Table of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Printing a Network Status Sheet
- Replacing or Adding New Access Points
- Changing the Connection Method to a Computer
- Changing the Network Connection to Ethernet from the Control Panel
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing an Anti-Copy Pattern
- Printing Multiple Files Together
- Printing Using the Color Universal Print Feature
- Adjusting the Print Color
- Printing to Emphasize Thin Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Adjusting the Print Color
- Canceling Printing
- Menu Options for the Printer Driver
- Making Operation Settings for the Mac OS Printer Driver
- Printing from Smart Devices
- Canceling the Ongoing Job
- Printing from the Printer Driver on Windows
- Copying
- Scanning
- Faxing
- Replacing Ink Cartridges and Other Consumables
- Checking the Status of the Remaining Ink and the Maintenance Box
- Ink Cartridge Codes
- Ink Cartridge Handling Precautions
- Replacing Ink Cartridges
- Maintenance Box Code
- Maintenance Box Handling Precautions
- Replacing a Maintenance Box
- Temporarily Printing with Black Ink
- Conserving Black Ink when the Black Ink Is Low (for Windows Only)
- Maintaining the Printer
- Network Service and Software Information
- Application for Configuring Printer Operations (Web Config)
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Scanning from a Computer (Epson ScanSmart)
- Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
- Application for Sending Faxes (PC-FAX Driver)
- Application for Quick and Fun Printing from a Computer (Epson Photo+)
- Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
- Application for Scanning and Transferring Images (Easy Photo Scan)
- Application for Updating Software and Firmware (EPSON Software Updater)
- Application for Setting up the Device on a Network (EpsonNet Config)
- Installing the Latest Applications
- Adding the Printer (for Mac OS Only)
- Updating the Printer's Firmware using the Control Panel
- Uninstalling Applications
- Printing Using a Network Service
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 3.3 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Text or Image Copied from the ADF is Squeezed or Stretched
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- Straight Lines Appear when Scanning from ADF
- The Text or Image Scanned from the ADF is Squeezed or Stretched
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Problems when Sending and Receiving Faxes
- Cannot Send or Receive Faxes
- Cannot Send Faxes
- Cannot Send Faxes to a Specific Recipient
- Cannot Send Faxes at a Specified Time
- Cannot Receive Faxes
- Memory Full Error Occurs
- Sent Fax Quality Is Poor
- Faxes Are Sent at the Wrong Size
- Received Fax Quality Is Poor
- Received Faxes Are Not Printed
- Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes
- Other Faxing Problems
- Other Problems
- Appendix
Epson WF-2885DWF User Manual
Displayed below is the user manual for WF-2885DWF by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
User's Guide
NPD6805-00 EN
Contents
About This Manual
Introduction to the Manuals...................7
Using the Manual to Search for Information. . . . . . . 7
Marks and Symbols.........................9
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................11
Safety Instructions for Ink................. 11
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up/
Using the Printer........................12
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the
Touchscreen........................... 13
Protecting Your Personal Information...........13
Printer Basics
Part Names and Functions...................14
Control Panel.......................... 16
Basic Screen Conguration...................17
Icons displayed in the LCD Screen........... 17
Touch Screen Operations..................18
Basic Operations........................19
Entering Characters......................20
Viewing Animations....................... 20
Network Settings
Network Connection Types.................. 22
Ethernet Connection.....................22
Wi-Fi Connection.......................22
Wi-Fi Direct (Simple AP) Connection.........23
Connecting to a Computer...................23
Connecting to a Smart Device................ 24
Making Wi-Fi Settings from the Printer..........24
Making Wi-Fi Settings Manually.............25
Making Wi-Fi Settings by Push Button Setup
(WPS)................................26
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................27
Making Wi-Fi Direct (Simple AP)
Connection Settings......................28
Making Advanced Network Settings..........29
Checking the Network Connection Status........30
Network Icon...........................31
Checking Detailed Network Information
from the Control Panel....................31
Printing a Network Connection Report........31
Printing a Network Status Sheet...............38
Replacing or Adding New Access Points.........39
Changing the Connection Method to a Computer. . 39
Changing the Network Connection to Ethernet
from the Control Panel......................40
Disabling Wi-Fi from the Control Panel......... 40
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 40
Restoring the Network Settings from the
Control Panel............................ 41
Preparing the Printer
Loading Papers........................... 42
Available Paper and Capacities..............42
Loading Paper in the Paper Cassette..........44
Loading Envelopes and Precautions.......... 47
List of Paper Type....................... 47
Placing Originals..........................48
Available Originals for the ADF............. 48
Placing Originals on the ADF...............49
Placing Originals on the Scanner Glass. . . . . . . . 50
Managing Contacts........................52
Registering or Editing Contacts............. 52
Registering or Editing Grouped Contacts. . . . . . 53
Register Contacts on a Computer............53
Menu Options for Settings...................54
Menu Options for General Settings...........55
Menu Options for Supply Status.............59
Menu Options for Maintenance............. 59
Menu Options for Print Status Sheet..........60
Menu Options for Print Counter.............61
Menu Options for User Settings............. 61
Menu Options for Restore Default Settings. . . . . 61
Menu Options for Firmware Update..........61
Saving Power.............................62
Saving Power - Control Panel...............62
Printing
Printing from the Printer Driver on Windows. . . . . 63
2
Accessing the Printer Driver................63
Printing Basics..........................63
Printing on 2-Sides.......................65
Printing Several Pages on One Sheet..........66
Printing and Stacking in Page Order (Reverse
Order Printing).........................67
Printing a Reduced or Enlarged Document. . . . . 67
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............68
Printing with a Header and Footer........... 74
Printing an Anti-Copy Pattern..............75
Printing Multiple Files Together.............76
Printing Using the Color Universal Print
Feature...............................76
Adjusting the Print Color..................77
Printing to Emphasize in Lines............78
Printing Clear Bar Codes..................78
Canceling Printing.......................79
Menu Options for the Printer Driver..........79
Printing from the Printer Driver on Mac OS......81
Printing Basics..........................81
Printing on 2-Sides.......................83
Printing Several Pages on One Sheet..........84
Printing and Stacking in Page Order (Reverse
Order Printing).........................84
Printing a Reduced or Enlarged Document. . . . . 85
Adjusting the Print Color..................86
Canceling Printing.......................86
Menu Options for the Printer Driver..........86
Making Operation Settings for the Mac OS
Printer Driver..........................88
Printing from Smart Devices................. 89
Using Epson iPrint.......................89
Printing by Touching Smart Devices to the
NFC Tag..............................90
Using Epson Print Enabler.................91
Using AirPrint..........................92
Canceling the Ongoing Job...................93
Copying
Copying Basics........................... 94
Copying on 2-Sides........................ 94
Copying Multiple Originals onto One Sheet. . . . . . .95
Basic Menu Options for Copying.............. 95
Advanced Menu Options for Copying...........95
Scanning
Scanning Using the Control Panel..............98
Scanning to a Computer (Event Manager)......98
Scanning to the Cloud...................102
Scanning to a Computer (WSD)............104
Scanning from a Computer..................106
Scanning Using Epson Scan 2..............106
Scanning from Smart Devices................113
Installing Epson iPrint...................113
Scanning by Touching Smart Devices to the
NFC Tag.............................113
Scanning Using Epson iPrint...............114
Faxing
Setting Up a Fax..........................116
Connecting the Printer to a Phone Line.......116
Making Basic Fax Settings.................119
Sending Faxes Using the Printer..............123
Basic Fax Sending Operations..............123
Various Ways of Sending Faxes.............125
Receiving Faxes on the Printer............... 127
Setting Receive Mode....................127
Various Ways of Receiving Faxes............128
Saving of Received Faxes..................131
Sending a Fax from a Computer..............133
Sending Documents Created Using an
Application (Windows).................. 133
Sending Documents Created Using an
Application (Mac OS)....................135
Receiving Faxes on a Computer...............137
Setting to Save a Received Fax on a Computer. . 137
Receiving Faxes on a Computer and Printing
from the Printer........................137
Canceling Received Faxes on the Computer....138
Checking for New Faxes (Windows).........138
Checking for New Faxes (Mac OS).......... 139
Using Other Faxing Features.................140
Printing Fax Report and List...............140
Setting Security for Faxing................141
Menu Options for Faxing...................141
Recipient.............................141
Fax Settings...........................141
More................................143
Menu Options for Fax Settings...............144
Check Fax Connection...................144
Fax Setting Wizard......................144
Receive Settings........................144
Report Settings........................ 145
Basic Settings..........................146
Security Settings........................147
Menu Options for User Settings.............. 148
3
Menu Options for Inbox....................148
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box......................149
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 149
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows........ 149
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS..........149
Ink Cartridge Codes.......................150
Ink Cartridge Handling Precautions...........150
Replacing Ink Cartridges................... 153
Maintenance Box Code.....................153
Maintenance Box Handling Precautions. . . . . . . . 153
Replacing a Maintenance Box................154
Temporarily Printing with Black Ink...........154
Temporarily Printing with Black Ink -
Control Panel..........................155
Temporarily Printing with Black Ink - Windows 156
Temporarily Printing with Black Ink - Mac OS. .157
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)...................158
Maintaining the Printer
Checking and Cleaning the Print Head.........159
Checking and Cleaning the Print Head -
Control Panel..........................159
Checking and Cleaning the Print Head -
Windows.............................160
Checking and Cleaning the Print Head - Mac
OS..................................160
Aligning the Print Head....................160
Aligning the Print Head - Control Panel. . . . . . 161
Cleaning the Paper Path....................162
Cleaning the Paper Path for Ink Smears.......162
Cleaning the Paper Path for Paper Feeding
Problems.............................163
Cleaning the ADF........................ 164
Cleaning the Scanner Glass..................167
Cleaning the Translucent Film............... 168
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong)............................171
Running Web Cong on a Web Browser. . . . . . 171
Running Web Cong on Windows.......... 172
Running Web Cong on Mac OS........... 172
Application for Scanning Documents and
Images (Epson Scan 2).....................172
Adding the Network Scanner..............173
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)..........................174
Application for Scanning from a Computer
(Epson ScanSmart)........................174
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility).................175
Application for Sending Faxes (PC-FAX Driver). . 175
Application for Quick and Fun Printing from a
Computer (Epson Photo+)..................176
Application for Easily Operating the Printer
from a Smart device (Epson Smart Panel). . . . . . . 176
Application for Scanning and Transferring
Images (Easy Photo Scan)...................177
Application for Updating Soware and
Firmware (EPSON Soware Updater)..........177
Application for Setting up the Device on a
Network (EpsonNet Cong).................178
Installing the Latest Applications..............178
Adding the Printer (for Mac OS Only)..........179
Updating the Printer's Firmware using the
Control Panel............................180
Uninstalling Applications...................180
Uninstalling Applications - Windows........ 180
Uninstalling Applications - Mac OS..........181
Printing Using a Network Service.............182
Solving Problems
Checking the Printer Status..................183
Checking Messages on the LCD Screen. . . . . . . 183
Checking the Printer Status - Windows.......184
Checking the Printer Status - Mac OS........184
Checking the Soware Status................ 185
Removing Jammed Paper...................185
Paper Does Not Feed Correctly...............185
Paper Jams............................186
Paper Feeds at a Slant....................186
4
Several Sheets of Paper are Fed at a Time. . . . . .186
Paper is Ejected During Printing............186
Original Does Not Feed in the ADF. . . . . . . . . .186
Power and Control Panel Problems............187
Power Does Not Turn On.................187
Power Does Not Turn O.................187
Power Turns O Automatically.............187
LCD Screen Gets Dark...................187
Cannot Print from a Computer...............188
Checking the Connection (USB)............188
Checking the Connection (Network).........188
Checking the Soware and Data............189
Checking the Printer Status from the
Computer (Windows)....................191
Checking the Printer Status from the
Computer (Mac OS).....................191
When You Cannot Make Network Settings...... 192
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 192
Checking the SSID Connected to the Printer. . . 194
Checking the SSID for the Computer.........194
Cannot Print from an iPhone or iPad.......... 195
Printout Problems........................195
Printout is Scued or Color is Missing........195
Banding or Unexpected Colors Appear.......196
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................196
Blurry Prints, Vertical Banding, or
Misalignment..........................197
Print Quality is Poor.....................197
Paper Is Smeared or Scued...............198
Paper is Smeared During Automatic 2-Sided
Printing..............................199
Printed Photos are Sticky.................200
Images or Photos are Printed in Unexpected
Colors...............................200
Cannot Print Without Margins.............200
Edges of the Image are Cropped During
Borderless Printing......................200
e Position, Size, or Margins of the Printout
Are Incorrect..........................201
Printed Characters Are Incorrect or Garbled. . . 201
e Printed Image Is Inverted..............201
Mosaic-Like Patterns in the Prints...........201
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........202
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 202
An Image of the Reverse Side of the Original
Appears in the Copied Image..............202
e Text or Image Copied from the ADF is
Squeezed or Stretched....................202
e Printout Problem Could Not be Cleared. . . 203
Other Printing Problems................... 203
Printing Is Too Slow.....................203
Printing Slows Down Dramatically During
Continuous Printing.....................204
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................204
Cannot Start Scanning.....................204
Scanned Image Problems...................205
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......205
Straight Lines Appear when Scanning from
ADF................................ 205
e Text or Image Scanned from the ADF is
Squeezed or Stretched....................205
e Image Quality Is Rough...............206
Oset Appears in the Background of Images. . . 206
Text is Blurred.........................206
Moiré Patterns (Web-Like Shadows) Appear. . . 206
Cannot Scan the Correct Area on the
Scanner Glass..........................207
Text is Not Recognized Correctly when
Saving as a Searchable PDF................207
Cannot Solve Problems in the Scanned Image. . 208
Other Scanning Problems...................208
Scanning Is Too Slow....................208
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 209
Problems when Sending and Receiving Faxes. . . . .209
Cannot Send or Receive Faxes..............209
Cannot Send Faxes......................210
Cannot Send Faxes to a Specic Recipient. . . . . 211
Cannot Send Faxes at a Specied Time.......211
Cannot Receive Faxes....................211
Memory Full Error Occurs................212
Sent Fax Quality Is Poor..................212
Faxes Are Sent at the Wrong Size............213
Received Fax Quality Is Poor...............213
Received Faxes Are Not Printed............ 213
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................213
Other Faxing Problems.....................214
Cannot Make Calls on the Connected
Telephone............................214
Answering Machine Cannot Answer Voice Calls214
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 214
Other Problems..........................214
5
Slight Electric Shock when Touching the Printer214
Operation Sounds Are Loud...............214
e Date and Time Are Incorrect...........215
Application Is Blocked by a Firewall (for
Windows Only)........................215
Appendix
Technical Specications....................216
Printer Specications....................216
Scanner Specications................... 217
Interface Specications...................217
Fax Specications.......................218
Network Function List...................218
Wi-Fi Specications.....................219
Ethernet Specications...................219
Security Protocol.......................220
Supported ird Party Services.............220
Dimensions...........................220
Electrical Specications.................. 220
Environmental Specications..............221
System Requirements....................221
Regulatory Information....................222
Standards and Approvals................. 222
Restrictions on Copying..................222
Transporting the Printer....................223
Copyright.............................. 224
Trademarks.............................225
Where to Get Help........................226
Technical Support Web Site................226
Contacting Epson Support................226
6
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 177
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
About This Manual
>
Using the Manual to Search for Information
7
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Windows: Hold down Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
About This Manual
>
Using the Manual to Search for Information
8
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
High Sierra. e content displayed on the screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server
2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Windows
®
10 operating system
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
❏Microso
®
Windows Vista
®
operating system
❏Microso
®
Windows
®
XP operating system
❏Microso
®
Windows
®
XP Professional x64 Edition operating system
❏Microso
®
Windows Server
®
2019 operating system
❏Microso
®
Windows Server
®
2016 operating system
❏Microso
®
Windows Server
®
2012 R2 operating system
About This Manual
>
Operating System References
9
❏Microso
®
Windows Server
®
2012 operating system
❏Microso
®
Windows Server
®
2008 R2 operating system
❏Microso
®
Windows Server
®
2008 operating system
❏Microso
®
Windows Server
®
2003 R2 operating system
❏Microso
®
Windows Server
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later as well as macOS 11 or later.
About This Manual
>
Operating System References
10
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
Safety Instructions for Ink
❏Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
Important Instructions
>
Safety Instructions
>
Safety Instructions for Ink
11
❏Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏Keep ink cartridges and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
Important Instructions
>
Printer Advisories and Warnings
>
Advisories and Warnings for Setting Up/Using the
…
12
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
Important Instructions
>
Protecting Your Personal Information
13
Printer Basics
Part Names and Functions
AADF (Automatic Document
Feeder) cover
Open when removing jammed originals in the ADF.
BADF input tray Feeds originals automatically.
CADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals.
DADF document support Supports originals.
EADF output tray extension Holds legal size originals ejected from the ADF. Make sure you extend this
when scanning legal size originals using the ADF.
FADF output tray Holds originals ejected from the ADF.
Printer Basics
>
Part Names and Functions
14
AOutput tray Holds the ejected paper.
BPaper cassette Loads paper.
CEdge guides Feeds the paper straight into the printer. Slide to the edges of the paper.
DLegal paper guide Slide out to load legal size paper.
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
CControl panel Indicates the printer's status and allows you to make print settings.
DFront cover Open to load paper in the paper cassette.
AScanner unit Scans placed originals. Open when replacing ink cartridges or removing
jammed paper inside the printer.
This unit should usually be kept closed.
BInk cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles
underneath.
Printer Basics
>
Part Names and Functions
15
AMaintenance box cover Remove when replacing the maintenance box. The maintenance box is a
container that collects a very small amount of surplus ink during cleaning or
printing.
BRear cover Remove when removing jammed paper.
CAC inlet Connects the power cord.
DLAN port Connects a LAN cable.
EUSB port Connects a USB cable to connect with a computer.
FEXT. port Connects external phone devices.
GLINE port Connects a phone line.
Control Panel
ATurns the printer on or o.
Unplug the power cord after checking that the power light is o.
BDisplays the home screen.
CTurns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
DDisplays menus and messages.
Printer Basics
>
Part Names and Functions
>
Control Panel
16
EDisplays the solutions when you are in trouble.
FPass a smart device over this mark to print or scan from the smart device directly.
Basic Screen Conguration
AIndicates items that have been setup for the printer as icons. Tap the icon to check the current settings or access
each setting menu.
This action bar is displayed on the home screen only.
BDisplays each menu.
CSwitch tabs.
DIndicates the setting items. Tap each item to set or change the settings.
The grayed out items are not available. Tap the item to check why they are unavailable.
EExecute the current settings. Available functions vary depending on each menu.
This action bar is displayed on the basic settings tab only.
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
Printer Basics
>
Basic Screen Conguration
>
Icons displayed in the LCD Screen
17
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
You can also access the Sound menu from this screen. This is the shortcut for the following menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise
made by printer operations is reduced, but print speed may slow down. However, noises may not
be reduced depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Displays the Fax Data Information screen.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates
the number of data items.
Related Information
&“Network Settings” on page 57
&“Basic Settings” on page 55
Touch Screen Operations
e touchscreen is compatible with the following operations.
