Table of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Printing a Network Status Sheet
- Replacing or Adding New Wireless Routers
- Changing the Connection Method to a Computer
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing a Watermark
- Printing Multiple Files Together
- Adjusting the Print Tone
- Printing to Emphasize Thin Lines
- Printing to Enhance Light Text and Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing from Smart Devices
- Canceling Printing - Printer Button
- Printing from the Printer Driver on Windows
- Refilling Ink and Replacing Maintenance Boxes
- Maintaining the Printer
- Preventing the Print Head from Drying
- Check if Nozzles are Clogged (Nozzle Check)
- Cleaning the Print Head (Head Cleaning)
- Power Cleaning the Print Head (Power Cleaning)
- Aligning the Print Head
- Cleaning the Paper Path
- Cleaning the Paper Path for Paper Feeding Problems
- Checking the Total Number of Pages Fed Through the Printer
- Network Service and Software Information
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 3.3 cm
- Vertical Banding or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Other Problems
- Appendix
Epson ET-M1170 User Manual
Displayed below is the user manual for ET-M1170 by Epson which is a product in the Inkjet Printers category. This manual has pages.
Related Manuals
User's Guide
NPD6078-00 EN
Contents
About This Manual
Introduction to the Manuals...................5
Using the Manual to Search for Information. . . . . . . 5
Marks and Symbols.........................6
Descriptions Used in this Manual...............7
Operating System References..................7
Important Instructions
Safety Instructions..........................8
Safety Instructions for Ink..................8
Printer Advisories and Warnings............... 9
Advisories and Warnings for Setting Up the
Printer................................ 9
Advisories and Warnings for Using the Printer. . . 9
Advisories and Warnings for Transporting or
Storing the Printer.......................10
Advisories and Warnings for Using the
Printer with a Wireless Connection...........10
Protecting Your Personal Information...........10
Printer Basics
Part Names and Functions...................11
Control Panel............................ 13
Buttons and Functions....................13
Lights and Printer Status.................. 14
Network Settings
Network Connection Types.................. 17
Ethernet Connection.....................17
Wi-Fi Connection....................... 17
Wi-Fi Direct (Simple AP) Connection.........18
Connecting to a Computer...................18
Connecting to a Smart Device................ 19
Making Wi-Fi Settings from the Printer..........19
Making Wi-Fi Settings by Push Button Setup. . . . 20
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................21
Making Wi-Fi Direct (Simple AP)
Connection Settings......................22
Checking the Network Connection Status........23
Checking the Network Status Using Network
Light.................................23
Printing a Network Connection Report........23
Printing a Network Status Sheet...............29
Replacing or Adding New Wireless Routers.......30
Changing the Connection Method to a Computer. . 30
Restoring the Network Settings from the
Control Panel............................ 31
Preparing the Printer
Loading Papers........................... 32
Available Paper and Capacities..............32
Loading Paper in the Paper Cassette..........35
Loading Paper in the Rear Paper Feed Slot......38
Loading Envelopes and Precautions.......... 40
List of Paper Type....................... 40
Outputting Paper..........................41
Saving Power.............................41
Saving Power - Windows.................. 41
Saving Power - Mac OS................... 42
Printing
Printing from the Printer Driver on Windows. . . . . 43
Accessing the Printer Driver................43
Printing Basics..........................43
Printing on 2-Sides.......................45
Printing Several Pages on One Sheet..........46
Printing and Stacking in Page Order (Reverse
Order Printing).........................46
Printing a Reduced or Enlarged Document.....47
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............47
Printing with a Header and Footer...........53
Printing a Watermark.....................54
Printing Multiple Files Together.............54
Adjusting the Print Tone...................55
Printing to Emphasize in Lines............56
Printing to Enhance Light Text and Lines. . . . . . 56
Printing Clear Bar Codes..................57
Canceling Printing.......................57
Menu Options for the Printer Driver..........57
Printing from the Printer Driver on Mac OS......60
Printing Basics..........................60
Printing on 2-Sides.......................62
Printing Several Pages on One Sheet..........63
Printing and Stacking in Page Order (Reverse
Order Printing).........................63
Printing a Reduced or Enlarged Document.....64
Canceling Printing.......................64
Menu Options for the Printer Driver..........65
User's Guide
Contents
2
Making Operation Settings for the Mac OS
Printer Driver..........................66
Printing from Smart Devices................. 67
Using Epson iPrint.......................67
Using Epson Print Enabler.................68
Canceling Printing - Printer Button.............69
Relling Ink and Replacing
Maintenance Boxes
Checking the Status of the Remaining Ink and
the Maintenance Box.......................70
Checking the Status of the Maintenance Box -
Windows..............................70
Checking the Status of the Maintenance Box -
Mac OS X.............................70
Ink Bottle Codes..........................70
Ink Bottle Handling Precautions...............72
Relling the Ink Tank.......................73
Maintenance Box Code..................... 76
Maintenance Box Handling Precautions.........76
Replacing a Maintenance Box.................76
Maintaining the Printer
Preventing the Print Head from Drying........79
Check if Nozzles are Clogged (Nozzle Check)....79
Check if Nozzles are Clogged (Nozzle Check)
- Printer Buttons........................ 79
Check if Nozzles are Clogged (Nozzle Check)
- Windows.............................80
Check if Nozzles are Clogged (Nozzle Check)
- Mac OS..............................81
Cleaning the Print Head (Head Cleaning). . . . . . . . 82
Cleaning the Print Head - Printer Buttons. . . . . . 82
Cleaning the Print Head - Windows.......... 82
Cleaning the Print Head - Mac OS........... 83
Power Cleaning the Print Head (Power Cleaning). . 83
Running Power Cleaning - Windows..........84
Running Power Cleaning - Mac OS...........84
Aligning the Print Head.....................85
Aligning the Print Head - Windows...........85
Aligning the Print Head - Mac OS............85
Cleaning the Paper Path.....................85
Cleaning the Paper Path - Windows.......... 85
Cleaning the Paper Path - Mac OS X..........86
Cleaning the Paper Path for Paper Feeding
Problems................................86
Checking the Total Number of Pages Fed
rough the Printer........................88
Checking the Total Number of Pages Fed
rough the Printer - Printer Buttons.........88
Checking the Total Number of Pages Fed
rough the Printer - Windows............. 88
Checking the Total Number of Pages Fed
rough the Printer - Mac OS...............88
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong).............................89
Running Web Cong on a Web Browser. . . . . . . 89
Running Web Cong on Windows........... 90
Running Web Cong on Mac OS............ 90
Application for Printing Web Pages (E-Web Print). . 90
Soware Update Tools (EPSON Soware
Updater)................................91
Installing the Latest Applications.............. 91
Updating Applications and Firmware...........92
Uninstalling Applications....................93
Uninstalling Applications - Windows......... 93
Uninstalling Applications - Mac OS.......... 94
Printing Using a Network Service..............94
Solving Problems
Checking the Printer Status.................. 96
Lights and Printer Status.................. 96
Checking the Printer Status - Windows........98
Checking the Printer Status - Mac OS.........99
Checking the Soware Status. . . . . . . . . . . . . . . . . 99
Removing Jammed Paper....................99
Removing Jammed Paper from the Front Cover. .99
Removing Jammed Paper from the Rear
Paper Feed Slot........................ 101
Removing Jammed Paper from Inside the
Printer...............................101
Removing Jammed Paper from Rear Cover. . . . 102
Paper Does Not Feed Correctly...............103
Paper Jams............................103
Paper Feeds at a Slant....................104
Ejected Paper Falls from the Output Tray......104
Paper is Ejected During Printing............104
Power and Control Panel Problems............104
Power Does Not Turn On.................104
Power Does Not Turn O.................104
Power Turns O Automatically.............104
User's Guide
Contents
3
Cannot Print from a Computer...............105
Checking the Connection (USB)............105
Checking the Connection (Network).........105
Checking the Soware and Data. . . . . . . . . . . . 106
Checking the Printer Status from the
Computer (Windows)....................108
Checking the Printer Status from the
Computer (Mac OS).....................108
When You Cannot Make Network Settings...... 109
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 109
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection............ 111
Checking the SSID Connected to the Printer. . . 112
Checking the SSID for the Computer.........113
Ethernet Connection Becomes Unstable. . . . . . 114
Printout Problems........................115
Printout is Scued or Color is Missing........115
Banding or Unexpected Colors Appear.......115
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................115
