Table of Contents
- Copyright
- Trademarks
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Printing a Network Status Sheet
- Replacing or Adding New Wireless Routers
- Changing the Connection Method to a Computer
- Changing the Wi-Fi Direct (Simple AP) Settings
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Loading Paper
- Placing Originals
- Printing
- Copying
- Scanning
- Replacing Ink Cartridges and Other Consumables
- Checking the Status of the Remaining Ink and the Maintenance Box
- Ink Cartridge Codes
- Ink Cartridge Handling Precautions
- Replacing Ink Cartridges
- Maintenance Box Code
- Maintenance Box Handling Precautions
- Replacing a Maintenance Box
- Temporarily Printing with Black Ink
- Conserving Black Ink when the Black Ink Is Low (for Windows Only)
- Maintaining the Printer
- Menu Options for Settings
- Menu Options for Supply Status
- Menu Options for Maintenance
- Menu Options for Printer Setup
- Menu Options for Network Settings
- Menu Options for Epson Connect Services
- Menu Options for Google Cloud Print Services
- Menu Options for Guide Functions
- Menu Options for Customer Research
- Menu Options for Firmware Update
- Menu Options for Restore Default Settings
- Network Service and Software Information
- Epson Connect Service
- Application for Configuring Printer Operations (Web Config)
- Windows Printer Driver
- Mac OS Printer Driver
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Scanning from a Computer (Epson ScanSmart)
- Application for Quick and Fun Printing from a Computer (Epson Photo+)
- Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
- Application for Updating Software and Firmware (EPSON Software Updater)
- Installing Applications
- Adding the Printer (for Mac OS Only)
- Updating Applications and Firmware
- Uninstalling Applications
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone, iPad, or iPod touch
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Colors Differ from What You See on the Display
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Cannot Preview in Thumbnail
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Other Problems
- Appendix
Epson XP-3155 User Manual
Displayed below is the user manual for XP-3155 by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
User's Guide
NPD6802-00 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2021 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Copyright
2
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, and iTunes are
trademarks of Apple Inc., registered in the U.S. and other countries.
❏Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
❏Google Cloud Print, Chrome, Google Play, and Android are trademarks of Google LLC.
❏Adobe and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other
countries.
❏Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏Mopria
®
and the Mopria
®
Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................8
Using the Manual to Search for Information. . . . . . . 8
Marks and Symbols.........................9
Descriptions Used in this Manual..............10
Operating System References.................10
Important Instructions
Safety Instructions.........................11
Safety Instructions for Ink................. 11
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up the
Printer................................12
Advisories and Warnings for Using the Printer. . 12
Advisories and Warnings for Transporting or
Storing the Printer.......................13
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the LCD
Screen................................13
Protecting Your Personal Information...........13
Printer Basics
Part Names and Functions...................14
Guide to the Control Panel...................16
Control Panel.......................... 16
Guide to the Home Screen.................16
Entering Characters......................17
Viewing Animations..................... 18
Network Settings
Network Connection Types.................. 20
Wi-Fi Connection.......................20
Wi-Fi Direct (Simple AP) Connection.........20
Connecting to a Computer...................21
Connecting to a Smart Device................ 22
Connecting to a smart device over a wireless
router................................22
Connecting to an iPhone, iPad, or iPod touch
using Wi-Fi Direct.......................22
Connecting to Android Devices using Wi-Fi
Direct................................26
Connecting to Devices other than iOS and
Android using Wi-Fi Direct................28
Making Wi-Fi Settings from the Printer..........31
Making Wi-Fi Settings by Entering the SSID
and Password...........................31
Making Wi-Fi Settings by Push Button Setup. . . .32
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................33
Checking the Network Connection Status........34
Network Icon...........................34
Printing a Network Connection Report........34
Printing a Network Status Sheet...............40
Replacing or Adding New Wireless Routers.......40
Changing the Connection Method to a Computer. . 41
Changing the Wi-Fi Direct (Simple AP) Settings. . . 41
Disabling Wi-Fi from the Control Panel......... 42
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 43
Restoring the Network Settings from the
Control Panel............................ 43
Loading Paper
Paper Handling Precautions..................45
Available Paper and Capacities................46
Genuine Epson Paper.....................46
Commercially Available Paper.............. 47
Paper for Borderless Printing...............47
Paper for 2-Sided Printing................. 48
List of Paper Type....................... 48
Loading Paper in the Rear Paper Feed...........48
Placing Originals
Placing Originals on the Scanner Glass. . . . . . . . . . 52
How to Place Various Originals..............53
Printing
Printing from the Control Panel...............56
Printing Lined Paper and Calendars..........56
Printing from a Computer................... 56
Printing Basics - Windows.................56
4
Printing Basics - Mac OS..................58
Printing on 2-Sides.......................60
Printing Several Pages on One Sheet..........62
Printing to Fit the Paper Size............... 64
Printing Multiple Files Together (for
Windows Only).........................65
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only)..........66
Printing Using Advanced Features........... 72
Printing from Smart Devices................. 75
Using Epson iPrint.......................75
Using Epson Print Enabler.................76
Using AirPrint..........................77
Printing Using Mopria Print Service. . . . . . . . . . 78
Canceling Printing.........................78
Canceling Printing - Control Panel...........78
Canceling Printing - Windows..............78
Canceling Printing - Mac OS............... 79
Copying
Copying Basics........................... 80
Copying in Various Layout...................80
Menu Options for Copying...................81
Scanning
Scanning Using the Control Panel..............84
Scanning to a Computer...................84
Scanning Using WSD.....................88
Scanning from a Computer...................90
Scanning Using Epson Scan 2...............90
Scanning from Smart Devices.................97
Installing Epson iPrint....................97
Scanning Using Epson iPrint............... 97
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box.......................99
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . . 99
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........99
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X.........99
Ink Cartridge Codes.......................100
Ink Cartridge Handling Precautions...........100
Replacing Ink Cartridges................... 103
Maintenance Box Code.....................106
Maintenance Box Handling Precautions........ 106
Replacing a Maintenance Box................107
Temporarily Printing with Black Ink...........109
Temporarily Printing with Black Ink - Windows 110
Temporarily Printing with Black Ink - Mac OS. .111
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)...................112
Maintaining the Printer
Preventing the Print Head from Drying.........113
Checking and Cleaning the Print Head.........113
Checking and Cleaning the Print Head -
Control Panel..........................113
Checking and Cleaning the Print Head -
Windows.............................114
Checking and Cleaning the Print Head - Mac
OS..................................114
Aligning the Print Head....................115
Aligning the Print Head - Control Panel. . . . . . 115
Cleaning the Paper Path for Ink Smears.........115
Cleaning the Scanner Glass..................116
Cleaning the Translucent Film............... 116
Saving Power............................118
Saving Power - Control Panel..............119
Menu Options for Settings
Menu Options for Supply Status..............120
Ink Level:.............................120
Maintenance Box Service Life:............. 120
Menu Options for Maintenance.............. 120
Nozzle Check:.........................120
Head Cleaning:........................ 120
Print Head Alignment:...................120
Ink Cartridge(s) Replacement:............. 120
Paper Guide Cleaning:...................121
Menu Options for Printer Setup.............. 121
Paper Source Settings:................... 121
Quiet Mode:.......................... 121
Power O Timer:.......................121
Power O Settings:......................121
Language:............................ 122
Keyboard.............................122
Sleep Timer:...........................122
Ink Drying Time:.......................122
Menu Options for Network Settings........... 122
Menu Options for Epson Connect Services......123
5
Menu Options for Google Cloud Print Services. . . 123
Menu Options for Guide Functions............124
Menu Options for Customer Research..........124
Menu Options for Firmware Update...........124
Menu Options for Restore Default Settings...... 124
Network Service and Software
Information
Epson Connect Service.....................126
Application for Conguring Printer Operations
(Web Cong)............................126
Running Web Cong on a Web Browser......126
Running Web Cong on Windows.......... 127
Running Web Cong on Mac OS........... 127
Windows Printer Driver....................128
Guide to Windows Printer Driver...........129
Making Operation Settings for the Windows
Printer Driver......................... 130
Mac OS Printer Driver.....................131
Guide to Mac OS Printer Driver............132
Making Operation Settings for the Mac OS
Printer Driver......................... 133
Application for Scanning Documents and
Images (Epson Scan 2).....................134
Adding the Network Scanner..............134
Application for Conguring Scanning
Operations from the Control Panel (Epson
Event Manager)..........................135
Application for Scanning from a Computer
(Epson ScanSmart)........................135
Application for Quick and Fun Printing from a
Computer (Epson Photo+)..................136
Application for Easily Operating the Printer
from a Smart device (Epson Smart Panel). . . . . . . 136
Application for Updating Soware and
Firmware (EPSON Soware Updater). . . . . . . . . . 137
Installing Applications.....................137
Adding the Printer (for Mac OS Only)..........138
Updating Applications and Firmware..........138
Updating the Printer's Firmware using the
Control Panel..........................139
Uninstalling Applications...................139
Uninstalling Applications - Windows........ 139
Uninstalling Applications - Mac OS..........140
Solving Problems
Checking the Printer Status..................142
Checking Error Codes on the LCD Screen. . . . . 142
Checking the Printer Status - Windows.......143
Checking the Printer Status - Mac OS........143
Checking the Soware Status................ 144
Removing Jammed Paper...................144
Removing Jammed Paper from the Rear
Paper Feed............................144
Removing Jammed Paper from Rear Cover. . . . 145
Removing Jammed Paper from Inside the
Printer...............................146
Paper Does Not Feed Correctly...............147
Paper Jams............................147
Paper Feeds at a Slant....................148
Several Sheets of Paper are Fed at a Time. . . . . .148
Paper Out Error Occurs..................148
Paper is Ejected During Printing............148
Power and Control Panel Problems............148
Power Does Not Turn On.................148
Power Does Not Turn O.................148
Power Turns O Automatically.............149
LCD Screen Gets Dark...................149
Cannot Print from a Computer...............149
Checking the Connection (USB)............149
Checking the Connection (Network).........150
Checking the Soware and Data............150
Checking the Printer Status from the
Computer (Windows)....................152
Checking the Printer Status from the
Computer (Mac OS).....................152
When You Cannot Make Network Settings...... 153
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 153
Checking the SSID Connected to the Printer. . . 155
Checking the SSID for the Computer.........155
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac.................................156
Cannot Print from an iPhone, iPad, or iPod touch. 156
Printout Problems........................ 157
Printout is Scued or Color is Missing........157
Banding or Unexpected Colors Appear.......157
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................157
Blurry Prints, Vertical Banding, or
Misalignment..........................158
Print Quality is Poor.....................158
Paper Is Smeared or Scued...............159
Paper is Smeared During Automatic 2-Sided
Printing..............................160
Printed Photos are Sticky.................160
6
Images or Photos are Printed in Unexpected
Colors...............................160
Colors Dier from What You See on the Display160
Cannot Print Without Margins.............161
Edges of the Image are Cropped During
Borderless Printing......................161
e Position, Size, or Margins of the Printout
Are Incorrect..........................161
Printed Characters Are Incorrect or Garbled. . . 162
e Printed Image Is Inverted..............162
Mosaic-Like Patterns in the Prints...........162
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........162
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 163
An Image of the Reverse Side of the Original
Appears in the Copied Image..............163
e Printout Problem Could Not be Cleared. . . 163
Other Printing Problems................... 163
Printing Is Too Slow.....................163
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 164
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................164
Cannot Start Scanning.....................164
Cannot Start Scanning when Using the
Control Panel..........................165
Scanned Image Problems...................165
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......165
e Image Quality Is Rough...............165
Oset Appears in the Background of Images. . . 166
Text is Blurred.........................166
Moiré Patterns (Web-Like Shadows) Appear. . . 166
Cannot Scan the Correct Area on the
Scanner Glass..........................167
Cannot Preview in umbnail............. 167
Text is Not Recognized Correctly when
Saving as a Searchable PDF................167
Cannot Solve Problems in the Scanned Image. . 168
Other Scanning Problems...................168
Scanning Is Too Slow....................168
Scanning Slows Down Dramatically During
Continuous Scanning....................169
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 169
Other Problems..........................169
Slight Electric Shock when Touching the Printer 169
Operation Sounds Are Loud...............169
Application Is Blocked by a Firewall (for
Windows Only)........................169
Appendix
Technical Specications....................170
Printer Specications....................170
Scanner Specications................... 171
Interface Specications...................171
Network Function List...................172
Wi-Fi Specications.....................172
Security Protocol.......................173
Supported ird Party Services.............173
Dimensions...........................173
Electrical Specications.................. 173
Environmental Specications..............174
System Requirements....................174
Regulatory Information....................175
Standards and Approvals................. 175
Restrictions on Copying..................175
Transporting and Storing the Printer...........176
Where to Get Help........................178
Technical Support Web Site................178
Contacting Epson Support................178
7
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving
problems, and so on.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 137
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
About This Manual
>
Using the Manual to Search for Information
8
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Windows: Hold down Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
About This Manual
>
Marks and Symbols
9
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
Mojave. e content displayed on the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Windows
®
10 operating system
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
❏Microso
®
Windows Vista
®
operating system
❏Microso
®
Windows
®
XP operating system
❏Microso
®
Windows
®
XP Professional x64 Edition operating system
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later as well as macOS 11 or later.
About This Manual
>
Operating System References
10
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Safety Instructions for Ink
❏Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏Keep ink cartridges and maintenance box out of the reach of children.
Important Instructions
>
Safety Instructions
>
Safety Instructions for Ink
11
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
Important Instructions
>
Printer Advisories and Warnings
>
Advisories and Warnings for Using the Printer
12
❏Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the LCD Screen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
Important Instructions
>
Protecting Your Personal Information
13
Printer Basics
Part Names and Functions
ARear paper feed Loads paper.
BPaper support Supports loaded paper.
