Table of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Printing a Network Status Sheet
- Replacing or Adding New Wireless Routers
- Changing the Connection Method to a Computer
- Changing the Network Connection to Ethernet from the Control Panel
- Enabling Energy Efficient Ethernet
- Changing the Wi-Fi Direct (Simple AP) Settings
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Loading Papers
- Placing Originals
- Managing Contacts
- Menu Options for Settings
- Menu Options for Maintenance
- Menu Options for Printer Setup
- Menu Options for Network Settings
- Menu Options for Epson Connect Services
- Menu Options for Google Cloud Print Services
- Menu Options for Contacts Manager
- Fax Settings
- Menu Options for Print Status Sheet
- Menu Options for Print Counter
- Menu Options for Restore Default Settings
- Menu Options for Firmware Update
- Saving Power
- Fax Settings
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing a Watermark
- Printing Multiple Files Together
- Printing Using the Color Universal Print Feature
- Adjusting the Print Color
- Printing to Emphasize Thin Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing from Smart Devices
- Canceling the Ongoing Job
- Printing from the Printer Driver on Windows
- Copying
- Scanning
- Faxing
- Refilling Ink
- Maintaining the Printer
- Network Service and Software Information
- Application for Configuring Printer Operations (Web Config)
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
- Application for Sending Faxes (PC-FAX Driver)
- Application for Printing Images (Epson Photo+)
- Application for Printing Web Pages (E-Web Print)
- Application for Scanning and Transferring Images (Easy Photo Scan)
- Software Update Tools (EPSON Software Updater)
- Application for Configuring Multiple Devices (EpsonNet Config)
- Installing the Latest Applications
- Updating the Printer's Firmware using the Control Panel
- Uninstalling Applications
- Printing Using a Network Service
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- Banding Appears when Copying from the ADF
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- Straight Lines Appear when Scanning from ADF
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Problems when Sending and Receiving Faxes
- Cannot Send or Receive Faxes
- Cannot Send Faxes
- Cannot Send Faxes to a Specific Recipient
- Cannot Send Faxes at a Specified Time
- Cannot Receive Faxes
- Sent Fax Quality Is Poor
- Faxes Are Sent at the Wrong Size
- Received Fax Quality Is Poor
- Received Faxes Are Not Printed
- Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes
- Other Faxing Problems
- Other Problems
- Appendix
Epson L5190 User Manual
Displayed below is the user manual for L5190 by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
User's Guide
NPD6002-04 EN
Contents
About This Manual
Introduction to the Manuals...................7
Using the Manual to Search for Information. . . . . . . 7
Marks and Symbols.........................9
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................11
Safety Instructions for Ink................. 11
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up the
Printer................................12
Advisories and Warnings for Using the Printer. . 12
Advisories and Warnings for Transporting or
Storing the Printer.......................13
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the LCD
Screen................................13
Protecting Your Personal Information...........13
Printer Basics
Part Names and Functions...................14
Control Panel............................ 16
Guide to the LCD Screen....................17
Guide to the Home Screen.................17
Entering Characters......................18
Network Settings
Network Connection Types.................. 20
Ethernet Connection.....................20
Wi-Fi Connection....................... 20
Wi-Fi Direct (Simple AP) Connection.........21
Connecting to a Computer...................21
Connecting to a Smart Device................ 22
Connecting to a smart device over a wireless
router................................22
Connecting to an iPhone, iPad, or iPod touch
using Wi-Fi Direct.......................22
Connecting to Android Devices using Wi-Fi
Direct................................26
Connecting to Devices other than iOS and
Android using Wi-Fi Direct................ 28
Making Wi-Fi Settings from the Printer..........31
Making Wi-Fi Settings by Entering the SSID
and Password...........................31
Making Wi-Fi Settings by Push Button Setup. . . . 32
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................33
Checking the Network Connection Status........33
Network Icon...........................34
Printing a Network Connection Report........34
Printing a Network Status Sheet...............40
Replacing or Adding New Wireless Routers.......41
Changing the Connection Method to a Computer. . 41
Changing the Network Connection to Ethernet
from the Control Panel......................42
Enabling Energy Ecient Ethernet.............42
Changing the Wi-Fi Direct (Simple AP) Settings. . . 42
Disabling Wi-Fi from the Control Panel..........43
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 44
Restoring the Network Settings from the
Control Panel............................ 44
Preparing the Printer
Loading Papers........................... 45
Available Paper and Capacities..............45
Loading Paper in the Rear Paper Feed.........48
Loading Envelopes and Precautions.......... 50
Loading Long Papers.....................50
List of Paper Type....................... 51
Placing Originals..........................51
Available Originals for the ADF............. 51
Placing Originals on the ADF...............52
Placing Originals on the Scanner Glass. . . . . . . . 53
Managing Contacts........................55
Registering or Editing Contacts............. 55
Registering or Editing Grouped Contacts. . . . . . 55
Register Contacts on a Computer............56
Menu Options for Settings...................57
Menu Options for Maintenance............. 57
Menu Options for Printer Setup.............58
Menu Options for Network Settings..........60
Menu Options for Epson Connect Services. . . . . 61
Menu Options for Google Cloud Print Services. . 61
Menu Options for Contacts Manager......... 62
Fax Settings............................62
User's Guide
Contents
2
Menu Options for Print Status Sheet..........62
Menu Options for Print Counter.............63
Menu Options for Restore Default Settings.....63
Menu Options for Firmware Update..........63
Saving Power.............................63
Saving Power - Control Panel...............64
Fax Settings
Before Using Fax Features....................65
Connecting to a Phone Line..................65
Compatible Telephone Lines................65
Connecting the Printer to a Phone Line........66
Connecting Your Phone Device to the Printer. . . 67
Making the Printer Ready to Send and Receive
Faxes (Using Fax Setting Wizard).............. 68
Making Settings Individually for Printer's Fax
Features.................................70
Setting Receive Mode.....................70
Making Settings When You Connect an
External Phone Device....................72
Making Settings for Blocking Junk Faxes.......73
Making Settings to Send and Receive Faxes
on a Computer..........................73
Menu Options for Fax Settings................74
Check Fax Connection....................74
Fax Setting Wizard.......................75
Basic Settings Menu......................75
Receive Settings Menu....................76
Report Settings Menu.....................77
Security Settings Menu....................77
Menu Options for User Default Settings....... 78
Printing
Printing from the Printer Driver on Windows. . . . . 79
Accessing the Printer Driver................79
Printing Basics..........................79
Printing on 2-Sides.......................81
Printing Several Pages on One Sheet..........82
Printing and Stacking in Page Order (Reverse
Order Printing).........................82
Printing a Reduced or Enlarged Document. . . . . 83
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............84
Printing with a Header and Footer........... 90
Printing a Watermark.....................91
Printing Multiple Files Together.............91
Printing Using the Color Universal Print
Feature...............................92
Adjusting the Print Color..................93
Printing to Emphasize in Lines............93
Printing Clear Bar Codes..................94
Canceling Printing.......................94
Menu Options for the Printer Driver..........94
Printing from the Printer Driver on Mac OS......97
Printing Basics..........................97
Printing Several Pages on One Sheet..........98
Printing and Stacking in Page Order (Reverse
Order Printing).........................99
Printing a Reduced or Enlarged Document.....99
Adjusting the Print Color.................100
Canceling Printing......................100
Menu Options for the Printer Driver.........101
Making Operation Settings for the Mac OS
Printer Driver......................... 102
Printing from Smart Devices.................103
Using Epson iPrint......................103
Using Epson Print Enabler................104
Using AirPrint.........................105
Canceling the Ongoing Job..................106
Copying
Copying................................107
Copying Multiple Originals onto One Sheet. . . . . .108
Menu Options for Copying..................108
Scanning
Scanning Using the Control Panel.............110
Scanning to a Computer..................110
Scanning to a Computer (WSD)............114
Scanning from a Computer..................116
Scanning Using Epson Scan 2..............116
Scanning from Smart Devices................119
Installing Epson iPrint...................119
Scanning Using Epson iPrint...............119
Faxing
Before Using Fax Features...................121
Sending Faxes Using the Printer..............121
Sending Faxes Using the Control Panel.......121
Various Ways of Sending Faxes.............123
Receiving Faxes on the Printer............... 126
Receiving Incoming Faxes.................126
Receiving Faxes by Making a Phone Call......127
Menu Options for Faxing...................128
Fax................................. 128
Scan Settings..........................129
User's Guide
Contents
3
Fax Send Settings.......................129
More................................130
Contacts Manager......................131
Sending a Fax from a Computer..............131
Sending Documents Created Using an
Application (Windows)...................131
Sending Documents Created Using an
Application (Mac OS)....................134
Receiving Faxes on a Computer...............135
Saving Incoming Faxes on a Computer.......135
Canceling the Feature that Saves Incoming
Faxes to the Computer...................136
Checking for New Faxes (Windows)......... 136
Checking for New Faxes (Mac OS).......... 137
Using Other Faxing Features.................138
Printing Fax Report Manually..............138
Relling Ink
Checking the Ink Levels....................139
Checking the Ink Levels - Windows..........139
Checking the Ink Levels - Mac OS...........139
Ink Bottle Codes......................... 139
Ink Bottle Handling Precautions..............140
Relling the Ink Tanks.....................141
Maintaining the Printer
Preventing the Print Head from Drying....... 146
Checking and Cleaning the Print Head.........146
Checking and Cleaning the Print Head -
Control Panel..........................146
Checking and Cleaning the Print Head -
Windows.............................147
Checking and Cleaning the Print Head - Mac
OS..................................147
Running Power Cleaning...................148
Running Power Cleaning - Control Panel. . . . . 148
Running Power Cleaning - Windows.........149
Running Power Cleaning - Mac OS..........149
Aligning the Print Head....................149
Aligning the Print Head - Control Panel. . . . . . 150
Cleaning the Paper Path for Ink Smears.........150
Cleaning the ADF........................ 150
Cleaning the Scanner Glass..................152
Checking the Total Number of Pages Fed
rough the Printer.......................153
Checking the Total Number of Pages Fed
rough the Printer - Control Panel.........153
Checking the Total Number of Pages Fed
rough the Printer - Windows.............154
Checking the Total Number of Pages Fed
rough the Printer - Mac OS..............154
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong)............................155
Running Web Cong on a Web Browser. . . . . . 155
Running Web Cong on Windows.......... 156
Running Web Cong on Mac OS............156
Application for Scanning Documents and
Images (Epson Scan 2).....................156
Adding the Network Scanner..............157
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)..........................157
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility).................158
Application for Sending Faxes (PC-FAX Driver). . 159
Application for Printing Images (Epson Photo+). . 159
Application for Printing Web Pages (E-Web Print) 160
Application for Scanning and Transferring
Images (Easy Photo Scan)...................160
Soware Update Tools (EPSON Soware
Updater)...............................161
Application for Conguring Multiple Devices
(EpsonNet Cong)........................161
Installing the Latest Applications..............162
Updating the Printer's Firmware using the
Control Panel............................163
Uninstalling Applications...................163
Uninstalling Applications - Windows.........164
Uninstalling Applications - Mac OS..........164
Printing Using a Network Service.............165
Solving Problems
Checking the Printer Status..................166
Checking Error Codes on the LCD Screen. . . . . 166
Checking the Printer Status - Windows.......167
Checking the Printer Status - Mac OS........167
Checking the Soware Status. . . . . . . . . . . . . . . . 168
Removing Jammed Paper...................168
Removing Jammed Paper from the Rear
Paper Feed............................168
Removing Jammed Paper from Inside the
Printer...............................169
User's Guide
Contents
4
Removing Jammed Paper from the ADF......171
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 172
Paper Jams............................172
Paper Feeds at a Slant....................173
Several Sheets of Paper are Fed at a Time. . . . . . 173
Paper Out Error Occurs..................173
Original Does Not Feed in the ADF. . . . . . . . . .173
Power and Control Panel Problems............174
Power Does Not Turn On.................174
Power Does Not Turn O.................174
Power Turns O Automatically.............174
LCD Screen Gets Dark...................174
Cannot Print from a Computer...............174
Checking the Connection (USB)............174
Checking the Connection (Network).........175
Checking the Soware and Data. . . . . . . . . . . . 176
Checking the Printer Status from the
Computer (Windows)....................178
Checking the Printer Status from the
Computer (Mac OS).....................178
When You Cannot Make Network Settings...... 179
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 179
Checking the SSID Connected to the Printer. . . 181
Checking the SSID for the Computer.........181
Ethernet Connection Becomes Unstable. . . . . . 182
Cannot Print from an iPhone or iPad.......... 183
Printout Problems........................183
Printout is Scued or Color is Missing........183
Banding or Unexpected Colors Appear.......184
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................184
Blurry Prints, Vertical Banding, or
Misalignment..........................184
Print Quality is Poor.....................185
Paper Is Smeared or Scued...............186
Printed Photos are Sticky.................186
Images or Photos are Printed in Unexpected
Colors...............................187
Cannot Print Without Margins.............187
Edges of the Image are Cropped During
Borderless Printing......................187
e Position, Size, or Margins of the Printout
Are Incorrect..........................187
Printed Characters Are Incorrect or Garbled. . . 188
e Printed Image Is Inverted..............188
Mosaic-Like Patterns in the Prints...........188
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........188
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 189
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 189
Banding Appears when Copying from the ADF 189
e Printout Problem Could Not be Cleared. . . 189
Other Printing Problems................... 189
Printing Is Too Slow.....................189
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 190
Cannot Start Scanning.....................190
Cannot Start Scanning when Using the
Control Panel..........................191
Scanned Image Problems...................191
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......191
Straight Lines Appear when Scanning from
ADF................................ 192
e Image Quality Is Rough...............192
Oset Appears in the Background of Images. . . 192
Text is Blurred.........................192
Moiré Patterns (Web-Like Shadows) Appear. . . 192
Cannot Scan the Correct Area on the
Scanner Glass..........................193
Text is Not Recognized Correctly when
Saving as a Searchable PDF................193
Cannot Solve Problems in the Scanned Image. . 194
Other Scanning Problems...................194
Scanning Is Too Slow....................194
Scanning Slows Down Dramatically During
Continuous Scanning....................194
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 195
Problems when Sending and Receiving Faxes. . . . .195
Cannot Send or Receive Faxes..............195
Cannot Send Faxes......................196
Cannot Send Faxes to a Specic Recipient.....197
Cannot Send Faxes at a Specied Time....... 197
Cannot Receive Faxes....................197
Sent Fax Quality Is Poor..................198
Faxes Are Sent at the Wrong Size............198
Received Fax Quality Is Poor...............198
Received Faxes Are Not Printed............ 198
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................199
Other Faxing Problems.....................199
Cannot Make Calls on the Connected
Telephone............................199
Answering Machine Cannot Answer Voice
Calls................................199
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 199
User's Guide
Contents
5
Other Problems..........................199
Slight Electric Shock when Touching the
Printer...............................199
Operation Sounds Are Loud...............200
e Date and Time Are Incorrect........... 200
Application Is Blocked by a Firewall (for
Windows Only)........................200
A Message Prompting You to Reset the Ink
Levels is Displayed......................200
Ink Spilled............................200
Appendix
Technical Specications....................201
Printer Specications....................201
Scanner Specications...................202
Interface Specications...................202
Fax Specications.......................202
Network Function List...................203
Wi - F i Specications.....................204
Ethernet Specications...................204
Security Protocol.......................205
Supported ird Party Services.............205
Dimensions...........................205
Electrical Specications.................. 205
Environmental Specications..............206
System Requirements....................206
Regulatory Information....................207
Standards and Approvals................. 207
Restrictions on Copying..................208
Transporting and Storing the Printer...........209
Copyright.............................. 212
Trademarks.............................212
Where to Get Help........................213
Technical Support Web Site................213
Contacting Epson Support................214
User's Guide
Contents
6
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 161
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
User's Guide
About This Manual
7
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Wi n d o w s : Ho l d d o w n Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
User's Guide
About This Manual
8
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
High Sierra. e content displayed on the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d o w s
®
10 operating system
❏Microso
®
Wi n d o w s
®
8.1 operating system
❏Microso
®
Wi n d o w s
®
8 operating system
❏Microso
®
Wi n d o w s
®
7 operating system
❏Microso
®
Wi n d o w s Vist a
®
operating system
❏Microso
®
Wi n d o w s
®
XP operating system
❏Microso
®
Wi n d o w s
®
XP Professional x64 Edition operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2016 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2012 R2 operating system
User's Guide
About This Manual
9
❏Microso
®
Wi n d o w s S e r v e r
®
2012 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2008 R2 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2008 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2003 R2 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
10
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
Safety Instructions for Ink
❏Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
User's Guide
Important Instructions
11
❏Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable and ink tubes inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
User's Guide
Important Instructions
12
❏Be careful not to trap your ngers when closing the document cover.
❏Do not press too hard on the scanner glass when placing the originals.
❏If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when
the ink level is below the lower line could damage the printer.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the LCD Screen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
User's Guide
Important Instructions
13
Printer Basics
Part Names and Functions
AADF (Automatic Document
Feeder) cover
Open when removing jammed originals in the ADF.
BADF input tray Feeds originals automatically.
CADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals.
DADF output tray Holds originals ejected from the ADF.
ARear paper feed Loads paper.
BPaper support Supports loaded paper.
CEdge guides Feeds the paper straight into the printer. Slide to the edges of the paper.
DOutput tray Holds the ejected paper.
User's Guide
Printer Basics
14
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
CControl panel Indicates the printer's status and allows you to make print settings.
AInner cover Open when removing jammed paper inside the printer.
BInk tank unit Contains the ink tanks.
CInk reservoir tank (Ink tank) Supplies ink to the print head.
DInk tank cover Open to rell the ink tank.
EPrint head Ink is ejected from the print head nozzles underneath.
User's Guide
Printer Basics
15
ALAN port Connects a LAN cable.
BUSB port Connects a USB cable to connect with a computer.
CAC inlet Connects the power cord.
DEXT. port Connects external phone devices.
ELINE port Connects a phone line.
Related Information
&“Control Panel” on page 16
Control Panel
ATurns the printer on or o.