Vertical Banding or Misalignment...........116
Print Quality is Poor.....................116
Paper Is Smeared or Scued...............117
Paper is Smeared During Automatic 2-Sided
Printing..............................118
Printed Photos are Sticky.................118
e Position, Size, or Margins of the Printout
Are Incorrect..........................118
Printed Characters Are Incorrect or Garbled. . . 119
e Printed Image Is Inverted..............119
Mosaic-Like Patterns in the Prints...........119
e Printout Problem Could Not be Cleared. . . 119
Other Printing Problems................... 119
Printing Is Too Slow.....................119
Printing Slows Down Dramatically During
Continuous Printing.....................120
Other Problems..........................120
Operation Sounds Are Loud...............120
Application Is Blocked by a Firewall (for
Windows Only)........................120
Ink Spilled............................120
Appendix
Technical Specications....................122
Printer Specications....................122
Interface Specications...................123
Network Function List...................123
Wi-Fi Specications.....................123
Ethernet Specications...................124
Security Protocol.......................124
Supported ird Party Services.............124
Dimensions...........................124
Electrical Specications..................125
Environmental Specications..............125
System Requirements....................126
Regulatory Information....................126
Standards and Approvals................. 126
Restrictions on Copying..................127
Transporting and Storing the Printer...........128
Copyright.............................. 130
Trademarks.............................130
Where to Get Help........................131
Technical Support Web Site................131
Contacting Epson Support................131
User's Guide
Contents
4
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving
problems, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 91
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
User's Guide
About This Manual
5
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Win d ows : Hol d d o w n Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
User's Guide
About This Manual
6
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra. e content displayed on
the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Win d ows
®
10 operating system
❏Microso
®
Win d ows
®
8.1 operating system
❏Microso
®
Win d ows
®
8 operating system
❏Microso
®
Win d ows
®
7 operating system
❏Microso
®
Win d ows Vi s t a
®
operating system
❏Microso
®
Win d ows
®
XP operating system
❏Microso
®
Win d ows
®
XP Professional x64 Edition operating system
❏Microso
®
Win d ows S e r ve r
®
2016 operating system
❏Microso
®
Win d ows S e r ve r
®
2012 R2 operating system
❏Microso
®
Win d ows S e r ve r
®
2012 operating system
❏Microso
®
Win d ows S e r ve r
®
2008 R2 operating system
❏Microso
®
Win d ows S e r ve r
®
2008 operating system
❏Microso
®
Win d ows S e r ve r
®
2003 R2 operating system
❏Microso
®
Win d ows S e r ve r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
7
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
Safety Instructions for Ink
❏Be careful not to touch ink when you handle the ink tank, ink tank cap, and opened ink bottle or ink bottle cap.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.
❏Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏Keep ink bottle, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to
drink from or handle the ink bottle and ink bottle cap.
User's Guide
Important Instructions
8
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Allow space above the printer so that you can fully raise the printer cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable and ink tubes inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
User's Guide
Important Instructions
9
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Protecting Your Personal Information
If you give the printer to someone else or dispose of it, restore the default network settings by using the printer's
buttons.
Related Information
&“Buttons and Functions” on page 13
User's Guide
Important Instructions
10
Printer Basics
Part Names and Functions
AControl panel Allows you to operate the printer and indicates the printer's status.
BPrinter cover Open to remove jammed paper .
CPrint head Ink is ejected from the print head nozzles underneath.
DInk tank cover Open to rell the ink tank.
EInk tank cap
FInk tank Contains black ink.
GFront cover Open when removing jammed paper.
HPaper cassette cover Open to load paper in the paper cassette.
User's Guide
Printer Basics
11
AFeeder guard Prevents foreign substances from entering the printer. This cover should
usually be closed.
BRear Paper Feed Slot Loads paper.
CEdge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
DOutput tray Holds the ejected paper.
EOutput switch lever Raise to output paper to the output tray. Lower to output paper facing up to
the front of the printer.
FEdge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
GPaper cassette Loads paper.
ARear cover Remove when removing jammed paper.
BLAN port Connects a LAN cable.
CUSB port Connects a USB cable to connect with a computer.
DAC inlet Connects the power cord.
EMaintenance box cover Open when replacing the maintenance box.The maintenance box is a
container that collects a very small amount of surplus ink during cleaning or
printing.
Related Information
&“Control Panel” on page 13
User's Guide
Printer Basics
12
Control Panel
Buttons and Functions
ATurns the printer on or o.
Unplug the power cord after checking that the power light is o.
BPrints a network connection report allowing you to determine the causes of any problems you may have using the
printer on a network. If you need more detailed network settings and connection status, hold this button down for
at least ve seconds to print a network status sheet.
CWhen a network error occurs, pressing this button cancels the error. Hold this button down for more than ve
seconds to perform Wi-Fi auto setup using the WPS push button.
DStops the current operation. Cancels paper out errors and paper jam errors.
Hold this button down for ve seconds until the
P
button ashes to run print head cleaning.
Functions using Button Combinations
+
Wi-Fi Direct (Simple AP) Setup
Hold down the and buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup.
+ PIN Code Setup (WPS)
Hold down the and buttons simultaneously to start PIN Code Setup (WPS).
+
Restore Default Network Settings
Turn the printer on while holding down the button to restore the default network
settings. When the network settings are restored, the printer turns on and the network status
lights ash alternately.
+ Prevents changes from being made to Epson Connect and Google Connect Print settings.
User's Guide
Printer Basics
13
+ Print Nozzle Check Pattern
Turn the printer on while holding down the
y
button to print the nozzle check pattern.
The total number of pages fed through the printer is also printed as well as the nozzle check
pattern.
Lights and Printer Status
Lights on the control panel indicate the status of the printer.
Normal Status
: On
Light Status
The printer is connected to a wireless (Wi-Fi) network.
The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Error Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
/ : On
/ : Flashing
Light Status Solutions
Wi-Fi connection error has occurred. Press the button to clear the error and try again.
User's Guide
Printer Basics
14
Light Status Solutions
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
When ink is low, initial ink charging may not be
completed.
It is time to reset the ink level. Rell the ink tank to the upper line, and then reset the
ink level.
There is not enough ink remaining to
perform cleaning.
Rell the ink tank to the upper line, and then reset the
ink level before cleaning.
It is nearly time to reset the ink level. You can print until it is time to reset the ink level.
Prepare a new ink bottle.
The maintenance box is nearing the end of
its service life.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop ashing
for the time being, however, they will continue to
ash at regular intervals until the maintenance box is
replaced.
No paper is loaded or more than one sheet
has been fed at a time. Load paper and press the button.
The paper size loaded does not match the
print setting.
Load the correct size paper.
There is a problem with the printer driver. Press the button to cancel the print job.
Flashing slowly (at 1.25 second intervals)
A paper jam has occurred.
Remove the paper and press the button.
Flashing fast (at 0.5 second intervals)
Paper remains inside the printer.
Load A4 size paper in the rear paper feed slot, and
then press the button to remove the paper inside.
Load paper in the portrait direction.
❏The printer was not turned o correctly.*
❏Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
❏After clearing the error by pressing the button,
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏To turn o the printer, make sure you press the
P
button.
Flashing simultaneously
The printer cover is open.
Close the printer cover until it clicks.
Flashing simultaneously
The output switch lever is lowered.
Raise the output switch lever.
Flashing simultaneously
The output switch lever is raised.
Open the paper cassette cover, and then lower the
output switch lever.
User's Guide
Printer Basics
15
Light Status Solutions
Flashing alternately
A maintenance box is at the end of its
service life.
The maintenance box needs to be replaced.
Flashing alternately
The maintenance box cannot be recognized.
You cannot install a maintenance box that has already
been used in another printer. Install a new
maintenance box.
Flashing alternately
The maintenance box is not installed.
Install the maintenance box again.
