LG STB-3000 User Manual
Displayed below is the user manual for STB-3000 by LG which is a product in the Computer TV Tuners category. This manual has pages.
Related Manuals
EZ-Manager Wizard
pages 16 – 25
Custom Master STB Setup
pages 40 – 42
Cloning Procedures
pages 43 – 48
EXPERIENCED INSTALLER
© Copyright 2015 LG Electronics U.S.A., Inc. P/N: 206-4272 (Rev E)
STB-3000
HD Commercial Interface Set-top Box
•
•
Interactive Pro:Centric ®
Functionality
RF or IP Content Delivery
Commercial Mode Setup Guide
2206-4272
MODEL and SERIAL NUMBER
The model and serial numbers of this STB are located on the
back of the cabinet. For future reference, LG suggests that you
record those numbers here:
Model No._________________ Serial No._______________
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive
harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code
(U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
© Copyright 2015 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call:
1-888-865-3026
The latest product information and documentation is
available online at:
www.lg.com/us/commercial
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
3
206-4272
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
13.
Refer all servicing to qualied service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
15. When mounting an STB on the wall, make sure not to install
the STB by the hanging power and signal cables on the back
of the STB.
16. Do not allow an impact shock or any objects to fall into the
product.
17. Power Cord
Caution: It is recommended that appliances be placed
upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional
outlets or branch circuits. Check the STB specifications.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the STB.
18. Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in re or electric shock.
19. Outdoor Use/Wet Location
Warning: To reduce the risk of re or electrical
shock, do not expose this product to rain,
moisture or other liquids.
Do not touch the STB with wet hands. Do not install this
product near ammable objects such as gasoline or candles or
expose the STB to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects lled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
20. Grounding
Ensure that you connect the earth ground wire to prevent
possible electric shock (i.e., an STB with a three-prong
grounded AC plug must be connected to a three-prong
grounded AC outlet). If grounding methods are not possible,
have a qualied electrician install a separate circuit breaker.
Do not try to ground the unit by connecting it to telephone
wires, lightning rods, or gas pipes.
21. Disconnect Device
The mains plug is the disconnecting device. The plug must
remain readily operable.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if you turn off
this unit by SWITCH.
(Continued on next page)
IMPORTANT SAFETY INSTRUCTIONS
PORTABLE CART WARNING
4206-4272
(Continued from previous page)
22. Outdoor Antenna Grounding
If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
23. Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the STB as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
24. Transporting Product
Make sure the STB is turned Off and unplugged and that
all cables have been removed. Do not press against or put
stress on the STB.
25. Ventilation
Install the STB where there is proper ventilation. Do not
install in a conned space such as a bookcase. Do not cover
the STB with cloth or other materials (e.g., plastic) while it is
plugged in. Do not install in excessively dusty places.
26. Do not touch the ventilation openings, as they may become
hot while the STB is operating.
27. If you smell smoke or other odors coming from the STB or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
28. Keep the product away from direct sunlight.
IMPORTANT SAFETY INSTRUCTIONS
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
Ground Clamp
Electric Service
Equipment
5
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Table of Contents
Safety Warnings .................................. 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4
Table of Contents ................................. 5
STB-3000 Introduction / Setup Checklist............. 6
Introduction .................................... 6
Setup Checklist ................................. 6
STB-3000 Cabling Connections ..................7 – 9
Before You Begin ............................... 7
Connect the STB to the Display Panel ............... 7
STB-3000 Cabling Diagram ....................... 9
Commercial Mode Overview ...................10 – 12
Pass-through Mode............................. 10
FTG Mode.....................................11
Determining the STB Operating Mode . . . . . . . . . . . . . . 12
Pro:Centric Operation ........................13 – 14
Pro:Centric Interactive Menu Features .............. 13
Pro:Centric Interactive Menu Navigation ............ 13
Pro:Centric Setup .............................. 14
Setting the Video Output Resolution ............... 15
EZ-Manager Wizard ..........................16 – 25
Before You Begin .............................. 16
Initiate Configuration or Exit the EZ-Manager Wizard .. 17
STB Configuration Options ........................ 18
Zones and Room Number Assignments ............. 18
Configure Pro:Centric Settings .................... 20
USB Configuration ............................. 24
Ez Download Utility ..........................26 – 29
Before You Begin .............................. 26
Accessing and Using the Ez Download Utility ........ 26
Installer Menu ...............................30 – 39
Accessing the Installer Menu ..................... 30
Using the Installer Menu ......................... 31
Exiting the Installer Menu and Activating Settings ..... 31
Custom Master STB Setup ................... 40 – 42
Before You Begin .............................. 40
Clonable STB Setup Menu Features ............... 40
Custom Master STB Setup Procedure .............. 41
Cloning Procedures ..........................43 – 48
Learning Configuration from a Master STB .......... 43
Teaching Configuration to a Target STB............. 45
FTG File Manager Utilities Overview.............49 – 54
Creating an FTG Configuration File ................ 49
FTG File Manager Main Screen ................... 51
FTG Channel Map Configuration Utility ............. 52
FTG Channel Map Editor ........................ 53
FTG Installer Menu Configuration Utility............. 54
IP Environment Setup ........................55 – 62
Accessing the IP Environment Menu ............... 55
Pro:Centric Setup .............................. 55
Network Configuration .......................... 57
Pre-loaded Applications ......................... 62
References
Updating STB Software using a USB Memory
Device......................................63
–
64
Display Panel Specifications ....................... 65
STB Aux Input Configuration ....................... 66
Auto Input(s) Sensing Feature ...................... 67
Restoring Factory Defaults on the STB(s) ............. 68
Using the STB’s Zoning Features ................69 – 72
Using Media Share Features ....................73 – 75
STB-3000 Jack Panels............................ 76
External IR Receiver Specications................... 77
External Audio Line Out Specications ................ 78
Installer Remote Typical Key Functions ............... 79
STB Installer Remote ............................. 80
Troubleshooting ..............................81 – 83
General Troubleshooting......................... 81
STB Quick Check ............................... 82
Commercial Mode Check ........................ 83
Glossary of Terms ............................... 84
Document Revision History / Open Source Software Notice 85
Back Cover..................................... 86
Notes
• Installer Menu content is intended for use primarily by qualied TV electronics technicians.
• Refer to the STB-3000 Owner’s Manual for additional information on STB installation, specications, maintenance, and safety instructions.
• Design and specications subject to change without prior notice. This document provides examples of typical screen displays. Your displays
may vary from those shown in this document.
6206-4272
STB-3000 Introduction / Setup Checklist
Introduction
The STB-3000 set-top box is designed to be connected to a compatible commercial display panel to
create a system that can provide Pro:Centric ® functionality, as well as either RF or IP content delivery.
The STB-3000 may be used with LG Commercial Hospitality TVs (LP645H, LT670H, etc.) that support
Multiple Protocol Interface (MPI), or the STB-3000 may be used with LG Commercial Public Display TVs
(LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the
TV-Link Monitor (TLM) interface. The STB-3000 may also be used with commercial non-LG TVs that
support SONIFI’s Multiple Television Interface (MTI) protocol.
Setup Checklist
See also the STB-3000 Owner’s Manual for information on STB installation and hardware and cable
connections.
Installation and Setup
__ Unpack the STB and all accessories.
Accessories provided:
• AC/DC Power Adapter
• HDMI Cable
• MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)
• TLM Cable (proprietary cable for LG TLM control of display panel)
• A/V Adapter Cable
__ Obtain an LG Installer Remote for configuration purposes.
If you are connecting the STB to an LG display panel, the LG remote provided with the display should
be sufficient. If you are connecting the STB to a non-LG display panel or if you intend to use multiple
STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB
control is available for purchase. For additional information and/or to purchase an STB Installer
Remote, contact your LG service representative. See also Reference section, “STB Installer Remote.”
__ Determine the installation location for the STB and display panel stand or mount.
__ Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable
service connectors, any external equipment required for system operation, all necessary cables, wires,
and connectors, and any other additional required hardware, etc.
__ Install the display panel on VESA mount or stand.
Note: It may be advisable to make all cable connections before installing on VESA mount or stand.
Hardware Connections
__ Install any additional hardware as appropriate to your institution, LAN, etc.
Cable Connections
__ Make all connections to the STB jack panels, as described in this document.
Commercial Mode Setup
__ Complete appropriate procedures as described in this document for Commercial Mode operation.
7
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STB-3000 Cabling Connections
This section describes how to connect the STB-3000 to establish communication with a compatible
commercial display panel (LG Hospitality TV, LG Public Display TV, LG Commercial Monitor, or
commercial non-LG TV with MTI support).
Before You Begin
Refer to the appropriate subsection(s) below before proceeding to connect the STB. In particular,
make sure each display panel is in the proper, known state.
LG Display Panel Prerequisites
• If you are connecting the STB to an LG display panel, the display panel should be in a known
state. That is, the display panel should be either in a factory default state or custom congured
(in its default mode) with selected settings, for example, the aspect ratio, that you wish to use in
conjunction with the STB.
• For newer LG Public Display TVs, when you power ON the TV for the rst time, a Welcome
Wizard will be displayed, and you will need to complete the rst two steps of the wizard before
you can successfully connect the STB. First, you will need to select the Language (Step 1), and
then you will need to select the Mode Setting (Step 2). For Step 2, you MUST select “Home
Use.” After this, you can either continue with the wizard and select additional desired conguration
settings, or you can use the EXIT key on the remote to exit the wizard.
Commercial Non-LG Display Panel Prerequisites
• If you are connecting the STB to a commercial non-LG display panel, the display panel also
must be in a known state; however, note that you may need to perform initial steps to configure
the display (i.e., the TV) and/or its MTI port for MTI communication. Refer to the manufacturer’s
documentation for further information.
• If you are connecting the STB to a commercial non-LG display panel, it is also recommended
that you set the display’s start/Power On channel to HDMI1 since the STB will output video/audio
to HMDI1. This will eliminate the potential for momentary signal interruption when the STB is
rst turned ON since the STB default conguration automatically sends Television/Display Control
commands to switch the connected display panel to its HDMI1 input.
LG Installer Remote
• An LG Installer Remote (not supplied) is required to complete the procedure below, as well as
STB/display panel conguration procedures in this document. If you are connecting the STB to an
LG display panel, the LG remote provided with the display should be sufcient. However, if you
are connecting the STB to a non-LG display panel or if you wish to take advantage of the STB’s
multi-code feature, LG’s STB-dedicated Installer Remote will be required. See Reference sections,
“Installer Remote Typical Key Functions” and “STB Installer Remote,” for further information.
Connect the STB to the Display Panel
The following procedure only describes the essential STB/display panel connections. See
Reference section, “STB-3000 Jack Panels,” for further information on the additional jack panel
ports and connectors.
1. Turn ON the display panel.
(Continued on next page)
8206-4272
STB-3000 Cabling Connections (Cont.)
(Continued from previous page)
2. Refer to the STB-3000 Cabling diagram on page 9, and complete the following connections:
a) Make the appropriate Television/Display Control connection between the STB-3000 and the
display panel. *
• For LG Hospitality TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION
CONTROL on the STB-3000 front jack panel to the MPI port on the rear jack panel of the
display.
• For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to
connect RS-232C TELEVISION CONTROL on the STB-3000 rear jack panel to the DB9
RS-232 CONTROL connector on the rear jack panel of the display.
• For commercial non-LG TVs: Use the MPI/MTI cable provided to connect MPI/MTI
TELEVISION CONTROL on the STB-3000 front jack panel to the MTI (typically labeled
“DATA”) port on the rear jack panel of the display.
b) Use the HDMI cable provided to connect HDMI OUT on the STB-3000 rear jack panel to the
HDMI1 input connector on the rear jack panel of the display. **
c) For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall jack to
ANTENNA/CABLE IN on the STB-3000 rear jack panel. For IP delivered content, connect an
RJ-45 Ethernet (CAT5) cable from the institution’s network to the LAN port on the STB-3000
rear jack panel.
d) Insert the DC power plug of the AC/DC power adapter provided into the POWER connector
on the rear jack panel of the STB-3000, and then plug the AC/DC adapter into a standard
120V 60 Hz AC power outlet.
Once power is applied to the STB-3000, the LED on the STB’s front jack panel will light
steadily, indicating that the STB is in standby mode. Also, the display panel will be turned
OFF by the STB as soon as the STB is powered and establishes Television/Display Control
communication with the display.
Note: Once Television/Display Control communication is established between the STB-3000
and the display panel, the STB-3000 will be in control of the display panel, and certain resident
panel functions, like panel buttons, typically will no longer operate.
3. Use the Installer Remote to turn ON the STB/display panel.
While the STB is turning ON and sending the turn ON command to the display, the STB LED
blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED
remains lit but blinks off twice in rapid succession every ve seconds. The rst image you should
see on the display panel is a prompt to select the video output resolution (see “Setting the Video
Output Resolution” on page 15).
4. Select the video output resolution (i.e., the STB’s video output format), and complete the
appropriate Commercial Mode setup procedures, as described in this document.
Note: It is recommended that you complete STB-3000 Commercial Mode setup procedures before
you make external equipment connections to the STB-3000.
* On early STB-3000 models, the RS-232C TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1”
and the MPI/MTI TELEVISION CONTROL port is labeled “DISPLAY CONTROL 2.”
** The STB default conguration automatically sends Television/Display Control commands to switch the
connected display panel to its HDMI1 input.
9
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STB-3000 Cabling Connections (Cont.)
IN 1
(ARC)
IN 2
USB IN 2
USB IN 1
OUT
LAN
DIGITAL
AUDIO
IR IN
SERVICE
AV IN
AUDIO
LINE OUT
ANTENNA/
CABLE IN
STB-3000 Front Panel
STB-3000 Rear Panel
EXT MPI
CONTROL
RS-232C
TELEVISION
CONTROL
POWER
MPI/MTI
TELEVISION
CONTROL
c) & d) Complete STB Power
and Antenna/Cable connections.
b) Connect HDMI OUT
on STB to HDMI IN on
display panel. **
a) Connect RS-232C
TELEVISION CONTROL to LG
Public Display or Commercial
Monitor display panel DB9
RS-232 connector. *
* Only one Television/Display Control connection should be used. The proper connection depends on
the type of display panel to be controlled. Also, note that on early STB-3000 models, the RS-232C
TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1” and the MPI/MTI TELEVISION
CONTROL port is labeled “DISPLAY CONTROL 2.”
** The STB default conguration automatically sends Television/Display Control commands to switch the
connected display panel to its HDMI1 input.
a) Connect MPI/MTI
TELEVISION CONTROL to LG
Hospitality display panel MPI
port or to commercial non-LG
display panel MTI (DATA) port. *
STB-3000 Cabling Diagram
See also step 2 of procedure above.
10 206-4272
Channels
Aspect Ratio
16:9
Sleep Timer
O
Quick
Picture
Sound
General
Safety
Accessibility
QUICK SETTINGS
^
Commercial Mode Overview
This document describes how to set up the STB-3000 for Commercial Mode operation. LG commercial
STB functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the
STB’s CPU or Protocol Translator Card (PTC) or it resides externally from the STB (i.e., in a device from
the solution provider). The STB-3000 is capable of Free-To-Guest (FTG) Mode operation via the STB CPU.
Alternatively, the STB can be configured for Pass-through Mode (default). When in Pass-through Mode, the
STB-3000 may also be controlled externally via its EXT MPI CONTROL port (on early STB-3000 models,
labeled “MPI”).
Pass-through Mode
This mode allows you to configure individual STBs for Pro:Centric and/or FTG Mode via CPU operation.
This mode also allows external control via the EXT MPI CONTROL port on the STB jack panel. There
are two methods for configuring individual STBs that are currently in Pass-through Mode: either using the
EZ-Manager Wizard or the Custom Master STB Setup procedure.
EZ-Manager Wizard
When the STB is in a factory default state, the EZ-Manager Wizard provides automated and manual options
for conguring essential items for Pro:Centric operation and also provides an option for using a USB
memory device to congure the STB. Use the Installer Remote to make selections and complete each step.
See “EZ-Manager Wizard” on pages 16 to 25 for detailed information.
Typical Installer Menu
STB Setup Menus
Custom Master STB Setup
The Custom Master STB Setup procedure enables you to create
a customized Master STB Setup for Pass-through Mode or FTG
Mode via CPU configuration purposes. Use the Installer Remote to
congure Installer Menu items as required for STB operation and
set up STB features (Channel, Picture, Audio, etc.). See “Custom
Master STB Setup” on pages 40 to 42 for detailed information.
Installer Menu
To create a Master STB Setup, you will need to know how to access
the commercial controller (PTC) Installer Menu and make changes
to the default values as required. If necessary, familiarize yourself with
the Installer Menu and how to make and save changes. Refer to
pages 30 to 39 for information on accessing the Installer Menu and
for detailed descriptions of the Installer Menu items.
STB Setup Menus
On-screen setup menus control the features of the STB/display. Use
the Installer Remote to access the STB setup menus, and set the
STB/display features to the desired configuration for the end user.
Cloning
Cloning refers to the process of using a Master STB Setup to
configure a Target STB. Both STBs must be identical models. The
Master STB’s clonable setup menu features should be configured as
part of the Master STB Setup. If there are features in the Master
STB’s setup—channel icons or labels, digital font options, etc.—that
are not set or that are set incorrectly, those features also will not be
set or will be set incorrectly in the Target STBs. Refer to pages 43 to
48 for detailed information on cloning requirements and procedures.
STB_3000 PTC INSTALLER MENU
CPU-CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 ASIC D279
PTC V1.00.025 CPU V3.00.80.01
11
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External MPI Control
To control the STB using an external MPI control device, you must use the STB’s EXT MPI CONTROL port
for communication purposes.
Note: The STB-3000 is not equipped with an MPI card slot.
FTG Mode
In this mode, the STB’s CPU is congured with an FTG Channel Map, and the CPU controls and restricts
the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the
decryption of each Pro:Idiom ® encrypted channel and also provides logical channel mapping of physical RF
channels (analog and digital), IP channels, and Aux inputs. In addition, depending on the types of channels
included in the FTG Channel Map, FTG Mode provides the option to select either logical or physical tuning
(see note below) during configuration.
Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3
can be mapped to logical channel 9). It also allows physical RF channels, IP channels, and Aux inputs to be
listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you
include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0
through 137-0).
Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.
FTG Mode Features
FTG Mode provides the following features:
• Logical or physical tuning of physical RF channels and Aux inputs.
• Logical tuning of IP channels.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 logical channels.
• Start Channel set for RF, Aux input, or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning and Wi-Fi Zoning options for location-specic conguration.
LG’s FTG File Manager PC software enables you to create an FTG Conguration (.tlx) le, which may be
used to congure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG
Channel Map and congure Installer Menu settings. You can also create a TLX le from a Master STB
Setup that may be used to congure the CPU for FTG Mode.
In this mode, the STB’s CPU must be congured with an FTG Channel Map and FTG Installer Menu settings
using one of the following processes:
• Local: Congure an individual STB-3000 via its USB port using a USB memory device / TLX le. The
“Teach to STB (TLX)” process and associated procedures for FTG Mode conguration are described on
pages 43 to 48.
• Remote: Congure all STB-3000s at the site using a Pro:Centric server head end device (Example:
PCS150R). Refer to the Pro:Centric Server Admin Client User Guide for further information.
Commercial Mode Overview (Cont.)
12 206-4272
STB Setup Menus
Shows that the STB is
in Pass-through Mode .
Function Menu
Indicates the STB is not in
Pass-through Mode . While
the STB is in this mode,
Installer Menu settings can
be accessed as read-only.
While the STB is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items
will be read-only.
• Any FTG conguration changes must be made using a TLX le (typically edited in the FTG File Manager).
The FTG File Manager’s FTG Channel Map Conguration and FTG Installer Menu Conguration Utilities
enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as
necessary. See information on local conguration in this document or refer to documentation for the server
for information on remote management.
• If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will
enable you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further
information.
Pages 49 to 54 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free-
To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.
Remote Management in FTG Mode
When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG
Installer Menu settings is provided by a Pro:Centric server, via a TLX file loaded on the Pro:Centric server
Admin Client. Refer to the Pro:Centric Server Admin Client User Guide for further information.
Determining the STB Operating Mode
To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed
depends on the operating mode. See examples below.
If the Function Menu appears, the STB is in a mode (FTG, PPV, etc.) that does not allow the end user to
change the fundamental STB setup. If the STB setup menus appear, the STB is in Pass-through Mode.
Commercial Mode Overview (Cont.)
CC
CC
CC
Aspect Ratio
Caption
Time
Safety
Audio Mode
Input
General
Aspect Ratio
16:9
ASPECT RATIO
^
Channels
Aspect Ratio
16:9
Sleep Timer
O
Quick
Picture
Sound
General
Safety
Accessibility
QUICK SETTINGS
^
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Pro:Centric Operation
Pro:Centric Interactive Menu Features
LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive
channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and
points-of-interest maps.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions
and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hotel to deliver a video le to guest TVs for promotion and information
purposes.
The Pro:Centric server Admin Client web editor/content wizard is provided for customer conguration of
portal messages and billboards/maps.
Note: Customized content is typically dened by the service integrator and/or hotel administrators. LG
does not provide hotel-specic content.
Pro:Centric Interactive Menu Navigation
An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/
display features. Press PORTAL on the remote to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The
following are default interactive menus.
Channel Guide
Shows available TV networks and logical channels. When available, EPG
data provides additional channel and program information.
Information
Typically displays information on hotel amenities, for example, restaurants,
in-room dining, business centers, facilities, etc., as well as information on
local weather and attractions.
Help
Provides help for navigating the interactive menus.
Watch TV
Removes the interactive menu from the screen and returns to the previously
tuned TV channel.
14 206-4272
Pro:Centric Setup
Administration and management options for the Pro:Centric server are described in detail in the
Pro:Centric Server Admin Client User Guide. This document describes only those settings that must
be specied on the STB to enable Pro:Centric remote management and/or the Pro:Centric application.
• Remote management (E-Z Installation): The Pro:Centric server Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
a TLX file for FTG Mode configuration.
• Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes,
comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric
application settings are managed via the Pro:Centric server Admin Client.
