Table of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Replacing or Adding New Access Points
- Changing the Connection Method to a Computer
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing a Watermark
- Printing Multiple Files Together
- Printing Using the Color Universal Print Feature
- Adjusting the Print Color
- Printing to Emphasize Thin Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Adjusting the Print Color
- Canceling Printing
- Menu Options for the Printer Driver
- Making Operation Settings for the Mac OS Printer Driver
- Printing from Smart Devices
- Canceling Ongoing Jobs
- Printing from the Printer Driver on Windows
- Replacing Ink Cartridges and Other Consumables
- Checking the Status of the Remaining Ink and the Maintenance Box
- Ink Cartridge Codes
- Ink Cartridge Handling Precautions
- Replacing Ink Cartridges
- Maintenance Box Code
- Maintenance Box Handling Precautions
- Replacing a Maintenance Box
- Temporarily Printing with Black Ink
- Conserving Black Ink when the Black Ink Is Low (for Windows Only)
- Maintaining the Printer
- Network Service and Software Information
- Application for Configuring Printer Operations (Web Config)
- Application for Laying Out Photos (Epson Easy Photo Print)
- Application for Printing Web Pages (E-Web Print)
- Application for Configuring Multiple Devices (EpsonNet Config)
- Software Update Tools (EPSON Software Updater)
- Installing the Latest Applications
- Updating the Printer's Firmware Using the Control Panel
- Uninstalling Applications
- Printing Using a Network Service
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Other Problems
- Appendix
Epson WF-7210DTW User Manual
Displayed below is the user manual for WF-7210DTW by Epson which is a product in the Inkjet Printers category. This manual has pages.
Related Manuals
User's Guide
NPD5747-02 EN
Contents
About This Manual
Introduction to the Manuals...................5
Using the Manual to Search for Information. . . . . . . 5
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................7
Important Instructions
Safety Instructions..........................9
Safety Instructions for Ink................. 10
Printer Advisories and Warnings.............. 10
Advisories and Warnings for Setting Up/
Using the Printer........................10
Advisories and Warnings for Using the
Printer with a Wireless Connection...........11
Advisories and Warnings for Using the LCD
Screen................................12
Protecting Your Personal Information...........12
Printer Basics
Part Names and Functions...................13
Control Panel.......................... 14
Guide to the LCD Screen....................15
Icons Displayed on the LCD Screen...........15
Entering Characters......................16
Network Settings
Network Connection Types.................. 17
Ethernet Connection.....................17
Wi-Fi Connection....................... 17
Wi-Fi Direct (Simple AP) Connection.........18
Connecting to a Computer...................18
Connecting to a Smart Device................ 19
Making Wi-Fi Settings from the Printer..........19
Making Wi-Fi Settings Manually.............20
Making Wi-Fi Settings by Push Button Setup. . . . 21
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................22
Making Wi-Fi Direct (Simple AP) Settings. . . . . .22
Making Advanced Network Settings..........23
Checking the Network Connection Status........25
Network Icon...........................25
Checking Detailed Network Information
from the Control Panel....................25
Printing a Network Connection Report........26
Printing a Network Status Sheet.............32
Replacing or Adding New Access Points.........32
Changing the Connection Method to a Computer. . 33
Disabling Wi-Fi from the Control Panel..........33
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 34
Restoring the Network Settings from the
Control Panel............................ 34
Preparing the Printer
Loading Papers........................... 35
Available Paper and Capacities..............35
Loading Paper in the Paper Cassette..........38
Loading Paper in the Rear Paper Feed Slot......40
Loading Envelopes and Precautions.......... 43
List of Paper Type....................... 44
Menu Options for Settings...................44
Menu Options for Print Counter.............44
Menu Options for Ink Levels............... 44
Menu Options for Maintenance............. 45
Menu Options for Paper Source Settings.......45
Menu Options for Print Status Sheet..........46
Menu Options for Network Status............46
Menu Options for Admin Settings........... 47
Menu Options for System Administration. . . . . . 48
Saving Power.............................52
Saving Power - Control Panel...............52
Printing
Printing from the Printer Driver on Windows. . . . . 54
Accessing the Printer Driver................54
Printing Basics..........................54
Printing on 2-Sides.......................56
Printing Several Pages on One Sheet..........57
Printing and Stacking in Page Order (Reverse
Order Printing).........................58
Printing a Reduced or Enlarged Document.....58
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............59
Printing with a Header and Footer...........65
Printing a Watermark.....................66
Printing Multiple Files Together.............67
Printing Using the Color Universal Print
Feature...............................67
Adjusting the Print Color..................68
User's Guide
Contents
2
Printing to Emphasize in Lines............69
Printing Clear Bar Codes..................69
Canceling Printing.......................70
Menu Options for the Printer Driver..........70
Printing from the Printer Driver on Mac OS......72
Printing Basics..........................72
Printing on 2-Sides.......................74
Printing Several Pages on One Sheet..........75
Printing and Stacking in Page Order (Reverse
Order Printing).........................75
Printing a Reduced or Enlarged Document. . . . . 76
Adjusting the Print Color..................77
Canceling Printing.......................77
Menu Options for the Printer Driver..........77
Making Operation Settings for the Mac OS
Printer Driver..........................79
Printing from Smart Devices................. 80
Using Epson iPrint.......................80
Using Epson Print Enabler.................83
Using AirPrint..........................83
Canceling Ongoing Jobs.....................84
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box.......................85
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . . 85
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows......... 85
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS.......... 85
Ink Cartridge Codes........................86
Ink Cartridge Handling Precautions............86
Replacing Ink Cartridges....................89
Maintenance Box Code..................... 92
Maintenance Box Handling Precautions.........92
Replacing a Maintenance Box.................92
Temporarily Printing with Black Ink............94
Temporarily Printing with Black Ink -
Control Panel.......................... 94
Temporarily Printing with Black Ink - Windows. 95
Temporarily Printing with Black Ink - Mac OS. . .96
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)....................96
Maintaining the Printer
Checking and Cleaning the Print Head..........98
Checking and Cleaning the Print Head -
Control Panel.......................... 98
Checking and Cleaning the Print Head -
Windows..............................99
Checking and Cleaning the Print Head - Mac
OS...................................99
Aligning the Print Head.....................99
Aligning the Print Head - Control Panel. . . . . . 100
Cleaning the Paper Path for Ink Smears.........100
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong)............................102
Running Web Cong on a Web Browser. . . . . . 102
Running Web Cong on Windows.......... 103
Running Web Cong on Mac OS............103
Application for Laying Out Photos (Epson Easy
Photo Print).............................103
Application for Printing Web Pages (E-Web Print) 104
Application for Conguring Multiple Devices
(EpsonNet Cong)........................104
Soware Update Tools (EPSON Soware
Updater)...............................105
Installing the Latest Applications..............106
Updating the Printer's Firmware Using the
Control Panel............................107
Uninstalling Applications...................107
Uninstalling Applications - Windows.........107
Uninstalling Applications - Mac OS..........108
Printing Using a Network Service.............109
Solving Problems
Checking the Printer Status..................110
Checking Messages on the LCD Screen. . . . . . . 110
Checking the Printer Status - Windows.......111
Checking the Printer Status - Mac OS........111
Checking the Soware Status. . . . . . . . . . . . . . . . 111
Removing Jammed Paper...................112
Removing Jammed Paper from the Rear
Paper Feed Slot........................ 112
Removing Jammed Paper from Inside the
Printer...............................112
Removing Jammed Paper from the Paper
Cassette..............................113
Removing Jammed Paper from Rear Cover 1
and Rear Cover 2.......................116
Paper Does Not Feed Correctly...............118
User's Guide
Contents
3
Paper Jams............................119
Paper Feeds at a Slant....................119
Several Sheets of Paper are Fed at a Time. . . . . . 119
Power and Control Panel Problems............119
Power Does Not Turn On.................119
Power Does Not Turn O.................119
Power Turns O Automatically.............119
LCD Screen Gets Dark...................120
Cannot Print from a Computer...............120
Checking the Connection (USB)............120
Checking the Connection (Network).........120
Checking the Soware and Data............121
Checking the Printer Status from the
Computer (Windows)....................123
Checking the printer status from the
computer (Mac OS).....................123
When You Cannot Make Network Settings...... 124
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 124
Checking the SSID Connected to the Printer. . . 126
Checking the SSID for the Computer.........126
Cannot Print from an iPhone or iPad.......... 127
Printout Problems........................127
Printout is Scued or Color is Missing........127
Banding or Unexpected Colors Appear.......128
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................128
Blurry Prints, Vertical Banding, or
Misalignment..........................129
Print Quality is Poor.....................129
Paper Is Smeared or Scued...............130
Paper is Smeared During Automatic 2-Sided
Printing..............................131
Printed Photos are Sticky.................131
Images or Photos are Printed in Unexpected
Colors...............................131
Cannot Print Without Margins.............132
Edges of the Image are Cropped During
Borderless Printing......................132
e Position, Size, or Margins of the Printout
Are Incorrect..........................132
Printed Characters Are Incorrect or Garbled. . . 132
e Printed Image Is Inverted..............132
Mosaic-Like Patterns in the Prints...........133
e Printout Problem Could Not be Cleared. . . 133
Other Printing Problems................... 133
Printing Is Too Slow.....................133
Printing Slows Down Dramatically During
Continuous Printing.....................134
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................134
Other Problems..........................134
Slight Electric Shock when Touching the
Printer...............................134
Operation Sounds Are Loud...............134
Rear Paper Feed Slot is Removed............134
e Date and Time Are Incorrect........... 135
Forgot Your Password....................135
Application Is Blocked by a Firewall (for
Windows Only)........................135
Appendix
Technical Specications....................136
Printer Specications....................136
Interface Specications...................137
Network Function List...................137
Wi-Fi Specications.....................138
Ethernet Specications...................138
Security Protocol.......................138
Supported ird Party Services.............139
Dimensions...........................139
Electrical Specications..................139
Environmental Specications..............140
System Requirements....................140
Regulatory Information....................141
Standards and Approvals................. 141
German Blue Angel.....................142
Restrictions on Copying..................142
Transporting the Printer....................142
Copyright.............................. 145
Trademarks.............................145
Where to Get Help........................146
Technical Support Web Site................146
Contacting Epson Support................146
User's Guide
Contents
4
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
❏Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 105
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
User's Guide
About This Manual
5
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Wi n d o w s : Ho l d d o w n Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
User's Guide
About This Manual
6
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver screens are from Windows 10 or macOS Sierra. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d o w s
®
10 operating system
❏Microso
®
Wi n d o w s
®
8.1 operating system
❏Microso
®
Wi n d o w s
®
8 operating system
❏Microso
®
Wi n d o w s
®
7 operating system
❏Microso
®
Wi n d o w s Vist a
®
operating system
❏Microso
®
Wi n d o w s
®
XP operating system
❏Microso
®
Wi n d o w s
®
XP Professional x64 Edition operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2016 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2012 R2 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2012 operating system
User's Guide
About This Manual
7
❏Microso
®
Wi n d o w s S e r v e r
®
2008 R2 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2008 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2003 R2 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
8
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
User's Guide
Important Instructions
9
❏e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
Safety Instructions for Ink
❏Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏Keep ink cartridges and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide
Important Instructions
10
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
User's Guide
Important Instructions
11
Advisories and Warnings for Using the LCD Screen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
Settings > System Administration > Restore Default Settings > Clear All Data and Settings
User's Guide
Important Instructions
12
Printer Basics
Part Names and Functions
AEdge guide Feeds the paper straight into the printer. Slide to the edges of the
paper.
