JPL EHS-21 User Manual
Displayed below is the user manual for EHS-21 by JPL which is a product in the Headphone/Headset Accessories category. This manual has pages.
Related Manuals
Wireless Headset EHS Guide
Designer and Manufacturer of
Professional Headsets for Contact Centres
& Unied Communications
Introduction
Electronic Hook Switch(EHS) provides a solution that enables remote operation of
answer/end functions for wireless headsets with various phones, thus eliminating the
need for a mechanical handset lier.
Mobility
With EHS solution you can roam within your premises and still do business on the
spot. Wireless headsets with EHS functionality boost productivity as they provide the
user with the ability to answer and end a call, while away from their desk.
EHS support the following phone system manufacturers:
Wireless Headset EHS User Guide
AASTRA / MITEL
5370, 5370ip, 5380, 5380ip, 6739i, 6771, 6773, 6773ip, DS-DHSG Cable EHS-3
6775, 6775ip, 7434ip, 7444ip
*6735i, *6737i, *6753i, *6755i, *6757i, *Needs Aastra(Mitel) DHSG Kit
AASTRA / MITEL
6920, 6940 USB A-type EHS-20
ALCATEL-LUCENT
4028 EE, 4038 EE, 4068 EE MSH Adapter EHS-7
ALCATEL-LUCENT
8028s, 8058s, 8068s, 8078s SATA Type Connector Adapter Cord EHS-18
ALCATEL-LUCENT
8811 USB A-type EHS-26
Allworx
IP 9112, 9204, 9212, 9224, Verge 9312/9308/9304/9318Ex Adapter EHS-21
AVAYA
1408, 1416, 1608, 1616, 2410, 5410, 6224D+M,
6416D+M, 9404, 9408, 9504, 9508, 9608, 9610, 9611, AEI-II(Avaya) Adapter Kit EHS-4
9620, 9621, 9630, 9640, 9641, 9650, 9670, J179, J100
AVAYA
2420, 4610, 4620, 4621, 4622, 4625, 4630,
5420, 5610, 5620, 5621, 5625, Avaya compatible EHS Cable EHS-15
4610SW, 4620SW, 4621SW, 4622SW,4625SW, 4630SW
AVAYA
1120E, 1140E, 1150E, 1165E Avaya compatible EHS Cable EHS-25
CISCO
6945, 7821, 7841, 7861, 7942G , 7945G, 7962G, 7965G, HHC Adapter EHS-2
7975G, 8811, 8841, 8845, 8851, 8861, 8865
CISCO (with USB Port)
8851, 8961, 9951, 9971 USB A-type EHS Adapter EHS-12
ERICSSON-LG LG EHS Adapter
LIP-9010, LIP-9020, LIP-9050 Needs Ericsson-LG EHS Kit EHS-11
ERICSSON-LG
LIP-9071 USB A-type EHS Adapter EHS-22
ERICSSON-LG LG EHS Adapter
LIP-9010, LIP-9020, LIP-9050 with JTAG EHS-19
GRANDSTREAM
GXP2124, GXP2130, GXP2140, GXP2160, GXP2200, Grandstream Adapter Kit EHS-13
GXP3240, GXV3275
HTEK
UC804, / 804T / 804G / 806 / 806T / 806G / 840 / 842 / EHS Adapter EHS-17
860 / 862 / 913 / 923 / 924 / 926
Wireless Headset EHS Compatibility Table 2021-v2
Phone Model EHS Adapter JPL Part No
NEC
DT330 Series, DT430 Series, DT730 Series, EHS Adapter EHS-27
DT830 Series, DT830G Series
PANASONIC
DT543, DT546, NT553, NT556, HDV230, Panasonic compatible EHS Cable EHS-1
PANASONIC
NT543 Panasonic compatible EHS Cable EHS-14
POLYCOM
IP320, IP321, IP330, IP331, IP335, IP435,
IP450, IP550, IP560, IP650, IP670, Polycom compatible EHS Cable EHS-5
VVX300 / 310 / 400 / 410 / 500 / 600 / 1500
SHORETEL
IP212K, IP230, IP230G, IP265, IP560, IP560G, Adapter Kit EHS-8
