Important safety information
Chapter 1. Product overview
Chapter 2. Using your computer
Chapter 3. Enhancing your computer
Chapter 4. Accessibility, ergonomic, and maintenance information
Chapter 5. Security
Chapter 6. Advanced configuration
Chapter 7. Troubleshooting computer problems
Chapter 8. Recovery information
- Recovery information for the Windows 7 operating system
  - Creating and using recovery media
  - Reinstalling preinstalled programs and device drivers
- Recovery information for the Windows 10 operating system
Chapter 9. Replacing devices
Chapter 10. Getting support
Appendix A. Supplemental information about the Ubuntu operating system
Appendix B. Regulatory information
Appendix C. WEEE and recycling statements
Appendix D. Restriction of Hazardous Substances (RoHS) Directive
Appendix E. ENERGY STAR model information
Appendix F. Notices
Appendix G. Trademarks

Lenovo T470s User Manual

Displayed below is the user manual for T470s by Lenovo which is a product in the Notebooks category. This manual has pages.

Related Manuals

Lenovo T470s Manual

T470sUserGuide

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:

•Safety,Warranty,andSetupGuide

•“Importantsafetyinformation”onpagev

ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport

Websiteat:

http://www.lenovo.com/support

FirstEdition(February2017)

©CopyrightLenovo2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices

Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.

GS-35F-05925.

Contents

Importantsafetyinformation......v

Readthisﬁrst................v

Importantinformationaboutusingyourcomputer..v

Conditionsthatrequireimmediateaction....vii

Serviceandupgrades............vii

Powercordsandpoweradapters.......viii

Extensioncordsandrelateddevices.......ix

Plugsandoutlets...............ix

Powersupplystatement............ix

Externaldevices...............x

Generalbatterynotice.............x

Noticeforbuilt-inrechargeablebattery......xi

Noticefornon-rechargeablecoin-cellbattery...xi

Heatandproductventilation..........xi

Electricalcurrentsafetyinformation......xii

Liquidcrystaldisplay(LCD)notice.......xiii

Usingheadphonesorearphones.......xiii

Plasticbagnotice.............xiv

Glasspartsnotice.............xiv

Chapter1.Productoverview......1

Computercontrols,connectors,andindicators...1

Frontview................1

Left-sideview..............2

Right-sideview..............3

Bottomview...............5

Statusindicators.............5

Importantproductinformationlabels.......7

Machinetypeandmodellabel........7

FCCIDandICCertiﬁcationnumber.....8

LabelsfortheWindowsoperatingsystems...9

Computerfeatures..............9

Computerspeciﬁcations...........11

Operatingenvironment...........11

Lenovoprograms.............12

AccessingLenovoprograms.......12

AnintroductiontoLenovoprograms....12

Chapter2.Usingyourcomputer...15

Registeringyourcomputer..........15

Frequentlyaskedquestions.........15

GettinghelpabouttheWindowsoperating

system..................16

Usingthemulti-touchscreen.........16

Usingthespecialkeys...........19

UsingtheThinkPadpointingdevice......20

ThinkPadpointingdeviceoverview.....20

UsingtheTrackPointpointingdevice....21

Usingthetrackpad...........22

Usingthetrackpadtouchgestures.....23

CustomizingtheThinkPadpointingdevice..24

Replacingthecaponthepointingstick...24

Powermanagement............24

Usingtheacpoweradapter........24

Usingthebattery............25

Managingthebatterypower.......26

Power-savingmodes..........26

CabledEthernetconnections.........27

Wirelessconnections............27

Usingthewireless-LANconnection.....28

Usingthewireless-WANconnection....28

UsingtheBluetoothconnection......29

UsingtheNFCdevices.........29

UsingtheAirplanemode.........31

Usingaudiofeatures............31

Usingthecamera.............32

Usingamediacardorasmartcard......32

Usinganexternaldisplay..........34

Travelingwithyourcomputer.........35

Chapter3.Enhancingyour

computer...............37

FindingThinkPadoptions..........37

ThinkPadBasicDock,ThinkPadProDock,and

ThinkPadUltraDock............37

Controls,connectors,andindicators....37

Attachingadockingstationtoyour

computer...............42

Detachingadockingstationfromyour

computer...............42

Guidelinesonconnectingmultipleexternal

displaystothedockingstation......43

ThinkPadWiGigDock............44

ThinkPadWiGigDockoverview......45

SettinguptheThinkPadWiGigDock....46

UsingtheThinkPadWiGigDock......48

Chapter4.Accessibility,ergonomic,

andmaintenanceinformation....51

Accessibilityinformation...........51

Ergonomicinformation...........53

Cleaningandmaintenance..........54

Chapter5.Security..........57

Usingpasswords..............57

©CopyrightLenovo2017i

Passwordsintroduction.........57

Setting,changing,orremovingapassword.58

Harddisksecurity.............58

Settingthesecuritychip...........59

Usingtheﬁngerprintreader..........60

Deletingdatafromyourstoragedrive......62

Usingﬁrewalls...............63

Protectingdataagainstviruses........63

Chapter6.Advancedconﬁguration..65

Installinganewoperatingsystem.......65

InstallingtheWindows7operatingsystem..65

InstallingtheWindows10operatingsystem.66

Installingdevicedrivers...........67

UsingtheThinkPadSetupprogram......68

ConﬁguringThinkPadSetup.......68

Changingthestartupsequence......68

UpdatingtheUEFIBIOS.........69

BIOSmenu..............69

Usingsystemmanagement..........80

Chapter7.Troubleshootingcomputer

problems...............83

Generaltipsforpreventingproblems......83

Diagnosingproblems............83

Troubleshooting..............84

Computerstopsresponding.......84

Spillsonthekeyboard..........85

Errormessages............85

Beeperrors..............87

Memorymoduleproblems........88

Ethernetproblems...........88

Wireless-LANproblem..........89

Wireless-WANproblem.........90

Bluetoothproblem...........90

ThinkPadpointingdeviceproblems.....90

Keyboardproblems...........91

Computerscreenproblems........91

Externalmonitorproblems........93

Audioproblems............94

Fingerprintreaderproblems........96

Batteryproblems............96

acpoweradapterproblem........97

Powerproblems............97

Powerbuttonproblem..........97

Bootproblems.............97

Sleepandhibernationproblems......98

Harddiskdriveproblems.........99

Solid-statedriveproblem.........99

Softwareproblem............99

USBproblem.............100

Dockingstationproblem.........100

Chapter8.Recoveryinformation..101

RecoveryinformationfortheWindows7operating

system..................101

Creatingandusingrecoverymedia.....101

Reinstallingpreinstalledprogramsanddevice

drivers................102

RecoveryinformationfortheWindows10operating

system..................103

Resettingyourcomputer.........103

Usingadvancedstartupoptions......103

RecoveringyouroperatingsystemifWindows

10failstostart.............103

CreatingandusingarecoveryUSBdrive..103

Chapter9.Replacingdevices....105

Staticelectricityprevention..........105

Disablingthebuilt-inbattery.........105

ReplacingthemicroSIMcard.........106

Replacingthebasecoverassembly......106

Replacingthedc-incableanddc-inbracket...108

ReplacingtheUSBsubcardassembly.....110

ReplacingtheM.2solid-statedrive......111

Replacingthememorymodule........113

Replacingthewireless-WANcard.......114

Replacingthekeyboard...........116

Chapter10.Gettingsupport....125

BeforeyoucontactLenovo..........125

Gettinghelpandservice...........125

LenovoSupportWebsite.........126

CallingLenovo.............126

Purchasingadditionalservices........127

AppendixA.Supplemental

informationabouttheUbuntu

operatingsystem..........129

AppendixB.Regulatory

information.............131

Certiﬁcation-relatedinformation........131

Wireless-relatedinformation.........131

Wirelessinteroperability.........131

Usageenvironmentandyourhealth....132

LocatingtheUltraConnectwireless

antennas...............132

Wireless-radiocomplianceinformation...133

Locatingwirelessregulatorynotices....134

Exportclassiﬁcationnotice..........134

Electronicemissionnotices..........134

iiT470sUserGuide

FederalCommunicationsCommission

DeclarationofConformity........134

IndustryCanadaClassBemissioncompliance

statement...............134

EuropeanUnion-Compliancetothe

ElectromagneticCompatibility(EMC)Directive

orRadioEquipmentDirective.......135

GermanClassBcompliancestatement...135

KoreaClassBcompliancestatement....136

JapanVCCIClassBcompliancestatement..136

Japancompliancestatementforproducts

whichconnecttothepowermainswith

ratedcurrentlessthanorequalto20Aper

phase................136

Japannoticeforacpowercord......136

Lenovoproductserviceinformationfor

Taiwan................136

Eurasiancompliancemark..........136

Brazilaudionotice.............136

AppendixC.WEEEandrecycling

statements.............137

Generalrecyclinginformation.........137

ImportantWEEEinformation.........137

Japanrecyclingstatements.........138

RecyclinginformationforBrazil........138

BatteryrecyclinginformationfortheEuropean

Union..................139

BatteryrecyclinginformationforTaiwan.....140

BatteryrecyclinginformationfortheUnitedStates

andCanada................140

RecyclinginformationforChina........140

AppendixD.RestrictionofHazardous

Substances(RoHS)Directive....141

AppendixE.ENERGYSTARmodel

information.............145

AppendixF.Notices.........147

AppendixG.Trademarks......149

©CopyrightLenovo2017iii

ivT470sUserGuide

Importantsafetyinformation

Note:Readtheimportantsafetyinformationﬁrst.

Readthisﬁrst

Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded

withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement

ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup

Guidethatcomeswithyourcomputer.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal

computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential

safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese

risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe

operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing

theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself

fromhazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook

computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave

suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized

internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe

batterysafetyinformationappliestoallcomputerproducts.

Importantinformationaboutusingyourcomputer

Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.

Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.

Protectyourselffromtheheatthatyourcomputergenerates.

Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm

rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach

dependsontheamountofsystemactivityandthelevelofchargeinthebattery.

Extendedcontactwithyourbody,eventhroughclothing,couldcause

discomfortorevenaskinburn.

•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin

contactwithahotsectionofthecomputerforanyextendedtime.

•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom

thepalmrest.

Protectyourselffromtheheatgeneratedbytheacpoweradapter.

Whentheacpoweradapterisconnectedtoanelectricaloutletandyour

computer,itgeneratesheat.

Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin

burn.

•Donotplacetheacpoweradapterincontactwithanypartofyourbody

whileitisinuse.

•Neveruseittowarmyourbody.

©CopyrightLenovo2017v

Preventyourcomputerfromgettingwet.

Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour

computer.

Protectthecablesfrombeingdamaged.

Applyingstrongforcetocablesmaydamageorbreakthem.

Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a

keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked

on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway

subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.

Protectyourcomputeranddatawhenmovingit.

Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe

following:

•Turnitoff.

•Putitinsleepmode.

•Putitinhibernationmode.

Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.

Handleyourcomputergently.

Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson

yourcomputer,display,orexternaldevices.

Carryyourcomputercarefully.

•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.

•Donotpackyourcomputerinatightlypackedsuitcaseorbag.

•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep

mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit

isturnedon.

viT470sUserGuide

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough

thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby

anauthorizedservicer.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare

occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou

mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan

internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate

apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.

ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone

numbers,seethefollowingWebsite:

http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.

Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact

theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe

productandhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety

concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand

telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare

cracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orﬁre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign

substancesonthebattery.

•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or

poweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured

fororbyLenovo®,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther

instructions,oruntilyougetasuitablereplacement.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror

yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare

referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer

ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor

customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor

replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea

productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake

©CopyrightLenovo2017vii

surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave

anyquestionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafety.

CAUTION:

Hazardousmovingparts.Keepﬁngersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe

computeriscool.

Powercordsandpoweradapters

DANGER

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm2,or

better.Forothercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin

waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord

orpoweradapternearsinks,tubs,toilets,oronﬂoorsthatarecleanedwithliquidcleansers.

Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed

bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector

terminalsonapoweradapter,whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof

overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor

overheatingorwherethepowercordappearstohavebeendamagedinanyway.

viiiT470sUserGuide

Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects

whenthepoweradapterispluggedintoanelectricaloutlet.

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse

areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips

areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation

ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

DANGER

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe

damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualiﬁedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain

areplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts

ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugﬁtsonlyintoagrounded

electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto

anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan

approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never

overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch

circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads

andbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose

totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare

installing.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Powersupplystatement

DANGER

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

©CopyrightLenovo2017ix

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Externaldevices

CAUTION:

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and

1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoid

possibledamagetoattacheddevices,waitatleastﬁvesecondsafterthecomputerisshutdownto

disconnectexternaldevices.

Generalbatterynotice

DANGER

BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand

shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespeciﬁedbyLenovo,ora

disassembledormodiﬁedbatteryisnotcoveredbythewarranty.

Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible

injury,dothefollowing:

•Donotopen,dissemble,orserviceanybattery.

•Donotcrushorpuncturethebattery.

•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.

•Keepthebatteryawayfromchildren.

•Keepthebatteryawayfromﬁre.

Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign

materialsonthebatteryleads.

Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom

temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe

chargedaboutonceperyeartopreventoverdischarge.

Donotputthebatteryintrashthatisdisposedofinlandﬁlls.Whendisposingofthebattery,comply

withlocalordinancesorregulations.

xT470sUserGuide

Noticeforbuilt-inrechargeablebattery

DANGER

Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe

donebyaLenovo-authorizedrepairfacilityortechnician.

Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.

TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal

lawsandregulations.

Noticefornon-rechargeablecoin-cellbattery

DANGER

Donotattempttoreplacethenon-rechargeablecoin-cellbattery.Replacementofthebatterymust

bedonebyaLenovo-authorizedrepairfacilityortechnician.

TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal

lawsandregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See

www.dtsc.ca.gov/hazardouswaste/perchlorate

Heatandproductventilation

DANGER

Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen

batteriesarecharging.Notebookcomputerscangenerateasigniﬁcantamountofheatduetotheir

compactsize.Alwaysfollowthesebasicprecautions:

•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome

otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour

bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou

usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.

Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson

theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,

eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks

fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse

thekeyboardforanyextendedlengthoftime.

•Donotoperateyourcomputerorchargethebatterynearﬂammablematerialsorinexplosive

environments.

©CopyrightLenovo2017xi

•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and

reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton

abed,sofa,carpet,orotherﬂexiblesurface.Neverblock,cover,ordisablethesefeatures.

•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates

heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe

acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,

maycauseaskinburn.

Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe

requiredforcomputersindustyorhigh-trafﬁcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airﬂowtemperaturesintothecomputershouldnotexceed35°C(95°F).

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotuseyourcomputerduringalightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconﬁguration

ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofﬁre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice

covers,unlessinstructedotherwiseintheinstallationandconﬁgurationprocedures.

•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse

thecomputerwheninternalpartsandcircuitsareexposed.

DANGER

Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,

oropeningcoversonthisproductorattacheddevices.

Toconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

Todisconnect:

1.TurneverythingOFF.

2.First,removepowercordsfromoutlets.

3.Removesignalcablesfromconnectors.

xiiT470sUserGuide

4.Attachpowercordstooutlets.

5.TurndevicesON.

4.Removeallcablesfromdevices.

Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother

electricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical

cableshavebeenconnectedtothecomputer.

DANGER

Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable

toordisconnectitfromthetelephoneoutletonthewall.

Liquidcrystaldisplay(LCD)notice

CAUTION:

Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan

causetheLCDtobreak.IftheLCDbreaksandtheinternalﬂuidgetsintoyoureyesoronyour

hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare

presentafterwashing,getmedicalcare.

Note:Forproductswithmercury-containingﬂuorescentlamps(forexample,non-LED),theﬂuorescentlamp

intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.

Usingheadphonesorearphones

CAUTION:

Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof

theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound

pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe

outputoftheheadphoneorearphoneconnectorsdonotcomplywithspeciﬁcationsofEN50332-2.The

headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspeciﬁcation

limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst

hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7

limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN

50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof

theheadphonesorearphonesandthecomputeralreadycomplieswiththespeciﬁcationsofEN50332-1.

Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5

LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto

excessivesoundpressurelevels.

©CopyrightLenovo2017xiii

Plasticbagnotice

DANGER

Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger

ofsuffocation.

Glasspartsnotice

CAUTION:

Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped

onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove

it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.

xivT470sUserGuide

Chapter1.Productoverview

Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.

Computercontrols,connectors,andindicators

Thissectionintroduceshardwarefeaturesofthecomputer.

Frontview

1Camera(availableonsomemodels)2Microphones(availableonsomemodels)

3Powerbutton4Fingerprintreader(availableonsomemodels)

5NFCmark(availableonsomemodels)6Trackpad

7TrackPointbuttons8TrackPoint®pointingstick

9Screen(multi-touchscreenavailableonsomemodels)

1Camera(availableonsomemodels)

Thecameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see“Using

thecamera”onpage32.

2Microphones(availableonsomemodels)

Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.

3Powerbutton

Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.

Toturnoffthecomputer,dothefollowing:

•ForWindows®7:OpentheStartmenuandclickShutdown.

•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.

©CopyrightLenovo20171

Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbuttonfor

fourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”onpage84.

Youalsocandeﬁnewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn

offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton

does,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall

icons.

2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.

3.Followtheinstructionsonthescreen.

4Fingerprintreader(availableonsomemodels)

Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourﬁngerprintwitha

password.Formoreinformation,see“Usingtheﬁngerprintreader”onpage60.

5NFCmark(availableonsomemodels)

Nearﬁeldcommunication(NFC)isahigh-frequencyandshort-rangewirelesscommunicationtechnology.

ByusingNFC,youcanestablishradiocommunicationsbetweenyourcomputerandanotherNFC-enabled

deviceoverafewcentimetersorinches.Formoreinformation,see“UsingtheNFCdevices”onpage29.

ThinkPad®pointingdevice

6Trackpad

7TrackPointbuttons

8TrackPointpointingstick

YourcomputerisequippedwiththeLenovo-uniqueThinkPadpointingdevice.Formoreinformation,see

“ThinkPadpointingdeviceoverview”onpage20.

9Screen(multi-touchscreenavailableonsomemodels)

Themulti-touchscreenenablesyoutouseyourcomputerwithsimpletouchgestures.Formoreinformation,

see“Usingthemulti-touchscreen”onpage16.

Left-sideview

1Powerconnector2USB3.0connector

3Fanlouvers4Audioconnector

5Media-cardslot

1Powerconnector

Thepowerconnectorenablesyoutoconnectthecomputertoacpower.

2USB3.0connector

YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB

mouse,USBstoragedevice,orUSBprinter.

2T470sUserGuide

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.

Otherwisetheconnectormightgetdamaged.

3Fanlouvers

Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially

thecoolingofthemicroprocessor.

Note:Toensureproperairﬂow,donotplaceanyobstaclesinfrontofthefanlouvers.

4Audioconnector

Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto

listentothesoundfromthecomputer.

Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou

presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris

enabledinstead.

Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using

themulti-touchscreen”onpage16.

5Media-cardslot

Youcaninsertamediacardintothemedia-cardslotfordataaccessorstorage.Formoreinformation,see

“Usingamediacardorasmartcard”onpage32.

Right-sideview

1Smart-cardslot(availableonsomemodels)2USB-Cconnector(Thunderbolt™3compatible)

3USB3.0connector4HDMI™connector

5AlwaysOnUSB3.0connector6Ethernetconnector

7Micro-SIM-cardtray8Security-lockslot

1Smart-cardslot(availableonsomemodels)

Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge

organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).For

moreinformation,see“Usingamediacardorasmartcard”onpage32.

2USB-Cconnector(Thunderbolt3compatible)

TheUSB-Cconnectorisanewinterfacethatsupportspowerdelivery,datatransfer,videooutput,andso

on.LenovoprovidesvariousUSB-Caccessoriestohelpyouexpandyourcomputerfunctionality.Formore

information,gotohttp://www.lenovo.com/essentials.

3USB3.0connector

YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB

mouse,USBstoragedevice,orUSBprinter.

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.

Otherwisetheconnectormightgetdamaged.

Chapter1.Productoverview3

4HDMIconnector

TheHigh-DeﬁnitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerface.Itenables

youtoconnectyourcomputertoacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer

orahigh-deﬁnitiontelevision(HDTV).

5AlwaysOnUSB3.0connector

Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargeUSB-compatibledevicesinthe

followingsituations:

•Whenyourcomputerisonorinsleepmode

•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.

Otherwisetheconnectormightgetdamaged.

Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected

toacpower,dothefollowing:

•Starttheﬁngerprintprogram.Forinstructionsonhowtostarttheﬁngerprintprogram,see“Accessing

Lenovoprograms”onpage12.

•ForWindows7:StartthePowerManagerprogram.Forinstructionsonhowtostarttheprogram,see

“AccessingLenovoprograms”onpage12.ClicktheGlobalPowerSettingstab,andthenfollowthe

instructionsonthescreentomakeyourpreferredsetting.

•ForWindows10:StarttheLenovoSettingsprogram.Forinstructionsonhowtostarttheprogram,

see“AccessingLenovoprograms”onpage12.ClickPOWER,andthenfollowtheinstructionsonthe

screentomakeyourpreferredsetting.

6Ethernetconnector

TheEthernetconnectorenablesyoutoconnectthecomputertoalocalareanetwork(LAN).

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

YoucanonlyconnectanEthernetcabletothisconnector.

TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris

connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.

Note:Ifthecomputerisconnectedtoadockingstation,usetheEthernetconnectoronthedockingstation

insteadoftheoneonthecomputer.

7Micro-SIM-cardtray

Ifyourcomputersupportsthewirelesswideareanetwork(wirelessWAN)feature,amicroSubscriber

IdentiﬁcationModule(SIM)cardmightberequiredtoestablishwirelessWANconnections.Dependingon

thecountryorregionofdelivery,themicroSIMcardmightbealreadyinstalledintheMicro-SIM-cardtray.

Formoreinformation,see“Usingamediacardorasmartcard”onpage32.

8Security-lockslot

Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherﬁxturesthroughasecurity

cablelockthatﬁtsthissecurity-lockslot.

4T470sUserGuide

Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity

feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance

ofthelockingdeviceandsecurityfeature.

Bottomview

1Docking-stationconnector2Keyboardlock

3Speakers4Emergency-resethole

1Docking-stationconnector

Youcanconnectthecomputertoasupporteddockingstationtoextendthecomputercapabilities.

2Keyboardlock

Unlockthekeyboardlockbeforeyoureplacethekeyboard.

3Speakers

Yourcomputerisequippedwithapairofstereospeakers.

4Emergency-resethole

Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removethe

acpoweradapterﬁrst.Theninsertastraightenedpaperclipintotheemergency-resetholetoresetthe

computer.

Statusindicators

Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.

Chapter1.Productoverview5

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.

1Camerastatusindicator

Whenthisindicatorison,thecameraisinuse.

27Systemstatusindicators

TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe

systemstatusofyourcomputer.

•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.

•On:Thecomputerison(innormalmode).

•Off:Thecomputerisofforinhibernationmode.

•Blinksquickly:Thecomputerisenteringsleeporhibernationmode.

•Blinksslowly:Thecomputerisinsleepmode.

3CapsLockindicator

Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.

6T470sUserGuide

4FnLockindicator

ThisindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Usingthespecialkeys”

onpage19.

5Speaker-muteindicator

Whenthisindicatorison,thespeakersaremuted.

6Microphone-muteindicator

Whenthisindicatorison,themicrophonesaremuted.

8acpowerstatusindicator

Thisindicatorshowstheacpowerandbatterypowerstatusofthecomputer.

•Green:connectedtoacpower(batterypower80%–100%)

•Yellow:connectedtoacpower(batterypower1%–80%)

•Off:notconnectedtoacpower

Importantproductinformationlabels

Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:

•Machinetypeandmodellabel

•FCCIDandICCertiﬁcationlabel

•LabelsfortheWindowsoperatingsystems

Machinetypeandmodellabel

WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto

identifyyourcomputerandprovidefasterservice.

Thefollowingillustrationshowswheretoﬁndthelabelthatcontainsthemachinetypeandmodelinformation

ofyourcomputer.

Chapter1.Productoverview7

FCCIDandICCertiﬁcationnumber

TheFCCandICCertiﬁcationinformationisidentiﬁedbyalabelonthecomputerasshowninthefollowing

illustration.

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.

Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:

•Forapreinstalledwirelessmodule,thislabelidentiﬁestheactualFCCIDandICcertiﬁcationnumberfor

thewirelessmoduleinstalledbyLenovo.

Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,youmust

contacttheLenovoserviceﬁrst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized

replacement.

