Table of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Printing a Network Status Sheet
- Replacing or Adding New Wireless Routers
- Changing the Connection Method to a Computer
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing a Watermark
- Printing Multiple Files Together
- Printing Using the Color Universal Print Feature
- Adjusting the Print Color
- Printing to Emphasize Thin Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing from Smart Devices
- Canceling the Ongoing Job
- Printing from the Printer Driver on Windows
- Copying
- Scanning
- Refilling Ink
- Maintaining the Printer
- Network Service and Software Information
- Application for Configuring Printer Operations (Web Config)
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Laying Out Photos (Epson Easy Photo Print)
- Application for Printing Web Pages (E-Web Print)(for Windows Only)
- Application for Scanning and Transferring Images (Easy Photo Scan)
- Software Update Tools (EPSON Software Updater)
- Application for Configuring Multiple Devices (EpsonNet Config)
- Installing the Latest Applications
- Updating Applications and Firmware
- Uninstalling Applications
- Printing Using a Network Service
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- Banding Appears on the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Cannot Preview in Thumbnail
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Other Problems
- Appendix
Epson L3150 User Manual
Displayed below is the user manual for L3150 by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
User's Guide
NPD5927-02 EN
Contents
About This Manual
Introduction to the Manuals...................6
Using the Manual to Search for Information. . . . . . . 6
Marks and Symbols.........................8
Descriptions Used in this Manual...............8
Operating System References..................8
Important Instructions
Safety Instructions.........................10
Safety Instructions for Ink................. 10
Printer Advisories and Warnings.............. 11
Advisories and Warnings for Setting Up the
Printer................................11
Advisories and Warnings for Using the Printer. . 11
Advisories and Warnings for Transporting or
Storing the Printer.......................12
Advisories and Warnings for Using the
Printer with a Wireless Connection...........12
Protecting Your Personal Information...........12
Printer Basics
Part Names and Functions...................13
Control Panel............................ 15
Buttons and Functions....................15
Lights and Printer Status.................. 16
Network Settings
Network Connection Types.................. 19
Wi-Fi Connection....................... 19
Wi-Fi Direct (Simple AP) Connection.........19
Connecting to a Computer...................20
Connecting to a Smart Device................ 21
Making Wi-Fi Settings from the Printer..........21
Making Wi-Fi Settings by Push Button Setup. . . . 22
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................23
Making Wi-Fi Direct (Simple AP)
Connection Settings......................24
Checking the Network Connection Status........25
Checking the Network Status Using Network
Light.................................25
Printing a Network Connection Report........25
Printing a Network Status Sheet...............31
Replacing or Adding New Wireless Routers.......31
Changing the Connection Method to a Computer. . 32
Restoring the Network Settings from the
Control Panel............................ 32
Preparing the Printer
Loading Papers........................... 34
Available Paper and Capacities..............34
Loading Paper in the Rear Paper Feed.........36
Loading Envelopes and Precautions.......... 38
Loading Long Papers.....................39
List of Paper Type....................... 39
Placing Originals on the Scanner Glass. . . . . . . . . . 39
Placing Multiple Photos for Scanning at the
Same Time.............................40
Saving Power.............................41
Saving Power - Windows.................. 41
Saving Power - Mac OS................... 42
Printing
Printing from the Printer Driver on Windows. . . . . 43
Accessing the Printer Driver................43
Printing Basics..........................43
Printing on 2-Sides.......................45
Printing Several Pages on One Sheet..........46
Printing and Stacking in Page Order (Reverse
Order Printing).........................46
Printing a Reduced or Enlarged Document.....47
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............48
Printing with a Header and Footer...........54
Printing a Watermark.....................55
Printing Multiple Files Together.............55
Printing Using the Color Universal Print
Feature...............................56
Adjusting the Print Color..................57
Printing to Emphasize in Lines............57
Printing Clear Bar Codes..................58
Canceling Printing.......................58
Menu Options for the Printer Driver..........59
Printing from the Printer Driver on Mac OS......61
Printing Basics..........................61
Printing Several Pages on One Sheet..........63
Printing and Stacking in Page Order (Reverse
Order Printing).........................63
Printing a Reduced or Enlarged Document.....64
Adjusting the Print Color..................65
User's Guide
Contents
2
Canceling Printing.......................65
Menu Options for the Printer Driver..........65
Making Operation Settings for the Mac OS
Printer Driver..........................67
Printing from Smart Devices................. 68
Using Epson iPrint.......................68
Using Epson Print Enabler.................69
Canceling the Ongoing Job...................70
Copying
Copying Basics........................... 71
Making Multiple Copies.....................71
Scanning
Scanning from the Control Panel.............. 72
Scanning from a Computer...................72
Scanning Using Epson Scan 2...............72
Scanning from Smart Devices.................79
Installing Epson iPrint....................79
Scanning Using Epson iPrint............... 79
Relling Ink
Checking the Ink Levels.....................81
Ink Bottle Codes..........................81
Ink Bottle Handling Precautions...............82
Relling the Ink Tanks......................83
Maintaining the Printer
Checking and Cleaning the Print Head..........87
Checking and Cleaning the Print Head -
Printer Buttons......................... 87
Checking and Cleaning the Print Head -
Windows..............................88
Checking and Cleaning the Print Head - Mac
OS...................................88
Running Power Cleaning....................89
Running Power Cleaning - Windows..........89
Running Power Cleaning - Mac OS...........90
Aligning the Print Head.....................90
Aligning the Print Head - Windows...........90
Aligning the Print Head - Mac OS............90
Cleaning the Paper Path.....................91
Cleaning the Paper Path for Ink Smears........91
Cleaning the Scanner Glass...................91
Checking the Total Number of Pages Fed
rough the Printer........................92
Checking the Total Number of Pages Fed
rough the Printer - Printer Buttons.........92
Checking the Total Number of Pages Fed
rough the Printer - Windows............. 92
Checking the Total Number of Pages Fed
rough the Printer - Mac OS...............92
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong).............................94
Running Web Cong on a Web Browser. . . . . . . 94
Running Web Cong on Windows........... 95
Running Web Cong on Mac OS............ 95
Application for Scanning Documents and
Images (Epson Scan 2)......................95
Adding the Network Scanner...............96
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)...........................96
Application for Laying Out Photos (Epson Easy
Photo Print)..............................97
Application for Printing Web Pages (E-Web
Print)(for Windows Only)................... 98
Application for Scanning and Transferring
Images (Easy Photo Scan)....................98
Soware Update Tools (EPSON Soware
Updater)................................99
Application for Conguring Multiple Devices
(EpsonNet Cong).........................99
Installing the Latest Applications..............100
Updating Applications and Firmware.......... 101
Uninstalling Applications...................101
Uninstalling Applications - Windows.........101
Uninstalling Applications - Mac OS..........102
Printing Using a Network Service.............103
Solving Problems
Checking the Printer Status..................104
Lights and Printer Status..................104
Checking the Printer Status - Windows.......106
Checking the Printer Status - Mac OS........106
Checking the Soware Status. . . . . . . . . . . . . . . . 107
Removing Jammed Paper...................107
Removing Jammed Paper from the Rear
Paper Feed............................107
Removing Jammed Paper from Inside the
Printer...............................107
User's Guide
Contents
3
Paper Jam Error Is Not Cleared.............109
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 109
Paper Jams............................109
Paper Feeds at a Slant....................110
Several Sheets of Paper are Fed at a Time. . . . . . 110
Paper Out Error Occurs..................110
Power and Control Panel Problems............110
Power Does Not Turn On.................110
Power Does Not Turn O.................110
Power Turns O Automatically.............110
Cannot Print from a Computer...............111
Checking the Connection (USB)............111
Checking the Connection (Network).........111
Checking the Soware and Data............112
Checking the Printer Status from the
Computer (Windows)....................114
Checking the Printer Status from the
Computer (Mac OS).....................114
When You Cannot Make Network Settings...... 115
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 115
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection............ 117
Checking the SSID Connected to the Printer. . . 118
Checking the SSID for the Computer.........119
Printout Problems........................120
Printout is Scued or Color is Missing........120
Banding or Unexpected Colors Appear.......120
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................120
Blurry Prints, Vertical Banding, or
Misalignment..........................121
Print Quality is Poor.....................121
Paper Is Smeared or Scued...............122
Printed Photos are Sticky.................123
Images or Photos are Printed in Unexpected
Colors...............................123
Cannot Print Without Margins.............123
Edges of the Image are Cropped During
Borderless Printing......................124
e Position, Size, or Margins of the Printout
Are Incorrect..........................124
Printed Characters Are Incorrect or Garbled. . . 124
e Printed Image Is Inverted..............124
Mosaic-Like Patterns in the Prints...........125
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........125
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 125
Banding Appears on the Copied Image.......125
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 125
e Printout Problem Could Not be Cleared. . . 125
Other Printing Problems................... 126
Printing Is Too Slow.....................126
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 126
Cannot Start Scanning.....................126
Cannot Start Scanning when Using the
Control Panel..........................127
Scanned Image Problems...................127
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......127
e Image Quality Is Rough...............128
Oset Appears in the Background of Images. . . 128
Text is Blurred.........................128
Moiré Patterns (Web-Like Shadows) Appear. . . 129
Cannot Scan the Correct Area on the
Scanner Glass..........................129
Cannot Preview in umbnail............. 129
Text is Not Recognized Correctly when
Saving as a Searchable PDF................130
Cannot Solve Problems in the Scanned Image. . 130
Other Scanning Problems...................131
Scanning Is Too Slow....................131
Scanning Slows Down Dramatically During
Continuous Scanning....................131
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 131
Other Problems..........................131
Slight Electric Shock when Touching the
Printer...............................131
Operation Sounds Are Loud...............132
Application Is Blocked by a Firewall (for
Windows Only)........................132
Ink Spilled............................132
Appendix
Technical Specications....................133
Printer Specications....................133
Scanner Specications...................134
Interface Specications...................134
Network Function List...................135
Wi-Fi Specications.....................135
Security Protocol.......................136
Supported ird Party Services.............136
Dimensions...........................136
Electrical Specications..................136
Environmental Specications..............137
System Requirements....................137
User's Guide
Contents
4
Regulatory Information....................138
Standards and Approvals................. 138
Restrictions on Copying..................138
Transporting and Storing the Printer...........139
Copyright.............................. 141
Trademarks.............................141
Where to Get Help........................142
Technical Support Web Site................142
Contacting Epson Support................143
User's Guide
Contents
5
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, and so on.
