LG F529MC76 User Manual
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OWNER'S MANUAL
FRIDGE &
FREEZER
Copyright © 2019-2020 LG Electronics Inc. All Rights Reserved
TABLE OF CONTENTS
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS ............................................................3
IMPORTANT SAFETY INSTRUCTIONS ..........................................................3
INSTALLATION ...........................................................................10
Before Installation ...........................................................................................10
Dimensions and Clearances ...........................................................................10
Ambient Temperature ......................................................................................10
Removing/Assembling the Doors .................................................................... 11
Levelling ..........................................................................................................12
Door Alignment................................................................................................12
Connecting the Appliance ...............................................................................13
Moving the Appliance ......................................................................................13
OPERATION ................................................................................14
Parts and Functions ........................................................................................14
Notes for Operation ......................................................................................... 17
Using Control Panel ........................................................................................19
Door Mullion ....................................................................................................20
Door-in-Door* ..................................................................................................21
Icemaker .........................................................................................................21
Using the Folding Shelf*..................................................................................21
InstaView Function* ........................................................................................22
Other Functions...............................................................................................22
SMART FUNCTIONS ..................................................................23
LG ThinQ Application ......................................................................................23
Smart Diagnosis .............................................................................................. 24
MAINTENANCE ...........................................................................26
Notes for Cleaning ..........................................................................................26
Cleaning the Condenser Cover ....................................................................... 26
Cleaning the Fridge Shelf................................................................................27
Cleaning the Folding Shelf*.............................................................................27
Cleaning the Vegetable Drawer ......................................................................28
Cleaning the Door Basket ...............................................................................28
Cleaning the Freezer Drawer ..........................................................................29
TROUBLESHOOTING ................................................................30
3
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SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent unforeseen risks
or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause
serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the
minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Children in the Household
•This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
•If the appliance is equipped with a lock (some models only), keep the
key out of reach of children.
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Installation
•This appliance should only be transported by two or more people
holding the appliance securely.
•Ensure that the socket outlet is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
•This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed and
grounded in accordance with all local codes and ordinances.
•If the power cord is damaged or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre.
•Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).
•Do not modify or extend the power cable.
•The appliance should be connected to a dedicated power line which
is separately fused.
•Do not use a multi socket outlet which is not properly grounded
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of the
power code rating or higher and use the multi socket outlet only for
the appliance.
•Install the appliance in a place where is easy to unplug the power
plug of the appliance.
•Be careful not to point the power plug up or let the appliance lean
against the power plug.
•Install the appliance on a firm and level floor.
•Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that is
subject to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
•Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
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•Be careful not to expose the rear of the appliance when installing.
•Be careful not to let the appliance door fall during assembly or
disassembly.
•Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
•Do not connect a plug adapter or other accessories to the power
plug.
Operation
•Do not use the appliance for any purpose (storage of medical
or experimental materials or shipping) other than any domestic
household food storage use.
•Unplug the power plug during a severe thunderstorm or lightening or
when not in use for a long period of time.
•Do not touch the power plug or the appliance controls with wet hands.
•Do not bend the power cable excessively or place a heavy object on
it.
•If water penetrates electrical parts of the appliance, disconnect power
plug and contact an LG Electronics customer information centre.
•Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•Do not apply excessive force or impact to the back cover of the
appliance.
•Do not put animals, such as pets into the appliance.
•Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
•Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
•Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
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•If there is a gas leakage (isobutane, propane, natural gas,
etc.), do not touch the appliance or power plug and ventilate
the area immediately. This appliance uses a refrigerant gas
(isobutane,R600a). Although it uses a small amount of the gas, it
is still combustible gas. Gas leakage during appliance transport,
installation or operation can cause fire, explosion or injury if sparks
are caused.
•Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
•Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
•Fill with potable water only into icemaker or dispenser water tank.
•Do not damage the refrigerant circuit.
•Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
Maintenance
•Disconnect the power cord before cleaning the appliance or replacing
the inside lamp (where fitted).
•Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket outlet.
•Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
•Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
•Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
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•Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
•Do not use mechanical devices or other means to accelerate the
defrosting process.
•Connect the water supply line (for plumbed models only) to a potable
water source only. Otherwise, impurities in the water may cause
illness.
Disposal
•When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
Technical Safety
•Keep ventilation openings, in the appliance enclosure or in the built-in
structure, clear of obstruction.
•Do not use electrical appliances inside the refrigerator.
•The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
•Refrigerant leaking out of the pipes could ignite or cause an
explosion.
•The amount of refrigerant in your particular appliance is shown on the
identification plate inside the appliance.
•Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
•Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
8
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Risk of Fire and Flammable Materials
This symbol alerts you to flammable materials that can
ignite and cause a fire if you do not take care.
•This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
•If a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the amount
of refrigerant used. The room must be 1 m² in size for every 8 g of
R600a refrigerant inside the appliance.
•When positioning the appliance, ensure the supply cord is not
trapped or damaged.
•Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
CAUTION
To reduce the risk of minor injury to persons, malfunction, or
damage to the product or property when using this product, follow
basic precautions, including the following:
Installation
•Do not tilt the appliance to pull or push it when transporting.
•Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
Operation
•Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
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•Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing.
•The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
•Do not place heavy objects on top of the Door-in-Door.
•Do not use the Door-in-Door as a chopping board and ensure it is not
scratched by a sharp tool, as this may cause appliance damage.
•Do not hang from the appliance door, storage room, shelf or fridge
Door-in-Door or climb up into it.
•Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
•Prevent animals from nibbling on the power cable or water hose.
•Do not open or close the appliance door with excessive force.
•If the hinge of the appliance door is damaged or operates improperly,
stop using the appliance and contact an authorized service centre.
•Do not clean glass shelves or covers with warm water when they are
cold.
•Never eat frozen foods immediately after they have been taken out in
the freezer compartment.
•Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or Door-in-Door.
•Do not open the door of the appliance with the Door-in-Door open, or
do not open the Door-in-Door while the door of the appliance is open.
The Door-in-Door may be struck by the edge of the appliance and
damaged.
Maintenance
•Do not insert the shelves upside down. The shelves may fall.
•To remove frost from the appliance, contact an LG Electronics
customer information centre.
10
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INSTALLATION
Before Installation
Dimensions and
Clearances
•Too small of a distance from adjacent items may
result in the degradation of freezing capability
and increased electricity costs. Allow over 50
mm of clearance from each adjacent wall when
installing the appliance.
A
C
B
H
DE
F
G
- Size (mm)
A 835
B 1787
C 734
D 617
E 688
F 734
G 1065
H 1562
Ambient Temperature
•The appliance is designed to operate within
a limited range of ambient temperatures,
depending on the climate zone.
•The internal temperature could be affected
by the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
•The climate class can be found on the rating
label.
Climate Class Ambient Temperature
Range ºC
SN (Extended
Temperate) +10 - +32
N (Temperate) +16 - +32
ST (Subtropical) +16 - +38
T (Tropical) +16 - +43 / +10 - +43*
*Australia, India, Kenya
NOTE
•The appliances rated from SN to T are intended
to be used at an ambient temperature between
10 ºC and 43 ºC.
Accessories
*1:This feature is only available on some models.
a b
a Spanner*1
b C-Clip (Snap Ring)*1
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Removing/Assembling the
Doors
•When it is necessary to move the appliance
through a narrow opening, removing the doors
is the recommended procedure.
WARNING
•Disconnect the power cord, house fuse or
circuit breaker before installing or servicing the
appliance. Failure to follow these instructions
may result in death, fire or electric shock.
Removing the Fridge Doors
1 Remove the screw of the hinge cover
on top of the appliance by rotating it
counterclockwise.