Printer Basics
>
Basic Screen Conguration
>
Touch Screen Operations
18
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you register a contact, make network
settings, and so on.
Note:
Available icons vary depending on the setting item.
AIndicates the character count.
BMoves the cursor to the input position.
CSwitches between upper case and lower case or numbers and symbols.
DSwitches the character type.
: You can enter numbers and symbols.
: You can enter letters.
ESwitches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
FEnters frequently used email domain addresses or URLs by simply selecting the item.
GEnters a space.
HConrms the entered characters.
IDeletes a character to the left.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏Press button: Displays the help screen. Tap How To and then select the items that you want to view.
Printer Basics
>
Viewing Animations
20
❏Tap How To at the bottom of the operation screen: Displays the context-sensitive animation.
AIndicates the total number of steps and the current step number.
In the example above, it shows step 3 from 4 steps.
BReturns to the previous step.
CIndicates your progress through the current step. The animation repeats when the progress bar reaches the end.
DMoves to next step.
Printer Basics
>
Viewing Animations
21
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Related Information
&“Making Advanced Network Settings” on page 29
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
Network Settings
>
Network Connection Types
>
Wi-Fi Connection
22
Related Information
&“Connecting to a Computer” on page 23
&“Connecting to a Smart Device” on page 24
&“Making Wi-Fi Settings from the Printer” on page 24
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Network Settings
>
Connecting to a Computer
23
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
Network Settings
>
Making Wi-Fi Settings from the Printer
24
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Make advanced network settings to use a static IP address.
Related Information
&“Making Wi-Fi Settings Manually” on page 25
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 26
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 27
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28
&“Making Advanced Network Settings” on page 29
Making Wi-Fi Settings Manually
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1. Tap on the home screen.
2. Select Wi-Fi (Recommended).
If the printer has already been connected by Ethernet, select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change Settings to
change the settings.
If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes
aer checking the message.
4. Select Wi-Fi Setup Wizard.
5. Select the SSID for the access point.
Note:
❏If the SSID you want to connect to is not displayed on the printer’s control panel, tap Search Again to update the list.
If it is still not displayed, tap Enter Manually, and then enter the SSID directly.
❏If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Wi-Fi Settings Manually
25
6. Tap Enter Password, and then enter the password.
Note:
❏e password is case-sensitive.
❏If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
❏If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
7. When you have nished, tap OK.
8. Check the settings, and then tap Start Setup.
9. Tap OK to nish.
Note:
If you fail to connect, load A4 size plain paper, and then select Print Check Report to print a connection report.
10. Close the Network Connection Settings screen.
Related Information
&“Entering Characters” on page 20
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 192
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏e access point is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Tap on the home screen.
2. Select Wi-Fi (Recommended).
If the printer has already been connected by Ethernet, select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change Settings to
change the settings.
If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes
aer checking the message.
4. Select Push Button Setup (WPS).
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Wi-Fi Settings by Push Button Setup (WPS)
26
5. Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6. Tap Start Setup on the printer.
7. Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
8. Close the Network Connection Settings screen.
Related Information
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 192
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Tap on the home screen.
2. Select Wi-Fi (Recommended).
If the printer has already been connected by Ethernet, select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change Settings to
change the settings.
If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes
aer checking the message.
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Wi-Fi Settings by PIN Code Setup (WPS)
27
4. Select Others > PIN Code Setup (WPS).
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6. Tap Start Setup on the printer's control panel.
7. Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
8. Close the Network Connection Settings screen.
Related Information
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 192
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
c
Important:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
1. Tap on the home screen.
2. Select Wi-Fi Direct.
3. Tap Start Setup.
If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to
step 5.
4. Tap Start Setup.
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Wi-Fi Direct (Simple AP) Connection Settings
28
5. Check the SSID and password displayed on the printer's control panel.
On the computer's network connection screen or the smart device's Wi-Fi screen, select the SSID shown on
the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the
printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
6. Enter the password displayed on the printer's control panel on the computer or smart device.
7. Aer the connection is established, tap OK on the printer's control panel.
8. Close the Network Connection Settingsscreen.
Related Information
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 192
Making Advanced Network Settings
You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment
before making changes.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Advanced.
3. Select the menu item for settings, and then select or specify the setting values.
Related Information
&“Setting Items for Advanced Network Settings” on page 29
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
❏Device Name
You can enter the following characters.
❏Character limits: 2 to 15 (you must enter at least 2 characters)
❏Usable characters: A to Z, a to z, 0 to 9, -.
❏Characters you cannot use at the top: 0 to 9, -.
❏Characters you cannot use at the bottom: -
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Advanced Network Settings
29
❏TCP/IP
❏Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired
automatically by DHCP.
❏Manual
Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address,
Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
When you select Auto for the IP address assignment settings, you can select the DNS server settings from
Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual, and then enter
the primary DNS server and secondary DNS server address directly.
❏Proxy Server
❏Do Not Use
Select when you are using the printer in a home network environment.
❏Use
Select when you are using a proxy server in your network environment and you want to set it to the printer.
Enter the proxy server address and port number.
❏IPv6 Address
❏Enable
Select this when using an IPv6 address.
❏Disable
Select this when using an IPv4 address.
❏Link Speed & Duplex
Select an appropriate Ethernet speed and duplex setting. If you select a setting other than Auto, make sure the
setting corresponds to the settings on the hub you are using.
❏Auto
❏10BASE-T Half Duplex
❏10BASE-T Full Duplex
❏100BASE-TX Half Duplex
❏100BASE-TX Full Duplex
Checking the Network Connection Status
You can check the network connection status in the following way.
Network Settings
>
Checking the Network Connection Status
30
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
&“Icons displayed in the LCD Screen” on page 17
Checking Detailed Network Information from the Control Panel
When your printer is connected to the network, you can also view other network-related information by selecting
the network menus you want to check.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Network Status.
3. To check the information, select the menus that you want to check.
❏Wired LAN/Wi-Fi Status
Displays the network information (device name, connection, signal strength, obtain IP address, and so on)
for Ethernet or Wi-Fi connections.
❏Wi-Fi Direct Status
Displays whether Wi-Fi Direct is enabled or disabled for Wi-Fi Direct connections.
❏Print Status Sheet
Prints a network status sheet. e information for Ethernet, Wi-Fi, Wi-Fi Direct, and so on is printed on
two or more pages.
Related Information
&“Printing a Network Status Sheet” on page 38
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
31
2. Select Settings on the home screen.
3. Select General Settings > Network Settings > Connection Check.
e connection check starts.
4. Select Print Check Report.
5. Print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
6. Close the screen.
Related Information
&“Messages and Solutions on the Network Connection Report” on page 32
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
32
Related Information
&“E-1” on page 33
&“E-2, E-3, E-7” on page 33
&“E-5” on page 34
&“E-6” on page 34
&“E-8” on page 35
&“E-9” on page 35
&“E-10” on page 36
&“E-11” on page 36
&“E-12” on page 37
&“E-13” on page 37
&“Message on the Network Environment” on page 38
E-1
Solutions:
❏Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏Make sure your hub or other network device is turned on.
❏If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
❏Make sure your access point is turned on.
❏Conrm that your computer or device is connected correctly to the access point.
❏Tur n o the access point. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your access point and remove any obstacles between them.
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If an access point has multiple SSIDs, select the SSID at 2.4 GHz. e printer does not support SSIDs at 5 GHz.
❏If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
33
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 23
&“Making Wi-Fi Settings from the Printer” on page 24
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact
your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
34
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
❏If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
❏If the number of connectable devices on the access point is less than the number of network devices that you
want to connect, make settings on the access point to increase the number of connectable devices. See the
documentation provided with the access point to make settings.
Related Information
&“Setting Items for Advanced Network Settings” on page 29
&“Printing a Network Status Sheet” on page 38
E-8
Message:
Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or
access point). Contact your network administrator for assistance.
Solutions:
❏Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&“Setting Items for Advanced Network Settings” on page 29
E-9
Message:
Conrm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is
available. Contact your network administrator for assistance.
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the access point.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
35
http://epson.sn > Setup
Related Information
&“Connecting to a Computer” on page 23
E-10
Message:
Conrm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
Contact your network administrator for assistance.
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the access point. Wait for about 10 seconds, and
then turn it on.
Related Information
&“Setting Items for Advanced Network Settings” on page 29
E-11
Message:
Setup is incomplete. Conrm default gateway setup. Connection using the EpsonNet Setup is available. Contact
your network administrator for assistance.
Solutions:
Check the following.
❏e default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
36
Related Information
&“Setting Items for Advanced Network Settings” on page 29
E-12
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for
assistance.
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on an access point that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Setting Items for Advanced Network Settings” on page 29
&“Connecting to a Computer” on page 23
E-13
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -Connection and network setup of the PC or other device is correct Contact your network
administrator for assistance.
Solutions:
Check the following.
❏Network devices such as an access point, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
37
If it still does not work aer checking the above, try the following.
❏Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on an access point that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Setting Items for Advanced Network Settings” on page 29
&“Connecting to a Computer” on page 23
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn o the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Settings on the home screen.
3. Select General Settings > Network Settings > Network Status.
4. Select Print Status Sheet.
5. Check the message, and then print the network status sheet.
6. Close the screen.
e screen automatically closes aer a specic length of time.
Network Settings
>
Printing a Network Status Sheet
38
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
&“Changing the Connection Method to a Computer” on page 39
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Change or re-set the connection method on the Select Soware Installation screen, and then click Next.
Network Settings
>
Changing the Connection Method to a Computer
39
Changing the Network Connection to Ethernet from
the Control Panel
Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Wired LAN Setup.
3. Tap Start Setup.
4. Check the message, and then close the screen.
e screen automatically closes aer a specic length of time.
5. Connect the printer to a router using an Ethernet cable.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Tap on the home screen.
2. Select Wi-Fi (Recommended).
e network status is displayed.
3. Tap Change Settings.
4. Select Others > Disable Wi-Fi.
5. Check the message, and then start setup.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the network connection settings screen.
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
Network Settings
>
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
40
1. Tap on the home screen.
2. Select Wi-Fi Direct.
e Wi-Fi Direct information is displayed.
3. Tap Change Settings.
4. Select Disable Wi-Fi Direct.
5. Tap the Disable the settings.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the Network Connection Settings screen.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Select Settings on the home screen.
2. Select Restore Default Settings > Network Settings.
3. Check the message, and then select Ye s.
4. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
Network Settings
>
Restoring the Network Settings from the Control Panel
41
Preparing the Printer
Loading Papers
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity
(Sheets)
2-Sided
Printing
Borderless
Printing
Epson Bright White Ink Jet
Paper
A4 120 Auto, Manual
*1
✓
Epson Ultra Glossy Photo
Paper
A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.) 20
*2
-✓
Epson Premium Glossy
Photo Paper
A4, 13×18 cm (5×7 in.),
16:9 wide size (102×181
mm), 10×15 cm (4×6 in.)
20
*2
-✓
Epson Premium Semigloss
Photo Paper
A4, 10×15 cm (4×6 in.) 20
*2
-✓
Epson Photo Paper Glossy A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.) 20
*2
-✓
Epson Matte Paper-
Heavyweight
A4 20 - ✓
Epson Double-Sided Matte
Paper
A4 1 Manual ✓
Epson Photo Quality Ink Jet
Paper
A4 100 - ✓
*1 You can load up to 30 sheets for paper with one side already printed.
*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Note:
❏e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
Preparing the Printer
>
Loading Papers
>
Available Paper and Capacities
42
Commercially Available Paper
Media Name Size Loading Capacity (Sheets
or Envelopes)
2-Sided
Printing
Borderless
Printing
Plain paper
Copy paper
Letterhead
*3
Letter, A4 150 Auto, Manual
*2
✓
B5, 16K (195×270 mm ) 150 Auto, Manual
*2
-
A5, A6, B6 150 Manual
*2
-
Legal, 8.5×13 in. 1 Manual -
User Dened
*1
(mm)
89×127 to 182×257
215.9×297 to 1200
1Manual-
User Dened
*1
(mm)
182×257 to 215.9×297
1Auto, Manual-
Envelope Envelope #10, Envelope
DL, Envelope C6
10 - -
*1 Only printing from computer or smart device is available.
*2 You can load up to 30 sheets for paper with one side already printed.
*3 Paper on which information such as the sender's name or corporation name are pre-printed in the header. There must be a
margin of 3 mm or more at the top of the paper. 2-sided printing and borderless printing are not available for letterhead
paper.
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
Preparing the Printer
>
Loading Papers
>
Available Paper and Capacities
43
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
&“Printer Specications” on page 216
Loading Paper in the Paper Cassette
1. Open the front cover until it clicks.
2. Check that the printer is not operating, and then slide out the paper cassette.
c
Important:
e paper cassette cannot be removed.
Preparing the Printer
>
Loading Papers
>
Loading Paper in the Paper Cassette
44
3. Slide the edge guides to their maximum position.
4. With the printable side facing down, load paper until it touches the back of the paper cassette.
c
Important:
Do not load more than the maximum number of sheets specied for the paper.
❏8.5 x 13 in.
Load paper using the line.
Preparing the Printer
>
Loading Papers
>
Loading Paper in the Paper Cassette
45
❏Legal
Pull out the legal paper guide and load paper using the line.
5. Slide the edge guides to the edges of the paper.
6. Insert the paper cassette gently.
7. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is
not displayed, select User-Dened.
Note:
❏You can also display the paper size and paper type settings screen by selecting Settings > General Settings > Printer
Settings > Paper Source Settings > Paper Setting.
❏For letterhead paper, select Letterhead as the paper type.
❏For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏2-sided printing and borderless printing are not available for letterhead paper. Also, the print speed may be slower.
8. Slide out the output tray.
Preparing the Printer
>
Loading Papers
>
Loading Paper in the Paper Cassette
46
Related Information
&“Paper Handling Precautions” on page 43
&“Available Paper and Capacities” on page 42
&“List of Paper Type” on page 47
&“Loading Envelopes and Precautions” on page 47
Loading Envelopes and Precautions
Load envelopes with the ap facing up, and then slide the edge guides to the edges of the envelopes.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Available Paper and Capacities” on page 42
&“Loading Paper in the Paper Cassette” on page 44
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Preparing the Printer
>
Loading Papers
>
List of Paper Type
47
Media Name Media Type
Control Panel Printer Driver
Epson Bright White Ink Jet Paper Plain paper Plain paper
Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo
Paper
Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Epson Photo Quality Ink Jet Paper
Matte Epson Matte
Placing Originals
Place originals on the scanner glass or the ADF.
You can scan multiple originals at the same time with the ADF.
Available Originals for the ADF
Available Paper Sizes A4, Letter, 8.5x13 in., Legal
Paper Type Plain paper
Paper Thickness (Weight of Paper) 64 to 95 g/m
Loading Capacity A4, Letter: 30 sheets or 3.3 mm
8.5x13 in., Legal: 10 sheets
Even when the original meets the specications for media that can be placed in the ADF, it may not feed from the
ADF or the scan quality may decline depending on the paper properties or quality.
c
Important:
Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the
original. Scan these documents on the scanner glass instead.
To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
❏Originals that are torn, folded, wrinkled, deteriorated, or curled
❏Originals with binder holes
❏Originals held together with tape, staples, paper clips etc.
❏Originals that have stickers or labels stuck to them
❏Originals that are cut irregularly or not right angled
Preparing the Printer
>
Placing Originals
>
Available Originals for the ADF
48
❏Originals that are bound
❏OHPs, thermal transfer paper, or carbon backs
Placing Originals on the ADF
1. Align the edges of the originals.
2. Open the ADF document support and extend the ADF output tray extension.
3. Pinch and slide out the ADF edge guide.
4. Place the originals face-up in the ADF, and then slide the ADF edge guide to the edge of the originals.
Preparing the Printer
>
Placing Originals
>
Placing Originals on the ADF
49
c
Important:
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏Do not add originals while scanning.
Related Information
&“Available Originals for the ADF” on page 48
Placing Originals on the ADF for 2-up Copying
Place the originals in the direction shown in the illustration, and then select the orientation setting.
❏Portrait originals: Select Portrait on the control panel as described below.
Copy > Advanced Settings > Original Orientation > Portrait
Place the originals on the ADF in the direction of the arrow.
❏Landscape originals: Select Landscape on the control panel as described below.
Copy > Advanced Settings > Original Orientation > Landscape
Place the originals on the ADF in the direction of the arrow.
Placing Originals on the Scanner Glass
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
Preparing the Printer
>
Placing Originals
>
Placing Originals on the Scanner Glass
50
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
❏A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned.
❏When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
4. Close the cover gently.
c
Important:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
Preparing the Printer
>
Placing Originals
>
Placing Originals on the Scanner Glass
51
Placing an ID Card for Copying
Place an ID card 5 mm away from the corner mark of the scanner glass.
Managing Contacts
Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can
use the contacts list when you enter a fax number.
Registering or Editing Contacts
1. Select Fax on the home screen.
2. Select Contacts.
3. Do one of the following.
❏To register a new contact, select Add Entry, and then select Add Contact.
❏To edit a contact, select on the target contact, and then select Edit.
❏To delete a contact, select on the target contact, and then select Delete, and then select Ye s. You do not
have to perform following procedures.
4. Make the necessary settings.
Note:
When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen (-).
5. Tap OK.
Related Information
&“Entering Characters” on page 20
Preparing the Printer
>
Managing Contacts
>
Registering or Editing Contacts
52
Registering or Editing Grouped Contacts
Adding contacts to a group allows you to send a fax to multiple destinations at the same time.
1. Select Fax on the home screen.
2. Select Contacts.
3. Do one of the following.
❏To register a new grouped contacts, select Add Entry and then select Add Group.
❏To edit a grouped contacts, select on the target grouped contacts, and then select Edit.
❏To delete a grouped contacts, select on the target grouped contacts and then select Delete, and then
select Yes. You do not have to perform following procedures.
4. Enter or edit the Group Name and the Index Word, and then select Contact(s) Added to the Group
(Required).
5. Select the contacts that you want to register in the group, and then tap Close.
Note:
❏You can register up to 99 contacts.
❏To deselect a contact, tap it again.
6. Tap OK.
Related Information
&“Entering Characters” on page 20
Register Contacts on a Computer
Using Web Cong, you can create a contact list on your computer and import it to the printer.
1. Access Web Cong.
2. Select Advanced Settings from the list at the top right of the window.
3. Select Contacts.
4. Select the number that you want to register, and then click Edit.
5. Enter Name, Index Word, Fax Number, and Fax Speed.
6. Click Apply.
Related Information
&“Application for Conguring Printer Operations (Web Cong)” on page 171
&“Running Web Cong on a Web Browser” on page 171
Preparing the Printer
>
Managing Contacts
>
Register Contacts on a Computer
53
Destination Setting Items
Items Settings and Explanation
Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).
If you do not specify this, leave it blank.
Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not
specify this, leave it blank.
Type This item is xed as Fax. You cannot change this setting.
Fax Number Enter between 1 and 64 characters using 0-9 - * # and space.
Fax Speed Select a communication speed for a destination.
Registering Destinations as a Group
1. Access Web Cong.
2. Select Advanced Settings from the list at the top right of the window.
3. Select Contacts.
4. Select the number that you want to register, and then click Edit.
5. Enter a Name and Index Word.
6. Select a group from Type.
7. Click Select for Contact(s) for Group.
e available destinations are displayed.