CEdge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
DFeeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
EOutput tray Holds the ejected paper.
FStopper Prevents printouts from falling from the output tray.
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
CControl panel Indicates the printer's status and allows you to make print settings.
Printer Basics
>
Part Names and Functions
14
AScanner unit support Supports the scanner unit.
BScanner unit Scans placed originals. Open when replacing ink cartridges or removing
jammed paper inside the printer.
CInk cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles.
AMaintenance box cover Remove when replacing the maintenance box. The maintenance box is a
container that collects a very small amount of surplus ink during cleaning or
printing.
BRear cover Remove when removing jammed paper.
CAC inlet Connects the power cord.
DUSB port Connects a USB cable to connect with a computer.
Related Information
&“Control Panel” on page 16
Printer Basics
>
Part Names and Functions
15
Guide to the Control Panel
Control Panel
ATurns the printer on or o.
Unplug the power cord after checking that the power light is o.
BDisplays the home screen.
CDisplays menus and messages. Use buttons on the control panel to select a menu or to make settings.
DDisplays the solutions when you are in trouble.
EUse the
u
d
l
r
buttons to select a menu, and then press the OK button to enter the selected menu.
FStops the current operation.
GStarts an operation such as printing or copying.
HApplies to a variety of functions depending on the situation.
IReturns to the previous screen.
Guide to the Home Screen
Printer Basics
>
Guide to the Control Panel
>
Guide to the Home Screen
16
AIcons that show the network status are displayed.
Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless
network connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is
searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are,
the stronger the connection.
Indicates that Wi-Fi Direct (Simple AP) is enabled.
Indicates that Wi-Fi Direct (Simple AP) is disabled.
BWhen
l
and
r
are displayed, you can scroll right or left by pressing the
l
or
r
button.
CFunction icons and names are displayed as menu icons.
Select an icon by pressing the
u
d
l
r
buttons, and then press the OK button to enter the menu.
Scan Allows you to scan a document or a photo.
Copy Allows you to copy a document.
Smartphone
connect
Allows you to connect the printer directly to your smart device without a wireless router.
Quiet Mode Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However,
enabling this may reduce print speed. Depending on the paper type and print quality settings
you selected, there may be no dierence in the printer's noise level.
This is a shortcut to the following menu.
Settings > Printer Setup > Quiet Mode
Personal
Stationery
Oers you various printing features such as printing ruled paper or calendars.
Settings Allows you to make settings related to maintenance, printer setup, and network settings.
Maintenance Displays the menus recommended to improve the quality of your printouts such as un-
clogging nozzles by printing a nozzle check pattern and performing head cleaning, and
improving blurring or banding in your printouts by aligning the print head. This is a shortcut to
the following menu.
Settings > Maintenance
Wi-Fi Setup Allows you to set up the printer for use on a wireless network. This is a shortcut to the following
menu.
Settings > Network Settings > Wi-Fi Setup
DAvailable buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.
Entering Characters
To enter characters and symbols for network settings from the control panel, use the
u
,
d
,
l
, and
r
buttons and
the soware keyboard on the LCD screen. Press the
u
,
d
,
l
, or
r
button to select a character or function button
Printer Basics
>
Guide to the Control Panel
>
Entering Characters
17
on the keyboard, and then press the OK button. When you have nished entering characters, select OK, and then
press the OK button.
Function button Descriptions
l
r
Moves the cursor to the left or right.
A 1 # Switches the character type. You can enter alphanumerics or symbols.
You can also switch them by using the button.
Enters a space.
Deletes a character to the left (backspace).
OK Enters the selected characters.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏Press button: Displays the help screen. Select How To and then select the items that you want to view.
❏Select How to at the bottom of the operation screen: Displays the context-sensitive animation.
AIndicates your progress through the current step. The animation repeats when the progress bar reaches the end.
Printer Basics
>
Guide to the Control Panel
>
Viewing Animations
18
Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the printer and the computer or smart device to the wireless router. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the wireless router.
Related Information
&“Connecting to a Computer” on page 21
&“Connecting to a smart device over a wireless router” on page 22
&“Making Wi-Fi Settings from the Printer” on page 31
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you
Network Settings
>
Network Connection Types
>
Wi-Fi Direct (Simple AP) Connection
20
can connect the devices to the printer without having to use a standard wireless router. However, devices directly
connected to the printer cannot communicate with each other through the printer.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
&“Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct” on page 22
&“Connecting to Android Devices using Wi-Fi Direct” on page 26
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
Network Settings
>
Connecting to a Computer
21
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
Connecting to a smart device over a wireless router
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the
computer rst by using the installer.
Related Information
&“Printing from Smart Devices” on page 75
Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct
is method allows you to connect the printer directly to an iPhone, iPad, or iPod touch without a wireless router.
e following conditions are required to connect using this method. If your environment does not match these
Network Settings
>
Connecting to a Smart Device
>
Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct
22
conditions, you can connect by selecting Other OS Devices. See "Related Information" below for details on
connecting.
❏iOS 11 or later
❏Using the standard camera application to scan the QR code
❏Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Select Smartphone connect on the home screen using the
l
r
buttons, and then press the OK button.
2. Check the message, and then press the OK button to proceed.
3. Check the message, and then press the OK button to proceed.
4. Select iOS using the
l
r
buttons, and then press the OK button.
Network Settings
>
Connecting to a Smart Device
>
Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct
23
5. Check the message, and then press the OK button to proceed.
e QR code is displayed on the printer's control panel.
6. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on
the printer's control panel in PHOTO mode.
Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or
earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, press the
l
button. See "Related Information" below for details on connecting.
7. Tap the notication displayed on the screen of the iPhone, iPad, or iPod touch.
8. Tap Join.
Network Settings
>
Connecting to a Smart Device
>
Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct
24
9. On the printer's control panel, press the OK button.
10. On the iPhone, iPad, or iPod touch, start Epson printing app.
Examples of Epson printing apps
11. On the Epson printing app screen, tap Printer is not selected..
12. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
13. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
Network Settings
>
Connecting to a Smart Device
>
Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct
25
Related Information
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
&“Printing from Smart Devices” on page 75
Connecting to Android Devices using Wi-Fi Direct
is method allows you to connect the printer directly to your Android device without a wireless router. e
following conditions are required to use this function.
❏Android 4.4 or later
❏Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Select Smartphone connect on the home screen using the
l
r
buttons, and then press the OK button.
2. Check the message, and then press the OK button to proceed.
3. Select Android using the
l
r
buttons, and then press the OK button.
Network Settings
>
Connecting to a Smart Device
>
Connecting to Android Devices using Wi-Fi Direct
26
4. On the iPhone, iPad, or iPod touch, start Epson iPrint.
5. On the Epson iPrint screen, tap Printer is not selected..
6. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
Note:
Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting
Other OS Devices. See "Related Information" below for connecting.
7. When the device connection approval screen is displayed, select Approve.
8. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
Network Settings
>
Connecting to a Smart Device
>
Connecting to Android Devices using Wi-Fi Direct
27
Related Information
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
&“Printing from Smart Devices” on page 75
Connecting to Devices other than iOS and Android using Wi-Fi
Direct
is method allows you to connect the printer directly to smart devices without a wireless router.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you
disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1. Select Smartphone connect on the home screen using the
l
r
buttons, and then press the OK button.
2. Check the message, and then press the OK button to proceed.
3. Select Other OS Devices using the
l
r
buttons, and then press the OK button.
e Network Name and Password for Wi-Fi Direct for the printer are displayed.
Network Settings
>
Connecting to a Smart Device
>
Connecting to Devices other than iOS and Android using Wi-
…
28
4. On the smart device's Wi-Fi screen, select the Network Name shown on the printer's control panel, and then
enter the password.
e screenshot is an example on iPhone.
5. On the printer's control panel, press the OK button.
Network Settings
>
Connecting to a Smart Device
>
Connecting to Devices other than iOS and Android using Wi-
…
29
6. On the smart device, start Epson printing app.
Examples of Epson printing apps
7. On the Epson printing app screen, tap Printer is not selected..
8. Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
9. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart
device's Wi-Fi screen to connect them again.
Network Settings
>
Connecting to a Smart Device
>
Connecting to Devices other than iOS and Android using Wi-
…
30
Related Information
&“Printing from Smart Devices” on page 75
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the wireless router such as SSID and password, you can make settings manually.
If the wireless router supports WPS, you can make settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Related Information
&“Making Wi-Fi Settings by Entering the SSID and Password” on page 31
&“Making Wi-Fi Settings by Push Button Setup” on page 32
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 33
Making Wi-Fi Settings by Entering the SSID and Password
You can set up a Wi-Fi network by entering the information necessary to connect to a wireless router from the
printer's control panel. To set up using this method, you need the SSID and password for a wireless router.
Note:
If you are using an wireless router with its default settings, the SSID and password are on the label. If you do not know the
SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless
router.
1. Select Wi-Fi Setup on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
4. Select Wi-Fi Setup Wizard.
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Wi-Fi Settings by Entering the SSID and Pass
…
31
5. Select the SSID for the wireless router from printer's control panel, and then press the OK button.
Note:
❏If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the
list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.
❏If you do not know the SSID, check if it is written on the label of the wireless router. If you are using the wireless
router with its default settings, use the SSID written on the label.
6. Enter the password.
Select whether or not you print a network connection report aer nishing the settings.
Note:
❏e password is case-sensitive.
❏If you do not know the network name (SSID) check if the information is written on the label of the wireless router. If
you are using the wireless router with its default settings, use the SSID on the label. If you cannot nd any
information, see the documentation provided with the wireless router.
7. When you have setup nished, and then press the button.
Note:
If you fail to connect, load paper, and then press the button to print a network connection report.
Related Information
&“Entering Characters” on page 17
&“Checking the Network Connection Status” on page 34
&“When You Cannot Make Network Settings” on page 153
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following
conditions are met, you can set up by using this method.
❏e wireless router is compatible with WPS (Wi-Fi Protected Setup).
❏e current Wi-Fi connection was established by pressing a button on the wireless router.
1. Select Wi-Fi Setup on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
4. Select Push Button Setup (WPS).
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Wi-Fi Settings by Push Button Setup
32
5. Hold down the [WPS] button on the wireless router until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the
documentation provided with your wireless router for details.
6. Press the OK button on the printer's control panel. Follow the on-screen instruction hereaer.
Note:
If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 34
&“When You Cannot Make Network Settings” on page 153
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an wireless router by using a PIN code. You can use this method to set up if an
wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the wireless
router.
1. Select Wi-Fi Setup on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
4. Select Others.
5. Select PIN Code (WPS).
6. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the wireless router within two minutes.
Note:
See the documentation provided with your wireless router for details on entering a PIN code.
Network Settings
>
Making Wi-Fi Settings from the Printer
>
Making Wi-Fi Settings by PIN Code Setup (WPS)
33
7. Press the OK button on the printer.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 34
&“When You Cannot Make Network Settings” on page 153
Checking the Network Connection Status
You can check the network connection status in the following way.
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
&“Guide to the Home Screen” on page 16
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the wireless router.
1. Load papers.
2. Select Settings on the home screen, and then press the OK button.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Network Settings > Connection Check.
e connection check starts.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
34
4. Press the
x
button to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
Related Information
&“Messages and Solutions on the Network Connection Report” on page 35
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
&“E-1” on page 36
&“E-2, E-3, E-7” on page 36
&“E-5” on page 37
&“E-6” on page 37
&“E-8” on page 37
&“E-9” on page 38
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
35
&“E-10” on page 38
&“E-11” on page 38
&“E-12” on page 39
&“E-13” on page 39
&“Message on the Network Environment” on page 40
E-1
Solutions:
❏Make sure your hub or other network device is turned on.
❏If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Solutions:
❏Make sure your wireless router is turned on.
❏Conrm that your computer or device is connected correctly to the wireless router.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Place the printer closer to your wireless router and remove any obstacles between them.
❏If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-
compliant frequency, the printer does not display them.
❏If you are using push button setup to establish a network connection, make sure your wireless router supports
WPS. You cannot use push button setup if your wireless router does not support WPS.
❏Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏Makes sure you know your SSID and password before connecting to the wireless router. If you are using a
wireless router with its default settings, the SSID and password are located on a label on the wireless router. If
you do not know your SSID and password, contact the person who set up the wireless router, or see the
documentation provided with the wireless router.
❏If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
❏Another smart device was added to the network using push button setup.
❏e Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 21
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
36
&“Making Wi-Fi Settings from the Printer” on page 31
E-5
Solutions:
Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on
the wireless router, and then reset the printer’s network settings.
❏WEP-64 bit (40 bit)
❏WEP-128 bit (104 bit)
❏WPA PSK (TKIP/AES)
*
❏WPA2 PSK (TKIP/AES)
*
❏WPA (TKIP/AES)
❏WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Solutions:
❏Check if MAC address ltering is disabled. If it is enabled, register the printer’s MAC address so that it is not
ltered. See the documentation provided with the wireless router for details. You can check the printer’s MAC
address from the Network Status part on the network connection report.
❏If your wireless router is using shared authentication with WEP security, make sure the authentication key and
index are correct.
❏If the number of connectable devices on the wireless router is less than the number of network devices that you
want to connect, make settings on the wireless router to increase the number of connectable devices. See the
documentation provided with the wireless router to make settings.
Related Information
&“Connecting to a Computer” on page 21
E-8
Solutions:
❏Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto.
❏If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&“Printing a Network Status Sheet” on page 40
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
37
E-9
Solutions:
Check the following.
❏Devices are turned on.
❏You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the wireless router.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
&“Connecting to a Computer” on page 21
E-10
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer’s
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer’s IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the wireless router. Wait for about 10 seconds,
and then turn it on.
Related Information
&“Printing a Network Status Sheet” on page 40
E-11
Solutions:
Check the following.
❏e default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual.
❏e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
38
Related Information
&“Printing a Network Status Sheet” on page 40
E-12
Solutions:
Check the following.