Flashing alternately
There is not enough free space left in the
maintenance box to perform cleaning.
Replace the maintenance box before cleaning. You
may still be able to print even if you cannot perform
cleaning.
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
A printer error has occurred. Open the printer cover and remove any paper inside
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
Related Information
&“Removing Jammed Paper” on page 99
&“Contacting Epson Support” on page 131
&“Installing the Latest Applications” on page 91
User's Guide
Printer Basics
16
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Wi-Fi Connection
Connect the printer and the computer or smart device to the wireless router. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the wireless router.
Related Information
&“Connecting to a Computer” on page 18
User's Guide
Network Settings
17
&“Connecting to a Smart Device” on page 19
&“Making Wi-Fi Settings from the Printer” on page 19
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you
can connect the devices to the printer without having to use a standard wireless router. However, devices directly
connected to the printer cannot communicate with each other through the printer.
e printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 22
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
User's Guide
Network Settings
18
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer rst by using the installer.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If the wireless router supports WPS, you can make settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
User's Guide
Network Settings
19
Related Information
&“Making Wi-Fi Settings by Push Button Setup” on page 20
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 21
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 22
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following
conditions are met, you can set up by using this method.
❏e wireless router is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the wireless router.
When the printer is connected by Ethernet, disconnect the Ethernet cable, and then start making Wi-Fi settings.
1. Hold down the [WPS] button on the wireless router until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the
documentation provided with your wireless router for details.
2. Hold down the button on the printer for at least ve seconds until the light and the light ash
alternately.
e connection setting will start. When a connection is established, the light turns on.
User's Guide
Network Settings
20
Note:
e printer is in a connection error status when the light and the light ash simultaneously. Aer clearing
the printer error by pressing the button on the printer, reboot the wireless router, place it close to the printer and try
again. If it still does not work, print a network connection report and check the solution.
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an wireless router by using a PIN code that is printed on the network status sheet. You can use
this method to set up if an wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a
PIN code into the wireless router.
When the printer is connected by Ethernet, disconnect the Ethernet cable, and then start making Wi-Fi settings.
1. Load papers.
2. Hold down the button on the printer for at least ve seconds until the power light ashes.
e network status sheet is printed.
Note:
If you release the button within ve seconds before the power light ashes, a network connection report is printed.
Note that PIN code information is not printed on this report.
3. While holding down the button, press the button until the light and the light ash
alternately.
4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the
network status sheet into the wireless router within two minutes.
When a connection is established, the light turns on.
User's Guide
Network Settings
21
Note:
❏See the documentation provided with your wireless router for details on entering a PIN code.
❏e printer is in a connection error status when the light and the light ash simultaneously. Aer
clearing the printer error by pressing the button on the printer, reboot the wireless router, place it close to the
printer and try again. If it still does not work, print a network connection report and check the solution.
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without a wireless router. e printer acts as a
wireless router.
1. While holding down the button, press the button until the light and the light ash
alternately.
Wait until the process ends.
When a connection is established, the light turns on.
Note:
If you enable Wi-Fi Direct once, it remains enabled unless you restore the default network settings.
2. Load papers.
3. Hold down the button on the printer for at least ve seconds until the power light ashes.
e network status sheet is printed. You can check the SSID and Password for Wi-Fi Direct (Simple AP) on
this sheet.
Note:
If you release the button within ve seconds before the power light ashes, a network connection report is printed.
Note that the SSID and Password for Wi-Fi Direct (Simple AP) are not printed on this report.
User's Guide
Network Settings
22
4. On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown
on the network status sheet to connect.
5. Enter the password printed on the network status sheet into the computer or smart device.
You can conrm the status of Wi-Fi Direct on the network status sheet.
Note:
When you connect from a smart device using Wi-Fi Direct connection (for Android)
When you are using an Android device and connect to the printer using Wi-Fi Direct, the light and light ash
simultaneously on the printer.
Press the button to allow the connection request.
Press the button if you want to reject the connection request.
See Tips on the following website for more details.
http://epson.sn > Support
Checking the Network Connection Status
You can check the network connection status in the following way.
Checking the Network Status Using Network Light
You can check the network connection status using the network light on the printer’s control panel.
Related Information
&“Lights and Printer Status” on page 14
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the wireless router.
1. Load papers.
User's Guide
Network Settings
23
2. Press the button.
e network connection report is printed.
Related Information
&“Messages and Solutions on the Network Connection Report” on page 24
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
&“E-1” on page 25
&“E-2, E-3, E-7” on page 25
&“E-5” on page 26
&“E-6” on page 26
&“E-8” on page 26
User's Guide
Network Settings
24
&“E-9” on page 27
&“E-10” on page 27
&“E-11” on page 27
&“E-12” on page 28
&“E-13” on page 28
&“Message on the Network Environment” on page 29
E-1
Solutions:
❏Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏Make sure your hub or other network device is turned on.
❏If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Solutions:
❏Make sure your wireless router is turned on.
❏Conrm that your computer or device is connected correctly to the wireless router.
❏Tur n o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your wireless router and remove any obstacles between them.
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-
compliant frequency, the printer does not display them.
❏If you are using push button setup to establish a network connection, make sure your wireless router supports
WPS. You cannot use push button setup if your wireless router does not support WPS.
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the wireless router. If you are using a
wireless router with its default settings, the SSID and password are located on a label on the wireless router. If
you do not know your SSID and password, contact the person who set up the wireless router, or see the
documentation provided with the wireless router.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
User's Guide
Network Settings
25
Related Information
&“Connecting to a Computer” on page 18
&“Making Wi-Fi Settings from the Printer” on page 19
E-5
Solutions:
Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on
the wireless router, and then reset the printer’s network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer’s MAC address so that it is not
ltered. See the documentation provided with the wireless router for details. You can check the printer’s MAC
address from the Network Status part on the network connection report.
❏If your wireless router is using shared authentication with WEP security, make sure the authentication key and
index are correct.
❏If the number of connectable devices on the wireless router is less than the number of network devices that you
want to connect, make settings on the wireless router to increase the number of connectable devices. See the
documentation provided with the wireless router to make settings.
Related Information
&“Printing a Network Status Sheet” on page 29
E-8
Solutions:
❏Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
User's Guide
Network Settings
26
Related Information
&“Printing a Network Status Sheet” on page 29
E-9
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the wireless router.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
&“Connecting to a Computer” on page 18
E-10
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer’s
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer’s IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the wireless router. Wait for about 10 seconds,
and then turn it on.
Related Information
&“Printing a Network Status Sheet” on page 29
E-11
Solutions:
Check the following.
User's Guide
Network Settings
27
❏e default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
Related Information
&“Printing a Network Status Sheet” on page 29
E-12
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Printing a Network Status Sheet” on page 29
&“Connecting to a Computer” on page 18
E-13
Solutions:
Check the following.
❏Network devices such as a wireless router, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
❏Tur n o the wireless router. Wait for about 10 seconds, and then turn it on.
User's Guide
Network Settings
28
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Printing a Network Status Sheet” on page 29
&“Connecting to a Computer” on page 18
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several wireless router. Check the settings on
the wireless router, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the wireless router and removing any
obstacles between them, turn o the wireless router. Wait for about 10
seconds, and then turn it on. If it still does not connect, see the
documentation supplied with the wireless router.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
Computer and smart devices that can be connected simultaneously are
connected in full in the Wi-Fi Direct (Simple AP) connection. To add another
computer or smart device, disconnect one of the connected devices or
connect it to the other network rst.
You can conrm the number of wireless devices which can be connected
simultaneously and the number of connected devices by checking the
network status sheet.
Printing a Network Status Sheet
You can check the detailed network information by printing it such as the maximum number of devices you can
connect by Wi-Fi Direct (simple AP).
1. Load papers.
2. Hold down the button on the printer's control panel for at least ve seconds until the power light ashes.
e network status sheet is printed.
Note:
If you release the button within ve seconds before the power light ashes, a network connection report is printed.
User's Guide
Network Settings
29
Replacing or Adding New Wireless Routers
If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
&“Changing the Connection Method to a Computer” on page 30
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install
Soware screen, and then click Next.