•Forauser-installablewirelessWANmodule,thislabeldirectsyoutoconsultthisuserguidefortheactual

FCCIDandICcertiﬁcationnumber.

TheFCCIDandICCertiﬁcationnumberlabelisafﬁxedtothewirelessWANmodule1(availableon

somemodels)installedinthecomputer.

8T470sUserGuide

Note:Fortheuser-installablewirelessmodule,ensurethatyouuseonlyaLenovo-authorizedwireless

moduleforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep

whenyouturnonthecomputer.

LabelsfortheWindowsoperatingsystems

Windows7CertiﬁcateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating

systemhaveaCertiﬁcateofAuthenticitylabelafﬁxedtothecomputercoverorinsidethebattery

compartment.TheCertiﬁcateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7

productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion

mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon

theCertiﬁcateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct

ID.TheProductIDisimportantwhenyoureinstalltheWindows7operatingsystemfromasourceother

thanaLenovoproductrecoverydiscset.

Windows10GenuineMicrosoft®label:YourcomputermighthaveaGenuineMicrosoftlabelafﬁxedtoits

coverdependingonthefollowingfactors:

•Yourgeographiclocation

•Datewhenyourcomputerwasmanufactured

•VersionofWindows10thatispreinstalled

Gotohttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes

ofGenuineMicrosoftlabels.

•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels

preinstalledwithanyversionofWindows10.

•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed

forWindows10Pro.

TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot

genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe

informationprovidedbyMicrosoftat:

https://www.microsoft.com/en-us/howtotell/default.aspx

UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor

whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerﬁrmware.Whenever

aWindows10productisinstalled,theinstallationprogramchecksthecomputerﬁrmwareforavalid,

matchingProductIDtocompletetheactivation.

Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro

licensedowngraderights.

Computerfeatures

Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight

beavailableonlyonspeciﬁcmodels.

Computercolor

•Blackorsilver

Microprocessor

Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:

Chapter1.Productoverview9

•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.

•ForWindows10:Right-clicktheStartbuttonandthenselectSystem.

Memory

•Doubledatarate4(DDR4)synchronousdynamic(SD)randomaccessmemory(RAM)

Storagedevice

•M.2solid-statedrive

Display

•Brightnesscontrol

•ColordisplaywithIn-PlaneSwitching(IPS)technology

•Displaysize:355.6mm(14inches)

•Displayresolution:1920x1080pixelsor2560x1440pixels

•Multi-touchtechnology(availableonsomemodels)

Keyboard

•Six-rowkeyboard(backlightfunctionavailableonsomemodels)

•Functionkeys

•ThinkPadpointingdevice(includingtheTrackPointpointingdeviceandtrackpad)

Connectorsandslots

•acpowerconnector

•Audioconnector

•Docking-stationconnector

•ThreeUSB3.0connectors(includingoneAlwaysOnUSB3.0connector)

•HDMIconnector

•Media-cardslot

•Micro-SIM-cardtray

•Ethernetconnector

•Smart-cardslot(availableonsomemodels)

•USB-Cconnector(Thunderbolt3compatible)

Securityfeatures

•Fingerprintreader(availableonsomemodels)

•Security-lockslot

•TrustedPlatformModule(TPM)

Wirelessfeatures

•Bluetooth

•NFC(availableonsomemodels)

•WirelessLAN

•Wirelesswideareanetwork(WAN)(availableonsomemodels)

•GlobalPositioningSystem(GPS)satellitereceiver(availableonmodelswithwirelessWAN)

10T470sUserGuide

•WirelessGigabitAlliance(WiGig®)(availableonsomemodels)

Others

•Camera(availableonsomemodels)

•Microphones(availableonsomemodels)

Computerspeciﬁcations

Size

•Width:331mm(13inches)

•Depth:226.8mm(8.9inches)

•Thickness:16.9mm(0.67inches)to18.8mm(0.74inches)

Maximumheatoutput(dependingonthemodel)

•45W(154Btu/hr)

•65W(222Btu/hr)

Powersource(acpoweradapter)

•Sine-waveinputat50Hzto60Hz

•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz

Operatingenvironment

Maximumaltitude(withoutpressurization)

•3048m(10000ft)

Temperature

•Ataltitudesupto2438m(8000ft)

–Operating:5°Cto35°C(41°Fto95°F)

–Storage:5°Cto43°C(41°Fto109°F)

•Ataltitudesabove2438m(8000ft)

–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)

Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).

Relativehumidity

•Operating:8%to95%atwet-bulbtemperature23°C(73°F)

•Storage:5%to95%atwet-bulbtemperature27°C(81°F)

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Attention:

•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway

fromthecomputer.Thestrongmagneticﬁeldsgeneratedbytheseappliancescandamagethemonitor

anddataontheinternalstoragedrive.

Chapter1.Productoverview11

•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled

onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.

AccessingLenovoprograms

ToaccessLenovoprogramsonyourcomputer,dothefollowing:

1.OpentheStartmenuandlocateaprogrambytheprogramname.

2.IftheprogramisnotdisplayedontheStartmenuonWindows7,clickAllprogramstodisplayall

programs.

3.Ifyoustilldonotﬁndtheprogramintheprogramlist,searchfortheprograminthesearchbox.

Note:IfyouareusingtheWindows7operatingsystem,someLenovoprogramsarereadytobeinstalled.

Youcannotﬁndtheseprogramsthroughtheabovemethodsunlessyouhaveinstalledthemﬁrst.Toinstall

theseLenovoprograms,starttheLenovoPCExperienceprogram,clickLenovoTools,andthenfollow

theinstructionsonthescreen.

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof

theprogramsmightnotbeavailable.

Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother

computingsolutionsofferedbyLenovo,goto:

http://www.lenovo.com/support

AccessConnections™

(Windows7)

Thisprogramisaconnectivityassistantforcreatingandmanaginglocation

proﬁles.Eachlocationproﬁlestoresnetworksettingsrequiredforconnectingto

anetworkinfrastructurefromaspeciﬁclocationsuchashomeorofﬁce.

Thisprogramenablesyoutoswitchbetweenlocationproﬁleswhenyoumove

yourcomputerfromplacetoplace.Therefore,youcanquicklyandeasily

connecttoanetworkwithoutmanuallyreconﬁguringyoursettingsandrestarting

thecomputereachtime.

ActiveProtectionSystem™

(Windows7andWindows10)

Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside

yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha

conditionincludessystemtilt,excessivevibration,orshock.

Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.

Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe

drivemightalsobemovedtoareaswithoutdata.

Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem

tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.

CommunicationsUtility

(Windows7)

Thisprogramenablesyoutoconﬁguresettingsfortheintegratedcameraand

audiodevices.

12T470sUserGuide

FingerprintManagerPro,Lenovo

FingerprintManager,orLenovo

TouchFingerprintSoftware

(Windows7)

Ifyourcomputerhasaﬁngerprintreader,thisprogramenablesyoutoenroll

yourﬁngerprintandassociateitwithyourpasswords.Asaresult,ﬁngerprint

authenticationcanreplaceyourpasswordsandenablesimpleandsecureuser

access.

HotkeyFeaturesIntegration

(Windows7andWindows10)

HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand

installutilitiesspeciﬁcallyforthespecialkeysandbuttonsonyourcomputer.

Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability

requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial

keysandbuttons.

LenovoCompanion

(Windows10)

Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand

understand.WithLenovoCompanion,theyare.

UseLenovoCompaniontodothefollowing:

•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and

manageupdates.

•Accessyouruserguide,checkwarrantystatus,andviewaccessories

customizedforyourcomputer.

•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon

technologynewswitharticlesandblogsfromtrustedsources.

TheLenovoCompanionprogramisﬁlledwithexclusiveLenovocontenttohelp

youlearnmoreaboutwhatyoucandowithyourLenovocomputer.

LenovoID

(Windows10)

ThisprogramenablesyoutocreateandmanageyourLenovoID.WithaLenovo

ID,youcanconnecttoeverythingLenovothroughasingleaccount.Useyour

LenovoIDforquickandsimpleauthenticationandthenenjoythevarious

servicesprovidedbyLenovo.Suchservicesincludeonlineshopping,app

download,personalizeddevicesupport,specialpromotionaloffers,Lenovo

forums,andsoon.

LenovoPCExperience

(Windows7)

Thisprogramhelpsyouworkeasilyandsecurelybyprovidingeasyaccess

tovariousprograms.

Note:Thisprogramcannotbefoundfromtheallprogramlistorsearchbox.

Toaccessthisprogram,gotoControlPanel.ViewControlPanelbyCategory,

clickHardwareandSound➙DevicesandPrinters,andthendouble-click

thedevicewithyourcomputername.

LenovoSettings

(Windows10)

Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing

features:

•Turningyourcomputerintoaportablehotspot

•Conﬁguringcameraandaudiosettings

•Optimizingyourpowersettings

•Creatingandmanagingmultiplenetworkproﬁles

LenovoSolutionCenter

(Windows7)

Thisprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,and

supportinformation,alongwithhintsandtipsforoptimalsystemperformance.

MobileBroadbandConnect

(Windows7)

Thisprogramenablesyoutoconnectthecomputertothemobilebroadband

networkthroughasupportedwireless-WANcard.

PasswordManager

(Windows7)

Thisprogramautomaticallycapturesandﬁllsinauthenticationinformationfor

WindowsprogramsandWebsites.

Chapter1.Productoverview13

PowerManager

(Windows7)

Thisprogramprovidesconvenient,ﬂexible,andcompletepowermanagement

forthecomputer.Itenablesyoutoadjustyourcomputerpowersettingsto

achievethebestbalancebetweenperformanceandpowersaving.

RecoveryMedia

(Windows7)

Thisprogramenablesyoutorestorethecontentsoftheinternalstoragedriveto

thefactorydefaultsettings.

SystemUpdate

(Windows7)

Thisprogramenablesyoutokeepthesoftwareonthecomputerup-to-dateby

downloadingandinstallingsoftwarepackages,including:

•Devicedrivers

•UniﬁedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem(BIOS)

updates

•Otherthird-partyprograms

14T470sUserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact

youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand

servicestoregisteredusers.

WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbeneﬁts:

•QuickerservicewhenyoucallLenovoforhelp

•Automaticnotiﬁcationoffreesoftwareandspecialpromotionaloffers

ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson

thescreen.

IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled

LenovoProductRegistrationprogram.Theprogramstartsautomaticallyafteryouhaveusedyourcomputer

foraperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.

Frequentlyaskedquestions

ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.

Toensurethebestcomputerperformance,gotothefollowingWebsitetoﬁndinformationsuchasaidsfor

troubleshootingandanswerstofrequentlyaskedquestions:

http://www.lenovo.com/support/faq

CanIgetmyuserguideinanotherlanguage?

Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe

instructionsonthescreen.

Howtoturnoffmycomputer?

•ForWindows7:OpentheStartmenuandclickShutdown.

•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.

HowdoIaccessControlPanel?

•ForWindows7:OpentheStartmenuandclickControlPanel.

•ForWindows10:Right-clicktheStartbutton,andthenclickControlPanel.

HowdoIusebatterypowermoreeffectivelywhenIamonthego?

•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingﬁles,see“Power-saving

modes”onpage26.

•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate

powerplan.See“Managingthebatterypower”onpage26.

©CopyrightLenovo201715

•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom

drainingbyremovingthebattery.

HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?

•Study“Security”onpage57toﬁndouthowyoucanprotectyourcomputerfromtheftandunauthorized

use.

•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom

yourstoragedrive”onpage62.

HowdoIattachanexternaldisplay?

•Referto“Usinganexternaldisplay”onpage34.

•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal

display.

HowdoIattachorreplaceadevice?

Refertotheappropriatetopicin“Replacingdevices”onpage105.

Ihavebeenusingthecomputerforsometimealready,andisgettingslower.WhatshouldIdo?

•Followthe“Generaltipsforpreventingproblems”onpage83.

•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”

onpage83.

•Checkforrecoverysolutionsin“Recoveryinformation”onpage101.

Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis

electronicuserguidewhennecessary.

•“InstallingtheWindows7operatingsystem”onpage65

•“Computerstopsresponding”onpage84

•“Powerproblems”onpage97

GettinghelpabouttheWindowsoperatingsystem

TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows

operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation

system,dothefollowing:

•ForWindows7:OpentheStartmenuandclickHelpandSupport.

•ForWindows10:OpentheStartmenuandclickGetStarted.Additionally,youcanusetheCortana®

personalassistanttosearchforhelp,apps,ﬁles,settings,andsoon.

Usingthemulti-touchscreen

Thistopicprovidesinstructionsonhowtousethemulti-touchscreenthatisavailableonsomemodels.

Notes:

•Yourcomputerscreenmightlookdifferentfromthefollowingillustrations.

•Dependingontheprogramyouuse,somegesturesmightnotbeavailable.

Thefollowingtableintroducessomefrequentlyusedgestures.

16T470sUserGuide

Touchgesture(touchmodels

only)

Description

Touch:Tap.

Mouseaction:Click.

Function:Openanapporperformanactiononanopenapp,suchasCopy,

Save,andDelete,dependingontheapp.

Touch:Tapandhold.

Mouseaction:Right-click.

Function:Openamenuwithmultipleoptions.

Touch:Slide.

Mouseaction:Scrollthemousewheel,movethescrollbar,orclickthescroll

arrow.

Function:Scrollthroughitems,suchaslists,pages,andphotos.

Touch:Draganitemtothelocationyouwant.

Mouseaction:Click,hold,anddraganitem.

Function:Moveanobject.

Touch:Movetwoﬁngersclosertogether.

Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelbackward.

Function:Zoomout.

Touch:Movetwoﬁngersfartherapart.

Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelforward.

Function:Zoomin.

Touch:Puttwoormoreﬁngersonanitemandthenrotateyourﬁngersclockwise

orcounterclockwise.

Mouseaction:Iftheappsupportsrotation,clicktherotationicon.

Function:Rotateanitem.

ThefollowingtouchgesturesaresupportedonlyontheWindows10operatingsystem.

Chapter2.Usingyourcomputer17

Touchgesture(touchmodels

only)

Description

Touch:Swipeinfromtherightedge.

Mouseaction:ClicktheactioncentericonintheWindowsnotiﬁcationarea.

Function:Opentheactioncentertoseeyournotiﬁcationsandquickactions.

Touch:Swipeinfromtheleftedge.

Mouseaction:Clickthetask-viewicononthetaskbar.

Function:Viewallyouropenwindowsintaskview.

•Shortswipeforfull-screenedapporwhenyourcomputerisinthetablet

mode

Touch:Swipedownwardsshortlyfromthetopedge.

Mouseaction:Moveyourpointertothetopedgeofthescreen.

Function:Showahiddentitlebar.

•Longswipewhenyourcomputerisinthetabletmode

Touch:Swipeinfromthetopedgetothebottomedge.

Mouseaction:Fromthetopedgeofthescreen,clickandhold,movethe

pointertothebottomofthescreen,andthenrelease.

Function:Closethecurrentapp.

Tipsonusingthemulti-touchscreen

•Themulti-touchscreenisaglasspanelcoveredwithaplasticﬁlm.Donotapplypressureorplaceany

metallicobjectonthescreen,whichmightdamagethetouchpanelorcauseittomalfunction.

•Donotuseﬁngernails,glovedﬁngers,orinanimateobjectsforinputonthescreen.

•Regularlycalibratetheaccuracyoftheﬁngerinputtoavoidadiscrepancy.

Tipsoncleaningthemulti-touchscreen

•Turnoffthecomputerbeforecleaningthemulti-touchscreen.

•Useadry,soft,andlint-freeclothorapieceofabsorbentcottontoremoveﬁngerprintsordustfromthe

multi-touchscreen.Donotapplysolventstothecloth.

•Gentlywipethescreenusingatop-downmotion.Donotapplyanypressureonthescreen.

18T470sUserGuide

Usingthespecialkeys

Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.

1Windowslogokey

PresstheWindowslogokeytoopentheStartmenu.ForinformationaboutusingtheWindowslogokeywith

otherkeys,seethehelpinformationsystemoftheWindowsoperatingsystem.

23Fnkeyandfunctionkeys

YoucanconﬁguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall

icons.

2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.

3.Selecttheoptionsofyourpreference.

•+SwitchthekeyfunctionbetweenthestandardF1–F12functionandthespecialfunction

printedasanicononeachkey.WhentheFnLockindicatorisoff,youcanusethedefaultfunction.You

canchangethedefaultfunctionintheKeyboardPropertieswindow.

•Muteorunmutethespeakers.

Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour

computer.Toturnonthesound,pressor.

•Decreasethespeakervolume.

•Increasethespeakervolume.

•Muteorunmutethemicrophones.

•Darkenthecomputerdisplay.

•Brightenthecomputerdisplay.

•Manageexternaldisplays.

•Enableordisablethebuilt-inwirelessfeatures.

•

–Windows7:OpenControlPanel.

–Windows10:OpentheSettingswindow.

Chapter2.Usingyourcomputer19

•ForWindows10,enableordisablethebuilt-inBluetoothfeatures.

•Openakeyboardsettingpage.

•ForWindows10,thekeyinvokesthefunctiondeﬁnedbyyourself.Ifnofunctionisdeﬁned,press

thiskeytoopentheCortanapersonalassistant.

TodeﬁneorchangetheactionfortheF12key,dothefollowing:

1.OpentheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage12.

2.Clicktheinputicon.

3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructionsonthescreento

completethesetting.

OntheInputpage,youcanalsodeﬁnedifferentfunctionsforthekeycombinationswithF12,suchas

Shift+F12,Alt+F12,orCtrl+F12.

•+OpentheSnippingToolprogram.

Keycombinations

•Fn+Spacebar:Ifyourcomputersupportskeyboardbacklight,pressFn+Spacebartoswitchbetweenthe

differentkeyboardbacklightstatus(off,low,orhigh).

Note:IfyourcomputerisinstalledwiththeLenovoSettings3.0programorlaterversion,therearefour

modesforthekeyboardbacklight:Off,Low,High,andAuto.

•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkeyonaconventionalexternalkeyboard.

•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKorScrollLockkeyonaconventional

externalkeyboard.

•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekeyonaconventionalexternalkeyboard.

•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkeyonaconventionalexternalkeyboard.

•Fn+4:PressFn+4toputthecomputerintosleepmode.Towakeupthecomputer,pressanykeyor

thepowerbutton.

UsingtheThinkPadpointingdevice

ThissectionprovidesinformationaboutusingtheThinkPadpointingdevice.

ThinkPadpointingdeviceoverview

TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas

pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch

gestures,suchasrotatingandzoominginorout.

TheThinkPadpointingdeviceconsistsofthefollowingdevices:

1TrackPointpointingdevice

2Trackpad

Note:Dependingonthemodel,yourTrackPointpointingdeviceandthetrackpadmightlookdifferent

fromtheillustrationinthistopic.

20T470sUserGuide

Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.

Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage24.

UsingtheTrackPointpointingdevice

TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas

pointing,clicking,andscrolling.

TheTrackPointpointingdeviceconsistsofthefollowingcomponents:

1Pointingstick

2Left-clickbutton(primary-clickbutton)

3Right-clickbutton(secondary-clickbutton)

4Scrollbar

TousetheTrackPointpointingdevice,seethefollowinginstructions:

Chapter2.Usingyourcomputer21

Note:Placeyourhandsinthetypingpositionanduseyourindexﬁngerormiddleﬁngertoapplypressureto

thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.

•Point

Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto

thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly

butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe

amountofpressureyouapplytothepointingstick.

•Left-click

Presstheleft-clickbutton2toselectoropenanitem.

•Right-click

Presstheright-clickbutton3todisplayashortcutmenu.

•Scroll

Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor

horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.

Usingthetrackpad

Theentiretrackpadsurfaceissensitivetoﬁngertouchandmovement.Youcanusethetrackpadtoperform

allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.

Thetrackpadcanbedividedintotwozones:

1Left-clickzone(primary-clickzone)

2Right-clickzone(secondary-clickzone)

Tousethetrackpad,seethefollowinginstructions:

•Point

Slideoneﬁngeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.

•Left-click

Presstheleft-clickzone1toselectoropenanitem.

Youalsocantapanywhereonthesurfaceofthetrackpadwithoneﬁngertoperformtheleft-clickaction.

•Right-click

Presstheright-clickzone2todisplayashortcutmenu.

Youalsocantapanywhereonthesurfaceofthetrackpadwithtwoﬁngerstoperformtheright-clickaction.

•Scroll

22T470sUserGuide

Puttwoﬁngersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables

youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwoﬁngersslightly

apartfromeachother.

Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch

gestures,see“Usingthetrackpadtouchgestures”onpage23.

Ifthetrackpadsurfaceisstainedwithoil,turnoffthecomputerﬁrst.Thengentlywipethetrackpadsurface

withasoftandlint-freeclothmoistenedwithlukewarmwaterorcomputercleaner.

Usingthetrackpadtouchgestures

Theentiretrackpadsurfaceissensitivetoﬁngertouchandmovement.Youcanusethetrackpadtoperform

thesamepointandclickactionsasyouwoulduseatraditionalmouse.Youalsocanusethetrackpadto

performvarioustouchgestures.

Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and

scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.

Notes:

•Whenusingtwoormoreﬁngers,ensurethatyoupositionyourﬁngersslightlyapart.

•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.

•Somegesturesareonlyavailablewhenyouareusingcertainapps.

•Dependingonthemodel,thetrackpadonyourcomputermightlookdifferentfromtheillustrationsin

thistopic.

Tap

Tapanywhereonthetrackpad

withoneﬁngertoselectoropen

anitem.

Two-ﬁngertap

Tapanywhereonthetrackpadwith

twoﬁngerstodisplayashortcut

menu.

Two-ﬁngerscroll

Puttwoﬁngersonthetrackpad

andmovethemintheverticalor

horizontaldirection.Thisaction

enablesyoutoscrollthroughthe

document,Website,orapps.

Two-ﬁngerzoomout

Puttwoﬁngersonthetrackpadand

movethemclosertogethertozoom

out.

Two-ﬁngerzoomin

Puttwoﬁngersonthetrackpad

andmovethemfartherapartto

zoomin.

ThefollowingtouchgesturesaresupportedonlyontheWindows10operatingsystem.

Swipethreeﬁngersup

Putthreeﬁngersonthetrackpad

andmovethemuptoopenthe

taskviewtoseeallyouropen

windows.

Swipethreeﬁngersdown

Putthreeﬁngersonthetrackpad

andmovethemdowntoshowthe

desktop.

Chapter2.Usingyourcomputer23

CustomizingtheThinkPadpointingdevice

YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefﬁciently.For

example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan

disableorenablethetouchgestures.

TocustomizetheThinkPadpointingdevice,dothefollowing:

1.GotoControlPanel.

2.ViewControlPanelbyLargeiconsorSmallicons.ClickMouse.TheMousePropertieswindowis

displayed.

3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.

Replacingthecaponthepointingstick

Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you

mightconsiderreplacingthecapwithanewone.

Notes:

•Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.

•Dependingonthemodel,yourkeyboardmightlookdifferentfromtheillustrationinthistopic.

Powermanagement

Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance

betweenperformanceandpowermanagement.

Usingtheacpoweradapter

Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac

power,thebatterychargesautomatically.

Yourcomputercomeswithanacpoweradapterandapowercord.

•acpoweradapter:Convertsacpowerfornotebookcomputeruse.

•Powercord:Connectstheacoutletandtheacpoweradapter.

Connectingtheacpoweradapter

Toconnectthecomputertoacpower,ensurethatyoufollowthestepsinorder:

24T470sUserGuide

Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.

1.Connectthepowercordtotheacpoweradapter.

2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.

3.Connectthepowercordtoanelectricaloutlet.

Tipsonusingtheacpoweradapter

•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.

•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto

thetransformer.

Usingthebattery

Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour

computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe

power-intensivecomponents,thefasteryouconsumebatterypower.

SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou

totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied

toanelectricaloutlet.

Checkingthebatterystatus

Moveyourpointertothebattery-statusiconintheWindowsnotiﬁcationareatocheckthebatterystatus.

Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse

yourcomputerbeforeyoumustchargethebattery.

Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer

betweencharges.Becauseeverycomputeruserhasindividualhabitsandneeds,itisdifﬁculttopredicthow

longabatterychargelasts.Therearetwomainfactors:

•Howmuchenergyisstoredinthebatterywhenyoubegintowork

•Thewayyouuseyourcomputer,forexample:

–Howoftenyouaccessthestoragedrive

–Howbrightyoumakethecomputerdisplay

–Howoftenyouusethewirelessfeature

EnablingthebatteryalarmontheWindows7operatingsystem

FortheWindows7operatingsystem,youcanconﬁgureyourcomputersothatwhenthebatterypowerfalls

belowacertainlevel,threeeventsoccur:thealarmgoesoff,amessageisdisplayed,andthecomputer

displayisturnedoff.