The Pro:Centric server settings can be congured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for conguring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB Conguration option that enables you to congure an STB
for FTG Mode using a TLX le stored on a USB memory device. The TLX le incorporates FTG Installer
Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which are
used to set up the STB’s Pro:Centric feature.
Refer to “EZ-Manager Wizard” on pages 16 to 25 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create
a “procentric.local” DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP
conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually
enter the Pro:Centric server IP address and port number during conguration.
STB in Pass-through Mode
If the STB is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 30 to 39 for further details. Also, as necessary, refer to “Custom
Master STB Setup” on pages 40 to 42 and/or cloning information on pages 43 to 48.
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 55 and “Pro:Centric Setup” on pages 55 to 57 for further
information.
Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu item
119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search feature
to set the DATA CHANNEL value. See item 119 description on page 39 for additional information.
STB in FTG Mode
If the STB is in FTG Mode, use the FTG File Manager software to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their afliated elds). Then, transfer the FTG Installer Menu
settings to the STB. Refer to the FTG Mode overview on pages 11 to 12 for further information on FTG Mode
operation and conguration. Also, see note above regarding the option to use the STB’s Data Channel Auto
Search feature to set the DATA CHANNEL value.
Pro:Centric Operation (Cont.)
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Setting the Video Output Resolution
The first time you turn ON the STB/display panel, a Please Select Video Output Resolution menu
will be displayed, and you will need to select the appropriate option—720p, 1080p, or 1366 x 768—
for the STB’s video output format. You cannot proceed with STB configuration until you make a
selection.
Note: After it is turned ON, the STB begins an initialization process, and it may take several minutes
for the Video Output Resolution menu to be displayed.
Refer to documentation for the applicable display panel(s) to determine the appropriate setting.
The selected resolution should be compatible with the display panel’s native video resolution.
PLEASE SELECT VIDEO OUTPUT RESOLUTION
720p
1080p
1366 x 768
1. Use the Up/Down arrows on the Installer Remote to select the appropriate video output
resolution option, and then press OK.
The STB’s default video output resolution is 720p. If you select this option, the Please Select
Video Output Resolution menu will close and the EZ-Manager Wizard Welcome screen will be
displayed (see pages 16 to 25 for information on the EZ-Manager Wizard). Proceed with
Commercial Mode setup as required.
If you select one of the other two resolution options (1366 x 768 is selected/highlighted as the
recommended resolution), a Changing Video Output Resolution message will be displayed, and
the STB will reboot within a few seconds to change the resolution per your selection. Continue
with step 2.
2. When the STB reboot is complete (it may take a few minutes), you will be prompted to conrm
the new video output resolution. Use the arrow keys on the Installer Remote to select YES in the
conrmation screen, and then press OK on the Installer Remote.
Note: If there is no user interaction within 10 seconds, or if you select “NO” in the conrmation
screen, the STB will reboot and revert to the default resolution. After this reboot is complete, the
Please Select Video Output Resolution menu will be redisplayed.
Once you select and conrm the video output resolution, the EZ-Manager Wizard will be displayed.
Proceed with Commercial Mode setup as required.
Note: If required at a later time, you can also change the video output resolution in the STB
Installer Menu (item 105 VID OUT FORMAT) or via USB memory device / TLX le. In either case,
the STB will need to reboot (see item 105 description on page 38 for additional information).
16 206-4272
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or
manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is
initiated once the video output resolution is set (see previous page) and subsequently each time the
STB/display panel is turned ON, until one of its configuration methods has been completed or the
wizard is exited. Use the Installer Remote to make selections and complete each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related conguration, the wizard
also offers Zoning as well as USB conguration options.
• STB-3000s support the TV Zoning and Wi-Fi Zoning features, both of which enable location-
specic settings (see Reference section, “Using the STB’s Zoning Features,” for further information).
The EZ-Manager Wizard enables you to set the TV Zone # and/or the Wi-Fi Zone # in the STB as
part of the conguration process.
• The EZ-Manager Wizard also enables you to redirect to the STB’s standard STB Manager / USB
Download Menu as part of the conguration process, if desired, to perform USB conguration and/
or update functions.
Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if
applicable, the LAN cable during the conguration process, as doing so will interrupt
the current step and may corrupt the conguration data.
Before You Begin
• If you plan to create a Master STB Setup using the procedure described on pages 40 to 42, be
sure to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom
setup procedure. See also “Initiate Conguration or Exit the EZ-Manager Wizard” on the following
page.
• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be
reactivated; however, this requires that you restore the STB to a factory default condition. See
Reference section, “Restoring Factory Defaults on the STB(s),” for further information.
• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If
the Pro:Centric server is congured on the system and if no location-specic settings are required
in the STB, for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can
simply turn ON the STB/display, and once initiated, the wizard will proceed through each of the
conguration steps with no further user interaction.
• If any of the conguration steps fails, you will see a “Diagnostics” screen with an indication of the
failure. You will then have the opportunity to reinitiate the conguration process from the previous
screen or exit the EZ-Manager Wizard.
• If you would like to enable the SoftAP Media Share feature on an STB that will eventually be
congured for FTG Mode, you will need to use the IP Environment Menu to specify the SoftAP
settings before the STB is congured for FTG Mode. Refer to “IP Environment Setup” on pages
55 to 62 for information on the IP Environment Menu. See also “Custom Master STB Setup” on
pages 40 to 42.
EZ-Manager Wizard
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EZ-Manager Wizard (Cont.)
Initiate Conguration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
WELCOME TO LG’S EZ-MANAGER WIZARD
EXIT
NO PRO:CENTRIC
.
Use this setup wizard to configure the STB for Pro:Centric and/or Free-To-Guest (FTG) operation.
Select NEXT to continue.
.
If a Pro:Centric Server will not be installed and/or you do not wish to use the wizard to configure this STB for
FTG Mode, you may exit the wizard.
Select NO PRO:CENTRIC to disable the Pro:Centric feature of this STB, or select EXIT to quit.
This setup wizard will start automatically in 10 seconds.
NEXT
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
rst conguration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the “EXIT” option
from the subsequent screen(s).
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight NEXT and press OK. Then, continue to the “STB Conguration Options” section on the
following page.
• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this STB
(i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on
the Installer Remote to select/highlight EXIT and press OK. In the conrmation pop-up window,
select OK, and then press OK once more on the Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use the
wizard’s Zoning or USB conguration options, exit the wizard as follows: Use the arrow keys
on the Installer Remote to select/highlight NO PRO:CENTRIC and press OK. This will disable
the Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to
0) and exit the wizard. In the conrmation pop-up window, select OK, and then press OK once
more on the Installer Remote.
18 206-4272
EZ-Manager Wizard (Cont.)
STB Conguration Options
From the STB Conguration Options screen, you can choose how to proceed with the conguration
of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature(s) on the STB for location-specic
conguration purposes, select the “Zones & Room Number” option from this screen
and assign the appropriate TV Zone # and/or the Wi-Fi Zone # in the STB BEFORE
you continue with additional conguration.
STB CONFIGURATION OPTIONS
NEXTUSB CONFIGURATION
.
To configure the STB for Pro:Centric operation, select NEXT.
. To set the optional Zoning features, select ZONES & ROOM NUMBER.
. To access the STB Manager / USB Download Menu, select USB CONFIGURATION.
This setup wizard will continue automatically in 60 seconds.
ZONES & ROOM NUMBER
EXIT
01
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next conguration step.
Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.
Each time you select/highlight one of the following options, the screen text and elds will change in
accordance with your selection.
• To continue with Pro:Centric conguration, select NEXT (default) and press OK on the Installer
Remote. Refer to “Congure Pro:Centric Settings” on pages 20 to 24 for additional information.
• To set the Zoning feature(s) on the STB, select ZONES & ROOM NUMBER. See “Zones and
Room Number Assignments” below for further information.
• Select USB CONFIGURATION to access the STB Manager / USB Download Menu. See “USB
Conguration” on pages 24 to 25 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting SAVE & EXIT in the exit conrmation pop-up window. Or, you
can exit the wizard without saving any settings by simply selecting OK in the conrmation pop-up
window.
Zones and Room Number Assignments
You may complete one or more of the elds in the Zones, Label, and Room Number screen or
leave them at their default settings (TV Zone and Wi-Fi Zone) or blank (Label and Room Number),
as desired. However, if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi
Zoning—on this STB, you MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone
elds as described on the following page. See also Reference section, “Using the STB’s Zoning
Features,” for further information.
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EZ-Manager Wizard (Cont.)EZ-Manager Wizard (Cont.)
Note: Zoning features are only applicable for STBs that will be congured using a TLX le (local or
remote conguration).
ZONES, LABEL, AND ROOM NUMBER
NEXTUSB CONFIGURATION
. If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone
# (1-99) based on the Wi-Fi Zone in which this STB is installed.
. If creating Zones for Installer Menu settings and/or Channel Mapping,
select the appropriate TV Zone # (0-8) based on the Zone in which this STB
is installed.
(See Commercial Mode Setup Guide for more information.)
. Select a Label and/or use the alphanumeric keypad on the remote to input
the Room Number.
. When done, select NEXT to continue.
ZONES & ROOM NUMBER
EXIT
Wi-Fi Zone
<
0
>
TV Zone
<
0
>
Label
<
-----
>
Room Number
Room Number
01
1. Complete the appropriate eld(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the elds.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be congured with a
particular access point’s login data for wireless networking. Login data (i.e., SSID, security type,
and security key) may be provided in a TLX le to be used for conguration.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone eld at the top left of the screen, and use
the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).
• TV Zone: Enables you to set a TV Zone # so that the STB can be congured with Installer
Menu and/or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu
and/or TV Setup Menu settings may be provided in a TLX le to be used for conguration. If
the STB is being congured for FTG Mode, the TV Zone # setting also allows the STB to omit
channels that have been restricted in the FTG Channel Map.
To change the TV Zone from its default value (0), navigate to the TV Zone eld, and use the
Left/Right arrow keys to specify the desired TV Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this STB. In the Label
eld, use the Left/Right arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which
the TV is located. To enter a room number, navigate to the Room Number eld and press OK.
You can then use the number keys on the Installer Remote to direct enter a room number,
or you can use the arrow keys to select the appropriate alphanumeric character(s) from the
pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the
virtual keyboard, and then press OK on the Installer Remote.
2. When you are ready to continue, select the appropriate option, as follows:
• To proceed to the next EZ-Manager screen, use the arrow keys to select NEXT, and then
press OK on the Installer Remote. Continue to the “Congure Pro:Centric Settings” section
on the following page.
• To use a USB memory device in conjunction with the STB Manager / USB Download Menu to
complete the conguration, continue to “USB Conguration” on pages 24 to 25.
20 206-4272
EZ-Manager Wizard (Cont.)
Congure Pro:Centric Settings
Once you select “NEXT” from the STB Conguration Options screen, the Searching for Pro:Centric
Server screen is displayed.
Note: Select the “BACK” button, where available, to check previous settings, as necessary.
SEARCHING FOR PRO:CENTRIC SERVER...
EXIT
It may take 2 min 51 second(s).
This step automatically searches for the Pro:Centric Server.
If there is no Pro:Centric server installed, you do not need to continue with this procedure.
Please select either EXIT or MANUAL PRO:CENTRIC.
Status: Tuning channel 30
STB is now searching the pre-defined channels for the data channel...
MANUAL PRO:CENTRICBACK
02
You have the following options:
• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to congure
the STB for Pro:Centric operation and then to look for the Pro:Centric application and maintenance
(E-Z Installation) les to download. In this case, the wizard uses a search algorithm to determine
the Data Channel and the Pro:Centric Application Mode to set in the STB.
Continue with the “Automated Pro:Centric Conguration” subsection below.
• If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need
to be congured in order for the STB to connect to the Pro:Centric server and/or if the Pro:Centric
server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Conguration” subsection on page 22.
Automated Pro:Centric Conguration
Note: If the server is not yet congured on the system, use the manual conguration option to
congure the Pro:Centric operation. See also note below.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can
create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you
must use the manual conguration option to congure the Pro:Centric IP operation.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be
displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Conguration screen, which shows the progress of the data
downloads (see example on following page). Note that some steps may require a few minutes.
(Continued on next page)
21
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
If the process is successful, no further user interaction is required, though, in some instances, where
the option (for example “NEXT”) is available, you may manually move forward to subsequent steps
within the wizard to speed up the process.
PROCESSING THE PRO:CENTRIC CONFIGURATION
Downloading the Pro:Centric application files takes a few minutes.
Please wait...
2%
Retrieving files from data channel 70
Application files In progress...
Maintenance Files Synchronizing...
Warning - Do not remove AC power or the signal cables during these steps.
03
Note: If, after completing the search, the STB is unable to nd the Pro:Centric data channel (while
the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a
Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the
conguration) or exit the wizard.
When the Pro:Centric Conguration is complete, an EZ-Manager Conguration Complete screen is
displayed (see example below), and after 10 seconds, the wizard exits, and the STB turns OFF.
Installed Components
Pro:Centric Application GEM application downloaded
Maintenance Files LY970H_Config.tlx
TURN OFF
REBOOT
EZ-MANAGER CONFIGURATION COMPLETE
STB will turn o in 10 second(s)
Installed Components
Pro:Centric Application GEM application downloaded
Maintenance Files STB-3000_Config.tlx
TURN OFF
REBOOT
04
Note: With the EZ-Manager Conguration Complete screen on display, you can also manually turn
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK
on the Installer Remote.
22 206-4272
EZ-Manager Wizard (Cont.)
Manual Pro:Centric Conguration
1. With the Searching for Pro:Centric Server screen on display, use the arrow keys on the Installer
Remote to select/highlight MANUAL PRO:CENTRIC at the bottom right of the screen, and then
press OK.
In the Pro:Centric Manual Conguration screen (see examples below), you will be able to
congure the appropriate Pro:Centric settings in the STB. Use the Up/Down arrow keys on the
Installer Remote to navigate between elds.
PRO:CENTRIC MANUAL CONFIGURATION
EXIT
Pro:Centric Mode
Media Type
Data Channel
Signal Strength
Signal Quality
<
CONFIGURATION ONLY
>
<
RF
>
<
1
>
SEARCHBACK
0%
0%
No Signal
02
PRO:CENTRIC MANUAL CONFIGURATION
EXIT
Pro:Centric Mode
Media Type
IP Address
IP Port
255 255 255 255
0
SEARCHBACK
IP server not found
02
<
CONFIGURATION ONLY
>
<
IP
>
2. In the Pro:Centric Mode eld, use the Left/Right arrow keys to select the appropriate Pro:Centric
Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.
Note: For remote management only, select CONFIGURATION ONLY. The STB will search for
E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded,
i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.
Pro:Centric Manual Configuration Screen
with RF Media Fields
Pro:Centric Manual Configuration Screen
with IP Media Fields
(Continued on next page)
23
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* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
EZ-Manager Wizard (Cont.)
(Continued from previous page)
3. Refer to the appropriate subsection below, depending on the Pro:Centric server conguration, to
complete the remaining elds.
RF Conguration
a) In the Media Type eld, use the Left/Right arrow keys to select RF.
b) In the Data Channel eld, use the Left/Right arrow keys to select the RF channel number
that will be used by the Pro:Centric server as its data channel. The Data Channel value can
be set from 1 to 135. *
IP Conguration
a) In the Media Type eld, use the Left/Right arrow keys to select IP.
Note: By default, the Pro:Centric Manual Conguration screen initially shows RF conguration
elds. When you select “IP” as the Media Type, the Data Channel and Signal Strength/Quality
elds are replaced with IP Address and IP Port elds.
b) Enter the Pro:Centric server IP address and port number in the IP Address and IP Port elds,
respectively. The IP address must match the IPv4 multicast address and the port number
must match the port number that is set in the Pro:Centric server.
For each data entry eld: Use the arrow keys to select the eld and press OK. Then, you
can either use the number keys on the Installer Remote to direct enter data values or use
the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed
at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and
then press OK on the Installer Remote.
4. Once all elds are completed as required, you have two options (see also note below):
• To save the data entered and exit the wizard, use the arrow keys to select EXIT and then press
OK. In the subsequent pop-up conrmation window, select SAVE & EXIT, and then press OK
once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the
STB at a later time. This option is useful, in particular, if the Pro:Centric server has not yet been
congured.
• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the
arrow keys to select NEXT, and then press OK.
The EZ-Manager Wizard will proceed with the remaining Pro:Centric application and/or E-Z
Installation data download steps (see Processing the Pro:Centric Conguration screen example
on page 21).
Note: With RF conguration, Pro:Centric server data must be present on the RF channel selected
as the STB’s Data Channel in order for you to select “NEXT” (you will see a “data channel found”
message below the Signal Quality indicator). With IP conguration, Pro:Centric server data must
be present via the wired LAN cable connection in order for you to select “NEXT” (you will see a
“IP server found” message below the IP Port eld). The “NEXT” button is initially a “SEARCH”
button until the data entered is veried.
(Continued on next page)
24 206-4272
USB Conguration
The STB Manager / USB Download Menu provides options that enable you to download
conguration or software les individually from a USB memory device to the STB. You can also use
the Ez Download utility available from the menu to select one of each type of le to be downloaded
at one time using one process.
Each of the STB Manager / USB Download Menu functions requires that you have the appropriate
le(s) loaded on a USB memory device. If you wish to perform a software update from the STB
Manager / USB Download Menu, the software update le(s) must be stored in a folder named
“LG_DTV” in the root directory of the USB memory device. TLX les should simply be stored in the
root directory of the USB device.
The procedure below assumes the desired le(s) is/are already loaded onto the USB device. For
further information on STB Manager / USB Download Menu functions and le requirements, and/
or for information on creating TLX les, refer to the appropriate section(s) in this document.
Before You Begin
• If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate TV
Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen
BEFORE continuing with USB Conguration. See “STB Conguration Options” on page 18 for
further information.
• Ensure the USB device to be used has been formatted with FAT format.
• When creating les to be downloaded, avoid using special characters (?, &, @, etc.) in lenames.
• Refer to “Ez Download Utility” on pages 26 to 29 for further information on the Ez Download utility.
• Refer to “Custom Master STB Setup” on pages 40 to 42 for information on creating a TLX file
for cloning purposes, and/or refer to “Creating an FTG Conguration File” on pages 49 to 50 for
information on creating a FTG Conguration (.tlx) le for FTG Mode conguration.
• See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
USB Conguration via EZ-Manager Wizard
With either the STB Conguration Options or the Zones, Label, and Room Number screen on
display, proceed as follows to congure the STB/display using the USB memory device.
1. Insert the USB memory device with the appropriate le(s) into either of the STB’s USB ports.
EZ-Manager Wizard (Cont.)
(Continued from previous page)
When the Pro:Centric conguration is complete, an EZ-Manager Conguration Complete screen
(see example on page 21) is displayed, and after 10 seconds, the wizard exits, and the STB turns
OFF.
Note: With the EZ-Manager Conguration Complete screen on display, you can also manually turn
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK
on the Installer Remote.
(Continued on next page)
25
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press
OK.
You will be redirected to the STB Manager / USB Download Menu (see example below).
CANCEL
STB MANAGER
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
Note: You can select CANCEL and press OK on the Installer Remote at any time to return to
the EZ-Manager Wizard.
3. Select the appropriate option from the STB Manager / USB Download Menu, and initiate the
desired download(s).
Update progress will be shown either in a new screen or in a pop-up banner at the bottom of
the screen, in accordance with your selection in this step. Do NOT remove the USB device
while updates are in progress. When the update process is complete, the STB will reboot.* Upon
restart, depending on the type of update(s) completed, either the EZ-Manager STB Configuration
Options screen will be redisplayed (only software was updated) or the STB will tune according to
the Start Channel setting in the Installer Menu (the STB was configured with a TLX file).
Note: If the STB Configuration Options screen is redisplayed (only software was updated),
you can either proceed with configuration via the EZ-Manager Wizard or exit the EZ-Manager
Wizard, as required.
Note: If you updated the STB configuration with a TLX file that included a change to Installer
Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to conrm
the new video output resolution. See item 105 description on page 38 for further information.
4. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
* STB-3000s with CPU software earlier than v3.00.70 will only reboot upon completion of a TLX update if the TLX
file included a change to Installer Menu item 105 VID OUT FORMAT (see also note regarding item 105 above).
26 206-4272
Ez Download Utility
The Ez Download utility, available from the STB Manager / USB Download Menu, enables you to
select multiple les at one time from the les loaded on a USB memory device. You may use this
utility to download any one or all of the following to an STB: a TLX le for conguration purposes,
an STB (CPU) software update, a PTC software update.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Software update les must be stored in a folder named “LG_DTV” in the root directory of the USB
memory device. TLX les should simply be stored in the root directory of the USB device.
• If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, you can use
the wizard’s “USB Conguration” option to access the Ez Download utility (see “STB Conguration
Options” and/or “USB Conguration” on pages 18 and 24, respectively, as necessary).
• If the STB is currently in Pass-through Mode and you intend to use the Zoning feature(s) on this
STB for location-specic conguration purposes, make sure to assign the appropriate TV Zone #
and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below.
• When creating les to be downloaded, avoid using special characters (?, &, @, etc.) in lenames.
• Refer to “Custom Master STB Setup” on pages 40 to 42 for information on creating a TLX file
for cloning purposes, and/or refer to “Creating an FTG Conguration File” on pages 49 to 50 for
information on creating an FTG Conguration (.tlx) le for FTG Mode conguration.
• See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
Caution: Do not unplug the STB power cord or remove the USB memory device
during a data download, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Accessing and Using the Ez Download Utility
1. If it is not ON already, turn ON the STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated
above (see “Before You Begin”). However, to continue with this procedure and access the Ez
Download utility from the STB menus, exit the EZ-Manager Wizard. Then, continue with step 3.
• If the wizard is not displayed, go directly to step 3.
3. If the STB is currently in Pass-through Mode, you would like to transfer (Teach) a TLX le to the
STB via the Ez Download utility, and you intend to use one or both of the STB’s Zoning feature(s),
assign the appropriate TV Zone # and/or Wi-Fi Zone # in the STB at this time. See Reference
section, “Using the STB’s Zoning Features,” for further information.
Note: In order for the proper location-specic TV Zone and/or Wi-Fi Zone prole
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)
BEFORE you continue with the Ez Download utility.
