X
Network............................. 221
Solving Problems for Advanced Security......223
Technical Specications
General Scanner Specications...............230
Network Specications.....................231
Wi-Fi Specications.....................231
Network Functions and IPv4/IPv6.......... 232
Security Protocol.......................232
Memory Device Specications...............233
Using Port for the Scanner..................233
Dimensions and Weight Specications......... 235
Electrical Specications.................... 235
Scanner Electrical Specications............235
AC Adapter Electrical Specications.........235
Environmental Specications................236
System Requirements......................236
Standards and Approvals
Standards and Approvals for European Models. . . 238
Standards and Approvals for U.S. Models. . . . . . . .238
Where to Get Help
Technical Support Web Site..................241
Contacting Epson Support..................241
Before Contacting Epson................. 241
Help for Users in Europe..................241
Help for Users in Taiwan..................241
Help for Users in Singapore............... 242
6
Help for Users in ailand................242
Help for Users in Vietnam................ 243
Help for Users in Indonesia................243
Help for Users in Hong Kong.............. 245
Help for Users in Malaysia................ 245
Help for Users in India...................246
Help for Users in the Philippines............246
7
About This Manual
Introduction to the Manuals...........................................9
Marks and Symbols..................................................9
Descriptions Used in this Manual....................................... 9
Operating System References...........................................9
Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/support (Europe)
http://support.epson.net/ (outside Europe)
❏Start Here (paper manual)
Provides you with information on setting up the product and installing the application.
❏User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots for the applications are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", and "Windows 7" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Windows
®
10 operating system
About This Manual
>
Operating System References
9
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra,
OS X El Capitan, and OS X Yosemite.
About This Manual
>
Operating System References
10
Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏Do not use with wet hands.
❏Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏e AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Use only the AC adapter that comes with your product. Using any other adapter could cause re, electrical
shock, or injury.
❏e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless specied.
❏Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
❏Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
Important Instructions
>
Safety Instructions
12
❏Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as specically explained in the product’s guides.
❏If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
❏Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely
aect the operation of cardiac pacemakers.
❏Do not use this product inside medical facilities or near medical equipment. Radio waves from this product
may adversely aect the operation of electrical medical equipment.
❏Do not use this product near automatically controlled devices such as automatic doors or re alarms. Radio
waves from this product may adversely aect these devices, and could lead to accidents due to malfunction.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Important Instructions
>
Restrictions on Copying
13
Three Elements of a Network Scanner that are Useful
for Business
is scanner is a network scanner which has three elements, “Computerless”, “Share”, and “Secure”.
“Computerless”
❏You can send the scanned image to a selected destination (such as network folder, email, cloud service, or
external USB device) by operating the scanner's touch screen.
❏You can also use the smart device application Epson Smart Panel to set the scanner settings, and scan and save
the images to the device.
Note:
“Scanning Using the Scanner's Control Panel” on page 101
“Share”
❏is scanner comes with an easy-to-use, large size 4.3 inch touch screen.
❏You can customize the screen display to suit your scanning needs. By changing the icon and colors on the screen
display, you can easily nd your preferred scanning setting. is feature is useful when sharing the scanner with
more than one person.
Note:
“Customizing the Control Panel Display (Presets/Edit Home)” on page 93
“Secure”
You can prevent accidental operations by registering frequently used settings as presets, and hiding any
unnecessary features.
Note:
“Registering Presets” on page 94
Product Features
>
Three Elements of a Network Scanner that are Useful for Business
15
Paper Protection to Reduce Damage to the Originals
is scanner comes with a paper protection feature. is feature reduces damage to originals by stopping scanning
when it detects a feeding error, such as when scanning stapled documents by mistake.
Notication of Dirt on the Sensor
is scanner can detect dirt on the scanning sensor, and noties you that you need to clean the sensor before dirt
can cause lines in the scanned images.
You can easily keep the sensor clean, and avoid a decline in image quality.
Product Features
>
Notication of Dirt on the Sensor
16
Scanner Basics
Part Names and Functions............................................18
Inserting and Removing an External USB Device...........................20
Control Panel.....................................................21
Information on Applications..........................................25
Option Items and Consumables Information..............................29
Part Names and Functions
Front
AControl panel Indicates the scanner’s status and allows you to make scanning
settings.
BEdge guides Feeds originals straight into the scanner. Slide to the edges of the
originals.
CInput tray Loads originals. Pull out the tray extension if originals are too big
for the input tray. This prevents paper from curling and causing
paper jams.
When removing the input tray, slide the hooks that are on both
ends at the back, and then pull out the input tray.
DInput tray extension
EADF (Automatic Document Feeder) Feeds loaded originals automatically.
FOutput tray Holds originals ejected from the scanner. Pull out the output tray
extension to the length of the originals.
GOutput tray extension
HStopper Prevents ejected originals from falling o the extension tray. Adjust
it to the length of the originals.
Scanner Basics
>
Part Names and Functions
18
Rear
ASecurity slot Inserts a security lock for theft prevention.
BUSB port Connects a USB cable.
CExternal interface USB port Connects external USB devices.
DDC inlet Connects the AC adapter.
Inside
AScanner cover Pull the lever and open the scanner cover when cleaning inside the
scanner and removing jammed paper.
BPickup roller Feeds originals. This needs to be replaced when the number of
scans exceeds the service number of papers.
CSeparation roller Feeds originals separately one by one. This needs to be replaced
when the number of scans exceeds the service number of papers.
Related Information
&“Cleaning Inside the Scanner” on page 138
&“Replacing the Roller Assembly Kit” on page 143
Scanner Basics
>
Part Names and Functions
19
Inserting and Removing an External USB Device
Inserting an External USB Device
Insert an external USB device into the external interface USB port.
Removing an External USB Device
Remove the external USB device.
c
Important:
If you remove the external USB device while transferring data to the scanner, the data on the external USB device
may be lost.
Also, backup the data in external storage device to another media as necessary.
e data may be lost or corrupted in the following situations:
❏When aected by static electricity or electrical noise
❏When used incorrectly
❏When broken or repaired
❏When damaged by natural disaster
Scanner Basics
>
Inserting and Removing an External USB Device
>
Removing an External USB Device
20
Control Panel
Buttons and Light
APower button/ light Turns the scanner on or o.
Do not turn o the scanner while the light is ashing because the
scanner is operating or processing a data.
B– LCD Screen Tap the screen to select menus or make settings.
Basic Screen Composition
AIndicates the scanner status as icons. Select the icon to check the current settings or access each setting menu.
BDisplays menus.
You can add menu icons and change the display order.
CDisplays the presets list. You can load your presets and register new presets.
DSwitch tabs.
Scanner Basics
>
Control Panel
>
Basic Screen Composition
21
EDisplays the list of setting items. Select each item to set or change the settings.
Grayed out items are not available.
FStarts scanning using current settings.
Icons Displayed on the LCD Screen
e following icons are displayed on depending on the scanner’s status.
This icon indicates that you are on the home screen.
Returns to the home screen.
Displays the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > Network Settings > Wi-Fi Setup
The scanner is not connected to a wireless (Wi-Fi) network.
The scanner is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The scanner is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The scanner is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The scanner is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
This icon indicates whether or not the DFDS Function (Double Feed Detection Skip Function) feature is
enabled. When enabled, the icon changes to .
This feature skips double feed detection once and continues scanning. Enable this to scan originals that
are detected as double feeds, for example plastic cards or envelopes.
This icon indicates whether or not the Slow feature is enabled. When enabled, the icon changes to
.
This feature slows down the scanning speed. Enable this to scan originals that are likely to jam, for
example thin paper.
Returns to the previous screen.
Indicates that the settings have been changed from the user default or the factory default.
Indicates that there is additional information. Select the icon to display the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
❏Roller Replacement: The number of scans exceeds the life cycle of the rollers. Replace the rollers.
❏Glass Cleaning: Dirt has been detected on the glass surface inside the scanner. Clean the inside of
the scanner.
❏Regular Cleaning: It is time to clean inside the scanner.
Scanner Basics
>
Control Panel
>
Basic Screen Composition
22
Touch Screen Operations
e touchscreen is compatible with the following operations.
Tap Press or select the items or the icons.
Flick Scroll the screen swiftly.
Slide Hold and move the items around.
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you register a contact, make network
settings, and so on.
Note:
Available icons vary depending on the setting item.
ADisplays the number of characters.
BMoves the cursor to the input position.
CSwitches between upper case and lower case or numbers and symbols.
Scanner Basics
>
Control Panel
>
Basic Screen Composition
23
DSwitches the character type.
: You can enter numbers and symbols.
: You can enter letters.
ESwitches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
FEnters frequently used email domain addresses or URLs by simply selecting the item.
GEnters a space.
HFixes the entered characters.
IDeletes the entered characters.
Viewing Animations
You can load various kinds of originals by viewing guidance animations on the control panel.
❏Select Help on the home screen of the control panel: Displays help screen. Select How To and select the items
that you want to view.
❏Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Note that the
animation depends on the scanner model.
AIndicates the total number of steps and the current step number.
The example shows step 3 of 12.
BBack to the previous step.
CIndicates your progress through the current step. The animation repeats when the progress bar reaches the end.
DMoves to next step.
Scanner Basics
>
Control Panel
>
Basic Screen Composition
24
Information on Applications
is section introduces the application products available for your scanner. e latest application can be installed
at the Epson Web site.
Application for Scanning from a Computer (Epson ScanSmart)
is application allows you to scan documents easily, and then save the scanned images in simple steps.
See the Epson ScanSmart help for details on using the features.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Epson ScanSmart.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.
Starting on Mac OS
Select Go > Applications > Epson Soware > Epson ScanSmart.
Application for Scanning Documents from a Smart Device (Epson
Smart Panel)
Epson Smart Panel is an application that allows you to scan documents using smart devices such as smart phones
and tablet devices. You can save the scanned data in smart devices or cloud services, and send by e-mail.
Also, if you do not have a Wi-Fi infrastructure environment, you can use Wi-Fi Direct to connect to the scanner.
Application for Updating Software and Firmware (EPSON Software
Updater)
EPSON Soware Updater is an application that installs new soware, and updates rmware and manuals over the
Internet. If you want to check for update information regularly, you can set the interval for checking for updates in
EPSON Soware Updater's auto update settings.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs > Epson Soware > EPSON Soware Updater.
Scanner Basics
>
Information on Applications
>
Application for Updating Software and Firmware (EPSON Software
…
25
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Application for Conguring Scanner Operations (Web Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the scanner status or change the network service and scanner settings. To use the
Web Cong, connect the scanner and the computer or device to the same network.
e following browsers are supported.
Microso Edge, Internet Explorer 8 or later, Firefox
*
, Chrome
*
, Safari
*
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the scanner's IP address.
Select Settings > Network Settings > Network Status on the scanner's control panel, and then select the active
connection method status (Wi-Fi Status or Wi-Fi Direct Status) to conrm the scanner's IP address.
2. Launch a Web browser from a computer or smart device, and then enter the scanner's IP address.
Format:
IPv4: http://the scanner's IP address/
IPv6: http://[the scanner's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
❏Since the scanner uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser when
you start Web Cong; this does not indicate a problem and can be safely ignored.
❏If the administrator password has not been set when accessing Web Cong, you need to set a user name and
password.
c
Important:
Do not forget the user name and the password. If you forget them, you will need to contact Epson service
support.
3. If you want to change the scanner settings, you need to login as an administrator.
Click Administrator Login at the top-right of the screen. Enter the User Name and Current password, and
then click OK.
Note:
If Administrator Logout is displayed at the top-right of the screen, you have already logged-on as an administrator.
Scanner Basics
>
Information on Applications
>
Application for Conguring Scanner Operations (Web Cong)
26
Running Web Cong on Windows
When connecting a computer to the scanner using WSD, follow the steps below to run Web Cong.
1. Open the scanner list on the computer.
❏Windows 10
Click on the start button, and then select Windows System > Control Panel > View devices and printers
in Hardware and Sound.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or
Hardware).
❏Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
2. Right-click on your scanner and select Properties.
3. Select the Web Servi ce tab and click the URL.
Since the scanner uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser
when you start Web Cong; this does not indicate a problem and can be safely ignored.
Note:
If the administrator password has not been set when accessing Web Cong, you need to set a user name and password.
c
Important:
Do not forget the user name and the password. If you forget them, you will need to contact Epson service
support.
Application for Setting up the Device on a Network (EpsonNet
Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
❏Windows 10
Click the start button, and then select EpsonNet > EpsonNet Cong.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong SE > EpsonNet
Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Scanner Basics
>
Information on Applications
>
Application for Setting up the Device on a Network (EpsonNet Con
…
27
Software for Managing Devices on the Network (Epson Device
Admin)
Epson Device Admin is a multifunctional application soware that manages the device on the network.
e following functions are available.
❏Monitor or manage up to 2,000 printers or scanners over the segment
❏Make a detailed report, such as for the consumable or product status
❏Update the rmware of the product
❏Introduce the device to the network
❏Apply the unied settings to multiple devices.
You can download Epson Device Admin from Epson support website. For more information, see the
documentation or help of Epson Device Admin.
Application for Creating Driver Packages (EpsonNet SetupManager)
EpsonNet SetupManager is a soware to create a package for a simple scanner installation, such as installing the
scanner driver and so on. is soware allows the administrator to create unique soware packages and distribute
them among groups.
For more information, visit your regional Epson website.
http://www.epson.com
Application for Scanning Business Cards (Presto! BizCard)
Presto! BizCard by NewSo provides a full range of contact management functions for adding business cards
without typing. Use the BizCard recognition system to scan business cards, edit, and synchronize the information
to the most frequently used personal database management soware. You can easily save and manage your contact
information.
See the soware’s help for more information on using the soware and its functions.
Starting on Windows
❏Windows 10
Click the start button, and then select NewSo > Presto! BizCard.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs > NewSo > Presto! BizCard.
Starting on Mac OS
Select Go > Applications > Presto! BizCard.
Scanner Basics
>
Information on Applications
>
Application for Scanning Business Cards (Presto! BizCard)
28
Option Items and Consumables Information
Carrier Sheet Codes
Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched. You can
scan originals larger than A4 size with a carrier sheet by folding it in half.
Part name Codes
*
Carrier Sheet B12B819051
* You can only use the carrier sheet with the code.
Related Information
&“General Specications for Originals being Scanned” on page 32
&“Placing Large Size Originals” on page 50
&“Placing Irregular Shaped Originals” on page 53
&“Placing Photographs” on page 56
Roller Assembly Kit Codes
Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service
number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility.
A: pickup roller, B: separation roller
Part name Codes Life cycle
Roller Assembly Kit B12B819671
B12B819681 (India only)
200,000
*
* This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement
cycle. The replacement cycle may vary depending on dierent paper types, such as paper that generates a lot of paper dust
or paper with a rough surface that may shorten the life cycle.
Related Information
&“Replacing the Roller Assembly Kit” on page 143
Scanner Basics
>
Option Items and Consumables Information
>
Roller Assembly Kit Codes
29
&“Resetting the Number of Scans” on page 147
Cleaning Kit Codes
Use this when cleaning inside the scanner. is kit is composed of cleaning liquid and a cleaning cloth.
Part name Codes
Cleaning Kit B12B819291
Related Information
&“Cleaning Inside the Scanner” on page 138
Scanner Basics
>
Option Items and Consumables Information
>
Cleaning Kit Codes
30
Specications of Originals
is section explains the specications and conditions of originals that can be loaded in the ADF.
General Specications for Originals being Scanned
Type of Original Thickness Size
Plain paper
Fine paper
Recycled paper
Post card
Business card
Envelopes
Plastic cards complying with ISO7810
ID-1 type (with or without emboss)
Laminated cards
Thermal paper
27 to 413 g/m
A8 size or less: 127 to 413 g/m
Plastic cards: 1.24 mm (0.05 in.) or less
(including emboss)
Laminated Cards: 0.8 mm (0.03 in.) or
less
Maximum: 215.9×6,096.0 mm
(8.5×240.0 in.)
Minimum: 50.8×50.8 mm (2.0×2.0 in.)
The loadable size varies depending on
the type of the originals and the
scanning resolution.
Note:
❏All originals must be at at the leading edge.
❏Make sure that curls on the leading edge of the originals are kept within the following range.
A
must be 3 mm or less.
B
must be 1 mm or less while
B
is equal to or less than
C
. When
C
is equal to or more than 10 times the size of
B
,
B
can be more than 1 mm.
❏Even when the original meets the specications for originals that can be placed in the ADF, it may not feed from the ADF
or the scan quality may decline depending on the paper properties or quality.
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
Specications of Originals and Placing Originals
>
Specications of Originals
>
General Specica
…
32
Size Measurement Thickness Paper Type Loading Capacity
*
Legal 215.9×355.6 mm
(8.5×14 in.)
27 to 413 g/m Plain paper
Fine paper
Recycled paper
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 80 sheets
90 g/m: 69 sheets
104 g/m: 59 sheets
127 g/m: 50 sheets
157 g/m: 40 sheets
209 g/m: 30 sheets
256 g/m: 24 sheets
413 g/m: 14 sheets
The loading capacity varies
depending on the paper type.
Letter 215.9×279.4 mm
(8.5×11 in.)
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 100 sheets
90 g/m: 86 sheets
104 g/m: 74 sheets
127 g/m: 62 sheets
157 g/m: 50 sheets
209 g/m: 38 sheets
256 g/m: 30 sheets
413 g/m: 18 sheets
The loading capacity varies
depending on the paper type.
A4 210×297 mm
(8.3×11.7 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
A8 52×74 mm
(2.1×2.9 in.)
127 to 413 g/m
Business Card 55×89 mm
(2.1×3.4 in.)
210 g/m Thickness of the originals stack:
under 12 mm (0.47 in.)
30 sheets
* You can rell the originals up to the maximum capacity during scanning.
Specications of Long Paper
e specication of long paper you can load into the scanner.
Specications of Originals and Placing Originals
>
Specications of Originals
>
General Specica
…
33
Size Thickness Paper Type Loading Capacity
Maximum width: 215.9 mm (8.5 in.)
Maximum length: 6,096.0 mm (240.0
in.)
*
50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
*e following shows the maximum lengths according to the scanning resolution.
❏50 to 200 dpi : 6,096.0 mm ( 240.0 in.)
❏201 to 300 dpi : 5,461.0 mm ( 215.0 in.)
❏301 to 600 dpi : 1,346.0 mm ( 53.0 in.)
Note:
You cannot scan long paper using Epson Smart Panel on smart devices.
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
Size Card Type Thickness Loading Capacity Loading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing 1.24 mm (0.05 in.) or
less
1 card Horizontal (Landscape)
Without embossing 0.76 mm (0.03 in.) to
1.1 mm (0.04 in)
*
5 cards
Less than 0.76 mm
(0.03 in.)
5 cards
* You can scan these cards only when the resolution is 300 dpi or less, and disabling Slow mode.
Specications of Laminated Cards
e specication of laminated cards you can load into the scanner.
Size Thickness Loading Capacity
120.0×150.0 mm (4.7×5.9 in.) or less 0.8 mm (0.03 in.) or less 1 card
Note:
You cannot scan laminated cards using Epson Smart Panel on smart devices.
Specications for Originals Using the Carrier Sheet
e optional Carrier Sheet is a sheet designed to transport originals through the scanner. You can scan originals
that are larger than A4/Letter size, important documents or photos which must not damaged, thin paper, irregular
shaped originals, and so on.
e following table provides the conditions for using the Carrier Sheet.
Specications of Originals and Placing Originals
>
Specications of Originals
>
General Specica
…
34
Type Size Thickness Loading Capacity of
the Carrier Sheet
Originals that cannot be
loaded directly into the
scanner
A3
*1
A4
B4
*1
Letter
Legal
*1
B5
A5
B6
A6
A8
Custom size:
❏Width: up to 431.8 mm (17 in.)
*2
❏Length: up to 297 mm (11.7 in.)
*3
0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
10 sheets
*1 Fold in half to set.
*2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
*3 The leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm (11.7 in.) long. Otherwise, the length of the scanned image may be longer than intended as the
scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in the
application.
Note:
You cannot scan originals using the Carrier Sheet using Epson Smart Panel on smart device.
Related Information
&“Carrier Sheet Codes” on page 29
Specications of Envelopes
e specication of envelopes you can load into the scanner.
Size Measurement Thickness Loading Capacity
C6 114×162 mm (4.49×6.38 in.)
(standard size)
0.38 mm (0.015 in.) or less 10 envelopes
DL 110×220 mm (4.33×8.66 in.)
(standard size)
Specications of Originals and Placing Originals
>
Specications of Originals
>
General Specica
…
35
Types of Originals that Require Attention
e following types of originals may not be successfully scanned.
❏Originals with an uneven surface such as letter head paper.
❏Originals with wrinkles or fold lines
❏Perforated originals
❏Original with labels or stickers
❏Carbon-less paper
❏Curled originals
❏Coated paper
c
Important:
Carbon-less paper contains chemical substances that may harm the rollers. If you scan carbon-less paper, clean the
pickup roller and the separation roller regularly. Also, scanning carbon-less paper may shorten the life cycle of the
rollers faster than scanning plain paper.
Note:
❏Crinkled originals may scan better if you slow down the feeding speed during scanning or smooth out the crinkles before
loading.
❏To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet (sold separately).
❏To scan originals that are incorrectly detected as double feeds, set the DFDS Function (Double Feed Detection Skip
Function) to On on the control panel before you resume scanning, or select O in Detect Double Feed on the Main
Settings tab in the Epson Scan 2 window.
When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings tab
> Scan Settings.
❏Labels or stickers must be rmly stuck to the originals with no glue protruding.
❏Try to atten the curled originals before scanning.
Related Information
&“Scanner Basics” on page 17
&“Maintenance” on page 137
Types of Originals that Must Not be Scanned
e following types of originals must not be scanned.
❏Photos
❏Booklets
❏Bank books
❏Passports
❏Non-paper original (such as clear les, fabric, and metal foil)
❏Originals with staples or paper clips
❏Originals with glue attached
Specications of Originals and Placing Originals
>
Specications of Originals
>
Types of Original
…
36
❏Ripped originals
❏Heavily wrinkled or curled originals
❏Transparent originals such as OHP lm
❏Originals with carbon paper on the back
❏Originals with wet ink
❏Originals with sticky notes attached
Note:
❏Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into
the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use
the Carrier Sheet (sold separately).
❏Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet (sold separately).
Related Information
&“Photographs” on page 55
Placing Originals
Standard Size Originals
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
Specications of Originals and Placing Originals
>
Placing Originals
>
Standard Size Originals
37
Size Measurement Thickness Paper Type Loading Capacity
*
Legal 215.9×355.6 mm
(8.5×14 in.)
27 to 413 g/m Plain paper
Fine paper
Recycled paper
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 80 sheets
90 g/m: 69 sheets
104 g/m: 59 sheets
127 g/m: 50 sheets
157 g/m: 40 sheets
209 g/m: 30 sheets
256 g/m: 24 sheets
413 g/m: 14 sheets
The loading capacity varies
depending on the paper type.
Letter 215.9×279.4 mm
(8.5×11 in.)
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 100 sheets
90 g/m: 86 sheets
104 g/m: 74 sheets
127 g/m: 62 sheets
157 g/m: 50 sheets
209 g/m: 38 sheets
256 g/m: 30 sheets
413 g/m: 18 sheets
The loading capacity varies
depending on the paper type.
A4 210×297 mm
(8.3×11.7 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
A8 52×74 mm
(2.1×2.9 in.)
127 to 413 g/m
Business Card 55×89 mm
(2.1×3.4 in.)
210 g/m Thickness of the originals stack:
under 12 mm (0.47 in.)
30 sheets
* You can rell the originals up to the maximum capacity during scanning.
Specications of Originals and Placing Originals
>
Placing Originals
>
Standard Size Originals
38
Placing Standard Size Originals
1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the
stopper.
Note:
❏For A4 size or larger originals, make sure you pull out and extend the input tray extension.
❏Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the
original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.
❏e stopper can move forward and backward on the output tray extension so that you can easily adjust the stopper
position to the best position for the originals being scanned.
❏If thick originals bump into the output tray and fall from it, store the output tray and do not use it to stack the
ejected originals.
❏If scanned images are still aected by ejected originals hitting the surface below the scanner, we recommend placing
the scanner on the edge of a table where the ejected originals can drop freely and you can catch them.
2. Slide the edge guides on the input tray all the way out.
Specications of Originals and Placing Originals
>
Placing Originals
>
Standard Size Originals
39
3. Fan the originals.
Hold both ends of the originals and fan them a few times.
4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge
shape.
5. Load the originals into the input tray facing down with the top edge facing into the ADF.
Slide the originals into the ADF until they meet resistance.
Specications of Originals and Placing Originals
>
Placing Originals
>
Standard Size Originals
40
6. Slide the edge guides to t the edge of the originals making sure there are no gaps between the originals and
the edge guides. Otherwise, the originals may be fed skewed.
Note:
❏When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing to the side
or facing down. ere must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals.
However, there can be holes within 30 mm (1.2 inches) from the leading edge of the originals. Make sure that the
edges of the punch holes do not have burrs or curls.
❏When scanning thin paper with crinkles that are causing paper jams or double feeds, you may be able to improve the
situation by enabling Slow. To do this, select Settings > Scanner Settings > Slow on the control panel and set it to
On to slow down the feeding speed.
Specications of Originals and Placing Originals
>
Placing Originals
>
Standard Size Originals
41
Long Paper
Specications of Long Paper
e specication of long paper you can load into the scanner.
Size Thickness Paper Type Loading Capacity
Maximum width: 215.9 mm (8.5 in.)
Maximum length: 6,096.0 mm (240.0
in.)
*
50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
*e following shows the maximum lengths according to the scanning resolution.
❏50 to 200 dpi : 6,096.0 mm ( 240.0 in.)
❏201 to 300 dpi : 5,461.0 mm ( 215.0 in.)
❏301 to 600 dpi : 1,346.0 mm ( 53.0 in.)
Note:
You cannot scan long paper using Epson Smart Panel on smart devices.
Placing Long Paper
1. Slide out the output tray.
Note:
Do not extend the input tray extension and output tray extensions and do not raise the stopper.
Specications of Originals and Placing Originals
>
Placing Originals
>
Long Paper
42
4. Adjust the edge guides to t the edge of the long paper making sure there are no gaps between the edge of the
paper and the edge guides. Otherwise, the originals may be fed skewed.
Note:
❏e following shows the maximum lengths according to the scanning resolution.
· 50 to 200dpi : 6,096.0 mm ( 240.0 in.)
· 201 to 300dpi : 5,461.0 mm ( 215.0 in.)
· 301 to 600dpi : 1,346.0 mm ( 53.0 in.)
❏You need to specify the paper size in the Epson Scan 2 window.
When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings
tab > Scan Settings.
ere are three ways to specify the paper size in the Epson Scan 2 window.
