Table of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Replacing or Adding New Access Points
- Changing the Connection Method to a Computer
- Changing the Network Connection to Ethernet from the Control Panel
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing a Watermark
- Printing Password-Protected Files
- Printing Multiple Files Together
- Printing Using the Color Universal Print Feature
- Adjusting the Print Color
- Printing to Emphasize Thin Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Adjusting the Print Color
- Canceling Printing
- Menu Options for the Printer Driver
- Making Operation Settings for the Mac OS Printer Driver
- Printing Files from a Memory Device
- Printing from Smart Devices
- Canceling Ongoing or Queued Jobs
- Printing from the Printer Driver on Windows
- Copying
- Scanning
- Faxing
- Replacing Ink Cartridges and Other Consumables
- Checking the Status of the Remaining Ink and the Maintenance Box
- Ink Cartridge Codes
- Ink Cartridge Handling Precautions
- Replacing Ink Cartridges
- Maintenance Box Code
- Maintenance Box Handling Precautions
- Replacing a Maintenance Box
- Temporarily Printing with Black Ink
- Conserving Black Ink when the Black Ink Is Low (for Windows Only)
- Maintaining the Printer
- Network Service and Software Information
- Application for Configuring Printer Operations (Web Config)
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
- Application for Sending Faxes (PC-FAX Driver)
- Application for Laying Out Photos (Epson Easy Photo Print)
- Application for Printing Web Pages (E-Web Print)
- Application for Configuring Multiple Devices (EpsonNet Config)
- Software Update Tools (EPSON Software Updater)
- Installing the Latest Applications
- Updating the Printer's Firmware Using the Control Panel
- Uninstalling Applications
- Printing Using a Network Service
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- Straight Lines Appear when Scanning from ADF
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Cannot Save Scanned Images to the Shared Folder
- Other Scanning Problems
- Problems when Sending and Receiving Faxes
- Cannot Send or Receive Faxes
- Cannot Send Faxes
- Cannot Send Faxes to a Specific Recipient
- Cannot Send Faxes at a Specified Time
- Cannot Receive Faxes
- Cannot Save Received Faxes to a Memory Device
- Memory Full Error Occurs
- Sent Fax Quality Is Poor
- Faxes Are Sent at the Wrong Size
- Received Fax Quality Is Poor
- Cannot Receive A3 Size Faxes
- Received Faxes Are Not Printed
- Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes
- Other Faxing Problems
- Other Problems
- Slight Electric Shock when Touching the Printer
- Operation Sounds Are Loud
- Rear Paper Feed Slot is Removed
- The Date and Time Are Incorrect
- Memory Device Is not Recognized
- Cannot Save Data to a Memory Device
- Forgot Your Password
- Application Is Blocked by a Firewall (for Windows Only)
- "!" Is Displayed on the Photo Selection Screen
- Appendix
- Technical Specifications
- Printer Specifications
- Scanner Specifications
- Interface Specifications
- Fax Specifications
- Network Function List
- Wi-Fi Specifications
- Ethernet Specifications
- Security Protocol
- Supported Third Party Services
- External USB Device Specifications
- Supported Data Specifications
- Dimensions
- Electrical Specifications
- Environmental Specifications
- System Requirements
- Regulatory Information
- Transporting the Printer
- Messages Displayed During Connection Check
- Copyright
- Trademarks
- Where to Get Help
- Technical Specifications
Epson WF-7725 User Manual
Displayed below is the user manual for WF-7725 by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
User's Guide
NPD5746-02 EN
Contents
About This Manual
Introduction to the Manuals...................7
Using the Manual to Search for Information. . . . . . . 7
Marks and Symbols.........................9
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................11
Safety Instructions for Ink................. 12
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up/
Using the Printer........................12
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the
Touchscreen........................... 14
Protecting Your Personal Information...........14
Printer Basics
Part Names and Functions...................15
Control Panel.......................... 17
Basic Screen Conguration...................18
Icons displayed in the LCD Screen........... 19
Touch Screen Operations..................20
Entering Characters......................21
Job/Status Screen Conguration.............21
Viewing Animations........................22
Network Settings
Network Connection Types.................. 23
Ethernet Connection.....................23
Wi-Fi Connection....................... 23
Wi-Fi Direct (Simple AP) Connection.........24
Connecting to a Computer...................24
Connecting to a Smart Device................ 25
Making Wi-Fi Settings from the Printer..........25
Making Wi-Fi Settings Manually.............26
Making Wi-Fi Settings by Push Button Setup
(WPS)................................27
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................28
Making Wi-Fi Direct (Simple AP)
Connection Settings......................29
Making Advanced Network Settings..........30
Checking the Network Connection Status........32
Network Icon...........................32
Checking Detailed Network Information
from the Control Panel....................32
Printing a Network Connection Report........33
Printing a Network Status Sheet.............39
Replacing or Adding New Access Points.........40
Changing the Connection Method to a Computer. . 40
Changing the Network Connection to Ethernet
from the Control Panel......................41
Disabling Wi-Fi from the Control Panel..........41
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 41
Restoring the Network Settings from the
Control Panel............................ 42
Preparing the Printer
Loading Papers........................... 43
Available Paper and Capacities..............43
Loading Paper in the Paper Cassette..........46
Loading Paper in the Rear Paper Feed Slot......48
Loading Envelopes and Precautions.......... 51
List of Paper Type....................... 52
Placing Originals..........................52
Available Originals on the ADF............. 53
Placing Originals on the ADF...............53
Placing Originals on the Scanner Glass. . . . . . . . 55
Inserting an External USB Device..............57
Inserting and Removing an External USB
Device................................57
Accessing an External USB Device From a
Computer.............................57
Managing Contacts........................58
Registering or Editing Contacts............. 58
Registering or Editing Grouped Contacts. . . . . . 59
Registering Frequently Used Contacts.........60
Register Contacts on a Computer............60
Backing up Contacts using a Computer........60
Registering Your Favorite Settings as a Preset......60
Menu Options for Presets..................61
Menu Options for Settings...................61
Menu Options for General Settings...........61
Menu Options for Print Counter.............68
Menu Options for Supply Status.............68
Menu Options for Maintenance............. 69
User's Guide
Contents
2
Menu Options for Language................69
Menu Options for Printer Status/Print.........70
Menu Options for Contacts Manager......... 70
Menu Options for User Settings............. 70
Saving Power.............................71
Saving Power - Control Panel...............71
Using an Email Server......................71
Conguring Mail Server...................71
Email Server Setting Items.................72
Checking an Email Server Connection........ 73
Printing
Printing from the Printer Driver on Windows. . . . . 74
Accessing the Printer Driver................74
Printing Basics..........................74
Printing on 2-Sides.......................76
Printing Several Pages on One Sheet..........77
Printing and Stacking in Page Order (Reverse
Order Printing).........................78
Printing a Reduced or Enlarged Document. . . . . 78
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............79
Printing with a Header and Footer........... 85
Printing a Watermark.....................86
Printing Password-Protected Files............87
Printing Multiple Files Together.............87
Printing Using the Color Universal Print
Feature...............................88
Adjusting the Print Color..................89
Printing to Emphasize in Lines............89
Printing Clear Bar Codes..................90
Canceling Printing.......................90
Menu Options for the Printer Driver..........91
Printing from the Printer Driver on Mac OS......93
Printing Basics..........................93
Printing on 2-Sides.......................95
Printing Several Pages on One Sheet..........96
Printing and Stacking in Page Order (Reverse
Order Printing).........................96
Printing a Reduced or Enlarged Document. . . . . 97
Adjusting the Print Color..................98
Canceling Printing.......................98
Menu Options for the Printer Driver..........98
Making Operation Settings for the Mac OS
Printer Driver......................... 100
Printing Files from a Memory Device..........101
Printing JPEG Files from a Memory Device. . . . 101
Printing TIFF Files from a Memory Device. . . . 102
Menu Options for Memory Device..........102
Printing from Smart Devices.................104
Using Epson iPrint......................104
Using Epson Print Enabler................107
Using AirPrint.........................108
Canceling Ongoing or Queued Jobs............108
Copying
Copying Basics...........................110
Copying on 2-Sides....................... 110
Copying Multiple Originals onto One Sheet. . . . . .111
Basic Menu Options for Copying............. 111
Advanced Menu Options for Copying..........112
Scanning
Scanning Using the Control Panel.............115
Saving the Scanned Image to a Shared Folder
or FTP Server..........................115
Scanning to an Email....................124
Scanning to a Computer (Event Manager). . . . . 127
Scanning to a Memory Device............. 130
Scanning to the Cloud...................132
Scanning to a Computer (WSD)............134
Scanning from a Computer..................136
Authenticating Users on Epson Scan 2 when
Using Access Control....................136
Scanning Using Epson Scan 2..............136
Scanning from Smart Devices................139
Connecting from Smart Device by Wi-Fi Direct 139
Installing Epson iPrint...................140
Scanning Using Epson iPrint...............140
Scanning by Touching Smart Devices to the
N-Mark..............................141
Faxing
Setting Up a Fax..........................143
Connecting to a Phone Line...............143
Making Basic Fax Settings.................146
Sending Faxes Using the Printer..............150
Basic Fax Sending Operations..............150
Various Ways of Sending Faxes.............153
Receiving Faxes on the Printer............... 159
Setting Receive Mode....................159
Various Ways of Receiving Faxes............160
Saving and Forwarding Received Faxes
(Unconditional Save/Forward).............162
Saving and Forwarding Received Faxes from
a Specied Sender or at a Specied Time
(Conditional Save/Forward)...............167
User's Guide
Contents
3
Sending a Fax from a Computer..............175
Sending Documents Created Using an
Application (Windows)...................175
Sending Documents Created Using an
Application (Mac OS)....................177
Receiving Faxes on a Computer...............178
Setting to Save a Received Fax on a Computer. . 178
Receiving Faxes on a Computer and Printing
from the Printer........................179
Canceling Received Faxes on the Computer. . . . 179
Checking for New Faxes (Windows)......... 179
Checking for New Faxes (Mac OS).......... 180
Using the Fax Box Features..................181
Using the Inbox........................181
Using the Condential Box................182
Using the Stored Documents Box...........183
Using the Polling Send Box................184
Using the Board Box.....................185
Using Other Faxing Features.................186
Printing Fax Report and List...............186
Setting Security for Faxing................187
Checking Fax Jobs......................187
Menu Options for Fax Mode.................189
Recipient.............................189
Fax Settings...........................189
More................................191
Menu Options for Fax Settings...............192
Quick Operation Button..................192
Send Settings..........................193
Receive Settings........................193
Report Settings........................ 197
Basic Settings..........................197
Security Settings........................199
Check Fax Connection...................199
Fax Setting Wizard......................199
Menu Options for User Settings.............. 200
Menu Options for Fax Box..................200
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box......................201
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 201
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........201
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS..........201
Ink Cartridge Codes.......................202
Ink Cartridge Handling Precautions...........203
Replacing Ink Cartridges................... 205
Maintenance Box Code.....................205
Maintenance Box Handling Precautions........ 205
Replacing a Maintenance Box................206
Temporarily Printing with Black Ink...........206
Temporarily Printing with Black Ink -
Control Panel..........................206
Temporarily Printing with Black Ink - Windows 207
Temporarily Printing with Black Ink - Mac OS. .208
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)................... 208
Maintaining the Printer
Checking and Cleaning the Print Head.........210
Checking and Cleaning the Print Head -
Control Panel..........................210
Checking and Cleaning the Print Head -
Windows.............................211
Checking and Cleaning the Print Head - Mac
OS..................................211
Aligning the Print Head....................212
Aligning the Print Head - Control Panel. . . . . . 212
Cleaning the Paper Path for Ink Smears.........213
Cleaning the ADF........................ 213
Cleaning the Scanner Glass..................215
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong)............................216
Running Web Cong on a Web Browser. . . . . . 216
Running Web Cong on Windows.......... 217
Running Web Cong on Mac OS............217
Application for Scanning Documents and
Images (Epson Scan 2).....................217
Adding the Network Scanner..............218
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)..........................219
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility).................219
Application for Sending Faxes (PC-FAX Driver). . 220
Application for Laying Out Photos (Epson Easy
Photo Print).............................220
Application for Printing Web Pages (E-Web Print) 221
User's Guide
Contents
4
Application for Conguring Multiple Devices
(EpsonNet Cong)........................221
Soware Update Tools (EPSON Soware
Updater)...............................222
Installing the Latest Applications..............223
Updating the Printer's Firmware Using the
Control Panel............................224
Uninstalling Applications...................224
Uninstalling Applications - Windows.........224
Uninstalling Applications - Mac OS..........225
Printing Using a Network Service.............226
Solving Problems
Checking the Printer Status..................227
Checking Messages on the LCD Screen. . . . . . . 227
Error Code on the Status Menu.............228
Checking the Printer Status - Windows.......232
Checking the Printer Status - Mac OS........233
Checking the Soware Status................ 233
Removing Jammed Paper...................233
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 234
Paper Jams............................234
Paper Feeds at a Slant....................235
Several Sheets of Paper are Fed at a Time. . . . . . 235
Original Does Not Feed in the ADF. . . . . . . . . .235
Power and Control Panel Problems............236
Power Does Not Turn On.................236
Power Does Not Turn O.................236
Power Turns O Automatically.............236
LCD Screen Gets Dark...................236
Touch Screen Does Not Respond............236
Cannot Operate from the Control Panel. . . . . . 236
Cannot Print from a Computer...............237
Checking the Connection (USB)............237
Checking the Connection (Network).........237
Checking the Soware and Data. . . . . . . . . . . . 238
Checking the Printer Status from the
Computer (Windows)....................240
Checking the printer status from the
computer (Mac OS).....................240
When You Cannot Make Network Settings...... 241
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 241
Checking the SSID Connected to the Printer. . . 243
Checking the SSID for the Computer.........243
Cannot Print from an iPhone or iPad.......... 244
Printout Problems........................244
Printout is Scued or Color is Missing........244
Banding or Unexpected Colors Appear.......245
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................245
Blurry Prints, Vertical Banding, or
Misalignment..........................246
Print Quality is Poor.....................246
Paper Is Smeared or Scued...............247
Paper is Smeared During Automatic 2-Sided
Printing..............................248
Printed Photos are Sticky.................248
Images or Photos are Printed in Unexpected
Colors...............................249
Cannot Print Without Margins.............249
Edges of the Image are Cropped During
Borderless Printing......................249
e Position, Size, or Margins of the Printout
Are Incorrect..........................249
Printed Characters Are Incorrect or Garbled. . . 250
e Printed Image Is Inverted..............250
Mosaic-Like Patterns in the Prints...........250
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........250
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 251
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 251
e Printout Problem Could Not be Cleared. . . 251
Other Printing Problems................... 252
Printing Is Too Slow.....................252
Printing Slows Down Dramatically During
Continuous Printing.....................252
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................252
Cannot Start Scanning.....................253
Scanned Image Problems...................253
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......253
Straight Lines Appear when Scanning from
ADF................................ 254
e Image Quality Is Rough...............254
Oset Appears in the Background of Images. . . 254
Text is Blurred.........................254
Moiré Patterns (Web-Like Shadows) Appear. . . 255
Cannot Scan the Correct Area on the
Scanner Glass..........................255
Text is Not Recognized Correctly when
Saving as a Searchable PDF................255
Cannot Solve Problems in the Scanned Image. . 256
Cannot Save Scanned Images to the Shared Folder 257
Checking Messages on the Printer...........257
Saving the Scanned Images Takes a Long Time. .258
User's Guide
Contents
5
Switch Between Private Network and Public
Network............................. 258
Other Scanning Problems...................261
Scanning Speed Is Slow...................261
Cannot Send the Scanned Image by Email. . . . . 261
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 261
Problems when Sending and Receiving Faxes. . . . .261
Cannot Send or Receive Faxes..............261
Cannot Send Faxes......................263
Cannot Send Faxes to a Specic Recipient. . . . . 263
Cannot Send Faxes at a Specied Time....... 264
Cannot Receive Faxes....................264
Cannot Save Received Faxes to a Memory
Device...............................264
Memory Full Error Occurs................265
Sent Fax Quality Is Poor..................265
Faxes Are Sent at the Wrong Size............266
Received Fax Quality Is Poor...............266
Cannot Receive A3 Size Faxes..............266
Received Faxes Are Not Printed............ 267
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................267
Other Faxing Problems.....................267
Cannot Make Calls on the Connected
Telephone............................267
Answering Machine Cannot Answer Voice
Calls................................267
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong......268
Other Problems..........................268
Slight Electric Shock when Touching the
Printer...............................268
Operation Sounds Are Loud...............268
Rear Paper Feed Slot is Removed............268
e Date and Time Are Incorrect........... 269
Memory Device Is not Recognized..........269
Cannot Save Data to a Memory Device.......269
Forgot Your Password....................269
Application Is Blocked by a Firewall (for
Windows Only)........................269
"!" Is Displayed on the Photo Selection Screen. . 269
Appendix
Technical Specications....................270
Printer Specications....................270
Scanner Specications................... 271
Interface Specications...................271
Fax Specications.......................272
Network Function List...................272
Wi-Fi Specications.....................273
Ethernet Specications...................273
Security Protocol.......................274
Supported ird Party Services.............274
External USB Device Specications..........274
Supported Data Specications..............274
Dimensions...........................275
Electrical Specications..................275
Environmental Specications..............276
System Requirements....................276
Regulatory Information....................277
Standards and Approvals................. 277
German Blue Angel.....................278
Restrictions on Copying..................278
Transporting the Printer....................279
Messages Displayed During Connection Check. . . 281
Copyright.............................. 283
Trademarks.............................283
Where to Get Help........................284
Technical Support Web Site................284
Contacting Epson Support................284
User's Guide
Contents
6
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
❏Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 222
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
User's Guide
About This Manual
7
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Wi n d o w s : Ho l d d o w n Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
User's Guide
About This Manual
8
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
Sierra. e content displayed on the screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d o w s
®
10 operating system
❏Microso
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Wi n d o w s
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8.1 operating system
❏Microso
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Wi n d o w s
®
8 operating system
❏Microso
®
Wi n d o w s
®
7 operating system
❏Microso
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Wi n d o w s Vist a
®
operating system
❏Microso
®
Wi n d o w s
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XP operating system
❏Microso
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Wi n d o w s
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XP Professional x64 Edition operating system
❏Microso
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Wi n d o w s S e r v e r
®
2016 operating system
❏Microso
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Wi n d o w s S e r v e r
®
2012 R2 operating system
❏Microso
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Wi n d o w s S e r v e r
®
2012 operating system
User's Guide
About This Manual
9
❏Microso
®
Wi n d o w s S e r v e r
®
2008 R2 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2008 operating system
❏Microso
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Wi n d o w s S e r v e r
®
2003 R2 operating system
❏Microso
®
Wi n d o w s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
10
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
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Important Instructions
11
❏e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
Safety Instructions for Ink
❏Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏Keep ink cartridges and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
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Important Instructions
12
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
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Important Instructions
13
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings
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Important Instructions
14
Printer Basics
Part Names and Functions
AADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF.
BADF edge guide Feeds originals straight into the printer. Slide to the edges of the
originals.
CADF input tray Feeds originals automatically.
DADF output tray Holds originals ejected from the ADF.
EPaper cassette 1 or Paper cassette Loads paper.
FPaper cassette 2 Available models only.
Loads paper.
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Printer Basics
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AEdge guide Feeds the paper straight into the printer. Slide to the edges of the
paper.
BRear paper feed slot Load one sheet of paper at a time by hand.
COutput tray Holds the ejected paper.
DEdge guide Feeds the paper straight into the printer. Slide to the edges of the
paper.
EPaper cassette Loads paper.
FPaper cassette cover Prevents foreign substance from entering the paper cassette.
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
CControl panel Operates the printer.
You can change the angle of the control panel.
DExternal interface USB port Connects memory devices.
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Printer Basics
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AScanner unit Scans placed originals. Open when replacing ink cartridges or
removing jammed paper inside the printer.
BInk cartridge cover Open when replacing ink cartridges.
CInk cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles
underneath.
ARear cover 2 Remove when removing jammed paper.
BRear cover 1 Open when replacing the maintenance box or removing jammed
paper.
CAC inlet Connects the power cord.
DLINE port Connects a phone line.
EEXT. port Connects external phone devices.
FLAN port Connects a LAN cable.
GUSB port Connects a USB cable.
Control Panel
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Printer Basics
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ATurns the printer on or o.
Unplug the power cord when the power light is o.
BPass a smart device over this mark to print or scan from the smart device directly.
CTurns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
DDisplays the home screen.
EDisplays menus and messages.
FDisplays the Help screen.
You can check solutions to problems from here.
GStops the current operation.
HPauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.
IResets the current settings to user default settings. If user default settings have not been made, resets to the
factory default.
JDisplays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
KDisplays the Job/Status menu. You can check the printer's status and job history.
The error light on the left ashes or turns on when an error occurs.
The data light on the right ashes when the printer is processing data. It turns on when there are queued jobs.
LEnters numbers, characters, and symbols.
MDisplays the Contacts list. You can register, edit or delete the contacts.
NClears number settings such as the number of copies.
Basic Screen Conguration
AIndicates items that have been setup for the printer as icons. Select each icon to check the current settings or access
each setting menu.
BDisplays each menu. You can add or change the sequence.
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Printer Basics
18
CIndicates an ongoing job and the printer's status. Select message to display the Job/Status menu.
Displays the date and time when the printer is not working or there are no errors.
DSwitch tabs.
EIndicates the setting items. Select each item to set or change the settings.
The grayed out items are not available. Select the item to check why they are unavailable.
FExecute the current settings. Available functions vary depending on each menu.
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Displays the Printer Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
You can also access the Sound menu from this screen. This is the shortcut for the following menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise
made by printer operations is reduced, but print speed may slow down. However, noises may not
be reduced depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Select the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep mode.
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Printer Basics
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Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You need to
select a user name and then enter a password. Contact your printer administrator for login information.
Indicates that a user with access permission has logged in.
Select the icon to logout.
Displays the Fax Data Information screen.
Indicates that the settings have been changed from the user default or the factory default.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates
the number of data items.
Related Information
&“Network Settings” on page 65
&“Sound:” on page 61
Touch Screen Operations
e touchscreen is compatible with the following operations.
Tap Press or select the items or the icons.
Flick Scroll the screen swiftly.
Slide Hold and move the items around.
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Printer Basics
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Entering Characters
You can enter characters and symbols by using on-screen keyboard when you register a contact, make network
settings, and so on.
Note:
Available icons vary depending on the setting item.
AIndicates the character count.
BMoves the cursor to the input position.
CSwitches between upper case and lower case or numbers and symbols.
DSwitches the character type. You can enter alphanumerics and symbols.
ESwitches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
FEnters frequently used email domain addresses or URLs by simply selecting the item.
GEnters a space.
HEnters character.
IDeletes a character to the left.
Job/Status Screen Conguration
Press the button to display the Job/Status menu. You can check the status of the printer or the jobs.
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Printer Basics
21
ASwitches the displayed lists.
BFilter the jobs by functional.
CWhen Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.
When Log is selected, displays the job history.
You can cancel jobs or check the error code displayed in the history when the job has failed.
DIndicates the approximate ink levels.
EIndicates the approximate service life of the maintenance box.
FDisplays any errors that have occurred in the printer. Select the error from the list to display the error message.
Related Information
&“Error Code on the Status Menu” on page 228
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want
to view.
❏Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
AIndicates the total number of steps and the current step number.
In the example above, it shows step 3 from 7 steps.
BReturns to the previous step.
CIndicates your progress through the current step. The animation repeats when the progress bar reaches the end.
DMoves to next step.
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Printer Basics
22
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
See Administrator's Guide to assign a static IP address.
Related Information
&“Making Advanced Network Settings” on page 30
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
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Network Settings
23
Related Information
&“Connecting to a Computer” on page 24
&“Connecting to a Smart Device” on page 25
&“Making Wi-Fi Settings from the Printer” on page 25
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 29
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
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Network Settings
24
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
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Network Settings
25
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Make advanced network settings to use a static IP address.
Related Information
&“Making Wi-Fi Settings Manually” on page 26
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 27
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 28
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 29
&“Making Advanced Network Settings” on page 30
Making Wi-Fi Settings Manually
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1. Tap on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Wi-Fi Setup Wizard .
5. Select the SSID for the access point.
Note:
❏If the SSID you want to connect to is not displayed on the printer’s control panel, tap Search Again to update the list.
Still not displayed, tap Enter Manually, and then enter the SSID directly.
❏If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
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Network Settings
26
6. Enter the password.
Note:
❏e password is case-sensitive.
❏If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
❏If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
7. When you have setup nished, tap Start Setup.
8. Tap OK to nish.
Note:
If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report.
9. Close the network connection settings screen.
Related Information
&“Entering Characters” on page 21
&“Checking the Network Connection Status” on page 32
&“When You Cannot Make Network Settings” on page 241
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏e access point is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Tap on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Push Button Setup(WPS).
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Network Settings
27
5. Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6. Tap Start Setup.
7. Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
8. Close the network connection settings screen.
Related Information
&“Checking the Network Connection Status” on page 32
&“When You Cannot Make Network Settings” on page 241
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Tap on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Others > PIN Code Setup(WPS)
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Network Settings
28
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6. Tap Start Setup.
7. Close the screen.
e screen automatically closes aer a specic length of time if you do not select Close.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
8. Close the network connection settings screen.
Related Information
&“Checking the Network Connection Status” on page 32
&“When You Cannot Make Network Settings” on page 241
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
c
Important:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
1. Tap on the home screen.
2. Select Wi - F i D i r e c t .
3. Tap Start Setup.
If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to
step 5.
4. Tap Start Setup.
5. Check the SSID and password displayed on the printer's control panel. On the computer's network connection
screen or the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the
printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
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6. Enter the password displayed on the printer's control panel on the computer or smart device.
7. Aer the connection is established, tap OK or Close on the printer's control panel.
8. Close the screen.
Related Information
&“Checking the Network Connection Status” on page 32
&“When You Cannot Make Network Settings” on page 241
Making Advanced Network Settings
You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment
before making changes.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Advanced.
3. Select the menu item for settings, and then select or specify the setting values.
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
❏Device Name
You can enter the following characters.
❏Character limits: 2 to 15 (you must enter at least 2 characters)
❏Usable characters: A to Z, a to z, 0 to 9, -.
❏Characters you cannot use at the top: 0 to 9, -.
❏Characters you cannot use at the bottom: -
❏TCP/IP
❏Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired
automatically by DHCP.
❏Manual
Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address,
Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
❏Proxy Server
❏Do Not Use
Select when you are using the printer in a home network environment.
❏Use
Select when you are using a proxy server in your network environment and you want to set it to the printer.
Enter the proxy server address and port number.
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❏Email Server
❏Server Settings
You can select the server from O, POP before SMTP, or SMTP-AUTH.
❏Connection Check
You can check the connection for e-mail server. If an error occurs when performing Connection Check, see
the explanation of the Connection Check message.
❏IPv6 Address
❏Enable
Select this when using an IPv6 address.
❏Disable
Select this when using an IPv4 address.
❏MS Network Sharing
❏Enable
Use MS Network service.
❏Disable
Disables the MS Network service.
❏File Sharing
Enables or disables the le sharing function.
❏NFC
❏Enable
Enables the printer's NFC function. You can print and scan by touching the smart device to theN-Mark.
❏Disable
Disables the printer's NFC function.
❏Link Speed & Duplex
Select an appropriate Ethernet speed and duplex setting. If you select a setting other than Auto, make sure the
setting corresponds to the settings on the hub you are using.
❏Auto
❏10BASE-T Half Duplex
❏10BASE-T Full Duplex
❏100BASE-TX Half Duplex
❏100BASE-TX Full Duplex
❏Redirect HTTP to HTTPS
❏Enable
Enables the redirect function for HTTP to HTTPS.
❏Disable
Disables the redirect function for HTTP to HTTPS.
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Network Settings
31
Checking the Network Connection Status
You can check the network connection status in the following way.
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
&“Icons displayed in the LCD Screen” on page 19
Checking Detailed Network Information from the Control Panel
When your printer is connected to the network, you can also view other network-related information by selecting
the network menus you want to check.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Network Status.
3. To check the information, select the menus that you want to check.
❏Wired LAN/Wi-Fi Status
Displays the network information (device name, connection, signal strength, and so on) for Ethernet or Wi-
Fi connections.
❏Wi-Fi Direct Status
Displays whether Wi-Fi Direct is enabled or disabled, and the SSID, password and so on for Wi-Fi Direct
connections.
❏Email Server Status
Displays the network information for email server.
❏Print Status Sheet
Prints a network status sheet. e information for Eth e r n e t , Wi - Fi, Wi - Fi D i r e c t , a n d s o o n i s pr i n t e d on
two or more pages.
User's Guide
Network Settings
32
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Select Settings on the home screen.
3. Select General Settings > Network Settings > Connection Check.
e connection check starts.
4. Select Print Check Report.
5. Print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
6. Close the screen.
Related Information
&“Messages and Solutions on the Network Connection Report” on page 33
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
User's Guide
Network Settings
33
a. Error code
b. Messages on the Network Environment
Related Information
&“E-1” on page 34
&“E-2, E-3, E-7” on page 34
&“E-5” on page 35
&“E-6” on page 36
&“E-8” on page 36
&“E-9” on page 36
&“E-10” on page 37
&“E-11” on page 37
&“E-12” on page 38
&“E-13” on page 38
E-1
Message:
Conrm that the network cable is connected and network devices such as hub, router, or access point are turned
on.