❏Other devices on the network are turned on.
❏e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏e network addresses for other devices (subnet mask and default gateway) are the same.
❏e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&“Printing a Network Status Sheet” on page 40
&“Connecting to a Computer” on page 21
E-13
Solutions:
Check the following.
❏Network devices such as a wireless router, hub, and router are turned on.
❏e TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
❏Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏You can register several passwords on a wireless router that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Network Settings
>
Checking the Network Connection Status
>
Printing a Network Connection Report
39
Related Information
&“Printing a Network Status Sheet” on page 40
&“Connecting to a Computer” on page 21
Message on the Network Environment
Message Solution
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the wireless router and removing any
obstacles between them, turn o the wireless router. Wait for about 10
seconds, and then turn it on. If it still does not connect, see the
documentation supplied with the wireless router.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
Computer and smart devices that can be connected simultaneously are
connected in full in the Wi-Fi Direct (Simple AP) connection. To add another
computer or smart device, disconnect one of the connected devices or
connect it to the other network rst.
You can conrm the number of wireless devices which can be connected
simultaneously and the number of connected devices by checking the
network status sheet or the printer’s control panel.
The same SSID as Wi-Fi Direct exists in the
environment. Change the Wi-Fi Direct SSID
if you cannot connect a smart device to the
printer.
On the printer’s control panel, go to Wi-Fi Direct Setup screen and select the
menu to change the setting. You can change the network name following
after DIRECT-XX-. Enter within 32 characters.
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Network Settings > Print Status Sheet.
4. Press the
x
button.
e network status sheet is printed.
Replacing or Adding New Wireless Routers
If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network
environment is established, re-set the Wi-Fi settings.
Network Settings
>
Replacing or Adding New Wireless Routers
40
Related Information
&“Changing the Connection Method to a Computer” on page 41
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install
Soware screen, and then click Next.
Changing the Wi-Fi Direct (Simple AP) Settings
When a Wi-Fi Direct (Simple AP) connection is enabled, you can change the Wi-Fi Direct settings such as the
network name and the password.
Network Settings
>
Changing the Wi-Fi Direct (Simple AP) Settings
41
1. Select Wi-Fi Setup on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi Direct.
3. Press the OK button to proceed.
4. Press the OK button to proceed.
5. Press the
d
button to display the setting screen.
6. Select the menu item that you want to change.
You can select the following menu items.
❏Change Network Name
Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your
arbitrary name. You can set the network name (SSID) in ASCII characters that is displayed on the soware
keyboard on the control panel.
When changing the network name (SSID), all connected devices are disconnected. Use the new network
name (SSID) if you want to re-connect the device.
❏Change Password
Change the Wi-Fi Direct (simple AP) password for connecting to the printer to your arbitrary value. You
can set the password in ASCII characters that is displayed on the soware keyboard on the control panel.
When changing the password, all connected devices are disconnected. Use the new password if you want to
re-connect the device.
❏Disable Wi-Fi Direct
Disable Wi-Fi Direct (simple AP) settings of the printer. When disabling it, all devices connected to the
printer in Wi-Fi Direct (Simple AP) connection are disconnected.
❏Restore Default Settings
Restore all Wi-Fi Direct (simple AP) settings to their defaults.
e Wi-Fi Direct (simple AP) connection information of the smart device saved to the printer is deleted.
7. Follow the on-screen instruction.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Select Wi-Fi Setup on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi (Recommended).
3. Press the OK button to proceed.
Network Settings
>
Disabling Wi-Fi from the Control Panel
42
4. Select Others.
5. Select Disable Wi-Fi.
6. Check the message, and then press the OK button.
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
ere are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections
by using the printer's control panel, or disable each connection from the computer or the smart device. is
section explains how to disable all connections.
c
Important:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in
Wi-Fi Direct (Simple AP) connection are disconnected.
Note:
If you want to disconnect a specic device, disconnect from the device instead of the printer. Use one of the following
methods to disconnect the Wi-Fi Direct (Simple AP) connection from the device.
❏Disconnect the Wi-Fi connection to the printer's network name (SSID).
❏Connect to another network name (SSID).
1. Select Wi-Fi Setup on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi-Fi Direct.
3. Press the OK button to proceed.
4. Press the OK button to proceed.
5. Press the
d
button to display the setting screen.
6. Select Disable Wi-Fi Direct.
7. Check the message, and then press the OK button.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
Network Settings
>
Restoring the Network Settings from the Control Panel
43
Loading Paper
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Printer Specications” on page 170
Loading Paper
>
Paper Handling Precautions
45
Available Paper and Capacities
Note:
e paper size displayed diers depending on the driver.
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Paper suitable for printing documents
Media Name Size Loading Capacity (Sheets)
Epson Bright White Ink Jet Paper A4 Up to the line indicated by the triangle
symbol on the edge guide.
Paper suitable for printing documents and photos
Media Name Size Loading Capacity (Sheets)
Epson Matte Paper-Heavyweight A4 20
Epson Photo Quality Ink Jet Paper A4 80
Paper suitable for printing photos
Media Name Size Loading Capacity
(Sheets)
Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.) 20
*
Epson Premium Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.) 20
*
Epson Premium Semigloss Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.) 20
*
Epson Photo Paper Glossy A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.) 20
*
* Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Related Information
&“Paper for Borderless Printing” on page 47
&“Paper for 2-Sided Printing” on page 48
Loading Paper
>
Available Paper and Capacities
>
Genuine Epson Paper
46
Commercially Available Paper
Plain papers
Media Name Size Loading Capacity (Sheets)
Plain paper
Copy paper
Letterhead
*2
Letter, A4, B5, 16K (195×270 mm), A5, A6,
B6
Up to the line indicated by the triangle symbol
on the edge guide.
*1
Legal, 8.5×13 in., Indian-Legal 1
User Dened (mm)
54×86 to 215.9×1200
1
*1 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
*2 Paper on which information such as the sender's name or corporation name are pre-printed in the header. There must be a
margin of 3 mm or more at the top of the paper. 2-sided printing and borderless printing are not available for letterhead
paper.
Envelopes
Media Name Size Loading Capacity (Envelopes)
Envelope Envelope #10, Envelope DL, Envelope C6 10
Related Information
&“Paper for Borderless Printing” on page 47
&“Paper for 2-Sided Printing” on page 48
Paper for Borderless Printing
Genuine Epson Paper
❏Epson Bright White Ink Jet Paper
❏Epson Photo Quality Ink Jet Paper
❏Epson Matte Paper-Heavyweight
❏Epson Ultra Glossy Photo Paper
❏Epson Premium Glossy Photo Paper
❏Epson Premium Semigloss Photo Paper
❏Epson Photo Paper Glossy
Commercially Available Paper
Plain paper, Copy paper (A4, Letter, User Dened
*
)
* For borderless printing, 89×86 to 215.9×1200 mm size paper is available.
Loading Paper
>
Available Paper and Capacities
>
Paper for Borderless Printing
47
Paper for 2-Sided Printing
Genuine Epson Paper
Epson Bright White Ink Jet Paper
Commercially Available Paper
Plain paper, Copy paper
*
* For automatic 2-sided printing, you can use Letter, A4, B5, 16K, and User Dened (182 x 257 to 215.9 x 297 mm) paper sizes.
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver
Epson Bright White Ink Jet Paper Plain paper Plain paper
Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo Paper Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight Matte Epson Matte
Epson Photo Quality Ink Jet Paper Photo Quality Ink Jet Epson Photo Quality Ink Jet
Loading Paper in the Rear Paper Feed
1. Open the feeder guard and pull out the paper support.
Loading Paper
>
Loading Paper in the Rear Paper Feed
48
2. Slide the edge guides.
3. Load paper at the center of the paper support with the printable side facing up.
c
Important:
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
❏Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge rst.
❏Envelope
Load envelopes with the ap on the le side.
❏Long Papers
When loading paper longer than legal size, store the paper support, and then atten the leading edge of the
paper.
Loading Paper
>
Loading Paper in the Rear Paper Feed
49
❏Pre-punched paper
Note:
❏Load a single sheet of dened size plain paper with binding holes at the le or right.
❏Adjust the print position of your le to avoid printing over the holes.
❏Automatic 2-sided printing is not available for pre-punched paper.
4. Slide the edge guides to the edges of the paper, and then close the feeder guard.
c
Important:
Do not place objects on the feeder guard. Doing so may prevent paper from feeding.
5. On the control panel, set the size and type of the paper you loaded in the rear paper feed.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
Note:
❏You can also display the paper size and paper type settings screen by selecting Settings > Printer Setup > Paper
Source Settings > Paper Setup.
❏For letterhead paper, select Letterhead as the paper type.
❏For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏2-sided printing and borderless printing are not available for letterhead paper. Also, the print speed may be slower.
Loading Paper
>
Loading Paper in the Rear Paper Feed
50
6. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
&“Paper Handling Precautions” on page 45
&“Available Paper and Capacities” on page 46
Loading Paper
>
Loading Paper in the Rear Paper Feed
51
Placing Originals
Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the surface of the scanner glass using a so, dry, clean cloth.
Note:
If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the
original may be displaced or reduced.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the corner of the scanner glass is not scanned.
Placing Originals
>
Placing Originals on the Scanner Glass
52
4. Close the cover gently.
c
Important:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
How to Place Various Originals
Placing Originals for 2-Up Layout
Placing Originals
>
Placing Originals on the Scanner Glass
>
How to Place Various Originals
53
Placing a Double-Page Spread for 2-Up Layout
Placing an ID Card for Copying
Place an ID card 5 mm away from the corner mark of the scanner glass.
Placing Multiple Photos for Scanning at the Same Time
You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the
photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm
apart from each other. e photos should be larger than 15×15 mm.
Placing Originals
>
Placing Originals on the Scanner Glass
>
How to Place Various Originals
54
Printing
Printing from the Control Panel
Printing Lined Paper and Calendars
You can easily print lined paper and calendars using the Personal Stationery menu.
1. Load paper in the printer.
2. Select Personal Stationery on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select a menu item.
4. Follow the on-screen instructions to print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“List of Paper Type” on page 48
Printing from a Computer
Printing Basics - Windows
Note:
❏See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏Operations dier depending on the application. See the application's help for details.
Printing
>
Printing from a Computer
>
Printing Basics - Windows
56
1. Load paper in the printer.
2. Open the le you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
❏Document Size: Select the paper size you loaded in the printer.
❏Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
❏Orientation: Select the orientation you set in the application.
❏Paper Type: Select the type of paper you loaded.
❏Quality: Select the print quality.
Selecting High provides higher quality printing, but the printing speed may be slower.
❏Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8. Click Print.
Printing
>
Printing from a Computer
>
Printing Basics - Windows
57
Related Information
&“Available Paper and Capacities” on page 46
&“Loading Paper in the Rear Paper Feed” on page 48
&“Guide to Windows Printer Driver” on page 129
&“List of Paper Type” on page 48
Printing Basics - Mac OS
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
3. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
4. Make the following settings.
❏Printer: Select your printer.
❏Presets: Select when you want to use the registered settings.
❏Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
❏Orientation: Select the orientation you set in the application.
Printing
>
Printing from a Computer
>
Printing Basics - Mac OS
58
Note:
❏If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏When printing on envelopes, select landscape orientation.
5. Select Print Settings from the pop-up menu.
Note:
If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra (10.13), macOS
Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8),
the Epson printer driver has not been installed correctly. Enable it from the following menu.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again.
macOS Mojave (10.14) cannot access Print Settings in applications made by Apple such as TextEdit.
6. Make the following settings.
❏Media Type: Select the type of paper you loaded.
❏Print Quality: Select the print quality.
Selecting Fine provides higher quality printing, but the printing speed may be slower.
❏Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏Grayscale: Select to print in black or shades of gray.
Printing
>
Printing from a Computer
>
Printing Basics - Mac OS
59
7. Click Print.
Related Information
&“Available Paper and Capacities” on page 46
&“Loading Paper in the Rear Paper Feed” on page 48
&“Guide to Mac OS Printer Driver” on page 132
&“List of Paper Type” on page 48
&“Adding the Printer (for Mac OS Only)” on page 138
Printing on 2-Sides
You can use either of the following methods to print on both sides of the paper.
❏Automatic 2-sided printing
❏Manual 2-sided printing (for Windows only)
When the printer has nished printing the rst side, ip the paper over to print on the other side.
You can also print a booklet that can be created by folding the printout. (For Windows only)
Note:
❏is feature is not available for borderless printing.
❏If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&“Available Paper and Capacities” on page 46
Printing
>
Printing from a Computer
>
Printing on 2-Sides
60
Printing on 2-Sides - Windows
Note:
❏Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status
Monitor 3.
❏Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual
(Short-edge binding) from 2-Sided Printing on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
6. Click Print Density, select the document type from Select Document Type, and then click OK.
e printer driver automatically sets the Adjustments options for that document type.
Note:
❏Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
❏For manual 2-sided printing, the Print Density Adjustment setting is not available.
7. Set the other items on the Main and More Options tabs as necessary, and then click OK.
8. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Windows” on page 56
Printing on 2-Sides - Mac OS
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select Two-sided Printing Settings from the pop-up menu.
Printing
>
Printing from a Computer
>
Printing on 2-Sides
61
5. Select the bindings in Two-sided Printing.
6. Select the type of original in Document Type.
Note:
❏Printing may be slow depending on the Document Type setting.
❏If you are printing high-density data such as photos or graphs, select Text w ith Photo or Photo as the Document
Type setting. If scung occurs or the image bleeds through to the reverse side, adjust the print density and ink drying
time by clicking the arrow mark next to Adjustments.
7. Set the other items as necessary.
8. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Mac OS” on page 58
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
Printing
>
Printing from a Computer
>
Printing Several Pages on One Sheet
62
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Windows” on page 56
Printing Several Pages on One Sheet - Mac OS
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select Layout from the pop-up menu.