❏Quick Guide (paper manual)
Provides you with instructions to ensure the safe use of this printer, and basic information on using the printer,
solving problems, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 99
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
User's Guide
About This Manual
6
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Wi nd ow s: Hol d down Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
User's Guide
About This Manual
7
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
High Sierra. e content displayed on the screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi nd ow s
®
10 operating system
❏Microso
®
Wi nd ow s
®
8.1 operating system
❏Microso
®
Wi nd ow s
®
8 operating system
❏Microso
®
Wi nd ow s
®
7 operating system
❏Microso
®
Wi nd ow s Vi st a
®
operating system
❏Microso
®
Wi nd ow s
®
XP operating system
❏Microso
®
Wi nd ow s
®
XP Professional x64 Edition operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2016 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2012 R2 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2012 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2008 R2 operating system
User's Guide
About This Manual
8
❏Microso
®
Wi nd ow s S e r ve r
®
2008 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2003 R2 operating system
❏Microso
®
Wi nd ow s S e r ve r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
9
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
Safety Instructions for Ink
❏Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
User's Guide
Important Instructions
10
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable and ink tubes inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the document cover.
❏Do not press too hard on the scanner glass when placing the originals.
User's Guide
Important Instructions
11
❏If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when
the ink level is below the lower line could damage the printer.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Protecting Your Personal Information
If you give the printer to someone else or dispose of it, restore the default network settings.
Related Information
&“Buttons and Functions” on page 15
User's Guide
Important Instructions
12
Printer Basics
Part Names and Functions
ARear paper feed Loads paper.
BPaper support Supports loaded paper.
CEdge guides Feeds the paper straight into the printer. Slide to the edges of the paper.
DFeeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
EOutput tray Holds the ejected paper.
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
CControl panel Allows you to operate the printer and indicates the printer's status.
User's Guide
Printer Basics
13
AFront cover Open when removing jammed paper inside the printer.
BInk reservoir tank (Ink tank) Supplies ink to the print head.
CInk tank unit Contains the ink tanks.
DInk tank cover Open to rell the ink tank.
EPrint head Ink is ejected from the print head nozzles underneath.
AAC inlet Connects the power cord.
BUSB port Connects a USB cable to connect with a computer.
User's Guide
Printer Basics
14
Control Panel
Buttons and Functions
ATurns the printer on or o.
Unplug the power cord after checking that the power light is o.
BWhen a network error occurs, pressing this button cancels the error. Hold this button down for more than ve
seconds to perform Wi-Fi auto setup using the WPS push button.
CPrints a network connection report allowing you to determine the causes of any problems you may have using the
printer on a network. If you need more detailed network settings and connection status, hold this button down for
at least seven seconds to print a network status sheet.
DStarts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press
this button within one second intervals.
EStarts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this
button within one second intervals.
FStops the current operation.
Hold this button down for ve seconds until the
P
button ashes to run print head cleaning.
Functions of Button Combinations
Additional functions are available with dierent combinations of buttons.
+ Scan to Computer
Press the and buttons simultaneously to run software on a USB-connected
computer and scan as a PDF le.
+ or Copy in Draft Mode
Press the
y
and the or buttons simultaneously to copy in draft mode.
+ PIN Code Setup (WPS)
Hold down the and buttons simultaneously to start PIN Code Setup (WPS).
+
Wi-Fi Direct (Simple AP) Setup
Hold down the and buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup.
User's Guide
Printer Basics
15
+
Restore Default Network Settings
Turn the printer on while holding down the button to restore the default network
settings. When the network settings are restored, the printer turns on and the network status
lights ash alternately.
+ Print Nozzle Check Pattern
Turn the printer on while holding down the
y
button to print the nozzle check pattern.
Lights and Printer Status
Lights on the control panel indicates the status of the printer.
Normal Status
: On
Light Status
The printer is connected to a wireless (Wi-Fi) network.
The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Error Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
/ : On
/ : Flashing
Light Status Solutions
Wi-Fi connection error has occurred. Press the button to clear the error and try again.
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
No paper is loaded or more than one sheet
has been fed at a time. Load paper and press the or button.
User's Guide
Printer Basics
16
Light Status Solutions
A paper jam has occurred. Remove the paper and press the or
button.
If the paper jam error continues after removing the
paper and turning the power o and on again, paper
may remain inside the printer. Load A4 size paper in
the rear paper feed, and then press the or
button to remove the paper inside. Load paper
in the portrait direction.
If the error cannot be cleared, contact Epson support.
❏The printer was not turned o correctly.*
❏Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
❏After clearing the error by pressing the or
button, we recommend performing a nozzle
check. Cancel any pending print jobs.
❏To turn o the printer, make sure you press the
P
button.
When the
B
light and the
b
light ash
simultaneously
An ink pad is nearing or at the end of its
service life.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
*1
. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The lights
stop ashing for the time being, however, they will
continue to ash at regular intervals until the ink pad
is replaced.
When the
B
light and the
b
light ash
alternately
A borderless printing ink pad is nearing or at
the end of its service life.
The borderless printing ink pad need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
*1
. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The lights
stop ashing for the time being, however, they will
continue to ash at regular intervals until the ink pad
is replaced.
Borderless printing is not available, but printing with
a border is available.
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
User's Guide
Printer Basics
17
Light Status Solutions
A printer error has occurred. Open the front cover and remove any paper inside
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
&“Removing Jammed Paper” on page 107
&“Contacting Epson Support” on page 143
&“Installing the Latest Applications” on page 100
User's Guide
Printer Basics
18
Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the printer and the computer or smart device to the wireless router. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the wireless router.
Related Information
&“Connecting to a Computer” on page 20
&“Connecting to a Smart Device” on page 21
&“Making Wi-Fi Settings from the Printer” on page 21
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you
User's Guide
Network Settings
19
can connect the devices to the printer without having to use a standard wireless router. However, devices directly
connected to the printer cannot communicate with each other through the printer.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 24
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
User's Guide
Network Settings
20
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If the wireless router supports WPS, you can make settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Related Information
&“Making Wi-Fi Settings by Push Button Setup” on page 22
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 23
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 24
User's Guide
Network Settings
21
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following
conditions are met, you can set up by using this method.
❏e wireless router is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the wireless router.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the wireless
router.
1. Hold down the [WPS] button on the wireless router until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the
documentation provided with your wireless router for details.
2. Press the button on the printer until the light and the light ash alternately (approximately
ve seconds).
e connection setting will start. When a connection is established, the light turns on.