4. Insert the USB memory device with the appropriate le(s) into either of the STB’s USB ports.
(Continued on next page)
27
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(Continued from previous page)
5. To access the STB Manager / USB Download Menu from the STB menus:
• Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-
through Mode) or the Function Menu (STB is not in Pass-through Mode).
• Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times to display the STB Manager / USB Download Menu.
Note: The STB Manager / Diagnostics Menu is for service use only.
6. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to
select Ez Download, and then press OK.
CANCEL
STB MANAGER
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
The Ez Download utility screen contains a listing of up to three les, one each of the STB
Software (CPU) and PTC Software les stored in the LG_DTV folder and the TLX les stored
in the root directory on the USB device.
CANCELBACK
UPDATE
Channel Tuning / Channel Banner Display
Logical
Physical
STB SW Version
03.00.71
Update Version
03.00.80
EZ DOWNLOAD
STB MANAGER
Select USB Memory Device
ˇ
USB Device 1:
Device Name
Teach to STB (TLX)
ˇ
STB-3000_IM.TLX
STB Software
ˇ
STB-3000_V03.00.80.epk
PTC Software
ˇ
STB-3000_v1.00.025.txt
Ez Download
Ez Download Utility (Cont.)
(Continued on next page)
28 206-4272
Ez Download Utility (Cont.)
(Continued from previous page)
Note: If there are no les of a particular le type on the USB device, that le type eld will not
be displayed in the Ez Download screen. For example, if there are no PTC les on the USB
device, you will not see a “PTC Software” eld in the Ez Download screen.
Note: Press on the Installer Remote or select BACK, as necessary, to return to the
STB Manager / USB Download Menu. To exit the STB Manager, select CANCEL (if accessed
from the STB menus, you may also press EXIT on the Installer Remote to exit). If you accessed
the STB Manager via the EZ-Manager Wizard, you will be returned to the last screen on display
before you selected the “USB Conguration” option. If you accessed the STB Manager via the
STB menus, you will be returned to program viewing.
7. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the le(s) you wish to use. If necessary, use the Up/Down arrow
keys on the Installer Remote to select/highlight the Select USB Memory Device eld and
press OK. Then, use the arrow keys to select the appropriate USB device from the drop-down
list.
8. To select a le use the Up/Down arrows on the Installer Remote to select/highlight the
appropriate le type/pull-down eld, and then press OK to view a drop-down list of available
les. From the drop-down list, use the Up/Down arrow keys to select the desired le.
Note: The utility will only allow you to select one of each le type for downloading. For example,
if there are two les in the Ez Download Teach To STB (TLX) list, you can only select one or the
other of those two les.
Note: The initial default value for each le type is “None.” After the Ez Download utility is run,
a le is automatically created and stored on the USB device that was used. The le, which
will have a “.dzm” le extension, maintains a history of the le(s) previously used with the Ez
Download utility. The next time(s) you use this USB device with the Ez Download utility, the
le(s) selected for the last download will be pre-selected for the current download.
Note: If an STB Software (CPU) le is selected, STB SW Version and Update Version elds will
be displayed at the bottom right of the screen. Ensure the software version of the selected le is
the correct version before applying the update to this STB.
9. If a TLX le that includes an FTG Channel Map is selected, a Channel Tuning / Channel Banner
Display eld will be displayed at the right of the screen. If the FTG Channel Map comprises RF
channels and Aux inputs only (the latter designated by 130-0 through 137-0), you can choose
the format for the channel tuning/banner display. Use the arrow keys on the Installer Remote to
select Logical tuning or Physical tuning. A checkmark will appear at the left of the selected
option. Logical tuning is selected by default.
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if the
selected TLX le does not include an FTG Channel Map, the message, “No Channel Map in
TLX le,” will be displayed at the right of the screen.
10. When you are ready to continue, use the arrow keys on the Installer Remote to select UPDATE,
and then press OK.
(Continued on next page)
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Ez Download Utility (Cont.)
(Continued from previous page)
Update progress will be shown in a new screen. Do NOT remove the USB device while updates
are in progress. When the Ez Download process is complete, an overview of the results will
briey be displayed and then, the STB will reboot. *
11. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
Note: If you updated the STB configuration with a TLX file, upon restart (and, if applicable,
conrmation of new video output resolution—see note below), the STB tunes according to the
Start Channel setting in the Installer Menu. If a Start Channel is specied, the STB will tune to
that channel, though in the case of FTG Mode conguration, a channel banner will only be
displayed if the Start Channel is included in the FTG Channel Map (depending on your selection
in step 9, the channel banner will display either the Start Channel’s logical channel number or
physical RF channel number). Otherwise, the STB will either return to the last channel tuned
(STB in Pass-through Mode) or tune to the rst channel in the FTG Channel Map (STB in FTG
Mode). In the latter case, remember that the channels in the FTG Channel Map are always
arranged in logical order, regardless of your selection in step 9.
Note: If you updated the STB configuration with a TLX file that included a change to Installer
Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to conrm
the new video output resolution. See item 105 description on page 38 for further information.
* STB-3000s with CPU software earlier than v3.00.70 will only reboot upon completion of a TLX update if the TLX
file included a change to Installer Menu item 105 VID OUT FORMAT (see also note regarding item 105 above).
30 206-4272
Installer Menu
Use the Installer Menu to set up, change, or view operational settings. This section describes how to
access, use, and exit the Installer Menu on location; however, you should also refer to the Installer
Menu descriptions in this document if you are conguring the STB using an FTG Conguration (.tlx)
le created using LG’s FTG File Manager software.
Refer to the table on pages 32 and 33 for brief descriptions of Installer Menu items. More detailed
descriptions follow the table listing.
Accessing the Installer Menu
1. Turn ON the STB/display panel.
If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, exit the
wizard.
2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the setup
menus (if the STB is in Pass-through Mode) or the Function Menu (if the STB is not in
Pass-through Mode) no longer toggles, and then press the STB Installer Menu entry sequence
(e.g., 9-8-7-6) + EXIT to access the STB Installer Menu.
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000
INSTALLER SEQUENCE has been modied, the entry sequence may be one of three additional
options. See Installer Menu detailed descriptions for further information.
The Installer Menu opens with item 000 INSTALLER SEQ 000.
Note: If the password (entry sequence) is not entered or registered correctly, you will see the message
“ENTER STB PASSWORD 0000” at the top of the screen instead of the STB Installer Menu header.
Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display.
Note: If an LG Hospitality TV (for example, LP645H, LT670H, etc.) is being used as the display panel
(connected to MPI/MTI TELEVISION CONTROL on the STB) and you press the TV Installer Menu entry
sequence + OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu. The TV’s
Installer Menu is accessible as read-only.
Note: If the STB is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,
the TV Zone # will be indicated in the Installer Menu header under the conguration mode indicator
described on the following page.
STB_3000 PTC INSTALLER MENU
CPU-CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 ASIC D279
PTC V1.00.025 CPU V3.00.80.01
Typical Installer Menu
The menu header identies this as the
STB-3000 Installer Menu. In the Installer
Menu footer, you can see the current
software versions of the STB, as indicated.
PTC Version CPU Version
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As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to
indicate the STB’s current conguration mode. The table below lists all possible mode identiers
for the STB-3000.
Acronym Description
CPU-CTV Pass-through Mode with Channel Map in CPU
CPU-FTG FTG Mode via CPU
CPU-P:C Application Tuning Mode via CPU
MPI-EXT External MPI Control
PTC-CTV Pass-through Mode with Channel Map in PTC
Using the Installer Menu
Refer to the table starting on the next page for an overview of the available Installer Menu items,
including their item numbers, functions, value ranges, and default values.
Installer Menu items not relevant to the STB are not present in the Installer Menu; therefore, some
numbers are missing. For example, item 006 will not appear. In addition, items that are dependent
on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT
AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See
Installer Menu detailed descriptions for further information.
Navigation within the Installer Menu
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items,
or access an item directly by keying in the item number and then pressing MENU. For example, to
access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.
Changing Installer Menu Settings
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote, or
enter a valid value directly. To save the new setting, press OK, or use the Up/Down arrow keys to
navigate to a new Installer Menu item if you have additional items to edit. Note that invalid values
will not be saved.
Exiting the Installer Menu and Activating Settings
After you have adjusted all required Installer Menu item settings, press OK once on the Installer
Remote to save your changes; then, press OK again to exit the Installer Menu. Any changes you
make will be stored in non-volatile memory.
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control)
settings in the STB are reset to their default values; that is, the Lock System, if previously enabled
from the Lock setup menu, will now be disabled, and the individual Parental Control settings will be
restored to default values.
Installer Menu (Cont.)
Caution: Installer Menu settings may affect options available
from the STB setup menus or the Function Menu.
32 206-4272
Installer Menu (Cont.)
Installer Menu Items 000 through 070
Item Function Value Range Default Value Brief Description of Function
000 INSTALLER SEQ 0 ~ 3 0Leave default set to 0.
001 POWER MANAGE 0 ~ 7 0Selects the number of hours of inactivity allowed before the STB automatically
turns itself OFF. Set to 0 to disable Power Management.
002 AC ON 0 ~ 3 0Set to 1 to enable STB/display panel to turn ON when AC power is applied. Set to
2 or 3 to enable Instant ON when AC power is applied. (See detailed descriptions.)
003 BAND/AFC 0 ~ 3 1Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC
004 STRT CHANNEL 0 ~ 127, 253,
255 255
Channel tuned when STB/display panel is turned ON. (Set to 255 to tune to
channel tuned before STB/display turned OFF.)
005 CHAN LOCK 0 / 1 0If set to 1, cannot tune from current channel.
007 STRT VOLUME 0 ~ 63, 255 255 Volume level when STB/display panel is turned ON. (Set to 255 to use
volume level before STB/display turned OFF.)
008 MIN VOLUME 0 ~ 63 0Sets minimum allowable volume setting.
009 MAX VOLUME 0 ~ 63 63 Sets maximum allowable volume setting.
010 MUTE DISABLE 0 / 1 0 Set to 1 to disable Mute Function.
011 KEY DEFEAT 0 / 1 0
If set to 1, menu navigation buttons/functions on LG Hospitality and commercial
non-LG display panels are not functional/available. N/A for LG Public Displays or
LG Commercial Monitors.
015 SLEEP TIMER 0 / 1 1Set to 1 to enable Sleep Timer.
016 EN. TIMER 0 / 1 0Set to 1 to enable On/Off Timers.
017 ALARM 0 / 1 1Set to 1 to enable Alarm.
020 FEATURE LEVEL 0, 16 ~ 24 0Determines an additional IR code scheme to which the STB will respond.
021 V-CHIP 0 / 1 1Set to 1 to enable V-Chip (Parental Control) functions.
022 MAX BLK HRS 0 ~ 99 12 Sets number of V-Chip blocking hours.
023 CAPTION LOCK 0 / 1 0Set to 1 to retain caption setting set before STB/display panel turned OFF.
028 CH. OVERIDE 0 / 1 1If set to 0, user access to channel settings in the STB setup menus is restricted
and users can only tune to channels that are included in the channel lineup.
029 OLD OCV 0 / 1 0 Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x.
030 ACK MASK 0 / 1 0If set to 1, enables ACK feature of MPI.
031 POLL RATE 20 ~ 169 94 Selects poll rate for MPI.
032 TIMING PULSE 186 ~ 227 207 Sets baud rate for MPI.
035 HDMI1 ENABLE 0 ~ 2 1Set to 0 to disable HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 1.
039 REAR AUX EN. 0 / 1 1Set to 1 to enable display panel Video 1 input jack.
041 SIMPLINK EN 0 / 1 0Determines the status of the SIMPLINK feature. (See detailed descriptions.)
042 AUTO INPUTS 0 ~ 255 0Determines the Aux inputs for which auto-sensing is enabled. (See detailed
descriptions.)
046 STRT AUX SRCE 1, 3, 5, 255 255 Sets the starting Aux source (if item 004 STRT CHANNEL is set to 0).
047 AUX STATUS 0 / 1 0Set to 1 for MPI Aux source to be reported as a channel number instead of
Channel 0.
049 DIS. AUDIO M. 0 ~ 7 0Determines the availability of the Sound Out (Audio) Menu in the STB menus, as
well as the default Audio Mode when STB is turned ON. (See detailed descriptions.)
053 DIS. CH-TIME 0 / 1 0Set to 1 to disable the STB’s Channel-Time display.
069 EN. CH-T COL. 0 / 1 1Set to 1 to enable custom color for the STB’s Channel-Time display.
070 FOR. CH-TIME 0 ~ 7 2Chooses custom foreground color for the STB’s Channel-Time display.
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Installer Menu Items 071 through 122
Item Function Value Range Default Value Brief Description of Function
071 BCK. CH-TIME 0 ~ 7 2Chooses custom background color for the STB’s Channel-Time display.
073 CH NOT AVBLE 0 / 1 0
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT
AVAILABLE” message is displayed if user attempts to direct tune a channel that
is not included in the channel lineup.
075 REVERT CH 0 / 1 0If set to 1 and loss of MPI communication occurs, STB tunes to Start Channel.
078 UPN MSB 0 ~ 255 0User programmable number, most significant byte.
079 UPN MSB-1 0 ~ 255 0User programmable number, most significant byte - 1.
080 UPN MSB-2 0 ~ 255 0User programmable number, most significant byte - 2.
081 UPN LSB 0 ~ 255 0User programmable number, least significant byte.
082 CHKSM ERROR 0 / 1 1Enforces rigid MPI checksum.
083 HANDSHK TIME 0 ~ 5 5Relaxes MPI timing to be compatible with PC-based Windows-controlled systems.
084 PERMANENT BLK 0 / 1 0Removes block hours setting for Parental Control and makes block permanent.
086 V. MUTE TIME 0 ~ 50 0Use to extend the normal video mute time during channel change.
088 EN NOISE MUTE 0 / 1 1(Analog channels only) If set to 1, audio is muted if no signal is present.
090 KEY LOCK 0 / 1 1If set to 1, all LG Hospitality and commercial non-LG display panel button
functions are locked. N/A for LG Public Displays or LG Commercial Monitors.
091 HDMI2 ENABLE 0 ~ 2 1Set to 0 to disable HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 2.
094 SAP MENU EN 0 / 1 1Set to 1 to enable SAP feature in Function Menu.
096 DEF. ASP. RATIO 0 ~ 4 2Sets default aspect ratio at power up. See detailed descriptions and item 106.
097 AUDIO OUTPUT 0 / 9
9
Set as required in accordance with external audio equipment connected to the
STB. (See detailed descriptions.)
098 PRO:CENTRIC 0 ~ 3
0
Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for
GEM (Java Application) Mode. Set to 3 for HTML Mode.
100 VIDEO INTERFAC 3 ~ 5 3Selects HDMI connection for display panel: 3 = HDMI1, 4 = HDMI2, 5 = HDMI3
101 IR FEEDBACK 0 / 2 0Set to 2 to disable the STB’s Bluetooth feature.
102 ATSC BAND 0 ~ 4 4Selects ATSC band.
103 ATSC TUNE MODE 0 / 1 1Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.
104 START MINOR CH 0 ~ 255 0Selects Minor Start Channel. Set to 0 for NTSC.
105 VID OUT FORMAT 1, 4, 5 1Sets format for video output: 1 = 720p, 4 = 1080p, 5 = 1366 x 768
106 ASP RATIO LOCK 0 / 1 0To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on
power cycle.
108 PANEL COM 0 ~ 3 2Sets display panel baud rate: 0 = 1200, 1 = 2400, 2 = 9600, 3 = 115200
110 PANEL DELAY 0 ~ 15 8Sets the display panel communication delay time.
111 PANEL VOL PRE 0 ~ 100 100 Determines a preset fixed volume level to set in the display panel.
113 PANEL TYPE 0 ~ 4 4Sets display panel communication command set. (See detailed descriptions.)
116 VIDEO MUTE EN 0 / 1 0(Analog channels only) If set to 1, video mutes (blank screen) when no
signal is present.
117 FACT DEFAULT 0 / 1 0Set to 1 to restore the factory default settings of all Installer Menu items.
119 DATA CHANNEL 0 ~ 135, 253,
255 255
Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by
the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find
the Pro:Centric RF channel. (See detailed descriptions.)
121 UPDATE TIME HR 0 ~ 23, 128 128 Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly
entering 128 turns the Wake For Update feature OFF.
122 UPDATE TIME MN 0 ~ 59, 255 0Sets the minute for Wake For Update. (See detailed descriptions.)
Installer Menu (Cont.)
34 206-4272
Installer Menu (Cont.)
000 - INSTALLER SEQUENCE
Species entry sequence to the Installer Menu.
0 = 9876 1 = 4321
2 = 1478 3 = 3698
001 - POWER MANAGE (Power Management)
Energy saving feature. Determines the number of hours, in the
range 1 to 7, of inactivity allowed, either at the display control
panel or from the remote, before the STB automatically turns itself
OFF. If set to 0, Power Management is disabled.
002 - AC ON (AC Power Switchable)
If set to 1, this allows the STB/display panel to turn ON when AC
power is applied. Pressing the POWER button is not necessary.
This is desirable if the STB is plugged into a switched AC outlet.
Set to 2 or 3 to enable the Instant ON feature (see additional
information below). Set to 0 (default) for standard STB/display
turn ON/OFF operation.
The Instant ON feature allows the STB to turn ON when AC power
is applied, while the display panel remains OFF. The STB retains
its ON status, and the POWER button only toggles the display On
and Off.
• If this item is set to 2, the STB will reboot and, if applicable (i.e.,
item 119 DATA CHANNEL set from 1 to 135 or 253), check
for and download any available updates from the Pro:Centric
server each time the display panel is turned OFF. This setting is
not recommended if the STB will be congured with a resident
application.
• If this item is set to 3, the STB will not reboot to check for and
download updates each time the display panel is turned OFF,
with the following exception: the rst time the display is turned
OFF after this item is set to 3, the STB will reboot and initiate an
update event (Data Channel Auto Search and/or check for and
download of updates—see also paragraph below). This setting
is recommended if the STB will be congured with a resident
application. In this mode, the standard check for and download
of updates is under application control. Refer to your site-specic
documentation for further information on conguring the STB with
a resident application.
When this item is set to 2 or 3, the STB also will reboot and initiate
an update event once every 24 hours. During the update event, the
STB, as applicable, performs a Data Channel Auto Search (item
119 set to 255) and/or checks for and downloads any available
updates from the Pro:Centric server (item 119 DATA CHANNEL set
from 1 to 135 or 253). The time at which this event occurs depends
on the setting of item 121 UPDATE TIME HR. See item 119 and
121 descriptions for further information. Once the update cycle is
complete, the STB completes the reboot and resumes its ON state
with the display panel OFF.
Note: If set to 1, the STB does not respond to ON/OFF commands
from the remote, and the SLEEP TIMER is also nonfunctional.
003 - BAND/AFC (Band/Automatic Frequency Control)
There are four possible settings for this option:
0 = Broadcast 1 = CATV (default)
2 = HRC 3 = IRC
If some channels were not found by Auto Tuning (Channel
Search), select the appropriate Band setting here, and add the
channels using the Channel Edit option in the Channel Menu.
004 - STRT CHANNEL (Start Channel)
If active, this function allows you to determine the initial Major
Start Channel number when the STB/display panel is turned
ON. This feature is useful for an in-house information channel,
since the STB/display would always select that channel when it is
turned ON. If set to 255, the last channel tuned before the STB/
display was turned OFF will be the channel tuned when the STB/
display is turned ON again.
0 = Aux 127 = Map to Major CH 4
1 ~ 125 = Major Ch. # 253 = IP Start Channel
126 = Map to Major CH 3 255 = Last Channel
Note: For a digital Start Channel, always remember to set item
104 to the Minor Start Channel number.
Note: 126 and 127 are mapped only in SONIFI PPV Mode.
Note: The IP Start Channel shown above can only be set in the
FTG File Manager, which is used to congure STB CPUs for FTG
Mode. The same applies for the additional Major Channel number
range of 128 ~ 135 in Physical tuning and 128 ~ 999 in Virtual
tuning mode. This means that these values, if set, will only be
visible in the read-only Installer Menu when the STB is in FTG
Mode. The read-only display also will show additional information
about the channel, for example, the IP address and port number,
etc.
005 - CHAN LOCK (Channel Lock)
Channel Lock is ideal if the system must always be on the same
channel. Changing channels with the Channel Up/Down or keypad
numbers is impossible. Channel Lock is inactive if set to 0 (default).
Generally, this feature is used in connection with item 004 STRT
CHANNEL where the Start Channel may, for example, be set to 3
or 4. If the Start Channel is 3, then the STB will remain locked on
channel 3.
NOTE: For items 007, 008, and 009
For legacy reasons, the scale used is 0 – 63. The PTC software
will translate this to the 0 – 100 scale used by the STB.
To translate an STB volume level to the Installer Menu value,
use the following formula:
Installer Value = STB Value x 63
100
Enter only the whole number (disregard fractions).
Detailed Descriptions of Installer Menu Items
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Installer Menu (Cont.)
007 - STRT VOLUME (Start Volume)
This function allows the Installer to determine the initial volume
level setting when the STB/display panel is turned ON. This feature
is useful for an in-house information channel, since the STB/display
will always select that volume level when it is turned ON. The range
of values is 0 to 63, 255. If set to 255, the last volume level before
the STB/display was turned OFF will be the current volume level
when the STB/display is turned ON again.
008 - MIN VOLUME (Minimum Volume)
This function determines the minimum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume too low to hear. The value range
is from 0 to 63. The factory default is 0, which provides the full
range of volume control, if item 009 MAX VOLUME is set to 63. It
is recommended to set the same value on every STB.
Note: The minimum volume level cannot have a value setting
higher than the maximum volume level (described below).
009 - MAX VOLUME (Maximum Volume)
This function determines the maximum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume level high enough to disturb others.
The value range is 0 to 63, with 63 as the default, which gives the
user the full range of volume control, if item 008 MIN VOLUME is
set to 0. It is recommended to set the same value on every STB.
Note: The maximum volume level cannot have a value setting
lower than the minimum volume level (described above).
010 - MUTE DISABLE
Enables or disables sound mute function. If set to 1, sound cannot
be muted. If set to 0, sound can be muted.