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Mac OS” on page 58
Printing
>
Printing from a Computer
>
Printing Several Pages on One Sheet
63
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.
❏Document Size: Select the paper size you set in the application.
❏Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Windows” on page 56
Printing to Fit the Paper Size - Mac OS
1. Load paper in the printer.
Printing
>
Printing from a Computer
>
Printing to Fit the Paper Size
64
2. Open the le you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6. Select Scale to t paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Mac OS” on page 58
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6. Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
Printing
>
Printing from a Computer
>
Printing Multiple Files Together (for Windows Only)
65
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
❏If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the
File menu.
❏To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance
tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. See the help of
Job Arranger Lite for details.
9. Select Print from the File menu.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Windows” on page 56
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
Printing
>
Printing from a Computer
>
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
66
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Printing Basics - Windows” on page 56
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
Printing
>
Printing from a Computer
>
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
67
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
Printing
>
Printing from a Computer
>
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
68
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
Printing
>
Printing from a Computer
>
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
69
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
Printing
>
Printing from a Computer
>
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
70
10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
&“Windows Printer Driver” on page 128
&“Mac OS Printer Driver” on page 131
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
Printing
>
Printing from a Computer
>
Printing Using Advanced Features
72
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job. ese adjustments are not applied to the original data.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of the
subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless
setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be
unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
Printing
>
Printing from a Computer
>
Printing Using Advanced Features
73
Mac OS
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Clear Bar Codes (for Windows Only)
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏Paper: Plain paper, Copy paper, Letterhead, or Envelope
❏Quality: Standard
e print quality may be changed when printing. e print speed may become slower and print density may
become higher.
Printing
>
Printing from a Computer
>
Printing Using Advanced Features
74
Note:
Deblurring may not always be possible depending on the circumstances.
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
If you start Epson iPrint when the printer is not connected to the network, a message is displayed instructing you
to connect to the printer. Follow the instructions to complete the connection. See the URL below for the operating
conditions.
http://epson.sn
Related Information
&“Epson Connect Service” on page 126
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
Printing
>
Printing from Smart Devices
>
Using Epson iPrint
75
e following screens are subject to change without notice. e contents may vary depending on the product.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DSelect what you want to print such as photos and documents.
EThe print photos screen displayed when the photo menu is selected.
FDisplays the screen to make print settings such as paper size and paper type.
GDisplays the paper size. When this is displayed as a button, tap it to display the paper settings currently set
on the printer.
HDisplays photos and documents you selected.
IStarts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
Note:
Operations may dier depending on the device.
Printing
>
Printing from Smart Devices
>
Using Epson Print Enabler
76
1. Load paper in the printer.
2. Set up your printer for wireless printing.
3. On your Android device, install the Epson Print Enabler plug-in from Google Play.
4. Connect your Android device to the same wireless network as your printer.
5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print
Enabler.
6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install
drivers or download soware.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
&“Menu Options for Printer Setup” on page 121
Printing
>
Printing from Smart Devices
>
Using AirPrint
77
Printing Using Mopria Print Service
Mopria Print Service enables instant wireless printing from Android smart phones or tablets.
1. Install Mopria Print Service from Google Play.
2. Load paper in the printer.
3. Set up your printer for wireless printing. See the link below.
http://epson.sn
4. Connect your Android device to the same wireless network that your printer is using.
5. Print from your device to your printer.
Note:
For more details, access the Mopria Web site at https://mopria.org.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Canceling Printing
Note:
❏In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏When printing several pages from Mac OS, you cannot cancel all of the jobs by using the control panel. In this case, cancel
the print job from the computer.
❏If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
Canceling Printing - Control Panel
Press the
y
button on the printer's control panel to cancel the print job in progress.
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
Printing
>
Canceling Printing
>
Canceling Printing - Windows
78
3. Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
&“Windows Printer Driver” on page 128
Canceling Printing - Mac OS
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3. Cancel the job.
❏OS X Mountain Lion or later
Click next to the progress meter.
❏Mac OS X v10.6.8 to v10.7.x
Click Delete.
Printing
>
Canceling Printing
>
Canceling Printing - Mac OS
79
Copying
Copying Basics
1. Load paper in the printer.
2. Place the originals.
3. Enter Copy from the home screen using the
l
or
r
button, and then press the OK button.
4. Set the number of copies using the
u
or
d
button.
5. Select color copy or monochrome copy using the
l
or
r
button, and then press the OK button.
6. Select Print Settings using the
l
or
r
button, and then press the OK button. To change the settings, press the
d
button, select the setting items using the
u
or
d
button, and then change the settings using the
l
or
r
button. When you have nished, press the OK button.
Note:
If you want to copy by reducing or enlarging the size of a document by a specic percentage, select Custom Size as the
Reduce/Enlarge setting, press the
d
button, and then press the
l
or
r
button to specify a percentage. You can change
the percentage in increments of 10% by holding down the
l
or
r
button.
7. Press the
x
button.
Note:
e color, size, and border of the copied image are slightly dierent from the original.
Related Information
&“Loading Paper” on page 45
&“Placing Originals” on page 52
&“Menu Options for Copying” on page 81
Copying in Various Layout
You can copy easily by selecting a menu for your purpose such as copying two facing pages of a book onto a single
sheet of paper.
1. Load paper in the printer.
2. Enter Copy from the home screen using the
l
or
r
button, and then press the OK button.
3. Press the OK button to proceed to copy menu.
Copying
>
Copying in Various Layout
80
4. Select a copy menu using the
l
or
r
button, and then press the OK button.
❏ID Card Copy
Scans both sides of an ID card and copies onto one side of A4 size paper.
❏Book copy
Copies two A4 facing pages of a book and so on onto a single sheet of paper.
❏Borderless Copy
Copies without margins around the edges. e image is enlarged a little to remove margins from the edges
of the paper.
5. Place the originals.
For Book copy, you still need not place the original. Skip this procedure.
6. Set the number of copies using the
u
or
d
button.
7. Select color copy or monochrome copy using the
l
or
r
button, and then press the OK button.
8. Check the copy settings.
To change the settings, press the
d
button, select the setting items using the
u
or
d
button, and then change
the settings using the
l
or
r
button. When you have nished, press the OK button.
Note:
Available items vary depending on the copy menu.
9. Press the
x
button.
Note:
e color, size, and border of the copied image are slightly dierent from the original.
10. For Book copy, follow the on-screen instructions to copy the page of the originals.
Menu Options for Copying
Note:
Available menus vary depending on the layout you selected.
The number of copies:
Enter the number of copies.
Color:
Copies the original in color.
B&W:
Copies the original in black and white (monochrome).
Copying
>
Menu Options for Copying
81
2-Sided:
❏1→1-Sided
Copies one side of an original onto a single side of paper.
❏1→2-Sided
Copies two single-sided originals onto both sides of a single sheet of paper.
Density:
Increase the level of density by pressing the r button when the copying results are faint. Decrease the
level of density by pressing the l button when ink smears.
Reduce/Enlarge:
Enlarges or reduces the originals.
❏Actual Size
Copies at 100 % magnication.
❏Auto Fit
Detects the scan area and automatically enlarges or reduces the original to t to the paper size you
selected. When there are white margins around the original, the white margins from the corner
mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
❏Custom
Select to specify the magnication to enlarge or reduce the original.
Custom Size:
Species the magnication used to enlarge or reduce the original within a range of 25 to 400%.
Paper Setting:
Set the size and type of the paper you loaded in the printer.
Multi-Page:
❏Single Page
Copies a single-sided original onto a single sheet.
Copying
>
Menu Options for Copying
82
❏2-up
Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the
orientation of your original.
Quality:
Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be
slower.
For users in Western Europe, the dra mode is not available.
Expansion:
With borderless copying, the image is enlarged a little to remove borders from the edges of the paper.
Select how much to enlarge the image.
Copying
>
Menu Options for Copying
83
Scanning
Scanning Using the Control Panel
Scanning to a Computer
You can save the scanned image to a computer.
c
Important:
Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature.
1. Place the originals.
2. Enter Scan from the home screen using the
l
or
r
button, and then press the OK button.
3. Select how to save the scanned image to a computer from the following menus using the
l
or
r
button, and
then press the OK button.
❏To C omputer (JPEG ): Saves the scanned image in JPEG format.
❏To C omputer (PDF) : Saves the scanned image in PDF format.
❏To C omputer (Ema i l): Starts the email client on your computer, and then automatically attaches it to an
email.
❏To Computer (Custom): Saves the scanned image using the settings on the Epson Event Manager. You can
change the scan settings such as the scanning size, folder to save to, or save format.
4. Select the computer to which you want to save the scanned images.
Note:
❏You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
❏When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. Up to 20 computers can be displayed on the printer's control panel.
❏When the computer to which you want to save the scanned images is detected on the network, the initial 15
characters of the computer name are displayed on the control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Press the
x
button.
Note:
e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
&“Placing Originals” on page 52
Scanning
>
Scanning Using the Control Panel
>
Scanning to a Computer
84
Making Custom Settings in Epson Event Manager
You can set the scan settings for To C omputer (Custom) in Epson Event Manager.
See the Epson Event Manager help for details.
1. Start Epson Event Manager.
2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.
Scanning
>
Scanning Using the Control Panel
>
Scanning to a Computer
85
4. Make scan settings on the Job Settings screen.
❏Edit Job Settings: Select Custom Action.
❏Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning
to set the items such as the resolution or the color for saving the scanned image.
❏Target Folder: Select the save folder for the scanned image.
❏Filename (Prex + Start Number): Change the settings for the le name you want to save.
❏File Format: Select the save format.
❏Launch Action: Select the action when scanning.
❏Test Settings: Starts test scanning using current settings.
5. Click OK to return to the main screen.
Scanning
>
Scanning Using the Control Panel
>
Scanning to a Computer
87
6. Make sure that the Custom Action is selected on the Custom Action list.
7. Click Close to close Epson Event Manager.
Scanning Using WSD
Note:
❏is feature is only available for computers running English version of Windows 10/Windows 8.1/Windows 8/Windows
7/Windows Vista.
❏If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
2. Enter Scan from the home screen using the
l
or
r
button, and then press the OK button.
3. Select To WSD using the
l
or
r
button, and then press the OK button.
4. Select a computer.
5. Press the
x
button.
Note:
e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
&“Placing Originals” on page 52
Scanning
>
Scanning Using the Control Panel
>
Scanning Using WSD
88
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
❏e printer and the computer are connected to the network.
❏e printer driver is installed on the computer.
1. Tur n the printer on.
2. Click start, and then click Network on the computer.
3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
Scanning
>
Scanning Using the Control Panel
>
Scanning Using WSD
89
4. Click Your device is ready to use.
5. Check the message, and then click Close.
6. Open the Devices and Printers screen.
❏Windows 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
❏Windows Vista
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each
setting item.
Related Information
&“Application for Scanning Documents and Images (Epson Scan 2)” on page 134
Scanning
>
Scanning from a Computer
>
Scanning Using Epson Scan 2
90
Scanning Documents (Document Mode)
Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text
documents.
1. Place the originals.
2. Start Epson Scan 2.
3. Select Document Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
❏Document Size: Select the size of the original you placed.
❏ / (Original orientation) buttons: Select the set orientation of the original you placed.
Depending on the size of the original, this item may be set automatically and cannot be changed.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
❏e Document Source setting is xed as Scanner Glass. You cannot change this setting.
❏If you set Add or edit pages aer scanning, you can scan additional originals aer scanning the original. In
addition, if you set the Image Format as PDF or Multi-TIFF, you can save the scanned images as one le.
Scanning
>
Scanning from a Computer
>
Scanning Using Epson Scan 2
91
5. Make other scan settings if necessary.
❏You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
❏On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏Remove Background: Remove the background of the originals.
❏Text Enhancement: You can make blurred letters in the original clear and sharp.
❏Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale
or black and white.
❏Brightness: You can adjust the brightness for the scanned image.
❏Contrast: You can adjust the contrast for the scanned image.
❏Gamma: You can adjust the gamma (brightness of the intermediate range) for the scanned image.
❏reshold: You can adjust the border for monochrome binary (black and white).
❏Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏Edge Fill: You can remove the shadow created around the scanned image.
❏Dual Image Output (Windows Only): You can scan once and save two images with dierent output
settings at the same time.
Note:
e items may not be available depending on other settings you made.
Scanning
>
Scanning from a Computer
>
Scanning Using Epson Scan 2
92
6. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
7. Click Scan.
Related Information
&“Placing Originals” on page 52
Scanning Photos or Pictures (Photo Mode)
Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are
suitable for photos or pictures.
Scanning
>
Scanning from a Computer
>
Scanning Using Epson Scan 2
93
1. Place the originals.
By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a
gap of at least 20 mm between the originals.
2. Start Epson Scan 2.
3. Select Photo Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
❏Image Type: Select the color for saving the scanned image.
❏Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass, and the Document Type setting is xed as Reective.
(Reective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these
settings.
Scanning
>
Scanning from a Computer
>
Scanning Using Epson Scan 2
94
5. Click Preview.
e preview window opens, and the previewed images are displayed as thumbnails.
Note:
To preview the entire scanned area, clear the umbnail check box at the top of the preview widow.
6. Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
Scanning
>
Scanning from a Computer
>
Scanning Using Epson Scan 2
95
You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the
following.
❏Brightness: You can adjust the brightness for the scanned image.
❏Contrast: You can adjust the contrast for the scanned image.
❏Saturation: You can adjust the saturation (color vividness) for the scanned image.
❏Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
❏Color Restoration: You can correct images that have faded to return them to their original colors.
❏Backlight Correction: You can lighten scanned images that are dark due to backlight.
❏Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed papers
such as a magazine.
❏Dust Removal: You can remove dust on the scanned image.
Note:
❏e items may not be available depending on other settings you made.