BRear paper feed slot Load one sheet of paper at a time by hand.
CControl panel Operates the printer.
DOutput tray Holds the ejected paper.
EEdge guide Feeds the paper straight into the printer. Slide to the edges of the
paper.
FPaper cassette Loads paper.
GPaper cassette cover Prevents foreign substance from entering the paper cassette.
User's Guide
Printer Basics
13
APrinter cover Open when replacing ink cartridges or removing jammed paper
inside the printer.
BPaper cassette 1 Loads paper.
CPaper cassette 2
DInk cartridge cover Open when replacing ink cartridges.
EInk cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles
underneath.
ARear cover 2 Remove when removing jammed paper.
BRear cover 1 Open when replacing the maintenance box or removing jammed
paper.
CAC inlet Connects the power cord.
DLAN port Connects a LAN cable.
EUSB port Connects a USB cable.
Control Panel
APass a smart device over this mark to print from the smart device directly.
User's Guide
Printer Basics
14
BTurns the printer on or o.
Unplug the power cord when the power light is o.
CDisplays the home screen.
DFlashes or turns on when an error occurs.
EFlashes when the printer is processing data.
It turns on when there are queued jobs.
FDisplays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
GReturns to the previous screen.
HPress
l
,
u
,
r
and
d
to select the items. Press OK to conrm your selection or run the selected feature.
IApplies to a variety of functions depending on the situation.
JStops the current operation.
Guide to the LCD Screen
u
,
d
Selects menus or setting values.
OK,
r
Conrms your selection or opens the selected menu.
,
l
Returns to the previous screen or the previous menu.
Icons Displayed on the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not
connected.
Turns on while the printer is connected to a wired (Ethernet) network.
Turns on while the printer is not connected to a wireless (Wi-Fi) network.
Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of
bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the
printer is searching for a wireless (Wi-Fi) network connection.
User's Guide
Printer Basics
15
Indicates that the printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Indicates that the printer is not connected to a network in Wi-Fi Direct (Simple AP)
mode.
Entering Characters
To enter characters and symbols for network settings from the control panel, use the following buttons. Press the
u
or
d
button to select the character you want to enter, and then press the
r
button to move the cursor to the
next input position. When you have nished entering characters, press the OK button.
Buttons Descriptions
Switches the character types. An icon that shows the current character type is displayed at the top-right
of the LCD screen.
A: Enters uppercase letters and symbols.
a: Enters lowercase letters and symbols.
1: Enters numbers.
u
d
Characters switch from alphabet (uppercase letters and lowercase letters) to numbers and symbols
every time you press the
u
button. Pressing the
d
button switches the characters in the reverse order
of the
u
button. Holding down these buttons switches the characters at high speed.
r
Moves the cursor to the right.
l
Deletes a character to the left (backspace).
OK Enters the characters.
User's Guide
Printer Basics
16
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
See Administrator's Guide to assign a static IP address.
Related Information
&“Making Advanced Network Settings” on page 23
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
User's Guide
Network Settings
17
Related Information
&“Connecting to a Computer” on page 18
&“Connecting to a Smart Device” on page 19
&“Making Wi-Fi Settings from the Printer” on page 19
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Making Wi-Fi Direct (Simple AP) Settings” on page 22
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
User's Guide
Network Settings
18
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
User's Guide
Network Settings
19
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Make advanced network settings to use a static IP address.
Related Information
&“Making Wi-Fi Settings Manually” on page 20
&“Making Wi-Fi Settings by Push Button Setup” on page 21
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 22
&“Making Wi-Fi Direct (Simple AP) Settings” on page 22
&“Making Advanced Network Settings” on page 23
Making Wi-Fi Settings Manually
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1. Select Wi - Fi on the home screen.
2. Select Wi-Fi Setup Wizard.
3. Select the SSID for the access point from printer's control panel.
Note:
❏If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the
list. Still not displayed, select Other Networks, and then enter the SSID directly.
❏If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
4. Enter the password.
Note:
❏e password is case-sensitive.
❏If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
❏If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
5. Conrm the settings by pressing the
d
button, and then press the OK button.
User's Guide
Network Settings
20
6. Press the OK button to nish.
Note:
If you fail to connect, load paper, and then select Print connection report, and then press the OK button. e network
connection report of the printer will be printed.
Related Information
&“Entering Characters” on page 16
&“Checking the Network Connection Status” on page 25
&“When You Cannot Make Network Settings” on page 124
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏e access point is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Select Wi - Fi on the home screen.
2. Select Push Button Setup(WPS).
3. Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
4. Press the OK button on the printer's control panel.
5. Press the OK button.
e screen automatically closes aer a specic length of time if you do not press the OK button.
Note:
If connection fails, restart the access point, move it closer to the printer, and then try again. If it still does not work, print
a network connection report and check the solution.
User's Guide
Network Settings
21
Related Information
&“Checking the Network Connection Status” on page 25
&“When You Cannot Make Network Settings” on page 124
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an access point by using a PIN code. You can use this method to set up if an access point is
capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Select Wi - F i on the home screen.
2. Select PIN Code Setup(WPS).
3. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
4. Press the OK button.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the access point, move it closer to the printer, and then try again. If it still does not work, print
a connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 25
&“When You Cannot Make Network Settings” on page 124
Making Wi-Fi Direct (Simple AP) Settings
is method allows you to connect the printer directly to computers or smart devices without an access point. e
printer acts as an access point.
c
Important:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and communication is
established between them. Since the computer or smart device is automatically connected to other connectable Wi-Fi
networks if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is turned
on. Connect to the printer's SSID in Wi-Fi Direct (Simple AP) connection from the computer or smart device again.
If you do not want to connect every time you turn the printer on or o, we recommend using a Wi-Fi network by
connecting the printer to an access point.
1. Select Wi - F i on the home screen.
2. Select Wi - F i D i r e c t S e t u p .
3. Select Connection Setup.
User's Guide
Network Settings
22
4. Press the OK button to start the setup.
5. Press the OK button.
6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of
the computer or smart device, select the SSID shown on the printer's control panel to connect.
7. Enter the password displayed on the printer's control panel on the computer or smart device.
8. Aer the connection is established, press the OK button on the printer's control panel.
9. Press the OK button.
Related Information
&“Checking the Network Connection Status” on page 25
&“When You Cannot Make Network Settings” on page 124
Making Advanced Network Settings
You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment
before making changes.
1. Select Settings on the home screen.
2. Select System Administration > Network Settings > Advanced Setup.
3. Select the menu item for settings, and then select or specify the setting values.
Related Information
&“Setting Items for Advanced Network Settings” on page 23
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
❏Enter Device Name
You can enter the following characters.
❏Character limits: 2 to 15 (you must enter at least 2 characters)
❏Usable characters: A to Z, a to z, 0 to 9, -.
❏Characters you cannot use at the top: 0 to 9, -.
❏Characters you cannot use at the bottom: -
User's Guide
Network Settings
23
❏TCP/IP Address
❏Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired
automatically by DHCP.
❏Manual
Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address,
Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
❏DNS Server
❏Auto
Select when you want to acquire the IP address automatically.
❏Manual
Select when you want to set a unique DNS server address to the printer. Enter the addresses for the Primary
DNS Server and the Seconday DNS Server.
❏Proxy Server
❏Do Not Use
Select when you are using the printer in a home network environment.
❏Use
Select when you are using a proxy server in your network environment and you want to set it to the printer.
Enter the proxy server address and port number.
❏IPv6 Address
❏Enable
Select this when using an IPv6 address.
❏Disable
Select this when using an IPv4 address.
