Table of Contents
- Read this first: Important safety information
- Before using this manual
- Service and upgrades
- Static electricity prevention
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- External devices
- Heat and product ventilation
- Computer placement notices
- Operating environment
- Laser compliance statement
- Hazardous energy statement
- Lithium coin-cell battery notice
- Using earphones, headphones, or a headset
- Cleaning and maintenance
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Tips on using the computer
- Viewing and changing security settings in the Setup Utility program
- Using passwords and Windows accounts
- Using the cover presence switch
- Using firewalls
- Protecting data against viruses
- Using the Smart USB Protection function
- Computrace Agent software embedded in firmware
- Trusted Platform Module (TPM)
- Chapter 5. Advanced configuration
- Using the Setup Utility program
- Starting the Setup Utility program
- Changing the display language of the Setup Utility program
- Enabling or disabling a device
- Enabling or disabling the automatic power-on of your computer
- Enabling or disabling the ErP LPS compliance mode
- Switching between better acoustic and better thermal performance
- Enabling or disabling the system to record thermal alert logs
- Enabling or disabling the configuration change detection
- Changing the BIOS settings before installing a new operating system
- Using BIOS passwords
- Selecting a startup device
- Exiting the Setup Utility program
- Updating and recovering the BIOS
- Using the Setup Utility program
- Chapter 6. Troubleshooting, diagnostics, and recovery
- Chapter 7. Hardware removal and installation
- Chapter 8. Getting information, help, and service
- Appendix A. System memory speed
- Appendix B. Supplemental information about the Ubuntu operating system
- Appendix C. Regulatory information
- Appendix D. WEEE and recycling information of countries and regions
- Appendix E. Restriction of Hazardous Substances (RoHS) Directive of countries and regions
- Appendix F. ENERGY STAR model information
- Appendix G. Notices
- Appendix H. Trademarks
Lenovo P330 User Manual
Displayed below is the user manual for P330 by Lenovo which is a product in the PCs/Workstations category. This manual has pages.
Related Manuals
P330 Tiny User Guide
Machine Types: 30CE, 30CF, 30CG, 30D5, 30D6, and 30D7
Note: Before using this information and the product it supports, be sure to read and understand the “Read
this first: Important safety information” on page iii and Appendix G “Notices” on page 103.
First Edition (July 2018)
© Copyright Lenovo 2018.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents
Read this first: Important safety
information . . . . . . . . . . . . . . . . iii
Before using this manual . . . . . . . . . . . . iii
Service and upgrades . . . . . . . . . . . . . iii
Static electricity prevention . . . . . . . . . . . iv
Power cords and power adapters . . . . . . . . . iv
Extension cords and related devices. . . . . . . . v
Plugs and outlets . . . . . . . . . . . . . . . v
External devices . . . . . . . . . . . . . . . v
Heat and product ventilation . . . . . . . . . . . v
Computer placement notices . . . . . . . . . . vi
Operating environment . . . . . . . . . . . . . vi
Laser compliance statement . . . . . . . . . . . vii
Hazardous energy statement . . . . . . . . . . vii
Lithium coin-cell battery notice . . . . . . . . . . vii
Using earphones, headphones, or a headset . . . viii
Cleaning and maintenance . . . . . . . . . . . ix
Chapter 1. Product overview . . . . . . 1
Hardware locations . . . . . . . . . . . . . . 1
Front view . . . . . . . . . . . . . . . . 1
Rear view . . . . . . . . . . . . . . . . 2
Parts on the system board . . . . . . . . . . 4
Machine type and model label . . . . . . . . 6
Computer features. . . . . . . . . . . . . . . 6
Computer specifications . . . . . . . . . . . . 9
Programs . . . . . . . . . . . . . . . . . . 9
Accessing a program on your computer . . . . 9
An introduction to Lenovo programs . . . . . 10
Chapter 2. Using your computer . . . 11
Registering your computer . . . . . . . . . . 11
Setting the computer volume . . . . . . . . . 11
Using a disc . . . . . . . . . . . . . . . . 11
Guidelines about using the optical drive . . . 11
Handling and storing a disc . . . . . . . . 11
Playing and removing a disc . . . . . . . . 12
Recording a disc . . . . . . . . . . . . 12
Connecting to a network . . . . . . . . . . . 13
Chapter 3. You and your computer . . 15
Arranging your workspace . . . . . . . . . . 15
Glare and lighting . . . . . . . . . . . . 15
Air circulation . . . . . . . . . . . . . . 15
Electrical outlet locations and cable lengths . . 15
Comfort . . . . . . . . . . . . . . . . 15
Accessibility information . . . . . . . . . . . 16
Cleaning your computer . . . . . . . . . . . 19
Maintenance . . . . . . . . . . . . . . . . 19
Basic maintenance tips . . . . . . . . . . 19
Good maintenance practices . . . . . . . . 19
Keeping your computer current . . . . . . . 20
Moving your computer . . . . . . . . . . . . 20
Chapter 4. Security . . . . . . . . . . 21
Tips on using the computer . . . . . . . . . . 21
Attaching a Kensington-style cable lock . . . 21
Installing the computer into the TIO monitor . . 21
Viewing and changing security settings in the
Setup Utility program . . . . . . . . . . . . 22
Using passwords and Windows accounts . . . . 22
Using the cover presence switch . . . . . . . . 22
Using firewalls . . . . . . . . . . . . . . . 22
Protecting data against viruses . . . . . . . . . 23
Using the Smart USB Protection function . . . . . 23
Computrace Agent software embedded in
firmware. . . . . . . . . . . . . . . . . . 23
Trusted Platform Module (TPM). . . . . . . . . 23
Chapter 5. Advanced
configuration . . . . . . . . . . . . . . 25
Using the Setup Utility program . . . . . . . . 25
Starting the Setup Utility program . . . . . . 25
Changing the display language of the Setup
Utility program . . . . . . . . . . . . . 25
Enabling or disabling a device . . . . . . . 25
Enabling or disabling the automatic power-on
of your computer . . . . . . . . . . . . 26
Enabling or disabling the ErP LPS compliance
mode . . . . . . . . . . . . . . . . . 26
Switching between better acoustic and better
thermal performance . . . . . . . . . . . 26
Enabling or disabling the system to record
thermal alert logs . . . . . . . . . . . . 27
Enabling or disabling the configuration change
detection . . . . . . . . . . . . . . . 27
Changing the BIOS settings before installing a
new operating system . . . . . . . . . . 27
Using BIOS passwords . . . . . . . . . . 28
Selecting a startup device . . . . . . . . . 29
Exiting the Setup Utility program . . . . . . 30
Updating and recovering the BIOS . . . . . . . 30
Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . . . 33
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . 33
© Copyright Lenovo 2018 i
Startup problems . . . . . . . . . . . . 33
Audio problems . . . . . . . . . . . . . 34
CD or DVD problems . . . . . . . . . . . 35
Intermittent problems. . . . . . . . . . . 36
Storage drive problems . . . . . . . . . . 36
Ethernet LAN problems . . . . . . . . . . 36
Wireless LAN problem . . . . . . . . . . 37
Bluetooth problems . . . . . . . . . . . 38
Performance problems . . . . . . . . . . 38
Serial connector problem . . . . . . . . . 39
USB device problems . . . . . . . . . . 40
Software and driver problems . . . . . . . 40
Diagnosing problems . . . . . . . . . . . . 41
Recovery information . . . . . . . . . . . . 41
Chapter 7. Hardware removal and
installation . . . . . . . . . . . . . . . 43
Handling static-sensitive devices . . . . . . . . 43
Customer Replaceable Units. . . . . . . . . . 43
Removing and installing hardware . . . . . . . 44
Keyboard or wireless keyboard . . . . . . . 44
Mouse or wireless mouse . . . . . . . . . 45
Power adapter . . . . . . . . . . . . . 50
Vertical stand . . . . . . . . . . . . . . 52
VESA mount bracket . . . . . . . . . . . 54
External optical drive . . . . . . . . . . . 54
Power adapter bracket . . . . . . . . . . 56
Computer cover . . . . . . . . . . . . . 57
Storage drive . . . . . . . . . . . . . . 58
Internal speaker . . . . . . . . . . . . . 62
Graphics card. . . . . . . . . . . . . . 63
System fan . . . . . . . . . . . . . . . 66
Coin-cell battery. . . . . . . . . . . . . 67
Wi-Fi card . . . . . . . . . . . . . . . 69
Bottom cover . . . . . . . . . . . . . . 74
Memory module . . . . . . . . . . . . . 75
M.2 storage drive . . . . . . . . . . . . 77
Completing the parts replacement . . . . . . . 79
Chapter 8. Getting information, help,
and service . . . . . . . . . . . . . . . 83
Information resources . . . . . . . . . . . . 83
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 83
Windows help system . . . . . . . . . . 83
Safety and warranty . . . . . . . . . . . 83
Lenovo Web site. . . . . . . . . . . . . 83
Lenovo Support Web site . . . . . . . . . 83
Help and service . . . . . . . . . . . . . . 84
Calling for service . . . . . . . . . . . . 84
Using other services . . . . . . . . . . . 84
Purchasing additional services . . . . . . . 85
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 87
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 89
Appendix C. Regulatory
information . . . . . . . . . . . . . . . 91
Export classification notice . . . . . . . . . . 91
Electronic emissions notices . . . . . . . . . . 91
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 91
Eurasian compliance mark . . . . . . . . . . 93
Brazil audio notice . . . . . . . . . . . . . . 93
Mexico wireless-radio compliance information. . . 93
Additional regulatory information . . . . . . . . 94
Appendix D. WEEE and recycling
information of countries and
regions . . . . . . . . . . . . . . . . . 95
Important WEEE information. . . . . . . . . . 95
Recycling information for Japan . . . . . . . . 95
Recycling information for Brazil. . . . . . . . . 96
Battery recycling information for Taiwan . . . . . 96
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 97
Appendix E. Restriction of
Hazardous Substances (RoHS) Directive
of countries and regions . . . . . . . . 99
Appendix F. ENERGY STAR model
information . . . . . . . . . . . . . . . 101
Appendix G. Notices. . . . . . . . . . 103
Appendix H. Trademarks . . . . . . . 105
ii P330 Tiny User Guide
Read this first: Important safety information
This chapter contains the safety information that you must be familiar with.
Before using this manual
CAUTION:
Before using this manual, be sure to read and understand all the related safety information for this
product. Refer to the information in this section and the safety information in the Safety and Warranty
Guide that you received with this product. Reading and understanding this safety information reduces
the risk of personal injury and damage to your product.
If you no longer have a copy of the Safety and Warranty Guide, you can obtain a Portable Document Format
(PDF) version from the Lenovo Support Web site at https://support.lenovo.com. The Lenovo Support Web site
also provides the Safety and Warranty Guide and this User Guide in additional languages.
Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or
your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred
to as options. Replacement parts approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
customers to install options or replace CRUs. You must closely follow all instructions when installing or
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a
product are zero. Before you remove the covers from a product equipped with a power cord, always ensure
that the power is turned off and that the product is unplugged from any power source. For more information
about CRUs, refer to Chapter 7 “Hardware removal and installation” on page 43. If you have any questions or
concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety.
CAUTION:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.
CAUTION:
Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.
CAUTION:
After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting
power and operating the computer. This action is important to help prevent unexpected electrical
shock and help ensure the containment of an unexpected fire that could happen under extremely rare
conditions.
CAUTION:
© Copyright Lenovo 2018 iii
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an
injury, seek medical care immediately.
Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer components and options.
Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not
open the static-protective package containing the part until the instructions direct you to install it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions
to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the
edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective package containing the part
to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part
without setting it down. When this is not possible, place the static-protective packaging on a smooth, level
surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac
power cord for other devices.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For
other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that
can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power
adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short
circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can
eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such
as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
iv P330 Tiny User Guide
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips
are used, the load should not exceed the power strip input rating. Consult an electrician for more information
if you have questions about power loads, power requirements, and input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged
or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of
electricity. Otherwise, unstable voltage might damage your computer, data, or connected devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet.
This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If
you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace
the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system
load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if
you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the
equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.
External devices
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) cables while
the computer power is on; otherwise, you might damage your computer. To avoid possible damage to
connected devices, wait at least five seconds after the computer is shut down to disconnect external
devices.
Heat and product ventilation
Computers, power adapters, and many accessories can generate heat when turned on and when batteries
are charging. Always follow these basic precautions:
• Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your
body for an extended period when the products are functioning or when the battery is charging. Your
computer, power adapter, and many accessories produce some heat during normal operation. Extended
contact with the body could cause discomfort or, potentially, a skin burn.
© Copyright Lenovo 2018 v
• Do not charge the battery or operate your computer, power adapter, or accessories near flammable
materials or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these features.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting
your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then
remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then
examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents,
and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating
your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic
area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions with
your desktop computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for
computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
• Do not install air filtration devices. They may interfere with proper cooling.
Computer placement notices
Inappropriate computer placement might cause harm to children.
• Place the computer on a sturdy piece of low-rise furniture or furniture that has been anchored.
• Do not place the computer at the edge of the furniture.
• Keep the computer cables out of the reach of children.
• Some items, such as toys, might attract children. Keep such items away from the computer.
Supervise children in rooms where the above safety instructions cannot be fully implemented.
Operating environment
The optimal environment in which to use your computer is 10°C–35°C (50°F–95°F) with humidity ranging
between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F),
allow the cold computer to rise slowly to an optimal operating temperature of 10°C–35°C (50°F–95°F) before
use. This process could take two hours in extreme conditions. Failure to allow your computer to rise to an
optimal operating temperature before use could result in irreparable damage to your computer.
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and
microwave oven away from your computer because the strong magnetic fields generated by these
appliances can damage the monitor and data on the storage drive.
vi P330 Tiny User Guide
Do not place any beverages on top of or beside the computer or other connected devices. If liquid is spilled
on or in the computer or a connected device, a short circuit or other damage might occur.
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.
Laser compliance statement
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Hazardous energy statement
DANGER
Disconnect all power cords from electrical outlets before removing the computer cover or any part
that has the above label attached.
DO NOT disassemble components that have the above label attached. There are no serviceable parts inside
these components.
Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present
inside any component that has this label attached. Disassembling of these components might cause fire or
might even result in death. If you suspect a problem with one of these parts, contact a service technician.
Lithium coin-cell battery notice
DANGER
Danger of explosion if battery is incorrectly replaced.
© Copyright Lenovo 2018 vii
When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended
by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed
of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and
might even result in death.
Keep batteries away from children. If the lithium coin-cell battery is swallowed or placed inside any part of
the body, seek medical care immediately.
Do not:
• Throw or immerse into water
• Heat to more than 100 °C (212°F).
• Repair or disassemble
• Leave in an extremely low air pressure environment
• Leave in an extremely high-temperature environment
• Crush, puncture, cut, or incinerate
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
Perchlorate Material - special handling may apply, see https://www.dtsc.ca.gov/hazardouswaste/
perchlorate/.
Using earphones, headphones, or a headset
• If your computer has both a headphone connector and an audio line-out connector, always use the
headphone connector for earphones, headphones, or a headset. However, the headphone connector
does not support the microphone of the headset.
• If your computer has both a headset connector and an audio line-out connector, always use the headset
connector for earphones, headphones, or a headset.
CAUTION:
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of
the equalizer to maximum increases the earphone and headphone output voltage and the sound
pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7
Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-
2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of
the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If
different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to
excessive sound pressure levels.
viii P330 Tiny User Guide
Cleaning and maintenance
Keep your computer and workspace clean. Shut down the computer and then disconnect the power cord
before cleaning the computer. Do not spray any liquid detergent directly on the computer or use any
detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then
wipe the computer surfaces.
© Copyright Lenovo 2018 ix
xP330 Tiny User Guide
Chapter 1. Product overview
This chapter provides basic information to help you get familiar with your computer.
Hardware locations
This section provides information about the locations of your computer hardware.
Front view
Note: The computer hardware might look slightly different from the illustration.
Figure 1. Front connectors, controls, and indicators
1 Power indicator 2 Power button
3 Storage drive status indicator 4 Microphone connector
5 Headset connector 6 Type-C USB 3.0 connector
7 Always On USB 3.0 connector 8 Illuminated red dot
© Copyright Lenovo 2018 1
1 Power indicator
When the power indicator is on, the computer is turned on.
2 Power button
Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the
computer by pressing and holding the power button for four or more seconds.
3 Storage drive status indicator
This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives).
On: The storage drives are active and data is being transferred.
Off (when the computer is powered on): No data is being transferred or the storage drives are not in use.
4 Microphone connector
Use this connector to attach a microphone to your computer when you want to record sound or if you use
speech-recognition software.
5 Headset connector
Use this connector to attach a headset to your computer.
6 Type-C USB 3.0 connector
Used to connect a USB-compatible device, such as a USB keyboard, mouse, scanner, printer, or personal
digital assistant (PDA). For optimal data transfer, connect a USB 3.0 device to a USB 3.0 connector instead
of a USB 2.0 connector.
7 Always On USB 3.0 connector
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer. With the power cord connected, you can charge the connected USB device even when the computer
is in hibernation mode or turned off.
8 Illuminated red dot
This indicator is on when the computer is on.
Rear view
Note: The computer hardware might look slightly different from the illustration.
2P330 Tiny User Guide
Figure 2. Rear view
1 Mini DisplayPort® connectors (4) 2 Security-lock slot
3 Wi-Fi antenna slot 4 Ethernet connector
5 USB 3.1 connectors Gen 2 (2) 6 USB 3.0 connector
7 HDMI-out connector 8 USB 3.0 connector
9 DisplayPort® connector 10 Power-cord connector
1 Mini DisplayPort connectors (4)
Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible
devices. The Mini DisplayPort connector is a miniaturized version of a DisplayPort connector.
2 Security-lock slot
Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information,
see “Attaching a Kensington-style cable lock” on page 21.
3 Wi-Fi antenna slot
Used to install the rear Wi-Fi antenna cable connector that is available only on some models. The rear Wi-Fi
antenna is installed on the rear Wi-Fi antenna cable connector.
4 Ethernet connector
Chapter 1.Product overview 3
Connect an Ethernet cable for a local area network (LAN).
Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use a
Category 5 Ethernet cable.
5 USB 3.1 connectors Gen 2 (2)
With greater data transfer rate and faster charging speed, the USB 3.1 connector Gen 2 is used to connect
USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.
6 USB 3.0 connector
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.
Note: The USB 3.0 connector supports the smart power on feature that enables you to turn on the computer
or wake it up from hibernation mode by pressing Alt+P on the keyboard. You can enable or disable the smart
power on feature from the Setup Utility program.
7 HDMI-out connector
Used to send video and audio signals from your computer to another audio or video device, such as a high
performance monitor.
8 USB 3.0 connector
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.
9 DisplayPort connector
Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible
devices.
10 Power-cord connector
Connect the power cord to your computer for power supply.
Parts on the system board
Note: See “Front view” on page 1 or “Rear view” on page 2 for additional component descriptions.
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Figure 3. System board part locations
1 Clear CMOS (Complementary Metal Oxide
Semiconductor) / Recovery jumper
2 Thunderbolt connector
3 Board to board connector 4 DC connector
5 Microprocessor 6 Coin-cell battery
7 Internal-speaker or advanced-speaker connector 8 System fan connector
Chapter 1.Product overview 5
9 Storage drive slot 10 M.2 Wi-Fi card slot
11 PCI Express card slot 12 Serial connector
13 Memory slot 1 (DIMM 1) 14 Memory slot 2 (DIMM 2)
15 M.2 storage drive slot 2 16 M.2 storage drive slot 1
Machine type and model label
The machine type and model label identifies your computer. When you contact Lenovo for help, the machine
type and model information helps support technicians to identify your computer and provide faster service.
The machine type and model label is attached on the top of your computer as shown.
Note: The computer hardware might look slightly different from the illustration.
Figure 4. Machine type and model label
Computer features
For your specific computer model, some features might vary or not apply.
Information about your computer
• To view basic information (such as microprocessor and memory information) about your computer, do the
following:
1. Click the Start button to open the Start menu.
2. Click Settings ➙ System ➙ About.
• To view detailed information about the devices (such as the optical drive and network adapters) on your
computer, do the following:
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager.
3. Locate and double-click your device in Device Manager to view device properties. Type the
administrator password or provide confirmation if prompted.
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Memory
Up to two double data rate 4 (DDR4) error correction code (ECC) small outline dual inline memory modules
(SODIMMs).
Storage drives
Your computer supports one or two M.2 solid-state drives.
To view the amount of storage drive space, do the following:
1. Right-click the Start button to open the Start context menu.
2. Click Disk Management and follow the instructions on the screen.
Video features
PCIe card slot on the system board for a discrete graphics card
Audio features
The integrated audio card supports the following connectors and devices on your computer:
• Advanced speaker (available on some models)
• Headset connector
• Internal speaker (available on some models)
• Microphone connectors
Input/Output (I/O) features
• Audio connectors (microphone connector and headset connector)
• Display connectors (DisplayPort connector and Mini DisplayPort connectors)
• Ethernet connector
• HDMI-out connector
• Serial connector
• Type-C USB connector
• USB connector (including one always on USB connector)
Expansion
• External optical drive box (available on some models)
• M.2 solid-state drive slots
• Memory slots
• PCIe graphics card slot
Power supply
Your computer comes with one of the following power supplies:
• 135-watt automatic voltage-sensing power supply
Wireless features
Depending on your computer model, the following wireless features are supported:
• Wireless LAN (available on some models)
• Bluetooth (available on some models)
Chapter 1.Product overview 7
System management features
• Ability to store power-on self-test (POST) hardware test results
• Desktop Management Interface (DMI)
Desktop Management Interface provides a common path for users to access information about all
aspects of a computer. The information includes the processor type, installation date, attached printers
and other peripherals, power sources, and maintenance history.
• ErP LPS compliance mode
The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the
consumption of electricity when your computer is in sleep or off mode. For more information, see
“Enabling or disabling the ErP LPS compliance mode” on page 26.
• Intel® Standard Manageability (ISM)
Intel Standard Manageability builds certain functionalities into computer hardware and firmware.
Therefore, computers are less expensive for businesses and easier to monitor, maintain, update, upgrade,
and repair.
• Intel Active Management Technology (Intel AMT)
With specific Intel platform capabilities and third-party management and security applications, Intel Active
Management Technology enables IT administrators or managed service providers to easily and remotely
discover, repair, and protect their networked computing assets.
• Preboot Execution Environment (PXE)
Preboot Execution Environment enables you to start computers using a network interface. This manner is
independent of starting computers from data storage devices (such as the hard disk drive) or installed
operating systems.
• System Management (SM) basic input/output system (BIOS) and SM software
The SM BIOS specification defines data structures and access methods in a BIOS. Therefore, a user or an
application can store and retrieve information specific about the computer in question.
• Wake on LAN (WOL)
Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or
woken up by a network message. The message is usually sent by a program running on another computer
on the same local area network.