8. Select the destination that you want to register to the group, and then click Select.
Note:
Destinations can be registered to multiple groups.
9. Click Apply.
Related Information
&“Application for Conguring Printer Operations (Web Cong)” on page 171
&“Running Web Cong on a Web Browser” on page 171
Menu Options for Settings
Select Settings on the home screen of the printer to make various settings.
Preparing the Printer
>
Menu Options for Settings
54
Menu Options for General Settings
Select the menus on the control panel as described below.
Settings > General Settings
Basic Settings
Select the menus on the control panel as described below.
Settings > General Settings > Basic Settings
LCD Brightness:
Adjust the brightness of the LCD screen.
Sound:
Adjust the volume and select the type of the sound.
Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations. e LCD screen turns black when the setting time passes.
Power O Timer:
Your product may have this feature or the Power O Settings feature depending on the location of
purchase.
Select this setting to turn the printer o automatically when it is not used for a specied period of
time. You can adjust the time before power management is applied. Any increase will aect the
product’s energy eciency. Please consider the environment before making any change.
Power O Settings:
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
❏Power O If Inactive
Select this setting to turn the printer o automatically if it is not used for a specied period of
time. Any increase will aect the product’s energy eciency. Please consider the environment
before making any change.
❏Power O If Disconnected
Select this setting to turn the printer o aer 30 minutes when all network ports including the
LINE port are disconnected. is feature may not be available depending on your region.
Date/Time Settings:
❏Date/Time
Enter the current date and time.
❏Daylight Saving Time
Select the summer time setting that applies to your area.
❏Time Dierence
Enter the time dierence between your local time and UTC (Coordinated Universal Time).
Preparing the Printer
>
Menu Options for Settings
>
Menu Options for General Settings
55
Country/Region:
Select the country or region in which you are using your printer. If you change the country or region,
your fax settings return to their defaults and you must select them again.
Language:
Select the language used on the LCD screen.
Operation Time Out:
Select On to return to the initial screen when no operations have been performed for the specied
time.
Keyboard:
Change the layout of the keyboard on the LCD screen.
Related Information
&“Saving Power - Control Panel” on page 62
&“Entering Characters” on page 20
Printer Settings
Select the menus on the control panel as described below.
Settings > General Settings > Printer Settings
Paper Source Settings:
Paper Setting:
Select the paper size and paper type you loaded in the paper source. You can make Favorite
Paper Settings in paper size and paper type.
A4/Letter Auto Switching:
Select On to feed paper from the paper source set as A4 size when there is no paper source set
as Letter, or feed from the paper source set as Letter size when there is no paper source set as
A4.
Error Notice:
Select On to display an error message when the selected paper size or type does not match the
loaded paper.
Paper Setup Auto Display:
Select On to display the Paper Setting screen when loading paper in the paper source. If you
disable this feature, you cannot print from an iPhone or iPad using AirPrint.
Universal Print Settings:
ese print settings are applied when you print by an external device without using the printer driver.
e oset settings are applied when you print using the printer driver.
Preparing the Printer
>
Menu Options for Settings
>
Menu Options for General Settings
56
Top Oset:
Adjust the top margin of the paper.
Left Oset:
Adjust the le margin of the paper.
Top Oset in Back:
Adjust the top margin for the back of the page when performing 2-sided printing.
Left Oset in Back:
Adjust the le margin for the back of the page when performing 2-sided printing.
Check Paper Width:
Select On to check the paper width before printing. is prevents printing beyond the edges of
the paper when the paper size setting is incorrect, but this may lower the print speed.
Skip Blank Page:
Skips blank pages in the print data automatically.
Auto Error Solver:
Select an action to perform when a 2-sided printing error or a memory full error occurs.
❏On
Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints
only what the printer could process when a memory full error occurs.
❏O
Displays an error message and cancels printing.
Quiet Mode:
Select On to reduce noise during printing, however, this may lower the print speed. Depending on
the paper type and print quality settings you selected, there may be no dierence in the printer's noise
level.
Ink Drying Time:
Select the ink drying time you want to use when performing 2-sided printing. e printer prints the
other side aer printing one side. If your printout is smeared, increase the time setting.
PC Connection via USB:
Select Enable to allow a computer to access the printer when connected by USB. When Disable is
selected, printing and scanning that is not sent over a network connection is restricted.
Network Settings
Select the menus on the control panel as described below.
Settings > General Settings > Network Settings
Preparing the Printer
>
Menu Options for Settings
>
Menu Options for General Settings
57
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from the following and then
follow the instructions on the LCD panel.
❏Wi-Fi (Recommended)
❏Wi-Fi Direct
Wired LAN Setup:
Set up or change a network connection that uses a LAN cable and router. When this is being used, Wi-
Fi connections are disabled.
Network Status:
Displays or prints the current network settings.
❏Wired LAN/Wi-Fi Status
❏Wi-Fi Direct Status
❏Print Status Sheet
Connection Check:
Checks the current network connection and prints a report. If there are any problems with the
connection, see the report to solve the problem.
Advanced:
Make the following detailed settings.
❏Device Name
❏TCP/IP
❏Proxy Server
❏IPv6 Address
❏Link Speed & Duplex
Related Information
&“Making Wi-Fi Settings Manually” on page 25
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 26
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 27
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28
&“Printing a Network Status Sheet” on page 38
&“Checking the Network Connection Status” on page 30
&“Changing the Network Connection to Ethernet from the Control Panel” on page 40
&“Making Advanced Network Settings” on page 29
Web Service Settings
Select the menus on the control panel as described below.
Settings > General Settings > Web Service Settings
Preparing the Printer
>
Menu Options for Settings
>
Menu Options for General Settings
58
Epson Connect Services:
Displays whether the printer is registered and connected to Epson Connect.
You can register to the service by selecting Register and follow the instructions.
When you have registered, you can change the following settings.
❏Suspend/Resume
❏Unregister
For details, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print Services:
Displays whether the printer is registered and connected to Google Cloud Print services.
When you have registered, you can change the following settings.
❏Enable/Disable
❏Unregister
For details on registering to Google Cloud Print services, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Related Information
&“Printing Using a Network Service” on page 182
Menu Options for Supply Status
Select the menu on the control panel as described below.
Settings > Supply Status
Displays the approximate level of the ink and service life of the maintenance box.
When the ! mark is displayed, ink is running low or the maintenance box is nearly full. When the X mark is
displayed, you need to replace the item as ink is expended or the maintenance box is full.
You can replace ink cartridges or print supply status information from this screen.
Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Print Head Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
Preparing the Printer
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Menu Options for Settings
>
Menu Options for Maintenance
59
Print Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
Print Head Alignment:
Use this feature to adjust the print head to improve print quality.
❏Basic Alignment
Select this feature to adjust the tilt of the print head.
❏Vertical Alignment
Select this feature if your printouts look blurry or text and lines are misaligned.
❏Ruled Line Alignment
Select this feature to align vertical lines.
❏Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Ink Cartridge Replacement:
Use this feature to replace the ink cartridges before the ink is expended.
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the
internal rollers.
Related Information
&“Checking and Cleaning the Print Head” on page 159
&“Aligning the Print Head” on page 160
&“Replacing Ink Cartridges” on page 153
&“Cleaning the Paper Path for Ink Smears” on page 162
Menu Options for Print Status Sheet
Select the menus on the control panel as described below.
Settings > Print Status Sheet
Conguration Status Sheet:
Print information sheets showing the current printer status and settings.
Supply Status Sheet:
Print information sheets showing the status of consumables.
Usage History Sheet:
Print information sheets showing the usage history of the printer.
Preparing the Printer
>
Menu Options for Settings
>
Menu Options for Print Status Sheet
60
Menu Options for Print Counter
Select the menus on the control panel as described below.
Settings > Print Counter
Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer.
Menu Options for User Settings
Select the menus on the control panel as described below.
Settings > User Settings
You can change the default settings of the following menus.
❏Copy
❏Scan to Computer
❏Scan to Cloud
❏Fax
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Settings > Restore Default Settings
Resets the following menus to their defaults.
❏Network Settings
❏Copy Settings
❏Scan Settings
❏Fax Settings
❏Clear All Data and Settings
Menu Options for Firmware Update
Select the menus on the control panel as described below.
Settings > Firmware Update
Update:
Check if the latest version of the rmware has been uploaded to the network server. If an update is
available, you can select whether or not to start updating.
Notication:
Select On to receive a notication if a rmware update is available.
Preparing the Printer
>
Menu Options for Settings
>
Menu Options for Firmware Update
61
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Control Panel
1. Select Settings on the home screen.
2. Select General Settings > Basic Settings.
3. Do one of the following.
❏Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then
make settings.
❏Select Sleep Timer or Power O Timer, and then make settings.
Note:
Your produc t may have the Power O Settings or Power O Timer feature depending on the location of purchase.
Preparing the Printer
>
Saving Power
>
Saving Power - Control Panel
62
Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏Windows 10/Windows Server 2019/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > View devices and printers in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
Printing
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Printing from the Printer Driver on Windows
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Printing Basics
63
2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
❏When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
&“Available Paper and Capacities” on page 42
&“Loading Paper in the Paper Cassette” on page 44
&“List of Paper Type” on page 47
&“Main Tab” on page 79
Printing
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Printing Basics
64
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏is feature is not available for borderless printing.
❏You can use automatic and manual 2-sided printing. During manual 2-sided printing, ip the paper over to print on the
other side when the printer has nished printing the rst side.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 42
Print Settings
Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available
when the printer is accessed over a network or is used as a shared printer.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON
Status Monitor 3.
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
2. Click Settings, make the appropriate settings, and then click OK.
Make settings for Print Density if necessary. is setting is not available when you select manual 2-sided
printing.
Note:
❏To print a folded booklet, select Booklet.
❏When setting Print Density, you can adjust print density according to the document type.
❏Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
Printing
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65
3. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
&“Printing Basics” on page 63
&“Main Tab” on page 79
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 63
&“Main Tab” on page 79
Printing
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Printing Several Pages on One Sheet
66
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
&“Printing Basics” on page 63
&“Main Tab” on page 79
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select
Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Printing
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Printing a Reduced or Enlarged Document
67
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 63
&“More Options Tab” on page 80
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
&“Printing Basics” on page 63
&“Main Tab” on page 79
Printing
>
Printing from the Printer Driver on Windows
>
Printing One Image on Multiple Sheets for Enlargement (Cre
…
68
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
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Printing One Image on Multiple Sheets for Enlargement (Cre
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69
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
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4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
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Printing One Image on Multiple Sheets for Enlargement (Cre
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71
10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and then select the items you want to print.
Printing
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Printing from the Printer Driver on Windows
>
Printing with a Header and Footer
74
Related Information
&“Printing Basics” on page 63
&“More Options Tab” on page 80
Printing an Anti-Copy Pattern
You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the
entire print is screen-toned lightly. e hidden letters appear when photocopied to easily distinguish the original
from the copies.
Anti-Copy Pattern is available under the following conditions:
❏Paper: Plain paper, Copy paper
❏Borderless: Not selected
❏Quality: Standard
❏Automatic 2-sided printing: Not selected
❏Color Correction: Automatic
Note:
You can also add your own anti-copy pattern.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern. Click
Settings to change details such as the size or density of the pattern.
Related Information
&“Printing Basics” on page 63
&“More Options Tab” on page 80
Printing
>
Printing from the Printer Driver on Windows
>
Printing an Anti-Copy Pattern
75
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
le, and then repeat the above steps.
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the le.
Related Information
&“Printing Basics” on page 63
&“Main Tab” on page 79
Printing Using the Color Universal Print Feature
You can enhance the visibility of texts and images in printouts.
Color Universal Print is only available when the following settings are selected.
❏Paper Type: Plain paper
❏Quality: Standard or a higher quality
❏Print Color: Color
❏Applications: Microso® Oce 2007 or later
❏Text Size: 96 pts or smaller
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Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option
from the Color Universal Print setting. Click Enhancement Options to make further settings.
Note:
❏Certain characters may be altered by patterns, such as "+" appearing as "±".
❏Application-specic patterns and underlines may alter content printed using these settings.
❏Print quality may decrease in photos and other images when using Color Universal Print settings.
❏Printing is slower when using Color Universal Print settings.
Related Information
&“Printing Basics” on page 63
&“More Options Tab” on page 80
Adjusting the Print Color
You can adjust the colors used in the print job. ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open
the Color Correction window, and then select the method of color correction.
Note:
❏Automatic is selected as default on the More Options tab. With this setting, the colors are automatically adjusted to
match the paper type and print quality settings.
❏PhotoEnhance on the Color Correction window adjusts the color by analyzing the location of the subject. erefore, if
you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change
unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the
image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Related Information
&“Printing Basics” on page 63
&“More Options Tab” on page 80
Printing
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Adjusting the Print Color
77
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize
in Lines.
Related Information
&“Printing Basics” on page 63
&“More Options Tab” on page 80
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, or Envelope
❏Quality: Standard, Standard-Vivid
e print quality may be changed when printing. e print speed may become slower and print density may
become higher.
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Printing
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Related Information
&“Printing Basics” on page 63
&“Maintenance Tab” on page 81
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Main Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Ink Levels Displays the approximate ink levels.
Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the
paper source selected in the print settings on the printer's control panel.
If the printer has only one paper source, this item is not displayed.
Document Size Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
Borderless Enlarges the print data slightly more than the paper size so that no margins are printed around the
edges of the paper. Click Settings to select the amount of enlargement.
Orientation Select the orientation you want to use to print.
Paper Type Select the type of paper on which you print.
Quality Select the pint quality you want to use for printing. Available settings depend on the paper type
you select. Click More Settings to make further settings.
Color Select the color for your print job.
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79
2-Sided Printing Allows you to perform 2-sided printing.
Settings You can specify the binding edge and the binding margins. When
printing multi-page documents, you can select to print starting from
either the front or the back side of the page.
Print Density Select the document type to adjust the print density. If the appropriate
print density is selected, you can prevent images from bleeding through
to the reverse side. Select User Dened to adjust the print density
manually.
Multi-Page Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
Copies Set the number of copies you want to print.
Collate Prints multi-page documents collated in order and sorted into sets.
Reverse Order Allows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.
Print Preview Displays a preview of your document before printing.
Job Arranger Lite Select to print using the Job Arranger Lite feature.
More Options Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Document Size Select the size of your document.
Output Paper Select the paper size on which you want to print. If the Output Paper diers from the Document
Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Reduce/Enlarge
Document
Allows you to reduce or enlarge the size of a document.
Fit to Page Automatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom to Prints with a specic percentage.
Center Prints images in the center of the paper.
Color Correction Automatic Adjusts the colors of images automatically.
Custom Allows you to perform manual color correction. Click Advanced for
further settings.
Image Options Enables print quality options such as Color Universal Print or Fix Red-
Eye. You can also thicken thin lines to make them visible on the
printouts.
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80
Watermark Features Allows you to make settings for anti-copy pattern or watermarks.
Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High Speed Prints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror Image Inverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.
Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if the nozzles are clogged.
Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data.
EPSON Status
Monitor 3
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Monitoring
Preferences
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.
Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Language Changes the language to be used on the printer driver window. To apply the settings, close the
printer driver, and then open it again.
Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.
Online Order Allows you to access the site where you can purchase Epson's ink cartridges.
Technical Support Allows you to access the Epson technical support website.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
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81
3. Select your printer.
4. Select Print Settings from the pop-up menu.
Note:
If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra (10.13), macOS
Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8),
the Epson printer driver has not been installed correctly. Enable it from the following menu.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again.
macOS Mojave (10.14) cannot access Print Settings in applications made by Apple such as TextEdit.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
Related Information
&“Available Paper and Capacities” on page 42
&“Loading Paper in the Paper Cassette” on page 44
&“List of Paper Type” on page 47
&“Menu Options for Print Settings” on page 87
&“Adding the Printer (for Mac OS Only)” on page 179
Printing
>
Printing from the Printer Driver on Mac OS
>
Printing Basics
82
Printing on 2-Sides
You can print on both sides of the paper.
Note:
❏is feature is not available for borderless printing.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 42
Print Settings
Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make
the Document Type settings.
Note:
❏Printing speed may be reduced depending on the document type.
❏When printing photos with dense data, select Text & Graphic s or Text & Photos in the Document Type setting. If the
printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink
Drying Time in Adjustments.
Related Information
&“Printing Basics” on page 81
&“Menu Options for Two-sided Printing Settings” on page 88
Printing
>
Printing from the Printer Driver on Mac OS
>
Printing on 2-Sides
83
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
&“Printing Basics” on page 81
&“Menu Options for Layout” on page 86
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
Related Information
&“Printing Basics” on page 81
Printing
>
Printing from the Printer Driver on Mac OS
>
Printing and Stacking in Page Order (Reverse Order Printing)
84
&“Menu Options for Paper Handling” on page 87
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
1. When printing at a specic percentage, do one of the following.
❏Select Print from the File menu of the application. Click Page Setup, and then select your printer in
Format For. Select the size of the data to be printed from Paper Size, enter a percentage in Scale, and then
click OK.
❏Select Page Setup from the File menu of the application. Select your printer in Format For. Select the size
of the data to be printed from Paper Size, enter a percentage in Scale, and then click OK. Select Print from
the File menu.
Note:
Operations dier depending on the application. See the application's help for details.
2. Select your printer in Printer.
3. Set the other items as necessary.
4. Click Print.
Related Information
&“Printing Basics” on page 81
&“Menu Options for Paper Handling” on page 87
Printing
>
Printing from the Printer Driver on Mac OS
>
Printing a Reduced or Enlarged Document
85
Adjusting the Print Color
You can adjust the colors used in the print job. ese adjustments are not applied to the original data.
Print Settings
Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options
from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings,
and then make more detailed settings.
Related Information
&“Printing Basics” on page 81
&“Menu Options for Color Matching” on page 87
&“Menu Options for Color Options” on page 88
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏OS X Mountain Lion or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Menu Options for Layout
Pages per Sheet Select the number of pages to be printed on one sheet.
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Layout Direction Specify the order in which the pages will be printed.
Border Prints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Flip horizontally Inverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the
computer display to minimize the dierence in color.
EPSON Color Controls
Menu Options for Paper Handling
Collate pages Prints multi-page documents collated in order and sorted into sets.
Pages to Print Select to print only odd pages or even pages.
Page Order Select to print from the top or the last page.
Scale to t paper size Prints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down only Select when reducing the size of the document.
Menu Options for Cover Page
Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Cover Page Type Select the contents of the cover page.
Menu Options for Print Settings
Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media Type Select the type of paper on which you print.
Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.
Borderless This checkbox is selected when you select a borderless paper size.
Expansion In borderless printing, the print data is enlarged slightly more than the
paper size so that no margins are printed around the edges of the paper.
Select the amount of enlargement.
Printing
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87
Grayscale Select when you want to print in black or shades of gray.
Mirror Image Inverts an image to print as it would appear in a mirror.
Menu Options for Color Options
Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings.
PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
O (No Color
Adjustment)
Print without enhancing or adjusting the color in any way.
Menu Options for Two-sided Printing Settings
Two-sided Printing Prints on both sides of the paper.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Prints quietly. However, the print speed may be slower.
❏Permit temporary black printing: Prints only with black ink temporarily.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Output documents for ling: Feed the paper so that it is easy to le when printing landscape data or 2-sided
printing. Envelope printing is not supported.