Toenablethebatteryalarm,dothefollowing:

1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage12.

2.ClicktheGlobalPowerSettingstab.

3.ForLowbatteryalarmorCriticallylowbatteryalarm,setthepercentageofthepowerlevelandset

theaction.

Note:Ifyourcomputerenterssleeporhibernationmodewhenthebatterypowerislowwithoutthealarm

message,themessageisdisplayedwhenthecomputerresumes.Toresumenormaloperation,clickOK

whenthemessageisdisplayed.

Chapter2.Usingyourcomputer25

Chargingthebattery

Whenyouﬁndthattheremainingbatterypowerislow,chargeyourbatteryorreplacethebatterywitha

chargedbattery.

Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout

fourtoeighthours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and

whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe

battery-statusiconintheWindowsnotiﬁcationarea.

Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining

powerisgreaterthan95%.

Tipsonchargingthebattery

•Beforeyouchargethebattery,ensurethatthebatterytemperatureislowerthan10°C(50°F).

•Chargethebatteryinanyofthefollowingconditions:

–Anewbatteryisinstalled.

–Thepercentageofpowerremainingislow.

–Thebatteryhasnotbeenusedforalongtime.

Maximizingthebatterylife

Tomaximizethelifeofthebattery,dothefollowing:

•Usethebatteryuntilthechargeisdepleted.

•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe

battery-statusiconintheWindowsnotiﬁcationarea.

•Alwaysusepowermanagementfeaturessuchaspower-savingmodes.

Managingthebatterypower

Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.

Toadjustpowerplansettings,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall

icons.

2.ClickPowerOptions.

3.Followtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystem.

Power-savingmodes

Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach

modeandgivestipsontheeffectiveuseofbatterypower.

•Screenblankmode(forWindows7only)

Thecomputerdisplayrequiresconsiderablebatterypower.Toenterscreenblankmode,right-clickthe

battery-statusiconintheWindowsnotiﬁcationareaandselectPoweroffdisplay.

•Sleepmode

Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare

turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.

Toputyourcomputerintosleepmode,dothefollowing:

26T470sUserGuide

–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.ClickSleep

fromthemenudisplayed.

–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.

•Hibernationmode

Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingﬁlesorexitingany

programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and

ﬁlesaresavedtothestoragedrive,andthenthecomputerturnsoff.

Toputthecomputerintohibernationmode,dothefollowing:

–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.Click

Hibernatefromthemenudisplayed.

–ForWindows10:Deﬁnewhatthepowerbuttondoesﬁrst,andthenpressthepowerbuttontoput

thecomputerintohibernationmode.

Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes

notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto

hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.

Toenablethewake-upfunction,dothefollowing:

1.OpenControlPanel,viewControlPanelbyCategory,andthenclickSystemandSecurity.

2.ClickAdministrativeT ools.

3.Double-clickTaskScheduler.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,

typethepasswordorprovideconﬁrmation.

4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The

scheduledtasksaredisplayed.

5.Clickascheduledtask,andthenclicktheConditionstab.

6.UnderPower,selectWakethecomputertorunthistask.

•Wirelessoff

Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemofftohelp

conservepower.

CabledEthernetconnections

WithanEthernetcable,youcanconnectyourcomputertoalocalnetworkthroughtheEthernetconnector

onyourcomputer.

TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris

connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.

Note:Ifthecomputerisconnectedtoasupporteddockingstationorasupporteddock,usetheEthernet

connectoronthedockingstationorthedockinsteadoftheoneonthecomputer.

DANGER

YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect

thetelephonecabletotheEthernetconnector.

Wirelessconnections

Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.

Chapter2.Usingyourcomputer27

Usingthewireless-LANconnection

Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofﬁcebuildingora

house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.

Yourcomputercomeswithabuilt-inwirelessnetworkcardtohelpyouestablishwirelessconnectionsand

monitortheconnectionstatus.

Toestablishawireless-LANconnection,dothefollowing:

1.Turnonthewirelessfeature.See“Usingthespecialkeys”onpage19.

2.Clickthewireless-network-connection-statusiconintheWindowsnotiﬁcationarea.Alistofavailable

wirelessnetworksisdisplayed.

3.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.

Thecomputerautomaticallyconnectstoanavailableandrememberedwirelessnetworkwhenthelocation

changes.Iftheavailablewirelessnetworkissecured,providethepasswordasrequired.Formore

information,seetheWindowshelpinformationsystem.

Tipsonusingthewireless-LANfeature

Toachievethebestconnection,usethefollowingguidelines:

•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess

pointandthecomputer.

•Openyourcomputercovertoanangleofslightlymorethan90degrees.

Checkingthewireless-LANconnectionstatus

Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin

theWindowsnotiﬁcationarea.Themorebarsencompassed,thebetterthesignalis.

FortheWindows7operatingsystem,youalsocancheckthewireless-LANconnectionstatusthroughthe

AccessConnectionsgaugeintheWindowsnotiﬁcationarea.Themorebarsencompassed,thebetter

thesignalis.

Usingthewireless-WANconnection

Wirelesswideareanetwork(WAN),whichusescellularnetworksfordatatransmission,enablesyou

toestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe

maintainedoveralargegeographicalareabyuseofmultipleantennasitesorsatellitesystemsmaintained

bywirelessserviceproviders.

SomeThinkPadnotebookcomputerscomewithawireless-WANcardinstalled,whichprovidessome

wireless-WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthewireless-WAN

card,youcanestablishwireless-WANconnections.

Note:Thewireless-WANserviceisprovidedbyauthorizedserviceprovidersinsomecountriesorregions.

Tipsforusingthewireless-WANfeature

Toachievethebestconnection,usethefollowingguidelines:

•Keepyourcomputerawayfromyourbody.

•Placeyourcomputeronaﬂatsurfaceandopenyourcomputerdisplaytoanangleofslightlymore

than90degrees.

•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.

28T470sUserGuide

•Bestreceptionisavailablenearwindowsandotherlocationswherecellularphonereceptionisthe

strongest.

Checkingthewireless-WANconnectionstatus

Youcancheckthewireless-WANconnectionstatusthroughthewireless-network-connection-statusiconin

theWindowsnotiﬁcationarea.Themorebarsencompassed,thebetterthesignalis.

FortheWindows7operatingsystem,youalsocancheckthewireless-WANconnectionstatusthroughthe

AccessConnectionsgaugeintheWindowsnotiﬁcationarea.Themorebarsencompassed,thebetter

thesignalis.

UsingtheBluetoothconnection

Bluetoothcanconnectdevicesthatarewithinashortdistancefromoneanother.Bluetoothiscommonly

usedinthefollowingscenarios:

•Connectingperipheraldevicestoacomputer

•Transferringdatabetweenhand-helddevicesandapersonalcomputer

•Remotelycontrollingandcommunicatingwithdevicessuchasmobilephones

Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough

theBluetoothfeature,dothefollowing:

Note:Itisnotrecommendedtousethewirelessfeature(the802.11standards)ofyourcomputer

simultaneouslywithaBluetoothoption.Thedatatransmissionspeedcanbedelayedandtheperformance

ofthewirelessfeaturecanbedegraded.

1.EnsurethattheBluetoothfeatureisenabled.

•ForWindows7:GotoControlPanel,andchangetheviewofControlPanelfromCategorytoLarge

iconsorSmallicons.ClickNetworkandSharingCenter➙Changeadaptersettings.Then

enableBluetoothNetworkConnection.

•ForWindows10:Dooneofthefollowing:

–PresstheBluetooth-controlkeyandturnontheBluetoothfeature.

–OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.The

Bluetoothfeatureisenabled.

2.Right-clickthedatathatyouwanttosend.

3.SelectSendTo➙BluetoothDevices.

4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystemandthehelpinformationsystemofthe

Bluetoothdevice.

UsingtheNFCdevices

Dependingonthemodel,yourcomputermightcomewiththenearﬁeldcommunication(NFC)feature.NFC

isahigh-frequencyandshort-rangewirelesscommunicationtechnology.ByusingNFC,youcanestablish

radiocommunicationsbetweenyourcomputerandanotherNFC-enableddeviceoverafewcentimeters

orinches.

ThissectionprovidesinstructionsonhowtopairyourcomputerwithanNFCdevice.Formoreinformation

aboutdatatransfer,seethedocumentationoftheNFCdevice.

Chapter2.Usingyourcomputer29

Attention:

•BeforehandlingtheNFCcard,touchametaltableoragroundedmetalobject.Otherwisethecardmight

getdamagedbythestaticelectricityfromyourbody.

•Duringthedatatransfer,donotputyourcomputerorNFC-enabledsmartphoneintosleepmode;

otherwise,yourdatamightgetdamaged.

EnablingtheNFCfeature

Bydefault,theNFCfeatureisenabled.IftheNFCfeatureofyourcomputerisdisabled,dothefollowingto

enabletheNFCfeature:

•ForWindows7:

1.StarttheThinkPadSetupprogram.See“ConﬁguringThinkPadSetup”onpage68.

2.SelectSecurity➙I/OPortAccess.

3.SettheNFCdeviceoptiontoEnabled.

•ForWindows10:

1.OpentheStartmenuandthenclickSettings➙Network&Internet➙Airplanemode.

2.TurnofftheAirplanemode.

3.TurnontheNFCfunction.

PairingyourcomputerwithanNFCcard

Beforeyoustart,ensurethatthecardisinNFCDataExchangeFormat(NDEF),otherwisethecardcannotbe

detected.Thendothefollowing:

1.PositionthecardabovetheNFCmarkatagradientofabout15degreesasshown.Alignthelonger

edgeofthecardwiththebottomedge(theedgethatisclosetothetrackpad)oftheTrackPointbuttons.

2.Holdthecardforsecondsuntilyouarepromptedthatthecardhasbeensuccessfullydetected.

PairingyourcomputerwithanNFC-enabledsmartphone

Beforeyoustart,ensurethatthesmartphonescreenisfacingupward.Thendothefollowing:

1.PositionthesmartphoneabovetheNFCmarkatagradientofabout15degreesasshown.Align

theshorteredgeofthesmartphonewiththebottomedge(theedgethatisclosetothetrackpad)of

theTrackPointbuttons.

30T470sUserGuide

2.Slowlymovethesmartphoneadistanceabout5cm(1.97inches)tothedirectionofthecomputer

display.Thenholdthesmartphoneforsecondsuntilyouarepromptedthatthesmartphonehasbeen

successfullydetected.

UsingtheAirplanemode

TheAirplanemodeissupportedontheWindows10operatingsystem.IftheAirplanemodeisenabled,all

wirelessfeaturesaredisabled.

ToenableordisabletheAirplanemode,dothefollowing:

1.OpentheStartmenu.

2.ClickSettings➙Network&Internet➙Airplanemode.

3.SlidethecontrolforAirplanemodetoturnitonoroff.

Usingaudiofeatures

Yourcomputerisequippedwiththefollowingitems:

•Audioconnector,3.5mm(0.14inches)indiameter

•Microphones

•Speakers

Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such

asthefollowing:

•CompliantwithHighDeﬁnitionAudio

•PlaybackofMIDIandMP3ﬁles

•RecordingandplaybackofPCMandWAVﬁles

•Recordingfromvarioussoundsources,suchasaheadsetattached

Thefollowinglistprovidesinformationaboutsupportedfunctionsoftheaudiodevicesattachedtothe

connectorsonyourcomputerorthedockingstation.

•Headsetwitha3.5-mm(0.14-inch),4-poleplug:Headphoneandmicrophonefunctions

•Conventionalheadphone:Headphonefunction

Chapter2.Usingyourcomputer31

Note:Theconventionalmicrophoneisnotsupported.

Usingthecamera

Ifyourcomputerhasacamera,youcanusethecameratopreviewyourvideoimageandtakeasnapshot

ofyourcurrentimage.

Tostartthecamera,dothefollowing:

•ForWindows7:StarttheCommunicationsUtilityprogram.See“AccessingLenovoprograms”on

page12.

•ForWindows10:OpentheStartmenuandclickCamera.

Whenthecameraisstarted,theindicatoristurnedoningreen,indicatingthatthecameraisinuse.

Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,

videocapturing,andvideoconferencing.Tousetheintegratedcamerawithotherprograms,openoneofthe

programsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamera

startsautomaticallyandthegreencamerastatusindicatorturnson.Formoreinformationaboutusingthe

camerawithaprogram,seethehelpinformationsystemoftheprogram.

Conﬁguringcamerasettings

Youcanconﬁgurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.

Toconﬁgurethecamerasettings,dothefollowing:

•ForWindows7:StarttheCommunicationsUtilityprogramandconﬁgurethecamerasettingsasdesired.

•ForWindows10:Dooneofthefollowing:

–OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructionson

thescreentoconﬁgurethecamerasettingsasdesired.

–OpentheStartmenuandthenclickLenovoSettings➙Camera.Followtheinstructionsonthe

screentoconﬁgurethecamerasettings.

Usingamediacardorasmartcard

Yourcomputerhasamedia-cardslot.Dependingonthemodel,yourcomputermightalsohavea

smart-cardslot.

Supportedmediacardtypes

Themedia-cardreaderonyourcomputeronlysupportsthefollowingmediacards:

Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature

fortheSDcard.

•MultiMediaCard(MMC)

•SecureDigital(SD)card

•SecureDigitaleXtended-Capacity(SDXC)card

•SecureDigitalHigh-Capacity(SDHC)card

32T470sUserGuide

Supportedsmartcardtype

Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge

organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).The

smart-cardreaderonyourcomputeronlysupportsthesmartcardofthefollowingspeciﬁcations:

•Length:85.60mm(3.37inches)

•Width:53.98mm(2.13inches)

•Thickness:0.76mm(0.03inches)

Attention:Smartcardswithslitsarenotsupported.Donotinsertsuchasmartcardintothesmart-card

readerofyourcomputer.Otherwisethereadermightgetdamaged.

Installingamediacardorasmartcard

Attention:Beforeyoustartinstallingacard,touchametaltableoragroundedmetalobject.Thisaction

reducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.

Toinstallthecard,dothefollowing:

1.Locatetheappropriatetypeofslotforyourcard.See“Computercontrols,connectors,andindicators”

onpage1.

2.Ensurethatthecardiscorrectlyoriented:

•Forthemediacard:Themetalcontactsarefacingdownandpointingtowardthecardslot.

•Forthesmartcard:Themetalcontactsarefacingupwardandpointingtowardthecardslot.

3.Pressthecardﬁrmlyintothecardslot.

Iftheplug-and-playfeatureisnotenabledfortheinstalledmediacardorsmartcard,dothefollowing

toenablethefeature:

1.GotoControlPanel.

2.ViewControlPanelbyCategory.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe

passwordorprovideconﬁrmation.

4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.

5.Followtheinstructionsonthescreen.

Removingamediacardorasmartcard

Attention:

•Beforeremovingacard,stopthecardﬁrst.Otherwise,dataonthecardmightgetcorruptedorlost.

Chapter2.Usingyourcomputer33

•Whiletransferringdatatoorfromamediacardorasmartcard,donotputyourcomputerintosleepor

hibernationmodebeforethedatatransferiscompleted;otherwise,yourdatamightgetdamaged.

•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem

mightnotrespondwhenyoutrytoresumeoperation.

Toremoveacard,dothefollowing:

1.ClickthetriangulariconintheWindowsnotiﬁcationareatoshowhiddenicons.Then,right-clickthe

SafelyRemoveHardwareandEjectMediaicon.

2.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.

3.Pressthecardtoejectitfromyourcomputer.

4.Removethecardandstoreitsafelyforfutureuse.

Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows

operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitﬁrst,

andtheninsertitagain.

Usinganexternaldisplay

Thissectionprovidesinstructionsonhowtoconnectanexternaldisplay,choosedisplaymodes,and

changedisplaysettings.

Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour

workspace.

Yourcomputersupportsthefollowingvideoresolution,iftheexternaldisplayalsosupportsthatresolution.

•4096x2304pixels/60Hz,withanexternaldisplayconnectedtotheUSB-Cconnector

•4096x2160pixels/24Hzor3840x2160pixels/30Hz,withanexternaldisplayconnectedtothe

HDMIconnector

Formoreinformationabouttheexternaldisplay,seethemanualsthatcomewithit.

Connectinganexternaldisplay

Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtoavideo

connectorsuchastheHDMIconnectorandUSB-Cconnectorbyacable.Thewirelessdisplaycanbe

addedthroughtheMiracast®function.

•Connectingawireddisplay

Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.

1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe

HDMIconnectororUSB-Cconnector.

2.Connecttheexternaldisplaytoanelectricaloutlet.

3.Turnontheexternaldisplay.

Ifyourcomputercannotdetecttheexternaldisplay,right-clickonthedesktop,andthenclickScreen

resolution/Displaysettings➙Detect.

•ConnectingawirelessdisplayontheWindows10operatingsystem

Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe

Miracastfeature.

Dooneofthefollowing:

34T470sUserGuide

–OpentheStartmenu,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.

–ClicktheactioncentericonintheWindowsnotiﬁcationarea.ClickConnect.Selectthewireless

displayandfollowtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystem.

Choosingadisplaymode

Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose

howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay

modeyouprefer.

Therearefourdisplaymodes:

•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.

Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or

Disconnectprojector.

•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.

•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand

moveitemsbetweenthetwodisplays.

•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.

Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.

IfyoushowprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemaindisplayshows

thevideooutput.

Changingdisplaysettings

Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you

candeﬁnewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange

theresolutionandorientation.

Tochangedisplaysettings,dothefollowing:

1.Right-clickonthedesktopandselectScreenResolution(Windows7)orDisplaysettings(Windows

10).

2.Selectthedisplaythatyouwanttoconﬁgure.

3.Changedisplaysettingsasyouwant.

Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen

canbeshownontheexternaldisplay.

Travelingwithyourcomputer

Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.

Usethefollowingtraveltipstotravelmoreconﬁdentlyandefﬁcientlywithyourcomputer.

•Whenyourcomputergoesthroughthex-raymachinesatairportsecuritystations,itisimportanttokeep

youreyesonthecomputeratalltimestopreventtheft.

•Considerbringinganelectricaladapterforuseonanairplaneorautomobile.

•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.

Chapter2.Usingyourcomputer35

Traveltipsonairplanes

Ifyoucarryyourcomputerontoanairplane,observethefollowingtips:

•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget

caughtwhenthepersoninfrontofyouleansback.

•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.

•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe

airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictionson

theuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.

TheAirplanemodeissupportedontheWindows10operatingsystem.IntheAirplanemode,allwireless

featuresaredisabled.

ToenabletheAirplanemode,dothefollowing:

1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.

2.SlidetheAirplanemodecontroltoturniton.

Travelaccessories

Ifyouaretravelingtoanothercountryorregion,youmightwanttoconsideranappropriateacpoweradapter

forthecountryorregiontowhichyouaretraveling.

Topurchasetravelaccessories,goto:

http://www.lenovo.com/accessories

36T470sUserGuide

Chapter3.Enhancingyourcomputer

Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.

FindingThinkPadoptions

Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories

andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port

replicatorsordockingstations,batteries,poweradapters,keyboards,mice,andmore.

ToshopatLenovo,goto:

http://www.lenovo.com/essentials

ThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock

ThissectionintroduceshowtousetheThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock.

Controls,connectors,andindicators

ThinkPadBasicDock

1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.

2Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.

3Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.

4Dockingstationconnector:Connectthedockingstationtothecomputer.

©CopyrightLenovo201737

1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices

andsmartphones.

2USB2.0connectors

3USB3.0connector

ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora

USBprinter.

4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.

Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe

externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.

5acpowerconnector:Connecttheacpoweradapter.

6VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.

ThinkPadProDock

1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.

2Keylockindicator:Thisindicatorturnsonwhenthesystemlockisinthelockedposition.

38T470sUserGuide

3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking

stationproperly.

4Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.

5Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.

6Dockingstationconnector:Connectthedockingstationtothecomputer.

7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.

•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor

detachyourcomputer.

•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor

detachyourcomputer.

1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices

andsmartphones.

2USB2.0connectors

3USB3.0connectors

ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora

USBprinter.

4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.

Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe

externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.

5acpowerconnector:Connecttheacpoweradapter.

6DisplayPort®connector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices

thatuseaDisplayPortconnector.

7DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.

Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer

thatsupportsDVIconnection.

Chapter3.Enhancingyourcomputer39

ToconnectaDVImonitor,dothefollowing:

1.Turnoffthecomputer.

2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.

3.TurnontheDVImonitorandthenthecomputer.

8VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.

9Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.

10Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,

orothernon-permanentﬁxture.Useasecuritycablelockthatﬁtsthissecurity-lockslot.

ThinkPadUltraDock

1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.

2Keylockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.

3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking

stationproperly.

4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.

5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour

computerwhenyouattachthedockingstation.

6Dockingstationconnector:Connectthedockingstationtothecomputer.

7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.

•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor

detachyourcomputer.

•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor

detachyourcomputer.

40T470sUserGuide

1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices

andsmartphones.

2USB2.0connectors

3USB3.0connectors

ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora

USBprinter.

4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.

Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe

externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.

5acpowerconnector:Connecttheacpoweradapter.

6DisplayPortconnectors:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices

thatuseaDisplayPortconnector.

7HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer

oranHDTV.

8DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.

Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer

thatsupportsDVIconnection.

ToconnectaDVImonitor,dothefollowing:

1.Turnoffthecomputer.

2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.

3.TurnontheDVImonitorandthenthecomputer.

9VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.

10Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.

11Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,

orothernon-permanentﬁxture.Useasecuritycablelockthatﬁtsthissecurity-lockslot.

Chapter3.Enhancingyourcomputer41

Attachingadockingstationtoyourcomputer

Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold

ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.

Toattachthedockingstationtoyourcomputer,dothefollowing:

Note:TheThinkPadBasicDockdoesnothavethesystemlock.

1.Disconnectallcablesanddevicesfromthecomputer.Ensurethatyouturnthesystemlockkeytothe

unlockedposition(horizontal).

2.Attachyourcomputertothedockingstationasshownuntilyouhearaclick1.Turnthesystemlock

keytothelockedposition(vertical)2.

3.Checkthedockingstatusindicator.Iftheindicatorisoff,yourcomputerisnotattachedtothedocking

stationsuccessfully.Tosolvetheproblem,detachandreattachthecomputer.Iftheproblempersists,

detachandreattachtheacpoweradapterofthedockingstation.

Note:Ifyouattachthecomputertothedockingstation,butdonotconnectthedockingstationtoac

power,yourcomputerconsumesbatterypower.

Detachingadockingstationfromyourcomputer

Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold

ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.

42T470sUserGuide

Todetachthedockingstationfromyourcomputer,dothefollowing:

Note:TheThinkPadBasicDockdoesnothavethesystemlock.

1.Disconnectallcablesanddevicesfromthecomputerandthedockingstation.

2.Turnthesystemlockkeytotheunlockedposition(horizontal).

3.Presstheejectbuttontoejectthecomputer1,andthengraspbothsidesofthecomputertoremoveit

Guidelinesonconnectingmultipleexternaldisplaystothedocking

station

YoucanconnectmultipleexternaldisplaystoasupportedThinkPaddockingstation.Toensurethat

themultipledisplaysworkcorrectly,observethefollowingguidelinesandconnectthedisplaystothe

appropriateconnectors.

•Donotusetheconnectorsasshowninthefollowingillustrationsatthesametimeforconnectingmultiple

displays.Otherwise,oneofthedisplaysasshownwillnotwork.

Chapter3.Enhancingyourcomputer43

–ThinkPadProDock

–ThinkPadUltraDock

•FortheThinkPadUltraDock,amaximumofthreedisplays(includingyourcomputerdisplay)canworkat

thesametime.Asaresult,ifyouconnectthreeexternaldisplaystotheThinkPadUltraDock,thedisplay

connectedtotheVGAconnectorwillnotworkwhenyourcomputerdisplayison.

–Whenthecomputerdisplayisoff:

–Whenthecomputerdisplayison:

ThinkPadWiGigDock

TheWirelessGigabit(WiGig)technologyenableswirelesscommunicationsbetweennearbydevicesat

multi-gigabitspeeds.SomecomputermodelshaveawirelessLANcardwithbuilt-inWiGigfeature.These

computermodelscanworkwiththeThinkPadWiGigDockwirelesslytoexpandcomputingcapabilities.

44T470sUserGuide

ThinkPadWiGigDockoverview

1Statusindicator:TheindicatorintheThinkPadlogoshowsthestatusofthedock.Theindicatorissolid

onwhenthedockison(innormalmode).

12USB2.0connectors

5USB3.0connector

ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora

USBprinter.

3Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.

4Power/Connectionbutton:Turnonorturnoffthedock.Youcanalsopressthebuttontoconﬁrm

theconnection.

68AlwaysOnUSB3.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigital

devicesandsmartphones.