If the paper length is 3,048 mm (120 inches) or less, you can select Auto Detect (Long Paper) to detect the size
automatically.
If the paper length is more than 3,048 mm (120 inches), you need to select Customize and enter the size of the paper.
If the paper length is 5,461 mm (215 inches) or less, you can use Detect paper length instead of entering the paper
height. If the paper is longer than 5,461 mm (215 inches), you need to enter the width and height of the paper.
❏Support long paper at the input side so that it does not drop out of the ADF, and on the output side so that the
ejected paper does not fall from the output tray.
Specications of Originals and Placing Originals
>
Placing Originals
>
Long Paper
44
Related Information
&“Required Settings for Special Originals in Epson Scan 2 Window” on page 124
Plastic Cards
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
Size Card Type Thickness Loading Capacity Loading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing 1.24 mm (0.05 in.) or
less
1 card Horizontal (Landscape)
Without embossing 0.76 mm (0.03 in.) to
1.1 mm (0.04 in)
*
5 cards
Less than 0.76 mm
(0.03 in.)
5 cards
* You can scan these cards only when the resolution is 300 dpi or less, and disabling Slow mode.
Placing Plastic Cards
1. Slide out the output tray and raise the stopper.
Specications of Originals and Placing Originals
>
Placing Originals
>
Plastic Cards
45
2. Slide the edge guides on the input tray all the way out.
3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF.
Slide the plastic cards into the ADF until they meet resistance.
Specications of Originals and Placing Originals
>
Placing Originals
>
Plastic Cards
46
c
Important:
Do not load plastic cards vertically.
4. Slide the edge guides to t the edge of the plastic cards.
Note:
To scan plastic cards, set the appropriate setting in the Epson Scan 2 window.
When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings
tab > Scan Settings.
Select Plastic Card in Document Size or select O in Detect Double Feed on the Main Settings tab in Epson Scan 2.
See the Epson Scan 2 help for details.
If Detect Double Feed in the Epson Scan 2 window is enabled and a double feed error occurs, remove the card from the
ADF and then reload it, tap DFDS Function on the control panel's screen to set it to On which disables Detect Double
Feed for the next scan, and then scan again. e DFDS Function (Double Feed Detection Skip function) only disables
Detect Double Feed for one sheet.
Specications of Originals and Placing Originals
>
Placing Originals
>
Plastic Cards
47
Related Information
&“Required Settings for Special Originals in Epson Scan 2 Window” on page 124
Laminated Cards
Specications of Laminated Cards
e specication of laminated cards you can load into the scanner.
Size Thickness Loading Capacity
120.0×150.0 mm (4.7×5.9 in.) or less 0.8 mm (0.03 in.) or less 1 card
Note:
You cannot scan laminated cards using Epson Smart Panel on smart devices.
Placing Laminated Cards
1. Slide out the output tray and raise the stopper.
2. Slide the edge guides on the input tray all the way out.
Specications of Originals and Placing Originals
>
Placing Originals
>
Laminated Cards
48
3. Load the laminated cards into the input tray facing down with the top edge facing into the ADF.
Slide the laminated cards into the ADF until they meet resistance.
4. Slide the edge guides to t the edge of the laminated cards.
Note:
To scan laminated cards, set the appropriate setting in the Epson Scan 2 window.
When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings
tab > Scan Settings.
❏To increase the accuracy of auto size detection, select the Main Settings tab > Document Size > Settings > Scan
laminated card. See the Epson Scan 2 help for details.
❏Select the Main Settings tab > Detect Double Feed > O. See the Epson Scan 2 help for details.
If Detect Double Feed is enabled in the Epson Scan 2 window and a double feed error occurs, remove the card from
the ADF and then reload it, tap DFDS Function on the control panel’s screen to set it to On which disables Detect
Double Feed for the next scan, and then scan again. e DFDS Function (Double Feed Detection Skip function)
only disables Detect Double Feed for one sheet.
Specications of Originals and Placing Originals
>
Placing Originals
>
Laminated Cards
49
Related Information
&“Required Settings for Special Originals in Epson Scan 2 Window” on page 124
Large Size Originals
Specications of Large Size Originals
By using the Carrier Sheet sold separately and folding the originals in half, you can scan originals larger than A4
size, such as A3 or B4 sizes.
Size Thickness Paper Type Loading Capacity of the
Carrier Sheet
Up to A3 0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
Plain paper
Fine paper
Recycled paper
10 carrier sheets
Placing Large Size Originals
1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the
stopper.
Specications of Originals and Placing Originals
>
Placing Originals
>
Large Size Originals
50
2. Slide the edge guides on the input tray all the way out.
3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier
sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front.
4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
Specications of Originals and Placing Originals
>
Placing Originals
>
Large Size Originals
51
5. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏To scan both sizes and stitch them together, set the appropriate setting in the Epson Scan 2 window.
When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings
tab > Scan Settings.
Select Double-Sided from Scanning Side and select Le & Right from Stitch Images in the Epson Scan 2 window.
See the Epson Scan 2 help for details.
❏When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏e leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner
scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in the Epson Scan 2
window.
❏Only use the Carrier Sheet designed for your scanner. e Carrier Sheet is automatically recognized by the scanner
by detecting two small rectangular holes on the front edge. Keep the holes clean and not covered.
Related Information
&“Carrier Sheet Codes” on page 29
&“Required Settings for Special Originals in Epson Scan 2 Window” on page 124
Specications of Originals and Placing Originals
>
Placing Originals
>
Large Size Originals
52
Irregular Shaped Originals
Specications of Irregular Shaped Originals
By using the Carrier Sheet sold separately, you can scan originals that are wrinkled, curled, very thin, or irregularly
shaped.
Size Thickness Loading Capacity of the Carrier
Sheet
Up to A4 0.3 mm (0.012 in.) or less
(excluding the thickness of the Carrier
Sheet)
10 sheets
Placing Irregular Shaped Originals
1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the
stopper.
2. Slide the edge guides on the input tray all the way out.
Specications of Originals and Placing Originals
>
Placing Originals
>
Irregular Shaped Originals
53
3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of
the Carrier Sheet with the side to be scanned facing down.
4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
5. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
Specications of Originals and Placing Originals
>
Placing Originals
>
Irregular Shaped Originals
54
Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏If you cannot nd an appropriate size for the original you want to scan in the Document Size list, select Auto
Detect.
When using Epson Scan 2, you can also select Customize to create a custom document size.
❏When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏Only use the Carrier Sheet designed for your scanner. e Carrier Sheet is automatically recognized by the scanner
by detecting two small rectangular holes on the front edge. Keep the holes clean and not covered.
Related Information
&“Carrier Sheet Codes” on page 29
&“Required Settings for Special Originals in Epson Scan 2 Window” on page 124
Photographs
Specications of Photographs
By using the Carrier Sheet sold separately, you can scan photographs without worrying about them being
damaged.
Size Thickness Loading Capacity of the Carrier
Sheet
Up to A4 0.3 mm (0.012 in.) or less
(excluding the thickness of the Carrier
Sheet)
10 sheets
Specications of Originals and Placing Originals
>
Placing Originals
>
Photographs
55
Placing Photographs
1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the
stopper.
2. Slide the edge guides on the input tray all the way out.
3. Place the Carrier Sheet with the illustration on the front edge facing up and place the photo in the center of the
Carrier Sheet with the side to be scanned facing down.
Specications of Originals and Placing Originals
>
Placing Originals
>
Photographs
56
4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
5. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
Specications of Originals and Placing Originals
>
Placing Originals
>
Photographs
57
Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏If you cannot nd an appropriate size for the original you want to scan in the Document Size list, select Auto
Detect.
When using Epson Scan 2, you can also select Customize to create a custom document size.
❏When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏Do not leave photos inside the Carrier Sheet for a long time.
❏Only use the Carrier Sheet designed for your scanner. e Carrier Sheet is automatically recognized by the scanner
by detecting two small rectangular holes on the front edge. Keep the holes clean and not covered.
Related Information
&“Carrier Sheet Codes” on page 29
&“Required Settings for Special Originals in Epson Scan 2 Window” on page 124
Envelopes
Specications of Envelopes
e specication of envelopes you can load into the scanner.
Size Measurement Thickness Loading Capacity
C6 114×162 mm (4.49×6.38 in.)
(standard size)
0.38 mm (0.015 in.) or less 10 envelopes
DL 110×220 mm (4.33×8.66 in.)
(standard size)
Specications of Originals and Placing Originals
>
Placing Originals
>
Envelopes
58
3. Load the envelopes into the input tray facing down making sure that the opened edge (ap side) of the
envelope is facing to the side. For envelopes with the opened edge (ap side) on the shorter side, you can load
the envelope with the opened edge (ap side) facing up.
Slide the envelopes into the ADF until they meet resistance.
c
Important:
Do not load envelopes with adhesives on them.
Note:
❏Envelopes that are not opened by cutting sharply at the ap edge may not be scanned correctly.
❏Envelopes that have not yet been sealed can be loaded with the ap open and facing up.
Specications of Originals and Placing Originals
>
Placing Originals
>
Envelopes
60
4. Slide the edge guides to t the edge of the envelopes making sure there are no gaps between the envelopes and
the edge guides. Otherwise, the envelopes may be fed skewed.
Note:
❏We recommend selecting the appropriate rotation angle or Auto as the Rotate setting in the application.
❏To scan envelopes, set the appropriate setting in the Epson Scan 2 window.
When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner Settings
tab > Scan Settings.
Select Main Settings tab > Detect Double Feed > O. See the Epson Scan 2 help for details.
Detect Double Feed is enabled in the Epson Scan 2 window and a double feed error occurs, remove the envelope
from the ADFand then reload it, tap DFDS Function on the control panel’s screen to set it to On which disables
Detect Double Feed for the next scan, and then scan again. e DFDS Function (Double Feed Detection Skip
function) only disables Detect Double Feed for one sheet.
Related Information
&“Required Settings for Special Originals in Epson Scan 2 Window” on page 124
Mixture of Originals
Specications of Originals that are a Mixture of Dierent Sizes
You can load a mixture of originals from 50.8×50.8 mm (2.0×2.0 in.) to A4 (or Letter) size. You can also load a
mixture of paper types or thickness.
c
Important:
❏When placing and scanning originals that are a mixture of dierent sizes, originals may be fed askew because
not all of the originals are supported by edge guides.
❏Originals may be jammed or fed askew if you set dierent types or very dierent sizes of originals, such as in the
following cases.
· in paper and ick paper
· A4 size paper and card size paper
If originals are fed askew, check whether or not the scanned image is available.
Specications of Originals and Placing Originals
>
Placing Originals
>
Mixture of Originals
61
Note:
❏If originals are jammed or are not fed correctly, enabling Slow mode may improve feeding.
❏Alternatively, you can scan originals of dierent paper sizes and types by loading them one by one using Automatic
Feeding Mode.
Placing a Mixture of Originals at Dierent Sizes
1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the
stopper.
Note:
If there are any thick originals, to stop them from bumping into the output tray and falling out, store the output tray and
do not use it to stack the ejected originals.
2. Slide the edge guides on the input tray all the way out.
Specications of Originals and Placing Originals
>
Placing Originals
>
Mixture of Originals
62
3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back
and the narrowest at the front.
c
Important:
Check the following points when setting dierent sizes of originals.
❏Slide the originals with their leading edges aligned, until they meet resistance in the ADF.
❏Set the originals at the center of the input tray. Refer to the
u
mark on the scanner as your guide.
❏Set the originals straight.
If not, originals may be fed askew or jammed.
Note:
Load the originals into the input tray facing down and slightly displace the top edges at an angle facing into the ADF.
4. Slide the edge guides to t the edges of the widest original.
Specications of Originals and Placing Originals
>
Placing Originals
>
Mixture of Originals
63
Related Information
&“Scanning Dierent Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode)” on
page 125
You can scan dierent sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the
scanner starts scanning automatically when originals are loaded into the scanner.
Specications of Originals and Placing Originals
>
Placing Originals
>
Mixture of Originals
64
Preparing to Scan over a Network
Connecting the Scanner to the Network..................................66
Conguring a Mail Server............................................66
Setting a Shared Network Folder.......................................69
Making Contacts Available........................................... 84
Customizing the Control Panel Display (Presets/Edit Home)...................93
Connecting the Scanner to the Network
If the scanner is not connected to the network, use the installer to connect the scanner to the network.
You can use any of the following methods to start the installer.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
If you want to check the network connection or connect to the network manually, see the related information.
Related Information
&“Checking the Network Connection Status” on page 183
&“Connect the Scanner to the Network Manually” on page 187
Conguring a Mail Server
Set the mail server from Web Cong.
When the scanner can send the email by setting the mail server, the following are possible.
❏Transfers the scan results by using email
❏Receives the email notication from the scanner
Check below before setting up.
❏e scanner is connected to the network that can access the mail server.
❏Email setting information of the computer that uses the same mail server as the scanner.
Note:
❏When you use the mail server on the Internet, conrm the setting information from the provider or website.
❏You can also set the mail server from the control panel. Access as below.
Settings > Network Settings > Advanced > Email Server > Server Settings
1. Access Web Cong and select the Network tab > Email Server > Basic.
2. Enter a value for each item.
3. Select OK.
e settings you have selected are displayed.
When the setup completes, perform the connection check.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Preparing to Scan over a Network
>
Conguring a Mail Server
66
Mail Server Setting Items
Items Settings and Explanation
Authentication Method Specify the authentication method for the scanner to access the mail server.
O Authentication is disabled when communicating with a mail
server.
SMTP AUTH Requires that a mail server supports SMTP Authentication.
POP before SMTP Congure the POP3 server when selecting this method.
Authenticated Account If you select SMTP AUTH or POP before SMTP as the Authentication Method, enter the
authenticated account name between 0 and 255 characters in ASCII (0x20-0x7E).
Authenticated Password If you select SMTP AUTH or POP before SMTP as the Authentication Method, enter the
authenticated password between 0 and 20 characters in ASCII (0x20-0x7E).
Sender's Email Address Enter the sender's email address. Enter between 0 and 255 characters in ASCII (0x20-0x7E)
except for : ( ) < > [ ] ; ¥. A period "." cannot be the rst character.
SMTP Server Address Enter between 0 and 255 characters using A-Z a-z 0-9 . - . You can use IPv4 or FQDN format.
SMTP Server Port Number Enter a number between 1 and 65535.
Secure Connection Specify the secure connection method for the email server.
None If you select POP before SMTP in Authentication Method,
the connection method is set to None.
SSL/TLS This is available when Authentication Method is set to O
or SMTP AUTH.
STARTTLS This is available when Authentication Method is set to O
or SMTP AUTH.
Certicate Validation The certicate is validated when this is enabled. We recommend this is set to Enable.
POP3 Server Address If you select POP before SMTP as the Authentication Method, enter the POP3 server
address between 0 and 255 characters using A-Z a-z 0-9 . - . You can use IPv4 or FQDN
format.
POP3 Server Port Number If you select POP before SMTP as the Authentication Method, enter a number between 1
and 65535.
Checking a Mail Server Connection
You can check the connection to the mail server by performing the connection check.
1. Access Web Cong and select the Network tab > Email Server > Connection Test.
2. Select Start.
e connection test to the mail server is started. Aer the test, the check report is displayed.
Note:
You can also check the connection to the mail server from the control panel. Access as below.
Settings > Network Settings > Advanced > Email Server > Connection Check
Preparing to Scan over a Network
>
Conguring a Mail Server
>
Checking a Mail Server Connection
67
Mail Server Connection Test References
Messages Cause
Connection test was successful. This message appears when the connection with the server is successful.
SMTP server communication error.
Check the following. - Network
Settings
This message appears when
❏The scanner is not connected to a network
❏SMTP server is down
❏Network connection is disconnected while communicating
❏Received incomplete data
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
❏The scanner is not connected to a network
❏POP3 server is down
❏Network connection is disconnected while communicating
❏Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
❏Connecting to a DNS server failed
❏Name resolution for an SMTP server failed
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
❏Connecting to a DNS server failed
❏Name resolution for an POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Connection to SMTP server failed.
Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server does not support SMTP secure connection (SSL
connection).
Connection to SMTP server failed.
Change Secure Connection to SSL/TLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an SSL/TLS connection for an SMTP
secure connection.
Connection to SMTP server failed.
Change Secure Connection to
STARTTLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an STARTTLS connection for an SMTP
secure connection.
The connection is untrusted. Check the
following. - Date and Time
This message appears when the scanner’s date and time setting is incorrect or the
certicate has expired.
Preparing to Scan over a Network
>
Conguring a Mail Server
>
Checking a Mail Server Connection
68
Messages Cause
The connection is untrusted. Check the
following. - CA Certicate
This message appears when the scanner does not have a root certicate
corresponding to the server or a CA Certicate has not been imported.
The connection is not secured. This message appears when the obtained certicate is damaged.
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
Sender's Email Address is incorrect.
Change to the email address for your
email service.
This message appears when the specied sender’s Email address is wrong.
Cannot access the product until
processing is complete.
This message appears when the scanner is busy.
Setting a Shared Network Folder
Set a shared network folder to save the scanned image.
When saving a le to the folder, the scanner logs on as the user of the computer on which the folder was created.
Creating the Shared Folder
Related Information
&“Before Creating the Shared Folder” on page 69
&“Checking the Network Prole” on page 70
&“Location Where the Shared Folder is Created and an Example of the Security” on page 70
&“Adding Group or User Which Permits Access” on page 81
Before Creating the Shared Folder
Before creating the shared folder, check the following.
❏e scanner is connected to the network where it can access the computer where the shared folder will be
created.
❏A multi-byte character is not included in the name of the computer where the shared folder will be created.
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
69
c
Important:
When a multi-byte character is included in the computer name, saving the le to the shared folder may fail.
In that case, change to the computer that does not include the Multi-byte character in the name or change the
computer name.
When changing the computer name, make sure to conrm with the administrator in advance because it may aect
some settings, such as computer management, resource access, etc.
Checking the Network Prole
On the computer where the shared folder will be created, check whether folder sharing is available.
1. Log in to the computer where the shared folder will be created by the administrator authority user account.
2. Select Control Panel > Network and Internet > Network and Sharing Center.
3. Click Change advanced sharing settings, and then click for the prole with (current prole) in the
displayed network proles.
4. Check whether Turn on le and printer sharing is selected on File and Printer Sharing.
If already selected, click Cancel and close the window.
When you change the settings, click Save Changes and close the window.
Location Where the Shared Folder is Created and an Example of the Security
Depending on the location where the shared folder is created, security and convenience vary.
To operate the shared folder from the scanners or other computers, the following reading and changing
permissions for the folder are required.
❏Sharing tab > Advanced Sharing > Permissions
It controls the network access permission of the shared folder.
❏Access permission of Security tab
It controls permission of the network access and local access of the shared folder.
When you set Everyone to the shared folder that is created on the desktop, as an example of creating a shared
folder, all users who can access the computer will be permitted access.
However, the user who does not have authority cannot access them because the desktop (folder) is under the
control of the user folder, and then the security settings of the user folder are handed down to it. e user who is
permitted access on the Security tab (user logged in and administrator in this case) can operate the folder.
See below to create the proper location.
is example is when creating the "scan_folder" folder.
Related Information
&“Example of Conguration for File Servers” on page 71
&“Example of Conguration for a Personal Computer” on page 76
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
70
Example of Conguration for File Servers
is explanation is an example for creating the shared folder on the root of the drive on the shared computer, such
as the le server under the following condition.
Access controllable users, such as someone who has the same domain of a computer to create a shared folder, can
access the shared folder.
Set this conguration when you permit any user to read and write to the shared folder on the computer, such as the
le server and the shared computer.
❏Place for creating shared folder: Root of drive
❏Folder path: C:\scan_folder
❏Access permission via network (Share Permissions): Everyone
❏Access permission on le system (Security): Authenticated Users
1. Log in to the computer where the shared folder will be created by the administrator authority user account.
2. Start explorer.
3. Create the folder on the root of drive, and then name it "scan_folder".
For the folder name, enter between 1 and 12 alphanumeric characters. If the character limit of the folder name
is exceeded, you may not be able to access it normally by the varied environment.
4. Right click the folder, and then select Properties.
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
71
8. Click OK.
9. Select Security tab, and then select Authenticated Users on the Group or user names.
"Authenticated Users" is the special group that includes all users who can log in to the domain or computer.
is group is displayed only when the folder is created just below the root folder.
If it is not displayed, you can add it by clicking Edit. For more details, see Related Information.
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
74
10. Check that Allow on Modify is selected in Permissions for Authenticated Users.
If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for
Authenticated Users, and then click OK.
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
75
11. Select Sharing tab.
e network path of the shared folder is displayed. is is used when registering to the contacts of the scanner.
Please write it down.
12. Click OK or Close to close the screen.
Check whether the le can be written or read on the shared folder from the computers of the same domain.
Related Information
&“Adding Group or User Which Permits Access” on page 81
&“Registering a Destination to Contacts using Web Cong” on page 85
Example of Conguration for a Personal Computer
is explanation is an example for creating the shared folder on the desktop of the user currently logging in to the
computer.
e user who logs in to the computer and who has administrator authority can access the desktop folder and the
document folder that are under the User folder.
Set this conguration when you DO NOT permit reading and writing to another user to the shared folder on a
personal computer.
❏Place for creating shared folder: Desktop
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
76
❏Folder path: C:\Users\xxxx\Desktop\scan_folder
❏Access permission via network (Share Permissions): Everyone
❏Access permission on le system (Security): do not add, or add User/Group names to permit access
1. Log in to the computer where the shared folder will be created by the administrator authority user account.
2. Start explorer.
3. Create the folder on the desktop, and then name it "scan_folder".
For the folder name, enter between 1 and 12 alphanumeric characters. If the character limit of the folder name
is exceeded, you may not be able to access it normally by the varied environment.
4. Right click the folder, and then select Properties.
Preparing to Scan over a Network
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Setting a Shared Network Folder
>
Creating the Shared Folder
77
8. Click OK.
9. Select Security tab.
10. Check the group or the user in the Group or user names.
e group or the user that is displayed here can access the shared folder.
In this case, the user who logs in to this computer and the Administrator can access the shared folder.
Add access permission, if necessary. You can add it by clicking Edit. For more details, see Related Information.
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
80
11. Select Sharing tab.
e network path of the shared folder is displayed. is is used when registering to the contacts of the scanner.
Please write it down.
12. Click OK or Close to close the screen.
Check whether the le can be written or read on the shared folder from the computers of users or groups with
access permission.
Related Information
&“Adding Group or User Which Permits Access” on page 81
&“Registering a Destination to Contacts using Web Cong” on page 85
Adding Group or User Which Permits Access
You can add the group or user which permits access.
1. Right click the folder and select Properties.
2. Select Security tab.
Preparing to Scan over a Network
>
Setting a Shared Network Folder
>
Creating the Shared Folder
81
4. Click Add under the Group or user names.
5. Enter the group or user name that you want to permit access, and then click Check Names.
An underline is added to the name.
Note:
If you do not know the full name of the group or user, enter part of the name, and then click Check Names. e group
names or user names that match part of the name are listed, and then you can select the full name from the list.
If just one name matches, the full name with underlining is displayed in Enter the object name to select.
Preparing to Scan over a Network
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Setting a Shared Network Folder
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Creating the Shared Folder
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6. Click OK.
7. On the Permission screen, select the user name that is entered in Group or user names , select the access
permission on Modify, and then click OK.
8. Click OK or Close to close the screen.
Check whether the le can be written or read on the shared folder from the computers of users or groups with
access permission.
Making Contacts Available
Registering destinations in the scanner's contacts list allows you to easily enter the destination when scanning.
You can register the following types of destinations in the contacts list. You can register up to 300 entries in total.
Note:
You can also use the LDAP server (LDAP search) to enter the destination. You can switch between your scanner's contacts
list and the LDAP using the scanner’s control panel.
Email Destination for email.
You need to congure the email server settings beforehand.
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Network Folder Destination for scan data.
You need to prepare the network folder beforehand.
Contacts Conguration Comparison
ere are three tools for conguring the scanner's contacts: Web Cong, Epson Device Admin, and the scanner's
control panel. e dierences between three tools are listed in the table below.
Features Web Cong Epson Device Admin Scanner’s control panel
Registering a destination ✓✓✓
Editing a destination ✓✓✓
Adding a group ✓✓✓
Editing a group ✓✓✓
Deleting a destination or
groups
✓✓✓
Deleting all destinations ✓✓ –
Importing a le ✓✓ –
Exporting to a le ✓✓ –
Registering a Destination to Contacts using Web Cong
Note:
You can also register the contacts on the scanner's control panel.
1. Access Web Cong and select the Scan tab > Contacts.
2. Select the number that you want to register, and then click Edit.
3. Enter Name and Index Word.
4. Select the destination type as the Type option.
Note:
You cannot change the Ty pe option aer registration is complete. If you want to change the type, delete the destination
and then register again.
5. Enter a value for each item, and then click Apply.
Related Information
&“Running Web Cong on a Web Browser” on page 26
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Destination Setting Items
Items Settings and Explanation
Common Settings
Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).
If you do not specify this, leave it blank.
Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not
specify this, leave it blank.
Type Select the type of the address that you want to register.
Assign to Frequent Use Select to set the registered address as a frequently used address.
When setting as a frequently used address, it is displayed on the top screen of
scan, and you can specify the destination without displaying the contacts.
Email
Email Address Enter between 1 and 255 characters using A-Z a-z 0-9 ! # $ % & ' * + - . / = ? ^ _ { | }
~ @.
Network Folder (SMB)
Save to \\“Folder path”
Enter the location where the target folder is located between 1 and 253 characters
in Unicode (UTF-8), omitting "\\".
User Name Enter a user name to access a network folder in 30 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
Password Enter a password to access a network folder in 20 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
FTP
Secure Connection Select FTP or FTPS according to the le transfer protocol the FTP server supports.
Select FTPS to allow the scanner to communicate with security measures.
Save to Enter the server name between 1 and 253 characters in ASCII (0x20-0x7E),
omitting "ftp://" or "ftps://".
User Name Enter a user name to access an FTP server in 30 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If the server
allows anonymous connections, enter a user name such as Anonymous and FTP. If
you do not specify this, leave it blank.
Password Enter a password to access to an FTP server within 20 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If you do not
specify this, leave it blank.
Connection Mode Select the connection mode from the menu. If a rewall is set between the
scanner and the FTP server, select Passive Mode.
Port Number Enter the FTP server port number between 1 and 65535.
Certicate Validation The FTP server's certicate is validated when this is enabled. This is available when
FTPS is selected for Secure Connection.
To set up, you need to import the CA Certicate to the scanner.
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Items Settings and Explanation
SharePoint(WebDAV)
Secure Connection Select HTTP or HTTPS according to the le transfer protocol the server supports.
Select HTTPS to allow the scanner to communicate with security measures.