Unplug the power cord after checking that the power light is o.
BDisplays menus and messages. Use buttons on the control panel to select a menu or to make settings.
User's Guide
Printer Basics
16
CDisplays the solutions when you are in trouble.
DUse the
u
d
l
r
buttons to select a menu, and then ppress the OK button to enter the selected menu.
EStops the current operation.
FEnters numbers, characters, and symbols.
GClears number settings such as the number of copies.
HStarts an operation such as printing or copying.
IApplies to a variety of functions depending on the situation.
JReturns to the previous screen.
KTurns on when received documents that have not yet been printed or saved are stored in the printer's memory.
LDisplays the home screen.
Guide to the LCD Screen
Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the
u
d
l
r
buttons.
Guide to the Home Screen
e following icons and menus are displayed on the home screen.
User's Guide
Printer Basics
17
AIcons that show the network status are displayed.
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless
network connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is
searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are,
the stronger the connection.
Indicates that Wi-Fi Direct (Simple AP) is enabled.
Indicates that Wi-Fi Direct (Simple AP) is disabled.
BWhen
l
and
r
are displayed, you can scroll right or left by pressing the
l
or
r
button.
CFunction icons and names are displayed as menu icons.
Copy Enters Copy menu that allows you to copy a document.
Scan Enters Scan menu that allows you to scan a document or a photo.
Fax Enters Fax menu that allows you to send faxes.
Quiet Mode Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However,
enabling this may reduce print speed. Depending on the paper type and print quality settings
you selected, there may be no dierence in the printer's noise level.
This is a shortcut to the following menu.
Settings > Printer Setup > Quiet Mode
Settings Displays Settings menu that allows you to make settings related to maintenance, printer
setup, and network settings.
Maintenance Displays the menus recommended to improve the quality of your printouts such as un-
clogging nozzles by printing a nozzle check pattern and performing head cleaning, and
improving blurring or banding in your printouts by aligning the print head. This is a shortcut to
the following menu.
Settings > Maintenance
Wi-Fi Setup Displays menus that allow you to set up the printer for use on a wireless network. This is a
shortcut to the following menu.
Settings > Network Settings > Wi-Fi Setup
DAvailable buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.
Entering Characters
To enter characters and symbols for network settings and register contacts from the control panel, use the 12-key
numeric keypad. To clear all characters, press the C button.
User's Guide
Printer Basics
18
e following is the screen for entering the password for your Wi-Fi network. e displayed screen varies
depending on the setting items.
Butoons Descriptions
Switches the character type.
ABC: Uppercase characters
abc: Lowercase characters
123: Numbers and symbols
Deletes a character to the left (backspace).
OK Enters the selected characters.
Note:
❏Pressing the
l
r
buttons moves the cursor to the le or right.
❏Pressing the button returns to the previous screen.
User's Guide
Printer Basics
19
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Wi-Fi Connection
Connect the printer and the computer or smart device to the wireless router. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the wireless router.
Related Information
&“Connecting to a Computer” on page 21
User's Guide
Network Settings
20
&“Connecting to a smart device over a wireless router” on page 22
&“Making Wi-Fi Settings from the Printer” on page 31
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you
can connect the devices to the printer without having to use a standard wireless router. However, devices directly
connected to the printer cannot communicate with each other through the printer.
e printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct” on page 22
&“Connecting to Android Devices using Wi-Fi Direct” on page 26
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
User's Guide
Network Settings
21
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
Connecting to a smart device over a wireless router
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the
computer rst by using the installer.
Related Information
&“Printing from Smart Devices” on page 103
Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct
is method allows you to connect the printer directly to an iPhone, iPad, or iPod touch without a wireless router.
e following conditions are required to connect using this method. If your environment does not match these
User's Guide
Network Settings
22
conditions, you can connect by selecting Other OS Devices. See "Related Information" below for details on
connecting.
❏iOS 11 or later
❏Using the standard camera application to scan the QR code
❏Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Select Wi - F i S e t u p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi - F i D i r e c t .
3. Check the message, and then press the OK button to proceed.
4. Check the message, and then press the OK button to proceed.
5. Select iOS.
User's Guide
Network Settings
23
6. Check the message, and then press the OK button to proceed.
e QR code is displayed on the printer's control panel.
7. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on
the printer's control panel in PHOTO mode.
Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or
earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, press the
l
button. See "Related Information" below for details on connecting.
8. Tap the notication displayed on the screen of the iPhone, iPad, or iPod touch.
9. Tap Join.
User's Guide
Network Settings
24
10. On the printer's control panel, press the OK button.
11. On the iPhone, iPad, or iPod touch, start Epson printing app.
Examples of Epson printing apps
12. On the Epson iPrint screen, tap Printer is not selected..
13. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
14. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
User's Guide
Network Settings
25
Related Information
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
&“Printing from Smart Devices” on page 103
Connecting to Android Devices using Wi-Fi Direct
is method allows you to connect the printer directly to your Android device without a wireless router. e
following conditions are required to use this function.
❏Android 4.4 or later
❏Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Select Wi - F i S e t u p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi - F i D i r e c t .
3. Check the message, and then press the OK button to proceed.
4. Check the message, and then press the OK button to proceed.
5. Select Android.
User's Guide
Network Settings
26
6. On the smart device, start Epson iPrint.
7. On the Epson iPrint screen, tap Printer is not selected..
8. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
Note:
Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting
Other OS Devices. See "Related Information" below for connecting.
9. When the device connection approval screen is displayed, select Approve.
10. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
Related Information
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
User's Guide
Network Settings
27
&“Printing from Smart Devices” on page 103
Connecting to Devices other than iOS and Android using Wi-Fi
Direct
is method allows you to connect the printer directly to smart devices without a wireless router.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Select Wi- Fi S e tu p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi - F i D i r e c t .
3. Check the message, and then press the OK button to proceed.
4. Check the message, and then press the OK button to proceed.
5. Select Other OS Devices.
e Network Name and Password for Wi-Fi Direct for the printer are displayed.
User's Guide
Network Settings
28
6. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the
password.
e screenshot is an example on iPhone.
7. On the printer's control panel, press the OK button.
User's Guide
Network Settings
29
8. On the smart device, start Epson printing app.
Examples of Epson printing apps
9. On the Epson printing app screen, tap Printer is not selected..
10. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
11. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
Related Information
&“Printing from Smart Devices” on page 103
User's Guide
Network Settings
30
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Related Information
&“Making Wi-Fi Settings by Entering the SSID and Password” on page 31
&“Making Wi-Fi Settings by Push Button Setup” on page 32
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 33
Making Wi-Fi Settings by Entering the SSID and Password
You can set up a Wi-Fi network by entering the information necessary to connect to a wireless router from the
printer's control panel. To set up using this method, you need the SSID and password for a wireless router.
Note:
If you are using an wireless router with its default settings, the SSID and password are on the label. If you do not know the
SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless
router.
1. Select Wi - F i S e t u p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
4. Select Wi-Fi Setup Wizard.
5. Select the SSID for the wireless router from printer's control panel, and then press the OK button.
Note:
❏If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the
list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.
❏If you do not know the SSID, check if it is written on the label of the wireless router. If you are using the wireless
router with its default settings, use the SSID written on the label.
User's Guide
Network Settings
31
6. Enter the password.
Select whether or not you print a network connection report aer nishing the settings.
Note:
❏e password is case-sensitive.
❏If you do not know the network name (SSID) check if the information is written on the label of the wireless router. If
you are using the wireless router with its default settings, use the SSID on the label. If you cannot nd any
information, see the documentation provided with the wireless router.
7. When you have setup nished, and then press the button.
Note:
If you fail to connect, load paper, and then press the button to print a network connection report.
Related Information
&“Entering Characters” on page 18
&“Checking the Network Connection Status” on page 33
&“When You Cannot Make Network Settings” on page 179
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following
conditions are met, you can set up by using this method.
❏e wireless router is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the wireless router.
1. Select Wi - F i S e t u p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
4. Select Push Button Setup (WPS).
5. Hold down the [WPS] button on the wireless router until the security light ashes.
User's Guide
Network Settings
32
If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the
documentation provided with your wireless router for details.
6. Press the OK button on the printer's control panel. Follow the on-screen instruction hereaer.
Note:
If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 33
&“When You Cannot Make Network Settings” on page 179
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an wireless router by using a PIN code. You can use this method to set up if an
wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the wireless
router.
1. Select Wi - F i S e t u p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
4. Select Others.
5. Select PIN Code (WPS).
6. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the wireless router within two minutes.
Note:
See the documentation provided with your wireless router for details on entering a PIN code.
7. Press the OK button on the printer.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 33
&“When You Cannot Make Network Settings” on page 179
Checking the Network Connection Status
You can check the network connection status in the following way.
User's Guide
Network Settings
33
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
&“Guide to the LCD Screen” on page 17
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the wireless router.
1. Load papers.
2. Select Settings on the home screen, and then press the OK button.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Network Settings > Connection Check.
e connection check starts.
4. Press the
x
button to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
Related Information
&“Messages and Solutions on the Network Connection Report” on page 35
User's Guide
Network Settings
34
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
&“E-1” on page 36
&“E-2, E-3, E-7” on page 36
&“E-5” on page 37
&“E-6” on page 37
&“E-8” on page 37
&“E-9” on page 38
&“E-10” on page 38
&“E-11” on page 38
&“E-12” on page 39
&“E-13” on page 39
&“Message on the Network Environment” on page 40
User's Guide
Network Settings
35
E-1
Solutions:
❏Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏Make sure your hub or other network device is turned on.
❏If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Solutions:
❏Make sure your wireless router is turned on.
❏Conrm that your computer or device is connected correctly to the wireless router.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your wireless router and remove any obstacles between them.
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-
compliant frequency, the printer does not display them.
❏If you are using push button setup to establish a network connection, make sure your wireless router supports
WPS. You cannot use push button setup if your wireless router does not support WPS.
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the wireless router. If you are using a
wireless router with its default settings, the SSID and password are located on a label on the wireless router. If
you do not know your SSID and password, contact the person who set up the wireless router, or see the
documentation provided with the wireless router.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 21
&“Making Wi-Fi Settings from the Printer” on page 31
User's Guide
Network Settings
36
E-5
Solutions:
Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on
the wireless router, and then reset the printer’s network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer’s MAC address so that it is not
ltered. See the documentation provided with the wireless router for details. You can check the printer’s MAC
address from the Network Status part on the network connection report.
❏If your wireless router is using shared authentication with WEP security, make sure the authentication key and
index are correct.
❏If the number of connectable devices on the wireless router is less than the number of network devices that you
want to connect, make settings on the wireless router to increase the number of connectable devices. See the
documentation provided with the wireless router to make settings.
Related Information
&“Connecting to a Computer” on page 21
E-8
Solutions:
❏Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&“Printing a Network Status Sheet” on page 40
User's Guide
Network Settings
37
E-9
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the wireless router.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
&“Connecting to a Computer” on page 21
E-10
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer’s
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer’s IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the wireless router. Wait for about 10 seconds,
and then turn it on.
Related Information
&“Printing a Network Status Sheet” on page 40
E-11
Solutions:
Check the following.
❏e default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
User's Guide
Network Settings
38
Related Information
&“Printing a Network Status Sheet” on page 40
E-12
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Printing a Network Status Sheet” on page 40
&“Connecting to a Computer” on page 21
E-13
Solutions:
Check the following.
❏Network devices such as a wireless router, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
User's Guide
Network Settings
39
Related Information
&“Printing a Network Status Sheet” on page 40
&“Connecting to a Computer” on page 21
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several wireless router. Check the settings on
the wireless router, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the wireless router and removing any
obstacles between them, turn o the wireless router. Wait for about 10
seconds, and then turn it on. If it still does not connect, see the
documentation supplied with the wireless router.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
Computer and smart devices that can be connected simultaneously are
connected in full in the Wi-Fi Direct (Simple AP) connection. To add another
computer or smart device, disconnect one of the connected devices or
connect it to the other network rst.
You can conrm the number of wireless devices which can be connected
simultaneously and the number of connected devices by checking the
network status sheet or the printer’s control panel.
The same SSID as Wi-Fi Direct exists in the
environment. Change the Wi-Fi Direct SSID
if you cannot connect a smart device to the
printer.
On the printer’s control panel, go to Wi-Fi Direct Setup screen and select the
menu to change the setting. You can change the network name following
after DIRECT-XX-. Enter within 32 characters.
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Network Settings > Print Status Sheet.
4. Press the
x
button.
e network status sheet is printed.
User's Guide
Network Settings
40
Replacing or Adding New Wireless Routers
If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
&“Changing the Connection Method to a Computer” on page 41
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install
Soware screen, and then click Next.
User's Guide
Network Settings
41
Changing the Network Connection to Ethernet from
the Control Panel
Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel.
1. Connect the printer to a router using an Ethernet cable.
2. Disable the Wi-Fi from the printer's control panel.
Related Information
&“Disabling Wi-Fi from the Control Panel” on page 43
Enabling Energy Ecient Ethernet
e Energy Ecient Ethernet for the printer is compliant with IEEE802.3az.
When using this function, enable IEEE802.3az for the printer. All devices connected to the network should support
this function.
1. Access Web Cong.
2. Select Advanced Settings from the list at the top right of the window.
3. Select Network Settings > Wi r e d L A N .
4. Select ON for IEEE 802.3az.
5. Click Next.
6. Click OK.
Related Information
&“Running Web Cong on a Web Browser” on page 155
Changing the Wi-Fi Direct (Simple AP) Settings
When a Wi-Fi Direct (Simple AP) connection is enabled, you can change the Wi-Fi Direct settings such as the
network name and the password.
1. Select Wi - F i S e t u p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi - F i D i r e c t .
3. Press the OK button to proceed.
4. Press the OK button to proceed.
User's Guide
Network Settings
42
5. Press the
d
button to display the setting screen.
6. Select the menu item that you want to change.
You can select the following menu items.
❏Change Network Name
Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your
arbitrary name. You can set the network name (SSID) in ASCII characters that is displayed on the soware
keyboard on the control panel.
When changing the network name (SSID), all connected devices are disconnected. Use the new network
name (SSID) if you want to re-connect the device.
❏Change Password
Change the Wi-Fi Direct (simple AP) password for connecting to the printer to your arbitrary value. You
can set the password in ASCII characters that is displayed on the soware keyboard on the control panel.
When changing the password, all connected devices are disconnected. Use the new password if you want to
re-connect the device.
❏Disable Wi-Fi Direct
Disable Wi-Fi Direct (simple AP) settings of the printer. When disabling it, all devices connected to the
printer in Wi-Fi Direct (Simple AP) connection are disconnected.
❏Restore Default Settings
Restore all Wi-Fi Direct (simple AP) settings to their defaults.
e Wi-Fi Direct (simple AP) connection information of the smart device saved to the printer is deleted.
7. Follow the on-screen instruction.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Select Wi - F i S e t u p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
4. Select Others.
5. Select Disable Wi-Fi.
6. Check the message, and then press the OK button.
User's Guide
Network Settings
43
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
ere are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections
by using the printer's control panel, or disable each connection from the computer or the smart device. is
section explains how to disable all connections.
c
Important:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in
Wi-Fi Direct (Simple AP) connection are disconnected.
Note:
If you want to disconnect a specic device, disconnect from the device instead of the printer. Use one of the following
methods to disconnect the Wi-Fi Direct (Simple AP) connection from the device.
❏Disconnect the Wi-Fi connection to the printer's network name (SSID).
❏Connect to another network name (SSID).
1. Select Wi- Fi S e tu p on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi- Fi D i r e c t .
3. Press the OK button to proceed.
4. Press the OK button to proceed.
5. Press the
d
button to display the setting screen.
6. Select Disable Wi-Fi Direct.
7. Check the message, and then press the OK button.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Restore Default Settings > Network Settings.
3. Check the message, and then press the OK button.
User's Guide
Network Settings
44
Preparing the Printer
Loading Papers
Available Paper and Capacities
Note:
e paper size displayed diers depending on the driver.
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Paper suitable for printing documents
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Border
less
Printin
g
Epson Bright White Ink Jet
Paper
A4 Up to the line indicated by
the triangle symbol on the
edge guide.
*1
✓-
*1 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Paper suitable for printing documents and photos
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Border
less
Printin
g
Epson Matte Paper-
Heavyweight
A4 20 - -
Epson Photo Quality Ink Jet
Paper
A4 80 - -
Epson Double-Sided Matte
Paper
A4 1 ✓-
User's Guide
Preparing the Printer
45
Paper suitable for printing photos
Media Name Size Loading
Capacity
(Sheets)
Manual 2-Sided
Printing
Border
less
Printin
g
Epson Ultra Glossy Photo
Paper
A4, 13×18 cm (5×7 in.) 20
*1
--
10×15 cm (4×6 in.) ✓
Epson Premium Glossy Photo
Paper
A4, 13×18 cm (5×7 in.) 20
*1
--
16:9 wide size (102×181 mm),
10×15 cm (4×6 in.)
✓
Epson Premium Semigloss
Photo Paper
A4 20
*1
--
10×15 cm (4×6 in.) ✓
Epson Photo Paper Glossy A4, 13×18 cm (5×7 in.) 20
*1
--
10×15 cm (4×6 in.) ✓
*1 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Commercially Available Paper
Plain papers
Media Name Size Loading Capacity (Sheets) Manual 2-Sided
Printing
Borderl
ess
Printing
Plain paper
Copy paper
Letter, A4, B5, 16K
(195×270 mm ), A5, A6, B6
Up to the line indicated by the
triangle symbol on the edge
guide.
*1*2
✓-
Legal, 8.5×13 in., Indian-
Legal
1✓-
User Dened (mm)
*3
54×86 to 215.9×1200
1✓-
*1 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
*2 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
*3 Only printing from computer is available.
User's Guide
Preparing the Printer
46
Envelopes
Media Name Size Loading Capacity
(Envelopes)
Manual 2-Sided
Printing
Borderles
s Printing
Envelope Envelope #10, Envelope DL,
Envelope C6
10 - -
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the
sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
&“Printer Specications” on page 201
User's Guide
Preparing the Printer
47
Loading Paper in the Rear Paper Feed
1. Pull out the paper support.
2. Slide the edge guides.
3. Load paper at the center of the paper support with the printable side facing up.
c
Important:
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
❏Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge rst.