Solutions:
❏Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏Make sure your hub or other network device is turned on.
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
❏Make sure your access point is turned on.
❏Conrm that your computer or device is connected correctly to the access point.
❏Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your access point and remove any obstacles between them.
User's Guide
Network Settings
34
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 24
&“Making Wi-Fi Settings from the Printer” on page 25
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact
your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
User's Guide
Network Settings
35
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
❏If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
Related Information
&“Making Advanced Network Settings” on page 30
&“Printing a Network Status Sheet” on page 39
E-8
Message:
Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or
access point). Contact your network administrator for assistance.
Solutions:
❏Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&“Making Advanced Network Settings” on page 30
E-9
Message:
Conrm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is
available. Contact your network administrator for assistance.
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
User's Guide
Network Settings
36
If still does not connect your printer and network devices aer conrming the above, turn o the access point.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
&“Connecting to a Computer” on page 24
E-10
Message:
Conrm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
Contact your network administrator for assistance.
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the access point. Wait for about 10 seconds, and
then turn it on.
Related Information
&“Making Advanced Network Settings” on page 30
E-11
Message:
Setup is incomplete. Conrm default gateway setup. Connection using the EpsonNet Setup is available. Contact
your network administrator for assistance.
Solutions:
Check the following.
❏e default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
User's Guide
Network Settings
37
Related Information
&“Making Advanced Network Settings” on page 30
E-12
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for
assistance.
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on an access point that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Making Advanced Network Settings” on page 30
&“Connecting to a Computer” on page 24
E-13
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -Connection and network setup of the PC or other device is correct Contact your network
administrator for assistance.
Solutions:
Check the following.
❏Network devices such as an access point, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
User's Guide
Network Settings
38
If it still does not work aer checking the above, try the following.
❏Tur n o the access point. Wait for about 10 seconds, and then turn it on.
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on an access point that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Making Advanced Network Settings” on page 30
&“Connecting to a Computer” on page 24
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn o the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Settings on the home screen.
3. Select General Settings > Network Settings > Network Status.
4. Select Print Status Sheet.
5. Check the message, and then print the network status sheet.
6. Close the screen.
e screen automatically closes aer a specic length of time.
User's Guide
Network Settings
39
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
&“Changing the Connection Method to a Computer” on page 40
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Change or re-set the connection method on the Select Soware Installation screen, and then click Next.
User's Guide
Network Settings
40
Changing the Network Connection to Ethernet from
the Control Panel
Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel.
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Wi r e d L A N S e t u p .
3. Tap Start Setup.
4. Check the message, and then close the screen.
e screen automatically closes aer a specic length of time.
5. Connect the printer to a router using an Ethernet cable.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Tap on the home screen.
2. Select Router.
e network status is displayed.
3. Tap Change Settings.
4. Select Others > Disable Wi-Fi.
5. Check the message, and then start setup.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the network connection settings screen.
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
1. Tap on the home screen.
User's Guide
Network Settings
41
2. Select Wi - F i D i r e c t .
e Wi-Fi Direct information is displayed.
3. Tap Change Settings.
4. Select Disable Wi-Fi Direct.
5. Check the message, and then start setting.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the network connection settings screen.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Select Settings on the home screen.
2. Select General Settings >System Administration >Restore Default Settings > Network Settings.
3. Check the message, and then select Ye s.
4. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
User's Guide
Network Settings
42
Preparing the Printer
Loading Papers
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Borderles
s Printing
Paper
Cassette 1
Paper
Cassette 2
Rear Paper
Feed Slot
Epson Bright
White Ink Jet
Paper
A4 200 200 1 Auto,
Manual
*
–
Epson Ultra
Glossy Photo
Paper
A4, 13×18 cm (5×7
in.), 10×15 cm (4×6
in.)
20 – 1 – ✓
Epson Premium
Glossy Photo
Paper
A3+ 20 – 1 – –
A3, A4, 13×18 cm
(5×7 in.), 16:9 wide
size (102×181 mm),
10×15 cm (4×6 in.)
20 – 1 – ✓
Epson Premium
Semigloss
Photo Paper
A3+ 20 – 1 – –
A3, A4, 10×15 cm
(4×6 in.)
20 – 1 – ✓
Epson Photo
Paper Glossy
A3+ 20 – 1 – –
A4, 13×18 cm (5×7
in.), 10×15 cm (4×6
in.)
20 – 1 – ✓
Epson Matte
Paper-
Heavyweight
A3+ 20 – 1 – –
A3, A4 20 – 1 – ✓
Epson Photo
Quality Ink Jet
Paper
A3, A4 80 – 1 – –
* You can load up to 30 sheets for paper with one side already printed.
User's Guide
Preparing the Printer
43
Note:
❏e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
Commercially Available Paper
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Borderle
ss
Printing
Paper
Cassette 1
Paper
Cassette 2
Rear Paper
Feed Slot
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted
paper
High quality
plain paper
A3, B4, Legal, 8.5 x 13
in, Letter, A4, B5
Up to the line indicated by the
triangle symbol on the edge
guide.
1Auto,
Manual
*1
–
A5 Up to the line
indicated by
the triangle
symbol on
the edge
guide.
–1Auto,
Manual
*1
Half letter
*2
, A6, B6
*2
Up to the line
indicated by
the triangle
symbol on
the edge
guide.
–1
Manual
*1
User Dened
*2
(mm)
89×127 to 148×210
1– 1Manual
User Dened
*2
(mm)
148×210 to 182×257
1– 1Auto,
Manual
User Dened
*2
(mm)
182×257 to
297×431.8
111Auto,
Manual
User Dened
*2
(mm)
297×431.8 to
329×1200
111Manual
Thick paper
*2
A3, B4, Letter, A4, B5,
A5,
User Dened (mm)
89×127 to 329×1200
––1–
Envelope Envelope #10,
Envelope DL,
Envelope C6,
Envelope C4
10 – 1 –
*1 You can load up to 30 sheets for paper with one side already printed.
User's Guide
Preparing the Printer
44
*2 Only printing from computer or smart device is available.
Related Information
&“Part Names and Functions” on page 15
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
&“Printer Specications” on page 270
User's Guide
Preparing the Printer
45
Loading Paper in the Paper Cassette
1. Check that the printer is not operating, and then pull out the paper cassette.
2. Remove the paper cassette cover from paper cassette.
3. Slide the edge guides to their maximum position.
Note:
When using paper larger than A4 size, extend the paper cassette.
User's Guide
Preparing the Printer
46
4. Slide the front edge guide to the paper size you want to use.
5. With the printable side facing down, load paper against the front edge guide.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the triangle symbol inside the edge guide.
6. Slide the side edge guides to the edges of the paper.
User's Guide
Preparing the Printer
47
7. Put the paper cassette cover back on.
8. Insert the paper cassette all the way.
9. On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note:
You can also display the paper size and paper type settings screen by pressing the button on the control panel.
10. Slide out the output tray.
Related Information
&“Paper Handling Precautions” on page 45
&“Available Paper and Capacities” on page 43
&“List of Paper Type” on page 52
&“Loading Envelopes and Precautions” on page 51
Loading Paper in the Rear Paper Feed Slot
You can load a single sheet of all types of supported paper in the rear paper feed slot. You can also load thick paper
(up to 0.3 mm thick) and pre-punched paper, which cannot be loaded in the paper cassette. However, even if the
thickness is within this range, some paper may not be fed correctly depending on the hardness.
User's Guide
Preparing the Printer
48
c
Important:
Do not load paper in the rear paper feed slot until the printer prompts you to do so. Doing so will result in the blank
paper being ejected.
1. Do one of the following.
❏When printing from the control panel: Select rear paper feed slot as the Paper Setting, make other print
settings, and then tap the
x
.
❏When printing from a computer: Select rear paper feed slot as the Paper Source setting, make other print
settings, and then click Print.
2. A message is displayed on the control panel telling you to load paper. Follow the instructions below to load the
paper.
3. Open the rear paper feed slot.
4. Slide out the edge guides.
User's Guide
Preparing the Printer
49
5. While holding a single sheet of paper at the center of the rear paper feed slot with the printable side facing up,
slide the edge guides to the edges of the paper.
Pre-punched paper
Note:
❏Load a single sheet of dened size plain paper with binding holes at the le or right.
❏Adjust the print position of your le to avoid printing over the holes.
❏Automatic 2-sided printing is not available for pre-punched paper.
6. Insert the paper until the printer partially pulls in the paper.
User's Guide
Preparing the Printer
50
7. Slide out the output tray.
8. Select OK to start printing.
Related Information
&“Paper Handling Precautions” on page 45
&“Available Paper and Capacities” on page 43
&“List of Paper Type” on page 52
&“Loading Envelopes and Precautions” on page 51
Loading Envelopes and Precautions
Load envelopes in the center of the rear paper feed slot short edge rst with the ap facing down, and slide the
edge guides to the edges of the envelopes.
Load envelopes in the paper cassette with the ap facing up, and then slide the edge guides to the edges of the
envelopes.
User's Guide
Preparing the Printer
51
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Available Paper and Capacities” on page 43
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver
Epson Bright White Ink Jet Paper Plain paper Plain paper
Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo
Paper
Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
Epson Photo Quality Ink Jet Paper
Matte Epson Matte
Placing Originals
Place originals on the scanner glass or the ADF.
You can scan multiple originals and both sides of the originals at the same time with the ADF.
User's Guide
Preparing the Printer
52
Available Originals on the ADF
Available Paper Sizes A5 to A3, Ledger
Paper Type Plain paper
Paper Thickness (Weight of Paper) 64 to 95 g/m
Loading Capacity 35 sheets or 3.85 mm
Even when the original meets the specications for media that can be placed in the ADF, it may not feed from the
ADF or the scan quality may decline depending on the paper properties or quality.
c
Important:
Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the
original. Scan these documents on the scanner glass instead.
To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
❏Originals that are torn, folded, wrinkled, deteriorated, or curled
❏Originals with binder holes
❏Originals held together with tape, staples, paper clips etc.
❏Originals that have stickers or labels stuck to them
❏Originals that are cut irregularly or not right angled
❏Originals that are bound
❏OHPs, thermal transfer paper, or carbon backs
Placing Originals on the ADF
1. Align the edges of the originals.
2. Slide the ADF edge guide.
User's Guide
Preparing the Printer
53
3. Place the originals in the center of the ADF, facing up.
c
Important:
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏Do not add originals while scanning.
4. Slide the ADF edge guide to the edge of the originals.
User's Guide
Preparing the Printer
54
Related Information
&“Available Originals on the ADF” on page 53
Placing Originals on the ADF for 2-up Copying
Place the originals in the direction shown in the illustration, and then select the orientation setting.
❏Placing the originals in the up direction: Select Up Direction on the control panel as described below.
Copy > Advanced > Orientation (Original) > Up Direction
Place the originals on the ADF in the direction of the arrow.
❏Placing the originals in the le direction: Select Le Direction on the control panel as described below.
Copy > Advanced > Orientation (Original) > Le Direction
Place the originals on the ADF in the direction of the arrow.
Placing Originals on the Scanner Glass
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
User's Guide
Preparing the Printer
55
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
❏A range of 1.5 mm from the top edge and le edge of the scanner glass is not scanned.
❏When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
4. Close the cover gently.
c
Important:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Preparing the Printer
56
Placing an ID Card for Copying
Place an ID card 5 mm away from the corner mark of the scanner glass.
Inserting an External USB Device
Inserting and Removing an External USB Device
1. Insert an external USB device into the printer.
2. When you have nished using the external USB device, remove the device.
Note:
If you access the external USB device from a computer, you need to operate the computer to safely remove the removable
device.
Related Information
&“External USB Device Specications” on page 274
&“Accessing an External USB Device From a Computer” on page 57
Accessing an External USB Device From a Computer
You can write or read data on an external USB device such as a USB ash drive that has been inserted in the
printer from a computer.
c
Important:
When sharing an external device inserted in the printer between computers connected over USB and over a
network, write access is only allowed to the computers that are connected by the method you selected on the printer.
To write to the external USB device, select a connection method from the following menu on the printer's control
panel.
Settings > General Settings > Printer Settings > Memory Device Interface > File Sharing.
Note:
It takes a while to recognize data from a computer if a large external USB device, such as a device that is over 2 TB, is
connected.
User's Guide
Preparing the Printer
57
Windows
Select an external USB device in Computer or My Computer. e data on the external USB device is displayed.
Note:
If you connected the printer to the network without using the soware disc or Web Installer, map a USB port as a network
drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click
a device icon displayed to assign the network. e network drive appears in Computer or My Computer.
Mac OS
Select a corresponding device icon. e data on the external USB device is displayed.
Note:
❏To remove an external USB device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive
may not be displayed correctly when another external USB device is inserted.
❏To access an external storage device through the network, select Go > Connect to Server from the menu on the desktop.
Enter a printer name cifs://XXXXX or smb://XXXXX (Where "xxxxx" is the printer name) in the Server Address, and
then click Connect.
Managing Contacts
Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can
use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email,
and saving a scanned image to a network folder.
You can also register contacts in the LDAP server.
See the Administrator's Guide to register contacts in the LDAP server.
Registering or Editing Contacts
Note:
Before registering contacts, make sure you have also congured the email server settings to use the email address.
1. Tap Settings on the home screen.
2. Tap Contacts Manager, and then tap Register/Delete.
3. Do one of the following.
❏To register a new contact, tap Add Entry, and then tap Add Contact.
❏To edit a contact, select the target contact, and then tap Edit.
❏To delete a contact, select the target contact, tap Delete, and then tap Yes . You do not have to perform
following procedures.
Note:
You can register an address that is registered in the LDAP server in the local contacts list of the printer. Display an entry,
and then tap Register to Contacts.
4. When registering a new contact, select the type of contact you want to register. Skip this procedure when you
want to edit or delete a contact.
❏Fax: Register a contact (fax number) to send a fax.
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❏Email: Register an email address to send a scanned image or to forward the received fax.
❏Network Folder/FTP: Register a network folder to save a scanned image or to forward the received fax.
5. Enter the information of the address to register. Enter the required items, and then make other settings if
necessary.
Note:
When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen (-).
6. Tap OK.
Related Information
&“Using an Email Server” on page 71
Registering or Editing Grouped Contacts
Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations
at the same time.
1. Tap Settings on the home screen.
2. Tap Contacts Manager, and then tap Register/Delete.
3. Do one of the following.
❏To register a new group, tap Add Entry, and then tap Add Group.
❏To edit a group, select the target group, and then tap Edit.
❏To delete a group, select the target group, tap Delete, and then tap Ye s. You do not have to perform
following procedures.
4. When registering a new group, select the type of group you want to register. Skip this procedure when you
want to edit a group.
❏Fax: Register a contact (fax number) to send a fax.
❏Email: Register an email address to send a scanned image or to forward the received fax.
5. Enter or edit the Group Name for the group.
6. Tap Contact(s) Added to the Group (Required).
7. Select the contacts that you want to register in the group.
Note:
❏You can register up to 200 contacts.
❏To deselect a contact, tap it again.
8. Tap Close.
9. Make the other necessary settings.
❏Registry Number: Set the number for a group.
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❏Index Word: Set index word for the group.
❏Assign to Frequent Use: Register as a frequently used group. e group is displayed at the top of the screen
where you specify the address.
10. Tap OK.
Registering Frequently Used Contacts
When you register frequently used contacts, the contacts are displayed at the top of the screen where you specify
the address.
1. Tap Settings on the home screen.
2. Tap Contacts Manager, and then tap Frequent.
3. Tap the type of contact you want to register.
4. Tap Edit.
Note:
To edit the order of the contacts, tap Sort.
5. Select frequently used contacts that you want to register, and then tap OK.
Note:
❏To deselect a contact, tap it again.
❏You can search for addresses from the contacts list. Enter the search keyword into the box on the top of the screen.
6. Tap Close.
Register Contacts on a Computer
Using EpsonNet Cong or Web Cong, you can create a contact list on your computer and import it to the printer.
See the Administrator's Guide for details.
Backing up Contacts using a Computer
Using EpsonNet Cong or Web Cong, you can back up the contact data stored in the printer to the computer.
See the Administrator's Guide for details.
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data
whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering
data and/or settings even during a warranty period.
Registering Your Favorite Settings as a Preset
You can register frequently used copy, fax, and scan settings as presets. You can register up to 50 entries. If you
cannot edit the presets, they may have been locked by the administrator. Contact your printer administrator for
assistance.
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To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you
want to register a preset. Make the necessary settings, select , and then enter a name for the preset.
To load a registered preset, select the preset from the list.
You can also register the current address and settings to select on the screen of each feature.
To change the registered settings, change the settings on the screen for each feature and select . Select Save as
Preset, and then select the target that you want to overwrite.
Menu Options for Presets
Select on the registered preset to display the details of the registered settings. You can change the registered
name by selecting the name on the details screen.
:
Delete the registered preset.
Add /Remove:
Add or clear the registered preset to the home screen as a short-cut icon.
Use This Setting:
Load the registered preset.
Menu Options for Settings
Select Settings on the home screen of the printer to make various settings.
Menu Options for General Settings
Select the menus on the control panel as described below.
Settings > General Settings
Basic Settings
Select the menus on the control panel as described below.
Settings > General Settings > Basic Settings
LCD Brightness:
Adjust the brightness of the LCD screen.
Sound:
Adjust the volume and select the type of the sound.
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Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations. e LCD screen turns black when the setting time passes.
Power O Settings:
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
❏Power O If Inactive
Select this setting to turn the printer o automatically if it is not used for a specied period of
time. Any increase will aect the product’s energy eciency. Please consider the environment
before making any change.
❏Power O If Disconnected
Select this setting to turn the printer o aer 30 minutes when all network ports including the
LINE port are disconnected. is feature may not be available depending on your region.
Power O Timer:
Your product may have this feature or the Power O Settings feature depending on the location of
purchase.
Select this setting to turn the printer o automatically when it is not used for a specied period of
time. You can adjust the time before power management is applied. Any increase will aect the
product’s energy eciency. Please consider the environment before making any change.
Date/Time Settings:
❏Date/Time
Enter the current date and time.
❏Daylight Saving Time
Select the summer time setting that applies to your area.
❏Time Dierence
Enter the time dierence between your local time and UTC (Coordinated Universal Time).
Country/Region:
Select the country or region in which you are using your printer. If you change the country or region,
your fax settings return to their defaults and you must select them again.
Language:
Select the language used on the LCD screen.
Start-up Screen:
Specify the initial menu displayed on the LCD screen when the printer turns on and Operation Time
Out is enable.
Edit Home:
Change the layout of the icons on the LCD screen. You can also add, delete, and replace icons.
Wall Paper:
Change the background color of the LCD screen.
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Operation Time Out:
Select On to return to the initial screen when no operations have been performed for the specied
time. When user restrictions have been applied and no operations are performed for the specied
time, you are logged out and returned to the initial screen.
Keyboard:
Change the layout of the keyboard on the LCD screen.
Default Screen(Job/Status):
Select the default information you want to display when you press the button.
Related Information
&“Saving Power” on page 71
&“Entering Characters” on page 21
Printer Settings
Select the menus on the control panel as described below.
Settings > General Settings > Printer Settings
Paper Source Settings:
Paper Setting:
Select the paper size and paper type you loaded in the paper source. You can make Favorite
Paper Settings in paper size and paper type.
A4/Letter Auto Switching:
Select On to feed paper from the paper source set as A4 size when there is no paper source set
as Letter, or feed from the paper source set as Letter size when there is no paper source set as
A4.
Auto Select Settings
is feature is available for models with two paper sources only.
Select On for any of following settings to automatically print on paper from any source
containing paper that matches your paper settings.
❏Copy
❏Fax
❏Other
Error Notice:
Select On to display an error message when the selected paper size or type does not match the
loaded paper.
Paper Setup Auto Display:
Select On to display the Paper Setting screen when loading paper in the paper source. If you
disable this feature, you cannot print from an iPhone or iPad using AirPrint.
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Universal Print Settings:
ese print settings are applied when you print by an external device without using the printer driver.
Top Oset:
Adjust the top margin of the paper.
Left Oset:
Adjust the le margin of the paper.
Top Oset in Back:
Adjust the top margin for the back of the page when performing 2-sided printing.
Left Oset in Back:
Adjust the le margin for the back margin of the page when performing 2-sided printing.
Check Paper Width:
Select On to check the paper width before printing. is prevents printing beyond the edges of
the paper when the paper size setting are incorrect, but may reduce the printing speed.
Skip Blank Page:
Skips blank pages in the print data automatically.
Auto Error Solver:
Select an action to perform when a 2-sided printing error or a memory full error occurs.
❏On
Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints
only what the printer could process when a memory full error occurs.
❏O
Displays an error message and cancels printing.
Memory Device Interface:
❏Memory Device:
Select Enable to allow the printer to access an inserted memory device. If Disable is selected, you
cannot save data to the memory device with the printer. is prevents condential documents
from being removed illegally.
❏File Sharing:
Select whether to give write access to the memory device from a USB-connected computer or a
network-connected computer.
Thick Paper:
Select On to prevent ink from smearing on your printouts, however, this may lower the print speed.
Quiet Mode:
Select On to reduce noise during printing, however, this may lower the print speed. Depending on
the paper type and print quality settings you selected, there may be no dierence in the printer's noise
level.
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Ink Drying Time:
Select the ink drying time you want to use when performing 2-sided printing. e printer prints the
other side aer printing one side. If your printout is smeared, increase the time setting.
Bidirectional:
Select On to change the print direction; Prints while the print head moves to the le and to the right.
If vertical or horizontal ruled lines on your printout look blurred or misaligned, disabling this feature
may solve the problem; however, doing so may reduce print speed.
PC Connection via USB:
Select Enable to allow a computer to access the printer when connected by USB. When Disable is
selected, printing and scanning that is not sent over a network connection is restricted.
Related Information
&“Loading Papers” on page 43
&“Printing JPEG Files from a Memory Device” on page 101
&“Printing TIFF Files from a Memory Device” on page 102
Network Settings
Select the menus on the control panel as described below.
Settings > General Settings > Network Settings
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from the following and then
follow the instructions on the LCD panel.
❏Router
❏Wi - F i D i re c t
Wired LAN Setup:
Set up or change a network connection that uses a LAN cable and router. When this is being used, Wi-
Fi connections are disabled.
Network Status:
Displays or prints the current network settings.
Connection Check:
Checks the current network connection and prints a report. If there are any problems with the
connection, see the report to solve the problem.
Advanced:
Make the following detailed settings.
❏Device Name
❏TCP/IP
❏Proxy Server
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❏Email Server
❏IPv6 Address
❏MS Network Sharing
❏NFC
❏Link Speed & Duplex
❏Redirect HTTP to HTTPS
Related Information
&“Making Wi-Fi Settings Manually” on page 26
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 27
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 28
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 29
&“Printing a Network Status Sheet” on page 39
&“Checking Detailed Network Information from the Control Panel” on page 32
&“Setting Items for Advanced Network Settings” on page 30
Web Service Settings
Select the menus on the control panel as described below.
Settings > General Settings > Web Service Settings
Epson Connect Services:
Displays whether the printer is registered and connected to Epson Connect.
You can register to the service by selecting Register and follow the instructions.
When you have registered, you can change the following settings.
❏Suspend/Resume
❏Unregister
For details, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print Services:
Displays whether the printer is registered and connected to Google Cloud Print services.
When you have registered, you can change the following settings.
❏Enable/Disable
❏Unregister
For details on registering to Google Cloud Print services, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
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Related Information
&“Printing Using a Network Service” on page 226
Menu Options for System Administration
By using this menu, you can maintain the product as a system administrator. It also allows you to restrict product
features for individual users to suite your work or oce style.
Select the menus on the control panel as described below.
Settings > General Settings > System Administration
Contacts Manager:
You can make the following settings for contacts.
Register/Delete:
Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP
menus.
Frequent:
Register frequently used contacts to access them quickly. You can also change the order of the
list.
Print Contacts:
Print your contact list.
View Options:
Change the way the contact list is displayed.
Search Options:
Change the method for searching contacts.
Security Settings:
You can make the following security settings.
Job log access :
Select On to allow product users to use job log.
Access to Register/Delete Contacts:
Select On to allow product users to register and delete contacts.
Access Control:
Select On to restrict product features. is requires users to log into the product control panel
with their user name and password before they can use control panel features. In Accept
Unknown User Jobs, you can select whether or not to allow jobs that do not have the
necessary authentication information.
Delete All Condential Jobs:
Delete all condential jobs as the administrator's authority.
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Admin Settings:
❏Admin Password
Set, change, and clear an administrator password.
❏Lock Setting
Select whether or not to lock the control panel using the password registered in Admin
Password.
Restore Default Settings:
Reset the settings in the following menus to their defaults.
❏Network Settings
❏Copy Settings
❏Scan Settings
❏Fax Settings
❏Clear All Data and Settings
Firmware Update:
You can get rmware information such as your current version and information on available updates.
Update:
Check if the latest version of the rmware has been uploaded to the network server. If an
update is available, you can select whether or not to start updating.
Notication:
Select On to receive a notication if a rmware update is available.
Menu Options for Print Counter
Select the menus on the control panel as described below.
Settings > Print Counter
Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer.
Menu Options for Supply Status
Select the menu on the control panel as described below.
Settings > Supply Status
Displays the approximate level of the ink and service life of the maintenance box.
When the ! mark is displayed, ink is running low or the maintenance box is nearly full. When the X mark is
displayed, you need to replace the item as ink is expended or the maintenance box is full.
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Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Print Head Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
Print Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
Print Head Alignment:
Select this feature to adjust the print head to improve print quality.
❏Vertical Alignment
Select this feature if your printouts look blurry or text and lines are misaligned.
❏Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Ink Cartridge(s) Replacement:
Use this feature to replace the ink cartridges before the ink is expended.
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the
internal rollers.
Remove Paper:
Select this feature if there are still some torn pieces of paper inside the printer even aer removing
jammed paper. e printer makes more space between the print head and the surface of the paper to
easily remove the torn pieces of paper.
Related Information
&“Checking and Cleaning the Print Head” on page 210
&“Aligning the Print Head” on page 212
&“Cleaning the Paper Path for Ink Smears” on page 213
Menu Options for Language
Select the menus on the control panel as described below.
Settings > Language
Select the language used on the LCD screen.
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Menu Options for Printer Status/Print
Select the menus on the control panel as described below.
Settings > Printer Status/Print
Print Status Sheet:
Conguration Status Sheet:
Print information sheets showing the current printer status and settings.
Supply Status Sheet:
Print information sheets showing the status of consumables.
Usage History Sheet:
Print information sheets showing the usage history of the printer.
Network:
Displays the current network settings.
Menu Options for Contacts Manager
Select the menus on the control panel as described below.
Settings > Contacts Manager
Register/Delete:
Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus.
Frequent:
Register frequently used contacts to access them quickly. You can also change the order of the list.
Print Contacts:
Print your contact list.
View Options:
Change the way the contact list is displayed.
Search Options:
Change the method for searching contacts.
Menu Options for User Settings
Select the menus on the control panel as described below.
Settings > User Settings
You can change the default settings of the following menus.
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❏Scan to Network Folder/FTP
❏Scan to Email
❏Scan to Computer
❏Scan to Memory Device
❏Scan to Cloud
❏Copy Settings
❏Fax
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Control Panel
1. Select Settings on the home screen.
2. Select General Settings > Basic Settings.
3. Do one of the following.
❏Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then
make settings.
❏Select Sleep Timer or Power O Timer, and then make settings.
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
Using an Email Server
To use email features, you need to congure the email server.
Conguring Mail Server
Check the following before conguring the email server.
❏e printer is connected to the network.
❏e email server information, such as the documents from your service provider that you used to setup the
email on your computer.
Note:
If you use a free email service, such as Internet email, search the Internet to get the email server information you need.
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1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Advanced.
3. Select Email Server > Server Settings.
4. Tap the authentication method of the email server you are using, and then the settings screen is displayed.
c
Important:
e following authentication methods are available.
❏O
❏POP before SMTP
❏SMTP-AUTH
Contact your internet service provider to conrm the authentication method of the email server.
e printer may not be able to communicate with an email server even if the authentication method is
available since security may be enhanced (for example SSL communication is necessary). Visit the Epson
support website for the latest information.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
5. Make the appropriate settings.
e necessary settings vary depending on the authentication method. Enter the information for the email
server you are using.
6. Tap Proceed.
Note:
❏If an error message is displayed, check if the email server settings are correct.
❏When you cannot send an email even if the connection check succeeds, check the authentication method for the
email server you are using.
Related Information
&“Email Server Setting Items” on page 72
Email Server Setting Items
Items Explanations
Authenticated Account If you select SMTP-AUTH or POP before SMTP as the Email
Server Authentication Method, enter the user name (email
address) registered to the email server within 255 characters
or less.
Authenticated Password If you select SMTP-AUTH or POP before SMTP as the Email
Server Authentication Method, enter the password of the
authenticated account within 20 characters or less.
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Items Explanations
Sender's Address Specify the email address that the printer uses to send
emails. You can specify the existing email address. To make it
clear that the email is being sent from the printer, you can
acquire an address specically for the printer and enter it
here.
SMTP Server Address Enter the server address of the server that sends the email
(SMTP server).
SMTP Server Port Number Enter the port number of the server that sends the email
(SMTP server).
POP3 Server Address If you select POP before SMTP as the Email Server Authen-
tication Method, enter the server address of the server that
receives the email (POP3 server).
POP3 Server Port Number If you select POP before SMTP as the Email Server Authen-
tication Method, enter the port number of the email server
that receives the email (POP3 server).
Secure Connection If you select SMTP-AUTH or O as the Email Server Au-
thentication Method, select the method of the secure con-
nection.
