Table of Contents
- Copyright
- Trademarks
- Contents
- About This Manual
- Important Instructions
- Scanner Basics
- Scanning Photos
- Scanning Documents or Other Originals
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Control Panel
- Checking the Network Status Using Network Light
- Replacing or Adding New Wireless Routers
- Changing the Connection Method to a Computer
- Disabling the Network Setting from the Control Panel
- Restoring the Network Settings from the Control Panel
- Maintenance
- Solving Problems
- Scanner Problems
- Paper Feeding Problems
- Scanning Problems when Using Epson FastFoto
- Scanning Problems when Using Epson ScanSmart
- Cannot Start Epson ScanSmart
- Straight Lines Appear when Scanning from ADF
- Offset Appears in the Background of Images
- Scanned Image or Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original
- Character is not Recognized Correctly
- Expanding or Contracting the Scanned Image
- Cannot Solve Problems in the Scanned Image
- Network Problems
- The Scanner Suddenly Cannot Scan over a Network Connection
- The Scanner Suddenly Cannot Scan Using a USB Connection
- Uninstalling and Installing Applications
- Technical Specifications
- Standards and Approvals
- Where to Get Help
Epson FF-680W User Manual
Displayed below is the user manual for FF-680W by Epson which is a product in the Scanners category. This manual has pages.
Related Manuals
User's Guide
NPD5996-01 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2018 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of the Seiko Epson Corporation.
❏Microso and Windows are either registered trademarks or trademarks of Microso Corporation in the United
States and/or other countries.
❏Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Adobe, Adobe Reader, and Acrobat are registered trademarks of Adobe Systems Incorporated.
❏Intel
®
is a registered trademark of Intel Corporation.
❏Wi-Fi, Wi-Fi Alliance, and Wi-Fi Protected Access (WPA) are registered trademarks of the Wi-Fi Alliance. Wi-Fi
Protected Setup, and WPA2 are trademarks of the Wi-Fi Alliance.
❏e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................6
Marks and Symbols.........................6
Descriptions Used in this Manual...............6
Operating System References..................7
Important Instructions
Safety Instructions..........................8
Restrictions on Copying......................9
Scanner Basics
Part Names and Functions...................10
Buttons and Lights on the Control Panel.........12
Buttons...............................12
Lights................................13
Error Indicators.........................14
Information on Applications..................15
Epson FastFoto......................... 15
Epson ScanSmart........................15
EPSON Soware Updater..................15
Epson DocumentScan....................16
EpsonNet Cong........................16
Option Items and Consumables Information. . . . . . 16
Carrier Sheet Codes......................16
Roller Assembly Kit Codes.................16
Cleaning Kit Codes...................... 17
Scanning Photos
Photo Specications........................18
Types of Photos that Require Attention........19
Types of Photos that must not be Scanned. . . . . . 19
How to Scan Photos........................20
Step 1: Organizing Photos..................20
Step 2: Placing Photos into the Scanner........20
Step 3: Scanning and Saving Photos.......... 24
Tips for Using Epson FastFoto.................33
Scanning Instant Photos...................33
Scanning Panoramic Photos................36
Scanning Back Side Notes on Photos..........39
Loading Photos Using a Carrier Sheet.........42
Enabling or Disabling Glass Surface Dirt Alert. . .44
Changing the Application to Scan from the
Scan Button............................47
Epson FastFoto Settings.....................49
Organization Tab........................51
Enhancements Tab.......................52
Scan Settings Tab........................53
Advanced Settings Tab....................54
Upload Tab............................54
Scanner Settings Tab..................... 55
Scanning Documents or Other
Originals
Placing Documents or Other Originals..........57
General Specications for Originals being
Scanned.............................. 57
Standard Size Originals................... 59
Long Paper............................ 64
Plastic Cards...........................66
Laminated Cards........................70
Large Size Originals......................72
Irregular Shaped Originals.................75
Envelopes............................. 78
Mixture of Originals......................81
Scanning Documents from Computer (Epson
ScanSmart)..............................83
Scanning Dierent Sizes or Types of
Originals One by One Continuously
(Automatic Feeding Mode).................87
Scanning Documents from Smart Device
(Epson DocumentScan).....................90
Network Settings
Network Connection Types.................. 95
Wi-Fi Connection....................... 95
Wi-Fi Direct (Simple AP) Connection.........95
Connecting to a Computer...................96
Connecting to a Smart Device................ 97
Making Wi-Fi Settings from the Control Panel. . . . .97
Making Wi-Fi Settings by Push Button Setup
(WPS)................................97
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................98
Making AP Mode Settings................. 98
User's Guide
Contents
4
Checking the Network Status Using Network
Light...................................99
Replacing or Adding New Wireless Routers.......99
Changing the Connection Method to a Computer. . 99
Disabling the Network Setting from the Control
Panel..................................100
Restoring the Network Settings from the
Control Panel............................100
Maintenance
Cleaning Outside the Scanner................102
Cleaning Inside the Scanner.................102
Replacing the Roller Assembly Kit.............107
Resetting the Number of Scans.............111
Energy Saving...........................113
Transporting the Scanner...................114
Updating Applications and Firmware..........115
Solving Problems
Scanner Problems........................ 117
Scanner Lights Indicate an Error............117
e Scanner Does Not Turn On............ 117
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 117
Photos Are Not Fed Correctly..............117
Multiple Originals Are Fed................118
Removing Jammed Originals from the Scanner. 118
e Original Jams in the Scanner Frequently. . . 119
e Originals Get Dirty..................120
Scanning Speed Slows Down when Scanning
Continuously..........................120
Scanning Takes a Long Time...............120
Scanning Problems when Using Epson FastFoto. . .121
Straight Lines Appear....................121
e Image Quality Is Poor................ 121
Pressing the Scanner Button Does Not Start
Epson FastFoto........................ 122
Cannot Share or Upload the Photos to a Web
Service...............................122
Glass Dirt Alert Does Not Disappear.........123
Scanning Problems when Using Epson ScanSmart 123
Cannot Start Epson ScanSmart.............123
Straight Lines Appear when Scanning from
ADF................................124
Oset Appears in the Background of Images. . . 124
Scanned Image or Text is Blurred........... 124
Moiré Patterns (Web-Like Shadows) Appear. . . 125
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................126
Character is not Recognized Correctly........126
Expanding or Contracting the Scanned Image. . 127
Cannot Solve Problems in the Scanned Image. . 127
Network Problems........................128
When You Cannot Make Network Settings. . . . 128
e Scanner Suddenly Cannot Scan over a
Network Connection......................131
e Scanner Suddenly Cannot Scan Using a
USB Connection......................... 131
Uninstalling and Installing Applications. . . . . . . . 132
Uninstalling Your Applications.............132
Installing Your Applications...............133
Technical Specications
General Scanner Specications...............134
Wi-Fi Specications.......................135
Security Protocol.........................135
Dimensional Specications..................136
Electrical Specications....................136
Scanner Electrical Specications............136
AC Adapter Electrical Specications.........136
Environmental Specications................137
System Requirements......................137
Standards and Approvals
Standards and Approvals for European Models. . . 138
Standards and Approvals for Australian Models. . . 138
Where to Get Help
Technical Support Web Site..................139
Contacting Epson Support..................139
Before Contacting Epson................. 139
Help for Users in Europe..................139
Help for Users in Australia................140
User's Guide
Contents
5
About This Manual
Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏Setup Guide (paper manual)
Provides you with information on setting up the product and installing the application.
❏User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots for the applications are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
User's Guide
About This Manual
6
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", and "Windows 7" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d ow s
®
10 operating system
❏Microso
®
Wi n d ow s
®
8.1 operating system
❏Microso
®
Wi n d ow s
®
8 operating system
❏Microso
®
Wi n d ow s
®
7 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, and OS X El Capitan.
User's Guide
About This Manual
7
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏Do not use with wet hands.
❏Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏e AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Use only the AC adapter that comes with your product. Using any other adapter could cause re, electrical
shock, or injury.
❏e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless specied.
❏Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
User's Guide
Important Instructions
8
❏Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
❏Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as specically explained in the product’s guides.
❏If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
❏Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely
aect the operation of cardiac pacemakers.
❏Do not use this product inside medical facilities or near medical equipment. Radio waves from this product
may adversely aect the operation of electrical medical equipment.
❏Do not use this product near automatically controlled devices such as automatic doors or re alarms. Radio
waves from this product may adversely aect these devices, and could lead to accidents due to malfunction.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
User's Guide
Important Instructions
9
Scanner Basics
Part Names and Functions
Front
AADF (Automatic Document Feeder) Feeds loaded originals automatically.
BEdge guides Feeds originals straight into the scanner. Slide to the edges of the
originals.
CInput tray Loads originals. Pull out the tray extension if originals are too big
for the input tray. This prevents paper from curling and causing
paper jams.
DInput tray extension
EOutput tray Holds originals ejected from the scanner. Pull out the extension
tray to the length of the originals.
FOutput tray extension
GStopper Prevents ejected originals from falling o the extension tray. Adjust
it to the length of the originals.
User's Guide
Scanner Basics
10
Back
ASecurity slot Inserts a security lock for theft prevention.
BUSB port Connects a USB cable.
CDC inlet Connects the AC adapter.
Inside
ACover open lever Pull the cover open lever and open the scanner cover.
BScanner cover Pull the cover open lever and open the scanner cover when
cleaning inside of the scanner and removing jammed paper.
CPickup roller Feeds originals. This needs to be replaced when the number of
scans exceeds the service number of papers.
DSeparation roller Feeds originals separately one by one. This needs to be replaced
when the number of scans exceeds the service number of papers.
Related Information
&“Cleaning Inside the Scanner” on page 102
&“Replacing the Roller Assembly Kit” on page 107
User's Guide
Scanner Basics
11
Buttons and Lights on the Control Panel
Buttons
APower button Turns the scanner on or o.
BWi-Fi connect button Press the WPS button on the access point, and then press
the button for more than three seconds to connect to a
Wi-Fi network. See the chapter “Network Settings” for more
details. Press the button to cancel the settings.
CWi-Fi on/o button Press this button for more than three seconds to turn o the
wireless signal. Press again to turn on the signal.
DDouble feed detection skip button Normally, an error occurs when detecting double feeds
when loading envelopes, plastic cards, originals with labels
or stickers, and so on. Press the button before scanning
to skip this error once (one sheet). The light is on when this
is enabled. Follow the steps below to restart scanning when
a double feed error has occurred (the error light ashes).
1. Open the scanner cover, and then remove the originals.
2. Close the scanner cover, and then press the button.
3. Load the originals.
4. Restart scanning by pressing the start button or the
application button.
ESlow mode button Slow down the feeding speed when scanning. The light is on
when this is enabled.
Press this button in the following situations:
❏when originals jam frequently
❏when loading thin originals
User's Guide
Scanner Basics
12
FStop button ❏Cancels scanning.
❏Finishes Automatic Feeding Mode.
❏Cancels Wi-Fi settings by push button setup (WPS).
❏Press this to release the error when a network connection
error occurs.
❏Cancels a rmware update over a network connection.
GStart button ❏Starts scanning. Epson FastFoto is installed as the default
scanning application.
❏Press this when cleaning the inside of the scanner.