❏NFC
❏Enable
Enables the printer's NFC function. You can print by touching the smart device to theN-Mark.
❏Disable
Disables the printer's NFC function.
❏Link Speed & Duplex
Select an appropriate Ethernet speed and duplex setting. If you select a setting other than Auto, make sure the
setting corresponds to the settings on the hub you are using.
❏Auto
❏10BASE-T Half Duplex
❏10BASE-T Full Duplex
❏100BASE-TX Half Duplex
❏100BASE-TX Full Duplex
User's Guide
Network Settings
24
❏Redirect HTTP to HTTPS
❏Enable
Enables the redirect function for HTTP to HTTPS.
❏Disable
Disables the redirect function for HTTP to HTTPS.
Checking the Network Connection Status
You can check the network connection status in the following way.
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
&“Icons Displayed on the LCD Screen” on page 15
Checking Detailed Network Information from the Control Panel
When your printer is connected to the network, you can also view other network-related information by selecting
the network menus you want to check.
1. Select Settings on the home screen.
2. Select System Administration > Network Settings > Network Status.
3. To check the information, select the menus that you want to check.
❏Wired LAN/Wi-Fi Status
Displays the network information (device name, connection, signal strength, obtain IP address, and so on)
for Ethernet or Wi-Fi connections.
❏Wi-Fi Direct Status
Displays whether Wi-Fi Direct is enabled or disabled for Wi-Fi Direct connections.
❏Epson Connect Status
Displays the registered information for Epson Connect services.
❏Google Cloud Print Status
Displays the registered information for Google Cloud Print services and the connection status.
User's Guide
Network Settings
25
❏Print Status Sheet
Prints a network status sheet. e information for Ether n e t , Wi - Fi, Wi - Fi D i r e c t , a n d s o o n i s pr i n t e d on
two or more pages.
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Select Settings on the home screen.
3. Select System Administration > Network Settings > Connection Check.
4. Select Print connection report to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
User's Guide
Network Settings
26
Related Information
&“Messages and Solutions on the Network Connection Report” on page 26
&“E-1” on page 27
&“E-2, E-3, E-7” on page 27
&“E-5” on page 28
&“E-6” on page 28
&“E-8” on page 29
&“E-9” on page 29
&“E-10” on page 30
&“E-11” on page 30
&“E-12” on page 31
&“E-13” on page 31
E-1
Message:
Conrm that the network cable is connected and network devices such as hub, router, or access point are turned
on.
Solutions:
❏Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏Make sure your hub or other network device is turned on.
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
❏Make sure your access point is turned on.
❏Conrm that your computer or device is connected correctly to the access point.
❏Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your access point and remove any obstacles between them.
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
User's Guide
Network Settings
27
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 18
&“Making Advanced Network Settings” on page 23
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact
your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
User's Guide
Network Settings
28
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
❏If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
Related Information
&“Making Advanced Network Settings” on page 23
&“Printing a Network Status Sheet” on page 32
E-8
Message:
Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or
access point). Contact your network administrator for assistance.
Solutions:
❏Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&“Making Advanced Network Settings” on page 23
E-9
Message:
Conrm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is
available. Contact your network administrator for assistance.
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the access point.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
User's Guide
Network Settings
29
Related Information
&“Connecting to a Computer” on page 18
E-10
Message:
Conrm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
Contact your network administrator for assistance.
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the access point. Wait for about 10 seconds, and
then turn it on.
Related Information
&“Making Advanced Network Settings” on page 23
E-11
Message:
Setup is incomplete. Conrm default gateway setup. Connection using the EpsonNet Setup is available. Contact
your network administrator for assistance.
Solutions:
Check the following.
❏e default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
Related Information
&“Making Advanced Network Settings” on page 23
User's Guide
Network Settings
30
E-12
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for
assistance.
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on an access point that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Making Advanced Network Settings” on page 23
&“Connecting to a Computer” on page 18
E-13
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -Connection and network setup of the PC or other device is correct Contact your network
administrator for assistance.
Solutions:
Check the following.
❏Network devices such as an access point, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
❏Tur n o the access point. Wait for about 10 seconds, and then turn it on.
User's Guide
Network Settings
31
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on an access point that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Making Advanced Network Settings” on page 23
&“Connecting to a Computer” on page 18
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn o the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Settings on the home screen.
3. Select System Administration > Network Settings > Network Status > Print Status Sheet.
4. Press the
u
button.
e network status sheet is printed.
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
User's Guide
Network Settings
32
Related Information
&“Changing the Connection Method to a Computer” on page 33
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Change or re-set the connection method on the Select Soware Installation screen, and then click Next.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Select Settings on the home screen.
2. Select System Administration > Network Settings > Wi - Fi S e t u p .
User's Guide
Network Settings
33
3. Select Disable Wi-Fi.
4. Check the message, and then press the
u
button.
5. Press the OK button.
e screen automatically closes aer a specic length of time if you do not press the OK button.
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
1. Select Settings on the home screen.
2. Select System Administration > Network Settings > Wi - Fi S e t u p > Wi - Fi D i r e c t S e t u p .
3. Select Disable Wi-Fi Direct.
4. Check the message, and then press the
u
button.
5. Press the OK button.
e screen automatically closes aer a specic length of time if you do not press the OK button.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Select Settings on the home screen.
2. Select System Administration > Restore Default Settings > Network Settings.
3. Check the message, and then press the
u
button.
4. Press the OK button.
e screen automatically closes aer a specic length of time if you do not press the OK button.
User's Guide
Network Settings
34
Preparing the Printer
Loading Papers
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Borderles
s Printing
Paper
Cassette 1
Paper
Cassette 2
Rear Paper
Feed Slot
Epson Bright
White Ink Jet
Paper
A4 200 200 1 Auto,
Manual
*
–
Epson Ultra
Glossy Photo
Paper
A4, 13×18 cm (5×7
in.), 10×15 cm (4×6
in.)
20 – 1 – ✓
Epson Premium
Glossy Photo
Paper
A3+ 20 – 1 – –
A3, A4, 13×18 cm
(5×7 in.), 16:9 wide
size (102×181 mm),
10×15 cm (4×6 in.)
20 – 1 – ✓
Epson Premium
Semigloss
Photo Paper
A3+ 20 – 1 – –
A3, A4, 10×15 cm
(4×6 in.)
20 – 1 – ✓
Epson Photo
Paper Glossy
A3+ 20 – 1 – –
A4, 13×18 cm (5×7
in.), 10×15 cm (4×6
in.)
20 – 1 – ✓
Epson Matte
Paper-
Heavyweight
A3+ 20 – 1 – –
A3, A4 20 – 1 – ✓
Epson Photo
Quality Ink Jet
Paper
A3, A4 80 – 1 – –
* You can load up to 30 sheets for paper with one side already printed.
User's Guide
Preparing the Printer
35
Note:
❏e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
Commercially Available Paper
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Borderle
ss
Printing
Paper
Cassette 1
Paper
Cassette 2
Rear Paper
Feed Slot
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted
paper
High quality
plain paper
A3, B4, Legal, 8.5 x 13
in, Letter, A4, B5
Up to the line indicated by the
triangle symbol on the edge
guide.
1Auto,
Manual
*1
–
A5 Up to the line
indicated by
the triangle
symbol on
the edge
guide.
–1Auto,
Manual
*1
Half letter
*2
, A6, B6
*2
Up to the line
indicated by
the triangle
symbol on
the edge
guide.
–1
Manual
*1
User Dened
*2
(mm)
89×127 to 148×210
1– 1Manual
User Dened
*2
(mm)
148×210 to 182×257
1– 1Auto,
Manual
User Dened
*2
(mm)
182×257 to
297×431.8
111Auto,
Manual
User Dened
*2
(mm)
297×431.8 to
329×1200
111Manual
Thick paper
*2
A3, B4, Letter, A4, B5,
A5,
User Dened (mm)
89×127 to 329×1200
––1–
Envelope Envelope #10,
Envelope DL,
Envelope C6,
Envelope C4
10 – 1 –
*1 You can load up to 30 sheets for paper with one side already printed.
User's Guide
Preparing the Printer
36
*2 Only printing from computer or smart device is available.
Related Information
&“Part Names and Functions” on page 13
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
&“Printer Specications” on page 136
User's Guide
Preparing the Printer
37
Loading Paper in the Paper Cassette
1. Check that the printer is not operating, and then pull out the paper cassette.
2. Remove the paper cassette cover from paper cassette.
3. Slide the edge guides to their maximum position.
Note:
When using paper larger than A4 size, extend the paper cassette.
User's Guide
Preparing the Printer
38
4. Slide the front edge guide to the paper size you want to use.
5. With the printable side facing down, load paper against the front edge guide.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the triangle symbol inside the edge guide.
6. Slide the side edge guides to the edges of the paper.
User's Guide
Preparing the Printer
39
7. Put the paper cassette cover back on.
8. Insert the paper cassette all the way.
9. On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note:
You can also display the paper size and paper type settings screen by pressing the button on the control panel.
10. Slide out the output tray.
Related Information
&“Paper Handling Precautions” on page 37
&“Available Paper and Capacities” on page 35
&“List of Paper Type” on page 44
&“Loading Envelopes and Precautions” on page 43
Loading Paper in the Rear Paper Feed Slot
You can load a single sheet of all types of supported paper in the rear paper feed slot. You can also load thick paper
(up to 0.3 mm thick) and pre-punched paper, which cannot be loaded in the paper cassette. However, even if the
thickness is within this range, some paper may not be fed correctly depending on the hardness.