❏Depending on the original, the scanned image may not be adjusted correctly.
❏When multiple thumbnails are created, you can adjust the image quality for each thumbnail. Depending on the
adjustment items, you can adjust the quality of scanned images all together by selecting multiple thumbnails.
7. Set the le saving settings.
❏Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
Scanning
>
Scanning from a Computer
>
Scanning Using Epson Scan 2
96
❏Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
8. Click Scan.
Related Information
&“Placing Originals” on page 52
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
If you start Epson iPrint when the printer is not connected to the network, a message is displayed instructing you
to connect to the printer. Follow the instructions to complete the connection. See the URL below for the operating
conditions.
http://epson.sn
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
Scanning
>
Scanning from Smart Devices
>
Scanning Using Epson iPrint
97
e following screens are subject to change without notice.
AHome screen displayed when the application is started.
BDisplays information on how to setup the printer and a FAQ.
CDisplays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
DDisplays the scanning screen.
EThe scanning screen displayed when the scan menu is selected.
FDisplays the screen where you can make scan settings such as resolution.
GDisplays scanned images.
HStarts scanning.
IDisplays the screen where you can save scanned data to a smart device or Cloud services.
JDisplays the screen where you can send scanned data by email.
KDisplays the screen where you can print scanned data.
Scanning
>
Scanning from Smart Devices
>
Scanning Using Epson iPrint
98
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Note:
You can continue printing while the ink low message is displayed. Replace the ink cartridges when required.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
1. Select Settings >Supply Status on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Do one of the following.
❏To check t he ink level, s elect Ink Level .
❏To check the remaining service life of the maintenance box, select Maintenance Box Service Life.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS X
1. Start the printer driver utility:
❏Mac OS X v10.6.x to v10.9.x
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax) and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Replacing Ink Cartridges and Other Consumables
>
Checking the Status of the Remaining Ink and
…
99
❏Mac OS X v10.5.8
Select System Preferences from the menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
2. Click EPSON Status Monitor.
Ink Cartridge Codes
e following are the codes for genuine Epson ink cartridges.
Note:
❏Ink cartridge codes may vary by location. For the correct codes in your area,contact Epson support.
❏Although the ink cartridges may contain recycled materials, this does not aect printer function or performance.
❏Specications and appearance of the ink cartridge are subject to change without prior notice for improvement.
For Europe
Icon BK: Black C: Cyan M: Magenta Y: Yellow
Starsh 603
603XL
*
603
603XL
*
603
603XL
*
603
603XL
*
* "XL" indicates a large cartridge.
Note:
For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
Related Information
&“Technical Support Web Site” on page 178
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Storing precautions for ink
❏Keep the ink cartridges out of direct sunlight.
Replacing Ink Cartridges and Other Consumables
>
Ink Cartridge Handling Precautions
100
❏Do not store the ink cartridges in high or freezing temperatures.
❏For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏For best results, store ink cartridge packages with their bottom down.
❏Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
Handling precautions for replacing ink cartridges
❏Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
❏Do not shake cartridges aer opening the package, as they may leak.
❏You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
❏Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
Replacing Ink Cartridges and Other Consumables
>
Ink Cartridge Handling Precautions
101
❏Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏Install all ink cartridges; otherwise you cannot print.
❏Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
❏Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏Do not leave the printer with the ink cartridges removed or do not turn o the printer during cartridge
replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
❏To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
❏Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏You cannot use the cartridges that came with the printer for the replacement.
Ink consumption
❏To maintain optimum print head performance, some ink is consumed from all cartridges during maintenance
operations. Ink may also be consumed when you replace ink cartridge or turn the printer on.
❏When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
❏Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Replacing Ink Cartridges and Other Consumables
>
Ink Cartridge Handling Precautions
102
Replacing Ink Cartridges
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
Note:
If you replace the ink cartridges while copying, the originals may move out of place. Press the
y
button to cancel and replace
the originals.
1. Do one of the following.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
❏When prompted to replace ink cartridges
Check which ink cartridge needs to be replaced, and then press the OK button. Conrm the message, select
Replace now on the home screen.
❏When replacing ink cartridges before they are expended
Select Maintenance > Ink Cartridge(s) Replacement on the home screen.
2. When replacing the black ink cartridge, gently shake the new black ink cartridge four or ve times and then
remove it from its package. When replacing other color cartridges, remove the new color cartridges from their
package without shaking.
c
Important:
Do not shake cartridges aer opening the package, as they may leak.
Replacing Ink Cartridges and Other Consumables
>
Replacing Ink Cartridges
103
5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it
rmly.
6. Insert the new ink cartridge, and then press it down rmly.
7. Close the scanner unit.
For safety, the scanner unit is closed in two steps.
Note:
e scanner unit cannot be opened from the position shown below. Close it completely before opening it.
Replacing Ink Cartridges and Other Consumables
>
Replacing Ink Cartridges
105
8. Press the
x
button.
Ink charging starts.
c
Important:
Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
Related Information
&“Ink Cartridge Codes” on page 100
&“Ink Cartridge Handling Precautions” on page 100
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
Maintenance box code: C9344
c
Important:
Once a maintenance box has been installed in a printer it cannot be used with other printers.
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get
smeared with ink.
❏Do not drop the maintenance box or subject it to strong shocks.
❏Do not replace the maintenance box during printing; otherwise, ink may leak.
❏Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink
may leak.
❏When the cover cannot be reattached, the maintenance box may not be installed correctly. Remove the
maintenance box, and re-install it.
❏Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
Replacing Ink Cartridges and Other Consumables
>
Maintenance Box Handling Precautions
106
❏Do not touch the openings in the maintenance box as you may get smeared with ink.
❏Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
❏Keep the maintenance box out of direct sunlight.
❏Do not store the maintenance box in high or freezing temperatures.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
Replace the maintenance box when you are promoted to do so. e Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. e need for replacement of the box does not
mean that your printer has ceased to operate in accordance with its specications. e Epson warranty does not
cover the cost of this replacement. It is a user-serviceable part.
Note:
❏When the maintenance box is full, you cannot print and clean the print head until it is replaced to avoid ink leakage.
However, you can perform operations that do not use ink such as scanning.
❏When the following screen is displayed, the part cannot be replaced by users. Contact Epson support.
1. Remove the new maintenance box from its package.
c
Important:
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
Replacing Ink Cartridges and Other Consumables
>
Replacing a Maintenance Box
107
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2. Loosen the screw with a at-head screwdriver, and then remove the cover.
3. Remove the used maintenance box.
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get
smeared with ink.
Replacing Ink Cartridges and Other Consumables
>
Replacing a Maintenance Box
108
4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the
bag shut.
5. Insert the new maintenance box all the way into the printer. Make sure you insert the box in the correct
direction.
6. Reattach the cover.
7. Check the message, and then press the OK button.
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
Replacing Ink Cartridges and Other Consumables
>
Temporarily Printing with Black Ink
109
❏Type of paper: plain papers, Envelope
❏Color: B&W or Grayscale
❏Borderless: Not selected
❏EPSON Status Monitor 3: Enabled (When printing from the printer driver on Windows.)
Because this feature is only available for approximately ve days, replace the expended ink cartridge as soon as
possible.
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏e available period varies depending on the usage conditions.
Temporarily Printing with Black Ink - Windows
Do one of the following.
❏When the following window is displayed, select Print in Black.
❏When the following window is displayed, cancel printing. And then, printing again.
Replacing Ink Cartridges and Other Consumables
>
Temporarily Printing with Black Ink
>
T
emp
…
110
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
Follow the steps below when printing again.
1. Access the printer driver window.
2. Clear Borderless on the Main tab.
3. Select plain papers or Envelope as the Paper Type setting on the Main tab.
4. Select Grayscale.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
7. Click Print in Black in the window displayed.
Temporarily Printing with Black Ink - Mac OS
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select any paper size except for a borderless size as the Paper Size setting.
8. Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11. Click Print.
Replacing Ink Cartridges and Other Consumables
>
Temporarily Printing with Black Ink
>
T
emp
…
111
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
❏Paper Type: plain papers
❏Quality: Standard
❏EPSON Status Monitor 3: Enabled
Note:
❏If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
Replacing Ink Cartridges and Other Consumables
>
Conserving Black Ink when the Black Ink Is Lo
…
112
Maintaining the Printer
Preventing the Print Head from Drying
Always use the power button when turning the printer on and o.
Check that the power light is o before you disconnect the power cord.
e ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it
from drying, make sure the print head is capped properly to prevent the ink from drying.
When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may
not be capped properly. If the print head is le as it is, it will dry out causing nozzles (ink outlets) to clog.
In these cases, turn the printer on and o again as soon as possible to cap the print head.
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏Head cleaning consumes ink and should not be performed more than necessary.
❏When ink is low, you may not be able to clean the print head.
❏If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
❏To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
3. Select Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
Maintaining the Printer
>
Checking and Cleaning the Print Head
>
Checking and Cleaning the Print Head - Co
…
113
5. Examine the printed pattern.
❏If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not
clogged. Select No to close the nozzle check feature. No further steps are necessary.
❏If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be
clogged. Go to the next step.
6. Select Yes, and then follow the on-screen instructions to clean the print head.
7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Windows Printer Driver” on page 128
Checking and Cleaning the Print Head - Mac OS
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
Maintaining the Printer
>
Checking and Cleaning the Print Head
>
Checking and Cleaning the Print Head - Ma
…
114
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Aligning the Print Head
If print results contain the following problems, align the print head to improve the printouts.
❏Vertical lines look misaligned or the printouts look blurry
❏Horizontal banding occurs at regular intervals
Aligning the Print Head - Control Panel
1. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Print Head Alignment.
3. Select the adjustment menu you want to adjust to improve the printouts according to the status of the print
results.
❏Vertical lines look misaligned or the printouts look blurry : Select Vertic al Alig nment.
❏Horizontal banding occurs at regular intervals: Select Horizontal Alignment.
4. Follow the on-screen instructions.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A4-size plain paper in the printer.
2. Select Maintenance on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
Maintaining the Printer
>
Cleaning the Paper Path for Ink Smears
115
3. Select Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
c
Important:
❏If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
❏Do not press the glass surface too hard.
❏Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Cleaning the Translucent Film
When the printout is not improved aer aligning the print head or cleaning the paper path, the translucent lm
inside the printer may be smeared.
Maintaining the Printer
>
Cleaning the Translucent Film
116
Items required:
❏Cotton swabs (several)
❏Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water)
❏Light for checking smears
c
Important:
Do not use cleaning liquid other than water with a few drops of detergent.
1. Turn o the printer by pressing the
P
button.
2. Open the scanner unit.
3. Check if the translucent lm is smeared. Smears are easier to see if you use a light.
If there are smears (such as nger marks or grease) on the translucent lm (A), go to the next step.
Maintaining the Printer
>
Cleaning the Translucent Film
117
A: Translucent lm
B: Rail
c
Important:
Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe o the grease on the
rail, because this is necessary for operations.
4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then
wipe the smeared part.
c
Important:
Wipe o the smear gently. If you press the cotton swab too hard to the lm, the springs of the lm may be
dislocated and the printer may be damaged.
5. Use a new dry cotton swab to wipe the lm.
c
Important:
Do not leave any bers on the lm.
Note:
To prevent the smear from spreading, frequently replace the cotton swab with a new one.
6. Repeat steps 4 and 5 until the lm is not smeared.
7. Visually check that the lm is not smeared.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Maintaining the Printer
>
Saving Power
118
Saving Power - Control Panel
1. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Printer Setup.
3. Do one of the following.
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
❏Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then
make settings.
❏Select Sleep Timer or Power O Timer, and then make settings.
Maintaining the Printer
>
Saving Power
>
Saving Power - Control Panel
119
Menu Options for Settings
Select Settings on the home screen of the printer to make various settings.
Menu Options for Supply Status
Select the menu on the control panel as described below.
Settings > Supply Status
Ink Level:
Displays the approximate levels of the ink cartridges. When is displayed, the ink cartridge is
running low. When is displayed, the ink cartridge is expended.
You can replace ink cartridges from this screen.
Maintenance Box Service Life:
Displays the approximate service life of the maintenance box. When is displayed, the
maintenance box is nearly full. When is displayed, the maintenance box is full.
Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
Print Head Alignment:
Select this feature to adjust the print head to improve print quality.
❏Vertical Alignment
Select this feature if your printouts look blurry or text and lines are misaligned.
❏Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Ink Cartridge(s) Replacement:
Use this feature to replace the ink cartridge before the ink is expended.
Menu Options for Settings
>
Menu Options for Maintenance
120
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the
internal rollers.
Related Information
&“Checking and Cleaning the Print Head” on page 113
&“Replacing Ink Cartridges” on page 103
&“Cleaning the Paper Path for Ink Smears” on page 115
Menu Options for Printer Setup
Select the menus on the control panel as described below.
Settings > Printer Setup
Paper Source Settings:
Paper Setup:
Select the paper size and paper type you loaded in the paper source.
Paper Setup Auto Display:
Select On to display the Paper Setup screen when loading paper in the paper source. If you
disable this feature, you cannot print from an iPhone, iPad, or iPod touch using AirPrint.
Quiet Mode:
Your product may not have this feature depending on the location of purchase.
Select On to reduce noise during printing, however, this may lower the print speed. Depending on
the paper type and print quality settings you selected, there may be no dierence in the printer's noise
level.
Power O Timer:
Your product may have this feature or the Power O Settings feature depending on the location of
purchase.
Select this setting to turn the printer o automatically when it is not used for a specied period of
time. You can adjust the time before power management is applied. Any increase will aect the
product’s energy eciency. Please consider the environment before making any change.
Power O Settings:
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
❏Power O If Inactive
Select this setting to turn the printer o automatically if it is not used for a specied period of
time. Any increase will aect the product’s energy eciency. Please consider the environment
before making any change.