User's Guide
Network Settings
30
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Turn the printer o.
2. While holding down the button, press the button until the light and the light ash
alternately.
Restoration is complete when the light and the light are o.
User's Guide
Network Settings
31
Preparing the Printer
Loading Papers
Available Paper and Capacities
Note:
e paper size displayed diers depending on the driver.
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
❏e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
Paper suitable for printing documents
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Epson Bright White Ink Jet
Paper
A4 200 1 ✓
Paper suitable for printing documents and photos
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Epson Photo Quality Ink Jet
Paper
A4 100 1 –
Epson Matte Paper-
Heavyweight
A4 20 1 –
Epson Double-Sided Matte
Paper
A4 1 1 –
User's Guide
Preparing the Printer
32
Related Information
&“Part Names and Functions” on page 11
Commercially Available Paper
Plain papers
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Plain paper
Copy paper
Letterhead
*1
High quality plain paper
Letter, A4 250 1 ✓
B5, 16K (195×270 mm) 250 1 ✓
A5, A6, B6 250 1 -
Legal, Indian-Legal, 8.5×13
in.
11-
User Dened (mm)
89×127 to 215.9x1200
11-
User Dened (mm)
54x86 to 215.9×1200
-1-
User Dened (mm)
182x257 to 215.9×297
11✓
*1 Paper on which information such as the sender's name or corporation name are pre-printed in the header. There must be a
margin of 3 mm or more at the top of the paper. 2-sided printing is not available for letterhead paper.
Thick papers
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Thick paper
(91 to 256 g/m)
Letter, A4, B5, A5, A6, Legal - 1 -
User Dened (mm)
89×127 to 215.9×1200
-1-
Envelopes
Media Name Size Loading Capacity (Envelopes) 2-Sided Printing
Paper
Cassette
Rear Paper Feed
Slot
Envelope Envelope #10, Envelope
DL, Envelope C6
10 1 –
User's Guide
Preparing the Printer
33
Related Information
&“Part Names and Functions” on page 11
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the
sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
&“Printer Specications” on page 122
User's Guide
Preparing the Printer
34
Loading Paper in the Paper Cassette
1. Open the paper cassette cover until it clicks.
2. Check that the printer is not operating, and then slide out the paper cassette.
c
Important:
e paper cassette cannot be removed.
3. Slide the edge guides to their maximum position.
User's Guide
Preparing the Printer
35
4. With the printable side facing down, load paper until it touches the back of the paper cassette.
c
Important:
Do not load more than the maximum number of sheets specied for the paper.
❏8.5 x 13 in.
Load paper using the line.
❏Legal
Load paper using the line.
User's Guide
Preparing the Printer
36
5. Slide the edge guides to the edges of the paper.
6. Insert the paper cassette gently.
7. Close the paper cassette cover when loading paper shorter than A4 size.
8. When you load business card size paper, lower the output switch lever to output the paper to the front of the
printer.
Note:
❏We also recommend outputting envelopes to the front of the printer.
❏For letterhead paper, select Letterhead as the paper type.
❏For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏2-sided printing is not available for letterhead paper. Also, the print speed may be slower.
Related Information
&“Paper Handling Precautions” on page 34
&“Available Paper and Capacities” on page 32
&“List of Paper Type” on page 40
&“Loading Envelopes and Precautions” on page 40
User's Guide
Preparing the Printer
37
Loading Paper in the Rear Paper Feed Slot
1. Open the feeder guard.
2. Slide out the edge guides.
3. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up.
❏Envelopes
❏Pre-punched paper
User's Guide
Preparing the Printer
38
Note:
❏Load a single sheet of paper without binding holes at the top and bottom.
❏Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guides to the edges of the paper.
5. When you load thick paper or business card size paper, lower the output switch lever to output the paper to
the front of the printer.
Note:
We also recommend outputting envelopes to the front of the printer.
Note:
❏For letterhead paper, select Letterhead as the paper type.
❏For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏2-sided printing is not available for letterhead paper. Also, the print speed may be slower.
Related Information
&“Paper Handling Precautions” on page 34
&“Available Paper and Capacities” on page 32
&“Loading Envelopes and Precautions” on page 40
User's Guide
Preparing the Printer
39
Loading Envelopes and Precautions
Load envelopes in the center of the rear paper feed slot short edge rst with the ap facing down, and slide the
edge guides to the edges of the envelopes.
Load envelopes in the paper cassette with the ap facing up, and then slide the edge guides to the edges of the
envelopes.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Available Paper and Capacities” on page 32
&“Loading Paper in the Paper Cassette” on page 35
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
User's Guide
Preparing the Printer
40
Media Name Media Type
Epson Bright White Ink Jet Paper Plain paper
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Epson Matte
Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet
Outputting Paper
❏Printed paper is ejected to the output tray with the printed side facing down. For A4 size plain paper (with a
thickness of 80g/m²), up to 100 sheets can be ejected at a time. Outputting more than 100 sheets may cause
paper to fall or a paper jam to occur. Remove any excess paper so that it does not exceed the maximum number
of sheets that can be ejected.
❏When you load thick paper or business card size paper, lower the output switch lever to output paper to the
front of the printer. We also recommend outputting envelopes to the front of the printer.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3. Do one of the following.
Note:
Your product may hav e the Power O Timer feature or Power O If Disconnected and Power O If Disconnected
features depending on the location of purchase.
User's Guide
Preparing the Printer
41
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Send.
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If
Disconnected setting, and then click Send.
4. Click OK.
Saving Power - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer Settings.
4. Do one of the following.
Note:
Your product may hav e the Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Apply.
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If
Disconnected setting, and then click Apply.
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Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c e s a n d p r i nte r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p ri n te r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
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2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
❏When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
&“Available Paper and Capacities” on page 32
&“Loading Paper in the Paper Cassette” on page 35
&“List of Paper Type” on page 40
&“Main Tab” on page 58
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Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 32
Print Settings
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
2. Click Settings, make the appropriate settings, and then click OK.
Make settings for Print Density if necessary.
Note:
❏To print a folded booklet, select Booklet.
❏When setting Print Density, you can adjust print density according to the document type.
❏Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
3. Click Print.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 58
User's Guide
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Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 58
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that documents are stacked in page order for outputting paper to the front of
the printer.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
&“Printing Basics” on page 43
User's Guide
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&“Main Tab” on page 58
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select
Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 58
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
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Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 58
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
e actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines.
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1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
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3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
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6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and then select the items you want to print.
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Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 58
Printing a Watermark
You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an
anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Anti-Copy Pattern is available under the following conditions:
❏Paper: Plain paper, Copy paper, Letterhead, or High quality plain paper
❏Quality: Standard
❏Automatic 2-sided printing: Not selected
❏Tone C orrect ion: Automatic
Note:
You can also add your own watermark or anti-copy pattern.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or
Watermark. Click Settings to change details such as the size, density, or position of the pattern or the mark.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 58
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
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Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
le, and then repeat the above steps.
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the le.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 58
Adjusting the Print Tone
You can adjust the tone used in the print job. ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Tone Correction setting. Click Advanced to open
the Tone Correction window, and then select the method of tone correction.
Note:
❏Automatic is selected as default on the More Options tab. is setting automatically adjusts the tone to match the paper
type and print quality settings.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 58
User's Guide
Printing
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Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone C orre cti on setting. Select Emphasize
in Lines.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 58
Printing to Enhance Light Text and Lines
You can enhance light letters and lines to make them more visible, or to sharpen images.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone C orre cti on setting. Select Enhance
Light Text and Lines.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 58
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Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, Letterhead, High quality plain paper, ick paper, or Envelope
❏Quality: Standard
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Related Information
&“Printing Basics” on page 43
&“Maintenance Tab” on page 59
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
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Main Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Ink Levels Displays how to check the ink level.
Paper Source Select the paper source from which the paper is fed. Select Auto Select to feed paper from the rear
paper feed slot when paper is loaded in the rear paper feed slot and the paper cassette.
Document Size Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
Orientation Select the orientation you want to use to print.
Paper Type Select the type of paper on which you print.
Quality Select the pint quality you want to use for printing. Available settings depend on the paper type
you select.
2-Sided Printing Allows you to perform 2-sided printing.
