Table of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Changing the Connection Method to a Computer
- Changing the Network Connection to Ethernet from the Control Panel
- Changing the Wi-Fi Direct (Simple AP) Settings
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Fax Settings
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing a Watermark
- Printing Multiple Files Together
- Adjusting the Print Tone
- Printing to Emphasize Thin Lines
- Printing to Enhance Light Text and Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing from Smart Devices
- Canceling the Ongoing Job
- Printing from the Printer Driver on Windows
- Copying
- Scanning
- Faxing
- Refilling Ink and Replacing Maintenance Boxes
- Maintaining the Printer
- Preventing the Print Head from Drying
- Check if Nozzles are Clogged (Nozzle Check)
- Cleaning the Print Head (Head Cleaning)
- Power Cleaning the Print Head (Power Cleaning)
- Aligning the Print Head
- Cleaning the Paper Path
- Cleaning the ADF
- Cleaning the Scanner Glass
- Cleaning the Translucent Film
- Checking the Total Number of Pages Fed Through the Printer
- Network Service and Software Information
- Application for Configuring Printer Operations (Web Config)
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
- Application for Sending Faxes (PC-FAX Driver)
- Application for Printing Web Pages (E-Web Print)
- Software Update Tools (EPSON Software Updater)
- Application for Configuring Multiple Devices (EpsonNet Config)
- Installing the Latest Applications
- Updating the Printer's Firmware using the Control Panel
- Uninstalling Applications
- Printing Using a Network Service
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 3.3 cm
- Vertical Banding or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- Straight Lines Appear when Scanning from ADF
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Sending and Receiving Fax Problems
- Cannot Send or Receive Faxes
- Cannot Send Faxes
- Cannot Send Faxes to a Specific Recipient
- Cannot Send Faxes at a Specified Time
- Cannot Receive Faxes
- Memory Full Error Occurs
- Sent Fax Quality Is Poor
- Faxes Are Sent at the Wrong Size
- Received Fax Quality Is Poor
- Received Faxes Are Not Printed
- Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes
- Other Faxing Problems
- Other Problems
- Appendix
Epson M3170 User Manual
Displayed below is the user manual for M3170 by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
User's Guide
NPD6005-03 EN
Contents
About This Manual
Introduction to the Manuals...................7
Using the Manual to Search for Information. . . . . . . 7
Marks and Symbols.........................9
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................11
Safety Instructions for Ink................. 11
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up the
Printer................................12
Advisories and Warnings for Using the Printer. . 12
Advisories and Warnings for Transporting or
Storing the Printer.......................13
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the
Touchscreen........................... 13
Protecting Your Personal Information...........13
Printer Basics
Part Names and Functions...................14
Control Panel............................ 16
Basic Screen Conguration...................17
Icons displayed in the LCD Screen........... 17
Touch Screen Operations..................18
Basic Operations........................19
Entering Characters......................20
Viewing Animations........................20
Network Settings
Network Connection Types.................. 22
Ethernet Connection.....................22
Wi-Fi Connection....................... 22
Wi-Fi Direct (Simple AP) Connection.........23
Connecting to a Computer...................23
Connecting to a Smart Device................ 24
Connecting to a smart device over a wireless
router................................24
Connecting to an iPhone, iPad or iPod touch
using Wi-Fi Direct.......................24
Connecting to Android Devices using Wi-Fi
Direct................................27
Connecting to Devices other than iOS and
Android using Wi-Fi Direct................29
Making Wi-Fi Settings from the Printer..........33
Making Wi-Fi Settings by Entering the SSID
and Password...........................33
Making Wi-Fi Settings by Push Button Setup
(WPS)................................34
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................35
Making Wi-Fi Direct (Simple AP)
Connection Settings......................36
Making Advanced Network Settings..........37
Checking the Network Connection Status........38
Network Icon...........................39
Checking Detailed Network Information
from the Control Panel....................39
Printing a Network Connection Report........40
Replacing or Adding New Wireless Routers. . . . . 46
Changing the Connection Method to a Computer. . 46
Changing the Network Connection to Ethernet
from the Control Panel......................47
Changing the Wi-Fi Direct (Simple AP) Settings. . . 48
Disabling Wi-Fi from the Control Panel..........48
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 49
Restoring the Network Settings from the
Control Panel............................ 49
Preparing the Printer
Loading Papers........................... 51
Available Paper and Capacities..............51
Loading Paper in the Paper Cassette..........54
Loading Paper in the Rear Paper Feed Slot......57
Loading Envelopes and Precautions.......... 59
List of Paper Type....................... 60
Outputting Paper..........................60
Placing Originals..........................61
Available Originals for the ADF............. 61
Placing Originals on the ADF...............62
Placing Originals on the Scanner Glass. . . . . . . . 63
Managing Contacts........................65
Registering or Editing Contacts............. 65
Registering or Editing Grouped Contacts. . . . . . 66
Register Contacts on a Computer............66
User's Guide
Contents
2
Menu Options for Settings...................68
Menu Options for General Settings...........68
Menu Options for Maintenance............. 72
Menu Options for Print Status Sheet..........73
Menu Options for Print Counter.............74
Menu Options for Reports.................74
Menu Options for User Settings............. 74
Menu Options for Restore Default Settings.....74
Menu Options for Firmware Update..........75
Saving Power.............................75
Saving Power - Control Panel...............75
Fax Settings
Before Using Fax Features....................76
Connecting to a Phone Line..................76
Compatible Telephone Lines................76
Connecting the Printer to a Phone Line........77
Connecting Your Phone Device to the Printer. . . 78
Making the Printer Ready to Send and Receive
Faxes (Using Fax Setting Wizard).............. 80
Making Settings Individually for Printer's Fax
Features.................................81
Setting Receive Mode.....................82
Making Settings When You Connect an
External Phone Device....................83
Making Settings for Blocking Junk Faxes.......84
Making Settings to Save Received Faxes........84
Making Settings to Send and Receive Faxes
on a Computer..........................85
Menu Options for Fax Settings................86
Check Fax Connection....................86
Fax Setting Wizard.......................86
Receive Settings Menu....................87
Report Settings Menu.....................88
Basic Settings Menu......................88
Security Settings Menu....................90
Printing
Printing from the Printer Driver on Windows. . . . . 91
Accessing the Printer Driver................91
Printing Basics..........................91
Printing on 2-Sides.......................93
Printing Several Pages on One Sheet..........94
Printing and Stacking in Page Order (Reverse
Order Printing).........................94
Printing a Reduced or Enlarged Document. . . . . 95
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............95
Printing with a Header and Footer.......... 101
Printing a Watermark....................102
Printing Multiple Files Together............102
Adjusting the Print Tone..................103
Printing to Emphasize in Lines...........104
Printing to Enhance Light Text and Lines. . . . . 104
Printing Clear Bar Codes.................105
Canceling Printing......................105
Menu Options for the Printer Driver.........105
Printing from the Printer Driver on Mac OS. . . . . 108
Printing Basics.........................108
Printing on 2-Sides......................110
Printing Several Pages on One Sheet.........111
Printing and Stacking in Page Order (Reverse
Order Printing)........................111
Printing a Reduced or Enlarged Document. . . . 112
Canceling Printing......................112
Menu Options for the Printer Driver.........113
Making Operation Settings for the Mac OS
Printer Driver......................... 114
Printing from Smart Devices.................115
Using Epson iPrint......................115
Using Epson Print Enabler................116
Using AirPrint.........................117
Canceling the Ongoing Job..................118
Copying
Copying Basics...........................119
Copying on 2-Sides....................... 119
Copying Multiple Originals onto One Sheet. . . . . .120
Basic Menu Options for Copying............. 120
Advanced Menu Options for Copying..........120
Scanning
Scanning Using the Control Panel.............123
Scanning to a Computer (Event Manager). . . . . 123
Scanning to the Cloud...................127
Scanning Using WSD....................129
Scanning from a Computer..................131
Scanning Using Epson Scan 2..............131
Scanning from Smart Devices................134
Installing Epson iPrint...................134
Scanning Using Epson iPrint...............134
Faxing
Before Using Fax Features...................136
Sending Faxes Using the Printer..............136
Sending Faxes Using the Control Panel.......136
User's Guide
Contents
3
Various Ways of Sending Faxes.............138
Receiving Faxes on the Printer............... 140
Receiving Incoming Faxes.................141
Receiving Faxes by Making a Phone Call......142
Saving of Received Faxes..................143
Using Other Faxing Features.................144
Printing Fax Report Manually..............144
Menu Options for Faxing...................145
Recipient.............................145
Fax Settings...........................145
More................................146
Menu Options for User Settings.............. 147
Menu Options for Inbox....................147
Sending a Fax from a Computer..............147
Sending Documents Created Using an
Application (Windows)...................147
Sending Documents Created Using an
Application (Mac OS)....................150
Receiving Faxes on a Computer...............151
Saving Incoming Faxes on a Computer.......151
Canceling the Feature that Saves Incoming
Faxes to the Computer...................152
Checking for New Faxes (Windows)......... 152
Checking for New Faxes (Mac OS).......... 153
Relling Ink and Replacing
Maintenance Boxes
Checking the Status of the Remaining Ink and
the Maintenance Box......................155
Checking the Status of the Maintenance Box -
Control Panel..........................155
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........155
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS..........155
Ink Bottle Codes......................... 156
Ink Bottle Handling Precautions..............157
Relling the Ink Tank......................158
Maintenance Box Code.....................161
Maintenance Box Handling Precautions. . . . . . . . 162
Replacing a Maintenance Box................162
Maintaining the Printer
Preventing the Print Head from Drying....... 163
Check if Nozzles are Clogged (Nozzle Check)...163
Check if Nozzles are Clogged (Nozzle Check)
- Control Panel.........................163
Check if Nozzles are Clogged (Nozzle Check)
- Windows............................164
Check if Nozzles are Clogged (Nozzle Check)
- Mac OS.............................165
Cleaning the Print Head (Head Cleaning). . . . . . . 166
Cleaning the Print Head - Control Panel. . . . . . 166
Cleaning the Print Head - Windows......... 166
Cleaning the Print Head - Mac OS.......... 167
Power Cleaning the Print Head (Power Cleaning). 167
Running Power Cleaning - Control Panel. . . . . 168
Running Power Cleaning - Windows.........168
Running Power Cleaning - Mac OS..........168
Aligning the Print Head....................169
Aligning the Print Head - Control Panel. . . . . . 169
Cleaning the Paper Path....................169
Cleaning the Paper Path for Ink Smears.......169
Cleaning the Paper Path for Paper Feeding
Problems.............................170
Cleaning the ADF........................ 172
Cleaning the Scanner Glass..................174
Cleaning the Translucent Film............... 175
Checking the Total Number of Pages Fed
rough the Printer.......................177
Checking the Total Number of Pages Fed
rough the Printer - Control Panel.........177
Checking the Total Number of Pages Fed
rough the Printer - Windows.............178
Checking the Total Number of Pages Fed
rough the Printer - Mac OS..............178
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong)............................179
Running Web Cong on a Web Browser. . . . . . 179
Running Web Cong on Windows.......... 180
Running Web Cong on Mac OS............180
Application for Scanning Documents and
Images (Epson Scan 2).....................180
Adding the Network Scanner..............181
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)..........................182
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility).................182
Application for Sending Faxes (PC-FAX Driver). . 183
Application for Printing Web Pages (E-Web Print) 183
User's Guide
Contents
4
Soware Update Tools (EPSON Soware
Updater)...............................184
Application for Conguring Multiple Devices
(EpsonNet Cong)........................184
Installing the Latest Applications..............185
Updating the Printer's Firmware using the
Control Panel............................186
Uninstalling Applications...................186
Uninstalling Applications - Windows.........186
Uninstalling Applications - Mac OS..........187
Printing Using a Network Service.............188
Solving Problems
Checking the Printer Status..................189
Checking Messages on the LCD Screen. . . . . . . 189
Checking the Printer Status - Windows.......190
Checking the Printer Status - Mac OS........190
Checking the Soware Status................ 190
Removing Jammed Paper...................190
Removing Jammed Paper from the Front Cover 191
Removing Jammed Paper from the Rear
Paper Feed Slot. . . . . . . . . . . . . . . . . . . . . . . . 192
Removing Jammed Paper from Inside the
Printer...............................192
Removing Jammed Paper from Rear Cover. . . . 194
Removing Jammed Paper from the ADF......195
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 197
Paper Jams............................198
Paper Feeds at a Slant....................198
Ejected Paper Falls from the Output Tray......198
Paper is Ejected During Printing............198
Original Does Not Feed in the ADF. . . . . . . . . .198
Power and Control Panel Problems............199
Power Does Not Turn On.................199
Power Does Not Turn O.................199
Power Turns O Automatically.............199
LCD Screen Gets Dark...................200
Cannot Print from a Computer...............200
Checking the Connection (USB)............200
Checking the Connection (Network).........200
Checking the Soware and Data. . . . . . . . . . . . 201
Checking the Printer Status from the
Computer (Windows)....................203
Checking the Printer Status from the
Computer (Mac OS).....................203
When You Cannot Make Network Settings...... 204
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 204
Checking the SSID Connected to the Printer. . . 206
Checking the SSID for the Computer.........206
Ethernet Connection Becomes Unstable......207
Cannot Print from an iPhone or iPad.......... 208
Printout Problems........................208
Printout is Scued or Color is Missing........208
Banding or Unexpected Colors Appear.......209
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................209
Vertical Banding or Misalignment...........210
Print Quality is Poor.....................210
Paper Is Smeared or Scued...............211
Paper is Smeared During Automatic 2-Sided
Printing..............................212
Printed Photos are Sticky.................212
e Position, Size, or Margins of the Printout
Are Incorrect..........................212
Printed Characters Are Incorrect or Garbled. . . 213
e Printed Image Is Inverted..............213
Mosaic-Like Patterns in the Prints...........213
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........213
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 214
An Image of the Reverse Side of the Original
Appears in the Copied Image..............214
e Printout Problem Could Not be Cleared. . . 214
Other Printing Problems................... 214
Printing Is Too Slow.....................214
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 215
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................215
Cannot Start Scanning.....................215
Scanned Image Problems...................216
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......216
Straight Lines Appear when Scanning from
ADF................................ 216
e Image Quality Is Rough...............217
Oset Appears in the Background of Images. . . 217
Text is Blurred.........................217
Moiré Patterns (Web-Like Shadows) Appear. . . 217
Cannot Scan the Correct Area on the
Scanner Glass..........................218
Text is Not Recognized Correctly when
Saving as a Searchable PDF................218
Cannot Solve Problems in the Scanned Image. . 218
Other Scanning Problems...................219
Scanning Is Too Slow....................219
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 219
User's Guide
Contents
5
Sending and Receiving Fax Problems...........220
Cannot Send or Receive Faxes..............220
Cannot Send Faxes......................221
Cannot Send Faxes to a Specic Recipient. . . . . 221
Cannot Send Faxes at a Specied Time....... 222
Cannot Receive Faxes....................222
Memory Full Error Occurs................222
Sent Fax Quality Is Poor..................223
Faxes Are Sent at the Wrong Size............223
Received Fax Quality Is Poor...............223
Received Faxes Are Not Printed............ 224
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................224
Other Faxing Problems.....................224
Cannot Make Calls on the Connected
Telephone............................224
Answering Machine Cannot Answer Voice
Calls................................224
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong......225
Other Problems..........................225
Operation Sounds Are Loud...............225
e Date and Time Are Incorrect........... 225
Application Is Blocked by a Firewall (for
Windows Only)........................225
A Message Prompting You to Reset the Ink
Level is Displayed.......................225
Ink Spilled............................226
Appendix
Technical Specications....................227
Printer Specications....................227
Scanner Specications...................228
Interface Specications...................228
Fax Specications.......................228
Network Function List...................229
Wi-Fi Specications.....................230
Ethernet Specications...................230
Security Protocol.......................231
Supported ird Party Services.............231
Dimensions...........................231
Electrical Specications.................. 231
Environmental Specications..............232
System Requirements....................232
Regulatory Information....................233
Standards and Approvals................. 233
Restrictions on Copying..................234
Transporting and Storing the Printer...........235
Copyright.............................. 238
Trademarks.............................239
Where to Get Help........................240
Technical Support Web Site................240
Contacting Epson Support................240
User's Guide
Contents
6
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 184
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
User's Guide
About This Manual
7
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Win d ow s : Ho ld dow n Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
User's Guide
About This Manual
8
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
High Sierra. e content displayed on the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Win d ow s
®
10 operating system
❏Microso
®
Win d ow s
®
8.1 operating system
❏Microso
®
Win d ow s
®
8 operating system
❏Microso
®
Win d ow s
®
7 operating system
❏Microso
®
Win d ow s Vist a
®
operating system
❏Microso
®
Win d ow s
®
XP operating system
❏Microso
®
Win d ow s
®
XP Professional x64 Edition operating system
❏Microso
®
Win d ow s S e r v e r
®
2016 operating system
❏Microso
®
Win d ow s S e r v e r
®
2012 R2 operating system
User's Guide
About This Manual
9
❏Microso
®
Win d ow s S e r v e r
®
2012 operating system
❏Microso
®
Win d ow s S e r v e r
®
2008 R2 operating system
❏Microso
®
Win d ow s S e r v e r
®
2008 operating system
❏Microso
®
Win d ow s S e r v e r
®
2003 R2 operating system
❏Microso
®
Win d ow s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
10
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
Safety Instructions for Ink
❏Be careful not to touch ink when you handle the ink tank, ink tank cap, and opened ink bottle or ink bottle cap.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.
❏Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
User's Guide
Important Instructions
11
❏Keep ink bottle, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to
drink from or handle the ink bottle and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable and ink tubes inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
User's Guide
Important Instructions
12
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
User's Guide
Important Instructions
13
Printer Basics
Part Names and Functions
AADF (Automatic Document
Feeder)
Feeds originals automatically.
BADF cover Open when removing originals jammed in the ADF.
CADF input tray Supports loaded originals.
DADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals.
EADF document support Supports originals.
FADF output tray Holds originals ejected from the ADF.
AControl panel Indicates the printer's status and allows you to make print settings.
BInk tank cover Open to rell the ink tank.
CInk tank Contains the ink tank.
User's Guide
Printer Basics
14
DPaper cassette cover Open to load paper in the paper cassette.
EFront cover Open when removing jammed paper.
FOutput tray Holds the ejected paper.
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
CPrint head Ink is ejected from the print head nozzles underneath.
DEdge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
EPaper cassette Loads paper.
FOutput switch lever Raise to output paper to the output tray. Lower to output paper facing up to
the front of the printer.
GPrinter cover Open when removing jammed paper.
User's Guide
Printer Basics
15
AStopper Position the stopper to prevent print outs from falling from the output tray.
BLAN port Connects a LAN cable.
CUSB port Connects a USB cable to connect with a computer.
DLINE port Connects a phone line.
EEXT. port Connects external phone devices.
FAC inlet Connects the power cord.
GRear paper feed slot Loads paper.
HRear cover Remove when removing jammed paper.
IMaintenance box cover Open when replacing the maintenance box.
Related Information
&“Control Panel” on page 16
Control Panel
User's Guide
Printer Basics
16
ATurns the printer on or o.
Unplug the power cord when the power light is o.
BDisplays the home screen.
CDisplays menus and messages.
DDisplays the solutions when you are in trouble.
ETurns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
Basic Screen Conguration
AIndicates items that have been setup for the printer as icons. Tap the icon to check the current settings or access
each setting menu.
This action bar is displayed on the home screen only.
BDisplays each menu.
CSwitch tabs.
DIndicates the setting items. Tap each item to set or change the settings.
The grayed out items are not available. Tap the item to check why they are unavailable.
EExecute the current settings. Available functions vary depending on each menu.
This action bar is displayed on the basic settings tab only.
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Indicates the status of consumables.
Select the icon to check the approximate service life of the maintenance box.
User's Guide
Printer Basics
17
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
You can also access the Sound menu from this screen. This is the shortcut for the following menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise
made by printer operations is reduced, but print speed may slow down. However, noises may not
be reduced depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Displays the Fax Data Information screen.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates
the number of data items.