Note:
e printer is in a connection error status when the light and the light ash simultaneously. Aer clearing
the printer error by pressing the button on the printer, reboot the wireless router, place it close to the printer and try
again. If it still does not work, print a network connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 25
User's Guide
Network Settings
22
&“Printing a Network Connection Report” on page 25
&“When You Cannot Make Network Settings” on page 115
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an wireless router by using a PIN code that is printed on the network status sheet. You can use
this method to set up if an wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a
PIN code into the wireless router.
1. Load papers.
2. Hold down the button on the printer for at least seven seconds.
e network status sheet is printed.
Note:
If you release the button within seven seconds, a network connection report is printed. Note that PIN code
information is not printed on this report.
3. While holding down the button, press the button until the light and the light ash
alternately.
4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the
network status sheet into the wireless router within two minutes.
When a connection is established, the light turns on.
Note:
❏See the documentation provided with your wireless router for details on entering a PIN code.
❏e printer is in a connection error status when the light and the light ash simultaneously. Aer
clearing the printer error by pressing the button on the printer, reboot the wireless router, place it close to the
printer and try again. If it still does not work, print a network connection report and check the solution.
Related Information
&“Printing a Network Status Sheet” on page 31
&“Checking the Network Connection Status” on page 25
&“Printing a Network Connection Report” on page 25
&“When You Cannot Make Network Settings” on page 115
User's Guide
Network Settings
23
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without a wireless router. e printer acts as a
wireless router.
1. While holding down the button, press the button until the light and the light ash
alternately.
Wait until the process ends.
When a connection is established, the light turns on.
Note:
If you enable Wi-Fi Direct once, it remains enabled unless you restore the default network settings.
2. Load papers.
3. Hold down the button on the printer for at least seven seconds.
e network status sheet is printed. You can check the SSID and Password for Wi-Fi Direct (Simple AP) on
this sheet.
Note:
If you release the button within seven seconds, a network connection report is printed. Note that the SSID and
Password for Wi-Fi Direct (Simple AP) are not printed on this report.
4. On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown
on the network status sheet to connect.
5. Enter the password printed on the network status sheet into the computer or smart device.
You ca n conrm the status of Wi-Fi Direct on the network status sheet.
User's Guide
Network Settings
24
Note:
When you connect from a smart device using Wi-Fi Direct connection (for Android)
When you are using an Android device and connect to the printer using Wi-Fi Direct, the light and light ash
simultaneously on the printer.
Press the button to allow the connection request.
Press the button if you want to reject the connection request.
See Tips on the following website for more details.
http://epson.sn > Support
Related Information
&“Printing a Network Status Sheet” on page 31
&“Checking the Network Connection Status” on page 25
&“When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection” on page 117
Checking the Network Connection Status
You can check the network connection status in the following way.
Checking the Network Status Using Network Light
You can check the network connection status using the network light on the printer’s control panel.
Related Information
&“Lights and Printer Status” on page 16
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the wireless router.
1. Load papers.
2. Press the button.
e network connection report is printed.
Related Information
&“Messages and Solutions on the Network Connection Report” on page 26
User's Guide
Network Settings
25
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
&“E-2, E-3, E-7” on page 27
&“E-5” on page 28
&“E-6” on page 28
&“E-8” on page 28
&“E-9” on page 29
&“E-10” on page 29
&“E-11” on page 29
&“E-12” on page 30
&“E-12” on page 30
&“Message on the Network Environment” on page 31
User's Guide
Network Settings
26
E-1
Solutions:
❏Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏Make sure your hub or other network device is turned on.
❏If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Solutions:
❏Make sure your wireless router is turned on.
❏Conrm that your computer or device is connected correctly to the wireless router.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your wireless router and remove any obstacles between them.
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-
compliant frequency, the printer does not display them.
❏If you are using push button setup to establish a network connection, make sure your wireless router supports
WPS. You cannot use push button setup if your wireless router does not support WPS.
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the wireless router. If you are using a
wireless router with its default settings, the SSID and password are located on a label on the wireless router. If
you do not know your SSID and password, contact the person who set up the wireless router, or see the
documentation provided with the wireless router.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 20
&“Making Wi-Fi Settings from the Printer” on page 21
User's Guide
Network Settings
27
E-5
Solutions:
Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on
the wireless router, and then reset the printer’s network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer’s MAC address so that it is not
ltered. See the documentation provided with the wireless router for details. You can check the printer’s MAC
address from the Network Status part on the network connection report.
❏If your wireless router is using shared authentication with WEP security, make sure the authentication key and
index are correct.
❏If the number of connectable devices on the wireless router is less than the number of network devices that you
want to connect, make settings on the wireless router to increase the number of connectable devices. See the
documentation provided with the wireless router to make settings.
Related Information
&“Printing a Network Status Sheet” on page 31
E-8
Solutions:
❏Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&“Printing a Network Status Sheet” on page 31
User's Guide
Network Settings
28
E-9
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the wireless router.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
&“Connecting to a Computer” on page 20
E-10
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer’s
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer’s IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the wireless router. Wait for about 10 seconds,
and then turn it on.
Related Information
&“Printing a Network Status Sheet” on page 31
E-11
Solutions:
Check the following.
❏e default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
User's Guide
Network Settings
29
Related Information
&“Printing a Network Status Sheet” on page 31
E-12
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Printing a Network Status Sheet” on page 31
&“Connecting to a Computer” on page 20
E-13
Solutions:
Check the following.
❏Network devices such as a wireless router, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
User's Guide
Network Settings
30
Related Information
&“Printing a Network Status Sheet” on page 31
&“Connecting to a Computer” on page 20
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn o the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
Computer and smart devices that can be connected simultaneously are
connected in full in the Wi-Fi Direct (Simple AP) connection. To add another
computer or smart device, disconnect one of the connected devices rst.
You can conrm the number of wireless devices which can be connected
simultaneously and the number of connected devices by checking the
network status sheet.
The same SSID as Wi-Fi Direct exists in the
environment. Change the Wi-Fi Direct SSID
if you cannot connect a smart device to the
printer.
On the printer’s control panel, go to Wi-Fi Direct Setup screen and select the
menu to change the setting. You can change the network name following
after DIRECT-XX-. Enter within 32 characters.
Printing a Network Status Sheet
You can check the detailed network information by printing it such as the maximum number of devices you can
connect by Wi-Fi Direct (simple AP).
1. Load papers.
2. Hold down the button on the printer's control panel for at least seven seconds.
e network status sheet is printed.
Note:
If you release the button within seven seconds, a network connection report is printed.
Replacing or Adding New Wireless Routers
If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network
environment is established, re-set the Wi-Fi settings.
User's Guide
Network Settings
31
Related Information
&“Changing the Connection Method to a Computer” on page 32
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Change or re-set the connection method on the Select Soware Installation screen, and then click Next.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Turn the printer o.
User's Guide
Network Settings
32
2. While holding down the button, press the button until the light and the light ash
alternately.
Restoration is complete when the light and the light are o.
User's Guide
Network Settings
33
Preparing the Printer
Loading Papers
Available Paper and Capacities
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Paper suitable for printing documents
Media Name Size Loading Capacity (Sheets)
*
Epson Bright White Ink Jet Paper A4 Up to the line indicated by the
triangle symbol on the edge guide.
-
* Borderless Printing
Paper suitable for printing photos
Media Name Size Loading Capacity
(Sheets)
*1
Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.) 20
*2
-
10×15 cm (4×6 in.) ✓
Epson Premium Glossy Photo Paper A4, 13×18 cm (5×7 in.) 20
*2
-
16:9 wide size (102×181 mm), 10×15 cm
(4×6 in.)
✓
Epson Premium Semigloss Photo Paper A4 20
*2
-
10×15 cm (4×6 in.) ✓
Epson Photo Paper Glossy A4, 13×18 cm (5×7 in.) 20
*2
-
10×15 cm (4×6 in.) ✓
Epson Matte Paper-Heavyweight A4 20 -
Epson Photo Quality Ink Jet Paper A4 80 -
Epson Double-Sided Matte Paper A4 1 -
User's Guide
Preparing the Printer
34
*1 Borderless Printing
*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Commercially Available Paper
Plain papers
Media Name Size Loading Capacity (Sheets)
*1
Plain paper
Copy paper
Letter, A4, B5, 16K (195×270 mm ),
A5, A6, B6
Up to the line indicated by the triangle
symbol on the edge guide.