Settings You can specify the binding edge and the binding margins. When
printing multi-page documents, you can select to print starting from
either the front or the back side of the page.
Print Density Select the document type to adjust the print density. If the appropriate
print density is selected, you can prevent images from bleeding through
to the reverse side. Select User Dened to adjust the print density
manually.
Multi-Page Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
Copies Set the number of copies you want to print.
Collate Prints multi-page documents collated in order and sorted into sets.
Reverse Order Allows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.
Print Preview Displays a preview of your document before printing.
Job Arranger Lite Select to print using the Job Arranger Lite feature.
More Options Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
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Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Document Size Select the size of your document.
Output Paper Select the paper size on which you want to print. If the Output Paper diers from the Document
Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Reduce/Enlarge
Document
Allows you to reduce or enlarge the size of a document.
Fit to Page Automatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom to Prints with a specic percentage.
Center Prints images in the center of the paper.
Tone Correction Automatic Adjusts the tone of images automatically.
Custom Allows you to perform manual tone correction. Click Advanced for
further settings.
Image Options Enables print quality options such as Emphasize Text. You can also
thicken thin lines to make them visible on the printouts.
Watermark Features Allows you to make settings for anti-copy pattern or watermarks.
Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High Speed Prints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror Image Inverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.
Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if some nozzles are clogged as shown in the illustration of the nozzle check pattern.
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Power Cleaning Runs power cleaning to clean the clogged nozzles in the print head. Because this feature uses more
ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the
illustration of the nozzle check pattern.
Print Head Alignment Aligns the print head if vertical lines are misaligned.
Paper Guide Cleaning Cleans the paper path if the printouts are smeared.
Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data.
EPSON Status
Monitor 3
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Monitoring
Preferences
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.
Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
Displays the number of sheets of paper fed into the printer.
Language Changes the language used on the printer driver window. To apply the settings, close the printer
driver, and then open it again.
Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.
Technical Support Allows you to access the Epson technical support website.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
3. Select your printer.
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4. Select Print Settings from the pop-up menu.
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
Related Information
&“Available Paper and Capacities” on page 32
&“Loading Paper in the Paper Cassette” on page 35
&“List of Paper Type” on page 40
&“Menu Options for Print Settings” on page 66
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Printing on 2-Sides
You can print on both sides of the paper.
Note:
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 32
Print Settings
Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make
the Document Type settings.
Note:
❏Printing speed may be reduced depending on the document type.
❏When printing photos with dense data, select Text & Graphics or Text & Photos in the Document Type setting. If the
printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink
Drying Time in Adjustments.
Related Information
&“Printing Basics” on page 60
&“Menu Options for Two-sided Printing Settings” on page 66
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Printing Several Pages on One Sheet
You can print several pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
&“Printing Basics” on page 60
&“Menu Options for Layout” on page 65
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that documents are stacked in page order for outputting paper to the front of
the printer.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
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Related Information
&“Printing Basics” on page 60
&“Menu Options for Paper Handling” on page 65
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a specic percentage, do one of the following.
❏Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
&“Printing Basics” on page 60
&“Menu Options for Paper Handling” on page 65
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
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Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏OS X Mountain Lion or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Menu Options for Layout
Pages per Sheet Select the number of pages to be printed on one sheet.
Layout Direction Specify the order in which the pages will be printed.
Border Prints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Flip horizontally Inverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the
computer display to minimize the dierence in color.
EPSON Color Controls
Menu Options for Paper Handling
Collate pages Prints multi-page documents collated in order and sorted into sets.
Pages to Print Select to print only odd pages or even pages.
Page Order Select to print from the top or the last page.
Scale to t paper size Prints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down only Select when reducing the size of the document.
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Menu Options for Cover Page
Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Cover Page Type Select the contents of the cover page.
Menu Options for Print Settings
Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media Type Select the type of paper on which you print.
Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.
Advanced Settings Adjusts the brightness and the contrast of images.
Menu Options for Two-sided Printing Settings
Two-sided Printing Prints on both sides of the paper.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings for Mac OS Printer Driver
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Warning Notications: Allows the printer driver to display warning notications.
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
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Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
If you start Epson iPrint when the printer is not connected to the network, a message is displayed instructing you
to connect to the printer. Follow the instructions to complete the connection. See the URL below for the operating
conditions.
http://epson.sn
Related Information
&“Printing Using a Network Service” on page 94
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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e following screens are subject to change without notice. e contents may vary depending on the product.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos and documents.
EThe print photos screen displayed when the photo menu is selected.
FDisplays the screen to make print settings such as paper size and paper type.
GDisplays the paper size. When this is displayed as a button, tap it to display the paper settings currently set
on the printer.
HDisplays photos and documents you selected.
IStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
Note:
Operations may dier depending on the device.
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1. Load paper in the printer.
2. Set up your printer for wireless printing.
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print
Enabler.
6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
&“Loading Paper in the Paper Cassette” on page 35
&“Connecting to a Smart Device” on page 19
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
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Relling Ink and Replacing Maintenance
Boxes
Checking the Status of the Remaining Ink and the
Maintenance Box
To conrm the actual ink remaining, visually check the ink level in the printer's tank.
You can check the approximate service life of the maintenance box from the computer.
Checking the Status of the Maintenance Box - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 43
Checking the Status of the Maintenance Box - Mac OS X
1. Start the printer driver utility:
❏Mac OS X v10.6.x to v10.9.x
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax) and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏Mac OS X v10.5.8
Select System Preferences from the menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
2. Click EPSON Status Monitor.
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles.
e following are the codes for genuine Epson ink bottles.
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Important:
❏Epson warranty does not cover damage caused by inks other than those specied, including any genuine Epson
ink not designed for this printer or any third party ink.
❏Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Note:
❏Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
For Europe
Product BK: Black
ET-M1170 Series 111
M1170 Series 110*
1
110S*
2
*1 High capacity
*2 Standard capacity
Note:
For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
For Australia and New Zealand
BK: Black
532
For Asian countries except for China
BK: Black
005*
1
005S *
2
*1 High capacity
*2 Standard capacity
Related Information
&“Technical Support Web Site” on page 131
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71
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
Storing precautions for ink
❏Keep the ink bottles out of direct sunlight.
❏Do not store the ink bottles in high or freezing temperatures.
❏Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏Once you open an ink bottle, we recommend using it as soon as possible.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
Handling precautions for relling ink
❏e ink for this printer must be handled carefully. Ink may splatter when the ink tank is being lled or relled
with ink. If ink gets on your clothes or belongings, it may not come o.
❏Use ink bottles with the correct part code for this printer.
❏Do not shake too vigorously or squeeze the ink bottles.
❏For optimum print results do not maintain low ink levels for extended periods of time.
❏To obtain optimum printing results, rell the ink tank to the upper line at least once every year.
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the ink tank when your printer indicates to rell ink. e yields quoted for you do not include this
reserve.
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from the ink tank during maintenance
operations such as print head cleaning. Ink may also be consumed when you turn the printer on.
❏e ink in the ink bottle supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore this bottle may print fewer pages compared to subsequent ink bottles.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
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Relling the Ink Tank
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Important:
Epson recommends the use of genuine Epson ink bottles.
1. Open the ink tank cover.
2. Open the cap of the ink tank.
3. While holding the ink bottle upright, turn the cap slowly to remove it.
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Important:
❏Be careful not to spill any ink.
❏Do not touch the top of the ink bottle aer removing the cap; otherwise you may be smeared with ink.
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4. Align the tip of the bottle with the lling port, and then stand the bottle slowly to insert it into the lling port.
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Important:
Do not allow the top of the ink bottle to hit against any objects aer removing its cap; otherwise ink may spill.
Note:
If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.
5. When the ink reaches the upper line, pull out the bottle.
Ink pours into the tank just by holding the bottle normally without squeezing. e ink ow stops
automatically when the ink is lled to the upper line.
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Important:
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
6. Tighten the cap of the ink bottle.
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
7. Close the ink tank cap securely.
8. Close the ink tank cover rmly.
9. If the
H
light ashes, press the
y
button.
