Table of Contents
Kodak Alaris i1190 User Manual
Displayed below is the user manual for i1190 by Kodak Alaris which is a product in the Scanners category. This manual has pages.
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Copyright (C)2009-2013 D. R. Commander. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
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- Redistributions of source code must ret ain the above copyright notice, this list of conditions and the following
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- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of the libjpeg-turbo Project nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS", AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PAR TICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Safety
User Precautions
• Place the scanner on a sturdy, level work surface capable of supporting 3.2 kg (7 lbs).
• Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use
the scanner and powe r supply indoors in a dry location.
• Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessi ble.
• Be sure the power adapter is securely plugged into the wall outlet. Failure to do so may cause electrical shock or fire.
• Do not damage, knot, cut or modify the power cord. This may cause electrical shock or fire.
• Use only the AC adapter that is supplied with the scanner . Do not use the scanner’s AC adapter with any other product. This
may cause electrical shock or fire.
• Leave sufficient space around the power outlet so it can be easily unplu gged in case of an emergency.
• Do not use the scanner if it becomes inordinately hot, has a strange odor, emits smoke, or makes unfamiliar noises.
Immediately stop the scanner and disconnect the po wer cord from the power outlet. Contact Kodak Alaris Service.
• Do not disassemble or modify the scanner or the AC power adapte r.
• Do not move the scanner with the power cord and interface cable attached. This may cause da mage to the cord/cable.
Remove the power cord from the wall outlet before moving the scanner.
• Follow the Kodak Alaris recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners
displace dust, dirt and debris to another location within the scanner, which may cause the scanner to malfunction.
• Material Safety Data Sheets (MSDS) for chemical products are available on the Kodak Alaris website at:
www.kodakalaris.com/go/msds. When accessing the MSDSs from the website, you will be required to provide the catalog
number of the consumable you want the Material Safety Data Sheet for. See the section entitled, “Supplies and
consumables” later in this guide for supplies and catalog numbers.
• This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflexions at
visual display workplaces this device must not be placed in th e direct field of view.
Environmental information
•The Kodak i1100 Series Scanners are designed to meet worldwide environmental requirements.
• Guidelines are available for the disposal of consumable items that are replaced during maintenance or service; follow local
regulations or contact Kodak Alaris locally for more information.
• Disposal of this equipment may be regulated due to environmental considerations. For disposal or recycling information,
contact your local authorities or, in the USA, visit: www.kodakalaris.com/go/scannerrecycling.
• The product packaging is recyclable.
• Parts are designed for reuse and recycling.
•The Kodak i1100 Series Scanners are Energy Star compliant and are shipped from the factory with the default time set to 15
minutes.
European Union
This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate
facilities for recovery and recycling. Please contact your local Kodak Alaris representative or refer to
www.kodakalaris.com/go/recycle for additional information on the collection and recovery programs available for
this product.
Please consult www .kodakalaris.com/go/REACH for information a bout the presence of substances included on the candidate
list according to article 59(1) of Regulation (EC) No. 1907/2006 (REACH).
Acoustic emission
Maschinenlärminformationsverordnung – 3, GSGV
Der arbeitsplatzbezogene Emissionswert beträgt <70 dB(A).
[Machine Noise Informatio n Ordinance — 3, GSGV
The operator-position noise emission value is <70 dB(A).]
EMC statements
United St ates: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protectio n against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful in terference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be dete rmined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of these measures:
• Reorient or relocate the receiving antenn a.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for additional suggestions.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment. Where shielded interface cables have been provided with the product or specified additional
components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to
ensure compliance with FCC regulation.
Korea: As this equipment has obtained EMC registration for household use, it can be used in an area includi ng residential
areas.
OVERVIEW 1-1
INSTALLATION 2-1
SCANNING 3-1
MAINTENANCE 4-1
TROUBLESHOOTING 5-1
APPENDICES A & B
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1 Overview
Contents Supporting documentation..............................................................1-2
Accessories.....................................................................................1-2
What’s in the box ...........................................................................1-2
Scanner components......................................................................1-3
The Kodak i1100 Series Scanners
are compact document scanners
perfect for personal and desktop
workgroups. All scanner models
include Smart Touch functionality
which allows you to send your
documents to email, print or various
applications with the touch of a
button. The i1100 Series Scanners
also support the optional Kodak A3
Size Flatbed Accessory or Kodak
Legal Size Flatbed Accessory.
All scanners employ proximity
touch technology which allows you to initiate an action (e.g., start
scanning or scroll through Smart Touch options) without actually
pressing the Start/Scroll buttons.
The Kodak i1100 Series Scanners include the following models:
•Kodak i1190/i1190E Scanners — duplex scanners that scan 40
pages per minute at 200 and 300 dpi in black and white, color and
grayscale. You can scan 75 documents at a time and the dual LED
indirect light provides excellent image quality.
The i1190E Scanner has built-in embedded image processing
capabilities, to process images within the scanner electronics, which
reduces the dependency on the PC processor. A lower spec PC can
be used to support the i1190E Scanner.
•Kodak ScanMate i1150 Scanner — duplex scanner that scans 30
pages per minute at 200 and 300 dpi in black and white, color and
grayscale with “burst” capability allowing the first 10 documents to be
processed at 40 pages per minute. The i1150 Scanner allows you to
scan 75 documents at a time and the dual LED indirect light provides
excellent image quality.
NOTE: This User’s Guide provides information and procedures for
Kodak i1100 Series Scanners. The illustrations in this guide
show the Kodak i1190 Scanner; your model may look different.
The information in this guide is for use with all scanners unless
otherwise noted.