Additional functions are available with dierent combinations of buttons.
+ Hold down the and buttons for more than three seconds to start PIN Code Setup
(WPS). See the chapter “Network Settings” for more details.
+ Turn on the scanner while holding down the button to restore the default network
settings.
Related Information
&“Network Settings” on page 95
&“Placing Plastic Cards” on page 67
&“Placing Laminated Cards” on page 70
&“Placing Envelopes” on page 79
&“Cleaning Inside the Scanner” on page 102
Lights
AAP mode light Indicates that the scanner is connected wirelessly in AP mode.
BWi-Fi light Blue indicates that the scanner is connected to a wireless (Wi-Fi)
network. White indicates it is searching for an access point.
CError light An error has occurred. See “Light Error Indicators” for more details.
User's Guide
Scanner Basics
13
DAutomatic Feeding Mode
light
The scanner is in Automatic Feeding Mode. Scanning starts when
an original is placed in the input tray.
EReady light On: The scanner is ready to be used.
Flashing: The scanner is scanning, waiting to scan,
processing, or sleeping.
O: The scanner cannot be used because the power
is o or an error has occurred.
FSkip double feed detection
light
This is on when skipping double feed detection is enabled.
GSlow mode light This is on during slow mode.
Related Information
&“Error Indicators” on page 14
&“Placing a Mixture of Originals at Dierent Sizes” on page 82
Error Indicators
Scanner errors
Indicators Situation Solutions
Flashing slowly A paper jam or double feed occurred. Open the scanner cover, and then re-
move jammed originals. Close the cov-
er to release the error. Load the origi-
nals again.
On The scanner cover is opened. Close the scanner cover.
Flashing fast
Flashing fast
Flashing fast
Flashing fast
A fatal error has occurred. Turn the power o and on again. If the
error continues to occur, contact your
local dealer.
On
On
On
On
O
On
On
The scanner has started in recovery
mode because the rmware update
failed.
Follow the steps below to try to up-
date the rmware again.
1. Connect the computer and the scan-
ner with a USB cable. (During recovery
mode, you cannot update the rm-
ware over a network connection.)
2. Visit your local Epson website for fur-
ther instructions.
User's Guide
Scanner Basics
14
Network connection errors
Indicators Situation Solutions
Flashing slowly
On
An access point settings error has oc-
curred. Press the button to release the er-
ror, and then restart the devices you
want to connect to the network. Re-
connect to the network.
Flashing slowly
Flashing slowly
An access point settings error has oc-
curred (a security error).
Flashing slowly (white)
Flashing slowly
A network connection error has occur-
red (the Date and Time has not been
set correctly)
Re-set the Date and Time in Web Con-
g.
Related Information
&“Removing Jammed Originals from the Scanner” on page 118
&“Making Wi-Fi Settings from the Control Panel” on page 97
&“Network Problems” on page 128
Information on Applications
is section introduces the application products available for your scanner. e latest application can be installed
at the Epson Web site.
Epson FastFoto
Epson FastFoto is a high-speed photo scanning application. Using Epson FastFoto, you can easily scan your photos
as digital images, and then share or upload them via the internet. You can also restore and enhance faded photos.
Epson ScanSmart
Epson ScanSmart is a document scanning application that allows you to easily scan and save the data in simple
steps.
❏You can scan and send information to a cloud service in three easy steps.
❏You can automatically name the documents by using the scanned information.
ese features allow you to save time when organizing documents.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated applications on the internet and installs
them.
You can also update the scanner’s digital manual.
User's Guide
Scanner Basics
15
Epson DocumentScan
Epson DocumentScan is an application that allows you to scan documents through smart devices such as
smartphones and tablet devices. You can save the scanned data in smart devices or cloud services, and send by e-
mail. You can download and install this app from the App Store or Google Play.
EpsonNet Cong
EpsonNet Cong is an application that allows you to set network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application’s help for more details.
Note:
You can run Web Cong from EpsonNet Cong.
Option Items and Consumables Information
Carrier Sheet Codes
Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched. You can
scan originals larger than A4 size with a carrier sheet by folding it in half.
Part name Codes
*
Carrier Sheet B12B819051
* You can only use the carrier sheet with the code.
Related Information
&“Loading Photos Using a Carrier Sheet” on page 42
You can scan damaged or valuable photos by using the Carrier Sheet.
&“Placing Large Size Originals” on page 73
&“Placing Irregular Shaped Originals” on page 76
Roller Assembly Kit Codes
Parts (the pickup roller and a separation roller) should be replaced when the number of scans exceeds the service
number. You can check the latest number of scans in Epson Scan 2 Utility.
User's Guide
Scanner Basics
16
A: pickup roller, B: separation roller
Part name Codes Life cycle
Roller Assembly Kit B12B819031 200,000
*
* This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement
cycle. The replacement cycle may vary depending on dierent paper types, such as paper that generates a lot of paper dust
or paper with a rough surface that may shorten the life cycle.
Related Information
&“Replacing the Roller Assembly Kit” on page 107
&“Resetting the Number of Scans” on page 111
Cleaning Kit Codes
Use this when cleaning inside the scanner. is kit is composed of cleaning liquid and a cleaning cloth.
Part name Codes
Cleaning Kit B12B819291
Related Information
&“Cleaning Inside the Scanner” on page 102
User's Guide
Scanner Basics
17
Scanning Photos
Using the Epson FastFoto application, you can easily scan your photos as digital images, and then share or upload
them using the Internet. You can also restore and enhance faded photos.
Note:
❏You can only scan photos using Epson FastFoto, you cannot scan documents or other originals. If you want to scan these
originals, use the computer application Epson ScanSmart or the smart device application Epson DocumentScan.
❏Epson FastFoto is assigned to the scanner button as the default application.
Related Information
&“Changing the Application to Scan from the Scan Button” on page 47
You can change the default application that starts when you press the scan button.
Photo Specications
You can load the following type of photos into the scanner.
Size Measurements Paper Type Loading Capacity
3.5×5" 89×127 mm
(3.5×5.0 in.)
Plain photographic paper 36 photos (thickness up to
0.23 mm (0.009 in.) without
curling)
30 photos (thickness more
than 0.24 to 0.30 mm (0.009
to 0.012 in.) without curling)
4×6" 102×152 mm
(4.0×6.0 in.)
5×7" 127×178 mm
(5.0×7.0 in.)
8×10" 203×254 mm
(8.0×10.0 in.)
Plain photographic paper 10 sheets
Instant camera size 89×102 mm
(3.5×4.0 in.)
Instant camera
photographic paper (sheet
lm type only)
1 sheet
Panoramic size 89×254 mm
(3.5×10.0 in.)
Plain photographic paper 10 sheets
102×304.8 mm
(4.0×12.0 in.)
Other size: Length up to
304.8 mm(12.0 in.)
Other size: Length 304.8
mm (12.0 in.) to 914.4 mm
(36.0 in.)
*
(Max size: 215.9×914.4 mm
(8.5×36.0 in.) )
Plain photographic paper 1 sheet
User's Guide
Scanning Photos
18
Size Measurements Paper Type Loading Capacity
Photo in the Carrier Sheet 0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
Photos that cannot be
loaded directly into the
scanner
1 sheet
Note:
❏Flatten any curled photos to a thickness of less than 2 mm (0.07 in.). It is best to scan curled photos in an environment
between 15 to 25°C (59 to 77°F) with 40 to 60% humidity. Scanning photos at lower temperatures may cause photos to
curl.
❏Photos may stick together depending on their paper types and thickness. It is best to scan photos in an environment
between 15 to 25°C (59 to 77°F) with 40 to 60% humidity to prevent photos from sticking together.
❏Repeatedly scanning the same photos many times may cause them to stick together. If they stick together, feed them one by
one.
Types of Photos that Require Attention
e following types of photos may not be successfully scanned, or might be damaged when scanning.
❏Photos in shapes other than square
❏Uneven Photos
❏Photos curled more than 2 mm (0.08 inches)
❏Photos with crinkles or fold lines
❏Photos with edges that are peeling o
❏Photos with the inside peeling o
❏Photos with sticky surfaces
❏Photos with labels or stickers (stuck rmly)
❏Photos with hardened paste such as glue
❏Instant camera photographic paper other than sheet lm
Note:
❏Try to atten curled photos before scanning.
❏Labels or stickers must be rmly stuck to the photos with no glue protruding.
Types of Photos that must not be Scanned
e following types of photos must not be scanned.
❏Torn Photo s
❏Degraded and deformed photos
❏Photos with staples or paper clips
❏Photos with labels or stickers (not stuck rmly)
❏Photos with glue, liquid, oil, or gel
❏Photos that are not fully dried
❏Perforated photos
User's Guide
Scanning Photos
19
❏Photos smaller than 25.4×25.4 mm (2×2 in).
How to Scan Photos
Follow the three steps below to scan your photos.
Related Information
&“Step 1: Organizing Photos” on page 20
Organize the photos before placing them into the scanner.
&“Step 2: Placing Photos into the Scanner” on page 20
Aer organizing your photos, place them into the scanner.
&“Step 3: Scanning and Saving Photos” on page 24
Epson FastFoto automatically saves your scanned images on your computer in the folder you specify.
Step 1: Organizing Photos
Organize the photos before placing them into the scanner.
1. Prepare the photos you want to scan.
2. Use a so, dry cloth (like the microber cloth that came with your scanner) to wipe the front and back of your
photos to remove dust, dirt, or other particles that could potentially scratch your photos.
!
Caution:
Because of the speed at which photos are scanned, dust particles on your photos can cause straight lines to
appear in scanned images, and in extreme cases can lightly scratch the protective nish on your photos. We
recommend to clean the scanner rollers aer every 300 scans, or even before each scanning session.
3. Organize your photos by date or subject.
When scanning, you can name the images using the year, month or season, and subject, such as
"1970_Summer_Vacation".
4. Check the following if you are scanning various sizes of photos:
❏If you have both landscape and portrait photos of the same size, you can stack them together and scan them
in one batch. You can rotate the images as necessary aer scanning by clicking Edit > Rotate Le or Rotate
Right.
❏You can scan 4×6" and 5×7" photos in the same batch when the photos are grouped by size, with the larger
photos at the back.
Next, place the organized photos into the scanner.
Step 2: Placing Photos into the Scanner
Aer organizing your photos, place them into the scanner.
User's Guide
Scanning Photos
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1. Open the input tray, slide out the output tray, and then raise the stopper.
Note:
❏If you want to scan large size photos such as 5×7" or 8×10", extend the input and output tray extensions.
❏Make sure you adjust the position of the stopper to correctly t the size of the ejected photos. If not, photos may
scatter.
2. Slide the edge guides on the input tray all the way out.
User's Guide
Scanning Photos
21
3. Fan your stack of photos and make sure they are not stuck together.
Also, atten the curls on the edge of the photos if possible.
!
Caution:
Stuck photos can feed through the scanner at the same time or jam in the scanner, potentially damaging your
photos or the scanner.
Note:
It is best to scan photos in an environment between 15 to 25°C (59 to 77°F) with 40 to 60% humidity. In this condition,
curls of the photos are reduced, and photos are prevented from sticking together.