*2
-
Legal, 8.5×13 in., Indian-Legal 1 -
User Dened (mm)
54×86 to 215.9×1200
1-
*1 Borderless Printing
*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Envelopes
Media Name Size Loading Capacity
(Envelopes)
*
Envelope Envelope #10, Envelope DL, Envelope C6 10 -
* Borderless Printing
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
User's Guide
Preparing the Printer
35
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
&“Printer Specications” on page 133
Loading Paper in the Rear Paper Feed
1. Open the feeder guard and pull out the paper support.
2. Slide the edge guides.
User's Guide
Preparing the Printer
36
3. Load paper at the center of the paper support with the printable side facing up.
c
Important:
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
❏Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge rst.
❏Pre-punched paper
Note:
❏Load a single sheet of dened size plain paper with binding holes at the le or right.
❏Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guides to the edges of the paper, and then close the feeder guard.
c
Important:
Do not place objects on the feeder guard. Doing so may prevent paper from feeding.
User's Guide
Preparing the Printer
37
5. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
&“Paper Handling Precautions” on page 35
&“Available Paper and Capacities” on page 34
&“Loading Envelopes and Precautions” on page 38
&“Loading Long Papers” on page 39
Loading Envelopes and Precautions
Loading envelopes short edge rst at the center with the ap facing down, and slide the edge guides to the edges of
the envelopes.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
User's Guide
Preparing the Printer
38
Related Information
&“Available Paper and Capacities” on page 34
&“Loading Paper in the Rear Paper Feed” on page 36
Loading Long Papers
When loading paper longer than legal size, store the paper support, and then atten the leading edge of the paper.
Related Information
&“Available Paper and Capacities” on page 34
&“Loading Paper in the Rear Paper Feed” on page 36
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Epson Bright White Ink Jet Paper Plain paper
Epson Ultra Glossy Photo Paper Epson Ultra Glossy
Epson Premium Glossy Photo Paper Epson Premium Glossy
Epson Premium Semigloss Photo Paper Epson Premium Semigloss
Epson Photo Paper Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Epson Matte
Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet
Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
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Preparing the Printer
39
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned.
4. Close the cover gently.
c
Important:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
Placing Multiple Photos for Scanning at the Same Time
You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the
photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm
apart from each other. e photos should be larger than 15×15 mm.
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Preparing the Printer
40
Note:
Enable the umbnail check box at the top of the preview window.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3. Do one of the following.
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Send.
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If
Disconnected setting, and then click Send.
Note:
Your product may have the Power O Timer feature or Power O If Disconnected and Power O If Disconnected
features depending on the location of purchase.
4. Click OK.
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Saving Power - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer Settings.
4. Do one of the following.
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Apply.
❏Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If
Disconnected setting, and then click Apply.
Note:
Your product may have the Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
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Preparing the Printer
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Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v ic e s a n d pr in te r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i ce s a nd pr i nt er s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w de v i c e s a n d p r in te rs in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
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2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
❏When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
&“Available Paper and Capacities” on page 34
&“Loading Paper in the Rear Paper Feed” on page 36
&“Main Tab” on page 59
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Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏is feature is not available for borderless printing.
❏Flip the paper over to print on the other side when the printer has nished printing the rst side.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 34
Print Settings
2-sided printing is available when EPSON Status Monitor 3is enabled. However, it may not be available when the
printer is accessed over a network or is used as a shared printer.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON
Status Monitor 3.
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
2. Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
3. Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
&“Printing Basics” on page 43
User's Guide
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&“Main Tab” on page 59
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 59
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
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Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 59
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select
Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 60
User's Guide
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Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 59
User's Guide
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Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
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2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
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4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
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7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and then select the items you want to print.
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Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 60
Printing a Watermark
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Watermark. Click Settings
to change details such as the size, density, or position of the watermark.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 60
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
le, and then repeat the above steps.
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When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the le.
Related Information
&“Printing Basics” on page 43
&“Main Tab” on page 59
Printing Using the Color Universal Print Feature
You can enhance the visibility of texts and images in printouts.
Color Universal Print is only available when the following settings are selected.
❏Paper Type: Plain paper
❏Quality: Standard or a higher quality
❏Print Color: Color
❏Applications: Microso® Oce 2007 or later
❏Text Size: 96 pts or smaller
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option
from the Color Universal Print setting. Click Enhancement Options to make further settings.
Note:
❏Certain characters may be altered by patterns, such as "+" appearing as "±".
❏Application-specic patterns and underlines may alter content printed using these settings.
❏Print quality may decrease in photos and other images when using Color Universal Print settings.
❏Printing is slower when using Color Universal Print settings.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 60
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Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open
the Color Correction window, and then select the method of color correction.
Note:
❏Automatic is selected as default on the More Options tab. With this setting, the colors are automatically adjusted to
match the paper type and print quality settings.
❏PhotoEnhance on the Color Correction window adjusts the color by analyzing the location of the subject. erefore, if
you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change
unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the
image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 60
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize
in Lines.
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Related Information
&“Printing Basics” on page 43
&“More Options Tab” on page 60
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, or Envelope
❏Quality: Standard
e print quality may be changed when printing. e print speed may become slower and print density may
become higher.
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Related Information
&“Printing Basics” on page 43
&“Maintenance Tab” on page 60
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
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Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Main Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Ink Levels Displays how to check the ink levels.
Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the
paper source selected in the print settings on the printer's control panel.
If the printer has only one paper source, this item is not displayed.
Document Size Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
Borderless Enlarges the print data slightly more than the paper size so that no margins are printed around the
edges of the paper. Click Settings to select the amount of enlargement.
Orientation Select the orientation you want to use to print.
Paper Type Select the type of paper on which you print.
Quality Select the pint quality you want to use for printing. Available settings depend on the paper type
you select. Click More Settings to make further settings.
Color Select the color for your print job.
2-Sided Printing Allows you to perform 2-sided printing.
Settings You can specify the binding edge and the binding margins.
Multi-Page Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
Copies Set the number of copies you want to print.
Collate Prints multi-page documents collated in order and sorted into sets.
Reverse Order Allows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.
Print Preview Displays a preview of your document before printing.
Job Arranger Lite Select to print using the Job Arranger Lite feature.
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More Options Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Document Size Select the size of your document.
Output Paper Select the paper size on which you want to print. If the Output Paper diers from the Document
Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Reduce/Enlarge
Document
Allows you to reduce or enlarge the size of a document.
Fit to Page Automatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom to Prints with a specic percentage.
Center Prints images in the center of the paper.
Color Correction Automatic Adjusts the colors of images automatically.
Custom Allows you to perform manual color correction. Click Advanced for
further settings.
Image Options Enables print quality options such as Color Universal Print or Fix Red-
Eye. You can also thicken thin lines to make them visible on the
printouts.
Watermark Features Allows you to make settings for anti-copy pattern or watermarks.
Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High Speed Prints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror Image Inverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.
Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if the nozzles are clogged.
Power Cleaning Replaces all of the ink inside the ink tubes to improve the print quality.
Print Head Alignment Aligns the print head so that images are printed clearly.
Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data.
EPSON Status
Monitor 3
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
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Monitoring
Preferences
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.
Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
Displays the number of sheets of paper fed into the printer.
Language Changes the language used on the printer driver window. To apply the settings, close the printer
driver, and then open it again.
Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.
Technical Support Allows you to access the Epson technical support website.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
3. Select your printer.
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4. Select Print Settings from the pop-up menu.
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
Related Information
&“Available Paper and Capacities” on page 34
&“Loading Paper in the Rear Paper Feed” on page 36
&“Menu Options for Print Settings” on page 66
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Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
&“Printing Basics” on page 61
&“Menu Options for Layout” on page 66
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
Related Information
&“Printing Basics” on page 61
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&“Menu Options for Paper Handling” on page 66
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a specic percentage, do one of the following.
❏Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
&“Printing Basics” on page 61
&“Menu Options for Paper Handling” on page 66
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Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options
from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings,
and then make more detailed settings.
Related Information
&“Printing Basics” on page 61
&“Menu Options for Color Matching” on page 66
&“Menu Options for Color Options” on page 67
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏OS X Mountain Lion or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
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Menu Options for Layout
Pages per Sheet Select the number of pages to be printed on one sheet.
Layout Direction Specify the order in which the pages will be printed.
Border Prints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Flip horizontally Inverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the
computer display to minimize the dierence in color.
EPSON Color Controls
Menu Options for Paper Handling
Collate pages Prints multi-page documents collated in order and sorted into sets.
Pages to Print Select to print only odd pages or even pages.
Page Order Select to print from the top or the last page.
Scale to t paper size Prints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down only Select when reducing the size of the document.