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Supporting
documentation In addition to this User’s Guide, the following documentation is also
available:
•Inst allation Guide — provides a step-by-step procedure for installing
the scanner.
•Scanning Setup Guides — the TWAIN Datasource and ISIS Driver
are included with the Kodak i1100 Series Scanners. The Scanning
Setup Guides explain how to use basic image processing features
and is provided on the Installation disk in PDF format.
•Smart To uch User’s Guide — provides informa tion and procedu res
on how to use Smart Touch functionality. The guide is accessible via
the Help menu within the Smart Touch application.
•Reference Guide — provides easy visual steps for cleaning your
scanner. Keep this guide close t o the scanner so you can use it as an
easy reference.
Accessories •Kodak A3 Size Flatbed Accessory — the Kodak A3 Size Flatbed
adds scanning capability for exception documents up to 11 x 17-inch
(A3) size paper. CAT No. 189 4351
•Kodak Legal Size Flatbed Accessory — the Kodak Legal Size
Flatbed adds scanning capability for exception documents up to
Legal / 8.5 x 14 in. / 216 x 356 mm. CAT No. 119 9470
What’s in the box Before you begin open the box and check the contents:
•Kodak i1190E or i1190 Scanner or
Kodak ScanMate i1150 Scanner
• USB 2.0 cable
• Power adapter
• AC plug adapters
• Installation disk
•Printed Reference Guide, English
• Printed Installation Guide
• Miscellaneous flyers
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Scanner components
Front view
1 Input tray — the input tray holds up to the 75 documents for the
i1150 Scanner, and 75 documents for the i1190 and i1190E
Scanners (20 lb./80 g/m2) and can be extended to accommodate
documents up to legal size (14 inches).
2 Side guides — the side guides can be moved in and out to
accommodate the size of the documents you are scanning.
3 Gap release — allows you to manually adjust the space between
the feed roller and separation roller for documents that require
special handling (e.g., documents that are badly torn). When using
the gap release, pull the gap release out to feed sp ecial documents.
When finished, push the gap release back in place.
4 Scanner cover — provides access to internal components such as,
the imaging area and the feed and separation rollers.
5 Ledge — for holding a small reference document.
6 End Stop — can be lifted up when scanning documents for better
document stacking.
7 Output tray — collects the scanned documents. The output tray
can be pulled out and extended to accommodate documents up to
35.56 cm (14 inches) in length.
8 Power button — touch this location to turn on the scanner.
3
4
5
678
1
2
9
10
11
12
13
14
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9 Up and Down Scroll buttons — allows you to select or scroll
through predefined functions or applications by touching the Up or
Down scroll buttons.
10 Start button — starts scanning and launches the selected
application that is associated with the displayed number in the
Operator Control Panel.
11 Indicator light — illuminates or flashes to indicate scanner status.
See Chapter 5, Troubleshooting for more information.
12 Operator Control Panel — displays 1 - 9 and messages. These
numbers correspond to a prede fined function. U or E is displayed if
an error is encountered.
13 Scanner cover release lever — opens the scanner to allow
access to the paper path for cleaning or clearing a document jam.
14 ID-1 card positioning — for scanning one small card (i.e., US
driver’s license or other credit card sized ID cards) in portrait
orientation. There is also an ID-2 card placement position for
scanning one large card (e.g., German ID card issued prior to
November 2010) in landscape orientation (this position is not shown
in the ‘Front view’ illustration).
NOTE: ID cards with embossed characters should be positioned with
embossed side facing up.
Indicates that documents are in the input tray and the
scanner will scan from the input tray.
Indicates that no documents are in the input tray.
If your scanner is connected to an optional Kodak A3 or
Legal Flatbed Accessory, and there are documents in the
input tray, the scanner will scan from the input tray.
If no documen ts are in the inpu t tr ay, the flatbed icon is
highlighted. The document will be scanned from the flatbed if
this option is configured in your scanning application.
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Back view
1 Security lock port — connects a security lock to the scanner. You
can purchase a standard security lock at an office supply store.
Refer to the instructions provided with the security lock for
installation procedures.
2 Power port — connects the power supply to the scanner.
3 USB port — connects the scanner to the PC.
1
2
3
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Inside view
1 Paper present sensor — detect s the presence o f documents in the
input tray.
2 UDDS and IDP sensor — used to detect multifeeds and document
edges.
3 Pre-sep aration pad — pull this p ad out of position when cleaning or
changing the separation roller.
4 Separation roller — provides smooth document feeding and
separation of various sizes, thicknesses and textures of documents.
5 Imaging guides — for optimum image quality, keep the imaging
area clean.
6 Feed roller — provides smooth document feed ing and separation of
various sizes, thicknesses and textures of documents.
7 Feed roller cover — remove this cover when cleaning or replacing
the feed roller.
1
2
3
4
5
6
7
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2 Installation
Contents Installing the scanner......................................................................2-1
Installing the Kodak Driver Software: Windows..........................2-1
Installing the Kodak Driver Software: Linux................................2-2
Installing the Kodak Driver Software: Macintosh .......................2-2
Install the input tray ....................................................................2-2
Connecting the power cord and USB cable................................2-3
‘Waking’ the scanner up..................................................................2-4
Turning the scanner off ..................................................................2-4
Installing the scanner This section provides detailed information of the Installa tion Guide that
is provided with your scanner. Follow these steps in the order they are
provided to install your scanner.
NOTE: If you have already performed all of the steps in the Installation
Guide, skip this section.
Installing the Kodak Driver
Software: Windows
operating systems
1. Insert the Kodak i1100 Series Scanners Installation disk in the disk
drive. The installation program starts automatically.
NOTE: If the disk does not start automatically, open the My
Computer icon on your desktop. Double-click the icon
indicating your disk drive, then double-click on setup.exe.