7Security-lockslot:Toprotectyourdockfromtheft,lockyourdocktoadesk,table,orother

non-permanentﬁxture.Useasecuritycablelockthatﬁtsthissecurity-lockslot.

9acpowerconnector:Connecttheacpoweradapter.

Chapter3.Enhancingyourcomputer45

10HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer

oranHDTV.

11DisplayPortconnector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices

thatuseaDisplayPortconnector.

12Ethernetconnector:ConnectthedocktoanEthernetLAN.

1Emergency-resethole

Ifyourdockstopsresponding,holddownthepowerbuttonforseveralsecondstoturnoffthedock.Ifthe

dockstillcannotbeturnedoff,dothefollowingtoresetthedock:

1.Removetheacpoweradapter.

2.Insertastraightenedpaperclipintotheemergency-resethole.

SettinguptheThinkPadWiGigDock

TosetupyourThinkPadWiGigDock,dothefollowing:

46T470sUserGuide

1.Connectthepowercordtotheacpoweradapter.

2.Connecttheacpoweradaptertothepowerconnectorofthedock.

3.Connectthepowercordtoanelectricaloutlet.

4.Turnonthedockbypressingthepowerbutton.

5.Ifanexternaldisplayisavailable,connecttheexternaldisplaytotheappropriateconnector(HDMIor

DisplayPortconnector)onthedock.Theexternaldisplayshowssomewirelesspairinginstructions

whenyouconnectyourcomputertothedock.

Chapter3.Enhancingyourcomputer47

6.Positionyourcomputerclosetothedock,within120cm(47.2inches).Togetthebestperformance,

ensurethat:

•Thedockisplacedwithina60cm(23.6inches)distanceanda120-degreesectorregionrelatively

totherearofthecomputerdisplay.

•Noobjectsarebetweenthedockandthecomputer.

Note:EnsurethattheWiGigdockandyourcomputerareplacedintherecommendedposition.Ifyou

noticeanyofthefollowingconditions,pivotthecomputerdisplayforwardorbackwardslightlyto

achievebetterperformance:

•AmessageisdisplayedindicatingthatthewirelessconnectiontotheWiGigdockisweak.

•ThepointerdriftsontheexternaldisplayconnectedtotheWiGigdock.

•ThecomputerisunexpectedlydisconnectedfromtheWiGigdock.

UsingtheThinkPadWiGigDock

Thissectionintroduceshowtouseandmanagethedock.

ConnectingtotheThinkPadWiGigDock

ToconnectyourcomputertotheThinkPadWiGigdock,dothefollowing:

1.Afterthesetupandpreparation,turnonyourcomputerandthedock.Thendothefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel

➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.

•ForWindows10:ClicktheactioncentericonintheWindowsnotiﬁcationarea.Thenclick

Connecttoopenthedevicelist.

2.Selectyourdockfromthelistofavailabledevices.

3.Whenprompted,pressthepower/connectionbuttononthedocktoconﬁrmthepairing.

4.Followtheinstructionsonthescreentocompletetheconnection.

Afterestablishingtheinitialconnection,youcanmakefurtherconﬁgurations.Therefore,wheneverthe

computercomeswithintherequiredrange,itwillautomaticallygetconnectedtothedock.

DisconnectingfromtheThinkPadWiGigDock

TodisconnectyourcomputerfromtheThinkPadWiGigDock,dothefollowing:

48T470sUserGuide

1.Afterthesetupandpreparation,turnonyourcomputerandthedock.Thendothefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel

➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.

•ForWindows10:ClicktheactioncentericonintheWindowsnotiﬁcationarea.Thenclick

Connecttoopenthedevicelist.

2.LocatetheThinkPadWiGigDockandclickDisconnect.

3.Holddownthepowerbuttononthedockforseveralsecondsuntilthedockisturnedoff.

ManagingtheThinkPadWiGigDock

TheWirelessDockManagerprogramenablesyoutomanagethedock.Youcanchangethenameofthe

dock,changetheradiochanneltooptimizethesignalstrength,andsetapasswordtomanagethedock

settings.

TomanagetheThinkPadWiGigDock,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.ForWindows7,clickAllprogramstodisplayallprograms.

2.ClickIntel➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.

3.ClickDockManagement.

4.Followtheinstructionsonthescreentoconﬁgurethesettings.

Formoreinformation,refertothemanualsthatcomewiththedockandthehelpinformationsystemof

theWirelessDockManagerprogram.

Chapter3.Enhancingyourcomputer49

50T470sUserGuide

Chapter4.Accessibility,ergonomic,andmaintenance

information

Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater

accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget

themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation

fromthefollowingWebsite:

https://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+UOpenEaseofAccessCenter

RightShiftforeightsecondsTurnonorturnoffFilterKeys

ShiftﬁvetimesTurnonorturnoffStickyKeys

NumLockforﬁvesecondsTurnonorturnoffToggleKeys

LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys

LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

Formoreinformation,gotohttp://windows.microsoft.com/,andthensearchusinganyofthefollowing

keywords:keyboardshortcuts,keycombinations,shortcutkeys.

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesyoutoconﬁgureyourcomputersto

suittheirphysicalandcognitiveneeds.

ToaccessEaseofAccessCenter,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.

2.ClickEaseofAccess➙EaseofAccessCenter.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magniﬁer

Magniﬁerisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator

Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas

errormessages.

©CopyrightLenovo201751

•On-ScreenKeyboard

Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual

keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or

youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.

•HighContrast

HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard

Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.

•Personalizedmouse

Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeyourmouseeasiertomanagewindows.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto

documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith

onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickEaseofAccess➙SpeechRecognition.

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpsystems,andvarious

onlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:

https://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:

http://www.freedomscientiﬁc.com/jaws-hq.asp

•UsingtheNVDAscreenreader:

https://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour

computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickanemptyareaofthedesktopandselectScreenresolution.

2.Followtheinstructionsonthescreen.

Note:Settingaresolutiontoolowmightpreventsomeitemsfromﬁttingonthescreen.

52T470sUserGuide

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•Tochangetheitemsizetemporarily,usetheMagniﬁertoolinEaseofAccessCenter.

•Tochangetheitemsizepermanently,dothefollowing:

–Changethesizeofalltheitemsonyourscreen.

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickAppearanceandPersonalization➙Display.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(–)to

reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.

Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFﬁlesor

HyperTextMarkupLanguage(HTML)ﬁles.Lenovoelectronicdocumentationisdevelopedtoensure

thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe

documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe

imagewhentheyuseascreenreader.

Ergonomicinformation

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.

Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork

thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhen

usingyourcomputer.

Workinginthevirtualofﬁcemightmeanadaptingtofrequentchangesinyourenvironment.Adaptingto

thesurroundinglightsources,activeseating,andtheplacementofyourcomputerhardware,canhelpyou

improveyourperformanceandachievegreatercomfort.

Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow

manyofthesetips.Developgoodhabits,andtheywillserveyouwell.

Chapter4.Accessibility,ergonomic,andmaintenanceinformation53

Generalposture:Makeminormodiﬁcationsinyourworkingposturetodetertheonsetofdiscomfort

causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp

topreventminordiscomfortassociatedwithyourworkingposture.

Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510mmto760mm(20inchesto

30inches).Avoidglareorreﬂectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keep

thedisplayscreencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthe

brightnesscontrolkeystoadjustdisplaybrightness.

Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.

Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto

bestsuityourcomfortposture.

Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide

weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)

position.Typewithasofttouchwithoutpoundingthekeys.

Legposition:Keepyourthighsparalleltotheﬂoorandyourfeetﬂatontheﬂoororonafootrest.

Whatifyouaretraveling?

Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer

whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas

possible.Sittingproperlyandusingadequatelighting,forexample,helpsyoumaintaindesirablelevels

ofcomfortandperformance.Ifyourworkareaisnotinanofﬁcesetting,ensuretotakespecialnoteof

employingactivesittingandtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelp

youmodifyandexpandyourcomputertobestsuityourneeds.Youcanﬁndsomeoftheseoptionsat

http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat

providetheadjustabilityandfeaturesthatyouwant.

Questionsaboutvision?

ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards.

Thesevisualdisplayscreensprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasyto

see,yeteasyontheeyes.Anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestions

oneyefatigueorvisualdiscomfort,consultavision-carespecialistforadvice.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer

informationtohelpyoukeepyourcomputerintopworkingorder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic

bags.

•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers

(morethan13cmor5inches).

•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).

•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.

•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.

Donotopenthedisplaybeyond180degrees.Otherwise,thecomputerhingemightgetdamaged.

54T470sUserGuide

•Donotturnyourcomputeroverwhentheacpoweradapterispluggedin,otherwise,itcouldbreak

theadapterplug.

•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect

cordsandcables.

•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby

thedisplay.

•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.

•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.

•Avoiddirectlyexposingyourcomputerandperipheralstotheairfromanappliancethatcanproduce

negativeions.Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free

operation.

Cleaningthecomputercover:Wipeitwithalint-freeclothdampenedinmildsoapandwater.Avoid

applyingliquidsdirectlytothecover.

Cleaningthekeyboard:Wipethekeysonebyonewithalint-freeclothdampenedinmildsoapandwater.

Ifyouwipeseveralkeysatatime,theclothmighthookontoanadjacentkeyandpossiblydamageit.Avoid

sprayingcleanerdirectlyontothekeyboard.Toremoveanycrumbsordustfrombeneaththekeys,youcan

useacamerablowerwithabrushorusecoolairfromahairdryer.

Cleaningthecomputerscreen:Scratches,oil,dust,chemicals,andultravioletlightcanaffectthe

performanceofyourcomputerscreen.Useadry,softlint-freeclothtowipethescreengently.Ifyouseea

scratchlikemarkonyourscreen,itmightbeastain.Wipeordustthestaingentlywithasoft,drycloth.Ifthe

stainremains,moistenasoft,lint-freeclothwithwateroreyeglasscleaner,butdonotapplyliquidsdirectly

toyourcomputerscreen.Ensurethatthecomputerscreenisdrybeforeclosingit.

Chapter4.Accessibility,ergonomic,andmaintenanceinformation55

56T470sUserGuide

Chapter5.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromunauthorizeduse.

Usingpasswords

Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Afteryousetapassword,a

promptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.

Youcannotusethecomputerunlessyoutypethecorrectpassword.

Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks

automaticallywhenthecomputerresumesfromsleepmode.

Note:IfaWindowspasswordhasbeenset,youarepromptedtoenteritwhenthecomputerresumes

fromsleepmode.

Passwordsintroduction

Power-onpassword

Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.

Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe

computer.Youmustenterthecorrectpasswordtostartusingthecomputer.

Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.

Supervisorpassword

ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave

setasupervisorpassword,noonecanchangetheconﬁgurationofthecomputerwithoutthepassword.It

providesthefollowingsecurityfeatures:

•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad

Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.

•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat

computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.

•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers

tomakeadministrationeasier.

Harddiskpasswords

Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.When

aharddiskpasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe

harddiskdrive.

Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:

•Userharddiskpassword

Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust

entertheuserharddiskpasswordtoaccessﬁlesandapplicationsonthestoragedrive.

•Masterharddiskpassword

©CopyrightLenovo201757

Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword

issetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystoragedrivein

asystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauserpassword

foreachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,butthe

administratorstillcangetaccessbyusingthemasterpassword.

Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.

Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,

pressF1.Whentheiconchangesto,typethemasterharddiskpassword.Toreturntotheicon

,pressF1again.

Tipsonusingtheharddiskpasswords:

•Youcansettheminimumlengthofaharddiskpassword.

•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha

computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe

storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven

characters,youcannotaccessthedrive.

•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser

andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage

drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage

drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.

Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide

self-encryptioncapabilitiestosecureyourdata.

•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and

theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.

•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe

Windows10operatingsystem,theharddiskpasswordisnotavailable.

Setting,changing,orremovingapassword

Beforeyoustart,printtheseinstructions.

Toset,change,orremoveapassword,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectSecurity➙Passwordbyusingthedirectionalkeys.

3.Dependingonthepasswordtype,selectPower-onPassword,SupervisorPassword,orHarddiskx

Password.

4.Followtheinstructionsonthescreentoset,change,orremoveapassword.

Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthepassword,

youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethepassword

canceled.

Harddisksecurity

Toprotectthecomputerfromunauthorizedsecurityattacks,refertothefollowingtipstoenhancesecurity:

58T470sUserGuide

•Setapower-onpasswordaswellasaharddiskpassword.Forsecurity,alongerpasswordis

recommended.

•TheharddiskdrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.Toprovidereliablesecurity,

usethesecuritychipandasecurityprogramwiththeTrustedPlatformModule(TPM)management

feature.See“Settingthesecuritychip”onpage59.

•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,ensuretoprotectthecontentsofyour

computerfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoftWindows

BitLocker®DriveEncryption.

•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,

see“Deletingdatafromyourstoragedrive”onpage62.

UsingWindowsBitLockerDriveEncryption

Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas

WindowsBitLockerDriveEncryption.

WindowsBitLockerDriveEncryption(referredtoasBitLocker)isanintegralsecurityfeatureofsomeeditions

oftheWindowsoperatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyour

computer,evenifyourcomputerislostorstolen.BitLockercanencryptalluserandsystemﬁles,including

theswapandhibernationﬁles.

BitLockerusestheTPMtoprovideenhancedprotectionforyourdataandtoensureearlybootcomponent

integrity.AcompatibleTPMisdeﬁnedasaV1.2TPM(Windows7)orV2.0TPM(Windows10).

TochecktheBitLockerstatus,gotoControlPanel,viewControlPanelbyCategory,andclickSystemand

Security➙BitLockerDriveEncryption.

Formoreinformation,seethehelpsystemoftheWindowsoperatingsystem,orsearchfor“Microsoft

WindowsBitLockerDriveEncryptionStep-by-StepGuide”ontheMicrosoftWebsite.

DiskEncryptionharddiskdriveandEncryptionsolid-statedrive

SomemodelscontaintheDiskEncryptionharddiskdrive,Encryptionsolid-statedrive,orEncryptionhybrid

drive.Thisencryptiontechnologyhelpstoprotectyourcomputeragainstsecurityattacksonmedia,NAND

ﬂash,ordevicecontrollersbyuseofahardwareencryptionchip.Fortheefﬁcientuseoftheencryption

feature,setaharddiskpasswordfortheinternalstoragedrive.

Settingthesecuritychip

Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconﬁdentialinformation

electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip

(acryptographicmicroprocessor).Withthesecuritychip,youcandothefollowing:

•Protectyourdataandsystem

•Strengthenaccesscontrols

•Securecommunications

Beforeyoustart,printtheseinstructions.

TosetanitemontheSecurityChipsubmenu,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.

3.PressEnter.TheSecurityChipsubmenuopens.

Chapter5.Security59

4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.

5.Setotheritemsthatyouwanttoset.

6.PressF10.ASetupConﬁrmationwindowisdisplayed.SelectYestosavetheconﬁgurationchanges

andexit.

Notes:

•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe

settingsforthesecuritychip.

•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe

securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.

Usingtheﬁngerprintreader

Dependingonthemodel,yourcomputermighthaveaﬁngerprintreader.Fingerprintauthenticationcan

replaceyourpasswords,suchastheWindowspassword,power-onpassword,andharddiskpassword.In

thisway,youcanlogintoyourcomputersimplyandsecurely.

Youcansettheﬁngerprintreaderintheﬁngerprintprogramifavailable.Youalsocanchangethesettings

intheThinkPadSetupprogram.TochangethesettingsintheThinkPadSetupprogram,see“Usingthe

ThinkPadSetupprogram”onpage68.

Enrollingyourﬁngerprints

Toenableﬁngerprintauthentication,enrollyourﬁngerprintsﬁrst.Duringtheenrollment,theﬁngerprintsare

associatedwiththeWindowspasswordautomatically.Itisrecommendedthatyouenrollmorethanone

ﬁngerprintincaseofanyinjuriestoyourﬁngers.

Toenrollyourﬁngerprints,dothefollowing:

•ForWindows7

1.Starttheﬁngerprintprogram.Forinstructionsonhowtostarttheﬁngerprintprogram,see“Accessing

Lenovoprograms”onpage12.

2.EntertheWindowspasswordasrequired.

3.Followtheinstructionsonthescreentoﬁnishtheenrollment.

Formoreinformationabouthowtousetheﬁngerprintreader,refertothehelpsystemoftheﬁngerprint

program.

•ForWindows10

1.OpentheStartmenuandthenclickSettings➙Accounts➙Sign-inoptions.

2.Followtheinstructionsonthescreentoﬁnishtheenrollment.

Scanningyourﬁnger

Toscanyourﬁnger,taptheﬁngerprintreaderwiththetopjointofyourﬁngerandholdyourﬁngertherefor

oneortwosecondswithalittlepressure.Thenlifttheﬁngertocompleteonescan.

60T470sUserGuide

Fingerprintreaderindicator

1Off:Theﬁngerprintreaderisnotreadyfortapping.

2Solidgreen:Theﬁngerprintreaderisreadyfortapping.

3Amber,blinking:Theﬁngerprintcannotbeauthenticated.

Associatingyourﬁngerprintswithyourpower-onpasswordandharddiskpassword

Toassociateyourﬁngerprintswithyourpower-onpasswordandharddiskpassword,manuallycreatea

connectionbydoingthefollowing:

1.Turnoffandthenturnonthecomputer.

2.Whenprompted,scanyourﬁngerontheﬁngerprintreader.

3.Enteryourpower-onpassword,harddiskpassword,orbothasrequired.Theconnectioniscreated.

Whenyoustartthecomputeragain,youcanuseyourﬁngerprintstologintothecomputerwithnoneedto

enteryourWindowspassword,power-onpassword,andharddiskpassword.

Attention:Ifyoualwaysuseyourﬁngerprinttologintothecomputer,youmightforgetyourpasswords.

Writedownyourpasswords,andkeeptheminasafeplace.Ifyouforgetyourpower-onpassword,

youmusttakeyourcomputertoaLenovo-authorizedserviceroramarketingrepresentativetohavethe

passwordcanceled.Ifyouforgetyourharddiskpassword,Lenovocannotresetyourpasswordorrecover

datafromthestoragedrive.YoumusttakeyourcomputertoaLenovo-authorizedserviceroramarketing

representativetohavethestoragedrivereplaced.Proofofpurchaseisrequired,andafeewillbecharged

forpartsandservice.

Maintainingtheﬁngerprintreader

Thefollowingactionscoulddamagetheﬁngerprintreaderorcauseitnottoworkproperly:

•Scratchingthesurfaceofthereaderwithahard,pointedobject

•Scrapingthesurfaceofthereaderwithyourﬁngernailoranythinghard

Chapter5.Security61

•Usingortouchingthereaderwithadirtyﬁnger

Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free

cloth:

•Thesurfaceofthereaderisdirtyorstained.

•Thesurfaceofthereaderiswet.

•Thereaderoftenfailstoenrollorauthenticateyourﬁngerprint.

Ifyourﬁngerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:

•Yourﬁngeriswrinkled.

•Yourﬁngerisrough,dry,orinjured.

•Yourﬁngerisstainedwithdirt,mud,oroil.

•Thesurfaceofyourﬁngerisdifferentfromtheonewhenyouenrolledyourﬁngerprint.

•Yourﬁngeriswet.

•Yourﬁngerthatyouarecurrentlyusinghasnotbeenenrolledbefore.

Toimprovethesituation,trythefollowing:

•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromtheﬁngers.

•Enrollanduseadifferentﬁngerforauthentication.

Deletingdatafromyourstoragedrive

Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone

elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandprograms,mightevenviolate

thelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,

orhandoveryourcomputer.

Youcanusethefollowingmethodstodeletedatafromthestoragedrive:

•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.

•Formatyourstoragedrive,usingthesoftwaretoinitializeit.

•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault

settings.

Theseoperations,however,onlychangetheﬁlelocationofthedata;theydonotdeletethedataitself.The

dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof

specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical

dataonstoragedrivesforunexpectedpurposes.

Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdrivewhenyou

disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingtheharddisk

drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.

Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat

purpose.Theprocessmighttakeseveralhours.

Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe

CryptographicKeyandErasingtheSolidStateDrivetool.

SomecomputersmightsupportaDiskEncryptionharddiskdriveorEncryptionsolid-statedriveandhave

suchadriveinstalled.Youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe

62T470sUserGuide

cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;

however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility

forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.

Usingﬁrewalls

Ifyoursystemispreinstalledwithaﬁrewallprogram,itprotectsagainstcomputerInternetsecuritythreats,

unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.

Formoreinformationabouthowtousetheﬁrewallprogram,seethehelpsystemthatcomeswiththe

program.

Protectingdataagainstviruses

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After

30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationaboutyourantivirussoftware,seethehelpsystemofyourantivirussoftware.

Chapter5.Security63

64T470sUserGuide

Chapter6.Advancedconﬁguration

Thischapterprovidesinformationtohelpyoufurtherconﬁgurethecomputer:

Installinganewoperatingsystem

Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson

howtoinstallanewoperatingsystem.

InstallingtheWindows7operatingsystem

Beforeyoustart,printtheseinstructions.

Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,

includingthedatathatwerestoredinahiddenfolder.

ToinstalltheWindows7operatingsystem,dothefollowing:

1.EnsurethatyousetthesecuritychiptoTPM1.2.Formoreinformation,see“Settingthesecurity

chip”onpage59.

2.CopyallthesubfoldersandﬁlesatC:\SWTOOLStoaremovablestoragedevice.

•ThesupplementﬁlesfortheWindows7operatingsystemareatC:\SWTOOLS\OSFIXES.

•ThedevicedriversareatC:\SWTOOLS\DRIVERS.

•ThepreinstalledprogramsareatC:\SWTOOLS\APPS.

3.StarttheThinkPadSetupprogram.See“ConﬁguringThinkPadSetup”onpage68.

4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.

5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.

ThenpressEsc.

6.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:

•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.

•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.

•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.

Note:Forcomputerswithanon-volatilememory(NVM)Expressdrive,youcaninstalltheWindows

7operatingsystemontothedriveonlyinUEFImode.Inthiscase,ensurethatyoualwaysselect

UEFIOnly.

7.PressF10tosavethesettingsandexittheThinkPadSetupprogram.

8.ConnectanexternalDVDdrivetothecomputer,inserttheWindows7operatingsysteminstallation

DVDintothedrive,andthenrestartthecomputer.

Notes:

•IfyoustarttheinstallationDVDimagefromanexternalUSBdeviceorifyourcomputerhasanNVM

Expressdriveinstalled,doadditionalconﬁgurationsbeforeyoustart.Formoreinformation,goto

http://www.lenovo.com/support/installwin7viausb3.

•IfanNVMExpressdriveisinstalled,additionaldriversalsoarerequired.Formoreinformation,goto

https://support.microsoft.com/en-us/kb/2990941.

9.RestorethefolderatC:\SWTOOLSthatyoubackedup.

©CopyrightLenovo201765

10.Installthedevicedrivers.See“Installingdevicedrivers”onpage67.

11.InstalltheWindows7ﬁxmodules.YoucanﬁndtheWindows7ﬁxmodulesatC:\SWTOOLS\OSFIXES\.For

moreinformation,gototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/.

12.Installtheregistrypatches,forexample,theEnablingWakeonLANfromStandbyforENERGY

STARpatch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat

http://www.lenovo.com/support.

Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe

ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.

WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion

codes:

CountryorregionCodeCountryorregionCode

ChinaSCNetherlandsNL

DenmarkDKNorwayNO

FinlandFISpainSP

FranceFRSwedenSV

GermanyGRTaiwanandHongKongTC

ItalyITUnitedStatesUS

JapanJP

InstallingtheWindows10operatingsystem

Beforeyoustart,printtheseinstructions.

Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage

drive,includingthedatathatwerestoredinahiddenfolder.

ToinstalltheWindows10operatingsystem,dothefollowing:

1.EnsurethatyousetthesecuritychiptoTPM2.0.Formoreinformation,see“Settingthesecurity

chip”onpage59.

2.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer.

3.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage68.

4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.

5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.

ThenpressEsc.

6.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpressF10tosavethesettings

andexittheThinkPadSetupprogram.

7.Followtheon-screeninstructionstoinstallthedevicedriversandnecessaryprograms.See“Installing

devicedrivers”onpage67.

8.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe

securitypatches.

9.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,

see“Lenovoprograms”onpage12.

Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe

ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.

66T470sUserGuide

WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion

codes:

CountryorregionCodeCountryorregionCode

ChinaSCNetherlandsNL

DenmarkDKNorwayNO

FinlandFISpainSP

FranceFRSwedenSV

GermanyGRTaiwanandHongKongTC

ItalyITUnitedStatesUS

JapanJP

Installingdevicedrivers

Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor

“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspeciﬁc

driver.Ifyouaddacomponent,theoperatingsystemmustbeinstructedonhowtooperatethatpieceof

hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand

understandhowtouseit.