Checking an Email Server Connection
1. Select Settings on the home screen.
2. Select General Settings > Network Settings > Advanced.
3. Select Email Server > Connection Check to check that the printer is connected to the email server.
Note:
❏If an error message is displayed, check if the email server settings are correct.
❏When you cannot send an email even if the connection check succeeds, check the authentication method for the
email server you are using.
Related Information
&“Messages Displayed During Connection Check” on page 281
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Printing
Printing from the Printer Driver on Windows
If you cannot change some of the printer driver settings, they may have been restricted by the administrator.
Contact your printer administrator for assistance.
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
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1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
c
Important:
When loading in the rear paper feed slot, select Rear Paper Feed Slot as the Paper Source setting, and then
start printing from the printer driver before loading paper. When printing starts, the printer driver tells you
that printing is in progress. Follow the printer's on-screen instructions to load paper.
2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏You can also see the online help for explanations of the setting items. Right-clinking an item displays Help.
❏When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
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Related Information
&“Available Paper and Capacities” on page 43
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
&“List of Paper Type” on page 52
&“Main Tab” on page 91
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏is feature is not available for borderless printing.
❏You can use automatic and manual 2-sided printing. During manual 2-sided printing, ip the paper over to print on the
other side when the printer has nished printing the rst side.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 43
Print Settings
Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available
when the printer is accessed over a network or is used as a shared printer.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON
Status Monitor 3.
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
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2. Click Settings, make the appropriate settings, and then click OK.
Make settings for Print Density if necessary. is setting is not available when you select manual 2-sided
printing.
Note:
❏To print a folded booklet, select Booklet.
❏When setting Print Density, you can adjust print density according to the document type.
❏Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
3. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
&“Printing Basics” on page 93
&“Main Tab” on page 91
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 93
&“Main Tab” on page 91
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Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
&“Printing Basics” on page 93
&“Main Tab” on page 91
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select
Fit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
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Note:
is feature is not available for borderless printing.
Related Information
&“Printing Basics” on page 93
&“More Options Tab” on page 92
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
&“Printing Basics” on page 93
&“Main Tab” on page 91
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Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
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2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
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4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
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7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and the select the items you want to print.
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Related Information
&“Printing Basics” on page 93
&“More Options Tab” on page 92
Printing a Watermark
You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an
anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Anti-Copy Pattern is available under the following conditions:
❏Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, or High quality
plain paper
❏Borderless: Not selected
❏Quality: Standard
❏Automatic 2-sided printing: Not selected
❏Color Correction: Automatic
❏Short Grain Paper: Not selected
Note:
You can also add your own watermark or anti-copy pattern.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or
Water mark. C lick Settings to change details such as the size, density, or position of the pattern or the mark.
Related Information
&“Printing Basics” on page 93
&“More Options Tab” on page 92
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Printing Password-Protected Files
Yon can set a password for a print job so that it starts printing only aer entering the password on the printer's
control panel.
Print Settings
On the printer driver's More Options tab, select Condential Job, and then enter a password.
To print the job, tap Condential Job on the home screen of the printer's control panel. Select the job you want to
print, and then enter the password.
Related Information
&“Printing Basics” on page 93
&“More Options Tab” on page 92
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
le, and then repeat the above steps.
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When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the le.
Related Information
&“Printing Basics” on page 93
&“Main Tab” on page 91
Printing Using the Color Universal Print Feature
You can enhance the visibility of texts and images in printouts.
Color Universal Print is only available when the following settings are selected.
❏Paper Type: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality
plain paper
❏Quality: Standard or a higher quality
❏Print Color:Color
❏Applications: Microso® Oce 2007 or later
❏Text Size: 96 pts or smaller
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option
from the Color Universal Print setting. Click Enhancement Options to make further settings.
Note:
❏Certain characters may be altered by patterns, such as "+" appearing as "±".
❏Application-specic patterns and underlines may alter content printed using these settings.
❏Print quality may decrease in photos and other images when using Color Universal Print settings.
❏Printing is slower when using Color Universal Print settings.
Related Information
&“Printing Basics” on page 93
&“More Options Tab” on page 92
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Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open
the Color Correction window, and then select the method of color correction.
Note:
❏Automatic is selected as default on the More Options tab. With this setting, the colors are automatically adjusted to
match the paper type and print quality settings.
❏PhotoEnhance on the Color Correction window adjusts the color by analyzing the location of the subject. erefore, if
you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change
unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the
image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Related Information
&“Printing Basics” on page 93
&“More Options Tab” on page 92
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize
in Lines.
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Related Information
&“Printing Basics” on page 93
&“More Options Tab” on page 92
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain
paper, or Envelope
❏Quality: Standard
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Related Information
&“Printing Basics” on page 93
&“Maintenance Tab” on page 92
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
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Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Main Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Ink Levels Displays the approximate ink levels.
Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the
paper source selected in the print settings on the printer's control panel.
If the printer has only one paper source, this item is not displayed.
Document Size Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
Borderless Enlarges the print data slightly more than the paper size so that no margins are printed around the
edges of the paper. Click Settings to select the amount of enlargement.
Orientation Select the orientation you want to use to print.
Paper Type Select the type of paper on which you print.
Quality Select the pint quality you want to use for printing. Available settings depend on the paper type
you select. Click More Settings to make further settings.
Color Select the color for your print job.
2-Sided Printing Allows you to perform 2-sided printing.
Settings You can specify the binding edge and the binding margins. When
printing multi-page documents, you can select to print starting from
either the front or the back side of the page.
Print Density Select the document type to adjust the print density. If the appropriate
print density is selected, you can prevent images from bleeding through
to the reverse side. Select User Dened to adjust the print density
manually.
Multi-Page Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
Copies Set the number of copies you want to print.
Collate Prints multi-page documents collated in order and sorted into sets.
Reverse Order Allows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.
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Print Preview Displays a preview of your document before printing.
Job Arranger Lite Select to print using the Job Arranger Lite feature.
More Options Tab
Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings Displays a list of items currently set on the Main and More Options tabs.
Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Document Size Select the size of your document.
Output Paper Select the paper size on which you want to print. If the Output Paper diers from Document Size,
Reduce/Enlarge Document is selected automatically. You do not have to select Output Paper
when printing documents without changing the size.
Reduce/Enlarge
Document
Allows you to reduce or enlarge the size of a document.
Fit to Page Automatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom to Prints with a specic percentage.
Center Prints images in the center of the paper.
Color Correction Automatic Adjusts the colors of images automatically.
Custom Allows you to perform manual color correction. Click Advanced for
further settings.
Image Options Enables print quality options such as Color Universal Print or Fix Red-
Eye. You can also thicken thin lines to make them visible on the
printouts.
Watermark Features Allows you to make settings for anti-copy patterns or watermarks.
Condential Job Password-protect condential documents when printing. If you use this feature, the print data is
stored in the printer and can only be printed after the password has been entered using the
printer's control panel. Click Settings to change the settings.
Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High Speed Prints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror Image Inverts the image so that it prints as it would appear in a mirror.
Maintenance Tab
Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.
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Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if the nozzles are clogged.
Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data.
EPSON Status
Monitor 3
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Monitoring
Preferences
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.
Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
Allows you to check the number of sheets of paper fed into the printer. Here you can also register
user accounts. If access control is set on the printer, you must register your account.
Language Changes the language to be used on the printer driver window. To apply the settings, close the
printer driver, and then open it again.
Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.
Online Order Allows you to access the site where you can purchase Epson's ink cartridges.
Technical Support Allows you to access the Epson technical support website.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the le you want to print.
Load paper in the printer if it has not already been loaded.
c
Important:
When loading in the rear paper feed slot, select Rear Paper Feed Slot as the Paper Source setting, and then
start printing from the printer driver before loading paper. When printing starts, the printer driver tells you
that printing is in progress. Follow the printer's on-screen instructions to load paper.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
3. Select your printer.
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4. Select Print Settings from the pop-up menu.
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
Related Information
&“Available Paper and Capacities” on page 43
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
&“List of Paper Type” on page 52
&“Menu Options for Print Settings” on page 99
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Printing on 2-Sides
You can print on both sides of the paper.
Note:
❏is feature is not available for borderless printing.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 43
Print Settings
Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make
the Document Type settings.
Note:
❏Printing speed may be reduced depending on the document type.
❏When printing photos with dense data, select Tex t & Graphics or Text & Photos in the Document Type setting. If the
printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink
Drying Time in Adjustments.
Related Information
&“Printing Basics” on page 93
&“Menu Options for Two-sided Printing Settings” on page 100
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Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
&“Printing Basics” on page 93
&“Menu Options for Layout” on page 99
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
Related Information
&“Printing Basics” on page 93
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&“Menu Options for Paper Handling” on page 99
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a specic percentage, do one of the following.
❏Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
&“Printing Basics” on page 93
&“Menu Options for Paper Handling” on page 99
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Adjusting the Print Color
You can adjust the colors used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options
from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings,
and then make more detailed settings.
Related Information
&“Printing Basics” on page 93
&“Menu Options for Color Matching” on page 99
&“Menu Options for Color Options” on page 100
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏OS X Mountain Lion or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
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Menu Options for Layout
Pages per Sheet Select the number of pages to be printed on one sheet.
Layout Direction Specify the order in which the pages will be printed.
Border Prints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in xed direction in the printer.
Flip horizontally Inverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the
computer display to minimize the dierence in color.
EPSON Color Controls
Menu Options for Paper Handling
Collate pages Prints multi-page documents collated in order and sorted into sets.
Pages to Print Select to print only odd pages or even pages.
Page Order Select to print from the top or the last page.
Scale to t paper size Prints to t to the paper size you loaded.
Destination Paper
Size
Select the paper size to print on.
Scale down only Select when reducing the size of the document.
Menu Options for Cover Page
Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Cover Page Type Select the contents of the cover page.
Menu Options for Print Settings
Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media Type Select the type of paper on which you print.
Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.
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Borderless This checkbox is selected when you select a borderless paper size.
Expansion In borderless printing, the print data is enlarged slightly more than the
paper size so that no margins are printed around the edges of the paper.
Select the amount of enlargement.
Grayscale Select when you want to print in black or shades of gray.
Mirror Image Inverts an image to print as it would appear in a mirror.
Menu Options for Color Options
Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings.
PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
O (No Color
Adjustment)
Print without enhancing or adjusting the color in any way.
Menu Options for Two-sided Printing Settings
Two-sided Printing Prints on both sides of the paper.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, this may
reduce print speed.
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.
❏Permit temporary black printing: Prints only with black ink temporarily.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Output documents for ling: Feed the paper so that it is easy to le when printing landscape data or 2-sided
printing. Envelope printing is not supported.
❏Remove white borders: Removes unnecessary margins during borderless printing.
❏Warning Notications: Allows the printer driver to display warning notications.
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❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Printing Files from a Memory Device
You can print JPEG and TIFF les from a memory device connected to the printer.
Printing JPEG Files from a Memory Device
Note:
If you have more than 999 images on your memory device, images are automatically divided into groups and the group
selection screen is displayed. Images are sorted by the date they were taken.
1. Connect the memory device to the printer's external interface USB port.
2. Select Memory Device on the home screen.
3. Select JPEG.
e images on the memory device are displayed as thumbnails.
Select to change the Display order or make settings for Select All Images, Cancel Image Selection, and
Select Group.
4. Select the les you want to print.
Selected images have check marks on them.
To preview one image, select Single View. You can enlarge the image by using . Use or to
preview the previous or next image.
5. Select Proceed to Print to make the print settings.
6. Set the paper source and the color mode that you want to use on the Basic Settings tab.
7. Set the other items on the Advanced tab as necessary.
For more information on detailed settings, see the menus for Memory Device.
8. Enter the number of copies.
9. Tap
x
to start printing.
10. Remove the memory device from the printer.
Related Information
&“JPEG Settings” on page 102
&“Supported Data Specications” on page 274
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Printing TIFF Files from a Memory Device
1. Connect the memory device to the printer's external interface USB port.
2. Select Memory Device on the home screen.
3. Select TIFF.
e les on the memory device are displayed as a list.
To change the order of the les, select .
4. Select the le you want to print.
5. Set the paper source and the color mode that you want to use on the Basic Settings tab.
6. Set the other items on the Advanced tab as necessary.
For more information on detailed settings, see the menus for the memory device.
7. Enter the number of copies.
8. Tap
x
to start printing.
9. Remove the memory device from the printer.
Related Information
&“TIFF Settings” on page 103
&“Supported Data Specications” on page 274
Menu Options for Memory Device
Select Memory Device on the printer's home screen to make various print settings for the le on the memory
device.
JPEG Settings
(Options) :
Make settings for ordering, selecting, and deselecting image data.
Basic Settings:
❏Paper Setting
Specify the paper source settings which you want to print on.
❏Color Mode
Select a color setting whether you normally print in B&W or Color.
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Advanced:
❏Layout
Select how to layout the JPEG les. 1-up is for printing one le per sheet with margins around the
edges. Borderless is for printing one le per sheet without margins around the edges. e image is
enlarged a little to remove borders from the edges of the paper. 20-up is for printing 20 les on one
sheet. Index is for making index printing with information.
❏Fit Frame
Select On to crop the image to t into the selected print layout automatically. If the aspect ratio of
the image data and the paper size is dierent, the image is automatically enlarged or reduced so that
the short sides match the short sides of the paper. e long side of the image is cropped if it extends
beyond the long side of the paper. is feature may not work for panorama photos.
❏Quality
Select Best for higher quality printing, but the printing speed may be slower.
❏Date
Select the format of the date the photo was taken or saved. e date is not printed for some layouts.
❏Fix Photo
Select this mode to improve the brightness, contrast, and saturation of the photo automatically. To
turn o automatic improvement, select Enhance O.
❏Fix Red-Eye
Select On to automatically x the red-eye eect in photos. Corrections are not applied to the original
le, only to the printouts. Depending on the type of photo, parts of the image other than the eyes
may be corrected.
TIFF Settings
You can make print settings for TIFF format les in you memory devices.
(Display order) :
Changes the order of the les.
Basic Settings:
❏Paper Setting
Specify the paper source settings which you want to print on.
❏Color Mode
Select a color setting whether you normally print in B&W or Color.
Advanced:
❏Layout
Select how to layout the Multi-TIFF le. 1-up is for printing one page per sheet with margins around
the edges. Borderless is for printing one page per sheet without margins around the edges. e
image is enlarged a little to remove borders from the edges of the paper. 20-up is for printing 20
pages on one sheet. Index is for making index printing with information.
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❏Fit Frame
Select On to crop the photo to t into the selected photo layout automatically. If the aspect ratio of
the image data and the paper size is dierent, the image is automatically enlarged or reduced so that
the short sides match the short sides of the paper. e long side of the image is cropped if it extends
beyond the long side of the paper. is feature may not work for panorama photos.
❏Quality
Select Best for higher quality printing, but the printing speed may be slower.
❏Print Order
Select the order for printing multi-page TIFF les.
❏Date
Select the format of the date the photo was taken or saved. e date is not printed for some layouts.
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
&“Printing Using a Network Service” on page 226
Connecting from Smart Device by Wi-Fi Direct
You need to connect the smart device to the printer to print from the smart device.
Wi-Fi Direct allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
c
Important:
When you connect from a smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is
connected to the same Wi-Fi network (SSID) as the smart device and the communication is established between
them. Since the smart device is automatically connected to the other connectable Wi-Fi network if the printer is
turned o, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the
printer's SSID for Wi-Fi Direct (Simple AP) connection from the smart device again.
1. Tap on the home screen.
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2. Tap Wi - Fi D i r e c t .
3. Tap Start Setup.
If you have made Wi-Fi settings, the detailed connection information is displayed. Go to step 5.
4. Tap Start Setup.
5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen,
select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the
printer's control panel using the smart device , and then go to Setup.
6. Enter the password displayed on the printer's control panel on the smart device.
7. Aer the connection is established, tap OK or Close on the printer's control panel.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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e following screens are subject to change without notice.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos, documents, and web pages.
EDisplays the screen to make print settings such as paper size and paper type.
FDisplays the paper size. When this is displayed as a button, press it to display the paper settings currently
set on the printer.
GDisplays photos and documents you selected.
HStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Printing by Touching Smart Devices to the N-Mark
You can simply connect and print by touching your smart device to the printer's N-Mark.
Make sure that you prepare the following before using this feature.
❏Enable the NFC function on your smart device.
Only Android 4.0 or later supports NFC (Near Field Communication).
e location and NFC functions vary depending on the smart device. See the documentation provided with
your smart device for details.
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❏Install Epson iPrint on your smart device.
Touch your smart device to the printer's N-Mark to install it.
❏Enable Wi-Fi Direct on your printer.
1. Load paper in the printer.
2. Touch your smart device to the printer's N-Mark.
Epson iPrint starts.
Note:
e printer may not be able to communicate with the smart device when there are obstacles such as metal between the
printer's N-Mark and the smart device.
3. Select the le you want to print in Epson iPrint.
4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.
Printing starts.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 29
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
1. Load paper in the printer.
2. Set up your printer for wireless printing.
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.
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6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
&“Connecting to a Smart Device” on page 25
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and
Mac with the latest version of OS X or macOS.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
&“Printer Settings” on page 63
Canceling Ongoing or Queued Jobs
Note:
You can also cancel the ongoing jobs by tapping
y
on the printer's control panel.
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1. Press the button to display Job/Status.
2. Select Active on the Job Status tab.
Ongoing print jobs and jobs that are standing by are shown in the list.
3. Select the job that you want to cancel.
4. Select Cancel.
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Copying
Copying Basics
is section explains the steps for basic copying.
1. Place the originals.
If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF.
2. Select Copy on the home screen.
3. Check the settings in Basic Settings tab.
Select the setting item to change it as necessary.
Note:
❏If you select Advanced tab, you can make settings such as Multi-Page or Original Type.
❏If you select , you can register frequently used copy settings as presets.
❏If the combination of settings you require is not available, is displayed. Select the icon to check the details, and
then change the settings.
❏Select to check the scanned image before start copying.
4. Enter the number of copies.
5. Tap
x
.
Related Information
&“Placing Originals” on page 52
&“Basic Menu Options for Copying” on page 111
&“Advanced Menu Options for Copying” on page 112
Copying on 2-Sides
You can copy multiple originals or 2-sided documents on both sides of the paper.
1. Select Copy on the home screen.
2. Select Basic Settings > 2-Sided, and then select 1→2-Sided or 2→2-Sided.
You can also specify the orientation and binding position of the original and the copy result.
3. Set the other items as necessary.
4. Tap
x
.
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Related Information
&“Copying Basics” on page 110
Copying Multiple Originals onto One Sheet
You can copy two or four originals onto a single sheet of paper.
1. Select Copy on the home screen.
2. Select Advanced tab > Multi-Page, and select 2-up or 4-up.
You can also specify the layout order and orientation of the original.
3. Tap
x
.
Related Information
&“Copying Basics” on page 110
Basic Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
B&W:
Copies the original in black and white (monochrome).
Color:
Copies the original in color.
Density:
Increase the level of density when the copying results are faint. Decrease the level of density when ink
smears.
Paper Setting:
Select the paper source that you want to use. When Auto is selected, paper is fed automatically using
the Paper Setting settings made when you loaded the paper. is feature is available for models with
two paper cassettes only.
Reduce/Enlarge:
Congures the magnication ratio of the enlargement or reduction. If you want to reduce or enlarge
the original by a specic percentage, select the value, and then enter a percentage within a range of 25
to 400%.
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❏Auto Fit Page
Detects the scan area and automatically enlarges or reduces the original to t to the paper size you
selected. When there are white margins around the original, the white margins from the corner
mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
❏Actual Size
Copies at 100 % magnication.
❏A4→A5 and others
Automatically enlarges or reduces the original to t to a specic paper size.
Original Size:
Select the size of your original. When copying non-standard size originals, select the size closest to your
original.
2-Sided:
Select 2-sided layout.
❏1→1-Sided
Copies one side of an original onto a single side of paper.
❏2→2-Sided
Copies both sides of a double-sided original onto both sides of a single sheet of paper. Select the
orientation of your original and the binding position of the original and the paper.
❏1→2-Sided
Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of
your original and the binding position of the paper.
❏2→1-Sided
Copies both sides of a double-sided original onto one side of two sheets of paper. Select the
orientation of your original and the binding position of the original.
Advanced Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
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Multi-Page:
❏Single Page
Copies a single-sided original onto a single sheet.
❏2-up
Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the
orientation of your original.
❏4-up
Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the
orientation of your original.
Original Type:
Select the type of your original. Copies in optimal quality to match the type of original.
Finishing:
Select how to eject the paper for multiple copies of multiple originals.
❏Group (Same Pages)
Copies the originals by page as a group.
❏Collate (Page Order)
Copies the originals collated in order and sorted into sets.
Orientation (Original):
Select the orientation of your original.
Book →2Pages:
Copies two facing pages of a booklet onto separate sheets of paper. Select which page of a booklet to
scan.
Image Quality:
Adjust image settings.
❏Contrast
Adjust the dierence between the bright and dark parts.
❏Saturation
Adjust the vividness of the colors.
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❏Red Balance, Green Balance, Blue Balance
Adjust the density for each color.
❏Sharpness
Adjust the outline of the image.
❏Hue Regulation
Adjust the color tone of the skin. Select + to make it cold (increase green) and select - to make it
warm (increase red).
❏Remove Background
Adjust the density of the background color. Select + to make it bright (white) and select - to make it
dark (black).
Remove Shadow:
Removes shadows that appear around copies when copying thick paper or that appear in the center of
copies when copying a booklet.
Remove Punch Holes:
Removes the binding holes when copying.
ID Card Copy:
Scans both sides of an ID card and copies onto one side of paper.
Borderless Copy:
Copies without margins around the edges. e image is enlarged a little to remove margins from the
edges of the paper. Select how much to enlarge in the Expansion setting.
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Scanning
Scanning Using the Control Panel
You can send scanned images from the printer's control panel to the following destinations.
Network Folder/FTP
You can save the scanned image to a folder on a network. You can specify a shared folder on the
computer, created using SMB protocols, or a folder on an FTP sever. Before scanning, you need to set a
shared folder or FTP server.
Email
You can send scanned image les by email directly from the printer through a pre-congured email
server. Before scanning, you need to congure the email server.
Computer
You can save the scanned image to a computer connected to the printer. Before scanning, install Epson
Scan 2 and Epson Event Manager on your computer.
Memory Device
You can save the scanned image to a memory device. You need not set any settings before scanning.
Cloud
You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect.
Computer (WSD)
You can save the scanned image to a computer connected to the printer, using WSD feature. If you are
using the Windows 7/Windows Vista, you need to make WSD settings on your computer before
scanning.
Related Information
&“Saving the Scanned Image to a Shared Folder or FTP Server” on page 115
&“Scanning to an Email” on page 124
&“Scanning to a Computer (Event Manager)” on page 127
&“Scanning to a Memory Device” on page 130
&“Scanning to the Cloud” on page 132
Saving the Scanned Image to a Shared Folder or FTP Server
You can save the scanned image to a specied folder on a network. You can specify a shared folder on the
computer, created using SMB protocols, or a folder on an FTP sever.
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Note:
❏e scanner and the computer should be connected to the same network. Contact your administrator for the network
settings.
❏If you want to save scanned images to an FTP server, contact the FTP server administrator to conrm the server
information.
Prepare the following to save scanned images to a shared folder.
❏Preparation 1: Check and Change the Computer Name
❏Preparation 2: Create a Shared Folder on the Computer
❏Preparation 3: Register the Shared Folder in Contacts on the Printer
Note:
e method to set the shared folder varies depending on the operating system and your environment. In this manual, the
examples used are for Windows 10/Windows 8.1/Windows 8/Windows 7. See the documentation of your computer for
detailed information about setting a shared folder on your computer.
Related Information
&“Preparation 1: Check and Change the Computer Name” on page 116
Check and change the computer name on which you want to create the shared folder.
&“Preparation 2: Create a Shared Folder on the Computer” on page 117
Create a folder on the computer, and then set the folder to be shared on the network.
&“Preparation 3: Register the Shared Folder in Contacts on the Printer” on page 119
By registering a shared folder path on the printer's control panel, you can specify the folder path by selecting
from contacts.
Preparation 1: Check and Change the Computer Name
Check and change the computer name on which you want to create the shared folder.
Use alphanumerical characters for the computer name. If other characters are used, you cannot nd the computer
from the printer.
Note:
e method to set the shared folder varies depending on the operating system and your environment. In this manual, the
examples used are for Windows 10/Windows 8.1/Windows 8/Windows 7. See the documentation of your computer for
detailed information about setting a shared folder on your computer.
1. Open the system window for the computer.
❏Windows 10/Windows 8.1/Windows 8:
Press the X key while holding down the Windows key on the keyboard, and then select System from the list.
❏Window s 7 :
Click the start button, right-click Computer, and then select Property.
2. Check Computer Name on the System window. Click Change Settings to change the computer name.
Note:
❏Use alphanumerical characters for the computer name. If the computer name uses any other characters, change the
name.
❏If you do not need to change the Computer Name, close the window. is completes "Preparation 1: Check and
Change the Computer Name". Next, move on to "Preparation 2: Create a Shared Folder on the Computer".
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3. Click Change on the Computer Name tab.
4. Click OK aer you have changed the computer name.
5. To restart the computer, save all les and close them, and then click OK.
6. Click Close if the System Properties window is displayed.
7. Click Restart Now and restart the computer.
is completes "Preparation 1: Check and Change the Computer Name".
Next, move on to "Preparation 2: Create a Shared Folder on the Computer".
Related Information
&“Preparation 2: Create a Shared Folder on the Computer” on page 117
Create a folder on the computer, and then set the folder to be shared on the network.
Preparation 2: Create a Shared Folder on the Computer
Create a folder on the computer, and then set the folder to be shared on the network.
e following procedure is for when a password is set on the computer.
Note:
e method to set the shared folder varies depending on the operating system and your environment. In this manual, the
examples used are for Windows 10/Windows 8.1/Windows 8/Windows 7. See the documentation of your computer for
detailed information about setting a shared folder on your computer.
1. Open the Control Panel.
❏Window s 1 0 :
Right-click the start button or press and hold it, and then select Control Panel.
❏Windows 8.1/Windows 8:
Select Desktop > Settings > Control Panel.
❏Window s 7 :
Click the start button and select Control Panel.
2. On the Control Panel window, click Network and Internet.
3. On the Network and Internet window, click Network and Sharing Center.
4. On the Network and Sharing Center window, click Change advanced sharing settings.
5. On the Advanced sharing settings window, select Turn on le and printer sharing on the File and printer
sharing. Click Save changes and close the window.
If it is already selected, click Cancel and close the window.
6. On the Network and Sharing Center window, click × at the top-right on the window to close the window.
7. Start the explorer.
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8. Select any drive, and then make a folder.
❏Windows 10/Windows 8.1/Windows 8:
Click PC, and then select any drive. Right-click on the drive, and then select New > Folder.
❏Window s 7 :
Click Computer, and then select any drive. Right-click on the drive, and then select New > Folder.
9. Name the created folder.
Note:
e folder name should be 12 characters or less. If the name exceeds 12 characters, the printer may not be able to access
the folder depending on your environment.
10. Right-click the created folder, and then select Properties.
Grant change access permission to share access permissions for the user account. is is applied when the user
accesses the folder over a network.
11. Select the Sharing tab on the Properties window.
12. Click Advanced Sharing on the Sharing tab.
13. On the Advanced Sharing window, enable Share this folder, and then click Permissions.
14. On the Share Permissions tab, select Everyone from Group or user names, and then click Remove.
If Everyone is permitted, users other than you can access the shared folder.
15. Click Add below Group or user names.
16. In Enter the object name to select on the Select Users or Groups window, enter the User Name you want to
use to log on to the computer.
17. Click Check Names. Conrm that the name is underlined, and then click OK.
Note:
If Name Not Found is displayed, click Cancel and then enter correct user name.
18. On the Share Permissions tab, select the user name that is entered in Group or user names, allow the
Change, and then click OK.
19. On the Advanced Sharing window, click the Apply, and then click OK.
20. e network path for the shared folder is displayed on the Sharing tab. is path is necessary when registering
contacts on the printer, make sure you write it down or copy and save it.
21. Select the Security tab, and then conrm that Authenticated Users is displayed in Group or user names, and
that Modify is allowed for Authenticated Users.
❏If Modify is allowed, click OK. is completes "Preparation 2: Create a Shared Folder on the Computer".
Next, move on to "Preparation 3: Register the Shared Folder in Contacts on the Printer".
❏If it is not allowed, go to step 22.
22. Click Edit.
Grant change access permission to share security permissions for the user account. is is applied when the
user accesses the folder over a network or through a local log on.
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23. Click Add below Group or user names.
24. In Enter the object name to select on the Select Users or Groups window, enter the User Name to log on to
the computer.
25. Click Check Names. Conrm that the name is underlined, and then click OK.
If Name Not Found is displayed, click Cancel and then enter correct user name.
Note:
Follow the steps below to check the user name.
❏Windows 10: Right-click the start button or press and hold it, and then select Control Panel > User Account.
❏Win d o w s 8 . 1 / Wind ows 8 : S elec t Desktop > Settings > Control Panel > User Account.
❏Windows 7: Select Start > Control Panel > User Account.
26. On the Permissions window, conrm that the user name is displayed in Group or user names, allow Modify
for the name, click Apply, and then click OK.
27. Click OK or Close to close the window.
Note:
e folder icon does not change aer sharing. Shared is displayed as the State on the folders window.
is completes "Preparation 2: Create a Shared Folder on the Computer".