2. Follow the prompts that are displayed until the installation is
complete.
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Installing the Kodak Driver
Software: Linux operating
systems
Linux drivers can be found on the Kodak Alaris website. Visit
www.kodakalaris.com/go/IMsupport to obtain the most recent Linux
drivers and installation procedures.
Install the driver software before connecting the scanner to your PC.
NOTES:
• Depending on the operating system you are installing on (Ubuntu,
Fedora, or SUSE) the installation procedures may be slightly
different.
•Kodak Scanner software requires QT3. Verify that your system has
these installed (e.g., Fedora: Applications>Add/Remove
Software).
• You must be a super user to install the software.
Installing the Kodak Driver
Software: Macintosh
operating systems
Macintosh drivers can be found on the Kodak Alaris website. Visit
www.kodakalaris.com/go/IMsupport to obtain the most recent
Macintosh drivers and installation procedures.
Install the driver software before connecting the scanner to your PC.
NOTE: Depending on the operating system you are installing on (10.8,
10.9, 10.10) the inst allation p rocedures may be slightly dif feren t.
Installing the input tray Install the input tray as shown below:
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Connecting the power
adapter and USB cable When the drivers have been installed, connect the power adapter and
USB cable to the scanner. Refer to the illustration below for making
proper connections. Make sure the power outlet is located within 1.52
metres (5 feet) of the scanner and is easily accessible.
1. Select the appropriate AC plug adapter for your region from the
supply of plug adapters packed with your scanner.
2. Attach the correct AC plug adapter to the power adapter and insert
the power adapter into the wall outlet.
3. Plug the power adapter into the power port on the scanner.
4. Attach the USB cable to the scanner USB port, located on the back
of the scanner.
2-4 A-61816 January 2016
5. Attach the other end of the USB cable to the proper USB port on
your PC. Your scanner will automatically power up and be ready to
use.
‘Waking up’ the scanner If the scanner is not already powered on, touch any button on the
scanner (i.e., Up, Down, Start or Power).
Turning the scanner off To turn the scanner off, touch the power button for 1 second.
NOTE: The Power Off energy saver feature will also turn the scanner
off af ter an extended period of time afte r the scanner is in power
saver mode. The default is 15 minutes, however, you can
configure this period of time via your scanning application. Valid
values are 1-240 minutes.
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3Scanning
Contents Getting your scanner ready to scan................................................3-1
Getting your documents ready to scan ...........................................3-2
Scanning with Smart Touch ............................................................3-4
Getting your scanner
ready to scan 1. Be sure the scanner is on and ready to scan (Power button will be
green and constant).
2. Adjust the side guides (by sliding them in or out) to accommodate
the size of documents you are scanning.
3-2 A-61816 January 2016
3. If necessary, adjust the input and output trays to accommodate your
scanning needs. The output tray can be extended to accommodate
documents up to 35.56 cm (14 inches) in length. An end stop is
available to accommodate document stacking. Lift this end stop as
needed for scanning documents up to A4 (11.7 inches).
NOTE: Keep the end stop down when scanning documents longer
than A4 (11.7 inches).
NOTE: When scanning small documents (e.g., credit cards, US
driver’s license, etc.), the document must be fed through
the scanner in portrait orientation.
Getting your
documents ready to
scan
1. Standard paper size documents feed easily through the scanner.
When organizing your documents for scanning, stack the
documents so the lead edges are aligned and centered in the input
tray. This allows the feeder to introduce documents into the scanner
one at a time.
2. Remove all staples and paper clips before scanning. Staples and
paper clips on documents may damage the scanner and
documents.
3. All inks and correction fluids on the paper must be dry before
scanning is started.
4. Place the document s you want to scan in the input tray. Be sure the
front side of your document(s) is positioned against the input tray
and the top of the document(s) is inserted into the input tray first.
Input tray
extension for
long documents
Output tray
extension and
end stop
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5. If you are scanning small documents such as a driver’s license or
credit card, they should be scanned one at a time (in portrait
orientation) or in a batch with larger documen ts. Be sure to scan the
small document in portrait orient ation. When in a batch, you need to
place the small document first in the batch.
Smart Touch — the Smart Touch application may have been installed
when you installed the Kodak Driver Software. Kodak Alaris provides
Smart Touch functionality which allows you to quickly and easily
perform common scanning tasks; such as:
• create a searchable PDF of a printed report
• scan, fax/print an invoice
• scan a photo to add to a presentation
The following predefined task shortcuts are available. You can modify
and rename any of the shortcuts to create your own custom tasks. You
can also preview and easily edit images (zoom, pan, rotate, crop, and
much more) before they are sent to their destination.
Color PDF — scans a color document(s) and saves it as a PDF file.
Black and White PDF — scans a document(s) and saves it as a black
and white PDF file.
Black and White RTF — scans a black and white document that can
be opened using a word processing application. The document will be
saved as a RTF file.
Color JPEG — scans a color photograph(s) and saves it as a JPG file.
Black and White Single-page TIFF — scans a black and white
document and saves the images to individual single-page TIFF files.
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Black and White Multi-page TIFF — scans a black and white
document and saves all of the images in a multi-page TIFF file.
E-mail Black and White PDF — scans a document(s) and sends a
black and white PDF to an email recipient.
Custom Color PDF — scans the document and launches the Smart
Touch Editing window. When you have finished editing the image and
clicked Done, the image will be displayed as a PDF file.
Custom Color File(s) — allows you to setup the scanner settings
before the document is scanned. The document will be saved as a
color JPG file.
In addition to Smart Touch, Kodak Capture Pro Software Limited
Edition is included with your scanner.