2 Remove the connector by pulling it in both
directions by pressing down on the hook of
the wire harness connector.
3 Rotate the hinge lever counterclockwise. Lift
the top hinge free of the hinge lever latch.
Hinge Lever Latch
CAUTION
•It is recommended that two or more people
carry out the door removal and refitting.
•When removing the upper hinge, be careful that
the door does not fall forward.
4 Lift the door off of the middle hinge pin and
remove the door.
CAUTION
•Place the door on a non-scratching surface with
the inner side facing up.
Refitting the Fridge Doors
Mount the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.
Removing the Freezer Doors
1 Remove the two hinge bolts.
2 Twist the hinge to raise the pivoting end so
that the door can be lifted off. Lift the door off
the lower hinge pin and remove it.
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3 Remove the door by lifting it off the lower
hinge pin.
Lower Hinge
Refitting the Freezer Doors
Mount the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.
Levelling
If the appliance seems unsteady, or the doors do
not close easily, adjust the appliance’s tilt.
Levelling the appliance
Open the freezer doors and adjust the height by
turning the nut above the foot with the spanner a.
Door Alignment
If the gap between the doors is uneven, follow the
instructions below to align the doors evenly.
Adjusting the Height of the
Freezer Door
1 Turn the keeper nut clockwise using the
spanner a.
2 Turn the adjustment hinge pin clockwise or
counterclockwise using the spanner b . To
lower the door, turn the adjustment hinge
pin clockwise. To raise the door, turn the
adjustment hinge pin counterclockwise.
3 Fasten the keeper nut by turning it
counterclockwise.
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CAUTION
•Do not adjust the height of the appliance door
more than 3 mm.Adjusting the Height of the Left
Fridge Door
If the left door is lower, lift the left door, and turn
the hinge bolt using the spanner c as in the
drawing.
Adjusting the Height of the Right
Fridge Door
<Type1>
If the right door is lower, lift the right door, and use
the spanner c to turn the keeper nut clockwise
until the heights are balanced.
<Type2>
If the right door is lower, lift the right door, and use
a pair of long nose pliers to additionally insert a
snap ring until the heights are balanced.
Connecting the Appliance
After installing the appliance, connect the power
plug into a socket outlet.
NOTE
•After connecting the power supply cord (or plug)
to the outlet, wait 2 or 3 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.
Moving the Appliance
1 Remove all food from inside the appliance.
2 Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance.
3 Tape parts such as shelves and the door
handle to prevent from falling off while moving
the appliance.
4 Move the appliance with more than two
people carefully. When transporting the
appliance over a long distance, keep the
appliance upright.
5 After installing the appliance, connect the
power plug into a socket out to switch on the
appliance.
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OPERATION
Parts and Functions
Exterior
aControl Panel
To set the freezer and fridge temperatures.
bDoor-in-Door*
The Door-in-Door is a double layered door system. It can be opened individually or together with the
main door. You can conveniently locate and access your favourite snacks or food items.
cDoor-in-Door Lever*
You can open the Door-in-Door by pulling the lever at the bottom of the door.
dInstaView Door-in-Door*
The InstaView Door-in-Door compartment allows for easy access to commonly used food items.
NOTE
•* means that this feature varies depending on the model purchased.
•The appearance or components of the appliance may differ from model to model.
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Interior
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aHygiene Fresh*
This function minimizes bacteria and odor inside the appliance.
bFridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
cDoor Mullion
This blocks the cold air of the fridge from leaking.
CAUTION
•To reduce the risk of scratching the door or breaking the center door mullion, make sure that the
fridge door mullion is always folded in.
•The door alarm will sound every 30 seconds if the door remains open longer than one minute.