Related Information
&“Network Settings” on page 70
&“Basic Settings” on page 68
Touch Screen Operations
e touchscreen is compatible with the following operations.
User's Guide
Printer Basics
18
Tap Press or select the items or the icons.
Flick Scroll the screen swiftly.
Slide Hold and move the items around.
Basic Operations
Tap anywhere on the setting item to switch it on and o.
Tap the input eld to enter the value, name and so on.
User's Guide
Printer Basics
19
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you register a contact, make network
settings, and so on.
Note:
Available icons vary depending on the setting item.
AIndicates the character count.
BMoves the cursor to the input position.
CSwitches between upper case and lower case or numbers and symbols.
DSwitches the character type. You can enter alphanumerics and symbols.
ESwitches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
FEnters frequently used email domain addresses or URLs by simply selecting the item.
GEnters a space.
HEnters character.
IDeletes a character to the left.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏Press button: Displays the help screen. Tap How To and then select the items that you want to view.
User's Guide
Printer Basics
20
❏Tap How To at the bottom of the operation screen: Displays the context-sensitive animation.
AIndicates the total number of steps and the current step number.
In the example above, it shows step 3 from 4 steps.
BReturns to the previous step.
CIndicates your progress through the current step. The animation repeats when the progress bar reaches the end.
DMoves to next step.
User's Guide
Printer Basics
21
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Related Information
&“Making Advanced Network Settings” on page 37
Wi-Fi Connection
Connect the printer and the computer or smart device to the wireless router. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the wireless router.
User's Guide
Network Settings
22
Related Information
&“Connecting to a Computer” on page 23
&“Connecting to a Smart Device” on page 24
&“Making Wi-Fi Settings from the Printer” on page 33
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you
can connect the devices to the printer without having to use a standard wireless router. However, devices directly
connected to the printer cannot communicate with each other through the printer.
e printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 36
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
User's Guide
Network Settings
23
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
Connecting to a smart device over a wireless router
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the
computer rst by using the installer.
Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct
is method allows you to connect the printer directly to an iPhone, iPad or iPod touch without a wireless router.
e following conditions are required to use this function. If your environment does not match these conditions,
you can connect by selecting Other OS Devices. See the related information link below for details on connecting.
❏iOS 11 or later
❏Using the standard camera application to scan the QR code
User's Guide
Network Settings
24
❏Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Tap on the home screen.
2. Tap Wi- Fi D i r e c t .
3. Tap Start Setup.
4. Tap iOS.
e QR code is displayed on the printer's control panel.
User's Guide
Network Settings
25
5. On your iPhone, iPad or iPod touch, start the standard Camera app, and then scan the QR code displayed on
the printer's control panel in PHOTO mode.
Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or
earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, scroll the screen
on the printer's control panel, and then select Other OS Devices. See the related information link below for
details on connecting.
6. Tap the notication displayed on the screen of the iPhone, iPad or iPod touch.
7. Tap Join.
8. On the printer's control panel, select Next.
9. On the iPhone, iPad or iPod touch, start Epson printing app.
Examples of Epson printing apps
User's Guide
Network Settings
26
10. On the Epson printing app screen, tap Printer is not selected..
11. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
12. On the printer's control panel, select Complete.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
Related Information
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 29
&“Printing from Smart Devices” on page 115
Connecting to Android Devices using Wi-Fi Direct
is method allows you to connect the printer directly to your Android device without a wireless router. e
following conditions are required to use this function.
❏Android 4.4 or later
❏Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
User's Guide
Network Settings
27
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Tap on the home screen.
2. Tap Wi- Fi D i r e c t .
3. Tap Start Setup.
4. Tap Android.
5. On the smart device, start Epson iPrint.
6. On the Epson iPrint screen, tap Printer is not selected..
7. Select the printer that you want to connect to.
User's Guide
Network Settings
28
See the information displayed on the printer's control panel to select the printer.
Note:
Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting
Other OS Devices. See the related information link below for connecting.
8. When the device connection approval screen is displayed, select Approve.
9. When the device registration conrmation screen is displayed, select whether you register the approved device
to the printer.
10. On the printer's control panel, select Complete.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
Related Information
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 29
&“Printing from Smart Devices” on page 115
Connecting to Devices other than iOS and Android using Wi-Fi
Direct
is method allows you to connect the printer directly to smart devices without a wireless router.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Tap on the home screen.
2. Tap Wi- Fi D i r e c t .
3. Tap Start Setup.
User's Guide
Network Settings
29
4. Tap Other OS Devices.
e Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
User's Guide
Network Settings
30
5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the
password.
6. On the printer's control panel, select Next.
User's Guide
Network Settings
31
7. On the smart device, start Epson printing app.
Examples of Epson printing apps
8. On the Epson printing app screen, tap Printer is not selected..
9. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
10. On the printer's control panel, select Complete.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
User's Guide
Network Settings
32
Related Information
&“Printing from Smart Devices” on page 115
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the wireless router such as SSID and password, you can make settings manually.
If the wireless router supports WPS, you can make settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Make advanced network settings to use a static IP address.
Related Information
&“Making Wi-Fi Settings by Entering the SSID and Password” on page 33
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 34
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 35
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 36
&“Making Advanced Network Settings” on page 37
Making Wi-Fi Settings by Entering the SSID and Password
You can set up a Wi-Fi network by entering the information necessary to connect to a wireless router from the
printer's control panel. To set up using this method, you need the SSID and password for a wireless router.
Note:
If you are using a wireless router with its default settings, the SSID and password are on the label. If you do not know the
SSID and password, see the documentation provided with the wireless router.
1. Tap on the home screen.
2. Select Wi-Fi (Recommended).
If the printer has already been connected by Ethernet, select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change Settings to
change the settings.
User's Guide
Network Settings
33
If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Ye s
aer checking the message.
4. Select Wi-Fi Setup Wizard.
5. Select the SSID for the wireless router.
Note:
❏If the SSID you want to connect to is not displayed on the printer's control panel, tap Search Again to update the list.
If it is still not displayed, tap Enter Manually, and then enter the SSID directly.
❏If you do not know the network name (SSID) check if the information is written on the label of the wireless router. If
you are using the wireless router with its default settings, use the SSID on the label. If you cannot nd any
information, see the documentation provided with the wireless router.
6. Tap Enter Password, and then enter the password.
Note:
❏e password is case-sensitive.
❏If you do not know the password, check if the information is written on the label of the wireless router. On the label,
the password may be written "Network Key", "Wireless Password", and so on. If you are using the wireless router
with its default settings, use the password written on the label.
7. When you have nished, tap OK.
8. Check the settings, and then tap Start Setup.
9. Tap OK to nish.
Note:
If you fail to connect, load A4 size plain paper, and then select Print Check Report to print a connection report.
10. Close the Network Connection Settings screen.
Related Information
&“Entering Characters” on page 20
&“Checking the Network Connection Status” on page 38
&“When You Cannot Make Network Settings” on page 204
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the wireless routor. If the following
conditions are met, you can set up by using this method.
❏e wireless router is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the wireless router.
1. Tap on the home screen.
2. Select Wi-Fi (Recommended).
If the printer has already been connected by Ethernet, select Router.
User's Guide
Network Settings
34
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change Settings to
change the settings.
If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Ye s
aer checking the message.
4. Select Push Button Setup (WPS).
5. Hold down the [WPS] button on the wireless router until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the
documentation provided with your wireless router for details.
6. Tap Start Setup on the printer.
7. Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
8. Close the Network Connection Settings screen.
Related Information
&“Checking the Network Connection Status” on page 38
&“When You Cannot Make Network Settings” on page 204
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to a wireless router by using a PIN code. You can use this method to set up if a
wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the wireless
router.
1. Tap on the home screen.
User's Guide
Network Settings
35
2. Select Wi-Fi (Recommended).
If the printer has already been connected by Ethernet, select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change Settings to
change the settings.
If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Ye s
aer checking the message.
4. Select Others > PIN Code Setup (WPS).
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the wireless router within two minutes.
Note:
See the documentation provided with your wireless router for details on entering a PIN code.
6. Tap Start Setup on the printer's control panel.
7. Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
8. Close the Network Connection Settings screen.
Related Information
&“Checking the Network Connection Status” on page 38
&“When You Cannot Make Network Settings” on page 204
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without a wireless router. e printer acts as a
wireless router.
1. Tap on the home screen.
2. Select Wi - Fi D i r e c t .
3. Tap Start Setup.
If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to
step 5.
4. Tap Start Setup.
5. Check the SSID and password displayed on the printer's control panel.
On the computer's network connection screen or the smart device's Wi-Fi screen, select the SSID shown on the
printer's control panel to connect.
User's Guide
Network Settings
36
6. Enter the password displayed on the printer's control panel on the computer or smart device.
Note:
When you enable Wi-Fi Direct, it remains enabled unless you restore the default network settings and disable Wi-Fi
Direct.
7. Aer the connection is established, tap OK on the printer's control panel.
8. Close the Network Connection Settingsscreen.
Related Information
&“Checking the Network Connection Status” on page 38
&“When You Cannot Make Network Settings” on page 204
Making Advanced Network Settings
You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment
before making changes.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Advanced.
3. Select the menu item for settings, and then select or specify the setting values.
Related Information
&“Setting Items for Advanced Network Settings” on page 37
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
❏Device Name
You can enter the following characters.
❏Character limits: 2 to 15 (you must enter at least 2 characters)
❏Usable characters: A to Z, a to z, 0 to 9, -.
❏Characters you cannot use at the top: 0 to 9, -.
❏Characters you cannot use at the bottom: -
User's Guide
Network Settings
37
❏TCP/IP
❏Auto
Select when you are using a wireless router at home or you are allowing the IP address to be acquired
automatically by DHCP.
❏Manual
Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address,
Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
When you select Auto for the IP address assignment settings, you can select the DNS server settings from
Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual, and then enter the
primary DNS server and secondary DNS server address directly.
❏Proxy Server
❏Do Not Use
Select when you are using the printer in a home network environment.
❏Use
Select when you are using a proxy server in your network environment and you want to set it to the printer.
Enter the proxy server address and port number.
❏IPv6 Address
❏Enable
Select this when using an IPv6 address.
❏Disable
Select this when using an IPv4 address.
❏Link Speed & Duplex
Select an appropriate Ethernet speed and duplex setting. If you select a setting other than Auto, make sure the
setting corresponds to the settings on the hub you are using.
❏Auto
❏10BASE-T Half Duplex
❏10BASE-T Full Duplex
❏100BASE-TX Half Duplex
❏100BASE-TX Full Duplex
Checking the Network Connection Status
You can check the network connection status in the following way.
User's Guide
Network Settings
38
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
&“Icons displayed in the LCD Screen” on page 17
Checking Detailed Network Information from the Control Panel
When your printer is connected to the network, you can also view other network-related information by selecting
the network menus you want to check.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Network Status.
3. To check the information, select the menus that you want to check.
❏Wired LAN/Wi-Fi Status
Displays the network information (device name, connection, signal strength, and so on) for Ethernet or Wi-
Fi connections.
❏Wi-Fi Direct Status
Displays whether Wi-Fi Direct is enabled or disabled, and the SSID, password and so on for Wi-Fi Direct
connections.
❏Email Server Status
Displays the network information for email server.
❏Print Status Sheet
Prints a network status sheet. e information for Ether ne t , Wi - Fi , Wi- Fi Di re c t , an d s o on i s pr inte d on
two or more pages.
Related Information
&“Checking Detailed Network Information from the Control Panel” on page 39
User's Guide
Network Settings
39
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the wireless router.
1. Load papers.
2. Tap Settings on the home screen.
3. Tap Reports > Network.
e connection check starts.
4. Tap Print Check Report.
5. Follow the instructions on the printer's screen to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
6. Tap Close.
Related Information
&“Messages and Solutions on the Network Connection Report” on page 41
User's Guide
Network Settings
40
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
&“E-1” on page 42
&“E-2, E-3, E-7” on page 42
&“E-5” on page 43
&“E-6” on page 43
&“E-8” on page 43
&“E-9” on page 44
&“E-10” on page 44
&“E-11” on page 44
&“E-12” on page 45
&“E-13” on page 45
&“Message on the Network Environment” on page 46
User's Guide
Network Settings
41
E-1
Solutions:
❏Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏Make sure your hub or other network device is turned on.
❏If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Solutions:
❏Make sure your wireless router is turned on.
❏Conrm that your computer or device is connected correctly to the wireless router.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your wireless router and remove any obstacles between them.
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-
compliant frequency, the printer does not display them.
❏If you are using push button setup to establish a network connection, make sure your wireless router supports
WPS. You cannot use push button setup if your wireless router does not support WPS.
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the wireless router. If you are using a
wireless router with its default settings, the SSID and password are located on a label on the wireless router. If
you do not know your SSID and password, contact the person who set up the wireless router, or see the
documentation provided with the wireless router.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 23
&“Making Wi-Fi Settings from the Printer” on page 33
User's Guide
Network Settings
42
E-5
Solutions:
Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on
the wireless router, and then reset the printer’s network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer’s MAC address so that it is not
ltered. See the documentation provided with the wireless router for details. You can check the printer’s MAC
address from the Network Status part on the network connection report.
❏If your wireless router is using shared authentication with WEP security, make sure the authentication key and
index are correct.
❏If the number of connectable devices on the wireless router is less than the number of network devices that you
want to connect, make settings on the wireless router to increase the number of connectable devices. See the
documentation provided with the wireless router to make settings.
Related Information
&“Setting Items for Advanced Network Settings” on page 37
E-8
Solutions:
❏Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&“Setting Items for Advanced Network Settings” on page 37
User's Guide
Network Settings
43
E-9
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the wireless router.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
&“Connecting to a Computer” on page 23
E-10
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer’s
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer’s IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the wireless router. Wait for about 10 seconds,
and then turn it on.
Related Information
&“Setting Items for Advanced Network Settings” on page 37
E-11
Solutions:
Check the following.
❏e default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
User's Guide
Network Settings
44
Related Information
&“Setting Items for Advanced Network Settings” on page 37
E-12
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Setting Items for Advanced Network Settings” on page 37
&“Connecting to a Computer” on page 23
E-13
Solutions:
Check the following.
❏Network devices such as a wireless router, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
User's Guide
Network Settings
45
Related Information
&“Setting Items for Advanced Network Settings” on page 37
&“Connecting to a Computer” on page 23
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several wireless router. Check the settings on
the wireless router, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the wireless router and removing any
obstacles between them, turn o the wireless router. Wait for about 10
seconds, and then turn it on. If it still does not connect, see the
documentation supplied with the wireless router.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
Computer and smart devices that can be connected simultaneously are
connected in full in the Wi-Fi Direct (Simple AP) connection. To add another
computer or smart device, disconnect one of the connected devices or
connect it to the other network rst.
You can conrm the number of wireless devices which can be connected
simultaneously and the number of connected devices by checking the
network status sheet or the printer’s control panel.
The same SSID as Wi-Fi Direct exists in the
environment. Change the Wi-Fi Direct SSID
if you cannot connect a smart device to the
printer.
On the printer’s control panel, go to Wi-Fi Direct Setup screen and select the
menu to change the setting. You can change the network name following
after DIRECT-XX-. Enter within 32 characters.
Replacing or Adding New Wireless Routers
If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
&“Changing the Connection Method to a Computer” on page 46
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
User's Guide
Network Settings
46
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install
Soware screen, and then click Next.
Changing the Network Connection to Ethernet from
the Control Panel
Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Wi r e d L A N S e t u p .
3. Tap Start Setup.
4. Check the message, and then close the screen.
e screen automatically closes aer a specic length of time.
5. Connect the printer to a router using an Ethernet cable.
User's Guide
Network Settings
47
Changing the Wi-Fi Direct (Simple AP) Settings
When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from > Wi - F i
Direct > Start Setup > Change, and then the following menu items are displayed.
Changing network name (SSID)
Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary
name. You can set the network name (SSID) in ASCII characters that is displayed on the soware keyboard on the
control panel.
When changing the network name (SSID), all connected devices are disconnected. Use the new network name
(SSID) if you want to re-connect the device.
Changing password
Change the Wi-Fi Direct (simple AP) password for connecting to the printer to your arbitrary value. You can set
the password in ASCII characters that is displayed on the soware keyboard on the control panel.
When changing the password, all connected devices are disconnected. Use the new password if you want to re-
connect the device.
Disabling Wi-Fi Direct (simple AP)
Disable Wi-Fi Direct (simple AP) settings of the printer. When disabling it, all devices connected to the printer in
Wi-Fi Direct (Simple AP) connection are disconnected.
Restoring Wi-Fi Direct (simple AP) settings
Restore all Wi-Fi Direct (simple AP) settings to their defaults.
e Wi-Fi Direct (simple AP) connection information of the smart device saved to the printer is deleted.
Note:
You can also set up from the Network tab > Wi - Fi D ire c t on Web Cong for the following settings.
❏Enabling or disabling Wi-Fi Direct (simple AP)
❏Changing network name (SSID)
❏Changing password
❏Restoring the Wi-Fi Direct (simple AP) settings
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Tap on the home screen.
2. Select Wi-Fi (Recommended).
e network status is displayed.
3. Tap Change Settings.
User's Guide
Network Settings
48
4. Select Others > Disable Wi-Fi.
5. Check the message, and then start setup.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the Network Connection Settings screen.
8. Press the button.
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
1. Tap on the home screen.
2. Select Wi - Fi D i r e c t .
e Wi-Fi Direct information is displayed.
3. Tap Change Settings.
4. Select Disable Wi-Fi Direct.
5. Tap the Disable the settings.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the Network Connection Settings screen.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Select Settings on the home screen.
2. Select Restore Default Settings > Network Settings.
3. Check the message, and then select Ye s .
User's Guide
Network Settings
49
4. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
User's Guide
Network Settings
50
Preparing the Printer
Loading Papers
Available Paper and Capacities
Note:
e paper size displayed diers depending on the driver.
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
❏e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
Paper suitable for printing documents
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Epson Bright White Ink Jet
Paper
A4 200 1 ✓
Paper suitable for printing documents and photos
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Epson Photo Quality Ink Jet
Paper
A4 100 1 –
Epson Matte Paper-
Heavyweight
A4 20 1 –
Epson Double-Sided Matte
Paper
A4 1 1 –
User's Guide
Preparing the Printer
51
Related Information
&“Part Names and Functions” on page 14
Commercially Available Paper
Plain papers
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Plain paper
Copy paper
Letterhead
*1
High quality plain paper
Letter, A4 250 1 ✓
B5, 16K (195×270 mm) 250 1 ✓
A5, A6, B6 250 1 -
Legal, Indian-Legal, 8.5×13
in.
11-
User Dened (mm)
*2
89×127 to 215.9x1200
11-
User Dened (mm)
*2
54x86 to 215.9×1200
-1-
User Dened (mm)
*2
182x257 to 215.9×297
11✓
*1 Paper on which information such as the sender's name or corporation name are pre-printed in the header. There must be a
margin of 3 mm or more at the top of the paper. 2-sided printing is not available for letterhead paper.
*2 Only printing from computer is available.
Thick papers
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper Cassette Rear Paper
Feed Slot
Thick paper
(91 to 256 g/m)
Letter, A4, B5, A5, A6, Legal - 1 -
User Dened (mm)
*
89×127 to 215.9×1200
-1-
* Only printing from computer is available.
User's Guide
Preparing the Printer
52
Envelopes
Media Name Size Loading Capacity (Envelopes) 2-Sided Printing
Paper
Cassette
Rear Paper Feed
Slot
Envelope Envelope #10, Envelope
DL, Envelope C6
10 1 –
Related Information
&“Part Names and Functions” on page 14
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the
sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
&“Printer Specications” on page 227
User's Guide
Preparing the Printer
53
Loading Paper in the Paper Cassette
1. Open the paper cassette cover until it clicks.
2. Check that the printer is not operating, and then slide out the paper cassette.
c
Important:
e paper cassette cannot be removed.
User's Guide
Preparing the Printer
54
3. Slide the edge guides to their maximum position.
4. With the printable side facing down, load paper until it touches the back of the paper cassette.
c
Important:
Do not load more than the maximum number of sheets specied for the paper.