• Windows Management Instrumentation (WMI)
Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an
operating system interface through which instrumented components provide information and notification.
Security features
• Ability to enable and disable a device
• Ability to enable and disable USB connectors individually
• Antivirus program
• BIOS passwords and Microsoft® Windows® accounts to deter unauthorized use of your computer
• Computrace Agent software embedded in firmware
• Firewalls
• Smart USB Protection function
• Startup sequence control
• Startup without a keyboard or mouse
• Support for a Kensington-style cable lock
• Trusted Platform Module (TPM)
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Preinstalled operating system
Your computer is preinstalled with the Windows 10 operating system. Additional operating systems might be
identified by Lenovo as compatible with your computer. To determine if an operating system has been
certified or tested for compatibility, check the Web site of the operating system provider.
Computer specifications
This section lists the physical specifications for your computer.
Dimensions
• Width: 37 mm (1.5 inches)
• Height: 179 mm (7.0 inches)
• Depth: 183 mm (7.2 inches)
Weight
Maximum configuration as shipped: 1.3 kg (2.9 lb)
Environment
• Air temperature:
Operating: From 10°C (50°F) to 35°C (95°F)
Storage in original shipping package: From -40°C (-40°F) to 60°C (140°F)
Storage without package: From -10°C (14°F) to 60°C (140°F)
• Humidity:
Operating: 10%–80% (non-condensing)
Storage: 10%–90% (non-condensing)
• Altitude:
Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)
Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft)
Electrical input
• Input voltage: From 100 V ac to 240 V ac
• Input frequency: 50/60 Hz
Programs
This section provides information about the programs on your computer.
Accessing a program on your computer
To access a program on your computer, do one of the following:
• From Windows Search:
1. Type the program name into the search box next to the Start button.
2. In the search results, click the name of the desired program to launch the program.
• From the Start menu or Control Panel:
1. Click the Start button to open the Start menu. Then, click the name of the desired program to launch
the program.
Chapter 1.Product overview 9
2. If the program name is not displayed on the Start menu, access the program from Control Panel.
a. Click the Start button to open the Start menu.
b. Click Windows System ➙ Control Panel.
c. View Control Panel by Large icons or Small icons, and then click the name of the desired program
to launch the program.
An introduction to Lenovo programs
This section provides information about the major Lenovo programs available on your operating system.
Note: Depending on your computer model, some of the following programs might not be available.
• Lenovo Vantage
Your computer’s best features and capabilities should be easy to access and understand. With Lenovo
Vantage, they are.
Use Lenovo Vantage to do the following:
– Manage updates, get the latest drivers, and keep the software on your computer up-to-date.
– Protect yourself from malicious Wi-Fi networks.
– Optimize your computer performance, monitor your computer health.
– Access your user guide, check warranty status, and view accessories customized for your computer.
– Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles
and blogs from trusted sources.
– Configure hardware settings.
– Create and manage your Lenovo ID.
This app is filled with exclusive Lenovo content to help you learn more about what you can do with your
Lenovo computer.
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Chapter 2. Using your computer
This chapter provides information to help you use the various features provided by your computer.
Registering your computer
When you register your computer with Lenovo, you enter required information into a Lenovo database. The
information enables Lenovo to contact you when there is a recall or other severe problem and provide
quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and
services to registered users.
To register your computer with Lenovo, go to https://support.lenovo.com/productregistration and follow the
instructions on the screen.
Setting the computer volume
To set the computer volume, do the following:
1. Click the volume icon in the Windows notification area on the taskbar.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
2. Follow the instructions on the screen and the hover text to adjust the volume, mute the speaker, or
unmute the speaker.
Using a disc
This section provides instructions on how to use a disc and the optical drive.
Guidelines about using the optical drive
When using the optical drive, follow these guidelines:
• Do not place the computer in a location where the drive is exposed to any of the following conditions:
– High temperature
– High humidity
– Excessive dust
– Excessive vibration or sudden shock
– An inclined surface
– Direct sunlight
• Do not insert any object other than a disc into the drive.
• Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.
• Before moving the computer, remove the disc from the drive.
Handling and storing a disc
When handling and storing a disc, follow these guidelines:
• Hold the disc by its edges. Do not touch the surface of the side that is not labeled.
© Copyright Lenovo 2018 11
• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping
the disc in a circular direction might cause loss of data.
• Do not write or stick paper on the disc.
• Do not scratch or mark the disc.
• Do not place or store the disc in direct sunlight.
• Do not use benzene, thinners, or other cleaners to clean the disc.
• Do not drop or bend the disc.
Playing and removing a disc
To play a disc, do the following:
1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of
the drive.
2. Insert a disc into the tray. Some optical drive has a snap hub in the center of the tray. If your drive has a
snap hub, support the tray with one hand and then push the center of the disc until it snaps into place.
3. Press the eject/close button again or gently push the tray forward to close the tray. The disc player
program starts automatically. For more information, refer to the help system of the disc player program.
To remove a disc from the optical drive, do the following:
1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of
the drive.
2. Carefully remove the disc from the tray.
3. Press the eject/close button again or gently push the tray forward to close the tray.
Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your
computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close
button. Use the emergency eject only in an emergency.
Recording a disc
If your optical drive supports recording, you can record a disc.
Recording a disc using Windows tools
To record a disc using Windows tools, do one of the following:
• Burn a disc using the AutoPlay window.
1. Ensure that the disc is played automatically.
a. Click the Start button to open the Start menu.
b. Click Settings ➙ Devices ➙ AutoPlay.
c. Select or turn on Use AutoPlay for all media and devices.
2. Insert a recordable disc into the optical drive that supports recording. The AutoPlay window opens.
3. Follow the instructions on the screen.
• Burn a disc using Windows Media® Player.
1. Insert a recordable disc into the optical drive that supports recording.
2. Open Windows Media Player. See “Accessing a program on your computer” on page 9.
3. Follow the instructions on the screen.
• Burn a disc from an ISO file.
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1. Insert a recordable disc into the optical drive that supports recording.
2. Double-click the ISO file.
3. Follow the instructions on the screen.
Recording a disc using preinstalled programs
To record a disc using preinstalled programs, do the following:
1. Insert a recordable disc into the optical drive that supports recording.
2. Open the PowerDVD Create, PowerProducer, or Power2Go program. See “Accessing a program on
your computer” on page 9.
3. Follow the instructions on the screen.
Connecting to a network
This section provides instructions on how to connect to a network.
Connecting to an Ethernet LAN
You can connect your computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet
connector.
DANGER
To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
Connecting to a wireless LAN
You can connect your computer to a wireless LAN without the use of an Ethernet cable but by means of
radio waves only.
Note: The wireless LAN feature is available only on some models.
To establish a wireless-LAN connection, do the following:
1. Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working.
2. Click the wireless-network-connection-status icon in the Windows notification area to display available
wireless networks.
Note: If the wireless-network-connection-status icon is not displayed in the Windows notification area,
add the icon to the notification area. See the Windows help system.
3. Click a wireless LAN, and then click Connect to connect your computer to it. Provide required
information if needed.
Connecting to a Bluetooth-enabled device
Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless
connection between your computer and another Bluetooth-enabled device within a distance of about 10 m
(32.8 ft).
Note: The Bluetooth feature is available only on some models.
To connect to a Bluetooth-enabled device, do the following:
1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located
within a distance of about 10 m (32.8 ft) from your computer.
Chapter 2.Using your computer 13
2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and
follow the instructions on the screen.
Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
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Chapter 3. You and your computer
This chapter provides information about accessibility, ergonomic, and cleaning and maintenance.
Arranging your workspace
Arrange your workspace to suit your needs and the kind of work you do. This section provides information
about the factors that affect the way you arrange your workspace.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows, and other light
sources. Reflected light from shiny surfaces can cause annoying reflections on your screen. When possible,
place the monitor at right angles to windows and other light sources. If necessary, reduce overhead lighting
by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or
blinds to block the sunlight. You can adjust the brightness and contrast controls on the monitor as the room
lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen
might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after
you have exhausted other methods of reducing glare.
Air circulation
Your computer produces heat. The computer has a fan that pulls in fresh air and forces out hot air through
the air vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage.
Position the computer so that nothing blocks the air vents; usually, 51 mm (2 inches) of air space is sufficient.
Ensure that the vented air is not blowing on people.
Electrical outlet locations and cable lengths
The following factors might determine the final placement of your computer:
• Locations of electrical outlets
• Length of power cords or power adapters
• Length of the cables that are connected to other devices
For more information about power cords or power adapters, see “Power cords and power adapters” on page
iv.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to help you find a position
that suits you best. The following figure sets an example for your reference.
© Copyright Lenovo 2018 15
• Screen position: Keep the screen at a comfortable viewing distance, usually 51–61 cm (20–24 inches).
Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it
without twisting your body.
• Chair position: Use a chair that gives you good back support and seat height adjustment. Use chair
adjustments to best suit your desired posture.
• Head position: Keep your head and neck in a comfortable and neutral (vertical or upright) position.
• Arm and hand positions: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)
position. Type with a soft touch without pounding the keys.
• Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of
working in the same position. Frequent short breaks from your work also help to prevent minor discomfort
associated with your working posture.
Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater
access to information and technology. This section provides information about the ways these users can get
the most out of their computer experience. You also can get the most up-to-date accessibility information
from the following Web site:
https://www.lenovo.com/accessibility
Keyboard shortcuts
The following list contains keyboard shortcuts that can help make your computer easier to use.
Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.
• Windows logo key + U: Open Ease of Access Center
• Right Shift for eight seconds: Turn on or turn off Filter Keys
• Shift five times: Turn on or turn off Sticky Keys
• Num Lock for five seconds: Turn on or turn off Toggle Keys
• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys
• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast
For more information, go to https://windows.microsoft.com/, and then search using any of the following
keywords: keyboard shortcuts, key combinations, shortcut keys.
Ease of Access Center
Ease of Access Center on the Windows operating system enables you to configure your computer to suit
your physical and cognitive needs.
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To use Ease of Access Center, do the following:
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Ease of Access.
3. Choose the appropriate tool by following the instructions on the screen.
Ease of Access Center mainly includes the following tools:
• Magnifier
Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the
items better.
• Narrator
Narrator is a screen reader that reads aloud what is displayed on the screen and describes events such as
error messages.
• On-Screen Keyboard
To input data into your computer using a mouse, joystick, or other pointing devices instead of a physical
keyboard, you can use On-Screen Keyboard.
• High Contrast
High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a
result, those items are more distinct and easier to identify.
• Personalized keyboard
Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard
to control the pointer and type certain key combinations easier.
• Personalized mouse
Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer
appearance and make it easier to manage windows with the mouse.
Speech Recognition
Speech Recognition enables you to control your computer by voice.
Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into
documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with
only your voice.
To use Speech Recognition, do the following:
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Speech Recognition.
4. Follow the instructions on the screen.
Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help information systems,
and various online documents. For additional information about screen readers, see the following:
• Using PDFs with screen readers:
https://www.adobe.com/accessibility.html?promoid=DJGVE
• Using the JAWS screen reader:
https://www.freedomscientific.com/Products/Blindness/JAWS
• Using the NVDA screen reader:
Chapter 3.You and your computer 17
https://www.nvaccess.org/
Screen resolution
You can make the text and images on your screen easier to read by adjusting the screen resolution of your
computer.
To adjust the screen resolution, do the following:
1. Right-click a blank area on the desktop.
2. Click Display settings ➙ Display.
3. Follow the instructions on the screen.
Note: Setting the resolution too low might prevent some items from fitting on the screen.
Customizable item size
You can make the items on your screen easier to read by changing the item size.
• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.
