Table of Contents
- About this manual
- Chapter 1. Read this first: Important safety information
- Chapter 2. Product overview
- Chapter 3. Using your computer
- Chapter 4. You and your computer
- Chapter 5. Security
- Locking your computer
- Viewing and changing security settings in the Setup Utility program
- Using passwords and Windows accounts
- Using the cover presence switch
- Using fingerprint authentication
- Using firewalls
- Protecting data against viruses
- Computrace Agent software embedded in firmware
- Trusted Platform Module (TPM)
- Chapter 6. Advanced configuration
- Using the Setup Utility program
- Starting the Setup Utility program
- Enabling or disabling a device
- Enabling or disabling the automatic power-on of your computer
- Enabling or disabling the ErP LPS compliance mode
- Switching between better acoustic and better thermal performance
- Enabling or disabling the system to record thermal alert logs
- Enabling or disabling the configuration change detection
- Changing the BIOS settings before installing a new operating system
- Using BIOS passwords
- Selecting a startup device
- Exiting the Setup Utility program
- Updating and recovering the BIOS
- Configuring RAID
- Using the Setup Utility program
- Chapter 7. Troubleshooting, diagnostics, and recovery
- Chapter 8. Service checkout and symptom-to-FRU index
- Chapter 9. Hardware removal and installation
- Handling static-sensitive devices
- Preparing your computer and removing the computer cover
- Removing and installing hardware
- External options
- Front bezel
- Card reader
- Power button
- PCIe card
- M.2 solid-state drive
- Memory module
- Optical drive
- Storage drive in the front-access storage enclosure
- Device in the Multi-drive Conversion Kit
- Device in the 5.25-inch flex module
- Battery
- Front audio and USB assembly
- Internal speaker
- Thermal sensor
- Cover presence switch
- Power supply assembly
- Heat sink and fan assembly
- Microprocessor
- System board
- Primary hard disk drive
- Secondary hard disk drive
- Solid-state drive
- Front fan assembly
- Rear fan assembly
- Wi-Fi units
- Completing the parts replacement
- Chapter 10. Getting information, help, and service
- Appendix A. System memory speed
- Appendix B. Supplemental information about the Ubuntu operating system
- Appendix C. Regulatory information
- Appendix D. WEEE and recycling information of countries and regions
- Appendix E. Restriction of Hazardous Substances (RoHS) Directive of countries and regions
- Appendix F. ENERGY STAR model information
- Appendix G. Notices
- Appendix H. Trademarks
Lenovo P320 User Manual
Displayed below is the user manual for P320 by Lenovo which is a product in the PCs/Workstations category. This manual has pages.
Related Manuals
P320 Hardware Maintenance Manual
Machine Types: 30BG, 30BH, and 30BR
Note: Before using this information and the product it supports, be sure to read and understand the Chapter
1 “Read this first: Important safety information” on page 1 and Appendix G “Notices” on page 189.
Fifth Edition (July 2018)
© Copyright Lenovo 2017, 2018.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents
About this manual . . . . . . . . . . . . v
Chapter 1. Read this first: Important
safety information . . . . . . . . . . . . 1
Power cords and power adapters . . . . . . . . . 1
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 2
Safety inspection guide . . . . . . . . . . . . . 3
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . . . . . . . . . . 4
Grounding requirements . . . . . . . . . . . . 5
Safety notices (multi-lingual translations) . . . . . . 5
Chapter 2. Product overview . . . . . 29
About this manual . . . . . . . . . . . . . . 29
Hardware locations . . . . . . . . . . . . . 29
Front view . . . . . . . . . . . . . . . 29
Rear view . . . . . . . . . . . . . . . 30
Computer components . . . . . . . . . . 33
Major FRUs and CRUs . . . . . . . . . . 34
Parts on the system board . . . . . . . . . 39
Internal storage drives . . . . . . . . . . 40
Machine type and model label . . . . . . . 42
Computer features. . . . . . . . . . . . . . 42
Computer specifications . . . . . . . . . . . 46
Programs . . . . . . . . . . . . . . . . . 47
Accessing a program on your computer . . . 47
Installing a program that is ready to be
installed (Windows 7 only) . . . . . . . . . 47
An introduction to Lenovo programs . . . . . 47
Chapter 3. Using your computer . . . 49
Registering your computer . . . . . . . . . . 49
Setting the computer volume . . . . . . . . . 49
Using a disc . . . . . . . . . . . . . . . . 49
Guidelines about using the optical drive . . . 49
Handling and storing a disc . . . . . . . . 49
Playing and removing a disc . . . . . . . . 50
Recording a disc . . . . . . . . . . . . 50
Connecting to a network . . . . . . . . . . . 51
Chapter 4. You and your computer . . 53
Arranging your workspace . . . . . . . . . . 53
Glare and lighting . . . . . . . . . . . . 53
Air circulation . . . . . . . . . . . . . . 53
Electrical outlet locations and cable lengths . . 53
Comfort . . . . . . . . . . . . . . . . 53
Accessibility information . . . . . . . . . . . 54
Cleaning your computer . . . . . . . . . . . 57
Maintenance . . . . . . . . . . . . . . . . 57
Basic maintenance tips . . . . . . . . . . 57
Good maintenance practices . . . . . . . . 58
Keeping your computer current . . . . . . . 58
Moving your computer . . . . . . . . . . . . 59
Chapter 5. Security . . . . . . . . . . 61
Locking your computer . . . . . . . . . . . . 61
Attaching a padlock . . . . . . . . . . . 61
Attaching a Kensington-style cable lock . . . 61
Attaching a cable lock . . . . . . . . . . 62
Viewing and changing security settings in the
Setup Utility program . . . . . . . . . . . . 63
Using passwords and Windows accounts . . . . 63
Using the cover presence switch . . . . . . . . 64
Using fingerprint authentication . . . . . . . . 64
Using firewalls . . . . . . . . . . . . . . . 64
Protecting data against viruses . . . . . . . . . 65
Computrace Agent software embedded in
firmware. . . . . . . . . . . . . . . . . . 65
Trusted Platform Module (TPM). . . . . . . . . 65
Chapter 6. Advanced
configuration. . . . . . . . . . . . . . 67
Using the Setup Utility program . . . . . . . . 67
Starting the Setup Utility program . . . . . . 67
Enabling or disabling a device . . . . . . . 67
Enabling or disabling the automatic power-on
of your computer . . . . . . . . . . . . 67
Enabling or disabling the ErP LPS compliance
mode . . . . . . . . . . . . . . . . . 68
Switching between better acoustic and better
thermal performance . . . . . . . . . . . 68
Enabling or disabling the system to record
thermal alert logs . . . . . . . . . . . . 69
Enabling or disabling the configuration change
detection . . . . . . . . . . . . . . . 69
Changing the BIOS settings before installing a
new operating system . . . . . . . . . . 69
Using BIOS passwords . . . . . . . . . . 70
Selecting a startup device . . . . . . . . . 71
Exiting the Setup Utility program . . . . . . 72
Updating and recovering the BIOS . . . . . . . 72
BIOS level . . . . . . . . . . . . . . . 73
Configuring RAID . . . . . . . . . . . . . . 74
An Introduction to RAID . . . . . . . . . . 74
RAID Level . . . . . . . . . . . . . . . 74
© Copyright Lenovo 2017, 2018 i
Configuring the system BIOS to enable SATA
RAID functionality . . . . . . . . . . . . 74
Creating RAID volumes . . . . . . . . . . 75
Deleting RAID volumes . . . . . . . . . . 75
Resetting disks to non-RAID . . . . . . . . 75
Chapter 7. Troubleshooting,
diagnostics, and recovery . . . . . . . 77
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 77
Troubleshooting . . . . . . . . . . . . . . 77
Startup problems . . . . . . . . . . . . 77
Audio problems . . . . . . . . . . . . . 78
CD or DVD problems . . . . . . . . . . . 79
Intermittent problems. . . . . . . . . . . 80
Storage drive problems . . . . . . . . . . 80
Ethernet LAN problems . . . . . . . . . . 80
Wireless LAN problem . . . . . . . . . . 81
Bluetooth problems . . . . . . . . . . . 82
Performance problems . . . . . . . . . . 83
Serial connector problem . . . . . . . . . 84
USB device problems . . . . . . . . . . 84
Software and driver problems . . . . . . . 85
Diagnosing problems . . . . . . . . . . . . 85
UEFI diagnostic program . . . . . . . . . 86
Recovery information . . . . . . . . . . . . 87
Chapter 8. Service checkout and
symptom-to-FRU index . . . . . . . . 89
Service checkout . . . . . . . . . . . . . . 89
Problem determination tips . . . . . . . . 89
Symptom-to-FRU index . . . . . . . . . . . 90
Hard disk drive boot error . . . . . . . . . 90
Power supply problems . . . . . . . . . . 91
Beep symptoms . . . . . . . . . . . . . 91
POST error codes . . . . . . . . . . . . 92
Miscellaneous error conditions . . . . . . . 93
Undetermined problems . . . . . . . . . 95
Chapter 9. Hardware removal and
installation . . . . . . . . . . . . . . . 97
Handling static-sensitive devices . . . . . . . . 97
Preparing your computer and removing the
computer cover . . . . . . . . . . . . . . . 97
Removing and installing hardware . . . . . . . 98
External options . . . . . . . . . . . . . 98
Front bezel . . . . . . . . . . . . . . . 98
Card reader . . . . . . . . . . . . . . 99
Power button . . . . . . . . . . . . . . 100
PCIe card . . . . . . . . . . . . . . . 102
M.2 solid-state drive . . . . . . . . . . . 103
Memory module . . . . . . . . . . . . . 106
Optical drive . . . . . . . . . . . . . . 109
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 111
Device in the Multi-drive Conversion Kit . . . 117
Device in the 5.25-inch flex module . . . . . 129
Battery . . . . . . . . . . . . . . . . 136
Front audio and USB assembly . . . . . . . 138
Internal speaker . . . . . . . . . . . . . 139
Thermal sensor . . . . . . . . . . . . . 140
Cover presence switch . . . . . . . . . . 142
Power supply assembly . . . . . . . . . . 143
Heat sink and fan assembly . . . . . . . . 144
Microprocessor . . . . . . . . . . . . . 146
System board. . . . . . . . . . . . . . 148
Primary hard disk drive . . . . . . . . . . 150
Secondary hard disk drive . . . . . . . . . 151
Solid-state drive . . . . . . . . . . . . . 153
Front fan assembly. . . . . . . . . . . . 156
Rear fan assembly . . . . . . . . . . . . 157
Wi-Fi units . . . . . . . . . . . . . . . 158
Completing the parts replacement . . . . . . . 166
Chapter 10. Getting information,
help, and service . . . . . . . . . . . . 169
Information resources . . . . . . . . . . . . 169
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 169
Windows help system . . . . . . . . . . 169
Safety and warranty . . . . . . . . . . . 169
Lenovo Web site. . . . . . . . . . . . . 169
Lenovo Support Web site . . . . . . . . . 170
Frequently asked questions . . . . . . . . 170
Help and service . . . . . . . . . . . . . . 170
Calling for service . . . . . . . . . . . . 170
Using other services . . . . . . . . . . . 171
Purchasing additional services . . . . . . . 171
Appendix A. System memory
speed . . . . . . . . . . . . . . . . . 173
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 175
Appendix C. Regulatory
information. . . . . . . . . . . . . . . 177
Export classification notice . . . . . . . . . . 177
Electronic emissions notices . . . . . . . . . . 177
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 177
Eurasian compliance mark . . . . . . . . . . 179
ii P320 Hardware Maintenance Manual
Brazil audio notice . . . . . . . . . . . . . . 179
Mexico wireless-radio compliance information. . . 179
Additional regulatory information . . . . . . . . 180
Appendix D. WEEE and recycling
information of countries and
regions . . . . . . . . . . . . . . . . . 181
Important WEEE information. . . . . . . . . . 181
Recycling information for Japan . . . . . . . . 181
Recycling information for Brazil. . . . . . . . . 182
Battery recycling information for Taiwan . . . . . 182
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 183
Appendix E. Restriction of Hazardous
Substances (RoHS) Directive of countries
and regions. . . . . . . . . . . . . . . 185
Appendix F. ENERGY STAR model
information. . . . . . . . . . . . . . . 187
Appendix G. Notices. . . . . . . . . . 189
Appendix H. Trademarks . . . . . . . 191
© Copyright Lenovo 2017, 2018 iii
iv P320 Hardware Maintenance Manual
About this manual
This manual provides service and reference information for ThinkStation® computers listed on the front
cover.
Use this manual along with the advanced diagnostic tests to troubleshoot problems.
Important: This manual is intended only for trained service technicians who are familiar with ThinkStation
computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
Before servicing a ThinkStation computer, be sure to read and understand Chapter 1 “Read this first:
Important safety information” on page 1.
© Copyright Lenovo 2017, 2018 v
vi P320 Hardware Maintenance Manual
Chapter 1. Read this first: Important safety information
This chapter contains the safety information that you must be familiar with.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac
power cord for other devices.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For
other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that
can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power
adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short
circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can
eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such
as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
General safety
Follow these rules to ensure general safety:
• Observe good housekeeping in the area of the machines during and after maintenance.
• When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back.
Attention: Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you
think are too heavy for you.
• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
• Before you start the machine, ensure that other service representatives and the customer's personnel are
not in a hazardous position.
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the
machine.
© Copyright Lenovo 2017, 2018 1
• Keep your tool case away from walk areas so that other people will not trip over it.
• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your hair is long, fasten it.
• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately
8 centimeters (3 inches) from the end.
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Remember: Metal objects are good electrical conductors.
• Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that
is worn or defective.
• Reinstall all covers correctly before returning the machine to the customer.
CAUTION:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.
CAUTION:
Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be hazardous. To avoid
personal injury or equipment damage, disconnect the attached power cords, telecommunication
systems, networks, and modems before you open the computer covers, unless instructed otherwise
in the installation and configuration procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft
material that does not insulate you when working with live electrical currents. Many customers have, near
their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
Do not use this type of mat to protect yourself from electrical shock.
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or unplug the power cord quickly.
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
• Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing Field Replaceable Units (FRUs)
2P320 Hardware Maintenance Manual
• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
• If you need to work on a machine that has exposed electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with powered-on electrical equipment; keep the other hand in your
pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By observing the above rule,
you may prevent a current from passing through your body.
– When using a tester, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in
the safety sections of maintenance information. Use extreme care when measuring high voltages.
• Regularly inspect and maintain your electrical hand tools for safe operational condition.
• Do not use worn or broken tools and testers.
• Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.
• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,
nongrounded power extension cables, power surges, and missing safety grounds.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and machine damage.
• Do not service the following parts with the power on when they are removed from their normal operating
places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
• If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these
products. Each machine, as it was designed and built, had required safety items installed to protect users
and service personnel from injury. This guide addresses only those items. However, good judgment should
be used to identify potential safety hazards due to attachment of features or options not covered by this
inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present:
Chapter 1.Read this first: Important safety information 3
• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock).
• Explosive hazards, such as a damaged CRT face or bulging capacitor
• Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered
with.
Handling electrostatic discharge-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the
person handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts:
• Keep the parts in protective packages until they are inserted into the product.
• Avoid contact with other people while handling the part.
• Wear a grounded wrist strap against your skin to eliminate static on your body.
• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when
you are wearing a wrist strap.
• Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
• Select a grounding system, such as those listed below, to provide protection that meets the specific
service requirement.
Note: The use of a grounding system is desirable but not required to protect against ESD damage.
4P320 Hardware Maintenance Manual
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
– Use an ESD common ground or reference point when working on a double-insulated or battery-
operated system. You can use coax or connector-outside shells on these systems.
– Use the round ground-prong of the ac plug on ac-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a certified electrician.
Safety notices (multi-lingual translations)
The caution and danger safety notices in this section are provided in the following languages:
• English
• Arabic
• Brazilian/Portuguese
• Chinese (simplified)
• Chinese (traditional)
• French
• German
• Hebrew
• Italian
• Korean
• Spanish
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems
before you open the device covers, unless instructed otherwise in the installation and configuration
procedures.
• Connect and disconnect cables as described in the following tables when installing, moving, or
opening covers on this product or attached devices.
Chapter 1.Read this first: Important safety information 5
To Connect To Disconnect
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
CAUTION:
When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of. Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
6P320 Hardware Maintenance Manual
≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
1
2
Chapter 1.Read this first: Important safety information 7
8P320 Hardware Maintenance Manual
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.
Para evitar risco de choque elétrico:
• Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste
produto durante uma tempestade com raios.
• Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas.
• Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente
instaladas.
• Quando possível, utilize apenas uma das mãos para conectar ou desconectar cabos de sinal.
• Nunca ligue nenhum equipamento quando houver evidência de fogo, água ou danos estruturais.
• Antes de abrir tampas de dispositivos, desconecte cabos de alimentação, sistemas de telecomunicação,
redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de
instalação e configuração.
• Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar, mover ou
abrir tampas deste produto ou de dispositivos conectados.
Para Conectar: Para Desconectar:
1. DESLIGUE Tudo.
2. Primeiramente, conecte todos os cabos aos
dispositivos.
3. Conecte os cabos de sinal aos conectores.
4. Conecte os cabos de alimentação às tomadas.
5. LIGUE os dispositivos.
1. DESLIGUE Tudo.
2. Primeiramente, remova os cabos de alimentação das
tomadas.
3. Remova os cabos de sinal dos conectores.
4. Remova todos os cabos dos dispositivos.
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de
bateria equivalente recomendado pelo Se o seu sistema possui um módulo com uma bateria de lítio,
substitua-o apenas por um módulo do mesmo tipo e do mesmo fabricante. A bateria contém lítio e
pode explodir se não for utilizada, manuseada ou descartada de maneira correta.
Não:
• Jogue ou coloque na água
• Aqueça a mais de 100°C (212°F)
• Conserte nem desmonte
Descarte a bateria conforme requerido pelas leis ou regulamentos locais.
PRECAUCIÓN:
10 P320 Hardware Maintenance Manual
Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica
ou transmissores) estiverem instalados, observe o seguinte:
• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição
prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo.
• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui
pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:
Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e
evite exposição direta ao feixe.
≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CUIDADO:
Utilize procedimentos de segurança para levantar equipamentos.
CUIDADO:
O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de
alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de
alimentação estejam desconectados da fonte de alimentação.
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Chapter 1.Read this first: Important safety information 11
12 P320 Hardware Maintenance Manual
14 P320 Hardware Maintenance Manual
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DANGER
Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter
un danger.
Pour éviter tout risque de choc électrique :
• Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration
de ce produit au cours d'un orage.
• Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement câblé et mis à la
terre.
• Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit.
• Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou déconnecter les câbles
d'interface.
• Ne mettez jamais un équipement sous tension en cas d'incendie ou d'inondation, ou en présence de
dommages matériels.
• Avant de retirer les carters de l'unité, mettez celle-ci hors tension et déconnectez ses cordons
d'alimentation, ainsi que les câbles qui la relient aux réseaux, aux systèmes de télécommunication et aux
modems (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration).
• Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et
déconnecter les différents cordons.
Chapter 1.Read this first: Important safety information 15
Connexion Déconnexion
1. Mettez les unités HORS TENSION.
2. Commencez par brancher tous les cordons sur les
unités.
3. Branchez les câbles d'interface sur des
connecteurs.
4. Branchez les cordons d'alimentation sur des prises.
5. Mettez les unités SOUS TENSION.
1. Mettez les unités HORS TENSION.
2. Débranchez les cordons d'alimentation des prises.
3. Débranchez les câbles d'interface des connecteurs.
4. Débranchez tous les câbles des unités.
ATTENTION:
Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence
45C1566), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est
doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module
identique, produit par le même fabricant. La pile contient du lithium et peut exploser en cas de
mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.
Ne pas :
• la jeter à l'eau,
• l'exposer à des températures supérieures à 100°C,
• chercher à la réparer ou à la démonter.
Ne pas mettre la pile à la poubelle. Pour la mise au rebut, se reporter à la réglementation en vigueur.
ATTENTION:
Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou
des émetteurs) sont installés, prenez connaissance des informations suivantes :
• Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au
rayonnement dangereux du laser. Aucune pièce de l'unité n'est réparable.
• Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et
d'utilisation des commandes, ainsi que les procédures décrites dans le présent manuel.
DANGER
Certains produits à laser contiennent une diode à laser intégrée de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez
de regarder fixement le faisceau ou del'observer à l'aide d'instruments optiques.
16 P320 Hardware Maintenance Manual
≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
ATTENTION:
Soulevez la machine avec précaution.
ATTENTION:
L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent
pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs
cordonsd'alimentation. Pour mettre l'unité hors tension, vous devez déconnectertous les cordons de
la source d'alimentation.
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VORSICHT
An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen.
Aus Sicherheitsgründen:
• Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-,
Wartungs- oder Rekonfigurationsarbeiten durchführen.
• Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt
anschließen.
• Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß
geerdetem Schutzkontakt anschließen.
• Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch
Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden.
• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen.
Chapter 1.Read this first: Important safety information 17
• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken
und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und
Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.
• Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der
angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen.
Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor
1. Schalten Sie alle Einheiten AUS.
2. Schließen Sie erst alle Kabel an die Einheiten an.
3. Schließen Sie die Signalkabel an die Buchsen an.
4. Schließen Sie die Netzkabel an die Steckdose an.
5. Schalten Sie die Einheit EIN.
1. Schalten Sie alle Einheiten AUS.
2. Ziehen Sie zuerst alle Netzkabel aus den
Netzsteckdosen.
3. Ziehen Sie die Signalkabel aus den Buchsen.
4. Ziehen Sie alle Kabel von den Einheiten ab.
CAUTION:
Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine
gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthält das System ein Modul mit einer
Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die
Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung
explodieren.
Die Batterie nicht:
• mit Wasser in Berührung bringen.
• über 100 C erhitzen.
• reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
ACHTUNG:
Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit
Lichtwellenleitertechnik oder Sendern) Folgendes beachten:
• Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können
gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.
• Werden Steuerelemente, Einstellungen oder Durchführungen von Prozeduren anders als hier
angegeben verwendet, kann gefährliche Laserstrahlung auftreten.
VORSICHT
Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:
18 P320 Hardware Maintenance Manual
Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel
verwenden. Strahlungsbereich meiden.
≥18 kg ≥32 kg ≥55 kg
ACHTUNG:
Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.
ACHTUNG:
Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht
unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die
Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden
Netzkabel vom Netz getrennt werden.
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Chapter 1.Read this first: Important safety information 19
20 P320 Hardware Maintenance Manual
• Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la
riconfigurazione del prodotto durante un temporale.
• Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a
terra.
• Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per
questo prodotto.
• Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale.
• Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno
strutturale.
• Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i
coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e
configurazione.
• Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate
operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unità
collegate.
Per collegarsi Per scollegarsi
1. SPEGNERE le apparecchiature.
2. Innanzitutto, collegare tutti i cavi alle unità.
3. Collegare i cavi di segnale ai connettori.
4. Collegare i cavi di alimentazione alla presa.
5. Accendere l'unità.
1. SPEGNERE le apparecchiature.
2. Innanzitutto, rimuovere i cavi di alimentazione dalla
presa.
3. Rimuovere i cavi di segnale dai connettori.
4. Rimuovere tutti i cavi dalle unità.
ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 45C1566 o un tipo di batteria
equivalente consigliato dal produttore. Se sul sistema è presente un modulo che contiene una batteria
al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La
batteria contiene litio e può esplodere se usata, maneggiata o smaltita in modo non corretto.
Non:
• Gettare o immergere la batteria nell'acqua
• Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)
• Smontarla, ricaricarla o tentare di ripararla
Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive
disposizioni e disposizioni locali).
ATTENZIONE:
Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o
trasmittenti), tener presente quanto segue:
22 P320 Hardware Maintenance Manual
• Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni
laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica.
• L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale
possono provocare l'esposizione a radiazioni pericolose.
PERICOLO
Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:
Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente
con strumenti ottici ed evitare l'esposizione al fascio.
≥18 kg ≥32 kg ≥55 kg
ATTENZIONE:
Prestare attenzione nel sollevare l'apparecchiatura.
ATTENZIONE:
Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non
disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di
alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione
siano scollegati dalla fonte di alimentazione.
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Chapter 1.Read this first: Important safety information 23
24 P320 Hardware Maintenance Manual
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PELIGRO
La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser
peligrosa.
Para evitar el riesgo de descarga eléctrica:
• No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o
reconfiguración de este producto durante una tormenta eléctrica.
• Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y
conectadas a tierra.
• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente
debidamente cableadas.
• Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal.
Chapter 1.Read this first: Important safety information 25
• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales.
• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los
módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo
contrario en los procedimientos de instalación y configuración.
• Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o
abra las cubiertas de este producto o de los dispositivos conectados.
Para conectar Para desconectar
1. APÁGUELO todo.
2. En primer lugar, conecte todos los cables a los
dispositivos.
3. Conecte los cables de señal a los conectores.
4. Enchufe los cables de alimentación a las tomas de
corriente.
5. Encienda el dispositivo.
1. APÁGUELO todo.
2. En primer lugar, desenchufe los cables de
alimentación de las tomas de corriente.
3. Desconecte los cables de señal de los conectores.
4. Desconecte todos los cables de los dispositivos.
PRECAUCIÓN:
Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 45C1566 u otra
de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene
una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería
contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.
No debe:
• Arrojarla al agua o sumergirla en ella
• Exponerla a temperaturas superiores a 100°C (212°F)
• Repararla o desmontarla
Deshágase de la batería según especifiquen las leyes o normas locales.
PRECAUCIÓN:
Cuando haya productos láser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra
óptica o transmisores) instalados, tenga en cuenta lo siguiente:
• No quite las cubiertas. Si quita las cubiertas del producto láser, podría quedar expuesto a radiación
láser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio técnico.
• Si usa controles o ajustes o realiza procedimientos que no sean los especificados aquí, podría
exponerse a radiaciones peligrosas.
PELIGRO
26 P320 Hardware Maintenance Manual
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo
siguiente:
Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con
instrumentos ópticos, y evite exponerse directamente al rayo láser.
≥18 kg ≥32 kg ≥55 kg
PRECAUCIÓN:
Adopte procedimientos seguros al levantar el equipo.
PRECAUCIÓN:
El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de
alimentación no desconectan la corriente eléctrica suministrada al dispositivo. Además, el dispositivo
podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo,
asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente.
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Chapter 1.Read this first: Important safety information 27
28 P320 Hardware Maintenance Manual
Chapter 2. Product overview
This chapter provides basic information to help you get familiar with your computer.
About this manual
This manual provides service and reference information for ThinkStation® computers listed on the front
cover.
Use this manual along with the advanced diagnostic tests to troubleshoot problems.
Important: This manual is intended only for trained service technicians who are familiar with ThinkStation
computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
Before servicing a ThinkStation computer, be sure to read and understand Chapter 1 “Read this first:
Important safety information” on page 1.
Hardware locations
This section provides information about the locations of your computer hardware.
Front view
Note: The computer hardware might look slightly different from the illustration.
Figure 1. Front view
1 Optical drive eject/close button 2 USB 3.0 connectors (2)
3 Hard-disk-drive activity indicator 4 Power indicator
5 Power button 6 Microphone connector
7 Headset connector 8 Card reader (available on some models)
© Copyright Lenovo 2017, 2018 29
1 Optical drive eject/close button
Press the button to eject or close the tray of the optical drive.
2 USB 3.0 connector
Used to connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer.
3 Storage drive activity indicator
This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives).
On: The storage drives are active and data is being transferred.
Off (when computer powered on): No data is being transferred or the storage drives are not in use.
4 Power indicator
When the power indicator is on, the computer is turned on.
5 Power button
Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the
computer by pressing and holding the power button for four or more seconds.
6 Microphone connector
Use this connector to attach a microphone to your computer when you want to record sound or if you use
speech-recognition software.
7 Headset connector
Use this connector to attach a headset to your computer.
8 Card reader (available on some models)
This is a 9-in-1 card reader. Used to insert a supported card-shaped storage medium to read the data on the
medium.
Rear view
Some connectors on the rear of your computer are color-coded to help you determine where to connect the
cables on your computer.
Note: The computer hardware might look slightly different from the illustration.
30 P320 Hardware Maintenance Manual
Figure 2. Rear view
1 Power-cord connector 2 Serial connector
3 VGA connector 4 DisplayPort® connectors
5 USB 3.0 connectors (4) 6 USB 2.0 connectors (2)
7 Microphone connector 8 PCIe card area* (different cards provide different
connectors)
9 Audio line-in connector 10 Optional serial connector
11 Cable-lock slots 12 Padlock loop
13 Audio line-out connector 14 Ethernet connector
15 PS/2 keyboard connector (available on some models) 16 Security-lock slot
Notes: * A discrete graphics card or a network adapter can be installed in the appropriate Peripheral
Component Interconnect Express (PCIe) card slot. If such a card is installed, use the connectors on the card
instead of the corresponding connectors on the computer to optimize the performance. Depending on your
computer model, the preinstalled cards might vary. One or more graphics cards might be installed to provide
the following connectors:
• Digital Visual Interface (DVI) connector
• DisplayPort® connector
• Mini DisplayPort® connector
DisplayPort connector
Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible
devices.
DVI monitor connector
Use this connector to attach a DVI monitor or other compatible devices.
Chapter 2.Product overview 31
Mini DisplayPort connector
Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible
devices. The Mini DisplayPort connector is a miniaturized version of a DisplayPort connector.
1 Power cord connector
Connect the power cord to your computer for power supply.
2 10 Serial connector
Use this connector to attach an external modem, a serial printer, or other devices that use a 9-pin serial
connector.
3 VGA connector
Used to connect a video graphics array (VGA) monitor or other devices that use a VGA connector.
4 DisplayPort connector
Used to connect a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort
connector.
5 USB 3.0 connector
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.
6 USB 2.0 connector
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.
7 Microphone connector
Use this connector to attach a microphone to your computer when you want to record sound or if you use
speech-recognition software.
8 PCIe card area (different cards provide different connectors)
To improve the operating performance of your computer, you can connect PCIe cards into this area.
Depending on your computer model, the cards installed in this area might vary.
9 Audio line-in connector
Used to receive audio signals from an external audio device, such as a stereo system. When you attach an
external audio device, a cable is connected between the audio line-out connector of the device and the audio
line-in connector of the computer.
11 Cable-lock slots (2)
Used to secure a cable lock. For more information, see “Attaching a cable lock” on page 62.
12 Padlock loop
Connect a padlock to secure your computer. For more information, see “Attaching a padlock” on page 61.
32 P320 Hardware Maintenance Manual
13 Audio line-out connector
The audio line-out connector is used to send audio signals from the computer to external devices, such as
headphones.
14 Ethernet connector
Connect an Ethernet cable for a local area network (LAN).
Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use a
Category 5 Ethernet cable.
15 PS/2 keyboard connector (available on some models)
Use this connector to attach a Personal System/2 (PS/2) keyboard.
16 Security-lock slot
Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information,
see “Attaching a Kensington-style cable lock” on page 61.
Computer components
Notes:
• Depending on the model, some of the following components might not be available.
• To remove the computer cover, see “Preparing your computer and removing the computer cover” on
page 97.
Figure 3. Computer components
Chapter 2.Product overview 33
1 Heat sink and fan assembly 2 Memory module
3 Optical drive (available on some models) 4 Card reader (available on some models)
5 Front audio and USB assembly 6 Front bezel
7 Front fan assembly (available on some models) 8 Hard disk drives
9 Graphics card (available on some models) 10 Cover presence switch (also called intrusion switch)
(available on some models)
11 Rear fan assembly 12 Power supply assembly
Major FRUs and CRUs
This section introduces the location of FRUs and Customer Replaceable Units (CRUs) in the computer, and
identifies which FRUs are also self-service CRUs or optional-service CRUs.
Notes:
• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer’s machine.
• FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers
choose to replace the FRUs by themselves, the product warranty might be affected.
This chapter includes the following topics:
1. “Major FRUs and CRUs” on page 35
2. “Accessories” on page 37
3. “FRUs in the flex module” on page 38
4. “FRUs in the multi-drive conversion kit” on page 38
34 P320 Hardware Maintenance Manual
Number FRU description Self-service CRU Optional-service CRU
1Power supply assembly No Yes
2Heat sink and fan assembly No Yes
3Solid-state drive (available on some models) Yes No
4Multi-drive conversion kit (available on some
models), see “FRUs in the multi-drive conversion
kit” on page 38.
Yes No
4Slim Optical Drive Adapter (available on some
models)
Yes No
5Front access storage enclosure (available on
some models)
Yes No
6Flex module (available on some models), see
“FRUs in the flex module” on page 38.
Yes No
7Optical drive (available on some models) Yes No
8Microprocessor No No
9Memory modules Yes No
10 Card reader No No
11 Front audio and USB assembly No No
12 Front bezel Yes No
13 Power button No No
14 Thermal sensor (available on some models) No No
15 Front Wi-Fi antenna (available on some models) No No
16 Internal speaker No No
17 Front fan assembly (available on some models) No Yes
18 Hard disk drive or hybrid drive (available on some
models)
Yes No
19 System board No No
20 Battery No Yes
21 M.2 solid-state drive adapter (available on some
models)
No Yes
22 M.2 solid-state drive (available on some models) No Yes
23 PCIe card (available on some models) Yes No
24 Computer cover Yes No
25 Wi-Fi card module (available on some models) No Yes
26 Wi-Fi adapter card (available on some models) No Yes
27 Rear Wi-Fi antenna (available on some models) No No
28 Cover presence switch (also called intrusion
switch) (available on some models)
No No
29 Rear fan assembly No Yes
36 P320 Hardware Maintenance Manual
Number FRU description Self-service CRU Optional-service CRU
aLenovo factory recovery USB key No No
bLenovo recovery disc set No No
cMiscellaneous parts kits No No
dPower cord Yes No
eKeyboard Yes No
fMouse Yes No
Accessories
Figure 5. Accessories
Number FRU description Self-service CRU Optional-service CRU
aLenovo factory recovery USB key No No
bPower cord Yes No
cLenovo recovery disc set No No
dKeyboard Yes No
eMouse Yes No
fMiscellaneous parts kits No No
Chapter 2.Product overview 37
FRUs in the flex module
Figure 6. FRUs in the flex module
Number FRU description Self-service CRU Optional-service CRU
1Flex module Yes No
2eSATA connector No No
3IEEE 1394 connector No No
49-in-1 card reader No No
5Slim optical drive No No
FRUs in the multi-drive conversion kit
Figure 7. FRUs in the multi-drive conversion kit
38 P320 Hardware Maintenance Manual
Number FRU description Self-service CRU Optional-service CRU
1Multi-drive conversion kit Yes No
2Slim optical drive No No
3Slim optical drive bracket No No
43.5-inch storage drive No No
52.5-inch storage drive with the conversion
bracket
No No
For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go
to:
http://www.lenovo.com/serviceparts-lookup
Parts on the system board
The following illustration shows the locations of the parts on the system board.
Figure 8. Parts on the system board
1 PS/2 keyboard and mouse connector 2 4-pin power connector
3 Microprocessor 4 Microprocessor fan connector
5 Battery 6 Memory slot 1 (DIMM1)
7 Memory slot 2 (DIMM2) 8 Memory slot 3 (DIMM3)
9 Memory slot 4 (DIMM4) 10 Thermal sensor connector
11 10-pin power connector 12 Hard-disk-drive fan connector
Chapter 2.Product overview 39
13 4-pin SATA power connectors 14 Thunderbolt™ connector
15 Parallel connector 16 eSATA connector
17 SATA connectors 18 Power fan connector
19 USB hardware disable header 20 Front bezel connector (for connecting LED indicators
and the power button)
21 Front USB 3.0 connector (for connecting USB
connectors on the front panel)
22 USB 2.0 connectors (for connecting the front USB 2.0
connector, card reader connector, or Bluetooth
connector)
23 Clear CMOS (Complementary Metal Oxide
Semiconductor) /Recovery jumper
24 Serial (COM2) connector
25 Internal speaker connector 26 Front audio connector
27 PCIe x1 card slot 4 28 PCIe x4 card slot 3
29 PCIe x1 card slot 2 30 PCIe x16 card slot 1 (graphics card available on some
models)
31 System fan connector 32 Cover presence switch connector (intrusion switch
connector)
Internal storage drives
Internal storage drives are devices that your computer uses to read and store data. You can add drives to
your computer to increase storage capacity and enable your computer to read other types of media. Internal
drives are installed in bays.
When you install or replace an internal storage drive, note the type and size of the drive that each bay
supports and correctly connect the required cables. Refer to the appropriate section in Chapter 9 “Hardware
removal and installation” on page 97 for instructions on how to install or replace internal storagedrives for
your computer.
The following illustration shows the locations of the drive bays.
Note: The computer hardware might look slightly different from the illustrations.
40 P320 Hardware Maintenance Manual
Figure 9. Drive-bay locations
1 Primary optical-drive bay
Depending on your computer model, the following devices might be installed in the bay:
• Optical drive
• Flex module
• Front-access storage enclosure
• Multi-drive Conversion Kit
• Slim Optical Drive Adapter
2 Secondary optical-drive bay
Depending on your computer model, the following devices might be installed in the bay:
• Optical drive
• Flex module
• Front-access storage enclosure
• Multi-drive Conversion Kit
• Slim Optical Drive Adapter
3 Card reader (9-in-1 card reader, available on some models)
4 Secondary hard-disk-drive bay (with a hard disk drive, solid-state drive, or hybrid drive installed in some
models)
5 Primary hard-disk-drive bay(with a hard disk drive, solid-state drive, or hybrid drive installed in some
models)
6 PCIe card slots (with PCIe solid-state drives or other PCIe cards installed in some models)
Chapter 2.Product overview 41
Machine type and model label
The machine type and model label identifies your computer. When you contact Lenovo for help, the machine
type and model information helps support technicians to identify your computer and provide faster service.
The following is a sample of the machine type and model label.
Figure 10. Machine type and model label
Computer features
For your specific computer model, some features might vary or not apply.
Information about your computer
• To view basic information (such as microprocessor and memory information) about your computer, do the
following:
1. Click the Start button to open the Start menu.
2. Depending on your Microsoft® Windows® operating system version, do one of the following:
– For Windows 7: Right-click Computer, and then click Properties.
– For Windows 10: Click Settings ➙ System ➙ About.
• To view detailed information about the devices (such as the optical drive and network adapters) on your
computer, do the following:
42 P320 Hardware Maintenance Manual
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then
click Properties.
– For Windows 10: Right-click the Start button to open the Start context menu.
2. Click Device Manager.
3. Locate and double-click your device in Device Manager to view device properties. Type the
administrator password or provide confirmation if prompted.
Memory
Your computer supports up to four double data rate 4 (DDR4) error correction code (ECC) unbuffered dual
inline memory modules (UDIMMs) and non-ECC (UDIMMs).
For more information, see “Memory module” on page 106.
Storage drives
Your computer supports the following storage drives:
• Card reader (9-in-1 card reader, available on some models)
• Optical drive (available on some models)
• Serial Advanced Technology Attachment (SATA) hard disk drive
• SATA hybrid drive (available on some models)
• SATA solid-state drive (available on some models)
• PCIe solid-state drive (M.2 solid-state drive) (available on some models)
• Intel ® Optane™ memory (available on some models)
To view the amount of storage drive space, do the following:
1. Depending on your Windows version, do one of the following:
• For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then click
Manage.
• For Windows 10: Right-click the Start button to open the Start context menu.
2. Click Disk Management and follow the instructions on the screen.
Video features
• Integrated graphics supports the following connectors on your computer:
– DisplayPort connector
– Video Graphics Array (VGA) connector
• Discrete graphics card installed in one of the PCIe x16 graphics card slots (available on some models) (the
connectors vary by graphics card)
Audio features
Integrated audio controller supports the following connectors and devices on your computer:
• Audio line-in connector
• Audio line-out connector
• Headset connector
• Internal speaker
• Microphone connectors
Chapter 2.Product overview 43
Input/Output (I/O) features
• 100/1000 Mbps Ethernet connector
• Serial connector
• Audio connectors (audio line-in connector, audio line-out connector, microphone connector, and headset
connector)
• Display connectors (DisplayPort connector, DVI connector, and Mini DisplayPort® connector) (vary by
graphics card)
• eSATA connector (available on some models)
• Institute of Electrical and Electronics Engineers (IEEE) 1394 connector (available on some models)
• Personal System/2 (PS/2) keyboard connector (available on some models)
• PS/2 mouse connector (available on some models)
• USB 2.0 connectors
• USB 3.0 connectors
For more information, see “Front view” on page 29 and “Rear view” on page 30.
Expansion
• Card reader (9-in-1 card reader, available on some models)
• Hard-disk-drive bays
• Memory slots
• Optical-drive bays
• PCIe x1 card slots
• PCIe x4 card slot
• PCIe x16 graphics card slot (graphics card available on some models)
For more information, see “Internal storage drives” on page 40 and “Parts on the system board” on page 39.
Power supply
Your computer comes with one of the following power supplies:
• 250-watt automatic 85% voltage-sensing power supply
• 250-watt automatic 92% voltage-sensing power supply
• 400-watt automatic 92% voltage-sensing power supply
Wireless features
Depending on your computer model, the following wireless features are supported:
• Wireless LAN
• Bluetooth
System management features
• Ability to store power-on self-test (POST) hardware test results
• Desktop Management Interface (DMI)
Desktop Management Interface provides a common path for users to access information about all
aspects of a computer. The information includes the processor type, installation date, attached printers
and other peripherals, power sources, and maintenance history.
• ErP LPS compliance mode
44 P320 Hardware Maintenance Manual
The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the
consumption of electricity when your computer is in sleep or off mode. For more information, see
“Enabling or disabling the ErP LPS compliance mode” on page 68.
• Intelligent Cooling Engine (ICE)
The Intelligent Cooling Engine is a system thermal management solution that enables your computer to
run with better thermal and acoustic performance. The ICE function also monitors the thermal
performance of your computer to identify thermal problems. For more information, see “Switching
between better acoustic and better thermal performance” on page 68 and “Enabling or disabling the
system to record thermal alert logs” on page 69.