Ensure that the folding mullion is folded in before closing the left-hand door.
dMoving Ice Maker
This is where ice is produced and stored.
eSmart Diagnosis Unit
Use this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
fDoor-in-Door*
A convenient storage area for frequently-used items that require easy access.
gAdjustable Fridge Shelf
Shelves are adjustable to meet individual storage needs.
hFolding Shelf*
Shelf is adjustable to meet individual storage needs.
iVegetable Drawer
This is where fruits and vegetables are stored to remain fresh for as long as possible.
jFreezer Tray
This is where frozen foods such as meat, fish, and ice cream can be stored.
•The sliding trays allow easy access and convenience of use.
kFreezer Drawer
This is for long-term storage of frozen items.
•Preserve small packaged frozen food or frequently-taken out foods. To use larger space, remove
drawers.
NOTE
•* means that this feature varies depending on the model purchased.
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Notes for Operation
•Users should keep in mind that frost can form. If
the door is not closed completely, if the humidity
is high during the summer, or if the freezer door
is opened frequently.
•Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
•Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise.
•If you are leaving the appliance turned off for an
extended period of time, remove all food and
unplug the power cord. Clean the interior, and
leave the doors slightly ajar to prevent mold
from growing in the appliance.
Suggestion for Energy Saving
•Ensure there is sufficient space between stored
foods. This allows cold air to be circulated
evenly and lowers electricity bills.
•Store hot food only after it has cooled in order to
prevent dew or frost.
•When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the food.
•Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.
•Note that a temperature rise after defrosting
has a permissible range in the appliance
specifications. If you wish to minimise the
impact this may have on the food storage due to
a temperature rise, seal or wrap the stored food
in several layers.
•The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions.
Storing Foods Effectively
•Store frozen food or refrigerated food inside
sealed containers.
•Check the expiration date and label (storage
instructions) before storing food in the
appliance.
•Do not store food for a long period of time
(more than four weeks) if it spoils easily at a low
temperature.
•Place the refrigerated food or frozen food in
each fridge or freezer compartment immediately
after purchasing.
•Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower its
taste and nutrition.
•Do not wrap and store vegetables with
newspaper. Printing material of newspaper
or other foreign substances may smear and
contaminate food.
•Do not overfill the appliance. Cold air can not
circulate properly if the appliance is overfilled.
•If you set an excessively low temperature
for food, it may become frozen. Do not
set a temperature lower than the required
temperature for the food to be stored correctly.
•If there are chill compartments in the appliance,
do not store vegetables and fruits with higher
moisture content in the chill compartments as
they may freeze due to the lower temperature.
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Max Freezing Capacity
•The Express Freeze function will set the freezer
to its maximum freezing capacity.
•This generally takes up to 24 hours and
automatically switches off.
•If the maximum freezing capacity is to be used,
Express Freeze must be switched on for seven
hours before fresh produce is placed in the
freezer compartment.
Maximum Storage
•To get better air circulation, insert all drawers.
•If large quantities of food are to be stored,
all the freezer drawers shall be taken out of
the appliance and the food shall be stacked
directly on the freezer shelves in the freezer
compartment.
NOTE
•To remove the drawers, first pick the food out of
drawers. Then use the handle of drawers, pull
out the drawers carefully. It may cause injury.
•The shape of each drawer may be different,
insert in the right position.
19
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Using Control Panel
Units and Functions
aFridge Temperature
•This sets the fridge target temperature.
bFreezer Temperature
•This sets the freezer target temperature.
c* Wi-Fi
•This sets the appliance to connect to your home’s Wi-Fi network.
dExpress Freeze
•This sets Express Freeze functions.
e* Lock
•This locks the buttons on the control panel.
NOTE
•The actual control panel may differ from model to model.
•The control panel will turn off automatically for energy saving.
•If there is any finger or skin contacts to the control panel while cleaning it, the button function may
operate.
20
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Setting the Temperature
This sets the fridge temperature or freezer
temperature.
•Press the Fridge button or Freezer button to
adjust the temperature.
•The initial temperature is set.