4. Load the photos into the input tray face up and top edge rst.
Slide the photos into the ADF until they meet resistance.
User's Guide
Scanning Photos
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Note:
❏We recommend placing the photos horizontally.
❏You can rotate the scanned images automatically when scanning using Epson FastFoto. Click the Settings >
Advanced Settings tab, and then enable Auto Rotation. Depending on the photos, they may not be rotated correctly.
To rotate the scanned images manually, select the image you want to rotate, and then click Edit > Rotate Le/
Rotate Right.
❏If you are loading 4×6" and 5×7" photos in the same batch, align the middle of the photos and load them at the
center of the input tray with the 5×7" photos at the back and the 4×6" photos at the front.
5. Slide the edge guides to t the edge of the photos making sure there are no gaps between the photos and the
edge guides. Otherwise, the photos may be fed skewed.
Next, start scanning using Epson FastFoto.
User's Guide
Scanning Photos
23
Step 3: Scanning and Saving Photos
Epson FastFoto automatically saves your scanned images on your computer in the folder you specify.
1. Click the button on the scanner to start scanning.
You c an al s o cl i c k Start Scanning on the main screen.
2. Set the save settings on the Describe Your Photos screen.
❏Year/Month or Season/Subject: Set the le name settings.
❏Create a subfolder for this batch of pictures: Create a new subfolder for the scanned images.
❏Do not prompt me to describe my photos when scanning: Skip this screen the next time you scan. You
will not be prompted to describe your photos.
User's Guide
Scanning Photos
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3. Click Start Scanning.
Note:
❏If the glass surface dirt alert appeared when scanning, clean the glass surface inside the scanner aer scanning.
❏If multiple photos feed through at the same time, press the (Slow Mode) button to slow down the feeding speed.
Press the button again to return to normal speed.
4. Aer scanning is completed, the following screen is displayed:
If you want to continue scanning, click Scan Next Batch. If you are nished scanning, click Done Scanning.
5. e photos are scanned and saved in the location you chose. Check the scanned images.
e following rules apply to le naming:
❏No identier is added: ese are the original scanned images. No enhancements were applied.
❏Added "_a" at the end: ese images include automatic color enhancements.
User's Guide
Scanning Photos
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❏Added "_b" at the end: ese are the scanned back sides of the photo. You can enable back side scanning
from Settings > Scan Settings tab.
Aer scanning, you can share, upload, or edit the images using Epson FastFoto. You can also change the view
setting of thumbnails.
Related Information
&“Sharing Photos” on page 26
You can share scanned photos via email.
&“Uploading Photos” on page 28
You can upload scanned photos to Dropbox or Google Drive.
&“Editing Photos” on page 30
You can edit the scanned photos using features such as rotation, enhancement, red eye correction, and more.
&“Changing the Displayed Folder and umbnail View” on page 32
You can change the displayed folder and how thumbnails are viewed.
Sharing Photos
You can share scanned photos via email.
Note:
Available destination items are subject to change without notice.
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Scanning Photos
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1. Select the images you want to share.
2. Click Share.
3. Click Email.
Selected images are automatically attached in a new email. Enter the necessary information and send the
email.
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Scanning Photos
27
Note:
If you do not have a default email client application set up, you will be prompted to do so before you can send any
images. Epson FastFoto does not support web-based email, such as Gmail.
Uploading Photos
You can upload scanned photos to Dropbox or Google Drive.
Note:
Make sure the Dropbox application is installed on your computer before uploading.
1. Select the images you want to upload.
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Scanning Photos
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2. Click Upload.
3. Click one of the following.
❏Dropbox: Uploads images to your Dropbox folder.
❏Google Drive: Uploads images to Google Drive.
Note:
If you have not connected your Dropbox or Google Drive account with Epson FastFoto, you will be prompted to do so.
Note:
You can automatically upload the images immediately aer scanning. Click Settings on the main screen, click the
Upload tab, and then select the icon of the service you want to upload to.
User's Guide
Scanning Photos
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Editing Photos
You can edit the scanned photos using features such as rotation, enhancement, red eye correction, and more.
Note:
You can automatically apply the Auto Enhance, Remove Red Eye, and Restore Faded Colors when scanning. Click
Settings > Enhancements tab.
1. Select the images you want to edit.
Note:
You can select and edit multiple images except Crop (Windows only) feature.
2. Click Edit.
User's Guide
Scanning Photos
30
3. Select the edit item on the top of the screen.
❏Rotate Le/Rotate Right: Rotate the selected images.
❏Crop (Windows only): Crop the image. An outline appears around the selected image in the preview pane.
Click and drag the outline to highlight the cropped area, and then click Apply to crop the image. You can
select one image each time when applying this item.
❏Enhance: Applies photo enhancement (brightness, contrast, and saturation) to the selected images.
❏Restore: Applies color restoration to the selected images.
❏Red Eye: Reduces the red eye eect in the selected images.
❏Date (Windows only): Allows you to add, edit, or remove a date on the selected images (shown as the Date
Taken information).
❏Undo All: Removes all edits from the selected images made during the current session, since you started
Epson FastFoto.
Once you exit Epson FastFoto, your edits are permanent.
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Scanning Photos
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Changing the Displayed Folder and Thumbnail View
You can change the displayed folder and how thumbnails are viewed.
Folder
e current folder is displayed. You can change the folder by clicking the icon.
Sort by
You can change how thumbnails are viewed or sorted.
View
You can lter the thumbnails.
User's Guide
Scanning Photos
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Tips for Using Epson FastFoto
Scanning Instant Photos
You can scan instant photos.
Before scanning, check the specication of instant photos you can scan.
Size Measurement Paper Type Loading Capacity
Instant camera size 89×102 mm
(3.5×4.0 in.)
Instant camera
photographic paper (sheet
lm type only)
1 sheet
Note:
When scanning instant photos, the double feed detection feature is turned o to prevent misdetection. Instant camera
photographic paper is usually layered, so it is detected as double fed in normal scanning settings.
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Scanning Photos
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1. Change the scan setting before scanning. Click Settings on the main screen.
2. Click the Scan Settings tab.
User's Guide
Scanning Photos
34
3. Select Instant photos.
4. Click OK to apply the settings.
If you want to scan other types of photos aer scanning, change the photo type on the Scan Settings tab.
Related Information
&“Step 3: Scanning and Saving Photos” on page 24
Epson FastFoto automatically saves your scanned images on your computer in the folder you specify.
User's Guide
Scanning Photos
35
Scanning Panoramic Photos
You can scan panoramic photos.
Before scanning, check the specication of panoramic photos you can scan.
Measurement Loading Capacity Input and Output Tray of the Scanner
89×254 mm (3.5×10.0 in.) 10 sheets Extend the input and output tray extensions, and do not
raise the stopper.
102×304.8 mm (4.0×12.0 in.)
Other size: Length up to 304.8 mm
(12.0 in.)
Other size: Length 304.8 mm (12.0 in.)
to 914.4 mm (36.0 in.)
*
(Max size: 215.9×914.4 mm (8.5×36.0
in.) )
1 sheet Do not extend the input tray extension and output tray
extensions and do not raise the stopper.
*When scanning photos that are 393.8 mm (15.5 in.) or more, you need to change the Epson FastFoto scan
settings. See the instructions below.
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Scanning Photos
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1. Click Settings on the main screen.
2. Click the Scan Settings tab.
User's Guide
Scanning Photos
37
3. Select Panoramic photos (15.5 - 36 in).
Note:
When selecting Panoramic photos (15.5 - 36 in), you can set the resolution as 600 dpi or 300 dpi. If you select 1200
dpi, it is changed to 600 dpi automatically.
4. Click OK to apply the settings.
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Scanning Photos
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Note:
❏Support the photo as it enters into and ejects from the scanner.
❏If you want to scan other types of photos aer scanning, change the photo type on the Scan Settings tab.
❏For panoramic photos up to 393.7 mm (15.5 in.), you do not need to select Panoramic photos (15.5 - 36 in). You can
leave the setting as Standard photos.
Related Information
&“Step 3: Scanning and Saving Photos” on page 24
Epson FastFoto automatically saves your scanned images on your computer in the folder you specify.
Scanning Back Side Notes on Photos
When scanning photos, you can also scan the back of the photos.
If text on the back of the photos is detected, the back sides of the photos are scanned. If the back sides are blank,
the back sides of the photos are not scanned.
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Scanning Photos
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1. Click Settings on the main screen.
e Epson FastFoto Settings screen is displayed.
2. Click the Scan Settings tab.
User's Guide
Scanning Photos
40
3. Enable Scan the back of my photos with Epson single-step technology, and then adjust the detection level
using the slider.
4. Click OK to apply the settings.
User's Guide
Scanning Photos
41
When scanning the photos, the back side images are saved as the name ended with "_b".
Note:
No color enhancement is applied to the back side image when scanning. If you want to enhance the color, select the image
and the click Edit on the main screen.
Loading Photos Using a Carrier Sheet
You can scan damaged or valuable photos by using the Carrier Sheet.
Note:
When scanning photos using the Carrier Sheet, you can only load one sheet at a time.
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
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Scanning Photos
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2. Slide the edge guides on the input tray all the way out.
3. Place the Carrier Sheet with the illustration on the front edge facing up, and place the photo in the center of
the Carrier Sheet with the side to be scanned facing up.
4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
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Scanning Photos
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5. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏Do not leave photos inside the Carrier Sheet for a long time.
❏Only use the Carrier Sheet designed for your scanner. e Carrier Sheet is automatically recognized by the scanner
by detecting two small rectangular holes on the front edge. Keep the holes clean and not covered.
Related Information
&“Carrier Sheet Codes” on page 16
Enabling or Disabling Glass Surface Dirt Alert
You can select whether or not to detect dirt on the glass surface inside the scanner.
Note:
Depending on the dirt, it may not be detected correctly.
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Scanning Photos
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1. Click Settings on the main screen.
e Epson FastFoto Settings screen is displayed.
2. Click Device Settings on the Scanner Settings tab.
e Epson Scan 2 Utility screen is displayed.
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Scanning Photos
45
3. Select the Scanner Setting tab.
4. Under the Detect Glass Dirt dropdown menu, select On-Low or On-High.
If you want to disable the detection, select O.
User's Guide
Scanning Photos
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5. Click Set.
6. Close the Epson Scan 2 Utility screen.
Changing the Application to Scan from the Scan Button
You can change the default application that starts when you press the scan button.
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Scanning Photos
47
1. Click Settings on the main screen.
e Epson FastFoto Settings screen is displayed.
2. Click Select Application on the Scanner Settings tab.
3. Select the application that starts when you press the scan button.
❏Epson FastFoto: Launches Epson FastFoto. is application is suitable for scanning and saving photos.
❏Epson ScanSmart: Launches Epson ScanSmart. is application is suitable for scanning and saving
documents.
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Scanning Photos
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Note:
Epson FastFoto is selected as the default setting.
4. Aer selecting the application, close the screen to apply the setting.
Epson FastFoto Settings
You can change the application settings, such as the le format, scanning resolution, folder to save, and more.
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Scanning Photos
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1. Click Settings on the main screen.
e Epson FastFoto Settings screen is displayed.