• Intel® Standard Manageability (ISM)
Intel Standard Manageability builds certain functionalities into computer hardware and firmware.
Therefore, computers are less expensive for businesses and easier to monitor, maintain, update, upgrade,
and repair.
• Intel Active Management Technology (Intel AMT)
With specific Intel platform capabilities and third-party management and security applications, Intel Active
Management Technology enables IT administrators or managed service providers to easily and remotely
discover, repair, and protect their networked computing assets.
• Intel Matrix Storage Manager
Intel Matrix Storage Manager is a device driver that provides support for Serial Advanced Technology
Attachment (SATA) Redundant Array of Independent Disks (RAID) 5 arrays and SATA RAID 10 arrays on
specific Intel chipset system boards to enhance hard disk performance.
• Preboot Execution Environment (PXE)
Preboot Execution Environment enables you to start computers using a network interface. This manner is
independent of starting computers from data storage devices (such as the hard disk drive) or installed
operating systems.
• System Management (SM) basic input/output system (BIOS) and SM software
The SM BIOS specification defines data structures and access methods in a BIOS. Therefore, a user or an
application can store and retrieve information specific about the computer in question.
• Wake on LAN (WOL)
Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or
woken up by a network message. The message is usually sent by a program running on another computer
on the same local area network.
• Wake on Ring
Wake on Ring, sometimes referred to as Wake on Modem, is a specification that allows supported
computers and devices to resume from sleep or hibernation mode.
• Windows Management Instrumentation (WMI)
Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an
operating system interface through which instrumented components provide information and notification.
Security features
• Ability to enable and disable a device
• Ability to enable and disable USB connectors individually
• Antivirus program
• Computrace Agent software embedded in firmware
• Cover presence switch (also called intrusion switch)
• BIOS passwords and Windows accounts to deter unauthorized use of your computer
Chapter 2.Product overview 45
• Finger authentication (available on some models)
• Firewalls
• Startup sequence control
• Startup without keyboard or mouse
• Support for a computer cover lock
• Support for a Kensington-style cable lock
• Support for a padlock
• Trusted Platform Module (TPM)
For more information, see Chapter 5 “Security” on page 61.
Preinstalled operating system
Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating
systems might be identified by Lenovo as compatible with your computer. To determine if an operating
system has been certified or tested for compatibility, check the Web site of the operating system provider.
Computer specifications
This section lists the physical specifications for your computer.
Dimensions
• Width: 175 mm (6.89 inches)
• Height: 376 mm (14.80 inches)
• Depth: 426 mm (16.77 inches)
Weight
Maximum configuration as shipped: 13 kg (28.66 lb)
Environment
• Air temperature:
– Operating: From 10°C (50°F) to 35°C (95°F)
– Storage in original shipping package: From -40°C (-40°F) to 60°C (140°F)
– Storage without package: From -10°C (14°F) to 60°C (140°F)
• Humidity:
– Operating: 20%–80% (non-condensing)
– Storage: 20%–90% (non-condensing)
• Altitude:
– Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)
– Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft)
Electrical input
• Input voltage: From 100 V ac to 240 V ac
• Input frequency: 50/60 Hz
46 P320 Hardware Maintenance Manual
Programs
This section provides information about the programs on your computer.
Accessing a program on your computer
Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to
be installed, so you must install them manually. Then, you can access and use these programs.
To access a program on your computer, do one of the following:
• From Windows Search:
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu, and then type the program name
into the search box.
– For Windows 10: Type the program name into the search box next to the Start button.
2. In the search results, click the name of the desired program to launch the program.
• From the Start menu or Control Panel:
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu. If the program name is not
displayed, click All Programs to display the program list. Then, click the name of the desired
program to launch the program.
– For Windows 10: Click the Start button to open the Start menu. Then, click the name of the desired
program to launch the program.
2. If the program name is not displayed on the Start menu, access the program from Control Panel.
a. Click the Start button to open the Start menu.
b. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel.
c. View Control Panel by Large icons or Small icons, and then click the name of the desired program
to launch the program.
Installing a program that is ready to be installed (Windows 7 only)
On the Windows 7 operating system, to install a program that is ready to be installed, do the following:
1. Open the Lenovo ThinkVantage® Tools program. See “Accessing a program on your computer” on page
47.
2. Click View ➙ Tiles to view the program icons.
3. Follow the instructions under grayed-out icons to locate the icon for the desired program. Then, double-
click the icon to install the program.
An introduction to Lenovo programs
This section provides information about the major Lenovo programs available on your operating system.
Note: Depending on your computer model, some of the following programs might not be available.
Chapter 2.Product overview 47
Fingerprint Manager Pro or
ThinkVantage Fingerprint Software
(Windows 7)
The Fingerprint Manager Pro or ThinkVantage Fingerprint Software program
enables you to use a fingerprint reader. The integrated fingerprint reader
provided on some keyboards enables you to enroll your fingerprint and
associate it with your power-on password, hard disk password, and
Windows password. As a result, fingerprint authentication can replace
passwords and enable simple and secure user access.
Lenovo Vantage
(Windows 10)
Your computer’s best features and capabilities should be easy to access and
understand. With Lenovo Companion, they are.
Use Lenovo Companion to do the following:
• Manage updates, get the latest drivers, and keep the software on your
computer up-to-date.
• Protect yourself from malicious Wi-Fi netwroks.
• Optimize your computer performance, monitor your computer health, and
manage updates.
• Access your user guide, check warranty status, and view accessories
customized for your computer.
• Read how-to articles, explore Lenovo forums, and stay up-to-date on
technology news with articles and blogs from trusted sources.
• Configure hardware settings.
• Create and manage your Lenovo ID.
This app is filled with exclusive Lenovo content to help you learn more about
what you can do with your Lenovo computer.
Lenovo PC Experience
(Windows 7)
This program helps you work easily and securely by providing easy access to
various programs.
Note: This program cannot be found from the all program list or search box.
To access this program, go to Control Panel. View Control Panel by
Category, click Hardware and Sound ➙ Devices and Printers, and then
double-click the device with your computer name.
Lenovo PowerENGAGE
(Windows 7)
The Lenovo PowerENGAGE program provides power management function.
Lenovo Solution Center
(Windows 7)
The Lenovo Solution Center program enables you to troubleshoot and
resolve computer problems. It combines diagnostic tests, system information
collection, security status, and support information, along with hints and tips
for maximum system performance.
Lenovo ThinkVantage Tools
(Windows 7)
The Lenovo ThinkVantage Tools program provides easy access to various
tools to help your work more easily and securely.
Recovery Media
(Windows 7)
The Recovery Media program enables you to restore the contents of the hard
disk drive to the factory-default settings.
System Update
(Windows 7)
The System Update program provides regular access to the system updates
for your computer, such as device driver updates, software updates, and
BIOS updates. The program gathers information from the Lenovo Help
Center about new updates for your computer, and then sorts and displays
the updates for download and installation. You have complete control of
which updates to download and install.
48 P320 Hardware Maintenance Manual
Chapter 3. Using your computer
This chapter provides information to help you use the various features provided by your computer.
Registering your computer
When you register your computer with Lenovo, you enter required information into a Lenovo database. The
information enables Lenovo to contact you when there is a recall or other severe problem and provide
quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and
services to registered users.
To register your computer with Lenovo, go to https://support.lenovo.com/productregistration and follow the
instructions on the screen.
Setting the computer volume
To set the computer volume, do the following:
1. Click the volume icon in the Windows notification area on the taskbar.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
2. Follow the instructions on the screen and the hover text to adjust the volume, mute the speaker, or
unmute the speaker.
Using a disc
This section provides instructions on how to use a disc and the optical drive.
Guidelines about using the optical drive
When using the optical drive, follow these guidelines:
• Do not place the computer in a location where the drive is exposed to any of the following conditions:
– High temperature
– High humidity
– Excessive dust
– Excessive vibration or sudden shock
– An inclined surface
– Direct sunlight
• Do not insert any object other than a disc into the drive.
• Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.
• Before moving the computer, remove the disc from the drive.
Handling and storing a disc
When handling and storing a disc, follow these guidelines:
• Hold the disc by its edges. Do not touch the surface of the side that is not labeled.
© Copyright Lenovo 2017, 2018 49
• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping
the disc in a circular direction might cause loss of data.
• Do not write or stick paper on the disc.
• Do not scratch or mark the disc.
• Do not place or store the disc in direct sunlight.
• Do not use benzene, thinners, or other cleaners to clean the disc.
• Do not drop or bend the disc.
Playing and removing a disc
To play a disc, do the following:
1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of
the drive.
2. Insert a disc into the tray. Some optical drive has a snap hub in the center of the tray. If your drive has a
snap hub, support the tray with one hand and then push the center of the disc until it snaps into place.
3. Press the eject/close button again or gently push the tray forward to close the tray. The disc player
program starts automatically. For more information, refer to the help system of the disc player program.
To remove a disc from the optical drive, do the following:
1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of
the drive.
2. Carefully remove the disc from the tray.
3. Press the eject/close button again or gently push the tray forward to close the tray.
Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your
computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close
button. Use the emergency eject only in an emergency.
Recording a disc
If your optical drive supports recording, you can record a disc.
Recording a disc using Windows tools
To record a disc using Windows tools, do one of the following:
• Burn a disc using the AutoPlay window.
1. Ensure that the disc is played automatically.
a. Click the Start button to open the Start menu.
b. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and
then click AutoPlay.
– For Windows 10: Click Settings ➙ Devices ➙ AutoPlay.
c. Select or turn on Use AutoPlay for all media and devices.
2. Insert a recordable disc into the optical drive that supports recording. The AutoPlay window opens.
3. Follow the instructions on the screen.
• Burn a disc using Windows Media® Player.
1. Insert a recordable disc into the optical drive that supports recording.
50 P320 Hardware Maintenance Manual
2. Open Windows Media Player. See “Accessing a program on your computer” on page 47.
3. Follow the instructions on the screen.
• Burn a disc from an ISO file.
1. Insert a recordable disc into the optical drive that supports recording.
2. Double-click the ISO file.
3. Follow the instructions on the screen.
Recording a disc using preinstalled programs
To record a disc using preinstalled programs, do the following:
1. Insert a recordable disc into the optical drive that supports recording.
2. Open the PowerDVD Create, PowerProducer, or Power2Go program. See “Accessing a program on
your computer” on page 47.
3. Follow the instructions on the screen.
Connecting to a network
This section provides instructions on how to connect to a network.
Connecting to an Ethernet LAN
You can connect your computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet
connector.
DANGER
To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
Connecting to a wireless LAN
You can connect your computer to a wireless LAN without the use of an Ethernet cable but by means of
radio waves only.
Note: The wireless LAN feature is available only on some models.
To establish a wireless-LAN connection, do the following:
1. Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working.
2. Click the wireless-network-connection-status icon in the Windows notification area to display available
wireless networks.
Note: If the wireless-network-connection-status icon is not displayed in the Windows notification area,
add the icon to the notification area. See the Windows help system.
3. Click a wireless LAN, and then click Connect to connect your computer to it. Provide required
information if needed.
Connecting to a Bluetooth-enabled device
Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless
connection between your computer and another Bluetooth-enabled device within a distance of about 10 m
(32.8 ft).
Note: The Bluetooth feature is available only on some models.
Chapter 3.Using your computer 51
To connect to a Bluetooth-enabled device, do the following:
1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located
within a distance of about 10 m (32.8 ft) from your computer.
2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and
follow the instructions on the screen.
Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
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Chapter 4. You and your computer
This chapter provides information about accessibility, ergonomic, and cleaning and maintenance.
Arranging your workspace
Arrange your workspace to suit your needs and the kind of work you do. This section provides information
about the factors that affect the way you arrange your workspace.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows, and other light
sources. Reflected light from shiny surfaces can cause annoying reflections on your screen. When possible,
place the monitor at right angles to windows and other light sources. If necessary, reduce overhead lighting
by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or
blinds to block the sunlight. You can adjust the brightness and contrast controls on the monitor as the room
lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen
might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after
you have exhausted other methods of reducing glare.
Air circulation
Your computer produces heat. The computer has a fan that pulls in fresh air and forces out hot air through
the air vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage.
Position the computer so that nothing blocks the air vents; usually, 51 mm (2 inches) of air space is sufficient.
Ensure that the vented air is not blowing on people.
Electrical outlet locations and cable lengths
The following factors might determine the final placement of your computer:
• Locations of electrical outlets
• Length of power cords or power adapters
• Length of the cables that are connected to other devices
For more information about power cords or power adapters, see “Power cords and power adapters” on page
1.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to help you find a position
that suits you best. The following figure sets an example for your reference.
© Copyright Lenovo 2017, 2018 53
• Screen position: Keep the screen at a comfortable viewing distance, usually 51–61 cm (20–24 inches).
Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it
without twisting your body.
• Chair position: Use a chair that gives you good back support and seat height adjustment. Use chair
adjustments to best suit your desired posture.
• Head position: Keep your head and neck in a comfortable and neutral (vertical or upright) position.
• Arm and hand positions: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)
position. Type with a soft touch without pounding the keys.
• Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of
working in the same position. Frequent short breaks from your work also help to prevent minor discomfort
associated with your working posture.
Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater
access to information and technology. This section provides information about the ways these users can get
the most out of their computer experience. You also can get the most up-to-date accessibility information
from the following Web site:
https://www.lenovo.com/accessibility
Keyboard shortcuts
The following list contains keyboard shortcuts that can help make your computer easier to use.
Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.
• Windows logo key + U: Open Ease of Access Center
• Right Shift for eight seconds: Turn on or turn off Filter Keys
• Shift five times: Turn on or turn off Sticky Keys
• Num Lock for five seconds: Turn on or turn off Toggle Keys
• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys
• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast
For more information, go to https://windows.microsoft.com/, and then search using any of the following
keywords: keyboard shortcuts, key combinations, shortcut keys.
Ease of Access Center
Ease of Access Center on the Windows operating system enables you to configure your computer to suit
your physical and cognitive needs.
54 P320 Hardware Maintenance Manual
To use Ease of Access Center, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then
click Ease of Access Center.
• For Windows 10: Click Settings ➙ Ease of Access.
3. Choose the appropriate tool by following the instructions on the screen.
Ease of Access Center mainly includes the following tools:
• Magnifier
Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the
items better.
• Narrator
Narrator is a screen reader that reads aloud what is displayed on the screen and describes events such as
error messages.
• On-Screen Keyboard
To input data into your computer using a mouse, joystick, or other pointing devices instead of a physical
keyboard, you can use On-Screen Keyboard.
• High Contrast
High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a
result, those items are more distinct and easier to identify.
• Personalized keyboard
Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard
to control the pointer and type certain key combinations easier.
• Personalized mouse
Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer
appearance and make it easier to manage windows with the mouse.
Speech Recognition
Speech Recognition enables you to control your computer by voice.
Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into
documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with
only your voice.
To use Speech Recognition, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel.
• For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Speech Recognition.
4. Follow the instructions on the screen.
Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help information systems,
and various online documents. For additional information about screen readers, see the following:
Chapter 4.You and your computer 55
• Using PDFs with screen readers:
https://www.adobe.com/accessibility.html?promoid=DJGVE
• Using the JAWS screen reader:
https://www.freedomscientific.com/Products/Blindness/JAWS
• Using the NVDA screen reader:
https://www.nvaccess.org/
Screen resolution
You can make the text and images on your screen easier to read by adjusting the screen resolution of your
computer.
To adjust the screen resolution, do the following:
1. Right-click a blank area on the desktop.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Screen resolution.
• For Windows 10: Click Display settings ➙ Display.
3. Follow the instructions on the screen.
Note: Setting the resolution too low might prevent some items from fitting on the screen.
Customizable item size
You can make the items on your screen easier to read by changing the item size.
• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.
• To change the item size permanently, do the following:
– Change the size of all the items on your screen.
– For Windows 7:
1. Right-click a blank area on the desktop.
2. Click Screen resolution ➙ Make text and other items larger or smaller.
3. Follow the on-screen instructions to change the item size.
4. Click Apply. This change will take effect the next time you log in to the operating system.
– For Windows 10:
1. Right-click a blank area on the desktop.
2. Click Display settings ➙ Display.
3. Follow the on-screen instructions to change the item size. For some applications, your
configuration might not take effect until you sign out and then sign in again.
– Change the size of the items on a Web page.
Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to reduce
the text size.
– Change the size of the items on the desktop or a window.
Note: This function might not work on some windows.
If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.
Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect assistive devices.
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For more information about the location and function of each connector, see “Hardware locations” on page
29.
TTY/TDD conversion modem
Your computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf
(TDD) conversion modem. The modem must be connected between your computer and a TTY/TDD
telephone. Then, you can type a message on your computer and send it to the telephone.
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or
HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that
visually impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text so that visually impaired users can understand the
image when they use a screen reader.
Cleaning your computer
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1. Properly remove or install your computer cover.
See Chapter 9 “Hardware removal and installation” on page 97.
CAUTION:
Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free
operation. Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
Dust buildup compounds problems associated with glare, so remember to clean the screen periodically.
Wipe the screen surface gently with a soft, dry cloth, or blow on the screen to remove grit and other loose
particles. Depending on the type of the screen, moisten a soft, lint-free cloth with an LCD cleaner or liquid
glass cleaner and then wipe the screen surface.
Maintenance
With appropriate care and maintenance, your computer will serve you reliably. This section provides
instructions on how to maintain your computer so that it can keep working in better condition.
Basic maintenance tips
Here are some basic points about keeping your computer functioning properly:
• Keep your computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.
• Do not cover any of air vents. These air vents provide airflow to keep your computer from overheating.
• Keep food and drinks away from all parts of your computer. Food particles and spills might make the
keyboard and mouse stick and unusable.
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an
electrical hazard.
• Always disconnect a power cord by grasping the plug instead of the cord.
Chapter 4.You and your computer 57
Good maintenance practices
By performing a few good maintenance practices, you can maintain good computer performance, protect
your data, and be prepared in case of a computer failure.
• Empty your recycle bin on a regular basis.
• Use the disk defragmentation or disk optimization feature of your operating system occasionally to
prevent performance problems caused by an excessive number of fragmented files.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.
• Back up critical data regularly on removable media memory, such as discs and USB storage devices, and
store the removable media in a safe location. The frequency of making backup copies depends on how
critical the data is to you or your business.
• Back up your data on the storage drive regularly. See “Recovery information” on page 87.
• Keep your computer software, device drivers, and operating system up-to-date. See “Keeping your
computer current” on page 58.
• Keep a log book. Entries might include major software or hardware changes, device-driver updates,
intermittent problems and what you did to resolve them, and other issues you might have experienced.
The cause of a problem might be change in hardware, change in software, or any other actions that might
have taken place. A log book can help you or a Lenovo technician determines the cause of a problem.
• Create Product Recovery discs. See “Recovery information” on page 87 for more information about using
Product Recovery discs to restore the hard disk drive to the factory-default settings.
Keeping your computer current
In most cases, it is a good practice to have the most up-to-date operating system update patches, software
programs, and device drivers. This section provides instructions on how to get the latest updates for your
computer.
Getting the latest system updates
To get the latest system updates for your computer, ensure that your computer is connected to the Internet
and do one of the following:
• Use the corresponding Lenovo program to get the system updates, such as device driver updates,
software updates, and BIOS updates:
– For Windows 7: Use the System Update program.
– For Windows 10: Use the Lenovo Vantage program.
To open the System Update or Lenovo Vantage program, see “Accessing a program on your computer”
on page 47. For more information about using the program, refer to the help system of the program.
• Use Windows Update to get the system updates, such as security fixes, new versions of Windows
components, and device driver updates.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then
click Windows Update.
– For Windows 10: Click Settings ➙ Update & Security ➙ Windows Update.
3. Follow the instructions on the screen.
Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended
that you get device drivers by using Lenovo programs or from the Lenovo Web site at https://
support.lenovo.com.
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Getting the latest system updates
To get the latest system updates for your computer, ensure that your computer is connected to the Internet
and do one of the following:
• Use the corresponding Lenovo program to get the system updates, such as device driver updates,
software updates, and BIOS updates:
– For Windows 7: Use the System Update program.
– For Windows 10: Use the Lenovo Companion program.
To open the System Update or Lenovo Companion program, see “Accessing a program on your
computer” on page 47. For more information about using the program, refer to the help system of the
program.
• Use Windows Update to get the system updates, such as security fixes, new versions of Windows
components, and device driver updates.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then
click Windows Update.
– For Windows 10: Click Settings ➙ Update & security ➙ Windows Update.
3. Follow the instructions on the screen.
Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended
that you get device drivers by using Lenovo programs or from the Lenovo Web site at http://www.lenovo.com/
support.
Moving your computer
Before moving your computer, take the following precautions:
1. Back up your data on the storage drive. See “Good maintenance practices” on page 58.
2. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are
using different cartons, cushion the units to avoid damage.
Moving your computer to another country or region
When you move your computer to another country or region, you must take local electrical standards into
consideration. If the local electrical outlet style is different from the type you are using, use either an electrical
plug adapter or a new power cord. To purchase such items, contact the Lenovo Customer Support Center.