Next, move on to "Preparation 3: Register the Shared Folder in Contacts on the Printer".
Related Information
&“Preparation 3: Register the Shared Folder in Contacts on the Printer” on page 119
By registering a shared folder path on the printer's control panel, you can specify the folder path by selecting
from contacts.
Preparation 3: Register the Shared Folder in Contacts on the Printer
By registering a shared folder path on the printer's control panel, you can specify the folder path by selecting from
contacts.
You need the following information to register to contacts.
❏User name and password to log on to the computer
❏Network path for the shared folder
❏IP address of the printer or printer name (only when registering from the computer)
❏Administrator password for the printer (only when the administrator's lock is enabled)
ere are several methods to register the folder path to contacts. Each method can register the same content. See
the following related information for more details.
Note:
e method to set the shared folder varies depending on the operating system and your environment. In this manual, the
examples used are for Windows 10/Windows 8.1/Windows 8/Windows 7. See the documentation of your computer for
detailed information about setting a shared folder on your computer.
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Related Information
&“Registering from the Control Panel of the Printer” on page 120
You can register contacts from the printer's control panel.
&“Registering from a Computer Using a Web Browser” on page 120
You can register contacts from your computer by accessing the printer's conguration screen (Web Cong) from
a Web browser. You can continue working on the computer aer creating the shared folder.
Registering from the Control Panel of the Printer
You can register contacts from the printer's control panel.
1. Select Settings from the home screen.
2. Select Contacts Manager, and then select Register/Delete.
3. Select Add Entry, and then select Add Contact.
4. Select Network Folder/FTP.
5. Make the necessary information.
❏Registry Number: Set a registration number for the address.
❏Name: Enter a Name to display in the contacts list.
❏Index Word: Enter the index word used when searching for the contacts list.
❏Communication Mode: Select SMB.
❏Location (Required): Enter the network path of the shared folder.
❏User Name: Enter a user name to log on to the computer. (only when password is set on the computer)
❏Password: Enter a password corresponding to the user name.
❏Assign to Frequent Use: Set the address as a frequently used address. e group will be displayed on the top
screen when specifying the address.
6. Press OK. is completes registering a contact to the contacts list.
is completes "Preparation 3: Register the Shared Folder in Contacts on the Printer". is completes all
preparations for saving scanned images to the shared folder.
Related Information
&“Scanning to a Network Folder or FTP Server” on page 121
Registering from a Computer Using a Web Browser
You can register contacts from your computer by accessing the printer's conguration screen (Web Cong) from a
Web browser. You can continue working on the computer aer creating the shared folder.
You do not need to install any applications on the computer.
e following operations use Internet Explorer as an example.
1. Start Internet Explorer.
2. Enter the printer's IP address in Internet Explorer's address bar, and then press the Enter key.
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3. Click Continue to this website (not recommended).
4. If an administrator password is set on the printer, click Administrator Login and then log on as an
administrator by entering the password.
If an administrator password is not set on the printer, you do not need to perform this operation. Go to step 5.
5. Click Scan/Copy.
6. Click Contacts.
7. Select a number that has not been used, and then click Edit.
8. Enter necessary information, and then click Apply.
❏Name: Enter a name to display in the contacts list.
❏Index Word: Enter the index word used when searching in the contacts list.
❏Type: Select Network Folder (SMB).
❏Assign to Frequent Use: Set the address as a frequently used address. e group will be displayed on the top
screen when specifying the address.
❏Save to: Enter the network path of the shared folder.
❏User Name: Enter a user name to log on to the computer. (only when password is set on the computer)
❏Password: Enter a password corresponding to the user name.
9. A message is displayed saying that registration is complete. Close the Web browser.
is completes "Preparation 3: Register the Shared Folder in Contacts on the Printer". is completes all
preparations for saving scanned images to the shared folder.
Related Information
&“Scanning to a Network Folder or FTP Server” on page 121
Scanning to a Network Folder or FTP Server
You can save the scanned image to a specied folder on a network. You can specify the folder by entering a folder
path directly, but it may be easier if you register the folder information in the contacts list rst.
Note:
❏Before you use this feature, make sure the printer's Date/Time and Ti m e Dierence settings are correct. Access the menus
from Settings > General Settings > Basic Settings > Date/Time Settings.
❏You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Conrm
Recipient.
1. Place the originals.
Note:
If you want to scan multiple originals or make a 2-sided scan, place all of the originals on the ADF.
2. Tap Scan on the home screen.
3. Tap Network Folder/FTP.
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4. Specify the folder.
❏To select from frequently used addresses: Tap the icons displayed on the screen.
❏To enter the folder path directly: Tap Keyboard. Select Communication Mode, enter the folder path as the
Location (Required), and then make other folder settings.
Enter the folder path in the following format.
When using SMB as the communication mode: \\host name\folder name
When using FTP as the communication mode: p://host name/folder name
❏To select from the contacts list: Tap Contacts, select a contact, and then tap Close.
You can search for a folder from the contacts list. Enter the search keyword into the box at the top of the
screen.
Note:
You can print the history of the folder in which documents are saved by tapping .
5. Tap Scan Settings, and then check settings such as the save format, and change them if necessary.
Note:
Tap to save your settings as a preset.
6. Tap
x
.
Related Information
&“Managing Contacts” on page 58
&“Placing Originals” on page 52
&“Registering Your Favorite Settings as a Preset” on page 60
Destination Menu Options for Scanning to a Folder
Keyboard:
Open the Edit Location screen. Enter the folder path and set each item on the screen.
❏Communication Mode
Select the communication mode.
❏Location (Required)
Enter a folder path in which to save the scanned image.
❏User Name
Enter a user name for the specied folder.
❏Password
Enter a password for the specied folder.
❏Connection Mode
Select the connection mode.
❏Port Number
Enter a port number.
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Contacts:
Select a folder in which to save the scanned image from the contacts list. You do not need to make
location settings when you have selected a folder from the contacts list.
Scan Menu Options for Scanning to a Folder
Note:
e items may not be available depending on other settings you made.
Color Mode:
Select whether to scan in color or in monochrome.
File Format:
Select the format in which to save the scanned image.
❏Compression Ratio
Select how much to compress the scanned image.
❏PDF Settings
When you have selected PDF as the save format setting, use these settings to protect PDF les.
To create a PDF le that requires a password when opening, set Document Open Password. To
create a PDF le that requires a password when printing or editing, set Permissions Password.
Resolution:
Select the scanning resolution.
2-Sided:
Scan both sides of the original.
❏Orientation (Original)
Select the orientation of the original.
❏Binding(Original)
Select the binding direction of the original.
Scan Area:
Select the scan area. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
❏Orientation (Original)
Select the orientation of the original.
Original Type:
Select the type of your original.
Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
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❏Surround
Remove the shadows at the edge of the original.
❏Center
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
❏Erasing Position
Select the position to remove the punch holes.
❏Orientation (Original)
Select the orientation of the original.
File Name:
❏Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
❏Add Date:
Add the date to the le name.
❏Add Time:
Add the time to the le name.
Scanning to an Email
You can send scanned image les by email directly from the printer through a pre-congured email server.Before
using this feature, you need to congure the email server.
You can specify the email address by entering directly, but it may be easier if you register the email address in the
contacts list rst.
Note:
❏Before you use this feature, make sure the printer's Date/Time and Ti me D i e r e nc e settings are correct. Access the menus
from Settings > General Settings > Basic Settings > Date/Time Settings.
❏You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Conrm
Recipient.
1. Place the originals.
Note:
If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF.
2. Tap Scan on the home screen.
3. Tap Email.
4. Specify the addresses.
❏To select frequently used addresses: Tap the icons displayed on the screen.
❏To enter the email address manually: Tap Keyboard, enter the email address, and then tap OK.
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❏To select from the contacts list: Tap Contacts, select a contact or a group, and then tap Close.
You can search for the address from the contacts list. Enter the search keyword into the box at the top of the
screen.
❏To select from the history list: Tap History, select a contact, and then tap Close.
Note:
❏e number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10
addresses and groups.
If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the
groups into account.
❏Tap the address box at the top of the screen to display the list of selected addresses.
❏Tap to display or print the sending history, or change the email server settings.
5. Tap Scan Settings, and then check settings such as the save format, and change them if necessary.
Note:
Tap to save your settings as a preset.
6. Tap
x
.
Related Information
&“Using an Email Server” on page 71
&“Managing Contacts” on page 58
&“Placing Originals” on page 52
&“Registering Your Favorite Settings as a Preset” on page 60
Menu Options for Scanning to an Email
Note:
e items may not be available depending on other settings you made.
Color Mode:
Select whether to scan in color or in monochrome.
File Format:
Select the format in which to save the scanned image.
❏Compression Ratio
Select how much to compress the scanned image.
❏PDF Settings
When you have selected PDF as the save format setting, use these settings to protect PDF les.
To create a PDF le that requires a password when opening, set Document Open Password. To
create a PDF le that requires a password when printing or editing, set Permissions Password.
Resolution:
Select the scanning resolution.
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2-Sided:
Scan both sides of the original.
❏Orientation (Original)
Select the orientation of the original.
❏Binding(Original)
Select the binding direction of the original.
Scan Area:
Select the scan area. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
❏Orientation (Original)
Select the orientation of the original.
Original Type:
Select the type of your original.
Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround
Remove the shadows at the edge of the original.
❏Center
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
❏Erasing Position
Select the position to remove the punch holes.
❏Orientation (Original)
Select the orientation of the original.
Subject:
Enter a subject for the email in alphanumeric characters and symbols.
Attached File Max Size:
Select the maximum le size that can be attached to the email.
File Name:
❏Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
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❏Add Date:
Add the date to the le name.
❏Add Time:
Add the time to the le name.
Scanning to a Computer (Event Manager)
Note:
Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
1. Place the originals.
2. Select Scan on the home screen.
3. Select Computer.
4. Select on the top of the screen to select the computer to which you want to save the scanned images.
Note:
❏When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. You can display up to 20 computers on the printer's control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Select Select action to select how to save the scanned image to a computer.
❏Save as JPEG: Saves the scanned image in JPEG format.
❏Save as PDF: Saves the scanned image in PDF format.
❏Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email.
❏Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can
change the scan settings such as the scanning size, folder to save to, or save format.
6. Check other settings, and change them if necessary.
❏2-Sided: Select whether or not to scan both sides of the original.
❏Scan Size: Select the size for the scanned image.
7. Tap
x
.
Related Information
&“Placing Originals” on page 52
Making Custom Settings in Epson Event Manager
You can set the scan settings for Follow custom setting in Epson Event Manager.
See the Epson Event Manager help for details.
1. Start Epson Event Manager.
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2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.
3. Click Make Job Settings.
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4. Make scan settings on the Job Settings screen.
❏Edit Job Settings: Select Custom Action.
❏Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning
to set the items such as the resolution or the color for saving the scanned image.
❏Target Folder: Select the save folder for the scanned image.
❏Filename (Prex + Start Number): Change the settings for the le name you want to save.
❏File Format: Select the save format.
❏Launch Action: Select the action when scanning.
❏Test Settings: Starts test scanning using current settings.
5. Click OK to return to the main screen.
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6. Make sure that the Custom Action is selected on the Custom Action list.
7. Click Close to close Epson Event Manager.
Scanning to a Memory Device
You can save the scanned image to a memory device.
1. Insert a memory device into the printer's external interface USB port.
2. Place the originals.
Note:
If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF.
3. Tap Scan on the home screen.
4. Tap Memory Device.
5. Set items on Basic Settings such as the save format.
6. Tap Advanced, and then check settings, and change them if necessary.
Note:
Tap to save your settings as a preset.
7. Tap
x
.
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Related Information
&“Part Names and Functions” on page 15
&“Placing Originals” on page 52
&“Registering Your Favorite Settings as a Preset” on page 60
Basic Menu Options for Scanning to a Memory Device
Note:
e items may not be available depending on other settings you made.
B&W/Color:
Select whether to scan in color or in monochrome.
File Format:
Select the format in which to save the scanned image.
❏Compression Ratio
Select how much to compress the scanned image.
❏PDF Settings
When you have selected PDF as the save format setting, use these settings to protect PDF les.
To c re ate a PDF le that requires a password when opening, set Document Open Password. To
create a PDF le that requires a password when printing or editing, set Permissions Password.
Resolution:
Select the scanning resolution.
2-Sided:
Scan both sides of the original.
❏Orientation (Original)
Select the orientation of the original.
❏Binding(Original)
Select the binding direction of the original.
Scan Area:
Select the scan area. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
❏Orientation (Original)
Select the orientation of the original.
Original Type:
Select the type of your original.
Advanced Menu Options for Scanning to a Memory Device
Note:
e items may not be available depending on other settings you made.
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Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround
Remove the shadows at the edge of the original.
❏Center
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
❏Erasing Position
Select the position to remove the punch holes.
❏Orientation (Original)
Select the orientation of the original.
File Name:
❏Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
❏Add Date:
Add the date to the le name.
❏Add Time:
Add the time to the le name.
Scanning to the Cloud
You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See
the following Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
1. Make sure that you have made settings using Epson Connect.
2. Place the originals.
Note:
If you want to scan multiple originals or make a 2-sided scan, place all of the originals on the ADF.
3. Tap Scan on the home screen.
4. Tap Cloud.
5. Tap on the top of the screen, and then select a destination.
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6. Set items on Basic Settings such as the save format.
7. Tap Advanced, and then check settings, and change them if necessary.
Note:
Tap to save your settings as a preset.
8. Tap
x
.
Related Information
&“Placing Originals” on page 52
Basic Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
B&W/Color:
Select whether to scan in color or in monochrome.
JPEG/PDF:
Select the format in which to save the scanned image.
2-Sided:
Scan both sides of the original.
❏Orientation (Original)
Select the orientation of the original.
❏Binding(Original)
Select the binding direction of the original.
Scan Area:
Select the scan area. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
❏Orientation (Original)
Select the orientation of the original.
Advanced Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
Original Type:
Select the type of your original.
Density:
Select the contrast of the scanned image.
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Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
❏Surround
Remove the shadows at the edge of the original.
❏Center
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
❏Erasing Position
Select the position to remove the punch holes.
❏Orientation (Original)
Select the orientation of the original.
Scanning to a Computer (WSD)
Note:
❏ i s f e at u re i s o n ly av a i l ab l e f o r c o m pu t e r s r unn i ng Wind ows 1 0 / Wi n d ow s 8 . 1 / Wind ows 8 / Wi n d ow s 7 / Wi n d ow s Vi s t a .
❏If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
Note:
If you want to scan multiple originals, place all of the originals on the ADF.
2. Tap Scan on the home screen.
3. Tap Computer (WSD).
4. Select a computer.
5. Tap x.
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
❏e printer and the computer are connected to the network.
❏e printer driver is installed on the computer.
1. Turn the printer on.
2. Click start, and then click Network on the computer.
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3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
4. Click Your device is ready to use.
5. Check the message, and then click Close.
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6. Open the Devices and Printers screen.
❏Window s 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
❏Window s Vi s t a
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Scanning from a Computer
Authenticating Users on Epson Scan 2 when Using Access Control
When the access control function is enabled for a printer, you need to register a user name and password when
scanning using Epson Scan 2. If you do not know the password, contact your printer administrator.
1. Start Epson Scan 2.
2. On the Epson Scan 2 screen, make sure that your printer is selected in the Scanner list.
3. Select Settings from the Scanner list to open the Scanner Settings screen.
4. Click Access Control.
5. On the Access Control screen, enter the User Name and the Password for an account that has permission to
scan.
6. Click OK.
Scanning Using Epson Scan 2
You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are
suitable for text documents.
See the Epson Scan 2 help for an explanation of each setting item.
1. Place the original.
Note:
If you want to scan multiple originals, place them in the ADF.
2. Start Epson Scan 2.
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3. Make the following settings on the Main Settings tab.
❏Document Source: Select the source where the original is placed.
❏Scanning Side: Select the side of the original you want to scan when scanning from ADF.
❏Document Size: Select the size of the original you placed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
4. Make other scan settings if necessary.
❏You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
When you preview using the ADF, the original is ejected from the ADF. Place the ejected original again.
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❏On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏Remove Background: Remove the background of the originals.
❏Text Enhancement: You can make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale
or black and white.
❏reshold: You can adjust the border for monochrome binary (black and white).
❏Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Edge Fill: You can remove the shadow created around the scanned image.
❏Dual Image Output (Windows Only): You can scan once and save two images with dierent output
settings at the same time.
Note:
e items may not be available depending on other settings you made.
5. Set the le saving settings.
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❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
6. Click Scan.
Related Information
&“Placing Originals” on page 52
&“Application for Scanning Documents and Images (Epson Scan 2)” on page 217
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Connecting from Smart Device by Wi-Fi Direct
You need to connect the smart device to the printer to print from the smart device.
Wi-Fi Direct allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
c
Important:
When you connect from a smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is
connected to the same Wi-Fi network (SSID) as the smart device and the communication is established between
them. Since the smart device is automatically connected to the other connectable Wi-Fi network if the printer is
turned o, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the
printer's SSID for Wi-Fi Direct (Simple AP) connection from the smart device again.
1. Tap on the home screen.
2. Tap Wi - Fi D i r e c t .
3. Tap Start Setup.
If you have made Wi-Fi settings, the detailed connection information is displayed. Go to step 5.
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4. Tap Start Setup.
5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen,
select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the
printer's control panel using the smart device , and then go to Setup.
6. Enter the password displayed on the printer's control panel on the smart device.
7. Aer the connection is established, tap OK or Close on the printer's control panel.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
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AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DDisplays the scanning screen.
EDisplays the screen where you can make scan settings such as resolution.
FDisplays scanned images.
GStarts scanning.
HDisplays the screen where you can save scanned data to a smart device or Cloud services.
IDisplays the screen where you can send scanned data by email.
JDisplays the screen where you can print scanned data.
Scanning by Touching Smart Devices to the N-Mark
You can simply connect and scan by touching your smart device to the printer's N-Mark.
Make sure that you prepare the following before using this feature.
❏Enable the NFC function on your smart device.
Only Android 4.0 or later supports NFC. (Near Field Communication)
e location and NFC functions vary depending on the smart device. See the documentation provided with
your smart device for details.
❏Installed Epson iPrint on your smart device.
Touch your smart device to the printer's N-Mark to install it.
❏Enable the Wi-Fi Direct on your printer.
1. Place the originals in the printer.
2. Touch your smart device to the printer's N-Mark.
Note:
e printer may not be able to communicate with the smart device when there are obstacles such as metal between the
printer's N-Mark and the smart device.
Epson iPrint starts.
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3. Select the scan menu in Epson iPrint.
4. Touch the smart device to the printer's N-Mark again.
Scanning starts.
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Faxing
Setting Up a Fax
Connecting to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
❏VoIP phone line such as DSL or ber-optic digital service
❏Digital phone line (ISDN)
❏Some PBX telephone systems
❏When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
Connecting the Printer to a Phone Line
Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to
the printer, use a second RJ-11 (6P2C) phone cable.
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
Note:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap
if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
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Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Related Information
&“Making Settings for a PBX Phone System” on page 148
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the documentation provided with the modem or the adapter for more details.
Note:
If your DSL modem is not equipped with a built-in DSL lter, connect a separate DSL lter.
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Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
Note:
❏If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
❏If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of
rings your answering machine is set to answer a call.
1. Remove the cap from the EXT. port on the back of the printer.
2. Connect the phone device and the EXT. port with a phone cable.
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Note:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split
the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
3. Select Fax on the home screen.
4. Pick up the handset.
e connection is established when
x
(Send) is enabled as the following screen.
Related Information
&“Settings for the Answering Machine” on page 159
Making Basic Fax Settings
First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then congure the other
settings as necessary.
e Fax Setting Wizard is automatically displayed when the printer is turned on for the rst time. Once you have
made the settings, you do not need to make them again unless the connection environment is changed.
If an administrator has locked the settings, only the administrator can make the settings.
Making Basic Fax Settings Using the Fax Setting Wizard
Make basic settings by following the on-screen instructions.
1. Connect the printer to the phone line.
Note:
Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to the
phone line before starting the wizard.
2. Select Settings on the home screen.
3. Select General Settings > Fax Settings > Fax Setting Wizard.
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4. On the Fax Setting Wizard screen, tap Proceed.
e wizard begins.
5. On the fax header entry screen, enter the sender name such as your company name, and then tap OK.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
6. On the phone number entry screen, enter your fax number, and then tap OK.
7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings.
❏If you have subscribed to a distinctive ring service from your telephone company: Select Settings , and then
select the ring pattern to be used for incoming faxes.
- If you select All, go to step 8.
- If you select any other setting, Receive Mode is automatically set to Auto. Go to step 10.
❏If you do not need to set this option: Tap Skip, and then go to step 10.
Note:
❏Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you to
have several phone numbers on one phone line. Each number is assigned a dierent ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
❏Depending on the region, On and O are displayed as the DRD options. Select On to use the distinctive ring feature.
8. On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
❏When connected: Select Ye s, and then go to the next step.
❏When not connected: Select No, and then go to step 10. Receive Mode is set to Auto.
9. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
❏To rec eive automatical ly : Select Ye s . Receive Mode is set to Auto.
❏To receive manually: Select No. Receive Mode is set to Manual.
10. On the Proceed screen, check the settings you made, and then tap Proceed.
To correct or change settings, tap .
11. Select Start Checking to run the fax connection check, and when the screen prompts you to print the check
result, select Print.
A report of the check result that shows the connection status is printed.
Note:
❏If there are any errors reported, follow the instructions on the report to solve them.
❏If the Select Line Type screen is displayed, select the line type.
- When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
- When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the
Conrmation screen displayed. However, setting this to Do Not Detect may cause the printer to skip the rst digit of
a fax number when dialing and send the fax to the wrong number.
Related Information
&“Connecting the Printer to a Phone Line” on page 143
&“Making Settings for a PBX Phone System” on page 148
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&“Setting Receive Mode” on page 159
&“Menu Options for Fax Settings” on page 192
Making Basic Fax Settings Individually
You can make fax settings without using the fax setting wizard by selecting each setting menu individually. e
settings congured using the wizard can also be changed. For more details, see the list of menus in fax settings.
Related Information
&“Menu Options for Fax Settings” on page 192
Making Settings for a PBX Phone System
Make the following settings when using the printer in oces that use extensions and require external access codes,
such as 0 and 9, to get an outside line.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings.
3. Select Line Type, and then select PBX.
4. When sending a fax to an outside fax number using # (hash) instead of the actual external access code, select
the Access Code box, and then select Use.
e # entered instead of the actual access code, is replaced with the stored access code when dialing. Using #
helps avoid connection problems when connecting to an outside line.
Note:
You cannot send faxes to recipients in Contacts in which an external access code such as 0 or 9 is set.
If you have registered recipients in Contacts using an external access code such as 0 or 9, set the Access Code to Do Not
Use. Otherwise, you must change the code to # in Contacts.
5. Tap the Access Code input box, enter the external access code used for your phone system, and then tap OK.
e access code is stored in the printer.
Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources)
You can set the printer so that specic paper sources are not used for printing received documents and fax reports.
By default, all of the paper sources are enabled for fax printing. Use this feature if you do not want to use paper in a
specic paper source for fax printing.
1. Select Settings on the home screen.
2. Select General Settings > Printer Settings > Paper Source Settings > Auto Select Settings > Fax.
3. Tap each box of the paper source that you do not want to use for printing faxes.
e paper source setting is changed to O and is disabled for printing faxes.
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Making Information Settings to be Printed on Received Faxes
You can set to print reception information in the footer of the received fax, even if the sender has not set the
header information. e reception information includes the received date and time, sender's ID, reception ID
(such as " #001"), and page number (such as "P1"). When Split Page Settings is enabled, the split page number is
also included.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Print Settings, and then tap the Add Reception Information box to set this to On.
Related Information
&“Print Settings” on page 196
Making Settings to Print Received Faxes on 2-Sides
You can print multiple pages of received documents on both sides of the paper.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Print Settings, and then select 2-Sided.
4. Tap the 2-Sided box to set this to On.
5. In Binding Margin, select Short Side or Long Side.
6. Select OK.
Related Information
&“Print Settings” on page 196
Making Settings to Print Received Faxes by Splitting Pages
Make split page settings when the size of the received document is larger than the size of the paper loaded in the
printer.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings.
3. Select Print Settings > Split Page Settings > Delete Print Data Aer Split.
4. Select the options for deleting print data aer splitting.
❏If you select O, select OK and go to step 6.
❏If you select Delete Top or Delete Bottom, go to the next step.
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5. In reshold, set the threshold, and then select OK.
6. Select Overlap When Split.
7. Tap the Overlap When Split to set this to On.
8. In Overlapping Width, set the width, and then select OK.
Related Information
&“Print Settings” on page 196
Sending Faxes Using the Printer
Basic Fax Sending Operations
Send faxes in color or monochrome (B&W).
Note:
❏When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.
❏If you have enabled the Save Failure Data feature, failed faxes are saved, and you can resend them from .
Related Information
&“Send Settings” on page 193
Sending Faxes Using the Control Panel
You can send faxes by entering fax numbers for recipients by using the control panel. e printer automatically
dials the recipients and sends the fax.
Note:
❏When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.
❏You can reserve up to 50 monochrome fax jobs even while the phone line is in use for a voice call, sending another fax, or
receiving a fax. You can check or cancel reserved fax jobs from .
❏If the fax number is busy or there is some problem, the printer automatically redials aer one minute.
1. Place the originals.
Note:
You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may
not be able to send faxes even with less than 100 pages.
2. Select Fax on the home screen.
3. Specify the recipient.
You can send the same monochrome fax to up to 200 recipients including up to 199 groups in Contacts.
However, a color fax can only be sent to one recipient at a time.
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❏To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK.
- To add a pause (pause for three seconds during dialing), enter a hyphen(-).
- If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access
code at the beginning of the fax number.
❏To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you
want to send to has not been registered in Contacts yet, tap to register it.
❏To select from the sent fax history: Select Recent, and then select a recipient.
❏To select from the list on the Recipient tab: Select a recipient from the list registered in Settings > Contacts
Manager > Frequent.
Note:
❏When Direct Dialing Restrictions in Security Settings is set to On, you can only select fax recipients from the
contacts list or the sent fax history. You cannot manually enter a fax number.
❏To delete recipients you entered, display the list of recipients by tapping on the eld of a fax number or the number of
recipients on the LCD screen, select the recipient from the list, and then select Remove.
4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as
necessary.
Note:
❏To send 2-sided originals, enable ADF 2-Sided. However, you cannot send in color with this setting.
❏Tap (Presets) on the fax top screen to save the current settings and the recipients in Presets. Recipients may not
be saved depending on how you specied the recipients, such as entering a fax number manually.
5. Send the fax.
❏To send without checking the scanned document image: Tap
x
.
❏To scan, check the scanned document image, and then send (when sending a fax in monochrome only):
Tap on the fax top screen.
To send the fax as is, select Start Sending. Otherwise, cancel the preview by selecting Cancel, and then go
to step 3.
- : Moves the screen in the direction of the arrows.
- : Reduces or enlarges.
- : Moves to the previous or the next page.
Note:
❏You cannot send the fax in color aer previewing.
❏When Direct Send is enabled, you cannot preview.
❏When the preview screen is le untouched for 20 seconds, the fax is sent automatically.
❏e image quality of a sent fax may be dierent from what you previewed depending on the capability of the
recipient machine.
6. When sending is complete, remove the originals.
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Note:
❏If the fax number is busy or there is some problem, the printer automatically redials aer one minute.
❏To cancel sending, tap
y
.
❏It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer
is sending a fax in color, you cannot use the other features.
Related Information
&“Placing Originals” on page 52
&“Managing Contacts” on page 58
&“Registering Your Favorite Settings as a Preset” on page 60
&“Menu Options for Fax Mode” on page 189
&“Checking Fax Jobs” on page 187
&“Send Settings” on page 193
Sending Faxes Dialing from the External Phone Device
You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
a fax, or when the recipient's fax machine does not switch to the fax automatically.
1. Place the originals.
Note:
You can send up to 100 pages in one transmission.
2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
3. Select Fax on the home screen.
4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as
necessary.
5. When you hear a fax tone, tap
x
, and then hang up the handset.
Note:
When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
scanning and sending simultaneously. While sending the fax, you cannot use the other features.
6. When sending is complete, remove the originals.
Related Information
&“Placing Originals” on page 52
&“Fax Settings” on page 189
Sending Faxes After Conrming the Recipient's Status
You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating,
and transmitting. You can also use this feature when you want to receive a fax from a fax polling service by
following audio guidance.
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1. Place the originals.
2. Select Fax on the home screen.
3. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as
necessary. When you have nished making settings, select the Recipient tab.
4. Tap and then specify the recipient.
Note:
You can adjust the sound volume of the speaker.
5. When you hear a fax tone, select Send/Receive at the upper right corner of the LCD screen, and then select
Send.
Note:
When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the
printer operations.
6. Tap
x
.
7. When sending is complete, remove the originals.
Related Information
&“Placing Originals” on page 52
&“Sending Faxes Using the Control Panel” on page 150
&“Menu Options for Fax Mode” on page 189
Various Ways of Sending Faxes
Sending Many Pages of a Monochrome Document (Direct Send)
When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory.
erefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can
avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer
performs scanning and sending simultaneously. You can use this feature when there is only one recipient.
Select Fax on the home screen, select the Fax Settings tab, and then tap Direct Send to set this to On.
Related Information
&“Sending Faxes Using the Control Panel” on page 150
Sending a Fax Preferentially (Priority Send)
You can send an urgent document ahead of the other faxes waiting to be sent.