Menu Options for Cover Page
Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Cover Page Type Select the contents of the cover page.
Menu Options for Print Settings
Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media Type Select the type of paper on which you print.
Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.
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Borderless This checkbox is selected when you select a borderless paper size.
Expansion In borderless printing, the print data is enlarged slightly more than the
paper size so that no margins are printed around the edges of the paper.
Select the amount of enlargement.
Grayscale Select when you want to print in black or shades of gray.
Mirror Image Inverts an image to print as it would appear in a mirror.
Menu Options for Color Options
Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings.
PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
O (No Color
Adjustment)
Print without enhancing or adjusting the color in any way.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Prints quietly. However, the print speed may be slower.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Remove white borders: Removes unnecessary margins during borderless printing.
❏Warning Notications: Allows the printer driver to display warning notications.
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
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Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
&“Printing Using a Network Service” on page 103
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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e following screens are subject to change without notice. e contents may vary depending on the product.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos and documents.
EDisplays the screen to make print settings such as paper size and paper type.
FDisplays the paper size. When this is displayed as a button, press it to display the paper settings currently
set on the printer.
GDisplays photos and documents you selected.
HStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
1. Load paper in the printer.
2. Set up your printer for wireless printing.
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Printing
69
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.
6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
&“Connecting to a Smart Device” on page 21
Canceling the Ongoing Job
Press the
y
button on the printer's control panel to cancel the print job in progress.
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Printing
70
Copying
Copying Basics
You can copy on A4-size paper at the same magnication. Margins with a width of 3 mm appear around the edges
of the paper regardless of whether or not the original has margins around the edges of the paper. When copying
originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the
original.
1. Load A4-size paper in the printer.
2. Place the originals.
3. Press the or button.
Note:
❏Press the
y
and the or buttons simultaneously to copy in dra mode, where you can use less ink and
print at a lower density.
❏e color, size, and border of the copied image are slightly dierent from the original.
Related Information
&“Placing Originals on the Scanner Glass” on page 39
Making Multiple Copies
You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear
around the edges of the paper.
1. Load the same number of sheets of A4-size paper as the number of copies you want to copy.
2. Place the originals.
3. Press the or button the same number of times as the number of copies you want to make. For
example, if you want to make 10 copies in color, press the button 10 times.
Note:
Press the button within one second to change the number of copies. If the button is pressed aer one second, the number
of copies is set and copying starts.
Related Information
&“Copying Basics” on page 71
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Copying
71
Scanning
Scanning from the Control Panel
You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.
c
Important:
Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature.
1. Place the originals.
2. Press the button and the button simultaneously.
Note:
❏You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
❏e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
&“Placing Originals on the Scanner Glass” on page 39
&“Application for Conguring Scanning Operations from the Control Panel (Epson Event Manager)” on
page 96
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each
setting item.
Related Information
&“Application for Scanning Documents and Images (Epson Scan 2)” on page 95
Scanning Documents (Document Mode)
Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text
documents.
1. Place the originals.
2. Start Epson Scan 2.
3. Select Document Mode from the Mode list.
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Scanning
72
4. Make the following settings on the Main Settings tab.
❏Document Size: Select the size of the original you placed.
❏ / (Original orientation) buttons: Select the set orientation of the original you placed.
Depending on the size of the original, this item may be set automatically and cannot be changed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
❏e Document Source setting is xed as Scanner Glass. You cannot change this setting.
❏If you set Add or edit pages aer scanning, you can scan additional originals aer scanning the original. In
addition, if you set the Image Format as PDF or Multi-TIFF, you can save the scanned images as one le.
5. Make other scan settings if necessary.
❏You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
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Scanning
73
❏On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏Remove Background: Remove the background of the originals.
❏Text Enhancement: You can make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale
or black and white.
❏Brightness: You can adjust the brightness for the scanned image.
❏Contrast: You can adjust the contrast for the scanned image.
❏Gamma: You can adjust the gamma (brightness of the intermediate range) for the scanned image.
❏reshold: You can adjust the border for monochrome binary (black and white).
❏Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Edge Fill: You can remove the shadow created around the scanned image.
❏Dual Image Output (Windows Only): You can scan once and save two images with dierent output
settings at the same time.
Note:
e items may not be available depending on other settings you made.
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6. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
7. Click Scan.
Related Information
&“Placing Originals on the Scanner Glass” on page 39
Scanning Photos or Pictures (Photo Mode)
Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are
suitable for photos or pictures.
1. Place the originals.
By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a
gap of at least 20 mm between the originals.
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75
2. Start Epson Scan 2.
3. Select Photo Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass, and the Document Type setting is xed as Reective.
(Reective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these
settings.
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Scanning
76
5. Click Preview.
e preview window opens, and the previewed images are displayed as thumbnails.
Note:
To preview the entire scanned area, clear the umbnail check box at the top of the preview widow.
6. Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
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Scanning
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You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the
following.
❏Brightness: You can adjust the brightness for the scanned image.
❏Contrast: You can adjust the contrast for the scanned image.
❏Saturation: You can adjust the saturation (color vividness) for the scanned image.
❏Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
❏Color Restoration: You can correct images that have faded to return them to their original colors.
❏Backlight Correction: You can lighten scanned images that are dark due to backlight.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed papers
such as a magazine.
❏Dust Removal: You can remove dust on the scanned image.
Note:
❏e items may not be available depending on other settings you made.
❏Depending on the original, the scanned image may not be adjusted correctly.
❏When multiple thumbnails are created, you can adjust the image quality for each thumbnail. Depending on the
adjustment items, you can adjust the quality of scanned images all together by selecting multiple thumbnails.
7. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
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❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
8. Click Scan.
Related Information
&“Placing Originals on the Scanner Glass” on page 39
&“Placing Multiple Photos for Scanning at the Same Time” on page 40
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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Scanning
79
e following screens are subject to change without notice.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DDisplays the scanning screen.
EDisplays the screen where you can make scan settings such as resolution.
FDisplays scanned images.
GStarts scanning.
HDisplays the screen where you can save scanned data to a smart device or Cloud services.
IDisplays the screen where you can send scanned data by email.
JDisplays the screen where you can print scanned data.
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Scanning
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Relling Ink
Checking the Ink Levels
To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
c
Important:
Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles.
e following are the codes for genuine Epson ink bottles.
c
Important:
❏Epson warranty does not cover damage caused by inks other than those specied, including any genuine Epson
ink not designed for this printer or any third party ink.
❏Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Note:
❏Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
For Europe
Product BK: Black C: Cyan M: Magenta Y: Yellow
ET-2710/ET-2711 104 104 104 104
L3150/L3151 103 103 103 103
Note:
Visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
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Relling Ink
81
For Australia and New Zealand
BK: Black C: Cyan M: Magenta Y: Yellow
522 522 522 522
For China
BK: Black C: Cyan M: Magenta Y: Yellow
004 004 004 004
For Asian countries except for China
BK: Black C: Cyan M: Magenta Y: Yellow
003 003 003 003
Related Information
&“Technical Support Web Site” on page 142
Ink Bottle Handling Precautions
Storing precautions for ink
❏Store ink bottles at normal room temperature and keep them away from direct sunlight.
❏Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏Once you open an ink bottle, we recommend using it as soon as possible.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
Handling precautions for relling ink
❏Use ink bottles with the correct part code for this printer.
❏is printer requires careful handling of ink. Ink may splatter when the ink tanks are lled or relled with ink.
If ink gets on your clothes or belongings, it may not come o.
❏Do not shake too vigorously or squeeze the ink bottles.
❏If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when
the ink level is below the lower line could damage the printer.
❏For optimum print results do not maintain low ink levels for extended periods of time.
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82
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from all ink tanks during maintenance
operations such as print head cleaning. Ink may also be consumed when you turn the printer on.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏e ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Relling the Ink Tanks
Ink can be relled at any time.
c
Important:
Epson recommends the use of genuine Epson ink bottles.
1. Open the ink tank cover.
2. Open the cap of the ink tank.
c
Important:
Make sure that the color of the ink tank matches the ink color that you want to rell.
User's Guide
Relling Ink
83
3. While holding the ink bottle upright, turn the cap slowly to remove it.
c
Important:
❏Be careful not to spill any ink.
❏Do not touch the top of the ink bottle aer removing the cap; otherwise you may be smeared with ink.
4. Position the top of the ink bottle along the slot in front of the lling port, and then stand the bottle slowly to
insert it into the lling port.
c
Important:
Do not allow the top of the ink bottle to hit against any objects aer removing its cap; otherwise ink may spill.
