Contents
1 Legal and Safety Information
2 Machine Parts
3 Preparation
4 Copying
5 Printing
6 Scanning
7 Useful Functions
8 Maintenance
9 Troubleshooting
10 Appendix
- Specifications

KYOCERA MA2001w User Manual

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kyoceradocumentsolutions.com

Operation Guide

MA2001w

MA2001

MA2000w

MA2000

Please scan the code on the right.

Or please check the following URL.

・ Printer Driver & Utility Install

・ Manual Download

Refer to the following URL.

https://kyocera.inst-guide.com/t911f/

https://kyocera.info/

➡

Thank you for purchasing this machine.

This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and take simple

troubleshooting measures as needed so that the machine can always be used in the optimum condition.

Please read this Operation Guide before using the machine.

We recommend the use of our genuine toner cartridges, which have passed rigorous

quality control testing, to maintain quality.

The use of non-genuine toner cartridges may cause failure.

We will not be liable for any damages caused by the use of third party supplies in this machine.

A label is affixed to our genuine supplies, as shown below.

Checking the Equipment's Serial Number

The equipment's serial number is printed in the location shown in the figure.

You'll need the equipment's serial number when contacting your Service Representative. Please check the number before

contacting your Service Representative.

Contents

1 Legal and Safety Information ....................................................................................................................... 1-1

2 Machine Parts ................................................................................................................................................ 2-1

Front Machine Components ........................................................................................................................ 2-1

Rear Machine Components .......................................................................................................................... 2-1

Operation Panel ........................................................................................................................................... 2-2

2-digit 7-segment Indicators ........................................................................................................................ 2-3

3 Preparation .................................................................................................................................................... 3-1

Connections .................................................................................................................................................. 3-1

Power On/Off ................................................................................................................................................. 3-2

Loading Paper ............................................................................................................................................... 3-3

Loading Originals ....................................................................................................................................... 3-12

Installing Drivers and Utilities (For installation from the DVD (Product Library)) ................................ 3-13

Installing Drivers and Utilities (For installation from our website) ........................................................ 3-21

Uninstalling the Software ........................................................................................................................... 3-30

Wireless Network Setup (MA2001w/MA2000w only) ............................................................................... 3-31

Machine Settings ........................................................................................................................................ 3-36

Configuration .............................................................................................................................................. 3-51

Printing Reports .......................................................................................................................................... 3-59

4 Copying .......................................................................................................................................................... 4-1

Basic Operation ............................................................................................................................................ 4-1

Manual Duplex ............................................................................................................................................... 4-2

Using Programs ............................................................................................................................................ 4-4

Copying Functions ....................................................................................................................................... 4-4

ID Card Copy ................................................................................................................................................. 4-5

5 Printing .......................................................................................................................................................... 5-1

Printing from PC ........................................................................................................................................... 5-1

Printing on Non-standard Sized Paper ....................................................................................................... 5-2

Manual Duplex ............................................................................................................................................... 5-4

Printer Driver Print Settings Screen ............................................................................................................ 5-6

Displaying the Printer Driver Help ............................................................................................................... 5-7

Changing the Default Printer Driver Settings (Windows 10) .................................................................... 5-7

Canceling Printing from a Computer .......................................................................................................... 5-7

6 Scanning ........................................................................................................................................................ 6-1

Push Scan ...................................................................................................................................................... 6-1

Using Programs ............................................................................................................................................ 6-2

Quick Scan (Scan to PDF/Scan to Email/Scan to Folder) ......................................................................... 6-3

Scanning using TWAIN/WIA ........................................................................................................................ 6-4

7 Useful Functions ........................................................................................................................................... 7-1

Performing Data Masking ............................................................................................................................. 7-1

Using Remote Fax ......................................................................................................................................... 7-2

Checking Counter ....................................................................................................................................... 7-14

Using Log Settings ..................................................................................................................................... 7-15

8 Maintenance .................................................................................................................................................. 8-1

General Information ...................................................................................................................................... 8-1

Toner Cartridge Replacement ...................................................................................................................... 8-1

Drum unit Replacement ................................................................................................................................ 8-4

Cleaning the Machine ................................................................................................................................... 8-7

Maintenance Menu ...................................................................................................................................... 8-15

Prolonged Non-Use and Moving of the Machine ..................................................................................... 8-16

9 Troubleshooting ............................................................................................................................................ 9-1

Solving Malfunctions .................................................................................................................................... 9-1

Error Messages ............................................................................................................................................. 9-7

Clearing Paper Jams .................................................................................................................................... 9-9

10 Appendix ...................................................................................................................................................... 10-1

Specifications .............................................................................................................................................. 10-1

1-1

1 Legal and Safety Information

Safety Conventions in This Guide

The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user,

other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their

meanings are indicated below.

Symbols

The  symbol indicates that the related section includes safety warnings. Specific points of attention are indicated inside

the symbol.

The symbol indicates that the related section includes information on prohibited actions. Specifics of the

prohibited action are indicated inside the symbol.

The  symbol indicates that the related section includes information on actions which must be performed. Specifics

of the required action are indicated inside the symbol.

Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are

illegible or if the guide itself is missing (fee required).

WARNING: Indicates that serious injury or even death may result from insufficient attention to or incorrect

compliance with the related points.

CAUTION: Indicates that personal injury or mechanical damage may result from insufficient attention to or

incorrect compliance with the related points.

[General warning]

[Warning of high temperature]

[Warning of prohibited action]

[Disassembly prohibited]

[Alert of required action]

[Remove the power plug from the outlet]

[Always connect the machine to an outlet with a ground connection]

1-2

Environment

The service environmental conditions are as follows:

Avoid the following locations when selecting a site for the machine.

• Avoid locations near a window or with exposure to direct sunlight.

• Avoid locations with vibrations.

• Avoid locations with drastic temperature fluctuations.

• Avoid locations with direct exposure to hot or cold air.

• Avoid poorly ventilated locations.

If the floor is delicate against casters, when this machine is moved after installation, the floor material may be damaged.

During printing, some ozone is released, but the amount does not cause any ill effect to one's health. If, however, the

machine is used over a long period of time in a poorly ventilated room or when making an extremely large number of

prints, the smell may become unpleasant. To maintain the appropriate environment for print work, it is suggested that the

room be properly ventilated.

Temperature 10 to 32.5 °C

Humidity 10 to 80%

1-3

Precautions for Use

Cautions when handling consumables

CAUTION

Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns.

Keep parts which contain toner out of the reach of children.

If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes

and skin.

• If you do happen to inhale toner, move to a place with fresh air and gargle thoroughly with a large amount of

water. If coughing develops, contact a physician.

• If you do happen to ingest toner, rinse your mouth with water and drink 1 or 2 cups of water to dilute the contents

of your stomach. If necessary, contact a physician.

• If you do happen to get toner in your eyes, flush them thoroughly with water. If there is any remaining tenderness,

contact a physician.

• If toner does happen to get on your skin, wash with soap and water.

Do not attempt to force open or destroy parts which contain toner.

Other precautions

Return the exhausted toner cartridge and waste toner box to your dealer or service representative. The collected toner

cartridge and waste toner box will be recycled or disposed in accordance with the relevant regulations.

Store the machine while avoiding exposure to direct sunlight.

Store the machine in a place where the temperature stays below 40 °C while avoiding sharp changes of temperature and

humidity.

If the machine will not be used for an extended period of time, remove the paper from the cassette, return it to its original

package and reseal it.

1-4

Laser Safety (Europe)

Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this machine is

hermetically sealed within the protective housing and external cover. In the normal operation of the product by user, no

radiation can leak from the machine.

This machine is classified as Class 1 laser product under IEC/EN 60825-1:2014.

Regarding CLASS 1 laser products, information is provided on the rating label.

1-5

SAFETY OF LASER BEAM (USA)

1. Safety of laser beam

This machine has been certified by the manufacturer to Class 1 level under the radiation performance standards

established by the U.S.DHHS (Department of Health and Human Services) in 1968. This indicates that the product

is safe to use during normal operation and maintenance. The laser optical system, enclosed in a protective housing

and sealed within the external covers, never permits the laser beam to escape.

2. The CDRH Act

A laser-product-related act was implemented on Aug. 2, 1976, by the Center for Devices and Radiological Health

(CDRH) of the U.S. Food and Drug Administration (FDA). This act prohibits the sale of laser products in the U.S.

without certification, and applies to laser products manufactured after Aug. 1, 1976. The label shown below indicates

compliance with the CDRH regulations and must be attached to laser products marketed in the United States. On

this machine, the label is on the rear.

3. Maintenance

For safety of the service personnel, follow the maintenance instructions in the other section of this manual.

MAxxxxx

1-6

Safety Instructions Regarding the Disconnection of Power

Caution: The power plug is the main isolation device! Other switches on the equipment are only functional switches and

are not suitable for isolating the equipment from the power source.

Attention: Le débranchement de la fiche secteur est le seul moyen de mettre l'appareil hors tension. Les interrupteurs sur

l'appareil ne sont que des interrupteurs de fonctionnement: ils ne mettent pas l'appareil hors tension.

Compliance and Conformity

Hereby, KYOCERA Document Solutions Inc. declares that the radio equipment type MA2001w/MA2000w is in compliance

with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address:

https://www.kyoceradocumentsolutions.eu/index/service/dlc.html

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15

of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

• The use of a non-shielded interface cable with the referenced device is prohibited.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

IMPORTANT NOTE:

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada statement:

This device contains licence-exempt transmitter(s) / receiver(s) that complies with Innovation, Science and

Economic Development Canada’s licence-exempt RSS (s). Operation is subject to the following two conditions:

(1)This device may not cause interference.

Software Ver. Frequency band in

which the radio

equipment operates:

Maximum radio-frequency power transmitted in the

frequency band in which the radio equipment

operates:

2014.12 2.4GHz 100mW

1-7

(2)This device must accept any interference, including interference that may cause undesired operation of the

device.

The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all

persons and must not be co-located or operating in conjunction with any other transmitter.

Industry Canada ICES-003 Compliance Label: CAN ICES-3B/NMB-3B

* The above statements are valid only in the United States of America and Canada.

NOTE — Use shielded interface cables.

Radiation Exposure Statement:

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

* These above statements are valid in the United States of America, Canada and EU.

For Singapore (MA2000w only)

Other precautions (for users in California, the United States)

Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Legal Restriction on Copying/Scanning

It may be prohibited to copy/scan copyrighted material without permission of the copyright owner.

Copying/Scanning the following items is prohibited and may be penalized by low. It may not be limited to these items. Do

not knowingly copy/scan the items that are not to be copied/scanned.

• Paper money

• Bank note

• Securities

•Stamp

• Passport

• Certificate

Local laws and regulations may prohibit or restrict copying/scanning of other items not mentioned above.

EN ISO 7779

Maschinenlärminformations-Verordnung 3. GPSGV, 06.01.2004: Der höchste Schalldruckpegel beträgt 70 dB (A) oder

weniger gemäß EN ISO 7779.

EK1-ITB 2000

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende

Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert

werden.

Complies with

IMDA Standards

DB01846

1-8

Wireless Connection (Mexico only)

The operation of this equipment is subject to the following two conditions:

(1) it is possible that this equipment or device may not cause harmful interference, and (2) this equipment or device must

accept any interference, including interference that may cause undesired operation.

La operación de este equipo está sujeta a las siguientes dos condiciones:

(1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar

cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Security Precautions when Using Wireless LAN (If equipped)

Wireless LAN allows information to be exchanged between wireless access points instead of using a network cable, which

offers the advantage that a LAN connection can be established freely within an area in which radio waves can be

transmitted.

On the other hand, the following problems may occur if security settings are not configured, because radio waves can pass

through obstacles (including walls) and reach everywhere within a certain area.

Secretly Viewing Communication Contents

A third person with malicious objectives may intentionally monitor radio waves and gain unauthorized access to the

following communication contents.

• Personal information including ID, passwords, and credit card numbers

• Contents of email messages

Illegal Intrusion

A third party with malicious intent may gain unauthorized access to personal or company networks and conduct the

following illegal actions.

• Extracting personal and confidential information (information leak)

• Entering into communication while impersonating a specific person and distributing unauthorized information

(spoofing)

• Modifying and retransmitting intercepted communications (falsification)

• Transmitting computer viruses and destroying data and systems (destruction)

Wireless LAN cards and wireless access points contain built-in security mechanisms to address these problems and to reduce

the possibility of these problems occurring by configuring the security settings of wireless LAN products when the product is

used.

We recommend that customers take responsibility and use their judgment when configuring the security settings and that they

ensure that they fully understand the problems that can occur when the product is used without configuring the security

settings.

1-9

Legal and Safety Information

Limited Use of This Product (If equipped)

• Radio waves transmitted from this product may affect medical equipment. When using this product in a medical

institution or in the vicinity of medical instruments, either use this product according to the instructions and

precautions provided by the administrator of the institution or those provided on the medical instruments.

• Radio waves transmitted from this product may affect automatic control equipment including automatic doors and

fire alarms. When using this product in the vicinity of the automatic control equipment, use this product according

to the instructions and precautions provided on the automatic control equipment.

• If this product is used in devices that are directly related to service including airplanes, trains, ships, and automobiles or this

product is used in applications requiring high reliability and safety to function and in devices requiring accuracy including

those used in disaster prevention and crime prevention and those used for various safety purposes, please use this product

after considering the safety design of the entire system including adoption of a failsafe design and redundancy design for

reliability and safety maintenance of the entire system. This product is not intended for use in applications requiring high

reliability and safety including aerospace instruments, trunk communication equipment, nuclear power control equipment, and

medical equipment; hence, the decision as to whether to use this product in these applications needs to be fully considered

and determined.

Sólo México (Mexico only)

Este equipo utiliza el módulo de interfaz de red inalámbrica modelo LBWA1ZZ1CA para conectarse a las redes

Inalámbricas.

1-10

Legal and Safety Information

Legal Information

Copying or other reproduction of all or part of this guide without the prior written consent of KYOCERA Document

Solutions Inc. is prohibited.

Regarding Trade Names

• Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks or trademarks of

Microsoft Corporation in the U.S.A. and/or other countries.

• PCL is a trademark of Hewlett-Packard Company.

• Adobe Acrobat, Adobe Reader and PostScript are trademarks of Adobe Systems, Incorporated.

• AppleTalk, Bonjour, Macintosh, and Mac OS are trademarks of Apple Inc., registered in the U.S. and other

countries.

• All European language fonts installed in this machine are used under licensing agreement with Monotype

Imaging Inc.

• Helvetica, Palatino and Times are registered trademarks of Linotype GmbH.

• ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC ZapfDingbats are registered trademarks of

International Typeface Corporation.

• UFST™ MicroType® fonts by Monotype Imaging Inc. are installed in this machine.

• This machine contains the software having modules developed by Independent JPEG Group.

All other brands and product names are registered trademarks or trademarks of their respective companies. The

designations ™ and ® will not be used in this Operation Guide.

Monotype Imaging License Agreement

1Software shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special

format as well as the UFST Software.

2 You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and

versions of letters, numerals, characters and symbols (Typefaces) solely for your own customary business or

personal purposes at the address stated on the registration card you return to Monotype Imaging. Under the

terms of this License Agreement, you have the right to use the Fonts on up to three printers. If you need to have

access to the fonts on more than three printers, you need to acquire a multiuser license agreement which can be

obtained from Monotype Imaging. Monotype Imaging retains all rights, title and interest to the Software and

Typefaces and no rights are granted to you other than a License to use the Software on the terms expressly set

forth in this Agreement.

3 To protect proprietary rights of Monotype Imaging, you agree to maintain the Software and other proprietary

information concerning the Typefaces in strict confidence and to establish reasonable procedures regulating

access to and use of the Software and Typefaces.

4 You agree not to duplicate or copy the Software or Typefaces, except that you may make one backup copy. You

agree that any such copy shall contain the same proprietary notices as those appearing on the original.

5 This License shall continue until the last use of the Software and Typefaces, unless sooner terminated. This

License may be terminated by Monotype Imaging if you fail to comply with the terms of this License and such

failure is not remedied within thirty (30) days after notice from Monotype Imaging. When this License expires or is

terminated, you shall either return to Monotype Imaging or destroy all copies of the Software and Typefaces and

documentation as requested.

6 You agree that you will not modify, alter, disassemble, decrypt, reverse engineer or decompile the Software.

1-11

Legal and Safety Information

7 Monotype Imaging warrants that for ninety (90) days after delivery, the Software will perform in accordance with

Monotype Imaging-published specifications, and the diskette will be free from defects in material and

workmanship. Monotype Imaging does not warrant that the Software is free from all bugs, errors and omissions.

The parties agree that all other warranties, expressed or implied, including warranties of fitness for a particular

purpose and merchantability, are excluded.

8 Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces

is repair or replacement of defective parts, upon their return to Monotype Imaging.

In no event will Monotype Imaging be liable for lost profits, lost data, or any other incidental or consequential

damages, or any damages caused by abuse or misapplication of the Software and Typefaces.

9 Massachusetts U.S.A. law governs this Agreement.

10 You shall not sublicense, sell, lease, or otherwise transfer the Software and/or Typefaces without the prior written

consent of Monotype Imaging.

11 Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical

Data and Computer Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or subparagraph (c)(1)(ii), as

appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software

as set forth in FAR 52.227-19 (c)(2).

12 You acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms and

conditions. Neither party shall be bound by any statement or representation not contained in this Agreement. No

change in this Agreement is effective unless written and signed by properly authorized representatives of each

party. By opening this diskette package, you agree to accept the terms and conditions of this Agreement.