For a list of Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist. If you
cannot find the support telephone number for your country or region, contact your Lenovo reseller.
Chapter 4.You and your computer 59
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Chapter 5. Security
This chapter provides information about how to protect your computer from unauthorized use.
Locking your computer
This section provides instructions on how to lock your computer with the locking devices to keep your
computer safe.
Attaching a padlock
Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your
computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a
padlock is installed.
Figure 11. Padlock
Attaching a Kensington-style cable lock
You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent
fixture. The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type
selected, the cable lock can be operated with a key or combination. The cable lock also locks the buttons
used to open the computer cover. This is the same type of lock used with many notebook computers. You
can order such a cable lock directly from Lenovo by searching for Kensington at:
http://www.lenovo.com/support
© Copyright Lenovo 2017, 2018 61
Figure 12. Kensington-style cable lock
Attaching a cable lock
A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device
cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer.
To attach a cable lock, do the following:
1. Insert the clip 1 into the cable-lock slot 4.
2. Pull the cables you want to lock through the dents in the cable lock.
3. Press the clip 2 into the cable-lock slot 3 until it snaps into position.
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Figure 13. Installing a cable lock
Viewing and changing security settings in the Setup Utility program
To view and change security settings in the Setup Utility program, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Security.
3. Follow the instructions on the right side of the screen to view and change security settings. You can refer
to “Using the Setup Utility program” on page 67 to get basic information about some major security
settings.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Using passwords and Windows accounts
You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and
data. To use the BIOS passwords or the Windows accounts, do the following:
• To use BIOS passwords, see “Using BIOS passwords” on page 70.
• To use Windows accounts, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel ➙ User Accounts.
– For Windows 10: Click Settings ➙ Accounts.
3. Follow the instructions on the screen.
Chapter 5.Security 63
Using the cover presence switch
The cover presence switch prevents your computer from logging in to the operating system when the
computer cover is not properly installed or closed.
To use the cover presence switch, enable the cover-presence-switch connector on the system board first. To
achieve this, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Security ➙ Chassis Intrusion Detection and press Enter.
3. Select Enabled and press Enter.
4. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and
press Enter. The cover-presence-switch connector on the system board is enabled.
Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.
The cover presence switch starts functioning. If the switch detects that the computer cover is not correctly
installed or closed, an error message is displayed when you turn on the computer. To fix the error and log in
to the operating system, do the following:
1. Properly install or close your computer cover. See “Removing and installing hardware” on page 98.
2. Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 67 and
“Exiting the Setup Utility program” on page 72.
Using fingerprint authentication
If your keyboard has a fingerprint reader, you can use fingerprint authentication to replace passwords for
simple and secure user access. To use fingerprint authentication, first enroll your fingerprints and associate
them with your passwords (such as the power-on password, hard disk password, and Windows password).
Use the fingerprint reader and the fingerprint program to complete this procedure.
To use fingerprint authentication, do one of the following:
• For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided
by Lenovo. To open the program, see “Accessing a program on your computer” on page 47. For more
information about using the program, refer to the help system of the program.
• For Windows 10: Use the fingerprint tool provided by the Windows operating system. Click the Start
button to open the Start menu, and then click Settings ➙ Accounts ➙ Sign-in options. Follow the
instructions on the screen.
To use the fingerprint reader, refer to the documentation shipped with the fingerprint keyboard or located on
the Lenovo Support Web site at https://pcsupport.lenovo.com/solutions/pd014444.
Using firewalls
A firewall can be hardware, software, or a combination of both depending on the level of security required.
Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If
your computer is preinstalled with a firewall program, it helps protect against computer Internet security
threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more
information about how to use the firewall program, refer to the help system of your firewall program.
To use Windows Firewall, do the following:
1. Click the Start button to open the Start menu.
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2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel.
• For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Windows Defender Firewall.
4. Follow the instructions on the screen.
Protecting data against viruses
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate
viruses.
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After
30 days, you must renew the license to continue receiving the antivirus software updates.
Note: Virus definition files must be kept up-to-date to guard against new viruses.
For more information about how to use your antivirus software, refer to the help system of your antivirus
software.
Computrace Agent software embedded in firmware
The Computrace Agent software is an IT asset management and computer theft recovery solution. The
software detects if changes have been made on the computer, such as hardware, software, or the computer
call-in location. You might have to purchase a subscription to activate the Computrace Agent software.
Trusted Platform Module (TPM)
TPM is a secure cryptoprocessor that stores cryptographic keys, which in turn protects information stored in
your computer.
Chapter 5.Security 65
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Chapter 6. Advanced configuration
This chapter provides information to help you further configure the computer.
Using the Setup Utility program
The Setup Utility program is used to view and change the configuration settings of your computer. This
section provides information about only the major configuration settings available in the program.
Note: The operating system settings might override any similar settings in the Setup Utility program.
Starting the Setup Utility program
To start the Setup Utility program, do the following:
1. Turn on or restart your computer.
2. Before the operating system starts up, repeatedly press and release F1 or Fn+F1 (depending on the
keyboard settings). Based on the Setup Utility display mode setting, one of the following situations
occurs:
• Text mode: The Setup Utility program opens.
• Graphic mode (available on some models): The start screen is displayed. Then, select Setup and
press Enter to open the Setup Utility program.
Note: If a BIOS password has been set, the Setup Utility program will not open until you enter the
correct password. For more information, see “Using BIOS passwords” on page 70.
To view and change the configuration settings, follow the instructions on the screen.
Enabling or disabling a device
This section provides information about how to enable or disable user access to hardware devices (such as
USB connectors or storage drives).
To enable or disable a device, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Devices.
3. Select the device you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Enabling or disabling the automatic power-on of your computer
The Automatic Power On item in the Setup Utility program provides various options for you to make your
computer start up automatically.
To enable or disable the Automatic Power On features, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Power ➙ Automatic Power On and press Enter.
© Copyright Lenovo 2017, 2018 67
3. Select the feature you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Enabling or disabling the ErP LPS compliance mode
Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go
to:
https://www.lenovo.com/ecodeclaration
You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of
electricity when your computer is off or in sleep mode.
To enable or disable the ErP LPS compliance mode, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Power ➙ Enhanced Power Saving Mode and press Enter.
3. Select Enabled or Disabled depending on your needs, and then press Enter. If you select Enabled, you
also need to disable the Wake on LAN feature. See “Enabling or disabling the automatic power-on of
your computer” on page 67.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
When the ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the
following:
• Press the power button.
• Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or
disabling the automatic power-on of your computer” on page 67.
• Enable the After Power Loss feature to make your computer wake up when the power supply resumes
after a sudden loss of electricity.
To enable the After Power Loss feature, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Power ➙ After Power Loss and press Enter.
3. Select Power On and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Switching between better acoustic and better thermal performance
You can adjust the acoustic and thermal performance of your computer through the ICE Performance
Mode menu. Two choices are available:
• Better Acoustic Performance (default setting): This computer works with less noise at a normal thermal
level.
• Better Thermal Performance: The computer works at a better thermal level with normal acoustic
performance.
To switch between better acoustic performance and better thermal performance, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
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2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter.
3. Select ICE Performance Mode and press Enter.
4. Select Better Acoustic Performance or Better Thermal Performance as desired and press Enter.
5. To save settings and exit the Setup Utility program, press F10, select Yes in the window displayed, and
press Enter.
Note: For some keyboards, you might need to press Fn+F10 to exit the Setup Utility program.
Enabling or disabling the system to record thermal alert logs
When the ICE thermal alert feature is enabled, if a critical thermal situation occurs, an alert log is written into
the Windows system log. The alert log can help you identify thermal problems, such as malfunctioning fans,
abnormally high temperature, or poor cooling performances.
To enable or disable the system to record thermal alert logs, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter.
3. Select ICE Thermal Alert and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Enabling or disabling the configuration change detection
With the configuration-change detection enabled, if the POST detects configuration changes of some
hardware devices (such as storage drives or memory modules), an error message is displayed.
To enable or disable the configuration change detection, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Security ➙ Configuration Change Detection and press Enter.
3. Select the desired setting and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
To bypass the error message and log in to the operating system, do one of the following:
• Press F2 or Fn+F2 (depending on the keyboard settings).
• Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 67 and
“Exiting the Setup Utility program” on page 72.
Changing the BIOS settings before installing a new operating system
BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.
To change the BIOS settings, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. From the main interface, select Exit ➙ OS Optimized Defaults and press Enter.
3. Depending on the operating system to be installed, do one of the following:
• To install the Windows 10 (64-bit) operating system, select Enabled and press Enter.
Chapter 6.Advanced configuration 69
• To install an operating system other than Windows 10 (64-bit), select Disabled and press Enter.
4. Select Yes in the window displayed and press Enter to confirm your selection.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Using BIOS passwords
By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer
and data.
You do not have to set any passwords to use your computer. However, using passwords improves computer
security. If you decide to set any passwords, read the following topics.
Password types
The following types of passwords are available in the Setup Utility program:
• Power-on password
When a power-on password is set, you are prompted to enter a valid password each time the computer is
turned on. The computer cannot be used until the valid password is entered.
• Administrator password
Setting an administrator password deters unauthorized users from changing configuration settings. If you
are responsible for maintaining the configuration settings of several computers, you might want to set an
administrator password.
When an administrator password is set, you are prompted to enter a valid password each time you try to
access the Setup Utility program. The Setup Utility program cannot be accessed until a valid password is
entered.
If both the power-on password and administrator password are set, you can enter either password.
However, you must use your administrator password to change any configuration settings.
• Hard disk password
Setting a hard disk password prevents unauthorized access to the data on the internal storage drive (such
as a hard disk drive). When a hard disk password is set, you are prompted to enter a valid password each
time you try to access the storage drive.
Notes:
– Even if the storage drive is removed from one computer and installed in another, the hard-disk
password is still valid.
– If the hard disk password is forgotten, there is no way to reset the password or recover data from the
storage drive.
Password considerations
A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it
is recommended to use a strong password that cannot be easily compromised.
Note: The Setup Utility program passwords are case-sensitive.
To set a strong password, consider the following guidelines:
• Have at least eight characters in length
• Contain at least one alphabetic character and one numeric character
• Not be your name or your user name
• Not be a common word or a common name
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• Be significantly different from your previous passwords
Setting, changing, or deleting a password
To set, change, or delete a password, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Security.
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or
Hard Disk Password and press Enter.
4. Follow the instructions on the right side of the screen to set, change, or delete a password.
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more
information, see “Password considerations” on page 70.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Erasing lost or forgotten passwords (clearing CMOS)
This section provides instructions on how to erase lost or forgotten passwords, such as a user password.
Note: The instructions in this section do not apply to the hard disk password.
To erase a lost or forgotten password, do the following:
1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Remove the computer cover. See “Removing and installing hardware” on page 98.
3. Locate the Clear Complementary Metal Oxide Semiconductor (CMOS) /Recovery jumper on the system
board. See “Parts on the system board” on page 39.
4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin
3).
5. Reinstall the computer cover and connect the power cord. See “Removing and installing hardware” on
page 98.
6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by
holding the power button for approximately five seconds.
7. Repeat step 1 and step 2.
8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).
9. Reinstall the computer cover and connect the power cord.
Selecting a startup device
If your computer does not start up from the expected device, you can either change the startup device
sequence or select a temporary startup device.
Changing the startup device sequence permanently
To change the startup device sequence permanently, do the following:
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the
optical drive.
Chapter 6.Advanced configuration 71
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
2. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
3. Select Startup.
4. Follow the instructions on the right side of the screen to change the startup device sequence.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Selecting a temporary startup device
Note: Not all discs and storage drives are bootable.
To select a temporary startup device, do the following:
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the
optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
2. Turn on or restart the computer. Before Windows starts up, repeatedly press and release F12 or Fn+F12
(depending on the keyboard settings) until Startup Device Menu is displayed.
3. Select the desired storage device and press Enter. The computer then starts up from the device you
select.
If you want to select a permanent startup device, select Enter Setup on Startup Device Menu and press
Enter to start the Setup Utility program. For more information about how to select a permanent startup
device, see “Changing the startup device sequence permanently” on page 71.
Exiting the Setup Utility program
To exit the Setup Utility program, do one of the following:
• If you want to save the new settings, press F10 or Fn+F10 (depending on the keyboard settings). Then,
select Yes in the window displayed and press Enter.
• If you do not want to save the new settings, select Exit ➙ Discard Changes and Exit and press Enter.
Then, select Yes in the window displayed and press Enter.
Updating and recovering the BIOS
The BIOS is the first program that the computer runs when you turn on the computer. The BIOS initializes the
hardware components and loads the operating system and other programs.
Updating the BIOS
When you install a new program, hardware device, or device driver, you might be informed to update the
BIOS. You can update the BIOS from your operating system or a flash update disc (available only on some
models).
To update the BIOS, do the following:
1. Go to http://www.lenovo.com/support.
2. To update the BIOS from your operating system, download the flash BIOS update driver according to
your operating system version. To update the BIOS from a flash update disc, download the ISO image
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version (used to create a flash update disc). Then, download the installation instructions for the flash
BIOS update driver.
3. Print the installation instructions you download and follow the instructions to update the BIOS.
Note: If you want to update the BIOS from a flash update disc, the installation instructions might not
provide the instructions on how to record the update disc. See “Recording a disc” on page 50.
Recovering from a BIOS update failure
To recover from a BIOS update failure, do the following:
1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Remove the computer cover. See “Removing and installing hardware” on page 98.
3. Locate the Clear CMOS /Recovery jumper on the system board. See “Hardware locations” on page 29.
4. Remove any parts and cables that impede your access to the Clear CMOS /Recovery jumper.
5. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin
3).
6. Reinstall the parts and cables that were removed.
7. Reinstall the computer cover and reconnect any cables that were disconnected. See “Removing and
installing hardware” on page 98.
8. Turn on the computer and insert the BIOS update disc into the optical drive. Wait a few minutes. The
recovery process begins. After the recovery process is completed, your computer will shut down
automatically.
Note: If the computer does not start up from the disc, select the disc as the startup device. See
“Selecting a temporary startup device” on page 72.
9. Repeat steps 1–4.
10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).
11. Repeat step 6 and step 7. Then, turn on your computer.
BIOS level
An incorrect BIOS level can cause false errors and unnecessary FRU replacement. Use the following
information to determine the currently installed BIOS level, the latest BIOS level available, and where to
obtain the latest BIOS level.
• To determine the currently installed BIOS level, start the Setup Utility program and view the BIOS
Revision Level on the Main page.
• Sources for obtaining the latest BIOS level available
– Lenovo support Web site: http://www.lenovo.com/support
– Lenovo Customer Support Center
– Levels 1 and 2 Support
To update the BIOS, see “Updating and recovering the BIOS” on page 72.
Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating
system. See “Changing the BIOS settings before installing a new operating system” on page 69.
Chapter 6.Advanced configuration 73
Configuring RAID
This section provides information about storage drive requirements for RAID levels, and instructions on how
to configure RAID for your computer. Depending on your computer model and configuration, you can
configure RAID using one of the following utilities:
• Intel Rapid Storage Technology enterprise (RSTe) configuration utility
• AVAGO MegaRAID Configuration Utility
• Intel Virtual RAID on CPU configuration utility
An Introduction to RAID
RAID is a technology that provides increased storage functions and reliability through redundancy.
When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID
array. This array distributes data across multiple storage drives, but the array appears to the host computer
as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited
I/O performance, because several drives can be accessed simultaneously.
RAID drive groups configured according to certain RAID levels also improve data storage reliability and fault
tolerance compared with single-drive storage systems. Data loss resulting from a drive failure can be
prevented by reconstructing missing data from the remaining drives.
Note: For RAID 0, the missing data resulting from a drive failure cannot be reconstructed.
RAID Level
Your computer must have the minimum number of SATA hard disk drives installed for the supported level of
RAID below:
• RAID Level 0 – Striped disk array
– Two hard disk drives minimum
– Better performance without fault tolerance
• RAID Level 1 – Mirrored disk array
– Two hard disk drives minimum
– Improved read performance and 100% redundancy
To install a secondary hard disk drive, refer to “Secondary hard disk drive” on page 151.
Configuring the system BIOS to enable SATA RAID functionality
This section describes how to configure the system BIOS to enable SATA RAID functionality.
Note: Use the arrow keys on the keyboard to make selections.
To enable SATA RAID functionality, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67.
2. Select Devices ➙ ATA Drive Setup.
3. Select Configure SATA as and press Enter.
4. Select RAID and press Enter.
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5. Press F10 or Fn+F10 (depending on the keyboard) to save the new settings and exit the Setup Utility
program.
Creating RAID volumes
To create RAID volumes, do the following:
1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility
during the computer startup.
2. Use the up and down arrow keys to select Create RAID Volume and press Enter.
3. Type a proper RAID Volume name in the Name field and press Tab.
4. Use the arrow keys to select a RAID level in the RAID Level field and press Tab.
5. If appropriate, use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab.
6. Type a volume size in the Capacity field and press Tab.
7. Press Enter to initiate volume creation.
8. When prompted, press Y to accept the warning message and create the volume.
9. Return to step 2 to create additional RAID volumes, or select Exit and press Enter.
10. Press Y when prompted to confirm the exit.
Deleting RAID volumes
To delete RAID volumes, do the following:
1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility
during the computer startup.
2. Use the up and down arrow keys to select Delete RAID Volume and press Enter.
3. Use the arrow keys to select the RAID volume to be deleted and press Delete.
4. When prompted, press Y to confirm the deletion of the selected RAID volume. Deleting a RAID volume
will reset the hard disk drives to non-RAID.
5. After deleting a RAID volume, you can:
• Return to step 2 to delete additional RAID volumes.
• See “Creating RAID volumes” on page 75 for RAID volume creation.
• Use the up and down arrow keys to select Exit and press Enter.
Resetting disks to non-RAID
To reset your hard disk drives to non-RAID, do the following:
1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility
during the computer startup.
2. Use the up and down arrow keys to select Reset Disks to Non-RAID and press Enter.
3. Use the arrow keys and the space key to mark individual physical hard disk drives to be reset, and then
press Enter to complete the selection.
4. When prompted, press Y to confirm the reset action.
5. After resetting your hard disk drives to non-RAID, you can:
• See “Deleting RAID volumes” on page 75 for RAID volume deletion.
• See “Creating RAID volumes” on page 75 for RAID volume creation.
• Use the up and down arrow keys to select Exit and press Enter.
Chapter 6.Advanced configuration 75
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Chapter 7. Troubleshooting, diagnostics, and recovery
This chapter provides solutions to resolve your computer problems. Follow the steps in the basic procedure
for resolving computer problems, which helps you make good use of the troubleshooting, diagnostics, and
recovery information.
Basic procedure for resolving computer problems
It is recommended that you use the following procedure to resolve computer problems you are experiencing:
1. Ensure that:
a. The cables for all connected devices are connected correctly and securely.
b. All connected devices that require ac power are connected to properly grounded, functioning
electrical outlets.
c. All connected devices are enabled in the BIOS settings of your computer. See “Enabling or disabling
a device” on page 67.
If these actions do not resolve your problem, continue with the next step.
2. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a
virus, remove the virus. If the antivirus program does not resolve your problem, continue with the next
step.
3. Go to “Troubleshooting” on page 77 and follow the instructions for the type of problem you are
experiencing. If these troubleshooting instructions do not resolve your problem, continue with the next
step.
4. Run the diagnostic program. See “Diagnosing problems” on page 85. If the diagnostic program does not
resolve your problem, continue with the next step.
5. Recover your operating system. See “Recovery information” on page 87.
6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of
Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information
about help, service, and technical assistance, see Chapter 10 “Getting information, help, and service” on
page 169.
Troubleshooting
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Use the troubleshooting information to find solutions to problems that have definite symptoms.
Startup problems
The computer does not start up when you press the power button.
Solutions:
Ensure that:
• The power cord is correctly connected to the rear of the computer and to a working electrical outlet.
• If your computer has a secondary power switch on the rear of the computer, ensure that it is switched on.
• The power indicator on the front of the computer is on.
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• The computer voltage matches the voltage available at the electrical outlet for your country or region.
The operating system fails to start up.
Solution:
Ensure that the startup device sequence set in the Setup Utility program includes the device where the
operating system resides. Usually, the operating system is on the internal storage drive. For more
information, see “Changing the startup device sequence permanently” on page 71.
The computer beeps multiple times before the operating system starts up.
Solution:
Ensure that no keys are stuck.
Audio problems
The audio cannot be heard on the Windows operating system.
Solutions:
• If you are using powered external speakers that have an On/Off control, ensure that:
– The On/Off control is set to the On position.
– The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
• If your external speakers have a volume control, ensure that the volume is not set too low.
• Click the volume icon in the Windows notification area on the taskbar. Ensure that the mute speakers
settings are not selected and none of the volume settings is set too low.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area. See the Windows help system.
• For some computers that have a front audio panel, ensure that the volume is not set too low.
• Ensure that your external speakers (and headphones, if used) are connected to the correct audio
connectors on the computer. Most speaker cables are color-coded to match the connectors.
Note: When external-speaker or headphone cables are connected to the audio connectors, the internal
speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion
slots, the audio function built into the system board is disabled. Therefore, you must use the audio
connectors on the audio adapter.