Save to Enter the server name between 1 and 253 characters in ASCII (0x20-0x7E),
omitting "http://" or "https://".
User Name Enter a user name to access a server in 30 characters or less in Unicode (UTF-8).
However, avoid using control characters (0x00 to 0x1f, 0x7F). If you do not specify
this, leave it blank.
Password Enter a password to access to a server within 20 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If you do not
specify this, leave it blank.
Certicate Validation The server's certicate is validated when this is enabled. This is available when
HTTPS is selected for Secure Connection.
To set up, you need to import the CA Certicate to the scanner.
Proxy Server Select whether or not to use a proxy server.
Registering Destinations as a Group Using Web Cong
If the destination type is set to Email, you can register the destinations as a group.
1. Access Web Cong and select the Scan tab > Contacts.
2. Select the number that you want to register, and then click Edit.
3. Select a group from Type.
4. Click Select for Contact(s) for Group.
e available destinations are displayed.
5. Select the destination that you want to register to the group, and then click Select.
6. Enter a Name and Index Word.
7. Select whether or not you assign the registered group to the frequently used group.
Note:
Destinations can be registered to multiple groups.
8. Click Apply.
Related Information
&“Running Web Cong on a Web Browser” on page 26
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Backing Up and Importing Contacts
Using Web Cong or other tools, you can back up and import contacts.
For Web Cong, you can back up contacts by exporting the scanner settings that include contacts. e exported
le cannot be edited because it is exported as a binary le.
When importing the scanner settings to the scanner, contacts are overwritten.
For Epson Device Admin, only contacts can be exported from the device’s property screen. Also, if you do not
export the security-related items, you can edit the exported contacts and import them because this can be saved as
a SYLK le or CSV le.
Importing Contacts Using Web Cong
If you have a scanner that allows you to backup contacts and is compatible with this scanner, you can register
contacts easily by importing the backup le.
Note:
For instructions on how to back up the scanner contacts, see the manual provided with the scanner.
Follow the steps below to import the contacts to this scanner.
1. Access Web Cong, select Device Management tab > Export and Import Setting Value > Import.
2. Select the backup le you created in File, enter the password, and then click Next.
3. Select the Contacts checkbox, and then click Next.
Backing up Contacts Using Web Cong
Contacts data may be lost due to a scanner malfunction. We recommend that you make a backup of the data
whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering
data and/or settings even during a warranty period.
Using Web Cong, you can back up the contact data stored in the scanner to the computer.
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Export.
2. Select the Contacts checkbox under the Scan category.
3. Enter a password to encrypt the exported le.
You need the password to import the le. Leave this blank if you do not want to encrypt the le.
4. Click Export.
Export and Bulk Registration of Contacts Using Tool
If you use Epson Device Admin, you can back up just the contacts and edit the exported les, then register them all
at once.
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It is useful if you want to back up only the contacts or when you replace the scanner and you want to transfer the
contacts from the old one to new one.
Exporting Contacts
Save the contacts information to the le.
You can edit les saved in SYLK format or csv format by using a spreadsheet application or text editor. You can
register all at once aer deleting or adding the information.
Information that includes security items such as password and personal information can be saved in binary format
with a password. You cannot edit the le. is can be used as the backup le of the information including the
security items.
1. Start Epson Device Admin.
2. Select Devices on the side bar task menu.
3. Select the device you want to congure from the device list.
4. Click Device Conguration on the Home tab on the ribbon menu.
When the administrator password has been set, enter the password and click OK.
5. Click Common > Contacts.
6. Select the export format from Export > Export items.
❏All Items
Export the encrypted binary le. Select when you want to include the security items such as password and
personal information. You cannot edit the le. If you select it, you have to set the password. Click
Conguration and set a password between 8 and 63 characters long in ASCII. is password is required
when importing the binary le.
❏Items except Security Information
Export the SYLK format or csv format les. Select when you want to edit the information of the exported
le.
7. Click Export.
8. Specify the place to save the le, select the le type, and then click Save.
e completion message is displayed.
9. Click OK.
Check that the le is saved to the specied place.
Importing Contacts
Import the contacts information from the le.
You can imp o r t t he les saved in SYLK format or csv format or the backed-up binary le that includes the security
items.
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1. Start Epson Device Admin.
2. Select Devices on the side bar task menu.
3. Select the device you want to congure from the device list.
4. Click Device Conguration on the Home tab on the ribbon menu.
When the administrator password has been set, enter the password and click OK.
5. Click Common > Contacts.
6. Click Browse on Import.
7. Select the le you want to import and then click Open.
When you select the binary le, in Password enter the password you set when exporting the le.
8. Click Import.
e conrmation screen is displayed.
9. Click OK.
e validation result is displayed.
❏Edit the information read
Click when you want to edit the information individually.
❏Read more le
Click when you want to import multiple les.
10. Click Import, and then click OK on the import completion screen.
Return to the device's property screen.
11. Click Transmit.
12. Click OK on the conrmation message.
e settings are sent to the scanner.
13. On the sending completion screen, click OK.
e scanner's information is updated.
Open the contacts from Web Cong or scanner's control panel, and then check that the contact is updated.
Cooperation between the LDAP Server and Users
When cooperating with the LDAP server, you can use the address information registered to the LDAP server as the
destination of an email.
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Conguring the LDAP Server
To use the LDAP server information, register it on the scanner.
1. Access the Web Cong and select the Network tab > LDAP Server > Basic.
2. Enter a value for each item.
3. Select OK.
e settings you have selected are displayed.
LDAP Server Setting Items
Items Settings and Explanation
Use LDAP Server Select Use or Do Not Use.
LDAP Server Address Enter the address of the LDAP server. Enter between 1 and 255 characters of
either IPv4, IPv6, or FQDN format. For the FQDN format, you can use alphanumeric
characters in ASCII (0x20-0x7E) and "- " except for the beginning and end of the
address.
LDAP server Port Number Enter the LDAP server port number between 1 and 65535.
Secure Connection Specify the authentication method when the scanner accesses the LDAP server.
Certicate Validation When this is enabled, the certicate of the LDAP sever is validated. We
recommend this is set to Enable.
To set up, the CA Certicate needs to be imported to the scanner.
Search Timeout (sec) Set the length of time for searching before timeout occurs between 5 and 300.
Authentication Method Select one of the methods.
If you select Kerberos Authentication, select Kerberos Settings to make
settings for Kerberos.
To perform Kerberos Authentication, the following environment is required.
❏The scanner and the DNS server can communicate.
❏The time of the scanner, KDC server, and the server that is required for
authentication (LDAP server, SMTP server, File server) are synchronized.
❏When the service server is assigned as the IP address, the FQDN of the service
server is registered on the DNS server reverse lookup zone.
Kerberos Realm to be Used If you select Kerberos Authentication for Authentication Method, select the
Kerberos realm that you want to use.
Administrator DN / User Name Enter the user name for the LDAP server in 128 characters or less in Unicode
(UTF-8). You cannot use control characters, such as 0x00-0x1F and 0X7F. This
setting is not used when Anonymous Authentication is selected as the
Authentication Method. If you do not specify this, leave it blank.
Password Enter the password for the LDAP server authentication in 128 characters or less in
Unicode (UTF-8). You cannot use control characters, such as 0x00-0x1F and 0X7F.
This setting is not used when Anonymous Authentication is selected as the
Authentication Method. If you do not specify this, leave it blank.
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Kerberos Settings
If you select Kerberos Authentication for Authentication Method of LDAP Server > Basic, make the following
Kerberos settings from the Network tab > Kerberos Settings. You can register up to 10 settings for the Kerberos
settings.
Items Settings and Explanation
Realm (Domain) Enter the realm of the Kerberos authentication in 255 characters or less in ASCII
(0x20-0x7E). If you do not register this, leave it blank.
KDC Address Enter the address of the Kerberos authentication server. Enter 255 characters or
less in either IPv4, IPv6 or FQDN format. If you do not register this, leave it blank.
Port Number (Kerberos) Enter the Kerberos server port number between 1 and 65535.
Conguring the LDAP Server Search Settings
When you set up the search settings, you can use the email address registered to the LDAP server.
1. Access Web Cong and select the Network tab > LDAP Server > Search Settings.
2. Enter a value for each item.
3. Click OK to display the setting result.
e settings you have selected are displayed.
LDAP Server Search Setting Items
Items Settings and Explanation
Search Base (Distinguished Name) If you want to search an arbitrary domain, specify the domain name of the LDAP
server. Enter between 0 and 128 characters in Unicode (UTF-8). If you do not
search for arbitrary attribute, leave this blank.
Example for the local server directory: dc=server,dc=local
Number of search entries Specify the number of search entries between 5 and 500. The specied number of
the search entries is saved and displayed temporarily. Even if the number of the
search entries is over the specied number and an error message appears, the
search can be completed.
User name Attribute Specify the attribute name to display when searching for user names. Enter
between 1 and 255 characters in Unicode (UTF-8). The rst character should be a-z
or A-Z.
Example: cn, uid
User name Display Attribute Specify the attribute name to display as the user name. Enter between 0 and 255
characters in Unicode (UTF-8). The rst character should be a-z or A-Z.
Example: cn, sn
Email Address Attribute Specify the attribute name to display when searching for email addresses. Enter a
combination of between 1 and 255 characters using A-Z, a-z, 0-9, and -. The rst
character should be a-z or A-Z.
Example: mail
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Items Settings and Explanation
Arbitrary Attribute 1 - Arbitrary
Attribute 4
You can specify other arbitrary attributes to search for. Enter between 0 and 255
characters in Unicode (UTF-8). The rst character should be a-z or A-Z. If you do
not want to search for arbitrary attributes, leave this blank.
Example: o, ou
Checking the LDAP Server Connection
Performs the connection test to the LDAP server by using the parameter set on LDAP Server > Search Settings.
1. Access Web Cong and select the Network tab > LDAP Server > Connection Test.
2. Select Start.
e connection test is started. Aer the test, the check report is displayed.
LDAP Server Connection Test References
Messages Explanation
Connection test was successful. This message appears when the connection with the server is successful.
Connection test failed.
Check the settings.
This message appears for the following reasons:
❏The LDAP server address or the port number is incorrect.
❏A timeout has occurred.
❏Do Not Use is selected as the Use LDAP Server.
❏If Kerberos Authentication is selected as the Authentication Method,
settings such as Realm (Domain), KDC Address and Port Number (Kerberos)
are incorrect.
Connection test failed.
Check the date and time on your
product or server.
This message appears when the connection fails because the time settings for the
scanner and the LDAP server are mismatched.
Authentication failed.
Check the settings.
This message appears for the following reasons:
❏User Name and/or Password is incorrect.
❏If Kerberos Authentication is selected as the Authentication Method, the
time/date may not be congured.
Cannot access the product until
processing is complete.
This message appears when the scanner is busy.
Customizing the Control Panel Display (Presets/Edit
Home)
You can register frequently used scanning setting as Presets. You can register up to 48 presets and add the icon of
the registered preset to the home screen using Edit Home.
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Registering Presets
Note:
❏You can register the current settings by selecting on the scan settings screen.
❏You can also register Presets in Web Cong.
Select the Scan tab > Presets.
1. Select Presets on the home screen of the scanner’s control panel.
2. Select .
3. Select the menu you want to use to register a preset.
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4. Set each item, and then select .
5. Make the preset settings.
❏Name: Set the name.
❏Set Icon: Set the image and color of the icon you want to display.
❏Quick Send Setting: Immediately starts scanning without conrmation when the preset is selected.
❏Contents: Check scan settings.
6. Select OK.
Menu Options of Presets
You can change the settings of a preset by selecting in each preset.
Change Name:
Changes the preset name.
Change Icon:
Changes the icon image and color of the preset.
Quick Send Setting:
Immediately starts scanning without conrmation when the preset is selected.
Change Position:
Changes the display order of the presets.
Delete:
Deletes the preset.
Add or Remove Icon on Home:
Adds or deletes the preset icon from the home screen.
Conrm Details:
View the settings of a preset. You can load the preset by selecting Use is Setting.
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Editing the Home Screen of the Control Panel (Edit Home)
You can customize the home screen by selecting Settings > Edit Home on the scanner's control panel.
❏Layout : Changes the display method of the menu icons.
“Changing the Layout of the Home Screen” on page 96
❏Add Icon: Adds icons to the Presets settings you have made, or restores icons that have been removed from the
screen.
“Add Icon” on page 97
❏Remove Icon : Removes icons from the home screen.
“Remove Icon” on page 98
❏Move Icon : Changes the display order of the icons.
“Move Icon” on page 98
❏Restore Default Icon Display : Restores the default display settings for the home screen.
❏Wall Paper : Change the wallpaper color for the home screen.
Changing the Layout of the Home Screen
1. Select Settings > Edit Home > Layout on the scanner's control panel.
2. Select Line or Matrix.
Line:
Matrix:
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3. Select to return and check the home screen.
Add Icon
1. Select Settings > Edit Home >Add Icon on the scanner's control panel.
2. Select Function or Presets.
❏Function: Displays the default functions shown on the home screen.
❏Presets: Displays registered presets.
3. Select the item you want to add to the home screen.
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4. Select the blank space where you want to add the item.
If you want to add multiple icons, repeat steps 3 to 4.
5. Select to return and check the home screen.
Remove Icon
1. Select Settings > Edit Home > Remove Icon on the scanner's control panel.
2. Select the icon you want to remove.
3. Select Yes to nish.
If you want to remove multiple icons, repeat procedure 2 to 3.
4. Select to return to the Edit Home screen.
5. Select to return and check the home screen.
Move Icon
1. Select Settings > Edit Home > Move Icon on the scanner's control panel.
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2. Select the icon you want to move.
3. Select the destination frame.
If another icon is already set in the destination frame, the icons are replaced.
4. Select to return to the Edit Home screen.
5. Select to return and check the home screen.
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Scanning
Scanning Using the Scanner's Control Panel..............................101
Scanning Using Presets Settings.......................................120
Scanning from a Computer..........................................120
Scanning from Smart Device (Epson Smart Panel)......................... 127
Scanning Using the Scanner's Control Panel
You can save scanned images from the scanner's control panel to the following destinations.
Computer
You can save the scanned image to a computer connected to the scanner.
Network Folder/FTP
You can save the scanned image to a pre-congured network folder.
Email
You can send the scanned image by email directly from the scanner through a pre-congured email server.
Cloud
You can send the scanned image directly to cloud services that have been registered in advance.
Memory Device
You can save the scanned image directly to a USB memory device connected to the scanner.
WSD
You can save the scanned image to a computer connected to the scanner using the WSD feature.
Related Information
&“Scanning Originals to a Computer” on page 101
&“Scanning to a Network Folder” on page 102
&“Scanning Originals to an Email” on page 107
&“Scanning to the Cloud” on page 111
&“Scanning to a Memory Device” on page 114
&“Scanning Using WSD” on page 118
Scanning Originals to a Computer
Note:
Before scanning, install Epson ScanSmart on your computer.
1. Place the originals.
2. Select Computer on the home screen of the scanner’s control panel.
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101
3. Select the computer to which you want to save the scanned images.
4. Select the scanning side from 1-Sided or 2-Sided.
5. Select , check the Scanner Settings, and then change them if necessary.
You can change the settings such as Slow or DFDS Function.
6. Tap
x
.
Epson ScanSmart automatically starts on your computer, and scanning starts.
Related Information
&“Application for Scanning from a Computer (Epson ScanSmart)” on page 25
Scanning to a Network Folder
You can save the scanned image to a specied folder on a network. You can specify the folder by entering a folder
path directly, but it may be easier if you register the folder information in the contacts list rst.
Before scanning, you need to set a network folder or FTP server.
Note:
❏Make sure the scanner’s Date/Time and Time Dierence settings are correct. Select Settings > Basic Settings > Date/
Time Settings on the control panel.
❏You can check destination before scanning. Select Settings > Scanner Settings, and then enable the Conrm Recipient.
1. Place the originals.
2. Select Network Folder/FTP on the home screen of the scanner’s control panel.
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102
3. Specify the folder.
❏To select frequently used addresses: Select the icons displayed on the screen.
❏To enter the folder path directly: Select Keyboard. Select Communication Mode, and then enter the folder
path as the Location (Required). Set the other items necessary.
❏To select from the contacts list: Select Contacts, select a contact, and then select Close.
You can search for a folder from the contacts list. Enter the search keyword into the box at the top of the
screen.
4. Select Scan Settings, check settings such as the save format, and then change them if necessary.
Note:
Select to save your settings as a preset.
5. Select , check the Scanner Settings, and then change them if necessary.
You can change the settings such as Slow or DFDS Function.
6. Tap
x
.
Related Information
&“Setting a Shared Network Folder” on page 69
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Destination Menu Options for Scanning to a Folder
Keyboard:
Open the Edit Location screen. Enter the folder path and set each item on the screen.
❏Communication Mode
Select the communication mode for the folder.
❏Location (Required)
Enter a folder path in which to save the scanned image. Enter the folder path in the following
format.
When using SMB: \\host name\folder name
When using FTP: p://host name/folder name
When using FTPS: ps://host name/folder name
When using WebDAV (HTTP): http://host name/folder name
When using WebDAV (HTTPS): https://host name/folder name
❏User Name
Enter a user name to log on to the specied folder.
❏Password
Enter a password corresponding to the user name.
❏Connection Mode
Select the connection mode for the folder.
❏Port Number
Enter a port number for the folder.
❏Proxy Server Settings:
Select whether or not to use a proxy server.
Contacts:
Select a folder in which to save the scanned image from the contacts list.
Scan Menu Options for Scanning to a Folder
Note:
e items may not be available depending on other settings you made.
Image Type:
Select the color of the output image.
When you select the following, the scanner detects the color of the originals automatically and saves
the images using the detected colors.
❏Color/Grayscale:
Converts the scanned image into 24-bit color or 8-bit gray.
❏Color/Black & White:
Converts the scanned image into 24-bit color or monochrome (black and white binary).
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File Format:
Select the format in which to save the scanned image.
When you want to save as PDF, PDF/A, or TIFF, select whether to save all originals as one le (multi-
page) or save each original separately (single page).
❏Compression Ratio:
Select how much to compress the scanned image.
❏PDF Settings:
When you have selected PDF as the save format setting, use these settings to protect PDF les.
To create a PDF le that requires a password when opening, set Document Open Password. To
create a PDF le that requires a password when printing or editing, set Permissions Password.
Resolution:
Select the scanning resolution.
2-Sided:
Scan both sides of the original.
❏Binding(Original):
Select the binding direction of the original.
Original Size:
Select the size of the original you placed.
❏Crop Margins for Size "Auto":
Adjust the cropping area when selecting Auto Detect.
❏Scan laminated card:
For laminated originals, transparent areas around the edges are also scanned.
Note:
e appropriate eects may not be achieved depending on the original.
Rotate:
Rotate the scanned image clockwise. Select the rotation angle depending on the original you want to
scan.
Density:
Select the contrast of the scanned image.
Remove Background:
Remove the background color of the originals from the scanned image.
To use this feature, the background color of the originals should be the lightest color in the originals,
and should be uniform. is feature is not applied correctly if there are patterns in the background,
or there are text or illustrations which are a lighter color than the background.
Text Enhancement:
Make blurred letters in the original clear and sharp.
Scanning
>
Scanning Using the Scanner's Control Panel
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❏Edge Enhancement:
You can enhance the text edges (the border between the text and the background).
When you increase the value, the edges of thin text become black.
Decrease the value if there is too much noise in the scanned image.
❏reshold:
You can adjust the borderline for monochrome binary (black or white).
e black areas become larger when you increase the value, and the white areas become larger
when you decrease the value.
❏Noise reduction level:
You can adjust the level of noise reduction (unnecessary black dots).
e higher the level, the more noise reduction is applied.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround:
Remove the shadows at the edge of the original.
Correct Document Skew:
Correct skew in the scanned image.
is feature may not be able to correct documents that have been over skewed.
Skip Blank Pages:
Skip blank pages when scanning if there are any in the originals.
If the result is not what you expected, adjust detection level.
Note:
❏Some pages may be incorrectly skipped as blank pages.
❏is feature is not available when scanning double-sided originals that are stitched.
Automatic Feeding Mode:
Set Automatic Feeding Mode. is feature allows you to scan originals automatically when they are
loaded in the ADF. is feature is useful when scanning dierent sizes or types of originals one by
one.
Adjust the edge guides of the scanner before placing each original.
Detect Double Feed:
Display a warning when multiple originals are fed at the same time.
❏Ultrasonic sensor: Detect a double feed using an ultrasonic sensor.
❏Length: Detect a double feed by the length. When the length of the second original scanned is
dierent from the rst, this is identied as a double feed.
File Name:
❏Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
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❏Add Date:
Add the date to the le name.
❏Add Time:
Add the time to the le name.
Clear All Settings
Resets the scan settings to their defaults.
Scanning Originals to an Email
You can send the scanned image by email directly from the scanner. Before scanning, you need to congure the
email server.
You can specify the email address by entering directly, but it may be easier if you register the email address in the
contacts list rst.
Note:
❏Make sure the scanner’s Date/Time and Time Dierence settings are correct. Select Settings > Basic Settings > Date/
Time Settings on the control panel.
❏You can check destination before scanning. Select Settings > Scanner Settings, and then enable the Conrm Recipient.
1. Place the originals.
2. Select Email on the home screen of the scanner’s control panel.
3. Specify the destination.
❏To select frequently used addresses: Select the icons displayed on the screen.
❏To enter the email address manually: Select Keyboard, enter the email address, and then select OK.
❏To select from the contacts list: Select Contacts, select a contact or a group, and then select Close.
You can search for a contact from the contacts list. Enter the search keyword into the box at the top of the
screen.
❏To select from the history list: Select History, select a contact, and then select Close.
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Note:
❏e number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10
addresses and groups.
If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the
groups into account.
❏Select the address box at the top of the screen to display the list of selected addresses.
4. Select Scan Settings, check settings such as the save format, and then change them if necessary.
Note:
Select to save your settings as a preset.
5. Select , check the Scanner Settings, and then change them if necessary.
You can change the settings such as Slow or DFDS Function.
6. Tap
x
.
Related Information
&“Conguring a Mail Server” on page 66
Scan Menu Options for Scanning to an Email
Note:
e items may not be available depending on other settings you made.
Image Type:
Select the color of the output image.
When you select the following, the scanner detects the color of the originals automatically and saves
the images using the detected colors.
❏Color/Grayscale:
Converts the scanned image into 24-bit color or 8-bit gray.
❏Color/Black & White:
Converts the scanned image into 24-bit color or monochrome (black and white binary).
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File Format:
Select the format in which to save the scanned image.
When you want to save as PDF, PDF/A, or TIFF, select whether to save all originals as one le (multi-
page) or save each original separately (single page).
❏Compression Ratio:
Select how much to compress the scanned image.
❏PDF Settings:
When you have selected PDF as the save format setting, use these settings to protect PDF les.
To create a PDF le that requires a password when opening, set Document Open Password. To
create a PDF le that requires a password when printing or editing, set Permissions Password.
Resolution:
Select the scanning resolution.
2-Sided:
Scan both sides of the original.
❏Binding(Original):
Select the binding direction of the original.
Original Size:
Select the size of the original you placed.
❏Crop Margins for Size "Auto":
Adjust the cropping area when selecting Auto Detect.
❏Scan laminated card:
For laminated originals, transparent areas around the edges are also scanned.
Note:
e appropriate eects may not be achieved depending on the original.
Rotate:
Rotate the scanned image clockwise. Select the rotation angle depending on the original you want to
scan.
Density:
Select the contrast of the scanned image.
Remove Background:
Remove the background color of the originals from the scanned image.
To use this feature, the background color of the originals should be the lightest color in the originals,
and should be uniform. is feature is not applied correctly if there are patterns in the background,
or there are text or illustrations which are a lighter color than the background.
Text Enhancement:
Make blurred letters in the original clear and sharp.
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❏Edge Enhancement:
You can enhance the text edges (the border between the text and the background).
When you increase the value, the edges of thin text become black.
Decrease the value if there is too much noise in the scanned image.
❏reshold:
You can adjust the borderline for monochrome binary (black or white).
e black areas become larger when you increase the value, and the white areas become larger
when you decrease the value.
❏Noise reduction level:
You can adjust the level of noise reduction (unnecessary black dots).
e higher the level, the more noise reduction is applied.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround:
Remove the shadows at the edge of the original.
Correct Document Skew:
Correct skew in the scanned image.
is feature may not be able to correct documents that have been over skewed.
Skip Blank Pages:
Skip blank pages when scanning if there are any in the originals.
If the result is not what you expected, adjust detection level.
Note:
❏Some pages may be incorrectly skipped as blank pages.
❏is feature is not available when scanning double-sided originals that are stitched.
Automatic Feeding Mode:
Set Automatic Feeding Mode. is feature allows you to scan originals automatically when they are
loaded in the ADF. is feature is useful when scanning dierent sizes or types of originals one by
one.
Adjust the edge guides of the scanner before placing each original.
Detect Double Feed:
Display a warning when multiple originals are fed at the same time.
❏Ultrasonic sensor: Detect a double feed using an ultrasonic sensor.
❏Length: Detect a double feed by the length. When the length of the second original scanned is
dierent from the rst, this is identied as a double feed.
Subject:
Enter a subject for the email in alphanumeric characters and symbols.
Attached File Max Size:
Select the maximum le size that can be attached to the email.
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110
File Name:
❏Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
❏Add Date:
Add the date to the le name.
❏Add Time:
Add the time to the le name.
Clear All Settings
Resets the scan settings to their defaults.
Scanning to the Cloud
You can send scanned images to could services. Before using this feature, make settings using Epson Connect. See
the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
1. Place the originals.
2. Select Cloud on the home screen of the scanner’s control panel.
3. Select on the top of the screen, and then select a destination.
4. Set items on Basic Settings tab, such as the save format.
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5. Select Advanced, and then check settings, and change them if necessary.
Note:
Select to save your settings as a preset.
6. Select , check the Scanner Settings, and then change them if necessary.
You can change the settings such as Slow or DFDS Function.
7. Tap
x
.
Basic Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
Image Type:
Select the color of the output image.
When you select the following, the scanner detects the color of the originals automatically and saves
the images using the detected colors.
❏Color/Grayscale:
Converts the scanned image into 24-bit color or 8-bit gray.
File Format:
Select the format in which to save the scanned image.
When you want to save as PDF, select whether to save all originals as one le (multi-page) or save
each original separately (single page).
2-Sided:
Scan both sides of the original.
❏Binding(Original):
Select the binding direction of the original.
Original Size:
Select the size of the original you placed.
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❏Crop Margins for Size "Auto":
Adjust the cropping area when selecting Auto Detect.
❏Scan laminated card:
For laminated originals, transparent areas around the edges are also scanned.
Note:
e appropriate eects may not be achieved depending on the original.
Advanced Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
Resolution:
Select the scanning resolution.