Open Source Software License

For the “Open Source Software license, go into the following URL and select Country > Product Name > OS > Language

and then, refer to the “OSS_Notice” from the manual tab in the “Download”.

https://kyocera.info/

1-12

Legal and Safety Information

Energy Saving Control Function

The device comes equipped with a Sleep where printer functions remain in a waiting state but power consumption is

reduced to a minimum after a certain amount of time elapses since the device was last used.

Sleep

The device automatically enters Sleep when 1 minute has passed since the device was last used. The amount of time of

no activity that must pass before Sleep is activated may be lengthened. For details, refer to Device Defaults Tab on

page 3-53.

Resource Saving - Paper

For the preservation and sustainable use of forest resources, it is recommended that recycled as well as virgin paper

certified under environmental stewardship initiatives or carrying recognised ecolabels, which meet EN 12281:2002* or an

equivalent quality standard, be used.

This machine also supports printing on 64 g/m2 paper. Using such paper containing less raw materials can lead to further

saving of forest resources.

* : EN12281:2002 "Printing and business paper - Requirements for copy paper for dry toner imaging processes"

Your sales or service representative can provide information about recommended paper types.

Environmental benefits of "Power Management"

To reduce power consumption when idle, this machine is equipped with a power management function that automatically

activates energy-saving mode when the machine is idle for a certain period of time.

Although it takes the machine a slight amount of time to return to READY mode when in energy-saving mode, a significant

reduction in energy consumption is possible. It is recommended that the machine be used with the activation time for

energy-saving mode set to the default setting.

1-13

Legal and Safety Information

Warranty (the United States and Canada)

MA2000w / MA2000

MULTIFUNCTIONAL PRODUCT LIMITED WARRANTY

KYOCERA Document Solutions America, Inc. and KYOCERA Document Solutions Canada, Ltd.

(both referred to as "KYOCERA") warrant the Customer's new Multifunctional Product (referred to

as "MFP"), and the new accessories installed with the initial installation of the MFP, against any

defects in material and workmanship for a period of one year, or 50,000 copies/prints from date of

installation, whichever first occurs. In the event the MFP or an accessory is found to be defective

within the warranty period, KYOCERA's only obligation and the Customer's exclusive remedy shall

be replacement of any defective parts or replacement of MFP at the digression of KYOCERA.

This warranty is valid only for the original retail purchaser (referred to as the "Customer") of a new

KYOCERA MFP in the United States of America or Canada, based upon the country of purchase.

In order to obtain performance of this warranty, the Customer must contact KYOCERA’s Diagnostic

Center for assistance at 1-800-255-6482 or email at support@da.kyocera.com. KYOCERA’s

Diagnostic Center will be able to identify the service issue to coordinate an Authorized KYOCERA

Service Provider to repair or replace the MFP. Customer will need to provide proof of purchase of

MFP and register the MFP to be covered by this warranty.

This warranty does not cover MFPs or accessories which: (a) have become damaged due to

operator negligence, misuse, accidents, improper storage or unusual physical or electrical stress,

(b) have used parts or supplies which are not genuine KYOCERA brand parts or supplies, or (c)

have had the serial number modified, altered, or removed.

This warranty gives the Customer specific legal rights. The Customer may also have other rights,

which vary from state to state, or province to province. Neither the seller, nor any other person, is

authorized to extend the time period or expand this warranty on behalf of KYOCERA.

THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS,

EXPRESS OR IMPLIED, AND KYOCERA SPECIFICALLY DISCLAIMS ANY IMPLIED

WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE. THIS WARRANTY SHALL NOT EXTEND TO, AND KYOCERA SHALL NOT BE

LIABLE FOR, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHICH MAY ARISE OUT OF

THE USE OF, OR INABILITY TO USE, THE MFP.

KYOCERA Document Solutions Canada, Ltd.

6120 Kestrel Rd., Mississauga, ON L5T 1S8,

Canada

KYOCERA Document Solutions America, Inc.

225 Sand Road, P.O. Box 40008

Fairfield, New Jersey 07004-0008, USA

1-14

Legal and Safety Information

Guides Provided with the Machine

The following guides are provided with the machine. Refer to each guide as needed. The contents of the guides are subject to

change without notice for the purpose of improvement of machine performance.

Product Library disc

About the Operation Guide

This Operation Guide contains the following chapters:

1 Legal and Safety Information

This chapter explains precautions regarding use of the machine and trademark information.

2 Machine Parts

This chapter lists the names of different machine parts.

3 Preparation

This chapter explains how to start up the machine, load paper and originals, and use the application software included in

the Product Library disc.

4Copying

This chapter explains the functions you can use when copying.

5Printing

This chapter explains the printing procedure from an application software.

6 Scanning

This chapter explains the functions you can use when scanning originals.

7 Useful Functions

This chapter explains the functions useful for work-from-home.

8 Maintenance

This chapter explains how to replace the toner cartridge and how to care for your machine.

9 Troubleshooting

This chapter explains how to handle machine problems that may occur, such as paper jams.

10 Appendix

This chapter lists the machine specifications.

Quick Installation Guide Describes the procedures for installation of the machine.

Safety Guide Provides safety and cautionary information for the installation and use of

the machine. Be sure to read this guide before using the machine.

Safety Guide

(MA2001w/MA2000w/MA2001/MA2000/PA2

001w/PA2000w/PA2001/PA2000)

Describes the machine installation space, cautionary space, and other

information. Be sure to read this guide before using the machine.

Operation Guide (This Guide) Describes how to load paper, basic copy, print and scan operations, and

troubleshooting.

KYOCERA Client Tool User Guide Describes how to use KYOCERA Client Tool. KYOCERA Client Tool is a

software program that is installed on your computer to enable you to

configure machine settings.

Printer Driver User Guide Describes how to install the printer driver and use printer functionality.

KYOCERA Net Viewer User Guide Describes how to monitor the network printing system with KYOCERA

Net Viewer.

1-15

Legal and Safety Information

Conventions in This Guide

This manual uses the following conventions.

Convention Description Example

Italic Typeface Used to emphasize a key word, phrase

or reference to additional information.

Refer to Connections on page 3-1.

Bold Used to denote buttons on the

software.

To start printing, click OK.

Bracket Bold Used to denote operation panel keys. Press [Main Power] ( ) to start copying.

Courier Indicates characters entered in the

display on the operation panel.

1- appears in the display on the operation panel.

Note Used to provide additional or useful

information about a function or feature. Note Do not remove the toner cartridge from the

carton until you are ready to install it in the machine.

Important Used to provide important information. IMPORTANT Take care not to touch the drum and

transfer roller (gray) during cleaning.

Caution Used to suggest mechanical damage

as a result of an action.

CAUTION When removing a paper jam, pull the paper

gently so as not to tear it. Torn pieces of paper are difficult

to remove and may be easily overlooked, deterring the

paper jam recovery.

Warning Used to alert users to the possibility of

personal injury.

WARNING If you are shipping the machine, remove and

pack the toner cartridge and drum unit in a plastic bag

and ship them separately from the machine.

1-16

Legal and Safety Information

2-1

2 Machine Parts

Front Machine Components

1Original Cover

2Original Size Indicator Plates

3Platen

4Inner Tray

5Paper Stopper

6Cassette

7Stopper

8Operation Panel

Rear Machine Components

9USB Interface Connector

10 Power Cord Connector

2-2

Machine Parts

Operation Panel

1 Wireless Network

Key/Indicators

Makes a Wireless Network connection with the key, flashes during the

connection process and lights up after the connection is complete.

2 Function Select key Set the mode to Copy, ID Card Copy, or Scan.

3 Scan Indicators Displays the Scan screen.

4 Mode Select key • Set the mode to Copies, Density, or Program.

• Press and hold to switch to report print mode.

5 2-digit 7-segment Indicators Display the number of copies, error code, etc.

6 [+] / [-] key Increments/decrements numbers in the display.

7Start key Starts copying and scanning operations.

8 Attention Indicators Lights or flashes when an error occurs.

9Main Power key Turn the power off and on.

10 Stop key •Cancels the printing job in progress.

•Returns settings to their default states.

11 Program Indicators Lights up when Program is selected. Select the program number.

12 Density Indicators Lights up when Density is selected. Adjust the copy density.

13 ID Card Copy Indicators Displays the ID Card Copy screen.

14 Copy Indicators Displays the Copy screen.

1112 10 91314

45 6783

13 11

1112 10 91314

45 6783

MA2001w/MA2000w

MA2001/MA2000

2-3

Machine Parts

2-digit 7-segment Indicators

The status of the machine is displayed on the 2-digit 7-segment Indicators.

* MA2001w/MA2000w only

Indicator Description

•Waiting

•Adding toner

•Wireless Network Setting*

Sleeping

Note When the error code is displayed, refer to Error Messages on page 9-7. KYOCERA Client Tool (software

bundled with the GX Driver) will provide more detailed information about the printer status. (Refer to KYOCERA

Client Tool Settings on page 3-37.).

2-4

Machine Parts

3-1

3 Preparation

Connections

This section explains how to start up the machine.

Connecting the USB Cable

Follow the steps as below for connecting the USB cable.

1Connect the USB cable to the machine’s USB interface connector.

2Connect the other end of the USB cable to the computer's USB interface connector.

Connecting the Power Cord

Install the machine close to an AC wall outlet. If an extension cord is used, the total length of the power cord plus extension

should be 5 meters (16 feet) or less.

1Connect the power cord to the power cord connector at the rear of the machine.

2Connect the other end of the power cord to a power outlet.

Note Use a USB cable with a rectangular Type A plug and a square Type B plug.

The USB cable should be shielded and no longer than 5 meters (16 feet) long.

Note Only use the power cord supplied with the machine.

3-2

Preparation

Power On/Off

Power On

1Press [Main Power] ( ). The machine begins to warm up.

Power Off

1Press and hold [Main Power] ( ) for 2 seconds or more.

IMPORTANT

If you install the toner cartridge and switch on the power, a screen with two bars ( ) rotating is shown on

the display on the operation panel. Once

appears in the display on the operation panel, machine installation is complete.

CAUTION If the machine will not be used for an even longer period of time (e.g. vacation), remove the

power plug from the outlet as a safety precaution.

IMPORTANT Remove paper from the cassettes and seal it in the paper storage bag to protect it from humidity.

3-3

Preparation

Loading Paper

General Guidelines

The machine is designed to print on standard copier paper, but it can also accept a variety of other types of paper within

the limits specified below.

Selection of the right paper is important. Using the wrong paper can result in paper jams, curling, poor print quality, and

paper waste, and in extreme cases can damage the machine. The guidelines given below will increase the productivity of

your office by ensuring efficient, trouble-free printing and reducing wear and tear on the machine.

Paper Availability

Most types of paper are compatible with a variety of machines. Paper intended for xerographic copiers can also be used

with the machine.

There are three general grades of paper: economy, standard, and premium. The most significant difference between

grades is the ease with which they pass through the machine. This is affected by the smoothness, size, and moisture

content of the paper, and the way in which the paper is cut. The higher the grade of paper you use, the less risk there will

be of paper jams and other problems, and the higher the level of quality your printed output will reflect.

Differences between paper from different suppliers can also affect the machine's performance. A high-quality machine

cannot produce high-quality results when the wrong paper is used. Low-priced paper is not economical in the long run if it

causes printing problems.

Paper in each grade is available in a range of basis weights (defined later). The traditional standard weights are 60 to

120 g/m² (16 to 31.9b).

Paper Specifications

The following table summarizes the basic paper specifications. Details are given on the following pages:

Note The manufacturer assumes no liability for problems that occur when paper not satisfying these requirements

is used.

Item Specifications

Weight 65 to 105 g/m² (17 to 28 lb/ream)

Thickness 0.086 to 0.110 mm (3.4 to 4.3 mils)

Dimensional Accuracy ±0.7 mm (±0.0276 inches)

Squareness of Corners 90 ±0.2°

Moisture Content 4 to 6%

Pulp Content 80% or more

3-4

Preparation

Minimum and Maximum Paper Sizes

The minimum and maximum paper sizes are as follows.

Selecting the Right Paper

This section describes the guidelines for selecting paper.

Condition

Avoid using paper that is bent at the edges, curled, dirty, torn, embossed, or contaminated with lint, clay, or paper shreds.

Use of paper in these conditions can lead to illegible printing and paper jams, and can shorten the life of the machine. In

particular, avoid using paper with a surface coating or other surface treatment. Paper should have as smooth and even a

surface as possible.

Composition

Do not use paper that has been coated or surface-treated and contains plastic or carbon. The heat of fusing can cause

such paper to give off harmful fumes.

Bond paper should contain at least 80% pulp. Not more than 20% of the total paper content should consist of cotton or

other fibers.

Paper Sizes

Cassette is available for the paper sizes shown below. The dimensional tolerances are ±0.7 mm for the length and width.

The angle at the corners must be 90° ±0.2°.

•A4 (210 × 297 mm)

•A5 (Landscape) (210 × 148 mm)

•A5 (148 × 210 mm)

•Folio (210 × 330 mm)

•JIS B5 (182 × 257 mm)

•ISO B5 (176 × 250 mm)

•Letter (8.5 × 11 inches)

•Legal (8.5 × 14 inches)

148 mm (5.83 inches)

Minimum

Paper Size

Maximum

Paper Size

216 mm (8.5 inches)

356 mm (14 inches)

3-5

Preparation

•Executive (7.25 × 10.5 inches)

•Envelope C5 (162 × 229 mm)

•Oficio II (8.5 × 13 inches)

•216 × 340 mm

•16 K (197 × 273 mm)

•Custom*

148 × 148 to 216 × 356 mm, 5.83 × 5.83 to 8.5 × 14 inches

* If the length of custom paper is larger than 297 mm (11.69 inches), the machine can be substituted A4, Folio,

Legal, and Oficio II as the standard paper size.

Smoothness

The paper should have a smooth, uncoated surface. Paper with a rough or sandy surface can cause blank spaces in the printed

output. Paper that is too smooth can cause multiple feeding and fogging problems. (Fogging is a gray background effect.)

Basis weight

Basis weight is the weight of paper expressed in grams per square meter (g/m²). Paper that is too heavy or too light may

cause feed errors or paper jams as well as premature wear of the product. Uneven weight of paper, namely uneven paper

thickness may cause multiple-sheet feeding or print quality problems such as blurring because of poor toner fusing.

The recommended basis weight is between 65 and 105 g/m² (17 to 28 lib/ream).

Paper Weight Equivalence Table

The paper weight is listed in pounds (lb) and metric grams per square meter (g/m²). The shaded part indicates the standard weight.

Thickness

The paper used with the machine should be neither extremely thick nor extremely thin. If you are having problems with

paper jams, multiple feeds, and faint printing, the paper you are using may be too thin. If you are having problems with

paper jams and blurred printing the paper may be too thick. The correct thickness is 0.086 to 0.110 mm (3.4 to 4.3 mils).

Moisture Content

Moisture content is defined as the percent ratio of moisture to the dry mass of the paper. Moisture can affect the paper’s

appearance, feed ability, curl, electrostatic properties, and toner fusing characteristics.

The moisture content of the paper varies with the relative humidity in the room. When the relative humidity is high and the

paper absorbs moisture, the paper edges expand, becoming wavy in appearance. When the relative humidity is low and

the paper loses moisture, the edges shrink and tighten, and print contrast may suffer.

Wavy or tight edges can cause jams and alignment anomalies. The moisture content of the paper should be 4 to 6%.

To ensure correct moisture content, it is important to store the paper in a controlled environment. Some tips on moisture

control are:

•Store paper in a cool, dry location.

•Keep the paper in its wrapping as long as possible. Re-wrap paper that is not in use.

•Store paper in its original carton. Place a pallet etc. under the carton to separate it from the floor.

•After removing paper from storage, let it stand in the same room as the machine for 48 hours before use.

•Avoid leaving paper where it is exposed to heat, sunlight, or damp.

Europe Metric Weight

(g/m²) U. S. Bond Weight (lb)

65 17

74 19

75 20

90 21

91 24

105 28

3-6

Preparation

Other Paper Properties

Porosity: Indicates the density of paper fiber.

Stiffness: Limp paper may buckle in the machine, resulting in paper jams.

Curl: Most paper naturally tends to curl one way if left unpacked. When paper passes through the fixing unit, it curls

upward a little. To produce flat printouts, load the paper so that the upward pressure from the machine can correct their

curling.

Electrostatic discharge: During the printing process the paper is electrostatically charged to attract the toner. The paper

must be able to release this charge so that printed sheets do not cling together in the Output Tray.

Whiteness: The contrast of the printed page depends on the whiteness of the paper. Whiter paper provides a sharper,

brighter appearance.

Quality control: Uneven sheet size, corners that are not square, ragged edges, welded (uncut) sheets, and crushed

edges and corners can cause the machine to malfunction in various ways. A quality paper supplier should take

considerable care to ensure that these problems do not occur.

Packaging: Paper should be packed in a sturdy carton to protect it from damage during transport. Quality paper obtained

from a reputable supplier is usually correctly packaged.

Specially treated paper: We do not recommend printing onto the following types of paper, even if it conforms to the basic

specifications. When you use these kinds of paper, purchase a small amount first as a sample to test.

•Glossy paper

•Watermarked paper

•Paper with an uneven surface

•Perforated paper

3-7

Preparation

Special Paper

The following types of special paper can be used:

•Preprinted paper

•Bond paper

•Recycled paper

•Rough paper

•Letterhead paper

•Colored paper

•Prepunched paper

•High-quality paper

Use paper that is sold specifically for use with copiers or printers (heat-fusing type).

