Table of Contents
- Important safety information
- Read this first
- Important information about using your computer
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Choking hazard notice
- Plastic bag notice
- Glass parts notice
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Using the special keys
- Using the ThinkPad pointing device
- Power management
- Cabled Ethernet connections
- Wireless connections
- Using audio features
- Using the camera
- Using a media card
- Using an external display
- Traveling with your computer
- Chapter 3. Enhancing your computer
- Chapter 4. Accessibility, ergonomic, and maintenance information
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Troubleshooting computer problems
- General tips for preventing problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Ethernet problems
- Wireless-LAN problem
- Wireless-WAN problem
- Bluetooth problem
- ThinkPad pointing device problems
- Keyboard problems
- Computer screen problems
- External monitor problems
- Audio problems
- Fingerprint reader problems
- Battery problems
- Power adapter problem
- Power problems
- Power button problem
- Boot problems
- Sleep and hibernation problems
- Solid-state drive problem
- Software problem
- USB problem
- Chapter 8. Recovery information
- Chapter 9. Replacing devices
- Chapter 10. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory information
- Certification-related information
- Wireless-related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union conformity
- German Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances (RoHS) Directive
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
- Appendix G. Trademarks
Lenovo X1 Carbon User Manual
Displayed below is the user manual for X1 Carbon by Lenovo which is a product in the Notebooks category. This manual has pages.
Related Manuals
UserGuide
MachineTypes:20HQ,20HR,20K3,and20K4
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•“Importantsafetyinformation”onpagev
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:
http://www.lenovo.com/support
ThirdEdition(June2017)
©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Importantsafetyinformation......v
Readthisfirst................v
Importantinformationaboutusingyourcomputer..v
Conditionsthatrequireimmediateaction....vii
Serviceandupgrades............vii
Powercordsandpoweradapters.......viii
Extensioncordsandrelateddevices.......ix
Plugsandoutlets...............ix
Powersupplystatement............ix
Externaldevices...............x
Generalbatterynotice.............x
Noticeforbuilt-inrechargeablebattery......xi
Noticefornon-rechargeablecoin-cellbattery...xi
Heatandproductventilation..........xi
Electricalcurrentsafetyinformation......xii
Liquidcrystaldisplay(LCD)notice.......xiii
Usingheadphonesorearphones.......xiii
Chokinghazardnotice...........xiii
Plasticbagnotice.............xiv
Glasspartsnotice.............xiv
Chapter1.Productoverview......1
Computercontrols,connectors,andindicators...1
Frontview................1
Left-sideview..............3
Right-sideview..............4
Rearview................5
Bottomview...............6
Statusindicators.............6
Importantproductinformationlabels.......8
Machinetypeandmodellabel........8
FCCIDandICCertificationnumber.....9
LabelsfortheWindowsoperatingsystems..10
Computerfeatures.............11
Computerspecifications...........12
Operatingenvironment...........13
Lenovoprograms.............13
AccessingLenovoprograms.......13
AnintroductiontoLenovoprograms....14
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
Frequentlyaskedquestions.........17
GettinghelpabouttheWindowsoperating
system..................18
Usingthespecialkeys...........18
UsingtheThinkPadpointingdevice......20
ThinkPadpointingdeviceoverview.....20
UsingtheTrackPointpointingdevice....21
Usingthetrackpad...........22
Usingthetrackpadtouchgestures.....23
CustomizingtheThinkPadpointingdevice..24
Replacingthecaponthepointingstick...24
Powermanagement............25
Usingtheacpoweradapter........25
Usingthebattery............25
Managingthebatterypower.......27
Power-savingmodes..........27
CabledEthernetconnections.........28
Wirelessconnections............29
Usingthewireless-LANconnection.....29
Usingthewireless-WANconnection....30
UsingtheBluetoothconnection......30
UsingtheNFCdevices.........31
UsingtheAirplanemode.........32
Usingaudiofeatures............32
Usingthecamera.............33
Usingamediacard.............34
Usinganexternaldisplay..........35
Travelingwithyourcomputer.........37
Chapter3.Enhancingyour
computer...............39
FindingThinkPadoptions..........39
ThinkPadWiGigDock............39
ThinkPadWiGigDockoverview......39
SettinguptheThinkPadWiGigDock....41
UsingtheThinkPadWiGigDock......42
Chapter4.Accessibility,ergonomic,
andmaintenanceinformation....45
Accessibilityinformation...........45
Ergonomicinformation...........47
Cleaningandmaintenance..........48
Chapter5.Security..........51
Usingpasswords..............51
Passwordsintroduction.........51
Setting,changing,orremovingapassword.52
M.2solid-statedrivesecurity.........52
Settingthesecuritychip...........53
Usingthefingerprintreader..........54
Deletingdatafromyourstoragedrive......56
Usingfirewalls...............57
©CopyrightLenovo2017i
Protectingdataagainstviruses........57
Chapter6.Advancedconfiguration..59
Installinganewoperatingsystem.......59
InstallingtheWindows7operatingsystem..59
InstallingtheWindows10operatingsystem.60
Installingdevicedrivers...........61
UsingtheThinkPadSetupprogram......62
ConfiguringThinkPadSetup.......62
Changingthestartupsequence......63
UpdatingtheUEFIBIOS.........63
BIOSmenu..............63
Usingsystemmanagement..........75
Chapter7.Troubleshootingcomputer
problems...............77
Generaltipsforpreventingproblems......77
Diagnosingproblems............77
Troubleshooting..............78
Computerstopsresponding.......78
Spillsonthekeyboard..........79
Errormessages............79
Beeperrors..............81
Memorymoduleproblems........82
Ethernetproblems...........82
Wireless-LANproblem..........83
Wireless-WANproblem.........83
Bluetoothproblem...........83
ThinkPadpointingdeviceproblems.....84
Keyboardproblems...........84
Computerscreenproblems........85
Externalmonitorproblems........87
Audioproblems............88
Fingerprintreaderproblems........89
Batteryproblems............90
Poweradapterproblem.........90
Powerproblems............90
Powerbuttonproblem..........91
Bootproblems.............91
Sleepandhibernationproblems......91
Solid-statedriveproblem.........92
Softwareproblem............92
USBproblem.............93
Chapter8.Recoveryinformation...95
RecoveryinformationfortheWindows7operating
system..................95
Creatingandusingrecoverymedia.....95
Reinstallingpreinstalledprogramsanddevice
drivers................96
RecoveryinformationfortheWindows10operating
system..................97
Resettingyourcomputer.........97
Usingadvancedstartupoptions......97
RecoveringyouroperatingsystemifWindows
10failstostart.............97
CreatingandusingarecoveryUSBdrive..97
Chapter9.Replacingdevices.....99
Staticelectricityprevention..........99
Disablingthebuilt-inbattery.........99
ReplacingthemicroSIMcard.........100
ReplacingthemicroSDcard.........101
Replacingthebasecoverassembly......102
Replacingthewireless-WANcard.......103
ReplacingtheM.2solid-statedrive......105
Chapter10.Gettingsupport....107
BeforeyoucontactLenovo..........107
Gettinghelpandservice...........107
LenovoSupportWebsite.........108
CallingLenovo.............108
Purchasingadditionalservices........109
AppendixA.Supplemental
informationabouttheUbuntu
operatingsystem..........111
AppendixB.Regulatory
information.............113
Certification-relatedinformation........113
Wireless-relatedinformation.........113
Wirelessinteroperability.........113
Usageenvironmentandyourhealth....114
LocatingtheUltraConnectwireless
antennas...............114
Wireless-radiocomplianceinformation...115
Locatingwirelessregulatorynotices....115
Exportclassificationnotice..........116
Electronicemissionnotices..........116
FederalCommunicationsCommission
DeclarationofConformity........116
IndustryCanadaClassBemissioncompliance
statement...............116
EuropeanUnionconformity........116
GermanClassBcompliancestatement...117
JapanVCCIClassBcompliancestatement..118
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................118
Japannoticeforacpowercord......118
iiUserGuide
Lenovoproductserviceinformationfor
Taiwan................118
Eurasiancompliancemark..........118
Brazilaudionotice.............118
AppendixC.WEEEandrecycling
statements.............119
Generalrecyclinginformation.........119
ImportantWEEEinformation.........119
Japanrecyclingstatements.........120
RecyclinginformationforBrazil........120
BatteryrecyclinginformationfortheEuropean
Union..................121
BatteryrecyclinginformationforTaiwan.....122
BatteryrecyclinginformationfortheUnitedStates
andCanada................122
RecyclinginformationforChina........122
AppendixD.RestrictionofHazardous
Substances(RoHS)Directive....123
AppendixE.ENERGYSTARmodel
information.............127
AppendixF.Notices.........129
AppendixG.Trademarks......131
©CopyrightLenovo2017iii
ivUserGuide
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Readthisfirst
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup
Guidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
Importantinformationaboutusingyourcomputer
Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
©CopyrightLenovo2017v
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe
following:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
viUserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured
fororbyLenovo®,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther
instructions,oruntilyougetasuitablereplacement.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
©CopyrightLenovo2017vii
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm2,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
viiiUserGuide
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
©CopyrightLenovo2017ix
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and
1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoid
possibledamagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdownto
disconnectexternaldevices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren.
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
xUserGuide
Noticeforbuilt-inrechargeablebattery
DANGER
Donotattempttoremoveorreplacethebuilt-inrechargeablebattery.Replacementofthebattery
mustbedonebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
Noticefornon-rechargeablecoin-cellbattery
DANGER
Donotattempttoreplacethenon-rechargeablecoin-cellbattery.Replacementofthebatterymust
bedonebyaLenovo-authorizedrepairfacilityortechnician.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
http://www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
©CopyrightLenovo2017xi
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
Todisconnect:
1.TurneverythingOFF.
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
xiiUserGuide
4.Attachpowercordstooutlets.
5.TurndevicesON.
4.Removeallcablesfromdevices.
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallotherelectrical
cablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectricalcables
havebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
Chokinghazardnotice
©CopyrightLenovo2017xiii
CHOKINGHAZARD–Productcontainssmallparts.
Keepawayfromchildrenunderthreeyears.
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
xivUserGuide
Chapter1.Productoverview
Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.
Computercontrols,connectors,andindicators
Thissectionintroduceshardwarefeaturesofthecomputer.
Frontview
1Microphones2Infraredcamera(availableonsomemodels)
3Conventionalcamera(availableonsomemodels)4Powerbutton
©CopyrightLenovo20171
5Fingerprintreader6TrackPoint®buttons
7Trackpad8NFCmark(availableonsomemodels)
9TrackPointpointingstick
1Microphones
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
2Infraredcamera(availableonsomemodels)
Theinfraredcameraprovidesapersonalandsecurewayforyoutosignintoyourcomputerwithface
authentication.Aftersettingtheinfraredcameraforfaceauthentication,youcanunlockyourcomputerby
scanningyourfaceinsteadofusingapassword.Formoreinformation,see“Usingthecamera”onpage33.
Note:TheinfraredcameraisonlysupportedontheWindows®10operatingsystem.
3Conventionalcamera(availableonsomemodels)
Theconventionalcameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see
“Usingthecamera”onpage33.
4Powerbutton
Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.
Toturnoffthecomputer,dothefollowing:
•ForWindows7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbutton
forfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”on
page78formoreinformation.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
5Fingerprintreader
Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourfingerprintwitha
password.Formoreinformation,see“Usingthefingerprintreader”onpage54.
ThinkPad®pointingdevice
6TrackPointbuttons
7Trackpad
9TrackPointpointingstick
YourcomputerisequippedwiththeLenovo-uniqueThinkPadpointingdevice.Formoreinformation,see
“ThinkPadpointingdeviceoverview”onpage20.
2UserGuide
8NFCmark(availableonsomemodels)
Nearfieldcommunication(NFC)isahigh-frequencyandshort-rangewirelesscommunicationtechnology.
ByusingNFC,youcanestablishradiocommunicationsbetweenyourcomputerandanotherNFC-enabled
deviceoverafewcentimetersorinches.Formoreinformation,see“UsingtheNFCdevices”onpage31.
Note:TheNFCfeatureisonlysupportedontheWindows10operatingsystem.
Left-sideview
1USB-C™connectors(Thunderbolt™3compatible)/
powerconnectors
2USB3.0connector
3HDMI™connector4MiniEthernetconnector
1USB-Cconnectors(Thunderbolt3compatible)/powerconnectors
TheUSB-CconnectorsonyourcomputersupportboththeUSBType-C™standardandtheThunderbolt
3technology.WithanappropriateUSB-Ccableconnected,youcanusetheconnectortotransferdata,
chargeyourdevice,orconnectyourcomputertoexternaldisplays.
ThetwoUSB-Cconnectorsalsoworkaspowerconnectors.Theacpoweradaptershippedwithyour
computerisaUSB-Cpoweradapter.Usetheshippedpoweradapterandpowercordtoconnectthe
computertoacpowerthrougheitherofthetwoUSB-Cconnectors.
LenovoprovidesvariousUSB-Caccessoriestohelpyouexpandyourcomputerfunctionality.Formore
information,goto:
http://www.lenovo.com/essentials
Notes:
•Whenthebatterypowerisbelow10%,theUSB-CaccessoriesconnectedtotheUSB-Cconnector
mightnotworkcorrectly.
•Thunderbolt3technologyisnotsupportedontheWindows732-bitoperatingsystem.Afteryouinstall
anotheroperatingsystem,youcanenabletheThunderbolt3technologyinThinkPadSetupbydoing
thefollowing:
1.TurnonthecomputerandpressF1whenthelogoscreenisdisplayed.
2.SelectConfig➙Thunderbolt(TM)3➙Securitylevel.
3.ChangethesettingsfromDisplayPortandUSBtoanyotherselection.
DonotchangethedefaultsettingsontheWindows732-bitoperatingsystem.Otherwisethecomputer
mightnotstart.
2USB3.0connector
YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB
mouse,USBstoragedevice,orUSBprinter.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
Chapter1.Productoverview3
Note:TheUSBdeviceconnectedtotheUSB3.0connectormightinfluencethewirelesswideareanetwork
(WAN)andGlobalPositioningSystem(GPS)functionsofyourcomputer.Ifyourcomputercannotestablish
wirelessWANcommunications,orifyourlocationcannotbepinpointedthroughtheGPSfunctionofyour
computer,detachthedevicefromtheUSB3.0connector.
3HDMIconnector
TheHigh-DefinitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerface.Itenables
youtoconnectyourcomputertoacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
orahigh-definitiontelevision(HDTV).
4MiniEthernetconnector
TheminiEthernetconnectormakesyourcomputerthinnerthantheoneswithastandardEthernetconnector.
Toconnectyourcomputertoalocalareanetwork(LAN)throughtheminiEthernetconnector,youneedan
Ethernetextensionadapter.TheEthernetextensionadapterisavailableasanoptionandshippedwith
somecomputermodelsonly.ForinformationaboutusingandpurchasingtheEthernetextensionadapter,
see“CabledEthernetconnections”onpage28.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetextension
adapter.
Right-sideview
1Audioconnector2Fanlouvers
3AlwaysOnUSB3.0connector4Security-lockslot
1Audioconnector
Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris
enabledinstead.
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage32.
2Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
4UserGuide
3AlwaysOnUSB3.0connector
Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargeUSB-compatibledevicesinthe
followingsituations:
•Whenyourcomputerisonorinsleepmode
•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower
Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected
toacpower,dothefollowing:
•ForWindows7:StartthePowerManagerprogram,clicktheGlobalPowerSettingstab,andthenfollow
theinstructionsonthescreentomakeyourpreferredsetting.
•ForWindows10:StarttheLenovoSettingsprogram,clickPOWER,andthenfollowtheinstructionson
thescreentomakeyourpreferredsetting.
Forinstructionsonhowtostarttheprograms,see“AccessingLenovoprograms”onpage13.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
Note:TheUSBdeviceconnectedtotheAlwaysOnUSB3.0connectormightinfluencethewirelessWAN
andGPSfunctionsofyourcomputer.IfyourcomputercannotestablishwirelessWANcommunications,
orifyourlocationcannotbepinpointedthroughtheGPSfunctionofyourcomputer,detachthedevice
fromtheAlwaysOnUSB3.0connector.
4Security-lockslot
Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherfixturesthroughasecurity
cablelockthatfitsthissecurity-lockslot.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
Rearview
1Micro-SIM-cardslot2microSDcardslot
1Micro-SIM-cardslot
IfyourcomputersupportsthewirelessWANfeature,amicroSubscriberIdentificationModule(SIM)card
mightberequiredtoestablishwireless-WANconnections.
ForinformationaboutreplacingthemicroSIMcard,see“ReplacingthemicroSIMcard”onpage100.
Chapter1.Productoverview5
2microSDcardslot
YoucaninsertamicroSDcardintothemicroSDcardslotfordataaccessorstorage.
Attention:WhiletransferringdatatoorfromamicroSDcard,donotputyourcomputerintosleepor
hibernationmodebeforethedatatransferiscompleted.Otherwise,yourdatacouldgetdamaged.
ForinformationaboutreplacingthemicroSDcard,see“ReplacingthemicroSDcard”onpage101.
Bottomview
1Emergency-resethole2Speakers
3Fanlouvers
1Emergency-resethole
Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removethe
acpoweradapterfirst.Theninsertastraightenedpaperclipintotheemergency-resetholetoresetthe
computer.
2Speakers
Yourcomputerisequippedwithapairofstereospeakers.
3Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.
Statusindicators
Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.
6UserGuide
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.
1CapsLockindicator
Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.
2FnLockindicator
ThisindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Usingthespecialkeys”
onpage18.
3Speaker-muteindicator
Whenthisindicatorison,thespeakersaremuted.
4Microphone-muteindicator
Whenthisindicatorison,themicrophonesaremuted.
Chapter1.Productoverview7
5Camerastatusindicator
Whenthisindicatorison,thecameraisinuse.
