Table of Contents
- Product Number
- Contents
- Safety information
- Safety and Maintenance Guidelines
- Getting started
- Adjusting and using your monitor
- Reference information
Lenovo E24 User Manual
Displayed below is the user manual for E24 by Lenovo which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
E24-10 Flat Panel Monitor
User’s Gui de
Machine Type:61B7
Product Number
61B7-JAR6-WW
First Edition (04 2017)
© Copyright Lenovo 2017
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to
governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and
disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: IF products, data, computer software, or services are delivered pursuant a General
Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.
© Copyright Lenovo 2017
i
Contents
Product Number .......................................................................................................................................................................... i
Contents ..................................................................................................................................................................................... ii
Safety information ..................................................................................................................................................................... iii
Safety and Maintenance Guidelines .......................................................................................................................................... iv
Chapter 1Getting started ...................................................................................................................................................... 1-1
Shipping contents .............................................................................................................................................................. 1-1
Notice for use .................................................................................................................................................................... 1-1
Product overview ............................................................................................................................................................... 1-2
Types of adjustments ......................................................................................................................................................... 1-2
User controls ...................................................................................................................................................................... 1-2
Cable lock slot .................................................................................................................................................................... 1-3
Setting up your monitor..................................................................................................................................................... 1-3
Connecting and turning on your monitor .......................................................................................................................... 1-3
Registering your option ..................................................................................................................................................... 1-6
Chapter 2Adjusting and using your monitor ......................................................................................................................... 2-1
Comfort and accessibility ................................................................................................................................................... 2-1
Arranging your work area .................................................................................................................................................. 2-1
Positioning and viewing your monitor ............................................................................................................................... 2-1
Quick tips for healthy work habits ..................................................................................................................................... 2-2
Eye Strain ........................................................................................................................................................................... 2-2
Low Blue Light .................................................................................................................................................................... 2-2
Accessibility information ................................................................................................................................................... 2-3
Adjusting your monitor image ........................................................................................................................................... 2-4
Using the direct access controls ........................................................................................................................................ 2-4
Using the On-Screen Display (OSD) controls ..................................................................................................................... 2-4
Selecting a supported display mode .................................................................................................................................. 2-7
Understanding power management .................................................................................................................................. 2-7
Caring for your monitor ..................................................................................................................................................... 2-8
Detaching the monitor stand ............................................................................................................................................. 2-8
Wall Mounting (Optional) .................................................................................................................................................. 2-8
Chapter 3 Reference information ............................................................................................................................................. 3-1
Monitor specifications ....................................................................................................................................................... 3-1
Troubleshooting ................................................................................................................................................................. 3-2
Manual image setup .......................................................................................................................................................... 3-3
Manually installing the monitor driver .............................................................................................................................. 3-4
Service information ........................................................................................................................................................... 3-6
Appendix A Service and Support ............................................................................................................................................. A-1
Registering your option ..................................................................................................................................................... A-1
Online technical support ................................................................................................................................................... A-1
Telephone technical support ............................................................................................................................................. A-1
Appendix B Notices .............................................................................................................................................................. B-1
Recycling information ........................................................................................................................................................ B-2
Collecting and recycling a disused Lenovo computer or monitor ...................................................................................... B-2
Disposing of Lenovo computer components ..................................................................................................................... B-2
Trademarks ........................................................................................................................................................................ B-3
Turkish statement of compliance ....................................................................................................................................... B-4
ii ©Copyright Lenovo 2017
Safety information
General Safety guidelines
For tips to help you use your computer safety, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
© Copyright Lenovo 2017
iii
Safety and Ma intenance Guidelines
Important Safety Information
The power cord is designed for use with your monitor. Don’t use a different cord, use only a power source and
connection compatible with this monitor.
WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power
outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding
feature. The grounding plug is an important safety feature.
WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily
accessible to the operator and located as close to the equipment as possible. To disconnect power from the
equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.
CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer and its
peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power strip with
surge protection or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power
strips must be specifically labelled as having this ability. Use a power strip whose manufacturer offers a damage
replacement policy, so you can replace your equipment if surge protection fails.
CAUTION: A certified power supply cord has to be used with this equipment. The relevant national installation
and/or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary
polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G
0.75mm²) shall be used. An alternative flexible cord is synthetic rubber.
