Table of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Epson SC-P7500 Spectro User Manual
Displayed below is the user manual for SC-P7500 Spectro by Epson which is a product in the Large Format Printers category. This manual has pages.
Related Manuals
User's Guide
CMP0211-00 EN
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, and their logos are registered trademarks or trademarks of Seiko Epson
Corporation.
Microsoft
®
, Windows
®
, Windows Vista
®
and PowerPoint
®
are registered trademarks of Microsoft Corporation.
Apple
®
, Macintosh
®
, and Mac OS
®
are registered trademarks of Apple Inc.
Intel
®
is a registered trademark of Intel Corporation.
PowerPC
®
is a registered trademark of International Business Machines Corporation.
Adobe
®
, Photoshop
®
, Lightroom
®
, and Adobe
®
RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
PANTONE
®
, Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for accurate color.
PANTONE
®
, and other Pantone trademarks are the property of Pantone LLC. Pantone LLC, 2019.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
© 2019 Seiko Epson Corporation. All rights reserved.
SC-P9500 Series/SC-P7500 Series User's Guide
Copyrights and Trademarks
2
Contents
Copyrights and Trademarks
Notes on Manuals
Meaning of Symbols........................ 6
Illustrations.............................. 6
Product Model Descriptions.................. 6
Screenshots Used in this Guide................ 6
Printer Parts.............................. 7
Front................................. 7
Inside................................. 8
Back.................................. 9
Control panel.......................... 11
Home screen operations.................. 11
Features................................ 12
Realizing High Resolution................. 12
Notes on Usage and Storage.................. 13
Installation space....................... 13
Notes when using the printer............... 13
Notes when not using the printer............ 14
Notes on handling ink cartridges............ 14
Notes on handling paper.................. 15
Introducing the Software
Provided Software......................... 17
Built-in Software in the Printer............... 18
Using Web Config........................ 19
Starting.............................. 19
Closing............................... 19
Function Summary...................... 19
Updating Software or Installing Additional
Software................................ 20
Checking Whether Updates are Available and
Updating Software...................... 20
Receiving Update Notifications............. 20
Uninstalling Software...................... 21
Windows............................. 21
Mac................................. 21
Basic Operations
Loading and Removing the Roll Paper.......... 22
Loading Roll Paper...................... 22
Cutting the roll paper.................... 25
Removing Roll Paper..................... 26
Loading and Removing Cut Sheets/Poster Board
...................................... 28
Loading Cut Sheets and Poster Board. . . . . . . . . 28
Removing Cut Sheets/Poster Board. . . . . . . . . . 29
Setting Loaded Paper....................... 30
How to Set............................ 30
When there is no paper information on the
control panel or in the driver............... 31
Using the Paper Basket..................... 34
Loading and Storing for Front Ejecting....... 34
Using the Auto Take-up Reel Unit (SC-P9500
Series Only)............................. 38
Using the Control Panel.................. 38
Attaching the Roll Core................... 39
Attaching the Paper...................... 39
Removing Paper from the Auto Take-up Reel
Unit................................. 41
Basic Printing Methods..................... 43
Printing (Windows)..................... 43
Performing Printing (Mac)................ 44
Canceling Printing (Windows)............. 46
Canceling Printing (Mac)................. 46
Canceling Printing (from the Printer)........ 47
Printable area............................ 47
Roll Paper Printable Area................. 47
Cut Sheets Printable Area................. 48
Turning Off the Power Using Power Off Timer
...................................... 49
Saving Power............................ 49
Using the Optional Hard Disk Unit
Function Summary........................ 51
Extended functions...................... 51
Print Job Management................... 51
Data on a Hard Disk..................... 51
Saving Print Jobs.......................... 52
Viewing and Printing Saved Print Jobs.......... 53
Using the Printer Driver(Windows)
Displaying the Settings Screen................ 54
With the Start button.................... 54
Displaying Help.......................... 55
Click the Help Button to Display............ 55
Right-click on the item you want to check and
display............................... 55
SC-P9500 Series/SC-P7500 Series User's Guide
Contents
3
Customizing the Printer Driver............... 56
Saving various settings as your Select Settings
.................................... 56
Adjusting the Ink Density................. 56
Rearranging display items................. 57
Summary of the Utility Tab.................. 59
Using the Printer Driver(Mac)
Displaying the Settings Screen................ 61
Displaying Help.......................... 61
Using Presets............................ 61
Saving to Presets........................ 61
Deleting from Presets.................... 62
Using Epson Printer Utility 4................. 62
Starting Epson Printer Utility 4............. 62
Epson Printer Utility 4 Functions............ 62
Printing Varieties
Printing with Darker Tones of Black (Black
Enhance Overcoat)........................ 64
Correct color and print..................... 64
Printing Black and White Photos.............. 68
Borderless Printing........................ 71
Types of Borderless Printing Methods........ 71
Supported Paper........................ 71
About Roll Paper Cutting................. 72
Setting Procedures for Printing............. 73
Enlarged/Reduced Printing.................. 75
Fit to Page/Scale to fit paper size............ 76
Fit to Roll Paper Width(Windows Only)...... 77
Custom Scale Setting..................... 78
Multi-Page Printing....................... 79
Poster Printing (Enlarge to cover several sheets
and print - Windows only).................. 81
Setting Procedures for Printing............. 81
Joining the output paper together........... 83
Printing at Non-Standard Sizes............... 86
Banner printing (on roll paper)............... 89
Layout Manager(Windows Only).............. 90
Setting Procedures for Printing............. 91
Saving and Recalling Settings............... 92
Color Management Printing
About Color Management................... 94
Color Management Print Settings............. 94
Setting profiles......................... 95
Setting color management with the applications
...................................... 95
Setting color management with the printer driver
...................................... 97
Color management printing by Host ICM
(Windows)............................ 97
Color Management Printing by ColorSync
(Mac)................................ 98
Color management printing by Driver
ICM(Windows Only).................... 98
Menu List
Paper Setting............................ 101
General Settings......................... 106
Supply Status........................... 112
Maintenance............................ 112
Language.............................. 113
Status................................. 114
Maintenance
Print Head Maintenance................... 115
Maintenance Operations................. 115
Print Head Nozzle Check................. 115
Cleaning the print head.................. 116
Print Head Alignment................... 118
Paper Feed Adjust...................... 122
Replacing Consumables.................... 123
Replacing Ink Cartridges................. 123
Replacing Maintenance Box............... 124
Replacing the Cutter.................... 125
Cleaning the Printer...................... 126
Cleaning the outside.................... 126
Cleaning the inside..................... 126
Problem Solver
What to do When a Message is Displayed. . . . . . . 129
SpectroProofer Error...................... 130
When an Error Message and Error Code are
Displayed.............................. 131
Troubleshooting......................... 132
You cannot print (because the printer does not
work)............................... 132
The printer sounds like it is printing, but
nothing prints......................... 134
The prints are not what you expected. . . . . . . . 134
Feeding or ejecting problems.............. 146
Others.............................. 149
SC-P9500 Series/SC-P7500 Series User's Guide
Contents
4
Appendix
Options and Consumable Products........... 152
Epson Special Media.................... 152
Ink cartridges......................... 152
Others.............................. 154
Absorption pad replacement kit (absorption
pads for borderless printing).............. 155
Supported Media......................... 156
Epson Special Media Table............... 156
Supported Commercially Available Paper..... 167
Before Printing on Commercially Available
Paper............................... 168
PANTONE Color Explanation............... 170
Notes When Moving or Transporting the Printer
..................................... 170
Notes When Moving the Printer........... 170
Notes on Transporting.................. 171
Notes when reusing the printer............ 172
System Requirements..................... 173
Printer Driver......................... 173
Web Config.......................... 174
Epson Edge Dashboard.................. 175
Specifications Table....................... 176
Where To Get Help
Technical Support Web Site................. 178
Contacting Epson Support.................. 178
Before Contacting Epson................. 178
Help for Users in North America........... 179
Help for Users in Europe................. 179
Help for Users in Taiwan................. 179
Help for Users in Australia/New Zealand. . . . . 180
Help for Users in Singapore............... 180
Help for Users in Thailand................ 181
Help for Users in Vietnam................ 181
Help for Users in Indonesia............... 181
Help for Users in Hong Kong.............. 182
Help for Users in Malaysia................ 182
Help for Users in India.................. 182
Help for Users in the Philippines........... 183
SC-P9500 Series/SC-P7500 Series User's Guide
Contents
5
Notes on Manuals
Meaning of Symbols
Warning: Warnings must be followed to
avoid serious bodily injury.
Caution: Cautions must be followed to
avoid bodily injury.
c
Important: Important must be followed to
avoid damage to this product.
Note: Notes contain useful or
additional information on the
operation of this product.
U Indicates related reference
content.
Illustrations
The illustrations may differ slightly from the model you
are using. Please be aware of this when using the
manuals.
Product Model
Descriptions
Some models described in this manual may not be sold
in your country or region.
Screenshots Used in this
Guide
❏Screenshots used in this guide may differ slightly
from the actual screens. Also, screens may differ
depending on the operating system or the usage
environment.
❏Unless otherwise specified, the Windows
screenshots used in this guide are of Windows 10.
❏Unless otherwise specified, the Mac OS X
screenshots used in this guide are of Windows Mac
OS X v 10.8.x.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
6
Printer Parts
Front
ARoll paper cover
Open to load roll paper.
BFront cover
Open this cover when cleaning the printer or clearing jams.
CCartridge covers (on the left and right)
Open when installing ink cartridges.
U “Replacing Ink Cartridges” on page 123
DPaper support
Use this to adjust the direction of the output paper.
EPaper basket
Output from the printer collects in this basket, keeping the media clean and free of creases.
U “Using the Paper Basket” on page 34
FCasters
There are two casters on each leg. The casters are normally kept locked once the printer is in place.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
7
GMaintenance cover (front)
Open when cleaning around the caps.
U “Cleaning around the print head and caps” on page 138
HControl panel
U “Control panel” on page 11
ICut sheet cover
Open when loading cut sheets or poster board.
JPaper slot
Insert the paper into this slot.
Inside
AAdapter holder
The roll paper adapter is placed in this holder when loading the roll paper.
BWipers
Wipe off ink from the nozzle surface of the print head. Try cleaning these when automatic cleaning does not clear
clogging in the print head.
U “Cleaning around the print head and caps” on page 138
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
8
CSuction caps
During head cleaning, this cap sucks the optimum amount of ink from the print head nozzles. Try cleaning these
when automatic cleaning does not clear clogging in the print head.
U “Cleaning around the print head and caps” on page 138
DDrying prevention caps
Except when printing, these caps cover the print head nozzles to prevent them from drying. Try cleaning these
when automatic cleaning does not clear clogging in the print head.
U “Cleaning around the print head and caps” on page 138
ERoll paper adapter
When loading roll paper into the printer, insert this through the roll paper.
Back
ALAN port
Connects the LAN cable.
BUSB port
Connects the USB cable.
COption port
Connects the optional SpectroProofer mounter or Auto Take-up Reel Unit (for the SC-P9500 Series only).
DStatus light
The color indicates the network transmission speed.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
9
Off : 10Base-T
Red : 100Base-TX
Green: 1000Base-T
EData light
The network connection status and data reception are indicated by a lit or flashing light.
On : Connected.
Flashi
ng
: Receiving data.
FAC inlet
Connect the supplied power cable here.
GMaintenance Box
Absorbs waste ink. For SC-P9500 Series this is placed in two locations on the left and right, while SC-P7500 Series is
in one location on the right.
U “Replacing Maintenance Box” on page 124
HOption slot
Slot for installing the optional Adobe
®
PostScript
®
3
™
expansion unit or hard disk unit.
IMaintenance cover (rear)
Open when cleaning around the print head.
U “Cleaning around the print head and caps” on page 138
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
10
Control panel
AHome button
Touch this button while a menu is displayed to
return to the Home screen.
The home button is off when it cannot be used
during operations such as paper feeding.
BPower lamp
On : The power is on.
Flashi
ng
: The printer is performing a process such as
starting up, powering off, data receiving, or
print head cleaning. Please wait without
performing any operation until this light
stops flashing. Do not disconnect the
power cord.
Off : The power is off.
CPower button
DControl panel
This is a touch panel to display the printer's status,
menus, error messages, and so on.
Home screen operations
AMenu
Allows you to make paper settings, printer settings,
and perform printer maintenance. See the following
for a list of the menus.
U “Paper Setting” on page 101
BInformation display area
Displays the printer's status, error messages, and so
on.
CPaper loading information
Displays paper information for the loaded paper.
DDisplay ink levels
Displays the amount of ink remaining in the ink
cartridges. When the symbol is displayed, the
ink cartridge is running low. Press the display to
check the cartridge model number.
EDisplays amount of space remaining in the
maintenance box
Displays the approximate amount of space in the
maintenance box. When the symbol is
displayed, the maintenance box is running low.
Press the display to check the maintenance box
model number.
FInformation
You can check the status of the printer by viewing
consumable information and the list of messages.
You can also check the job history.
GInternet connection status
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
11
You can check the status of the wired LAN
connection and change settings.
HSwitch screens while printing
You can switch the screen display while printing.
You can switch to the Professional display (shown
above) that shows the remaining ink level, or the
Simple display that shows the print completion time.
IInternal lighting
You can turn the internal lighting on or off. Turn on
the internal light when you want to check the print as
it is being printed.
JFeed/Cut Paper
When roll paper is loaded, you can perform paper
feed adjustments and cut the paper.
Features
The main features of this printer are described below.
Realizing High Resolution
The newly developed ink technology provides high
definition for photo, fine art, and proofing paper.
New print head design
Our new print heads are equipped with a 2.64 inch
integrated precision core μTFP head with a staggered
array, and we have adopted a resolution of 300 dpi for
optimal printing.
Pigmented inks with superior
resistance
Pigment inks maintain more beautiful and more vibrant
prints over a long period of time with their high light
fastness. They are also extremely fade-resistant and can
be safely displayed in direct sunlight. Additionally, the
high water and ozone resistance is not only ideal for
photo printing, but also allows for store displays and
banners, outdoor displays of posters and so on. When
you are printing for outdoor use, use lamination
processing.
A variety of black and color inks
As well as the five basic ink colors, inks with the
following features have also been included.
Two types of black ink to suit your
printing purposes
By automatically switching to suit the paper type being
used, the two types of black ink provided are Photo
Black which realizes a smooth, professional finish on
glossy paper, and Matte Black which increases black
optical density using matte paper.
Two types of gray ink to improve
gradation
In addition to Photo Black and Matte Black, two
additional variants of black ink have also been installed
(Gray and Light Gray) to provide excellent granularity
and richly expressive gradation.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
12
Three spot color inks that help to
realize a wide range of color
reproduction
This printer is equipped with Orange, Green, and Violet
inks allowing us to realize a wide range of color
reproduction, thereby achieving high PANTONE
coverage.
Notes on Usage and
Storage
Installation space
Make sure that you secure a space of at least 300 mm
around the entire printer, clear of any other objects, so
that paper ejection and consumable replacement are not
obstructed.
See the “Specifications Table” for the external
dimensions of the printer.
U “Specifications Table” on page 176
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏When using the printer, observe the operating
temperature and humidity range described in the
"Specifications Table".
U “Specifications Table” on page 176
Even when the conditions above are met, you may
not be able to print properly if the environmental
conditions are not suitable for the paper. Be sure to
use the printer in an environment where the paper's
requirements are met. For more details, see the
documentation supplied with the paper.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
13
❏Do not install the printer next to heat sources or
directly in the path of air from a ventilator or air
conditioner. Failure to observe this precaution
could result in the print head nozzles drying and
clogging.
❏The print head may not be capped (i.e., may not
move to the right-hand side) if an error occurs and
the printer is turned off without first resolving the
error. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn on
the power and wait a while until capping is
performed automatically.
❏When the power is on, do not remove the power
plug or cut the power at the breaker. The print head
may not be capped properly. In this case, turn on the
power and wait a while until capping is performed
automatically.
❏Even when the printer is not in use, some ink will be
consumed by head cleaning and other maintenance
operations needed to keep the print head in good
condition.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
❏If you do not print for a long time, the print head
nozzles may become clogged. We recommend that
you print once a week to prevent the print head
from clogging.
❏The roller may leave an impression on paper that is
left in the printer. This can also cause wavy or curled
paper resulting in paper feeding problems or the
print head could be scratched. Remove any paper
when storing.
❏Store the printer after confirming that the print
head has been capped (the print head is positioned
at the far right). If the print head is left uncapped for
a long time, the print quality may decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
❏To prevent the accumulation of dust and other
foreign matter in the printer, close all covers before
placing it in storage.
If the printer will be not be used for an extended
period, protect it with an anti-static cloth or other
cover.
The print head nozzles are very small, and they can
become clogged easily if fine dust gets on the print
head, and you may not be able to print properly.
❏When turned on after an extended period of disuse,
the printer may automatically perform head
cleaning to ensure print quality.
U “Print Head Maintenance” on page 115
Notes on handling ink cartridges
Note the following points when handling ink cartridges
to maintain good print quality.
❏The supplied ink cartridges and Maintenance Box
are for use during the initial charging. The supplied
ink cartridges and Maintenance Box will be
required replacement relatively quickly.
❏We recommend that ink cartridges be stored at
room temperature out of direct sunlight and used
before the expiry date printed on the packaging.
❏To ensure good results, we recommend that all the
ink in the cartridge be used within a year of
installation.
❏Ink cartridges that have been stored at low
temperatures for an extended period should be
allowed to return to room temperature over a
period of four hours.
❏Do not touch the IC chips on the ink cartridges. You
may not be able to print properly.
❏Install all ink cartridges into each slot. You cannot
print if any of the slots are empty.
❏Do not leave the printer without ink cartridges
installed. The ink in the printer may dry, preventing
it from printing as expected. Leave ink cartridges in
all slots even while you do not use the printer.
❏The ink level and other data are stored in the IC
chip, allowing cartridges to be used after being
removed and replaced.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
14
❏To avoid getting dirt on the ink supply port, store
the removed ink cartridge properly. The ink supply
port has a valve in it so it does not need to be capped.
❏Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink on
the surrounding area when removing the
cartridges.
❏To maintain the quality of the print head, this
printer stops printing before ink cartridges are
completely expended, and ink remains in the used
cartridge.
❏Although the ink cartridges may contain recycled
materials, this does not affect printer function or
performance.
❏Do not dismantle or remodel ink cartridges. You
may not be able to print properly.
❏Do not drop or knock ink cartridges against hard
objects; otherwise, the ink may leak.
Notes on handling paper
Note the following points when handling and storing
the paper. If the paper is not in good condition, print
quality may decline.
Check the documentation supplied with each paper.
Notes on Handling
❏Use Epson special media under normal room
conditions (temperature: 15 to 25˚C, humidity: 40
to 60%).
❏Do not fold the paper or scratch the surface of the
paper.
❏Avoid touching the printable surface of the paper
with your bare hands. Moisture and oils from your
hands can affect print quality.
❏Handle paper by the edges. We recommend
wearing cotton gloves.
❏Changes in temperature and humidity may cause
paper to become wavy or curled. Check the
following points.
❏Insert the paper just before printing.
❏Do not use wavy or warped paper.
For roll paper, cut off any parts that are wavy or
curled, and then load the paper again.
For cut sheets, use new paper.
❏Do not wet the paper.
❏Do not throw away the paper packaging as you can
use it for storing the paper.
❏Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏Keep cut sheets in their original package after
opening, and keep them in a flat place.
❏Remove roll paper that is not in use from the
printer. Rewind it correctly and then store it in the
original packaging that came with the roll paper. If
you leave the roll paper in the printer for a long
time, its quality may decline.
Notes on handling printed paper
To maintain long lasting, high quality print results, note
the following points.
❏Do not rub or scratch the printed surface. If they are
rubbed or scratched, the ink may peel off.
❏Do not touch the printed surface; Failure to observe
this precaution may cause ink to rub off.
❏Make sure the print outs are completely dry before
folding of stacking; otherwise, the color may change
where they touch (leaves a mark). These marks will
disappear if they are separated immediately and
dried; however, they will remain if not separated.
❏If you put the print outs in an album before they are
completely dry, they may be blurred.
❏Do not use a dryer to dry the print outs.
❏Avoid direct sunlight.
❏Prevent color distortion while displaying or storing
the print outs by following the instructions in the
paper's documentation.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
15
Note:
Typically, print outs and photos fade over time (color
distortion) due to the effects of light and various
constituents in the air. This also applies to Epson special
media. However, with the correct storage method, the
degree of color distortion can be minimized.
❏See the documentation supplied with Epson special
media for detailed information on handling the
paper after printing.
❏The colors of photos, posters, and other printed
materials appear different under different lighting
conditions (light sources
*
). The colors of print outs
from this printer may also appear different under
different light sources.
* Light sources include sunlight, fluorescent light,
incandescent light, and other types.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
16
Introducing the Software
Provided Software
The following table lists the provided software.
The supplied software disc contains the software for Windows. When using a Mac or a computer without a disc drive,
download the software from http://epson.sn and then install it.
For details on the various software, see the online help of each software or the Administrator's Guide (online manual).
Note:
Convenient software compatible with this printer is introduced on the Epson website. Please check the information from the
following link.
http://www.epson.com
Software Name Function
Printer Driver Install the printer driver to take full advantage of the functionality of this printer when
printing.
EPSON Software Updater Software to check whether there is any software update information and then notify you
and install the software if an update is available. It allows you to update the firmware and
already installed software of the printer.
U “Updating Software or Installing Additional Software” on page 20
LFP Print Plug-In for Office
*
(Windows Only)
Plug-in software for Microsoft Office applications (Word, Excel, and PowerPoint). Installing
this plug-in displays ribbon items in Office applications that give quick access to horizontal
and vertical banner printing and enlarged printing.
It can be installed by selecting it on the Additional Installation screen when installing the
software. You can also install it later with EPSON Software Updater.
The supported Microsoft versions are shown below.
Office 2003/Office 2007/Office 2010/Office 2013/Office 2016
EpsonNet Config
*
This software allows you to perform network initialization or setting changes as a batch.
EpsonNet Config is not installed automatically. Download it from the Epson website and
then install it if necessary.
http://www.epson.com
For Windows, you can install the software from the following folder on the supplied
software disc.
//Network/EpsonNetConfig
U Administrator's Guide
Epson Edge Dashboard
*
Convenient software for administrating multiple printers. This enables confirmation in a
list of the status of printers registered for monitoring.
SC-P9500 Series/SC-P7500 Series User's Guide
Introducing the Software
17
Software Name Function
Epson Media Installer This tool adds paper information to a printer or printer driver.
If you are using Windows, you can start it from the printer driver.
If you are using a Mac, you can start it from the /Applications/Epson Software/Epson
Utilities/Epson Media Installer.app.
Instructions U “When there is no paper information on the control panel or in the driver”
on page 31
LFP HDD Utility
*
(Windows Only)
The Utility can be used to manage print jobs stored on the optional hard disk unit. Use this
when connecting the printer directly to the computer using a USB cable.
Epson Print Layout
*
This is a plug-in software for Adobe Photoshop, Adobe Lightroom, Nikon ViewNX-i, and
SILKYPIX. It provides a number of useful features such as pre-print previews or layouts
allowing you to easily print re-touched or processed photos.
*Download software from the Internet, and install. Connect the computer to the Internet and install.
Built-in Software in the Printer
The following software comes preinstalled in the printer. Start and use it from a Web browser via the network.
Software Name Function
Web Config The network security settings can be confi gured f ro m W e b C o nf ig . Th i s s o ft w ar e al s o h a s a n
email notification function for notifying of printer errors and other problems.
U “Using Web Config” on page 19
SC-P9500 Series/SC-P7500 Series User's Guide
Introducing the Software
18
Using Web Config
This section describes how to start the software and
provides a summary of its functions.
Starting
Start the software from a web browser on a computer
that is connected to the same network as the printer.
A
Check the IP address of the printer from the
control panel.
B
Start a Web browser on a computer connected to
the printer over the network.
C
Enter the IP address of the printer in the address
bar of the Web browser and press the Enter or
Return key.
Format:
IPv4: http://IP address of printer/
IPv6: http://IP address of printer/
Example:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Closing
Close the Web browser.
Function Summary
This section introduces the main functions of Web
Config. See the Administrator's Guide for more details.
Main Functions
❏Check the printer's status, such as the remaining
amount of ink.
❏Check and update the printer's firmware version.
❏Configure the printer's network settings and
advanced security settings, such as SSL/TLS
communication, IPsec/IP filtering, and
IEEE802.1X, which cannot be configured with the
printer alone.
❏You can export and import settings.
You can use this to back up settings, replace
printers, and so on.
SC-P9500 Series/SC-P7500 Series User's Guide
Introducing the Software
19
Updating Software or
Installing Additional
Software
When you install the software during setup as described
in the Setup Guide, Epson Software Updater is installed.
Epson Software Updater allows you to update the
firmware and software already installed on your
computer as well as install additional software
compatible with the printer.
Note:
The software is updated as needed for greater
convenience and more robust functionality. We
recommend setting to receive update notifications in
Epson Software Updater and updating the software as
soon as possible when there is a notification.
Checking Whether Updates are
Available and Updating
Software
A
Check that the computer and printer are in the
following states.
❏Computer is connected to the Internet.
❏Printer and computer can communicate.
B
Start Epson Software Updater.
❏Windows
Display the list of all the programs and then
click Epson Software Updater in the Epson
Software folder.
Note:
❏If you press the Windows key (key with
Windows logo mark) on the keyboard and
then type the software name in the search box
of the displayed window, the software appears
immediately.
❏The software can also be started by clicking the
printer icon on the Taskbar of the desktop and
then selecting Software Update.
❏Mac
Select Go - Applications - Epson Software -
EPSON Software Updater.
C
Select the software or manuals to be updated and
then update them.
Follow the on-screen instructions.
c
Important:
Do not turn off the computer or printer during
the update.
Note:
Software not displayed in the list cannot be
updated with EPSON Software Updater. Check the
latest versions of software on the Epson website.
Please note that you cannot update or install
software using Epson Software Updater if you are
using a Windows Server OS. Download the
software from the Epson website.
http://www.epson.com
Receiving Update Notifications
Windows
A
Start Epson Software Updater.
B
Click Auto update settings.