Kodak Capture Pro Limited Edition — quickly scan and process
information ‘out of the box’ with this easy to use application. You can
capture, edit and output anything from single documents to larger
batches. Capture Pro Limited Edition is ideal for individuals or
workgroup users managing entry-level documents or single-batch
scanning.
Scanning with Smart
Touch If you installed the Smart Touch application, the following steps are an
example of creating a Black and White PDF using Smart Touch. For
more information about Smart Touch, see the User’s Guide for Smart
Touch that is accessible via the Help menu within the Smart Touch
application.
1. Press the Scroll button until number 2 is displayed in the function
window. You may scroll up or down to the desired function
depending on which Scroll button is used.
2. Press the Start button.
The document will be scanned and the resultin g image will be placed
in the Output folder in the Smart Touch directory under “My
Documents”.
NOTE: If you have a Kodak ScanMate i1150 Scanner and you are
scanning 10 documents or less, your scanner will scan these
documents at 40 pages a minutes (burst mode). Anything over
10 documents, the scanner will scan the first 10 pages at 40
pages per minute and the balance of the documents will be
scanned at 25 pages per minute.
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4 Maintenance
Contents Opening the scanner cover.............................................................4-1
Cleaning procedures.......................................................................4-2
Cleaning the rollers ...................................................................4-2
Cleaning the separation roller ....................................................4-3
Cleaning the feed rollers ............................................................4-5
Cleaning the imaging area .........................................................4-8
Running a transport cleaning sheet............................................4-8
Replacement procedures ...............................................................4-9
Replacing the separation roller...................................................4-9
Replacing the pre-separation pad ............................................4-10
Replacing the feed roller........................................................... 4-11
Supplies and consumables ..........................................................4-12
Opening the scanner
cover 1. Pull the scanner cover release lever to release and open the
scanner cover.
2. When you finish cleaning the scanner or replacing a part, close the
scanner cover.
4-2 A-61816 January 2016
Cleaning procedures Your scanner needs to be cleaned periodically. If your documents do
not feed easily, if several documents feed at the same time o r if streaks
appear on your images, it is time to clean your scanner. The section
entitled, “Supplies and consumables” at the end of this chapter
provides a listing of the supplies required to clean your scanner.
IMPORTANT: Only use cleaners such as those recommended by
Kodak Alaris. Do not use household cleaners.
Allow surfaces to cool to ambient temperature before
use. Do not use cleaners on hot surfaces.
Use adequate ventilation. Do not use cleaners in
confined areas.
NOTES:
• Before cleaning, disconnect the electrical power.
• Wash your hands with soap and water after performing maintenance
procedures.
Cleaning the rollers 1. Open the scanner cover.
2. With a roller cleaning pad, wipe the feed rollers from side to side.
Rotate the feed rollers to clean the entire surface.
IMPORTANT: The roller cleaning pad contains sodium lauryl ether
sulfate which can cause eye irrit ation. Refer to the MSDS
for more information.
3. Dry the rollers with a lint-free cloth.
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Cleaning the separation
roller The separation roller should be removed from the scanner for best
cleaning results.
1. Remove the pre-separat ion pad by grasping it and pulling it straight
out.
2. Grasp the separation roller and pull it straight out.
3. Wipe the separation roller tires with a roller cleaning pad.
4. Inspect the separation roller.
If the separation roller tires show signs of wear or damage, replace
it. See “Replacement procedures” for more information.
4-4 A-61816 January 2016
5. Insert the separation roller by aligning the tab with the slot and
snapping it into position.
6. Re-install the pre-sep aration p ad by aligning the slot s with the holes
on the pre-separation pad and snapping it into place.
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Cleaning the feed rollers 1. Remove the input tray.
2. Grasp the top edge of the feed roller cover and lift it out of position.
NOTE: Be careful not to damage the paper present sensor when
removing or cleaning around the feed roller.
3. Remove the top roller.
4-6 A-61816 January 2016
4. Rotate the lower feed roller so the pin is positioned with the open
slot,
then lift the roller out of position.
5. Wipe the top and lower feed roller tires with a roller cleaning pad.
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6. Inspect the feed rollers.
If the feed roller tires show signs of wear or damage, replace the
feed roller . See the “Replacement procedures” for more information.
7. Reinstall the lower feed roller by aligning the pin with the open slot
and fitting it into position. Be sure the gears are aligned and it snap s
into place.
8. Reinstall the top feed roller.
9. Reinstall the feed roller cover by aligning the bottom edge of the
cover with the scanner and pushing it back into position until it
snaps into place.
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Cleaning the imaging area 1. Wipe the upper and lower imaging area using a Brillianze Deta iler
wipe (Step 1) or Staticide wipe. Be careful not to scratch the
imaging area when cleaning.
IMPORTANT: St aticide wipes cont ain isoprop anol which can cause eye
irritation and dry skin. Wash your hands with soap and
water after performing maintenance procedures. Refer to
the MSDS for more information.
2. Wipe the upper and lower imaging area again using a Brillianize
wipe (S tep 2) or an almost dry Staticide wipe to remove any streaks.
3. When finished, close the scanner cover.
Running a transport
cleaning sheet In addition to regular cleaning procedures, you can run a transport
cleaning sheet. Transport cleaning sheets are available for purchase.
See the section entitled, “Supplies and Consumables” later in this
chapter for more information.
1. Remove the wrapping from the Transport Cleaning Sheet.
2. Adjust the side guides to fit the cleaning sheet.
3. Place a transport cleaning sheet in the input tray (adhesive side
facing you) in portrait orientation.
4. Using your scanning application, scan the transport cleaning sheet.
5. After the transport cleaning sheet is scanned, turn it over (adhesive
side facing the input tray) and scan it again.