• Ensure that the program you are running is designed for use on the Windows operating system. If the
program is designed to run in DOS, the program does not use the Windows sound feature. The program
must be configured to use Sound Blaster Pro or Sound Blaster emulation.
• Ensure that the audio device drivers are correctly installed.
The sound comes from one of the external speakers.
Solutions:
• Ensure that the speaker cable is inserted completely into the connector on the computer.
• Depending on your Windows version, do one of the following:
– For Windows 7: Click the volume icon in the Windows notification area on the taskbar. Then, click the
speaker icon on top of the volume control.
– For Windows 10: Right-click the volume icon in the Windows notification area on the taskbar. Then,
click Open Volume Mixer and select the desired speaker.
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Click the Levels tab and ensure that the Balance settings are set correctly.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area. See the Windows help system.
CD or DVD problems
A CD or DVD does not work.
Solutions:
• Ensure that the power cable and signal cable are securely connected to the drive.
• Ensure that the disc is inserted correctly, with its label up.
• Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft
cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.
• Ensure that the disc you are using is not scratched or damaged. Try inserting another disc that you know
is good. If you cannot read from a known-good disc, you might have a problem with your optical drive or
the cabling to your optical drive.
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the
disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.
A bootable recovery medium, such as the Product Recovery CD, cannot be used to start your
computer.
Solution:
Ensure that the CD or DVD drive is set as the top priority of the Boot Priority Order in the Setup Utility
program. Refer to “Selecting a temporary startup device” on page 72 for information about viewing and
changing the startup sequence.
Note: On some computer models, the startup sequence is permanently set and cannot be changed.
A black screen is displayed instead of the DVD video.
Solutions:
• Restart the DVD player program.
• Try a lower screen resolution or color depth.
• Close any open files, and then restart the computer.
A DVD movie does not play.
Solutions:
• Ensure that the disc surface is clean and not scratched.
• Check the disc or package for regional coding. You might need to purchase a disc with coding for the
region where you are using your computer.
No audio or only an intermittent audio comes out while a DVD movie is playing.
Solutions:
• Check the volume control settings on your computer and on your speakers.
• Ensure that the disc surface is clean and not scratched.
• Check all cable connections to and from the speakers.
• Use the DVD menu for the video to select a different audio track.
Chapter 7.Troubleshooting, diagnostics, and recovery 79
The playback is slow or choppy.
Solutions:
• Disable any background programs, such as AntiVirus or Desktop Themes.
• Ensure that video resolution is lower than 1152 x 864 pixels.
A message indicating invalid disc or no disc found is displayed.
Solutions:
• Ensure that the disc is in the drive with the shiny side of the disc facing down.
• Ensure that video resolution is lower than 1152 x 864 pixels.
• Ensure that the DVD or CD is inserted into an appropriate optical drive. For example, do not insert a DVD
into a CD-only drive.
Intermittent problems
Intermittent problems refer to the problems occur only occasionally and are difficult to repeat.
Solutions:
• Ensure that all cables and cords are securely connected to the computer and attached devices.
• Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the
fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
• If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in
each SCSI chain is terminated correctly. For more information, see your SCSI documentation.
Storage drive problems
Some or all storage drives are missing from the Setup Utility program.
Solutions:
• Ensure that the signal cables and power cables for all the storage drives are connected correctly.
• If the computer is installed with SAS storage drives, ensure that the AVAGO MegaRAID SAS adapter is
correctly connected.
The computer cannot start up from the correct storage drive or the message “No Operating System
Found” is displayed.
Solutions:
• Ensure that the signal cables and power cables for all the storage drives are connected correctly.
• Ensure that the computer starts up from the correct storage drive. Set the storage drive, on which the
operating system resides, as the first startup device in the Setup Utility program. Refer to “Changing the
startup device sequence permanently” on page 71.
Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. If this
problem occurs, replace the storage drive. Refer to “Removing and installing hardware” on page 98.
Ethernet LAN problems
The computer cannot connect to an Ethernet LAN.
Solutions:
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• Connect the cable from the Ethernet connector to the RJ45 connector of the hub.
• Enable the Ethernet LAN feature in the Setup Utility program.
• Enable the Ethernet LAN adapter.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙
Change adapter settings.
4. Right-click the Ethernet LAN adapter icon and click Enable.
• Update or reinstall the Ethernet LAN driver. See “Keeping your computer current” on page 58.
• Install all networking software that is necessary for your network environment. Check with your LAN
administrator for the necessary networking software.
• Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex,
ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode might
degrade performance, cause data loss, or result in lost connections.
When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps, the Ethernet LAN
connection fails or errors occur.
Solution:
Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch
(not 100 BASE-X).
A Gigabit Ethernet model computer should connect to the network at a speed of 1000 Mbps but at
only a speed of 100 Mbps.
Solutions:
• Try another cable.
• Set the link partner to auto-negotiate.
• Set the switch to be 802.3ab-compliant (gigabit over copper).
The Wake On LAN feature does not work.
Solution:
Enable the Wake On LAN feature in the Setup Utility program.
Wireless LAN problem
Note: The wireless LAN feature is available only on some models.
The wireless LAN feature does not work.
Solutions:
• Enable the wireless LAN feature in the Setup Utility program.
• For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the
Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature.
• Enable the wireless LAN adapter.
1. Click the Start button to open the Start menu.
Chapter 7.Troubleshooting, diagnostics, and recovery 81
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙
Change adapter settings.
4. Right-click the wireless LAN adapter icon and click Enable.
• Update or reinstall the wireless LAN driver. See “Keeping your computer current” on page 58.
Bluetooth problems
Note: The Bluetooth feature is available only on some models.
The Bluetooth feature does not work.
Solutions:
• Enable the Bluetooth feature in the Setup Utility program.
• Enable the Bluetooth devices. Depending on your Windows version, do one of the following:
– For Windows 7:
1. Click the Start button to open the Start menu. Right-click Computer, and then click Properties.
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
3. Expand Bluetooth Radios to display the Bluetooth devices. Then, right-click each Bluetooth
device and then Click Enable.
4. Expand Network adapters. Then, right-click each Bluetooth device and then Click Enable.
– For Windows 10:
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
3. Expand Bluetooth to display the Bluetooth devices. Then, right-click each Bluetooth device and
then Click Enable device.
4. Expand Network adapters. Then, right-click each Bluetooth device and then Click Enable device.
• Turn on the Bluetooth radio on Windows 10. Do the following:
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Devices ➙ Bluetooth & other devices.
3. Turn on the Bluetooth switch to enable the Bluetooth feature.
• Update or reinstall the Bluetooth driver. See “Keeping your computer current” on page 58.
No sound comes from the Bluetooth headset or headphones.
Solution:
Set the Bluetooth headset or headphones as the default device.
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Right-click the volume icon in the Windows notification area on the taskbar.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
3. Click Playback devices.
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4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If
you are using the AV profile, select Stereo Audio, and then click Set Default.
5. Click OK.
Performance problems
Excessive fragmented files exist on the storage drives.
Solution:
Use the Windows disk defragmentation or disk optimization feature to clean up the files.
Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the
disk-defragmentation process might take up to several hours.
1. Close any open programs and windows.
2. Click the Start button to open the Start menu.
3. Depending on your Windows version, do one of the following:
• For Windows 7: Click Computer.
• For Windows 10: Click Windows System ➙ File Explorer ➙ This PC.
4. Right-click your C drive and then click Properties.
5. Click the Tools tab.
6. Depending on your Windows version, do one of the following:
• For Windows 7: Click Defragment now.
• For Windows 10: Click Optimize. Select the desired drive and then click Optimize.
7. Follow the instructions on the screen.
The free storage drive space is insufficient.
Solutions:
Free up the storage drive space.
• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.
• Clean up your C drive.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Computer.
– For Windows 10: Click Windows System ➙ File Explorer ➙ This PC.
3. Right-click your C drive and then click Properties.
4. Check the amount of free space, and then click Disk Cleanup.
5. A list of unnecessary file categories is displayed. Select each file category you want to delete, and
then click OK.
• Turn some Windows features off or remove some unnecessary programs.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel
Chapter 7.Troubleshooting, diagnostics, and recovery 83
3. View Control Panel by Large icons or Small icons, and then click Programs and Features.
4. Do one of the following:
– To turn some Windows features off, click Turn Windows features on or off. Follow the
instructions on the screen.
– To remove some unnecessary programs, select the program you want to remove, and then click
Uninstall/Change or Uninstall.
The free memory space is insufficient.
Solutions:
• Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not
performing.
• Install additional memory modules. See “Removing and installing hardware” on page 98. To purchase
memory modules, go to:
http://www.lenovo.com
Serial connector problem
The serial connector cannot be accessed.
Solutions:
• Connect the serial cable from the serial connector on the computer to the serial device. If the serial device
has its own power cord, connect the power cord to a grounded electrical outlet.
• Turn on the serial device and keep the device online.
• Install any programs supplied with the serial device. Refer to the documentation that comes with the serial
device for more information.
• If you added one serial-connector adapter, ensure that the adapter is installed correctly.
USB device problems
A USB device cannot be accessed.
Solutions:
• Connect the USB cable from the USB connector to the USB device. If the USB device has its own power
cord, connect the power cord to a grounded electrical outlet.
• Turn on the USB device and keep the device online.
• Install any device drivers or programs supplied with the USB device. Refer to the documentation that
comes with the USB device for more information.
• Disconnect and reconnect the USB connector to reset the USB device.
The Windows 7 operating system cannot be installed from an external optical drive or an external USB
device.
Solution:
Go to https://support.lenovo.com/us/en/documents/ht104142 for more information.
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Software and driver problems
For some programs, dates cannot be sorted in correct order.
Solution:
Some programs developed before the year 2000 use only the last two digits of a year to sort dates, assuming
the first two digits are 19. Consequently, dates cannot be sorted in correct order nowadays. Check with your
software manufacturer to see if any updates are available. Many software manufacturers make updates
available from the World Wide Web.
Some programs do not work as expected.
Solutions:
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with your computer. Refer to the information supplied with the
software for more information.
b. Verify that other software works properly on your computer.
c. Verify that the software you are using works on another computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the program or the help system of the program
for troubleshooting information.
• Update the program. See “Keeping your computer current” on page 58.
• Uninstall the program and then reinstall it. To download a program that is preinstalled on your
computer, go to https://support.lenovo.com and follow the instructions on the screen.
A device does not work properly due to device driver problems.
Solution:
Update the device driver. See “Keeping your computer current” on page 58.
Diagnosing problems
Many computer problems can be solved without outside assistance. If you experience a problem with your
computer, the first place to start is the troubleshooting information in your computer documentation. If you
suspect a software problem, see the documentation, including readme files and help information systems,
that come with the operating system or program. ThinkStation notebook computers come with a set of
diagnostic programs that you can use to help you identify hardware problems.
Diagnosing problems with Lenovo Solution Center on the Windows 7 operating system
Lenovo Solution Center is preinstalled on your computer and also is available for download at:
http://www.lenovo.com/diags
Notes:
• If you are using another Windows operating system rather than the Windows 7, you can find the latest
information about diagnostics for your computer at:
http://www.lenovo.com/diagnose
• If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and
print the log files created by the program. You need the log files when you speak to a Lenovo technical
support representative.
Chapter 7.Troubleshooting, diagnostics, and recovery 85
Lenovo Solution Center enables you to troubleshoot and resolve computer problems. It combines diagnostic
tests, system information collection, security status, and support information, along with hints and tips for
optimal system performance.
When you are setting up your computer, the Lenovo Solution Center program prompts you to create
recovery media. You can use the recovery media to restore the storage drive to the factory default settings.
For additional information, see the Lenovo Solution Center help system.
Diagnosing problems with Lenovo Vantage on the Windows 10 operating system
Lenovo Vantage is preinstalled on your computer and is ready to run.
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and
print the log files created by the program. You need the log files when you speak to a Lenovo technical
support representative.
Lenovo Vantage supports the hardware scan function. It combines diagnostic tests, system information
collection, security status, and support information, along with hints and tips for optimal system
performance.
The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Support Web site at:
http://www.lenovo.com/support
For additional information, see the Lenovo Vantage help system.
UEFI diagnostic program
A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and
internal storage devices, view system information, and check and recover bad sectors on internal storage
devices.
To run the UEFI diagnostic program, do the following:
1. Turn on the computer. If the computer cannot be turned on, go to “Basic procedure for resolving
computer problems” on page 77. If an error code is displayed, go to “Symptom-to-FRU index” on page
90 for error code descriptions and troubleshooting hints.
2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the UEFI
diagnostic program is displayed.
3. Follow the instructions on the screen to use the diagnostic program.
The options on the main screen are as follows:
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Table 1. Items on the main screen of the UEFI diagnostic program
DIAGNOSTICS TOOLS
• LCD test
• Memory - Quick test
• Memory - Extended test
• Motherboard test
• PCI-e test
• Storage - Quick test
• System information
• Recover bad sectors tool
• Generate configuration file
• Execute from configuration file
• Exit application
Recovery information
This section provides instructions on how to recover your operating system.
Note: If a device does not work correctly after recovering the operating system, update the device driver.
See “Keeping your computer current” on page 58.
Recovery information for Windows 7
To recover your Windows 7 operating system, use the following solutions:
• Use Windows recovery solutions.
– Use System Restore to restore system files and settings to an earlier point.
1. Click the Start button to open the Start menu.
2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Recovery ➙
Open System Restore.
3. Follow the instructions on the screen.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Turn on or restart your computer. Then, repeatedly press and release F8 or Fn+F8 (depending on the
keyboard settings) until the Advanced Boot Options window opens. Select Repair Your Computer,
press Enter, and follow the instructions on the screen to choose the appropriate recovery solution.
• Use the recovery medium you created earlier with the Recovery Media Creator program to restore only the
C drive or the entire storage drive to the factory-default settings.
1. Select the recovery medium as the startup device. See “Selecting a temporary startup device” on
page 72.
2. Follow the instructions on the screen to choose the appropriate recovery solution.
• Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
– If your computer does not come with the recovery disc set, contact the Lenovo Customer Support
Center to order a recovery disc set. See “Calling for service” on page 170.
Recovery information for Windows 10
To recover your Windows 10 operating system, use the following solutions:
• Use Windows recovery solutions.
Chapter 7.Troubleshooting, diagnostics, and recovery 87
– Use recovery solutions in Windows Settings.
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Update & Security ➙ Recovery.
3. Follow the instructions on the screen to choose the appropriate recovery solution.
– Use System Restore to restore system files and settings to an earlier point.
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Recovery ➙ Open System
Restore.
4. Follow the instructions on the screen.
– Use the File History tool to restore your files from a backup.
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up
your data earlier with the tool.
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click File History ➙ Restore personal
files.
4. Follow the instructions on the screen.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Select the recovery medium you created earlier with the Windows tool as the startup device. See
“Selecting a temporary startup device” on page 72. Then, follow the instructions on the screen to
choose the appropriate recovery solution.
• Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support
Center to order a recovery USB key. See “Calling for service” on page 170.
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Chapter 8. Service checkout and symptom-to-FRU index
This chapter provides information about general service checkout and symptom-to-FRU index.
Service checkout
Attention: The drives in the computer you are servicing might have been rearranged or the drive startup
sequence changed. Be extremely careful during write operations such as copying, saving, or formatting.
Data or programs can be overwritten if you select an incorrect drive.
General error messages appear if a problem or conflict is found by a program, the operating system, or both.
For an explanation of these messages, refer to the information supplied with that software package.
Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS
might cause false errors and unnecessary replacement of the system board. For more information about how
to determine and obtain the latest level BIOS, see “BIOS level” on page 73.
Use the following procedure to help determine the cause of the problem:
1. Turn off the computer and all external devices.
2. Check all cables and power cords.
3. Set all display controls to the middle position.
4. Turn on all external devices.
5. Turn on the computer.
• Look for displayed error codes.
• Listen for beep codes.
• Look for readable instructions or a main menu on the display.
If you did not receive the correct response, proceed to step 6 on page 89.
If you do receive the correct response, proceed to step 7 on page 89.
6. Look at the following conditions and follow the instructions:
• If you hear beep codes during POST, go to “Beep symptoms” on page 91.
• If the computer displays a POST error, go to “POST error codes” on page 92.
• If the computer hangs and no error is displayed, continue at step 7 on page 89.
7. Run the Diagnostic programs. See “Diagnosing problems” on page 85.
• If you receive an error, replace the part that the diagnostic program calls out.
• If the test stops and you cannot continue, replace the last device tested.
Problem determination tips
Due to the variety of hardware and software combinations that can be encountered, use the following
information to assist you in problem determination. If possible, have this information available when
requesting assistance from Service Support and Engineering functions.
• Machine type and model
• Processor or hard disk drive upgrades
• Failure symptom
– Do diagnostics indicate a failure?
© Copyright Lenovo 2017, 2018 89
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made prior to its failing?
– Is this the original reported failure?
• Diagnostics version
– Type and version level
• Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
• Operating system software
– Type and version level
Notes: To eliminate confusion, identical systems are considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same Diagnostic Diskettes (version)
7. Have the same configuration options set in the system
8. Have the same setup for the operating system control files
Comparing the configuration and software set-up between “working and non-working” systems will often
lead to problem resolution.
Symptom-to-FRU index
The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.
Always begin with “Service checkout” on page 89. This index can also be used to help you decide which
FRUs to have available when servicing a computer. If you are unable to correct the problem using this index,
go to “Undetermined problems” on page 95.
Notes:
• The Symptom-to-FRU index is not specific to any machine type and are applicable to all ThinkStation computers.
• If you have both an error message and an incorrect audio response, diagnose the error message first.
• If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a
POST error message, diagnose the POST error message first.
• If you did not receive any error message, look for a description of your error symptoms in the first part of this index.
Hard disk drive boot error
A hard disk drive boot error can have the following causes.
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Error FRU/Action
The start-up drive is not in the boot sequence in
configuration.
Check the configuration and ensure that the start-up drive
is in the boot sequence.
No operating system installed on the boot drive. Install an operating system on the boot drive.
The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following:
1. Attempt to back up the data on the failing hard disk
drive.
2. Using the operating system programs, format the
hard disk drive.
The drive is defective. Replace the hard disk drive.
Power supply problems
If you suspect a power problem, use the following procedures.
Check/Verify FRU/Action
Check the following for proper installation.
• Power cord
• On/Off switch connector
• On/Off switch power supply connector
• System board power supply connectors
• Microprocessor connection
Reseat connectors
Check the power cord for continuity. Power cord
Check the power-on switch for continuity. Power-on switch
Beep symptoms
Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.
The following table describes the beep symptoms.
Beep symptom FRU/Action
2 short beeps: common POST error Common POST error code. See the detailed failure
information in “POST error codes” on page 92.
3 short and 1 long beeps: DRAM memory error Perform the following actions in order:
1. Make sure that the memory modules are properly
seated in the memory slots.
2. Replace the memory modules.
3. Replace the system board (for trained service
personnel only).
Chapter 8.Service checkout and symptom-to-FRU index 91
Beep symptom FRU/Action
4 long beeps: insufficient shadow RAM resources for
option ROM (error code: 8998) or PCIe/PCI MMIO
(memory mapped input/output) resources (error code:
8999)
See the detailed failure information in “POST error codes”
on page 92.
2 long and 3 short beeps: graphics card error Perform the following actions in order:
1. Make sure that the graphics cards are properly
seated in the slots.
2. Replace the graphics cards.
3. Replace the system board (for trained service
personnel only).
POST error codes
Each time you turn on the system, it performs a series of tests that check the operation of the system and
some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following
operations:
• Some basic system-board operations
• Memory operation
• Video operation
• Whether the boot drive is working
If the POST detects a problem, an error message appears on the screen. A single problem might cause
several error messages to appear. When you correct the cause of the first error message, the other error
messages probably will not appear on the screen the next time.
Error code POST error message Description/Action
0135 CPU fan failure
System fan failure
Power fan failure
Front fan failure
Rear fan failure
Auxiliary fan failure
ODD fan failure
This error message is displayed
when a fan fails and the system
might be overheating.
Press F10 to exit.
0211 Keyboard not found This error message is displayed when
no keyboard is detected.
0164 Memory size decreased This error message is displayed
when the memory size is
decreased.
Press F10 to exit.
1762 SATA device configuration change
has occurred This error message is displayed
when a hard disk drive change or
an optical drive change has been
made.
Press F10 to exit.
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Error code POST error message Description/Action
1820 More than one external fingerprint
reader is attached. Turn off and
remove all but the reader that you set
up within your main operating
system.
This error message is displayed
when more than one external
fingerprint reader is connected to
the computer.
Turn off and remove all but the
reader that you set up within your
main operating system.
1962 No operating system found. Boot
sequence will automatically repeat. This error occurs only after the
POST is completed.
Press any key to repeat boot
sequence.
8998 Not enough shadow RAM resources
for OPTION ROM, not all devices
initialized. Suggest to remove some
add-on cards, or change to UEFI
mode in BIOS setup.
This error message is displayed
when the shadow RAM resources
for option ROM are insufficient.
If the legacy option ROM is
insufficient, remove some add-in
cards.
