LG STB-5500 User Manual
Displayed below is the user manual for STB-5500 by LG which is a product in the TV Set-Top Boxes category. This manual has pages.
Related Manuals
EZ-Manager Wizard
pages 22 – 31
Custom Master STB Setup
pages 47 – 49
Cloning Procedures
pages 50 – 56
EXPERIENCED INSTALLER
© Copyright 2017 LG Electronics U.S.A., Inc. P/N: 206-4310 (Rev C)
•
•
Interactive Pro:Centric ®
Functionality
RF or IP Content Delivery
Commercial Mode Setup Guide
STB-5500
HD Commercial Interface Set-top Box
2206-4310
MODEL and SERIAL NUMBER
The model and serial numbers of this STB are located on the
back of the cabinet. For future reference, LG suggests that you
record those numbers here:
Model No._________________ Serial No._______________
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive
harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code
(U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
© Copyright 2017 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call:
1-888-865-3026
The latest product information and documentation is
available online at:
www.lg.com/us/business
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
3
206-4310
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
13.
Refer all servicing to qualied service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
15. When mounting an STB on the wall, make sure that none of
the electrical cabling bears any of the weight of the STB.
Install in accordance with the manufacturer’s instructions.
16. Power Cord
Caution: Check the STB specifications in the Owner’s
Manual to determine power requirements.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the STB.
Do not stick metal objects or any other conductive material
into the power cord. Do not touch the end of the power cord
while it is plugged in.
17. Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in re or electric shock.
18. Outdoor Use/Wet Location
Warning: To reduce the risk of re or electrical
shock, do not expose this product to rain,
moisture or other liquids.
Do not touch the STB with wet hands. Do not install this
product near ammable objects such as gasoline or candles or
expose the STB to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects lled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
19. Grounding
(Except for devices that are not grounded) Ensure that you
connect the earth ground wire to prevent possible electric
shock (i.e., an STB with a three-prong grounded AC plug must
be connected to a three-prong grounded AC outlet). If ground-
ing methods are not possible, have a qualied electrician install
a separate circuit breaker. Do not try to ground the unit by
connecting it to telephone wires, lightning rods, or gas pipes.
20. Disconnect Device
The power plug is the disconnecting device. The power plug
must remain readily accessible.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if the unit is
turned off.
(Continued on next page)
PORTABLE CART WARNING
4206-4310
IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
21. Outdoor Antenna Grounding
If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
22. Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the STB as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
23. Transporting Product
Make sure the STB is turned Off and unplugged and that
all cables have been removed. Do not press against or put
stress on the STB.
24. Ventilation
Install the STB where there is proper ventilation. Do not
install in a conned space such as a bookcase. Do not cover
the STB with cloth or other materials (e.g., plastic) while it is
plugged in. Do not install in excessively dusty places.
25. If you smell smoke or other odors coming from the STB or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
26. Keep the product away from direct sunlight.
27. Do not install this product on a wall if it could be exposed to
oil or oil mist. This may damage the product and cause it to
fall.
28. Do not allow an impact shock or any objects to fall into the
product.
29. Do not touch the ventilation openings, as they may become
hot while the STB is operating. This does not affect the per-
formance of the product or cause defects in the product.
30. Do not use high voltage electrical equipment near the STB
(e.g., a bug zapper). This may result in product malfunction.
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
Ground Clamp
Electric Service
Equipment
5
206-4310
Table of Contents
Safety Warnings .....................................2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . .3 – 4
Table of Contents ....................................5
STB-5500 Introduction / Setup Checklist................ 6
Introduction .......................................6
Setup Checklist....................................6
STB-5500 Cabling Connections ....................7 – 11
Before You Begin .................................. 7
Connect the STB to the Display Panel..................8
STB-5500 Cabling Diagram ......................... 11
Commercial Mode Overview ......................12 – 15
Pass-through Mode ...............................12
FTG Mode....................................... 13
Application Tuning Mode / Pro:Centric Direct............14
Determining the STB Operating Mode .................15
Pro:Centric Operation ...........................16 – 20
Interactive Menu Features ..........................16
Interactive Menu Navigation .........................16
Pro:Centric Java Application Setup ...................19
Pro:Centric HTMl Application Setup ...................19
Setting the Video Output Resolution .................. 21
EZ-Manager Wizard .............................22 – 31
Before You Begin ................................. 22
Initiate Configuration or Exit the EZ-Manager Wizard .....23
STB Configuration Options..........................24
Zones and Room Number Assignments................24
Configure Pro:Centric Settings .......................26
USB Configuration ................................30
Ez Download Utility .............................32 – 35
Before You Begin ................................. 32
Accessing and Using the Ez Download Utility ........... 32
Installer Menu ..................................36 – 46
Accessing the Installer Menu ........................36
Navigating Within the Installer Menu ..................37
Modifying Installer Menu Settings..................... 37
Exiting the Installer Menu and Activating Settings . . . . . . . . 37
Detailed Descriptions of Installer Menu Items ...........40
Custom Master STB Setup ...................... 47 – 49
Before You Begin ................................. 47
Clonable STB Setup Menu Features ..................47
Custom Master STB Setup Procedure .................48
Cloning Procedures .............................50 – 56
Exporting a Clone File .............................50
Importing a Clone File .............................52
FTG File Manager Utilities Overview................57 – 62
Creating an FTG Configuration File . . . . . . . . . . . . . . . . . . . 57
FTG File Manager Main Screen ......................59
FTG Channel Map Configuration Utility ................60
FTG Channel Map Editor ...........................61
FTG Installer Menu Configuration Utility................62
IP Environment Setup ...........................63 – 71
Accessing the IP Environment Menu ..................63
Network Configuration .............................63
Pro:Centric Setup .................................67
Media Share Setup................................69
Pre-loaded Applications ............................71
References
Updating STB Software using a USB Memory
Device.........................................72
–
73
Downloading Background Images using a USB
Memory Device..................................74
–
75
Display Panel Specifications ..........................76
STB Aux Input Configuration ..........................77
Auto Input(s) Sensing Feature ......................78 – 79
Enabling or Disabling the MTI Protocol on the STB ......80 – 81
Restoring Factory Defaults on the STB(s) ................ 82
Using the STB’s Zoning Features ...................83 – 86
Using Media Share Features .......................87 – 91
STB-5500 Jack Panels...............................92
External IR Receiver Specications ......................93
External Audio Line Out Specications ...................94
Installer Remote Typical Key Functions ..................95
STB Installer Remote ................................96
Troubleshooting .................................97 – 99
General Troubleshooting ...........................97
STB Quick Check ..................................98
Commercial Mode Check ...........................99
Glossary of Terms .................................100
Document Revision History / Open Source Software Notice . . 101
Back Cover.......................................102
Notes
• Installer Menu content is intended for use primarily by qualied TV electronics technicians.
• Refer to the STB-5500 Owner’s Manual for additional information on STB installation, specications, maintenance, and safety instructions.
• Design and specications subject to change without prior notice. This document provides examples of typical screen displays. Your displays
may vary from those shown in this document.
6206-4310
STB-5500 Introduction / Setup Checklist
Introduction
The STB-5500 set-top box is designed to be connected to a compatible commercial display panel to
create a system that provides Pro:Centric ® functionality via RF or IP and that can tune RF and IP content.
The STB-5500 may be used with LG Commercial Hospitality TVs (LP645H, LT670H, etc.) that support
Multiple Protocol Interface (MPI), or the STB-5500 may be used with LG Commercial Public Display TVs
(LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the
TV-Link Monitor (TLM) interface. The STB-5500 may also be used with commercial non-LG TVs that
support SONIFI’s Multiple Television Interface (MTI) protocol.
Setup Checklist
See also the STB-5500 Owner’s Manual for information on STB installation and hardware and cable
connections.
Installation and Setup
__ Unpack the STB and all accessories.
Accessories provided:
• AC/DC Power Adapter
• HDMI Cable
• MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)
• TLM Cable (proprietary cable for LG TLM control of display panel)
• A/V Adapter Cable
__ Obtain an LG Installer Remote for configuration purposes.
If you are connecting the STB to an LG display panel, the LG remote provided with the display should
be sufficient. If you are connecting the STB to a non-LG display panel or if you intend to use multiple
STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB
control is available for purchase. For additional information and/or to purchase an STB Installer
Remote, contact your LG service representative. See also Reference section, “STB Installer Remote.”
__ Determine the installation location for the STB and display panel stand or mount.
__ Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable
service connectors, any external equipment required for system operation, all necessary cables, wires,
and connectors, and any other additional required hardware, etc.
__ Install the display panel on VESA mount or stand.
Note: It may be advisable to make all cable connections before installing on VESA mount or stand.
Hardware Connections
__ Install any additional hardware as appropriate to your institution, LAN, etc.
Cable Connections
__ Make all required connections to the STB jack panels, as described in this document.
Commercial Mode Setup
__ Complete appropriate procedures as described in this document for Commercial Mode operation.
7
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STB-5500 Cabling Connections
This section describes how to connect the STB-5500 to establish communication with a compatible
commercial display panel (LG Hospitality TV, LG Public Display TV, LG Commercial Monitor, or
commercial non-LG TV with MTI support).
Caution: If you are replacing an existing/currently installed display panel, you cannot
simply swap out one display panel for another. You must follow the procedure below
from step 1 in order to establish Television/Display Control communication between
the STB and the new display panel. Also, make sure the new display panel supports
the video output resolution set in the STB. Note that you may need to change the STB
setting (STB Installer Menu item 105 VID OUT FORMAT) as required.
Before You Begin
Refer to the appropriate subsection(s) below before proceeding to connect the STB. In particular,
make sure each display panel is in the proper, known state.
LG Display Panel Prerequisites
• The display panel should be in a known state. That is, the display panel should be either in a
factory default state or custom congured (in its default mode) with selected settings, for example,
the aspect ratio, that you wish to use in conjunction with the STB.
• For newer LG Public Display TVs, when you power ON the TV for the rst time, a Welcome
Wizard will be displayed, and you will need to complete the rst two steps of the wizard before
you can successfully connect the STB. First, you will need to select the Language (Step 1), and
then you will need to select the Mode Setting (Step 2). For Step 2, you MUST select “Home
Use.” After this, you can either continue with the wizard and select additional desired conguration
settings, or you can use the EXIT key on the remote to exit the wizard.
Commercial Non-LG Display Panel Prerequisites
• The display panel must be in a known state; however, note that you may need to perform initial
steps to configure the display (i.e., the TV) and/or its MTI port for MTI communication. Refer to
the manufacturer’s documentation for further information.
Note: You also will need to perform steps to enable the MTI protocol (disabled by default) on the
STB as part of the Commercial Mode setup AFTER the STB is connected to the display panel. See
Reference section, “Enabling or Disabling the MTI Protocol on the STB” for further information.
In order to complete these steps, you need to see the STB’s HDMI video output. Use the display
panel’s IR remote to manually switch the display panel to the appropriate HDMI input.
• It is highly recommended that you set the display’s start channel/Power On source to HDMI 1
since, when Television/Display Control communication is established, the STB default
conguration automatically sends Television/Display Control commands to switch the connected
display panel to its HDMI 1 input. Because some non-LG displays default to an RF channel at
turn ON (or at loss of communication), setting the display’s Power On source to HDMI 1 will
eliminate the potential for the display’s momentary interruption of the STB’s HDMI output each
time the STB/display is turned ON. This will also eliminate the potential for temporary signal
interruption from the STB when the STB’s PTC software is being updated.
8206-4310
STB-5500 Cabling Connections (Cont.)
LG Installer Remote
• An LG Installer Remote (not supplied) is required to complete the procedure below, as well as
STB/display panel conguration procedures in this document. If you are connecting the STB to
an LG display panel, the LG remote provided with the display should be sufcient. However, if you
are connecting the STB to a non-LG display panel or if you wish to take advantage of the STB’s
multi-code feature, LG’s STB-dedicated Installer Remote will be required. See Reference sections,
“Installer Remote Typical Key Functions” and “STB Installer Remote,” for further information.
Connect the STB to the Display Panel
This procedure only describes the essential STB/display panel connections. See Reference
section, “STB-5500 Jack Panels,” for further information on the additional jack panel ports and
connectors.
1. Make sure the STB is not connected to power. If a display panel is being replaced in an existing
STB/display panel installation, remove power from the STB.
2. Turn ON the display panel.
3. Refer to the STB-5500 Cabling diagram on page 11, and complete the following connections:
a) Make the appropriate Television/Display Control connection between the STB-5500 and the
display panel.
• For LG Hospitality TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION
CONTROL on the STB-5500 front jack panel to the MPI port on the rear jack panel of the
display.
• For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to
connect RS-232C TELEVISION CONTROL on the STB-5500 rear jack panel to the DB9
RS-232 CONTROL connector on the rear jack panel of the display.
• For commercial non-LG TVs: Use the MPI/MTI cable provided to connect MPI/MTI
TELEVISION CONTROL on the STB-5500 front jack panel to the MTI (typically labeled
“DATA”) port on the rear jack panel of the display. *
Note: Commercial interfaces and their respective cables (MPI/MTI or TLM as specified
above) support IR pass-through.
b) Use the HDMI cable provided to connect HDMI OUT on the STB-5500 rear jack panel to
the HDMI 1 input connector on the rear jack panel of the display.
Note: When Television/Display Control communication is established, the STB default
conguration automatically sends Television/Display Control commands to switch the
connected display panel to its HDMI 1 input.
c) For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall
jack to ANTENNA/CABLE IN on the STB-5500 rear jack panel. For IP delivered content,
connect an RJ-45 Ethernet (CAT5) cable from the institution’s network to the LAN port on
the STB-5500 rear jack panel.
(Continued on next page)
* As indicated in the prerequsites, the MTI protocol required for communication between the STB and the
commercial non-LG display panel is disabled by default. Remember that you will need to enable the MTI
protocol as part of the Commericial Mode setup.
9
206-4310
STB-5500 Cabling Connections (Cont.)
(Continued from previous page)
d) Insert the DC power plug of the AC/DC power adapter provided into the POWER connector
on the rear jack panel of the STB-5500, and then plug the AC/DC adapter into a standard
120V 60 Hz AC power outlet.
When power is applied to the STB-5500, the LED on the STB’s front jack panel turns red
(steadily if the STB is in its default standby mode or with periodic blinks in accordance with the
current value of Installer Menu item 002 AC ON).
Also, for LG display panels or if the MTI protocol has already been enabled on the STB (i.e.,
you are replacing one non-LG display panel with another non-LG display panel), the display
panel will be turned OFF by the STB as soon as the STB is powered and establishes Television/
Display Control communication with the display. *
Note: Once Television/Display Control communication is established between the STB-5500
and the display panel, the STB-5500 will be in control of the display panel, and certain resident
panel functions, like panel buttons, typically will no longer operate.
Note: If connected to an LG Hospitality TV, the STB also will change several of the TV’s
Installer Menu settings in order to facilitate communication and functionality. See the table
following this procedure for a listing of all Hospitality TV Installer Menu items that will be
changed by the STB.
4. Use the Installer Remote to turn ON the STB/display panel.
In its default standby mode, while the STB is turning ON and sending the turn ON command to
the display, the STB LED blinks at a constant rate. (If the Instant On feature set with Installer
Menu item 002 is enabled on the STB, you will not see this initial LED sequence.) Once both
the STB and the display panel are ON, the STB LED remains lit but blinks off twice in rapid
succession every ve seconds.
If the STB is brand new, out-of-box, the rst image you should see on the display panel is a
prompt to select the video output resolution (see “Setting the Video Output Resolution” on
page 21). If the STB is not brand new, out-of-box, it is possible that the video output resolution
has previously been set and/or that the EZ-Manager Wizard has previously been completed or
exited. **
5. If applicable, select the video output resolution (i.e., the STB’s video output format), and then
complete the appropriate Commercial Mode setup procedures, as described in this document.
Note: It is recommended that you complete STB-5500 Commercial Mode setup procedures before
you make external equipment connections to the STB-5500.
* If the display panel is not turned OFF after power is applied, then Television/Display Control communication
has not been established. If you are using an LG display panel, check that the display is in a known state,
and repeat the procedure from step 1. If you are using a commercial non-LG TV as a display panel in a new
STB installation, the display panel will not be turned OFF because the MTI protocol has not yet been enabled.
Remember that you will need to enable the MTI protocol as part of the Commericial Mode setup.
** If you are using a commercial non-LG TV as the display panel, and you do not see video on the display,
verify the display panel is on the appropriate HDMI input so that you can complete step 5. Also, see Reference
section, “Enabling or Disabling the MTI Protocol on the STB,” and make sure to enable the MTI protocol as
part of the Commercial Mode setup.
10 206-4310
STB-5500 Cabling Connections (Cont.)
The following table is only valid for LG Hospitality TVs that are used with the STB-5500. The table
lists the Installer Menu items on the TV that are changed by the STB when MPI Television/Display
Control communication is established. See also step 2 of procedure above.
Note: The total number of Installer Menu items may vary by Hospitality TV model. Some items
listed below are not available on/applicable for all Hospitality TVs.
Installer Menu Item on LG
Hospitality TV (Display Panel)
STB-5500 will
set the value to:
Comments
004 STRT CHANNEL 0 Start channel on the display is set to Aux.
007 STRT VOLUME 63 Based on the setting of STB Installer Menu item 111
PANEL VOL PRE. Maximum setting is recommended.
008 MIN VOLUME 0 Minimum allowable volume is set on the display.
009 MAX VOLUME 63 Maximum allowable volume is set on the display.
040 AUTO CAMPORT 0 Automatic switching to Camport (Video 2) is disabled on
the display.
041 SIMPLINK EN 0 SIMPLINK is disabled on the display.
042 AUTO INPUTS 0Auto-sensing is disabled for all Aux inputs on the display.
046 STRT AUX SRCE 3 (HDMI 1)
5 (HDMI 2)
7 (HDMI 3)
Based on the setting of STB Installer Menu item 100
VIDEO INTERFAC (see detailed Installer Menu item
descriptions). By default, the display’s start Aux source is
set to HDMI 1.
047 AUX STATUS 1Display’s Aux source will be reported as channel number.
053 DIS. CH-TIME 1 Display’s native Channel-Time display is disabled.
090 KEY LOCK 1 Key Lock is enabled on the display. If item 090 is changed
in the STB’s Installer Menu, the STB will update the value
in the display’s Installer Menu accordingly.
118 POWER SAVINGS 1 b-LAN module is always powered on the display.
119 DATA CHANNEL 0 Data Channel is disabled on the display.
11
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IN 1
IN 2
OUT
LAN
IR IN
SERVICE
AV IN
AUDIO
LINE OUT
ANTENNA/
CABLE IN
STB-5500 Front Panel
STB-5500 Rear Panel
EXTERNAL
MPI CONTROL
RS-232C
TELEVISION
CONTROL
POWER
MPI/MTI
TELEVISION
CONTROL
USB IN 2
USB IN 1
OPTICAL
DIGITAL
AUDIO OUT
c) & d) Complete STB
Power and Antenna/Cable
connections.
b) Connect HDMI OUT
on STB to HDMI IN on
display panel. **
STB-5500 Cabling Diagram
See also step 2 of procedure above.
STB-5500 Cabling Connections (Cont.)
a) Connect RS-232C
TELEVISION CONTROL
to LG Public Display or
Commercial Monitor display
panel DB9 RS-232 connector. *
* Only one Television/Display Control connection should be used. The
proper connection depends on the type of display panel to be controlled.
** The STB default conguration automatically sends Television/Display
Control commands to switch the connected display panel to its HDMI 1 input.
a) Connect MPI/MTI
TELEVISION CONTROL to LG
Hospitality display panel MPI
port or to commercial non-LG
display panel MTI (DATA) port. *
12 206-4310
Commercial Mode Overview
PTC INSTALLER MENU
STB_5500
CPU
-
CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 SW 5331 7F60
PTC V#.##.### CPU V#.##.##.##
This document describes how to set up the STB-5500 for Commercial
Mode operation. STB-5500 functionality is based on “ownership” of
the Channel Map; that is, the Channel Map resides in the STB’s CPU
or Protocol Translation Controller (PTC), or it resides in a Pro:Centric
application or an external device from the solution provider. The
STB-5500 supports several different operation modes: LG’s Free-To-
Guest (FTG) Mode via the STB CPU, Application Tuning Mode (ATM)
with Pro:Centric application, or Pass-through Mode (default). When in
Pass-through Mode, the STB-5500 may also be externally controlled
via its EXT MPI CONTROL port.
Pass-through Mode
This mode allows you to configure individual STBs for Pro:Centric
and/or FTG Mode operation. This mode also allows external control
via the EXT MPI CONTROL port on the STB jack panel.
There are two methods for configuring individual STBs that are
currently in Pass-through Mode: either using the EZ-Manager Wizard
or the Custom Master STB Setup procedure.
EZ-Manager Wizard
When the STB is in a factory default state, the EZ-Manager Wizard
provides automated and manual options for conguring essential items
for Pro:Centric operation and also provides an option for using a USB
memory device to congure the STB. Use the Installer Remote to make
selections and complete each step. See “EZ-Manager Wizard” on
pages 22 to 31 for detailed information.
Custom Master STB Setup
The Custom Master STB Setup procedure enables you to create
a customized Master STB Setup for Pass-through Mode or FTG
Mode configuration purposes. Use the Installer Remote to congure
Installer Menu items as required for STB operation and set up STB
features (Picture, Sound, Channels, etc.). See “Custom Master STB
Setup” on pages 47 to 49 for detailed information.
Installer Menu
To create a Master STB Setup, you will need to know how to access
the commercial controller (PTC) Installer Menu and make changes to
the default values as required. If necessary, familiarize yourself with
the Installer Menu and how to make and save changes. Refer to
pages 36 to 46 for information on accessing the Installer Menu
and for detailed descriptions of the Installer Menu items.
STB Setup Menus
On-screen setup menus control the features of the STB/display. Use
the Installer Remote to access the STB setup menus, and set the
STB/display features to the desired configuration for the end user.
Typical Installer Menu
STB Setup Menus (Advanced Settings)
STB Setup Menus (Quick Settings)
Picture
Sound
Channels
General
Safety
Accessibility
PICTURE
Aspect Ratio
16:9
X
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Cloning
Cloning refers to the process of using a Master STB Setup to configure a Target STB. Both STBs must
be identical models. The Master STB’s clonable setup menu features should be configured as part of the
Master STB Setup. If there are features in the Master STB’s setup—channel icons or labels, digital font
options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set
incorrectly in the Target STBs. Refer to pages 50 to 56 for detailed information on Clone (.tlx) les and
cloning requirements and procedures.
External MPI Control
To control the STB using an external MPI control device, you must use the STB’s EXT MPI CONTROL
port for communication purposes.
Note: The STB-5500 is not equipped with an MPI card slot.
FTG Mode
In this mode, the STB’s CPU is congured with an FTG Channel Map, and the CPU controls and restricts
the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the
decryption of each Pro:Idiom ® encrypted channel and also provides logical channel mapping of physical
RF channels (digital and analog), IP streams, and Aux inputs. In addition, depending on the types of
channels included in the FTG Channel Map, FTG Mode provides the option to select either logical or
physical tuning (see note below) during configuration.
Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3
can be mapped to logical channel 9). It also allows physical RF channels, IP streams, and Aux inputs to
be listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that
you include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by
130-0 through 137-0).
Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.
FTG Mode Features
FTG Mode provides the following features:
• Logical or physical channel tuning of physical RF channels and Aux inputs.
• Logical channel tuning of IP streams.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 channels.
• Start Channel set for RF, Aux input, or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• STB Zoning (including channel restrictions by Zone) and Wi-Fi Zoning options for location-specic
conguration.
LG’s FTG File Manager PC software enables you to create an FTG Conguration (.tlx) le, which may be
used to congure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG
Channel Map and congure Installer Menu settings. You can also create a Clone (.tlx) le from a Master
STB Setup that may be used to congure the CPU for FTG Mode.
Note: STB Zoning and Wi-Fi Zoning features are supported via “.tlx” le. See Reference section, “Using the
STB’s Zoning Features,” for further information.
Commercial Mode Overview (Cont.)
14 206-4310
In this mode, the STB’s CPU must be congured with an FTG Channel Map and FTG Installer Menu
settings using one of the following processes:
• Local: Congure an individual STB-5500 via its USB port using a USB memory device / “.tlx” le. The le
may be either a Clone le (see “Cloning Procedures” on pages 50 to 56) or an FTG Conguration le
(see “FTG File Manager Utilities Overview” on pages 57 to 62).
• Remote: Congure all STB-5500s at the site using a Pro:Centric server head end device (Example:
PCS200S). Refer to the Pro:Centric Server Admin Client User Guide for further information.
While the STB is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items
will be read-only.
• Any FTG conguration changes must be made using a “.tlx” le (typically edited in the FTG File Manager).
The FTG File Manager’s FTG Channel Map Conguration and FTG Installer Menu Conguration Utilities
enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as
necessary. See information on local conguration in this document or refer to documentation for the server
for information on remote management.
• If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will
enable you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further
information.
Pages 57 to 62 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free-
To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.