6. Open the scanner cover and wipe the imaging area with a lint-free
cloth.
7. Close the scanner cover.
8. Check your image quality.
9. If necessary, repeat this procedure until all residue is removed from
the rollers.
NOTE: When a transport cleaning sheet gets very dirty, discard it and
use a new one.
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Replacement
procedures Kodak Scanners use replaceable feed roller modules that can feed a
wide range of document types, sizes and thicknesses. Module life and
performance will vary based on the customer’s document set, the
frequency of cleaning the paper path and tires, and following the
recommended schedule for changing the module. The nominal feed
roller module life is approximately 200,000 pages. Usage figures are
not guaranteed. Customer-operating environment s, document type, the
condition of documents being scanned, and not following the
recommended cleaning and replacement procedures, can cause the
life of the consumables to vary. Change the feed roller module if you
notice an increase in multiple feeds, stopp ages, or a decrease in feeder
performance that is not resolved by following the cleaning procedures.
NOTES:
• Before replacing parts, disconnect the electrical power.
• Certain paper types (such as carbonless paper or newsprint), failure
to clean regularly, and/or use of non-recommended cleaning solvent s
can shorten roller life.
Replacing the separation
roller 1. Remove the pre-separation pad by grasping it and pulling it out of
position.
2. Remove the separation roller.
3. Install the new separation roller by aligning the tab with the slot and
snapping it into position.
4. Re-install the pre-sep aration p ad by aligning the slot s with the holes
on the pre-separation pad and snapping it into place.
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Replacing the pre-
separation pad 1. Remove the pre-separation pad by grasping it and pulling it out of
position.
2. Discard the worn pre-separation pad.
3. Install the new pre-separation pad by aligning the slots with the
holes on the pre-separation pad and snapping it into place.
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Replacing the feed roller 1. Remove the input tray.
1. Pull on the edge of the feed roller cover and lift it out of position.
NOTE: Be careful not to damage the paper present sensor when
removing or cleaning around the feed roller.
2. Remove the top roller.
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3. Rotate the lower feed roller so the pin is positioned with the open
slot, then lift the roller out of position.
4. Install a new lower feed roller and top feed roller by aligning the pins
with the open slots and fitting each roller into position. Be sure the
gears are aligned and the roller snaps into place.
A-61816 January 2016 4-13
5. Reinstall the feed roller cover by aligning the bottom edge of the
cover with the scanner and pushing it back into position until it
snaps into place.
Supplies and
consumables Contact your scanner supplier to order supplies.
NOTES:
• Items and catalog numbers are subject to change.
• Staticide wipes are not available in all countries.
Description CAT No.
Kodak Feed Roller Kit 175 6360
Kodak Digital Science Roller Cleaning Pads (qty 24) 853 5981
Kodak Digital Science Transport Cleaning Sheets (qty 50) 169 0783
Staticide Wipes for Kodak Scanners (q ty 6 boxes of 24) 896 5519
Brillianize Detailer Wipes / for Kodak Scanners 826 6488
Kodak Legal Size Flatbed Accessory 119 9470
Kodak A3 Size Flatbed Accessory 189 4351
A-61816 January 2016 5-1
5 Troubleshooting
Contents Problem solving ..............................................................................5-1
Indicator lights.................................................................................5-2
Contacting Service..........................................................................5-2
Problem solving Occasionally you may encounter a situation with your scanner where it
may not function properly. Use the chart below as a guide to check
possible solutions to help you resolve the situation before calling
Technical Support.
Problem Possible Solution
Documents are jamming or multiple
documents are feeding Make sure that:
• the side guides are adjusted for the width of the documents you are
scanning.
• the output tray is adjusted for the length of the documents you are
scanning.
• all documents meet the specifications for size, weight and type as
outlined in Appendix A, Specifications.
• the scanner and tires are clean.
• the feed roller is installed prope rly an d se cu re ly in plac e. See th e
procedures in Chapter 4, Maintenance.
To remove a document jam:
IMPORTANT: Do not pull the jammed document out of th e scanner;
open the scanner cover first.
• Open the scanner cover.
• Remove any jammed document(s) from inside the scanner.
• Close the scanner cover and resume scanning.
5-2 A-61816 January 2016
Indicator lights Steady green: the scanner is ready or scanning.
Flashing green: scanner initialization is in process.
Steady red: indicates a scanner error which will be displayed on the
operator control p anel, such as a documen t jam. If the error is not user-
correctable, you may need to power-cycle the scanner. If the problem
persists, call Service.
Contacting Service 1. Visit www.kodakalaris.com/go/IMsupport to obtain the most current
phone number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Software application you are using.
Problem Possible Solution
Scanner will not scan/feed documents Make sure that:
• the power adapter is plu gged securely into the back of scanner and the
wall outlet.
• the wall outlet is not defective (call a licensed electrician).
• the PC was restarted after installing the software.
• document(s) is making conta ct with the feed rollers and the paper
present sensor.
No images are being displayed • If you are scanning one-sided docum ents, be sure th e side you want to
scan is facing the input tray (n ot facing you) . For more information, see
the section entitled, “Getting your documents ready to scan” in Chapter
3, Scanning.
Images are not being cropped correctly • If the cropping options are enabled, Automatically Detect and
Straighten or Automatically Detect and your images are not being
cropped corr ectly, clean the imaging area. See the section entitled,
“Cleaning the imaging area” in Chap te r 4, Maintenance.
Roller marks appear on the document
after scan ning Clean the rollers. See the procedures in Chapter 4, Maintenance.