User's Guide
Preparing the Printer
40
c
Important:
Do not load paper in the rear paper feed slot until the printer prompts you to do so. Doing so will result in the blank
paper being ejected.
1. Select rear paper feed slot as the Paper Source setting on the printer driver, make other print settings, and
then click Print.
2. A message is displayed on the control panel telling you to load paper. Follow the instructions below to load the
paper.
3. Open the rear paper feed slot.
4. Slide out the edge guides.
5. While holding a single sheet of paper at the center of the rear paper feed slot with the printable side facing up,
slide the edge guides to the edges of the paper.
User's Guide
Preparing the Printer
41
Pre-punched paper
Note:
❏Load a single sheet of dened size plain paper with binding holes at the le or right.
❏Adjust the print position of your le to avoid printing over the holes.
❏Automatic 2-sided printing is not available for pre-punched paper.
6. Insert the paper until the printer partially pulls in the paper.
7. Slide out the output tray.
User's Guide
Preparing the Printer
42
Related Information
&“Paper Handling Precautions” on page 37
&“Available Paper and Capacities” on page 35
&“List of Paper Type” on page 44
&“Loading Envelopes and Precautions” on page 43
Loading Envelopes and Precautions
Load envelopes in the center of the rear paper feed slot short edge rst with the ap facing down, and slide the
edge guides to the edges of the envelopes.
Load envelopes in the paper cassette with the ap facing up, and then slide the edge guides to the edges of the
envelopes.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Available Paper and Capacities” on page 35
User's Guide
Preparing the Printer
43
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver
Epson Bright White Ink Jet Paper Plain paper Plain paper
Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo
Paper
Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
Epson Photo Quality Ink Jet Paper
Matte Epson Matte
Menu Options for Settings
Select Settings on the home screen of the printer to make various settings.
Menu Options for Print Counter
Select the menus on the control panel as described below.
Settings > Print Counter
Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer.
Menu Options for Ink Levels
Select the menus on the control panel as described below.
Settings > Ink Levels
Displays the approximate levels of the ink cartridges. When an ! icon is displayed, the ink cartridge is running low.
When a X mark is displayed, the ink cartridge is expended.
User's Guide
Preparing the Printer
44
Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Print Head Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
Print Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
Ink Cartridge(s) Replacement:
Use this feature to replace the ink cartridges before the ink is expended.
Print Head Alignment:
Select this feature to adjust the print head to improve print quality.
❏Vertical Alignment
Select this feature if your printouts look blurry or text and lines are misaligned.
❏Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Thick Paper:
Select On to prevent ink from smearing on your printouts, however, this may lower the print speed.
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the
internal rollers.
Remove Paper:
Select this feature if there are still some torn pieces of paper inside the printer even aer removing
jammed paper. e printer makes more space between the print head and the surface of the paper to
easily remove the torn pieces of paper.
Related Information
&“Checking and Cleaning the Print Head” on page 98
&“Aligning the Print Head” on page 99
&“Cleaning the Paper Path for Ink Smears” on page 100
Menu Options for Paper Source Settings
Select the menus on the control panel as described below.
Settings > Paper Source Settings
User's Guide
Preparing the Printer
45
Paper Setting:
Select the paper size and paper type you loaded in the paper sources.
A4/Letter Auto Switching:
Select On(Auto) to feed paper from the paper source set as A4 size when there is no paper source set
as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4.
Auto Select Settings:
Select On for settings to automatically print on paper from any source containing paper that matches
your paper settings.
Error Notice:
Select On to display an error message when the selected paper size or type does not match the loaded
paper.
Paper Setup Auto Display:
Select On to display the Paper Setting screen when loading paper in the paper source. If you disable
this feature, you cannot print from an iPhone or iPad using AirPrint.
Related Information
&“Loading Papers” on page 35
Menu Options for Print Status Sheet
Select the menus on the control panel as described below.
Settings > Print Status Sheet
Conguration Status Sheet:
Print information sheets showing the current printer status and settings.
Supply Status Sheet:
Print information sheets showing the status of consumables.
Usage History Sheet:
Print information sheets showing the usage history of the printer.
Menu Options for Network Status
Select the menu on the control panel as described below.
Settings > Network Status
Wired LAN/Wi-Fi Status:
Displays the current network settings.
User's Guide
Preparing the Printer
46
Wi-Fi Direct Status:
Displays the current Wi-Fi Direct settings.
Epson Connect Status:
Displays whether the printer is registered and connected to Epson Connect.
For registering to Epson Connect, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print Status:
Displays whether the printer is registered and connected to Google Cloud Print.
For details on registering to Google Cloud Print services, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Print Status Sheet:
Prints a network status sheet.
Related Information
&“Making Wi-Fi Settings Manually” on page 20
&“Making Wi-Fi Settings by Push Button Setup” on page 21
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 22
&“Making Wi-Fi Direct (Simple AP) Settings” on page 22
&“Printing a Network Status Sheet” on page 32
&“Checking Detailed Network Information from the Control Panel” on page 25
&“Making Advanced Network Settings” on page 23
Menu Options for Admin Settings
Select the menus on the control panel as described below.
Settings > Admin Settings
ese menus allow an administrator to register an administrator password to protect the printer settings from
being changed by other users.
Admin Password:
Set, change, or reset the administrator password. If you forget the password, contact Epson support.
Lock Setting:
Select whether or not to lock the control panel using the password registered in Admin Password.
User's Guide
Preparing the Printer
47
Menu Options for System Administration
By using this menu, you can maintain the product as a system administrator. It also allows you to restrict product
features for individual users to suite your work or oce style.
Select the menu on the control panel as described below.
Settings > System Administration
Printer Settings
Select the menus on the control panel as described below.
Settings > System Administration > Printer Settings
Auto Error Solver:
Select an action to perform when a 2-sided printing error or a memory full error occurs.
❏On
Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints
only what the printer could process when a memory full error occurs.
❏O
Displays an error message and cancels printing.
PC Connection via USB:
Select Enable to allow a computer to access the printer when connected by USB. When Disable is
selected, printing that is not sent over a network connection is restricted.
Common Settings
Select the menus on the control panel as described below.
Settings > System Administration > Common Settings
Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations. e LCD screen turns black when the setting time passes.
Power O Settings:
❏Power O If Inactive
Select this setting to turn the printer o automatically if it is not used for a specied period of
time. Any increase will aect the product's energy eciency. Please consider the environment
before making any change.
❏Power O If Disconnected
Select this setting to turn the printer o aer 30 minutes when all network ports including the
LINE port are disconnected. is feature may not be available depending on your region.
User's Guide
Preparing the Printer
48
Power O Timer:
Select to turn the printer o if it is not used for a specied period of time. You can adjust the time
before power management is applied. Any increase will aect the product’s energy eciency. Please
consider the environment before making any change.
LCD Contrast:
Adjust the brightness of the LCD screen.
Date/Time Settings:
❏Date/Time
Enter the current date and time.
❏Daylight Saving Time
Select the summer time setting that applies to your area.
❏Time Dierence
Enter the time dierence between your local time and UTC (Coordinated Universal Time).
Language:
Select the language used on the LCD screen.
Scroll Speed:
Select the scroll speed of the LCD screen.
Related Information
&“Saving Power” on page 52
Network Settings
Select the menus on the control panel as described below.
Settings > System Administration > Network Settings
Network Status
Displays or prints the network settings and connection status.
Wi-Fi Setup
❏Wi - F i S e t u p Wi z a rd
Select an SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network.
❏Push Button Setup(WPS)
Connect the printer to a wireless network by pressing the WPS button on your wireless router.
❏PIN Code Setup(WPS)
In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the
printer to a wireless (Wi-Fi) network.
User's Guide
Preparing the Printer
49
❏Wi - F i Au t o C o n ne c t
Connects the printer to a wireless (Wi-Fi) network using a computer that is connected to the access
point. Insert the soware disc supplied with the printer into the computer, and then follow the on-
screen instructions. When you are prompted to operate the printer, run this menu.
❏Disable Wi-Fi
Disables the connection by turning o the wireless signal without deleting the network information.
To enable the connection, set up the wireless (Wi-Fi) network again.
❏Wi - F i D i re c t S e t u p
Connects the printer to a wireless (Wi-Fi) network without a wireless router.
Connection Check
Checks the status of the network connection and prints the network connection report. If there are any
problems with the connection, see the report to solve the problem.
Advanced Setup
Make the following detailed settings.
❏Enter Device Name
❏TCP/IP Address
❏DNS Server
❏Proxy Server
❏IPv6 Address
❏NFC
❏Link Speed & Duplex
❏Redirect HTTP to HTTPS
Epson Connect Services
Select the menus on the control panel as described below.
Settings > System Administration > Epson Connect Services
Displays whether the printer is registered and connected to Epson Connect services .
Register/Delete:
Register or delete the printer to or from the Epson Connect services.
For registering to Epson Connect, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Suspend/Resume:
Select whether to suspend or resumeEpson Connect services.
Status:
Check whether or not the printer is registered and connected to the Epson Connect services.
User's Guide
Preparing the Printer
50
Google Cloud Print Services
Select the menus on the control panel as described below.
Settings > System Administration > Google Cloud Print Services
Displays whether the printer is registered and connected to Google Cloud Print services.
Suspend/Resume:
Select whether to suspend or resume the Google Cloud Print services.
Unregister:
Unregister the Google Cloud Print services.
For registration and usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Status :
Check whether or not the printer is registered and connected to the Google Cloud Print services.
Universal Print Settings
Select the menus on the control panel as described below.
Settings > System Administration > Universal Print Settings
ese print settings are applied when you print using an external device without using the printer driver.