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Relling Ink and Replacing Maintenance Boxes
75
Related Information
&“Ink Bottle Codes” on page 70
&“Ink Bottle Handling Precautions” on page 72
&“Ink Spilled” on page 120
Maintenance Box Code
e maintenance box can be purchased and replaced by the user.
Epson recommends the use of a genuine Epson maintenance box.
e following is the code for the genuine Epson maintenance box.
T04D1
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Important:
Once a maintenance box has been installed in a printer it cannot be used with other printers.
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏Do not drop the maintenance box or subject it to strong shocks.
❏Do not replace the maintenance box during printing; otherwise, ink may leak.
❏Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink
may leak.
❏When the cover cannot be reattached, the maintenance box may not be installed correctly. Remove the
maintenance box, and re-install it.
❏Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
❏Do not touch the openings in the maintenance box as you may get smeared with ink.
❏Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
❏Keep the maintenance box out of direct sunlight.
❏Do not store the maintenance box in high or freezing temperatures.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
Replace the maintenance box when you are promoted to do so. e Epson Status Monitor, your LCD, or lights on
User's Guide
Relling Ink and Replacing Maintenance Boxes
76
the control panel will advise you when this part needs replacing. e need for replacement of the box does not
mean that your printer has ceased to operate in accordance with its specications. e Epson warranty does not
cover the cost of this replacement. It is a user-serviceable part.
Note:
When it is full, you cannot print and clean the print head until the maintenance box is replaced to avoid ink leakage.
1. Remove the new maintenance box from its package.
c
Important:
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2. Loosen the screw with a at-head screwdriver, and then remove the cover.
3. Remove the used maintenance box.
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Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get
smeared with ink.
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77
4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the
bag shut.
5. Insert the new maintenance box all the way into the printer. Make sure you insert the box in the correct
direction.
6. Reattach the cover.
Related Information
&“Maintenance Box Code” on page 76
&“Maintenance Box Handling Precautions” on page 76
User's Guide
Relling Ink and Replacing Maintenance Boxes
78
Maintaining the Printer
Preventing the Print Head from Drying
Always use the power button when turning the printer on and o.
Check that the power light is o before you disconnect the power cord.
e ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it
from drying, make sure the print head is capped properly to prevent the ink from drying.
When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may
not be capped properly. If the print head is le as it is, it will dry out causing nozzles (ink outlets) to clog.
In these cases, turn the printer on and o again as soon as possible to cap the print head.
Check if Nozzles are Clogged (Nozzle Check)
If the nozzles are clogged, the printouts become faint or visible banding appears.
When print quality has declined, rst use the nozzle check feature to check if the nozzles are clogged.
Check if Nozzles are Clogged (Nozzle Check) - Printer Buttons
1. Load A4-size plain paper in the paper cassette.
2. Press the
P
button to turn o the printer.
3. While holding down the
y
button, press the
P
button to turn on the printer for at least ve seconds until the
power light ashes.
e nozzle check pattern is printed.
Note:
It may take some time to start printing the nozzle check pattern.
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79
4. Examine the printed pattern, and then perform one of the following options depending on the print results.
❏A:
All lines are printed. No further steps are needed.
❏B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
Related Information
&“Loading Paper in the Paper Cassette” on page 35
&“Cleaning the Print Head (Head Cleaning)” on page 82
&“Power Cleaning the Print Head (Power Cleaning)” on page 83
Check if Nozzles are Clogged (Nozzle Check) - Windows
1. Load A4-size plain paper in the paper cassette.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions to print the nozzle check pattern.
5. Examine the printed pattern, and then perform one of the following options depending on the print results.
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80
❏A:
All lines are printed. No further steps are needed.
❏B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
Related Information
&“Accessing the Printer Driver” on page 43
&“Loading Paper in the Paper Cassette” on page 35
&“Cleaning the Print Head (Head Cleaning)” on page 82
&“Power Cleaning the Print Head (Power Cleaning)” on page 83
Check if Nozzles are Clogged (Nozzle Check) - Mac OS
1. Load A4-size plain paper in the paper cassette.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions to print the nozzle check pattern.
6. Examine the printed pattern, and then perform one of the following options depending on the print results.
❏A:
All lines are printed. No further steps are needed.
❏B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
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Maintaining the Printer
81
Related Information
&“Loading Paper in the Paper Cassette” on page 35
&“Cleaning the Print Head (Head Cleaning)” on page 82
&“Power Cleaning the Print Head (Power Cleaning)” on page 83
Cleaning the Print Head (Head Cleaning)
When printouts are faint or visible banding appears, the nozzles are clogged. When print quality has declined, use
the nozzle check feature to check if the nozzles are clogged, and then clean the print head. For details on how to
run the nozzle check, see the related information below.
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Important:
❏Do not open the printer cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Because print head cleaning uses some ink, clean the print head only if quality declines.
❏When ink is low, you may not be able to clean the print head.
❏If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least six
hours without printing, and then run the nozzle check again. We recommend to turn o the printer. If print
quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
Cleaning the Print Head - Printer Buttons
Hold the
y
button down for at least ve seconds until the power light starts ashing.
Print head cleaning starts.
Note:
It may take some time to start print head cleaning.
Aer the power light stops ashing, turn o the printer, run nozzle check, and then check if the print head nozzles
have been un-clogged.
For details on how to run the nozzle check, see the related information below.
Repeat the nozzle check and head cleaning up to three times until all lines are printed correctly.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
Cleaning the Print Head - Windows
1. Access the printer driver window.
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82
2. Click Head Cleaning on the Maintenance tab.
3. Follow the on-screen instructions.
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been un-
clogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
&“Accessing the Printer Driver” on page 43
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
Cleaning the Print Head - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Head Cleaning.
4. Follow the on-screen instructions.
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been un-
clogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
Power Cleaning the Print Head (Power Cleaning)
e power cleaning feature may improve print quality in the following cases.
❏e most nozzles are clogged.
❏You performed the nozzle check and head cleaning three times and then waited for at least six hours without
printing, but print quality still did not improve.
Before running this feature, use the nozzle check feature to check if the nozzles are clogged, read the following
instructions, and then power clean the print head.
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Important:
Make sure that there is enough ink in the ink tank.
Visually check the ink tank is at least a third full. Low ink levels during Power Cleaning could damage the product.
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83
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Important:
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. erefore, to avoid
unnecessary ink usage, you must wait 12 hours before you try it again.
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Important:
Maintenance box replacement may be required.
Ink will be deposited to the maintenance box. If it becomes full, you must prepare and install a replacement
maintenance box to continue printing.
Note:
When the ink levels or the free space in the maintenance box are insucient for Power Cleaning, you cannot run this
feature. Even in this case, the levels and the free space for printing may remain.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
Running Power Cleaning - Windows
1. Access the printer driver window.
2. Click Power Cleaning on the Maintenance tab.
3. Follow the on-screen instructions.
Related Information
&“Accessing the Printer Driver” on page 43
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
Running Power Cleaning - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Power Cleaning.
4. Follow the on-screen instructions.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
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84
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Windows
1. Load four or more sheets of A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
Aligning the Print Head - Mac OS
1. Load four or more sheets of A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Print Head Alignment.
5. Follow the on-screen instructions.
Cleaning the Paper Path
When the printouts are smeared or scued or paper does not feed correctly, clean the roller inside.
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Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
Cleaning the Paper Path - Windows
1. Access the printer driver window.
2. Click Paper Guide Cleaning on the Maintenance tab.
3. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 35
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85
&“Loading Paper in the Paper Cassette” on page 35
Cleaning the Paper Path - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Paper Guide Cleaning.
4. Follow the on-screen instructions.
Cleaning the Paper Path for Paper Feeding Problems
When paper is not fed from paper cassette correctly, clean the roller inside.
1. Turn o the printer by pressing the
P
button.
2. Unplug the power cord, and then disconnect the power cord.
3. Make sure that the ink tank cap is securely closed.
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Important:
If the ink tank cap is not securely closed, ink may leak.
4. the printer cover.
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86
5. Slide out the paper cassette, and then remove the paper.
6. Stand the printer on its side with the printer's ink tank at the bottom.
!
Caution:
Be careful not to trap your hand or ngers when standing the printer. Otherwise you may be injured.