• To change the item size permanently, do the following:
– Change the size of all the items on your screen. Do the following:
1. Right-click a blank area on the desktop.
2. Click Display settings ➙ Display.
3. Follow the on-screen instructions to change the item size. For some applications, your
configuration might not take effect until you sign out and then sign in again.
– Change the size of the items on a Web page.
Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to reduce
the text size.
– Change the size of the items on the desktop or a window.
Note: This function might not work on some windows.
If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.
Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect assistive devices.
For more information about the location and function of each connector, see “Hardware locations” on page
1.
TTY/TDD conversion modem
Your computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf
(TDD) conversion modem. The modem must be connected between your computer and a TTY/TDD
telephone. Then, you can type a message on your computer and send it to the telephone.
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or
HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that
visually impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text so that visually impaired users can understand the
image when they use a screen reader.
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Cleaning your computer
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii. Properly remove or install your computer cover. See
Chapter 7 “Hardware removal and installation” on page 43.
CAUTION:
Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free
operation. Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
Dust buildup compounds problems associated with glare, so remember to clean the screen periodically.
Wipe the screen surface gently with a soft, dry cloth, or blow on the screen to remove grit and other loose
particles. Depending on the type of the screen, moisten a soft, lint-free cloth with an LCD cleaner or liquid
glass cleaner and then wipe the screen surface.
Maintenance
With appropriate care and maintenance, your computer will serve you reliably. This section provides
instructions on how to maintain your computer so that it can keep working in better condition.
Basic maintenance tips
Here are some basic points about keeping your computer functioning properly:
• Keep your computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.
• Do not cover any of air vents. These air vents provide airflow to keep your computer from overheating.
• Keep food and drinks away from all parts of your computer. Food particles and spills might make the
keyboard and mouse stick and unusable.
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an
electrical hazard.
• Always disconnect a power cord by grasping the plug instead of the cord.
Good maintenance practices
By performing a few good maintenance practices, you can maintain good computer performance, protect
your data, and be prepared in case of a computer failure.
• Empty your recycle bin on a regular basis.
• Use the disk defragmentation or disk optimization feature of your operating system occasionally to
prevent performance problems caused by an excessive number of fragmented files.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.
• Back up critical data regularly on removable media memory, such as discs and USB storage devices, and
store the removable media in a safe location. The frequency of making backup copies depends on how
critical the data is to you or your business.
• Back up your data on the storage drive regularly. See “Recovery information” on page 41.
• Keep your computer software, device drivers, and operating system up-to-date. See “Keeping your
computer current” on page 20.
Chapter 3.You and your computer 19
• Keep a log book. Entries might include major software or hardware changes, device-driver updates,
intermittent problems and what you did to resolve them, and other issues you might have experienced.
The cause of a problem might be change in hardware, change in software, or any other actions that might
have taken place. A log book can help you or a Lenovo technician determines the cause of a problem.
• Create Product Recovery discs. See “Recovery information” on page 41 for more information about using
Product Recovery discs to restore the hard disk drive to the factory-default settings.
Keeping your computer current
In most cases, it is a good practice to have the most up-to-date operating system update patches, software
programs, and device drivers. This section provides instructions on how to get the latest updates for your
computer.
Getting the latest system updates
To get the latest system updates for your computer, ensure that your computer is connected to the Internet
and do one of the following:
• Use the Lenovo Vantage program to get the system updates, such as device driver updates, software
updates, and BIOS updates.
To open the Lenovo Vantage program, see “Accessing a program on your computer” on page 9. For more
information about using the program, refer to the help system of the program.
• Use Windows Update to get the system updates, such as security fixes, new versions of Windows
components, and device driver updates.
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Update & Security ➙ Windows Update.
3. Follow the instructions on the screen.
Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended
that you get device drivers by using Lenovo programs or from the Lenovo Web site at https://
support.lenovo.com.
Moving your computer
Before moving your computer, take the following precautions:
1. Back up your data on the storage drive. See “Good maintenance practices” on page 19.
2. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are
using different cartons, cushion the units to avoid damage.
Moving your computer to another country or region
When you move your computer to another country or region, you must take local electrical standards into
consideration. If the local electrical outlet style is different from the type you are using, use either an electrical
plug adapter or a new power cord. To purchase such items, contact the Lenovo Customer Support Center.
For a list of Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist. If you
cannot find the support telephone number for your country or region, contact your Lenovo reseller.
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Chapter 4. Security
This chapter provides information about how to protect your computer from unauthorized use.
Tips on using the computer
This chapter provides tips on using the computer.
Attaching a Kensington-style cable lock
You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent
fixture. The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type
selected, the cable lock can be operated with a key or combination. The cable lock also locks the buttons
used to open the computer cover. This is the same type of lock used with many notebook computers. You
can order such a cable lock directly from Lenovo by searching for Kensington at:
https://support.lenovo.com
Figure 5. Kensington-style cable lock
Installing the computer into the TIO monitor
1. For the Tiny-in-One 23 monitor (MT: 10DQ), remove the rear Wi-Fi antenna cover before installing the
computer. See “Wi-Fi card” on page 69.
2. Connect the computer either to the power adapter shipped with the TIO monitor or to the adapter
shipped with the computer that has higher power rating.
© Copyright Lenovo 2018 21
Viewing and changing security settings in the Setup Utility program
To view and change security settings in the Setup Utility program, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Security.
3. Follow the instructions on the right side of the screen to view and change security settings. You can refer
to “Using the Setup Utility program” on page 25 to get basic information about some major security
settings.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Using passwords and Windows accounts
You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and
data. To use the BIOS passwords or the Windows accounts, do the following:
• To use BIOS passwords, see “Using BIOS passwords” on page 28.
• To use Windows accounts, do the following:
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Accounts.
3. Follow the instructions on the screen.
Using the cover presence switch
The cover presence switch prevents your computer from logging in to the operating system when the
computer cover is not properly installed or closed.
To use the cover presence switch, enable the cover-presence-switch connector on the system board first. To
achieve this, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Security ➙ Chassis Intrusion Detection and press Enter.
3. Select Enabled and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter. The cover-presence-switch connector on
the system board is enabled.
The cover presence switch starts functioning. If the switch detects that the computer cover is not correctly
installed or closed, an error message is displayed when you turn on the computer. To fix the error and log in
to the operating system, do the following:
1. Properly remove or install your computer cover. See Chapter 7 “Hardware removal and installation” on
page 43.
2. Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 25 and
“Exiting the Setup Utility program” on page 30.
Using firewalls
A firewall can be hardware, software, or a combination of both depending on the level of security required.
Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If
your computer is preinstalled with a firewall program, it helps protect against computer Internet security
22 P330 Tiny User Guide
threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more
information about how to use the firewall program, refer to the help system of your firewall program.
To use Windows Firewall, do the following:
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Windows Defender Firewall.
4. Follow the instructions on the screen.
Protecting data against viruses
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate
viruses.
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After
30 days, you must renew the license to continue receiving the antivirus software updates.
Note: Virus definition files must be kept up-to-date to guard against new viruses.
For more information about how to use your antivirus software, refer to the help system of your antivirus
software.
Using the Smart USB Protection function
The Smart USB Protection function is a security function that helps prevent data from being copied from the
computer to USB storage devices connected to the computer. You can set the Smart USB Protection
function to one of the following modes:
• Disabled (default setting): You can use the USB storage devices without limitation.
• Read Only: You cannot copy data from the computer to the USB storage devices. However, you can
access or modify data on the USB storage devices.
• No Access: You cannot access the USB storage devices from the computer.
To configure the Smart USB Protection function, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Security ➙ Smart USB Protection and press Enter.
3. Select the desired setting and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Computrace Agent software embedded in firmware
The Computrace Agent software is an IT asset management and computer theft recovery solution. The
software detects if changes have been made on the computer, such as hardware, software, or the computer
call-in location. You might have to purchase a subscription to activate the Computrace Agent software.
Trusted Platform Module (TPM)
TPM is a secure cryptoprocessor that stores cryptographic keys, which in turn protects information stored in
your computer.
Chapter 4.Security 23
24 P330 Tiny User Guide
Chapter 5. Advanced configuration
This chapter provides information to help you further configure the computer.
Using the Setup Utility program
The Setup Utility program is used to view and change the configuration settings of your computer. This
section provides information about only the major configuration settings available in the program.
Note: The operating system settings might override any similar settings in the Setup Utility program.
Starting the Setup Utility program
To start the Setup Utility program, do the following:
1. Turn on or restart your computer.
2. Before the operating system starts up, repeatedly press and release F1 or Fn+F1 (depending on the
keyboard settings). Based on the Setup Utility display mode setting, one of the following situations
occurs:
• Text mode: The Setup Utility program opens.
• Graphic mode (available on some models): The start screen is displayed. Then, select Setup and
press Enter to open the Setup Utility program.
Note: If a BIOS password has been set, the Setup Utility program will not open until you enter the
correct password. For more information, see “Using BIOS passwords” on page 28.
To view and change the configuration settings, follow the instructions on the screen.
Changing the display language of the Setup Utility program
The Setup Utility program supports three display languages: English, French, and simplified Chinese.
To change the display language of the Setup Utility program, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. From the main interface, locate System Language and press Enter.
3. Select the display language according to your needs.
Enabling or disabling a device
This section provides information about how to enable or disable user access to hardware devices (such as
USB connectors or storage drives).
To enable or disable a device, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Devices.
3. Select the device you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
© Copyright Lenovo 2018 25
Enabling or disabling the automatic power-on of your computer
The Automatic Power On item in the Setup Utility program provides various options for you to make your
computer start up automatically.
To enable or disable the Automatic Power On features, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Power ➙ Automatic Power On and press Enter.
3. Select the feature you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Enabling or disabling the ErP LPS compliance mode
Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go
to:
https://www.lenovo.com/ecodeclaration
You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of
electricity when your computer is off or in sleep mode.
To enable or disable the ErP LPS compliance mode, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Power ➙ Enhanced Power Saving Mode and press Enter.
3. Select Enabled or Disabled depending on your needs, and then press Enter. If you select Enabled, you
also need to disable the Wake on LAN feature. See “Enabling or disabling the automatic power-on of
your computer” on page 26.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
When the ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the
following:
• Press the power button.
• Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or
disabling the automatic power-on of your computer” on page 26.
• Enable the After Power Loss feature to make your computer wake up when the power supply resumes
after a sudden loss of electricity.
To enable the After Power Loss feature, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Power ➙ After Power Loss and press Enter.
3. Select Power On and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Switching between better acoustic and better thermal performance
You can adjust the acoustic and thermal performance of your computer through the ICE Performance
Mode menu. Two choices are available:
26 P330 Tiny User Guide
• Better Acoustic Performance (default setting): This computer works with less noise at a normal thermal
level.
• Better Thermal Performance: The computer works at a better thermal level with normal acoustic
performance.
To switch between better acoustic performance and better thermal performance, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter.
3. Select ICE Performance Mode and press Enter.
4. Select Better Acoustic Performance or Better Thermal Performance as desired and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Enabling or disabling the system to record thermal alert logs
When the ICE thermal alert feature is enabled, if a critical thermal situation occurs, an alert log is written into
the Windows system log. The alert log can help you identify thermal problems, such as malfunctioning fans,
abnormally high temperature, or poor cooling performances.
To enable or disable the system to record thermal alert logs, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter.
3. Select ICE Thermal Alert and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Enabling or disabling the configuration change detection
With the configuration-change detection enabled, if the POST detects configuration changes of some
hardware devices (such as storage drives or memory modules), an error message is displayed.
To enable or disable the configuration change detection, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Security ➙ Configuration Change Detection and press Enter.