❏Remove white borders: Removes unnecessary margins during borderless printing.
❏Warning Notications: Allows the printer driver to display warning notications.
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Printing
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>
Making Operation Settings for the Mac OS Printer Driver
88
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
&“Printing Using a Network Service” on page 182
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
Printing
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Using Epson iPrint
89
e following screens are subject to change without notice. e contents may vary depending on the product.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos and documents.
EDisplays the screen to make print settings such as paper size and paper type.
FDisplays the paper size. When this is displayed as a button, press it to display the paper settings currently
set on the printer.
GDisplays photos and documents you selected.
HStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Printing by Touching Smart Devices to the NFC Tag
You can connect the printer and your smart device automatically and print by touching the NFC antenna of a
smart device running Android 4.0 or later and that supports NFC (Near Field Communication) to the printer's
NFC tag.
e location of the NFC antenna varies depending on the smart device. See the documentation provided with your
smart device for more details.
Printing
>
Printing from Smart Devices
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Printing by Touching Smart Devices to the NFC Tag
90
c
Important:
❏Make sure that the Wi-Fi Direct (Simple AP) connection setting is enabled.
❏Enable the NFC function on your smart device.
❏Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC antenna of the smart device
to the printer's NFC tag and install it.
Note:
❏If the printer does not communicate with the smart device even aer touching it to the tag, try adjusting the position of
the smart device and touch it to the tag again.
❏If there are obstacles such as metal between the printer's NFC tag and the NFC antenna of the smart device, the printer
may not be able to communicate with the smart device.
❏is feature uses a Wi-Fi Direct (Simple AP) connection to connect to the printer. You can connect up to four devices to
the printer at the same time.
❏If you have changed the password for the Wi-Fi Direct (Simple AP) connection, you cannot use this feature. Restore the
initial password to use this feature.
1. Load paper in the printer.
2. Touch the NFC antenna of your smart device to the printer's NFC tag.
Epson iPrint starts.
3. On the Epson iPrint home screen, touch the NFC antenna of your smart device to the printer's NFC tag again.
e printer and the smart device are connected.
4. Select the image you want to print, and then select Next at the top right of the screen.
5. Touch the NFC antenna of your smart device to the printer's NFC tag again.
Printing starts.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
1. Load paper in the printer.
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91
2. Set up your printer for wireless printing.
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.
6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
&“Connecting to a Smart Device” on page 24
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install
drivers or download soware.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
&“Printer Settings” on page 56
Printing
>
Printing from Smart Devices
>
Using AirPrint
92
Copying
Copying Basics
is section explains the steps for basic copying.
1. Place the originals.
If you want to copy multiple originals, place all of the originals on the ADF.
2. Select Copy on the home screen.
3. Check the settings on the Copy tab.
Select the setting item to change it as necessary.
Note:
❏If you select Advanced Settings tab, you can make settings such as Multi-Page or Quality.
❏If the combination of settings you require is not available, is displayed. Select the icon to check the details, and
then change the settings.
4. Enter the number of copies.
5. Tap
x
.
Related Information
&“Placing Originals” on page 48
&“Basic Menu Options for Copying” on page 95
&“Advanced Menu Options for Copying” on page 95
&“Basic Screen Conguration” on page 17
Copying on 2-Sides
You can copy multiple originals on both sides of the paper.
1. Select Copy on the home screen.
2. Select Copy tab > , and then select 1→2-Sided.
You can also specify the orientation of the original and the binding position of the copy result.
3. Tap
x
.
Related Information
&“Copying Basics” on page 94
Copying
>
Copying on 2-Sides
94
Copying Multiple Originals onto One Sheet
You can copy two originals onto a single sheet of paper.
1. Select Copy on the home screen.
2. Select Advanced Settings tab > Multi-Page, and select 2-up.
You can also specify the layout order and orientation of the original.
3. Select Copy tab, and then tap
x
.
Related Information
&“Copying Basics” on page 94
Basic Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
B&W:
Copies the original in black and white (monochrome).
Color:
Copies the original in color.
(2-Sided) :
Select 2-sided layout.
❏1→1-Sided
Copies one side of an original onto a single side of paper.
❏1→2-Sided
Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of
your original and the binding position of the paper.
(Density) :
Increase the level of density when the copying results are faint. Decrease the level of density when ink
smears.
Advanced Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
Copying
>
Advanced Menu Options for Copying
95
Paper Setting:
Select paper size and paper type.
Reduce/Enlarge:
Congures the magnication ratio of the enlargement or reduction. If you want to reduce or enlarge
the original by a specic percentage, select the value, and then enter a percentage within a range of 25
to 400%.
❏Actual Size
Copies at 100 % magnication.
❏A4→A5 and others
Automatically enlarges or reduces the original to t to a specic paper size.
❏Auto Fit Page
Detects the scan area and automatically enlarges or reduces the original to t to the paper size you
selected. When there are white margins around the original, the white margins from the corner
mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
Original Size:
Select the size of your original. When copying non-standard size originals, select the size closest to your
original.
Multi-Page:
❏Single Page
Copies a single-sided original onto a single sheet.
❏2-up
Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the
orientation of your original.
Quality:
Select the print quality. Best provides higher quality printing, but the printing speed may be slower.
Original Orientation:
Select the orientation of your original.
Copying
>
Advanced Menu Options for Copying
96
Remove Shadow:
Removes shadows that appear around copies when copying thick paper or that appear in the center of
copies when copying a booklet.
Remove Punch Holes:
Removes the binding holes when copying.
ID Card Copy:
Scans both sides of an ID card and copies onto one side of A4 size paper.
Borderless Copy:
Copies without margins around the edges. e image is enlarged a little to remove margins from the
edges of the paper. Select how much to enlarge in the Expansion setting.
Clear All Settings:
Resets the copy settings to their defaults.
Copying
>
Advanced Menu Options for Copying
97
Scanning
Scanning Using the Control Panel
You can send scanned images from the printer's control panel to the following destinations.
Computer
You can save the scanned image to a computer connected to the printer. Before scanning, install Epson
Scan 2 and Epson Event Manager on your computer.
Cloud
You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect.
Computer (WSD)
You can save the scanned image to a computer connected to the printer, using WSD feature. If you are
using the Windows 7/Windows Vista, you need to make WSD settings on your computer before
scanning.
Related Information
&“Scanning to a Computer (Event Manager)” on page 98
&“Scanning to the Cloud” on page 102
&“Scanning to a Computer (WSD)” on page 104
Scanning to a Computer (Event Manager)
Note:
Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
1. Place the originals.
2. Select Scan on the home screen.
3. Select Computer.
4. Select to select the computer to which you want to save the scanned images.
Note:
❏When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. You can display up to 20 computers on the printer's control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Select to select how to save the scanned image to a computer.
❏Save as JPEG: Saves the scanned image in JPEG format.
❏Save as PDF: Saves the scanned image in PDF format.
❏Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email.
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98
❏Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can
change the scan settings such as the scanning size, folder to save to, or save format.
6. Tap
x
.
Related Information
&“Placing Originals” on page 48
Making Custom Settings in Epson Event Manager
You can set the scan settings for Follow custom setting in Epson Event Manager.
See the Epson Event Manager help for details.
1. Start Epson Event Manager.
2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.
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99
4. Make scan settings on the Job Settings screen.
❏Edit Job Settings: Select Custom Action.
❏Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning
to set the items such as the resolution or the color for saving the scanned image.
❏Target Folder: Select the save folder for the scanned image.
❏Filename (Prex + Start Number): Change the settings for the le name you want to save.
❏File Format: Select the save format.
❏Launch Action: Select the action when scanning.
❏Test Settings: Starts test scanning using current settings.
5. Click OK to return to the main screen.
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101
6. Make sure that the Custom Action is selected on the Custom Action list.
7. Click Close to close Epson Event Manager.
Scanning to the Cloud
You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See
the following Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
1. Make sure that you have made settings using Epson Connect.
2. Place the originals.
3. Select Scan on the home screen.
4. Select Cloud.
5. Select on the top of the screen, and then select a destination.
6. Set items on Scan tab, such as the save format.
7. Select Advanced Settings tab, and then check settings, and change them if necessary.
8. Select Scan tab, and then tap
x
.
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>
Scanning Using the Control Panel
>
Scanning to the Cloud
102
Related Information
&“Placing Originals” on page 48
Basic Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
B&W/Color:
Select whether to scan in color or in monochrome.
JPEG/PDF:
Select the format in which to save the scanned image.
Advanced Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
Scan Area:
❏Scan Size:
Select the scan size. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
❏Original Orientation:
Select the orientation of the original.
Original Type:
Select the type of your original.
Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround:
Remove the shadows at the edge of the original.
❏Center:
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
❏Erasing Position:
Select the position to remove the punch holes.
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>
Scanning to the Cloud
103
❏Original Orientation:
Select the orientation of the original.
Clear All Settings
Resets the scan settings to their defaults.
Scanning to a Computer (WSD)
Note:
❏is feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista.
❏If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
2. Select Scan on the home screen.
3. Select Computer (WSD).
4. Select a computer.
5. Tap
x
.
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
❏e printer and the computer are connected to the network.
❏e printer driver is installed on the computer.
1. Tur n the printer on.
2. Click start, and then click Network on the computer.
3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
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104
Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
4. Click Your device is ready to use.
5. Check the message, and then click Close.
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>
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>
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105
6. Open the Devices and Printers screen.
❏Windows 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
❏Windows Vista
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each
setting item.
Related Information
&“Placing Originals” on page 48
&“Application for Scanning Documents and Images (Epson Scan 2)” on page 172
Scanning Documents (Document Mode)
Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text
documents.
1. Place the originals.
Note:
If you want to scan multiple originals, place them into the ADF.
2. Start Epson Scan 2.
3. Select Document Mode from the Mode list.
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106
4. Make the following settings on the Main Settings tab.
❏Document Source: Select the source where the original is placed.
❏Document Size: Select the size of the original you placed.
❏ / (Original orientation) buttons: Select the set orientation of the original you placed.
Depending on the size of the original, this item may be set automatically and cannot be changed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
5. Make other scan settings if necessary.
❏You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
When you performed preview using ADF, original is ejected from the ADF. Place the ejected original again.
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107
❏On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏Remove Background: Remove the background of the originals.
❏Text Enhancement: You can make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale
or black and white.
❏Brightness: You can adjust the brightness for the scanned image.
❏Contrast: You can adjust the contrast for the scanned image.
❏Gamma: You can adjust the gamma (brightness of the intermediate range) for the scanned image.
❏reshold: You can adjust the border for monochrome binary (black and white).
❏Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Edge Fill: You can remove the shadow created around the scanned image.
❏Dual Image Output (Windows Only): You can scan once and save two images with dierent output
settings at the same time.
Note:
e items may not be available depending on other settings you made.
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>
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108
6. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
7. Click Scan.
Scanning Photos or Pictures (Photo Mode)
Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are
suitable for photos or pictures.
1. Place the originals.
By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a
gap of at least 20 mm between the originals.
Note:
You cannot use ADF when scanning from Photo Mode.
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109
2. Start Epson Scan 2.
3. Select Photo Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass, and the Document Type setting is xed as Reective.
(Reective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these
settings.
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5. Click Preview.
e preview window opens, and the previewed images are displayed as thumbnails.
Note:
To preview the entire scanned area, clear the umbnail check box at the top of the preview widow.
6. Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
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You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the
following.
❏Brightness: You can adjust the brightness for the scanned image.
❏Contrast: You can adjust the contrast for the scanned image.
❏Saturation: You can adjust the saturation (color vividness) for the scanned image.
❏Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
❏Color Restoration: You can correct images that have faded to return them to their original colors.
❏Backlight Correction: You can lighten scanned images that are dark due to backlight.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed papers
such as a magazine.
❏Dust Removal: You can remove dust on the scanned image.
Note:
❏e items may not be available depending on other settings you made.
❏Depending on the original, the scanned image may not be adjusted correctly.
❏When multiple thumbnails are created, you can adjust the image quality for each thumbnail. Depending on the
adjustment items, you can adjust the quality of scanned images all together by selecting multiple thumbnails.
7. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
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❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
8. Click Scan.
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning by Touching Smart Devices to the NFC Tag
Even if your smart device does not make any settings to use the printer, you can automatically connect it and scan
by touching the NFC antenna of a smart device to the printer's NFC Tag.
Make sure that you prepare the followings to use this feature.
❏Enable the NFC function on your smart device.
❏Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the
printer's NFC Tag to install it.
Note:
❏Android 4.0 or later supports NFC (Near Field Communication)
❏e location of the NFC antenna varies depending on the smart device. See the documentation provided with your smart
device for more details.
❏e printer may not be able to communicate with the smart device when there are obstacles such as metal between the
printer's NFC Tag and the NFC antenna of the smart device,
1. Place the originals in the printer.
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2. Touch the NFC antenna of your smart device to the printer's NFC Tag.
Epson iPrint starts.
3. Select the scan menu in Epson iPrint.
4. Touch the NFC antenna of your smart device to the printer's NFC Tag again.
Scanning starts.
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
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CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DDisplays the scanning screen.
EDisplays the screen where you can make scan settings such as resolution.
FDisplays scanned images.
GStarts scanning.
HDisplays the screen where you can save scanned data to a smart device or Cloud services.
IDisplays the screen where you can send scanned data by email.
JDisplays the screen where you can print scanned data.
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Faxing
Setting Up a Fax
Connecting the Printer to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
❏VoIP phone line such as DSL or ber-optic digital service
❏Digital phone line (ISDN)
❏Some PBX telephone systems
❏When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
Connecting the Printer to a Phone Line
Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to
the printer, use a second RJ-11 (6P2C) phone cable.
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
Note:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap
if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
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Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Related Information
&“Making Settings for a PBX Phone System” on page 121
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the documentation provided with the modem or the adapter for more details.
Note:
If your DSL modem is not equipped with a built-in DSL lter, connect a separate DSL lter.
Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
Note:
❏If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
❏If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of
rings your answering machine is set to answer a call.
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1. Remove the cap from the EXT. port on the back of the printer.
2. Connect the phone device and the EXT. port with a phone cable.
Note:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split
the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
3. Select Fax on the home screen.
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4. Pick up the handset.
e connection is established when
x
(Send) is enabled as the following screen.
Related Information
&“Settings for the Answering Machine” on page 128
Making Basic Fax Settings
First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then congure the other
settings as necessary.
e Fax Setting Wizard is automatically displayed when the printer is turned on for the rst time. Once you have
made the settings, you do not need to make them again unless the connection environment is changed.
Making Basic Fax Settings Using the Fax Setting Wizard
Make basic settings by following the on-screen instructions.
1. Connect the printer to the phone line.
Note:
Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to the
phone line before starting the wizard.
2. Select Settings on the home screen.
3. Select General Settings > Fax Settings > Fax Setting Wizard.
4. On the Fax Setting Wizard screen, tap Proceed.
e wizard begins.
5. On the fax header entry screen, enter the sender name such as your company name, and then tap OK.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
6. On the phone number entry screen, enter your fax number, and then tap OK.
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7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings.
❏If you have subscribed to a distinctive ring service from your telephone company: Select Settings , and then
select the ring pattern to be used for incoming faxes.
- If you select All, go to step 8.
- If you select any other setting, Receive Mode is automatically set to Auto. Go to step 10.
❏If you do not need to set this option: Tap Skip, and then go to step 10.
Note:
❏Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you to
have several phone numbers on one phone line. Each number is assigned a dierent ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
❏Depending on the region, On and O are displayed as the DRD options. Select On to use the distinctive ring feature.
8. On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
❏When connected: Select Ye s, and then go to the next step.
❏When not connected: Select No, and then go to step 10. Receive Mode is set to Auto.
9. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
❏To receive automat ically : Select Ye s . Receive Mode is set to Auto.
❏To receive manually: Select No. Receive Mode is set to Manual.
10. On the Proceed screen, check the settings you made, and then tap Proceed.
To correct or change settings, tap .
11. Select Start Checking to run the fax connection check, and when the screen prompts you to print the check
result, select Print.
A report of the check result that shows the connection status is printed.
Note:
❏If there are any errors reported, follow the instructions on the report to solve them.
❏If the Select Line Type screen is displayed, select the line type.
- When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
- When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the
Conrmation screen displayed. However, setting this to Do Not Detect may cause the printer to skip the rst digit of
a fax number when dialing and send the fax to the wrong number.
Related Information
&“Connecting the Printer to a Phone Line” on page 116
&“Setting Receive Mode” on page 127
&“Making Settings for a PBX Phone System” on page 121
&“Menu Options for Fax Settings” on page 144
Making Basic Fax Settings Individually
You can make fax settings without using the fax setting wizard by selecting each setting menu individually. e
settings congured using the wizard can also be changed. For more details, see the list of menus in fax settings.
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Related Information
&“Menu Options for Fax Settings” on page 144
Making Settings for a PBX Phone System
Make the following settings when using the printer in oces that use extensions and require external access codes,
such as 0 and 9, to get an outside line.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings.
3. Select Line Type, and then select PBX.
4. When sending a fax to an outside fax number using # (hash) instead of the actual external access code, select
the Access Code box to make this to Use.
e #, entered instead of the actual access code, is replaced with the stored access code when dialing. Using #
helps avoid connection problems when connecting to an outside line.
Note:
You cannot send faxes to recipients in Contacts that have external access codes such as 0 and 9.
If you have registered recipients in Contacts using an external access code such as 0 and 9, set the Access Code to Do
Not Use. Otherwise, you must change the code to # in Contacts.
5. Tap the Access Code input box, enter the external access code used for your phone system, and then tap OK.
6. Select OK to apply the settings.
e access code is stored in the printer.
Making Information Settings to be Printed on Received Faxes
You can set to print reception information in the footer of the received fax, even if the sender has not set the
header information. e reception information includes the received date and time, sender's ID, and page number
(such as "P1"). When Split Page Settings is enabled, the split page number is also included.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Print Settings, and then tap the Add Reception Information to set this to On.
Related Information
&“Print Settings” on page 144
Making Settings to Print Received Faxes on 2-Sides
You can print multiple pages of received documents on both sides of the paper.
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1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Print Settings, and then select 2-Sided.
4. Tap the 2-Sided eld to set this to On.
5. In Binding Margin, select Short Side or Long Side.
6. Select OK.
Related Information
&“Print Settings” on page 144
Making Settings to Print Received Faxes by Splitting Pages
Make split page settings when the size of the received document is larger than the size of the paper loaded in the
printer.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Print Settings > Split Page Settings > Delete Print Data Aer Split.
4. Select the options for deleting print data aer splitting.
❏If you select O, select OK and go to step 6.
❏If you select Delete Top or Delete Bottom, go to next step.
5. In reshold, set the threshold, and then select OK.
6. Select Overlap When Split.
7. Tap the Overlap When Split eld to set this to On.
8. In Overlapping Width, set the width, and then select OK.
Related Information
&“Print Settings” on page 144
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122
Sending Faxes Using the Printer
Basic Fax Sending Operations
Send faxes in color or monochrome (B&W).
Note:
When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.
Sending Fax Using the Control Panel
You can send faxes by entering fax numbers for recipients by using the control panel. e printer automatically
dials the recipients and sends the fax.
