LG 65UN6951ZUA User Manual

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Contents

Getting Started with LG webOS TV

Using the Home Feature of the LG webOS TV

Manage LG webOS TV Home

Watching TV Broadcasting

Connecting to the Network

Creating LG Account

Managing Your LG Account

About User Guide

How to Operate TV

Using the Remote Control Button

To View More Features of the Remote Control

Using Apps Quickly and Easily with QUICK ACCESS

Using SIMPLINK

Shortcuts to Accessibility

Using a USB Wired/Wireless Mouse

Using a USB Wired/Wireless Keyboard

Using a Gamepad

Enjoy Live TV

Using Live Menu

Viewing Guide

Viewing Program Information

Using Who.Where.What?

Using TV Scheduler

Watching Internet Channel

Enjoying LG Content Store

Using LG Content Store

Installing Apps

Content Recommendation

Content Search

Connecting External Devices

Using Home Dashboard

Connecting Home IoT Devices

Connecting Smart Devices

2

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

To See the Mobile Device’s Screen on the TV

Connecting USB

Tips for Using a USB Storage Device

Viewing Photos and Videos

Using Photo Player

Supported Photo Files

Using Video Player

Supported Video Files

Cautions for Video Playback

Playing Music

Using the Music Player

Audio Format

Watch content saved in your PC on the TV

To See the PC Screen on the TV

Making the Most of Smart TV

Using the Web Browser

Using the Live Plus Function

Using Sports Alert

Settings

To Use Setting Function Quickly

Picture

Sound

Channels

Connection

General

Accessibility

Support

Troubleshooting

Perform Check-up with the Quick Help

Troubleshooting Power/Remote Control Issues

Troubleshooting Screen Issues

Troubleshooting Sound Issues

Troubleshooting PC Connection Issues

Troubleshooting Movie Playback Issues

Troubleshooting Network Connection Issues

Troubleshooting LG Account Issues

Troubleshooting Contents Issues

Troubleshooting Internet Browser Issues

3

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Being Aware of the Information

HDMI-DTV Supported Mode

HDMI-PC Supported Mode

Component Supported Mode

Component Connection Information

License Information

4

Getting Started with LG webOS TV

Using the Home Feature of the LG webOS TV

You can open the Home screen by pressing the button on your remote control.

You can combine frequently used apps on a single screen and use whichever you want

at any time.

The home screen will be displayed automatically when the TV is turned on. If you don’t

Launch Search.

To see the details, click the Enjoying LG Content Store Content Search in User

Guide.

Move to the Home Dashboard.

You can select or control a device (mobile, external device, Home IoT Devices, etc.)

connected to the TV.

For more information, see Connecting External Devices Using Home Dashboard in

User Guide.

Move to the TV input you used recently.

Move to the recently used app.

Long-press the button on the remote control or focus on the Recents.

You can run or close a recently used app in the list provided in the Preview area at the top.

You can run, move, and delete the apps installed on your TV.

Focus on each App area. It provides the Preview at the top.

You can check or run useful features of each app and recommended content on the

Preview without entering into the app.

Some apps may not provide the Preview.

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want the home screen to be displayed, set Home Auto Launch of General

Home Settings as Off.

The availability of and access to Contents and Services in LGE Device are subject to

change at any time without prior notice.

Manage LG webOS TV Home

You can view a list of all apps installed on your TV, change their positions, or delete

them.

The default TV app cannot be edited.

Select the app you want to edit, then press and hold the Wheel (OK) button on the

remote control.

This will activate the app edit mode.

Or you can select the Edit mode button at the right corner of the Home list to enter

the App Edit mode.

01

To move the app to your desired position, go to the position and press the Wheel

(OK) button.

To delete an app, select the icon above the app.

You can move and delete as many apps as you wish before exiting the edit mode.

You can also move apps with the / buttons on your remote control.

02

After the editing is done, press the at the top right to exit the App Edit mode.03

You can automatically arrange the app list in the order of most frequently used based on

your accumulated app usage pattern.

You can add your favorite video service channel to the list.

6

Watching TV Broadcasting

To solve a problem related to this function, refer to Troubleshooting section of the User

Guide.

Connecting to the Network

If you configure settings for the network, you can use various services such as online

contents and applications.

Setting a Wired Network

This feature is available only when the network is connected.

Some models may not be supported.

Connect the broadcast antenna/cable to the TV.

You may also connect a piece of equipment that can receive broadcasting such as a

set-top box instead of the antenna/cable.

Launch Connection Device Connection Settings Universal

Control Settings.

01

Start the Channels Channel Tuning Auto Tuning.

Finds and adds only channels being broadcast.

02

7

If the Network Is Not Automatically Connected

Setting a Wireless Network

Connect the LAN port of the TV and the router using a LAN cable.

The router should be connected to the Internet beforehand.

When you connect the TV to the network with a LAN cable, the TV is automatically

connected to the network if the router supports DHCP.

01

Press the button on the remote control.02

Select Connection Network Connection Settings Wired Connection

(Ethernet).

To see the details, click the Settings Connection Network Connection

Settings in User Guide.

03

Turn on the power of the router connected to the Internet.01

Press the button on the remote control.02

Select Connection Network Connection Settings Wi-Fi Connection.03

When the network search is complete, the list of networks available for connection is

shown.

04

8

Network Setting Warnings

Use standard LAN cable (connect to Cat7 or higher with an RJ45 connector, 10 Base-T, or

100 Base TX LAN port).

Resetting the modem may fix some network connection problems. Turn the power OFF,

disconnect and reconnect it, and then turn the power on to solve the problem.

LG Electronics is not responsible for any network connection problems or any faults,

malfunctions, or errors caused by network connection.

The network connection may not work properly because of network settings or the Internet

service provider.

DSL service must use a DSL modem and cable service must use a cable modem. Since

only a limited number of network connections may be available, TV network settings may

not be used depending on the contract with Internet service provider. (If the contract does

not allow more than one device per line, only the already-connected PC may be used.)

A wireless network can experience interference from other devices that use the 2.4 GHz

frequency (wireless phone, Bluetooth device, or microwave oven). Although interference

can also happen when using the 5 GHz frequency, it is less likely to occur.

The wireless environment can make wireless network service run slowly.

Failure to turn off all local home networks may cause excessive traffic on some devices.

The access point device must support wireless connections and wireless connection

feature must be enabled on the device to have AP (access point) connection. Contact the

service provider for availability of wireless connections on the access point.

Check SSID and security settings of the AP. Refer to the appropriate documentation for

SSID and security settings of the AP.

Invalid settings of network devices (wired/wireless line sharer, hub) can cause the TV to

operate slowly or not operate properly. Install the devices correctly according to the

appropriate manual and network.

The connection method may differ depending on the AP manufacturer.

To solve a problem related to this function, refer to Troubleshooting section of the User

Guide.

Creating LG Account

In Account Management, you can use your email address to create a new LG account.

Select a network to connect.

If your Wireless Router is password protected, enter the password configured for the

router.

To see the details, click the Settings Connection Network Connection

Settings in User Guide.

05

9

Alternatively, you can create and log in to an LG account using the ID and password of

an external service account.

Some models may not be supported.

Internet connection is required to create an account.

Required information may vary depending upon the country.

You may be restricted from the service depending upon your age.

To solve a problem related to this function, refer to Troubleshooting section of the User

Guide.

Managing Your LG Account

You can manage the information of your LG account.

Personal Information

You can view or edit your information of the account currently logged in.

You can change the password or press Edit to edit your personal information.

Some models may not be supported.

About User Guide

For information on each feature of the LG webOS TV, consult the User Guide available

on the TV.

If you press in the top right of the screen, a brief instruction for the user guide is

Press the button on the remote control.01

Select General Account Management LG Account Sign In.02

Select Create Account. Read and accept the Terms of Service.03

Enter an ID and a password. Your ID must be your email address.04

Enter your birthday.05

If you select OK, a verification link is sent to the email address you entered. Please

complete the email verification within the validity period.

06

If email verification is successful, an LG account is created and you can log in with

this account information.

07

Press the button on the remote control.01

Go to General Account Management to log in.02

10

shown.

If the function description screen of the User Guide has , press to go to the

corresponding function or setting directly.

Text color in this User Guide is used to indicate the following:

The images and information in the User Guide may differ depending on the model and

operating environment.

Product specifications may be changed without prior notice due to upgrade of product

functions.

How to Operate TV

Using the Remote Control Button

Briefly press or press and hold remote control button to access various functions.

■ Red : the names of the remote control buttons.

●

■ Yellow : the buttons and the text to be displayed on the TV screen.

●

■ Green : the names of the TV input connectors.

●

11

For buttons with , please long-press (hold for more than a

second).

To View More Features of the Remote Control

You can control more features or external devices connected to your TV by using the

buttons displayed on your TV screen.

: The Search screen will be displayed.

●

: Enters the Quick Settings menu.

●

: Selects an input source.

●

0 : The QUICK ACCESS edit screen appears.

●

: It displays the additional buttons on the remote control.

●

: Select to turn off the sound from the TV.

: Enter the Accessibility menu.

●

: Displays the Home menu.

: Displays the list used previously.

●

Press the button on the remote control.01

Using the remote control, select your desired button on More Actions displayed on

your TV screen.

02

12

The types of buttons appearing on the More Actions vary, depending on the region and

the type of connected device.

Using Apps Quickly and Easily with QUICK ACCESS

Press and hold a number button on the remote control to open an app or to activate an

external input registered to the button.

Setting the QUICK ACCESS

You can capture your TV screen.

Some models may not be supported.

You can view/delete screen-captured images in the Photo & Video app.

You can copy screen-captured images to USB storage device in the Photo & Video

app.

(Some models may not be supported.)

Launch TV Scheduler.

Connect to the User Guide.

Select the User Guide in some TV settings items, and you can see the User Manual of the

item.

The information of the TV program you are watching and the external input is displayed on

the screen.

You can set the picture/sound mode for watching sports games.

You can set features related to the program you are watching.

Available features may vary depending on the broadcast signal.

13

If you press and hold a number button that has already been registered, the registered

function will be performed.

To see the items that can be registered, select a number that has not been registered in

the QUICK ACCESS edit mode.

If you are in a mode where QUICK ACCESS cannot run, no action will be performed.

If you delete a registered app, QUICK ACCESS will be deregistered as well.

Checking and Editing QUICK ACCESS

Press and hold the number 0 button on the remote control.

The QUICK ACCESS edit screen appears.

Using SIMPLINK

With a single remote control, you can easily manage various devices such as a

soundbar or set-top box connected to a TV with HDMI.

Up to three devices can be connected and used simultaneously.

Launch the app or select the channel or input you wish to assign.01

Press and hold the number button (1~8) you want to register.

No. 9 is fixed to Quick Help.

02

When the registration pop-up window appears, select Yes.03

Selecting a number that has already been registered allows deregistering it.

When you select a number that has not been registered, items that can be registered will

be shown.

An item that has been registered to a different number is indicated with a check mark.

You can view a brief instruction for this function.

Connect the SIMPLINK HDMI Output port to the TV HDMI IN port with an HDMI01

14

This feature works only with devices with the logo. Check for the SIMPLINK logo

on the external device.

Use of any product other than those specified may cause problems during operation.

To use Simplink, you need to use a high-speed HDMIⓇ cable with CEC (Consumer

Electronics Control) function. The High-Speed HDMIⓇ cable has the pin 13 for enabling

information exchange between devices.

If you want to output sound to the external audio equipment connected through the HDMI

cable, set SIMPLINK (HDMI-CEC) to On.

Supported SIMPLINK Functions

Instant Play

When you start a multimedia device, you can immediately watch content from the

device on the TV without having to control anything.

Controlling devices with the TV remote control

Enables the user to control multimedia devices with the TV remote control to watch

content.

The pointer function of the Magic Remote can be limited.

Main Power Off

If Auto Power Sync is set to On in the Device Connection Settings and you turn off

your TV, the devices connected to your TV via SIMPLINK will also be turned off.

This feature is only available in certain devices.

Main Power On

cable.

Press the button on the remote control.02

Select Connection Device Connection Settings.03

Set SIMPLINK (HDMI-CEC) to On.04

Configure the Auto Power Sync settings to On or Off. (If Auto Power Sync is set to

On, turning on a SIMPLINK-linked device will turn the TV on. When you turn off the

TV, the device will also be turned off.)

05

Turn on the connected device. When the TV automatically connects to the device,

the input will switch.

If the device is not automatically connected to the TV, click the Input button.

06

15

If Auto Power Sync is set to On in the Device Connection Settings; turning on a

SIMPLINK-linked device will turn the TV on.

If SIMPLINK (HDMI-CEC) is set to Off, Auto Power Sync cannot be set to On.

Some models may not be supported.

Shortcuts to Accessibility

You may go directly to Accessibility without entering the Advanced Settings menu.

Press and hold the button on your remote control.

You can set High Contrast, Grayscale, Invert Colors, etc.

Using a USB Wired/Wireless Mouse

Connect your mouse to the USB port. Use the mouse to move the pointer on the TV

screen and select the menu you want.

The right button and the special buttons on the mouse do not work.

When using a wireless USB mouse/keyboard, the experience may be affected by the

distance and wireless condition.

Using a USB Wired/Wireless Keyboard

Connect your keyboard to the USB port. You can enter text with the connected keyboard

device.

It is not possible to enter text on some screens.

It is recommended that you use a product that has been tested for compatibility with LG

TVs.