3. Select the desired setting and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
To bypass the error message and log in to the operating system, do one of the following:
• Press F2 or Fn+F2 (depending on the keyboard settings).
• Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 25 and
“Exiting the Setup Utility program” on page 30.
Changing the BIOS settings before installing a new operating system
BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.
To change the BIOS settings, do the following:
Chapter 5.Advanced configuration 27
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. From the main interface, select Exit ➙ OS Optimized Defaults and press Enter.
3. Depending on the operating system to be installed, do one of the following:
• To install the Windows 10 (64-bit) operating system, select Enabled and press Enter.
• To install an operating system other than Windows 10 (64-bit), select Disabled and press Enter.
4. Select Yes in the window displayed and press Enter to confirm your selection.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Using BIOS passwords
By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer
and data.
You do not have to set any passwords to use your computer. However, using passwords improves computer
security. If you decide to set any passwords, read the following topics.
Password types
The following types of passwords are available in the Setup Utility program:
• Power-on password
When a power-on password is set, you are prompted to enter a valid password each time the computer is
turned on. The computer cannot be used until the valid password is entered.
• Administrator password
Setting an administrator password deters unauthorized users from changing configuration settings. If you
are responsible for maintaining the configuration settings of several computers, you might want to set an
administrator password.
When an administrator password is set, you are prompted to enter a valid password each time you try to
access the Setup Utility program. The Setup Utility program cannot be accessed until a valid password is
entered.
If both the power-on password and administrator password are set, you can enter either password.
However, you must use your administrator password to change any configuration settings.
• Hard disk password
Setting a hard disk password prevents unauthorized access to the data on the internal storage drive (such
as a hard disk drive). When a hard disk password is set, you are prompted to enter a valid password each
time you try to access the storage drive.
Notes:
– Even if the storage drive is removed from one computer and installed in another, the hard-disk
password is still valid.
– If the hard disk password is forgotten, there is no way to reset the password or recover data from the
storage drive.
Password considerations
A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it
is recommended to use a strong password that cannot be easily compromised.
Note: The Setup Utility program passwords are case-sensitive.
To set a strong password, consider the following guidelines:
28 P330 Tiny User Guide
• Have at least eight characters in length
• Contain at least one alphabetic character and one numeric character
• Not be your name or your user name
• Not be a common word or a common name
• Be significantly different from your previous passwords
Setting, changing, or deleting a password
To set, change, or delete a password, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
2. Select Security.
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or
Hard Disk Password and press Enter.
4. Follow the instructions on the right side of the screen to set, change, or delete a password.
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more
information, see “Password considerations” on page 28.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Erasing lost or forgotten passwords (clearing CMOS)
This section provides instructions on how to erase lost or forgotten passwords, such as a user password.
Note: The instructions in this section do not apply to the hard disk password.
To erase a lost or forgotten password, do the following:
1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Remove the computer cover. See Chapter 7 “Hardware removal and installation” on page 43.
3. Locate the Clear Complementary Metal Oxide Semiconductor (CMOS) /Recovery jumper on the system
board. See “Hardware locations” on page 1.
4. Move the jumper from the standard position (pin 5 and pin 6) to the maintenance position (pin 2 and pin
4).
5. Reinstall the computer cover and connect the power cord. See Chapter 7 “Hardware removal and
installation” on page 43.
6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by
holding the power button for approximately five seconds.
7. Repeat step 1 and step 2.
8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 5 and pin 6).
9. Reinstall the computer cover and connect the power cord.
Selecting a startup device
If your computer does not start up from the expected device, you can either change the startup device
sequence or select a temporary startup device.
Changing the startup device sequence permanently
To change the startup device sequence permanently, do the following:
Chapter 5.Advanced configuration 29
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the
optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
2. Start the Setup Utility program. See “Starting the Setup Utility program” on page 25.
3. Select Startup.
4. Follow the instructions on the right side of the screen to change the startup device sequence.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.
Selecting a temporary startup device
Note: Not all discs and storage drives are bootable.
To select a temporary startup device, do the following:
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the
optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
2. Turn on or restart the computer. Before Windows starts up, repeatedly press and release F12 or Fn+F12
(depending on the keyboard settings) until Startup Device Menu is displayed.
3. Select the desired storage device and press Enter. The computer then starts up from the device you
select.
If you want to select a permanent startup device, select Enter Setup on Startup Device Menu and press
Enter to start the Setup Utility program. For more information about how to select a permanent startup
device, see “Changing the startup device sequence permanently” on page 29.
Exiting the Setup Utility program
To exit the Setup Utility program, do one of the following:
• If you want to save the new settings, press F10 or Fn+F10 (depending on the keyboard settings). Then,
select Yes in the window displayed and press Enter.
• If you do not want to save the new settings, select Exit ➙ Discard Changes and Exit and press Enter.
Then, select Yes in the window displayed and press Enter.
Updating and recovering the BIOS
The BIOS is the first program that the computer runs when you turn on the computer. The BIOS initializes the
hardware components and loads the operating system and other programs.
Updating the BIOS
When you install a new program, hardware device, or device driver, you might be informed to update the
BIOS. You can update the BIOS from your operating system or a flash update disc (available only on some
models).
30 P330 Tiny User Guide
To update the BIOS, do the following:
1. Go to https://support.lenovo.com.
2. To update the BIOS from your operating system, download the flash BIOS update driver according to
your operating system version. To update the BIOS from a flash update disc, download the ISO image
version (used to create a flash update disc). Then, download the installation instructions for the flash
BIOS update driver.
3. Print the installation instructions you download and follow the instructions to update the BIOS.
Note: If you want to update the BIOS from a flash update disc, the installation instructions might not
provide the instructions on how to record the update disc. See “Recording a disc” on page 12.
Recovering from a BIOS update failure
To recover from a BIOS update failure, do the following:
1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Remove the computer cover. See Chapter 7 “Hardware removal and installation” on page 43.
3. Locate the Clear CMOS /Recovery jumper on the system board. See “Hardware locations” on page 1.
4. Remove any parts and cables that impede your access to the Clear CMOS /Recovery jumper.
5. Move the jumper from the standard position (pin 5 and pin 6) to the maintenance position (pin 2 and pin
4.
6. Reinstall the parts and cables that were removed.
7. Reinstall the computer cover and reconnect any cables that were disconnected. See Chapter 7
“Hardware removal and installation” on page 43.
8. Turn on the computer and insert the BIOS update disc into the optical drive. Wait a few minutes. The
recovery process begins. After the recovery process is completed, your computer will shut down
automatically.
Note: If the computer does not start up from the disc, select the disc as the startup device. See
“Selecting a temporary startup device” on page 30.
9. Repeat steps 1–4.
10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 5 and pin 6).
11. Repeat step 6 and step 7. Then, turn on your computer.
Chapter 5.Advanced configuration 31
32 P330 Tiny User Guide
Chapter 6. Troubleshooting, diagnostics, and recovery
This chapter provides solutions to resolve your computer problems. Follow the steps in the basic procedure
for resolving computer problems, which helps you make good use of the troubleshooting, diagnostics, and
recovery information.
Basic procedure for resolving computer problems
It is recommended that you use the following procedure to resolve computer problems you are experiencing:
1. Ensure that:
a. The cables for all connected devices are connected correctly and securely.
b. All connected devices that require ac power are connected to properly grounded, functioning
electrical outlets.
c. All connected devices are enabled in the BIOS settings of your computer. See “Enabling or disabling
a device” on page 25.
If these actions do not resolve your problem, continue with the next step.
2. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a
virus, remove the virus. If the antivirus program does not resolve your problem, continue with the next
step.
3. Go to “Troubleshooting” on page 33 and follow the instructions for the type of problem you are
experiencing. If these troubleshooting instructions do not resolve your problem, continue with the next
step.
4. Run the diagnostic program. See “Diagnosing problems” on page 41. If the diagnostic program does not
resolve your problem, continue with the next step.
5. Recover your operating system. See “Recovery information” on page 41.
6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of
Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist. For more
information about help, service, and technical assistance, see Chapter 8 “Getting information, help, and
service” on page 83.
Troubleshooting
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
Use the troubleshooting information to find solutions to problems that have definite symptoms.
Startup problems
The computer does not start up when you press the power button.
Solutions:
Ensure that:
• The power cord is correctly connected to the rear of the computer and to a working electrical outlet.
• If your computer has a secondary power switch on the rear of the computer, ensure that it is switched on.
• The power indicator on the front of the computer is on.
© Copyright Lenovo 2018 33
• The computer voltage matches the voltage available at the electrical outlet for your country or region.
The operating system fails to start up.
Solution:
Ensure that the startup device sequence set in the Setup Utility program includes the device where the
operating system resides. Usually, the operating system is on the internal storage drive. For more
information, see “Changing the startup device sequence permanently” on page 29.
The computer beeps multiple times before the operating system starts up.
Solution:
Ensure that no keys are stuck.
Audio problems
The audio cannot be heard on the Windows operating system.
Solutions:
• If you are using powered external speakers that have an On/Off control, ensure that:
– The On/Off control is set to the On position.
– The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
• If your external speakers have a volume control, ensure that the volume is not set too low.
• Click the volume icon in the Windows notification area on the taskbar. Ensure that the mute speakers
settings are not selected and none of the volume settings is set too low.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area. See the Windows help system.
• For some computers that have a front audio panel, ensure that the volume is not set too low.
• Ensure that your external speakers (and headphones, if used) are connected to the correct audio
connectors on the computer. Most speaker cables are color-coded to match the connectors.
Note: When external-speaker or headphone cables are connected to the audio connectors, the internal
speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion
slots, the audio function built into the system board is disabled. Therefore, you must use the audio
connectors on the audio adapter.
• Ensure that the program you are running is designed for use on the Windows operating system. If the
program is designed to run in DOS, the program does not use the Windows sound feature. The program
must be configured to use Sound Blaster Pro or Sound Blaster emulation.
• Ensure that the audio device drivers are correctly installed.
The sound comes from one of the external speakers.
Solutions:
• Ensure that the speaker cable is inserted completely into the connector on the computer.
• Right-click the volume icon in the Windows notification area on the taskbar. Then, click Open Volume
Mixer and select the desired speaker. Click the Levels tab and ensure that the Balance settings are set
correctly.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area. See the Windows help system.
34 P330 Tiny User Guide
CD or DVD problems
A CD or DVD does not work.
Solutions:
• Ensure that the power cable and signal cable are securely connected to the drive.
• Ensure that the disc is inserted correctly, with its label up.
• Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft
cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.
• Ensure that the disc you are using is not scratched or damaged. Try inserting another disc that you know
is good. If you cannot read from a known-good disc, you might have a problem with your optical drive or
the cabling to your optical drive.
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the
disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.
A bootable recovery medium, such as the Product Recovery CD, cannot be used to start your
computer.
Solution:
Ensure that the CD or DVD drive is set as the top priority of the Boot Priority Order in the Setup Utility
program. Refer to “Selecting a temporary startup device” on page 30 for information about viewing and
changing the startup sequence.
Note: On some computer models, the startup sequence is permanently set and cannot be changed.
A black screen is displayed instead of the DVD video.
Solutions:
• Restart the DVD player program.
• Try a lower screen resolution or color depth.
• Close any open files, and then restart the computer.
A DVD movie does not play.
Solutions:
• Ensure that the disc surface is clean and not scratched.
• Check the disc or package for regional coding. You might need to purchase a disc with coding for the
region where you are using your computer.
No audio or only an intermittent audio comes out while a DVD movie is playing.
Solutions:
• Check the volume control settings on your computer and on your speakers.
• Ensure that the disc surface is clean and not scratched.
• Check all cable connections to and from the speakers.