1. Place the originals.
Note:
You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may
not be able to send faxes even with less than 100 pages.
2. Select Fax on the home screen.
3. Specify the recipient.
You can send the same monochrome fax to up to 100 recipients including up to 99 groups in Contacts.
However, a color fax can only be sent to one recipient at a time.
❏To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK.
- To add a pause (pause for three seconds during dialing), enter a hyphen(-).
- If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access
code at the beginning of the fax number.
❏To select from the contacts list: Select Contacts and add a check mark to a contact. If the recipients you
want to send has not registered in Contacts yet, you can register the recipient rst by selecting Add Entry.
❏To select from the sent fax history: Select Recent, and then select a recipient.
Note:
❏When Direct Dialing Restrictions in Security Settings is set to On, you can only select fax recipients from the
contacts list or the sent fax history. You cannot manually enter a fax number.
To delete recipients you entered, display the list of recipients by tapping on the eld of a fax number or the
number of recipients on the LCD screen, select the recipient from the list, and then select Remove.
4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as
necessary.
5. Select the Recipient tab, and then send the fax.
❏To send without checking the scanned document image: Tap
x
.
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❏To scan, check the scanned document image, and then send (when sending a fax in monochrome only):
Select Preview on the Recipient tab.
To send the fax as is, select Start Sending. Otherwise, cancel the preview by selecting Cancel, and then go
to step 3.
- : Moves the screen in the direction of the arrows.
- : Reduces or enlarges.
- : Moves to the previous or the next page.
Note:
❏You cannot send the fax in color aer previewing.
❏When Direct Send is enabled, you cannot preview.
❏When the preview screen is le untouched for 20 seconds, the fax is sent automatically.
❏e image quality of a sent fax may be dierent from what you previewed depending on the capability of the
recipient machine.
6. When sending is complete, remove the originals.
Note:
❏If the fax number is busy or a problem occurs, the printer automatically redials twice aer one minute.
❏To cancel sending, tap
y
.
❏It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer
is sending a fax in color, you cannot use the other features.
Related Information
&“Placing Originals” on page 48
&“Menu Options for Faxing” on page 141
&“Managing Contacts” on page 52
Sending Faxes Dialing from the External Phone Device
You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
a fax, or when the recipient's fax machine does not switch to the fax automatically.
1. Place the originals.
You can send up to 100 pages in one transmission.
2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
Note:
When the recipient answers the phone, you can talk with the recipient.
3. Select Fax on the home screen.
4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as
necessary.
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5. When you hear a fax tone, tap
x
, and then hang up the handset.
Note:
When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
scanning and sending simultaneously. While sending the fax, you cannot use the other features.
6. When sending is complete, remove the originals.
Related Information
&“Placing Originals” on page 48
&“Fax Settings” on page 141
Various Ways of Sending Faxes
Sending Many Pages of a Monochrome Document (Direct Send)
When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory.
erefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can
avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer
performs scanning and sending simultaneously. You can use this feature when there is only one recipient.
Select Fax on the home screen, select the Fax Settings tab, and then tap Direct Send to set this to On.
Related Information
&“Placing Originals” on page 48
&“Fax Settings” on page 141
Sending Faxes in Monochrome at Specied Time of the Day (Send Fax Later)
You can set to send a fax at a specied time. Only monochrome faxes can be sent when the time to send is
specied.
1. Select Fax on the home screen.
2. Specify the recipient.
“Recipient” on page 141
3. Select the Fax Settings tab, and then select Send Fax Later.
4. Tap the Send Fax Later eld to set this to On.
5. Select the Time eld, enter the time you want to send the fax, and then select OK.
6. Select OK to apply the settings.
You can also make settings such as the resolution and the sending method as necessary.
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7. Send the fax.
Note:
You cannot send another fax until the fax has been sent at the specied time. If you want to send another one, you need
to cancel the scheduled fax by selecting Fax on the home screen, and then deleting it.
Related Information
&“Placing Originals” on page 48
&“Sending Fax Using the Control Panel” on page 123
&“Fax Settings” on page 141
Sending a Fax with a Selected Header
You can send a fax with sender information that is suitable for the recipient. You need to register multiple headers
of sender information in advance in the printer by following the steps below.
Registering Multiple Headers for Sending Faxes
You can register up to 21 fax headers as sender information.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings.
3. Select Header, tap the You r Phon e Nu mb e r eld, enter your phone number, and then tap OK.
4. Select one of the boxes under the Fax Header list, enter the fax header information, and then tap OK.
Related Information
&“Basic Settings” on page 146
Sending a Fax with a Selected Header
When you send a fax, you can select header information for the recipient. To use this feature, you must register
multiple headers in advance.
1. Select Fax on the home screen.
2. Select Fax Settings > Add Sender Information.
3. Select where you want to add your sender information.
❏O: Sends a fax with no header information.
❏Outside of Image: Sends a fax with header information in the top white margin of the fax. is keeps the
header from overlapping with the scanned image, however, the fax received by the recipient may be printed
across two sheets depending on the size of the originals.
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❏Inside of Image: Sends a fax with header information approximately 7 mm lower than the top of the
scanned image. e header may overlap with the image, however, the fax received by the recipient will not
be split into two documents.
4. Select the Fax Header eld, and then select the header you want to use.
5. Select one of the Additional Information options as necessary.
6. Select OK to apply the settings.
Related Information
&“Fax Settings” on page 141
Sending Dierent Size Documents Using ADF (ADF Continuous Scan)
If you place dierent sized originals in the ADF, all of the originals are sent at the largest size among them. You can
send them in their original sizes by sorting and placing them by size, or placing them one by one.
Before placing originals, make the following setting.
Select Fax on the home screen, select the Fax Settings tab, and then tap ADF Continuous Scan to set this to On.
e printer stores the scanned documents, and sends as one document.
Note:
If you leave the printer untouched for 20 seconds aer prompted to set the next originals, the printer stops storing and starts
sending the document.
Receiving Faxes on the Printer
Setting Receive Mode
You ca n m a k e a Receive Mode using Fax Setting Wizard. When making fax setting at the rst time, we
recommend you to use the Fax Setting Wizard. If you want to change only the Receive Mode, follow the
instruction below.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings > Receive Mode.
3. Select the Receive Mode depending on your use.
c
Important:
If a phone is not connected, you must select Auto.
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127
❏Using the phone line only for faxes:
Select Auto.
Automatically switches to receive faxes when the number of rings you set in Rings to Answer are complete.
Note:
We recommend setting Rings to Answer to as low a number as possible.
❏Using one phone line for phone calls and faxes (mainly for faxing):
Select Auto.
Automatically switches to receive faxes when the number of rings you set in theRings to Answer are
reached.
Note:
You can make a voice call if you hang up the phone within the number of rings set in Rings to Answer.
❏Using one phone line for phone calls and faxes (mainly for phonecalls):
Select Manual.
You can answer a phone call with an external phone device. When faxing, you can start receiving faxes
using the printer's control panel.
Note:
When making Remote Receive settings, you can start fax receiving faxes using only operations on the connected phone.
Related Information
&“Making Basic Fax Settings Using the Fax Setting Wizard” on page 119
&“Receiving Faxes Manually” on page 128
&“Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 129
Settings for the Answering Machine
You need settings to use an answering machine.
❏Set the Receive Mode of the printer to Auto.
❏Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the
manuals that came with the answering machine for its settings.
e Rings to Answer setting may not be displayed depending on the region.
Related Information
&“Basic Settings” on page 146
Various Ways of Receiving Faxes
Receiving Faxes Manually
When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below
to receive faxes.
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1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, select Fax on the home screen of the printer.
Note:
If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
3. Tap Send/Receive.
4. Select Receive.
5. Tap
x
, and then hang up the handset.
Related Information
&“Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 129
&“Saving Received Faxes in the Inbox” on page 131
Receiving Faxes Using a Connected Telephone (Remote Receive)
To receive a fax manually, you need to operate the printer aer you pick up the handset of the telephone. By using
the Remote Receive feature, you can start receiving a fax just by operating the phone.
e Remote Receive feature is available for telephones that support tone dialing.
Related Information
&“Receiving Faxes Manually” on page 128
Setting Up Remote Receive
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings > Remote Receive.
3. Tap Remote Receive eld to set this to On.
4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then tap OK.
5. Select OK to apply the settings.
Related Information
&“Basic Settings” on page 146
Using Remote Receive
1. When the telephone rings, pick up the handset.
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2. When you hear a fax tone, enter the start code using the telephone.
3. Aer conrming that the printer has started receiving the fax, hang up the handset.
Receiving Faxes by Polling (Polling Receive)
You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a
document from a fax information service. However, if the fax information service has an audio guidance feature
that you need to follow to receive a document, you cannot use this feature.
Note:
To receive a document from a fax information service that uses audio guidance, just dial the fax number using the connected
telephone, and operate the phone and the printer following the audio guidance.
1. Select Fax on the home screen.
2. Tap .
3. Tap Polling Receive to set this to On, and then tap Close.
4. Enter the fax number.
Note:
When Security Settings > Direct Dialing Restrictions is set to On, you can only select fax recipients from the contact
list or the sent fax history. You cannot manually enter a fax number.
5. Tap
x
.
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 124
Making Settings for Blocking Junk Faxes
You can block junk faxes.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax.
3. Select Rejection Fax and then enable the following options.
❏Rejection Number List: Rejects faxes that are in the Rejection Number List.
❏Fax Header Blank: Rejects faxes that have blank header information.
❏Unregistered Contacts: Rejects faxes that have not been registered in the contact list.
4. If you are using the Rejection Number List, tap , select Edit Blocked Number list, and then edit the list.
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Related Information
&“Basic Settings” on page 146
Saving of Received Faxes
e printer provides the following features to save received faxes.
❏Saving in the printer's inbox
❏Saving on a computer
Note:
❏e above features can be used at the same time. If you do use them all at the same time, received documents are saved to
the inbox and on a computer.
❏When there are received documents that have not been read or saved yet, the number of the unprocessed jobs is displayed
on the on the home screen.
Related Information
&“Saving Received Faxes in the Inbox” on page 131
&“Receiving Faxes on a Computer” on page 137
Saving Received Faxes in the Inbox
You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature,
received documents are not automatically printed. You can view them on the printer's LCD screen and print only
when needed.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the le size of saved documents, and
using of multiple fax saving features at a time.
Related Information
&“Setting to Save Received Faxes in the Inbox” on page 131
&“Checking the Received Faxes on the LCD Screen” on page 132
Setting to Save Received Faxes in the Inbox
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Fax Output Settings.
3. If a conrmation message is displayed, conrm it, and then tap OK.
4. Select Save to Inbox.
5. Tap Save to Inbox to set this to On
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6. Select Options when memory is full, select the option to use when the inbox is full.
❏Receive and print faxes: e printer prints all received documents that cannot be saved in the Inbox.
❏Reject incoming faxes: e printer does not answer incoming fax calls.
7. You c a n s et a p a sswor d f or t h e i n b o x . S e l e c t Inbox Password Settings, and then set the password.
Note:
You cannot set a password when Receive and print faxes is selected.
Checking the Received Faxes on the LCD Screen
1. Tap on the on the home screen.
Note:
When there are received faxes that have not been read, the number of unread documents is displayed on the on the
home screen.
2. Tap Open Inbox (XX Unread).
3. If the inbox has been password protected, enter the inbox password.
4. Select the fax you want to view from the list.
e contents of the fax are displayed.
❏: Moves the screen in the direction of the arrows.
❏: Reduces or enlarges.
❏: Rotates the image to the right by 90 degrees.
❏: Moves to the previous or the next page.
❏To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display
the icons.
5. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions.
c
Important:
If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have
already read or printed.
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Related Information
&“Menu Options for Fax Settings” on page 144
Sending a Fax from a Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver.
Note:
❏Check if the FAX Utility and the printer's PC-FAX driver has been installed before using this feature.
“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 175
“Application for Sending Faxes (PC-FAX Driver)” on page 175
❏If the FAX Utility is not installed, install the FAX Utility using the EPSON Soware Updater (application for updating
soware).
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 177
&“Installing the Latest Applications” on page 178
Sending Documents Created Using an Application (Windows)
By selecting a printer fax from the Print menu of an application like Microso Word or Excel, you can directly
transmit data such as documents, drawings, and tables you have created, with a cover sheet.
Note:
e following explanation uses Microso Word as an example. e actual operation may dier depending on the application
you use. For details, see the application’s help.
1. Using an application, create a document to transmit by fax.
2. Click Print from the File menu.
e application’s Print window appears.
3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax
sending.
❏Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more.
❏You can send up to 100 pages in one fax transmission.
4. Click Printer Properties or Properties if you want to specify Paper Size, Orientation, Color, Image Quality,
or Character Density.
For details, see the PC-FAX driver help.
5. Click Print.
Note:
When Using FAX Utility for the rst time, a window for registering your information is displayed. Enter the necessary
information, and then click OK.
Recipient Settings screen of FAX Utility is displayed.
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6. When you want to send other documents in the same fax transmission, select Add documents to send
checkbox.
e screen for adding documents is displayed when you click Next in step 9.
7. Select Attach a cover sheet checkbox if necessary.
8. Specify a recipient.
❏Selecting a recipient (name, fax number and so on) from PC-FAX Phone Book:
If the recipient is saved in the phone book, do the steps below.
A
Click the PC-FAX Phone Book tab.
B
Select the recipient from the list and click Add.
❏Selecting a recipient (name, fax number and so on) from the contacts on the printer:
If the recipient is saved in the contacts on the printer, do the steps below.
A
Click the Contacts on Printer tab.
B
Select contacts from the list and click Add to proceed to Add to Recipient window.
C
Select the contacts from the list displayed, and then click Edit.
D
Add the personal data such as Company/Corp. and Title as necessary, and then click OK to return to
the Add to Recipient window.
E
As necessary, select the checkbox of Register in the PC-FAX Phone Book to save the contacts to PC-
FAX Phone Book.
F
Click OK.
❏Specifying a recipient (name, fax number and so on) directly:
Do the steps below.
A
Click the Manual Dial tab.
B
Enter the necessary information.
C
Click Add.
Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX
Phone Book tab.
Note:
❏If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from related information link below.
❏If you have selected Enter fax number twice in the Optional Settings on the FAX Utility main screen, you need to
enter the same number again when you click Add or Next.
e recipient is added to the Recipient List displayed in the upper part of the window.
9. Click Next.
❏When you have selected Add documents to send checkbox, follow the steps below to add documents in the
Document Merging window.
A
Open a document you want to add, and then select the same printer (fax name) in the Print window.
e document is added to the Document List to Merge list.
B
Click Preview to check the merged document.
C
Click Next.
Note:
e Image Quality and Color settings you have selected for the rst document are applied to other documents.
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❏When you have selected Attach a cover sheet checkbox, specify the content of the cover sheet in the Cover
Sheet Settings window.
A
Select a cover sheet from samples in the Cover Sheet list. Note that there is no function to create an
original cover sheet or to add an original cover sheet to the list.
B
Enter the Subject and Message.
C
Click Next.
Note:
Set the following as necessary in Cover Sheet Settings.
❏Click Cover Sheet Formatting if you want to change the order of the items on the cover sheet. You can select the
cover sheet size in Paper Size. You can also select a cover sheet at a dierent size to the document being transmitted.
❏Click Font if you want to change the font used for the text on the cover sheet.
❏Click Sender Settings if you want to change the sender information.
❏Click Detailed Preview if you want to check the cover sheet with the subject and the message you entered.
10. Check the transmission content and click Send.
Make sure the name and fax number of the recipient are correct before transmitting. Click Preview to preview
the cover sheet and document to transmit.
Once transmission starts, a window displaying the transmission status appears.
Note:
❏To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel.
❏If an error occurs during transmission, the Communication error window appears. Check the error information
and retransmit.
❏e Fax Status Monitor screen (the screen mentioned above where you can check the transmission status) is not
displayed if Display Fax Status Monitor During Transmission is not selected in the Optional Settings screen of the
FAX Utility main screen.
Related Information
&“Basic Settings” on page 146
Sending Documents Created Using an Application (Mac OS)
By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data
such as documents, drawings, and tables, you have created.
Note:
e following explanation uses Text Edit, a standard Mac OS application as an example.
1. Create the document you want to send by fax in an application.
2. Click Print from the File menu.
e application’s Print window is displayed.
3. Select your printer (fax name) in Name, click
d
to display the detailed settings, check the print settings, and
then click OK.
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4. Make settings for each item.
❏Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent.
❏You can send up to 100 pages in one fax transmission.
Note:
e page size of documents you can send is the same as the paper size you can fax from the printer.
5. Select Fax Settings from the popup menu, and then make settings for each item.
See the PC-FAX driver's help for explanations on each setting item.
Click at the bottom le of the window to open the PC-FAX driver's help.
6. Select the Recipient Settings menu, and then specify the recipient.
❏Specifying a recipient (name, fax number, and so on) directly:
Click the Add item, enter the necessary information, and then click . e recipient is added to the
Recipient List displayed in the upper part of the window.
If you have selected "Enter fax number twice" in the PC-FAX driver settings, you need to enter the same
number again when you click .
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
❏Selecting a recipient (name, fax number, and so on) from the phone book:
If the recipient is saved in the phone book, click . Select the recipient from the list, and then click Add
> OK.
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
7. Check the recipient settings, and then click Fax.
Sending starts.
Make sure the name and fax number of the recipient are correct before transmitting.
Note:
❏If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data,
and then click Delete.
❏If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on
the Fax Transmission Record screen.
❏Mixed paper size documents may not be sent correctly.
Related Information
&“Basic Settings” on page 146
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Receiving Faxes on a Computer
You can receive faxes and save them as PDF les to the computer connected to the printer. e FAX Utility comes
with features including how to specify a folder to save the faxes. Install the FAX Utility before using this feature.
Note:
❏Check if the FAX Utility and the printer's PC-FAX driver have been installed and the FAX Utility settings have been
made before using this feature.
“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 175
“Application for Sending Faxes (PC-FAX Driver)” on page 175
❏If the FAX Utility is not installed, install the FAX Utility using the EPSON Soware Updater (application for updating
soware).
c
Important:
❏To receive faxes on a computer, the Receive Mode on the printer's control panel must be set to Auto.
❏e computer set to receive faxes should always be on. Received documents are saved in the printer's memory
temporarily before the documents are saved on the computer. If you turn o the computer, the printer's memory
might become full as it cannot send the documents to the computer.
❏e number of documents that have been temporarily saved to the printer’s memory are displayed on the on
the home screen.
❏To read the received faxes, you need to install a PDF viewer such as Adobe Reader in the computer.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 177
Setting to Save a Received Fax on a Computer
You can make received fax settings by using the FAX Utility. Install the FAX Utility on the computer in advance.
For details, see Basic Operations in the FAX Utility help (displayed on the main window).
Note:
You can receive faxes and print faxes at the same time.
Related Information
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 175
Receiving Faxes on a Computer and Printing from the Printer
As well as making settings to save received faxes on a computer, follow the steps below on the printer.
1. Select Settings > General Settings > Fax Settings > Receive Settings.
2. Select Fax Output Settings > Save to Computer > Yes a nd Print .
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Related Information
&“Setting to Save a Received Fax on a Computer” on page 137
&“Receive Settings” on page 144
Canceling Received Faxes on the Computer
To cancel saving faxes on the computer, change the settings on the printer.