Images have black background bleed-
through When scanning translucent documents, black bleed-through may be
displayed on the image. To minimize this, adjust the Contrast value or
select Draft (Fixed) in TWAIN or Fixed Processing in ISIS to improve
the image.
Red, green or blue streaks are running
through a color photo The scanner is dirty and needs to be cleaned. Refer to the “Cleaning
procedures” in Chapter 4, Maintenance.
Scanner is running slow • Your PC may not meet the minimum requirements for the scanner.
• The scanner is rated and designed to operate with USB 2.0, but will
function in a USB 1.1 port. If you are using a USB 1.1 connection,
update your connection to USB 2.0.
A-61816 January 2016 A-1
Appendix A Specifications
This appendix provides scanner specifications and system
requirements.
Scanner Type/Speed
(throughput speeds may vary
depending on driver,
application software, operating
system and PC)
Kodak ScanMate i1150 Scanner — a duplex scanner that scans 30 pages per
minute at 200 and 300 dpi in black and white, color and grayscale with “burst”
capability allowing the first 10 documents to be processed at 40 pages per
minute.
Kodak i1190/i1190E Scanners — a duplex scanner that scans 40 pages per
minute at 200 and 300 dpi in black and white, color and grayscale.
Scanning Technology Dual LED indirect
Grayscale output bit depth is 256 levels (8-bit)
Color capture bit depth is 48 bits (16 x 3)
Color output bit depth is 24 bits (8 x 3)
Optical Resolution 600 dpi
Output Resolutions 100, 150, 200, 240, 250, 300, 400, 500, 600 and 1200 dpi
File Format Output Single- and multi-page TIFF, JPEG, RTF, BMP, PDF and searchable PDF
Minimum Document Size 63.5 x 50 mm (2.5 x 2 in.) - must be fed in the scanner in portrait orientation
Maximum Documen t Size 216 x 356 mm (8.5 x 14 in.)
Long Document mode: 3 m (118.1 in.)
Paper Weight 34 g/m2 to 413 g/m2 (9 to 110 lbs.)
ID card thickness up to 1.25 mm (0.05 in.)
ADF Capacity Handles small documents such as ID cards, embossed cards and
insurance cards. The input tray holds 75 sheets (i1150Scanner) or 75
sheets
Recommended Daily
Volume i1150 Scanner - 3000 pages per day
i1190/i1190E Scanner - 5000 pages per day
Illumination LED
Document Sensing Ultrasonic (for Multifeed)
Intelligent Document Protection
Adapter Electrical Rating Input: 100 - 240 Vac (international), 50/60 Hz, 0.9A Max.
Output: DC 24 V 1.5 A
Scanner Dimensions Height: 246 mm / 9.7 in. (not including input tray)
Width: 330 mm / 13 in.
Depth: 162 mm / 6.3 in. (not including input tray an d output tray)
Scanner Weight 3.2 kg (7 lbs)
Host Connection USB 2.0
Operating Temperature 15°C to 35°C (59 to 95°F)
Operating Humidity 15 to 85% RH
Environmental Factors Energy Star qualified scanners
A-2 A-61816 January 2016
System requirements Following is the recommended system configuration to run the Kodak
i1100 Series Scanners:
Kodak i1190 Scanner, Kodak i1190E and Kodak ScanMate i1150
• Intel Core2 Duo, CPU E8200 @2.66 GHz with 4 GB
All Scanner models
•Mac: Intel Core i7 2Processor @ 2.0 GHz quad core; 4 GB RAM,
USB 2.0
Supported operating systems:
- Microsoft Windows Vi sta (32-bit and 64-bit) with SP1
- Microsoft Windows 7 (32-bit and 64-bit) with SP1
- Microsoft Windows 8/8.1 (32-bit and 64-bit)
- Microsoft Windows 10 (32-bit and 64-bit)
- Microsoft Windows 2008 Server x64 Edition
- Microsoft Windows 2012 Server
- Linux Ubuntu 14.04
- Macintosh 10.8, 10.9 and 10.10
Included Drivers:
• Windows operating systems: TWAIN, ISIS, WIA
•Linux distributions: TWAIN and SANE
• Macintosh distributions: TWAIN
Power Consumption -
Scanner Off mode: < 0.5 watt
Running: < 35 watts
Idle: < 8 watts
Energy Star < 2.5 watts
Acoustic Noise
(Sound Pressure level) Operating: less than 64 dB(A)
Idle mode: less than 40 dB(A)
Bundled Software Windows: TW AIN, ISIS, WIA drivers; Smart Touch; Kodak Capture Pro Software
Limited Edition; Kodak Capture Pro Software Trial Edition
LINUX: SANE and TWAIN Drivers (available via web download
MAC: NEWSOFT PRESTO! PAGEMANAGER; NEWSOFT PRESTO! BizCard
XPRESS; TWAIN driver (available via web download only)
A-61816 January 2016 B-1
Appendix B Warranty - US and Canada only
Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest
performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
Limited Warranty for Kodak Scanners
Kodak Alaris Inc. provides the following Limited Warranty on Kodak Scann ers (excluding spare parts and consumables)
distributed by Kodak Alaris or through Kodak Alaris’ authorized distribution channels:
Kodak Alaris Inc. warrants that a Kodak Scanner, from the time of sale through the Limited Warranty period applicable to the
Product, will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the
particular Kodak Scanner.
All Kodak Scanners are subject to the Warranty Exclusions described below. A Kodak Scanner found to be defective or which
does not conform to the product specifications will be repaired or replaced with new or refurbish ed product at Kodak Alaris’
option.
Purchasers may determine the applicable Limited Wa rranty period for the Kodak Scanners purchased by visiting
www.kodakalaris.com/go/disupport or by reviewing the Limited Warranty Summary Card enclosed with the Kodak Scanner.