C
Select the timing to perform the update check in
the Interval to Check field on the printer, and
then click OK.
Mac
The software is set by default to check and notify
whether there are updates every 30 days.
SC-P9500 Series/SC-P7500 Series User's Guide
Introducing the Software
20
Uninstalling Software
Windows
c
Important:
❏You must log in as an Administrator.
❏If the password or confirmation of an
administrator is requested, enter the password
and then continue with the operation.
A
Turn off the printer, and unplug the interface
cable.
B
Close all applications running on your computer.
C
Go to the Control Panel and click Uninstall a
program from the Programs category.
D
Select the software you want to remove and then
click Uninstall/Change (or Change/Remove/
Add or remove).
You can remove the printer driver and EPSON
Status Monitor 3 by selecting EPSON
SC-XXXXX Printer Uninstall.
E
Select the target printer icon, and then click OK.
F
Follow the on-screen instructions to continue.
When the delete confirmation message appears,
click Yes.
Restart the computer if you are reinstalling the printer
driver.
Mac
When reinstalling or upgrading the printer driver or
other software, follow the steps below to uninstall the
target software first.
Printer Driver
Use the "Uninstaller".
Downloading the Uninstaller
Download the "Uninstaller" from the Epson website.
http://www.epson.com/
Using the Uninstaller
Check the procedure when downloading "Uninstaller"
on the Epson website, and follow the instructions.
Other software
Drag and drop folder with the software name from the
Applications folder into Trash to delete.
SC-P9500 Series/SC-P7500 Series User's Guide
Introducing the Software
21
Basic Operations
Loading and Removing
the Roll Paper
Loading Roll Paper
Load roll paper after attaching the supplied roll paper
adapters.
Use the printer's roll paper adapter. Do not use roll
paper adapters from other models.
c
Important:
Insert the paper just before printing. The roller may
leave an impression on paper that is left in the
printer.
Note:
❏The paper that can be used in the printer is detailed
in the following section.
U “Supported Media” on page 156
❏You can load the paper while viewing the loading
procedure on the screen. To view the procedure, open
the roll paper cover and touch See Description on
the control panel.
A
Turn on the printer.
B
Press Paper loading information on the control
panel, and then select Roll Paper.
C
Open the roll paper cover.
D
Lower the lock lever for the adapter holder to
release the lock.
E
Move the adapter holder to the left.
When moving the adapter holder, make sure you
use the handle.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
22
F
Place the roll paper on top of the printer.
G
Adjust the size of the roll paper adapters to the
size of the roll core.
Change the size of both of the roll paper adapters
so that they are the same size.
3-inch core 2-inch core
H
Raise the adapter lock lever to release the lock on
each of the two roll paper adapters.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
23
I
Attach the roll paper adapters to both ends of the
roll paper, and then lower the lock levers on the
left and right to lock them in place.
Make sure you insert the adapters fully before
locking them.
J
Push the roll paper to the right until it touches the
roll paper loading guide.
K
Move the adapter holder so that the u on the
adapter holder and the left roll paper adapter are
aligned.
L
Roll the roll paper slowly into the roll paper
holder.
c
Important:
Rolling the roll paper with too much force may
damage the adapter holder or the printer. If
the adapter is damaged, you may not be able to
remove it from the printer. To avoid this,
remove the adapter while lifting it up.
M
Grip the handle on the adapter holder and slide to
the right until it is fully inserted to the holder
shaft.
Make sure that both ends of the roll paper are
seated securely to the adapters.
N
Raise the lock levers on the adapter holders to
lock them in place.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
24
O
Insert the leading edge of the roll paper into the
paper feed slot, and continue to feed until you
hear a sound.
P
When auto paper feed is set to Off, insert the
leading edge of the roll paper into the paper feed
slot, and feed until the leading edge extends out
of the printer.
Make sure that the roll paper is free of slack and
the end is not folded.
Q
Close the roll paper cover.
R
Check the media type.
U “Setting Loaded Paper” on page 30
Cutting the roll paper
The printer is equipped with a built-in cutter. You can
cut roll paper after printing by using one of the following
methods.
❏Auto Cut:
The cutter cuts automatically at a determined
position each time a page is printed in accordance
with the setting of the printer driver or control
panel menu.
❏Manual cut:
The cutting position is specified on the control
panel, and then the roll paper is cut. A cutline is
printed for manual cutting and can be used as a
guide when cutting paper using the built-in cutter.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
25
c
Important:
The commercially available media types, such as
those shown below, may not be cut cleanly by the
built-in cutter. Furthermore, cutting the following
media types may damage or reduce the lifetime of
the built-in cutter.
❏Fine art paper
❏Canvas
❏Vinyl
❏Matte poster board
❏Adhesive paper
❏Banner media
Cut these media types with commercially available
scissors or a cutter in the following manner:
With the front cover closed, hold down the X -
Forward buttons on the control panel while viewing
the inside of the printer until the cutting position
emerges from below the front cover. Cut the paper
using scissors or a third-party cutter.
Setting Auto Cut
You can specify the method either on the control panel
or the printer driver. Note, however, that the setting
selected with the printer driver takes priority when the
printer driver is used.
Note:
❏Disable the auto cut settings in the printer and the
printer driver when using the optional auto take-up
reel unit.
❏It may take a while to cut the roll paper.
Setting on the computer
Set Auto Cut from the Roll Paper Option in the printer
driver's Properties (or Printing preferences) screen.
Setting from the printer
Set this in General Settings - Printer Settings - Paper
Source Settings - Roll Paper Setup - Cut Settings -
Auto Cut from the control panel.
Manual cut method
When Off is selected in the printer driver or Off is
selected for Auto Cut in the control panel, the paper can
be cut in any location after printing as described below.
A
With the front cover closed, hold down the X -
Forward or Backward button on the control
panel while viewing the inside of the printer until
the cutting position reaches the position of the
label.
Note:
To cut the paper using the built-in cutter, the
distance from the cutting position to the edge of the
paper needs to be 60 to 127 mm. The necessary
length differs depending on the paper type and
cannot be changed. If the necessary length has not
been reached, paper is fed automatically leaving a
margin. Use a commercially available cutter to
remove the unnecessary margin.
B
Touch Cut.
A confirmation screen is displayed. Press the Cut
button to cut using the built-in cutter.
Removing Roll Paper
This section describes how to remove and store roll
paper after printing. The pressure roller may leave
impressions on paper that is left in the printer.
SC-P9500 Series/SC-P7500 Series User's Guide
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26
A
Press Paper loading information from the home
screen, and then select Remove.
The paper is rewound and ejected.
When Manage Remaining Amount is set to On,
the barcode is automatically printed prior to
rewinding.
Note:
If printed paper is not cut and remains, a
confirmation screen appears.
Touch Cut to cut the paper at the default cut
position or touch Print Cutting Guideline to print
cut lines at the default position.
If you want to change the cut position or cut lines
print position to a desired position, touch Close to
cancel the message, and change the position in the
Feed/Cut Paper menu.
See the following for more details.
U “Cutting the roll paper” on page 25
B
Open the roll paper cover.
C
Lower the lock lever for the adapter holder to
release the lock.
D
Move the adapter holder to the left.
When moving the adapter holder, make sure you
use the handle.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
27
E
Roll over the paper roll to the front side to place it
on the top of the printer.
c
Important:
Rolling the roll paper with too much force may
damage the adapter holder or the printer. If
the adapter is damaged, you may not be able to
remove it from the printer. To avoid this,
remove the adapter while lifting it up.
F
Raise the adapter lock levers to release the locks,
and remove the roll paper adapters from the roll
paper.
After rewinding the roll paper carefully, store it
in the original package.
G
Raise the lock lever for the adapter holder.
H
Close the roll paper cover.
Loading and Removing
Cut Sheets/Poster Board
c
Important:
If the paper is wavy or curled, use new paper. If wavy
or curled paper is loaded, this printer may not be
able to recognize the paper size, feed the paper, or
print correctly.
We recommend that you return the paper to its
original package and store it flat, and take it out of
the package just before you use it.
Loading Cut Sheets and Poster
Board
c
Important:
❏Insert the paper just before printing. The roller
may leave an impression on paper that is left in
the printer.
❏When roll paper is loaded, rewind the roll paper
before loading the cut sheets.
U “Removing Roll Paper” on page 26
Note:
The paper that can be used in the printer is detailed in the
following section.
U “Supported Media” on page 156
A
Turn on the printer.
B
Press Paper loading information on the control
panel, and then select Cut Sheet or Poster
Board.
C
Open the cut sheet cover.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
28
D
Load the paper with the side you want to print on
facing forward, and the edge aligned with the line
on the right.
Normally, the paper should be loaded vertically.
You can load thick paper with a length of up to
762 mm. However, you can load thick paper that
is longer than 762 mm into the SC-P9500 Series
by loading the paper horizontally.
When loading cut sheets, insert the leading edge
until you feel resistance.
When loading poster board, insert the paper
until the trailing edge is below the loading mark
on the roll paper cover.
E
Press the Complete - OK buttons on the control
panel.
F
Check the media type.
U “Setting Loaded Paper” on page 30
Removing Cut Sheets/Poster
Board
While supporting the paper so that it does not fall, press
Paper loading information on the control panel, and
then select Remove. The paper is ejected.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
29
Setting Loaded Paper
Set the paper type before you start printing. Not setting a
paper type that matches the loaded paper will cause
wrinkles, scuffing, uneven colors, and other trouble.
How to Set
A
The paper type is shown on the screen displayed
after loading paper. Check that the loaded paper
and the paper type displayed on the screen
match.
Roll Paper
Cut sheet/Poster board
If the paper type displayed does not match the
paper type that you have loaded, touch Paper
Type to set the paper type.
See the following if the paper type you have
loaded is not displayed on the control panel.
U “When there is no paper information on the
control panel or in the driver” on page 31
B
To manage the amount of roll paper remaining,
set Remaining Amount Management to On,
and then set Remaining Amount and
Remaining Alert.
Note:
When Manage Remaining Amount is set, a
barcode is printed on the leading edge of the paper
when you remove the roll paper. The next time you
load the roll paper, the amount remaining and the
paper type are set automatically.
However, depending on the paper, the printer may
not be able to read the barcode.
C
For cut sheets/poster board, check that the
loaded paper and the paper size displayed on the
screen match.
If the loaded paper does not match the paper size
displayed on the screen, touch Paper Size to set
the paper size.
SC-P9500 Series/SC-P7500 Series User's Guide
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30
D
Touch OK on the paper setting screen to start
feeding the paper.
When the message "Ready." is displayed on the
Home screen, you can start printing.
Note:
To make detailed paper settings such as the platen
gap and drying time, touch Advanced Paper
Settings, and then set each item.
See the following for items you can set.
U “Menu List” on page 101
The advanced paper settings are saved for the
currently selected paper type.
When there is no paper
information on the control panel
or in the driver
If paper information is not displayed on the control
panel or in the printer driver, you can use one of the
following methods to make paper settings.
❏Use Epson Media Installer
❏Make custom paper settings on the control panel
Use Epson Media Installer
You can add paper information over the Internet.
Paper information, including ICC profiles, print modes,
and print control parameters, is downloaded from
Epson's servers.
Downloaded paper information is saved in the printer
driver, Epson Print Layout, or the printer.
Note:
You need to download software from the Internet to start
Epson Media Installer without using Epson Edge
Dashboard or the printer.
See the following for more details.
U “Introducing the Software” on page 17
A
Use one of the following methods to start Epson
Media Installer.
Epson Edge Dashboard
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
31
Printer driver (Windows)
Download the latest printer driver from the
Epson Website.
For Mac
Start Epson Media Installer.
/Applications/Epson Software/Epson Utilities/
Epson Media Installer.app
Epson Media Installer starts and displays a list of
paper information that you can add.
B
Add the paper information.
Touch Download Media Settings and select the
paper you want to use. Click the Download and
Register button to add the selected paper
information.
C
Paper information is added to the paper type for
the printer driver and Epson Print Layout.
Select the paper you want to print on.
Printer driver (Windows)
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
32
Printer driver (Mac)
Epson Print Layout
Note:
Paper information added using Epson Media Installer is
also added to Printer Settings - Custom Paper Setting on
the control panel.
You cannot change the paper information settings on the
control panel.
Notes on using the Adobe
®
PostScriptR 3
™
expansion unit
Make sure that the custom paper information registered
in the Adobe PostScript 3 expansion unit and in the
printer match. If the custom paper information does not
match, colors may not print correctly due to
inconsistencies in the paper settings between the Adobe
PostScript 3 expansion unit and the printer.
❏When using the Adobe PostScript 3 expansion unit
for the first time
Delete any custom paper information that you have
already registered to the printer, and then add it
again once the Adobe PostScript 3 expansion unit is
installed.
❏When adding or deleting custom forms while the
Adobe PostScript 3 expansion unit is removed
With the Adobe PostScript 3 expansion unit
installed, delete the custom form, and then add it
again.
Make custom paper settings on the
control panel
A
Select General Settings - Printer Settings -
Custom Paper Setting on the control panel.
B
Select a paper number from 1 to 30 to save the
settings.
C
Set the paper information.
Make sure you set the following items.
❏Change Reference Paper
❏Paper Thickness
❏Roll Core Diameter (roll paper only)
❏Paper Feed Offset
Note:
Paper Feed Offset is a function that allows you to
adjust the difference between the data size and the
print size.
Example:
When printing at a data size of 100 mm and a print
size of 101 mm, the offset is 1.0%. Therefore, you
would enter a value of -1.0%.
See the following for details on the other settings.
U “General Settings” on page 106
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
33
Using the Paper Basket
Using the paper basket allows you to print smoothly by
preventing the paper from getting dirty or wrinkled.
c
Important:
Normally the capacity of the paper basket should be
one sheet at a time.
If multiple sheets are left in the basket, they may not
be ejected correctly.
Ejecting paper from the front of the printer
Since the paper is output with the printing surface facing
up, it helps to protect it from being damaged.
Ejecting paper from the rear of the printer
Allows you to eject paper in a smaller space.
Loading and Storing for Front
Ejecting
Loading for front ejecting
This section explains how to switch the paper basket
from the stored state to the ready state.
A
Check that the paper supports are in the position
shown in the illustration.
B
Hold the roll paper with both hands and pull it
straight down.
Adjust the length of the cloth you are pulling out
according to the length of the paper you intend to
print.
C
Place the roll paper so that it does not touch the
floor.
SC-P9500 Series/SC-P7500 Series User's Guide
Basic Operations
34
c
Important:
If you print while the cloth is stretched too far
or on the floor, you may not be able to eject
correctly.
Note:
If you are printing on thick paper, the leading edge
of the paper may catch on the cloth and may not be
ejected correctly. If this occurs, you can adjust the
left and right bands to improve the angle of the
cloth.
To reduce the angle of the cloth, pass the string
through a hole close to the cloth.
SC-P9500 Series/SC-P7500 Series User's Guide
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35
Note:
To increase the angle of the cloth, pass the string
through a hole close to the edge of the belt.
Note:
If the paper is too warped, it may curl back on itself
when it is ejected after auto cutting and scratch the
printing surface. If the paper curls too much after
auto cutting, we recommend setting Auto Cut to
Off.
Storing
This section explains how to change from front ejecting
to stored.
Note:
The hand strap for the roll section is only supplied with
the SC-P9500 Series.
A
Lift the roll section off the floor.
B
While holding down the button on the right of
the roll section, move straight towards the
printer.
You can wind up the cloth evenly by feeding the
bottom of the cloth over the iron frame.
C
Place the roll in the position shown in the
illustration of the stand.
SC-P9500 Series/SC-P7500 Series User's Guide
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36
D
Rotate the roll section counter-clockwise a little
to add a little slack and prevent the cloth from
stretching during storage.
If there are lumps in the cloth, pat it down from
the top to flatten it to prevent it from becoming
deformed during storage.
Loading for rear ejecting
This section explains how to switch the paper basket
from the stored state to the ready state.
A
Raise the paper supports to the horizontal
position.
B
Lower the left and right arms of the paper basket
toward you until it touches the roll section.
C
Lower the output supports until they are vertical
as shown in the illustration.
D
Return the left and right arms of the paper basket
to their original position until you hear them
click into place.
SC-P9500 Series/SC-P7500 Series User's Guide
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37
Using the Auto Take-up
Reel Unit (SC-P9500 Series
Only)
The optional auto take-up reel unit automatically takes
up paper as it is printed. It improves efficiency for
banners or large jobs involving continuous printing on
roll paper.
The auto take-up reel unit for this printer can take up
paper in either of the directions shown below. Some
types of paper may not support one or the other of these
directions or may place restrictions on the take-up
direction.
See the following section for information on take-up
support and take-up direction.
U “Epson Special Media Table” on page 156
Printed side out Printed side in
Taking-up with printed side out places the printed
surface on the outside of the roll.
Taking-up with printed side in places the printed
surface on the inside of the roll.
Caution:
❏Fix the roll core for the auto take-up reel unit in
place as described in the documentation.
Dropping the roll core could cause injury.
❏Be careful that your hands, hair, or other
objects do not get caught in the moving parts of
the auto take-up reel unit.
Failure to observe this precaution could result
in injury.
c
Important:
Confirm that the end of the roll is cut straight across.
The unit will not function as expected if the end of
the roll is wavy or curved.
U “Manual cut method” on page 26
Note:
For information on installing the auto take-up reel unit,
see the documentation supplied with the auto take-up
reel unit.
Using the Control Panel
This section describes how to use the control panel for
the auto take-up reel unit.
APower lamp
Displays the status of the auto take-up reel unit.
On : The auto take-up reel unit is
ready for use.
Flickering : The auto take-up reel unit is in
use.
Blinking : The auto take-up reel unit is in
power-saving mode.
Intermittent
blinking
: An error has occurred.
Off : The power is off.
BAuto switch
Selects the auto take-up direction.
SC-P9500 Series/SC-P7500 Series User's Guide
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38
Backward : The roll is taken up with the printable
side in.
Forward : The roll is taken up with the printable
side out.
Off : The auto take-up reel unit does not
take up paper.
CManual switch
Selects the manual take-up direction.
The selected option takes effect when the Auto
switch is in the Off position.
Backward : The roll is taken up with the printable
side in.
The speed will increase after the button
is pressed for more than three seconds.
Forward : The roll is taken up with the printable
side out.
The speed will increase after the button
is pressed for more than three seconds.
Attaching the Roll Core
c
Important:
❏Use a roll core the same size (width and core
diameter) as the roll paper you are printing on.
If the size of the roll core (width and core
diameter) is different, it may not be wound
correctly.
❏If the roll core is deformed or the surface is
damaged, it cannot be used as a take-up roll
core.
The direction of the flange to the auto take-up reel unit
varies depending on the roll core size (core diameter)
being used.
Attaching the Paper
This section describes how to attach roll paper to the
auto take-up reel unit roll core.
The procedure varies with the take-up direction.
c
Important:
Before proceeding, set Auto Cut to Off. Using the
auto take-up reel unit when On is set causes errors.
U “Cutting the roll paper” on page 25
Taking Up the Paper Printable Side
Out
For information on installing the roll core, see the Setup
Guide for the optional auto take-up reel unit.
A
Set the auto take-up reel unit Auto switch to Off.
Plug the power cord into an outlet and confirm
that the power lamp lights.
B
Turn on the printer.
C
Check that the roll paper is correctly loaded in the
printer.
D
Select Paper loading information - Prepare for
Take-up on the printer's control panel.
The paper is fed to the roll core.
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E
Tape the end to the roll core.
Place tape (available from third-party suppliers)
at the center and then at the left and right ends.
F
Flip the Manual switch on the auto take-up reel
unit to Forward, and take up as much paper as
possible.
After wrapping the paper around the core,
ensure that paper around the core is sufficiently
loose.
Note:
The tensioner supplied with the auto take-up reel
unit is used with some types of paper. Slacken the
paper and insert the tensioner near the center of the
paper as shown. See the following section for
information on paper that requires the tensioner.
U “Epson Special Media Table” on page 156
G
Set the auto take-up reel unit Auto switch to
Forward.
Taking Up the Paper Printable Side In
For information on installing the roll core, see the Setup
Guide for the optional auto take-up reel unit.
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A
Set the auto take-up reel unit Auto switch to Off.
Plug the power cord into an outlet and confirm
that the power lamp lights.
B
Turn on the printer.
C
Check that the roll paper is correctly loaded in the
printer.
D
Select Paper loading information - Prepare for
Take-up on the printer's control panel.
The paper is fed to the roll core.
E
Tape the end to the roll core.
Place tape (available from third-party suppliers)
at the center and then at the left and right ends.
F
Flip the Manual switch on the auto take-up reel
unit to Backward, and take up as much paper as
possible.
After wrapping the paper around the core,
ensure that paper around the core is sufficiently
loose.
G
Set the Auto switch to Backward.
Removing Paper from the Auto
Take-up Reel Unit
This section describes how to remove paper from the
auto take-up reel unit.
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Caution:
Removing paper from the auto take-up reel unit
requires two workers, one on each end of the roll.
A single worker working by his or herself could drop
the roll, resulting in injury.
A
Set the auto take-up reel unit Auto switch to Off.
B
Cut the paper and take it up until it is all on the
auto take-up reel unit roll core.
When Take-up After Cut is set to ON
Paper is automatically wound up after cutting.
When cutting, make sure you support the paper
by hand so that the printed surface does not
touch the floor. If you cannot take-up all the
paper, flip the Auto switch to Off if necessary,
and then continue taking up using the Manual
switch.
When Take-up After Cut is set to Off
Paper is not automatically wound up after
cutting.
Follow the steps below to cut the paper while
supporting it with your hands so that the printed
surface does not touch the floor, and then
take-up the paper manually.
(1) Flip the Auto switch to Off.
(2) Cut the paper.
(3) Keep the Manual switch pressed in the take-up
direction (either Forward or Backward).
U “Manual cut method” on page 26
C
Unlock the movable unit and remove it from the
roll core.
When removing the movable unit, support the
roll core with one hand to prevent it falling to the
floor.
D
Remove the roll core from the auto take-up reel
unit.
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Basic Printing Methods
This section explains how to print and how to cancel
printing.
Printing (Windows)
Make print settings such as paper size and paper source
from the connected computer and then print.
A
Turn on the printer, and load the paper.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
B
When you have created the data, click Print in
the File menu.
C
Make sure your printer is selected, and then click
Preferences or Properties to display the settings
screen.
XX-XXXXX Series
D
Select the Media Type, Color, Print Quality,
Mode, and Source according to the paper loaded
in the printer.
E
Make sure you select the same Page Size as you
set in the application.
After making the settings, click OK.
F
When settings are complete, click Print.
XX-XXXXX Series
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The progress bar is displayed, and printing starts.
Screen while printing
The following screen is displayed when you start
printing, and the progress bar (the computer's
processing status) is displayed. On this screen you can
check the remaining ink level, product numbers for the
ink cartridges, and so on.
An error message is displayed if an error occurs or an ink
cartridge needs replacing while printing.
Performing Printing (Mac)
Make print settings such as paper size and paper source
from the connected computer and then print.
A
Turn on the printer, and load the paper.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
B
When you have created the data, from the File
menu of the application, click Print and so on.
C
Click Show Details at the bottom of the screen.
For Mac OS X v10.6.8, click the arrow ( ) on
the right of the printer name to make settings on
the Page Setup screen.
Note:
If page settings are not displayed in the print dialog,
click the "page settings" option (e.g., Page Setup) in
the File menu.
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D
Check that this printer is selected, and then set
the paper size.
Select the paper size, borderless printing options,
and paper source in the Paper Size menu.
E
Select Print Settings from the list, and then set
each item.
Set the Media Type, Color, Print Quality, and
other settings according to the type of paper
loaded in the printer. Normally, you can print
correctly just by setting items in the Print
Settings screen.
F
When settings are complete, click Print.
The printer icon is displayed in the Dock while printing.
Click the printer icon to display the status. You can
check the progress of the current print job and the
printer status information. You can also cancel a print
job.
Also, if an error occurs while printing, a notification
message is displayed.
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Canceling Printing (Windows)
When the computer has finished sending data to the
printer, you cannot cancel the print job from the
computer. Cancel on the printer.
U “Canceling Printing (from the Printer)” on
page 47
When the progress bar is displayed
Click Cancel.
When the progress bar is not displayed
A
Click the printer icon on the Taskbar.
Whether or not an icon is displayed depends on
the settings selected for Windows.
B
Select the job you want to cancel, and then select
Cancel from the Document menu.
To cancel all jobs, click Cancel All Documents in
the Printer menu.
P
If the job has been sent to the printer, print data is
not displayed on the above screen.
Canceling Printing (Mac)
When the computer has finished sending data to the
printer, you cannot cancel the print job from the
computer. Cancel on the printer.
U “Canceling Printing (from the Printer)” on
page 47
A
Click the printer icon in the Dock.
B
Select the job you want to cancel, and then click
Delete.
If the job has been sent to the printer, print data is
not displayed on the above screen.
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Canceling Printing (from the
Printer)
The Cancel button is displayed on the control panel
screen during printing. Touch the Cancel button. The
print job is canceled even in the middle of printing. It
may take a while before the printer returns to the ready
status.
Note:
Note: You cannot delete print jobs which are in the print
queue on the computer using the above operation. See
"Canceling Printing (Windows)" or "Canceling Printing
(Mac)" in the previous section for information on
deleting print jobs from the print queue.
Printable area
This section describes the printable areas for the printer.
If the margin set in an application is larger than the
following setting values, sections beyond the specified
margins are not printed. For example, if 15 mm is
selected for the left and right margins in the printer
menus and the document fills the page, the 15 mm at the
left and right sides of the page will not be printed.
If the margin at the leading edge of the paper is small,
colors may be uneven depending on the paper and
printing environment. If this occurs, print a larger
margin at the leading edge of the paper.
Roll Paper Printable Area
The gray area in the illustration below shows the
printable area.
The arrow in the illustration indicates the direction of
the ejected paper.
*1 SC-P9500 Series
*2 SC-P7500 Series
*3 Selecting Roll Paper (Banner) from Source in the
printer driver sets the top and bottom margins of
the paper to 0 mm.
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*4 The printer driver supports the following
maximum paper lengths.
Windows: 18 m (708.66 inch)
Mac: 18 m (708.66 inch)
When printing on paper longer than this, you need
commercially available banner printing software.