User's Guide
Preparing the Printer
48
❏Pre-punched paper
Note:
❏Load a single sheet of dened size plain paper with binding holes at the le or right.
❏Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guides to the edges of the paper.
5. On the control panel, set the size and type of the paper you loaded in the rear paper feed.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
Note:
You can also display the paper size and paper type settings screen by selecting Settings > Printer Setup > Paper Source
Settings > Paper Setting.
6. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
&“Paper Handling Precautions” on page 47
&“Available Paper and Capacities” on page 45
&“Loading Envelopes and Precautions” on page 50
User's Guide
Preparing the Printer
49
&“Loading Long Papers” on page 50
Loading Envelopes and Precautions
Loading envelopes short edge rst at the center with the ap facing down, and slide the edge guides to the edges of
the envelopes.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Available Paper and Capacities” on page 45
&“Loading Paper in the Rear Paper Feed” on page 48
Loading Long Papers
When loading paper longer than legal size, store the paper support, and then atten the leading edge of the paper.
Related Information
&“Available Paper and Capacities” on page 45
&“Loading Paper in the Rear Paper Feed” on page 48
User's Guide
Preparing the Printer
50
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver
Epson Bright White Ink Jet Paper Plain paper Plain paper
Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo Paper Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Matte Epson Matte
Epson Photo Quality Ink Jet Paper Photo Quality IJ Epson Photo Quality Ink Jet
Placing Originals
Place originals on the scanner glass or the ADF.
You can scan multiple originals at the same time with the ADF.
Available Originals for the ADF
Available Paper Sizes A4, Letter, 8.5x13 in., Legal
Paper Type Plain paper
Paper Thickness (Weight of Paper) 64 to 95 g/m
Loading Capacity A4, Letter: 30 sheets or 3.3 mm
8.5x13 in., Legal: 10 sheets
Even when the original meets the specications for media that can be placed in the ADF, it may not feed from the
ADF or the scan quality may decline depending on the paper properties or quality.
c
Important:
Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the
original. Scan these documents on the scanner glass instead.
To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
❏Originals that are torn, folded, wrinkled, deteriorated, or curled
❏Originals with binder holes
❏Originals held together with tape, staples, paper clips etc.
User's Guide
Preparing the Printer
51
❏Originals that have stickers or labels stuck to them
❏Originals that are cut irregularly or not right angled
❏Originals that are bound
❏OHPs, thermal transfer paper, or carbon backs
Placing Originals on the ADF
1. Align the edges of the originals.
2. Slide out the ADF edge guide.
3. Place the originals face-up and short edge rst in the ADF, and then slide the ADF edge guide to the edge of
the originals.
c
Important:
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏Do not add originals while scanning.
User's Guide
Preparing the Printer
52
Placing Originals on the ADF for 2-up Copying
Place the originals in the direction shown in the illustration, and then select the orientation setting.
❏Portrait originals: Select Portrait on the control panel as described below.
Multi-Page > 2-up > Original Orientation > Portrait
Place the originals on the ADF in the direction of the arrow.
❏Landscape originals: Select Landscape on the control panel as described below.
Multi-Page > 2-up > Original Orientation > Landscape
Place the originals on the ADF in the direction of the arrow.
Placing Originals on the Scanner Glass
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
User's Guide
Preparing the Printer
53
2. Remove any dust or stains on the surface of the scanner glass using a so, dry, clean cloth.
Note:
If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the
original may be displaced or reduced.
3. Place the original face-down and slide it to the corner mark.
Note:
❏A range of 1.5 mm from the corner of the scanner glass is not scanned.
❏When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
4. Close the cover gently.
c
Important:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Preparing the Printer
54
Placing an ID Card for Copying
Place an ID card 5 mm away from the corner mark of the scanner glass.
Managing Contacts
Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can
use the contacts list when you enter a fax number.
Registering or Editing Contacts
1. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Contacts Manager.
3. Do one of the following.
❏To register a new contact, select Add Entry, and then select the registry number.
❏To edit a contact, select Edit, and then select the target contact .
❏To delete a contact, select Delete, select the target contact, and then select Yes. No further steps are
necessary.
4. Make the necessary settings.
Note:
When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen (-).
5. Press the OK button to proceed, and then select Add Entry to complete registering or editing.
Registering or Editing Grouped Contacts
Adding contacts to a group allows you to send a fax to multiple destinations at the same time.
User's Guide
Preparing the Printer
55
1. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Contacts Manager.
3. Do one of the following.
❏To register a new group of contacts, select Add Group, and then select the registry number.
❏To edit a group of contacts, select Edit, and then select the target group.
❏To delete a group ofcontacts, select Delete, select the target group, and then select Ye s . No further steps are
necessary.
4. Enter or edit the Group Name, and then press the OK.
5. Enter or edit the Index Word, and then press the OK.
6. Select the contacts that you want to register in the group.
Each time you press the
r
button, the contact is selected and deselected alternatively.
Note:
You can register up to 99 contacts.
7. Press the OK button to proceed, and then select Add Entry to complete registering or editing.
Register Contacts on a Computer
Using Web Cong, you can create a contact list on your computer and import it to the printer.
1. Access Web Cong.
2. Select Advanced Settings from the list at the top right of the window.
3. Select Contacts.
4. Select the number that you want to register, and then click Edit.
5. Enter Name, Index Word, Fax Number, and Fax Speed.
6. Click Apply.
Destination Setting Items
Items Settings and Explanation
Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).
If you do not specify this, leave it blank.
Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not
specify this, leave it blank.
Type This item is xed as Fax. You cannot change this setting.
User's Guide
Preparing the Printer
56
Items Settings and Explanation
Fax Number Enter between 1 and 64 characters using 0-9 - * # and space.
Fax Speed Select a communication speed for a destination.
Registering Destinations as a Group
1. Access Web Cong.
2. Select Advanced Settings from the list at the top right of the window.
3. Select Contacts.
4. Select the number that you want to register, and then click Edit.
5. Enter a Name and Index Word.
6. Select a group from Type.
7. Click Select for Contact(s) for Group.
e available destinations are displayed.
8. Select the destination that you want to register to the group, and then click Select.
Note:
Destinations can be registered to multiple groups.
9. Click Apply.
Menu Options for Settings
Select Settings on the home screen of the printer to make various settings.
Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
User's Guide
Preparing the Printer
57
Power Cleaning:
Select this feature to replace all of the ink inside the ink tubes. More ink is consumed than in usual
cleaning. See the "Related Information" below for details on using this feature.
Print Head Alignment:
Select this feature to adjust the print head to improve print quality.
❏Vertical Alignment
Select this feature if your printouts look blurry or text and lines are misaligned.
❏Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Reset Ink Level:
Select this feature to reset the ink levels to 100% when relling the ink tank.
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the
internal rollers.
Related Information
&“Checking and Cleaning the Print Head” on page 146
&“Running Power Cleaning” on page 148
&“Aligning the Print Head” on page 149
&“Relling the Ink Tanks” on page 141
&“Cleaning the Paper Path for Ink Smears” on page 150
Menu Options for Printer Setup
Select the menus on the control panel as described below.
Settings > Printer Setup
Paper Source Settings:
Paper Setting:
Select the paper size and paper type you loaded in the paper source.
A4/Letter Auto Switching:
Select On to feed paper from the paper source set as A4 size when there is no paper source set
as Letter, or feed from the paper source set as Letter size when there is no paper source set as
A4.
Error Notice:
Select On to display an error message when the selected paper size or type does not match the
loaded paper.
User's Guide
Preparing the Printer
58
Paper Setup Auto Display:
Select On to display the Paper Setting screen when loading paper in the paper source. If you
disable this feature, you cannot print from an iPhone or iPad using AirPrint.
Sound:
Adjust the volume.
❏Mute
Select On to mute all sound.
❏Normal Mode
Select the volume such as Button Press.
❏Quiet Mode
Select the volume such as Button Press in Quiet Mode.
Quiet Mode:
Your product may not have this feature depending on the location of purchase.
Select On to reduce noise during printing, however, this may lower the print speed. Depending on
the paper type and print quality settings you selected, there may be no dierence in the printer's noise
level.
Power O Timer:
Your product may have this feature or the Power O Settings feature depending on the location of
purchase.
Select this setting to turn the printer o automatically when it is not used for a specied period of
time. You can adjust the time before power management is applied. Any increase will aect the
product’s energy eciency. Please consider the environment before making any change.
Power O Settings:
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
❏Power O If Inactive
Select this setting to turn the printer o automatically if it is not used for a specied period of
time. Any increase will aect the product’s energy eciency. Please consider the environment
before making any change.
❏Power O If Disconnected
Select this setting to turn the printer o aer 30 minutes when all ports including the LINE port
are disconnected. is feature may not be available depending on your region.
Date/Time Settings:
❏Date/Time
Enter the current date and time.
❏Daylight Saving Time
Select the summer time setting that applies to your area.
❏Time Dierence
Enter the time dierence between your local time and UTC (Coordinated Universal Time).
User's Guide
Preparing the Printer
59
Country/Region:
Select the country or region in which you are using your printer. If you change the country or region,
your fax settings return to their defaults and you must select them again.
Language:
Select the language used on the LCD screen.
Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations. e LCD screen turns black when the setting time passes.
PC Connection via USB:
Select Enable to allow a computer to access the printer when connected by USB. When Disable is
selected, printing and scanning that is not sent over a network connection is restricted.
Related Information
&“Saving Power - Control Panel” on page 64
Menu Options for Network Settings
Select the menus on the control panel as described below.
Settings > Network Settings
Print Status Sheet
Prints a network status sheet.
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from following and then
follow the instructions on the control panel.
❏Wi-Fi (Recommended):
❏Wi - F i D i re c t
Connection Check
Checks the status of the network connection and prints the network connection report. If there are any
problems with the connection, see the check report to solve the problem.
Related Information
&“Making Wi-Fi Settings by Entering the SSID and Password” on page 31
&“Making Wi-Fi Settings by Push Button Setup” on page 32
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 33
&“Wi-Fi Direct (Simple AP) Connection” on page 21
&“Printing a Network Status Sheet” on page 40
&“Checking the Network Connection Status” on page 33
User's Guide
Preparing the Printer
60
Menu Options for Epson Connect Services
Select the menus on the control panel as described below.
Settings > Epson Connect Services
Register/Delete:
Register or delete the printer to or from the Epson Connect services.
For usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Suspend/Resume:
Select whether to suspend or resume Epson Connect services.
Email Address:
Check the printer's email address that is registered to the Epson Connect services.
Status:
Check whether or not the printer is registered and connected to the Epson Connect services.
Related Information
&“Printing Using a Network Service” on page 165
Menu Options for Google Cloud Print Services
Select the menus on the control panel as described below.
Settings > Google Cloud Print Services
Suspend/Resume:
Select whether to suspend or resume the Google Cloud Print services.
Unregister:
Unregister the Google Cloud Print services.
Status:
Check whether or not the printer is registered and connected to the Google Cloud Print services.
For registration and usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
User's Guide
Preparing the Printer
61
Menu Options for Contacts Manager
Select the menus on the control panel as described below.
Settings > Contacts Manager
Add Entry:
Register the entry to be used for faxes in contacts.
Add Group:
Register the entry for group faxes in contacts.
Edit:
Edit the entries and groups registered in contacts.
Delete:
Delete the entry or group registered in contacts.
Print Contacts:
Print the entry information and group information for the contacts in the list.
Fax Settings
Select the menu on the control panel as described below.
Settings > Fax Settings
See Related Information below.
Related Information
&“Menu Options for Fax Settings” on page 74
Menu Options for Print Status Sheet
Select the menus on the control panel as described below.
Settings > Print Status Sheet
Conguration Status Sheet:
Print information sheets showing the current printer status and settings.
Supply Status Sheet:
Print information sheets showing the status of consumables.
Usage History Sheet:
Print information sheets showing the usage history of the printer.
User's Guide
Preparing the Printer
62
Menu Options for Print Counter
Select the menus on the control panel as described below.
Settings > Print Counter
Displays the total number of prints, B&W prints, and color prints including items such as the status sheet from the
time you purchased the printer.
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Settings > Restore Default Settings
Resets the following menus to their defaults.
❏Network Settings
❏Copy Settings
❏Scan Settings
❏Fax Settings
❏Clear All Data and Settings
Menu Options for Firmware Update
Select the menus on the control panel as described below.
Settings > Firmware Update
Update:
Checks if the latest version of the rmware has been uploaded to the network server. If an update is
available, you can select whether or not to start updating.
Current Version:
Displays the current rmware version of your printer.
Notication:
Checks for rmware updates periodically and noties you if an update is available.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
User's Guide
Preparing the Printer
63
Saving Power - Control Panel
1. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Printer Setup.
3. Do one of the following.
Note:
Your produc t may have the Power O Settings or Power O Timer feature depending on the location of purchase.
❏Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then
make settings.
❏Select Sleep Timer or Power O Timer, and then make settings.
User's Guide
Preparing the Printer
64
Fax Settings
Before Using Fax Features
Set up the following to use the fax features.
❏Connect the printer correctly with the phone line and, if necessary, with a phone
❏Complete the Fax Setting Wizard, which is required to make basic settings.
Set the following as necessary.
❏Contacts registration
❏User Default Settings that dene default values for Fax menu items
❏Report Settings to print reports when faxes are sent or received
Related Information
&“Connecting to a Phone Line” on page 65
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 68
&“Making Settings Individually for Printer's Fax Features” on page 70
&“Menu Options for Fax Settings” on page 74
&“Network Settings” on page 20
&“Managing Contacts” on page 55
&“Menu Options for User Default Settings” on page 78
&“Report Settings Menu” on page 77
Connecting to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
❏VoIP phone line such as DSL or ber-optic digital service
❏Digital phone line (ISDN)
❏Some PBX telephone systems
❏When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
User's Guide
Fax Settings
65
Connecting the Printer to a Phone Line
Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to
the printer, use a second RJ-11 (6P2C) phone cable.
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
Note:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap
if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the documentation provided with the modem or the adapter for more details.
Note:
If your DSL modem is not equipped with a built-in DSL lter, connect a separate DSL lter.
User's Guide
Fax Settings
66
Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
Note:
❏If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
❏If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of
rings your answering machine is set to answer a call.
1. Remove the cap from the EXT. port on the back of the printer.
2. Connect the phone device and the EXT. port with a phone cable.
Note:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split
the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
User's Guide
Fax Settings
67
3. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
4. Pick up the handset.
A connection has been established when the message to press
x
to start sending or receiving a fax is displayed
on the screen.
Related Information
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 68
&“Making Settings to Use an Answering Machine” on page 72
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 72
&“Setting Receive Mode” on page 70
Making the Printer Ready to Send and Receive Faxes
(Using Fax Setting Wizard)
Fax Setting Wizard congures the basic fax features to make the printer ready to send and receive faxes.
e Wizard is displayed automatically when the printer is turned on for the rst time. You can also display the
wizard manually from the printer's control panel. You need to run the wizard again in case the wizard is skipped
when the printer is rst turned on or when the connection environment has changed.
❏e items below are what you can set through the wizard.
❏Header (Your Phone Number and Fax Header)
❏Receive Mode (Auto or Manual)
❏e items below are set automatically according to the connection environment.
❏Dial Mode (such as Tone or Pulse)
❏Line Type (PSTN or PBX)
❏Dial Tone Detection
❏DRD Setting
❏Other items in Basic Settings remain as they are.
Start Fax Setting Wizard to make Basic Settings, following the on-screen instructions.
User's Guide
Fax Settings
68
1. Make sure the printer is connected to the phone line.
Note:
Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone
line before starting the wizard.
2. Select Settings on the home screen on the printer's control panel.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Fax Settings > Fax Setting Wizard.
4. Check the message on the screen displayed, and then selectProceed.
e wizard begins.
5. On the fax header entry screen, enter the sender name such as your company name, and then select Proceed.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
6. On the phone number entry screen, enter your fax number, and then select Proceed.
7. On the DRD Setting screen, make the following settings.
❏If you have subscribed to a distinctive ring service from your telephone company: Select Settings, and then
select the ring pattern to be used for incoming faxes.
- If you select All, go to step 8.
- If you select any other setting, Receive Mode is automatically set to Auto. Go to step 10.
❏If you do not need to set this option: Select Skip, and then go to step 10.
Note:
❏Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you to
have several phone numbers on one phone line. Each number is assigned a dierent ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
❏Depending on the region, On and O are displayed as the DRD options. Select On to use the distinctive ring feature.
8. On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
❏When connected: Select Ye s, and then go to the next step.
❏When not connected: Select No, and then go to step 10. Receive Mode is set to Auto.
9. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
❏To receive automat ically : S elect Ye s . Receive Mode is set to Auto.
❏To receive manually: Select No. Receive Mode is set to Manual.
10. Check the settings you made on the conrmation screen displayed, and then select Proceed.
To correct or change settings, select .
11. On the Check Fax Connectionscreen, select Start Checking to run the fax connection check, and when the
screen prompts you to print the check result, select Print.
A report of the check result that shows the connection status is printed.
User's Guide
Fax Settings
69
Note:
❏If there are any errors reported, follow the instructions on the report to solve them.
❏If the Select Line Type screen is displayed, select the line type.
- When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
- When you are connecting the printer to a standard phone line, select PSTN. When the message to disable dial tone
detection is shown on the screen, press the OK button. However, disabling dial tone detection may cause the printer
to skip the rst digit of a fax number when dialing and send the fax to the wrong number.
Related Information
&“Connecting the Printer to a Phone Line” on page 66
&“Setting Receive Mode” on page 70
&“Making Settings to Use an Answering Machine” on page 72
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 72
&“Basic Settings Menu” on page 75
Making Settings Individually for Printer's Fax Features
You c a n congure the printer's fax features individually using the printer's control panel. e settings made using
Fax Setting Wizard can also be changed. For more details, see the descriptions of the Fax Settings Menu.
Related Information
&“Menu Options for Fax Settings” on page 74
Setting Receive Mode
ere are two options in Receive Mode for receiving incoming faxes. You can make settings in the menu below.