Since the composition and quality of special paper vary considerably, special paper is more likely than white bond paper to

give trouble during printing. No liability will be assumed if moisture and so forth given off during printing on special paper

causes harm to the machine or operator.

Colored Paper

Colored paper should satisfy the same conditions as white bond paper. Refer to Paper Specifications on page 3-3. In

addition, the pigments used in the paper must be able to withstand the heat of fusing during the printing process (up to

200°C or 392°F).

Preprinted Paper

Preprinted paper should satisfy the same conditions as white bond paper. Refer to Paper Specifications on page 3-3. The

preprinted ink must be able to withstand the heat of fusing during the printing process, and must not be affected by silicone

oil.

Do not use paper with any kind of surface treatment, such as the type of paper commonly used for calendars.

Recycled Paper

Select recycled paper that meets the same specifications as the white bond paper except for whiteness. Refer to Paper

Specifications on page 3-3.

Note Before purchasing any type of special paper, test a sample on the machine and check that printing quality is

satisfactory.

Note Before purchasing recycled paper, test a sample on the machine and check that the printing quality is

satisfactory.

3-8

Preparation

Paper Type

The machine is capable of printing under the optimum setting for the type of paper being used.

Not only can preset paper types be selected, but it is also possible for you to define and select customized paper types.

Paper type can be changed using the printer driver and KYOCERA Client Tool. The following types of paper can be used.

Preparing the Paper

After removing paper from the packaging, fan through the sheets to separate them prior to loading.

If using paper that has been folded or is curled, straighten it prior to loading. Failure to do so may result in a paper jam.

Paper Type Paper Weight Displayed in KYOCERA Client Tool

Plain Normal 2

Preprinted Normal 2

Bond Normal 3

Recycled Normal 2

Rough Normal 3

Letterhead Normal 2

Color Normal 3

Prepunched Normal 2

High quality Normal 2

Custom 1 (to 8)*

* This is a paper type defined and registered by the user. Up to eight types of user settings may be defined. For

more information, refer to KYOCERA Client Tool User Guide.

Normal 2

IMPORTANT Ensure paper is not stapled and clips are removed.

You should not use inkjet printer paper or any paper with a special surface coating. (Such papers may cause paper

jams or other faults.)

Check that no foreign matter is adhering to the surfaces or edges of paper. Otherwise, foreign matter may cause

printing problems.

3-9

Preparation

Loading Paper into Cassette

150 sheets of A4 or Letter paper (80 g/m²) may be loaded into the cassette.

1Open the front cover.

2Adjust the position of the width guides located on the left and right sides of the cassette.

If necessary, open the paper stopper shown in the figure.

When using paper other than A5 (Landscape), remove the stopper from the paper

length guide. Keep the removed Stopper carefully.

Note Paper sizes are marked on the cassette.

1 2

3-10

Preparation

3Adjust the paper length guide to the paper size required.

Note When using A4/Letter or larger paper, pull out the paper length guide.

When using A5 (Landscape) paper, attach the stopper.

Move the stopper to

the A5 (Landscape) position.

3-11

Preparation

4Load the paper all the way in the cassette until the paper touches the far inner side. Ensure the side to be printed is

facing up and the paper is not folded, curled, or damaged.

5Specify the paper size and type for the cassette using KYOCERA Client Tool. For more information, refer to

Configuration on page 3-51.

IMPORTANT Adjust so that there is no gap between the paper length guide and the paper.

Note Load an amount of paper that fits under (does not contact) the tabs on the width guides.

When using A5 (Landscape) paper, load the paper as shown in the illustration.

Note When using A5 (Landscape) paper, do not close the front cover.

Note Set the same paper size to the paper size that is set on the machine.

3-12

Preparation

Loading Originals

You may place books or magazines on the platen in addition to ordinary sheet originals.

Open the original cover, and place the original.

Note Shadows may be produced around the edges and in the middle of open-faced originals.

IMPORTANT Do not push the original cover forcefully when you close it. Excessive pressure may crack the platen.

(Allowable load weight: 5 kg or less)

When placing books or magazines on the machine, do so with the original cover in the open position.

Align it flush against the

original size indicator plates

with the back left corner as the

reference point.

Put the scanning

side facedown.

3-13

Preparation

Installing Drivers and Utilities (For installation from the DVD (Product Library))

This section explains how to configure machine settings and install the software required for use as a machine. Ensure the

machine is plugged in and connected to the PC before installing the software from the Product Library disc.

Software

The following software can be installed from the provided Product Library disc.

: Installed standard. : Installed if selected.

Note Install the software when the machine status is online*.

*01 (in copy mode) or P0 (in scan mode) appears in the operation panel display.

Software Function Description

Installation Method

Reference

Page

Quick

Installer

Custom

Installer

GX DRIVER Print Driver for printing files on a computer using

the machine. This printer driver enables full

use of the machine’s features.

Printer

Driver User

Guide

TWAIN Driver Scan Driver for scanning on the machine using a

TWAIN-compatible software application.

6-4

WIA Driver WIA (Windows Imaging Acquisition) is a

function of Windows that enables reciprocal

communication between an imaging device

such as a scanner and an image processing

software application. An image can be

acquired using a WIA-compliant software

application, which is convenient when a

TWAIN-compliant software application is not

installed in the computer.

—6-4

KYOCERA Net

Viewer

Utility Utility that enables the machine to be

monitored when connected to a network.

—KYOCERA

Net Viewer

User Guide

KYOCERA Client

Tool

Utility that enables current and all supported

devices status, features and settings to be

accessed.

When KYOCERA Client Tool is installed, the

following utilities are installed.

•Status Monitor (page 3-41)

•Preset Tool (page 3-43)

•Configuration (page 3-51)

•Maintenance Menu (page 8-15)

3-36

Note Installation on Windows must be done by a user logged on with administrator privileges. For installation from

our website, refer to Installing Drivers and Utilities (For installation from our website) on page 3-21.

3-14

Preparation

Installing the Software in Windows

If you are connecting this machine to a Windows PC, follow the next steps to install the software. The example shows you

how to connect your machine to a Windows 10.

You can use either Quick Installer or Custom Installer to install the software. Quick Installer automatically detects

connected machines and installs the required software. Use Custom Installer if you want to specify the printer port and

select the software to be installed.

1Turn on the computer and start up Windows.

If the Welcome to the Found New Hardware Wizard screen displays, select Cancel.

2Insert the Product Library disc supplied with the machine into the optical drive.

The installation program launches.

3Read the License Agreement. Click Agree.

The software install wizard starts up.

From this point, the procedure differs depending on your version of Windows and your connection method. Proceed to

the correct procedure for your connection type.

•Quick Installer

•Custom Installer

Note In Windows operating systems, you must be logged in with administrator privileges to install the software.

Note If the software install wizard does not launch automatically, open the Product

Library disc window in Windows Explorer and double-click Setup.exe.

3-15

Preparation

Quick Installer

In Quick Installer, the installer automatically detects the machine when it is turned on. Use Quick Installer for standard

connection methods. (The below screens show an example that the machine is connected to a computer via USB.)

1Select Quick Installer.

2Select USB Connection or Wireless Connection. The installer detects the machine.

If the installer does not detect a print system, check that the print system is connected via USB or a network and that it

is turned on.Then click (Refresh) to search print system again. Wireless Connection is only possible with the

MA2001w/MA2000w.

3-16

Preparation

3Select the device you want to install, and click Install.

4A message appears saying that your software is ready to use.

Click Save and exit installer to exit the installation wizard.

This completes the software installation procedure.

Note If the Found New Hardware Wizard appears, click Cancel. If a hardware installation warning message

appears, click Continue.

If the Windows security window appears, click Install this driver software anyway.

3-17

Preparation

Custom Installer

Use Custom Installer if you want to specify the printer port and select the software to be installed. (The below screens

show an example that the machine is connected to a computer via USB.)

1Select Connection method for Custom Installer.

2Select Custom Install.

3Select the device to be installed, and click the arrow button to move it to the Products to Install list.

4Select the software to be installed, and click the arrow button to move it to the Products to Install list.

3-18

Preparation

5Click Utility tab and select the utility to be installed.

6Click Install.

7A message appears saying that your software is ready to use. To print a test page, select the Print a test page

checkbox and select the machine.

Click Finish to exit the installation wizard.

This completes the software installation procedure.

3-19

Preparation

Installing Software in Mac Computer

The machine's printer functionality can be used by a Mac computer.

1Insert the DVD.

Double-click the Kyocera icon.

2Display the screen.

Double-click OS X x.x depending on your Mac OS version.

3Install the Printer Driver.

Install the printer driver as directed by the instructions in the installation software.

This completes the printer driver installation.

If a USB connection is used, the machine is automatically recognized and connected.

Note Installation on Mac OS must be done by a user logged on with administrator privileges. For installation from

our website, refer to Installing Software in Mac Computer on page 3-27

3-20

Preparation

(MA2001w/MA2000w only)

If an IP connection is used, the settings below are required.

4Open System Preferences and add the printer.

5Select Default and click the item that appears in "Name" and then select the driver in "Use".

6The selected machine is added.

Note When using an IP connection, click the IP icon for an IP connection and then enter the host name or IP

address. The number entered in "Address" will automatically appear in "Name". Change if needed.

3-21

Preparation

Installing Drivers and Utilities (For installation from our website)

To use printer function or TWAIN/WIA connection, download and install prerequisite softwares from our website

(https://kyocera.info/). Ensure the machine is plugged in and connected to the PC before installing the software.

Software

Note Install the software when the machine status is online*.

*01 (in copy mode) or P0 (in scan mode) appears in the operation panel display.

Software Function Description Recommended

software

Reference

Page

GX DRIVER Print Driver for printing files on a computer using the

machine. This printer driver enables full use of the

machine’s features.

Printer

Driver User

Guide

TWAIN Driver Scan Driver for scanning on the machine using a

TWAIN-compatible software application.

6-4

WIA Driver WIA (Windows Imaging Acquisition) is a function of

Windows that enables reciprocal communication

between an imaging device such as a scanner and

an image processing software application. An image

can be acquired using a WIA-compliant software

application, which is convenient when a

TWAIN-compliant software application is not

installed in the computer.

—6-4

KYOCERA Net

Viewer

Utility Utility that enables the machine to be monitored

when connected to a network.

—KYOCERA

Net Viewer

User Guide

KYOCERA Client

Tool

Utility that enables current and all supported devices

status, features and settings to be accessed.

When KYOCERA Client Tool is installed, the

following utilities are installed.

•Status Monitor (page 3-41)

•Preset Tool (page 3-43)

•Configuration (page 3-51)

•Maintenance Menu (page 8-15)

3-36

Note Installation on Windows must be done by a user logged on with administrator privileges.

For installation from the DVD (Product Library), refer to Installing Drivers and Utilities (For installation from the

DVD (Product Library)) on page 3-13.

3-22

Preparation

Installing the Software in Windows

Downloading and installing from the website

Download and install a software from our website.

1Enter "https://kyocera.info/" to the browser's address bar or location bar.

2Enter and search the product name, and select this product from the candidate list.

3Change the selected operating system and its language setting as needed.

4Recommended tab, Driver tab or Utility tab > of the software you want to download

3-23

Preparation

5Read the license agreement.

Click

Agree to contract and download

if there is no problem. An installer of the selected software will be downloaded.

6Double-click the downloaded installer to launch.

Follow the guidance on the screen to install the software.

Using the web installer

Install a software by using a web installer downloaded from our website.

1Launch a web browser.

2Enter "https://kyocera.info/" to the browser's address bar or location bar.

3Enter and search the product name, and select this product from the candidate list.

Note Installation on Windows must be done by a user logged on with administrator privileges.

If the user account management window appears, click [Yes] ([Allow]).

3-24

Preparation

4Change the selected operating system and its language setting as needed.

5Click "Web installer" .

6Read the license agreement.

Click Agree to contract and download if there is no problem. A web installer will be downloaded.

7Double-click the downloaded installer to launch.

Note Installation on Windows must be done by a user logged on with administrator privileges.

If the user account management window appears, click Yes (Allow).

3-25

Preparation

8Read the license agreement.

Click Accept if there is no problem.

9Click Install.

10Select a model and click Next.

Note The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is

connected to the computer via a network or USB cable.

If a desired device is not displayed, select Add custom device to directly select the device you want to use.

3-26

Preparation

11Select softwares you want to install.

12Click Install.

When Install is clicked, a screen which asks for cooperation for data collection may appear. Select one of the answer

choices and click OK.

13Finish the installation.

Click Next > Finish to finish the installation wizard.

If a system restart message appears, restart the computer by following the screen prompts. This completes the printer

driver installation procedure.

Note Softwares recommended to install have in their checkboxes by default. Configure them as needed.

Note If the Windows security window appears, click Install this driver software anyway.

If the Microsoft .NET Framework installation screen is displayed, click Yes to install it.

3-27

Preparation

Installing Software in Mac Computer

The machine's printer functionality can be used by a Mac computer.

Downloading and installing from the website

Download and install a software from our website.

1Launch a web browser.

2Enter "https://kyocera.info/" into the address bar.

3Enter and search the product name, and select this product from the candidate list.

4Change the selected operating system and its language setting as needed.

Note Installation on Mac OS must be done by a user logged on with administrator privileges. For installation from

the DVD (Product Library), refer to Installing Software in Mac Computer on page 3-19.

3-28

Preparation

5Driver tab > "Mac Printer Driver(x.x and later)"

An installer of the selected software will be downloaded.

6Install the Printer Driver.

Double click to launch the downloaded installer.

Install the printer driver as directed by the instructions in the installation software.

This completes the printer driver installation.

If a USB connection is used, the machine is automatically recognized and connected.

3-29

Preparation

(MA2001w/MA2000w only)

If an IP connection is used, the settings below are required.

7Open System Preferences and add the printer.

8Select Default and click the item that appears in "Name" and then select the driver in "Use".

9The selected machine is added.

Note When using an IP connection, click the IP icon for an IP connection and then enter the host name or IP

address. The number entered in "Address" will automatically appear in "Name". Change if needed.

3-30

Preparation

Uninstalling the Software

Perform the following procedure to delete the Software from your computer.

1Display the screen.

Click Search box in taskbar, and enter "Uninstall Kyocera Product Library" in the search box. Select Uninstall

Kyocera Product Library in the search list.

2Uninstall the software.

Place a check in the check box of the software to be deleted.

3Finish uninstalling.

If a system restart message appears, restart the computer by following the screen prompts. This completes the

software uninstallation procedure.

Note Uninstallation on Windows must be done by a user logged on with administrator privileges.

Note In Windows 8.1, click Search in charms, and enter "Uninstall Kyocera Product Library" in the search box.

Select Uninstall Kyocera Product Library in the search list.

Note The software can also be uninstalled using Web Installer or Product Library. In the screen of Web Installer

or Product Library, click Uninstall, and follow the on-screen instructions to uninstall the software.

3-31

Preparation

Wireless Network Setup (MA2001w/MA2000w only)

When the wireless network connection settings are configured, it is possible to print or send in a wireless network (wireless

LAN) environment.

Configuring the wireless network settings, follow the steps below:

1Install the printer driver for USB connection on your computer.

Refer to Installing Drivers and Utilities (For installation from the DVD (Product Library)) on page 3-13 or Installing

Drivers and Utilities (For installation from our website) on page 3-21.

2Configure network connection. There are three ways to configure.

•Configuring Network Connection Using the Push Button (page 3-31)

•Configuring Network Connection Using the Wireless Network Setup Tool (page 3-32)

•Configuring Network Connection by Entering a PIN (page 3-34)

3Install the printer driver for wireless network connection on your computer.

Refer to Installing Drivers and Utilities (For installation from the DVD (Product Library)) on page 3-13 or Installing

Drivers and Utilities (For installation from our website) on page 3-21.

Install the printer driver for USB connection on your computer

1Connect the machine with a computer via USB cable when the machine is powered on.

2Turn on the computer.

3Install the printer driver for USB connection on your computer.

Refer to Installing Drivers and Utilities (For installation from the DVD (Product Library)) on page 3-13 or Installing

Drivers and Utilities (For installation from our website) on page 3-21.

Configuring Network Connection Using the Push Button

If your router supports WPS, you can configure network connection using the push button.

1Turn on the computer.

2Press [Wireless Network] ( ) on the operation panel of the machine.

The wireless network indicator flashes.

3Press the push button on the router.

The network between this machine and the router is configured. If the network connection between this machine and

the router is complete, [Wireless Network] ( ) will light up.

4Install the printer driver for wireless network connection on your computer.

Refer to Installing Drivers and Utilities (For installation from the DVD (Product Library)) on page 3-13 or Installing

Drivers and Utilities (For installation from our website) on page 3-21.

Note Before configuring the wireless network settings, connect the computer to the access point of the network or

wireless router.

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Preparation

Configuring Network Connection Using the Wireless Network Setup Tool

To send the wireless network settings configured using the Wireless Network Setup Tool to the machine, connect the

computer with the machine locally. The connection method is wired connection via USB cable.

1Connect the machine with a computer via USB cable when the machine is powered on.

2Turn on the computer.

3Open the KYOCERA Client Tool.

Click Start button on the Windows > Kyocera > KYOCERA Client Tool.

4Click the Wireless Network settings tab > Wireless Network Setup Tool.

5Click Do not use WPS. > Next >.

3-33

Preparation

6Click Next >.

7Select an access point you want to connect the device, and then click Next >.