Top Oset
Adjust the top margin of the paper.
Left Oset
Adjust the le margin of the paper.
Top Oset in Back
Adjust the top margin for the back of the page when performing 2-sided printing.
Left Oset in Back
Adjust the le margin for the back of the page when performing 2-sided printing.
Check Paper Width
Checks the paper width before the printer starts printing. is prevents printing beyond the edges of the
paper when the paper size setting is not correct. However, the printing time may be little longer.
Ink Drying Time: 2-Sided Print
Select the drying time when performing 2-sided printing.
User's Guide
Preparing the Printer
51
Skip Blank Page
Skips blank pages in the print data automatically.
Restore Default Settings
Select the menus on the control panel as described below.
Settings > System Administration > Restore Default Settings
Network Settings:
Resets the network settings to the default.
Clear All Data and Settings:
Resets all settings to the default.
Firmware Update
Select the menus on the control panel as described below.
Settings > System Administration > Firmware Update
Update:
Check if the latest version of the rmware has been uploaded to the network server. If an update is
available, you can select whether or not to start updating.
Current Version:
Displays the current rmware version of your printer.
Notication:
Select On to receive a notication if a rmware update is available.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Control Panel
1. Enter Settings from the home screen, and then select System Administration.
2. Select Common Settings.
User's Guide
Preparing the Printer
52
3. Do one of the following.
❏Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then
make settings.
❏Select Sleep Timer or Power O Timer, and then make settings.
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
User's Guide
Preparing the Printer
53
Printing
Printing from the Printer Driver on Windows
If you cannot change some of the printer driver settings, they may have been restricted by the administrator.
Contact your printer administrator for assistance.
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
User's Guide
Printing
54
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
c
Important:
When loading in the rear paper feed slot, select Rear Paper Feed Slot as the Paper Source setting, and then
start printing from the printer driver before loading paper. When printing starts, the printer driver tells you
that printing is in progress. Follow the printer's on-screen instructions to load paper.
2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏You can also see the online help for explanations of the setting items. Right-clinking an item displays Help.
❏When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
User's Guide
Printing
55
Related Information
&“Available Paper and Capacities” on page 35
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
&“List of Paper Type” on page 44
&“Main Tab” on page 70
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏is feature is not available for borderless printing.
❏You can use automatic and manual 2-sided printing. During manual 2-sided printing, ip the paper over to print on the
other side when the printer has nished printing the rst side.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 35
Print Settings
Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available
when the printer is accessed over a network or is used as a shared printer.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON
Status Monitor 3.
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
User's Guide
Printing
56
2. Click Settings, make the appropriate settings, and then click OK.
Make settings for Print Density if necessary. is setting is not available when you select manual 2-sided
printing.
Note:
❏To print a folded booklet, select Booklet.
❏When setting Print Density, you can adjust print density according to the document type.
❏Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
3. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
&“Printing Basics” on page 72
&“Main Tab” on page 70
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 72
&“Main Tab” on page 70
User's Guide
Printing
57
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
&“Printing Basics” on page 72
&“Main Tab” on page 70
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select
Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
User's Guide
Printing
58
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 72
&“More Options Tab” on page 71
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
&“Printing Basics” on page 72
&“Main Tab” on page 70
User's Guide
Printing
59
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
User's Guide
Printing
60
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
User's Guide
Printing
61
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
User's Guide
Printing
62
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
User's Guide
Printing
63
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
User's Guide
Printing
64
10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and the select the items you want to print.
User's Guide
Printing
65
Related Information
&“Printing Basics” on page 72
&“More Options Tab” on page 71
Printing a Watermark
You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an
anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Anti-Copy Pattern is available under the following conditions:
❏Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, or High quality
plain paper
❏Borderless: Not selected
❏Quality: Standard
❏Automatic 2-sided printing: Not selected
❏Color Correction: Automatic
❏Short Grain Paper: Not selected
Note:
You can also add your own watermark or anti-copy pattern.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or
Water mark. C lick Settings to change details such as the size, density, or position of the pattern or the mark.
Related Information
&“Printing Basics” on page 72
&“More Options Tab” on page 71
User's Guide
Printing
66
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
le, and then repeat the above steps.
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the le.
Related Information
&“Printing Basics” on page 72
&“Main Tab” on page 70
Printing Using the Color Universal Print Feature
You can enhance the visibility of texts and images in printouts.
Color Universal Print is only available when the following settings are selected.
❏Paper Type: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality
plain paper
❏Quality: Standard or a higher quality
❏Print Color:Color
User's Guide
Printing
67
❏Applications: Microso® Oce 2007 or later
❏Text Size: 96 pts or smaller
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option
from the Color Universal Print setting. Click Enhancement Options to make further settings.
Note:
❏Certain characters may be altered by patterns, such as "+" appearing as "±".
❏Application-specic patterns and underlines may alter content printed using these settings.
❏Print quality may decrease in photos and other images when using Color Universal Print settings.
❏Printing is slower when using Color Universal Print settings.
Related Information
&“Printing Basics” on page 72
&“More Options Tab” on page 71
Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open
the Color Correction window, and then select the method of color correction.
Note:
❏Automatic is selected as default on the More Options tab. With this setting, the colors are automatically adjusted to
match the paper type and print quality settings.
❏PhotoEnhance on the Color Correction window adjusts the color by analyzing the location of the subject. erefore, if
you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change
unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the
image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Related Information
&“Printing Basics” on page 72
User's Guide
Printing
68
&“More Options Tab” on page 71
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize
in Lines.
Related Information
&“Printing Basics” on page 72
&“More Options Tab” on page 71
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain
paper, or Envelope
❏Quality: Standard
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
User's Guide
Printing
69
Related Information
&“Printing Basics” on page 72
&“Maintenance Tab” on page 72
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Main Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Ink Levels Displays the approximate ink levels.
Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the
paper source selected in the print settings on the printer's control panel.
If the printer has only one paper source, this item is not displayed.
Document Size Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
Borderless Enlarges the print data slightly more than the paper size so that no margins are printed around the
edges of the paper. Click Settings to select the amount of enlargement.
Orientation Select the orientation you want to use to print.
Paper Type Select the type of paper on which you print.
Quality Select the pint quality you want to use for printing. Available settings depend on the paper type
you select. Click More Settings to make further settings.
Color Select the color for your print job.
User's Guide
Printing
70
2-Sided Printing Allows you to perform 2-sided printing.
Settings You can specify the binding edge and the binding margins. When
printing multi-page documents, you can select to print starting from
either the front or the back side of the page.
Print Density Select the document type to adjust the print density. If the appropriate
print density is selected, you can prevent images from bleeding through
to the reverse side. Select User Dened to adjust the print density
manually.
Multi-Page Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
Copies Set the number of copies you want to print.
Collate Prints multi-page documents collated in order and sorted into sets.
Reverse Order Allows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.
Print Preview Displays a preview of your document before printing.
Job Arranger Lite Select to print using the Job Arranger Lite feature.
More Options Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Document Size Select the size of your document.
Output Paper Select the paper size on which you want to print. If the Output Paper diers from the Document
Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Reduce/Enlarge
Document
Allows you to reduce or enlarge the size of a document.
Fit to Page Automatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom to Prints with a specic percentage.
Center Prints images in the center of the paper.
Color Correction Automatic Adjusts the colors of images automatically.
Custom Allows you to perform manual color correction. Click Advanced for
further settings.
Image Options Enables print quality options such as Color Universal Print or Fix Red-
Eye. You can also thicken thin lines to make them visible on the
printouts.
User's Guide
Printing
71
Watermark Features Allows you to make settings for anti-copy pattern or watermarks.
Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High Speed Prints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror Image Inverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.
Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if the nozzles are clogged.
Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data.
EPSON Status
Monitor 3
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Monitoring
Preferences
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.
Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
Allows you to check the number of sheets of paper fed into the printer. Here you can also register
user accounts. If access control is set on the printer, you must register your account.
Language Changes the language to be used on the printer driver window. To apply the settings, close the
printer driver, and then open it again.
Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.
Online Order Allows you to access the site where you can purchase Epson's ink cartridges.
Technical Support Allows you to access the Epson technical support website.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
User's Guide
Printing
72
c
Important:
When loading in the rear paper feed slot, select Rear Paper Feed Slot as the Paper Source setting, and then
start printing from the printer driver before loading paper. When printing starts, the printer driver tells you
that printing is in progress. Follow the printer's on-screen instructions to load paper.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
3. Select your printer.
4. Select Print Settings from the pop-up menu.
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
User's Guide
Printing
73
Related Information
&“Available Paper and Capacities” on page 35
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
&“List of Paper Type” on page 44
&“Menu Options for Print Settings” on page 78
Printing on 2-Sides
You can print on both sides of the paper.
Note:
❏is feature is not available for borderless printing.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 35
Print Settings
Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make
the Document Type settings.
Note:
❏Printing speed may be reduced depending on the document type.
❏When printing photos with dense data, select Text & Graphic s or Text & Photos in the Document Type setting. If the
printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink
Drying Time in Adjustments.
Related Information
&“Printing Basics” on page 72
&“Menu Options for Two-sided Printing Settings” on page 79
User's Guide
Printing
74
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
&“Printing Basics” on page 72
&“Menu Options for Layout” on page 78
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
Related Information
&“Printing Basics” on page 72
User's Guide
Printing
75
&“Menu Options for Paper Handling” on page 78
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a specic percentage, do one of the following.
❏Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
&“Printing Basics” on page 72
&“Menu Options for Paper Handling” on page 78
User's Guide
Printing
76
Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options
from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings,
and then make more detailed settings.