Menu Options for Settings
>
Menu Options for Printer Setup
121
❏Power O If Disconnected
Select this setting to turn the printer o aer 30 minutes when all ports including the USB port are
disconnected. is feature may not be available depending on your region.
Language:
Select the language used on the LCD screen.
Keyboard
Change the layout of the keyboard on the LCD screen.
Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations. e LCD screen turns black when the setting time passes.
Ink Drying Time:
Select the ink drying time you want to use when performing 2-sided printing. e printer prints the
other side aer printing one side. If your printout is smeared, increase the time setting.
Related Information
&“Saving Power - Control Panel” on page 119
&“Entering Characters” on page 17
Menu Options for Network Settings
Select the menus on the control panel as described below.
Settings > Network Settings
Print Status Sheet:
Prints a network status sheet.
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from following and then
follow the instructions on the control panel.
❏Wi-Fi (Recommended)
❏Wi-Fi Direct
Connection Check:
Checks the status of the network connection and prints the network connection report. If there are any
problems with the connection, see the check report to solve the problem.
Related Information
&“Making Wi-Fi Settings by Entering the SSID and Password” on page 31
&“Making Wi-Fi Settings by Push Button Setup” on page 32
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 33
Menu Options for Settings
>
Menu Options for Network Settings
122
&“Wi-Fi Direct (Simple AP) Connection” on page 20
&“Printing a Network Status Sheet” on page 40
&“Checking the Network Connection Status” on page 34
Menu Options for Epson Connect Services
Select the menus on the control panel as described below.
Settings > Epson Connect Services
Register/Delete:
Register or delete the printer to or from the Epson Connect services.
For usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Suspend/Resume:
Select whether to suspend or resume Epson Connect services.
Email Address:
Check the printer's email address that is registered to the Epson Connect services.
Status:
Check whether or not the printer is registered and connected to the Epson Connect services.
Menu Options for Google Cloud Print Services
Select the menus on the control panel as described below.
Settings > Google Cloud Print Services
Suspend/Resume:
Select whether to suspend or resume the Google Cloud Print services.
Unregister:
Unregister the Google Cloud Print services.
Status:
Check whether or not the printer is registered and connected to the Google Cloud Print services.
For registration and usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Menu Options for Settings
>
Menu Options for Google Cloud Print Services
123
Menu Options for Guide Functions
Select the menus on the control panel as described below.
Settings > Guide Functions
Paper Mismatch
Displays a warning if the paper settings (print settings) for the print job do not match the printer's
paper settings made when you loaded the paper. is setting prevents misprinting. When Paper Setup
Auto Display is disabled in the following menu, the paper setting screen is not displayed. In this
situation, you cannot print from an iPhone, iPad, or iPod touch using AirPrint.
Settings > Printer Setup > Paper Source Settings
Menu Options for Customer Research
Select the menus on the control panel as described below.
Settings > Customer Research
Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation.
Menu Options for Firmware Update
Select the menus on the control panel as described below.
Settings > Firmware Update
Update:
Checks if the latest version of the rmware has been uploaded to the network server. If an update is
available, you can select whether or not to start updating.
Current Version:
Displays the current rmware version of your printer.
Notication:
Checks for rmware updates periodically and noties you if an update is available.
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Settings > Restore Default Settings
Network Settings:
Resets the network settings to their defaults.
Menu Options for Settings
>
Menu Options for Restore Default Settings
124
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ –✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Application for Conguring Printer Operations (Web
Cong)
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
Microso Edge, Internet Explorer 8 or later, Firefox
*
, Chrome
*
, Safari
*
*Use the latest version.
Note:
If the administrator password has not been set when accessing Web Cong, the password must be set on the administrator
password setting page.
Do not forget the user name and the password. If you forget them, you will need to contact Epson service support.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Settings > Network Settings > Connection Check from the control panel. Press the
x
button or the
OK button to print the network connection report. Check the printer's IP address on the printed network
connection report.
Network Service and Software Information
>
Application for Conguring Printer Operations (Web Co
…
126
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Since the printer uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser
when you start Web Cong; this does not indicate a problem and can be safely ignored.
Related Information
&“Printing a Network Connection Report” on page 34
&“Using Epson iPrint” on page 75
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Open the printer list on the computer.
❏Windows 10
Click on the start button, and then select Windows System > Control Panel > View devices and printers
in Hardware and Sound.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or
Hardware).
❏Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.
❏Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web Ser vi ce tab and click the URL.
Since the printer uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser
when you start Web Cong; this does not indicate a problem and can be safely ignored.
Running Web Cong on Mac OS
1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
Network Service and Software Information
>
Application for Conguring Printer Operations (Web Co
…
127
2. Click Options & Supplies> Show Printer Webpage.
Since the printer uses a self-signed certicate when accessing HTTPS, a warning is displayed on the browser
when you start Web Cong; this does not indicate a problem and can be safely ignored.
Windows Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏Windows 10
Click on the start button, and then select Windows System > Control Panel > View devices and printers in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏Windows XP
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Network Service and Software Information
>
Windows Printer Driver
128
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
Network Service and Software Information
>
Windows Printer Driver
>
Guide to Windows Printer D
…
129
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
Network Service and Software Information
>
Windows Printer Driver
>
Making Operation Settings
f
…
130
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Mac OS Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may dier. See the application's help for details.
Starting the utility
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Network Service and Software Information
>
Mac OS Printer Driver
131
Guide to Mac OS Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu Descriptions
Layout You can select a layout for printing several pages on one sheet or select to print a border.
Color Matching You can adjust the colors.
Paper Handling You can reduce or enlarge the size of the print job to automatically t the paper size you
loaded.
Cover Page You can select a cover for your documents. Select Cover Page Type to set the contents to be
printed on the cover.
Print Settings You can make the basic print settings such as paper type and print quality.
Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
Two-sided Printing
Settings
You can select a binding direction for 2-sided printing or select a document type.
Note:
On OS X Mountain Lion or later, if Print Settings menu is not displayed, Epson printer driver has not been installed
correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
and then add the printer again. Access the following website, and then enter the product name. Go to Support, and then see
Tips.
http://epson.sn
Network Service and Software Information
>
Mac OS Printer Driver
>
Guide to Mac OS Printer Driver
132
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏Skip Blank Page: Avoids printing blank pages.
❏Quiet Mode: Prints quietly. However, the print speed may be slower.
❏Permit temporary black printing: Prints only with black ink temporarily.
❏High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏Output documents for ling: Feed the paper so that it is easy to le when printing landscape data or 2-sided
printing. Envelope printing is not supported.
❏Remove white borders: Removes unnecessary margins during borderless printing.
❏Warning Notications: Allows the printer driver to display warning notications.
❏Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Network Service and Software Information
>
Mac OS Printer Driver
>
Making Operation Settings fo
…
133
Application for Scanning Documents and Images
(Epson Scan 2)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
See the application's help for details.
Starting on Windows
❏Windows 10
Click the start button, and then select EPSON > Epson Scan 2.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS
Note:
Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
&“Scanning Using Epson Scan 2” on page 90
&“Installing Applications” on page 137
Adding the Network Scanner
Before using Epson Scan 2, you need to add the network scanner.
1. Start the soware, and then click Add on the Scanner Settings screen.
Note:
❏If Add is grayed out, click Enable Editing.
❏If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect
to another network, select Scanner > Settings to open the Scanner Settings screen.
2. Add the network scanner. Enter the following items, and then click Add.
❏Model: Select the scanner you want to connect to.
❏Name: Enter the scanner name within 32 characters.
❏Search for Network: When the computer and the scanner are on the same network, the IP address is
displayed. If it is not displayed, click the button. If the IP address is still not displayed, click Enter
address, and then enter the IP address directly.
3. Select the scanner on the Scanner Settingsscreen, and then click OK.
Network Service and Software Information
>
Application for Scanning Documents and Images (Epso
…
134
Application for Conguring Scanning Operations from
the Control Panel (Epson Event Manager)
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Event Manager.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS
Go > Applications > Epson Soware > Event Manager.
Related Information
&“Installing Applications” on page 137
Application for Scanning from a Computer (Epson
ScanSmart)
is application allows you to scan documents and photos easily, and then save the scanned images in simple steps.
See the Epson ScanSmart help for details on using the features.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Epson ScanSmart.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.
Starting on Mac OS
Select Go > Applications > Epson Soware > Epson ScanSmart.
Network Service and Software Information
>
Application for Scanning from a Computer (Epson Scan
…
135
Application for Quick and Fun Printing from a
Computer (Epson Photo+)
Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a
variety of templates and perform image correction and adjust the position while viewing a preview of your
document. You can also brighten up your images by adding text and stamps wherever you like. When printing on
genuine Epson photo paper, the ink performance is maximized creating a beautiful nish with excellent coloring.
It also comes with the following features. See the application's help for details. You can download the latest
applications from the Epson website.
http://www.epson.com
❏Printing disc labels (supported models only)
❏Printing created QR codes
❏Printing photos showing the shooting date and time
Note:
To use this application the printer driver for this printer must be installed.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > Epson Photo+.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and select All Programs or Programs > Epson Soware > Epson Photo+.
Starting on Mac OS
Select Go > Applications > Epson Soware > Epson Photo+.
Related Information
&“Installing Applications” on page 137
Application for Easily Operating the Printer from a
Smart device (Epson Smart Panel)
Epson Smart Panel is an application that allows you to perform printer operations easily including printing,
copying, or scanning from a smart device such as a smartphone or tablet. You can connect the printer and smart
device over a wireless network, check the ink levels and printer status, and check for solutions if an error occurs.
You can also copy easily by registering a copy favorite.
Network Service and Software Information
>
Application for Easily Operating the Printer from a Smar
…
136
Search for and install Epson Smart Panel from App Store or Google Play.
Application for Updating Software and Firmware
(EPSON Software Updater)
EPSON Soware Updater is an application that installs new soware, and updates rmware over the Internet. If
you want to check for update information regularly, you can set the interval for checking for updates in EPSON
Soware Updater's Auto Update Settings.
Starting on Windows
❏Windows 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs (or Programs) > Epson Soware > EPSON Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
Network Service and Software Information
>
Installing Applications
137
3. Access to the following website, and then enter the product name.
http://epson.sn
4. Select Setup, and then click Download.
5. Click or double-click the downloaded le, and then follow the on-screen instructions.
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware disc that came with the printer.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 137
&“Uninstalling Applications” on page 139
Adding the Printer (for Mac OS Only)
1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax).
2. Click +, and then select your printer on the screen displayed.
3. Select your printer from Use.
4. Click Add.
Note:
If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn o the computer or the printer until the update is complete; otherwise, the printer may
malfunction.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater.
Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Network Service and Software Information
>
Updating Applications and Firmware
138
Updating the Printer's Firmware using the Control Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
To select an item, use the
u
d
l
r
buttons, and then press the OK button.
2. Select Firmware Update > Update.
Note:
Enable Notication to set the printer to regularly check for available rmware updates.
3. Check the message displayed on the screen and press the OK button to start searching for available updates.
4. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
❏Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
❏If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏Windows 10
Click on the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏Windows 7/Windows Vista/Windows XP
Click the start button and select Control Panel.
Network Service and Software Information
>
Uninstalling Applications
>
Uninstalling Applications
…
139
4. Open Uninstall a program (or Add or Remove Programs):
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
❏Windows XP
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏Windows XP
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver, select System Preferences from the Apple menu > Printers & Scanners (or
Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Network Service and Software Information
>
Uninstalling Applications
>
Uninstalling Applications
…
140
Solving Problems
Checking the Printer Status
Checking Error Codes on the LCD Screen
A code is displayed on the LCD screen if there is an error or information that requires your attention. If a code is
displayed, follow the solutions below to solve the problem.
Code Situation Solutions
E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material
inside the printer. Turn the power o and on again.
E-02 A scanner error has occurred. Turn the power o and on again.
E-12 A borderless printing ink pad needs
to be replaced.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part.
Borderless printing is not available, but printing with a border is
available.
W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some cases, you
need to turn the power o and on again.
W-12 Ink cartridges are installed
incorrectly.
Press the ink cartridge down rmly.
W-13 The ink cartridge displayed on the
LCD screen has not been
recognized.
Replace the ink cartridge. Epson recommends the use of genuine
Epson ink cartridges.
W-14 A borderless printing ink pad is
nearing the end of its service life.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part. The
message will be displayed until the ink pad is replaced.
Press the
x
button to resume printing.
I-22 Set Wi-Fi from the Push Button
(WPS).
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
I-23 Set Wi-Fi from the PIN Code (WPS). Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
I-31 Set Wi-Fi from the Wi-Fi Auto
Connect.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
I-41 Paper Setup Auto Display is
disabled. Some functions cannot be
used.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
I-60 Your computer may not support
WSD (Web Services for Devices).
The scan to computer (WSD) feature is only available for computers
running English versions of Windows 10, Windows 8.1, Windows 8,
Windows 7 or Windows Vista. Make sure that the printer is correctly
connected to the computer.
Solving Problems
>
Checking the Printer Status
>
Checking Error Codes on the LCD Screen
142
Code Situation Solutions
Recovery
Mode
The printer has started in recovery
mode because the rmware update
failed.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print using the borderless print option. e need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its
specications. e printer will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.
Related Information
&“Removing Jammed Paper” on page 144
&“Contacting Epson Support” on page 178
&“Installing Applications” on page 137
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&“Windows Printer Driver” on page 128
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Solving Problems
>
Checking the Printer Status
>
Checking the Printer Status - Mac OS
143
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 137
&“Installing Applications” on page 137
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Solving Problems
>
Removing Jammed Paper
>
Removing Jammed Paper from the Rear Paper Feed
144
Removing Jammed Paper from Inside the Printer
!
Caution:
❏Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be
injured.
❏Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the scanner unit with the document cover closed.
2. Remove the jammed paper.
c
Important:
Do not touch the white at cable or translucent lm inside the printer. Doing so may cause a malfunction.