011 - KEY DEFEAT
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1, Key Defeat is enabled, which means that
end users cannot access or navigate within the STB’s on-screen
menu(s) from the display panel; i.e., menu navigation buttons will
not function. Set to 0 to disable Key Defeat. Note that all IR features
remain functional regardless of this setting; users can always
access the STB’s menus by pressing MENU on the remote.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
015 - SLEEP TIMER
If set to 1, the Sleep Timer feature may be used. If set to 0, the
Sleep Timer is not available.
016 - EN. TIMER (Enable On/Off Timers)
If set to 1, the Timer function is available to the end user and
enabled continuously. Set to 0 to disable On/Off timers.
Note: The STB clock must be set in order for timers to be used.
017 - ALARM
Gives the installer the option of making the Alarm function available
to the end user. If set to 1, the Alarm function is available to the end
user. Set to 0 to disable the Alarm function.
Note: The STB clock must be set before the Alarm function will
work.
020 - FEATURE LEVEL
Determines an additional IR code scheme to which the STB will
respond, allowing for the use of unique IR codes based on “bed
number” in a multi-STB/display single room installation. First
determine the IR mode; then select the bed number.
Values IR Mode Bed #
0 Disabled N/A
16 – 24 Multi-code Remote 1 – 9
Note: The STB-dedicated Installer Remote is required for use of
this feature. For further information, see Reference section, “STB
Installer Remote.”
021 - V-CHIP (Parental Control)
Set to 1 to activate V-Chip (Parental Control) and have it available
to the end user to lter and control or otherwise restrict program-
ming content that can appear. Set to 0 to turn the V-Chip feature
Off (not available to user); no programming restrictions can be set.
022 - MAX BLK HRS (Maximum Block Hours)
Sets hours from 0 to 99 for the maximum V-Chip (Parental Control)
block hours. Default setting is for 12 blocking hours.
Note: This item is not available in the Installer Menu when item 021
V-CHIP is set to 0 or when item 084 PERMANENT BLK is set to 1.
023 - CAPTION LOCK
If set to 0, captions are OFF when the STB/display panel is turned
ON. Set to 1 to use the caption setting congured before the STB/
display was turned OFF when the STB/display is turned ON.
028 - CH. OVERIDE (Channel Override)
Applicable for Pass-through Mode only. If set to 1, users can select
channels either with Channel Up/Down or by direct keypad entry.
This setting also allows full access to channel settings in the STB
setup menus (i.e., channels may be added or removed from the
channel lineup, channel labels and icons may be edited, etc.). If set
to 0, the channel lineup is locked. That is, user access to channel
settings in the STB setup menus is restricted, and users can only
tune to the channels that are included in the channel lineup. Also, in
this case, users can only select channels using Channel Up/Down;
direct keypad entry is not available.
029 - OLD OCV (On Command Video™)
Set to 1 to remap the PTC’s direct tune channels for Aux inputs
from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy
OCV) to direct tune Aux inputs. See also Reference section, “STB
Aux Input Conguration.”
36 206-4272
Installer Menu (Cont.)
030 - ACK MASK
MPI Communication Parameter. When set to 1, enables ACK
feature of MPI.
031 - POLL RATE
MPI Communication Parameter. Selects poll rate for MPI. Step size
of 16 ms. Changing from default may affect communication via MPI.
032 - TIMING PULSE
MPI Communication Parameter. Sets baud rate for MPI. Step size
of 4.3 uS. Changing from default may affect communication via MPI.
035 - HDMI1 ENABLE
Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable
HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI
1 input.
039 - REAR AUX EN. (Rear Aux Enable)
Set to 1 to enable display panel rear Aux (Video 1) input. Set to 0
to disable display panel rear Aux (Video 1) input.
041 - SIMPLINK EN
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable
SIMPLINK functionality (does not enable remote control access to
the SIMPLINK Menu).
Note: When both this item and item 042 AUTO INPUTS are
enabled in the Installer Menu, HDMI inputs will be detected by
SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
042 - AUTO INPUTS
Determines the Aux inputs for which auto-sensing is enabled. Set
to 0 to disable auto-sensing for all available inputs. Set to 255 to
enable auto-sensing for all available inputs. For information on
options for individual input settings, see Reference section, “Auto
Input(s) Sensing Feature.”
Note: In order for auto-sensing to be enabled for an input, that
input must also be enabled in the Installer Menu. For example, to
enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must
also be set to 1 or 2. Also, see note above regarding STB operation
when both this item and item 041 SIMPLINK EN are enabled.
046 - STRT AUX SRCE (Start Aux Source)
Sets the starting Aux source. When turned ON, the STB/display
panel will tune to starting Aux source if item 004 STRT CHANNEL
is set to 0.
1 = Video 1 3 = HDMI 1
5 = HDMI 2 255 = Last Aux (default)
Note: Above is applicable only if all Aux sources are enabled.
Note: This item is not available in the Installer Menu unless item
004 STRT CHANNEL is set to 0.
047 - AUX STATUS
Set to 1 for MPI Aux source to be reported as a channel number
instead of channel 0. Set to 0 to disable Aux identication change.
Controls MPI status channel response for Aux inputs.
049 - DIS. AUDIO M. (Disable Audio Menu)
Determines the availability of the Sound Out (Audio) Menu in the
STB menus. Also determines the default Audio Mode when STB is
turned ON. See the table below and set as required.
Value Sound Out (Audio)
Menu Status
Default Audio Mode at TV
Turn ON
0 (default) Enabled Internal Display Speaker
1 Disabled Internal Display Speaker
2 Enabled External Speaker (optical or HDMI)
3 Disabled External Speaker (optical or HDMI)
4 Enabled LG Sound Sync (optical)
5 Disabled LG Sound Sync (optical)
6 Enabled LG Sound Sync (BT wireless)
7 Disabled LG Sound Sync (BT wireless)
Note: If a SIMPLINK-enabled device is connected to the STB
and item 041 SIMPLINK EN is set to 1 (enabled), the SIMPLINK
device Audio Mode will have priority over the setting of this item
when the STB/display is turned ON.
053 - DIS. CH-TIME (Disable Channel-Time)
Set to 1 to disable the STB’s Channel-Time display; the STB’s
Channel-Time display will not appear. Set to 0 to enable the STB’s
Channel-Time display.
069 - EN. CH-T COL. (Enable Channel-Time Custom Color)
Set to 1 to enable custom color for the STB’s Channel-Time display.
Set to 0 to disable custom color for the Channel-Time display.
070 - FOR. CH-TIME (Channel-Time Display Foreground Color)
Set the STB’s Channel-Time display foreground color according
to the following color chart:
0 = Black 3 = Cyan 6 = Yellow
1 = Blue 4 = Red 7 = White
2 = Green 5 = Violet
Note: If foreground color and background color are the same, the
menu background will be transparent.
Note: Applies only to “Channel Not Available” message if item
073 CH NOT AVBLE is set to 1 (enabled). Also, items 070 FOR.
CH-TIME and 071 BCK. CH-TIME are not available in the Installer
Menu when item 069 EN. CH-T COL. is set to 0.
071 - BCK. CH-TIME (Channel-Time Display Background Color)
See description for item 070 FOR. CH-TIME above. The color
chart is the same for both items.
073 - CH NOT AVBLE (Channel Not Available)
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL
NOT AVAILABLE” message is displayed when a user attempts to
direct tune a channel that is not included in the channel lineup.
Note: This item is not available in the Installer Menu when item
028 CH. OVERIDE is set to 1.
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075 - REVERT CH (Revert to Start Channel)
If set to 1 and loss of MPI communication occurs, the STB auto-
matically tunes to the specied Start Channel.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 255.
078 - UPN MSB (UPN Most Signicant Byte)
User programmable number, most signicant byte readable by
MPI command. Note: Not linked to serial number.
079 - UPN MSB-1 (UPN Most Signicant Byte-1)
User programmable number, most signicant byte-1 readable by
MPI command. Note: Not linked to serial number.
080 - UPN MSB-2 (UPN Most Signicant Byte-2)
User programmable number, most signicant byte-2 readable by
MPI command. Note: Not linked to serial number.
081 - UPN LSB (UPN Least Signicant Byte)
User programmable number, least signicant byte readable by
MPI command. Note: Not linked to serial number.
082 - CHKSM ERROR (Checksum Error)
Enforces rigid MPI checksum validation. Set to 1 for validation.
Set to 0 to disable (does not check checksum on MPI async port).
SPI is always checked.
083 - HANDSHK TIME (Handshake Time)
Adds an additional delay to the handshake time which is 64 msec,
thus relaxing MPI timing requirements to be compatible with PC-
based Windows controlled systems. Range is 0 - 5.
(Timeout = 25.5MS + [25.5 MS* Handshake time].)
084 - PERMANENT BLK (Permanent Block)
Allows Lock (Parental Control) blocking schemes to be permanent
by disabling the blocking hours function. Set to 1 to install Parental
Control restrictions permanently. Set to 0 for user-specied hours
control of blocking schemes.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0.
086 - V. MUTE TIME (Video Mute Time)
Use to extend the normal video mute time during channel change.
For example, you may wish to extend the normal video mute time
to prevent the display of encrypted video (i.e., from a Pro:Idiom
encrypted channel) that has not yet been decrypted. When set to
0, the normal video mute time is not extended. Set from 1 to 50
to increase the normal video mute time in 100 ms step increments
up to a maximum of 5 seconds (e.g., the value of 25 represents 2.5
seconds, or 25 x 100 ms = 2.5 seconds).
088 - EN NOISE MUTE (Enable Noise Mute)
Applicable for analog channels only. If set to 1, audio mutes if no
signal is present.
090 - KEY LOCK
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1 (default), Key Lock is enabled, which
means that all display panel button functions will be locked, i.e.,
non-functional. Set to 0 to disable Key Lock.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
091 - HDMI2 ENABLE
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable
HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI
2 input.
094 - SAP MENU EN (2nd Audio Program)
Set to 1 to enable the SAP feature in the Function Menu, when
the Function Menu is available (i.e., STB is not in Pass-through
Mode). Set to 0 to disable the SAP feature in the Function Menu,
when the Function Menu is available.
096 - DEF. ASP. RATIO (Default Aspect Ratio)
Selects default aspect ratio at power up:
0 = Set By System 1 = 4:3
2 = 16:9 (default) 3 = Just Scan
4 = Zoom
Note: This item is not available in the Installer Menu unless item
106 ASP RATIO LOCK is set to 0.
097 - AUDIO OUTPUT
Determines availability of the analog audio output to be used by
external audio equipment connected to the Audio Line Out jack
on the STB. Set to 0 to disable audio output. Set to 9 (default) to
enable xed line level (typically 400 mVrms ± 100 mVrms @10KΩ)
output. See also Reference section, “External Audio Line Out
Specifications.”
098 - PRO:CENTRIC
Selects the Pro:Centric Application Mode. Set to 0 (default) to
disable the Pro:Centric application. Set to 1 for Flash Mode. Set
to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.
In order to retrieve the Pro:Centric application, when enabled (for
Flash, GEM, or HTML Mode), the STB must be turned OFF/ON two
times. Once you exit the Installer Menu, turn OFF the STB/display
panel for at least one minute. When you turn the STB/display back
ON, the STB will start the appropriate library based on the setting
of this item. Wait until TV programming appears on the display, and
then turn the STB/display back OFF, this time for a few minutes, to
initiate the application download. When you turn the STB/display
back ON, press the PORTAL key on the Installer Remote, and
verify that the Pro:Centric application appears on the display.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0.
Installer Menu (Cont.)
38 206-4272
100 - VIDEO INTERFAC
Selects the HDMI port on the display panel to be used for HDMI
input from the STB. Set to 3 for HDMI 1 (default). Set to 4 for
HDMI 2. Set to 5 for HDMI 3.
If you change the value of this item, make sure to reconnect the
HDMI cable from the STB to the appropriate HDMI port on the
display panel once you have exited the Installer Menu.
101 - IR FEEDBACK
If set to 0, the STB’s Bluetooth feature is enabled (default). If set
to 2, the Bluetooth feature is disabled.
Note: Bluetooth may be used in selected installation environments,
with Bluetooth enabled devices, for example, an LG Magic Motion
Remote (MMR). However, depending on the application for which
the STB is installed, you may need to disable Bluetooth.
102 - ATSC BAND
Sets up STB to receive different types of incoming signals.
0 = Broadcast 1 = CATV 2 = HRC
3 = IRC 4 = Same as NTSC
103 - ATSC TUNE MODE
Sets ATSC tuning mode. Default set to 1 for Physical Channel
scan. Set to 0 for Virtual Channel scan.
104 - START MINOR CHANNEL
Sets Minor Start Channel number at power up. 0 = NTSC. If not
0, number selected is the digital channel’s Minor Start Channel
number.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 0 or 255.
105 - VID OUT FORMAT
Selects the format for video output (i.e., the resolution):
1 = 720p (default) 4 = 1080p 5 = 1366 x 768
If you change the video output format on location, once you exit
the STB Installer Menu, a Changing Video Output Resolution
pop-up banner will appear at the bottom of the display screen,
and then the STB will reboot to change the resolution per your
selection. When the reboot is complete, a conrmation pop-up
banner for the new video output resolution will be displayed. To
conrm the new video output resolution, use the arrow keys on
the Installer Remote to select YES in the conrmation banner, and
then press OK on the Installer Remote.
If there is no user interaction within 10 seconds of the prompt for
conrmation, or if you select “NO” in the conrmation banner, the
STB will reboot and revert to the former resolution.
Note: If this item is updated via a TLX le loaded on a Pro:Centric
server, no conrmation is required.
Note: Refer to documentation for the applicable display panel(s)
to determine the appropriate resolution setting. The selected
resolution should be compatible with the display panel’s native
video output resolution. If necessary/desired, you can use TV Zone
designations to create multiple proles to differentiate item 105
settings by display panel brand. See Reference section, “Using the
STB’s Zoning Features,” for further information on TV Zones.
106 - ASP RATIO LOCK (Aspect Ratio Lock)
Set to 1 to retain previous aspect ratio with power off. Set to 0 to
retain default aspect ratio with power off. See item 096 DEF. ASP.
RATIO above.
108 - PANEL COM (Panel Communication)
Sets the display panel baud rate:
0 = 1200 1 = 2400
2 = 9600 (default) 3 = 115200
110 - PANEL DELAY
After the STB sends the turn ON command to the display panel,
the display panel requires time to complete its power on sequence
before it begins accepting commands from the STB. This item sets
the time, in seconds, to delay the STB’s initial communication with
the display panel. The default value is 8 seconds.
Note: The amount of time required for the display’s power on
sequence varies by display panel brand/model. Thus, depending
on the brand/model of display panel connected to the STB, you
may be able to decrease or you may need to increase the Panel
Delay value, accordingly.
Note: This item does not apply to LG Hospitality display panels.
111 - PANEL VOL PRE (Panel Volume Preset)
Determines a preset xed volume level (gain) to set in the display
panel. The audio signal (volume level) is dynamically controlled
in the STB. The default value is 100 to provide a typical 1:1 ratio
of volume level to sound output when the STB is connected to an
LG display panel.
Note: Sound output may vary by display panel brand/model. Thus,
depending on the brand/model of display panel connected to the
STB, you may need to adjust the preset volume level to achieve
the desired sound output.
113 - PANEL TYPE
Sets the TLM command set to communicate with the display
panel. This setting is only applicable for LG Public Display TVs
and Commercial Monitors that use the RS-232C TELEVISION
CONTROL port for STB-to-display panel communication. The
default value (4) will be appropriate for most current display
models. See Reference section, “Display Panel Specications,” to
determine the appropriate setting for the display panel being used.
116 - VIDEO MUTE EN (Video Mute Enable)
Applicable for analog channels only. If set to 1, video mutes
(blank screen) when no signal is present.
Installer Menu (Cont.)
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Installer Menu (Cont.)
117 - FACT DEFAULT (Factory Default)
Set to 1 and press OK to restore the factory default settings of all
Installer Menu items. Once complete, the value returns to 0.
Caution: If set to 1, this clears all STB Installer Menu
custom settings and restores the factory default
settings. It also clears the channel lineup, including
any assigned channel icons and custom text labels.
Note: See also Reference section, “Restoring Factory Defaults on
the STB(s),” for further information.
119 - DATA CHANNEL
Set to 0 to disable. Set from 1 to 135 to match the RF channel
number that will be used by the Pro:Centric server as its data
channel. If left at the default value (255), the STB’s Data Channel
Auto Search feature will be enabled (see additional information
below). *
Data Channel Auto Search feature: When this item is set to 255
(default), once every 24 hours, the STB will initiate a search of 10
predened channels (10, 20, 30, ... 100) and then, if necessary,
perform a complete search of the RF channels (1 to 135) in an
attempt to nd the RF channel used by the Pro:Centric server as
its data channel. If the Pro:Centric RF channel is found, the DATA
CHANNEL value will be changed from 255 to match the server’s
RF channel number. The time at which the Auto Search occurs
depends on the setting of item 121 UPDATE TIME HR. See item
121 description for further information.
Note: Pro:Centric updates are downloaded from the Pro:Centric
server to the STB when the STB/display panel is turned OFF.
While Pro:Centric updates are in progress, it is not possible to
turn ON the STB/display.
Note: The Data Channel is automatically set to “253” if Media
Type is set to “IP” either in the EZ-Manager Wizard or in the
STB’s IP Environment / Pro:Centric Menu (see “EZ-Manager
Wizard” on pages 16 to 25 or “Pro:Centric Setup” on pages 55
to 57, respectively) or if Installer Menu item #119 Data Channel
is set to “IP Address” in the FTG File Manager, which is used to
congure STB CPUs for FTG Mode operation. It is not possible to
change the value to “253” directly in the Installer Menu.
121 - UPDATE TIME HR
Based on the settings of this item and item 122 UPDATE TIME
MN, the Wake For Update feature wakes the STB once daily to
check for and, if applicable, download updates from the Pro:Centric
server.
Set the Wake For Update hour from 0 to 23. This item uses the
24-hour clock format. The value “128” (default) is displayed as
“OFF.” Directly entering 128 resets the default value (OFF) for this
item, though note that this setting does not mean the STB will not
initiate update events—see additional information below.
Under standard STB/display panel OFF/ON operating conditions
(i.e., item 002 AC ON is set to 0), a Wake For Update event occurs
when the STB/display is OFF and causes the STB to temporarily
turn ON, perform the update cycle, and then turn back OFF, all
while the display remains OFF. If item 002 AC ON is set to 2 or 3
for Instant ON, then the STB is always ON and Wake For Update
occurs when the display is OFF. The Wake for Update event
causes the STB to reboot in order to perform the update cycle and
then return to its ON state with the display panel OFF. See also
description for item 002.
Random Distribution of Update Time: If this item is set to 128
(OFF), the time at which a Data Channel Auto Search (item 119
set to 255) and/or an Instant ON update (item 002 set to 2 or 3)
occurs is determined as follows: Each STB initiates the search
and/or checks for updates during the 2 AM hour (if the STB clock
is set) or after two hours of elapsed time from when AC power
was applied (if the STB clock is not set). Also, in this case, a xed
update time minute from 0 to 59 that has been assigned to each
STB is used. (The intention of this feature is to prevent all of the
installed STBs from performing updates at the same time; however,
note that in installations that have a large quantity of STBs with this
feature, there will be some STBs that have the same update minute
assignments.) The update time for the STB is displayed at the right
of this item in the Installer Menu, for example:
121 UPDATE TIME HR OFF 02:34
If the display is ON when a Wake For Update is to occur, the
update will take place the next time the display is turned OFF.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0, except when item 002 AC ON is
set to 2 or 3 for Instant ON.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
122 - UPDATE TIME MN
Set the Wake For Update minute from 0 to 59. If item 121 is NOT
set to 128 and you wish to invoke the “random” minute assignment
on the STB, set this item to 255. See also description for item 121
UPDATE TIME HR above.
Note: This item is not available in the Installer Menu unless item
121 UPDATE TIME HR is set from 0 to 23.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
40 206-4272
Custom Master STB Setup
This section describes how to create a customized Master STB Setup for cloning purposes when
the STB is in Pass-through Mode. The Master STB Setup can used to configure either STBs that
are to remain in Pass-through Mode or STBs that are to be configured for FTG Mode.
Cloning requirements and procedures are described in detail on pages 43 to 48.
Note: You can use the FTG File Manager to create an FTG Conguration (.tlx) le for FTG Mode
conguration, if desired (see pages 49 to 50). However, it is not possible to customize STB setup
menu settings in the FTG File Manager. If you wish to include customized STB setup menu settings
in the STB conguration, in addition to the channel lineup and Installer Menu settings, perform the
Master STB Setup procedure to create the conguration le.
Before You Begin
• It is recommended that you disconnect all Aux inputs if you intend to run Auto Tuning (Channel
Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input active.
• All Learning and Teaching processes on the STB are performed via USB memory device / TLX
le. The TLX le comprises Installer Menu settings, IP Environment Menu settings (with the
exception of unique STB attributes and settings), and all STB sources’ (analog, digital, AV1,
HDMI, etc.) clonable setup menu settings. See also “Clonable STB Setup Menu Features” list
below.
• If the TLX le contains an FTG Channel Map (created during Master STB Setup or in the FTG
File Manager), the Target STB(s) will be congured for FTG Mode after Teaching is performed,
though as part of the Teaching process, you may have the option to select either logical or physical
channel tuning. If you would like the Target STB(s) to remain in Pass-through Mode, the TLX le
should not include an FTG Channel Map.
Clonable STB Setup Menu Features
Quick Settings
Channels
General
Language
Time & Date
−Clock Mode (Auto/Manual)
−Time Zone
Timers (No Signal Power Off)
Accessibility
Pointer Options
Closed Captions
Note: Some menu options vary between analog and digital channels and Aux inputs.
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Custom Master STB Setup (Cont.)
Custom Master STB Setup Procedure
1. Turn ON the STB/display panel.
The next step depends on whether the EZ-Manager Wizard appears
on the screen when you turn ON the STB/display:
• If the wizard is displayed, the STB is in the required factory default
state. Exit the wizard, and then continue with step 2.
• If the wizard is not displayed, restore the STB to a factory default
condition before continuing with this procedure. See Reference
section, “Restoring Factory Defaults on the STB(s),” as necessary,
for further information.