Rotate:
Rotate the scanned image clockwise. Select the rotation angle depending on the original you want to
scan.
Density:
Select the contrast of the scanned image.
Remove Background:
Remove the background color of the originals from the scanned image.
To use this feature, the background color of the originals should be the lightest color in the originals,
and should be uniform. is feature is not applied correctly if there are patterns in the background,
or there are text or illustrations which are a lighter color than the background.
Text Enhancement:
Make blurred letters in the original clear and sharp.
❏Edge Enhancement:
You can enhance the text edges (the border between the text and the background).
When you increase the value, the edges of thin text become black.
Decrease the value if there is too much noise in the scanned image.
❏reshold:
You can adjust the borderline for monochrome binary (black or white).
e black areas become larger when you increase the value, and the white areas become larger
when you decrease the value.
❏Noise reduction level:
You can adjust the level of noise reduction (unnecessary black dots).
e higher the level, the more noise reduction is applied.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
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❏Surround:
Remove the shadows at the edge of the original.
Correct Document Skew:
Correct skew in the scanned image.
is feature may not be able to correct documents that have been over skewed.
Skip Blank Pages:
Skip blank pages when scanning if there are any in the originals.
If the result is not what you expected, adjust detection level.
Note:
❏Some pages may be incorrectly skipped as blank pages.
❏is feature is not available when scanning double-sided originals that are stitched.
Automatic Feeding Mode:
Set Automatic Feeding Mode. is feature allows you to scan originals automatically when they are
loaded in the ADF. is feature is useful when scanning dierent sizes or types of originals one by
one.
Adjust the edge guides of the scanner before placing each original.
Detect Double Feed:
Display a warning when multiple originals are fed at the same time.
❏Ultrasonic sensor: Detect a double feed using an ultrasonic sensor.
❏Length: Detect a double feed by the length. When the length of the second original scanned is
dierent from the rst, this is identied as a double feed.
Clear All Settings
Resets the scan settings to their defaults.
Scanning to a Memory Device
You can save the scanned image to an external USB device.
1. Place the originals.
2. Insert a memory device into the scanner's external interface USB port.
3. Select Memory Device on the home screen of the scanner’s control panel.
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4. Set items on Basic Settings tab, such as the save format.
5. Select Advanced, and then check settings, and change them if necessary.
Note:
Select to save your settings as a preset.
6. Select , check the Scanner Settings, and then change them if necessary.
You can change the settings such as Slow or DFDS Function.
7. Tap
x
.
Related Information
&“Inserting and Removing an External USB Device” on page 20
Basic Menu Options for Scanning to a Memory Device
Note:
e items may not be available depending on other settings you made.
Image Type:
Select the color of the output image.
When you select the following, the scanner detects the color of the originals automatically and saves
the images using the detected colors.
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❏Color/Grayscale:
Converts the scanned image into 24-bit color or 8-bit gray.
❏Color/Black & White:
Converts the scanned image into 24-bit color or monochrome (black and white binary).
File Format:
Select the format in which to save the scanned image.
When you want to save as PDF, PDF/A, or TIFF, select whether to save all originals as one le (multi-
page) or save each original separately (single page).
❏Compression Ratio:
Select how much to compress the scanned image.
❏PDF Settings:
When you have selected PDF as the save format setting, use these settings to protect PDF les.
To create a PDF le that requires a password when opening, set Document Open Password. To
create a PDF le that requires a password when printing or editing, set Permissions Password.
Resolution:
Select the scanning resolution.
2-Sided:
Scan both sides of the original.
❏Binding(Original):
Select the binding direction of the original.
Original Size:
Select the size of the original you placed.
❏Crop Margins for Size "Auto":
Adjust the cropping area when selecting Auto Detect.
❏Scan laminated card:
For laminated originals, transparent areas around the edges are also scanned.
Note:
e appropriate eects may not be achieved depending on the original.
Rotate:
Rotate the scanned image clockwise. Select the rotation angle depending on the original you want to
scan.
Advanced Menu Options for Scanning to a Memory Device
Note:
e items may not be available depending on other settings you made.
Density:
Select the contrast of the scanned image.
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Remove Background:
Remove the background color of the originals from the scanned image.
To use this feature, the background color of the originals should be the lightest color in the originals,
and should be uniform. is feature is not applied correctly if there are patterns in the background,
or there are text or illustrations which are a lighter color than the background.
Text Enhancement:
Make blurred letters in the original clear and sharp.
❏Edge Enhancement:
You can enhance the text edges (the border between the text and the background).
When you increase the value, the edges of thin text become black.
Decrease the value if there is too much noise in the scanned image.
❏reshold:
You can adjust the borderline for monochrome binary (black or white).
e black areas become larger when you increase the value, and the white areas become larger
when you decrease the value.
❏Noise reduction level:
You can adjust the level of noise reduction (unnecessary black dots).
e higher the level, the more noise reduction is applied.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround:
Remove the shadows at the edge of the original.
Correct Document Skew:
Correct skew in the scanned image.
is feature may not be able to correct documents that have been over skewed.
Skip Blank Pages:
Skip blank pages when scanning if there are any in the originals.
If the result is not what you expected, adjust detection level.
Note:
❏Some pages may be incorrectly skipped as blank pages.
❏is feature is not available when scanning double-sided originals that are stitched.
Automatic Feeding Mode:
Set Automatic Feeding Mode. is feature allows you to scan originals automatically when they are
loaded in the ADF. is feature is useful when scanning dierent sizes or types of originals one by
one.
Adjust the edge guides of the scanner before placing each original.
Detect Double Feed:
Display a warning when multiple originals are fed at the same time.
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❏Ultrasonic sensor: Detect a double feed using an ultrasonic sensor.
❏Length: Detect a double feed by the length. When the length of the second original scanned is
dierent from the rst, this is identied as a double feed.
File Name:
❏Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
❏Add Date:
Add the date to the le name.
❏Add Time:
Add the time to the le name.
Clear All Settings
Resets the scan settings to their defaults.
Scanning Using WSD
Note:
❏is feature is only available for computers running Windows 10/Windows 8.1/Windows 8.
❏If you are using Windows 7, you need to setup your computer in advance using this feature.
1. Place the originals.
2. Select WSD on the home screen of the scanner’s control panel.
3. Select a computer.
4. Tap
x
.
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following conditions must be met to set up a WSD port.
❏e scanner and the computer are connected to the network.
❏e scanner driver is installed on the computer.
1. Tur n t he scanner on.
2. Click the start button on the computer, and then click Network.
3. Right-click the scanner, and then click Install.
Click Continue when the User Account Control screen is displayed.
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Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e scanner name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check a scanner’s name that was set on the network from the scanner’s control panel.
4. Click the message displayed on the computer, which says that your device is ready to use.
5. Check the message on the screen, and then click Close.
6. Open the Devices and Printers screen.
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
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7. Check that an icon with the scanner’s name is displayed on the network.
Select the scanner name when using with WSD.
Scanning Using Presets Settings
You can load the pre-congured Presets settings you want to use to scan.
1. Use one of the following methods to load the Presets.
❏Select Presets on the home screen of the scanner’s control panel, and then select the setting from the list.
❏Select on the scanning menu, and then select the setting from the list.
❏If you have added the Presets icon to the home screen, select the icon on the home screen.
Note:
If you have enabled Quick Send in the preset settings, on the preset setting, loading is skipped and scanning starts
immediately.
2. If the loading conrmation screen is displayed, select Close to close the screen.
3. Check the loaded Presets settings.
4. Tap
x
.
Related Information
&“Registering Presets” on page 94
Scanning from a Computer
Scanning Using Epson ScanSmart
Use the scanning application Epson ScanSmart to scan.
is application allows you to scan documents easily, and then save the scanned images in simple steps. See the
Epson ScanSmart help for details on how to use the application. is section explains how to scan and save to a
PDF le as a basic step.
1. Place the originals on your scanner.
2. Start Epson ScanSmart.
❏Windows 10
Click the start button, and then select Epson Soware > Epson ScanSmart.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
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❏Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.
❏Mac OS
Open the Applications folder and select Epson ScanSmart.
3. Click Scan double-sided or Scan single-sided.
Scanning starts automatically.
4. Check the scanned images, and organize them if necessary.
❏You can add originals and scan them by clicking Scan.
❏You can use the buttons at the top of the screen to rotate scanned images.
❏You can choose to keep or discard the back sides of double-sided scanned images from Include back sides.
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8. Click Save.
e scanned image is saved to the specied folder.
Required Settings for Special Originals in Epson Scan 2 Window
You need to set certain items on the Main Settings tab in Epson Scan 2 window when scanning special originals.
When you are using Epson ScanSmart, you can open the window by pressing the Settings button > Scanner
Settings tab > Scan Settings.
Type of Original Required Settings
Envelopes Select O in Detect Double Feed.
Plastic cards Select Plastic Card on the Document Size list, or select O in Detect Double Feed.
Carrier Sheet ❏If you select Auto Detect from the Document Size list, paper skew in the original is
automatically corrected even if you select O in Correct Document Skew.
❏If you select a other size than Auto Detect from the Document Size list, you can only use
Contents Skew when using Correct Document Skew.
Paper Skew is not applied when this is selected. When you select Paper and Contents Skew,
only contents skew is corrected.
Large size originals If the size of the original you want to scan is not on the Document Size list, select Customize to
open the Document Size Settings window. Next, create the size manually on the window.
Long paper If the size is not listed on the Document Size list, select Auto Detect (Long Paper) or select
Customize to create a custom document size.
Laminated cards To scan transparent areas around the edges, select Customize on the Document Size list to open
the Document Size Settings window. Next, select Scan laminated card in the window.
Note:
e appropriate eect may not be achieved depending on the original. If transparent areas
around the edges are not scanned, select Customize from the Document Size list, and then
create the size manually.
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Scanning Dierent Sizes or Types of Originals One by One
Continuously (Automatic Feeding Mode)
You can scan dierent sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the
scanner starts scanning automatically when originals are loaded into the scanner.
1. Start Epson ScanSmart.
2. Click Settings.
3. Click Scan Settings on the Scanner Settings tab.
e Epson Scan 2 window is displayed.
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4. Select Automatic Feeding Mode on the Main Settings tab.
5. Make other settings for scanning on the Epson Scan 2 window.
Note:
You can make timeout settings to nish Automatic Feeding Mode.
Select Settings on the Document Source list to open the Document Source Settings window. Set Automatic Feeding
Mode Timeout (minutes) on the window.
6. Click Save to close the Epson Scan 2 window.
7. Click Close to close the Settings window.
8. Click Scan double-sided or Scan single-sided.
Automatic Feeding Mode starts.
9. Adjust the edge guides, and then place the original in the ADF.
Scanning starts automatically.
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10. Aer scanning stops, place the next original in the ADF.
Repeat this procedure until you have scanned all originals.
Note:
❏If you want to scan originals that are detected as double feeds, for example plastic cards or envelopes, skip double
feed detection. On the scanner's control panel, select the Scanner Settings, and then enable DFDS Function before
placing the original.
❏If you want to scan originals that are likely to jam, for example thin paper, slow down the scanning speed. On the
scanner's control panel, select the Scanner Settings, and then enable Slow before placing the original.
11. Aer you have scanned all originals, close Automatic Feeding Mode.
Click Finish on the Automatic Feeding Mode window displayed on your computer.
Follow the instructions of the Epson ScanSmart to save the scanned image.
Scanning from Smart Device (Epson Smart Panel)
To scan from your smart device, search for and install Epson Smart Panel from App Store or Google Play.
Note:
Connect the scanner to the smart device before scanning.
1. Place the original.
2. Start Epson Smart Panel.
3. Follow the on-screen instructions to scan.
e scanned image is saved to your smart device, send to cloud service, or send to email.
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Menu Options for Settings
Basic Settings....................................................129
Scanner Settings..................................................130
Edit Home...................................................... 131
User Settings.....................................................132
Network Settings..................................................132
Web Service Settings...............................................133
Contacts Manager.................................................134
System Administration.............................................134
Device Information................................................135
Scanner Maintenance.............................................. 136
Roller Replacement Alert Setting......................................136
Regular Cleaning Alert Settings.......................................136
Basic Settings
LCD Brightness
Adjust the brightness of the LCD screen.
Sounds
❏Button Press: Set the volume for tapping sounds on the control panel, or when authentication is
successful on the login screen.
❏Error Notice: Set the volume for when an error occurs, or an authentication fails on the login
screen.
Sleep Timer
Adjust the time period for entering sleep mode (energy saving mode) when the scanner has not
performed any operations. e LCD screen turns black when the set time has passed.
Power O Settings
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
❏Power O If Inactive
Select this setting to turn the scanner o automatically if it is not used for a specied period of
time. Any increase will aect the product’s energy eciency. Please consider the environment
before making any change.
❏Power O If Disconnected
Select this setting to turn the scanner o aer 30 minutes when all ports including the USB port
are disconnected. is feature may not be available depending on your region.
Date/Time Settings
❏Date/Time: Enter the current date and time.
❏Daylight Saving Time: Select the summer time setting that applies to your area.
❏Time Dierence: Enter the time dierence between your local time and UTC (Coordinated
Universal Time).
Language
Select the country or region in which you are using your scanner.
Keyboard
Change the layout of the keyboard on the LCD screen.
Operation Time Out
Select On to return to the initial screen when no operations have been performed for the specied
time.
PC Connection via USB
You can restrict the usage of the USB connection from the computer. If you want to restrict it, select
Disable.
Menu Options for Settings
>
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129
Direct power on
Turn on the scanner directly when the scanner is connected to the power source, without pressing the
power button.
Scanner Settings
Slow
Slows down the feeding speed whenever scanning. When set to On, the icon changes to .
Enable this in the following situations:
❏When originals jam frequently
❏When loading thin originals
❏When scanning dierent types or sizes of originals at once
❏If you feel that the scanner is noisy
Double Feed Stop Timing
Set the operation when any double feed is detect.
❏Immediate: Stops feeding immediately aer any double feed is detected.
❏Aer Eject: Originals detected as double feed are scanned as is, and the subsequent feed of originals
is temporarily stopped.
If the scanned image has no problem, you can resume scanning as is.
DFDS Function
Skips double feed detection once and continues scanning. When set to On, the icon changes to .
Enable this to scan originals that are detected as double feeds, for example plastic cards or envelopes.
Paper Protection
Reduces damage to the originals by stopping scanning immediately when the following status is
detected.
❏A feeding error for the originals occurs
❏Originals are fed askew
Select the detection level to enable this feature. See the table below for details on each level.
Level Description
On-Low Lower the sensitivity to detect the skew of the originals.
On-Medium Detect the skew of the stapled originals and the skew that On-Low could not
detect.
On-High Increase the sensitivity to detect the skew of the originals.
Menu Options for Settings
>
Scanner Settings
130
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Important:
❏is function does not always prevent damage of originals.
❏Depending on the condition of the originals being fed, feeding errors cannot be detected.
Note:
Depending on the original, the condition of feeding, or the level you set, this feature may not work correctly.
❏Select O to disable the feature when scanning plastic cards or thick paper.
❏When misdetection occurs frequently, lower the level of this feature.
❏Some originals may be misdetected as feeding errors, such as irregular shaped originals or originals scanned askew.
❏When loading multiple originals, make sure to align the leading edge of the originals. Originals may be misdetected as
feeding errors if the edges of the originals are not aligned, even if they are scanned correctly.
❏To scan the originals without skewing, adjust the edge guides to t the originals before scanning.
Detect Glass Dirt
Detects dirt on the glass surface inside the scanner. You can select the level of the detection.
Depending on the dirt, this feature may not work correctly.
Ultrasonic Double Feed Detection
Detects a double feed error when multiple originals are fed and stops scanning.
Depending on the original, such as envelopes, plastic cards, originals with labels or stickers, and so on,
this feature may not work correctly.
Automatic Feeding Mode Timeout
Set the timeout when using Automatic Feeding Mode.
is setting is available when you scan from "Network Folder/FTP", "Email", "Cloud" or "Memory
Device".
Conrm Recipient
Check destination before scanning.
Edit Home
You can edit the display settings for the home screen.
❏Layout
Changes the display method for the menu icons.
❏Add Icon
Adds icons to the Presets you have set, or returns icons you have previously removed from the screen.
❏Remove Icon
Removes the icon from the home screen. If you want to re-display removed icons, select Add Icon or Restore
Default Icon Display.
❏Move Icon
Changes the display order of the icons.
Menu Options for Settings
>
Edit Home
131
❏Restore Default Icon Display
Restores the default display settings for the home screen.
❏Wal l Paper
Change the wallpaper color of the LCD screen.
User Settings
You can change the default settings for following items.
❏Scan to Network Folder/FTP
❏Scan to Email
❏Scan to Memory Device
❏Scan to Cloud
Network Settings
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from following and then
follow the instructions on the control panel.
Router:
❏Wi-Fi Setup Wizard
❏Push Button Setup(WPS)
❏Others
❏PIN Code Setup(WPS)
❏Wi-Fi Auto Connect
❏Disable Wi-Fi
You may be able to resolve network problems by disabling the Wi-Fi settings or making
the Wi-Fi settings again. Tap > Router > Change Settings > Others >
Disable Wi-Fi > Start Setup.
Wi-Fi Direct:
❏iOS
❏Android
❏Other OS Devices
Menu Options for Settings
>
Network Settings
132
❏Change
❏Change Network Name
❏Change Password
❏Change Frequency Range
is setting may not be displayed depending on the region.
❏Disable Wi-Fi Direct
❏Restore Default Settings
Network Status
Displays the current network settings for the following items.
❏Wi-Fi Status
❏Wi-Fi Direct Status
❏Email Server Status
Advanced
Make the following detailed settings.
❏Device Name
❏TCP/IP
❏Proxy Server
❏Email Server
❏Server Settings
❏Connection Check
❏IPv6 Address
❏Redirect HTTP to HTTPS
❏Disable IPsec/IP Filtering
Web Service Settings
Epson Connect Services:
Displays whether the scanner is registered and connected to Epson Connect.
You can register to the service by selecting Register and follow the instructions.
When you have registered, you can change the following settings.
❏Suspend/Resume
❏Unregister
For details, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Menu Options for Settings
>
Web Service Settings
133
Contacts Manager
Register/Delete:
Register and/or delete contacts for the Scan to Email, and Scan to Network Folder/FTP menus.
Frequent:
Register frequently used contacts to access them quickly. You can also change the order of the list.
View Options:
Change the way the contact list is displayed.
Search Options:
Change the method for searching contacts.
System Administration
Contacts Manager
Register/Delete:
Register and/or delete contacts for the Scan to Email, and Scan to Network Folder/FTP menus.
Frequent:
Register frequently used contacts to access them quickly. You can also change the order of the
list.
View Options:
Change the way the contact list is displayed.
Search Options:
Change the method for searching contacts.
Admin Settings
❏Admin Password: Register an administrator password that allows only an administrator to change
the settings. Enter the password within 20 characters.
❏Lock Setting: Lock the settings to protect them from being changed by other users.
Password Encryption
Encrypt your password.
If you turn the power o while restart is in progress, data may be damaged and the scanner settings
are restores to defaults. In that case, set password information again.
Customer Research
Select Approve to provide product usage information such as the number of scans to Seiko Epson
Corporation.
Menu Options for Settings
>
System Administration
134
WSD Settings
Enable or disable the WSD (Web Service for Devices) feature.
Restore Default Settings
❏Network Settings: Restore network related settings to their initial status.
❏All Except Network Settings: Restore other settings to their initial status except for network related
settings.
❏All Settings: Restore all settings to their initial status when purchased.
Firmware Update:
You can get rmware information such as your current version and information on available updates.
Update:
Check if the latest version of the rmware has been uploaded to the network server. If an
update is available, you can select whether or not to start updating.
Notication:
Select On to receive a notication if a rmware update is available.
Device Information
Serial Number
Displays the serial number of the scanner.
Current Version
Displays the current rmware version.
Total Number of Scans
Displays the total number of scans.
Number of 1-Sided Scans
Displays the number of single-sided scans.
Number of 2-Sided Scans
Displays the number of double-sided scans.
Number of Scans of Carrier Sheet
Displays the number of scans using a Carrier Sheet.
Number of Scans After Replacing Roller
Displays the number of scans aer replacing the roller assembly kit.
Number of Scans After Regular Cleaning
Displays the number of scans aer performing regular cleaning.
Menu Options for Settings
>
Device Information
135
Reset the Number of Scans
Resets the number of scans. Select the function you want to reset from Number of Scans Aer
Replacing Roller or Number of Scans Aer Regular Cleaning, and then press Yes.
Scanner Maintenance
Roller Cleaning
Displays how to clean the roller inside the scanner.
Roller Replacement
Displays how to replace the roller assembly kit. You can also reset the number aer replacing the roller
assembly kit.
Regular Cleaning
Displays how to perform regular cleaning of the inside of the scanner. You can also reset the number
aer performing regular cleaning.
Glass Cleaning
Displays how to perform cleaning for the scanner glass inside the scanner.
Roller Replacement Alert Setting
Count Alert Setting
Changes the scanning number when the roller replacement notication will be displayed.
Regular Cleaning Alert Settings
Regular Cleaning Alert Settings
Noties you when to clean inside of the scanner.
Count Alert Setting
Changes the scanning number when the cleaning notication will be displayed.
Menu Options for Settings
>
Regular Cleaning Alert Settings
136
Maintenance
Cleaning Outside the Scanner........................................138
Cleaning Inside the Scanner..........................................138
Replacing the Roller Assembly Kit.....................................143
Resetting the Number of Scans........................................147
Energy Saving....................................................148
Transporting the Scanner............................................148
Updating Applications and Firmware...................................149
Cleaning Outside the Scanner
Wipe o any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water.
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Important:
❏Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏Do not let water get inside the product. is could cause a malfunction to occur.
❏Never open the scanner case.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Clean the outer case with a cloth dampened with mild detergent and water.
Note:
Wipe the touchscreen by using a so, dry cloth.
Cleaning Inside the Scanner
Aer using the scanner for a while, paper and room dust on the roller or the glass part inside the scanner may
cause paper feed or scanned image quality problems. Clean the inside of the scanner every 5,000 scans.
You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility.
If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove the stains. Use a
small amount of cleaner on the cleaning cloth to remove the stains.
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Important:
❏Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏Never spray any liquid or lubricant on the scanner. Damage to equipment or circuits may cause abnormal
operations.
❏Never open the scanner case.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
Maintenance
>
Cleaning Inside the Scanner
138
3. Pull the lever and open the scanner cover.
4. Wipe o any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a so
cloth or a genuine Epson cleaning kit.
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Important:
❏Do not place too much force on the glass surface.
❏Do not use a brush or a hard tool. Any scratches on the glass may aect the scan quality.
❏Do not spray cleaner directly onto the glass surface.
5. Wipe o any stains on the sensors with a cotton swab.
Maintenance
>
Cleaning Inside the Scanner
139
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Important:
Do not use liquid such as a cleaner on a cotton swab.
6. Open the cover, and then remove the separation roller.
See “Replacing the Roller Assembly Kit” for more details.
7. Wipe o any dust or dirt on the separation roller using a genuine Epson cleaning kit or a so, moist cloth.
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Important:
Use only a genuine Epson cleaning kit or a so, moist cloth to clean the roller. Using a dry cloth may damage
the surface of the roller.
Maintenance
>
Cleaning Inside the Scanner
140
8. Open the cover, and then remove the pickup roller.
See “Replacing the Roller Assembly Kit” for more details.
9. Wipe o any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a so, moist cloth.
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Important:
Use only a genuine Epson cleaning kit or a so, moist cloth to clean the roller. Using a dry cloth may damage
the surface of the roller.
10. Close the scanner cover.
11. Plug in the AC adapter, and then turn on the scanner.
12. Select Scanner Maintenance from the home screen.
13. On the Scanner Maintenance screen, select Roller Cleaning.
14. Pull the lever to open the scanner cover.
e scanner enters roller cleaning mode.
Maintenance
>
Cleaning Inside the Scanner
141
15. Slowly rotate the rollers at the bottom by tapping anywhere on the LCD. Wipe the surface of the rollers using a
genuine Epson cleaning kit or a so cloth dampened with water. Repeat this until the rollers are clean.
!
Caution:
Be careful not to get your hands or hair caught in the mechanism when operating the roller. is could cause an
injury.
16. Close the scanner cover.
e scanner exits roller cleaning mode.
Related Information
&“Cleaning Kit Codes” on page 30
&“Replacing the Roller Assembly Kit” on page 143
Maintenance
>
Cleaning Inside the Scanner
142
Replacing the Roller Assembly Kit
e roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans
exceeds the life cycle of the rollers. When a replacement message is displayed on the control panel or your
computer screen, follow the steps below to replace it.
A: pickup roller, B: separation roller
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Pull the lever and open the scanner cover.
Maintenance
>
Replacing the Roller Assembly Kit
143
4. Open the cover of the pickup roller, and then slide and remove it.
5. Pull down the xture of the roller axis, and then slide and remove the installed pickup rollers.
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Important:
Do not pull out the pickup roller forcibly. is could damage the inside of the scanner.
Maintenance
>
Replacing the Roller Assembly Kit
144
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Important:
❏Make sure the pick up cover is closed correctly.
❏Make sure the pickup rollers are installed correctly if the cover is hard to close.
❏Do not install the cover while it is raised.
8. Push the hooks on both ends of the separation roller cover to open the cover.
Maintenance
>
Replacing the Roller Assembly Kit
146
9. Li the le side of the separation roller, and then slide and remove the installed separation rollers.
10. Insert the new separation roller axis into the hole on the right side, and then lower the roller.
11. Close the separation roller cover.
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Important:
If the cover is hard to close, make sure the separation rollers are installed correctly.
12. Close the scanner cover.
13. Plug in the AC adapter, and then turn on the scanner.
14. Reset the scan number on the control panel.
Note:
Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not
disassemble them.
Related Information
&“Roller Assembly Kit Codes” on page 29
Resetting the Number of Scans
Reset the number of scans aer replacing the roller assembly kit.
Maintenance
>
Resetting the Number of Scans
147
1. Select Settings > Device Information > Reset the Number of Scans > Number of Scans Aer Replacing
Roller from the home screen.
2. Tap Ye s.
Related Information
&“Replacing the Roller Assembly Kit” on page 143
Energy Saving
You can save energy by using sleep mode or auto power o mode when no operations are performed by the
scanner. You can set the time period before the scanner enters sleep mode and turns o automatically. Any
increase will aect the product’s energy eciency. Consider the environment before making any changes.
1. Select Settings on the home screen.
2. Select Basic Settings.
3. Select Power O Settings, and then make settings.
Note:
Available features may vary depending on the location of purchase.
Transporting the Scanner
When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter.
3. Remove the cables and the devices.
Maintenance
>
Transporting the Scanner
148
4. Close the input tray extension and output tray.
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Important:
Make sure you close the output tray securely; otherwise it may be damaged during transport.