In this situation, select Roll Paper (Banner) from
Source in the printer driver.
A to D in the illustration indicates the margins at the
top, bottom, left, and right.
For borderless printing, the following values are set to 0
mm.
❏Left and right borderless printing: B, D
❏Borderless printing on all sides: A, B, C, D
Margins in other situations depend on the options
selected for Top Margin/Bottom Margin in the menus.
Settings for Top Margin/Bottom Margin U “Paper
Setting” on page 101
indicates factory default settings.
Setting values for Top
Margin/Bottom Margin
Margin Values
Standard A,C=15 mm
*
B,D=3 mm
*When Standard is selected, the value for A is 20 mm
for the following paper.
Premium Glossy Photo Paper (250)/Premium
Semigloss Photo Paper (250)/Premium Luster
Photo Paper (260)/Premium Semimatte Photo
Paper (260)
Also, when using UltraSmooth Fine Art paper/
baryta, the value for A is 45 mm.
When you want to change the margins, make
changes in Top Margin and Bottom Margin from
Paper Setting.
You can select from 3 mm, 15 mm, 20 mm, and 45
mm for Top Margin to change the length of A.
You can select from 3 mm and 15 mm for Bottom
Margin to change the length of C.
c
Important:
❏Printing is distorted when the trailing edge of
the roll paper comes off the core. Make sure the
trailing edge does not come inside the printing
area.
❏The print size does not change even when the
margins are changed.
Note:
When printing using Black Enhance Overcoat, a
maximum margin of approximately 34 mm is added.
When printing using Black Enhance Overcoat, select
Minimize Top Margin to adjust the margins.
See the following for more details.
U “Printing with Darker Tones of Black (Black
Enhance Overcoat)” on page 64
When printing multiple pages without using auto cut,
the margins between pages such as the first and second
page use the value set in the Margin Between Pages
menu.
U “General Settings” on page 106
Cut Sheets Printable Area
The gray area in the illustration below shows the
printable area. The arrow in the illustration indicates the
direction of the ejected paper.
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When printing borderless on the left and right, the left
and right margins are 0 mm.
*1 SC-P9500 Series
*2 SC-P7500 Series
*3 15.5 mm when printing Enhanced Matte Poster
Board
Turning Off the Power
Using Power Off Timer
The printer offers the following two power management
options.
Saving Power
The printer enters sleep mode or turns off automatically
if no operations are performed for a set period. You can
adjust the time before power management is applied.
Any increase will affect the product's energy efficiency.
Please consider the environment before making any
changes.
Sleep mode
The printer enters sleep mode when there are no errors,
no print jobs being received, and no control panel or
other operations performed. When the printer enters
sleep mode, the control panel's screen turns off and the
internal motors and other parts switch off to consume
less power.
Sleep mode is cleared if a print job is received or a button
on the control panel is pressed.
You can set the time before entering sleep mode from 1
to 60 minutes. By default, the printer enters sleep mode
if no operations are performed for 5 minutes. You can
change the Sleep Timer in "General Settings".
U “General Settings” on page 106
Note:
When the printer enters sleep mode, the control panel's
screen goes blank as if the power has been turned off, but
the power light remains on.
Power Off Timer
The printer is equipped with a Power Off Timer option
that automatically turns the printer off if no errors
occur, no print jobs are received, and no control panel or
other operations are performed for a set period of time.
You can set the time until the printer automatically
turns off from 30 minutes to 12 hours.
The factory default setting is Off. You can set Power Off
Timer from the "General Settings" menu.
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Using the Optional
Hard Disk Unit
Function Summary
When an optional hard disk unit or Adobe
®
PostScriptR 3
™
expansion unit (from now on, hard
disk) is installed, you can save print jobs and then
reprint them.
Extended functions
Print jobs can be viewed and managed as described
below.
Viewing Print Jobs
When there are multiple print jobs with some in the
queue, the following information can be displayed.
❏Estimated print start time
❏Estimated print time
Viewing and Resuming Held Print Jobs
If the source or other settings selected with the printer
differ from the settings specified in the print job, an
error will occur and printing will be suspended.
When an error occurs, printing cannot be restarted until
the printer has been readied by, for example, replacing
the paper.
However, the following types of print job can be held
temporarily on the hard disk.
Therefore, after printing all the jobs that can be printed
with the current paper, you can replace the paper with
the media specified in the held print jobs and resume
printing, making your work more efficient.
❏Print jobs that specify sources that differ from that
selected with the printer
❏Print jobs that specify paper types that differ from
that selected with the printer
❏Print jobs that specify output paper sizes (widths)
that are larger than that selected with the printer
Note:
You can set held jobs in General Settings - Printer
Settings - PS3 Menu - Store Held Job.
U “General Settings” on page 106
Viewing and Printing Stored Jobs
Print jobs can be stored on the hard disk and printed at a
later date.
Print jobs selected for printing at a later date can be
printed directly on the hard disk without increasing the
load on your computer.
Print jobs are saved using the printer driver.
U “Saving Print Jobs” on page 52
Note:
Jobs printed with the following applications are always
saved to the hard disk.
LFP Print Plug-In for Office
Print Job Management
From the print job menu on the control panel
Detailed procedureU “Viewing and Printing Saved
Print Jobs” on page 53
Data on a Hard Disk
Data on a hard disk cannot be copied to a computer or
other device. Even when print jobs have been stored on
the hard disk, save the original data on a computer.
Data on a hard disk may be lost or corrupted in the
following situations.
❏When the disk is affected by static electricity or
electrical noise
❏When the disk has been used incorrectly
❏After a malfunction or repair
❏When the disk was damaged by a natural disaster
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51
We take no responsibility for any data loss, data
corruption, or other problems due to any cause, even
including those listed above and within the warranty
period. Be aware that we are also not responsible for the
recovery of lost or corrupted data.
Saving Print Jobs
This section describes the printer driver settings used to
save print jobs.
Settings on Windows
A
When you have created the data, click Print in
the File menu.
B
After confirming that the printer is selected, click
Printer properties or Properties to display
printer settings.
C
On the Layout screen, click the Settings button
from Hard Disk Unit, and then select Print Job.
Print operations differ depending on the selected
content as shown below.
❏Print and Save:
Saves the job to the hard disk at the same time as
printing. When Print after Transmission
Completed is selected, printing starts after the
print job has been saved to the hard disk unit.
❏Print only:
Prints the job without saving to the hard disk.
❏Save only:
Saves the job to the hard disk without printing.
Next, print the document normally.
Settings in Mac
A
When you have created the data, from the File
menu of the application, click Print and so on.
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52
B
Check that the printer is selected, and then select
Hard Disk Unit Settings from the list.
C
Select Print Job.
After clicking Print, the operations differ
depending on the selected content as shown
below.
❏Print and Save:
Saves the job to the hard disk at the same time as
printing. When Print after Transmission
Completed is selected, printing starts after the
print job has been saved to the hard disk unit.
❏Print only:
Prints the job without saving to the hard disk.
❏Save only:
Saves the job to the hard disk without printing.
Next, print the document normally.
Viewing and Printing
Saved Print Jobs
This section describes how to view and print saved jobs
from the control panel.
A
Touch Information on the control panel.
B
Touch Job Status, and then select Save.
Jobs saved on the hard disk are displayed.
C
Select a job, and then follow the on-screen
instructions to print or delete.
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Using the Printer
Driver
(Windows)
Displaying the Settings
Screen
You can access the printer driver in the following ways:
❏From Windows applications
U “Printing (Windows)” on page 43
❏With the Start button
With the Start button
Follow the steps below when specifying common
settings among applications or performing printer
maintenance, such as Nozzle Check or Head Cleaning.
A
On the Control Panel click Hardware and
Sound and then View devices and printers.
Windows 10/8.1/8/7
Click in the following order: Hardware and
Sound (or Hardware) > View devices and
printers (or Devices and Printers).
For Windows Vista
Click , Control Panel, Hardware and
Sound, and then Printer.
For Windows XP
Click Start, Control Panel, Printers and Other
Hardware, and then Printers and Faxes.
Note:
If your Windows XP Control Panel is in Classic
View, click Start, Control Panel, and then
Printers and Faxes.
B
Right-click your printer icon, and click Printing
preferences.
The printer driver setting screen is displayed.
Make the necessary settings. These settings become the
default settings of the printer driver.
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54
Displaying Help
You can access the printer driver help in the following
ways:
❏Click Help
❏Right-click on the item you want to check and
display
Click the Help Button to Display
By displaying help, you can use the contents page or
keyword search to read the help.
Right-click on the item you want
to check and display
Right-click the item, and then click Help.
Note:
In Windows XP, click on the title bar, and then click
the help item you want to view.
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55
Customizing the Printer
Driver
You can save the settings or change the display items as
you prefer.
Saving various settings as your
Select Settings
You can save all printer driver settings as a Select Setting.
Additionally, in Select Setting the recommended
settings for a variety of uses are already available.
This allows you to easily load settings that have been
stored in Select Settings, and repeatedly print using
exactly the same settings.
A
Set each item for the Main screen and the Layout
screen that you want to save as your Select
Settings.
B
Click Save/Delete in the Main or Layout tab.
C
When you enter a name in Name and click Save,
the settings are saved in List.
You can load the settings you have saved from Select
Setting on the Main screen.
Note:
❏You can save up to 100 settings.
❏Select the settings you want to save, and then click
Export to save them to a file. You can share the
settings by clicking Import to import the saved file on
another computer.
❏Select the settings you want to delete, and then click
Delete.
Adjusting the Ink Density
You can adjust the ink density according to the paper
you are using and you can register the settings.
A
Display the printer driver's Main screen.
U “Printing (Windows)” on page 43
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Using the Printer Driver(Windows)
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B
Select Media Type, and then click Paper
Configuration.
C
Set the ink density according to the paper you
want to register, and then click OK.
D
Click Custom Settings.
E
When you enter a name in Name and click Save,
the settings are saved in List.
You can select saved settings from Media Type on the
Main screen.
Note:
❏You can save up to 100 settings.
❏Select the settings you want to save, and then click
Export to save them to a file. You can share the
settings by clicking Import to import the saved file on
another computer.
❏Select the settings you want to delete, and then click
Delete.
Rearranging display items
To display frequently used items right away, you can
arrange Select Setting, Media Type, and Paper Size as
follows.
❏Hide unnecessary items.
❏Rearrange in an order of most frequent use.
❏Arrange in groups (folders).
SC-P9500 Series/SC-P7500 Series User's Guide
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A
Go to the Utility tab and click Menu
Arrangement.
B
Select Edit Item.
C
Order or group items in the List box.
❏You can move and order items by dragging and
dropping.
❏To add a new group (folder), click Add
Group.
❏To delete a group (folder), click Delete
Group.
❏Drag and drop unnecessary items to Not
Display.
Note:
When Delete Group is performed, the group
(folder) is deleted, however the settings in the
deleted group (folder) remain. You also need to
delete individually from List in the save location.
D
Click Save.
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Using the Printer Driver(Windows)
58
Summary of the Utility
Tab
You can perform the following maintenance functions
from the printer driver's Utility tab.
Nozzle Check
This function prints a nozzle check pattern to check if
the print head nozzles are clogged.
If you see banding or gaps in the print outs, perform
head cleaning to clear any clogged nozzles.
U “Print Head Nozzle Check” on page 115
Head Cleaning
If you see banding or gaps in the print outs, perform
head cleaning. Cleans the surface of the print head to
improve the print quality.
U “Cleaning the print head” on page 116
EPSON Status Monitor 3
You can check the printer's status, such as the remaining
ink level and error messages, on the computer's screen.
Monitoring Preferences
You can select the error notifications displayed on the
EPSON Status Monitor 3 screen, or register a shortcut
for the Utility icon to the Taskbar.
Note:
If you select the Shortcut Icon on the Monitoring
Preferences screen, the Utility shortcut icon is displayed
on the Windows Taskbar.
By right-clicking the icon, you can display the following
menu and perform maintenance functions.
EPSON Status Monitor 3 starts when the printer name is
clicked from the displayed menu.
Print Queue
You can display the list of all waiting jobs.
On the Print Queue screen, you can view information
on the data waiting to be printed, delete and reprint
these jobs.
Printer and Option Information
Displays the inkset information. These settings should
not normally be changed.
If you cannot acquire inkset information automatically,
select an inkset according to the ink type that is installed
in the printer.
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Speed and Progress
You can set various functions for printer driver basic
operations.
Menu Arrangement
You can arrange the display items of Select Setting,
Media Type, and Paper Size. For example, you can
reord them by frequency of access.
U “Rearranging display items” on page 57
Export or Import
You can export or import the printer driver settings.
This function is useful when you want to make the same
printer driver settings on multiple computers.
Epson Media Installer
If the paper information you want to use is not displayed
on the control panel or in the driver, you can add paper
information from the Internet.
U “When there is no paper information on the control
panel or in the driver” on page 31
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Using the Printer
Driver
(Mac)
Displaying the Settings
Screen
The display method of the printer driver setting screen
may differ depending on the application or the OS
version.
U “Performing Printing (Mac)” on page 44
Displaying Help
Click in the printer driver setting screen to display
Help.
Using Presets
You can adjust the ink density according to the paper
you are using and you can save the settings.
Saving to Presets
A
Set each item in Paper Size and Print Settings that
you want to save to the preset.
Select Paper Configuration from the list, and
then set the ink density according to the paper
you want to use.
B
Click Save Current Settings as Preset… from
Presets.
C
Enter a name, and then click OK.
Note:
When All printers is selected from Preset
Available For, you can select the saved Preset from
all printer drivers installed on your computer.
The settings are saved to Presets.
You can then select the settings you saved from
Presets.
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Deleting from Presets
A
Click Show Presets... in Presets of the Print
dialog box.
B
Select the setting you want to delete, click Delete,
and then click OK.
Using Epson Printer Utility
4
You can perform maintenance tasks such as Nozzle
Check or Head Cleaning by using Epson Printer Utility
4. This utility is installed automatically when you install
the printer driver.
Starting Epson Printer Utility 4
A
Click the Apple menu - System Preferences -
Printers & Scanners (or Print & Fax).
B
Select the printer and click Options & Supplies >
Utility > Open Printer Utility.
Epson Printer Utility 4 Functions
You can perform the following maintenance functions
from Epson Printer Utility 4.
Epson Status Monitor
You can check the printer's status, such as the remaining
ink level and error messages, on the computer's screen.
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Nozzle Check
This function prints a nozzle check pattern to check if
the print head nozzles are clogged.
If you see banding or gaps in the print outs, perform
head cleaning to clear any clogged nozzles.
U “Print Head Nozzle Check” on page 115
Head Cleaning
If you see banding or gaps in the print outs, perform
head cleaning. Cleans the surface of the print head to
improve the print quality.
U “Cleaning the print head” on page 116
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Printing Varieties
Printing with Darker
Tones of Black (Black
Enhance Overcoat)
Black Enhance Overcoat is a function that improves the
dynamic range by increasing the maximum density of
black by using Light Gray ink to overcoat dark and gray
areas in the prints.
Black Enhance Overcoat can only be used on glossy
paper. However, this cannot be used for some glossy
paper.
Note:
Black Enhance Overcoat may not be available
depending on the paper being used.
When Black Enhance Overcoat is selected, a larger
margin is printed at the edge of the paper. Selecting
Minimize Top Margin reduces the margins at the edge
of the paper, but also lowers the image quality at these
reduced margins.
For Minimize Top Margin, set Print Quality to Quality
Options, and then set in Quality Options.
c
Important:
If you select Reduce Edge Margins for paper that
curls easily, the paper may rub against the print
head.
Correct color and print
The printer driver automatically and internally corrects
colors to match the color space. You can select from the
following color correction modes.
❏EPSON Standard (sRGB)
Optimizes the sRGB space and corrects the color.
❏Adobe RGB
Adobe RGB Optimizes the sRGB space and corrects
the color.
Note that if you click Settings when one of the above
color processing options is selected, you can fine-tune
Gamma, Brightness, Contrast, Saturation, and color
balance for the selected option.
Use this option when the application in use does not
have a color correction function.
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Making Settings in Windows
A
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
OS Color Management
Settings
Windows 10,
Windows 8.1,
Windows 8,
Windows 7,
Windows Vista
Printer Manages Colors
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
No Color Management
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, then select Printer
Manages Colors in Color Handling, and click
Print.
B
Display the printer driver's Main screen.
U “Printing (Windows)” on page 43
C
Select Specify Size from Mode, and then select
Color Controls.
To make more detailed adjustments, click
Settings, and then proceed to Step 4.
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D
Make the necessary settings.
See the printer driver help for more details on
each item.
Note:
You can adjust the correction value by checking the
sample image on the left side of the screen. You can
also use the color circle to fine-tune the color
balance.
E
Check other settings, and then start printing.
Settings in Mac
A
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
When using applications without a color
management function, start from Step 2.
When using the following applications, select the
Printer Manages Colors color management
option.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, then select Printer
Manages Colors in Color Handling, and click
Print.
B
Display the Print screen.
U “Performing Printing (Mac)” on page 44
C
Select Color Matching from the list, and then
click EPSON Color Controls.
Note:
EPSON Color Controls will not be available in the
following applications if Step 1 is omitted.
❏Adobe Photoshop CS3 or later
❏Adobe Photoshop Lightroom 1 or later
❏Adobe Photoshop Elements 6 or later
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D
Select Main from the list and then clear the
Simple Settings check box in the Print Quality
area.
E
Select the print target. If you want to select the
color correction method yourself, select Custom
at the very bottom of the list.
F
When Custom is selected for the print target,
select the color and color correction method
settings.
G
If necessary, click Settings and then adjust items
such as the Gamma, Brightness, Contrast,
Saturation, and color balance.
See the printer driver help for more details on
each item.
H
Check other settings, and then start printing.
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Printing Black and White
Photos
You can print black and white photos with rich
gradation by adjusting the image data color by the
printer driver. You can correct image data when
printing without processing the data from applications.
The original data is not affected.
You cannot select Advanced B&W Photo in the
following instances. When printing in black and white,
select Black (Windows) or Grayscale (Mac).
❏When using Singleweight Matte Paper, Photo
Quality Ink Jet Paper, or Plain Paper
Note:
It is recommended that you use images with a color space
of sRGB.
Making Settings in Windows
A
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
OS Color Management
Settings
Windows 10,
Windows 8.1,
Windows 8,
Windows 7,
Windows Vista
Printer Manages Colors
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
No Color Management
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, then select Printer
Manages Colors in Color Handling, and click
Print.
B
Display the printer driver's Main screen.
U “Printing (Windows)” on page 43
C
Select Color from Advanced B&W Photo.
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To make detailed adjustments, proceed to Step 4.
If you do not want to make adjustments, proceed
to Step 6.
D
Click Settings in Mode.
E
Make the necessary settings.
See the printer driver help for more details on
each item.
F
Check other settings, and then start printing.
Settings in Mac
A
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
When using the following applications, select the
Printer Manages Colors color management
option.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, then select Printer
Manages Colors in Color Handling, and click
Print.
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B
Display the Print screen, select Print Settings
from the list, and then select Advanced B&W
Photo as the Color.
U “Performing Printing (Mac)” on page 44
C
Click Advanced Color Settings.
D
Make the necessary settings.
See the printer driver help for more details on
each item.
E
Check other settings, and then start printing.
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Borderless Printing
You can print your data without margins on the paper.
The types of borderless printing you can choose vary as
shown below depending on the media type.
Roll Paper: No margins for all edges, no margins for the
left and right
Cut Sheets: No margins for the left and right only
(Borderless printing is not available with poster board.)
When printing borderless for all edges, you can also
configure the cutting operation.
U “About Roll Paper Cutting” on page 72
When performing left and right borderless printing,
margins appear on the top and bottom of the paper.
Top and bottom margin values U “Printable area” on
page 47
Types of Borderless Printing
Methods
You can perform borderless printing using the
following two methods.
❏Auto Expand
The printer driver enlarges the print data to a size
slightly larger than the paper size and prints the
enlarged image. The sections which are beyond the
paper edges are not printed; therefore, resulting in
borderless printing.
Use settings such as Page Setup in the applications
to set the size of the image data as follows.
- Match the paper size and page setting for the print
data.
- If the application has margin settings, set the
margins to 0 mm.
- Make the image data as large as the paper size.
❏Retain Size
Create the print data larger than the paper size in
the applications to produce borderless output. The
printer driver does not enlarge the image data. Use
settings such as Page Setup in the applications to set
the size of the image data as follows.
- Create print data larger than its actual print size by 3
mm on the left and right (6 mm in total).
- If the application has margin settings, set the
margins to 0 mm.
- Make the image data as large as the paper size.
Select this setting if you want to avoid image
enlargement by the printer driver.
Supported Paper
Depending on the media type or size, the print quality
may decline or borderless printing cannot be selected.
U “Epson Special Media Table” on page 156
U “Supported Commercially Available Paper” on
page 167
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About Roll Paper Cutting
When performing borderless printing on roll paper, you can specify whether it is left and right borderless printing or
all edges borderless printing, and how to cut the paper in the printer driver's Roll Paper Option. The cutting operation
for each value is shown in the following chart.
Printer driver
settings Normal Cut Single Cut Double Cut
Cutting Operation
Explanation
The default printer driver setting
is Normal Cut.
❏The top area may become
slightly uneven depending
on the image since the print
operation stops while
cutting the top edge of the
roll paper.
❏If the cut position is
misaligned slightly, small
parts of the image may be
shown on the top or
bottom of the adjacent
pages. If this occurs,
perform Adjust Cut
Position.
U “Maintenance” on
page 112
❏When you print one page
only or print one page
multiple times, the
operation is the same as
that for Double Cut. When
continuously printing
multiple sheets, the printer
cuts 1 mm inside on the top
edge of the first page and
the bottom edge of the
subsequent pages to avoid
showing margins.
❏The top area may become
slightly uneven depending
on the image since the print
operation stops while
cutting the top edge of the
roll paper.
❏The printed paper is
approximately 2 mm
shorter than the specified
size since the printer cuts
the paper inside the image
to avoid showing top and
bottom margins.
❏After cutting the bottom
edge of the previous page,
the printer feeds the paper,
and then cuts the top edge
of the following page.
Although this produces 60
to 127 mm cut-off pieces,
the cut is more accurate.
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Setting Procedures for Printing
Making Settings in Windows
A
When the printer driver's Main screen is
displayed, you can configure various settings
required for printing such as Media Type,
Source, Page Size.
U “Printing (Windows)” on page 43
B
Select Borderless, and then click Expansion.
You can not choose the expansion amount when
Roll Paper or Roll Paper (Banner) is selected for
Source.
C
Select Auto Expand or Retain Size as the
Method of Enlargement.
If you select Auto Expand, set how much of the
image goes beyond the edge of the paper as
shown below.
Max : 3 mm for left and 5 mm for right (the
image shifts 1 mm to the right)
Normal : 3 mm for left and right
Mid : 1.5mm for left and right
Note:
Moving the slider towards Mid decreases the image
enlargement ratio. Therefore, some margins may
appear at the edges of the paper depending on the
paper and printing environment.
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D
When using roll paper, click Roll Paper Option,
and then set Auto Cut option.
U “About Roll Paper Cutting” on page 72
E
Check other settings, and then start printing.
Settings in Mac
A
Open the Print screen and select the paper size
from the Paper Size option, and then select a
borderless printing method.
U “Performing Printing (Mac)” on page 44
The selections for borderless printing methods
are displayed as shown below.
xxxx (Roll Paper - Borderless, Auto Expand)
xxxx (Roll Paper - Borderless, Retain Size)
xxxx (Sheet - Borderless, Auto Expand)
xxxx (Sheet - Borderless, Retain Size)
Where XXXX is the actual paper size, such as A4.
Note:
If page setting options are not available in the
application's print dialog, display the page settings
dialog.
B
Select Page Layout Settings from the list, and
then set Roll Paper Option or Expansion.
See the following for more details on Auto Cut
from Roll Paper Option.
U “About Roll Paper Cutting” on page 72
Expansion is only available when Auto Expand
is selected from Paper Size. The following shows
the values for each item.
Max : 3 mm for left and 5 mm for right (the
image shifts 1 mm to the right)
Normal : 3 mm for left and right
Mid : 1.5 mm for left and right
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Note:
Moving the slider towards Mid decreases the image
enlargement ratio. Therefore, some margins may
appear at the edges of the paper depending on the
paper and printing environment.
C
Check other settings, and then start printing.
Enlarged/Reduced
Printing
You can enlarge or reduce the size of your data. There
are three setting methods.
❏Fit to Output Size printing
Automatically enlarges or reduces the image size to
fit the paper size.
❏Fit to Roll Paper Width (Windows only)
Automatically enlarges or reduces the image size to
fit the roll paper width.
❏Specify Size
You can specify the enlargement or reduction ratio.
Use this method for a non-standard paper size.
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Fit to Page/Scale to fit paper size
Making Settings in Windows
A
When the printer driver's Layout screen is
displayed, set the same paper size as the data's
paper size in Page Size or Paper Size.
U “Printing (Windows)” on page 43
B
Select the size of the paper loaded in the printer
from the Output Paper list.
Fit to Output Size is selected as Reduce/
Enlarge.
C
Check other settings, and then start printing.
Settings in Mac
A
Open the Print screen, select Paper Handling
from the list, and then check Scale to fit paper
size.
U “Performing Printing (Mac)” on page 44
B
Select the size of the paper loaded in the printer as
the Destination Paper Size.
Note:
When performing enlarged printing, clear the
Scale down only check box.
C
Check other settings, and then start printing.
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Fit to Roll Paper Width
(Windows Only)
A
Display the printer driver Main tab and select
Roll Paper for Source.
U “Printing (Windows)” on page 43
B
Display the Layout tab and choose a Page Size
that matches the page size used in the document
size.
C
Select the size of the paper loaded in the printer
from the Output Paper list.
Fit to Output Size is selected as Reduce/
Enlarge.
D
Select Fit to Roll Paper Width.
E
Select the width of the roll paper loaded in the
printer from the Roll Width list.
F
Check other settings, and then start printing.
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Custom Scale Setting
Making Settings in Windows
A
When the printer driver's Layout screen is
displayed, set the same paper size as the data's
paper size in Page Size or Paper Size.
U “Printing (Windows)” on page 43
B
Select the size of the paper loaded in the printer
from the Output Paper list.