2. Set Installer Menu items.
This step provides specic instruction only on the Installer Menu items
that should be set on a Master STB. Refer to pages 30 to 39 for detailed
information on all Installer Menu items.
a) Use the Installer Remote to access the PTC Installer Menu (see
“Accessing the Installer Menu” on page 30 for further information).
b) Set Installer Menu item 003 BAND/AFC, as appropriate.
• Broadcast: Set to 0. • HRC: Set to 2.
• CATV: Set to 1 (default). • IRC: Set to 3.
c) Set any other Installer Menu items that affect your TV programming
network to the required conguration. For example, set the panel
display type (if applicable), enable/disable Aux inputs, set a Start
Channel, etc.
d) After you have adjusted all Installer Menu item settings as required,
and if you do not need to congure any IP Environment settings (see
note below), press OK once on the Installer Remote to save your
changes; then, press OK again to exit the menu.
Note: If you intend to congure settings in the IP Environment Menu,
which is accessible from the Installer Menu, you can proceed directly
to step 3. All Installer Menu settings will be saved automatically when
you access the IP Environment Menu.
3. Congure IP Environment settings.
Note: You cannot return directly to the Installer Menu from the IP
Environment Menu; thus, you may wish to set all Installer Menu items
as needed before you access the IP Environment Menu. Otherwise,
you will need to reaccess the Installer Menu to set additional items.
Navigate to Installer Menu item 119 DATA CHANNEL, and press
2-5-3 + MENU to launch the IP Environment Menu. Then, complete
network conguration as required. In particular, if you intend to use
the Wi-Fi Zoning feature, you must congure the wireless network
connection as part of the Master STB Setup. See “IP Environment
Setup” on pages 55 to 62 for further information.
Typical Installer Menu
Adjust the value for this
Installer Menu item, as required.
003 BAND/AFC 001
(Continued on next page)
STB_3000 PTC INSTALLER MENU
CPU-CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 ASIC D279
PTC V1.00.025 CPU V3.00.80.01
42 206-4272
Channels
Aspect Ratio
16:9
Sleep Timer
O
Quick
Picture
Sound
General
Safety
Accessibility
QUICK SETTINGS
^
Custom Master STB Setup (Cont.)
(Continued from previous page)
4. Set up STB/display panel features.
On-screen setup menus control the features of the STB/display.
Press MENU on the Installer Remote to access the STB setup
menus, and then set Channel, Picture, Sound, etc. options to the
desired configurations. See “Clonable STB Setup Menu Features”
list on page 40 and also notes below.
Note: If you intend to use the Zoning feature(s) on this STB, make
sure to assign the appropriate TV Zone # and/or Wi-Fi Zone # at this
time as described in Reference section, “Using the STB’s Zoning
Features.”
Note: If desired and if appropriate, you can run Auto Tuning (see
step 5) prior to completing this step.
5. (Optional) Run Auto Tuning.
If you are creating a Master STB Setup for cloning purposes and
you want the Target STB(s) to remain in Pass-through Mode, do
NOT run Auto Tuning. If you Learn an auto-tuned/edited channel
lineup from a Master STB Setup, thereby creating a TLX file with
an FTG Channel Map, and then Teach the TLX file to a Target STB,
this will put the Target STB in FTG Mode.
Note: When you Teach a TLX file that contains an FTG Channel
Map to a Target STB (for FTG Mode configuration), you may have
the option to select either logical or physical channel tuning. For
either selection, the channel sequence will be based on the order in
which the channels appear in the FTG Channel Map. You can view
and/or edit the channel sequence in the FTG File Manager, as
required.
a) Use the Installer Remote to access the Quick Settings Menu.
Then, select Channels > Channel Tuning and follow the
on-screen instructions to search for all available analog and
digital channels.
b) Use the Channel Manager option in the Channels Menu to edit
the channel lineup, as necessary. Add/delete channels per your
system requirements.
6. Verify the STB/display panel setup.
Make sure the STB/display features are set per your requirements.
Also, if applicable, verify that the channel lineup is correct.
The Master STB Setup is now ready to be saved to a USB memory
device. See “Cloning Procedures” on pages 43 to 48.
Use the STB setup menus to set
the display features to the desired
configuration for the end user.
(Optional) Use Channels Menu
options to run Auto Tuning and
edit the channel lineup.
Quick
Picture
Sound
General
Safety
Accessibility
CHANNELS
Channel Tuning
Channel Manager
Channel Label
Multi Audio
MONO MONO
Audio Language
None
^
^
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Cloning Procedures
Cloning typically refers to the process of using a Master STB Setup to configure a Target STB.
This section describes how to save (Learn) a Master STB Setup and transfer (Teach) it to a Target
STB using a USB memory device / TLX le.
You can also create a TLX le using the FTG File Manager and then use the Teaching procedure
to transfer the conguration to Target STBs. Refer to “Creating an FTG Conguration File” on
pages 49 to 50, as necessary.
Learning Conguration from a Master STB
This section describes how to Learn conguration from a Master STB.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• If the STB is not already in FTG Mode, complete the Custom Master STB Setup procedure (see
pages 40 to 42).
• If you would like the Target STB(s) to remain in Pass-through Mode after Teaching, ensure
the Master STB does not have an auto-tuned/edited channel lineup; otherwise, Teaching the
Learned le will result in the Target STB(s) being congured for FTG Mode.
• If you intend to use the STB Zoning feature(s), make sure to assign the appropriate TV Zone #
and/or Wi-Fi Zone # as described in Reference section, “Using the STB’s Zoning Features,”
BEFORE performing the Learning procedure. Also, for Wi-Fi Zoning in particular, the STB’s
wireless network connection settings should be congured in the IP Environment Menu before
Learning is initiated.
• It is not possible to clone a Master STB’s clock. Either set a Target STB’s clock manually, or use
the Auto Clock setting in the STB setup menus.
Caution: Do not unplug the STB power cord or remove the USB memory device while
Learning is in progress, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Learn Configuration from Master STB
1. Ensure the Master STB/display panel is set up completely and turned ON.
2. Insert the USB memory device into either of the USB ports on the Master STB.
3. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is already in FTG Mode).
4. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key
a total of seven times to display the STB Manager / USB Download Menu.
Note: The STB Manager / Diagnostics Menu is for service use only.
5. To gain access to the “Learn From STB” option in the STB Manager / USB Download Menu, key
in the following number sequence on the Installer Remote: 9-8-7-6.
6. Use the Up/Down arrow keys to select Learn From STB (TLX), and then press OK.
(Continued on next page)
44 206-4272
Cloning Procedures (Cont.)
(Continued from previous page)
CANCEL
STB MANAGER
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
Learn From STB (TLX)
7. In the Learn From STB (TLX) screen:
• If more than one USB memory device is currently connected to the STB, be sure to select the
USB device on which you wish to save the TLX le. If necessary, use the Up/Down arrow keys
on the Installer Remote to select/highlight the Select USB Memory Device eld and press
OK. Then, use the arrow keys to select the appropriate USB device from the drop-down list.
• Next, modify the lename, as required. While the STB model element of the lename may
not be changed, you can differentiate this TLX le from others by changing the last ve digits
of the lename. Use the arrow keys on the Installer Remote to select/highlight either the left
(<) or right (>) arrow in the lename eld, and press OK until the desired number is shown.
CANCEL
BACK
OK
LEARN FROM STB (TLX)
STB MANAGER
Select USB Memory Device
ˇ
USB Device 1:
Device Name
Select the filename, and then select OK below.
STB-3000-UA00001.TLX
<
>
8. When you are ready to initiate Learning, use the arrow keys to select OK on the screen, and
then press OK on the Installer Remote.
(Continued on next page)
45
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Cloning Procedures (Cont.)
(Continued from previous page)
Learning progress will be shown in a pop-up banner at the bottom of the Learn From STB
(TLX) screen. This process may take a few minutes. Do NOT remove the USB device while
Learning is in progress. When the Learning process is complete, a “Saving completed”
message is displayed.
9. Press OK to return to the Learn From STB (TLX) screen. To return to the STB Manager / USB
Download Menu, press on the Installer Remote or select BACK from the Learn From STB
(TLX) screen. To return to program viewing, select CANCEL.
10. Remove the USB memory device from the Master STB.
Note: If the Master STB has a channel lineup, during Learning, logical channel
numbers are automatically assigned in ascending order, starting with 0 (zero), to the
physical RF channels of the STB channel lineup to create an FTG Channel Map. See
also note below.
Note: If the newly Learned TLX file is to be used for FTG Mode configuration (i.e., it
contains an FTG Channel Map), it is highly recommended that you open the file in the
FTG File Manager—BEFORE transferring (Teaching) the file to any Target STBs—to
verify FTG Channel Map and FTG Installer Menu settings. This will also enable you
to confirm channels and add channel attributes, labels, etc.
Teaching Configuration to a Target STB
This section describes how to transfer (Teach) a TLX le from a USB memory device to an STB
using the STB Manager / USB Download Menu “Teach To STB (TLX)” option. The TLX le may
be created either from a Master STB Setup that was saved (Learned) from a Master STB or in the
FTG File Manager.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Avoid using special characters, such as ?, &, @, etc., in the TLX lename.
• If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display
panel, you can use the wizard’s “USB Conguration” option to access the STB Manager / USB
Download Menu and complete the Teaching process (see “STB Conguration Options” and/or
“USB Conguration” on pages 18 and 24, respectively, as necessary).
• You may also use the Ez Download utility to complete the Teaching process. See “Ez Download
Utility” on pages 26 to 29 for further information.
• If the Target STB is currently in Pass-through Mode and you intend to use the STB’s Zoning
feature(s)—i.e., the TLX le you are Teaching contains an FTG Channel Map and/or FTG
prole(s) with TV Zone and/or Wi-Fi Zone assignments—make sure to assign the appropriate
TV Zone # and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below. See
Reference section, “Using the STB’s Zoning Features,” for further information.
• If you would like the Target STB(s) to remain in Pass-through Mode after Teaching, ensure the
TLX le does not contain an FTG Channel Map; otherwise, Teaching will result in the Target
STB(s) being congured for FTG Mode.
(Continued on next page)
46 206-4272
Cloning Procedures (Cont.)
(Continued from previous page)
• If the TLX le contains an FTG Channel Map that was Learned from a Master STB, the physical
RF channels in the FTG Channel Map have been assigned logical channel numbers (see
“Learning Conguration from a Master STB” above). When you Teach the FTG Channel Map
to the Target STB(s), you will have the option to select either logical or physical channel tuning.
Even if you select physical channel tuning, the (list of) physical RF channels in the FTG Channel
Map will remain in logical order.
• If the TLX le contains an FTG Channel Map that was created in the FTG File Manager, each
logical channel number in the FTG Channel Map has been assigned a physical RF channel, an
IP channel, or an Aux input (the latter designated by 130-0 through 137-0—see also Reference
section, “STB Aux Input Conguration”).
Note: If the FTG Channel Map includes RF channels and Aux inputs only, you will have the
option, during Teaching, to select either logical or physical channel tuning. If you select physical
channel tuning, the physical RF channels and Aux inputs in the FTG Channel Map will remain in
logical order. Physical channel tuning is not available when the FTG Channel Map includes IP
channels.
• If the TLX le was edited/created in the FTG File Manager, it may contain multiple zoned FTG
Installer Menu proles for different STB/TV models. Make sure it includes the appropriate Installer
Menu prole(s) for the Target STB(s) before Teaching.
Caution: Do not unplug the STB power cord or remove the USB memory device
while Teaching is in progress, as doing so may cause the STB to malfunction or
harm the USB device, respectively.
Teach Conguration to Target STB
1. Turn ON the Target STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can complete the Teaching process via the wizard, as indicated
above (see “Before You Begin”). However, to continue with this procedure and access the
“Teach to STB (TLX)” option from the STB menus, exit the EZ-Manager Wizard. Then,
continue with step 3.
• If the wizard is not displayed, go directly to step 3.
3. If applicable (see also “Before You Begin” above), make sure to assign the appropriate Zone
designation(s) in the Target STB at this time.
Note: In order for the proper location-specic TV Zone and/or Wi-Fi Zone prole
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)
BEFORE Teaching is performed.
4. Insert the USB memory device with the TLX le into either of the USB ports on the Target STB.
5. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is already in FTG Mode).
(Continued on next page)
47
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Cloning Procedures (Cont.)
(Continued from previous page)
6. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key
a total of seven times to display the STB Manager / USB Download Menu.
Note: The STB Manager / Diagnostics Menu is for service use only.
7. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to select
Teach To STB (TLX), and then press OK.
CANCEL
STB MANAGER
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
8. In the Teach To STB (TLX) screen:
• If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the TLX le you wish to use. If necessary, use the Up/Down arrow
keys on the Installer Remote to select/highlight the Select USB Memory Device eld and
press OK. Then, use the arrow keys to select the appropriate USB device from the drop-down
list.
• Use the arrow keys on the Installer Remote to select/highlight the TLX le you want to install,
and then press OK. A checkmark will appear at the left of the selected le.
Note: Filenames for TLX les that were Learned from an STB are comprised of the STB
model and a ve-digit number, for example, STB-3000-UA00001.TLX.
• If the TLX le includes an FTG Channel Map with RF channels and Aux inputs only, you can
choose the format for the channel tuning/banner display. Use the arrows keys to select the
desired Channel Tuning / Channel Banner Display option—either Logical or Physical—at
the right side of the Teach to STB (TLX) screen. A checkmark will appear at the left of the
selected option. Logical tuning is selected by default.
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if a
TLX le does not include an FTG Channel Map, the message, “No Channel Map in TLX le,”
will be displayed at the right of the screen.
(Continued on next page)
48 206-4272
Cloning Procedures (Cont.)
(Continued from previous page)
9. When you are ready to initiate the Teaching process, select UPDATE on the screen and then
press OK on the Installer Remote.
CANCEL
BACK
UPDATE
Channel Tuning / Channel Banner Display
Logical
Physical
TEACH TO STB (TLX)
STB MANAGER
Select USB Memory Device
ˇ
USB Device 1:
Device Name
Select the file to download, and then select UPDATE below.
STB-3000-UA00001.TLX
Teaching progress will be shown in a pop-up banner at the bottom of the Teach To STB (TLX)
screen. This process may take a few minutes. Do NOT remove the USB device while Teaching
is in progress. When the Teaching process is complete, an “Updating completed” message will
briey be displayed, and then, the STB will reboot. *
10. Remove the USB memory device from the Target STB, and verify that the appropriate
conguration is now resident on the Target STB.
Note: If the Target STB was previously in Pass-through Mode, and the TLX le used for Teaching
contained an FTG Channel Map, the Target STB CPU is now in FTG Mode. Upon restart (and, if
applicable, conrmation of new video output resolution—see note below), the STB tunes according
to the Start Channel setting in the Installer Menu. If a Start Channel is specied, the STB will tune
to that channel, though, in the case of FTG Mode conguration, a channel banner will only be
displayed if the Start Channel is included in the FTG Channel Map (depending on your selection
in step 8, the channel banner will display either the Start Channel’s logical channel number or
physical RF channel number). Otherwise, the STB will either return to the last channel tuned (STB
in Pass-through Mode) or tune to the rst channel in the FTG Channel Map (STB in FTG Mode). If
the latter, remember that the channels in the FTG Channel Map are always arranged in logical order,
regardless of your selection in step 8.
Note: If you updated the STB conguration with a TLX le that included a change to Installer Menu
item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to conrm the new
video output resolution. See item 105 description on page 38 for further information.
* STB-3000s with CPU software earlier than v3.00.70 will only reboot upon completion of a TLX update if the TLX
file included a change to Installer Menu item 105 VID OUT FORMAT (see also note regarding item 105 above).
49
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FTG File Manager Utilities Overview
This section provides an overview of the FTG File Manager, which is used for FTG Mode configuration.
FTG File Manager software is available online at: www.lg.com/us/commercial/display-solutions/ftg.
Creating an FTG Conguration File
The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages
51 to 54) to create an FTG Conguration (.tlx) le that can be saved to a USB memory device. In order to
enable decryption of Pro:Idiom encrypted channels, it is recommended that you create or view/edit an
FTG Conguration le using the FTG File Manager.
Note: There is also an option to save (Learn) FTG Conguration from an STB, which may be desirable or
required if you want to save customized STB setup menu settings to the FTG Conguration le and/or if you
do not know the RF channels at the site. See “
Learning Conguration from a Master STB” on
pages 43 to
45 for further information.
This procedure provides an overview of the steps required to create the FTG Configuration (.tlx) file.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
1. Install (if necessary) and launch the FTG File Manager (v1.2.1 or later) on the PC that will be used to
create the FTG Configuration (.tlx) file.
2. You have a number of options:
• To view and/or base a new FTG Conguration le on an existing FTG Conguration (.tlx) le, click
the Open button in the TLX File command section of the FTG File Manager main screen, and select/
double-click on the desired “.tlx” file.
A list of the file’s contents will be displayed in the TLX File Contents window. Either double-click on an
individual item to copy it, or click the Copy All button directly above the TLX File Contents window to
automatically copy all the contents of the opened file to the FTG Configuration List and, if applicable,
TV Setup Menu List. Note, though, that while setup menu settings can be included in the new FTG
Configuration file, the setup menu settings are not available for editing.
Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration
List itself and/or the TV Setup Menu List, as necessary, to create a new file. Then, proceed to step 3
when you are ready to continue.
• To open an existing FTG Conguration (.rml) le created in the FTG Device Conguration Application
to use its FTG Channel Map and/or FTG Installer Menu settings, click File and then Open from the
FTG File Manager menu bar, and select/double-click on the desired “.rml” le.
Edit channels and/or settings as necessary. Then, proceed to step 3 when you are ready to continue.
• Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map
Conguration Utility. Up to 600 logical channels (combined total of both RF and IP mapped channels)
can be defined in the FTG Channel Map.
When you are ready to continue, click Congure and then FTG File Manager from the FTG File
Manager menu bar to return to the FTG File Manager main screen, and then proceed to step 3.
Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List, click on/
highlight the item to be removed, and then click the Remove Item button directly above the applicable
“List” window. To clear both the current FTG Configuration List and TV Setup Menu List contents, click
the Clear button in the List command section of the FTG File Manager main screen.
(Continued on next page)
50 206-4272
FTG File Manager Utilities Overview (Cont.)
(Continued from previous page)
Note: To clear the current TLX File Contents, click the New button in the TLX File command section of
the FTG File Manager main screen (above the TLX File Contents window).
3. To add an FTG Channel Map to the FTG Configuration List, click under FTG Channel Map. This
will copy the current mapped RF and IP channels to the FTG Configuration List.
Note: If you make any change(s) in the FTG Channel Map Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Channel Map to the FTG
Configuration List.
4. (Optional) Load default FTG Installer Menu settings for the STB:
• Click the down arrow at the right of the Chassis eld in the Installer Menu Templates section of the
FTG File Manager main screen, and select STB-3000 from the drop-down list of available models.
• Click the Load button.
• Use the FTG Installer Menu Conguration Utility to modify settings, if necessary, including Media
Share settings, Wi-Fi Zoning settings, etc. Then, return to the FTG File Manager main screen.
5. If you wish to change the Zone assignment for the current FTG Installer Menu settings, click on the
down arrow at the right of the Zone eld (below the FTG Installer Menu Settings eld), and select the
appropriate Zone (0–8).
Note: See Reference section, “Using the STB’s Zoning Features,” for further information on the TV
Zoning feature and setting the TV Zone # in the STB(s).
6. To add FTG Installer Menu settings to the FTG Configuration List, click under FTG Installer Menu
Settings. This will copy the selected model settings to the FTG Conguration List.
Note: If you make any change(s) in the FTG Installer Menu Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Installer Menu settings to
the FTG Configuration List.
Note: At the top of both the FTG Conguration List and TV Setup Menu List windows, an Edit Zone
eld enables you to change the Zone assignment for each STB Installer Menu and/or TV Setup Menu
prole, if desired. Select/highlight the desired prole, and then click on the down arrow at the right of
the applicable Edit Zone eld to select the appropriate Zone.
7. Click the Save button in the List command section of the FTG File Manager main screen to save the
FTG Configuration List and, if present, TV Setup Menu List contents to an FTG Configuration (.tlx) file
on the PC’s hard drive for later use.
In the Save As pop-up window, name the file (avoid using special characters, such as ?, &, @, etc.)
and click Save. The default folder path is C:\Program Files\Zenith\FTG\TLX. Note that the FTG
Configuration file will have a “.tlx” file extension.
Note: To remove an individual item from the FTG Conguration List or the TV Setup Menu List before
saving the new le, click on/highlight the item to be removed, and then click the Remove Item button
directly above the applicable window. To clear both the current FTG Conguration List and TV Setup
Menu List contents, click the Clear button in the List command section of the FTG File Manager main
screen.
8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Teaching
Configuration to a Target STB” on pages 45 to 48 to transfer the FTG Configuration file to an STB-3000.
51
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FTG CONFIGURATION LIST
Data to be saved in FTG
Configuration (.tlx) file.
FTG File Manager Utilities Overview (Cont.)
Note: The data referenced in the FTG Conguration List is only a snap-
shot of the current FTG Channel Map and FTG Installer Menu settings
when copied to the list. If you make any change(s) to the current data
to be included in the FTG Conguration List, you will need to recopy
Channel Map and Installer Menu settings to the FTG Conguration List.
Load default FTG Installer
Menu for STB-3000.
Copy FTG Channel Map
to and from FTG
Configuration List.
Filename of opened FTG
Configuration (.rml) file
created using FTG Device
Configuration Application.
NEW/OPEN
TLX File options.
CLEAR/SAVE
FTG Configuration
and TV Setup Menu
List options.
TV SETUP MENU LIST
STB Setup Menu data to be
saved in FTG Configuration file.
TLX FILE CONTENTS
Data contained in opened
FTG Configuration (.tlx) file.
FTG File Manager Main Screen
The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx)
files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see
Reference section, “Using the STB’s Zoning Features,” for further information).
Copy FTG Installer Menu
settings to and from FTG
Configuration List. Assign
Zone as applicable.
52 206-4272
FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Conguration Utility
The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical
Channel Map.
PRINT MAP
Click to display a printable
FTG Channel Map Report. The
report can also be exported as
an HTML or Text file.