Safety Precautions
■Use only a power source and connection compatible with this monitor, as indicated on the label/back
plate of the monitor.
■Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the
electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the
rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.
■ Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
■ Do not allow anything to rest on the power cord. Do not walk on the cord.
■ While using VESA mount application, the AC Inlet must face to down side. Do not face any other position.
Maintenance Guidelines
To enhance the performance and extend the life of your monitor:
■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating
properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider.
■ Adjust only those controls that are described in the operating instructions.
■ Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using
a screen saver program and turning off the monitor when not in use.
■ Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.
■ Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered.
Never push objects of any kind into cabinet slots or other openings.
■ Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
■ Do not drop the monitor or place it on an unstable surface.
■ When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting
scratched, defaced, or broken.
Cleaning the Monitor
The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow
these steps:
1. Turn off the computer and the monitor.
2. Unplug your monitor from the power outlet before cleaning.
CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or cabinet.
These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never use water
to clean an LCD screen.
3. Wipe the screen with a dry, soft, clean cloth. If the screen requires additional cleaning, use an antistatic screen
cleaner.
4. Dust the monitor housing. Use a damp cloth to clean the cabinet. If the cabinet requires additional cleaning, use
a clean cloth dampened with isopropyl alcohol.
5. Plug in the monitor.
6. Turn on the monitor and the computer.
iv ©Copyright Lenovo 2017
Chapt er 1 Gett ing started
This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please
see the Setup Poster for brief information.
Shipping contents
The product package should include the following items:
● Information Flyer
● Flat Panel Monitor
● Power Cord
● Analog Interface Cable
● DP Cable
● Monitor Stand
● Monitor base
Notice for use
To setup your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by
rough handling or excessive pressure.
1. Place your monitor with the screen face down on a soft flat surface.
2. Align the stand assembly bracket to the monitor.
3. Insert the bracket towards monitor until it locks in place.
Note: To attach a VESA mount, please see “Detaching the monitor stand” on page 2-7.
Chapter 1. Getting started 1-1
Product overview
This section will provide information on adjusting monitor positions, setting user controls, and using the cable
lock slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see “Adjusting your monitor image ” on
page 2-3.
1-2 E24-10 Flat Panel Monitor User’s Guide
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please
follow the instructions that came with the cable lock to attach it.
Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iv before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer power cord.
2. Connect the cables according to below icon indication.
Chapter 1. Getting started 1-3
3. Connect one end of the DP cable to the DP connector on the back of the computer, and the
other end to the DP connector on the monitor. Lenovo recommends that customers who require
to use the Display Port input on their monitor purchase the "Lenovo Display Port to Display
Port cable 0A36537".
www.lenovo.com/support/monitoraccessories
4. Connect the analog signal cable to the D-SUB connector of the monitor and the other end on
the back of the computer.
5. Plug the monitor power cord and the computer cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant national
installation and/or equipment regulations shall be considered. A certified power supply
cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227
(designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used.
Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation
H05RR-F 3G 0.75mm²) shall be used.
1-4 E24-10 Flat Panel Monitor User’s Guide
6. Assembled Line Cleaner as shown below.
7. Power on the monitor and the computer.
8. Press and hold 3s to enable/disable “Low Blue Light”.
Chapter 1. Getting started 1-5
9. To install the monitor driver, you must download it from Lenovo website
(http://support.lenovo.com/docs/E24_10) and follow the instructions on page 3-4.
Registering your option
Thank you for purchasing this Lenovo TM product. Please take a few moments to
register your product and provide us with information that will help Lenovo to better
serve you in the future. Your feedback is valuable to us in developing products and
services that are important to you, as well as in developing better ways to communicate
with you. Register your option on the following Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
1-6 E24-10 Flat Panel Monitor User’s Guide
Chapt er 2 Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and
to avoid discomfort. Arrange your workplace and the equipment you use to suit your
individual needs and the kind of work that you perform. In addition, use healthy work
habits to maximize your performance and comfort while using your computer.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize you work area to match the way you use materials and equipment. Keep your
work area clean and clear for the materials that you typically use and place the items
that you use most frequently, such as the computer mouse or telephone, within the
easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering the
following items:
● Viewing distance:
Optimal viewing distances for monitors range from approximately 510mm to 760mm
(20 in to 30 in) and can vary depending on ambient light and time of day. You can
achieve different viewing distances by repositioning your monitor or by modifying
your posture or chair position. Use a viewing distance that is most comfortable for
you.