❏8.5 x 13 in.
Load paper using the line.
User's Guide
Preparing the Printer
55
❏Legal
Load paper using the line.
5. Slide the edge guides to the edges of the paper.
6. Insert the paper cassette gently.
7. Close the paper cassette cover when loading paper shorter than A4 size.
8. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is
not displayed, select User-Dened.
Note:
❏You can also display the paper size and paper type settings screen by selecting Settings > General Settings > Printer
Settings > Paper Source Settings > Paper Setting.
❏For letterhead paper, select Letterhead as the paper type.
❏For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏2-sided printing is not available for letterhead paper. Also, the print speed may be slower.
User's Guide
Preparing the Printer
56
9. When you load business card size paper, lower the output switch lever to output the paper to the front of the
printer.
Note:
❏We also recommend outputting envelopes to the front of the printer.
Related Information
&“Paper Handling Precautions” on page 53
&“Available Paper and Capacities” on page 51
&“List of Paper Type” on page 60
&“Loading Envelopes and Precautions” on page 59
Loading Paper in the Rear Paper Feed Slot
1. Slide out the edge guides.
2. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up.
User's Guide
Preparing the Printer
57
❏Envelopes
❏Pre-punched paper
Note:
❏Load a single sheet of paper without binding holes at the top and bottom.
❏Adjust the print position of your le to avoid printing over the holes.
3. Slide the edge guides to the edges of the paper.
4. When you load thick paper or business card size paper, lower the output switch lever to output the paper to
the front of the printer.
User's Guide
Preparing the Printer
58
Note:
We also recommend outputting envelopes to the front of the printer.
Note:
❏For letterhead paper, select Letterhead as the paper type.
❏For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏2-sided printing is not available for letterhead paper. Also, the print speed may be slower.
Related Information
&“Paper Handling Precautions” on page 53
&“Available Paper and Capacities” on page 51
&“Loading Envelopes and Precautions” on page 59
Loading Envelopes and Precautions
Load envelopes in the center of the rear paper feed slot short edge rst with the ap facing down, and slide the
edge guides to the edges of the envelopes.
Load envelopes in the paper cassette with the ap facing up, and then slide the edge guides to the edges of the
envelopes.
User's Guide
Preparing the Printer
59
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Available Paper and Capacities” on page 51
&“Loading Paper in the Paper Cassette” on page 54
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver
Epson Bright White Ink Jet Paper Plain paper Plain paper
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Matte Epson Matte
Epson Photo Quality Ink Jet Paper Photo Quality IJ Epson Photo Quality Ink Jet
Outputting Paper
❏Printed paper is ejected to the output tray with the printed side facing down. For A4 size plain paper (with a
thickness of 80g/m²), up to 100 sheets can be ejected at a time. Outputting more than 100 sheets may cause
paper to fall or a paper jam to occur. Remove any excess paper so that it does not exceed the maximum number
of sheets that can be ejected.
User's Guide
Preparing the Printer
60
❏When you load thick paper or business card size paper, lower the output switch lever to output paper to the
front of the printer. We also recommend outputting envelopes to the front of the printer.
Placing Originals
Place originals on the scanner glass or the ADF.
You can scan multiple originals at the same time with the ADF.
Available Originals for the ADF
Available Paper Sizes A4, Letter, 8.5x13 in., Legal
Paper Type Plain paper
Paper Thickness (Weight of Paper) 64 to 95 g/m
Loading Capacity A4, Letter: 35 sheets or 3.85 mm
8.5x13 in., Legal: 10 sheets
Even when the original meets the specications for media that can be placed in the ADF, it may not feed from the
ADF or the scan quality may decline depending on the paper properties or quality.
c
Important:
Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the
original. Scan these documents on the scanner glass instead.
To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
❏Originals that are torn, folded, wrinkled, deteriorated, or curled
❏Originals with binder holes
❏Originals held together with tape, staples, paper clips etc.
❏Originals that have stickers or labels stuck to them
❏Originals that are cut irregularly or not right angled
❏Originals that are bound
❏OHPs, thermal transfer paper, or carbon backs
User's Guide
Preparing the Printer
61
Placing Originals on the ADF
1. Align the edges of the originals.
2. Open the ADF input tray.
3. Pinch and slide out the ADF edge guide.
4. Place the originals face-up and short edge rst in the ADF, and then slide the ADF edge guide to the edge of
the originals.
User's Guide
Preparing the Printer
62
c
Important:
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏Do not add originals while scanning.
Related Information
&“Available Originals for the ADF” on page 61
Placing Originals on the ADF for 2-up Copying
Place the originals in the direction shown in the illustration, and then select the orientation setting.
❏Landscape originals: Select Landscape on the control panel as described below.
Copy > Advanced Settings > Original Orientation > Landscape
Place the originals on the ADF in the direction of the arrow.
❏Portrait originals: Select Portrait on the control panel as described below.
Copy > Advanced Settings > Original Orientation > Portrait
Place the originals on the ADF in the direction of the arrow.
Placing Originals on the Scanner Glass
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
User's Guide
Preparing the Printer
63
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the surface of the scanner glass using a so, dry, clean cloth.
Note:
If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the
original may be displaced or reduced.
3. Place the original face-down and slide it to the corner mark.
Note:
❏A range of 1.5 mm from the corner of the scanner glass is not scanned.
❏When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
User's Guide
Preparing the Printer
64
4. Close the cover gently.
c
Important:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
Placing an ID Card for Copying
Place an ID card 5 mm away from the corner mark of the scanner glass.
Managing Contacts
Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can
use the contacts list when you enter a fax number.
Registering or Editing Contacts
1. Select Fax on the home screen.
2. Select Contacts.
3. Do one of the following.
❏To register a new contact, select Add Entry, and then select Add Contact.
❏To edit a contact, select on the target contact, and then select Edit.
❏To delete a contact, select on the target contact, and then select Delete, and then select Ye s . You do not
have to perform following procedures.
4. Make the necessary settings.
Note:
When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen (-).
User's Guide
Preparing the Printer
65
5. Tap OK.
Related Information
&“Entering Characters” on page 20
Registering or Editing Grouped Contacts
Adding contacts to a group allows you to send a fax to multiple destinations at the same time.
1. Select Fax on the home screen.
2. Select Contacts.
3. Do one of the following.
❏To register a new grouped contacts, select Add Entry and then select Add Group.
❏To edit a grouped contacts, select on the target grouped contacts, and then select Edit.
❏To delete a grouped contacts, select on the target grouped contacts and then select Delete, and then
select Yes. You do not have to perform following procedures.
4. Enter or edit the Group Name and the Index Word, and then select Contact(s) Added to the Group
(Required).
5. Select the contacts that you want to register in the group, and then tap Close.
Note:
❏You can register up to 99 contacts.
❏To deselect a contact, tap it again.
6. Tap OK.
Related Information
&“Entering Characters” on page 20
Register Contacts on a Computer
Using Web Cong, you can create a contact list on your computer and import it to the printer.
1. Access Web Cong.
2. Select Advanced Settings from the list at the top right of the window.
3. Select Contacts.
4. Select the number that you want to register, and then click Edit.
5. Enter Name, Index Word, Fax Number, and Fax Speed.
6. Click Apply.
User's Guide
Preparing the Printer
66
Related Information
&“Application for Conguring Printer Operations (Web Cong)” on page 179
&“Running Web Cong on a Web Browser” on page 179
Destination Setting Items
Items Settings and Explanation
Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).
If you do not specify this, leave it blank.
Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not
specify this, leave it blank.
Type This item is xed as Fax. You cannot change this setting.
Fax Number Enter between 1 and 64 characters using 0-9 - * # and space.
Fax Speed Select a communication speed for a destination.
Registering Destinations as a Group
1. Access Web Cong.
2. Select Advanced Settings from the list at the top right of the window.
3. Select Contacts.
4. Select the number that you want to register, and then click Edit.
5. Enter a Name and Index Word.
6. Select a group from Type.
7. Click Select for Contact(s) for Group.
e available destinations are displayed.
8. Select the destination that you want to register to the group, and then click Select.
Note:
Destinations can be registered to multiple groups.
9. Click Apply.
Related Information
&“Application for Conguring Printer Operations (Web Cong)” on page 179
&“Running Web Cong on a Web Browser” on page 179
User's Guide
Preparing the Printer
67
Menu Options for Settings
Select Settings on the home screen of the printer to make various settings.
Menu Options for General Settings
Select the menus on the control panel as described below.
Settings > General Settings
Basic Settings
Select the menus on the control panel as described below.
Settings > General Settings > Basic Settings
LCD Brightness:
Adjust the brightness of the LCD screen.
Sound:
Adjust the volume.
Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations. e LCD screen turns black when the setting time passes.
Power O Timer:
Your product may have this feature or the Power O Settings feature depending on the location of
purchase.
Select this setting to turn the printer o automatically when it is not used for a specied period of
time. You can adjust the time before power management is applied. Any increase will aect the
product’s energy eciency. Please consider the environment before making any change.
Power O Settings:
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
❏Power O If Inactive
Select this setting to turn the printer o automatically if it is not used for a specied period of
time. Any increase will aect the product’s energy eciency. Please consider the environment
before making any change.
❏Power O If Disconnected
Select this setting to turn the printer o aer 30 minutes when all ports including the LINE port
are disconnected. is feature may not be available depending on your region.
Date/Time Settings:
❏Date/Time
Enter the current date and time.
User's Guide
Preparing the Printer
68
❏Daylight Saving Time
Select the summer time setting that applies to your area.
❏Tim e Dierence
Enter the time dierence between your local time and UTC (Coordinated Universal Time).
Country/Region:
Select the country or region in which you are using your printer. If you change the country or region,
your fax settings return to their defaults and you must select them again.
Language:
Select the language used on the LCD screen.
Operation Time Out:
Select On to return to the initial screen when no operations have been performed for the specied
time.
Keyboard:
Change the layout of the keyboard on the LCD screen.
Related Information
&“Saving Power - Control Panel” on page 75
&“Entering Characters” on page 20
Printer Settings
Select the menus on the control panel as described below.
Settings > General Settings > Printer Settings
Paper Source Settings:
Paper Setting:
Select the paper size and paper type you loaded in the paper source. You can make Favorite
Paper Settings in paper size and paper type.
A4/Letter Auto Switching:
Select On to feed paper from the paper source set as A4 size when there is no paper source set
as Letter, or feed from the paper source set as Letter size when there is no paper source set as
A4.
Error Notice:
Select On to display an error message when the selected paper size or type does not match the
loaded paper.
Paper Setup Auto Display:
Select On to display the Paper Setting screen when loading paper in the paper cassette. If you
disable this feature, you cannot print from an iPhone or iPad using AirPrint.
User's Guide
Preparing the Printer
69
Universal Print Settings:
ese print settings are applied when you print by an external device without using the printer driver.
Top Oset:
Adjust the top margin of the paper.
Left Oset:
Adjust the le margin of the paper.
Top Oset in Back:
Adjust the top margin for the back of the page when performing 2-sided printing.
Left Oset in Back:
Adjust the le margin for the back of the page when performing 2-sided printing.
Check Paper Width:
Select On to check the paper width before printing. is prevents printing beyond the edges of
the paper when the paper size setting is incorrect, but this may lower the print speed.
Skip Blank Page:
Skips blank pages in the print data automatically.
Auto Error Solver:
Select an action to perform when a 2-sided printing error or a memory full error occurs.
❏On
Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints
only what the printer could process when a memory full error occurs.
❏O
Displays an error message and cancels printing.
Quiet Mode:
Select On to reduce noise during printing, however, this may lower the print speed. Depending on
the paper type and print quality settings you selected, there may be no dierence in the printer's noise
level.
Ink Drying Time:
Select the ink drying time you want to use when performing 2-sided printing. e printer prints the
other side aer printing one side. If your printout is smeared, increase the time setting.
PC Connection via USB:
Select Enable to allow a computer to access the printer when connected by USB. When Disable is
selected, printing and scanning that is not sent over a network connection is restricted.
Network Settings
Select the menus on the control panel as described below.
Settings > General Settings > Network Settings
User's Guide
Preparing the Printer
70
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from the following and then
follow the instructions on the LCD panel.
❏Wi-Fi (Recommended)
❏Wi- Fi D i re c t
Wired LAN Setup:
Set up or change a network connection that uses a LAN cable and router. When this is being used, Wi-
Fi connections are disabled.
Network Status:
Displays or prints the current network settings.
❏Wire d L A N /Wi -Fi St a tus
❏Wi- Fi D i re c t Sta tus
❏Print Status Sheet
Connection Check:
Checks the current network connection and prints a report. If there are any problems with the
connection, see the report to solve the problem.
Advanced:
Make the following detailed settings.
❏Device Name
❏TCP/IP
❏Proxy Server
❏IPv6 Address
❏Link Speed & Duplex
Related Information
&“Making Wi-Fi Settings by Entering the SSID and Password” on page 33
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 34
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 35
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 36
&“Printing a Network Connection Report” on page 40
&“Checking the Network Connection Status” on page 38
&“Changing the Network Connection to Ethernet from the Control Panel” on page 47
&“Making Advanced Network Settings” on page 37
Web Service Settings
Select the menus on the control panel as described below.
Settings > General Settings > Web Service Settings
User's Guide
Preparing the Printer
71
Epson Connect Services:
Displays whether the printer is registered and connected to Epson Connect.
You can register to the service by selecting Register and follow the instructions.
When you have registered, you can change the following settings.
❏Suspend/Resume
❏Unregister
For details, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print Services:
Displays whether the printer is registered and connected to Google Cloud Print services.
When you have registered, you can change the following settings.
❏Enable/Disable
❏Unregister
For details on registering to Google Cloud Print services, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Related Information
&“Printing Using a Network Service” on page 188
Fax Settings
Select the menu on the control panel as described below.
Settings > General Settings > Fax Settings
See Related Information below.
Related Information
&“Menu Options for Fax Settings” on page 86
Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Print Head Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
User's Guide
Preparing the Printer
72
Print Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
Power Cleaning:
Select this feature to replace all of the ink inside the ink tube. More ink is consumed than in usual
cleaning. See the "Related Information" below for details on using this feature.
Print Head Alignment:
Select this feature to adjust the print head to improve print quality.
❏Vertical Alignment
Select this feature if your printouts look blurry or text and lines are misaligned.
❏Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Reset Ink Level:
Select this feature to reset the ink level to 100% when relling the ink tank.
Remaining capacity of Maintenance box:
Displays the approximate service life of the maintenance box. When is displayed, the
maintenance box is nearly full. When is displayed, the maintenance box is full.
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the
internal rollers.
Related Information
&“Cleaning the Print Head (Head Cleaning)” on page 166
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
&“Aligning the Print Head” on page 169
&“Relling the Ink Tank” on page 158
&“Cleaning the Paper Path for Ink Smears” on page 169
Menu Options for Print Status Sheet
Select the menus on the control panel as described below.
Settings > Print Status Sheet
Conguration Status Sheet:
Print information sheets showing the current printer status and settings.
Supply Status Sheet:
Print information sheets showing the status of consumables.
User's Guide
Preparing the Printer
73
Usage History Sheet:
Print information sheets showing the usage history of the printer.
Menu Options for Print Counter
Select the menus on the control panel as described below.
Settings > Print Counter
Displays the total number of prints including items such as the status sheet from the time you purchased the
printer.
Menu Options for Reports
Select the menus on the control panel as described below.
Settings > Reports
Checks the current connection status for the following menus and prints a report.
❏Network
❏Fax
Menu Options for User Settings
Select the menus on the control panel as described below.
Settings > User Settings
You can change the default settings of the following menus.
❏Copy
❏Scan to Computer
❏Scan to Cloud
❏Fax
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Settings > Restore Default Settings
Resets the following menus to their defaults.
❏Network Settings
❏Copy Settings
❏Scan Settings
User's Guide
Preparing the Printer
74
❏Fax Settings
❏Clear All Data and Settings
Menu Options for Firmware Update
Select the menus on the control panel as described below.
Settings > Firmware Update
Update:
Check if the latest version of the rmware has been uploaded to the network server. If an update is
available, you can select whether or not to start updating.
Notication:
Select On to receive a notication if a rmware update is available.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Control Panel
1. Select Settings on the home screen.
2. Select General Settings > Basic Settings.
3. Do one of the following.
Note:
Your produc t may have the Power O Settings or Power O Ti m e r feature depending on the location of purchase.
❏Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then
make settings.
❏Select Sleep Timer or Power O Timer, and then make settings.
User's Guide
Preparing the Printer
75
Fax Settings
Before Using Fax Features
Set up the following to use the fax features.
❏Connect the printer correctly with the phone line and, if necessary, with a phone
❏Complete the Fax Setting Wizard, which is required to make basic settings.
Set the following as necessary.
❏Contacts registration
❏User Settings that dene default values for Fax menu items
❏Report Settings to print reports when faxes are sent or received
Related Information
&“Connecting to a Phone Line” on page 76
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 80
&“Making Settings Individually for Printer's Fax Features” on page 81
&“Menu Options for Fax Settings” on page 86
&“Network Settings” on page 22
&“Managing Contacts” on page 65
&“Menu Options for User Settings” on page 74
&“Report Settings Menu” on page 88
Connecting to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
❏VoIP phone line such as DSL or ber-optic digital service
❏Digital phone line (ISDN)
❏Some PBX telephone systems
❏When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
User's Guide
Fax Settings
76
Connecting the Printer to a Phone Line
Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to
the printer, use a second RJ-11 (6P2C) phone cable.
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
Note:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap
if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the documentation provided with the modem or the adapter for more details.
User's Guide
Fax Settings
77
Note:
If your DSL modem is not equipped with a built-in DSL lter, connect a separate DSL lter.
Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
Note:
❏If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
❏If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of
rings your answering machine is set to answer a call.
1. Remove the cap from the EXT. port on the back of the printer.
User's Guide
Fax Settings
78
2. Connect the phone device and the EXT. port with a phone cable.
Note:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split
the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
3. Select Fax on the home screen.
4. Pick up the handset.
e connection is established when
x
(Send) is enabled as the following screen.
Related Information
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 80
&“Making Settings to Use an Answering Machine” on page 83
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 84
&“Setting Receive Mode” on page 82
User's Guide
Fax Settings
79
Making the Printer Ready to Send and Receive Faxes
(Using Fax Setting Wizard)
Fax Setting Wizard congures the basic fax features to make the printer ready to send and receive faxes.
e Wizard is displayed automatically when the printer is turned on for the rst time. You can also display the
wizard manually from the printer's control panel. You need to run the wizard again in case the wizard is skipped
when the printer is rst turned on or when the connection environment has changed.
❏e items below are what you can set through the wizard.
❏Header (Your Phone Number and Fax Header)
❏Receive Mode (Auto or Manual)
❏e items below are set automatically according to the connection environment.
❏Dial Mode (such as Tone or Pulse)
❏Line Type (PSTN or PBX)
❏Dial Tone Detection
❏Distinctive Ring Detection (DRD) Setting
❏Other items in Basic Settings remain as they are.
Start Fax Setting Wizard to make Basic Settings, following the on-screen instructions.
1. Make sure the printer is connected to the phone line.
Note:
Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone
line before starting the wizard.
2. Select Settings on the home screen on the printer's control panel.
3. Select General Settings > Fax Settings > Fax Setting Wizard.
4. Check the message on the screen displayed, and then selectProceed.
e wizard begins.
5. On the fax header entry screen, enter the sender name such as your company name, and then select OK.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
6. On the phone number entry screen, enter your fax number, and then select OK.
7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings.
❏If you have subscribed to a distinctive ring service from your telephone company: Select Settings, and then
select the ring pattern to be used for incoming faxes.
- If you select All, go to step 8.
- If you select any other setting, Receive Mode is automatically set to Auto. Go to step 10.
❏If you do not need to set this option: Select Skip, and then go to step 10.
User's Guide
Fax Settings
80
Note:
❏Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you to
have several phone numbers on one phone line. Each number is assigned a dierent ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
❏Depending on the region, On and O are displayed as the DRD options. Select On to use the distinctive ring feature.
8. On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
❏When connected: Select Ye s , and then go to the next step.
❏When not connected: Select No, and then go to step 10. Receive Mode is set to Auto.
9. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
❏To receive automatically : Select Yes. Receive Mode is set to Auto.
❏To receive manually: Select No. Receive Mode is set to Manual.
10. Check the settings you made on the screen displayed, and then select Proceed.
To correct or change settings, select .
11. On the Run Check Fax Connection screen, select Start Checking to run the fax connection check, and when
the screen prompts you to print the check result, select Print.
A report of the check result that shows the connection status is printed.
Note:
❏If there are any errors reported, follow the instructions on the report to solve them.
❏If the Select Line Type screen is displayed, select the line type.
- When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
- When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the
Conrmation screen displayed. However, setting this to Do Not Detect may cause the printer to skip the rst digit of
a fax number when dialing and send the fax to the wrong number.
Related Information
&“Connecting the Printer to a Phone Line” on page 77
&“Setting Receive Mode” on page 82
&“Making Settings to Use an Answering Machine” on page 83
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 84
&“Basic Settings Menu” on page 88
Making Settings Individually for Printer's Fax Features
You can congure the printer's fax features individually using the printer's control panel. e settings made using
Fax Setting Wizard can also be changed. For more details, see the descriptions of the Fax Settings Menu.
Related Information
&“Menu Options for Fax Settings” on page 86
User's Guide
Fax Settings
81
Setting Receive Mode
ere are two options in Receive Mode for receiving incoming faxes. You can make settings in the menu below.
Settings > General Settings > Fax Settings > Basic Settings > Receive Mode
Receive Mode Use of Phone Line
Manual Mainly for phoning, but also for faxing
Auto Only for faxing (external phone device is not required)
Mainly for faxing, and sometimes phoning
Related Information
&“Usage of Manual Mode” on page 82
&“Usage of Auto Mode” on page 82
&“Basic Settings Menu” on page 88
Usage of Manual Mode
Receiving Faxes
When the telephone rings, you can answer the ringing manually by picking up the handset.
❏When you hear a fax signal (baud):
Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap
x
. Next, hang up the
handset.
❏If the ringing is for a voice call:
You can answer the phone as normal.
Receiving Faxes Using only a Connected Telephone
When Remote Receive is set, you can receive faxes by simply entering the Start Code.
When the telephone rings, pick up the handset. When you hear a fax tone (baud), dial the two digit Start Code,
and then hang up the handset.
Related Information
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 84
Usage of Auto Mode
Receiving Faxes Without an External Phone Device
e printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is
complete.
Note:
We recommend setting Rings to Answer to as low a number as possible.
User's Guide
Fax Settings
82
Receiving Faxes With an External Phone Device
A printer with an external phone device works as follows.
❏If your phone device is the answering machine and when it answers within the number of rings set in Rings to
Answer:
- If the ringing is for a fax: e printer automatically switches to receive faxes.
- If the ringing is for a voice call: e answering machine can receive voice calls and record voice messages.
❏When you pick up the handset within the number of rings set in Rings to Answer:
- If the ringing is for a fax: You can receive the fax using the same steps as Manual.
- If the ringing is for a voice call: You can answer the phone as normal.
❏When the printer automatically switches to receive faxes:
- If the ringing is for a fax: e printer starts receiving faxes.
- If the ringing is for a voice call: You cannot answer the phone. Ask the person to call you back.
Note:
Set the Rings to Answer settings of the printer to a higher number than the number of rings for the answering machine.
Otherwise, the answering machine cannot receive voice calls to record voice messages. For details on setting up the answering
machine, see the manual supplied with the answering machine.
Related Information
&“Making Settings to Use an Answering Machine” on page 83
&“Usage of Manual Mode” on page 82
Making Settings When You Connect an External Phone Device
Making Settings to Use an Answering Machine
You need settings to use an answering machine.
1. Select Settings on the home screen on the printer's control panel..
2. Select General Settings > Fax Settings > Basic Settings.
3. Set Receive Mode to Auto.
4. Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine.
If Rings to Answer is set lower than the number of rings for the answering machine, the answering machine
cannot receive voice calls to record voice messages. See the manuals that came with the answering machine for
its settings.
e printer's Rings to Answer setting may not be displayed, depending on the region.
Related Information
&“Usage of Auto Mode” on page 82
&“Basic Settings Menu” on page 88
User's Guide
Fax Settings
83
Making Settings to Receive Faxes Operating Only a Connected Phone
(Remote Receive)
You can start receiving incoming faxes by only picking up the handset and operating the phone, without operating
the printer at all.
e Remote Receive feature is available for telephones that support tone dialing.
1. Select Settings on the home screen on the printer's control panel.
2. Select General Settings > Fax Settings > Basic Settings > Remote Receive.
3. Tap Remote Receive to set this to On.
4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then tap OK.
5. Select OK to apply the settings.
Related Information
&“Usage of Manual Mode” on page 82
&“Basic Settings Menu” on page 88
Making Settings for Blocking Junk Faxes
You can block junk faxes.
1. Select Settings on the home screen on the printer's control panel.
2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax.
3. Set the condition to block junk faxes.
Select Rejection Fax, and then enable the following options.
❏Rejection Number List: Rejects faxes that are in the Rejection Number List.
❏Fax Header Blank: Rejects faxes that have blank header information.
❏Unregistered Contacts: Rejects faxes that have not been added to the contact list.
4. Tap to return to the Rejection Fax screen.
5. If you are using the Rejection Number List, select Edit Blocked Number list, and then edit the list.
Related Information
&“Basic Settings Menu” on page 88
Making Settings to Save Received Faxes
e printer is set to print received faxes by default. Besides printing, you can set the printer to save received faxes.
User's Guide
Fax Settings
84
❏Inbox in the Printer
You can save received faxes to the Inbox. You can view them on the printer's control panel so that you can print
only the ones you want to print or delete unnecessary faxes.
❏A computer (PC-FAX reception)
Outside of the Printer
e above features can be used at the same time. If you use them at the same time, received documents are saved
to the inbox and on a computer. To receive faxes on a computer, make settings using FAX Utility.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Fax Output Settings.
3. If a conrmation message is displayed, conrm it, and then tap OK.
4. Select Save to Inbox.
5. Tap Save to Inbox to set this to On
6. Select Options when memory is full, select the option to use when the inbox is full.
❏Receive and print faxes: e printer prints all received documents that cannot be saved in the Inbox.
❏Reject incoming faxes: e printer does not answer incoming fax calls.
7. You can set a password for the inbox. Select Inbox Password Settings, and then set the password.
Note:
You cannot set a password when Options when memory is full is set to Receive and print faxes.
Related Information
&“Fax Output Settings Menu” on page 87
Making Settings to Send and Receive Faxes on a Computer
To send and receive faxes on a computer,FAX Utility must be installed on the computer connected by network or
USB cable .
Making Save to Computer Setting to Receive Faxes
You can receive faxes on a computer by using the FAX Utility. Install FAX Utility on the computer and make the
setting. For details, see Basic Operations in the FAX Utility help (displayed on the main window).
e setting item below on the printer's control panel is set to Ye s, and the faxes received can be saved on the
computer.
Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings > Save to Computer
Related Information
&“Fax Output Settings Menu” on page 87
User's Guide
Fax Settings
85
Making Save to Computer Setting to Also Print on the Printer to Receive Faxes
You can make the setting to print received faxes on the printer as well as save them on a computer.
1. Select Settings on the home screen on the printer's control panel.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Fax Output Settings > Save to Computer > Yes an d Pr i nt.
Related Information
&“Fax Output Settings Menu” on page 87
Making Save to Computer Setting not to Receive Faxes
To set the printer not to save received faxes on the computer, change the settings on the printer.
Note:
You can also change the settings using the FAX Utility. However, if there are any faxes that have been unsaved to the
computer, the feature does not work.
1. Select Settings on the home screen on the printer's control panel.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Fax Output Settings > Save to Computer > No.
Related Information
&“Fax Output Settings Menu” on page 87
Menu Options for Fax Settings
Selecting Settings > Fax Settings from the printer's control panel displays this menu.
Check Fax Connection
You can nd the menu on the printer's control panel below:
Settings > General Settings > Fax Settings > Check Fax Connection
Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax
transmission. You can print the check result on A4 size plain paper.
Fax Setting Wizard
You can nd the menu on the printer's control panel below:
Settings > General Settings > Fax Settings > Fax Setting Wizard
User's Guide
Fax Settings
86
Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions.
Related Information
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 80
Receive Settings Menu
Related Information
&“Fax Output Settings Menu” on page 87
&“Print Settings Menu” on page 87
Fax Output Settings Menu
You ca n nd the menu on the printer's control panel below:
Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings
Item Description
Save to Inbox Saves received faxes in the printer's inbox.
Save to Computer Converts received documents into PDF format and saves them on a computer connected to the
printer.
Print Settings Menu
You can nd the menu on the printer's control panel below:
Settings > General Settings > Fax Settings > Receive Settings > Print Settings
Item Description
Auto Reduction Prints received faxes with large-size documents reduced to t on the paper in the paper source.
Reducing may not always be possible depending on the received data. If this is turned o, large
documents are printed at their original size on multiple sheets, or a blank second page may be
ejected.
Split Page Settings Prints received faxes with the page split when the size of the received documents is larger than
the size of the paper loaded in the printer.
Auto Rotation Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on
A5 size paper. This setting is applied when A5 size is set in Settings > General Settings >
Printer Settings > Paper Source Settings > Paper Setting > Paper Size.
Selecting O, faxes received as landscape-orientated A5 size, the same width as A4 portrait
documents, are assumed and printed as A4 size faxes.
Add Reception
Information
Prints reception information on the received fax, even if the sender does not set the header
information. The reception information includes the received date and time, sender's ID, and
page number (such as "P1"). When Split Page Settings is enabled, the split page number is also
included.
2-Sided Prints multiple pages of received faxes on both sides of the paper.
User's Guide
Fax Settings
87
Item Description
Print Start Timing Select options to start printing the faxes to receive.
❏All Pages Received: Printing starts after receiving all of the pages. To start printing from the
rst page or last page depends on the setting of Collation Stack feature. See the
explanation for Collation Stack.
❏First Page Received: Starts printing when the rst page is received, and then prints in order
as the pages are received. If the printer cannot start printing, such as when it is printing other
jobs, the printer starts printing received pages as a batch when it is available.
Collation Stack Since the rst page is printed last (output to the top), the printed documents are stacked in the
correct page order. When the printer is running low on memory, this feature may not be
available.
Print Suspend Time ❏Print Suspend Time: During the time period you specied from Time to Stop through Time
to Restart you specied,, the printer saves documents received in the printer's memory
without printing them. This feature can be used for noise prevention at night or to prevent
condential documents from being disclosed while you are away. Before using this feature,
make sure there is enough free memory. When you set this to O, you can print the received
documents even before the restart time.
❏Time to Stop: Stops printing documents.
❏Time to Restart: Restarts printing documents automatically.
Quiet Mode Reduces the noise the printer makes when printing faxes, however, print speed may be reduced.
Report Settings Menu
You can nd the menu on the printer's control panel below:
Settings > General Settings > Fax Settings > Report Settings
Item Description
Fax Log Auto Print Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are
completed. Select On(Time) to print the log at a specied time. However, if the number of fax
jobs exceeds 30, the log is printed before the specied time.
Attach Fax image to
report
Prints a Transmission Report with an image of the rst page of the sent document. Select
On(Large Image) to print the upper part of the page without reducing. Select On(Small
Image) to print the entire page reducing it to t onto the report.
Report Format Selects a format for fax reports in Fax > More tab > Fax Report other than Protocol Trace.
Select Detail to print with error codes.
Basic Settings Menu
You can nd the menu on the printer's control panel below:
Settings > General Settings > Fax Settings > Basic Settings
Item Description
Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a
communication error occurs frequently, when sending/receiving a fax to/from abroad, or when
you are using an IP (VoIP) phone service.
User's Guide
Fax Settings
88
Item Description
ECM Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by
telephone line noise. If this is disabled, you cannot send documents in color.
Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch
Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the
Line Type setting to PBX. If this does not work, disable this feature. However, disabling this
feature may drop the rst digit of a fax number and send the fax to the wrong number.
Dial Mode Select the type of phone system to which you have connected the printer. When set to Pulse,
you can temporarily switch the dialing mode from pulse to tone by pressing ("T" is entered)
while entering numbers on the fax top screen. This setting may not be displayed depending on
your region or country.
Line Type Select the line type to which you have connected the printer.
When using the printer in an environment that uses extensions and requires an external access
code, such as 0 and 9, to get an outside line, select PBX and register the access code. Once you
have registered the access code, enter # (hash) instead of the access code when sending a fax to
an outside fax number. For an environment that uses a DSL modem or terminal adapter, setting
to PBX is also recommended.
You cannot send faxes to recipients in Contacts in which an external access code such as 0 or 9
is set. If you have added recipients in Contacts using an external access code such as 0 or 9, set
the Access Code to Do Not Use. Otherwise, you must change the code to # in Contacts.
Header Enter your sender name and fax number. These appear as a header on outgoing faxes.
❏Your Phone Number: You can enter up to 20 characters using 0-9 + or space.
❏Fax Header: You can register up to 21 sender names as necessary. You can enter up to 40
characters for each sender name.
Receive Mode Select the receive mode. For details, see the related Information below.
DRD If you have subscribed to a distinctive ring service from your telephone company, select the ring
pattern to be used for incoming faxes. The distinctive ring service, oered by many telephone
companies (the service name diers by company), allows you to have several phone numbers
on one phone line. Each number is assigned dierent ring pattern. You can use one number for
voice calls and another for fax calls. Depending on the region, this option may be On or O.
Rings to Answer Select the number of rings that must occur before the printer automatically receives a fax.
Remote Receive ❏Remote Receive: When you answer an incoming fax call on a phone connected to the printer,
you can start receiving the fax by entering the code using the phone.
❏Start Code: Set the start code of Remote Receive. Enter two characters using 0-9, *, #.
Rejection Fax ❏Rejection Fax: Select options to reject receiving junk faxes.
❏Rejection Number List: If the other party's phone number is in the rejection
number list, set whether to reject the incoming faxes.
❏Fax Header Blank: If the other party's phone number is blocked, set whether to
reject receiving the faxes.
❏Unregistered Contacts: If the other party's phone number is not in the contacts,
set whether to reject receiving the faxes.
❏Edit Blocked Number list: You can register up to 30 fax numbers to reject the faxes and calls.
Enter up to 20 characters using 0-9, *, #, or space.
User's Guide
Fax Settings
89
Related Information
&“Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 80
&“Setting Receive Mode” on page 82
&“Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 84
&“Making Settings for Blocking Junk Faxes” on page 84
Security Settings Menu
You can nd the menu on the printer's control panel below:
Settings > General Settings > Fax Settings > Security Settings
Item Description
Direct Dialing
Restrictions
Selecting On disables manual entry of the recipient's fax numbers allowing the operator to
select recipients only from the contacts list or sent history.
Selecting Enter Twice requires the operator to enter the fax number again when the number
was manually entered.
Selecting O enables manual entry of the recipient's fax numbers.
Conrm Address List Selecting On displays a recipient conrmation screen before starting the transmission.
Backup Data Auto Clear Selecting On automatically erases the backups when sending or receiving a document
completes successfully and the backups become unnecessary.
Selecting O, to prepare for an unexpected power o due to an electricity failure or an incorrect
operation, temporarily stores backup copies of sent and received documents in its memory.
Clear Backup Data Erases all backup copies temporarily stored in the printer's memory. Run this before you give the
printer to someone else or dispose of it.
User's Guide
Fax Settings
90
Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d pr i n t e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
User's Guide
Printing
91
2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
❏When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
&“Available Paper and Capacities” on page 51
&“Loading Paper in the Paper Cassette” on page 54
&“List of Paper Type” on page 60
&“Main Tab” on page 106
User's Guide
Printing
92
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 51
Print Settings
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
2. Click Settings, make the appropriate settings, and then click OK.
Make settings for Print Density if necessary.
Note:
❏To print a folded booklet, select Booklet.
❏When setting Print Density, you can adjust print density according to the document type.
❏Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
3. Click Print.
Related Information
&“Printing Basics” on page 91
&“Main Tab” on page 106
User's Guide
Printing
93
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Related Information
&“Printing Basics” on page 91
&“Main Tab” on page 106
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that documents are stacked in page order for outputting paper to the front of
the printer.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
&“Printing Basics” on page 91
User's Guide
Printing
94
&“Main Tab” on page 106
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select
Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Related Information
&“Printing Basics” on page 91
&“More Options Tab” on page 106
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
User's Guide
Printing
95
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
&“Printing Basics” on page 91
&“Main Tab” on page 106
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
e actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines.
User's Guide
Printing
96
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
User's Guide
Printing
97
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide
Printing
98
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
User's Guide
Printing
99
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
User's Guide
Printing
100
10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and then select the items you want to print.
User's Guide
Printing
101
Related Information
&“Printing Basics” on page 91
&“More Options Tab” on page 106
Printing a Watermark
You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an
anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Anti-Copy Pattern is available under the following conditions:
❏Paper: Plain paper, Copy paper, Letterhead, or High quality plain paper
❏Quality: Standard
❏Automatic 2-sided printing: Not selected
❏Tone C orrection: Automatic
Note:
You can also add your own watermark or anti-copy pattern.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or
Watermark. Click Settings to change details such as the size, density, or position of the pattern or the mark.
Related Information
&“Printing Basics” on page 91
&“More Options Tab” on page 106
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
User's Guide
Printing
102
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
le, and then repeat the above steps.
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the le.
Related Information
&“Printing Basics” on page 91
&“Main Tab” on page 106
Adjusting the Print Tone
You can adjust the tone used in the print job. ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Tone Correction setting. Click Advanced to open
the Tone C orre c ti on window, and then select the method of tone correction.
Note:
❏Automatic is selected as default on the More Options tab. is setting automatically adjusts the tone to match the paper
type and print quality settings.
Related Information
&“Printing Basics” on page 91
&“More Options Tab” on page 106
User's Guide
Printing
103
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone C orre c t i on setting. Select Emphasize
in Lines.
Related Information
&“Printing Basics” on page 91
&“More Options Tab” on page 106
Printing to Enhance Light Text and Lines
You can enhance light letters and lines to make them more visible, or to sharpen images.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone C orre c t i on setting. Select Enhance
Light Text and Lines.
Related Information
&“Printing Basics” on page 91
&“More Options Tab” on page 106
User's Guide
Printing
104
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, Letterhead, High quality plain paper, ick paper, or Envelope
❏Quality: Standard
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Related Information
&“Printing Basics” on page 91
&“Maintenance Tab” on page 107
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
User's Guide
Printing
105
Main Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Ink Levels Displays the approximate ink level.
Paper Source Select the paper source from which the paper is fed. Select Auto Select to feed paper from the rear
paper feed slot when paper is loaded in the rear paper feed slot and the paper cassette.
Document Size Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
Orientation Select the orientation you want to use to print.
Paper Type Select the type of paper on which you print.
Quality Select the pint quality you want to use for printing. Available settings depend on the paper type
you select.
2-Sided Printing Allows you to perform 2-sided printing.
Settings You can specify the binding edge and the binding margins. When
printing multi-page documents, you can select to print starting from
either the front or the back side of the page.
Print Density Select the document type to adjust the print density. If the appropriate
print density is selected, you can prevent images from bleeding through
to the reverse side. Select User Dened to adjust the print density
manually.
Multi-Page Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
Copies Set the number of copies you want to print.
Collate Prints multi-page documents collated in order and sorted into sets.
Reverse Order Allows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.
Print Preview Displays a preview of your document before printing.
Job Arranger Lite Select to print using the Job Arranger Lite feature.
More Options Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
User's Guide
Printing
106
Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Document Size Select the size of your document.
Output Paper Select the paper size on which you want to print. If the Output Paper diers from the Document
Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Reduce/Enlarge
Document
Allows you to reduce or enlarge the size of a document.
Fit to Page Automatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom to Prints with a specic percentage.
Center Prints images in the center of the paper.
Tone Correction Automatic Adjusts the tone of images automatically.
Custom Allows you to perform manual tone correction. Click Advanced for
further settings.