8Enter the pre-shared key, and then click Next >.

Note To manually enter the access point settings, select Manual Setup.

3-34

Preparation

9Select the check boxes of functions you want to use with Wireless Network connection, and click Finish.

The network between this machine and the computer is configured.

Configuring Network Connection by Entering a PIN

You can configure the network by entering a PIN generated by this machine into the router page.

1Connect the machine with a computer via USB cable when the machine is powered on.

2Turn on the computer.

3Open the KYOCERA Client Tool.

Click Start button on the Windows > Kyocera > KYOCERA Client Tool.

4Click the Wireless Network settings tab > Wireless Network Setup Tool.

Note Even if show “Setup Complete”, if you have the problems communicating with the access point, please check

that access point information you set is correct. To reconfigure the settings, uninstall the drivers and utilities, and

reinstall them again.

3-35

Preparation

5Click Generate PIN > Next >.

6Check the PIN, and then click Next >.

7Enter the PIN checked in step 6 into the access point.

The network between this machine and the computer is configured.

For entering the PIN, refer to the Device Operation Guide.

8Select the check boxes of functions you want to use with Wireless Network connection, and click Finish.

The network between this machine and the computer is configured.

Note Even if show “Setup Complete”, if you have the problems communicating with the access point, please check

that access point information you set is correct. To reconfigure the settings, uninstall the drivers and utilities, and

reinstall them again.

3-36

Preparation

Machine Settings

Various machine settings can be configured from a computer using KYOCERA Client Tool. Install KYOCERA Client Tool

from the provided Product Library disc.

Accessing KYOCERA Client Tool

To open the KYOCERA Client Tool, click Start button on the Windows > Kyocera > KYOCERA Client Tool.

KYOCERA Client Tool Functions

The functions of KYOCERA Client Tool are described below.

Note For the detailed functions of KYOCERA Client Tool, refer to KYOCERA Client Tool User Guide.

Note KYOCERA Client Tool can also be opened by clicking KYOCERA Client Tool icon on the desktop.

Function Description Reference Page

KYOCERA Client Tool KYOCERA Client Tool gives you quick access to common

machine features and settings, plus the current status of all

supported machines. You can also use KYOCERA Client Tool to

order toner, download printer drivers, access KYOCERA Net

Viewer, open the company website and view machine

documentation.

3-37

KYOCERA Client Tool > Status

Monitor

Lets you view the status of the machine on your desktop. 3-41

KYOCERA Client Tool > Preset

Tool

Registers the Copy and Scan programs. 3-43

KYOCERA Client Tool >

Configuration

Allows user to configure machine settings, including energy saving

and paper settings. Messages shown in the Status Monitor are

also configured here.

3-51

KYOCERA Client Tool >

Maintenance Menu

For machine maintenance. Use when print quality deteriorates or

to adjust the print or scan position. You can also check corrective

actions in case of troubles.

8-15

9-6

KYOCERA Client Tool >

Work-from-home

Lets you use the tools useful for work-from-home. 3-41

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Preparation

KYOCERA Client Tool Settings

General

No. Item Description Reference

Page

1Machine list The list at the top of KYOCERA Client Tool screen includes all of the

supported machines installed on your computer. You can select a

machine from this list to view its properties and select available options,

such as configuration, maintenance, and driver download.

—

2Print The Print tab gives you access to printing preferences and machine

driver properties. Click Preferences or Properties to open the settings.

3-38

3 Device The Device tab lets you configure a machine, view documentation,

restart a machine and restore factory default settings.

Click Configuration to display the Configuration screen. This lets you

configure various machine settings. Refer to Configuration on page 3-51.

3-39

4 Scan The Scan tab lets you configure TWAIN and Quick Scan settings.

Scan to PDF, Scan to Email and Scan to Folder can also be executed

from this tab.

3-39

5 Maintenance The Maintenance tab lets you open KYOCERA Net Viewer*, order

replacement toner, view our web site, check corrective actions in case of

errors, and download software.

Click Maintenance Menu to display the Maintenance Menu screen. This

lets you perform machine maintenance. Refer to Maintenance Menu on

page 8-15.

3-40

6 Wireless Network

Settings

(MA2001w/MA2000w

only)

The Wireless Network Settings tab lets you configure the Wireless

Network settings.

Click

Wireless Network Setup Tool

to start the Wireless Network Setup Tool.

This tab will not be displayed once the Wireless Network connection

settings are complete.

3-40

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Preparation

Print Tab

7 Work-from-home The Work-from-home tab lets you use the tools useful for

work-from-home.

Counter, Remote FAX, Data Masking and Log Settings functions are

available.

3-41

8Machine status This shows a 3D image of the selected machine and its current status.

Click (Refresh) to refresh the machine status.

You can also click on the 3D image when you are experiencing the

following error to open the troubleshooting page on our website.

•Paper jam

•Replace toner

•Replace drum

—

9 Supplies The Supplies tab shows the toner status. —

Device Overview The Device Overview tab shows the machine settings. —

10 Close Clicking Close exits KYOCERA Client Tool. —

* To display KYOCERA Net Viewer, KYOCERA Net Viewer must be installed.

No. Item Description

1 Preferences Opens the Printing Preferences screen for the selected machine.

2 Properties Opens the Properties screen for the selected machine.

No. Item Description Reference

Page

3-39

Preparation

Device Tab

Scan Tab

No. Item Description Reference

Page

1 Configuration Opens the Configuration screen for the selected machine. 3-51

2 Preset Opens the Preset Tool screen for the selected machine. 3-43

3 Device restart Click the Device restart icon to restart the machine. Click Yes to confirm.

You must be logged in with administrator privileges on your PC.

—

4 Factory default Click the Factory default icon to return all of the machine properties of

the selected model to its default settings. Click OK to confirm. You must

be logged in with administrator privileges on your PC.

—

No. Item Description Reference

Page

1 Preferences Opens TWAIN screen. Set the default value for the TWAIN scan. 3-49

2 Quick Scan Settings Opens Quick Scan screen. 3-49

3 Scan to PDF Saves the scanned image in PDF format. 6-3

4 Scan to Email Attaches the scanned image to a new E-mail message. 6-3

5 Scan to Folder Saves the scanned image to a specified folder. 6-3

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Preparation

Maintenance Tab

Wireless Network Tab (MA2001w//MA2000w only)

No. Item Description Reference Page

1 Maintenance Menu Opens Maintenance Menu screen. 8-15

2 KYOCERA Net Viewer Opens KYOCERA Net Viewer.*

* To display KYOCERA Net Viewer, KYOCERA Net Viewer must be installed.

KYOCERA Net

Viewer User Guide

3Order Toner You can order replacement toner by e-mail or on the web. Click

the Order Toner icon for these options:

•Send e-mail

Use the default e-mail address or type another e-mail address

and then click OK to open your default e-mail program.

•Open Web page

Use the default web address or type another web address and

then click OK to open the web page in your default web

browser.

—

4 Kyocera Online Opens our website. —

5 Troubleshooting Opens the troubleshooting on our website. 9-6

6 Driver Download Click to open the download page of our website. You can

download software and find an authorized dealer.

—

No. Item Description Reference Page

1 Wireless Network

Setup Tool

Run the Wireless Network Setup Tool. 3-31

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Preparation

Work-from-home Tab

Status Monitor

When KYOCERA Client Tool is installed, you can check the machine status in the Status Monitor icon.

The Status Monitor icon displays machine status messages in the lower right corner of the screen.

Screen Overview

The screen overview of the Status Monitor icon is as follows.

No. Item Description Reference Page

1 Data Masking Prints a specific pattern of image on a classified document to be

discarded so that its contents cannot be read.

7-1

2 Remote FAX You can check fax received by your company, and send fax to your

company.

7-2

3 Counter You can check the print count and number of scanned original

pages.

In addition, you can output them as data.

7-14

4 Log Settings Store images and job logs for print and scan jobs. Stored logs are

used for tracking printed and scanned documents.

7-15

No. Item Description

1Pop-up window If an information notification event occurs, a pop-up window appears.

Information notification events can be set in the Configuration. Refer to Configuration on

page 3-51.

2Status Monitor

icon

The Status Monitor icon is displayed in the taskbar notification area when the Status Monitor

is running.

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Preparation

When the Status Monitor icon is active, you can select KYOCERA Client Tool options by right-clicking the icon in the

system tray.

No. Item Description

1 Show/Hide the

KYOCERA Client Tool

Switches between hiding and showing KYOCERA Client Tool screen.

2 Run on startup If you select this option, the Client Tool will start automatically.

3 Show default printer

confirmation

If you select this option, when KYOCERA Client Toolis started, a confirmation screen

for the default device will be displayed.

Devices and Printers:

Opens Devices and Printers of Windows.

Close:

Closes the pop-up screen.

Do not show this message again. :

If you select this option, this pop-up screen will not appear from the next time.

4(URL) Opens our website.

5Exit Closes KYOCERA Client Tool and removes the Status Monitor icon from the system

tray.

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Preparation

Default and Program Settings

This section explains about the Copy, and Scan default settings and programs. For settings that are frequently changed

from the default settings, it is convenient to register a program.

Default Settings

This section explains the default settings for each function.

Program Settings

If you have settings that are frequently changed from the default settings, register the settings in a program. You can

simply select the program number as needed to recall those functions.

Programs can be registered from a computer using Preset Tool. The Preset Tool is a function of KYOCERA Client Tool.

Three programs can be registered per function.

This section explains how to register a program. To use a registered program, refer to the pages of each function.

•Copy: Basic Operation on page 4-1

•Scan: Push Scan on page 6-1

Accessing the Preset Tool

1Start KYOCERA Client Tool as explained in Accessing KYOCERA Client Tool on page 3-36.

2Click Preset on the Device tab. The Preset Tool opens.

Functions Description

Copy The default settings for Copy are changed with the Configuration. For details, refer to

Configuration on page 3-51.

Push Scan It is not possible to change the default settings for Push Scan. The Program is used to change

the settings. Refer to Program Settings on page 3-43.

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Preparation

General

No. Item Description Reference

Page

1 Program number Select the program number (1 to 3) to be registered. When a program number is

selected, the settings registered in that number appear in the right-hand screen.

—

2Summary Shows a list of the settings of the selected program. —

3Copy Set programs for the Copy function. 3-45

4 Scan Set programs for the Scan function. 3-47

5 Reset Reset the program to default values. —

6 Save Save your settings. —

7Close Close the Preset Tool. —

3-45

Preparation

Copy Tab

No. Item Description

1 Original size Specify the size of originals being scanned.

Value: Letter, A4, A5, A6, B5 (JIS), B5 (ISO), Custom, 16K, Statement, A5-R (A5

(Landscape))

Note Refer to Configuration on page 3-51 for selecting Custom.

2 Original image Select image quality suited to the type of original.

Value:

3 Resolution The resolution is selected when Text + Photo is selected in Original image. Select

600 dpi when you want good reproduction of fine text and lines in originals which

contain a mixture of text and photos.

Value:

Note The Photo and Text selections in Original image are fixed at 300 dpi.

4Copies* Set the default value for the number of copies.

Value: 1 to 99

5Collate Scan multiple originals and deliver complete sets of copies as required according to

page number.

Value:

6 Original orientation Select the orientation of the original document top edge to scan correct direction.

Value:

Text + Photo Photo Text

300 dpi 600 dpi

Off On

Top Edge Left Top Edge Top

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Preparation

7Zoom Adjust the magnification to reduce or enlarge the original image.

Value: 100%, Auto, Custom, Fixed

When Custom or Fixed is selected, the Zoom screen is displayed.

8 Density Adjust density using 7 levels.

Value: Lighter (-3), Lighter (-2), Lighter (-1), Normal (0), Darker (+1), Darker (+2),

Darker (+3)

9EcoPrint In case of using the EcoPrint function, the machine operating sound and the power

consumption can be reduced. However, the printing speed will be slower and the

image quality will be thinner.

Value:

10 Combine Combine 2 or 4 original sheets into 1 copied page.

Value:

11 Layout You can select the page layout.

Value:

* Non-numeric characters cannot be entered. If entered number is beyond range, the max/min value will be

restored.

No. Item Description

Zoom level (Fixed)

Adjusts the image to match present

sizes.

Custom*

Specify the image size in 1% increment

between 25% - 400% of the original.

On Off

Off 2in1 4in1

2in1 4in1

Left to right

Top to bottom

Right to left

Right then

down

Down then

right

Left then

down

Down then

left

3-47

Preparation

Scan Tab

No. Item Description

1Name Set a name for the Program. Up to 18 characters can be entered.

2 Original size Specify the size of originals being scanned.

Value: Letter, A4, A5, A6, B5 (JIS), B5 (ISO), Custom, 16K, Statement, A5-R (A5

(Landscape))

Note Refer to Configuration on page 3-51 for selecting Custom.

3 Original image Select image quality suited to the type of original.

Value:

4 Connection Settings Select the type of connection between this computer and printer.

If you select Network, you can set the IP address.

5Sharpen Adjust the sharpness of the image.

Value: None, Low, Medium, High, Descreen (Blurs the outlines and reduces the

sharpness.)

6 Scan color Select the color mode setting.

Value: Monochrome, Grayscale, Full color

7 Density Select the density.

Value: Lighter (-3), Lighter (-2), Lighter (-1), Normal (0), Darker (+1), Darker (+2),

Darker (+3)

Text + Photo Photo Text

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Preparation

8 Resolution Select fineness of scanning resolution.

Value:

9 Reverse image When this is selected, the image color reverses.

10 File name Assign a document name to scanned images. When there are multiple pages, a

three-digit incrementing number such as Scan_001, Scan_002... is appended to the

end of the file name. Up to 16 characters can be entered.

11 File format Specify the image file format.

Value: BMP, JPEG, PNG, TIFF, PDF, High Compression PDF

12 Quality Set the quality if file format is JPEG, TIFF and PDF.

Value: 1 to 100

Note Non-numeric characters cannot be entered. If entered number is beyond range,

the max/min value will be restored.

13 Destination folder Enter the path of the folder where the scanned image will be saved. Either

C:\Users\<User >\Documents is set as the default.

Enter the path of the folder where the scanned image will be saved. To select the

folder, click Browse to open Browse for Folder.

No. Item Description

200×200 dpi 300×300 dpi 400×400 dpi 600×600 dpi

3-49

Preparation

Quick Scan/TWAIN Settings

Settings required for scanning on the machine are explained below. The settings specified here will be the default settings

for scanning.

1Start KYOCERA Client Tool as explained in Accessing KYOCERA Client Tool on page 3-36.

2Click Preferences or Quick Scan Settings on the Scan tab.

TWAIN Settings

Item Description

Preferences Change the TWAIN scan settings. This setting is effective for Quick Scan only.

Quick Scan Settings Change the settings for Scan to PDF, Scan to Email and Scan to Folder.

No. Item Description

1 Original size Specify the size of originals being scanned.

Value: Letter, Statement, Executive, A4, A5, A6, B5 (JIS), B5 (ISO), 16K, Custom,

A5-R (A5 (Landscape))

Note Refer to Configuration on page 3-51 for selecting Custom.

2 Scan color Select the color mode setting.

Value: Monochrome, Grayscale, Full color

3 Resolution Select fineness of scanning resolution.

Value: 200 × 200 dpi, 300 × 300 dpi, 400 × 400 dpi, 600 × 600 dpi

4Sharpen Adjust the sharpness of the image.

Value: None, Low, Medium, High, Descreen (Blurs the outlines and reduces the sharpness.)

5 Original image Select original image type for best results.

Value: Text, Photo, Text+Photo

910

3-50

Preparation

Quick Scan Settings

6 Destiny Select the density.

Value: -3 (Lighter) to 3 (Darker)

7 Reverse image When this is selected, the image color reverses.

8 Reset Reset the settings to the previous settings.

9Help Displays the Help screen.

10 OK/Close Clicking OK exits the TWAIN Settings after applying the modified scan settings.

Clicking Close exits the TWAIN Settings without applying the modified scan settings.

No. Item Description

1 Output name Assign a document name to scanned images. When multiple images are saved in the same

folder, a three-digit incrementing number such as Scan_001, Scan_002... is appended to the

end of the file name. Up to 16 characters can be entered.

2 One folder per

day

One folder per day If this setting is ON, a folder will be created for all scan output on a specific

day. Folder will be named as the date set by the user in the format of the current locale. Date

is based on PC time zone setting. Note that this setting affects “Scan to Folder” only.

3 File format Specify the image file format.

Value: BMP, JPEG, PNG, TIFF, PDF, High Compression PDF

Note In Scan to PDF, all images are saved in PDF format.

4 Quality Set the image quality if File format is JPEG, TIFF and PDF. The higher quality becomes the

lower compression.

Value: 1 to 100

Note Non-numeric characters cannot be entered. If entered number is beyond range, the

max/min value will be restored.

5PDF/A-1 Sets if PDF/A-1 standard is to be used or what level of standard, if the format is PDF.

Value: Off, PDF/A-1a, PDF/A-1b

6 Preferences Displays the TWAIN settings screen. For detail, refer to TWAIN Settings on page 3-49.

7 OK/Cancel/Apply Clicking OK exits the Quick Scan Settings after applying the modified scan settings.

Clicking Cancel exits the Quick Scan Settings without applying the modified scan settings.

Clicking Apply applies the modified scan settings without exiting the Quick Scan Settings.

No. Item Description

3-51

Preparation

Configuration

The Configuration is a function of KYOCERA Client Tool. The default settings of the machine can be changed and the

messages that appear in the Status Monitor can be set.