● Monitor height:
Position the monitor so your head and neck are in a comfortable and neutral (vertical,
or upright) position. If your monitor does not have height adjustments, you might
have to place books or other sturdy objects under the base of the monitor to achieve
the desired height. A general guideline is to position the monitor such that the top of
the screen is at or slightly below your eye-height when you are comfortably seated.
However, be sure to optimize your monitor height so the line of site between your
eyes and the center the monitor suits your preferences for visual distance and
comfortable viewing when your eye muscles are in a relaxed stated.
● Tilt :
Adjust the tilt of your monitor to optimize the appearance of the screen content and to
accommodate your preferred head and neck posture.
● General location:
Position your monitor to avoid glare or reflections on the screen from overhead
lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
● Use adequate lighting for the type of work you are performing.
● Use the monitor brightness, contrast, and image adjustment controls, if equipped, to
optimize the image on your screen to meet your visual preferences.
● Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow your
eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a
vision care specialist for advice.
2-1 E24-10 Flat Panel Monitor User’s Guide
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
● Good posture starts with equipment setup:
The layout of your work area and the setup of your computer equipment have a large
effect on your posture while using your computer. Be sure to optimize the position
and orientation of your equipment by following the tips outlined in “Arranging your
work area ” on page 2-1 so you can maintain a comfortable and productive posture.
Also, be sure to use the adjustment capabilities of your computer components and
office furniture to best suit your preferences now and as your preferences change over
time.
● Minor changes in posture can help avoid discomfort:
The longer you sit and work in front of your computer, the more important it is to
observe your working posture. Avoid as summing any one posture for an extended
period of time. Periodically make minor modifications in your posture to help deter
any discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture
● Short, periodic breaks help ensure healthy computing:
Because computing is primarily a static activity, it is particularly important to take
short breaks from your work. Periodically, stand up in front of your work area, stretch,
walk for a drink of water, or otherwise take a short break from using your computer.
A short break from work gives your body a welcome change in posture and helps to
ensure you remain comfortable and productive while you do work.
Eye Strain
● Break Times
Computer users should take some time away from the screen especially if working for
prolong hours. Generally, it is recommended to take short breaks (5 – 15 min.) after
1 –2 hours of continuous computer works. Taking short and frequent breaks is more
advised than longer breaks.
● Looking at Distant Objects
Users often blink less when in front of monitor screen. To minimize eye strain and
dryness, users should rest the eye periodically by focusing on objects that are far away.
● Eye Exercises
1. Alternate looking up and looking down while keeping the body and head upright.
2. Slowly roll your eyes to look to the left and right.
3. Roll eyes to look at objects on the upper right corner and then on lower right. Do
same thing to look at objects on the upper left and lower left.
Low Blue Light
Concerns on blue light affecting eye health have risen over the years. Blue light have
wavelength between 300 nm to 500 nm. The monitors have a factory setting that reduces
blue light emissions. Users can enable low blue light mode on these monitors from the
OSD settings.
1. Press to open the main OSD menu.
Chapter 2. Adjusting and Using your monitor 2-2
2. Use or to move among the icons. Select icon (Adjusts image properties)
and press to acces this function.
3. Use or move among the items. Select Low Blue Light and press to
access this function.
4. Select Off or On and press to enable Low blue Light or disable Low Blue Light.
Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in the
way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
2-3 E24-10 Flat Panel Monitor User’s Guide
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Note: The direct access controls are coloured.
Table 2-1. Direct access controls
Icon Control Description
Input change Switches the video input source.
Image Setup Activates automatic image adjustment.
Brightness Direct access to Brightness adjustment.
Low Blue Light Press and hold for 3 seconds to
enable/disable Low Blue Light.
Main menu Open OSD main menu
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen Display (OSD),
as shown below.
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that
function. If there is a sub-menu, you can move between options using or , then
press to select that function. Use or to make adjustments. Press to
save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow
adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold the buttons for 10
seconds to disable/enable DDC/CI function. The words " DDC/CI Disable/DDC/CI/Enable"
shows on the screen.
Chapter 2. Adjusting and Using your monitor 2-4
Table 2-2. OSD functions
OSD Icon on Main Menu Submenu Description Controls and
Adjustments
Brightness/Contrast
Brightness Adjusts overall brightness
Brightness/Contrast
Contrast
Adjusts difference between
light and dark areas.