Settings > Fax Settings > Basic Settings > Receive Mode
Receive Mode Use of Phone Line
Manual Mainly for phoning, but also for faxing
Auto Only for faxing (external phone device is not required)
Mainly for faxing, and sometimes phoning
Related Information
&“Usage of Auto Mode” on page 71
&“Usage of Manual Mode” on page 71
&“Basic Settings Menu” on page 75
User's Guide
Fax Settings
70
Usage of Manual Mode
Receiving Faxes
When the telephone rings, you can answer the ringing manually by picking up the handset.
❏When you hear a fax signal (baud):
Select Fax on the printer's home screen, press the # button to select receiving a fax, and then select
x
. Next,
hang up the handset.
❏If the ringing is for a voice call:
You can answer the phone as normal.
Receiving Faxes Using only a Connected Telephone
When Remote Receive is set, you can receive faxes by simply entering the start code.
When the telephone rings, pick up the handset. When you hear a fax tone (baud), dial the two digit start code, and
then hang up the handset.
Related Information
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 72
Usage of Auto Mode
Receiving Faxes Without an External Phone Device
e printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is
complete.
Note:
We recommend setting Rings to Answer to as low a number as possible.
Receiving Faxes With an External Phone Device
A printer with an external phone device works as follows.
❏If your phone device is the answering machine and when it answers within the number of rings set in Rings to
Answer:
- If the ringing is for a fax: e printer automatically switches to receive faxes.
- If the ringing is for a voice call: e answering machine can receive voice calls and record voice messages.
❏When you pick up the handset within the number of rings set in Rings to Answer:
- If the ringing is for a fax: You can receive the fax using the same steps as Manual.
- If the ringing is for a voice call: You can answer the phone as normal.
❏When the printer automatically switches to receive faxes:
- If the ringing is for a fax: e printer starts receiving faxes.
- If the ringing is for a voice call: You cannot answer the phone. Ask the person to call you back.
Note:
Set the Rings to Answer settings of the printer to a higher number than the number of rings for the answering machine.
Otherwise, the answering machine cannot receive voice calls to record voice messages. For details on setting up the answering
machine, see the manual supplied with the answering machine.
User's Guide
Fax Settings
71
Related Information
&“Making Settings to Use an Answering Machine” on page 72
&“Usage of Manual Mode” on page 71
Making Settings When You Connect an External Phone Device
Making Settings to Use an Answering Machine
You need settings to use an answering machine.
1. Select Settings on the home screen on the printer's control panel.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Fax Settings > Basic Settings.
3. Set Receive Mode to Auto.
4. Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine.
If Rings to Answer is set lower than the number of rings for the answering machine, the answering machine
cannot receive voice calls to record voice messages. See the manuals that came with the answering machine for
its settings.
e printer's Rings to Answer setting may not be displayed, depending on the region.
Related Information
&“Usage of Auto Mode” on page 71
&“Basic Settings Menu” on page 75
Making Settings to Receive Faxes Operating Only a Connected Phone
(Remote Receive)
You can start receiving incoming faxes by only picking up the handset and operating the phone, without operating
the printer at all.
e Remote Receive feature is available for telephones that support tone dialing.
1. Select Settings on the home screen on the printer's control panel.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Fax Settings > Basic Settings > Remote Receive.
3. Select On.
4. Enter a two digit code (you can enter 0 to 9, *, and #) as the start code, and then press the OK button to apply
the settings.
User's Guide
Fax Settings
72
Related Information
&“Usage of Manual Mode” on page 71
&“Basic Settings Menu” on page 75
Making Settings for Blocking Junk Faxes
You can block junk faxes.
1. Select Settings on the home screen on the printer's control panel.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Fax Settings > Basic Settings > Rejection Fax.
3. Set the condition to block junk faxes.
Select Rejection Fax, and then enable the following options.
❏Rejection Number List: Rejects faxes that are in the Rejection Number List.
❏Fax Header Blank: Rejects faxes that have blank header information.
❏Caller not in Contacts: Rejects faxes that have not been added to the contact list.
4. Press to return to the Rejection Fax screen.
5. If you are using the Rejection Number List, select Edit Blocked Number list, and then edit the list.
Related Information
&“Basic Settings Menu” on page 75
Making Settings to Send and Receive Faxes on a Computer
To send and receive faxes on a client computer, FAX Utility must be installed on the computer connected by
network or USB cable .
Making Save to Computer Setting to Receive Faxes
You can receive faxes on a computer by using the FAX Utility. Install FAX Utility on the client computer and make
the setting. For details, see Basic Operations in the FAX Utility help (displayed on the main window).
e setting item below on the printer's control panel is set to Ye s, and the faxes received can be saved on the
computer.
Settings > Fax Settings > Receive Settings > Save to Computer
Related Information
&“Receive Settings Menu” on page 76
User's Guide
Fax Settings
73
Making Save to Computer Setting to Also Print on the Printer to Receive Faxes
You can make the setting to print received faxes on the printer as well as save them on a computer.
1. Select Settings on the home screen on the printer's control panel.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Fax Settings > Receive Settings.
3. Select Save to Computer > Yes a nd Pr int.
Related Information
&“Receive Settings Menu” on page 76
Making Save to Computer Setting not to Receive Faxes
To set the printer not to save received faxes on the computer, change the settings on the printer.
Note:
You can also change the settings using the FAX Utility. However, if there are any faxes that have been unsaved to the
computer, the feature does not work.
1. Select Settings on the home screen on the printer's control panel.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Fax Settings > Receive Settings.
3. SelectSave to Computer > No.
Related Information
&“Receive Settings Menu” on page 76
Menu Options for Fax Settings
Selecting Settings > Fax Settings from the printer's control panel displays this menu.
Check Fax Connection
You can nd the menu on the printer's control panel below:
Settings > Fax Settings > Check Fax Connection
Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax
transmission. You can print the check result on A4 size plain paper.
User's Guide
Fax Settings
74
Fax Setting Wizard
You can nd the menu on the printer's control panel below:
Settings > Fax Settings > Fax Setting Wizard
Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions.
Related Information
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 68
Basic Settings Menu
You can nd the menu on the printer's control panel below:
Settings > Fax Settings > Basic Settings
Item Description
Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a
communication error occurs frequently, when sending/receiving a fax to/from abroad, or when
you are using an IP (VoIP) phone service.
ECM Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by
telephone line noise. If this is disabled, you cannot send or receive documents in color.
Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch
Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the
Line Type setting to PBX. If this does not work, disable this feature. However, disabling this
feature may drop the rst digit of a fax number and send the fax to the wrong number.
Dial Mode Select the type of phone system to which you have connected the printer. When set to Pulse,
you can temporarily switch the dialing mode from pulse to tone by pressing ("T" is entered)
while entering numbers on the fax top screen. This setting may not be displayed depending on
your region or country.
Line Type Select the line type to which you have connected the printer.
When using the printer in an environment that uses extensions and requires an external access
code, such as 0 and 9, to get an outside line, select PBX and register the access code. Once you
have registered the access code, enter # (hash) instead of the access code when sending a fax to
an outside fax number. For an environment that uses a DSL modem or terminal adapter, setting
to PBX is also recommended.
You cannot send faxes to recipients in Contacts in which an external access code such as 0 or 9
is set. If you have added recipients in Contacts using an external access code such as 0 or 9, set
the access code to Do Not Use. Otherwise, you must change the code to # in Contacts.
Header Enter your sender name and fax number. These appear as a header on outgoing faxes.
❏Your Phone Number: You can enter up to 20 characters using 0-9 + or space.
❏Fax Header: You can register up to 21 sender names as necessary. You can enter up to 40
characters for each sender name.
Receive Mode Select the receive mode. For details, see the related Information below.
User's Guide
Fax Settings
75
Item Description
DRD If you have subscribed to a distinctive ring service from your telephone company, select the ring
pattern to be used for incoming faxes. The distinctive ring service, oered by many telephone
companies (the service name diers by company), allows you to have several phone numbers
on one phone line. Each number is assigned dierent ring pattern. You can use one number for
voice calls and another for fax calls. Depending on the region, this option may be On or O.
Rings to Answer Select the number of rings that must occur before the printer automatically receives a fax.
Remote Receive When you answer an incoming fax call on a phone connected to the printer, you can start
receiving the fax by entering the code using the phone.
To set or change the start code, set Remote Receive to On and enter two characters using 0-9,
*, #.
Rejection Fax ❏Rejection Fax: Select options to reject receiving junk faxes.
❏Rejection Number List: If the other party's phone number is in the rejection
number list, set whether to reject the incoming faxes.
❏Fax Header Blank: If the other party's phone number is blocked, set whether to
reject receiving the faxes.
❏Caller not in Contacts: If the other party's phone number is not in the contacts,
set whether to reject receiving the faxes.
❏Edit Blocked Number list: You can register up to 30 fax numbers to reject the faxes and calls.
Enter up to 20 characters using 0-9, *, #, or space.
Related Information
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 68
&“Setting Receive Mode” on page 70
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 72
&“Making Settings for Blocking Junk Faxes” on page 73
Receive Settings Menu
You can nd the menu on the printer's control panel below:
Settings > Fax Settings > Receive Settings
Item Description
Save to Computer Saves received faxes as PDF les on a computer connected to the printer. You can set this to Yes
by using only the FAX Utility. Install FAX Utility on the computer in advance. After setting this to
Yes, you can change this to Yes and Print .
Auto Reduction Prints received faxes with large-size documents reduced to t on the paper in the paper source.
Reducing may not always be possible depending on the received data. If this is turned o, large
documents are printed at their original size on multiple sheets, or a blank second page may be
ejected.
Split Page Settings Prints received faxes with the page split when the size of the received documents is larger than
the size of the paper loaded in the printer.
User's Guide
Fax Settings
76
Item Description
Auto Rotation Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on
A5 size paper. This setting is applied when A5 size is set in Settings > Printer Setup > Paper
Source Settings > Printer Setup > Paper Size.
Selecting O, faxes received as landscape-orientated A5 size, the same width as A4 portrait
documents, are assumed and printed as A4 size faxes.
Add Reception
Information
Prints reception information in the received fax, even if the sender does not set the header
information. The reception information includes the received date and time, sender's ID, and
page number (such as "P1"). When Split Page Settings is enabled, the split page number is also
included.
Print Start Timing Select options to start printing the faxes to receive.
❏All Pages Received: Printing starts after receiving all of the pages. To start printing from the
rst page or last page depends on the setting of Collation Stack feature. See the
explanation for Collation Stack.
❏First Page Received: Starts printing when the rst page is received, and then prints in order
as the pages are received. If the printer cannot start printing, such as when it is printing other
jobs, the printer starts printing received pages as a batch when it is available.
Collation Stack Since the rst page is printed last (output to the top), the printed documents are stacked in the
correct page order. When the printer is running low on memory, this feature may not be
available.
Print Suspend Time During the time period you specied from Stop through Restart you specied, the printer saves
documents received in the printer's memory without printing them. This feature can be used for
noise prevention at night or to prevent condential documents from being disclosed while you
are away. Before using this feature, make sure there is enough free memory. When you set this
to O, you can print the received documents even before the restart time.
Quiet Mode Reduces the noise the printer makes when printing faxes, however, print speed may be reduced.
Report Settings Menu
You can nd the menu on the printer's control panel below:
Settings > Fax Settings > Report Settings
Item Description
Fax Log Auto Print Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are
completed. Select On(Time) to print the log at a specied time. However, if the number of fax
jobs exceeds 30, the log is printed before the specied time.
Attach Fax image to
report
Prints a Transmission Report with an image of the rst page of the sent document. Select
On(Large Image) to print the upper part of the page without reducing. Select On(Small
Image) to print the entire page reducing it to t onto the report.
Report Format Selects a format for fax reports in Fax > Menu > More > Fax Report other than Protocol Trace.
Select Detail to print with error codes.
Security Settings Menu
You can nd the menu on the printer's control panel below:
User's Guide
Fax Settings
77
Settings > Fax Settings > Security Settings
Item Description
Direct Dialing
Restrictions
Selecting On disables manual entry of the recipient's fax numbers allowing the operator to
select recipients only from the contacts list or sent history.
Selecting Enter Twice requires the operator to enter the fax number again when the number
was manually entered.
Selecting O enables manual entry of the recipient's fax numbers.
Conrm Address List Selecting On displays a recipient conrmation screen before starting the transmission.
Backup Data Auto Clear Selecting On automatically erases the backups when sending or receiving a document
completes successfully and the backups become unnecessary.
Selecting O, to prepare for an unexpected power o due to an electricity failure or an incorrect
operation, temporarily stores backup copies of sent and received documents in its memory.
Clear Backup Data Erases all backup copies temporarily stored in the printer's memory. Run this before you give the
printer to someone else or dispose of it.
This menu is not displayed on the Web Cong screen.
Menu Options for User Default Settings
You c a n nd the menu on the printer's control panel below:
Settings > Fax Settings > User Default Settings
e settings made in this menu become your default settings for in the Fax > Menu. For details, see the related
information below.
Related Information
&“Scan Settings” on page 129
&“Fax Send Settings” on page 129
User's Guide
Fax Settings
78
Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vie w d e v i c e s a n d p r i n t e r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d pr i n te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
User's Guide
Printing
79
2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
❏When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
&“Available Paper and Capacities” on page 45
&“Loading Paper in the Rear Paper Feed” on page 48
&“Main Tab” on page 95
User's Guide
Printing
80
Printing on 2-Sides
You can print on both sides of the paper. Flip the paper over to print on the other side when the printer has
nished printing the rst side. You can also print a booklet that can be created by re-ordering the pages and folding
the printout.
Note:
❏is feature is not available for borderless printing.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 45
Print Settings
2-sided printing is available when EPSON Status Monitor 3is enabled. However, it may not be available when the
printer is accessed over a network or is used as a shared printer.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON
Status Monitor 3.
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
2. Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
3. Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
&“Printing Basics” on page 79
User's Guide
Printing
81
&“Main Tab” on page 95
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 79
&“Main Tab” on page 95
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
User's Guide
Printing
82
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
&“Printing Basics” on page 79
&“Main Tab” on page 95
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select
Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 79
&“More Options Tab” on page 95
User's Guide
Printing
83
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
&“Printing Basics” on page 79
&“Main Tab” on page 95
User's Guide
Printing
84
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
User's Guide
Printing
85
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
User's Guide
Printing
86
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
User's Guide
Printing
87
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
User's Guide
Printing
88
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
User's Guide
Printing
89
10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and then select the items you want to print.
User's Guide
Printing
90
Related Information
&“Printing Basics” on page 79
&“More Options Tab” on page 95
Printing a Watermark
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Watermark. Click Settings
to change details such as the size, density, or position of the watermark.
Related Information
&“Printing Basics” on page 79
&“More Options Tab” on page 95
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
le, and then repeat the above steps.
User's Guide
Printing
91
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the le.
Related Information
&“Printing Basics” on page 79
&“Main Tab” on page 95
Printing Using the Color Universal Print Feature
You can enhance the visibility of texts and images in printouts.
Color Universal Print is only available when the following settings are selected.
❏Paper Type: Plain paper
❏Quality: Standard or a higher quality
❏Print Color: Color
❏Applications: Microso® Oce 2007 or later
❏Text Size: 96 pts or smaller
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option
from the Color Universal Print setting. Click Enhancement Options to make further settings.
Note:
❏Certain characters may be altered by patterns, such as "+" appearing as "±".
❏Application-specic patterns and underlines may alter content printed using these settings.
❏Print quality may decrease in photos and other images when using Color Universal Print settings.
❏Printing is slower when using Color Universal Print settings.
Related Information
&“Printing Basics” on page 79
&“More Options Tab” on page 95
User's Guide
Printing
92
Adjusting the Print Color
You can adjust the colors used in the print job. ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open
the Color Correction window, and then select the method of color correction.
Note:
❏Automatic is selected as default on the More Options tab. With this setting, the colors are automatically adjusted to
match the paper type and print quality settings.
❏PhotoEnhance on the Color Correction window adjusts the color by analyzing the location of the subject. erefore, if
you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change
unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the
image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Related Information
&“Printing Basics” on page 79
&“More Options Tab” on page 95
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize
in Lines.
Related Information
&“Printing Basics” on page 79
&“More Options Tab” on page 95
User's Guide
Printing
93
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, or Envelope
❏Quality: Standard
e print quality may be changed when printing. e print speed may become slower and print density may
become higher.
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Related Information
&“Printing Basics” on page 79
&“Maintenance Tab” on page 96
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
User's Guide
Printing
94
Main Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Ink Levels Displays the approximate ink levels.
Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the
paper source selected in the print settings on the printer's control panel.
If the printer has only one paper source, this item is not displayed.
Document Size Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
Borderless Enlarges the print data slightly more than the paper size so that no margins are printed around the
edges of the paper. Click Settings to select the amount of enlargement.
Orientation Select the orientation you want to use to print.
Paper Type Select the type of paper on which you print.
Quality Select the pint quality you want to use for printing. Available settings depend on the paper type
you select. Click More Settings to make further settings.
Color Select the color for your print job.
2-Sided Printing Allows you to perform 2-sided printing.
Settings You can specify the binding edge and the binding margins.
Multi-Page Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
Copies Set the number of copies you want to print.
Collate Prints multi-page documents collated in order and sorted into sets.
Reverse Order Allows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.
Print Preview Displays a preview of your document before printing.
Job Arranger Lite Select to print using the Job Arranger Lite feature.
More Options Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
User's Guide
Printing
95
Document Size Select the size of your document.
Output Paper Select the paper size on which you want to print. If the Output Paper diers from the Document
Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Reduce/Enlarge
Document
Allows you to reduce or enlarge the size of a document.
Fit to Page Automatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom to Prints with a specic percentage.
Center Prints images in the center of the paper.
Color Correction Automatic Adjusts the colors of images automatically.
Custom Allows you to perform manual color correction. Click Advanced for
further settings.
Image Options Enables print quality options such as Color Universal Print or Fix Red-
Eye. You can also thicken thin lines to make them visible on the
printouts.
Watermark Features Allows you to make settings for anti-copy pattern or watermarks.
Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High Speed Prints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror Image Inverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.
Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if the nozzles are clogged.
Power Cleaning Replaces all of the ink inside the ink tubes to improve the print quality.
Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data.
EPSON Status
Monitor 3
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Monitoring
Preferences
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.
Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
Displays the number of sheets of paper fed into the printer or the ADF.
Language Changes the language used on the printer driver window. To apply the settings, close the printer
driver, and then open it again.
User's Guide
Printing
96
Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.
Technical Support Allows you to access the Epson technical support website.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
3. Select your printer.
4. Select Print Settings from the pop-up menu.
User's Guide
Printing
97
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
Related Information
&“Available Paper and Capacities” on page 45
&“Loading Paper in the Rear Paper Feed” on page 48
&“Menu Options for Print Settings” on page 102
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
&“Printing Basics” on page 97
&“Menu Options for Layout” on page 101
User's Guide
Printing
98
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
Related Information
&“Printing Basics” on page 97
&“Menu Options for Paper Handling” on page 101
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a specic percentage, do one of the following.
User's Guide
Printing
99
❏Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
&“Printing Basics” on page 97
&“Menu Options for Paper Handling” on page 101
Adjusting the Print Color
You can adjust the colors used in the print job. ese adjustments are not applied to the original data.
Print Settings
Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options
from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings,
and then make more detailed settings.
Related Information
&“Printing Basics” on page 97
&“Menu Options for Color Matching” on page 101
&“Menu Options for Color Options” on page 102
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏OS X Mountain Lion or later
Click next to the progress meter.
User's Guide
Printing
100
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Menu Options for Layout
Pages per Sheet Select the number of pages to be printed on one sheet.
Layout Direction Specify the order in which the pages will be printed.
Border Prints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Flip horizontally Inverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the
computer display to minimize the dierence in color.
EPSON Color Controls
Menu Options for Paper Handling
Collate pages Prints multi-page documents collated in order and sorted into sets.
Pages to Print Select to print only odd pages or even pages.
Page Order Select to print from the top or the last page.
Scale to t paper size Prints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down only Select when reducing the size of the document.
Menu Options for Cover Page
Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Cover Page Type Select the contents of the cover page.
User's Guide
Printing
101
Menu Options for Print Settings
Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media Type Select the type of paper on which you print.
Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.
Borderless This checkbox is selected when you select a borderless paper size.
Expansion In borderless printing, the print data is enlarged slightly more than the
paper size so that no margins are printed around the edges of the paper.
Select the amount of enlargement.
Grayscale Select when you want to print in black or shades of gray.
Mirror Image Inverts an image to print as it would appear in a mirror.
Menu Options for Color Options
Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings.
PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
O (No Color
Adjustment)
Print without enhancing or adjusting the color in any way.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Prints quietly. However, the print speed may be slower.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Remove white borders: Removes unnecessary margins during borderless printing.
❏Wa rni ng Notications: Allows the printer driver to display warning notications.
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
User's Guide
Printing
102
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
If you start Epson iPrint when the printer is not connected to the network, a message is displayed instructing you
to connect to the printer. Follow the instructions to complete the connection. See the URL below for the operating
conditions.
http://epson.sn
Related Information
&“Printing Using a Network Service” on page 165
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Printing
103
e following screens are subject to change without notice. e contents may vary depending on the product.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos and documents.
EThe print photos screen displayed when the photo menu is selected.
FDisplays the screen to make print settings such as paper size and paper type.
GDisplays the paper size. When this is displayed as a button, tap it to display the paper settings currently set
on the printer.
HDisplays photos and documents you selected.
IStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
Note:
Operations may dier depending on the device.
User's Guide
Printing
104
1. Load paper in the printer.
2. Set up your printer for wireless printing.
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print
Enabler.
6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Connecting to a Smart Device” on page 22
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and
Mac with the latest version of OS X or macOS.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
User's Guide
Printing
105
Canceling the Ongoing Job
Press the
y
button on the printer's control panel to cancel the print job in progress.
User's Guide
Printing
106
Copying
Copying
1. Load paper in the printer.
2. Place the originals.
Note:
When originals are placed in the ADF, ADF is displayed on the control panel. When you start copying, originals are
copied from the ADF even if there is an original on the scanner glass.
3. Select Copy on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
4. Set the number of copies.
5. Select color copy or monochrome copy.
6. Press the OK button to display and check the print settings. To change the settings, press the
d
button, select
the setting items and change settings. When you have nished, press the OK button.
Note:
If you want to copy by reducing or enlarging the size of a document by a specic percentage, select any item other than
Auto Fit as the Reduce/Enlarge setting. Specify a percentage in Custom Size.
7. Press the
x
button.
Related Information
&“Placing Originals” on page 51
&“Menu Options for Copying” on page 108
User's Guide
Copying
107
Copying Multiple Originals onto One Sheet
1. Select Copy on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Press the OK button to display the print settings, and then press the
d
button.
3. Select 2-up as the Multi-Page setting, and then press the OK button.
4. Select the order of the layout for the Layout Order setting, and then press the OK button.
5. Select the orientation of the original for the Original Orientation setting, and then press the OK button.
6. Check other print setting items, change them if necessary, and then press the OK button.
7. Press the
x
button.
Menu Options for Copying
Note:
Available menus vary depending on the layout you selected.
The number of copies:
Enter the number of copies.
B&W:
Copies the original in black and white (monochrome).
Color:
Copies the original in color.
Density:
Increase the level of density when the copying results are faint. Decrease the level of density when ink
smears.
Paper Size:
Select the paper size you loaded.
Paper Type:
Select the paper type you loaded.
Reduce/Enlarge:
Enlarges or reduces the originals.
❏Actual Size
Copies at 100 % magnication.
User's Guide
Copying
108
❏Auto Fit
Detects the scan area and automatically enlarges or reduces the original to t to the paper size you
selected. When there are white margins around the original, the white margins from the corner
mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
❏Custom
Select to specify the magnication to enlarge or reduce the original.
Custom Size:
Species the magnication used to enlarge or reduce the original within a range of 25 to 400%.
Original Size:
Select the size of your original. When copying non-standard size originals, select the size closest to your
original.
Multi-Page:
❏Single Page
Copies a single-sided original onto a single sheet.
❏2-up
Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the
orientation of your original.
Quality:
Select the print quality. Dra provides faster printing, but the printouts may be faint. Best provides
higher quality printing, but the printing speed may be slower.
ID Card Copy:
Scans both sides of an ID card and copies onto one side of A4 size paper.
Borderless Copy:
Copies without margins around the edges. e image is enlarged a little to remove margins from the
edges of the paper. Select how much to enlarge in the Expansion setting.
User's Guide
Copying
109
Scanning
Scanning Using the Control Panel
You can send scanned images from the printer's control panel to the following destinations.
To Computer (JPEG)/To Computer (PDF)/To Computer (Email)/To Computer (Custom)
You can save the scanned image to a computer connected to the printer. Before scanning, install Epson
Scan 2 and Epson Event Manager on your computer.
To Computer (WSD)
You can save the scanned image to a computer connected to the printer, using WSD feature. If you are
using the Windows 7/Windows Vista, you need to make WSD settings on your computer before
scanning.
Related Information
&“Scanning to a Computer” on page 110
&“Scanning to a Computer (WSD)” on page 114
Scanning to a Computer
Note:
Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
1. Place the originals.
2. Select Scan on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select how to save the scanned image to a computer from the following menus, and then press the OK button.
❏To C omputer ( JPEG) : Saves the scanned image in JPEG format.
❏To C omputer (PDF): Saves the scanned image in PDF format.
User's Guide
Scanning
110
❏To C omputer (Email): Starts the email client on your computer, and then automatically attaches it to an
email.
❏To Computer (Custom): Saves the scanned image using the settings on the Epson Event Manager. You can
change the scan settings such as the scanning size, folder to save to, or save format.
4. Select the computer to which you want to save the scanned images.
Note:
❏You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
❏When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. You can display up to 20 computers on the printer's control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Press the
x
button.
Related Information
&“Placing Originals” on page 51
Making Custom Settings in Epson Event Manager
You can set the scan settings for To Computer (Custom) in Epson Event Manager.
See the Epson Event Manager help for details.
1. Start Epson Event Manager.
2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.
User's Guide
Scanning
111
3. Click Make Job Settings.
User's Guide
Scanning
112
4. Make scan settings on the Job Settings screen.
❏Edit Job Settings: Select Custom Action.
❏Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning
to set the items such as the resolution or the color for saving the scanned image.
❏Target Folder: Select the save folder for the scanned image.
❏Filename (Prex + Start Number): Change the settings for the le name you want to save.
❏File Format: Select the save format.
❏Launch Action: Select the action when scanning.
❏Test Settings: Starts test scanning using current settings.
5. Click OK to return to the main screen.
User's Guide
Scanning
113
6. Make sure that the Custom Action is selected on the Custom Action list.
7. Click Close to close Epson Event Manager.
Scanning to a Computer (WSD)
Note:
❏ i s f e at u re i s o n ly av a i l ab l e f o r c o mp u te r s r u n ni n g Wi nd ow s 1 0 / Wi n d ow s 8 . 1 / Wind ow s 8 / Wi n d ow s 7 / Wi n d ow s Vi s t a .
❏If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
2. Select Scan on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
User's Guide
Scanning
114
3. Select To C omputer (WSD).
4. Select a computer.
5. Press the
x
button.
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
❏e printer and the computer are connected to the network.
❏e printer driver is installed on the computer.
1. Turn the printer on.
2. Click start, and then click Network on the computer.
3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
User's Guide
Scanning
115
4. Click Your device is ready to use.
5. Check the message, and then click Close.
6. Open the Devices and Printers screen.
❏Wind ow s 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
❏Wind ow s Vi s t a
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are
suitable for text documents.
See the Epson Scan 2 help for an explanation of each setting item.
1. Place the original.
Note:
If you want to scan multiple originals, place them in the ADF.
2. Start Epson Scan 2.
User's Guide
Scanning
116
3. Make the following settings on the Main Settings tab.
❏Document Source: Select the source where the original is placed.
❏Document Size: Select the size of the original you placed.
❏ / (Original orientation) buttons: Select the set orientation of the original you placed.
Depending on the size of the original, this item may be set automatically and cannot be changed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
4. Make other scan settings if necessary.
❏You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
When you preview using the ADF, the original is ejected from the ADF. Place the ejected original again.
User's Guide
Scanning
117
❏On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏Remove Background: Remove the background of the originals.
❏Text Enhancement: You can make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale
or black and white.
❏reshold: You can adjust the border for monochrome binary (black and white).
❏Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Edge Fill: You can remove the shadow created around the scanned image.
❏Dual Image Output (Windows Only): You can scan once and save two images with dierent output
settings at the same time.
Note:
e items may not be available depending on other settings you made.
5. Set the le saving settings.
User's Guide
Scanning
118
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
6. Click Scan.
Related Information
&“Placing Originals” on page 51
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
If you start Epson iPrint when the printer is not connected to the network, a message is displayed instructing you
to connect to the printer. Follow the instructions to complete the connection. See the URL below for the operating
conditions.
http://epson.sn
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Scanning
119
e following screens are subject to change without notice.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DDisplays the scanning screen.
EThe scanning screen displayed when the scan menu is selected.
FDisplays the screen where you can make scan settings such as resolution.
GDisplays scanned images.
HStarts scanning.
IDisplays the screen where you can save scanned data to a smart device or Cloud services.
JDisplays the screen where you can send scanned data by email.
KDisplays the screen where you can print scanned data.
User's Guide
Scanning
120
Faxing
Before Using Fax Features
Check the following before you start using the fax features.
❏e printer and the phone line, and (if necessary) the phone machine are connected correctly
❏Fax basic settings (Fax Setting Wizard) is complete
❏Other necessary Fax Settings are complete
See "Related Information" below to make settings.
Related Information
&“Fax Settings” on page 65
Sending Faxes Using the Printer
Sending Faxes Using the Control Panel
Related Information
&“Sending Faxes Automatically Using the Control Panel” on page 121
Sending Faxes Automatically Using the Control Panel
You can send faxes by entering fax numbers for recipients on the control panel.
1. Place the originals.
You can send up to 100 pages in one transmission; however depending on the remaining amount of memory,
you may not be able to send faxes even with less than 100 pages.
User's Guide
Faxing
121
2. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Specify the recipient.
You can send the same monochrome fax to up to 100 recipients. However, a color fax can only be sent to one
recipient at a time.
❏To enter manually: Press the fax number with the number buttons, and then press the OK button.
- To add a pause (pause for three seconds during dialing), press the
d
button.
- If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access
code at the beginning of the fax number.
Note:
If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On.
Select fax recipients from the contacts list or the sent fax history.
❏To select from the contacts list: Press the
u
button and select the recipients you want to send to. If the
recipient you want to send to has not been registered in Contacts, register it from Contacts Manager.
Fax > Menu > Contacts Manager
❏To select from sent fax history: Press the
d
button, and then select a recipient.
Note:
To delete recipients you have entered, press the
r
button on theFax screen, select the recipient, and then press the OK
button. Press the button to nish and return to the Fax screen.
4. Press the OK button, and then select Scan Settings or Fax Send Settings to make settings such as the
resolution and the sending method if necessary.
5. Press the button until return to Fax screen, and then press the
x
button.
6. When sending is complete, remove the originals.
Note:
❏If the fax number is busy or there is some problem, the printer automatically redials aer one minute.
❏To cancel sending, press the
y
button.
❏It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer
is sending a fax in color, you cannot use the other features.
User's Guide
Faxing
122
Related Information
&“Managing Contacts” on page 55
&“Placing Originals” on page 51
&“Menu Options for Faxing” on page 128
Sending Faxes Dialing from the External Phone Device
You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
a fax, or when the recipient's fax machine does not switch to the fax automatically.
1. Place the originals.
You can send up to 100 pages in one transmission.
2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
Note:
When the recipient answers the phone, you can talk with the recipient.
3. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
4. Press the OK button, and then select Scan Settings or Fax Send Settings to make settings such as the
resolution and the sending method if necessary.
5. When you hear a fax tone, press the
x
button, and then hang up the handset.
Note:
When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
scanning and sending simultaneously. While sending the fax, you cannot use the other features.
6. When sending is complete, remove the originals.
Related Information
&“Placing Originals” on page 51
&“Fax Send Settings” on page 129
Various Ways of Sending Faxes
Related Information
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 124
&“Sending Faxes in Monochrome at a Specied Time (Send Fax Later)” on page 124
&“Sending Dierent Size Documents Using ADF (ADF Continuous Scan)” on page 125
User's Guide
Faxing
123
Sending Many Pages of a Monochrome Document (Direct Send)
When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory.
erefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can
avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer
performs scanning and sending simultaneously. You can use this feature when there is only one recipient.
1. Place the originals.
2. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Specify the recipient.
4. Press the OK button, and then select Fax Send Settings.
5. Select Direct Send, and then select On.
You can also make settings such as the resolution and the sending method in Scan Settings or Fax Send
Settings if necessary.
6. Press the button until return to Fax screen, and then press the
x
button.
7. When sending is complete, remove the originals.
Related Information
&“Placing Originals” on page 51
&“Sending Faxes Automatically Using the Control Panel” on page 121
&“Fax Send Settings” on page 129
Sending Faxes in Monochrome at a Specied Time (Send Fax Later)
You can set to send a fax at a specied time. Only monochrome faxes can be sent when the time to send is
specied.
1. Place the originals.
2. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Specify the recipient.
4. Make settings to send faxes at a specied time.
A
Press the OK button, and then select Fax Send Settings.
B
Select Send Fax Later, and then select On.
C
Enter the time you want to send the fax, and then press the OK button.
You can also make settings such as the resolution and the sending method in Scan Settings or Fax Send
Settings if necessary.
User's Guide
Faxing
124
5. Press the button until return to Fax screen, and then press the
x
button.
6. When sending is complete, remove the originals.
Note:
You can cancel faxing from the Fax screen.
Related Information
&“Placing Originals” on page 51
&“Sending Faxes Automatically Using the Control Panel” on page 121
&“Fax Send Settings” on page 129
Sending Dierent Size Documents Using ADF (ADF Continuous Scan)
Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document
at their original sizes.
If you place dierent sized originals in the ADF, all of the originals are sent at the largest size among them. To send
originals at their original sizes, do not place originals with mixed sizes.
1. Place the rst batch of originals at the same size.
2. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Specify the recipient.
4. Press the OK button, and then select Scan Settings.
5. Select ADF Continuous Scan, and then select On.
You can also make settings such as the resolution and the sending method in Scan Settings or Fax Send
Settings if necessary.
6. Press the button until return to Fax screen, and then press the
x
button.
7. When scanning the rst originals is complete and the message Send another page? is displayed on the control
panel, select Ye s, load the next originals, and then press the
x
button. If you want to change the document
size, press the
r
button and select the document size you want to send.
Note:
If you leave the printer untouched for 20 seconds aer prompted to set the next originals, the printer stops storing and
starts sending the document.
8. When sending is complete, remove the originals.
Related Information
&“Placing Originals” on page 51
&“Sending Faxes Automatically Using the Control Panel” on page 121
&“Fax Send Settings” on page 129
User's Guide
Faxing
125
Receiving Faxes on the Printer
If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard,
you can receive faxes.
ere are two ways of receiving faxes.
❏Receiving an incoming fax
❏Receiving a fax by making a call (Polling Receive)
Received faxes are printed in the printer's initial settings.
To check the status of the fax settings, you can print a Fax Settings List by selecting Fax >Menu>More> Fax
Report > Fax Settings List.
See "Related Information" below to make settings.
Related Information
&“Making Settings Individually for Printer's Fax Features” on page 70
Receiving Incoming Faxes
ere are two options in Receive Mode.
Related Information
&“Usage of Auto Mode” on page 126
&“Usage of Manual Mode” on page 127
Usage of Auto Mode
is mode allows you to use the line for the following uses.
❏Using the line for faxing only (external telephone is not necessary)
❏Using the line for faxing mainly, and sometimes phoning
Receiving Faxes Without an External Phone Device
e printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is
complete.
User's Guide
Faxing
126
Receiving Faxes With an External Phone Device
A printer with an external phone device works as follows.