68Systemstatusindicators
TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe
systemstatusofyourcomputer.
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
•On:Thecomputerison(innormalmode).
•Off:Thecomputerisofforinhibernationmode.
•Blinksquickly:Thecomputerisenteringsleeporhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
7Fingerprintreaderindicator
Thisindicatorshowsthestatusoffingerprintreader.Formoreinformation,see“Usingthefingerprint
reader”onpage54.
9acpowerstatusindicator
Thisindicatorshowstheacpowerandbatterypowerstatusofthecomputer.
•Green:connectedtoacpower(batterypower80%–100%)
•Yellow:connectedtoacpower(batterypower1%–80%)
•Off:notconnectedtoacpower
Importantproductinformationlabels
Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:
•Machinetypeandmodellabel
•FCCIDandICCertificationlabel
•LabelsfortheWindowsoperatingsystems
Machinetypeandmodellabel
WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto
identifyyourcomputerandprovidefasterservice.
8UserGuide
Thefollowingillustrationshowswheretofindthelabelthatcontainsthemachinetypeandmodelinformation
ofyourcomputer.
FCCIDandICCertificationnumber
TheFCCandICCertificationinformationisidentifiedbyalabelonthecomputerasshowninthefollowing
illustration.
Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:
•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor
thewirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,youmust
contacttheLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.
Chapter1.Productoverview9
•Forauser-installablewirelessWANmodule,thislabeldirectsyoutoconsultthisuserguidefortheactual
FCCIDandICcertificationnumber.
TheFCCIDandICCertificationnumberlabelisaffixedtothewirelessWANmodule1(availableon
somemodels)installedinthecomputer.
Note:Fortheuser-installablewirelessmodule,ensurethatyouuseonlyLenovo-authorizedwireless
modulesforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep
whenyouturnonthecomputer.
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
ID.TheProductIDisimportantwhenyoureinstalltheWindows7operatingsystemfromasourceother
thanaLenovoproductrecoverydiscset.
Windows10GenuineMicrosoft®label:YourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
coverdependingonthefollowingfactors:
•Yourgeographiclocation
•Datewhenyourcomputerwasmanufactured
•VersionofWindows10thatispreinstalled
Gotohttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes
ofGenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.
10UserGuide
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftat:
https://www.microsoft.com/en-us/howtotell/default.aspx
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenever
aWindows10productisinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,
matchingProductIDtocompletetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.
Computerfeatures
Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight
beavailableonlyonspecificmodels.
Computercolor
•Blackorsilver
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
•ForWindows10:Right-clicktheStartbuttonandthenselectSystem.
Memory
•Type:lowpowerdoubledatarate3(DDR3)synchronousdynamicrandomaccessmemory(SDRAM),
solderedonthesystemboard
•Maximumsize:16GB
Storagedevice
•M.2solid-statedrive
Display
•Brightnesscontrol
•ColordisplaywithIn-planeSwitching(IPS)technology
•Displaysize:355.6mm(14inches)
•Displayresolution:1920x1080pixels
Keyboard
•Six-rowbacklitkeyboard
•Functionkeys
•ThinkPadpointingdevice
Connectorsandslots
•Audioconnector
•HDMIconnector
Chapter1.Productoverview11
•Micro-SIM-cardslot
•microSDcardslot
•MiniEthernetconnector
•TwoUSB-Cconnectors(Thunderbolt3compatible;alsousedaspowerconnectors)
•TwoUSB3.0connectors(includingoneAlwaysOnUSB3.0connector)
Securityfeatures
•Fingerprintreader
•Infraredcamera*
•Security-lockslot
•TrustedPlatformModule(TPM)*
Wirelessfeatures
•Bluetooth
•GPS*
•Miracast®technology*
•NFC*
•WirelessLAN
•WirelessWAN*
•WirelessGigabit(WiGig®)*
Others
•Conventionalcamera*
•Microphones
Note:*Availableonsomemodels.
Computerspecifications
Size
•Width:323.5mm(12.7inches)
•Depth:217.1mm(8.5inches)
•Thickness:14.8mm(0.58inches)to15.95mm(0.63inches)
Maximumheatoutput(dependingonthemodel)
•45W(154Btu/hr)
Powersource(acpoweradapter)
•Sine-waveinputat50Hzto60Hz
•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz
12UserGuide
Operatingenvironment
Maximumaltitude(withoutpressurization)
•3048m(10000ft)
Temperature
•Ataltitudesupto2438m(8000ft)
–Operating:5°Cto35°C(41°Fto95°F)
–Storage:5°Cto43°C(41°Fto109°F)
•Ataltitudesabove2438m(8000ft)
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
Relativehumidity
•Operating:8%to95%atwet-bulbtemperature23°C(73°F)
•Storage:5%to95%atwet-bulbtemperature27°C(81°F)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway
fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitor
anddataontheinternalstoragedrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.OpentheStartmenuandlocateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartmenuonWindows7,clickAllprogramstodisplayall
programs.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
Note:IfyouareusingtheWindows7operatingsystem,someLenovoprogramsarereadytobeinstalled.
Youcannotfindtheseprogramsthroughtheabovemethodsunlessyouhaveinstalledthemfirst.Toinstall
theseLenovoprograms,starttheLenovoPCExperienceprogram,clickLenovoTools,andthenfollow
theinstructionsonthescreen.
Chapter1.Productoverview13
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother
computingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
AccessConnections™
(Windows7)
Thisprogramisaconnectivityassistantforcreatingandmanaginglocation
profiles.Eachlocationprofilestoresnetworksettingsrequiredforconnectingto
anetworkinfrastructurefromaspecificlocationsuchashomeoroffice.
Thisprogramenablesyoutoswitchbetweenlocationprofileswhenyoumove
yourcomputerfromplacetoplace.Therefore,youcanquicklyandeasily
connecttoanetworkwithoutmanuallyreconfiguringyoursettingsandrestarting
thecomputereachtime.
ActiveProtectionSystem™
(Windows7andWindows10)
Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside
yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha
conditionincludessystemtilt,excessivevibration,orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe
drivemightalsobemovedtoareaswithoutdata.
Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem
tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.
CommunicationsUtility
(Windows7)
Thisprogramenablesyoutoconfiguresettingsfortheintegratedcameraand
audiodevices.
FingerprintManagerPro,Lenovo
FingerprintManager,orLenovo
TouchFingerprintSoftware
(Windows7)
Ifyourcomputerhasafingerprintreader,thisprogramenablesyoutoenroll
yourfingerprintandassociateitwithyourpasswords.Asaresult,fingerprint
authenticationcanreplaceyourpasswordsandenablesimpleandsecureuser
access.
HotkeyFeaturesIntegration
(Windows7andWindows10)
HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilitiesspecificallyforthespecialkeysandbuttonsonyourcomputer.
Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability
requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial
keysandbuttons.
LenovoCompanion
(Windows10)
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.
UseLenovoCompaniontodothefollowing:
•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and
manageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.
TheLenovoCompanionprogramisfilledwithexclusiveLenovocontenttohelp
youlearnmoreaboutwhatyoucandowithyourLenovocomputer.
14UserGuide
LenovoID
(Windows10)
ThisprogramenablesyoutocreateandmanageyourLenovoID.WithaLenovo
ID,youcanconnecttoeverythingLenovothroughasingleaccount.Useyour
LenovoIDforquickandsimpleauthenticationandthenenjoythevarious
servicesprovidedbyLenovo.Suchservicesincludeonlineshopping,app
download,personalizeddevicesupport,specialpromotionaloffers,Lenovo
forums,andsoon.
LenovoPCExperience
(Windows7)
Thisprogramhelpsyouworkeasilyandsecurelybyprovidingeasyaccess
tovariousprograms.
Note:Thisprogramcannotbefoundfromtheallprogramlistorsearchbox.
Toaccessthisprogram,gotoControlPanel.ViewControlPanelbyCategory,
clickHardwareandSound➙DevicesandPrinters,andthendouble-click
thedevicewithyourcomputername.
LenovoSettings
(Windows10)
Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing
features:
•Turningyourcomputerintoaportablehotspot
•Configuringcameraandaudiosettings
•Optimizingyourpowersettings
•Creatingandmanagingmultiplenetworkprofiles
LenovoSolutionCenter
(Windows7)
Thisprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,and
supportinformation,alongwithhintsandtipsforoptimalsystemperformance.
MobileBroadbandConnect
(Windows7)
Thisprogramenablesyoutoconnectthecomputertothemobilebroadband
networkthroughasupportedwireless-WANcard.
PowerManager
(Windows7)
Thisprogramprovidesconvenient,flexible,andcompletepowermanagement
forthecomputer.Itenablesyoutoadjustyourcomputerpowersettingsto
achievethebestbalancebetweenperformanceandpowersaving.
RecoveryMedia
(Windows7)
Thisprogramenablesyoutorestorethecontentsoftheinternalstoragedriveto
thefactorydefaultsettings.
SystemUpdate
(Windows7)
Thisprogramenablesyoutokeepthesoftwareonthecomputerup-to-dateby
downloadingandinstallingsoftwarepackages,including:
•Devicedrivers
•UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem(BIOS)
updates
•Otherthird-partyprograms
Chapter1.Productoverview15
16UserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramstartsautomaticallyafteryouhaveusedyourcomputer
foraperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.
Frequentlyaskedquestions
ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.
Toensurethebestcomputerperformance,gotothefollowingWebsitetofindinformationsuchasaidsfor
troubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe
instructionsonthescreen.
Howtoturnoffmycomputer?
•ForWindows7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
•ForWindows7:OpentheStartmenuandclickControlPanel.
•ForWindows10:Right-clicktheStartbutton,andthenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage27.
•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate
powerplan.See“Managingthebatterypower”onpage27.
©CopyrightLenovo201717
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom
drainingbyremovingthebattery.
HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?
•StudyChapter5“Security”onpage51tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom
yourstoragedrive”onpage56.
HowdoIattachanexternaldisplay?
•Referto“Usinganexternaldisplay”onpage35.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
display.
HowdoIattachorreplaceadevice?
RefertotheappropriatetopicinChapter9“Replacingdevices”onpage99.
Ihavebeenusingthecomputerforsometimealready,andisgettingslower.WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage77.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage77.
•CheckforrecoverysolutionsinChapter8“Recoveryinformation”onpage95.
Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
electronicuserguidewhennecessary.
•“InstallingtheWindows7operatingsystem”onpage59
•“Computerstopsresponding”onpage78
•“Powerproblems”onpage90
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dothefollowing:
•ForWindows7:OpentheStartmenuandclickHelpandSupport.
•ForWindows10:OpentheStartmenuandclickGetStarted.Additionally,youcanusetheCortana®
personalassistanttosearchforhelp,apps,files,settings,andsoon.
Usingthespecialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
18UserGuide
1Windowslogokey
PresstheWindowslogokeytoopentheStartmenu.ForinformationaboutusingtheWindowslogokeywith
otherkeys,seethehelpinformationsystemoftheWindowsoperatingsystem.
23Fnkeyandfunctionkeys
YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
3.Selecttheoptionsofyourpreference.
•+SwitchthekeyfunctionbetweenthestandardF1–F12functionandthespecialfunction
printedasanicononeachkey.WhentheFnLockindicatorisoff,youcanusethedefaultfunction.You
canchangethedefaultfunctionintheKeyboardPropertieswindow.
•Muteorunmutethespeakers.Whenthespeakersaremuted,theindicatoronthekeyison.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computer.Toturnonthesound,pressor.
•Decreasethespeakervolume.
•Increasethespeakervolume.
•Muteorunmutethemicrophones.Whenthemicrophonesaremuted,theindicatoronthekeyison.
•Darkenthecomputerdisplay.
•Brightenthecomputerdisplay.
•Manageexternaldisplays.
•Enableordisablethebuilt-inwirelessfeatures.
•
–ForWindows7:OpenControlPanel.
–ForWindows10:OpentheSettingswindow.
•Enableordisablethebuilt-inBluetoothfeatures.
•Openakeyboardsettingpage.
Chapter2.Usingyourcomputer19
•Invokethefunctiondefinedbyyourself.Ifnofunctionisdefined,thefollowingdefaultfunctionworks:
–ForWindows7:Openthesearchbox.
–ForWindows10:OpentheCortanapersonalassistant.
Todefineorchangethefunction,dothefollowing:
–ForWindows7:
1.OpenControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeicons
orSmallicons.
2.ClickLenovo-KeyboardManager.IntheKeyboardManagerwindow,clicktheUSER-DEFINED
KEYtab.
3.Followtheinstructionsonthescreentocompletethesetting.
Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such
asShift+F12,Alt+F12,orCtrl+F12.
–ForWindows10:
1.OpentheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage13.
2.Clicktheinputicon.
3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructionsonthescreen
tocompletethesetting.
Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such
asShift+F12,Alt+F12,orCtrl+F12.
Keycombinations
•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkeyonaconventionalexternalkeyboard.
•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKorScrollLockkeyonaconventional
externalkeyboard.
•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekeyonaconventionalexternalkeyboard.
•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkeyonaconventionalexternalkeyboard.
•Fn+4:PressFn+4toputthecomputerintosleepmode.Towakeupthecomputer,pressanykeyor
thepowerbutton.
•Fn+PrtSc:OpentheSnippingToolprogram.
•Fn+Spacebar:PressFn+Spacebartoswitchbetweenthedifferentkeyboardbacklightstatus(off,low,or
high).
UsingtheThinkPadpointingdevice
ThissectionprovidesinformationaboutusingtheThinkPadpointingdevice.
ThinkPadpointingdeviceoverview
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingdevices:
1TrackPointpointingdevice
20UserGuide
2Trackpad
Note:Dependingonthemodel,yourTrackPointpointingdeviceandthetrackpadmightlookdifferent
fromtheillustrationinthistopic.
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage24.
UsingtheTrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
TheTrackPointpointingdeviceconsistsofthefollowingcomponents:
1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
Chapter2.Usingyourcomputer21
TousetheTrackPointpointingdevice,seethefollowinginstructions:
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
•Point
Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.
•Left-click
Presstheleft-clickbutton2toselectoropenanitem.
•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Usingthetrackpad
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.
Thetrackpadcanbedividedintotwozones:
1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)
22UserGuide
Tousethetrackpad,seethefollowinginstructions:
•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
•Left-click
Presstheleft-clickzone1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Usingthetrackpadtouchgestures”onpage23.
Ifthetrackpadsurfaceisstainedwithoil,turnoffthecomputerfirst.Thengentlywipethetrackpadsurface
withasoftandlint-freeclothmoistenedwithlukewarmwaterorcomputercleaner.
Usingthetrackpadtouchgestures
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwoulduseatraditionalmouse.Youalsocanusethetrackpadto
performvarioustouchgestures.
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
•Somegesturesareonlyavailablewhenyouareusingcertainapps.
Chapter2.Usingyourcomputer23
•Dependingonthemodel,thetrackpadonyourcomputermightlookdifferentfromtheillustrationsin
thistopic.
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
ThefollowingtouchgesturesaresupportedonlyontheWindows10operatingsystem.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthe
taskviewtoseeallyouropen
windows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshowthe
desktop.
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ViewControlPanelbyLargeiconsorSmallicons.ClickMouse.TheMousePropertieswindowis
displayed.
3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.
Replacingthecaponthepointingstick
Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.
Notes:
•Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.
•Dependingonthemodel,yourkeyboardmightlookdifferentfromtheillustrationinthistopic.
24UserGuide
Powermanagement
Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance
betweenperformanceandpowermanagement.
Usingtheacpoweradapter
Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterychargesautomatically.
Yourcomputercomeswithanacpoweradapterandapowercord.
•acpoweradapter:Convertsacpowerfornotebookcomputeruse.
•Powercord:Connectstheacoutletandtheacpoweradapter.
Connectingtheacpoweradapter
Toconnectthecomputertoacpower,ensurethatyoufollowthestepsinorder:
Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.
3.Connectthepowercordtoanelectricaloutlet.
Tipsonusingtheacpoweradapter
•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
Usingthebattery
Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou
totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied
toanelectricaloutlet.
Chapter2.Usingyourcomputer25
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.
Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer
betweencharges.Becauseeverycomputeruserhasindividualhabitsandneeds,itisdifficulttopredicthow
longabatterychargelasts.Therearetwomainfactors:
•Howmuchenergyisstoredinthebatterywhenyoubegintowork
•Thewayyouuseyourcomputer,forexample:
–Howoftenyouaccessthestoragedrive
–Howbrightyoumakethecomputerdisplay
–Howoftenyouusethewirelessfeature
EnablingthebatteryalarmontheWindows7operatingsystem
FortheWindows7operatingsystem,youcanconfigureyourcomputersothatwhenthebatterypowerfalls
belowacertainlevel,threeeventsoccur:thealarmgoesoff,amessageisdisplayed,andthecomputer
displayisturnedoff.
Toenablethebatteryalarm,dothefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage13.
2.ClicktheGlobalPowerSettingstab.
3.ForLowbatteryalarmorCriticallylowbatteryalarm,setthepercentageofthepowerlevelandset
theaction.
Note:Ifyourcomputerenterssleeporhibernationmodewhenthebatterypowerislowwithoutthealarm
message,themessageisdisplayedwhenthecomputerresumes.Toresumenormaloperation,clickOK
whenthemessageisdisplayed.
Chargingthebattery
Whenyoufindthattheremainingbatterypowerislow,chargeyourbattery.
Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout
fourtoeighthours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and
whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe
battery-statusiconintheWindowsnotificationarea.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
Tipsonchargingthebattery
•Beforeyouchargethebattery,ensurethatthebatterytemperatureislowerthan10°C(50°F).
•Chargethebatteryinanyofthefollowingconditions:
–Thepercentageofpowerremainingislow.
–Thebatteryhasnotbeenusedforalongtime.
Maximizingthebatterylife
Tomaximizethelifeofthebattery,dothefollowing:
•Usethebatteryuntilthechargeisdepleted.