2. Select one of the tabs, and then change the settings.
Related Information
&“Organization Tab” on page 51
You can change the folder save settings, le name settings, and more.
&“Enhancements Tab” on page 52
You can change the enhancement settings which are automatically applied to the scanned image when scanning.
&“Scan Settings Tab” on page 53
You can change the scan settings such as the photo type, resolution, or le saving format.
&“Advanced Settings Tab” on page 54
You can change the advanced scan settings, such as photo rotation, back side scanning, and more.
&“Upload Tab” on page 54
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Scanning Photos
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You can automatically upload the scanned image to a cloud service aer scanning.
&“Scanner Settings Tab” on page 55
You can change the scanner settings, such as the scanner to use, the scanning application that starts when you
press the scan button, or device settings.
Organization Tab
You can change the folder save settings, le name settings, and more.
Folder
Select the folder to save the scanned image.
File Name Prex
Enter the text you want to add at the beginning of the le name. is setting is useful if you do not set
the le naming settings on the Describe Your Photos screen before scanning.
Prompt me to describe each batch of photos before scanning
Displays the Describe Your Photos screen before scanning.
After scanning, view my photos with
Selects the application to view the scanned image aer scanning.
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Scanning Photos
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Enhancements Tab
You can change the enhancement settings which are automatically applied to the scanned image when scanning.
Note:
Enhancement results may vary depending on the image contents of the photos.
Auto Enhance
Automatically adjusts the brightness, contrast, and saturation of photos.
Remove Red Eye
Automatically reduces the red-eye eect in photos.
Restore Faded Colors
Automatically restores the colors in faded photos.
Apply these enhancements
❏Directly to the scanned photo: Only the enhanced scanned image is saved in your folder, and the
original scanned image is not saved.
❏To a second copy of the photo (recommended): Saves two images for each photo. One is the
original scanned image, and another is the enhanced image.
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Scan Settings Tab
You can change the scan settings such as the photo type, resolution, or le saving format.
Photo type
Selects a photo type you want to scan. Applies special settings for instant and panoramic photos when
scanning.
Scan my photos at this resolution
Selects a resolution to scan your photos. Increasing the resolution increases the scanning time and le
size.
File format
Selects a le format to save the scanned image.
Note:
When you select JPEG and set the resolution to 1200 dpi or 600 dpi, the scanned image is saved at 100% JPEG quality
(compression).
If you select 300 dpi, the JPEG quality (compression) is set to 84% automatically to reduce the le size when saving the
scanned image.
Scan the back of my photos with Epson single-step technology
When scanning photos, you can also scan the back of the photos.
If text on the back of the photos is detected, the back sides of the photos are scanned. If the back sides
are blank, the back sides of the photos are not scanned.
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Scanning Photos
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Advanced Settings Tab
You can change the advanced scan settings, such as photo rotation, back side scanning, and more.
Auto Rotation
Automatically detects the orientation of the photos, and rotates them in the correct direction.
Depending on the photos, they may not be rotated correctly.
Curled photo correction
Corrects edge brightness for photos with curled edges. Refer to the table below to enable or disable this
adjustment.
Photos curled to the backside Enable adjustment
Photos curled to the printed surface Disable adjustment
Depending on the photos, they may not be adjusted correctly.
Reduce lines and streaks
Reduces the vertical lines or streaks of the scanned image caused by dirt on the glass surface inside the
scanner.
If there is too much dirt on the scanner glass, lines and streaks may not be reduced correctly. Clean the
scanner if a message appears prompting you to do so.
Upload Tab
You can automatically upload the scanned image to a cloud service aer scanning.
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Scanning Photos
54
Click the icons to enable auto uploading.
Note:
❏If you have not connected your account with Epson FastFoto, you will be prompted to do so.
❏Make sure the Dropbox application is installed on your computer before uploading.
Scanner Settings Tab
You can change the scanner settings, such as the scanner to use, the scanning application that starts when you
press the scan button, or device settings.
Scanner
e scanner in use is displayed. If you want to use another scanner, click Change.
Select Application
Selects the default application that starts when you press the scan button.
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Scanning Photos
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Device Settings
Sets the scanner device setting (power o timer, etc).
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Scanning Photos
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Scanning Documents or Other Originals
You can scan documents or originals other than photos by using the computer application Epson ScanSmart or the
smart device application Epson DocumentScan.
Note:
❏You cannot scan photos using Epson ScanSmart or the smart device application Epson DocumentScan.
❏Epson FastFoto is assigned to the scanner button as the default application. If you want to use Epson ScanSmart with the
scanner button, change the settings.
Related Information
&“Changing the Application to Scan from the Scan Button” on page 47
You can change the default application that starts when you press the scan button.
Placing Documents or Other Originals
General Specications for Originals being Scanned
Type of Original Thickness Size
Plain paper
Fine paper
Recycled paper
Post card
Business card
Envelopes
Plastic cards complying with ISO7810
ID-1 type (with or without emboss)
Laminated cards
Thermal paper
37 to 413 g/m
A8 size or less: 127 to 413 g/m
Plastic cards: 1.24 mm (0.05 in.) or less
(including emboss)
Laminated Cards: 0.8 mm (0.03 in.) or
less
Maximum: 215.9×6,096.0 mm
(8.5×240.0 in.)
Minimum: 50.8×50.8 mm (2.0×2.0 in.)
The loadable size varies depending on
the type of originals.
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Scanning Documents or Other Originals
57
Note:
❏All originals must be at at the leading edge.
❏Make sure that curls on the leading edge of the originals are kept within the following range.
A
must be 3 mm or less.
B
must be 1 mm or less while
B
is equal to or less than
C
. When
C
is equal to or more than 10 times the size of
B
,
B
can be more than 1 mm.
❏Even when the original meets the specications for originals that can be placed in the ADF, it may not feed from the ADF
or the scan quality may decline depending on the paper properties or quality.
Types of Originals that Require Attention
e following types of originals may not be successfully scanned.
❏Originals with an uneven surface such as letter head paper.
❏Originals with crinkles or fold lines
❏Perforated originals
❏Original with labels or stickers
❏Carbon-less paper
❏Curled originals
❏Coated paper
Note:
❏Because carbon-less paper contains chemical substances that may harm the rollers, if paper jams occur frequently, clean
the pickup roller and the separation roller.
❏Crinkled originals may scan better if you slow down the feeding speed during scanning or smooth out the crinkles before
loading.
❏To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet.
❏To scan originals that are incorrectly detected as double feeds, press the (Double Feed Detection Skip) button before
scanning.
You can also disable double feed detection from Epson ScanSmart. Click Settings > Scanner Settings tab > Scan
Settings button > Main Settings tab on the Epson Scan 2 window, and then select O in Detect Double Feed.
❏Labels or stickers must be rmly stuck to the originals with no glue protruding.
❏Try to atten the curled originals before scanning.
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Scanning Documents or Other Originals
58
Types of Originals that Must Not be Scanned
e following types of originals must not be scanned.
❏Booklets
❏Non-paper original (such as clear les, fabric, and metal foil)
❏Originals with staples or paper clips
❏Originals with glue attached
❏Ripped originals
❏Heavily wrinkled or curled originals
❏Transparent originals such as OHP lm
❏Originals with carbon paper on the back
❏Originals with wet ink
❏Originals with sticky notes attached
Note:
❏Do not feed valuable original artwork or important documents which you do not want to damage or deface into the
scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use the
Carrier Sheet.
❏Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet.
Standard Size Originals
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
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Scanning Documents or Other Originals
59
Size Measurement Thickness Paper Type Loading Capacity
*
Legal 215.9×355.6 mm
(8.5×14 in.)
37 to 413 g/m Plain paper
Fine paper
Recycled paper
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 80 sheets
90 g/m: 69 sheets
104 g/m: 59 sheets
127 g/m: 50 sheets
157 g/m: 40 sheets
209 g/m: 30 sheets
256 g/m: 24 sheets
413 g/m: 14 sheets
The loading capacity varies
depending on the paper type.
Letter 215.9×279.4 mm
(8.5×11 in.)
Thickness of the originals stack:
under 12 mm (0.47 in.)
80 g/m: 100 sheets
90 g/m: 86 sheets
104 g/m: 74 sheets
127 g/m: 62 sheets
157 g/m: 50 sheets
209 g/m: 38 sheets
256 g/m: 30 sheets
413 g/m: 18 sheets
The loading capacity varies
depending on the paper type.
A4 210×297 mm
(8.3×11.7 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
A8 52×74 mm
(2.1×2.9 in.)
127 to 413 g/m
Business Card 55×89 mm
(2.1×3.4 in.)
210 g/m Thickness of the originals stack:
under 12 mm (0.47 in.)
30 sheets
* You can rell the originals up to the maximum capacity during scanning.
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Scanning Documents or Other Originals
60
Placing Standard Size Originals
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
Note:
❏For A4 size or larger originals, make sure you pull out and extend the input tray extension.
❏Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the
original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.
❏e stopper can move forward and backward on the output tray extension so that you can easily adjust the stopper
position to the best position for the originals being scanned.
❏If thick originals bump into the output tray and fall from it, store the output tray and do not use it to stack the
ejected originals.
❏If scanned images are still aected by ejected originals hitting the surface below the scanner, we recommend placing
the scanner on the edge of a table where the ejected originals can drop freely and you can catch them.
2. Slide the edge guides on the input tray all the way out.
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Scanning Documents or Other Originals
61
3. Fan the originals.
Hold both ends of the originals and fan them a few times.
4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge
shape.
5. Load the originals into the input tray facing down with the top edge facing into the ADF.
Slide the originals into the ADF until they meet resistance.
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Scanning Documents or Other Originals
62
6. Slide the edge guides to t the edge of the originals making sure there are no gaps between the originals and
the edge guides. Otherwise, the originals may be fed skewed.
Note:
❏When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing the side or
facing down. ere must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals. However,
there can be holes within 30 mm (1.2 inches) from the leading edge of the originals. Make sure that the edges of the
punch holes do not have burrs or curls.
❏When scanning thin paper with crinkles that are causing paper jams or double feeds, you may be able to improve the
situation by pressing the (Slow Mode) button to slow down the feeding speed. Pressing the (Slow Mode)
button once slows down the paper feeding speed; press it again to return to normal speed.
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Scanning Documents or Other Originals
63
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
Long Paper
Specications of Long Paper
e specication of long paper you can load into the scanner.
Size Thickness Paper Type Loading Capacity
Width: 50.8 to 215.9 mm
(2.0 to 8.5 in.)
Length: 393.8 to 6,096.0 mm
(15.5 to 240.0 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
Placing Long Paper
1. Open the input tray, and then slide out the output tray.
Note:
Do not extend the input tray extension and output tray extensions and do not raise the stopper.
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2. Slide the edge guides on the input tray all the way out.
3. Load the original straight into the input tray, facing down with the top edge facing into the ADF.
Slide the original into the ADF until it meets resistance.
4. Adjust the edge guides to t the edge of the long paper making sure there are no gaps between the edge of the
paper and the edge guides. Otherwise, the originals may be fed skewed.
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Note:
❏You can scan long paper up to 5,461 mm (215 inches) in length with a resolution of 300 dpi or less, and over 5,461
mm (215 inches) to 6,096 mm (240 inches) with a resolution of 200 dpi or less.