Image Options Enables print quality options such as Emphasize Text. You can also
thicken thin lines to make them visible on the printouts.
Watermark Features Allows you to make settings for anti-copy pattern or watermarks.
Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High Speed Prints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror Image Inverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.
Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if some nozzles are clogged as shown in the illustration of the nozzle check pattern.
User's Guide
Printing
107
Power Cleaning Runs power cleaning to clean the clogged nozzles in the print head. Because this feature uses more
ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the
illustration of the nozzle check pattern.
Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data.
EPSON Status
Monitor 3
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Monitoring
Preferences
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.
Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
Displays the number of sheets of paper fed into the printer or the ADF.
Language Changes the language used on the printer driver window. To apply the settings, close the printer
driver, and then open it again.
Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.
Technical Support Allows you to access the Epson technical support website.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
3. Select your printer.
User's Guide
Printing
108
4. Select Print Settings from the pop-up menu.
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
Related Information
&“Available Paper and Capacities” on page 51
&“Loading Paper in the Paper Cassette” on page 54
&“List of Paper Type” on page 60
&“Menu Options for Print Settings” on page 114
User's Guide
Printing
109
Printing on 2-Sides
You can print on both sides of the paper.
Note:
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 51
Print Settings
Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make
the Document Type settings.
Note:
❏Printing speed may be reduced depending on the document type.
❏When printing photos with dense data, select Text & Graphic s or Text & Photos in the Document Type setting. If the
printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink
Drying Time in Adjustments.
Related Information
&“Printing Basics” on page 108
&“Menu Options for Two-sided Printing Settings” on page 114
User's Guide
Printing
110
Printing Several Pages on One Sheet
You can print several pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
&“Printing Basics” on page 108
&“Menu Options for Layout” on page 113
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that documents are stacked in page order for outputting paper to the front of
the printer.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
User's Guide
Printing
111
Related Information
&“Printing Basics” on page 108
&“Menu Options for Paper Handling” on page 113
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a specic percentage, do one of the following.
❏Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
&“Printing Basics” on page 108
&“Menu Options for Paper Handling” on page 113
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
User's Guide
Printing
112
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏OS X Mountain Lion or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Menu Options for Layout
Pages per Sheet Select the number of pages to be printed on one sheet.
Layout Direction Specify the order in which the pages will be printed.
Border Prints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Flip horizontally Inverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the
computer display to minimize the dierence in color.
EPSON Color Controls
Menu Options for Paper Handling
Collate pages Prints multi-page documents collated in order and sorted into sets.
Pages to Print Select to print only odd pages or even pages.
Page Order Select to print from the top or the last page.
Scale to t paper size Prints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down only Select when reducing the size of the document.
User's Guide
Printing
113
Menu Options for Cover Page
Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Cover Page Type Select the contents of the cover page.
Menu Options for Print Settings
Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media Type Select the type of paper on which you print.
Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.
Advanced Settings Adjusts the brightness and the contrast of images.
Menu Options for Two-sided Printing Settings
Two-sided Printing Prints on both sides of the paper.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings for Mac OS Printer Driver
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Warning Notications: Allows the printer driver to display warning notications.
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
User's Guide
Printing
114
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
If you start Epson iPrint when the printer is not connected to the network, a message is displayed instructing you
to connect to the printer. Follow the instructions to complete the connection. See the URL below for the operating
conditions.
http://epson.sn
Related Information
&“Printing Using a Network Service” on page 188
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Printing
115
e following screens are subject to change without notice. e contents may vary depending on the product.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos and documents.
EThe print photos screen displayed when the photo menu is selected.
FDisplays the screen to make print settings such as paper size and paper type.
GDisplays the paper size. When this is displayed as a button, tap it to display the paper settings currently set
on the printer.
HDisplays photos and documents you selected.
IStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
Note:
Operations may dier depending on the device.
User's Guide
Printing
116
1. Load paper in the printer.
2. Set up your printer for wireless printing.
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print
Enabler.
6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
&“Connecting to a Smart Device” on page 24
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and
Mac with the latest version of OS X or macOS.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
User's Guide
Printing
117
Copying
Copying Basics
is section explains the steps for basic copying.
1. Place the originals.
If you want to copy multiple originals, place all of the originals on the ADF.
2. Select Copy on the home screen.
3. Check the settings on the Copy tab.
Select the setting item to change it as necessary.
Note:
❏If you select Advanced Settings tab, you can make settings such as Original Type or Finishing.
❏If the combination of settings you require is not available, is displayed. Select the icon to check the details, and
then change the settings.
4. Enter the number of copies.
5. Tap
x
.
Related Information
&“Placing Originals” on page 61
&“Basic Menu Options for Copying” on page 120
&“Advanced Menu Options for Copying” on page 120
Copying on 2-Sides
You can copy multiple originals on both sides of the paper.
1. Select Copy on the home screen.
2. Select Copy tab > , and then select 1→2-Sided.
You can also specify the orientation of the original and the binding position of the copy result.
3. Tap
x
.
Related Information
&“Copying Basics” on page 119
User's Guide
Copying
119
Copying Multiple Originals onto One Sheet
You can copy two originals onto a single sheet of paper.
1. Select Copy on the home screen.
2. Select Advanced Settings tab > Multi-Page, and select 2-up.
You can also specify the layout order and orientation of the original.
3. Select Copy tab, and then tap
x
.
Related Information
&“Copying Basics” on page 119
Basic Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
(2-Sided) :
Select 2-sided layout.
❏1→1-Sided
Copies one side of an original onto a single side of paper.
❏1→2-Sided
Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of
your original and the binding position of the paper.
(Density) :
Increase the level of density when the copying results are faint. Decrease the level of density when ink
smears.
ID Card Copy:
Scans both sides of an ID card and copies onto one side of A4 size paper.
Advanced Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
Paper Setting:
Select paper size and paper type.
User's Guide
Copying
120
Reduce/Enlarge:
Congures the magnication ratio of the enlargement or reduction. If you want to reduce or enlarge
the original by a specic percentage, select the value, and then enter a percentage within a range of 25
to 400%.
❏Actual Size
Copies at 100 % magnication.
❏A4→A5 and others
Automatically enlarges or reduces the original to t to a specic paper size.
❏Auto Fit Page
Detects the scan area and automatically enlarges or reduces the original to t to the paper size you
selected. When there are white margins around the original, the white margins from the corner
mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
Original Size:
Select the size of your original. When copying non-standard size originals, select the size closest to your
original.
Multi-Page:
❏Single Page
Copies a single-sided original onto a single sheet.
❏2-up
Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the
orientation of your original.
Original Type:
Select the type of your original. Copies in optimal quality to match the type of original.
Finishing:
Select how to eject the paper for multiple copies of multiple originals.
User's Guide
Copying
121
❏Group (Same Pages)
Copies the originals by page as a group.
❏Collate (Page Order)
Copies the originals collated in order and sorted into sets.
Original Orientation:
Select the orientation of your original.
Remove Shadow:
Removes shadows that appear around copies when copying thick paper or that appear in the center of
copies when copying a booklet.
Remove Punch Holes:
Removes the binding holes when copying.
Clear All Settings:
Resets the copy settings to their defaults.
User's Guide
Copying
122
Scanning
Scanning Using the Control Panel
You can send scanned images from the printer's control panel to the following destinations.
Computer
You can save the scanned image to a computer connected to the printer. Before scanning, install Epson
Scan 2 and Epson Event Manager on your computer.
Cloud
You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect.
WSD
You can save the scanned image to a computer connected to the printer, using WSD feature. If you are
using the Windows 7/Windows Vista, you need to make WSD settings on your computer before
scanning.
Related Information
&“Scanning to a Computer (Event Manager)” on page 123
&“Scanning to the Cloud” on page 127
&“Scanning Using WSD” on page 129
Scanning to a Computer (Event Manager)
Note:
Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
1. Place the originals.
2. Select Scan on the home screen.
3. Select Computer.
4. Select to select the computer to which you want to save the scanned images.
Note:
❏When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. You can display up to 20 computers on the printer's control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Select to select how to save the scanned image to a computer.
❏Save as JPEG: Saves the scanned image in JPEG format.
❏Save as PDF: Saves the scanned image in PDF format.
❏Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email.
User's Guide
Scanning
123
❏Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can
change the scan settings such as the scanning size, folder to save to, or save format.
6. Tap
x
.
Related Information
&“Placing Originals” on page 61
Making Custom Settings in Epson Event Manager
You can set the scan settings for Follow custom setting in Epson Event Manager.
See the Epson Event Manager help for details.
1. Start Epson Event Manager.
2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.
User's Guide
Scanning
124
3. Click Make Job Settings.
User's Guide
Scanning
125
4. Make scan settings on the Job Settings screen.
❏Edit Job Settings: Select Custom Action.
❏Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning
to set the items such as the resolution or the color for saving the scanned image.
❏Target Folder: Select the save folder for the scanned image.
❏Filename (Prex + Start Number): Change the settings for the le name you want to save.
❏File Format: Select the save format.
❏Launch Action: Select the action when scanning.
❏Test Settings: Starts test scanning using current settings.
5. Click OK to return to the main screen.
User's Guide
Scanning
126
6. Make sure that the Custom Action is selected on the Custom Action list.
7. Click Close to close Epson Event Manager.
Scanning to the Cloud
You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See
the following Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
1. Make sure that you have made settings using Epson Connect.
2. Place the originals.
3. Select Scan on the home screen.
4. Select Cloud.
5. Select on the top of the screen, and then select a destination.
6. Set items on Scan tab, such as the save format.
7. Select Advanced Settings tab, and then check settings, and change them if necessary.
8. Select Scan tab, and then tap
x
.
User's Guide
Scanning
127
Related Information
&“Placing Originals” on page 61
Basic Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
B&W/Color:
Select whether to scan in color or in monochrome.
JPEG/PDF:
Select the format in which to save the scanned image.
Advanced Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
Scan Area:
❏Scan Size:
Select the scan size. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
❏Original Orientation:
Select the orientation of the original.
Original Type:
Select the type of your original.
Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround:
Remove the shadows at the edge of the original.
❏Center:
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
❏Erasing Position:
Select the position to remove the punch holes.
User's Guide
Scanning
128
❏Original Orientation:
Select the orientation of the original.
Clear All Settings
Resets the scan settings to their defaults.
Scanning Using WSD
Note:
❏ i s fe ature i s o n l y av a i l ab l e fo r c o m p u t e r s r u n n i ng Wi n d o w s 1 0 / Wi n d o w s 8 . 1 / Wi n d o w s 8 / Wi n d ows 7 / Wi n d o w s Vi s t a .
❏If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
2. Select Scan on the home screen.
3. Select WSD.
4. Select a computer.
5. Tap
x
.
6. Follow the on-screen instructions on your computer.
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
❏e printer and the computer are connected to the network.
❏e printer driver is installed on the computer.
1. Turn the printer on.
2. Click start, and then click Network on the computer.
3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
User's Guide
Scanning
129
Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
4. Click Your device is ready to use.
5. Check the message, and then click Close.
6. Open the Devices and Printers screen.
❏Wind ows 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
User's Guide
Scanning
130
❏Wind ows Vis t a
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are
suitable for text documents.
See the Epson Scan 2 help for an explanation of each setting item.
1. Place the original.
Note:
If you want to scan multiple originals, place them in the ADF.
2. Start Epson Scan 2.
3. Make the following settings on the Main Settings tab.
❏Document Source: Select the source where the original is placed.
User's Guide
Scanning
131
❏Document Size: Select the size of the original you placed.
❏ / (Original orientation) buttons: Select the set orientation of the original you placed.
Depending on the size of the original, this item may be set automatically and cannot be changed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
4. Make other scan settings if necessary.
❏You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
When you preview using the ADF, the original is ejected from the ADF. Place the ejected original again.
❏On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏Remove Background: Remove the background of the originals.
❏Text Enhancement: You can make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale
or black and white.
❏reshold: You can adjust the border for monochrome binary (black and white).
❏Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Edge Fill: You can remove the shadow created around the scanned image.
❏Dual Image Output (Windows Only): You can scan once and save two images with dierent output
settings at the same time.
Note:
e items may not be available depending on other settings you made.
User's Guide
Scanning
132
5. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You c a n ch a nge s e t t ing s for t h e le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
6. Click Scan.
Related Information
&“Placing Originals” on page 61
&“Application for Scanning Documents and Images (Epson Scan 2)” on page 180
User's Guide
Scanning
133
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Scanning
134
e following screens are subject to change without notice.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DDisplays the scanning screen.
EDisplays the screen where you can make scan settings such as resolution.
FDisplays scanned images.
GStarts scanning.
HDisplays the screen where you can save scanned data to a smart device or Cloud services.
IDisplays the screen where you can send scanned data by email.
JDisplays the screen where you can print scanned data.
User's Guide
Scanning
135
Faxing
Before Using Fax Features
Check the following before you start using the fax features.
❏e printer and the phone line, and (if necessary) the phone machine are connected correctly
❏Fax basic settings (Fax Setting Wizard) is complete
❏Other necessary Fax Settings are complete
See "Related Information" below to make settings.
Related Information
&“Fax Settings” on page 76
Sending Faxes Using the Printer
Sending Faxes Using the Control Panel
Related Information
&“Sending Faxes Automatically Using the Control Panel” on page 136
Sending Faxes Automatically Using the Control Panel
You can send faxes by entering fax numbers for recipients on the control panel.
Note:
When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.
1. Place the originals.
You can send up to 100 pages in one transmission; however depending on the remaining amount of memory,
you may not be able to send faxes even with less than 100 pages.
2. Select Fax on the home screen.
3. Specify the recipient.
You can send the same monochrome fax to up to 100 recipients. However, a color fax can only be sent to one
recipient at a time.
User's Guide
Faxing
136
❏To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK.
- To add a pause (pause for three seconds during dialing), enter a hyphen(-).
- If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access
code at the beginning of the fax number.
Note:
If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On.
Select fax recipients from the contacts list or the sent fax history.
❏To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you
want to send to has not been registered in Contacts yet, select Add Entry to register it.
❏To select from the sent fax history: Select Recent, and then select a recipient.
Note:
To delete recipients you entered, display the list of recipients by tapping on the eld of a fax number or the number of
recipients on the LCD screen, select the recipient from the list, and then select Remove.
4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as
necessary.
5. Send the fax.
❏To send without checking the scanned document image: Tap
x
.
❏To scan, check the scanned document image, and then send (when sending a fax in monochrome only):
Select Preview on the fax top screen.
To send the fax as is, select Start Sending. Otherwise, select Cancel, and then go to step 3.
- : Moves the screen in the direction of the arrows.
- : Reduces or enlarges.
- : Moves to the previous or the next page.
Note:
❏You cannot send the fax in color aer previewing.
❏When Direct Send is enabled, you cannot preview.
❏When the preview screen is le untouched for 20 seconds, the fax is sent automatically.
❏e image quality of a sent fax may be dierent from what you previewed depending on the capability of the
recipient machine.
6. When sending is complete, remove the originals.
Note:
❏If the fax number is busy or there is some problem, the printer automatically redials aer one minute.
❏To cancel sending, tap
y
.
❏It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer
is sending a fax in color, you cannot use the other features.
Related Information
&“Managing Contacts” on page 65
&“Placing Originals” on page 61
&“Menu Options for Faxing” on page 145
User's Guide
Faxing
137
Sending Faxes Dialing from the External Phone Device
You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
a fax, or when the recipient's fax machine does not switch to the fax automatically.
1. Place the originals.
You can send up to 100 pages in one transmission.
2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
Note:
When the recipient answers the phone, you can talk with the recipient.
3. Select Fax on the home screen.
4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as
necessary.
5. When you hear a fax tone, tap
x
, and then hang up the handset.
Note:
When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
scanning and sending simultaneously. While sending the fax, you cannot use the other features.
6. When sending is complete, remove the originals.
Related Information
&“Placing Originals” on page 61
&“Fax Settings” on page 145
Various Ways of Sending Faxes
Related Information
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 138
&“Sending Faxes at a Specied Time (Send Fax Later)” on page 139
&“Sending Dierent Size Documents Using ADF (ADF Continuous Scan)” on page 139
Sending Many Pages of a Monochrome Document (Direct Send)
When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory.
erefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can
avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer
performs scanning and sending simultaneously. You can use this feature when there is only one recipient.
1. Place the originals.
2. Select Fax on the home screen.
3. Specify the recipient.
User's Guide
Faxing
138
4. Select the Fax Settings tab, and then tap Direct Send to set this to On.
You can also make settings such as the resolution and the sending method as necessary.
5. Send the fax.
Related Information
&“Placing Originals” on page 61
&“Sending Faxes Automatically Using the Control Panel” on page 136
&“Fax Settings” on page 145
Sending Faxes at a Specied Time (Send Fax Later)
You can set to send a fax at a specied time. Only monochrome faxes can be sent when the time to send is
specied.
1. Select Fax on the home screen.
2. Specify the recipient.
3. Select the Fax Settings tab, and then select Send Fax Later.
4. Tap the Send Fax Later eld to set this to On.
5. Select the Time eld, enter the time you want to send the fax, and then select OK.
6. Select OK to apply the settings.
You can also make settings such as the resolution and the sending method as necessary.
7. Send the fax.
Note:
You cannot send another fax until the fax has been sent at the specied time. If you want to send another one, you need
to cancel the scheduled fax by selecting Fax on the home screen, and then deleting it.
Related Information
&“Placing Originals” on page 61
&“Sending Faxes Automatically Using the Control Panel” on page 136
&“Fax Settings” on page 145
Sending Dierent Size Documents Using ADF (ADF Continuous Scan)
Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document
at their original sizes.
If you place dierent sized originals in the ADF, all of the originals are sent at the largest size among them. To send
originals at their original sizes, do not place originals with mixed sizes.
1. Place the rst batch of originals at the same size.
2. Select Fax on the home screen.
User's Guide
Faxing
139
3. Specify the recipient.
4. Select the Fax Settings tab, and then tap ADF Continuous Scan to set this to On.
You can also make settings such as the resolution and the sending method as necessary.
5. Tap
x
(Send).
6. When scanning the rst set of originals is complete and a message is displayed on the control panel asking you
to scan the next set of originals, select Yes, set the next originals, and then select Start Scanning.
Note:
If you leave the printer untouched for 20 seconds aer prompted to set the next originals, the printer stops storing and
starts sending the document.
Related Information
&“Placing Originals” on page 61
&“Sending Faxes Automatically Using the Control Panel” on page 136
&“Fax Settings” on page 145
Receiving Faxes on the Printer
If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard,
you can receive faxes.
ere are two ways of receiving faxes.
❏Receiving an incoming fax
❏Receiving a fax by making a call (Polling Receive)
Received faxes are printed in the printer's initial settings.
You can save received faxes and check them on the printer screen.
To check the status of the fax settings, you can print a Fax Settings List by selecting Fax > (More) > Fax Report
> Fax Settings List.
See "Related Information" below to make settings.
Related Information
&“Making Settings Individually for Printer's Fax Features” on page 81
User's Guide
Faxing
140
Receiving Incoming Faxes
ere are two options in Receive Mode.
Related Information
&“Usage of Auto Mode” on page 141
&“Usage of Manual Mode” on page 141
Usage of Auto Mode
is mode allows you to use the line for the following uses.
❏Using the line for faxing only (external telephone is not necessary)
❏Using the line for faxing mainly, and sometimes phoning
Receiving Faxes Without an External Phone Device
e printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is
complete.
Receiving Faxes With an External Phone Device
A printer with an external phone device works as follows.
❏When the answering machine answers within the number of rings set in Rings to Answer:
- If the ringing is for a fax: e printer automatically switches to receive faxes.
- If the ringing is for a voice call; e answering machine can receive voice calls and record voice messages.
❏When you pick up the handset within the number of rings set in Rings to Answer:
- If the ringing is for a fax: You can receive the fax using the same steps as for Manual. Select Fax on the home
screen, and then select Send/Receive > Receive. Next, select
x
, and then hang up the handset.
- If the ringing is for a voice call: You can answer the phone as normal.
❏When the ringing stops and the printer automatically switches to receive faxes:
- If the ringing is for a fax: e printer starts receiving faxes.
- If the ringing is for a voice call: You cannot answer the phone. Ask the person to call you back.