❏When the answering machine answers within the number of rings set in Rings to Answer:
- If the ringing is for a fax: e printer automatically switches to receive faxes.
- If the ringing is for a voice call; e answering machine can receive voice calls and record voice messages.
❏When you pick up the handset within the number of rings set in Rings to Answer:
- If the ringing is for a fax: You can receive the fax using the same steps as for Manual. Select Fax on the
printer's home screen, press the # button to select receiving a fax, and then press the
x
. Next hang up the
handset.
- If the ringing is for a voice call: You can answer the phone as normal.
❏When the ringing stops and the printer automatically switches to receive faxes:
- If the ringing is for a fax: e printer starts receiving faxes.
- If the ringing is for a voice call: You cannot answer the phone. Ask the person to call you back.
Note:
Set the number of rings to answer for the answering machine to a lower number than the number set in Rings to Answer.
Otherwise, the answering machine cannot receive voice calls to record voice messages. For details on setting up the answering
machine, see the manual supplied with the answering machine.
Related Information
&“Usage of Manual Mode” on page 127
Usage of Manual Mode
is mode is mainly for making phone calls, but is also for faxing.
Receiving Faxes
When the telephone rings, you can answer the ringing manually by picking up the handset.
❏When you hear a fax signal (baud):
Select Fax on the printer's home screen, press the # button to select receiving a fax, and then press the
x
. Next,
hang up the handset.
❏If the ringing is for a voice call:
You can answer the phone as normal.
Receiving Faxes Using only the Connected Telephone
When Remote Receive is set, you can receive faxes by simply entering the start code.
When the telephone rings, pick up the handset. When you hear a fax tone (baud), dial the two digit start code, and
then hang up the handset.
Receiving Faxes by Making a Phone Call
You can receive a fax stored on another fax machine by dialing the fax number.
User's Guide
Faxing
127
Related Information
&“Receiving Faxes by Polling (Polling Receive)” on page 128
Receiving Faxes by Polling (Polling Receive)
You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a
document from a fax information service.
Note:
❏If the fax information service has an audio guidance feature that you need to follow to receive a document, you cannot
use this feature.
❏To receive a document from a fax information service that uses audio guidance, just dial the fax number using the
connected telephone, and operate the phone and the printer following the audio guidance.
1. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Press the OK button, and then select More.
3. Select Polling Receive, and then select On.
4. Specify the recipient.
Note:
If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On. Select fax
recipients from the contacts list or the sent fax history.
5. Press the
x
button to start Polling Receive.
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 123
&“More” on page 130
Menu Options for Faxing
Fax
Select the menus in Fax from home screen on the control panel.
Contacts Select a recipient from the contacts list.
Recent Select a recipient from the sent fax history.
User's Guide
Faxing
128
Menu You can select the following menus.
❏Scan Settings
❏Fax Send Settings
❏More
❏Contacts Manager
See "Related Information" below for more details.
Send Fax Press the
x
button to send the fax.
Related Information
&“Scan Settings” on page 129
&“Fax Send Settings” on page 129
&“More” on page 130
&“Contacts Manager” on page 131
Scan Settings
Select the menus on the control panel as described below:
Fax > Menu > Scan Settings
Resolution Select the resolution of the outgoing fax. If you select Fine or Photo, the data size becomes
larger and it takes time to send the fax.
Density Sets the density of the outgoing fax. Press
r
to make the density darker, and press
l
to make it
lighter.
ADF Continuous Scan Sending faxes by placing originals one by one, or by placing originals by size, you can send
them as one document at their original sizes. See "Related Information" below on this topic.
Original Size (Glass) Select the size and orientation of the original you placed on the scanner glass.
Color Mode Select whether to scan in color or in monochrome.
Related Information
&“Sending Dierent Size Documents Using ADF (ADF Continuous Scan)” on page 125
Fax Send Settings
Select the menus on the control panel as described below:
Fax > Menu > Fax Send Settings
User's Guide
Faxing
129
Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored
temporarily in the printer's memory even when sending a large volume of pages, you can avoid
printer errors due to a lack of memory. Note that sending using this feature takes longer than
not using this feature. See "Related Information" below on this topic.
You cannot use this feature when you send a fax to multiple recipients.
Send Fax Later Sends a fax at a time you specied. Only a monochrome fax is available when using this option.
See "Related Information" below on this topic.
Add Sender Info Select the position where you want to include the header information (sender name and fax
number) in the outgoing fax, or not to include the information.
❏O: Sends a fax with no header information.
❏Outside of Image: Sends a fax with header information in the top white margin of the fax.
This keeps the header from overlapping with the scanned image, however, the fax received
by the recipient may be printed across two sheets depending on the size of the originals.
❏Inside of Image: Sends a fax with header information approximately 7 mm lower than the
top of the scanned image. The header may overlap with the image, however, the fax
received by the recipient will not be split into two documents.
Fax Header Select the header for the recipient. To use this feature, you should register multiple headers in
advance.
Additional Header Info Select the information you want to add. You can select one from Your P h o n e N u m ber and
Destination List.
Transmission Report Prints a transmission report after you send the fax.
Print on Error prints a report only when an error occurs.
Related Information
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 124
&“Sending Faxes in Monochrome at a Specied Time (Send Fax Later)” on page 124
More
Select the menus on the control panel as described below:
Fax > Menu > More
Transmission Log You can check the history of sent or received fax jobs.
Fax Report ❏Last Transmission
Prints a report for the previous fax that was sent or received through polling.
❏Fax Log
Prints a transmission report. You can set to print this report automatically using the
following menu.
Settings > Fax Settings > Report Settings > Fax Log Auto Print
❏Fax Settings List
Prints the current fax settings.
❏Protocol Trace
Prints a detailed report for the previous fax that was sent or received.
User's Guide
Faxing
130
Reprint Faxes You can reprint the received fax.
Polling Receive When this is set to On and you call the sender's fax number, you can receive documents from
the sender's fax machine. See "Related information" below on this topic for details on how to
receive faxes using Polling Receive.
When you leave the Fax menu, the setting returns to O (default).
Fax Settings Accesses Settings > Fax Settings.
Related Information
&“Receiving Faxes by Polling (Polling Receive)” on page 128
Contacts Manager
Select the menus on the control panel as described below:
Fax > Menu > Contacts Manager
Accesses Settings > Contacts Manager.
You can add or edit your contacts.
Related Information
&“Menu Options for Contacts Manager” on page 62
&“Managing Contacts” on page 55
Sending a Fax from a Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver.
Note:
To install the FAX Utility, use the EPSON Soware Updater. See Related Information below for details. For Windows users,
you can install using the soware disc supplied with the printer.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 161
&“Installing the Latest Applications” on page 162
Sending Documents Created Using an Application (Windows)
By selecting a printer fax from the Print menu of an application like Microso Word or Excel, you can directly
transmit data such as documents, drawings, and tables you have created, with a cover sheet.
Note:
e following explanation uses Microso Word as an example. e actual operation may dier depending on the
application you use. For details, see the application’s help.
1. Using an application, create a document to transmit by fax.
User's Guide
Faxing
131
2. Click Print from the File menu.
e application’s Print window appears.
3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax
sending.
❏Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more.
❏You cannot use functions such as Print to File that change the output port.
❏You may transmit up to 100 pages including cover sheet in one fax transmission.
4. Click Printer Properties or Properties if you want to specify Paper Size, Orientation, Color, Image Quality,
or Character Density.
For details, see the PC-FAX driver help.
5. Click Print.
Note:
When Using FAX Utility for the rst time, a window for registering your information is displayed. Enter the necessary
information, and then click OK. FAX Utility uses Nickname to manage fax jobs internally. Other information is
automatically added to the cover sheet.
Recipient Settings screen of FAX Utility is displayed.
6. Specify a recipient and click Next.
❏Selecting a recipient (name, fax number and so on) from PC-FAX Phone Book:
If the recipient is saved in the phone book, do the steps below.
A
Click the PC-FAX Phone Book tab.
B
Select the recipient from the list and click Add.
❏Selecting a recipient (name, fax number and so on) from the contacts on the printer:
If the recipient is saved in the contacts on the printer, do the steps below.
A
Click the Contacts on Printer tab.
B
Select contacts from the list and click Add to proceed to Add to Recipient window.
C
Select the contacts from the list displayed, and then click Edit.
D
Add the personal data such as Company/Corp. and Title as necessary, and then click OK to return to
the Add to Recipient window.
E
As necessary, select the checkbox of Register in the PC-FAX Phone Book to save the contacts to PC-
FAX Phone Book.
F
Click OK.
User's Guide
Faxing
132
❏Specifying a recipient (name, fax number and so on) directly:
Do the steps below.
A
Click the Manual Dial tab.
B
Enter the necessary information.
C
Click Add.
Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX
Phone Book tab.
Note:
❏If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from related information link below.
❏If you have selected Enter fax number twice in the Option settings on the FAX Utility main screen, you need to
enter the same number again when you click Add or Next.
e recipient is added to the Recipient List displayed in the upper part of the window.
7. Specify the content of the cover sheet.
A
To attach a cover sheet, select one of the samples from Cover Sheet. Enter the Subject and Message. Note
that there is no function to create an original cover sheet or to add an original cover sheet to the list.
If you do not want to attach a cover sheet, select No cover sheet from Cover Sheet.
B
Click Cover Sheet Formatting if you want to change the order of the items on the cover sheet. You can
select the cover sheet size in Paper Size. You can also select a cover sheet at a dierent size to the document
being transmitted.
C
Click Font if you want to change the font or font size used for the text on the cover sheet.
D
Click Sender Settings if you want to change the sender information.
E
Click Detailed Preview if you want to check the cover sheet with the subject and the message you entered.
F
Click Next.
8. Check the transmission content and click Send.
Make sure the name and fax number of the recipient are correct before transmitting. Click Preview to preview
the cover sheet and document to transmit.
Once transmission starts, a window displaying the transmission status appears.
Note:
❏To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel.
❏If an error occurs during transmission, the Communication error window appears. Check the error information
and retransmit.
❏e Fax Status Monitor screen (the screen mentioned above where you can check the transmission status) is not
displayed if Display Fax Status Monitor During Transmission is not selected in the Optional Settings screen of the
FAX Utility main screen.
Related Information
&“Basic Settings Menu” on page 75
User's Guide
Faxing
133
Sending Documents Created Using an Application (Mac OS)
By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data
such as documents, drawings, and tables, you have created.
Note:
e following explanation uses Text Edit, a standard Mac OS application as an example.
1. Create the document you want to send by fax in an application.
2. Click Print from the File menu.
e application’s Print window is displayed.
3. Select your printer (fax name) in Name, click
d
to display the detailed settings, check the print settings, and
then click OK.
4. Make settings for each item.
❏Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent.
❏You can send up to 100 pages in one fax transmission.
Note:
e page size of documents you can send is the same as the paper size you can fax from the printer.
5. Select Fax Settings from the popup menu, and then make settings for each item.
See the PC-FAX driver's help for explanations on each setting item.
Click at the bottom le of the window to open the PC-FAX driver's help.
6. Select the Recipient Settings menu, and then specify the recipient.
❏Specifying a recipient (name, fax number, and so on) directly:
Click the Add item, enter the necessary information, and then click . e recipient is added to the
Recipient List displayed in the upper part of the window.
If you have selected "Enter fax number twice" in the PC-FAX driver settings, you need to enter the same
number again when you click .
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
❏Selecting a recipient (name, fax number, and so on) from the phone book:
If the recipient is saved in the phone book, click . Select the recipient from the list, and then click Add
> OK.
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
User's Guide
Faxing
134
7. Check the recipient settings, and then click Fax.
Sending starts.
Make sure the name and fax number of the recipient are correct before transmitting.
Note:
❏If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data,
and then click Delete.
❏If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on
the Fax Transmission Record screen.
❏Mixed paper size documents may not be sent correctly.
Related Information
&“Basic Settings Menu” on page 75
Receiving Faxes on a Computer
You can receive faxes and save them as PDF les to the computer connected to the printer. e FAX Utility comes
with features including how to specify a folder to save the faxes. Install the FAX Utility before using this feature.
Note:
You can use one of the following methods to install the FAX Utility.
❏Using the EPSON Soware Updater (application for updating soware)
❏Using the disc supplied with your printer. (Windows users Only )
c
Important:
❏To receive faxes on a computer, the Receive Mode on the printer's control panel must be set to Auto.
❏e computer set to receive faxes should always be on. Received documents are saved in the printer's memory
temporarily before the documents are saved on the computer. If you turn o the computer, the printer's memory
might become full as it cannot send the documents to the computer.
❏When received faxes have been temporarily saved to the printer's memory, the light turns on.
❏To read the received faxes, you need to install a PDF viewer such as Adobe Reader in the computer.
Related Information
&“Setting Receive Mode” on page 70
&“Soware Update Tools (EPSON Soware Updater)” on page 161
&“Installing the Latest Applications” on page 162
Saving Incoming Faxes on a Computer
You can make settings to save incoming faxes on a computer by using the FAX Utility. Install the FAX Utility on
the computer in advance.
For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry
screen is displayed on the computer screen while you are making settings, enter the password.
User's Guide
Faxing
135
Note:
You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make
settings.
Related Information
&“Making Save to Computer Setting to Also Print on the Printer to Receive Faxes” on page 74
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 158
Canceling the Feature that Saves Incoming Faxes to the Computer
You can cancel saving faxes to the computer by using the FAX Utility.
For details, see Basic Operations in the FAX Utility help (displayed on the main window).
Note:
❏If there are any faxes that have not been saved to the computer, you cannot cancel the feature that saves faxes on the
computer.
❏You can also change the settings on the printer. If your organization has a printer administrator, contact your
administrator for information on canceling settings for saving received faxes on the computer. See "Related Information"
below to change settings.
Related Information
&“Making Save to Computer Setting not to Receive Faxes” on page 74
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 158
Checking for New Faxes (Windows)
By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes,
and whether or not there are any new faxes using the fax icon on the Windows task bar. By setting up the computer
to display a notication when new faxes are received, a notication screen pops up near the Windows system tray,
and you can check the new faxes.
Note:
❏Received fax data saved to the computer is removed from the printer's memory.
❏You need Adobe Reader to view the received faxes because they are saved as PDF les.
Using the Fax Icon on the Task Bar (Windows)
You can check for new faxes and the operation status by using the fax icon displayed on the Windows taskbar.
1. Check the icon.
❏: Standing by.
❏: Checking for new faxes.
❏: Importing new faxes is complete.
User's Guide
Faxing
136
2. Right-click the icon, and then click Open the received fax folder.
e received fax folder is displayed. Check the date and the sender in the le name, and then open the PDF
le.
While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check
new faxes now.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
Using the Notication Window (Windows)
When you set to notify you the new faxes exist, a notication window is displayed near the task bar for each the
fax.
1. Check the notication screen displayed on your computer screen.
Note:
e notication screen disappears if no operation is performed for a given length of time. You can change the
notication settings such as the display time.
2. Click anywhere in the notication screen, except for the button.
e folder you specied to save new faxes opens. Check the date and the sender in the le name, and then
open the PDF le.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
Checking for New Faxes (Mac OS)
You can check for new faxes using one of the following methods. is is available only on computers set to "Save"
(save faxes on this computer).
❏Open the received fax folder (specied in Received Fax Output Settings.)
❏Open the Fax Receive Monitor and click Check new faxes now.
❏Notication that new faxes have been received
Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility,
the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived.
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
You can open the save folder from the computer specied to receive faxes when selecting "Save" (save faxes on this
computer).
1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor.
2. Select the printer and click Open folder, or double click the printer name.
User's Guide
Faxing
137
3. Check the date and the sender in the le name, and then open the PDF le.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number)
Information sent from the sender is displayed as the sender's number. is number may not be displayed depending on
the sender.
Using Other Faxing Features
Printing Fax Report Manually
1. Select Fax on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Press OK button and select More.
3. Select Fax Report.
4. Select the report you want to print, and then follow the on-screen instructions.
Note:
You can change the report format. From the home screen, select Settings > Fax Settings > Report Settings, and then
change the Attach Fax image to report or Report Format settings.
Related Information
&“More” on page 130
&“Report Settings Menu” on page 77
User's Guide
Faxing
138
Relling Ink
Checking the Ink Levels
To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
You can check the approximate ink levels from the computer.
c
Important:
Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Checking the Ink Levels - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Checking the Ink Levels - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles.
e following are the codes for genuine Epson ink bottles.
User's Guide
Relling Ink
139
c
Important:
❏Epson warranty does not cover damage caused by inks other than those specied, including any genuine Epson
ink not designed for this printer or any third party ink.
❏Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Note:
❏Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
For Europe
Product BK: Black C: Cyan M: Magenta Y: Yellow
ET-4700 104 104 104 104
L5190 103 103 103 103
Note:
Visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
For Australia and New Zealand
BK: Black C: Cyan M: Magenta Y: Yellow
522 522 522 522
For China
BK: Black C: Cyan M: Magenta Y: Yellow
004 004 004 004
For Asian countries except for China
BK: Black C: Cyan M: Magenta Y: Yellow
003 003 003 003
Related Information
&“Technical Support Web Site” on page 213
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
User's Guide
Relling Ink
140
Storing precautions for ink
❏Keep the ink bottles out of direct sunlight.
❏Do not store the ink bottles in high or freezing temperatures.
❏Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏Once you open an ink bottle, we recommend using it as soon as possible.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
Handling precautions for relling ink
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the ink tank when your printer indicates to rell ink. e yields quoted for you do not include this
reserve.
❏Use ink bottles with the correct part code for this printer.
❏e ink for this printer must be handled carefully. Ink may splatter when the ink tanks are lled or relled with
ink. If ink gets on your clothes or belongings, it may not come o.
❏Do not shake too vigorously or squeeze the ink bottles.
❏For optimum print results do not maintain low ink levels for extended periods of time.
❏To obtain optimum printing results, rell the ink tanks to the upper line at least once every year.
❏Prolonged use of the printer when the ink level is below the lower line could damage the printer. Epson
recommends lling the ink tank to the upper line when the printer is not operating to reset the ink level.