Note:Becausedriversareprograms,likeanyotherﬁleonyourcomputer,theyaresusceptibletocorruption

andmightnotperformproperlyifcorruptionoccurs.

Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverfor

acomponentwhenyounoticepoorperformancefromthatcomponentorwhenyouaddedacomponent.

Thisactionmighteliminatethedriverasthepotentialcauseofaproblem.

GettingthelatestdriversfromtheWebsite

YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe

following:

1.Gotohttp://www.lenovo.com/support.

2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand

installnecessarysoftware.

Gettingthelatestdriversusingpreinstalledprograms

ThinkPadnotebookcomputersprovidethefollowingpreinstalledprogramsthatyoucanusetodownload

andinstallupdateddevicedrivers.

•ForWindows7:SystemUpdate

•ForWindows10:LenovoCompanion

ThesystemupdatefunctionofSystemUpdateorLenovoCompanionhelpsyoukeepthesoftwareonyour

computerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

LenovoSupportWebsite.Updatepackagescancontainapplications,devicedrivers,UEFIBIOSﬂashes,

orsoftwareupdates.WhenSystemUpdateorLenovoCompanionconnectstotheLenovoSupportWeb

site,theprogramautomaticallyrecognizesthefollowinginformationanddetermineswhatupdatesare

availableforyourcomputer:

•Machinetypeandmodelofyourcomputer

•Installedoperatingsystem

•Languageoftheoperatingsystem

Chapter6.Advancedconﬁguration67

SystemUpdateorLenovoCompanionthendisplaysalistofupdatepackagesandcategorizeseachupdate

ascritical,recommended,oroptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolof

whichupdatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,SystemUpdateor

LenovoCompanionautomaticallydownloadsandinstallstheupdates.

SystemUpdateorLenovoCompanionispreinstalledonyourcomputerandisreadytorun.Theonly

prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe

schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciﬁedintervals.Youalso

canpredeﬁnescheduledupdatestosearchbythefollowingseveritysothelistyouchoosefromcontains

onlythoseupdatetypesthatyouneed:

•Criticalupdates(Windows7andWindows10)

•Criticalandrecommendedupdates(Windows7)

FormoreinformationabouthowtouseSystemUpdateorLenovoCompanion,seethehelpsystem

oftheprogram.

UsingtheThinkPadSetupprogram

TheThinkPadSetupprogramenablesyoutoselectthepreferredsettingsforyourcomputerthrough

conﬁguringtheBIOS.

ConﬁguringThinkPadSetup

TheThinkPadSetupprogrammenulistsvariousitemsaboutsystemconﬁguration.

Attention:Thedefaultconﬁgurationsarealreadyoptimizedforyou.Improperchangeoftheconﬁgurations

mightcauseunexpectedresults.

ToconﬁgureThinkPadSetup,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1.TheThinkPadSetupprogramstarts.

Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan

pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe

password,youcannotchangetheconﬁgurationsthatareprotectedbythesupervisorpassword.

2.Usethearrowkeystoselectatab;orusethearrowkeystolocateanitemandpressEntertoselect

it.Thenthesupportedsubmenuisdisplayed.

3.Defaultvaluesareinboldface.Setthevalueofanitembydoingoneofthefollowing:

•PressF6tochangetoahighervalue.

•PressF5tochangetoalowervalue.

4.PresstheEsckeytoexitthesubmenuandreturntotheparentmenu.Thenusethesamemethod

mentionedabovetochangeotherconﬁgurations.

5.Whenyoucompletetheconﬁguration,pressF10tosaveandexit.YoualsocanselecttheRestarttabin

theThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.

YoucanpressF9torestoretothedefaultsettings.

Changingthestartupsequence

Insomecases,youmighthavetochangethestartupsequencesothatthecomputerstartsfromadesired

devicewhenpoweredon.Readthistopictolearnhowtochangethecomputerstartupsequence.

Attention:

68T470sUserGuide

•Afteryouchangethestartupsequence,ensurethatyouselectthecorrectdeviceduringacopy,asave,or

aformatoperation.Ifyouselectthewrongdevice,thedataonthatdevicemightbeerasedoroverwritten.

•IfyouareusingtheWindowsBitLockerDriveEncryptionfeatureandyourcomputerhasaTrusted

PlatformModule,donotchangethestartupsequence.BitLockerDriveEncryptionlocksthecomputer

whenitdetectsthechangeofstartupsequence.

Tochangethestartupsequence,dothefollowing:

1.AccesstheThinkPadSetupprogramandselectStartup➙Boot.ThenpressEnter.Thedefaultdevice

orderlistisdisplayed.

2.Setthestartupsequenceasyoudesired.

3.PressF10tosavethechangesandrestartthesystem.

Youalsocanchangethestartupsequencetemporarilybydoingthefollowing:

1.Turnoffthecomputer.

2.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF12key.

3.Selectthedevicethatyouwantthecomputertostartfrom.ThenpressEnter.

Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating

systemcannotbefound.

UpdatingtheUEFIBIOS

TheUEFIBIOSistheﬁrstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS

initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.

Whenyouinstallanewprogram,devicedriver,orhardwarecomponent,youmightbeinformedtoupdate

theUEFIBIOS.YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaﬂashupdatediscoraﬂash

updateprogramrunningintheWindowsenvironment.

Therequirementsforﬂashupdateareasfollows:

•ThecomputermustbestartedoverLAN.

•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).

•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.

ForinstructionsonhowtoupdatetheUEFIBIOS,gotohttp://www.lenovo.com/support.

BIOSmenu

ThistopicintroducesthefollowingBIOSmenusofyourcomputer:

•Mainmenu

•Conﬁgmenu

•Date/Timemenu

•Securitymenu

•Startupmenu

•Restartmenu

Note:Dependingonthemodelandoperatingsystem,themenuitemsandthedefaultvaluemightchange

withoutnotice.

Chapter6.Advancedconﬁguration69

Mainmenu

WhenyouentertheThinkPadSetupprogram,youﬁrstseetheMainmenuasfollows:

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•UEFIBIOSVersion

•UEFIBIOSDate

•EmbeddedControllerVersion

•MEFirmwareVersion

•MachineTypeModel

•System-unitserialnumber

•Systemboardserialnumber

•AssetTag

•CPUType

•CPUSpeed

•InstalledMemory

•UUID

•MACAddress(InternalLAN)

•Preinstalledoperatingsystemlicense

•UEFISecureBoot

•OA3ID

•OA2

Conﬁgmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

Network

•WakeOnLAN

Values:Disabled,AConly,ACandBattery

Description:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing

theWakeonLANfeature.IfyouselectACOnly,theWakeonLANfeatureisenabledonlywhentheac

poweradapterisattached.IfyouselectACandBattery,theWakeonLANfeatureisenabledwithany

powersources.

Notes:

–ThemagicpackettypeWakeonLANrequiresthattheacpowerisattached.

–TheWakeonLANfeaturedoesnotworkwhentheharddiskpasswordisset.

•EthernetLANOptionROM

Values:Disabled,Enabled

Description:TheEthernetLANOptionROMenablesthestartupfromanintegratednetworkdevice.This

menuisdisplayedonlyinLegacyOnlybootmodeorBothbootmodewithLegacyﬁrst.

•UEFIIPv4NetworkStack

Values:Disabled,Enabled

70T470sUserGuide

Description:EnableordisableInternetProtocolVersion4(IPv4)networkstackforUEFIenvironment.This

menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIﬁrst.

•UEFIIPv6NetworkStack

Values:Disabled,Enabled

Description:EnableordisableInternetProtocolVersion6(IPv6)networkstackforUEFIenvironment.This

menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIﬁrst.

•UEFIPXEBootPriority

Values:IPv6First,IPv4First

Description:SelectnetworkstackpriorityforUEFIPXEboot.ThismenuisdisplayedonlyinUEFIOnly

bootmodeorBothbootmodewithUEFIﬁrst,whenIPv6andIPv4stacksarebothenabled.

•WakebyWiGigDock

Values:Disabled,Enabled

Description:Enableordisablethewake-upfunctionoftheThinkPadWiGigDock.IfyouselectEnabled,

thebatterylifemightbecomeshorter.

•WirelessAutoDisconnection

Values:Disabled,Enabled

Description:Enableordisablethewirelessautomaticdisconnectionfunction.Thisisselectableonly

whenanEthernetcableisconnectedtotheEthernetconnectoronyourcomputer.IfyouselectEnabled,

WirelessLANandWiGigsignalsareautomaticallyturnedoffwheneveranEthernetcableisconnected.

Note:EthernetconnectionbytheUSBEthernetadapterisnotsupportedbythisfeature.

•MACaddressPassThrough

Values:Disabled,Enabled

Description:TheMACaddressfortheLENOVOUSBDockwillbechangedtotheInternalMACaddress.

IfyouselectDisabled,theMACaddressfortheLENOVOUSBDockwillremaintheoriginalMAC

address.IfyouselectEnabled,theMACaddressfortheLENOVOUSBDockwillbechangedtothe

InternalMACaddress.

USB

•USBUEFIBIOSSupport

Values:Disabled,Enabled

Description:EnableordisablethebootsupportforUSBstoragedevices.

•AlwaysOnUSB

Values:Disabled,Enabled

Description:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe

computeristurnedoff,insleepmode,orinhibernationmode.

•ChargeinBatteryMode

Values:Disabled,Enabled

Description:ThisoptionissupportedonlywhenAlwaysOnUSBisenabled.SelectEnabledtocharge

devicesthroughtheAlwaysOnUSBconnectorevenwhenthecomputerisinhibernationmode,or

poweredoffandinbatteryoperation.

Keyboard/Mouse

•TrackPoint

Values:Disabled,Enabled

Description:Enableordisablethebuilt-inTrackPointpointingdevice.

Chapter6.Advancedconﬁguration71

Note:Ifyouwanttouseanexternalmouse,selectDisabled.

•Trackpad

Values:Disabled,Enabled

Description:Enableordisablethebuilt-intrackpad.

Note:Ifyouwanttouseanexternalmouse,selectDisabled.

•FnandCtrlKeyswap

Values:Disabled,Enabled

Description:IfyouselectEnabled,theFnkeyworksastheCtrlkeyandtheCtrlkeyworksastheFnkey.

•F1–F12asPrimaryFunction

Values:Disabled,Enabled

Description:IfyouselectEnabled,pressingthefunctionkeysdirectlyinputsF1–F12.Ifyouselect

Disabled,pressingthefunctionkeysdirectlyinitiatesthespecialfunctionprintedasanicononeach

key.Totemporarilyswitchtheabovetwofunctions,pressFn+Esc.

•FnStickykey

Values:Disabled,Enabled

Description:IfyouselectEnabled,youcanpresstheFnkey(insteadofpressandhold)tokeepit

inapressedcondition.Thenpressthefunctionkeyyouwant.Theactionisequivalenttopressing

thefunctionkeysimultaneouslywiththeFnkey.

Display

•BootDisplayDevice

Values:ThinkPadLCD,USBType-C,HDMI,Displayondock

Description:Selectthedisplaydevicethatyouwanttoactivateatboottime.Thisselectioniseffective

forboottime,passwordprompt,andThinkPadSetup.USBType-CcorrespondstotheUSBType-C

connectoronyourcomputer.HDMIcorrespondstotheHDMIconnectoronyourcomputer.Display

ondockcorrespondstothevideoconnectors(suchastheDisplayPort,DVI,orVGAconnectors)ona

dockingstation.Bootscreenisclonedtoalldisplaysondock.

•SharedDisplayPriority

Values:HDMI,Displayondock

Description:Selecttheprioritybetweenshareddisplayoutputs.HDMIandDockdisplaysshareasingle

displayoutput.Thisoptionselectstheonethatisprioritized.

•TotalGraphicsMemory

Values:256MB,512MB

Description:AllocatethetotalmemorywhichIntelinternalgraphicsshares.

Note:Ifyouselect512MB,themaximumusablememorymightbereducedonthe32–bitoperating

system.

•BootTimeExtension

Values:Disabled,1second,2seconds,3seconds,5seconds,10seconds

Description:Duringthebootprocess,thecomputermightnotdetecttheexternalmonitorsthatneed

moretimetogetready.Selecthowlongyouwanttoextendthebootprocess.

Power

•IntelSpeedStep®technology

Values:Disabled,Enabled

72T470sUserGuide

Description:SelectthemodeofIntelSpeedSteptechnologyatruntime.

–ModeforAC

Values:MaximumPerformance,BatteryOptimized

Description:MaximumPerformance:Alwaysthehighestspeed

–ModeforBattery

Values:MaximumPerformance,BatteryOptimized

Description:BatteryOptimized:Alwaysthelowestspeed

•AdaptiveThermalManagement

Description:Selectathermalmanagementschemetouse.Theschemeaffectsfansound,temperature,

andperformance.

–SchemeforAC

Values:MaximizePerformance,Balanced

Description:MaximizePerformance:ReduceCPUthrottling.

–SchemeforBattery

Values:MaximizePerformance,Balanced

Description:Balanced:Balancesound,temperature,andperformance.

•CPUPowerManagement

Values:Disabled,Enabled

Description:Enableordisablethepower-savingfeaturethatstopsthemicroprocessorclockautomatically

whentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.

•PowerOnwithACAttach

Values:Disabled,Enabled

Description:Enableordisableafeaturethatturnsonthecomputerwhentheacpoweradapteris

attached.IfyouselectEnabled,thecomputerispoweredonwhentheacpoweradapterisattached.If

thecomputerisinthehibernationmode,thecomputerresumesnormaloperation.IfyouselectDisabled,

thecomputerisnotpoweredonnorresumedwhentheacpoweradapterisattached.

•DisableBuilt-inBattery

Values:Yes,No

Description:Temporarydisablebatteryforservicingthesystem.Afterselectingthisitem,thesystemwill

beautomaticallypoweredoff,thenreadytobeserviced.

Note:Thebatterywillbeautomaticallyenabledwhentheacpoweradapterisreconnected.

BeepandAlarm

•PasswordBeep

Values:Disabled,Enabled

Description:Enableordisableabeepwhenthecomputeriswaitingforapower-on,harddisk,or

supervisorpassword.Differentbeepsremindyouthatthepasswordyouenteredisrightorwrong.

•KeyboardBeep

Values:Enabled,Disabled

Description:Enableordisableabeepwhenunmanageablekeycombinationsarepressed.

Thunderbolt(TM)3

•WakebyThunderbolt(TM)3

Chapter6.Advancedconﬁguration73

Values:Disabled,Enabled

Description:Enableordisablethewake-upfunctionoftheThunderbolt(TM)3connector.Ifyouselect

Enabled,thebatterylifeduringthelowpowerstatusmightbecomeshorter.

•Securitylevel

Values:NoSecurity,UserAuthorization,SecureConnect,DisplayPortandUSB

Description:Selectthesecuritylevel.

•Thunderbolt(TM)device

Values:Disabled,Enabled

Description:EnableordisableThunderbolt(TM)devicesinthePre-OSenvironmentthatisdisplayed

afterThunderbolt(TM)3.Ifthecomputerstartsfrombootabledevices,moveDevicefromExcluded

fromthebootpriorityorder.

•USBdevice

Values:Disabled,Enabled

Description:EnableordisableUSBdevicesinthePre-OSenvironmentthatisdisplayedafter

Thunderbolt(TM)3.Ifthecomputerstartsfrombootabledevices,moveDevicefromExcludedfrom

thebootpriorityorder.

IntelAMT

•Intel(R)AMTControlValues:Disabled,Enabled,PermanentlyDisabled

Description:IfyouselectEnabled,IntelAMT(ActiveManagementTechnology)isconﬁguredand

additionalsetupitemsareprovidedinMEBx(ManagementEngineBIOSExtension)Setup.Ifyouselect

PermanentlyDisabled,youcanneverenableitagain.Becautiouswhenyoumaketheselection.

•USBKeyProvisioning

Values:Disabled,Enabled,PermanentlyDisabled

Description:ThisoptionenablesordisablesUSBkeyprovisioning.

•CIRATimeout

Values:0–255

Description:SetthetimeoutoptionfortheCIRAconnectiontobeestablished.Selectablevaluesare

from0to255.Ifyouselect0,use60secondsasthedefaulttimeoutvalue.Ifyouselect255,thewaiting

timeforestablishingaconnectionisunlimited.

Note:Thedefaultvalueis60seconds.

•ConsoleType

Values:VT100,VT100+,VT-UTF8,PCANSI

Description:SelecttheconsoletypeforAMT.ThisconsoletypemustmatchtheIntelAMTremoteconsole.

Date/Timemenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•SystemDate

Descriptions:Setorchangethedateofthesystem.

•SystemTime

Descriptions:Setorchangethetimeofthesystem.

74T470sUserGuide

Securitymenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

Password

•SupervisorPassword

Values:Disabled,Enabled

Descriptions:Setasupervisorpasswordtopreventunauthorizedusersfromchangingthestartup

sequence,network-relatedsettings,andsystemdateandtime.Formoreinformation,see“Passwords

introduction”onpage57.

•LockUEFIBIOSSettings

Values:Disabled,Enabled

Descriptions:EnablethisoptiontopreventunauthorizedusersfromchanginganysettingsinThinkPad

Setup.Tousethisfunction,asupervisorpasswordisrequired.

•PasswordatUnattendedBoot

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenthecomputeristurned

onbyanunattendedeventsuchasaWakeonLANattempt.Topreventunauthorizedaccess,settheuser

authenticationontheoperatingsystem.

•PasswordatRestart

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenyourestartthe

computer.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.

•PasswordatBootDeviceList

Values:Disabled,Enabled

Descriptions:Ifyouenablethisoption,thesupervisorpasswordisrequiredwhenyoutrytoenterthe

BootmenubyrepeatedlypressingF12.Tousethisfunction,asupervisorpasswordmustbeset.

•PasswordCountExceededError

Values:Disabled,Enabled

Descriptions:EnablethisoptiontodisplaythePOST0199errormessagewhenyouenterawrong

supervisorpasswordmorethanthreetimes.

•SetMinimumLength

Values:Disabled,xcharacters(4≤x≤12)

Descriptions:Specifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Ifasupervisor

passwordisset,youcannotchangetheminimumlengthuntilyouloginasasupervisor.

•Power-OnPassword

Values:Disabled,Enabled

Descriptions:Setapower-onpasswordtoprotectthecomputerfromunauthorizedaccess.Formore

information,see“Passwordsintroduction”onpage57.

•HardDiskxPassword

Values:Disabled,Enabled

Descriptions:Setaharddiskpasswordtopreventunauthorizedusersfromaccessingdataontheinternal

storagedrive.Formoreinformation,see“Passwordsintroduction”onpage57.

Chapter6.Advancedconﬁguration75

Fingerprint

•PredesktopAuthentication

Values:Disabled,Enabled

Descriptions:Enableordisableﬁngerprintauthenticationbeforetheoperatingsystemisloaded.

•ReaderPriority

Values:External➙Internal,InternalOnly

Descriptions:Ifyourcomputerhasaninternalﬁngerprintreaderandanattachedexternalﬁngerprint

reader,usethisoptiontospecifytheﬁngerprintreaderpriority.

•SecurityMode

Values:Normal,High

Descriptions:Iftheﬁngerprintisnotauthenticated,youcanenterapasswordinstead.Ifyouhave

selectedNormal,entereitherthepower-onpasswordorthesupervisorpassword;ifyouhaveselected

High,supervisorpasswordmustbeentered.

•PasswordAuthentication

Values:Disabled,Enabled

Descriptions:Enablethisoptiontousepasswordauthenticationwhenﬁngerprintsarenotavailable.This

itemisdisplayedifSecurityModeissettoHigh.

•ResetFingerprintData

Value:Enter

Descriptions:Usethisoptiontoeraseallﬁngerprintdatastoredintheﬁngerprintreaderandresetthe

settingstothefactorydefaultstate.Asaresult,anypower-onsecurityfeaturespreviouslyenabledwillnot

workuntiltheyarere-enabledintheﬁngerprintsoftware.

SecurityChip

•SecurityChipType

Values:TPM2.0

•SecurityChip

Values:Enabled,Disabled

Descriptions:Enableordisablethesecuritychip.

•SecurityReportingOptions

Values:Enabled,Disabled

Descriptions:EnableordisableSecurityReportingOptions.IfyouselectEnabled,changesto

correspondingUEFIBIOSdataareloggedinalocation,(PCR1,deﬁnedintheTCGstandards),which

otherauthorizedprogramscanmonitor,read,andanalyze.

•ClearSecurityChip

Descriptions:Usethisoptiontocleartheencryptionkey.Itwillnotbepossibletoaccess

already-encrypteddataafterthesekeysarecleared.

•Intel(R)TXTFeature:

Values:Disabled,Enabled

Descriptions:EnableordisabletheIntelTrustedExecutionTechnology.

•PhysicalPresenceforClear

Values:Disabled,Enabled

Descriptions:Ifthisoptionisenabled,aconﬁrmationmessageisdisplayedwhenyouclearthesecurity

chip.

76T470sUserGuide

UEFIBIOSUpdateOption

•FlashBIOSUpdatingbyEnd-Users

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,alluserscanupdatetheUEFIBIOS.Ifyoudisablethisoption,

onlythepersonwhoknowsthesupervisorpasswordcanupdatetheUEFIBIOS.

•SecureRollBackPrevention

Values:Disabled,Enabled

Descriptions:Whenthisoptionisdisabled,youcanﬂashtheUEFIBIOStoearlierversion.

•WindowsUEFIFirmwareUpdate

Values:Enabled,Disabled

Descriptions:EnableordisabletheWindowsUEFIFirmwareUpdatefeature.IfyouselectDisabled,BIOS

willskipWindowsUEFIFirmwareUpdateandyoucanﬂashtheUEFIBIOStoanearlierversion.

MemoryProtection

•ExecutionPrevention

Values:Disabled,Enabled

Descriptions:Somecomputervirusesandwormscausememorybufferstooverﬂow.Byenablingthis

option,youcanprotectyourcomputeragainstattacksfromsuchvirusesandworms.Iftheoptionis

enabledbutyouﬁndthataprogramdoesnotrunproperly,disablethisoptionﬁrstandthenresetthe

settings.

Virtualization

•IntelVirtualizationTechnology

Values:Disabled,Enabled

Descriptions:Ifthisoptionisenabled,aVirtualMachineMonitor(VMM)canutilizetheadditionalhardware

capabilitiesprovidedbyIntelVirtualizationTechnology.

•IntelVT-dFeature

Values:Disabled,Enabled

Descriptions:IntelVT-dstandsforIntelVirtualizationTechnologyforDirectedI/O.Whenenabled,aVMM

canutilizetheplatforminfrastructureforI/Ovirtualization.

I/OPortAccess

Descriptions:Usethissubmenutoenableordisablethefollowinghardwarefeatures:

•EthernetLAN

•WirelessLAN

•WirelessWAN

•Bluetooth

•USBport

•Memorymoduleslot

•Smartcardslot

•Integratedcamera

•Microphone

•Fingerprintreader

•NFCdevice

Chapter6.Advancedconﬁguration77

•Thunderbolt

•WiGig

InternalDeviceAccess

•BottomCoverTamperDetection

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,supervisorpasswordisrequiredwhenabottomcovertamper

isdetected.Thisoptionisnotfunctionaluntilasupervisorpasswordisset.

•InternalStorageTamperDetection

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,removinganyinternalstoragedevicewhenyourcomputerisin

sleepmodewillbedetected.Ifyouremovetheinternalstoragedevicewhilethecomputerisinsleep

mode,thecomputerwillshutdownwhenyouwakeitup,andanyunsaveddatawillbelost.

Anti-Theft

•ComputraceModuleActivation

Values:Disabled,Enabled,PermanentlyDisabled

Descriptions:EnabletheUEFIBIOSinterfacetoactivatethecomputracemodule.Computraceisan

optionalmonitoringservicefromAbsoluteSoftware.IfyouselectPermanentlyDisabled,youcannot

enablethissettingagain.

SecureBoot

•SecureBoot

Values:Disabled,Enabled

Descriptions:Enablethisoptiontopreventunauthorizedoperatingsystemsfromloadingwhenyou

turnonthecomputer.

•PlatformMode

Values:SetupMode,UserMode

Descriptions:Specifythesystemoperatingmode.

•SecureBootMode

Values:StandardMode,CustomMode

Descriptions:SpecifytheSecureBootmode.

•ResettoSetupMode

Descriptions:UsethisoptiontoclearthecurrentplatformkeyandresetPlatformModetoSetupMode.

•RestoreFactoryKeys

Descriptions:UsethisoptiontorestoreallkeysandcertiﬁcatesinSecureBootdatabasestothe

factorydefaults.