LOGITECH K360, LOGITECH K400, LOGITECH K750, LG Electronics MKS-1200

You can change the input language by pressing the language switch key or the right Alt

key, And also can change by pressing the Ctrl key and the Space key at same time.

Wireless USB keyboard use may be affected by the usage range and the wireless

environment.

To enter text in the text field, use the on-screen keyboard on your TV screen or a USB

keyboard.

16

Using a Gamepad

Connect your gamepad to the USB port on the TV if the game requires a gamepad.

It is recommended that you use a gamepad that has been tested for compatibility with LG

TVs.

LOGITECH F310, LOGITECH F510, LOGITECH F710, LOGITECH Rumblepad 2,

LOGITECH Cordless Rumblepad 2, LOGITECH Dual Action Gamepad, MICROSOFT

Xbox 360 Controller (cable), SONY Playstation(R)3 Controller

Enjoy Live TV

Using Live Menu

You can use the relevant features with ease when watching TV broadcasts.

Press the LIST button on the remote control.

Or press the Wheel (OK) button on the remote control and select Channels.

The channels displayed in Channel List are a configuration of channels provided by the

Channels : View a list of broadcast content that is currently being broadcast.

Guide : You can view programs and the schedule of each program.

To see the details, click the Enjoy Live TV Viewing Guide in User Guide.

TV Scheduler : You can set the date and time of the desired broadcasting program, and

watch the program.

To see the details, click the Enjoy Live TV Using TV Scheduler in User Guide.

17

broadcast service provider. Therefore, if the broadcast service provider has changed its

channel configuration without notice, the channels displayed in Channel List may differ from

the actual TV channels.

Because channel information displayed in Channel List includes information provided by

external Electronic Program Guide (EPG) providers, it may differ from the actual TV

channels.

You must complete the settings of the network, region, and auto-channel to receive normal

live broadcast service.

The configurable items differ depending upon model.

Viewing Guide

You can view programs and the schedule of each program.

Press the remote control's LIST button, and select the Guide tab on the left side of the

screen.

Click on each area, and you can move to the app.

You can view information on the channel and broadcaster.

You can view information about the program you are currently watching as well as the

focused program information.

Select the button or the title of the desired program. You can view more information on

the program and perform Watch/Record (only available on certain models) or

Reminder/Scheduled Recording (only available on certain models), etc.

Only channels that correspond to the selected genre can be filtered to be displayed.

You will be taken to the program list for the current date and time.

Launch Channel Manager.

You can change the size of the program list to adjust the number of channels displayed on

18

Program information is not displayed for channels with no provided broadcast information.

Viewing Set-Top Box Guide

After connecting the Set-Top Box, you can view programs and the schedule of the Set-

Top Box and use the Magic Remote.

Some models may not be supported.

Viewing Program Information

While watching a live broadcast press the Wheel (OK) button. The Channel Banner

appears.

the screen.

Sets the filter.

You can turn on/off Mini TV.

Move to the Channels.

To see the details, click the Enjoy Live TV Making the Most of Live Menu in User

Guide.

It displays the information about the program you are watching. Select a channel banner to

enter the detailed information pop-up to see the detailed program information or run

additional features related to the banner.

You can view broadcast information about other channels using the / buttons.

You can view broadcast information about the channel you are currently watching using

the / buttons.

Press the button on the remote control to move the banner’s position.

19

Available features may vary depending on the broadcast signal.

Using Who.Where.What?

Provides a variety of information related to the scene you are currently watching.

Information may vary depending on the program.

Some models may not be supported.

Entering Who.Where.What?

Method 1. Press the Wheel (OK) button on your remote control.

Press Who.Where.What? on the channel banner.

Method 2. If the information is recognized while you are watching a program, a

notification will appear automatically. Please click on the displayed notification.

To receive automatic recommendations, you must set General AI Service

The features can be controlled only within the detailed information pop-up.

If the program you are watching includes information such as Closed Caption or Audio

Language, you can set these features.

: You can set Closed Caption.

●

: You can set Audio Language.

Only available with digital broadcasts.

●

: You can set Multi Audio.

Only available with analog broadcasts.

●

20

AI Recommendation Who.Where.What? to On.

Method 3. It can also be used with the speech recognition feature.

Example) Who is this person?/Where is this place?/What is this bag?

Some models may not be supported.

Checking Who.Where.What? Information

A variety of information related to the scene you are watching appears on the screen.

Select the information you want to view the details.

Store the information in Wish List and come back anytime you want.

Only available if General Additional Settings Live Plus is set to On.

Only available for a Live TV or set-top box with universal remote control.

You must connect to the network and agree to the terms of use before you use it.

It is not available if you are watching LG Channels (IP channel) or in a mode that does not

support screen capture.

21

Using TV Scheduler

This function is used to set the time and date for watching a specific program.

Program Scheduling

You can select a show to schedule it for watching.

Applies to digital broadcasting.

Manual Scheduling

You can select the date, time, and channel to watch the channels.

Press the remote control's LIST button, and select the TV Scheduler tab on the left

side of the screen.

01

Select the at the top right.02

You can change the alignment order or apply the filter.

You can set the Delete Mode.

You can set the New Reminder.

Launch Guide.

Press the remote control's LIST button, and select the Guide tab on the left side of

the screen.

01

Select the program you want.

If you want to watch a live broadcast, click the Watch button.

In case of an upcoming program, click the Reminder button.

02

Press the remote control's LIST button, and select the TV Scheduler tab on the left01

22

Some models may not be supported.

Watching Internet Channel

You can watch real-time broadcasts through this service over the Internet.

You can see information on new Internet Channels or manage the channels you like in

LG Channels.

Some models may not be supported.

Some Internet channels may not support this service.

Some content can cause a switch from TV app to a different app.

The TV should be connected to a network with Internet access.

You cannot receive the service if you change the LG Services Country.

Live Playback and recording are not available for internet channels.

Internet Channel services may be stopped or changed without prior notice by the

broadcasting company.

side of the screen.

Select the at the top right.02

Select the at the top right.03

Select CREATE MANUALLY.04

Set the date, time, and channel to watch.05

Press the button on the remote control.01

Select Channels.02

Set LG Channels to On.03

You can watch an Internet Channel in TV.04

While watching an Internet Channel, click the button on the Remote control. You

can start the LG Channels.

05

You can use the ’Interactive Channel’ service that enables users to conveniently

enjoy content related to the current channel without having to switch apps.

You can use the ’Interactive Channel’ by pushing the buttons on your remote control

or clicking your screen according to the instructions that appear on the Internet

channel screen.

06

23

Enjoying LG Content Store

Using LG Content Store

You can download and use apps from various categories such as education,

entertainment, lifestyle, news, and games.

Depending on the model, the provided contents may differ or some features may be limited.

Exercise caution when in used by children. Children may have access to inappropriate

online content through this product. You can block inappropriate online content by

restricting access to some apps.

Configure the settings in General Safety Application Locks.

Installing Apps

You can install various apps on your TV from the LG Content Store.

Press the button on the remote control.01

Launch LG Content Store.02

24

Available categories may vary depending on the country or service status.

If the storage on your TV is insufficient, you can install the apps by connecting an external

memory device.

Some USB storage devices may not be supported or may not work properly.

USB stick containing apps from other TVs may not be used.

You can delete apps you have downloaded in My Apps.

Content Recommendation

You can get content recommendations based on the program you are watching or TV

viewing patterns.

If you are watching the TV using a set-top box, you must complete the setup of the

universal remote control to use the recommendation feature normally. For more

information, see How to Operate TV Using Universal Remote Control in User

Guide.

Press the button on the remote control.01

Launch LG Content Store.02

Select the All Apps category shown at the top of the screen.

The list of available apps in the selected category will be shown.

03

Select an app to set up from the list.04

Read the details of the app and then press Install.05

When the installation is complete, you can run the app immediately.06

Press the button on the remote control.01

Launch .02

25

Some models may not be supported.

You must connect to the network to use the recommendation feature.

The supported services vary depending on countries, so the recommendations may be

provided differently.

The list of the recommendations may be less relevant or irrelevant, depending on the

information of the program you are watching.

Content Search

You can receive recommendations for content based on viewing patterns or search by

yourself for the content you want.

Press the button on the remote control.01

Launch .02

Search for a variety of content and information using the desired search terms.03

Returns to the previous screen.

26

You must connect to the network to use the search feature.

Search results may vary depending on the channel, region, network settings, and whether

you have agreed to the terms and conditions.

Connecting External Devices

Using Home Dashboard

You can select or control a device (mobile, external device, Home IoT Devices, etc.)

connected to the TV.

Press the button on the remote control and select Home Dashboard.

You can also press and hold the button on the remote control.

Provides a list of content for the selected genre.

Enter a search term.

Exit the Search.

You can check and select the smart device connected with the LG ThinQ app.

Please refer to Connecting External Devices Connecting Smart Devices in User

Guide for more information on the action.

Use AirPlay/HomeKit to control your TV and watch content from your iPad or Mac on the

TV screen.

The availability of and access to Contents and Services in LGE Device are subject to

change at any time without prior notice.

27

Available settings vary depending on the model or region.

Connecting Home IoT Devices

You can check and control the status of the connected Home IoT Devices.

If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection

will not be supported.

To register your OCF (Open Connectivity Foundation) Supporting Device or other IoT

devices, select Connect Home IoT Devices and configure settings following instructions.

1) OCF (Open Connectivity Foundation) Supporting Device: Devices certified by an

organization of the Internet of Things standards development

You can play sound from a smart device connected via Bluetooth.

Please refer to Connecting External Devices Playing Sound from a Smart Device

through the TV’s Speakers in User Guide for more information on the action.

You can check and select the external device connected through the external input port or

network.

The currently selected output speaker is displayed, and you can navigate to the output

speaker settings screen.

You can view and select the connected storage device.

You can check and control the device connected via the Home IoT.

Please refer to Connecting External Devices Connecting Home IoT Devices in User

Guide for more information on the action.

You can easily control your device by presetting the desired operations.

Sign In : You can log in/out to and from the LG ThinQ account you created on mobile.

Edit : You can edit the name of the device connected to Inputs or Home IoT Devices or

configure the related settings.

Link to Smart Speaker : You can control your TV by connecting to an external Smart

Speaker.

It refreshes the device list.

Exit the Home Dashboard.

Install LG ThinQ app on your smartphone.01

Log in to your LG ThinQ account, and register your own LG ThinQ device.02

Press the button on the remote control and select Home Dashboard.03

Press the at the top right to select the Sign In.04

Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will

appear.

05

1)

28

If you are controlling the external device from your mobile app, you might not be able to

control the device from your TV. Quit the mobile app to control it from your TV.

Available settings vary depending on the model or region.

Only some of the OCF (Open Connectivity Foundation) Supporting Device that is OCF v1.3

certified can be connected.

IoT devices that can be connected to a TV are subject to change without notice.

Connectable LG ThinQ devices and available functions may differ between mobile and TV.

When resetting the TV, it also requires resetting the OCF (Open Connectivity Foundation)

Supporting Device connected to the set.

Connecting Smart Devices

You can use a variety of features by connecting the TV to a smart device.

You can easily control your device by presetting the desired operations.

You can log in/out to and from the LG ThinQ account you created on mobile.

Edit List : You can rename, Show/Hide or change the order of the devices connected to

Home IoT Devices.

Notification : If you turn it On, you can receive notifications about the status of the Home

IoT Devices.

Delete : You can delete the connected device. You can only delete certain devices from

the TV.

You can control your TV by connecting to an external Smart Speaker.

You can check the connection guide for each type of Home IoT Devices. You can

connect and display the devices registered to your LG ThinQ account, your OCF (Open

Connectivity Foundation) Supporting Device, and other IoT devices.

Once the device is connected, the card will be changed to a smaller size and appear at the

bottom of the device connection list.

29

Connecting Your Smart Device to a TV Using the LG ThinQ App

If you register LG ThinQ in the app of the Smart Speaker you want to use, you can also use

it with a voice command through Smart Speaker.

Controlling Your TV with the LG ThinQ App

You can tap the buttons on your smart device’s screen to control the TV.

Download the LG ThinQ app from the app store of your smart device.

You can download the app easily by scanning the QR code.

Android

iOS

01

Connect your TV and smart device to the same Wi-Fi network.

You can check the Wi-Fi network of TV at Connection Network

Connection Settings Wi-Fi Connection.

02

Run the LG ThinQ app installed on your smart device.03

Follow the instructions from LG ThinQ app to connect your smart device to the TV.

When your account information of LG ThinQ is linked to the TV, you can manage

the IoT devices linked to your account using Home Dashboard of the TV.

04

30

Some controls may be limited in external input mode.

The app’s screen and functionality are subject to change without prior notice.

Available features may differ depending on your country and OS.

To See the Mobile Device’s Screen on the TV

When you connect Screen Share for the first time, a popup will appear which allows you to

select Decline, Accept or Block.

When watching a broadcast, you can control the channel, volume, etc. or select the

external input with voice commands instead of using the remote control.

You can use the same functions as the Magic Remote’s pointer and arrow keys.

Enable Screen Share mode on the mobile device.01

Your TV will be displayed in the list of available devices.02

Select your TV and request connection.03

Select Accept in the connection request popup window.04

After the connection is established, the TV will display the screen of the connected

device.

05

Decline : Do not connect the device. If you try to connect again, the popup will appear.