Note:
Set the number of rings to answer for the answering machine to a lower number than the number set in Rings to Answer.
Otherwise, the answering machine cannot receive voice calls to record voice messages. For details on setting up the answering
machine, see the manual supplied with the answering machine.
Related Information
&“Usage of Manual Mode” on page 141
Usage of Manual Mode
is mode is mainly for making phone calls, but is also for faxing.
User's Guide
Faxing
141
Receiving Faxes
When the telephone rings, you can answer the ringing manually by picking up the handset.
❏When you hear a fax signal (baud):
Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap
x
. Next, hang up the
handset.
❏If the ringing is for a voice call:
You can answer the phone as normal.
Receiving Faxes Using only the Connected Telephone
When Remote Receive is set, you can receive faxes by simply entering the Start Code.
When the telephone rings, pick up the handset. When you hear a fax tone (baud), dial the two digit Start Code,
and then hang up the handset.
Receiving Faxes by Making a Phone Call
You can receive a fax stored on another fax machine by dialing the fax number.
Related Information
&“Receiving Faxes by Polling (Polling Receive)” on page 142
Receiving Faxes by Polling (Polling Receive)
You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a
document from a fax information service. However, if the fax information service has an audio guidance feature
that you need to follow to receive a document, you cannot use this feature.
Note:
To receive a document from a fax information service that uses audio guidance, just dial the fax number using the connected
telephone, and operate the phone and the printer following the audio guidance.
1. Select Fax on the home screen.
2. Tap .
3. Tap Polling Receive to set this to On, and then tap Close.
4. Enter the fax number.
Note:
When Security Settings > Direct Dialing Restrictions is set to On, you can only select fax recipients from the contact
list or the sent fax history. You cannot manually enter a fax number.
5. Tap
x
.
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 138
&“More” on page 146
User's Guide
Faxing
142
Saving of Received Faxes
e printer provides the following features to save received faxes.
❏Saving in the printer's inbox
❏Saving on a computer
Note:
❏e above features can be used at the same time. If you do use them all at the same time, received documents are saved to
the inbox and on a computer.
❏When there are received documents that have not been read or saved yet, the number of the unprocessed jobs is displayed
on the on the home screen.
Related Information
&“Saving Received Faxes in the Inbox” on page 143
&“Receiving Faxes on a Computer” on page 151
Saving Received Faxes in the Inbox
You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature,
received documents are not automatically printed. You can view them on the printer's LCD screen and print only
when needed.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the le size of saved documents, and
using of multiple fax saving features at a time.
Related Information
&“Making Settings to Save Received Faxes” on page 84
&“Checking the Received Faxes on the LCD Screen” on page 143
Checking the Received Faxes on the LCD Screen
1. Tap on the on the home screen.
Note:
When there are received faxes that have not been read, the number of unread documents is displayed on the on the
home screen.
User's Guide
Faxing
143
2. Tap Open Inbox (XX Unread).
3. If the inbox has been password protected, enter the inbox password.
4. Select the fax you want to view from the list.
e contents of the fax are displayed.
❏: Moves the screen in the direction of the arrows.
❏: Reduces or enlarges.
❏: Rotates the image to the right by 90 degrees.
❏: Moves to the previous or the next page.
❏To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display
the icons.
5. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions.
c
Important:
If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have
already read or printed.
Related Information
&“Menu Options for Fax Settings” on page 86
Using Other Faxing Features
Printing Fax Report Manually
1. Select Fax on the home screen.
2. Tap (More).
3. Select Fax Report.
4. Select the report you want to print, and then follow the on-screen instructions.
Note:
You can change the report format. From the home screen, select Settings > General Settings > Fax Settings > Report
Settings, and then change the Attach Fax image to report or Report Format settings.
Related Information
&“More” on page 146
&“Report Settings Menu” on page 88
User's Guide
Faxing
144
Menu Options for Faxing
Recipient
Select the menus on the control panel as described below:
Fax > Recipient
Keypad Manually enter a fax number.
Contacts Select a recipient from the contacts list. You can also add or edit a contact.
Recent Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
Fax Settings
Select the menus on the control panel as described below:
Fax > Fax Settings
Scan Settings
Original Size (Glass) Select the size and orientation of the original you placed on the scanner glass.
Color Mode Select whether to scan in color or in monochrome.
Resolution Select the resolution of the outgoing fax. If you select a higher resolution, the data size
becomes larger and it takes time to send the fax.
Density Sets the density of the outgoing fax. + makes the density darker, and - makes it lighter.
Remove Background Detects the paper color (background color) of the original document, and removes or lightens
the color. Depending on the darkness and vividness of the color, it may not be removed or
lightened.
Sharpness Enhances or defocuses the outline of the image. + enhances the sharpness, and - defocuses the
sharpness.
ADF Continuous Scan Sending faxes by placing originals one by one, or by placing originals by size, you can send
them as one document at their original sizes. See the related information below on this topic.
Fax Send Settings
Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored
temporarily in the printer's memory even when sending a large volume of pages, you can avoid
printer errors due to a lack of memory. Note that sending using this feature takes longer than
not using this feature. See the related information below on this topic.
You cannot use this feature when you send a fax to multiple recipients.
Send Fax Later Sends a fax at a time you specied. Only a monochrome fax is available when using this option.
See the related information below on this topic.
User's Guide
Faxing
145
Add Sender Information ❏Add Sender Information
Select the position where you want to include the header information (sender name and fax
number) in the outgoing fax, or not to include the information.
- O: Sends a fax with no header information.
- Outside of Image: Sends a fax with header information in the top white margin of the fax.
This keeps the header from overlapping with the scanned image, however, the fax received
by the recipient may be printed across two sheets depending on the size of the originals.
- Inside of Image: Sends a fax with header information approximately 7 mm lower than the
top of the scanned image. The header may overlap with the image, however, the fax
received by the recipient will not be split into two documents.
❏Fax Header
Select the header for the recipient. To use this feature, you should register multiple headers
in advance.
❏Additional Information
Select the information you want to add. You can select one from You r Ph on e N u mb er and
Destination List.
Transmission Report Prints a transmission report after you send the fax.
Print on Error prints a report only when an error occurs.
Related Information
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 138
&“Sending Faxes at a Specied Time (Send Fax Later)” on page 139
&“Sending Dierent Size Documents Using ADF (ADF Continuous Scan)” on page 139
More
Selecting in Fax on the home screen displays the More menu.
Transmission Log You can check the history of sent or received fax jobs.
Fax Report ❏Last Transmission
Prints a report for the previous fax that was sent or received through polling.
❏Fax Log
Prints a transmission report. You can set to print this report automatically using the
following menu.
Settings > General Settings > Fax Settings > Report Settings > Fax Log Auto Print
❏Fax Settings List
Prints the current fax settings.
❏Protocol Trace
Prints a detailed report for the previous fax that was sent or received.
Polling Receive When this is set to On and you call the sender's fax number, you can receive documents from
the sender's fax machine. See the related information below for details on how to receive faxes
using Polling Receive.
When you leave the Fax menu, the setting returns to O (default).
User's Guide
Faxing
146
Inbox Opens the inbox where the received faxes are stored.
Reprint Faxes You can reprint the received fax.
Fax Settings Accesses Settings > Fax Settings.
Related Information
&“Receiving Faxes by Polling (Polling Receive)” on page 142
Menu Options for User Settings
Select the menus on the control panel as described below.
Settings > User Settings > Fax
e settings made in this menu become your default settings for sending faxes. For explanations on the setting
items, see the Fax Settings in the Fax menu.
Related Information
&“Fax Settings” on page 145
Menu Options for Inbox
:
You can access the Inbox where the received faxes are stored by tapping this icon. When there are
received faxes that have not been read, the number of unread documents is displayed on the .
Sending a Fax from a Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver.
Note:
To install the FAX Utility, use the EPSON Soware Updater. See Related Information below for details. For Windows users,
you can install using the soware disc supplied with the printer.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 184
&“Installing the Latest Applications” on page 185
Sending Documents Created Using an Application (Windows)
By selecting a printer fax from the Print menu of an application like Microso Word or Excel, you can directly
transmit data such as documents, drawings, and tables you have created, with a cover sheet.
User's Guide
Faxing
147
Note:
e following explanation uses Microso Word as an example. e actual operation may dier depending on the
application you use. For details, see the application’s help.
1. Using an application, create a document to transmit by fax.
2. Click Print from the File menu.
e application’s Print window appears.
3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax
sending.
❏Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more.
❏You cannot use functions such as Print to File that change the output port.
❏You may transmit up to 100 pages including cover sheet in one fax transmission.
4. Click Printer Properties or Properties if you want to specify Paper Size, Orientation, Color, Image Quality,
or Character Density.
For details, see the PC-FAX driver help.
5. Click Print.
Note:
When Using FAX Utility for the rst time, a window for registering your information is displayed. Enter the necessary
information, and then click OK. FAX Utility uses Nickname to manage fax jobs internally. Other information is
automatically added to the cover sheet.
Recipient Settings screen of FAX Utility is displayed.
6. Specify a recipient and click Next.
❏Selecting a recipient (name, fax number and so on) from PC-FAX Phone Book:
If the recipient is saved in the phone book, do the steps below.
A
Click the PC-FAX Phone Book tab.
B
Select the recipient from the list and click Add.
❏Selecting a recipient (name, fax number and so on) from the contacts on the printer:
If the recipient is saved in the contacts on the printer, do the steps below.
A
Click the Contacts on Printer tab.
B
Select contacts from the list and click Add to proceed to Add to Recipient window.
C
Select the contacts from the list displayed, and then click Edit.
D
Add the personal data such as Company/Corp. and Title as necessary, and then click OK to return to
the Add to Recipient window.
E
As necessary, select the checkbox of Register in the PC-FAX Phone Book to save the contacts to PC-
FAX Phone Book.
F
Click OK.
User's Guide
Faxing
148
❏Specifying a recipient (name, fax number and so on) directly:
Do the steps below.
A
Click the Manual Dial tab.
B
Enter the necessary information.
C
Click Add.
Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX
Phone Book tab.
Note:
❏If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from related information link below.
❏If you have selected Enter fax number twice in the Optional Settings on the FAX Utility main screen, you need to
enter the same number again when you click Add or Next.
e recipient is added to the Recipient List displayed in the upper part of the window.
7. Specify the content of the cover sheet.
A
To attach a cover sheet, select one of the samples from Cover Sheet. Enter the Subject and Message. Note
that there is no function to create an original cover sheet or to add an original cover sheet to the list.
If you do not want to attach a cover sheet, select No cover sheet from Cover Sheet.
B
Click Cover Sheet Formatting if you want to change the order of the items on the cover sheet. You can
select the cover sheet size in Paper Size. You can also select a cover sheet at a dierent size to the document
being transmitted.
C
Click Font if you want to change the font or font size used for the text on the cover sheet.
D
Click Sender Settings if you want to change the sender information.
E
Click Detailed Preview if you want to check the cover sheet with the subject and the message you entered.
F
Click Next.
8. Check the transmission content and click Send.
Make sure the name and fax number of the recipient are correct before transmitting. Click Preview to preview
the cover sheet and document to transmit.
Once transmission starts, a window displaying the transmission status appears.
Note:
❏To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel.
❏If an error occurs during transmission, the Communication error window appears. Check the error information
and retransmit.
❏e Fax Status Monitor screen (the screen mentioned above where you can check the transmission status) is not
displayed if Display Fax Status Monitor During Transmission is not selected in the Optional Settings screen of the
FAX Utility main screen.
Related Information
&“Basic Settings Menu” on page 88
User's Guide
Faxing
149
Sending Documents Created Using an Application (Mac OS)
By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data
such as documents, drawings, and tables, you have created.
Note:
e following explanation uses Text Edit, a standard Mac OS application as an example.
1. Create the document you want to send by fax in an application.
2. Click Print from the File menu.
e application’s Print window is displayed.
3. Select your printer (fax name) in Name, click
d
to display the detailed settings, check the print settings, and
then click OK.
4. Make settings for each item.
❏Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent.
❏You can send up to 100 pages in one fax transmission.
Note:
e page size of documents you can send is the same as the paper size you can fax from the printer.
5. Select Fax Settings from the popup menu, and then make settings for each item.
See the PC-FAX driver's help for explanations on each setting item.
Click at the bottom le of the window to open the PC-FAX driver's help.
6. Select the Recipient Settings menu, and then specify the recipient.
❏Specifying a recipient (name, fax number, and so on) directly:
Click the Add item, enter the necessary information, and then click . e recipient is added to the
Recipient List displayed in the upper part of the window.
If you have selected "Enter fax number twice" in the PC-FAX driver settings, you need to enter the same
number again when you click .
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
❏Selecting a recipient (name, fax number, and so on) from the phone book:
If the recipient is saved in the phone book, click . Select the recipient from the list, and then click Add
> OK.
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
User's Guide
Faxing
150
7. Check the recipient settings, and then click Fax.
Sending starts.
Make sure the name and fax number of the recipient are correct before transmitting.
Note:
❏If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data,
and then click Delete.
❏If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on
the Fax Transmission Record screen.
❏Mixed paper size documents may not be sent correctly.
Related Information
&“Basic Settings Menu” on page 88
Receiving Faxes on a Computer
You can receive faxes and save them as PDF les to the computer connected to the printer. e FAX Utility comes
with features including how to specify a folder to save the faxes. Install the FAX Utility before using this feature.
Note:
You can use one of the following methods to install the FAX Utility.
❏Using the EPSON Soware Updater (application for updating soware)
❏Using the disc supplied with your printer. (Windows users Only )
c
Important:
❏To receive faxes on a computer, the Receive Mode on the printer's control panel must be set to Auto. If your
organization has a printer administrator, contact your administrator for information on the printer setting
status. See "Related Information" below to make settings.
❏e computer set to receive faxes should always be on. Received documents are saved in the printer's memory
temporarily before the documents are saved on the computer. If you turn o the computer, the printer's memory
might become full as it cannot send the documents to the computer.
❏e number of documents that have been temporarily saved to the printer’s memory are displayed on the on
the home screen.
❏To read the received faxes, you need to install a PDF viewer such as Adobe Reader in the computer.
Related Information
&“Setting Receive Mode” on page 82
&“Soware Update Tools (EPSON Soware Updater)” on page 184
&“Installing the Latest Applications” on page 185
Saving Incoming Faxes on a Computer
You can make settings to save incoming faxes on a computer by using the FAX Utility. Install the FAX Utility on
the computer in advance.
User's Guide
Faxing
151
For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry
screen is displayed on the computer screen while you are making settings, enter the password.
Note:
You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make
settings.
Related Information
&“Making Save to Computer Setting to Also Print on the Printer to Receive Faxes” on page 86
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 182
Canceling the Feature that Saves Incoming Faxes to the Computer
You can cancel saving faxes to the computer by using the FAX Utility.
For details, see Basic Operations in the FAX Utility help (displayed on the main window).
Note:
❏If there are any faxes that have not been saved to the computer, you cannot cancel the feature that saves faxes on the
computer.
❏You can also change the settings on the printer. See "Related Information" below to change settings.
Related Information
&“Making Save to Computer Setting not to Receive Faxes” on page 86
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 182
Checking for New Faxes (Windows)
By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes,
and whether or not there are any new faxes using the fax icon on the Windows task bar. By setting up the computer
to display a notication when new faxes are received, a notication screen pops up near the Windows system tray,
and you can check the new faxes.
Note:
❏Received fax data saved to the computer is removed from the printer's memory.
❏You need Adobe Reader to view the received faxes because they are saved as PDF les.
Using the Fax Icon on the Task Bar (Windows)
You can check for new faxes and the operation status by using the fax icon displayed on the Windows taskbar.
1. Check the icon.
❏: Standing by.
❏: Checking for new faxes.
❏: Importing new faxes is complete.
User's Guide
Faxing
152
2. Right-click the icon, and then click Open the received fax folder.
e received fax folder is displayed. Check the date and the sender in the le name, and then open the PDF
le.
While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check
new faxes now.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
Using the Notication Window (Windows)
When you set to notify you the new faxes exist, a notication window is displayed near the task bar for each the
fax.
1. Check the notication screen displayed on your computer screen.
Note:
e notication screen disappears if no operation is performed for a given length of time. You can change the
notication settings such as the display time.
2. Click anywhere in the notication screen, except for the button.
e folder you specied to save new faxes opens. Check the date and the sender in the le name, and then
open the PDF le.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
Checking for New Faxes (Mac OS)
You can check for new faxes using one of the following methods. is is available only on computers set to "Save"
(save faxes on this computer).
❏Open the received fax folder (specied in Received Fax Output Settings.)
❏Open the Fax Receive Monitor and click Check new faxes now.
❏Notication that new faxes have been received
Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility,
the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived.
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
You can open the save folder from the computer specied to receive faxes when selecting "Save" (save faxes on this
computer).
1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor.
2. Select the printer and click Open folder, or double click the printer name.
User's Guide
Faxing
153
3. Check the date and the sender in the le name, and then open the PDF le.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number)
Information sent from the sender is displayed as the sender's number. is number may not be displayed depending on
the sender.
User's Guide
Faxing
154
Relling Ink and Replacing Maintenance
Boxes
Checking the Status of the Remaining Ink and the
Maintenance Box
To conrm the actual ink remaining, visually check the ink level in the printer's tank.
You can check the approximate ink levels from the computer.
You can check the approximate service life of the maintenance box from the control panel or the computer.
Checking the Status of the Maintenance Box - Control Panel
1. Select Maintenance on the home screen.
2. Select Remaining capacity of Maintenance box.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 91
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
User's Guide
Relling Ink and Replacing Maintenance Boxes
155
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles.
e following are the codes for genuine Epson ink bottles.
c
Important:
❏Epson warranty does not cover damage caused by inks other than those specied, including any genuine Epson
ink not designed for this printer or any third party ink.
❏Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Note:
❏Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
For Europe
Product BK: Black
ET-M3170 111
M3170 110*
1
110S*
2
*1 High capacity
*2 Standard capacity
Note:
For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
For Australia and New Zealand
BK: Black
532
For Asian countries except for China
BK: Black
005*
1
005S *
2
*1 High capacity
*2 Standard capacity
User's Guide
Relling Ink and Replacing Maintenance Boxes
156
Related Information
&“Technical Support Web Site” on page 240
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
Storing precautions for ink
❏Keep the ink bottles out of direct sunlight.
❏Do not store the ink bottles in high or freezing temperatures.
❏Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏Once you open an ink bottle, we recommend using it as soon as possible.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
Handling precautions for relling ink
❏e ink for this printer must be handled carefully. Ink may splatter when the ink tank is being lled or relled
with ink. If ink gets on your clothes or belongings, it may not come o.
❏Use ink bottles with the correct part code for this printer.
❏Do not shake too vigorously or squeeze the ink bottles.
❏For optimum print results do not maintain low ink levels for extended periods of time.
❏To obtain optimum printing results, rell the ink tank to the upper line at least once every year.
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the ink tank when your printer indicates to rell ink. e yields quoted for you do not include this
reserve.
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from the ink tank during maintenance
operations such as print head cleaning. Ink may also be consumed when you turn the printer on.
❏e ink in the ink bottle supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore this bottle may print fewer pages compared to subsequent ink bottles.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
User's Guide
Relling Ink and Replacing Maintenance Boxes
157
Relling the Ink Tank
c
Important:
Epson recommends the use of genuine Epson ink bottles.
1. Select Maintenance on the home screen.
2. Select Reset Ink Level.
3. Open the ink tank cover.
A message is displayed on the printer's control panel prompting you to rell the ink tank to the upper line.
4. Open the ink tank cap.
User's Guide
Relling Ink and Replacing Maintenance Boxes
158
5. While holding the ink bottle upright, turn the cap slowly to remove it.
c
Important:
❏Be careful not to spill any ink.
❏Do not touch the top of the ink bottle aer removing the cap; otherwise you may be smeared with ink.
6. Align the tip of the bottle with the lling port, and then stand the bottle slowly to insert it into the lling port.
c
Important:
Do not allow the top of the ink bottle to hit against any objects aer removing its cap; otherwise ink may spill.