−Fridge : 3 °C
−Freezer : -18 °C
•The temperature can be adjusted.
−Fridge : from 0 °C to 6 °C
−Freezer : from -24 °C to -16 °C
•The actual inner temperature varies depending
on the food status, as the indicated setting
temperature is a target temperature, not actual
temperature within the appliance.
NOTE
•The default temperature setting may vary
depending on the appliance.
•Wait until two or three hours have passed after
connecting the appliance to the outlet before
storing food in the appliance.
•For ice making in normal climates, the freezer
temperature should be set to -18 °C or colder.
Setting Express Freeze
The function can quickly freeze a large amount of
ice or frozen foods.
•When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
•The function is enabled and disabled in turn
each time you press the button.
•The Express Freeze function automatically
terminates after a specific period has passed.
Setting and Resetting Lock
This locks the buttons on the control panel.
•When you press the Lock button for 3 seconds,
the Lock/Unlock icon on the control panel
lights. The function is enabled and disabled in
turn each time you press the button.
•If you press a button other than lock when the
lock is set, the button will not function.
•To change a setting, first press the Lock button
for 3 seconds to disable the function.
NOTE
•The Lock function does not disable the
dispenser operation.
•When you press a button other than lock when
the lock is set, the Lock/Unlock icon on the
control panel will flash 3 times.
Door Mullion
This door mullion prevents cold air from leaking
from the appliance.
CAUTION
•The door alarm will sound every 30 seconds if
the door remains open longer than one minute.
Ensure that the folding mullion is folded in
before closing the left-hand door.
•To reduce the risk of door scratches and
breaking the centre door mullion, make sure that
the appliance door mullion is always folded in.
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Door-in-Door*
Pull the lever at the bottom of the door upwards
until the Door-in-Door opens.
There is plenty of storage space inside the Door-
in-Door and its surrounding baskets, allowing you
to store food in an organized manner.
Removing the Case from the
Door-in-Door
Hold the case from inside the Door-in-Door with
both hands and remove it by lifting it upward.
Refitting the Door-in-Door Case
Mount them in the reverse order of the removal
process.
NOTE
•* means that this feature varies depending on
the model purchased.
Icemaker
1 To make ice, fill the ice tray with water and
insert it into its position.
Ice tray
knob
Ice storage bin
2 To take ice out, rotate the knob of the ice tray
clockwise.
NOTE
•You can remove the icemaker or ice storage bin
to create more space inside the freezer if you do
not use it.
Using the Folding Shelf*
Store taller items, such as a gallon container
or bottles, by pushing the front half of the shelf
underneath the back half the shelf. Pull the front of
the shelf forward to return to a full shelf.
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CAUTION
•Glass shelves are heavy. Use special care when
removing them.
•Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
NOTE
•* means that this feature varies depending on
the model purchased.
InstaView Function*
The InstaView function on the Door-in-Door lets
you see if you’re running low on frequently used
items like beverages and snacks, without opening
the refrigerator door.
1 Knock twice on the glass to turn the LED light
inside the Door-in-Door on or off.
2 The LED light turns off automatically after ten
seconds.
•The InstaView Door-in-Door function is disabled
when the right refrigerator door and the left
freezer door are open, for two seconds after
closing the door, and when the ice dispenser is
in use.
•Knock near the center of the glass. Knocking
near the edges of the glass may not activate the
InstaView Door-in-Door function properly.
•Knock hard enough that the knocking sound is
audible.
•The InstaView Door-in-Door function may
activate if a loud noise occurs near the
refrigerator.
NOTE
•* means that this feature varies depending on
the model purchased.
Other Functions
Door Open Alarm
The alarm sounds 3 times in 30 second
intervals if the door (fridge compartment, freezer
compartment, Door-in-Door) is left open or not
completely closed for one minute.
•Contact the LG Electronics customer
information centre if the alarm sound continues
even after closing the door.