Select Fax on the home screen, select the Fax Settings tab, and then select Priority Send to set this to On.
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Note:
You cannot send your document preferentially while one of the following is in progress because the printer cannot accept
another fax.
❏Sending a monochrome fax with Direct Send enabled
❏Sending a color fax
❏Sending a fax using a connected telephone
❏Sending a fax sent from the computer
Related Information
&“Sending Faxes Using the Control Panel” on page 150
Sending Faxes in Monochrome at a Specied Time (Send Fax Later)
You can set to send a fax at a specied time. Only monochrome faxes can be sent when the time to send is
specied.
1. Select Fax on the home screen.
2. Specify the recipient.
3. Select the Fax Settings tab, and then select Send Fax Later.
4. Tap Send Fax Later to set this to On.
5. Tap the Time box, enter the time you want to send the fax, and then select OK.
6. Select OK to apply the settings.
Note:
To cancel the fax, cancel it from .
Related Information
&“Placing Originals” on page 52
&“Sending Faxes Using the Control Panel” on page 150
&“Fax Settings” on page 189
&“Checking Fax Jobs” on page 187
Sending a Fax with a Selected Header
You can send a fax with sender information that is suitable for the recipient. You need to register multiple headers
of sender information in advance in the printer by following the steps below.
Registering Multiple Headers for Sending Faxes
You can register up to 21 fax headers as sender information.
1. Select Settings on the home screen.
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2. Select General Settings > Fax Settings > Basic Settings.
3. Select Header.
4. Tap the You r P hone Num b er box, enter your phone number, and then select OK.
5. Select one of the boxes under the Fax Header list, enter the fax header information, and then tap OK.
Related Information
&“Basic Settings” on page 197
Sending a Fax with a Selected Header
When you send a fax, you can select header information for the recipient. To use this feature, you must register
multiple headers in advance.
1. Select Fax on the home screen.
2. Select Fax Settings > Add Sender Information.
3. Select where you want to add your sender information.
❏O: Sends a fax with no header information.
❏Outside of Image: Sends a fax with header information in the top white margin of the fax. is keeps the
header from overlapping with the scanned image, however, the fax received by the recipient may be printed
across two sheets depending on the size of the originals.
❏Inside of Image: Sends a fax with header information approximately 7 mm lower than the top of the
scanned image. e header may overlap with the image, however, the fax received by the recipient will not
be split into two documents.
4. Select the Fax Header eld, and then select the header you want to use.
5. Select one of the Additional Information options as necessary.
6. Select OK to apply the settings.
Related Information
&“Fax Settings” on page 189
Sending a Fax Notication
You can send an email containing information on the results of sending the fax.
Note:
To use this feature, you must do the followings in advance:
❏Make mail server settings in the printer
❏Register the email address to which you want to send the results
1. Select Fax on the home screen.
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2. Select Fax Settings > Notify Send Result.
3. Tap Notify Send Result to set this to On.
4. Tap Recipient, and then select the recipient who will receive the notication.
Sending a Fax and Backing Up the Data
When scanning a fax, you can automatically save the scanned document to the printer's memory. is feature is
available when:
❏sending a fax in monochrome
❏sending a fax using the Send Fax Later feature
❏sending a fax using the Batch Send feature
❏sending a fax using the Store Fax Data feature
Note:
Documents that fail to be sent can also be backed up to be sent later.
1. Select Fax on the home screen.
2. Select Fax Settings > Backup.
3. Tap Backup to set this to On.
4. Select Backup Destination, and then specify a recipient.
Related Information
&“Fax Settings” on page 189
Sending a Fax with a Subaddress(SUB) and Password(SID)
You can send a fax to the condential box or the relay box of the recipient's fax machine. Recipients can receive the
fax securely, or send the fax to specied forwarding destinations.
To use this feature, you must register the recipient with a subaddress and password to Contacts before you send
the fax.
Select Fax on the home screen. Select Contacts and select a recipient with a registered subaddress and password.
You can also select the recipient from Recent if it was sent with a subaddress and password.
Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)
Using the Polling Send feature, you can store up to 100 pages of a single document in monochrome for polling fax.
e stored document is sent upon request from another fax machine that has a polling receive feature.
Up to 10 bulletin boards are also available. Note that the fax machine of the recipient must support the subaddress/
password feature.
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Setting a Polling Send/Bulletin Board Box
1. Select Fax Box > Polling Send/Board from the home screen.
2. Select the box you want to use.
❏If you select the Polling Send box: Tap , and then go to next step.
If a password entry screen is displayed, enter the password.
❏If you select one of the boxes named Unregistered Bulletin Board: Enter all of the following to register the
box. If a password entry screen is displayed, enter the password.
- Enter a name in Name (Required).
- Enter a subaddress in Subaddress(SEP).
- Enter a password in Password(PWD).
3. Select the boxes such as Notify Send Result and make the appropriate settings as necessary.
Note:
If you set a password in Box Open Password, you will be asked to enter the password the next time you open the box.
4. Select OK.
To change or delete the box you registered, select Fax Box on the home screen, select the box you want to change
or delete, and then tap , and follow the on-screen instructions.
Storing a Document in the Polling Send/Bulletin Board Box
1. Select Fax Box on the home screen, and then select Polling Send/Board.
2. Select Polling Send or one of the bulletin board boxes that have already been registered.
If the password entry screen is displayed, enter the password to open the box.
3. Tap Add Document.
4. On the fax top screen that is displayed, check the fax settings, and then tap
x
to scan and store the document.
To check the document you stored, select Fax Box on the home screen, select the box containing the document
you want to check, and then tap Check Document. On the screen that is displayed, you can view, print or delete
the scanned document.
Related Information
&“Placing Originals” on page 52
&“Sending Faxes Using the Control Panel” on page 150
&“More” on page 191
&“Checking Fax Jobs” on page 187
Storing a Fax Without Specifying a Recipient (Store Fax Data)
You can store up to 100 pages of a single document in monochrome. is allows you to save the time spent
scanning the document when you need to send the same document frequently.
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1. Select Fax on the home screen.
2. Select (More).
3. Select Extended Fax, and then tap Store Fax Data to set this to On.
4. Tap Close until the fax top screen appears.
5. Tap
x
to store the document.
You can view the stored document. Select Fax Box on the home screen, select Stored Documents, and then tap the
le of the box containing the document you want to view. If you want to delete the document, tap on the right
of the box, and then follow the on-screen instructions.
Related Information
&“Placing Originals” on page 52
&“Sending Faxes Using the Control Panel” on page 150
&“More” on page 191
&“Checking Fax Jobs” on page 187
Sending Multiple Faxes to the Same Recipient at Once (Batch Send)
If there are multiple faxes waiting to be sent to the same recipient, you can set the printer to group them together to
send them at once. Up to ve documents (up to 100 pages in total) can be sent at one time. is helps you save on
connection fees by reducing the number of transmission times.
Select Settings on the home screen, select General Settings > Fax Settings > Send Settings, and then tap Batch
Send to make the setting to On.
Note:
❏Scheduled faxes are also grouped together when the recipient and the time to send the fax match.
❏Batch Send is not applied to the following fax jobs.
❏Monochrome fax with Priority Send enabled
❏Monochrome fax with Direct Send enabled
❏Color faxes
❏Faxes sent from the computer
Sending Dierent Size Documents Using ADF (Continuous Scan(ADF))
If you place dierent sized originals in the ADF, all of the originals are sent at the largest size among them. You can
send them in their original sizes by sorting and placing them by size, or placing them one by one.
Before placing originals, make the following setting.
Select Fax on the home screen, select the Fax Settings tab, and then tap Continuous Scan(ADF) to set this to On.
e printer stores the scanned documents, and sends as one document.
Note:
If you leave the printer untouched for 20 seconds aer prompted to set the next originals, the printer stops storing and starts
sending the document.
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Receiving Faxes on the Printer
Setting Receive Mode
You c an ma ke Receive Mode settings using the Fax Setting Wizard. When making fax setting for the rst time, we
recommend you to use the Fax Setting Wizard. If you want to change only the Receive Mode, follow the
instructions below.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings > Receive Mode.
3. Select the Receive Mode depending on your use.
c
Important:
If a phone is not connected, you must select Auto.
❏Using the phone line only for faxes:
Select Auto.
Automatically switches to receive faxes when the number of rings you set in Rings to Answer are complete.
Note:
We recommend setting Rings to Answer to as low a number as possible.
❏Using one phone line for phone calls and faxes (mainly for faxing):
Select Auto.
Automatically switches to receive faxes when the number of rings you set in Rings to Answer are reached.
Note:
You can make a voice call if you hang up the phone within the number of rings set in Rings to Answer.
❏Using one phone line for phone calls and faxes (mainly for phone calls):
Select Manual.
You can answer a phone call with an external phone device. When faxing, you can start receiving faxes
using the printer's control panel.
Note:
When making Remote Receive settings, you can start receiving faxes using only operations on the connected phone.
Related Information
&“Making Basic Fax Settings Using the Fax Setting Wizard” on page 146
&“Receiving Faxes Manually” on page 160
&“Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 160
Settings for the Answering Machine
You need settings to use an answering machine.
❏Set the Receive Mode of the printer to Auto.
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❏Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the
manuals that came with the answering machine for its settings.
e Rings to Answer setting may not be displayed depending on the region.
Related Information
&“Basic Settings” on page 197
Various Ways of Receiving Faxes
Receiving Faxes Manually
When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below
to receive faxes.
1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, select Fax on the home screen of the printer.
Note:
If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
3. Tap Send/Receive.
4. Select Receive.
5. Tap
x
, and then hang up the handset.
Related Information
&“Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources)” on page 148
&“Saving Received Faxes in the Inbox (Unconditional Save/Forward)” on page 163
Receiving Faxes Using a Connected Telephone (Remote Receive)
To receive a fax manually, you need to operate the printer aer you pick up the handset of the telephone. By using
the Remote Receive feature, you can start receiving a fax just by operating the phone.
e Remote Receive feature is available for telephones that support tone dialing.
Related Information
&“Receiving Faxes Manually” on page 160
Setting Up Remote Receive
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings > Remote Receive.
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3. Tap Remote Receive to set this to On.
4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then tap OK.
5. Select OK to apply the settings.
Using Remote Receive
1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, enter the start code using the telephone.
3. Aer conrming that the printer has started receiving the fax, hang up the handset.
Receiving Faxes by Polling (Polling Receive)
You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a
document from a fax information service. However, if the fax information service has an audio guidance feature
that you need to follow to receive a document, you cannot use this feature.
Note:
To receive a document from a fax information service that uses audio guidance, just dial the fax number using the On Hook
feature or the connected telephone, and operate the phone and the printer following the audio guidance.
1. Select Fax on the home screen.
2. Tap (More).
3. Select Extended Fax.
4. Tap the Polling Receive box to set this to On.
5. Tap Close, and then tap Close again.
6. Enter the fax number.
Note:
When Direct Dialing Restrictions in Security Settings is set to On, you can only select fax recipients from the contacts
list or the sent fax history. You cannot manually enter a fax number.
7. Tap
x
.
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 152
&“Sending Faxes Aer Conrming the Recipient's Status” on page 152
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Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD)
(Polling Receive)
By dialing to a sender, you can receive faxes from a board stored on sender's fax machine with a subaddress (SEP)
and password (PWD) feature. To use this feature, you need to register the contact with the subaddress (SEP) and
password (PWD) in the contact list in advance.
1. Select Fax on the home screen.
2. Select (More).
3. Select Extended Fax.
4. Tap Polling Receive to set this to On.
5. Tap Close, and then tap Close again.
6. Select Contacts, and then select the contact with the registered subaddress (SEP) and password (PWD) to
match the destination board.
7. Tap
x
.
Related Information
&“Managing Contacts” on page 58
Making Settings for Blocking Junk Faxes
You can block junk faxes.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax.
3. Select Rejection Fax and then enable the following options.
❏Rejection Number List: Rejects faxes that are in the Rejection Number List.
❏Fax Header Blank: Rejects faxes that have blank header information.
❏Unregistered Contacts: Rejects faxes that have not been registered in the contact list.
4. If you are using the Rejection Number List, tap , select Edit Blocked Number list, and then edit the list.
Related Information
&“Basic Settings” on page 197
Saving and Forwarding Received Faxes (Unconditional Save/
Forward)
You can set to save and forward received faxes from unspecied senders.
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Note:
You can use the Conditional Save/Forward feature to save or forward received faxes from a specied sender or at a
specied time.
e printer provides the following features to save and forward received faxes.
❏Saving in the printer's inbox
❏Saving in an external memory device
❏Saving on a computer
❏Forwarding to another fax machine, an email address, or to a shared folder on a network
Note:
❏e above features can be used at the same time. If you do use them all at the same time, received documents are saved to
the inbox, to an external memory device, on a computer, and forwarded to the specied destination.
❏When there are received documents that have not been read, saved or forwarded yet, the number of the unprocessed jobs
is displayed on the on the home screen.
Related Information
&“Saving Received Faxes in the Inbox (Unconditional Save/Forward)” on page 163
&“Saving Received Faxes in an External Memory Device (Unconditional Save/Forward)” on page 165
&“Receiving Faxes on a Computer” on page 178
&“Forwarding Received Faxes (Unconditional Save/Forward)” on page 165
&“Sending Email Notications on the Results of Processing Received Faxes (Unconditional Save/Forward)” on
page 167
&“Notication of Unprocessed Received Faxes” on page 187
Saving Received Faxes in the Inbox (Unconditional Save/Forward)
You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature,
received documents are not automatically printed. You can view them on the printer's LCD screen and print only
when needed.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the le size of saved documents, and
using of multiple fax saving features at a time.
Related Information
&“Setting to Save Received Faxes in the Inbox (Unconditional Save/Forward)” on page 163
&“Checking the Received Faxes on the LCD Screen (Unconditional Save/Forward)” on page 164
&“Using the Inbox” on page 181
Setting to Save Received Faxes in the Inbox (Unconditional Save/Forward)
1. Select Settings on the home screen.
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2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/
Forward.
If a message is displayed, check the content, and then tap OK.
3. Tap Save to Inbox to set this to On.
If a message is displayed, check the content, and then select OK.
4. Tap Close.
5. Select Common Settings.
6. Select Options when memory is full, and then select the option to use when the inbox is full.
❏Receive and print faxes: e printer prints all received documents that cannot be saved in the Inbox.
❏Reject incoming faxes: e printer does not answer incoming fax calls.
7. You can set a password for the inbox. Select Inbox Password Settings, and then set the password. Tap Close
aer setting the password.
Note:
You cannot set a password when Receive and print faxes is selected.
Checking the Received Faxes on the LCD Screen (Unconditional Save/Forward)
1. Select Fax Box on the home screen.
Note:
When there are received faxes that have not been read, the number of unread documents is displayed on the on the
home screen.
2. Select Inbox/Condential > Inbox.
3. If the inbox has been password protected, enter the inbox password or the administrator password.
4. Select the fax you want to view from the list.
e contents of the fax are displayed.
❏: Rotates the image to the right by 90 degrees.
❏: Moves the screen in the direction of the arrows.
❏: Reduces or enlarges.
❏: Moves to the previous or the next page.
❏Displays menus such as save and forward.
❏To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display
the icons.
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5. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions.
c
Important:
If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have
already read or printed.
Related Information
&“Notication of Unprocessed Received Faxes” on page 187
&“Menu Options for Fax Settings” on page 192
Saving Received Faxes in an External Memory Device (Unconditional Save/
Forward)
You can set to convert received documents into PDF format and save them in an external memory device
connected to the printer. You can also set to automatically print the documents while saving them in the memory
device.
c
Important:
Received documents are saved in the printer's memory temporarily before the documents are saved in the memory
device connected to the printer. Because a memory full error disables sending and receiving faxes, keep the memory
device connected to the printer. e number of documents that have saved in the printer's memory temporarily is
displayed on the on the home screen.
1. Connect an external memory device to the printer.
2. Select Settings on the home screen.
3. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/
Forward.
If a message is displayed, check the content, and then select OK.
4. Select Save to Memory Device.
5. Select Yes . To print the documents automatically while saving them in the memory device, select Ye s an d
Print.
6. Check the message that is displayed, and then tap Create.
A folder for saving received documents is created in the memory device.
Related Information
&“Notication of Unprocessed Received Faxes” on page 187
Forwarding Received Faxes (Unconditional Save/Forward)
You can set to forward received documents to another fax machine, or convert the documents into PDF format
and forward them to a shared folder on a network or to an email address. Forwarded documents are deleted from
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the printer. First register the forwarding destinations to the contacts list. To forward to an email address, you also
need to congure the email server settings.
Note:
❏Color documents cannot be forwarded to another fax machine. ey are processed as documents that failed to be
forwarded.
❏Before you use this feature, make sure the printer's Date/Time and Ti m e Dierence settings are correct. Access the menus
from Settings > General Settings > Basic Settings > Date/Time Settings.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/
Forward.
If a message is displayed, check the content, and then select OK.
3. Select Forward.
4. Select Yes . To print the documents automatically while forwarding them, select Ye s and Pr i n t.
5. Tap Add Entry.
6. Select forwarding destinations from the contacts list.
Note:
You can specify up to ve forwarding destinations.
7. When you have nished selecting forwarding destinations, tap Close.
8. In Options When Forwarding Failed, select whether to print received documents or save them in the
printer's inbox when forwarding fails.
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Important:
When the inbox is full, sending and receiving faxes is disabled. You should delete the documents from the inbox
once they have been checked. e number of documents that have failed to be forwarded is displayed on the
on the home screen, in addition to other unprocessed jobs.
9. Select OK.
If a message is displayed, check the content, and then select OK.
10. Tap Close.
11. When forwarding to an email address, you can specify a subject for the email. Tap Common Settings, tap the
box under Forward Settings, and then enter the subject.
Note:
❏If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend
that you test if you can send a scanned image to the destination in the scan mode. Select Scan > Email, or Scan >
Network Folder/FTP from the home screen, select the destination, and then start scanning.
❏You can set to receive a new fax notication on a Windows computer when received documents are saved to a shared
folder on a network. Use FAX Utility to make the settings. For details, see the help of FAX Utility.
Related Information
&“Receive Settings” on page 193
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&“Managing Contacts” on page 58
&“Scanning to a Network Folder or FTP Server” on page 121
&“Scanning to an Email” on page 124
&“Checking the Received Faxes on the LCD Screen (Unconditional Save/Forward)” on page 164
&“Notication of Unprocessed Received Faxes” on page 187
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 219
Sending Email Notications on the Results of Processing Received Faxes
(Unconditional Save/Forward)
You can send an email containing the results of processing the received fax.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/
Forward.
If a message is displayed, check the content, and then select OK.
3. Select Email Notications.
4. Enable the following options as necessary.
Note:
e following options can be used at the same time.
❏Notify on Receive: sends emails to the recipient when the printer has nished receiving faxes.
❏Notify on Print: sends emails to the recipient when the printer has nished printing received faxes.
❏Notify on Save: sends emails to the recipient when the printer has nished saving received documents to
the memory device.
❏Notify on Forward: sends emails to the recipient when the printer has nished forwarding received faxes.
5. Tap the box under Recipient.
6. Select a recipient from the contacts list.
Note:
You can specify one recipient only. Tap the check mark to select the recipient. Tap the mark again to clear the selection.
7. When you have nished selecting the recipient, tap Close.
8. Select OK to apply the settings.
Saving and Forwarding Received Faxes from a Specied Sender or
at a Specied Time (Conditional Save/Forward)
You can set to save and forward received faxes from a specied sender or at a specied time. To save and forward
received faxes, set the conditions for saving and forwarding received faxes in advance.
Note:
You can use the Unconditional Save/Forward feature to save or forward received faxes from an unspecied sender.
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❏Saving in the inbox or the condential box
❏Saving in an external memory device
❏Forwarding to another fax machine, an email address, or to a shared folder on a network
Note:
❏e above features can be used at the same time. If you do use them all at the same time, received documents are saved to
the inbox or condential box, to an external memory device, and forwarded to the specied destination.
❏When there are received documents that have not been read, saved or forwarded yet, the number of the unprocessed jobs
is displayed on the .
Related Information
&“Saving Received Faxes in the Inbox or the Condential Box (Conditional Save/Forward)” on page 168
&“Saving Received Faxes in an External Memory Device (Conditional Save/Forward)” on page 170
&“Forwarding Received Faxes (Conditional Save/Forward)” on page 172
&“Sending Email Notications on the Results of Processing Received Faxes (Conditional Save/Forward)” on
page 174
&“Notication of Unprocessed Received Faxes” on page 187
Saving Received Faxes in the Inbox or the Condential Box (Conditional Save/
Forward)
You can set to save received faxes in the printer's inbox and condential box. You can save up to 100 documents in
total.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the le size of saved documents, and
using of multiple fax saving features at a time.
Related Information
&“Setting to Save Received Faxes in the Inbox and Condential Box (Conditional Save/Forward)” on page 168
&“Checking the Received Faxes on the LCD Screen (Conditional Save/Forward)” on page 170
&“Using the Inbox” on page 181
&“Using the Condential Box” on page 182
Setting to Save Received Faxes in the Inbox and Condential Box (Conditional Save/Forward)
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings.
3. Tap on an unregistered box under Conditional Save/Forward.
4. Select a Name box and enter the name you want to register.
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5. Select the Condition(s) box to make a condition setting.
❏Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item,
the printer saves and forwards the received faxes.
Select the Sender Fax Number match condition and enter the fax number (max. 20 digits) by selecting the
Fax Number box.
❏Subaddress(SUB) perfect match: If the subaddress (SUB) is a perfect match, the printer saves and forwards
the received faxes.
Enable the Subaddress(SUB) perfect match setting and enter the password by selecting the
Subaddress(SUB) box.
❏Password(SID) perfect match: If the password (SID) is perfectly matched, the printer saves and forwards
the received faxes.
Enable the Password(SID) perfect match setting and input the password by selecting the Password(SID)
box.
❏Receiving Time: e printer saves and forwards received faxes during the specied time period.
Enable the Receiving Time setting, and then set the time in Start Time and End Time.
6. Select Save/Forward Destination box.
7. Select Save to Fax Box.
8. Tap Save to Fax Box to set this to On.
9. Select the box in which to save the document.
Note:
If the inbox or the condential box has been password protected, enter the password.
10. Select OK three times to return to the Save/Forward Settings screen.
11. Select the registered box for which you made a condition setting, and then tap Enable.
12. Select Common Settings.
13. Select Options when memory is full, and then select the option to use when the inbox is full.
❏Receive and print faxes: e printer prints all received documents that cannot be saved in the Inbox.
❏Reject incoming faxes: e printer declines incoming fax calls.
14. You can set a password for the inbox if necessary. Select Inbox Password Settings and setup the password. Tap
Close aer setting the password.
Note:
You cannot set a password if you selected Receive and print faxes.
Related Information
&“Save/Forward Settings” on page 193
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Checking the Received Faxes on the LCD Screen (Conditional Save/Forward)
1. Select Fax Box on the home screen.
Note:
When there are received faxes that have not been read, the number of unread documents is displayed on the on the
home screen.
2. Select Inbox/Condential.
3. Select the inbox or the condential box you want to view.
4. If the inbox, or the condential box has been password protected, enter the inbox password, the condential
box password, or the administrator password.
5. Select the fax you want to view from the list.
e contents of the fax are displayed.
❏: Rotates the image to the right by 90 degrees.
❏: Moves the screen in the direction of the arrows.
❏: Reduces or enlarges.
❏: Moves to the previous or the next page.
❏: Displays menus such as save and forward.
❏To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display
the icons.
6. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions.
c
Important:
If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have
already read or printed.
Related Information
&“Notication of Unprocessed Received Faxes” on page 187
&“Menu Options for Fax Settings” on page 192
Saving Received Faxes in an External Memory Device (Conditional Save/
Forward)
You can set to convert received documents into PDF format and save them in an external memory device
connected to the printer.
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Important:
Received documents are saved in the printer's memory temporarily before the documents are saved in the memory
device connected to the printer. Because a memory full error disables sending and receiving faxes, keep the memory
device connected to the printer. e number of documents that have saved in the printer's memory temporarily is
displayed on the on the home screen.
1. Connect an external memory device to the printer.
2. Select Settings on the home screen.
3. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings.
4. Tap on an unregistered box under Conditional Save/Forward.
5. Select the Name box and enter the name you want to register.
6. Select the Condition(s) to make a condition setting.
❏Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item,
the printer saves and forwards the received faxes.
Select Sender Fax Number match condition and enter the fax number (max. 20 digits) by selecting the Fax
Number box.
❏Subaddress(SUB) perfect match: If the subaddress (SUB) is a perfect match, the printer saves and forwards
the received faxes.
Enable the Subaddress(SUB) perfect match setting and enter the password by selecting the
Subaddress(SUB) box.
❏Password(SID) perfect match: If the password (SID) is perfectly matched, the printer saves and forwards
the received faxes.
Enable the Password(SID) perfect match setting and input the password by selecting the Password(SID)
box.
❏Receiving Time: e printer saves and forwards received faxes during the specied time period.
Enable the Receiving Time setting and then set the time in Start Time and End Time.
7. Select Save/Forward Destination box.
8. Select Save to Memory Device.
9. Tap the Save to Memory Device box to set this to On.
10. Check the message displayed on the screen, and then select Create.
A folder to save received documents is created in the memory device.
11. Tap OK three times to return to the Save/Forward Settings screen.
12. Select the registered box for which you made a condition setting, and then tap Enable.
Related Information
&“Notication of Unprocessed Received Faxes” on page 187
&“Save/Forward Settings” on page 193
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Forwarding Received Faxes (Conditional Save/Forward)
You can set to forward received documents to another fax machine, or convert the documents into PDF format
and forward them to a shared folder on a network or to an email address. Forwarded documents are deleted from
the printer. First register the forwarding destinations to the contacts list. To forward to an email address, you also
need to congure the email server settings.
Note:
❏Color documents cannot be forwarded to another fax machine. ey are processed as documents that failed to be
forwarded.
❏Before you use this feature, make sure the printer's Date/Time and Ti me D i e r e nc e settings are correct. Access the menus
from Settings > General Settings > Basic Settings > Date/Time Settings.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings.
3. Tap on an unregistered box under Conditional Save/Forward.
4. Select the Name box and enter the name you want to register.
5. Select the Condition(s) box to make a condition setting.
❏Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item,
the printer saves and forwards the received faxes.
Select the Sender Fax Number match condition and enter the fax number (max. 20 digits) by selecting the
Fax Number box.
❏Subaddress(SUB) perfect match: If the subaddress (SUB) is a perfect match, the printer saves and forwards
the received faxes.
Enable the Subaddress(SUB) perfect match setting and enter the password by selecting the
Subaddress(SUB) box.
❏Password(SID) perfect match: If the password (SID) is perfectly matched, the printer saves and forwards
the received faxes.
Enable the Password(SID) perfect match setting and input the password by selecting the Password(SID)
box.
❏Receiving Time: e printer saves and forwards received faxes during the specied time period.
Enable the Receiving Time setting and then set the time in Start Time and End Time.
6. Select the Save/Forward Destination box.
7. Select Forward.
8. Tap Forward to set this to On.
9. Select Add Entry.
10. Select forwarding destinations from the contacts list.
Note:
You can specify one forwarding destination only.
11. When you have nished selecting the forwarding destination, tap Close.
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12. Check that the forwarding destination you selected is correct, and then select Close.
13. In Options When Forwarding Failed, select whether to print received documents or save them in the
printer's inbox when forwarding fails.
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Important:
When the inbox is full, sending and receiving faxes is disabled. You should delete the documents from the inbox
once they have been checked. e number of documents that have failed to be forwarded is displayed on the
on the home screen, in addition to other unprocessed jobs.
14. Select OK three times to return to the Save/Forward Settings screen.
15. Select the registered box for which you made a condition setting, and then select Enable.
16. When forwarding to an email address, you can specify a subject for the email. Select Common Settings, tap
the box under Forward Settings, and then enter the subject.
Note:
❏If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend
that you test if you can send a scanned image to the destination in the scan mode. Select Scan > Email, or Scan >
Network Folder/FTP from the home screen, select the destination, and then start scanning.
❏You can set to receive a new fax notication on a Windows computer when received documents are saved to a shared
folder on a network. Use FAX Utility to make the settings. For details, see the help of FAX Utility.
Related Information
&“Save/Forward Settings” on page 193
&“Managing Contacts” on page 58
&“Scanning to a Network Folder or FTP Server” on page 121
&“Scanning to an Email” on page 124
&“Checking the Received Faxes on the LCD Screen (Conditional Save/Forward)” on page 170
&“Notication of Unprocessed Received Faxes” on page 187
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 219
Printing Received Faxes (Conditional Save/Forward)
You can set to print received documents that meet conditions for saving or forwarding.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings.
3. Tap on an unregistered box under Conditional Save/Forward.
4. Select the Name box and enter the name you want to register.
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5. Select the Condition(s) box to make a condition setting.
❏Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item,
the printer saves and forwards the received faxes.
Select Sender Fax Number match condition and enter the fax number (max. 20 digits) by selecting the Fax
Number box.
❏Subaddress(SUB) perfect match: If the subaddress (SUB) is a perfect match, the printer saves and forwards
the received faxes.
Enable the Subaddress(SUB) perfect match setting and enter the password by selecting the
Subaddress(SUB) box.
❏Password(SID) perfect match: If the password (SID) is perfectly matched, the printer saves and forwards
the received faxes.
Enable the Password(SID) perfect match setting and input the password by selecting the Password(SID)
box.