Fit to Output Size is selected as Reduce/
Enlarge.
C
Select Specify Size, and then set the Scale to
value.
Enter a value directly or click the arrows to the
right of the scale box to set the value.
Select the scale within a range of 10 to 650 %.
D
Check other settings, and then start printing.
Settings in Mac
A
When the Print screen is displayed, select the size
of the paper loaded in the printer from the Paper
Size list.
U “Performing Printing (Mac)” on page 44
B
Click Scale, and then enter the scale.
If the Print screen in the application you are using
does not have an input item for the scale that you
want to use, display the Layout screen and make
settings.
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U “Performing Printing (Mac)” on page 44
Multi-Page Printing
You can print multiple pages of your document on one
sheet of paper.
If you print continuous data prepared at A4 size, it is
printed as shown below.
Note:
❏In Windows, you cannot use the Multi-Page
printing function when performing borderless
printing.
❏In Windows, you can use the reduce/enlarge
function (Fit to Page) to print the data on different
sizes of paper.
U “Enlarged/Reduced Printing” on page 75
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Making Settings in Windows
A
When the printer driver's Layout screen is
displayed, select Multi-Page, and then click
N-up - Settings.
U “Printing (Windows)” on page 43
B
In the Print Layout screen, specify the number of
pages per sheet and the page order.
If the Print page frames check box is selected,
page frames are printed on each page.
C
Check other settings, and then start printing.
Settings in Mac
A
When the Print screen is displayed, select Layout
from the list, and then specify the number of
pages per sheet and so on.
U “Performing Printing (Mac)” on page 44
Note:
You can print frames around arranged pages using
the Border function.
B
Check other settings, and then start printing.
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Poster Printing (Enlarge
to cover several sheets
and print - Windows only)
The poster printing function automatically enlarges and
divides the print data. You can join the printed sheets to
create a large poster or calendar. Poster printing is
available up to 16-fold (four sheets by four sheets) of
normal printing size. There are two ways to print
posters.
❏Borderless poster printing
This automatically enlarges and divides the print
data and prints without margins. You can make a
poster just by joining the output paper together. To
perform borderless printing, the data is expanded
so that it extends slightly over the paper size.
Enlarged areas that exceed the paper are not
printed. Therefore, the image may misalign at the
joins. To join the pages precisely, perform the
following poster printing with margins.
❏Poster printing with margins
This automatically enlarges and divides the print
data and prints with margins. You need to cut the
margins and then join the output paper together to
make a poster. Although the final size is slightly
smaller since you have to cut off the margins, the
image joins fit precisely.
Setting Procedures for Printing
A
Prepare the print data using applications.
The printer driver automatically enlarges the
image data when printing.
B
When the printer driver's Layout screen is
displayed, select Multi-Page, and then click
Poster Settings - Settings.
U “Printing (Windows)” on page 43
C
Set the number of panels on the Poster Settings
screen.
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D
Select borderless poster printing or poster
printing with margins, and then select any pages
that you do not want to print.
When borderless is selected:
Select Borderless Poster Print.
Note:
If Borderless Poster Print is grayed out, the
selected paper or the size does not support
borderless printing.
U “Epson Special Media Table” on page 156
U “Supported Commercially Available Paper”
on page 167
When with margins is selected:
Clear Borderless Poster Print.
Note:
Regarding the size after joining together:
When Borderless Poster Print is cleared and
printing with margins is selected, the Print Cutting
Guides items are displayed.
The finished size is the same whether or not Print
page frames is selected. However, if Overlapping
Alignment Marks is selected, the finished size is
smaller with an overlap.
E
Check other settings, and then start printing.
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Joining the output paper
together
The steps for joining the output paper together differ
between borderless poster printing and poster printing
with margins.
For borderless poster printing
This section describes how to join four printed pages
together. Check and match the printed pages, and join
them in the order indicated below using an adhesive
tape on the back of the sheets.
For poster printing with margins
If Overlapping Alignment Marks is selected, join
guides (indicated by the lines drawn through and
around the X marks in the illustration below) will be
printed on each sheet.
Note:
The alignment marks are black for black-and-white
printing.
The following section describes how to join four printed
pages together.
A
Ready the two top sheets and trim the excess
from the left sheet by cutting along the line
joining the two join guides (the centers of the X
marks).
B
Lay the upper left sheet on top of upper right
sheet. Lineup the X marks as shown in the
illustration below, and temporarily fasten them
using an adhesive tape on the back.
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C
With the two sheets overlapping, trim the excess
by cutting along the line joining the two cut
guides (the lines to the left of the X marks).
D
Rejoin the two sheets.
Use an adhesive tape to stick the backs of the
sheets together.
E
Repeat Steps 1 to 4 for the lower sheets.
F
Trim the bottom from the upper sheets by
cutting along the line joining the two guides (the
lines above the X marks).
G
Lay the upper sheet on top of the lower sheet.
Lineup the X marks as shown in the illustration
below, and temporarily fasten them using an
adhesive tape on the back.
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H
With the two sheets overlapping, trim the excess
by cutting along the line joining the two cut
guides (the lines above the X marks).
I
Join the upper and lower sheets together.
Use an adhesive tape to stick the backs of the
sheets together.
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J
After joining all the sheets, trim off the borders by
cutting along the cut guides (outside the X
marks).
Printing at Non-Standard
Sizes
Before printing at non-standard sizes, including vertical
or horizontal banners and documents with equal sides,
save the desired paper size in the printer driver. Once
they have been saved in the printer driver, custom sizes
can be selected in the application Page Layout and other
print dialogs.
Supported paper sizes
The following table shows the paper sizes that can be set
in the printer driver. See the following for paper sizes
supported by the printer.
U “Printable area” on page 47
Paper
Width
SC-P9500 Series 89
*1
to 1118 mm
SC-P7500 Series 89
*1
to 610 mm
Paper
Height
Windows: 127
*1
to 18,000 mm
Mac: 127
*1
to 18,000 mm
*2
*1 The smallest size supported by the printer is 182
mm wide by 254 mm long. If a smaller size is
entered in the printer driver as a Custom Paper
Size, the document will print with
wider-than-expected margins, which must be
trimmed.
*2 For Mac OS X Custom Paper Sizes, although you
can specify a large paper size which cannot be
loaded on this printer, it will not be printed
properly.
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c
Important:
When using commercially available software, the
possible output sizes are restricted. If you are using
applications that support banner printing, you can
set a longer paper length. See the application's
manual for details.
Making Settings in Windows
A
When the printer driver's Main screen is
displayed, click User Defined.
U “Printing (Windows)” on page 43
B
In the User-Defined Paper Size screen, set the
paper size you want to use, and then click Save.
❏You can enter up to 24 single-byte characters
for the Paper Size Name.
❏The length and width values for a pre-defined
size close to the desired custom size can be
displayed by selecting the appropriate option
in the Base Paper Size menu.
❏If the length and width ratio is the same as a
defined paper size, select the defined paper size
from Fix Aspect Ratio and select either
Landscape or Portrait for the Base. In this
case, you can only adjust either the paper width
or paper height.
Note:
❏To change the paper size you saved, select the
paper size name from the list on the left.
❏To delete the user-defined size you saved,
select the paper size name from the list on the
left, and then click Delete.
❏You can save up to 100 paper sizes.
C
Click OK.
You can now select the new paper size from the
Paper Size menu in the Main tab.
You can now print as normal.
Settings in Mac
A
When the Print screen is displayed, select
Manage Custom Sizes from the Paper Size list.
If page setting options are not available in the
application's print dialog, display the page
settings dialog.
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U “Performing Printing (Mac)” on page 44
B
Click +, and then enter the paper size name.
C
Enter the Width, Height for the Paper Size,
enter the margins, and then click OK.
You can set the page size and printer margins
depending on the printing method.
Note:
❏To edit a saved custom size, choose its name
from the list on the left.
❏To copy a saved custom size, select the size in
the list on the left and click Duplicate.
❏To delete a saved custom size, select it in the list
on the left and click −.
❏The custom paper size setting differs
depending on the operating system version.
See your operating system's documentation
for details.
D
Click OK.
You can select the paper size you saved from the
Paper Size pop-up menu.
You can now print as normal.
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Banner printing (on roll
paper)
You can print banners and panoramic pictures if you
create and set print data for banner printing in your
application.
There are two ways to print a banner.
Printer Driver Source Supported Applications
Roll Paper Document preparation
software, image editing
software, and so on
*
Roll paper (Banner) Applications that support
banner printing
* Create print data at a size supported by the given
application while maintaining the printing length
and width ratio.
See the following for available paper sizes.
U “Printing at Non-Standard Sizes” on page 86
Making Settings in Windows
A
In the printer driver's Main screen, select Media
Type.
U “Printing (Windows)” on page 43
B
Select Roll Paper or Roll Paper (Banner) from
the Source list.
Note:
❏You can only use Roll Paper (Banner) for
applications that support banner printing.
❏Selecting Roll Paper (Banner) sets the top and
bottom margins of the paper to 0 mm.
C
Click User Defined and match the paper size to
the size of the data if necessary.
Note:
If you are using applications that support banner
printing, you do not need to set User-Defined
Paper Size if you select Roll Paper (Banner) as the
Source.
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89
D
On the Layout screen make sure the Monitoring
Preferences check box is selected.
E
Check other settings, and then start printing.
Settings in Mac
A
When the Print screen is displayed, select the size
of the data created with the application in Paper
Size.
If page setting options are not available in the
application's print dialog, display the page
settings dialog.
U “Performing Printing (Mac)” on page 44
B
Check other settings, and then start printing.
Layout Manager
(Windows Only)
The Layout Manager function allows you to place
multiple pieces of print data created in different
applications on the paper freely and print them at once.
You can create a poster or display material by placing
multiple pieces of print data where you like. Also,
Layout Manager allows you to use paper effectively.
The following is a layout example.
Placing multiple data items
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Placing the same data
Placing data freely
Placing data on roll paper
Setting Procedures for Printing
A
Check that the printer is connected and ready to
print.
B
Open the file you want to print in your
application.
C
Select Layout Manager in the Main tab of the
printer driver and choose an option for Paper
Size that matches the size of the document
created in the application.
U “Printing (Windows)” on page 43
Note:
The option selected for Paper Size is the size used in
the Layout Manager. The actual printing paper
size is set in the screen in Step 7.
D
Click OK. When printing with an application,
the Layout Manager screen opens.
The print data is not printed, but one page is
placed on the paper of the Layout Manager
screen as one object.
E
Leave the Layout Manager screen open and
repeat steps 2 to 4 to arrange the next pieces of
data.
The objects are added to the Layout Manager
screen.
F
Arrange the objects on the Layout Manager
screen.
Objects can be dragged to new positions and
resized; in addition, they can be rearranged or
rotated using the options in the Object menu.
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The overall size and placement of the objects can
be changed using the Preferences and
Arrangement options in the File menu.
See the Layout Manager screen help for more
details on each function.
G
Click File - Properties, and make print settings
on the printer driver screen.
Set Media Type, Source, Paper Size or Page Size,
and so on.
H
Click the File menu on the Layout Manager
screen, and then click Print.
Printing starts.
Saving and Recalling Settings
You can save the Layout Manager screen arrangement
and setting contents to a file. If you need to close your
application in the middle of a job, you can save it to a file
and then open it later to continue your work.
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Saving
A
On the Layout Manager screen, click File menu
and then Save as.
B
Enter the file name, select the location, and then
click Save.
C
Close the Layout Manager screen.
Opening saved files
A
Right-click the utility icon ( ) in the Windows
taskbar and select Layout Manager from the
menu that appears.
The Layout Manager screen is displayed.
If the Utility shortcut icon is not displayed on the
Windows TaskbarU “Summary of the Utility
Tab” on page 59
B
On the Layout Manager screen, click File menu
and then Open.
C
Select the location and open the required file.
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Color Management
Printing
About Color Management
Even when using the same image data, the original
image and the displayed image may look different, and
the printed results may look different to the image you
see on the display. This occurs due to the difference in
characteristics when input devices such as scanners and
digital cameras capture colors as electronic data, and
when output devices such as display screens and
printers reproduce colors from the color data. The color
management system is a means to adjust differences in
color conversion characteristics among input and
output devices. As well as applications for image
processing, each operating system is equipped with a
color management system, such as ICM for Windows
and ColorSync for Mac OS X.
In a color management system, a color definition file
called a "Profile" is used to perform color matching
between devices. (This file is also called an ICC profile.)
The profile of an input device is called an input profile
(or source profile), and the profile of an output device,
such as a printer, is called a printer profile (or output
profile). A profile is prepared for each media type in this
printer's driver.
The color conversion areas by the input device and the
color reproduction area by the output device differ. As a
result, there are color areas that do not match even when
performing color matching using a profile. In addition
to specifying profiles, the color management system
also specifies conversion conditions for areas where
color matching failed as "intent". The name and type of
intent vary depending on the color management system
you are using.
You cannot match the colors on the printed results and
display by color management between the input device
and the printer. To match both colors, you need to
perform color management between the input device
and the display as well.
Color Management Print
Settings
You can perform color management printing using this
printer's printer driver in the following two ways.
Choose the best method according to the application
you are using, the operating system environment, the
aim of the print out, and so on.
Setting color management with the applications
This method is for printing from applications that
support color management. All color management
processes are carried out by the application's color
management system. This method is useful when you
want to obtain the same color management print results
using a common application among different operating
system environments.
U “Setting color management with the applications”
on page 95
Setting color management with the printer driver
The printer driver uses the operating system's color
management system and carries out all color
management processes. You can make color
management settings in the printer driver using the
following two methods.
❏Host ICM (Windows) / ColorSync (Mac OS X)
Set when printing from applications that support
color management. This is effective in producing
similar print results from different applications
under the same operating systems.
U “Color management printing by Host ICM
(Windows)” on page 97
U “Color Management Printing by ColorSync
(Mac)” on page 98
❏Driver ICM (Windows only)
This allows you to perform color management
printing from applications that do not support
color management.
U “Color management printing by Driver
ICM(Windows Only)” on page 98
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Setting profiles
Settings for the input profile, printer profile, and intent
(matching method) vary between three types of color
management printing since their color management
engines are used differently. This is because color
management usage differs between the engines. Make
settings in the printer driver or application as described
in the following table.
Input
profile
settings
Printer
profile
settings
Intent
settings
Driver ICM
(Windows)
Printer
Driver
Printer
Driver
Printer
Driver
Host ICM
(Windows)
Applicatio
n
Printer
Driver
Printer
Driver
ColorSync
(Mac OS X)
Applicatio
n
Printer
Driver
Applicatio
n
Application Applicatio
n
Applicatio
n
Applicatio
n
Printer profiles for each paper type that is needed when
performing color management are installed with the
printer's printer driver. You can select the profile from
the printer driver's settings screen.
You can select the profile from the printer driver's
settings screen.
U “Color management printing by Driver
ICM(Windows Only)” on page 98
U “Color management printing by Host ICM
(Windows)” on page 97
U “Color Management Printing by ColorSync (Mac)”
on page 98
U “Setting color management with the applications”
on page 95
Setting color
management with the
applications
Print using applications with a color management
function. Make the color management settings in the
application and disable the printer driver's color
adjustment function.
A
Make color management settings in the
applications.
Setting example for Adobe Photoshop CS5
Open the Print screen.
Select Color Management and then Document.
Select Photoshop Manages Colors as the Color
Handling setting, select the Printer Profile and
the Rendering Intent, and then click Print.
B
Display the printer driver's settings screen
(Windows) or Print screen (Mac).
Make printer driver settings.
For Windows
U “Printing (Windows)” on page 43
For Mac
U “Performing Printing (Mac)” on page 44
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C
Set color management to off.
For Windows
In the Main screen, select Specify Size as the
Mode setting, and select Off (No Color
Adjustment).
Note:
In Windows 7, Windows Vista, and Windows XP
(Service Pack 2 or later and .NET 3.0) Off (No
Color Adjustment) is selected automatically.
For Mac
Select Print Settings from the list, and then select
Off (No Color Adjustment) as the Printer
Color Adjustment setting.
D
Check other settings, and then start printing.
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Setting color
management with the
printer driver
Color management printing by
Host ICM (Windows)
Use image data in which an input profile has been
embedded. Also, the application must support ICM.
A
Make the settings for color adjustment using the
application.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
OS Color Management
Settings
Windows 10,
Windows 8.1,
Windows 8,
Windows 7,
Windows Vista
Printer Manages Colors
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
No Color Management
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
When using applications without a color
management function, start from step 2.
B
In the printer driver's Main screen, select Specify
Size as the Mode, select ICM, and then click
Settings.
U “Printing (Windows)” on page 43
C
Select ICM Mode in Printer Color Adjustment.
See the printer driver help for more details.
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When Epson special media is selected for Media
Type in the Main screen, the printer profile
corresponding to the media type is automatically
selected and displayed in the Printer Profile
Description box.
To change the profile, select Show all profiles at
the bottom.
D
Check other settings, and then start printing.
Color Management Printing by
ColorSync (Mac)
Use image data in which an input profile has been
embedded. Also, the application must support
ColorSync.
Note:
Depending on the application, color management
printing by ColorSync may not be supported.
A
Disable the color management functions in the
application.
B
Display the Print screen.
U “Performing Printing (Mac)” on page 44
C
Select Color Matching from the list, and then
click ColorSync.
D
Check other settings, and then start printing.
Color management printing by
Driver ICM
(Windows Only)
The printer driver uses its own printer profiles to
perform color management. You can use the following
two color correction methods.
❏Driver ICM (Basic)
Specify one type of profile and intent for processing
the entire image data.
❏Driver ICM (Advanced)
The printer driver distinguishes the image data into
the Image, Graphics, and Text areas. Specify three
types of profiles and intents for processing each
area.
When using applications featuring a color
management function
Make the settings for color processing using the
application before making printer driver settings.
Depending on the type of the application, make the
settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
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OS Color Management
Settings
Windows 10,
Windows 8.1,
Windows 8,
Windows 7,
Windows Vista
Printer Manages Colors
Windows XP (Service Pack
2 or later and .NET 3.0 or
later)
Windows XP (other than
the above)
No Color Management
In other applications, set No Color Management.
Note:
For information on supported platforms, see the website
for the application in question.
Setting example for Adobe Photoshop CS5
Open the Print screen.
Select Color Management and then Document. Select
Printer Manages Colors as the Color Handling setting,
and then click Print.
A
In the printer driver's Main screen, select Specify
Size as the Mode, select ICM, and then click
Settings.
U “Printing (Windows)” on page 43
B
From ICM Mode in the ICM screen, select
Driver ICM (Basic) or Driver ICM
(Advanced).
If you select Driver ICM (Advanced), you can
specify the profiles and intent for each image
such as photos, graphics, and text data.
Intent Explanation
Saturation Keeps the current saturation
unchanged and converts the
data.
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Intent Explanation
Perceptual Converts the data so that a more
visually natural image is
produced. This feature is used
when a wider gamut of color is
used for image data.
Relative
Colorimetric
Converts the data so that a set of
color gamut and white point (or
color temperature) coordinates
in the original data match their
corresponding print coordinates.
This feature is used for many
types of color matching.
Absolute
Colorimetric
Assigns absolute color gamut
coordinates to the original and
print data and converts the data.
Therefore, color tone adjustment
is not performed on any white
point (or color temperature) for
the original or print data. This
feature is used for special
purposes such as logo color
printing.
C
Check other settings, and then start printing.
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Menu List
Paper Setting
Settings item Setting/Additional Explanation
Roll Paper
Remove Roll paper is ejected.
After the paper has been ejected, information on how to remove the roll paper is
displayed.
Feed/Cut Paper Backward, Forward, Cut
Touch Cut to cut the paper.
Prepare for Take-up This item is only displayed when the take-up reel unit is connected. Roll paper
take-up preparation starts.
Print Adjustments
Paper Feed Adjust Quality First, Length Accuracy First
Print Head Alignment Uni-D Alignment, Bi-D Alignment
You can adjust automatically or manually. Perform print head alignment when
the print results look grainy or out-of-focus. Normally, select Auto. If you are not
satisfied with the results of auto adjustment, perform manual adjustments. See
the following for details on the adjustment method.
U “Print Head Alignment” on page 118
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Settings item Setting/Additional Explanation
Advanced Paper Settings
Confirm ICC profile Displays the ICC profile name.
This is only displayed when the optional PS unit is connected and a custom paper
is set.
Confirm Color Density Displays the Color Density.
This is only displayed when the optional PS unit is connected and a custom paper
is set.
Paper Thickness 0.01 - 1.50 mm (0.01 mm units)/0.4 - 59.1 mil (0.1 mil units)
This item is only displayed for Custom Paper Setting.
Platen Gap Auto, 1.2, 1.6, 1.9, 2.1, 2.4
Select a wider setting if print results are scratched or smudged.
Top Margin 3 mm, 15 mm, 20 mm, 45 mm
If the margin at the leading edge of the paper is small, colors may be uneven
depending on the paper and printing environment. If this occurs, print a larger
margin at the leading edge of the paper.
Bottom Margin 3 mm, 15 mm
Margin Between Pages Standard, 6 mm, 30 mm, 65 mm
Paper Suction -4 - +3
Thin or soft paper may not be fed correctly. If this occurs, reduce the setting.
Back Tension Standard, High, Extra High
Adjust this when paper gets wrinkled during printing.
Drying Time Drying Time per Pass, Drying time per page
You can set the drying time for each print head movement (pass) or the drying
time for each page.
Paper Size Check Allows you to change settings after loading paper (before the paper is fed).
Auto Cut Follow Paper Source Settings, Never Cut
Skew Reduction On, Off
Select whether to enable (On) or disable (Off) paper skew reduction while printing
on roll paper.
Roll Core Diameter 2inch, 3inch
Set the paper core size for the roll paper being loaded.
Lateral Feed Adjustment On, Off
Set this to On to correct differences in the left or right of the paper feed.
Paper Eject Roller Auto, Use, Do Not Use
Paper Feed Offset -1.0 - +1.53%
This item is only displayed for custom paper.
Restore Default Settings The advanced paper settings are saved for the paper type. Select this when you
want to restore the default settings.
This is not displayed when Custom Paper is selected.
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Settings item Setting/Additional Explanation
Remaining Amount Management
Remaining Amount Management On, Off
Remaining Amount Enter the amount of paper remaining.
Remaining Alert A warning is displayed when the amount of remaining roll paper is running low.
Enter the amount of remaining roll paper that will trigger the warning.
Change Paper Type You can change the set paper type.
Change Paper Type/Paper Width
Paper Type Recently Used Paper, Recently Registered Paper, More Paper Types (Photo Paper,
Proofing Paper, Fine Art Paper, Matte Paper, Campus Paper, Plain paper, Others,
Custom Paper)
Paper Width A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others,
User-Defined
This item is only displayed when Custom Paper is set and Paper Size Check is
turned off.
Cut Sheet
Remove Ejects cut sheets.
After the paper is ejected, information on how to remove the cut sheets is
displayed.
Print Adjustments
Paper Feed Adjust Quality First, Length Accuracy First
Print Head Alignment Uni-D Alignment, Bi-D Alignment
You can adjust automatically or manually. Perform print head alignment when
the print results look grainy or out-of-focus. Normally, select Auto. If you are not
satisfied with the results of auto adjustment, perform manual adjustments. See
the following for details on the adjustment method.
U “Print Head Alignment” on page 118
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Settings item Setting/Additional Explanation
Advanced Paper Settings
Confirm ICC profile Displays the ICC profile name.
This is only displayed when the optional PS unit is connected and a custom paper
is set.
Confirm Color Density Displays the Color Density.
This is only displayed when the optional PS unit is connected and a custom paper
is set.
Paper Thickness 0.01 - 1.50 mm (0.01 mm units)/0.4 - 59.1 mil (0.1 mil units)
This item is only displayed for Custom Paper Setting.
Platen Gap Auto, 1.2, 1.6, 1.9, 2.1, 2.4
Select a wider setting if print results are scratched or smudged.
Paper Suction -4 - +3
Thin or soft paper may not be fed correctly. If this occurs, reduce the setting.
Drying Time Drying Time per Pass, Drying time per page
You can set the drying time for each print head movement (pass) or the drying
time for each page.
Paper Size Check On, Off
When this is set to On, the width of the loaded paper is automatically detected.
Skew Reduction On, Off
Select whether to enable (On) or disable (Off) paper skew reduction while printing
on paper.
Paper Eject Roller Auto, Use, Do Not Use
Paper Feed Offset -1.0 - +1.53%
This item is only displayed for custom paper.
Restore Default Settings The advanced paper settings are saved for the paper type. Select this when you
want to restore the default settings.
This item is not displayed when Custom Paper is selected.
Change Paper Type/Paper Size
Paper Type Recently Used Paper, Recently Registered Paper, More Paper Types (Photo Paper,
Proofing Paper, Fine Art Paper, Matte Paper, Campus Paper, Plain paper, Others,
Custom Paper)
Paper Size A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others,
User-Defined
Poster Board
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Settings item Setting/Additional Explanation
Remove Poster board is ejected.
After the paper is ejected, information on how to remove the poster board is
displayed.
Print Adjustments
Paper Feed Adjust Quality First, Length Accuracy First
Print Head Alignment Uni-D Alignment, Bi-D Alignment
You can adjust automatically or manually. Perform print head alignment when
the print results look grainy or out-of-focus. Normally, select Auto. If you are not
satisfied with the results of auto adjustment, perform manual adjustments. See
the following for details on the adjustment method.
U “Print Head Alignment” on page 118
Advanced Paper Settings
Confirm ICC profile Displays the ICC profile name.
This is only displayed when the optional PS unit is connected and a custom paper
is set.
Confirm Color Density Displays the Color Density.
This is only displayed when the optional PS unit is connected and a custom paper
is set.
Paper Thickness 0.01 - 1.50 mm
This item is only displayed for Custom Paper Setting.
Paper Suction -4 - +3
Thin or soft paper may not be fed correctly. If this occurs, reduce the setting.
Drying Time Drying Time per Pass, Drying time per page
You can set the drying time for each print head movement (pass) or the drying
time for each page.
Paper Size Check On, Off
When this is set to On, the width of the loaded paper is automatically detected.
Skew Reduction On, Off
Select whether to enable (On) or disable (Off) paper skew reduction while printing
on paper.