Related Information
&“Printing Basics” on page 72
&“Menu Options for Color Matching” on page 78
&“Menu Options for Color Options” on page 79
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏OS X Mountain Lion or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
User's Guide
Printing
77
Menu Options for Layout
Pages per Sheet Select the number of pages to be printed on one sheet.
Layout Direction Specify the order in which the pages will be printed.
Border Prints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Flip horizontally Inverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the
computer display to minimize the dierence in color.
EPSON Color Controls
Menu Options for Paper Handling
Collate pages Prints multi-page documents collated in order and sorted into sets.
Pages to Print Select to print only odd pages or even pages.
Page Order Select to print from the top or the last page.
Scale to t paper size Prints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down only Select when reducing the size of the document.
Menu Options for Cover Page
Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Cover Page Type Select the contents of the cover page.
Menu Options for Print Settings
Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media Type Select the type of paper on which you print.
Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.
User's Guide
Printing
78
Borderless This checkbox is selected when you select a borderless paper size.
Expansion In borderless printing, the print data is enlarged slightly more than the
paper size so that no margins are printed around the edges of the paper.
Select the amount of enlargement.
Grayscale Select when you want to print in black or shades of gray.
Mirror Image Inverts an image to print as it would appear in a mirror.
Menu Options for Color Options
Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings.
PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
O (No Color
Adjustment)
Print without enhancing or adjusting the color in any way.
Menu Options for Two-sided Printing Settings
Two-sided Printing Prints on both sides of the paper.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, this may
reduce print speed.
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.
❏Permit temporary black printing: Prints only with black ink temporarily.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Output documents for ling: Feed the paper so that it is easy to le when printing landscape data or 2-sided
printing. Envelope printing is not supported.
❏Remove white borders: Removes unnecessary margins during borderless printing.
❏Warning Notications: Allows the printer driver to display warning notications.
User's Guide
Printing
79
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
&“Printing Using a Network Service” on page 109
Connecting from Smart Device by Wi-Fi Direct
You need to connect the smart device to the printer to print from the smart device.
Wi-Fi Direct allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
c
Important:
When you connect from a smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is
connected to the same Wi-Fi network (SSID) as the smart device and the communication is established between
them. Since the smart device is automatically connected to the other connectable Wi-Fi network if the printer is
turned o, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the
printer's SSID for Wi-Fi Direct (Simple AP) connection from the smart device again.
1. Select Settings on the home screen.
2. Select System Administration > Network Settings > Wi - Fi S e t u p > Wi - Fi D i r e c t S e t u p > Connection Setup.
3. Press the OK button.
4. Press the OK button.
5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen,
select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the
printer's control panel using the smart device , and then go to Setup.
User's Guide
Printing
80
6. Enter the password displayed on the printer's control panel on the smart device.
7. Aer the connection is established, press the OK button on the printer.
8. Press the OK button.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos, documents, and web pages.
User's Guide
Printing
81
EDisplays the screen to make print settings such as paper size and paper type.
FDisplays the paper size. When this is displayed as a button, press it to display the paper settings currently
set on the printer.
GDisplays photos and documents you selected.
HStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Printing by Touching Smart Devices to the N-Mark
You can simply connect and print by touching your smart device to the printer's N-Mark.
Make sure that you prepare the following before using this feature.
❏Enable the NFC function on your smart device.
Only Android 4.0 or later supports NFC (Near Field Communication).
e location and NFC functions vary depending on the smart device. See the documentation provided with
your smart device for details.
❏Install Epson iPrint on your smart device.
Touch your smart device to the printer's N-Mark to install it.
❏Enable Wi-Fi Direct on your printer.
1. Load paper in the printer.
2. Touch your smart device to the printer's N-Mark.
Epson iPrint starts.
Note:
e printer may not be able to communicate with the smart device when there are obstacles such as metal between the
printer's N-Mark and the smart device.
3. Select the le you want to print in Epson iPrint.
4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.
Printing starts.
User's Guide
Printing
82
Related Information
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
&“Making Wi-Fi Direct (Simple AP) Settings” on page 22
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
1. Load paper in the printer.
2. Set up your printer for wireless printing.
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.
6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
&“Connecting to a Smart Device” on page 19
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and
Mac with the latest version of OS X or macOS.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
User's Guide
Printing
83
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
&“Menu Options for Paper Source Settings” on page 45
Canceling Ongoing Jobs
Press the
y
button to cancel the ongoing job.
User's Guide
Printing
84
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
1. Select Settings on the home screen.
2. Select Ink Levels.
Note:
e indicator on the far right indicates the available space in the maintenance box.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 54
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
User's Guide
Replacing Ink Cartridges and Other Consumables
85
Ink Cartridge Codes
e following are the codes for genuine Epson ink cartridges.
For Europe
Icon BK: Black C: Cyan M: Magenta Y: Yellow
Alarm clock 27
27XL
*
27XXL
*
27
27XL
*
27
27XL
*
27
27XL
*
* "XL" and "XXL" indicate large cartridges.
For Asia
BK: Black C: Cyan M: Magenta Y: Yellow
188 188 188 188
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
Note:
❏Not all cartridges are available in all regions.
❏Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support.
❏For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Related Information
&“Technical Support Web Site” on page 146
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
❏Store ink cartridges at normal room temperature and keep them away from direct sunlight.
❏Epson recommends using the ink cartridge before the date printed on the package.
❏For best results, use up ink cartridge within six months of opening the package.
❏For best results, store ink cartridge packages with their bottom down.
User's Guide
Replacing Ink Cartridges and Other Consumables
86
❏Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
❏Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
❏You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
❏Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
User's Guide
Replacing Ink Cartridges and Other Consumables
87
❏Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏Install all ink cartridges; otherwise you cannot print.
❏Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
❏Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏Do not leave the printer with the ink cartridges removed or do not turn o the printer during cartridge
replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
❏Although the ink cartridges may contain recycled materials, this does not aect printer function or
performance.
❏Specications and appearance of the ink cartridge are subject to change without prior notice for improvement.
❏Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏You cannot use the cartridges that came with the printer for the replacement.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
User's Guide
Replacing Ink Cartridges and Other Consumables
88
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from some cartridges not only during
printing but also during maintenance operations such as ink cartridge replacement and print head cleaning.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
1. Do one of the following.
❏When prompted to replace ink cartridges:
Check which ink cartridge needs to be replaced, and then select Replace.
❏When replacing ink cartridges before they are expended:
Select Settings > Maintenance > Ink Cartridge(s) Replacement from the home screen.
2. Press the OK button.
3. Open the printer cover.
4. Open the ink cartridge cover.
User's Guide
Replacing Ink Cartridges and Other Consumables
89
5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it
rmly.
6. Gently shake the new ink cartridge four or ve times and then remove it from its package.
c
Important:
Do not shake cartridges aer opening the package, as they may leak.
7. Remove only the yellow tape.
User's Guide
Replacing Ink Cartridges and Other Consumables
90
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
8. Insert the new ink cartridge, and then press it down rmly.
9. Close the ink cartridge cover.
10. Press the OK button to check that the cartridges are installed correctly.
11. Close the printer cover.
Ink charging starts.
User's Guide
Replacing Ink Cartridges and Other Consumables
91
c
Important:
Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
Related Information
&“Ink Cartridge Codes” on page 86
&“Ink Cartridge Handling Precautions” on page 86
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
e following is the code for the genuine Epson maintenance box.
T6711
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
❏Keep the maintenance box out of direct sunlight.
❏Do not replace the maintenance box during printing; otherwise, ink may leak.
❏Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
❏Do not remove the maintenance box except when replacing it; otherwise ink may leak.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
Replace the maintenance box when you are promoted to do so. e Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. e need for replacement of the box does not
mean that your printer has ceased to operate in accordance with its specications. e Epson warranty does not
cover the cost of this replacement. It is a user-serviceable part.
1. Remove the new maintenance box from its package.
c
Important:
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
User's Guide
Replacing Ink Cartridges and Other Consumables
92
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2. Open rear cover 1.
3. Remove the used maintenance box.
4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the
bag shut.
c
Important:
Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
5. Insert the new maintenance box all the way into the printer.
6. Close rear cover 1.
Related Information
&“Maintenance Box Code” on page 92
&“Maintenance Box Handling Precautions” on page 92
User's Guide
Replacing Ink Cartridges and Other Consumables
93
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
❏Type of paper: plain papers, Envelope
❏Color: B&W or Grayscale
❏Borderless: Not selected
❏EPSON Status Monitor 3: Enabled (When printing from the printer driver on Windows.)
Because this feature is only available for approximately ve days, replace the expended ink cartridge as soon as
possible.
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏e available period varies depending on the usage conditions.
Temporarily Printing with Black Ink - Control Panel
1. When a message is displayed prompting you to replace the ink cartridges, press the OK button.
A message is displayed telling you that you can temporarily print with black ink.
2. Check the message, and then press the OK button.
3. If you want to print in monochrome, select Cancel printing.
e ongoing job is canceled, and you can print on plain paper with margins around the edges.
User's Guide
Replacing Ink Cartridges and Other Consumables
94
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3. Clear Borderless on the Main tab.
4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
5. Select Grayscale.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
8. Click Print in Black in the window displayed.
User's Guide
Replacing Ink Cartridges and Other Consumables
95
Related Information
&“Accessing the Printer Driver” on page 54
Temporarily Printing with Black Ink - Mac OS
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select any paper size except for a borderless size as the Paper Size setting.
8. Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11. Click Print.