5. Remove the input tray.
6. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a
sturdy box.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
Maintenance
>
Updating Applications and Firmware
149
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Important:
❏Do not turn o the computer or the scanner while updating.
1. Make sure that the scanner and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
❏Windows 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
❏Mac OS
Select Finder > Go > Applications > Epson Soware > EPSON Soware Updater.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater.
Check for the latest versions of the applications on your local Epson website.
http://www.epson.com
Updating the Scanner's Firmware using the Control Panel
If the scanner can be connected to the Internet, you can update the scanner's rmware using the control panel. You
can also set the scanner to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
2. Select System Administration > Firmware Update > Update.
Note:
Select Notication > On to set the scanner to regularly check for available rmware updates.
3. Check the message displayed on the screen and start searching for available updates.
4. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
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Important:
❏Do not turn o or unplug the scanner until the update is complete; otherwise, the scanner may malfunction.
❏If the rmware update is not completed or is unsuccessful, the scanner does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the scanner is turned on. In this situation,
you need to update the rmware again using a computer. Connect the scanner to the computer with a USB
cable. While "Recovery Mode" is displayed on the scanner, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest scanner
rmware. See the instructions on the website for the next steps.
Maintenance
>
Updating Applications and Firmware
>
Updating the Scanner's Firmware using the Control Panel
150
Updating Firmware Using Web Cong
When the scanner can connect to the Internet, you can update the rmware from Web Cong.
1. Access Web Cong and select the Device Management tab > Firmware Update.
2. Click Start, and then follow the on-screen instructions.
e rmware conrmation starts, and the rmware information is displayed if the updated rmware exists.
Note:
You can also update the rmware using Epson Device Admin. You can visually conrm the rmware information on the
device list. It is useful when you want to update multiple devices' rmware. See the Epson Device Admin guide or help for
more details.
Related Information
&“Application for Conguring Scanner Operations (Web Cong)” on page 26
Updating Firmware without Connecting to the Internet
You can download the device's rmware from Epson website on the computer, and then connect the device and the
computer by USB cable to update the rmware. If you cannot update over the network, try this method.
Note:
Before updating, make sure that the application Epson ScanSmart is installed on your computer. If Epson ScanSmart is not
installed, install it again.
1. Check the Epson website for the latest rmware update releases.
http://www.epson.com
❏If there is the rmware for your scanner, download it and go to the next step.
❏If there is no rmware information on the website, you are already using the latest rmware.
2. Connect the computer that contains the downloaded rmware to the scanner by USB cable.
3. Double-click the downloaded .exe le.
Epson Firmware Updater starts.
4. Follow the on-screen instructions.
Maintenance
>
Updating Applications and Firmware
>
Updating Firmware without Connecting to the Internet
151
Solving Problems
Scanner Problems.................................................153
Problems when Preparing Network Scanning.............................154
Problems Starting Scanning..........................................155
Paper Feeding Problems............................................ 164
Scanned Image Problems............................................167
Uninstalling and Installing Applications.................................172
Scanner Problems
Checking Error Messages on the Control Panel
If an error message is displayed on the control panel, follow the on-screen instructions or the solutions below to
solve the problem.
Note:
See the following if an error message is displayed when scanning to a network folder.
“Messages are Displayed on the Control Panel when Scanning to a Network Folder” on page 162
Error Messages Solutions
Install the Epson ScanSmart software on the computer to
use this feature. See your documentation for more details.
Open the application list on your computer, and then check
the Epson Software folder to nd Epson ScanSmart.
If Epson ScanSmart is not installed on your computer, install
the application by following the instructions on the website
below.
http://epson.sn
Check the following if a computer is not found. - Connection
between the scanner and the computer (USB or network) -
Installation of the necessary software - Power supply to the
computer - Firewall and security software settings - Search
again See your documentation for more details.
❏Make sure the scanner is connected to your computer
properly.
❏Install Epson ScanSmart on your computer.
❏Install the latest version of the application.
❏Make sure the AC adapter is securely connected to the
scanner and an electrical outlet.
Check that the electrical outlet is working. Plug another
device into the electrical outlet and check that you can
turn the power on.
❏Check the rewall settings for Epson software.
❏Search for the computer again.
The combination of the IP address and the subnet mask is
invalid. See your documentation for more details.
Enter the correct IP address or default gateway. Contact the
person who setup the network for assistance.
RECOVERY MODE The scanner has started in recovery mode because the
rmware update failed. Follow the steps below to try to
update the rmware again.
1. Connect the computer and the scanner with a USB cable.
(During recovery mode, you cannot update the rmware
over a network connection.)
2. Visit your local Epson website for further instructions.
Related Information
&“Updating Applications and Firmware” on page 149
&“Installing Your Applications” on page 173
Solving Problems
>
Scanner Problems
>
Checking Error Messages on the Control Panel
153
The Scanner Does Not Turn On
❏Make sure the AC adapter is securely connected to the scanner and an electrical outlet.
❏Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can
turn the power on.
Forgot Your Administrator's Password
You need help from service personnel. Contact your local dealer.
Problems when Preparing Network Scanning
Hints to Solving Problems
❏Checking the error message
When trouble has occurred, rst check whether there are any messages on the scanner's control panel or driver
screen. If you have the notication email set when the events occur, you can promptly learn the status.
❏Checking the communication status
Check the communication status of server computer or client computer by using the command such as ping
and ipcong.
❏Connection test
For checking the connection between the scanner to the mail server, perform the connection test from the
scanner. Also, check the connection from the client computer to the server to check the communication status.
❏Initializing the settings
If the settings and communication status show no problem, the problems may be solved by disabling or
initializing the network settings of the scanner, and then setting up again.
Cannot Access Web Cong
The IP address is not assigned to the scanner.
Solutions
A valid IP address may not be assigned to the scanner. Congure the IP address using the scanner’s
control panel. You can conrm the current setting information from the scanner’s control panel.
Web browser does not support the Encryption Strength for SSL/TLS.
Solutions
SSL/TLS has the Encryption Strength. You can open Web Cong by using a web browser that supports
bulk encryptions as indicated below. Check you are using the a supported browser.
❏80bit: AES256/AES128/3DES
❏112bit: AES256/AES128/3DES
❏128bit: AES256/AES128
Solving Problems
>
Problems when Preparing Network Scanning
>
Hints to Solving Problems
154
❏192bit: AES256
❏256bit: AES256
CA-signed Certicate is expired.
Solutions
If there is a problem with the expiration date of the certicate, "e certicate has expired" is displayed
when connecting to Web Cong with SSL/TLS communication (https). If the message appears before its
expiration date, make sure that the scanner's date is congured correctly.
The common name of the certicate and the scanner do not match.
Solutions
If the common name of the certicate and the scanner do not match, the message "e name of the
security certicate does not match···" is displayed when accessing Web Cong using SSL/TLS
communication (https). is happens because the following IP addresses do not match.
❏e scanner's IP address entered to common name for creating a Self-signed Certicate or CSR
❏IP address entered to web browser when running Web Cong
For Self-signed Certicate, update the certicate.
For CA-signed Certicate, take the certicate again for the scanner.
The proxy server setting of local address is not set to web browser.
Solutions
When the scanner is set to use a proxy server, congure the web browser not to connect to the local
address via the proxy server.
❏Windows:
Select Control Panel > Network and Internet > Internet Options > Connections > LAN settings >
Proxy server, and then congure not to use the proxy server for LAN (local addresses).
❏Mac OS:
Select System Preferences > Network > Advanced > Proxies, and then register the local address for
Bypass proxy settings for these Hosts & Domains.
Example:
192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0
192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.0
Problems Starting Scanning
Cannot Start Scanning from Computer
Make sure the smart device and the scanner are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Solving Problems
>
Problems Starting Scanning
>
Cannot Start Scanning from Computer
155
Checking the Connection Status (Windows)
Use Epson Scan 2 Utility to check the connection status.
Note:
Epson Scan 2 Utility is an application supplied with the scanner soware.
1. Start the Epson Scan 2 Utility.
❏Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 Utility.
2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner
Settings screen.
If the Scanner Settings screen is already displayed instead of the Epson Scan 2 Utility screen, go to the next.
3. If the scanner is not displayed on the Scanner Settings screen, your scanner is not detected.
Click Add, and then add your scanner on the Add Network Scanner screen.
If you cannot search for the scanner or cannot scan even if the correct scanner is selected, see the related
information.
Related Information
&“Cannot connect to a Network” on page 157
&“e Scanner Cannot Connect by USB” on page 159
&“Cannot Scan Even ough a Connection has been Correctly Established” on page 159
Checking the Connection Status (Mac OS)
Use Epson Scan 2 Utility to check the connection status.
Note:
Epson Scan 2 Utility is an application supplied with the scanner soware.
1. Start the Epson Scan 2 Utility.
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner
Settings screen.
If the Scanner Settings screen is already displayed instead of the Epson Scan 2 Utility screen, go to the next
3. If the scanner is not displayed on the Scanner Settings screen, your scanner is not detected.
Click the icon, and then allow the soware to make changes.
Solving Problems
>
Problems Starting Scanning
>
Cannot Start Scanning from Computer
156
4. Click the icon, and then add your scanner on the Add Network Scanner screen.
If you cannot search for the scanner or cannot scan even if the correct scanner is selected, see the related
information.
Related Information
&“Cannot connect to a Network” on page 157
&“e Scanner Cannot Connect by USB” on page 159
&“Cannot Scan Even ough a Connection has been Correctly Established” on page 159
Cannot connect to a Network
e problem could be one of the following issues.
Something is wrong with the network devices for Wi-Fi connection.
Solutions
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then scanner. Move the
scanner and computer or smart device closer to the wireless router to help with radio wave
communication, and then try to make network settings again.
Devices cannot receive signals from the wireless router because they are too far apart.
Solutions
Aer moving the computer or the smart device and the scanner closer to the wireless router, turn o the
wireless router, and then turn it back on.
When changing the wireless router, the settings do not match the new router.
Solutions
Make the connection settings again so that they match the new wireless router.
&“When Replacing the Wireless Router” on page 178
The SSIDs connected from the computer or smart device and computer are dierent.
Solutions
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs
and devices are connected to dierent SSIDs, you cannot connect to the wireless router.
Solving Problems
>
Problems Starting Scanning
>
Cannot Start Scanning from Computer
157
Connect the computer or smart device to the same SSID as the scanner.
A privacy separator on the wireless router is available.
Solutions
Most wireless routers have a privacy separator feature that blocks communication between connected
devices. If you cannot communicate between the scanner and the computer or smart device even if they
are connected to the same network, disable the privacy separator on the wireless router. See the manual
provided with the wireless router for details.
The IP address is incorrectly assigned.
Solutions
If the IP address assigned to the scanner is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP
address may not be assigned correctly.
Select Settings > Network Settings > Advanced > TCP/IP on the scanner’s control panel, and then check
the IP address and the subnet mask assigned to the scanner.
Restart the wireless router or reset the network settings for the scanner.
&“Re-setting the Network Connection” on page 178
There is a problem with the network settings on the computer.
Solutions
Try accessing any website from your computer to make sure that your computer's network settings are
correct. If you cannot access any website, there is a problem on the computer.
Check the network connection of the computer. See the documentation provided with the computer for
details.
The scanner is o.
Solutions
Make sure the scanner is turned on.
Also, wait until the status light stops ashing indicating that the scanner is ready to scan.
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The Scanner Cannot Connect by USB
e following causes can be considered.
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the scanner and the computer.
There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the scanner directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
The scanner is o.
Solutions
Make sure the scanner is turned on.
Also, wait until the status light stops ashing indicating that the scanner is ready to scan.
Cannot Scan Even Though a Connection has been Correctly Established
Required applications are not installed on your computer.
Solutions
Make sure the application Epson ScanSmart is installed.
If Epson ScanSmart is not installed, install it again.
&“Installing Your Applications” on page 173
If you are using any TWAIN-compliant programs, the correct scanner is not selected as the
source setting. (Windows)
Solutions
Make sure that you select the correct scanner from your programs list.
Cannot Start Scanning from Smart Device
Make sure the smart device and the scanner are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Checking the Connection Status (Smart Device)
You can use Epson Smart Panel to check the connection status for the smart device and the scanner.
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1. Start Epson Smart Panel on your smart device.
2. Check whether or not the scanner name is displayed in Epson Smart Panel.
If the scanner name is displayed, a connection has been successfully established between the smart device and
the scanner.
If a message is displayed saying that the scanner is not selected, a connection has not been established between
the smart device and the scanner. Follow the instructions on the Epson Smart Panel to connect to the scanner.
If you cannot connect to the scanner over a network, check the Related Information.
Related Information
&“Cannot connect to a Network” on page 160
Cannot connect to a Network
e problem could be one of the following issues.
Something is wrong with the network devices for Wi-Fi connection.
Solutions
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then scanner. Move the
scanner and computer or smart device closer to the wireless router to help with radio wave
communication, and then try to make network settings again.
Devices cannot receive signals from the wireless router because they are too far apart.
Solutions
Aer moving the computer or the smart device and the scanner closer to the wireless router, turn o the
wireless router, and then turn it back on.
When changing the wireless router, the settings do not match the new router.
Solutions
Make the connection settings again so that they match the new wireless router.
&“When Replacing the Wireless Router” on page 178
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The SSIDs connected from the computer or smart device and computer are dierent.
Solutions
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs
and devices are connected to dierent SSIDs, you cannot connect to the wireless router.
Connect the computer or smart device to the same SSID as the scanner.
A privacy separator on the wireless router is available.
Solutions
Most wireless routers have a privacy separator feature that blocks communication between connected
devices. If you cannot communicate between the scanner and the computer or smart device even if they
are connected to the same network, disable the privacy separator on the wireless router. See the manual
provided with the wireless router for details.
The IP address is incorrectly assigned.
Solutions
If the IP address assigned to the scanner is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP
address may not be assigned correctly.
Select Settings > Network Settings > Advanced > TCP/IP on the scanner’s control panel, and then check
the IP address and the subnet mask assigned to the scanner.
Restart the wireless router or reset the network settings for the scanner.
&“Re-setting the Network Connection” on page 178
There is a problem with the network settings on the smart device.
Solutions
Try accessing any website from your smart device to make sure that your smart device's network settings
are correct. If you cannot access any website, there is a problem on the smart device.
Check the network connection of the computer. See the documentation provided with the smart device
for details.
The scanner is o.
Solutions
Make sure the scanner is turned on.
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Also, wait until the status light stops ashing indicating that the scanner is ready to scan.
Cannot Save Scanned Images to the Shared Folder
Messages are Displayed on the Control Panel when Scanning to a Network
Folder
When error messages are displayed on the control panel, check the message itself or the following list to solve the
problems.
Messages Solutions
DNS error. Check DNS settings. Cannnot connect to the computer. Check the following.
❏Make sure that the address in the contacts list on the scanner and the address
of the shared folder are the same.
❏If the IP address of the computer is static and is set manually, change the
computer name in the network path to the IP address.
Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN
❏Make sure that the computer is turned on and does not sleep. If the computer
sleeps, you cannot save scanned images to the shared folder.
❏Temporarily disable the computer's Firewall and security software. If this clears
the error, check the settings in the security software.
❏If Public network is selected as the network place, you cannot save the
scanned images to the shared folder. Set the forward settings for each port.
❏If you are using a laptop computer and the IP address is set as DHCP, the IP
address may change when reconnecting to the network. Obtain the IP address
again.
❏Make sure the DNS setting is correct. Contact your network administrator
about the DNS settings.
❏The computer name and the IP address may dier when the management
table of the DNS server is not updated. Contact your DNS server administrator.
Authentication error. Check the
location, user name and password.
Make sure the user name and the password are correct on the computer and the
contacts on the scanner. Also, make sure that the password has not expired.
Communication error. Check the Wi-Fi/
network connection.
Cannot communicate with a network folder that is registered on the contacts list.
Check the following.
❏Make sure that the address in the contacts list on the scanner and the address
of the shared folder are the same.
❏Access rights for the user in the contacts list should be added on the Sharing
tab and the Security tab of the shared folder's properties. Also, the
permissions for the user should be set to "allowed".
The le name is already in use. Rename
the le and scan again.
Change the le name settings. Otherwise, move or delete the les, or change the
le name on the shared folder.
Scanned le(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
There is not enough disk space on the computer. Increase the free space on the
computer.
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Checking the Point where the Error Occurred
When saving scanned images to the shared folder, saving process proceeds as following. You can then check the
point where the error occurred.
Items Operation Error Messages
Connecting Connect to the computer from the scanner. DNS error. Check DNS settings.
Logging on to the
computer
Log on to the computer with the user name and
the password.
Authentication error. Check the location,
user name and password.
Checking the folder to
save
Check the network path of the shared folder. Communication error. Check the Wi-Fi/
network connection.
Checking the le name Check if there is a le with the same name as the
le you want to save in the folder.
The le name is already in use. Rename
the le and scan again.
Writing the le Write a new le. Scanned le(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
Saving the Scanned Images Takes a Long Time
It takes a long time for the name resolution to correspond to the "Domain Name" and the "IP
Address".
Check the following points.
❏Make sure the DNS setting is correct.
❏Make sure each DNS setting is correct when checking the Web Cong.
❏Make sure the DNS domain name is correct.
Cannot Send Scanned Images to the Cloud
❏Make sure you enter the correct information when you login.
❏Make sure the service is running. e service may be down due to system maintenance. Check the accounting
service website for more detailed information.
Cannot Send Scanned Images to an Email
❏Make sure that the entered email address is working.
❏Make sure that the email server settings are correct.
❏Contact the email server administrator to make sure the server is running.
Related Information
&“Checking a Mail Server Connection” on page 67
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Paper Feeding Problems
Multiple Originals Are Fed (Double Feed)
Check the following when a double feed occurs.
❏When originals are jammed inside the scanner, open the scanner cover and remove the originals, and then close
the scanner cover.
❏Check the scanned image, and then scan the originals again if necessary.
If multiple originals are fed frequently, try the following.
❏If you load unsupported originals, the scanner may feed multiple originals at a time.
❏Clean the rollers inside the scanner.
❏Reduce the number of originals being placed at a time.
❏Select Slow on the control panel to slow down the scanning speed.
❏Use Automatic Feeding Mode, and scan originals one by one.
Related Information
&“Scanning Dierent Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode)” on
page 125
You can scan dierent sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the
scanner starts scanning automatically when originals are loaded into the scanner.
&“Cleaning Inside the Scanner” on page 138
&“Removing Jammed Originals from the Scanner” on page 164
Removing Jammed Originals from the Scanner
If an original has jammed inside the scanner, follow these steps to remove it.
Note:
Epson Smart Panel does not support scanning for long paper (393.8 mm (15.5 in.) or more).
1. Remove all originals remaining in the input tray.
2. Pull the lever and open the scanner cover.
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3. Carefully remove any originals remaining inside the scanner.
4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the
direction of the arrow.
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Important:
Make sure there is no paper inside the scanner.
5. Close the scanner cover.
Related Information
&“Multiple Originals Are Fed (Double Feed)” on page 164
&“Paper Protection Does not Work Correctly” on page 166
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The Original Jams in the Scanner Frequently
If the original jams in the scanner frequently, try the following.
❏Select Slow on the control panel to slow down the scanning speed.
❏Clean the rollers inside the scanner.
❏If the ejected originals get stuck in the output tray, store the output tray and do not use it.
Related Information
&“Cleaning Inside the Scanner” on page 138
&“Multiple Originals Are Fed (Double Feed)” on page 164
&“Paper Protection Does not Work Correctly” on page 166
Paper Protection Does not Work Correctly
Depending on the original and the level you set, this feature may not work correctly.
❏Select O to disable the feature when scanning plastic cards or thick paper.
❏When misdetection occurs frequently, lower the level of this feature.
❏If your original is damaged, check that this feature is enabled. If it is already enabled, increase the level of
protection for the feature.
Related Information
&“Scanner Settings” on page 130
&“Removing Jammed Originals from the Scanner” on page 164
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
&“Cleaning Inside the Scanner” on page 138
Scanning Speed Slows Down when Scanning Continuously
When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism from
overheating and being damaged. However, you can continue scanning.
To regain normal scanning speed, leave the scanner idle for at least 30 minutes. Scanning speed does not recover
even if the power is o.
Scanning Takes a Long Time
❏e scanning speed may slow down depending on the scanning conditions, such as high resolution, image
adjustment features, le format, and so on.
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❏Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1
ports. If you are using a USB 3.0 or USB 2.0 port with the scanner, make sure it meets the system requirements.
❏When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only le. For more information on your security soware’s functions, see the help and so on supplied with the
soware. e TWAIN.log le is saved in the following locations.
C:\Users\(user name)\AppData\Local\Temp
Scanned Image Problems
Straight Lines Appear when Scanning from ADF
❏Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏Remove any trash or dirt that adheres to the original.
❏Using Detect Glass Dirt feature, alert message appears when dirt is detected on the scanner glass.
Select Settings on the home screen > Scanner Settings > Detect Glass Dirt, and then select On-Low or On-
High.
When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a
so cloth.
Note:
❏Depending on the dirt, it may not be detected correctly.
❏If the detection does not work correctly, change the setting.
Select On-High if the dirt is not detected. Select On-Low or O if the alert is displayed by a misdetection.
Related Information
&“Cleaning Inside the Scanner” on page 138
Glass Dirt Alert Does Not Disappear
If the glass dirt alert screen appears aer cleaning the inside of the scanner, check the glass surface again. If there
are scratches on the glass, they will be detected as a glass dirt.
Glass part will be required to replace. Contact your local dealer to repair.
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Colors Are Uneven in the Scanned Image
If the scanner is subject to strong light such as direct sunlight, the sensor inside the scanner misdetects the light
and colors in the scanned image become uneven.
❏Change the orientation of the scanner so that no strong light is falling on the front of the scanner.
❏Move the scanner to a location where it will not be subjected to strong light.
Expanding or Contracting the Scanned Image
When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments
feature in Epson Scan 2 Utility. is feature is only available for Windows.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner soware.
1. Start Epson Scan 2 Utility.
❏Windows 10
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
2. Select the Adjustments tab.
3. Use Expansion/Contraction to adjust the expansion ratio for scanned images.
4. Click Set to apply the settings to the scanner.
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
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❏When Auto, Color, or Grayscale is selected as the Image Type.
❏Check that Remove Background is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window >
Remove Background.
❏Check that Text Enhancement is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window > Scanner Settings
tab > Scan Settings button > Advanced Settings tab in Epson Scan 2 window > Text Enhancement.
❏When Black & White is selected as the Image Type.
❏Check that Text Enhancement is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Tex t
Enhancement.
Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge
Enhancement or a higher level for Noise Reduction Level.
Scanned Image or Text is Blurred
You can adjust the appearance of the scanned image or text by increasing the resolution or adjusting the image
quality.
❏Try increasing the resolution and then scanning.
Set the appropriate resolution for the purpose of your scanned image.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.
❏Check that Text Enhancement is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Text
Enhancement.
❏When Black & White is selected as the Image Type.
Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge
Enhancement or a higher level for Noise Reduction Level.
❏If you are scanning in JPEG format, try to change the compression level.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Save
Settings tab > Options button
List of Recommended Resolutions to Suit Your Purpose
See the table and set the appropriate resolution for the purpose of your scanned image.
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Purpose Resolution (Reference)
Displaying on a screen
Sending by email
Up to 200 dpi
Using Optical Character Recognition (OCR)
Creating a text searchable PDF
200 to 300 dpi
Printing using a printer
Sending by fax
200 to 300 dpi
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏Check that Descreening is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window >
Descreening.
❏Change the resolution, and then scan again.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.
The Edge of the Original is Not Scanned when Automatically
Detecting the Size of the Original
Depending on the original, the edge of the original may not scanned when automatically detecting the size of the
original.
❏Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button.
In Epson Scan 2, select the Main Settings tab, and then select Document Size > Settings. On the Document
Size Settings window, adjust Crop Margins for Size "Auto".
❏Depending on the original, the area of the original may not be detected correctly when using the Auto Detect
feature. Select the appropriate size of the original from the Document Size list.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Document Size.
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Note:
If the size of the original you want to scan is not on the list, select Customize, and then create the size manually.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings
tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Customize in Document Size.
Character is not Recognized Correctly
Check the following to increase the recognition rate of OCR (Optical Character Recognition).
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied several times
❏Originals received by fax (at low resolutions)
❏Originals where the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand written text
❏Originals with creases or wrinkles
❏Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as
possible.
❏When saving to Microso® Oce or Searchable PDF les, check that the correct languages are selected.
Check the Language in each save setting window.
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the application settings by using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner soware.
1. Start Epson Scan 2 Utility.
❏Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
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3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2).
Uninstalling and Installing Applications
Uninstalling Your Applications
You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your
operating system. Log on to your computer as an administrator. Enter the administrator password if the computer
prompts you.
Uninstalling Your Applications for Windows
1. Quit all running applications.
2. Disconnect the scanner from your computer.
3. Open the Control Panel:
❏Windows 10
Right-click the start button or press and hold it, and then select Control Panel.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏Windows 7
Click the start button and select Control Panel.
4. Select Uninstall a program in Programs.
5. Select the application you want to uninstall.
6. Click Uninstall/Change or Uninstall.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Note:
A message may be displayed prompting you to restart your computer. If it is displayed, make sure I want to restart my
computer now is selected, and then click Finish.
Uninstalling Your Applications for Mac OS
Note:
Make sure you installed EPSON Soware Updater.
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1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Disconnect the scanner from your computer.
3. To uninstall the scanner driver, select System Preferences from the Apple menu > Printers & Scanners (or
Print & Scan, Print & Fax), and then remove the scanner from the enabled scanner list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
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Important:
e Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and
you only want to delete some of the drivers, delete all of them rst, and then install the necessary scanner
drivers again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Installing Your Applications
Follow the steps below to install the necessary applications.
Note:
❏Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏When reinstalling applications, you need to uninstall them rst.
1. Quit all running applications.
2. When installing scanner driver (Epson Scan 2), disconnect the scanner and the computer temporarily.
Note:
Do not connect the scanner and the computer until you are instructed to do so.
3. Install the application by following the instructions on the Website below.
http://epson.sn
Note:
For Windows, you can also use the soware disc that came with the scanner.
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Adding or Replacing the Computer or
Devices
Connecting to a Scanner that has been Connected to the Network..............175
Connecting a Smart Device and Scanner Directly (Wi-Fi Direct)...............176
Re-setting the Network Connection....................................178
Checking the Network Connection Status................................183
Connecting to a Scanner that has been Connected to
the Network
When the scanner has already been connected to the network, you can connect a computer or a smart device to the
scanner over the network.
Using a Network Scanner from a Second Computer
We recommend using the installer to connect the scanner to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Scanner
Follow the on-screen instructions until the following screen is displayed, select the scanner name you want to
connect to, and then click Next.
