Table of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Using Google Cloud Print
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Using the Mopria Print Service
- Wi-Fi Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing on a Mac
- Printing From a Chromebook
- Cancelling Printing Using a Product Button
- Printing with Windows
- Scanning
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Scanning Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
Epson XP-4105 User Manual
Displayed below is the user manual for XP-4105 by Epson which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
XP-4100/XP-4105 User's Guide
3
Contents
XP-4100/XP-4105 User's Guide................................................................................................................. 11
Product Basics .......................................................................................................................................... 12
Using the Control Panel ..................................................................................................................... 12
Control Panel Buttons and Lights .................................................................................................. 13
The LCD Screen ....................................................................................................................... 14
Status Icon Information ............................................................................................................. 14
Navigating the LCD Screen....................................................................................................... 15
Entering Characters on the LCD Screen................................................................................... 15
Viewing Animations................................................................................................................... 17
Changing LCD Screen Language.................................................................................................. 19
Product Parts Locations ..................................................................................................................... 19
Product Parts - Front ..................................................................................................................... 20
Product Parts - Inside .................................................................................................................... 21
Product Parts - Back...................................................................................................................... 22
Using Power Saving Settings ............................................................................................................. 22
Changing the Sleep Timer Settings ............................................................................................... 22
Changing the Power Off Timer Settings ........................................................................................ 23
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 24
Setting Up Epson Connect Services.............................................................................................. 25
Using Epson Email Print ............................................................................................................... 26
Using the Epson iPrint Mobile App ................................................................................................ 27
Using Epson Remote Print ........................................................................................................... 27
Using Epson Scan to Cloud........................................................................................................... 28
Using AirPrint .................................................................................................................................... 29
Using Google Cloud Print................................................................................................................... 30
Setting Up Google Cloud Print on a Chromebook ......................................................................... 31
Android Printing Using the Epson Print Enabler ................................................................................ 32
Using Fire OS Printing ....................................................................................................................... 32
Using Windows 10 Mobile Printing .................................................................................................... 33
Using Epson Print and Scan App with Windows Tablets ................................................................... 33
4
Using the Mopria Print Service .......................................................................................................... 34
Wi-Fi Networking ....................................................................................................................................... 35
Network Security Recommendations ................................................................................................. 35
Wi-Fi Infrastructure Mode Setup......................................................................................................... 36
Selecting Wireless Network Settings from the Control Panel ........................................................ 37
Wi-Fi Direct Mode Setup .................................................................................................................... 40
Enabling Wi-Fi Direct Mode........................................................................................................... 40
Connecting to a Mobile Device Using Wi-Fi Direct ........................................................................ 42
Wi-Fi Protected Setup (WPS)............................................................................................................. 43
Using WPS to Connect to a Network ............................................................................................. 44
Printing a Network Status Sheet......................................................................................................... 45
Printing a Network Connection Report ............................................................................................... 46
Network Connection Report Codes and Messages ....................................................................... 47
Changing or Updating Network Connections ..................................................................................... 53
Accessing the Web Config Utility................................................................................................... 53
Changing a USB Connection to a Wi-Fi Connection...................................................................... 54
Connecting to a New Wi-Fi Router ................................................................................................ 54
Disabling Wi-Fi Features ............................................................................................................... 55
Loading Paper ........................................................................................................................................... 57
Loading Paper in the Rear Paper Feed .............................................................................................. 57
Paper Loading Capacity..................................................................................................................... 61
Turning Off the Paper Setting Alert..................................................................................................... 61
Double-sided Printing Capacity.......................................................................................................... 62
Compatible Epson Papers.................................................................................................................. 63
Borderless Paper Type Compatibility ................................................................................................. 65
Paper or Media Type Settings - Printing Software.............................................................................. 66
Selecting the Paper Settings - Control Panel ..................................................................................... 66
Paper Type Settings - Control Panel ............................................................................................. 68
Placing Originals on the Product ............................................................................................................. 70
Placing Originals on the Scanner Glass ............................................................................................. 70
Copying ...................................................................................................................................................... 74
Copying Documents or Photos........................................................................................................... 74
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Copying Restored Photos .................................................................................................................. 75
Copying Books, ID Cards, or Borderless Photos................................................................................ 77
Copying Options................................................................................................................................. 78
Printing from a Computer ......................................................................................................................... 80
Printing with Windows ........................................................................................................................ 80
Selecting Basic Print Settings - Windows ...................................................................................... 81
Print Quality Options - Windows ............................................................................................... 83
Multi-Page Printing Options - Windows..................................................................................... 83
Selecting Double-sided Printing Settings - Windows ..................................................................... 84
Double-sided Printing Options - Windows................................................................................. 86
Print Density Adjustments - Windows ....................................................................................... 87
Selecting Additional Layout and Print Options - Windows ............................................................. 88
Custom Color Correction Options - Windows............................................................................ 90
Image Options and Additional Settings - Windows.................................................................... 91
Header/Footer Settings - Windows ........................................................................................... 92
Selecting a Printing Preset - Windows........................................................................................... 93
Selecting Extended Settings - Windows ........................................................................................ 94
Extended Settings - Windows ................................................................................................... 95
Printing Your Document or Photo - Windows................................................................................. 96
Checking Print Status - Windows.............................................................................................. 98
Selecting Default Print Settings - Windows.................................................................................... 98
Changing the Language of the Printer Software Screens ......................................................... 99
Changing Automatic Update Options .......................................................................................... 100
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 101
Selecting Print Settings - Windows 10 S...................................................................................... 102
Printing on a Mac ............................................................................................................................. 105
Selecting Basic Print Settings - Mac ............................................................................................ 106
Print Quality Settings - Mac..................................................................................................... 110
Print Options - Mac ................................................................................................................. 110
Selecting Page Setup Settings - Mac .......................................................................................... 111
Selecting Print Layout Options - Mac........................................................................................... 112
Selecting Double-sided Printing Settings - Mac........................................................................... 113
Double-sided Printing Options and Adjustments - Mac........................................................... 114
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Managing Color - Mac ................................................................................................................. 115
Color Matching and Color Options - Mac ................................................................................ 116
Selecting Printing Preferences - Mac .......................................................................................... 117
Printing Preferences - Mac...................................................................................................... 118
Printing Your Document or Photo - Mac ...................................................................................... 119
Checking Print Status - Mac.................................................................................................... 120
Printing From a Chromebook ........................................................................................................... 120
Cancelling Printing Using a Product Button...................................................................................... 122
Scanning .................................................................................................................................................. 123
Starting a Scan................................................................................................................................. 123
Starting a Scan Using the Product Control Panel ........................................................................ 123
Scanning to a Connected Computer ....................................................................................... 125
Scanning to the Cloud............................................................................................................. 127
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 128
Control Panel Scanning Options............................................................................................. 129
Changing Default Scan Job Settings ...................................................................................... 130
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 131
Starting a Scan from a Scanning Program................................................................................... 133
Starting a Scan from a Smart Device........................................................................................... 135
Scanning in Epson Scan 2 ............................................................................................................... 135
Additional Scanning Settings - Main Settings Tab ....................................................................... 138
Additional Scanning Settings - Advanced Settings Tab............................................................... 139
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 140
Image Format Options................................................................................................................. 141
Scan Resolution Guidelines ........................................................................................................ 142
Scanning to Online Destinations Using Easy Photo Scan ................................................................ 143
Scanning Using Easy Photo Scan ............................................................................................... 143
Uploading Scanned Images to Google Photos ............................................................................ 145
Uploading Scanned Images to Evernote ..................................................................................... 147
Uploading Scanned Images to SugarSync .................................................................................. 149
Uploading Scanned Images to a Web Folder .............................................................................. 150
Uploading Scanned Images to Email........................................................................................... 152
Saving Scanned Images to a Folder............................................................................................ 153
7
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 155
Check Cartridge and Maintenance Box Status................................................................................. 155
Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 155
Checking Cartridge and Maintenance Box Status - Windows...................................................... 156
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 159
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 160
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 160
Removing and Installing Ink Cartridges............................................................................................ 161
Printing with Black Ink and Expended Color Cartridges ................................................................... 167
Printing with Expended Color Cartridges - Control Panel ............................................................ 167
Printing with Expended Color Cartridges - Windows ................................................................... 168
Printing with Expended Color Cartridges - Mac ........................................................................... 168
Conserving Low Black Ink with Windows ......................................................................................... 170
Replacing the Maintenance Box....................................................................................................... 170
Adjusting Print Quality............................................................................................................................ 175
Print Head Maintenance................................................................................................................... 175
Print Head Nozzle Check............................................................................................................. 175
Checking the Nozzles Using the Product Control Panel ......................................................... 175
Checking the Nozzles Using a Computer Utility...................................................................... 178
Print Head Cleaning .................................................................................................................... 180
Cleaning the Print Head Using the Product Control Panel ...................................................... 181
Cleaning the Print Head Using a Computer Utility................................................................... 182
Aligning the Print Head Using the Product Control Panel................................................................. 185
Cleaning the Paper Guide ................................................................................................................ 186
Cleaning and Transporting Your Product ............................................................................................. 187
Cleaning Your Product ..................................................................................................................... 187
Cleaning the Print Head Path ........................................................................................................... 187
Transporting Your Product ............................................................................................................... 190
Solving Problems .................................................................................................................................... 194
Checking for Software Updates........................................................................................................ 194
Product Status Messages ................................................................................................................ 195
Running a Product Check ................................................................................................................ 197
Resetting Control Panel Defaults ..................................................................................................... 198
8
Solving Setup Problems ................................................................................................................... 199
Product Does Not Turn On or Off................................................................................................. 200
Noise After Ink Installation ........................................................................................................... 200
Software Installation Problems .................................................................................................... 200
Solving Network Problems ............................................................................................................... 201
Product Cannot Connect to a Wireless Router or Access Point .................................................. 201
Network Software Cannot Find Product on a Network................................................................. 203
Product Does Not Appear in Mac Printer Window ....................................................................... 204
Cannot Print Over a Network....................................................................................................... 204
Cannot Scan Over a Network ...................................................................................................... 206
Wireless Network Connection is Unstable on a Mac ................................................................... 206
Solving Copying Problems ............................................................................................................... 207
Product Makes Noise, But Nothing Copies.................................................................................. 207
Product Makes Noise When It Sits for a While............................................................................. 207
Solving Paper Problems................................................................................................................... 207
Paper Feeding Problems............................................................................................................. 208
Paper Jam Problems Inside the Product ..................................................................................... 208
Paper Jam Problems in the Rear Cover ...................................................................................... 210
Paper Ejection Problems ............................................................................................................. 212
Solving Problems Printing from a Computer..................................................................................... 212
Nothing Prints.............................................................................................................................. 213
Product Icon Does Not Appear in Windows Taskbar ................................................................... 213
Printing is Slow ............................................................................................................................ 214
Solving Page Layout and Content Problems.................................................................................... 216
Inverted Image............................................................................................................................. 216
Too Many Copies Print ................................................................................................................ 217
Blank Pages Print ........................................................................................................................ 217
Incorrect Margins on Printout....................................................................................................... 218
Border Appears on Borderless Prints .......................................................................................... 218
Incorrect Characters Print............................................................................................................ 219
Incorrect Image Size or Position.................................................................................................. 219
Slanted Printout........................................................................................................................... 220
Solving Print Quality Problems......................................................................................................... 221
9
White or Dark Lines in Printout .................................................................................................... 221
Blurry or Smeared Printout .......................................................................................................... 222
Faint Printout or Printout Has Gaps ............................................................................................. 223
Grainy Printout............................................................................................................................. 223
Incorrect Colors ........................................................................................................................... 224
Solving Scanning Problems ............................................................................................................. 225
Scanning Software Does Not Operate Correctly ......................................................................... 225
Cannot Start Epson Scan 2 ......................................................................................................... 226
Scanning is Slow ......................................................................................................................... 227
Solving Scanned Image Quality Problems ....................................................................................... 227
Scanned Image Quality Problems ............................................................................................... 227
Image Consists of a Few Dots Only............................................................................................. 229
Line of Dots Appears in All Scanned Images............................................................................... 229
Straight Lines in an Image Appear Crooked ................................................................................ 229
Image Colors are Patchy at the Edges ........................................................................................ 229
Ripple Patterns Appear in an Image ............................................................................................ 230
Scanned Image Edges are Cropped ........................................................................................... 230
Uninstall Your Product Software....................................................................................................... 230
Uninstalling Product Software - Windows.................................................................................... 230
Uninstalling Product Software - Mac............................................................................................ 231
Where to Get Help............................................................................................................................ 232
Technical Specifications ........................................................................................................................ 234
Windows System Requirements ...................................................................................................... 234
Mac System Requirements .............................................................................................................. 235
Paper Specifications ........................................................................................................................ 235
Printable Area Specifications ........................................................................................................... 237
Scanning Specifications ................................................................................................................... 238
Ink Cartridge Specifications.............................................................................................................. 239
Dimension Specifications ................................................................................................................. 240
Electrical Specifications ................................................................................................................... 240
Environmental Specifications ........................................................................................................... 241
Interface Specifications .................................................................................................................... 241
Network Interface Specifications ...................................................................................................... 241
10
Safety and Approvals Specifications ................................................................................................ 242
Notices ..................................................................................................................................................... 243
Important Safety Instructions............................................................................................................ 243
General Product Safety Instructions ............................................................................................ 243
Ink Cartridge Safety Instructions.................................................................................................. 245
Wireless Connection Safety Instructions ..................................................................................... 246
LCD Screen Safety Instructions................................................................................................... 246
Important Privacy Notice (Printer Serial Number)............................................................................. 247
FCC Compliance Statement............................................................................................................. 247
Binding Arbitration and Class Waiver ............................................................................................... 248
Trademarks...................................................................................................................................... 251
Copyright Notice............................................................................................................................... 252
libTIFF Software Acknowledgment.............................................................................................. 252
A Note Concerning Responsible Use of Copyrighted Materials................................................... 253
Default Delay Times for Power Management for Epson Products ............................................... 253
Copyright Attribution.................................................................................................................... 253
11
XP-4100/XP-4105 User's Guide
Welcome to the XP-4100/XP-4105 User's Guide.
For a printable PDF copy of this guide, click here.
12
Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Mopria Print Service
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Changing LCD Screen Language
Parent topic: Product Basics
13
Control Panel Buttons and Lights
1power button and light
2home button
3 LCD screen
4+and –buttons
5stop button
6 start button
7reset button
8 Arrow buttons and the OK button
9 back button
10 help button
The LCD Screen
Status Icon Information
Navigating the LCD Screen
Entering Characters on the LCD Screen
Viewing Animations
14
Parent topic: Using the Control Panel
The LCD Screen
1 Displays various status information; select an icon to check its status or adjust its settings
2 Menu options
3 Scrolls to show more menu options
Parent topic: Control Panel Buttons and Lights
Related references
LCD Screen Safety Instructions
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description
Ink and maintenance box status; select the icon to view the ink and maintenance box
levels
15
Icons Description
Network connection status; select the icon to set up or change your network connection
• The product is not connected to a wireless network
• The product is searching for an SSID or experiencing a wireless network
connection issue
• The product is connected to a wireless network; the number of bars indicates the
connection's signal strength
• Wi-Fi Direct is not enabled
• Wi-Fi Direct is enabled
The Quiet Mode setting is enabled or disabled. Select the icon to change the setting.
When this feature is enabled and depending on the selected paper type and print quality,
noise is reduced during printing at the cost of print speed.
There is a problem with the indicated setting; select the icon for information on resolving
the problem
Additional information is available; select the icon to display the information
Parent topic: Control Panel Buttons and Lights
Navigating the LCD Screen
Follow these guidelines to navigate and use the menus on the LCD screen.
To navigate the menus, press the arrow buttons to change your highlighted selection and press the OK
button to confirm your selection.
To change a setting, press the arrow buttons to highlight the setting and press the OK button.
To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to
display the on-screen keyboard.
Parent topic: Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
16
On-screen keyboard
1 Displays the character count
2 Moves the cursor left or right
3 Switches between uppercase and lowercase characters, numbers and symbols
4 Switches between characters and numbers or symbols
5 Changes the keyboard layout
6 Displays a list of common domain names to choose from
7 Enters a space
8 Select when you are finished
9 Deletes the previous character
Note: You can also switch the character type by pressing the reset button.
18
You see a screen like this:
2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on
common procedures.
3. Select a topic from the list of available topics and follow the on-screen instructions.
While viewing the topics, you may see screens like this:
1 Displays the current step number and the total number of steps
19
2 Press the left arrow button to view the previous step
3 Indicates your overall progress through the animation
4 Press the right arrow button to view the next step
Parent topic: Control Panel Buttons and Lights
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Basic Settings.