Remote Management in FTG Mode
When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG
Installer Menu settings is provided by a Pro:Centric server, via a Clone/Conguration (.tlx) file loaded on
the Pro:Centric server Admin Client. See the Pro:Centric Server Admin Client User Guide for further
information.
Application Tuning Mode / Pro:Centric Direct
In Application Tuning Mode, the STB’s Channel Map resides in an application, such as LG’s Pro:Centric
Direct HTML application. With Pro:Centric Direct, the Channel Map is created in the Pro:Centric server’s
Admin Client web editor, and the tuning operation of the STB is controlled and restricted based on this
Pro:Centric Direct Channel Map.
Application Tuning Mode with the Pro:Centric Direct HTML application provides the following features:
• Decryption of each Pro:Idiom ® encrypted channel.
• Logical channel tuning of physical RF channels (digital and analog) and IP streams.
• Mapping of RF channels with minor (program) numbers up to 999.
• Start Channel set for RF or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• STB Zoning (Installer Menu items only) and Wi-Fi Zoning options for location-specic conguration.
You must use the Pro:Centric Direct Admin Client / Channel Map conguration utility to create the
Pro:Centric Direct Channel Map, dene channel attributes, and set the Start Channel. Refer to the
Pro:Centric Direct Admin Client User Guide for further information.
Commercial Mode Overview (Cont.)
15
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Note: STB Zoning and Wi-Fi Zoning features are supported via “.tlx” le—typically a Clone (.tlx) le that
has been created from a Master STB Setup. See Reference section, “Using the STB’s Zoning Features,”
for further information.
While the STB is in Application Tuning Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu
items will be read-only.
• While it is possible to update an STB’s Installer Menu and/or Setup Menu settings locally using a USB
memory device / Clone (.tlx) le, any Pro:Centric Direct conguration changes are typically made
remotely via the Pro:Centric server / Pro:Centric Direct Admin Client. The Admin Client’s Channel Map
conguration utility enables you to create and edit the Pro:Centric Direct Channel Map, while the TV
Conguration utility (in conjunction with a Clone [.tlx] le loaded on a server carousel) enables you to
make changes to STB Installer Menu and/or Setup Menu settings.
• If it becomes necessary to restore the STB to Pass-through Mode, it is possible to do so. See Reference
section, “Restoring Factory Defaults on the STB(s),” for further information.
Refer to the Pro:Centric Direct Admin Client User Guide for further information on conguration and
management via the Pro:Centric Direct Admin Client.
Determining the STB Operating Mode
To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed
depends on the operating mode. See examples below.
If the Function Menu appears, the STB is in a mode (FTG, ATM, PPV, etc.) that does not allow the end
user to change the fundamental STB setup. If the STB setup menus (Quick Settings) appear, the STB is
in Pass-through Mode.
Aspect Ratio
Sound Out
Audio Mode
General
Safety
Accessibility
Aspect Ratio
16:9
ASPECT RATIO
^
Function Menu
Indicates the STB is not in
Pass-through Mode . While
the STB is in this mode,
Installer Menu settings can
be accessed as read-only.
STB Setup Menus
Shows that the STB is in
Pass-through Mode .
X
Commercial Mode Overview (Cont.)
16 206-4310
Pro:Centric Operation
The STB-5500 supports LG’s Pro:Centric Java application, as well as the Pro:Centric Direct HTML
application. Only one application may be implemented at a time. The following sections provide an
overview of the application features and functionality.
Interactive Menu Features
Both the Pro:Centric Java application and the Pro:Centric Direct HTML application enable guests to locate
and select television entertainment, check the daily weather, view hotel and surrounding amenities, etc.,
via custom portal interactive menus. The Pro:Centric Java application provides multiple templates for
portal interactive menus, while the Pro:Centric Direct HTML application, in addition to providing multiple
templates for portal interactive menus, also enables you to custom-create portal and application content.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local
attractions and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day
forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hotel to deliver a video le to guest TVs for promotion and information
purposes.
In addition to the those indicated above, the Pro:Centric Direct HTML application also offers the following
features:
• Optional messaging features, including notices, ticker text, and ad banners.
• Additional media support, specically music accompaniment, for portal displays.
• An optional ight information display.
For each Pro:Centric application, an Admin Client web editor/content wizard is provided for customer
conguration of portal content. The Pro:Centric Direct Admin Client features the Pro:Centric Direct
Project Editor, which provides design tools (including templates) that enable customization of all portal
pages. Please contact your LG service representative for further information.
Note: Customized content is typically dened by the service integrator and/or hotel administrators. LG
does not provide hotel-specic content.
Interactive Menu Navigation
An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/
display features. Press PORTAL on the remote to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site and/or
customized content. The following examples show typical portal interactive menus.
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Pro:Centric Operation (Cont.)
Example: Pro:Centric Java Application Portal
Example: Pro:Centric Direct HTML Application Portal
18 206-4310
Pro:Centric Java Application Setup
The Pro:Centric Java application operates in conjunction with FTG and/or PPV Modes. This section
provides an overview of the setup required for the Pro:Centric features. Administration and management
options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client
User Guide. This document describes only those settings that must be specied on the STB to enable
Pro:Centric remote management and/or the Pro:Centric Java application.
• Remote management (E-Z Installation): The Pro:Centric Admin Client provides remote management
facilities for downloading software/firmware updates as well as facilities for downloading a Clone/
Configuration (.tlx) file for FTG Mode configuration.
• Pro:Centric Java application: The application comprises the Pro:Centric interactive menus/features
described on page 16. Pro:Centric application settings are managed via the Pro:Centric Admin Client
for the Java application.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the STB’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be congured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for conguring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB Conguration option that enables you to congure an STB for
FTG Mode using a Clone/Configuration (.tlx) le stored on a USB memory device. The “.tlx” le incorporates
FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL,
which are used to set up the STB’s Pro:Centric features.
Refer to “EZ-Manager Wizard” on pages 22 to 31 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at the
site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need
to manually enter the Pro:Centric server IP address and port number during conguration.
STB in Pass-through Mode
If the EZ-Manager Wizard has been exited and the STB is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 36 to 46 for further details. Also, as necessary, refer to “Custom
Master STB Setup” on pages 47 to 49 and/or cloning information on pages 50 to 56.
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You must
use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See “Accessing
the IP Environment Menu” on page 63 and “Pro:Centric Setup” on pages 67 to 69 for further information.
Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu item
119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search feature
to set the DATA CHANNEL value. See item 119 description on page 46 for additional information.
Pro:Centric Operation (Cont.)
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Pro:Centric Operation (Cont.)
STB in FTG Mode
If the STB is already in FTG Mode, use the FTG File Manager software to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their afliated elds). Then, transfer the FTG Installer Menu
settings to the STB. Refer to the FTG Mode overview on pages 13 to 14 for further information on FTG
Mode operation and conguration. Also, see note above regarding the option to use the STB’s Data Channel
Auto Search feature to set the DATA CHANNEL value.
Pro:Centric Direct HTML Application Setup
The Pro:Centric Direct HTML application operates only in Application Tuning Mode (ATM). This section
provides an overview of the setup required for the Pro:Centric Direct features. Administration and
management options for the Pro:Centric server are described in detail in the Pro:Centric Direct Admin
Client User Guide. This document describes only those settings that must be specied on the TVs to
enable Pro:Centric remote management and/or the Pro:Centric Direct HTML application.
• Remote management (E-Z Installation): The Pro:Centric Direct Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
Installer Menu configuration updates via Clone (.tlx) file to the STBs at the site/institution.
Note: The Pro:Centric Direct Channel Map is created and maintained in the Pro:Centric Direct Admin
Client. Thus, any Clone le that is loaded on the server for remote conguration may only contain
Installer Menu and/or Setup Menu proles.
• Pro:Centric Direct HTML application: The application comprises the Pro:Centric interactive menus/features
described on page 16. Pro:Centric Direct application settings are managed via the Pro:Centric Direct
Admin Client.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the STB’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be congured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for conguring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB conguration option that enables you to congure the
STB’s Installer Menu settings using a Clone (.tlx) le stored on a USB memory device. Installer Menu
items 098 PRO:CENTRIC and 119 DATA CHANNEL are used to set up the STB’s Pro:Centric features.
Refer to “EZ-Manager Wizard” on pages 22 to 31 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at
the site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you will
need to manually enter the Pro:Centric server IP address and port number during conguration.
STB in Pass-through Mode
If the EZ-Manager Wizard has been exited and the STB is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 36 to 46 for further details. Also, as necessary, refer to
“Custom Master STB Setup” on pages 47 to 49 and/or cloning information on pages 50 to 56.
20 206-4310
Pro:Centric Operation (Cont.)
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 63 and “Pro:Centric Setup” on pages 67 to 69 for
further information.
Note: When the STB is in either Pass-through Mode or Application Tuning Mode, you can also leave
Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel
Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 46 for additional
information.
STB in Application Tuning Mode
If the STB is already in Application Tuning Mode, use a Master STB of the same model to create and
export a Clone (.tlx) le with the desired settings for Installer Menu items 098 PRO:CENTRIC and 119
DATA CHANNEL. Then, transfer (import) the Clone le to the Target STB. Refer to the Application Tuning
Mode / Pro:Centric Direct overview on pages 14 to 15 for further information on Pro:Centric Direct operation
and conguration. To transfer the Clone le remotely, use the appropriate utilities in the Pro:Centric Direct
Admin Client to upload the Clone le to the Pro:Centric server and set up its distribution to the Target
STB(s) at the site. See also note above regarding the option to use the STB’s Data Channel Auto Search
feature to set the DATA CHANNEL value.
21
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Setting the Video Output Resolution
The first time you turn ON the STB/display panel, a Please Select Video Output Resolution menu
will be displayed, and you will need to select the appropriate option—720p, 1080p, 1366 x 768, or
2160p—for the STB’s video output format. You cannot proceed with STB configuration until you
make a selection.
Refer to documentation for the applicable display panel(s) to determine the appropriate setting.
The selected resolution should be compatible with the display panel’s native video resolution. For
example, 2160p requires a UHD display panel.
PLEASE SELECT VIDEO OUTPUT RESOLUTION
720p
1080p
1366 x 768
2160p
1. Use the Up/Down arrows on the Installer Remote to select the appropriate video output
resolution option, and then press OK.
The STB’s default video output resolution is 720p. If you select this option, the Please Select
Video Output Resolution menu will close and the EZ-Manager Wizard Welcome screen will be
displayed (see pages 22 to 31 for information on the EZ-Manager Wizard). Proceed with
Commercial Mode setup as required.
If you select one of the other three resolution options (1366 x 768 is selected/highlighted as the
recommended resolution), a Changing Video Output Resolution message will be displayed, and
the STB will reboot within a few seconds to change the resolution per your selection. Continue
with step 2.
2. When the STB reboot is complete (it may take a few minutes), you will be prompted to conrm
the new video output resolution. Use the arrow keys on the Installer Remote to select YES in the
conrmation screen, and then press OK on the Installer Remote.
Note: If there is no user interaction within 10 seconds, or if you select “NO” in the conrmation
screen, the STB will reboot and revert to the default resolution. After this reboot is complete, the
Please Select Video Output Resolution menu will be redisplayed.
Once you select and conrm the video output resolution, the EZ-Manager Wizard will be displayed.
Proceed with Commercial Mode setup as required.
Note: If required at a later time, you can also change the video output resolution in the STB
Installer Menu (item 105 VID OUT FORMAT) or via USB memory device / “.tlx” le. In either case,
the STB will need to reboot (see item 105 description on page 45 for additional information).
Note: After it is turned ON, the STB
begins an initialization process, and
it may take several minutes for the
Please Select Video Output
Resolution menu to be displayed.
22 206-4310
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or
manual) of conguring the essential Installer Menu items for Pro:Centric operation. The wizard is
initiated once the video output resolution is set (see previous page) and subsequently each time the
STB/display panel is turned ON, until one of its configuration methods has been completed or the
wizard is exited. Use the Installer Remote to make selections and complete each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related conguration, the wizard
also offers Zoning as well as USB conguration options.
• STB-5500s support the STB Zoning and Wi-Fi Zoning features, both of which enable location-
specic settings (see Reference section, “Using the STB’s Zoning Features,” for further information).
The EZ-Manager Wizard enables you to set the STB Zone # and/or the Wi-Fi Zone # in the STB as
part of the conguration process.
• The EZ-Manager Wizard also enables you to access the STB Manager / USB download options
as part of the conguration process, if desired, to perform USB conguration and/or update
functions.
Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if
applicable, the LAN cable during the conguration process, as doing so will interrupt
the current step and may corrupt the conguration data.
Before You Begin
• If you plan to create a Master STB Setup using the procedure described on pages 47 to 49, be
sure to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom
setup procedure. See also “Initiate Conguration or Exit the EZ-Manager Wizard” on the following
page.
• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be
reactivated; however, this requires that you restore the STB to a factory default condition. See
Reference section, “Restoring Factory Defaults on the STB(s),” for further information.
• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If
the Pro:Centric server is congured on the system and if no location-specic settings are required
in the STB, for example, STB Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can
simply turn ON the STB/display, and once initiated, the wizard will proceed through each of the
conguration steps with no further user interaction.
• If any of the conguration steps fails, you will see a “Diagnostics” screen with an indication of the
failure. You will then have the opportunity to reinitiate the conguration process from the previous
screen or exit the EZ-Manager Wizard.
• If you would like to enable the DIAL and/or SoftAP Media Share features or select pre-loaded/
Smart Launcher applications on an STB that will eventually be congured for FTG Mode, you will
need to use the IP Environment Menu to do so before the STB is congured for FTG Mode. Refer
to “IP Environment Setup” on pages 63 to 70 for information on the IP Environment Menu. See
also “Custom Master STB Setup” on pages 47 to 49.
EZ-Manager Wizard
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EZ-Manager Wizard (Cont.)
Initiate Conguration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
WELCOME TO THE EZ-MANAGER WIZARD
.
Use the EZ-Manager Wizard to configure the STB for Pro:Centric operation or to configure the STB using
a USB memory device.
.
If a Pro:Centric server will not be installed, you may select NO PRO:CENTRIC below to disable the Pro:Centric
feature of this STB and exit the EZ-Manager Wizard.
.
If you simply wish to exit the EZ-Manager Wizard, select
X
in the top right corner of the screen.
Select NEXT to continue.
This wizard will start automatically in 10 seconds.
X
NOPRO:CENTRIC NEXT
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
rst conguration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the
X
button from
the subsequent screen(s).
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight NEXT, and then press OK. Then, continue to the “STB Conguration Options” section
on the following page.
• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this
STB (i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys
on the Installer Remote to select/highlight the
X
button at the top right of the screen, and then
press OK. In the conrmation pop-up window, select EXIT, and then press OK once more on the
Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use the
wizard’s Zoning or USB conguration options, exit the wizard as follows: Use the arrow keys on
the Installer Remote to select/highlight NO PRO:CENTRIC, and then press OK. This will disable
the Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to
0) and exit the wizard. In the conrmation pop-up window, select EXIT, and then press OK once
more on the Installer Remote.
24 206-4310
EZ-Manager Wizard (Cont.)
STB Conguration Options
From the STB Conguration Options screen, you can choose how to proceed with the conguration
of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature(s) on the STB for location-specic
conguration purposes, select the “Zones & Room Number” option from this screen
and assign the appropriate STB Zone # and/or the Wi-Fi Zone # in the STB BEFORE
you continue with additional conguration.
STB CONFIGURATION OPTIONS
.
To configure the STB for Pro:Centric operation, select NEXT.
.
To set the optional Zoning features, select ZONES & ROOM NUMBER.
.
To configure the STB using a USB memory device, select USB CONFIGURATION.
This wizard will continue automatically in 60 seconds.
ZONES & ROOM NUMBER
01
X
USB CONFIGURATION
NEXT
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next conguration step.
Use the Up/Down arrow keys on the Installer Remote to navigate between options on this screen.
• To continue with Pro:Centric conguration, select NEXT (default) and press OK on the Installer
Remote. See “Congure Pro:Centric Settings” on pages 26 to 30 for additional information.
• To set the Zoning feature(s) on the STB, select ZONES & ROOM NUMBER. See “Zones and
Room Number Assignments” below for further information.
• To access the STB Manager / USB download options, select USB CONFIGURATION. See “USB
Conguration” on pages 30 to 31 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting SAVE & EXIT in the exit conrmation pop-up window. Or, you
can exit the wizard without saving any settings by simply selecting EXIT in the conrmation pop-up
window.
Zones and Room Number Assignments
You may complete one or more of the elds in the Zones, Label, and Room Number screen or
leave them at their default settings (STB Zone and Wi-Fi Zone) or blank (Label and Room Number),
as desired. However, if you intend to use either of the Zoning features—STB Zoning and/or Wi-Fi
Zoning—on this STB, you MUST specify the appropriate values in the STB Zone and/or Wi-Fi
Zone elds as described on the following page. See also Reference section, “Using the STB’s
Zoning Features,” for further information.
25
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EZ-Manager Wizard (Cont.)EZ-Manager Wizard (Cont.)
Note: Zoning features are only applicable for STBs that will be congured using a “.tlx” le (local or
remote conguration).
ZONES, LABEL, AND ROOM NUMBER
SAVE
.
If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi
Zone # (1-99) based on the Wi-Fi Zone in which this STB is installed.
.
If creating Zones for Installer Menu settings and/or Channel Mapping,
select the appropriate STB Zone # (0-8) based on the Zone in which
this STB is installed. (See Commercial Mode Setup Guide for more
information.)
.
Select a Label and/or input the Room Number, as required.
.
When done, select SAVE to continue.
BACK
Wi-Fi Zone
<
0
>
STB Zone
<
0
>
Label
<
-----
>
Room Number
Room Number
SAVE
BACK
02
1. Complete the appropriate eld(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the elds.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be congured with a
particular access point’s login data for wireless networking. Login data (i.e., SSID, security type,
and security key) may be provided in a Clone/Conguration (.tlx) le.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone eld at the top left of the screen, and use
the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).
• STB Zone: Enables you to set an STB Zone # so that the STB can be congured with
Installer Menu and/or Setup Menu settings intended only for the assigned Zone. The Installer
Menu and/or Setup Menu settings may be provided in a Clone/Conguration (.tlx) le. If the
STB is being congured for FTG Mode, the STB Zone # setting also allows the STB to omit
channels that have been restricted in the FTG Channel Map.
To change the STB Zone from its default value (0), navigate to the STB Zone eld, and use
the Left/Right arrow keys to specify the desired STB Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this STB. In the Label
eld, use the Left/Right arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which
the STB is located. To enter a room number, navigate to the Room Number eld and press
OK. You can then use the number keys on the Installer Remote to direct enter a room number,
or you can use the arrow keys to select the appropriate alphanumeric character(s) from the
pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the
virtual keyboard, and then press OK on the Installer Remote.
Note: The STB name (default: STB’s serial number) will be changed to the room number
specied here. See “Media Share Setup” on pages 69 to 70 for further information on the
STB name.
2. When you are ready to continue, use the arrow keys to select SAVE, and then press OK on the
Installer Remote to return to the STB Conguration Options screen. Then, proceed as required;
i.e., select NEXT to congure Pro:Centric settings or select USB CONFIGURATION to use a
USB memory device to complete the conguration.
26 206-4310
EZ-Manager Wizard (Cont.)
Congure Pro:Centric Settings
Once you select “NEXT” from the STB Conguration Options screen, the Searching for Pro:Centric
Server screen is displayed.
Note: Select the “BACK” button, where available, to check previous settings, as necessary.
SEARCHING FOR PRO:CENTRIC SERVER...
This step automatically searches for the Pro:Centric server.
If there is no Pro:Centric server installed, you do not need to continue with this procedure.
In this case, you can either select
X
in the top right corner of the screen to exit or select MANUAL
PRO:CENTRIC below to enter the Pro:Centric server settings manually.
Status: Tuning channel 30
STB is now searching the pre-defined channels for the data channel...
X
BACK MANUALPRO:CENTRIC
03
You have the following options:
• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to congure
the STB for Pro:Centric operation and then to look for the Pro:Centric application and maintenance
(E-Z Installation) les to download. In this case, the wizard uses a search algorithm to determine
the Data Channel and the Pro:Centric Application Mode to set in the STB.
Continue with the “Automated Pro:Centric Conguration” subsection below.
• If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need
to be congured in order for the STB to connect to the Pro:Centric server and/or if the Pro:Centric
server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Conguration” subsection on page 28.
Automated Pro:Centric Conguration
Note: If the server is not yet congured on the system, use the manual conguration option to
congure the Pro:Centric operation. See also note below.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can
create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you
must use the manual conguration option to congure the Pro:Centric IP operation.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be
displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Conguration screen, which shows the progress of the data
downloads (see example on following page). Note that some steps may require a few minutes.
(Continued on next page)
27
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
If the process is successful, no further user interaction is required, though, in some instances, where
the option (for example “NEXT”) is available, you may manually move forward to subsequent steps
within the wizard to speed up the process.
PROCESSING THE PRO:CENTRIC CONFIGUR...
Downloading the Pro:Centric application files takes a few minutes.
Please wait...
Retrieving files from data channel 70
Application files In progress...
Maintenance Files Synchronizing...
Warning - Do not remove AC power or the signal cables during these steps.
2%
Note: If, after completing the search, the STB is unable to nd the Pro:Centric data channel (while
the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a
Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the
conguration) or exit the wizard.
When the Pro:Centric Conguration is complete, an EZ-Manager Conguration Complete screen is
displayed (see example below), and after 10 seconds, the wizard exits, and the STB turns OFF.
Installed Components
Pro:Centric Application GEM application downloaded
Maintenance Files LY970H_Config.tlx
EZ-MANAGER CONFIGURATION COMPLETE
STB will turn o in 10 second(s)
Installed Components
Pro:Centric Application GEM application downloaded
Maintenance Files STB-5500_Config.tlx
REBOOT TURNOFF
Note: With the EZ-Manager Conguration Complete screen on display, you can also manually turn
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK
on the Installer Remote.
28 206-4310
EZ-Manager Wizard (Cont.)
Manual Pro:Centric Conguration
1. With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on
the Installer Remote to select MANUAL PRO:CENTRIC at the bottom right of the screen, and
then press OK.
In the Pro:Centric Manual Conguration screen (see examples below), you will be able to
congure the appropriate Pro:Centric settings in the STB. Use the Up/Down arrow keys on the
Installer Remote to navigate between elds.
PRO:CENTRIC MANUAL CONFIGURATION
Pro:Centric Mode
Media Type
Data Channel
Signal Strength
Signal Quality
<
CONFIGURATION ONLY
>
<
RF
>
<
1
>
0%
0%
X
data channel not found
BACK SEARCH
03
PRO:CENTRIC MANUAL CONFIGURATION
Pro:Centric Mode
Media Type
Server Address
IP Address
IP Port
00 0 0
0
X
IP server not found
BACK SEARCH
<
CONFIGURATION ONLY
>
<
IP
>
<
IP Address
>
03
2. In the Pro:Centric Mode eld, use the Left/Right arrow keys to select the appropriate Pro:Centric
Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.
Note: For remote management only, select CONFIGURATION ONLY. The STB will search for
E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded,
i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.
3. Refer to the appropriate subsection below, depending on the Pro:Centric server conguration, to
complete the remaining elds.
Pro:Centric Manual Configuration Screen
with RF Media Fields
Note: By default, the Pro:Centric Manual
Conguration screen initially shows RF
conguration elds.
Pro:Centric Manual Configuration Screen
with IP Media Fields
(Continued on next page)
29
206-4310
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
EZ-Manager Wizard (Cont.)
(Continued from previous page)
RF Conguration
a) In the Media Type eld, use the Left/Right arrow keys to select RF.
b) In the Data Channel eld, use the Left/Right arrow keys to select the RF channel number
that will be used by the Pro:Centric server as its data channel. The Data Channel value can
be set from 1 to 135. *
IP Conguration
a) In the Media Type eld, use the Left/Right arrow keys to select IP.
Note: When you select “IP” as the Media Type, the default RF Data Channel and Signal
Strength/Quality elds are replaced with Server Address, IP Address, and IP Port elds.
b) The Server Address eld provides the option to specify the domain name of the Pro:Centric
server instead of the server’s IP address. Use the Left/Right arrow keys to select the desired
option—IP Address or Domain Name—for dening the server.
c) Depending on your selection in the previous step, either:
• Enter the Pro:Centric server IP address in the IP Address eld. The IP address must match
the IPv4 multicast address that is set in the Pro:Centric server.
• Enter the Pro:Centric server domain name in the Domain Name eld. Note that in order
for the domain name to be resolved to an IP address, there must be a DNS entry for the
domain name.
For each data entry eld: Use the arrow keys to select the eld and press OK. Then, you
can either use the number keys on the Installer Remote to direct enter data values, or you
can use the arrow keys to select the appropriate number(s)/alphanumeric character(s) from
the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select
Enter from the virtual keyboard, and then press OK on the Installer Remote.
d) Enter the Pro:Centric server port number in the IP Port eld. The port number must match the
port number that is set in the Pro:Centric server.
4. Once all elds are completed as required, you have two options:
• To save the data entered and exit the wizard, use the arrow keys to select the
X
button at the
top right of the screen, and then press OK. In the subsequent pop-up conrmation window,
select SAVE & EXIT, and then press OK once more. The Pro:Centric application and/or E-Z
Installation data will be downloaded to the STB at a later time. This option is useful, in particular,
if the Pro:Centric server has not yet been congured.
• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the
arrow keys to select SEARCH and press OK to verify the conguration data provided in step 3.
When the data is veried, the “SEARCH” button becomes a “NEXT” button. Select NEXT and
press OK to continue (see also note below).
Note: With RF conguration, Pro:Centric server data must be present on the RF channel
selected as the STB’s Data Channel in order for you to select “NEXT” (you will see a “data
channel found” message below the Signal Quality indicator). With IP conguration, Pro:Centric
server data must be present via the wired LAN cable connection in order for you to select
“NEXT” (you will see a “IP server found” message below the IP Port eld).
(Continued on next page)
30 206-4310
EZ-Manager Wizard (Cont.)
(Continued from previous page)
If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed with
the Pro:Centric application and/or E-Z Installation data downloads (see Processing the Pro:Centric
Conguration screen example on page 27). When the Pro:Centric conguration is complete, an
EZ-Manager Conguration Complete screen (see example on page 27) is displayed, and after
10 seconds, the wizard exits, and the STB turns OFF.
Note: With the EZ-Manager Conguration Complete screen on display, you can also manually
turn off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press
OK on the Installer Remote.
USB Conguration
STB Manager / USB download options enable you to download conguration or software les
individually from a USB memory device to the STB. You can also use the Ez Download utility
available from the menu to select multiple types of les to be downloaded at one time using one
process.
Each of the USB download functions requires that you have the appropriate le(s) loaded on a
USB memory device. If you wish to perform a software update or download background image
les, the software update/image le(s) must be stored in a folder named “LG_DTV” in the root
directory of the USB memory device. Clone/Conguration (.tlx) les should simply be stored in the
root directory of the USB device.
The procedure below assumes the desired le(s) is/are already loaded onto the USB device. For
further information on the STB Manager / USB download options and le requirements, and/or for
information on creating Clone/Conguration (.tlx) les, refer to the appropriate section(s) in this
document.
Before You Begin
• If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate STB
Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen
BEFORE continuing with USB Conguration. See “STB Conguration Options” on page 18 for
further information.
• Ensure the USB device to be used has been formatted with FAT format.
• When creating les to be downloaded, avoid using special characters (?, &, @, etc.) in lenames.
• Refer to “Ez Download Utility” on pages 32 to 35 for further information on the Ez Download utility.
• Refer to “Custom Master STB Setup” on pages 47 to 49 for information on creating a Clone (.tlx)
file, and/or refer to “Creating an FTG Conguration File” on pages 57 to 58 for information on
creating a FTG Conguration (.tlx) le for FTG Mode conguration.
• See Reference section, “Downloading Background Images using a USB Memory Device,”
for background image guidelines.
• See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
USB Conguration via EZ-Manager Wizard
With either the STB Conguration Options or the Zones, Label, and Room Number screen on
display, proceed as follows to congure the STB/display using the USB memory device.
31
206-4310
EZ-Manager Wizard (Cont.)
1. Insert the USB memory device with the appropriate le(s) into either of the STB’s USB ports.
2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press
OK.
You will be redirected to the STB Manager / USB download options.
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
< >
X
USBDEVICE
STB MANAGER
Ez Download
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1
.jpg Image2.jpg Image3.jpg
Image4
.jpg Image5.jpg Image6.jpg
Image7
.jpg Image8.jpg Image9.jpg
Note: You can select the
X
button at the top right corner of the screen and press OK on the
Installer Remote at any time to return to the EZ-Manager Wizard.
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also note that Diagnostics is for service use only.
3. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the le(s) you wish to use. If necessary, use the arrow keys on the
Installer Remote to select/highlight the USB DEVICE button at the top right of the screen and
press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the
pop-up list of USB devices displayed at the top of the screen.
4. Select the appropriate option from the STB Manager, and initiate the desired download(s).
Update progress will be shown on the screen. Do NOT remove the USB device while updates are
in progress. When the update process is complete, the STB will reboot. Upon restart, depending
on the type of update(s) completed, either the EZ-Manager STB Configuration Options screen
will be redisplayed (software and/or image updates only) or the STB will tune according to the
Start Channel setting in the Installer Menu (STB configured with Clone/Configuration file).
Note: If the STB Configuration Options screen is redisplayed (software and/or image
updates only), you can either proceed with configuration via the EZ-Manager Wizard or exit
the EZ-Manager Wizard, as required.
Note: If you updated the STB configuration with a Clone/Configuration file that included a
change to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be
prompted to conrm the new video output resolution. See item 105 description on page 45 for
further information.
5. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
32 206-4310
Ez Download Utility
The Ez Download utility, available from the STB Manager, enables you to select multiple les at
one time from the les loaded on a USB memory device. You may use this utility to download any
one or all of the following to an STB:
• One Clone or FTG Conguration (.tlx) le
• One STB (CPU) software update
• One PTC software update
• Up to 12 background images
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Software update and background image les must be stored in a folder named “LG_DTV” in the
root directory of the USB memory device. Clone/Conguration (.tlx) les should simply be stored in
the root directory of the USB device.
• If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, you can use
the wizard’s “USB Conguration” option to access the Ez Download utility (see “STB Conguration
Options” and/or “USB Conguration” on pages 24 and 30, respectively, as necessary).
• If the STB is currently in Pass-through Mode and you intend to use the Zoning feature(s) on this
STB for location-specic conguration purposes, make sure to assign the appropriate STB Zone #
and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below.
• When creating les to be downloaded, avoid using special characters (?, &, @, etc.) in lenames.
• Refer to “Custom Master STB Setup” on pages 47 to 49 for information on creating a Clone (.tlx)
file, and/or refer to “Creating an FTG Conguration File” on pages 57 to 58 for information on
creating an FTG Conguration (.tlx) le for FTG Mode conguration.
• See Reference section, “Downloading Background Images using a USB Memory Device,”
for background image guidelines.
• See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
Caution: Do not unplug the STB power cord or remove the USB memory device
during a data download, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Accessing and Using the Ez Download Utility
1. If it is not ON already, turn ON the STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated
above (see “Before You Begin”). However, to continue with this procedure and access the Ez
Download utility from the STB menus, exit the EZ-Manager Wizard. Then, continue with step 3.
• If the wizard is not displayed, go directly to step 3.
(Continued on next page)
33
206-4310
(Continued from previous page)
3. If the STB is currently in Pass-through Mode, you would like to transfer (import) a “.tlx” le to
the STB via the Ez Download utility, and you intend to use one or both of the STB’s Zoning
feature(s), assign the appropriate STB Zone # and/or Wi-Fi Zone # in the STB at this time. See
Reference section, “Using the STB’s Zoning Features,” for further information.
Note: In order for the proper location-specic STB Zone and/or Wi-Fi Zone prole
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)
BEFORE you continue with the Ez Download utility.
4. Insert the USB memory device with the appropriate le(s) into either of the STB’s USB ports.
5. To access the STB Manager from the STB menus:
• Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is not in Pass-through Mode).
• If the Quick Settings Menu is displayed at the right of the screen (i.e., the STB is in Pass-
through Mode), select the All Settings menu icon and press OK to access the advanced
STB setup menus.
• Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times.
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also note that Diagnostics is for service use only.
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
< >
X
USBDEVICE
STB MANAGER
Ez Download
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1
.jpg Image2.jpg Image3.jpg
Image4
.jpg Image5.jpg Image6.jpg
Image7
.jpg Image8.jpg Image9.jpg
6. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the le(s) you wish to use. If necessary, use the arrow keys on the
Installer Remote to select/highlight the USB DEVICE button at the top right of the screen and
press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the
pop-up list of USB devices displayed at the top of the screen.
Ez Download Utility (Cont.)
(Continued on next page)
34 206-4310
Ez Download Utility (Cont.)
(Continued from previous page)
USB Device
USB 1: Device 1
USB 2: Device 2
7. If it is not currently selected, use the arrow keys to select Ez Download, and then press OK.
As illustrated in the example above, when Ez Download is selected, a list of les/le types is
displayed on the screen. Remember that Background Image, STB Software (CPU) and PTC
Software les must be stored in the LG_DTV folder and the Clone/Conguration (.tlx) les must
be stored in the root directory on the USB device.
Note: Select the
X
button in the top right corner of the screen, as necessary, to exit the STB
Manager. If you accessed the STB Manager via the EZ-Manager Wizard, you will be returned to
the last screen on display before you selected the “USB Conguration” option. If you accessed
the STB Manager via the STB menus, you will be returned to program viewing.
8. To select a le:
• Use the arrow keys on the Installer Remote to select/highlight the appropriate le type eld,
and then press OK. A list of available les will be displayed to the right of the le type elds.
• Then, use the arrow keys to select the desired le.
Note: With the exception of background image les, the utility will only allow you to select one
of each le type for downloading. For example, if there are two les in the Ez Download “Import
Clone File” list, you can only select one or the other of those two les.
Note: The initial default value for each le type is “None.” After the Ez Download utility is run,
a le is automatically created and stored on the USB device that was used. The le, which
will have a “.dzm” le extension, maintains a history of the le(s) previously used with the Ez
Download utility. The next time(s) you use this USB device with the Ez Download utility, the le(s)
selected for the last download will be pre-selected for the current download, thus facilitating the
process of conguring additional STB-5500s using the same USB device.
Note: The current STB software (CPU) or PTC software version is always displayed above the
listing of available STB software and PTC software les, respectively. Ensure the software version
of the selected le is the correct version before applying the update to this STB.
9. If a Clone/Conguration (.tlx) le that includes an FTG Channel Map is selected, a Channel
Tuning / Channel Banner Display eld will be displayed at the right of the screen. If the FTG
Channel Map comprises RF channels and Aux inputs only (the latter designated by 130-0
through 137-0), you can choose the format for the channel tuning/banner display. Use the
arrow keys on the Installer Remote to select Logical tuning or Physical tuning. A checkmark
will appear at the left of the selected option. Logical tuning is selected by default.
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if
the selected “.tlx” le does not include an FTG Channel Map, the message, “No Channel Map
in Clone le,” will be displayed at the right of the screen.
(Continued on next page)
35
206-4310
Ez Download Utility (Cont.)
(Continued from previous page)
10. When you are ready to continue, use the arrow keys on the Installer Remote to select UPDATE,
and then press OK.
Update progress will be shown in a new screen. Do NOT remove the USB device while
updates are in progress. When the Ez Download process is complete, an overview of the
results will briey be displayed and then, the STB will reboot.
11. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
Note: If you updated the STB configuration with a Clone/Conguration file, upon restart (and, if
applicable, conrmation of new video output resolution—see note below), the STB tunes according
to the Start Channel setting in the Installer Menu. If a Start Channel is specied, the STB will
tune to that channel, though in the case of FTG Mode conguration, a channel banner will only
be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection
in step 9, the channel banner will display either the Start Channel’s logical channel number or
physical RF channel number). Otherwise, the STB will either return to the last channel tuned (STB
in Pass-through Mode) or tune to the rst channel in the FTG Channel Map (STB in FTG Mode).
In the latter case, remember that the channels in the FTG Channel Map are always arranged in
logical order, regardless of your selection in step 9.
Note: If you updated the STB configuration with a Clone/Conguration file that included a change
to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to
conrm the new video output resolution. See item 105 description on page 45 for further information.
36 206-4310
PTC INSTALLER MENU
STB_5500
CPU
-
CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 SW 5331 7F60
PTC V#.##.### CPU V#.##.##.##
Installer Menu
Use the Installer Menu to set up, change, or view operational settings. This section describes how to
access, use, and exit the Installer Menu on location; however, you should also refer to the Installer
Menu descriptions in this document if you are conguring the STB using an FTG Conguration (.tlx)
le created using LG’s FTG File Manager software.
Refer to the table on pages 38 to 40 for brief descriptions of Installer Menu items. More detailed
descriptions follow the table listing.
Accessing the Installer Menu
1. Turn ON the STB/display panel.
If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, exit the
wizard.
2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the setup
menus (if the STB is in Pass-through Mode) or the Function Menu (if the STB is not in
Pass-through Mode) no longer toggles, and then press the STB Installer Menu entry sequence
(e.g., 9-8-7-6) + EXIT to access the STB Installer Menu.
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000
INSTALLER SEQUENCE has been modied, the entry sequence may be one of three additional
options. See Installer Menu detailed descriptions for further information.
The Installer Menu opens with item 000 INSTALLER SEQ 000.
Note: If the password (entry sequence) is not entered or registered correctly, you will see the message
“ENTER STB PASSWORD 0000” at the top of the screen instead of the STB Installer Menu header.
Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display.
Note: If an LG Hospitality TV (for example, LP645H, LT670H, etc.) is being used as the display panel
(connected to MPI/MTI TELEVISION CONTROL on the STB) and you press the TV Installer Menu
entry sequence + OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu. The
TV’s Installer Menu is accessible as read-only while the STB is in control of the display.
Note: If the STB is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,
the STB Zone # will be indicated in the Installer Menu header under the conguration mode indicator
described on the following page.
Typical Installer Menu
The menu header identies this as the
STB-5500 Installer Menu. In the Installer
Menu footer, you can see the current
software versions of the STB, as indicated.
PTC Version CPU Version
37
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As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to
indicate the STB’s current conguration mode. The table below lists all possible mode identiers
for the STB-5500.
Acronym Description
CPU-CTV Pass-through Mode with Channel Lineup in CPU
CPU-FTG FTG Mode via CPU
CPU-P:C Application Tuning Mode via CPU
MPI-EXT External MPI Control
PTC-CTV Pass-through Mode with Channel Map in PTC
Navigating Within the Installer Menu
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items,
or access an item directly by keying in the item number and then pressing MENU. For example, to
access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.
Installer Menu items not relevant to the STB are not present in the Installer Menu; therefore, some
numbers are missing. For example, item 006 will not appear. In add ition, items that are dependent
on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT
AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See
Installer Menu detailed descriptions for further information.
Modifying Installer Menu Settings
Refer to the table starting on the next page for an overview of the available Installer Menu items,
including their item numbers, functions, value ranges, and default values.
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote to
select the appropriate value, or direct enter a valid value. To save the new setting, press OK once
on the Installer Remote. If you have additional items to modify, use the Up/Down arrow keys to
navigate to a new Installer Menu item or access an item directly as described in the previous section.
Note that invalid values will not be saved.
Caution: In order for Installer Menu item changes to be saved, you must press OK as
indicated above and then exit the Installer Menu as described below. Never remove
power from the STB while in the Installer Menu. Also, remember that Installer Menu
settings may affect options available from the STB setup menus or the Function Menu.
Exiting the Installer Menu and Activating Settings
After you have saved all desired Installer Menu item changes (i.e., press OK once on the Installer
Remote to save changes), press OK again to exit the Installer Menu. Any changes you make will
be stored in non-volatile memory.
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control)
settings in the STB are reset to their default values; that is, the Lock System, if previously enabled
from the Safety Menu, will now be disabled, and the individual Parental Control settings will be
restored to default values.
Installer Menu (Cont.)
38 206-4310
Installer Menu (Cont.)
Installer Menu Items 000 through 069
Item Function Value Range Default Value Brief Description of Function
000 INSTALLER SEQ 0 – 3 0 Leave default set to 0.
001 POWER MANAGE 0 – 7 0 Selects the number of hours of inactivity allowed before the STB automatically
turns itself OFF. Set to 0 to disable Power Management.
002 AC ON 0 – 3 0 Set to 1 to enable STB/display panel to turn ON when AC power is applied. Set to
2 or 3 to enable Instant ON when AC power is applied. (See detailed descriptions.)
003 BAND/AFC 0 – 3 1 Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC
004 STRT CHANNEL 0 – 127, 253, 255 255
Channel tuned when STB/display panel is turned ON. (Set to 255 to tune to
channel tuned before STB/display turned OFF.)
005 CHAN LOCK 0 / 1 0If set to 1, cannot tune from current channel.
007 STRT VOLUME 0 – 63, 255 255 Volume level when STB/display panel is turned ON. (Set to 255 to use
volume level before STB/display turned OFF.)
008 MIN VOLUME 0 – 63 0 Sets minimum allowable volume setting.
009 MAX VOLUME 0 – 63 63 Sets maximum allowable volume setting.
010 MUTE DISABLE 0 / 1 0 Set to 1 to disable Mute Function.
011 KEY DEFEAT 0 / 1 0
If set to 1, menu navigation buttons/functions on LG Hospitality and commercial
non-LG display panels are not functional/available. N/A for LG Public Displays or
LG Commercial Monitors.
015 SLEEP TIMER 0 / 1 1Set to 1 to enable Sleep Timer.
016 EN. TIMER 0 / 1 0Set to 1 to enable On/Off Timers.
017 ALARM 0 / 1 1Set to 1 to enable Alarm.
020 FEATURE LEVEL 0, 16 – 24 0 Determines an additional IR code scheme to which the STB will respond.
021 V-CHIP 0 / 1 1Set to 1 to enable V-Chip (Parental Control) functions.
022 MAX BLK HRS 0 – 99 12 Sets number of V-Chip blocking hours.
023 CAPTION LOCK 0 / 1 0Set to 1 to retain caption setting set before STB/display panel turned OFF.
028 CH. OVERIDE 0 / 1 1If set to 0, users can only tune to channels that are included in the PTC
Channel Map. (See detailed descriptions.)
029 OLD OCV 0 / 1 0Set to 1 to remap the PTC’s direct tune channels for STB Aux inputs from 13x to 9x.
030 ACK MASK 0 / 1 0If set to 1, enables ACK feature of MPI.
031 POLL RATE 20 – 169 94 Selects poll rate for MPI.
032 TIMING PULSE 186 – 227 207 Sets baud rate for MPI.
035 HDMI1 ENABLE 0 – 2 1 Set to 0 to disable STB HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable STB HDMI 1.
039 REAR AUX EN. 0 / 1 1Set to 1 to enable display panel AV input jack.
041 SIMPLINK EN 0 / 1 0Determines the status of the SIMPLINK feature. (See detailed descriptions.)
042 AUTO INPUTS 0 – 255 0 Determines the STB Aux inputs for which auto-sensing is enabled. (See
detailed descriptions.)
046 STRT AUX SRCE 1, 3, 5, 7, 255 255 Sets the starting STB Aux source (if item 004 STRT CHANNEL is set to 0).
047 AUX STATUS 0 / 1 0Controls MPI status channel response for STB Aux sources. Set to 1 for the
STB Aux source to be reported as its channel number.
049 DIS. AUDIO M. 0 – 9 0Determines the availability of the Sound Out (Audio) Menu in the STB menus, as
well as the default Audio Mode when STB is turned ON. (See detailed descriptions.)
053 DIS. CH-TIME 0 / 1 0Set to 1 to disable the STB’s native Channel-Time display.
069 EN. CH-T COL. 0 / 1 1Set to 1 to enable custom color for MPI display characters.
39
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Installer Menu (Cont.)
Installer Menu Items 070 through 116
Item Function Value Range Default Value Brief Description of Function
070 FOR. CH-TIME 0 – 7 2 Chooses custom foreground color for MPI display characters.
071 BCK. CH-TIME 0 – 7 2 Chooses custom background color for MPI display characters.
073 CH NOT AVBLE 0 / 1 0
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT
AVAILABLE” message is displayed if user attempts to direct tune a channel that
is not included in the channel lineup.
075 REVERT CH 0 / 1 0If set to 1 and loss of MPI communication occurs, STB tunes to Start Channel.
078 UPN MSB 0 – 255 0 User programmable number, most significant byte.
079 UPN MSB-1 0 – 255 0 User programmable number, most significant byte - 1.
080 UPN MSB-2 0 – 255 0 User programmable number, most significant byte - 2.
081 UPN LSB 0 – 255 0 User programmable number, least significant byte.
082 CHKSM ERROR 0 / 1 1Enforces rigid MPI checksum.
083 HANDSHK TIME 0 – 5 5 Relaxes MPI timing to be compatible with PC-based Windows-controlled systems.
084 PERMANENT BLK 0 / 1 0Removes block hours setting for Parental Control and makes block permanent.
086 V. MUTE TIME 0 – 50 0 Use to extend the normal video mute time during channel change.
088 EN NOISE MUTE 0 / 1 1(Analog channels only) If set to 1, audio is muted if no signal is present.
090 KEY LOCK 0 / 1 1If set to 1, all LG Hospitality and commercial non-LG display panel button
functions are locked. N/A for LG Public Displays or LG Commercial Monitors.
091 HDMI2 ENABLE 0 – 2 1 Set to 0 to disable STB HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable STB HDMI 2.
092 HDMI3 ENABLE * 0 – 2 0 Set to 0 to disable STB HDMI 3. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable STB HDMI 3.
094 SAP MENU EN 0 / 1 1Set to 1 to enable SAP feature in Function Menu.
096 DEF. ASP. RATIO 0 – 4 2 Sets default aspect ratio at power up. See detailed descriptions and item 106.
097 AUDIO OUTPUT 0, 9, 10
9
Set as required in accordance with external audio equipment connected to the
STB. (See detailed descriptions.)
098 PRO:CENTRIC 0 ~ 3
0
Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for
GEM (Java Application) Mode. Set to 3 for HTML Mode.
100 VIDEO INTERFAC 3 – 5 3 Selects HDMI connection for display panel: 3 = HDMI 1, 4 = HDMI 2, 5 = HDMI 3
101 IR FEEDBACK 0 / 2 0Set to 2 to disable the STB’s MMR feature.
102 ATSC BAND 0 ~ 4 4Selects ATSC band.
103 ATSC TUNE MODE 0 / 1 1Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.
104 START MINOR CH 0 – 255 0 Selects Minor Start Channel. Set to 0 for NTSC.
105 VID OUT FORMAT 1, 4, 5, 6 1Sets format for video output: 1 = 720p, 4 = 1080p, 5 = 1366 x 768, 6 = 2160p
106 ASP RATIO LOCK 0 / 1 0To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on
power cycle.
107 BANNER SELECT 0 / 1 1Selects the type of banner to display during channel change.
108 PANEL COM 0 – 3 2 Set to match display panel baud rate: 0 = 1200, 1 = 2400, 2 = 9600, 3 = 115200
109 PANEL HNDSHAKE 0 / 1 1Set to 1 to enable handshaking.
110 PANEL DELAY 0 – 15 8 Sets the display panel communication delay time.
111 PANEL VOL PRE 0 – 100 100 Determines a preset fixed volume level to set in the display panel.
113 PANEL TYPE 0 – 4 4 Sets display panel communication command set. (See detailed descriptions.)
116 VIDEO MUTE EN 0 / 1 0(Analog channels only) If set to 1, video mutes (blank screen) when no
signal is present.
* HDMI 3 port on expansion interface connector.
40 206-4310
Installer Menu (Cont.)
000 - INSTALLER SEQUENCE
Species entry sequence to the Installer Menu.
0 = 9876 1 = 4321
2 = 1478 3 = 3698
001 - POWER MANAGE (Power Management)
Energy saving feature. Determines the number of hours, in the
range 1 to 7, of inactivity allowed, either at the display control
panel or from the remote, before the STB automatically turns itself
OFF. If set to 0, Power Management is disabled.
002 - AC ON (AC Power Switchable)
Set to 0 (default) for standard STB/display turn ON/OFF operation.
If set to 1, this allows the STB/display panel to turn ON when AC
power is applied. Pressing the POWER button is not necessary.
This is desirable if the STB is plugged into a switched AC outlet.
Though note that if the Pro:Centric application is loaded (i.e., item
98 PRO:CENTRIC is not set to 0), the STB will reboot and initiate
an update event once every 24 hours. During the update event,
the STB checks for and downloads any available updates from the
Pro:Centric server (item 119 DATA CHANNEL set from 1 to 135 or
253). The time at which this event occurs depends on the setting of
item 121 UPDATE TIME HR. See item 119 and 121 descriptions
for further information. Once the update cycle is complete, the
STB completes the reboot and resumes its ON state.
Note: If set to 1, the STB does not respond to ON/OFF commands
from the remote, and the SLEEP TIMER is also nonfunctional.
Set to 2 or 3 to enable the Instant ON feature (see additional
information below).
The Instant ON feature allows the STB to turn ON when AC power
is applied, while the display panel remains OFF. The STB retains
its ON status, and the POWER button only toggles the display On
and Off.
• If this item is set to 2, the STB will reboot and, if applicable (i.e.,
item 119 set from 1 to 135 or 253), check for and download any
available updates from the Pro:Centric server each time the
display panel is turned OFF. This setting is not recommended if
the STB will be congured with a resident application.
• If this item is set to 3, the STB will not reboot to check for and
download updates each time the display panel is turned OFF,
with the following exception: the rst time the display is turned
OFF after this item is set to 3, the STB will reboot and initiate an
update event (Data Channel Auto Search and/or check for and
download of updates—see also paragraph below). This setting
is recommended if the STB will be congured with a resident
application. In this mode, the standard check for and download
of updates is under application control. Refer to your site-specic
documentation for further information on conguring the STB with
a resident application.