Follow the on-screen instructions.
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175
Using a Network Scanner from a Smart Device
You can connect a smart device to the scanner using one of the following methods.
Connecting over a wireless router
Connect the smart device to the same Wi-Fi network (SSID) as the scanner.
See the following for more details.
“Making Settings for Connecting to the Smart Device” on page 179
Connecting by Wi-Fi Direct
Connect the smart device to the scanner directly without a wireless router.
See the following for more details.
“Connecting a Smart Device and Scanner Directly (Wi-Fi Direct)” on page 176
Connecting a Smart Device and Scanner Directly (Wi-
Fi Direct)
Wi-Fi Direct (Simple AP) allows you to connect a smart device directly to the scanner without a wireless router
and scan from the smart device.
About Wi-Fi Direct
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the scanner and the computer or smart device directly. In this mode, the scanner acts as an wireless router and you
can connect the devices to the scanner without having to use a standard wireless router. However, devices directly
connected to the scanner cannot communicate with each other through the scanner.
e scanner can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the scanner is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Adding or Replacing the Computer or Devices
>
Connecting a Smart Device and Scanner Directly (
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176
Connecting to a Smart Device using Wi-Fi Direct
is method allows you to connect the scanner directly to smart devices without a wireless router.
1. Select on the home screen.
2. Select Wi-Fi Direct.
3. Select Start Setup.
4. Start Epson Smart Panel on your smart device.
5. Follow the instructions displayed on the Epson Smart Panel to connect to your scanner.
When your smart device is connected to the scanner, go to the next step.
6. On the scanner's control panel, select Complete.
Disconnecting Wi-Fi Direct (Simple AP) Connection
ere are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections
by using the scanner's control panel, or disable each connection from the computer or the smart device. When you
want to disable all connections, see the related information link below for details.
c
Important:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the scanner in
Wi-Fi Direct (Simple AP) connection are disconnected.
Note:
If you want to disconnect a specic device, disconnect from the device instead of the scanner. Use one of the following
methods to disconnect the Wi-Fi Direct (Simple AP) connection from the device.
❏Disconnect the Wi-Fi connection to the scanner's network name (SSID).
❏Connect to another network name (SSID).
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from > Wi-Fi
Direct > Start Setup > Change, and then the following menu items are displayed.
Change Network Name
Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the scanner to your arbitrary
name. You can set the network name (SSID) in ASCII characters that is displayed on the soware keyboard on the
control panel. You can enter up to 22 characters.
When changing the network name (SSID), all connected devices are disconnected. Use the new network name
(SSID) if you want to re-connect the device.
Adding or Replacing the Computer or Devices
>
Connecting a Smart Device and Scanner Directly (
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177
Change Password
Change the Wi-Fi Direct (simple AP) password for connecting to the scanner to your arbitrary value. You can set
the password in ASCII characters that is displayed on the soware keyboard on the control panel. You can enter 8
to 22 characters.
When changing the password, all connected devices are disconnected. Use the new password if you want to re-
connect the device.
Change Frequency Range
Change the frequency range of Wi-Fi Direct used for connecting to the scanner. You can select 2.4 GHz or 5 GHz.
When changing the frequency range, all connected devices are disconnected. Re-connect the device.
Note that you cannot re-connect from devices that do not support 5 GHz frequency range when changing to 5
GHz.
Depending on the region, this setting may not be displayed.
Disable Wi-Fi Direct
Disable Wi-Fi Direct (simple AP) settings of the scanner. When disabling it, all devices connected to the scanner in
Wi-Fi Direct (Simple AP) connection are disconnected.
Restore Default Settings
Restore all Wi-Fi Direct (simple AP) settings to their defaults.
e Wi-Fi Direct (simple AP) connection information of the smart device saved to the scanner is deleted.
Note:
You can also set up from the Network tab > Wi-Fi Direct on Web Cong for the following settings.
❏Enabling or disabling Wi-Fi Direct (simple AP)
❏Changing network name (SSID)
❏Changing password
❏Changing the frequency range
Depending on the region, this setting may not be displayed.
❏Restoring the Wi-Fi Direct (simple AP) settings
Re-setting the Network Connection
is section explains how to make the network connection settings and change the connection method when
replacing the wireless router or the computer.
When Replacing the Wireless Router
When you replace the wireless router, make settings for the connection between the computer or the smart device
and the scanner.
You need to make these settings if you change your Internet service provider and so on.
Adding or Replacing the Computer or Devices
>
Re-setting the Network Connection
>
When Repl
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178
Making Settings for Connecting to the Computer
We recommend using the installer to connect the scanner to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions. On the Select Your Operation screen, select Set up Scanner connection again
(for new network router or changing USB to network, etc.) , and then click Next.
Follow the on-screen instructions to nish setup.
If you cannot connect, see the following to try to solve the problem.
“Cannot connect to a Network” on page 157
Making Settings for Connecting to the Smart Device
You can use the scanner from a smart device when you connect the scanner to the same Wi-Fi network (SSID) as
the smart device. To use the scanner from a smart device, set up from the following website. Access to the website
from the smart device that you want to connect to the scanner.
http://epson.sn > Setup
When Changing the Computer
When changing the computer, make connection settings between the computer and the scanner.
Making Settings for Connecting to the Computer
We recommend using the installer to connect the scanner to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Follow the on-screen instructions.
Adding or Replacing the Computer or Devices
>
Re-setting the Network Connection
>
When Chan
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179
Changing the Connection Method to the Computer
is section explains how to change the connection method when the computer and the scanner have been
connected.
Changing from USB to a Network Connection
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions. On the Select Your Operation screen, select Set up Scanner connection again
(for new network router or changing USB to network, etc.) , and then click Next.
Select Connect via wireless network (Wi-Fi), and then click Next.
Follow the on-screen instructions to nish setup.
Making Wi-Fi Settings from the Control Panel
You can make network settings from the scanner's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the wireless router such as SSID and password, you can make settings manually.
If the wireless router supports WPS, you can make settings by using push button setup.
Aer connecting the scanner to the network, connect to the scanner from the device that you want to use
(computer, smart device, tablet, and so on.)
Making Wi-Fi Settings by Entering the SSID and Password
You can set up a Wi-Fi network by entering the information necessary to connect to a wireless router from the
scanner's control panel. To set up using this method, you need the SSID and password for a wireless router.
Adding or Replacing the Computer or Devices
>
Re-setting the Network Connection
>
Making Wi-
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180
Note:
If you are using an wireless router with its default settings, the SSID and password are on the label. If you do not know the
SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless
router.
1. Tap on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Wi-Fi Setup Wizard .
5. Follow the on-screen instructions to select the SSID, enter the password for the wireless router, and start setup.
If you want to check the network connection status for the scanner aer setup is complete, see the related
information link below for details.
Note:
❏If you do not know the SSID, check if it is written on the label of the wireless router. If you are using the wireless
router with its default settings, use the SSID written on the label. If you cannot nd any information, see the
documentation provided with the wireless router.
❏e password is case-sensitive.
❏If you do not know the password, check if the information is written on the label of the wireless router. On the label,
the password may be written "Network Key", "Wireless Password", and so on. If you are using the wireless router
with its default settings, use the password written on the label.
Related Information
&“Checking the Network Connection Status” on page 183
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following
conditions are met, you can set up by using this method.
❏e wireless router is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the wireless router.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the wireless
router.
Adding or Replacing the Computer or Devices
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Re-setting the Network Connection
>
Making Wi-
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181
1. Tap on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Push Button Setup(WPS).
5. Follow the on-screen instructions.
If you want to check the network connection status for the scanner aer setup is complete, see the related
information link below for details.
Note:
If connection fails, restart the wireless router, move it closer to the scanner, and try again.
Related Information
&“Checking the Network Connection Status” on page 183
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an wireless router by using a PIN code. You can use this method to set up if an
wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the wireless
router.
1. Tap on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Others > PIN Code Setup(WPS)
5. Follow the on-screen instructions.
If you want to check the network connection status for the scanner aer setup is complete, see the related
information link below for details.
Note:
See the documentation provided with your wireless router for details on entering a PIN code.
Related Information
&“Checking the Network Connection Status” on page 183
Adding or Replacing the Computer or Devices
>
Re-setting the Network Connection
>
Making Wi-
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182
Checking the Network Connection Status
You can check the network connection status in the following way.
Checking the Network Connection Status from the Control Panel
You can check the network connection status using the network icon or the network information on the scanner’s
control panel.
Checking the Network Connection Status using the Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
scanner's home screen.
Displays the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > Network Settings > Wi-Fi Setup
The scanner is not connected to a wireless (Wi-Fi) network.
The scanner is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The scanner is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The scanner is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The scanner is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Displaying Detailed Network Information on the Control Panel
When your scanner is connected to the network, you can also view other network-related information by selecting
the network menus you want to check.
1. Select Settings on the home screen.
Adding or Replacing the Computer or Devices
>
Checking the Network Connection Status
>
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183
2. Select Network Settings > Network Status.
3. To check the information, select the menus that you want to check.
❏Wi-Fi Status
Displays the network information (device name, connection, signal strength, and so on) for Wi-Fi
connections.
❏Wi-Fi Direct Status
Displays whether Wi-Fi Direct is enabled or disabled, and the SSID, password and so on for Wi-Fi Direct
connections.
❏Email Server Status
Displays the network information for email server.
Checking the Network of the Computer (Windows only)
By using the command prompt, check the connection status of the computer and the connection path to the
scanner. is will lead you to solve the problems.
❏ipcong command
Display the connection status of the network interface that is currently used by the computer.
By comparing the setting information with actual communication, you can check whether the connection is
correct. In case there are multiple DHCP servers on the same network, you can nd out the actual address
assigned to the computer, the referred DNS server, etc.
❏Format : ipcong /all
❏Examples :
Adding or Replacing the Computer or Devices
>
Checking the Network Connection Status
>
Chec
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184
Administrator Information
Connect the Scanner to the Network Manually............................187
Introduction of Product Security Features............................... 190
Administrator Settings..............................................191
Disabling the External Interface.......................................196
Monitoring a Remote Scanner........................................197
Backing Up the Settings.............................................198
Advanced Security Settings..........................................200
Connect the Scanner to the Network Manually
You can connect the scanner to the network in several ways.
❏Connect by using advanced settings on the control panel.
❏Connect by using the installer on the website or on the soware disc.
is section explains the procedure to connect the scanner to the network using the scanner's control panel.
Before Making Network Connection
To connect to the network, check the connection method and setting information for connection in advance.
Gathering Information on the Connection Setting
Prepare the necessary setting information to connect. Check the following information in advance.
Divisions Items Note
Network connection
information
❏IP address
❏Subnet mask
❏Default gateway
Decide the IP address to assign to the scanner.
When you assign the IP address statically, all values are required.
When you assign the IP address dynamically using the DHCP function,
this information is not required because it is set automatically.
Wi-Fi connection
information
❏SSID
❏Password
These are the SSID (network name) and the password of the access
point that the scanner connects to.
If MAC address ltering has been set, register the MAC address of the
scanner in advance to register the scanner.
See the following for the supported standards.
“Wi-Fi Specications” on page 231
DNS server information ❏IP address for
primary DNS
❏IP address for
secondary DNS
These are required when specifying DNS servers. The secondary DNS
is set when the system has a redundant conguration and there is a
secondary DNS server.
If you are in a small organization and do not set the DNS server, set
the IP address of the router.
Proxy server
information
❏Proxy server name Set this when your network environment uses the proxy server to
access the internet from the intranet, and you use the function that
the scanner directly accesses to the internet.
For the following functions, the scanner directly connects to the
internet .
❏Epson Connect Services
❏Cloud services of other companies
❏Firmware updating
❏Sending scanned images to SharePoint(WebDAV)
Administrator Information
>
Connect the Scanner to the Network Manually
>
Before Making Network Conn
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187
Divisions Items Note
Port number
information
❏Port number to
release
Check the port number used by the scanner and computer, then
release the port that is blocked by a rewall, if necessary.
See the following for the port number used by the scanner.
“Using Port for the Scanner” on page 233
IP Address Assignment
ese are the following types of IP address assignment.
Static IP address:
Assign the predetermined IP address to the scanner (host) manually.
e information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set
manually.
e IP address does not change even when the device is turned o, so this is useful when you want to manage
devices with an environment where you cannot change the IP address or you want to manage devices using the IP
address. We recommend settings to the scanner, server, etc. that many computers access. Also, when using security
features such as IPsec / IP ltering, assign a xed IP address so that the IP address does not change.
Automatic assignment by using DHCP function (dynamic IP address):
Assign the IP address automatically to the scanner (host) by using the DHCP function of the DHCP server or
router.
e information to connect to the network (subnet mask, default gateway, DNS server and so on) is set
automatically, so you can easily connect the device to the network.
If the device or the router is turned o, or depending on the DHCP server settings, IP address may change when
re-connecting.
We recommend managing devices other than the IP address and communicating with protocols that can follow
the IP address.
Note:
When you use the IP address reservation function of the DHCP, you can assign the same IP address to the devices at any
time.
DNS Server and Proxy Server
e DNS server has a host name, domain name of the email address, etc. in association with the IP address
information.
Communication is impossible if the other party is described by host name, domain name, etc. when the computer
or the scanner performs IP communication.
Queries the DNS server for that information and gets the IP address of the other party. is process is called name
resolution.
erefore, the devices such as computers and scanners can communicate using the IP address.
Name resolution is necessary for the scanner to communicate using the email function or Internet connection
function.
When you use those functions, make the DNS server settings.
Administrator Information
>
Connect the Scanner to the Network Manually
>
Before Making Network Conn
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188
When you assign the scanner's IP address by using the DHCP function of the DHCP server or router, it is
automatically set.
e proxy server is placed at the gateway between the network and the Internet, and it communicates to the
computer, scanner, and Internet (opposite server) on behalf of each of them. e opposite server communicates
only to the proxy server. erefore, scanner information such as the IP address and port number cannot be read
and increased security is expected.
When you connect to the Internet via a proxy server, congure the proxy server on the scanner.
Connecting to the Network from the Control Panel
Connect the scanner to the network by using the scanner's control panel.
Assigning the IP Address
Set up the basic items such as Host Address, Subnet Mask, Default Gateway.
is section explains the procedure for setting a static IP address.
1. Tur n on the scanner.
2. Select Settings on the home screen on the scanner's control panel.
3. Select Network Settings > Advanced > TCP/IP.
4. Select Manual for Obtain IP Address.
When you set the IP address automatically by using the DHCP function of router, select Auto. In that case, the
IP Address, Subnet Mask, and Default Gateway on step 5 to 6 are also set automatically, so go to step 7.
5. Enter the IP address.
Focus moves to the forward segment or the back segment separated by a period if you select
l
and
r
.
Conrm the value reected on the previous screen.
6. Set up the Subnet Mask and Default Gateway.
Conrm the value reected on the previous screen.
c
Important:
If the combination of the IP Address, Subnet Mask and Default Gateway is incorrect, Start Setup is inactive
and cannot proceed with the settings. Conrm that there is no error in the entry.
7. Enter the IP address for the primary DNS server.
Conrm the value reected on the previous screen.
Note:
When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or
Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS server address.
en, enter the secondary DNS server address directly. If you select Auto, go to step 9.
Administrator Information
>
Connect the Scanner to the Network Manually
>
Connecting to the Network fr
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189
8. Enter the IP address for the secondary DNS server.
Conrm the value reected on the previous screen.
9. Tap Start Setup.
Setting the Proxy Server
Set up the proxy server if both of the following are true.
❏e proxy server is built for Internet connection.
❏When using a function in which a scanner directly connects to the Internet, such as Epson Connect service or
another company's cloud services.
1. Select Settings on the home screen.
When making settings aer IP address setting, the Advanced screen is displayed. Go to step 3.
2. Select Network Settings > Advanced.
3. Select Proxy Server.
4. Select Use for Proxy Server Settings.
5. Enter the address for the proxy server by IPv4 or FQDN format.
Conrm the value reected on the previous screen.
6. Enter the port number for the proxy server.
Conrm the value reected on the previous screen.
7. Tap Start Setup.
Connecting to the Wireless LAN (Wi-Fi)
You can connect the scanner to the wireless LAN (Wi-Fi) in several ways. Choose the connection method that
matches the environment and conditions that you are using.
If you know the information for the wireless router such as SSID and password, you can make settings manually.
If the wireless router supports WPS, you can make settings by using push button setup.
Aer connecting the scanner to the network, connect to the scanner from the device that you want to use
(computer, smart device, tablet, and so on.)
Introduction of Product Security Features
is section introduces the security function of the Epson Devices.
Administrator Information
>
Introduction of Product Security Features
190
Feature name Feature type What to set What to prevent
Setup for the
administrator
password
Locks the system settings,
such as connection setup for
network or USB.
An administrator sets a
password to the device.
You can set or change from
both Web Cong and the
scanner's control panel.
Prevent from illegally reading
and changing the
information stored in the
device such as ID, password,
network settings, and so on.
Also, reduce a wide range of
security risks such as leakage
of information for the
network environment or
security policy.
Setup for external
interface
Controls the interface that
connects to the device.
Enable or disable USB
connection with the
computer.
USB connection of computer:
Prevents unauthorized use of
the device by prohibiting
scanning without going
through the network.
Related Information
&“Conguring the Administrator Password” on page 191
&“Disabling the External Interface” on page 196
Administrator Settings
Conguring the Administrator Password
When you set the administrator password, you can prevent the users from changing system management settings.
You can set and change the administrator password using either Web Cong, the scanner's control panel, or Epson
Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.
Related Information
&“Running Web Cong on a Web Browser” on page 26
&“Soware for Managing Devices on the Network (Epson Device Admin)” on page 28
Conguring the Administrator Password from the Control Panel
You can set the administrator password from the scanner's control panel.
1. Select Settings on the scanner's control panel.
2. Select System Administration > Admin Settings.
3. Select Admin Password > Register.
4. Enter the new password.
5. Enter the password again.
Administrator Information
>
Administrator Settings
>
Conguring the Administrator Password
191
Note:
You can change or delete the administrator password when you select Change or Reset on the Admin Password screen and
enter the administrator password.
Conguring the Administrator Password from a Computer
You can set the administrator password using Web Cong.
1. Access Web Cong and select the Product Security tab > Change Administrator Password.
2. Enter a password to New Password and Conrm New Password. Enter the user name, if necessary.
If you want to change the password to new one, enter a current password.
3. Select OK.
Note:
❏To set or change the locked menu items, click Administrator Login, and then enter the administrator password.
❏To delete the administrator password, click Product Security tab > Delete Administrator Password, and then enter
the administrator password.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Controlling the Panel Operation
If you set the administrator password and enable the Lock Setting, you can lock the items related to the scanner's
system settings so that users cannot change them.
Enabling the Lock Setting
Enable the Lock Setting for the scanner where the password is set.
Specify an administrator's password rst.
Enabling the Lock Setting from the Control Panel
1. Select Settings on the scanner's control panel.
2. Select System Administration > Admin Settings.
3. Select On on Lock Setting.
Select Settings > Network Settings, and then check that the password is required.
Enabling the Lock Setting from a Computer
1. Access Web Cong and click the Administrator Login.
Administrator Information
>
Administrator Settings
>
Controlling the Panel Operation
192
2. Enter the user name and password, and then click OK.
3. Select the Device Management tab > Control Panel.
4. On the Panel Lock, select ON.
5. Click OK.
6. Select Settings > Network Status on the scanner's control panel, and then check that the password is required.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Lock Setting Items for Settings Menu
is is a list of the Lock Setting items in Settings on the control panel.
Settings menu Panel Lock
Basic Settings -
LCD Brightness -
Sounds -
Sleep Timer ✓
Power O Timer ✓
Date/Time Settings ✓
Language ✓
Keyboard -
Operation Time Out ✓
PC Connection via USB ✓
Direct power on ✓
Scanner Settings -
Slow -
Double Feed Stop Timing ✓
DFDS Function -
Paper Protection ✓
Detect Glass Dirt ✓
Ultrasonic Double Feed Detection ✓
Automatic Feeding Mode Timeout ✓
Conrm Recipient -
Administrator Information
>
Administrator Settings
>
Controlling the Panel Operation
193
Settings menu Panel Lock
Edit Home ✓
Layout ✓
Add Icon ✓
Remove Icon ✓
Move Icon ✓
Restore Default Icon Display ✓
Wall Paper ✓
User Settings ✓
Network Folder/FTP ✓
Email ✓
Cloud ✓
Memory Device ✓
Network Settings ✓
Wi-Fi Setup ✓
Network Status ✓
Advanced ✓
Web Service Settings ✓
Epson Connect Services ✓
Contacts Manager -
Register/Delete ✓
Frequent -
View Options -
Search Options -
System Administration ✓
Contacts Manager ✓
Admin Settings ✓
Password Encryption ✓
Customer Research ✓
Restore Default Settings ✓
Firmware Update ✓
WSD Settings ✓
Administrator Information
>
Administrator Settings
>
Controlling the Panel Operation
194
Settings menu Panel Lock
Device Information -
Serial Number -
Current Version -
Total Number of Scans -
Number of 1-Sided Scans -
Number of 2-Sided Scans -
Number of Scans of Carrier Sheet -
Number of Scans After Replacing Roller -
Number of Scans After Regular Cleaning -
Reset the Number of Scans ✓
Scanner Maintenance -
Roller Cleaning -
Roller Replacement -
Reset the Number of Scans ✓
How to Replace -
Regular Cleaning -
Reset the Number of Scans ✓
How to Clean -
Glass Cleaning -
Roller Replacement Alert Setting ✓
Count Alert Setting ✓
Regular Cleaning Alert Settings ✓
Regular Cleaning Alert Settings ✓
Count Alert Setting ✓
✓ = To be locked.
- = Not to be locked.
Logging on to the Scanner as an Administrator
If the administrator password is set to the scanner, you need to log on as an administrator to operate the locked
menu items on Web Cong.
Enter the password to operate the locked menu items on the control panel.
Administrator Information
>
Administrator Settings
>
Logging on to the Scanner as an Administrator
195
Logging on to the Scanner from a Computer
When you log in to Web Cong as an administrator, you can operate items that are set in the Lock Setting.
1. Enter the scanner's IP address into a browser to run Web Cong.
2. Click Administrator Login.
3. Enter the user name and administrator password in User Name and Current password.
4. Click OK.
e locked items and Administrator Logout are displayed when being authenticated.
Click Administrator Logout to log o.
Note:
When you select ON for the Device Management tab > Control Panel > Operation Timeout, you log o automatically
aer a specic length of time if there is no activity on the control panel.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Disabling the External Interface
You can disable the interface that is used to connect the device to the scanner. Make the restriction settings to
restrict scanning other than via network.
Note:
You can also make the restriction settings on the scanner's control panel.
PC Connection via USB : Settings > Basic Settings > PC Connection via USB
1. Access Web Cong and select the Product Security tab > External Interface.
2. Select Disable on the functions you want to set.
Select Enable when you want to cancel controlling.
PC Connection via USB
You can restrict the usage of the USB connection from the computer. If you want to restrict it, select Disable.
3. Click OK.
4. Check that the disabled port cannot be used.
PC Connection via USB
If the driver was installed on the computer
Connect the scanner to the computer using a USB cable, and then conrm that the scanner does not scan.
If the driver was not installed on the computer
Windows:
Administrator Information
>
Disabling the External Interface
196
Open the device manager and keep it, connect the scanner to the computer using a USB cable, and then
conrm that the device manager's display contents stays unchanged.
Mac OS:
Connect the scanner to the computer using a USB cable, and then conrm that you cannot add the scanner
from Printers & Scanners.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Monitoring a Remote Scanner
Checking Information for a Remote Scanner
You can check the following information of the operating scanner from Status by using Web Cong.
❏Product Status
Check the status, cloud service, product number, MAC address, etc.
❏Network Status
Check the information of the network connection status, IP address, DNS server, etc.
❏Usage Status
Check the rst day of scanning, scanning count, etc.
❏Hardware Status
Check the status of each function of the scanner.
❏Panel Snapshot
Displays a snapshot of the screen displayed on the scanner's control panel.
Receiving Email Notications When Events Occur
About Email Notications
is is the notication function that, when events such as scanning stop and scanner error occur, send the email to
the specied address.
You can register up to ve destinations and set the notication settings for each destination.
To use this function, you need to set up the mail server before setting up notications.
Related Information
&“Conguring a Mail Server” on page 66
Conguring Email Notication
Congure email notication by using Web Cong.
Administrator Information
>
Monitoring a Remote Scanner
>
Receiving Email Notications When Events Occur
197
1. Access Web Cong and select the Device Management tab > Email Notication.
2. Set the subject of email notication.
Select the contents displayed on the subject from the two pull-down menus.
❏e selected contents are displayed next to Subject.
❏e same contents cannot be set on le and right.
❏When the number of characters in Location exceeds 32 bytes, characters exceeding 32 bytes are omitted.
3. Enter the email address for sending the notication email.
Use A-Z a-z 0-9 ! # $ % & ' * + - . /= ? ^ _ { | } ~ @, and enter between 1 and 255 characters.
4. Select the language for the email notications.
5. Select the check box on the event for which you want to receive a notication.
e number of Notication Settings is linked to the destination number of Email Address Settings.
Example :
If you want to send a notication to the email address set for number 1 in Email Address Settings when the
admin password is changed, select the check box for column 1 on the line Administrator password changed.
6. Click OK.
Conrm that an email notication will be sent by causing an event.
Example : e administrator password has been changed.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Items for Email Notication
Items Settings and Explanation
Administrator password changed Notice when administrator password has been changed.
Scanner error Notice when the scanner error has occurred.
Wi-Fi failure Notice when the error of the wireless LAN interface has occurred.
Backing Up the Settings
You can export the setting value set from Web Cong to the le. You can use it for backing up the contacts, setting
values, replacing the scanner, etc.
e exported le cannot be edited because it is exported as a binary le.
Administrator Information
>
Backing Up the Settings
198
Export the settings
Export the setting for the scanner.
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Export.
2. Select the settings that you want to export.
Select the settings you want to export. If you select the parent category, subcategories are also selected.
However, subcategories that cause errors by duplicating within the same network (such as IP addresses and so
on) cannot be selected.
3. Enter a password to encrypt the exported le.
You need the password to import the le. Leave this blank if you do not want to encrypt the le.
4. Click Export.
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Important:
If you want to export the scanner’s network settings such as the device name and IPv6 address, select Enable to
select the individual settings of device and select more items. Only use the selected values for the replacement
scanner.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Import the settings
Import the exported Web Cong le to the scanner.
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Important:
When importing values that include individual information such as a scanner name or IP address, make sure the
same IP address does not exist on the same network.
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Import.
2. Select the exported le, and then enter the encrypted password.
3. Click Next.
4. Select the settings that you want to import, and then click Next.
5. Click OK.
e settings are applied to the scanner.