For the system that supports
UEFI, set UEFI as the first priority
or disable CSM in BIOS setup.
8999 Not enough PCIe/PCI MMIO
resources. Currently only one video
card is enabled. Remove some PCIe
cards, or enter BIOS Setup and
enable “Above 4GB Decode”
This error message is displayed
when the PCIe/PCI MMIO
(memory mapped input/output)
resources are insufficient.
For the 32-bit operating system,
remove some add-in cards.
For the 64-bit operating system,
enable Above 4 GB Decode in
BIOS setup.
Miscellaneous error conditions
Message/Symptom FRU/Action
Changing display colors Display/Monitor
Computer will not power-off. See “Hard disk drive boot
error” on page 90. 1. Power Switch
2. System Board
3. Riser card, if installed.
Computer will not RPL from server 1. Ensure that the network is in startup sequence as the
first device or the first device after diskette.
2. Ensure that the network adapter is enabled for RPL.
3. Network adapter (Advise network administrator of
new MAC address)
Chapter 8.Service checkout and symptom-to-FRU index 93
Message/Symptom FRU/Action
Computer will not perform a Wake On LAN® (if applicable) 1. Check the power supply and signal cable
connections to the network adapter.
2. Ensure that the operating system settings are set to
enable Wake on LAN.
3. Ensure that the Wake On LAN feature is enabled in
Setup/Configuration (see “Using the Setup Utility
program” on page 67)
4. Ensure that the network administrator is using the
correct MAC address.
5. Ensure no interrupt or I/O address conflicts.
6. Network adapter (advise network administrator of
new MAC address)
Dead computer. See “Hard disk drive boot error” on page
90. 1. Power Supply
2. System Board
Diskette drive in-use light remains on or does not light
when drive is active. 1. Diskette Drive
2. System Board
3. Diskette Drive Cable
Blank screen except for flashing cursor. 1. System Board
2. Primary Hard Disk Drive
3. Hard Disk Drive Cable
Incorrect memory size during POST 1. Run the Memory tests.
2. Memory Module
3. System Board
"Insert a Diskette" icon appears with a known-good
diagnostics diskette in the first 3.5-inch diskette drive. 1. System Board
2. Diskette Drive Cable
3. Network Adapter
Intensity or color varies from left to right of characters and
color bars 1. Display
2. Video adapter (if present)
3. System Board
No power or fan not running 1. See “Hard disk drive boot error” on page 90.
Non-system disk or disk error-type message with a
known-good diagnostic diskette. 1. Diskette Drive
2. System Board
3. Diskette Drive Cable
Other display symptoms not listed above (including blank
or illegible display) 1. Display
2. System Board
Power-on indicator or hard disk drive in-use light not on,
but computer works correctly 1. Power switch/LED assembly
2. System Board
Printer problems 1. Printer
2. System Board
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Message/Symptom FRU/Action
Program loads from the hard disk with a known-good
diagnostics diskette in the first 3.5-inch diskette drive 1. Run the Setup Utility program and check the Startup
sequence.
2. Diskette Drive
3. Diskette Drive Cable
4. System Board
5. Power Supply
RPL computer cannot access programs from its own hard
disk. 1. If the network administrator is using LCCM Hybrid
RPL, check the startup sequence:
a. First device - network
b. Second device - hard disk
2. Hard disk drive
RPL computer does not RPL from server 1. Check the startup sequence.
2. Check the network adapter LED status.
Serial or parallel connector device failure (system board
connector) 1. External Device Self-Test OK?
2. External Device
3. Cable
4. System Board
Serial or parallel connector device failure (adapter
connector) 1. External Device Self-Test OK?
2. External Device
3. Cable
4. Alternate Adapter
5. System Board
Some or all keys on the keyboard do not work 1. Keyboard
2. Keyboard Cable
3. System Board
Undetermined problems
This section provides instructions on how to find out the failing devices or adapters.
1. Turn off the computer.
2. Remove or disconnect the following components (if installed) one at a time.
a. External devices (modem, printer, or mouse)
b. Any adapters
c. Memory modules
d. Extended video memory
e. External Cache
f. External Cache RAM
g. Hard disk drive
h. Diskette drive
3. Turn on the computer to retest the system.
Chapter 8.Service checkout and symptom-to-FRU index 95
Chapter 9. Hardware removal and installation
This chapter provides instructions on how to remove and install hardware for your computer.
Handling static-sensitive devices
Do not open the static-protective package containing the new part until the defective part has been removed
and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage
computer components and options.
When you handle options and other computer components, take these precautions to avoid static-electricity
damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle options and other computer components carefully. Handle PCI/PCIe cards, memory
modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
• Prevent others from touching the options and other computer components.
• Touch the static-protective package containing the part to a metal expansion-slot cover or other
unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the
package and your body before you install or replace a new part.
• When possible, remove the new part from the static-protective package, and install it directly in the
computer without setting the part down. When this is not possible, place the static-protective package on
a smooth, level surface and place the part on the package.
• Do not place the part on the computer cover or other metal surface.
Preparing your computer and removing the computer cover
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
CAUTION:
Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.
Before installing or removing any hardware component in your computer, do the following to prepare your
computer and remove the computer cover:
1. Remove any media from the drives and turn off all attached devices and the computer. Then, disconnect
all power cords from electrical outlets and disconnect all cables that are connected to the computer.
2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 61.
3. Remove the two screws that secure the computer cover.
4. Press the cover-release button on the side of the computer and slide the cover to the rear of the
computer to remove the cover.
© Copyright Lenovo 2017, 2018 97
Figure 14. Removing the computer cover
Removing and installing hardware
This section provides instructions on how to remove and install hardware for your computer. You can expand
the capabilities of your computer and maintain your computer by removing or installing hardware.
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
External options
You can connect external options to your computer, such as external speakers, a printer, or a scanner. For
some external options, you must install additional software in addition to making the physical connection.
When installing an external option, see “Front view” on page 29 and “Rear view” on page 30 to identify the
required connector. Then, use the instructions that come with the option to help you make the connection
and install any software or device drivers that are required for the option.
Front bezel
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To remove and reinstall the front bezel, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Release the three plastic tabs on the left side and pivot the front bezel outward to remove it from the
computer.
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Figure 15. Removing the front bezel
3. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the
corresponding holes in the chassis. Then pivot the front bezel inwards until it snaps into position on the
left side.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Card reader
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To replace the card reader, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
3. Locate the card reader. See “Computer components” on page 33.
4. Disconnect the card reader cable from the system board. See “Parts on the system board” on page 39.
5. Remove the front audio and USB assembly. See “Front audio and USB assembly” on page 138.
6. Remove the two screws that secure the card reader. Then carefully pull out the card reader from the rear
of the front audio and USB assembly.
Chapter 9.Hardware removal and installation 99
Figure 16. Removing the card reader
7. Install the new card reader into the card reader slot from the rear of the front audio and USB assembly.
Then install the two screws to secure the card reader.
Note: Carefully handle the card reader by its edges.
Figure 17. Installing the new card reader
8. Install the front audio and USB assembly into the chassis. See “Front audio and USB assembly” on page
138.
9. Connect the card reader cable to a USB 2.0 connector on the system board. See “Parts on the system
board” on page 39.
10. Reinstall the front bezel. See “Front bezel” on page 98.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Power button
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To replace the power button, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
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3. Locate the power button. See “Computer components” on page 33.
4. Disconnect the power button cable from the power button connector on the system board. See “Parts
on the system board” on page 39.
5. Remove the screw that secures the power button to the front bezel. Then, remove the power button
from the front bezel.
Figure 18. Removing the power button
6. Position the new power button so that the screw hole in the power button is aligned with the
corresponding hole in the front bezel. Then install the screw to secure the power button to the front
bezel.
Figure 19. Installing the power button
7. Connect the power button cable to the power button connector on the system board. See “Parts on the
system board” on page 39.
8. Reinstall the front bezel. See “Front bezel” on page 98.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Chapter 9.Hardware removal and installation 101
PCIe card
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Your computer has two PCIe x1 card slots, one PCIe x16 card slot (negotiable link width x4, x1), and one
PCIe x16 graphics card slot (graphics card available on some models).
To install or replace a PCIe card, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. At the rear of the computer, press the release button 1 to open the card latch 2.
Figure 20. Opening the PCIe card latch
3. Depending on whether you are installing or replacing a PCIe card, do one of the following:
• If you are installing a PCIe card, remove the appropriate metal slot cover.
• If you are replacing an old PCIe card, grasp the old card that is currently installed and gently pull it out
of the slot.
Figure 21. Removing a PCIe card
Notes:
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a. The card fits tightly into the slot. If necessary, alternately move each side of the card a small
amount until the card is removed from the slot.
b. If the card is held in place by a retaining latch, press the card retaining latch as shown to
disengage the latch. Then grasp the card and gently pull it out of the slot.
Figure 22. Disengaging the card retaining latch
4. Remove the new PCIe card from its static-protective package.
5. Install the new card into the appropriate slot on the system board. See “Parts on the system board” on
page 39.
Note: If you are installing a PCIe x16 graphics card, ensure that the memory-slot retaining clips are
closed before you install the card to avoid any interference during the installation.
6. Pivot the card latch to the closed position to secure the PCIe card.
Figure 23. Installing a PCIe card
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
M.2 solid-state drive
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
The instructions on how to install or replace a M.2 solid-state drive also apply to the Intel Optane memory.
Before replacing the Intel Optane memory, ensure that you disable the Intel Optane memory from the Intel
Rapid Storage Technology (Intel RST) Console. Otherwise, all data on the storage drive will be lost. For more
information, see instructions on https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-
optane-memory/000023989.html.
To install or replace an M.2 solid-state drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Lay the computer on its side for easier access to the system board.
Chapter 9.Hardware removal and installation 103
3. Depending on whether you are installing or replacing an M.2 solid-state drive, do one of the following:
• If you are replacing an M.2 solid-state drive, do the following:
a. Locate and remove the M.2 solid-state drive adapter. See “PCIe card” on page 102.
b. The heat sink is secured by two mounting studs. Pinch the clips of the studs inward 1 and push
the studs upward 2 to release the heat sink. Then, lift the heat sink off the M.2 solid-state drive
adapter 3.
Figure 24. Removing the heat sink from the M.2 solid-state drive adapter
c. The M.2 solid-state drive is secured by a retention latch. Pull the handle of the retention latch
outward to release the M.2 solid-state drive. Then, gently pull the M.2 solid-state drive out of the
M.2 slot.
Figure 25. Removing the M.2 solid-state drive
• If you are installing an M.2 solid-state drive, pull outward the handle of the retention latch in the M.2
solid-state drive adapter.
4. Ensure that a thermal pad is placed in position on the M.2 solid-state drive adapter.
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Figure 26. Installing the thermal pad
5. Insert the new M.2 solid-state drive into the M.2 slot. Then, insert the plug of the retention latch into the
hole to secure the new drive.
Figure 27. Installing the M.2 solid-state drive
6. Position the heat sink on the M.2 solid-state drive adapter. Ensure that the two mounting studs in the
heat sink are aligned with the holes in the M.2 solid-state drive adapter. Then, push the mounting studs
downward to secure the heat sink to the adapter.
Chapter 9.Hardware removal and installation 105
Figure 28. Installing the heat sink
7. Install the M.2 solid-state drive adapter into the PCIe x4 card slot 3 28 on the system board. See “PCIe
card” on page 102 and “Parts on the system board” on page 39.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Memory module
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Your computer has four memory slots for installing or replacing DDR4 DIMMs that provide up to a maximum
of 64 GB system memory. When installing or replacing a memory module, use the following guidelines:
• Use 4 GB, 8 GB, or 16 GB DDR4 UDIMMs in any combination up to a maximum of 64 GB system memory.
• Do not mix ECC UDIMMs and non-ECC UDIMMs within the same system.
Always install the memory modules in the alphabetic order as shown.
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Figure 29. Memory module installation–order
To install or replace a memory module, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Lay the computer on its side for easier access to the system board.
3. Locate the memory slots. See “Parts on the system board” on page 39.
4. Remove any parts that might prevent your access to the memory slots. Depending on your computer
model, you might need to remove the PCIe x16 graphics card for easier access to the memory slots. See
“PCIe card” on page 102.
5. Depending on whether you are installing or replacing a memory module, do one of the following:
• If you are replacing an old memory module, open the retaining clips and gently pull the memory
module out of the memory slot.
Chapter 9.Hardware removal and installation 107
Figure 30. Removing a memory module
• If you are installing a memory module, open the retaining clips of the memory slot into which you want
to install the memory module.
Figure 31. Opening the retaining clips
6. Position the new memory module over the memory slot. Ensure that the notch 1 on the memory module
is aligned with the key 2 in the slot. Push the memory module straight down into the slot until the
retaining clips completely close.
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Figure 32. Installing a memory module
7. Reinstall the PCIe x16 graphics card if you have removed it.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Optical drive
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Note: For some computer models, the optical-drive bay might be installed with an optical drive, a Multi-drive
Conversion Kit, or a Slim Optical Drive Adapter.
To install or replace an optical drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
3. Depending on whether you are installing or replacing an optical drive, do one of the following:
• If you are installing an optical drive, do the following:
a. Remove the metal static shield from the desired drive bay.
b. Locate the optical-drive retainer from the left side of the computer. Push the retainer downwards
to unlock the retainer. Then lift the retainer out of the chassis.
Chapter 9.Hardware removal and installation 109
Figure 33. Removing the optical-drive retainer from the computer
• If you are replacing an optical drive, do the following:
a. Disconnect cables from the rear of the optical drive, press the release button 1, and then slide the
optical drive out of the chassis.
Figure 34. Removing the optical drive
b. Remove the optical drive retainer from the left side of the optical drive.
4. Install the optical drive retainer onto the left side of the new optical drive.
Figure 35. Installing the optical drive retainer
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5. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps
into position.
Figure 36. Installing the optical drive
6. Connect the cables to the rear of the new optical drive.
Figure 37. Connecting the cables to the rear of the new optical drive
7. If you are installing a new optical drive, remove the plastic panel in the front bezel for the desired drive
bay.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Storage drive in the front-access storage enclosure
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can
be hot-swappable, which means that you can install or replace the drive without even turning off your
computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at
the rear of the computer. Store the keys in a secure place.
Chapter 9.Hardware removal and installation 111
The storage drive in the front-access storage enclosure is hot-swappable only when the following
requirements are met:
• The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the
system board. To verify the cable connection, see “Preparing your computer and removing the computer
cover” on page 97 and “Parts on the system board” on page 39 for more information.
• The operating system of your computer does not reside on the storage drive installed in the front-access
storage enclosure.
Attention: If any of the above requirements are not met, do not install or replace the storage drive when the
computer is turned on. Otherwise, data on the storage drive might get damaged.
3.5-inch storage drive
To remove or install a 3.5-inch storage drive, do the following:
1. Before removing an old 3.5-inch storage drive, safely eject the old storage drive from the operating
system first. For more information, see the Windows help system.
2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure
cover.
Figure 38. Opening the front-access storage enclosure cover
3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front-
access storage enclosure.
Figure 39. Removing the bracket from the front-access storage enclosure
4. To remove the 3.5-inch storage drive, flex both sides of the bracket to remove the 3.5-inch storage drive
from the bracket.
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Figure 40. Removing the 3.5-inch storage drive from the bracket
5. To install a new 3.5-inch storage drive, flex both sides of the bracket and align pins 1 on the bracket
with the corresponding holes in the new drive.
Notes:
• Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
• Do not touch the circuit board on the storage drive during operation.
Figure 41. Installing the 3.5-inch storage drive into the bracket
6. Slide the bracket with the new 3.5-inch storage drive into the front-access storage enclosure until it
snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with the
key.
Figure 42. Installing the 3.5-inch storage drive into the front-access storage enclosure
Chapter 9.Hardware removal and installation 113
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
2.5-inch storage drive
To remove or install a 2.5-inch storage drive, do the following:
1. Before removing an old 2.5-inch storage drive, safely eject the old storage drive from the operating
system first. For more information, see the Windows help system.
2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure
cover.
Figure 43. Opening the front-access storage enclosure cover
3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front-
access storage enclosure.
Figure 44. Removing the bracket from the front-access storage enclosure
4. To remove the 2.5-inch storage drive, do the following:
a. Flex both sides of the bracket to remove the 2.5-inch storage drive from the bracket.
Figure 45. Removing the 2.5-inch storage drive from the bracket
b. Lift the tab 1 of the metal bracket and push the metal bracket with force as shown. Then slide the
bracket and remove it from the plastic frame.
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Figure 46. Removing the metal bracket from the plastic frame of the converter
c. Carefully flex both sides of the metal bracket to remove the storage drive from the bracket.
Figure 47. Removing the storage drive from the metal bracket
5. To install a new 2.5-inch storage drive into the front-access storage enclosure, do the following:
a. Carefully flex both sides of the metal bracket and align the four tabs 1 on the metal bracket with the
corresponding holes in the new storage drive.
Note: Ensure that the connectors of the storage drive face toward the tab of the metal bracket.
Figure 48. Installing the 2.5-inch storage drive into the metal bracket
b. Insert the four posts 1 on the metal bracket into the corresponding slots in the plastic frame as
shown.
Chapter 9.Hardware removal and installation 115
Figure 49. Inserting the metal bracket into the plastic frame of the converter
c. Push the metal bracket down until the tab 1 is slightly curved. Then, push the bracket with the
storage drive forward as shown until the tab 1 snaps into position.
Figure 50. Installing the metal bracket into the plastic frame of the converter
d. Flex both sides of the plastic bracket and align pins 1 on the plastic bracket with the corresponding
holes in the plastic frame of the converter.
Notes:
• Ensure that the circuit board faces downward and the connectors face toward the rear of the
bracket.
• Do not touch the circuit board on the storage drive during operation.
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Figure 51. Installing the converter with the 2.5-inch storage drive into the plastic bracket
6. Slide the plastic bracket with the new 2.5-inch storage drive into the front-access storage enclosure until
it snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with
the key.
Figure 52. Installing the bracket with the 2.5-inch storage drive into the front-access storage enclosure
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Device in the Multi-drive Conversion Kit
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
The Multi-drive Conversion Kit (hereafter referred to as kit) might be equipped with either one or both of the
following components:
• Slim optical drive
• Internal storage drive (such as hard disk drive, solid-state drive, or hybrid drive)
Slim optical drive
To install or replace a slim optical drive in the kit, do the following:
Chapter 9.Hardware removal and installation 117
Note: The instructions on how to install or replace a slim optical drive in the kit also applies to the Slim
Optical Drive Adapter.
1. Slide the kit out of the chassis. See “Optical drive” on page 109.
2. If you are replacing an old slim optical drive, do the following:
a. Press the clip through the hole in the top of the kit as shown and push forward the slim optical drive.
Then, slide the slim optical drive out of the kit.
Figure 53. Removing the slim optical drive from the kit
b. Pull the bracket as shown to remove it from the slim optical drive.
Figure 54. Removing the bracket from the slim optical drive
3. Align the three tabs on the bracket with the corresponding holes in the new slim optical and install the
bracket to the new slim optical drive.
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Figure 55. Installing the bracket to the new slim optical drive
4. Insert the new slim optical drive into the kit until you hear a click. The slim optical drive is secured in
place.
Figure 56. Installing the slim optical drive into the kit
3.5-inch internal storage drive
To install or replace a 3.5-inch internal storage drive in the kit, do the following:
1. Slide the kit out of the chassis. See “Optical drive” on page 109.
2. Press the clip as shown to open the rear cover of the kit.
Chapter 9.Hardware removal and installation 119
Figure 57. Opening the kit from the rear
3. If you are replacing an old 3.5-inch internal storage drive, do the following:
a. Press both clips simultaneously toward each other and slide the 3.5-inch internal storage drive out of
the rear of the kit.
Figure 58. Removing the 3.5-inch internal storage drive from the rear
b. Flex both sides of the bracket to remove the 3.5-inch internal storage drive from the bracket. Do not
touch the circuit board 1 on the internal storage drive.
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Figure 59. Flexing both sides of the bracket to remove the 3.5-inch internal storage drive
4. Flex the bracket and align pins 1, 2, 3, and 4 on the bracket with the corresponding holes in the new
3.5-inch internal storage drive. Then install a new 3.5-inch internal storage drive into the bracket. Do not
touch the circuit board 5 on the internal storage drive.
Figure 60. Installing the new 3.5-inch internal storage drive into the bracket
5. Slide the new 3.5-inch internal storage drive into the kit from the rear until the internal storage drive
snaps into position.
Chapter 9.Hardware removal and installation 121
Figure 61. Sliding the new 3.5-inch internal storage drive into the kit
6. Pivot the rear cover of the kit inward until you hear a click. The rear cover is secured in place.
Figure 62. Pivoting the rear cover inward
2.5-inch internal storage drive
To install or replace a 2.5-inch internal storage drive in the kit, do the following:
1. Slide the kit out of the chassis. See “Optical drive” on page 109.
2. Press the clip as shown to open the rear cover of the kit.
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Figure 63. Opening the kit from the rear
3. If you are replacing an old 2.5-inch internal storage drive, do the following:
a. Press both clips simultaneously toward each other and slide the 2.5-inch internal storage drive out of
the rear of the kit.