When this item is set to 2 or 3, the STB also will reboot and initiate
an update event once every 24 hours. During the update event, the
STB, as applicable, performs a Data Channel Auto Search (item
119 set to 255) and/or checks for and downloads any available
updates from the Pro:Centric server (item 119 set from 1 to 135 or
253). The time at which this event occurs depends on the setting of
item 121. See item 119 and 121 descriptions for further information.
Once the update cycle is complete, the STB completes the reboot
and resumes its ON state with the display panel OFF.
003 - BAND/AFC (Band/Automatic Frequency Control)
There are four possible settings for this option:
0 = Broadcast 1 = CATV (default)
2 = HRC 3 = IRC
If some channels were not found by Auto Tuning (Channel
Search), select the appropriate Band setting here, and add the
channels using the Channel Edit option in the Channel Menu.
004 - STRT CHANNEL (Start Channel)
If active, this function allows you to determine the initial Major
Start Channel number when the STB/display panel is turned
ON. This feature is useful for an in-house information channel,
since the STB/display would always select that channel when it is
turned ON. If set to 255, the last channel tuned before the STB/
display was turned OFF will be the channel tuned when the STB/
display is turned ON again.
Detailed Descriptions of Installer Menu Items
Installer Menu Items 117 through 122
Item Function Value Range Default Value Brief Description of Function
117 FACT DEFAULT 0 / 1 0Set to 1 to restore the factory default settings of all Installer Menu items.
119 DATA CHANNEL 0 – 135, 253,
255 255
Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by
the Pro:Centric server as its data channel. Set to 255 to use Auto Search to
find the Pro:Centric RF channel. (See detailed descriptions.)
121 UPDATE TIME HR 0 – 23, 128 128 Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly
entering 128 turns the Wake For Update feature OFF.
122 UPDATE TIME MN 0 – 59, 255 0Sets the minute for Wake For Update. (See detailed descriptions.)
41
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0 = Aux 127 = Map to Major CH 4
1 – 125 = Major Ch. # 253 = IP Start Channel
126 = Map to Major CH 3 255 = Last Channel
For a digital Start Channel, always remember to set item 104 to
the Minor Start Channel number. If setting this item to 0 (Aux),
make sure to also set item 046 STRT AUX SRCE to the appropriate
value.
Note: 126 and 127 are mapped only in SONIFI PPV Mode.
Note: The IP Start Channel shown above can only be set in the
FTG File Manager, which is used to congure STB CPUs for FTG
Mode. The same applies for the additional Major Channel number
range of 128 – 135 in Physical tuning and 128 – 999 in Virtual tuning
mode. When the STB is in FTG Mode, the appropriate values will
be visible in the (read-only) Installer Menu. For an IP Start Channel,
item 004 will show value 253, the IP address, and the port number.
For an RF Start Channel, item 004 will show the channel’s Major
and Minor numbers.
Note: If the STB is being congured for Application Tuning Mode
operation with Pro:Centric Direct, the Start Channel is set in the
Pro:Centric Direct Admin Client, and Installer Menu item 004 is
automatically updated accordingly. When the STB is in Application
Tuning Mode, the appropriate values will be visible in the (read-only)
Installer Menu. For an IP Start Channel, item 004 will show value
253, the IP address, and the port number. For an RF Start Channel,
item 004 will show the channel’s Major and Minor numbers.
005 - CHAN LOCK (Channel Lock)
Channel Lock is ideal if the system must always be on the same
channel. Changing channels with the Channel Up/Down or keypad
numbers is impossible. Channel Lock is inactive if set to 0 (default).
Generally, this feature is used in connection with item 004 STRT
CHANNEL where the Start Channel may, for example, be set to 3
or 4. If the Start Channel is 3, then the STB will remain locked on
channel 3.
NOTE: For items 007, 008, and 009
For legacy reasons, the scale used is 0 – 63. The PTC software
will translate this to the 0 – 100 scale used by the STB.
To translate an STB volume level to the Installer Menu value,
use the following formula:
Installer Value = STB Value x 63
100
Enter only the whole number (disregard fractions).
007 - STRT VOLUME (Start Volume)
This function allows the Installer to determine the initial volume
level setting when the STB/display panel is turned ON. This feature
is useful for an in-house information channel, since the STB/display
will always select that volume level when it is turned ON. The range
of values is 0 to 63, 255. If set to 255, the last volume level before
the STB/display was turned OFF will be the current volume level
when the STB/display is turned ON again.
008 - MIN VOLUME (Minimum Volume)
This function determines the minimum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume too low to hear. The value range
is from 0 to 63. The factory default is 0, which provides the full
range of volume control, if item 009 MAX VOLUME is set to 63. It
is recommended to set the same value on every STB.
Note: The minimum volume level cannot have a value setting
higher than the maximum volume level (described below).
009 - MAX VOLUME (Maximum Volume)
This function determines the maximum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume level high enough to disturb others.
The value range is 0 to 63, with 63 as the default, which gives the
user the full range of volume control, if item 008 MIN VOLUME is
set to 0. It is recommended to set the same value on every STB.
Note: The maximum volume level cannot have a value setting
lower than the minimum volume level (described above).
010 - MUTE DISABLE
Enables or disables sound mute function. If set to 1, sound cannot
be muted. If set to 0, sound can be muted.
011 - KEY DEFEAT
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1, Key Defeat is enabled, which means that
end users cannot access or navigate within the STB’s on-screen
menu(s) from the display panel; i.e., menu navigation buttons will
not function. Set to 0 to disable Key Defeat. Note that all IR features
remain functional regardless of this setting; users can always
access the STB’s menus by pressing MENU on the remote.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
015 - SLEEP TIMER
If set to 1, the Sleep Timer feature may be used. If set to 0, the
Sleep Timer is not available.
016 - EN. TIMER (Enable On/Off Timers)
If set to 1, the Timer function is available to the end user and
enabled continuously. Set to 0 to disable On/Off timers.
Note: The STB clock must be set in order for timers to be used.
017 - ALARM
Gives the installer the option of making the Alarm function available
to the end user. If set to 1, the Alarm function is available to the end
user. Set to 0 to disable the Alarm function.
Note: The STB clock must be set before the Alarm function will
work.
Installer Menu (Cont.)
42 206-4310
Installer Menu (Cont.)
020 - FEATURE LEVEL
Determines an additional IR code scheme to which the STB will
respond, allowing for the use of unique IR codes based on “bed
number” in a multi-STB/display single room installation. First
determine the IR mode; then select the bed number.
Values IR Mode Bed #
0 Disabled N/A
16 – 24 Multi-code Remote 1 – 9
Note: The STB-dedicated Installer Remote is required for use of
this feature. For further information, see Reference section, “STB
Installer Remote.”
021 - V-CHIP (Parental Control)
Set to 1 to activate V-Chip (Parental Control) and have it available
to the end user to lter and control or otherwise restrict program-
ming content that can appear. Set to 0 to turn the V-Chip feature
Off (not available to user); no programming restrictions can be set.
022 - MAX BLK HRS (Maximum Block Hours)
Sets hours from 0 to 99 for the maximum V-Chip (Parental Control)
block hours. Default setting is for 12 blocking hours.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0 or when item 084 PERMANENT BLK is set
to 1.
023 - CAPTION LOCK
If set to 0, captions are OFF when the STB/display panel is turned
ON. Set to 1 to use the caption setting congured before the STB/
display was turned OFF when the STB/display is turned ON.
028 - CH. OVERIDE (Channel Override)
This item either allows or restricts tuning of channels that are NOT
in the PTC Channel Map. If set to 1, end users can tune channels
that are not in the PTC Channel Map by direct keypad entry. If
set to 0, users are restricted to only the channels that are in the
PTC Channel Map. In the case of CPU-CTV Mode, there are no
channels in the PTC Channel Map; therefore, direct keypad entry
is not available. Also, when this item is set to 0, the PTC Channel
Map (PTC-CTV Mode)/CPU channel lineup (CPU-CTV Mode)
is locked, and user access to channel settings in the STB setup
menus is restricted.
Note: This item is not applicable when the STB is in FTG Mode or
Application Tuning Mode.
029 - OLD OCV (On Command Video™)
Set to 1 to remap the PTC’s direct tune channels for STB Aux
inputs from 13x to 9x. This allows 2-digit only tuning systems (i.e.,
legacy OCV) to direct tune STB Aux inputs. See also Reference
section, “STB Aux Input Conguration.”
030 - ACK MASK
MPI Communication Parameter. When set to 1, enables ACK
feature of MPI.
031 - POLL RATE
MPI Communication Parameter. Selects poll rate for MPI. Step size
of 16 ms. Changing from default may affect communication via MPI.
032 - TIMING PULSE
MPI Communication Parameter. Sets baud rate for MPI. Step
size of 4.3 uS. Changing from default may affect communication
via MPI.
035 - HDMI1 ENABLE
Set to 1 to enable STB HDMI 1 input in DTV Mode. Set to 2 to
enable STB HDMI 1 input in PC Mode. Set to 0 to disable STB
HDMI 1 input.
039 - REAR AUX EN. (Rear Aux Enable)
Set to 1 to enable STB Aux (AV) input. Set to 0 to disable STB
Aux (AV) input.
041 - SIMPLINK EN
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable
SIMPLINK functionality (does not enable remote control access to
the SIMPLINK Menu).
Note: When both this item and item 042 AUTO INPUTS are
enabled in the Installer Menu, HDMI inputs will be detected by
SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
042 - AUTO INPUTS
Determines the Aux inputs for which auto-sensing is enabled. Set
to 0 to disable auto-sensing for all available inputs. Set to 255 to
enable auto-sensing for all available inputs. For information on
options for individual input settings, see Reference section, “Auto
Input(s) Sensing Feature.”
Note: In order for auto-sensing to be enabled for an input, that
input must also be enabled in the Installer Menu. For example, to
enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must
also be set to 1 or 2. Also, see note above regarding STB operation
when both this item and item 041 SIMPLINK EN are enabled.
046 - STRT AUX SRCE (Start Aux Source)
Sets the starting STB Aux source. When turned ON, the STB/
display panel will tune to starting Aux source if item 004 STRT
CHANNEL is set to 0.
1 = AV 3 = HDMI 1 5 = HDMI 2
7 = HDMI 3 255 = Last Aux
Note: In order for an Aux input to be selected as the starting Aux
source, the input also must be enabled in the Installer Menu.
Note: This item is not available in the Installer Menu unless item
004 STRT CHANNEL is set to 0.
047 - AUX STATUS
Controls MPI status channel response for STB Aux sources. Set
to 1 for the STB Aux source to be reported as its channel number.
Set to 0 for the STB Aux source to be reported as channel 0.
See Reference section, “STB Aux Input Conguration,” for Direct
Access channel numbers.
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049 - DIS. AUDIO M. (Disable Audio Menu)
Determines the availability of the Sound Out (Audio) Menu in the
STB menus. Also determines the default Audio Mode when STB
is turned ON. See the table below and set as required.
Note: If a SIMPLINK-enabled device is connected to the STB
and item 041 SIMPLINK EN is set to 1 (enabled), the SIMPLINK
device Audio Mode will have priority over the setting of this item
when the STB/display is turned ON.
Note: When this item is set to 6 or 7, the Bluetooth Sound Sync
Media Share feature is not available. If Bluetooth Sound Sync is
currently enabled in the IP Environment / Media Share Menu, it
will be disabled.
Value Sound Out
Menu Status
Default Audio Mode at STB
Turn ON
0 (default) Enabled Display Speaker
1 Disabled Display Speaker
2 Enabled External Speaker (Optical*/HDMI ARC*)
3 Disabled External Speaker (Optical*/HDMI ARC*)
4 Enabled LG Sound Sync (Optical*)
5 Disabled LG Sound Sync (Optical*)
6 Enabled LG Sound Sync (Wireless*/BT*)
7 Disabled LG Sound Sync (Wireless*/BT*)
8 Enabled Display Speaker + Audio Out (Optical *)
9 Disabled Display Speaker + Audio Out (Optical*)
* Connect to/via STB.
053 - DIS. CH-TIME (Disable Channel-Time Display)
Set to 1 to disable the STB’s native Channel-Time display, when a
custom channel label/channel information will be provided by the
MPI command. Set to 0 to enable the STB’s native Channel-Time
display.
069 - EN. CH-T COL. (Enable Display Characters Custom Color)
Set to 1 to enable custom color for MPI display characters. Set to
0 to disable custom color for MPI display characters.
070 - FOR. CH-TIME (Display Characters Foreground Color)
Set the foreground color for MPI display characters according to
the following color chart:
0 = Black 2 = Green 4 = Red 6 = Yellow
1 = Blue 3 = Cyan 5 = Violet 7 = White
If the foreground and background colors for the display characters
are the same, the background will be transparent.
Note: This item and item 071 BCK. CH-TIME also apply to the
“Channel Not Available” message if item 073 CH NOT AVBLE is
set to 1 (enabled).
Note: Items 070 FOR. CH-TIME and 071 BCK. CH-TIME are only
available in the Installer Menu when item 069 EN. CH-T COL. is
set to 1.
071 - BCK. CH-TIME (Display Characters Background Color)
See description for item 070 FOR. CH-TIME above. The color
chart is the same for both items.
073 - CH NOT AVBLE (Channel Not Available)
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL
NOT AVAILABLE” message is displayed when a user attempts to
direct tune a channel that is not included in the channel lineup.
Note: This item is not available in the Installer Menu when item
028 CH. OVERIDE is set to 1.
Note: This item is only applicable when the STB is in PTC-CTV
Mode.
075 - REVERT CH (Revert to Start Channel)
If set to 1 and loss of MPI communication occurs, the STB
automatically tunes to the specied Start Channel.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 255.
078 - UPN MSB (UPN Most Signicant Byte)
User programmable number, most signicant byte readable by
MPI command. Note: Not linked to serial number.
079 - UPN MSB-1 (UPN Most Signicant Byte-1)
User programmable number, most signicant byte-1 readable by
MPI command. Note: Not linked to serial number.
080 - UPN MSB-2 (UPN Most Signicant Byte-2)
User programmable number, most signicant byte-2 readable by
MPI command. Note: Not linked to serial number.
081 - UPN LSB (UPN Least Signicant Byte)
User programmable number, least signicant byte readable by
MPI command. Note: Not linked to serial number.
082 - CHKSM ERROR (Checksum Error)
Enforces rigid MPI checksum validation. Set to 1 for validation.
Set to 0 to disable (does not check checksum on MPI async port).
SPI is always checked.
083 - HANDSHK TIME (Handshake Time)
Adds an additional delay to the handshake time which is 64 msec,
thus relaxing MPI timing requirements to be compatible with PC-
based Windows controlled systems. Range is 0 - 5.
(Timeout = 25.5MS + [25.5 MS* Handshake time].)
084 - PERMANENT BLK (Permanent Block)
Allows Lock (Parental Control) blocking schemes to be permanent
by disabling the blocking hours function. Set to 1 to install Parental
Control restrictions permanently. Set to 0 for user-specied hours
control of blocking schemes.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0.
Installer Menu (Cont.)
44 206-4310
086 - V. MUTE TIME (Video Mute Time)
Use to extend the normal video mute time during channel change.
For example, you may wish to extend the normal video mute time
to prevent the display of encrypted video (i.e., from a Pro:Idiom
encrypted channel) that has not yet been decrypted. When set to
0, the normal video mute time is not extended. Set from 1 to 50
to increase the normal video mute time in 100 ms step increments
up to a maximum of 5 seconds (e.g., the value of 25 represents 2.5
seconds, or 25 x 100 ms = 2.5 seconds).
088 - EN NOISE MUTE (Enable Noise Mute)
Applicable for analog channels only. If set to 1, audio mutes if no
signal is present.
090 - KEY LOCK
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1 (default), Key Lock is enabled, which
means that all display panel button functions will be locked, i.e.,
non-functional. Set to 0 to disable Key Lock.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable panel
buttons and the processing of IR on those displays.
091 - HDMI2 ENABLE
Set to 1 to enable STB HDMI 2 input in DTV Mode. Set to 2 to
enable STB HDMI 2 input in PC Mode. Set to 0 to disable STB
HDMI 2 input.
092 - HDMI3 ENABLE *
Set to 1 to enable STB HDMI 3 input in DTV Mode. Set to 2 to
enable STB HDMI 3 input in PC Mode. Set to 0 to disable STB
HDMI 3 input.
094 - SAP MENU EN (2nd Audio Program)
Set to 1 to enable the SAP feature in the Function Menu, when
the Function Menu is available (i.e., STB is not in Pass-through
Mode). Set to 0 to disable the SAP feature in the Function Menu,
when the Function Menu is available.
096 - DEF. ASP. RATIO (Default Aspect Ratio)
Selects default aspect ratio at power up:
0 = Set By Program 2 = 16:9 (default) 4 = Zoom
1 = 4:3 3 = Just Scan
Note: This item is not available in the Installer Menu unless item
106 ASP RATIO LOCK is set to 0.
097 - AUDIO OUTPUT
Determines availability of the analog audio output to be used
by external audio equipment connected to the Audio Line Out jack
on the STB. Set to 0 to disable audio output. Set to 9 (default) to
enable xed line level (typically 400 mVrms ± 100 mVrms @10KΩ)
output. Set to 10 to enable volume control of audio output. See
also Reference section, “External Audio Line Out Specifications.”
098 - PRO:CENTRIC
Selects the Pro:Centric Application Mode. Set to 0 (default) to
disable the Pro:Centric application. Set to 1 for Flash Mode. Set
to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.
In order to retrieve the Pro:Centric application, when enabled (for
Flash, GEM, or HTML Mode), the STB must be turned OFF/ON two
times. Once you exit the Installer Menu, turn OFF the STB/display
panel for at least one minute. When you turn the STB/display back
ON, the STB will start the appropriate library based on the setting
of this item.
Wait until TV programming appears on the display, and then turn
the STB/display back OFF, this time for a few minutes, to initiate
the application download. When you turn the STB/display back ON,
press the PORTAL key on the Installer Remote, and verify that the
Pro:Centric application appears on the display.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0.
100 - VIDEO INTERFAC
Selects the HDMI port on the display panel to be used for HDMI
input from the STB. Set to 3 for HDMI 1 (default). Set to 4 for
HDMI 2. Set to 5 for HDMI 3.
If you change the value of this item, make sure to reconnect the
HDMI cable from the STB to the appropriate HDMI port on the
display panel once you have exited the Installer Menu.
101 - IR FEEDBACK
If set to 0, the STB’s MMR (Magic Motion Remote) feature is
enabled (default), and a compatible LG MMR (not supplied) may
be used with the STB. If set to 2, the MMR feature is disabled.
102 - ATSC BAND
Sets up STB to receive different types of incoming signals.
0 = Broadcast 1 = CATV 2 = HRC
3 = IRC 4 = Same as NTSC
103 - ATSC TUNE MODE
Sets ATSC tuning mode. Default set to 1 for Physical Channel
scan. Set to 0 for Virtual Channel scan.
Installer Menu (Cont.)
* HDMI 3 port on expansion interface connector.
45
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104 - START MINOR CHANNEL
Sets Minor Start Channel number at power up. 0 = NTSC. If not
0, number selected is the digital channel’s Minor Start Channel
number.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 0 or 255.
105 - VID OUT FORMAT
Selects the format for video output (i.e., the resolution):
1 = 720p (default) 5 = 1366 x 768
4 = 1080p 6 = 2160p
If you change the video output format on location, once you exit
the STB Installer Menu, a Changing Video Output Resolution
pop-up banner will appear at the bottom of the display screen,
and then the STB will reboot to change the resolution per your
selection. When the reboot is complete, a conrmation pop-up
banner for the new video output resolution will be displayed. To
conrm the new video output resolution, use the arrow keys on
the Installer Remote to select YES in the conrmation banner, and
then press OK on the Installer Remote.
If there is no user interaction within 10 seconds of the prompt for
conrmation, or if you select “NO” in the conrmation banner, the
STB will reboot and revert to the former resolution.
Note: If this item is updated via a Clone/Conguration (.tlx) le
loaded on a Pro:Centric server, no conrmation is required.
Note: Refer to documentation for the applicable display panel(s)
to determine the appropriate resolution setting. The selected
resolution should be compatible with the display panel’s native
video output resolution. If necessary/desired, you can use STB
Zone designations to create multiple proles to differentiate item
105 settings by display panel brand. See Reference section,
“Using the STB’s Zoning Features,” for further information on STB
Zones.
106 - ASP RATIO LOCK (Aspect Ratio Lock)
Set to 1 to retain previous aspect ratio with power off. Set to 0 to
retain default aspect ratio with power off. See item 096 DEF. ASP.
RATIO above.
107 - BANNER SELECT
Selects the type of banner to display during channel change.
Set to 1 for channel label display, plus channel information (full
banner). Set to 0 for channel label display only (small banner).
108 - PANEL COM (Panel Communication)
Applicable only for LG Public Display TVs and Commercial
Monitors that use the RS-232C TELEVISION CONTROL port for
STB-to-display panel communication. Set to match the display
panel baud rate:
0 = 1200 1 = 2400
2 = 9600 (default) 3 = 115200
109 - PANEL HNDSHAKE
Determines if communications includes handshaking. This setting
is only applicable for LG Public Display TVs and Commercial
Monitors that use the RS-232C TELEVISION CONTROL port for
STB-to-display panel communication. Set to 1 to enable hand-
shaking. Set to 0 to disable handshaking.
110 - PANEL DELAY
For all display panels with the exception of LG Hospitality/MPI
display panels, after the STB sends the turn ON command to
the display panel, the display panel requires time to complete its
power on sequence before it begins accepting commands from
the STB. This item sets the time, in seconds, to delay the STB’s
initial communication with the display panel. The default value is
8 seconds.
For all display panels, this item also sets the amount of elapsed
time required before the STB accepts successive POWER key
presses. That is, if this item is set to 8 seconds, and you press the
POWER key to turn ON the STB, you will need to wait 8 seconds
for the STB to accept the POWER key again if you then decide
you want to turn OFF the STB. Vice versa is also true.
Note: The amount of time required for the display’s power on
sequence varies by display panel brand/model. Thus, depending
on the brand/model of display panel connected to the STB, you
may be able to decrease or you may need to increase the Panel
Delay value, accordingly. For example, if you are using the STB
with an LG PW1000 or PW1500 projector, it is recommended that
you set the delay to 10 or more seconds.
111 - PANEL VOL PRE (Panel Volume Preset)
Determines a preset xed volume level (gain) to set in the display
panel. The audio signal (volume level) is dynamically controlled
in the STB. The default value is 100 to provide a typical 1:1 ratio
of volume level to sound output when the STB is connected to an
LG display panel.
Note: Sound output may vary by display panel brand/model. Thus,
depending on the brand/model of display panel connected to the
STB, you may need to adjust the preset volume level to achieve
the desired sound output.
113 - PANEL TYPE
Sets the TLM command set to communicate with the display
panel. This setting is only applicable for LG Public Display TVs
and Commercial Monitors that use the RS-232C TELEVISION
CONTROL port for STB-to-display panel communication.
The default value (4) will be appropriate for most current display
models. See Reference section, “Display Panel Specications,” to
determine the appropriate setting for the display panel being used.
Note: If you need to enable the MTI protocol (i.e., the STB is
connected to a commercial non-LG display), see Reference
section, “Enabling or Disabling the MTI Protocol on the STB” for
further information.
Installer Menu (Cont.)
46 206-4310
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
116 - VIDEO MUTE EN (Video Mute Enable)
Applicable for analog channels only. If set to 1, video mutes
(blank screen) when no signal is present.
117 - FACT DEFAULT (Factory Default)
Set to 1 and press OK to restore the factory default settings of all
Installer Menu items. Once complete, the value returns to 0.
Caution: If set to 1, this clears all STB Installer Menu
custom settings and restores the factory default
settings. It also clears the channel lineup, including
any assigned channel icons and custom text labels.
Note: See also Reference section, “Restoring Factory Defaults on
the STB(s),” for further information.
119 - DATA CHANNEL
Set to 0 to disable. Set from 1 to 135 to match the RF channel
number that will be used by the Pro:Centric server as its data
channel. If left at the default value (255), the STB’s Data Channel
Auto Search feature will be enabled (see additional information
below). *
Data Channel Auto Search feature: When this item is set to 255
(default), once every 24 hours, the STB will initiate a search of 10
predened channels (10, 20, 30, ... 100) and then, if necessary,
perform a complete search of the RF channels (1 to 135) in an
attempt to nd the RF channel used by the Pro:Centric server as
its data channel. If the Pro:Centric RF channel is found, the DATA
CHANNEL value will be changed from 255 to match the server’s
RF channel number. The time at which the Auto Search occurs
depends on the setting of item 121 UPDATE TIME HR. See item
121 description for further information.
Note: Pro:Centric updates are downloaded from the Pro:Centric
server to the STB when the STB/display panel is turned OFF.
While Pro:Centric updates are in progress, it is not possible to
turn ON the STB/display.
Note: The Data Channel is automatically set to “253” if Media
Type is set to “IP” either in the EZ-Manager Wizard or in the
STB’s IP Environment / Pro:Centric Menu (see “EZ-Manager
Wizard” on pages 22 to 31 or “Pro:Centric Setup” on pages 67 to
69, respectively) or if Installer Menu item #119 Data Channel is
set to “IP Address” in the FTG File Manager, which is used to
congure STB CPUs for FTG Mode operation. It is not possible to
change the value to “253” directly in the Installer Menu.