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
❏Paper Type: plain papers
❏Quality: Standard
❏EPSON Status Monitor 3: Enabled
User's Guide
Replacing Ink Cartridges and Other Consumables
96
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
Replacing Ink Cartridges and Other Consumables
97
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏Do not open the printer cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Because print head cleaning uses some ink, clean the print head only if quality declines.
❏When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
❏If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the paper cassette.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Select Settings on the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Close the nozzle check feature.
6. Select Clean the print head, and then follow the on-screen instructions.
User's Guide
Maintaining the Printer
98
7. Select one of the options below according to the result of the nozzle check.
❏All Colors: When a defect is found in the pattern of all colors (BK, Y, M, and C)
❏All except Black: When defects are found in patterns of any color except black. (Y, M, and C)
❏Black Only: When a defect is found only in the pattern of black (BK)
8. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the paper cassette 1.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
&“Accessing the Printer Driver” on page 54
Checking and Cleaning the Print Head - Mac OS
1. Load A4-size plain paper in the paper cassette 1.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
User's Guide
Maintaining the Printer
99
Aligning the Print Head - Control Panel
1. Load A4-size plain paper in the paper cassette.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Select Settings on the home screen.
3. Select Maintenance > Print Head Alignment.
4. Select Ver tical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an
alignment pattern.
❏Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
❏Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
5. Follow the on-screen instructions to align the print head.
❏Vertical Alignment: Find and enter the number for the most solid pattern in each group.
❏Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
User's Guide
Maintaining the Printer
100
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A3-size plain paper in the paper source that you want to clean.
2. Enter Settings from the home screen.
3. Select Maintenance > Paper Guide Cleaning.
4. Select the paper source, and then follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scued, clean the
other paper sources.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
User's Guide
Maintaining the Printer
101
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
OS Browser
Windows XP SP3 or later Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Settings > System Administration >Network Settings > Network Status > Wi r e d L A N / Wi - Fi S t a tu s or Wi - F i
Direct Status from the home screen, and then check the printer's IP address.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
User's Guide
Network Service and Software Information
102
Related Information
&“Using Epson iPrint” on page 80
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Access the devices and printers screen in Windows.
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s
in Hardware and Sound.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound (or
Hardware).
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web S er v ice tab and click the URL.
Running Web Cong on Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Application for Laying Out Photos (Epson Easy Photo
Print)
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
To perform borderless printing using a commercially available application, make the following settings.
❏Create image data to t the paper size. If a margin setting is available in the application you are using, set the
margin to 0 mm.
❏Enable the borderless printing setting in the printer driver.
User's Guide
Network Service and Software Information
103
Note:
❏Windows Server operating systems are not supported.
❏To use this application, the printer driver needs to be installed.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > Epson Easy Photo Print.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi nd ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo
Print.
Starting on Mac OS
Go > Applications > Epson Soware > Epson Easy Photo Print.
Related Information
&“Installing the Latest Applications” on page 106
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏Windows Server operating systems are not supported.
❏Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
&“Installing the Latest Applications” on page 106
Application for Conguring Multiple Devices
(EpsonNet Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
User's Guide
Network Service and Software Information
104
Starting on Windows
❏Windows 10/Windows Server 2016
Click the start button, and then select EpsonNet > EpsonNet Cong.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong SE > EpsonNet
Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Related Information
&“Installing the Latest Applications” on page 106
Software Update Tools (EPSON Software Updater)
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi nd ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
User's Guide
Network Service and Software Information
105
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
2. Start EPSON Soware Updater.
e screenshot is an example on Windows.
3. For Windows, select your printer, and then click to check for the latest available applications.
4. Select the items you want to install or update, and then click the install button.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
Note:
❏You can download the latest applications from the Epson website.
http://www.epson.com
❏If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
User's Guide
Network Service and Software Information
106
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 105
&“Uninstalling Applications” on page 107
Updating the Printer's Firmware Using the Control
Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
2. Select System Administration > Firmware Update > Update.
Note:
Enable Notication to set the printer to regularly check for available rmware updates.
3. Check the message displayed on the screen, and then press the OK button to start searching for available
updates.
e printer starts searching for available updates.
4. If a message is displayed on the screen informing you that a rmware update is available, follow the on-screen
instructions to start the update.
c
Important:
❏Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
❏If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
User's Guide
Network Service and Software Information
107
3. Open Control Panel:
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
User's Guide
Network Service and Software Information
108
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 105
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏Epson iPrint
is Application is for iOS and Android, and allows you to print from a smart phone or tablet. You can print
documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
User's Guide
Network Service and Software Information
109
Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error XX
Turn the power o and on again. For details, see
your documentation.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Printer Error XX
For details, see your documentation.
The printer may be damaged. Contact Epson or an authorised Epson
service provider to request repairs. However, non-printing features are
available.
Paper Out Load paper, and then insert the paper cassette all the way.
You need to replace the following ink
cartridge(s).
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
A printer's ink pad is nearing the end of its
service life.
Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
Press the OK button to resume printing.
A printer's ink pad is at the end of its service life.
Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Paper Setup Auto Display is disabled.
Some features may not be available. For details,
see your documentation.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
Invalid IP address and subnet mask.
Enter them correctly. See your documentation.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
To use cloud services, update the root certicate
from the Epson Web Cong utility.
Run Web Cong, and then update the root certicate.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
User's Guide
Solving Problems
110
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print using the borderless print option. e need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its
specications. e printer will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.
Related Information
&“Contacting Epson Support” on page 146
&“Soware Update Tools (EPSON Soware Updater)” on page 105
&“Installing the Latest Applications” on page 106
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 54
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 105
&“Installing the Latest Applications” on page 106
User's Guide
Solving Problems
111
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Rear Paper Feed Slot
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the printer cover.
User's Guide
Solving Problems
112
2. Remove the jammed paper.
c
Important:
Do not touch the white at cable or translucent part inside the printer. Doing so may cause a malfunction.
3. Close the printer cover.
Note:
If any torn pieces of paper remain, select Remove Paper on the control panel as described below aer clearing the paper
jam error. is helps you to remove the remaining pieces of paper.
Settings > Maintenance > Remove Paper
Removing Jammed Paper from the Paper Cassette
1. Close the output tray.
User's Guide
Solving Problems
113
2. Pull out the paper cassette.
3. Remove the paper cassette cover.
4. Remove the jammed paper from the paper cassette.
5. Remove the jammed paper inside the printer.
User's Guide
Solving Problems
114
6. Align the edges of the paper and slide the edge guides to the edges of the paper.
7. Put the paper cassette cover back on.
8. Insert the paper cassette in the printer.
User's Guide
Solving Problems
115
Removing Jammed Paper from Rear Cover 1 and Rear Cover 2
1. Turn the product around.
c
Important:
If you need to change the position of the printer, two people are required to li the printer.
2. Open rear cover 1.
User's Guide
Solving Problems
116
3. Remove the jammed paper.
4. Pull out rear cover 2.
5. Remove the jammed paper.
6. Remove the jammed paper from rear cover 2.
User's Guide
Solving Problems
117
7. Open rear cover 2.
8. Remove the jammed paper.
9. Close rear cover 2.
10. Insert rear cover 2 in the printer.
11. Close rear cover 1.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
Related Information
&“Environmental Specications” on page 140
&“Paper Handling Precautions” on page 37
&“Available Paper and Capacities” on page 35
User's Guide
Solving Problems
118
&“List of Paper Type” on page 44
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Removing Jammed Paper” on page 112
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
Several Sheets of Paper are Fed at a Time
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
in the printer before you reload the paper.
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns O Automatically
❏Select Settings > System Administration > Common Settings > Power O Settings, and then disable the
Power O If Inactive and Power O If Disconnected settings.
User's Guide
Solving Problems
119
❏Select Settings > System Administration > Common Settings, and then disable the Power O Timer setting.
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 33
Checking the Connection (Network)
❏When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
User's Guide
Solving Problems
120
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the access point or reset the network settings for the printer. If this does
not solve the problem, see the documentation for the access point.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
&“Connecting to a Computer” on page 18
&“Printing a Network Connection Report” on page 26
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 121
&“Installing the Latest Applications” on page 106
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties from the displayed menu.
❏Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
User's Guide
Solving Problems
121
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing the Latest Applications” on page 106
User's Guide
Solving Problems
122
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vie w d e v i c e s a n d p r i n t e r s (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the printer status from the computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
User's Guide
Solving Problems
123
When You Cannot Make Network Settings
❏Tur n o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Select Settings > System Administration > Network Settings > Connection Check, and then print the
network connection report. If an error has occurred, check the network connection report and then follow the
printed solutions.
Related Information
&“Printing a Network Connection Report” on page 26
&“Messages and Solutions on the Network Connection Report” on page 26
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
User's Guide
Solving Problems
124
❏You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to dierent SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
❏An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most access points have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the access point. See the manual provided with the access
point for details.
User's Guide
Solving Problems
125
Related Information
&“Checking the SSID Connected to the Printer” on page 126
&“Checking the SSID for the Computer” on page 126
Checking the SSID Connected to the Printer
Select Settings > Network Status. You can check the SSID for Wir e d L A N / Wi - Fi S t a tu s or Wi - Fi D i r e c t S t a t u s
from each menu.
Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide
Solving Problems
126
Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Cannot Print from an iPhone or iPad
❏Connect the iPhone or iPad to the same network (SSID) as the printer.
❏Enable Paper Setup Auto Display in the following menus.
Settings > Paper Source Settings > Paper Setup Auto Display
❏Enable the AirPrint setting on Web Cong.
Related Information
&“Application for Conguring Printer Operations (Web Cong)” on page 102
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 98
User's Guide
Solving Problems
127
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 98
Colored Banding Appears at Intervals of Approximately 2.5 cm
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head using the Horizontal Alignment feature.