●

Accept : You can connect the device. No connection popup will appear from the second

time.

●

31

For a reliable connection always keep the connected device to your TV updated to the

latest OS version.

A non-LGE device might not connect even when it is detected.

Connect the device to a 5 GHz router because the performance may be affected by your

wireless environment.

The response rate may vary depending upon the user’s environment.

It differs among devices. When trying to connect to a device, refer to the device's User's

Guide for more information.

If the connection fails repeatedly, turn off the TV and the device you are trying to connect.

Then turn them back on and try again.

Connecting USB

Connect a USB storage device (USB HDD, USB stick) to the USB port on the TV to

enjoy the content files stored on the USB storage device on your TV.

Tips for Using a USB Storage Device

A USB storage device that has a built-in automatic recognition program or uses its own

driver might not be recognizable.

Some USB storage devices may not be supported or may not work properly.

If you use a USB extension cable, the USB storage device may not be recognized or may

not work properly.

Please use only USB storage devices formatted with the FAT32 or NTFS file system

provided by Windows OS.

It is recommended that you use an external USB HDD with a rated voltage of 5V or less

and a rated current of 500 mA or less. If you use a device requiring a higher voltage/current

than the rated voltage/current, it may not operate properly due to lack of current.

It is recommended that you use a USB hub or USB storage device with a power supply.

We recommend using a storage device with a capacity of 32 GB for the USB memory and

2 TB or less for the USB hard disk.

If a USB HDD with power-saving function does not work turn the hard drive off and on again

to make it work properly. For more information about the USB HDD, see the Owner’s

manual.

Block : Do not connect the device. Even if you try to connect again, the popup will not

appear and the connection will not work.

To cancel Block, go to Connection Mobile Connection Management

Screen Share.

●

32

Data on a USB storage device may be damaged. It is recommended that you back up any

important files. Users are responsible for data management. The manufacturer bears no

responsibility.

Press the button on the remote control. To remove the USB storage device, press the

Eject button, which appears at the top when you focus on the USB storage device you

want to remove. If you disconnect the USB storage device without selecting Eject, an error

may occur in your TV or storage device.

When you connect a USB storage device of a file system not supported by the TV to the

USB IN port, the format message appears. To use the connected USB storage device, you

should format the device first.

After format, all the data of USB storage device will be deleted and formatted as NTFS or

FAT32 file system.

Press and hold the button on your remote control. Select the connected USB from

Home Dashboard Storage and select the Format button to format the USB storage

device.

When connecting a USB storage device, a random file/folder can be created to provide

Smart TV services such as the saving and retrieving of thumbnail images.

Viewing Photos and Videos

You can view photos and videos using the Photo & Video app.

Press the button on the remote control.01

Run the Photo & Video app.02

Select your desired storage device.03

Select and view your desired photo or video.04

Select your desired type of content and viewing method.

Select and delete the desired content.

33

Certain content may not be displayed on the list if the number of all content exceeds

40,000.

Using Photo Player

Selecting a photo in the Photo & Video app runs the photo player. You can view your

saved photos.

You cannot delete files that are shared from other devices.

Select the content you want to play. You can only select the same type of content as you

first selected.

Launch Search.

Returns to the entire content list.

You can play background music by running the music player.

You can zoom the photos in/out.

Starts the slide show.

Rotates photos.

360-degree photos can be viewed in 360 degrees.

Using the 360° VR Play on a normal photo may distort the image.

Some models may not be supported.

You can set the size of a photo or change the speed and effect of a slide show.

Some models may not be supported.

34

Supported Photo Files

File Format Format Resolution

jpeg, jpg, jpe JPEG Minimum : 64 × 64

Maximum

Normal Type : 15360 (W) × 8640 (H)

Progressive Type : 1920 (W) × 1440 (H)

png PNG Minimum : 64 × 64

Maximum : 5760 (W) × 5760 (H)

bmp BMP Minimum : 64 × 64

Maximum : 1920 (W) × 1080 (H)

Using Video Player

Selecting a video in the Photo & Video app runs the video player. You can view your

saved videos.

Returns to the entire content list.

You can select other content by displaying the playlist while watching a video.

You can control basic video playback functions.

Rotates videos.

35

Setting Additional Options

Supported Video Files

Maximum Data Transfer Rate

Some models may not be supported.

360-degree videos can be viewed in 360 degrees.

Using the 360° VR Play on a normal video may distort the image.

Some models may not be supported.

You can do the settings related to play on repeat of the video.

You can set additional options.

You can change subtitle settings.

You can set audio tracks.

You can set continue watching to resume playing from the last viewed scene.

Returns to the basic operation screen.

Full HD video

H.264 1920 × 1080@60P BP/MP/HP@L4.2 Maximum 40Mbps

HEVC 1920 × 1080@60P Main/Main10@L4.1 Maximum 40Mbps

●

ULTRA HD video (ULTRA HD models only)

H.264 3840 × 2160@30P BP/MP/HP@L5.1 Maximum 50Mbps

HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 60Mbps

●

HFR video (HFR support models only)

●

36

Supported External Subtitles

smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb (PowerDivX),

dcs (DLP Cinema)

Supported Embedded Subtitles Format

Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT

MP4 : Timed Text

Supported Video Codecs

Extension Codec

asf

wmv

Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and

Main Profiles

Audio WMA Standard (except for WMA v1/WMA Speech)

avi Video Xvid (GMC is not supported), H.264/AVC, Motion Jpeg, MPEG-4

Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital,

LPCM, ADPCM

mp4

m4v

mov

Video H.264/AVC, MPEG-4, HEVC, AV1

Audio Dolby Digital, Dolby Digital Plus, AAC, MPEG-1 Layer III (MP3),

Dolby AC-4, MPEG-H 3D Audio

HEVC 3840 × 2160@120P Main/Main10@L5.2 Maximum 60Mbps

Dolby Vision video (Dolby Vision support models only)

HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 50Mbps

●

8K video (8K models only)

VP9 7680 × 4320@60P Maximum 50Mbps (Some models may not be supported.)

AV1 7680 × 4320@60P

HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps

●

37

3gp

3g2

Video H.264/AVC, MPEG-4

Audio AAC, AMR-NB, AMR-WB

mkv Video MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, AV1

Audio Dolby Digital, Dolby Digital Plus, AAC, PCM, MPEG-1 Layer I, II,

MPEG-1 Layer III (MP3)

ts

trp

tp

mts

Video H.264/AVC, MPEG-2, HEVC

Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby

Digital Plus, AAC, PCM, Dolby AC-4

mpg

mpeg

dat

Video MPEG-1, MPEG-2

Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3)

vob Video MPEG-1, MPEG-2

Audio Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM

Dolby AC-4 , MPEG-H 3D Audio : Some models may not be supported.

Cautions for Video Playback

Some user-created subtitles may not work properly.

A video file and its subtitle file must be in the same folder. For subtitles to be displayed

properly, make sure that the video file and the subtitle file have the same name.

Subtitles on a Network Attached Storage (NAS) device may not be supported depending

on the manufacturer and model.

Streams that include Global Motion Compensation (GMC) and Quarterpel Motion

Estimation (Qpel) are not supported.

ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160

Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG

Electronics may not be played.

38

Some codecs can be supported after a software upgrade.

Extension Codec

mkv/mp4/ts Video H.264/AVC, HEVC

Audio Dolby Digital, Dolby Digital Plus, AAC

Only Window Media Audio V7 and later are supported.

The AAC main profile is not supported.

Video files created by some encoders may not be played.

Video files in a different format than specified may not be played properly.

Video files stored on a USB storage device that does not support High Speed may not be

played properly.

Playing Music

You can listen to music by using the Music app.

Press the button on the remote control.01

Run the Music app.02

Select your desired storage device.

You can select your desired songs from all of your storage devices and add them to

My Playlist.

03

Select your desired music content and enjoy it.04

Select the desired type of content list.

Select and delete the desired content.

39

Using the Music Player

You can play music conveniently by selecting the music files saved in the Music app or

by selecting the music player icon during content playback in apps such as Photo &

Video.

Reopen your music player by pressing the VOLUME key on your remote control.

You cannot delete files that are shared from other devices.

Select content and add it to My Playlist.

Open the music player.

Launch Search.

You can play music from the selected storage device.

You can set repeat playback and random playback.

The configurable items differ depending upon model.

: You can turn the screen off while listening to music or display the music player in full-

screen mode.

: You can listen to music with the screen turned off.

You can change the position of the music player.

You can minimize the music player.

This feature closes the music player.

Lyrics are available for music files that provide them.

In some music files, you can choose a lyric section and move the playback position.

The lyrics feature is only supported on some devices.

The lyrics may not be displayed in sync depending on the lyrics data in the music file.

40

You may not be able to use the music player for some features.

Audio Format

File Format Item Info

mp3 Bit rate 32 kbps ~ 320 kbps

Sample freq. 16 kHz ~ 48 kHz

Support MPEG-1, MPEG-2

Channels mono, stereo

wav Bit rate -

Sample freq. 8 kHz ~ 96 kHz

Support PCM

Channels mono, stereo

ogg Bit rate 64 kbps ~ 320 kbps

Sample freq. 8 kHz ~ 48 kHz

Support Vorbis

Channels mono, stereo

wma Bit rate 128 kbps ~ 320 kbps

Sample freq. 8 kHz ~ 48 kHz

41

Support WMA

Channels up to 6 ch

flac Bit rate -

Sample freq. 8 kHz ~ 96 kHz

Support FLAC

Channels mono, stereo

The number of supported channels may vary depending upon the sample frequency.

Watch content saved in your PC on the TV

You can enjoy videos/music/photos stored on your PC on the TV when these devices

are connected to the same network.

Browse the content on your PC to watch on TV (Windows 10)

Even when multiple TVs or devices are connected, the selected file is played through only

one device. The playback rate may vary depending on the network connection.

To play on other operating systems or devices, refer to the manual of the operating

system/device.

Browse and watch the content stored on the PC using the TV

(Windows 10)

Connect your TV and PC to the same network.01

Right-click the file you want to play and select “Cast to Device”.02

Select the name of the TV you want to watch from the displayed list, and playback

will start on that TV.

03

Connect your TV and PC to the same network.01

Open the “Start” menu on your PC screen, search for “media streaming options” and02

42

To play on other operating systems or devices, refer to the manual of the operating

system/device.

Matters That Require Special Attention during Content Share

Check your network settings if the Content Share option does not work properly.

May not work properly on a wireless network. It is recommended that you connect to a

wired network.

May not work properly depending on the network environment.

If multiple TVs are connected to one device, the content may not be played properly

depending upon server performance.

To watch a 1080p video through the content sharing function, a router using the 5 GHz

frequency is required. If you use the existing 2.4 GHz router, the video may be laggy or not

play properly.

The Content Share function may not be supported for a router that does not support multi-

cast. For more information, refer to the user guide that came with your router or contact the

manufacturer.

Captions are only supported on some connected devices.

We recommend using the SmartShare PC software when viewing video subtitles.

When a new subtitle file is added, disable the shared folder and then enable it again.

The DRM files in the connected device will not play.

Even for the file format supported by the TV, the supported file format may differ depending

on the connected device environment.

If there are too many folders or files in a folder, it may not work properly.

The information on the file imported from the connected device may not be displayed

correctly.

Depending upon the encoding, some streams may not play in Content Sharing mode.

To See the PC Screen on the TV

Connect Wireless

then select the result that appears.

Select the “Turn on media streaming” button in the window that opens.03

Allow all of the “media streaming options”.04

Select “OK” to save the settings.05

Select the connected PC in the Home Dashboard app on the TV, and then select

and play the file you want.

06

43

For a reliable connection always keep the connected device to your TV updated to the

latest OS version.

It is recommended that you use this function at close range.

Start Screen Share faster by having your mobile device or PC connected to the same

network as the TV.

Though it can be connected without a wireless router, connecting your device to a 5 GHz

router is recommended because the performance can be affected by the surrounding

wireless environment.

The response rate may vary depending upon the user’s environment.

It’s different from Windows version. For more information on the device you want to connect

to, refer to its user guide.

If the connection fails repeatedly, turn off the TV and the device you are trying to connect.

Then turn them back on and try again.

Connect wired

Connect the PC to your TV using an HDMI cable.

Making the Most of Smart TV

Using the Web Browser

You can enter the website when you input the web address on the URL bar.

If you input the search word, it will find the information about search word base on the

search engine.

Enable Screen Share mode on the PC. Your TV will be displayed in the list of

available devices.

01

Select your TV and request connection.02

After the connection is established, the TV will display the screen of the connected

device.

03

Press the button on the remote control.01

Run the Web Browser application.02

44

The Web Browser app on your TV is a browser for TV, so it may work differently than the

browser for your PC.

You can refresh the web page you are viewing.

You can type in a web address to navigate to a specific website or enter a search term

directly.

You can view the tabs that are currently open.

You can block ads within the web page you are viewing.

However, this button is only displayed if Settings Use Block Ads feature is set to

On.

Split the screen to display the TV screen. You can browse web pages while watching TV.

You can zoom in or out on the screen while browsing the website.

Add to bookmarks : You can add the website you are currently viewing to your Favorites.

History : You can view and delete the website visit history.

Bookmarks : You can view and delete the list of websites you have added to your

Favorites.

Settings : You can change the web browser settings.

Exit the Web Browser.

The new tab screen shows a list of Recommended Sites and Most Visited Sites.