User's Guide
Relling Ink
84
5. Insert the top of the ink bottle securely into the lling port of the tank to rell the tank with ink.
Ink pours into the tank just by holding the bottle normally without squeezing. e ink ow stops
automatically when the ink is lled to the upper line.
c
Important:
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
Note:
If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.
6. When you have nished relling the ink, remove the ink bottle, and then close the cap of the ink tank securely.
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Relling Ink
85
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
7. Close the ink tank cover rmly.
Note:
If you continue to use the printer aer resetting the ink level without relling the ink tank to the upper line, printing
may be performed without ink and this may damage the printer. Before you start printing, make sure you visually check
the ink levels in all of the ink tanks.
Related Information
&“Ink Bottle Codes” on page 81
&“Ink Bottle Handling Precautions” on page 82
&“Ink Spilled” on page 132
User's Guide
Relling Ink
86
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏Do not open the front cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Because print head cleaning uses some ink, clean the print head only if quality declines.
❏When ink is low, you may not be able to clean the print head.
❏If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We
recommend to turn o the printer. If print quality has still not improved, run Power Cleaning. If it has still not
improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Printer Buttons
1. Load A4-size plain paper in the printer.
2. Press the
P
button to turn o the printer.
3. Turn the printer on while holding the
y
button down, and then release the buttons when the power light
ashes.
e nozzle check pattern is printed.
Note:
It may take some time to start printing the nozzle check pattern.
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Maintaining the Printer
87
4. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary.
5. Hold the
y
button down for ve seconds until the power light starts ashing.
Print head cleaning starts.
Note:
It may take some time to start print head cleaning.
6. When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the
pattern until all lines are printed completely.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
&“Accessing the Printer Driver” on page 43
Checking and Cleaning the Print Head - Mac OS
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
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Maintaining the Printer
88
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
Running Power Cleaning
e Power Cleaning utility allows you to replace all of the ink inside the ink tubes. In the following situations, you
may need to use this feature to improve the print quality.
❏You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows.
❏You performed the nozzle check and head cleaning several times and then waited for at least 12 hours without
printing, but print quality still did not improve.
Before running this feature, read the following instructions.
c
Important:
Make sure that there is enough ink in the ink tanks.
Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product.
c
Important:
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. erefore, to avoid
unnecessary ink usage, you must wait 12 hours before you try it again.
c
Important:
is feature eects the service life of the ink pads. e ink pads reach their capacity earlier by running this feature. If
the ink pads have reached the end of their service life, contact Epson Support to request replacement.
Note:
When the ink levels are insucient for Power Cleaning, you cannot run this feature. Even in this case, the levels for printing
may remain.
Running Power Cleaning - Windows
1. Access the printer driver window.
2. Click Power Cleaning on the Maintenance tab.
3. Follow the on-screen instructions.
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Maintaining the Printer
89
Related Information
&“Accessing the Printer Driver” on page 43
Running Power Cleaning - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Power Cleaning.
4. Follow the on-screen instructions.
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
&“Accessing the Printer Driver” on page 43
Aligning the Print Head - Mac OS
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Print Head Alignment.
5. Follow the on-screen instructions.
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Maintaining the Printer
90
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
Cleaning the Paper Path for Ink Smears
1. Make sure there is no dust or stains on the scanner glass and the document cover.
2. Load A4-size plain paper in the printer.
3. Start copying without placing the original.
Note:
Repeat this procedure until the paper is not smeared with ink.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
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Maintaining the Printer
91
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer -
Printer Buttons
e information is printed together with the nozzle check pattern.
1. Load A4-size plain paper in the printer.
2. Press the
P
button to turn o the printer.
3. Turn the printer on while holding the
y
button down, and then release the buttons when the power light
ashes.
Checking the Total Number of Pages Fed Through the Printer -
Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
Related Information
&“Accessing the Printer Driver” on page 43
Checking the Total Number of Pages Fed Through the Printer - Mac
OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
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Maintaining the Printer
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2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer and Option Information.
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Maintaining the Printer
93
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
OS Browser
Windows XP SP3 or later Microsoft Edge, Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Press the button to print the network connection report, and then check the printer's IP address.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
Examples:
IPv4: http://192.168.100.201/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
&“Using Epson iPrint” on page 68
User's Guide
Network Service and Software Information
94
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Open the printer list on the computer.
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c es a n d p ri n te rs in
Hardware and Sound.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i ce s an d pr in te r s in Hardware and Sound (or
Hardware).
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w de v i c e s a n d p r in te rs in Hardware and Sound.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web Serv ice tab and click the URL.
Running Web Cong on Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Application for Scanning Documents and Images
(Epson Scan 2)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
See the application's help for details.
Starting on Windows
Note:
For Windows Server operating systems, make sure the Desktop Experience feature is installed.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
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Network Service and Software Information
95
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS
Note:
Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
&“Scanning Using Epson Scan 2” on page 72
&“Installing the Latest Applications” on page 100
Adding the Network Scanner
Before using Epson Scan 2, you need to add the network scanner.
1. Start the soware, and then click Add on the Scanner Settings screen.
Note:
❏If Add is grayed out, click Enable Editing.
❏If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect
to another network, select Scanner > Settings to open the Scanner Settings screen.
2. Add the network scanner. Enter the following items, and then click Add.
❏Model: Select the scanner you want to connect to.
❏Name: Enter the scanner name within 32 characters.
❏Search for Network: When the computer and the scanner are on the same network, the IP address is
displayed. If it is not displayed, click the button. If the IP address is still not displayed, click Enter
address, and then enter the IP address directly.
3. Select the scanner on the Scanner Settingsscreen, and then click OK.
Application for Conguring Scanning Operations
from the Control Panel (Epson Event Manager)
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Note:
Windows Server operating systems are not supported.
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Starting on Windows
❏Wi nd ow s 1 0
Click the start button, and then select Epson Soware > Event Manager.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi nd ow s 7 /Wi n do ws Vist a / Win do ws XP
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS
Go > Applications > Epson Soware > Event Manager.
Related Information
&“Installing the Latest Applications” on page 100
Application for Laying Out Photos (Epson Easy Photo
Print)
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
To perform borderless printing using a commercially available application, make the following settings.
❏Create image data to t the paper size. If a margin setting is available in the application you are using, set the
margin to 0 mm.
❏Enable the borderless printing setting in the printer driver.
Note:
❏Windows Server operating systems are not supported.
❏To use this application, the printer driver needs to be installed.
Starting on Windows
❏Wi nd ow s 1 0
Click the start button, and then select Epson Soware > Epson Easy Photo Print.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi nd ow s 7 /Wi n do ws Vist a / Win do ws XP
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo
Print.
Starting on Mac OS
Go > Applications > Epson Soware > Epson Easy Photo Print.
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Related Information
&“Installing the Latest Applications” on page 100
Application for Printing Web Pages (E-Web Print)(for
Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏Windows Server operating systems are not supported.
❏Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
&“Installing the Latest Applications” on page 100
Application for Scanning and Transferring Images
(Easy Photo Scan)
Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer
or cloud service. You can also easily adjust the scanned image. See the application's help for details.
Note:
❏Windows Server operating systems are not supported.
❏To use this application, the scanner driver Epson Scan 2 needs to be installed.
Starting on Windows
❏Wi nd ow s 1 0
Click the start button, and then select Epson Soware > Easy Photo Scan.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi nd ow s 7 /Wi n do ws Vist a / Win do ws XP
Click the start button, and then select All Programs or Programs > Epson Soware > Easy Photo Scan.
Starting on Mac OS
Select Go > Applications > Epson Soware > Easy Photo Scan.
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Software Update Tools (EPSON Software Updater)
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Starting on Windows
❏Wi nd ow s 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi nd ow s 7 /Wi n do ws Vist a / Win do ws XP
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Application for Conguring Multiple Devices
(EpsonNet Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
❏Windows 10/Windows Server 2016
Click the start button, and then select EpsonNet > EpsonNet Cong.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
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❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong SE > EpsonNet
Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
2. Start EPSON Soware Updater.
e screenshot is an example on Windows.
3. For Windows, select your printer, and then click to check for the latest available applications.
4. Select the items you want to install or update, and then click the install button.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
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Note:
❏You can download the latest applications from the Epson website.
http://www.epson.com
❏If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 99
&“Uninstalling Applications” on page 101
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn o the computer or the printer until the update is complete; otherwise, the printer may
malfunction.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
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❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
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Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 99
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏Epson iPrint
is Application is for iOS and Android, and allows you to print from a smart phone or tablet. You can print
documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
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Solving Problems
Checking the Printer Status
Lights and Printer Status
Lights on the control panel indicates the status of the printer.