Brightness/Contrast DCR Enable dynamic contrast ratio.
On
Off
Image Position Horizontal Position
Moves the image left or
right.
Image Position Vertical Position Moves the image up or Down.
Image Setup
Automatic Automatically optimizes the
image.
Image Setup
Manual Manually optimizes the image.
See “Manual image setup” on
page 3-3
● Clock
● Phase
Image Properties Input Signal
Analog
DISPLAYPORT
Select Analog Signal
Select DP Signal
Image Properties
Color
Adjusts intensity of red, green,
and blue.
Preset mode
● Neutral
● sRGB
● Reddish
● Bluish
Custom
● Red: Increases or decreases
the saturation of ‘red’ in the
image.
● Green: Increases or
decreases the saturation of
‘green’ in the image.
● Blue: Increases or
decreases the saturation of
‘blue’ in the image.
● Save: Saves the custom
colour choices.
Image Properties Scaling ● Full Screen
● Original AR
Image Properties Low Blue Light
Enable Low Blue Light
● On
● Off
Image Properties Over Drive
Response time enhancement
● Normal
● Extreme
● Off
2-5 E24-10 Flat Panel Monitor User’s Guide
Table 2-2. OSD functions
OSD Icon on Main
Menu Submenu Description
Options
Information
Shows resolution, refresh rate, and product details.
Note: This screen does not allow any changes to the settings.
This section lists the languages supported by your monitor.
Options
Language Note: The language chosen only affects the language of the OSD. It has
no effect on any software running on the computer.
Options
Menu Position
Default
Custom
Menu position adjusts menu location on the screen.
Returns the menu position to the default settings.
● Horizontal: Changes the horizontal position of the OSD
● Vertical: Changes the vertical position of the OSD.
Options Factory Default
● Cancel
● Reset
Resets monitor to the original factory settings.
Controls button and menu settings for accessibility preferences.
Options
Accessibility
Button repeat rate:
Select or to change.
● Off
● Default
● Slow
Menu time out: Sets the length of time the OSD will remain
the last time a button is pressed.
active after
Options
DP Select
Select DP1.1 or DP1.2:
● DP1.1
● DP1.2
Controls button and menu settings for DP transmit speed.
*Low Blue Light Mode is reducing the blue light content.
*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video
graphics are displayed.
Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would
like to use it with.
Chapter 2. Adjusting and Using your monitor 2-6
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to your
computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is
normal and the image can be readjusted using automatic image setup and the image
controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat
Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to re-attach
the CRT monitor temporarily until you have re-configured the system; preferably to
1920x1080 at 60Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3.Factory set display modes
Addressability
Refresh rate
PAL
50Hz
640x350
70Hz
640x480
60Hz, 72Hz,75Hz
720x400
70Hz
800x600
56Hz,60Hz,72Hz,75Hz
832x624
75Hz
1024x768
60Hz,70Hz,75Hz
1152x864
75Hz
1280x1024
60Hz,70Hz,75Hz
1366x768
60Hz
1440x900
60Hz
1600x900
60Hz,75Hz
1680x1050
60Hz
1920x1080
60Hz
Understanding power management
Power management is invoked when the computer recognizes that you have not using
your mouse or keyboard for a user-definable period. There are several states as described in
the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table2-4.Power indicator
State Power Indicator Screen Restoring Operation Compliance
On Steady green Normal
Standby/
Suspend
Steady amber Blank
Press a key or move the
mouse.
There may be a slight delay
reappears.
Note: Standby also occurs
if there is no image output to
the monitor.
ENERGY
STAR
Off Off Off Press power key to switch on
There may be a slight delay
before the image reappears.
ENERGY
STAR
2-7 E24-10 Flat Panel Monitor User’s Guide
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the
monitor.
Do not:
● Apply water or liquid directly to your monitor.
● Use solvents or abrasives.
● Use flammable cleaning materials to clean your monitor or any other
electrical equipment.
● Touch the screen area of your monitor with sharp or abrasive items. This
type of contact may cause permanent damage to your screen.
● Use any cleaner which contains an anti-static solution or similar additives.
This may harm the coating of the screen area.
Do:
● Lightly dampen a soft cloth with water and use this to gently wipe the
covers and the screen.
● Remove grease or finger marks with a damp cloth and a little mild
detergent.