Paper Feed Offset -1.0 - +1.53%
This item is only displayed for custom paper.
Restore Default Settings The advanced paper settings are saved for the paper type. Select this when you
want to restore the default settings.
This item is not displayed when Custom Paper is selected.
Change Paper Type/Paper Size
Paper Type Recently Used Paper, Recently Registered Paper, More Paper Types (Photo Paper,
Proofing Paper, Fine Art Paper, Matte Paper, Campus Paper, Plain paper, Others,
Custom Paper)
Paper Size A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others,
User-Defined
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General Settings
Settings item Setting/Additional Explanation
Basic Settings
LCD Brightness 1 - 9
Sounds
Button Press 0-10
Paper Set 0-10
Completion Notice 0-10
Error Notice 0-10
Sound Type Pattern1, Pattern2
Inside Light Auto, Manual
Alert Lamp Notice On, Off
Sleep Timer 1-60
Power Off Timer Off, 30minutes, 1h, 2h, 4h, 8h, 12h
Circuit Breaker Interlock Startup On, Off
Date/Time Settings Date/Time, Time Difference
Language Dutch, English, French, German, Italian, Japanese, Korean, Portuguese,
Russian, Simplified Chinese, Spanish, Traditional Chinese
Screen Customization
Background Color You can change the color of the Home screen.
Print Screen Professional, Simple
Operation Time Out When this is set to On, the initial screen is automatically displayed when no
operations are performed on the control panel for approximately 90
seconds.
Length Unit m, ft / in
Default Screen(Job/Status) When the optional hard disk and PS unit are not connected: Log, Printer
Status
When the optional hard disk and PS unit are connected: Job Status, Log,
Printer Status
Printer Settings
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Settings item Setting/Additional Explanation
Paper Source Settings
Roll Paper Setup
Auto Loading On, Off
Cut Settings
Auto Cut On, Off
Print Cutting Guideline On, Off
If Auto Cut is set to Off, you can choose whether or not (On/Off) to print
cutting lines on roll paper. Cutting lines are not printed if Auto Cut is set to
On or when printing cut sheets or poster board.
Wait for Cut Between Pages On, Off
Cut for Borderless Print Two Cuts, One Cut
Quick Cut On, Off
Cut Mode Normal, Quiet
Margin Refresh On, Off
Before printing with borders, select whether or not (On/Off) to
automatically cut the leading edge to remove ink stains that may have
been left by previous borderless printing.
Roll End Option Continue, Stop Printing, Reprint
Select the action to perform for a roll after replacement: print the
remaining data (Continue) / do not print (Stop Printing) / print again from
the beginning (Reprint).
Reprint is only available when the optional hard disk unit is installed.
Take-up After Cut On, Off
This item is only displayed when the take-up reel unit is connected.
U “Removing Paper from the Auto Take-up Reel Unit” on page 41
Error Notice
Paper Size Notice On, Off
Paper Type Notice On, Off
Detect Paper Meandering On, Off
Platen Gap Offset Standard, Wide, Wider, Widest
Custom Paper Setting
01-30 Display Registered Number & Registered Media Name
From the printer, you cannot change paper setting information registered
using the driver or other software.
Change Name Displays the media name registration screen
Change Reference Paper Displays the reference paper type
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Settings item Setting/Additional Explanation
Advanced Paper Settings
Confirm ICC profile Displays the ICC profile name.
This item is only displayed when the PS option is connected.
Confirm Color Density Displays the Color Density.
This item is only displayed when the PS option is connected.
Paper Thickness 0.01 - 1.50 mm (0.4 - 59.1 mil) (0.01 mm units)
Platen Gap Auto, 1.2, 1.6, 1.9, 2.1, 2.4
Top Margin 3 mm, 15 mm, 20 mm, 45 mm
If the margin at the leading edge of the paper is small, colors may be
uneven depending on the paper and printing environment. If this occurs,
print a larger margin at the leading edge of the paper.
Bottom Margin 3 mm, 15 mm
Margin Between Pages Standard, 6 mm, 30 mm, 65 mm
Paper Suction -4 - +3
Thin or soft paper may not be fed correctly. If this occurs, reduce the
setting.
Back Tension Standard, High, Extra High
Adjust this when paper gets wrinkled during printing.
Drying Time Drying Time per Pass, Drying Time per Page
You can set the drying time for each print head movement (pass) or the
drying time for each page.
Paper Size Check On, Off
When this is set to On, the width of the loaded paper is automatically
detected.
Auto Cut Use Paper Source Settings, Off
Skew Reduction On, Off
Select whether to enable (On) or disable (Off) paper skew reduction while
printing on paper.
Roll Core Diameter 2inch, 3inch
Set the paper core size for the roll paper being loaded.
Lateral Feed Adjustment On, Off
Set this to On to correct differences in the left or right of the paper feed.
Paper Eject Roller Auto, Use, Do Not Use
Paper Feed Offset -1.0 - +1.53%
This item is only displayed for Custom Paper Setting.
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Settings item Setting/Additional Explanation
Auto Cleaning
On Set the timing that you want the printer to check the status of the nozzles,
and if clogged nozzles are detected. If the nozzles are not clogged,
cleaning is not performed.
Standard Sets normal automatic cleaning.
Custom You can set the timing and frequency for auto cleaning.
Nozzle Check Schedule During Print, After Print
Nozzle Check Sensitivity Standard, High Sensitivity
Nozzle Check Result Notice On, Off
Off Turns off auto cleaning.
Printing Language(This is only displayed when the optional PS unit is connected.)
USB Auto, PS3
Network Auto, PS3
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Settings item Setting/Additional Explanation
PS3 Menu (This item is only displayed when the PS option is connected.)
Version Displays the PostScript/PDF version.
Output Size Auto, A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series,
Others, User-Defined
Margin Options Standard, Add Margins, Clip By Margins
Select the difference between the size of the print data and the size of the
output paper.
Quality Draft, Standard, Fine
Color Mode Color, B&W
Only displayed when a paper type that supports color printing and
monochrome printing is selected.
CMYK Simulation You can select the CMYK ink color you want to simulate when reproducing
CMYK ink colors for an offset printer.
RGB Source When printing RGB data, you can select the RGB color definition you want
to simulate.
Rendering Intent You can select how to convert color spaces during Absolute Colorimetric,
Relative Colorimetric, Perceptual, Saturation CMYK simulations and RGM
simulations.
Black Point Compensation On, Off
Normally, select On. Select "Off" if you notice that shadows are too bright
when converting from a wide color space to a narrow color space.
Auto Rotate On, Off
When this is set to "On", the print data is automatically rotated 90 degrees
to the right depending on conditions such as the paper width and data
size.
Caching To HDD On, Off
Normally, select Off. Set this to On if the print head stops frequently while
printing. This may solve the problem.
Save To HDD Print And Save, Print Only, Save Only
PS Error Sheet On, Off
When this is set to On, the contents of the error are printed when a
PostScript error occurs.
Optimize Edge Quality On, Off
When this is set to On, everything is printed in single head mode. The print
quality at the edges is improved, but the print speed is reduced and the
margin at the leading edge is increased by about 35 mm compared to
when this is set to Off.
When this is set to Off, everything is printed in dual head mode. Select On if
you are worried about the print quality at the leading edge of the paper.
PDF Rendering Level Level 1 - 5
Normally, this is set to 5. Although this may create a PS that reproduces the
PDF as faithfully as possible, you may not be able to print. If this occurs, try
lowering the rendering level.
Clear All Settings Restores the PS settings to their default settings.
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Settings item Setting/Additional Explanation
Print Nozzle Check Pattern during Print Every Pages, Off
Prints a nozzle check pattern for any page. When this is set, a check pattern
for clogged nozzles is printed at the top of the page. See the following for
details on the nozzle check pattern.
U “Print Head Nozzle Check” on page 115
Store Held Job On, Off
Only available when the optional hard disk unit is installed.
When this is set to Off, an error occurs and printing is suspended if there are
any differences between items such as the paper source settings and the
print job settings.
When this is set to On, printing is not suspended when an error occurs.
Also, print jobs that do not match the print settings are saved to the hard
disk as Held Jobs. Saved held jobs can be resumed from the Print Job menu
after performing operations such as replacing the paper.
PC Connection via USB Enable, Disable
USB I/F Timeout Setting 20 - 600 seconds
This is only displayed when the optional PS unit is connected.
all Wi-Fi/network settings
Network Status
Wired LAN Status Displays the network connection status.
Print Status Sheet Prints a network status sheet.
Connection Check Diagnoses the network connection status.
Advanced
Device Name Displays the device name.
TCP/IP Set the IP address of the printer.
Proxy Server Use, Do Not Use
When this is set to Use, you can configure a proxy server.
IPv6 Address Enable, Disable
Select whether to enable or disable the IPv6 function.
Link Speed & Duplex Auto, 100BASE-TX Auto, 10BASE-T Half Duplex, 10BASE-T Full Duplex,
100BASE-TX Half Duplex, 100BASE-TX Full Duplex
Redirect HTTP to HTTPS Enable, Disable
When this is set to Enable, HTTP is automatically converted to HTTPS for
access.
Disable IPsec/IP Filtering Enable, Disable
Disable IEEE802.1X Displays the disabled IEEE802.1X settings.
System Administration
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Settings item Setting/Additional Explanation
Security Settings
Admin Settings
Admin Password Register, Change, Clear All Settings
Lock Setting On, Off
Password Encryption On, Off
Select On to encrypt the password. You need to restart the printer to apply
the password encryption settings. Do not turn off the power while the
printer is restarting. If the power does turn off while the printer is
restarting, you need to set the password again.
Keep the Admin Password in a safe place. If you forget your password,
contact the Epson Service Call Center.
Format Hard Disk Non-Secure (Quick), Secure (Quick), Secure (Sanitizing)
This is only displayed when the optional HDD is installed.
You can select from the following three types of formatting.
❏Non-Secure (Quick): Deletes file management information for data
on the hard disk. Use this when you want to use the printer with a hard
disk that has been used with other printers.
❏Secure (Quick): Overwrites the entire hard disk with a random
character pattern. Erases data more securely than Non-Secure
(Quick). However, it is possible that data could be recovered by using
a dedicated data recovery tool.
❏Secure (Sanitizing): Overwrites data with random 00/FF/ data, and
then checks using an algorithm based on the U.S. Department of
Defense standard (DoD5220-22m). This option takes longer than the
others to finish formatting, however it does provide the securest
method of erasing data. Select this when you need to erase
confidential data.
Restore Default Settings all Wi-Fi/network settings, Clear All Data and Settings
Supply Status
Displays the amount of ink remaining or the model number and amount of free space in the maintenance box.
is displayed when the amount of ink remaining or the amount of free space in the maintenance box is running low.
Even if is displayed, printing is possible until replacement is instructed. Prepare new cartridges or a maintenance
box as soon as possible.
Maintenance
Settings item Setting/Additional Explanation
Print Head Nozzle Check Select the paper feed method to print the nozzle check pattern.
See the following for details on the nozzle check pattern.
U “Print Head Nozzle Check” on page 115
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Settings item Setting/Additional Explanation
Head Cleaning Cleans the selected color.
Only run this when the nozzles are clogged.
U “Cleaning the print head” on page 116
Power Cleaning Cleans the selected color.
Only run this when you cannot clear the clogged nozzles even after
repeating normal print head cleaning several times.
U “Cleaning the print head” on page 116
Remove Paper Removes any scraps of paper that remain inside the printer.
Ink Cartridge(s) Replacement Displays the amount of ink remaining and the model number for the
cartridge.
Touch How To... to view the replacement instructions on the screen.
Replace Maintenance Box Displays the amount of free space remaining and the model number of the
maintenance box.
Touch How To... to view the replacement instructions on the screen.
Replace Cutter You can replace the cutter.
Touch How To... to view the replacement instructions on the screen.
Adjust Cut Position -3.0 to +3.0 mm
SProofer Setting This is only displayed when a SpectroProofer is installed.
Cleaning the Maintenance Parts
Wiping the Print Head You can clean the print head.
Touch Start to move the print head to the cleaning position.
Wiping around the Cap You can clean around the caps.
Touch Start to move the print head to the cleaning position.
Keeping/Transporting Preparation
Keeping Preparation Touch Start to discharge ink.
When the ink has been discharged, the printer is automatically turned off.
Personal Transport Preparation Touch Start to discharge ink.
When the ink has been discharged, the printer is automatically turned off.
Language
You can select the language displayed on the panel. Select from the following languages.
Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish,
Traditional Chinese
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Status
Settings item Setting/Additional Explanation
Firmware Version Displays the firmware versions for the printer, Adobe PS3 expansion unit,
SpectroProofer mounter, ILS30EP, and the auto take-up unit.
Hard Disk Unit Displays the connection status for the hard disk unit.
Adobe PS3 Expansion Unit Displays the connection status for the Adobe PS3 expansion unit.
SpectroProofer Calibration Tile S/N, Device Temperature, Air Temperature, Backing Color
This is only displayed when a SpectroProofer is installed.
Auto Take-up Reel Unit Only displayed when the auto take-up reel unit is installed.
Platen Gap Value for Last Print Job Displays the platen gap value the last time printing was performed.
Network You can display the LAN connection status and print a status sheet.
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Maintenance
Print Head Maintenance
You need to perform print head maintenance if white
lines appear in your print outs or if you notice the print
quality has declined.
Maintenance Operations
You can perform the following printer maintenance
functions for maintaining the print head in good
condition to ensure the best print quality. Carry out
appropriate maintenance depending on the print
results and situation.
Auto Cleaning
When this is set to On, the printer automatically checks
for clogged nozzles and performs cleaning if it detects
clogged nozzles.
Note:
❏This function does not guarantee 100% detection of
clogged nozzles.
❏A small amount of ink is consumed when detecting
clogged nozzles.
❏Ink is consumed when performing automatic
cleaning.
You can change the timing for the nozzle check in Auto
Cleaning. Set this to Off if you do not want to perform
auto cleaning.
U “General Settings” on page 106
Note:
Even when Auto Cleaning is set to Off, auto cleaning may
be performed to maintain printer quality.
Print Head Nozzle Check
Print a nozzle check pattern to check for clogged nozzles
if you have not used the printer for an extended period
or before printing an important job. Visually inspect the
printed check pattern and clean the print head if you
notice faint or missing areas.
U “Print Head Nozzle Check” on page 115
Cleaning the print head
Use this if you notice faint or missing areas in the prints.
Cleans the surface of the print head to improve the print
quality. There are two types of cleaning available
depending on the level of cleaning required; normal
head cleaning and powerful head cleaning.
U “Cleaning the print head” on page 116
Normally, perform Normal head cleaning. If nozzles are
clogged even after performing Normal head cleaning
several times, perform Powerful Cleaning.
Print Head Alignment
Adjust the position of the print head when lines are
misaligned or when the print results appear grainy.
Print Head Alignment corrects print head
misalignments during printing.
U “Print Head Alignment” on page 118
Adjusting the paper feed (Paper Feed Adjust)
Use this setting if you are unable to resolve banding
issues (horizontal striped lines or uneven colors) in the
standard print area (for cut sheets, the area excluding
the 1 to 2 cm strip at the bottom of the paper) even after
cleaning the print head or performing head alignment.
U “Paper Feed Adjust” on page 122
Print Head Nozzle Check
Nozzle checks can be performing from a computer or
using printer's control panel.
From the printer
A
Make sure that the roll paper or a cut sheet of A4
size or larger is loaded in the printer.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
B
Choose a paper type that matches the paper in the
printer.
U “Setting Loaded Paper” on page 30
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C
Touch Menu - Maintenance - Print Head
Nozzle Check.
D
Touch Start to start printing a check pattern.
E
Review the printed check pattern while referring
to the following section.
Example of clean nozzles
If none of the pattern is missing, then the print
head nozzles are not clogged. Touch to end
the nozzle clogging check.
Example of clogged nozzles
If any segments are missing in the nozzle check
pattern, touch to perform head cleaning.
F
Select the row of nozzles you want to clean, and
then touch Z.
Cleaning starts. Cleaning takes about 4 to 9
minutes.
Note:
The more color pairs selected, the longer it takes to
perform cleaning. Also, depending on the status of
the nozzles, it can take up to about 32 minutes.
G
Follow the on-screen instructions to print a
check pattern, and inspect the results to
determine if the problem has been resolved.
From the computer
Explanations in this section use the Windows printer
driver as an example.
Use Epson Printer Utility 4 for Mac.
U “Epson Printer Utility 4 Functions” on page 62
A
Make sure that the roll paper or a cut sheet of A4
size or larger is loaded in the printer.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
B
Choose a paper type that matches the paper in the
printer.
U “Setting Loaded Paper” on page 30
C
Click Nozzle Check from the Utility tab in the
printer driver's Properties (or Printing
preferences) screen.
D
Click Print.
The nozzle check pattern is printed.
E
Check the nozzle check pattern.
If there is no problem: click Finish.
If there is a problem: click Clean.
After printing a nozzle check pattern, make sure
that the nozzle check pattern printing is complete
before printing your data or cleaning the print
head.
Cleaning the print head
Although head cleaning can be performed from the
computer or the printer, the cleaning procedures differ
as explained below.
From the printer
You can select two levels of cleaning strength.
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U “From the printer” on page 117
From the computer
U “From the computer” on page 118
Notes on Print Head Cleaning
Ink is consumed during head cleaning.
Clean the print head only if print quality declines; for
example, if the printout is blurry or the color is incorrect
or missing.
When cleaning all nozzles, ink is consumed from all
colors.
Even if you are using only black inks for black and white
printing, color inks are also consumed.
Prepare a new maintenance box if there is not
enough empty space in the box.
If you repeat head cleaning several times in a short
period, the ink in the maintenance box may become full
soon as ink does not evaporate quickly from the
maintenance box.
Power Cleaning consumes much more ink than Print
Head Cleaning in the Maintenance menu.
Check the remaining ink level in advance, and prepare a
new ink cartridge before you start cleaning if the ink is
low.
Print head cleaning cannot be performed unless the
temperature conditions are correct. See the
following for the appropriate temperature
conditions.
U “Specifications Table” on page 176
If the nozzles are still clogged after performing
Power Cleaning, turn off the printer and leave it
overnight or longer.
When left for some time, the clogged ink may dissolve.
If the nozzles are still clogged, contact your dealer or
Epson Support.
From the printer
Before starting this procedure, be sure to read the
following:
U “Notes on Print Head Cleaning” on page 117
A
Select Menu - Maintenance - Cleaning the
Maintenance Parts - Wiping the Print Head on
the control panel.
B
Select nozzle arrays for cleaning.
Select the color pairs with faint or missing
segments in the check pattern.
C
Touch Z to start cleaning.
Head cleaning takes about 4 to 9 minutes.
Note:
The more color pairs selected, the longer it takes to
perform cleaning. Depending on the status of the
nozzles and the Auto Clean Max Repeat setting,
this function can take up to 32 minutes.
A confirmation message is displayed when
cleaning is complete.
D
Touch Yes to print a check pattern and check for
clogging.
If you do not want to perform a nozzle check,
touch No to exit.
If the nozzles are still clogged, repeat steps 1 to 3 several
times. If you cannot clear the clogged nozzles even after
repeating cleaning several times, see the following to
perform Power Cleaning.
Power Cleaning
Before starting this procedure, be sure to read the
following:
U “Notes on Print Head Cleaning” on page 117
A
Select Menu - Maintenance - Power Cleaning
on the control panel.
B
Select the nozzle arrays for Power Cleaning.
Select the color pairs with faint or missing
segments in the check pattern.
C
Press the Z button to start Power Cleaning.
Power Cleaning takes about 8 minutes.
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Note:
The more color pairs selected, the longer it takes to
perform cleaning. Also, depending on the status of
the nozzles, it can take up to about 27 minutes.
When Power Cleaning is complete, you are
returned to the screen displayed before cleaning
was performed.
D
Touch Yes to print a check pattern and check for
clogging.
If you do not want to perform a nozzle check,
touch No to exit.
From the computer
Before starting this procedure, be sure to read the
following:
U “Notes on Print Head Cleaning” on page 117
Explanations in this section use the Windows printer
driver as an example.
Use Epson Printer Utility 4 for Mac.
U “Using Epson Printer Utility 4” on page 62
A
Click Head Cleaning from the Utility tab in the
printer driver's Properties (or Printing
preferences) screen.
Select Clean All Colors to clean all of the print
heads (nozzles).
When you select Auto Select, a nozzle check is
performed and only the clogged print heads
(nozzles) are cleaned. Cleaning is not performed
if the print heads (nozzles) are not clogged.
B
Click Start.
Head cleaning starts. Head cleaning takes about 4
to 9 minutes.
Note:
When Auto Cleaning is set to On, the nozzles are
checked after head cleaning, and if clogging is
detected, auto cleaning is performed. Depending on
the status of the nozzles and the Auto Clean Max
Repeat setting, this function can take up to 32
minutes.
C
Click Print Nozzle Check Pattern.
Confirm the nozzle check pattern.
If you see any faint or missing segments in the
nozzle check pattern, click Cleaning.
If you cannot clear the clogged nozzles even after
repeating cleaning several times in succession,
select Power Cleaning from Print Head
Cleaning on the printer's control panel.
U “From the printer” on page 117
Print Head Alignment
If lines are misaligned or print results are grainy,
perform Print Head Alignment.
The print head fires ink when moving to the left and to
the right while printing. Since there is a short distance
(gap) between the paper surface and the print head, a
print misalignment may occur due to the paper
thickness, changes in temperature or humidity, and
internal inertia while the print head moves.
Select from Uni-D Alignment or Bi-D Alignment.
Item Name Explanation
Uni-D
Alignment
Adjusts differences in the print position
for each color.
Bi-D
Alignment
Adjusts differences in the print position
for bi-directional printing for each
color.
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You can also select automatic adjustment and manual
adjustment for each menu.
❏Auto adjustment
We normally recommend using this method as it
rarely causes any problems and is easy to execute. It
takes about 9 to 35 minutes to complete the
adjustments. The time required varies depending
on the menu selected.
❏Manual adjustment
Use this if you cannot perform auto adjustment, or
if you are not satisfied with the adjustment results
when using Auto.
Visually check the adjustment patterns printed on
the paper, and enter the optimal adjustment values.
Notes on print head alignment
Adjustments are made depending on the paper
loaded in the printer.
Make sure that the paper is loaded correctly, and that a
Select Paper Type is selected.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster Board”
on page 28
When adjusting using commercially available paper,
make sure you register the custom paper in advance.
U “Before Printing on Commercially Available
Paper” on page 168
Make sure that nozzles are not clogged.
If nozzles are clogged, adjustment may not be
performed correctly. Print the check pattern, perform a
visual inspection, and perform head cleaning if
necessary.
U “Print Head Nozzle Check” on page 115
Auto adjustment cannot be performed when using
the following paper.
❏Plain Paper
❏Enhanced Matte Poster Board
❏Transparent or colored paper
Perform manual adjustment when using these types of
paper.
U “Adjusting the print head position” on page 119
When performing auto adjustment, make sure that
no external light (direct sunlight) enters the printer.
Otherwise, the printer's sensors may not read the
adjustment pattern correctly. If auto adjustment cannot
be performed even after making sure no external light is
entering the printer, perform manual adjustment.
U “Adjusting the print head position” on page 119
Adjusting the print head position
Before starting this procedure, be sure to read the
following:
U “Notes on print head alignment” on page 119
A
When automatically adjusting the print head
position, load paper with a width of 388 mm or
more. When manually adjusting the print head
position, load paper of A4 size or more.
When adjusting using commercially available
paper, make sure you register the Custom Paper
in advance.
U “Before Printing on Commercially Available
Paper” on page 168
B
Choose a paper type that matches the paper in the
printer.
U “Setting Loaded Paper” on page 30
C
Select Menu - Paper Setting - Print
Adjustments - Print Head Alignment on the
control panel.
D
Select Uni-D Alignment or Bi-D Alignment.
Item
Name
Explanation
Uni-D
Alignment
Adjusts differences in the print
position for each color. It takes about
25 to 35 minutes to complete the
adjustments. The time required
varies depending on the menu
selected.
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Item
Name
Explanation
Bi-D
Alignment
Adjusts differences in the print
position for bi-directional printing
for each color. It takes about 9 to 13
minutes to complete the
adjustments. The time required
varies depending on the menu
selected.
E
Select Auto or Manual.
When you select Auto, go to step 6.
When you select Manual, go to step 7.
Item
Name
Explanation
Auto The sensor reads the adjustment
pattern printed on the paper, and
automatically registers the optimum
adjustment value to the printer. This
method is normally recommended.
Manual Visually check the adjustment
patterns printed on the paper, and
enter the optimal adjustment values.
Use this if you cannot perform auto
adjustment, or if you are not satisfied
with the adjustment results when
using Auto.
F
Press Start to start adjusting the position of the
print head.
The sensor reads the adjustment pattern while it
is printing, and automatically registers the
optimum adjustment value to the printer.
When adjustment is complete, you are returned
to the screen displayed before head alignment
was performed. Check the adjustment results to
confirm if graininess or misalignment recurs in
the printed image.
If you are not satisfied with the results of the
adjustment, try adjusting manually.
G
Press Start to start adjusting the position of the
print head.
The adjustment pattern is printed on the loaded
paper.
Note:
Multiple adjustment patterns are printed for cut
sheets. Once printing the first sheet is complete,
load the next sheet of paper.
H
Check the printed adjustment pattern, and then
enter the set value into the control panel.
Uni-D Alignment
(1) Check the adjustment position for #1 VLM1.
In the photo above, you can see #1 VLM1 in two
places, but the number printed varies depending
on the paper width.
(2) Note the numbers of the patterns with the
fewest white lines or in which the white lines are
most evenly spaced.
In the following example image, "0" is the best
choice.
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(3) Find the average value of all #1 VLM1
adjustment patterns.
If the values you found are not whole numbers,
round to the nearest whole number.
(4) Enter the setting value on the control panel.
(5) Follow the instructions on the panel to enter
the setting value for all colors in the same way.
Bi-D Alignment
(1) Check the adjustment position for #1 A.
In the photo above, you can see #1 A in two
places, but the number printed varies depending
on the paper width.
(2) Note the number of the pattern with the
fewest lines (the lines essentially overlap).