•ClearAllSecureBootKeys

Descriptions:UsethisoptiontoclearallkeysandcertiﬁcatesinSecureBootdatabasesandinstall

yourownkeysandcertiﬁcates.

Intel(R)SGX

•Intel(R)SGXControl

Values:Disabled,Enabled,SoftwareControlled

78T470sUserGuide

Descriptions:EnableordisabletheIntelSoftwareGuardExtensions(SGX)function.Ifyouselect

SoftwareControlled,SGXwillbecontrolledbytheoperatingsystem.

•ChangeOwnerEPOCH

Value:Enter

Descriptions:ChangeOwnerEPOCHtoarandomvalue.UsethisoptiontoclearSGXuserdata.

DeviceGuard

•DeviceGuard

Values:Disabled,Enabled

Descriptions:ThisoptionisusedtosupportMicrosoftDeviceGuard.

Whenthisoptionisenabled,IntelVirtualizationTechnology,IntelVT-dFeature,SecureBoot,andOS

OptimizedDefaultsareautomaticallyenabled.Bootorderisnotselectable.Tocompletetheconﬁguration

ofDeviceGuard,youhavetosetasupervisorpassword.

Whenthisoptionisdisabled,thesetupoptionsareconﬁgurableandyoucanchooseanybootoptions

tostartthecomputer.

Startupmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•Boot

Descriptions:Deﬁnethestartupsequence.

•NetworkBoot

Descriptions:SelectthebootdevicewhenthesystemwakesfromLAN.IfWakeOnLANisenabled,the

networkadministratorcanturnonallofthecomputersinaLANremotelythroughnetworkmanagement

software.

•UEFI/LegacyBoot

Values:Both,UEFIOnly,LegacyOnly

Descriptions:Deﬁnethesystembootcapability.

–UEFI/LegacyBootPriority

Values:LegacyFirst,UEFIFirst

Descriptions:SelectthebootprioritybetweenUEFIandLegacy.

–CSMSupport(forUEFIOnly)

Values:Yes,No

CompatibilitySupportModule(CSM)isrequiredforstartingthelegacyoperatingsystem.Ifyou

selectUEFIOnly,CSMSupportisselectable.ForBothorLegacyOnlymode,CSMSupportisnot

selectable.

Note:IfyouselectUEFIOnly,thecomputercannotstartfromthebootabledevicesthatdonothave

theUEFI-enabledoperatingsystem.

•BootMode

Values:Quick,Diagnostics

Descriptions:DeﬁnewhichscreenisdisplayedduringthePOST,thelogoscreenorthetextmessage

screen.

•OptionKeyDisplay

Values:Disabled,Enabled

Chapter6.Advancedconﬁguration79

Descriptions:Ifyoudisablethisoption,the“Tointerruptnormalstartup,pressEnter.”messagewillnotbe

displayedduringthePOST.

•BootDeviceListF12Option

Values:Disabled,Enabled

Descriptions:Ifyouenablethisoption,youcanopentheBootMenuwindowbycontinuouslypressing

F12whenthecomputerispoweredon.

•BootOrderLock

Values:Disabled,Enabled

Descriptions:Enablethisoptiontolockthebootdevicepriorityorder.

Restartmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•ExitSavingChanges

Descriptions:Savethechangesandrestartthecomputer.

•ExitDiscardingChanges

Descriptions:Discardthechangesandrestartthecomputer.

•LoadSetupDefaults

Descriptions:Restoretothefactorydefaultsettings.

Note:EnableOSOptimizedDefaultstomeettheMicrosoft(R)Windows8(R)certiﬁcationrequirement.

Whenyouchangethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,

UEFI/LegacyBoot,UEFI/LegacyBootPriority,SecureBoot,andSecureRollBackPrevention.

•DiscardChanges

Descriptions:Discardthechanges.

•SaveChanges

Descriptions:Savethechanges.

Usingsystemmanagement

Thistopicisprimarilyintendedforthenetworkadministrators.

Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet

yourbusinessobjectives.

Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient

computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,

formattingastoragedrive,andinstallingaprogram.

Oncethecomputerisconﬁguredandoperational,youcanmanageitbyusingthesoftwareandthe

manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.

DesktopManagementInterface

TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)

ReferenceSpeciﬁcation,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents

ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices

onthesystemboard.ThisspeciﬁcationdocumentsthestandardsforgettingaccesstothisBIOSinformation.

80T470sUserGuide

PrebooteXecutionEnvironment

ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling

thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE

requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.

Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.

WakeonLAN

ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon

LANfeature.

WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and

ﬂashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess

canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,

andtheLANtrafﬁciskepttoaminimum.Itsavestimeandincreasesproductivity.

IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBootsequence.

AssetIDEEPROM

TheAssetIDEEPROMcontainsinformationaboutthecomputerconﬁgurationandtheserialnumbersof

thekeycomponents.Italsoincludesanumberofblankﬁeldswhereyoucanrecordinformationabout

theendusersinyournetwork.

Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management

featuresintheThinkPadSetupprogram:

•WakeonLAN

•NetworkBootsequence

Note:Ifasupervisorpasswordhasbeenset,youarerequiredtoenterthesupervisorpasswordwhen

youstarttheThinkPadSetupprogram.

EnablingordisablingtheWakeonLANfeature

WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator

canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.

ToenableordisabletheWakeonLANfeature,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectConﬁg➙Network.TheNetworksubmenuisdisplayed.

3.SelectacorrespondingoptionfortheWakeonLANfeature.

4.PressF10tosavethesettingsandexit.

DeﬁningaNetworkBootsequence

WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspeciﬁedontheNetworkBoot

menu,andthenfollowthebootorderlistontheBootmenu.

TodeﬁneaNetworkBootsequence,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.

3.Selectabootdevicetomakeitasthetopbootpriority.

4.PressF10tosavethesettingsandexit.

Chapter6.Advancedconﬁguration81

YoucanpressF9torestoretothefactorydefaultsettings.

82T470sUserGuide

Chapter7.Troubleshootingcomputerproblems

Thischapterprovidesinformationaboutwhattodoifyouexperienceaproblemwithyourcomputer.

Generaltipsforpreventingproblems

Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:

•Emptyyourrecyclebinonaregularbasis.

•Usediskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.

•Tofreeupdiskspace,uninstallunusedprograms.Youalsomightwanttolookforprogramduplicationor

overlappingversions.

•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.

•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatobackupthedata

daily.Lenovohasmanybackupoptionsavailableforyourcomputer.

•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Forinformationaboutsystem

restore,see“Recoveryinformation”onpage103.

•Gotohttp://www.lenovo.com/supporttodownloadandinstallupdatesforthedevicedriversandUEFI

BIOSwhenneeded.

•Keepuptodatefordevicedriversonothernon-Lenovohardware.Beforeupdatingdevicedrivers,read

thedevicedriverinformationreleasenotesforcompatibilityorknownissues.

•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues

youhaveexperienced,andhowyouresolvedtheminorissues.

•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,

thefollowingtipsmighthelpalongtheway:

1.Removeallexternaldevicessuchastheprinterandkeyboard.

2.Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.

3.AccessThinkPadSetupandloadthedefaultsettings.

4.Restartthecomputerandstarttherecoveryoperation.

5.Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil

promptedtodoso.

Diagnosingproblems

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour

computer,theﬁrstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If

yoususpectasoftwareproblem,seethedocumentation,includingreadmeﬁlesandhelpinformation

systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset

ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.

DiagnosingproblemswithLenovoSolutionCenterontheWindows7operatingsystem

LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:

http://www.lenovo.com/diags

©CopyrightLenovo201783

Notes:

•IfyouareusinganotherWindowsoperatingsystemratherthantheWindows7,youcanﬁndthelatest

informationaboutdiagnosticsforyourcomputerat:

http://www.lenovo.com/diagnose

•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand

printthelogﬁlescreatedbytheprogram.YouneedthelogﬁleswhenyouspeaktoaLenovotechnical

supportrepresentative.

LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic

tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor

optimalsystemperformance.

Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery

media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.Formore

information,see“Creatingandusingrecoverymedia”onpage101.

TorunLenovoSolutionCenter,see“AccessingLenovoprograms”onpage12.

Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.

DiagnosingproblemswithLenovoCompanionontheWindows10operatingsystem

LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:

https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/

Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save

andprintthelogﬁlescreatedbytheprogram.YouneedthelogﬁleswhenyouspeaktoaLenovotechnical

supportrepresentative.

LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation

collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystem

performance.TorunLenovoCompanion,see“AccessingLenovoprograms”onpage12.

Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor

updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice

driversandupdatesfromtheLenovoSupportWebsiteat:

http://www.lenovo.com/support

Foradditionalinformation,seetheLenovoCompanionhelpsystem.

Troubleshooting

Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhenyou

turniton.Whenyouexperienceaproblem,seethecorrespondingsymptomandsolutioninthistopic

totrytosolvetheproblembyyourself.

Computerstopsresponding

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Problem:Mycomputerisunresponsive(IcannotusetheThinkPadpointingdeviceorthekeyboard).

84T470sUserGuide

Solution:Dothefollowing:

1.Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.

•Ifthecomputeristurnedoff,restartthecomputerbypressingthepowerbutton.Ifthecomputer

doesnotturnon,continuewithstep2.

•Ifyoucannotturnoffyourcomputerbypressingandholdingthepowerbutton,removeallsources

ofpowerfromthecomputerandresetthesystembyinsertingastraightenedpaperclipintothe

emergency-resethole.Tolocatetheresethole,referto“Bottomview”onpage5.Afterthecomputer

isoff,restartthecomputerbypressingthepowerbutton.Ifthecomputerdoesnotturnon,continue

withstep3.

2.Whilethecomputerisoff,removeallsourcesofpowerfromthecomputerandresetthesystemby

insertingastraightenedpaperclipintotheemergency-resethole.Reattachtheacpoweradapterand

restartthecomputer.Ifthecomputerdoesnotturnbackon,continuewithstep3.

Note:IfyourcomputerstartsupandenterstheWindowsenvironment,usethepropershutdown

proceduretoturnoffthecomputer.

3.Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and

soon).Repeatstep2.Ifstep2isunsuccessful,calltheCustomerSupportCenterandaCustomer

SupportSpecialistwillassistyou.

Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist

willassistyou.

Spillsonthekeyboard

Problem:Ispillsomethingonthecomputer.

Solution:Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerous

shortcircuitsanddamageyourcomputer.Tosolvetheproblem,dothefollowing:

1.Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).

2.Carefullyunplugtheacpoweradapterimmediately.

3.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removetheremovablebattery.The

morequicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreduce

damagefromshortcircuits.

Attention:Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leaving

thecomputeronmightmakeyourcomputerunusable.

4.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.

Errormessages

•Message:0177:BadSVPdata,stopPOSTtask.

Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard

shouldbereplaced.Havethecomputerserviced.

•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.

Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup

tochecksecuritysettings,pressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea

problem,havethecomputerserviced.

•Message:0187:EAIAdataaccesserror

Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.

•Message:0188:InvalidRFIDSerializationInformationArea

Chapter7.Troubleshootingcomputerproblems85

Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,

andtheboxserialnumbermustbereinstalled.Havethecomputerserviced.

•Message:0189:InvalidRFIDconﬁgurationinformationarea

Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,

andtheuniversallyuniqueidentiﬁer(UUID)mustbereinstalled.Havethecomputerserviced.

•Message:0190:Criticallow-batteryerror

Solution:Thecomputerturnedoffbecausethebatterypowerislow.Connecttheacpoweradapterto

thecomputerandchargethebatteries.

•Message:0191:SystemSecurity-Invalidremotechangerequested

Solution:Thesystemconﬁgurationchangehasfailed.Conﬁrmtheoperationandtryagain.Toclearthe

error,enterThinkPadSetup.

•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.

Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.

Conﬁrmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.

•Message:0270:RealTimeClockError.

Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.

•Message:0271:CheckDateandTimesettings.

Solution:Thedateorthetimeisnotsetinthecomputer.EnterThinkPadSetupandsetthedateandtime.

•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.

Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.

•Message:1820:Morethanoneexternalﬁngerprintreadersareattached.

Solution:Turnoffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.

•Message:2100:DetectionerroronHDD0(MainHDD)

Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.

•Message:2101:DetectionerroronSSD1(M.2)

Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2102:DetectionerroronSSD2(M.2)

Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2110:ReaderroronHDD0(MainHDD)

Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.

•Message:2111:ReaderroronSSD1(M.2)

Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2112:ReaderroronSSD2(M.2)

Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.

•Message:2200:MachineTypeandSerialNumberareinvalid.

Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.

•Message:2201:MachineUUIDisinvalid.

Solution:MachineUUIDisinvalid.Havethecomputerserviced.

•Message:Fanerror

Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.

•Message:Thermalsensingerror

86T470sUserGuide

Solution:Thethermalsensorhasaproblem.Shutdownthecomputerimmediatelyandhavethe

computerserviced.

•Message:Error:Thenon-volatilesystemUEFIvariablestorageisnearlyfull.

Note:Thiserrorindicatesthattheoperatingsystemorprogramscannotcreate,modify,ordeletedatain

thenon-volatilesystemUEFIvariablestorageduetoinsufﬁcientstoragespaceafterPOST.

Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystem

orprograms.Thiserroroccurswhentheoperatingsystemorprogramsstorelargeamountsofdata

inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipset,orplatform

conﬁgurationdata,arestoredinaseparateUEFIvariablestorage.

Solution:PressF1aftertheerrormessageisdisplayedtoenterThinkPadSetup.Adialogaskstheuser

forconﬁrmationtocleanupthestorage.Iftheuserselects“Yes” ,alldatathatwerecreatedbythe

operatingsystemorprogramswillbedeletedexceptglobalvariablesdeﬁnedbytheUniﬁedExtensible

FirmwareInterfaceSpeciﬁcation.Iftheuserselects“No”,alldatawillbekept,buttheoperatingsystemor

programswillnotbeabletocreate,modify,ordeletedatainthestorage.

Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile

systemUEFIvariablestorageusingtheprecedingsolution.

Beeperrors

LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack

screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep

technology,dothefollowing:

1.Gotohttp://www.support.lenovo.com/smartbeeporscanthefollowingQRCode.

2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.

3.Runthediagnosticappandplacethesmartphonenearthecomputer.

4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror

andshowspossiblesolutionsonthesmartphone.

Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.

Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport

Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.

Chapter7.Troubleshootingcomputerproblems87

ErrorcodesSolutions

0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources(theacpoweradapter,

removablebattery,andcoin-cellbattery).Ifyour

computerhasabuilt-inbattery,resetthecomputer

byinsertingastraightenedpaperclipintothe

emergency-resethole.Waitforoneminute.Then

reconnectallpowerresources.

2.Replacethesystemboard(serviceprovideronly).

0002:InternalbuserrorReplacethesystemboard(serviceprovideronly).

0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).

0282:Memorymoduleerror1.Reinstallorreplacethememorymodule.

2.Replacethesystemboard(serviceprovideronly).

0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,

andsoon)(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

0284:TCG-compliantfunctionality-relatederror(mightbe

theBIOScodevalidationfailure)

Replacethesystemboard(serviceprovideronly).

0285:TCG-compliantfunctionality-relatederror(mightbe

theTPMinitializationfailure)

Replacethesystemboard(serviceprovideronly).

0286:IntegratedgraphicserrorReplacethesystemboard(serviceprovideronly).

0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard

(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

0288:Computerdisplayerror1.Reconnectthedisplaycableonboththesystem

boardsideandthecomputerdisplayside(service

provideronly).

2.Replacethesystemboard(serviceprovideronly).

Memorymoduleproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Problem:Mymemorymoduleisnotoperatingproperly.

Solution:Checkthefollowingitems:

1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.

Removealladdedmemorymodulestotestthecomputerwithonlythefactory-installedmemory

modules,andthenreinstallthememorymoduleoneatatimetoensureaproperconnection.

2.Checkforerrormessagesduringstartup.

Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.

3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.

4.Verifythepropermemoryconﬁgurationandcompatibilityincludingthemaximummemorysizeandthe

memoryspeed.

5.Rundiagnosticprograms.See“Diagnosingproblems”onpage83.

Ethernetproblems

•Problem:Mycomputercannotconnecttothenetwork.

88T470sUserGuide

Solution:

Ensurethat:

–Thecableisinstalledcorrectly.

ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand

totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100

m(328ft).Ifthecableisconnectedandthedistanceiswithintheacceptablelimitsbuttheproblem

persists,tryadifferentcable.

–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator

passwordorconﬁrmation,typethepasswordorprovideconﬁrmation.

3.Double-clickNetworkadapterstoviewallnetworkadapters.Ifanexclamationmark!is

displayednexttotheadaptername,youmightnotbeusingthecorrectdriverorthedrivermight

havebeendisabled.

4.Right-clickthehighlightedadapter,clickUpdateDriverSoftware,andthenfollowtheinstructions

onthescreentoupdatethedriver.

–Theswitchportandtheadapterhavethesameduplexsetting.

Ifyouconﬁguredtheadapterforfullduplex,ensurethattheswitchportalsoisconﬁguredforfullduplex.

Settingawrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

•Problem:Theadapterstopsworkingfornoapparentreason.

Solution:Thenetworkdriverﬁlesmightbecorruptormissing.

•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,theconnectionfails

orerrorsoccur.

Solution:

–UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.

–Connecttoa1000BASE-Thub/switch(not1000BASE-X).

•Problem:TheWakeonLANfeatureisnotworking.

Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN

administratorforthenecessarysettings.

•Problem:MycomputerisaGigabitEthernetmodel,butitcannotconnecttothenetworkat1000Mbps.

Instead,itconnectsat100Mbps.

Solution:

–TryanotherEthernetcable.

–Ensurethatthelinkpartnerissettoauto-negotiate.

–Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).

Wireless-LANproblem

Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.

Solution:

Ensurethat:

Chapter7.Troubleshootingcomputerproblems89

•TheAirplanemodeisoff.

•Yourwireless-LANdriveristhelatestversion.

•Yourcomputeriswithintherangeofawirelessaccesspoint.

•Thewirelessradioisenabled.

Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The

AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,seetheAccessConnections

helpinformationsystem.

FortheWindows7operatingsystem,checkthenetworkname(SSID)andyourencryptioninformation.Use

theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.

Wireless-WANproblem

Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.

Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.Formoreinformation,

see“Replacingthewireless-WANcard”onpage114.

Note:Somemodelsdonothaveawireless-WANcard.

Bluetoothproblem

Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor

thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.

•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocal

speakereventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetproﬁleorAV

proﬁle.

Solution:Dothefollowing:

1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

3.ClickHardwareandSound➙Sound➙Playback.

4.IfyouareusingaHeadsetproﬁle,selectBluetoothHands-freeAudioandclicktheSetDefault

button.IfyouareusinganAVproﬁle,selectStereoAudioandclicktheSetDefaultbutton.

5.ClickOKtoclosetheSoundwindow.

•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe

addressbookofanyotherBluetooth-enableddevice.

Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled

deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveaﬁle

throughBluetooth,aPIMitemsentfromtheWindows7operatingsystemmightbesavedasaﬁle

withtheextension.contact.

ThinkPadpointingdeviceproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.

Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal

operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer

driftingmightoccurforseveralsecondsunderthefollowingconditions:

–Whenthecomputeristurnedon

–Whenthecomputerresumesnormaloperation

90T470sUserGuide

–WhentheTrackPointpointingdeviceiskeptpressedforalongtime

–Whenthetemperaturechanges

•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.

Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties

window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage24.

Keyboardproblems

•Problem:Allorsomekeysonthekeyboarddonotwork.

Solution:Ifanexternalnumerickeypadisconnected:

1.Turnoffthecomputer.

2.Removetheexternalnumerickeypad.

3.Turnonthecomputerandtryusingthekeyboardagain.

Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.

Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor

Smallicons.

2.ClickKeyboard.

3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:

DeviceStatus:Thisdeviceisworkingproperly.

Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.

•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.

Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.

Computerscreenproblems

•Problem:MyscreenkeepsblankingwhenIdonotwantitto.

Solution:

–IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem

timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:

1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage12.

2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredeﬁnedpower

plans.

–IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound➙PowerOptions.

3.Showtheadditionalplans,andthenselectHighperformance.

•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot

beepwhilestartingup.

Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe

powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.

Solution:Ensurethat:

–Thebatteryisinstalledcorrectly.

–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking

electricaloutlet.

Chapter7.Troubleshootingcomputerproblems91

–Thecomputeristurnedon.(Pressthepowerbuttonagainforconﬁrmation.)

–Thebrightnesslevelofthescreenisappropriatelyset.

Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand

thentypethecorrectpasswordandpressEnter.

Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.

•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.

Solution:Ifyouhavemodiﬁedapartitiononyourharddiskdrivebyusingpartitionsoftware,information

aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.

Dothefollowingtotrytosolvetheproblem:

1.Turnoffthecomputer,andthenturnitonagain.

2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:

–Ifyouhaveusedpartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe

software,andrecoverthepartitionifrequired.

–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.Formoreinformation,

see“Recoveryinformation”onpage101.

Iftheproblempersists,havethecomputerserviced.

•Problem:Thescreengoesblankwhilethecomputerison.

Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:

–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.

–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.

•Problem:Thescreenisblank.

Solution:Dothefollowing:

1.Pressthedisplay-modeswitchingkeytobringuptheimage.

2.Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthe

batteryisnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.

3.Ifyourcomputerisinsleepmode,pressFntoresumethecomputerfromsleepmode.

4.Iftheproblempersists,followthesolutionforthefollowingproblem.

•Problem:Thescreenisunreadableordistorted.

Solution:Ensurethat:

–Thedisplaydevicedriverisinstalledcorrectly.

–Thescreenresolutionandcolorqualityarecorrectlyset.

–Themonitortypeiscorrect.

Tocheckthesesettings,dothefollowing:

1.Right-clickonthedesktop,anddothefollowing:

–ForWindows7:ClickScreenresolution.

–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.

2.SelecttheexternalmonitorandsetResolution.

3.Dothefollowing:

–ForWindows7:ClickAdvancedSettings.

92T470sUserGuide

–ForWindows10:ClickDisplayadapterproperties.

4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If

itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.

5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP

Monitor.

6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe

passwordorprovideconﬁrmation.

7.ClicktheDrivertab.

8.ClickUpdateDriver.

9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice

driversonmycomputer.

10.CleartheShowcompatiblehardwarecheckbox.

11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotﬁndyourmonitor

onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.

12.Afterupdatingthedriver,clickClose.

•Problem:Incorrectcharactersaredisplayedonthescreen.

Solution:Ensurethatyouinstalltheoperatingsystemandprogramcorrectly.Iftheproblempersists,

havethecomputerserviced.

•Problem:ItrytoturnoffmycomputerbutthescreenstaysonandIcannotcompletelyturnoffmy

computer.

Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.

•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeIturnonmycomputer.

Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains

multiplethin-ﬁlmtransistors(TFTs).Onlyaverysmallnumberofmissing,discolored,orbrightdots

onthescreenmightexistallthetime.

Externalmonitorproblems

•Problem:Theexternalmonitorisblank.

Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthemonitoryou

want.Iftheproblempersists,dothefollowing:

1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.

2.Reconnecttheexternalmonitortoyourcomputer.

3.Seethemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat

aresupported.

–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,

viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.

–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe

externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,

theexternalmonitorscreenwillbeblankordistorted.)

•Problem:Icannotsetahigherresolutionthanthepresentoneonmyexternalmonitor.

Solution:Ensurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.

•Problem:Thescreenisunreadableordistorted.

Solution:Ensurethat:

Chapter7.Troubleshootingcomputerproblems93

–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Ifnecessary,update

themonitordriver.

–Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan

electricaloutlet.

2.Turnontheexternalmonitorandthecomputer.

3.Right-clickonthedesktop,anddothefollowing:

–ForWindows7:ClickScreenresolution.

–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.

4.Clicktheiconfortheappropriatemonitor(Monitor-2iconisfortheexternalmonitor).

5.Dothefollowing:

–ForWindows7:ClickAdvancedSettings.

–ForWindows10:ClickDisplayadapterproperties.

6.ClicktheMonitortab.

7.Selectthecorrectscreenrefreshrate.

•Problem:Wrongcharactersaredisplayedonthescreen.

Solution:Ensurethatyoufollowthecorrectprocedurewheninstallingtheoperatingsystemand

program.Iftheyareinstalledandconﬁguredcorrectly,buttheproblemstillpersists,havetheexternal

monitorserviced.

•Problem:TheExtenddesktopfunctiondoesnotwork.

Solution:EnabletheExtenddesktopfunction.See“Usinganexternaldisplay”onpage34.

•Problem:IamusingtheExtenddesktopfunction,butIcannotsetahigherresolutionorhigherrefresh

rateonthesecondarydisplay.

Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.See

“Usinganexternaldisplay”onpage34.

•Problem:Displayswitchingdoesnotwork.

Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If

aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe

displayoutputlocation.

•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh

resolution.

Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200pixels,theimageisshiftedto

theleftorrightonthescreen.Tocorrectthis,ﬁrstensurethatyourexternalmonitorsupportsthedisplay

mode(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthe

monitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitor

itselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.

Formoreinformation,seethedocumentationthatcomeswiththemonitor.

Audioproblems

•Problem:WaveorMIDIsounddoesnotplayproperly.

Solution:Ensurethatthebuilt-inaudiodeviceisconﬁguredcorrectly.

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

94T470sUserGuide

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe

passwordorprovideconﬁrmation.

4.Double-clickSound,videoandgamecontrollers.

5.EnsurethatthedevicefollowingSound,videoandgamecontrollersisenabledandconﬁgured

correctly.

•Problem:Recordingsmadebyusingthemicrophoneinputarenotloudenough.

Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

3.ClickSound.

4.ClicktheRecordingtabintheSoundwindow.

5.SelectMicrophone,andclickthePropertiesbutton.

6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.

7.ClickOK.

Note:Formoreinformationaboutcontrollingvolume,seeyourWindowsonlinehelp.

•Problem:Icannotmovethevolumesliderorbalanceslider.

Solution:Theslidermightbegrayedout.Thismeansthatitspositionisﬁxedbythehardwareand

cannotbechanged.

•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.

Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The

programsareawareofthesettingsintheVolumeMixerwindowandareenabledtochangethesettings

themselves.AnexampleistheWindowsMediaPlayerprogram.Usuallytheprogramhasslidersavailable

tocontrolthesoundfromwithintheprogram.

•Problem:Thebalanceslidercannotcompletelymuteonechannel.

Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot

completelymuteeitherchannel.

•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.

Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes

notsupportthecontrol.

•Problem:ThesoundcannotbeturnedoffevenifIsettheMastervolumecontrolatminimum.

Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.

Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.

•Problem:WhenIconnectheadphonestomycomputerwhileplayingsound,aspeakerdoesnot

producesound.

Solution:Whentheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant

tolistentosoundfromthespeakersagain,ensurethatyousetthosespeakersasthedefaultdevice.For

moreinformation,seethehelpinformationsystemforRealtekHDAudioManager.

•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,orthecomputercannotrecordsounds.

Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfrom

anexternalmicrophonetoabuilt-inmicrophone),dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

3.ClicktheRealtekHDAudioManagericon.

4.EnsurethatthecomputerisinMULTI-STREAMmodeintheDeviceadvancedsettingswindow.

Chapter7.Troubleshootingcomputerproblems95

5.IntheVolumeMixerwindow,selectthedeviceyouwant,forexample,speakers.

6.Playanysoundthroughamusicprogram(forexample,WindowsMediaPlayer).Ensurethatsound

comesfromthespeakersnow.

7.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.

8.GototheVolumeMixerwindow.Thenselectanotherdevice(forexample,theheadphone).

9.Playanysoundthroughthemusicprogram.Ensurethatsoundcomesfromtheheadphoneattached

directlytothesystem.Formoreinformation,seethehelpinformationsystemofRealtekHDAudio

Manager.

Note:TheVolumeMixerwindowofRealtekHDAudioManagerdisplaysallaudiodevicesdetected

inthesystem,suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecording

device.Acheckmarkbesidetheaudiodeviceshowsthatthedevicehasbeenselected.

Fingerprintreaderproblems

•Problem:Thesurfaceofthereaderisdirty,stained,orwet.

Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.

•Problem:Thereaderoftenfailstoenrollorauthenticateyourﬁngerprint.

Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader

withadry,soft,lint-freecloth.

Fortipsonhowtomaintaintheﬁngerprintreader,see“Usingtheﬁngerprintreader”onpage60.

Batteryproblems

•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered

off.

Solution:Thebatterymightbeover-discharged.Dothefollowing:

1.Turnoffthecomputer.

2.Ensurethattheover-dischargedbatteryisinthecomputer.

3.Connecttheacpoweradaptertothecomputerandletitcharge.

Ifaquickchargerisavailable,useittochargetheover-dischargedbattery.

Ifthebatterycannotbefullychargedin24hours,useanewbattery.

•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty.

Solution:Dischargeandrechargethebattery.

•Problem:Thecomputeroperatesafterthebatterystatusiconshowsthatthebatteryisempty.

Solution:Dischargeandrechargethebattery.

•Problem:Theoperatingtimeforafullychargedbatteryisshort.

Solution:Dischargeandrechargethebattery.Ifyourbatteryoperatingtimeisstillshort,useanewbattery.

•Problem:Thecomputerdoesnotoperatewithafullychargedbattery.

Solution:Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoreset

theprotector;thenturnonthecomputeragain.

•Problem:Thebatterycannotgetcharged.

Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe

computerandwaitforawhiletoletitcooltoroomtemperature.Afteritcools,reinstallitandrechargethe

battery.Ifitstillcannotbecharged,haveitserviced.

96T470sUserGuide

acpoweradapterproblem

Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe

poweradapter(powerplug)iconisnotdisplayedintheWindowsnotiﬁcationarea.Theacpowerindicator

alsodoesnotlightup.

Solution:Dothefollowing:

1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonhowtoconnectthe

acpoweradapter,see“Usingtheacpoweradapter”onpage24.

2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac

poweradapter.

3.Reconnecttheacpoweradapter,andthenturnonthecomputer.

4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotiﬁcationarea,havetheacpower

adapterandyourcomputerserviced.

Powerproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

•Problem:Mycomputerisgettingnopoweratall.

Solution:Checkthefollowingitems:

1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.

2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheac

poweradapterdirectlytotheacpoweroutlet.

3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableis

ﬁrmlyattachedtotheadapterbrickandthecomputer.

4.Verifythattheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.

•Problem:Mycomputerdoesnotrunonbatterypower.

Solution:Checkthefollowingitems:

1.Ifthebatteryrunsoutofpower,attachtheacpoweradaptertorechargethebattery.

2.Ifthebatteryischargedbutthecomputerdoesnotrun,callLenovoCustomerCentertohave

itserviced.

•Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.

Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe

computerstilldoesnotrespond,removetheacpoweradapterandthebattery.

Powerbuttonproblem

Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.

Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe

systemstilldoesnotrespond,removetheacpoweradapterandresetthesystembyinsertingoneendof

aneedleorastraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,

see“Bottomview”onpage5.

Bootproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

•Problem:Ireceiveanerrormessagebeforetheoperatingsystemloads.

Chapter7.Troubleshootingcomputerproblems97

Solution:Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.

•Problem:Ireceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconﬁguration

afterthePOSTiscompleted.

Solution:FindsolutionsbysearchingfortheerrormessageatthefollowingWebsites:

–http://www.lenovo.com/support

–https://support.microsoft.com/

Sleepandhibernationproblems

•Problem:Thecomputerenterssleepmodeunexpectedly.

Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe

computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings

forsleepmode.

•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.

Solution:Ensurethat:

–Thebatteryischarged.

–Theoperatingtemperatureiswithintheacceptablerange.See“Operatingenvironment”onpage11.

Iftheproblempersists,havethecomputerserviced.

•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.

Solution:Thebatterypowerisgettinglow.Plugtheacpoweradapterintoanelectricaloutletandthen

intothecomputer.Alternatively,replacethebatterywithachargedone.

•Problem:ThecomputerdisplayremainsblankafteryoupressFntoresumefromsleepmode.

Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasin

sleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresuming

thecomputerfromsleepmode.Whenresumingthecomputerfromsleepmodewithoutattachingthe

externalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay-mode

switchingkeytobringupthecomputerdisplay.

•Problem:Thecomputerdoesnotresumefromsleepmode,orthesystemstatusindicatorblinksslowly

andthecomputerdoesnotwork.

Solution:Ifthesystemdoesnotresumefromsleepmode,itmighthaveenteredsleeporhibernation

modeautomaticallybecausethebatteryisdepleted.Checkthesystemstatusindicator.

–Ifthesystemstatusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower

adaptertothecomputer;thenpressFn.

–Ifthesystemstatusindicatorisoff,yourcomputerhasnopowerorisinhibernationmode.Connect

theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.

Ifthesystemstilldoesnotresumefromsleepmode,yoursystemmightstoprespondingandyoumight

notbeabletoturnoffthecomputer.Inthiscase,youmustresetthecomputer.Ifyouhavenotsavedyour

data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsormore.If

thesystemstilldoesnotrespond,removetheacpoweradapterandthebattery.

•Problem:Yourcomputerdoesnotentersleeporhibernationmode.

Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep

orhibernationmode.

Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB

connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB

device.

•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.

98T470sUserGuide

Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot

adefect.Formoreinformation,see“Power-savingmodes”onpage26.

Harddiskdriveproblems

•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.

Solution:Therattlingnoisemightbeheard:

–Whentheharddiskdrivebeginsorﬁnishesgettingaccesstodata

–Whenyoucarrytheharddiskdrive

–Whenyoucarryyourcomputer

Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.

•Problem:Theharddiskdrivedoesnotwork.

Solution:OntheStartupmenuofThinkPadSetup,ensurethattheharddiskdriveisontheBootpriority

orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelist

andpressShift+1tomoveitbacktotheBootpriorityorderlist.

•Problem:AfterIhavesetaharddiskpassword,Imovetheharddiskdrivetoanothercomputerbut

cannotunlocktheharddiskpasswordonthenewcomputer.

Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight

notsupportsuchasecurityfunction.

Solid-statedriveproblem

Problem:WhenyoucompressﬁlesorfoldersbyuseofthedatacompressionfunctionintheWindows

operatingsystem,andthendecompressthem,theprocessofwritingtoorreadingfromtheﬁlesorfoldersis

slow.

Solution:ApplythediskdefragmentationtoolintheWindowsoperatingsystemforfasteraccesstothedata.

Softwareproblem

Problem:Aprogramdoesnotrunproperly.

Solution:Ensurethattheproblemisnotbeingcausedbytheprogram.

Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Seethemanualssupplied

withtheprogram.

Checkthefollowing:

•Theprogramisdesignedtooperatewithyouroperatingsystem.

•Otherprogramsrunproperlyonyourcomputer.

•Thenecessarydevicedriversareinstalled.

•Theprogramworkswhenitisrunonsomeothercomputer.

Ifanerrormessageisdisplayedwhileyouareusingtheprogram,seethemanualsorhelpsystemsupplied

withtheprogram.

Iftheprogramstilldoesnotrunproperly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.

Chapter7.Troubleshootingcomputerproblems99

USBproblem

Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.

Solution:EnsurethattheUSBportisenabledintheThinkPadSetup.OpentheDeviceManagerwindow.

EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandthe

installationofthedevicedriverarecorrect.ToopentheDeviceManagerwindow,gotoControlPaneland

ensurethatyouviewControlPanelbyCategory,andclickHardwareandSound➙DeviceManager.Ifyou

arepromptedforanadministratorpasswordorconﬁrmation,typethepasswordorprovideconﬁrmation.

Referto“Diagnosingproblems”onpage83andrunadiagnostictestoftheUSBconnector.

Dockingstationproblem

Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto

resumeoperation.

Solution:Ensurethat:

•Theacpoweradapterisconnectedtothedockingstation.

•Thecomputerissecurelyattachedtothedockingstation.

100T470sUserGuide

Chapter8.Recoveryinformation

Thischapterprovidesinformationaboutrecoverysolutions.Therearevariousmethodstochoosefromwhen

consideringhowtorecoverintheeventofasoftware-orhardware-relatedproblem.Somemethodsvary

dependingonthetypeofyouroperatingsystem.

RecoveryinformationfortheWindows7operatingsystem

ThistopicintroducestheLenovorecoverysolutionsontheWindows7operatingsystem.

Creatingandusingrecoverymedia

Recoverymediaenablesyoutorestorethestoragedrivetothefactorydefaultsettingsafterallotherrecovery

methodshavefailed.Itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating

systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmediumand

adatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Ensurethat

youstoretherecoverymediainasafeplaceafteryouhavemadethem.

Ifyoudidnotcreaterecoverymediaasaprecautionarymeasure,youcancontactLenovoCustomerSupport

CenterandpurchaseasetofrecoverymediafromLenovo.ForalistoftheLenovoSupportphonenumbers

foryourcountryorregion,goto:

http://www.lenovo.com/support/phone

Thedataontherecoverymediacanbeusedonlyforthefollowingpurposes:

•Reinstallingtheprogramsanddevicedriversonyourcomputer

•Reinstallingtheoperatingsystem

•Modifyingthedataﬁlesontheharddiskdriveusingtheadditionalﬁles

Creatingrecoverymedia

Tocreaterecoverymedia,youneedasetofdiscsoraUSBstoragedevice(withatleast16GBofstorage

capacity).TheactualdiscnumberorUSBcapacitythatisrequireddependsonthesizeoftherecovery

image.

Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscsorUSBstoragedevice.Toavoid

dataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience.Inthepromptedwindow,

double-clickLenovoTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

Usingrecoverymedia

Attention:Duringtherecoveryprocess,alltheﬁlescurrentlyonthestoragedeviceofyourcomputerwillbe

deletedandreplacedbythefactorydefaultsettings.

Tousetherecoverymedia,dothefollowing:

•Ifyouhavecreatedtherecoverymediawithdiscs,dothefollowing:

1.Ifyourcomputerdoesnothaveaninternalopticaldrive,connectanexternalopticaldrivetothe

computer.

2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.

3.IntheBootMenuwindow,selecttheopticaldrive(internalorexternal)astheﬁrstbootdevice.Then,

insertthediscsintotheopticaldriveandpressEnter.Therecoveryprocessstarts.

4.Followtheinstructionsonthescreentocompletetheoperation.

•IfyouhavecreatedtherecoverymediawithaUSBstoragedevice,dothefollowing:

1.AttachtheUSBstoragedevicetooneoftheUSBconnectorsonyourcomputer.

2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.

3.IntheBootMenuwindow,selecttheUSBstoragedeviceastheﬁrstbootdeviceandpressEnter.

Therecoveryprocessstarts.

4.Followtheinstructionsonthescreentocompletetheoperation.

Note:Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstallthedevice

driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage102.

Reinstallingpreinstalledprogramsanddevicedrivers

Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.

Reinstallingpreinstalledprograms

Toreinstallprogramspreinstalledonyourcomputer,dothefollowing:

1.Turnonyourcomputer.

2.GotoC:\swtools.

3.Opentheappsfolder.Thefoldercontainsseveralsubfoldersnamedforvariouspreinstalledprograms.

4.OpenthesubfolderandlocatetheEXEﬁle.

5.Double-clicktheEXEﬁleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingpreinstalleddevicedrivers

Attention:Reinstallingdevicedriverswillchangethecurrentconﬁgurationofyourcomputer.Reinstall

devicedriversonlywhenitisnecessarytosolveaproblemwithyourcomputer.

Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonyourcomputer.

2.GotoC:\swtools.

3.OpentheDriversfolderandlocatethesubfolderthatisnamedafterthefactory-installeddeviceinyour

computer,suchasAUDIOorVIDEO.

4.Openthesubfolderforthedevice.

5.Reinstallthedevicedriverbyoneofthefollowingmethods:

•IfthedevicesubfoldercontainsanEXEﬁle,double-clicktheEXEﬁleandfollowtheinstructionson

thescreentocompletetheinstallation.

•IfthedevicesubfoldercontainsareadmeTXTﬁle,thedevicedriverinstallationinformationisincluded

inthereadmeﬁle.Followtheinstructionstocompletetheinstallation.

•IfthedevicesubfoldercontainsanINFﬁle,right-clicktheINFﬁleandselectInstall.Thenfollowthe

instructionsonthescreentocompletetheinstallation.

Ifyouneedupdateddevicedriversforyourcomputer,downloadandinstallthemfromtheLenovoSupport

Websiteat:

102T470sUserGuide

http://www.lenovo.com/support

RecoveryinformationfortheWindows10operatingsystem

ThistopicprovidesinformationabouttheWindowsrecoverysolutionsontheWindows10operatingsystem.

Resettingyourcomputer

Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,

youcanchoosetokeepyourﬁlesorremovethem,andthenreinstalltheWindowsoperatingsystem.

Toresetyourcomputer,dothefollowing:

Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.

1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.

2.IntheResetthisPCsection,clickGetstarted.

3.Followtheinstructionsonthescreentoresetyourcomputer.

Usingadvancedstartupoptions

Theadvancedstartupoptionsenableyoutodothefollowing:

•Changetheﬁrmwaresettingsofthecomputer

•ChangethestartupsettingsoftheWindowsoperatingsystem

•Startthecomputerfromanexternaldevice

•RestoretheWindowsoperatingsystemfromasystemimage

Touseadvancedstartupoptions,dothefollowing:

Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.

1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectastartupoptionyouwant,andthenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows10failstostart

TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows10

operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows10operating

systemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then

youcanchooserepairandrecoveryoptionsbyfollowingtheon-screeninstructions.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

CreatingandusingarecoveryUSBdrive

YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery

USBdrive,youcantroubleshootandﬁxtheproblemsevenifthepreinstalledWindowsrecoveryprograms

aredamaged.

Chapter8.Recoveryinformation103

ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.Ifyoudidnotcreatearecovery

USBdriveasaprecautionarymeasure,youcancontactLenovoCustomerSupportCenterandpurchase

onefromLenovo.ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto:

http://www.lenovo.com/support/phone

CreatingarecoveryUSBdrive

TocreatearecoveryUSBdrive,youneedaUSBdrivewithatleast16GBofstoragecapacity.Theactual

USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.

Attention:ThecreationprocesswilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea

backupcopyofallthedatathatyouwanttokeep.

TocreatearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnectaproperUSBdrive(atleast16GBofstorage)tothecomputer.

2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.IntheRecoveryDrivewindow,followtheinstructionsonthescreentocreatearecoveryUSBdrive.

UsingtherecoveryUSBdrive

Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on

page84totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery

USBdrivetorecoveryourcomputer.

TousearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnecttherecoveryUSBdrivetothecomputer.

2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The

BootMenuwindowopens.

3.SelecttherecoveryUSBdriveasthebootdevice.

4.Selectapreferredkeyboardlayout.

5.ClickTroubleshoottodisplayoptionalrecoverysolutions.

6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson

thescreentocompletetheprocess.

104T470sUserGuide

Chapter9.Replacingdevices

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.

Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionora

CustomerReplaceableUnit(CRU),donotopenthestatic-protectivepackageuntiltheinstructionsdirect

youtoinstallthepart.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions

toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe

edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingthecomponents.

•Beforeyouinstallastatic-sensitiveoptionorCRU,doeitherofthefollowingtoreducestaticelectricityin

thepackageandyourbody:

–Touchthestatic-protectivepackagethatcontainstheparttoametalexpansion-slotcoverforat

leasttwoseconds.

–Touchthestatic-protectivepackagethatcontainstheparttootherunpaintedmetalsurfaceonthe

computerforatleasttwoseconds.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart

withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,

levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Disablingthebuilt-inbattery

BeforereplacinganyFieldReplaceableUnit(FRU),ensurethatyoudisablethebuilt-inbattery.

ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.

TodisableFastStartupforWindows10,dothefollowing:

1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.

2.ClickChoosewhatthepowerbuttonsdoontheleftpane.

3.ClickChangesettingsthatarecurrentlyunavailableatthetop.

4.IfpromptedbyUserAccountControl(UAC),clickYes.

5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.

Todisablethebuilt-inbattery,dothefollowing:

1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad

Setup.

3.SelectConﬁg➙Power.ThePowersubmenuisdisplayed.

4.SelectDisablebuilt-inbatteryandpressEnter.

5.SelectYesintheSetupConﬁrmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff

automatically.Waitthreetoﬁveminutestoletthecomputercool.

ReplacingthemicroSIMcard

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

MicroSIMcardisasmallplasticcardwithIntegratedCircuit(IC)chipmountedononesideofthecard.

IfyourcomputersupportswirelessWAN,yourcomputermightrequireamicroSIMcardtoestablishwireless

WANconnections.Dependingonthemodel,youmightneedtopurchaseamicroSIMcardoramicroSIM

cardmightalreadybeinstalledinyourcomputer.Insomecountriesorregions,amicroSIMcardispartof

theshippingcontentsthatcomewithyourcomputer.

Attention:WheninstallingorremovingthemicroSIMcard,donottouchthemicroSIMcardmetal

connectors.

ToreplacethemicroSIMcard,dothefollowing:

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage105.

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Locatethemicro-SIM-cardtrayattherightsideofthecomputer.

4.Insertastraightenedpaperclipintotheholeinthemicro-SIM-cardtray1.Thetrayejects.Then,slide

thetrayoutofthecomputer.GentlytakethemicroSIMcardoutofthetray2.InstallanewmicroSIM

cardintothetray3.Insertthetrayintothecomputer4.

5.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthebasecoverassembly

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Notes:

106T470sUserGuide

•Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.

•Theremightbeariskofshortcircuitsifyouremovethebasecoverassemblyinthefollowingsituations:

–Whenyourcomputerhastheremovablebatteryinstalled

–Whenyourcomputerisconnectedtoacpower

Besides,thecomputerwillnotstartafteryoureinstallthebasecoverassembly.Tostartthecomputer,

disconnecttheacpoweradapterandthenreconnectittothecomputer.

Toreplacethebasecoverassembly,dothefollowing:

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage105.

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Closethecomputerdisplayandturnthecomputerover.

4.Loosenthescrewsinascendingalphabeticalorderasshown(1a-1e),andthenremovethebase

coverassembly.

5.Installthebottomsideofthenewbasecoverassemblyasshownbyarrow1andensurethatthereis

nogap.Thenclosethetopsideofthebasecoverassembly2.

Chapter9.Replacingdevices107

6.Pushthebasecoverassemblyasshownuntilyouhearaclicksound.

7.Tightenthescrewsinascendingalphabeticalorderasshown(1a-1e)tosecurethebasecover

assembly.Ensurethatalllatchesarewellassembledandthereisnoabnormalgap.Otherwise,start

overfromstep4.

Note:Donottrytopushthehookpositionsafterthescrewsaresecured.

8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthedc-incableanddc-inbracket

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Toreplacethedc-incableanddc-inbracket,dothefollowing:

1.Disablethebuilt-inbatteries.See“Disablingthebuilt-inbattery”onpage105.

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Closethecomputerdisplayandturnthecomputerover.

4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage106.

108T470sUserGuide

5.Toremovethedc-incableanddc-inbracket,dothefollowing:

a.Detachtheconnector1.

b.Removethescrew2.

c.Removethedc-inbracket3.

d.Removethedc-incable4.

6.Toinstallthedc-incableanddc-inbracket,dothefollowing:

a.Installthedc-incableinplace1.

b.Installthenewdc-inbracketontothenewdc-incable2.

c.Installthescrewtosecurethedc-incableanddc-inbracket3.

d.Attachtheconnector4.

7.Reinstallthebasecoverassembly.

Chapter9.Replacingdevices109

8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

ReplacingtheUSBsubcardassembly

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

ToreplacetheUSBsubcardassembly,dothefollowing:

1.Disablethebuilt-inbatteries.See“Disablingthebuilt-inbattery”onpage105.

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Closethecomputerdisplayandturnthecomputerover.

4.Removethebasecoverassemlby.See“Replacingthebasecoverassembly”onpage106.

5.ToremovetheUSBsubcardassembly,dothefollowing:

a.Detachtheconnector12.

b.RemovethescrewsthatsecuretheUSBsubcardassembly3.

c.RemovetheUSBsubcardassembly4.

110T470sUserGuide

6.ToinstalltheUSBsubcardassembly,dothefollowing:

a.InstallthenewUSBsubcardassemblyinplace1.

b.InstallthescrewstosecuretheUSBsubcardassembly2.

c.Attachtheconnector34.

7.Reinstallthebasecoverassemlby.

8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

ReplacingtheM.2solid-statedrive

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Attention:TheM.2solid-statedriveissensitive.Inappropriatehandlingmightcausedamageand

permanentlossofdata.

WhenhandlingtheM.2solid-statedrive,observethefollowingguidelines:

•ReplacetheM.2solid-statedriveonlyforupgradeorrepair.TheM.2solid-statedriveisnotdesigned

forfrequentchangesorreplacement.

•BeforereplacingtheM.2solid-statedrive,makeabackupcopyofallthedatathatyouwanttokeep.

•DonotapplypressuretotheM.2solid-statedrive.

•DonottouchthecontactedgeoftheM.2solid-statedrive.OtherwisetheM.2solid-statedrivemightget

damaged.

•DonotmaketheM.2solid-statedrivesubjecttophysicalshocksorvibration.PuttheM.2solid-state

driveonasoftmaterial,suchascloth,toabsorbphysicalshocks.