IP565, IP565G
SIEMENS/UNIFY
OpenStage 30/40/60/80, DS-DHSG Cable EHS-3
OptiPoint Basic/Std/Adv/Eco 410/420/500/600
SNOM DS-Gender
*300, *320, *360, *370, *820, *821, *870 *Needs SNOM EHS Adapter EHS-6
SNOM
720, 760 USB A-type EHS Adapter EHS-23
SNOM
300, 320, 360, 370, 820, 821, 870 EHS Adapter EHS-24
TOSHIBA
DP5022-SD, DP5022-SDM, DP5032-SD, DP5122-SD,
DP5130-FSDL, DP5130-SDL, DP5132-SD, Adapter Kit EHS-8
IP5022-SD, IP5122-SD, IP5122-SDC, IP5131-SDL,
IP5132-SD, IPT2008-SDL, IPT2010-SD, IPT2020-SD
YEALINK
*T27G, *T27P, *T29G, *T40G, *T40P, DS-Gender EHS-6
*T41S, *T41P, *T42G, *T42S, *T46G, *T46S, * T48S *Needs Yealink EHS Adapter
YEALINK
T52S USB A-type EHS-28
SMART PHONE 3.5 phi Connector
Galaxy & iPhone Series 4~6+ EHS Adapter EHS-9
Wireless Headset EHS Compatibility Table 2021-v2
Phone Model EHS Adapter JPL Part No
Aastra/Mitel EHS setup guide
Connection Diagram
① EHS Cable(EHS-3) : RJ-45(8P8C) to RJ-45(8P8C) and RJ-9(4P4C)
Aastra/Mitel Phones
+
EHS-3
5370/5370ip
5380/5380ip6739i
6771/6773/6773ip
6775/6775ip
7434ip/7444ip
Connection Diagram
Note : Aastra(Mitel) DHSG cable kit is available from your Aastra(Mitel) reseller
①EHS cable(EHS-3) : RJ-45(8P8C) to RJ-45(8P8C) and RJ-9(4P4C)
②Aastra(Mitel) DHSG cable : available from your reseller
③RJ-45 Coupler : available from your reseller
Aastra DHSG cable kit
Mitel Phones
+
EHS-3
6735i, 6737i,
6753i, 6755i,
6757i
+
Mitel EHS setup guide
Connection Diagram
① EHS Adapter(EHS-20) : USB A-type to RJ-45 and RJ-9
Position of Telephone compatibility Switch : Set to ‘1’
Aastra/Mitel Phones
+
EHS-20
6920 6940
Alcatel EHS Setup guide
Connection Diagram
①EHS Adapter(EHS-7) : RJ-12(6P6C) and 3.5Ø plug to RJ-45(8P8C) and RJ-9(4P4C)
②External ring jack
③Headset Port : 3.5Ø plug 3-poles
Alcatel Phones
4028EE
4038EE
4068EE +
EHS-7
Connection Diagram
Connection Diagram
①EHS Adapter(EHS-18) : SATA connector and 3.5Ø plug to RJ-45(8P8C) and RJ-9(4P4C)
②External ring connector : SATA type
③Headset Port : 3.5Ø plug 4-poles
Position of Telephone compatibility Switch : Set to ‘1’
Compatibility switch is located on left side of the base unit.
Alcatel Phones
8028s 8058s
8068s 8078s +
EHS-18
Connection Diagram
Connection Diagram
①EHS Adapter(EHS-26) : SATA connector and 3.5Ø plug to RJ-45(8P8C) and RJ-9(4P4C)
②External ring connector : SATA type
③Headset Port : 3.5Ø plug 4-poles
Position of Telephone compatibility Switch : Set to ‘1’
Compatibility switch is located on left side of the base unit.
Alcatel Phones
8811 +
EHS-26
Allworx EHS Setup guide
Connection Diagram
①EHS Adapter(EHS-21)
②Power cable (RJ-45 to RJ-45) : Cable length : 600mm
③Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
④External Microphone : For ring detection
⑤Telephone cord (RJ-9 to RJ-9) : Cable length : 300mm
Position of Telephone compatibility Switch : Set to ‘1’
Compatibility switch is located on left side of the base unit.