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Important:
Do not leave the printer standing for a long time.
7. Dampen a so cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the
cloth.
8. Return the printer to its normal position, and then insert the paper cassette.
9. Connect the power cord.
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Maintaining the Printer
87
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer -
Printer Buttons
e information is printed together with the nozzle check pattern.
1. Load A4-size plain paper in the printer.
2. Press the
P
button to turn o the printer.
3. Turn the printer on while holding the
y
button down, and then release the buttons when the power light
ashes.
Related Information
&“Loading Paper in the Paper Cassette” on page 35
Checking the Total Number of Pages Fed Through the Printer -
Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
Related Information
&“Accessing the Printer Driver” on page 43
Checking the Total Number of Pages Fed Through the Printer - Mac
OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer and Option Information.
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Maintaining the Printer
88
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
OS Browser
Windows XP SP3 or later Microsoft Edge, Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Press the button to print the network connection report, and then check the printer's IP address.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
Examples:
IPv4: http://192.168.100.201/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
&“Using Epson iPrint” on page 67
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Network Service and Software Information
89
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Open the printer list on the computer.
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in
Hardware and Sound.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d pr i n t e r s in Hardware and Sound (or
Hardware).
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web Ser vice tab and click the URL.
Running Web Cong on Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏Windows Server operating systems are not supported.
❏Mac OS is not supported.
❏Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
&“Installing the Latest Applications” on page 91
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Network Service and Software Information
90
Software Update Tools (EPSON Software Updater)
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Starting on Windows
❏Win d ows 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ows 7 / Wi n dow s Vi s t a /Wi n d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
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91
2. Start EPSON Soware Updater.
e screenshot is an example on Windows.
3. For Windows, select your printer, and then click to check for the latest available applications.
4. Select the items you want to install or update, and then click the install button.
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Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
Note:
❏You can download the latest applications from the Epson website.
http://www.epson.com
❏If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 91
&“Uninstalling Applications” on page 93
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
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92
2. Start EPSON Soware Updater, and update the applications or the rmware.
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Important:
Do not turn o the computer or the printer until the update is complete; otherwise, the printer may
malfunction.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
User's Guide
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6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 91
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
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e features available on the Internet are as follows.
❏Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏Epson iPrint
is Application is for iOS and Android, and allows you to print from a smart phone or tablet. You can print
documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
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Solving Problems
Checking the Printer Status
Lights and Printer Status
Lights on the control panel indicate the status of the printer.
Normal Status
: On
Light Status
The printer is connected to a wireless (Wi-Fi) network.
The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Error Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
/ : On
/ : Flashing
Light Status Solutions
Wi-Fi connection error has occurred. Press the button to clear the error and try again.
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Light Status Solutions
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
When ink is low, initial ink charging may not be
completed.
It is time to reset the ink level. Rell the ink tank to the upper line, and then reset the
ink level.
There is not enough ink remaining to
perform cleaning.
Rell the ink tank to the upper line, and then reset the
ink level before cleaning.
It is nearly time to reset the ink level. You can print until it is time to reset the ink level.
Prepare a new ink bottle.
The maintenance box is nearing the end of
its service life.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop ashing
for the time being, however, they will continue to
ash at regular intervals until the maintenance box is
replaced.
No paper is loaded or more than one sheet
has been fed at a time. Load paper and press the button.
The paper size loaded does not match the
print setting.
Load the correct size paper.
There is a problem with the printer driver. Press the button to cancel the print job.
Flashing slowly (at 1.25 second intervals)
A paper jam has occurred.
Remove the paper and press the button.
Flashing fast (at 0.5 second intervals)
Paper remains inside the printer.
Load A4 size paper in the rear paper feed slot, and
then press the button to remove the paper inside.
Load paper in the portrait direction.
❏The printer was not turned o correctly.*
❏Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
❏After clearing the error by pressing the button,
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏To turn o the printer, make sure you press the
P
button.
Flashing simultaneously
The printer cover is open.
Close the printer cover until it clicks.
Flashing simultaneously
The output switch lever is lowered.
Raise the output switch lever.
Flashing simultaneously
The output switch lever is raised.
Open the paper cassette cover, and then lower the
output switch lever.
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Light Status Solutions
Flashing alternately
A maintenance box is at the end of its
service life.
The maintenance box needs to be replaced.
Flashing alternately
The maintenance box cannot be recognized.
You cannot install a maintenance box that has already
been used in another printer. Install a new
maintenance box.
Flashing alternately
The maintenance box is not installed.
Install the maintenance box again.
Flashing alternately
There is not enough free space left in the
maintenance box to perform cleaning.
Replace the maintenance box before cleaning. You
may still be able to print even if you cannot perform
cleaning.
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
A printer error has occurred. Open the printer cover and remove any paper inside
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
Related Information
&“Removing Jammed Paper” on page 99
&“Contacting Epson Support” on page 131
&“Installing the Latest Applications” on page 91
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 43
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Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 91
&“Installing the Latest Applications” on page 91
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
❏Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
Removing Jammed Paper from the Front Cover
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
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1. Open the front cover.
2. Lower the output switch lever.
3. Remove the jammed paper.
c
Important:
Do not touch the parts inside the printer. Doing so may cause a malfunction.
4. Raise the output switch lever.
5. Close the front cover.
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Removing Jammed Paper from the Rear Paper Feed Slot
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the printer cover.
2. Remove the jammed paper.
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c
Important:
Do not touch the white at cable, translucent lm, and ink tubes inside the printer. Doing so may cause a
malfunction. If you touch the translucent lm, make sure you clean it.
3. Close the printer cover until it clicks.
Removing Jammed Paper from Rear Cover
1. Remove the rear cover.
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2. Remove the jammed paper.
3. Remove jammed paper from the rear cover.
4. Insert the rear cover in the printer.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper.
❏Clean the roller inside the printer.
Related Information
&“Environmental Specications” on page 125
&“Paper Handling Precautions” on page 34
&“Available Paper and Capacities” on page 32
&“List of Paper Type” on page 40
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
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Related Information
&“Removing Jammed Paper” on page 99
&“Loading Paper in the Paper Cassette” on page 35
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 35
Ejected Paper Falls from the Output Tray
Open the feeder guard to stop ejected paper falling from the output tray.
Paper is Ejected During Printing
When you load letterhead paper (paper on which information such as the sender's name or corporation name are
pre-printed in the header), select Letterhead as the paper type setting.
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns O Automatically
❏Win d ows
Click Printer and Option Information on the printer driver's Maintenance tab.
❏Disable the Power O If Inactive and Power O If Disconnected settings.
❏Disable the Power O Timer setting.
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❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.
❏Disable the Power O If Inactive and Power O If Disconnected settings.
❏Disable the Power O Timer setting.
Note:
Your product may hav e the Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 30
Checking the Connection (Network)
❏When you have changed your wireless router or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
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❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the wireless router or reset the network settings for the printer. If this
does not solve the problem, see the documentation for the wireless router.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
&“Connecting to a Computer” on page 18
&“Printing a Network Status Sheet” on page 29
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 106
&“Installing the Latest Applications” on page 91
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
❏Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
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Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing the Latest Applications” on page 91
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Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vie w d e v i c e s a n d p r i n t e rs (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
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When You Cannot Make Network Settings
❏Tur n o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Press the button to print the network connection report. Check it and then follow the printed solutions.
Related Information
&“Printing a Network Status Sheet” on page 29
&“Checking the SSID Connected to the Printer” on page 112
&“Checking the SSID for the Computer” on page 113
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple wireless routers at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the printer.
Disable the tethering function on the smart device if it is enabled.
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❏You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.
❏A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.
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Related Information
&“Checking the SSID Connected to the Printer” on page 112
&“Checking the SSID for the Computer” on page 113
When You Cannot Connect Using Wi-Fi Direct (Simple AP)
Connection
If the maximum number of devices have already been connected, you cannot connect any more devices. See the
following and try to re-connect.
Check how many devices are connected
Check how many devices are connected to the printer. If the number of connected devices has not exceeded the
maximum, a connection error may have occurred. Move the printer and computer or smart device closer to the
wireless router to help with radio wave communication, check that the SSID and password are correct, and then
try to make network settings again.