Detaching the monitor stand
1. After placing the monitor face down on a clean surface or soft cloth, Press the release
button to remove the stand and base from the monitor
Wall Mounting (Optional)
Refer to the instructions that come with the VESA compatible base mounting kit.
1. Place the monitor face down on a non-abrasive surface on stable flat table.
2. Remove the stand.
3. Attach the mounting bracket from the wall mounting kit to the monitor.
4. Mount the monitor on the wall by following the instructions that come with the
base mounting kit.
NOTE: For use only with UL and GS Listed Wall Mount Bracket with minimum
weight/load bearing capacity of 6.00 kg. In order to fulfil TCO Certification for this
wall mounting option, shielded power cable is mandatory to be used.
Chapter 2. Adjusting and Using your monitor 3-8
Chapt er 3 Refer ence informatio n
This section contains monitor specifications, instructions to manually install the monitor driver,
troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model 61B7-JAR6-WW
Dimensions Height
Depth
Width
404 mm (15.91 in.)
205 mm (8.07 in.)
554 mm (21.81 in.)
Stand Tilt range Range: -5°/+22°
VESA mount
Supported
(UL&GS approved)
100 mm (3.94 in.)
Image Viewable image size
Maximum height
Maximum width
Pixel pitch
605 mm (23.8 in.)
296 mm (10.54 in.)
527 mm (18.74 in.)
0.2745mm (0.0098 in.) (V)
Power input Supply voltage
Max supply current
100-240 VAC, 60/50 Hz
1.5 A
Power consumption
Note: Power consumption figures
are for the monitor and the power
supply combined.
Max Consumption
(Without USB hub)
Typical Consumption
Standby/Suspend
Off
22W
20W
0.3W
0.3W
Video input (Analog) Input signal
Horizontal addressability
Vertical addressability
Clock frequency
Analog Direct Drive, 75 ohm
0.7 V
1920 pixels (max)
1080 lines (max)
205 MHz
Video input (Digital) Input signal
Horizontal addressability
Vertical addressability
Clock frequency
DP
1920 pixels (max)
1080 lines (max)
10.8Gpbs(max)
Communications
VESA DDC
CI
Altitude Test
Operation
6561.68 ft
Supported Display Modes
(VESA Standard modes
between noted ranges)
Horizontal frequency
Vertical frequency
Native Resolution
30 kHz – 83 kHz
50 Hz – 75 Hz
1920 x 1080 at 60 Hz
Temperature Operating
Storage
Shipping
0° to 45°C (32°F to 113° F)
-20° to 60°C (-4°F to 140° F)
-20° to 60°C (-4° F to 140° F)
Humidity Operating
Storage
Shipping
10% to 80%
5% to 95%
5% to 95%
3-1 Chapter 3. Reference Information
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table3-2.Troubleshooting
Problem Possible cause Suggested action Reference
The words” Out
of Range” are
shown on the
screen, and the
power indicator is
flashing green.
The system is set
to a display
mode which is
not supported by
the monitor.
● If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range
for your new monitor.
● If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
● If these options do not
work, contact the
Customer Support Centre.
“Selecting a supported
display mode” on page
2-7
The image quality
is unacceptable.
The video signal
cable is not
connected with
the monitor or
system
completely.
Be sure the signal cable is
firmly plugged into the
system and monitor.
“Connecting and turning
on your monitor” on
page 1-3
The color
settings may be
incorrect.
Select another colour setting
from the OSD menu.
“Adjusting your monitor
image” on page 2-4
The automatic
image setup
function was not
performed.
Perform automatic image
setup.
“Adjusting your monitor
image” on page 2-4
The power
indicator is not lit
and there is no
image.
● The monitor’s
power switch
is not switched
on.
● The power
cord is loose or
disconnected.
● There is no
power at the
outlet.
● Be sure the power cord is
connected properly.
● Be sure the outlet has
power.
● Power on the monitor.
● Try using another power
cord.
● Try using another
electrical outlet.
“Connecting and turning
on your monitor” on
page 1-3
E24-10 Flat Panel Monitor User’s Guide 3-2
Table3-2.Troubleshooting (continued)
Problem Possible cause Suggested action Reference
Screen is blank
and power
indicator is
steady amber
or flashing
green
The monitor is in
Standby/Suspend
mode
● Press any key on the
keyboard or move the
mouse to restore
operation.