Administrator Information
>
Backing Up the Settings
>
Import the settings
199
Related Information
&“Running Web Cong on a Web Browser” on page 26
Advanced Security Settings
is section explains advanced security features.
Security Settings and Prevention of Danger
When a scanner is connected to a network, you can access it from a remote location. In addition, many people can
share the scanner, which is helpful in improving operational eciency and convenience. However, risks such as
illegal access, illegal use, and tampering with data are increased. If you use the scanner in an environment where
you can access the Internet, the risks are even higher.
For scanners that do not have access protection from the outside, it will be possible to read the contacts that are
stored in the scanner from the Internet.
In order to avoid this risk, Epson scanners have a variety of security technologies.
Set the scanner as necessary according to the environmental conditions that have been built with the customer's
environment information.
Name Feature type What to set What to prevent
Control of protocol Controls the protocols and
services to be used for
communication between
scanners and computers, and
it enables and disables
features.
A protocol or service that is
applied to features allowed or
prohibited separately.
Reducing security risks that
may occur through
unintended use by
preventing users from using
unnecessary functions.
SSL/TLS
communications
The communication content
is encrypted with SSL/TLS
communications when
accessing to the Epson server
on the Internet from the
scanner, such as
communicating to the
computer via web browser,
using Epson Connect, and
updating rmware.
Obtain a CA-signed
certicate, and then import it
to the scanner.
Clearing an identication of
the scanner by the CA-signed
certication prevents
impersonation and
unauthorized access. In
addition, communication
contents of SSL/TLS are
protected, and it prevents the
leakage of contents for
scanning data and setup
information.
IPsec/IP ltering You can set to allow severing
and cutting o of data that is
from a certain client or is a
particular type. Since IPsec
protects the data by IP packet
unit (encryption and
authentication), you can
safely communicate
unsecured protocol.
Create a basic policy and
individual policy to set the
client or type of data that can
access the scanner.
Protect unauthorized access,
and tampering and
interception of
communication data to the
scanner.
Administrator Information
>
Advanced Security Settings
>
Security Settings and Prevention of Danger
200
Name Feature type What to set What to prevent
IEEE802.1X Only allows authenticated
users to connect to the
network. Allows only a
permitted user to use the
scanner.
Authentication setting to the
RADIUS server
(authentication sever).
Protect unauthorized access
and use to the scanner.
Related Information
&“Controlling Using Protocols” on page 201
&“Using a Digital Certicate” on page 204
&“SSL/TLS Communication with the Scanner” on page 209
&“Encrypted Communication Using IPsec/IP Filtering” on page 211
&“Connecting the Scanner to an IEEE802.1X Network” on page 221
Security Feature Settings
When setting IPsec/IP ltering or IEEE802.1X, it is recommended that you access Web Cong using SSL/TLS to
communicate settings information in order to reduce security risks such as tampering or interception.
Make sure you congure the administrator password before setting IPsec/IP ltering or IEEE802.1X.
Controlling Using Protocols
You can scan using a variety of pathways and protocols. Also, you can use network scanning from an unspecied
number of network computers.
You can lower unintended security risks by restricting scanning from specic pathways or by controlling the
available functions.
Controlling protocols
Congure the protocol settings supported by the scanner.
1. Access Web Cong and then select the Network Security tab > Protocol.
2. Congure each item.
3. Click Next.
4. Click OK.
e settings are applied to the scanner.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Administrator Information
>
Advanced Security Settings
>
Controlling Using Protocols
201
Protocols you can Enable or Disable
Protocol Description
Bonjour Settings You can specify whether to use Bonjour. Bonjour is used to search for devices, scan, and so on.
SLP Settings You can enable or disable the SLP function. SLP is used for push scanning and network
searching in EpsonNet Cong.
WSD Settings You can enable or disable the WSD function. When this is enabled, you can add WSD devices,
and scan from the WSD port.
LLTD Settings You can enable or disable the LLTD function. When this is enabled, it is displayed on the
Windows network map.
LLMNR Settings You can enable or disable the LLMNR function. When this is enabled, you can use name
resolution without NetBIOS even if you cannot use DNS.
SNMPv1/v2c Settings You can specify whether or not to enable SNMPv1/v2c. This is used to set up devices,
monitoring, and so on.
SNMPv3 Settings You can specify whether or not to enable SNMPv3. This is used to set up encrypted devices,
monitoring, etc.
Protocol Setting Items
Bonjour Settings
Items Setting value and Description
Use Bonjour Select this to search for or use devices through Bonjour.
Bonjour Name Displays the Bonjour name.
Bonjour Service Name Displays the Bonjour service name.
Location Displays the Bonjour location name.
Wide-Area Bonjour Set whether to use Wide-Area Bonjour.
SLP Settings
Items Setting value and Description
Enable SLP Select this to enable the SLP function.
This is used such as network searching in EpsonNet Cong.
WSD Settings
Items Setting value and Description
Enable WSD Select this to enable adding devices using WSD and scan
from the WSD port.
Scanning Timeout (sec) Enter the communication timeout value for WSD scanning
between 3 to 3,600 seconds.
Administrator Information
>
Advanced Security Settings
>
Controlling Using Protocols
202
Items Setting value and Description
Device Name Displays the WSD device name.
Location Displays the WSD location name.
LLTD Settings
Items Setting value and Description
Enable LLTD Select this to enable LLTD. The scanner is displayed in the
Windows network map.
Device Name Displays the LLTD device name.
LLMNR Settings
Items Setting value and Description
Enable LLMNR Select this to enable LLMNR. You can use name resolution
without NetBIOS even if you cannot use DNS.
SNMPv1/v2c Settings
Items Setting value and Description
Enable SNMPv1/v2c Select to enable SNMPv1/v2c.
Access Authority Set the access authority when SNMPv1/v2c is enabled. Se-
lect Read Only or Read/Write.
Community Name (Read Only) Enter 0 to 32 ASCII (0x20 to 0x7E) characters.
Community Name (Read/Write) Enter 0 to 32 ASCII (0x20 to 0x7E) characters.
SNMPv3 Settings
Items Setting value and Description
Enable SNMPv3 SNMPv3 is enabled when the box is checked.
User Name Enter between 1 and 32 characters using 1 byte characters.
Authentication Settings
Algorithm Select an algorithm for an authentication for SNMPv3.
Password Enter the password for an authentication for SNMPv3.
Enter between 8 and 32 characters in ASCII (0x20-0x7E). If
you do not specify this, leave it blank.
Conrm Password Enter the password you congured for conrmation.
Encryption Settings
Administrator Information
>
Advanced Security Settings
>
Controlling Using Protocols
203
Items Setting value and Description
Algorithm Select an algorithm for an encryption for SNMPv3.
Password Enter the password for an encryption for SNMPv3.
Enter between 8 and 32 characters in ASCII (0x20-0x7E). If
you do not specify this, leave it blank.
Conrm Password Enter the password you congured for conrmation.
Context Name Enter within 32 characters or less in Unicode (UTF-8). If you
do not specify this, leave it blank. The number of characters
that can be entered varies depending on the language.
Using a Digital Certicate
About Digital Certication
❏CA-signed Certicate
is is a certicate signed by the CA (Certicate Authority.) You can obtain it to apply to the Certicate
Authority. is certicate certies the existence of the scanner is and used for SSL/TLS communication so that
you can ensure the safety of data communication.
When it is used for SSL/TLS communication, it is used as a server certicate.
When it is set to IPsec/IP Filtering or IEEE802.1x communication, it is used as a client certicate.
❏CA Certicate
is is a certicate that is in chain of the CA-signed Certicate, also called the intermediate CA certicate. It is
used by the web browser to validate the path of the scanner's certicate when accessing the server of the other
party or Web Cong.
For the CA Certicate, set when to validate the path of server certicate accessing from the scanner. For the
scanner, set to certify the path of the CA-signed Certicate for SSL/TLS connection.
You can obtain the CA certicate of the scanner from the Certication Authority where the CA certicate is
issued.
Also, you can obtain the CA certicate used to validate the server of the other party from the Certication
Authority that issued the CA-signed Certicate of the other server.
❏Self-signed Certicate
is is a certicate that the scanner signs and issues itself. It is also called the root certicate. Because the issuer
certies itself, it is not reliable and cannot prevent impersonation.
Use it when making the security setting and performing simple SSL/TLS communication without the CA-
signed Certicate.
If you use this certicate for an SSL/TLS communication, a security alert may be displayed on a web browser
because the certicate is not registered on a web browser. You can use the Self-signed Certicate only for an
SSL/TLS communication.
Related Information
&“Conguring a CA-signed Certicate” on page 205
&“Updating a Self-signed Certicate” on page 208
&“Conguring a CA Certicate” on page 208
Administrator Information
>
Advanced Security Settings
>
Using a Digital Certicate
204
Conguring a CA-signed Certicate
Obtaining a CA-signed Certicate
To obtain a CA-signed certicate, create a CSR (Certicate Signing Request) and apply it to certicate authority.
You can create a CSR using Web Cong and a computer.
Follow the steps to create a CSR and obtain a CA-signed certicate using Web Cong. When creating a CSR using
Web Cong, a certicate is the PEM/DER format.
1. Access Web Cong, and then select the Network Security tab. Next, select SSL/TLS > Certicate or IPsec/IP
Filtering > Client Certicate or IEEE802.1X > Client Certicate.
Whatever you choose, you can obtain the same certicate and use it in common.
2. Click Generate of CSR.
A CSR creating page is opened.
3. Enter a value for each item.
Note:
Available key length and abbreviations vary by a certicate authority. Create a request according to rules of each
certicate authority.
4. Click OK.
A completion message is displayed.
5. Select the Network Security tab. Next, select SSL/TLS > Certicate, or IPsec/IP Filtering > Client
Certicate or IEEE802.1X > Client Certicate.
6. Click one of the download buttons of CSR according to a specied format by each certicate authority to
download a CSR to a computer.
c
Important:
Do not generate a CSR again. If you do so, you may not be able to import an issued CA-signed Certicate.
7. Send the CSR to a certicate authority and obtain a CA-signed Certicate.
Follow the rules of each certicate authority on sending method and form.
8. Save the issued CA-signed Certicate to a computer connected to the scanner.
Obtaining a CA-signed Certicate is complete when you save a certicate to a destination.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Administrator Information
>
Advanced Security Settings
>
Using a Digital Certicate
205
CSR Setting Items
Items Settings and Explanation
Key Length Select a key length for a CSR.
Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a
static IP address. You can enter 1 to 5 IPv4 addresses, IPv6 addresses, host names,
FQDNs by separating them with commas.
The rst element is stored to the common name, and other elements are stored to
the alias eld of the certicate subject.
Example:
Scanner's IP address : 192.0.2.123, Scanner name : EPSONA1B2C3
Common Name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123
Organization/ Organizational Unit/
Locality/ State/Province
You can enter between 0 and 64 characters in ASCII (0x20-0x7E). You can divide
distinguished names with commas.
Country Enter a country code in two-digit number specied by ISO-3166.
Sender's Email Address You can enter the sender's email address for the mail server setting. Enter the
same email address as the Sender's Email Address for the Network tab > Email
Server > Basic.
Importing a CA-signed Certicate
Import the obtained CA-signed Certicate to the scanner.
c
Important:
❏Make sure that the scanner’s date and time is set correctly. Certicate may be invalid.
❏If you obtain a certicate using a CSR created from Web Cong, you can import a certicate one time.
1. Access Web Cong and then select the Network Security tab. Next, select SSL/TLS > Certicate, or IPsec/IP
Filtering > Client Certicate or IEEE802.1X > Client Certicate.
2. Click Import
A certicate importing page is opened.
3. Enter a value for each item. Set CA Certicate 1 and CA Certicate 2 when verifying the path of the
certicate on the web browser that accesses the scanner.
Depending on where you create a CSR and the le format of the certicate, required settings may vary. Enter
values to required items according to the following.
❏A certicate of the PEM/DER format obtained from Web Cong
❏Private Key: Do not congure because the scanner contains a private key.
❏Password: Do not congure.
❏CA Certicate 1/CA Certicate 2: Optional
Administrator Information
>
Advanced Security Settings
>
Using a Digital Certicate
206
❏A certicate of the PEM/DER format obtained from a computer
❏Private Key: You need to set.
❏Password: Do not congure.
❏CA Certicate 1/CA Certicate 2: Optional
❏A certicate of the PKCS#12 format obtained from a computer
❏Private Key: Do not congure.
❏Password: Optional
❏CA Certicate 1/CA Certicate 2: Do not congure.
4. Click OK.
A completion message is displayed.
Note:
Click Conrm to verify the certicate information.
Related Information
&“Running Web Cong on a Web Browser” on page 26
CA-signed Certicate Importing Setting Items
Items Settings and Explanation
Server Certicate or Client Certicate Select a certicate’s format.
For SSL/TLS connection, the Server Certicate is displayed.
For IPsec/IP Filtering or IEEE802.1x, the Client Certicate is displayed.
Private Key If you obtain a certicate of the PEM/DER format by using a CSR created from a
computer, specify a private key le that is match a certicate.
Password If the le format is Certicate with Private Key (PKCS#12), enter the password
for encrypting the private key that is set when you obtain the certicate.
CA Certicate 1 If your certicate’s format is Certicate (PEM/DER), import a certicate of a
certicate authority that issues a CA-signed Certicate used as server certicate.
Specify a le if you need.
CA Certicate 2 If your certicate’s format is Certicate (PEM/DER), import a certicate of a
certicate authority that issues CA Certicate 1. Specify a le if you need.
Deleting a CA-signed Certicate
You can delete an imported certicate when the certicate has expired or when an encrypted connection is no
longer necessary.
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Important:
If you obtain a certicate using a CSR created from Web Cong, you cannot import a deleted certicate again. In
this case, create a CSR and obtain a certicate again.
Administrator Information
>
Advanced Security Settings
>
Using a Digital Certicate
207
1. Access Web Cong, and then select the Network Security tab. Next, select SSL/TLS > Certicate or IPsec/IP
Filtering > Client Certicate or IEEE802.1X > Client Certicate.
2. Click Delete.
3. Conrm that you want to delete the certicate in the message displayed.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Updating a Self-signed Certicate
Because the Self-signed Certicate is issued by the scanner, you can update it when it has expired or when the
content described changes.
1. Access Web Cong and select the Network Security tab > SSL/TLS > Certicate.
2. Click Update.
3. Enter Common Name.
You can enter up to 5 IPv4 addresses, IPv6 addresses, host names, FQDNs between 1 to 128 characters and
separating them with commas. e rst parameter is stored to the common name, and the others are stored to
the alias eld for the subject of the certicate.
Example:
Scanner's IP address : 192.0.2.123, Scanner name : EPSONA1B2C3
Common name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123
4. Specify a validity period for the certicate.
5. Click Next.
A conrmation message is displayed.
6. Click OK.
e scanner is updated.
Note:
You can check the certicate information from Network Security tab > SSL/TLS > Certicate > Self-signed Certicate
and click Conrm.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Conguring a CA Certicate
When you set the CA Certicate, you can validate the path to the CA certicate of the server that the scanner
accesses. is can prevent impersonation.
You can obtain the CA Certicate from the Certication Authority where the CA-signed Certicate is issued.
Administrator Information
>
Advanced Security Settings
>
Using a Digital Certicate
208
Importing a CA Certicate
Import the CA Certicate to the scanner.
1. Access Web Cong and then select the Network Security tab > CA Certicate.
2. Click Import.
3. Specify the CA Certicate you want to import.
4. Click OK.
When importing is complete, you are returned to the CA Certicate screen, and the imported CA Certicate is
displayed.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Deleting a CA Certicate
You can delete the imported CA Certicate.
1. Access Web Cong and then select the Network Security tab > CA Certicate.
2. Click Delete next to the CA Certicate that you want to delete.
3. Conrm that you want to delete the certicate in the message displayed.
4. Click Reboot Network, and then check that the deleted CA Certicate is not listed on the updated screen.
Related Information
&“Running Web Cong on a Web Browser” on page 26
SSL/TLS Communication with the Scanner
When the server certicate is set using SSL/TLS (Secure Sockets Layer/Transport Layer Security) communication
to the scanner, you can encrypt the communication path between computers. Do this if you want to prevent
remote and unauthorized access.
Conguring Basic SSL/TLS Settings
If the scanner supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt
communications. You can congure and manage the scanner using Web Cong while ensuring security.
Congure encryption strength and redirect feature.
1. Access Web Cong and select the Network Security tab > SSL/TLS > Basic.
Administrator Information
>
Advanced Security Settings
>
SSL/TLS Communication with the Scanner
209
2. Select a value for each item.
❏Encryption Strength
Select the level of encryption strength.
❏Redirect HTTP to HTTPS
Redirect to HTTPS when HTTP is accessed.
3. Click Next.
A conrmation message is displayed.
4. Click OK.
e scanner is updated.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Conguring a Server Certicate for the Scanner
1. Access Web Cong and select the Network Security tab > SSL/TLS > Certicate.
2. Specify a certicate to use on Server Certicate.
❏Self-signed Certicate
A self-signed certicate has been generated by the scanner. If you do not obtain a CA-signed certicate,
select this.
❏CA-signed Certicate
If you obtain and import a CA-signed certicate in advance, you can specify this.
3. Click Next.
A conrmation message is displayed.
4. Click OK.
e scanner is updated.
Related Information
&“Running Web Cong on a Web Browser” on page 26
&“Conguring a CA-signed Certicate” on page 205
&“Conguring a CA Certicate” on page 208
Administrator Information
>
Advanced Security Settings
>
SSL/TLS Communication with the Scanner
210
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
You can lter trac based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of
the ltering, you can congure the scanner to accept or block specied clients and specied data. Additionally, you
can improve security level by using an IPsec.
Note:
Computers that run Windows Vista or later or Windows Server 2008 or later support IPsec.
Conguring Default Policy
To lter trac, congure the default policy. e default policy applies to every user or group connecting to the
scanner. For more ne-grained control over users and groups of users, congure group policies.
1. Access Web Cong and then select the Network Security tab > IPsec/IP Filtering > Basic.
2. Enter a value for each item.
3. Click Next.
A conrmation message is displayed.
4. Click OK.
e scanner is updated.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Default Policy Setting Items
Default Policy
Items Settings and Explanation
IPsec/IP Filtering You can enable or disable an IPsec/IP Filtering feature.
❏Access Control
Congure a control method for trac of IP packets.
Items Settings and Explanation
Permit Access Select this to permit congured IP packets to pass through.
Refuse Access Select this to refuse congured IP packets to pass through.
IPsec Select this to permit congured IPsec packets to pass through.
Administrator Information
>
Advanced Security Settings
>
Encrypted Communication Using IPsec/IP Filtering
211
❏IKE Version
Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is
connected to.
❏IKEv1
e following items are displayed when you select IKEv1 for IKE Version.
Items Settings and Explanation
Authentication Method To select Certicate, you need to obtain and import a CA-signed certicate in advance.
Pre-Shared Key If you select Pre-Shared Key for Authentication Method, enter a pre-shared key
between 1 and 127 characters.
Conrm Pre-Shared Key Enter the key you congured for conrmation.
❏IKEv2
e following items are displayed when you select IKEv2 for IKE Version.
Items Settings and Explanation
Local Authentication Method To select Certicate, you need to obtain and import a CA-signed certicate in
advance.
ID Type If you select Pre-Shared Key for Authentication Method, select the type of
ID for the scanner.
ID Enter the scanner's ID that matches the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters using A-Z, a-z,
0-9, "-", and period (.).
Email Address : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters. You
need to include "@".
Key ID : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key If you select Pre-Shared Key for Authentication Method, enter a pre-shared
key between 1 and 127 characters.
Conrm Pre-Shared
Key
Enter the key you congured for conrmation.
Administrator Information
>
Advanced Security Settings
>
Encrypted Communication Using IPsec/IP Filtering
212
Items Settings and Explanation
Remote Authentication Method To select Certicate, you need to obtain and import a CA-signed certicate in
advance.
ID Type If you select Pre-Shared Key for Authentication Method, select the type of
ID for the device that you want to authenticate.
ID Enter the scanner's ID that matches to the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters using A-Z, a-z,
0-9, "-", and period (.).
Email Address : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters. You
need to include "@".
Key ID : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key If you select Pre-Shared Key for Authentication Method, enter a pre-shared
key between 1 and 127 characters.
Conrm Pre-Shared
Key
Enter the key you congured for conrmation.
❏Encapsulation
If you select IPsec for Access Control, you need to congure an encapsulation mode.
Items Settings and Explanation
Transport Mode If you only use the scanner on the same LAN, select this. IP packets of layer 4 or later are
encrypted.
Tunnel Mode If you use the scanner on the Internet-capable network such as IPsec-VPN, select this
option. The header and data of the IP packets are encrypted.
Remote Gateway(Tunnel Mode): If you select Tunnel Mode for Encapsulation, enter a
gateway address between 1 and 39 characters.
❏Security Protocol
If you select IPsec for Access Control, select an option.
Items Settings and Explanation
ESP Select this to ensure the integrity of an authentication and data, and encrypt data.
AH Select this to ensure the integrity of an authentication and data. Even if encrypting data is
prohibited, you can use IPsec.
Administrator Information
>
Advanced Security Settings
>
Encrypted Communication Using IPsec/IP Filtering
213
❏Algorithm Settings
It is recommended that you select Any for all settings or select an item other than Any for each setting. If you
select Any for some of the settings and select an item other than Any for the other settings, the device may not
communicate depending on the other device that you want to authenticate.
Items Settings and Explanation
IKE Encryption Select the encryption algorithm for IKE.
The items vary depending on the version of IKE.
Authentication Select the authentication algorithm for IKE.
Key Exchange Select the key exchange algorithm for IKE.
The items vary depending on the version of IKE.
ESP Encryption Select the encryption algorithm for ESP.
This is available when ESP is selected for Security Protocol.
Authentication Select the authentication algorithm for ESP.
This is available when ESP is selected for Security Protocol.
AH Authentication Select the encryption algorithm for AH.
This is available when AH is selected for Security Protocol.
Conguring Group Policy
A group policy is one or more rules applied to a user or user group. e scanner controls IP packets that match
with congured policies. IP packets are authenticated in the order of a group policy 1 to 10 then a default policy.
1. Access Web Cong and then select the Network Security tab > IPsec/IP Filtering > Basic.
2. Click a numbered tab you want to congure.
3. Enter a value for each item.
4. Click Next.
A conrmation message is displayed.
5. Click OK.
e scanner is updated.
Group Policy Setting Items
Items Settings and Explanation
Enable this Group Policy You can enable or disable a group policy.
Access Control
Congure a control method for trac of IP packets.
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Items Settings and Explanation
Permit Access Select this to permit congured IP packets to pass through.
Refuse Access Select this to refuse congured IP packets to pass through.
IPsec Select this to permit congured IPsec packets to pass through.
Local Address (Scanner)
Select an IPv4 address or IPv6 address that matches your network environment. If an IP address is assigned
automatically, you can select Use auto-obtained IPv4 address.
Note:
If an IPv6 address is assigned automatically, the connection may be unavailable. Congure a static IPv6 address.
Remote Address(Host)
Enter a device's IP address to control access. e IP address must be 43 characters or less. If you do not enter an IP
address, all addresses are controlled.
Note:
If an IP address is assigned automatically (e.g. assigned by DHCP), the connection may be unavailable. Congure a static IP
address.
Method of Choosing Port
Select a method to specify ports.
❏Service Name
If you select Service Name for Method of Choosing Port, select an option.
❏Transport Protocol
If you select Port Number for Method of Choosing Port, you need to congure an encapsulation mode.
Items Settings and Explanation
Any Protocol Select this to control all protocol types.
TCP Select this to control data for unicast.
UDP Select this to control data for broadcast and multicast.
ICMPv4 Select this to control ping command.
❏Local Port
If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport
Protocol, enter port numbers to control receiving packets, separating them with commas. You can enter 10 port
numbers at the maximum.
Example: 20,80,119,5220
If you do not enter a port number, all ports are controlled.
❏Remote Port
If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport
Protocol, enter port numbers to control sending packets, separating them with commas. You can enter 10 port
numbers at the maximum.
Example: 25,80,143,5220
If you do not enter a port number, all ports are controlled.
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IKE Version
Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected
to.
❏IKEv1
e following items are displayed when you select IKEv1 for IKE Version.
Items Settings and Explanation
Authentication Method If you select IPsec for Access Control, select an option. Used certicate is common with a
default policy.
Pre-Shared Key If you select Pre-Shared Key for Authentication Method, enter a pre-shared key
between 1 and 127 characters.
Conrm Pre-Shared Key Enter the key you congured for conrmation.
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❏IKEv2
e following items are displayed when you select IKEv2 for IKE Version.
Items Settings and Explanation
Local Authentication Method If you select IPsec for Access Control, select an option. Used certicate is
common with a default policy.
ID Type If you select Pre-Shared Key for Authentication Method, select the type of
ID for the scanner.
ID Enter the scanner's ID that matches the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters using A-Z, a-z,
0-9, "-", and period (.).
Email Address : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters. You
need to include "@".
Key ID : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key If you select Pre-Shared Key for Authentication Method, enter a pre-shared
key between 1 and 127 characters.
Conrm Pre-Shared
Key
Enter the key you congured for conrmation.
Remote Authentication Method If you select IPsec for Access Control, select an option. Used certicate is
common with a default policy.
ID Type If you select Pre-Shared Key for Authentication Method, select the type of
ID for the device that you want to authenticate.
ID Enter the scanner's ID that matches to the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters using A-Z, a-z,
0-9, "-", and period (.).
Email Address : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters. You
need to include "@".
Key ID : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key If you select Pre-Shared Key for Authentication Method, enter a pre-shared
key between 1 and 127 characters.
Conrm Pre-Shared
Key
Enter the key you congured for conrmation.
Encapsulation
If you select IPsec for Access Control, you need to congure an encapsulation mode.
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Items Settings and Explanation
Transport Mode If you only use the scanner on the same LAN, select this. IP packets of layer 4 or later are
encrypted.
Tunnel Mode If you use the scanner on the Internet-capable network such as IPsec-VPN, select this
option. The header and data of the IP packets are encrypted.
Remote Gateway(Tunnel Mode): If you select Tunnel Mode for Encapsulation, enter a
gateway address between 1 and 39 characters.
Security Protocol
If you select IPsec for Access Control, select an option.
Items Settings and Explanation
ESP Select this to ensure the integrity of an authentication and data, and encrypt data.
AH Select this to ensure the integrity of an authentication and data. Even if encrypting data is
prohibited, you can use IPsec.
Algorithm Settings
It is recommended that you select Any for all settings or select an item other than Any for each setting. If you
select Any for some of the settings and select an item other than Any for the other settings, the device may not
communicate depending on the other device that you want to authenticate.
Items Settings and Explanation
IKE Encryption Select the encryption algorithm for IKE.