Allworx Phones
IP 9112, 9204,
9212, 9224
Verge 9312/
9308/9304/
9318Ex
+ EHS-21
Avaya EHS Setup guide
Connection Diagram
①: EHS Adapter (EHS-4)
②: Power cable (RJ-45 to RJ-12)
③: Telephone cord (RJ-9 to RJ-9) Cable length : 600mm
④: Telephone cord (RJ-9 to RJ-9) Cable length : 300mm
⑤: External Microphone for ring detection
Position of Telephone compatibility Switch : Set to ‘1’
Compatibility switch is located on left side of the base unit.
Avaya Phones
1408 1416 1608
1616 2410 5410
6224D+M/ 6416D+M
9404 9408 9504
9508 9608 9610
9611 9620 9621
9630 9640 9641
9650 9670 J179
+
EHS-4
Avaya EHS Setup guide
Connection Diagram
①EHS Adapter(EHS-15) : RJ-45 to RJ-12
②Telephone cord : RJ-9 to RJ-9 Cable length : 600mm
Position of Telephone compatibility Switch : Set to ‘1’
Compatibility switch is located on left side of the base unit.
Avaya Phones
2420
4610/4610SW
4620/4620SW
4621/4621SW
4622/4622SW
4625/4625SW
4630/4630SW
5420/5610/5620/5621/5625
+
EHS-15
Avaya EHS Setup guide
Connection Diagram
① EHS Adapter(EHS-25) : USB A-type male to RJ-45 and RJ-9
Position of Telephone compatibility Switch : Set to ‘1’
Compatibility switch is located on left side of the base unit.
Avaya Phones
Avaya 1120E
Avaya 1140E
Avaya 1150E
Avaya 1165E +
EHS-25
Cisco EHS Setup guide
Connection Diagram
①EHS Adapter (EHS-2) : RJ-45 to RJ-12
②Telephone cord (RJ-9 to RJ-9) Cable length : 600mm
Note : Make sure that Electronic Hook switch should be enabled in Cisco Unified Communications
Manager Administration.
Position of Telephone compatibility Switch : Set to ‘2’
Cisco Phones
6945
7942G 7945G
7962G 7965G
7975G
7821/7841/7861
8811/8841/8845
8851/8861/8865
+
EHS-2
Connection Diagram
①: EHS Adapter (EHS-12) : RJ-45(8P8C) and RJ-9(4P4C) to USB A-type Plug
②: USB Port(A-type Female)
Position of Telephone compatibility Switch : Set to ‘1’
Cisco Phones
8851 8961 9951
9971 +
EHS-12
Ericsson-LG EHS Setup guide
Note : Needs Ericsson-LG EHSA Kit
Connection Diagram
①EHS Adapter (EHS-11) : RJ-45(8P8C) to RJ-45(8P8C)
②Telephone cord : RJ-9(4P4C) to RJ-9(4P4C)
③LG EHS Adapter : It is available from Ericsson-LG reseller
Ericsson-LG Phones
LIP-9010 LIP-9020
LIP-9050
EHS-11
+
Connection Diagram
① EHS Adapter (EHS-22) : USB (A-type) to RJ-45(8P8C) and RJ-9(4P4C)
Position of Telephone compatibility Switch : Set to ‘1’
Ericsson-LG Phones
LIP-9071
EHS-22
+
Connection Diagram
①EHS Adapter (EHS-19)
②Power cable : RJ-45(8P8C) to RJ-45(8P8C)
③Telephone cord (RJ-9 to RJ-9) Cable length : 600mm
④JTAG cable
Position of Telephone compatibility Switch : Set to ‘1’
EHS-19
Ericsson-LG Phones
LIP-9010 LIP-9020
LIP-9050 +
Grandstream EHS Setup guide
Connection Diagram
Note : Phones require firmware 1.0.4.23 or higher
①EHS Adapter (EHS-13)
②Power cord : RJ-45 to RJ-45
③Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
④Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
⑤External Microphone (No need) : Not included