If you do not want Recommended Sites to be displayed, set Settings Show

Recommended Sites to Off.

Recommended Sites may vary by country and is only available in certain countries.

Some contents may not be played properly.

●

Flash Plug-in is not supported, and only HTML5 media is supported.

●

Plug-in installation is not supported.

●

Media in formats other than JPEG/PNG/GIF may not be played.

●

Apps may be forced to shut down if the TV runs out of memory.

●

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The website can be accessed through the TV's Web Browser app, so care needs to be

taken about children's access to harmful online contents.

You can lock the Web Browser app to prevent access to harmful online contents.

Configure the settings in General Safety Application Locks.

If you experience problems while using Web Browser, refer to Troubleshooting in User

Guide.

Changing Web Browser Settings

Select Settings at the top of the Web Browser app.

On Startup

When starting the Web Browser app, you can set the app to operate in one of Open

the New Tab page/Continue where I left off/Home page: custom websites.

Search Engines

You can select a search engine to search for when entering a keyword in the address

bar.

Search engine settings may be subject to change without notice based on the supplier’s

circumstances.

Show Recommended Sites

You can set whether or not to display a list of Recommended Sites on the new tab

screen.

Always Show Address Bar

When set to On, the address bar and menu bar area at the top will always be

displayed.

Automatic Web Browser Issue Report

When set to On, if a failure occurs due to insufficient memory (operation delay or

malfunction, media playback failure, page loading failure, abnormal shutdown, etc.),

The fonts provided on the TV are used. Depending on the content, characters may look

different from PC or mobile browsers.

●

File and font downloads are not supported.

●

Caution is required because malicious or phishing sites are not automatically blocked.

●

Some functions of Web Browser may not be supported temporarily due to external

factors.

●

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the information is automatically sent to the LG Electronics (Korea) Web Browser

development team. The submitted information will only be used to improve the Web

Browser performance.

Use Block Ads

When set to On, a button will appear in the menu bar area at the top of Web Browser

to turn the Use Block Ads feature on and off. Turning on the Use Block Ads feature

speeds up page loading by blocking ads included in the website.

Site Filtering

You can register websites to block or allow.

Approved Sites : You can configure the settings to open the previously registered

web pages only.

Blocked Sites : You can configure the settings to block specific websites.

To use the Site Filtering function, you should enter the TV password.

The initial password is set as “0000”.

Pop-up Blocker

Blocks pop-ups that are automatically displayed by web pages.

Private Browsing

If set to On, a history of website visits will not be stored.

Do Not Track

You can request to not leave a history of your visit on the website. The operation may

vary depending on the policy of the website.

Adaptive Streaming using JavaScript

The media streaming technology using JavaScript allows you to view video with

optimized resolution.

If this is set to Off, the resolution of the videos played in Web Browser is limited to

720p.

Cookies Settings

Enables the website to store and use cookie data.

Clear Browsing Data

Clear Cookies : Deletes cookie data. When deleted, you are logged out of most sites.

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Clear All Browsing Data : Deletes all browsing history, including cookies.

Using the Live Plus Function

Live Plus provides an enhanced viewing experience related to the content you're

watching including looking at additional information, participating in events, interacting

with advertisements, etc.

Some models may not be supported.

You can use the Live Plus function only with LG remote controls.

This service is only provided for select content with contracted partners.

Using Sports Alert

The match schedule or status may differ from actual ones depending on the circumstances

of the data provider.

Real-time alarm may not be available when using certain apps.

This feature is available only when the network is connected.

Some models may not be supported.

Settings

To Use Setting Function Quickly

Displays a set of light-weight controls quickly and simply such as Picture Mode, Sound

Press the button on the remote control.01

Select General Additional Settings.02

Set Live Plus to On.03

Press the button on the remote control.01

Run the Sports Alert app.02

Select Add My Team to add desired sports team to My Team.

You can check the match schedule of the registered team or set an alarm.

03

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Out, Sleep Timer and so on.

Press the button on the remote control.

After entering each item, press and hold the Wheel (OK) button on the remote control to

go to the corresponding menu.

Picture

Selecting Picture Mode

Picture Picture Mode Settings Picture Mode

Select the picture mode that is best suited to your viewing environment, preferences or

video type.

Select a picture mode. By adjusting and setting each item in more detail based on the

mode, your video is better optimized for its characteristics.

The configurable items differ depending upon model.

You can set the Picture Mode.

You can set the Sound Mode.

You can choose the Sound Out.

You can set the Sleep Timer.

Move to the Connection screen.

You can set more options.

You can add/delete the quick setting items or change their order.

49

When You Use Normal Signals

Vivid

Sharpens the image by increasing the contrast, brightness and sharpness.

Standard

Displays the picture with normal contrast, brightness and sharpness levels.

APS

APS (Auto Power Saving) mode reduces power consumption by using dimming

control.

Cinema

Suitable picture for movies.

Sports / Soccer

Suitable picture for sports games. Sharpens the image of rapid movements such as

kicking or throwing a ball.

The name of the sport may differ depending on region.

Game

Suitable picture for gameplay.

HDR Effect

This feature lets you enjoy a more dynamic, clearer image by correcting the light and

dark areas of the display.

This feature provides a realistic image, even when the source image’s gradation level

is high.

If you set Picture Mode to HDR Effect, you will not be able to use some of Picture

Mode Settings.

FILMMAKER MODE

Provides optimized Cinema Picture quality certified by UHD Alliance, the standard

setting body for UHD-related technologies.

To auto-switch to FILMMAKER MODE when a signal that can be operated with this

mode is entered, set FILMMAKER MODE Auto Change to On.

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Expert (Bright Room) / Expert (Dark Room)

This mode is suitable for movies, etc. viewed in a dark environment.

Expert (Dark Room) has lower color temperature than Expert (Bright Room).

Select a mode that is suitable for the movie you are watching.

ISFccc : Imaging Science Foundation Certified Calibration Control

When You Use the HDR/Dolby Vision Signals

Vivid

Sharpens the image by increasing the contrast, brightness and sharpness.

Standard

In a normal viewing environment, it opens a screen that can properly show the

expressiveness and brightness of HDR.

Cinema Home

The screen appears brighter and clearer than that of the Cinema screen.

Cinema

Suitable picture for HDR video signal.

Game

Suitable picture for gameplay.

FILMMAKER MODE

Provides optimized Cinema Picture quality certified by UHD Alliance, the standard

setting body for UHD-related technologies.

To auto-switch to FILMMAKER MODE when a signal that can be operated with this

mode is entered, set FILMMAKER MODE Auto Change to On.

If an HDR/Dolby Vision video signal is input to the models that do not support the

HDR/Dolby Vision technology, normal signal picture mode options will be made available.

Depending upon the input signal, the available picture modes may be different.

When watching online service content, the Picture Mode may be changed to match the

content being shown.

Expert is an option that allows a picture quality expert to fine-tune the quality of the

standard picture. Thus, it may not be effective for a normal picture.

Picture Mode changes may modify Energy Saving and Motion Eye Care settings and it

51

can affect energy consumption. You can adjust their settings manually in the Energy

Saving and Picture Options menu.

Fine-Tuning Picture Mode

Picture Picture Mode Settings

This feature allows you to adjust the selected picture mode in detail.

Backlight

Controls the level of screen brightness by adjusting the backlight. The closer to 100

the brighter.

Decrease the Backlight to reduce energy consumption.

Depending on the Energy Saving (Auto/Maximum), you may not be able to adjust the

Backlight.

In this case, navigate to Picture Energy Saving and set to Off or

Minimum.

Depending on your TV model, you might not have the Backlight setting.

OLED LIGHT

Adjusts the display brightness by varying the brightness of the OLED panel.

Depending on your TV model, it might not have the OLED LIGHT setting.

Contrast

Adjusts the contrast of the bright and dark areas of the picture. The closer to 100, the

higher the contrast will be.

Brightness

Adjusts the overall screen brightness. The closer to 100, the brighter the screen will

become.

You may use the Brightness settings specifically to set the dark part of the image.

Sharpness

Adjusts the sharpness of the image. The closer to 50, the sharper and clearer the

image will be.

Color

Tones down or up the colors displayed on the screen. The closer to 100 the deeper

52

the color.

Tint

Adjusts the color balance between red and green displayed on the screen. The closer

to Red 50, the redder the color will be. The closer to Green 50, the greener the color

will be.

Color Temperature

Adjusts the color tone of the entire image. As you lower the level, you get a warmer

tone, and as you raise it, you get a cooler tone.

The settings you specify only applies to the currently selected input mode.

To apply your current picture settings to all input modes, select Apply to All Inputs.

Depending upon the input signal or the selected picture mode, the available options may

differ.

The configurable items differ depending upon model.

Resetting Picture Mode

Picture Picture Mode Settings Reset

If you want to reset the image settings to the factory defaults after configuring the image

settings, select reset for each image mode.

Setting the Advanced Control Options

Picture Picture Mode Settings Advanced Controls

Dynamic Contrast

Corrects the difference between the bright and dark areas of the screen for optimal

results depending on the brightness of the picture.

Dynamic Tone Mapping

Suitable contrast settings based on image brightness of the HDR content.

Dynamic Color

To make the image more colorful and lively adjust the Color and saturation of the

picture.

Color Gamut

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Selects the range of Colors to display. Set color gamut to Auto according to the

signal, or display more vivid and richer color in the order of Extended and Wide.

Super Resolution

Adjusts the resolution to make dim and blurred images clearer.

Gamma

Adjusts the medium brightness of the picture.

Select Low for a bright picture, select High1 or High2 for a dark picture or select

Medium for medium brightness.

Live Theater or Expert (Bright Room)/Expert (Dark Room) can be selected from

1.9/2.2/2.4/BT.1886.

High2/BT.1886 expresses the gradation in ITU-R BT.1886, which is an international

standard.

White Balance

The function to adjust each color to be reproduced more accurately based on white

allows you to adjust the overall color tone of the screen to your preference.

Color Temperature

Select Warm1/Warm2/Warm3 for warm colors, select Cool for cold colors or select

Medium for medium colors.

Method

This method is used for fine-tuning the color temperature setting. You can control

the color temperature at two points of the bright part and dark part of the video if you

select 2 Points, at each point of 10 levels if you select 10 Points IRE, and at each

point of 22 levels of the video if you select 22 Points IRE.

Point

Select screen brightness for color temperature adjustment.

If Method is set to 2 Points; use Low to select shadows and High to select

highlights.

If Method is set to 10 Points IRE; you can select brightness using numbers

indicating 10 levels.

When the Method is set to 22 Points IRE, you can select the brightness with the

22 levels of brightness.

IRE

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Select screen brightness for color temperature adjustment.

If Method is set to 10 Points IRE; you can select brightness using numbers

indicating 10 levels.

When the Method is set to 22 Points IRE, you can select the brightness with the

22 levels of brightness.

Luminance

You can adjust the selected brightness by points.

You can do these settings only when the Picture Mode is the Live Theater, Expert

(Bright Room) or the Expert (Dark Room) and when the Method is set to 10 Points

IRE or 22 Points IRE.

Red / Green / Blue

Adjust the color temperature of the selected point.

Adjust the intensity of Red/Green/Blue in the range of -50 to 50.

You can adjust respective values for the brightness selected in Point.

Color Management System

This is used when experts control it by using a test pattern. You can control it by

selecting areas of six colors (Red/Green/Blue/Cyan/Magenta/Yellow).

For normal images, adjustments may not result in noticeable Color changes.

Color

From Red/Green/Blue/Cyan/Magenta/Yellow, select a tone to adjust.

Saturation / Tint / Luminance

Adjust the chroma/tint/luminance of the tone in the range of -30 to +30.

Peak Brightness

Adjust peak brightness for the brightest luminance.

Depending upon the input signal or the selected picture mode, the available options may

differ.

The configurable items differ depending upon model.

Setting Picture Options

Picture Picture Mode Settings Picture Options

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Noise Reduction

Removes small dots that stand out so as to make the image clean.

MPEG Noise Reduction

Reduces the noise produced during the creation of digital video signals.

Smooth Gradation

It reduces the phenomenon that the outline of the image is rugged and in a staircase

pattern and displays a smoother screen.

Black Level

Adjusts the brightness of the dark parts of images.

Select High for a bright screen or select Low for a dark screen.

This feature can be used while watching content through an external input.

Real Cinema

Optimize display for movies.

Motion Eye Care

Automatically adjusts brightness and reduces image blur based on image data which

reduces eyestrain.

Turning this option Off may increase energy consumption.

LED Local Dimming

Maximizes the contrast ratio by making the bright areas of the screen brighter and the

dark areas of the screen darker.

Turning this option Off may increase energy consumption.

TruMotion

Suitable the image quality of fast-moving pictures.

Off : Disables the LED Local Dimming function.

●

Low / Medium / High : Changes the contrast ratio.

●

Off : Turns off the TruMotion.

●

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The advanced settings can be changed only in User mode.

Depending upon the input signal or the selected picture mode, the available options may

differ.

The configurable items differ depending upon model.

Setting the Screen Size

Picture Aspect Ratio Settings Aspect Ratio

You can change the screen size according to the type of content you are watching.

16:9

Displays an aspect ratio of 16:9.

Original

Changes the aspect ratio to 4:3 or 16:9 depending upon the input video signal.

4:3

Displays an aspect ratio of 4:3.

Vertical Zoom

You can adjust the vertical dimension of the screen and align the screen vertically by

using Adjust Zoom Ratio and Adjust Screen Position.