Proof of purchase is require d to demonstrate eligibility for warranty service.
Warranty exclusions
Kodak Alaris’ Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase,
caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship
the Scanner back to Kodak Alaris for warranty service in accordance with Kodak Alaris’ then current Packaging and Shipping
Guidelines, including failure to re place the shipping restraint prior to shipping, or by a failure to remove the shipping restraint
prior to use; (b) resulting from the user’s installation, system integration, programming, re-installation of user operating systems
or applications software, systems engineering, relocation, reconstruction of data, or removal of the product or any component
(including breakage of a connector, cover, glass, pins, trays or seal); (c) from service, modification or repair not performed by
Kodak Alaris or a service provider authori zed by Kodak Alaris or by tampering, use of counterfeit or other non-Kodak Alaris
components, assemblies, accessories, or modules; (d) by misuse, unreasonable handling or maintenance, mistreatment,
operator error , failure to provide proper supervision or maintenance, including use of cleaning products or other accessories not
approved by Kodak Alaris or use in contravention of recommended proced ures or specifications; (e) by environmental
conditions (such as excessive heat or other unsuitable physical operati ng environment), corrosion, staining, electrical work
external to the product or failure to provide electro-static discharge (ESD) protection; (f) by failure to install firmware updates or
releases available for the product and (g) by such other supplemental exclusions publi shed from time to time online at
www.kodakalaris.com/go/disupport.
Kodak Alaris provides no Limited Warranty for products purchased from countri es other than th e United State and Canada.
Purchasers of products from foreign distribution channels must seek warranty coverage, if any, through the original source of
purchase.
Kodak Alaris provides no Limited Wa rranty for products that are purchased as part of a third party manufacturer’s product,
computer system or other electronic device.
Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s
product or system.
The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty
(30) days, whichever is longer.
Installation Warning and Disclaimer
KODAK ALARIS WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING
FROM THE SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS
OF THE CAUSE. SUCH DAMAGES FOR WHICH KODAK ALARIS WILL NOT BE RES PONSIBLE, INCLUDE, BUT ARE NOT
LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSS OF DATA, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT,
COST OF ANY SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH
DAMAGES.
If there is any conflict between other sections of this appendix and the Limited Warranty, the terms of the Limited Warranty
prevail.
B-2 A-61816 January 2016
How to obtain Limited Warranty service
Kodak Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s
Guide will answer most of the technical questions the end user might have regarding proper installation, operation and
maintenance of the product. However, should additional technical support be required, you may visit our website at:
www.kodakalaris.com/go/disupport or contac t: Kod ak Alari s’ Re spon se Cen te r: (800) 822-1414
The Response Center is available Monday – Friday (excluding Kodak Alaris holidays) 8 a.m. to 5 p.m. EST.
Before placing the call, the eligible purchase r should have the Kodak Scanner model numbe r, part number, serial number and
proof of purchase available. The eligible purchaser should also be prepared to provide a description of the problem.
Response Center personnel will assist the end user in resolving the problem over the phone. The end user may be asked to run
some simple, self-diagnostic tests and report the resulting status and error code messages. This will assist the Response
Center in determining if the problem is the Kodak Scanner or ano ther component and if the problem can be resolved over the
phone. If the Response Center determines a ha rdware problem exists that is covered either under the Limited Warranty or a
purchased Maintenance Agreement, a Return Material Authorization Number (RMA) will be assigned as need ed, a service
request will be initiated and repair or replacement procedures will follow.
Packaging and shipping guidelines
Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage.
Failure to do so will void the Kodak Scanner warranty. Kodak Alaris advises the purchaser to keep the original box and packing
materials for storing or shipping. Kodak Alaris is not responsible for issues related to shipping damage . The purchaser must
return only the Kodak Scanner. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e. adapters, cables,
software, manuals, etc.). Kodak Alaris accepts no responsibility for these items and they will not be returned with the repaired or
replacement Kodak Scanner. All products should be returned to Kodak Alaris in the original shipping container, or an authorized
packaging box for the units being returned. Purchaser must install the shipping restraint before the Kodak Scanner is shipped.
When the original packaging is not availab le, contact Kodak Alaris’ Respon se Center at (800) 822-1 414 for part numbers and
replacement packaging ordering information.
Return procedure
Eligible purchasers seeking services for Kodak Scanners covered under th is Limited Warranty must obtain a Return Material
Authorization number (“RMA”) by calling (800) 822-1414 and within ten (10) business days from the date of is suance of the
RMA must return the Kodak Scanner to th e address designated in the RMA at the end user’s own expense and risk, in
compliance with Kodak Alaris’ current Packaging and Ship ping Guidelines.
Any defective products or parts replaced by Kodak Alaris become the property of Kodak Alaris.
Customer responsibility
BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY,
INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, THE END
USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST. KODAK ALARIS IS, WITHOUT
LIMITATION, NOT RESPONSIBLE FOR LOST OR DAMAGED DATA OR FILES.
Warranty Service descriptions
Kodak Alaris offers a range of service programs to support its Limited W arranty and to assist with the use and care of the Kodak
Scanner (“Service Methods”). A Kodak Scanner represents an important investment. Kodak Scanners provide the productivity
needed to stay competitive. The sudden loss of this productivity, even temporarily, could seriously affect the ability to meet
commitments. Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help alleviate these
problems, Kodak Alaris may use one of the service methods listed below, dep ending upon product type, in providing service
under its Limited W arranty.
Included with selected Kodak Scanners is a Limited Warranty Registration card and a Limited Warranty Summary card. The
Limited Warranty Summary card is specific by model. The Limited Warranty Summary card contains important warranty
information, including th e model number and the Limited Warranty. Refer to the Limited Warranty Summary card to determine
the available Service Methods applicable to the particular Kodak Scanner.