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from all ink tanks during maintenance
operations such as print head cleaning. Ink may also be consumed when you turn the printer on.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏e ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Relling the Ink Tanks
Ink can be relled at any time.
User's Guide
Relling Ink
141
c
Important:
Epson recommends the use of genuine Epson ink bottles.
1. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Reset Ink Level.
3. Press the
x
button.
4. Conrm the message, and then press the
x
button.
5. Open the ink tank cover.
6. Open the ink tank cap.
c
Important:
Make sure that the color of the ink tank matches the ink color that you want to rell.
User's Guide
Relling Ink
142
7. While holding the ink bottle upright, turn the cap slowly to remove it.
c
Important:
❏Be careful not to spill any ink.
❏Do not touch the top of the ink bottle aer removing the cap; otherwise you may be smeared with ink.
8. Align the tip of the bottle with the lling port, and then stand the bottle slowly to insert it into the lling port.
c
Important:
Do not allow the top of the ink bottle to hit against any objects aer removing its cap; otherwise ink may spill.
User's Guide
Relling Ink
143
9. Insert the top of the ink bottle securely into the lling port of the tank to rell the tank with ink.
Ink pours into the tank just by holding the bottle normally without squeezing. e ink ow stops
automatically when the ink is lled to the upper line.
Note:
❏If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.
❏You can reset the ink levels even if you did not ll the ink to the upper line. However, this printer cannot generate
notications and stop operations before ink levels drop below the lower line.
10. When you have nished relling the ink, remove the ink bottle, and then close the ink tank cap securely.
c
Important:
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
User's Guide
Relling Ink
144
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
11. Close the ink tank cover rmly and then press the
x
button.
12. Select the color of the ink you relled up to the upper line.
13. Press the
x
button to reset the ink level.
14. Conrm the message, and then press the OK button.
c
Important:
If you continue to use the printer aer resetting the ink level without relling the ink tank to the upper line, printing
may be performed without ink and this may damage the printer. Before you start printing, make sure you visually
check the ink levels in all of the ink tanks.
Related Information
&“Ink Bottle Codes” on page 139
&“Ink Bottle Handling Precautions” on page 140
&“Ink Spilled” on page 200
User's Guide
Relling Ink
145
Maintaining the Printer
Preventing the Print Head from Drying
Always use the power button when turning the printer on and o.
Check that the power light is o before you disconnect the power cord.
e ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it
from drying, make sure the print head is capped properly to prevent the ink from drying.
When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may
not be capped properly. If the print head is le as it is, it will dry out causing nozzles (ink outlets) to clog.
In these cases, turn the printer on and o again as soon as possible to cap the print head.
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏Do not open the inner cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Because print head cleaning uses some ink, clean the print head only if quality declines.
❏When ink is low, you may not be able to clean the print head.
❏If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We
recommend to turn o the printer. If print quality has still not improved, run Power Cleaning. If it has still not
improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
User's Guide
Maintaining the Printer
146
5. Examine the printed pattern.
❏If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not
clogged. Select No to close the nozzle check feature. No further steps are necessary.
❏If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be
clogged. Go to the next step.
6. Select Yes , and then follow the on-screen instructions to clean the print head.
7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Accessing the Printer Driver” on page 79
Checking and Cleaning the Print Head - Mac OS
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
User's Guide
Maintaining the Printer
147
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Running Power Cleaning
e Power Cleaning utility allows you to replace all of the ink inside the ink tubes. In the following situations, you
may need to use this feature to improve the print quality.
❏You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows.
❏You performed the nozzle check and head cleaning several times and then waited for at least 12 hours without
printing, but print quality still did not improve.
Before running this feature, read the following instructions.
c
Important:
Make sure that there is enough ink in the ink tanks.
Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product.
c
Important:
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. erefore, to avoid
unnecessary ink usage, you must wait 12 hours before you try it again.
c
Important:
is feature eects the service life of the ink pads. e ink pads reach their capacity earlier by running this feature. If
the ink pads have reached the end of their service life, contact Epson Support to request replacement.
Note:
When the ink levels are insucient for Power Cleaning, you cannot run this feature. Even in this case, the levels for printing
may remain.
Running Power Cleaning - Control Panel
Read the instructions for Power Cleaning before running this feature.
1. Turn o the printer.
2. While holding down the button, press the
P
button to display the conrmation screen until the power
light ashes.
User's Guide
Maintaining the Printer
148
3. Follow the on-screen instructions to run the Power Cleaning feature.
Note:
If you cannot run this feature, solve the problems that are displayed on the screen. Next, follow this procedure from step
1 to run this feature again.
4. Aer running this feature, run the nozzle check to make sure the nozzles are not clogged.
For details on how to run the nozzle check, see the related information below.
Related Information
&“Checking and Cleaning the Print Head” on page 146
Running Power Cleaning - Windows
1. Access the printer driver window.
2. Click Power Cleaning on the Maintenance tab.
3. Follow the on-screen instructions.
Note:
If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this
procedure from step 1 to run this feature again.
Related Information
&“Accessing the Printer Driver” on page 79
Running Power Cleaning - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Power Cleaning.
4. Follow the on-screen instructions.
Note:
If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this
procedure from step 1 to run this feature again.
Aligning the Print Head
If print results contain the following problems, align the print head to improve the printouts.
❏Vertical lines look misaligned or the printouts look blurry
❏Horizontal banding occurs at regular intervals
User's Guide
Maintaining the Printer
149
Aligning the Print Head - Control Panel
1. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Print Head Alignment.
3. Select the adjustment menu you want to adjust to improve the printouts according to the status of the print
results.
❏Vertical lines look misaligned or the printouts look blurry : Select Vertical Alig nment.
❏Horizontal banding occurs at regular intervals: Select Horizontal Alignment.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A4-size plain paper in the rear paper feed slot.
2. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper path.
Repeat this procedure until the paper is not smeared with ink.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Cleaning the ADF
When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly,
clean the ADF.
User's Guide
Maintaining the Printer
150
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the ADF cover.
2. Use a so, moist cloth to clean the roller and the interior of the ADF.
c
Important:
❏Using a dry cloth may damage the surface of the roller.
❏Use the ADF aer the roller has dried.
3. Open the document cover.
User's Guide
Maintaining the Printer
151
4. Clean the part that is shown in the illustration.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
User's Guide
Maintaining the Printer
152
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer -
Control Panel
e information is printed together with the nozzle check pattern.
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
User's Guide
Maintaining the Printer
153
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Checking the Total Number of Pages Fed Through the Printer -
Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
Related Information
&“Accessing the Printer Driver” on page 79
Checking the Total Number of Pages Fed Through the Printer - Mac
OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer and Option Information.
User's Guide
Maintaining the Printer
154
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
OS Browser
Windows XP SP3 or later Microsoft Edge, Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Settings > Network Settings > Connection Check from the control panel to start the connection check.
Press the
x
button or the OK button to print the network connection report. Check the printer's IP address
on the printed network connection report.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
User's Guide
Network Service and Software Information
155
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
&“Using Epson iPrint” on page 103
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Open the printer list on the computer.
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in
Hardware and Sound.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound (or
Hardware).
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web Ser vice tab and click the URL.
Running Web Cong on Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Application for Scanning Documents and Images
(Epson Scan 2)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
See the application's help for details.
Starting on Windows
Note:
For Windows Server operating systems, make sure the Desktop Experience feature is installed.
User's Guide
Network Service and Software Information
156
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS
Note:
Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
&“Scanning Using Epson Scan 2” on page 116
&“Installing the Latest Applications” on page 162
Adding the Network Scanner
Before using Epson Scan 2, you need to add the network scanner.
1. Start the soware, and then click Add on the Scanner Settings screen.
Note:
❏If Add is grayed out, click Enable Editing.
❏If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect
to another network, select Scanner > Settings to open the Scanner Settings screen.
2. Add the network scanner. Enter the following items, and then click Add.
❏Model: Select the scanner you want to connect to.
❏Name: Enter the scanner name within 32 characters.
❏Search for Network: When the computer and the scanner are on the same network, the IP address is
displayed. If it is not displayed, click the button. If the IP address is still not displayed, click Enter
address, and then enter the IP address directly.
3. Select the scanner on the Scanner Settingsscreen, and then click OK.
Application for Conguring Scanning Operations
from the Control Panel (Epson Event Manager)
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
User's Guide
Network Service and Software Information
157
Note:
Windows Server operating systems are not supported.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > Event Manager.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS
Go > Applications > Epson Soware > Event Manager.
Related Information
&“Installing the Latest Applications” on page 162
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility)
FAX Utility is an application that allows you to congure various settings for sending faxes from a computer. You
can create or edit the contacts list to be used when sending a fax, congure to save received faxes in PDF format on
the computer, and so on. See the application's help for details.
Note:
❏Windows Server operating systems are not supported.
❏Make sure you have installed the printer driver before installing FAX Utility.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and select Epson Soware > FAX Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and select All Programs (or Programs) > Epson Soware > FAX Utility.
Starting on Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Related Information
&“Receiving Faxes on a Computer” on page 135
&“Installing the Latest Applications” on page 162
User's Guide
Network Service and Software Information
158
Application for Sending Faxes (PC-FAX Driver)
PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for
details.
Note:
❏Windows Server operating systems are not supported.
❏e operation diers depending on the application you used to create the document. See the application's help for details.
Accessing from Windows
In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
Preferences or Properties.
Accessing from Mac OS
In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
Fax Settings or Recipient Settings from the pop-up menu.
Related Information
&“Sending a Fax from a Computer” on page 131
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 158
Application for Printing Images (Epson Photo+)
Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also
perform image correction and adjust the position while viewing a preview of your document. You can also
brighten up your images by adding text and stamps wherever you like. When printing on genuine Epson photo
paper, the ink performance is maximized creating a beautiful nish with excellent coloring.
See the application's help for details.
Note:
❏Windows Server operating systems are not supported.
❏To use this application the printer driver for this printer must be installed.
❏You can also print images by using Epson Easy Photo Print. See the application's help for details.
Starting
❏Windows 10/Windows Server 2016
Click the start button, and then select Epson Soware > Epson Photo+.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs or Programs > Epson Soware > Epson Photo+.
User's Guide
Network Service and Software Information
159
Starting on Mac OS
Select Go > Applications > Epson Soware > Epson Photo+.
Related Information
&“Installing the Latest Applications” on page 162
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏Windows Server operating systems are not supported.
❏Mac OS is not supported.
❏Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
&“Installing the Latest Applications” on page 162
Application for Scanning and Transferring Images
(Easy Photo Scan)
Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer
or cloud service. You can also easily adjust the scanned image. See the application's help for details.
Note:
❏Windows Server operating systems are not supported.
❏To use this application, the scanner driver Epson Scan 2 needs to be installed.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > Easy Photo Scan.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Easy Photo Scan.
Starting on Mac OS
Select Go > Applications > Epson Soware > Easy Photo Scan.
User's Guide
Network Service and Software Information
160
Software Update Tools (EPSON Software Updater)
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Application for Conguring Multiple Devices
(EpsonNet Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
❏Windows 10/Windows Server 2016
Click the start button, and then select EpsonNet > EpsonNet Cong.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
User's Guide
Network Service and Software Information
161
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong SE > EpsonNet
Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
2. Start EPSON Soware Updater.
e screenshot is an example on Windows.
3. For Windows, select your printer, and then click to check for the latest available applications.
4. Select the items you want to install or update, and then click the install button.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide
Network Service and Software Information
162
Note:
❏You can download the latest applications from the Epson website.
http://www.epson.com
❏If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 161
&“Uninstalling Applications” on page 163
Updating the Printer's Firmware using the Control
Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Firmware Update > Update.
Note:
Enable Notication to set the printer to regularly check for available rmware updates.
3. Check the message displayed on the screen and press the OK button to start searching for available updates.
4. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
❏Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
❏If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
User's Guide
Network Service and Software Information
163
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
User's Guide
Network Service and Software Information
164
3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the menu > Printers &
Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 161
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏Epson iPrint
is Application is for iOS and Android, and allows you to print from a smart phone or tablet. You can print
documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
User's Guide
Network Service and Software Information
165
Solving Problems
Checking the Printer Status
Checking Error Codes on the LCD Screen
A code is displayed on the LCD screen if there is an error or information that requires your attention. If a code is
displayed, follow the solutions below to solve the problem.
Code Situation Solutions
E-01 A printer error has occurred. Open the inner cover and remove any paper or protective material
inside the printer. Turn the power o and on again.
E-02 A scanner error has occurred. Turn the power o and on again.
E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
However, non-printing features such as scanning are available.
E-12 A borderless printing ink pad needs
to be replaced.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part.
Borderless printing is not available, but printing with a border is
available.
W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some cases, you
need to turn the power o and on again.
W-11 An ink pad is nearing the end of its
service life.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be
displayed until the ink pad is replaced.
Press the
x
button to resume printing.
W-14 A borderless printing ink pad is
nearing the end of its service life.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part. The
message will be displayed until the ink pad is replaced.
Press the
x
button to resume printing.
I-22 Set Wi-Fi from the Push Button
(WPS).
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
I-23 Set Wi-Fi from the PIN Code (WPS).Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
I-31 Set Wi-Fi from the Wi-Fi Auto
Connect.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
I-41 Paper Setup Auto Display is
disabled. Some functions cannot be
used.
If Paper Setup Auto Display is disabled, you cannot use AirPrint. To
use AirPrint, enable Paper Setup Auto Display.
User's Guide
Solving Problems
166
Code Situation Solutions
I-60 Your computer may not support
WSD (Web Services for Devices).
The scan to computer (WSD) feature is only available for computers
running English versions of Windows 10, Windows 8.1, Windows 8,
Windows 7 or Windows Vista. Make sure that the printer is correctly
connected to the computer.
Recovery
Mode
The printer has started in recovery
mode because the rmware update
failed.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
&“Removing Jammed Paper” on page 168
&“Contacting Epson Support” on page 214
&“Installing the Latest Applications” on page 162
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 79
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
User's Guide
Solving Problems
167
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 161
&“Installing the Latest Applications” on page 162
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
❏Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
User's Guide
Solving Problems
168
Removing Jammed Paper from Inside the Printer
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Raise the control panel.
2. Open the inner cover.
3. Remove the jammed paper.
User's Guide
Solving Problems
169
c
Important:
Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
4. Close the inner cover.
5. Close the control panel.
User's Guide
Solving Problems
170
Removing Jammed Paper from the ADF
1. Open the ADF cover.
2. Remove the jammed paper.
3. Raise the ADF input tray.
c
Important:
Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be
damaged.
User's Guide
Solving Problems
171
4. Remove the jammed paper.
5. Close the ADF cover until it clicks.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
Related Information
&“Environmental Specications” on page 206
&“Paper Handling Precautions” on page 47
&“Available Paper and Capacities” on page 45
&“List of Paper Type” on page 51
Paper Jams
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide
Solving Problems
172
❏Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
&“Removing Jammed Paper” on page 168
&“Loading Paper in the Rear Paper Feed” on page 48
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Several Sheets of Paper are Fed at a Time
❏Load one sheet of paper at a time.
❏When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
Paper Out Error Occurs
When a paper out error occurs although paper is loaded in the rear paper feed, reload paper in the center of the
rear paper feed.
Original Does Not Feed in the ADF
❏Use originals supported by the ADF.
❏Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
❏Clean the inside of the ADF.
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏On the screen for copy, scan, or fax, check that the ADF icon is on. If it is o, place the originals again.
User's Guide
Solving Problems
173
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns O Automatically
❏Select Power O Settings in Settings, and then disable the Power O If Inactive and Power O If
Disconnected settings.
❏Disable the Power O Timer setting in Settings.
Note:
Your produc t may have the Power O Settings or Power O Timer feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
User's Guide
Solving Problems
174
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 41
Checking the Connection (Network)
❏When you have changed your wireless router or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the wireless router or reset the network settings for the printer. If this
does not solve the problem, see the documentation for the wireless router.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
&“Connecting to a Computer” on page 21
&“Printing a Network Connection Report” on page 34
User's Guide
Solving Problems
175
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 176
&“Installing the Latest Applications” on page 162
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
❏Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
User's Guide
Solving Problems
176
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing the Latest Applications” on page 162
User's Guide
Solving Problems
177
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vie w d e v i c e s a n d p r i n t e r s (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
User's Guide
Solving Problems
178
When You Cannot Make Network Settings
❏Tur n o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Select Settings > Network Settings > Connection Check, and then print the network connection report. If an
error has occurred, check the network connection report and then follow the printed solutions.
Related Information
&“Printing a Network Connection Report” on page 34
&“Messages and Solutions on the Network Connection Report” on page 35
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple wireless routers at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the printer.
Disable the tethering function on the smart device if it is enabled.
User's Guide
Solving Problems
179
❏You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.
❏A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.
User's Guide
Solving Problems
180
Related Information
&“Checking the SSID Connected to the Printer” on page 181
&“Checking the SSID for the Computer” on page 181
Checking the SSID Connected to the Printer
You can check the SSID by printing a network connection report, network status sheet, or on Web Cong.
Related Information
&“Printing a Network Connection Report” on page 34
&“Printing a Network Status Sheet” on page 40
Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide
Solving Problems
181
Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Ethernet Connection Becomes Unstable
When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Ecient Ethernet), the
following problems may occur depending on the hub or router that you are using.
❏Connection becomes unstable, the printer is connected and disconnected again and again.
❏Cannot connect to the printer.
❏e communication speed becomes slow.
Follow the steps below to disable IEEE802.3az for the printer and then connect.
1. Remove the Ethernet cable connected to the computer and the printer.
2. When IEEE802.3az for the computer is enabled, disable it.
See the documentation provided with the computer for details.
3. Connect the computer and the printer with an Ethernet cable directly.
4. On the printer, print a network connection report.
5. Check the printer's IP address on the network connection report.
6. On the computer, access Web Cong.
Launch a Web browser, and then enter the printer's IP address.
7. Select Advanced Settings from the list at the top right of the window.
8. Select Network Settings > Wi r e d L A N .
9. Select OFF for IEEE 802.3az.
10. Click Next.
User's Guide
Solving Problems
182
11. Click OK.
12. Remove the Ethernet cable connected to the computer and the printer.
13. If you disabled IEEE802.3az for the computer in step 2, enable it.
14. Connect the Ethernet cables that you removed in step 1 to the computer and the printer.
If the problem still occurs, devices other than the printer may be causing the problem.