Note:
You can also change the settings using the FAX Utility. However, if there are any faxes that have not been saved to the
computer, you cannot change the settings.
1. Select Settings > General Settings > Fax Settings > Receive Settings.
2. Select Fax Output Settings > Save to Computer > No.
Related Information
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 175
&“Receive Settings” on page 144
Checking for New Faxes (Windows)
By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes,
and whether or not there are any new faxes using the fax icon on the Windows task bar. By setting up the computer
to display a notication when new faxes are received, a notication screen pops up near the Windows system tray,
and you can check the new faxes.
Note:
❏Received fax data saved to the computer is removed from the printer's memory.
❏You need Adobe Reader to view the received faxes because they are saved as PDF les.
Using the Fax Icon on the Task Bar (Windows)
You can check for new faxes and the operation status by using the fax icon displayed on the Windows taskbar.
1. Check the icon.
❏: Standing by.
❏: Checking for new faxes.
❏: Importing new faxes is complete.
2. Right-click the icon, and then click View Receiving Fax Record.
e Receiving Fax Record screen is displayed.
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3. Check the date and the sender in the list, and then open the received le as a PDF.
Note:
❏Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
❏You can also open the received fax folder directly when you right-click the icon. For details, see Optional Settings in
the FAX Utility and its help (displayed on the main window).
While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new
faxes now.
Using the Notication Window (Windows)
When you set to notify you the new faxes exist, a notication window is displayed near the task bar for each the
fax.
1. Check the notication screen displayed on your computer screen.
Note:
e notication screen disappears if no operation is performed for a given length of time. You can change the
notication settings such as the display time.
2. Click anywhere in the notication screen, except for the button.
e Receiving Fax Record screen is displayed.
3. Check the date and the sender in the list, and then open the received le as a PDF.
Note:
❏Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
❏You can also open the received fax folder directly when you right-click the icon. For details, see Optional Settings in
the FAX Utility and its help (displayed on the main window).
Checking for New Faxes (Mac OS)
You can check for new faxes using one of the following methods. is is available only on computers set to "Save"
(save faxes on this computer).
❏Open the received fax folder (specied in Received Fax Output Settings.)
❏Open the Fax Receive Monitor and click Check new faxes now.
❏Notication that new faxes have been received
Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility,
the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived.
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
You can open the save folder from the computer specied to receive faxes when selecting "Save" (save faxes on
this computer).
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1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor.
2. Select the printer and click Open folder, or double click the printer name.
3. Check the date and the sender in the le name, and then open the PDF le.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number)
Information sent from the sender is displayed as the sender's number. is number may not be displayed depending on
the sender.
Using Other Faxing Features
Printing Fax Report and List
Printing Fax Report Manually
1. Select Fax on the home screen.
2. Tap (More).
3. Select Fax Report.
4. Select the report you want to print, and then follow the on-screen instructions.
Note:
You can change the report format. From the home screen, select Settings > General Settings > Fax Settings > Report
Settings, and then change the Attach Fax image to report or Report Format settings.
Related Information
&“More” on page 143
&“Report Settings” on page 145
Setting Up to Print Fax Reports Automatically
You can make settings to print the following fax reports automatically.
Transmission Report
From the home screen, select Fax > Fax Settings > Transmission Report, and then select Print or Print on Error.
Fax Log
From the home screen, select Settings > General Settings > Fax Settings > Report Settings > Fax Log Auto Print,
and then select On(Every 30) or On(Time).
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Related Information
&“Menu Options for User Settings” on page 148
&“Report Settings” on page 145
Setting Security for Faxing
You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents
from being leaked or lost. You can also delete backed-up fax data.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Security Settings.
3. Select the menu, and then make the settings.
Related Information
&“Security Settings” on page 147
Menu Options for Faxing
Recipient
Select the menus on the control panel as described below.
Fax > Recipient
Keypad:
Manually enter a fax number.
Contacts:
Select a recipient from the contacts list. You can also add or edit a contact.
Recent:
Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
Fax Settings
Select the menus on the control panel as described below.
Fax > Fax Settings
Scan Settings:
❏Original Size (Glass)
Select the size and orientation of the original you placed on the scanner glass.
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❏Color Mode
Select whether to scan in color or in monochrome.
❏Resolution
Select the resolution of the outgoing fax.
❏Density
Sets the density of the outgoing fax.
❏Remove Background
Detects the paper color (background color) of the original document, and removes or lightens the
color. Depending on the darkness and vividness of the color, it may not be removed or lightened
❏ADF Continuous Scan
When sending a fax from the ADF, you cannot add originals in the ADF aer starting scanning. If
you place dierent sized originals in the ADF, all of the originals are sent at the largest size among
them. Enable this option so that the printer asks if you want to scan another page aer an original in
the ADF has nished scanning. en you can sort and scan your originals by size and send them as
a single fax.
Fax Send Settings:
❏Direct Send
Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the
scanned image to memory. If you do not enable this option, the printer starts the transmission aer
saving the scanned image to memory and may cause a memory full error when sending many pages.
By using this option, you can avoid the error, but it takes longer to send the fax. You cannot use this
option when sending a fax to multiple recipients.
❏Send Fax Later
Sends a fax at a time you specied. Only a monochrome fax is available when using this option.
❏Add Sender Information
❏Add Sender Information:
Select the position where you want to include the header information (sender name and fax
number) in the outgoing fax, or not to include the information.
- O: Sends a fax with no header information.
- Outside of Image: Sends a fax with header information in the top white margin of the fax. is
keeps the header from overlapping with the scanned image, however, the fax received by the
recipient may be printed across two sheets depending on the size of the originals.
- Inside of Image: Sends a fax with header information approximately 7 mm lower than the top
of the scanned image. e header may overlap with the image, however, the fax received by the
recipient will not be split into two documents.
❏Fax Header:
Select the header for the recipient. To use this feature, you should register multiple headers in
advance.
❏Additional Information:
Select the information you want to add. You can select one from Your Ph one Num b er and
Destination List.
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❏Transmission Report
Prints a transmission report automatically aer you send a fax. Select Print on Error to print a
report only when an error occurs. If Settings > General Settings > Fax Settings > Report
Settings>Attach Fax image to report is set, an image of the document is printed with the report.
❏Clear All Settings
Restores all settings in Fax Settings to their defaults.
More
Select the menus on the control panel as described below.
Fax > (More)
Transmission History:
You can check the history of sent or received fax jobs.
Fax Report:
❏Last Transmission
Prints a report for the previous fax that was sent or received through polling.
❏Fax Log
Prints a transmissions report. You can set to print this report automatically using the following menu.
Settings > General Settings > Fax Settings > Report Settings > Fax Log Auto Print
❏Fax Settings List
Prints the current fax settings.
❏Protocol Trace
Prints a detailed report for the previous fax that was sent or received.
Polling Receive:
Connects to the fax number you entered and receives a fax stored on the fax machine. You can use this
option for receiving a fax from a fax information service.
Inbox:
Opens the inbox where the received faxes are stored.
Reprint Faxes:
Prints the received faxes again.
Fax Settings:
Opens Fax Settings. You can also access this screen by selecting Settings on the home screen, and then
selecting General Settings > Fax Settings. For more details, see the page that describes the Fax Settings
feature.
Related Information
&“Menu Options for Fax Settings” on page 144
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Menu Options for Fax Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings
Check Fax Connection
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Check Fax Connection
Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on
A4 size plain paper.
Fax Setting Wizard
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Fax Setting Wizard
Select to make basic fax settings by following the on-screen instructions. For details, see the page that describes
basic fax settings.
Receive Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Receive Settings
Fax Output Settings
You can set to save received documents in the inbox or on a computer. Select the menus on the control panel as
described below.
Save to Inbox:
Saves received faxes in the printer's inbox.
Save to Computer:
Converts received documents into PDF format and saves them on a computer connected to the printer.
Print Settings
Select the menus on the control panel as described below.
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Auto Reduction:
Reduces large received documents to t on the paper in the paper source. Reducing may not always be
possible depending on the received data. If this is turned o, large documents are printed at their
original size on multiple sheets, or a blank second page may be ejected.
Split Page Settings:
Make split page settings when the size of the received document is larger than the size of the paper
loaded in the printer.
Auto Rotation:
Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on the
correct paper size. is setting is applied when the paper size setting is set to A5. Check the following
menu.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting
Add Reception Information:
Prints reception information in the received fax, even if the sender does not set the header information.
e reception information includes the received date and time, sender's ID, and page number (such as
"P1"). When Split Page Settings is enabled, the split page number is also included.
2-Sided:
You can print multiple pages of received documents on both sides of the paper.
Print Start Timing:
Select options to start printing the received documents.
All Pages Received: Aer receiving all of the pages, printing starts from the rst page.
First Page Received: Starts printing when the rst page is received, and then prints in order as the
pages are received. If the printer cannot start printing, such as when it is printing other jobs, the printer
starts printing received pages as a batch when it is available.
Collation Stack:
Prints received documents from the last page (print in descending order) so that the printed
documents are stacked in the correct page order. When the printer is running low on memory, this
feature may not be available.
Print Suspend Time:
Saves documents received during the specied time period in the printer's memory without printing
them. At the time specied to restart printing, the documents are automatically printed. is feature
can be used for noise prevention at night or to prevent condential documents from being disclosed
while you are away. Before using this feature, make sure there is enough free memory.
Quiet Mode:
Reduces the noise the printer makes when printing faxes, however, print speed may be reduced.
Report Settings
Select the menu on the control panel as described below.
Settings > General Settings > Fax Settings > Report Settings
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Fax Log Auto Print:
Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are
completed. Select On(Time) to print the log at a specied time. However, if the number of fax jobs
exceeds 30, the log is printed before the specied time.
Attach Fax image to report:
Prints a Transmission Report with an image of the rst page of the sent document. Select On(Large
Image) to print the upper part of the page without reducing. Select On(Small Image) to print the
entire page reducing it to t onto the report.
Report Format:
Select a format for fax reports. Select Detail to print with error codes.
Basic Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Basic Settings
Fax Speed:
Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication
error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP
(VoIP) phone service.
ECM:
Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by
telephone line noise. If this is disabled, you cannot send or receive documents in color.
Dial Tone Detection:
Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch
Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line
Type setting to PBX. If this does not work, disable this feature. However, disabling this feature may
drop the rst digit of a fax number and send the fax to the wrong number.
Line Type:
Select the line type to which you have connected the printer. When using the printer in an environment
that uses extensions and requires an external access code, such as 0 and 9, to get an outside line, select
PBX and register the access code. Once you have registered the access code, enter # (hash) instead of
the access code when sending a fax to an outside fax number. For an environment that uses a DSL
modem or terminal adapter, setting to PBX is also recommended.
Header:
Enter your sender name and fax number. ese appear as a header on outgoing faxes. You can enter up
to 40 characters for your name, and up to 20 digits for your fax number.
Receive Mode:
Select the receive mode.
Faxing
>
Menu Options for Fax Settings
>
Basic Settings
146
DRD:
If you have subscribed to a distinctive ring service from your telephone company, select the ring
pattern to be used for incoming faxes. e distinctive ring service, oered by many telephone
companies (the service name diers by company), allows you to have several phone numbers on one
phone line. Each number is assigned dierent ring pattern. You can use one number for voice calls and
another for fax calls. Depending on the region, this option may be On or O.
Rings to Answer:
Select the number of rings that must occur before the printer automatically receives a fax.
Remote Receive:
When you answer an incoming fax call on a phone connected to the printer, you can start receiving the
fax by entering the code using the phone.
Rejection Fax:
Select options to reject junk faxes.
Security Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Security Settings
Direct Dialing Restrictions:
❏O
Enables the manual entry of recipient's fax numbers.
❏On
Disables the manual entry of recipient's fax numbers allowing the operator to select recipients only
from the contacts list or sent history.
❏Enter Twice
Requires the operator to enter the fax number again when the number was manually entered.
Conrm Address List:
Displays a recipient conrmation screen before starting the transmission.
Backup Data Auto Clear:
To prepare for an unexpected power o due to an electricity failure or an incorrect operation, the
printer temporarily stores backup copies of sent and received documents in its memory. Enable this
option to automatically erase the backups when sending or receiving a document completes
successfully and the backups become unnecessary.
Clear Backup Data:
Erases all backup copies temporarily stored in the printer's memory. Run this before you give the
printer to someone else or dispose of it.
Faxing
>
Menu Options for Fax Settings
>
Security Settings
147
Menu Options for User Settings
Select the menus on the control panel as described below.
Settings > User Settings > Fax
e settings made in this menu become your default settings for sending faxes. For explanations on the setting
items, see the Fax Settings in the Fax menu.
Related Information
&“Fax Settings” on page 141
Menu Options for Inbox
(Inbox):
Tapping this opens the Inbox where the received faxes are stored. When there are received faxes that
have not been read, the number of unread documents is displayed on the .
Faxing
>
Menu Options for Inbox
148
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
Select on the home screen.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 63
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Replacing Ink Cartridges and Other Consumables
>
Checking the Status of the Remaining Ink and
…
149
Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
e following are the codes for genuine Epson ink cartridges.
Note:
❏Not all cartridges are available in all regions.
❏Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support.
For Europe
Icon BK: Black C: Cyan M: Magenta Y: Yellow
Binoculars 502
502XL
*
502
502XL
*
502
502XL
*
502
502XL
*
* "XL" indicates a large cartridge.
Visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Related Information
&“Technical Support Web Site” on page 226
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Storing precautions for ink
❏Keep the ink cartridges out of direct sunlight.
❏Do not store the ink cartridges in high or freezing temperatures.
❏For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏For best results, store ink cartridge packages with their bottom down.
❏Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
Replacing Ink Cartridges and Other Consumables
>
Ink Cartridge Handling Precautions
150
❏Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
Handling precautions for replacing ink cartridges
❏Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
❏Do not shake cartridges aer opening the package, as they may leak.
❏You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
❏Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
Replacing Ink Cartridges and Other Consumables
>
Ink Cartridge Handling Precautions
151
❏Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏Install all ink cartridges; otherwise you cannot print.
❏Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
❏Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏Do not leave the printer with the ink cartridges removed or do not turn o the printer during cartridge
replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
❏Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏You cannot use the cartridges that came with the printer for the replacement.
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from all cartridges during maintenance
operations. Ink may also be consumed when you replace ink cartridge or turn the printer on.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
Replacing Ink Cartridges and Other Consumables
>
Ink Cartridge Handling Precautions
152
❏e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Replacing Ink Cartridges
When a message is displayed prompting you to replace the ink cartridges, select How To and then view the
animations displayed on the control panel to learn how to replace the ink cartridges.
If you need to replace the ink cartridges before they are expended, select Maintenance > Ink Cartridge
Replacement on the home screen, and then follow the on-screen instructions. Select How To for details.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
Note:
You can continue printing even aer the printer indicates that ink is low. However, prepare new ink cartridges as soon as
possible.
Related Information
&“Ink Cartridge Codes” on page 150
&“Ink Cartridge Handling Precautions” on page 150
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
Maintenance box code: T04D1
c
Important:
Once a maintenance box has been installed in a printer it cannot be used with other printers.
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏Do not drop the maintenance box or subject it to strong shocks.
❏Do not replace the maintenance box during printing; otherwise, ink may leak.
❏Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink
may leak.
Replacing Ink Cartridges and Other Consumables
>
Maintenance Box Handling Precautions
153
❏When the cover cannot be reattached, the maintenance box may not be installed correctly. Remove the
maintenance box, and re-install it.
❏Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
❏Do not touch the openings in the maintenance box as you may get smeared with ink.
❏Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
❏Keep the maintenance box out of direct sunlight.
❏Do not store the maintenance box in high or freezing temperatures.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
When a message is displayed prompting you to replace the maintenance box, refer to the animations displayed on
the control panel. e need for replacement of the box does not mean that your printer has ceased to operate in
accordance with its specications. e Epson warranty does not cover the cost of this replacement. It is a user-
serviceable part.
Note:
When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, non-printing features
are available.
Related Information
&“Maintenance Box Code” on page 153
&“Maintenance Box Handling Precautions” on page 153
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
❏Type of paper: plain papers, Envelope
❏Color: B&W or Grayscale
❏Borderless: Not selected
❏EPSON Status Monitor 3: Enabled (When printing from the printer driver on Windows.)
Because this feature is only available for approximately ve days, replace the expended ink cartridge as soon as
possible.
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏e available period varies depending on the usage conditions.
Replacing Ink Cartridges and Other Consumables
>
Temporarily Printing with Black Ink
154
Temporarily Printing with Black Ink - Control Panel
1. When a message is displayed prompting you to replace the ink cartridges, select Proceed.
A message is displayed telling you that you can temporarily print with black ink.
2. Check the message, and then select Proceed.
3. If you want to print in monochrome, select No, remind me later.
e ongoing job is canceled.
4. Now you can copy originals or print received faxes on plain paper in monochrome. Select the feature you want
to use on the home screen.
Note:
Borderless copying is not available.
Replacing Ink Cartridges and Other Consumables
>
Temporarily Printing with Black Ink
>
T
emp
…
155
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3. Clear Borderless on the Main tab.
4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
5. Select Grayscale.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Replacing Ink Cartridges and Other Consumables
>
Temporarily Printing with Black Ink
>
T
emp
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156
8. Click Print in Black in the window displayed.
Related Information
&“Canceling” on page 79
&“Loading Paper in the Paper Cassette” on page 44
&“Printing Basics” on page 63
Temporarily Printing with Black Ink - Mac OS
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select any paper size except for a borderless size as the Paper Size setting.
8. Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11. Click Print.
Related Information
&“Canceling Printing” on page 79
&“Loading Paper in the Paper Cassette” on page 44
&“Printing Basics” on page 81
Replacing Ink Cartridges and Other Consumables
>
Temporarily Printing with Black Ink
>
T
emp
…
157
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
❏Paper Type: plain papers
❏Quality: Standard
❏EPSON Status Monitor 3: Enabled
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
Replacing Ink Cartridges and Other Consumables
>
Conserving Black Ink when the Black Ink Is Lo
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158
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Head cleaning consumes ink and should not be performed more than necessary.
❏When ink is low, you may not be able to clean the print head.
❏If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
3. Select Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Select to close the nozzle check feature.
6. Select , and then follow the on-screen instructions to clean the print head.
Maintaining the Printer
>
Checking and Cleaning the Print Head
>
Checking and Cleaning the Print Head - Co
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159
7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
&“Accessing the Printer Driver” on page 63
Checking and Cleaning the Print Head - Mac OS
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Maintaining the Printer
>
Aligning the Print Head
160
Aligning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
3. Select Print Head Alignment.
4. If vertical lines look misaligned or if your printouts look blurry, go to step 5. If you see horizontal banding at
regular intervals, go to step 11.
5. Select Basic Alignment, and then follow the on-screen instructions to print an alignment pattern.
6. Follow the on-screen instructions to align the print head.
Find and select the number for the pattern that has the least misaligned vertical line.
7. Select Ver tical Alignment, and then print an alignment pattern.
8. Find and select the number for the most solid pattern in each group.
Maintaining the Printer
>
Aligning the Print Head
>
Aligning the Print Head - Control Panel
161
9. Select Ruled Line Alignment, and then print an alignment pattern.
10. Find and select the number for the pattern that has the least misaligned vertical line.
Alignment is complete.