❏You need to specify the paper size using Epson ScanSmart. Click Settings > Scanner Settings tab > Scan
Settings button > Main Settings tab on the Epson Scan 2 window, and then set the Document Size.
If the paper length is 3,048 mm (120 inches) or less, you can select Auto Detect (Long Paper) to detect the size
automatically.
If the paper length is more than 3,048 mm (120 inches), you need to select Customize and enter the size of the paper.
If the paper length is 5,461 mm (215 inches) or less, you can use Detect paper length instead of entering the paper
height. If the paper is longer than 5,461 mm (215 inches), you need to enter both width and height size of the paper.
❏Support the long paper at the input side so that it does not drop out of the ADF, and the output side so that the
ejected paper does not fall from the output tray.
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
&“Carrier Sheet Codes” on page 16
Plastic Cards
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
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Scanning Documents or Other Originals
66
Size Card Type Thickness Loading Capacity Loading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing 1.24 mm (0.05 in.) or
less
1 card Horizontal (Landscape)
Without embossing 0.76 mm (0.03 in.) or
less
5 cards
Placing Plastic Cards
1. Open the input tray, and then slide out the output tray and raise the stopper.
2. Slide the edge guides on the input tray all the way out.
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3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF.
Slide the plastic cards into the ADF until they meet resistance.
c
Important:
Do not load plastic cards vertically.
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4. Slide the edge guides to t the edge of the plastic cards.
Note:
To scan plastic cards, set the appropriate setting on Epson ScanSmart. Click Settings > Scanner Settings tab > Scan
Settings button > Main Settings tab on the Epson Scan 2 window, and then select Plastic Card in Document Size or
set Detect Double Feed to O.
If you forget to disable Detect Double Feed and a double feed error occurs, remove the card from the ADF and then
reload it, press the (Double Feed Detection Skip) button on the scanner as shown below to disable Detect Double
Feed for the next scan, and then scan again. e (Double Feed Detection Skip) button only disables Detect Double
Feed for one sheet.
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
User's Guide
Scanning Documents or Other Originals
69
Laminated Cards
Specications of Laminated Cards
e specication of laminated cards you can load into the scanner.
Size Thickness Loading Capacity
120.0×150.0 mm (4.7×5.9 in.) or less 0.8 mm (0.03 in.) or less 1 card
Placing Laminated Cards
1. Open the input tray, and then slide out the output tray and raise the stopper.
2. Slide the edge guides on the input tray all the way out.
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3. Load the laminated cards into the input tray facing down with the top edge facing into the ADF.
Slide the laminated cards into the ADF until they meet resistance.
4. Slide the edge guides to t the edge of the laminated cards.
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Note:
To scan laminated cards, set the appropriate setting on Epson ScanSmart to increase the accuracy of auto size detection.
Click Settings > Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window >
Document Size > Settings, and then select Scan laminated card.
Also, set Detect Double Feed to O.
If you forget to disable Detect Double Feed and a double feed error occurs, remove the card from the ADF and then
reload it, press the (Double Feed Detection Skip) button on the scanner as shown below to disable Detect Double
Feed for the next scan, and then scan again. e (Double Feed Detection Skip) button only disables Detect Double
Feed for one sheet.
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
Large Size Originals
Specications of Large Size Originals
By using the Carrier Sheet and folding the originals in half, you can scan originals larger than A4 size, such as A3
or B4 sizes.
Size Thickness Paper Type Loading Capacity of the
Carrier Sheet
Up to A3 0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
Plain paper
Fine paper
Recycled paper
10 carrier sheets
User's Guide
Scanning Documents or Other Originals
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Placing Large Size Originals
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2. Slide the edge guides on the input tray all the way out.
3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier
sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front.
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Scanning Documents or Other Originals
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4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
5. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
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Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏To scan both sizes and stitch them together, set the appropriate setting in Epson ScanSmart. Click Settings >
Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window. Select Double-
Sided as the Scanning Side, and then select Le & Right from Stitch Images.
❏When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting on Epson ScanSmart, the
image is automatically scanned by applying Paper Skew in the Correct Document Skew setting.
You can check the setting by clicking Settings > Scanner Settings tab > Scan Settings button > Main Settings
tab on the Epson Scan 2 window.
❏e leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner
scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson
ScanSmart.
❏Only use the Carrier Sheet designed for your scanner. e Carrier Sheet is automatically recognized by the scanner
by detecting two small rectangular holes on the front edge. Keep the holes clean and not covered.
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
Irregular Shaped Originals
Specications of Irregular Shaped Originals
By using the Carrier Sheet, you can scan originals that are wrinkled, curled, very thin, or irregularly shaped.
Size Thickness Loading Capacity of the Carrier
Sheet
Up to A4 0.3 mm (0.012 in.) or less
(excluding the thickness of the Carrier
Sheet)
10 sheets
User's Guide
Scanning Documents or Other Originals
75
Placing Irregular Shaped Originals
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2. Slide the edge guides on the input tray all the way out.
3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of
the Carrier Sheet with the side to be scanned facing down.
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4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
5. Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
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Note:
❏You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏You can set the size for the original using Epson ScanSmart. Click Settings > Scanner Settings tab > Scan
Settings button > Main Settings tab on the Epson Scan 2 window, and then set the Document Size.
If you cannot nd an appropriate size for the original you want to scan in the Document Size list, select Auto Detect
or select Customize to create a custom document size.
When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏Only use the Carrier Sheet designed for your scanner. e Carrier Sheet is automatically recognized by the scanner
by detecting two small rectangular holes on the front edge. Keep the holes clean and not covered.
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
&“Carrier Sheet Codes” on page 16
Envelopes
Specications of Envelopes
e specication of envelopes you can load into the scanner.
Size Measurement Thickness Loading Capacity
C6 114×162 mm (4.49×6.38 in.)
(standard size)
0.38 mm (0.015 in.) or less 10 envelopes
DL 110×220 mm (4.33×8.66 in.)
(standard size)
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Placing Envelopes
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2. Slide the edge guides on the input tray all the way out.
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79
3. Load the envelopes into the input tray facing down making sure that the opened edge (ap side) of the
envelope is facing to the side. For envelopes with the opened edge (ap side) on the shorter side, you can load
the envelope with the opened edge (ap side) facing up.
Slide the envelopes into the ADF until they meet resistance.
c
Important:
Do not load envelopes with adhesives on them.
Note:
❏Envelopes that are not opened by cutting sharply at the ap edge may not be scanned correctly.
❏Envelopes that have not yet been sealed can be loaded with the ap open and facing up.
4. Slide the edge guides to t the edge of the envelopes making sure there are no gaps between the envelopes and
the edge guides. Otherwise, the envelopes may be fed skewed.
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Note:
❏To scan envelopes, we recommend selecting the appropriate rotation angle or Auto in Rotate in Epson ScanSmart
before scanning. Click Settings > Scanner Settings tab > Scan Settings button > Main Settings tab on the
Epson Scan 2 window, and then set the Rotate setting.
❏To scan envelopes, set Detect Double Feed to O in Epson ScanSmart. Click Settings > Scanner Settings tab >
Scan Settings button > Main Settings tab on the Epson Scan 2 window, and then set Detect Double Feed to O.
If you forget to disable Detect Double Feed and a double feed error occurs, remove the envelope from the ADF and
then reload it, press the (Double Feed Detection Skip) button on the scanner as shown below to disable Detect
Double Feed for the next scan, and then scan again. e (Double Feed Detection Skip) button only disables
Detect Double Feed for one sheet.
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
Mixture of Originals
Specications of Originals that are a Mixture of Dierent Sizes
You can load a mixture of originals from 50.8×50.8 mm (2.0×2.0 in.) to A4 (or Letter) size. You can also load a
mixture of paper types or thickness.
Note:
❏Depending on the combination of paper types or sizes, the originals may not be fed correctly and may be skewed or
jammed. We recommend that you check the scanned image if the original was skewed.
❏Alternatively, you can scan originals of dierent paper sizes and types by loading them one by one using Automatic
Feeding Mode.
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Scanning Documents or Other Originals
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Placing a Mixture of Originals at Dierent Sizes
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
Note:
If there are any thick originals amongst the originals, to stop the thick originals from bumping into the output tray and
falling out, store the output tray and do not use it to stack the ejected originals.
2. Slide the edge guides on the input tray all the way out.
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3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back
and the narrowest at the front.
Note:
❏Load the originals into the input tray facing down and slightly displace the top edges at an angle facing into the ADF.
❏Slide the originals into the ADF until they meet resistance.
❏You can stack the originals up to 8 mm (0.31 in.).
4. Slide the edge guides to t the edges of the widest original.
Related Information
&“Scanning Documents from Computer (Epson ScanSmart)” on page 83
Using Epson ScanSmart, you can easily scan and save your documents.
Scanning Documents from Computer (Epson
ScanSmart)
Using Epson ScanSmart, you can easily scan and save your documents.
User's Guide
Scanning Documents or Other Originals
83
See the Epson ScanSmart help for details on how to use the application. is section explains how to scan and save
to a PDF le.
1. Place the originals on your scanner.
2. Start Epson ScanSmart.
❏Win d ows 1 0
Click the start button, and then select Epson Soware > Epson ScanSmart.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ows 7
Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.
❏Mac OS
Open the Applications folder and select Epson ScanSmart.
3. Click Scan double-sided or Scan single-sided.
Scanning starts automatically.
4. Check the scanned images, and organize them if necessary.
❏You can also scan and add originals from Scan more.
❏You can use the buttons at the top of the screen to rotate scanned images.
❏You can choose to keep or discard the back sides of double-sided scanned images from Include back sides.
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❏If you do not want to organize scanned images each time, select Skip this screen next time..
5. Click Next.
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6. Click Save on the Select Action window.
7. Check or change the save settings as necessary.
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8. Click Save.
e scanned image is saved to the specied folder.
Scanning Dierent Sizes or Types of Originals One by One
Continuously (Automatic Feeding Mode)
You can scan dierent sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the
scanner starts scanning automatically when originals are loaded into the scanner.
1. Start Epson ScanSmart.
2. Click Settings.
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Scanning Documents or Other Originals
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3. Click Scan Settings on the Scanner Settings tab.
e Epson Scan 2 window is displayed.
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4. Select Automatic Feeding Mode on the Main Settings tab.
5. Make other settings for scanning on the Epson Scan 2 window.
Note:
You can make timeout settings to nish Automatic Feeding Mode.
Select Settings on the Document Source list to open the Document Source Settings window. Set Automatic Feeding
Mode Timeout (minutes) on the window.
6. Click Save to close the Epson Scan 2 window.
7. Click Close to close the Settings window.
8. Click Scan double-sided or Scan single-sided.
Automatic Feeding Mode starts.
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e light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your
computer.
9. Adjust the edge guides, and then place the original in the ADF.
Scanning starts automatically.
10. Aer scanning stops, place the next original in the ADF.
Repeat this procedure until you have scanned all originals.
Note:
❏If you want to scan originals that are detected as double feeds, for example plastic cards or envelopes, press the
button before placing the original to skip double feed detection.
❏If you want to scan originals that are likely to jam, for example thin paper, press the button before placing the
original to slow down the scanning speed.