26UserGuide
•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.
•Alwaysusepowermanagementfeaturessuchaspower-savingmodes.
Managingthebatterypower
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Power-savingmodes
Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.
•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toenterscreenblankmode,right-clickthe
battery-statusiconintheWindowsnotificationareaandselectPoweroffdisplay.
•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.ClickSleep
fromthemenudisplayed.
–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedrive,andthenthecomputerturnsoff.
Toputthecomputerintohibernationmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.Click
Hibernatefromthemenudisplayed.
–ForWindows10:Definewhatthepowerbuttondoesfirst,andthenpressthepowerbuttontoput
thecomputerintohibernationmode.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Toenablethewake-upfunction,dothefollowing:
1.OpenControlPanel,viewControlPanelbyCategory,andthenclickSystemandSecurity.
2.ClickAdministrativeTools.
3.Double-clickTaskScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,
typethepasswordorprovideconfirmation.
Chapter2.Usingyourcomputer27
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectWakethecomputertorunthistask.
•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemofftohelp
conservepower.
CabledEthernetconnections
WithanEthernetcable,youcanconnectyourcomputertoalocalnetworkthroughtheminiEthernet
connectoronyourcomputer.
ToattachanEthernetcabletoyourcomputer,youneedanEthernetextensionadapter.
TheEthernetextensionadapterisavailableasanoptionandshippedwithsomecomputermodels.Youcan
purchaseanEthernetextensionadapterfromLenovoathttp://www.lenovo.com/essentials.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetextension
adapter.
ToconnecttoalocalnetworkthroughanEthernetcable,dothefollowing:
1.RemovetheconnectorcoverfromtheEthernetextensionadapter1andstorethecoverinthecover
slot2.
28UserGuide
2.ConnectoneendoftheEthernetextensionadaptertotheminiEthernetconnectoronyourcomputer.
ThenconnecttheotherendtoanEthernetcable.
TheEthernetconnectorhastwoindicatorsthatshowthestatusofthenetworkconnection.Whenthe
greenindicatorison,thecomputerisconnectedtoaLAN.Whentheyellowindicatorblinks,data
isbeingtransmitted.
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
Usingthewireless-LANconnection
Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithabuilt-inwirelessnetworkcardtohelpyouestablishwirelessconnectionsand
monitortheconnectionstatus.
Toestablishawireless-LANconnection,dothefollowing:
1.Turnonthewirelessfeature.See“Usingthespecialkeys”onpage18.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
3.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
Thecomputerautomaticallyconnectstoanavailableandrememberedwirelessnetworkwhenthelocation
changes.Iftheavailablewirelessnetworkissecured,providethepasswordasrequired.Formore
information,seetheWindowshelpinformationsystem.
Tipsonusingthewireless-LANfeature
Toachievethebestconnection,usethefollowingguidelines:
Chapter2.Usingyourcomputer29
•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.
•Openyourcomputercovertoanangleofslightlymorethan90degrees.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-LANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
Usingthewireless-WANconnection
Wirelesswideareanetwork(WAN),whichusescellularnetworksfordatatransmission,enablesyou
toestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe
maintainedoveralargegeographicalareabyuseofmultipleantennasitesorsatellitesystemsmaintained
bywirelessserviceproviders.
SomeThinkPadnotebookcomputerscomewithawireless-WANcardinstalled,whichprovidessome
wireless-WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthewireless-WAN
card,youcanestablishwireless-WANconnections.
Note:Thewireless-WANserviceisprovidedbyauthorizedserviceprovidersinsomecountriesorregions.
Tipsforusingthewireless-WANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Keepyourcomputerawayfromyourbody.
•Placeyourcomputeronaflatsurfaceandopenyourcomputerdisplaytoanangleofslightlymore
than90degrees.
•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.
•Bestreceptionisavailablenearwindowsandotherlocationswherecellularphonereceptionisthe
strongest.
Checkingthewireless-WANconnectionstatus
Youcancheckthewireless-WANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-WANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesthatarewithinashortdistancefromoneanother.Bluetoothiscommonly
usedinthefollowingscenarios:
•Connectingperipheraldevicestoacomputer
•Transferringdatabetweenhand-helddevicesandapersonalcomputer
•Remotelycontrollingandcommunicatingwithdevicessuchasmobilephones
30UserGuide
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Itisnotrecommendedtousethewirelessfeature(the802.11standards)ofyourcomputer
simultaneouslywithaBluetoothoption.Thedatatransmissionspeedcanbedelayedandtheperformance
ofthewirelessfeaturecanbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
•ForWindows7:PresstheBluetooth-controlkeyandturnontheBluetoothfeature.
•ForWindows10:Dooneofthefollowing:
–PresstheBluetooth-controlkeyandturnontheBluetoothfeature.
–OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.The
Bluetoothfeatureisenabled.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendTo➙BluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystemandthehelpinformationsystemofthe
Bluetoothdevice.
UsingtheNFCdevices
Note:TheNFCfeatureisonlysupportedontheWindows10operatingsystem.
NFCisahigh-frequencyandshort-rangewirelesscommunicationtechnology.ByusingNFC,youcan
establishtheradiocommunicationsbetweenyourcomputerandanotherNFC-enableddeviceoverafew
centimetersorinches.
ThissectionprovidesinstructionsonhowtopairyourcomputerwithanNFCdevice.Formoreinformation
aboutdatatransfer,seethedocumentationoftheNFCdevice.
Attention:
•BeforehandlingtheNFCcard,touchametaltableoragroundedmetalobject.Otherwisethecardmight
getdamagedbythestaticelectricityfromyourbody.
•Duringthedatatransfer,donotputyourcomputerorNFC-enabledsmartphoneintosleepmode;
otherwise,yourdatamightgetdamaged.
EnablingtheNFCfeature
Bydefault,theNFCfeatureisenabled.IftheNFCfeatureofyourcomputerisdisabled,dothefollowingto
enabletheNFCfeature:
1.OpentheStartmenuandthenclickSettings➙Network&Internet➙Airplanemode.
2.TurnofftheAirplanemode.
3.TurnontheNFCfunction.
Chapter2.Usingyourcomputer31
PairingyourcomputerwithanNFCcardoranNFC-enabledsmartphone
Beforeyoustart,ensurethatthecardisinNFCDataExchangeFormat(NDEF)orthesmartphonescreenis
facingupward,otherwisethecardorthephonecannotbedetected.Thendothefollowing:
1.PositiontheNFCcardorthephonecloselyabovetheNFCmarkasshown.
2.Slowlymovethecardorthephoneadistancewithin60mm(2.4inches)tothedirectionofthecomputer
display,and10mm(0.4inches)totheleftsideofthetrackpad.Youwillbepromptedwhenthecardor
thephoneisdetected.
UsingtheAirplanemode
TheAirplanemodeissupportedontheWindows10operatingsystem.IftheAirplanemodeisenabled,all
wirelessfeaturesaredisabled.
ToenableordisabletheAirplanemode,dothefollowing:
1.OpentheStartmenu.
2.ClickSettings➙Network&Internet➙Airplanemode.
3.SlidethecontrolforAirplanemodetoturnitonoroff.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowingitems:
•Audioconnector,3.5mm(0.14inches)indiameter
•Microphones
•Speakers
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
•CompliantwithHighDefinitionAudio
•PlaybackofMIDIandMP3files
•RecordingandplaybackofPCMandWAVfiles
•Recordingfromvarioussoundsources,suchasaheadsetattached
Thefollowinglistprovidesinformationaboutsupportedfunctionsoftheaudiodevicesattachedtothe
connectorsonyourcomputerorthedockingstation.
•Headsetwitha3.5-mm(0.14-inch),4-poleplug:Headphoneandmicrophonefunctions
32UserGuide
•Conventionalheadphone:Headphonefunction
Note:Theconventionalmicrophoneisnotsupported.
Usingthecamera
Yourcomputermightbeequippedwithaconventionalcamera.Dependingonthemodel,yourcomputer
mightalsosupportaninfraredcamera.
Thissectionprovidesthebasicinstructionsonhowtousethecameras.
Usingtheconventionalcamera
Youcanusetheconventionalcameratotakepicturesandrecordvideos.
Tostartthecamera,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogram.See“AccessingLenovoprograms”on
page13.
•ForWindows10:OpentheStartmenuandclickCamera.
Whenthecamerastarts,thecamerastatusindicatornearbyturnsoningreen,indicatingthatthecamerais
inuse.
Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousetheintegratedcamerawithotherprograms,openoneofthe
programsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamera
startsautomaticallyandthegreencamerastatusindicatorturnson.Formoreinformationaboutusingthe
camerawithaprogram,seethehelpinformationsystemoftheprogram.
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettings.
•ForWindows10:Dooneofthefollowing:
–OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructions
onthescreentoconfigurethecamerasettings.
–OpentheStartmenuandclickLenovoSettings➙Camera.Followtheinstructionsonthescreento
configurethecamerasettings.
Usingtheinfraredcamera
Note:TheinfraredcameraisonlysupportedontheWindows10operatingsystem.
Theinfraredcameraprovidesapersonalandsecurewayforyoutosignintoyourcomputerwithface
authentication.Afteryousettheinfraredcameraforfaceauthentication,youcanunlockyourcomputerby
scanningyourfaceinsteadofusingapassword.
Theinfraredcamerahasthefollowingcomponents:
Chapter2.Usingyourcomputer33
13Infraredlight-emittingdiode(LED)
TheinfraredLEDemitsinfraredlight.Normallytheinfraredlightisinvisibletothenakedeye.
2Infraredcameralens
Theinfraredcameralensisusedforcreatingthefacialimageofauser.
4Cameraindicator
Whenthecameraindicatorison,theinfraredcameraisintherecognitionmode.
Tosettheinfraredcameraforfaceauthentication,dothefollowing:
1.OpentheStartmenuandclickSettings➙Accounts➙Sign-inoptions.
2.FollowtheinstructionsonthescreentocreateaPersonalIdentificationNumber(PIN).
3.ClicktheSetupbuttonunderFaceRecognition.ThenclickGetStarted.
4.EnterthePINyouhavesetearlier.Thecamerapreviewstarts.
5.Facetheinfraredcamera.Keepadistanceofabout30cmto75cm(11.8inchesto29.5inches)away
fromthefrontoftheinfraredcameraduringthescanning.Thebarunderthepreviewimageindicates
theprocess.
YoucanclickImproveRecognitiontoimprovetheimagesothatWindowsHellocanrecognizeyouin
differentambientlightorwhenyourappearancechanges.
Tousetheinfraredcameratounlockyourcomputer,dothefollowing:
1.Facetheinfraredcamera.Keepadistanceofabout30cmto75cm(11.8inchesto29.5inches)away
fromthefrontoftheinfraredcamera.
2.Followtheinstructionsonthescreenandensurethatyouarecenteredandlookingdirectlyatthecamera.
Whenyourfaceisrecognized,theWindowsoperatingsystemunlocksandsignsyouinautomatically.
Usingamediacard
Yourcomputerhasonemedia-cardslot.
Themedia-cardslotsupportsthefollowingtypesofcards:
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature
fortheSDcard.
•MultiMediaCard(MMC)
34UserGuide
•SecureDigital(SD)card
•SecureDigitaleXtended-Capacity(SDXC)card
•SecureDigitalHigh-Capacity(SDHC)card
Attention:Whiletransferringdatatoorfromamediacard,suchasanSDcard,donotputyourcomputerinto
sleeporhibernationmodebeforethedatatransferiscompleted.Otherwise,yourdatacouldgetdamaged.
Installingamediacard
Toinstallamediacard,dothefollowing:
1.Locatetheappropriatetypeofslotforyourcard.See“Computercontrols,connectors,andindicators”
onpage1.
2.Ensurethatthemetalcontactsarefacingdownandtowardthecardslot.
3.Pressthecardfirmlyintothecardslot.
Iftheplug-and-playfeatureisnotenabled,dothefollowing:
1.GotoControlPanel.
2.ViewControlPanelbyCategory.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
Removingamediacard
Attention:
•Stopalltheactivitiesinvolvingthecardbeforeremovingit.Otherwise,dataonthecardmightget
damagedorlost.
•Donotremoveacardwhilethecomputerisinsleeporhibernationmode.Otherwise,thesystemmight
notrespondwhenyoutrytoresumeoperation.
Toremoveamediacard,dothefollowing:
1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.
2.Right-clicktheSafelyRemoveHardwareandEjectMediaicon.
3.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.
4.Pressthecardtoejectitfromyourcomputer.
5.Removethecardandstoreitsafelyforfutureuse.
Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,
andtheninsertitagain.
Usinganexternaldisplay
Thissectionprovidesinstructionsonhowtoconnectanexternaldisplay,choosedisplaymodes,and
changedisplaysettings.
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.
Chapter2.Usingyourcomputer35
Yourcomputersupportsthefollowingvideoresolution,iftheexternaldisplayalsosupportsthatresolution.
•Upto4096x2304pixels/60Hz,withanexternaldisplayconnectedtotheUSB-Cconnector
•Upto4096x2160pixels/24Hz,or3840x2160pixels/30Hz,withanexternaldisplayconnected
totheHDMIconnector
Formoreinformationabouttheexternaldisplay,seethemanualsthatcomewithit.
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtoavideo
connectorsuchastheHDMIconnectorandUSB-Cconnector(compatiblewithThunderbolt3)byacable.
ThewirelessdisplaycanbeaddedthroughtheMiracastfunction.
•Connectingawireddisplay
Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer.
2.Connecttheexternaldisplaytoanelectricaloutlet.
3.Turnontheexternaldisplay.
Ifyourcomputercannotdetecttheexternaldisplay,right-clickonthedesktop,andthenclickScreen
resolution/Displaysettings➙Detect.
•ConnectingawirelessdisplayontheWindows10operatingsystem
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Miracastfeature.
Dooneofthefollowing:
–OpentheStartmenu,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–ClicktheactioncentericonintheWindowsnotificationarea.ClickConnect.Selectthewireless
displayandfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay
modeyouprefer.
Therearefourdisplaymodes:
•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
IfyoushowprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemaindisplayshows
thevideooutput.
36UserGuide
Changingdisplaysettings
Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenResolution(Windows7)orDisplaysettings(Windows
10).
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
•Whenyourcomputergoesthroughthex-raymachinesatairportsecuritystations,itisimportanttokeep
youreyesonthecomputeratalltimestopreventtheft.
•Considerbringinganelectricaladapterforuseonanairplaneorautomobile.
•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
Traveltipsonairplanes
Ifyoucarryyourcomputerontoanairplane,observethefollowingtips:
•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
•Someairplanesprovideacpoweroutletsthatdonotsupportthewattagenormallyrequiredtocharge
yourcomputer.Ifyouarehavingtroublewithchargingyourcomputeronanairplane,useAirplanePower
Modetoreducethepowerconsumptionofyourcomputer.
ToenableAirplanePowerMode,dothefollowing:
1.StarttheLenovoSettingsprogram.
2.ClickPOWER.
3.LocatetheAirplanePowerModefeatureandfollowtheinstructionsonthescreen.
•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictionson
theuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.
TheAirplanemodeissupportedontheWindows10operatingsystem.IntheAirplanemode,allwireless
featuresaredisabled.
ToenabletheAirplanemode,dothefollowing:
1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.
2.SlidetheAirplanemodecontroltoturniton.
Chapter2.Usingyourcomputer37
Chapter3.Enhancingyourcomputer
Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,keyboards,mice,andmore.
ToshopatLenovo,goto:
http://www.lenovo.com/essentials
ThinkPadWiGigDock
TheWiGigtechnologyenableswirelesscommunicationsbetweennearbydevicesatmulti-gigabitspeeds.
SomecomputermodelshaveawirelessLANcardwithbuilt-inWiGigfeature.Thesecomputermodelscan
workwiththeThinkPadWiGigDockwirelesslytoexpandcomputingcapabilities.
ThinkPadWiGigDockoverview
1Statusindicator:TheindicatorintheThinkPadlogoshowsthestatusofthedock.Theindicatorissolid
onwhenthedockison(innormalmode).
©CopyrightLenovo201739
12USB2.0connectors
5USB3.0connector
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
3Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
4Power/Connectionbutton:Turnonorturnoffthedock.Youcanalsopressthebuttontoconfirm
theconnection.
68AlwaysOnUSB3.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigital
devicesandsmartphones.
7Security-lockslot:Toprotectyourdockfromtheft,lockyourdocktoadesk,table,orother
non-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
9acpowerconnector:Connecttheacpoweradapter.
10HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
oranHDTV.
11DisplayPort®connector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
12Ethernetconnector:ConnectthedocktoanEthernetLAN.
40UserGuide
1Emergency-resethole
Ifyourdockstopsresponding,holddownthepowerbuttonforseveralsecondstoturnoffthedock.Ifthe
dockstillcannotbeturnedoff,dothefollowingtoresetthedock:
1.Removetheacpoweradapter.
2.Insertastraightenedpaperclipintotheemergency-resethole.
SettinguptheThinkPadWiGigDock
TosetupyourThinkPadWiGigDock,dothefollowing:
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthedock.
3.Connectthepowercordtoanelectricaloutlet.
4.Turnonthedockbypressingthepowerbutton.
Chapter3.Enhancingyourcomputer41
5.Ifanexternaldisplayisavailable,connecttheexternaldisplaytotheappropriateconnector(HDMIor
DisplayPortconnector)onthedock.Theexternaldisplayshowssomewirelesspairinginstructions
whenyouconnectyourcomputertothedock.
6.Positionyourcomputerclosetothedock,within120cm(47inches)anda120-degreesectorregion
relativelytotherearofthecomputerdisplay.
Note:EnsurethattheWiGigdockandyourcomputerareplacedintherecommendedposition.Ifyou
noticeanyofthefollowingconditions,pivotthecomputerdisplayforwardorbackwardslightlyto
achievebetterperformance:
•AmessageisdisplayedindicatingthatthewirelessconnectiontotheWiGigdockisweak.