•NeverremovetheM.2solid-statedrivewhilethecomputerisoperating,insleepmode,orinhibernation

mode.

ToreplacetheM.2solid-statedrive,dothefollowing:

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage105.

Chapter9.Replacingdevices111

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Closethecomputerdisplayandturnthecomputerover.

4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage106.

5.RemovethescrewthatsecurestheM.2solid-statedrive1.ThenremovetheM.2solid-statedrive2.

Note:Aﬁlmmightcoverthesolid-statedrive.Toaccessthesolid-statedrive,opentheﬁlmﬁrst.

112T470sUserGuide

6.ToinstallthenewM.2solid-statedrive,dothefollowing:

a.AlignthecontactedgeofthenewM.2solid-statedrivewiththekeyintheslot.Thencarefullyinsert

theM.2solid-statedriveintotheslotatanangleofabout20degrees1.

b.PivottheM.2solid-statedrivedownward2.

c.InstallthescrewtosecuretheM.2solid-statedrive3.

7.Reinstallthebasecoverassembly.

8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthememorymodule

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Youcanincreasememory

capacitybyreplacingoraddingamemorymodule.

Note:Theoperatingspeedofthememorymodulehasdependencyonthesystemconﬁguration.Insome

conditions,thememorymoduleinyourcomputermightnotbeabletooperateatthemaximumspeed.

Attention:

•Beforeyoustartthereplacement,touchagroundedmetalobject.Thisactionreducesanystaticelectricity

fromyourbody.Staticelectricitymightdamagethememorymodule.

•Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodulemightgetdamaged.

Toreplacethememorymodule,dothefollowing:

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage105.

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Closethecomputerdisplayandturnthecomputerover.

4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage106.

Chapter9.Replacingdevices113

5.Openthelatchesonbothsidesofthememoryslotatthesametime1,andthenremovethememory

module2.

6.Toinstallthenewmemorymodule,dothefollowing:

a.Placethenotchedendofthenewmemorymoduletowardthecontactedgesideofthememoryslot.

Insertthenewmemorymoduleintothememoryslotatanangleofabout20degrees1.

b.Pivotthememorymoduledownwarduntilitsnapsintoplace2.Ensurethatthememorymoduleis

ﬁrmlyinstalledinthememoryslotandcannotbemovedeasily.

7.Reinstallthebasecoverassembly.

8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthewireless-WANcard

Thefollowinginformationisonlyforthecomputerwithuser-installablemodules.

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

114T470sUserGuide

Attention:Beforeyoustartinstallingawireless-WANcard,touchametaltableoragroundedmetalobject.

Thisactionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.

Toreplacethewireless-WANcard,dothefollowing:

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage105.

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Closethecomputerdisplayandturnthecomputerover.

4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage106.

5.Toremovethewireless-WANcard,dothefollowing:

Note:Aﬁlmmightcoverthewireless-WANcard.Toaccessthewireless-WANcard,opentheﬁlmﬁrst.

a.Holdthecableconnectorwithyourﬁngersandgentlydisconnecteachcablefromthewireless-WAN

card1.Removethescrew2.Thecardisreleasedfromthesecuredpositionandpivotsupward.

b.Carefullyremovethewireless-WANcardoutoftheslot3.

Chapter9.Replacingdevices115

6.Toinstallthenewwireless-WANcard,dothefollowing:

a.Alignthecontactedgeofthenewwireless-WANcardwiththekeyintheslot.Thencarefullyinsert

thecardintotheslotatanangleofabout20degrees1.

b.Pivotthenewwireless-WANcarddownward2andtheninstallthescrewtosecurethecard

inplace3.

c.Connecttheantennacablestothenewwireless-WANcard4.Ensurethatyouconnecttheorange

cabletothemainconnectoronthecard,andthebluecabletotheauxiliaryconnectoronthecard.

7.Reinstallthebasecoverassembly.

8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthekeyboard

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Toremovethekeyboard,dothefollowing:

Note:Youmightbeinstructedtoslidethekeyboardframeforwardorbackwardinsomeofthefollowing

steps.Inthiscase,ensurethatyoudonotpressorholdthekeyswhileslidingthekeyboardframe.

Otherwise,thekeyboardframecannotbemoved.

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage105.

2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

3.Closethecomputerdisplayandturnthecomputerover.

116T470sUserGuide

4.Findthekeyboardmulti-toolintheshippingpackageofthenewkeyboard.Thefollowingillustration

showsakeyboardmulti-tool.

5.Loosenthescrewtotheunlockpositiontounlockthekeyboardframe.

6.Turnthecomputerover.

Chapter9.Replacingdevices117

7.Torevealthescrewheadsbeneaththekeyboardframe,usetheﬂatendofthemulti-tooltoslidethe

keyboardforwardby2.5mm(0.1inches).

8.Usethecrossendofthemulti-tooltoloosenthescrews.

118T470sUserGuide

9.Pivotthekeyboardslightlyupwardasshownbyarrow1untilyoucanseetheconnectorsonthebottom

sideofthekeyboard.Thenturnthekeyboardoverasshownbyarrow2.

10.Putthekeyboardonthepalmrestanddetachtheconnectors.Thenremovethekeyboard.

Toinstallthenewkeyboard,dothefollowing:

Chapter9.Replacingdevices119

1.Attachtheconnectors,andthenturnthekeyboardover.

2.Insertthekeyboardintothekeyboardbezelasshown.Ensurethatthefrontedgeofthekeyboard(the

edgethatisclosetothedisplay)isundertheframeofthekeyboardbezel.

120T470sUserGuide

3.Ensurethatthescrewheadsareexposedcompletely.Otherwise,revealthescrewheadsbyslidingthe

keyboardframeforwardwiththeﬂatendofthekeyboardmulti-tool.

4.Tightenthescrewswiththecrossendofthekeyboardmulti-tooltosecurethekeyboardinplace.

Chapter9.Replacingdevices121

5.Slidethekeyboardframebackwardby2.5mm(0.1inches)withtheﬂatendofthekeyboardmulti-tool.

Ensurethatyouhidethelatchesofthekeyboardframeunderthekeyboardbezel.

6.Inserttheﬂatendofthekeyboardmulti-toolintothesidesofthekeyboardasshowntopushthe

keyboardframebackward.Ensurethatthereisnogapbetweenthekeyboardframeandkeyboardbezel.

122T470sUserGuide

7.Turnthecomputeroverandtightenthescrewtothelockpositiontolockthekeyboardframe.

8.Connecttheacpoweradapterandallcablestothecomputer.

Chapter9.Replacingdevices123

124T470sUserGuide

Chapter10.Gettingsupport

ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.

BeforeyoucontactLenovo

Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror

codes,runningdiagnosticprograms,orbyconsultingtheLenovoSupportWebsite.

Registeringyourcomputer

RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage15.

Downloadingsystemupdates

Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.

Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:

http://www.lenovo.com/support

Recordinginformation

BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.

Recordingproblemsymptomsanddetails

Collecttheanswerstothefollowingquestionsbeforeyoucallforhelp.Then,youareabletogethelp

asquicklyaspossible.

•Whatistheproblem?Isitcontinuousorintermittent?

•Isthereanerrormessage?Whatistheerrorcode,ifany?

•Whatoperatingsystemareyouusing?Whichversion?

•Whichsoftwareapplicationswererunningatthetimeoftheproblem?

•Cantheproblembereproduced?Ifso,how?

Recordingsysteminformation

Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.

•WhatisthenameofyourLenovoproduct?

•Whatisthemachinetype?

•Whatistheserialnumber?

Gettinghelpandservice

Ifyouneedhelp,service,technicalassistance,ormoreinformationaboutLenovoproducts,youwillﬁnda

widevarietyofsourcesavailablefromLenovotoassistyou.

Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat

comeswithyourcomputerorontheLenovoSupportWebsiteathttp://www.lenovo.com/support.The

documentationincludesprintedbooks,onlinebooks,readmeﬁles,andhelpﬁles.

MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable

throughWebdownload(connectionchargesmightapply)orthroughdiscs.Formorespeciﬁcinformation

andlinks,gotohttps://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,or

questionsrelatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Formore

information,contacttheCustomerSupportCenter.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteathttp://www.lenovo.com/support.

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

CallingLenovo

Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan

gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare

availableduringthewarrantyperiod:

•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea

hardwareproblemanddecidingwhatactionisnecessarytoﬁxtheproblem.

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,

trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.

•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct

hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges

(ECs)thatapplytoyourhardwareavailable.

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts

•Identiﬁcationofsoftwareproblemsources

•ConﬁgurationofUEFIBIOSaspartofaninstallationorupgrade

•Changes,modiﬁcations,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofprograms

ForthetermsandconditionsoftheLenovoLimitedWarrantythatapplytoyourLenovohardwareproduct,

see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.

Ifpossible,benearyourcomputerwhenyoumakeyourcall.Ensurethatyouhavedownloadedthemost

currentdriversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencalling

fortechnicalassistance,havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwareconﬁgurationinformationforyoursystem

126T470sUserGuide

Telephonenumbers

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto

http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith

yourcomputer.

Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat

http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact

yourLenovoresellerorLenovomarketingrepresentative.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Serviceavailabilityandservice

namemightvarybycountryorregion.

Formoreinformationabouttheseservices,gotohttp://www.lenovo.com/essentials.

Chapter10.Gettingsupport127

128T470sUserGuide

AppendixA.SupplementalinformationabouttheUbuntu

operatingsystem

Inlimitedcountriesorregions,Lenovoofferscustomersanoptiontoordercomputerswiththepreinstalled

Ubuntu®operatingsystem.

IftheUbuntuoperatingsystemisavailableonyourcomputer,readthefollowinginformationbeforeyouuse

thecomputer.IgnoreanyinformationrelatedtoWindows-basedprograms,utilities,andLenovopreinstalled

applicationsinthisdocumentation.

AccessingtheLenovoLimitedWarranty

ThisproductiscoveredbythetermsoftheLenovoLimitedWarranty(LLW),versionL505-0010-0208/2011.

YoucanviewtheLLWinanumberoflanguagesfromthefollowingWebsite.ReadtheLenovoLimited

Warrantyat:

http://www.lenovo.com/warranty/llw_02

TheLLWalsoispreinstalledonthecomputer.ToaccesstheLLW,gotothefollowingdirectory:

/usr/share/doc/lenovo-doc

IfyoucannotviewtheLLWeitherfromtheWebsiteorfromyourcomputer,contactyourlocalLenovoofﬁce

orresellertoobtainaprintedversionoftheLLW.

AccessingtheUbuntuhelpsystem

TheUbuntuhelpsystemprovidesinformationabouthowtousetheUbuntuoperatingsystem.Toaccessthe

helpsystemfromtheUnity,moveyourpointertotheLaunchbar,andthenclicktheHelpicon.Ifyoucannot

ﬁndtheHelpiconfromtheLaunchbar,clicktheSearchicon,andtypeHelptosearchit.

TolearnmoreabouttheUbuntuoperatingsystem,goto:

http://www.ubuntu.com

Gettingsupportinformation

Ifyouneedhelp,service,technicalassistance,ormoreinformationabouttheUbuntuoperatingsystemor

otherapplications,contacttheprovideroftheUbuntuoperatingsystemortheprovideroftheapplication.

Ifyouneedtheserviceandsupportforhardwarecomponentsshippedwithyourcomputer,contact

Lenovo.FormoreinformationabouthowtocontactLenovo,refertotheUserGuideandSafety,Warranty,

andSetupGuide.

ToaccessthelatestUserGuideandSafety,Warranty,andSetupGuide,goto:

http://www.lenovo.com/support

130T470sUserGuide

AppendixB.Regulatoryinformation

ThischapterprovidesregulatoryandcomplianceinformationaboutLenovoproducts.

Certiﬁcation-relatedinformation

Productname:ThinkPadT470s

ComplianceID:TP00072B

Machinetypes:20HF,20HG,20JS,and20JT

Thelatestcomplianceinformationisavailableat:

http://www.lenovo.com/compliance

Wireless-relatedinformation

Thistopicprovideswireless-relatedinformationaboutLenovoproducts.

Wirelessinteroperability

Wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbasedonDirect

SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency

DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:

•The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconwireless-LANs,asdeﬁnedandapproved

bytheInstituteofElectricalandElectronicsEngineers.

•TheWirelessFidelity(Wi-Fi®)certiﬁcationasdeﬁnedbytheWi-FiAlliance®.

YourBluetoothcardiscompliantwithBluetoothSpeciﬁcation4.1asdeﬁnedbytheBluetoothSpecial

InterestGroupSIG.Itsupportsthefollowingproﬁles:

Note:DependingontheBluetoothdeviceandtheoperatingsystemyouuse,someproﬁlesmightnotbe

supported.

•AdvancedAudioDistributionProﬁle(A2DP)

•Audio/VideoControlTransportProtocol(AVCTP)

•Audio/VideoDistributionTransportProtocol(AVDTP)

•A/VRemoteControlProﬁle(AVRCP)

•BasicImagingProﬁle(BIP)

•BasicPrintingProﬁle(BPP)

•Dial-UpNetworkingProﬁle(DUN)

•FileTransferProﬁle(FTP)

•GenericAccessProﬁle(GAP)

•GenericA/VDistributionProﬁle(GAVDP)

•HardcopyCableReplacementProﬁle(HCRP)

•HeadsetProﬁle(HSP)

•Hands-FreeProﬁle(HFP)

•HumanInterfaceDeviceProﬁle(HID)

•MessageAccessProﬁle(MAP)

•ObjectExchangeProtocol(OBEX)

•ObjectPushProﬁle(OPP)

•PersonalAreaNetworkingProﬁle(PAN)

•PhoneBookAccessProﬁle(PBAP)

•ServiceDiscoveryProtocol(SDP)

•SynchronizationProﬁle(SYNC)

•VideoDistributionProﬁle(VDP)

•GenericAttributeProﬁle(GATT)

•ProximityProﬁle

•FindMeProﬁle

•ImmediateAlertProﬁle

•BatteryStatusProﬁle

Usageenvironmentandyourhealth

Thiscomputercontainsintegratedwirelesscardsthatoperatewithintheguidelinesidentiﬁedbyradio

frequency(RF)safetystandardsandrecommendations;therefore,Lenovobelievesthisproductissafefor

usebyconsumers.Thesestandardsandrecommendationsreﬂecttheconsensusoftheworldwidescientiﬁc

community,andresultfromdeliberationsofpanelsandcommitteesofscientists,whocontinuallyreviewand

interprettheextensiveresearchliterature.

Insomesituationsorenvironments,theuseofwirelessdevicesmightberestrictedbytheproprietorofa

buildingorresponsiblerepresentativesofanorganization.Forexample,thesesituationsandareasmight

includethefollowing:

•Onboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),

medicalimplantsorbody-wornelectronicmedicaldevices,suchaspacemakers.

•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor

identiﬁedasharmful.

Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspeciﬁcarea(suchasan

airportorhospital),youareencouragedtoaskforauthorizationtouseawirelessdevicepriortoturning

onthecomputer.

LocatingtheUltraConnectwirelessantennas

ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltintothe

displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.

Thefollowingillustrationsshowtheantennaslocationsofyourcomputer:

132T470sUserGuide

FormodelswithouttheWiGigfeature

1Wireless-LANantenna(auxiliary)

2Wireless-WANantenna(auxiliary,availableonsomemodels)

3Wireless-WANantenna(main,availableonsomemodels)

4Wireless-LANantenna(main)

FormodelswiththeWiGigfeature

1Wireless-LANantenna(auxiliary)

2WiGigantenna(availableonsomemodels)

4Wireless-LANantenna(main)

Wireless-radiocomplianceinformation

Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety

standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.

Brazilwireless-radiocomplianceinformation

Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência

prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem

caráterprimário.

Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even

iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto

primarytypedevices.

Mexicowireless-radiocomplianceinformation

Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es

posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe

aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.

AppendixB.Regulatoryinformation133

Locatingwirelessregulatorynotices

Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour

computer.

IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanﬁnditontheWebsiteat:

http://www.lenovo.com/support

Exportclassiﬁcationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport

ClassiﬁcationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed

countriesintheEARE1countrylist.

Electronicemissionnotices

FederalCommunicationsCommissionDeclarationofConformity

ThefollowinginformationreferstoThinkPadT470s,machinetypes:20HF,20HG,20JS,and20JT.

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant

toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful

interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency

energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference

toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe

determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby

oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciﬁedor

recommendedcablesandconnectorsorbyunauthorizedchangesormodiﬁcationstothisequipment.

Unauthorizedchangesormodiﬁcationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)

thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,

includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty:

Lenovo(UnitedStates)Incorporated

1009ThinkPlace-BuildingOne

Morrisville,NC27560

PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

CANICES-3(B)/NMB-3(B)

134T470sUserGuide

EuropeanUnion-CompliancetotheElectromagneticCompatibility

(EMC)DirectiveorRadioEquipmentDirective

Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU

CouncilDirective2004/108/EC(until19April,2016)andCouncilDirective2014/30/EU(from20April,2016)

ontheapproximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.

Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnorms

thatapplytoEUCouncilR&TTEDirective1999/5/EContheapproximationofthelawsoftheMember

Statesrelatingtoradioequipment.

Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom

anon-recommendedmodiﬁcationoftheproduct,includingtheinstallationofoptioncardsfromother

manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment

accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB

equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst

interferencewithlicensedcommunicationdevices.

Lenovo,Einsteinova21,85101Bratislava,Slovakia

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2014/30/EU(früher2004/108/EC)zur

AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten

undhältdieGrenzwertederKlasseBderNormgemäßRichtlinie.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu

betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.

LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt

ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne

EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“

EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder

EMVEU-Richtlinie2014/30/EU(früher2004/108/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit

vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische

VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU(früher2004/108/EC),für

GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo

(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.

AppendixB.Regulatoryinformation135

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

KoreaClassBcompliancestatement

JapanVCCIClassBcompliancestatement

Japancompliancestatementforproductswhichconnecttothepower

mainswithratedcurrentlessthanorequalto20Aperphase

Japannoticeforacpowercord

Theacpowercordshippedwithyourproductcanbeusedonlyforthisspeciﬁcproduct.Donotusetheac

powercordforotherdevices.

LenovoproductserviceinformationforTaiwan

Eurasiancompliancemark

Brazilaudionotice

Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.

136T470sUserGuide

AppendixC.WEEEandrecyclingstatements

ThischapterprovidesenvironmentalinformationaboutLenovoproducts.

Generalrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment

whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin

recyclingtheirITproducts.ForinformationaboutrecyclingLenovoproducts,goto:

http://www.lenovo.com/recycling

Thelatestenvironmentalinformationaboutourproductsisavailableat:

http://www.lenovo.com/ecodeclaration

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for

example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules).Appliancesare

labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).

Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable

withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe

thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife

EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,

andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth

duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain

partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.

EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof

saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas

theusedEEEorWEEE.

ForadditionalWEEEinformation,goto:

http://www.lenovo.com/recycling

WEEEinformationforHungary

Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulﬁllmentofLenovo’sobligations

underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.

Japanrecyclingstatements

CollectingandrecyclingadisusedLenovocomputerormonitor

IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty

ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof

Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed

ofbyanindustrialwastedisposalcontractorcertiﬁedbyalocalgovernment.InaccordancewiththeLaw

forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand

RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,

visittheLenovoWebsiteat:

http://www.lenovo.com/recycling/japan

PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof

home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceis

providedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto:

http://www.lenovo.com/recycling/japan

DisposingofLenovocomputercomponents

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother

environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit

boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.

DisposingofdisusedlithiumbatteriesfromLenovocomputers

Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer

clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha

newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused

lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal

operator,andfollowtheirinstructions.

Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.

DisposingofadisusedbatteryfromLenovonotebookcomputers

YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouare

acompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contact

theproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalso

canrefertotheinstructionsat:

https://www.lenovo.com/jp/ja/environment/recycle/battery/

IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,youmustcomplywith

localordinancesandregulations.Youalsocanrefertotheinstructionsat:

https://www.lenovo.com/jp/ja/environment/recycle/battery/

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

138T470sUserGuide

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde

coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas

especializadasnomanuseioderesíduosindustriais,devidamentecertiﬁcadaspelosorgãosambientais,de

acordocomalegislaçãolocal.

ALenovopossuiumcanalespecíﬁcoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua

umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:

reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,aﬁmdeenviarmosasinstruções

paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC

concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe

frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe

EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown

away,butratherreclaimeduponendoflifeperthisDirective.

InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate

thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso

includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor

cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted

municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and

treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential

effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof

hazardoussubstances.

Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection

facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries

andaccumulatorsforseparatecollection.

DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts

Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanﬁnddetailsaboutthe

batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor

contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact

yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.

DisposingofbatterypacksfromLenovoproducts

YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Youcan

ﬁnddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,

insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal

AppendixC.WEEEandrecyclingstatements139

operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedintheuserguide

foryourproduct.

Forpropercollectionandtreatment,goto:

http://www.lenovo.com/lenovo/environment

BatteryrecyclinginformationforTaiwan

BatteryrecyclinginformationfortheUnitedStatesandCanada

RecyclinginformationforChina

140T470sUserGuide

AppendixD.RestrictionofHazardousSubstances(RoHS)

Directive

ThelatestenvironmentalinformationaboutLenovoproductsisavailableat:

http://www.lenovo.com/ecodeclaration

EuropeanUnionRoHS

ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective

2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic

equipment("RoHSrecast"or"RoHS2").

FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:

https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse

ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules.

ChinaRoHS

142T470sUserGuide

TaiwanRoHS

AppendixD.RestrictionofHazardousSubstances(RoHS)Directive143

144T470sUserGuide

AppendixE.ENERGYSTARmodelinformation

ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department

ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefﬁcientproductsand

practices.

LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualiﬁeddesignation.Youmight

ﬁndanENERGYSTARmarkafﬁxedonthecomputerordisplayedonthepowersettingsinterface.Lenovo

computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested

toconformtotheENERGYSTARprogramrequirementsforcomputers.

20HF,20HG,20JS,and20JT

ByusingENERGYSTARqualiﬁedproductsandtakingadvantageofthepower-managementfeatures

ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption

cancontributetopotentialﬁnancialsavings,acleanerenvironment,andthereductionofgreenhousegas

emissions.

FormoreinformationaboutENERGYSTAR,goto:

https://www.energystar.gov

Lenovoencouragesyoutomakeefﬁcientuseofenergyanintegralpartofyourday-to-dayoperations.To

helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe

computerhasbeeninactiveforaspeciﬁedlengthoftime:

Powerplan:Default(whenpluggedintoacpower)

•Turnoffthedisplay:After10minutes

•Putthecomputertosleep:After30minutes

Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout

thesesettings,seetheWindowshelpinformationonthecomputer.

TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe

settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN

enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime

insleepmode,bydisablingthesettingofWakeonLANforsleepmode.

TodisablethesettingofWakeonLANforsleepmode,dothefollowing:

1.GotoControlPanelandclickHardwareandSound➙DeviceManager.

2.IntheDeviceManagerwindow,expandNetworkadapters.

3.Right-clickyournetworkadapterdevice,andclickProperties.

4.ClickthePowerManagementtab.

5.CleartheAllowthisdevicetowakethecomputercheckbox.

6.ClickOK.

146T470sUserGuide

AppendixF.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.

Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense

inquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION"ASIS"WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspeciﬁcationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspeciﬁcenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysigniﬁcantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

speciﬁcenvironment.

ThisdocumentiscopyrightedbyLenovoandisnotcoveredbyanyopensourcelicense,includingany

Linuxagreement(s)whichmayaccompanysoftwareincludedwiththisproduct.Lenovomayupdatethis

documentatanytimewithoutnotice.

Toobtainthemostup-to-datedocumentationforyourcomputer,goto:

http://www.lenovo.com/support

148T470sUserGuide

AppendixG.Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Access Connections

Active Protection System

Lenovo

Lenovo logo

ThinkPad

ThinkPad logo TrackPoint

UltraConnect

Intel,IntelSpeedStep,andThunderboltaretrademarksofIntelCorporationoritssubsidiariesintheU.S.

and/orothercountries.

Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.

DisplayPortisatrademarkoftheVideoElectronicsStandardsAssociation.

UbuntuisaregisteredtrademarkofCanonicalLtd.

ThetermsHDMIandHDMIHigh-DeﬁnitionMultimediaInterfacearetrademarksorregisteredtrademarksof

HDMILicensingLLCintheUnitedStatesandothercountries.

WiGig,Wi-Fi,Wi-FiAlliance,andMiracastareregisteredtrademarksofWi-FiAlliance.

Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.

150T470sUserGuide

Table of Contents

Lenovo T470s User Manual

Related Manuals