Accessing the Configuration

Follow these steps to display the Configuration on the desktop.

1Start KYOCERA Client Tool as explained in Accessing KYOCERA Client Tool on page 3-36.

2Click Configuration on the Device tab. The Configuration opens.

Note For the detailed functions of the Configuration, refer to KYOCERA Client Tool User Guide.

3-52

Preparation

Configuration Screen

General

No. Item Description Reference

Page

1 Device Defaults Configure overall machine operation. 3-53

2Copy Configure settings for copying functions. 3-55

3 Communication Configure settings for Communication. 3-56

4SNMP Traps Configure settings for SNMP Traps. 3-57

5 Status Monitor Configure settings for the Status Monitor. 3-58

6 Wireless Network Configure settings for Wireless Network. 3-59

7 OK/Cancel/Apply Clicking OK exits the Configuration after applying the modified machine

settings.

Clicking Cancel exits the Configuration without applying the modified

machine settings.

Clicking Apply applies the modified machine settings without exiting the

Configuration.

—

8— Close the Configuration. —

MA2001w/MA2000w

MA2001/MA2000

3-53

Preparation

Device Defaults Tab

No. Item Description

1 Power off timer Select the length of time before the machine shuts off automatically when not in use.

The default preset time is 3 days.

Value: 1 to 6 hours, 9 hours, 12 hours, 1 day to 1 week

• USB is connected: Selects whether or not to turn the power off automatically

when a USB is connected.

• Network is connected: Selects whether or not to turn the power off automatically

when a Network is connected.

2 Auto sleep Set the sleep timer for the machine to go into sleep mode when not in use. The default

preset time is 1 minute.

Value: 1 to 60 minutes (1 minute increments)

3Units Select Inches or Millimeters for the unit for paper dimensions.

4 Print density Adjust density using 5 levels.

Value: Light, Medium light, Normal, Medium dark, Dark

5 Panel options Opens Panel options screen.

• Default screen: Select the screen appearing right after

start-up (default screen).

Note To enable the change immediately, turn the

machine OFF and then ON. Otherwise wait until the

machine once enters the sleep and then resumes.

• Reset panel: If no jobs are run for a certain period of

time, automatically reset settings and return to the

default setting. If you select On for Reset panel, set the

amount of time to wait before Reset panel.

6 Auto error clear Enable auto error clear. If an error occurs during processing, processing stops to wait

for the next step to be taken by the user. In the auto error clear mode, automatically

clear the error after a set amount of time elapses.

If you select On for auto error clear, set the amount of time to wait before automatically

clearing errors.

Value: 5 to 495 seconds (every 5 seconds)

8 9

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Preparation

7 Form feed timeout When receiving print data from the computer, the machine may sometimes wait if there

is no information signaling that the last page does not have any more data to be

printed. When the preset timeout passes, the machine automatically prints the

documents. The options are between 5 and 495 seconds.

Value: 5 to 495 seconds (every 5 seconds)

8 Paper size Set the default paper size to load in the cassette.

Value: Letter, Legal, Executive, A4, A5, Folio, B5 (JIS), B5 (ISO), Envelope C5,

Oficio II, 216 × 340 mm, 16K, A5-R (A5 (Landscape)), Custom size

When a Custom size is selected, the Custom Paper size screen appears.

Type or select values for Width and Length. If the Width or

Length value exceeds the allowable limit, it automatically

adjusts to the limit after OK is clicked.

9 Original size Set the default original size to be scanned.

Value:

Letter

Statement

B5 (JIS)

B5 (ISO)

16K

A5-R (A5 (Landscape))

Custom size

When a Custom size is selected, the Custom Original size screen appears.

Type or select values for Width and Length. If the Width or

Length value exceeds the allowable limit, it automatically

adjusts to the limit after OK is clicked.

10 Original image Set the default image quality.

Value: Text + Photo, Photo, Text, Text + High resolution photo

11 Media type Set the default media type to load in cassette.

Value: Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color, Prepunched,

High quality, Custom 1-8 (65 to105 g/m2)

When Custom 1-8 is selected, the Custom name appears.

12 Custom name Change names for Custom 1-8. Selecting media type, the name after change will be

displayed.

13 Paper weight Select weight for each media type. For details, refer to Paper Type on page 3-8.

Value: Normal 1, Normal 2, Normal 3

14 Save Save the Paper weight and Custom name settings that are set for Custom 1-8.

No. Item Description

3-55

Preparation

Copy Tab

No. Item Description

1Orientation Set the original orientation defaults.

Value:

2EcoPrint Select the EcoPrint default.

Value:

3Zoom Sets Zoom settings to either

Value: Auto, 100%

4 Density Set the default value for the copy density.

Value: Lighter (-3), Lighter (-2), Lighter (-1), Normal, Darker (+1), Darker (+2),

Darker (+3)

Top edge top Top edge left

OFF ON

3-56

Preparation

Communication Tab (MA2001w/MA2000w only)

No. Item Description

1 Host name Enter the host name of the machine.

MAX characters: 16

2 TCP/IP Select the check box to enable the DHCP protocol. Enter the IP address, Subnet

mask, and Default gateway values.

3SNMP Select the check box to enable the SNMP protocol, and then select SNMP protocol

options. The SNMP protocol is used for providing and transferring management

information within the network environment. Read community and Write community

can have up to 16 characters. The default community is public. Type sysContact,

sysName, and sysLocation information up to 32 characters. Select Enable

authentication to activate machine authentication.

3-57

Preparation

SNMP Traps Tab (MA2001w/0MA2000w only)

No. Item Description

1 Trap Recipient You can select SNMP trap settings for 1 or 2 IP addresses.

Should an error occur, such as Add paper, the machine automatically generates a

trap. The trap sends an error message to one or two predetermined trap recipients.

The trap server is the SNMP trap packet receiver which runs in the application. The

default community is public.

For each IP address, select the Trap Recipient check box, type the name of the trap

community and IP address, and select from available events.

3-58

Preparation

Status Monitor Tab

No. Item Description

1 Set toner level alert Select to create an alert when the toner starts running low, and then select a

percentage between 0 and 100. If the toner level goes below this percentage, an alert

icon is displayed on the Supplies tab at the bottom of KYOCERA Client Tool screen.

2 Enable event

notification

Select to activate the notification feature for selected machine events. When selected,

notification options are available.

3 Enable pop-up

notification

When selected, a pop-up message appears in the lower right corner of the screen for

each selected event as it occurs.

4Events list Select one or more events for the notification. To select all events, select Events.

5 Sound file With one or more events selected, select to enable sound notification. Type the

location of a sound file (.WAV), or click Browse to find a sound file located on your

computer. You can press the arrow button to hear the selected sound.

6 Use Text to Speech With one or more events selected, select and type your preferred text. The Microsoft

Text to Speech utility reads the text and plays it in a spoken voice. You can press the

arrow button to hear the selected text.

7 Run Client Tool on

startup

Enables run on startup for Client Tool.

If this setting is enabled, Client Tool will be launched automatically when the PC boots.

3-59

Preparation

Wireless Network Tab (MA2001w/MA2000w only)

Printing Reports

You can print reports to check the machine status, and event log.

A report can be printed by pressing and holding the Mode Select key. A report to be printed can be selected with the

pressing length.

Pressing for 3 seconds: Prints the status page.

Pressing for 10 seconds: Prints the network status page. (MA2001w/MA2000w only)

Pressing for 20 seconds: Prints the event log page.

No. Item Description

1 Wireless Network Enable Wireless Network.

2- Display the Wireless Network status.

Note Attention Indicator blinks once at each of 3, 10, and 20 seconds after starting pressing the Mode Select key.

3-60

Preparation

4-1

4Copying

Basic Operation

Follow the steps as below for basic copying.

1Configure necessary settings in KYOCERA Client Tool in advance. Refer to Machine Settings on page 3-36.

2Press the Function Select key to turn on the Copy Indicators.

3Place the originals. For details, refer to Loading Originals on page 3-12.

4To use a program, select the program number (P0 to P3).

Press the Mode Select key to turn on the Program Indicators, and press [+] or [-] to select the program number.

5Enter the number of copies.

Press the Mode Select key to turn off the Function Indicators, and press [+] or [-] to enter the number of copies.

6Adjust density using 7 levels (-3 (Lighter) to 3 (Darker)).

Press the Mode Select key to turn on the Density Indicators, and press [+] or [-] to select your desired density.

7Press [Start] ( ) to start copying.

Note For details on functions that are registered in programs, refer to Using Programs on page 4-4.

P0 is the status with no program set.

4-2

Copying

Manual Duplex

To copy on both sides of the paper, use Manual Duplex.

1Select copy functions and place the front-side original (or odd numbered page) as explained in Manual Duplex on

page 4-2.

2Press [Start] ( ) to start copying. The front side is copied.

3Retrieve the paper from the inner tray. If copying on multiple sheets, fan through the sheets to separate them prior to

If the paper is curled at an edge, straighten it prior to reloading.

4-3

Copying

4Copy the back side (or even numbered page). Load the paper as shown.

5Place the back-side original (or even numbered page). For details, refer to Loading Originals on page 3-12.

6Press [Start] ( ). The back side is copied, and duplex copying is completed.

(Finished)

Long Edge Binding Short Edge Binding

4-4

Copying

Using Programs

If there are settings that you frequently change from the default state, register the settings in a program. You can simply

select the program number as needed to recall those functions.

Copy functions can be registered in three programs.

The programs below have been preregistered. The registered contents can be re-registered for easier use in your

environment.

Copying Functions

Copying functions are as follows. These functions are all configured from KYOCERA Client Tool.

Item Program1 Program2 Program3

Original size A4 (Letter) A4 (Letter) A4 (Letter)

Original image Text Text+Photo Photo

Copies 1 1 1

Collate On On On

Original orientation Top Edge Top Top Edge Top Top Edge Top

Zoom Auto Auto Auto

Density Darker (+3) Lighter (-2) Normal (0)

EcoPrint Off On Off

Combine Off 2in1 (Left to right) Off

Note For details on program registration and the various functions, refer to Program Settings on page 3-43.

Refer to Basic Operation on page 4-1 for recalling programs.

Item Description

Original size Specify the size of originals being scanned.

Value:

Letter

B5 (JIS)

B5 (ISO)

Custom

16K

Statement

A5-R (A5 (Landscape))

Original image Select image quality suited to the type of original.

Value: Text + Photo (300 dpi or 600 dpi), Photo, Text

Collate*

* When this function is selected, printing starts after all pages to be copied are scanned. Place one page at a time

and press [Start] ( ). When you have finished scanning all pages, press [+] or [-] to select - and press [Start]

( ) again to start printing.

Scan multiple originals and deliver complete sets of copies as required according to page

number.

Value: Off, On

Zoom Adjust the magnification to reduce or enlarge the original image.

Value: 100%, Auto

Density Adjust density using 7 levels.

Value: Lighter (-3), Lighter (-2), Lighter (-1), Normal (0), Darker (+1), Darker (+2), Darker (+3)

EcoPrint In case of using the EcoPrint function, the machine operating sound and the power consumption

can be reduced. However, the printing speed will be slower and the image quality will be thinner.

Value: Off, On

Combine* Combine 2 or 4 original sheets into 1 copied page. You can select the page layout.

Value: Off, 2in1, 4in1

Note To set a function from KYOCERA Client Tool, refer to Default and Program Settings on page 3-43.

4-5

Copying

ID Card Copy

Use to copy the front and back sides of a license or other ID card on one sheet of paper.

1Press the Function Select key to turn on the ID Card Copy Indicators.

2Place the original. Align with the ID Card marks on the Original Size Indicator Plates.

For details, refer to Loading Originals on page 3-12.

3Enter the number of copies. (Refer to Basic Operation on page 4-1.)

4Adjust density. (Refer to Basic Operation on page 4-1.)

5Press [Start] ( ). 1- appears in the display on the operation panel and the first side of the card is scanned.

After the first side is scanned, 2- appears in the display.

6Turn the original over. Align with the ID Card marks on the Original Size Indicator Plates.

7Press [Start] ( ). The front and back sides of the card are copied on one sheet of paper.

4-6

Copying

5-1

5Printing

Printing from PC

Follow the steps below to print documents from applications.

In case of using the EcoPrint function, the product operating sound and the power consumption can be reduced. However,

the printing speed will be slower and the image quality will be thinner.

1Click File and select Print in the application.

2Select the machine from the “Printer” menu and click the Properties.

Note To print the document from applications, install the printer driver on your computer. Refer to Installing the

Software in Windows on page 3-14.

In some environments, the current settings are displayed at the bottom of the printer driver.

When printing the non-standard sized papers, load the non-standard sized papers in the cassette before performing

the following procedure. Refer to Loading Paper into Cassette on page 3-9.

5-2

Printing

3Select the Basic tab.

4Click “Print size” menu and select the paper size to use for printing.

To load the paper of size that is not included in print sizes of the machine, the paper size needs to be registered. For

details, refer to Printing on Non-standard Sized Paper on page 5-2.

To print on the special paper such as Recycled, click “Media type” menu and select the media type.

5Click OK to return to the Print dialog box.

6To start printing, click OK.

Printing on Non-standard Sized Paper

If you loaded a paper size that is not included in the print sizes of the machine, register the paper size in the Basic tab of

the print settings screen of the printer driver.

The registered size can be selected from the “Print size” menu.

1Display the print settings screen.

2Click the Basic tab.

3Click the Page Sizes....

5-3

Printing

4Click the New.

5Enter the paper size.

6Enter the name of the paper.

7Click the Save.

8Click the OK.

9In the “Print size” menu, select the paper size (name) that you registered in steps 5 to 8.

10 Select the type of paper in the “Media type” menu.

5-4

Printing

Manual Duplex

To print on both sides of the paper, use Manual Duplex. The even pages are printed first and then reloaded to print the odd

pages. An instruction sheet is available to assist with loading the sheets in the correct orientation and order.

1Display the print settings screen.

2Click the Basic tab.

3Set Duplex settings.

Select Flip on long edge if the binding will be on the long edge or Flip on short edge if the binding will be on the

short edge. Select Print manual duplex instructions to receive the instruction sheet.

4Click OK to return to the Print dialog box.

5To start printing, click OK.

A Manual Duplex Instruction message box displays. The even pages are printed including the instruction sheet.

6Remove all the even pages (including the instruction sheet) from the inner tray, fan through the sheets to separate

them prior to loading.

If the paper is curled at an edge, straighten it prior to reloading.

Note Ensure Print manual duplex instructions is selected to receive the instruction sheet. Continue to use the

sheet until you are familiar with this feature.

Note Instructions for manual duplex will be printed on the instruction sheet.

5-5

Printing

7Load the even pages printed into the cassette with the instruction sheet facing down and the arrows pointing toward

the machine.

8Select OK in the Manual Duplex Instruction message box of the printer driver screen. All the odd pages will be

printed.

Note If the paper is considerably curled in one direction, roll the paper in the opposite direction to counteract the

curl. If this will not cancel the curl satisfactorily, try to reduce the number of sheets loaded in the cassette to the

maximum of 100.

Manual Duplex Instructions

Long Edge Binding

Manual Duplex Instructions

Short Edge Binding

Long Edge Binding Short Edge Binding

(Finished)

5-6

Printing

Printer Driver Print Settings Screen

The printer driver print settings screen allows you to configure a variety of print-related settings. Refer to Printer Driver User

Guide.

No. Description

1 Quick Print tab

Use this tab to define basic print options into group profiles that can be accessed quickly and easily.

Basic tab

Use this tab to select the page size and orientation. The paper source is also selected.

Layout tab

Use to create multiple pages on a single sheet of paper. Also contains the scaling option.

Imaging tab

Select this tab to change the print quality and graphic settings.

Advanced tab

Use to set up and add watermarks to your output.

2 Profiles

Printer driver settings can be saved as a profile. Saved profiles can be recalled at any time, so it's a convenient

practice to save frequently used settings.

3Edit

The assortment of icons at the top of the Quick Print tab can be customized to include features that you use most

often.

5-7

Printing

Displaying the Printer Driver Help

The printer driver includes Help. To learn about print settings, open the printer driver print settings screen and display Help

as explained below.

1Click the ? button in the upper right corner of the screen.

2Click the item you want to know about.

Changing the Default Printer Driver Settings (Windows 10)

The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing.

The procedure is as follows. For details, refer to Printer Driver User Guide.

1Click Start button on the Windows and then select Windows System, Control Panel, and Devices and Printers.

2Right-click the printer driver icon of the machine, and click the Printer properties menu of the printer driver.

3Click the Basic button on the General tab.

4Select the default settings and click the OK button.

Canceling Printing from a Computer

To cancel a print job executed using the printer driver before the printer begins printing, do the following:

1Double-click the printer icon ( ) displayed on the taskbar at the bottom right of the Windows desktop to display a

dialog box for the printer.

2Click the file for which you wish to cancel printing and select Cancel from the Document menu.

Note When canceling printing from this machine, press the [Stop] ( ) on the Operation Panel.

5-8

Printing

6-1

6 Scanning

Push Scan

It is easy to scan from the operation panel on the machine. Push Scan performs scanning with the following settings. P0 is

the status of scanning without using the preset program.

1Press the Function Select key to turn on the Scan Indicators, P0 appears in the display on the operation panel.

2Place the originals. For details, refer to Loading Originals on page 3-12.

3To use a program, select the program number (P0 to P3).

Press [+] or [-] to select the program number.

Item Value

Original size If unit setting is inch: Letter

If unit setting is mm: A4

For details on unit setting, refer to Configuration on page 3-51.