•ThepointerdriftsontheexternaldisplayconnectedtotheWiGigdock.
•ThecomputerisunexpectedlydisconnectedfromtheWiGigdock.
Togetthebestperformance,ensurethat:
•Thedockisplacedwithinadistanceof60cm(24inches).
•Noobjectsarebetweenthedockandthecomputer.
UsingtheThinkPadWiGigDock
Thissectionintroduceshowtouseandmanagethedock.
ConnectingtotheThinkPadWiGigDock
ToconnectyourcomputertotheThinkPadWiGigdock,dothefollowing:
1.Afterthesetupandpreparation,turnonyourcomputerandthedock.Thendothefollowing:
42UserGuide
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel
➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
•ForWindows10:ClicktheactioncentericonintheWindowsnotificationarea.Thenclick
Connecttoopenthedevicelist.
2.Selectyourdockfromthelistofavailabledevices.
3.Whenprompted,pressthepower/connectionbuttononthedocktoconfirmthepairing.
4.Followtheinstructionsonthescreentocompletetheconnection.
Afterestablishingtheinitialconnection,youcanmakefurtherconfigurations.Therefore,wheneverthe
computercomeswithintherequiredrange,itwillautomaticallygetconnectedtothedock.
DisconnectingfromtheThinkPadWiGigDock
TodisconnectyourcomputerfromtheThinkPadWiGigDock,dothefollowing:
1.Dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel
➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
•ForWindows10:ClicktheactioncentericonintheWindowsnotificationarea.Thenclick
Connecttoopenthedevicelist.
2.LocatetheThinkPadWiGigDockandclickDisconnect.
3.Holddownthepowerbuttononthedockforseveralsecondsuntilthedockisturnedoff.
ManagingtheThinkPadWiGigDock
TheWirelessDockManagerprogramenablesyoutomanagethedock.Youcanchangethenameofthe
dock,changetheradiochanneltooptimizethesignalstrength,andsetapasswordtomanagethedock
settings.
TomanagetheThinkPadWiGigDock,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.ForWindows7,clickAllprogramstodisplayallprograms.
2.ClickIntel➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
3.ClickDockManagement.
4.Followtheinstructionsonthescreentoconfigurethesettings.
Formoreinformation,refertothemanualsthatcomewiththedockandthehelpinformationsystemof
theWirelessDockManagerprogram.
Chapter3.Enhancingyourcomputer43
44UserGuide
Chapter4.Accessibility,ergonomic,andmaintenance
information
Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
https://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+UOpenEaseofAccessCenter
RightShiftforeightsecondsTurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttps://windows.microsoft.com/,andthensearchusinganyofthefollowing
keywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesyoutoconfigureyourcomputersto
suittheirphysicalandcognitiveneeds.
ToaccessEaseofAccessCenter,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.
2.ClickEaseofAccess➙EaseofAccessCenter.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas
errormessages.
©CopyrightLenovo201745
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙SpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpsystems,andvarious
onlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
https://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
https://www.freedomscientific.com/Products/Blindness/JAWS
•UsingtheNVDAscreenreader:
https://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
46UserGuide
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickAppearanceandPersonalization➙Display.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(–)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Ergonomicinformation
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhen
usingyourcomputer.
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Adaptingto
thesurroundinglightsources,activeseating,andtheplacementofyourcomputerhardware,canhelpyou
improveyourperformanceandachievegreatercomfort.
Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation47
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510mmto760mm(20inchesto
30inches).Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keep
thedisplayscreencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthe
brightnesscontrolkeystoadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourcomfortposture.
Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,helpsyoumaintaindesirablelevels
ofcomfortandperformance.Ifyourworkareaisnotinanofficesetting,ensuretotakespecialnoteof
employingactivesittingandtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelp
youmodifyandexpandyourcomputertobestsuityourneeds.Youcanfindsomeoftheseoptionsat
http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat
providetheadjustabilityandfeaturesthatyouwant.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards.
Thesevisualdisplayscreensprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasyto
see,yeteasyontheeyes.Anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestions
oneyefatigueorvisualdiscomfort,consultavision-carespecialistforadvice.
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
Basicmaintenancetips
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond180degrees.Otherwise,thecomputerhingemightgetdamaged.
48UserGuide
•Donotturnyourcomputeroverwhentheacpoweradapterispluggedin,otherwise,itcouldbreak
theadapterplug.
•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
•Avoiddirectlyexposingyourcomputerandperipheralstotheairfromanappliancethatcanproduce
negativeions.Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
Cleaningthecomputercover:Wipeitwithalint-freeclothdampenedinmildsoapandwater.Avoid
applyingliquidsdirectlytothecover.
Cleaningthekeyboard:Wipethekeysonebyonewithalint-freeclothdampenedinmildsoapandwater.
Ifyouwipeseveralkeysatatime,theclothmighthookontoanadjacentkeyandpossiblydamageit.Avoid
sprayingcleanerdirectlyontothekeyboard.Toremoveanycrumbsordustfrombeneaththekeys,youcan
useacamerablowerwithabrushorusecoolairfromahairdryer.
Cleaningthecomputerscreen:Scratches,oil,dust,chemicals,andultravioletlightcanaffectthe
performanceofyourcomputerscreen.Useadry,softlint-freeclothtowipethescreengently.Ifyouseea
scratchlikemarkonyourscreen,itmightbeastain.Wipeordustthestaingentlywithasoft,drycloth.Ifthe
stainremains,moistenasoft,lint-freeclothwithwateroreyeglasscleaner,butdonotapplyliquidsdirectly
toyourcomputerscreen.Ensurethatthecomputerscreenisdrybeforeclosingit.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation49
50UserGuide
Chapter5.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromunauthorizeduse.
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Afteryousetapassword,a
promptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youarepromptedtoenteritwhenthecomputerresumes
fromsleepmode.
Passwordsintroduction
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Supervisorpassword
The supervisor password protects the system information stored in the ThinkPad Setup program. It provides
the following security features:
•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.Unauthorizeduserscannotchangemostofthesystemconfigurationoptionsinthe
ThinkPadSetupprogramwithoutthepassword.
•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
Harddiskpasswords
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.When
aharddiskpasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:
•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsonthestoragedrive.
©CopyrightLenovo201751
•Masterharddiskpassword
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
issetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystoragedrivein
asystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauserpassword
foreachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,butthe
administratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto,typethemasterharddiskpassword.Toreturntotheicon
,pressF1again.
Tipsonusingtheharddiskpasswords:
•Youcansettheminimumlengthofaharddiskpassword.
•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven
characters,youcannotaccessthedrive.
•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage
drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.
•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.
•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.
Setting,changing,orremovingapassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Passwordbyusingthedirectionalkeys.
3.Dependingonthepasswordtype,selectPower-onPassword,SupervisorPassword,orHardDisk1
Password.
4.Followtheinstructionsonthescreentoset,change,orremoveapassword.
Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthepassword,
youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethepassword
canceled.
M.2solid-statedrivesecurity
Toprotectthecomputerfromunauthorizedsecurityattacks,refertothefollowingtipstoenhancesecurity:
52UserGuide
•Setapower-onpasswordaswellasaharddiskpassword.Forsecurity,alongerpasswordis
recommended.
•TheM.2solid-statedrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.Toprovidereliable
security,usethesecuritychipandasecurityprogramwiththeTrustedPlatformModule(TPM)
managementfeature.See“Settingthesecuritychip”onpage53.
•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,ensuretoprotectthecontentsofyour
computerfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoftWindows
BitLocker®DriveEncryption.
•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
see“Deletingdatafromyourstoragedrive”onpage56.
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryption(referredtoasBitLocker)isanintegralsecurityfeatureofsomeeditions
oftheWindowsoperatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyour
computer,evenifyourcomputerislostorstolen.BitLockercanencryptalluserandsystemfiles,including
theswapandhibernationfiles.
BitLockerusestheTPMtoprovideenhancedprotectionforyourdataandtoensureearlybootcomponent
integrity.AcompatibleTPMisdefinedasaV1.2TPM(Windows732-bit)orV2.0TPM(Windows764-bit,
Windows10).
TochecktheBitLockerstatus,gotoControlPanel,viewControlPanelbyCategory,andclickSystemand
Security➙BitLockerDriveEncryption.
Formoreinformation,seethehelpsystemoftheWindowsoperatingsystem,orsearchfor“Microsoft
WindowsBitLockerDriveEncryptionStep-by-StepGuide”ontheMicrosoftWebsite.
DiskEncryptionsolid-statedrive
SomemodelsmightcontaintheDiskEncryptionsolid-statedrive.Thisencryptiontechnologyhelpsto
protectyourcomputeragainstsecurityattacksonmedia,NANDflash,ordevicecontrollersbyuseofa
hardwareencryptionchip.Fortheefficientuseoftheencryptionfeature,setaharddiskpasswordforthe
internalstoragedrive.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip
(acryptographicmicroprocessor).Withthesecuritychip,youcandothefollowing:
•Protectyourdataandsystem
•Strengthenaccesscontrols
•Securecommunications
Beforeyoustart,printtheseinstructions.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.
3.PressEnter.TheSecurityChipsubmenuopens.
Chapter5.Security53
4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
5.Setotheritemsthatyouwanttoset.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Notes:
•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Usingthefingerprintreader
Dependingonthemodel,yourcomputermighthaveafingerprintreader.Fingerprintauthenticationcan
replaceyourpasswords,suchastheWindowspassword,power-onpassword,andharddiskpassword.In
thisway,youcanlogintoyourcomputersimplyandsecurely.
Youcansetthefingerprintreaderinthefingerprintprogramifavailable.Youalsocanchangethesettings
intheThinkPadSetupprogram.TochangethesettingsintheThinkPadSetupprogram,see“Usingthe
ThinkPadSetupprogram”onpage62.
Enrollingyourfingerprints
Toenablefingerprintauthentication,enrollyourfingerprintsfirst.Duringtheenrollment,thefingerprintsare
associatedwiththeWindowspasswordautomatically.Itisrecommendedthatyouenrollmorethanone
fingerprintincaseofanyinjuriestoyourfingers.
Toenrollyourfingerprints,dothefollowing:
•ForWindows7
1.Startthefingerprintprogram.Forinstructionsonhowtostartthefingerprintprogram,see“Accessing
Lenovoprograms”onpage13.
2.EntertheWindowspasswordasrequired.
3.Followtheinstructionsonthescreentofinishtheenrollment.
Formoreinformationabouthowtousethefingerprintreader,refertothehelpsystemofthefingerprint
program.
•ForWindows10
1.OpentheStartmenuandthenclickSettings➙Accounts➙Sign-inoptions.
2.Followtheinstructionsonthescreentofinishtheenrollment.
Scanningyourfinger
Toscanyourfinger,tapthefingerprintreaderwiththetopjointofyourfingerandholdyourfingertherefor
oneortwosecondswithalittlepressure.Thenliftthefingertocompleteonescan.
54UserGuide
Fingerprintreaderindicator
•1Off:Thefingerprintreaderisnotreadyfortapping.
•2Solidgreen:Thefingerprintreaderisreadyfortapping.
•3Amber,blinking:Thefingerprintcannotbeauthenticated.
Associatingyourfingerprintswithyourpower-onpasswordandharddiskpassword
Toassociateyourfingerprintswithyourpower-onpasswordandharddiskpassword,manuallycreatea
connectionbydoingthefollowing:
1.Turnoffandthenturnonthecomputer.
2.Whenprompted,scanyourfingeronthefingerprintreader.
3.Enteryourpower-onpassword,harddiskpassword,orbothasrequired.Theconnectioniscreated.
Whenyoustartthecomputeragain,youcanuseyourfingerprintstologintothecomputerwithnoneedto
enteryourWindowspassword,power-onpassword,andharddiskpassword.
Attention:Ifyoualwaysuseyourfingerprinttologintothecomputer,youmightforgetyourpasswords.
Writedownyourpasswords,andkeeptheminasafeplace.Ifyouforgetyourpower-onpassword,
youmusttakeyourcomputertoaLenovo-authorizedserviceroramarketingrepresentativetohavethe
passwordcanceled.Ifyouforgetyourharddiskpassword,Lenovocannotresetyourpasswordorrecover
datafromthestoragedrive.YoumusttakeyourcomputertoaLenovo-authorizedserviceroramarketing
representativetohavethestoragedrivereplaced.Proofofpurchaseisrequired,andafeewillbecharged
forpartsandservice.
Maintainingthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkcorrectly:
•Scratchingthesurfaceofthereaderwithahard,pointedobject
•Scrapingthesurfaceofthereaderwithyourfingernailoranythinghard
Chapter5.Security55
•Usingortouchingthereaderwithadirtyfinger
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free
cloth:
•Thesurfaceofthereaderisdirtyorstained.
•Thesurfaceofthereaderiswet.
•Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Ifyourfingerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:
•Yourfingeriswrinkled.
•Yourfingerisrough,dry,orinjured.
•Yourfingerisstainedwithdirt,mud,oroil.
•Thesurfaceofyourfingerisdifferentfromtheonewhenyouenrolledyourfingerprint.
•Yourfingeriswet.
•Yourfingerthatyouarecurrentlyusinghasnotbeenenrolledbefore.
Toimprovethesituation,trythefollowing:
•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthefingers.
•Enrollanduseadifferentfingerforauthentication.
Deletingdatafromyourstoragedrive
Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone
elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandprograms,mightevenviolate
thelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,
orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
•Formatyourstoragedrive,usingthesoftwaretoinitializeit.
•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedrivesforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdrivewhenyou
disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingtheharddisk
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.
SomecomputersmightsupportaDiskEncryptionharddiskdriveorEncryptionsolid-statedriveandhave
suchadriveinstalled.Youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe
56UserGuide
cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;
however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility
forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,seethehelpsystemthatcomeswiththe
program.
Protectingdataagainstviruses
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationaboutyourantivirussoftware,seethehelpsystemofyourantivirussoftware.
Chapter5.Security57
58UserGuide
Chapter6.Advancedconfiguration
Thischapterprovidesinformationtohelpyoufurtherconfigurethecomputer:
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,
includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.Ensurethatyousetthesecuritychiptocorrectvalue:
•Windows7(32-bit)operatingsystem:TPM1.2
•Windows7(64-bit)operatingsysteminLegacymode:TPM1.2
•Windows7(64-bit)operatingsysteminUEFImode:TPM2.0
Formoreinformation,see“Settingthesecuritychip”onpage53.
2.CopyallthesubfoldersandfilesatC:\SWTOOLStoaremovablestoragedevice.
•ThesupplementfilesfortheWindows7operatingsystemareatC:\SWTOOLS\OSFIXES.
•ThedevicedriversareatC:\SWTOOLS\DRIVERS.
•ThepreinstalledprogramsareatC:\SWTOOLS\APPS.
3.StarttheThinkPadSetupprogram.See“ConfiguringThinkPadSetup”onpage62.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:
•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
Notes:
•Forcomputerswithanon-volatilememory(NVM)Expressdrive,youcaninstalltheWindows7
operatingsystemontothedriveonlyinUEFImode.Inthiscase,ensurethatyoualwaysselect
UEFIOnly.
•TPM2.0issupportedonlyontheWindows7(64-bit)operationsysteminUEFImode.Ifyouinstall
theWindows7(64-bit)operatingsysteminLegacymode,ensurethatyousetthesecuritychip
toTPM1.2.
7.PressF10tosavethesettingsandexittheThinkPadSetupprogram.
8.ConnectanexternalDVDdrivetothecomputer,inserttheWindows7operatingsysteminstallation
DVDintothedrive,andthenrestartthecomputer.
©CopyrightLenovo201759
Notes:
•IfyoustarttheinstallationDVDimagefromanexternalUSBdeviceorifyourcomputerhasanNVM
Expressdriveinstalled,doadditionalconfigurationsbeforeyoustart.Formoreinformation,goto
http://www.lenovo.com/support/installwin7viausb3.
•IfanNVMExpressdriveisinstalled,additionaldriversalsoarerequired.Formoreinformation,goto
https://support.microsoft.com/en-us/kb/2990941.
9.RestorethefolderatC:\SWTOOLSthatyoubackedup.
10.Installthedevicedrivers.See“Installingdevicedrivers”onpage61.
11.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesatC:\SWTOOLS\OSFIXES\.For
moreinformation,gototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/.
12.Installtheregistrypatches,forexample,theEnablingWakeonLANfromStandbyforENERGY
STARpatch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat
http://www.lenovo.com/support.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
InstallingtheWindows10operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows10operatingsystem,dothefollowing:
1.EnsurethatyousetthesecuritychiptoTPM2.0.Formoreinformation,see“Settingthesecurity
chip”onpage53.
2.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer.
3.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage62.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpressF10tosavethesettings
andexittheThinkPadSetupprogram.
7.Followtheon-screeninstructionstoinstallthedevicedriversandnecessaryprograms.See“Installing
devicedrivers”onpage61.
60UserGuide
8.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
9.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage13.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecific
driver.Ifyouaddacomponent,theoperatingsystemmustbeinstructedonhowtooperatethatpieceof
hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand
understandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformproperlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverfor
acomponentwhenyounoticepoorperformancefromthatcomponentorwhenyouaddedacomponent.
Thisactionmighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe
following:
1.Gotohttp://www.lenovo.com/support.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
Gettingthelatestdriversusingpreinstalledprograms
ThinkPadnotebookcomputersprovidethefollowingpreinstalledprogramsthatyoucanusetodownload
andinstallupdateddevicedrivers.