❏Receiving Time: e printer saves and forwards received faxes during the specied time period.
Enable the Receiving Time setting and then set the time in Start Time and End Time.
6. Select OK, and then tap Close.
7. Select Save/Forward Destination box.
8. Tap Print to set this to On.
9. Select OK twice to return to the Save/Forward Settings screen.
10. Select the registered box for which you made a condition setting, and then tap Enable.
Related Information
&“Save/Forward Settings” on page 193
&“Print Settings” on page 196
Sending Email Notications on the Results of Processing Received Faxes
(Conditional Save/Forward)
You can send an email containing the results of processing the received fax.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings.
3. Select the registered box by tapping under Conditional Save/Forward.
4. Select Email Notications.
5. Enable the following options as necessary.
Note:
e following options can be selected at the same time.
❏Notify on Receive: send email to the recipient when the printer has nished receiving the fax.
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❏Notify on Print: send email to the recipient when the printer has nished printing the received fax.
❏Notify on Save: send email to the recipient when the printer has nished saving the received document to
the memory device.
❏Notify on Forward: send email to the recipient when the printer has nished forwarding the received fax.
6. Tap the box under Recipient.
7. Select a recipient from the contacts list.
Note:
You can specify one recipient only.
8. When you have nished selecting the recipient, tap Close.
9. Select OK twice to return to the Save/Forward Settings screen.
Related Information
&“Save/Forward Settings” on page 193
Sending a Fax from a Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver.
Note:
To install the FAX Utility, use the EPSON Soware Updater. See Related Information below for details. For Windows users,
you can install using the soware disc supplied with the printer.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 222
&“Installing the Latest Applications” on page 223
Sending Documents Created Using an Application (Windows)
By selecting a printer fax from the Print menu of an application like Microso Word or Excel, you can directly
transmit data such as documents, drawings, and tables you have created, with a cover sheet.
Note:
e following explanation uses Microso Word as an example. e actual operation may dier depending on the
application you use. For details, see the application’s help.
1. Using an application, create a document to transmit by fax.
2. Click Print from the File menu.
e application’s Print window appears.
3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the fax sending
settings. Next, click Print.
e Recipient Settings screen of Fax Utility is displayed.
❏Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more.
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❏You cannot use functions such as Print to File that change the output port.
❏You may transmit up to 100 pages including cover sheet in one fax transmission.
Note:
❏Click Printer Properties if you want to specify Paper Size, Orientation, Color, Image Quality, or Character
Density. For details, see the PC-FAX driver help.
❏When transmitting for the rst time, a window for registering your information is displayed. Enter the necessary
information and click OK.
❏FAX Utility uses Nickname to manage fax jobs internally. It is not placed in the cover sheet.
4. Specify a recipient and click Next .
❏Specifying a recipient (name, fax number and so on) directly:
Click the Manual Dial tab, enter the necessary information and click Add. e recipient is added to the
Recipient List displayed in the upper part of the window.
Note:
❏If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from related information link below.
❏If you have selected "Enter fax number twice" in the Option settings on the Fax Utility main screen, you need to
enter the same number again when you click Add or Next.
❏Selecting a recipient (name, fax number and so on) from the phone book:
If the recipient is saved in the phone book, click the Phone Book tab. Select the recipient from the list and
click Add. e recipient is added to the Recipient List displayed in the upper part of the window.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from related information link below.
5. Specify the content of the cover sheet.
To attach a cover sheet, select one of the samples from Cover Sheet. Enter the Subject and Message, and then
click Next. Note that there is no function to create an original cover sheet or to add an original cover sheet to
the list.
If you do not want to attach a cover sheet, select No cover sheet from Cover Sheet.
Note:
❏Click Cover Sheet Formatting if you want to change the order of the items on the cover sheet. You can select the
cover sheet size in Paper Size. You can also select a cover sheet at a dierent size to the document being transmitted.
❏Click Font if you want to change the font used for the text on the cover sheet.
❏Click Sender Settings if you want to change the sender information.
❏Click Detailed Preview if you want to check the cover sheet with the subject and the message you entered.
6. Check the transmission content and click Send.
Make sure the name and fax number of the recipient are correct before transmitting. Click Preview to preview
the cover sheet and document to transmit.
Once transmission starts, a window displaying the transmission status appears.
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Note:
❏To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel.
❏If an error occurs during transmission, the Communication Error window appears. Check the error information
and retransmit.
❏e Fax Status Monitor screen (the screen mentioned above where you can check the transmission status) is not
displayed if Display Fax Status Monitor During Transmission is not selected in the Optional Settings screen of the
Fax Utility main screen.
Sending Documents Created Using an Application (Mac OS)
By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data
such as documents, drawings, and tables, you have created.
Note:
e following explanation uses Text Edit, a standard Mac OS application as an example.
1. Create the document you want to send by fax in an application.
2. Click Print from the File menu.
e application’s Print window is displayed.
3. Select your printer (fax name) in Name, click
d
to display the detailed settings, check the print settings, and
then click OK.
4. Make settings for each item.
❏Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent.
❏You can send up to 100 pages in one fax transmission.
Note:
e page size of documents you can send is the same as the paper size you can fax from the printer.
5. Select Fax Settings from the popup menu, and then make settings for each item.
See the PC-FAX driver's help for explanations on each setting item.
Click at the bottom le of the window to open the PC-FAX driver's help.
6. Select the Recipient Settings menu, and then specify the recipient.
❏Specifying a recipient (name, fax number, and so on) directly:
Click the Add item, enter the necessary information, and then click . e recipient is added to the
Recipient List displayed in the upper part of the window.
If you have selected "Enter fax number twice" in the PC-FAX driver settings, you need to enter the same
number again when you click .
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
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❏Selecting a recipient (name, fax number, and so on) from the phone book:
If the recipient is saved in the phone book, click . Select the recipient from the list, and then click Add
> OK.
If your fax connection line requires a prex code, enter External Access Prex.
Note:
If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact
prex code, enter # (hash). For details, see Line Type in Basic Settings from Related Information link below.
7. Check the recipient settings, and then click Fax.
Sending starts.
Make sure the name and fax number of the recipient are correct before transmitting.
Note:
❏If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data,
and then click Delete.
❏If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on
the Fax Transmission Record screen.
❏Mixed paper size documents may not be sent correctly.
Receiving Faxes on a Computer
You can receive faxes and save them as PDF les to the computer connected to the printer. e FAX Utility comes
with features including how to specify a folder to save the faxes. Install the FAX Utility before using this feature.
Note:
You can use one of the following methods to install the FAX Utility.
❏Using the EPSON Soware Updater (application for updating soware)
❏Using the disc supplied with your printer. (Windows users Only )
c
Important:
❏When receiving faxes from the computer, select Auto in the printer's fax receiving setting.
❏e computer set to receive faxes should always be on. Received documents are saved in the printer's memory
temporarily before the documents are saved on the computer. If you turn o the computer, the printer's memory
might become full as it cannot send the documents to the computer.
❏e number of documents that have been temporarily saved to the printer’s memory are displayed on the on
the home screen.
❏To read the received faxes, you need to install a PDF viewer such as Acrobat Reader in the computer.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 222
Setting to Save a Received Fax on a Computer
You can make received fax settings by using the FAX Utility. Install the FAX Utility on the computer in advance.
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For details, see Basic Operations in the FAX Utility help (displayed on the main window).
Note:
You can receive faxes and print faxes at the same time.
Related Information
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 219
Receiving Faxes on a Computer and Printing from the Printer
As well as making settings to save received faxes on a computer, follow the steps below on the printer.
1. Select Settings > General Settings > Fax Settings > Receive Settings.
2. Select Save/Forward Settings > Unconditional Save/Forward > Save to Computer > Yes a n d Pr int .
Related Information
&“Setting to Save a Received Fax on a Computer” on page 178
&“Receive Settings” on page 193
Canceling Received Faxes on the Computer
To cancel saving faxes on the computer, change the settings on the printer.
Note:
You can also change the settings using the FAX Utility. However, if there are any faxes that have not been saved to the
computer, the feature does not work.
1. Select Settings > General Settings > Fax Settings > Receive Settings.
2. Select Save/Forward Settings > Unconditional Save/Forward > Save to Computer > No.
Related Information
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 219
&“Receive Settings” on page 193
Checking for New Faxes (Windows)
By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes,
and whether or not there are any new faxes using the fax icon on the Windows task bar. By setting up the computer
to display a notication when new faxes are received, a notication screen pops up near the Windows system tray,
and you can check the new faxes.
Note:
❏Received fax data saved to the computer is removed from the printer's memory.
❏You need Adobe Reader to view the received faxes because they are saved as PDF les.
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Using the Fax Icon on the Windows Task Bar
You can check for new faxes and the operation status by using the fax icon displayed on the Windows taskbar.
1. Check the icon.
❏: Standing by.
❏: Checking for new faxes.
❏: Importing new faxes is complete.
2. Right-click the icon, and then click Open the received fax folder.
e received fax folder is displayed. Check the date and the sender in the le name, and then open the PDF
le.
While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check
new faxes.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
Using the Notication Window
When you set to notify you the new faxes exist, a notication window is displayed near the task bar for each the
fax.
1. Check the notication screen displayed on your computer screen.
Note:
e notication screen disappears if no operation is performed for a given length of time. You can change the
notication settings such as the display time.
2. Click anywhere in the notication screen, except for the button.
e folder you specied to save new faxes opens. Check the date and the sender in the le name, and then
open the PDF le.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number)
Checking for New Faxes (Mac OS)
You can check for new faxes using one of the following methods. is is available only on computers set to "Save"
(save faxes on this computer).
❏Open the received fax folder (specied in Received Fax Output Settings.)
❏Open the Fax Receive Monitor and click Check new faxes.
❏Notication that new faxes have been received
Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility,
the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived.
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Open the Received Fax Folder from Received Fax Monitor
You can open the save folder from the computer specied to receive faxes when selecting "Save" (save faxes on this
computer).
1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor.
2. Select the printer and click Open folder, or double click the printer.
3. Check the date and the sender in the le name, and then open the PDF le.
Note:
Received faxes are automatically renamed using the following naming format.
YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number)
Information sent from the sender is displayed as the sender's number. is number may not be displayed depending on
the sender.
Using the Fax Box Features
e Fax Box is made up of ve boxes.
❏Inbox: Saves the received document.
❏Condential Box: Saves the received document. You can receive condential faxes by specifying a document
storage destination using the Conditional Save/Forward setting.
❏Stored Documents Box: Stores the document to be sent.
❏Polling Send Box: Stores the document for polling send.
❏Board Box: Stores the document for selective polling send.
Related Information
&“Using the Inbox” on page 181
&“Using the Condential Box” on page 182
&“Using the Stored Documents Box” on page 183
&“Using the Polling Send Box” on page 184
&“Using the Board Box” on page 185
Using the Inbox
You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved in the inbox and the
condential box in total. If you use this feature, received documents are not automatically printed. You can view
them on the printer's LCD screen and print only when needed.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the le size of saved documents, and
using of multiple fax saving features at a time.
Related Information
&“Saving Received Faxes in the Inbox (Unconditional Save/Forward)” on page 163
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&“Checking the Received Documents in the Inbox” on page 182
&“Making Settings for the Inbox” on page 182
Checking the Received Documents in the Inbox
You can check the received documents stored in the printer's inbox.
1. Select Fax Box on the home screen.
2. Select Inbox/Condential.
3. Select the Inbox box.
4. Select the fax you want to check.
e content of the document is displayed.
Making Settings for the Inbox
When there is a received document in the inbox, you can print, save to a memory device, delete the document, or
setup a password setting for the inbox. When there are no documents in the inbox, you can only setup a password.
1. Select Fax Box on the home screen.
2. Select Inbox/Condential.
3. Select the Inbox box.
4. Tap .
5. Select the menu you want to use, and then follow the on-screen instructions.
Using the Condential Box
You can set to save received faxes in the printer's condential box. Up to 100 documents can be saved in the inbox
and the condential box in total.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the le size of saved documents, and
using of multiple fax saving features at a time.
Related Information
&“Saving Received Faxes in the Inbox or the Condential Box (Conditional Save/Forward)” on page 168
&“Checking the Received Documents in the Condential Box” on page 182
&“Making Settings for the Condential Box” on page 183
Checking the Received Documents in the Condential Box
You can check the received documents stored in the printer's condential box.
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1. Select Fax Box on the home screen.
2. Select Inbox/Condential.
3. Select the condential box you want to check.
4. Select the fax you want to check.
e content of the document is displayed.
Making Settings for the Condential Box
When there is a document in the condential box, you can print, save to a memory device, or delete the document,
setup a password, or clear the condential box settings. When there are no documents in the condential box, you
can only setup a password and clear the condential box settings.
1. Select Fax Box on the home screen.
2. Select Inbox/Condential.
3. Select the condential box you want to set.
4. Tap .
5. Select the item you want to use, and then follow the on-screen instructions.
Using the Stored Documents Box
You can store 10 documents (up to 100 monochrome pages per document) in the printer's stored documents box.
Note:
Saving 10 documents may not be possible depending on the usage conditions such as the le size of stored documents.
Related Information
&“Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 157
&“Checking the Documents in the Stored Documents Box” on page 183
&“Making Settings for the Stored Documents Box” on page 184
Checking the Documents in the Stored Documents Box
You can check the documents stored in the printer's stored documents box.
1. Select Fax Box on the home screen.
2. Select Stored Documents.
3. Select the document you want to check.
e content of the document is displayed.
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Making Settings for the Stored Documents Box
You can also print, save to a memory device, or delete the document saved in the stored documents box, and setup
a password for opening the box.
1. Select Fax Box on the home screen.
2. Select Stored Documents.
3. Tap .
4. Select the menu you want to use, and then follow the on-screen instructions.
Using the Polling Send Box
You can store up to 100 pages of a single document in monochrome in the printer's polling send box.
Related Information
&“Setting a Polling Send/Bulletin Board Box” on page 157
&“Storing a Document in the Polling Send/Bulletin Board Box” on page 157
&“Checking the Documents in the Polling Send Box” on page 184
&“Making Settings for the Polling Send Box” on page 184
Checking the Documents in the Polling Send Box
You can check the documents stored in the printer's polling send box.
1. Select Fax Box on the home screen.
2. Select Polling Send/Board.
3. Select the Polling Send box.
4. Tap Check Document.
e content of the document is displayed.
Making Settings for the Polling Send Box
You can delete documents stored in the polling send box. You can also setup a password for opening the box,
automatically delete document settings aer polling send, and send an email notication of the results of
processing the document.
1. Select Fax Box on the home screen.
2. Select Polling Send/Board.
3. Select the Polling Send box.
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4. Tap .
5. Select the menu you want to use, and then follow the on-screen instructions.
Using the Board Box
You can store a single document (up to 100 pages in monochrome) in one of the printer's board boxes. e printer
has 10 board boxes allowing you to store up to 10 documents in total.
Note:
Storing 10 documents may not be possible depending on the usage conditions such as the le size of stored documents.
Related Information
&“Setting a Polling Send/Bulletin Board Box” on page 157
&“Storing a Document in the Polling Send/Bulletin Board Box” on page 157
&“Making Settings for the Board Boxes” on page 185
Checking the Documents in the Board Box
You can check the documents stored in the printer's board box.
1. Select Fax Box on the home screen.
2. Select Polling Send/Board.
3. Tap the board box you want to check.
4. Tap Check Document.
e content of the document is displayed.
Making Settings for the Board Boxes
You can make subaddress and password settings for the board boxes. You can also setup a password for opening
the box, delete document settings aer polling send, send an email notication of the results of processing the
document, delete the document, and clear the box settings.
1. Select Fax Box on the home screen.
2. Select Polling Send/Board.
3. Tap the board box you want to set.
4. Tap .
5. Select the menu you want to use, and then follow the on-screen instructions.
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Using Other Faxing Features
Printing Fax Report and List
Printing Fax Report Manually
1. Select Fax on the home screen.
2. Tap (More).
3. Select Fax Report.
4. Select the report you want to print, and then follow the on-screen instructions.
Note:
You can change the report format. From the home screen, select Settings > General Settings > Fax Settings > Report
Settings, and then change the Attach Fax image to report or Report Format settings.
Related Information
&“More” on page 191
&“Report Settings” on page 197
Setting Up to Print Fax Reports Automatically
You can make settings to print the following fax reports automatically.
Transmission Report
From the home screen, select Fax > Fax Settings > Transmission Report, and then select Print or Print on Error.
Forwarding Report
From the home screen, select Settings > General Settings > Fax Settings > Report Settings > Forwarding
Report, and then select Print or Print on Error.
Fax Log Auto Print
From the home screen, select Settings > General Settings > Fax Settings > Report Settings > Fax Log Auto Print,
and then select On(Every 30) or On(Time).
Related Information
&“Report Settings” on page 197
&“Menu Options for User Settings” on page 200
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Setting Security for Faxing
You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents
from being leaked or lost. You can also delete backed-up fax data.
1. Select Settings on the home screen.
2. Select General Settings > Fax Settings > Security Settings.
3. Select the menu, and then make the settings.
Related Information
&“Security Settings” on page 199
Checking Fax Jobs
Notication of Unprocessed Received Faxes
When there are unprocessed received documents, the number of unprocessed jobs is displayed on the on the
home screen. See the table below for a denition of the "unprocessed".
Received Fax Save/Forward
Setting
Unprocessed Status
Printing
*1
Received documents are waiting to be printed or printing is in progress.
Saving in the inbox or the
condential box
There are unread received documents in the inbox or the condential box.
Saving in an external memory
device
There are received documents that have not been saved in the device because there is
no device containing a folder specically created to save received documents connected
to the printer or for other reasons.
Saving on a computer There are received documents that have not been saved on the computer because the
computer is in sleep mode or for other reasons.
Forwarding There are received documents that have not been forwarded or failed to be forwarded
*2
.
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*1 : When you have not set any of the fax save/forward settings, or when you have set to print received documents while
saving them to an external memory device or a computer.
*2 : When you have set to save documents that could not be forwarded in the inbox, there are unread documents that failed to
be forwarded in the inbox. When you have set to print documents that failed to be forwarded, printing is not complete.
Note:
If you are using more than one of the fax save/forward settings, the number of unprocessed jobs may be displayed as "2" or
"3" even if only one fax has been received. For example, if you have set to save faxes in the inbox and on a computer and one
fax is received, the number of unprocessed jobs is displayed as "2" if the fax has not been saved to the inbox and on a
computer.
Related Information
&“Saving Received Faxes in the Inbox (Unconditional Save/Forward)” on page 163
&“Saving Received Faxes in the Inbox or the Condential Box (Conditional Save/Forward)” on page 168
&“Saving Received Faxes in an External Memory Device (Unconditional Save/Forward)” on page 165
&“Saving Received Faxes in an External Memory Device (Conditional Save/Forward)” on page 170
&“Receiving Faxes on a Computer” on page 178
&“Forwarding Received Faxes (Unconditional Save/Forward)” on page 165
&“Forwarding Received Faxes (Conditional Save/Forward)” on page 172
&“Checking the Received Faxes on the LCD Screen (Unconditional Save/Forward)” on page 164
&“Checking the Received Faxes on the LCD Screen (Conditional Save/Forward)” on page 170
&“Checking Fax Jobs in Progress” on page 188
Checking Fax Jobs in Progress
You can perform the following operations.
❏Check the status of fax jobs
❏Check or resend documents that have failed to send (If you have enabled Save Failure Data)
❏Print received documents that have not been printed yet
1. Tap Job/Status on the home screen.
2. Tap the Job Status tab, and then tap Active.
3. Select the job you want to check, resend, or print, and then follow the on-screen instructions.
Checking the Fax Job History
You can check the history of sent or received fax jobs, such as the date, time and result for each job.
1. Tap Job/Status on the home screen.
2. Select Log on the Job Status tab.
3. Tap
d
on the right, and then select Send or Receive.
e log for sent or received fax jobs is displayed in reverse chronological order. Tap a job you want to check to
display the details.
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Reprinting Received Documents
You can reprint received documents from the logs of printed fax jobs.
Note that the printed received documents are deleted in chronological order when the printer runs out of memory.
1. Tap Job/Status on the home screen.
2. Select Log on the Job Status tab.
3. Tap
d
on the right, and then select Print.
e history of sent or received fax jobs is displayed in reverse chronological order.
4. Select a job with from the history list.
Check the date, time, and result to determine if it is the document you want print.
5. Tap Print Again to print the document.
Menu Options for Fax Mode
Recipient
Select the menus on the control panel as described below.
Fax > Recipient
Keypad:
Manually enter a fax number.
Contacts:
Select a recipient from the contacts list. You can also add or edit a contact.
Recent:
Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
Fax Settings
Select the menus on the control panel as described below.
Fax > Fax Settings
Quick Operation Button:
Displays up to three frequently used items such as Transmission Log and Original Type. ese allow
you to quickly and easily make settings.
You must assign items in advance in Settings > General Settings > Fax Settings > Quick Operation
Button
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ere are three buttons available as the Quick Operation Button.
Scan Settings:
❏Original Size (Glass)
Select the size and orientation of the original you placed on the scanner glass.
❏Original Type
Select the type of your original.
❏Color Mode
Select whether to scan in color or in monochrome.
❏Resolution
Select the resolution of the outgoing fax. If you select a higher resolution, the data size becomes
larger and it takes time to send the fax.
❏Density
Sets the density of the outgoing fax. + makes the density darker, and - makes it lighter.
❏Remove Background
Detects the paper color (background color) of the original document, and removes or lightens the
color. Depending on the darkness and vividness of the color, it may not be removed or lightened
❏Sharpness
Enhances or defocuses the outline of the image. + enhances the sharpness, and - defocuses the
sharpness.
❏ADF 2-Sided
Scans both sides of originals placed in the ADF and sends a monochrome fax.
❏Continuous Scan(ADF)
When sending a fax from the ADF, you cannot add originals in the ADF aer starting scanning. If
you place dierent sized originals in the ADF, all of the originals are sent at the largest size among
them. Enable this option so that the printer asks if you want to scan another page aer an original in
the ADF has nished scanning. en you can sort and scan your originals by size and send them as
a single fax.
Fax Send Settings:
❏Direct Send
Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the
scanned image to memory. If you do not enable this option, the printer starts the transmission aer
saving the scanned image to memory and may cause a memory full error when sending many pages.
By using this option, you can avoid the error, but it takes longer to send the fax. You cannot use this
option when using the ADF 2-Sided option and when sending a fax to multiple recipients.
❏Priority Send
Sends the current fax before other faxes waiting to be sent.
❏Send Fax Later
Sends a fax at a time you specied. Only a monochrome fax is available when using this option.
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❏Add Sender Information
❏Add Sender Information
Select the position where you want to include the header information (sender name and fax
number) in the outgoing fax, or not to include the information.
- O: Sends a fax with no header information.
- Outside of Image: Sends a fax with header information in the top white margin of the fax. is
keeps the header from overlapping with the scanned image, however, the fax received by the
recipient may be printed across two sheets depending on the size of the originals.
- Inside of Image: Sends a fax with header information approximately 7 mm lower than the top
of the scanned image. e header may overlap with the image, however, the fax received by the
recipient will not be split into two documents.
❏Fax Header
Select the header for the recipient. To use this feature, you should register multiple headers in
advance.
❏Additional Information
Select the information you want to add. You can select one from Your Ph on e Nu mber and
Destination List.
❏Notify Send Result
Sends a notication aer you send a fax.
❏Transmission Report
- Print on Error: Prints a report only when an error occurs.
- Print: Prints a transmission report automatically aer you send a fax.
- Do Not Print: Does not print a transmission report automatically.
❏Backup
Saves a backup of the sent fax that is scanned and saved to the printer's memory automatically.
More
Select the menus on the control panel as described below.
Fax > (More)
Transmission Log:
You can check the history of sent or received fax jobs.
Fax Report:
❏Last Transmission
Prints a report for the previous fax that was sent or received through polling.
❏Fax Log
Prints a transmission report. You can set to print this report automatically using the following menu.
Settings > General Settings > Fax Settings > Report Settings > Fax Log Auto Print
❏Stored Fax Documents
Prints a list of fax documents stored in the printer’s memory, such as unnished jobs.
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❏Fax Settings List
Prints the current fax settings.
❏Conditional Save/Forward list
Prints the Conditional Save/Forward List.
❏Protocol Trace
Prints a detailed report for the previous fax that was sent or received.
Extended Fax:
❏Polling Receive
Connects to the fax number you entered and receives a fax stored on the fax machine. You can use
this option for receiving a fax from a fax information service.
❏Polling Send/Board
e Polling Send/Board is made up of one polling send box and 10 board boxes. e polling send
box stores one scanned document (up to 100 monochrome pages) for polling and sends it
automatically when another fax machine requests it using the device's polling receive function. Each
board box stores one scanned document for polling and sends it automatically when another fax
machine requests it using the device's polling receive function and subaddress function.
❏Store Fax Data
Stores 10 scanned documents (up to 100 monochrome pages) and allows you to send it whenever
necessary.
Fax Box:
Accesses the Fax Box feature. For details, see the page that describes Fax Box settings.
Fax Settings:
Accesses the Fax Settings feature. For details, see the page that describes Fax Settings.
Related Information
&“Menu Options for Fax Box” on page 200
&“Menu Options for Fax Settings” on page 192
Menu Options for Fax Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings
Quick Operation Button
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Quick Operation Button
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Quick Operation Button 1,
Quick Operation Button 2,
Quick Operation Button 3:
Registers up to three shortcuts allowing you to quickly access the menu you use oen when sending
faxes.
e shortcuts are displayed on the following menu.
Fax > Fax Settings.
Send Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Send Settings
Auto Rotation:
An A4 size original placed in the ADF or on the scanner glass with its long edge facing to the le is sent
as an A3 size fax. Enable this to rotate the scanned image to send it at A4 size.
Batch Send:
When there are multiple faxes waiting to be sent to the same recipient, this groups them together to
send them at once. Up to ve documents (up to 100 pages in total) can be sent at one time. is helps
you save on connection fees by reducing the number of transmission times.
Auto Redial Count:
Select the number of times that the printer automatically redials if the fax number is busy or a problem
occurs.
Auto Redial Interval:
Select the time that the printer automatically redials if the fax number is busy or a problem occurs.
Save Failure Data:
Saves documents that failed to be sent in the printer's memory. You can resend the documents from the
Job/Status.
Receive Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Receive Settings
Save/Forward Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings
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Unconditional Save/Forward
You can set to save received documents in the inbox, on a computer, on a memory device, or forward the
documents.
Save to Inbox:
Saves received faxes in the printer's inbox.
Save to Computer:
Converts received documents into PDF format and saves them on a computer connected to the printer.
Save to Memory Device:
Converts received documents into PDF format and saves them to an external memory device
connected to the printer.
Forward:
You can set to forward received documents to another fax machine, or convert the documents into PDF
format and forward them to a shared folder on a network or to an email address. Forwarded
documents are deleted from the printer. First register the forwarding destinations to the contacts list.
To forward to an email address, you also need to congure the email server settings.
Email Notications:
Sends an email notication when receiving, printing, saving to a memory device, or forwarding faxes is
complete.
Conditional Save/Forward
You can set to save received documents in the inbox or the condential box, on a memory device, forward, or print
the documents, according to the conditions you set in advance.
To switch between enabling or disabling the conditions, tap anywhere in the box except for .
To register the conditions, tap .
Name:
Enter name of the condition.
Condition(s):
Select conditions and make settings.
❏Sender Fax Number match
When the sender fax number matches, the received document is saved and forwarded.
❏Subaddress(SUB) perfect match
When the subaddress (SUB) matches perfectly, the received document is saved and forwarded.
❏Password(SID) perfect match
When the password (SID) matches perfectly, the received document is saved and forwarded.
❏Receiving Time
Saves and forwards documents received during the specied time period.
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Save/Forward Destination:
Select the destination to save and forward received documents that match the conditions.
❏Save to Fax Box
Saves received faxes in the printer's inbox or condential box.
❏Save to Memory Device
Converts received documents into PDF format and saves them to an external memory device
connected to the printer.
❏Forward
You can set to forward received documents to another fax machine, or convert the documents into
PDF format and forward them to a shared folder on a network or to an email address. Forwarded
documents are deleted from the printer. First register the forwarding destinations to the contacts list.
To forward to an email address, you also need to congure the email server settings.
❏Print
Select whether or not to print.
Email Notications:
Sends an email notication when receiving, printing, saving to a memory device, or forwarding faxes is
complete.
Transmission Report:
- Print on Error: Prints a report only when an error occurs.
- Print: Prints a transmission report automatically aer you send a fax.
- Do Not Print: Does not print a transmission report automatically.
Common Settings
Inbox settings:
❏Options when memory is full
Select the operation to perform when the inbox is full. Select Receive and print faxes to print all
received documents that cannot be saved in the inbox. Select Reject incoming faxes to decline
incoming fax calls.
❏Inbox Password Settings
Password protects the inbox to restrict users from viewing received faxes. Select Change to change
the password, and select Reset to cancel password protection. When changing or resetting the
password, you need the current password.
Forward Settings:
When forwarding to an email address, you can specify a subject for the email.
(Menu)
Print Conditional Save/Forward list
Tap at top right of the screen. Prints the Conditional Save/Forward List.
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Print Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Receive Settings > Print Settings
Auto Reduction:
Reduces large received documents to t on the paper in the paper source. Reducing may not always be
possible depending on the received data. If this is turned o, large documents are printed at their
original size on multiple sheets, or a blank second page may be ejected.
Split Page Settings:
Make split page settings when the size of the received document is larger than the size of the paper
loaded in the printer.