Resolution 300 × 300 dpi

Reverse image Unchecked

Sharpen Low

Original quality Tex t

Scan color Full color

Density Normal (0)

Output name Scan

File format PDF

Destination folder C:\Users\<User >\Documents

Note The Program is used to change the settings. Refer to Using Programs on page 6-2.

When using Push Scan, KYOCERA Client Tool must be running on the computer. Refer to Accessing KYOCERA

Client Tool on page 3-36.

Note For details on functions that are registered in programs, refer to Using Programs on page 6-2.

P0 is the status with no program set.

6-2

Scanning

4Press [Start] ( ) to start scanning.

Using Programs

If there are settings that you frequently change from the default state, register the settings in a program. You can simply

select the program number as needed to recall those functions.

Scan functions can be registered in three programs.

The programs below have been preregistered. The registered contents can be re-registered for easier use in your

environment.

Item Program1 Program2 Program3

Name Folder 1 Folder 2 Folder 3

Original size A4 (Letter) A4 (Letter) A4 (Letter)

Original image Text Text + Photo Photo

Reverse image Off Off Off

Sharpen Low Low Low

Scan color Full color Full color Full color

Density Normal (0) Normal (0) Normal (0)

Resolution 300 × 300 dpi 300 × 300 dpi 300 × 300 dpi

File name Scan Scan Scan

File format PDF PDF PDF

Quality 30 30 30

Destination folder C:\Users\<User >\Documents

Note For details on program registration and the various functions, refer to Program Settings on page 3-43.

Refer to Push Scan on page 6-1 for recalling programs.

6-3

Scanning

Quick Scan (Scan to PDF/Scan to Email/Scan to Folder)

Execute scanning from KYOCERA Client Tool. With Quick Scan, the following 3 types of scan are possible.

Scan to PDF: Saves the scanned image in PDF format. The folder is specified after scanning.

Scan to Email: Attaches the scanned image to a new E-mail message.

Scan to Folder: Saves the scanned image to a specified folder.

1Place the originals. For details, refer to Loading Originals on page 3-12.

2Start KYOCERA Client Tool as explained in Accessing KYOCERA Client Tool on page 3-36.

3Click Scan to PDF, Scan to Email or Scan to Folder icon on the Scan tab.

4Scan to PDF

The Save PDF File As dialog appears. Specify PDF file name and the folder in which the image will be saved, and

click [OK]. Scanning begins.

Scan to Email

Scanning begins. When scanning finishes, the mailer starts and the scanned image is attached. Enter the address,

subject and message, and then send.

Scan to Folder

The Browse for Folder dialog appears. Specify the folder in which the image will be saved, and click [OK]. Scanning

begins.

Note The folder in which the scanned image is saved and the file format can be set in advance in KYOCERA Client

Tool. Refer to Quick Scan/TWAIN Settings on page 3-49.

Note Scanning also begins by clicking Scan to PDF, Scan to Email or Scan to Folder icon on the desktop.

: Scan to PDF, : Scan to E-mail, : Scan to Folder

6-4

Scanning

Scanning using TWAIN/WIA

This section explains how to scan an original using TWAIN/WIA.

The procedure for scanning using the TWAIN driver is explained as an example. The WIA driver is used in the same way.

1Place the originals. For details, refer to Loading Originals on page 3-12.

2Activate the TWAIN compatible application.

3Select the machine using the application and display the TWAIN screen.

4Select scanning settings in the TWAIN screen that opens.

The settings that appear in the TWAIN screen are as follows.

Note For selecting the machine, see the Operation Guide or Help for each

application software.

No. Item Description

1 Original size Specify the size of originals being scanned.

Value: Letter, Statement, Executive, A4, A5, A6, B5 (JIS), B5 (ISO), 16K, Custom,

A5-R (A5 (Landscape))

Note Refer to Configuration on page 3-51 for selecting Custom.

2 Scan color Select the color mode setting.

Value: Monochrome, Grayscale, Full color

3 Resolution Select fineness of scanning resolution.

Value: 200 × 200 dpi, 300 × 300 dpi, 400 × 400 dpi, 600 × 600 dpi

4Sharpen Adjust the sharpness of the image.

Value: None, Low, Medium, High, Descreen (Blurs the outlines and reduces the sharpness.)

4 6

11 14

12 13

6-5

Scanning

5 Original image Select original image type for best results.

Value: Text, Photo, Text+Photo

6 Density Select the density.

Value: -3 (Lighter) to 3 (Darker)

7 Reverse image When this is selected, the image color reverses.

8 Reset Reset the settings to the default value.

9Preview area Displays a preview of the scanned image. The image can be enlarged, rotated, trimmed, or

moved.

10 Details list Displays a list of the settings.

11 Help Displays the Help screen.

12 Pre-Scan Acquires a preview image.

13 Scan Performs the scan and returns the image to the application.

14 Close Close the TWAIN screen.

15 About Displays the driver version number.

No. Item Description

6-6

Scanning

7-1

7 Useful Functions

Performing Data Masking

Prints a specific pattern of image on a classified document to be discarded so that its contents cannot be read. Documents

can be safely discarded even without using a shredder.

1Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36.

2Click Data Masking in the Work-from-home tab. The Data Masking screen is displayed.

3Configure the data masking setting.

Note

To use this function, Microsoft .NET Framework 4.6.1 or later is required to be installed.

When this function is used, number of printable pages with the installed toner cartridge decreases.

This function is to make the original image less distinguishable, and it does not guarantee to make the image fully

indistinguishable.

No. Item Description

1 Select pattern Set a pattern of image to be printed.

Value: Pattern 1, Pattern 2

2Print size Specify the print size.

Value: Letter, Legal, Executive, A4, A5, Folio, B5 (JIS), B5 (ISO), Envelope C5, Oficio II,

216 × 340 mm, 16K, A5-R (A5 (Landscape)), Custom size

When a Custom size is selected, the Custom print size screen appears.

Type or select values for Width and Length. If the Width or

Length value exceeds the allowable limit, it automatically

adjusts to the limit after OK is clicked.

7-2

Useful Functions

4Set documents to be discarded into the cassette according to the description in Loading Paper on page 3-3.

Ensure the side to be printed is facing up and the paper is not folded, curled, or damaged.

5Click Start operation to perform data masking.

Using Remote Fax

You can check fax received in your company from a computer at home, and forward and send documents scanned using

this machine to a fax in your company.

Starting Remote FAX

1Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36.

2Click Remote FAX in the Work-from-home tab. The Remote FAX starts.

3 Number of pages Set the number of pages to be printed.

4- Sample of the selected print pattern is displayed.

5 Start operation Starts data masking.

6 OK/Cancel/Apply To apply changes to the settings and end the data masking, click OK.

To end the data masking without applying changes to the settings, click Cancel.

To apply changes to the settings without ending the data masking, click Apply.

Note

To use this function, Microsoft .NET Framework 4.8 or later is required to be installed.

Note If the User Account Control screen is displayed, click Yes (allow).

No. Item Description

7-3

Useful Functions

Remote FAX Screen Overview

Registering device to Remote FAX

1Click Add Device ().

No. Item Description Reference

Page

1 Add Device ( ) Adds devices. 7-3

Send FAX ( ) Sends a fax. 7-8

FAX receive notification

settings ( )

Configures the fax receive notification settings. 7-11

Document Box ( ) Checks the received fax. 7-10

FAX logs ( ) Checks the sent/received fax logs. 7-13

Install driver ( ) Installs the fax driver. 7-5

Refresh ( ) Refreshes status of the device selected in the device list. -

2 Connected to Displays the device selected in the KYOCERA Client Tool before starting

the Remote FAX. Originals will be scanned with this device.

3Status Displays status of the device displayed in "Connected to". To refresh the

status, click the Refresh ( ) icon.

4Device search Enter text to search from the device list. Click ( ) to delete text in the

search box.

5Device list Displays the list of registered devices. -

7-4

Useful Functions

2Enter an IP address or host name of the device to be added, and click Add.

3Click Next >.

4Configure the connection setting according to the instruction on screen, and click Next.

Note Up to 5 devices can be registered. To register more new devices, remove already registered devices first.

To remove a device, select a device from the Selected targets list, and click Remove.

Note Configurable items are same as the setting in the KYOCERA Net Viewer. For details, refer to KYOCERA Client

Tool User Guide.

For information required for the setting, contact the administrator of the connecting network.

7-5

Useful Functions

5Check the contents of the setting, and click Finish.

Installing Fax Driver

Install the fax driver to your computer.

1Click Install driver ( ).

Note To remove a registered device, select a device to be removed, right-click it, and select Delete device.

Note Installation on Windows must be done by a user logged on with administrator privileges.

If the User Account Control screen is displayed, click Yes (allow).

7-6

Useful Functions

2Select devices to install drivers and click Next >.

3Check the print settings of the selected devices, and click Next >.

Note To set behavior in case of conflicts with other existing devices, click Conflicts.

To load an existing setting, click Import and select a file to be loaded.

To save the current setting, click Export.

Configurable items are same as the setting in the KYOCERA Net Viewer. For details, refer to KYOCERA Client Tool

User Guide.

7-7

Useful Functions

4Check the contents of the setting, and click Finish.

Installation will start.

5Click OK.

This completes the installation.

7-8

Useful Functions

Sending Fax

Follow the steps below to send a document with remote fax.

1Select a device to be used for remote fax, and click Send FAX ( ).

2Select whether to send the document scanned with this machine or the document saved in your computer.

If you select to Select file, go to step 4.

Note If a fax driver for the selected device is not installed, a confirmation screen appears.

Click Yes to install a fax driver, or click No and select a different device.

Item Description

Scan document*

* To scan a document using this machine, installation of TWAIN driver and Adobe Reader is

required.

Scans a document to be sent with this machine. Place the original to the

machine. One original sheet can be scanned.

Select file**

** Applicable file formats vary depending on softwares installed in your computer.

Sends a document saved in your computer.

Click Browse and select a file.

Applicable file formats are as follows:

.pdf, .txt, .doc, .docx, .ppt, .pptx, .xls, .xlsx, .xlsm, .jpeg, .jpg, .webp, .gif,

.bmp, .tiff, .tif

7-9

Useful Functions

3Click Start scan.

Scanning starts.

4Click Send.

When Scan document is selected

When Select file is selected

5Enter the destination, and click Send.

Note Click Preview to see the document to be sent.

Note You can also select a destination from the address book, or send with a cover page attached. For details, refer

to Chapter 6 "Sending Faxes from PC" of the Operation Guide of the fax remotely connected.

7-10

Useful Functions

Checking Received Fax

Follow the steps below to check fax sent to your company.

1Select a device that received fax, and click Document box ( ).

2Select a received document.

Received fax will be displayed.

Note If a password is set to a box, enter a correct password.

Documents cannot be printed or downloaded from the fax memory RX box.

7-11

Useful Functions

Configuring Notification Setting when Fax is Received

Follow the steps below to configure the notification setting when fax is received.

1Select a device to be configured, and click FAX receive notification settings ( ).

2Configure the notification setting.

3After the setting is complete, click Save.

Item Description

Notification Select whether to notify reception.

Receive

notification for

Print out Select to notify when printing is complete.

FAX box/

Subaddress box

Select to notify when received fax in a specified fax box or subaddress

box.

Specify a box name, and enter a password when a box is protected by a

password.

FAX memory RX box Select to notify when received fax in the fax memory RX box.

7-12

Useful Functions

Configuring Communication Settings of Device

Follow the steps below to configure the communication settings of a device. Settings are to be performed for each device.

1Select a device to be configured, right-click it, and click Communication settings.

2Configure the communication settings.

3After the setting is complete, click OK.

Note Configurable items are same as the setting in the KYOCERA Net Viewer. For details, refer to KYOCERA Client

Tool User Guide.

For information required for the setting, contact the administrator of the connecting network.

7-13

Useful Functions

Checking Incoming/Outgoing fax logs

1Select a device to check a log, and click FAX logs ( ).

2Select a log and click Properties ().

A log detail screen will appear.

Note To refresh the log list, click Refresh ().

To switch the logs to be displayed, click Logs filter ( ). Incoming or outgoing fax logs can be displayed.

To search logs, enter text to the search box.

Number of logs that can be displayed changes depending on the device.

7-14

Useful Functions

Checking Counter

You can check the print count and number of scanned original pages.

1Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36.

2Click Counter in the Work-from-home tab. The Counter screen appears.

3Check the counter.

Note

To use this function, Microsoft .NET Framework 4.8 or later is required to be installed.

This function cannot be used when scanning originals, or when the Configuration, Preset, or Maintenance Menu

screen is displayed.

No. Item Description

1 Connected to Displays the connected device.

2 Status Displays the status of connected device.

3 Counter

information

Displays the counter information.

4 Version Displays the version of the counter tool.

5 Refresh Refreshes the displayed counter information.

6 Export Exports the counter information as CSV data.

7Close Closes the Counter screen.

7564

7-15

Useful Functions

Using Log Settings

Store images and job logs for print and scan jobs. Stored logs are used for tracking printed and scanned documents.

Starting Log Settings

1Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36.

2Click Log Settings in the Work-from-home tab.

The Log Settings screen is displayed.

Note To use this function, you must install Microsoft .NET Framework 4.8 or later.

To configure this function or to successfully export the log files to your server, you must be connected to your

company network using an LDAP account.

The print image logs stored in your computer and log files exported to your server contain only original print data

without the driver settings.

The print image logs may include print jobs that have been canceled or restarted.

7-16

Useful Functions

Operations during the Initialization of Log Setting

The following screen is displayed when you initialize the log settings.

Operation method will differ depending on the user privileges.

For users with administrator privileges

Click on "Configure as admin" to configure the server settings necessary to use the log settings. You can also generate

configuration files that are necessary for users without administrator privileges to use the log settings. You must be logged

in with administrator privileges. For details, refer to Configuring the Log Settings (Administrator) on page 7-16.

For users without administrator privileges

Click on “Import configuration file” to load the configuration file provided by a user with administrator privileges. You can

then configure settings such as scheduling a log transmission. For details, refer to Configuring the Log Settings (Users) on

page 7-19.

Configuring the Log Settings (Administrator)

This section will show you how to configure the log settings (administrator).

You must be logged in with administrator privileges.

1Click Admin login.

7-17

Useful Functions

2 Enter the LDAP server connection parameters and click “OK.”

3 Configure the necessary items and click “OK.”

Note Please check with your LDAP server administrator for the information necessary to configure the settings.

7-18

Useful Functions

Item Description

Image log function Sets whether to enable the log settings or not.

Server settings Configures the settings to connect to the log-sending server. Click

“Change” and configure the server.

Please check with your destination server's administrator for the

information necessary to configure the settings.

Storage size limit Sets the capacity of the log to be saved.

Value: 100 to 10,000 MB

Note A notification is displayed to the user depending on the limit

status. From the storage limit notification dialog, users can send the

logs manually to the server folder by selecting Send now.

Job log file format Sets the file format of the output log files.

Value: XML, CSV

Automatic send Sending interval Sets the interval for automatically sending the logs to the server.

Value: Daily, Weekly, Monthly

Time Sets the time for automatically sending the logs to the server. This

can be set when “daily” is set for the “sending interval.”

Value: 00:00 to 23:59

Day Sets the days of the week for automatically sending the logs to the

server. This can be set when “weekly” is set for the “sending

interval.”

Value: Monday, Tuesday, Wednesday, Thursday, Friday,

Saturday, and Sunday

Date Sets the dates for automatically sending the logs to the server.

This can be set when “monthly” is set for the “sending interval.”

Value: 1 to 31

Note If the date selected is not available for a specific month, then

log files are sent on the last day of that month. For example, if

selected date is 31, then for the month of April with only 30 days,

the log files are sent on April 30.

Generate configuration file Clicking this will generate the configuration file. The generated

configuration file is used by users who do not have administrator

privileges to use the log settings.

7-19

Useful Functions

Configuring the Log Settings (Users)

This section will show you how to configure the log settings (users).

1Configure the necessary items and click “OK.”

View event log Displays the change history of the log settings.

Item Description

7-20

Useful Functions

Item Description

Update using configuration file Log settings can be updated by clicking “Import” to load the

configuration file provided by a user with administrator privileges.

Export job logs to file Click “Export” to output the job logs to a file.

Send logs to server folder Click “Send now” to manually send the logs.

Schedule Sending interval Sets the interval for automatically sending the logs to the server.

Value: Daily, Weekly, Monthly

Time Sets the time for automatically sending the logs to the server. This

can be set when “daily” is set for the “sending interval.”

Value: 00:00 to 23:59

Day Sets the days of the week for automatically sending the logs to the

server. This can be set when “weekly” is set for the “sending

interval.”

Value: Monday, Tuesday, Wednesday, Thursday, Friday,

Saturday, and Sunday

Date Sets the dates for automatically sending the logs to the server.

This can be set when “monthly” is set for the “sending interval.”

Value: 1 to 31

Note If the date selected is not available for a specific month, then

log files are sent on the last day of that month. For example, if

selected date is 31, then for the month of April with only 30 days,

the log files are sent on April 30.

8-1

8 Maintenance

General Information

This chapter describes basic maintenance tasks you can perform for the machine. You can replace the toner cartridge

according to the machine's status:

Also, the internal parts need periodic cleaning.

Toner Cartridge Replacement

The Attention indicator identifies the toner status at two stages of toner usage.

•When the machine becomes low on toner, the Attention indicator flashes and a message appears in KYOCERA

Client Tool. Note the replacement is not always necessary at this stage.