•ForWindows7:SystemUpdate
•ForWindows10:LenovoCompanion
ThesystemupdatefunctionofSystemUpdateorLenovoCompanionhelpsyoukeepthesoftwareonyour
computerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
Chapter6.Advancedconfiguration61
LenovoSupportWebsite.Updatepackagescancontainapplications,devicedrivers,UEFIBIOSflashes,
orsoftwareupdates.WhenSystemUpdateorLenovoCompanionconnectstotheLenovoSupportWeb
site,theprogramautomaticallyrecognizesthefollowinginformationanddetermineswhatupdatesare
availableforyourcomputer:
•Machinetypeandmodelofyourcomputer
•Installedoperatingsystem
•Languageoftheoperatingsystem
SystemUpdateorLenovoCompanionthendisplaysalistofupdatepackagesandcategorizeseachupdate
ascritical,recommended,oroptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolof
whichupdatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,SystemUpdateor
LenovoCompanionautomaticallydownloadsandinstallstheupdates.
SystemUpdateorLenovoCompanionispreinstalledonyourcomputerandisreadytorun.Theonly
prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe
schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalso
canpredefinescheduledupdatestosearchbythefollowingseveritysothelistyouchoosefromcontains
onlythoseupdatetypesthatyouneed:
•Criticalupdates(Windows7andWindows10)
•Criticalandrecommendedupdates(Windows7)
FormoreinformationabouthowtouseSystemUpdateorLenovoCompanion,seethehelpsystem
oftheprogram.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectthepreferredsettingsforyourcomputerthrough
configuringtheBIOS.
ConfiguringThinkPadSetup
TheThinkPadSetupprogrammenulistsvariousitemsaboutsystemconfiguration.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
ToconfigureThinkPadSetup,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1.TheThinkPadSetupprogramstarts.
Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.
2.Usethearrowkeystoselectatab;orusethearrowkeystolocateanitemandpressEntertoselect
it.Thenthesupportedsubmenuisdisplayed.
3.Defaultvaluesareinboldface.Setthevalueofanitembydoingoneofthefollowing:
•PressF6tochangetoahighervalue.
•PressF5tochangetoalowervalue.
4.PresstheEsckeytoexitthesubmenuandreturntotheparentmenu.Thenusethesamemethod
mentionedabovetochangeotherconfigurations.
62UserGuide
5.Whenyoucompletetheconfiguration,pressF10tosaveandexit.YoualsocanselecttheRestarttabin
theThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
YoucanpressF9torestoretothedefaultsettings.
Changingthestartupsequence
Insomecases,youmighthavetochangethestartupsequencesothatthecomputerstartsfromadesired
devicewhenpoweredon.Readthistopictolearnhowtochangethecomputerstartupsequence.
Attention:
•Afteryouchangethestartupsequence,ensurethatyouselectthecorrectdeviceduringacopy,asave,or
aformatoperation.Ifyouselectthewrongdevice,thedataonthatdevicemightbeerasedoroverwritten.
•IfyouareusingtheWindowsBitLockerDriveEncryptionfeatureandyourcomputerhasaTrusted
PlatformModule,donotchangethestartupsequence.BitLockerDriveEncryptionlocksthecomputer
whenitdetectsthechangeofstartupsequence.
Tochangethestartupsequence,dothefollowing:
1.AccesstheThinkPadSetupprogramandselectStartup➙Boot.ThenpressEnter.Thedefaultdevice
orderlistisdisplayed.
2.Setthestartupsequenceasyoudesired.
3.PressF10tosavethechangesandrestartthesystem.
Youalsocanchangethestartupsequencetemporarilybydoingthefollowing:
1.Turnoffthecomputer.
2.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF12key.
3.Selectthedevicethatyouwantthecomputertostartfrom.ThenpressEnter.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
Whenyouinstallanewprogram,devicedriver,orhardwarecomponent,youmightbeinformedtoupdate
theUEFIBIOS.YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdatediscoraflash
updateprogramrunningintheWindowsenvironment.
Therequirementsforflashupdateareasfollows:
•ThecomputermustbestartedoverLAN.
•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).
•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.
ForinstructionsonhowtoupdatetheUEFIBIOS,gotohttp://www.lenovo.com/support.
BIOSmenu
ThistopicintroducesthefollowingBIOSmenusofyourcomputer:
•Mainmenu
Chapter6.Advancedconfiguration63
•Configmenu
•Date/Timemenu
•Securitymenu
•Startupmenu
•Restartmenu
Note:Dependingonthemodelandoperatingsystem,themenuitemsandthedefaultvaluemightchange
withoutnotice.
Mainmenu
WhenyouentertheThinkPadSetupprogram,youfirstseetheMainmenuasfollows:
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•UEFIBIOSVersion
•UEFIBIOSDate
•EmbeddedControllerVersion
•MEFirmwareVersion
•MachineTypeModel
•System-unitserialnumber
•Systemboardserialnumber
•AssetTag
•CPUType
•CPUSpeed
•InstalledMemory
•UUID
•MACAddress(InternalLAN)
•Preinstalledoperatingsystemlicense
•UEFISecureBoot
•OA3ID
•OA2
Configmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
Network
•WakeOnLAN
Values:Disabled,AConly,ACandBattery
Descriptions:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing
theWakeonLANfeature.IfyouselectACOnly,theWakeonLANfeatureisenabledonlywhentheac
poweradapterisattached.IfyouselectACandBattery,theWakeonLANfeatureisenabledwithany
powersources.
64UserGuide
Notes:
–ThemagicpackettypeWakeonLANrequiresthattheacpowerisattached.
–TheWakeonLANfeaturedoesnotworkwhentheharddiskpasswordisset.
•EthernetLANOptionROM
Values:Disabled,Enabled
Descriptions:TheEthernetLANOptionROMenablesthestartupfromanintegratednetworkdevice.This
menuisdisplayedonlyinLegacyOnlybootmodeorBothbootmodewithLegacyfirst.
•UEFIIPv4NetworkStack
Values:Disabled,Enabled
Descriptions:EnableordisableInternetProtocolVersion4(IPv4)networkstackforUEFIenvironment.
ThismenuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIIPv6NetworkStack
Values:Disabled,Enabled
Descriptions:EnableordisableInternetProtocolVersion6(IPv6)networkstackforUEFIenvironment.
ThismenuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIPXEBootPriority
Values:IPv6First,IPv4First
Descriptions:SelectnetworkstackpriorityforUEFIPXEboot.ThismenuisdisplayedonlyinUEFIOnly
bootmodeorBothbootmodewithUEFIfirst,whenIPv6andIPv4stacksarebothenabled.
•WakebyWiGigDock
Values:Disabled,Enabled
Descriptions:Enableordisablethewake-upfunctionoftheThinkPadWiGigDock.
•WirelessAutoDisconnection
Values:Disabled,Enabled
Descriptions:EnableordisabletheWirelessAutoDisconnectionfeaturewhentheEthernetcableis
attached.IfyouselectEnabled,theWirelessLANandWiGigfunctionsareautomaticallyturnedoff
whentheEthernetcableisattached.
Note:TheWirelessAutoDisconnectionfeatureisnotsupportedfortheEthernetconnectionthrougha
USBport.
•MACaddressPassThrough
Values:Disabled,Enabled
Descriptions:EnableordisabletheMACAddressPassThroughfunctionwhenadockisattached.Ifyou
selectEnabled,thedockEthernetwillusethesameMACaddressastheinternalEthernetLAN.
USB
•USBUEFIBIOSSupport
Values:Disabled,Enabled
Descriptions:EnableordisablethebootsupportforUSBstoragedevices.
•AlwaysOnUSB
Values:Disabled,Enabled
Descriptions:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe
computeristurnedoff,insleepmode,orinhibernationmode.
Note:USB-wake-upfunctionisnotsupportedonAlwaysOnUSBconnectors.
Chapter6.Advancedconfiguration65
•–ChargeinBatteryMode
Values:Disabled,Enabled
Descriptions:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe
computerisinhibernateorshutdownstateandinbatterymode.
Keyboard/Mouse
•TrackPoint
Values:Disabled,Enabled
Descriptions:Enableordisablethebuilt-inTrackPointpointingdevice.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•Trackpad
Values:Disabled,Enabled
Descriptions:Enableordisablethebuilt-intrackpad.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•FnandCtrlKeyswap
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,theFnkeyworksastheCtrlkeyandtheCtrlkeyworksastheFnkey.
•FnStickykey
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,youcanpresstheFnkey(insteadofpressandhold)tokeepit
inapressedcondition.Thenpressthefunctionkeyyouwant.Theactionisequivalenttopressing
thefunctionkeysimultaneouslywiththeFnkey.
•F1–F12asprimaryfunction
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,pressingthefunctionkeysdirectlyinputsF1–F12.Ifyouselect
Disabled,pressingthefunctionkeysdirectlyinitiatesthespecialfunctionprintedasanicononeach
key.Totemporarilyswitchtheabovetwofunctions,pressFn+Esc.
Display
•BootDisplayDevice
Values:ThinkPadLCD,ExternalDisplay
Descriptions:Selectthedisplaydevicethatyouwanttoactivateatboottime.Thisselectioniseffective
forboottime,passwordprompt,andThinkPadSetup.YoucanattachanexternaldisplaytotheUSB-C
connectororHDMIconnectoronyourcomputer.Ifmultipledisplaysareattached,thefirstrecognized
onewillbeactivatedatboottime.
•TotalGraphicsMemory
Values:256MB,512MB
Descriptions:AllocatethetotalmemorywhichIntel®internalgraphicsshares.
Note:Ifyouselect512MB,themaximumusablememorymightbereducedonthe32–bitoperating
system.
•BootTimeExtension
Values:Disabled,1second,2seconds,3seconds,5seconds,10seconds,
66UserGuide
Descriptions:Duringthebootprocess,thecomputermightnotdetecttheexternalmonitorsthatneed
moretimetogetready.Selecthowlongyouwanttoextendthebootprocess.
Power
•Intel(R)SpeedSteptechnology
Values:Disabled,Enabled
Descriptions:SelectthemodeofIntelSpeedStep®technologyatruntime.
–ModeforAC
Values:MaximumPerformance,BatteryOptimized
Descriptions:MaximumPerformance:Alwayshighestspeed
–ModeforBattery
Values:MaximumPerformance,BatteryOptimized
Descriptions:BatteryOptimized:Alwayslowestspeed
•AdaptiveThermalManagement
Values:MaximizePerformance,Balanced
Descriptions:Selectathermalmanagementschemetouse.Theschemeaffectsfansound,temperature,
andperformance.
•CPUPowerManagement
Values:Disabled,Enabled
Descriptions:Enableordisablethepower-savingfeaturethatstopsthemicroprocessorclock
automaticallywhentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.
•PowerOnwithACAttach
Values:Disabled,Enabled
Descriptions:Enableordisableafeaturethatturnsonthecomputerwhentheacpoweradapteris
attached.
•DisableBuilt-inBattery
Values:Yes,No
Descriptions:Temporarilydisablethebuilt-inbatteryforservicingthesystem.Afterselectingthisitem,
thesystemwillbeautomaticallypoweredoff,thenreadytobeserviced.
Note:Thebuilt-inbatterywillbeautomaticallyenabledwhentheacpoweradapterisreconnected.
BeepandAlarm
•PasswordBeep
Values:Disabled,Enabled
Descriptions:Enableordisableabeepwhenthecomputeriswaitingforapower-on,harddisk,or
supervisorpassword.Differentbeepsremindyouthatthepasswordyouenteredisrightorwrong.
•KeyboardBeep
Values:Disabled,Enabled
Descriptions:Enableordisableabeepwhenunmanageablekeycombinationsarepressed.
Thunderbolt(TM)3
•WakebyThunderbolt(TM)3
Values:Disabled,Enabled
Chapter6.Advancedconfiguration67
Descriptions:EnableordisableWakeFeaturewithThunderbolt3Port.IfyouselectEnabled,thebattery
lifeduringthelowpowerstatusmightbecomeshorter.
•Securitylevel
Values(forWindows764-bitandWindows10):NoSecurity,UserAuthorization,SecureConnect,
DisplayPortandUSB
Values(forWindows732-bit):NoSecurity,UserAuthorization,SecureConnect,DisplayPortandUSB
Note:DonotchangethedefaultsettingsontheWindows732-bitoperatingsystem.Otherwisethe
computermightnotstart.
Descriptions:Selectthesecuritylevel:
–NoSecurity:AllowThunderboltdevicestobeconnectedautomatically.
–UserAuthorization:AllowThunderboltdevicestobeconnectedaftertheuserauthorization.
–SecureConnect:AllowThunderboltdevicestobeconnectedwithasavedkeythathasbeen
approvedbytheuser.
–DisplayPortandUSB:AllowonlyDisplayPort-compatibledevicesandUSBdevicestobeconnected.
Thunderboltdevicesarenotallowedtobeconnected.
•SupportinPreBootEnvironment
–Thunderbolt(TM)device
Values:Disabled,Enabled
Descriptions:Enableordisablepre-OSsupportforThunderboltdevicesattachedtotheThunderbolt
3port.Touseadeviceinthepre-bootenvironment,authorizeitintheoperatingsystemorsetthe
SecurityleveltoNoSecurity.Tobootfromadevice,configureitbyselectingStartup➙Boot.
–USBdevice
Values:Disabled,Enabled
Descriptions:Enableordisablepre-OSsupportforUSBdevicesattachedtotheThunderbolt3port.
Tobootfromadevice,configureitbyselectingStartup➙Boot.
IntelAMT
•Intel(R)AMTControl
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:IfyouselectEnabled,IntelAMT(ActiveManagementTechnology)isconfiguredand
additionalsetupitemsareprovidedinMEBx(ManagementEngineBIOSExtension)Setup.Ifyouselect
PermanentlyDisabled,youcanneverenableitagain.Becautiouswhenyoumaketheselection.
Note:YoucanentertheMEBxSetupmenubypressingCtrl+PintheStartupInterruptMenuwindow.To
displaytheStartupInterruptMenuwindow,pressEnterduringthepower-onself-test(POST).
•USBKeyProvisioning
Values:Disabled,Enabled
Descriptions:ThisoptionenablesordisablesUSBkeyprovisioning.
•CIRATimeout
Values:0–255
Descriptions:SetthetimeoutoptionfortheCIRAconnectiontobeestablished.Selectablevaluesare
from1to255.Ifyouselect0,use60secondsasthedefaulttimeoutvalue.Ifyouselect255,thewaiting
timeforestablishingaconnectionisunlimited.
Note:Thedefaultvalueis60seconds.
68UserGuide
•ConsoleType
Values:PC-ANSI,VT100,VT100+,VT-UTF8
Descriptions:SelecttheconsoletypeforAMT.ThisconsoletypemustmatchtheIntelAMTremote
console.
Date/Timemenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•SystemDate
Descriptions:Setorchangethedateofthesystem.
•SystemTime
Descriptions:Setorchangethetimeofthesystem.
Securitymenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
Password
•SupervisorPassword
Values:Disabled,Enabled
Descriptions:Setasupervisorpasswordtopreventunauthorizedusersfromchangingthestartup
sequence,network-relatedsettings,andsystemdateandtime.Formoreinformation,see“Passwords
introduction”onpage51.
•LockUEFIBIOSSettings
Values:Disabled,Enabled
Descriptions:EnablethisoptiontopreventunauthorizedusersfromchanginganysettingsinThinkPad
Setup.Tousethisfunction,asupervisorpasswordisrequired.
•PasswordatUnattendedBoot
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenthecomputeristurned
onbyanunattendedeventsuchasaWakeonLANattempt.Topreventunauthorizedaccess,settheuser
authenticationontheoperatingsystem.
•PasswordatRestart
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenyourestartthe
computer.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.
•PasswordatBootDeviceList
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,thesupervisorpasswordisrequiredwhenyoutrytoenterthe
BootmenubyrepeatedlypressingF12.Tousethisfunction,asupervisorpasswordmustbeset.
•PasswordCountExceededError
Values:Disabled,Enabled
Descriptions:EnablethisoptiontodisplaythePOST0199errormessagewhenyouenterawrong
supervisorpasswordmorethanthreetimes.
•SetMinimumLength
Chapter6.Advancedconfiguration69
Values:Disabled,xcharacters(4≤x≤12)
Descriptions:Specifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Ifasupervisor
passwordisset,youcannotchangetheminimumlengthuntilyouloginasasupervisor.
•Power-OnPassword
Values:Disabled,Enabled
Descriptions:Setapower-onpasswordtoprotectthecomputerfromunauthorizedaccess.Formore
information,see“Passwordsintroduction”onpage51.
•HardDisk1Password
Values:Disabled,Enabled
Descriptions:Setaharddiskpasswordtopreventunauthorizedusersfromaccessingdataontheinternal
storagedrive.Formoreinformation,see“Passwordsintroduction”onpage51.
Fingerprint
•PredesktopAuthentication
Values:Disabled,Enabled
Descriptions:Enableordisablefingerprintauthenticationbeforetheoperatingsystemisloaded.
•ReaderPriority
Values:External➙Internal,InternalOnly
Descriptions:Ifyourcomputerhasaninternalfingerprintreaderandanattachedexternalfingerprint
reader,usethisoptiontospecifythefingerprintreaderpriority.
•SecurityMode
Values:Normal,High
Descriptions:Ifthefingerprintisnotauthenticated,youcanenterapasswordinstead.Ifyouhave
selectedNormal,entereitherthepower-onpasswordorthesupervisorpassword;ifyouhaveselected
High,supervisorpasswordmustbeentered.
•PasswordAuthentication
Values:Disabled,Enabled
Descriptions:Enablethisoptiontousepasswordauthenticationwhenfingerprintsarenotavailable.This
itemisdisplayedifSecurityModeissettoHigh.
•ResetFingerprintData
Descriptions:Usethisoptiontoeraseallfingerprintdatastoredinthefingerprintreaderandresetthe
settingstothefactorydefaultstate.Asaresult,anypower-onsecurityfeaturespreviouslyenabledwillnot
workuntiltheyarere-enabledinthefingerprintsoftware.
