Kodak Alaris Ngenuity 9090DB User Manual
Displayed below is the user manual for Ngenuity 9090DB by Kodak Alaris which is a product in the Scanners category. This manual has pages.
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Your new Kodak Ngenuity Series Scanner is built to deliver
real-world productivity advantages and allows you to benefit
from Kodak’s capture platform — scanner, software, service and
support. Now you can proactively extend your initial warranty,
protect your investment and help ensure ongoing productivity
with a Kodak Care Kit from Kodak Service & Support.
You can upgrade your warranty to provide on-site service for 1,
2 or 3 years now, protecting your budget from price increases
and surprise repair bills. Obtaining a Care Kit helps ensure
continuous, world-class service from Kodak. When you’re
covered, you can call at the first hint of trouble instead of
waiting for a full-blown problem to shut down your scanning
operation. Plus, your operators can call for help without having
to get approval or requesting a purchase order. Care Kits are
service agreements delivering comprehensive options for
greater peace of mind for information-dependent businesses.
Select the coverage you need in a Care Kit
You can select the length of coverage and response time
needed for your Kodak Ngenuity Series Scanner to enhance,
extend or upgrade your warranty. Note: These Care Kits can
also be purchased for Ngenuity Scanners sold under the
Böwe Bell + Howell name.
Service includes:
> Situation update within one hour of your initial call
> Fast problem assessment and scheduling of a visit by a
Field Engineer
> Four hour on-site response times within a 100-mile radius
of specified cities
> All labor, repair parts and travel included
> Unlimited service calls
> Priority response time, plus an automated escalation
process when necessary
> Help desk expertise, oering over-the-phone or online
resolution for many hardware and software issues
> Full inspection and cleaning of equipment to spot and
troubleshoot potential problems before they develop
Kodak Care Kits for
Kodak Ngenuity Series Scanners
Protect your investment, help ensure your productivity
See back for Care Kit options for your
Ngenuity Series Scanner
©Kodak, 2010. Kodak and Ngenuity are trademarks of Kodak.
Subject to technical change without notice.
A-8084 Printed in USA 08/10
Printed using Kodak Technologies.
Eastman Kodak Company
343 State Street
Rochester, NY 14650 USA
1-800-944-6171
Kodak Canada, Inc.
Toronto, Ontario
M9R 0A1
1-800-465-6325
Kodak Service & Support delivers more
> Over 1,100 badged, highly trained, certified professional Field Engineers — no subcontractors
> Strategically located parts depots across the U.S and Canada to ensure timely access for repairs
> One call does it all, from installation to break/fix and beyond
> Valuable support services, including installation, training, relocation, data conversion and others
> Award-winning, customer approved service with 98% of customer responding rating us as
good/very good/excellent*
Kodak Service & Support Care Kit options for Kodak Ngenuity Series Scanners**
CAT No. Service Type Description
Kodak Ngenuity 9090DB
842 5563 Kodak Care Kit 1-Year Extended Warranty Provides 1-year on-site service, 4HR Response, 1 Periodic Maintenance
100 0181 Kodak Care Kit 2-Year Extended Warranty Provides 2-years on-site service, 4HR Response, 1 Periodic Maintenance
818 3261 Kodak Care Kit 3-Year Extended Warranty Provides 3-years on-site service, 4HR Response, 1 Periodic Maintenance
103 5831 Kodak Care Kit 1-Year Post Warranty Post warranty for the 9090DB for 1-year on-site, 4HR, 1 Periodic Maintenance
Kodak Ngenuity 9090DC
120 4957 Kodak Care Kit 1-Year Extended Warranty Provides 1-year on-site service, 4HR Response, 1 Periodic Maintenance
859 5555 Kodak Care Kit 2-Year Extended Warranty Provides 2-years on-site service, 4HR Response, 1 Periodic Maintenance
882 0052 Kodak Care Kit 3-Year Extended Warranty Provides 3-years on-site service, 4HR Response, 1 Periodic Maintenance
882 0854 Kodak Care Kit 1-Year Post Warranty Post warranty for the 9090DC for 1-year on-site, 4HR, 1 Periodic Maintenance
Kodak Ngenuity 9125DC
106 0466 Kodak Care Kit 1-Year Extended Warranty Provides 1-year on-site service, 4HR Response, 1 Periodic Maintenance
856 2886 Kodak Care Kit 2-Year Extended Warranty Provides 2-years on-site service, 4HR Response, 1 Periodic Maintenance
108 3146 Kodak Care Kit 3-Year Extended Warranty Provides 3-years on-site service, 4HR Response, 1 Periodic Maintenance
167 6964 Kodak Care Kit 1-Year Post Warranty Post warranty for the 9125DC for 1-year on-site, 4HR, 1 Periodic Maintenance
Kodak Ngenuity 9150DC
835 3534 Kodak Care Kit 1-Year Extended Warranty Provides 1-year on-site service, 4HR Response, 1 Periodic Maintenance
873 5979 Kodak Care Kit 2-Year Extended Warranty Provides 2-years on-site service, 4HR Response, 1 Periodic Maintenance
126 5321 Kodak Care Kit 3-Year Extended Warranty Provides 3-years on-site service, 4HR Response, 1 Periodic Maintenance
183 1247 Kodak Care Kit 1-Year Post Warranty Post warranty for the 9150DC for 1-year on-site, 4HR, 1 Periodic Maintenance
* Customer satisfaction surveys conducted by Kodak. Data on file.
** Ngenuity Series Scanners come with an initial 90-day on site, 4 hour response service warranty.
Kodak’s Periodic Maintenance service includes cleaning the equipment, checking for proper operation, making adjustments if needed, verifying optimum image quality, and replacing parts
that show significant wear.
Now’s the time to call
Find out more about Kodak Care Kits and all their beneficial options today. Maximize your uptime, productivity and image quality
while you protect your investment and control costs. Visit www.kodak.com/go/service or phone 1.800.944.6171 (U.S.) or
1.800.465.6325 (Canada).