4. Select Language.
5. Select a language.
Parent topic: Using the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Front
21
Product Parts - Inside
1 Document cover
2 Scanner glass
3 Control panel
1 Scanner unit support
22
2 Scanner unit
3 Ink cartridge holder
Parent topic: Product Parts Locations
Product Parts - Back
1 Maintenance box cover
2 Rear cover (duplexer)
3 AC inlet
4USB port
Parent topic: Product Parts Locations
Using Power Saving Settings
Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period
of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Parent topic: Product Basics
Changing the Sleep Timer Settings
You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
23
1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Basic Settings.
4. Select Sleep Timer.
5. Press the +and –button to adjust the number of minutes of inactivity before the product enters sleep
mode.
Note: You can also use the displayed numeric keypad to select the number of minutes (up to 99).
Parent topic: Using Power Saving Settings
Changing the Power Off Timer Settings
You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
24
You see a screen like this:
3. Select Basic Settings.
4. Select Power Off Timer.
5. Select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages
from your home, office, or even across the globe.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with
Epson Scan to Cloud or the Epson iPrint Mobile App.
25
Setting Up Epson Connect Services
Using Epson Email Print
Using the Epson iPrint Mobile App
Using Epson Remote Print
Using Epson Scan to Cloud
Parent topic: Product Basics
Related tasks
Using AirPrint
Using Google Cloud Print
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Mopria Print Service
Setting Up Epson Connect Services
If you did not activate your product's email address for use with Epson Connect when you set up your
product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
26
3. Select Web Service Settings.
4. Select Epson Connect Services.
You see a screen like this:
5. Select Register.
6. Follow the instructions on the screen to activate your product's email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Using Epson Email Print
With Epson Email Print, you can print from any device that can send email, such as your smartphone,
tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a
PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the
attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below
to use your product control panel to activate your unique email address. Or visit epson.com/connect
(U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email
Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's
email, adjust print settings, and set up other Epson Connect services.
27
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related tasks
Setting Up Epson Connect Services
Related topics
Wi-Fi Networking
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets
you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can
scan and save a file on your device, send it as an email, or upload it to an online service such as Box,
Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean)
to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related tasks
Setting Up Epson Connect Services
Related topics
Wi-Fi Networking
Using Epson Remote Print
With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson
Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
28
2. If you did not already set up an Epson Connect account when you installed your product software,
visit epsonconnect.com to create your account and register your product to the Epson Connect
service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print
Driver software.
4. Download and install the Remote Print software.
5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer
application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related tasks
Setting Up Epson Connect Services
Related topics
Wi-Fi Networking
Using Epson Scan to Cloud
The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online
service directly from your Epson product. Register an email address or online services such as Box,
DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software,
visit epsonconnect.com to create your account and register your product to the Epson Connect
service.
Note: Make a note of your product's email address and password.
3. Visit epsonconnect.com to sign into your account with the email address and password you
selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
29
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your
Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related tasks
Setting Up Epson Connect Services
Related topics
Wi-Fi Networking
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to
install drivers or download software.
Note: If you disabled paper configuration messages on your product control panel, you cannot use
AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics
Related tasks
Setting Up Epson Connect Services
Related topics
Wi-Fi Networking
30
Using Google Cloud Print
With a Google Account, you can print from your Apple or Android device to your Epson product. You can
also print from Chromebooks and the Google Chrome browser without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Note your product's IP address by checking your network status. See the link below.
3. Connect your computer or your mobile device to the same wireless network as your Epson product.
4. Enter your product's IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If
the option still doesn't appear, select the Firmware Update option and follow the on-screen
instructions to update your product.
6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an
account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook,
computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print
(U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud
Print, or the Google Cloud Print website for a list of supported apps.
Setting Up Google Cloud Print on a Chromebook
Parent topic: Product Basics
Related tasks
Printing a Network Status Sheet
Related topics
Wi-Fi Networking
31
Setting Up Google Cloud Print on a Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
3. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook
screen.
Note: If you do not see a notification, check to see if a number appears in the status area at the
lower-right corner of the screen. Click this number to open the notifications menu, then click Add
to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 5.
• If you see a registration confirmation screen instead, click Register.
4. Click Add Device.
5. Click the Register button that appears next to your product.
6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation
message.
7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and
print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone,
or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson
Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the
Google Cloud Print website for a list of supported apps.
Parent topic: Using Google Cloud Print
Related tasks
Printing From a Chromebook
Related topics
Wi-Fi Networking
32
Android Printing Using the Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone
or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson
product and print.
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Epson Print Enabler plug-in from Google Play.
3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu
icon and print whatever is on the screen.
Note: If you do not see your product, tap All Printers and select your product.
Parent topic: Product Basics
Related topics
Wi-Fi Networking
Using Fire OS Printing
You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product.
There is no software to download, no drivers to install, and no cables to connect. With just a few taps in
Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson
product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Amazon device to the same wireless network as your product.
3. Now you are ready to print. From your Amazon application, tap the print option and select your
product to print whatever is on the screen.
Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your
Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria
Print Service app to print.
Parent topic: Product Basics
33
Related topics
Wi-Fi Networking
Wi-Fi Networking
Using Windows 10 Mobile Printing
You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson
product. There is no software to download, no drivers to install, and no cables to connect. Look for the
print option in your Windows 10 application to send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Windows 10 Mobile device to the same wireless network as your product.
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your
product to print whatever is on the screen.
Parent topic: Product Basics
Related topics
Wi-Fi Networking
Using Epson Print and Scan App with Windows Tablets
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface
RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and
capture images right to your tablet or to Microsoft OneDrive.
Note: The Epson Print and Scan App does not support Windows 10 Mobile printing.
1. Connect your Epson product to your wireless network. See the link below.
2. Download Epson Print and Scan App from the Microsoft Windows Store.
3. Connect your Windows tablet to the same wireless network as your product.
4. Open Epson Print and Scan App and select your Epson product.
Now you are ready to print photos or scan.
Parent topic: Product Basics
Related topics
Wi-Fi Networking
34
Using the Mopria Print Service
You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to
your Epson product or any Mopria-certified product from other manufacturers. You can download the
Mopria Print Service from Google Play.
Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Mopria Print Service app from Google Play.
Note: On some Samsung Galaxy devices, Mopria may come preinstalled.
3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu
icon and select Print. Then select All printers, select your Epson product, adjust your print settings,
and print.
Parent topic: Product Basics
Related topics
Wi-Fi Networking
35
Wi-Fi Networking
See these sections to use your product on a Wi-Fi network.
Network Security Recommendations
Wi-Fi Infrastructure Mode Setup
Wi-Fi Direct Mode Setup
Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
Printing a Network Connection Report
Changing or Updating Network Connections
Related references
Wireless Connection Safety Instructions
Network Security Recommendations
To help deter unauthorized access to your product over a network, you should protect your network
environment using appropriate security measures.
Security measures such as these can help deter threats such as loss of user data, use of telephone and
fax lines, and other intrusions:
•Enable security on your wireless LAN
Enable the appropriate security on the wireless LAN you plan to use with your product. Network
security such as a network password can deter interception of traffic over the wireless LAN. Your
router may already have a default password enabled by your Internet service provider (ISP). See your
ISP and router documentation for instructions on how to change the default password and better
secure your network.
•Connect your product only to a network protected by a firewall
Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead,
connect it to a router or other network connection protected by a firewall. Your router may already
have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best
results, set up and use a private IP address for your network connection.
•Change the default administrator password on your product
If your product has an option to set an administrator password, change the default administrator
password to deter access by unauthorized users to personal data stored on your product, such as IDs,
passwords, and contact lists.
36
Parent topic: Wi-Fi Networking
Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point.
The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)
Selecting Wireless Network Settings from the Control Panel
Parent topic: Wi-Fi Networking
37
Selecting Wireless Network Settings from the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install
the necessary software by downloading it from the Epson website. The installer program guides you
through network setup.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your network data and settings.
1. Press the home button, if necessary.
2. Select the icon.
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Start Setup or Change Settings.
5. Select Wi-Fi Setup Wizard.
38
You see a screen like this:
6. Select the name of your wireless network or press the +button to enter the name manually. If you
are entering the name manually, use the displayed keyboard to enter your network name.
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and
lowercase letters, and numeric or special characters.
• To move the cursor, press the left or right arrows.
• To change the case of letters, select .
39
• To delete the previous character, select .
• To enter numbers and symbols, select AB1#.
• To enter a space, select .
• To finish entering your network name or password, select OK.
7. Select the Enter Password field and use the displayed keyboard to enter your network password.
8. When you are finished, confirm the displayed network settings and select Start Setup to begin
setup.
9. Do one of the following:
• If setup was successful, select Print Check Report to print a network setup report or OK to finish
with the setup.
• If setup was unsuccessful, select Print Check Report to print a network setup report or Re-enter
to re-enter your network name and password again.
10. Press the home button to return to the Home screen.
The Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status. If
the product is not connected to the network, you may have selected the wrong network name or
entered the password incorrectly. Repeat these steps to try again.
If you are printing from a computer, make sure you installed the network software as described on
the Start Here sheet.
40
Parent topic: Wi-Fi Infrastructure Mode Setup
Related references
Status Icon Information
Related tasks
Entering Characters on the LCD Screen
Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network
access point for up to 8 devices.
1 Epson product
2 Computer with a wireless interface
3 Other wireless device
Enabling Wi-Fi Direct Mode
Connecting to a Mobile Device Using Wi-Fi Direct
Parent topic: Wi-Fi Networking
Enabling Wi-Fi Direct Mode
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or
other devices without a wireless router or access point.
41
1. Press the home button, if necessary.
2. Select the icon.
You see a screen like this:
3. Select Wi-Fi Direct.
4. Select Start Setup.
5. Select Start Setup again.
You see a screen like this:
42
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the
LCD screen, then enter the password shown.
7. When you are finished, scroll down on the product's LCD screen and select OK.
Note: You can also scan the QR Code on the LCD screen to view online setup instructions.
8. Press the home button to return to the Home screen.
The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on
the product.
If you are printing from a computer, make sure you installed the network software as described on
the Start Here sheet.
Parent topic: Wi-Fi Direct Mode Setup
Related references
Status Icon Information
Connecting to a Mobile Device Using Wi-Fi Direct
You can connect a mobile device directly to the printer without a wireless router or access point.
Note: After your smartphone is connected, use the Epson iPrint app to print from the device.
1. Press the home button, if necessary.
2. Select Smartphone connect.
• If your product is not connected to a wireless network, go to the next step.
• If you product is already connected to a wireless network, select Next to display your product's
model name and IP address or select Other Methods to choose a specific device to connect.
3. Select Start Setup.
43
You see this screen:
4. Do one of the following:
• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the
instructions on your device. Select Next on the LCD screen to verify the printer information, and
then open the Epson iPrint app on your device and select the printer displayed on the LCD screen.
Select Complete on the LCD screen.
• For Android devices, select Android. Open the Epson iPrint app on your device and select the
printer displayed on the LCD screen. Select Complete on the LCD screen.
• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network
name (SSID) displayed on the LCD screen, then enter the password shown.
5. Follow the instructions on the LCD screen to complete Wi-Fi Direct setup.
The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on
the product.
Parent topic: Wi-Fi Direct Mode Setup
Related references
Status Icon Information
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your
product to the network using Wi-Fi Protected Setup (WPS).
44
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
Using WPS to Connect to a Network
Parent topic: Wi-Fi Networking
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to
connect your product to the network.
1. Press the home button, if necessary.
2. Select the icon.
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Start Setup or Change Settings.
5. Select Push Button Setup (WPS).
6. Follow the instructions on the LCD screen to complete WPS setup.
Note: Make sure you press Start Setup within two minutes of activating WPS on your router.
45
7. Press the home button to return to the Home screen.
The Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status. If
the product is not connected to the network, repeat these steps to try again.
If you are printing from a computer, make sure you installed the network software as described on
the Start Here sheet.
Parent topic: Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Network Settings.
4. Select Network Status.
5. Select Print Status Sheet.
6. Press the start button to print the status sheet.
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi Networking
46
Printing a Network Connection Report
You can print a network connection report to view solutions to any problems you may have using your
product on a network.
1. Make sure a few sheets of plain paper are loaded in the cassette.
2. Press the home button, if necessary.
3. Select Settings.
You see a screen like this:
4. Select Network Settings.
5. Select Connection Check.
47
You see a screen like this:
6. Select Print Check Report to print the network connection report.
Examine any error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages
Parent topic: Wi-Fi Networking
Network Connection Report Codes and Messages
Check the error codes and messages on the network connection report to solve problems you may
encounter with network connections. The tables here list solutions to problems based on the error codes
and messages that may appear on the top of the report.
48
1 Error code
2 Message
Note: Error codes and messages listed here may not all apply to your product.
Error Codes and Messages
Error code and message Solution
E1
Confirm that the network cable is
connected and network devices such as
hub, router, or access point are turned on.
Make sure your router, access point, and/or hub are
turned on, and the network cable is securely connected to
your device and to your product.
If you are trying to set up Wi-Fi, remove the network cable
and set up Wi-Fi again. Ethernet and Wi-Fi cannot be
connected at the same time.
49
Error code and message Solution
E2, E3, or E7
No wireless network names (SSID) found.
Confirm that the router/access point is
turned on and the wireless network (SSID)
is set up correctly. Contact your network
administrator for assistance.
No wireless network names (SSID) found.
Confirm that the wireless network name
(SSID) of the PC you wish to connect is set
up correctly. Contact your network
administrator for assistance.
Entered security key/password does not
match the one set for your router/access
point. Confirm security key/password.
Contact your network administrator for
assistance.
Check the following:
• Make sure your router or access point is turned on, and
is correctly connected to your computer or network
device.
• Turn off the router or access point, wait about 10
seconds, and turn it on again.
• Move your product closer to your router or access point,
and remove any obstacles between them. Also move
your product away from devices such as wireless
phones or microwaves.
• Confirm that the SSID shown on the network
connection report matches the label on your router or
access point. Also make sure your SSID uses only
ASCII characters and symbols, or your product cannot
display the SSID correctly.
• If you are trying to connect using the WPS push button
method, make sure your router or access point supports
it.
• If you are using a network password, check the label on
your router or access point to confirm that you are using
the correct password, or check with your network
administrator or router/access point documentation.
• If you are connecting to a smart device that generates
an SSID, check the device documentation for the SSID
and password you should use.
• If your wireless connection suddenly disconnects, and
another smart device was added to the network using a
WPS push button method or your network was set up
using a non-WPS push button method, try downloading
and installing your product software again.
50
Error code and message Solution
E5
Security mode (e.g. WEP, WPA) does not
match the current setting of the printer.
Confirm security mode. Contact your
network administrator for assistance.
If the security on your router or access point is not one of
the following types, change the type of security on your
router or access point and reset your product's network
settings.
• WEP-64 bit (40 bit)
• WEP-128 bit (104 bit)
• WPA PSK (TKIP/AES); also known as WPA Personal
• WPA2 PSK (TKIP/AES); also known as WPA2 Personal
• WPA (TKIP/AES)
• WPA2 (TKIP/AES)
Also make sure you are connecting to the 2.4GHz band
on your network and using the password for that band.
E6
MAC address of your printer may be
filtered. Check whether your router/access
point has restrictions such as MAC address
filtering. See the documentation of the
router/access point or contact your network
administrator for assistance.
If your router or access point has MAC address filtering
enabled, register your product's MAC address so it is not
filtered. Locate the MAC address on the network
connection report and check your router or access point
documentation for instructions.
If your router or access point is using shared
authentication with WEP security, confirm that you are
using the correct authentication key and index.
If your router or access point limits the number of
connected devices, raise the connection limit. See your
router or access point documentation for instructions.
E8
Incorrect IP address is assigned to the
printer. Confirm IP address setup of the
network device (hub, router, or access
point). Contact your network administrator
for assistance.
If your product's Obtain IP Address setting is set to Auto,
enable DHCP on your router or access point. If it is set to
Manual, the IP address may be out of range or on a
different network segment; set a valid IP address using
your product control panel or the Web Config utility.
You can also try turning off your product and the router or
access point, waiting about 10 seconds, and turning them
on again.
51
Error code and message Solution
E9
Confirm the connection and network setup
of the PC or other device. Connection using
the EpsonNet Setup is available. Contact
your network administrator for assistance.
Make sure your computer or network device are turned
on. Also make sure that you can access the internet and
other devices on the same network from the devices you
are trying to connect to your product.
If you still cannot connect to your product, turn off your
router or access point, wait about 10 seconds, and turn it
on again. Download and install your product software
again to reset your network settings.
E10
Confirm IP address, subnet mask, and
default gateway setup. Connection using
the EpsonNet Setup is available. Contact
your network administrator for assistance.
Make sure other devices on the network are turned on and
do the following:
• If your product's Obtain IP Address setting is set to
Manual, check the IP address, subnet mask, and
default gateway addresses on the network connection
report to see if they are correct. If not, correct the
settings.