11. Aer you have scanned all originals, press the button on the scanner to close Automatic Feeding Mode.
Note:
You can also close Automatic Feeding Mode by pressing Finish on the Automatic Feeding Mode window displayed on
your computer.
Follow the instructions of the Epson ScanSmart to save the scanned image.
Scanning Documents from Smart Device (Epson
DocumentScan)
Note:
❏Epson DocumentScan only supports document scanning, not photo scanning.
❏Connect the scanner to the smart device before scanning.
1. Place the original.
2. Start Epson DocumentScan.
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3. Tap Scan.
4. Make the scan settings.
❏Document Size: Select the size of the original you placed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
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❏Scanning Side: Select the side of the original you want to scan.
❏Detect Double Feed: Select to detect double feed when multiple originals are fed at the same time.
❏Skip Blank Pages: Select to skip blank pages if there are any in the originals.
❏Image Format: Select the save format from the list.
❏Location: Select the location to save the scanned image.
❏File Name: Check the settings for the le name.
5. Tap Scan.
Scanning starts.
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6. Check the scanned image, and then tap Done.
Note:
To continue scanning, tap Scan More.
7. Tap Save.
Note:
You can rotate and sort the images by tapping the icons on the bottom of the screen.
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e scanned image is saved to your storage device.
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Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the scanner and the computer or smart device to the wireless router. is is the typical connection
method for home or oce networks where computers are connected by Wi-Fi through the wireless router.
Related Information
&“Connecting to a Computer” on page 96
&“Connecting to a Smart Device” on page 97
&“Making Wi-Fi Settings from the Control Panel” on page 97
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the scanner and the computer or smart device directly. In this mode, the scanner acts as a wireless router and you
can connect the devices to the scanner without having to use a standard wireless router.
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Network Settings
95
e scanner can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the scanner is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
&“Making AP Mode Settings” on page 98
Connecting to a Computer
We recommend using the installer to connect the scanner to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded le to run the installer. Follow the on-screen instructions.
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the method for
connecting the scanner to the computer.
Select the connection type and then click Next. Follow the on-screen instructions.
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Network Settings
96
Connecting to a Smart Device
You can use the scanner from a smart device. To use the scanner from a smart device, set up from Epson
DocumentScan.
Note:
If you want to connect a computer and a smart device to the scanner at the same time, we recommend connecting the
computer rst.
1. Search for Epson DocumentScan in the App Store or Google Play.
2. Download and install Epson DocumentScan.
3. Start Epson DocumentScan.
4. Follow the on-screen instructions to connect the scanner to your smart device.
Making Wi-Fi Settings from the Control Panel
You can make network settings from the scanner's control panel. Aer connecting the scanner to the network,
connect to the scanner from the device that you want to use (computer, smart phone, tablet, and so on.)
Related Information
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 97
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 98
&“Making AP Mode Settings” on page 98
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏e access point is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
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Network Settings
97
1. Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
2. Press the button on the scanner’s control panel until the light ashes blue (approximately 3 seconds).
e connection setting starts. e light and light ash alternately.
e light is lit blue when connection is complete.
Note:
Connection fails when the light turns on. Aer releasing the error by pressing the button, restart the access point,
move it closer to the scanner, and then try again.
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Press the button and the button on the scanner’s control panel simultaneously until light ashes
in blue (approximately 3 seconds).
2. Use your computer to enter the PIN code (an eight-digit number) on the label stuck to the scanner into the
access point within two minutes.
e connection setting starts. e light and light ash alternately.
e is lit blue when connection is complete.
Note:
❏See the manual provided with your access point for details on entering a PIN code.
❏Connection fails when the light turns on. Aer releasing the error by pressing the button, restart the access
point, move it closer to the scanner, and then try again.
Making AP Mode Settings
is method allows you to connect the scanner directly to devices without an access point. e scanner acts as an
access point.
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Network Settings
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Important:
When you connect from a smart device to the scanner using the AP mode connection, the scanner is connected to
the same Wi-Fi network (SSID) as the smart device and communication is established between them. Since the
smart device is automatically connected to other connectable Wi-Fi networks if the scanner is turned o, it is not
connected to the previous Wi-Fi network again if the scanner is turned on. Connect to the scanner’s SSID in AP
mode from the smart device again. If you do not want to connect every time you turn the scanner on or o, we
recommend using a Wi-Fi network by connecting the scanner to an access point.
1. Press the button on the scanner’s control panel.
e light is lit blue when AP mode connection is enabled.
2. Connect from the smart device or computer to the scanner using the scanner’s SSID and password.
Note:
❏You can check the SSID and password on the label stuck to the scanner.
❏See the documentation provided with your smart device or computer for the operating instructions.
Checking the Network Status Using Network Light
You can check the network connection status using the network light on the scanner’s control panel.
Related Information
&“Lights” on page 13
&“Error Indicators” on page 14
Replacing or Adding New Wireless Routers
If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
&“Changing the Connection Method to a Computer” on page 99
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded le to run the installer. Follow the on-screen instructions.
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Network Settings
99
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Set up Scanner connection again (for new network router or changing USB to network, etc.) on the
Install Soware screen, and then click Next. Follow the on-screen instructions.
Disabling the Network Setting from the Control Panel
You can disable the network settings.
1. Press the button for more than 3 seconds to disable a Wi-Fi and AP mode connection.
e light and light turn o when these are disabled.
Note:
Press the button to re-connect Wi-Fi and AP mode.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Turn the scanner o.
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Network Settings
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2. While holding down the button, press the button until light and light turn on simultaneously.
e light and light ash alternately and then turn o when restoration is complete.
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Network Settings
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Maintenance
Cleaning Outside the Scanner
Wipe o any stains on the outer case with a dry cloth (like the microber cloth that came with your scanner) or a
cloth dampened with mild detergent and water.
c
Important:
❏Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏Do not let water get inside the product. is could cause a malfunction to occur.
❏Never open the scanner case.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Clean the outer case with a cloth dampened with mild detergent and water.
Cleaning Inside the Scanner
Aer using the scanner for a while, paper and room dust on the roller or the glass part inside the scanner may
cause paper feed or scanned image quality problems. Clean the inside of the scanner if a message appears
prompting you to do so. You can check the latest number of scans in Epson Scan 2 Utility.
Note:
❏When you scan photos using Epson FastFoto, the message appears every 300 scans. When you scan documents using
Epson ScanSmart, the message appears every 5,000 scans.
❏You can also start Epson Scan 2 Utility from Epson FastFoto or Epson ScanSmart.
Click Settings > Scanner Settings tab > Device Settings.
If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove stains. Use a
small amount of cleaner on the cleaning cloth to remove the stains.
c
Important:
❏Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏Never spray any liquid or lubricant on the scanner. Damage to equipment or circuits may cause abnormal
operations.
❏Never open the scanner case.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
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3. Pull the cover open lever and open the scanner cover.
4. Wipe o any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a so
cloth (like the microber cloth that came with your scanner) or a genuine Epson cleaning kit.
c
Important:
❏Do not place too much force on the glass surface.
❏Do not use a brush or a hard tool. Any scratches on the glass may aect the scan quality.
❏Do not spray cleaner directly onto the glass surface.
5. Wipe o any stains on the sensors with a cotton swab.
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Important:
Do not use liquid such as a cleaner on a cotton swab.
6. Open the cover, and then remove the separation roller.
See “Replacing the Roller Assembly Kit” for more details.
7. Wipe o any dust or dirt on the separation roller using a genuine Epson cleaning kit or a so, moist cloth.
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Important:
Use only a genuine Epson cleaning kit or a so, moist cloth to clean the roller. Using a dry cloth may damage
the surface of the roller.
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8. Open the cover, and then remove the pickup roller.
See “Replacing the Roller Assembly Kit” for more details.
9. Wipe o any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a so, moist cloth.
c
Important:
Use only a genuine Epson cleaning kit or a so, moist cloth to clean the roller. Using a dry cloth may damage
the surface of the roller.
10. Plug in the AC adapter, and then turn on the scanner.
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11. Hold down the
]
button for at least two seconds while opening the scanner cover. e rollers on the bottom
move momentarily, and then the scanner enters cleaning mode. e rollers rotate a bit each time you press
the
]
button. Press the
]
button several times to rotate the rollers. Use a genuine Epson cleaning kit or a so,
moist cloth to clean the rollers as they rotate. Repeat this step until the rollers are clean.
!
Caution:
Be careful not to get your hands or hair caught in the mechanism when operating the roller. is could cause an
injury.
12. Close the scanner cover.
e scanner exits cleaning mode.
Related Information
&“Cleaning Kit Codes” on page 17
&“Replacing the Roller Assembly Kit” on page 107
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Replacing the Roller Assembly Kit
e roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans
exceeds the Life Cycle of the rollers. When a replacement message is displayed on your computer, follow the steps
below to replace it.
A: pickup roller, B: separation roller
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Pull the cover open lever and open the scanner cover.
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4. Open the cover of the pickup roller, and then slide and remove it.
5. Pull down the xture of the roller axis, and then slide and remove the installed pickup rollers.
c
Important:
Do not pull out the pickup roller forcibly. is could damage the inside of the scanner.
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6. While holding down the xture, slide the new pickup roller to the le and insert it into the hole in the body.
Press the xture to secure it.
7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover rmly.
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Important:
❏Make sure the pick up cover is closed correctly.
❏Make sure the pickup rollers are installed correctly if the cover is hard to close.
❏Do not install the cover while it is raised.
8. Push the hooks on both ends of the separation roller cover to open the cover.
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9. Li the le side of the separation roller, and then slide and remove the installed separation rollers.
10. Insert the new separation roller axis into the hole on the right side, and then lower the roller.
11. Close the separation roller cover.
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Important:
Make sure the separation rollers are installed correctly if the cover is hard to close.
12. Close the scanner cover.
13. Plug in the AC adapter, and then turn on the scanner.
14. Reset the scan number using Epson Scan 2 Utility.
Note:
Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not
disassemble them.
Related Information
&“Roller Assembly Kit Codes” on page 16
Resetting the Number of Scans
Reset the number of scans using Epson Scan 2 Utility aer replacing the Roller Assembly Kit.
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1. Turn on the scanner.
2. Start Epson Scan 2 Utility.
❏Win d ows 1 0
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Start screen > Apps > Epson > Epson Scan 2 Utility.
❏Win d ows 7
Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson
Scan 2 Utility.
❏Mac OS
Select Go > Applications > EPSON Soware > Epson Scan 2 Utility.
Note:
You can also start Epson Scan 2 Utility from Epson FastFoto or Epson ScanSmart.
Click Settings > Scanner Settings tab > Device Settings.
3. Click the Counter tab.
Note:
When scanning photos with Epson FastFoto, every scan is counted as Double-Sided, even if the backs of the photos are
blank. However, this does not aect the life of the Roller Assembly Kit.
4. Click Reset for the roller assembly kit.
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Related Information
&“Replacing the Roller Assembly Kit” on page 107
Energy Saving
You can save energy by using the sleep mode or auto power o mode when no operations are performed by the
scanner. You can set the time period before the scanner enters sleep mode and turns o automatically. Any
increase will aect the product’s energy eciency. Consider the environment before making any changes.