User's Guide
Relling Ink and Replacing Maintenance Boxes
159
Note:
If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.
7. When the ink reaches the upper line, pull out the bottle.
Ink pours into the tank just by holding the bottle normally without squeezing. e ink ow stops
automatically when the ink is lled to the upper line.
c
Important:
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
8. Tighten the cap of the ink bottle.
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
User's Guide
Relling Ink and Replacing Maintenance Boxes
160
9. Close the ink tank cap securely.
10. Close the ink tank cover rmly.
11. Select Reset.
12. Conrm the message, and then select OK.
c
Important:
If you reset the ink level before relling ink up to the upper line, ink level estimates may become incorrect.
To keep your printer operating at its best, ll ink tank up to the upper line and reset the ink level immediately.
Related Information
&“Ink Bottle Codes” on page 156
&“Ink Bottle Handling Precautions” on page 157
&“Ink Spilled” on page 226
Maintenance Box Code
e maintenance box can be purchased and replaced by the user.
Epson recommends the use of a genuine Epson maintenance box.
e following is the code for the genuine Epson maintenance box.
T04D1
User's Guide
Relling Ink and Replacing Maintenance Boxes
161
c
Important:
Once a maintenance box has been installed in a printer it cannot be used with other printers.
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏Do not drop the maintenance box or subject it to strong shocks.
❏Do not replace the maintenance box during printing; otherwise, ink may leak.
❏Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink
may leak.
❏When the cover cannot be reattached, the maintenance box may not be installed correctly. Remove the
maintenance box, and re-install it.
❏Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
❏Do not touch the openings in the maintenance box as you may get smeared with ink.
❏Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
❏Keep the maintenance box out of direct sunlight.
❏Do not store the maintenance box in high or freezing temperatures.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
When a message is displayed prompting you to replace the maintenance box, refer to the animations displayed on
the control panel. e need for replacement of the box does not mean that your printer has ceased to operate in
accordance with its specications. e Epson warranty does not cover the cost of this replacement. It is a user-
serviceable part.
Note:
When the maintenance box is full, you cannot print and clean the print head until it is replaced to avoid ink leakage.
However, you can perform operations that do not use ink such as scanning.
Related Information
&“Maintenance Box Code” on page 161
&“Maintenance Box Handling Precautions” on page 162
User's Guide
Relling Ink and Replacing Maintenance Boxes
162
Maintaining the Printer
Preventing the Print Head from Drying
Always use the power button when turning the printer on and o.
Check that the power light is o before you disconnect the power cord.
e ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it
from drying, make sure the print head is capped properly to prevent the ink from drying.
When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may
not be capped properly. If the print head is le as it is, it will dry out causing nozzles (ink outlets) to clog.
In these cases, turn the printer on and o again as soon as possible to cap the print head.
Check if Nozzles are Clogged (Nozzle Check)
If the nozzles are clogged, the printouts become faint or visible banding appears.
When print quality has declined, rst use the nozzle check feature to check if the nozzles are clogged.
Check if Nozzles are Clogged (Nozzle Check) - Control Panel
1. Load A4-size plain paper in the paper cassette.
2. Select Maintenance on the home screen.
3. Select Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
5. Examine the printed pattern, and then perform one of the following options depending on the print results.
❏A:
All lines are printed. Select . No further steps are needed.
User's Guide
Maintaining the Printer
163
❏B or close to B: Clean the print head.
When some nozzles are clogged, select , and then perform head cleaning.
You can still perform head cleaning even if you select . For details, see the related information below.
❏C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, select , and then perform power cleaning.
For details, see the related information below.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
&“Cleaning the Print Head (Head Cleaning)” on page 166
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
Check if Nozzles are Clogged (Nozzle Check) - Windows
1. Load A4-size plain paper in the paper cassette.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions to print the nozzle check pattern.
5. Examine the printed pattern, and then perform one of the following options depending on the print results.
❏A:
All lines are printed. No further steps are needed.
❏B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
Related Information
&“Accessing the Printer Driver” on page 91
User's Guide
Maintaining the Printer
164
&“Loading Paper in the Paper Cassette” on page 54
&“Cleaning the Print Head (Head Cleaning)” on page 166
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
Check if Nozzles are Clogged (Nozzle Check) - Mac OS
1. Load A4-size plain paper in the paper cassette.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions to print the nozzle check pattern.
6. Examine the printed pattern, and then perform one of the following options depending on the print results.
❏A:
All lines are printed. No further steps are needed.
❏B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
&“Cleaning the Print Head (Head Cleaning)” on page 166
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
User's Guide
Maintaining the Printer
165
Cleaning the Print Head (Head Cleaning)
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏Do not open the printer cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Because print head cleaning uses some ink, clean the print head only if quality declines.
❏When ink is low, you may not be able to clean the print head.
❏If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least six
hours without printing, and then run the nozzle check again. We recommend to turn o the printer. If print
quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Cleaning the Print Head - Control Panel
1. Select Maintenance on the home screen.
2. Select Print Head Cleaning.
3. Follow the on-screen instructions.
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been un-
clogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
Cleaning the Print Head - Windows
1. Access the printer driver window.
2. Click Head Cleaning on the Maintenance tab.
3. Follow the on-screen instructions.
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been un-
clogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
&“Accessing the Printer Driver” on page 91
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
User's Guide
Maintaining the Printer
166
Cleaning the Print Head - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Head Cleaning.
4. Follow the on-screen instructions.
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been un-
clogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
Power Cleaning the Print Head (Power Cleaning)
e power cleaning feature may improve print quality in the following cases.
❏e most nozzles are clogged.
❏You performed the nozzle check and head cleaning three times and then waited for at least six hours without
printing, but print quality still did not improve.
Before running this feature, use the nozzle check feature to check if the nozzles are clogged, read the following
instructions, and then power clean the print head.
c
Important:
Make sure that there is enough ink in the ink tank.
Visually check the ink tank is at least a third full. Low ink levels during Power Cleaning could damage the product.
c
Important:
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. erefore, to avoid
unnecessary ink usage, you must wait 12 hours before you try it again.
c
Important:
Maintenance box replacement may be required.
Ink will be deposited to the maintenance box. If it becomes full, you must prepare and install a replacement
maintenance box to continue printing.
Note:
When the ink levels or the free space in the maintenance box are insucient for Power Cleaning, you cannot run this
feature. Even in this case, the levels and the free space for printing may remain.
User's Guide
Maintaining the Printer
167
Running Power Cleaning - Control Panel
Read the instructions for Power Cleaning before running this feature.
1. Turn o the printer.
2. While holding down the button, press the
P
button to display the conrmation screen until the power
light ashes.
3. Follow the on-screen instructions to run the Power Cleaning feature.
Note:
If you cannot run this feature, solve the problems that are displayed on the screen. Next, follow this procedure from step
1 to run this feature again.
4. Aer running this feature, run the nozzle check to make sure the nozzles are not clogged.
For details on how to run the nozzle check, see the related information below.
Related Information
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
Running Power Cleaning - Windows
1. Access the printer driver window.
2. Click Power Cleaning on the Maintenance tab.
3. Follow the on-screen instructions.
Note:
If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this
procedure from step 1 to run this feature again.
Related Information
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
&“Accessing the Printer Driver” on page 91
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
Running Power Cleaning - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Power Cleaning.
User's Guide
Maintaining the Printer
168
4. Follow the on-screen instructions.
Note:
If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this
procedure from step 1 to run this feature again.
Related Information
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
Aligning the Print Head
If print results contain the following problems, align the print head to improve the printouts.
❏Vertical lines look misaligned or the printouts look blurry
❏Horizontal banding occurs at regular intervals
Aligning the Print Head - Control Panel
1. Select Maintenance on the home screen.
2. Select Print Head Alignment.
3. Select the adjustment menu you want to adjust to improve the printouts according to the status of the print
results.
❏Vertical lines look misaligned or the printouts look blurry : Select Vertical Alignment.
❏Horizontal banding occurs at regular intervals: Select Horizontal Alignment.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
Cleaning the Paper Path
When the printouts are smeared or paper does not feed correctly, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
User's Guide
Maintaining the Printer
169
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A4-size plain paper in the rear paper feed slot.
2. Select Maintenance on the home screen.
3. Select Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper path.
Repeat this procedure until the paper is not smeared with ink.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
Cleaning the Paper Path for Paper Feeding Problems
When paper is not fed from paper cassette correctly, clean the roller inside.
1. Turn o the printer by pressing the
P
button.
2. Unplug the power cord, and then disconnect the power cord.
3. Make sure that the ink tank cap is securely closed.
c
Important:
If the ink tank cap is not securely closed, ink may leak.
4. Close the document cover, the ADF cover, and the printer cover.
User's Guide
Maintaining the Printer
170
5. Slide out the paper cassette, and then remove the paper.
6. Stand the printer on its side with the printer's ink tank at the bottom.
!
Caution:
Be careful not to trap your hand or ngers when standing the printer. Otherwise you may be injured.
c
Important:
Do not leave the printer standing for a long time.
7. Dampen a so cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the
cloth.
User's Guide
Maintaining the Printer
171
8. Return the printer to its normal position, and then insert the paper cassette.
9. Connect the power cord.
Cleaning the ADF
When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly,
clean the ADF.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the ADF cover.
2. Use a so, moist cloth to clean the roller and the interior of the ADF.
c
Important:
Using a dry cloth may damage the surface of the roller. Use the ADF aer the roller has dried.
User's Guide
Maintaining the Printer
172
3. Close the ADF cover, and then open the document cover.
4. Clean the part that is shown in the illustration.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
User's Guide
Maintaining the Printer
173
5. If the problem cannot be cleared, turn o the printer by pressing the
P
button, open the ADF cover, and then
raise the ADF input tray.
6. Clean the part that is shown in the illustration.
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
User's Guide
Maintaining the Printer
174
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Cleaning the Translucent Film
When the printout is not improved aer aligning the print head or cleaning the paper path, the translucent lm
inside the printer may be smeared.
Items required:
❏Cotton swabs (several)
❏Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water)
❏Light for checking smears
c
Important:
Do not use cleaning liquid other than water with a few drops of detergent.
1. Turn o the printer by pressing the
P
button.
User's Guide
Maintaining the Printer
175
2. Open the printer cover.
3. Check if the translucent lm is smeared. Smears are easier to see if you use a light.
If there are smears (such as nger marks or grease) on the translucent lm (A), go to the next step.
A: Translucent lm
B: Rail
c
Important:
Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe o the grease on the
rail, because this is necessary for operations.
User's Guide
Maintaining the Printer
176
4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then
wipe the smeared part.
c
Important:
Wi p e o the smear gently. If you press the cotton swab too hard to the lm, the springs of the lm may be
dislocated and the printer may be damaged.
5. Use a new dry cotton swab to wipe the lm.
c
Important:
Do not leave any bers on the lm.
Note:
To prevent the smear from spreading, frequently replace the cotton swab with a new one.
6. Repeat steps 4 and 5 until the lm is not smeared.
7. Visually check that the lm is not smeared.
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer -
Control Panel
e information is printed together with the nozzle check pattern.
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
3. Select Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
User's Guide
Maintaining the Printer
177
Related Information
&“Loading Paper in the Paper Cassette” on page 54
Checking the Total Number of Pages Fed Through the Printer -
Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
Related Information
&“Accessing the Printer Driver” on page 91
Checking the Total Number of Pages Fed Through the Printer - Mac
OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer and Option Information.
User's Guide
Maintaining the Printer
178
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
OS Browser
Windows XP SP3 or later Microsoft Edge, Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select the network icon on the printer's home screen, and then select the active connection method to conrm
the printer's IP address.
Note:
You can also check the IP address by printing the network connection report.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
User's Guide
Network Service and Software Information
179
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
&“Printing a Network Connection Report” on page 40
&“Using Epson iPrint” on page 115
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Open the printer list on the computer.
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c e s a n d pr i n t e r s in
Hardware and Sound.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound (or
Hardware).
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web S er vice tab and click the URL.
Running Web Cong on Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Application for Scanning Documents and Images
(Epson Scan 2)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
See the application's help for details.
User's Guide
Network Service and Software Information
180
Starting on Windows
Note:
For Windows Server operating systems, make sure the Desktop Experience feature is installed.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS
Note:
Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
&“Scanning Using Epson Scan 2” on page 131
&“Installing the Latest Applications” on page 185
Adding the Network Scanner
Before using Epson Scan 2, you need to add the network scanner.
1. Start the soware, and then click Add on the Scanner Settings screen.
Note:
❏If Add is grayed out, click Enable Editing.
❏If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect
to another network, select Scanner > Settings to open the Scanner Settings screen.
2. Add the network scanner. Enter the following items, and then click Add.
❏Model: Select the scanner you want to connect to.
❏Name: Enter the scanner name within 32 characters.
❏Search for Network: When the computer and the scanner are on the same network, the IP address is
displayed. If it is not displayed, click the button. If the IP address is still not displayed, click Enter
address, and then enter the IP address directly.
3. Select the scanner on the Scanner Settingsscreen, and then click OK.
User's Guide
Network Service and Software Information
181
Application for Conguring Scanning Operations
from the Control Panel (Epson Event Manager)
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Note:
Windows Server operating systems are not supported.
Starting on Windows
❏Win d ow s 10
Click the start button, and then select Epson Soware > Event Manager.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ow s 7/ Wi nd ows Vis t a /Wi n d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS
Go > Applications > Epson Soware > Event Manager.
Related Information
&“Installing the Latest Applications” on page 185
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility)
FAX Utility is an application that allows you to congure various settings for sending faxes from a computer. You
can create or edit the contacts list to be used when sending a fax, congure to save received faxes in PDF format on
the computer, and so on. See the application's help for details.
Note:
❏Windows Server operating systems are not supported.
❏Make sure you have installed the printer driver before installing FAX Utility.
Starting on Windows
❏Win d ow s 10
Click the start button, and select Epson Soware > FAX Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ow s 7/ Wi nd ows Vis t a /Wi n d ow s XP
Click the start button, and select All Programs (or Programs) > Epson Soware > FAX Utility.
User's Guide
Network Service and Software Information
182
Starting on Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Related Information
&“Receiving Faxes on a Computer” on page 151
&“Installing the Latest Applications” on page 185
Application for Sending Faxes (PC-FAX Driver)
PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for
details.
Note:
❏Windows Server operating systems are not supported.
❏e operation diers depending on the application you used to create the document. See the application's help for details.
Accessing from Windows
In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
Preferences or Properties.
Accessing from Mac OS
In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
Fax Settings or Recipient Settings from the pop-up menu.
Related Information
&“Sending a Fax from a Computer” on page 147
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 182
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏Windows Server operating systems are not supported.
❏Mac OS is not supported.
❏Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
User's Guide
Network Service and Software Information
183
Related Information
&“Installing the Latest Applications” on page 185
Software Update Tools (EPSON Software Updater)
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Starting on Windows
❏Win d ow s 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Win d ow s 7/ Wi nd ows Vis t a /Wi n d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Application for Conguring Multiple Devices
(EpsonNet Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
❏Windows 10/Windows Server 2016
Click the start button, and then select EpsonNet > EpsonNet Cong.
User's Guide
Network Service and Software Information
184
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong SE > EpsonNet
Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
2. Start EPSON Soware Updater.
e screenshot is an example on Windows.
3. For Windows, select your printer, and then click to check for the latest available applications.
4. Select the items you want to install or update, and then click the install button.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide
Network Service and Software Information
185
Note:
❏You can download the latest applications from the Epson website.
http://www.epson.com
❏If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 184
&“Uninstalling Applications” on page 186
Updating the Printer's Firmware using the Control
Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
2. Select Firmware Update > Update.
Note:
Enable Notication to set the printer to regularly check for available rmware updates.
3. Check the message displayed on the screen and tap Start Checking to start searching for available updates.
4. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
❏Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
❏If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
User's Guide
Network Service and Software Information
186
2. Quit all running applications.
3. Open Control Panel:
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the menu > Printers &
Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
User's Guide
Network Service and Software Information
187
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 184
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏Epson iPrint
is Application is for iOS and Android, and allows you to print or scan from a smart phone or tablet. You can
print documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏Scan to Cloud
is application allows you to send the scanned data you want to print to another printer. You can also upload
the scanned data to available Cloud services.
❏Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect web portal for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
User's Guide
Network Service and Software Information
188
Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX. Load paper, and then insert the paper cassette all the way.
Paper Setup Auto Display is set to O. Some
features may not be available. For details, see
your documentation.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
No dial tone is detected. This problem might be resolved by selecting Settings > General
Settings > Fax Settings > Basic Settings > Line Type and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the rst
digit of a fax number and send the fax to the wrong number.
The combination of the IP address and the
subnet mask is invalid. See your documentation
for more details.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
To use cloud services, update the root certicate
from the Epson Web Cong utility.
Run Web Cong, and then update the root certicate.
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Make sure the printer port is selected correctly in Property > Port from
the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
User's Guide
Solving Problems
189
Related Information
&“Contacting Epson Support” on page 240
&“Installing the Latest Applications” on page 185
&“Updating the Printer's Firmware using the Control Panel” on page 186
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 91
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 184
&“Installing the Latest Applications” on page 185
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
User's Guide
Solving Problems
190
c
Important:
❏Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
Removing Jammed Paper from the Front Cover
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the front cover.
2. Lower the output switch lever.
User's Guide
Solving Problems
191
3. Remove the jammed paper.
c
Important:
Do not touch the parts inside the printer. Doing so may cause a malfunction.
4. Raise the output switch lever.
5. Close the front cover.
Removing Jammed Paper from the Rear Paper Feed Slot
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
User's Guide
Solving Problems
192
1. Open the printer cover, and then use the knob to fasten it to the top.
2. Remove the jammed paper.
c
Important:
Do not touch the white at cable, translucent lm, and ink tubes inside the printer. Doing so may cause a
malfunction. If you touch the translucent lm, make sure you clean it.
User's Guide
Solving Problems
193
3. Close the printer cover until it clicks.
Removing Jammed Paper from Rear Cover
1. Remove the rear cover.
2. Remove the jammed paper.
User's Guide
Solving Problems
194
3. Remove jammed paper from the rear cover.
4. Insert the rear cover in the printer.
Removing Jammed Paper from the ADF
1. Open the ADF cover.
2. Remove the jammed paper.
User's Guide
Solving Problems
195
3. Raise the ADF input tray.
c
Important:
Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be
damaged.
4. Remove the jammed paper.
User's Guide
Solving Problems
196
5. Lower the ADF input tray.
6. Close the ADF cover until it clicks.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper.
❏Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
❏Clean the roller inside the printer.
User's Guide
Solving Problems
197
Related Information
&“Environmental Specications” on page 232
&“Paper Handling Precautions” on page 53
&“Available Paper and Capacities” on page 51
&“List of Paper Type” on page 60
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Removing Jammed Paper” on page 190
&“Loading Paper in the Paper Cassette” on page 54
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
Ejected Paper Falls from the Output Tray
If ejected paper falls from the output tray, slide out the stopper to prevent the paper from falling.
Paper is Ejected During Printing
When you load letterhead paper (paper on which information such as the sender's name or corporation name are
pre-printed in the header), select Letterhead as the paper type setting.
Original Does Not Feed in the ADF
❏Use originals supported by the ADF.
❏Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
❏Clean the inside of the ADF.
User's Guide
Solving Problems
198
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏Check that the ADF icon is on at the bottom of the screen. If it is o, place the originals again.
❏Make sure that an original has not been placed on the scanner glass.
Related Information
&“Available Originals for the ADF” on page 61
&“Placing Originals on the ADF” on page 62
&“Cleaning the ADF” on page 172
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns O Automatically
❏Select Settings > General Settings > Basic Settings > Power O Settings, and then disable the Power O If
Inactive and Power O If Disconnected settings.
❏Select Settings > General Settings > Basic Settings, and then disable the Power O Timer setting.
Note:
Your produc t may have the Power O Settings or Power O Timer feature depending on the location of purchase.
User's Guide
Solving Problems
199
LCD Screen Gets Dark
e printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state.
Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 46
Checking the Connection (Network)
❏When you have changed your wireless router or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
User's Guide
Solving Problems
200
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the wireless router or reset the network settings for the printer. If this
does not solve the problem, see the documentation for the wireless router.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
&“Connecting to a Computer” on page 23
&“Printing a Network Connection Report” on page 40
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 201
&“Installing the Latest Applications” on page 185
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
❏Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
User's Guide
Solving Problems
201
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing the Latest Applications” on page 185
User's Guide
Solving Problems
202
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vie w d e v i c e s a n d p r i nte r s (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
User's Guide
Solving Problems
203
When You Cannot Make Network Settings
❏Tur n o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If an error has occurred, check the network connection report and then follow the printed
solutions.
Related Information
&“Printing a Network Connection Report” on page 40
&“Messages and Solutions on the Network Connection Report” on page 41
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple wireless routers at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the printer.
Disable the tethering function on the smart device if it is enabled.
User's Guide
Solving Problems
204
❏You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.
❏A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.
User's Guide
Solving Problems
205
Related Information
&“Checking the SSID Connected to the Printer” on page 206
&“Checking the SSID for the Computer” on page 206
Checking the SSID Connected to the Printer
Select Settings > General Settings > Network Settings > Network Status.
You can check the SSID for Wi-Fi and Wi-Fi Direct from each menu.
Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide
Solving Problems
206
Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Ethernet Connection Becomes Unstable
When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Ecient Ethernet), the
following problems may occur depending on the hub or router that you are using.
❏Connection becomes unstable, the printer is connected and disconnected again and again.
❏Cannot connect to the printer.
❏e communication speed becomes slow.
Follow the steps below to disable IEEE802.3az for the printer and then connect.
1. Remove the Ethernet cable connected to the computer and the printer.
2. When IEEE802.3az for the computer is enabled, disable it.
See the documentation provided with the computer for details.
3. Connect the computer and the printer with an Ethernet cable directly.
4. On the printer, print a network connection report.
5. Check the printer's IP address on the network connection report.
6. On the computer, access Web Cong.
Launch a Web browser, and then enter the printer's IP address.
7. Select Advanced Settings from the list at the top right of the window.
8. Select Network Settings > Wi r e d L A N .
9. Select OFF for IEEE 802.3az.
10. Click Next.
User's Guide
Solving Problems
207
11. Click OK.
12. Remove the Ethernet cable connected to the computer and the printer.
13. If you disabled IEEE802.3az for the computer in step 2, enable it.
14. Connect the Ethernet cables that you removed in step 1 to the computer and the printer.
If the problem still occurs, devices other than the printer may be causing the problem.
Cannot Print from an iPhone or iPad
❏Connect the iPhone or iPad to the same network (SSID) as the printer.
❏Enable Paper Setup Auto Display in the following menus.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display
❏Enable the AirPrint setting on Web Cong.
Related Information
&“Connecting to a Smart Device” on page 24
&“Application for Conguring Printer Operations (Web Cong)” on page 179
Printout Problems
Printout is Scued or Color is Missing
❏If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not
be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are
clogged.
❏If you printed when the ink level was too low to be seen in the ink tank window, rell the ink tank to the upper
line and then use the Power Cleaning utility to replace the ink inside the ink tubes. Aer you use the utility,
perform a nozzle check to see if print quality has improved.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
&“Relling the Ink Tank” on page 158
&“Power Cleaning the Print Head (Power Cleaning)” on page 167
User's Guide
Solving Problems
208
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
Colored Banding Appears at Intervals of Approximately 3.3 cm
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head using the Horizontal Alignment feature.
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“List of Paper Type” on page 60
&“Aligning the Print Head” on page 169
User's Guide
Solving Problems
209
Vertical Banding or Misalignment
❏Align the print head using the Vertical Alignment feature.
❏If print quality does not improve even aer aligning the print head, print using a higher quality setting.
Related Information
&“Aligning the Print Head” on page 169
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Make sure the initial ink charging is complete.
❏Rell the ink tank if the ink level is below the lower line.
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
User's Guide
Solving Problems
210
❏During bidirectional (or high speed) printing, the print head prints while moving in both directions, and
vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed)
setting. Disabling this setting may slow down printing speed.
❏Wind ows
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed
Printing setting.
Checking the ink bottle
❏Use ink bottles with the correct part code for this printer.
❏Epson recommends using the ink bottle before the date printed on the package.
❏Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Related Information
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
&“Aligning the Print Head” on page 169
&“Available Paper and Capacities” on page 51
&“List of Paper Type” on page 60
&“Paper Handling Precautions” on page 53
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏When vertical banding appears or the paper is smeared, clean the paper path.
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
User's Guide
Solving Problems
211
❏When printing on thick paper, the print head is close to the printing surface and the paper may be scued. In
this case, enable the reduce scu setting. If you enable this setting, print quality may decline or printing may
slow down.
Win d ow s
Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
&“Cleaning the Paper Path for Ink Smears” on page 169
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
&“Printer Settings” on page 69
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 169
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏Select the appropriate Original Size in the copy settings.
❏Select the appropriate paper size setting.
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Paper Cassette” on page 54
&“Placing Originals on the Scanner Glass” on page 63
User's Guide
Solving Problems
212
&“Cleaning the Scanner Glass” on page 174
&“Printable Area” on page 227
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Win d ow s
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏Clean the paper path.
❏Clean the scanner glass.
❏Clean the ADF.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
❏When the paper is smeared, lower the copy density setting.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 169
&“Cleaning the Scanner Glass” on page 174
&“Cleaning the ADF” on page 172
&“Basic Menu Options for Copying” on page 120
User's Guide
Solving Problems
213
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
Related Information
&“Basic Menu Options for Copying” on page 120
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏Lower the copy density setting on the control panel.
Related Information
&“Basic Menu Options for Copying” on page 120
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 186
&“Installing the Latest Applications” on page 185
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Wind ows
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
User's Guide
Solving Problems
214
❏Disable quiet mode. is feature slows down the printing speed.
❏Control Panel
Select on the home screen, and then disable Quiet Mode.
❏Wind ows
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing or Copying Slows Down Dramatically During Continuous
Operation
Printing or Copying slows down to prevent the printer mechanism from overheating and being damaged.
However, you can continue operation. To return to normal speed, leave the printer idle for at least 30 minutes. e
speed does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Cannot Start Scanning
❏If you are scanning with the ADF, check that the document cover and ADF cover are closed.
❏Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
❏If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏Make sure that the correct printer (scanner) is selected on Epson Scan 2.
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should be
displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
❏Win d ow s 10
Click on the start button, and then select Windows System > Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
User's Guide
Solving Problems
215
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
&“Uninstalling Applications” on page 186
&“Installing the Latest Applications” on page 185
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏Clean the scanner glass.
❏Remove any trash or dirt that adheres to the original.
❏Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
&“Cleaning the Scanner Glass” on page 174
Straight Lines Appear when Scanning from ADF
❏Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏Remove any trash or dirt that adheres to the original.
Related Information
&“Cleaning the ADF” on page 172
User's Guide
Solving Problems
216
The Image Quality Is Rough
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 131
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
❏When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
&“Scanning Using Epson Scan 2” on page 131
&“Placing Originals” on page 61
Text is Blurred
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 131
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
User's Guide
Solving Problems
217
❏Change the resolution, and then scan again.
Related Information
&“Scanning Using Epson Scan 2” on page 131
Cannot Scan the Correct Area on the Scanner Glass
❏Make sure the original is placed correctly against the alignment marks.
❏If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&“Placing Originals” on page 61
&“Cleaning the Scanner Glass” on page 174
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Tex t L ang u age is set correctly on the Text
tab.
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, the black color area becomes larger.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
Related Information
&“Scanning Using Epson Scan 2” on page 131
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
User's Guide
Solving Problems
218
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
&“Uninstalling Applications” on page 186
&“Installing the Latest Applications” on page 185
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏When scanning large volumes, we recommend scanning in grayscale.
❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&“Scanning Using Epson Scan 2” on page 131
User's Guide
Solving Problems
219
Sending and Receiving Fax Problems
Cannot Send or Receive Faxes
❏Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
❏Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
❏If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
❏Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
❏To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL lter to the line. Contact your DSL provider.
❏If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
❏Enable the ECM setting on the control panel. Color faxes cannot be sent when ECM is o.
❏To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer. e PC-FAX Driver is installed
together with FAX Utility.
❏In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
❏Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i ce s a n d pr i n t ers in
Hardware and Sound.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Wind ows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Wind ows Vist a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
❏Wind ows X P
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
User's Guide
Solving Problems
220
❏In Mac OS, check the following.
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
&“Check Fax Connection” on page 86
&“Basic Settings Menu” on page 88
&“Connecting the Printer to a Phone Line” on page 77
&“Uninstalling Applications” on page 186
&“Installing the Latest Applications” on page 185
Cannot Send Faxes
❏Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
&“Basic Settings Menu” on page 88
&“Cannot Send or Receive Faxes” on page 220
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. e is used to enter pauses.
A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, tap > Edit, and then change Fax
Communication Mode to Slow(9,600bps).
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 138
&“Managing Contacts” on page 65
&“Cannot Send or Receive Faxes” on page 220
User's Guide
Solving Problems
221
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
&“Sending Faxes at a Specied Time (Send Fax Later)” on page 139
&“Basic Settings Menu” on page 88
Cannot Receive Faxes
❏If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏e number of received documents has reached the maximum of 100 documents.
❏e printer's memory is full (100%).
❏Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
❏Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been
registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled.
Related Information
&“Basic Settings Menu” on page 88
&“Cannot Send or Receive Faxes” on page 220
&“Memory Full Error Occurs” on page 222
Memory Full Error Occurs
❏If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or you can
also send a fax by dialing from the external phone device.
❏If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
&“Saving Received Faxes in the Inbox” on page 143
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 138
User's Guide
Solving Problems
222
&“Sending Faxes Dialing from the External Phone Device” on page 138
&“Removing Jammed Paper” on page 190
Sent Fax Quality Is Poor
❏Clean the scanner glass.
❏Clean the ADF.
❏Change the Density setting on the control panel.
❏If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
❏Enable the ECM setting on the control panel.
Related Information
&“Fax Settings” on page 145
&“Basic Settings Menu” on page 88
&“Cleaning the Scanner Glass” on page 174
&“Cleaning the ADF” on page 172
Faxes Are Sent at the Wrong Size
❏When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
&“Fax Settings” on page 145
&“Placing Originals” on page 61
&“Cleaning the Scanner Glass” on page 174
Received Fax Quality Is Poor
❏Enable the ECM setting on the control panel.
❏Contact the sender and ask them to send using a higher quality mode.
❏Reprint the received fax. Select Fax > > Reprint Faxes to reprint the fax.
Related Information
&“Basic Settings Menu” on page 88
User's Guide
Solving Problems
223
Received Faxes Are Not Printed
❏If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Receive Settings.
Related Information
&“Checking the Printer Status” on page 189
&“Removing Jammed Paper” on page 190
&“Saving Received Faxes in the Inbox” on page 143
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data Aer Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data Aer Split, and then adjust reshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
Related Information
&“Print Settings Menu” on page 87
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
&“Connecting Your Phone Device to the Printer” on page 78
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
&“Basic Settings Menu” on page 88
&“Making Settings to Use an Answering Machine” on page 83
User's Guide
Solving Problems
224
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
e sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Control panel
Select on the home screen, and then enable Quiet Mode.
❏Windows printer driver
Enable Quiet Mode on the Main tab.
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏Epson Scan 2
Click the button to open the Conguration window. Next, set the Quiet Mode on the Scan tab.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is le o for a long time, the clock may show the wrong time.
Related Information
&“Basic Settings Menu” on page 88
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
A Message Prompting You to Reset the Ink Level is Displayed
Rell the ink tank, and then reset the ink level.
Depending on the usage conditions, the message may be displayed when there is still ink in the tank.
If the message is displayed even when more than half of the ink remains in the ink tank, the printer may be
malfunctioning. Contact Epson support.
User's Guide
Solving Problems
225
Related Information
&“Relling the Ink Tank” on page 158
Ink Spilled
❏If ink adheres to the area around the tank, wipe it o using a napless, clean cloth or cotton swab.
❏If ink spills on the desk or oor, wipe it o immediately. When ink is dried, it will be dicult to remove the
smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth.
❏If ink gets on your hands, wash them with water and soap.
User's Guide
Solving Problems
226
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 400×2 rows
Weight of Paper
*
Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 46.0 mm (1.81 in.)
D 44.0 mm (1.73 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 24.0 mm (0.95 in.)
D 46.0 mm (1.81 in.)
User's Guide
Appendix
227
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Eective Pixels 10200×14040 pixels (1200 dpi)
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Scanning Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output Resolution 50 to 9600 dpi in 1 dpi increments
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
Fax Specications
Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3)
*1
Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone
systems
Speed Up to 33.6 kbps
User's Guide
Appendix
228
Resolution Monochrome
❏Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.)
❏Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
❏Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.)
❏Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.)
❏Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
Color
200×200 dpi
Page Memory Up to 180 pages (when received ITU-T No.1 chart in monochrome draft mode)
Redial
*2
2 times (with 1 minute intervals)
Interface RJ-11 Phone Line, RJ-11 Telephone set connection
*1 Black-and-White only for receiving faxes.
*2 The specications may dier by country or region.
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 ✓-
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print,
Remote Print)
IPv4 ✓-
AirPrint (iOS, Mac OS) IPv4, IPv6 ✓iOS 5 or later, Mac
OS X v10.7 or later
Google Cloud Print IPv4, IPv6 ✓-
User's Guide
Appendix
229
Functions Supported Remarks
Network Scanning Epson Scan 2 IPv4, IPv6 ✓-
Event Manager IPv4 ✓-
Epson Connect (Scan to
Cloud)
IPv4 ✓-
AirPrint (Scan) IPv4, IPv6 ✓OS X Mavericks or
later
ADF (2-sided scanning) - -
Fax Send a fax IPv4 ✓-
Receive a fax IPv4 ✓-
AirPrint (Faxout) IPv4, IPv6 ✓OS X Mountain
Lion or later
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
20 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*2*3
Wireless Securities
*4
WEP (64/128bit), WPA2-PSK (AES)
*5
*1 IEEE802.11n is only available for the HT20.
*2 Not supported for IEEE 802.11b.
*3 Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection.
*4 Wi-Fi Direct supports WPA2-PSK (AES) only.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
User's Guide
Appendix
230
*2 The connected device should comply with IEEE802.3az standards.
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan OS X Mavericks or later
Fax OS X Mountain Lion or later
Google Cloud Print
Dimensions
Dimensions Storage
❏Width: 375 mm (14.8 in.)
❏Depth: 347 mm (13.7 in.)
❏Height: 346 mm (13.6 in.)
Printing
❏Width: 375 mm (14.8 in.)
❏Depth: 347 mm (13.7 in.)
❏Height: 346 mm (13.6 in.)
Weight
*
Approx. 7.3 kg (16.1 lb)
* Without the ink and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.2 A 0.3 A
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 5.4 W
Sleep mode: Approx. 0.9 W
Power o: Approx. 0.2 W
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 5.6 W
Sleep mode: Approx. 0.9 W
Power o: Approx. 0.2 W
User's Guide
Appendix
231
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Bottles
Storage Temperature -20 to 40 °C (-4 to 104 °F)
*
Freezing Temperature -15 °C (5 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later
❏macOS High Sierra/macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac
OS X v10.7.x/Mac OS X v10.6.8
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
User's Guide
Appendix
232
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is equipment contains the following wireless module.
Manufacturer: Seiko Epson Corporation
Type: J26H006
is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. is equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
C662B
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
User's Guide
Appendix
233
Standards and Approvals for Australian Model
EMC AS/NZS CISPR32 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C662B
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Standards and Approvals for New Zealand Model
General Warning
e grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the
item complies with minimum conditions for connection to its network. It indicates no endorsement of the product
by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work
correctly in all respects with another item of Telepermitted equipment of a dierent make or model, nor does it
imply that any product is compatible with all of Telecom's network services.
Telepermitted equipment only may be connected to the EXT telephone port. is port is not specically designed
for 3-wire-connected equipment. 3-wire-connected equipment might not respond to incoming ringing when
attached to this port.
Important Notice
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not
dependent on local power, is available for emergency use.
is equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it
is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
is equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
User's Guide
Appendix
234
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting and Storing the Printer
When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the
printer.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
User's Guide
Appendix
235
c
Important:
❏When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the
printer, placing it vertically, or turning it upside down; otherwise ink may leak.
❏When liing the printer, place your hands in the positions shown below.
❏When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
❏Do not put opened ink bottles in the box with printer.
1. Turn o the printer by pressing the
P
button.
User's Guide
Appendix
236
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
6. Open the printer cover. Secure the print head to the case with tape.
7. Make sure to close the ink tank cap securely.
User's Guide
Appendix
237
8. Close the ink tank cover securely.
9. Insert the accessory box that came with the printer with the opening ap facing forward as shown below.
10. Place the printer in the plastic bag and fold it closed.
11. Pack the printer in its box using the protective materials.
c
Important:
Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box;
otherwise ink may leak.
When you use the printer again, make sure you remove the tape securing the print head. If print quality has
declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 14
&“Check if Nozzles are Clogged (Nozzle Check)” on page 163
&“Aligning the Print Head” on page 169
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
User's Guide
Appendix
238
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2018 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod
touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
User's Guide
Appendix
239
❏Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
User's Guide
Appendix
240
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
User's Guide
Appendix
241
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
User's Guide
Appendix
242
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
User's Guide
Appendix
243
❏Technical support
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS JAKARTA
MANGGADUA
Ruko Mall Mangga Dua No. 48 Jl. Arteri
Mangga Dua, Jakarta Utara - DKI JAKARTA
(+6221) 62301104
jkt-admin@epson-indonesia.co.id
NORTH
SUMATERA
ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor
A-4, Medan - North Sumatera
(+6261) 42066090 / 42066091
mdn-adm@epson-indonesia.co.id
WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa
Barat 40116
(+6222) 4207033
bdg-admin@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak
Yogyakarta - DIY
(+62274) 581065
ygy-admin@epson-indonesia.co.id
EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma
Bangsa No. 116 - 118 Surabaya - JATIM
(+6231) 5355035
sby-admin@epson-indonesia.co.id
SOUTH
SULAWESI
ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae,
mariso, MAKASSAR - SULSEL 90125
(+62411) 8911071
mksr-admin@epson-
indonesia.co.id
WEST
KALIMANTAN
ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad
Yani - Pontianak Kalimantan Barat
(+62561) 735507 / 767049
pontianak-admin@epson-
indonesia.co.id
RIAU ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru
Riau
(+62761) 8524695
pkb-admin@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA
SUDIRMAN
Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav.
3 Jakarta Pusat - DKI JAKARTA 10220
(+6221) 5724335
ess@epson-indonesia.co.id
EAST JAWA ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29
Surabaya - Jawa Timur
(+6231) 5014949
esssby@epson-indonesia.co.id
BANTEN ESS SERPONG Ruko Mall WTC Matahari No. 953, Serpong-
Banten
(+6221) 53167051 / 53167052
esstag@epson-indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl. MT
Haryono No 970 Semarang - JAWA TENGAH
(+6224) 8313807 / 8417935
esssmg@epson-indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan
Sempaja Selatan Kecamatan Samarinda
UTARA - SAMARINDA - KALTIM
(+62541) 7272904
escsmd@epson-indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9
Ilir Palembang Sumatera Selatan
(+62711) 311330
escplg@epson-indonesia.co.id
User's Guide
Appendix
244
Province Company Name Address Phone
E-mail
EAST JAVA ESC JEMBER JL. Panglima Besar Sudirman Ruko no.1D
Jember-Jawa Timur (Depan Balai Penelitian
& Pengolahan Kakao)
(+62331) 488373 / 486468
jmr-admin@epson-indonesia.co.id
NORTH
SULAWESI
ESC MANADO Tekno Megamall Lt LG 11 TK 21, Kawasan
Megamas Boulevard, Jl Piere Tendean,
Manado - SULUT 95111
(+62431) 8890996
MND-ADMIN@EPSON-
INDONESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: +60 1800-8-17349
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
User's Guide
Appendix
245
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (+632)441-9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.som.ph
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
User's Guide
Appendix
246