• If DHCP is enabled, set your product's Obtain IP
Address setting to Auto. If you want to use the DHCP-
assigned address as a static address, set the Obtain IP
Address setting to Manual, enter the product's IP
address as listed on the network connection report, and
set the subnet mask to 255.255.255.0.
If you still cannot connect to your product, turn off your
router or access point, wait about 10 seconds, and turn it
on again.
E11
Setup is incomplete. Confirm default
gateway setup. Connection using the
EpsonNet Setup is available. Contact your
network administrator for assistance.
If you set your product's TCP/IP Setup setting to Manual,
check that the default gateway address listed on the
network connection report is correct. Also turn on the
device that is set as the default gateway.
52
Error code and message Solution
E12
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-IP address, subnet mask, or default
gateway setup is correct
Contact your network administrator for
assistance.
Make sure other devices on the network are turned on and
do the following:
• Make sure the IP address, subnet mask, and default
gateway addresses are correct, if you are entering them
manually.
• Confirm that the subnet mask and default gateway
addresses for other devices are the same.
• Make sure the IP address does not conflict with other
devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
E13
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-Connection and network setup of the PC
or other device is correct
Contact your network administrator for
assistance.
Make sure your router, access point, and/or hub are
turned on. Also make sure the TCP/IP setup on your
router, access point, and/or hub is not set manually; this
may cause your product's network settings to differ from
the manually set up devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
53
Network Environment Messages
Message Solution
The same SSID may be set on several
access points.
Check the settings on your router and other access points
to make sure each one uses a different SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router off and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
Move your product closer to your router or access point,
and remove any obstacles between them. Then turn off
your router or access point, wait about 10 seconds, and
turn it back on again. If you still cannot connect to your
product, check the documentation that came with your
router or access point for solutions.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can connect up to 8 computers or other devices to
your product using a Wi-Fi Direct (Simple AP) connection.
If you want to add another device, disconnect an existing
connected device first.
The same SSID as Wi-Fi Direct exists in
the environment. Change the Wi-Fi Direct
SSID if you cannot connect a smart device
to the printer.
Change the Wi-Fi Direct SSID.
Parent topic: Printing a Network Connection Report
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Parent topic: Wi-Fi Networking
Accessing the Web Config Utility
You can select your product's network settings and confirm its operating status using a web browser.
You do this by accessing your product's built-in Web Config utility from a computer or other device that is
connected to the same network as your product.
1. Print a network status sheet.
54
2. Locate the IP address for your product that is listed on the network status sheet.
3. On a computer or other device connected to the same network as your product, open a web
browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections
Related tasks
Printing a Network Status Sheet
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change
to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
2. Uninstall your product software.
3. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you need to update your
product's Wi-Fi connection to the new router.
Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation for instructions.
1. Do one of the following:
•Windows: Uninstall your product software.
•Mac: Go to the next step.
55
2. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or
need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and
password, and any network settings selected for the Epson Connect services you may use.
1. Press the home button, if necessary.
2. Select the icon.
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Change Settings.
5. Select Others.
6. Select Disable Wi-Fi.
57
Loading Paper
Before you print, load paper for the type of printing you will do.
Loading Paper in the Rear Paper Feed
Paper Loading Capacity
Turning Off the Paper Setting Alert
Double-sided Printing Capacity
Compatible Epson Papers
Borderless Paper Type Compatibility
Paper or Media Type Settings - Printing Software
Selecting the Paper Settings - Control Panel
Loading Paper in the Rear Paper Feed
You can print documents and photos on a variety of paper types and sizes.
1. Flip the feeder guard forward and pull out the paper support.
58
2. Pull out the output tray and open the paper stopper.
3. Slide the edge guides out all the way.
4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even
the edges.
Note: Do not fan or curl photo paper.
59
5. Do one of the following:
• Insert paper, glossy or printable side up and short edge first, in the center of the paper support.
• Load up to 10 envelopes in the center of the paper support. Load them printable side up and flap
edge left.
• Load a sheet of loose-leaf or other paper with holes facing as shown.
60
• To load a sheet of paper longer than legal size, close the paper support and flatten the leading
edge of the paper as shown.
6. Slide the edge guides against the paper, but not too tightly.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guide.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• Do not load envelopes that are curled, folded, or too thin, or that have plastic windows or exposed
adhesive flaps.
• Check the paper package for any additional loading instructions.
• If you use paper with binder holes, load only one sheet at a time in only these sizes: Letter (8.5 × 11
inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches
[216 × 356 mm]).
61
Parent topic: Loading Paper
Related references
Printable Area Specifications
Paper Specifications
Paper Loading Capacity
Paper Loading Capacity
See the table here for the loading capacity of the rear paper feed.
Paper type Loading capacity
Plain paper
Copy paper
Letterhead
Letter (8.5 × 11 inches [216 × 279 mm]) or A4
(8.3 × 11.7 inches [210 × 297 mm]) size or smaller:
100 sheets
Legal (8.5 × 14 inches [216 × 356 mm]) size: 1 sheet
Epson Bright White Pro Paper 100 sheets
Epson Presentation Paper Matte 80 sheets
Epson Premium Presentation Paper Matte
Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
20 sheets
If paper feeds incorrectly, or printing is uneven or
smeared, load 1 sheet at a time.
Epson Premium Presentation Paper Matte
Double-sided
Epson Photo Quality Self-adhesive Sheets
1 sheet
Envelopes 10 envelopes
Parent topic: Loading Paper
Turning Off the Paper Setting Alert
The paper setting alert warns you when the paper settings do not match the paper you loaded. You can
turn off this feature from the product's control panel.
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Note: You cannot turn on this setting if the Paper Configuration setting is disabled.
1. Press the home button, if necessary.
2. Select Settings.
3. Select Guide Functions.
You see a screen like this:
4. Select Paper Mismatch.
5. Set the Paper Mismatch setting to Off.
Parent topic: Loading Paper
Related tasks
Selecting the Paper Settings - Control Panel
Double-sided Printing Capacity
You can print double-sided using Auto or Manual mode on the paper types and sizes listed here.
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Paper type Size Double-sided printing capacity
Auto Manual
Plain paper
Copy paper
Letter (8.5 × 11 inches
[216 × 279 mm]) or A4
(8.3 × 11.7 inches
[210 × 297 mm]) size or
smaller
100 sheets 30 sheets
Legal (8.5 × 14 inches
[216 × 356 mm])
— 1 sheet
Epson Bright White Pro
Paper
Letter (8.5 × 11 inches
[216 × 279 mm])
100 sheets 30 sheets
You cannot print double-sided on the following paper types:
• Epson Presentation Paper Matte
• Epson Premium Presentation Paper Matte
• Epson Premium Presentation Paper Matte Double-sided
• Epson Ultra Premium Presentation Paper MatteEpson Photo Paper Glossy
• Epson Premium Photo Paper Glossy
• Epson Premium Photo Paper Semi-gloss
• Epson Ultra Premium Photo Paper Glossy
• Epson Photo Quality Self-adhesive Sheets
• Letterhead
• Envelopes
Parent topic: Loading Paper
Compatible Epson Papers
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),
epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from
an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S.
or 800-807-7766 in Canada.
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Paper Type Size Part number Sheet count
Epson Bright White Pro Paper Letter (8.5 × 11 inches
[216 × 279 mm])
S041586 500
Epson Presentation Paper Matte Letter (8.5 × 11 inches
[216 × 279 mm])
S041062 100
Legal (8.5 × 14 inches
[216 × 356 mm])
S041067 100
Epson Premium Presentation
Paper Matte
8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
S042180
50
100
Epson Premium Presentation
Paper Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
S041568 50
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809
S042038
50
100
Letter (8.5 × 11 inches
[216 × 279 mm])
S041141
S041649
S041271
20
50
100
Epson Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S041727 100
16:9 wide (4 × 7.1 inches
[102 × 181 mm])
S042109 20
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042183
S041667
25
50
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Paper Type Size Part number Sheet count
Epson Ultra Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S042181
S042174
60
100
5 × 7 inches (127 × 178 mm) S041945 20
8 × 10 inches (203 × 254 mm) S041946 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042182
S042175
25
50
Epson Premium Photo Paper
Semi-gloss
4 × 6 inches (102 × 152 mm) S041982 40
Letter (8.5 × 11 inches
[216 × 279 mm])
S041331 20
Epson Photo Quality Self-adhesive
Sheets
Letter (8.5 × 11 inches
[216 × 279 mm])
S041106 10
Parent topic: Loading Paper
Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible sizes:
Borderless Paper Types
• Epson Bright White Pro Paper
• Epson Photo Paper Glossy
• Epson Premium Photo Paper Glossy
• Epson Ultra Premium Photo Paper Glossy
• Epson Premium Photo Paper Semi-gloss
• Epson Presentation Paper Matte
• Epson Premium Presentation Paper Matte
• Epson Premium Presentation Paper Matte Double-sided
Borderless Paper Sizes
• 4 × 6 inches (102 × 152 mm)
• 5 × 7 inches (127 × 178 mm)
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• 8 × 10 inches (203 × 254 mm)
• 16:9 wide (4 × 7.1 inches [102 × 181 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
• Letter (8.5 × 11 inches [216 × 279 mm])
Parent topic: Loading Paper
Paper or Media Type Settings - Printing Software
For this paper Select this paper Type or Media Type setting
Plain paper
Epson Bright White Pro Paper
Epson Photo Quality Self-adhesive Sheets
Plain Paper / Bright White Paper
Envelopes Envelope
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
Epson Presentation Paper Matte Presentation Paper Matte
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-
sided
Premium Presentation Paper Matte
Note: The settings listed here are available only when printing from your computer; they do not apply to
your product's control panel settings.
Parent topic: Loading Paper
Related references
Paper Type Settings - Control Panel
Selecting the Paper Settings - Control Panel
You can change the default paper size and paper type using the control panel on the product.
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1. Press the home button, if necessary.
2. Select Settings >Printer Settings >Paper Source Settings.
You see a screen like this:
3. Make sure the Paper Configuration setting is set to On.
Note: Disabling this feature turns off the automatic display of the paper settings selection screen
after you load paper in the cassette. If this setting is disabled, you cannot use AirPrint and you
cannot turn on the Paper Mismatch setting.
4. Select Paper Setup.
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You see a screen like this:
5. Do one of the following to select your paper settings:
• Select a Paper Size and Paper Type setting.
• Select Favorite Paper Settings to select from a list of saved presets.
Note: You can change your preset settings by highlighting a preset and pressing the right arrow
button.
• Select the icon to change back to your previous paper settings.
Paper Type Settings - Control Panel
Parent topic: Loading Paper
Paper Type Settings - Control Panel
Select a Paper Type setting that matches the paper you loaded.
Paper type loaded Paper Type setting
Plain paper
Epson Bright White Pro Paper
Epson Photo Quality Self-adhesive Sheets
Plain Paper
Envelopes Envelope
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Paper type loaded Paper Type setting
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Photo Paper Glossy Glossy
Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss
Epson Presentation Paper Matte Presentation Matte
Epson Ultra Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-
sided
Prem. Matte
Parent topic: Selecting the Paper Settings - Control Panel
Related tasks
Turning Off the Paper Setting Alert
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Placing Originals on the Product
Follow the instructions here to place your original documents or photos on the product.
Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid
damaging it.
Placing Originals on the Scanner Glass
Placing Originals on the Scanner Glass
You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or
A4 (8.3 × 11.7 inches [210 × 297 mm]).
1. Open the document cover.
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2. Do one of the following to place your originals:
•Single sheet: Place your original facedown on the scanner glass with the top facing into the
corner. Slide the original to the edges of the indicated corner.
Note: The area about 0.06 inch (1.5 mm) from the edges of the scanner glass is not scanned.
•ID card: Place an ID card 0.2 inch (5 mm) away from the corner of the scanner glass as shown.
•Multiple photos for copying: You can place multiple photos of different sizes on the scanner
glass to make separate copies. Make sure your photos are at least 0.2 inch (5 mm) away from
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each other and from the corner of the scanner glass. You can place multiple photos up to this size:
4 × 6 inches (102 × 152 mm).
•Multiple photos for scanning: You can place multiple photos of different sizes on the scanner
glass and save them separately using Photo Mode in Epson Scan 2. Make sure your photos are at
least 0.6 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and from the
edges of the scanner glass as shown.
1 0.2 inch (4.5 mm)
2 0.8 inch (20 mm)
Note: To view multiple scanned photos in Epson Scan 2, select the Thumbnail checkbox in the
preview window.
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3. Close the document cover gently to keep your original in place.
Caution: Do not push down on the document cover or scanner glass or you may damage the
product.
Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they
may stick to the glass surface.
Parent topic: Placing Originals on the Product
Related tasks
Scanning in Epson Scan 2
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Copying
See the information here to copy documents or photos using your product.
Note: Copies may not be exactly the same size as your originals.
Copying Documents or Photos
Copying Restored Photos
Copying Books, ID Cards, or Borderless Photos
Copying Options
Copying Documents or Photos
You can copy documents or photos onto various sizes and types of paper, including Epson special
papers.
1. Place your original document or photo on the scanner glass.
2. Load the paper you want to print on.
3. Press the home button, if necessary.
4. Select Copy.
You see a screen like this:
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5. To print more than one copy, press the +or –buttons to increase or decrease the number of copies.
Note: You can also select Copies and use the displayed numeric keypad to select the number of
copies (up to 99).
6. Change any of the displayed settings as necessary.
7. Select the Advanced Settings tab to view and change additional copy settings, if necessary.
8. When you are ready to copy, press the start button.
Note: To cancel printing, press the stop button.
Parent topic: Copying
Related references
Copying Options
Related tasks
Placing Originals on the Scanner Glass
Copying Restored Photos
You can restore the colors in faded photos as you make copies of them.
1. Place your original photo on the scanner glass.
2. Load the paper you want to print on.
3. Press the home button, if necessary.
4. Select Various prints.
5. Select Various copies.
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You see a screen like this:
6. Select Copy/Restore Photos.
7. Make sure the Restore Color setting is set to On.
8. Select your other paper and print settings as necessary, then press the right arrow button.
9. Select Start Scanning.
Your originals are scanned and a preview appears on the LCD screen.
10. If you need to edit the copy, press the reset button and change any of these settings as
necessary:
•Crop/Zoom: Zoom in and enlarge a part of the photo and crop it.
•Clear Edit: Resets your photo edits.
11. To print more than one copy, press the +or –buttons to increase or decrease the number of copies.
Note: You can also select Copies and use the displayed numeric keypad to select the number of
copies (up to 99).
12. When you are ready to copy, press the start button.
Note: To cancel copying, press the stop button.
Parent topic: Copying
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Related references
Copying Options
Related tasks
Placing Originals on the Scanner Glass
Copying Books, ID Cards, or Borderless Photos
You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also
copy a photo and print it without any borders.
1. Place your original on the scanner glass.
2. Load the paper you want to print on.
3. Press the home button, if necessary.
4. Select Various prints.
5. Select Various copies.
You see a screen like this:
6. Select one of these options:
•ID Card to scan and copy both sides of an ID card onto one side of paper.
•Book Copy to copy two facing pages of a book onto a single sheet of paper.
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Note: Make sure the first page of your original is placed on the scanner glass as described on the
LCD screen and press the OK button.
•Borderless Copy to make a copy without margins around the edges.
7. To print more than one copy, press the +or –buttons to increase or decrease the number of copies.
Note: You can also select Copies and use the displayed numeric keypad to select the number of
copies (up to 99).
8. Change any of the displayed settings as necessary.
9. Select the Advanced Settings tab to view and change additional copy settings, if necessary.
10. When you are ready to copy, press the start button.
Note: To cancel copying, press the stop button.
11. Follow any on-screen instructions to place the rest of your originals and select Start Scanning.
Parent topic: Copying
Related references
Copying Options
Related tasks
Placing Originals on the Scanner Glass
Copying Options
Select the copying options you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
Copy
Copying option Available settings Description
Color mode B&W Select whether to copy the original in color or black and
white
Color
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Copying option Available settings Description
2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,
scroll down and also select the orientation and binding edge
for your originals or copies.
1>2-Sided
Density selector Varying levels Adjusts the lightness or darkness of copies
Advanced Settings
Copying option Available settings Description
Reduce/Enlarge Actual Size Copies the original at its full size or 100% magnification
Auto Fit Page Automatically sizes the image to fit the paper size you
selected
5×7in>Letter and
other conversions
Automatically converts from one size to another
Paper Setting Various settings Selects the paper size and paper type
Multi-Page Single Page Copies each page of the original onto an individual sheet
2-up Copies 2 page documents onto one sheet. Scroll down and
select the document orientation and layout order settings as
necessary.