1. Start Epson Scan 2 Utility.
❏Win d ows 1 0
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Start screen > Apps > Epson > Epson Scan 2 Utility.
❏Win d ows 7
Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson
Scan 2 Utility.
❏Mac OS
Select Go > Applications > EPSON Soware > Epson Scan 2 Utility.
Note:
You can also start Epson Scan 2 Utility from Epson FastFoto or Epson ScanSmart.
Click Settings > Scanner Settings tab > Device Settings.
2. Click the Power Save tab.
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3. Set the Sleep Timer (minutes) or Power O Timer (minutes), and then click Set.
Transporting the Scanner
When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner.
1. Press the
P
button to turn o the scanner.
2. Unplug the AC adapter from the scanner.
3. Remove the USB cable.
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4. Close the input tray and output tray.
c
Important:
Make sure you close the output tray securely; otherwise it may be damaged during transport.
5. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a
sturdy box.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
c
Important:
❏Do not turn o the computer or the scanner while updating.
1. Make sure that the scanner and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
❏Win d ows 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ows 7
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
❏Mac OS
Select Finder > Go > Applications > Epson Soware > EPSON Soware Updater.
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Solving Problems
Scanner Problems
Scanner Lights Indicate an Error
Check the following if the scanner lights indicate an error.
❏Make sure there are no originals jammed in the scanner.
❏When feeding multiple originals, open the ADF cover and remove the originals. Next, close the ADF cover.
❏Make sure the scanner cover is closed.
❏Make sure the scanner is connected to your computer properly.
If a Wi-Fi connection error has occurred, check the Wi-Fi connection settings.
❏Make sure the applications are installed correctly.
❏If the rmware update fails and the scanner enters recovery mode, update the rmware again using a USB
connection.
❏Tur n o the scanner and turn it on again. If this does not solve the problem, the scanner may be
malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer.
Related Information
&“Error Indicators” on page 14
&“e Original Jams in the Scanner Frequently” on page 119
The Scanner Does Not Turn On
❏Make sure the AC adapter is securely connected to the scanner and an electrical outlet.
❏Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can
turn the power on.
Paper Feeding Problems
Photos Are Not Fed Correctly
If photos are not fed correctly, make sure the following.
❏Flatten any curled photos to a thickness of less than 2 mm (0.07 in.). It is best to scan curled photos in an
environment between 15 to 25°C (59 to 77°F) with 40 to 60% humidity. Scanning photos at lower temperatures
may cause photos to curl.
❏Photos may stick together depending on their paper types and thickness. It is best to scan photos in an
environment between 15 to 25°C (59 to 77°F) with 40 to 60% humidity to prevent photos from sticking together.
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❏If you repeat scanning the same photos in many times, they may stick together. If they stuck together, feed them
one by one.
❏Reduce the number of photos being placed at a time.
Multiple Originals Are Fed
If multiple originals are fed, open the scanner cover and remove the originals. Next, close the scanner cover.
If multiple originals are fed frequently, try the following.
❏If you load unsupported originals, the scanner may feed multiple originals at a time.
❏Clean the rollers inside the scanner.
❏Reduce the number of originals being placed at a time.
❏Press the button to slow down the scanning speed.
❏Use Automatic Feeding Mode in Epson ScanSmart, and scan originals one by one.
Click Settings > Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2
window, and then set the Automatic Feeding Mode.
Related Information
&“Cleaning Inside the Scanner” on page 102
Removing Jammed Originals from the Scanner
If an original has jammed inside the scanner, follow these steps to remove it.
1. Remove all originals remaining in the input tray.
2. Pull the cover open lever and open the scanner cover.
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3. Carefully remove any originals remaining inside the scanner.
4. Carefully pull out any jammed originals from the output tray in the direction of the arrow if you cannot pull
originals straight up.
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Important:
Make sure there is no paper inside the scanner.
5. Close the scanner cover.
The Original Jams in the Scanner Frequently
If the original jams in the scanner frequently, try the following.
❏Press the button to slow down the scanning speed.
❏Clean the rollers inside the scanner.
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❏If the ejected originals get stuck in the output tray, store the output tray and do not use it.
Related Information
&“Cleaning Inside the Scanner” on page 102
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
&“Cleaning Inside the Scanner” on page 102
Scanning Speed Slows Down when Scanning Continuously
When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism from
overheating and being damaged. However, you can continue scanning.
To regain normal scanning speed, leave the scanner idle for at least 30 minutes. Scanning speed does not recover
even if the power is o.
Scanning Takes a Long Time
❏When the resolution is high, scanning may take some time.
❏Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1
ports. If you are using a USB 3.0 or USB 2.0 port with the scanner, make sure it meets the system requirements.
❏When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only le. For more information on your security soware’s functions, see the help and so on supplied with the
soware. e TWAIN.log le is saved in the following locations.
C:\Users\(user name)\AppData\Local\Temp
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120
Scanning Problems when Using Epson FastFoto
Straight Lines Appear
Straight lines may appear in the image when dust or dirt gets inside of the scanner.
❏Clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or the microber cloth that
came with your scanner.
❏Remove dust, dirt, or other particles on the front and back of your photos.
❏Using Reduce lines and streaks feature, you can reduces the vertical lines or streaks of the scanned image
caused by dirt on the glass surface inside the scanner.
Click Settings > Advanced Settings tab, and then enable Reduce lines and streaks.
Note:
Depending on the dirt, lines and streaks may not be reduced correctly.
❏Using Detect Glass Dirt feature, alert message appears when dirt is detected on the scanner glass.
Click Settings > Scanner Settings tab > Device Settings, and then click the Scanner Setting tab on the Epson
Scan 2 Utility screen. Select a setting for Detect Glass Dirt, and then click Set.
When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or
the microber cloth that came with your scanner.
Note:
❏Depending on the dirt, it may not be detected correctly.
❏If the detection does not work correctly, select a level from On-Low, On-High, or O.
Related Information
&“Cleaning Inside the Scanner” on page 102
The Image Quality Is Poor
❏Use a so, dry cloth (like the microber cloth that came with your scanner) to remove dust, dirt, or other
particles on the front and back of your photos.
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❏If the resolution (DPI) is low, increase the resolution and then scan again.
Click Settings > Scan Settings tab, and then select the resolution (DPI) to scan.
Pressing the Scanner Button Does Not Start Epson FastFoto
❏Make sure the following applications are installed:
❏Epson FastFoto
❏Epson Scan 2
❏Epson Event Manager
If the applications are not installed, install them again.
Note:
See the following to check your applications.
Windows 10: Right-click the start button or press and hold it, and then select Control Panel > Programs > Programs and
Features.
Win d o w s 8 . 1 / Wi n d ow s 8 : S e l e c t Desktop > Settings > Control Panel > Programs > Programs and Features.
Windows 7: Click the start button and select Control Panel > Programs > Programs and Features.
Mac OS: Select Go > Applications > EPSON Soware.
❏Click Settings > Scanner Settings tab, and then check the following:
❏Make sure that Scanner is selected correctly. If not, click Change and select your scanner.
❏When you are using the scanner via Wi-Fi, click Change and make sure that the scanner is paired with the
computer correctly. If your scanner is not listed, check that the Wi-Fi connection is working correctly.
❏Click Select Application, and then make sure that Epson FastFoto is selected.
❏Make sure another computer is not connecting by USB. A USB connection takes priority over a Wi-Fi
connection. If another computer is connected by USB, disconnect it.
❏Make sure the Epson FastFoto and other applications are installed correctly.
❏Try turning the wireless router's power o and then on again.
❏For Mac OS X users: Make sure you select the network that has priority on your Mac OS X.
Related Information
&“Installing Your Applications” on page 133
Cannot Share or Upload the Photos to a Web Service
❏Make sure you enter the correct information when you login.
❏Make sure the service is running. e service may be down due to system maintenance. Check the accounting
service website for more detailed information.
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Glass Dirt Alert Does Not Disappear
If the glass dirt alert screen appears aer cleaning the inside of the scanner, check the glass surface again. If there
are scratches on the glass, they will be detected as a glass dirt.
Glass part will be required to replace. Contact your local dealer to repair.
Scanning Problems when Using Epson ScanSmart
Cannot Start Epson ScanSmart
Make sure the scanner is connected to your computer properly.
❏Make sure the following applications are installed:
❏Epson ScanSmart
❏Epson Scan 2
❏Epson Event Manager
If the applications are not installed, install them again.
Note:
See the following to check your applications.
Windows 10: Right-click the start button or press and hold it, and then select Control Panel > Programs > Programs and
Features.
Win d o w s 8 . 1 / Wi n d ow s 8 : S e l e c t Desktop > Settings > Control Panel > Programs > Programs and Features.
Windows 7: Click the start button and select Control Panel > Programs > Programs and Features.
Mac OS: Select Go > Applications > EPSON Soware.
❏Check the following when using the scanner over a network.
❏Check that the Wi-Fi connection is working correctly.
Try turning the wireless router's power o and then on again.
❏Make sure that you select the correct scanner.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Change to conrm or re-pair the scanner using your computer.
❏Make sure another computer is not connected by USB. A USB connection takes priority over a Wi-Fi
connection. If another computer is connected by USB, disconnect it.
❏For Mac OS users:
Make sure you select the network that has priority on your Mac OS.
❏Check the following when using the scanner with a USB cable.
❏Make sure the USB cable is securely connected to the scanner and the computer.
❏Use the USB cable that came with the scanner.
❏Connect the scanner directly to the computer’s USB port. e scanner may not work properly when
connected to the computer through one or more USB hubs.
❏Make sure the scanner is turned on.
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❏Wait until the status light stops ashing indicating that the scanner is ready to scan.
❏If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the
scanner or source setting.
Related Information
&“Installing Your Applications” on page 133
Straight Lines Appear when Scanning from ADF
❏Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏Remove any trash or dirt that adheres to the original.
Related Information
&“Cleaning Inside the Scanner” on page 102
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏When Auto, Color, or Grayscale is selected as the Image Type.
❏Check that Remove Background is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window >
Remove Background.
❏Check that Text Enhancement is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window > Scanner Settings
tab > Scan Settings button > Advanced Settings tab in Epson Scan 2 window > Text Enhancement.
❏When Black & White is selected as the Image Type.
❏Check that Text Enhancement is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Tex t
Enhancement.
Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge
Enhancement or a higher level for Noise Reduction Level.
Scanned Image or Text is Blurred
You can adjust the appearance of the scanned image or text by increasing the resolution or adjusting the image
quality.
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❏Try increasing the resolution and then scanning.
Set the appropriate resolution for the purpose of your scanned image.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.
❏Check that Text Enhancement is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Text
Enhancement.
❏When Black & White is selected as the Image Type.
Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge
Enhancement or a higher level for Noise Reduction Level.
❏If you are scanning in JPEG format, try to change the compression level.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Save
Settings tab > Options button
List of Recommended Resolutions to Suit Your Purpose
See the table and set the appropriate resolution for the purpose of your scanned image.
Purpose Resolution (Reference)
Displaying on a screen
Sending by email
Up to 200 dpi
Using Optical Character Recognition (OCR)
Creating a text searchable PDF
200 to 300 dpi
Printing using a printer
Sending by fax
200 to 300 dpi
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏Check that Descreening is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window >
Descreening.