Solving Problems
>
Removing Jammed Paper
>
Removing Jammed Paper from Inside the Printer
146
3. Close the scanner unit.
For safety, the scanner unit is closed in two steps.
Note:
e scanner unit cannot be opened from the position shown below. Close it completely before opening it.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏Place the printer on a at surface and operate in the recommended environmental conditions.
❏Use paper supported by this printer.
❏Follow the paper handling precautions.
❏Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
❏Do not place objects on the feeder guard.
Related Information
&“Environmental Specications” on page 174
&“Paper Handling Precautions” on page 45
&“Available Paper and Capacities” on page 46
&“List of Paper Type” on page 48
Paper Jams
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Solving Problems
>
Paper Does Not Feed Correctly
>
Paper Jams
147
❏Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
&“Removing Jammed Paper” on page 144
&“Loading Paper in the Rear Paper Feed” on page 48
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
Several Sheets of Paper are Fed at a Time
❏Load one sheet of paper at a time.
❏When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
Paper Out Error Occurs
When a paper out error occurs although paper is loaded in the rear paper feed, reload paper in the center of the
rear paper feed.
Paper is Ejected During Printing
When you load letterhead paper (paper on which information such as the sender's name or corporation name are
pre-printed in the header), select Letterhead as the paper type setting.
Power and Control Panel Problems
Power Does Not Turn On
❏Make sure the power cord is securely plugged in.
❏Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Solving Problems
>
Power and Control Panel Problems
>
Power Does Not Turn O
148
Power Turns O Automatically
❏Select Power O Settings in Settings, and then disable the Power O If Inactive and Power O If
Disconnected settings.
❏Disable the Power O Timer setting in Settings.
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
Checking the Connection (USB)
❏Connect the USB cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer directly to the computer.
❏If the USB cable cannot be recognized, change the port, or change the USB cable.
❏If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
&“Changing the Connection Method to a Computer” on page 41
Solving Problems
>
Cannot Print from a Computer
>
Checking the Connection (USB)
149
Checking the Connection (Network)
❏When you have changed your wireless router or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the wireless router or reset the network settings for the printer. If this
does not solve the problem, see the documentation for the wireless router.
❏Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
&“Connecting to a Computer” on page 21
&“Printing a Network Connection Report” on page 34
Checking the Software and Data
❏Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
&“Checking for Genuine Epson Printer Drivers” on page 150
&“Installing Applications” on page 137
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏Windows 10/Windows 8.1/Windows 8/Windows 7
Click the printer icon, and then click Print server properties at the top of the window.
❏Windows Vista
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
Solving Problems
>
Cannot Print from a Computer
>
Checking the Software and Data
150
❏Windows XP
From the File menu, select Server Properties.
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
&“Installing Applications” on page 137
Solving Problems
>
Cannot Print from a Computer
>
Checking the Software and Data
151
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > View devices and printers (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Solving Problems
>
Cannot Print from a Computer
>
Checking the Printer Status from the Computer (Mac OS)
152
When You Cannot Make Network Settings
❏Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏Select Settings > Network Settings > Connection Check, and then print the network connection report. If an
error has occurred, check the network connection report and then follow the printed solutions.
Related Information
&“Printing a Network Connection Report” on page 34
&“Messages and Solutions on the Network Connection Report” on page 35
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏When you are using multiple wireless routers at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the printer.
Disable the tethering function on the smart device if it is enabled.
Solving Problems
>
When You Cannot Make Network Settings
>
Cannot Connect from Devices Even Though Net
…
153
❏You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.
❏A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
❏Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.
Solving Problems
>
When You Cannot Make Network Settings
>
Cannot Connect from Devices Even Though Net
…
154
Related Information
&“Checking the SSID Connected to the Printer” on page 155
&“Checking the SSID for the Computer” on page 155
Checking the SSID Connected to the Printer
You can check the SSID by printing a network connection report, network status sheet, or on Web Cong.
Related Information
&“Printing a Network Connection Report” on page 34
&“Printing a Network Status Sheet” on page 40
Checking the SSID for the Computer
Windows
Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
Solving Problems
>
When You Cannot Make Network Settings
>
Checking the SSID for the Computer
155
Mac OS
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Wireless LAN (Wi-Fi) Connections Become Unstable When Using
USB 3.0 Devices on a Mac
When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur. Try the
following if you cannot connect to wireless LAN (Wi-Fi) or if operations become unstable.
❏Place the device that is connected to the USB 3.0 port further away from the computer.
❏If the printer supports the 5 GHz frequency range, connect to the SSID for the 5 GHz range.
Related Information
&“Wi-Fi Specications” on page 172
Cannot Print from an iPhone, iPad, or iPod touch
❏Connect the iPhone, iPad, or iPod touch to the same network (SSID) as the printer.
❏Enable Paper Setup Auto Display in the following menus.
Settings > Printer Setup > Paper Source Settings > Paper Setup Auto Display
❏Enable the AirPrint setting on Web Cong.
Related Information
&“Connecting to a Smart Device” on page 22
&“Application for Conguring Printer Operations (Web Cong)” on page 126
Solving Problems
>
Cannot Print from an iPhone, iPad, or iPod touch
156
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 113
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
&“Checking and Cleaning the Print Head” on page 113
Colored Banding Appears at Intervals of Approximately 2.5 cm
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Align the print head using the Horizontal Alignment feature.
❏When printing on plain paper, print using a higher quality setting.
Solving Problems
>
Printout Problems
>
Colored Banding Appears at Intervals of Approximately 2.5 cm
157
Related Information
&“List of Paper Type” on page 48
&“Aligning the Print Head” on page 115
Blurry Prints, Vertical Banding, or Misalignment
Align the print head using the Ver ti cal Alignment feature.
Related Information
&“Aligning the Print Head” on page 115
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏Windows
Clear High Speed on the printer driver’s More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏Align the print head.
Checking the paper
❏Use paper supported by this printer.
❏Do not print on paper that is damp, damaged, or too old.
Solving Problems
>
Printout Problems
>
Print Quality is Poor
158
❏If the paper is curled or the envelope is pued up, atten it.
❏Do not stack the paper immediately aer printing.
❏Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏Select the appropriate paper type setting for the type of paper loaded in the printer.
❏Print using a higher quality setting.
Checking the ink cartridge
❏Epson recommends using the ink cartridge before the date printed on the package.
❏For best results, use up ink cartridge within six months of opening the package.
❏Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
Related Information
&“Checking and Cleaning the Print Head” on page 113
&“Aligning the Print Head” on page 115
&“Available Paper and Capacities” on page 46
&“List of Paper Type” on page 48
&“Paper Handling Precautions” on page 45
Paper Is Smeared or Scued
❏When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏When vertical banding appears or the paper is smeared, clean the paper path.
Solving Problems
>
Printout Problems
>
Paper Is Smeared or Scued
159
❏Place the paper on a at surface to check if it is curled. If it is, atten it.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Cleaning the Paper Path for Ink Smears” on page 115
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
&“Menu Options for Printer Setup” on page 121
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 115
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
&“Adjusting the Print Color” on page 73
Colors Dier from What You See on the Display
❏Display devices such as computer screens have their own display properties. If the display is unbalanced, the
image are not displayed with proper brightness and colors. Adjust the properties of the device.
❏Light shining into the display has an eect on how the image is seen on the display. Avoid direct sunlight and
conrm the image where an appropriate illuminance is assured.
❏Colors may dier from what you see on smart devices such as smart phones or tablets with high-resolution
displays.
Solving Problems
>
Printout Problems
>
Colors Dier from What You See on the Display
160
❏Colors on a display are not quite identical to those on paper because the display device and the printer have a
dierent process of producing colors.
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
&“Menu Options for Copying” on page 81
&“Printing Basics - Windows” on page 56
&“Printing Basics - Mac OS” on page 58
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏Control panel
Change the Expansion setting.
❏Windows
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏Mac OS
Change the Expansion setting from the print dialog's Print Settings menu.
Related Information
&“Menu Options for Copying” on page 81
The Position, Size, or Margins of the Printout Are Incorrect
❏Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏When placing the originals on the scanner glass, clean the scanner glass and the document cover using a dry,
so, clean cloth. If there is dust or stains on the glass, the copy area may extend to include the dust or stains,
resulting in the wrong copying position or small images.
❏Select the appropriate paper size setting.
Solving Problems
>
Printout Problems
>
The Position, Size, or Margins of the Printout Are Incorrect
161
❏Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&“Loading Paper in the Rear Paper Feed” on page 48
&“Placing Originals on the Scanner Glass” on page 52
&“Cleaning the Scanner Glass” on page 116
&“Printable Area” on page 170
Printed Characters Are Incorrect or Garbled
❏Connect the USB cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Windows
Clear Mirror Image on the printer driver's More Options tab.
❏Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏Clean the paper path.
❏Clean the scanner glass.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
❏When the paper is smeared, lower the copy density setting.
Related Information
&“Cleaning the Paper Path for Ink Smears” on page 115
Solving Problems
>
Printout Problems
>
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
162
&“Cleaning the Scanner Glass” on page 116
&“Menu Options for Copying” on page 81
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏Lower the copy density setting on the control panel.
Related Information
&“Menu Options for Copying” on page 81
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Other Printing Problems
Printing Is Too Slow
❏Close any unnecessary applications.
❏Lower the quality setting. High quality printing slows down the printing speed.
❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Windows
Select High Speed on the printer driver's More Options tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
Solving Problems
>
Other Printing Problems
>
Printing Is Too Slow
163
❏Disable quiet mode. is feature slows down the printing speed.
❏Control Panel
Select on the home screen, and then disable Quiet Mode.
❏Windows
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏Mac OS
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing or Copying Slows Down Dramatically During Continuous
Operation
Printing or Copying slows down to prevent the printer mechanism from overheating and being damaged.
However, you can continue operation. To return to normal speed, leave the printer idle for at least 30 minutes. e
speed does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Cannot Start Scanning
❏Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
❏If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏Make sure that the correct printer (scanner) is selected on Epson Scan 2.
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
❏Windows 10
Click on the start button, and then select Windows System > Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
Solving Problems
>
Cannot Start Scanning
164
❏Windows 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View
scanners and cameras, and then check if the printer is displayed.
❏Windows Vista
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏Windows XP
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
&“Uninstalling Applications” on page 139
&“Installing Applications” on page 137
Cannot Start Scanning when Using the Control Panel
❏Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏Check the scanning setting assigned in Epson Event Manager.
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏Clean the scanner glass.
❏Remove any trash or dirt that adheres to the original.
❏Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
&“Cleaning the Scanner Glass” on page 116
The Image Quality Is Rough
❏Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 90
Solving Problems
>
Scanned Image Problems
>
The Image Quality Is Rough
165
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
&“Placing Originals” on page 52
Text is Blurred
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document
Mode.
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, the black color area
becomes larger.
❏If the resolution is low, try increasing the resolution and then scanning.
Related Information
&“Scanning Using Epson Scan 2” on page 90
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏Change the resolution, and then scan again.
Related Information
&“Scanning Using Epson Scan 2” on page 90
Solving Problems
>
Scanned Image Problems
>
Moiré Patterns (Web-Like Shadows) Appear
166
Cannot Scan the Correct Area on the Scanner Glass
❏Make sure the original is placed correctly against the alignment marks.
❏If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&“Placing Originals” on page 52
&“Cleaning the Scanner Glass” on page 116
Cannot Preview in Thumbnail
❏When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏Check that the original is placed straight.
❏Depending on the original, previewing may not be performed in umbnail. In this situation, clear the
umbnail check box at the top of the preview widow to preview the entire scanned area, and then create
marquees manually.
Related Information
&“Scanning Using Epson Scan 2” on page 90
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏On the Image Format Options window in Epson Scan 2, check that Text L ang u age is set correctly on the Text
tab.
❏Check that the original is placed straight.
❏Use an original with clear text. Text recognition may decline for the following types of originals.
❏Originals that have been copied a number of times
❏Originals received by fax (at low resolutions)
❏Originals on which the letter spacing or line spacing is too small
❏Originals with ruled lines or underlining over the text
❏Originals with hand-written text
❏Originals with creases or wrinkles
❏In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Solving Problems
>
Scanned Image Problems
>
Text is Not Recognized Correctly when Saving as a Searchable PDF
167
Related Information
&“Scanning Using Epson Scan 2” on page 90
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
&“Uninstalling Applications” on page 139
&“Installing Applications” on page 137
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Related Information
&“Scanning Using Epson Scan 2” on page 90
Solving Problems
>
Other Scanning Problems
>
Scanning Is Too Slow
168
Scanning Slows Down Dramatically During Continuous Scanning
Scanning slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue scanning. To return to normal scanning speed, leave the printer idle for at least 30 minutes. Scanning
speed does not return to normal if the power is o.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏When scanning large volumes, we recommend scanning in grayscale.
❏Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&“Scanning Using Epson Scan 2” on page 90
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏Control panel
Select on the home screen, and then enable Quiet Mode.
❏Windows printer driver
Enable Quiet Mode on the Main tab.
❏Mac OS printer driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Solving Problems
>
Other Problems
>
Application Is Blocked by a Firewall (for Windows Only)
169
Appendix
Technical Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
Weight of Paper
*
Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 41.0 mm (1.61 in.)
D 37.0 mm (1.46 in.)
Borderless printing
A 44.0 mm (1.73 in.)
B 40.0 mm (1.57 in.)
Appendix
>
Technical Specications
>
Printer Specications
170
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 41.0 mm (1.61 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Color Depth Color
❏48 bits per pixel internal (16 bits per pixel per color internal)
❏24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏16 bits per pixel internal
❏8 bits per pixel external
Black and white
❏16 bits per pixel internal
❏1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
*
* USB 3.0 cables are not supported.