● Check the Power options
settings on your
computer.
“Understanding power
management” on page
2-7
The power
indicator is
green, but
there is no
image.
The video signal
cable is loose or
disconnected from
the system or
monitor.
Be sure the video cable is
connected with the system
properly.
“Connecting and turning
on your monitor” on
page 1-3
The monitor
brightness and
contrast are at the
lowest setting.
Adjust the brightness and
contrast setting on the OSD
menu.
“Adjusting your monitor
image” on page 2-4
One or more
of the pixels
appear
discoloured
This is a
characteristic of the
LCD technology
and is not an LCD
defect.
If there are more than five
pixels missing, contact the
Customer Support Centre.
Appendix A, “Service
and Support,” on page
A-1
● Fuzzy lines
in text or a
blurry image.
● Horizontal
or vertical
lines through
the image.
● Image setup has
not been
optimized
● Your system
Display
Properties setting
have not been
optimized.
Adjust the resolution
settings on your system to
match the native resolution
for this monitor: 1920x1080
at 60 Hz.
“Adjusting your monitor
image” on page 2-4
“Manual image setup” on
page 3-3
Perform automatic image
setup. If automatic image
setup does not help,
perform manual image
setup.
“Selecting a supported
display mode” on page
2-7
When working in the native
resolution, you may find
additional improvements by
adjusting the Dots Per Inch
(DPI) setting on your
system.
See the Advanced section
of your system’s display
properties.
The image is
not acceptable
when
switching to
dual mode
It has not set the
optimum
resolution for each
mode
● Use ThinkVision Duo
software to optimize the
dual screen operation
● Adjust graphic card
resolution manually
“Using the direct access
controls” on page 2-4
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.
1. Press at the bottom of the monitor to open the OSD menu.
2. Use or to select and press to access.
3. Use or to select Manual and press to access.
4. Use or to select Clock and Phase adjustment.
● Clock (pixel frequency) adjusts the number of pixels scanned by one
3-3 Chapter 3. Reference Information
Horizontal sweep. If the frequency is not correct, the screen shows vertical
Stripes and the picture does not have the correct width.
● Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the picture has horizontal disturbances in light picture.
5. When the image no longer looks distorted, save the Clock and Phase adjustments.
6. Press to leave the OSD menu.
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7,
Microsoft Windows 10.
Installing the monitor driver in Windows 7
To install the device driver in Microsoft® Windows 10, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then turn on the computer. Allow your computer to boot into
Windows 7 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/E24_10, find the
corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5. Open the Display Properties window by right-clicking Start, Control Panel, Hardware and
Sound icon, and then click the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Have Disk button. By clicking the Browse button, browse and point to the
following path:
X:\Monitor Drivers\Windows 7
(Where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)
14. Select the “E24-10.inf” file and click the Open button. Click the OK button.
15. Select Lenovo E24-10 and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate
and corresponding Colour Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or
640 x 480 at refresh rate of 60 Hz.
E24-10 Flat Panel Monitor User’s Guide 3-4
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then turn on the computer. Allow your computer to
boot into Windows 10 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/E24_10, find the
corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5. On the Desktop, move mouse to bottom-left corner of screen, right-click
choose Control Panel, then double click the icon of Hardware and Sound, and
then click Display.
6. Click the Change the display settings tab.
7. Click the Advanced Settings button.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select “Let me pick from a list of device drivers on my computer”.
13. Click the Have Disk button. By clicking the Browse button, browse and
point to the following path:
X:\Monitor Drivers\Windows 10
(where X indicates "the folder in which the downloaded driver is located" (such
as a desktop)
14. Select the “E24-10.inf” file and click the Open button. Click the OK button.
15. In the new window, select Lenovo E24-10 and click Next.
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum
refresh rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x
480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Center. For
more information on contacting the Customer Support Center, please see Appendix A,
“Service and Support,” on page A-1.
3-5 Chapter 3. Reference Information
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specifications
and instructions, natural or personal disaster, or unauthorized alterations, repairs or
modifications.
The following are examples of misuse or abuse and not covered by warranty:
● Images burned on to the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
● Physical damage to covers, bezel, base and cables.
● Scratches or punctures on monitor screens.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers, to
support the customer warranty. Parts are for service use only. The table below shows
information for model 61B7-JAR6-WW.