EDIT/ADD MAP
Click to open the FTG
Channel Map Editor to create
or edit an FTG Channel Map
(see next page).
Filename of opened FTG
Configuration (.rml) file created
using FTG Device Configuration
Application.
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FTG File Manager Utilities Overview (Cont.)
DELETE
Click to remove highlighted
channel from FTG Channel
Map.
ADD
After defining a new
Logical Channel, click to
add channel to the FTG
Channel Map.
FTG Channel Map Editor
The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
EXIT
Click to exit editor and
return to FTG Channel
Map Configuration Utility.
LOGICAL CHANNEL MAPPING
Select a Logical Channel number. Then,
assign the RF, Major, and Minor channel
numbers to complete the mapping.
CUSTOM CHANNEL LABELS/ICONS
Enter custom labels and select icons
by name on menu or by number.
SET CHANNEL ATTRIBUTES
Check/select Encrypted, OSD,
or Blank Video.
UPDATE
After editing an existing
Logical Channel’s data,
click to commit the changes
in the FTG Channel Map.
ZONE RESTRICTION
Set Zone restriction(s)
per channel. See
Reference section,
“Using the STB’s
Zoning Features,” for
further information.
54 206-4272
FTG File Manager Utilities Overview (Cont.)
CONFIGURATION SETTINGS
Select tabs for categories of Installer
Menu items to set up STB.
FTG Installer Menu Conguration Utility
Notes:
• The STB I/O tab enables you to set up selected display panel video parameters; the
Pro:Centric tab enables you to set up Pro:Centric-specic parameters; and the LAN tab
enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature. Refer
to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see
Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi
Zoning.
• Hospital parameters are not applicable for the STB-3000.
Filename of opened FTG Configuration
(.rml) file created using FTG Device
Configuration Application.
55
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IP Environment Setup
The IP Environment Menu enables you to set up the network features of the STB. If you intend to
create a Master STB Setup for cloning purposes (see Master STB Setup procedure on pages 40 to
42), all IP Environment settings, with the exception of Wired Network Connection settings, the STB
name (editable in the Media Share Menu), and SoftAP settings, may be cloned.
Note: With the exception of Network Setting conguration, the IP Environment settings are editable
(with the Installer Remote) only if the STB is in Pass-through Mode and read-only when the STB is
not in Pass-through Mode.
Accessing the IP Environment Menu
Note: When you enter the IP Environment Menu, the Installer Menu is exited (all current settings
are saved automatically upon exit). If you are also in the process of updating Installer Menu items,
you may wish to set all items as needed before you access the IP Environment Menu. Otherwise,
after exiting the IP Environment Menu, you will need to reaccess the Installer Menu to set additional
items.
1. Use the Installer Remote to access the Installer Menu (see “Accessing the Installer Menu” on page
30 for further information).
2. Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP
Environment Menu.
Use the Up/Down arrow keys on the Installer Remote to select the desired menu option and then
press OK. Refer to the following sections for information on each of the IP Environment setup options.
When you have completed your IP Environment conguration as required, press EXIT or on
the Installer Remote to exit the IP Environment Menu.
Pro:Centric Setup
Pro:Centric options enable you to congure the STB with the
appropriate settings to connect to the Pro:Centric server. Use the Up/
Down arrow keys on the Installer Remote to navigate between elds.
1. With the IP Environment Menu on display, use the arrow keys
on the Installer Remote to select the Pro:Centric menu option.
Then, press OK.
2. Refer to the appropriate subsection(s) below to congure the
STB’s Pro:Centric settings to match those of the Pro:Centric
server.
While the Pro:Centric application (Mode) itself is an additional
feature, the appropriate Pro:Centric server conguration must be
completed to enable E-Z Installation (conguration and software/
rmware) data downloads and, if congured, the Pro:Centric
application download.
Note: By default, the Pro:Centric Menu initially shows RF
conguration elds. When you select “IP” as the Media Type, the
Data Channel eld is replaced with IP Address and Port Number
elds.
(Continued on next page)
Mode
Configuration Only
Media Type
RF
Data Channel AUTO
Update Event OFF
Pro:Centric
Network
Pre-loaded Apps
PRO:CENTRIC
^
^
56 206-4272
IP Environment Setup (Cont.)
(Continued on next page)
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
(Continued from previous page)
RF Conguration
a) Select/highlight the Media Type eld and press OK on the Installer Remote to display the
drop-down list of options. Then, use the Up/Down arrow keys to select RF.
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specied value
will be reected in this eld.
b) For STBs in Pass-through Mode or FTG Mode, if the Data Channel is left at its default value
(AUTO), the STB’s Data Channel Auto Search feature will be enabled. See Installer Menu
item 119 DATA CHANNEL description on page 39 for further information.
To toggle between AUTO or MANUAL settings for the Data Channel, select/highlight the Data
Channel eld and press OK.
When the Data Channel eld is set to “MANUAL,” a data entry eld is available on the
screen, and you can specify the RF channel number that will be used by the Pro:Centric
server as its data channel. The Data Channel value can be set from 0 (disabled) to 135. *
Use the arrow keys on the Installer Remote to select the Data Channel data entry eld and
press OK. You can then use the number keys on the Installer Remote to direct enter the
Data Channel, or you can use the arrow keys to select the appropriate number(s) from the
pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select
Enter from the virtual keyboard, and then press OK on the Installer Remote.
Note: If the Data Channel has already been set in the Installer Menu (Installer Menu item 119)
or in the EZ-Manager Wizard, the specied channel will appear in the Data Channel data entry
eld. If you change the Data Channel in this menu, Installer Menu item 119 will now show the
value you entered here.
IP Conguration
a) Select/highlight the Media Type eld and press OK on the Installer Remote to display the
drop-down list of options. Then, use the Up/Down arrow keys to select IP. IP Address and
Port Number elds will appear on the screen (in place of the Data Channel eld).
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specied value
will be reected in this eld. Also, if the server IP address and port number have already
been set in the EZ-Manager Wizard, the specied data will be reected in the IP Address and
Port Number elds.
Note: Setting the Media Type to “IP” automatically sets item 119 DATA CHANNEL in the
Installer Menu to 253. You cannot alter this setting unless you revert Media Type to “RF.”
Also, it is not possible to direct enter “253” in the Installer Menu.
b) Enter the Pro:Centric server IP address and port number in the IP Address and Port Number
elds, respectively. The IP address must match the IPv4 multicast address and the port
number must match the port number that is set in the Pro:Centric server.
For each data entry eld: Use the arrow keys to select the eld and press OK. Then, you
can either use the number keys on the Installer Remote to direct enter data values or
use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard
displayed at the bottom of the screen. When you are done, select Enter from the virtual
keyboard, and then press OK on the Installer Remote.
57
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IP Environment Setup (Cont.)
(Continued from previous page)
Pro:Centric Application Mode Conguration
Select/highlight the Mode eld and and press OK on the Installer Remote to display the
drop-down list of options. Then, use the Up/Down arrow keys to select the appropriate
Pro:Centric Application Mode setting—Conguration Only, FLASH, GEM, or HTML. If the
Pro:Centric Application Mode is set to “Conguration Only,” Pro:Centric application data will
not be downloaded.
Note: If the mode has already been set in the Installer Menu (item 098 PRO:CENTRIC) or in the
EZ-Manager Wizard, the specied mode will be reected in this eld. If you change the mode in
this menu, Installer Menu item 098 will now reect the value you selected here.
3. Select/specify the appropriate Update Event setting(s), as required. Based on Update Time
settings, the Wake For Update feature wakes the STB once daily to check for, and if applicable,
download updates from the Pro:Centric server. See Installer Menu item 121 UPDATE TIME HR
description on page 39 for additional information on Wake For Update functionality.
• To toggle between ON and OFF in this menu, select/highlight the Update Event eld and
press OK on the Installer Remote. When Update Event is set to “ON,” an Update Time eld
is displayed on the screen.
• If Update Event is ON, set the Update Time as required. Use the arrow keys on the Installer
Remote to select/highlight the Update Time eld, and then press OK. Hour, Minute, and
Meridiem elds will be displayed. Select each eld in turn and specify the appropriate Wake
For Update time, as desired. Note that the Update Time set in this menu is based on a 12-hour
clock. Ensure the meridiem (AM/PM) specication is set accordingly.
4. Once all elds are completed as required, use the arrow keys on the Installer Remote to return to
the IP Environment Menu, as necessary, or press to exit the IP Environment Menu.
Network Conguration
This section describes each of the options available in the Network
Menu (see example at right). Refer to the appropriate subsection(s)
on the following pages.
Note: If you intend to use the Wi-Fi Zoning feature with
cloning conguration, you must congure the wireless
network connection as part of the Master STB Setup.
See “Conguring a Wi-Fi Network Connection” on page
59 for further information.
Accessing the Network Menu
With the IP Environment Menu on display, use the arrow keys on
the Installer Remote to select the Network menu option. Then,
press OK.
Note: The STB’s MAC address is displayed at the top of the Network
Menu screen and cannot be modied.
MAC Address
Network Setting
IP Stream Control
Wake On LAN
Media Share
NETWORK
Pro:Centric
Network
Pre-loaded Apps
AA:45:F7:52:F8:0F
58 206-4272
IP Environment Setup (Cont.)
Conguring a Wired Network Connection
Note: If desired, you can congure both wired and wireless
connections. However, note that a wired connection is always
prioritized over a wireless connection. That is, when the STB is
turned OFF and then back ON, if a LAN cable is detected between
the STB and the network, the STB will default to the wired
connection. If the LAN cable is removed, the STB will then attempt
to establish the wireless connection. Whenever the LAN cable is
reconnected, the STB will re-establish the wired connection.
1. Connect the appropriate cable between the STB and the network.
2. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Network Setting. Then, press OK. A
second Network screen (see example at right), with Wired and
Wi-Fi Connection setup options, will be displayed.
By default, the STB uses DHCP, and if a LAN cable is detected,
the STB will attempt to connect to the network as soon as you
select “Network Setting” above. If the STB is able to connect to
the network, a “Connected to Internet” message will be displayed
below the Wired Connection eld.
3. If the network is not congured for DHCP or you want to specify
static conguration data or you would like to change the network
conguration from Manual to Automatic, edit the IP conguration
for this STB as follows:
• In the second Network screen, select Wired Connection and
press OK. Then, in the Wired screen, select Edit (if not already
selected) and press OK.
• In the Edit IP screen, select or de-select the “Set Automatically”
checkbox, as required. A checkmark indicates that Automatic
conguration is enabled.
• To manually edit the IP conguration, for each data entry
eld: Use the arrow keys on the Installer Remote to select
the eld and press OK. You can use the number keys on the
Installer Remote to direct enter numeric values or use the
arrow keys to select the appropriate numbers from the pop-up
virtual keyboard displayed at the bottom of the screen. (Note,
however, that you must use the dot “.” key from the virtual
keyboard to separate each octet of an IP address.) When you
are done, select Enter from the virtual keyboard, and then
press OK on the Installer Remote.
• When all Edit IP elds are set as required, use the arrow keys
on the Installer Remote to select Connect and press OK.
At the top of the screen, you will see a progress display that
indicates status as each network element is conrmed (see
example at right).
(Continued on next page)
NETWORK
Wired Connection (Ethernet)
Not Connected
Wi-Fi Connection
Not Connected
Pro:Centric
Network
Pre-loaded Apps
EDIT IP
Connected to Internet
Set Automatically
IP Address 10.1.2.4
Subnet Mask 255.255.255.0
Gateway 10.1.2.3
DNS Server 10.1.2.3
DNS
CONNECT
Pro:Centric
Network
Pre-loaded Apps
WIRED
Connected to Internet
IP (Automatic)
IP Address 10.1.2.4
Subnet Mask 255.255.255.0
Gateway 10.1.2.3
DNS Server 10.1.2.3
MAC Address AA:45:F7:52:F8:0F
DNS
EDIT
Pro:Centric
Network
Pre-loaded Apps
59
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IP Environment Setup (Cont.)
(Continued from previous page)
If the network is connected successfully, a “Connected to Internet” message will appear just
below the progress display. If the network connection is not successful, the progress display will
identify the network element in which the connection failed. Check your cabling and/or verify the
conguration data, as necessary.
4. Once the wired network conguration is complete, use the arrow keys on the Installer Remote to
return to the IP Environment Menu, as necessary, or press to return to the previous Network
Menu level(s) and/or exit the IP Environment Menu.
Conguring a Wi-Fi Network Connection
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Network Setting and press OK.
2. A second Network screen (see example at right), with Wired and
Wi-Fi Connection setup options, will be displayed. Select Wi-Fi
Connection. Then, press OK.
3. In the Wi-Fi screen, available access points are listed in the top
half, while additional menu options are listed in the bottom half, of
the screen. Use the arrow keys on the Installer Remote to select the
desired access point, or select the type of wireless connection to
congure (see descriptions below). Then, press OK.
• Add a hidden wireless network: Direct enter the SSID of an
access point whose SSID has not been enabled for broadcast
(i.e., the access point does not appear in the list of access points).
• WPS PBC: Connect to a network via an access point that
is enabled for PBC.
• WPS PIN: Complete network/PIN verication via the access
point web interface.
Make sure you have the network security password/PIN available
if you are attempting to connect to a secured network.
4. Follow the on-screen instructions to complete the appropriate
network conguration. Use the Installer Remote to navigate
between elds and make entries, etc.
Note: As with a wired connection, you will have the option to specify
the IP conguration for this network connection. Once the initial
connection is established, you can select Advanced Settings
(initially greyed out) at the bottom of the Wi-Fi screen to view the IP
conguration data. In the Advanced screen, select Edit and press
OK, and then modify the IP data, as required. See step 3 of the
wired connection procedure above for further information on the Edit
IP screen elds.
5. Once the wireless network conguration is complete, use the arrow
keys on the Installer Remote to return to the IP Environment Menu,
as necessary, or press to return to the previous Network Menu
level(s) and/or exit the IP Environment Menu.
NETWORK
Wired Connection (Ethernet)
Not Connected
Wi-Fi Connection
Not Connected
WI
-
FI
AAA
BBB
CCC
DDD
EEE
FFF
Add a hidden wireless network
Connect via WPS PBC
Connect via WPS PIN
Advanced settings
Pro:Centric
Network
Pre-loaded Apps
Pro:Centric
Network
Pre-loaded Apps
60 206-4272
IP Environment Setup (Cont.)
IP Stream Control
If necessary, due to an audio and/or video stream delay, IP Stream
Control options enable you to compensate for synchronization
irregularities by allowing audio PTS and video PTS offset modications.
This menu also enables you to specify the IGMP version (2 or 3). Note
that any modications to these settings should be performed by
qualied personnel only.
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select IP Stream Control. Then, press OK.
2. In the IP Stream Control screen, use the Up/Down arrow keys on
the Installer Remote to select/highlight the appropriate eld—Audio
PTS Offset, Video PTS Offset, or IGMP Version—and then press
OK.
3. If you are modifying an offset value, use the Left/Right arrow keys
to select the appropriate value for the selected eld. Offset values
represent offset time in milliseconds (ms) and can be adjusted
from -500 ms to +500 ms in 10 ms increments. When you are
done, press OK on the Installer Remote.
If you are modifying the IGMP version, use the Up/Down arrow
keys to select the appropriate version number and press OK.
4. Once all modications are completed as required, use the arrow
keys on the Installer Remote to return to the IP Environment Menu,
as necessary, or press to return to the Network Menu and/or exit
the IP Environment Menu.
Wake On LAN Setup
The Wake On LAN feature enables the STB to receive software
updates and/or be powered ON upon receipt of Wake Up Frame
packets and/or Magic Packet data via the wired LAN. To facilitate
use of this feature, note that the appropriate wired connection must
be made. This menu option enables you to specify Wake On LAN
parameters.
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Wake On LAN. Then, press OK.
2. In the Wake On LAN screen, use the Up/Down arrow keys on the
Installer Remote to select/highlight the desired eld and press OK.
Then, use the arrow keys to select the desired setting—Disabled,
Update, or Power On—from the drop-down list of options.
3. Once all elds are completed as required, use the arrow keys on
the Installer Remote to return to the IP Environment Menu, as
necessary, or press to return to the Network Menu and/or exit
the IP Environment Menu.
Pro:Centric
Network
Pre-loaded Apps
IP STREAM CONTROL
Audio PTS Oset
0
Video PTS Oset
0
IGMP
2
Pro:Centric
Network
Pre-loaded Apps
WAKE ON LAN
WOL (Wake Up Frame)
Disabled
WOL (Magic Packet)
Disabled
^
^
^
^
^
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IP Environment Setup (Cont.)
Media Share Setup
Media Share allows you to enable Smart Share ®, Screen Share, DMR,
and SoftAP options on this STB.
• The LG Smart Share feature allows guests to use the STB/display
panel to access and view data shared either by wired DLNA Certied ®
devices connected to the same LAN as the STB or by wireless LG
devices using LG’s Smart Share application with Wi-Fi Direct ®.
• Screen Share enables screen sharing with a Miracast ® or Wireless
Display (WiDi) capable device (e.g., a laptop with Intel ® hardware).
• DMR enables the STB to act as a Digital Media Renderer (DMR)
device to receive content from DLNA Certied devices on the same
network.
• SoftAP enables the STB to function as a 2.4 GHz wireless access
point for up to five devices.
Note: See also Reference section, “Using Media Share Features,” for
additional information.
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Media Share. Then, press OK.
2. In the Media Share screen, the Smart Share, Screen Share, DMR,
and/or SoftAP features may be toggled from DISABLE to ENABLE
and vice versa as follows: Use the Up/Down arrow keys on the
Installer Remote to select/highlight the desired feature, and then
press OK.
If you intend to enable SoftAP, make sure to complete the SoftAP
access conguration as follows:
• To enable use of a randomly generated security key for SoftAP
access, set the Use Default eld to “ENABLE” (the Security Key
eld will subsequently be grayed out and the random security key
will be displayed).
• To specify your own security key for SoftAP access, set the Use
Default eld to “DISABLE.” Then, select the Security Key eld
and press OK. In the data entry eld, you can use the number
keys on the Installer Remote to direct enter a numeric security key,
or you can use the arrow keys to select the appropriate alphanu-
meric characters—at least eight, but no more than 64—from the
pop-up virtual keyboard displayed at the bottom of the screen.
Note that the security key may not contain any special characters
(:, /, \, @, etc.). When you are done, select Enter from the virtual
keyboard, and then press OK on the Installer Remote.
Note for SoftAP: A wired network connection MUST be established
in order for guests to use the SoftAP feature.
MEDIA SHARE
Smart Share
Screen Share
DMR
TV Name
401KKTF1J505
SoftAP
Use Default
Security Key
00000000
Pro:Centric
Network
Pre-loaded Apps
^
^
(Continued on next page)
ENABLE
DISABLE
DISABLE
DISABLE
DISABLE
62 206-4272
IP Environment Setup (Cont.)
PRE
-
LOADED APPS
Application1
Application2
Application3
Application4
Application5
Application6
Pro:Centric
Network
Pre-loaded Apps
(Continued from previous page)
3. If desired, you can specify a name for this STB so that it is easy
to identify and differentiate from other STBs/TVs for which sharing
has been/will be enabled.
To edit the STB name (default: STB’s serial number), use the Up/
Down arrow keys to select the TV Name eld, and then press OK.
You can then use the number keys on the Installer Remote to direct
enter a numeric STB name, or you can use the arrow keys to select
the appropriate alphanumeric character(s) from the pop-up virtual
keyboard at the bottom of the screen. When you are done, select
Enter from the virtual keyboard, and then press OK on the Installer
Remote.
4. Once all elds are completed as required, use the arrow keys on
the Installer Remote to return to the IP Environment Menu, as
necessary, or press to return to the Network Menu and/or exit the
IP Environment Menu.
Note: While Smart Share, Screen Share, and DMR settings are
clonable, SoftAP settings, as well as the STB name, cannot be cloned.
Pre-loaded Applications
This option allows you to select which of the pre-loaded application
icons to make available in the STB’s Smart Launcher, which appears
along the bottom of the display panel screen.
When the Pro:Centric application is disabled, the Smart Launcher is
available to end users via the PORTAL button on the remote control.
Depending on the remote control being used, the Smart Launcher may
also be available to end users via a SMART button.
1. With the IP Environment Menu on display, use the arrow keys on
the Installer Remote to select Pre-loaded Apps. Then, press OK.
2. In the Pre-loaded Apps screen, a list of available application
options is displayed. Use the Up/Down arrow keys to highlight each
application you wish to select or de-select, and press OK on the
Installer Remote. When an application is selected, a checkmark is
displayed at the left of the application name.
Note: Though not included in the application list on this screen, all
Screen Share applications are available in the Smart Launcher once
they are enabled in the Media Share screen. See “Media Share
Setup” on the previous page.
3. When you are done selecting the pre-loaded application icons to be
displayed in the Smart Launcher, as required, use the arrow keys
on the Installer Remote to return to the IP Environment Menu, as
necessary, or press to exit the IP Environment Menu.
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Reference: Updating STB Software using a USB Memory Device
This section describes how to update STB (CPU) and/or PTC software using the STB Manager /
USB Download Menu “Update STB Software” and/or “Update PTC Software” option(s), respectively,
though you may also use the Ez Download utility to update software, if desired. See “Ez Download
Utility” on pages 26 to 29 for further information.
Before You Begin
• Software update les must be stored in a folder named “LG_DTV” in the root directory of the
USB memory device.
• Ensure the USB device has been formatted with FAT format.
Update the STB/PTC Software
Note: You can check the STB/PTC software versions by accessing the Installer Menu with the
Installer Remote. See “Accessing the Installer Menu” on page 30 for further information. PTC and
CPU versions are displayed in the Installer Menu footer.
Note for STB CPU Software Update only: If the STB detects a software le on the USB
device, it will automatically display an Update STB Software screen, and if the le contains a later
version of software than is currently running on the STB, you can start the software update from
this screen (select UPDATE and press OK). Otherwise, you can exit the screen (select CANCEL
and press OK), and access the STB Manager / USB Download Menu as described below.
1. Turn ON the STB/display panel, and then insert the USB memory device into either of the USB
ports on the STB.
2.
Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is not in Pass-through Mode).
3. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times to display the STB Manager / USB Download Menu.
4. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to
select Update STB Software or Update PTC Software, as applicable, and press OK.
Note: The STB Manager / Diagnostics Menu is for service use only.
CANCEL
STB MANAGER
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
(Continued on next page)
64 206-4272
(Continued from previous page)
5. In the next screen (Update STB Software or Update PTC Software depending on your selection
in step 4):
• If more than one USB memory device is currently connected to the STB, be sure to select
the USB device that contains the software le you wish to use. If necessary, use the Up/Down
arrow keys on the Installer Remote to select/highlight the Select USB Memory Device eld
and press OK. Then, use the arrow keys to select the appropriate USB device from the
drop-down list.
• Use the Up/Down arrow keys to select/highlight the update le to download, and then press
OK. A checkmark will appear at the left of the selected le.
• When you are ready to download the update, select UPDATE on the screen, and then press
OK on the Installer Remote
Note: The following screen sample illustrates an Update STB Software screen.
CANCELBACK
UPDATE
UPDATE STB SOFTWARE
STB MANAGER
STB SW Version 03.00.71 Update Version 03.00.80
Select USB Memory Device
ˇ
USB Device 1:
Device Name
Select the file to download, and then select UPDATE below.
STB-3000_v03.00.80_usb.epk
STB software update progress is shown in a new Update STB Software screen, while PTC software
update progress is shown in a pop-up banner at the bottom of the Update PTC Software screen. Do
NOT remove the USB device until the software update is complete. When the software update is
complete, the STB will automatically reboot.
Reference: Updating STB Software using a USB Memory Device
(Cont.)
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Reference: Display Panel Specications
This section describes the types of commercial display panels that may be used with the STB-3000.
LG Hospitality TV Panels
The STB-3000 may be used with LG Hospitality TVs (LP645H, LT670H, etc.) that support Multiple
Protocol Interface (MPI).
Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on
the STB-3000 front jack panel to the MPI port on the rear jack panel of the display. *
LG Commercial Monitors & Public Display TV Panels
The STB-3000 may be used with LG Commercial Monitors (M3203CCBA, M3204C, etc.) or Public
Display TVs (LD450C, LT560C, etc.) that support the TV-Link Monitor (TLM) interface.
Use the 3.5 mm-to-DB9 TLM cable provided to connect the 3.5 mm RS-232C TELEVISION
CONTROL jack on the STB-3000 rear jack panel to the RS-232 CONTROL connector on the rear
jack panel of the display. *
Note that when you use these model display panels, you must set Installer Menu item 113 PANEL
TYPE appropriately. For example, if you are using an LG Commercial Monitor or Public Display TV
that does not support an xb Input Select command, set Installer Menu item 113 to 2. If you are using
an LG Commercial Monitor or Public Display TV that does support an xb Input Select command, set
Installer Menu item 113 to 4 (default).
Note: Installer Menu item 113 values 0, 1, and 3 are available to support legacy panel types.
Commercial Non-LG TV Panels
The STB-3000 may be used with commercial non-LG TVs that support SONIFI’s Multiple Television
Interface (MTI) protocol.
Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on
the STB-3000 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of
the display. *
Note that some MTI interface configuration may be required on non-LG TVs. Refer to the TV
manufacturer’s documentation to determine if any configuration is required.
* On early STB-3000 models, the RS-232C TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1”
and the MPI/MTI TELEVISION CONTROL port is labeled “DISPLAY CONTROL 2.”
66 206-4272
Reference: STB Aux Input Conguration
DIRECT ACCESS
Tuning * STB
ENABLE MPI DATA
Installer
Menu Item
046 START
AUX SRCE
(Start Aux
Source)
Value
Installer Menu
MPI DATA
STATUS TYPE
0x41 SOURCES
ENABLED (R/W)
DATA STATUS
TYPE 0xD2
CURRENT AV
SOURCE (R)
DATA STATUS
TYPE 0x0D
AUX
SOURCE (R)
Installer
Menu
Item 029
OLD OCV
= 0
Installer
Menu
Item 029
OLD OCV
= 1
Aux
Input
Input
Mode Item Function Value Enable
Bit Label Value Value Description
131-0 91-0 Video1
(Rear) CV 39 REAR AUX
EN 1 1 Rear Video (Aux) 1 0 VIDEO 1
132-0 92-0 HDMI2
DTV
91 HDMI2
ENABLE
1
2 S-Video Rear 2
0 VIDEO
5
PC 2 2
COMPUTER
133-0 93-0 HDMI1
DTV
35 HDMI1
ENABLE
1
3
Front
Computer 3
0 VIDEO
3
PC 2 2
COMPUTER
* Use Installer Remote to enter channel number indicated based on OLD OCV Installer Menu setting.
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Reference: Auto Input(s) Sensing Feature
This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS.
Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu,
HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value, for example:
STB_3000 PTC INSTALLER MENU
CPU-CTV
042 AUTO INPUTS 193 76XXXXX0
UPN 000-000-000-000 ASIC D279
PTC V1.00.025 CPU V3.00.80.01
Each code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled. The
following table identies the Installer Menu display code Input # for each Aux input that is available on the
STB-3000. The table also identies the Installer Menu item associated with each Aux input. Remember that
in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.
Installer Menu
Display Code
Input #
Aux
Input
Installer Menu
Item Function
0AV1 039 REAR AUX EN
6 HDMI 1 035 HDMI1 ENABLE
7 HDMI 2 091 HDMI2 ENABLE
To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available
Aux inputs, set item 042 to 255. All other available settings (i.e., settings for individual inputs), are listed in the
table below.
Item 042
Value
Inputs Installer Menu
Display
AV1 HDMI 1 HDMI 2
001 Enabled Disabled Disabled DDXXXXX0
064 Disabled Enabled Disabled D6XXXXXD
065 Enabled Enabled Disabled D6XXXXX0
128 Disabled Disabled Enabled 7DXXXXXD
129 Enabled Disabled Enabled 7DXXXXX0
192 Disabled Enabled Enabled 76XXXXXD
193 Enabled Enabled Enabled 76XXXXX0
X = Aux input source is Disabled or Not Available (i.e., on this STB model)
D = Auto-sensing for input is Disabled
Input # = Auto-sensing for input is Enabled
AUTO INPUTS Display Code
This example illustrates Installer Menu item 042 value
193, which enables auto-sensing for all available Aux
inputs. The input #s in the display code (7, 6, 0 in this
example) identify the enabled Aux inputs. See first
table below for a listing of the STB-3000 Aux inputs
and their corresponding display code input #s. The
second table below shows the display codes for all
item 042 values.
68 206-4272
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on
a single STB that is currently in Pass-through or FTG Mode or on multiple STBs that are currently in FTG
Mode.
Restore All Factory Defaults
This section describes how to restore a single STB, regardless of its current mode, to a factory default
condition. The following procedure requires that you contact LG technical support to obtain a predened
value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory
“IN-STOP” process, which restores all factory defaults on the STB. This procedure will also reactivate the
EZ-Manager Wizard.
1. Use the Installer Remote to access the STB’s Installer Menu.
2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.
Then, press OK.
3. At the prompt for conrmation, key in the password provided by technical support. This will initiate the
IN-STOP that restores the factory defaults on the STB.
Installer Menu Item 117 FACT DEFAULT
If the STB is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1
to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned
channel icons and custom text labels. Note, however, that if a complete restoration of the STB’s factory
defaults is required, see “Restore All Factory Defaults” above.
Additional FTG Mode Options
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on STBs
that are in FTG Mode. The rst enables you to restore a single STB to Pass-through Mode, while the
second enables you to restore multiple STBs to Pass-through Mode at one time. However, both options
require that you create a “Zero Mapped Channels” FTG Conguration (.tlx) le, i.e., an FTG Conguration
le with no data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
• Using a USB memory device, “Teach” a “Zero Mapped Channels” FTG Conguration (.tlx) le to the
STB. Refer to “Teaching Conguration to a Target STB” on pages 45 to 48 for further information on the
Teaching process.
• If your system uses a Pro:Centric server for remote management, use the Pro:Centric server Admin
Client to load a “Zero Mapped Channels” FTG Conguration (.tlx) le on the Pro:Centric server. Refer to
the Pro:Centric Server Admin Client User Guide for further information.
Reference: Restoring Factory Defaults on the STB(s)
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Reference: Using the STB’s Zoning Features
This section describes the TV Zoning and Wi-Fi Zoning features available with the STB-3000. These
features are primarily intended for use when the STB is congured for FTG Mode operation; however,
Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and TV [STB] Setup Menu prole
Zone assignments), may also be used with STB cloning processes using a USB memory device / TLX le.
Refer to the appropriate section(s) below for further information on the Zoning features and how to set the
TV Zone # or Wi-Fi Zone # in an STB that is currently in Pass-through Mode.
TV Zoning Feature
The TV Zoning feature enables you to create localized congurations for STBs/displays in selected locations,
or “Zones,” within the installation environment, for example, a hotel lobby, tness center, restaurant, etc.
Using the TV Zoning Feature with FTG Mode Conguration
The FTG File Manager may be used to create an FTG Conguration (.tlx) le that contains multiple Installer
Menu and TV Setup Menu proles, each with its own Zone assignment. Up to nine unique Zones can be
designated for STB-3000 FTG Installer Menu and/or TV Setup Menu proles. Zone restrictions can also be
placed on individual channels in the FTG Channel Map. Thus, for example, you may create an FTG Installer
Menu and/or TV Setup Menu prole to specically congure an STB/display in the hotel lobby and also
restrict the channels that are available to be tuned on that STB/display.
The TV Zone # must be set appropriately on each STB in order for the STBs to be congured correctly.
See “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on page 71, and set the TV Zone # in all the
STBs in a select area, so that the STBs/displays are congured with corresponding FTG Installer Menu
and/or TV Setup Menu settings and/or can omit channels that have been restricted in the FTG Channel
Map. TV Zone 0 is the default TV Zone #.
The following subsections briey describe how to assign Zone designations in the FTG File Manager.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
FTG Installer Menu Prole Zone Assignments
The FTG File Manager main screen enables you to change the Zone assignment (default = Zone 0) for each
Installer Menu prole to be included in an FTG Conguration (.tlx) le. For example, you may wish to create
one STB-3000 Installer Menu prole for the hotel lobby and another STB-3000 Installer Menu prole for the
tness center, both of which are different from the Installer Menu prole used for standard guest rooms. The
TV Zoning feature enables you to save multiple STB-3000 FTG Installer Menu proles, each with its own
Zone assignment, in one FTG Conguration le. If each STB in the aforementioned locations (Zones) has
had its TV Zone # set appropriately, as described in the procedure on page 71 or via the EZ-Manager Wizard,
the STB(s) will only be congured by the Installer Menu prole that matches its(their) Zone setting.
In the FTG File Manager main screen, you can also edit the Zone assignment for each Installer Menu prole
and/or TV Setup Menu prole already present in the FTG Conguration List and TV Setup Menu List windows.
Note: See also the FTG File Manager main screen overview on page 51. In addition, note that TV Setup
Menu proles cannot be created in the FTG File Manager; they must be “Learned” from a TV/STB.
FTG Channel Map Zone Restrictions
The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Conguration Utility enables
you to place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for
certain locations. In the FTG Channel Map Editor, one or more Zone restrictions (1–8) may be placed on
each channel that is to be restricted. For example, if you wish to restrict a channel from Zones 2 and 4,
select both “Zone 2” and “Zone 4” in the Zone Restriction section of the FTG Channel Map Editor screen
when dening or editing that channel.
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Reference: Using the STB’s Zoning Features (Cont.)
Note: While a channel can be restricted from up to eight Zones, an STB can only ever be in (set for) one
Zone. See also the FTG Channel Map Editor overview on page 53.
At the same time, keep in mind that the TV Zone designations are not mutually exclusive. That is, you may
opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time, you
can choose to congure all STBs/displays at the site with the same Installer Menu and/or TV Setup Menu
settings. For example, an FTG Conguration (.tlx) le being used to congure the STBs/displays at a site
may contain multiple Installer Menu and TV Setup Menu proles with different Zone assignments, as well
as an FTG Channel Map with Zone restrictions on several channels. Each STB that still has the default TV
Zone 0 setting will only be congured by the Installer Menu and/or TV Setup Menu prole(s) with a Zone 0
designation. If, on the other hand, the TV Zone # is set to 1, the STB will rst look in the le for the STB-3000
Installer Menu and/or TV Setup Menu prole(s) with a Zone 1 designation. If none of the STB-3000 Installer
Menu and/or TV Setup Menu proles has a Zone 1 designation, the STB will then look for the STB-3000
prole(s) with a Zone 0 designation. For the FTG Channel Map conguration, when the TV Zone # is set to
0, the STB will ignore any Zone restrictions (1–8) that may be placed on channels in the FTG Channel Map.
However, when the TV Zone # is set to 1, the STB will omit any channels that have been restricted from
Zone 1 in the FTG Channel Map.
Using the TV Zoning Feature with Cloning Conguration
A location-specic conguration / TLX le may be saved (Learned) from an individual STB as part of a
Master STB Setup and then be used during Teaching. For example, if the TV Zone # in the Master STB is
set to 3 before Learning is initiated, the Master STB’s Installer Menu and TV Setup Menu proles will be
saved with the TV Zone 3 assignment when Learning is completed. In order to congure the Target STBs
with the Zone 3 Installer Menu and TV Setup Menu proles Learned from the Master STB, you must set the
TV Zone # accordingly in the Target STBs before transferring (Teaching) the Master STB Setup. See “Set
the TV Zone # and/or Wi-Fi Zone # in the STB” on the following page. Also, see “Cloning Procedures” on
pages 43 to 48 for additional information on the cloning processes. TV Zone 0 is the default TV Zone #.
Wi-Fi Zoning Feature
The Wi-Fi Zoning feature enables you to use a TLX le to congure an individual STB or group of STBs
with a particular Wi-Fi access point’s login data to create “Wi-Fi Zones” within the installation environment.
Using the Wi-Fi Zoning Feature with FTG Mode Conguration
The FTG File Manager may be used to create an FTG Conguration (.tlx) le with an FTG Installer Menu
prole that contains login data for multiple Wi-Fi access points, each assigned a Wi-Fi Zone #. Up to 100
Wi-Fi Zones can be designated within each FTG Installer Menu prole, thus allowing for distribution of the
Wi-Fi network load. For example, if a site has 50 STB-3000s within close proximity, you may wish to create
10 Wi-Fi Zones, each with its own access point that has unique login data, so that no more than ve of the
STBs are connected to one access point at any given time.
In order for an STB to be congured by the proper Installer Menu prole with the desired Wi-Fi access point
login data for wireless networking (i.e., SSID, security type, and security key), you must set both the TV Zone
# and the Wi-Fi Zone # in the STB (see “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on the following
page for further information). If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not obtain
access point login data from the Installer Menu prole with which it is congured unless the prole contains
the global Wi-Fi Zone 100. Similarly, any STB that does not nd its matching Wi-Fi Zone # in the TLX le, but
that does nd the global Wi-Fi Zone 100, will be congured with the global access point login data.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information on dening Wi-Fi
Zones in the FTG File Manager.
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Reference: Using the STB’s Zoning Features (Cont.)
Using the Wi-Fi Zoning Feature with Cloning Conguration
A location-specic Wi-Fi conguration / TLX le may be saved (Learned) from an individual STB as part of a
Master STB Setup and then be used during Teaching. First, the wireless network (i.e., the access point login
data) must be congured in the Master STB’s IP Environment Menu (see “Conguring a Wi-Fi Network
Connection” on page 59). Then, a Wi-Fi Zone # must be set in the Master STB (see “Set the TV Zone #
and/or Wi-Fi Zone # in the STB” below). If desired, a TV Zone # may also be set in the Master STB.
For example, if the Wi-Fi Zone # is set to 4 and the TV Zone # is set to 5 before Learning is initiated, after
Learning is completed, the Master STB’s Installer Menu prole will be saved with the Zone 5 assignment,
and within that Installer Menu prole, the access point login data for wireless networking (i.e., SSID, security
type, and security key) will be saved with a Wi-Fi Zone 4 assignment. In order to congure the Target STBs
with the proper Installer Menu prole and access point login data, you must set both the TV Zone # and the
Wi-Fi Zone # in the Target STBs accordingly before transferring (Teaching) the Master STB Setup. See “Set
the TV Zone # and/or Wi-Fi Zone # in the STB” below. Also, see “Cloning Procedures” on pages 43 to 48 for
additional information on the cloning processes. If the Wi-Fi Zone # in the STB is set to 0 (default), the STB
will not obtain access point login data from the Installer Menu prole with which it is congured unless the
prole contains the global Wi-Fi Zone 100. Similarly, any STB that does not nd its matching Wi-Fi Zone #
in the TLX le, but that does nd the global Wi-Fi Zone 100, will be congured with the global access point
login data.
Set the TV Zone # and/or Wi-Fi Zone # in the STB
You can set the TV Zone # and/or the Wi-Fi Zone # in the EZ-Manager Wizard (see “EZ-Manager Wizard”
on pages 16 to 25) or, if the STB is in Pass-through Mode, via the STB’s setup menus as described below.
Note that the following procedure can only be performed while the STB is in Pass-through Mode. You will
also be able to specify a Label (North, South, East, West) and Room Number for this STB, if desired.
1. Turn ON the STB/display panel.
2. Press MENU on the Installer Remote, and use the arrow navigation keys to select/highlight the
General menu icon. Then, press OK.
3. In the General Menu, use the Up/Down arrow keys to select Room Info, and then press OK.
4. In the Room Info screen, complete the appropriate elds as described below. Use the Up/Down arrow
keys on the Installer Remote to navigate between each of the elds.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be congured with a particular
access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security
key) may be provided in a TLX le to be used for conguration.
To assign a Wi-Fi Zone, select/highlight the Wi-Fi Zone eld and press OK. Then, use the Left/Right
arrow keys to specify the desired Wi-Fi Zone # (1–99). Press OK when you are nished.
• TV Zone: Enables you to set a TV Zone # so that the STB can be congured with Installer Menu and/or
STB Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or STB Setup
Menu settings may be provided in a TLX le to be used for conguration. If the STB is being congured
for FTG Mode, the TV Zone # setting also allows the STB to omit channels that have been restricted in
the FTG Channel Map (see “FTG Channel Map Zone Restrictions” on page 69).
To change the TV Zone, select/highlight the TV Zone eld and press OK. Then, use the Left/Right
arrow keys to specify the desired TV Zone # (0–8). Press OK when you are nished.
(Continued on next page)
72 206-4272
(Continued from previous page)
• Label: Allows you to select a North, South, East, or West text label for this STB. Select/highlight the
Label eld and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press
OK when you are nished.
• Room Number: Allows you to specify the number of the room in which the STB is located. To enter a
room number, use the Up/Down arrow keys to select/highlight the Room Number eld and press
OK. You can then use the number keys on the Installer Remote to direct enter a room number, or
you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up
virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual
keyboard, and then press OK on the Installer Remote.
5. When you have completed the elds as necessary, press to return to and/or exit the STB menus, or
press MENU to return to program viewing.
Reference: Using the STB’s Zoning Features (Cont.)
Quick
Picture
Sound
General
Safety
Accessibility
GENERAL
Language
Room Info
Time & Date
Timers
SIMPLINK
Set ID
1
Quick
Picture
Sound
General
Safety
Accessibility
ROOM INFO
Wi-Fi Zone
0
TV Zone
0
Label
-----
Room Number
^
^
^
^
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Reference: Using Media Share Features
When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see
“Accessing the IP Environment Menu” and “Media Share Setup” on pages 55 and 61, as necessary), guests
have the ability to use one or more of the following Media Share features:
• Smart Share: Allows guests to use the STB/display panel to access and view media les (photos, videos,
music, etc.) shared either by wired DLNA Certied devices (the devices must be connected to the same
LAN as the STB) or by wireless LG devices using LG’s Smart Share application with Wi-Fi Direct.
• Screen Share: Allows guests to select a Miracast or WiDi capable device, whose screen can be displayed
on the display panel screen.
• SoftAP: Allows guests to use the STB as a 2.4 GHz wireless access point for up to ve devices.
This section provides an overview of the Smart Share, Screen Share, and SoftAP functionality.
Note: Typically, only one Media Share feature may be used at a time. If one feature is
currently in use, you may have to turn it OFF in order to turn ON another. In some cases,
you will be prompted to conrm your action. Follow the display prompts as necessary.
Smart Share
The following steps describe how to access and use the Smart Share feature, either with wired DLNA
Certied devices on the same LAN as the STB or using wireless LG devices/Wi-Fi Direct. If you intend
to connect to an LG device using Wi-Fi Direct, remember that you must also turn ON Wi-Fi Direct and
launch the Smart Share application on the LG device.
1. Turn ON the STB/display panel.
The next step depends on whether you need to turn ON Wi-Fi Direct (i.e., to connect to a wireless LG
device):
• If you do not need to turn ON Wi-Fi Direct, you can proceed directly to step 7.
• Otherwise, press MENU on the Installer Remote to display the STB menus (either the setup menus or
the Function Menu depending on whether the STB is or is not in Pass-through Mode). Then, continue
with step 2.
2. Use the Up/Down arrows to select/highlight the General menu icon, and then press OK.
3. In the General Menu, use the Up/Down arrows to select Wi-Fi Direct, and then press OK.
(Continued on next page)
Quick
Picture
Sound
General
Safety
Accessibility
WI
-
FI DIRECT
[TV]LG Smart TV
ON
REFRESH LIST
Quick
Picture
Sound
General
Safety
Accessibility
GENERAL
Language
Room Info
Time & Date
Timers
SIMPLINK
Set ID
1
Wi-Fi Direct
TV Name 410KKTF1J505
^
Note: The example at left
shows the General Menu when
the STB is in Pass-through
Mode. The Wi-Fi Direct screen
is the same whether the STB is
or is not in Pass-through Mode.
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Reference: Using Media Share Features (Cont.)
(Continued from previous page)
Note: If Wi-Fi Direct is currently grayed out, you may need to turn OFF another Media Share feature in
order to use Wi-Fi Direct. For example, make sure that SoftAP is turned OFF. See also note on page 73
regarding simultaneous use of Media Share features.