• Use the DVD menu for the video to select a different audio track.
The playback is slow or choppy.
Solutions:
• Disable any background programs, such as AntiVirus or Desktop Themes.
Chapter 6.Troubleshooting, diagnostics, and recovery 35
• Ensure that video resolution is lower than 1152 x 864 pixels.
A message indicating invalid disc or no disc found is displayed.
Solutions:
• Ensure that the disc is in the drive with the shiny side of the disc facing down.
• Ensure that video resolution is lower than 1152 x 864 pixels.
• Ensure that the DVD or CD is inserted into an appropriate optical drive. For example, do not insert a DVD
into a CD-only drive.
Intermittent problems
Intermittent problems refer to the problems occur only occasionally and are difficult to repeat.
Solutions:
• Ensure that all cables and cords are securely connected to the computer and attached devices.
• Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the
fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
• If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in
each SCSI chain is terminated correctly. For more information, see your SCSI documentation.
Storage drive problems
Some or all storage drives are missing from the Setup Utility program.
Solutions:
Ensure that the signal cables and power cables for all the storage drives are connected correctly.
The computer cannot start up from the correct storage drive or the message “No Operating System
Found” is displayed.
Solutions:
• Ensure that the signal cables and power cables for all the storage drives are connected correctly.
• Ensure that the computer starts up from the correct storage drive. Set the storage drive, on which the
operating system resides, as the first startup device in the Setup Utility program. Refer to “Changing the
startup device sequence permanently” on page 29.
Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. If this
problem occurs, replace the storage drive. Refer to Chapter 7 “Hardware removal and installation” on page
43.
Ethernet LAN problems
The computer cannot connect to an Ethernet LAN.
Solutions:
• Connect the cable from the Ethernet connector to the RJ45 connector of the hub.
• Enable the Ethernet LAN feature in the Setup Utility program.
• Enable the Ethernet LAN adapter.
1. Click the Start button to open the Start menu.
36 P330 Tiny User Guide
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙
Change adapter settings.
4. Right-click the Ethernet LAN adapter icon and click Enable.
• Update or reinstall the Ethernet LAN driver. See “Keeping your computer current” on page 20.
• Install all networking software that is necessary for your network environment. Check with your LAN
administrator for the necessary networking software.
• Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex,
ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode might
degrade performance, cause data loss, or result in lost connections.
When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps, the Ethernet LAN
connection fails or errors occur.
Solution:
Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch
(not 100 BASE-X).
A Gigabit Ethernet model computer should connect to the network at a speed of 1000 Mbps but at
only a speed of 100 Mbps.
Solutions:
• Try another cable.
• Set the link partner to auto-negotiate.
• Set the switch to be 802.3ab-compliant (gigabit over copper).
The Wake On LAN feature does not work.
Solution:
Enable the Wake On LAN feature in the Setup Utility program.
Wireless LAN problem
Note: The wireless LAN feature is available only on some models.
The wireless LAN feature does not work.
Solutions:
• Enable the wireless LAN feature in the Setup Utility program.
• For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the
Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature.
• Enable the wireless LAN adapter.
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙
Change adapter settings.
4. Right-click the wireless LAN adapter icon and click Enable.
• Update or reinstall the wireless LAN driver. See “Keeping your computer current” on page 20.
Chapter 6.Troubleshooting, diagnostics, and recovery 37
Bluetooth problems
Note: The Bluetooth feature is available only on some models.
The Bluetooth feature does not work.
Solutions:
• Enable the Bluetooth feature in the Setup Utility program.
• Enable the Bluetooth devices. Do the following:
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
3. Expand Bluetooth to display the Bluetooth devices. Then, right-click each Bluetooth device and then
Click Enable device.
4. Expand Network adapters. Then, right-click each Bluetooth device and then Click Enable device.
• Turn on the Bluetooth radio on Windows 10. Do the following:
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Devices ➙ Bluetooth & other devices.
3. Turn on the Bluetooth switch to enable the Bluetooth feature.
• Update or reinstall the Bluetooth driver. See “Keeping your computer current” on page 20.
No sound comes from the Bluetooth headset or headphones.
Solution:
Set the Bluetooth headset or headphones as the default device.
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Right-click the volume icon in the Windows notification area on the taskbar.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
3. Click Playback devices.
4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If
you are using the AV profile, select Stereo Audio, and then click Set Default.
5. Click OK.
Performance problems
Excessive fragmented files exist on the storage drives.
Solution:
Use the Windows disk defragmentation or disk optimization feature to clean up the files.
Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the
disk-defragmentation process might take up to several hours.
1. Close any open programs and windows.
2. Click the Start button to open the Start menu.
3. Click Windows System ➙ File Explorer ➙ This PC.
4. Right-click your C drive and then click Properties.
38 P330 Tiny User Guide
5. Click the Tools tab.
6. Click Optimize. Select the desired drive and then click Optimize.
7. Follow the instructions on the screen.
The free storage drive space is insufficient.
Solutions:
Free up the storage drive space.
• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.
• Clean up your C drive.
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ File Explorer ➙ This PC.
3. Right-click your C drive and then click Properties.
4. Check the amount of free space, and then click Disk Cleanup.
5. A list of unnecessary file categories is displayed. Select each file category you want to delete, and
then click OK.
• Turn some Windows features off or remove some unnecessary programs.
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Programs and Features.
4. Do one of the following:
– To turn some Windows features off, click Turn Windows features on or off. Follow the
instructions on the screen.
– To remove some unnecessary programs, select the program you want to remove, and then click
Uninstall/Change or Uninstall.
The free memory space is insufficient.
Solutions:
• Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not
performing.
• Install additional memory modules. See Chapter 7 “Hardware removal and installation” on page 43. To
purchase memory modules, go to:
https://www.lenovo.com
Serial connector problem
The serial connector cannot be accessed.
Solutions:
• Connect the serial cable from the serial connector on the computer to the serial device. If the serial device
has its own power cord, connect the power cord to a grounded electrical outlet.
• Turn on the serial device and keep the device online.
• Install any programs supplied with the serial device. Refer to the documentation that comes with the serial
device for more information.
• If you added one serial-connector adapter, ensure that the adapter is installed correctly.
Chapter 6.Troubleshooting, diagnostics, and recovery 39
USB device problems
A USB device cannot be accessed.
Solutions:
• Connect the USB cable from the USB connector to the USB device. If the USB device has its own power
cord, connect the power cord to a grounded electrical outlet.
• Turn on the USB device and keep the device online.
• Install any device drivers or programs supplied with the USB device. Refer to the documentation that
comes with the USB device for more information.
• Disconnect and reconnect the USB connector to reset the USB device.
• Ensure that the Smart USB Protection function is disabled. To configure the Smart USB Protection
function, see “Using the Smart USB Protection function” on page 23.
The Windows 7 operating system cannot be installed from an external optical drive or an external USB
device.
Solution:
Go to https://support.lenovo.com/us/en/documents/ht104142 for more information.
Software and driver problems
For some programs, dates cannot be sorted in correct order.
Solution:
Some programs developed before the year 2000 use only the last two digits of a year to sort dates, assuming
the first two digits are 19. Consequently, dates cannot be sorted in correct order nowadays. Check with your
software manufacturer to see if any updates are available. Many software manufacturers make updates
available from the World Wide Web.
Some programs do not work as expected.
Solutions:
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with your computer. Refer to the information supplied with the
software for more information.
b. Verify that other software works properly on your computer.
c. Verify that the software you are using works on another computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the program or the help system of the program
for troubleshooting information.
• Update the program. See “Keeping your computer current” on page 20.
• Uninstall the program and then reinstall it. To download a program that is preinstalled on your
computer, go to https://support.lenovo.com and follow the instructions on the screen.
A device does not work properly due to device driver problems.
Solution:
Update the device driver. See “Keeping your computer current” on page 20.
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Diagnosing problems
Many computer problems can be solved without outside assistance. If you experience a problem with your
computer, the first place to start is the troubleshooting information in your computer documentation. If you
suspect a software problem, see the documentation, including readme files and help information systems,
that come with the operating system or program. ThinkStation computers come with a set of diagnostic
programs that you can use to help you identify hardware problems.
Diagnosing problems with Lenovo Vantage
Lenovo Vantage is preinstalled on your computer and is ready to run.
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and
print the log files created by the program. You need the log files when you speak to a Lenovo technical
support representative.
Lenovo Vantage supports the hardware scan function. It combines diagnostic tests, system information
collection, security status, and support information, along with hints and tips for optimal system
performance.
The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Support Web site at:
https://support.lenovo.com
For additional information, see the Lenovo Vantage help system.
Recovery information
This section provides instructions on how to recover your operating system.
Note: If a device does not work correctly after recovering the operating system, update the device driver.
See “Keeping your computer current” on page 20.
To recover your Windows 10 operating system, use the following solutions:
• Use Windows recovery solutions.
– Use recovery solutions in Windows Settings.
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Update & Security ➙ Recovery.
3. Follow the instructions on the screen to choose the appropriate recovery solution.
– Use System Restore to restore system files and settings to an earlier point.
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Recovery ➙ Open System
Restore.
4. Follow the instructions on the screen.
– Use the File History tool to restore your files from a backup.
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up
your data earlier with the tool.
Chapter 6.Troubleshooting, diagnostics, and recovery 41
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click File History ➙ Restore personal
files.
4. Follow the instructions on the screen.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Select the recovery medium you created earlier with the Windows tool as the startup device. See
“Selecting a temporary startup device” on page 30. Then, follow the instructions on the screen to
choose the appropriate recovery solution.
• Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support
Center to order a recovery USB key. See “Calling for service” on page 84.
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Chapter 7. Hardware removal and installation
This chapter provides instructions on how to remove and install hardware for your computer.
Handling static-sensitive devices
Do not open the static-protective package containing the new part until the defective part has been removed
and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage
computer components and options.
When you handle options and other computer components, take these precautions to avoid static-electricity
damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle options and other computer components carefully. Handle PCI/PCIe cards, memory
modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
• Prevent others from touching the options and other computer components.
• Touch the static-protective package containing the part to a metal expansion-slot cover or other
unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the
package and your body before you install or replace a new part.
• When possible, remove the new part from the static-protective package, and install it directly in the
computer without setting the part down. When this is not possible, place the static-protective package on
a smooth, level surface and place the part on the package.
• Do not place the part on the computer cover or other metal surface.
Customer Replaceable Units
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer.
ThinkStation computers contain the following types of CRUs:
• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer’s machine.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation at https://
www.lenovo.com/warranty/llw_02 for full details.
For the CRU information of your computer, refer to the following list.
Note: Depending on your computer model, some hardware parts might not be available.
Self-service CRUs
• Bottom cover
© Copyright Lenovo 2018 43
• Computer cover
• Dust shield
• External optical drive
• External optical drive box
• Internal speaker
• Keyboard
• M.2 storage drive
• Memory module
• Mouse
• Power adapter
• Power cord
• Power adapter bracket
• Vertical stand
• VESA mount bracket
Optional-service CRUs
• Coin-cell battery
• Graphics card
• PCIe converter
• Storage drive
• Storage drive bracket
• System fan
• Wi-Fi card
• Wi-Fi card shield
Removing and installing hardware
This section provides instructions on how to remove and install hardware for your computer. You can expand
the capabilities of your computer and maintain your computer by removing or installing hardware.
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
Keyboard or wireless keyboard
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
Note: The wireless keyboard is available only on some models.
Keyboard
1. Turn off the computer and disconnect all power cords from electrical outlets.
2. Disconnect the old keyboard cable from the computer.
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3. Connect a new keyboard to the appropriate connector on the computer.