11. Select Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern.
12. Follow the on-screen instructions to align the print head.
Find and select the number for the least separated and overlapping pattern.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
Cleaning the Paper Path
When the printouts are smeared or paper does not feed correctly, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
Maintaining the Printer
>
Cleaning the Paper Path
>
Cleaning the Paper Path for Ink Smears
162
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
3. Select Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
Cleaning the Paper Path for Paper Feeding Problems
When paper is not fed from paper cassette correctly, clean the roller inside.
1. Turn o the printer by pressing the
P
button.
2. Unplug the power cord, and then disconnect the power cord.
3. Pull out paper cassette.
Maintaining the Printer
>
Cleaning the Paper Path
>
Cleaning the Paper Path for Paper Feeding Problems
163
4. Stand the printer with the control panel's
P
button at the top.
!
Caution:
Be careful not to trap your hand or ngers when standing the printer. Otherwise you may be injured.
5. Dampen a cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth.
6. Return the printer to its normal position, and then insert the paper cassette.
c
Important:
Do not leave the printer standing for a long time.
7. Connect the power cord.
Cleaning the ADF
When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly,
clean the ADF.
Maintaining the Printer
>
Cleaning the ADF
164
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the ADF cover.
2. Use a so, moist cloth to clean the roller and the interior of the ADF.
c
Important:
Using a dry cloth may damage the surface of the roller. Use the ADF aer the roller has dried.
Maintaining the Printer
>
Cleaning the ADF
165
3. Open the document cover.
4. Clean the part that is shown in the illustration.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Maintaining the Printer
>
Cleaning the ADF
166
5. If the problem cannot be cleared, turn o the printer by pressing the
P
button, open the ADF cover, and then
raise the ADF input tray.
6. Clean the part that is shown in the illustration.
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
Maintaining the Printer
>
Cleaning the Scanner Glass
167
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Cleaning the Translucent Film
When the printout is not improved aer aligning the print head or cleaning the paper path, the translucent lm
inside the printer may be smeared.
Items required:
❏Cotton swabs (several)
❏Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water)
❏Light for checking smears
c
Important:
Do not use cleaning liquid other than water with a few drops of detergent.
1. Turn o the printer by pressing the
P
button.
Maintaining the Printer
>
Cleaning the Translucent Film
168
2. Open the scanner unit.
3. Check if the translucent lm is smeared. Smears are easier to see if you use a light.
If there are smears (such as nger marks or grease) on the translucent lm (A), go to the next step.
A: Translucent lm
B: Rail
c
Important:
Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe o the grease on the
rail, because this is necessary for operations.
Maintaining the Printer
>
Cleaning the Translucent Film
169
4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then
wipe the smeared part.
c
Important:
Wipe o the smear gently. If you press the cotton swab too hard to the lm, the springs of the lm may be
dislocated and the printer may be damaged.
5. Use a new dry cotton swab to wipe the lm.
c
Important:
Do not leave any bers on the lm.
Note:
To prevent the smear from spreading, frequently replace the cotton swab with a new one.
6. Repeat steps 4 and 5 until the lm is not smeared.
7. Visually check that the lm is not smeared.
Maintaining the Printer
>
Cleaning the Translucent Film
170
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website.
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
Microso Edge, Internet Explorer 8 or later, Firefox
*
, Chrome
*
, Safari
*
*Use the latest version.
Note:
If the administrator password has not been set when accessing Web Cong, the password must be set on the administrator
password setting page.
Do not forget the user name and the password. If you forget them, you will need to contact Epson service support.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select the network icon on the printer's home screen, and then select the active connection method to conrm
the printer's IP address.
Note:
You can also check the IP address by printing the network connection report.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Since the printer uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser
when you start Web Cong; this does not indicate a problem and can be safely ignored.
Network Service and Software Information
>
Application for Conguring Printer Operations (Web Co
…
171
Related Information
&“Printing a Network Connection Report” on page 31
&“Using Epson iPrint” on page 89
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Open the printer list on the computer.
❏Windows 10
Click on the start button, and then select Windows System > Control Panel > View devices and printers
in Hardware and Sound.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or
Hardware).
❏Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
❏Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web S er vice tab and click the URL.
Since the printer uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser
when you start Web Cong; this does not indicate a problem and can be safely ignored.
Running Web Cong on Mac OS
1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Since the printer uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser
when you start Web Cong; this does not indicate a problem and can be safely ignored.
Application for Scanning Documents and Images
(Epson Scan 2)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
See the application's help for details.
Network Service and Software Information
>
Application for Scanning Documents and Images (Epso
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172
Starting on Windows
Note:
For Windows Server operating systems, make sure the Desktop Experience feature is installed.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS
Note:
Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
&“Scanning Using Epson Scan 2” on page 106
&“Installing the Latest Applications” on page 178
Adding the Network Scanner
Before using Epson Scan 2, you need to add the network scanner.
1. Start the soware, and then click Add on the Scanner Settings screen.
Note:
❏If Add is grayed out, click Enable Editing.
❏If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect
to another network, select Scanner > Settings to open the Scanner Settings screen.
2. Add the network scanner. Enter the following items, and then click Add.
❏Model: Select the scanner you want to connect to.
❏Name: Enter the scanner name within 32 characters.
❏Search for Network: When the computer and the scanner are on the same network, the IP address is
displayed. If it is not displayed, click the button. If the IP address is still not displayed, click Enter
address, and then enter the IP address directly.
3. Select the scanner on the Scanner Settingsscreen, and then click OK.
Network Service and Software Information
>
Application for Scanning Documents and Images (Epso
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173
Application for Conguring Scanning Operations from
the Control Panel (Epson Event Manager)
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Note:
Windows Server operating systems are not supported.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Event Manager.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS
Go > Applications > Epson Soware > Event Manager.
Related Information
&“Installing the Latest Applications” on page 178
Application for Scanning from a Computer (Epson
ScanSmart)
is application allows you to scan documents and photos easily, and then save the scanned images in simple steps.
See the Epson ScanSmart help for details on using the features.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Epson ScanSmart.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.
Starting on Mac OS
Select Go > Applications > Epson Soware > Epson ScanSmart.
Network Service and Software Information
>
Application for Scanning from a Computer (Epson Scan
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174
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility)
FAX Utility is an application that allows you to congure various settings for sending faxes from a computer. You
can create or edit the contacts list to be used when sending a fax, congure to save received faxes in PDF format on
the computer, and so on. See the application's help for details.
Note:
❏Windows Server operating systems are not supported.
❏Make sure you have installed the printer driver before installing FAX Utility.
Starting on Windows
❏Windows 10
Click the start button, and select Epson Soware > FAX Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and select All Programs (or Programs) > Epson Soware > FAX Utility.
Starting on Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Related Information
&“Receiving Faxes on a Computer” on page 137
&“Installing the Latest Applications” on page 178
Application for Sending Faxes (PC-FAX Driver)
PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for
details.
Note:
❏Windows Server operating systems are not supported.
❏e operation diers depending on the application you used to create the document. See the application's help for details.
Accessing from Windows
In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
Preferences or Properties.
Accessing from Mac OS
In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
Fax Settings or Recipient Settings from the pop-up menu.
Network Service and Software Information
>
Application for Sending Faxes (PC-FAX Driver)
175
Related Information
&“Sending a Fax from a Computer” on page 133
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 175
Application for Quick and Fun Printing from a
Computer (Epson Photo+)
Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a
variety of templates and perform image correction and adjust the position while viewing a preview of your
document. You can also brighten up your images by adding text and stamps wherever you like. When printing on
genuine Epson photo paper, the ink performance is maximized creating a beautiful nish with excellent coloring.
It also comes with the following features. See the application's help for details. You can download the latest
applications from the Epson website.
http://www.epson.com
❏Printing disc labels (supported models only)
❏Printing created QR codes
❏Printing photos showing the shooting date and time
Note:
❏Windows Server operating systems are not supported.
❏To use this application the printer driver for this printer must be installed.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Epson Photo+.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and select All Programs or Programs > Epson Soware > Epson Photo+.
Starting on Mac OS
Select Go > Applications > Epson Soware > Epson Photo+.
Related Information
&“Installing the Latest Applications” on page 178
Application for Easily Operating the Printer from a
Smart device (Epson Smart Panel)
Epson Smart Panel is an application that allows you to perform printer operations easily including printing,
copying, or scanning from a smart device such as a smartphone or tablet. You can connect the printer and smart
Network Service and Software Information
>
Application for Easily Operating the Printer from a Smar
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176
device over a wireless network, check the ink levels and printer status, and check for solutions if an error occurs.
You can also copy easily by registering a copy favorite.
Search for and install Epson Smart Panel from App Store or Google Play.
Application for Scanning and Transferring Images
(Easy Photo Scan)
Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer
or cloud service. You can also easily adjust the scanned image. See the application's help for details.
Note:
To use this application, the scanner driver Epson Scan 2 needs to be installed.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Easy Photo Scan.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > Epson Soware > Easy Photo Scan.
Starting on Mac OS
Select Go > Applications > Epson Soware > Easy Photo Scan.
Application for Updating Software and Firmware
(EPSON Software Updater)
EPSON Soware Updater is an application that installs new soware, and updates rmware over the Internet. If
you want to check for update information regularly, you can set the interval for checking for updates in EPSON
Soware Updater's Auto Update Settings.
Note:
Windows Server operating systems are not supported.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Network Service and Software Information
>
Application for Updating Software and Firmware (EPSO
…
177
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs (or Programs) > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Application for Setting up the Device on a Network
(EpsonNet Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
❏Windows 10/Windows Server 2019/Windows Server 2016
Click the start button, and then select EpsonNet > EpsonNet Cong.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong SE > EpsonNet
Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
Network Service and Software Information
>
Installing the Latest Applications
178
2. Start EPSON Soware Updater.
e screenshot is an example on Windows.
3. For Windows, select your printer, and then click to check for the latest available applications.
4. Select the items you want to install or update, and then click the install button.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
Note:
❏You can download the latest applications from the Epson website.
http://www.epson.com
❏If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 177
&“Uninstalling Applications” on page 180
Adding the Printer (for Mac OS Only)
1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax).
2. Click +, and then select your printer on the screen displayed.
Network Service and Software Information
>
Adding the Printer (for Mac OS Only)
179
3. Select your printer from Use.
4. Click Add.
Note:
If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
Updating the Printer's Firmware using the Control
Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
2. Select Firmware Update > Update.
Note:
Enable Notication to set the printer to regularly check for available rmware updates.
3. Check the message displayed on the screen and tap Start Checking to start searching for available updates.
4. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
❏Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
❏If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
Network Service and Software Information
>
Uninstalling Applications
>
Uninstalling Applications
…
180
3. Open Control Panel:
❏Windows 10/Windows Server 2019/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2019/Windows Server
2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2019/Windows Server
2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the Apple menu > Printers &
Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
Network Service and Software Information
>
Uninstalling Applications
>
Uninstalling Applications
…
181
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 177
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏Epson iPrint
is Application is for iOS and Android, and allows you to print or scan from a smart phone or tablet. You can
print documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏Scan to Cloud
is application allows you to send the scanned data you want to print to another printer. You can also upload
the scanned data to available Cloud services.
❏Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect web portal for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Network Service and Software Information
>
Printing Using a Network Service
182
Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX. Load paper, and then insert the paper cassette all the way.
You need to replace Ink Cartridge. To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
The printer's borderless printing ink pad is
nearing the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part. The
message will be displayed until the ink pad is replaced.
Tap OK to resume printing.
The printer's borderless printing ink pad has
reached the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part.
However, non-printing features such as scanning are available.
Paper Setup Auto Display is set to O. Some
features may not be available. For details, see
your documentation.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
No dial tone is detected. This problem might be resolved by selecting Settings > General
Settings > Fax Settings > Basic Settings > Line Type and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the rst
digit of a fax number and send the fax to the wrong number.
The combination of the IP address and the
subnet mask is invalid. See your documentation
for more details.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
To use cloud services, update the root certicate
from the Epson Web Cong utility.
Run Web Cong, and then update the root certicate.
Solving Problems
>
Checking the Printer Status
>
Checking Messages on the LCD Screen
183
Error Messages Solutions
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Click Print Queue on the printer driver's Maintenance tab. Make sure
the printer port is selected correctly in Property > Port from the Printer
menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
*
In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the product is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print using the borderless print option. e need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its
specications. e printer will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.
Related Information
&“Contacting Epson Support” on page 226
&“Installing the Latest Applications” on page 178
&“Updating the Printer's Firmware using the Control Panel” on page 180
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 63
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
Solving Problems
>
Checking the Printer Status
>
Checking the Printer Status - Mac OS
184
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 177
&“Installing the Latest Applications” on page 178
Removing Jammed Paper
Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces. e LCD screen displays an animation that shows you how to remove jammed paper.
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper.
❏Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
❏Clean the roller inside the printer.
Related Information
&“Environmental Specications” on page 221
Solving Problems
>
Paper Does Not Feed Correctly
185
&“Paper Handling Precautions” on page 43
&“Available Paper and Capacities” on page 42
&“List of Paper Type” on page 47
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Removing Jammed Paper” on page 185
&“Loading Paper in the Paper Cassette” on page 44
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
Several Sheets of Paper are Fed at a Time
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
in the printer before you reload the paper.
Paper is Ejected During Printing
When you load letterhead paper (paper on which information such as the sender's name or corporation name are
pre-printed in the header), select Letterhead as the paper type setting.
Original Does Not Feed in the ADF
❏Use originals supported by the ADF.
❏Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
❏Clean the inside of the ADF.
Solving Problems
>
Paper Does Not Feed Correctly
>
Original Does Not Feed in the ADF
186
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏Check that the ADF icon is on at the bottom of the screen. If it is o, place the originals again.
Related Information
&“Available Originals for the ADF” on page 48
&“Placing Originals on the ADF” on page 49
&“Cleaning the ADF” on page 164
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns O Automatically
❏Select Settings > General Settings > Basic Settings > Power O Settings, and then disable the Power O If
Inactive and Power O If Disconnected settings.
❏Select Settings > General Settings > Basic Settings, and then disable the Power O Timer setting.
Note:
Your produc t may have the Power O Settings or Power O Timer feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state.
Solving Problems
>
Power and Control Panel Problems
>
LCD Screen Gets Dark
187
Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 39
Checking the Connection (Network)
❏When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the access point or reset the network settings for the printer. If this does
not solve the problem, see the documentation for the access point.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Solving Problems
>
Cannot Print from a Computer
>
Checking the Connection (Network)
188
Related Information
&“Connecting to a Computer” on page 23
&“Printing a Network Connection Report” on page 31
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 189
&“Installing the Latest Applications” on page 178
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
❏Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
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Checking the Software and Data
189
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing the Latest Applications” on page 178
Solving Problems
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Cannot Print from a Computer
>
Checking the Software and Data
190
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > View devices and printers (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
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Cannot Print from a Computer
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Checking the Printer Status from the Computer (Mac OS)
191
When You Cannot Make Network Settings
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If an error has occurred, check the network connection report and then follow the printed
solutions.
Related Information
&“Printing a Network Connection Report” on page 31
&“Messages and Solutions on the Network Connection Report” on page 32
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
Disable the tethering function on the smart device if it is enabled.
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When You Cannot Make Network Settings
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Cannot Connect from Devices Even Though Net
…
192
❏You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to dierent SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
❏An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most access points have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the access point. See the manual provided with the access
point for details.
Solving Problems
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When You Cannot Make Network Settings
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Cannot Connect from Devices Even Though Net
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193
Related Information
&“Checking the SSID Connected to the Printer” on page 194
&“Checking the SSID for the Computer” on page 194
Checking the SSID Connected to the Printer
Select Settings > General Settings > Network Settings > Network Status.
You can check the SSID for Wi-Fi and Wi-Fi Direct from each menu.
Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
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When You Cannot Make Network Settings
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Checking the SSID for the Computer
194
Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Cannot Print from an iPhone or iPad
❏Connect the iPhone or iPad to the same network (SSID) as the printer.
❏Enable Paper Setup Auto Display in the following menus.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display
❏Enable the AirPrint setting on Web Cong.
Related Information
&“Connecting to a Smart Device” on page 24
&“Application for Conguring Printer Operations (Web Cong)” on page 171
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 159
Solving Problems
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Printout Problems
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Printout is Scued or Color is Missing
195
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 159
Colored Banding Appears at Intervals of Approximately 3.3 cm
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head using the Horizontal Alignment feature.
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“List of Paper Type” on page 47
&“Aligning the Print Head” on page 160
Solving Problems
>
Printout Problems
>
Colored Banding Appears at Intervals of Approximately 3.3 cm
196
Blurry Prints, Vertical Banding, or Misalignment
Align the print head using the Verti cal Alignment feature.
Related Information
&“Aligning the Print Head” on page 160
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏Windows
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
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Print Quality is Poor
197
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
Checking the ink cartridge
❏Epson recommends using the ink cartridge before the date printed on the package.
❏For best results, use up ink cartridge within six months of opening the package.
❏Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
Related Information
&“Checking and Cleaning the Print Head” on page 159
&“Aligning the Print Head” on page 160
&“Available Paper and Capacities” on page 42
&“List of Paper Type” on page 47
&“Paper Handling Precautions” on page 43
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏When vertical banding appears or the paper is smeared, clean the paper path.
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Printout Problems
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Paper Is Smeared or Scued
198
❏When the problem cannot be cleared aer cleaning the paper path, the part inside the printer that is shown in
the illustration is smeared. Turn o the printer, and then wipe o the ink using a cotton swab.
Do not touch the white at cable and translucent lm inside the printer. Doing so may cause a malfunction.
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
&“Cleaning the Paper Path for Ink Smears” on page 162
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
&“Printer Settings” on page 56
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Printout Problems
>
Paper is Smeared During Automatic 2-Sided Printing
199
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 162
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
&“Adjusting the Print Color” on page 77
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
&“Advanced Menu Options for Copying” on page 95
&“Printing Basics” on page 63
&“Printing Basics” on page 81
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏Control panel
Change the Expansion setting.
❏Windows
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏Mac OS
Change the Expansion setting from the print dialog's Print Settings menu.
Related Information
&“Advanced Menu Options for Copying” on page 95
Solving Problems
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Printout Problems
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Edges of the Image are Cropped During Borderless Printing
200
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏Select the appropriate Original Size in the copy settings.
❏Select the appropriate paper size setting.
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Paper Cassette” on page 44
&“Placing Originals on the Scanner Glass” on page 50
&“Cleaning the Scanner Glass” on page 167
&“Printable Area” on page 216
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Windows
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Solving Problems
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Printout Problems
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Mosaic-Like Patterns in the Prints
201
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏Clean the paper path.
❏Clean the scanner glass.
❏Clean the ADF.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
❏When the paper is smeared, lower the copy density setting.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 162
&“Cleaning the Scanner Glass” on page 167
&“Cleaning the ADF” on page 164
&“Basic Menu Options for Copying” on page 95
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
Related Information
&“Basic Menu Options for Copying” on page 95
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏Lower the copy density setting on the control panel.