Auto Rotation:
Rotates a landscape-oriented A5, B5, A4, or Letter size received document so that it is printed on the
correct paper size.
❏For models with two or more paper sources:
is setting is applied when two or more paper sources are set for fax printing in Paper Source
Settings > Auto Select Settings, and the paper size settings of the paper sources are A3 and A4, B4
and B5, or A4 and A5.
❏For models with one paper source:
is setting is applied when A5, B5, A4, or Letter is set in Settings > General Settings > Printer
Settings > Paper Source Settings > Paper Setting > Paper Size.
Add Reception Information:
Prints reception information in the header of the received fax, even if the sender does not set the
header information. e reception information includes the received date and time, sender's ID,
reception ID (such as " #001"), and page number (such as "P1"). When Split Page Settings is enabled,
the split page number is also included.
2-Sided:
You can print multiple pages of received documents on both sides of the paper.
Print Start Timing:
Select options to start printing the received documents.
❏All Pages Received:
Aer receiving all of the pages, printing starts from the rst page. If the Collation Stack feature is
enabled, printing starts from the last page and then the pages are arranged in the correct order.
❏First Page Received:
Starts printing when the rst page is received, and then prints in order as the pages are received. If
the printer cannot start printing, such as when it is printing other jobs, the printer starts printing
received pages as a batch when it is available.
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196
Collation Stack:
Prints received documents from the last page (print in descending order) so that the printed
documents are stacked in the correct page order. When the printer is running low on memory, this
feature may not be available.
Print Suspend Time:
Saves documents received during the specied time period in the printer's memory without printing
them. At the time specied to restart printing, the documents are automatically printed. is feature
can be used for noise prevention at night or to prevent condential documents from being disclosed
while you are away. Before using this feature, make sure there is enough free memory. Even before the
restarting time, you can check and print the received documents individually from Job/Status on the
home screen.
Quiet Mode:
Reduces the noise the printer makes when printing faxes, however, print speed may be reduced.
Report Settings
Select the menu on the control panel as described below.
Settings > General Settings > Fax Settings > Report Settings
Forwarding Report:
Prints a report aer forwarding a received document.
Backup Error Report:
Prints a report when a backup error occurs on forwarding the sent fax to Backup Destination. You can
set this in Fax > Fax Settings > Backup.
Fax Log Auto Print:
Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are
completed. Select On(Time) to print the log at a specied time. However, if the number of fax jobs
exceeds 30, the log is printed before the specied time.
Attach Fax image to report:
Prints a Transmission Report with an image of the rst page of the sent document. Select On(Large
Image) to print the upper part of the page without reducing. Select On(Small Image) to print the
entire page reducing it to t onto the report.
Report Format:
Select a format for fax reports other than Protocol Trace. Select Detail to print with error codes.
Output Method:
Select an output method for fax reports.
Basic Settings
Select the menus on the control panel as described below.
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Settings > General Settings > Fax Settings > Basic Settings
Fax Speed:
Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication
error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP
(VoIP) phone service.
ECM:
Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by
telephone line noise. If this is disabled, you cannot send or receive documents in color.
Dial Tone Detection:
Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch
Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line
Type setting to PBX. If this does not work, disable this feature. However, disabling this feature may
drop the rst digit of a fax number and send the fax to the wrong number.
Dial Mode:
Select the type of phone system to which you have connected the printer. When set to Pulse, you can
temporarily switch the dialing mode from pulse to tone by pressing ("T" is entered) while entering
numbers on the fax top screen. Depending on the region, this setting may not be displayed.
Line Type:
Select the line type to which you have connected the printer. When using the printer in an environment
that uses extensions and requires an external access code, such as 0 and 9, to get an outside line, select
PBX and register the access code. Once you have registered the access code, enter # (hash) instead of
the access code when sending a fax to an outside fax number. For an environment that uses a DSL
modem or terminal adapter, setting to PBX is also recommended.
Header:
Enter your sender name and fax number. ese appear as a header on outgoing faxes. You can enter up
to 40 characters for your name, and up to 20 digits for your fax number.
Receive Mode:
Select the receive mode.
DRD:
If you have subscribed to a distinctive ring service from your telephone company, select the ring
pattern to be used for incoming faxes. e distinctive ring service, oered by many telephone
companies (the service name diers by company), allows you to have several phone numbers on one
phone line. Each number is assigned dierent ring pattern. You can use one number for voice calls and
another for fax calls. Depending on the region, this option may be On or O.
Rings to Answer:
Select the number of rings that must occur before the printer automatically receives a fax.
Remote Receive:
When you answer an incoming fax call on a phone connected to the printer, you can start receiving the
fax by entering the code using the phone.
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Rejection Fax:
Select options to reject junk faxes.
Receiving Paper Size:
Select the maximum paper size for faxes that the printer can receive.
Security Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Security Settings
Direct Dialing Restrictions:
- O: Enables manual entry of the recipient's fax numbers.
- On: Disables manual entry of the recipient's fax numbers allowing the operator to select recipients
only from the contacts list or sent history.
- Enter Twice: Requires the operator to enter the fax number again when the number was manually
entered.
Conrm Address List:
Displays a recipient conrmation screen before starting the transmission.
Backup Data Auto Clear:
To prepare for an unexpected power o due to an electricity failure or an incorrect operation, the
printer temporarily stores backup copies of sent and received documents in its memory. Enable this
option to automatically erase the backups when sending or receiving a document completes
successfully and the backups become unnecessary.
Clear Backup Data:
Erases all backup copies temporarily stored in the printer's memory. Run this before you give the
printer to someone else or dispose of it.
Check Fax Connection
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Check Fax Connection
Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on
A4 size plain paper.
Fax Setting Wizard
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Fax Setting Wizard
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Select to make basic fax settings by following the on-screen instructions. For details, see the page that describes
basic fax settings.
Menu Options for User Settings
Select the menus on the control panel as described below.
Settings > User Settings > Fax
e settings made in this menu become your default settings for sending faxes. For explanations on the setting
items, see the Fax Settings in Fax mode.
Related Information
&“Fax Settings” on page 189
Menu Options for Fax Box
Select Fax Box on the home screen on the control panel to access the following menus.
❏Inbox/Condential
❏Stored Documents
❏Polling Send/Board
For details on each box, see the corresponding page for the Fax Box settings.
Related Information
&“Using the Fax Box Features” on page 181
User's Guide
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200
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
1. Press the button on the control panel.
2. Select Printer Status.
Note:
e indicator on the far right indicates the available space in the maintenance box.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 74
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
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Replacing Ink Cartridges and Other Consumables
201
Ink Cartridge Codes
e following are the codes for genuine Epson ink cartridges.
For Europe
Icon BK: Black C: Cyan M: Magenta Y: Yellow
Alarm clock 27
27XL
*
27XXL
*
27
27XL
*
27
27XL
*
27
27XL
*
* "XL" and "XXL" indicate large cartridges.
For Australia and New Zealand
BK: Black C: Cyan M: Magenta Y: Yellow
252
252XL
*
254XL
*
252
252XL
*
252
252XL
*
252
252XL
*
* "XL" indicates a large cartridge.
For Asia
BK: Black C: Cyan M: Magenta Y: Yellow
188 188 188 188
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
Note:
❏Not all cartridges are available in all regions.
❏Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support.
❏For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Related Information
&“Technical Support Web Site” on page 284
User's Guide
Replacing Ink Cartridges and Other Consumables
202
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
❏Store ink cartridges at normal room temperature and keep them away from direct sunlight.
❏Epson recommends using the ink cartridge before the date printed on the package.
❏For best results, use up ink cartridge within six months of opening the package.
❏For best results, store ink cartridge packages with their bottom down.
❏Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
❏Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
❏You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
❏Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
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❏Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏Install all ink cartridges; otherwise you cannot print.
❏Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
❏Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏Do not leave the printer with the ink cartridges removed or do not turn o the printer during cartridge
replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
❏Although the ink cartridges may contain recycled materials, this does not aect printer function or
performance.
❏Specications and appearance of the ink cartridge are subject to change without prior notice for improvement.
❏Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏You cannot use the cartridges that came with the printer for the replacement.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
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Replacing Ink Cartridges and Other Consumables
204
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from some cartridges not only during
printing but also during maintenance operations such as ink cartridge replacement and print head cleaning.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
When a message is displayed prompting you to replace the ink cartridges, tap How To and then view the
animations displayed on the control panel to learn how to replace the ink cartridges.
If you need to replace the ink cartridges before they are expended, select Settings > Maintenance > Ink
Cartridge(s) Replacement on the home screen, and then follow the on-screen instructions. Tap How To for
details.
Related Information
&“Ink Cartridge Codes” on page 202
&“Ink Cartridge Handling Precautions” on page 203
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
e following is the code for the genuine Epson maintenance box.
T6711
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
❏Keep the maintenance box out of direct sunlight.
❏Do not replace the maintenance box during printing; otherwise, ink may leak.
❏Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
❏Do not remove the maintenance box except when replacing it; otherwise ink may leak.
User's Guide
Replacing Ink Cartridges and Other Consumables
205
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
When a message is displayed prompting you to replace the maintenance box, refer to the animations displayed on
the control panel. e need for replacement of the box does not mean that your printer has ceased to operate in
accordance with its specications. e Epson warranty does not cover the cost of this replacement. It is a user-
serviceable part.
Note:
When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, non-printing features
are available.
Related Information
&“Maintenance Box Code” on page 205
&“Maintenance Box Handling Precautions” on page 205
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
❏Type of paper: plain papers, Envelope
❏Color: B&W or Grayscale
❏Borderless: Not selected
❏EPSON Status Monitor 3: Enabled (When printing from the printer driver on Windows.)
Because this feature is only available for approximately ve days, replace the expended ink cartridge as soon as
possible.
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏e available period varies depending on the usage conditions.
Temporarily Printing with Black Ink - Control Panel
1. When a message is displayed prompting you to replace the ink cartridges, tap Proceed.
A message is displayed telling you that you can temporarily print with black ink.
2. Check the message, and then tap Proceed.
3. If you want to print in monochrome, select No, remind me later.
e ongoing job is canceled.
User's Guide
Replacing Ink Cartridges and Other Consumables
206
4. Now you can copy originals or print received faxes on plain paper in monochrome. Select the feature you want
to use on the home screen.
Note:
Borderless copying is not available.
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3. Clear Borderless on the Main tab.
4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
5. Select Grayscale.
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207
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
8. Click Print in Black in the window displayed.
Related Information
&“Accessing the Printer Driver” on page 74
Temporarily Printing with Black Ink - Mac OS
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select any paper size except for a borderless size as the Paper Size setting.
8. Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11. Click Print.
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
❏Paper Type: plain papers
❏Quality: Standard
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208
❏EPSON Status Monitor 3: Enabled
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
Replacing Ink Cartridges and Other Consumables
209
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Because print head cleaning uses some ink, clean the print head only if quality declines.
❏When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
❏If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the paper cassette.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Select Settings on the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Close the nozzle check feature.
6. Select Print Head Cleaning.
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7. Select one of the options below according to the result of the nozzle check.
❏All Colors: When a defect is found in the pattern of all colors (BK, Y, M, and C)
❏All except Black: When defects are found in patterns of any color except black. (Y, M, and C)
❏Black Only: When a defect is found only in the pattern of black (BK)
8. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the paper cassette.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
&“Accessing the Printer Driver” on page 74
Checking and Cleaning the Print Head - Mac OS
1. Load A4-size plain paper in the paper cassette.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
User's Guide
Maintaining the Printer
211
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Control Panel
1. Load A4-size plain paper in the paper cassette.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Select Settings on the home screen.
3. Select Maintenance > Print Head Alignment.
4. Select Vertic al Align ment or Horizontal Alignment, and then follow the on-screen instructions to print an
alignment pattern.
❏Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
❏Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
5. Follow the on-screen instructions to align the print head.
❏Vertical Alignment: Find and enter the number for the most solid pattern in each group.
❏Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
User's Guide
Maintaining the Printer
212
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A3-size plain paper in the paper source that you want to clean.
2. Enter Settings from the home screen.
3. Select Maintenance > Paper Guide Cleaning.
4. Select the paper source, and then follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scued, clean the
other paper sources.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
Cleaning the ADF
When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly,
clean the ADF.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the ADF cover.
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213
2. Use a so, moist cloth to clean the roller and the interior of the ADF.
c
Important:
Using a dry cloth may damage the surface of the roller. Use the ADF aer the roller has dried.
3. Open the document cover.
4. Clean the part that is shown in the illustration.
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Maintaining the Printer
214
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
User's Guide
Maintaining the Printer
215
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
OS Browser
Windows XP SP3 or later Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Tap the network icon on the printer's home screen, and then tap the active connection method to conrm the
printer's IP address.
Note:
You can also check the IP address by printing the network connection report.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
User's Guide
Network Service and Software Information
216
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
&“Using Epson iPrint” on page 104
&“Printing a Network Connection Report” on page 33
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Access the devices and printers screen in Windows.
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d p r i nte r s
in Hardware and Sound.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w d e v i c e s a n d p r i n t e r s in Hardware and Sound (or
Hardware).
❏Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in Hardware and Sound.
❏Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web Ser vice tab and click the URL.
Running Web Cong on Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Application for Scanning Documents and Images
(Epson Scan 2)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
See the application's help for details.
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Starting on Windows
Note:
For Windows Server operating systems, make sure the Desktop Experience feature is installed.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS
Note:
Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
&“Scanning Using Epson Scan 2” on page 136
&“Installing the Latest Applications” on page 223
Adding the Network Scanner
Before using Epson Scan 2, you need to add the network scanner.
1. Start the soware, and then click Add on the Scanner Settings screen.
Note:
❏If Add is grayed out, click Enable Editing.
❏If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect
to another network, select Scanner > Settings to open the Scanner Settings screen.
2. Add the network scanner. Enter the following items, and then click Add.
❏Model: Select the scanner you want to connect to.
❏Name: Enter the scanner name within 32 characters.
❏Search for Network: When the computer and the scanner are on the same network, the IP address is
displayed. If it is not displayed, click the button. If the IP address is still not displayed, click Enter
address, and then enter the IP address directly.
3. Select the scanner on the Scanner Settingsscreen, and then click OK.
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Application for Conguring Scanning Operations
from the Control Panel (Epson Event Manager)
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Note:
Windows Server operating systems are not supported.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > Event Manager.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS
Go > Applications > Epson Soware > Event Manager.
Related Information
&“Installing the Latest Applications” on page 223
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility)
FAX Utility is an application that allows you to congure various settings for sending faxes from a computer. You
can create or edit the contacts list to be used when sending a fax, congure to save received faxes in PDF format on
the computer, and so on. See the application's help for details.
Note:
❏Windows Server operating systems are not supported.
❏Make sure you have installed the printer driver before installing FAX Utility.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and select Epson Soware > FAX Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and select All Programs (or Programs) > Epson Soware > FAX Utility.
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219
Starting on Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Related Information
&“Receiving Faxes on a Computer” on page 178
&“Installing the Latest Applications” on page 223
Application for Sending Faxes (PC-FAX Driver)
PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for
details.
Note:
❏Windows Server operating systems are not supported.
❏e operation diers depending on the application you used to create the document. See the application's help for details.
Accessing from Windows
In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
Preferences or Properties.
Accessing from Mac OS
In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
Fax Settings or Recipient Settings from the pop-up menu.
Related Information
&“Sending a Fax from a Computer” on page 175
&“Application for Conguring Fax Operations and Sending Faxes (FAX Utility)” on page 219
Application for Laying Out Photos (Epson Easy Photo
Print)
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
To perform borderless printing using a commercially available application, make the following settings.
❏Create image data to t the paper size. If a margin setting is available in the application you are using, set the
margin to 0 mm.
❏Enable the borderless printing setting in the printer driver.
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220
Note:
❏Windows Server operating systems are not supported.
❏To use this application, the printer driver needs to be installed.
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > Epson Easy Photo Print.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo
Print.
Starting on Mac OS
Go > Applications > Epson Soware > Epson Easy Photo Print.
Related Information
&“Installing the Latest Applications” on page 223
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏Windows Server operating systems are not supported.
❏Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
&“Installing the Latest Applications” on page 223
Application for Conguring Multiple Devices
(EpsonNet Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
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221
Starting on Windows
❏Windows 10/Windows Server 2016
Click the start button, and then select EpsonNet > EpsonNet Cong.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong SE > EpsonNet
Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Related Information
&“Installing the Latest Applications” on page 223
Software Update Tools (EPSON Software Updater)
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Starting on Windows
❏Wi n d o w s 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Wi n d o w s 7/ Wi nd ow s Vi s t a / Wi n d ow s X P
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
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Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1. Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
2. Start EPSON Soware Updater.
e screenshot is an example on Windows.
3. For Windows, select your printer, and then click to check for the latest available applications.
4. Select the items you want to install or update, and then click the install button.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
Note:
❏You can download the latest applications from the Epson website.
http://www.epson.com
❏If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
User's Guide
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223
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 222
&“Uninstalling Applications” on page 224
Updating the Printer's Firmware Using the Control
Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
2. Select General Settings > System Administration > Firmware Update > Update.
Note:
Enable Notication to set the printer to regularly check for available rmware updates.
3. Tap Start Checking.
e printer starts searching for available updates.
4. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
❏Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
❏If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel.
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224
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the menu > Printers &
Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
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225
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 222
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏Epson iPrint
is Application is for iOS and Android, and allows you to print or scan from a smart phone or tablet. You can
print documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏Scan to Cloud
is application allows you to send the scanned data you want to print to another printer. You can also upload
the scanned data to available Cloud services.
❏Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect web portal for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
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226
Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer error. Turn the power o and on again. If
the problem persists, contact Epson Support.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX. Load paper and touch OK. XX /
XX
Load paper, and then insert the paper cassette all the way.
You need to replace Ink Cartridge. To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
The printer's ink pad is nearing the end of its
service life. Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
Tap OK to resume printing.
The printer's ink pad is at the end of its service
life. Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Paper Conguration is disabled. Some features
may not be available. For details, see your
documentation.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
No dial tone is detected. This problem might be resolved by selecting Settings > General
Settings > Fax Settings > Basic Settings > Line Type and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the rst
digit of a fax number and send the fax to the wrong number.
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Error Messages Solutions
Failed to receive faxes because the fax data
capacity is full. Touch the Job/Status at the
bottom of the Home Screen for details.
Received faxes may accumulate without being processed due to the
following reasons.
❏Cannot print because a printer error has occurred.
Clear the printer error. To check the details and solutions to the error,
press the button and then select Printer Status.
❏Cannot save in the computer or the memory device.
To check whether or not received faxes have been saved, press the
button and then select Job Status. To save received faxes, turn
on the computer or connect a memory device to the printer.
The combination of the IP address and the
subnet mask is invalid. See your documentation
for more details.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
To use cloud services, update the root certicate
from the Epson Web Cong utility.
Run Web Cong, and then update the root certicate.
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Make sure the printer port is selected correctly in Property > Port from
the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print using the borderless print option. e need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its
specications. e printer will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.
Related Information
&“Contacting Epson Support” on page 284
&“Soware Update Tools (EPSON Soware Updater)” on page 222
&“Installing the Latest Applications” on page 223
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the button, and then selecting Job Status. See the following table to nd the problem and
its solution.
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228
Code Problem Solution
001 The product was turned o by a power failure. -
109 The received fax was already deleted. -
110 The job was printed on one side only because the
paper loaded does not support double sided
printing.
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
201 The memory is full. ❏Print received faxes from Job Status in Job/
Status .
❏Delete received faxes saved in the inbox from Job
Status in Job/Status.
❏If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
❏Divide your originals in two or more to send them
in several batches.
202 The line was disconnected by the recipient machine. Wait for a while and then try again.
203 The product cannot detect the dial tone. ❏Make sure that the phone cable is connected
correctly and the phone line is working.
❏When the printer is connected to the PBX or the
terminal adapter, change the Line Type setting to
PBX.
❏Select Settings > General Settings > Fax
Settings > Basic Settings > Dial Tone
Detection, and then disable the dial tone setting.
204 The recipient machine is busy. Wait for a while and then try again.
205 The recipient machine does not answer. Wait for a while and then try again.
206 The phone cable is incorrectly connected to the LINE
and EXT. port of the product.
Check the connection of the LINE port and the EXT.
port of the printer.
207 The product is not connected to the phone line. Connect the phone cable to the phone line.
208 The fax could not be sent to some of the specied
recipients.
Print a Fax Log or Last Transmission report for
previous faxes from Fax Report in the Fax mode to
check the failed destination. When the Save Failure
Data setting is enabled, you can resend a fax from
Job Status in Job/Status.
301 There is not enough storage space available to save
the data in the memory device.
❏Increase the storage space in the memory device.
❏Reduce the number of documents.
❏Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
302 The memory device is write-protected. Disable write protection on the memory device.
303 No folder has been created to save the scanned
image.
Insert another memory device.
304 The memory device has been removed. Reinsert the memory device.
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Code Problem Solution
305 An error occurred while saving the data to the
memory device.
If the external device is accessed from a computer,
wait for a while and then try again.
306 The memory is full. Wait until other ongoing jobs are nished.
311 A DNS error has occurred. ❏Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
312 An authentication error has occurred. Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
313 A communication error has occurred. ❏Print a network connection report to check if the
printer is connected to the network.
❏Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings to check the email server settings. You
can check the cause of the error by running
connection check.
❏The authentication method of the settings and
the email server may not match. When you select
O as the authentication method, make sure the
authentication method of the email server is set
to None.
314 The data size exceeds the maximum size for attached
les.
❏Increase the Attached File Max Size setting in
the scan settings.
❏Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
315 The memory is full. Retry after other ongoing jobs are nished.
321 A DNS error has occurred. ❏Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
322 An authentication error has occurred. Check the Location settings.
323 A communication error has occurred. ❏Check the Location settings.
❏Print a network connection report to check if the
printer is connected to the network.
324 A le with the same name already exists in the
specied folder.
❏Delete the le with the same name.
❏Change the le name prex in File Settings.
325
326
There is not enough storage space available in the
specied folder.
❏Increase the storage space in the specied folder.
❏Reduce the number of documents.
❏Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
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Code Problem Solution
327 The memory is full. Wait until other ongoing jobs are nished.
328 The destination was wrong or the destination does
not exist.
Check the Location settings.
331 A communication error occurred while acquiring the
destination list.
Print a network connection report to check if the
printer is connected to the network.
332 There is not enough storage space available to save
the scanned image in the destination storage.
Reduce the number of documents.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
Select the destination again.
334 An error occurred while sending the scanned image. -
341 A communication error has occurred. ❏Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏Make sure that Epson Event Manager is installed
on the computer.
401 There is not enough storage space available to save
the data in the memory device.
Increase the storage space in the memory device.
402 The memory device is write-protected. Disable write protection on the memory device.
404 The memory device has been removed. Reinsert the memory device.
405 An error occurred while saving the data to the
memory device.
❏Reinsert the memory device.
❏Use a dierent memory device on which you have
created a folder using the Create a folder to save
fax data function.
411 A DNS error has occurred. ❏Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
412 An authentication error has occurred. Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
413 A communication error has occurred. ❏Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings to check the email server settings. You
can check the cause of the error by running
connection check.
❏The authentication method of the settings and
the email server may not match. When you select
O as the authentication method, make sure the
authentication method of the email server is set
to None.
❏Print a network connection report to check if the
printer is connected to the network.
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231
Code Problem Solution
421 A DNS error has occurred. ❏Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏Check the DNS settings for the server, the
computer, or the access point.
422 An authentication error has occurred. Select Settings > General Settings > Fax Settings >
Receive Settings > Save/Forward Settings, and
then check the settings of the folder selected in
Save/Forward Destination.
423 A communication error has occurred. ❏Print a network connection report to check if the
printer is connected to the network.
❏Select Settings > General Settings > Fax
Settings > Receive Settings > Save/Forward
Settings, and then check the settings of the
folder selected in Save/Forward Destination.
425 There is not enough storage space available in the
forwarding destination folder.
Increase the storage space in the forwarding
destination folder.
428 The destination was wrong or the destination does
not exist.
Select Settings > General Settings > Fax Settings >
Receive Settings > Save/Forward Settings, and
then check the settings of the folder selected in
Save/Forward Destination.
Related Information
&“Connecting to a Phone Line” on page 143
&“Network Settings” on page 65
&“Printing Using a Network Service” on page 226
&“Menu Options for Fax Settings” on page 192
&“Available Paper and Capacities” on page 43
&“Cannot Save Scanned Images to the Shared Folder” on page 257
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Accessing the Printer Driver” on page 74
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Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Soware Update Tools (EPSON Soware Updater)” on page 222
&“Installing the Latest Applications” on page 223
Removing Jammed Paper
Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces. e LCD screen displays an animation that shows you how to remove jammed paper.
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
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Note:
If the paper jam error has not been cleared, torn pieces of the jammed paper may remain inside the rear cover 2. Open the
rear cover 2, and then remove the jammed paper.
Note:
If any torn pieces of paper remain, select Settings > Maintenance > Remove Paper aer clearing the paper jam error. is
helps you to remove the remaining pieces of paper.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
Related Information
&“Environmental Specications” on page 276
&“Paper Handling Precautions” on page 45
&“Available Paper and Capacities” on page 43
&“List of Paper Type” on page 52
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Removing Jammed Paper” on page 233
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
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Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
Several Sheets of Paper are Fed at a Time
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
in the printer before you reload the paper.
Original Does Not Feed in the ADF
❏Use originals supported by the ADF.
❏Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
❏Clean the inside of the ADF.
❏Do not load originals above the line indicated by the triangle symbol on the ADF.
❏Check that the ADF icon is on at the bottom of the screen. If it is o, place the originals again.
Related Information
&“Available Originals on the ADF” on page 53
&“Placing Originals on the ADF” on page 53
&“Cleaning the ADF” on page 213
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Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns O Automatically
❏Select Settings > General Settings > Basic Settings > Power O Settings, and then disable the Power O If
Inactive and Power O If Disconnected settings.
❏Select Settings > General Settings > Basic Settings, and then disable the Power O Timer Setting.
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state.
Touch Screen Does Not Respond
❏If you stick a protective label on the touchscreen, the optical touch screen may not respond.
❏Turn o the printer, and then wipe the screen using a so, dry cloth. If the screen is smeared, it may not
respond.
Cannot Operate from the Control Panel
When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the
password, contact your printer administrator.
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Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 40
Checking the Connection (Network)
❏When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the access point or reset the network settings for the printer. If this does
not solve the problem, see the documentation for the access point.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
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Related Information
&“Connecting to a Computer” on page 24
&“Printing a Network Connection Report” on page 33
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 238
&“Installing the Latest Applications” on page 223
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties from the displayed menu.
❏Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
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Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing the Latest Applications” on page 223
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Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vi e w d e v i c e s a n d p r i n t e r s (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the printer status from the computer (Mac OS)
❏e printer may not print when the user feature restriction is enabled. Contact your printer administrator.
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❏Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
When You Cannot Make Network Settings
❏Tur n o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If an error has occurred, check the network connection report and then follow the printed
solutions.
Related Information
&“Printing a Network Connection Report” on page 33
&“Messages and Solutions on the Network Connection Report” on page 33
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
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❏You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to dierent SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
❏An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most access points have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the access point. See the manual provided with the access
point for details.
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Related Information
&“Checking the SSID Connected to the Printer” on page 243
&“Checking the SSID for the Computer” on page 243
Checking the SSID Connected to the Printer
Tap on the home screen, and then tap Router or Wi-Fi Direct.
SSIDs are displayed in the Wi-Fi or Wi-Fi Direct network.
Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
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Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Cannot Print from an iPhone or iPad
❏Connect the iPhone or iPad to the same network (SSID) as the printer.
❏Enable Paper Setup Auto Display in the following menus.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display
❏Enable the AirPrint setting on Web Cong.
Related Information
&“Application for Conguring Printer Operations (Web Cong)” on page 216
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 210
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Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 210
Colored Banding Appears at Intervals of Approximately 2.5 cm
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head using the Horizontal Alignment feature.
❏When printing on plain paper, print using a higher quality setting.
Related Information
&“List of Paper Type” on page 52
&“Aligning the Print Head” on page 212
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Blurry Prints, Vertical Banding, or Misalignment
Align the print head using the Vertical Alignment feature.
Related Information
&“Aligning the Print Head” on page 212
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏Control panel
Disable Bidirectional in Settings > General Settings > Printer Settings.
❏Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Related Information
&“Menu Options for Memory Device” on page 102
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
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❏Do not print on paper that is damp, damaged, or too old.
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
❏If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS printer driver, change to Normal.
Checking the ink cartridge
❏Epson recommends using the ink cartridge before the date printed on the package.
❏For best results, use up ink cartridge within six months of opening the package.
❏Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
Related Information
&“Checking and Cleaning the Print Head” on page 210
&“Aligning the Print Head” on page 212
&“Available Paper and Capacities” on page 43
&“List of Paper Type” on page 52
&“Paper Handling Precautions” on page 45
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
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❏When vertical banding appears or the paper is smeared, clean the paper path.
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
❏When printing on thick paper, the print head is close to the printing surface and the paper may be scued. In
this case, enable the reduce scu setting. If you enable this setting, print quality may decline or printing may
slow down.
❏Control panel
Select Settings > General Settings > Printer Settings from the home screen, and then enable ick Paper.
❏Wi n d ow s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper and
Envelopes.
If the paper is still scued aer selecting the ick Paper and Envelopes setting, select Short Grain Paper in
the Extended Settings window of the printer driver.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as theick paper and
envelopes setting.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
&“Cleaning the Paper Path for Ink Smears” on page 213
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
&“Printer Settings” on page 63
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
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Related Information
&“Cleaning the Paper Path for Ink Smears” on page 213
Images or Photos are Printed in Unexpected Colors
When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment
setting is applied by default depending on the paper type. Try change the setting.