Failure Detection
The appliance can automatically detect problems
during the operation.
•If a problem is detected, the appliance may not
operate and an error code is displayed even
when any button is pressed.
•When this occurs, do not turn off the power
and immediately contact the LG Electronics
customer information centre. If you turn off
the power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
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SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smart
phone using the convenient smart features.
Smart Diagnosis
•If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Settings
•Allows you to set various options on the
appliance and in the application.
NOTE
•If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
•The application is subject to change for
appliance improvement purposes without
notice to users.
•Functions may vary by model.
Before Using the LG ThinQ
Application
1 Check the distance between the appliance
and the wireless router (Wi-Fi network).
•If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
•To verify the Wi-Fi connection, check that Wi-Fi
f icon on the control panel is lit.
•The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
•LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
•If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
•The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
•The network connection may not work properly
depending on the Internet service provider.
•The surrounding wireless environment can
make the wireless network service run slowly.
•The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
•If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
•The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
•Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
•If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and register the product again.
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Installing LG ThinQ
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG ThinQ
application, allows the appliance to connect to a
home Wi-Fi network. The Wi-Fi icon shows the
status of the appliance’s network connection. The
icon illuminates when the appliance is connected
to the Wi-Fi network.
Initial Appliance Registration
Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
Re-registering the Appliance or
Registering Another User
Press and hold the Wi-Fi button for 3 seconds
to temporarily turn it off. Run the LG ThinQ
application and follow the instructions in the
application to register the appliance.
NOTE
•To disable the Wi-Fi function, press and hold the
Wi-Fi button for 3 seconds. Wi-Fi icon will be
turned off.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensource@lge.com. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.
Smart Diagnosis
This feature is only available on models with the c
or d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
•For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-
Fi unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
•The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-
Fi equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
•Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions provided in the LG
ThinQ application.
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Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
•Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
1 Press the Lock button to activate the lock
function.
•If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2 Open the fridge door and then hold the phone
on the upper right speaker hole.
3 Press and hold the Freezer button for three
seconds or longer while continuing to hold
your phone to the speaker.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
•For best results, do not move the phone while
the tones are being transmitted.
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MAINTENANCE
Notes for Cleaning
•When removing a shelf or drawer from inside
the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
the appliance.
−Otherwise, injury may occur due to the
weight of stored foods.
•If cleaning the outside air vents of the appliance
by means of vacuuming, then the power cord
should be unplugged from the outlet to avoid
any static discharge that can damage the
electronics or cause an electric shock.
•Detach the shelves and drawers and clean them
with water, and then dry them sufficiently, before
replacing them.
•Regularly wipe the door gaskets with a wet soft
towel.
•Door basket spills and stains should be cleaned
as they can compromise storage ability of the
basket and could even be damaged.
•After cleaning, check if the power cable is
damaged.
•Keep the air vents on the exterior of the
appliance clean.
−Blocked air vents can cause fire or appliance
damage.
•When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
−This may cause discoloration or damage to
the appliance.
−Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
•For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth.
•Never clean the shelves or containers in the
dishwasher.
−The parts may become deformed due to the
heat.
•If the appliance is equipped with an LED lamp,
do not remove lamp cover and LED lamp in any
attempt to repair or service it. Please, contact
the LG Electronics customer information centre.
Cleaning the Condenser
Cover
Use a vacuum cleaner with a brush to clean the
condenser cover and vents. Do not remove the
panel covering the condenser coil area.
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Cleaning the Fridge Shelf
Removing the Fridge Shelf
1 Open the fridge doors completely.
2 Tilt the front of the shelf up slightly and then
lift the shelf straight up.
3 Pull the shelf out tilted at an angle.
Refitting the Fridge Shelf
Refit the Shelf in the reverse sequence of their
removal.
CAUTION
•Make sure that shelves are level from one side
to the other. Failure to do so may result in the
shelf falling or food spilling.
•Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
•Glass shelves are heavy. Use special care when
removing them.
Cleaning the Folding Shelf*
Removing the Folding Shelf
1 Tilt up the back of the shelf and lift it straight
up.
2 Pull the shelf out tilted at an angle.
Refitting the Folding Shelf
Tilt the back of the shelf up and guide the rear
shelf hooks into the slots. Then, lower the back of
the shelf so that the hooks drop into the slots.
CAUTION
•Make sure that shelves are level from one side
to the other. Failure to do so may result in the
shelf falling or food spilling.
NOTE
•* means that this feature varies depending on
the model purchased.
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Cleaning the Vegetable
Drawer
Removing the Vegetable Drawer
1 Open the doors completely and remove
the contents of the Door-in-Door cases and
baskets. Remove the Door-in-Door case from
the appliance.
2 Remove the contents of the drawer. Hold the
handle of the drawer and gently pull it out
completely until it stops. Repeat to remove
the second drawer.
3 Tilt the cover slightly and support it with one
hand.
4 Pull the cover out tilted at an angle.
Refitting the Vegetable Drawer
1 Open the fridge doors completely.
2 Insert the bottom of the vegetable drawer into
its original position and gently push it back in
while lowering it.
Cleaning the Door Basket
Removing the Door Basket
Hold both edges of the basket and remove it by
lifting it upward.
Refitting the Door Basket
Refit the Door Basket in the reverse sequence of
their removal.
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Cleaning the Freezer
Drawer
The sliding freezer drawers allow easy access and
convenience of use.
Use the upper compartments to store packaged
frozen foods and frequently-used foods.
Use the lower compartment for larger frozen foods
and items stored for longer periods.
Removing the Freezer Drawers
1 Open both freezer doors completely. Pull out
the freezer trays and drawers to full extension
and remove all of the contents.
2 With the drawer fully extended, lift up the front
and pull the drawer out to remove it.
CAUTION
•The drawers are heavy. Always use two hands
when removing or assembling the drawers to
avoid product damage or personal injury.
•Always open the freezer doors completely
before removing or assembling the drawers.
Assembling the Freezer Drawer
1 Open both freezer doors completely. Raise
the front of the drawer slightly and insert the
rollers on the drawer’s sides into the guides in
the freezer compartment.
2 Gently push the drawer in while lowering it
into place.
CAUTION
•The drawers are heavy. Always use two hands
when removing or assembling the drawers to
avoid product damage or personal injury.
•Always open the freezer doors completely
before removing or assembling the drawers.
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Symptoms Reason & Solution
There is no
refrigeration or
freezing.
Is there a power interruption?
•Check the power of other appliances.
If the power plug unplugged from the outlet?
•Plug the power plug in the outlet properly.
There is poor
refrigeration or
freezing.
Is the fridge or freezer temperature set to its warmest setting?
•Set the fridge or freezer temperature to ‘Medium’.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
•Check the installation area and reinstall it away from heat generating
objects.
Did you store hot food without cooling it first?
•Cool the hot food first before putting it in the fridge or freezer compartment.
Did you put in too much food?
•Maintain an appropriate space between food.
Are the appliance doors completely closed?
•Completely close the door and make sure that stored food is not obstructing
in the door.
Is there enough space around the appliance?
•Adjust the installation position to make enough space around the appliance.
The appliance contains
a bad smell.
Is the fridge or freezer temperature set to 'Warm'?
•Set the fridge or freezer temperature to ‘Medium’.
Did you put in food with a strong smell?
•Store foods with strong smells in a sealed containers.
Vegetables or fruit may have spoiled in the drawer?
•Throw away rotten vegetables and clean the vegetable drawer. Do not store
vegetables too long in the vegetable drawer.
The inside lamp in the
appliance does not
turn on.
Does the inside lamp in the appliance turn off?