The items vary depending on the version of IKE.
Authentication Select the authentication algorithm for IKE.
Key Exchange Select the key exchange algorithm for IKE.
The items vary depending on the version of IKE.
ESP Encryption Select the encryption algorithm for ESP.
This is available when ESP is selected for Security Protocol.
Authentication Select the authentication algorithm for ESP.
This is available when ESP is selected for Security Protocol.
AH Authentication Select the encryption algorithm for AH.
This is available when AH is selected for Security Protocol.
Combination of Local Address (Scanner) and Remote Address(Host) on Group Policy
Setting of Local Address (Scanner)
IPv4 IPv6* Any addresses*
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Setting of Remote
Address(Host)
IPv4* ✓–✓
IPv6** – ✓✓
Blank ✓✓✓
*1If IPsec is selected for Access Control, you cannot specify in a prex length.
*2If IPsec is selected for Access Control, you can select a link-local address (fe80::) but group policy will be disabled.
*3Except IPv6 link local addresses.
Related Information
&“Running Web Cong on a Web Browser” on page 26
References of Service Name on Group Policy
Note:
Unavailable services are displayed but cannot be selected.
Service Name Protocol type Local port
number
Remote port
number
Features controlled
Any – – – All services
ENPC UDP 3289 Any port Searching for a scanner from
applications such as Epson Device
Admin and the a scanner driver
SNMP UDP 161 Any port Acquiring and conguring of MIB from
applications such as Epson Device
Admin and the Epson scanner driver
WSD TCP Any port 5357 Controlling WSD
WS-Discovery UDP 3702 Any port Searching for a scanner from WSD
Network Scan TCP 1865 Any port Forwarding scan data from Epson
ScanSmart
Network Push
Scan Discovery
UDP 2968 Any port Searching for a computer from scanner
Network Push
Scan
TCP Any port 2968 Acquiring job information of push
scanning from Epson ScanSmart
HTTP (Local) TCP 80 Any port HTTP(S) server (forwarding data of
Web Cong and WSD)
HTTPS (Local) TCP 443 Any port
HTTP (Remote) TCP Any port 80 HTTP(S) client (rmware updating and
root certicate updating)
HTTPS (Remote) TCP Any port 443
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Conguration Examples of IPsec/IP Filtering
Receiving IPsec packets only
is example is to congure a default policy only.
Default Policy:
❏IPsec/IP Filtering: Enable
❏Access Control: IPsec
❏Authentication Method: Pre-Shared Key
❏Pre-Shared Key: Enter up to 127 characters.
Group Policy: Do not congure.
Receiving scanning data and scanner settings
is example allows communications of scanning data and scanner conguration from specied services.
Default Policy:
❏IPsec/IP Filtering: Enable
❏Access Control: Refuse Access
Group Policy:
❏Enable this Group Policy: Check the box.
❏Access Control: Permit Access
❏Remote Address(Host): IP address of a client
❏Method of Choosing Port: Service Name
❏Service Name: Check the box of ENPC, SNMP, HTTP (Local), HTTPS (Local) and Network Scan.
Receiving access from a specied IP address only
is example allows a specied IP address to access the scanner.
Default Policy:
❏IPsec/IP Filtering: Enable
❏Access Control:Refuse Access
Group Policy:
❏Enable this Group Policy: Check the box.
❏Access Control: Permit Access
❏Remote Address(Host): IP address of an administrator’s client
Note:
Regardless of policy conguration, the client will be able to access and congure the scanner.
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Conguring a Certicate for IPsec/IP Filtering
Congure the Client Certicate for IPsec/IP Filtering. When you set it, you can use the certicate as an
authentication method for IPsec/IP Filtering. If you want to congure the certication authority, go to CA
Certicate.
1. Access Web Cong and then select the Network Security tab > IPsec/IP Filtering > Client Certicate.
2. Import the certicate in Client Certicate.
If you have already imported a certicate published by a Certication Authority, you can copy the certicate
and use it in IPsec/IP Filtering. To copy, select the certicate from Copy From, and then click Copy.
Related Information
&“Running Web Cong on a Web Browser” on page 26
&“Conguring a CA-signed Certicate” on page 205
&“Conguring a CA Certicate” on page 208
Connecting the Scanner to an IEEE802.1X Network
Conguring an IEEE802.1X Network
When you set IEEE802.1X to the scanner, you can use it on the network connected to a RADIUS server, a LAN
switch with authentication function, or an access point.
1. Access Web Cong and then select the Network Security tab > IEEE802.1X > Basic.
2. Enter a value for each item.
If you want to use the scanner on a Wi-Fi network, click Wi-Fi Setup and select or enter an SSID.
3. Click Next.
A conrmation message is displayed.
4. Click OK.
e scanner is updated.
Related Information
&“Running Web Cong on a Web Browser” on page 26
IEEE802.1X Network Setting Items
Items Settings and Explanation
IEEE802.1X (Wi-Fi) The connection status of IEEE802.1X (Wi-Fi) is displayed.
Connection Method The connection method of a current network is displayed.
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Connecting the Scanner to an IEEE802.1X Network
221
Items Settings and Explanation
EAP Type Select an option for an authentication method between the scanner and a RADIUS server.
EAP-TLS You need to obtain and import a CA-signed certicate.
PEAP-TLS
PEAP/MSCHAPv2 You need to congure a password.
EAP-TTLS
User ID Congure an ID to use for an authentication of a RADIUS server.
Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Password Congure a password to authenticate the scanner.
Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters. If you are using a Windows server as a
RADIUS server, you can enter up to 127 characters.
Conrm Password Enter the password you congured for conrmation.
Server ID You can congure a server ID to authenticate with a specied RADIUS server. Authenticator
veries whether a server ID is contained in the subject/subjectAltName eld of a server
certicate that is sent from a RADIUS server or not.
Enter 0 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Certicate Validation You can set certicate validation regardless of the authentication method. Import the
certicate in CA Certicate.
Anonymous Name If you select PEAP-TLS or PEAP/MSCHAPv2 for EAP Type, you can congure an anonymous
name instead of a user ID for a phase 1 of a PEAP authentication.
Enter 0 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Encryption Strength You can select one of the followings.
High AES256/3DES
Middle AES256/3DES/AES128/RC4
Conguring a Certicate for IEEE802.1X
Congure the Client Certicate for IEEE802.1X. When you set it, you can use EAP-TLS and PEAP-TLS as an
authentication method of IEEE802.1x. If you want to congure the certication authority certicate, go to CA
Certicate.
1. Access Web Cong and then select the Network Security tab > IEEE802.1X > Client Certicate.
2. Enter a certicate in the Client Certicate.
If you have already imported a certicate published by a Certication Authority, you can copy the certicate
and use it in IEEE802.1X. To copy, select the certicate from Copy From, and then click Copy.
Related Information
&“Running Web Cong on a Web Browser” on page 26
Administrator Information
>
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>
Connecting the Scanner to an IEEE802.1X Network
222
Solving Problems for Advanced Security
Restoring the Security Settings
When you establish a highly secure environment such as IPsec/IP Filtering, you may not be able to communicate
with devices because of incorrect settings or trouble with the device or server. In this case, restore the security
settings in order to make settings for the device again or to allow you temporary use.
Disabling the Security Function Using the Control Panel
You can disable IPsec/IP Filtering using Web Cong.
1. Access Web Cong and select the Network Security tab > IPsec/IP Filtering > Basic.
2. Disable the IPsec/IP Filtering.
Problems Using Network Security Features
Forgot a Pre–shared Key
Re-congure a pre-shared key.
To change the key, access Web Cong and select the Network Security tab > IPsec/IP Filtering > Basic > Default
Policy or Group Policy.
When you change the pre-shared key, congure the pre-shared key for computers.
Related Information
&“Running Web Cong on a Web Browser” on page 26
&“Encrypted Communication Using IPsec/IP Filtering” on page 211
Cannot Communicate with IPsec Communication
Specify the algorithm that the scanner or the computer does not support.
e scanner supports the following algorithms. Check the settings of the computer.
Security Methods Algorithms
IKE encryption algorithm AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128*, AES-GCM-192*,
AES-GCM-256*, 3DES
IKE authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5
IKE key exchange algorithm DH Group1, DH Group2, DH Group5, DH Group14, DH Group15, DH
Group16, DH Group17, DH Group18, DH Group19, DH Group20, DH
Group21, DH Group22, DH Group23, DH Group24, DH Group25, DH
Group26, DH Group27*, DH Group28*, DH Group29*, DH Group30*
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>
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223
Security Methods Algorithms
ESP encryption algorithm AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128, AES-GCM-192,
AES-GCM-256, 3DES
ESP authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5
AH authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5
*available for IKEv2 only
Related Information
&“Encrypted Communication Using IPsec/IP Filtering” on page 211
Cannot Communicate Suddenly
The IP address of the scanner has been changed or cannot be used.
When the IP address registered to the local address on Group Policy has been changed or cannot be used, IPsec
communication cannot be performed. Disable IPsec using the scanner's control panel.
If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP
address registered for the scanner's Web Cong (Network Security tab > IPsec/IP Filtering > Basic > Group
Policy > Local Address (Scanner)) may not be found.
Use a static IP address.
The IP address of the computer has been changed or cannot be used.
When the IP address registered to the remote address on Group Policy has been changed or cannot be used, IPsec
communication cannot be performed.
Disable IPsec using the scanner's control panel.
If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP
address registered for the scanner's Web Cong (Network Security tab > IPsec/IP Filtering > Basic > Group
Policy > Remote Address(Host)) may not be found.
Use a static IP address.
Related Information
&“Running Web Cong on a Web Browser” on page 26
&“Encrypted Communication Using IPsec/IP Filtering” on page 211
Cannot Connect After Conguring IPsec/IP Filtering
The settings of IPsec/IP Filtering are incorrect.
Disable IPsec/IP ltering from the scanner’s control panel. Connect the scanner and computer and make the
IPsec/IP Filtering settings again.
Related Information
&“Encrypted Communication Using IPsec/IP Filtering” on page 211
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>
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224
Cannot Access the Scanner after Conguring IEEE802.1X
The settings of IEEE802.1X are incorrect.
Disable IEEE802.1X and Wi-Fi from the scanner’s control panel. Connect the scanner and a computer, and then
congure IEEE802.1X again.
Related Information
&“Conguring an IEEE802.1X Network” on page 221
Problems on Using a Digital Certicate
Cannot Import a CA-signed Certicate
CA-signed Certicate and the information on the CSR do not match.
If the CA-signed Certicate and CSR do not have the same information, the CSR cannot be imported. Check the
following:
❏Are you trying to import the certicate to a device that does not have the same information?
Check the information of the CSR and then import the certicate to a device that has the same information.
❏Did you overwrite the CSR saved into the scanner aer sending the CSR to a certicate authority?
Obtain the CA-signed certicate again with the CSR.
CA-signed Certicate is more than 5KB.
You cannot import a CA-signed Certicate that is more than 5KB.
The password for importing the certicate is incorrect.
Enter the correct password. If you forget the password, you cannot import the certicate. Re-obtain the CA-signed
Certicate.
Related Information
&“Importing a CA-signed Certicate” on page 206
Cannot Update a Self-Signed Certicate
The Common Name has not been entered.
Common Name must be entered.
Unsupported characters have been entered to Common Name.
Enter between 1 and 128 characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E).
A comma or space is included in the common name.
If a comma is entered, the Common Name is divided at that point. If only a space is entered before or aer a
comma, an error occurs.
Administrator Information
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>
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225
Related Information
&“Updating a Self-signed Certicate” on page 208
Cannot Create a CSR
The Common Name has not been entered.
e Common Name must be entered.
Unsupported characters have been entered to Common Name, Organization, Organizational Unit,
Locality, and State/Province.
Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E).
A comma or space is included in the Common Name.
If a comma is entered, the Common Name is divided at that point. If only a space is entered before or aer a
comma, an error occurs.
Related Information
&“Obtaining a CA-signed Certicate” on page 205
Warning Relating to a Digital Certicate Appears
Messages Cause/What to do
Enter a Server Certicate. Cause:
You have not selected a le to import.
What to do:
Select a le and click Import.
CA Certicate 1 is not entered. Cause:
CA certicate 1 is not entered and only CA certicate 2 is entered.
What to do:
Import CA certicate 1 rst.
Invalid value below. Cause:
Unsupported characters are contained in the le path and/or password.
What to do:
Make sure that the characters are entered correctly for the item.
Invalid date and time. Cause:
Date and time for the scanner have not been set.
What to do:
Set date and time using Web Cong or EpsonNet Cong.
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>
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Messages Cause/What to do
Invalid password. Cause:
The password set for CA certicate and entered password do not match.
What to do:
Enter the correct password.
Invalid le. Cause:
You are not importing a certicate le in X509 format.
What to do:
Make sure that you are selecting the correct certicate sent by a trusted certicate
authority.
Cause:
The le you have imported is too large. The maximum le size is 5KB.
What to do:
If you select the correct le, the certicate might be corrupted or fabricated.
Cause:
The chain contained in the certicate is invalid.
What to do:
For more information on the certicate, see the website of the certicate
authority.
Cannot use the Server Certicates that
include more than three CA
certicates.
Cause:
The certicate le in PKCS#12 format contains more than 3 CA certicates.
What to do:
Import each certicate as converting from PKCS#12 format to PEM format, or
import the certicate le in PKCS#12 format that contains up to 2 CA certicates.
The certicate has expired. Check if the
certicate is valid, or check the date
and time on the product.
Cause:
The certicate is out of date.
What to do:
❏If the certicate is out of date, obtain and import the new certicate.
❏If the certicate is not out of date, make sure the scanner's date and time are
set correctly.
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>
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Messages Cause/What to do
Private key is required. Cause:
There is no paired private key with the certicate.
What to do:
❏If the certicate is the PEM/DER format and it is obtained from a CSR using a
computer, specify the private key le.
❏If the certicate is the PKCS#12 format and it is obtained from a CSR using a
computer, create a le that contains the private key.
Cause:
You have re-imported the PEM/DER certicate obtained from a CSR using Web
Cong.
What to do:
If the certicate is the PEM/DER format and it is obtained from a CSR using Web
Cong, you can only import it once.
Setup failed. Cause:
Cannot nish the conguration because the communication between the scanner
and computer failed or the le cannot be read by some errors.
What to do:
After checking the specied le and communication, import the le again.
Related Information
&“About Digital Certication” on page 204
Delete a CA-signed Certicate by Mistake
There is no backup le for the CA-signed certicate.
If you have the backup le, import the certicate again.
If you obtain a certicate using a CSR created from Web Cong, you cannot import a deleted certicate again.
Create a CSR and obtain a new certicate.
Related Information
&“Importing a CA-signed Certicate” on page 206
&“Deleting a CA-signed Certicate” on page 207
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>
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Technical Specications
General Scanner Specications........................................230
Network Specications............................................. 231
Memory Device Specications........................................233
Using Port for the Scanner...........................................233
Dimensions and Weight Specications..................................235
Electrical Specications.............................................235
Environmental Specications.........................................236
System Requirements.............................................. 236
General Scanner Specications
Note:
Specications are subject to change without notice.
Scanner type Sheet Feed, one pass duplex color scanner
Photoelectric device CIS
Eective pixels 5,100×9,300 at 600 dpi
2,550×64,500 at 300 dpi
Light source RGB LED
Scanning resolution 600 dpi (main scan)
600 dpi (sub scan)
Output resolution 50 to 1200 dpi (in 1 dpi increments)
*
Document Size Max: 215.9×6,096 mm (8.5×240 inches)
Min: 50.8×50.8 mm (2×2 inches)
Paper input Face-down loading
Paper output Face-down ejection
Paper capacity 100 sheets of paper at 80 g/m
Color Depth Color
❏30 bits per pixel internal (10 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏10 bits per pixel internal
❏8 bits per pixel external
Black and white
❏10 bits per pixel internal
❏1 bit per pixel external
Interface SuperSpeed USB
* You can scan long paper in the following resolutions.
❏1,346.0 mm (53 in.) or less:up to 600 dpi
❏5,461.0 mm (215 in.)or less:up to 300 dpi
❏6,096.0 mm (220 in.)or less:up to 200 dpi
Technical Specications
>
General Scanner Specications
230
Network Specications
Wi-Fi Specications
See the following table for Wi-Fi specications.
Countries or regions except for those listed
below
Table A
Australia
New Zealand
China
Taiwan
South Korea
Table B
Table A
Standards IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum radio-frequency
power transmitted
2400-2483.5 MHz: 20 dBm (EIRP)
Channels 1/2/3/4/5/6/7/8/9/10/11/12/13
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*2*3
Security Protocols
*4
WEP (64/128bit), WPA2-PSK (AES)
*5
, WPA3-SAE (AES), WPA2/WPA3-Enterprise
*1 Only available for the HT20
*2 Not supported for IEEE 802.11b
*3 Infrastructure and Wi-Fi Direct modes can be used simultaneously.
*4 Wi-Fi Direct supports WPA2-PSK (AES) only.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Table B
Standards IEEE802.11a/b/g/n
*1
/ac
Frequency Ranges IEEE802.11b/g/n: 2.4 GHz, IEEE802.11a/n/ac: 5 GHz
Technical Specications
>
Network Specications
>
Wi-Fi Specications
231
Channels Wi-Fi 2.4 GHz 1/2/3/4/5/6/7/8/9/10/11/12
*2
/13
*2
5 GHz
*3
W52 (36/40/44/48),
W53 (52/56/60/64),
W56 (100/104/108/112/116/120/124/128/132/136/140/144),
W58 (149/153/157/161/165)
Wi-Fi Direct 2.4 GHz 1/2/3/4/5/6/7/8/9/10/11/12
*2
/13
*2
5 GHz
*3
W52 (36/40/44/48)
W58 (149/153/157/161/165)
Connection Modes Infrastructure, Wi-Fi Direct (Simple AP)
*4*5
Security Protocols
*6
WEP (64/128bit), WPA2-PSK (AES)
*7
, WPA3-SAE (AES), WPA2/WPA3-Enterprise
*1 Only available for the HT20
*2 Not available in Taiwan
*3 The availability of these channels and use of the product outdoors over these channels varies by location. For more
information, see http://support.epson.net/wi5ghz/
*4 Not supported for IEEE 802.11b
*5 Infrastructure and Wi-Fi Direct modes can be used simultaneously.
*6 Wi-Fi Direct only supports WPA2-PSK (AES) .
*7 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Network Functions and IPv4/IPv6
Functions Supported
Epson ScanSmart IPv4
Epson Connect (Scan to Cloud) IPv4
Security Protocol
IEEE802.1X
*
IPsec/IP Filtering
SSL/TLS HTTPS Server/Client
SMTPS (STARTTLS, SSL/TLS)
SNMPv3
* You need to use a connection device that complies with IEEE802.1X.
Technical Specications
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Network Specications
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Security Protocol
232
Memory Device Specications
Devices Maximum Capacities
USB Flash Drive 2 TB (formatted in FAT, FAT32, or exFAT.)
You cannot use the following devices:
❏A device that requires a dedicated driver
❏A device with security settings (password, encryption, and so on)
Epson cannot guarantee all operations of externally connected devices.
Using Port for the Scanner
e scanner uses the following port. ese ports should be allowed to become available by the network
administrator as necessary.
Technical Specications
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Using Port for the Scanner
233
Sender
(Client)
Use Destination
(Server)
Protocol Port
Number
Scanner File sending (When scan to network
folder is used from the Scanner)
FTP server FTP (TCP) 20
21
File server SMB (TCP) 445
NetBIOS (UDP) 137
138
NetBIOS (TCP) 139
Email sending (When scan to mail is
used from the scanner)
SMTP server SMTP (TCP) 25
SMTP SSL/TLS (TCP) 465
SMTP STARTTLS (TCP) 587
POP before SMTP connection (When
scan to mail is used from the scanner)
POP server POP3 (TCP) 110
When Epson Connect is used Epson Connect
Server
HTTPS 443
XMPP 5222
Collecting user information (Use the
contacts from the scanner)
LDAP server LDAP (TCP) 389
LDAP SSL/TLS (TCP) 636
LDAP STARTTLS (TCP) 389
User authentication when collecting
user information (When using the
contacts from the scanner)
User authentication when using the
scan to network folder (SMB) from the
scanner
KDC server Kerberos 88
Control WSD Client computer WSD (TCP) 5357
Search the computer when push
scanning from Epson ScanSmart
Client computer Network Push Scan
Discovery
2968
Client
computer
Discover the scanner from an
application such as EpsonNet Cong
and scanner driver.
Scanner ENPC (UDP) 3289
Collect and set up the MIB information
from an application such as EpsonNet
Cong and scanner driver.
Scanner SNMP (UDP) 161
Searching WSD scanner Scanner WS-Discovery (UDP) 3702
Forwarding the scan data from Epson
ScanSmart
Scanner Network Scan (TCP) 1865
Collecting the job information when
push scanning from Epson ScanSmart
Scanner Network Push Scan 2968
Technical Specications
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Using Port for the Scanner
234
Dimensions and Weight Specications
Dimensions * Width: 296 mm (11.7 inches)
Depth: 169 mm (6.7 inches)
Height: 167 mm (6.6 inches)
Weight Approx. 3.7 kg (8.2 lb)
* Without protruding parts and the input tray.
Electrical Specications
Scanner Electrical Specications
Rated DC Input Power Supply Voltage DC 24 V
Rated DC Input Current 1 A
Power Consumption USB Connection
❏Operating: Approx. 13 W
❏Ready mode: Approx. 6.7 W
❏Sleep mode : Approx. 1.0 W
❏Power o: Approx. 0.1 W
Wi-Fi Connection
❏Operating: Approx. 13 W
❏Ready mode: Approx. 6.9 W
❏Sleep mode : Approx. 1.4 W
❏Power o: Approx. 0.1 W
Note:
For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
AC Adapter Electrical Specications
Model A461H (AC 100-240 V)
A462E (AC 220-240 V)
Rated Input Current 1 A
Rated Frequency Range 50-60 Hz
Rated Output Power Supply Voltage DC 24 V
Technical Specications
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Electrical Specications
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AC Adapter Electrical Specications
235
Rated Output Current 1 A
Note:
For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Environmental Specications
Temperature When operating 5 to 35 °C (41 to 95 °F)
When stored –25 to 60 °C (–13 to 140 °F)
Humidity When operating 15 to 80% (without condensation)
When stored 15 to 85% (without condensation)
Operating conditions Ordinary oce or home conditions. Avoid operating the scanner in
direct sunlight, near a strong light source, or in extremely dusty
conditions.
System Requirements
Supported operating systems may vary depending on the application.
Windows Windows 10 (32-bit, 64-bit)
Windows 8.1 (32-bit, 64-bit)
Windows 8 (32-bit, 64-bit)
Windows 7 (32-bit, 64-bit)
Mac OS
*1 *2
macOS Catalina
macOS Mojave
macOS High Sierra
macOS Sierra
OS X El Capitan
OS X Yosemite
*3
*1 Fast User Switching on Mac OS or later is not supported.
*2 The UNIX File System (UFS) for Mac OS is not supported.
*3 Epson ScanSmart does not support OS X Yosemite.
Technical Specications
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System Requirements
236
Standards and Approvals for European Models
Product and AC adapter
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment models are in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
J382B
A461H, A462E
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxembourg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the product.
Standards and Approvals for U.S. Models
Product
EMC FCC Part 15 Subpart B Class B
CAN ICES-3 (B)/NMB-3 (B)
is equipment contains the following wireless module.
Manufacturer: Seiko Epson Corporation
Type: J26H005
is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. is equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person’s body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals
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Standards and Approvals for U.S. Models
238
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
Where to Get Help
>
Contacting Epson Support
>
Help for Users in Taiwan
241
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Where to Get Help
>
Contacting Epson Support
>
Help for Users in Thailand
242
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
❏Technical support
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS JAKARTA
MANGGADUA
Ruko Mall Mangga Dua No. 48 Jl. Arteri
Mangga Dua, Jakarta Utara - DKI JAKARTA
(+6221) 62301104
jkt-admin@epson-indonesia.co.id
Where to Get Help
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Contacting Epson Support
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Help for Users in Indonesia
243
Province Company Name Address Phone
E-mail
NORTH
SUMATERA
ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor
A-4, Medan - North Sumatera
(+6261) 42066090 / 42066091
mdn-adm@epson-indonesia.co.id
WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa
Barat 40116
(+6222) 4207033
bdg-admin@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak
Yogyakarta - DIY
(+62274) 581065
ygy-admin@epson-indonesia.co.id
EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma
Bangsa No. 116 - 118 Surabaya - JATIM
(+6231) 5355035
sby-admin@epson-indonesia.co.id
SOUTH
SULAWESI
ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae,
mariso, MAKASSAR - SULSEL 90125
(+62411) 8911071
mksr-admin@epson-
indonesia.co.id
WEST
KALIMANTAN
ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad
Yani - Pontianak Kalimantan Barat
(+62561) 735507 / 767049
pontianak-admin@epson-
indonesia.co.id
RIAU ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru
Riau
(+62761) 8524695
pkb-admin@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA
SUDIRMAN
Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav.
3 Jakarta Pusat - DKI JAKARTA 10220
(+6221) 5724335
ess@epson-indonesia.co.id
EAST JAWA ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29
Surabaya - Jawa Timur
(+6231) 5014949
esssby@epson-indonesia.co.id
BANTEN ESS SERPONG Ruko Mall WTC Matahari No. 953, Serpong-
Banten
(+6221) 53167051 / 53167052
esstag@epson-indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl. MT
Haryono No 970 Semarang - JAWA TENGAH
(+6224) 8313807 / 8417935
esssmg@epson-indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan
Sempaja Selatan Kecamatan Samarinda
UTARA - SAMARINDA - KALTIM
(+62541) 7272904
escsmd@epson-indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9
Ilir Palembang Sumatera Selatan
(+62711) 311330
escplg@epson-indonesia.co.id
EAST JAVA ESC JEMBER JL. Panglima Besar Sudirman Ruko no.1D
Jember-Jawa Timur (Depan Balai Penelitian
& Pengolahan Kakao)
(+62331) 488373 / 486468
jmr-admin@epson-indonesia.co.id
NORTH
SULAWESI
ESC MANADO Tekno Megamall Lt LG 11 TK 21, Kawasan
Megamas Boulevard, Jl Piere Tendean,
Manado - SULUT 95111
(+62431) 8890996
MND-ADMIN@EPSON-
INDONESIA.CO.ID
Where to Get Help
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Contacting Epson Support
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Help for Users in Indonesia
244
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
http://www.epson.com.hk
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: +60 1800-8-17349
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Where to Get Help
>
Contacting Epson Support
>
Help for Users in Malaysia
245
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (+632)441-9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.som.ph
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
Where to Get Help
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Contacting Epson Support
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Help for Users in the Philippines
246