Related Information
&“Printing a Network Connection Report” on page 34
&“Running Web Cong on a Web Browser” on page 155
Cannot Print from an iPhone or iPad
❏Connect the iPhone or iPad to the same network (SSID) as the printer.
❏Enable Paper Setup Auto Display in the following menus.
Settings > Printer Setup > Paper Source Settings > Paper Setup Auto Display
❏Enable the AirPrint setting on Web Cong.
Related Information
&“Connecting to a Smart Device” on page 22
&“Application for Conguring Printer Operations (Web Cong)” on page 155
Printout Problems
Printout is Scued or Color is Missing
❏If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not
be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are
clogged.
❏If you printed when the ink levels were too low to be seen in the ink tank windows, rell the ink tanks to the
upper lines and then use the Power Cleaning utility to replace the ink inside the ink tubes. Aer you use the
utility, perform a nozzle check to see if print quality has improved.
Related Information
&“Checking and Cleaning the Print Head” on page 146
&“Relling the Ink Tanks” on page 141
&“Running Power Cleaning” on page 148
User's Guide
Solving Problems
183
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 146
Colored Banding Appears at Intervals of Approximately 2.5 cm
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head.
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“Aligning the Print Head” on page 149
Blurry Prints, Vertical Banding, or Misalignment
User's Guide
Solving Problems
184
Align the print head using the Vertic al Alignment feature.
Related Information
&“Aligning the Print Head” on page 149
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Make sure the initial ink charging is complete.
❏Rell the ink tank if the ink level is below the lower line.
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
User's Guide
Solving Problems
185
Checking the ink bottle
❏Use ink bottles with the correct part code for this printer.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Related Information
&“Checking and Cleaning the Print Head” on page 146
&“Aligning the Print Head” on page 149
&“Available Paper and Capacities” on page 45
&“List of Paper Type” on page 51
&“Paper Handling Precautions” on page 47
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏When vertical banding appears or the paper is smeared, clean the paper path.
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Cleaning the Paper Path for Ink Smears” on page 150
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
User's Guide
Solving Problems
186
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 150
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
&“Adjusting the Print Color” on page 93
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏Control panel
Change the Expansion setting.
❏Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏Mac OS
Change the Expansion setting from the print dialog's Print Settings menu.
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏Select the appropriate Original Size in the copy settings.
❏Select the appropriate paper size setting.
User's Guide
Solving Problems
187
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Placing Originals on the Scanner Glass” on page 53
&“Cleaning the Scanner Glass” on page 152
&“Printable Area” on page 201
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏Clean the paper path.
❏Clean the scanner glass.
❏Clean the ADF.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
❏When the paper is smeared, lower the copy density setting.
User's Guide
Solving Problems
188
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 150
&“Cleaning the Scanner Glass” on page 152
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏Lower the copy density setting on the control panel.
Banding Appears when Copying from the ADF
Depending on the original, banding may appear when copying from the ADF.
❏Copy from the scanner glass.
❏Copy using a higher quality setting.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 163
&“Installing the Latest Applications” on page 162
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
User's Guide
Solving Problems
189
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Wi n d ow s
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏Disable quiet mode. is feature slows down the printing speed.
❏Control Panel
Select on the home screen, and then disable Quiet Mode.
❏Wi n d ow s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing or Copying Slows Down Dramatically During Continuous
Operation
Printing or Copying slows down to prevent the printer mechanism from overheating and being damaged.
However, you can continue operation. To return to normal speed, leave the printer idle for at least 30 minutes. e
speed does not return to normal if the power is o.
Cannot Start Scanning
❏If you are scanning with the ADF, check that the document cover and ADF cover are closed.
❏Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
❏If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏Make sure that the correct printer (scanner) is selected on Epson Scan 2.
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should be
displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
❏Wi n d o w s 1 0
Click on the start button, and then select Windows System > Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
User's Guide
Solving Problems
190
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
&“Uninstalling Applications” on page 163
&“Installing the Latest Applications” on page 162
Cannot Start Scanning when Using the Control Panel
❏Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏Check the scanning setting assigned in Epson Event Manager.
Related Information
&“Application for Scanning Documents and Images (Epson Scan 2)” on page 156
&“Application for Conguring Scanning Operations from the Control Panel (Epson Event Manager)” on
page 157
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏Clean the scanner glass.
❏Remove any trash or dirt that adheres to the original.
❏Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
&“Cleaning the Scanner Glass” on page 152
User's Guide
Solving Problems
191
Straight Lines Appear when Scanning from ADF
❏Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏Remove any trash or dirt that adheres to the original.
The Image Quality Is Rough
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 116
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
❏When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
&“Placing Originals on the Scanner Glass” on page 53
&“Scanning Using Epson Scan 2” on page 116
Text is Blurred
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 116
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
User's Guide
Solving Problems
192
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏Change the resolution, and then scan again.
Related Information
&“Scanning Using Epson Scan 2” on page 116
Cannot Scan the Correct Area on the Scanner Glass
❏Make sure the original is placed correctly against the alignment marks.
❏If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&“Placing Originals on the Scanner Glass” on page 53
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Text L angua ge is set correctly on the Text
tab.
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, the black color area becomes larger.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
Related Information
&“Scanning Using Epson Scan 2” on page 116
User's Guide
Solving Problems
193
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
&“Uninstalling Applications” on page 163
&“Installing the Latest Applications” on page 162
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Related Information
&“Scanning Using Epson Scan 2” on page 116
Scanning Slows Down Dramatically During Continuous Scanning
Scanning slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue scanning. To return to normal scanning speed, leave the printer idle for at least 30 minutes. Scanning
speed does not return to normal if the power is o.
User's Guide
Solving Problems
194
Scanning Stops when Scanning to PDF/Multi-TIFF
❏When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏When scanning large volumes, we recommend scanning in grayscale.
❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&“Scanning Using Epson Scan 2” on page 116
Problems when Sending and Receiving Faxes
Related Information
&“Cannot Send or Receive Faxes” on page 195
&“Cannot Send Faxes” on page 196
&“Cannot Send Faxes to a Specic Recipient” on page 197
&“Cannot Send Faxes at a Specied Time” on page 197
&“Cannot Receive Faxes” on page 197
&“Sent Fax Quality Is Poor” on page 198
&“Faxes Are Sent at the Wrong Size” on page 198
&“Received Fax Quality Is Poor” on page 198
&“Received Faxes Are Not Printed” on page 198
Cannot Send or Receive Faxes
❏Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
❏Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
❏If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
❏Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
❏To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL lter to the line. Contact your DSL provider.
❏If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
❏Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is o.
❏To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer. e PC-FAX Driver is installed
together with FAX Utility.
User's Guide
Solving Problems
195
❏In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c e s a n d p r i nt e r s in
Hardware and Sound.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Wind ow s 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Wind ow s Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
❏Wind ow s X P
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
❏In Mac OS, check the following.
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
&“Connecting to a Phone Line” on page 65
&“Basic Settings Menu” on page 75
&“Uninstalling Applications” on page 163
&“Installing the Latest Applications” on page 162
Cannot Send Faxes
❏Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
&“Cannot Send or Receive Faxes” on page 195
User's Guide
Solving Problems
196
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. A hyphen is entered as the pause
mark. One pause is about three seconds. Add multiple pauses as needed.
❏If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient in Contacts Manager > Edit , and then change Communication
Mode to Slow(9,600bps).
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 123
&“Managing Contacts” on page 55
&“Cannot Send or Receive Faxes” on page 195
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
&“Sending Faxes in Monochrome at a Specied Time (Send Fax Later)” on page 124
&“Basic Settings Menu” on page 75
Cannot Receive Faxes
❏If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏e number of received documents has reached the maximum of 100 documents.
❏e printer's memory is full (100%).
❏Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
❏Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been
registered to this list are blocked when Caller not in Contacts in Rejection Fax is enabled.
Related Information
&“Cannot Send or Receive Faxes” on page 195
User's Guide
Solving Problems
197
Sent Fax Quality Is Poor
❏Clean the scanner glass.
❏Clean the ADF.
❏Change the Density setting on the control panel.
❏If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
❏Enable the ECM setting on the control panel.
Related Information
&“Fax Send Settings” on page 129
&“Cleaning the Scanner Glass” on page 152
&“Cleaning the ADF” on page 150
Faxes Are Sent at the Wrong Size
❏When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
&“Fax Send Settings” on page 129
&“Placing Originals” on page 51
&“Cleaning the Scanner Glass” on page 152
Received Fax Quality Is Poor
❏Enable the ECM setting on the control panel.
❏Contact the sender and ask them to send using a higher quality mode.
❏Reprint the received fax. Select Fax > Menu > More > Reprint Faxes to reprint the fax.
Related Information
&“More” on page 130
&“Basic Settings Menu” on page 75
Received Faxes Are Not Printed
If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
User's Guide
Solving Problems
198
Related Information
&“Checking the Printer Status” on page 166
&“Removing Jammed Paper” on page 168
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data Aer Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data Aer Split, and then adjust reshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
Related Information
&“Receive Settings Menu” on page 76
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
e sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
User's Guide
Solving Problems
199
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Control panel
Select on the home screen, and then enable Quiet Mode.
❏Windows printer driver
Enable Quiet Mode on the Main tab.
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏Epson Scan 2
Click the button to open the Conguration window. Next, set the Quiet Mode on the Scan tab.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is le o for a long time, the clock may show the wrong time.
Related Information
&“Menu Options for Printer Setup” on page 58
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
A Message Prompting You to Reset the Ink Levels is Displayed
Rell all or the specied ink tanks, select the color that you relled on the LCD screen, and then reset the ink
levels.
Depending on the usage conditions, the message may be displayed when there is still ink in the tank.
Related Information
&“Relling the Ink Tanks” on page 141
Ink Spilled
❏If ink adheres to the area around the tank, wipe it o using a napless, clean cloth or cotton swab.
❏If ink spills on the desk or oor, wipe it o immediately. When ink is dried, it will be dicult to remove the
smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth.
❏If ink gets on your hands, wash them with water and soap.
User's Guide
Solving Problems
200
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
Weight of Paper
*
Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 41.0 mm (1.61 in.)
D 37.0 mm (1.46 in.)
Borderless printing
A 44.0 mm (1.73 in.)
B 40.0 mm (1.57 in.)
User's Guide
Appendix
201
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 41.0 mm (1.61 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Eective Pixels 10200×14040 pixels (1200 dpi)
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Scanning Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output Resolution 50 to 9600 dpi in 1 dpi increments
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
Fax Specications
Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3)
User's Guide
Appendix
202
Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone
systems
Speed Up to 33.6 kbps
Resolution Monochrome
❏Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.)
❏Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
❏Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
Color
200×200 dpi
Page Memory Up to 100 pages (when received ITU-T No.1 chart in monochrome draft mode)
Redial
*
2 times (with 1 minute intervals)
Interface RJ-11 Phone Line, RJ-11 Telephone set connection
* The specications may dier by country or region.
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 ✓-
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print,
Remote Print)
IPv4 ✓-
AirPrint (iOS, Mac OS) IPv4, IPv6 ✓iOS 5 or later, Mac
OS X v10.7 or later
Google Cloud Print IPv4, IPv6 ✓-
User's Guide
Appendix
203
Functions Supported Remarks
Network Scanning Epson Scan 2 IPv4, IPv6 ✓-
Event Manager IPv4 ✓-
Epson Connect (Scan to
Cloud)
IPv4 - -
AirPrint (Scan) IPv4, IPv6 ✓OS X Mavericks or
later
ADF (2-sided scanning) - -
Fax Send a fax IPv4 ✓-
Receive a fax IPv4 ✓-
AirPrint (Faxout) IPv4, IPv6 ✓OS X Mountain
Lion or later
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
20 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*2*3
Wireless Securities
*4
WEP (64/128bit), WPA2-PSK (AES)
*5
*1 IEEE802.11n is only available for the HT20.
*2 Not supported for IEEE 802.11b.
*3 Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection.
*4 Wi-Fi Direct supports WPA2-PSK (AES) only.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Ecient Ethernet)
*2*3
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
User's Guide
Appendix
204
*2 The connected device should comply with IEEE802.3az standards.
*3 IEEE802.3az is disabled by default. See "Related Information" to enable this setting.
Related Information
&“Enabling Energy Ecient Ethernet” on page 42
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan Mac OS X v10.9.x or later
Fax Mac OS X v10.8.x or later
Google Cloud Print
Dimensions
Dimensions Storage
❏Width: 375 mm (14.8 in.)
❏Depth: 347 mm (13.7 in.)
❏Height: 237 mm (9.3 in.)
Printing
❏Width: 375 mm (14.8 in.)
❏Depth: 578 mm (22.8 in.)
❏Height: 253 mm (10.0 in.)
Weight
*
Approx. 5.0 kg (11.0 lb)
* Without the ink and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.4 to 0.2 A 0.2 A
User's Guide
Appendix
205
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.3 W
Sleep mode: Approx. 0.7 W
Power o: Approx. 0.2 W
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.3 W
Sleep mode: Approx. 0.7 W
Power o: Approx. 0.3 W
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Bottles
Storage Temperature -20 to 40 °C (-4 to 104 °F)
*
Freezing Temperature -15 °C (5 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later
User's Guide
Appendix
206
❏macOS High Sierra/macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac
OS X v10.7.x/Mac OS X v10.6.8
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is equipment contains the following wireless module.
Manufacturer: Seiko Epson Corporation
Type: J26H006
is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. is equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
C622A
User's Guide
Appendix
207
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Standards and Approvals for Australian Model
EMC AS/NZS CISPR32 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C622A
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Standards and Approvals for New Zealand Model
General Warning
e grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the
item complies with the minimum conditions for connection to its network. It indicates no endorsement of the
product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will
work correctly in all respects with another item of Telepermitted equipment of a dierent make or model, nor does
it imply that any product is compatible with all of Telecom's network services.
Telepermitted equipment only may be connected to the EXT telephone port. is port is not specically designed
for 3-wire-connected equipment. 3-wire-connected equipment might not respond to incoming ringing when
attached to this port.
Important Notice
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not
dependent on local power, is available for emergency use.
is equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it
is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
is equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
User's Guide
Appendix
208
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting and Storing the Printer
When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the
printer.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
User's Guide
Appendix
209
c
Important:
❏When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the
printer, placing it vertically, or turning it upside down; otherwise ink may leak.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
❏Do not put opened ink bottles in the box with printer.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
User's Guide
Appendix
210
6. Make sure to install the cap onto the ink tank securely.
7. Close the Ink Tank Cover securely.
8. Prepare to pack the printer as shown below.
9. Place the printer in the plastic bag and fold it closed.
10. Pack the printer in its box using the protective materials.
c
Important:
Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box;
otherwise ink may leak.
If print quality has declined the next time you print, clean and align the print head.
User's Guide
Appendix
211
Related Information
&“Part Names and Functions” on page 14
&“Checking and Cleaning the Print Head” on page 146
&“Aligning the Print Head” on page 149
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2018 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
User's Guide
Appendix
212
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod
touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
User's Guide
Appendix
213
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
User's Guide
Appendix
214
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
User's Guide
Appendix
215
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
User's Guide
Appendix
216
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
❏Technical support
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS JAKARTA
MANGGADUA
Ruko Mall Mangga Dua No. 48 Jl. Arteri
Mangga Dua, Jakarta Utara - DKI JAKARTA
(+6221) 62301104
jkt-admin@epson-indonesia.co.id
NORTH
SUMATERA
ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor
A-4, Medan - North Sumatera
(+6261) 42066090 / 42066091
mdn-adm@epson-indonesia.co.id
WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa
Barat 40116
(+6222) 4207033
bdg-admin@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak
Yogyakarta - DIY
(+62274) 581065
ygy-admin@epson-indonesia.co.id
EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma
Bangsa No. 116 - 118 Surabaya - JATIM
(+6231) 5355035
sby-admin@epson-indonesia.co.id
User's Guide
Appendix
217
Province Company Name Address Phone
E-mail
SOUTH
SULAWESI
ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae,
mariso, MAKASSAR - SULSEL 90125
(+62411) 8911071
mksr-admin@epson-
indonesia.co.id
WEST
KALIMANTAN
ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad
Yani - Pontianak Kalimantan Barat
(+62561) 735507 / 767049
pontianak-admin@epson-
indonesia.co.id
RIAU ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru
Riau
(+62761) 8524695
pkb-admin@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA
SUDIRMAN
Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav.
3 Jakarta Pusat - DKI JAKARTA 10220
(+6221) 5724335
ess@epson-indonesia.co.id
EAST JAWA ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29
Surabaya - Jawa Timur
(+6231) 5014949
esssby@epson-indonesia.co.id
BANTEN ESS SERPONG Ruko Mall WTC Matahari No. 953, Serpong-
Banten
(+6221) 53167051 / 53167052
esstag@epson-indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl. MT
Haryono No 970 Semarang - JAWA TENGAH
(+6224) 8313807 / 8417935
esssmg@epson-indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan
Sempaja Selatan Kecamatan Samarinda
UTARA - SAMARINDA - KALTIM
(+62541) 7272904
escsmd@epson-indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9
Ilir Palembang Sumatera Selatan
(+62711) 311330
escplg@epson-indonesia.co.id
EAST JAVA ESC JEMBER JL. Panglima Besar Sudirman Ruko no.1D
Jember-Jawa Timur (Depan Balai Penelitian
& Pengolahan Kakao)
(+62331) 488373 / 486468
jmr-admin@epson-indonesia.co.id
NORTH
SULAWESI
ESC MANADO Tekno Megamall Lt LG 11 TK 21, Kawasan
Megamas Boulevard, Jl Piere Tendean,
Manado - SULUT 95111
(+62431) 8890996
MND-ADMIN@EPSON-
INDONESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
http://www.epson.com.hk
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
User's Guide
Appendix
218
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: +60 1800-8-17349
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
User's Guide
Appendix
219
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (+632)441-9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.som.ph
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
User's Guide
Appendix
220