4-Way Zoom

You can adjust the horizontal/vertical/diagonal dimensions of the screen and align the

screen horizontally/vertically by using Adjust Zoom Ratio and Adjust Screen

Position.

Cinema Clear : Adjusts the shaking of the motion on the screen to make it feel like you

are in a movie theater.

●

Natural : Sets images with a lot of motions to look natural and clear.

●

Smooth : Softens fast-moving pictures.

●

User : Sets TruMotion manually.

●

De-Judder : Adjusts juddering on the screen.

○

De-Blur : Reduces the blurring effects of motion.

○

OLED Motion / Motion Pro : Make fast-moving pictures clearer using the light

control.

○

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The configurable items differ depending upon model.

The picture may get distorted while zooming in or out.

Selecting a different screen size from the original size may cause the image to look

different.

Depending on the combination of picture format and screen size, the edges may be hidden

or shown in black, or both sides of the picture may flicker. Also, when selecting an item

shown on the broadcast screen, the outline may not be aligned correctly.

Depending upon the input signal, the available screen sizes may be different.

View Screen with Just Scan

Picture Aspect Ratio Settings Just Scan

If you turn this feature On, you can view the content in the aspect ratio that is in the

broadcast signal or content source. If the edge of the screen is not clean please turn it

Off.

If set to Auto, the feature switches between On or Off status depending on the

information contained in the video signal.

The items that can be selected may vary depending on the current input.

To Use Energy Saving Feature

Picture Energy Saving

Reduces power consumption by adjusting peak screen brightness.

Auto

TV sensor detects the ambient lighting and automatically adjusts the screen

brightness.

Some models may not be supported.

Off

Turns off the Energy Saving mode.

Minimum / Medium / Maximum

Applies the pre-set Energy Saving mode.

Screen Off

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Screen is turned off and only sound is played.

Press any button except the power and the volume buttons to turn the screen back on.

If you use Energy Saving function, brightness of your TV will be affected.

To Use Eye Comfort Mode Feature

Picture Additional Settings Eye Comfort Mode

The color temperature will be adjusted to reduce eye fatigue.

On

The color temperature of your TV screen is adjusted.

Off

Turns off the Eye Comfort Mode.

Some models may not be supported.

HDMI ULTRA HD Deep Color

Picture Additional Settings HDMI ULTRA HD Deep Color

If you connect a device that supports HDMI ULTRA HD Deep Color, you can enjoy a

clearer image. After connecting the playback device, set HDMI ULTRA HD Deep Color

to On.

If the connected device does not support this function, it may not work properly.

In that case, change the TV’s HDMI ULTRA HD Deep Color setting to Off.

Supported Display Resolution

4K @ 50/60 Hz Support Format

Resolution Frame rate (Hz) Color Depth/Chroma Sampling

8 bit 10 bit 12 bit

3840 × 2160p

4096 × 2160p

50

59.94

60

YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:0

On : Supports 4K@60 Hz (4:4:4, 4:2:2, and 4:2:0)

●

Off : Supports 4K@60 Hz (4:2:0)

●

1) 1)

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YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:2:2

YCbCr 4:4:4 - -

RGB 4:4:4 - -

1) Supported when HDMI ULTRA HD Deep Color is set to On.

You can only change the settings of the HDMI IN you are watching at the time.

You can specify a different setting for each HDMI port.

Using Instant Game Response

Picture Additional Settings Instant Game Response

Set the HDMI port connected to the device to be On to enjoy games with the optimal

video for the game.

If the connected device does not support this function, it may not work properly.

Set the HDMI ULTRA HD Deep Color feature to On for the HDMI terminal connected to

the gaming device to enable Instant Game Response.

It works only when the Sound Sound Out is Internal TV Speaker/Audio Out

(Line Out)/Wired Headphones/Wired Headphones + Internal TV Speaker. (The

configurable items differ depending upon model.)

When the Instant Game Response is launched, the video may blink temporarily.

If you turn this feature On, you cannot change some video settings items.

Using AMD FreeSync Premium

Picture Additional Settings AMD FreeSync Premium

This reduces screen cracking and video lagging during game play.

To use the AMD FreeSync Premium feature, the HDMI ULTRA HD Deep Color of the

corresponding terminal must be set to On or 4K/8K.

When operating AMD FreeSync Premium, minor brightness change may occur

depending on the frequency of the external device.

Some models may not be supported.

FILMMAKER MODE Auto Change

1) 1) 1)

1)

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Picture Additional Settings FILMMAKER MODE Auto Change

If set to On, Picture Mode will automatically be changed to FILMMAKER MODE when

a signal that can be operated with FILMMAKER MODE is entered.

Sound

Sound Mode Settings

Sound Sound Mode Settings

Sound Mode

You can select the most suitable sound mode for each genre.

Balance

You can adjust the volume of the left and right speakers.

Virtual Surround Plus / Virtual Stadium Surround Plus / ULTRA Surround /

ULTRA Stadium Surround / OLED Surround

Enjoy an immersive soundscape with the virtual multi-channel surround sound effect.

This option can be enabled if Sound Mode is set to Standard.

Equalizer

You can set the desired sound by adjusting the equalizer directly.

(100 Hz/300 Hz/1 kHz/3 kHz/10 kHz)

This option can be enabled if Sound Mode is set to Standard.

AI Sound / AI Sound Pro : Automatically optimize sound based on content type.

●

Standard : Optimizes the sound for all types of content.

●

Cinema : Optimizes the sound for cinemas.

●

Clear Voice ⅢⅢ / Clear Voice ⅣⅣ : Boosts voice clarity.

●

Sports / Soccer : Optimizes the sound for sports games.

●

Music : Optimizes the sound for music.

●

Game : Optimizes the sound for gameplay.

●

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Reset

You can reset the sound effect settings.

This option can be enabled if Sound Mode is set to Standard.

This setting is only available for Internal TV Speaker.

The configurable items differ depending upon model.

Setting Sound Out

Sound Sound Out

When Instant Game Response is set to On, audio delays may occur if you set Sound Out

to WiSA Speakers/Optical/HDMI ARC.

Switch to Internal TV Speaker or change Sound Additional Settings

HDMI Input Audio Format to PCM.

Internal TV Speaker

Audio is played through the TV’s internal speakers.

Bluetooth

Wirelessly connect a Bluetooth audio device to enjoy TV sound more conveniently.

Refer to the user manual of the Bluetooth audio device for details on how to connect and

use the device.

If the device fails to connect, check the power of the device to connect to and check if the

audio device is working properly.

Depending on the type of the Bluetooth device, the device may not connect correctly or an

abnormal behavior may occur such as unsynchronized video and audio.

( The mobile-only headsets may not work. )

Sound may stutter or sound quality may be reduced if:

Press to view the connected devices or any devices that can be connected and

connect to any one of them.

●

LG Sound Sync devices will automatically try to connect to the recently used devices

when you turn the TV on.

●

We recommend that you connect an LG audio device that supports LG Sound Sync,

using LG TV mode or LG Sound Sync mode on the device.

●

the Bluetooth device is too far from the TV;

●

there are obstacles between the Bluetooth device and the TV; or

●

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If the Picture Mode is set to Game and Sound Out is set to Bluetooth, the Picture Mode

changes to Standard.

If you continue to experience problems, we recommend using a wired connection. ( Optical

digital, HDMI (ARC) port )

WiSA Speakers

You can wirelessly connect the TV to the WiSA Speakers to enjoy high-quality sound.

Select to adjust detailed settings for WiSA Speakers.

Some models may not be supported.

To use the WiSA speakers, you need to connect the exclusive dongle.

Connection issues between the WiSA Dongle and WiSA Speaker may occur in

environments with wireless interference. In this case, contact the speaker manufacturer.

For more information on the purchase of WiSA authorized products, check on

www.wisaassociation.org.

Mobile Device

If you install the LG ThinQ app on a smart device and connect it to your TV, you can use

the device as a speaker for the TV.

Optical

You can connect an audio device that supports Optical to the optical digital audio output

port to enjoy your TV’s sound in richer quality and greater convenience.

Only available for models with an optical digital port.

For some devices, you can adjust the volume using the TV remote control.

HDMI ARC

Sound from the TV can be output through an external audio device connected via a

HDMI (ARC) port.

Select HDMI ARC to automatically turn on SIMPLINK. Once SIMPLINK is turned off, the

output speaker settings automatically revert to the default settings for uninterrupted audio

output.

Audio Out (Line Out) / Wired Headphones

Select Wired Headphones or Audio Out (Line Out) to optimise audio output according

used together with radio equipment such as a microwave oven or wireless LAN.

●

63

to the device connected.

Some models may not be supported.

If you connect the wired headphones while the TV is powered on, it automatically detects

the wired headphones and redirects audio through them.

Playing Audio through the TV’s Internal Speakers and External Audio

Device Simultaneously

Audio can be played through multiple devices simultaneously.

Bluetooth Surround Sound + Internal TV Speaker

Using the TV's built-in speaker and Bluetooth speaker for simultaneous sound output

provides you with realistic surround effects when watching a movie or drama.

You can connect up to two Bluetooth devices of the same model to set the left/right

surround sound.

When you set Sound Out as Bluetooth Surround Sound + Internal TV Speaker, if

Picture Mode is Game, it will be changed to Standard and Dolby Atmos will be turned

off.

While using Screen Share function, the video and audio may be out of sync. We

recommend using Internal TV Speaker in Sound Out.

Depending on the type of your Bluetooth device, two devices may not be connected at the

same time.

Depending on the type of the Bluetooth device, the device may not connect correctly or an

abnormal behavior may occur such as unsynchronized video and audio.

Optical + Internal TV Speaker

Audio is played through the TV’s built-in speakers and the audio device connected to

the digital optical audio output port simultaneously.

Wired Headphones + Internal TV Speaker

Audio is played through the TV’s internal speakers and the Wired Headphones

simultaneously.

Select Bluetooth Surround Sound Setup to connect a Bluetooth speaker.01

Run Audio Delay to synchronize the TV's internal speaker with the Bluetooth

speaker. You can adjust the sync automatically or manually.

02

64

Some models may not be supported.

If you connect the wired headphones while the TV is powered on, it automatically detects

the wired headphones and redirects audio through them.

TV Installation Type

Sound Additional Settings TV Installation Type

This mode optimizes the sound based on the TV setup.

Stand

Select this if the TV is installed in stand-type.

Wall-mounted

Select this if the TV is installed in wall-mounted type.

This setting is only available for Internal TV Speaker.

Setting Volume Mode

Sound Additional Settings Volume Mode

Auto Volume

Click On to adjust the volume automatically for different broadcasting companies so

you can always listen to channels at the desired volume, even after switching the

channels.

Volume Increase Amount

Select Low/Medium/High to adjust the volume range. Higher values increase volume

increments.

This setting is only available for Internal TV Speaker.

Adjusting AV Synchronization

Sound Additional Settings AV Sync Adjustment

Adjusts the synchronization of the sound from the speaker that is working.

The closer to , the slower the audio output.

If you select Bypass, Outputs the broadcast signals or the sound from external devices

65

without any audio delay. The audio may be output before the video because of the time

the TV takes to process the video input.

Available options vary by Sound Out setting.

HDMI Input Audio Format

Sound Additional Settings HDMI Input Audio Format

You can set the audio format for each HDMI input. When the voice delivered through the

HDMI port is not synchronized, set it to PCM.

LG Sound Sync

Sound Additional Settings LG Sound Sync

Connect the LG Sound Sync device to the optical digital input port and set Sound Out

to Optical.

By setting this feature to On, you can adjust the volume of the connected LG Sound

Sync device using a TV remote control.

If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the

sound bar will be turned on or off together when the TV is turned on or off.

Setting Digital Sound Out

Sound Additional Settings Digital Sound Out

You can configure the Digital Sound Out settings.

This setting is only available when Sound Sound Out is set to Optical/HDMI

ARC.

When Pass Through is enabled, sound effects may not be output.

The codec output with a device may differ from input signals.

Sound Input Digital Sound Output

PCM All PCM

Auto / Pass Through MPEG PCM

Dolby Digital Dolby Digital

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Dolby Digital Plus /

Atmos

(Optical) Dolby Digital

(HDMI ARC) Dolby Digital Plus /

Atmos

Dolby TrueHD

(HDMI only)

(Optical) Dolby Digital

(HDMI ARC) Dolby Digital Plus /

Atmos

(HDMI ARC eARC On) TrueHD

HE-AAC Dolby Digital

1) When connected with eARC, the output audio type will depend on the audio type

supported by the connected device.

Dolby TrueHD , eARC , Dolby Atmos : Some models may not be supported.

Channels

Using Auto Tuning

Channels Channel Tuning Auto Tuning

This function automatically searches and remembers channels that are available for

viewing.

If the Antenna or Cable is not connected properly, channels are not added.

Auto Tuning finds and adds only channels being broadcast.

A password box will appear in Safety mode.

To Use Manual Channel Tuning

Channels Channel Tuning Manual Tuning

This function is for manually searching and saving channels.

You can check the signal strength of digital broadcasting.

Edit Channels

1)

67

You can edit the selected channels from all the stored channels or add/delete them

to/from the favorite channels.

Edit All Channels List

Channels Channel Manager Edit All Channels

You can lock or unlock the selected channels from all the stored channels or you can set

them to be skipped when switching channels.