Figure 6. Replacing the keyboard
Wireless keyboard
1. Remove your old wireless keyboard.
2. Take out the new wireless keyboard from the package.
3. Open the battery compartment cover, and install two AAA batteries according to the polarity indicators.
Figure 7. Replacing the wireless keyboard
4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and
connect it to an available USB connector on the computer.
5. Close the compartment cover. The keyboard is ready for use.
Mouse or wireless mouse
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
Chapter 7.Hardware removal and installation 45
Note: The wireless mouse is available only on some models.
Mouse
1. Turn off the computer and disconnect all power cords from electrical outlets.
2. Disconnect the old mouse cable from the computer.
3. Connect a new mouse to the appropriate connector on the computer.
Figure 8. Replacing the mouse
Wireless mouse
1. Disconnect the USB dongle from your computer. Then, remove your old wireless mouse.
2. Remove the new wireless mouse from the package.
3. Open the battery compartment cover, and install two AAA batteries according to the polarity indicators.
46 P330 Tiny User Guide
c. Connect the USB dongle to a USB connector.
Figure 11. Connecting the USB dongle to a USB connector
d. Install the mouse batteries.
Figure 12. Installing the mouse batteries
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f. Push the power switch to the on position.
Figure 14. Pushing the power switch to the on position
Notes:
• The green LED indicates that the mouse is ready for use.
• The flashing amber LED indicates a low battery level.
• Push the power switch to the off position when you are not using the mouse to extend the battery
life.
• After disconnecting the USB dongle from your computer, store it in the wireless mouse
compartment or in the wireless keyboard compartment.
Power adapter
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
Note: The P330 Tiny computer supports the following Tiny-in-one (TIO) monitor models: Tiny-in-One 23-
Monitor (MT: 10DQ), Tiny-in-One 22- Monitor (MT: 10LK), Tiny-in-One 24- Monitor (MT: 10LL), TIO22Gen3-
Monitor (MT: 10R1), TIO22Gen3Touch- Monitor (MT: 10R0), TIO24Gen3- Monitor (MT: 10QY), and
TIO24Gen3Touch- Monitor (MT: 10QX).
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Replace the power adapter.
Note: Your power cord might look different from the one illustrated.
50 P330 Tiny User Guide
c. Install the power cord.
Figure 17. Installing the power cord
d. Install the power adapter.
Figure 18. Installing the power adapter
Vertical stand
Attention: Do not open your computer or attempt any repairs before reading the Important Product Information
Guide.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
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VESA mount bracket
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Replace the VESA mount bracket.
a. Remove the VESA mount bracket.
Figure 21. Removing the VESA mount bracket
b. Install the VESA mount bracket.
Figure 22. Installing the VESA mount bracket
External optical drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Replace the external optical drive.
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c. Install the external optical drive.
Figure 25. Installing the external optical drive
d. Install the external optical drive box.
Figure 26. Installing the external optical drive box
Power adapter bracket
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Replace the power adapter bracket.
56 P330 Tiny User Guide
a. Remove the power adapter bracket.
Figure 27. Removing the power adapter bracket
b. Install the power adapter bracket.
Figure 28. Installing the power adapter bracket
Computer cover
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
CAUTION:
Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.
Chapter 7.Hardware removal and installation 57
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover.
Note: The dust shield is optional.
Figure 29. Removing the dust shield
Figure 30. Removing the computer cover
Storage drive
Note: The storage drive is optional.
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
58 P330 Tiny User Guide
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Disconnect the storage drive cable from the system board.
5. Replace the storage drive.
a. Remove the storage drive bracket.
Figure 31. Removing the storage drive bracket
Chapter 7.Hardware removal and installation 59
b. Remove the storage drive.
Figure 32. Removing the storage drive
60 P330 Tiny User Guide
c. Install the storage drive.
Figure 33. Installing the storage drive
d. Install the storage drive bracket.
Figure 34. Installing the storage drive bracket
6. Connect the storage drive cable to the system board. See “Parts on the system board” on page 4.
7. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
Chapter 7.Hardware removal and installation 61
Internal speaker
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Disconnect the internal speaker cable from the internal speaker connector on the system board. See
“Parts on the system board” on page 4.
5. Replace the internal speaker.
a. Remove the internal speaker.
Figure 35. Removing the internal speaker
b. Install the internal speaker.
Figure 36. Installing the internal speaker
6. Connect the internal speaker cable to the internal speaker connector on the system board. See “Parts
on the system board” on page 4.
7. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
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Graphics card
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Replace the graphics card.
a. Remove the graphics card from the computer.
Figure 37. Removing the graphics card
b. Remove the PCIe converter from the graphics card.
Figure 38. Removing the PCIe converter
Chapter 7.Hardware removal and installation 63
c. Remove the metal bezel from the graphics card.
Figure 39. Removing the metal bezel
d. Install the metal bezel on the new graphics card.
Figure 40. Installing the metal bezel
64 P330 Tiny User Guide
g. Install the screws to secure the graphics card to the computer.
Figure 43. Installing the graphics card
5. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
System fan
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Remove the internal speaker if necessary. For details, see “Internal speaker” on page 62.
5. Release the illuminated red dot cable from the system fan.
6. Disconnect the system fan cable from the system fan connector on the system board. See “Parts on the
system board” on page 4.
7. Replace the system fan.
a. Remove the system fan.
Figure 44. Removing the system fan
66 P330 Tiny User Guide
b. Install the system fan.
Figure 45. Installing the system fan
8. Connect the system fan cable to the system fan connector on the system board. See “Parts on the
system board” on page 4.
9. Install the illuminated red dot cable to the new system fan.
10. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
Coin-cell battery
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
Your computer has a special type of memory that maintains the date, time, and settings for built-in features,
such as parallel connector assignments (configurations). A coin-cell battery keeps this information active
when you turn off the computer.
The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell
battery lasts forever. If the coin-cell battery fails, the date, time, and configuration information (including
passwords) are lost. An error message is displayed when you turn on the computer.
1. Remove the computer cover. For details, see “Computer cover” on page 57.
2. Remove the internal speaker if necessary. For details, see “Internal speaker” on page 62.
3. Remove the system fan. For details, see “System fan” on page 66.
4. Replace the coin-cell battery.
Chapter 7.Hardware removal and installation 67
a. Release the coin-cell battery.
Figure 46. Releasing the coin-cell battery
b. Remove the coin-cell battery.
Figure 47. Removing the coin-cell battery
68 P330 Tiny User Guide
c. Install the coin-cell battery.
Figure 48. Installing the coin-cell battery
d. Press the coin-cell battery downward until it snaps into position.
Figure 49. Pressing the coin-cell battery downward until it snaps into position
5. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
To dispose of the coin-cell battery, refer to the “Lithium coin-cell battery notice” topic in the Safety and
Warranty Guide.
Wi-Fi card
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
Chapter 7.Hardware removal and installation 69
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Remove the system fan. For details, see “System fan” on page 66.
5. Remove the storage drive. For details, see “Storage drive” on page 58.
6. Depending on your computer model, refer to one of the following to replace the Wi-Fi card.
• Type 1
a. Remove the Wi-Fi card shield.
Figure 50. Removing the Wi-Fi card shield
b. Disconnect the Wi-Fi antenna cables.
Figure 51. Disconnecting the Wi-Fi antenna cables
70 P330 Tiny User Guide
f. Install the Wi-Fi card shield.
Figure 55. Installing the Wi-Fi card shield
• Type 2
a. Remove the Wi-Fi card shield.
Figure 56. Removing the Wi-Fi card shield
72 P330 Tiny User Guide
e. Connect the Wi-Fi antenna cables.
Figure 60. Connecting the Wi-Fi antenna cables
f. Install the Wi-Fi card shield.
Figure 61. Installing the Wi-Fi card shield
7. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
Bottom cover
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Replace the bottom cover.
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a. Remove the bottom cover.
Figure 62. Removing the bottom cover
b. Install the bottom cover.
Figure 63. Installing the bottom cover
5. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
Memory module
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
If your computer supports one memory module, install the module into the DIMM 1 slot. If your computer
supports two memory modules, install one memory module into the DIMM 1 slot first and then install the
other into the DIMM 2 slot. See “Parts on the system board” on page 4 for the locations of the slots.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Remove the bottom cover. For details, see “Bottom cover” on page 74.
5. Replace the memory module.
Chapter 7.Hardware removal and installation 75
a. Open the memory module retainer.
Figure 64. Opening the memory module retainer
b. Remove the memory module.
Figure 65. Removing the memory module
76 P330 Tiny User Guide
c. Install the memory module.
Figure 66. Installing the memory module
d. Close the memory module retainer.
Figure 67. Closing the memory module retainer
6. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
M.2 storage drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.
The instructions on how to install or replace a M.2 solid-state drive also apply to the Intel® Optane™
memory. Before replacing the Intel Optane memory, ensure that you disable the Intel Optane memory from
the Intel Rapid Storage Technology (Intel RST) Console. Otherwise, all data on the storage drive will be lost.
For more information about the Optane memory, go to:
https://www.intel.com/content/www/us/en/support/memory-and-storage/intel- optane-memory/000023989.html
Chapter 7.Hardware removal and installation 77
If your computer supports one M.2 storage drive, install the drive into the M.2 storage drive slot 1. If your
computer supports two M.2 storage drives, install one drive into the M.2 storage drive slot 1 first and then
install the other into the slot 2. See “Parts on the system board” on page 4 for the locations of the slots.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. Remove the computer cover. For details, see “Computer cover” on page 57.
4. Remove the bottom cover. For details, see “Memory module” on page 75.
5. Replace the M.2 storage drive.
a. Unlock the M.2 storage drive clip.
Figure 68. Unlocking the M.2 storage drive clip
b. Remove the M.2 storage drive.
Figure 69. Removing the M.2 storage drive
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c. Install the M.2 storage drive.
Figure 70. Installing the M.2 storage drive
d. Lock the M.2 storage drive clip.
Figure 71. Locking the M.2 storage drive clip
6. Reinstall the computer cover and reconnect the cables. For details, see “Completing the parts
replacement” on page 79.
Completing the parts replacement
CAUTION:
After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting
power and operating the computer. This action is important to help prevent unexpected electrical
shock and help ensure the containment of an unexpected fire that could happen under extremely rare
conditions.
After completing the installation or replacement for all parts, reinstall the computer cover and reconnect
cables. Depending on the parts you installed or replaced, you might need to confirm the updated information
in the Setup Utility program. Refer to “Using the Setup Utility program” on page 25.
To reinstall the computer cover and reconnect cables to your computer, do the following:
1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left
inside your computer. See “Parts on the system board” on page 4 for the locations of various
components in your computer.
Chapter 7.Hardware removal and installation 79
2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of
the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.
3. Reinstall the computer cover.
Figure 72. Installing the computer cover
Figure 73. Reinstalling the dust shield
4. Install the screw to secure the computer cover.
5. Place the computer in an upright position.
6. If there is any locking device available, lock the computer cover. See “Tips on using the computer” on
page 21.
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7. Reconnect the external cables and power cords to the corresponding connectors on the computer. See
“Hardware locations” on page 1.
8. Update the configuration of your computer if necessary. See “Using the Setup Utility program” on page
25.
9. If a newly installed hardware component does not work correctly, update the device driver. See
“Keeping your computer current” on page 20.
Chapter 7.Hardware removal and installation 81
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Chapter 8. Getting information, help, and service
This chapter provides information about getting help and support from Lenovo.
Information resources
You can use the information in this section to access useful resources relating to your computing needs.
Accessing the user guide in various languages
To access the user guide in various languages, go to:
https://support.lenovo.com
Windows help system
The Windows help system provides you with detailed information about using the Windows operating
system.