In the following example image, "0" is the best
choice.
(3) Find the average value of all #1 A adjustment
patterns.
If the values you found are not whole numbers,
round to the nearest whole number.
(4) Enter the setting value on the control panel.
(5) Follow the instructions on the panel to enter
the setting value for all colors in the same way.
I
After entering values for all ink colors, you are
returned to the screen displayed before head
alignment was performed. Check the adjustment
results to confirm if graininess or misalignment
recurs in the printed image.
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Paper Feed Adjust
Use this setting if you are unable to resolve banding
issues (horizontal striped lines or uneven colors) in the
standard print area (for cut sheets, the area excluding
the 1 to 2 cm strip at the bottom of the paper) even after
cleaning the print head or performing head alignment.
Select from Quality First and Length Accuracy First
for adjustment. We normally recommend adjusting
using Quality First.
Quality First
The adjustment patterns are printed. Make adjustments
while visually checking the adjustment patterns. This is
suitable for printing images that require an emphasis on
image quality.
Length Accuracy First
Prints the measurement positions. Measure and adjust
the distance for the measurement positions. This is
suitable for printing images that require an emphasis on
dimensions and length such as CAD.
Selecting paper feed adjustment
A
Load the paper.
Load paper that is 400 mm or wider and 560 mm
or longer.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
When adjusting using commercially available
paper, make sure you register the Custom Paper
in advance.
U “Before Printing on Commercially Available
Paper” on page 168
B
Choose a paper type that matches the paper in the
printer.
U “Setting Loaded Paper” on page 30
C
Select Menu - Paper Setting - Print
Adjustments - Paper Feed Adjust on the control
panel.
D
Select Quality First or Length Accuracy First.
E
Touch Start button to print an adjustment
pattern or measurement positions.
F
Check the printed adjustment pattern or
measurement positions, and then enter the set
value into the control panel.
Quality First
(1) Check the adjustment pattern.
Look for the pattern with the least visible lines
and note the pattern number.
For example, the following illustration shows
that "0" has the least lines. Enter "0" into the
control panel, and then press OK.
(2) the second adjustment pattern is printed.
Check the adjustment pattern in the same way as
(1).
Length Accuracy First
(1) Measure the distance of the measurement
positions with a ruler.
Use a ruler that can measure in increments of 0.5
mm.
(2) Enter the measurement positions into the
control panel, and then press OK.
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Replacing Consumables
Replacing Ink Cartridges
If one of the installed ink cartridges is expended,
printing cannot be performed.
If an ink cartridge is expended while printing, you can
continue printing after replacing the ink cartridge.
If you continue to use ink cartridges that are running
low, you may need to replace the ink cartridge while
printing. If you replace the ink cartridge while printing,
colors may look different depending on how the ink
dries. If you want to avoid issues such as this, we
recommend replacing the cartridge before printing.
You can still use the removed ink cartridge in the future
until the ink cartridge is expended.
Supported ink cartridges U “Options and
Consumable Products” on page 152
How to replace
You can use the same procedure to replace all ink
cartridges.
c
Important:
Epson recommends the use of genuine Epson ink
cartridges. Epson cannot guarantee the quality or
reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not
be displayed, and use of non-genuine ink is recorded
for possible use in service support.
Note:
You can replace the Maintenance Box while viewing the
procedure on the screen. To view the procedure on the
screen, touch MENU - Maintenance - Ink Cartridge(s)
Replacement from the Home screen.
A
Open the ink cover.
B
Pull out the ink cartridge.
c
Important:
Removed ink cartridges may have ink around
the ink supply port, so be careful not to get any
ink on the surrounding area when removing
the cartridges.
C
Remove the new ink cartridge from the bag.
Shake the ink cartridge for 10 seconds 30 times
horizontally in approximately 10 cm movements
as shown in the illustration.
c
Important:
Do not touch the IC chips on the ink cartridges.
You may not be able to print properly.
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D
Push the ink cartridge in firmly.
Match the color of the ink cartridge to the color of
the label on the back of the ink cover.
c
Important:
Install all ink cartridges into each slot. You
cannot print if any of the slots are empty.
E
Close the ink cover.
Replacing Maintenance Box
If the message No Enough Space is displayed, replace
the specified Maintenance Box.
Supported Maintenance Box
U “Options and Consumable Products” on
page 152
c
Important:
Do not reuse maintenance boxes that have been
removed and left out in the open for a long period of
time. The ink on the inside will be dry and hard and
will be unable to absorb enough ink.
How to replace the Maintenance Box
The following shows the number of maintenance boxes
and the installation positions.
SC-P9500 Series: 2 (left and right)
SC-P7500 Series: 1 (right only)
Replace the Maintenance Box on the side with the Not
Enough Space message displayed. The replacement
procedure is the same for both sides. When you need to
replace both sides, repeat Steps 2 to 5.
c
Important:
Do not replace the Maintenance Box while printing.
Waste ink may leak.
Note:
You can replace the Maintenance Box while viewing the
procedure on the screen. To view the procedure on the
screen, touch MENU - Maintenance - Replace
Maintenance Box from the Home screen.
A
Remove the new maintenance box from the
package.
B
Remove the maintenance box without tilting it.
C
Place the used maintenance box in the clear bag
included with your new maintenance box, and
make sure that the zipper is closed tight.
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D
Insert the new maintenance box.
c
Important:
Do not touch the IC chip on the maintenance box.
Doing so may prevent normal operation and
printing.
Replacing the Cutter
Replace the cutter when it is not cutting paper cleanly.
Supported cutter
U “Options and Consumable Products” on
page 152
Use a cross-head screwdriver to replace the cutter. Make
sure you have a cross-head screwdriver with you before
replacing the cutter.
c
Important:
Take care not to damage the cutter blade. Dropping
it or knocking it against hard objects may chip the
blade.
When the SpectroProofer mounter (option) is
installed
You cannot open the cutter replacement cover when the
SpectroProofer mounter is installed. Remove the
SpectroProofer mounter before replacing the cutter,
and then reinstall it afterwards. When removing, see the
manual supplied with the mounter, and then follow the
procedure in reverse to reinstall it.
U "SpectroProofer Mounter 24"/44" Setup Guide"
(booklet)
A
Remove any paper from the printer.
U “Removing Roll Paper” on page 26
U “Removing Cut Sheets/Poster Board” on
page 29
B
From the Home screen, touch Menu -
Maintenance - Replace Cutter.
C
Touch Start to move the cutter to the
replacement position.
D
Press down the knob on the cutter replacement
cover, and pull it down and towards you to
remove.
E
Loosen the screw that secures the cutter with a
cross-head screwdriver.
F
Remove the old cutter from the printer.
Caution:
Do not store the cutter within the reach of
children. The cutter's blade could cause an
injury. Pay careful attention when replacing
the cutter.
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125
G
Install the new cutter.
Insert a screw into the cutter side of the hole on
the printer.
H
Tighten the screw with a cross-head screwdriver
to secure the cutter.
c
Important:
Screw the cutter firmly, otherwise the cut
position may be slightly shifted or skewed.
I
Insert the base of the cutter replacement cover in
the correct place, and push in the top part.
Push until you hear it click into place.
J
After replacing the cutter, press the Z button.
The cutter will return to its original position.
Cutter replacement is complete when the screen
on the control panel returns to the screen
displayed before you started replacement.
Cleaning the Printer
To keep your printer in optimum operating condition,
clean it regularly (about once a month).
Cleaning the outside
A
Remove any paper from the printer.
B
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
C
Use a soft, clean cloth to carefully remove any
dust or dirt.
To prevent dust from accumulating, be sure to
clean the following areas on the back and sides.
(In the following image, the optional Adobe
PostScript 3 expansion unit is installed.)
If the printer is particularly dirty, dampen the
cloth with water containing a small amount of
neutral detergent, and then firmly wring the
cloth dry before using it to wipe the printer's
surface. Next, use a dry cloth to wipe away any
remaining moisture.
c
Important:
Never use benzene, thinners, or alcohol to
clean the printer. They could cause
discoloration and deformities.
Cleaning the inside
Clean the pressure rollers if prints are smudged or
soiled.
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Ink and particles of paper adhering to the platen should
be removed, as they may otherwise soil the paper.
c
Important:
Failure to remove dust and particles of paper from
the platen could result in clogged nozzles or damage
to the print head.
Cleaning the roller
Follow the steps below to clean the roller by feeding
plain paper.
A
Turn on the printer, and load it with widest
available roll paper.
U “Loading and Removing the Roll Paper” on
page 22
B
Touch X - Forward.
Paper is fed while Forward is pressed. If the paper
is not soiled, cleaning is complete.
C
Cut the paper after cleaning is done.
Touch X - Cut to cut the paper.
Cleaning Inside the Printer
A
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
B
Leave the printer for a minute.
C
Open the front cover and use a soft, clean cloth to
carefully clean away any dust or dirt inside the
printer.
Thoroughly wipe the area shown in blue in the
illustration below. To avoid spreading the dirt,
wipe from the top to the bottom. If the printer is
particularly dirty, dampen the cloth with water
containing a small amount of neutral detergent,
and then firmly wring the cloth dry before using
it to wipe the printer's surface. Then, dry off the
inside of the printer with a dry, soft cloth.
c
Important:
When cleaning, do not touch the rollers, the
pads for borderless printing, or the ink tubes
indicated in gray in the following illustration.
Doing so may cause a malfunction or soiled
prints.
D
If any paper particles (that looks like white
powder) accumulates on the platen, use
something like a cocktail stick to push it in.
SC-P9500 Series/SC-P7500 Series User's Guide
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127
E
Use a commercially available cotton swab to wipe
off the paper particles and dust from the inner
edges of the pads for borderless printing as
shown below.
c
Important:
Do not rub too strongly on the pads for
borderless printing. Doing so could cause the
pads for borderless printing to come off or lift
up causing a malfunction or a paper jam to
occur.
F
After cleaning, close the front cover.
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128
Problem Solver
What to do When a Message is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Messages What to do
Change paper settings
Paper setting in the printer driver is
different from paper information
registered in the printer.
Change paper setting from the
application or the driver.
For details, see your
documentation.
To change paper information that was registered using Epson Media Installer, load the
paper and then use the control panel.
You can also use Epson Media Installer to change paper information for paper that has not
been loaded.
However, you may not be able to change the paper information depending on the version
of Epson Media Installer you are using.
TCP/IP configuration failed
The combination of the IP address
and the subnet mask is invalid.
See your documentation for more
details.
Enter the correct values for the IP address and the default gateway. Check with your
network administrator if you do not know the correct values.
SpectroProofer error NN
The SpectroProofer is not working
correctly.
See the manual for more details.
(where NN is the error number)
The solution depends on the error number. See the following table.
U “SpectroProofer Error” on page 130
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SpectroProofer Error
If SpectroProofer Error is displayed, see the two numbers at the end of the error number for the solution. See the
manual supplied with the mounter for more information on removing, cleaning, and installing, the mounter.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
U See “Where To Get Help” on page 178
Error Number What to do
01 The mounter is not installed correctly. Turn off the printer, remove the mounter, and then
install it again.
13, 15 Check the following points.
❏Is there an error in the backing?
Remove the mounter and check the backing condition. If it is not installed correctly,
install it again. Remove any packing material or foreign substances between the
media holding plates and the backing.
❏Are there any errors in the carriage moving area?
Remove the mounter and check the base and the interior. Remove any packing
material or foreign substances.
❏Are there any errors in the calibration tile holder?
Remove the mounter and check the status of the calibration tile holder. If it is not
installed correctly, install it again.
❏Are you using paper that does not meet the required specifications?
Do not use paper that is not supported by the mounter.
U “Supported Media” on page 156
❏Is the printer being used in an environment that does not meet the required
specifications?
Make sure you use the printer, mounter, and paper within the required
specifications. See the manual supplied with the accessories for more information on
the recommended environmental conditions for the mounter and paper.
Recommended environment for the printer U “Specifications Table” on
page 176
80 Check the following points.
❏Do the numbers on the ILS30EP and the calibration tile label match?
Remove the mounter and check the ILS30EP and the label of the calibration tile. If you
have multiple ILS30EP, make sure you install the one that matches the number on the
calibration tile.
❏Is the lens of the ILS30EP or the calibration tile soiled?
See the manual supplied with the mounter to clean the parts.
For numbers other than the above Make a note of the number displayed and contact customer support services for
assistance. If customer support for your area is not listed below, contact the dealer where
you purchased your product.
U See “Where To Get Help” on page 178
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130
When an Error Message and Error Code are Displayed
Error messages What to do
A printer part needs to be replaced.
Contact Epson Support.
For details, see your documentation.
XXXXXXXX
(Where XXXXXXXX is a 6-digit or 8-digit
alphanumeric code.)
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
This cannot be cleared until the part is replaced. A printer error will occur if you
continue to use the printer.
Printer error.
Turn the power off and on again.
If the problem persists, contact Epson
Support.
XXXXXXXX
(Where XXXXXXXX is a 6-digit or 8-digit
alphanumeric code.)
An error message is displayed in the following situations.
❏The power cable is not connected securely
❏An error that cannot be cleared occurs
When a printer error has occurred, the printer automatically stops printing. Turn
off the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Repeat this several times if the error continues
to occur.
If the same call for service is displayed on the LCD panel, contact your dealer or
EpsonSupport for assistance. Tell them the call for service code is "XXXXXXXX".
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131
Troubleshooting
You cannot print (because the
printer does not work)
The printer does not turn on.
o
Is the power cable plugged into the electrical
outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
o
Is there a problem with the power outlet?
Make sure your outlet works by connecting the power
cable for another electric product.
The printer turns off automatically.
o
Is Power Off Timer enabled?
To prevent the printer turning off automatically,
select Off.
U “General Settings” on page 106
The printer driver is not installed
properly (Windows).
o
Is the icon for this printer displayed in the
Devices and Printers/Printer/Printers and
Faxes folder?
❏Yes
The printer driver is installed. See "The printer is
not connected correctly to the computer" on the
next page.
❏No
The printer driver is not installed. Install the
printer driver.
o
Does the printer port setting match the
printer connection port?
Check the printer port.
Click the Port tab in the printer Properties dialog and
check the option selected for Print to following
port(s).
❏USB:USBxxx (x stands for the port number) for
the USB connection
❏Network: The correct IP address for the network
connection
If it is not indicated, the printer driver is not installed
correctly. Delete and reinstall the printer driver.
U “Uninstalling Software” on page 21
The printer driver is not installed
properly (Mac).
o
Is the printer added to the printer list?
Click the Apple menu - System Preferences -
Printers & Scanners (or Print & Fax).
If the printer name is not displayed, add the printer.
The printer is not communicating
with the computer.
o
Is the cable plugged in properly?
Confirm that the interface cable is securely connected
to both the printer port and the computer. Also, make
sure the cable is not broken nor bent. If you have a
spare cable, try connecting with the spare cable.
o
Does the interface cable specification match
the specifications for the computer?
Make sure the interface cable specifications match
the specifications for the printer and the computer.
U “System Requirements” on page 173
o
When using a USB hub, is it being used
correctly?
In the USB specification, daisy-chains of up to five USB
hubs are possible. However, we recommend that you
connect the printer to the first hub connected directly
to the computer. Depending on the hub you are
using, the operation of the printer may become
unstable. If this should occur, plug the USB cable
directly into your computer's USB port.
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132
o
Is the USB hub recognized correctly?
Make sure the USB hub is recognized correctly on the
computer. If the computer correctly detects the USB
hub, disconnect all USB hubs from the computer and
connect the printer directly to the computer USB port.
Ask the USB hub manufacturer about USB hub
operation.
You cannot print under the network
environment.
o
Are the network settings correct?
Ask your network administrator for the network
settings.
o
Connect the printer directly to the computer
using a USB cable, and then try to print.
If you are able to print via USB, there is a problem with
network settings. Ask your system administrator, or
refer to the manual for your network system. If you
cannot print via USB, see the appropriate section in
this User’s Guide.
The printer has an error.
o
View the message displayed in the control
panel.
U “Control panel” on page 11
U “What to do When a Message is Displayed” on
page 129
The printer stops printing.
o
Is the status of print queue Pause? (Windows)
If you stop printing or the printer stops printing
because of an error, the print queue enters a Pause
status. You cannot print in this status.
Double-click the printer icon in the Devices and
Printers, Printers, or Printers and Faxes folder; if
printing is paused, open the Printer menu and clear
the Pause check box.
o
Does the current printer status show Paused?
(Mac)
Open the status dialog for your printer and check
whether printing is paused.
(1)Select System Preferences > Printers & Scanners
(or Print & Fax) > Open Print Queue> from the Apple
menu.
(2) Double-click the icon for any printer that is
Paused.
(3)Click Resume Printer.
Your problem is not listed here.
o
Decide whether the trouble is caused by the
printer driver or the application. (Windows)
Perform a test print from the printer driver so that you
can check that the connection between the printer
and computer is correct and the printer driver settings
are correct.
(1) Make sure that the printer is turned on and in ready
status, and load A4 or larger paper.
(2)Open the Devices and Printers, Printers, or
Printers and Faxes folder.
(3) Right-click the target printer icon, and select
Properties.
(4)In the Properties dialog, select the General tab and
click Print Test Page.
After a while the printer starts to print a test page.
❏If the test page is printed correctly, the
connection between the printer and computer is
correct. Go to the next section.
❏If the test page is not printed correctly, check the
items above again.
U “You cannot print (because the printer does
not work)” on page 132
The "Driver Version" shown on the test page is the
version number of the Windows internal driver. This
differs from the Epson printer driver version that you
installed.
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The printer sounds like it is
printing, but nothing prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a nozzle check pattern. Because a nozzle check
pattern can be printed without connecting to a
computer, you can check the operations and print
status for the printer.
U “Print Head Nozzle Check” on page 115
Check the next section if the nozzle check pattern is
not printed correctly.
o
Is the message Motor self adjustment
running. displayed on the control panel's
screen?
The printer adjusts the internal motor. Wait for a while
without turning off the printer.
The nozzle check pattern is not
printed correctly.
o
Perform head cleaning.
The nozzles may be clogged. Print a nozzle check
pattern again after performing head cleaning.
U “Cleaning the print head” on page 116
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
The prints are not what you
expected
Print quality is poor, uneven, too
light, or too dark.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire
ink and the print quality declines. Print a nozzle check
pattern.
U “Print Head Nozzle Check” on page 115
o
Has Print Head Alignment been performed?
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned during bidirectional
printing, perform Print Head Alignment.
U “Print Head Alignment” on page 118
o
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink
cartridges. If you use non-Epson ink cartridges,
printouts may be faint, or the color of the printed
image may be changed because the remaining ink
level is not correctly detected. Be sure to use the
correct ink cartridge.
o
Are you using an old ink cartridge?
The print quality declines when an old ink cartridge is
used. Replace the old ink cartridge with a new one. We
recommend using all the ink in the cartridge before
the expiry date printed on the package (within six
months of installation).
o
Have the ink cartridges been shaken?
The ink cartridges for this printer contain pigment
inks. Shake the cartridges thoroughly before
installing them in the printer.
U “Replacing Ink Cartridges” on page 123
o
Are the Media Type settings correct?
Print quality can be affected if the media settings in
the printer driver/on the printer and the actual paper
do not match. Be sure to match the media type setting
with the paper that is loaded in the printer.
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134
o
Did you select a low quality mode (such as
Speed) as the Print Quality?
If the options selected for Print Quality > Quality
Options place priority on speed, quality will be
sacrificed for print speed, potentially causing print
quality to decline. To improve print quality, select
Resolution options that give priority to quality.
o
Is color management enabled?
Enable color management.
U “Color Management Printing” on page 94
o
Have you compared the printing result with
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the print
head stops suddenly causing unevenness in the color.
Do not open the printer cover while printing.
o
Is Ink is low. displayed in the control panel?
The print quality may decline when the ink is low. We
recommend replacing the ink cartridge with a new
one. If there is a difference in color after replacing the
ink cartridge, try performing head cleaning a few
times.
o
Are you printing at High Speed on
commercially available paper?
If you have selected Custom Paper from Paper Type
and the colors are uneven in your printouts, try the
following.
❏If you have not registered settings for the
commercially available paper
See the following to register the settings.
U “Before Printing on Commercially Available
Paper” on page 168
❏If you have registered settings for the
commercially available paper
Perform uni-directional printing. Follow the
steps below to clear the checkbox for High
Speed in the printer driver.
Windows: On the Main screen, select Quality
Options from Print Quality.
Mac: Select Print Settings from the list, and then
select the Advanced Color Settings tab.
The color is not exactly the same as
another printer.
o
Colors vary depending on the printer type
due to each printer's characteristics.
Because inks, printer drivers, and printer profiles are
developed for each printer model, the colors printed
by different printer models are not exactly the same.
You can achieve similar colors with the same color
adjustment method or the same gamma setting by
using the printer driver.
U “Color Management Printing” on page 94
To match the color precisely, use the color
measurement device to perform color management.
I am worried about the print quality at
the leading edge of the paper
o
If the margin at the leading edge of the paper
is small, colors may be uneven depending on
the paper and printing environment.
Print a larger margin at the leading edge of the paper.
U “Paper Setting” on page 101
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Problem Solver
135
o
In Quality Options from the printer driver, set
Optimize Edge Quality to Add Top Margin or
Optimize Media Edge Print Quality.
Add Top Margin prints everything in dual head
mode, so it prints at the same print speed as normal,
but the leading edge margin is larger than normal.
Since Optimize Media Edge Print Quality prints
everything in single head mode, the print speed is
slower than normal.
The print is not positioned properly
on the media.
o
Have you specified the print area?
Check the print area in the settings of the application
and the printer.
o
Is the correct option selected for Page Size?
If the option selected for Page Size or Paper Size in
the printer driver does not match the paper loaded in
the printer, the print may not be in the correct position
or some of the data may be printed off the paper. In
this case, check the print settings.
o
Is the paper skewed?
If Off is selected for Detect Paper Meandering in the
Printer Settings menu, printing will continue even if
the paper is skewed, resulting in data being printed
off the paper. Select ON for Detect Paper
Meandering in the Printer Settings menu.
U “Paper Setting” on page 101
o
Does the print data fit within the paper
width?
Although under normal circumstances printing stops
if the print image is wider than the paper, the printer
may print outside the bounds of the paper when Off is
selected for Paper Size Check in the Printer Settings
menu. Change the setting to ON.
U “Paper Setting” on page 101
o
Are the settings for Top Margin/Bottom
Margin too short?
If the values set for Top Margin/Bottom Margin in
the Paper menu are wider than the margins set in the
application, priority will be given to the values
selected for Top Margin/Bottom Margin. For
example, if 15 mm is selected for the left and right
margins in the printer's Paper menu and the
document fills the page, the 15 mm at the left and
right sides of the page will not be printed.
U “Printable area” on page 47
Vertical ruled lines are misaligned.
o
Is the print head misaligned? (in bidirectional
printing)
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Print Head Alignment.
U “Print Head Alignment” on page 118
The printed surface is scuffed or
soiled.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer.
U “Supported Media” on page 156
For information about the media types and
appropriate settings for printing on paper from other
manufacturers or when using RIP software, see the
documentation supplied with the paper, or contact
the dealer of the paper or the manufacturer of the RIP.
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
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o
Is the paper wavy or warped?
If the paper becomes wavy or warped due to changes
in temperature or humidity, the paper may be scuffed.
Check the following points.
❏Insert the paper just before printing.
❏Do not use wavy or warped paper.
For roll paper, cut off any parts that are wavy or
warped, and then load the paper again.
For cut sheets, use new paper.
o
Is the print head scuffing the printed surface?
If the surface of the paper is scuffed, set Custom
Paper Setting from General Settings or Platen Gap
from Paper Setting to widen the gap. If print results
still do not improve, try changing Paper Eject Roller
to Use in Custom Paper Setting. However, when
using glossy paper, setting Paper Eject Roller to Use
may damage the printable surface.
U “Paper Setting” on page 101
U “General Settings” on page 106
o
Is the print head scuffing the edge of the
paper?
In the Paper menu, set Top 45 mm/Bottom 15 mm as
the Roll Paper Setup - Top Margin/Bottom Margin
option.
U “Paper Setting” on page 101
o
Is the print head scuffing the trailing edge of
the paper?
Depending on the paper itself as well as the
environment during printing, storage conditions, and
the content of the print data, the trailing edge may be
scuffed when printing.
Create data with a wider bottom margin.
If the problem continues to occur, select Optimize
Edge Quality in the printer driver before printing.
o
Is the print head scuffing the left or right
edges of the paper?
Depending on the paper itself as well as the
environment during printing, storage conditions, and
the content of the print data, the left or right edges
may be scuffed when printing.
Create data with a wider left or right margin. If the
problem continues to occur, rotate the data 90
degrees in the printer driver or your software, and
then print.
o
When printing multiple pages, is Auto Cut -
Never Cut set?
If you print continuously without cutting the paper for
each page, the pages may rub together causing
scuffing to occur. Set Margin Between Pages to 65
mm in Custom Paper Setting.
U “General Settings” on page 106
o
Does the interior of the printer need
cleaning?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
U “Cleaning the inside” on page 126
o
Try cleaning the area around the print head.
If the printing surface is dirty even after taking the
measures described before this item, see the
following to clean around the print head, caps, and
wipers.
U “Cleaning around the print head and caps” on
page 138
o
Widen the bottom margin
Depending on the paper usage, storage conditions,
and the content of the print data, the bottom edge
may be scuffed when printing. In this situation it is
best to create your data with a wider bottom margin.
o
Does the interior of the printer need
cleaning?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
U “Cleaning the inside” on page 126
o
Try cleaning around the print head and the
caps.
If the printing surface is dirty even after taking the
measures described before this item, see the
following to clean around the print head, caps, and
wipers.
U “Cleaning around the print head and caps” on
page 138
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Problem Solver
137
Cleaning around the print head and
caps
If print head clogging cannot be cleared using automatic
cleaning, clean the print head and the area around the
caps.
c
Important:
❏Never touch any parts or circuit boards other
than those that need to be cleaned. Doing so
may cause the printer to malfunction or print
quality to decline.
❏Always use new cleaning sticks. Re-using a stick
that has already been used may actually apply
dirt to the printer.
❏Do not touch the tip of the cleaning stick with
your hand. Sebum may stick to it reducing the
cleaning effect.