•If you ignore the above status and continue printing, E7 appears in the display on the operation panel, the Attention

indicator will light up just before the toner is used up and the machine will stop. The toner cartridge must then be

replaced immediately.

In either case, replace the toner cartridge.

Printing can be continued by pressing and holding [Start] ( ) for 3 seconds or more. but, we cannot guarantee the print

quality. If the print is getting faint, replace the toner cartridge with a new one.

IMPORTANT Once the toner cartridge is installed, use it until the replacement message comes out. Do not replace

it with the another toner cartridge in the middle of using it.

In case a toner cartridge used is used in the another machine, the toner remaining amount display or the toner empty

detection might be indicated wrongly.

Frequency of toner cartridge replacement

According to ISO/IEC 19752 the toner cartridge can print as follows (A4/Letter paper is assumed): 1,500 pages.

You can print a status page to check how much toner remains in the toner cartridge. The Toner Gauge in the consumables

status section on the status page shows a toner percentage, which roughly represents how much toner is left in the toner

cartridge.

Toner Kits

For best results, we recommend that you only use genuine Kyocera Parts and Supplies. Should any damage be caused by

the application of a toner other than the original toner, then this damage is excluded from the guarantee.

A new toner kit contains the following items:

•Toner Cartridge

•Plastic waste bag for old toner cartridge

•Installation Guide

Note Do not remove the toner cartridge from the carton until you are ready to install it in the machine.

8-2

Maintenance

Replacing the Toner Cartridge

This section explains how to replace the toner cartridge.

1Open the top cover.

2Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.

CAUTION Do not attempt to incinerate the Toner Cartridge. Dangerous sparks may cause burns.

KYOCERA Document Solutions Inc. is not liable against any damages or problems arising from the use of toner

cartridges other than those designated as original Kyocera toner cartridges. For optimum performance, it is also

recommended to use only the Kyocera toner cartridges which are specifically intended for use in your country or

region.

Note You do not have to turn machine power off before starting the replacement. Any data that may be processing

in the machine will be deleted if you turn the machine power off.

Note Put the old toner cartridge in the plastic bag (supplied with the new toner kit) and discard it later according to

the local code or regulations for waste disposal.

8-3

Maintenance

3Take the new toner cartridge out of the toner kit. Shake the new toner cartridge at least 5 times as shown in the figure in order

to distribute the toner evenly inside the container.

4Remove the cover from the toner cartridge.

5Set the new toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that,

press the levers on both ends of the toner cartridge until they click.

6Close the top cover.

Note Return the exhausted toner cartridge to your dealer or service representative. The collected toner cartridge will

be recycled or disposed in accordance with the relevant regulations.

8-4

Maintenance

Drum unit Replacement

When the cumulative printing count reaches 10,000, the Attention Indicator flashes. Replace the drum unit immediately.

1Open the top cover.

2Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.

8-5

Maintenance

3Pull up the drum unit lever, and remove the drum unit.

4Take the new drum unit out of the drum kit.

5Return the new drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press down

the drum unit lever until they click.

Note Put the old drum unit in the plastic bag (supplied with the new drum kit) and discard it later according to the

local code or regulations for waste disposal.

8-6

Maintenance

6Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press

the levers on both ends of the toner cartridge until they click.

7Close the top cover.

8Press and hold [Stop] ( ) and Mode Select key for 5 seconds to stop flashing of the Attention Indicator.

Note If you hear a noise after closing the top cover, remove drum unit and toner cartridge and set them again.

Note You can also stop flashing of the Attention Indicator from the Maintenance Menu of the KYOCERA Client Tool.

Refer to Maintenance Menu on page 8-15.

8-7

Maintenance

Cleaning the Machine

Clean the machine regularly to ensure optimum output quality.

Original Cover/Platen

Wipe the backside of the original cover and the platen with a soft cloth dampened with alcohol or mild detergent.

Note Do not use organic solvents or other strong chemicals.

8-8

Maintenance

Cleaning the Machine

To avoid print quality problems, the interior of the machine must be cleaned with every toner cartridge replacement.

1Open the top cover.

2Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.

Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items.

8-9

Maintenance

3Pull up the drum unit lever, and remove the drum unit.

4Place the drum unit flat on a clean, level surface.

5Open the charger cover.

Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes.

IMPORTANT Do not place the drum unit on end.

8-10

Maintenance

6On the drum unit, slide the main charger cleaner (gray) back and forth 2 or 3 times to clean the charger wire, then

return it to its original position (CLEANER HOME POSITION)

7Close the charger cover.

8After cleaning, return the removed drum unit to its position, aligning the guides at both ends with the slots in the

machine. After that, press down the drum unit lever until they click.

IMPORTANT Remove the fixing tape on the main charger cleaner before cleaning for the first time.

After cleaning, make sure you restore the main charger cleaner to its home position.

8-11

Maintenance

9Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press

the levers on both ends of the toner cartridge until they click.

10Close the top cover.

Note If you hear a noise after closing the top cover, remove drum unit and toner cartridge and set them again.

8-12

Maintenance

Cleaning the Drum Unit

Clean the drum unit if black or white dots appear on printed pages.

1Open the top cover.

2Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.

Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items.

8-13

Maintenance

3Pull up the drum unit lever, and remove the drum unit.

4Turn the drum unit gear by hand while looking at the surface of the drum roller.

5Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off.

Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes.

Note Do not use alcohol or any solvents when cleaning.

8-14

Maintenance

6After cleaning, return the removed drum unit to its position, aligning the guides at both ends with the slots in the

machine. After that, press down the drum unit lever until they click.

7Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press

the levers on both ends of the toner cartridge until they click.

8Close the top cover.

Note If you hear a noise after closing the top cover, remove drum unit and toner cartridge and set them again.

8-15

Maintenance

Maintenance Menu

The Maintenance Menu that the user can adjust from KYOCERA Client Tool is described below. In addition, also refer to

KYOCERA Client Tool User Guide.

Maintenance Menu Description

Adjust print

quality

Altitude setting If you are using the machine at an altitude of 1500 m or higher and print

quality has deteriorated, the Altitude setting can be used to restore print

quality.

Adjust print

position

Printing start

position

Single-sided printing

Adjust the position of the printed

image.

Print margins Adjust the width of the top edge,

bottom edge, left edge and right edge

margins.

Note This setting is not effective for

the printing from the machine.

A: Left edge

B: Top edge

Top edge: +10

A: Left edge

B: Top edge

C: Right edge

D: Bottom edge

Top edge: +10

8-16

Maintenance

Prolonged Non-Use and Moving of the Machine

Prolonged Non-use

If you ever leave the machine unused for a long period of time, remove the power cord from the wall outlet.

We recommend you consult with your dealer about the additional actions you should take to avoid possible damage that

may occur when the machine is used next time.

Moving the Machine

When you move the machine:

•Move it gently.

•Keep it as level as possible to avoid spilling toner inside the machine.

•Be sure to consult a service representative before attempting long distance transportation of the machine.

•Keep the machine horizontal.

Adjust scan

position

Scanning start

position

Adjust the position of the scanned

image.

Scan margins Adjust the width of the top edge,

bottom edge, left edge and right edge

margins.

Restore factory default Restore factory default settings.

Reset drum counter Reset drum counter after replacing drum unit.

WARNING If you are shipping the machine, remove and pack the toner cartridge and drum unit in a plastic

bag and ship them separately from the machine.

Maintenance Menu Description

Platen: -10

A: Left edge

B: Top edge

C: Right edge

D: Bottom edge

Top edge: +10

9-1

9 Troubleshooting

Solving Malfunctions

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages.

If the problem persists, contact your service representative.

Symptom Checkpoints Corrective Actions Reference

Page

The screen does not

respond when [Main

Power] ( ) is turned

on.

Check the power cord. Connect both ends of the power cord

securely.

3-1

Pressing [Start] ()

does not produce copies.

Is there a message on the machine

screen, KYOCERA Client Tool, or the

Status Monitor?

Determine the appropriate response to

the message and respond accordingly.

9-7

Is the machine in Sleep mode? Press any key on the operation panel

to recover the machine from Sleep

mode.

—

The indicators are off

and the motor is not

working.

Check the power cord. Connect both ends of the power cord

securely.

3-1

— Turn on the power. —

The machine will not

print from the computer.

Check the power cord. Connect both ends of the power cord

securely.

3-1

Is the machine powered on? Turn on [Main Power] ( ). —

Are the interface cable connected? Connect the correct interface cable

securely.

3-1

Was the machine powered on before

the interface cable was connected?

Power on the machine after

connecting the interface cable.

3-1

Is the print job paused? Resume printing. —

Is the Attention indicator lit or

flashing?

Does an error code appear in the

display on the operation panel?

Using the information on page 9-7,

check if an error has occurred and

clear the error.

If the indicators show a pattern not

described on page 9-7, turn the power

off and then on again. Print the job

again.

9-7

Check if a status page can be printed. If the status page was printed

successfully, there may be a problem

with the connection to the computer.

Check the connection. To print the

status page, refer to Printing Reports

on page 3-59.

3-1

The machine prints a

status page but data

from the computer is not

being printed.

Check the interface cable. Connect both ends of the interface

cable securely. Try replacing the

interface cable.

3-1

Check program files and application

software.

Try printing another file or using

another print command. If the problem

occurs with a specific file or

application, check the printer settings

for that application.

—

9-2

Troubleshooting

Vapor is emitted near the

inner tray.

Check if the temperature is low near

the location of the machine, or if the

paper that is being used has been

exposed to humidity.

Depending on the operating

environment of the machine and the

condition of the paper, heat generated

during printing can evaporate water

moisture in the printed paper, emitting

vapor from the machine. In this case,

printing can be continued without any

problem.

To correct this, increase the

temperature in the room, and use

paper that has been stored in a dry

place.

—

Printing speed has

slowed down.

Did you unplug the power cord? It will return to normal printing speed in

about 15 minutes.

—

Blank sheets are

ejected.

Are the originals loaded correctly? When placing originals on the platen,

place them face-down and align them

with the original size indicator plates.

3-12

Paper often jams. Is the paper loaded correctly? Load the paper correctly. 3-8, 3-9

Is the paper of the supported type? Is

it in good condition?

Remove the paper, turn it over, and

reload it.

3-3

Is the paper curled, folded or wrinkled? Replace the paper with new paper. 3-3

Are there any loose scraps or jammed

paper in the machine?

Remove any jammed paper. 9-9

— Clean the Paper feed roller. 9-16

2 or more sheets are

overlaps when ejected.

(multi feed)

— Load the paper correctly. 3-8

Printouts are wrinkled. Is the paper damp? Replace the paper with new paper. 3-3

Symptom Checkpoints Corrective Actions Reference

Page

9-3

Troubleshooting

Printouts are curled. Is the paper damp? Replace the paper with new paper. 3-3

Text is missing on the

Windows test page.

— This is a problem specific to the

Windows OS. It is not a machine

problem. It does not affect print quality.

—

Printouts have dropouts

or stray dots.

— Clean the drum unit. 8-12

Select Configuration > Device

Defaults > Media type and set it to

Custom7. If there is still no

improvement, Decrease the

adjustment value for Print density in

KYOCERA Client Tool.

If there is still no improvement, return

the setting to the original value.

3-53

Printouts have vertical

streaks

— The drum unit may be damaged. If the

problem is not solved even after

printing several pages, call for service.

—

Faint or blurred printing. Check the toner cartridge. If necessary, replace the toner

cartridge.

8-1

Check the Print density setting in

KYOCERA Client Tool.

Increase the adjustment value for the

Print density setting in KYOCERA

Client Tool.

3-53

White streaks appears. Check the toner cartridge. If necessary, replace the toner

cartridge.

8-1

Symptom Checkpoints Corrective Actions Reference

Page

9-4

Troubleshooting

Gray background. Check the toner cartridge. If necessary, replace the toner

cartridge.

8-1

Check the Print density setting in

KYOCERA Client Tool.

Decrease the adjustment value for

Print density in KYOCERA Client

Tool.

3-53

Dirt on the top edge or

back of the paper.

Is the interior of the machine dirty? If the problem is not solved even after

printing several pages, clean the

rollers, conveying unit and paper feed

unit.

If the problem is not solved after

cleaning, call for service.

8-8

Copies have a moire

pattern (dots grouped

together in patterns and

not aligned uniformly).

Is the original a printed photograph? Set the image quality to Photo.3-45

Texts are not clearly

printed.

Did you choose appropriate image

quality for the original?

Select appropriate image quality. 3-45

The previous image

remains and lightly

printed. In minor cases,

residual image appears

as black dots.

— Select Configuration > Device

Defaults > Media type and set it to

Custom7. If there is still no

improvement, Decrease the

adjustment value for Print density in

KYOCERA Client Tool.

If there is still no improvement, return

the setting to the original value.

3-53

The altitude is 1,500 m

or higher and irregular

white dots appear in the

image.

— Select Maintenance Menu > Adjust

print quality > Altitude setting and

increase the adjustment value. If there

is no improvement after the value is

increased by 1 level, increase by 1

level again. If there is still no

improvement, return the setting to the

original value.

8-15

Symptom Checkpoints Corrective Actions Reference

Page

9-5

Troubleshooting

Tips

Machine problems may be solved easily by following the tips below. When you have encountered a problem that cannot be

solved following the guidelines above, try the following:

•Restart the computer you are using to send print jobs to the machine.

•Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at:

hpps://www.kyocera.info/.

•Make sure that the procedures for printing are correctly followed in the application software. Consult the

documentation supplied with the application software.

Images are skewed. Are the originals placed correctly? When placing originals on the platen,

align them with the original size

indicator plates.

3-12

Is the paper loaded correctly? Check the position of the paper width

guides.

3-9

Are the application software settings at

the PC set properly?

Check that the printing settings are

correct in the application software and

the printer driver.

—

Fuser failure (toner peels

off when the printed area

is rubbed by hand)

occurs.

— Select Configuration > Device

Defaults > Paper weight and

increase the setting value by 1 level.

If there is still no improvement, return

the setting to the original value.

3-53

Cannot scan. Check the interface cable. Connect both ends of the interface

cable securely. Try replacing the

interface cable.

3-1

Is the save location correctly

specified?

Check the path to the folder where the

scanned image will be saved.

3-49

Change the printer driver

from the Wireless

connection to the USB

connection.

— Connect the machine and PC with the

USB cable and install the driver again.

3-13

3-21

Symptom Checkpoints Corrective Actions Reference

Page

9-6

Troubleshooting

Checking Troubleshooting on Website

Corrective actions for the currently occurring error can be checked by opening a troubleshooting page on our website.

Checking from a PC

1Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36.

2Click the Troubleshooting icon in the Maintenance tab.

Checking from a mobile device

Scan a QR code on the label attached to the machine.

9-7

Troubleshooting

Error Messages

If a problem has occurred in the machine, you will be notified by the following display.

•The Attention indicator on the operation panel is lit or flashing.

•An error code appears in the display on the operation panel.

•KYOCERA Client Tool and Status Monitor will show the status of the machine.

If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel, check the

KYOCERA Client Tool or Status Monitor.

Problems that can be resolved by the user are described below.

Note If the indicators light or flash repeatedly in manners not described above, a service error has probably

occurred. Turn off [Main Power] ( ), unplug the power cord, and then plug the power cord back in and turn on [Main

Power] ( ). This may clear the error. Even if the error is not cleared, contact your service representative.

Error Code

Message displayed in

KYOCERA Client Tool

and Status Monitor*

Meaning Remedy

C-4200

C-4210

Error has occurred There is a condensation inside the

machine.

Please wait for about an hour and then,

turn the power off and on.

Refer to Power On/Off on page 3-2.

C-####

(except

C-4200,

C-4210)

Error has occurred An error has occurred in the

machine.

Make a note of the error code displayed

on the operation panel, and contact your

service representative.

E-0003 Memory full Scanning cannot be performed due

to insufficient memory of scanner.

Only the scanned pages are available.

Press [Stop] ( ) and the job will be

canceled.

E-0004 Error has occurred The number of scanned pages

exceeds the maximum number.

The maximum number of scanned

original pages is 99. Only the scanned

pages are available. Press [Stop] ()

and the job will be canceled.

E7 Add toner The toner has run out. Replace with a new toner cartridge.

E-0008 Cover open The top cover is open. Close the top cover.

E-0009 Inner tray full The inner tray is full of paper. The machine pauses after 50 sheets are

printed. Remove paper from the inner

tray and press [Start] ( ) to resume

printing.

E-0010 — The selected paper source in

printer driver is not supported.

Press [Start] ( ) to resume printing.

Change the Paper Source of the printer

driver.

This is displayed in repeating

two-digit segments (E-, 00, and 01).

Error code E-0001

9-8

Troubleshooting

E-0012 Memory overflow Unable to continue the job as the

memory is used up.

Change the print resolution from Fast

1200 to 600 dpi. Refer to Printer Driver

User Guide.

E-0014 Paper size error The paper size in the paper source

is different from the printer driver or

KYOCERA Client Tool setting.

Load the proper size of paper in the

paper source.

E-0015 — The USB cable is not connected. Press [Stop] ( ) and connect the USB

cable.

The PC is powered off. Press [Stop] ( ) and turn the PC power

on.

Cannot find KYOCERA Client Tool. Press [Stop] ( ) and open KYOCERA

Client Tool.

—Not connected. The USB cable is not connected. Connect the USB cable.

The machine is powered off. Turn the machine power on.

Cannot find the appropriate driver. Install the appropriate driver.

E-0016 An error occurs in image

processing by the side of PC.

E-0019 — The machine cannot run this

program due to unusable original

size is registered in the program.