Figure 64. Removing the 2.5-inch internal storage drive from the rear
b. Flex both sides of the bracket to remove the 2.5-inch internal storage drive from the bracket.
Figure 65. Flexing both sides of the bracket to remove the 2.5-inch internal storage drive
Chapter 9.Hardware removal and installation 123
4. Flex the bracket and align pins 1, 2, 3, and 4 on the bracket with the corresponding holes in the new
2.5-inch internal storage drive. Then install a new 2.5-inch internal storage drive into the bracket. Do not
touch the circuit board 5 on the internal storage drive.
Figure 66. Installing the new 2.5-inch internal storage drive into the bracket
5. Slide the new 2.5-inch internal storage drive into the kit from the rear until the internal storage drive
snaps into position.
Figure 67. Sliding the new 2.5-inch internal storage drive into the kit
6. Pivot the rear cover of the kit inward until you hear a click. The rear cover is secured in place.
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Figure 68. Pivoting the rear cover inward
Replacing a 3.5-inch internal storage drive with a 2.5-inch internal storage drive
To replace a 3.5-inch internal storage drive with a 2.5-inch internal storage drive, do the following:
1. Ensure that the 3.5-inch internal storage drive is removed from the bracket first. See “3.5-inch internal
storage drive” on page 119.
2. Remove three pins 1 and install them into slots 2.
Figure 69. Removing three pins and installing them into new slots
3. Pivot the bracket as shown to release both tabs 1 and 3 from the slots.
Chapter 9.Hardware removal and installation 125
Figure 70. Pivoting the bracket
4. Fold the bracket as shown.
Figure 71. Folding the bracket
5. Insert tabs 1 and 3 into the corresponding slots until you hear a click. Ensure that the tab 2 is secured
in place.
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Figure 72. Inserting tabs 1 and 3 into the corresponding slots
6. Install a 2.5-inch internal storage drive into the bracket. See “2.5-inch internal storage drive” on page
122.
Replacing a 2.5-inch internal storage drive with a 3.5-inch internal storage drive
To replace a 2.5-inch internal storage drive with a 3.5-inch internal storage drive, do the following:
1. Ensure that the 2.5-inch internal storage drive is removed from the bracket. See “2.5-inch internal
storage drive” on page 122.
2. Remove three pins 1 and install them into slots 2.
Figure 73. Removing three pins 1 and installing them into slots 2
3. Release tabs 1, 2, and 3 from the corresponding slots.
Chapter 9.Hardware removal and installation 127
Figure 74. Releasing tabs 1, 2, and 3 from the corresponding slots
4. Unfold the bracket as shown.
Figure 75. Unfolding the bracket
5. Insert tabs 1 and 3 into the corresponding slots. Ensure that the tab 2 is secured in place.
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Figure 76. Inserting tabs 1 and 3 into the corresponding slots
6. Install a 3.5-inch internal storage drive into the bracket. See “3.5-inch internal storage drive” on page
119.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Device in the 5.25-inch flex module
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
This section provides instructions on how to install or replace a device in the 5.25-inch flex module. Installing
and replacing a device in the 5.25-inch flex module involves the following operations:
• “Slim optical drive” on page 129
• “Card reader” on page 132
• “eSATA connector or IEEE 1394 connector” on page 134
Slim optical drive
To remove or install a slim optical drive in the flex module, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Record the cable connections and cable routing. Then, disconnect all cables connected to the flex
module from the system board. See “Parts on the system board” on page 39.
3. Remove the flex module from the front of the computer. See “Optical drive” on page 109.
4. Lift the clip on the rear of the flex module. Then, slide the flex module cover to the rear of the flex module
to remove the cover.
Chapter 9.Hardware removal and installation 129
Figure 77. Removing the flex module cover
5. To remove a slim optical drive, do the following:
a. Press the button as shown to remove the slim optical drive from the flex module.
Figure 78. Removing the slim optical drive from the flex module
b. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical
drive.
Note: The plastic clip and the two screws need to be reused to install a new slim optical drive.
Figure 79. Removing the plastic clip from the slim optical drive
6. To install a slim optical drive, do the following:
a. If no slim optical drive has been installed in the flex module before, press the two metal clips 1 to
remove the plastic clip as shown. Remove the two screws.
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Figure 80. Removing the plastic clip
b. Install the two screws to secure the plastic clip to the rear of the new slim optical drive.
Figure 81. Installing the plastic clip to the slim optical drive
c. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive
snaps into position.
Figure 82. Installing the slim optical drive into the flex module
7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the flex
module cover engage the rails on the flex module. Then, push the cover to the front of the flex module
until it snaps into position.
Chapter 9.Hardware removal and installation 131
Figure 83. Reinstalling the flex module cover
8. Install the flex module into the flex bay. See “Optical drive” on page 109.
9. Refer to the recorded information about the cable connections and routing. Reconnect all cables
connected to the flex module to the system board. See “Parts on the system board” on page 39.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Card reader
To remove or install a card reader in the flex module, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Record the cable connections and cable routing. Then, disconnect all cables connected to the flex
module from the system board. See “Parts on the system board” on page 39.
3. Remove the flex module from the front of the computer. See “Optical drive” on page 109.
4. Lift the clip on the side of the flex module upward. Then, slide the flex module cover to the rear of the
flex module to remove the cover.
Figure 84. Removing the flex module cover
5. If you are removing a card reader, do the following:
a. Pull the clip as shown to remove the card reader with the card reader retaining bracket out of the flex
module.
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Figure 85. Removing the card reader in the flex module
b. Flex the four clips on the sides of the card reader retaining bracket to remove the card reader from
the bracket.
Figure 86. Removing the card reader from the card reader retaining bracket
6. To install a card reader, do the following:
a. To install a new card reader into the card reader retaining bracket, align the four holes in the card
reader with the corresponding studs on the bracket. Then, press the new card reader downward until
it snaps into position.
Figure 87. Installing the card reader into the card reader retaining bracket
b. Note the orientation of the new card reader and route the card reader cable into the cable clip. Hold
the clip on the card reader retaining bracket. Then, insert the new card reader into the card reader
slot in flex module until it snaps into position.
Chapter 9.Hardware removal and installation 133
Figure 88. Installing the card reader in the flex module
7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the flex
module cover engage the rails on the flex module. Then, push the cover to the front of the flex module
until it snaps into position.
Figure 89. Reinstalling the flex module cover
8. Install the flex module into the flex bay. See “Optical drive” on page 109.
9. Refer to the recorded information about the cable connections and routing. Reconnect all cables
connected to the flex module to the system board. For the card reader, connect the card reader cable to
the 9-in-1 card reader connector 39 on the system board. See “Parts on the system board” on page 39.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
eSATA connector or IEEE 1394 connector
To remove or install the eSATA connector or IEEE 1394 connector in the flex module, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Record the cable connections and cable routing. Then, disconnect all cables connected to the flex
module from the system board. See “Parts on the system board” on page 39.
3. Remove the flex module from the front of the computer. See “Optical drive” on page 109.
4. Lift the clip on the side of the flex module upward. Then, slide the flex module cover to the rear of the
flex module to remove the cover.
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Figure 90. Removing the flex module cover
5. Press the two clips toward each other as shown, and then pull the eSATA connector or IEEE 1394
connector out of the flex module.
Figure 91. Removing the eSATA connector or IEEE 1394 connector in the flex module
6. To install the eSATA connector or IEEE 1394 connector, do the following:
a. Note the orientation of the eSATA connector or IEEE 1394 connector and route the cable into the
cable clip.
b. Place the eSATA connector or IEEE 1394 connector into the metal retainer. Then, insert the
connector into the corresponding slot in the flex module as shown.
Chapter 9.Hardware removal and installation 135
Figure 92. Installing the eSATA connector or IEEE 1394 connector in the flex module
7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the flex
module cover engage the rails on the flex module. Then, push the cover to the front of the flex module
until it snaps into position.
Figure 93. Reinstalling the flex module cover
8. Install the flex module into the flex bay.
9. Refer to the recorded information about the cable connections and routing, reconnect all cables
connected to the flex module to the system board. See “Parts on the system board” on page 39. For the
eSATA connector or IEEE 1394 connector, connect the cables to the system board as follows:
• Connect the eSATA connector cable to the eSATA connector on the system board.
• Connect the IEEE 1394 connector cable to the IEEE 1394 adapter.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Battery
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Your computer has a special type of memory that maintains the date, time, and settings for built-in features.
A battery keeps this information active when you turn off the computer.
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The battery normally requires no charging or maintenance throughout its life; however, no battery lasts
forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An
error message is displayed when you turn on the computer.
Refer to the “Lithium coin cell battery notice” in the Safety, Warranty, and Setup Guide for information about
replacing and disposing of the battery.
To replace the battery, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the PCIe card, see “PCIe card” on page 102.
3. Locate the battery. See “Parts on the system board” on page 39.
4. Remove the old battery.
Figure 94. Removing the old battery
5. Install a new battery.
Figure 95. Installing a new battery
6. Install the PCIe card, see “PCIe card” on page 102.
7. Install the computer cover and connect the cables. See “Completing the parts replacement” on page
166.
Note: When the computer is turned on for the first time after replacing the battery, an error message
might be displayed. This is normal after replacing the battery.
8. Turn on the computer and all attached devices.
9. Use the Setup Utility program to set the date, time, and any passwords. See “Using the Setup Utility
program” on page 67.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Chapter 9.Hardware removal and installation 137
Front audio and USB assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To replace the front audio and USB assembly, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
3. Locate the front audio and USB assembly. See “Computer components” on page 33.
4. Note the cable routing and connection. Then, disconnect the front audio and USB assembly cables from
the system board. See “Parts on the system board” on page 39.
5. Remove the screw that secures the front audio and USB assembly. Slide the front audio and USB
assembly to the right as shown to remove it from the chassis.
Figure 96. Removing the front audio and USB assembly
6. Route the cables of the new front audio and USB assembly through the corresponding square hole in
the front of the chassis. Then position the new front audio and USB assembly into the chassis and slide
it to the left as shown. Install the screw to secure the new front audio and USB assembly in place.
Figure 97. Installing the front audio and USB assembly
7. Connect the cables of the new front audio and USB assembly to the front audio connector and the front
USB 3.0 connector on the system board. See “Parts on the system board” on page 39.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
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• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Internal speaker
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Note: The internal speaker is only available on some models.
To replace the internal speaker, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Locate the internal speaker connector on the system board. See “Parts on the system board” on page
39.
3. Disconnect the internal speaker cable from the internal speaker connector on the system board.
4. Push the metal tab 1 on the right side of the internal speaker and slide the internal speaker toward the
right to completely remove it from the chassis.
Figure 98. Removing the old internal speaker
5. Position the new internal speaker into the four metal clips 1 and push the internal speaker toward the
left until it is secured in place.
Chapter 9.Hardware removal and installation 139
Figure 99. Installing the internal speaker
6. Connect the internal speaker cable to the internal speaker connector on the system board. See “Parts
on the system board” on page 39.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Thermal sensor
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To replace the thermal sensor, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
3. Locate the thermal sensor. See “Major FRUs and CRUs” on page 34.
4. Disconnect the thermal sensor cable from the thermal sensor connector on the system board. See
“Parts on the system board” on page 39.
5. From the inner side of the chassis, press the upper retaining clip that secures the plastic holder of the
thermal sensor downward and then push the clip outward to release the clip. Then disengage the plastic
holder from the chassis.
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Figure 100. Removing the thermal sensor
6. Pull the entire thermal sensor out of the chassis.
7. Insert the cable of the new thermal sensor into the lower hole 1 in the chassis. Then align the two tabs
on the plastic holder holding the thermal sensor with the two holes 1 and 2 in the chassis, and push the
plastic holder until it snaps into position.
Figure 101. Installing the thermal sensor
Chapter 9.Hardware removal and installation 141
8. Connect the thermal sensor cable to the thermal sensor connector on the system board. See “Parts on
the system board” on page 39.
9. Reinstall the front bezel. See “Front bezel” on page 98.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Cover presence switch
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To replace the cover presence switch, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Locate the cover presence switch. See “Major FRUs and CRUs” on page 34.
3. Disconnect the cover presence switch cable from the cover presence switch connector on the system
board. See “Parts on the system board” on page 39.
4. Remove the screw that secures the cover presence switch and remove the cover presence switch from
the chassis.
Figure 102. Removing the cover presence switch
5. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned
with the corresponding hole in the chassis. Then install the screw to secure the cover presence switch to
the chassis.
Figure 103. Installing the cover presence switch
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6. Connect the cover presence switch cable to the cover presence switch connector on the system board.
See “Parts on the system board” on page 39.
7. Reinstall the front bezel. See “Front bezel” on page 98.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Power supply assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
CAUTION:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.
DANGER
Disconnect all power cords from electrical outlets before removing the computer cover or any part
that has the above label attached.
DO NOT disassemble components that have the above label attached. There are no serviceable parts inside
these components.
Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present
inside any component that has this label attached. Disassembling of these components might cause fire or
might even result in death. If you suspect a problem with one of these parts, contact a service technician.
To replace the power supply assembly, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Disconnect the power supply assembly cables from the system board and all drives. See “Parts on the
system board” on page 39.
3. Release the power supply assembly cables from the cable clips and ties.
4. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power
supply assembly. Then slide the power supply assembly to the front of the computer and then lift it out
of the chassis.
Chapter 9.Hardware removal and installation 143
Figure 104. Removing the screws for the power supply assembly
5. Ensure that the new power supply assembly is the correct replacement.
6. Install the new power supply assembly into the chassis so that the screw holes in the power supply
assembly align with those in the chassis.
7. Install and tighten the four screws to secure the power supply assembly.
Note: Use only screws provided by Lenovo.
8. Connect the power supply assembly cables to the system board and each of the drives.
9. Secure the power supply assembly cables with the cable clips and ties in the chassis.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Heat sink and fan assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
CAUTION:
Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.
To replace the heat sink and fan assembly, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Lay the computer on its side for easier access to the system board.
3. Locate the heat sink and fan assembly. See “Computer components” on page 33.
4. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system
board. See “Parts on the system board” on page 39.
5. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to
the system board:
a. Partially remove screw 1, then fully remove screw 2, and then fully remove screw 1.
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b. Partially remove screw 3, then fully remove screw 4, and then fully remove screw 3.
Note: Carefully remove the four screws to avoid any possible damage to the system board. The four
screws cannot be removed from the heat sink and fan assembly.
Figure 105. Removing the heat sink and fan assembly
6. Lift the failing heat sink and fan assembly off the system board.
Notes:
• You might have to gently twist the heat sink and fan assembly to free it from the microprocessor.
• Do not touch the thermal grease while handling the heat sink and fan assembly.
7. Position the new heat sink and fan assembly on the system board. Ensure that the four screws are
aligned with the holes in the system board.
Note: Ensure that the heat sink and fan assembly cable is toward the microprocessor fan connector on
the system board.
8. Follow the following sequence to install the four screws to secure the new heat sink and fan assembly.
Do not over-tighten the screws.
a. Partially tighten screw 1, then fully tighten screw 2, and then fully tighten screw 1.
b. Partially tighten screw 3, then fully tighten screw 4, and then fully tighten screw 3.
9. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system
board. See “Parts on the system board” on page 39.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Chapter 9.Hardware removal and installation 145
Microprocessor
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
CAUTION:
The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the
computer and wait several minutes until the computer is cool.
To replace the microprocessor, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Lay the computer on its side for easier access to the system board.
3. Locate the microprocessor. See “Parts on the system board” on page 39.
4. Remove the heat sink and fan assembly. See “Heat sink and fan assembly” on page 144.
Note: Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it
does not get in contact with anything.
5. Lift the small handle 1 and open the retainer 2 to access the microprocessor 3.
Figure 106. Accessing the microprocessor
6. Lift the microprocessor straight up and out of the microprocessor socket.
Notes:
• Your microprocessor and socket might look different from the one illustrated.
• Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom.
• Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be
kept as clean as possible.
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Figure 107. Removing the microprocessor
7. Ensure that the small handle is in the raised position and the microprocessor retainer is fully open.
8. Remove the protective cover that protects the gold contacts of the new microprocessor.
9. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the
notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new
microprocessor straight down into the microprocessor socket.
Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation
indicator. The new microprocessor is in the correct orientation when this indicator points to the beveled
corner 4 of the microprocessor socket.
Figure 108. Installing the microprocessor
10. Close the microprocessor retainer and lock it into position with the small handle. Ensure that the new
microprocessor is securely seated in the socket.
11. Reinstall the heat sink and fan assembly. See “Heat sink and fan assembly” on page 144.
12. Reconnect any cables that were disconnected from the system board.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
Chapter 9.Hardware removal and installation 147
• To complete the replacement, go to “Completing the parts replacement” on page 166.
System board
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
CAUTION:
The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the
computer and wait several minutes until the computer is cool.
To replace the system board, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Lay the computer on its side for easier access to the system board.
3. Remove all memory modules and PCIe cards that are currently installed. See “Memory module” on page
106 and “PCIe card” on page 102.
4. Record the cable routing and cable connections and then disconnect all cables from the system board.
See “Parts on the system board” on page 39.
5. Remove the heat sink and fan assembly. See “Heat sink and fan assembly” on page 144.
6. Remove the eight screws that secure the system board by following the sequence shown in the
following illustration.
Figure 109. Removing the eight screws that secure the system board
7. Slide the system board to the front of the computer and then carefully lift the system board out of the
chassis.
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8. Remove the microprocessor from the failing system board and install it on the new system board. See
“Microprocessor” on page 146.
9. Install the new system board into the chassis by aligning the eight screw holes in the new system board
with the corresponding mounting studs on the chassis. Then, install the eight screws in the sequence as
shown to secure the new system board.
Figure 110. Installing the eight screws to secure the system board
10. Install the heat sink and fan assembly and connect its cable to the new system board. See “Heat sink
and fan assembly” on page 144.
11. Install all memory modules and PCIe cards removed from the failing system board onto the new system
board. See “Memory module” on page 106 and “PCIe card” on page 102.
12. Refer to your record to connect cables to the new system board. You also can refer to “Parts on the
system board” on page 39 to help you locate the connectors on the system board and connect cables.
13. To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
The failing system board must be returned with a microprocessor socket cover to protect the pins during
shipping and handling.
To install the microprocessor socket cover, do the following:
1. After you have removed the microprocessor from the failing system board, close the microprocessor
retainer. Then put the small handle to the locked position to secure the retainer in place.
2. Note the orientation of the socket cover, and install one side of the socket cover into the microprocessor
socket. Carefully press the other side of the socket cover downward until the socket cover snaps into
position.
Note: Your microprocessor socket and cover might look slightly different from the illustration.
Chapter 9.Hardware removal and installation 149
Figure 111. Installing the microprocessor socket cover
3. Carefully check the four corners of the socket cover to ensure that the cover is seated securely.
4. Follow any additional instructions included with the replacement part you received.
Primary hard disk drive
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To replace the primary hard disk drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Locate the primary hard disk drive. See “Computer components” on page 33.
3. Disconnect the signal cable and the power cable from the hard disk drive.
4. Pull the handle to release and remove the hard disk drive from the drive cage.
Figure 112. Removing the primary hard disk drive
5. Flex the sides of the bracket to remove the hard disk drive from the bracket.
6. To install a new hard disk drive into the bracket, flex the bracket and align pin 1, pin 2, pin 3, and pin 4
on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on
the bottom of the hard disk drive.
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Figure 113. Installing the hard disk drive into the bracket
7. Slide the new hard disk drive into the drive cage until it snaps into position.
Figure 114. Installing the primary hard disk drive
8. Connect the signal cable and the power cable to the new hard disk drive.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Secondary hard disk drive
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Note: Your computer comes with a secondary storage drive bay for installing or replacing a secondary 3.5-
inch hard disk drive or a 2.5-inch solid-state drive.
To replace the secondary hard disk drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Locate the secondary hard disk drive. See “Computer components” on page 33.
3. Disconnect the signal cable and the power cable from the hard disk drive.
Chapter 9.Hardware removal and installation 151
4. Pull the handle to release and remove the hard disk drive from the hard-disk-drive cage.
Figure 115. Removing the secondary hard disk drive
5. Flex the sides of the bracket to remove the hard disk drive from the bracket.
6. To install a new hard disk drive into the bracket, flex the bracket and align pin 1, pin 2, pin 3, and pin 4
on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on
the bottom of the hard disk drive.
Figure 116. Installing the hard disk drive into the bracket
7. Slide the new hard disk drive into the drive cage until it snaps into position.
Figure 117. Installing the secondary hard disk drive
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8. Connect the signal cable and the power cable to the new hard disk drive.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Solid-state drive
The solid-state drive is only available on some models.
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Installing the solid-state drive
To install the solid-state drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Install the solid-state drive into the storage converter shipped with the solid-state drive. Then install the
four screws to secure the solid-state drive to the storage converter.
Figure 118. Installing the solid-state drive into the storage converter
3. Remove the 3.5-inch storage drive bracket out of the chassis.
4. To install the storage converter into the 3.5-inch storage drive bracket, flex the bracket and align pin 1,
pin 2, pin 3, and pin 4 on the bracket with the corresponding holes in the storage converter.