4. When you initially access the Wi-Fi Direct screen, the OFF/ON toggle button at the top right of the screen
is selected/highlighted by default. If Wi-Fi Direct is currently OFF, press OK on the Installer Remote to
turn Wi-Fi Direct ON. This will prompt the STB to search for all available Wi-Fi Direct enabled wireless
devices, including mobile devices, laptops, etc. Devices found will be listed in the lower half of the screen.
Note: If the search does not initially locate any devices, you can select REFRESH LIST and press OK
to rescan.
5. Use the Up/Down arrows to select/highlight the device with which you wish to share, and then press OK.
6. A pop-up window will prompt you to conrm the connection request. Select Yes and press OK to continue.
The share request will be sent to the targeted device. The user of that device may choose to allow or not
allow the share connection. Similarly, once Wi-Fi Direct is turned ON, other devices may request share
connections with this STB (pop-up share requests typically appear in the bottom right of the display
panel screen).
7. Use one of the following methods to access media les/folders on the STB:
• If the STB is in Pass-through Mode (i.e., the Pro:Centric application is not loaded), press the
PORTAL button on the Installer Remote, and use the Left/Right arrow keys to select SmartShare
from the STB’s Smart Launcher.
• If the STB is not in Pass-through Mode, use the Up/Down arrow keys on the Installer Remote to select
the SmartShare option from the General Menu.
Note: Depending on the remote control being used (in any mode), you may also access the Smart
Launcher via the SMART button.
8. In the Smart Share screen, select the desired Smart Share device, and then select the desired media
category to view les.
Screen Share (Miracast / WiDi)
The following steps describe how to access and use the Miracast / WiDi features.
1. Turn ON the STB/display panel, and then use one of the following methods to access the Screen Share
application:
• If the STB is in Pass-through Mode (i.e., the Pro:Centric application is not loaded), press the
PORTAL button on the Installer Remote, and use the Left/Right arrow keys to select Screen Share
from the STB’s Smart Launcher.
• If the STB is not in Pass-through Mode, press MENU on the Installer Remote to display the Function
Menu, use the Up/Down arrows to select/highlight the Input menu icon, and then press OK. Then, use
the Up/Down arrows to select the Screen Share option from the Input Menu.
Note: If Screen Share is currently not available/grayed out, you may need to turn OFF another Media
Share feature in order to use Screen Share. For example, access the General Menu and make sure that
SoftAP is turned OFF. See also note on page 73 regarding simultaneous use of Media Share features.
Note: Depending on the remote control being used (in any mode), you may also access the Smart
Launcher via the SMART button.
(Continued on next page)
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Reference: Using Media Share Features (Cont.)
(Continued from previous page)
2. Follow the on-screen instructions to initiate the Miracast / WiDi connection from your Miracast / WiDi
device. Note that you may be prompted to enter a PIN number that appears on the display panel screen
into your Miracast / WiDi connection window to complete the connection.
Once the connection is established, the STB display may be used as a second screen for the Miracast /
WiDi device.
SoftAP
The following steps describe how to access and use the SoftAP feature.
1. Turn ON the STB/display panel, and press MENU on the Installer Remote to display the STB
menus (either the setup menus or the Function Menu depending on whether the STB is or is not in
Pass-through Mode).
2. Use the Up/Down arrows to select/highlight the General menu icon, and then press OK.
3. In the General Menu, use the Up/Down arrows to select SoftAp, and then press OK.
Note: If SoftAP is currently grayed out, you may need to turn OFF another Media Share feature in
order to use SoftAP. For example, make sure that Wi-Fi Direct is turned OFF. See also note on page 73
regarding simultaneous use of Media Share features.
4. When you initially access the SoftAP screen, the OFF/ON toggle button at the top right of the screen
is selected/highlighted by default. If SoftAP is currently OFF, press OK on the Installer Remote to turn
SoftAP ON. When SoftAP is ON, the SoftAP access information, including the SSID and security key, is
displayed in the lower half of the screen.
5. Make sure Wi-Fi is turned ON on your device, and then look for the STB’s SSID in the list of available
Wi-Fi networks. Initiate the connection, and enter the security key as requested.
Once a device is connected successfully to the STB’s network, you can use it to access the Internet. Up
to ve devices may be connected at a time; the Number of Connected Devices eld in the SoftAP screen
shows the number of devices currently connected to the STB Wi-Fi access point.
Note: A wired network connection MUST be established in order for guests to use SoftAP. Also, the SoftAP
feature may only be used while the STB/display panel is turned ON.
Note: If the Wi-Fi frequency is not automatically detected, set the frequency in the device(s) to 2.4 GHz.
Note: The example at left
shows the General Menu when
the STB is in Pass-through
Mode. The SoftAP screen is the
same whether the STB is or is
not in Pass-through Mode.
Quick
Picture
Sound
General
Safety
Accessibility
GENERAL
Language
Room Info
Time & Date
Timers
SIMPLINK
Set ID
1
Wi-Fi Direct
SoftAP
TV Name 410KKTF1J505
^
Quick
Picture
Sound
General
Safety
Accessibility
SOFTAP
SoftAP enables the STB to act as a wireless access point to
provide Internet access for up to five Wi-Fi devices.
Note: A wired network connection MUST be established
and the STB/display panel must be turned ON.
SoftAP Access Information
SSID
410KKTF1J505
Security Key
LGxxxxxx
Number of Connected Devices
0
ON
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ANTENNA/
CABLE IN
LAN
IN 2
IN 1
USB IN 2
USB IN 1
OUT
(ARC)
EXT MPI
CONTROL
MPI/MTI
TELEVISON
CONTROL
POWER
RS-232C
TELEVISON
CONTROL
IR IN
SERVICE
AV IN
AUDIO
LINE OUT
DIGITAL
AUDIO
Reference: STB-3000 Jack Panels
AV (AUDIO/VIDEO) IN
(3.5 mm jack) Connect composite audio/
video output from external device. Use A/V
adapter cable provided.
ANTENNA/CABLE IN
Connect to Antenna/CATV.
SERVICE
Restricted to service updates.
DIGITAL AUDIO (Optical Digital Audio Out)
Use for amps and home theater systems. Note:
When the STB is OFF, this port is not enabled.
LAN
Use for video IP and/or network connections.
POWER (DC IN)
Use 19V 2.1A AC/DC
power adapter (provided).
AUDIO LINE OUT
(3.5 mm jack) Connect audio equipment to use fixed line
level analog audio output. See also Reference section,
“External Audio Line Out Specifications.”
HDMI OUT
Use HDMI cable (provided) to connect
to display panel HDMI input.
IR IN
(3.5 mm jack) Connection for external IR receiver
(optional). Use when IR pass-through is not
supported by the display panel. See also Reference
section, “External IR Receiver Specications.”
RS-232C TELEVISION CONTROL
**
(3.5 mm jack)
Use TLM cable provided to
connect
to
LG Public Display/Commercial Monitor
display
panel’s RS-232 connector.
* On early STB-3000 models, the EXT MPI CONTROL port is labeled “MPI.”
** Only one Television/Display Control connection should be used depending on the type of display panel to be controlled.
Refer to “STB-3000 Cabling Connections” on pages 7 to 9, and/or see Reference section, “Display Panel Specifications,”
for information on determining the appropriate connection. Also, note that on early STB-3000 models, the RS-232C
TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1” and the MPI/MTI TELEVISION CONTROL port is
labeled “DISPLAY CONTROL 2.”
EXT MPI CONTROL *
When the STB is in Pass-through Mode, the MPI
function enables an external MPI control device
(i.e., VOD/PPV STB, etc.) to control the STB.
HDMI IN
1 & 2
Connections for HDMI output
from external devices.
USB 2 & 1
Insert USB memory device for software updates,
cloning purposes, FTG Mode configuration, picture/
music entertainment, etc., as applicable.
MPI/MTI TELEVISION CONTROL
**
(RJ-12 port) Use MPI/MTI cable provided to
connect to LG Hospitality display panel’s MPI
port or commercial non-LG display panel’s
MTI (DATA) port.
STB-3000 LED
STB-3000 Front Panel
STB-3000 Rear Panel
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IR IN
1+3.5 v (VCC)
2IR SIGNAL (VOUT)
3 GND
31
2
Reference: External IR Receiver Specications
The IR IN 3.5 mm stereo jack on the rear panel of the STB-3000 provides an input for an optional external
IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5
volts. Refer to the following diagram for pinout details.
Caution: Do NOT plug in a mono connector, as this may damage the STB.
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Reference: External Audio Line Out Specications
AUDIO
LINE OUT
31
2
1LEFT (Tip)
2RIGHT (Ring)
3GROUND (Sleeve)
The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-3000 provides stereo fixed line
level analog audio output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be
set to 9 to make analog audio output available. Refer to the following diagram for pinout details.
Caution: Do NOT plug in a mono connector, as this may damage the STB.
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Reference: Installer Remote Control Typical Key Functions
An LG Installer Remote is required to set up and operate the STB/display panel. The LG Installer Remote
illustrated below shows typical remote control functions and is provided for reference only.
DVD/USB buttons
Use to control DVD player or view USB
memory device content.
, PIP, PIP CH +/-, PIP INPUT,
SWAP, and are N/A for these STB models.
CHVOL
1 2 3
4 5 6
7 8
0
9
P
A
G
E
SMART
CHAR/NUM
FLASHBK
EXIT
OK
ENTER
GUIDE
PORTAL
TV DVD
INPUT
TIMER
CC
VD/
MUTE
INFO
PIP PIPCH+ PIPCH
-
SWAP
PIP
INPUT
MENU
SETTINGS
abc def
ghi jkl mno
pqrs tuv wxyz
.,;@
DELETE
SAP notes:
• If SAP is selected and no SAP is provided,
sound may not be heard on channel.
• Each channel may have its own SAP setting.
• Each time digital channels are tuned, the STB
attempts to locate the default audio program
language. If the default audio program language
is not available, the STB will use the rst available
audio program.
*
SMART
Displays the STB’s Smart Launcher.
TV/DVD
Select the remote’s operating mode:
TV or DVD.
INPUT
Displays available Aux inputs.
TIMER
Sets the amount of time before the STB
automatically turns itself OFF.
Arrows (Up/Down/Left/Right) & OK
Use to navigate on-screen menus, direct tune
channels, and adjust STB settings.
MENU SETTINGS
Displays and removes the STB setup menus (or,
if applicable, the Function Menu).
PORTAL
Displays and removes the Pro:Centric interactive
menu.
INFO
Displays channel information.
GUIDE
Displays and removes the Pro:Centric channel
guide/EPG.
(RETURN)
Returns one level to the previous menu/
display.
EXIT
Clears all on-screen displays and returns to
program viewing.
(POWER)
Turns the STB/display ON or OFF
Color buttons access special functions
in some menus.
Numbers (0 - 9) & DASH
Use to enter a channel or program number.
Dash is used for sub-channel numbers such
as 2-1, 2-2, etc.
FLASHBK (FLASHBACK)
Returns to the previously tuned channel or
input.
VOLUME UP/DOWN
Increases/decreases sound level.
CC
Activates subtitles.
VD/
Enables VD function. Also enables SAP
feature (Analog Mode: Selects MTS sound
[Mono, Stereo, or SAP]. DTV Mode: Changes
audio program language, if additional
languages are available). *
MUTE
Switches sound ON or OFF.
CHANNEL/PAGE UP/DOWN
Changes channels based on channels in
the channel lineup. Moves to previous or
next screen in Pro:Centric channel guide.
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Reference: STB Installer Remote
If you are using an LG display panel, the LG remote provided with the
display panel should be sufficient. However, if you are using a commercial
non-LG display panel or if you intend to use multiple STBs/displays in a
single room installation environment, an LG Installer Remote dedicated
to STB control (see example at right) is available for purchase.
The STB Installer Remote illustrated on the right shows typical remote
control functions and is provided for reference only.
For additional information and/or to purchase an STB Installer Remote,
please contact your LG service representative.
Installer Remote Functionality
The STB Installer Remote provides the same standard configuration
functionality as a typical LG Installer Remote, along with multi-code
capability. See also “Installer Remote Control Typical Key Functions”
information on the previous page.
Programming the STB Installer Remote (Multi-IR Code
Feature)
This section describes how to program the STB Installer Remote to send
unique IR codes based on “bed number” in a multi-STB/display single
room installation. Up to nine beds can be programmed.
Note: The STB will always respond to the standard LG Installer Remote
IR code scheme, regardless of its multi-code IR setting.
The following procedure describes how to program the bed number in
the STB Installer Menu and in the STB Installer Remote.
1. Installer Menu item 020 FEATURE LEVEL determines the additional
IR code scheme to which the STB will respond. Access the STB
Installer Menu, and set item 020 to the desired value.
The STB Installer Remote must now be programmed to match the
FEATURE LEVEL setting. That is, if item 020 is set to 17 for Bed 2,
the STB Installer Remote must also be set to Bed 2.
Note: In its default state, the STB Installer Remote uses the standard
LG Installer Remote IR code scheme.
2. On the STB Installer Remote, press and hold OK along with the
desired (bed) number key.
The TV LED at the top left of the remote will light for three seconds
and then turn OFF.
3. Once the TV LED turns OFF, release both keys on the remote.
4. Verify the remote functionality, based on your settings.
Note: If necessary, you can restore the default STB Installer Remote IR
code scheme by pressing and holding OK on the remote along with the
“0” key.
VOL
CH
TIMER
TV INPUT
SAP
MENU
DVD
CC
MUTE
FLASHBK
VD/
EXIT
GUIDE
INFO
OK
PORTAL
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Troubleshooting
General Troubleshooting (Some Quick and Easy Tips for Resolving Problems)
Installation
Symptom Possible Cause(s) Possible Solution(s)
Cannot direct enter
channel number.
(STB in Pass-through Mode) Installer
Menu item 028 CH. OVERIDE is set to
0, i.e., disabled (recommended setting).
If Installer Menu item 028 CH. OVERIDE is set to 0, only
channels that are active in the STB’s channel lineup can be
selected. Set CH. OVERIDE to 1 to allow access for direct
keypad entry to all channels.
(STB in FTG Mode) The channel entered
is not included in the FTG Channel Map.
Channel access is restricted to channels included in the FTG
Channel Map. If necessary, make changes to the FTG Channel
Map using the FTG File Manager.
Power
Symptom Possible Cause(s) Possible Solution(s)
No power. See STB Quick Check flow chart on following page.
Picture Reception and Sound
Symptom Possible Cause(s) Possible Solution(s)
No picture. Display panel is turned OFF. • Turn display panel ON.
• Power failure?
Antenna/cable not connected. Connect antenna/cable signal to STB.
Connections incorrect. Check connections on STB, in particular, HDMI cabling.
MPI not connected. If applicable, connect MPI cable to MPI device.
Encrypted program. Try another channel.
Wrong tuning band. Adjust Installer Menu settings.
Normal picture,
poor or no sound.
Audio muted. Press MUTE or use Volume Up key to increase sound level.
Broadcast problem. Try a different channel.
Erratic Operation
Symptom Possible Cause(s) Possible Solution(s)
Installer Menu setup. Wrong Installer Menu settings. Adjust Installer Menu settings as required.
Installer Remote (not supplied with STB)
Symptom Possible Cause(s) Possible Solution(s)
Remote doesn’t work. Television/Display Control not connected
properly.
Use appropriate Television/Display Control cable (provided)
to connect the STB to the display panel. See “STB Cabling
Connections” information in this document.
Remote not in TV Mode. Use MODE key to select “TV”; puts remote into TV Mode.
Not aimed at IR receiver. Point remote at IR receiver on display panel.
Remote too far from IR receiver or
IR path is obstructed.
Move remote closer to IR receiver on display panel, darken
room, and/or remove obstructions.
MPI not connected. If applicable, connect MPI cable to MPI device.
Weak batteries. Replace batteries.
Wrong battery polarity. Check that “+” and “-” match in battery compartment.
Too much light in room. Dim room light.
Wrong Installer Remote. Requires compatible LG Installer Remote (see examples in this
document). Contact your LG representative.
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Troubleshooting (Cont.)
STB Quick Check
STB
Quick Check
Yes
No
Yes
Press POWER on
LG Installer Remote.
STB LED
blinks off twice
every five
seconds?
No
Yes
End
Bad
STB
Display
panel ON?
Yes
No
STB
conected to
AC power?
1.
2.
No
Yes
Check the Television/Display Control
and HDMI connections between the
STB and the display panel.
Cycle power by removing and
reconnecting the STB AC/DC power
adapter.
Check the Television/
Display Control connection
between the STB and
the display panel.
STB LED
blinking? *
STB LED
steady red?
No Bad
STB
Plug AC/DC power
adapter into AC outlet.
* While the STB is turning ON and sending commands to turn ON the display panel, the LED on the STB’s front
panel blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but
blinks off twice in rapid succession every ve seconds.
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Troubleshooting (Cont.)
Commercial Mode Check
Yes
No
Press POWER on
LG Installer Remote.
STB is not in Commercial
Mode. Call Technical
Support for assistance.
STB is in
Commercial Mode.
No
On-screen
menu display
no longer
toggles?
Yes
Press MENU repeatedly
as if to access the
STB Installer Menu.
Leave STB/display ON,
and press MENU on the
Installer Remote.
No
STB is in
Commercial Mode.
Yes
See STB Quick
Check flow chart.
Function
Menu
on display?
STB/display
turned ON?
Use this flowchart to determine whether the STB is currently in Commercial Mode.
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Glossary of Terms
Channel Lineup
Channels set in the STB memory, via Auto
Tuning/manual editing.
Cloning
The process of capturing a Master STB
Setup and transferring it to a Target STB
using a USB memory device.
Commercial Mode
A mode of operation that provides a broad
range of commercial STB features based
on control (settings) provided by the PTC
and/or an MPI control device.
CPU
The STB’s Central Processing Unit.
Responsible for the presentation of video
and audio from content received via the
STB’s tuner or Aux inputs.
E-Z Installation
Enables STB conguration and software/
rmware le downloads to selected STB
models from a Pro:Centric server. Managed
and administered via the Pro:Centric Admin
Client.
EZ-Manager Wizard
Lodging model STB conguration wizard
that provides conguration options for
Pro:Centric operation as well as an option
for using a USB memory device to
congure an STB.
FTG Channel Map
Typically refers to a logical channel mapping
of physical RF channels. This allows digital
channels, like analog channels, to be tuned
without requiring the dash key. Also, chan-
nels (analog or digital) can be arranged in
any order that seems logical for customer
tuning/viewing.
FTG Mode
LG commercial STB mode that enables
decryption of Pro:Idiom encrypted channels
and uses logical channel mapping. LG’s
proprietary PC software is required for
conguration.
Function Menu
Available via Installer Remote “MENU” key.
Indicates the STB is not in Pass-through
Mode. Restricts menu options to a subset
of the STB setup menus, allowing users
to retain functional control, while disabling
setup options.
Installer Menu
Denes commercial STB functionality
based on the parameters set.
LG Free-To-Guest (FTG)
Refers to a particular commercial mode of
operation within an LG STB. See also FTG
Mode.
Logical Channel Number
A number assigned to either a physical or
virtual channel number in a Logical Chan-
nel Map.
Major Channel Number
Typically, the RF channel number assigned
to a digital video stream.
Master STB
An STB whose Channel Map and Installer
Menu and STB setup menu settings have
been congured as a Master STB Setup for
cloning purposes.
Minor Channel Number
A sub-channel or program number assigned
to the content embedded in the digital video
stream.
MPI
Multiple Protocol Interface. An EXT MPI
CONTROL port or, for some STB models,
an MPI card slot provides external control
options for solution providers.
MTI
Multiple Television Interface. SONIFI
Solutions, Inc. proprietary protocol used
for STB conguration/control via an MTI
(typically labeled “DATA”) port.
Pass-through Mode
The STB’s factory default mode of opera-
tion. STBs can be congured for stand-
alone use or as Master STBs for cloning
purposes, and/or STBs may be controlled
externally in this mode.
Physical Channel Number
The major channel number assigned to
represent a specic 6 MHz RF band as
specied by either the broadcast or CATV
channel plan. See CEA (formerly EIA) or
NCTA specications for further information.
Pro:Centric Application
LG content delivery and communication
interface that provides interactive entertain-
ment, weather, amenities, etc. information
for end users. (Powered by Pro:Centric
server.)
Pro:Centric Admin Client
Web editor/content wizard provided for
service provider and customer conguration
of Pro:Centric application elements.
Pro:Idiom
Zenith proprietary security software that
unlocks access to premium content to help
assure rapid, broad deployment of HDTV
and other high-value digital content.
PTC
Protocol Translator Card. The commercial
controller (microprocessor) of the com-
mercial STB.
Target STB
An STB to which a Master STB Setup will
be transferred.
STB Setup Menus
Available via Installer Remote “MENU” key
in Pass-through Mode only. Menus provide
access to setup and functional features of
the STB.
USB Memory Device
A USB ash drive or USB storage device,
etc. that can be used for STB conguration
purposes (typically cloning or FTG Mode
via CPU conguration) or for updating STB
software.
Virtual Channel Number
An alias (virtual) channel number provided
in the data stream, by the broadcaster, of a
digital broadcast channel to be displayed
by consumer STBs in place of the physical
channel number. The major number is the
same as the original analog channel
number and the minor number is the nth
program available in that digital video
stream.
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Document Revision History / Open Source Software Notice
Open Source Software Notice
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please
visit http://opensource.lge.com. In addition to the source code, all referenced license terms, warranty disclaimers and copyright
notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@
lge.com. This offer is valid for three (3) years from the date on which you purchased the product.
Document Revision History
Date Description
January 2015 Revision A: New document
January 2015 Revision B: Installer Menu update
June 2015 Revision C: Installer Menu, cabling connections, and labeling updates
July 2015 Revision D: Teach To STB (TLX) and Media Share updates
October 2015 Revision E: STB cable connections update
Product documentation is available online at: www.lg.com/us/commercial.
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Revision E
© Copyright 2015 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call:
1-888-865-3026
www.lg.com/us/commercial
Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and
the “LG” logo are registered trademarks of LG Electronics Inc. DLNA Certied is a registered
trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in
the U.S. and/or other countries. Wi-Fi Direct and Miracast are registered trademarks of Wi-Fi
Alliance. All other trademarks or registered trademarks are the property of their respective owners.