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❏Change the resolution, and then scan again.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.
The Edge of the Original is Not Scanned when Automatically
Detecting the Size of the Original
Depending on the original, the edge of the original may not scanned when automatically detecting the size of the
original.
❏Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button.
In Epson Scan 2, select the Main Settings tab, and then select Document Size > Settings. On the Document
Size Settings window, adjust Crop Margins for Size "Auto".
❏Depending on the original, the area of the original may not be detected correctly when using the Auto Detect
feature. Select the appropriate size of the original from the Document Size list.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Document Size.
Note:
If the size of the original you want to scan is not on the list, select Customize, and then create the size manually.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings
tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Customize in Document Size.
Character is not Recognized Correctly
Check the following to increase the recognition rate of OCR (Optical Character Recognition).
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied several times
❏Originals received by fax (at low resolutions)
❏Originals where the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand written text
❏Originals with creases or wrinkles
❏Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as
possible.
❏When saving to Microso® Oce or Searchable PDF les, check that the correct languages are selected.
Check the Language in each save setting window.
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Expanding or Contracting the Scanned Image
When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments
feature in Epson Scan 2 Utility. is feature is only available for Windows.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner soware.
1. Start Epson Scan 2 Utility.
❏Win d ows 1 0
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
2. Select the Adjustments tab.
3. Use Expansion/Contraction to adjust the expansion ratio for scanned images.
4. Click Set to apply the settings to the scanner.
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the application settings by using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner soware.
1. Start Epson Scan 2 Utility.
❏Win d ows 1 0
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
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Network Problems
When You Cannot Make Network Settings
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices
in the following order; access point, computer or smart device, and then scanner. Move the scanner and computer
or smart device closer to the access point to help with radio wave communication, and then try to make network
settings again.
Cannot Connect from Devices Even Though Network Settings are No
Problems
If you cannot connect from the computer or smart device to the scanner even though network settings of the
scanner are no problem, see the following.
❏When you are using multiple wireless routers at the same time, you may not be able to use the scanner from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the scanner.
Disable the tethering function on the smart device if it is enabled.
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❏You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the scanner.
❏A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the scanner because the
scanner only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID
as the scanner.
❏Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the scanner and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.
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Related Information
&“Checking the SSID Connected to the Scanner” on page 130
&“Checking the SSID for the Computer” on page 130
Checking the SSID Connected to the Scanner
You can check the connected SSID on EpsonNet Cong.
And you can check the SSID and password of scanner itself on the label stuck to the bottom face of the scanner.
ese are used when you connect the scanner in AP mode connection.
Checking the SSID for the Computer
Windows
Select Control Panel > Network and Internet > Network and Sharing Center.
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Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
The Scanner Suddenly Cannot Scan over a Network
Connection
❏When you have changed your access point or provider, try making network settings for the scanner again.
Connect the computer or smart device to the same SSID as the scanner.
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then scanner. Move the scanner and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Try accessing any website from your computer to make sure that your computer’s network settings are correct. If
you cannot access any websites, there is a problem on the computer. See the manual provided with your
computer for more details.
❏Check if the network setting is correct on Epson Scan 2 Utility.
Related Information
&“Checking the SSID Connected to the Scanner” on page 130
&“Checking the SSID for the Computer” on page 130
&“Cannot Connect from Devices Even ough Network Settings are No Problems” on page 128
The Scanner Suddenly Cannot Scan Using a USB
Connection
❏Disconnect the USB cable from the computer. Right-click on the scanner icon displayed on the computer, and
then select Remove Device. Connect the USB cable to the computer and try a test scan. If scanning is possible,
the setup is complete.
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❏Re-set the USB connection following the steps in [Changing the Connection Method to a Computer] in this
manual.
❏If a computer is connected to the scanner by USB while another computer is also connected to the scanner over
a wireless connection and Epson Scan 2 is running on this computer, scanned images are saved to the wirelessly
connected scanner when you press the scanner button. Scan from the computer instead of using the scanner
button or close Epson Scan 2 on the wirelessly connected computer.
Related Information
&“Changing the Connection Method to a Computer” on page 99
Uninstalling and Installing Applications
Uninstalling Your Applications
You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your
operating system. Log on to your computer as an administrator. Enter the administrator password if the computer
prompts you.
Uninstalling Your Applications for Windows
1. Quit all running applications.
2. Disconnect the scanner from your computer.
3. Open the Control Panel:
❏Win d ows 1 0
Right-click the start button or press and hold it, and then select Control Panel.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏Win d ows 7
Click the start button and select Control Panel.
4. Select Uninstall a program in Programs.
5. Select the application you want to uninstall.
6. Click Uninstall/Change or Uninstall.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Note:
A message may be displayed prompting you to restart your computer. If it is displayed, make sure I want to restart my
computer now is selected, and then click Finish.
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Uninstalling Your Applications for Mac OS
Note:
Make sure you installed EPSON Soware Updater.
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Disconnect the scanner from your computer.
3. To uninstall the scanner driver, select System Preferences from the menu > Printers & Scanners (or
Print & Scan, Print & Fax), and then remove the scanner from the enabled scanner list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and
you only want to delete some of the drivers, delete all of them rst, and then install the necessary scanner
drivers again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Installing Your Applications
Follow the steps below to install the necessary applications.
Note:
❏Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏When reinstalling applications, you need to uninstall them rst.
1. Quit all running applications.
2. When installing Epson FastFoto or Epson ScanSmart, disconnect the scanner and the computer temporarily.
Note:
Do not connect the scanner and the computer until you are instructed to do so.
3. Install the application by following the instructions on the Website below.
http://epson.sn
Note:
For Windows, you can also use the soware disc that came with the scanner.
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Technical Specications
General Scanner Specications
Note:
Specications are subject to change without notice.
Scanner type Sheet Feed, one pass duplex color scanner
Photoelectric device CIS
Eective pixels Epson FastFoto 10,200×18,600 at 1,200 dpi
5,100×21,600 at 600 dpi
2,550×10,800 at 300 dpi
Epson ScanSmart 5,100×21,600 at 600 dpi
2,550×64,500 at 300 dpi
1,700×48,000 at 200 dpi
Light source RGB LED
Optical scanning
resolution
600 dpi (main scan)
600 dpi (sub scan)
Output resolution Epson FastFoto 300 dpi, 600 dpi, or 1200 dpi
*1
Epson ScanSmart 50 to 1200 dpi (in 1 dpi increments)
*2
Size of originals Epson FastFoto Max: 215.9×914.4 mm (8.5×36 in.)
Min: 50.8×50.8 mm (2×2 in.)
Epson ScanSmart Max: 215.9×6,096 mm (8.5×240 in.)
Min: 50.8×50.8 mm (2×2 in.)
Paper input Epson FastFoto Face-up loading
Epson ScanSmart Face-down loading
Paper output Epson FastFoto Face-up ejection
Epson ScanSmart Face-down ejection
Paper capacity Epson FastFoto 36 sheets of paper at 3.5×5", 4×6" or 5×7" size
Epson ScanSmart 100 sheets of paper at 80 g/m
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134
Color Depth Color
❏30 bits per pixel internal (10 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏10 bits per pixel internal
❏8 bits per pixel external
Black and white
❏10 bits per pixel internal
❏1 bit per pixel external
Interface
*3
SuperSpeed USB
IEEE802.11b/g/n
*1 When scanning a panoramic photo, you can set the resolution to 600 dpi or 300 dpi.
*2 50 to 300 dpi (393.8 to 5,461.0 mm (15.5 to 215 in.) in length), 50 to 200 dpi (5,461.1 to 6,096.0 mm (215 to 240 in.) in length)
*3 You cannot use a USB and network connection at the same time.
Wi-Fi Specications
Standards IEEE802.11b/g/n
Frequency Range 2.4 GHz
Maximum radio-frequency power transmitted 19.8 dBm (EIRP)
Coordination Modes Infrastructure mode, Ad hoc mode
*1
, AP mode
*2 *3
Wireless Security WEP (64/128bit), WPA2-PSK (AES)
*4
, WPA2-Enterprise
*5
*1 Not supported for IEEE 802.11n.
*2 Not supported for IEEE 802.11b.
*3 AP mode connection and Wi-Fi connection can be used at the same time.
*4 Complies with WPA2 standards with support for WPA/WPA2 Personal.
*5 Complies with WPA2 standards with support for WPA/WPA2 Enterprise.
Security Protocol
SSL/TLS HTTPS (Server/Client), SMTPS (Client), STARTTLS, Root certicate
(Client), Root certicate updating (Client), CA-signed certicate
(Server), CA certicate (Server), CSR generation (Server), Self-signed
certicate (Server), EC key CSR/self-signed certicate generation
(Server), Certicates/Secret key imports (Server)
Authentication for Email sending POP before SMTP, APOP, SMTP Authentication
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MIB accessing Authentication/Encryption SNMPv3
Dimensional Specications
Dimensions * Width: 296 mm (11.7 inches)
Depth: 169 mm (6.7 inches)
Height: 176 mm (6.9 inches)
Weight Approx. 3.7 kg (8.2 lb)
* Without protruding parts.
Electrical Specications
Scanner Electrical Specications
Rated DC Input Power Supply Voltage DC 24 V
Rated DC Input Current 2 A
Power Consumption USB Connection
❏Operating: Approx. 17 W
❏Ready mode: Approx. 9.2 W
❏Sleep mode : Approx. 1.2 W
❏Power o: Approx. 0.1 W
Wi-Fi Connection
❏Operating: Approx. 18 W
❏Ready mode: Approx. 9.2 W
❏Sleep mode : Approx. 1.4 W
❏Power o: Approx. 0.1 W
AC Adapter Electrical Specications
Model A471H (AC 100 to 240 V)
A472E (AC 220 to 240 V)
Rated Input Current 1.2 A
Rated Frequency Range 50 to 60 Hz
Rated Output Power Supply Voltage DC 24 V
Rated Output Current 2 A
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136
Environmental Specications
Temperature When operating 5 to 35 °C (41 to 95 °F)
When stored –25 to 60 °C (–13 to 140 °F)
Humidity When operating 15 to 80% (without condensation)
When stored 15 to 85% (without condensation)
Operating conditions Ordinary oce or home conditions. Avoid operating the scanner in
direct sunlight, near a strong light source, or in extremely dusty
conditions.
System Requirements
Windows Windows 10 (32-bit, 64-bit)
Windows 8.1 (32-bit, 64-bit)
Windows 8 (32-bit, 64-bit)
Windows 7 (32-bit, 64-bit)
Mac OS
*1 *2
macOS High Sierra
macOS Sierra
OS X El Capitan
*1 Fast User Switching on Mac OS or later is not supported.
*2 The UNIX File System (UFS) for Mac OS is not supported.
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Standards and Approvals
Standards and Approvals for European Models
Product and AC adapter
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment models are in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
J381B
A471H, A472E
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxembourg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the product.
Standards and Approvals for Australian Models
Product
EMC AS/NZS CISPR32 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
J381B
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the product.
AC adapter (A471H)
EMC AS/NZS CISPR32 Class B
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Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
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Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
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