Edit Favorite Channels List

Channels Channel Manager Edit Favorites

You can add/delete desired channels to/from the favorite channels, change their

positions, etc.

Lock / Unlock : Lock the selected channels or unlock the locked channels.

Delete / Restore : Set the selected channels to be skipped when switching channels, or

disable the skipping option of the channels previously set to be skipped.

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If you have set up the Internet channels, you can also lock them, set them to be skipped, or

add them to the favorite channels list.

(Some models may not be supported.)

Watching Internet Channel

You can watch real-time broadcasts through this service over the Internet.

You can see information on new Internet Channels or manage the channels you like in

LG Channels.

To see the details, click the Enjoy Live TV Watching Internet Channel (LG

Channels) in User Guide.

Some models may not be supported.

Connection

Setting the TV Name

Connection TV Name

Select the desired channels from the all channels list and press the button to add them to

the favorite channels list.

Delete the selected channels from the favorite channels list.

Move : Select one or more channels in the Preferred Channels list, press the Move

button, and then select the position to move it to. The selected channels will move to the

position you selected.

Change Group Name : Change the name of the favorite channels list.

Sort by Channel : Sorts the list of favorite channels by channel.

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You can use the screen keyboard to set the name for the smart TV to be used on the

network.

Up to 25 characters can be entered using the English alphabet.

Network Connection Settings

Connection Network Connection Settings

If you configure settings for the network, you can use various services such as online

contents and applications.

Setting a Wired Network

Select Wired Connection (Ethernet).

If the router connected to the network supports the DHCP feature, connecting the TV

and router by wire will automatically connects to the network. If the automatic setup is

not supported, you can select Edit to manually set up the network connection.

Setting a Wireless Network

Select Wi-Fi Connection.

You can check and connect to the available wireless Internet networks; if you have set

up the TV for a wireless network.

Add a Hidden Wireless Network

You can add a wireless network if you input the name of the network directly.

Connect via WPS PBC

If the wireless router you want to connect to has a Wi-Fi Protected Setup-Push Button

Configuration (WPS-PBC) feature, you can easily connect to the wireless router by

pressing the WPS-PBC button on the router. Press the wireless router’s WPS-PBC

button and then press the TV’s [Connect] button.

Connect via WPS PIN

This is a method to connect to an access point using a Wi-Fi Protected Setup-

Personal Identification Number (WPS-PIN). Select the access point (AP) to which you

would like to connect. Enter the PIN displayed on the access point’s Wi-Fi device.

Advanced Wi-Fi Settings

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Once you connect to a wireless network you can view connection information such as

detailed IP address information. In addition, you can change the IP address and DNS

server address you want to connect to by pressing the Edit button.

The IPv6 setup does not support Edit.

For more information on how to connect to the network, see Getting Started with LG

webOS TV Connecting to the Network in User Guide.

Device Connection Settings

Connection Device Connection Settings

You can link the information about the devices connected to the TV and configure

settings related to operations.

Auto Device Detection

It automatically sets to enable you to control the devices connected via the HDMI with

the Magic Remote.

SIMPLINK (HDMI-CEC)

With a single remote control, you can easily manage various devices such as a

soundbar or set-top box connected to a TV with HDMI.

To see the details, click the How to Operate TV Connecting to SIMPLINK (HDMI-

CEC) in User Guide.

Up to three devices can be connected and used simultaneously.

Auto Power Sync

If Auto Power Sync is set to On, turning on a SIMPLINK-linked device will turn the TV

on. When you turn off the TV, the device will also be turned off.

LG Wireless Keyboard

This feature enables you to connect a LG wireless keyboard to your TV.

Turn on the device, set it to pairing mode, and then click Connect on your TV screen.

If there is a LG wireless keyboard previously connected, it will be automatically

reconnected to your TV once your TV turns on. To disconnect the existing connection,

click Disconnect.

Supported keyboard

LG Rolly Keyboard

This feature is only available for models with built-in Bluetooth dongles.

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Universal Control Settings

If you set up the universal remote control, you can control peripheral devices

connected to the TV with the Magic Remote instead of their own remote controls.

For more information, see How to Operate TV Using Universal Remote Control

in User Guide.

The configurable items differ depending upon model.

Mobile Connection Management

Connection Mobile Connection Management

You can set to use a smart device connected to the TV to control the TV or manage the

connection history.

TV On With Mobile

If Turn on via Wi-Fi or Turn on via Bluetooth is set to On; you can turn on your TV

using an application that supports TV On With Mobile.

The TV should be connected to a network.

The TV and the device to be used should be connected to the same network.

The Turn on via Wi-Fi feature must be used in an app on a smart device that supports

the feature.

The Turn on via Bluetooth feature can only be used with certain LG Electronics

smartphones.

The TV must be plugged in.

To connect for the first time make sure the device to be used is ready to connect.

Some models may not be supported.

Screen Share

You can delete the connection history of the device that was connected to the TV

through Screen Share.

Sound Share

You can delete the connection history of the smart device that was connected to the

TV via Bluetooth.

General

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Setting the AI Service

General AI Service

You can enable the recommended services based on the usage history.

AI Picture / AI Picture Pro

When set to On, the image quality is automatically optimized for content characteristics

based on the algorithms learned with deep learning techniques.

It is supported for only digital broadcasting, videos of a USB memory device, and HDMI

video input.

If Picture Picture Mode Settings Picture Mode is Game, you cannot set

up this feature.

It does not work with copyrighted content.

AI Brightness Control

When set to On, the screen brightness is automatically calibrated based on the

brightness around the TV.

Auto Genre Selection

When set to On, the image quality is automatically optimized for the genre of the content

by the artificial intelligence.

It does not work with copyrighted content.

AI Sound / AI Sound Pro

If set to On, the optimal sound and realistic surround effects are provided per the content

based on artificial intelligence.

This setting is only available for Internal TV Speaker.

When this feature is set to On, Sound Sound Mode Settings Sound

Mode is changed to AI Sound/AI Sound Pro.

AI Acoustic Tuning

With the AI Acoustic Tuning feature, you can detect the space where your TV is

installed using your Magic Remote’s microphone to optimize the audio of your TV for

your environment.

Select Start New Sound Tuning to measure the space in which the TV is installed.

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When the initial detection is complete, you can select your desired audio mode.

If there is more than a library noise level (over 30 ~ 40 dBA), we recommend that you install

from within 3 meters (9.8 feet).

This function may not work properly

Voice Recognition Settings

You can apply settings for voice recognition features.

Voice Recognition Help

You can see the list of features you can use through voice control.

AI Recommendation

You can get content recommendation messages according to your content viewing

history and app usage history.

Content Recommendations

You can get content recommendations or introductions to new features based on your

pattern of viewing TV and using apps.

To see the details, click the Enjoying LG Content Store Content Recommendation

in User Guide.

Network-Based Personalization Recommendations

You can get recommendations for viewing history based channels and content

Off : This option disables the use of AI Acoustic Tuning-adjusted audio.

Selecting this option outputs your TV’s default sound without making any adjustments to

it.

●

Standard : Selecting this option outputs AI Acoustic Tuning-adjusted audio in Standard

mode.

This mode provides a clean and natural sound.

●

Bass Boost : Selecting this option outputs AI Acoustic Tuning-adjusted audio with an

emphasis on bass.

●

Treble Boost : Selecting this option outputs AI Acoustic Tuning-adjusted audio with an

emphasis on treble.

●

The background noise is too large over 40 dBA.

●

TV and Magic Remote distance 5 meters (16.4 feet) or more.

●

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through the network.

Who.Where.What?

You can get recommendations for the information related to the broadcast you are

watching.

Some models may not be supported.

Delete Usage Data

It resets the content view history and the app usage history. If you reset them, it takes

some time to receive recommendations for contents again.

Sports Alert

Move to the Sports Alert app.

The configurable items differ depending upon model.

Configuring Language Settings

General Language

You can choose the menu language displayed on the screen and the audio language of

the digital broadcast.

Menu Language

You can select one of the menu languages to be displayed on the screen. The

language for the speech recognition will be automatically set to the selected language

for the menu.

The speech recognition is only applied to some models.

Audio Language

You can choose the language you want when watching a digital broadcasting

program, which includes multiple audio languages.

For programs that do not support multiple languages, the default will be used.

Applies to digital broadcasting.

On : Get more recommendations through the server.

●

Off : We recommend basic contents based on your viewing history.

●

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Keyboard Languages

Select the language to use the on-screen keyboard.

Setting the Location

General Location

You can change the location setting of your Smart TV.

Service Area Zip Code

This function is used to set the broadcast location of the TV by entering your zip code.

LG Services Country

If you haven't selected Set Automatically, you can select the country manually.

You must set the country manually when you are not connected to the network.

The configurable items differ depending upon model.

Time

General Time

You can check the time or configure related settings.

Set Automatically

The TV time is automatically set to the time of digital broadcasting information sent from

the broadcasting station or the time sent from the server.

Time / Date / Time Zone

You can set the time and date manually if the automatically set current time is incorrect.

If you set the time manually with the antenna connected, schedule information, program

guide, etc. may not function correctly.

Timers

Sleep Timer

Sets the TV to turn off at a specified time.

If you do not want to use Sleep Timer, select Off.

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Power On Timer

Set Power On Timer to On.

The TV is turned on and displays the set channel at the set time.

Power Off Timer

Set Power Off Timer to On.

The TV is turned off at the set time.

4 Hours Auto Power Off

If you do not press any button for 4 hours after the TV is turned on by a feature such

as Power On Timer, the TV will be turned off automatically.

To ensure the TV does not automatically turn off set 4 Hours Auto Power Off to Off.

Some models may not be supported.

To use Power On Timer/Power Off Timer set the time correctly.

If Timer Repeat of Power On Timer/Power Off Timer is set to None

If the time set in the Power On Timer is passed while watching TV, the power will turn on

automatically when it reaches the set time and the TV is turned off on the next day or later.

If the time set in the Power Off Timer is passed while TV is in standby, the power will turn

off automatically when it reaches the set time while watching TV on the next day or later.

Enabling TV Program Locks

Time : Set the time at which to turn the TV on.

●

Timer Repeat : Set the day of the week. Set the option to None to operate the feature

only once.

●

Input : Set an external input to display when the power is turned on.

●

Timer Channel : Set a channel to display when the power is turned on. This option

can be set only when Input is set to TV.

●

Volume : Set audio volume to use when the power is turned on.

●

Time : Set the time at which to turn the TV off.

●

Timer Repeat : Set the day of the week. Set the option to None to operate the feature

only once.

●

Press the button on the remote control.01

Select General Safety.02

Set Safety to On.03

Select the TV Program Locks.04

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TV Lock

Locks the TV shows you do not want your children to watch. In addition, locks the TV

shows of your choice based on ratings by using the parental control function (V-Chip).

The configurable items differ depending upon model.

Movie Lock

Blocks films that are broadcast and contain inappropriate content, based on the

Motion Picture Association of America (MPAA) rating.

The configurable items differ depending upon model.

Downloadable Rating

This function is only enabled when the TV receives the Region5 rated data. The name

of the rating option may differ.

Supported only in the digital mode.

The initial password is set as “0000”.

Children Age : TV-Y (Preschool children aged 2-6 years), TV-Y7 (Advise school

children aged over 6)

●

Fantasy Violence : TV-Y7 (Advise school children; Suitable for children aged over 7

years. May contain fantasy violence.)

●

General Age : TV-G (General Audience. All ages admitted.) TV-PG (Parental Guidance

Suggested. Some material may not be suitable for preschool children.) TV-14 (Parents

Strongly Cautioned. Some material may not be suitable for children under 14.) TV-MA

(Adults Only. Not suitable for children under 17.)

●

Sexually Suggestive Dialogue : TV-PG or TV-14

●

Adult Language (Violent Language) : TV-PG, TV-14 or TV-MA

●

Sexual Situations (Sexually Explicit) : TV-PG, TV-14 or TV-MA

●

Violence : TV-PG, TV-14 or TV-MA

●

G : (General Audiences) All ages admitted

●

PG : (Parental Guidance Suggested) Some content is inappropriate for children

●

PG-13 : (Parents Strongly Cautioned) Some material may be inappropriate for children

under 13.

●

R : (Restricted) Under 17 requires accompanying parent or adult guardian.

●

NC-17 : No one 17 and under admitted.

●

X : Adults only

●

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Some models may not be supported.

Enabling TV Program Locks

TV Rating English

Select Canadian English Rating System.

The configurable items differ depending upon model.

TV Rating French

Select Canadian French Rating System.

The configurable items differ depending upon model.

Downloadable Rating

This function is only enabled when the TV receives the Region5 rated data. The name

Press the button on the remote control.01

Select General Safety.02

Set Safety to On.03

Select the TV Program Locks.04

E : Exempt

●

C : Children

●

C8+ : Children aged 8 or older

●

G : All ages admitted

●

PG : Parental Guidance Suggested

●

14+ : 14 or older

●

18+ : Adults only

●

Off : View all programs

●

E : Exempt

●

G : All ages admitted

●

8+ : Children aged 8 or older

●

13+ : Suitable for 13 years and over

●

16+ : Suitable for 16 years and over

●

18+ : Adults only

●

Off : View all programs

●

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of the rating option may differ.

Supported only in the digital mode.

The initial password is set as “0000”.

Some models may not be supported.

Enabling Channel Locks

Blocks the channels that contain inappropriate contents for children. The channels can

be selected but the screen is blank and the audio is muted. To watch a locked channel,

enter the password.