Normal Status
: On
Light Status
The printer is connected to a wireless (Wi-Fi) network.
The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Error Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
/ : On
/ : Flashing
Light Status Solutions
Wi-Fi connection error has occurred. Press the button to clear the error and try again.
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
No paper is loaded or more than one sheet
has been fed at a time. Load paper and press the or button.
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Light Status Solutions
A paper jam has occurred. Remove the paper and press the or
button.
If the paper jam error continues after removing the
paper and turning the power o and on again, paper
may remain inside the printer. Load A4 size paper in
the rear paper feed, and then press the or
button to remove the paper inside. Load paper
in the portrait direction.
If the error cannot be cleared, contact Epson support.
❏The printer was not turned o correctly.*
❏Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
❏After clearing the error by pressing the or
button, we recommend performing a nozzle
check. Cancel any pending print jobs.
❏To turn o the printer, make sure you press the
P
button.
When the
B
light and the
b
light ash
simultaneously
An ink pad is nearing or at the end of its
service life.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
*1
. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The lights
stop ashing for the time being, however, they will
continue to ash at regular intervals until the ink pad
is replaced.
When the
B
light and the
b
light ash
alternately
A borderless printing ink pad is nearing or at
the end of its service life.
The borderless printing ink pad need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
*1
. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The lights
stop ashing for the time being, however, they will
continue to ash at regular intervals until the ink pad
is replaced.
Borderless printing is not available, but printing with
a border is available.
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
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Light Status Solutions
A printer error has occurred. Open the front cover and remove any paper inside
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
&“Removing Jammed Paper” on page 107
&“Contacting Epson Support” on page 143
&“Installing the Latest Applications” on page 100
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 43
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
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Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 99
&“Installing the Latest Applications” on page 100
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
❏Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
Related Information
&“Lights and Printer Status” on page 16
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
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1. Open the front cover.
2. Remove the jammed paper.
c
Important:
Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
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3. Close the front cover.
Paper Jam Error Is Not Cleared
If the paper jam error continues aer removing the paper and turning the power o and on again, paper may
remain inside the printer. Load A4 size paper in the rear paper feed, and then press the or button to
remove the paper inside. Load paper in the portrait direction.
If the error cannot be cleared, contact Epson support.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏Do not place objects on the feeder guard.
Related Information
&“Environmental Specications” on page 137
&“Paper Handling Precautions” on page 35
&“Available Paper and Capacities” on page 34
&“List of Paper Type” on page 39
Paper Jams
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
&“Removing Jammed Paper” on page 107
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Solving Problems
109
&“Loading Paper in the Rear Paper Feed” on page 36
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
Several Sheets of Paper are Fed at a Time
❏Load one sheet of paper at a time.
❏When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
Paper Out Error Occurs
When a paper out error occurs although paper is loaded in the rear paper feed, reload paper in the center of the
rear paper feed.
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns O Automatically
❏Wi n d o w s
Click Printer and Option Information on the printer driver's Maintenance tab.
❏Disable the Power O If Inactive and Power O If Disconnected settings.
❏Disable the Power O Timer setting.
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❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.
❏Disable the Power O If Inactive and Power O If Disconnected settings.
❏Disable the Power O Timer setting.
Note:
Your product may have the Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 32
Checking the Connection (Network)
❏When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
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❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the access point or reset the network settings for the printer. If this does
not solve the problem, see the documentation for the access point.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
&“Connecting to a Computer” on page 20
&“Printing a Network Connection Report” on page 25
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 112
&“Installing the Latest Applications” on page 100
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
❏Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
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112
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing the Latest Applications” on page 100
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113
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vie w de v i c e s a n d p r in te rs (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
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When You Cannot Make Network Settings
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Press the button to print the network connection report. Check it and then follow the printed solutions.
Related Information
&“Printing a Network Connection Report” on page 25
&“Messages and Solutions on the Network Connection Report” on page 26
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple wireless routers at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the printer.
Disable the tethering function on the smart device if it is enabled.
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❏You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.
❏A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.
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Related Information
&“Checking the SSID Connected to the Printer” on page 118
&“Checking the SSID for the Computer” on page 119
When You Cannot Connect Using Wi-Fi Direct (Simple AP)
Connection
If the maximum number of devices have already been connected, you cannot connect any more devices. See the
following and try to re-connect.
Check how many devices are connected
Check how many devices are connected to the printer. If the number of connected devices has not exceeded the
maximum, a connection error may have occurred. Move the printer and computer or smart device closer to the
wireless router to help with radio wave communication, check that the SSID and password are correct, and then
try to make network settings again.
❏Network status sheet
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117
❏Product status screen for Web Cong
Launch a web browser from the connected device, and then enter the IP address for Wi-Fi Direct (Simple AP) to
open Web Cong. Tap Product Status > Wi - Fi D i r e c t and check the Wi-Fi Direct status.
Disconnect unnecessary devices
If the maximum number of devices have already been connected to the printer, disconnect the unnecessary devices
and try to connect the new device.
Delete the SSID for Wi-Fi Direct on the Wi-Fi screen for the device that you do not need to connect to the printer.
Related Information
&“Printing a Network Status Sheet” on page 31
&“Application for Conguring Printer Operations (Web Cong)” on page 94
Checking the SSID Connected to the Printer
You can check the SSID by printing a network connection report, network status sheet, or on Web Cong.
User's Guide
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118
Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
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119
Printout Problems
Printout is Scued or Color is Missing
❏If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not
be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are
clogged.
❏If you printed when the ink levels were too low to be seen in the ink tank windows, rell the ink tanks to the
upper lines and then use the Power Cleaning utility to replace the ink inside the ink tubes. Aer you use the
utility, perform a nozzle check to see if print quality has improved.
Related Information
&“Checking and Cleaning the Print Head” on page 87
&“Relling the Ink Tanks” on page 83
&“Running Power Cleaning” on page 89
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 87
Colored Banding Appears at Intervals of Approximately 2.5 cm
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❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head from a computer.
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“List of Paper Type” on page 39
&“Aligning the Print Head” on page 90
Blurry Prints, Vertical Banding, or Misalignment
Align the print head.
Related Information
&“Aligning the Print Head” on page 90
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Make sure the initial ink charging is complete.
❏Rell the ink tank if the ink level is below the lower line.
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121
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
Checking the ink bottle
❏Use ink bottles with the correct part code for this printer.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Related Information
&“Checking and Cleaning the Print Head” on page 87
&“Aligning the Print Head” on page 90
&“Available Paper and Capacities” on page 34
&“List of Paper Type” on page 39
&“Paper Handling Precautions” on page 35
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
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122
❏When vertical banding appears or the paper is smeared, clean the paper path.
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
&“Cleaning the Paper Path for Ink Smears” on page 91
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 91
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
&“Adjusting the Print Color” on page 57
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
User's Guide
Solving Problems
123
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏Mac OS
Change the Expansion setting from the print dialog's Print Settings menu.
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏Select the appropriate paper size setting.
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 36
&“Placing Originals on the Scanner Glass” on page 39
&“Cleaning the Scanner Glass” on page 91
&“Printable Area” on page 133
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
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124
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏Clean the paper path.
❏Clean the scanner glass.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 91
&“Cleaning the Scanner Glass” on page 91
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Place the original at a slightly dierent angle.
Banding Appears on the Copied Image
If you press the
y
and the or buttons simultaneously, the printer copies in dra mode and banding
may appear on the printout.
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 101
User's Guide
Solving Problems
125
&“Installing the Latest Applications” on page 100
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Wi n d ow s
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏Disable quiet mode. is feature slows down the printing speed.
❏Wi n d ow s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing or Copying Slows Down Dramatically During Continuous
Operation
Printing or Copying slows down to prevent the printer mechanism from overheating and being damaged.
However, you can continue operation. To return to normal speed, leave the printer idle for at least 30 minutes. e
speed does not return to normal if the power is o.
Cannot Start Scanning
❏Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
❏If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏Make sure that the correct printer (scanner) is selected on Epson Scan 2.
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126
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should be
displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
❏Wi nd ow s 1 0
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the search
charm, click View scanners and cameras, and then check if the printer is displayed.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
&“Uninstalling Applications” on page 101
&“Installing the Latest Applications” on page 100
Cannot Start Scanning when Using the Control Panel
❏Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏Check the scanning setting assigned in Epson Event Manager.