Position of Telephone compatibility Switch : Set to ‘1’
EHS-13
Grandstream Phones
GXP2124 GXP2130
GXP2140 GXP2160
GXP2200
GXV3240 GXV3275 +
HTEK EHS Setup guide
Connection Diagram
①: EHS Adapter (EHS-17) : RJ-45 to RJ-12
②: Telephone cord (RJ-9 to RJ-9) Cable length : 600mm
Position of Telephone compatibility Switch : Set to ‘1’
Htek Phones
UC804 /804T /804G
UC806 /806T /806G
UC840 /842 /860 /862
UC913 /923
UC924 926 +
EHS-17
NEC EHS Setup guide
Connection Diagram
①EHS Adapter(EHS-27) : RJ-45 to Double Row Socket (2 x 5)
②Telephone cord (RJ-9 to RJ-9) : Cable length 600mm
NEC
Phones
(DT330 Series)
DTL-12D-1 / DTL-24D-1 / DTL-8LD-1
(DT430 Series)
DTZ-12D-1 / DTZ-24D-1 / DTZ-8LD-1
(DT730 Series)
ITL-12D-1 / ITL-12DG-1 / ITL-12CG-1
ITL-24D-1
(DT830 Series)
ITZ-12D-1 / ITZ-24D-1 / ITZ-8LD-1
(DT830G Series)
ITZ-12DG-1 / ITZ-24DG-1 / ITZ-8LDG-1
+
EHS-27
Position of Telephone compatibility Switch : Set to ‘1’
Enabling Headset on NEC phones
1. Press “Menu”
2. Select 4 AdminSettings>Maintenance
>Connector Mode>select Jabra Headset kit, press OK >press Exit > press Yes restart phone.
3. Press “Menu” > select 3 User Settings>Headset>select 1 Enable > press OK to save setting.
4. Press “Menu” > select 3 User Settings>select ringing. Choose which ringing you require 1.
Phone, 2. Headset, 3. Phone and Headset > press OK to save setting.
5. Connect EHS Adapter to the side 2. Port on the back of the phone.
Panasonic EHS setup guide
Connection Diagram
Panasonic Phones
NT553 NT556
DT543 DT546
HDV230 +
EHS-1
Panasonic Phones
NT543 +
EHS-14
①Panasonic EHS Adapter : RJ-45(8P8C) to 3.5Ø Plug (4 poles for EHS-1, 3 poles for EHS-14 )
②Headset Port (Do not use this port with EHS Adapter at the same)
③EHS Port
④Audio cable : RJ-9(4P4C) to RJ-9(4P4C) : To Handset port
Note : Default Audio cable is RJ-9(4P4C) to RJ-9(4P4C).
The phone doesn’t support both the EHS and 2.5mm headset at the same.
To use the EHS with wireless headset you must disconnect the handset from the phone, plug a RJ-9
cable from the phone to the base unit and the plug the handset into the base unit.
Position of Telephone compatibility Switch : Set to ‘1’
Polycom EHS Setup guide
Connection Diagram for IP320/321/330/331
①Polycom EHS Adapter (EHS-5) : RJ-45(8P8c) to 5-Pin Plug
②Audio cables : RJ-9(4P4C) to 2.5mm Plug (3 poles)
③Headset Port
④EHS Port
Position of Telephone compatibility Switch : Set to ‘1’
Polycom
Phones
IP 320 IP 321
IP 330 IP 331
IP 335 IP 435
IP 450 IP 550
IP 560 IP 650
IP 670
VVX 300 VVX 310
VVX 400 VVX 410
VVX 500 VVX 600
VVX 1500
+
EHS-5
Connection Diagram for VVX series
①Polycom EHS Adapter (EHS-5) : RJ-45(8P8c) to 5-Pin Plug
②Audio cables : RJ-9(4P4C) to RJ-9(4P4C)
③EHS Port
Note 1: Phone must be running SIP application 3.1 or higher and BootROM 4.1.0 or later.
Note 2: Phone must be running SIP application 3.0.2 or higher and BootROM 4.1.0 or later.