Table 3-3. List of servi ce parts
FRU (Field
Replaceable Unit)
Part number
Description colour
Machine Type
Model (MTM)
00PC193 E24-10 23.8 inch FHD Monitor
(VGA+DP) Raven Black 61B7-JAR6-WW
00PC194 E24-10 DP cable (1.8m, RoHS) Raven Black 61B7-JAR6-WW
00PC195 E24-10 FRU Stand and Base Raven Black 61B7-JAR6-WW
E24-10 Analog cable (1.8m,
RoHS)(pickup E1922 Wide
Analog cable)
03T8517 Raven Black 61B7-JAR6-WW
E24-10 Flat Panel Monitor User’s Guide 3-6
Ap pendix A Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to your
Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer Accessories and content. Go to:
http://www.lenovo.com/support
Online technical support
Online technical support is available during the life of your product through the Lenovo
Support Web site at http://www.lenovo.com/ support.
Product replacement assistance or exchange of defective components also is available
during the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your option is installed in a Lenovo computer,
you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be
withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the option
has been withdrawn from marketing, Additional support offerings, including
step-by-step installation assistance, are available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer
manufacturer, model, serial number and manual, the exact wording of any error message,
description of the problem, and the hardware and software configuration information for
your system.
Your technical support representative might want to walk you through the problem
while you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone
list for Lenovo Support is always available at: http://consumersupport.lenovo.com
E24-10 Flat Panel Monitor User’s Guide A-1
Country or Region Telephone Number
Africa
Africa: +44 (0) 1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact the nearest Lenovo
Business Partner
Argentina
0800-666-0011 (Spanish)
Australia
131-426 (English )
Austria
Warrant service and support: 01-211-454-610 (German )
Belgium
Warrant service and support: 02-225-3611 (Dutch, French)
Bolivia
0800-10-0189 ( Spanish)
Brazil
Sao Paulo region: (11) 3889-8986
Outside Sao Paulo region: 0800-701-4815
(Brazilian Portuguese)
Brunei
801-1041 (English , Bahasa Melayu)
Canada
Toronto:416-383-3344
Outside Toronto: 1-800-565-3344
(English , French)
Chile
Toll Free: 188-800-442-488
800-361-213
(Spanish )
China
86-10-58851110
800-990-8888
(Mandarin)
China
(Hong Kong S.A.R.)
(852)3071-3561
(Cantonese, English, Mandarin)
China
(Macau S.A.R.)
ThinkCentre Commercial PC: 795-9892
Multimedia Home PC: 0800-336
(Cantonese, English, Mandarin)
Colombia
1-800-912-3021 (Spanish)
Costa Rica
0-800-011-1029( Spanish )
Croatia
0800-0426
Cyprus
+357-22-841100
Czech Republic
+420-2-7213-1316
Denmark
Warranty service and support: 7010-5150 (Danish)
Dominican Republic
1-866-434-2080(Spanish )
Ecuador
1-800-426911(Spanish )
Egypt
+202-35362525
El Salvador
800-6264 (Spanish)
Estonia
+372 6776793
+372 66 00 800
Finland
Warranty service and support: +358-800-1-4260(Finnish)
France
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Germany Warranty service and support: 01805-00-46-18 (German )
Greece +30-210-680-1700
Guatemala 1800-624-0051 (Spanish )
Honduras
Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hungary
+36-1-382-5716
+36-1-382-5720
(English, Hungarian)
India
1800-425-2666
+91-80-2535-9182
(English )
Indonesia
021 5238 823
Local number only: 001-803-606-282
DID (Direct Inward Dialing): +603 8315 6859
(English, Bahasa Indonesia)
A-2 Service and support
Country or Region Telephone Number
Ireland Warranty service and support: 01-881-1444 (English)
Israel
Givat Shmuel Service and Center: +972-3-531-3900
(Hebrew, English)
Italy Warranty service and support: +39-800-820094 (Italian)
Japan
Toll Free: 0120-20-5550
International: +81-46-266-4716
The above numbers will be answered with a Japanese language voice
prompt. For telephone support in English, please wait for the Japanese
voice prompt to end, and an operator will answer. Please say “English
support please”, and your call will be transferred to an English-speaking
operator.