Press [Stop] ( ) and change the

program settings.

E-0020 The toner cartridge is not install

correctly.

Check the toner cartridge.

J-0511 Paper jam A paper jam has occurred. Refer to Clearing Paper Jams on

page 9-9 and remove the jammed paper.

PF Add paper A paper jam has occurred in the

cassette.

Refer to Clearing Paper Jams on

page 9-9 and remove the jammed paper.

There is no paper in the paper

source.

Load paper into the paper source.

—Toner is running out. It is almost time to replace the

toner cartridge.

Obtain a new toner cartridge.

* Events for which the Status Monitor provides notification can be set in the Configuration. Refer to Configuration

on page 3-51.

Error Code

Message displayed in

KYOCERA Client Tool

and Status Monitor*

Meaning Remedy

9-9

Troubleshooting

Clearing Paper Jams

If paper jams in the paper transport system, or no paper sheets are fed at all, the machine automatically goes offline, and

the Attention indicator will flash. KYOCERA Client Tool can indicate the location of the paper jam (the component where

the paper jam has occurred). Remove the paper jam. After removing the paper jam, the machine will resume printing.

Possible Paper Jam Locations

Detailed paper jam positions are as follows. Refer to the indicated page number to remove the paper jam.

General Considerations for Clearing Jams

Bear in mind the following considerations when attempting paper jam removal:

•If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, or

flip the paper stack over. The machine may have problems if paper jams recur after the paper is replaced.

•Whether or not the jammed pages are reproduced normally after printing is resumed, depends on the location of the

paper jam.

Paper Jam

Locations Error Code Message displayed in KYOCERA

Client Tool and Status Monitor Description Reference

page

AJ-0511 Paper jam A paper jam has occurred in paper

output area.

9-10

BJ-0511 Paper jam A paper jam has occurred inside the

machine.

9-11

CPF*

*PF also appears when the paper has run out. In this case, add paper. Refer to Loading Paper on page 3-3.

Add paper A paper jam has occurred in the

cassette.

9-14, 9-15

CAUTION When removing a paper jam, pull the paper gently so as not to tear it. Torn pieces of paper are

difficult to remove and may be easily overlooked, deterring the paper jam recovery.

9-10

Troubleshooting

Paper output area

1Open the top cover.

2Open the paper stopper shown in the figure.

3Remove any partially fed paper.

4Close the paper stopper and top cover.

The machine warms up and resumes printing.

9-11

Troubleshooting

Inside the Machine

1Open the top cover.

2Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.

Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items.

9-12

Troubleshooting

3Pull up the drum unit lever, and remove the drum unit.

4If the jammed paper appears to be pinched by rollers, pull it along the normal running direction of the paper.

CAUTION The fuser unit inside the machine is hot. Do not touch it, as it may result in burn injury.

Note The drum is sensitive to light. Never expose the drum unit to light for more than five minutes.

9-13

Troubleshooting

5Return the removed drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press

down the drum unit lever until they click.

6Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the

levers on both ends of the toner cartridge until they click.

7Close the top cover.

The machine warms up and resumes printing.

Note If you hear a noise after closing the top cover, remove drum unit and toner cartridge and set them again.

9-14

Troubleshooting

Cassette

Follow the steps below to clear paper jams in the cassette.

1Remove any partially fed paper.

2Check to see if paper is loaded correctly. If not, reload the paper.

3Press [Stop] ( ) to clear the error and the printer warms up and resumes printing.

IMPORTANT Do not try to remove paper that has already been partially fed. Refer to Inside the Machine on

page 9-11.

9-15

Troubleshooting

If paper feed failure occurs

Check on and reduction of number of paper sheets loaded

If an excessive amount of thick paper is loaded in the cassette, it may not be fed. In that case, reduce the number of

sheets to be loaded.

Edge fanning and curl straightening

Remove all the even pages (including the instruction sheet) from the inner tray, fan through the sheets to separate them

prior to loading.

If the paper is curled at an edge, straighten it prior to reloading.

No paper feed due to wavy paper edge

When the paper feed fails because the edge of the paper is wavy, turn it upside down and load it again.

9-16

Troubleshooting

Cleaning the Paper feed roller

If a paper often jams, clean the paper feed roller.

1Open the top cover.

2Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.

Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items.

9-17

Troubleshooting

3Pull up the drum unit lever, and remove the drum unit.

4Push up the release lever, and then move the paper feed roller to the right..

5Remove the paper feed roller.

Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes.

9-18

Troubleshooting

6Use a clean, lint free cloth to clean dust and dirt away from the paper feed roller.

7Attach the removed paper feed roller, and move it to the left until it clicks.

Note If you can't set the paper feed roller well, turn the shaft shown below with your finger to engage the coupling.

9-19

Troubleshooting

8After cleaning, return the removed drum unit to its position, aligning the guides at both ends with the slots in the

machine. After that, press down the drum unit lever until they click.

9Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press

the levers on both ends of the toner cartridge until they click.

10Close the top cover.

Note If you hear a noise after closing the top cover, remove drum unit, toner cartridge and paper feed roller and set

them again.

9-20

Troubleshooting

10-1

10 Appendix

Specifications

Common Functions

Note These specifications are subject to change without notice.

Item Description

Type Desktop

Printing Method Electrophotography by semiconductor laser

Paper Weight 65 to 105 g/m²

Paper Type Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color,

Prepunched, High Quality, Custom 1 to 8

Warm-up Time

(23°C/73.4°F, 60%RH)

Power on 20 seconds or less

Sleep 18 seconds or less

Paper Capacity 150 sheets (80 g/m²)

Inner Tray Capacity 50 sheets (80 g/m²) (The machine pauses after 50 sheets are printed.)

Image Write System Semiconductor laser and electrophotography

Memory MA2001w/MA2000w: 64MB

MA2001/MA2000: 32MB

Interface USB Interface Connector: 1 (Hi-Speed USB)

Wireless LAN: 1 (MA2001w/MA2000w only)

Operating Environment Temperature 10 to 32.5°C/50 to 90.5°F

Humidity 10 to 80%

Altitude 3,500 m/11,482.8 ft maximum

Brightness 1,500 lux maximum

Dimension (W × D × H) 370 × 320 × 240 mm

14.57" × 12.60" × 9.45"

Weight (with toner cartridge) 6.2 kg/13.67 lb

Space Required (W × D) 370 × 398.9 mm

14.57" × 15.71"

Power Requirements 120 V Specification Model: 120 V 60 Hz 5.6 A

230 V Specification Model: 220 to 240 V 50/60 Hz 3.1 A

The power consumption of the product in

networked standby (If all network ports are

connected.)

The information is available at the website below.

https://www.kyoceradocumentsolutions.eu/en/about-us/our-brand/enviro

nmental-policy.html

10-2

Appendix

Copy Functions

Item Description

Paper Size A4, A5 (Landscape), A5, Folio, JIS B5, ISO B5, Letter, Legal, Envelope

C5, Executive, Oficio II (8.5 × 13 inches), 216 × 340 mm, 16 K, Custom

(148 × 148 to 216 × 356 mm, 5.83 × 5.83 to 8.5 × 14 inches)

Copying Speed

(300 × 300 dpi)*

* In case of using the EcoPrint function, the printing speed will be slower.

Printing speed may decrease depending on the installation environment.

A4: 20 images/min

Letter: 21 images/min

Legal: 17 images/min

B5: 12 images/min

A5: 13 images/min

A5 (Landscape): 30 images/min

16K: 21 images/min

First Print Time (A4, feed from cassette) 8 seconds or less

Zoom Level 25 to 400%, 1% increments

Resolution 600 × 600 dpi

Supported Original Types Sheet, Book, 3-dimensional objects (maximum original size: A4/Letter)

Original Feed System Fixed

10-3

Appendix

Printer Functions

Scanner Functions

Item Description

Paper Size A4, A5, A5 (Landscape), Folio, JIS B5, ISO B5, Letter, Legal, Envelope

C5, Executive, Oficio II (8.5 × 13 inches), 216 × 340 mm, 16 K, Custom

(148 × 148 to 216 × 356 mm, 5.83 × 5.83 to 8.5 × 14 inches)

Printing Speed*

* In case of using the EcoPrint function, the printing speed will be slower.

Printing speed may decrease depending on the installation environment.

A4: 20 images/min

Letter: 21 images/min

Legal: 17 images/min

B5: 12 images/min

A5: 13 images/min

A5 (Landscape): 30 images/min

16K: 21 images/min

First Print Time (A4, feed from Cassette) 8 seconds or less

Resolution 600 × 600 dpi/Fast 1200 dpi

Controller FA616TE_MMU 450 Mhz

Supported OS Windows 8.1, Windows 10, Windows 11, Windows Server2012/R2,

Windows Server2016, Windows Server2019, Windows Server2022,

Mac OS X 10.5 or higher

Item Description

System Requirements CPU: 20 MHz

RAM: 32 MB

Resolution 200 × 200 dpi, 300 × 300 dpi, 400 × 400 dpi, 600 × 600 dpi

File Format BMP, JPEG, PNG, TIFF, PDF

Transmission System PC transmission: Scan to Folder

TWAIN scan*

WIA scan*

* Available Operating System: Windows 8.1, Windows 10, Windows 10, Windows Server2012/R2, Windows

Server2016, Windows Server2019, Windows Server2019

10-4

Appendix

KYOCERA Document Solutions America, Inc.

Headquarters

225 Sand Road, Fairfield, New Jersey 07004-0008, U.S.A.

Phone: +1-973-808-8444

Fax: +1-973-882-6000

Latin America

8240 NW 52nd Terrace, Suite 301

Miami, Florida 33166, U.S.A.

Phone: +1-305-421-6640

KYOCERA Document Solutions

Canada, Ltd.

6120 Kestrel Rd., Mississauga, ON L5T 1S8, Canada

Phone: +1-905-670-4425

Fax: +1-905-670-8116

KYOCERA Document Solutions

Mexico, S.A. de C.V.

Calle Arquimedes No. 130, 4 Piso, Colonia Polanco

Chapultepec, Delegacion Miguel Hidalgo, Ciudad de

Mexico, C.P.11560, Mexico

Phone: +52-555-383-2741

Fax: +52-555-383-7804

KYOCERA Document Solutions

Brazil, Ltda.

Alameda África, 545, Pólo Empresarial Consbrás,

Tamboré, Santana de Parnaíba-SP, CEP 06543-306,

Brazil

Phone: +55-11-2424-5353

Fax: +55-11-2424-5304

KYOCERA Document Solutions

Chile SpA

Jose Ananias 505, Macul. Santiago, Chile

Phone: +56-2-2670-1900

Fax: +56-2-2350-7150

KYOCERA Document Solutions

Australia Pty. Ltd.

Level 3, 6-10 Talavera Road North Ryde NSW, 2113,

Australia

Phone: +61-2-9888-9999

Fax: +61-2-9888-9588

KYOCERA Document Solutions

New Zealand Ltd.

Ground Floor. 19 Byron Avenue, Takapuna, Auckland,

New Zealand

Phone: +64-9-415-4517

Fax: +64-9-415-4597

KYOCERA Document Solutions Asia Limited

13/F., Mita Centre, 552-566, Castle Peak Road, Tsuenwan,

NT, Hong Kong

Phone: +852-2496-5678

Fax: +852-2610-2063

KYOCERA Document Solutions

(China) Corporation

8F, No. 288 Nanjing Road West, Huangpu District,

Shanghai, 200003,China

Phone: +86-21-5301-1777

Fax: +86-21-5302-8300

KYOCERA Document Solutions

(Thailand) Corp., Ltd.

335 Ratchadapisek Road, Wongsawang, Bangsue,

Bangkok 10800, Thailand

Phone: +66-2-586-0333

Fax: +66-2-586-0278

KYOCERA Document Solutions

Singapore Pte. Ltd.

12 Tai Seng Street #04-01A,Luxasia Building Singapore

534118

Phone: +65-6741-8733

Fax: +65-6748-3788

KYOCERA Document Solutions

Hong Kong Limited

16/F.,Mita Centre, 552-566, Castle Peak Road, Tsuen

Wan, NT, Hong Kong

Phone: +852-3582-4000

Fax: +852-3185-1399

KYOCERA Document Solutions

Taiwan Corporation

6F., No.37, Sec. 3, Minquan E. Rd., Zhongshan Dist.,

Taipei 104, Taiwan

Phone: +886-2-2507-6709

Fax: +886-2-2507-8432

KYOCERA Document Solutions

Korea Co., Ltd.

#10F Daewoo Foundation Bldg 18, Toegye-ro, Jung-gu,

Seoul, Korea

Phone: +822-6933-4050

Fax: +822-747-0084

KYOCERA Document Solutions

India Private Limited

First Floor, Block - A, First India Place, Sushant Lok Phase

- 1, M. G. Road, Gurugram - 122002 (Haryana), India

Phone: +91-124-4671000

Fax: +91-124-4671001

KYOCERA Document Solutions

Malaysia Sdn. Bhd.

G/F & 2/F, No.71, Jalan SS15/5A, 47500 Subang Jaya,

Selangor Darul Ehsan, Malaysia

Phone: +603-5634 5609

KYOCERA Document Solutions

Europe B.V.

Bloemlaan 4, 2132 NP Hoofddorp, The Netherlands

Phone: +31(0)20-654-0000

Fax: +31(0)20-653-1256

KYOCERA Document Solutions

Nederland B.V.

Beechavenue 25, 1119 RA Schiphol-Rijk, The Netherlands

Phone: +31-20-5877200

Fax: +31-20-5877260

KYOCERA Document Solutions

(U.K.) Limited

Eldon Court 75-77 London Road, Reading, Berkshire RG1

5BS, United Kingdom

Phone: +44-118-931-1500

Fax: +44-118-931-1108

KYOCERA Document Solutions

Italia S.p.A.

Via Monfalcone 15, 20132, Milano, Italy

Phone: +39-02-921791

Fax: +39-02-92179-600

KYOCERA Document Solutions

Belgium N.V.

Sint-Martinusweg 199-201 1930 Zaventem, Belgium

Phone: +32-2-7209270

Fax: +32-2-7208748

KYOCERA Document Solutions

France S.A.S.

Espace Technologique de St Aubin Route de I’Orme

91195 Gif-sur-Yvette CEDEX, France

Phone: +33-1-69852600

Fax: +33-1-69853409

KYOCERA Document Solutions

Espana, S.A.

Edificio Kyocera, Avda. de Manacor No.2, 28290 Las

Matas (Madrid), Spain

Phone: +34-91-6318392

Fax: +34-91-6318219

KYOCERA Document Solutions

Finland Oy

Atomitie 5C, 00370 Helsinki, Finland

Phone: +358-9-47805200

Fax: +358-9-47805212

KYOCERA Document Solutions

Europe B.V. Amsterdam (NL) Zürich Branch

Hohlstrasse 614, 8048 Zürich, Switzerland

Phone: +41-44-9084949

Fax: +41-44-9084950

KYOCERA Bilgitas Document Solutions

Turkey A.S.

Altunizade Mah. Prof. Fahrettin Kerim Gökay Cad. No:45

34662 ÜSKÜDAR İSTANBUL TURKEY

Phone: +90-216-339-0020

Fax: +90-216-339-0070

KYOCERA Document Solutions

Deutschland GmbH

Otto-Hahn-Strasse 12, 40670 Meerbusch, Germany

Phone: +49-2159-9180

Fax: +49-2159-918100

KYOCERA Document Solutions

Austria GmbH

Wienerbergstraße 11, Turm A, 18. OG, 1100 Wien, Austria

Phone: +43-1-863380

Fax: +43-1-86338-400

KYOCERA Document Solutions

Nordic AB

Borgarfjordsgatan 11, 164 40 Kista, Sweden

Phone: +46-8-546-550-00

Fax: +46-8-546-550-10

KYOCERA Document Solutions

Norge Nuf

Olaf Helsetsv. 6, 0619 Oslo, Norway

Phone: +47-22-62-73-00

Fax: +47-22-62-72-00

KYOCERA Document Solutions

Danmark A/S

Ejby Industrivej 60, DK-2600 Glostrup, Denmark

Phone: +45-70223880

Fax: +45-45765850

KYOCERA Document Solutions

Portugal Lda.

Rua do Centro Cultural, 41 (Alvalade) 1700-106 Lisboa,

Portugal

Phone: +351-21-843-6780

Fax: +351-21-849-3312

KYOCERA Document Solutions

South Africa (Pty) Ltd.

KYOCERA House, Hertford Office Park, 90 Bekker Road

(Cnr. Allandale), Midrand, South Africa

Phone: +27-11-540-2600

Fax: +27-11-466-3050

KYOCERA Document Solutions

Russia LLC

Building 2, 51/4, Schepkina St., 129110, Moscow, Russia

Phone: +7(495)741-0004

Fax: +7(495)741-0018

KYOCERA Document Solutions Middle East

Dubai Internet City, Bldg. 17,

Office 157 P.O. Box 500817, Dubai, United Arab Emirates

Phone: +971-4-4330412

KYOCERA Document Solutions

Czech, s.r.o.

Harfa Office Park, Českomoravská 2420/15, Praha 9

Czech Republic

Phone: +420-222-562-246

KYOCERA Document Solutions Inc.

1-2-28 Tamatsukuri Chuo-ku Osaka 540-8585 Japan

Phone: +81-6-6764-3555

https://www.kyoceradocumentsolutions.com

is a trademark of KYOCERA Corporation

2022.2

2YWKDEN005

Table of Contents

KYOCERA MA2001w User Manual

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