The initial password is set as “0000”.

Enabling Application Locks

You can lock or unlock the application.

The initial password is set as “0000”.

The lock function is not immediately available for the currently running application.

Enabling Input Locks

You can lock or unlock the Inputs.

Press the button on the remote control.01

Select General Safety.02

Set Safety to On.03

Select the Channel Locks.04

Select the Channels to lock.05

Select Lock / Unlock.06

Press the button on the remote control.01

Select General Safety.02

Set Safety to On.03

Select the Application Locks.04

Select the Applications to lock.05

Press the button on the remote control.01

Select General Safety.02

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The initial password is set as “0000”.

Reset Password

General Safety Reset Password

Set or change the password for the TV.

The initial password is set as “0000”.

Resetting a Lost Password

If you lose the password you set, you can reset it as follows:

Managing Your LG Account

In Account Management, you can use your email address to create a new LG account.

For more information, see Getting Started with LG webOS TV Account

Management in User Guide.

Home Settings

General Home Settings

Home Auto Launch

You can set Home to launch automatically when turning on the TV.

Home Promotion

Set Safety to On.03

Select the Input Locks.04

Select the Inputs to lock.05

Press the button on the remote control.01

Select General Safety.02

Press (Channels) (Channels) (Channels)

(Channels) on the remote control. The master password input window will

appear.

03

Enter the numbers “0313” in the master password input window, then press Enter.

The password will be reset.

04

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You can turn on or off the advertisements on the Home screen.

Home Animation

You can turn on or off the animation effects that appear on the Home screen for a

certain period.

The configurable items differ depending upon model.

To Use Settings Help

General Additional Settings Settings Help

If you select the setting menus; you will see the hints of the settings. Turn on/off

description box in Settings.

Setting up Menu Transparency

General Additional Settings Menu Transparency

By setting this feature to On, you can make some of the menus (e.g. Live Menu,

Search, etc.) transparent.

Using the Screen Saver

General Additional Settings Screen Saver

When the currently displayed app has not received any user input for an hour, it will be

replaced by a Screen Saver.

Setting the Screen Saver feature to Off, maintains the same display for an extended

period, which may compromises quality. The compromised screen may not be recoverable.

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Configuring the Screen When There Is No Signal

General Additional Settings No Signal Image

You can turn on or off the image displayed when there is no signal.

On

The default image is displayed if there is no signal.

Off

The No Signal message is displayed if there is no signal.

Using Power Saving Mode

General Additional Settings Power Saving Mode

Set power options to reduce energy consumption.

HDD Power Saving Mode

If you set the mode to On, the USB HDD connected to the TV will go into power-

saving mode when it has been left unattended for an extended period of time.

Switching TV Modes

General Additional Settings Home/Store Mode

You can choose between Home Mode and Store Mode.

To use the TV at home, select Home Mode.

Select Store Mode only when the TV will be displayed in store. The Store Mode

provide settings optimized for store display.

Using the Live Plus

Live Plus is a service that provides a variety of information about the programs you

watch.

To see the details, click the Making the Most of Smart TV Live Plus in User Guide.

Some models may not be supported.

TV Power Setting

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General Additional Settings Quick Start+

This setting puts your TV in standby mode when it’s turned off so it will start up more

quickly the next time it’s turned on.

Set Quick Start+ to On.

Some models may not be supported.

Turning this option on may increase energy consumption.

To Set Power Indicator

General Additional Settings Standby Light

You can turn the standby light on or off.

Some models may not be supported.

General Additional Settings Advertisement

If your TV is connected to the Internet, webOS may use a frequency capping cookie to

keep track of the number of times an ad is shown on your TV.

This information is used to help limit the number of times the same ad is displayed. You

can clear this cookie or turn it on or off at any time by going to the Advertisement

setting on your TV.

No personally identifiable information is tied to this cookie.

Some models may not be supported.

Accessibility

To Use Audio Guidance

Accessibility Audio Guidance

If Audio Guidance is set to On, audio guides will be provided in various situations, such

as when you change channels, adjust the volume or change settings and input signals.

Speed

Adjust the speed of spoken guide.

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Volume

Adjust the volume of spoken guide.

Pitch

Adjust the tone of spoken guide.

This feature is available on certain languages only.

Some models may not be supported.

The configurable items differ depending upon model.

For visually impaired users.

Setting the Audio Guidance to On automatically switches the TV Power Sound (only

available on certain models) to On as well.

TV Power Sound

Accessibility TV Power Sound

This feature lets you turn on/off the sound effects that you hear when your TV is

switched on or off.

Some models may not be supported.

Changing the Menu to High-Contrast Screen

Accessibility High Contrast

When this feature is set to On, it adjusts the background of some of the menus on the

screen and font colors to highlight the contrast between the light and dark areas.

Grayscale

Accessibility Grayscale

Change the color of the menu on the screen to black and white tone to make its

ambiguity very clear. Set to On.

Invert Colors

Accessibility Invert Colors

To enhance the visibility of the menus on the screen, you can invert and calibrate

certain colors in some menus. Set to On.

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To Set Closed Caption

Accessibility Closed Caption

View closed captions when the TV station provides closed captioned programming.

Program closed captions work only on digital/analog broadcasts or external input. (AV

IN port is available in certain models only.)

Change Closed Caption to On and select caption setting.

Analog Mode

CC 1 - CC 4 (Closed Captioning) / TEXT 1 - TEXT 4

Displays the audio portion of a TV program as text on the TV screen. CC 1 is the most

common mode in use.

Field 1 data channels : two Captions (CC1, CC2), two Text (T1, T2).

Field 2 data channels : two Captions (CC3, CC4), two Text (T3, T4).

Digital Mode

According to the digital broadcasting type you are watching, you can select the

caption in HD Mode or the NEXTGEN TV Mode.

In the case of HD broadcasting, you can set the size and color of the caption at the HD

Mode Option. Please select Set By Program or Custom. You can adjust detailed

options such as the size and color of the caption by selecting the Custom.

The configurable items differ depending upon model.

Position Settings

You can move the position of subtitles.

You can control only while watching a TV broadcast.

Support

Software Update

Support Software Update

Uses software update to check and obtain the latest version.

Allow Automatic Updates

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If set to On, updates will be proceeded automatically without asking when there is a

new update after a version check.

Check for updates

When checking for the latest update version, you can perform updates only if an

update file of a later version is available. The TV automatically checks your software

version but, if necessary, you can perform a manual check.

The configurable items differ depending upon model.

The latest version can be obtained via digital broadcast signals or internet connections.

Changing the channel while downloading the software via digital broadcast signal interrupts

the download process. Returning to the initial channel allows downloading to resume.

If software is not updated, certain functions may not work properly.

In some countries, Allow Automatic Updates is not displayed if you are not connected to

the Internet.

TV Information

Support TV Information

You can view information including Model, Serial Number, Device Name.

Using Notifications

Support Notifications

You can view all notifications from TV apps and LG service at the same time. You can

view and delete each notification message. For notifications that support shortcuts, you

can go directly to that app or website.

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Additional Settings

Support Additional Settings

Picture Test

After running a test to verify that the image signal is output normally, you can select

whether there is an error with the signal on the screen.

If there are no problems in the test, check the connected external device or broadcast

signal.

Sound Test

Start the Sound Test to check that the sound signal output is normal, and then select

whether there is an error.

If there are no problems in the test, check the connected external device or broadcast

signal.

User Agreements

These are the terms and conditions for privacy for the use of Smart TV-related

services.

Legal Notice

It's a legal notice for services provided via TV.

Open Source Software Notice

You can view the instructions for each item.

Restoring the Default Settings

Support Reset to Initial Settings

Return TV to its initial settings. This will return all settings to their default values.

You can check the details by selecting the desired item. If it supports shortcuts, you can

launch the app.

You can delete notifications.

You can delete all notifications.

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After reset, the TV will automatically turn off and on.

If Safety is set to On; you should type the password to Reset to Initial Settings.

Do not turn off the power during initialization.

We recommend that you reset the TV to Reset to Initial Settings before you sell it or

transfer it to a third party.

Troubleshooting

Perform Check-up with the Quick Help

When the TV malfunctions, you can get help to solve the problem.

Press button on the remote control and select Support Quick Help.

You can also long-press the number 9 button of the remote control to run the Quick

Help.

Optimization Settings

You can automatically check the overall status of your TV and view and change the

recommended setting values.

Check Items

Select the problematic item, and you can get help to solve the problem.

LG Remote Service

You can get help for troubleshooting through the remote control.

Some models may not be supported.

When there is no related content in the Quick Help, please refer to the Troubleshooting

in User Guide.

If you still fail to solve the problem, please contact our Customer Service Center.

Self-Diagnosis of TV Settings : Select the item that matches the symptom to find

instructions that can help you solve the problem.

●

Check the status of TV : You can check your TV's current status for the selected item.

●

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Troubleshooting Power/Remote Control Issues

If you experience any of the problems below while using the product, please check the

following. There may not be a problem with the product.

I cannot turn on the TV.

Please make sure your TV power plug is correctly connected to the outlet.

If you are using a multi-outlet, check if it is working properly. To check whether a power

strip is working properly, plug the TV’s power plug directly to a wall outlet and observe its

operation.

Try to power on using the button on your TV set.

The power is on, but the screen comes on later.

This is because there is a noise-removal process to eliminate any possible noise that

may appear during power-on. This does not mean the product is defective.

I cannot turn the TV on with the remote control.

Please make sure your TV power plug is correctly connected to the outlet.

Replace the batteries in the remote control. (Use alkaline batteries.)

Check if there is an obstacle blocking the signal in front of the TV's remote control

receiver. If there is an obstacle, such as a soundbar, in front of the receiver at the bottom

of the TV, IR recognition may not work properly.

The power turns off suddenly.

Check whether the Power Off Timer, No Signal Auto Off or No Operation Auto Off is

set.

The TV will be turned off automatically if you do not press any buttons for 4 hours even

after the TV is turned on at the time set by Reminder or Power On Timer.

There is also a chance that the internal protection circuitry has activated because the

internal temperature of the product has risen unusually or excessively.

Troubleshooting Screen Issues

If you experience any of the problems below while using the product, please check the

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following. There may not be a problem with the product.

First of all, perform a Support Additional Settings Picture Test for

check any abnormalities in the TV.

If you are using a set-top box, turn it off, and then turn it back on.

Make sure that the set-top box is correctly connected to your TV.

It says there is no signal on the screen.

Check whether the coaxial cable or the cable connected to the external device is properly

connected to the TV.

Go to to choose the connected input.

Check if your external device, such as set-top box or Blu-ray player, is turned on.

I cannot see some channels.

Start the Channels Channel Tuning Auto Tuning.

If you are using a set-top box, consult its supplier.

The screen shakes after the momentary appearance of vertical/horizontal lines and

net pattern.

Connect wireless telephones, hairdryers, electrical drills, etc. to a different power outlet.

The problem may be caused by high-frequency electronic devices such as another TV or

strong electro-magnetic sources nearby.

Each channel has a different image quality.

Depending on the type of videos provided by the broadcasters, channels may have

different image qualities.

If you are using a set-top box, consult its supplier.

Run Picture Test first. If it is normal, there may be a problem with the broadcast signal.

There is a difference in image quality from those seen at the store.

Depending on the type of video provided by the broadcasters, there may be a difference

in image quality from those displayed at the store.

Run Picture Test first. If it is normal, there may be a problem with the broadcast signal.

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A digitally broadcasted program stops or its screen is broken.

This happens when a signal is weak or reception is unstable. Adjust the antenna

direction or check the cable connection.

Channels Channel Tuning Manual Tuning

If the signal strength is too low in Manual Tuning, contact the broadcasting station or

management office to have the signals checked.

If you are using a set-top box, consult its supplier.

When HDMI input is in use, a vertical solid line or color blurring appears on the

upper/lower/left/right edges of the screen.

Picture Aspect Ratio Settings Just Scan

Set Just Scan to Off.

Just Scan shows you the original image as it is. If the signal is weak, the

top/bottom/left/right sides of the screen may be snowy.

I don’t see anything, or the image keeps flickering when I try to connect the HDMI

cable.

Check whether your HDMI® cable is compliant with the specifications. You may

experience flickering or a blank screen if the HDMI® cable is faulty (bent, broken).

Make sure that the cable is correctly connected to the port. Bad or loose contact may

cause display problems on the screen.

If using a UHD set-top box, adjust Picture Additional Settings HDMI

ULTRA HD Deep Color.

The screen looks too dim or dark.

Picture Picture Mode Settings Picture Mode

Switch Picture Mode to your desired picture mode. (Standard, Vivid, etc.)

This applies to the current input mode only.

Picture Picture Mode Settings Picture Options Motion Eye Care

Switch Motion Eye Care to Off. This applies to the current input mode only.

Picture Energy Saving

Switch Energy Saving to either Off or Minimum.

Picture Additional Settings Eye Comfort Mode

Switch Eye Comfort Mode to Off.

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The screen is in black and white or displaying strange colors.

Check the input mode or cable connection.

Go to to choose the connected input.

You may get a black and white screen if you have connected to the COMPONENT IN but

selected the AV.

Go to and choose Component.

When you are connecting to the AV IN or COMPONENT IN, check to ensure each cable

is matched with the corresponding color connection. For component cables, make sure

the video (red) cable and audio (red) cable are connected properly.