Quality Draft Adjusts the quality of your copies
Standard
Best
Parent topic: Copying
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Printing from a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.
Printing with Windows
Printing with the Built-in Epson Driver - Windows 10 S
Printing on a Mac
Printing From a Chromebook
Cancelling Printing Using a Product Button
Related tasks
Checking for Software Updates
Printing with Windows
You can print with your product using any Windows application, as described in these sections.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
Changing Automatic Update Options
Parent topic: Printing from a Computer
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Selecting Basic Print Settings - Windows
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see the Main tab of your printer settings window:
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4. Select the size of the paper you loaded as the Document Size setting.
Note: You can also select the User-Defined setting to create a custom paper size, but you cannot
use the Borderless setting.
5. If you are printing a borderless photo, select Borderless. You can click Settings to access
additional options for borderless printing.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
6. Select the orientation of your document.
Note: If you are printing an envelope, select Landscape.
7. Select the type of paper you loaded as the Paper Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
8. Select the Quality setting that matches the print quality you want to use.
9. Select a Color option:
• To print a color document or photo, select the Color setting.
• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.
10. To print on both sides of the paper, select a 2-Sided Printing option.
11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
one of the settings in the Multi-Page menu and select the printing options you want.
12. To print multiple copies and arrange their print order, select the Copies options.
13. To reduce noise during printing when you select Plain Paper/Bright White Paper, turn on Quiet
Mode (printing will be slower).
14. To preview your job before printing, select Print Preview.
15. To save your print job as a project that can be modified and combined with other print jobs, select
Job Arranger Lite.
Print Quality Options - Windows
Multi-Page Printing Options - Windows
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Parent topic: Printing with Windows
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Printing Your Document or Photo - Windows
Print Quality Options - Windows
You can select any of the available Quality options to fine-tune the quality of your print. Some settings
may be unavailable, depending on the paper type and border setting you have chosen.
Draft
For draft printing on plain paper.
Standard
For everyday text and image printing.
Standard - Vivid
For text and graphics with good quality and print speed.
High
For photos and graphics with high print quality.
More Settings
Opens a window that lets you choose among levels of speed and quality.
Parent topic: Selecting Basic Print Settings - Windows
Multi-Page Printing Options - Windows
You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
2-Up and 4-Up
Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and
border options.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster
Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to
select image layout and guideline options.
Parent topic: Selecting Basic Print Settings - Windows
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Selecting Double-sided Printing Settings - Windows
You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main
tab.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network.
1. Select one of the following options for 2-Sided Printing:
•Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper
on the long edge.
•Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper
on the short edge.
•Manual (Long-edge binding) to print your double-sided print job by printing one side and
prompting you to flip the paper over on the long edge to print the other side (recommended for
paper types that do not support automatic duplexing).
•Manual (Short-edge binding) to print your double-sided print job by printing one side and
prompting you to flip the paper over on the short edge to print the other side (recommended for
paper types that do not support automatic duplexing).
2. Click the Settings button.
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You see this window:
3. Select the double-sided printing options you want to use.
4. Click OK to return to the Main tab.
5. Click the Print Density button.
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You see this window:
6. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
7. If necessary, select the Adjustments options you want to use.
8. Click OK to return to the Main tab.
9. Print a test copy of your double-sided document to test the selected settings.
10. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows
Print Density Adjustments - Windows
Parent topic: Printing with Windows
Related tasks
Selecting Basic Print Settings - Windows
Double-sided Printing Options - Windows
You can select any of the available options on the 2-Sided Printing Settings window to set up your
double-sided print job.
Binding Edge Options
Select a setting that orients double-sided print binding in the desired direction.
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Binding Margin Options
Select options that define a wider margin to allow for binding.
Start Page
Selects whether printing starts on the front or back page.
Create Folded Booklet Options
Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Parent topic: Selecting Double-sided Printing Settings - Windows
Print Density Adjustments - Windows
You can select any of the available options on the Print Density Adjustment window to adjust the print
quality of your double-sided print job.
Print Density
Sets the level of ink coverage for double-sided printing.
Increase Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing to prevent ink smearing.
Parent topic: Selecting Double-sided Printing Settings - Windows
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Selecting Additional Layout and Print Options - Windows
You can select a variety of additional layout and printing options for your document or photo on the More
Options tab.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document
checkbox and select one of these sizing options:
• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your
document or photo as the Document Size setting, and the size of your paper as the Output
Paper setting. If you want to center your image on the paper, select the Center option.
• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.
Select the percentage in the %menu.
2. Select one of the following Color Correction options:
• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation
for your image.
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• Select Custom and click the Advanced button to manually adjust the color correction settings or
turn off color management in your printer software.
• Select Image Options to access additional settings for improving printed images.
3. To add the following features, click the Watermark Features button:
•Watermark: adds a visible watermark to your printout
•Header/Footer: adds information such as the date and time to the top or bottom of your printout
Note: Click the Settings button to customize the text and location of the header or footer.
4. Select any of the Additional Settings options to customize your print.
Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Header/Footer Settings - Windows
Parent topic: Printing with Windows
Related tasks
Selecting Basic Print Settings - Windows
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Custom Color Correction Options - Windows
You can select any of the available options in the Color Correction window to customize the image colors
for your print job.
Color Controls
Lets you select a Color Mode setting, individual settings for Brightness,Contrast,Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
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ICM
Lets you manage color using installed color printing profiles.
No Color Adjustment
Turns off color management in your printer software so you can manage color using only your
application software.
Parent topic: Selecting Additional Layout and Print Options - Windows
Image Options and Additional Settings - Windows
You can select any of the Image Options and Additional Settings to customize your print. Some options
may be pre-selected or unavailable, depending on other settings you have chosen.
Image Options
Emphasize Text
Adjusts the weight of printed text to increase readability.
Emphasize Thin Lines
Adjusts the weight of printed lines to increase visibility.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Fix Red-Eye
Reduces or removes red-eye in photos.
Print Text in Black
Prints colored text in black.
For Color Text
Prints colored text on a background pattern or underlined.
For Color Graphs and Images
Prints colored graphics and images with overlay patterns.
For Color Text, Graphs, and Images
Prints colored text, graphics, and images with overlay patterns.
Enhancement Options
Specifies Color Universal Print enhancement settings for text, graphics, and images.
Additional Settings Options
Rotate 180º
Prints the image rotated 180º from its original orientation.
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High Speed
Speeds up printing but may reduce print quality.
Mirror Image
Flips the printed image left to right.
Parent topic: Selecting Additional Layout and Print Options - Windows
Header/Footer Settings - Windows
You can select any of the Header/Footer Settings options to add headers or footers when you print. The
items are available to print at the top or bottom of your pages, in either the left, right, or center of the
page.
Note: These settings are not saved with your document.
You can select to print the following information:
• User Name
• Computer Name
• Date
• Date/Time
• Collate Number (copy number)
Note: The user name, computer name, date, and time come from the Windows Control Panel on your
computer.
Parent topic: Selecting Additional Layout and Print Options - Windows
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Selecting a Printing Preset - Windows
For quick access to common groups of print settings, you can select a printing preset on the Main or
More Options tab.
Note: You can create your own preset by clicking the Add/Remove Presets button.
1. Click the Main or More Options tab.
You see the available Printing Presets on the left:
2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Click on a preset to change its settings, or use any of the available options on the screen to control
your printing presets.
4. To choose a preset for printing, select it.
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5. Click OK.
Parent topic: Printing with Windows
Selecting Extended Settings - Windows
You can select additional settings that apply to all the print jobs you send to your product.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
3. Click the Maintenance tab.
You see the maintenance options:
4. Click the Extended Settings button.
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You see this window:
5. Select any of the extended settings to customize your print.
6. Click OK to close the Extended Settings window.
7. Click OK to close the printer software window.
Extended Settings - Windows
Parent topic: Printing with Windows
Extended Settings - Windows
You can select from these settings on the Extended Settings window.
Show Progress Meter
Displays the progress of print jobs as they are being printed.
Enable EPSON Status Monitor 3
Enables product monitoring for ink and paper supplies and other issues.
Separator Page
Before each document, prints a separator page containing the title, user, date, and time.
Remove white borders
Removes white margins that may appear when you print borderless photos.
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Always Spool RAW Datatype
Increases print speed and may solve other printing problems.
Page Rendering Mode
Increases print speed when printing is extremely slow or the print head stops during printing.
Print as Bitmap
Increases print speed when printing is extremely slow or the print head stops during printing, and
other settings do not help.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Change Standard Resolution
Reduces the resolution of print data to correct printing problems.
Refine screening pattern
Prints graphics with a finer screening pattern.
Allow Applications to Perform ICM Color Matching
Allows applications to perform ICM color matching.
Always Use the Driver's Paper Source Setting
Prints using the paper source setting in the printer driver, rather than the setting in your application.
Output 1 page documents facedown in 2-Sided mode
Outputs single-sided pages in a 2-sided print job facedown instead of faceup.
Output documents for filing
Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier
filing.
Barcode mode
Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper,
preprinted paper, envelopes, and thick paper.
Parent topic: Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
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Checking Print Status - Windows
During printing, you see this window showing the progress of your print job. It allows you to control
printing and check ink cartridge status.
• To cancel printing, click Cancel.
• To see print jobs waiting to print, click Print Queue.
• To check ink status, click Consumables Status.
Parent topic: Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
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You see the printer settings window:
3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
Changing the Language of the Printer Software Screens
Parent topic: Printing with Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
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You see the printer settings window.
3. Click the Maintenance tab.
You see the maintenance options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
The printer software screens appear in the language you selected the next time you access them.
Parent topic: Selecting Default Print Settings - Windows
Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
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1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Software Update Settings.
You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Printing with the Built-in Epson Driver - Windows 10 S
You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as
described in these sections.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your
product. To print with additional settings, download and install the Epson Print and Scan utility from the
Windows Store. You cannot download and install any Epson product software from the Epson website
for use with Windows 10 S; you must obtain software only from the Windows Store.
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Selecting Print Settings - Windows 10 S
Parent topic: Printing from a Computer
Selecting Print Settings - Windows 10 S
Select the settings for your print job in your Windows 10 S application.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see a window like this:
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4. Select the type of paper you loaded as the Media setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
5. Click the Advanced button.
You see a window like this:
6. Select the size of the paper you loaded as the Paper Size setting.
7. To print multiple copies, select or enter the number as the Copy Count setting.
8. To print multiple copies of multi-page documents in sets, select the Collated checkbox.
9. Click OK.
You return to the printing preferences window.
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10. Select the Layout tab.
11. Select the orientation of your document as the Orientation setting.
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12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to
orient the page layout. The icon next to each option shows the layout.
13. Click OK to save your settings.
You see your application's Print window.
14. Click OK or Print to start printing.
Parent topic: Printing with the Built-in Epson Driver - Windows 10 S
Printing on a Mac
You can print with your product using any Mac printing program, as described in these sections.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website.
Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
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Selecting Print Layout Options - Mac
Selecting Double-sided Printing Settings - Mac
Managing Color - Mac
Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Parent topic: Printing from a Computer
Related tasks
Checking for Software Updates
Selecting Basic Print Settings - Mac
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
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You see the expanded printer settings window for your product:
Note: The print window may look different, depending on your version of the Mac operating system
and the application you are using.
5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing.
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6. Select the page setup options: Paper Size and Orientation.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.
8. Select Print Settings or Printer Features from the pop-up menu.
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You see these settings:
Note: The available print settings and appearance of the print window may be different than those
covered here, depending on the Mac OS version and the application you are using.
9. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
10. Select the Print Quality setting you want to use.
11. Select the Borderless checkbox if you want to print a borderless photo. If the option is grayed out,
change the Media Type setting to a paper type that supports borderless printing.
12. Select any of the available print options.
Print Quality Settings - Mac
Print Options - Mac
Parent topic: Printing on a Mac
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Related references
Paper or Media Type Settings - Printing Software
Related tasks
Selecting Page Setup Settings - Mac
Selecting Print Layout Options - Mac
Selecting Double-sided Printing Settings - Mac
Managing Color - Mac
Printing Your Document or Photo - Mac
Print Quality Settings - Mac
You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may
be unavailable, depending on the paper type and border setting you have chosen.
Draft
For draft printing on photo paper.
Normal
For everyday text and image printing.
Normal - Vivid
For everyday text and image printing with good quality and print speed.
Fine
For text and graphics with good quality and print speed.
Quality
For photos and graphics with good quality and print speed.
Best Quality
For the best print quality, but the slowest print speed.
Parent topic: Selecting Basic Print Settings - Mac
Print Options - Mac
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Expansion
If you selected a borderless paper size setting, this option adjusts the image expansion settings to
control printing at the edges of borderless prints.
Grayscale
Prints text and graphics in black or shades of gray.
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Mirror Image
Lets you flip the printed image horizontally.
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed
photo.
Parent topic: Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
Depending on your application, you may be able to select the paper size and orientation settings from
the print window.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless
photo, select the Borderless checkbox or a paper size with a Borderless option. You can also
select a custom setting to create a custom paper size, but the Quality setting will be limited to
Normal.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
2. Select the orientation of your document or photo as shown in the print window.
Note: If you are printing an envelope, select the icon.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the
pop-up menu and selecting a scaling option.
Parent topic: Printing on a Mac
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Selecting Print Layout Options - Mac
You can select a variety of layout options for your document or photo by selecting Layout from the pop-
up menu on the print window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Parent topic: Printing on a Mac
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Selecting Double-sided Printing Settings - Mac
You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up
menu on the print window.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network. This screen may be different, depending on the Mac
OS version you are using.
1. Select one of the Two-sided Printing options.
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2. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
3. If necessary, customize the Adjustments settings as instructed on the screen.
4. Print a test copy of your double-sided document to test the selected settings.
5. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options and Adjustments - Mac
Parent topic: Printing on a Mac
Double-sided Printing Options and Adjustments - Mac
You can select any of the available options in the Two-sided Printing Settings or Output Settings
pop-up menu to set up your double-sided print job.
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Two-sided Printing Options
Long-Edge binding
Orients double-sided printed pages to be bound on the long edge of the paper.
Short-Edge binding
Orients double-sided printed pages to be bound on the short edge of the paper.
Adjustments
Print Density
Sets the level of ink coverage for double-sided printing.
Increased Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing.
Parent topic: Selecting Double-sided Printing Settings - Mac
Managing Color - Mac
You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or
turn off color management in your printer software.
1. Select Color Matching from the pop-up menu in the print window.
2. Select one of the available options.
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3. Select Color Options from the pop-up menu in the print window.
Note: The available settings on the Color Options menu depend on the option you selected on the
Color Matching menu.
4. Select one of the available options.
Color Matching and Color Options - Mac
Parent topic: Printing on a Mac
Color Matching and Color Options - Mac
You can select from these settings on the Color Matching and Color Options menus.
Color Matching Settings
EPSON Color Controls
Lets you manage color using controls in your printer software or turn off color management.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
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Color Options Settings
Manual Settings
Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select
settings for Brightness,Contrast,Saturation, and individual color tones. You can also select a color
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red-
eye in photos. Depending on the selected color mode, you can also adjust the midtone density using
the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced
Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Off (No Color Adjustment)
Turns off color management in your printer software so you can manage color using only your
application software.
Note: An ICC profile is required if color management is turned off.
Parent topic: Managing Color - Mac
Selecting Printing Preferences - Mac
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax,Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
3. Select Driver or Options.
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You see a screen like this:
4. Select any of the available printing preferences.
5. Click OK.
Printing Preferences - Mac
Parent topic: Printing on a Mac
Printing Preferences - Mac
You can select from these settings on the Options or Driver tab.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Quiet Mode
Lessens noise during printing but may decrease print speed.
Permit temporary black printing
Allows you to print using black ink when color ink is expended.
High Speed Printing
Speeds up printing but may reduce print quality.
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Output documents for filing
Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier
filing.
Remove white borders
Removes white margins that may appear when you print borderless photos.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software for various
operating conditions.
Establish bidirectional communication
Allows the product to communicate with the computer. Do not change the default setting unless you
experience issues when using a shared printing pool.
Parent topic: Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Once you have selected your print settings, you are ready to print.
Click Print at the bottom of the print window.
Checking Print Status - Mac
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Parent topic: Printing on a Mac
Related tasks
Selecting Basic Print Settings - Mac
Checking Print Status - Mac
During printing, you can view the progress of your print job, control printing, and check ink status.
1. Click the printer icon when it appears in the Dock.
You see the print status window:
2. Select the following options as necessary for your Mac OS version:
• To cancel printing, click the print job and click or Delete.
• To pause a print job, click the print job and click or Hold. To resume a print job, click the
paused print job and click or Resume.
• To pause printing for all queued print jobs, click Pause or Pause Printer.
• To display other printer information, click Settings or Supply Levels.