❏Control panel
Change the Fix Photo setting from Auto to any other option. If changing the setting does not work, select
Enhance O as the Fix Photo setting.
❏Windows printer driver
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
&“Menu Options for Memory Device” on page 102
&“Adjusting the Print Color” on page 89
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏Control panel
Change the Expansion setting.
❏Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏Mac OS
Change the Expansion setting from the print dialog's Print Settings menu.
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
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❏When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏Select the appropriate Original Size in the copy settings. If you have placed the printer in direct sunlight or near
a light source, the scanner glass may not detect the document correctly.
❏Select the appropriate paper size setting.
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Paper Cassette” on page 46
&“Loading Paper in the Rear Paper Feed Slot” on page 48
&“Placing Originals on the Scanner Glass” on page 55
&“Cleaning the Scanner Glass” on page 215
&“Printable Area” on page 270
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏Clean the paper path.
❏Clean the scanner glass.
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❏Clean the ADF.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
❏When the paper is smeared, lower the copy density setting.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 213
&“Cleaning the Scanner Glass” on page 215
&“Cleaning the ADF” on page 213
&“Basic Menu Options for Copying” on page 111
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
Related Information
&“Basic Menu Options for Copying” on page 111
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏Lower the copy density setting on the control panel.
Related Information
&“Basic Menu Options for Copying” on page 111
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&“Uninstalling Applications” on page 224
&“Installing the Latest Applications” on page 223
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Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Control Panel
From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then
enable it.
❏Wi n d ow s
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏Disable quiet mode. is feature slows down the printing speed.
❏Control Panel
Select on the home screen, and then disable Quiet Mode.
❏Wi n d ow s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
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Cannot Start Scanning
❏When the access control function is enabled for a printer, you need to enter a user ID and password when
scanning. If you do not know the password, contact your system administrator.
❏When the access control function is enabled, Mac OS might not be able to scan. Contact your system
administrator.
❏If you are scanning with the ADF, check that the document cover and ADF cover are closed.
❏Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
❏If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏Make sure that the correct printer (scanner) is selected on Epson Scan 2.
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should be
displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
❏Wi n d o w s 1 0
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the search
charm, click View scanners and cameras, and then check if the printer is displayed.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
&“Uninstalling Applications” on page 224
&“Installing the Latest Applications” on page 223
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏Clean the scanner glass.
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❏Remove any trash or dirt that adheres to the original.
❏Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
&“Cleaning the Scanner Glass” on page 215
Straight Lines Appear when Scanning from ADF
❏Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏Remove any trash or dirt that adheres to the original.
Related Information
&“Cleaning the ADF” on page 213
The Image Quality Is Rough
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 136
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
❏When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
&“Scanning Using Epson Scan 2” on page 136
&“Placing Originals” on page 52
Text is Blurred
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
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254
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 136
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏Change the resolution, and then scan again.
Related Information
&“Scanning Using Epson Scan 2” on page 136
Cannot Scan the Correct Area on the Scanner Glass
❏Make sure the original is placed correctly against the alignment marks.
❏If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&“Placing Originals” on page 52
&“Cleaning the Scanner Glass” on page 215
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Text L a ng uag e is set correctly on the Text
tab.
❏Check that the original is placed straight.
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❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, the black color area becomes larger.
❏In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
Related Information
&“Scanning Using Epson Scan 2” on page 136
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
&“Uninstalling Applications” on page 224
&“Installing the Latest Applications” on page 223
User's Guide
Solving Problems
256
Cannot Save Scanned Images to the Shared Folder
Checking Messages on the Printer
Error messages are displayed on the printer's control panel when an error occurs.
Messages Solutions
DNS error. Check DNS settings. ❏Make sure that the address in the contacts list on the printer and the address
of the shared folder are the same.
❏If the IP address of the computer is static and is set manually, change the
computer name in the network path to the IP address.
Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN
❏Make sure that the computer is turned on and does not sleep. If the computer
sleeps, you cannot save scanned images to the shared folder.
❏Temporarily disable the computer's Firewall and security software. If this clears
the error, check the settings in the security software.
❏If Public network is selected as the network place, you cannot save the
scanned images to the shared folder. Set the forward settings for each port.
❏If you are using a laptop computer and the IP address is set as DHCP, the IP
address may change when reconnecting to the network. Obtain the IP address
again.
❏Make sure the DNS setting is correct. Contact your network administrator
about the DNS settings.
❏The computer name and the IP address may dier when the management
table of the DNS server is not updated. Contact your DNS server administrator.
Authentication error. Check the
authentication method, authenticated
account, and authenticated password.
Make sure the user name and the password are correct on the computer and the
contacts on the printer. Also, make sure that the password has not expired.
Communication error. Check the Wi-Fi/
network connection.
❏Make sure that Use Microsoft network sharing is enabled on the Web Cong.
Select Services > MS Network on the Web Cong.
❏Make sure that the address in the contacts list on the printer and the address
of the shared folder are the same.
❏Access rights for the user in the contacts list should be added on the Sharing
tab and the Security tab of the shared folder's properties. Also, the
permissions for the user should be set to "allowed".
The le name is already in use. Rename
the le and scan again.
Change the le name settings. Otherwise, move or delete the les, or change the
le name on the shared folder.
Scanned le(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
There is not enough disk space on the computer. Increase the free space on the
computer.
Checking the Point where the Error Occurred
When saving scanned images to the shared folder, saving process proceeds as following. You can then check the
point where the error occurred.
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Items Operation Error Messages
Connecting Connect to the computer from the printer. DNS error. Check DNS settings.
Logging on to the
computer
Log on to the computer with the user name and
the password.
Authentication error. Check the
authentication method, authenticated
account, and authenticated password.
Checking the folder to
save
Check the network path of the shared folder. Communication error. Check the Wi-Fi/
network connection.
Checking the le name Check if there is a le with the same name as the
le you want to save in the folder.
The le name is already in use. Rename
the le and scan again.
Writing the le Write a new le. Scanned le(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
Saving the Scanned Images Takes a Long Time
Check the following points.
❏Make sure the DNS setting is correct.
❏Make sure each DNS setting is correct when checking the Web Cong.
❏Make sure the DNS domain name is correct.
Switch Between Private Network and Public Network
e network place is set as a prole for network connections in Windows 7 or later. Shared settings and rewall
settings are set according to the network place.
Use Private network, Home network, or Work network to access the network in the home or the oce. To access
public wireless LANs such as in an airport or a station, use a Public network, which is safer than a private
network.
Use Private network, Home Network, or Work network to save the scanned images to the shared folder.
Note:
Depending on the environment, Domain Network will be used as the network place.
Select the network place when connecting the computer to the network for the rst time. You cannot save scanned
images to the shared folder when you select the public network as the network place. Set the network place again.
Network place names vary in Windows 10/Widows 8.1/Windows 8 and Windows 7.
Windows 10/Widows 8.1/Windows 8 Private network
Public network
Windows 7 Home network
Work network
Public network
You can check the network settings on the Control Panel > Network and Sharing Center.
User's Guide
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Change the Network Place
Operations for changing the network place vary depending on the operating system.
Related Information
&“Changing the Network Place - Windows 10” on page 259
&“Changing the Network Place - Windows 8.1” on page 259
&“Changing the Network Place - Windows 8” on page 260
&“Changing the Network Place - Windows 7” on page 260
Changing the Network Place - Windows 10
Note:
Sign in as the administrator.
1. Click the Windows mark to display the start menu, and then click the setting icon.
2. On the Settings window, click Network and Internet.
3. On the Network and Internet window, click the connected network name.
❏Select Wi - F i when using a wireless connection.
❏Select Ethernet when using a wired connection.
4. If many SSIDs are displayed on the window, scroll through the list, and then click Advanced options.
5. Set Make this PC discoverable. Select On to save scanned images to the shared folder.
❏Select On (private network) when connecting to a home network or oce network.
❏Select O (public network) when connecting to a public network.
Note:
You can check the network place in the Network and Sharing Center.
Changing the Network Place - Windows 8.1
Note:
Sign in as an administrator.
1. Display the charm by putting the mouse pointer on the bottom-right of the screen, and then click Settings.
2. Click Change PC settings on the Settings window.
3. Click Network on the PC settings window.
4. Click the connected network on the Network window.
5. Set Find devices and content. Select On to save the scanned images to the shared folder.
❏Select On (private network) when connecting to a home network or oce network.
❏Select O (public network) when connecting to a public network.
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259
Note:
❏Find devices and content is displayed when signing in as a administrator.
❏You can check the network place on the Network and Sharing Center.
Changing the Network Place - Windows 8
Note:
Sign in as the administrator.
1. Display the charm by putting the mouse pointer on the bottom-right of the screen, and then click Settings.
2. Click the connected network icon on the Settings window.
3. Right-click the connected network on the Network window, and then click Turn sharing on or o on the
displayed menu.
4. Do you want to turn on sharing between PCs and connect to devices on this network? is displayed, select
the answer suitable to your network place. Select Yes to save the scanned images to the shared folder.
❏Select Ye s (private network) when connecting to a home network or oce network.
❏Select No (public network) when connecting to a public network.
Note:
You can check the network place on the Network and Sharing Center.
Changing the Network Place - Windows 7
Note:
Log on as the administrator.
1. Click the start button, and then select Control Panel.
2. Open Network and Sharing Center.
❏Category view: Select Network and Internet > Network and Sharing Center.
❏Small icons view: Click Network and Sharing Center.
3. Click the network place in View your active networks.
4. Set the network place.
❏Select Home network or Work network when connecting to a home or oce network.
❏Select Public network when connecting to a public network.
5. Check the content, and then click Close.
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Other Scanning Problems
Scanning Speed Is Slow
❏Lower the resolution, and then scan again. When the resolution is high, scanning may take some time.
❏e scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
❏On the Conguration screen which is displayed by clicking the button in Epson Scan 2, if you set Quiet
Mode on the Scan tab, the scanning speed may be reduced.
Related Information
&“Scanning Using Epson Scan 2” on page 136
Cannot Send the Scanned Image by Email
Make sure you have congured the email server settings.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages
in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when
scanning using the scanner glass.
❏When scanning large volumes, we recommend scanning in grayscale.
❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&“Scanning Using Epson Scan 2” on page 136
Problems when Sending and Receiving Faxes
Cannot Send or Receive Faxes
❏Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
❏Check the error code displayed for the failed fax job, and try the solutions described in the error code list.
❏Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
❏If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
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261
❏Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
❏To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL lter to the line. Contact your DSL provider.
❏If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
❏Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is o.
❏To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer. e PC-FAX Driver is installed
together with FAX Utility.
❏In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
❏Window s 1 0
Right-click on the start button, or press and hold it and then select Control Panel > Vi e w d e v i c e s a n d
printers in Hardware and Sound.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Window s 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏Window s Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
❏Window s X P
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
❏In Mac OS, check the following.
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
❏Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
&“Check Fax Connection” on page 199
&“Basic Settings” on page 197
&“Error Code on the Status Menu” on page 228
&“Making Settings for a PBX Phone System” on page 148
&“Connecting the Printer to a Phone Line” on page 143
&“Uninstalling Applications” on page 224
&“Installing the Latest Applications” on page 223
User's Guide
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262
Cannot Send Faxes
❏If the user restriction feature has been enabled, a user name and password are required to operate the printer.
Contact your administrator if you do not know the password.
❏If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is
performed using the user name and password set in the printer driver. When you cannot send a fax due to an
authentication error, contact your administrator.
❏Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
❏Check if you accidentally sent a fax using the subaddress feature. If you select a recipient with a subaddress from
the contact list, the fax may be sent using the subaddress feature.
❏When sending faxes using the subaddress feature, ask the recipient if their fax machine is capable of receiving
faxes using the subaddress feature.
❏When sending faxes using the subaddress feature, check that the subaddress and password are correct. Check
with the recipient that the subaddress and password match.
Related Information
&“Basic Settings” on page 197
&“Cannot Send or Receive Faxes” on page 261
&“Sending a Fax with a Subaddress(SUB) and Password(SID)” on page 156
&“Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)” on page 156
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using the (On Hook) feature or using a connected telephone to check how
long it takes before you hear a fax tone. If it takes more than 50 seconds, add pauses aer the fax number to
send the fax. Tap to enter the pause. A hyphen is entered as the pause mark. One pause is about three
seconds. Add multiple pauses as needed.
❏If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, tap Edit and change Fax Speed to
Slow(9,600bps).
Related Information
&“Sending Faxes Aer Conrming the Recipient's Status” on page 152
&“Sending Faxes Dialing from the External Phone Device” on page 152
&“Managing Contacts” on page 58
&“Cannot Send or Receive Faxes” on page 261
User's Guide
Solving Problems
263
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
&“Sending Faxes in Monochrome at a Specied Time (Send Fax Later)” on page 154
&“Basic Settings” on page 61
Cannot Receive Faxes
❏If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏100 received documents have been saved in the inbox and the condential box in total.
❏e printer's memory is full (100%).
❏When receiving faxes using the subaddress feature, check that the subaddress and password are correct. Check
with the sender that the subaddress and password match.
❏Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏Check if the sender's fax number is registered in the contact list. Faxes sent from numbers that have not been
registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled.
❏Ask the sender if header information is setup on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
Related Information
&“Basic Settings” on page 197
&“Cannot Send or Receive Faxes” on page 261
&“Memory Full Error Occurs” on page 265
&“Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive)” on page 162
Cannot Save Received Faxes to a Memory Device
Check if the memory device is connected to the printer, and then check the Receive Settings.
Related Information
&“Saving Received Faxes in an External Memory Device (Unconditional Save/Forward)” on page 165
&“Saving Received Faxes in an External Memory Device (Conditional Save/Forward)” on page 170
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264
Memory Full Error Occurs
❏If the printer has been set to save received faxes in the inbox or the condential box, delete faxes you have
already read from the inbox or the condential box.
❏If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏If the printer has been set to save received faxes on a memory device, connect the device, in which you have
created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the
printer's memory. Make sure that the device has enough available memory and is not write protected.
❏Even though the memory is full, you can send a fax by using one of the following solutions.
❏Send a fax by using the Direct Send feature when sending a monochrome fax.
❏Send a fax by dialing from the external phone device.
❏Send a fax by using the (On Hook) feature.
❏Send a fax by dividing your originals into two or more to send them in several batches.
❏If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
&“Saving Received Faxes in the Inbox (Unconditional Save/Forward)” on page 163
&“Saving Received Faxes in the Inbox or the Condential Box (Conditional Save/Forward)” on page 168
&“Receiving Faxes on a Computer” on page 178
&“Saving Received Faxes in an External Memory Device (Unconditional Save/Forward)” on page 165
&“Saving Received Faxes in an External Memory Device (Conditional Save/Forward)” on page 170
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 153
&“Sending Faxes Dialing from the External Phone Device” on page 152
&“Sending Faxes Aer Conrming the Recipient's Status” on page 152
&“Removing Jammed Paper” on page 233
Sent Fax Quality Is Poor
❏Clean the scanner glass.
❏Clean the ADF.
❏Change the Original Type setting on the control panel. If your originals contain both text and photos, select
Photo.
❏Change the Density setting on the control panel.
❏If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send
feature, the printer may automatically lower the resolution.
❏Enable the ECM setting on the control panel.
User's Guide
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265
Related Information
&“Fax Settings” on page 189
&“Basic Settings” on page 197
&“Cleaning the Scanner Glass” on page 215
&“Cleaning the ADF” on page 213
Faxes Are Sent at the Wrong Size
❏Before you send an A3 size document, ask the recipient if the recipient's machine supports A3 size. If you see
OK (Reduced Size) in the fax transmission report, the recipient's fax machine does not support A3 size.
❏When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
&“Fax Settings” on page 189
&“Placing Originals” on page 52
&“Cleaning the Scanner Glass” on page 215
Received Fax Quality Is Poor
❏Enable the ECM setting on the control panel.
❏Contact the sender and ask them to send using a higher quality mode.
❏Reprint the received fax. Select Log from Job/Status to reprint the fax.
Related Information
&“Basic Settings” on page 197
&“Checking the Fax Job History” on page 188
Cannot Receive A3 Size Faxes
❏Check that the paper size setting of the paper source that contains A3 paper has been set to A3, and that the
paper source is set for use with the fax feature. Select Settings > General Settings >Printer Settings > Paper
Source Settings > Auto Select Settings > Fax, and then check the enabled paper source(s).
❏Check that A3 is selected in Receiving Paper Size. Select Settings > General Settings >Fax Settings > Basic
Settings > Receiving Paper Size, and then check that A3 is selected.
Related Information
&“Printer Settings” on page 63
&“Basic Settings” on page 197
User's Guide
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266
Received Faxes Are Not Printed
❏If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏If the printer has been set to save received faxes in the inbox or the condential box, the received faxes are not
automatically printed. Check the Receive Settings.
Related Information
&“Checking the Printer Status” on page 227
&“Removing Jammed Paper” on page 233
&“Saving Received Faxes in the Inbox (Unconditional Save/Forward)” on page 163
&“Saving Received Faxes in the Inbox or the Condential Box (Conditional Save/Forward)” on page 168
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data Aer Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data Aer Split, and then adjust reshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
Related Information
&“Print Settings” on page 196
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
&“Connecting Your Phone Device to the Printer” on page 145
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
&“Basic Settings” on page 197
&“Settings for the Answering Machine” on page 159
User's Guide
Solving Problems
267
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
e sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Control panel
Select on the home screen, and then enable Quiet Mode.
❏Windows printer driver
Enable Quiet Mode on the Main tab.
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏Epson Scan 2
Click the button to open the Conguration window. Next, set the Quiet Mode on the Scan tab.
Rear Paper Feed Slot is Removed
Reattach the rear paper feed slot by holding vertically shown as below.
User's Guide
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268
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is le o for a long time, the clock may show the wrong time.
Related Information
&“Basic Settings” on page 61
Memory Device Is not Recognized
Enable the memory device in the Memory Device Interface settings on the control panel.
Related Information
&“Printer Settings” on page 63
Cannot Save Data to a Memory Device
❏Check that the memory device is not write protected.
❏Check that the memory device has enough available memory. If the available memory is low, data cannot be
saved.
Related Information
&“External USB Device Specications” on page 274
Forgot Your Password
If you forget the administrator's password, contact Epson support.
Related Information
&“Contacting Epson Support” on page 284
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
"!" Is Displayed on the Photo Selection Screen
"!" is displayed on the LCD screen when the image le is not supported by the product.
Related Information
&“Supported Data Specications” on page 274
User's Guide
Solving Problems
269
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 400×2 rows
Color ink nozzles: 128×2 rows for each color
Weight of Paper Plain Paper 64 to 90 g/m (17 to 24 lb)
Thick Paper 91 to 256 g/m (25 to 68 lb)
Envelope Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Envelope C4: 80 to 100 g/m (21 to 26 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 47.0 mm (1.85 in.)
D 45.0 mm (1.77 in.)
Borderless printing
A 50.0 mm (1.97 in.)
B 48.0 mm (1.89 in.)
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270
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 47.0 mm (1.85 in.)
D 18.0 mm (0.71 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Eective Pixels 14040×20400 pixels (1200 dpi)
Maximum Document Size 297×431.8 mm (11.7×17 in.)
A3, Tabloid/US B
Scanning Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output Resolution 50 to 9600 dpi in 1 dpi increments
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
For External USB Device Hi-Speed USB
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271
Fax Specications
Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3)
Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone
systems
Speed Up to 33.6 kbps
Resolution Monochrome
❏Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.)
❏Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
❏Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.)
❏Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.)
Color
200×200 dpi
Page Memory Up to 550 pages (when received ITU-T No.1 chart in monochrome draft mode)
Redial
*
2 times (with 1 minute intervals)
Interface RJ-11 Phone Line, RJ-11 Telephone set connection
* The specications may dier by country or region.
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 ✓-
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print) IPv4 ✓-
AirPrint (iOS, Mac OS) IPv4, IPv6 ✓iOS 5 or later, Mac
OS X v10.7 or later
Google Cloud Print IPv4, IPv6 ✓-
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Functions Supported Remarks
Network Scanning Epson Scan 2 IPv4, IPv6 ✓-
Event Manager IPv4 ✓-
Epson Connect (Scan to
Cloud)
IPv4 ✓-
AirPrint (Scan) IPv4, IPv6 ✓OS X Mavericks or
later
ADF (2-sided scanning) - -
Fax Send a fax IPv4 ✓-
Receive a fax IPv4 ✓-
AirPrint (Faxout) IPv4, IPv6 ✓OS X Mountain
Lion or later
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1*2
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
19.8 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*3
Wireless Securities WEP (64/128bit),WPA2-PSK (AES)
*4
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 IEEE802.11n is only available for the HT20.
*3 Not supported for IEEE 802.11b.
*4 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.
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Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
SMTPS (STARTTLS, SSL/TLS)
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan OS X Mavericks or later
Fax OS X Mountain Lion or later
Google Cloud Print
External USB Device Specications
Devices Maximum Capacities
USB Flash Drive 2 TB (formatted in FAT, FAT32, or exFAT.)
You cannot use the following devices:
❏A device that requires a dedicated driver
❏A device with security settings (password, encryption, and so on)
Epson cannot guarantee all operations of externally connected devices.
Supported Data Specications
File Format JPEG taken by digital cameras DCF
*1
version 1.0 or 2.0
*2
compliant
TIFF 6.0 compliant images as below
❏RGB full color images (not compressed)
❏Binary images (not compressed or CCITT encoded)
Image Size Horizontal: 80 to 10200 pixels
Vertical: 80 to 10200 pixels
File Size Less than 2 GB
Maximum Number of Files JPEG: 9990
*3
TIFF: 999
*1 Design rule for Camera File system.
*2 Photo data stored on digital cameras with a built-in memory is not supported.
*3 Up to 999 les can be displayed at a time. (If the number of les exceeds 999, the les are displayed in groups.)
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274
Note:
"!" is displayed on the LCD screen when the printer cannot recognize the image le. In this situation, if you select a multiple
image layout, blank sections will be printed.
Dimensions
WF-7710 Series
Dimensions Storage
❏Width: 567 mm (22.3 in.)
❏Depth: 452 mm (17.8 in.)
❏Height: 340 mm (13.4 in.)
Printing
❏Width: 567 mm (22.3 in.)
❏Depth: 817 mm (32.2 in.)
❏Height: 340 mm (13.4 in.)
Weight
*
Approx. 18.7 kg (41.2 lb)
* Without the ink cartridges and the power cord.
WF-7720 Series
Dimensions Storage
❏Width: 567 mm (22.3 in.)
❏Depth: 452 mm (17.8 in.)
❏Height: 418 mm (16.5 in.)
Printing
❏Width: 567 mm (22.3 in.)
❏Depth: 817 mm (32.2 in.)
❏Height: 418 mm (16.5 in.)
Weight
*
Approx. 22.2 kg (48.9 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.3 A 0.4 A
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275
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 18 W
(ISO/IEC24712)
Ready mode: Approx. 8.5 W
Sleep mode: Approx. 1.0 W
Power o: Approx. 0.2 W
Standalone copying: Approx. 18 W
(ISO/IEC24712)
Ready mode: Approx. 8.5 W
Sleep mode: Approx. 1.0 W
Power o: Approx. 0.2 W
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature -30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later
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276
❏macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac
OS X v10.6.8
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is equipment contains the following wireless module.
Manufacturer: Askey Computer Corporation
Type: WLU6320-D69 (RoHS)
is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. is equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
C443A
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277
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Standards and Approvals for Australian Model
EMC AS/NZS CISPR32 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C443A
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
German Blue Angel
See the following website to check whether or not this printer meets the standards for the German Blue Angel.
http://www.epson.de/blauerengel
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
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278
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
!
Caution:
❏When carrying the printer, li it using a stable position. Liing the printer using an unstable position may result
in injury.
❏Because this printer is heavy, it should always be carried by two or more people when unpacking and
transporting.
❏When liing the printer, place your hands in the positions shown below. If you li the printer holding other
positions, the printer may fall or you may trap your ngers when placing the printer.
❏When carrying the printer, do not tilt it more than 10 degrees; otherwise the printer may fall.
❏Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be
injured.
c
Important:
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
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279
3. Disconnect all cables such as the power cord and USB cable.
4. If the printer supports external storage devices, make sure they are not connected.
5. Remove all of the paper from the printer.
6. Make sure there are no originals on the printer.
7. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
8. Close the scanner unit.
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280
9. Prepare to pack the printer as shown below.
10. Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 15
&“Checking and Cleaning the Print Head” on page 210
&“Aligning the Print Head” on page 212
Messages Displayed During Connection Check
e following messages are displayed when performing a Connection Check to the email server. If an error occurs,
check the message and the explanation to conrm the status.
Messages Explanation
Connection test was successful. This message appears when the connection with the server is successful.
SMTP server communication error.
Check the following. - Network
Settings
This message appears when
❏The printer is not connected to a network
❏SMTP server is down
❏Network connection is disconnected while communicating
❏Received incomplete data
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
❏The printer is not connected to a network
❏POP3 server is down
❏Network connection is disconnected while communicating
❏Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
❏Connecting to a DNS server failed
❏Name resolution for an SMTP server failed
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281
Messages Explanation
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
❏Connecting to a DNS server failed
❏Name resolution for an POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Connection to SMTP server failed.
Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server does not support SMTP secure connection (SSL
connection).
Connection to SMTP server failed.
Change Secure Connection to SSL/TLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an SSL/TLS connection for an SMTP
secure connection.
Connection to SMTP server failed.
Change Secure Connection to
STARTTLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an STARTTLS connection for an SMTP
secure connection.
The connection is untrusted. Check the
following. - Date and Time
This message appears when the printer’s date and time setting is incorrect or the
certicate has expired.
The connection is untrusted. Check the
following. - CA Certicate
This message appears when the printer does not have a root certicate
corresponding to the server or a CA Certicate has not been imported.
The connection is not secured. This message appears when the obtained certicate is damaged.
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
Sender's Email Address is incorrect.
Change to the email address for your
email service.
This message appears when the specied sender’s Email address is wrong.
Cannot access the printer until
processing is complete.
This message appears when the printer is busy.
Related Information
&“Checking an Email Server Connection” on page 73
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282
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2017 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏e N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other
countries.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
User's Guide
Appendix
283
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod
touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
User's Guide
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284
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
User's Guide
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285
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
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286
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
http://www.epson.com.hk
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
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Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
❏Techn ic al support
Epson Service Center
Province Company Name Address Phone
E-mail
DKI JAKARTA ESS JAKARTA
MANGGADUA
Ruko Mall Mangga Dua No. 48 Jl. Arteri
Mangga Dua, Jakarta Utara - DKI JAKARTA
(+6221) 62301104
jkt-admin@epson-indonesia.co.id
NORTH
SUMATERA
ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor
A-4, Medan - North Sumatera
(+6261) 42066090 / 42066091
mdn-adm@epson-indonesia.co.id
WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa
Barat 40116
(+6222) 4207033
bdg-admin@epson-
indonesia.co.id
DI
YOGYAKARTA
ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak
Yogyakarta - DIY
(+62274) 581065
ygy-admin@epson-indonesia.co.id
EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma
Bangsa No. 116 - 118 Surabaya - JATIM
(+6231) 5355035
sby-admin@epson-indonesia.co.id
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Province Company Name Address Phone
E-mail
SOUTH
SULAWESI
ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae,
mariso, MAKASSAR - SULSEL 90125
(+62411) 8911071
mksr-admin@epson-
indonesia.co.id
WEST
KALIMANTAN
ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad
Yani - Pontianak Kalimantan Barat
(+62561) 735507 / 767049
pontianak-admin@epson-
indonesia.co.id
RIAU ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru
Riau
(+62761) 8524695
pkb-admin@epson-
indonesia.co.id
DKI JAKARTA ESS JAKARTA
SUDIRMAN
Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav.
3 Jakarta Pusat - DKI JAKARTA 10220
(+6221) 5724335
ess@epson-indonesia.co.id
EAST JAWA ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29
Surabaya - Jawa Timur
(+6231) 5014949
esssby@epson-indonesia.co.id
BANTEN ESS SERPONG Ruko Mall WTC Matahari No. 953, Serpong-
Banten
(+6221) 53167051 / 53167052
esstag@epson-indonesia.co.id
CENTRAL
JAWA
ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl. MT
Haryono No 970 Semarang - JAWA TENGAH
(+6224) 8313807 / 8417935
esssmg@epson-indonesia.co.id
EAST
KALIMANTAN
ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan
Sempaja Selatan Kecamatan Samarinda
UTARA - SAMARINDA - KALTIM
(+62541) 7272904
escsmd@epson-indonesia.co.id
SOUTH
SUMATERA
ESC PALEMBANG Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9
Ilir Palembang Sumatera Selatan
(+62711) 311330
escplg@epson-indonesia.co.id
EAST JAVA ESC JEMBER JL. Panglima Besar Sudirman Ruko no.1D
Jember-Jawa Timur (Depan Balai Penelitian
& Pengolahan Kakao)
(+62331) 488373 / 486468
jmr-admin@epson-indonesia.co.id
NORTH
SULAWESI
ESC MANADO Tekno Megamall Lt LG 11 TK 21, Kawasan
Megamas Boulevard, Jl Piere Tendean,
Manado - SULUT 95111
(+62431) 8890996
MND-ADMIN@EPSON-
INDONESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
User's Guide
Appendix
289
Epson Call Centre
Phone: +60 1800-8-17349
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (+632)441-9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.som.ph
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
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