Chapter 9.Hardware removal and installation 153
Figure 119. Installing the storage converter together with the solid-state drive into the storage drive bracket
5. Install the storage converter with the bracket into the desired storage drive bay. See “Primary hard disk
drive” on page 150 or “Secondary hard disk drive” on page 151.
6. Connect the signal cable and the power cable to the solid-state drive.
Replacing the solid-state drive
To replace the solid-state drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Locate the desired storage drive bay. See “Internal storage drives” on page 40.
3. Disconnect the signal cable and power cable from the solid-state drive.
4. Remove the storage converter with the solid-state drive from the storage drive bay. See “Primary hard
disk drive” on page 150 or “Secondary hard disk drive” on page 151.
5. Flex the sides of the plastic 3.5-inch storage drive bracket to remove the storage converter from the
bracket.
Figure 120. Removing the storage converter from the 3.5-inch storage drive bracket
6. Remove the four screws that secure the solid-state drive. Then lift the solid-state drive out of the storage
converter.
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Figure 121. Removing the solid-state drive from the storage converter
7. Install a new solid-state drive into the storage converter. Then install the four screws to secure the new
solid-state drive to the storage converter.
Figure 122. Installing the new solid-state drive into the storage converter
8. To install the storage converter into the 3.5-inch storage drive bracket, flex the bracket and align pin 1,
pin 2, pin 3, and pin 4 on the bracket with the corresponding holes in the storage converter.
Chapter 9.Hardware removal and installation 155
Figure 123. Installing the storage converter with the new solid-state drive into the storage drive bracket
9. Install the storage converter with the bracket into the storage drive bay. See “Primary hard disk drive” on
page 150 or “Secondary hard disk drive” on page 151.
10. Connect the signal cable and the power cable to the solid-state drive.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Front fan assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Note: The front fan assembly is only available on some models.
To replace the front fan assembly, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
3. Disconnect the front fan assembly cable from the power fan connector on the system board. See “Parts
on the system board” on page 39.
4. The front fan assembly is attached to the chassis by four rubber mounts. Remove the front fan assembly
by breaking or cutting the rubber mounts and gently pulling the front fan assembly out of the chassis.
Note: The new front fan assembly comes with four new rubber mounts attached.
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Figure 124. Removing the front fan assembly
5. Install the new front fan assembly by aligning the new rubber mounts with the corresponding holes in the
chassis and push the rubber mounts through the holes.
6. Pull the tips of the rubber mounts until the front fan assembly is secured in place.
Figure 125. Installing the front fan assembly
7. Connect the front fan assembly cable to the power fan connector on the system board.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Rear fan assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
To replace the rear fan assembly, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Locate the rear fan assembly. See “Computer components” on page 33.
3. Disconnect the rear fan assembly cable from the system fan connector on the system board. See “Parts
on the system board” on page 39.
4. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly
by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis.
Chapter 9.Hardware removal and installation 157
Note: The new rear fan assembly comes with four new rubber mounts attached.
Figure 126. Removing the rear fan assembly
5. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the
chassis. Push the rubber mounts through the holes.
6. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place.
Figure 127. Installing the rear fan assembly
7. Connect the rear fan assembly cable to the system fan connector on the system board.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Wi-Fi units
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
This section provides instructions on how to replace the Wi-Fi units. The Wi-Fi units include a Wi-Fi adapter
card, a Wi-Fi card module, a front Wi-Fi antenna, and a rear Wi-Fi antenna.
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Replacing the Wi-Fi units involves the following operations:
• “Removing the Wi-Fi units” on page 159
• “Installing the Wi-Fi units” on page 163
Removing the Wi-Fi units
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Front Wi-Fi antenna
To remove the front Wi-Fi antenna, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
3. Locate the Wi-Fi adapter card installed in the PCIe card area. See “Parts on the system board” on page
39.
4. Disconnect the front antenna cable from the Wi-Fi card module.
Figure 128. Disconnecting the front Wi-Fi antenna cable
5. Remove the front antenna and cable out of the chassis.
Figure 129. Removing the front Wi-Fi antenna
Chapter 9.Hardware removal and installation 159
Rear Wi-Fi antenna
To remove the rear Wi-Fi antenna, do the following:
1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Straighten the rear Wi-Fi antenna so that it can be more easily twisted.
3. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the
computer.
Figure 130. Removing the rear Wi-Fi antenna
Wi-Fi adapter card
To remove the Wi-Fi adapter card, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Locate the Wi-Fi adapter card installed in the PCIe card area. See “Parts on the system board” on page
39.
3. If your computer comes with a Wi-Fi card module that supports the Bluetooth function, disconnect the
Bluetooth cable from the Wi-Fi adapter card.
Figure 131. Disconnecting the Bluetooth cable
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4. Remove the rear Wi-Fi antenna. See “Rear Wi-Fi antenna” on page 160.
5. At the rear of the computer, press the release button 1 to open the PCIe card latch 2.
Figure 132. Opening the PCIe card latch
6. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot.
Figure 133. Removing the Wi-Fi adapter card
Note: The card fits tightly into the slot. If necessary, alternately move each side of the card a small
amount until the card is removed from the slot.
Wi-Fi card module
To remove the Wi-Fi card module, do the following:
1. Remove the Wi-Fi adapter card from the computer. See “Wi-Fi adapter card” on page 160.
2. Disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card module.
Chapter 9.Hardware removal and installation 161
Figure 134. Disconnecting the Wi-Fi antenna cables
3. Remove the screw that secures the Wi-Fi card module to the Wi-Fi adapter card.
Figure 135. Removing the screw that secures the Wi-Fi card module
4. Pull the Wi-Fi card module out of the mini PCIe slot.
Figure 136. Removing the Wi-Fi card module
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What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Installing the Wi-Fi units
Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Read this first: Important safety information” on page 1.
Front Wi-Fi antenna
To install the front Wi-Fi antenna, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Remove the front bezel. See “Front bezel” on page 98.
3. Peel off the paper that protects the sticker on the front antenna and remove the plastic cover from the
front antenna cable connector.
Figure 137. Peeling off the paper that protects the sticker and removing the plastic cover
4. Stick the front antenna to the front panel as shown. Then insert the front antenna cable into the hole in
the front panel.
Figure 138. Installing the front Wi-Fi antenna
Chapter 9.Hardware removal and installation 163
5. Connect the front antenna cable to the Wi-Fi card module.
Wi-Fi card module
To install the Wi-Fi card module, do the following:
1. Insert the Wi-Fi card module into the mini PCIe slot.
Figure 139. Installing the Wi-Fi card module
2. Install a screw to secure the Wi-Fi card module to the Wi-Fi adapter card.
Figure 140. Installing a screw to secure the Wi-Fi card module
3. Connect the front and rear antenna cables to the Wi-Fi card module.
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Figure 141. Installing the Wi-Fi antenna cables
Wi-Fi adapter card
To install the Wi-Fi adapter card, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 97.
2. Install the Wi-Fi adapter card into the PCIe x1 card slot on the system board. See “Parts on the system
board” on page 39.
3. If the installed Wi-Fi card module supports the Bluetooth function, connect a Bluetooth cable from the
Bluetooth connector on the Wi-Fi adapter card to the USB 2.0 connector on the system board.
4. Pivot the card latch to the closed position to secure the Wi-Fi adapter card.
Figure 142. Installing the Wi-Fi adapter card
Rear Wi-Fi antenna
To install the rear Wi-Fi antenna, do the following:
1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Install the rear Wi-Fi antenna to the rear Wi-Fi antenna cable connector attached on the rear of the
computer.
3. Adjust the angle of the rear antenna to avoid the risk of breaking the antenna by accident.
Chapter 9.Hardware removal and installation 165
Figure 143. Installing the rear Wi-Fi antenna
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 166.
Completing the parts replacement
Note: After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting
power and operating the computer. This action is important to help prevent unexpected electrical shock and
help ensure the containment of an unexpected fire that could happen under extremely rare conditions.
Depending on the parts you installed or replaced, you might need to confirm the updated information in the
Setup Utility program. Refer to “Using the Setup Utility program” on page 67.
To reinstall the computer cover and reconnect cables to your computer, do the following:
1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left
inside your computer. See “Computer components” on page 33 for the locations of various components
in your computer.
2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of
the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.
3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover
engage the rails on the chassis. Then, push the cover to the front of the computer until it snaps into
position.
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Figure 144. Reinstalling the computer cover
4. Install the screws to secure the computer cover.
5. Place the computer in an upright position.
6. If there is any locking device available, lock the computer cover. See “Locking your computer” on page
61.
7. Reconnect the external cables and power cords to the corresponding connectors on the computer. See
“Hardware locations” on page 29.
8. Update the configuration of your computer if necessary. See “Using the Setup Utility program” on page
67.
9. If a newly installed hardware component does not work correctly, update the device driver. See
“Keeping your computer current” on page 58.
Chapter 9.Hardware removal and installation 167
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Chapter 10. Getting information, help, and service
This chapter provides information about getting help and support from Lenovo.
Information resources
You can use the information in this section to access useful resources relating to your computing needs.
Accessing the user guide in various languages
To access the user guide in various languages, go to:
https://support.lenovo.com
Windows help system
The Windows help system provides you with detailed information about using the Windows operating
system.
To access the Windows help system, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Help and Support. You can choose to use the online or offline help at the
bottom of the screen.
• For Windows 10: Click Get Help.
Note: Using online help for Windows 7 or the help for Windows 10 requires an active Internet connection.
Safety and warranty
The Safety, Warranty, and Setup Guide provided with your computer contains important safety information,
product warranty terms, initial setup procedure, and legal notices. Ensure that you read and understand all
safety information in the Safety, Warranty, and Setup Guide before using your computer.
In addition, read and understand Chapter 1 “Read this first: Important safety information” on page 1 before
using your computer. This preface provides additional safety information that applies to topics and tasks
described in this User Guide.
Lenovo Web site
The Lenovo Web site (https://www.lenovo.com) provides up-to-date information and services to help you buy,
upgrade, and maintain your computer. You also can do the following:
• Shop for desktop and notebook computers, monitors, projectors, upgrades, and accessories for your
computer, and special offers.
• Purchase additional services, such as support for hardware, operating systems, programs, network setup
and configuration, and custom installations.
• Purchase upgrades and extended hardware repair services.
• Access troubleshooting and support information for your computer model and other supported products.
• Find a Service Provider located near you.
© Copyright Lenovo 2017, 2018 169
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
https://support.lenovo.com
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
• Lenovo Support phone numbers
Frequently asked questions
For the answers to frequently asked questions about your computer, go to:
http://www.lenovo.com/support/faq
Help and service
This section provides information about obtaining help and service.
Calling for service
During the warranty period, you can get help and information by telephone through the Customer Support
Center. For the warranty period of your computer, go to https://www.lenovo.com/warranty-status. For a list of
Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
The following services are available during the warranty period:
• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
• Engineering Change management - There might be changes that are required after a product has been
sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware
available.
These items are not covered by the warranty:
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts
• Identification of software problem sources
• Configuration of BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
If possible, be at your computer when you call. Have the following information available:
• Machine type and model
• Serial numbers of your hardware products
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• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
Using other services
You might travel with your computer or relocate it to a country or region where the machine type for your
desktop or notebook computer is sold. In such a situation, your computer might be eligible for International
Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Service will be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site
service) that is provided in the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and restrictions might apply at the
time of service.
To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries or regions where service is available, go to https://support.lenovo.com.
For technical assistance with the installation of or questions related to Service Packs for your preinstalled
Microsoft Windows product, go to https://support.microsoft.com. You also can contact the Lenovo Customer
Support Center for help. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services. Examples of these additional
services include:
• Support for hardware, operating systems, and programs
• Network setup and configuration services
• Upgraded or extended hardware repair services
• Custom installation services
Service availability and service name might vary by country or region. For more information about these
services, go to the Lenovo Web site at:
https://www.lenovo.com
Chapter 10.Getting information, help, and service 171
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Appendix A. System memory speed
The Intel Xeon®, Intel Core™, and Intel Pentium® microprocessor families compatible with this ThinkStation
computer feature an integrated memory controller. The memory controller provides the microprocessor with
direct access to the system memory. Therefore, the system memory speed will be determined by the
memory module type, frequency, size (capacity), the number of memory modules installed, and the
microprocessor model.
Refer to the following information about the system memory modules:
• Memory module type: DDR4 UDIMM
• Memory module operating voltage: 1.2 V
• Memory module frequency: 2400 MT/s
• Microprocessor model:
– Intel Xeon:
– For models with the Windows 10 operating system: E3-1280 v6, E3-1275 v6, E3-1270 v6, E3-1245
v6, E3-1240 v6, E3-1230 v6, E3-1225 v6, E3-1220 v6
– For models with the Window 7 operating system: E3-1245 v5, E3-1240 v5, E3-1230 v5, E3-1225 v5,
E3-1220 v5
– Intel Pentium (for models with the Windows 10 operating system): G4560
– Intel Core:
– For models with the Windows 10 operating system: i7-7700K, i7-7700, i5-7600, i5-7500, i5-7400, i3-
7300, i3-7100
– For models with the Windows 7 operating system: i7-6700, i5-6500, i5-6400, i3-6100
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Appendix B. Supplemental information about the Ubuntu
operating system
In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled
Ubuntu® operating system.
If the Ubuntu operating system is available on your computer, read the following information before you use
the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled
applications in this documentation.
Accessing the Lenovo Limited Warranty
This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited
Warranty at:
https://www.lenovo.com/warranty/llw_02
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:
/usr/share/doc/lenovo-doc
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office
or reseller to obtain a printed version of the LLW.
Accessing the Ubuntu help system
The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the
help system from the Unity, move your pointer to the Launch bar, and then click the Help icon. If you cannot
find the Help icon from the Launch bar, click the Search icon, and type Help to search it.
To learn more about the Ubuntu operating system, go to:
https://www.ubuntu.com
Getting support information
If you need help, service, technical assistance, or more information about the Ubuntu operating system or
other applications, contact the provider of the Ubuntu operating system or the provider of the application. If
you need the service and support for hardware components shipped with your computer, contact Lenovo.
For more information about how to contact Lenovo, refer to the User Guide and Safety, Warranty, and Setup
Guide.
To access the latest User Guide and Safety, Warranty, and Setup Guide, go to:
https://support.lenovo.com
Note: For information about configuring RAID in the Linux® environment, contact your Linux software
provider.
© Copyright Lenovo 2017, 2018 175
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Appendix C. Regulatory information
The latest compliance information is available at:
https://www.lenovo.com/compliance
Export classification notice
This product is subject to the United States Export Administration Regulations (EAR) and has an Export
Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
Electronic emissions notices
Federal Communications Commission Declaration of Conformity
The following information refers to Lenovo personal computer machine types 30BG, 30BH, and 30BR.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than specified or
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
Phone Number: 919-294-5900
Industry Canada Class B emission compliance statement
CAN ICES-3(B)/NMB-3(B)
© Copyright Lenovo 2017, 2018 177
European Union conformity
EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia
EMC Directive Statement: This product is in conformity with the protection requirements of EU Council
EMC Directive 2014/30/EU on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
This product has been tested and found to comply with the limits for Class B equipment according to
European Standards harmonized in the Directives in compliance. The Class B requirements for equipment
are intended to offer adequate protection to broadcast services within residential environments.
Radio Equipment Directive Statement: This product is in conformity with all the requirements and essential
norms that apply to EU Council Radio Equipment Directive 2014/53/EU on the approximation of the laws of
the Member States relating to radio equipment. The full text of the system EU declaration of conformity and
the EU wireless module declarations are available at following Internet addresses: http://www.lenovo.com/eu-
doc-workstations
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the installation of option cards from other
manufacturers.
German Class B compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der Klasse B der Norm gemäß Richtlinie.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EMV EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von
Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
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Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse B.
Korean wireless-radio compliance information
Japan VCCI Class B compliance statement
Japan compliance statement for products which connect to the power mains with rated current less
than or equal to 20 A per phase
Japan notice for ac power cord
The ac power cord shipped with your product can be used only for this specific product. Do not use the ac
power cord for other devices.
Lenovo product service information for Taiwan
Keyboard and mouse compliance statement for Taiwan
Eurasian compliance mark
Brazil audio notice
Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
Mexico wireless-radio compliance information
Advertencia: En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
Appendix C. Regulatory information 179
Additional regulatory information
For additional regulatory information, refer to the Regulatory Notice shipped with your computer. Depending
on the configuration of your computer and the country or region where the computer was purchased, you
might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo
Support Web site in electronic format. To access electronic copies of the documentation, go to https://
support.lenovo.com.
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Appendix D. WEEE and recycling information of countries and
regions
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers various programs and services to assist equipment owners in
recycling their IT products. The latest environmental information is available at:
https://www.lenovo.com/ecodeclaration
Important WEEE information
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for
example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in
accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These
regulations determine the framework for the return and recycling of used appliances as applicable within
each geography. This label is applied to various products to indicate that the product is not to be thrown
away, but rather put in the established collection systems for reclaiming these end of life products.
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life
EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle,
and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health
due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain
parts and components, which at end-of-life might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of
sale or any distributor that sells electrical and electronic equipment of the same nature and function as the
used EEE or WEEE.
For additional WEEE information, go to:
https://www.lenovo.com/recycling
WEEE information for Hungary
Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations
under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
Recycling information for Japan
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of
the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Computers and monitors are categorized as industrial waste and should be properly disposed of by an
© Copyright Lenovo 2017, 2018 181
industrial waste disposal contractor certified by a local government. In accordance with the Law for
Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,
visit the Lenovo Web site at https://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of
Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the
manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used
computers sold after October 1, 2003. For details, visit the Lenovo Web site at https://www.lenovo.com/
recycling/japan.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Disposing of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer
clock while the computer is off or disconnected from the main power source. If you need to replace it with a
new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused
lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal
operator, and follow their instructions. Disposal of a lithium battery must comply with local ordinances and
regulations.
Recycling information for Brazil
Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de
acordo com a legislação local.
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um
produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:
reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções
para o correto descarte do seu produto Lenovo.
Battery recycling information for Taiwan
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Battery recycling information for the European Union
Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the
framework for the return and recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown
away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate
that they are to be collected separately and recycled at end of life. The label on the battery may also include
a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).
Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal
waste, but use the collection framework available to customers for the return, recycling, and treatment of
batteries and accumulators. Customer participation is important to minimize any potential effects of batteries
and accumulators on the environment and human health due to the potential presence of hazardous
substances.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection
facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries
and accumulators for separate collection.
Disposing of lithium batteries and battery packs from Lenovo products
A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the
battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or
contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your
place of purchase or a waste-disposal operator, and follow their instructions.
Disposing of battery packs from Lenovo products
Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can
find details on the battery pack in the product documentation. If you need to dispose of a battery pack,
insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for
your product.
For proper collection and treatment, go to:
https://www.lenovo.com/environment
Appendix D. WEEE and recycling information of countries and regions 183
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Appendix E. Restriction of Hazardous Substances (RoHS)
Directive of countries and regions
The latest environmental information is available at:
https://www.lenovo.com/ecodeclaration
European Union RoHS
This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive
2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic
equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo worldwide compliance on RoHS, go to:
https://www.lenovo.com/rohs-communication
China RoHS
Turkish RoHS
The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use
of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE).
© Copyright Lenovo 2017, 2018 185
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management) Rules.
Taiwan RoHS
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Appendix F. ENERGY STAR model information
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of
Energy aimed at saving money and protecting the environment through energy efficient products and
practices.
Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Some
models of the following machine types have been designed and tested to conform to the ENERGY STAR
program requirement for computers at the time of manufacture: 30BG, 30BH, and 30BR. For more
information about ENERGY STAR ratings for Lenovo computers, go to:
http://www.lenovo.com
By using ENERGY STAR compliant products and taking advantage of the power-management features of
your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to
potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.
For more information about ENERGY STAR, go to:
http://www.energystar.gov
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To
help in this endeavor, set the following power-management features to take effect when your computer has
been inactive for a specified duration:
Table 2. ENERGY STAR power-management features
Windows 7 or Windows 10 operating system
Power plan: Default
• Turn off the display: After 10 minutes
• Put the computer to sleep: After 25 minutes
• Advanced power settings:
– Turn off hard disk drives: After 20 minutes
– Hibernate: Never
To awaken your computer from a Sleep mode, press any key on your keyboard.
To change power settings, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel.
• For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Power Options.
© Copyright Lenovo 2017, 2018 187
4. Follow the instructions on the screen.
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Appendix G. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the products and/or the programs described in this publication at any
time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
© Copyright Lenovo 2017, 2018 189
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Appendix H. Trademarks
LENOVO, LENOVO logo, THINKSTATION, THINKSTATION logo, and ThinkVantage are trademarks of
Lenovo.
Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
Intel, Thunderbolt, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.
Linux is a registered trademark of Linus Torvalds.
DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association.
Ubuntu is a registered trademark of Canonical Ltd.
USB-C is a trademark of USB Implementers Forum.
Other company, product, or service names may be trademarks or service marks of others.
© Copyright Lenovo 2017, 2018 191
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