Parent topic: Printing Your Document or Photo - Mac
Printing From a Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables.
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1. Connect your Epson product to your wireless network. See the link below.
2. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
3. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook
screen.
Note: If you do not see a notification, check to see if a number appears in the status area at the
lower-right corner of the screen. Click this number to open the notifications menu, then click Add
to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 4.
• If you see a registration confirmation screen instead, click Register.
4. Click Add Device.
5. Click the Register button that appears next to your product.
6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation
message.
7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and
print a test page.
8. To print to the connected product, select the print command in your Chrome app.
Your product is now linked to your Google Account and can be accessed from any Chromebook where
you are logged in, as long as you have Internet access. Visit Epson Support for Google Cloud Print (U.S)
or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or
the Google Cloud Print website for a list of supported apps.
Parent topic: Printing from a Computer
Related tasks
Using Google Cloud Print
Related topics
Wi-Fi Networking
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Scanning
You can scan your originals and save them as digital files.
Starting a Scan
Scanning in Epson Scan 2
Scanning to Online Destinations Using Easy Photo Scan
Starting a Scan
After placing your originals on your product for scanning, start scanning using one of these methods.
Starting a Scan Using the Product Control Panel
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Starting a Scan from a Smart Device
Parent topic: Scanning
Related tasks
Placing Originals on the Scanner Glass
Starting a Scan Using the Product Control Panel
You can scan an image to a variety of destinations using your product's control panel.
1. Make sure you installed the product software and connected the product to your computer or
network.
Note: Restart your computer after installing the product software to enable scanning from the control
panel.
2. Place your original on the product for scanning.
3. Press the home button, if necessary.
4. Select Scan.
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You see a screen like this:
5. Select one of the following Scan to options:
•Computer lets you scan to a connected computer using your saved scan settings.
•Cloud sends your scanned files to a destination that you have registered with Epson Connect.
•Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7,
or Windows Vista (English only). To use this feature, you must first set up a WSD (Web Services
for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically
on Windows 10 and Windows 8.x).
6. Follow the instructions in the links below to complete your scan.
Scanning to a Connected Computer
Scanning to the Cloud
Setting Up a WSD Port (Windows 7/Windows Vista)
Control Panel Scanning Options
Changing Default Scan Job Settings
Parent topic: Starting a Scan
Related tasks
Placing Originals on the Scanner Glass
Related topics
Wi-Fi Networking
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Scanning to a Connected Computer
You can scan an original and save it to a connected computer using your product's control panel. The
computer must be connected using a USB cable or connected to the same network as your product.
You can save the scanned file as a JPEG or PDF file, or attach it to an email. You can also set up
custom scan settings using Event Manager and automatically scan using those settings on your product
control panel.
Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning
to your computer.
1. Place your original on the product for scanning.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
4. Select Computer.
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You see a screen like this:
Note: Select OK to close the information screen, if necessary.
5. Select Select a computer and choose one of the following options:
• If your computer is connected to your product over a network, select a connected computer from
the displayed list. (If the computer is not listed, select Search Again.)
• If you computer is connected to your product using a USB cable, select USB Connection.
6. Select Save as PDF and choose one of the following options:
•Save as JPEG to save the scanned image as a JPEG file.
•Save as PDF to save the scanned document or image as a PDF file.
•Attach to e-mail to open the default email software on your computer and save the scanned
document or images as a JPEG email attachment.
•Follow custom setting to save the scanned document or image using custom settings you have
selected using the Event Manager custom scan settings option.
Note: You can customize the settings for each of the options above using Event Manager.
7. Press the start button to start scanning.
Your product scans your original and saves the scanned file to your computer.
Parent topic: Starting a Scan Using the Product Control Panel
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Related references
Control Panel Scanning Options
Scanning to the Cloud
You can use the control panel to send your scanned files to a destination that you have registered with
Epson Connect.
Note: Make sure to set up your product using Epson Connect before using this feature.
1. Place your original on the product for scanning.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
4. Select Cloud.
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You see a screen like this:
5. Change any of the displayed settings on the Scan tab as necessary.
6. Select the Advanced Settings tab to view and change additional scan settings, if necessary.
7. On the Scan tab, press the start button to start scanning.
Your product scans your original and saves the scanned file to the selected destination.
Parent topic: Starting a Scan Using the Product Control Panel
Related references
Control Panel Scanning Options
Related tasks
Setting Up Epson Connect Services
Using Epson Scan to Cloud
Setting Up a WSD Port (Windows 7/Windows Vista)
You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first
set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on
Windows 10 and Windows 8.x).
Before you set up a WSD port, make sure you installed your product software, and connected your
product and computer to the same network.
1. Turn on your product.
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2. Print a network status sheet so you can identify the network name and model name for your product
on the network.
3. Click or Start and select Computer.
4. On the left side of the window, select Network.
5. Locate your product on the Network screen, right-click it, and select Install.
6. When you see the User Account Control screen, click Continue.
Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary.
7. When you see the message Your device is ready to use in the Windows taskbar, click the
message.
8. On the Driver Software Installation screen, make sure your product is listed as Ready to use. Then
click Close.
9. Do one of the following:
•Windows 7: Click and select Devices and Printers.
•Windows Vista: Click Start and select Control Panel >Hardware and Sound >Printers.
10. Make sure that an icon appears for your product's name on the network.
When you use WSD, select your product name to scan over the network.
Parent topic: Starting a Scan Using the Product Control Panel
Related references
Control Panel Scanning Options
Control Panel Scanning Options
Select the options you want to use for scanning.
Note: Not all options or settings may be available, depending on the Scan to option selected.
Scan to setting Available options Description
Color Mode B&W Select whether to scan images in color or black
and white
Color
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Scan to setting Available options Description
Original Type Text Specifies the type of original you are scanning
Photo
Scan Settings Letter Select the page size for documents, then select
the orientation of the original
A4
Auto Cropping Select for photos with dark edges
Max Area Select for most photos
Contrast Varying levels Adjusts the lightness or darkness of scanned
images
Parent topic: Starting a Scan Using the Product Control Panel
Changing Default Scan Job Settings
You can view or change the default scan job settings your product uses when you scan to your
computer. You do this using the Event Manager program.
1. Do one of the following to open Event Manager:
•Windows 10: Click and select EPSON Software >Event Manager.
•Windows 8.x: Navigate to the Apps screen and select Event Manager.
•Windows (other versions): Click or Start >All Programs or Programs >EPSON Software
>Event Manager.
•Mac: Open the Applications folder, click Epson Software, and select Event Manager.
2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if
necessary.
3. Click Make Job Settings.
4. Open the Edit Job Settings drop-down list and select the scan job settings you want to view or
change.
5. Change the settings as necessary.
6. Click OK.
7. Click Close to close the Event Manager window.
Parent topic: Starting a Scan Using the Product Control Panel
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Starting a Scan Using the Epson Scan 2 Icon
You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a
file.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
•Windows 10: Click and select EPSON >Epson Scan 2.
•Windows 8.x: Navigate to the Apps screen and select Epson Scan 2.
•Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON
>Epson Scan 2 >Epson Scan 2.
•Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
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You see an Epson Scan 2 window like this:
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Parent topic: Starting a Scan
Starting a Scan from a Scanning Program
You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,
and open the scanned image in the program.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
1. Open your scanning program and select its scanning option. (See your scanning program help for
instructions.)
2. Select your product.
Note: In certain programs, you may need to select your product as the "source" first. If you see a
Select Source option, choose it and select your product. With Windows, do not select a WIA option
for your product; not all scan functions will be available.
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You see an Epson Scan 2 window like this:
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Parent topic: Starting a Scan
Starting a Scan from a Smart Device
You can start a scan from a smart device using the Epson iPrint app. You can save the scanned
document to your device or a cloud service, e-mail it, or print it.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Note: Your device must be connected to the same wireless network as your Epson product.
1. Download the Epson iPrint app from your device's app store or from Epson's website.
2. Place your original on the product for scanning.
3. Open the Epson iPrint app and select your product.
4. Select the scan settings and scan your original.
5. Save your scanned image to a file or cloud location.
Parent topic: Starting a Scan
Related tasks
Using the Epson iPrint Mobile App
Scanning in Epson Scan 2
Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your
operating system's Documents or My Documents folder, or opens it in your scanning program. You can
select settings, preview, and change the scanned file settings as necessary.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
1. Start Epson Scan 2.
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You see this window:
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2. Select the Mode setting that matches the type of original you are scanning.
3. Select the Document Source setting that matches where you placed your original.
4. Select the Document Size setting that matches the size of your original. You can select Customize
to enter a custom size, if necessary.
5. Select the image type of your original and how you want it scanned as the Image Type setting.
6. Select the Resolution setting you want to use for your scan.
7. Click the Preview button.
Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window.
8. Select any of the additional settings that you want to use on the Main Settings tab.
9. Do one of the following:
• If you're scanning in Document Mode, select any of the additional settings that you want to use on
the Main Settings tab.
• If you're scanning in Photo Mode, select the Color Management and Thumbnail Options
settings as necessary.
10. Click the Advanced Settings tab and select any settings that you want to use.
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11. Select the format in which you want to save your scanned file as the Image Format setting. If
necessary, select Options and select any desired format options.
12. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to
modify the file name settings.
13. Select the location in which you want to save your scanned file as the Folder setting. If necessary,
select Select to create a new folder.
14. Click Scan.
The product scans your original and saves the scanned file in the location you specified.
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
Image Format Options
Scan Resolution Guidelines
Parent topic: Scanning
Additional Scanning Settings - Main Settings Tab
You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all
adjustment settings may be available, depending on other settings you have chosen.
Rotate
Rotates the original image clockwise to the desired angle before scanning it. Select Auto to allow
your product to automatically rotate the image based on the orientation of the text (may take longer to
scan).
Correct Document Skew
Corrects skewed originals, image contents, or both.
Add or edit pages after scanning
Lets you add, remove, or edit the pages in a scan, including rotating pages and changing the page
order.
Note: To save multiple pages in a single file, you must select a file format that supports multiple
pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is
saved as a separate file.
Parent topic: Scanning in Epson Scan 2
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Additional Scanning Settings - Advanced Settings Tab
You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all
adjustment settings may be available, depending on other settings you have chosen.
Color Restoration
Restores the colors in faded photos automatically.
Backlight Correction
Removes shadows from photos that have too much background light.
Dust Removal
Removes dust marks from your originals automatically.
Remove Background
Removes the background of the originals.
Text Enhancement
Sharpens the appearance of letters in text documents.
Auto Area Segmentation
Makes black and white images clearer and text recognition more accurate by separating the text from
the graphics.
Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in
OCR (Optical Character Recognition) programs.
Color Enhance
Enhances the shades of the color you select in the scanned image. This setting is available only if you
select Grayscale or Black & White as the Image Type setting.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
Saturation
Adjusts the density of colors in the overall image.
Gamma
Adjusts the midtone density of the scanned image.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
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Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Edge Fill
Corrects shadowing around the edges of the image by filling the shadows with black or white.
Parent topic: Scanning in Epson Scan 2
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is
recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.
Note: The required Epson Scan 2 OCR Component is installed automatically when you install your
product software as instructed on the Start Here sheet. If you install your scanner software programs
individually, be sure to also install this component if you want to perform OCR.
1. Load your original in the product for scanning.
2. Start Epson Scan 2.
3. Select your scan settings.
4. Click Preview and adjust the area you want to scan, if necessary.
5. Select Searchable PDF as the Image Format setting.
6. Select Options from the Image Format list.
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You see this window:
7. Select any of the options on the General tab.
8. Select the Text tab.
9. Make sure the language used in the document text is selected as the Text Language setting.
10. Select the Security tab if you want to add a password to the PDF or protect printing or editing
properties.
11. Click OK.
12. Confirm the File Name setting and select a Folder setting for your document.
13. Click Scan.
The scanned image is saved as a searchable PDF.
Parent topic: Scanning in Epson Scan 2
Image Format Options
You can select different image formats and related options. For details on available options, click the ?
icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
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BITMAP (*.bmp)
A standard image file format for most Windows programs.
JPEG (*.jpg)
An image format that lets you highly compress image data. However, the higher the compression, the
lower the image quality. (The TIFF format is recommended when you need to modify or retouch your
scanned image.)
PNG (*.webp)
An image format that does not lose quality during editing.
TIFF (*.tif)
A file format created for exchanging data between many programs, such as graphic and DTP
software.
Multi-TIFF (*.tif)
A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images
using a compatible program.
PDF (*.pdf)
A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or
other programs. You can save multi-page documents in one PDF file.
Searchable PDF (*.pdf)
A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or
other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned
document can be searched.
Parent topic: Scanning in Epson Scan 2
Scan Resolution Guidelines
The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your
scans. Increasing the resolution raises the amount of detail captured but comes with the following
disadvantages:
• Larger file sizes
• It takes longer to scan your originals, send/receive your scans by email or fax, and to print your scans
• The image may become too large to fit on your display or print on paper
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the
resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the
resolution setting you need:
• You will scan the image at its original size but enlarge it later in an image-editing program.
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Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same
amount you will increase the image size to retain a high image quality. For example, if the resolution is
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600
dpi.
• You will scan the image at 100% or smaller size.
Select the Epson Scan 2 Resolution setting based on how you will use the scanned image:
• Email/view on a computer screen/post on the web: 96 to 200 dpi
• Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi
Parent topic: Scanning in Epson Scan 2
Scanning to Online Destinations Using Easy Photo Scan
You can scan documents or photos and upload them to online destinations, such as photo-sharing sites,
web servers, or network folders using Easy Photo Scan.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Scanning Using Easy Photo Scan
Uploading Scanned Images to Google Photos
Uploading Scanned Images to Evernote
Uploading Scanned Images to SugarSync
Uploading Scanned Images to a Web Folder
Uploading Scanned Images to Email
Saving Scanned Images to a Folder
Parent topic: Scanning
Scanning Using Easy Photo Scan
You can use Easy Photo Scan to easily scan your originals, edit the scanned images, and upload them
to online destinations.
1. Place your original on your product for scanning.
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2. Do one of the following to open Easy Photo Scan:
•Windows 10: Click and select Epson Software >Easy Photo Scan. Select your product and
click OK, if necessary.
•Windows 8.x: Navigate to the Apps screen and select Easy Photo Scan. Select your product
and click OK, if necessary.
•Windows (other versions): Click or Start, and select All Programs or Programs. Select
Epson Software >Easy Photo Scan. Select your product and click OK, if necessary.
•Mac: Open the Applications folder, select Epson Software, and select Easy Photo Scan.
Select your product and click OK, if necessary.
You see a window like this:
3. Click the Scan icon.
Your scanning program launches.
4. Click Scan in the window that appears to scan your original.
The scanned image is displayed in the Easy Photo Scan window with an automatically generated
name.
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Note: You may need to close the scanning program window to display Easy Photo Scan.
5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the
icon, and enter the new filename.
6. To edit the scanned image, click the Edit icon and select one of the displayed options.
Note: See the Easy Photo Scan help for additional information on image editing options.
7. Repeat these steps for each image you want to upload.
8. When you finish scanning, click one of the destination icons to upload the images.
Note: You may need to click the arrow next to the icons in order to see all of them. The available
icons may vary, depending on the software version you are using.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan
Related tasks
Uploading Scanned Images to Google Photos
Uploading Scanned Images to Evernote
Uploading Scanned Images to SugarSync
Uploading Scanned Images to a Web Folder
Uploading Scanned Images to Email
Uploading Scanned Images to Google Photos
You can configure a Google Photos account for use with Easy Photo Scan and upload your scanned
images.
1. Scan your original using Easy Photo Scan.
2. Click the icon.
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You see a window like this:
Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select
the Setting Name or Destination Name for the account, click Login if necessary, and click Send to
upload your images.
3. Click Login.
4. On the Application Authentication screen, log into your Google account.
5. Click Accept to allow Easy Photo Scan to upload images to your account.
An authentication code is generated.
6. Copy the authentication code into the Please enter authentication code field and click OK.
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7. Select an album from the Album list.
Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click the
Login button to log into your Google Photos account, and try again. If you want to create a new
album, you must create it directly in Google Photos.
8. Select an Image Size option for the uploaded images.
9. Select the image format for the uploaded files from the File or File Type list.
10. If there are options for the selected file format, click Options or Option and select the options you
want.
11. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder
checkbox and select a folder.
12. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field,
and select Save As. Enter a name for the setting and click OK.
13. Click Send to upload the images to your Google Photos account, or click Cancel to cancel the
operation.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan
Related tasks
Saving Scanned Images to a Folder
Uploading Scanned Images to Evernote
You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images
to it (Windows only).
Note: You must install Evernote before you can use it with Easy Photo Scan.
1. Scan your original using Easy Photo Scan.
2. Click the icon.
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You see a window like this:
Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the
Setting Name or Destination Name for the account and click Send to upload your images.