❏Before starting work, touch a metal object to
discharge static electricity.
❏Do not wipe the caps with an organic solvent
such as alcohol. Doing so may damage the print
head.
❏Do not move the print head by hand. Doing so
could damage the printer.
❏If paper is loaded in the printer, we recommend
removing it before starting work.
Cleaning the Print Head
A
Touch Cleaning the Maintenance Parts on the
printer's control panel.
B
Touch Wiping the Print Head.
The print head moves to the cleaning position.
Wait for the print head to stop moving.
C
Remove the rear maintenance cover.
D
Use the cleaning stick to wipe in the directions
indicated by the arrows to remove any ink, fluff,
or trash.
c
Important:
Do not touch the parts indicated in the image.
Doing so may cause the printer to malfunction
or print quality to decline.
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E
Replace the rear maintenance cover.
F
Press the Z button on the printer's control
panel. The print head returns to its original
position.
Cleaning Around the Caps
A
Touch Cleaning the Maintenance Parts on the
printer's control panel.
B
Touch Wiping around the Cap.
The print head moves to the cleaning position.
C
Open the ink cover on the right.
D
Remove the front maintenance cover.
E
Open the front cover.
F
Use a new cleaning stick to wipe any dirt off the
drying caps.
(1) Hold the cleaning stick so that it is vertical,
and wipe the inner areas of all of the drying
caps.
c
Important:
Do not press too hard on the edges or the area
surrounding the caps with tweezers or
cleaning sticks. Doing so could cause the parts
to become deformed preventing capping from
being performed correctly.
(2) Hold the cleaning stick so that it is vertical,
and wipe the outer areas of all of the drying
caps.
SC-P9500 Series/SC-P7500 Series User's Guide
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139
(3) Flatten the cleaning stick and wipe all of the
edges of the drying caps.
(4) Hold the cleaning stick so that it is vertical,
and wipe all of the guides.
(5) If there is any fluff or dust in the caps, remove
it with the tip of the cleaning stick or with
tweezers.
G
Use a new cleaning stick to wipe any dirt off the
wipers (x 3).
(1) Wipe any dirt off the outer edges of the wiper
(two parts).
(2) Wipe any dirt off the outer edges of the wiper
(one part).
(3) Wipe any dirt off the upper edge of the wiper
(three parts).
H
Use a new cleaning stick to wipe any dirt off the
suction caps.
(1) Hold the cleaning stick so that it is vertical,
and wipe the outer areas of all of the suction
caps.
SC-P9500 Series/SC-P7500 Series User's Guide
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(2) Flatten the cleaning stick and wipe all of the
edges of the suction caps.
(3) Hold the cleaning stick so that it is vertical,
and wipe all of the guides.
(4) If there is any fluff or dust in the caps, remove
it with the tip of the cleaning stick or with
tweezers.
I
Close the front cover.
J
Attach the front maintenance cover, and then
close the ink cover on the right.
K
Press the Z button on the printer's control
panel. The print head returns to its original
position.
Cleaning is performed automatically if the print
head is clogged.
The paper is creased.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25˚C, humidity: 40 to
60%). For information about paper such as thin paper
from other manufacturers that requires special
handling, see the documentation supplied with the
paper.
o
When using non-Epson special media, have
you made the paper configuration?
When using non-Epson special media, configure the
paper characteristics (custom paper) before printing.
U “Before Printing on Commercially Available
Paper” on page 168
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
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Print outs are wrinkled
o
Dry the paper after printing
Drying the paper after printing may help to reduce
wrinkles in the paper.
Rolling out the paper and stretching it can also
improve any wrinkles in the paper.
o
Lower the ink density used when printing
The paper may wrinkle when printing using high
density ink. Lower the density of the ink in "Paper
Configuration" from the driver.
o
Lower the resolution used when printing
The paper may wrinkle when printing at a high
resolution. Lower the resolution in "Print Quality"
from the driver.
The reverse side of the printed paper
is soiled.
o
Select ON for Paper Size Check in the Settings
menu.
Although printing normally stops if the print image is
wider than the paper, when Off is selected for Paper
Size Check in the Printer Settings menu, the printer
may print outside the bounds of the paper, getting ink
on the inside of the printer in the process. This can be
prevented by changing the setting to ON.
U “Paper Setting” on page 101
U “Cleaning the inside” on page 126
o
Is ink dry on the printed surface?
Depending on the printing density and media type,
the ink may take a while to dry. Do not stack the paper
until the printed surface is dry.
Also, if you set the Drying Time per Head Pass in
Paper Configuration from the printer driver, you can
stop the operation after printing (ejecting and cutting
paper) and wait until the ink is dry. See the printer
driver help for more details on the Paper
Configuration dialog box.
o
Follow the steps below to clean the platen
and the outer edges of the pads for
borderless printing, and replace the pads for
borderless printing if necessary.
Clean the platen and outer edges of the pads
for borderless printing.
U “Cleaning the platen and outer edges of the pads for
borderless printing” on page 142
Soiling occurs on the back
of the paper again right
after cleaning
Replace the pads for borderless printing.
U “Replacing the pads for borderless printing” on
page 143
c
Important:
Continuing use with paper particles and dust
adhered to the platen and the pads for borderless
printing may cause a print head failure or nozzle
clogging.
Cleaning the platen and outer edges of the pads
for borderless printing
A
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
B
Leave the printer for a minute.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
142
C
Open the front cover.
D
Clean the platen near the back where soiling
occurs.
Use a soft cloth to remove any dust or dirt.
Thoroughly wipe the area shown in blue in the
illustration below. To avoid spreading the dirt,
wipe from the top to the bottom. If the printer is
particularly dirty, dampen the cloth with water
containing a small amount of neutral detergent,
and then firmly wring the cloth dry before using
it to wipe the printer's surface. Then, dry off the
inside of the printer with a dry, soft cloth.
c
Important:
When cleaning, do not touch the rollers, the
pads for borderless printing, or the ink tubes
indicated in gray in the following illustration.
Doing so may cause a malfunction or soiled
prints.
E
If any paper particles (resemble white powder)
have accumulated in the holes shown in the
illustration below, use a pointed object such as a
toothpick to push them in.
F
Remove paper particles and dust around the
outer edges with commercially available cotton
swabs as shown below.
If the back of the paper is soiled immediately after
cleaning, replace the pads for borderless printing.
Replacing the pads for borderless printing
Obtain the Borderless Replacement Pad Kit for this
printer and then replace the pads for borderless
printing.
U “Options and Consumable Products” on
page 152
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
143
When replacing the pads for borderless printing,
replace only the ones at the places where soiling occurs
on the paper back side. There is no need to replace all of
the pads for borderless printing.
A
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
B
Leave the printer for a minute.
C
Open the front cover.
D
Prepare the replacement pads for borderless
printing.
There are three types of pads for borderless
printing. The type of pad depends on where the
pads for borderless printing are installed. See the
following for the installation positions.
U “Options and Consumable Products” on
page 152
E
Use tweezers to pull out the pads for borderless
printing that are located at the places where
soiling occurs.
F
Use cleaning sticks to wipe off all ink that has
accumulated at the following three places.
Bottom
Center groove
Sides
G
Bend a new pad for borderless printing.
The bending method varies depending on the
installation position. See the following for the
installation positions.
U “Options and Consumable Products” on
page 152
c
Important:
Do not bend the new pads for borderless
printing at other than the specified place.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
144
Bend the pad for borderless printing marked
with an * in the "Consumables and Options"
illustration as shown in the diagram.
H
Insert the leg of the pad for borderless printing all
the way into the hole.
I
Press the pad for borderless printing into the pad
section.
J
Gently press the pad for borderless printing until
it is seated flatly in place.
c
Important:
Make sure that no portion of the pads for
borderless printing is higher than the
surrounding surface.
If any portion of the pads is higher than the
surrounding surface, it will rub against the
print head and may result in printer failure.
To store any unused new pads for borderless printing,
return them into the bag and close the fastener.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
145
Too much ink is fired.
o
Are the Media Type settings correct?
Make sure that the printer driver's Media Type
settings match the paper that you are using. The
am ou nt of i nk to be f ir ed is co nt rol le d a cco rd in g to th e
media type. If the settings do not match the paper
loaded, too much ink may be fired.
o
Is the Color Density setting correct?
Lower the density of the ink in the Paper
Configuration dialog box from the printer driver. The
printer may be firing too much ink for some paper. See
the printer driver help for more details on the Paper
Configuration dialog box.
o
Are you printing on tracing paper?
If too much ink is used when printing in Gray on
tracing paper, you may get better results by choosing
a lower print density in the Paper Configuration
dialog box.
Margins appear in borderless
printing.
o
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
U “Borderless Printing” on page 71
o
Are the paper settings correct?
Make sure that the paper settings of the printer match
the paper that you are using.
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount of
enlargement to Mid.
U “Borderless Printing” on page 71
o
Is the paper stored correctly?
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the documentation supplied
with the paper for more information on the storage
method.
o
Are you using paper that supports borderless
printing?
Paper that does not support borderless printing may
expand or contract while printing so that margins
appear even when borderless is set. We recommend
using paper that is designed to support borderless
printing.
o
Try adjusting the cutter.
When there are margins on the top and bottom of the
roll paper while performing borderless printing, try
performing Adjust Cut Position. It may reduce the
margins.
U “Cutting the roll paper” on page 25
Feeding or ejecting problems
Unable to feed or eject paper.
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
If the paper is loaded correctly, check the condition of
the paper that you are using.
o
Is the paper loaded in the correct direction?
Load cut sheets vertically. If they are not loaded in the
correct direction, the paper may not be recognized
and an error may occur.
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
146
o
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to use
it. If it is left out for a long time, the paper curls up and
gets damp so that it does not feed properly.
o
Is the paper wavy or warped?
If the paper becomes wavy or warped due to changes
in temperature or humidity, the printer may not be
able to recognize the paper size correctly.
Check the following points.
❏Insert the paper just before printing.
❏Do not use wavy or warped paper.
For roll paper, cut off any parts that are wavy or
warped, and then load the paper again.
For cut sheets, use new paper.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP software,
see the documentation supplied with the paper, or
contact the dealer of the paper or the manufacturer of
the RIP.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25˚C, humidity: 40 to
60%).
o
Is paper jammed in the printer?
Open the printer cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see "Paper jams" below
and clear the jammed paper.
o
Is the paper suction too strong?
If you continue to have problems with ejected paper,
try lowering the Paper Suction (the amount of suction
used to keep the paper on the paper feed path).
U “Paper Setting” on page 101
o
Are you using paper that curls easily?
When using paper that curls easily, make sure you are
in an environment with a room temperature of 23
degrees or higher.
o
Is the roll paper installed correctly on the roll
paper adapter?
Feeding will not be performed correctly is the roll
paper is not installed correctly on the roll paper
adapter.
The roll paper cannot be installed correctly if there are
any paper particles sticking to the roll paper adapter.
Clean the roll paper adapter if there are any paper
particles stuck to it.
Paper particles stuck to adapter
Cleaned adapter
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
147
Paper does not collect in the paper
basket or is creased or folded when
the paper basket is used.
o
Does the print job require a lot of ink, or is the
humidity of the workplace high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
❏Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
❏The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
❏The paper creases and does not collect well in the
paper basket: Resume printing after closing the
paper basket. Before the paper ejected from the
printer touches the floor, take it in both hands
close to the paper eject guides and continue to
lightly support it until printing is complete.
Roll paper jam
To remove jammed paper, follow the steps below:
A
Open the roll paper cover, and then cut the paper
above the paper insertion slot using a
commercially available cutter.
B
Rewind the roll paper.
C
Open the front cover.
c
Important:
Do not touch the cables around the print head.
Failure to observe this precaution could
damage the printer.
D
Using your hand, slowly move the print head to
the side that is not jammed with paper.
c
Important:
Other than when you are removing paper
jams, do not touch the print head. If you touch
the print head with your hand, static
electricity may cause a malfunction.
E
Remove the jammed paper.
Do not touch the rollers, ink absorbing areas, or
ink tubes.
F
Close the front cover.
G
Turn the printer off and then back on.
H
Reload the paper and resume printing.
U “Loading Roll Paper” on page 22
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
148
c
Important:
Before you reload the roll paper, cut the edge
straight horizontally. Cut any wavy or creased
sections. If there is a problem at the edge, decreased
print quality and paper jams may occur.
Cut sheets jam
To remove jammed paper, follow the steps below:
A
Open the front cover.
c
Important:
Do not touch the cables around the print head.
Failure to observe this precaution could
damage the printer.
B
Using your hand, slowly move the print head to
the side that is not jammed with paper.
c
Important:
Other than when you are removing paper
jams, do not touch the print head. If you touch
the print head with your hand, static
electricity may cause a malfunction.
C
Remove the jammed paper.
Do not touch the rollers, ink absorbing areas, or
ink tubes.
D
Close the front cover.
E
Turn the printer off and then back on.
F
Reload the paper and resume printing.
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
Others
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the P
button on the control panel is pressed. The delay can
be changed from the General Settings menu.
U “General Settings” on page 106
Color ink runs out quickly even when
printing in the Black&White mode or
when printing black data.
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform Print
Head Cleaning or Power Cleaning, inks of all colors
will be used. (This is true even if you are currently
printing in black and white.)
U “Cleaning the print head” on page 116
SC-P9500 Series/SC-P7500 Series User's Guide
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The paper is not cut cleanly.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U “Replacing the Cutter” on page 125
A light is visible inside the printer.
o
This is not a failure.
The light is a light inside the printer.
The administrator password has been
lost
oShould you forget the administrator password,
contact your dealer or Epson Support.
Head cleaning is performed
automatically
oThe printer may automatically perform head cleaning
to ensure print quality.
The noise made by the drying fan
during color measurement is slightly
louder than in previous models.
o
This is not a failure.
Depending on the usage environment, the noise
made by the drying fan during color measurement
may be slightly louder than in previous models.
When an error occurs during color
measurement (when using the
SpectroProofer mounter), the colors
do not match even after performing
color calibration
o
Are the temperature and humidity within the
range specified for the printer (during
operation) and paper?
If the color measurement chart is printed outside the
recommended environmental conditions, the correct
color measurement is not acquired. See the manuals
supplied with the printer and paper for the
recommended environmental conditions.
Recommended environment for the printer U
“Specifications Table” on page 176
o
Do the RIP or application print settings differ
from the actual print conditions?
Printing cannot be performed correctly if the paper
type or black ink type differ from the RIP or application
settings. Check the paper type loaded in the printer
and the black ink type settings are correct.
o
Was the color measurement chart printed
with clogged nozzles?
Check that there is no visible banding (horizontal lines
at regular intervals) in the color measurement chart. If
a color measurement chart is printed with clogged
nozzles, the correct color measurement result cannot
be acquired. If there are clogged nozzles, perform
head cleaning, and then print the color measurement
chart again.
U “Cleaning the print head” on page 116
o
Are there stains or scratches on the color
measurement chart, or does ink peel off?
If there are stains or scratches on the color
measurement chart, or if ink peels off, the correct color
measurement result cannot be acquired. Reprint the
color measurement chart.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
150
o
Is the color measurement chart sufficiently
dry?
If the ink has not dried sufficiently, the correct color
measurement result cannot be acquired. When using
commercially available paper, if the drying time is not
increased beyond the standard time, ink will not be
dried sufficiently. Set a longer drying time in the RIP or
application you are using. See the manual supplied
with the RIP or application for more information in
setting the drying time. See the manual supplied with
the paper for more information on the drying
condition.
o
Was custom paper information registered?
When performing calibration for commercially
available paper, use one of the following methods to
register custom paper information.
❏Register using Epson Media Installer.
❏Register using the printer's control panel.
U “When there is no paper information on the
control panel or in the driver” on page 31
o
Is any external light (direct sunlight) entering
the printer when performing color
measurement?
If any external light enters the printer, the correct
color measurement result cannot be acquired.
Prevent external light from entering the printer.
Cannot update the firmware for the
printer
o
Are there any jobs in progress or outstanding
jobs on the printer?
Wait for the jobs to finish being processed or cancel
the jobs.
Printing stops when printing in a VPN
(Virtual Private Network)
environment
o
Try setting the network setting to
100Base-TX Auto.
You can set this from Settings - General Settings -
Network Settings - Quality Options on the control
panel.
You can also change network settings in Web Config
or Epson Device Admin.
o
Print using the optional hard disk unit. Store
the print data in the hard disk unit before
printing.
Select Print after Transmission Completed or Print
Mode - Save only in the printer driver's Hard Disk Unit
Settings.
The printer turned off due to a power
cut
o
Turn off the printer, and then turn it back on.
When the printer is not turned off normally, the print
head may not be capped correctly. If the print head is
left uncapped for a long time, the print quality may
decline.
When you turn on the printer, capping is performed
automatically after a few minutes.
Also, if the printer is turned off during calibration, data
transmission and writing adjustment values may not
be performed correctly. When the date is initialized,
the adjustment values are also initialized.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
151
Appendix
Options and Consumable Products
The following options and consumable products are available for use with your printer. (As of November, 2019)
For the latest information, see the Epson Web site.
Epson Special Media
U “Epson Special Media Table” on page 156
Ink cartridges
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under
certain circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not be displayed, and use of non-genuine ink is recorded for possible
use in service support.
U “Replacing Ink Cartridges” on page 123
SC-P9500/SC-P7500
Color Name
Part number
700 ml 350ml
Photo Black T44J1 T44Q1
Cyan T44J2 T44Q2
Vivid Magenta T44J3 T44Q3
Yellow T44J4 T44Q4
Light Cyan T44J5 T44Q5
Vivid Light Magenta T44J6 T44Q6
Light Black T44J7 T44Q7
Matte Black T44J8 T44Q8
Light Light Black T44J8 T44Q9
Orange T44JA T44QA
Green T44JB T44QB
Violet T44JD T44QD
SC-P9500 Series/SC-P7500 Series User's Guide
Appendix
152
SC-P9570/SC-P7570
Color Name
Part number
700 ml 350 ml 150ml
Photo Black T44H1 T44P1 T44W1
Cyan T44H1 T44P2 T44W2
Vivid Magenta T44H3 T44P3 T44W3
Yellow T44H4 T44P4 T44W4
Light Cyan T44H5 T44P5 T44W5
Vivid Light Magenta T44H6 T44P6 T44W6
Light Black T44H7 T44P7 T44W7
Matte Black T44H8 T44P8 T44W8
Light Light Black T44H9 T44P9 T44W9
Orange T44HA T44PA T44WA
Green T44HB T44PB T44WB
Violet T44HD T44PD T44WD
SC-P9580/SC-P7580
Color Name
Part number
700 ml 350 ml
Photo Black T44L1 T44S1
Cyan T44L2 T44S2
Vivid Magenta T44L3 T44S3
Yellow T44L4 T44S4
Light Cyan T44L5 T44S5
Vivid Light Magenta T44L6 T44S6
Light Black T44L7 T44S7
Matte Black T44L8 T44S8
Light Light Black T44L9 T44S9
Orange T44LA T44SA
Green T44LB T44SB
Violet T44LD T44SD
SC-P9500 Series/SC-P7500 Series User's Guide
Appendix
153
Others
Product Part number Explanation
Maintenance Box T6997 Replacement part for when the message Not Enough
Space is displayed for the maintenance box.
U “Replacing Maintenance Box” on page 124
Auto Cutter Spare Blade C12C815331 U “Replacing the Cutter” on page 125
Roll Media Adapter SCRPA3 When loading roll paper, these attach to both ends of the
paper core.
U “Loading and Removing the Roll Paper” on page 22
Borderless Replacement Pad Kit C13S210102 Absorption pads for borderless printing.
U “The reverse side of the printed paper is soiled.” on
page 142
SpectroProofer Mounter 44"
*1
C12C890521 When the optional color measurement device ILS30EP is
installed and attached to the printer, color measurement is
automatically performed for printed material. See the
manual supplied with the mounter for more information
on installing.
You need a commercially available software RIP to use the
mounter.
SpectroProofer Mounter 24"
*2
C12C890531
ILS30EP C12C932021 Color measurement device installed on the mounter. See
the manual supplied with the color measurement device
for more information on installing on the mounter.
Auto Take-up Reel Unit
*1
C12C815323 Automatically winds printed roll paper around the paper
core. See the manual supplied with the Auto Take-up Reel
Unit for more information on installing.
Use U “Using the Auto Take-up Reel Unit (SC-P9500
Series Only)” on page 38
Hard Disk Unit C12C934551 U “Using the Optional Hard Disk Unit” on page 51
Adobe
®
PostScriptR 3
™
Expansion Unit
C12C934571 This unit allows you to use the printer as a PostScript
printer.
For information on using the unit, see the documentation
supplied with the Adobe PostScript 3 Expansion Unit.
Roll Paper Belt C12C890121 This holder keeps roll paper from unrolling after it is
removed from the printer.
U “Removing Roll Paper” on page 26
Epson Edge Print C12C934181 Genuine Epson software RIP.
*1 Only for the SC-P9500 Series.
*2 Available for the SC-P7500 Series.
SC-P9500 Series/SC-P7500 Series User's Guide
Appendix
154
Absorption pad replacement kit (absorption pads for borderless
printing)
The pad replacement kit contains three types of borderless printing pad. The type of pad depends on where the
absorption pads for borderless printing are installed.
SC-P9500 Series
SC-P7500 Series
A: Notched type
B: Straight type
C: Wide type
See the following for the installation instructions.
U “The reverse side of the printed paper is soiled.” on page 142
SC-P9500 Series/SC-P7500 Series User's Guide
Appendix
155
Supported Media
We recommend you use the following Epson special media for high-quality printing results.
Note:
For information about the media types and appropriate settings for printing on paper other than Epson special media or
when using raster image processing (RIP) software, see the documentation supplied with the paper, or contact the dealer of
the paper or the manufacturer of the RIP.
Epson Special Media Table
Roll Paper
Premium Glossy Photo Paper (250)
Paper Thickness 0.27 mm
Roll core size 3 inches
Paper Type (printer driver) Photo Paper - Premium Glossy Photo Paper (250)
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumGlossyPhotoPaper250.icc
Paper Width 406 mm/16 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Available for all paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Premium Semigloss Photo Paper (250)
Paper Thickness 0.27 mm
Roll core size 3 inches
Paper Type (printer driver) Photo Paper - Premium Semigloss Photo Paper (250)
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumSemiglossPhotoPaper250.icc
Paper Width 406 mm/16 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
SC-P9500 Series/SC-P7500 Series User's Guide
Appendix
156
Borderless Printing Available for all paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Premium Luster Photo Paper (260)
Paper Thickness 0.27 mm
Roll core size 3 inches
Paper Type (printer driver) Photo Paper - Premium Luster Photo Paper (260)
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumLusterPhotoPaper260.icc
Paper Width 254 mm/10 inches
300mm
406 mm/16 inches
508 mm/20 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Paper that is 508 mm/20 inches wide is not supported.
Available for other paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Paper that is 254 mm/10 inches wide is not supported.
Printed side out and printed side in winding is available for other paper widths.
Premium Semimatte Photo Paper (260)
Thickness 0.268 mm
Roll core size 3 inches
Paper Type (printer driver) Photo Paper - Premium Semimatte Photo Paper (260)
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_PremiumSemimattePhotoPaper250.icc
Paper Width 406 mm/16 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Available for all paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
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Premium Glossy Photo Paper (170)
Paper Thickness 0.18 mm
Roll core size 2 inches
Paper Type (printer driver) Photo Paper - Premium Glossy Photo Paper (170)
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumGlossyPhotoPaper170.icc
Paper Width 420 mm/A2
610 mm/24 inches
728 mm/B1
*
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Paper that is 420 mm/A2 wide is not supported.
Available for all paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Premium Semigloss Photo Paper (170)
Paper Thickness 0.18 mm
Roll core size 2 inches
Paper Type (printer driver) Photo Paper - Premium Semigloss Photo Paper (170)
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumSemiglossPhotoPaper170.icc
Paper Width 420 mm/A2
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Paper that is 420 mm/A2 wide is not supported.
Available for other paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Photo Paper Gloss 250
Thickness 0.25 mm
Roll core size 3 inches
Paper Type (printer driver) Photo Paper Gloss 250
Type of black ink Photo Black (BK)
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ICC profile EPSON_SC-P9500_7500_PhotoPaperGloss250.icc
Paper Width 432 mm/17 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Available for all paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
EPSON Proofing Paper White Semimatte
Paper Thickness 0.2 mm
Roll core size 3 inches
Paper Type (printer driver) Epson Proofing Paper White Semimatte
Type of black ink Photo Black (BK)
ICC profile SC-P9000_P7000_Series Pro Photo250(G).icc
Paper Width 329 mm/13 inches
432 mm/17 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Paper that is 329 mm/13 inches wide is not supported.
Printed side out and printed side in winding is available for other paper widths.
EPSON Proofing Paper Commercial
Thickness 0.196 mm
Roll core size 3 inches
Paper Type (printer driver) EPSON Proofing Paper
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_ProofingPaperCommercial.icc
Paper Width 329 mm/13 inches
432 mm/17 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
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Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for all paper widths.
Auto Take-up Reel Unit Paper that is 329 mm/13 inches wide is not supported.
Printed side out and printed side in winding is available for other paper widths.
Singleweight Matte Paper
Paper Thickness 0.14 mm
Roll core size 2 inches
Paper Type (printer driver) Singleweight Matte
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_SingleweightMattePaper.icc
Paper Width 419 mm/16.5 inches
432 mm/17 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Paper that is 419 mm/16.5 inches wide is not supported.
Available for other paper widths.
Auto Color Measurement Device Mounter Not supported
Auto Take-up Reel Unit Printed out side winding is available for all paper widths.
However, for 610 mm/24 inch, 914 mm/36 inch, and 1,118 mm/44 inch paper, you
need to use the tensioner attached to the auto take-up reel unit.
Doubleweight Matte Paper
Thickness 0.21 mm
Roll core size 2 inches
Paper Type (printer driver) Doubleweight Matte
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_DoubleweightMattePaper.icc
Paper Width 610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Available for all paper widths.
Auto Color Measurement Device Mounter Available for all paper widths.
However, color measurement accuracy is not guaranteed.
Auto Take-up Reel Unit Printed out side winding is available for all paper widths.