•It is not possible for customers to replace the inside lamp in the appliance as
they are not serviceable. If the inside lamp does not turn on, please contact
the LG Electronics customer information centre.
The appliance door is
not closed tightly.
Is the appliance leaning forward?
•Adjust the front feet to raise the front side slightly.
Were the shelves properly assembled?
•Refit the shelves if needed.
Did you close the door with excessive force?
•If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door closed.
Close without force.
TROUBLESHOOTING
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Symptoms Reason & Solution
It is difficult to open
the appliance door.
Did you open the door right after you closed it?
•If you try to open the appliance door within one minute after you closed
it, you may have difficulties because of the pressure inside the appliance.
Try to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
Door mullion does
not fold in and out
properly.
Are front levelling legs extended, appliance level, and doors aligned?
•Once the door baskets are filled, the doors may become misaligned,
preventing the door mullion or the Auto Open Door function from working
properly. Extend both front levelling legs fully so they are in firm contact with
the floor. Follow the instruction in the Door Alignment section to raise the left
appliance door until the door mullion is once again working properly. Adjust
the right appliance door so it aligns with the left appliance door.
There is condensation
inside the appliance
or on the bottom of
the vegetable drawer
cover.
Did you store hot food without cooling it first?
•Cool the hot food first before putting it in the fridge or freezer compartment.
Did you leave the appliance door open?
•Although the condensation will disappear soon after you close the appliance
door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
•Condensation can form due to the temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
•Store food in a covered or sealed container.
Frost has formed in the
freezer compartment.
Doors may not be closed properly?
•Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.
Did you store hot food without cooling it first?
•Cool the hot food first before putting it in the fridge or freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
•Make sure that air entry or exit is not blocked so that the air can circulate
inside.
Is the freezer compartment overfilled?
•Maintain an appropriate space between items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
•Frost or condensation can form if the outside air penetrates inside the
appliance.
Is the installation environment humid?
•Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
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Symptoms Reason & Solution
The appliance is
noisy and generates
abnormal sounds.
Is the appliance installed on a weak floor or improperly levelled?
•Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
•Adjust the installation position to allow enough clearance around the
appliance.
Are objects scattered behind the appliance?
•Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
•Remove the object on top of the appliance.
The side or front of the
appliance is warm.
There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.
•The heat releasing pipe to prevent condensation is installed on the front and
side of the appliance. You may feel it particularly hot right after the appliance
is installed or during the summer. You can be assured that this is not a
problem and is quite normal.
There is water inside
or outside of the
appliance.
Is there water leakage around the appliance?
•Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
•Check if the water is from the thawed frozen food or a broken or dropped
container.
Clicking noises
The defrost control will click when the automatic defrost cycle begins
and ends. The thermostat control (or appliance control on some models)
will also click when cycling on and off.
•Normal Operation
Rattling noises
Rattling noises may come from the flow of appliance, the water line on
the back of the unit (for plumbed models only), or items stored on top of
or around the appliance.
•Normal Operation
Appliance is not resting evenly on the floor.
•Floor is weak or uneven or levelling legs need to be adjusted. See the Door
Alignment section.
Appliance with linear compressor was moved while operating.
•Normal operation. If the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.
Whooshing noises
Evaporator fan motor is circulating air through the fridge and freezer
compartments.
•Normal Operation
Air is being forced over the condenser by the condenser fan.
•Normal Operation
Gurgling noises Appliance flowing through the cooling system
•Normal Operation
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Symptoms Reason & Solution
Popping noises
Contraction and expansion of the inside walls due to changes in
temperature.
•Normal Operation
Vibrating
If the side or back of the appliance is touching a cabinet or wall, some of
the normal vibrations may make an audible sound.
•To eliminate the noise, make sure that the sides and back do not make any
contact with any wall or cabinet.
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
•Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
•Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
•The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
•Only a 2.4 GHz router frequency is supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the
router frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
•If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move the
location of the router so that it is closer to the appliance.