Related Information
&“Basic Menu Options for Copying” on page 95
The Text or Image Copied from the ADF is Squeezed or Stretched
Solving Problems
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Printout Problems
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The Text or Image Copied from the ADF is Squeezed or Stretched
202
Some originals may not be scanned properly from the ADF. Place originals on the scanner glass.
Related Information
&“Placing Originals on the Scanner Glass” on page 50
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 180
&“Installing the Latest Applications” on page 178
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Windows
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏Disable quiet mode. is feature slows down the printing speed.
❏Control Panel
Select on the home screen, and then disable Quiet Mode.
❏Windows
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
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Other Printing Problems
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Printing Is Too Slow
203
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Cannot Start Scanning
❏If you are scanning with the ADF, check that the document cover and ADF cover are closed.
❏You cannot use ADF when scanning from Photo Mode in Epson Scan 2.
❏Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
❏If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏Make sure that the correct printer (scanner) is selected on Epson Scan 2.
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
❏Windows 10
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the search
charm, click View scanners and cameras, and then check if the printer is displayed.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View
scanners and cameras, and then check if the printer is displayed.
❏Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Solving Problems
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Cannot Start Scanning
204
Related Information
&“Uninstalling Applications” on page 180
&“Installing the Latest Applications” on page 178
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏Clean the scanner glass.
❏Remove any trash or dirt that adheres to the original.
❏Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
&“Cleaning the Scanner Glass” on page 167
Straight Lines Appear when Scanning from ADF
❏Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏Remove any trash or dirt that adheres to the original.
Related Information
&“Cleaning the ADF” on page 164
The Text or Image Scanned from the ADF is Squeezed or Stretched
Some originals may not be scanned properly from the ADF. Place originals on the scanner glass.
Related Information
&“Placing Originals on the Scanner Glass” on page 50
Solving Problems
>
Scanned Image Problems
>
The Text or Image Scanned from the ADF is Squeezed or Stretched
205
The Image Quality Is Rough
❏Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 106
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
&“Scanning Using Epson Scan 2” on page 106
&“Placing Originals” on page 48
Text is Blurred
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document
Mode.
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, the black color area
becomes larger.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 106
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
Solving Problems
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Scanned Image Problems
>
Moiré Patterns (Web-Like Shadows) Appear
206
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏Change the resolution, and then scan again.
Related Information
&“Scanning Using Epson Scan 2” on page 106
Cannot Scan the Correct Area on the Scanner Glass
❏Make sure the original is placed correctly against the alignment marks.
❏If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&“Placing Originals” on page 48
&“Cleaning the Scanner Glass” on page 167
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Text L a ngu age is set correctly on the Text
tab.
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
Solving Problems
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Scanned Image Problems
>
Text is Not Recognized Correctly when Saving as a Searchable PDF
207
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Related Information
&“Scanning Using Epson Scan 2” on page 106
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
&“Uninstalling Applications” on page 180
&“Installing the Latest Applications” on page 178
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Solving Problems
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Other Scanning Problems
>
Scanning Is Too Slow
208
Related Information
&“Scanning Using Epson Scan 2” on page 106
Scanning Stops when Scanning to PDF/Multi-TIFF
❏When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏When scanning large volumes, we recommend scanning in grayscale.
❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&“Scanning Using Epson Scan 2” on page 106
Problems when Sending and Receiving Faxes
Cannot Send or Receive Faxes
❏Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
❏Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
❏If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
❏Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
❏To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL lter to the line. Contact your DSL provider.
❏If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
❏Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is o.
❏To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer. e PC-FAX Driver is installed
together with FAX Utility.
Solving Problems
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Problems when Sending and Receiving Faxes
>
Cannot Send or Receive Faxes
209
❏In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
❏Windows 10
Click on the start button, and then select Windows System > Control Panel > View devices and printers in
Hardware and Sound.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
❏Windows XP
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
❏In Mac OS, check the following.
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
&“Check Fax Connection” on page 144
&“Basic Settings” on page 146
&“Making Settings for a PBX Phone System” on page 121
&“Connecting the Printer to a Phone Line” on page 116
&“Uninstalling Applications” on page 180
&“Installing the Latest Applications” on page 178
Cannot Send Faxes
❏Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Cannot Send Faxes
210
Related Information
&“Basic Settings” on page 146
&“Cannot Send or Receive Faxes” on page 209
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. e is used to enter pauses.
A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, tap > Edit, and then change Fax
Communication Mode to Slow(9,600bps).
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 124
&“Managing Contacts” on page 52
&“Cannot Send or Receive Faxes” on page 209
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
&“Sending Faxes in Monochrome at Specied Time of the Day (Send Fax Later)” on page 125
&“Basic Settings” on page 55
Cannot Receive Faxes
❏If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏e number of received documents has reached the maximum of 100 documents.
❏e printer's memory is full (100%).
❏Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Cannot Receive Faxes
211
❏Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been
registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled.
Related Information
&“Basic Settings” on page 146
&“Cannot Send or Receive Faxes” on page 209
&“Memory Full Error Occurs” on page 212
Memory Full Error Occurs
❏If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or you can
also send a fax by dialing from the external phone device.
❏If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
&“Saving Received Faxes in the Inbox” on page 131
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 125
&“Sending Faxes Dialing from the External Phone Device” on page 124
&“Removing Jammed Paper” on page 185
Sent Fax Quality Is Poor
❏Clean the scanner glass.
❏Clean the ADF.
❏Change the Density setting on the control panel.
❏If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
❏Enable the ECM setting on the control panel.
Related Information
&“Fax Settings” on page 141
&“Basic Settings” on page 146
&“Cleaning the Scanner Glass” on page 167
&“Cleaning the ADF” on page 164
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Sent Fax Quality Is Poor
212
Faxes Are Sent at the Wrong Size
❏When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
&“Fax Settings” on page 141
&“Placing Originals” on page 48
&“Cleaning the Scanner Glass” on page 167
Received Fax Quality Is Poor
❏Enable the ECM setting on the control panel.
❏Contact the sender and ask them to send using a higher quality mode.
❏Reprint the received fax. Select Fax > > Reprint Faxes to reprint the fax.
Related Information
&“Basic Settings” on page 146
Received Faxes Are Not Printed
❏If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Receive Settings.
Related Information
&“Checking the Printer Status” on page 183
&“Removing Jammed Paper” on page 185
&“Saving Received Faxes in the Inbox” on page 131
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data Aer Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data Aer Split, and then adjust reshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
Related Information
&“Print Settings” on page 144
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Pages are Blank or only a Small Amount of
T
e
…
213
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
&“Connecting Your Phone Device to the Printer” on page 117
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
&“Basic Settings” on page 146
&“Settings for the Answering Machine” on page 128
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
e sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Control panel
Select on the home screen, and then enable Quiet Mode.
❏Windows printer driver
Enable Quiet Mode on the Main tab.
Solving Problems
>
Other Problems
>
Operation Sounds Are Loud
214
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is le o for a long time, the clock may show the wrong time.
Related Information
&“Basic Settings” on page 55
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Solving Problems
>
Other Problems
>
Application Is Blocked by a Firewall (for Windows Only)
215
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 400
Color ink nozzles: 128 for each color
Weight of Paper
*
Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 41.0 mm (1.61 in.)
D 37.0 mm (1.46 in.)
Borderless printing
A 44.0 mm (1.73 in.)
B 40.0 mm (1.57 in.)
Appendix
>
Technical Specications
>
Printer Specications
216
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.70 in.)
D 41.0 mm (1.61 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Eective Pixels 10200×14040 pixels (1200 dpi)
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Scanning Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output Resolution 50 to 9600 dpi in 1 dpi increments
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
*
* USB 3.0 cables are not supported.
Appendix
>
Technical Specications
>
Interface Specications
217
Fax Specications
Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3)
Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone
systems
Speed Up to 33.6 kbps
Resolution Monochrome
❏Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.)
❏Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
❏Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
Color
200×200 dpi
Page Memory Up to 100 pages (when received ITU-T No.1 chart in monochrome draft mode)
Redial
*
2 times (with 1 minute intervals)
Interface RJ-11 Phone Line, RJ-11 Telephone set connection
*The
specications may dier by country or region.
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 ✓-
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print,
Remote Print)
IPv4 ✓-
AirPrint (iOS, Mac OS) IPv4, IPv6 ✓iOS 5 or later, Mac
OS X v10.7 or later
Appendix
>
Technical Specications
>
Network Function List
218
Functions Supported Remarks
Network Scanning Epson Scan 2 IPv4, IPv6 ✓-
Event Manager IPv4 ✓-
Epson Connect (Scan to
Cloud)
IPv4 ✓-
AirPrint (Scan) IPv4, IPv6 ✓OS X Mavericks or
later
Fax Send a fax IPv4 ✓-
Receive a fax IPv4 ✓-
AirPrint (Faxout) IPv4, IPv6 ✓OS X Mountain
Lion or later
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1*2
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
19.8 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*3
Wireless Securities WEP (64/128bit),WPA2-PSK (AES)
*4
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 IEEE802.11n is only available for the HT20.
*3 Not supported for IEEE 802.11b.
*4 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.
Appendix
>
Technical Specications
>
Ethernet Specications
219
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan OS X Mavericks or later
Fax OS X Mountain Lion or later
Dimensions
Dimensions Storage
❏Width: 375 mm (14.8 in.)
❏Depth: 347 mm (13.7 in.)
❏Height: 230 mm (9.1 in.)
Printing
❏Width: 417 mm (16.4 in.)
❏Depth: 503 mm (19.8 in.)
❏Height: 255 mm (10.0 in.)
Weight
*
Approx. 6.4 kg (14.1 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Power Supply Rating AC 100-240 V AC 220-240 V
Rated Frequency Range 50-60 Hz 50-60 Hz
Rated Current 0.4-0.2 A 0.2 A
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 5.4 W
Sleep mode: Approx. 1.0 W
Power o: Approx. 0.2 W
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 5.4 W
Sleep mode: Approx. 1.0 W
Power o: Approx. 0.3 W
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Appendix
>
Technical Specications
>
Electrical Specications
220
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature after initial ink charging: -15 to 40°C (5 to 104°F)
*
Temperature before initial ink charging: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature -30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows
Windows Vista, Windows 7, Windows 8/8.1, Windows 10 or later (32-bit, 64-bit)
Windows XP SP3 (32-bit)
Windows XP Professional x64 Edition SP2
Windows Server 2003 (SP2) or later
❏Mac OS
Mac OS X v10.6.8 or later, macOS 11 or later
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
Appendix
>
Technical Specications
>
System Requirements
221
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
C623A
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Appendix
>
Regulatory Information
>
Restrictions on Copying
222
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
c
Important:
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
Appendix
>
Transporting the Printer
223
7. Close the scanner unit.
8. Prepare to pack the printer as shown below.
9. Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 14
&“Checking and Cleaning the Print Head” on page 159
&“Aligning the Print Head” on page 160
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Appendix
>
Copyright
224
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2021 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, and iTunes are
trademarks of Apple Inc., registered in the U.S. and other countries.
❏Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
Appendix
>
Trademarks
225
❏Google Cloud Print, Chrome, Google Play, and Android are trademarks of Google LLC.
❏Adobe and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other
countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance.
e following Epson support list is based on the country of sale. Some products may not be sold in your current
location, so be sure to contact Epson support for the area in which you purchased your product.
If Epson support for your area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Appendix
>
Where to Get Help
>
Contacting Epson Support
226
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
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Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
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Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
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❏Techn ical support
Epson Service Center
Province Company Name Address Phone
E-mail
JAKARTA Epson Sales and
Service Jakarta
(SUDIRMAN)
Wisma Keiai Lt. 1 Jl. Jenderal
Sudirman Kav. 3 Jakarta Pusat - DKI
JAKARTA 10220
021-5724335
ess@epson-indonesia.co.id
ess.support@epson-indonesia.co.id
SERPONG Epson Sales and
Service Serpong
Ruko Melati Mas Square Blok A2
No.17 Serpong-Banten
082120090084 / 082120090085
esstag@epson-indonesia.co.id
esstag.support@epson-indonesia.co.id
SEMARANG Epson Sales and
Service Semarang
Komplek Ruko Metro Plaza Block
C20 Jl. MT Haryono No. 970
Semarang -JAWA TENGAH
024 8313807 / 024 8417935
esssmg@epson-indonesia.co.id
esssmg.support@epson-indonesia.co.id
JAKARTA Epson Sales and
Service Jakarta
(MANGGA DUA)
Ruko Mall Mangga Dua No. 48 Jl.
Arteri Mangga Dua, Jakarta Utara -
DKI JAKARTA
021 623 01104
jkt-technical1@epson-indonesia.co.id
jkt-admin@epson-indonesia.co.id
BANDUNG Epson Sales and
Service Bandung
Jl. Cihampelas No. 48 A Bandung
Jawa Barat 40116
022 420 7033
bdg-technical@epson-indonesia.co.id
bdg-admin@epson-indonesia.co.id
MAKASSAR Epson Sales and
Service Makassar
Jl. Cendrawasih NO. 3A, kunjung
mae, mariso, MAKASSAR - SULSEL
90125
0411- 8911071
mksr-technical@epson-indonesia.co.id
mksr-admin@epson-indonesia.co.id
MEDAN Epson Service
Center Medan
Jl. Bambu 2 Komplek Graha Niaga
Nomor A-4, Medan - SUMUT
061- 42066090 / 42066091
mdn-technical@epson-indonesia.co.id
mdn-adm@epson-indonesia.co.id
PALEMBANG Epson Service
Center Palembang
Jl. H.M Rasyid Nawawi No. 249
Kelurahan 9 Ilir Palembang
Sumatera Selatan
0711 311 330
escplg.support@epson-indonesia.co.id
PEKANBARU Epson Service
Center PekanBaru
Jl. Tuanku Tambusai No. 459 A Kel.
Tangkerang barat Kec Marpoyan
damai Pekanbaru - Riau 28282
0761- 8524695
pkb-technical@epson-indonesia.co.id
pkb-admin@epson-indonesia.co.id
PONTIANAK Epson Service
Center Pontianak
Komp. A yani Sentra Bisnis G33, Jl.
Ahmad Yani - Pontianak
Kalimantan Barat
0561- 735507 / 767049
pontianak-technical@epson-
indonesia.co.id
pontianak-admin@epson-indonesia.co.id
SAMARINDA Epson Service
Center Samarinda
Jl. KH. Wahid Hasyim (M. Yamin)
Kelurahan Sempaja Selatan
Kecamatan Samarinda UTARA -
SAMARINDA - KALTIM
0541 7272 904
escsmd@epson-indonesia.co.id
escsmd.support@epson-indonesia.co.id
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Province Company Name Address Phone
E-mail
SURABAYA Epson Sales &
Service Surabaya
(barat)
Jl. Haji Abdul Wahab Saimin, Ruko
Villa Bukit Mas RM-11, Kec. Dukuh
Pakis, Surabaya - 60225
031- 5120994
sby-technical@epson-indonesia.co.id
sby-admin@epson-indonesia.co.id
YOGYAKARTA Epson Service
Center Yogyakarta
YAP Square, Block A No. 6 Jl. C
Simanjutak Yogyakarta - DIY
0274 581 065
ygy-technical@epson-indonesia.co.id
ygy-admin@epson-indonesia.co.id
JEMBER Epson Service
Center Jember
JL. Panglima Besar Sudirman Ruko
no.1D Jember-Jawa Timur (Depan
Balai Penelitian & Pengolahan
Kakao)
0331- 488373 / 486468
jmr-admin@epson-indonesia.co.id
jmr-technical@epson-indonesia.co.id
MANADO EPSON SALES AND
SERVICE Manado
Jl. Piere Tendean Blok D No 4
Kawasan Mega Mas Boulevard -
Manado 95111
0431- 8805896
MND-ADMIN@EPSON-INDONESIA.CO.ID
MND-TECHNICAL@EPSON-
INDONESIA.CO.ID
CIREBON EPSON SERVICE
CENTER Cirebon
Jl. Tuparev No. 04 ( Depan Hotel
Apita ) Cirebon, JAWA BARAT
0231– 8800846
cbn-technical@epson-indonesia.co.id
CIKARANG EPSON SALES AND
SERVICE CIKARANG
Ruko Metro Boulevard B1
Jababeka cikarang - Jawa Barat,
021- 89844301 / 29082424
ckg-admin@epson-indonesia.co.id
ckg-technical@epson-indonesia.co.id
MADIUN EPSON SERVICE
CENTER MADIUN
Jl. Diponegoro No.56, MADIUN -
JAWA TIMUR
0351- 4770248
mun-admin@epson-indonesia.co.id
mun-technical@epson-indonesia.co.id
PURWOKERTO EPSON SALES AND
SERVICE Purwokerto
Jl. Jendral Sudirman No. 4 Kranji
Purwokerto - JAWA TENGAH
0281- 6512213
pwt-admin@epson-indonesia.co.id
pwt-technical@epson-indonesia.co.id
BOGOR EPSON SALES AND
SERVICE Bogor
Jl.Pajajaran No 15B Kel Bantarjati
Kec Bogor Utara - JAWA BARAT
16153
0251- 8310026
bgr-admin@epson-indonesia.co.id
bgr-technical@epson-indonesia.co.id
SERANG EPSON SERVICE
CENTER Serang
Jl. Ahmad Yani No.45C, SERANG -
BANTEN
0254- 7912503
srg-admin@epson-indonesia.co.id
srg-technical@epson-indonesia.co.id
PALU EPSON SALES AND
SERVICE Palu
Jl. Juanda No. 58, Palu - Sulteng 0451- 4012 881
plw-admin@epson-indonesia.co.id
plw-technical@epson-indonesia.co.id
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Province Company Name Address Phone
E-mail
BANJARMASI
N
EPSON SERVICE
CENTER
BANJARMASIN
Jl. Gatot Soebroto NO. 153
BANJARMASIN - KALSEL 70235
0511- 6744135 (TEKNISI) /
3266321(ADMIN)
bdj-admin@epson-indonesia.co.id
bdj-technical@epson-indonesia.co.id
DENPASAR EPSON SALES AND
SERVICE Denpasar
JL. MAHENDRADATA NO. 18,
DENPASAR - BALI
0361- 3446699 / 9348428
dps-admin@epson-indonesia.co.id
dps-technical@epson-indonesia.co.id
JAKARTA EPSON SALES AND
SERVICE CILANDAK
CIBIS Business Park Tower 9 LT.
MEZZANINE, Jalan TB Simatupang
No.2, Jakarta Selatan - DKI
JAKARTA 12560
021- 80866777
esscibis.support1@epson-indonesia.co.id
esscibis.support2@epson-indonesia.co.id
esscibis.admin@epson-indonesia.co.id
esscibis.sales@epson-indonesia.co.id
SURABAYA EPSON SALES AND
SERVICE SURABAYA
(GUBENG)
JL. RAYA GUBENG NO. 62,
SURABAYA - JAWA TIMUR
031- 99444940 / 99446299 / 99446377
esssby@epson-indonesia.co.id
esssby.support@epson-indonesia.co.id
AMBON EPSON SERVICE
CENTER AMBON
Jl. Diponegoro No.37 (Samping
Bank Mandiri Syariah) Kel.Ahusen,
Kec.Sirimau - Ambon 97127
-
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
http://www.epson.com.hk
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
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Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: 1800-81-7349 (Toll Free)
Email: websupport@emsb.epson.com.my
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
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World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (632) 8441 9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.com.ph
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
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