SecurityChip
•SecurityChipType
Values:TPM2.0
Descriptions:YoucanuseadiscreteTrustedPlatformModule(TPM)chipwithTPM2.0mode.
Note:ThisitemisnotdisplayedontheTPM1.2supportmodel.
•SecurityChipSelection
Values(Windows10andWindows764-bit):TPM2.0,TPM1.2
Values(Windows732-bit):TPM2.0,TPM1.2
Descriptions:SettheTPMoperationalmode.
70UserGuide
Note:ThisitemisdisplayedonlyontheTPM1.2supportmodel.
•SecurityChip(forTPM2.0)
Values:Disabled,Enabled
Descriptions:Enableordisablethesecuritychip.
•SecurityChip(forTPM1.2)
Values:Active,Inactive,Disabled
Descriptions:IfyouselectActive,theSecurityChipisfunctional.IfyouselectInactive,theSecurity
Chipisvisible,butitisnotfunctional.IfyouselectDisabled,theSecurityChipishiddenandnot
functional.
•SecurityReportingOptions
–SMBIOSReporting
Values:Disabled,Enabled
Descriptions:EnableordisablethefeaturethatreportstheSMBOSdata.
•ClearSecurityChip
Descriptions:Usethisoptiontocleartheencryptionkey.
•Intel(R)TXTFeature:
Values:Disabled,Enabled
Descriptions:EnableordisabletheIntelTrustedExecutionTechnology.
•PhysicalPresenceforProvisioning:
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,aconfirmationmessageisdisplayedwhenyouchangethesettingof
thesecuritychip.
Note:ThisitemisdisplayedonlyontheTPM1.2supportmodel.
•PhysicalPresenceforClear
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aconfirmationmessageisdisplayedwhenyouclearthesecurity
chip.
UEFIBIOSUpdateOption
•FlashBIOSUpdatingbyEnd-Users
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,alluserscanupdatetheUEFIBIOS.Ifyoudisablethisoption,
onlythepersonwhoknowsthesupervisorpasswordcanupdatetheUEFIBIOS.
•SecureRollBackPrevention
Values:Disabled,Enabled
Descriptions:Whenthisoptionisdisabled,youcanflashtheUEFIBIOStoearlierversion.
Note:ThisitemissetasDisabledbydefaultwhentheOSOptimizedDefaultsontheRestartmenuisset
asDisabled.ThisitemissetasEnabledbydefaultwhentheOSOptimizedDefaultsissetasEnabled.
•WindowsUEFIFirmwareUpdate
Values:Disabled,Enabled
Descriptions:ThisoptionenablesordisablestheWindowsUEFIFirmwareUpdatefeature.SelectEnabled
toallowWindowsUEFIFirmwareUpdate.SelectDisabledtoskiptheWindowsUEFIFirmwareUpdate.
Chapter6.Advancedconfiguration71
MemoryProtection
•ExecutionPrevention
Values:Disabled,Enabled
Descriptions:Somecomputervirusesandwormscausememorybufferstooverflow.Byenablingthis
option,youcanprotectyourcomputeragainstattacksfromsuchvirusesandworms.Iftheoptionis
enabledbutyoufindthataprogramdoesnotrunproperly,disablethisoptionfirstandthenresetthe
settings.
Virtualization
•Intel(R)VirtualizationTechnology
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aVirtualMachineMonitor(VMM)canutilizetheadditionalhardware
capabilitiesprovidedbyIntelVirtualizationTechnology.
•Intel(R)VT-dFeature
Values:Disabled,Enabled
Descriptions:IntelVT-dstandsforIntelVirtualizationTechnologyforDirectedI/O.Whenenabled,aVMM
canutilizetheplatforminfrastructureforI/Ovirtualization.
I/OPortAccess
Descriptions:Usethissubmenutoenableordisablethefollowinghardwarefeatures:
•EthernetLAN
•WirelessLAN
•WirelessWAN
•Bluetooth
•USBPort
•MemoryCardSlot
•IntegratedCamera
•Microphone
•FingerprintReader
•Thunderbolt(TM)3
•NFCDevice
•WiGig
InternalDeviceAccess
•BottomCoverTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,supervisorpasswordisrequiredwhenabottomcovertamper
isdetected.Thisoptionisnotfunctionaluntilasupervisorpasswordisset.
•InternalStorageTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,removinganyinternalstoragedevicewhenyourcomputerisin
sleepmodewillbedetected.Ifyouremovetheinternalstoragedevicewhilethecomputerisinsleep
mode,thecomputerwillshutdownwhenyouwakeitup,andanyunsaveddatawillbelost.
72UserGuide
Anti-Theft
•ComputraceModuleActivation
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:EnabletheUEFIBIOSinterfacetoactivatethecomputracemodule.Computraceisan
optionalmonitoringservicefromAbsoluteSoftware.IfyouselectPermanentlyDisabled,youcannot
enablethissettingagain.
SecureBoot
•SecureBoot
Values:Disabled,Enabled
Descriptions:Enablethisoptiontopreventunauthorizedoperatingsystemsfromloadingwhenyouturn
onthecomputer.Toenablethisoption,setthestartupsettingasUEFIOnlyandsetCSMSupport
asNofirst.
Note:ThisitemissetasDisabledbydefaultwhentheOSOptimizedDefaultsontheRestartmenuisset
asDisabled.ThisitemissetasEnabledbydefaultwhentheOSOptimizedDefaultsissetasEnabled.
•PlatformMode
Values:SetupMode,UserMode
Descriptions:Specifythesystemoperatingmode.
•SecureBootMode
Values:StandardMode,CustomMode
Descriptions:SpecifytheSecureBootmode.
•ResettoSetupMode
Descriptions:UsethisoptiontoclearthecurrentplatformkeyandresetPlatformModetoSetupMode.
YoucaninstallyourownplatformkeyandcustomizetheSecureBootsignaturedatabasesinSetup
Mode.SecureBootModewillbesettoCustomMode.
•RestoreFactoryKeys
Descriptions:UsethisoptiontorestoreallkeysandcertificatesinSecureBootdatabasestothe
factorydefaults.
•ClearAllSecureBootKeys
Descriptions:UsethisoptiontoclearallkeysandcertificatesinSecureBootdatabasesandinstall
yourownkeysandcertificates.
Intel(R)SGX
•Intel(R)SGXControl
Values:Disabled,Enabled,SoftwareControlled
Descriptions:EnableordisabletheIntelSoftwareGuardExtensions(SGX)function.Ifyouselect
SoftwareControlled,SGXwillbecontrolledbytheoperatingsystem.
•ChangeOwnerEPOCH
Descriptions:ChangeOwnerEPOCHtoarandomvalue.UsethisoptiontoclearSGXuserdata.
DeviceGuard
•DeviceGuard
Values:Disabled,Enabled
Descriptions:ThisoptionisusedtosupportMicrosoftDeviceGuard.
Chapter6.Advancedconfiguration73
Whenthisoptionisenabled,IntelVirtualizationTechnology,IntelVT-dFeature,SecureBoot,andOS
OptimizedDefaultsareautomaticallyenabled.Bootorderisnotselectable.Tocompletetheconfiguration
ofDeviceGuard,youhavetosetasupervisorpassword.
Whenthisoptionisdisabled,thesetupoptionsareconfigurableandyoucanchooseanybootoptions
tostartthecomputer.
Startupmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
•Boot
Descriptions:Definethestartupsequence.
•NetworkBoot
Descriptions:SelectthebootdevicewhenthesystemwakesfromLAN.IfWakeOnLANisenabled,the
networkadministratorcanturnonallofthecomputersinaLANremotelythroughnetworkmanagement
software.
•UEFI/LegacyBoot
Values:Both,UEFIOnly,LegacyOnly
Descriptions:Definethesystembootcapability.
–UEFI/LegacyBootPriority
Values:LegacyFirst,UEFIFirst
Descriptions:SelectthebootprioritybetweenUEFIandLegacy.
–CSMSupport(forUEFIOnly)
Values:Yes,No
Descriptions:CompatibilitySupportModule(CSM)isrequiredforstartingthelegacyoperatingsystem.
IfyouselectUEFIOnly,CSMSupportisselectable.ForBothorLegacyOnlymode,CSMSupport
isnotselectable.
•BootMode
Values:Quick,Diagnostics
Descriptions:DefinewhichscreenisdisplayedduringthePOST,thelogoscreen,orthetextmessage
screen.
•OptionKeyDisplay
Values:Disabled,Enabled
Descriptions:Ifyoudisablethisoption,the“Tointerruptnormalstartup,pressEnter.”messagewillnotbe
displayedduringthePOST.
•BootDeviceListF12Option
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,youcanopentheBootMenuwindowbycontinuouslypressing
F12whenthecomputerispoweredon.
•BootOrderLock
Values:Disabled,Enabled
Descriptions:Enablethisoptiontolockthebootdevicepriorityorder.
Restartmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
74UserGuide
•ExitSavingChanges
Descriptions:Savethechangesandrestartthecomputer.
•ExitDiscardingChanges
Descriptions:Discardthechangesandrestartthecomputer.
•LoadSetupDefaults
Descriptions:Restoretothefactorydefaultsettings.
Note:EnabletomeettheWindows10certificationrequirements.Whenyouchangethissetting,some
othersettingsarechangedautomatically,suchasCSMSupport,UEFI/LegacyBoot,SecureBoot,and
SecureRollBackPrevention.
•DiscardChanges
Descriptions:Discardthechanges.
•SaveChanges
Descriptions:Savethechanges.
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingastoragedrive,andinstallingaprogram.
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents
ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices
onthesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
WakeonLAN
ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon
LANfeature.
WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and
flashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess
canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,
andtheLANtrafficiskepttoaminimum.Itsavestimeandincreasesproductivity.
Chapter6.Advancedconfiguration75
IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBootsequence.
AssetIDEEPROM
TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.
Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management
featuresintheThinkPadSetupprogram:
•WakeonLAN
•NetworkBootsequence
Note:Ifasupervisorpasswordhasbeenset,youarerequiredtoenterthesupervisorpasswordwhen
youstarttheThinkPadSetupprogram.
EnablingordisablingtheWakeonLANfeature
WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator
canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.
ToenableordisabletheWakeonLANfeature,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectConfig➙Network.TheNetworksubmenuisdisplayed.
3.SelectacorrespondingoptionfortheWakeonLANfeature.
4.PressF10tosavethesettingsandexit.
DefiningaNetworkBootsequence
WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspecifiedontheNetworkBoot
menu,andthenfollowthebootorderlistontheBootmenu.
TodefineaNetworkBootsequence,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.
3.Selectabootdevicetomakeitasthetopbootpriority.
4.PressF10tosavethesettingsandexit.
YoucanpressF9torestoretothefactorydefaultsettings.
76UserGuide
Chapter7.Troubleshootingcomputerproblems
Thischapterprovidesinformationaboutwhattodoifyouexperienceaproblemwithyourcomputer.
Generaltipsforpreventingproblems
Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:
•Emptyyourrecyclebinonaregularbasis.
•Useadiskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedprograms.Youalsomightwanttolookforprogramduplicationor
overlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatobackupthedata
daily.Lenovohasmanybackupoptionsavailableforyourcomputer.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Forinformationaboutsystem
restore,seeChapter8“Recoveryinformation”onpage95.
•Gotohttp://www.lenovo.com/supporttodownloadandinstallupdatesforthedevicedriversandUEFI
BIOSwhenneeded.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Beforeupdatingdevicedrivers,read
thedevicedriverinformationreleasenotesforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
1.Removeallexternaldevicessuchastheprinterandkeyboard.
2.Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
3.AccessThinkPadSetupandloadthedefaultsettings.
4.Restartthecomputerandstarttherecoveryoperation.
5.Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
Diagnosingproblems
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If
yoususpectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformation
systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset
ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.
DiagnosingproblemswithLenovoSolutionCenterontheWindows7operatingsystem
LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:
http://www.lenovo.com/diags
©CopyrightLenovo201777
Notes:
•IfyouareusinganotherWindowsoperatingsystemratherthantheWindows7,youcanfindthelatest
informationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand
printthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic
tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor
optimalsystemperformance.
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.Formore
information,see“Creatingandusingrecoverymedia”onpage95.
TorunLenovoSolutionCenter,see“AccessingLenovoprograms”onpage13.
Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.
DiagnosingproblemswithLenovoCompanionontheWindows10operatingsystem
LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save
andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation
collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystem
performance.TorunLenovoCompanion,see“AccessingLenovoprograms”onpage13.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteat:
http://www.lenovo.com/support
Foradditionalinformation,seetheLenovoCompanionhelpsystem.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhenyou
turniton.Whenyouexperienceaproblem,seethecorrespondingsymptomandsolutioninthistopic
totrytosolvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mycomputerisunresponsive(IcannotusetheThinkPadpointingdeviceorthekeyboard).
78UserGuide
Solution:Dothefollowing:
1.Removeallpowersourcesfromthecomputerandresetthesystembyinsertingastraightenedpaperclip
intotheemergency-resethole.Tolocatetheemergency-resethole,referto“Bottomview”onpage6.
2.Reattachtheacpoweradapterandrestartthecomputer.Ifthecomputerdoesnotstartup,continue
withstep3.
3.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputerandremoveallexternal
devicesthatareattachedtothecomputer(keyboard,mouse,printer,scanner,andsoon).Reattachthe
acpoweradapterandrestartthecomputer.Ifthecomputerstilldoesnotstartup,calltheCustomer
SupportCenter.
Spillsonthekeyboard
Problem:Ispillsomethingonthecomputer.
Solution:Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerous
shortcircuitsanddamageyourcomputer.Tosolvetheproblem,dothefollowing:
1.Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
2.Carefullyunplugtheacpoweradapterimmediately.
3.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,resetthesystembyinserting
oneendofaneedleorastraightenedpaperclipintotheemergency-resethole.Tolocatethe
emergency-resethole,referto“Bottomview”onpage6.Themorequicklyyoustopthecurrentfrom
passingthroughthecomputerthemorelikelyyouwillreducedamagefromshortcircuits.
Attention:Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leaving
thecomputeronmightmakeyourcomputerunusable.
4.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,pressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumbermustbereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheuniversallyuniqueidentifier(UUID)mustbereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoffbecausethebatterypowerislow.Connecttheacpoweradapterto
thecomputerandchargethebatteries.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Chapter7.Troubleshootingcomputerproblems79
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0270:RealTimeClockError.
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.
•Message:0271:CheckDateandTimesettings.
Solution:Thedateorthetimeisnotsetinthecomputer.EnterThinkPadSetupandsetthedateandtime.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Turnoffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2101:DetectionerroronSSD1(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2111:ReaderroronSSD1(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
Solution:Thethermalsensorhasaproblem.Shutdownthecomputerimmediatelyandhavethe
computerserviced.
•Message:Bottomcovertamperdetectionerror
Solution:Thebottomcovertamperswitchisnotworking.Havethecomputerserviced.
•Message:Error:Thenon-volatilesystemUEFIvariablestorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorprogramscannotcreate,modify,ordeletedatain
thenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystem
orprograms.Thiserroroccurswhentheoperatingsystemorprogramsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipset,orplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:PressF1aftertheerrormessageisdisplayedtoenterThinkPadSetup.Adialogaskstheuser
forconfirmationtocleanupthestorage.Iftheuserselects“Yes”,alldatathatwerecreatedbythe
operatingsystemorprogramswillbedeletedexceptglobalvariablesdefinedbytheUnifiedExtensible
FirmwareInterfaceSpecification.Iftheuserselects“No”,alldatawillbekept,buttheoperatingsystemor
programswillnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheprecedingsolution.
80UserGuide
Beeperrors
LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack
screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep
technology,dothefollowing:
1.Gotohttp://support.lenovo.com/smartbeeporscanthefollowingQRCode.
2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.
3.Runthediagnosticappandplacethesmartphonenearthecomputer.
4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror
andshowspossiblesolutionsonthesmartphone.
Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.
Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport
Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.
ErrorcodesSolutions
0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources:theacpoweradapter,
andthecoin-cellbattery(serviceprovideronly).
Resetthecomputerbyinsertingastraightened
paperclipintotheemergency-resethole.Waitfor
oneminute.Thenreconnectallpowerresources.
2.Replacethesystemboard(serviceprovideronly).
0002:InternalbuserrorReplacethesystemboard(serviceprovideronly).
0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).
0282:Memorymoduleerror1.Reinstallorreplacethememorymodule(service
provideronly).
2.Replacethesystemboard(serviceprovideronly).
0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,
andsoon)(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0284:TCG-compliantfunctionality-relatederror(mightbe
theBIOScodevalidationfailure)
Replacethesystemboard(serviceprovideronly).
0285:TCG-compliantfunctionality-relatederror(mightbe
theTPMinitializationfailure)
Replacethesystemboard(serviceprovideronly).
0286:IntegratedgraphicserrorReplacethesystemboard(serviceprovideronly).
Chapter7.Troubleshootingcomputerproblems81
ErrorcodesSolutions
0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard
(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0288:Computerdisplayerror1.Reconnectthedisplaycableonboththesystem
boardsideandthecomputerdisplayside(service
provideronly).
2.Replacethesystemboard(serviceprovideronly).
Memorymoduleproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mymemorymoduleisnotoperatingproperly.
Solution:Checkthefollowingitems:
1.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
2.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.
3.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
4.Rundiagnosticprograms.See“Diagnosingproblems”onpage77.
Ethernetproblems
•Problem:Mycomputercannotconnecttothenetwork.
Solution:
Ensurethat:
–TheEthernetextensionadapterisconnectedproperly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetextensionadapterandtotheRJ45
connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100m(328ft).
Ifthecableisconnectedandthedistanceiswithintheacceptablelimitsbuttheproblempersists,
tryadifferentcable.
–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator
passwordorconfirmation,typethepasswordorprovideconfirmation.