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Enhanced Matte Paper
Paper Thickness 0.2 mm
Roll core size 3 inches
Paper Type (printer driver) Enhanced Matte
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_EnhancedMattePaper.icc
Paper Width 432 mm/17 inches
610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for all paper widths.
However, color measurement accuracy is not guaranteed.
Auto Take-up Reel Unit Printed out side winding is available for all paper widths.
Watercolor Paper - Radiant White
Thickness 0.29 mm
Roll core size 3 inches
Paper Type (printer driver) Watercolor Paper - Radiant White
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_WatercolorPaper-RadiantWhite.icc
Paper Width 610 mm/24 inches
914 mm/36 inches
*
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for all paper widths.
However, color measurement accuracy is not guaranteed.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
UltraSmooth Fine Art Paper
Thickness 0.32 mm
Roll core size 3 inches
Paper Type (printer driver) UltraSmooth Fine Art Paper
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_UltraSmoothFineArtpaper.icc
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Paper Width 432 mm/17 inches
610 mm/24 inches
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for all paper widths.
However, color measurement accuracy is not guaranteed.
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Enhanced Synthetic Paper
Thickness 0.12 mm
Roll core size 2 inches
Paper Type (printer driver) Enhanced synthetic
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_EnhancedSyntheticPaper.icc
Paper Width 610 mm/24 inches
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Enhanced Adhesive Synthetic Paper
Thickness 0.17 mm
Roll core size 2 inches
Paper Type (printer driver) Enhanced adhesive synthetic
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_EnhancedAdhesiveSyntheticPaper.icc
Paper Width 610 mm/24 inches
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Enhanced Low Adh. Syn.
Paper Thickness 0.18 mm
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Roll core size 2 inches
Paper Type (printer driver) Enhanced Low Adhesive Synthetic
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_EnhancedLowAdhesiveSyntheticPaper.icc
Paper Width 610 mm/24 inches
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Backlight Film Roll
Paper Thickness 0.14 mm
Roll core size 2 inches
Paper Type (printer driver) Backlight Film Roll BK
Backlight Film Roll MB
Type of black ink Photo Black (BK), Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_BacklightFilm_PK_BK.icc
EPSON_SC-P9500_7500_BacklightFilm_MK_MB.icc
Paper Width 610 mm/24 inches
1118 mm/44 inches
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Cut sheet
Premium Glossy Photo Paper
Paper Thickness 0.27 mm
Paper Type (printer driver) Epson Photo Paper
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumGlossyPhotoPaper.icc
Paper Width A3
S-B/A3+
A2
Borderless Printing Not supported
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Auto Color Measurement Device Mounter Not supported
Premium Semigloss Photo Paper
Paper Thickness 0.27 mm
Paper Type (printer driver) Premium Semigloss Photo Paper
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumSemiglossPhotoPaper.icc
Paper Width A3
S-B/A3+
A2
Borderless Printing Not supported
Auto Color Measurement Device Mounter Only A2 size is supported.
Premium Luster Photo Paper
Paper Thickness 0.27 mm
Paper Type (printer driver) Premium Luster Photo Paper
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_PremiumLusterPhotoPaper.icc
Paper Width S-B/A3+
A2
Borderless Printing Not supported
Auto Color Measurement Device Mounter Only A2 size is supported.
EPSON Proofing Paper White Semimatte
Paper Thickness 0.2 mm
Paper Type (printer driver) Epson Proofing Paper White Semimatte
Type of black ink Photo Black (BK)
ICC profile EPSON_SC-P9500_7500_ProofingPaperWhiteSemimatte.icc
Paper Width S-B/A3+
A3++
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
Photo Quality Ink Jet Paper
Thickness 0.12 mm
Paper Type (printer driver) Photo Quality Ink Jet Paper
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Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_PhotoQualityInkJetPaper.icc
Paper Width A3
S-B/A3+
A2
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
Archival Matte Paper
Paper Thickness 0.2 mm
Paper Type (printer driver) Archival Matte Paper
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_ArchivalMattePaper.icc
Paper Width A3
S-B/A3+
A2
US-C
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for A2 and US-C width.
However, color measurement accuracy is not guaranteed.
Enhanced Matte Paper
Paper Thickness 0.2 mm
Paper Type (printer driver) Enhanced Matte
Type of black ink Matte Black (MB)
ICC profile SC-P9000_P7000_Series Pro Photo250(G).icc
Paper Width A2
US-C
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Supported.
However, color measurement accuracy is not guaranteed.
Watercolor Paper - Radiant White
Thickness 0.29 mm
Paper Type (printer driver) Watercolor Paper - Radiant White
Type of black ink Matte Black (MB)
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ICC profile EPSON_SC-P9500_7500_WatercolorPaper-RadiantWhite.icc
Paper Width S-B/A3+
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
UltraSmooth Fine Art Paper
Thickness 0.46 mm
UltraSmooth Fine Art Paper Watercolor Paper - Radiant White
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_UltraSmoothFineArtpaper.icc
Paper Width S-B/A3+
A2
US-C
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for A2 and US-C.
However, color measurement accuracy is not guaranteed.
Velvet Fine Art Paper
Thickness 0.48 mm
UltraSmooth Fine Art Paper Velvet Fine Art Paper
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_VelvetFineArtPaper.icc
Paper Width S-B/A3+
A2
US-C
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Available for A2 and US-C.
However, color measurement accuracy is not guaranteed.
Enhanced Matte Poster Board
Thickness 1.3 mm
Paper Type (printer driver) Enhanced Matte Poster Board
Type of black ink Matte Black (MB)
ICC profile EPSON_SC-P9500_7500_EnhancedMattePosterBoard.icc
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Paper Width 610 mm (24") × 762 mm (30")
762 mm (30") × 1016 mm (40")
*
* SC-P7500 Series is not supported.
Borderless Printing Not supported
Auto Color Measurement Device Mounter Not supported
Supported Commercially Available Paper
When using commercially available paper, make sure you register the paper information.
U “Before Printing on Commercially Available Paper” on page 168
This printer supports the following paper specifications for non-Epson media.
c
Important:
❏Do not use paper that is wrinkled, scuffed, torn, or dirty.
❏Although plain paper and recycled paper manufactured by other companies can be loaded and fed in the
printer as long as they meet the following specifications, Epson cannot guarantee the print quality.
❏Although other paper types manufactured by other companies can be loaded in the printer as long as they
meet the following specifications, Epson cannot guarantee the paper feeding and print quality.
❏When using the SpectroProofer mounter, see the documentation supplied with your software RIP.
Roll Paper
Roll core size 2 inch and 3 inch
Roll paper outer diameter 2-inch core: 103 mm or less
3-inch core: 150 mm or less
Paper Width SC-P9500 Series: 254 mm (10 inches) to 1,118 mm (44 inches)
SC-P7500 Series: 254 mm (10 inches) to 610 mm (24 inches)
Thickness 0.08 mm to 0.5 mm
Cut sheet
Paper Width SC-P9500 Series: 210 mm (A4) to 1,118 mm (44 inches)
SC-P7500 Series: 210 mm (A4) to 620 mm
*1
Paper Length
*2
SC-P9500 Series: 297.4 mm to 1,580 mm (B0+)
SC-P7500 Series: 297.4 mm to 914 mm (A1+)
Thickness 0.08 mm to 0.5 mm (0.5 mm to 1.5 mm for thick paper)
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*1 The printable area is 610 mm (24 inches).
U “Cut Sheets Printable Area” on page 48
*2 762 mm for thick paper.
254 mm/10 inch, 300 mm/11.8 inch, Super A3/B/329 mm/13 inch, 406 mm/16 inch, US C/ 432 mm/17 inch, B2/515
mm, A1/594 mm, Super A1/610 mm/24 inch, B1/728 mm
*
, Super A0/914 mm/36 inch
*
, Super B0/1,118 mm/44 inch
*
*Only for SC-P9500 Series
Before Printing on Commercially Available Paper
Note:
❏Be sure to check the paper characteristics (such as if the paper is glossy, the material, and the thickness) in the manual
provided with the paper or contact the dealer of the paper.
❏Test the print quality with this printer before purchasing a large amount of paper.
When using paper such as baryta, matte fine art paper, matte canvas, satin canvas, Japanese paper, thin Japanese paper,
or non-Epson media (Custom Paper), make the paper configuration according to the paper characteristics before
printing. Printing without making configuring may cause wrinkles, rubbing, uneven colors, and so on.
Make sure you set the following four items.
Select Reference
Paper
The optimum settings for using different types of Epson special media have already been registered to
this printer.
Check the following, and then select the Epson special media type or general paper settings that are
closest to the paper you are using.
General paper settings
General paper settings have not been optimized for any specific paper type. You can then optimize the
settings according to the paper provided by the user.
❏Photo Paper: Baryta
❏Fine Art Paper: Matte fine art paper, thin Japanese paper, Japanese paper
❏Canvas: satin canvas, matte canvas
❏Plain paper: Plain paper
❏Glossy paper: Photo Paper or Proofing Paper
❏Thick paper that is not glossy: Matte Paper
❏Thin, soft paper that is not glossy; Plain paper
❏Canvas-like paper: Canvas
❏Cotton paper with an uneven surface: Fine Art Paper
❏Special media such as film, cloth, poster board, and tracing paper: Others
Paper Thickness Set the thickness of the paper. If you do not know the paper thickness, check the manual supplied with the
paper or the paper supplier.
This allows you to reduce the grainy feeling and scuff marks in print outs, as well as differences in the print
position and color.
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168
Roll core size Set the paper core size for the roll paper being loaded.
Paper Feed Offset Optimizes the paper feed when printing. By adjusting the gap between the data size and the print size,
you can reduce the chance of banding (horizontal banding) or uneven colors.
Example of entering settings
When printing at a data size of 100 mm and a print size of 101 mm, the offset is 1.0%. Therefore, you would
enter a value of -1.0%.
c
Important:
If you change one item set in the Paper menu, you need to perform Paper Feed Offset again.
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169
Make custom paper settings on the
control panel
A
Select General Settings - Printer Settings -
Custom Paper Setting on the control panel.
B
Select a paper number from 1 to 30 to save the
settings.
C
Set the paper information.
Make sure you set the following items.
❏Change Reference Paper
❏Paper Thickness
❏Roll Core Diameter (roll paper only)
❏Paper Feed Offset
See the following for details on the other settings.
U “Menu List” on page 101
When using this from the printer driver, select "Use
Printer Settings" in "Paper Type".
PANTONE Color
Explanation
There are many variables in the process reproduction of
colors generated by the SC-P9500 Series/SC-P7500
Series, any one of which may affect the quality of the
PANTONE Color simulation.
For optimal results, we recommend that the following
driver and materials use.
Print Quality (Printer Driver): Max Quality
Media: Epson Proofing Paper White Semimatte
Ink: Genuine Epson ink
Notes When Moving or
Transporting the Printer
This section describes precaution when moving and
transporting the product.
Notes When Moving the Printer
This section assumes that the product is being moved to
another location on the same floor without traversing
stairs, ramps, or lifts. See the following section for
information on moving the printer between floors or to
another building.
U “Notes on Transporting” on page 171
Caution:
Do not tilt the product more than 10 degrees
forward or back while moving it. Failure to observe
this precaution could result in the printer falling
over, causing accidents.
c
Important:
Do not remove the ink cartridges. Failure to observe
this precaution could cause the print head nozzles to
dry out.
Getting Ready
A
Confirm that the printer is off.
B
Disconnect the power cords and all other cables.
C
Place the roll section of the paper basket as shown
in the image.
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170
D
Remove the optional auto take-up reel unit or
SpectroProofer mounter if they are installed.
U Setup Guide (booklet) supplied with
optional items
E
Unlock the casters.
F
Move the printer.
c
Important:
Use the casters to move the printer indoors a
short distance over a level floor. They can not
be used for transport.
Notes on Transporting
Make the following preparations in advance before
transporting the printer.
❏Touch Maintenance - Keeping/Transporting
Preparation - Personal Transport Preparation
from the control panel. Ink is discharged. When the
ink has been discharged, the printer turns off.
❏Disconnect all of the cables.
❏Remove any paper.
❏Remove any optional components if they are
installed.
To remove the optional components, see the Setup
guide included with each of them, and then reverse
the attachment procedure.
Furthermore, repack it using the original box and
packing materials to protect it from shock and
vibration.
When packing, make sure you install protective
material to secure the print head.
See the "Setup Guide" (booklet) supplied with the
printer for the installation method, and install in the
original location before the printer was removed.
Caution:
❏The printer is heavy. When you pack or move
the printer, use four or more people when
carrying it. Also, make sure there is another
person to guide the people carrying the printer.
❏When you lift the printer, maintain a natural
posture.
❏When you lift the printer, place your hands at
the locations indicated in the following
illustration.
If you lift the printer while holding other
sections, you may be injured. For example, you
may drop the printer or your fingers may be
pinched when lowering the printer.
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171
When you move the printer while packaging it, place
your hands at the positions in the illustration, and then
lift.
c
Important:
❏Only hold the required area; otherwise, the
printer may be damaged. Failure to observe this
precaution could damage the printer.
❏Move and transport the printer with ink
cartridges installed. Do not remove the ink
cartridges; otherwise, the nozzles may be
clogged and make it impossible to print, or ink
may leak.
Notes when reusing the printer
After moving or transporting the printer, follow the
steps below to put it into a ready status.
See the Choosing a Place for the Printer section of the
"Setup Guide" (booklet) in advance to make sure the
location is suitable for installing the printer.
A
See the "Setup Guide" to install the printer.
U "Setup Guide" (booklet)
c
Important:
Make sure you lock the casters after installing
the printer.
B
Follow the on-screen instructions to fill the ink.
C
Check the print head nozzles.
U “Print Head Nozzle Check” on page 115
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System Requirements
Software for this printer can be used in the following environments. (As of November, 2019)
Supported OS and other elements may change.
For the latest information, see the Epson Web site.
Printer Driver
Windows
Operating system Windows 10 / Windows 10 x64
Windows 8.1/Windows 8.1 x64
Windows 8/Windows 8 x64
Windows 7 / Windows 7 x64
Windows Vista / Windows Vista x64
Windows XP / Windows XP x64
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008
Windows Server 2003 R2
Windows Server 2003 SP2 or later
CPU Intel Core2 Duo 3.05 GHz or more
Available memory space 1 GB or more
Hard disk (Available volume to install) 32 GB or more
Display resolution WXGA (1280×800) or better
Connection method with the printer
*
USB connection or wired LAN connection
* For details on the connection methods (interface specifications), see the following.
U “Specifications Table” on page 176
Mac
Operating system Mac OS X v10.6.8 or later
CPU Intel Core2 Duo 3.05 GHz or more
Available memory space 1 GB or more
Hard disk (Available volume to install) 32 GB or more
Display resolution WXGA+ (1440×900) or better
Connection method with the printer
*
USB connection or wired LAN connection
* For details on the connection methods (interface specifications), see the following.
U “Specifications Table” on page 176
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173
Web Config
Web Config is software installed in the printer that will run in a web browser on a computer or smart device connected
to the same network as the printer.
U Administrator's Guide
Windows
Browser Internet Explorer 11, Microsoft Edge, Firefox
*1
, Chrome
*1
Connection method with the
printer
*2
Wired LAN connection
*1 Use the latest version.
*2 See the following for details on the network interfaces.
U “Specifications Table” on page 176
Mac
Browser Safari
*1
, Firefox
*1
, Chrome
*1
Connection method with the
printer
*2
Wired LAN connection
*1 Use the latest version.
*2 See the following for details on the network interfaces.
U “Specifications Table” on page 176
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174
Epson Edge Dashboard
c
Important:
Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements.
If these requirements are not met, the software cannot monitor the printer correctly.
❏Disable your computer's hibernate function.
❏Disable the sleep function so that the computer does not enter sleep status.
Windows
Operating system Windows 10 / Windows 10 x64
Windows 8.1/Windows 8.1 x64
Windows 8/Windows 8 x64
Windows 7 SP1 / Windows 7 x64 SP1
CPU Multi-core processor (3.0 GHz or faster recommended)
Available memory space 4 GB or more
Hard disk
(Available volume to install)
2 GB or more
Display resolution 1280 x 1024 or higher
Connection method with the printer High Speed USB
Ethernet 1000Base-T
Browser Internet Explorer 11
Microsoft Edge
Mac
Operating system Mac OS X 10.7 Lion or later
CPU Multi-core processor (3.0 GHz or faster recommended)
Available memory space 4 GB or more
Hard disk
(Available volume to install)
2 GB or more
Display resolution 1280 x 1024 or higher
Connection method with the printer High Speed USB
Ethernet 1000Base-T
Browser Safari 6 or higher
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175
Specifications Table
The (A) to (D) letters used in the table represent the
printer models as shown below.
(A): SC-P9500 Series
(B): SC-P7500 Series
Printer Specifications
Printing method PrecisionCore inkjet technology
Nozzle configura-
tion
800 nozzles x 12 colors
(Cyan, Vivid Magenta, Yellow,
Light Cyan, Vivid Light Magenta,
Orange, Green, Violet, Photo
Black, Matte Black, Gray, Light
Gray)
Resolution (maxi-
mum)
2400 × 1200 dpi
Control code ESC/P raster (undisclosed
command)
Media feed method Friction feed
Built-in memory 2.0 GB
Rated voltage AC100-240 V
Rated frequency 50/60 Hz
Rated current 3.4 - 1.6 A
Power consumption
In use (A): Approx. 110 W
(B): Approx. 85 W
Ready mode Approx. 32 W
Sleep mode Approx. 3.4 W
Power off Approx. 0.3 W
Temperature
In use 10 to 35 ˚C (15 to 25˚C is
recommended)
In storage (Before
unpacking)
-20 to 60 ˚C (Within 120 hours at 60
˚C, within a month at 40 ˚C)
In storage (After
unpacking)
Ink charged: -10 to 40 ˚C (Within a
month at 40 ˚C)
After ink discharged
*1
: -20 to 25 ˚C
(Within a month at 25 ˚C)
Printer Specifications
Humidity
In use 20 to 80% (40 to 60% is
recommended, without
condensation)
In storage 5 to 85% (without condensation)
Temperature and humidity range for operating (the range
shown by diagonal lines is recommended)
Dimensions (Width x Depth x Height)
Printing
*2
(A): 1909 x 2211 x 1218 mm
(B): 1401 x 2211 x 1218 mm
Storage (A): 1909 x 667 x 1218 mm
(B): 1401 x 667 x 1218 mm
Weight
*3
(A): Approx. 153.8 kg
(B): Approx. 121.8 kg
*1 Use the Keeping/Transporting Preparation menu in the
Maintenance menu to discharge ink from the printer.
U User's Guide (online manual)
*2 With the paper basket open
*3 Not including the ink cartridges
c
Important:
Use the printer at an altitude of 2000 m or less.
Interface Specifications
USB port for a com-
puter
Hi-Speed USB
SC-P9500 Series/SC-P7500 Series User's Guide
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176
Interface Specifications
Ethernet
*1
Standards
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)
IEEE802.3az (Energy Efficient
Ethernet)
*2
Network Printing
Protocols/Func-
tions
*3
EpsonNet Print (Windows)
Standard TCP/IP (Windows)
WSD Printing (Windows)
Bonjour Printing (Mac)
IPP Printing (Mac)
Printing from FTP client
Security Protocols SSL/TLS (HTTPS Server/Client,
IPPS)
IEEE802.1X
IPsec/IP Filtering
SMTPS (STARTTLS, SSL/TLS)
SNMPv3
*1 Use a category 5 or higher STP (Shielded twisted pair) cable.
*2 The connected device should comply with IEEE802.3az
standards.
*3 EpsonNet Print supports IPv4 only. The others support both
IPv4 and IPv6.
Ink Specifications
Type Special ink cartridges
Pigment ink (Cyan, Vivid Magenta, Yellow, Light
Cyan, Vivid Light Magenta, Orange,
Green, Violet, Photo Black, Matte
Black, Gray, Light Gray)
Use by date See the date printed on the
package (at normal temperature)
Print quality guar-
antee expiry
One year (after installing to the
printer)
Storage temperature
Uninstalled -20 to 40˚C (Within four days at -20
˚C, within a month at 40 ˚C)
Installed -10 to 40˚C (Within four days at -10
˚C, within a month at 40 ˚C)
Transporting -20 to 60˚C (Within four days at -20
˚C, within a month at 40 ˚C, within
72 hours at 60 ˚C)
Cartridge capacities 700 ml, 350 ml, 150 ml
c
Important:
❏We recommend that you remove and shake the
installed ink cartridges once every six months to
ensure good print quality.
❏The ink freezes if left at below -20 ˚C for a long
time. If it does freeze, leave it at room
temperature (25˚C) for at least four hours.
❏Do not refill the ink cartridges.
SC-P9500 Series/SC-P7500 Series User's Guide
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177
Where To Get Help
Technical Support Web
Site
Epson's Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
https://support.epson.net/
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
https://www.epson.com
Then, select the support section of your local Epson
Web site.
Contacting Epson
Support
Before Contacting Epson
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson support will be able to help you much more
quickly if you give them the following information:
❏Product serial number
(The serial number label is usually on the back of the
product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in
the product software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications
you normally use with your product
SC-P9500 Series/SC-P7500 Series User's Guide
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178
Help for Users in North America
Epson provides the technical support services listed
below.
Internet Support
Visit Epson’s support website at https://epson.com/
support and select your product for solutions to
common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Dial: (562) 276‐1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday through
Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may apply.
Before you call Epson for support, please have the
following information ready:
❏Product name
❏Product serial number
❏Proof of purchase (such as a store receipt) and date
of purchase
❏Computer configuration
❏Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon
cartridges, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase
online at https://www.epsonstore.com (U.S. sales) or
https://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web (https://
www.epson.com.tw)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson HelpDesk
(Phone: +0800212873)
Our HelpDesk team can help you with the following
over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
Telephone
number
Fax
number
Address
02-23416969 02-23417070 No.20, Beiping E. Rd.,
Zhongzheng Dist.,
Taipei City 100, Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5,
Nanjing E. Rd.,
Songshan Dist., Taipei
City 105, Taiwan
02-32340688 02-32340699 No.1, Ln. 359, Sec. 2,
Zhongshan Rd.,
Zhonghe City, Taipei
County 235, Taiwan
039-605007 039-600969 No.342-1, Guangrong
Rd., Luodong
Township, Yilan County
265, Taiwan
038-312966 038-312977 No.87, Guolian 2nd Rd.,
Hualien City, Hualien
County 970, Taiwan
03-4393119 03-4396589 5F., No.2, Nandong Rd.,
Pingzhen City, Taoyuan
County 32455, Taiwan
(R.O.C.)
SC-P9500 Series/SC-P7500 Series User's Guide
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179
Telephone
number
Fax
number
Address
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1,
Jingguo Rd., North
Dist., Hsinchu City 300,
Taiwan
04-23011502 04-23011503 3F., No.30, Dahe Rd.,
West Dist., Taichung
City 40341, Taiwan
(R.O.C.)
04-23805000 04-23806000 No.530, Sec. 4, Henan
Rd., Nantun Dist.,
Taichung City 408,
Taiwan
05-2784222 05-2784555 No.463, Zhongxiao Rd.,
East Dist., Chiayi City
600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N.
Rd., North Dist., Tainan
City 704, Taiwan
07-5520918 07-5540926 1F., No.337, Minghua
Rd., Gushan Dist.,
Kaohsiung City 804,
Taiwan
07-3222445 07-3218085 No.51, Shandong St.,
Sanmin Dist.,
Kaohsiung City 807,
Taiwan
08-7344771 08-7344802 1F., No.113, Shengli Rd.,
Pingtung City,
Pingtung County 900,
Taiwan
Help for Users in Australia/New
Zealand
Epson Australia/New Zealand wishes to provide you
with a high level of customer service. In addition to your
product documentation, we provide the following
sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and
resolve problems. The dealer should always be the first
call for advise on problems; they can often solve
problems quickly and easily as well as give advise on the
next step to take.
Internet URL
Australia
https://www.epson.com.au
New Zealand
https://www.epson.co.nz
Access the Epson Australia/New Zealand World Wide
Web pages.
The site provides a download area for drivers, Epson
contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and
operating your Epson product. Our Pre-sales Helpdesk
staff can provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
The Helpdesk numbers are:
Australia Phone: 1300 361 054
Fax: (02) 8899 3789
New Zealand Phone: 0800 237 766
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
Sources of information, support, and services available
from Epson Singapore are:
World Wide Web
(https://www.epson.com.sg)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), Sales
Enquiries, and Technical Support via e-mail are
available.
SC-P9500 Series/SC-P7500 Series User's Guide
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180
Epson HelpDesk
(Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following
over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.co.th)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
e-mail are available.
Epson Hotline
(Phone: (66) 2685 -9899)
Our Hotline team can help you with the following over
the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street,
District 1, Hochiminh City
Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.co.id)
❏Information on product specifications, drivers for
download
❏Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Hotline
❏Sales enquiries and product information
❏Technical support
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Epson Service Center
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
SC-P9500 Series/SC-P7500 Series User's Guide
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181
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
To obtain technical support as well as other after-sales
services, users are welcome to contact Epson Hong
Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in
both Chinese and English on the Internet to provide
users with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
https://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following
telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.com.my)
❏Information on product specifications, drivers for
download
❏Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk
❏Sales enquiries and product information (Infoline)
Phone: 603-56288222
❏Enquiries on repair services & warranty, product
usage and technical support (Techline)
Phone: 603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.co.in)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone: 080-30515000
Fax: 30515005
Epson India Regional Offices:
Location Telephone
number
Fax number
Mumbai 022-28261515 /
16/17
022-28257287
Delhi 011-30615000 011-30615005
Chennai 044-30277500 044-30277575
Kolkata 033-22831589 / 90 033-22831591
Hyderabad 040-66331738/ 39 040-66328633
SC-P9500 Series/SC-P7500 Series User's Guide
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182
Location Telephone
number
Fax number
Cochin 0484-2357950 0484-2357950
Coimbatore 0422-2380002 NA
Pune 020-30286000 /
30286001
/30286002
020-30286000
Ahmedabad 079-26407176 / 77 079-26407347
Helpline
For Service, Product info or to order a cartridge -
18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM
- 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales
services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax
numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk
Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web
(https://www.epson.com.ph)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
E-mail Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following over
the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
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