121 - UPDATE TIME HR
Based on the settings of this item and item 122 UPDATE TIME
MN, the Wake For Update feature wakes the STB once daily to
check for and, if applicable, download updates from the Pro:Centric
server.
Set the Wake For Update hour from 0 to 23. This item uses the
24-hour clock format. The value “128” (default) is displayed as
“OFF.” Directly entering 128 resets the default value (OFF) for this
item, though note that this setting does not mean the STB will not
initiate update events—see additional information below.
Under standard STB/display panel OFF/ON operating conditions
(i.e., item 002 AC ON is set to 0), a Wake For Update event occurs
when the STB/display is OFF and causes the STB to temporarily
turn ON, perform the update cycle, and then turn back OFF, all
while the display remains OFF. If item 002 AC ON is set to 2 or 3
for Instant ON, then the STB is always ON and Wake For Update
occurs when the display is OFF. The Wake for Update event
causes the STB to reboot in order to perform the update cycle and
then return to its ON state with the display panel OFF. See also
description for item 002.
Random Distribution of Update Time: If this item is set to 128
(OFF), the time at which a Data Channel Auto Search (item 119
set to 255) and/or an Instant ON update (item 002 set to 2 or 3)
occurs is determined as follows: Each STB initiates the search
and/or checks for updates during the 2 AM hour (if the STB clock
is set) or after two hours of elapsed time from when AC power
was applied (if the STB clock is not set). Also, in this case, a xed
update time minute from 0 to 59 that has been assigned to each
STB is used. (The intention of this feature is to prevent all of the
installed STBs from performing updates at the same time; however,
note that in installations that have a large quantity of STBs with this
feature, there will be some STBs that have the same update minute
assignments.) The update time for the STB is displayed at the right
of this item in the Installer Menu, for example:
121 UPDATE TIME HR OFF 02:34
If the display is ON when a Wake For Update is to occur, the
update will take place the next time the display is turned OFF.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0, except when item 002 AC ON is
set to 2 or 3 for Instant ON.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
122 - UPDATE TIME MN
Set the Wake For Update minute from 0 to 59. If item 121 is NOT
set to 128 and you wish to invoke the “random” minute assignment
on the STB, set this item to 255. See also description for item 121
UPDATE TIME HR above.
Note: This item is not available in the Installer Menu unless item
121 UPDATE TIME HR is set from 0 to 23.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
Installer Menu (Cont.)
47
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Custom Master STB Setup
This section describes how to create a customized Master STB Setup for cloning purposes when
the STB is in Pass-through Mode. All cloning (export and import) processes on the STB are
performed via USB memory device / “.tlx” le. The Master STB Setup may be exported to a Clone
(.tlx) file, which can then be used (i.e., imported) to configure either STBs that are to remain in
Pass-through Mode or STBs that are to be configured for FTG Mode.
Cloning requirements and procedures are described in detail on pages 50 to 56.
Note: You can also use the FTG File Manager to create an FTG Conguration (.tlx) le for FTG
Mode conguration/cloning purposes, if desired (see pages 57 to 58). However, it is not possible
to customize STB setup menu settings in the FTG File Manager. If you wish to include customized
STB setup menu settings in the STB conguration, in addition to the channel lineup and Installer
Menu settings, perform the Master STB Setup procedure to create a Clone (.tlx) conguration le.
Before You Begin
• It is recommended that you disconnect all STB Aux inputs if you intend to run Auto Tuning
(Channel Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input
active.
• A Clone (.tlx) le comprises Installer Menu settings, IP Environment Menu settings (with the
exception of unique STB attributes and settings), and all STB sources’ (analog, digital, AV1,
HDMI, etc.) clonable setup menu settings. See also “Clonable STB Setup Menu Features” list
below.
• If the “.tlx” le (either a Clone or FTG Conguration le) to be imported on the Target STB(s)
contains an FTG Channel Map, the Target STB(s) will be congured for FTG Mode, though as
part of the import process, depending on the types of channels included in the Channel Map, you
may have the option to select either logical or physical channel tuning. If you would like the Target
STB(s) to remain in Pass-through Mode, the “.tlx” le should not include an FTG Channel Map.
Clonable STB Setup Menu Features
Sound
Sound Out
Channels
Channel Tuning
Channel Manager
Channel Label
General
Language
Time & Date
−Clock Mode (Auto/Manual)
−Time Zone
Timers (No Signal Power Off)
Accessibility
Pointer Options
Menu Transparency
Closed Captions
Audio Guidance
STB Power Sound
Note: Some menu options vary between analog and digital channels and Aux inputs.
Note: The Quick Settings Menu is initially displayed when you press MENU on the Installer
Remote. Select the All Settings menu icon to access the advanced STB setup menus.
Several advanced settings are duplicated in the Quick Settings Menu.
48 206-4310
PTC INSTALLER MENU
STB_5500
CPU
-
CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 SW 5331 7F60
PTC V#.##.### CPU V#.##.##.##
Custom Master STB Setup (Cont.)
Custom Master STB Setup Procedure
1. Turn ON the STB/display panel.
The next step depends on whether the EZ-Manager Wizard appears
on the screen when you turn ON the STB/display:
• If the wizard is displayed, the STB is in the required factory default
state. Exit the wizard, and then continue with step 2.
• If the wizard is not displayed, restore the STB to a factory default
condition before continuing with this procedure. See Reference
section, “Restoring Factory Defaults on the STB(s),” as necessary,
for further information.
2. Set Installer Menu items.
This step provides specic instruction only on the Installer Menu items
that should be set on a Master STB. Refer to pages 36 to 46 for detailed
information on all Installer Menu items.
a) Use the Installer Remote to access the Installer Menu (see
“Accessing the Installer Menu” on page 36 for further information).
b) Set Installer Menu item 003 BAND/AFC, as appropriate.
• Broadcast: Set to 0. • HRC: Set to 2.
• CATV: Set to 1 (default). • IRC: Set to 3.
c) Set any other Installer Menu items that affect your TV programming
network to the required conguration. For example, set the panel
display type (if applicable), enable/disable Aux inputs, set a Start
Channel, etc.
d) After you have adjusted all Installer Menu item settings as required,
and if you do not need to congure any IP Environment settings (see
note below), press OK once on the Installer Remote to save your
changes; then, press OK again to exit the menu.
Note: If you intend to congure settings in the IP Environment Menu,
which is accessible from the Installer Menu, you can proceed directly
to step 3. All Installer Menu settings will be saved automatically when
you access the IP Environment Menu.
3. Congure IP Environment settings.
Note: You cannot return directly to the Installer Menu from the IP
Environment Menu; thus, you may wish to set all Installer Menu items
as needed before you access the IP Environment Menu. Otherwise,
you will need to reaccess the Installer Menu to set additional items.
Navigate to Installer Menu item 119 DATA CHANNEL, and press
2-5-3 + MENU to launch the IP Environment Menu. Then, complete
network conguration as required. In particular, if you intend to use
the Wi-Fi Zoning feature, you must congure the wireless network
connection as part of the Master STB Setup. See “IP Environment
Setup” on pages 63 to 70 for further information.
Typical Installer Menu
Adjust the value for this
Installer Menu item, as required.
003 BAND/AFC 001
(Continued on next page)
49
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Custom Master STB Setup (Cont.)
(Continued from previous page)
4. Set up STB/display panel features.
On-screen setup menus control the features of the STB/display.
Press MENU on the Installer Remote, and select the All Settings
menu icon from the Quick Settings Menu to access the advanced
STB setup menus. Then, set Picture, Sound, Channels, etc. options
to the desired configurations. See “Clonable STB Setup Menu
Features” list on page 47 and also notes below.
Note: If you intend to use the Zoning feature(s) on this STB, make
sure to assign the appropriate STB Zone # and/or Wi-Fi Zone # at
this time as described in Reference section, “Using the STB’s Zoning
Features.”
Note: If desired and if appropriate, you can run Auto Tuning (see
step 5) prior to completing this step.
5. (Optional) Run Auto Tuning.
If you are creating a Master STB Setup for cloning purposes and
you want the Target STB(s) to remain in Pass-through Mode or
Application Tuning Mode, as applicable, do NOT run Auto Tuning.
If you export a Master STB Setup that includes an auto-tuned/edited
channel lineup, thereby creating a Clone (.tlx) file with an FTG
Channel Map, and then import the Clone file to a Target STB, this
will put the Target STB in FTG Mode.
Note: When you import a Clone/Configuration (.tlx) file that contains
an FTG Channel Map on a Target STB (for FTG Mode configuration),
depending on the types of channels included in the Channel Map,
you may have the option to select either logical or physical channel
tuning. For either selection, the channel sequence will be based on
the order in which the channels appear in the FTG Channel Map.
You can view and/or edit the channel sequence in the FTG File
Manager, as required.
a) Use the Installer Remote to access the Channels Menu. Then,
select Channel Tuning and follow the on-screen instructions to
search for all available digital and analog channels.
b) Use the Channel Manager option in the Channels Menu to edit
the channel lineup, as necessary. Add/delete channels per your
system requirements.
6. Verify the STB/display panel setup.
Make sure the STB/display features are set per your requirements.
Also, if applicable, verify that the channel lineup is correct.
The Master STB Setup is now ready to be saved (exported) to a USB
memory device. See “Cloning Procedures” on pages 50 to 56.
Use the STB setup menus to set
the display features to the desired
configuration for the end user.
This example illustrates the
advanced STB setup menus.
(Optional) Use Channels Menu
options to run Auto Tuning and
edit the channel lineup.
Picture
Sound
Channels
General
Safety
Accessibility
PICTURE
Aspect Ratio
16:9
PICTURE
CHANNELS
Channel Tuning
Channel Manager
Channel Label
Multi Audio
Picture
Sound
Channels
General
Safety
Accessibility
50 206-4310
Cloning Procedures
Cloning typically refers to the process of using a Master STB Setup to configure a Target STB. This
section describes how to save (export) a Master STB Setup and then transfer (import) it to a Target
STB using a USB memory device / Clone (.tlx) le.
You can also create an FTG Conguration (.tlx) le using the FTG File Manager and then use the
Import Clone File procedure to transfer the conguration to Target STBs. Refer to “Creating an
FTG Conguration File” on pages 57 to 58, as necessary.
Exporting a Clone File
This section describes how to use the STB Manager “Export Clone File” option to export Master
STB Setup conguration to a USB memory device / Clone (.tlx) le.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• If applicable, complete the Custom Master STB Setup procedure (see pages 47 to 49).
• If you would like the Target STB(s) to remain in Pass-through Mode or Application Tuning
Mode, as applicable, after the Clone le is imported, ensure the Master STB does not have an
auto-tuned/edited channel lineup; otherwise, importing the exported le will result in the Target
STB(s) being congured for FTG Mode.
• If you intend to use the STB Zoning feature(s), make sure to assign the appropriate STB Zone #
and/or Wi-Fi Zone # as described in Reference section, “Using the STB’s Zoning Features,”
BEFORE performing the procedure below. Also, for Wi-Fi Zoning in particular, the STB’s wireless
network connection settings should be congured in the IP Environment Menu before exporting
is initiated.
• It is not possible to clone a Master STB’s clock. Either set a Target STB’s clock manually, or use
the Auto Clock setting in the STB setup menus.
Caution: Do not unplug the STB power cord or remove the USB memory device while
exporting is in progress, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Export Clone File Procedure
1. Ensure the Master STB/display panel is set up completely and turned ON.
2. Insert the USB memory device into either of the USB ports on the Master STB.
3. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is already in FTG Mode).
4. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the
screen, select the All Settings menu icon and press OK to access the advanced STB setup
menus.
5. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key
a total of seven times to display the STB Manager.
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also, note that Diagnostics is for service use only.
(Continued on next page)
51
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Cloning Procedures (Cont.)
(Continued from previous page)
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
< >
X
USBDEVICE
STB MANAGER
Ez Download
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1
.jpg Image2.jpg Image3.jpg
Image4
.jpg Image5.jpg Image6.jpg
Image7
.jpg Image8.jpg Image9.jpg
6. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device on which you wish to save the Clone le. If necessary, use the arrow keys on
the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the
screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device
from the pop-up list of USB devices displayed at the top of the screen.
USB Device
USB 1: Device 1
USB 2: Device 2
7. To gain access to the “Export Clone File” option in the STB Manager, key in the following
number sequence on the Installer Remote: 9-8-7-6.
8. Use the Up/Down arrow keys to select Export Clone File, and then press OK.
Clone lename parameters will be displayed on the screen.
X
USBDEVICE
EXPORT
Select the filename, and then select EXPORT below.
STB-5500-UA_1.TLX
<
>
STB MANAGER
Export Clone File
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Export Clone File
Diagnostics
(Continued on next page)
52 206-4310
Cloning Procedures (Cont.)
(Continued from previous page)
9. Modify the lename, as required. While the STB model element of the lename may not be
changed, you can differentiate this Clone le from other STB-5500 Clone les by changing
the numeric assignment appended to the end of the lename. Select/highlight the lename,
and then use the Up/Down arrow keys on the Installer Remote to scroll through numeric
assignments until the desired number is shown.
10. When you are ready to continue, i.e., when you have selected the desired lename, press OK
on the Installer Remote to select/activate the EXPORT button at the bottom of the screen, and
then press OK on the Installer Remote once more to export the le.
Export progress will be displayed on the screen. This process may take a few minutes.
Do NOT remove the USB device while exporting is in progress. When the export process is
complete, an EXPORT COMPLETE pop-up banner will be displayed at the bottom of the
screen.
11. Press OK to return to STB Manager screen. To return to program viewing, select the
X
button at the top right corner of the screen.
12. Remove the USB memory device from the Master STB.
Note: If the Master STB has a channel lineup, during the export process, logical
channel numbers are automatically assigned in ascending order, starting with 0
(zero), to the physical RF channels of the STB channel lineup to create an FTG
Channel Map. See also note below.
Note: If the exported Clone file is to be used for FTG Mode configuration (i.e., it
contains an FTG Channel Map), it is highly recommended that you open the file in
the FTG File Manager—BEFORE transferring (importing) the file to any Target
STBs—to verify FTG Channel Map and FTG Installer Menu settings. This will also
enable you to confirm channels and add channel attributes, labels, etc.
Importing a Clone File
This section describes how to transfer (import) a Clone or Conguration (.tlx) le from a USB
memory device to an STB using the STB Manager “Import Clone File” option. The “.tlx” le may
be created either from a Master STB Setup that was saved (exported) from a Master STB or in
the FTG File Manager.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Avoid using special characters, such as ?, &, @, etc., in the Clone/Conguration (.tlx) lename.
• If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display
panel, you can use the wizard’s “USB Conguration” option to access the STB Manager and
complete the import procedure (see “STB Conguration Options” and/or “USB Conguration”
on pages 24 and 30, respectively, as necessary).
• You may also use the Ez Download utility to import the Clone/Conguration (.tlx) le. See “Ez
Download Utility” on pages 32 to 35 for further information.
53
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Cloning Procedures (Cont.)
• If the Target STB is currently in Pass-through Mode and you intend to use the STB’s Zoning
feature(s)—i.e., the Clone/Conguration (.tlx) le you are importing contains an FTG Channel Map
and/or FTG prole(s) with STB Zone and/or Wi-Fi Zone assignments—make sure to assign the
appropriate STB Zone # and/or Wi-Fi Zone # in the STB when directed to do so in the procedure
below. See Reference section, “Using the STB’s Zoning Features,” for further information.
• If you would like the Target STB(s) to remain in Pass-through Mode or Application Tuning Mode,
as applicable, after the Clone/Conguration (.tlx) le is imported, ensure the “.tlx” le does not
contain an FTG Channel Map; otherwise, the import procedure will result in the Target STB(s)
being congured for FTG Mode.
• If a Clone (.tlx) le (exported Master STB Setup) contains an FTG Channel Map, the physical RF
channels in the FTG Channel Map have been assigned logical channel numbers (see “Exporting
a Clone File” above). When you import the Clone le with the FTG Channel Map to the Target
STB(s), you will have the option to select either logical or physical channel tuning. Even if you
select physical channel tuning, the (list of) physical RF channels in the FTG Channel Map will
remain in logical order.
• If an FTG Conguration (.tlx) le (created in the FTG File Manager) contains an FTG Channel
Map, each logical channel number in the FTG Channel Map has been assigned a physical RF
channel, an IP channel, or an Aux input (the latter designated by 130-0 through 137-0—see also
Reference section, “STB Aux Input Conguration”).
Note: If the FTG Channel Map includes RF channels and Aux inputs only, when you import
the FTG Conguration le on the Target STB(s) you will have the option to select either logical
or physical channel tuning. If you select physical channel tuning, the physical RF channels and
Aux inputs in the FTG Channel Map will remain in logical order. Physical channel tuning is not
available when the FTG Channel Map includes IP channels.
• If the Clone/Conguration (.tlx) le was edited/created in the FTG File Manager, it may contain
multiple zoned FTG Installer Menu proles for different STB/TV models. Make sure it includes the
appropriate Installer Menu prole(s) for the Target STB(s) before performing the procedure below.
Caution: Do not unplug the STB power cord or remove the USB memory device while
importing is in progress, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Import Clone File Procedure
1. Turn ON the Target STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can complete the import procedure via the wizard, as indicated
above (see “Before You Begin”). However, to continue with this procedure and access the
“Import Clone File” option from the STB menus, exit the EZ-Manager Wizard. Then, continue
with step 3.
• If the wizard is not displayed, go directly to step 3.
3. If applicable (see also “Before You Begin” above), make sure to assign the appropriate Zone
designation(s) in the Target STB at this time.
(Continued on next page)
54 206-4310
(Continued from previous page)
Note: In order for the proper location-specic STB Zone and/or Wi-Fi Zone prole
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)
BEFORE importing is initiated.
4. Insert the USB memory device with the Clone/Conguration (.tlx) le into either of the USB
ports on the Target STB.
5. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is already in FTG Mode).
6. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the
screen, select the All Settings menu icon and press OK to access the advanced STB setup
menus.
7. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key
a total of seven times to display the STB Manager.
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also note that Diagnostics is for service use only.
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
< >
X
USBDEVICE
STB MANAGER
Ez Download
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1
.jpg Image2.jpg Image3.jpg
Image4
.jpg Image5.jpg Image6.jpg
Image7
.jpg Image8.jpg Image9.jpg
8. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the “.tlx” le you wish to use. If necessary, use the arrow keys on
the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the
screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device
from the pop-up list of USB devices displayed at the top of the screen.
USB Device
USB 1: Device 1
USB 2: Device 2
9. Use the Up/Down arrow keys to select Import Clone File, and then press OK.
Cloning Procedures (Cont.)
(Continued on next page)
55
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Cloning Procedures (Cont.)
(Continued from previous page)
A list of the “.tlx” les stored in the root folder of the USB memory device will be displayed on
the screen.
X
USBDEVICE
UPDATE
Select the file to download, and then select UPDATE below.
STB-5500-UA_1.TLX
STB-5500_ChMap_IM.tlx Channel Tuning / Channel Banner Display
Logical
Physical
STB MANAGER
Import Clone File
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
10. Use the arrow keys on the Installer Remote to select/highlight the “.tlx” le to import, and then
press OK.
Note: Filenames of exported Clone les are comprised of the STB model and a numeric
element, for example, STB-5500-UA_1.TLX.
11. If the Clone/Conguration (.tlx) le includes an FTG Channel Map with RF channels and Aux
inputs only, you can choose the format for the channel tuning/banner display. Use the arrow
keys to select the desired Channel Tuning / Channel Banner Display option—either Logical or
Physical—at the right side of the screen. A checkmark will appear at the left of the selected
option. Logical tuning is selected by default.
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if the
“.tlx” le does not include an FTG Channel Map, the message, “No Channel Map in Clone le,”
will be displayed at the right of the screen.
12. When you are ready to continue, select UPDATE on the screen and then press OK on the
Installer Remote.
Import progress will be displayed on the screen. This process may take a few minutes. Do
NOT remove the USB device while importing is in progress. When the import process is
complete, an IMPORT COMPLETE pop-up banner will briey be displayed at the bottom of
the screen, and then, the STB will reboot.
13. Remove the USB memory device from the Target STB, and verify that the appropriate
conguration is now resident on the Target STB.
(Continued on next page)
56 206-4310
(Continued from previous page)
Note: If the Target STB was previously in Pass-through Mode, and the Clone/Conguration (.tlx)
le that was imported contained an FTG Channel Map, the Target STB CPU is now in FTG Mode.
Upon restart (and, if applicable, conrmation of new video output resolution—see note below),
the STB tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is
specied, the STB will tune to that channel, though, in the case of FTG Mode conguration, a
channel banner will only be displayed if the Start Channel is included in the FTG Channel Map
(depending on your selection in step 11, the channel banner will display either the Start Channel’s
logical channel number or physical RF channel number). Otherwise, the STB will either return to
the last channel tuned (STB in Pass-through Mode) or tune to the rst channel in the FTG Channel
Map (STB in FTG Mode). If the latter, remember that the channels in the FTG Channel Map are
always arranged in logical order, regardless of your selection in step 11.
Note: If you updated the STB conguration with a Clone/Conguration (.tlx) le that included a
change to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be
prompted to conrm the new video output resolution. See item 105 description on page 45 for
further information.
Cloning Procedures (Cont.)
57
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FTG File Manager Utilities Overview
This section provides an overview of the FTG File Manager, which is used for FTG Mode via CPU
conguration. The software is available online at: www.lg.com/us/business/display-solutions/ftg.
Creating an FTG Conguration File
The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages
59 to 62) to create an FTG Conguration (.tlx) le that can be saved to a USB memory device. In order
to enable decryption of Pro:Idiom encrypted channels, it is recommended that you create or view/edit an
FTG Conguration le using the FTG File Manager.
Note: There is also an option to save (export) FTG Conguration from an STB, which may be desirable
or required if you want to save customized STB setup menu settings to the FTG Conguration le and/or
if you do not know the RF channels at the site. See “
Exporting
a Clone File” on pages 50 to 52 for further
information.
This procedure provides an overview of the steps required to create the FTG Configuration (.tlx) file.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
1. Install (if necessary) and launch the FTG File Manager (v1.3.8 or later) on the PC that will be used to
create the FTG Configuration (.tlx) file.
2. You have a number of options:
• To view and/or base a new FTG Conguration le on an existing FTG Conguration (.tlx) le, click
the Open button in the TLX File command section of the FTG File Manager main screen, and select/
double-click on the desired “.tlx” file.
A list of the file’s contents will be displayed in the TLX File Contents window. Either double-click
on an individual item to copy it, or click the Copy All button directly above the TLX File Contents
window to automatically copy all the contents of the opened file to the FTG Configuration List and,
if applicable, Setup Menu List. Note, though, that while setup menu settings can be included in the
new FTG Configuration file, the setup menu settings are not available for editing.
Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration
List itself and/or the Setup Menu List, as necessary, to create a new file. Then, proceed to step 3
when you are ready to continue.
• To open an existing FTG Conguration (.rml) le created in the FTG Device Conguration Application
to use its FTG Channel Map and/or FTG Installer Menu settings, click File and then Open from the
FTG File Manager menu bar, and select/double-click on the desired “.rml” le.
Edit channels and/or settings as necessary. Then, proceed to step 3 when you are ready to continue.
• Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map
Conguration Utility. Up to 600 logical channels (combined total of both RF and IP mapped channels)
can be defined in the FTG Channel Map.
When you are ready to continue, click Congure and then FTG File Manager from the FTG File
Manager menu bar to return to the FTG File Manager main screen, and then proceed to step 3.
Note: To remove an individual item from the FTG Configuration List or the Setup Menu List, click on/
highlight the item to be removed, and then click the Remove Item button directly above the applicable
“List” window. To clear both the current FTG Configuration List and Setup Menu List contents, click the
Clear button in the List command section of the FTG File Manager main screen.
(Continued on next page)
58 206-4310
FTG File Manager Utilities Overview (Cont.)
(Continued from previous page)
Note: To clear the current TLX File Contents, click the New button in the TLX File command section of
the FTG File Manager main screen (above the TLX File Contents window).
3. To add an FTG Channel Map to the FTG Configuration List, click under FTG Channel Map. This
will copy the current mapped RF and IP channels to the FTG Configuration List.
Note: If you make any change(s) in the FTG Channel Map Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Channel Map to the FTG
Configuration List.
4. (Optional) Load default FTG Installer Menu settings for the STB. In the Installer Menu Templates section
of the FTG File Manager main screen:
• If it is not already selected, click the down arrow at the right of the Region eld, and select North
America. Then, click the down arrow at the right of the Chassis eld, and select STB-5500 from the
drop-down list of available models.
• Click the Load button.
• Use the FTG Installer Menu Conguration Utility to modify settings, if necessary, including Media
Share settings, Wi-Fi Zoning settings, etc. Then, return to the FTG File Manager main screen.
5. If you wish to change the Zone assignment for the current FTG Installer Menu settings, click on the
down arrow at the right of the Zone eld (below the FTG Installer Menu Settings eld), and select the
appropriate Zone (0–8).