3.Double-clickNetworkadapterstoviewallnetworkadapters.Ifanexclamationmark!is
displayednexttotheadaptername,youmightnotbeusingthecorrectdriverorthedrivermight
havebeendisabled.
4.Right-clickthehighlightedadapter,clickUpdateDriverSoftware,andthenfollowtheinstructions
onthescreentoupdatethedriver.
–Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportalsoisconfiguredforfullduplex.
Settingawrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
82UserGuide
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.
•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur.
Solution:
–UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeonLANfeatureisnotworking.
Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
•Problem:MycomputerisaGigabitEthernetmodel,butitcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Solution:
–TryanotherEthernetcable.
–Ensurethatthelinkpartnerissettoauto-negotiate.
–Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).
Wireless-LANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:
Ensurethat:
•TheAirplanemodeisoff.
•Yourwireless-LANdriveristhelatestversion.
•Yourcomputeriswithintherangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The
AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,seetheAccessConnections
helpinformationsystem.
FortheWindows7operatingsystem,checkthenetworkname(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Wireless-WANproblem
Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.
Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.Formoreinformation,
see“Replacingthewireless-WANcard”onpage103.
Note:Somemodelsdonothaveawireless-WANcard.
Bluetoothproblem
Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
Chapter7.Troubleshootingcomputerproblems83
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetprofileorAV
profile.
Solution:Dothefollowing:
1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
3.ClickHardwareandSound➙Sound➙Playback.
4.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
5.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafile
throughBluetooth,aPIMitemsentfromtheWindows7operatingsystemmightbesavedasafile
withtheextension.contact.
ThinkPadpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties
window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage24.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
84UserGuide
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
•Problem:Thekeysonthetoprowofthenumerickeypadmightnotfunctionthesameastheicon
printedoneachkey.
Solution:Dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
Note:IftheFnandfunctionkeystabisnotdisplayed,connectyourcomputertotheInternet.Then
downloadandinstalltheThinkPadHotkeyFeaturesprogramfromtheLenovoSupportWebsite.For
moreinformation,see“Installingdevicedrivers”onpage61.
3.IntheHowtouseFnkeycombinationssection,selectyourpreferredoption.
4.IfyouselectFnstickymethod,pressFntoresettheFnstickystatus.
5.Trytopresskeysonthetoprowofthenumerickeypadagaintocheckiftheproblemisresolved.
Computerscreenproblems
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:Dothefollowing:
–IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage13.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpower
plans.
–IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙PowerOptions.
3.Showtheadditionalplans,andthenselectHighperformance.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Ensurethat:
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourinternalstoragedrivebyusingpartitionsoftware,
informationaboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
Chapter7.Troubleshootingcomputerproblems85
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedpartitionsoftware,examinethepartitionontheinternalstoragedrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.Formoreinformation,
seeChapter8“Recoveryinformation”onpage95.
Iftheproblempersists,havethecomputerserviced.
•Problem:Thescreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
•Problem:Thescreenisblank.
Solution:Dothefollowing:
1.Pressthedisplay-modeswitchingkeytobringuptheimage.
2.Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthe
batteryisnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.
3.Ifyourcomputerisinsleepmode,pressFntoresumethecomputerfromsleepmode.
4.Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
2.SelecttheexternalmonitorandsetResolution.
3.Dothefollowing:
–ForWindows7:ClickAdvancedSettings.
–ForWindows10:ClickDisplayadapterproperties.
4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If
itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
7.ClicktheDrivertab.
8.ClickUpdateDriver.
86UserGuide
9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
10.CleartheShowcompatiblehardwarecheckbox.
11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
12.Afterupdatingthedriver,clickClose.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Ensurethatyouinstalltheoperatingsystemandprogramcorrectly.Iftheproblempersists,
havethecomputerserviced.
•Problem:ItrytoturnoffmycomputerbutthescreenstaysonandIcannotcompletelyturnoffmy
computer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthemonitoryou
want.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Seethemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Icannotsetahigherresolutionthanthepresentoneonmyexternalmonitor.
Solution:Ensurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Ifnecessary,update
themonitordriver.
–Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
4.Clicktheiconfortheappropriatemonitor(Monitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedSettings.
Chapter7.Troubleshootingcomputerproblems87
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Ensurethatyoufollowthecorrectprocedurewheninstallingtheoperatingsystemand
program.Iftheyareinstalledandconfiguredcorrectly,buttheproblemstillpersists,havetheexternal
monitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunction.See“Usinganexternaldisplay”onpage35.
•Problem:IamusingtheExtenddesktopfunction,butIcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.See
“Usinganexternaldisplay”onpage35.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200pixels,theimageisshiftedto
theleftorrightonthescreen.Tocorrectthis,firstensurethatyourexternalmonitorsupportsthedisplay
mode(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthe
monitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitor
itselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.
Formoreinformation,seethedocumentationthatcomeswiththemonitor.
Audioproblems
•Problem:WaveorMIDIsounddoesnotplayproperly.
Solution:Ensurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.EnsurethatthedevicefollowingSound,videoandgamecontrollersisenabledandconfigured
correctly.
•Problem:Recordingsmadebyusingthemicrophoneinputarenotloudenough.
Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
88UserGuide
Note:Formoreinformationaboutcontrollingvolume,seeyourWindowsonlinehelp.
•Problem:Icannotmovethevolumesliderorbalanceslider.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareenabledtochangethesettings
themselves.AnexampleistheWindowsMediaPlayerprogram.Usuallytheprogramhasslidersavailable
tocontrolthesoundfromwithintheprogram.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifIsettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:WhenIconnectheadphonestomycomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Whentheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,ensurethatyousetthosespeakersasthedefaultdevice.For
moreinformation,seethehelpinformationsystemfortheConexantSmartAudioprogram.
•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,orthecomputercannotrecordsounds.
Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfrom
anexternalmicrophonetoabuilt-inmicrophone),dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClicktheSmartAudioicon.
4.EnsurethatthecomputerisinMULTI-STREAMmodeintheAudioDirectoricon.
5.IntheVolumeMixericon,selectthedeviceyouwant,forexample,speakers.
6.Playanysoundthroughamusicprogram(forexample,WindowsMediaPlayer).Ensurethatsound
comesfromthespeakersnow.
7.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.
8.GototheVolumeMixerwindow.Thenselectanotherdevice(forexample,theheadphone).
9.Playanysoundthroughthemusicprogram.Ensurethatsoundcomesfromtheheadphoneattached
directlytothesystem.Formoreinformation,seethehelpinformationsystemoftheConexant
SmartAudioprogram.
Note:TheVolumeMixerwindowofConexantSmartAudioHDdisplaysallaudiodevicesdetectedin
thesystem,suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecordingdevice.
Acheckmarkbesidetheaudiodeviceshowsthatthedevicehasbeenselected.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
Chapter7.Troubleshootingcomputerproblems89
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,see“Usingthefingerprintreader”onpage54.
Batteryproblems
•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered
off.
Solution:Thebatterymightbeover-discharged.Connecttheacpoweradaptertothecomputerandletit
charge.Ifthebatterycannotbefullychargedin24hours,havethecomputerserviced.
•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty.
Solution:Fullydischargeandrechargethebatteryfortwotimes.Iftheproblempersists,havethe
computerserviced.
•Problem:Theoperatingtimeforafullychargedbatteryisshort.
Solution:Fullydischargeandrechargethebatteryfortwotimes.Iftheproblempersists,havethe
computerserviced.
•Problem:Icannotturnonmycomputerwithafullychargedbattery.
Solution:Dothefollowing:
1.Removetheacpoweradapter.
2.Resetthesystembyinsertingoneendofaneedleorastraightenedpaperclipintothe
emergency-resethole.Tolocatetheemergency-resethole,see“Bottomview”onpage6.
3.Reconnecttheacpoweradapter,andthenturnonthecomputer.
•Problem:Thebatterycannotgetcharged.
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryishot,waitforawhiletolet
itcooltoroomtemperature.Afteritcools,rechargethebattery.Ifitstillcannotbecharged,havethe
computerserviced.
Poweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.Theacpowerindicator
alsodoesnotlightup.
Solution:Dothefollowing:
1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonhowtoconnectthe
acpoweradapter,see“Usingtheacpoweradapter”onpage25.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac
poweradapter.
3.Reconnecttheacpoweradapter,andthenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,havetheacpower
adapterandyourcomputerserviced.
Powerproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Mycomputerisgettingnopoweratall.
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Solution:Checkthefollowingitems:
1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripstoconnecttheacpoweradapterdirectlyto
theacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableis
firmlyattachedtotheadapterbrickandthecomputer.
4.Verifythattheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
•Problem:Mycomputerdoesnotrunonbatterypower.
Solution:Checkthefollowingitems:
1.Ifthebatteryrunsoutofpower,attachtheacpoweradaptertorechargethebattery.
2.Ifthebatteryischargedbutthecomputerdoesnotrun,havethecomputerserviced.
Powerbuttonproblem
Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
systemstilldoesnotrespond,removetheacpoweradapterandresetthesystembyinsertingoneendof
aneedleorastraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,
see“Bottomview”onpage6.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Ireceiveanerrormessagebeforetheoperatingsystemloads.
Solution:Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
•Problem:Ireceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfiguration
afterthePOSTiscompleted.
Solution:FindsolutionsbysearchingfortheerrormessageatthefollowingWebsites:
–http://www.lenovo.com/support
–https://support.microsoft.com/
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.
Solution:Ensurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.See“Operatingenvironment”onpage13.
Iftheproblempersists,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Plugtheacpoweradapterintoanelectricaloutletand
thenintothecomputer.
Chapter7.Troubleshootingcomputerproblems91
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoresumefromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasin
sleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresuming
thecomputerfromsleepmode.Whenresumingthecomputerfromsleepmodewithoutattachingthe
externalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay-mode
switchingkeytobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotresumefromsleepmode,orthesystemstatusindicatorblinksslowly
andthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotresumefromsleepmode,itmighthaveenteredsleeporhibernation
modeautomaticallybecausethebatteryisdepleted.Checkthesystemstatusindicator.
–Ifthesystemstatusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower
adaptertothecomputer;thenpressFn.
–Ifthesystemstatusindicatorisoff,yourcomputerhasnopowerorisinhibernationmode.Connect
theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.
Ifthesystemstilldoesnotresumefromsleepmode,yoursystemmightstoprespondingandyoumight
notbeabletoturnoffthecomputer.Inthiscase,youmustresetthecomputer.Ifyouhavenotsaved
yourdata,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsor
more.Ifthesystemisstillnotreset,removetheacpoweradapterandresetthesystembyinsertinga
straightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,referto
“Bottomview”onpage6.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Formoreinformation,see“Power-savingmodes”onpage27.
Solid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctionintheWindows
operatingsystem,andthendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersis
slow.
Solution:ApplythediskdefragmentationtoolintheWindowsoperatingsystemforfasteraccesstothedata.
Softwareproblem
Problem:Aprogramdoesnotrunproperly.
Solution:Ensurethattheproblemisnotbeingcausedbytheprogram.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Seethemanualssupplied
withtheprogram.
Checkthefollowing:
•Theprogramisdesignedtooperatewithyouroperatingsystem.
•Otherprogramsrunproperlyonyourcomputer.
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•Thenecessarydevicedriversareinstalled.
•Theprogramworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheprogram,seethemanualsorhelpsystemsupplied
withtheprogram.
Iftheprogramstilldoesnotrunproperly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.
USBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:EnsurethattheUSBportisenabledintheThinkPadSetup.OpentheDeviceManagerwindow.
EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandthe
installationofthedevicedriverarecorrect.ToopentheDeviceManagerwindow,gotoControlPaneland
ensurethatyouviewControlPanelbyCategory,andclickHardwareandSound➙DeviceManager.Ifyou
arepromptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage77andrunadiagnostictestoftheUSBconnector.
Chapter7.Troubleshootingcomputerproblems93
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Chapter8.Recoveryinformation
Thischapterprovidesinformationaboutrecoverysolutions.Therearevariousmethodstochoosefromwhen
consideringhowtorecoverintheeventofasoftware-orhardware-relatedproblem.Somemethodsvary
dependingonthetypeofyouroperatingsystem.
RecoveryinformationfortheWindows7operatingsystem
ThistopicintroducestheLenovorecoverysolutionsontheWindows7operatingsystem.
Creatingandusingrecoverymedia
Recoverymediaenablesyoutorestorethestoragedrivetothefactorydefaultsettingsafterallotherrecovery
methodshavefailed.Itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmediumand
adatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Ensurethat
youstoretherecoverymediainasafeplaceafteryouhavemadethem.
Ifyoudidnotcreaterecoverymediaasaprecautionarymeasure,youcancontactLenovoCustomerSupport
CenterandpurchaseasetofrecoverymediafromLenovo.ForalistoftheLenovoSupportphonenumbers
foryourcountryorregion,goto:
http://www.lenovo.com/support/phone
Thedataontherecoverymediacanbeusedonlyforthefollowingpurposes:
•Reinstallingtheprogramsanddevicedriversonyourcomputer
•Reinstallingtheoperatingsystem
•Modifyingthedatafilesontheharddiskdriveusingtheadditionalfiles
Creatingrecoverymedia
Tocreaterecoverymedia,youneedasetofdiscsoraUSBstoragedevice(withatleast16GBofstorage
capacity).TheactualdiscnumberorUSBcapacitythatisrequireddependsonthesizeoftherecovery
image.
Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscsorUSBstoragedevice.Toavoid
dataloss,makeabackupcopyofallthedatathatyouwanttokeep.
Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience.Inthepromptedwindow,
double-clickLenovoTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Attention:Duringtherecoveryprocess,allthefilescurrentlyonthestoragedeviceofyourcomputerwillbe
deletedandreplacedbythefactorydefaultsettings.
Tousetherecoverymedia,dothefollowing:
•Ifyouhavecreatedtherecoverymediawithdiscs,dothefollowing:
1.Ifyourcomputerdoesnothaveaninternalopticaldrive,connectanexternalopticaldrivetothe
computer.
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2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheopticaldrive(internalorexternal)asthefirstbootdevice.Then,
insertthediscsintotheopticaldriveandpressEnter.Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
•IfyouhavecreatedtherecoverymediawithaUSBstoragedevice,dothefollowing:
1.AttachtheUSBstoragedevicetooneoftheUSBconnectorsonyourcomputer.
2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheUSBstoragedeviceasthefirstbootdeviceandpressEnter.
Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstallthedevice
driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage96.
Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.
Reinstallingpreinstalledprograms
Toreinstallprogramspreinstalledonyourcomputer,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.Opentheappsfolder.Thefoldercontainsseveralsubfoldersnamedforvariouspreinstalledprograms.
4.OpenthesubfolderandlocatetheEXEfile.
5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytosolveaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.OpentheDriversfolderandlocatethesubfolderthatisnamedafterthefactory-installeddeviceinyour
computer,suchasAUDIOorVIDEO.
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•IfthedevicesubfoldercontainsanEXEfile,double-clicktheEXEfileandfollowtheinstructionson
thescreentocompletetheinstallation.
•IfthedevicesubfoldercontainsareadmeTXTfile,thedevicedriverinstallationinformationisincluded
inthereadmefile.Followtheinstructionstocompletetheinstallation.
•IfthedevicesubfoldercontainsanINFfile,right-clicktheINFfileandselectInstall.Thenfollowthe
instructionsonthescreentocompletetheinstallation.
Ifyouneedupdateddevicedriversforyourcomputer,downloadandinstallthemfromtheLenovoSupport
Websiteat:
96UserGuide
http://www.lenovo.com/support
RecoveryinformationfortheWindows10operatingsystem
ThistopicprovidesinformationabouttheWindowsrecoverysolutionsontheWindows10operatingsystem.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Theadvancedstartupoptionsenableyoutodothefollowing:
•Changethefirmwaresettingsofthecomputer
•ChangethestartupsettingsoftheWindowsoperatingsystem
•Startthecomputerfromanexternaldevice
•RestoretheWindowsoperatingsystemfromasystemimage
Touseadvancedstartupoptions,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectastartupoptionyouwant,andthenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows10
operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows10operating
systemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheon-screeninstructions.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
Chapter8.Recoveryinformation97
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.Ifyoudidnotcreatearecovery
USBdriveasaprecautionarymeasure,youcancontactLenovoCustomerSupportCenterandpurchase
onefromLenovo.ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto:
http://www.lenovo.com/support/phone
CreatingarecoveryUSBdrive
TocreatearecoveryUSBdrive,youneedaUSBdrivewithatleast16GBofstoragecapacity.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocesswilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage)tothecomputer.
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheinstructionsonthescreentocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on
page78totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery
USBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The
BootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplayoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
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Chapter9.Replacingdevices
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionora
CustomerReplaceableUnit(CRU),donotopenthestatic-protectivepackageuntiltheinstructionsdirect
youtoinstallthepart.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingthecomponents.
•Beforeyouinstallastatic-sensitiveoptionorCRU,doeitherofthefollowingtoreducestaticelectricityin
thepackageandyourbody:
–Touchthestatic-protectivepackagethatcontainstheparttoametalexpansion-slotcoverforat
leasttwoseconds.
–Touchthestatic-protectivepackagethatcontainstheparttootherunpaintedmetalsurfaceonthe
computerforatleasttwoseconds.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,
levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Disablingthebuilt-inbattery
BeforereplacinganyCRU,ensurethatyoudisablethebuilt-inbattery.
ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.
TodisableFastStartupforWindows10,dothefollowing:
1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.
2.ClickChoosewhatthepowerbuttonsdoontheleftpane.
3.ClickChangesettingsthatarecurrentlyunavailableatthetop.
4.IfpromptedbyUserAccountControl(UAC),clickYes.
5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.
Todisablethebuilt-inbattery,dothefollowing:
1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.
2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad
Setup.
3.SelectConfig➙Power.ThePowersubmenuisdisplayed.
©CopyrightLenovo201799
4.SelectDisablebuilt-inbatteryandpressEnter.
5.SelectYesintheSetupConfirmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff
automatically.Waitthreetofiveminutestoletthecomputercool.
ReplacingthemicroSIMcard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
MicroSIMcardisasmallplasticcardwithanIntegratedCircuit(IC)chipmountedononesideofthecard.
IfyourcomputersupportswirelessWAN,yourcomputermightrequireamicroSIMcardtoestablishwireless
WANconnections.Dependingonthemodel,youmightneedtopurchaseamicroSIMcardoramicroSIM
cardmightalreadybeinstalledinyourcomputer.Insomecountriesorregions,amicroSIMcardispartof
theshippingcontentsthatcomewithyourcomputer.
Attention:WheninstallingorremovingthemicroSIMcard,donottouchthemicroSIMcardmetal
connectors.
ToreplacethemicroSIMcard,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Locatethemicro-SIM-cardtrayattherearsideofthecomputer.
4.Dothefollowing:
a.Insertastraightenedpaperclipintotheholeinthemicro-SIM-cardtray1.Thetrayejects.Slidethe
trayoutofthecomputer2.
b.GentlytakethemicroSIMcardoutofthetray3.
c.NotetheorientationofthenewmicroSIMcardandtheninstallitintothetray4.
d.Insertthetrayintothemicro-SIM-cardslot5.
5.Connecttheacpoweradapterandallcablestothecomputer.
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ReplacingthemicroSDcard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
YourcomputerhasamicroSDcardreaderthatsupportsthefollowingtypesofcards:
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature
fortheSDcard.
•MultiMediaCard(MMC)
•SecureDigital(SD)card
•SecureDigitalHigh-Capacity(SDHC)card
•SecureDigitaleXtended-Capacity(SDXC)card
Attention:Duringthedatatransfer,donotputyourcomputerintosleeporhibernationmodebeforethe
datatransferiscompleted;otherwise,yourdatacouldgetdamaged.
ToreplaceamicroSDcard,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Locatethemicro-SIM-cardtrayattherearsideofthecomputer.
4.Dothefollowing:
a.Insertastraightenedpaperclipintotheholeinthemicro-SIM-cardtray1.Thetrayejects.Slidethe
trayoutofthecomputer2.
b.GentlypushthemicroSDcardtoejectit3,andthenslideitoutoftheslot4.
c.EnsurethatthemetalcontactsofthenewmicroSDcardarefacingdown.Theninsertthecardinto
themicroSDcardslotcompletelyuntilitclicksintoposition5.
d.Insertthemicro-SIM-cardtrayintothemicro-SIM-cardslot6.
5.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Chapter9.Replacingdevices101
Replacingthebasecoverassembly
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Note:Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.
Toreplacethebasecoverassembly,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage99.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Loosenthescrews1,andthenremovethebasecoverassembly2.
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5.Installanewbasecoverassemblyinplace1.Presstheleftandrightsidesofthebasecoverassembly
asshown2,andthentightenthescrewsinascendingalphabeticalorder(atoe)asillustrated3.
6.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthewireless-WANcard
Thefollowinginformationonlyappliestocomputermodelswithuser-installablemodules.
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Toreplacethewireless-WANcard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage99.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage102.
Chapter9.Replacingdevices103
5.Removethewireless-WANcardbydoingthefollowing:
a.Ifatoolisprovidedwiththenewwireless-WANcardtohelpyoudisconnectcables,usethetoolto
disconnectthecablesfromthecard.Otherwise,holdthecableconnectorwithyourfingersand
gentlydisconnecteachcablefromthecard1.
b.Removethescrew2.Thewireless-WANcardisreleasedfromthesecuredpositionandpivots
upward.
c.Carefullyremovethewireless-WANcardoutoftheslot3.
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6.Installanewwireless-WANcardbydoingthefollowing:
a.Alignthecontactedgeofthenewwireless-WANcardwiththekeyintheslot.Thencarefullyinsert
thecardintotheslotatanangleofabout20degrees1.
b.Pivotthewireless-WANcarddownward2.
c.Installthescrewtosecurethewireless-WANcardinplace3.
d.Connectthecablestothewireless-WANcard4.Ensurethatyouattachtheredcabletothemain
connectorandthebluecabletotheauxiliaryconnectoronthecard.
7.Reinstallthebasecoverassembly.
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
ReplacingtheM.2solid-statedrive
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Attention:TheM.2solid-statedriveissensitive.Inappropriatehandlingmightcausedamageand
permanentlossofdata.
WhenhandlingtheM.2solid-statedrive,observethefollowingguidelines:
•ReplacetheM.2solid-statedriveonlyforupgradeorrepair.TheM.2solid-statedriveisnotdesigned
forfrequentchangesorreplacement.
•BeforereplacingtheM.2solid-statedrive,makeabackupcopyofallthedatathatyouwanttokeep.
•DonotapplypressuretotheM.2solid-statedrive.
•DonottouchthecontactedgeoftheM.2solid-statedrive.OtherwisetheM.2solid-statedrivemightget
damaged.
•DonotmaketheM.2solid-statedrivesubjecttophysicalshocksorvibration.PuttheM.2solid-state
driveonasoftmaterial,suchascloth,toabsorbphysicalshocks.
ToreplacetheM.2solid-statedrive,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage99.
Chapter9.Replacingdevices105
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage102.
5.RemovethescrewthatsecurestheM.2solid-statedrive1.Thenremovethedriveoutoftheslot2.
6.InstallanewM.2solid-statedrivebydoingthefollowing:
a.AlignthecontactedgeofthenewM.2solid-statedrivewiththekeyintheslot.Thencarefullyinsert
thedriveintotheslotatanangleofabout20degrees1.
b.PivottheM.2solid-statedrivedownward2.
c.InstallthescrewtosecuretheM.2solid-statedrive3.
7.Reinstallthebasecoverassembly.
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
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Chapter10.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoSupportWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage17.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothefollowingquestionsbeforeyoucallforhelp.Then,youareabletogethelp
asquicklyaspossible.
•Whatistheproblem?Isitcontinuousorintermittent?
•Isthereanerrormessage?Whatistheerrorcode,ifany?
•Whatoperatingsystemareyouusing?Whichversion?
•Whichsoftwareapplicationswererunningatthetimeoftheproblem?
•Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
•WhatisthenameofyourLenovoproduct?
•Whatisthemachinetype?
•Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,ormoreinformationaboutLenovoproducts,youwillfinda
widevarietyofsourcesavailablefromLenovotoassistyou.
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputerorontheLenovoSupportWebsiteathttp://www.lenovo.com/support.The
documentationincludesprintedbooks,onlinebooks,readmefiles,andhelpfiles.
©CopyrightLenovo2017107
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdiscs.Formorespecificinformation
andlinks,gotohttps://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,or
questionsrelatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Formore
information,contacttheCustomerSupportCenter.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteathttp://www.lenovo.com/support.
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
•Identificationofsoftwareproblemsources
•ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatapplytoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcall.Ensurethatyouhavedownloadedthemost
currentdriversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencalling
fortechnicalassistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformationforyoursystem
108UserGuide
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Serviceavailabilityandservice
namemightvarybycountryorregion.
Formoreinformationabouttheseservices,gotohttp://www.lenovo.com/essentials.
Chapter10.Gettingsupport109
110UserGuide
AppendixA.SupplementalinformationabouttheUbuntu
operatingsystem
Inlimitedcountriesorregions,Lenovoofferscustomersanoptiontoordercomputerswiththepreinstalled
Ubuntu®operatingsystem.
IftheUbuntuoperatingsystemisavailableonyourcomputer,readthefollowinginformationbeforeyouuse
thecomputer.IgnoreanyinformationrelatedtoWindows-basedprograms,utilities,andLenovopreinstalled
applicationsinthisdocumentation.
AccessingtheLenovoLimitedWarranty
ThisproductiscoveredbythetermsoftheLenovoLimitedWarranty(LLW),versionL505-0010-0208/2011.
YoucanviewtheLLWinanumberoflanguagesfromthefollowingWebsite.ReadtheLenovoLimited
Warrantyat:
http://www.lenovo.com/warranty/llw_02
TheLLWalsoispreinstalledonthecomputer.ToaccesstheLLW,gotothefollowingdirectory:
/usr/share/doc/lenovo-doc
IfyoucannotviewtheLLWeitherfromtheWebsiteorfromyourcomputer,contactyourlocalLenovooffice
orresellertoobtainaprintedversionoftheLLW.
AccessingtheUbuntuhelpsystem
TheUbuntuhelpsystemprovidesinformationabouthowtousetheUbuntuoperatingsystem.Toaccessthe
helpsystemfromtheUnity,moveyourpointertotheLaunchbar,andthenclicktheHelpicon.Ifyoucannot
findtheHelpiconfromtheLaunchbar,clicktheSearchicon,andtypeHelptosearchit.
TolearnmoreabouttheUbuntuoperatingsystem,goto:
https://www.ubuntu.com
Gettingsupportinformation
Ifyouneedhelp,service,technicalassistance,ormoreinformationabouttheUbuntuoperatingsystemor
otherapplications,contacttheprovideroftheUbuntuoperatingsystemortheprovideroftheapplication.
Ifyouneedtheserviceandsupportforhardwarecomponentsshippedwithyourcomputer,contact
Lenovo.FormoreinformationabouthowtocontactLenovo,refertotheUserGuideandSafety,Warranty,
andSetupGuide.
ToaccessthelatestUserGuideandSafety,Warranty,andSetupGuide,goto:
http://www.lenovo.com/support
©CopyrightLenovo2017111
112UserGuide
AppendixB.Regulatoryinformation
ThischapterprovidesregulatoryandcomplianceinformationaboutLenovoproducts.
Certification-relatedinformation
Productname:ThinkPadX1Carbon
ComplianceID:TP00086A
Machinetypes:20HQ,20HR,20K3,and20K4
Thelatestcomplianceinformationisavailableat:
http://www.lenovo.com/compliance
Wireless-relatedinformation
Thistopicprovideswireless-relatedinformationaboutLenovoproducts.
Wirelessinteroperability
Wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbasedonDirect
SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency
DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:
•The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconwireless-LANs,asdefinedandapproved
bytheInstituteofElectricalandElectronicsEngineers.
•TheWirelessFidelity(Wi-Fi®)certificationasdefinedbytheWi-FiAlliance®.
SomecomputermodelsmightbeequippedwithaBluetoothcardcompliantwiththeBluetoothSpecification
version4.2asdefinedbytheBluetoothSpecialInterestGroupSIG.However,theWindowsoperatingsystem
mightlimitthesupportonlyontheBluetoothSpecificationversion4.1.Itsupportsthefollowingprofiles:
Note:DependingontheBluetoothdeviceandtheoperatingsystemyouuse,someprofilesmightnotbe
supported.
•AdvancedAudioDistributionProfile(A2DP)
•Audio/VideoControlTransportProtocol(AVCTP)
•Audio/VideoDistributionTransportProtocol(AVDTP)
•A/VRemoteControlProfile(AVRCP)
•BasicImagingProfile(BIP)
•BasicPrintingProfile(BPP)
•Dial-UpNetworkingProfile(DUN)
•FileTransferProfile(FTP)
•GenericAccessProfile(GAP)
•GenericA/VDistributionProfile(GAVDP)
•HardcopyCableReplacementProfile(HCRP)
•HeadsetProfile(HSP)
©CopyrightLenovo2017113
•Hands-FreeProfile(HFP)
•HumanInterfaceDeviceProfile(HID)
•MessageAccessProfile(MAP)
•ObjectExchangeProtocol(OBEX)
•ObjectPushProfile(OPP)
•PersonalAreaNetworkingProfile(PAN)
•PhoneBookAccessProfile(PBAP)
•ServiceDiscoveryProtocol(SDP)
•SynchronizationProfile(SYNC)
•VideoDistributionProfile(VDP)
•GenericAttributeProfile(GATT)
•ProximityProfile
•FindMeProfile
•ImmediateAlertProfile
•BatteryStatusProfile
Usageenvironmentandyourhealth
Thiscomputercontainsintegratedwirelesscardsthatoperatewithintheguidelinesidentifiedbyradio
frequency(RF)safetystandardsandrecommendations;therefore,Lenovobelievesthatthisproductissafe
forusebyconsumers.Thesestandardsandrecommendationsreflecttheconsensusoftheworldwide
scientificcommunity,andresultfromdeliberationsofpanelsandcommitteesofscientists,whocontinually
reviewandinterprettheextensiveresearchliterature.
Insomesituationsorenvironments,theuseofwirelessdevicesmightberestrictedbytheproprietorofa
buildingorresponsiblerepresentativesofanorganization.Forexample,thesesituationsandareasmight
includethefollowing:
•Onboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),
medicalimplantsorbody-wornelectronicmedicaldevices,suchaspacemakers.
•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificarea(suchasan
airportorhospital),youareencouragedtoaskforauthorizationtouseawirelessdevicepriortoturning
onthecomputer.
LocatingtheUltraConnectwirelessantennas
ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltunderthe
keyboardbezelforoptimalreception,enablingwirelesscommunicationwhereveryouare.
114UserGuide
Thefollowingillustrationhelpsyoulocatetheantennasinyourcomputer.
1Wireless-LANantenna(main)
2WiGigantenna(availableonsomemodels)
3Wireless-LANantenna(auxiliary)
4Wireless-WANantenna(main,availableonsomemodels)
5Wireless-WANantenna(auxiliary,availableonsomemodels)
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour
computer.
IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/support
AppendixB.Regulatoryinformation115
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
ThefollowinginformationreferstoThinkPadX1Carbon,machinetypes:20HQ,20HR,20K3,and20K4.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnionconformity
EUContact:Lenovo,Einsteinova21,85101Bratislava,Slovakia
116UserGuide
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU
CouncilEMCDirective2014/30/EUontheapproximationofthelawsoftheMemberStatesrelatingto
electromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnormsthat
applytoEUCouncilR&TTEDirective1999/5/EC(untilJune12,2017)andCouncilRadioEquipmentDirective
2014/53/EU(fromJune13,2017)ontheapproximationofthelawsoftheMemberStatesrelatingtoradio
equipment.ThefulltextofthesystemEUdeclarationofconformityandtheEUwirelessmoduledeclarations
areavailableatthefollowingInternetaddresses:
•Fornotebookcomputers:http://www.lenovo.com/social_responsibility/us/en/eu_doc_notebooks/
•Fortablets:http://www.lenovo.com/social_responsibility/us/en/eu_doc_tablets/
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom
anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother
manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment
accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB
equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst
interferencewithlicensedcommunicationdevices.
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2014/30/EUzurAngleichungder
RechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaatenundhältdie
GrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EMVEU-Richtlinie2014/30/EUinderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU,fürGerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55032KlasseB.
AppendixB.Regulatoryinformation117
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
118UserGuide
AppendixC.WEEEandrecyclingstatements
ThischapterprovidesenvironmentalinformationaboutLenovoproducts.
Generalrecyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationaboutrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling
Thelatestenvironmentalinformationaboutourproductsisavailableat:
http://www.lenovo.com/ecodeclaration
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagementRules).Appliancesarelabeledin
accordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).These
regulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicablewithin
eachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobethrown
away,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife
EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,
andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth
duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain
partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof
saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas
theusedEEEorWEEE.
ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations
underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.
©CopyrightLenovo2017119
Japanrecyclingstatements
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteat:
http://www.lenovo.com/recycling/japan
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceis
providedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto:
http://www.lenovo.com/recycling/japan
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatteryfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouare
acompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contact
theproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalso
canrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,youmustcomplywith
localordinancesandregulations.Youalsocanrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
120UserGuide
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection
facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries
andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe
batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor
contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact
yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Youcan
finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,
insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal
AppendixC.WEEEandrecyclingstatements121
operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedintheuserguide
foryourproduct.
Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheUnitedStatesandCanada
RecyclinginformationforChina
122UserGuide
AppendixD.RestrictionofHazardousSubstances(RoHS)
Directive
ThelatestenvironmentalinformationaboutLenovoproductsisavailableat:
http://www.lenovo.com/ecodeclaration
EuropeanUnionRoHS
ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment("RoHSrecast"or"RoHS2").
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management)Rules.
ChinaRoHS
TheinformationinthefollowingtableisapplicableforproductsmanufacturedonorafterJanuary1,2015for
saleinthePeople’sRepublicofChina.
©CopyrightLenovo2017123
124UserGuide
126UserGuide
AppendixE.ENERGYSTARmodelinformation
ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20HQ,20HR,20K3,and20K4
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
https://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default(whenpluggedintoacpower)
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After30minutes
Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seetheWindowshelpinformationonthecomputer.
TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime
insleepmode,bydisablingthesettingofWakeonLANforsleepmode.
TodisablethesettingofWakeonLANforsleepmode,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.
2.IntheDeviceManagerwindow,expandNetworkadapters.
3.Right-clickyournetworkadapterdevice,andclickProperties.
4.ClickthePowerManagementtab.
©CopyrightLenovo2017127
5.CleartheAllowthisdevicetowakethecomputercheckbox.
6.ClickOK.
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AppendixF.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.
Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense
inquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION"ASIS"WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
©CopyrightLenovo2017129
AppendixG.Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
AccessConnections
ActiveProtectionSystem
Lenovo
Lenovologo
ThinkPad
ThinkPadlogo
TrackPoint
UltraConnect
DisplayPortisatrademarkoftheVideoElectronicsStandardsAssociation.
Intel,IntelSpeedStep,andThunderboltaretrademarksofIntelCorporationoritssubsidiariesintheU.S.
and/orothercountries.
Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
UbuntuisaregisteredtrademarkofCanonicalLtd.
USB-CandUSBType-CaretrademarksofUSBImplementersForum.
WiGig,Wi-FiAlliance,andMiracastareregisteredtrademarksofWi-FiAlliance.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
©CopyrightLenovo2017131
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