AV IN/COMPONENT IN ports are available in certain models only.

ULTRA HD video does not display.

With some HDMI cables, signals may not be received.

Change the settings of the connected device to the supported signal.

Troubleshooting Sound Issues

If you experience any of the problems below while using the product, please check the

following. There may not be a problem with the product.

First of all, perform a Support Additional Settings Sound Test to check

for any abnormalities in the TV.

If you are using a set-top box, turn it off, and then turn it back on.

Make sure that the set-top box is correctly connected to your TV.

The screen is fine, but it does not play any sound.

Try another channel.

If you use a set-top box, there will be no sound if you have set the volume of the set-top

box or your TV to 0 or enabled Mute. Set the volume to an appropriate level.

Sound Sound Out

Set the Sound Out to Optical + Internal TV Speaker or Internal TV Speaker, and

then check it once again. If you can hear the sound without any problem, check the

connection with external speakers such as sound bar and the settings of the external

speakers.

There is no sound coming from one of the speakers.

93

Sound Sound Mode Settings Balance

Adjust the balance as necessary with the Navigation button in Balance.

When you are connecting to the AV IN/COMPONENT IN, check if the audio left/right

(white/red) cables are correctly connected. (AV IN/COMPONENT IN ports are available in

certain models only.)

The TV sound is not synchronized with the picture, or the sound sometimes breaks

up.

If this happens on only some of the channels, it may be caused by the broadcasting

company’s transmission signal. Please have your broadcasting services provider

(wired/cable) diagnose the problem.

If all channels are out of sync, go to Sound Additional Settings AV

Sync Adjustment and adjust the sync.

If you are using a set-top box, consult its supplier.

The volume changes when I change the channel.

The volume of different broadcasting stations’ transmission output may vary.

Sound Additional Settings Volume Mode Auto Volume

Set Auto Volume to On.

If you are using a set-top box, consult its supplier.

The sound does not work or only the background music is played in some

programs.

(Programs produced for export by broadcasting companies)

Wheel (OK)

Set your language preference in Audio Language.

Troubleshooting PC Connection Issues

Press and hold the button on your remote control. Select Edit in the upper right

corner of Home Dashboard. In the Edit mode, set the icon of the HDMI terminal

connected to the PC to PC to apply the video and aspect ratio settings that are aligned

with the PC.

To connect a different device to the same input terminal, you need to set the icon again

because the settings of the Edit icon will not be automatically restored.

94

If you experience any of the problems below while using the product, please check the

following. There may not be a problem with the product.

The screen remains blank after it is connected to a PC.

Check that the PC is properly connected to the TV.

Turn the TV off and back on using the remote control.

Restart the PC with the TV on.

Make sure that the output resolution set on the PC is set to the HDMI-PC supported

resolution of the TV.

To use dual monitors, check that the PC or notebook supports dual-monitor mode.

Reconnect the high speed HDMI cable.

If you have connected the RGB output port of your PC to the HDMI IN of your TV, you

need an RGB to HDMI gender.

You will not see anything on the screen if you use an HDMI to RGB gender.

The screen is not fully shown or is lopsided when connected to a PC.

Set the PC’s resolution to one supported by the TV. For more information, see Being

Aware of the Information Supported Resolution : HDMI-PC in User Guide.

Set the connected HDMI device's name to PC.

Press and hold the button on your remote control. Select Edit in the upper

right corner. Change the icon of the HDMI port connected to Inputs to PC and select

Save.

The sound does not play when the PC is connected with an HDMI cable.

Set LGTV as the default device in Sound Playback in Control Panel of PC settings.

Consult your manufacturer on whether your graphics card supports HDMI audio output.

Troubleshooting Movie Playback Issues

If you experience any of the problems below while using the product, please check the

following. There may not be a problem with the product.

For more information about supported files, see Supported Video Files from Connecting

External Devices Viewing Photos and Videos in User Guide.

95

I cannot find a file in the Photo & Video.

Check whether the files saved on your USB storage device can be read by the PC.

Check that the file extension is supported.

Select to see if Filter is set to Photo & Video.

I see a message that says the file is not supported.

Check that the file plays without any problems on the video player on a PC. (Check for

file damage.)

Check that the file extension is supported.

Check that the resolution is supported.

Check that the video codec is supported.

Check that the frame rate is supported.

I get a message saying “This audio is not supported” or the video is playing

normally but the audio is not.

Check that the file plays without any problems on the video player on a PC. (Check for

file damage.)

Check that the file extension is supported.

Check that the audio codec is supported.

Check that the bit rate is supported.

Check that the sample frequency is supported.

Check that the number of audio channels is supported.

I cannot see the subtitles.

Check that the file plays without any problems on the video player on a PC. (Check for

file damage.)

Check that the video and subtitle files have the same name.

Also check that both the video file and the subtitle file are in the same folder.

Check that the subtitle file format is supported.

Check that the language is supported.

(You can check the language of the subtitle file by opening the file in the Notepad.)

If subtitles encoding is incorrectly set, subtitles may not be displayed properly.

Select in the control panel at the bottom of the video playback screen and

change the Code Page value.

96

If you play a video file stored on another device by using the content sharing feature,

subtitles may not be available depending on the program you use.

Subtitles are not supported if you are playing video through an NAS unit. Consult your

NAS manufacturer.

My USB storage device is not recognized when connected.

Check whether it is a USB storage device supported by the TV.

For more information, see Connecting External Devices Connecting USB in User

Guide.

Troubleshooting Network Connection Issues

If you experience any of the problems below while using the product, please check the

following. There may not be a problem with the product.

You can check the network connection status as shown below.

When X appears next to TV

Check the TV or the AP (Router).

Check the connection status of the TV, AP (Router) and Cable Modem.

Power off and power on in the following order;

1. Turn your cable modem off and back on, and wait for the device to reset.

2. Turn the wired/wireless router off and back on, and wait for the device to reset.

3. Turn the TV off and on.

If you want to establish a wired LAN connection check whether an IP address can be

obtained from your router properly. If you are setting up your network manually check

whether all settings are correct.

If you want to establish a wireless connection check the following points as well.

① Set your router’s SSID (network name) or wireless channel.

② Set your router’s security key.

If you can't complete this setting, refer to the router's user manual and the instructions

provided by your Internet provider. If you are still unable to establish your configuration,

Connection Network Connection Settings Wired Connection

(Ethernet)

●

Connection Network Connection Settings Wi-Fi Connection

Advanced Wi-Fi Settings

●

97

consult your router’s manufacturer or your Internet service provider.

If you are using a static IP, enter the IP directly.

When X appears next to Gateway

Check the AP (Router) or consult your Internet service provider.

Unplug the router/cable modem from the wall outlet, wait 10 seconds and reconnect it.

Initialize (Reset) on the AP (Router) or Cable Modem.

Check the AP (Router) manufacturer’s website to make sure your router has the latest

firmware version installed.

If you can't complete this setting, refer to the router's user manual and the instructions

provided by your Internet provider. If you are still unable to establish your configuration,

consult your router’s manufacturer or your Internet service provider.

When X appears next to DNS

Check the AP (Router) or consult your Internet service provider.

Unplug the router/cable modem from the wall outlet, wait 10 seconds and reconnect it.

Initialize (Reset) on the AP (Router) or Cable Modem.

Check that the MAC address of the TV/AP (Router) is registered with your Internet

service provider. (The MAC address displayed on the pane of the network status window

should be registered with your Internet service provider.)

If you can't complete this setting, refer to the router's user manual and the instructions

provided by your Internet provider. If you are still unable to establish your configuration,

consult your router’s manufacturer or your Internet service provider.

Troubleshooting LG Account Issues

I’ve signed up for the membership on TV. Do I have to sign up again on the website

(www.lgappstv.com)?

You can use the website with the membership information that you used when signing

up on TV.

You can use the website by logging in to the website with the ID and password you used

when signing up on TV, entering additional information and completing the email

verification process.

98

I forgot my password. What should I do?

On the TV's login screen, select the FORGOT PASSWORD? button to go to the find

password page. Enter your email address on the find password page, and we'll send you

a link to reset your password.

You can also reset your password in LG Account Reset Password on the website

(www.lgappstv.com).

In some countries, access to the website (www.lgappstv.com) may be restricted.

Troubleshooting Contents Issues

If you experience any of the problems below while using the product, please check the

following. There may not be a problem with the product.

I cannot see any content in HOME.

You may not be able to see the content if the service country setting has been changed.

Change to the service country you are going to use the service from in

General Location LG Services Country.

(Some models may not be supported.)

If you cannot see some apps, it may be because you deleted them. Please reinstall the

appropriate app.

If the app is deleted, you can download the app at LG Content Store and re-install it. Go

to LG Content Store to find and install the app you want.

The type of supported content differs by country.

The content offerings are subject to change or interruption by the service provider.

Troubleshooting Internet Browser Issues

If you experience any of the problems below while using the product, please check the

following. There may not be a problem with the product.

Some parts of a particular website are not visible when I am using the Internet.

The Web Browser supports only HTML5 media, it does not support Flash Plug-in.

The Web Browser does not support plug-in installation.

99

On the Web Browser, it may not be possible to play media files in formats other than

: JPEG/PNG/GIF

You cannot save attachments or images.

If the Use Block Ads feature is turned on, the area on the website that appears to show

an ad will appear blank. If some content on the website is hidden and invisible, try setting

Settings Use Block Ads to Off in Web Browser. Sponsored AD on the new tab

page will be displayed even if you set the Use Block Ads feature to Off.

The Internet browser automatically shuts down when I visit a website.

The Internet browser may be forced to shut down if the available memory size is not

sufficient to accommodate the image information for a website.

When watching a video in Web Browser, the video is forced off.

You may be able to fix this by setting Settings Adaptive Streaming using

JavaScript to Off in Web Browser. The setting is not applied to tabs that were open

before the change, and is only applied to tabs opened after the change.

Being Aware of the Information

HDMI-DTV Supported Mode

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz)

640 × 480p 31.46 59.94

31.5 60

720 × 480p 31.47 59.94

31.5 60

100

720 × 576p 31.25 50

1280 × 720p 37.5 50

44.96 59.94

45 60

1920 × 1080i 28.12 50

33.72 59.94

33.75 60

1920 × 1080p 26.97 23.97

27 24

33.71 29.97

33.75 30

56.25 50

67.43 59.94

67.5 60

112.5 100

134.86 119.88

135 120

101

3840 × 2160p 53.95 23.98

54 24

56.25 25

61.43 29.97

67.5 30

112.5 50

134.86 59.94

135 60

4096 × 2160p 53.95 23.98

54 24

56.25 25

61.43 29.97

67.5 30

112.5 50

134.86 59.94

135 60

102

HDMI-PC Supported Mode

Resolution Horizontal Frequency

(kHz)

Vertical Frequency

(Hz)

640 × 350 31.46 70.09

720 × 400 31.46 70.08

640 × 480 31.46 59.94

800 × 600 37.87 60.31

1024 × 768 48.36 60

1152 × 864 54.34 60.05

1360 × 768 47.71 60.01

1280 × 1024

(ULTRA HD, 8K models only)

63.98 60.02

1920 × 1080

(Full HD, ULTRA HD, 8K models only)

67.5 60

1920 × 1080

(ULTRA HD, 8K models only)

134.86 119.88

135 120

2560 × 1440

(ULTRA HD 50/60 Hz models only)

88.78 59.95

2560 × 1440

(ULTRA HD 100/120 Hz, 8K models

only)

182.99 119.99

1)

1) 2)

103

3840 × 2160

(ULTRA HD, 8K models only)

53.95 23.98

54 24

56.25 25

61.43 29.97

67.5 30

112.5 50

134.86 59.94

135 60

3840 × 2160

(ULTRA HD 100/120 Hz, 8K models

only)

225 100

269.73 119.88

270 120

4096 × 2160

(ULTRA HD, 8K models only)

53.95 23.98

54 24

56.25 25

61.43 29.97

67.5 30

112.5 50

1) 2)

104

134.86 59.94

135 60

4096 × 2160

(ULTRA HD 100/120 Hz, 8K models

only)

225 100

269.73 119.88

270 120

7680 × 4320

(8K models only)

107.89 23.98

108 24

110 25

131.87 29.97

132 30

220 50

263.74 59.94

264 60

1) (ULTRA HD models only) Supported when HDMI ULTRA HD Deep Color is set to

On.

2) (8K models only) Supported when HDMI ULTRA HD Deep Color is set to 4K.

3) (8K models only) Supported when HDMI ULTRA HD Deep Color is set to 8K.

Supported HDMI-PC port may differ by model. Refer to the manual that is provided with the

product.

1) 2)

3)

105

Component Supported Mode

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz)

720 × 480i 15.73 59.94

15.75 60

720 × 480p 31.47 59.94

31.5 60

1280 × 720p 44.96 59.94

45 60

1920 × 1080i 33.72 59.94

33.75 60

1920 × 1080p 67.43 59.94

67.5 60

Component Connection Information

Component ports on the TV Y PBPR

Video output ports on DVD player Y PBPR

106

Y B-Y R-

Y

Y Cb Cr

Y Pb Pr

Signal Component

480i O

480p O

720p/1080i O

1080p O

License Information

Supported licenses may differ by model.

Dolby

Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby

Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of

Dolby Laboratories.

HDMI

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo

are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the

United States and other countries.

HEVC

107

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Table of Contents

LG 65UN6951ZUA User Manual

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