If the Limited Warranty Registration card or Limited Warranty Summary card cannot be located, additional information may be
obtained about the product, including updated warranty and service program information and restrictions, online at
www.kodakalaris.com/go/disupport.
To avoid service delays, Kodak Alaris urges end users to complete and return the enclosed Limited W arranty Registration Card
at the first opportunity. If you cannot locate the Limited Warranty Registration card, you may register online at
www.kodakalaris.com/go/disupport.
Kodak Alaris also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak
Scanner.
Kodak Alaris is committed to providing its customers with quality, performance, reliability and service under the Limited
Warranty.
A-61816 January 2016 B-3
We expect to have a supply of spare parts and consumables for at least 5 years after product manufacture has been
discontinued.
On-site service
For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and
logged. A Kodak Alaris Field Engineer will be dispatched to the product location to perform repair service if the product is
located within the contiguous forty-ei ght (4 8) United Sta tes, in certain areas of Alaska and Hawaii, and if there are no security,
safety or physical requirements that would restrict the Field Engineer’s access to the scanner. For additional information on
service areas, visit our website at: www.kodakalaris.com/go/docimaging. On-Site Service will be provided between the hours of
8 a.m. and 5 p.m. local time, Monday through Friday (excluding Kodak Alaris holidays).
Advanced Unit Replacement (AUR)
AUR may be one of the easiest and most comprehensive service offerings in the industry. In the unlikely event of a product
defect, for eligible purchasers of certain Kodak Scanners, Kodak Alaris will replace that product within two business days.
The AUR provides advance replacement on specific fail ed or broken Kodak Scanner. To be eligible to take advantage of the
AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card
deposit to secure the replacement product. The RMA numbe r sho uld be kept in th e event that the status of the replacement
product needs to be checked. The eligible purchaser will be asked for the address where the replacement prod uct is to be
shipped. The eligible purchaser will also be faxed packing and shipping instructions for the malfunctioning product. The eligible
purchaser will then receive a replace me nt product within 2 business days after the service call initiation and Kodak Alaris’
receipt of the signed agreement. The malfu nctioning product must be received by Kodak Alaris within ten (10) days of the end
user’s receipt of the replacement product or the end user’s credit card will be charged the list price of the replacement product.
Shipment of replacement Imaging Product wil l be made at Kodak Alaris’ expense and choice of freight carrier. Shipments not
made under Kodak Alaris’ direction s and choice of freight carrier may void the Limited Warranty.
Before the product is returned to Kodak Alaris, be sure to remove all options and accessories (which include power cord,
documentation, etc.) that are not covered by the Limited Warranty. The box and packaging in which the replacement product
was shipped must be used to return the malfunctionin g product. If the malfunctioning product is not returned in the box and
packaging in which the replacement product was shipped the Limited Warranty may be voided. The Return Material
Authorization Number (“RMA”) must be clearly marked on the outside of the box to ensure proper receipt and credit of the
defective product.
Depot service
If the Kodak Scanner is not eligible for AUR or On-Site Service, an eligible purchaser may utilize our Depot Repair Service. The
eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center. Product must be shipped
at the eligible purchaser’s risk and expense to the repair center. Before the product is returned to the repair center, be sure to
remove all options and accessories (which include power cord, documentation, etc.) not covered by the Limited W a rranty. All
products should be returned to Kodak Alaris in the original shipping container, or in a recommended packing box. The Kodak
Scanner must have the shipping restraint installed before it is shipped. When the original packaging is not available, contact
Kodak Alaris’ Response Center at (800) 822-1414, for ordering information. Eligible purchasers seeking services for Kodak
Scanners must obtain a Return Material Authorization number (“RMA”) by calling (800) 822-1414, and within ten (10) business
days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in th e RMA at the end
user’s own expense and risk. The Return Material Authorization Number (“RMA”) must be clearly marked on the outside of the
box to ensure proper receipt and credit of the defective product.
Upon receipt of the product, the repair center will repair product within ten (10) business days. The repaired product will be
shipped back two-day express mail at no expense to the eligible purchaser.
Important restrictions
Eligibility: The Advance Exchange Program and the Depot Service are availab le to elig ible purchasers in the fifty (50) United
States, and On-Site Service is available in the contiguous forty-eight (48) states and in certain areas of Alaska and Hawaii for
products purchased from authorized distributors of Kodak Alar is. The Kodak Scanner will be ineligible for any service under
warranty if the product falls under any of Kodak Alaris’ then-current Warranty Exclusions, including a purchaser’s failure to
return defective products to Kodak Alaris in compliance with Kodak Alaris’ then current Packaging and Shipping Gu idelines.
Persons are only considered “eligible purchasers” or “end users” if they originally purchased the Kodak Scann er for their own
personal or business use, and not for resale.
Consumables: Consumables are items that wear out under normal use and must be replaced by the end user as needed.
Consumables, supplies, other expendable items and those items identified as being the user’s responsibility in the User’ s Guide
are not covered under the Limited Warranty.
Any defective products or parts replaced by Kodak Alaris become the property of Kodak Alaris.
B-4 A-61816 January 2016
Contacting Kodak Alaris
For Information on Kodak Scanners:
Website: www.kodakalaris.com/go/docimaging
For U.S. Service, Repair and Technical Assistance by Telephone:
Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak Alaris holidays.
Phone: (800) 822-1414
For Technical Documentation and FAQ’s available 24 hours a day:
Website: www.kodakalaris.com/go/docimaging
For Service Program Information
Website: www.kodakalaris.com
Phone: (800) 822-1414