Note 3: Phone must be running SIP application 3.1.0 Rev C or higher and BootROM 4.1.0 or later.
Note 4: 2.5mm headset port connector requires Audio cable for IP 320/321/330/331 models
Instruction
Access your Polycom phone menu and change the headset settings to "Jabra Mode" or "Jabra DHSG"
based on the manufacturer's instructions for your specific model. Depending on your phone model, you
may need to complete this step after connecting the EHS adapter. Typically, changing the settings
requires that you access the "Basic," "Preferences," and "Headset" sections in the menu on your phone.
Once "Analog Headset Mode" appears on the screen, use the up and down arrows to select the Jabra
Mode and then choose "Back," "Exit" or "Menu" to return to the main screen.
Position of Telephone compatibility Switch : Set to ‘1’
ShoreTel EHS Setup guide
Connection Diagram
①EHS Adapter(EHS-8)
②Power cable (RJ-45 to RJ-45)
③Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
④Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
⑤External Microphone : For ring detection
ShoreTel Phones
IP212k
IP 230 IP 230g
IP 265
IP 560 IP 560g
IP 565 IP 565g
+ EHS-8
Siemens/Unify EHS Setup guide
Connection Diagram
① EHS Adapter (EHS-3) : RJ-45(8P8C) and RJ-9(4P4C) to RJ-45(8P8C)
Position of Telephone compatibility Switch : Set to ‘1’
Siemens Phones
OpenStage 30/40/60/80
OptiPoint 600 OptiPoint
Base/Adv/Eco
OptPoint 410/420 Std/Adv
+
EHS-3
SNOM EHS Setup guide
Connection Diagram
①EHS Adapter(SNOM) : available from Snom reseller
②Cord : available from Snom reseller
③Cord : available from Snom reseller
④Cord : available from Snom reseller
⑤EHS Gender(EHS-6)
Position of Telephone compatibility Switch : Set to ‘1’
SNOM
Phones
SNOM 300/320/360/370
SNOM 820/821/870 + EHS-6
SNOM EHS
Adaptor
SNOM EHS Setup guide
Connection Diagram
① EHS Adapter(EHS-23) : USB A-type to RJ-45 and RJ-9
Position of Telephone compatibility Switch : Set to ‘1’
SNOM
Phones
SNOM 720/760 +
EHS-23
Connection Diagram
③EHS Adapter(EHS-24) : RJ-45 to RJ-12
④Telephone cord (RJ-9 to RJ-9) : Cable length 600mm
SNOM
Phones
SNOM 300/320/360/370
SNOM 820/821/870 +
EHS-24
Toshiba EHS Setup guide
Connection Diagram
①EHS Adapter(EHS-8)
②Power cable (RJ-45 to RJ-45) : Cable length : 600mm
③Telephone cord (RJ-9 to RJ-9) : Cable length : 600mm
④External Microphone : For ring detection
⑤Telephone cord (RJ-9 to RJ-9) : Cable length : 300mm
Position of Telephone compatibility Switch : Set to ‘1’
EHS-8
Toshiba Phones
IP5022-SD IP5122-SD
IP5122-SDC IP5131-SDL
IP5132-SD
DP5022-SD DP5022-SDM
DP5032-SD DP5122-SD
DP5130-FSDL DP5130-SDL
DP5132-SD
+
Yealink EHS Setup guide
Connection Diagram
①EHS Adapter Yealink (EHS36) : available from Yealink reseller
②Cord : available from Yealink reseller
③Cord : available from Yealink reseller
④Cord : available from Yealink reseller
⑤EHS Gender (EHS-6)
Yealink
Phones
T48S/T46S/T46G
T42S/T42G/T41S
T41P/T40G/T40P
T29G/T27G/T27P +
EHS-6
Yealink EHS Adaptor
Connection Diagram
①: EHS Adapter (EHS-28) : RJ-45(8P8c) and RJ-9(4P4C) to USB A-type Plug
②: USB Port(A-type Female)
Position of Telephone compatibility Switch : Set to ‘1’
Yealink
Phones
T52S +
EHS-28