PC software: 0120-558-695
Overseas calls: +81-44-200-8666(Japanese)
Kazakhstan Call center: +77273231427(Standard charges Apply) (Russian , English)
Kingdom of Saudi Arabia 800 85 000 52 (Standard Charges Apply)
Korea 1588-6782 (Korea)
Latvia +371 7070360
Lithuania +370 5 278 66 00
Luxembourg +352-360-385-343(French)
Malaysia
Local number only: 1800-88-1889
DID: +603 8315 6855
(English, Bahasa Melayu)
Malta +35621445566
Mexico 001-866-434-2080(Spanish)
Middle East +44 (0)1475-555-055
Netherlands +31-20-514-5770 (Dutch)
New Zealand 0800-733-222 (English )
Nicaragua 001-800-220-1830 (Spanish)
Norway Warranty service and support: 8152-1550(Norwegian)
Panama
Lenovo Customer Support Center: 001-866-434-2080 (Toll Free)
206-6047(Spanish)
Peru 0-800-50-866 (Spanish)
Philippines 1800-1601-0033 (English, Filipino)
Poland +48-22-878-6999 (Polski)
Portugal +351-21-892-7046 (Portuguese)
Romania +4-021-224-4015
Russia Moscow: +7-(495)-258-6300
Toll Free: +8-800-200-6300 (Russian)
Singapore Local number only: 800-6011-343 DID: +603 8315 6859 (English)
Slovakia +421-2-4954-5555
Slovenia +386-1-200-50-60 (Slovenian)
Spain 91-714-7983,0901-100-000 (Spanish)
Sri Lanka +9411 2493547 +9411 2493548 (English)
Sweden Warranty service and support: 077-117-1040 (Swedish)
E24-10 Flat Panel Monitor User’s Guide A-3
Country or Region Telephone Number
Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian)
Taiwan 886-2-8723-9799,0800-000-700 (Mandarin)
Thailand Local number only: 1-800-060-066
66 2273 4088
DID: +603 8315 6857 (Thai, English)
Turkey 02123360366
00800448825165 (Turkish)
Ukraine 044 362 42 81 (Standard Charges Apply)
United Arab Emirates 800035702810 (Standard Charges Apply)
United Kingdom Standard warranty support: 08705-500-900 (English)
United States 1-800-426-7378 (English)
Uruguay 000-411-005-6649 (Spanish)
Venezuela 0-800-100-2011 (Spanish)
Vietnam For Northern Area and Hanoi City: 844 3 946 2000 or 844 3 942 6457
For Southern Area and Ho Chi Minh City: 848 3 829 5160 or 844 3
942 6457(Vietnamese, English)
A-4 Service and support
Appendix B Notices
Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or
service may be used. Any functionally equivalent product, program, or service that does
not infringe any Lenovo intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing to:
Lenovo (United States),inc.
1009 Think Place – Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT,MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. Lenovo may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time without
notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change Lenovo
product specifications or warranties. Nothing in this document shall operate as an
express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained from specific
environments and presented as an illustration. The result obtained in other operating
environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believe
appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The materials
at those Web sites are not part of the materials for this Lenovo product, and use of those
Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation.
Actual results may vary. Users of this document should verify the applicable data for
their specific environment.
E24-10 Flat Panel Monitor User’s Guide B-1
Recycling information
Lenovo encourage owners of information technology (IT) equipment to responsibly
recycle their equipment when it is no longer needed. Lenovo offers a variety of programs
and services to assist equipment owners in recycling their IT products. For information
on recycling Lenovo products, go to:
http://www.lenovo.com/lenovo/environment/recycling
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor
that is the property of the company, you must do so in accordance with the Law for
Promotion of Effective Utilization of Resources. Computers and monitors are
categorized as industrial waste and should be properly disposed of by an industrial
waste disposal contractor certified by a local government. In accordance with the Law
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its
PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused
computers and monitors. For details, visit the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/pcrecycle/. Pursuant to the Law for Promotion
of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun in October 1, 2003. This
service is provided free of charge for home-used computers sold after October 1, 2003.
For details, visit the Lenovo Web site at:
www.ibm.com/jp/pc/service/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.
B-2 Notices
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
The Lenovo logo
ThinkCentre
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of others.
E24-10 Flat Panel Monitor User’s Guide B-3
Turkish statement of compliance
The Lenovo product meets the requirements of the Republic of Turkey Directive on the
Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic
Equipment (EEE).
Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other
countries, or both.
B-4 Notices
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer.
Do not use the ac power cord for other devices.