Note: See Reference section, “Using the STB’s Zoning Features,” for further information on the STB
Zoning feature and setting the STB Zone # in the STB(s).
6. To add FTG Installer Menu settings to the FTG Configuration List, click under FTG Installer Menu
Settings. This will copy the selected model settings to the FTG Conguration List.
Note: If you make any change(s) in the FTG Installer Menu Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Installer Menu settings to
the FTG Configuration List.
Note: Above both the FTG Conguration List and Setup Menu List windows, an Edit Zone eld
enables you to change the Zone assignment for each STB Installer Menu and/or Setup Menu prole,
if desired. Select/highlight the desired prole, and then click on the down arrow at the right of the
applicable Edit Zone eld to select the appropriate Zone.
7. Click the Save button in the List command section of the FTG File Manager main screen to save the
FTG Conguration List and, if present, Setup Menu List contents to an FTG Conguration (.tlx) le on
the PC’s hard drive for later use.
In the Save As pop-up window, name the file (avoid using special characters, such as ?, &, @, etc.)
and click Save. The default folder path is C:\Program Files\Zenith\FTG\TLX. Note that the FTG
Configuration file will have a “.tlx” file extension.
Note: To remove an individual item from the FTG Conguration List or the Setup Menu List before
saving the new le, click on/highlight the item to be removed, and then click the Remove Item button
directly above the applicable window. To clear both the current FTG Conguration List and Setup Menu
List contents, click the Clear button in the List command section of the FTG File Manager main screen.
8. Transfer the FTG Conguration (.tlx) le to a USB memory device, and proceed to “Importing a Clone
File” on pages 52 to 56 to transfer the FTG Conguration le to an STB-5500.
59
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FTG CONFIGURATION LIST
Data to be saved in FTG
Configuration (.tlx) file.
FTG File Manager Utilities Overview (Cont.)
Note: The data referenced in the FTG Conguration List is only a snap-
shot of the current FTG Channel Map and FTG Installer Menu settings
when copied to the list. If you make any change(s) to the current data
to be included in the FTG Conguration List, you will need to recopy
Channel Map and Installer Menu settings to the FTG Conguration List.
Load default FTG Installer
Menu for STB-5500.
Copy FTG Channel Map
to and from FTG
Configuration List.
Filename of opened FTG
Configuration (.rml) file
created using FTG Device
Configuration Application.
NEW/OPEN
TLX File options.
CLEAR/SAVE
FTG Configuration
and Setup Menu List
options.
SETUP MENU LIST
STB setup menu data to be
saved in FTG Configuration file.
TLX FILE CONTENTS
Data contained in opened
FTG Configuration (.tlx) file.
FTG File Manager Main Screen
The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx)
files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see
Reference section, “Using the STB’s Zoning Features,” for further information).
Copy FTG Installer Menu
settings to and from FTG
Configuration List. Assign
Zone as applicable.
60 206-4310
FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Conguration Utility
The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical
Channel Map.
PRINT MAP
Click to display a printable
FTG Channel Map Report. The
report can also be exported as
an HTML or Text file.
EDIT/ADD MAP
Click to open the FTG
Channel Map Editor to create
or edit an FTG Channel Map
(see next page).
Filename of opened FTG
Configuration (.rml) file created
using FTG Device Configuration
Application.
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FTG File Manager Utilities Overview (Cont.)
DELETE
Click to remove highlighted
channel from FTG Channel
Map.
ADD
After defining a new
Logical Channel, click to
add channel to the FTG
Channel Map.
FTG Channel Map Editor
The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
EXIT
Click to exit editor and
return to FTG Channel
Map Configuration Utility.
LOGICAL CHANNEL MAPPING
Select a Logical Channel number. Then,
assign the RF, Major, and Minor channel
numbers to complete the mapping.
CUSTOM CHANNEL LABELS/ICONS
Enter custom labels and select icons
by name on menu or by number.
SET CHANNEL ATTRIBUTES
Check/select Encrypted, OSD,
or Blank Video.
UPDATE
After editing an existing
Logical Channel’s data,
click to commit the changes
in the FTG Channel Map.
ZONE RESTRICTION
Set Zone restriction(s)
per channel. See
Reference section,
“Using the STB’s
Zoning Features,” for
further information.
62 206-4310
FTG File Manager Utilities Overview (Cont.)
CONFIGURATION SETTINGS
Select tabs for categories of Installer
Menu items to set up STB.
FTG Installer Menu Conguration Utility
Notes:
• The STB I/O tab enables you to set up selected display panel video parameters; the
Pro:Centric tab enables you to set up Pro:Centric-specic parameters; and the LAN tab
enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature. Refer
to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see
Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi
Zoning.
• Hospital parameters are not applicable for the STB-5500.
Filename of opened FTG Configuration
(.rml) file created using FTG Device
Configuration Application.
63
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IP Environment Setup
The IP Environment Menu enables you to set up the network features of the STB. If you intend to
create a Master STB Setup for cloning purposes (see Master STB Setup procedure on pages 47
to 49), all IP Environment settings, with the exception of Wired Network Connection settings, the
STB name (editable in the Media Share Menu), DIAL, and SoftAP settings, may be cloned.
Note: With the exception of Network Setting conguration, the IP Environment settings are editable
(with the Installer Remote) only if the STB is in Pass-through Mode and read-only when the STB is
not in Pass-through Mode.
Accessing the IP Environment Menu
Note: When you enter the IP Environment Menu, the Installer Menu is exited (all current settings
are saved automatically upon exit). If you are also in the process of updating Installer Menu items,
you may wish to set all items as needed before you access the IP Environment Menu. Otherwise,
after exiting the IP Environment Menu, you will need to reaccess the Installer Menu to set additional
items.
1. Use the Installer Remote to access the Installer Menu (see “Accessing the Installer Menu” on page
36 for further information).
2. Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP
Environment Menu.
Use the Up/Down arrow keys on the Installer Remote to select the desired menu option and then
press OK. Refer to the following sections for information on each of the IP Environment setup options.
When you have completed your IP Environment conguration as required, press EXIT or on
the Installer Remote to exit the IP Environment Menu.
Network Conguration
This section describes each of the options available in the Network
Menu (see example at right). Refer to the appropriate subsection(s)
on the following pages.
Note: If you intend to use the Wi-Fi Zoning feature with
cloning conguration, you must congure the wireless
network connection as part of the Master STB Setup.
See “Conguring a Wi-Fi Network Connection” on page
65 for further information.
Accessing the Network Menu
With the IP Environment Menu on display, use the arrow keys on the
Installer Remote to select the Network menu option. Then, press
OK.
Note: The STB’s MAC address is displayed at the top of the Network
Menu screen and cannot be modied.
MAC Address
Network Setting
IP Stream Control
Wake On LAN
NETWORK
Network
Pro:Centric
Media Share
Pre-loaded
Apps
C8:08:E9:40:49:F5
64 206-4310
IP Environment Setup (Cont.)
Conguring a Wired Network Connection
Note: If desired, you can congure both wired and wireless
connections. However, note that a wired connection is always
prioritized over a wireless connection. That is, when the STB is
turned OFF and then back ON, if a LAN cable is detected between
the STB and the network, the STB will default to the wired
connection. If the LAN cable is removed, the STB will then attempt
to establish the wireless connection. Whenever the LAN cable is
reconnected, the STB will re-establish the wired connection.
1. Connect the appropriate cable between the STB and the network.
2. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Network Setting. Then, press OK. A
second Network screen (see example at right), with Wired and
Wi-Fi Connection setup options, will be displayed.
By default, the STB uses DHCP, and if a LAN cable is detected,
the STB will attempt to connect to the network as soon as you
select “Network Setting” above. If the STB is able to connect to
the network, a “Connected to Internet” message will be displayed
below the Wired Connection eld.
3. If the network is not congured for DHCP or you want to specify
static conguration data or you would like to change the network
conguration from Manual to Automatic, edit the IP conguration
for this STB as follows:
• In the second Network screen, select Wired Connection and
press OK. Then, in the Wired screen, select Edit (if not already
selected) and press OK.
• In the Edit IP screen, select or de-select the “Set Automatically”
checkbox, as required. A checkmark indicates that Automatic
conguration is enabled.
• To manually edit the IP conguration, for each data entry
eld: Use the arrow keys on the Installer Remote to select
the eld and press OK. You can use the number keys on the
Installer Remote to direct enter numeric values or use the
arrow keys to select the appropriate numbers from the pop-up
virtual keyboard displayed at the bottom of the screen. (Note,
however, that you must use the dot “.” key from the virtual
keyboard to separate each octet of an IP address.) When you
are done, select Enter from the virtual keyboard, and then
press OK on the Installer Remote.
• When all Edit IP elds are set as required, use the arrow keys
on the Installer Remote to select Connect and press OK.
At the top of the screen, you will see a progress display that
indicates status as each network element is conrmed (see
example at right).
(Continued on next page)
NETWORK SETT...
Network /
Wired Connection (Ethernet)
Not Connected
Wi-Fi Connection
Not Connected
Network
Pro:Centric
Media Share
Pre-loaded
Apps
EDIT IP
Network / Network Setting / Wired Connection (...
Connected to Internet
Set Automatically
IP Address
Subnet Mask
Gateway
DNS Server
CONNECT
Network
Pro:Centric
Media Share
Pre-loaded
Apps
WIRED
Network / Network Setting /
Connected to Internet
IP (Automatic)
IP Address 10.1.2.4
Subnet Mask 255.255.255.0
Gateway 10.1.2.3
DNS Server 10.1.2.3
MAC Address C8:08:E9:40:49:F5
EDIT
Network
Pro:Centric
Media Share
Pre-loaded
Apps
DNS
10.1.2.4
DNS
10.1.2.3
10.1.2.3
255.255.255.0
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IP Environment Setup (Cont.)
(Continued from previous page)
If the network is connected successfully, a “Connected to Internet” message will appear just
below the progress display. If the network connection is not successful, the progress display will
identify the network element in which the connection failed. Check your cabling and/or verify the
conguration data, as necessary.
4. Once the wired network conguration is complete, use the arrow keys on the Installer Remote to
return to the IP Environment Menu, as necessary, or press to return to the previous Network
Menu level(s) and/or exit the IP Environment Menu.
Conguring a Wi-Fi Network Connection
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Network Setting. Then, press OK.
2. A second Network screen (see example at right), with Wired and
Wi-Fi Connection setup options, will be displayed. Select Wi-Fi
Connection and press OK.
3. In the Wi-Fi screen, available access points are listed in the top
half, while additional menu options are listed in the bottom half, of
the screen. Use the arrow keys on the Installer Remote to select the
desired access point, or select the type of wireless connection to
congure (see descriptions below). Then, press OK.
• Add a hidden wireless network: Direct enter the SSID of an
access point whose SSID has not been enabled for broadcast
(i.e., the access point does not appear in the list of access points).
• WPS PBC: Connect to a network via an access point that
is enabled for PBC.
• WPS PIN: Complete network/PIN verication via the access
point web interface.
Make sure you have the network security password/PIN available
if you are attempting to connect to a secured network.
4. Follow the on-screen instructions to complete the appropriate
network conguration. Use the Installer Remote to navigate
between elds and make entries, etc.
Note: As with a wired connection, you will have the option to specify
the IP conguration for this network connection. Once the initial
connection is established, you can select Advanced Wi-Fi Settings
(initially greyed out) at the bottom of the Wi-Fi screen to view the IP
conguration data. In the Advanced screen, select Edit and press
OK, and then modify the IP data, as required. See step 3 of the
wired connection procedure above for further information on the Edit
IP screen elds.
5. Once the wireless network conguration is complete, use the arrow
keys on the Installer Remote to return to the IP Environment Menu,
as necessary, or press to return to the previous Network Menu
level(s) and/or exit the IP Environment Menu.
NETWORK SETT...
Network /
Wired Connection (Ethernet)
Not Connected
Wi-Fi Connection
Not Connected
WI
-
FI
Network / Network Setting /
AAA
BBB
CCC
DDD
EEE
Add a hidden wireless network
Connect via WPS PBC
Connect via WPS PIN
Advanced Wi-Fi Settings
Network
Pro:Centric
Media Share
Pre-loaded
Apps
Network
Pro:Centric
Media Share
Pre-loaded
Apps
66 206-4310
IP Environment Setup (Cont.)
IP Stream Control
If necessary, due to an audio and/or video stream delay, IP Stream
Control options enable you to compensate for synchronization
irregularities by allowing audio PTS and video PTS offset modications.
This menu also enables you to specify the IGMP version (2 or 3). Note
that any modications to these settings should be performed by
qualied personnel only.
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select IP Stream Control. Then, press OK.
2. In the IP Stream Control screen, use the Up/Down arrow keys on
the Installer Remote to select/highlight the appropriate eld—Audio
PTS Offset, Video PTS Offset, or IGMP Version—and then press
OK.
3. If you are modifying an offset value, use the Left/Right arrow keys
to select the appropriate value for the selected eld. Offset values
represent offset time in milliseconds (ms) and can be adjusted
from -500 ms to +500 ms in 10 ms increments. When you are
done, press OK on the Installer Remote.
If you are modifying the IGMP version, use the Up/Down arrow
keys to select the appropriate version number and press OK.
4. Once all modications are completed as required, use the arrow
keys on the Installer Remote to return to the IP Environment Menu,
as necessary, or press to return to the Network Menu and/or exit
the IP Environment Menu.
Wake On LAN Setup
The Wake On LAN feature enables the STB to receive software
updates and/or be powered ON upon receipt of Wake Up Frame
packets and/or Magic Packet data via the wired LAN. To facilitate
use of this feature, note that the appropriate wired connection must
be made. This menu option enables you to specify Wake On LAN
parameters.
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Wake On LAN. Then, press OK.
2. In the Wake On LAN screen, use the Up/Down arrow keys on the
Installer Remote to select/highlight the desired eld and press OK.
Then, use the arrow keys to select the desired setting—Disabled,
Update, or Power On—from the drop-down list of options.
3. Once all elds are completed as required, use the arrow keys on
the Installer Remote to return to the IP Environment Menu, as
necessary, or press to return to the Network Menu and/or exit the
IP Environment Menu.
Network
Pro:Centric
Media Share
Pre-loaded
Apps
IP STREAM...
Network /
Network
Pro:Centric
Media Share
Pre-loaded
Apps
WAKE ON LAN
Network /
WOL (Wake Up Frame)
Disabled
WOL (Magic Packet)
Disabled
^
^
Audio PTS Oset
0
Video PTS Oset
0
IGMP
2
^
^
^
67
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IP Environment Setup (Cont.)
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
Pro:Centric Setup
Pro:Centric options enable you to congure the STB with the appropriate
settings to connect to the Pro:Centric server. Use the Up/Down arrow
keys on the Installer Remote to navigate between elds.
1. With the IP Environment Menu on display, use the arrow keys on
the Installer Remote to select the Pro:Centric menu option. Then,
press OK.
2. Select/highlight the Media Type eld and press OK on the Installer
Remote to display the drop-down list of options. Then use the Up/
Down arrow keys to select either RF or IP, as applicable.
Note: If the Media Type has already been set in the EZ-Manager
Wizard, the specied value will be reected in this eld.
3. Refer to the appropriate subsection below to congure the STB’s
Pro:Centric settings to match those of the Pro:Centric server.
While the Pro:Centric application itself is an additional feature (see
step 4), the appropriate Pro:Centric server conguration must be
completed to enable E-Z Installation (conguration and software/
rmware) data downloads and, if congured, the Pro:Centric appli-
cation download.
RF Conguration
For STBs in Pass-through Mode or FTG Mode, if the Data Channel is
left at its default value (AUTO), the STB’s Data Channel Auto Search
feature will be enabled. See Installer Menu item 119 DATA CHANNEL
description on page 46 for further information.
To change the Data Channel setting, select/highlight the Data Channel
eld and press OK on the Installer Remote. Then, use the Up/Down arrow
keys to select either MANUAL or AUTO from the drop-down list of options.
When the Data Channel eld is set to “MANUAL,” a data entry eld is
available on the screen, and you can specify the RF channel number
that will be used by the Pro:Centric server as its data channel. The Data
Channel value can be set from 0 (disabled) to 135. * Use the arrow keys
on the Installer Remote to select the Data Channel data entry eld and
press OK. You can then use the number keys on the Installer Remote to
direct enter the Data Channel, or you can use the arrow keys to select
the appropriate number(s) from the pop-up virtual keyboard displayed
at the bottom of the screen. When you are done, select Enter from the
virtual keyboard, and then press OK on the Installer Remote.
Note: If the Data Channel has already been set in the Installer Menu
(Installer Menu item 119) or in the EZ-Manager Wizard, the specied
channel will appear in the Data Channel data entry eld. If you change
the Data Channel in this menu, Installer Menu item 119 will now show
the value you entered here.
(Continued on next page)
Network
Pro:Centric
Media Share
Pre-loaded
Apps
PRO:CENTRIC
Mode
Configuration Only
Update Event
Disable
Media Type
RF
Data Channel
AUTO
^
^
^
^
Note: By default, the Pro:Centric Menu
initially shows RF conguration elds.
When “IP” is selected as the Media Type,
Server Address and either IP Address
and Port Number or Domain Name and
Port Number elds appear on the screen
(in place of the Data Channel eld).
68 206-4310
IP Environment Setup (Cont.)
(Continued from previous page)
IP Conguration
Note: If the server IP address and port number or domain name have already been set in the
EZ-Manager Wizard, the specied data will be reected in the elds displayed.
Note: Setting the Media Type to “IP” automatically sets item 119 DATA CHANNEL in the Installer
Menu to 253. You cannot alter this setting unless you revert Media Type to “RF.” Also, it is not
possible to direct enter “253” in the Installer Menu.
a) The Server Address eld provides the option to specify the domain name of the Pro:Centric
server instead of the server’s IP address. Select/highlight the Server Address eld and press
OK on the Installer Remote. Then, use the Up/Down arrow keys to select either IP Address
or Domain Name from the drop-down list of options for dening the server.
b) Depending on your selection in the previous step, either:
• Enter the Pro:Centric server IP address in the IP Address eld. The IP address must
match the IPv4 multicast address that is set in the Pro:Centric server.
• Enter the Pro:Centric server domain name in the Domain Name eld. Note that in order
for the domain name to be resolved to an IP address, there must be a DNS entry for the
domain name.
For each data entry eld: Use the arrow keys to select the eld and press OK. Then, you
can either use the number keys on the Installer Remote to direct enter data values, or you
can use the arrow keys to select the appropriate number(s)/alphanumeric character(s) from
the pop-up virtual keyboard displayed at the bottom of the screen. When you are done,
select Enter from the virtual keyboard, and then press OK on the Installer Remote.
c) Enter the Pro:Centric server port number in the Port Number eld. The port number must
match the port number that is set in the Pro:Centric server.
4. Select/highlight the Mode eld and press OK on the Installer Remote to display the drop-
down list of options. Then, use the Up/Down arrow keys to select the appropriate Pro:Centric
Application Mode setting—Conguration Only, FLASH, GEM, or HTML. If the Pro:Centric
Application Mode is set to “Conguration Only,” Pro:Centric application data will not be down-
loaded.
Note: If the mode has already been set in the Installer Menu (item 098 PRO:CENTRIC) or in
the EZ-Manager Wizard, the specied mode will be reected in this eld. If you change the
mode in this menu, Installer Menu item 098 will now reect the value you selected here.
5. Select/specify the appropriate Update Event setting(s), as required. Based on Update Time
settings, the Wake For Update feature wakes the STB once daily to check for, and if applicable,
download updates from the Pro:Centric server. See Installer Menu item 121 UPDATE TIME HR
description on page 46 for additional information on Wake For Update functionality.
• Select/highlight the Update Event eld and press OK on the Installer Remote. Then, use
the Up/Down arrow keys to select either Enable or Disable from the drop-down list of options.
When Update Event is set to “Enable,” an Update Time eld is displayed on the screen.
(Continued on next page)
69
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IP Environment Setup (Cont.)
(Continued on next page)
(Continued from previous page)
• If Update Event is enabled, set the Update Time as required. Use the arrow keys on the
Installer Remote to select/highlight the Update Time eld, and then press OK. Hour, Minute,
and Meridiem elds will be displayed. Select each eld in turn and specify the appropriate
Wake For Update time, as desired. Note that the Update Time set in this menu is based on a
12-hour clock. Ensure the meridiem (AM/PM) specication is set accordingly.
6. Once all elds are completed as required, use the arrow keys on the Installer Remote to return to
the IP Environment Menu, as necessary, or press to exit the IP Environment Menu.
Media Share Setup
The Media Share Menu allows you to enable the following Media Share features on this STB:
• LG Smart Share ®: Allows guests to use the STB/display panel to access and view data shared
either by wired DLNA Certied ® devices connected to the same LAN as the STB or by wireless
LG devices using LG’s Smart Share application with Wi-Fi Direct ®.
• Screen Share: Enables screen sharing with a Miracast ® or Wireless Display (WiDi) capable
device (e.g., a laptop with Intel ® hardware).
• Media Renderer: Enables the STB to act as a media renderer to receive content from DLNA
Certied devices on the same network.
• Bluetooth Sound Sync: Allows guests to listen to audio from a Bluetooth-enabled mobile device
through the display panel’s speakers.
• DIAL (Discovery and Launch): Allows guests to play selected application media on the STB/
display panel from a device with DIAL capability. The device may be used to cast any application
for which an STB-compatible application has been created/selected for inclusion in the Pre-loaded
Apps Menu (for example, YouTube—see also “Pre-loaded Applications” on page 71). Note
that the device must be connected to the same network as the STB.
• SoftAP: Enables the STB to function as a 2.4 GHz wireless access point for up to five devices.
Note that a wired network connection MUST be established in order for guests to use SoftAP.
Note: See also Reference section, “Using Media Share Features,” for additional information on
these features.
1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select
Media Share. Then, press OK.
2. In the Media Share Menu, all features with the exception of SoftAP may be enabled or disabled
as follows:
• Use the Up/Down arrow keys on the Installer Remote to select/highlight the desired feature,
and then press OK.
• Then, use the Up/Down arrow keys to select either Enable or Disable from the drop-down
list of options. See also notes on following page regarding Wi-Fi Direct requirement and
Bluetooth Sound Sync conrmation.
70 206-4310
MEDIA SHARE
Network
Pro:Centric
Media Share
Pre-loaded
Apps
Smart Share
Disable
Screen Share
Disable
Media Renderer
Disable
Bluetooth Sound Sync
Disable
DIAL
Disable
STB Name
406KCEA6Q508
SoftAP
^
SOFTAP
Media Share /
Network
Pro:Centric
Media Share
Pre-loaded
Apps
ON
Use Default
Disable
Security Key
00000000
Wi-Fi Signal Strength
Not Used
Wi-Fi Channel
Auto
^
^
^
^
Notes:
• Screen Share MUST be enabled in
addition to Smart Share in order for
guests to use Wi-Fi Direct.
• If you enable Bluetooth Sound Sync,
a pop-up conrmation banner will be
displayed since enabling Bluetooth
Sound Sync renders Wireless LG
Sound Sync unavailable. Select
Yes to continue.
^
^
^
^
^
IP Environment Setup (Cont.)
(Continued from previous page)
3. If you would like to enable SoftAP, complete the SoftAP access
conguration as follows:
• Select/highlight SoftAP and press OK on the Installer Remote.
• When you initially access the SoftAP screen (see example at
right), the OFF/ON toggle button at the top right of the screen is
selected/highlighted by default. Press OK on the Installer Remote
to turn SoftAP ON.
• To enable use of a randomly generated security key for SoftAP
access, set the Use Default eld to “Enable” (the Security Key
eld will subsequently be grayed out and the random security key
will be displayed).
• To specify your own security key for SoftAP access, set the Use
Default eld to “Disable.” Then, select the Security Key eld and
press OK. In the data entry eld, you can use the number keys
on the Installer Remote to direct enter a numeric security key, or
you can use the arrow keys to select the appropriate alphanu-
meric characters—at least eight, but no more than 64—from the
pop-up virtual keyboard displayed at the bottom of the screen.
Note that the security key may not contain any special characters
(:, /, \, @, etc.). When you are done, select Enter from the virtual
keyboard, and then press OK on the Installer Remote.
• Select the appropriate values in the Wi-Fi Signal Strength, and
Wi-Fi Channel elds, as required.
4. If desired, you can specify a name for this STB so that it is easy
to identify and differentiate from other STBs/TVs for which sharing
has been/will be enabled.
Note: By default, the STB name is the STB’s serial number.
However, if a room number is specied in the EZ-Manager Wizard
or in the General Menu / Room Info screen, the STB name is
changed to the room number.
To edit the STB name, use the Up/Down arrow keys to select the
STB Name eld, and then press OK. You can then use the number
keys on the Installer Remote to direct enter a numeric STB name, or
you can use the arrow keys to select the appropriate alphanumeric
character(s) from the pop-up virtual keyboard at the bottom of the
screen. When you are done, select Enter from the virtual keyboard,
and then press OK on the Installer Remote.
5. Once all elds are completed as required, use the arrow keys on the
Installer Remote to return to the IP Environment Menu, as necessary,
or press to exit the IP Environment Menu.