3. Select a notebook from the Notebook list.
Note: If you want to create a new notebook, you must create it directly in Evernote.
4. Select the image format for the uploaded files from the File or File Type list.
5. If there are options for the selected file format, click Options or Option and select the options you
want.
6. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder
checkbox and select a folder.
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7. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field,
and select Save As. Enter a name for the setting and click OK.
8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan
Related tasks
Saving Scanned Images to a Folder
Uploading Scanned Images to SugarSync
You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned
images.
1. Scan your original using Easy Photo Scan.
2. Click the icon.
You see a window like this:
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Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the
Setting Name or Destination Name for the account and click Send to upload your images.
3. Enter the account information in the E-Mail Address and Password fields.
4. Select a Place option for the uploaded images.
Note: In SugarSync, the Magic Briefcase is now called "My SugarSync". Uploads to the Magic
Briefcase appear in the My SugarSync folder.
5. Enter a folder name in the Folder field.
If you enter the name of an existing folder, the images are uploaded to that folder. If the folder does
not exist, a new folder with that name is created.
6. If you want to replace existing files with the same name with the uploaded images, click the
Overwrite file(s) with the same name checkbox.
7. Click Check Connection to test whether the SugarSync account information is correct.
8. Select the image format for the uploaded files from the File or File Type list.
9. If there are options for the selected file format, click Options or Option and select the options you
want.
10. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder
checkbox and select a folder.
11. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field,
and select Save As. Enter a name for the setting and click OK.
12. Click Send to upload the images to your SugarSync account, or click Cancel to cancel the
operation.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan
Related tasks
Saving Scanned Images to a Folder
Uploading Scanned Images to a Web Folder
You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
1. Scan your original using Easy Photo Scan.
2. Click the icon.
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You see a window like this:
Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the
Setting Name or Destination Name for the account and click Send to upload your pictures.
3. Enter the Web Folder URL in the Address field.
4. Enter the login information in the User Name and Password fields.
5. If you want to replace existing files with the same name with the uploaded images, click the
Overwrite file(s) with the same name checkbox.
6. Click Check Connection to test whether the account information is correct.
7. Select the image format for the uploaded files from the File or File Type list.
8. If there are options for the selected file format, click Options or Option and select the options you
want.
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9. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder
checkbox and select a folder.
10. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field,
and select Save As. Enter a name for the setting and click OK.
11. Click Send to upload the images to your Web Folder, or click Cancel to cancel the operation.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan
Related tasks
Saving Scanned Images to a Folder
Uploading Scanned Images to Email
You can save your scanned images to a local network folder and send them by email using Easy Photo
Scan.
Note: With Windows, Easy Photo Scan supports Microsoft Outlook 2000/2002/2003/2007/2010
(x86)/2013 (x86) and Windows Mail/Windows Live Mail. If you do not have one of these email
applications, Easy Photo Scan saves the images, but the email application does not open.
1. Scan your original using Easy Photo Scan.
2. Click the icon.
You see a window like this:
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Note: On a Mac, you also enter an email address and email text in the window. If you have already
configured email settings in Easy Photo Scan, you can select them using the Destination Name
field.
3. Select the image format for the saved files from the File or File Type list.
4. If there are options for the selected file format, click Options or Option and select the options you
want.
5. Do one of the following:
•Windows: Click Browse to choose the folder where you want to save the images. Then click OK
to save the images to the folder and launch your email program, or click Cancel to cancel the
operation.
•Mac: If you also want to save the images to a local folder, select the Copy the image(s) to a local
folder checkbox and select a folder. Then click Send, or click Cancel to cancel the operation.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan
Related tasks
Saving Scanned Images to a Folder
Saving Scanned Images to a Folder
You can save your scanned images to a local network folder using Easy Photo Scan.
1. Scan your original using Easy Photo Scan.
2. Click the icon.
You see a window like this:
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3. Select the image format for the saved files from the File or File Type list.
4. If there are options for the selected file format, click Options and select the options you want.
Note: See the help information in Easy Photo Scan for details on the file format options.
5. Click Browse or the Save in field to choose the folder where you want to save the images.
6. Click OK to save the images to the folder, or click Cancel to cancel the operation.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan
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Replacing Ink Cartridges and Maintenance Boxes
The maintenance box stores ink that gets flushed from the system during print head cleaning. When an
ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it.
You may also need to replace a cartridge that is more than six months old if your printouts do not look
their best, even after cleaning and aligning the print head.
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly
and in accordance with local requirements. If you would like to return your used ink cartridges and
maintenance boxes to Epson for proper disposal, please go to epson.com/recycle for more information.
Check Cartridge and Maintenance Box Status
Purchase Epson Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Printing with Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
Replacing the Maintenance Box
Check Cartridge and Maintenance Box Status
Your product and its software will let you know when an ink cartridge is low or expended, or when the
maintenance box needs to be replaced.
Checking Cartridge and Maintenance Box Status on the LCD Screen
Checking Cartridge and Maintenance Box Status - Windows
Checking Cartridge and Maintenance Box Status - Mac
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Checking Cartridge and Maintenance Box Status on the LCD Screen
You can check the status of the cartridges and maintenance box using the product's LCD screen.
1. Press the home button, if necessary.
2. Select the icon.
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You see a screen like this:
Note: The displayed ink and maintenance box levels are approximate.
3. To print a sheet with more information on the ink cartridges and maintenance box, select Print
Supply Status Sheet.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Checking Cartridge and Maintenance Box Status - Windows
A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or
maintenance box status at any time using a utility on your Windows computer.
1. To check your status, access the Windows Desktop and double-click the icon for your product in
the right side of the Windows taskbar, or click the up arrow and double-click . Then click Details.
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You see this window:
2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select
Monitoring Preferences.
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Related tasks
Removing and Installing Ink Cartridges
Checking Cartridge and Maintenance Box Status - Mac
You can check the status of your ink cartridges and maintenance box using a utility on your Mac.
1. Select EPSON Status Monitor.
You see this window:
2. Do the following as necessary:
• You can update the ink cartridge and maintenance box status by clicking Update.
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• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Purchase Epson Ink Cartridges and Maintenance Box
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),
epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from
an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S.
or 800-807-7766 in Canada.
Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink
cartridges and ink supplies are not compatible and, even if described as compatible, may not function
properly or at all. Epson periodically provides firmware updates to address issues of security,
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect
the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior
to a firmware update may not continue to function.
The included initial cartridges are designed for reliable printer setup and cannot be used as replacement
cartridges or resold. After setup, the remaining ink is available for printing. Yields are based on ISO
24711 in default mode, printing continuously. Yields vary due to print images, settings, and
temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be
installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced
cartridges.
Ink Cartridge and Maintenance Box Part Numbers
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Ink Cartridge and Maintenance Box Part Numbers
Use these part numbers when you order or purchase a new maintenance box or ink cartridges.
Maintenance box part number: C9344
Note: For best printing results, use up a cartridge within 6 months of opening the package.
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Ink color Part number
Standard-capacity High-capacity
Black 212 212XL
Cyan 212 212XL
Magenta 212 212XL
Yellow 212 212XL
Parent topic: Purchase Epson Ink Cartridges and Maintenance Box
Related references
Ink Cartridge Specifications
Removing and Installing Ink Cartridges
Make sure you have your replacement cartridges handy before you begin. You must install new
cartridges immediately after removing the old ones.
Caution: Leave your old cartridges in the product until you are ready to replace them to prevent the print
head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.
Note: If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
1. Turn on your product.
• If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges
need to be replaced and follow the on-screen instructions or the instructions below to replace the
cartridge.
• If you are replacing a cartridge before you see a message on the LCD screen, press the home
button if necessary, and select Maintenance >Ink Cartridge(s) Replacement >Next >Start.
Note: You can also select How To to view ink replacement instructions on the LCD screen.
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2. Lift up the scanner unit until the support clicks into place.
Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not
touch the flat white cable or translucent film inside the product.
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3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.
4. If you are replacing the black ink cartridge, gently shake the new black ink cartridge four or five times
before unpacking it. Do not shake the color ink cartridges.
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Caution: Do not shake the cartridges after opening the packages, or ink may leak.
5. Remove the cartridge from the package.
Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.
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6. Remove the yellow tape from the cartridge.
Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become
unusable.
7. Insert the new cartridge into the holder and push it down until it clicks into place and is level with the
other cartridges.
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8. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower
it completely.
Note: The scanner unit cannot be opened from the position shown below. Close it completely before
operating your product or opening the scanner unit again.
9. Select Completed on the LCD screen.
The print head moves to its home position and the product starts charging the ink. This takes a few
minutes. When you see a completion message on the screen, ink replacement is finished.
Caution: Do not turn off the product while ink is charging or you may not be able to print.
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and
store it in the same environment as the printer. The valve in the ink supply port is designed to contain
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
the label facing up; do not store cartridges upside-down.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
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Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Related references
Ink Cartridge Safety Instructions
Printing with Black Ink and Expended Color Cartridges
When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replace
the expended color cartridge as soon as possible for future printing.
Printing with Expended Color Cartridges - Control Panel
Printing with Expended Color Cartridges - Windows
Printing with Expended Color Cartridges - Mac
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Printing with Expended Color Cartridges - Control Panel
If you see a message on the control panel to replace a color ink cartridge, you can temporarily print or
copy in black ink.
Note the following restrictions when using this feature:
• You can print or copy only on plain paper or envelopes
• You can print or copy only in black or grayscale
• You cannot select borderless printing or copying
1. When you see a message on the LCD screen to replace a color ink cartridge, select Proceed.
You see a message that you can temporarily print with black ink.
2. Select Proceed again.
3. If you want to print or copy in black only, select No, remind me later.
The current print job is canceled.
4. Press the home button, if necessary.
5. Try printing or copying again.
Parent topic: Printing with Black Ink and Expended Color Cartridges
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Printing with Expended Color Cartridges - Windows
If you see a message during printing telling you that you can temporarily print in black ink with an
expended color cartridge, you can cancel your print job and select settings to print on plain paper or on
an envelope.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Note: To use this feature, Epson Status Monitor must be enabled.
1. Click Cancel or Cancel Print to cancel your print job.
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
2. Load plain paper or an envelope in your product.
3. Access the print settings in your print application.
4. Click the Main tab and make sure Borderless is not selected.
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
6. Select the Black/Grayscale checkbox.
7. Click OK.
8. Print your document.
Epson Status Monitor 3 displays a print message.
9. Click Print in Black to print your document.
Parent topic: Printing with Black Ink and Expended Color Cartridges
Printing with Expended Color Cartridges - Mac
If printing stops, you can cancel your print job and select settings to temporarily print with only black ink
on plain paper or on an envelope.
1. Click the printer icon in the Dock.
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2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or
button to cancel your print job. If you see an error message, click OK.
3. In the Apple menu or the Dock, select System Preferences.
4. Select Print & Fax,Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
5. Select Driver or Options.
You see a screen like this:
6. Select On as the Permit temporary black printing setting.
7. Click OK.
8. Close the utility window.
9. Load plain paper or an envelope in your product.
10. Access the print settings in your print application.
11. Select Print Settings from the pop-up menu.
12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
13. Select the Grayscale option.
14. Click Print to print your document.
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Parent topic: Printing with Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
The following window appears when black ink runs low and there is more color ink.
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper
type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor
must be enabled.
• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink
for the document you are printing.
• Click Disable this feature to continue using the remaining black ink.
Note: If you disable this feature, it remains disabled until you install a new black ink cartridge.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related references
Paper or Media Type Settings - Printing Software
Replacing the Maintenance Box
Make sure you have a new maintenance box before you begin.
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Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a
week. Keep the maintenance box away from direct sunlight.
1. Make sure the product is not printing.
2. Remove the new maintenance box from its package.
Caution: Do not touch the green chip on the maintenance box.
3. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then
remove the cover.
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4. Grasp the maintenance box as shown and pull it out of its holder.
Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep the maintenance box out of the reach of children and do not drink the ink.
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5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal
the bag and dispose of it carefully.
6. Insert the new maintenance box into the holder and push it all the way in until it clicks into place.
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Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.
Print Head Maintenance
Aligning the Print Head Using the Product Control Panel
Cleaning the Paper Guide
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
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1. Load a few sheets of plain paper in the product.
2. Press the home button, if necessary.
3. Select Maintenance.
You see a screen like this:
4. Select Print Head Nozzle Check.
You see a screen like this:
5. Select Print.
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The nozzle pattern prints.
6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
7. Do one of the following:
• If there are no gaps, select O.
• If there are gaps or the pattern is faint, select Xand continue.
8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve,
contact Epson.
Parent topic: Print Head Nozzle Check
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Related tasks
Cleaning the Print Head Using the Product Control Panel
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
•Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
•Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
3. Select Nozzle Check.
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You see a window like this:
4. Click Print.
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5. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
6. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check
Related tasks
Cleaning the Print Head Using a Computer Utility
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
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Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Parent topic: Print Head Maintenance
Cleaning the Print Head Using the Product Control Panel
You can clean the print head using the control panel on your product.
1. Load a few sheets of plain paper in the product.
2. Press the home button, if necessary.
3. Select Maintenance.
You see a screen like this:
4. Select Print Head Cleaning.
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You see a screen like this:
5. Select Start to clean the print head.
When the cleaning cycle is finished, you see a message on the screen.
Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not
be able to print.
6. Select Check.
7. Select Print to print a nozzle check pattern and confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve,
contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using the Product Control Panel
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
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2. Do one of the following:
•Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
•Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
3. Select Head Cleaning.
You see a window like this:
4. Click Start to begin the cleaning cycle.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is
finished.
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Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not
be able to print.
5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle
Check Pattern and click Print.
6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
• If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve,
contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using a Computer Utility
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Related topics
Replacing Ink Cartridges and Maintenance Boxes
Aligning the Print Head Using the Product Control Panel
If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or
light horizontal bands, you may need to align the print head.
Note: Banding may also occur if your print head nozzles need cleaning.
1. Load a few sheets of plain paper in the product.
2. Press the home button, if necessary.
3. Select Maintenance.
You see a screen like this:
4. Select Print Head Alignment.
5. If your printout contains misaligned vertical lines or is blurry, continue with the next step. If your
printout contains horizontal banding, go to step 8.
6. Select Vertical Alignment and follow the on-screen instructions to print an alignment sheet.
7. Check the printed pattern on the alignment sheet and for each set of patterns, select the number
representing the pattern with the least amount of separation or overlap.
8. Select Horizontal Alignment and follow the on-screen instructions to print an alignment sheet.
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9. Check the printed pattern on the alignment sheet and select the number representing the pattern
with the least amount of separation or overlap.
10. Continue following the rest of the on-screen instructions to finish with the alignment.
Parent topic: Adjusting Print Quality
Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1. Load plain paper in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches
[210 × 297 mm]).
2. Press the home button, if necessary..
3. Select Maintenance.
You see a screen like this:
4. Scroll down and select Paper Guide Cleaning.
5. Follow the on-screen instructions to clean the paper guide.
6. Repeat these steps as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Related tasks
Cleaning the Print Head Path
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Cleaning and Transporting Your Product
See these sections if you need to clean or transport your product.
Cleaning Your Product
Cleaning the Print Head Path
Transporting Your Product
Cleaning Your Product
To keep your product working at its best, you should clean it several times a year.
Close the output tray and paper support when you are not using the product to protect it from dust.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Do not use oil or other lubricants inside the product or let water get inside it.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove all the paper.
5. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a
little glass cleaner.
Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with
any force.
6. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.
Parent topic: Cleaning and Transporting Your Product
Cleaning the Print Head Path
If the print quality has not improved after aligning the print head and cleaning the paper guide, the print
head path inside the product may be smeared with ink.
To clean the print head path, use the following:
• Several cotton swabs
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• ¼ cup (59 ml) water containing 2 to 3 drops of mild dish detergent
• A small flashlight
Caution: Do not use any other liquid to clean the print head path or you may damage your product.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Lift up the scanner unit.
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5. Using the flashlight, check the translucent film shown here for ink smears.
1 Translucent film
2 Print head rail
Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to
print. Do not wipe off the grease on the rail.
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6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture.
Use it to lightly wipe ink off the translucent film.
Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the
product.
7. Use a new, dry cotton swab to dry the translucent film.
8. Repeat steps 6 and 7 as necessary to clean all ink smears.
9. When the translucent film is dry, close the scanner unit.
10. Plug in the power cable and reconnect any interface cables.
Parent topic: Cleaning and Transporting Your Product
Related tasks
Aligning the Print Head Using the Product Control Panel
Cleaning the Paper Guide
Transporting Your Product
If you need to store your product or transport it a long distance, prepare it for transportation as described
here.
Caution: During transportation and storage, follow these guidelines:
• Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an
extended period of time. Ink may leak.