Related Information
&“Application for Scanning Documents and Images (Epson Scan 2)” on page 95
&“Application for Conguring Scanning Operations from the Control Panel (Epson Event Manager)” on page 96
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏Clean the scanner glass.
❏Remove any trash or dirt that adheres to the original.
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Solving Problems
127
❏Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
&“Cleaning the Scanner Glass” on page 91
The Image Quality Is Rough
❏Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 72
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
&“Placing Originals on the Scanner Glass” on page 39
&“Scanning Using Epson Scan 2” on page 72
Text is Blurred
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document
Mode.
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, the black color area
becomes larger.
❏If the resolution is low, try increasing the resolution and then scanning.
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128
Related Information
&“Scanning Documents (Document Mode)” on page 72
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏Change the resolution, and then scan again.
Related Information
&“Scanning Using Epson Scan 2” on page 72
Cannot Scan the Correct Area on the Scanner Glass
❏Make sure the original is placed correctly against the alignment marks.
❏If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
Related Information
&“Placing Originals on the Scanner Glass” on page 39
Cannot Preview in Thumbnail
❏When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏Check that the original is placed straight.
❏Depending on the original, previewing may not be performed in umbnail. In this situation, clear the
umbnail check box at the top of the preview widow to preview the entire scanned area, and then create
marquees manually.
Related Information
&“Scanning Photos or Pictures (Photo Mode)” on page 75
User's Guide
Solving Problems
129
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Text L angu age is set correctly on the Text
tab.
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Related Information
&“Scanning Documents (Document Mode)” on page 72
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
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130
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
&“Uninstalling Applications” on page 101
&“Installing the Latest Applications” on page 100
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Related Information
&“Scanning Using Epson Scan 2” on page 72
Scanning Slows Down Dramatically During Continuous Scanning
Scanning slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue scanning. To return to normal scanning speed, leave the printer idle for at least 30 minutes. Scanning
speed does not return to normal if the power is o.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏When scanning large volumes, we recommend scanning in grayscale.
❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&“Scanning Using Epson Scan 2” on page 72
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
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131
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Ink Spilled
❏If ink adheres to the area around the tank, wipe it o using a napless, clean cloth or cotton swab.
❏If ink spills on the desk or oor, wipe it o immediately. When ink is dried, it will be dicult to remove the
smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth.
❏If ink gets on your hands, wash them with water and soap.
User's Guide
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132
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
Weight of Paper
*
Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 41.0 mm (1.61 in.)
D 37.0 mm (1.46 in.)
Borderless printing
A 44.0 mm (1.73 in.)
B 40.0 mm (1.57 in.)
User's Guide
Appendix
133
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 41.0 mm (1.61 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
User's Guide
Appendix
134
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 - -
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print,
Remote Print)
IPv4 ✓-
Google Cloud Print IPv4, IPv6 ✓-
Network Scanning Epson Scan 2 IPv4, IPv6 ✓-
Event Manager IPv4 - -
Epson Connect (Scan to
Cloud)
IPv4 - -
ADF (2-sided scanning) - -
Fax Send a fax IPv4 - -
Receive a fax IPv4 - -
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
20 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*2
Wireless Securities
*3
WEP (64/128bit),WPA2-PSK (AES)
*4
*1 IEEE802.11n is only available for the HT20.
*2 Not supported for IEEE 802.11b.
*3 Wi-Fi Direct supports WPA2-PSK (AES) only.
User's Guide
Appendix
135
*4 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Security Protocol
SSL/TLS HTTPS Server/Client
Supported Third Party Services
Google Cloud Print
Dimensions
Dimensions Storage
❏Width: 375 mm (14.8 in.)
❏Depth: 347 mm (13.7 in.)
❏Height: 179 mm (7.0 in.)
Printing
❏Width: 375 mm (14.8 in.)
❏Depth: 578 mm (22.8 in.)
❏Height: 253 mm (10.0 in.)
Weight
*
Approx. 3.9 kg (8.6 lb)
* Without the ink and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.4 to 0.2 A 0.2 A
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.3 W
Sleep mode: Approx. 0.7 W
Power o: Approx. 0.2 W
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.3 W
Sleep mode: Approx. 0.7 W
Power o: Approx. 0.3 W
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
User's Guide
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136
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Bottles
Storage Temperature -20 to 40 °C (-4 to 104 °F)
*
Freezing Temperature -15 °C (5 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later
❏macOS High Sierra/macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac
OS X v10.7.x/Mac OS X v10.6.8
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
User's Guide
Appendix
137
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
C634C
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Standards and Approvals for Australian Model
EMC AS/NZS CISPR32 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C634C
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
User's Guide
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138
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting and Storing the Printer
When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the
printer.
c
Important:
❏When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the
printer, placing it vertically, or turning it upside down; otherwise ink may leak.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
❏Do not put opened ink bottles in the box with printer.
1. Turn o the printer by pressing the
P
button.
User's Guide
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139
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
6. Make sure to install the cap onto the ink tank securely.
7. Close the Ink Tank Cover securely.
8. Prepare to pack the printer as shown below.
User's Guide
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140
9. Place the printer in the plastic bag and fold it closed.
10. Pack the printer in its box using the protective materials.
c
Important:
Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box;
otherwise ink may leak.
If print quality has declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 13
&“Checking and Cleaning the Print Head” on page 87
&“Aligning the Print Head” on page 90
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2018 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
User's Guide
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141
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, iPad, iPhone, iPod touch, and iTunes are
trademarks of Apple Inc., registered in the U.S. and other countries.
❏Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
User's Guide
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142
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a
product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings
even during a warranty period. We recommend that you make your own backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
User's Guide
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143
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
User's Guide
Appendix
144
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
User's Guide
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145
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
❏Techn ical support
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS JAKARTA
MANGGADUA
Ruko Mall Mangga Dua No. 48 Jl. Arteri
Mangga Dua, Jakarta Utara - DKI JAKARTA
(+6221) 62301104
jkt-admin@epson-indonesia.co.id
NORTH
SUMATERA
ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor
A-4, Medan - North Sumatera
(+6261) 42066090 / 42066091
mdn-adm@epson-indonesia.co.id
WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa
Barat 40116
(+6222) 4207033
bdg-admin@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak
Yogyakarta - DIY
(+62274) 581065
ygy-admin@epson-indonesia.co.id
EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma
Bangsa No. 116 - 118 Surabaya - JATIM
(+6231) 5355035
sby-admin@epson-indonesia.co.id
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146
Province Company Name Address Phone
E-mail
SOUTH
SULAWESI
ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae,
mariso, MAKASSAR - SULSEL 90125
(+62411) 8911071
mksr-admin@epson-
indonesia.co.id
WEST
KALIMANTAN
ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad
Yani - Pontianak Kalimantan Barat
(+62561) 735507 / 767049
pontianak-admin@epson-
indonesia.co.id
RIAU ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru
Riau
(+62761) 8524695
pkb-admin@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA
SUDIRMAN
Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav.
3 Jakarta Pusat - DKI JAKARTA 10220
(+6221) 5724335
ess@epson-indonesia.co.id
EAST JAWA ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29
Surabaya - Jawa Timur
(+6231) 5014949
esssby@epson-indonesia.co.id
BANTEN ESS SERPONG Ruko Mall WTC Matahari No. 953, Serpong-
Banten
(+6221) 53167051 / 53167052
esstag@epson-indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl. MT
Haryono No 970 Semarang - JAWA TENGAH
(+6224) 8313807 / 8417935
esssmg@epson-indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan
Sempaja Selatan Kecamatan Samarinda
UTARA - SAMARINDA - KALTIM
(+62541) 7272904
escsmd@epson-indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9
Ilir Palembang Sumatera Selatan
(+62711) 311330
escplg@epson-indonesia.co.id
EAST JAVA ESC JEMBER JL. Panglima Besar Sudirman Ruko no.1D
Jember-Jawa Timur (Depan Balai Penelitian
& Pengolahan Kakao)
(+62331) 488373 / 486468
jmr-admin@epson-indonesia.co.id
NORTH
SULAWESI
ESC MANADO Tekno Megamall Lt LG 11 TK 21, Kawasan
Megamas Boulevard, Jl Piere Tendean,
Manado - SULUT 95111
(+62431) 8890996
MND-ADMIN@EPSON-
INDONESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
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147
Epson Call Centre
Phone: +60 1800-8-17349
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (+632)441-9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.som.ph
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148
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
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