Note: While Smart Share, Screen Share, Media Renderer, and
Bluetooth Sound Sync settings are clonable, DIAL and SoftAP settings,
as well as the STB name cannot be cloned.
71
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IP Environment Setup (Cont.)
Pre-loaded Applications
This option allows you to select which of the pre-loaded application
icons to display in the STB’s Smart Launcher, which appears along the
bottom of the screen.
When the Pro:Centric application is disabled, the Smart Launcher is
available to end users via the PORTAL button on the remote control.
Depending on the remote control being used, the Smart Launcher may
also be available to end users via a SMART button.
1. With the IP Environment Menu on display, use the arrow keys on
the Installer Remote to select Pre-loaded Apps. Then, press OK.
2. In the Pre-loaded Apps Menu, a list of available application
options is displayed. Use the Up/Down arrow keys to highlight each
application you wish to select or de-select, and press OK on the
Installer Remote. When an application is selected, a checkmark is
displayed at the left of the application name.
Note: Though not included in the application list on this screen,
Screen Share, Bluetooth Sound Sync, and SoftAP (as Wi-Fi
Service) applications are available in the Smart Launcher once
they are enabled in the Media Share Menu. See “Media Share
Setup” above.
3. When you are done selecting the pre-loaded application icons to be
displayed in the Smart Launcher, as required, use the arrow keys
on the Installer Remote to return to the IP Environment Menu, as
necessary, or press to exit the IP Environment Menu.
Note: While pre-loaded application selections are clonable, it is not
possible to edit pre-loaded application selections in the FTG File
Manager. Thus, if an STB has already been congured for FTG Mode
and you would like to add or remove applications, you will need to
import a new “.tlx” le with the appropriate model prole. That is, you
will need to use a Master STB-5500 to create and export a “.tlx” le
with the desired pre-loaded application selections (along with any
other applicable Installer Menu settings), which can be transferred
(imported) to the Target STB.
PRE
-
LOADED...
Network
Pro:Centric
Media Share
Pre-loaded
Apps
Web Browser
Default Home
Application2
Application3
Application4
Application5
Application6
^
Notes:
• Make sure to select any application(s)
that may be used in conjunction with
the DIAL feature, if applicable.
• If desired, with the Web Browser
application, you may specify the
default home page.
72 206-4310
Reference: Updating STB Software using a USB Memory Device
This section describes how to update STB (CPU) and/or PTC software using the STB Manager
“Update STB Software” and/or “Update PTC Software” option(s), respectively, though you may also
use the Ez Download utility to update software, if desired. See “Ez Download Utility” on pages 32
to 35 for further information.
Before You Begin
• Software update les must be stored in a folder named “LG_DTV” in the root directory of the
USB memory device.
• Ensure the USB device has been formatted with FAT format.
Update the STB/PTC Software
Note: You can check the STB/PTC software versions by accessing the Installer Menu with the
Installer Remote. See “Accessing the Installer Menu” on page 36 for further information. PTC
and CPU versions are displayed in the Installer Menu footer.
Note for STB CPU Software Update only: If the STB detects a software le on the USB device,
it will automatically display an Update STB Software screen, and if the le contains a later version of
software than is currently running on the STB, you can start the software update from this screen
(select UPDATE and press OK). Otherwise, you can exit the screen (select CANCEL and press
OK), and access the STB Manager as described below.
1. Turn ON the STB/display panel, and then insert the USB memory device into either of the USB
ports on the STB.
2.
Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is not in Pass-through Mode).
3. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the
screen, select the All Settings menu icon and press OK to access the advanced STB setup
menus.
4. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times to display the STB Manager (see example on following page).
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also note that Diagnostics is for service use only.
5. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the software le you wish to use. If necessary, use the arrow keys
on the Installer Remote to select/highlight the USB DEVICE button in the top right corner of
the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB
device from the pop-up list of USB devices displayed at the top of the screen.
USB Device
USB 1: Device 1
USB 2: Device 2
(Continued on next page)
73
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(Continued from previous page)
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
< >
X
USBDEVICE
STB MANAGER
Ez Download
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1
.jpg Image2.jpg Image3.jpg
Image4
.jpg Image5.jpg Image6.jpg
Image7
.jpg Image8.jpg Image9.jpg
6. Use the Up/Down arrow keys to select Update STB Software or Update PTC Software, as
applicable, and press OK.
Depending on your selection, a list of either STB or PTC software files stored in the LG_DTV
folder on the USB memory device will be displayed on the screen. Above the listing of files,
you can also see the current version of STB or PTC software. The following screen sample
illustrates an Update STB Software screen.
X
USBDEVICE
UPDATE
Select the file to download, and then select UPDATE below.
Current STB Software Version:
version#
filename
.epk/Version:
version#
filename
.epk/Version:
version#
STB MANAGER
Update STB Software
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
7. Use the arrow keys to select/highlight the update le to download, and then press OK.
8. When you are ready to download the update, select UPDATE on the screen, and then press
OK on the Installer Remote.
Software update progress will be displayed on the screen. Do NOT remove the USB device until
the software update is complete. When the software update is complete, an UPDATE COMPLETE
pop-up banner will briey be displayed at the bottom of the screen, and then, the STB will reboot.
Reference: Updating STB Software using a USB Memory Device
(Cont.)
74 206-4310
Background images are intended for use with audio-only channels and the Bluetooth Sound Sync
feature. Once a mobile device has been paired with the STB, guests may choose to display a
slideshow on the screen (as opposed to a blank screen or the Bluetooth Sound Sync screen)
while audio is playing.
This section describes how to download background images using the STB Manager “Insert
Background Image(s)” option, though you may also use the Ez Download utility to download the
background image(s), if desired. See “Ez Download Utility” on pages 32 to 35 for further information.
Background Image File Guidelines
• A background image may be either a baseline or progressive JPEG or a 24-bit (RGB 8x8x8) BMP.
• A JPEG image should be no larger than 6 MB.
• A BMP image should be no larger than 5.93 MB.
• The maximum resolution allowed for a background image is 1920 x 1080 pixels (FHD).
• Avoid using special characters, such as ?, &, @, etc., in a background image lename.
Before You Begin
• The background image le(s) must be stored in a folder named “LG_DTV” in the root directory
of the USB memory device.
• Ensure the USB device has been formatted with FAT format.
Download the Background Image(s)
1. Turn ON the STB/display panel, and then insert the USB memory device into either of the USB
ports on the STB.
2.
Press MENU SETTINGS on the Installer Remote to display the STB setup menus (STB is in
Pass-through Mode) or the Function Menu (STB is not in Pass-through Mode).
3. (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the
screen, select the All Settings menu icon and press OK to access the advanced STB
setup menus.
4. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times to access the STB Manager (see example on following page).
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also note that Diagnostics is for service use only.
5. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the image le you wish to use. If necessary, use the arrow keys on
the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the
screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device
from the pop-up list of USB devices displayed at the top of the screen.
USB Device
USB 1: Device 1
USB 2: Device 2
(Continued on next page)
Reference: Downloading Background Images using a USB Memory
Device
75
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Reference: Downloading Background Images using a USB Memory
Device (Cont.)
(Continued from previous page)
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
< >
X
USBDEVICE
STB MANAGER
Ez Download
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1
.jpg Image2.jpg Image3.jpg
Image4
.jpg Image5.jpg Image6.jpg
Image7
.jpg Image8.jpg Image9.jpg
6. Use the Up/Down arrow keys to select Insert Background Image(s), and then press OK.
Select the file(s) to download, and then select UPDATE below.
< >
X
USBDEVICE
STB MANAGER
Insert Background Image(s)
USB 1:
Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1
.jpg Image2.jpg Image3.jpg Image4.jpg
Image5
.jpg Image6.jpg Image7.jpg Image8.jpg
7. Use the arrow keys to select/highlight the image le(s)—up to 12 images or 10 MB—to download,
and then press OK.
8. When you are ready to download the image le(s), select UPDATE on the screen, and then
press OK on the Installer Remote.
Background image update progress will be displayed on the screen. Do NOT remove the USB
device until the background image update is complete. When the image update is complete, a
DOWNLOAD COMPLETE pop-up banner will briey be displayed at the bottom of the screen, and
then, the STB will reboot.
76 206-4310
Reference: Display Panel Specications
This section describes the types of commercial display panels that may be used with the STB-5500.
LG Hospitality TV Panels
The STB-5500 may be used with LG Hospitality TVs (LP645H, LT670H, etc.) that support Multiple
Protocol Interface (MPI).
Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on
the STB-5500 front jack panel to the MPI port on the rear jack panel of the display.
LG Commercial Monitors & Public Display TV Panels
The STB-5500 may be used with LG Commercial Monitors (M3203CCBA, M3204C, etc.) or Public
Display TVs (LD450C, LT560C, etc.) that support the TV-Link Monitor (TLM) interface.
Use the 3.5 mm-to-DB9 TLM cable provided to connect the 3.5 mm RS-232C TELEVISION
CONTROL jack on the STB-5500 rear jack panel to the RS-232 CONTROL connector on the rear
jack panel of the display.
Note that when you use these model display panels, you must set Installer Menu item 113 PANEL
TYPE appropriately. For example, if you are using an LG Commercial Monitor or Public Display
TV that does not support an xb Input Select command, set Installer Menu item 113 to 2. If you
are using an LG Commercial Monitor or Public Display TV that does support an xb Input Select
command, set Installer Menu item 113 to 4 (default).
Note: Installer Menu item 113 values 0, 1, and 3 are available to support legacy panel types.
Commercial Non-LG TV Panels
The STB-5500 may be used with commercial non-LG TVs that support SONIFI’s Multiple Television
Interface (MTI) protocol.
Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on
the STB-5500 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of
the display.
Note that some MTI interface configuration may be required on non-LG TVs. Refer to the TV
manufacturer’s documentation to determine if any configuration is required. Also, you will need
to enable the MTI protocol (disabled by default) in the STB. See Reference section, “Enabling or
Disabling the MTI Protocol on the STB” for further information.
77
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Reference: STB Aux Input Conguration
DIRECT ACCESS
Tuning * STB
ENABLE MPI DATA
Installer
Menu Item
046 START
AUX SRCE
(Start Aux
Source)
Value
Installer Menu
MPI DATA
STATUS TYPE
0x41 SOURCES
ENABLED (R/W)
DATA STATUS
TYPE 0xD2
CURRENT AV
SOURCE (R)
DATA STATUS
TYPE 0x0D
AUX SOURCE (R)
Installer
Menu
Item 029
OLD OCV
= 0
Installer
Menu
Item 029
OLD OCV
= 1
Aux
Input
Input
Mode Item Function Value Enable
Bit Label Value Value Description
131-0 91-0 AV CV 39 REAR AUX
EN 1 1 Rear Video (Aux) 1 0 VIDEO 1
132-0 92-0 HDMI 2
DTV
91 HDMI2
ENABLE
1
2 S-Video Rear 2
0 VIDEO
5
PC 2 2
COMPUTER
133-0 93-0 HDMI 1
DTV
35 HDMI1
ENABLE
1
3
Front
Computer 3
0 VIDEO
3
PC 2 2
COMPUTER
135-0 95-0
HDMI 3
**
DTV
92 HDMI3
ENABLE
1
5NTSC Rear
Computer 5
0 VIDEO
7
PC 2 2
COMPUTER
* Use Installer Remote to enter channel number indicated based on OLD OCV Installer Menu setting.
** HDMI 3 port on expansion interface connector.
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Reference: Auto Input(s) Sensing Feature
This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. To disable
auto-sensing for all available STB Aux inputs, set item 042 to 0. To enable auto-sensing for all available STB
Aux inputs, set item 042 to 255. For specications on all other available settings (i.e., settings for individual
inputs), refer to the Auto Inputs Values table on the following page.
Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu,
the STB’s HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
In the Installer Menu, an informational text code is displayed at the right of each Auto Inputs value, for
example:
PTC INSTALLER MENU
STB_5500
CPU
-
CTV
042 AUTO INPUTS 225 765XXXX0
UPN 000-000-000-000 SW 5331 7F60
PTC V#.##.### CPU V#.##.##.##
Each Auto Inputs text code consists of eight characters that identify the STB Aux input(s) for which auto-
sensing is enabled. The following table identies the Installer Menu text code input # for each Aux input that
is available on the STB-5500. The table also identies the Installer Menu item associated with each Aux
input. Remember that in order for auto-sensing to be enabled for an input, that input must also be enabled
in the Installer Menu.
Input # Assignments
Installer Menu
Text Code Input #
STB Aux
Input
Installer Menu
Item Function
0AV 039 REAR AUX EN
6 HDMI 1 035 HDMI1 ENABLE
7 HDMI 2 091 HDMI2 ENABLE
5 HDMI 3 * 092 HDMI3 ENABLE
* HDMI 3 port on expansion interface connector.
AUTO INPUTS Text Code
This example illustrates Installer Menu item 042 value
225, which enables auto-sensing for all available STB
Aux inputs. The input #s in the text code (7, 6, 5, 0 in
this example) identify the enabled Aux inputs. See the
Input # Assignments table below for a listing of the
STB-5500 Aux inputs and their corresponding text code
input #s. The Auto Inputs Values table on the following
page shows the text codes for all item 042 values.
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Reference: Auto Input(s) Sensing Feature (Cont.)
The following table shows all available Aux inputs as if each is enabled in the Installer Menu. The
Installer Menu text codes for item 042 will be altered accordingly if any of the available Aux inputs are
disabled in the Installer Menu.
Auto Inputs Values
Item 042
Value
STB Aux Inputs Installer Menu
Text Code
AV HDMI 1 HDMI 2 HDMI 3
000 Disabled Disabled Disabled Disabled DDDXXXXD
001 Enabled Disabled Disabled Disabled DDDXXXX0
032 Disabled Disabled Disabled Enabled DD5XXXXD
033 Enabled Disabled Disabled Enabled DD5XXXX0
064 Disabled Enabled Disabled Disabled D6DXXXXD
065 Enabled Enabled Disabled Disabled D6DXXXX0
096 Disabled Enabled Disabled Enabled D65XXXXD
097 Enabled Enabled Disabled Enabled D65XXXX0
128 Disabled Disabled Enabled Disabled 7DDXXXXD
129 Enabled Disabled Enabled Disabled 7DDXXXX0
160 Disabled Disabled Enabled Enabled 7D5XXXXD
161 Enabled Disabled Enabled Enabled 7D5XXXX0
192 Disabled Enabled Enabled Disabled 76DXXXXD
193 Enabled Enabled Enabled Disabled 76DXXXX0
224 Disabled Enabled Enabled Enabled 765XXXXD
225 Enabled Enabled Enabled Enabled 765XXXX0
255 Enabled Enabled Enabled Enabled 765XXXX0
X = Aux input is Disabled or Not Available (i.e., on this STB model)
D = Auto-sensing for input is Disabled
Input # = Auto-sensing for input is Enabled
80 206-4310
Reference: Enabling or Disabling the MTI Protocol on the STB
This section describes how to enable or disable the MTI protocol on the STB. Refer to the appropriate
procedure below depending on whether you would like to complete the steps via the Installer Menu or using
the FTG File Manager. By default, the MTI protocol is disabled.
If you do not see the STB’s video output on the display, use the display panel’s IR remote to manually
switch the display panel to the appropriate HDMI input so that you can complete the required procedure.
Caution: When the MTI protocol (used with commercial non-LG displays) is enabled, both
MPI and the TLM interface (used with LG Commercial displays) automatically are disabled.
And vice versa. If you decide to use the STB with a different display panel in the future, you
will need to make sure that the MTI protocol is enabled or disabled appropriately.
Enable/Disable the MTI Protocol via the Installer Menu
1. Use the Installer Remote to access the STB’s Installer Menu, and navigate to Installer Menu item 113
PANEL TYPE.
PTC INSTALLER MENU
STB_5500
CPU
-
CTV
113 PANEL TYPE 004 MTI EN
UPN 000-000-000-000 SW 5331 7F60
PTC V#.##.### CPU V#.##.##.##
2. Either:
• Press 719 + OK on the Installer Remote to enable the MTI protocol.
• Press 719 + EXIT on the Installer Remote to disable the MTI protocol.
Enable/Disable the MTI Protocol using the FTG File Manager
This procedure describes how to modify the MTI protocol setting using the File Manager. Once you save
the new .tlx le, you can transfer (import) it to a Target STB using a USB memory device.
Note: If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display panel,
you can use the wizard’s “USB Conguration” option to access the STB Manager and complete the import
procedure (see “STB Conguration Options” and/or “USB Conguration” on pages 24 and 30, respectively,
as necessary). See also “Importing a Clone File” on pages 52 to 56 for further information.
1. Launch the FTG File Manager and open an existing le or create a new le (i.e., load FTG Installer
Menu settings for the STB-5500), as necessary.
2. In the FTG Installer Menu Conguration Utility, click on Installer Menu item #113 Panel Type in the
Index tab, or click on the STB I/O tab.
MTI Code
This example indicates that the MTI
protocol is enabled. If the MTI protocol
is disabled, no text will appear here.
(Continued on next page)
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Reference: Enabling or Disabling the MTI Protocol on the STB (Cont.)
(Continued from previous page)
3. Type MTI in the text eld at the bottom of the #113 Panel Type options. An “MTI Disable” checkbox will
be displayed (with a checkmark if the MTI protocol is currently disabled or without a checkmark if the
MTI protocol is currently enabled). See example below.
4. Either:
• Click the “MTI Disable” checkbox to remove the checkmark and enable the MTI protocol.
• Click the “MTI Disable” checkbox to add the checkmark and disable the MTI protocol.
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Reference: Restoring Factory Defaults on the STB(s)
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either
on a single STB that is currently in Pass-through Mode, FTG Mode, Application Tuning Mode, etc. or on
multiple STBs that are currently in FTG Mode.
Restore All Factory Defaults
This section describes how to restore a single STB, regardless of its current mode, to a factory default
condition. The following procedure requires that you contact LG technical support to obtain a predened
value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory
“IN-STOP” process, which restores all factory defaults on the STB. This procedure will also reactivate the
EZ-Manager Wizard.
1. Use the Installer Remote to access the STB’s Installer Menu.
2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.
Then, press OK.
3. At the prompt for conrmation, key in the password provided by technical support. This will initiate the
IN-STOP that restores the factory defaults on the STB.
Installer Menu Item 117 FACT DEFAULT
If the STB is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1
to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned
channel icons and custom text labels. Note, however, that if a complete restoration of the STB’s factory
defaults is required, see “Restore All Factory Defaults” above.
Additional FTG Mode Options
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on STBs
that are in FTG Mode. The rst enables you to restore a single STB to Pass-through Mode, while the
second enables you to restore multiple STBs to Pass-through Mode at one time. However, both options
require that you create a “Zero Mapped Channels” FTG Conguration (.tlx) le, i.e., an FTG Conguration
le with no data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
• Using a USB memory device, import a “Zero Mapped Channels” FTG Conguration (.tlx) le to the STB.
Refer to “Importing a Clone File” on pages 52 to 56 for further information on the import procedure.
• If your system uses a Pro:Centric server for remote management of STB-5500s that are in FTG Mode,
use the Pro:Centric Admin Client to load a “Zero Mapped Channels” FTG Conguration (.tlx) le on the
Pro:Centric server. Refer to the Pro:Centric Server Admin Client User Guide for further information.
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Reference: Using the STB’s Zoning Features
This section describes the STB Zoning and Wi-Fi Zoning features available with the STB-5500. These
features are primarily intended for use when the STB is congured for FTG Mode operation; however,
Wi-Fi Zoning, along with selected elements of STB Zoning (Installer Menu and Setup Menu prole Zone
assignments), may also be used with STB cloning processes using a USB memory device / “.tlx” le.
Refer to the appropriate section(s) below for further information on the Zoning features and how to set the
STB Zone # or Wi-Fi Zone # in an STB that is currently in Pass-through Mode.
STB Zoning Feature
This feature enables you to create localized congurations for STBs/displays in selected locations, or
“Zones,” within the installation environment, for example, a hotel lobby, tness center, restaurant, etc.
Using the STB Zoning Feature with FTG Mode via CPU Conguration
The FTG File Manager may be used to create an FTG Conguration (.tlx) le that contains multiple
Installer Menu and Setup Menu proles, each with its own Zone assignment. Up to nine unique Zones
can be designated for STB-5500 FTG Installer Menu and/or Setup Menu proles. Zone restrictions can
also be placed on individual channels in the FTG Channel Map. Thus, for example, you may create an
FTG Installer Menu and/or Setup Menu prole to specically congure an STB/display in the hotel lobby
and also restrict the channels that are available to be tuned on that STB/display.
The STB Zone # must be set appropriately on each STB in order for the STBs to be congured correctly.
See “Set the STB Zone # and/or Wi-Fi Zone # in the STB” on page 85, and set the STB Zone # in all
the STBs in a select area, so that the STBs/displays are congured with corresponding FTG Installer
Menu and/or Setup Menu settings and/or can omit channels that have been restricted in the FTG Channel
Map. STB Zone 0 is the default STB Zone #.
The following subsections briey describe how to assign Zone designations in the FTG File Manager.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
FTG Installer Menu Prole Zone Assignments
The FTG File Manager main screen enables you to change the Zone assignment (default = Zone 0) for
each Installer Menu prole to be included in an FTG Conguration (.tlx) le. For example, you may wish to
create one STB-5500 Installer Menu prole for the hotel lobby and another STB-5500 Installer Menu prole
for the tness center, both of which are different from the Installer Menu prole used for standard guest rooms.
The STB Zoning feature enables you to save multiple STB-5500 FTG Installer Menu proles, each with its
own Zone assignment, in one FTG Conguration le. If each STB in the aforementioned locations (Zones)
has had its STB Zone # set appropriately, as described in the procedure on page 85 or via the EZ-Manager
Wizard, the STB(s) will only be congured by the Installer Menu prole that matches its(their) Zone setting.
In the FTG File Manager main screen, you can also edit the Zone assignment for each Installer Menu prole
and/or Setup Menu prole already present in the FTG Conguration List and Setup Menu List windows.
Note: See also the FTG File Manager main screen overview on page 59. In addition, note that Setup
Menu proles cannot be created in the FTG File Manager; they must be saved (exported) from a TV/STB.
FTG Channel Map Zone Restrictions
The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Conguration Utility enables
you to place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for
certain locations. In the FTG Channel Map Editor, one or more Zone restrictions (1–8) may be placed on
each channel that is to be restricted. For example, if you wish to restrict a channel from Zones 2 and 4,
select both “Zone 2” and “Zone 4” in the Zone Restriction section of the FTG Channel Map Editor screen
when dening or editing that channel.
84 206-4310
Reference: Using the STB’s Zoning Features (Cont.)
Note: While a channel can be restricted from up to eight Zones, an STB can only ever be in (set for) one
Zone. See also the FTG Channel Map Editor overview on page 61.
At the same time, keep in mind that the STB Zone designations are not mutually exclusive. That is, you
may opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time,
you can choose to congure all STBs/displays at the site with the same Installer Menu and/or Setup Menu
settings. For example, an FTG Conguration (.tlx) le being used to congure the STBs/displays at a site
may contain multiple Installer Menu and Setup Menu proles with different Zone assignments, as well
as an FTG Channel Map with Zone restrictions on several channels. Each STB that still has the default
STB Zone 0 setting will only be congured by the Installer Menu and/or Setup Menu prole(s) with a Zone
0 designation. If, on the other hand, the STB Zone # is set to 1, the STB will rst look in the le for the
STB-5500 Installer Menu and/or Setup Menu prole(s) with a Zone 1 designation. If none of the STB-5500
Installer Menu and/or Setup Menu proles has a Zone 1 designation, the STB will then look for the
STB-5500 prole(s) with a Zone 0 designation. For the FTG Channel Map conguration, when the STB
Zone # is set to 0, the STB will ignore any Zone restrictions (1–8) that may be placed on channels in the
FTG Channel Map. However, when the STB Zone # is set to 1, the STB will omit any channels that have
been restricted from Zone 1 in the FTG Channel Map.
Using the STB Zoning Feature with Cloning Conguration
A location-specic conguration / Clone (.tlx) le may be saved (exported) from a Master STB and then be
used to congure Target STBs. For example, if the STB Zone # in the Master STB is set to 3 before the
Clone le export is initiated, the Master STB’s Installer Menu and Setup Menu proles will be saved with the
STB Zone 3 assignment. In order to congure the Target STBs with the Zone 3 Installer Menu and Setup
Menu proles exported from the Master STB, you must set the STB Zone # accordingly in the Target STBs
before importing the Clone le. See “Set the STB Zone # and/or Wi-Fi Zone # in the STB” on the following
page. Also, see “Cloning Procedures” on pages 50 to 56 for additional information on the cloning processes.
STB Zone 0 is the default STB Zone #.
Wi-Fi Zoning Feature
This feature enables you to use a Clone/Conguration (.tlx) le to congure an individual STB or group
of STBs with a particular Wi-Fi access point’s login data to create “Wi-Fi Zones” within the installation
environment.