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• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent
the product from printing.
• Do not carry the product by its control panel; this may damage the product.
Note: Before storing your product for a long period, replace low, expended, or expired ink to help
prevent the print head from drying out. Store your product in a cool, dry place.
1. Turn off the product.
2. Lift up the scanner unit and check to see if the print head is in the far right position (the home
position). If not, turn on the product, wait for the print head to move, then turn the product off again.
192
3. Secure the ink cartridge holder to the case with tape.
Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage
your product.
4. Lower the scanner unit all the way as shown.
5. Remove all the paper from the product.
6. Unplug the power cable.
7. Disconnect any connected cables.
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8. Close all parts on the product as shown.
9. Place the product in its original packing materials, if possible, or use equivalent materials with
cushioning around the product.
Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder
before turning on your product. If print quality has declined when you print again, clean and align the
print head.
Parent topic: Cleaning and Transporting Your Product
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Aligning the Print Head Using the Product Control Panel
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Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
It's a good idea to check Epson's support website occasionally for free updates to your product software.
Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and
select your product.
Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink
cartridges and ink supplies are not compatible and, even if described as compatible, may not function
properly or at all. Epson periodically provides firmware updates to address issues of security,
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect
the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior
to a firmware update may not continue to function.
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•Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of
the Windows taskbar, or clicking the up arrow and right-clicking .
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
•OS X: You can manually update the software by opening the Applications >Epson Software folder
and selecting EPSON Software Updater.
•macOS 10.12.x, 10.13.x, or 10.14.x: You can manually update the software by opening the App
Store, selecting Updates, searching for a software update option for Epson Software, and selecting
Update.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also press the help button to see help information and how-to instructions on the screen.
LCD screen message Condition/solution
Printer error. Turn on the
printer again. See your
documentation for more
details.
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam or any protective material inside the
product. If there is no paper jam or protective material, contact Epson for
support.
You need to replace Ink
Cartridge(s).
The ink cartridge is expended. Replace the cartridge.
The printer's borderless
printing ink pad is
nearing the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
The ink pad is near the end of its service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the OK button.)
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LCD screen message Condition/solution
The printer's borderless
printing ink pad has
reached the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
The ink pad is at the end of its service life. Turn off the product and contact
Epson for support.
Paper Configuration is
set to Off. Some
features may not be
available. For details,
see your documentation.
The Paper Configuration setting must be enabled to use AirPrint.
The combination of the
IP address and the
subnet mask is invalid.
See your documentation
for more details.
There is a problem with the network connection to your product. Check the
solutions in this guide.
To use cloud services,
update the root
certificate from the
Epson Web Config
utility.
Access your product's built-in Web Config utility and update the root
certificate for your product.
Check that the printer
driver is installed on the
computer and that the
port settings for the
printer are correct.
Make sure the printer port is selected correctly on the Port tab of the Printer
Properties screen (Windows) or the System Properties >USB list (Mac).
Select USBXXX for a USB connection or EpsonNet Print Port for a network
connection.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
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Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Where to Get Help
Related tasks
Selecting the Paper Settings - Control Panel
Accessing the Web Config Utility
Related topics
Loading Paper
Replacing Ink Cartridges and Maintenance Boxes
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Make sure there are no errors on the LCD screen.
3. Load plain paper in the product.
4. Press the home button, if necessary.
5. Select Maintenance.
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You see a screen like this:
6. Select Print Head Nozzle Check.
7. Select Print.
The nozzle pattern prints.
8. Do one of the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean the print head.
• If the page does not print, the product may have a problem. Check the other solutions in this
manual. If they do not work, contact Epson.
Parent topic: Solving Problems
Related concepts
Print Head Maintenance
Uninstall Your Product Software
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
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1. Press the home button, if necessary.
2. Select Settings.
3. Scroll down and select Restore Default Settings.
You see a screen like this:
4. Select one of these options:
•Network Settings: Resets all network settings
•All Except Network Settings: Resets all settings except for network settings
•All Settings: Resets all control panel settings
You see a confirmation screen.
5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic: Solving Problems
Solving Setup Problems
Check these sections if you have problems while setting up your product.
Product Does Not Turn On or Off
Noise After Ink Installation
Software Installation Problems
Parent topic: Solving Problems
200
Product Does Not Turn On or Off
If you cannot turn the product on or off, try these solutions:
• If you cannot turn on your product, make sure the power cord is securely connected and hold down
the power button a little longer.
• If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off
your product, unplug the power cord, plug the power cord back in, then turn your product on and off
again using the power button.
Parent topic: Solving Setup Problems
Noise After Ink Installation
If you hear noises from your product after installing ink, check the following:
• The first time you install the ink cartridges, the product must charge its print head. Wait until charging
finishes before you turn off the product, or it may charge improperly and use excess ink the next time
you turn it on.
• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still
in progress. If it is still in progress, contact Epson for help.
Parent topic: Solving Setup Problems
Related references
Where to Get Help
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your system administrator.
• If you are printing over a network, make sure your product is set up properly on the network.
201
Parent topic: Solving Setup Problems
Related references
Windows System Requirements
Mac System Requirements
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Wireless Network Connection is Unstable on a Mac
Parent topic: Solving Problems
Related tasks
Printing a Network Status Sheet
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
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Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Try restarting your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
restart your router.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on
your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection
settings from your device and enter a new password. See your device documentation for instructions.
• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected
Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the
network connection or adapter settings in the Windows Control Panel and set the Internet metric
setting to 100 for your version of the Internet Protocol.
Parent topic: Solving Network Problems
Related references
Status Icon Information
203
Related topics
Wi-Fi Networking
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify the connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• Make sure your product is not connected to a guest network.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: Uninstall your product software.
3. Restart your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
restart your router, so note the next step before restarting it.
4. Download your product software from the Epson website using the instructions on the Start Here
sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing detection of your device over the network. See your router or access point documentation
for instructions on disabling the Privacy Separator function.
Parent topic: Solving Network Problems
204
Related concepts
Uninstall Your Product Software
Related references
Status Icon Information
Related topics
Wi-Fi Networking
Product Does Not Appear in Mac Printer Window
If your product does not appear in the Mac printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit
on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall
your software.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for instructions.
Parent topic: Solving Network Problems
Related references
Status Icon Information
Related topics
Wi-Fi Networking
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
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• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point. Avoid placing your product near a microwave oven,
2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• Try restarting your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
restart your router.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
Parent topic: Solving Network Problems
Related references
Status Icon Information
Related topics
Wi-Fi Networking
206
Cannot Scan Over a Network
If you cannot start Epson Scan 2 for scanning over a network, try these solutions:
• If you cannot scan from your product control panel, make sure you restarted your computer after
installing the product software. Make sure the Event Manager program is not being blocked by your
firewall or security software.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few
seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan 2 again.
• Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility:
Windows 10: Click and select EPSON >Epson Scan 2 Utility. Make sure your product is
selected. If necessary, select the Other tab and click Reset.
Windows 8.x: Navigate to the Apps screen, select EPSON, and select Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
Windows (other versions): Click or Start >All Programs or Programs >EPSON >Epson
Scan 2 >Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other
tab and click Reset.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic: Solving Network Problems
Wireless Network Connection is Unstable on a Mac
If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network
interference between your product and your Mac.
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If you cannot connect to your product over the wireless network or the connection becomes unstable,
move the device connected to your Mac USB 3.0 port further away from your Mac.
Parent topic: Solving Network Problems
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic: Solving Problems
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Maintenance
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic: Solving Copying Problems
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Paper Ejection Problems
Parent topic: Solving Problems
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Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Place the product on a flat surface.
• If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feed. Slide
the edge guides against the edge of the paper, making sure that the paper stack is not above the
arrow mark on the edge guides.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• Make sure your paper meets the specifications for your product.
• Make sure the paper size and paper type settings on the control panel are correct.
• Do not place objects on the feeder guard.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the rear paper feed printable side up.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Loading Capacity
Paper Specifications
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Paper Ejection Problems
Related tasks
Loading Paper in the Rear Paper Feed
Paper Jam Problems Inside the Product
If you see a message that paper has jammed inside the product, follow the steps here or on the LCD
screen to clear the jam.
1. Cancel the print job, if necessary.
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2. Remove any jammed paper from the rear paper feed slot and the ADF.
3. Lift the scanner unit and remove any jammed paper inside.
Caution: Do not touch the flat white cable or the translucent film inside your product.
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4. Close the scanner unit. Lift the scanner unit up slightly and lower it. When the scanner unit catches,
lift it up again and lower it completely.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Feeding Problems
Paper Ejection Problems
Related topics
Loading Paper
Paper Jam Problems in the Rear Cover
If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD
screen to clear the jam.
1. Cancel the print job, if necessary.
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2. Press the buttons to release the rear cover and remove it from your product. Carefully remove any
jammed paper from inside the product.
3. Remove any jammed paper from inside the rear cover.
4. Reattach the rear cover.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
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Related references
Paper Feeding Problems
Paper Ejection Problems
Related topics
Loading Paper
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings - Printing Software
Paper Type Settings - Control Panel
Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Related tasks
Selecting the Paper Settings - Control Panel
Related topics
Loading Paper
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
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Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on and connected to your computer.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• If the printer cannot print using a USB connection, disconnect the USB cable from the computer, right-
click on the printer icon displayed on the computer, and select Remove Device. Then connect the
USB cable to the computer and try a test print.
• Make sure the printer status is not offline or pending.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. Print the image at a lower
resolution or if necessary, increase your system's memory.
• In Windows, make sure your product is selected as the default printer and the printer port setting
matches the printer connection port.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• On a Mac, make sure the printer is added to the printer list and the printer is not paused.
Parent topic: Solving Problems Printing from a Computer
Related references
Product Status Messages
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
•Windows 10: Click and select (Settings) > Devices >Printers & scanners. Select your
product name and select Manage >Printing preferences.
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•Windows 8.x: Navigate to the Apps screen and select Control Panel >Hardware and Sound >
Devices and Printers. Right-click your product name, select Printing Preferences, and select
your product name again if necessary.
•Windows 7: Click and select Devices and Printers. Right-click your product name, select
Printing Preferences, and select your product name again if necessary.
•Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
2. Click the Maintenance tab.
3. Click the Extended Settings button.
4. Select Enable EPSON Status Monitor 3 and click OK.
5. Click the Monitoring Preferences button.
6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
7. Click OK to close the open program windows.
Parent topic: Solving Problems Printing from a Computer
Related references
Windows System Requirements
Mac System Requirements
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Selecting the Paper Settings - Control Panel
Printing is Slow
If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are using Windows 7, close the Devices and Printers window before you print.
• Make sure Quiet Mode is turned off.
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• Clear space on your hard drive or run a defragmentation utility to free up existing space.
• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
• If you are printing over a wireless network, factors such as interference, network traffic, or weak signal
strength may affect your printing speed.
For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
• Make sure the ink drying time has not been increased for double-sided printing.
•Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress,
and select the following settings:
•High Speed Copies
•Always Spool RAW Datatype
•Page Rendering Mode
•Print as Bitmap
•Windows: Select Printer Properties, click the More Options tab, and make sure the High Speed
setting is enabled.
•Mac: Select System Preferences, select Printers & Scanners, and select your product. Select
Options & Supplies, select Options (or Driver), and enable the High Speed Printing setting.
If printing is still slow and you are using Windows 7 or Windows Vista, try the following:
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders:
ProgramData > EPSON > PRINTER.
Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and
search options. In the window that appears, click the View tab, select Show hidden files, folders,
and drives in the Advanced settings list, and click OK.
2. Right-click the EPAUDF01.AUD file and select Delete.
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3. Restart your computer and try printing again.
Parent topic: Solving Problems Printing from a Computer
Related references
Windows System Requirements
Mac System Requirements
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Selecting the Paper Settings - Control Panel
Solving Page Layout and Content Problems
Check these sections if you have problems with the layout or content of your printed pages.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Border Appears on Borderless Prints
Incorrect Characters Print
Incorrect Image Size or Position
Slanted Printout
Parent topic: Solving Problems
Inverted Image
If your printed image is inverted unexpectedly, try these solutions:
• Turn off any mirror or inversion settings in your printing application.
• Turn off the Mirror Image,Flip horizontally, or Reverse page orientation settings in your printer
software. (This option has different names, depending on your operating system version.)
Parent topic: Solving Page Layout and Content Problems
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Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac
Too Many Copies Print
Make sure that the Copies setting in your printing program or printer software is not set for multiple
copies.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Blank Pages Print
If blank pages print unexpectedly, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip
Blank Page setting in your printer software, if available.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Page Layout and Content Problems
Related concepts
Print Head Maintenance
Related tasks
Selecting Basic Print Settings - Windows
Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
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Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the product.
• When placing originals on the scanner glass, align the corner of the original with the corner indicated
by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner.
• Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area
may extend to include the dust or stains.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting the Paper Settings - Control Panel
Loading Paper in the Rear Paper Feed
Placing Originals on the Scanner Glass
Border Appears on Borderless Prints
If you see a border on borderless prints, try these solutions:
• Make sure you are printing on a compatible borderless paper type and size.
Note: For custom paper sizes, make sure you select a supported borderless page width.
•Windows: Make sure you selected the Borderless setting in your printer software.
•Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in
your printer software.
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless
prints.
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement
may not be enough to cover the paper.
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• Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White
Borders.
Parent topic: Solving Page Layout and Content Problems
Related references
Borderless Paper Type Compatibility
Print Options - Mac
Related tasks
Selecting Basic Print Settings - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
• If incorrect characters still appear in your prints, try connecting your product using a different cable.
• Make sure you are using the printer software for this product. Check the product name at the top of the
driver window.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Printing Your Document or Photo - Windows
Printing Your Document or Photo - Mac
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
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• Make sure you selected the correct paper size on the control panel.
• Make sure your paper is positioned correctly for feeding into the printer.
• Slide the edge guides against the edges of the paper.
• Clean the scanner glass and document cover.
• If the edges of a copy are cropped, slightly move the original away from the edges of the scanner
glass.
• Make sure you selected the correct margins for your paper size in your printing program.
• If the image is slightly enlarged and cropped during borderless printing, change the Expansion
setting.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting the Paper Settings - Control Panel
Loading Paper in the Rear Paper Feed
Cleaning Your Product
Placing Originals on the Scanner Glass
Slanted Printout
If your printouts are slanted, try these solutions:
• Slide the edge guides against the edges of the paper.
• Select a higher print quality setting in your printer software.
• Turn off any high speed settings in your product software.
• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Loading Paper in the Rear Paper Feed
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Aligning the Print Head Using the Product Control Panel
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Solving Print Quality Problems
Check these sections if your printouts have problems with print quality, but your image looks fine on your
computer screen.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Turn off any high speed settings in your product software.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Maintenance
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting the Paper Settings - Control Panel
Loading Paper in the Rear Paper Feed
Aligning the Print Head Using the Product Control Panel
Related topics
Replacing Ink Cartridges and Maintenance Boxes
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Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• If you are printing on letterhead paper, make sure the paper size setting matches the size of paper you
loaded. If you select a paper size that is too large for the paper you loaded, the product may print
beyond the edges of the paper and cause ink to smear.
• Make sure you loaded the printable side of the paper correctly for your product.
• Remove each sheet from the output tray as it is printed.
• Avoid handling printouts on glossy paper right after printing to allow the ink to set.
• Turn off any high speed settings in your product software.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Adjust the density and/or ink drying time settings.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Clean the paper path.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Maintenance
Related references
Paper Specifications
223
Related tasks
Loading Paper in the Rear Paper Feed
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Double-sided Printing Settings - Mac
Aligning the Print Head Using the Product Control Panel
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Maintenance
Related tasks
Loading Paper in the Rear Paper Feed
Aligning the Print Head Using the Product Control Panel
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
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• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Note: Images from the Internet may be low resolution and not result in a high quality printout.
• If you enlarged the image size in an image-editing program, you need to increase the image resolution
setting to retain a high image quality. Increase the image resolution by the same amount you increase
the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the
image size for printing, change the resolution setting to 600 dpi.
Note: Higher resolution settings result in larger file sizes, which take longer to process and print.
Consider the limitations of your computer system when selecting a resolution, and select the lowest
possible resolution that produces acceptable quality to keep file sizes manageable.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Maintenance
Related tasks
Loading Paper in the Rear Paper Feed
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Aligning the Print Head Using the Product Control Panel
Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the paper type setting matches the paper you loaded.
• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
• If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer
software, try selecting Standard (Windows) or Normal (Mac) instead.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
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• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors
may look different than you expect. To speed up drying time, do not stack your printouts on top of each
other.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson paper.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Maintenance
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting the Paper Settings - Control Panel
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Scanning is Slow
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
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• In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control
panel.