Appendix
>
Technical Specications
>
Interface Specications
171
Network Function List
Network Functions and IPv4/IPv6
Functions Supported Remarks
Network Printing EpsonNet Print (Windows) IPv4 ✓-
Standard TCP/IP (Windows) IPv4, IPv6 ✓-
WSD Printing (Windows) IPv4, IPv6 ✓Windows Vista or
later
Bonjour Printing (Mac OS) IPv4, IPv6 ✓-
IPP Printing (Windows, Mac
OS)
IPv4, IPv6 ✓-
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print,
Remote Print)
IPv4 ✓-
AirPrint (iOS, Mac OS) IPv4, IPv6 ✓iOS 5 or later, Mac
OS X v10.7 or later
Network Scanning Epson Scan 2 IPv4, IPv6 ✓-
Event Manager IPv4 ✓-
Epson Connect (Scan to
Cloud)
IPv4 - -
AirPrint (Scan) IPv4, IPv6 ✓OS X Mavericks or
later
Fax Send a fax IPv4 - -
Receive a fax IPv4 - -
AirPrint (Faxout) IPv4, IPv6 - -
Wi-Fi Specications
Standards IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
20 dBm (EIRP)
Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)
*2*3
Wireless Securities
*4
WEP (64/128bit), WPA2-PSK (AES)
*5
Appendix
>
Technical Specications
>
Wi-Fi Specications
172
*1 IEEE802.11n is only available for the HT20.
*2 Not supported for IEEE 802.11b.
*3 Simple AP mode is compatible with a Wi-Fi connection (infrastructure).
*4 Wi-Fi Direct supports WPA2-PSK (AES) only.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan OS X Mavericks or later
Dimensions
Dimensions Storage
❏Width: 375 mm (14.8 in.)
❏Depth: 300 mm (11.8 in.)
❏Height: 170 mm (6.7 in.)
Printing
❏Width: 375 mm (14.8 in.)
❏Depth: 578 mm (22.8 in.)
❏Height: 242 mm (9.5 in.)
Weight
*
Approx. 4.3 kg (9.5 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Power Supply Rating AC 100-240 V AC 220-240 V
Rated Frequency Range 50-60 Hz 50-60 Hz
Rated Current 0.4-0.2 A 0.2 A
Appendix
>
Technical Specications
>
Electrical Specications
173
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 5.0 W
Sleep mode: Approx. 0.8 W
Power o: Approx. 0.3 W
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 5.0 W
Sleep mode: Approx. 0.8 W
Power o: Approx. 0.3 W
Note:
❏Check the label on the printer for its voltage.
❏For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature -30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏Windows
Windows Vista, Windows 7, Windows 8/8.1, Windows 10 or later (32-bit, 64-bit)
Windows XP SP3 (32-bit)
Windows XP Professional x64 Edition SP2
Appendix
>
Technical Specications
>
System Requirements
174
❏Mac OS
Mac OS X v10.6.8 or later, macOS 11 or later
Note:
❏Mac OS may not support some applications and features.
❏e UNIX File System (UFS) for Mac OS is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
C636A
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Appendix
>
Regulatory Information
>
Restrictions on Copying
175
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting and Storing the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
c
Important:
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
Appendix
>
Transporting and Storing the Printer
176
6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
7. Close the scanner unit.
For safety, the scanner unit is closed in two steps.
Note:
e scanner unit cannot be opened from the position shown below. Close it completely before opening it.
Appendix
>
Transporting and Storing the Printer
177
8. Prepare to pack the printer as shown below.
9. Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
&“Part Names and Functions” on page 14
&“Checking and Cleaning the Print Head” on page 113
&“Aligning the Print Head” on page 115
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance.
Appendix
>
Where to Get Help
>
Contacting Epson Support
178
e following Epson support list is based on the country of sale. Some products may not be sold in your current
location, so be sure to contact Epson support for the area in which you purchased your product.
If Epson support for your area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏Product serial number
(e serial number label is usually on the back of the product.)
❏Product model
❏Product soware version
(Click About, Version Info, or a similar button in the product soware.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, network settings may be stored in the product's memory. Due to breakdown or repair of a
product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings
even during a warranty period. We recommend that you make your own backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Appendix
>
Where to Get Help
>
Contacting Epson Support
179
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Appendix
>
Where to Get Help
>
Contacting Epson Support
180
Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem troubleshooting
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Service Center
65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
Appendix
>
Where to Get Help
>
Contacting Epson Support
181
Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234
29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam
Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62-1500-766
Fax: +62-21-808-66-799
Our Hotline team can help you with the following over the phone or fax:
❏Sales enquiries and product information
❏Technic al suppor t
Epson Service Center
Province Company Name Address Phone
E-mail
JAKARTA Epson Sales and
Service Jakarta
(SUDIRMAN)
Wisma Keiai Lt. 1 Jl. Jenderal
Sudirman Kav. 3 Jakarta Pusat - DKI
JAKARTA 10220
021-5724335
ess@epson-indonesia.co.id
ess.support@epson-indonesia.co.id
SERPONG Epson Sales and
Service Serpong
Ruko Melati Mas Square Blok A2
No.17 Serpong-Banten
082120090084 / 082120090085
esstag@epson-indonesia.co.id
esstag.support@epson-indonesia.co.id
SEMARANG Epson Sales and
Service Semarang
Komplek Ruko Metro Plaza Block
C20 Jl. MT Haryono No. 970
Semarang -JAWA TENGAH
024 8313807 / 024 8417935
esssmg@epson-indonesia.co.id
esssmg.support@epson-indonesia.co.id
JAKARTA Epson Sales and
Service Jakarta
(MANGGA DUA)
Ruko Mall Mangga Dua No. 48 Jl.
Arteri Mangga Dua, Jakarta Utara -
DKI JAKARTA
021 623 01104
jkt-technical1@epson-indonesia.co.id
jkt-admin@epson-indonesia.co.id
BANDUNG Epson Sales and
Service Bandung
Jl. Cihampelas No. 48 A Bandung
Jawa Barat 40116
022 420 7033
bdg-technical@epson-indonesia.co.id
bdg-admin@epson-indonesia.co.id
Appendix
>
Where to Get Help
>
Contacting Epson Support
182
Province Company Name Address Phone
E-mail
MAKASSAR Epson Sales and
Service Makassar
Jl. Cendrawasih NO. 3A, kunjung
mae, mariso, MAKASSAR - SULSEL
90125
0411- 8911071
mksr-technical@epson-indonesia.co.id
mksr-admin@epson-indonesia.co.id
MEDAN Epson Service
Center Medan
Jl. Bambu 2 Komplek Graha Niaga
Nomor A-4, Medan - SUMUT
061- 42066090 / 42066091
mdn-technical@epson-indonesia.co.id
mdn-adm@epson-indonesia.co.id
PALEMBANG Epson Service
Center Palembang
Jl. H.M Rasyid Nawawi No. 249
Kelurahan 9 Ilir Palembang
Sumatera Selatan
0711 311 330
escplg.support@epson-indonesia.co.id
PEKANBARU Epson Service
Center PekanBaru
Jl. Tuanku Tambusai No. 459 A Kel.
Tangkerang barat Kec Marpoyan
damai Pekanbaru - Riau 28282
0761- 8524695
pkb-technical@epson-indonesia.co.id
pkb-admin@epson-indonesia.co.id
PONTIANAK Epson Service
Center Pontianak
Komp. A yani Sentra Bisnis G33, Jl.
Ahmad Yani - Pontianak
Kalimantan Barat
0561- 735507 / 767049
pontianak-technical@epson-
indonesia.co.id
pontianak-admin@epson-indonesia.co.id
SAMARINDA Epson Service
Center Samarinda
Jl. KH. Wahid Hasyim (M. Yamin)
Kelurahan Sempaja Selatan
Kecamatan Samarinda UTARA -
SAMARINDA - KALTIM
0541 7272 904
escsmd@epson-indonesia.co.id
escsmd.support@epson-indonesia.co.id
SURABAYA Epson Sales &
Service Surabaya
(barat)
Jl. Haji Abdul Wahab Saimin, Ruko
Villa Bukit Mas RM-11, Kec. Dukuh
Pakis, Surabaya - 60225
031- 5120994
sby-technical@epson-indonesia.co.id
sby-admin@epson-indonesia.co.id
YOGYAKARTA Epson Service
Center Yogyakarta
YAP Square, Block A No. 6 Jl. C
Simanjutak Yogyakarta - DIY
0274 581 065
ygy-technical@epson-indonesia.co.id
ygy-admin@epson-indonesia.co.id
JEMBER Epson Service
Center Jember
JL. Panglima Besar Sudirman Ruko
no.1D Jember-Jawa Timur (Depan
Balai Penelitian & Pengolahan
Kakao)
0331- 488373 / 486468
jmr-admin@epson-indonesia.co.id
jmr-technical@epson-indonesia.co.id
MANADO EPSON SALES AND
SERVICE Manado
Jl. Piere Tendean Blok D No 4
Kawasan Mega Mas Boulevard -
Manado 95111
0431- 8805896
MND-ADMIN@EPSON-INDONESIA.CO.ID
MND-TECHNICAL@EPSON-
INDONESIA.CO.ID
CIREBON EPSON SERVICE
CENTER Cirebon
Jl. Tuparev No. 04 ( Depan Hotel
Apita ) Cirebon, JAWA BARAT
0231– 8800846
cbn-technical@epson-indonesia.co.id
CIKARANG EPSON SALES AND
SERVICE CIKARANG
Ruko Metro Boulevard B1
Jababeka cikarang - Jawa Barat,
021- 89844301 / 29082424
ckg-admin@epson-indonesia.co.id
ckg-technical@epson-indonesia.co.id
Appendix
>
Where to Get Help
>
Contacting Epson Support
183
Province Company Name Address Phone
E-mail
MADIUN EPSON SERVICE
CENTER MADIUN
Jl. Diponegoro No.56, MADIUN -
JAWA TIMUR
0351- 4770248
mun-admin@epson-indonesia.co.id
mun-technical@epson-indonesia.co.id
PURWOKERTO EPSON SALES AND
SERVICE Purwokerto
Jl. Jendral Sudirman No. 4 Kranji
Purwokerto - JAWA TENGAH
0281- 6512213
pwt-admin@epson-indonesia.co.id
pwt-technical@epson-indonesia.co.id
BOGOR EPSON SALES AND
SERVICE Bogor
Jl.Pajajaran No 15B Kel Bantarjati
Kec Bogor Utara - JAWA BARAT
16153
0251- 8310026
bgr-admin@epson-indonesia.co.id
bgr-technical@epson-indonesia.co.id
SERANG EPSON SERVICE
CENTER Serang
Jl. Ahmad Yani No.45C, SERANG -
BANTEN
0254- 7912503
srg-admin@epson-indonesia.co.id
srg-technical@epson-indonesia.co.id
PALU EPSON SALES AND
SERVICE Palu
Jl. Juanda No. 58, Palu - Sulteng 0451- 4012 881
plw-admin@epson-indonesia.co.id
plw-technical@epson-indonesia.co.id
BANJARMASI
N
EPSON SERVICE
CENTER
BANJARMASIN
Jl. Gatot Soebroto NO. 153
BANJARMASIN - KALSEL 70235
0511- 6744135 (TEKNISI) /
3266321(ADMIN)
bdj-admin@epson-indonesia.co.id
bdj-technical@epson-indonesia.co.id
DENPASAR EPSON SALES AND
SERVICE Denpasar
JL. MAHENDRADATA NO. 18,
DENPASAR - BALI
0361- 3446699 / 9348428
dps-admin@epson-indonesia.co.id
dps-technical@epson-indonesia.co.id
JAKARTA EPSON SALES AND
SERVICE CILANDAK
CIBIS Business Park Tower 9 LT.
MEZZANINE, Jalan TB Simatupang
No.2, Jakarta Selatan - DKI
JAKARTA 12560
021- 80866777
esscibis.support1@epson-indonesia.co.id
esscibis.support2@epson-indonesia.co.id
esscibis.admin@epson-indonesia.co.id
esscibis.sales@epson-indonesia.co.id
SURABAYA EPSON SALES AND
SERVICE SURABAYA
(GUBENG)
JL. RAYA GUBENG NO. 62,
SURABAYA - JAWA TIMUR
031- 99444940 / 99446299 / 99446377
esssby@epson-indonesia.co.id
esssby.support@epson-indonesia.co.id
AMBON EPSON SERVICE
CENTER AMBON
Jl. Diponegoro No.37 (Samping
Bank Mandiri Syariah) Kel.Ahusen,
Kec.Sirimau - Ambon 97127
-
For other cities not listed here, call the Hot Line: 08071137766.
Appendix
>
Where to Get Help
>
Contacting Epson Support
184
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
http://www.epson.com.hk
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏Information on product specications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Call Centre
Phone: 1800-81-7349 (Toll Free)
Email: websupport@emsb.epson.com.my
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair services and warranty
Head Oce
Phone: 603-56288288
Fax: 603-5628 8388/603-5621 2088
Help for Users in India
Contacts for information, support, and services are:
Appendix
>
Where to Get Help
>
Contacting Epson Support
185
World Wide Web
http://www.epson.co.in
Information on product specications, drivers for download, and products enquiry are available.
Helpline
❏Service, product information, and ordering consumables (BSNL Lines)
Toll-free number: 18004250011
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
❏Service (CDMA & Mobile Users)
Toll-free number: 186030001600
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone, fax numbers and e-mail address below:
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Epson Philippines Customer Care
Toll Free: (PLDT) 1-800-1069-37766
Toll Free: (Digital) 1-800-3-0037766
Metro Manila: (632) 8441 9030
Web Site: https://www.epson.com.ph/contact
E-mail: customercare@epc.epson.com.ph
Accessible 9am to 6pm, Monday through Saturday (Except public holidays)
Our Customer Care team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Epson Philippines Corporation
Trunk Line: +632-706-2609
Fax: +632-706-2663
Appendix
>
Where to Get Help
>
Contacting Epson Support
186