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“List of Paper Type” on page 44
&“Aligning the Print Head” on page 99
User's Guide
Solving Problems
128
Blurry Prints, Vertical Banding, or Misalignment
Align the print head using the Vertical Alignment feature.
Related Information
&“Aligning the Print Head” on page 99
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
User's Guide
Solving Problems
129
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
❏If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS printer driver, change to Normal.
Checking the ink cartridge
❏Epson recommends using the ink cartridge before the date printed on the package.
❏For best results, use up ink cartridge within six months of opening the package.
❏Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
Related Information
&“Checking and Cleaning the Print Head” on page 98
&“Aligning the Print Head” on page 99
&“Available Paper and Capacities” on page 35
&“List of Paper Type” on page 44
&“Paper Handling Precautions” on page 37
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏When vertical banding appears or the paper is smeared, clean the paper path.
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
User's Guide
Solving Problems
130
❏When the thick paper is scued, enable the reduce scu setting. If you enable this setting, print quality may
decline or printing may slow down.
❏Control panel
Select Settings > Maintenance from the home screen, and then enable ick Paper.
❏Wi n d ow s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper and
Envelopes.
If the paper is still scued aer selecting the ick Paper and Envelopes setting, select Short Grain Paper in
the Extended Settings window of the printer driver.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as theick paper and
envelopes setting.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
&“Cleaning the Paper Path for Ink Smears” on page 100
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 100
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
User's Guide
Solving Problems
131
Related Information
&“Adjusting the Print Color” on page 68
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏Mac OS
Change the Expansion setting from the print dialog's Print Settings menu.
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏Select the appropriate paper size setting.
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Paper Cassette” on page 38
&“Loading Paper in the Rear Paper Feed Slot” on page 40
&“Printable Area” on page 136
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
User's Guide
Solving Problems
132
❏Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 107
&“Installing the Latest Applications” on page 106
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Wi n d ow s
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏Disable quiet mode. is feature slows down the printing speed.
❏Wi n d ow s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
User's Guide
Solving Problems
133
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Windows printer driver
Enable Quiet Mode on the Main tab.
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Rear Paper Feed Slot is Removed
Reattach the rear paper feed slot by holding vertically shown as below.
User's Guide
Solving Problems
134
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is le o for a long time, the clock may show the wrong time.
Forgot Your Password
If you forget the administrator's password, contact Epson support.
Related Information
&“Contacting Epson Support” on page 146
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide
Solving Problems
135
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 400×2 rows
Color ink nozzles: 128×2 rows for each color
Weight of Paper Plain Paper 64 to 90 g/m (17 to 24 lb)
Thick Paper 91 to 256 g/m (25 to 68 lb)
Envelope Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Envelope C4: 80 to 100 g/m (21 to 26 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 47.0 mm (1.85 in.)
D 45.0 mm (1.77 in.)
Borderless printing
A 50.0 mm (1.97 in.)
B 48.0 mm (1.89 in.)
User's Guide
Appendix
136
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 47.0 mm (1.85 in.)
D 18.0 mm (0.71 in.)
Interface Specications
For Computer Hi-Speed USB
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 ✓-
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print) IPv4 ✓-
AirPrint (iOS, Mac OS) IPv4, IPv6 ✓iOS 5 or later, Mac
OS X v10.7 or later
Google Cloud Print IPv4, IPv6 ✓-
Network Scanning Epson Scan 2 IPv4, IPv6 - -
Event Manager IPv4 - -
Epson Connect (Scan to
Cloud)
IPv4 - -
AirPrint (Scan) IPv4, IPv6 - -
ADF (2-sided scanning) - -
User's Guide
Appendix
137
Functions Supported Remarks
Fax Send a fax IPv4 - -
Receive a fax IPv4 - -
AirPrint (Faxout) IPv4, IPv6 - -
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1*2
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
19.8 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*3
Wireless Securities WEP (64/128bit),WPA2-PSK (AES)
*4
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 IEEE802.11n is only available for the HT20.
*3 Not supported for IEEE 802.11b.
*4 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
SMTPS (STARTTLS, SSL/TLS)
User's Guide
Appendix
138
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Google Cloud Print
Dimensions
Dimensions Storage
❏Width: 567 mm (22.3 in.)
❏Depth: 424 mm (16.7 in.)
❏Height: 304 mm (12.0 in.)
Printing
❏Width: 567 mm (22.3 in.)
❏Depth: 807 mm (31.8 in.)
❏Height: 323 mm (12.7 in.)
Weight
*
Approx. 15.5 kg (34.2 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.4 to 0.2 A 0.3 A
Power Consumption (with USB Con-
nection)
Printing: Approx. 20 W (ISO/IEC24712)
Ready mode: Approx. 5.2 W
Sleep mode: Approx. 0.8 W
Power o: Approx. 0.15 W
Printing: Approx. 20 W (ISO/IEC24712)
Ready mode: Approx. 5.2 W
Sleep mode: Approx. 0.9 W
Power o: Approx. 0.2 W
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
User's Guide
Appendix
139
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature -30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later
❏macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac
OS X v10.6.8
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
User's Guide
Appendix
140
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is equipment contains the following wireless module.
Manufacturer: Askey Computer Corporation
Type: WLU6320-D69 (RoHS)
is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. is equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
B513A
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
User's Guide
Appendix
141
German Blue Angel
See the following website to check whether or not this printer meets the standards for the German Blue Angel.
http://www.epson.de/blauerengel
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
User's Guide
Appendix
142
!
Caution:
❏When carrying the printer, li it using a stable position. Liing the printer using an unstable position may result
in injury.
❏Because this printer is heavy, it should always be carried by two or more people when unpacking and
transporting.
❏When liing the printer, place your hands in the positions shown below. If you li the printer holding other
positions, the printer may fall or you may trap your ngers when placing the printer.
❏When carrying the printer, do not tilt it more than 10 degrees; otherwise the printer may fall.
c
Important:
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. If the printer supports external storage devices, make sure they are not connected.
5. Remove all of the paper from the printer.
User's Guide
Appendix
143
6. Open the printer cover. Secure the ink cartridge holder to the case with tape.
7. Close the printer cover.
8. Prepare to pack the printer as shown below.
9. Pack the printer in its box, using the protective materials.
User's Guide
Appendix
144
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 13
&“Checking and Cleaning the Print Head” on page 98
&“Aligning the Print Head” on page 99
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2017 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏e N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other
countries.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod
touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
User's Guide
Appendix
145
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a
product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings
even during a warranty period. We recommend that you make your own backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
User's Guide
Appendix
146
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
User's Guide
Appendix
147
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
❏Techn ic al support
User's Guide
Appendix
148
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS JAKARTA
MANGGADUA
Ruko Mall Mangga Dua No. 48 Jl. Arteri
Mangga Dua, Jakarta Utara - DKI JAKARTA
(+6221) 62301104
jkt-admin@epson-indonesia.co.id
NORTH
SUMATERA
ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor
A-4, Medan - North Sumatera
(+6261) 42066090 / 42066091
mdn-adm@epson-indonesia.co.id
WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa
Barat 40116
(+6222) 4207033
bdg-admin@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak
Yogyakarta - DIY
(+62274) 581065
ygy-admin@epson-indonesia.co.id
EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma
Bangsa No. 116 - 118 Surabaya - JATIM
(+6231) 5355035
sby-admin@epson-indonesia.co.id
SOUTH
SULAWESI
ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae,
mariso, MAKASSAR - SULSEL 90125
(+62411) 8911071
mksr-admin@epson-
indonesia.co.id
WEST
KALIMANTAN
ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad
Yani - Pontianak Kalimantan Barat
(+62561) 735507 / 767049
pontianak-admin@epson-
indonesia.co.id
RIAU ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru
Riau
(+62761) 8524695
pkb-admin@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA
SUDIRMAN
Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav.
3 Jakarta Pusat - DKI JAKARTA 10220
(+6221) 5724335
ess@epson-indonesia.co.id
EAST JAWA ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29
Surabaya - Jawa Timur
(+6231) 5014949
esssby@epson-indonesia.co.id
BANTEN ESS SERPONG Ruko Mall WTC Matahari No. 953, Serpong-
Banten
(+6221) 53167051 / 53167052
esstag@epson-indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl. MT
Haryono No 970 Semarang - JAWA TENGAH
(+6224) 8313807 / 8417935
esssmg@epson-indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan
Sempaja Selatan Kecamatan Samarinda
UTARA - SAMARINDA - KALTIM
(+62541) 7272904
escsmd@epson-indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9
Ilir Palembang Sumatera Selatan
(+62711) 311330
escplg@epson-indonesia.co.id
EAST JAVA ESC JEMBER JL. Panglima Besar Sudirman Ruko no.1D
Jember-Jawa Timur (Depan Balai Penelitian
& Pengolahan Kakao)
(+62331) 488373 / 486468
jmr-admin@epson-indonesia.co.id
User's Guide
Appendix
149
Province Company Name Address Phone
E-mail
NORTH
SULAWESI
ESC MANADO Tekno Megamall Lt LG 11 TK 21, Kawasan
Megamas Boulevard, Jl Piere Tendean,
Manado - SULUT 95111
(+62431) 8890996
MND-ADMIN@EPSON-
INDONESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: +60 1800-8-17349
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (+632)441-9030
Web Site: https://www.epson.com.ph/contact
User's Guide
Appendix
150
E-mail: customercare@epc.epson.som.ph
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
User's Guide
Appendix
151