❏Network status sheet
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❏Product status screen for Web Cong
Launch a web browser from the connected device, and then enter the IP address for Wi-Fi Direct (Simple AP) to
open Web Cong. Tap Product Status > Wi - Fi D i r e c t and check the Wi-Fi Direct status.
Disconnect unnecessary devices
If the maximum number of devices have already been connected to the printer, disconnect the unnecessary devices
and try to connect the new device.
Delete the SSID for Wi-Fi Direct on the Wi-Fi screen for the device that you do not need to connect to the printer.
Checking the SSID Connected to the Printer
You can check the SSID by printing a network connection report, network status sheet, or on Web Cong.
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Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
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Ethernet Connection Becomes Unstable
When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Ecient Ethernet), the
following problems may occur depending on the hub or router that you are using.
❏Connection becomes unstable, the printer is connected and disconnected again and again.
❏Cannot connect to the printer.
❏e communication speed becomes slow.
Follow the steps below to disable IEEE802.3az for the printer and then connect.
1. Remove the Ethernet cable connected to the computer and the printer.
2. When IEEE802.3az for the computer is enabled, disable it.
See the documentation provided with the computer for details.
3. Connect the computer and the printer with an Ethernet cable directly.
4. On the printer, print a network connection report.
5. Check the printer's IP address on the network connection report.
6. On the computer, access Web Cong.
Launch a Web browser, and then enter the printer's IP address.
7. Select Advanced Settings from the list at the top right of the window.
8. Select Network Settings > Wi r e d L A N .
9. Select OFF for IEEE 802.3az.
10. Click Next.
11. Click OK.
12. Remove the Ethernet cable connected to the computer and the printer.
13. If you disabled IEEE802.3az for the computer in step 2, enable it.
14. Connect the Ethernet cables that you removed in step 1 to the computer and the printer.
If the problem still occurs, devices other than the printer may be causing the problem.
Related Information
&“Application for Conguring Printer Operations (Web Cong)” on page 89
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Printout Problems
Printout is Scued or Color is Missing
❏If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not
be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are
clogged.
❏If you printed when the ink level was too low to be seen in the ink tank window, rell the ink tank to the upper
line and then use the Power Cleaning utility to replace the ink inside the ink tubes. Aer you use the utility,
perform a nozzle check to see if print quality has improved.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
&“Relling the Ink Tank” on page 73
&“Power Cleaning the Print Head (Power Cleaning)” on page 83
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
Colored Banding Appears at Intervals of Approximately 3.3 cm
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❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head from a computer.
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“List of Paper Type” on page 40
&“Aligning the Print Head” on page 85
Vertical Banding or Misalignment
❏Align the print head.
❏If print quality does not improve even aer aligning the print head, print using a higher quality setting.
Related Information
&“Aligning the Print Head” on page 85
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Make sure the initial ink charging is complete.
❏Rell the ink tank if the ink level is below the lower line.
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
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❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
❏During bidirectional (or high speed) printing, the print head prints while moving in both directions, and
vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed)
setting. Disabling this setting may slow down printing speed.
❏Windows
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed
Printing setting.
Checking the ink bottle
❏Use ink bottles with the correct part code for this printer.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
&“Aligning the Print Head” on page 85
&“Available Paper and Capacities” on page 32
&“List of Paper Type” on page 40
&“Paper Handling Precautions” on page 34
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
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❏When vertical banding appears or the paper is smeared, clean the paper path.
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
❏When printing on thick paper, the print head is close to the printing surface and the paper may be scued. In
this case, enable the reduce scu setting. If you enable this setting, print quality may decline or printing may
slow down.
Win d ows
Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 35
&“Cleaning the Paper Path” on page 85
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path” on page 85
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏Select the appropriate paper size setting.
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Paper Cassette” on page 35
&“Printable Area” on page 122
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Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Win d ows
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 93
&“Installing the Latest Applications” on page 91
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
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Solving Problems
119
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Windows
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏Disable quiet mode. is feature slows down the printing speed.
❏Windows
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Other Problems
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Windows printer driver
Enable Quiet Mode on the Main tab.
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Ink Spilled
❏If ink adheres to the area around the tank, wipe it o using a napless, clean cloth or cotton swab.
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120
❏If ink spills on the desk or oor, wipe it o immediately. When ink is dried, it will be dicult to remove the
smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth.
❏If ink gets on your hands, wash them with water and soap.
User's Guide
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121
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 400×2 rows
Weight of Paper
*
Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 46.0 mm (1.81 in.)
D 44.0 mm (1.73 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 24.0 mm (0.95 in.)
D 46.0 mm (1.81 in.)
User's Guide
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122
Interface Specications
For Computer Hi-Speed USB
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 ✓-
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print,
Remote Print)
IPv4 ✓-
Google Cloud Print IPv4, IPv6 ✓-
Network Scanning Epson Scan 2 IPv4, IPv6 - -
Event Manager IPv4 - -
Epson Connect (Scan to
Cloud)
IPv4 - -
ADF (2-sided scanning) - -
Fax Send a fax IPv4 - -
Receive a fax IPv4 - -
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
20 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*2*3
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123
Wireless Securities
*4
WEP (64/128bit), WPA2-PSK (AES)
*5
*1 IEEE802.11n is only available for the HT20.
*2 Not supported for IEEE 802.11b.
*3 Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection.
*4 Wi-Fi Direct supports WPA2-PSK (AES) only.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.
Security Protocol
SSL/TLS HTTPS Server/Client
Supported Third Party Services
Google Cloud Print
Dimensions
Dimensions Storage
❏Width: 375 mm (14.8 in.)
❏Depth: 347 mm (13.7 in.)
❏Height: 151 mm (5.9 in.)
Printing
❏Width: 375 mm (14.8 in.)
❏Depth: 347 mm (13.7 in.)
❏Height: 151 mm (5.9 in.)
User's Guide
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124
Weight
*
Approx. 4.4 kg (9.7 lb)
* Without the ink and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.2 A 0.3 A
Power Consumption (with USB Con-
nection)
Printing: Approx. 13.0 W (ISO/
IEC24712)
Ready mode: Approx. 3.3 W
Sleep mode: Approx. 0.7 W
Power o: Approx. 0.2 W
Printing: Approx. 13.0 W (ISO/
IEC24712)
Ready mode: Approx. 3.3 W
Sleep mode: Approx. 0.7 W
Power o: Approx. 0.2 W
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Bottles
Storage Temperature -20 to 40 °C (-4 to 104 °F)
*
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125
Freezing Temperature -15 °C (5 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later
❏macOS High Sierra/macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac
OS X v10.7.x/Mac OS X v10.6.8
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is equipment contains the following wireless module.
Manufacturer: Seiko Epson Corporation
Type: J26H006
is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
User's Guide
Appendix
126
frequency (RF) Exposure rules. is equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
B632B
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Standards and Approvals for Australian Model
EMC AS/NZS CISPR32 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
B632B
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
User's Guide
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127
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting and Storing the Printer
When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the
printer.
c
Important:
❏When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the
printer, placing it vertically, or turning it upside down; otherwise ink may leak.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
❏Do not put opened ink bottles in the box with printer.
1. Turn o the printer by pressing the
P
button.
User's Guide
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128
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Open the printer cover. Secure the print head to the case with tape.
6. Make sure to close the ink tank cap securely.
7. Close the ink tank cover securely.
8. Place the printer in the plastic bag and fold it closed.
User's Guide
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129
9. Pack the printer in its box using the protective materials.
c
Important:
Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box;
otherwise ink may leak.
When you use the printer again, make sure you remove the tape securing the print head. If print quality has
declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 11
&“Check if Nozzles are Clogged (Nozzle Check)” on page 79
&“Aligning the Print Head” on page 85
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2018 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
User's Guide
Appendix
130
❏Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, iPad, iPhone, iPod touch, and iTunes are
trademarks of Apple Inc., registered in the U.S. and other countries.
❏Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a
product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings
even during a warranty period. We recommend that you make your own backup data or take notes.
User's Guide
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131
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
User's Guide
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132
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
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