Note: Using the help for Windows 10 requires an active Internet connection.
To access the Windows help system, do the following:
1. Click the Start button to open the Start menu.
2. Click Get Help.
Safety and warranty
The Safety and Warranty Guide provided with your computer contains important safety information, product
warranty terms, and legal notices. Ensure that you read and understand all safety information in the Safety
and Warranty Guide before using your computer.
In addition, read and understand “Read this first: Important safety information” on page iii before using your
computer. This preface provides additional safety information that applies to topics and tasks described in
this User Guide.
Lenovo Web site
The Lenovo Web site (https://www.lenovo.com) provides up-to-date information and services to help you buy,
upgrade, and maintain your computer. You also can do the following:
• Shop for desktop and notebook computers, monitors, projectors, upgrades, and accessories for your
computer, and special offers.
• Purchase additional services, such as support for hardware, operating systems, programs, network setup
and configuration, and custom installations.
• Purchase upgrades and extended hardware repair services.
• Access troubleshooting and support information for your computer model and other supported products.
• Find a Service Provider located near you.
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
https://support.lenovo.com
© Copyright Lenovo 2018 83
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
• Lenovo Support phone numbers
Help and service
This section provides information about obtaining help and service.
Calling for service
During the warranty period, you can get help and information by telephone through the Customer Support
Center. For the warranty period of your computer, go to https://www.lenovo.com/warranty-status. For a list of
Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
The following services are available during the warranty period:
• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
• Engineering Change management - There might be changes that are required after a product has been
sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware
available.
These items are not covered by the warranty:
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts
• Identification of software problem sources
• Configuration of BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
If possible, be at your computer when you call. Have the following information available:
• Machine type and model
• Serial numbers of your hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
Using other services
You might travel with your computer or relocate it to a country or region where the machine type for your
desktop or notebook computer is sold. In such a situation, your computer might be eligible for International
84 P330 Tiny User Guide
Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Service will be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site
service) that is provided in the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and restrictions might apply at the
time of service.
To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries or regions where service is available, go to https://support.lenovo.com.
For technical assistance with the installation of or questions related to Service Packs for your preinstalled
Microsoft Windows product, go to https://support.microsoft.com. You also can contact the Lenovo Customer
Support Center for help. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services. Examples of these additional
services include:
• Support for hardware, operating systems, and programs
• Network setup and configuration services
• Upgraded or extended hardware repair services
• Custom installation services
Service availability and service name might vary by country or region. For more information about these
services, go to the Lenovo Web site at:
https://www.lenovo.com
Chapter 8.Getting information, help, and service 85
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Appendix A. System memory speed
The Intel CoreTM microprocessor families compatible with this ThinkStation computer feature an integrated
memory controller. The memory controller provides the microprocessor with direct access to the system
memory. Therefore, the system memory speed will be determined by the memory module type, frequency,
size (capacity), the number of memory modules installed, and the microprocessor model.
Notes:
• The actual system memory speed of the memory modules varies depending on the microprocessor
model. For example, your computer comes with 2666 MT/s memory modules, but the microprocessor
only supports up to 2400 MT/s memory modules. Then the system memory speed will be no faster than
2400 MT/s.
• The microprocessor models supported in your computer might vary. For a list of supported
microprocessor models, contact the Lenovo Customer Support Center.
Refer to the following information about the system memory speed:
• Memory module types: SODIMM
• Memory module operating voltage: 1.2 V
• Memory module frequency:
– 2400 MT/s
– 2666 MT/s
• Microprocessor models:
– Intel Xeon i3-8100T, i3-8300T
– Intel Xeon i5-8400T, i5-8500T, i5-8600T
– Intel Xeon i7–8700T
© Copyright Lenovo 2018 87
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Appendix B. Supplemental information about the Ubuntu
operating system
In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled
Ubuntu® operating system.
If the Ubuntu operating system is available on your computer, read the following information before you use
the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled
applications in this documentation.
Accessing the Lenovo Limited Warranty
This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited
Warranty at:
https://www.lenovo.com/warranty/llw_02
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:
/usr/share/doc/lenovo-doc
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office
or reseller to obtain a printed version of the LLW.
Accessing the Ubuntu help system
The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the
help system from the Unity, move your pointer to the Launch bar, and then click the Help icon. If you cannot
find the Help icon from the Launch bar, click the Search icon, and type Help to search it.
To learn more about the Ubuntu operating system, go to:
https://www.ubuntu.com
Getting support information
If you need help, service, technical assistance, or more information about the Ubuntu operating system or
other applications, contact the provider of the Ubuntu operating system or the provider of the application. If
you need the service and support for hardware components shipped with your computer, contact Lenovo.
For more information about how to contact Lenovo, refer to the User Guide and Safety and Warranty Guide.
To access the latest User Guide, Setup Guide, and Safety and Warranty Guide, go to:
https://support.lenovo.com
© Copyright Lenovo 2018 89
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Appendix C. Regulatory information
The latest compliance information is available at:
https://www.lenovo.com/compliance
Export classification notice
This product is subject to the United States Export Administration Regulations (EAR) and has an Export
Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
Electronic emissions notices
Federal Communications Commission Declaration of Conformity
The following information refers to ThinkStation P330 Tiny, machine types: 30CE, 30CF, 30CG, 30D5, 30D6,
and 30D7.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
7001 Development Drive
Morrisville, NC 27560
Email: FCC@lenovo.com
Industry Canada Class B emission compliance statement
CAN ICES-3(B)/NMB-3(B)
© Copyright Lenovo 2018 91
European Union conformity
EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia
EMC Directive Statement: This product is in conformity with the protection requirements of EU Council
EMC Directive 2014/30/EU on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
This product has been tested and found to comply with the limits for Class B equipment according to
European Standards harmonized in the Directives in compliance. The Class B requirements for equipment
are intended to offer adequate protection to broadcast services within residential environments.
Radio Equipment Directive Statement: This product is in conformity with all the requirements and essential
norms that apply to EU Council Radio Equipment Directive 2014/53/EU on the approximation of the laws of
the Member States relating to radio equipment. The full text of the system EU declaration of conformity and
the EU wireless module declarations are available at following Internet addresses: https://www.lenovo.com/
eu-doc-workstations
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the installation of option cards from other
manufacturers.
German Class B compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der Klasse B der Norm gemäß Richtlinie.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EMV EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von
Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
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Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse B.
Korean wireless-radio compliance information
Japan VCCI Class B compliance statement
Japan compliance statement for products which connect to the power mains with rated current less
than or equal to 20 A per phase
Japan notice for ac power cord
The ac power cord shipped with your product can be used only for this specific product. Do not use the ac
power cord for other devices.
Lenovo product service information for Taiwan
Keyboard and mouse compliance statement for Taiwan
Eurasian compliance mark
Brazil audio notice
Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
Mexico wireless-radio compliance information
Advertencia: En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
Appendix C. Regulatory information 93
Additional regulatory information
For additional regulatory information, refer to the Regulatory Notice shipped with your computer. Depending
on the configuration of your computer and the country or region where the computer was purchased, you
might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo
Support Web site in electronic format. To access electronic copies of the documentation, go to https://
support.lenovo.com.
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Appendix D. WEEE and recycling information of countries and
regions
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers various programs and services to assist equipment owners in
recycling their IT products. The latest environmental information is available at:
https://www.lenovo.com/ecodeclaration
Important WEEE information
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for
example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in
accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These
regulations determine the framework for the return and recycling of used appliances as applicable within
each geography. This label is applied to various products to indicate that the product is not to be thrown
away, but rather put in the established collection systems for reclaiming these end of life products.
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life
EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle,
and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health
due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain
parts and components, which at end-of-life might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of
sale or any distributor that sells electrical and electronic equipment of the same nature and function as the
used EEE or WEEE.
For additional WEEE information, go to:
https://www.lenovo.com/recycling
WEEE information for Hungary
Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations
under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
Recycling information for Japan
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of
the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Computers and monitors are categorized as industrial waste and should be properly disposed of by an
© Copyright Lenovo 2018 95
industrial waste disposal contractor certified by a local government. In accordance with the Law for
Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,
visit the Lenovo Web site at https://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of
Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the
manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used
computers sold after October 1, 2003. For details, visit the Lenovo Web site at https://www.lenovo.com/
recycling/japan.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Disposing of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer
clock while the computer is off or disconnected from the main power source. If you need to replace it with a
new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused
lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal
operator, and follow their instructions. Disposal of a lithium battery must comply with local ordinances and
regulations.
Recycling information for Brazil
Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de
acordo com a legislação local.
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um
produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:
reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções
para o correto descarte do seu produto Lenovo.
Battery recycling information for Taiwan
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Battery recycling information for the European Union
Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the
framework for the return and recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown
away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate
that they are to be collected separately and recycled at end of life. The label on the battery may also include
a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).
Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal
waste, but use the collection framework available to customers for the return, recycling, and treatment of
batteries and accumulators. Customer participation is important to minimize any potential effects of batteries
and accumulators on the environment and human health due to the potential presence of hazardous
substances.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection
facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries
and accumulators for separate collection.
Disposing of lithium batteries and battery packs from Lenovo products
A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the
battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or
contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your
place of purchase or a waste-disposal operator, and follow their instructions.
Disposing of battery packs from Lenovo products
Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can
find details on the battery pack in the product documentation. If you need to dispose of a battery pack,
insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for
your product.
For proper collection and treatment, go to:
https://www.lenovo.com/environment
Appendix D. WEEE and recycling information of countries and regions 97
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Appendix E. Restriction of Hazardous Substances (RoHS)
Directive of countries and regions
The latest environmental information is available at:
https://www.lenovo.com/ecodeclaration
European Union RoHS
This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive
2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic
equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo worldwide compliance on RoHS, go to:
https://www.lenovo.com/rohs-communication
China RoHS
Turkish RoHS
The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use
of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE).
© Copyright Lenovo 2018 99
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management) Rules.
Taiwan RoHS
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Appendix F. ENERGY STAR model information
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of
Energy aimed at saving money and protecting the environment through energy efficient products and
practices.
Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Some
models of the following machine types have been designed and tested to conform to the ENERGY STAR
program requirement for computers at the time of manufacture: 30CE, 30CF, 30CG, 30D5, 30D6, and 30D7.
For more information about ENERGY STAR ratings for Lenovo computers, go to:
https://www.lenovo.com
By using ENERGY STAR compliant products and taking advantage of the power-management features of
your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to
potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.
For more information about ENERGY STAR, go to:
https://www.energystar.gov/
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To
help in this endeavor, set the following power-management features to take effect when your computer has
been inactive for a specified duration:
Table 1. ENERGY STAR power-management features
Windows 10 operating system
Power plan: Default
• Turn off the display: After 10 minutes
• Put the computer to sleep: After 25 minutes
• Advanced power settings:
– Turn off hard disk drives: After 20 minutes
– Hibernate: Never
To awaken your computer from a Sleep mode, press any key on your keyboard.
To change power settings, do the following:
1. Click the Start button to open the Start menu.
2. Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Power Options.
4. Follow the instructions on the screen.
© Copyright Lenovo 2018 101
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Appendix G. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the products and/or the programs described in this publication at any
time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
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Appendix H. Trademarks
LENOVO, the LENOVO logo, the THINKSTATION logo, and THINKSTATION are trademarks of Lenovo.
Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel and
Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. DisplayPort and Mini DisplayPort
are trademarks of the Video Electronics Standards Association. Ubuntu is a registered trademark of
Canonical Ltd. All other trademarks are the property of their respective owners. © 2018 Lenovo.
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