Parent topic: Solving Scanning Problems
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If you scan at a high resolution over a network, a communication error may occur. Lower the
resolution.
• Make sure Epson Scan 2 is selected as your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10: Click and select EPSON >Epson Scan 2 Utility. Make sure the correct product is
selected. If necessary, select the Other tab and click Reset.
Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct
product is selected. If necessary, select the Other tab and click Reset.
Windows (other versions): Click or Start >All Programs or Programs >EPSON >Epson Scan
2>Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other
tab and click Reset.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure the correct product is selected. If necessary, select the Other tab and click Reset.
• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both
versions and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Related tasks
Scanning in Epson Scan 2
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Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.
• If you are scanning over a wireless network, factors such as interference, network traffic, or weak
signal strength may affect your scanning speed.
Parent topic: Solving Scanning Problems
Related concepts
Scan Resolution Guidelines
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Scanned Image Quality Problems
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image Colors are Patchy at the Edges
Ripple Patterns Appear in an Image
Scanned Image Edges are Cropped
Parent topic: Solving Problems
Scanned Image Quality Problems
If you encounter quality problems with your scanned image, try these solutions:
Image is Distorted or Blurry
• Do not move your original or your product during scanning.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
• Increase the Resolution setting.
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• If the Image Type setting is Black & White, adjust the Threshold setting.
• If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.
• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is
Color or Grayscale, change the Text Enhancement setting to High.
Image is Too Dark
• If the Image Type is set to Color or Grayscale, adjust the Brightness setting.
• Check the brightness and contrast settings of your computer monitor.
Back of Original Image Appears in Scanned Image
• Place a piece of black paper on the back of the original and scan it again.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
• Select the Advanced Settings tab and adjust the Brightness setting.
• If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to
Color or Grayscale, change the Text Enhancement setting to High.
Scanned Image Colors Do Not Match Original Colors
Printed colors can never exactly match the colors on your computer monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use
CMYK (cyan, magenta, yellow, and black).
Check the color matching and color management capabilities of your computer, display adapter, and the
software you are using to see if they are affecting the palette of colors you see on your screen.
To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try
scanning again:
• If the Image Type setting is Color or Grayscale, adjust the Contrast setting.
• If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Scanning in Epson Scan 2
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Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If the Image Type setting is Black & White, adjust the Threshold and scan again.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Scanning in Epson Scan 2
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked
If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Image Colors are Patchy at the Edges
If you are scanning a thick or warped original, cover its edges with paper to block external light as you
scan it.
Parent topic: Solving Scanned Image Quality Problems
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Ripple Patterns Appear in an Image
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanner's screen and your original's halftone screen. To
reduce this effect, adjust these Epson Scan settings (if available) and try scanning again:
• Select the Descreening setting.
• Select a lower Resolution setting.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Scanning in Epson Scan 2
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic: Solving Scanned Image Quality Problems
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
•Windows 10: Click and select (Settings) > Apps or System >Apps & features. Then
select the program you want to uninstall and select Uninstall.
•Windows 8.x: Navigate to the Apps screen and select Control Panel >Programs >Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
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Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
•Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
•Windows 10/8.x: Select Epson Event Manager and click Uninstall.
•Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and
Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson
Event Manager and click Uninstall/Change.
5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
•Windows 10: Select Epson Scan 2 and click Uninstall.
•Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change.
6. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product.
2. Click Downloads.
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3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall.
8. Follow the on-screen instructions to uninstall the software.
9. Reinstall your product software.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax,Print & Scan,
or Printers & Scanners window, select your product name and click the –(remove) icon to remove it.
Parent topic: Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
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• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales),
or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Parent topic: Solving Problems
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Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this
site (Canada) for information on how to return your Epson products for proper disposal.
Windows System Requirements
Mac System Requirements
Paper Specifications
Printable Area Specifications
Scanning Specifications
Ink Cartridge Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Network Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should use one of these Microsoft operating
systems:
• Windows 10
• Windows 8.x
• Windows 7
• Windows Vista
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select
your product, and select Downloads.
Parent topic: Technical Specifications
235
Mac System Requirements
To use your product and its software, your Mac should use one of these operating systems:
• macOS 10.14.x
• macOS 10.13.x
• macOS 10.12.x
• OS X 10.11.x
• OS X 10.10.x
• OS X 10.9.x
• OS X 10.8.x
• OS X 10.7.x
• OS X 10.6.8
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select
your product, and select Downloads.
Parent topic: Technical Specifications
Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs.
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Single-sheets
Size A4 (8.3 × 11.7 inches [210 × 297 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])
Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])
8.5 × 13 inches (216 × 330 mm)
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
8 × 10 inches (203 × 254 mm)
3.5 × 5 inches (89 × 127 mm)
Executive (7.25 × 10.5 inches [184 × 267 mm])
Half Letter (5.5 × 8.5 inches [140 × 216 mm])
Paper types Plain paper
Note: Your product also supports compatible papers distributed by
Epson. See the link at the end of this topic for a list of compatible
Epson papers.
Weight Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2)
Envelopes
Size No. 10 (4.1 × 9.5 inches [105 × 241 mm])
Paper types Plain bond paper
Weight 20 lb (75 g/m2) to 24 lb (90 g/m2)
Parent topic: Technical Specifications
237
Printable Area Specifications
Note: When printing borderless, quality may decline in the expanded printable area.
Single sheets
1 Top/bottom/left/right: 0.12 inch (3 mm) minimum
2 Top reduced quality area: 1.61 inches (41 mm) minimum
3 Bottom reduced quality area: 1.46 inches (37 mm) minimum
Borderless
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1 Top reduced quality area: 1.73 inches (44 mm) minimum
2 Bottom reduced quality area: 1.57 inches (40 mm) minimum
Envelopes
1 Left/right: 0.12 inch (3 mm) minimum
2 Top/Bottom: 0.20 inch (5 mm) minimum
3 Left reduced quality area: 0.70 inch (18 mm) minimum
4 Right reduced quality area: 1.61 inches (41 mm) minimum
Parent topic: Technical Specifications
Scanning Specifications
Scanner type Flatbed, color
Photoelectric device CIS
Effective pixels 10200 × 14040 pixels at 1200 dpi
Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm)
Scanner glass: US letter or A4
Scanning resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output resolution 50 to 9600 in 1 dpi increments
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Image data Color:
48 bits per pixel (16 bits per pixel per color) internal
24 bits per pixel (8 bits per pixel per color) external
Grayscale:
16 bits per pixel internal
8 bits per pixel external
Black and white:
16 bits per pixel internal
1 bit per pixel external
Light source LED
Parent topic: Technical Specifications
Ink Cartridge Specifications
Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink
cartridges and ink supplies are not compatible and, even if described as compatible, may not function
properly or at all. Epson periodically provides firmware updates to address issues of security,
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect
the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior
to a firmware update may not continue to function.
The included initial cartridges are designed for reliable printer setup and cannot be used as replacement
cartridges or resold. After setup, the remaining ink is available for printing. Yields are based on ISO
24711 in default mode, printing continuously. Yields vary due to print images, settings, and
temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be
installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced
cartridges.
Color Black, Cyan, Magenta, Yellow
Cartridge life Opened package: 6 months
Unopened package: do not use if the date on the package has
expired
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Temperature Storage: –22 to 104 °F (–30 to 40 °C)
1 month at 104 °F (40 °C)
Ink freezes at 3.2 °F (–16 °C)
Ink thaws and is usable after 3 hours at 77 °F (25 °C)
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Parent topic: Technical Specifications
Related references
Ink Cartridge and Maintenance Box Part Numbers
Dimension Specifications
Height 6.7 inches (170 mm)
Width 14.8 inches (375 mm)
Depth Stored: 11.8 inches (300 mm)
Printing: 22.8 inches (578 mm)
Weight
(without ink cartridges or power
cord)
Approximately 9.5 lb (4.3 kg)
Parent topic: Technical Specifications
Electrical Specifications
Power supply rating 100 to 240 V
Rated frequency range 50 to 60 Hz
Rated current 0.4 to 0.2 A
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Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712)
Ready mode: Approximately 5.0 W
Sleep mode: Approximately 0.8 W
Power off mode: Approximately 0.3 W
Parent topic: Technical Specifications
Environmental Specifications
Temperature Operating: 50 to 95 °F (10 to 35 °C)
Storage: –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity
(without condensation)
Operating: 20 to 80% RH
Storage: 5 to 85% RH
Parent topic: Technical Specifications
Interface Specifications
Interface type Hi-Speed USB (Device Class for computers)
Parent topic: Technical Specifications
Network Interface Specifications
Wireless LAN standard IEEE 802.11 b/g/n
Wireless security WPA2-PSK (AES); complies with WPA2 with support for
WPA/WPA2 Personal
WEP (64/128 bit)
Frequency band 2.4 GHz
Communication mode Infrastructure mode
Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b
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Security protocol SSL/TLS
HTTPS Server/Client, IPPS
Maximum radio frequency
power transmitted
20 dBm (EIRP)
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States Safety: UL60950-1
EMC: FCC part 15 Subpart B class B
Canada Safety: CAN/CSA C22.2 No. 60950-1
EMC: CAN/CSA-CEI/IEC CISPR 22 Class B
This equipment contains the following wireless module:
• Manufacturer: Seiko Epson Corporation.
• Type: J26H006
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment
and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102
of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that
the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities:
hands, wrists, feet and ankles).
Parent topic: Technical Specifications
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Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this
site (Canada) for information on how to return your Epson products for proper disposal.
Important Safety Instructions
Important Privacy Notice (Printer Serial Number)
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions.
General Product Safety Instructions
Ink Cartridge Safety Instructions
Wireless Connection Safety Instructions
LCD Screen Safety Instructions
Parent topic: Notices
General Product Safety Instructions
• Be sure to follow all warnings and instructions marked on the product.
• Use only the type of power source indicated on the product's label.
• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.
Do not use the cord with any other equipment.
• Make sure the AC power cord meets the relevant local safety standard.
• Place the product near a wall outlet where the plug can be easily unplugged.
• Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system
that regularly switches on and off, or on an outlet controlled by a wall switch or timer.
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• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying,
crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.
Be careful to keep the cord straight at each end.
• If you use an extension cord with the product, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
rating.
• Always turn off the product using the power button, and wait until the power light stops flashing before
unplugging the product or cutting off power to the electrical outlet.
• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.
• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Allow space behind the product for the cables, and space above the product so that you can fully raise
the document cover.
• Leave enough space in front of the product for the paper to be fully ejected.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• Do not place or store the product outdoors.
• Do not place the product near excessive heat sources or in direct sunlight.
• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the
case or insert objects through the slots.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers
or the base units of cordless telephones.
• Keep your product at least 8.7 inches (22 cm) away from cardiac pacemakers to prevent your
product's radio waves from affecting the operation of the pacemaker.
• When connecting the product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices connected by the cable.
• Do not sit or lean on the product. Do not place heavy objects on the product.
• Do not touch the flat white cable inside the product.
• Do not touch the translucent film inside the product.
• Do not move the print head by hand; this may damage the product.
• Do not put your hand inside the product while it is printing.
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• Do not spill liquid on the product or use the product with wet hands.
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may
cause fire.
• Do not press too hard on the scanner glass when placing originals.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any
other functions.
• Be careful not to trap your fingers when closing the document cover or scanner.
• Except as specifically explained in your documentation, do not attempt to service or disassemble the
product yourself.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the case damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may
prevent the product from printing.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;
otherwise, ink may leak.
Parent topic: Important Safety Instructions
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the ink.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
• Do not put your hand inside the product or touch any cartridges during printing.
• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges
uninstalled can dry out the print head and may prevent the product from printing.
• Do not remove or tear the label on the cartridge; this can cause leakage.
• Do not remove the transparent seal from the bottom of the cartridge. This may cause the cartridge to
become unusable.
• Do not break the hooks on the side of the cartridge when removing it from the packaging.
• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation.
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• Do not shake cartridges after opening their packages; this can cause them to leak.
• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in
the same environment as the product. Note that there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge
touches. Do not touch the ink cartridge ink supply port or surrounding area.
• Use an ink cartridge before the date printed on its package.
• Do not dismantle an ink cartridge. This could damage the print head.
• Store ink cartridges in a cool, dark place.
• Make sure to install all ink cartridges. The printer only works when all ink cartridges are properly
installed.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature
for at least three hours before using it.
• Store ink cartridges with their bottoms down. Do not store cartridges upside down.
Parent topic: Important Safety Instructions
Wireless Connection Safety Instructions
Radio waves from this product may adversely affect the operation of medical equipment or automatically
controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near
such devices or inside a medical facility, follow the directions from authorized staff members at the
facility, and follow all posted warnings and directions on the device to avoid causing an accident.
Parent topic: Important Safety Instructions
LCD Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash
them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them
immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor
immediately.
• Do not press too hard on the LCD screen or subject it to heavy impacts.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson
for support.
Parent topic: Important Safety Instructions
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Important Privacy Notice (Printer Serial Number)
As part of setup, your product's serial number will be sent to a secure Epson server so that you can be
eligible to participate in programs we may offer from time to time, including the Epson ink replenishment
program. You will have a separate opportunity to consent to participating in such programs.
If you have any questions concerning this process, you can contact us by using the Privacy Feedback
Form, or you can write to:
Epson America, Inc.
Attn: Privacy Coordinator
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Parent topic: Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If this equipment has more than one interface connector, do
248
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
CAN ICES-3(B)/NMB-3(B)
Parent topic: Notices
Binding Arbitration and Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND
CLASS ARBITRATIONS
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term
"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,
controversy or action between you and Epson arising out of or relating to this Agreement, Epson
branded products (hardware and including any related software), or other transaction involving you and
Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,
ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more
specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,
(c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson
also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of
action is for an IP Claim.
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration
according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but
excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see
Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this
Agreement.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to
try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to
Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,
Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent
address Epson has in its records for you. For this reason, it is important to notify us if your address
changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above. Notice of
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the Dispute shall include the sender's name, address and contact information, the facts giving rise to the
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson
and you agree to act in good faith to resolve the Dispute before commencing arbitration.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small
claims court of your state or municipality if the action is within that court's jurisdiction and is pending only
in that court.
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT
EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR
REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE
CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE
ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING
WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN
ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS
WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION
PROCEEDING.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by
the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration
on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a
single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not
any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,
including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or
cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1
above. The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator may award you the same damages as a court could, and may award
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent
necessary to provide relief warranted by that party's individual claim. In some instances, the costs of
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of
competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by
telephone shall take place in a location reasonably accessible from your primary residence, or in Orange
County, California, at your option.
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a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties
agree to the following procedure:
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at
http://www.jamsadr.com ("Demand for Arbitration").
(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North
State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute
Notice), or as otherwise agreed by the parties.
b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed
to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.
The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during
the arbitration.
c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator
fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.
d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive
of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater
than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount
of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if
any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney
reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and
expenses to be paid by Epson pursuant to this Section 1.6d).
e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced
involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;
notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and
expenses.
1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual
arbitration procedure and waiver of class and representative proceedings specified in this
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent
to this Agreement (including without limitation the purchase, download, installation of the
Software or other applicable use of Epson Hardware, products and services) that specifies (i)
your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
individual arbitration procedure and waiver of class and representative proceedings specified in
this Section 1. In the event that you opt-out consistent with the procedure set forth above, all
other terms shall continue to apply, including the requirement to provide notice prior to litigation.
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1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you
and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will
obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the
applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in
accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you
timely elected to opt-out when you first assented to this Agreement).
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be
severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not
apply to the prohibition against class or representative actions as provided in Section 1.5. This
means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)
shall be null and void.
Parent topic: Notices
Trademarks
EPSON®is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson
ConnectTM is a trademark of Seiko Epson Corporation.
Epson iPrintTM and Remote PrintTM are trademarks of Seiko Epson Corporation.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Apple, App Store, AirPrint, AirPrint logo, Mac, macOS, and OS X are trademarks of Apple Inc.,
registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically
with the technology identified in the badge and has been certified by the developer to meet Apple
performance standards.
Google®is a registered trademark and AndroidTM, ChromebookTM, GmailTM, Google ChromeTM, Google
Cloud PrintTM, Google DriveTM, Google PhotosTM, and Google PlayTM are trademarks of Google LLC.
Wi-Fi Direct®is a registered trademark of Wi-Fi Alliance®.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
252
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Parent topic: Notices
libTIFF Software Acknowledgment
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose
is hereby granted without fee, provided that (I) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
253
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT
OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Parent topic: Copyright Notice
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Default Delay Times for Power Management for Epson Products
This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets
Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to
sleep to a shorter interval.
Parent topic: Copyright Notice
Copyright Attribution
© 2019 Epson America, Inc.
10/19
CPD-56917R1
Parent topic: Copyright Notice