Using the Wi-Fi Zoning Feature with FTG Mode via CPU Conguration
The FTG File Manager may be used to create an FTG Conguration (.tlx) le with an FTG Installer Menu
prole that contains login data for multiple Wi-Fi access points, each assigned a Wi-Fi Zone #. Up to 100
Wi-Fi Zones can be designated within each FTG Installer Menu prole, thus allowing for distribution of the
Wi-Fi network load. For example, if a site has 50 STB-5500s within close proximity, you may wish to create
10 Wi-Fi Zones, each with its own access point that has unique login data, so that no more than ve of the
STBs are connected to one access point at any given time.
In order for an STB to be congured by the proper Installer Menu prole with the desired Wi-Fi access point
login data for wireless networking (i.e., SSID, security type, and security key), you must set both the STB Zone
# and the Wi-Fi Zone # in the STB (see “Set the STB Zone # and/or Wi-Fi Zone # in the STB” on the following
page for further information). If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not obtain
access point login data from the Installer Menu prole with which it is congured unless the prole contains
the global Wi-Fi Zone 100. Any STB that does not nd its matching Wi-Fi Zone # in the FTG Conguration
le, but that does nd the global Wi-Fi Zone 100, will be congured with the global access point login data.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information on dening Wi-Fi
Zones in the FTG File Manager.
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Reference: Using the STB’s Zoning Features (Cont.)
Using the Wi-Fi Zoning Feature with Cloning Conguration
A location-specic Wi-Fi conguration / Clone (.tlx) le may be saved (exported) from a Master STB and
then be used to congure Target STBs. First, the wireless network (i.e., the access point login data) must
be congured in the Master STB’s IP Environment Menu (see “Conguring a Wi-Fi Network Connection”
on page 65). Then, a Wi-Fi Zone # must be set in the Master STB (see “Set the STB Zone # and/or Wi-Fi
Zone # in the STB” below). If desired, an STB Zone # may also be set in the Master STB.
For example, if the Wi-Fi Zone # is set to 4 and the STB Zone # is set to 5 before the Clone le export is
initiated, the Master STB’s Installer Menu prole will be saved with the Zone 5 assignment, and within that
Installer Menu prole, the access point login data for wireless networking (i.e., SSID, security type, and
security key) will be saved with a Wi-Fi Zone 4 assignment. In order to congure the Target STBs with the
proper Installer Menu prole and access point login data, you must set both the STB Zone # and the Wi-Fi
Zone # in the Target STBs accordingly before importing the Clone le. See “Set the STB Zone # and/or
Wi-Fi Zone # in the STB” below. Also, see “Cloning Procedures” on pages 50 to 56 for additional information
on the cloning processes. If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not obtain
access point login data from the Installer Menu prole with which it is congured unless the prole contains
the global Wi-Fi Zone 100. Any STB that does not nd its matching Wi-Fi Zone # in the Clone le, but that
does nd the global Wi-Fi Zone 100, will be congured with the global access point login data.
Set the STB Zone # and/or Wi-Fi Zone # in the STB
You can set the STB Zone # and/or the Wi-Fi Zone # in the EZ-Manager Wizard (see “EZ-Manager Wizard”
on pages 22 to 31) or, if the STB is in Pass-through Mode, via the STB’s setup menus as described below.
Note that the following procedure can only be performed while the STB is in Pass-through Mode. You will
also be able to specify a Label (North, South, East, West) and Room Number for this STB, if desired.
1. Turn ON the STB/display panel.
2. Press MENU on the Installer Remote, and use the arrow navigation keys to select/highlight the
General menu icon. Then, press OK.
3. In the General Menu, use the Up/Down arrow keys to select Room Info, and then press OK.
4. In the Room Info screen, complete the appropriate elds as described below. Use the Up/Down arrow
keys on the Installer Remote to navigate between each of the elds.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be congured with a particular
access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security
key) may be provided in a Clone/Conguration (.tlx) le.
To assign a Wi-Fi Zone, select/highlight the Wi-Fi Zone eld and press OK. Then, use the Left/Right
arrow keys to specify the desired Wi-Fi Zone # (1–99). Press OK when you are nished.
• STB Zone: Enables you to set a STB Zone # so that the STB can be congured with Installer Menu
and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or Setup
Menu settings may be provided in a Clone/Conguration (.tlx) le. If the STB is being congured for
FTG Mode, the STB Zone # setting also allows the STB to omit channels that have been restricted in
the FTG Channel Map (see “FTG Channel Map Zone Restrictions” on page 83).
To change the STB Zone, select/highlight the STB Zone eld and press OK. Then, use the Left/Right
arrow keys to specify the desired STB Zone # (0–8). Press OK when you are nished.
(Continued on next page)
86 206-4310
(Continued from previous page)
• Label: Allows you to select a North, South, East, or West text label for this STB. Select/highlight the
Label eld and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press
OK when you are nished.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which the STB
is located. To enter a room number, use the Up/Down arrow keys to select/highlight the Room Number
eld and press OK. You can then use the number keys on the Installer Remote to direct enter a room
number, or you can use the arrow keys to select the appropriate alphanumeric character(s) from
the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the
virtual keyboard, and then press OK on the Installer Remote.
Note: The STB name (default: STB’s serial number) will be changed to the room number specied
here. See “Media Share Setup” on pages 69 to 70 for further information on the STB name.
Picture
Sound
Channels
General
Safety
Accessibility
GENERAL
Language
Room Info
Time & Date
Timers
Standby Light
On
Set ID
1
SIMPLINK (HDMI-CEC)
USB Eject
Home/Store Mode
^
^
Picture
Sound
Channels
General
Safety
Accessibility
ROOM INFO
General /
Wi-Fi Zone
0
STB Zone
0
Label
-----
Room Number
^
^
^
5. When you have completed the elds as necessary, press to return to and/or exit the STB menus, or
press MENU to return to program viewing.
Reference: Using the STB’s Zoning Features (Cont.)
87
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Reference: Using Media Share Features
When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see
“Media Share Setup” on pages 69 to 70, as necessary), guests have the ability to use one or more of
the following Media Share features:
• Smart Share: Allows guests to use the STB/display panel to access and view media les (photos, videos,
music, etc.) shared either by wired DLNA Certied devices (the devices must be connected to the same
LAN as the STB) or by wireless LG devices using LG’s Smart Share application with Wi-Fi Direct.
• Screen Share: Allows guests to select a Miracast or WiDi capable device, whose screen can be displayed
on the display panel screen.
• Bluetooth Sound Sync: Allows guests to listen to audio from a Bluetooth-enabled mobile device through
the display panel’s speakers.
• DIAL: Allows guests to play selected application media on the STB/display panel from a device with
DIAL capability. The device may be used to cast any application for which an STB-compatible application
has been created/selected for inclusion in the Pre-loaded Apps Menu (see “Pre-loaded Applications” on
page 71).
• SoftAP: Allows guests to use the STB as a 2.4 GHz wireless access point for up to ve devices.
This section provides an overview of the Smart Share, Screen Share, Bluetooth Sound Sync, DIAL, and
SoftAP functionality.
Note: Typically, only one Media Share feature may be used at a time. If one feature is
currently in use, you may have to exit or turn it OFF in order to use/turn ON another. In some
cases, you will be prompted to conrm your action. Follow the display prompts as necessary.
Smart Share
Refer to the subsections below for information on using the Smart Share features.
Smart Share with DLNA Certified Devices
The following steps describe how to access and use the Smart Share feature with wired DLNA Certied
devices on the same LAN as the STB.
1. Turn ON the STB/display panel, and then use one of the following methods to access media les/folders,
depending on the current conguration of the STB:
• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/
Right arrow keys to select Music or Photo & Video from the STB’s Smart Launcher.
• If the Pro:Centric application is loaded, press MENU on the Installer Remote to display the Function
Menu, use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK.
In the General Menu, use the Up/Down arrow keys to select Music or Photo & Video.
Note: Depending on the remote control being used (in any mode), you may also access the Smart
Launcher via the SMART button.
2. In the next screen (Music or Photo & Video, depending on your selection in the previous step), select
the desired Smart Share device, and then select the desired le(s) to view.
88 206-4310
Reference: Using Media Share Features (Cont.)
Smart Share with Wi-Fi Direct
The following steps describe how to access and use Wi-Fi Direct (i.e., to connect to a wireless LG device).
Remember that you must also turn ON Wi-Fi Direct and launch the Smart Share application on the LG
device.
Note: Screen Share MUST be enabled in the Media Share Menu in addition to Smart Share in order for
guests to use Wi-Fi Direct (see “Media Share Setup” on pages 69 to 70).
1. Turn ON the STB/display panel, and press MENU on the Installer Remote to display the STB menus
(either the setup menus or the Function Menu depending on whether the STB is or is not in Pass-through
Mode).
2. Use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK.
3. In the General Menu, use the Up/Down arrow keys to select Wi-Fi Direct, and then press OK.
Picture
Sound
Channels
General
Safety
Accessibility
GENERAL
Language
Room Info
Time & Date
Timers
Wi-Fi Direct
Standby Light
On
Set ID
1
SIMPLINK (HDMI-CEC)
USB Eject
Home/Store Mode
^
^
Note: The example at left
shows the General Menu when
the STB is in Pass-through
Mode. The Wi-Fi Direct screen
is the same whether the STB is
or is not in Pass-through Mode.
Picture
Sound
Channels
General
Safety
Accessibility
WI
-
FI DIRECT
General /
[TV]LG Smart TV
REFRESH LIST
Note: If Wi-Fi Direct is currently grayed out, you may need to exit/turn OFF another Media Share
feature in order to use Wi-Fi Direct. For example, make sure that SoftAP is turned OFF. See also note
on previous page regarding simultaneous use of Media Share features.
4. When you access the Wi-Fi Direct screen, the STB will automatically initiate a search for all available
Wi-Fi Direct enabled wireless devices, including mobile devices, laptops, etc. Devices found will be listed
in the lower half of the screen.
Note: If the search does not initially locate any devices, you can select REFRESH LIST and press OK
to rescan.
5. Use the Up/Down arrow keys to select/highlight the device with which you wish to share, and then
press OK.
The share request will be sent to the targeted device. The user of that device may choose to allow or not
allow the share connection. Similarly, other devices may request share connections with this STB (pop-up
share requests typically appear in the bottom right of the display panel screen).
(Continued on next page)
89
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Reference: Using Media Share Features (Cont.)
(Continued from previous page)
6. Use one of the following methods to access media les/folders, depending on the current conguration
of the STB:
• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/
Right arrow keys to select Music or Photo & Video from the STB’s Smart Launcher.
• If the Pro:Centric application is loaded, use the Up/Down arrow keys to select Music or Photo &
Video from the General Menu.
Note: Depending on the remote control being used (in any mode), you may also access the Smart
Launcher via the SMART button.
7. In the next screen (Music or Photo & Video, depending on your selection in the previous step), select
the desired Smart Share device, and then select the desired le(s) to view.
Screen Share (Miracast / WiDi)
The following steps describe how to access and use the Miracast / WiDi features.
1. Turn ON the STB/display panel, and then use one of the following methods to access the Screen Share
application, depending on the current conguration of the STB:
• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/
Right arrow keys to select Screen Share from the STB’s Smart Launcher.
• If the Pro:Centric application is loaded, press MENU on the Installer Remote to display the Function
Menu, use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK. In
the General Menu, use the Up/Down arrow keys to select Screen Share.
Note: Depending on the remote control being used (in any mode), you may also access the Smart
Launcher via the SMART button.
Note: If Screen Share is currently not available in the Smart Launcher or in the General Menu (the
latter applicable to FTG Mode only), you may need to turn OFF another Media Share feature in order
to use Screen Share. For example, access the General Menu and make sure that SoftAP is turned OFF.
See also note on page 87 regarding simultaneous use of Media Share features.
2. Follow the on-screen instructions to initiate the Miracast / WiDi connection from your Miracast / WiDi
device. Note that you may be prompted to enter a PIN number that appears on the display panel screen
into your Miracast / WiDi connection window to complete the connection.
Once the connection is established, the STB display may be used as a second screen for the Miracast /
WiDi device.
Bluetooth Sound Sync
The following steps describe how to access and use the Bluetooth Sound Sync feature.
Note: Bluetooth Sound Sync is only accessible from the STB’s Smart Launcher. If the Pro:Centric
application is loaded, you will need a remote with a SMART button in order to display the Smart Launcher.
1. Turn ON the STB/display panel, and then use one of the following methods to display the STB’s Smart
Launcher, depending on the current conguration of the STB:
(Continued on next page)
90 206-4310
Reference: Using Media Share Features (Cont.)
(Continued from previous page)
• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote.
• If the Pro:Centric application is loaded, press SMART on the Installer Remote (see note above
regarding remote with SMART button).
2. Use the Left/Right arrow keys on the Installer Remote to select Bluetooth Sound Sync, and then
press OK.
3. Follow the on-screen instructions to initiate and conrm pairing between your device and the STB.
Once Bluetooth pairing is successful, audio from the device may be heard through the display panel’s
speakers. (Make sure the STB volume is at the appropriate level.)
DIAL
The following steps describe how to access and use DIAL. Remember that the device used MUST be
connected to the same network as the STB.
Note: DIAL may only be used with device applications for which a STB-compatible application (for
example, YouTube) has been created/selected for inclusion in the Pre-loaded Apps Menu (see “Pre-loaded
Applications” on page 71).
Note: The applications that may be used in conjunction with DIAL are only accessible from the STB’s
Smart Launcher. If the Pro:Centric application is loaded, you will need a remote with a SMART button in
order to display the Smart Launcher.
1. Turn ON the STB/display panel, and then use one of the following methods to display the STB’s Smart
Launcher, depending on the current conguration of the STB:
• If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote.
• If the Pro:Centric application is loaded, press SMART on the Installer Remote (see note above
regarding remote with SMART button).
2. Use the Left/Right arrow keys on the Installer Remote to select the desired application, and then press
OK.
3. On your device, launch the same application, and use the appropriate options (typically available
via Settings) to initiate a connection/pairing with the STB. You may also need to access the Settings
options from the application on the STB to complete the pairing operation. Follow the on-screen
instructions.
Once the connection/pairing is successful, you will be able to view media from the application on the STB/
display panel.
SoftAP
The following steps describe how to access and use the SoftAP feature.
Note: This procedure describes how to access SoftAP from the STB’s General Menu. It is also possible
to access SoftAP using the Wi-Fi Service option available from the STB’s Smart Launcher (via the PORTAL
button on the remote control if the Pro:Centric application is not loaded or, depending on the remote control
being used [in any mode], via the SMART button).
(Continued on next page)
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(Continued from previous page)
1. Turn ON the STB/display panel, and press MENU on the Installer Remote to display the STB
menus (either the setup menus or the Function Menu depending on whether the STB is or is not in
Pass-through Mode).
2. Use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK.
3. In the General Menu, use the Up/Down arrow keys to select SoftAP, and then press OK.
Picture
Sound
Channels
General
Safety
Accessibility
GENERAL
Language
Room Info
Time & Date
Timers
SoftAP
Set ID
1
SIMPLINK (HDMI-CEC)
USB Eject
^
Note: The example at left
shows the General Menu when
the STB is in Pass-through
Mode. The SoftAP screen is the
same whether the STB is or is
not in Pass-through Mode.
Picture
Sound
Channels
General
Safety
Accessibility
SOFTAP
General /
ON
SoftAP enables the STB to act as a wireless access point to
provide Internet access for up to five Wi-Fi devices.
Note: A wired network connection MUST be established
and the STB/display panel must be turned ON.
SoftAP Access Information
SSID
410KKTF1J505
Security Key
LGxxxxxx
Number of Connected Devices
0
Note: If SoftAP is currently grayed out, make sure a wired LAN connection has been established.
4. When you initially access the SoftAP screen, the OFF/ON toggle button at the top right of the screen
is selected/highlighted by default. If SoftAP is currently OFF, press OK on the Installer Remote to turn
SoftAP ON. When SoftAP is ON, the SoftAP access information, including the SSID and security key, is
displayed in the lower half of the screen.
5. Make sure Wi-Fi is turned ON on your device, and then look for the STB’s SSID in the list of available
Wi-Fi networks. Initiate the connection, and enter the security key as requested.
Once a device is connected successfully to the STB’s network, you can use it to access the Internet. Up
to ve devices may be connected at a time; the Number of Connected Devices eld in the SoftAP screen
shows the number of devices currently connected to the STB Wi-Fi access point.
Note: A wired network connection MUST be established in order for guests to use SoftAP/Wi-Fi Service.
Also, the SoftAP/Wi-Fi Service feature may only be used while the STB/display panel is turned ON.
Note: If the Wi-Fi frequency is not automatically detected, set the frequency in the device(s) to 2.4 GHz.
Reference: Using Media Share Features (Cont.)
92 206-4310
IN 2
IN 1
OUT
ANTENNA/
CABLE IN
LAN
EXTERNAL
MPI CONTROL
MPI/MTI
TELEVISON
CONTROL
POWER
RS-232C
TELEVISON
CONTROL
EXTERNAL
IR IN SERVICE
AV IN
AUDIO
LINE OUT
OPTICAL
DIGITAL
AUDIO OUT
USB IN 2
USB IN 1
Reference: STB-5500 Jack Panels
AV (AUDIO/VIDEO) IN
(3.5 mm jack) Connect composite audio/
video output from external device. Use A/V
adapter cable provided.
ANTENNA/CABLE IN
Connect to Antenna/CATV.
SERVICE
Restricted to service updates.
OPTICAL DIGITAL AUDIO OUT
Use for amps and home theater systems. Note:
When the STB is OFF, this port is not enabled.
LAN
Use for video IP and/or network
connections.
POWER (DC IN)
Use 19V 2.1A AC/DC
power adapter (provided).
AUDIO LINE OUT
(3.5 mm jack) Connect audio equipment to
use fixed line level audio output. See also
Reference section, “External Audio Line Out
Specifications.”
HDMI OUT
Use HDMI cable (provided) to
connect to display panel HDMI input.
IR IN
(3.5 mm jack) Connection for external IR
receiver (optional). Use when IR pass-through
is not supported by the display panel. See
also Reference section, “External IR Receiver
Specications.”
RS-232C TELEVISION CONTROL
*
(3.5 mm jack)
Use TLM cable provided to
connect to
LG Public Display/Commercial
Monitor
display panel’s RS-232 connector.
* Only one Television/Display Control connection should be used depending on the type of display panel
to be controlled. Refer to “STB-5500 Cabling Connections” on pages 7 to 11, and/or see Reference
section, “Display Panel Specifications,” for information on determining the appropriate connection.
EXTERNAL MPI CONTROL
When the STB is in Pass-through Mode, the MPI
function enables an external MPI control device
(i.e., VOD/PPV STB, etc.) to control the STB.
HDMI IN
1 & 2
Connections for HDMI output
from external devices.
USB 1 & 2
Insert USB memory device for
software updates, cloning purposes, FTG
Mode via CPU configuration, picture/
music entertainment, etc., as applicable.
MPI/MTI TELEVISION CONTROL
*
(RJ-12 port) Use MPI/MTI cable provided to connect
to LG Hospitality display panel’s MPI port or
commercial non-LG display panel’s MTI (DATA) port.
STB-5500 LED
STB-5500 Front Panel
STB-5500 Rear Panel
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IR IN
1+3.5 v (VCC)
2IR SIGNAL (VOUT)
3 GND
31
2
Reference: External IR Receiver Specications
The IR IN 3.5 mm stereo jack on the rear panel of the STB-5500 provides an input for an optional external
IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5
volts. Refer to the following diagram for pinout details.
Caution: Do NOT insert a mono plug, as this may damage the STB.
94 206-4310
Reference: External Audio Line Out Specications
AUDIO
LINE OUT
31
2
1LEFT (Tip)
2RIGHT (Ring)
3GROUND (Sleeve)
The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-5500 provides stereo analog audio
output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be set to either 9 or 10
to make analog audio output available. See Installer Menu item 097 AUDIO OUTPUT description on page
44 for additional information. Also, refer to the following diagram for pinout details.
Caution: Do NOT insert a mono plug, as this may damage the STB.
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Reference: Installer Remote Control Typical Key Functions
An LG Installer Remote is required to set up and operate the STB/display panel. The LG Installer Remote
illustrated below shows typical remote control functions and is provided for reference only.
CHVOL
1 2 3
4 5 6
7 8
0
9
P
A
G
E
SMART
CHAR/NUM
FLASHBK
EXIT
OK
ENTER
GUIDE
PORTAL
TV DVD
INPUT
TIMER
CC
VD/
MUTE
INFO
PIP PIPCH+ PIPCH
-
SWAP
PIP
INPUT
MENU
SETTINGS
abc def
ghi jkl mno
pqrs tuv wxyz
.,;@
DELETE
(POWER)
Turns the STB/display ON or OFF
Numbers (0 - 9) & DASH
Use to enter a channel or program number.
Dash is used for sub-channel numbers such
as 2-1, 2-2, etc.
FLASHBK (FLASHBACK)
Returns to the previously tuned channel or
input.
VOLUME UP/DOWN
Increases/decreases sound level.
CC
Activates subtitles.
VD/
Enables VD function. Also enables SAP
feature (Analog Mode: Selects MTS sound
[Mono, Stereo, or SAP]. DTV Mode: Changes
audio program language, if additional
languages are available). *
MUTE
Switches sound ON or OFF.
CHANNEL/PAGE UP/DOWN
Changes channels based on channels in
the channel lineup. Moves to previous or
next screen in Pro:Centric channel guide.
DVD/USB buttons
Use to control DVD player or view USB
memory device content.
, PIP, PIP CH +/-, PIP INPUT,
SWAP, and are N/A for this STB model.
Color buttons access special functions
in some menus.
SMART
Displays the STB’s Smart Launcher.
TV/DVD
Select the remote’s operating mode:
TV or DVD.
INPUT
Displays available Aux inputs.
TIMER
Sets the amount of time before the STB
automatically turns itself OFF.
SAP notes:
• If SAP is selected and no SAP is provided,
sound may not be heard on channel.
• Each channel may have its own SAP setting.
• Each time digital channels are tuned, the STB
attempts to locate the default audio program
language. If the default audio program language
is not available, the STB will use the rst available
audio program.
*
Arrows (Up/Down/Left/Right) & OK
Use to navigate on-screen menus, direct tune
channels, and adjust STB settings.
MENU SETTINGS
Displays and removes the STB setup menus (or,
if applicable, the Function Menu).
PORTAL
Displays and removes the Pro:Centric interactive
menu.
INFO
Displays channel information.
GUIDE
Displays and removes the Pro:Centric channel
guide/EPG.
(RETURN)
Returns one level to the previous menu/
display.
EXIT
Clears all on-screen displays and returns to
program viewing.
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Reference: STB Installer Remote
If you are using an LG display panel, the LG remote provided with the
display panel should be sufficient. However, if you are using a commercial
non-LG display panel or if you intend to use multiple STBs/displays in a
single room installation environment, an LG Installer Remote dedicated
to STB control (see example at right) is available for purchase.
The STB Installer Remote illustrated on the right shows typical remote
control functions and is provided for reference only.
For additional information and/or to purchase an STB Installer Remote,
please contact your LG service representative.
Installer Remote Functionality
The STB Installer Remote provides the same standard configuration
functionality as a typical LG Installer Remote, along with multi-code
capability. See also “Installer Remote Control Typical Key Functions”
information on the previous page.
Set the STB Installer Remote IR Code Scheme
(Multi-code Feature)
This section describes how to set the STB Installer Remote to send
unique IR codes based on “bed number” in a multi-STB/display single
room installation. The remote may be set from Bed 1 to Bed 9.
Note: The STB will always respond to the standard LG Installer Remote
IR code scheme, i.e., you can always use an LG TV Installer Remote with
the STB, regardless of its multi-code IR setting.
The following procedure describes how to set the bed number in the STB
Installer Menu and in the STB Installer Remote.
1. Installer Menu item 020 FEATURE LEVEL determines the additional IR
code scheme to which the STB will respond. Access the STB Installer
Menu, and set item 020 to the desired value (16 – 24).
The STB Installer Remote must now be set to match the FEATURE
LEVEL setting. That is, if item 020 is set to 17 for Bed 2, the STB
Installer Remote must also be set to multi-code Bed 2.
Note: By default, the STB Installer Remote IR code scheme is the
same as the standard LG TV Installer Remote IR code scheme.
2. On the STB Installer Remote, press and hold OK along with the
desired (bed) number key (1 – 9).
The TV LED at the top left of the remote will light for three seconds
and then turn OFF.
3. Once the TV LED turns OFF, release both keys on the remote.
4. Verify that the STB Installer Remote now controls the STB/display,
based on your settings.
Note: If necessary, you can restore the STB Installer Remote IR code
scheme to the standard LG Installer Remote IR code scheme by pressing
and holding OK on the remote along with the “0” key.
VOL
CH
TIMER
TV INPUT
SAP
MENU
DVD
CC
MUTE
FLASHBK
VD/
EXIT
GUIDE
INFO
OK
PORTAL
97
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Troubleshooting
General Troubleshooting (Some Quick and Easy Tips for Resolving Problems)
Installation
Symptom Possible Cause(s) Possible Solution(s)
Cannot direct enter
channel number.
(STB in Pass-through Mode) Installer
Menu item 028 CH. OVERIDE is set to
0, i.e., disabled (recommended setting).
If Installer Menu item 028 CH. OVERIDE is set to 0, only channels
that are active in the STB’s channel lineup can be selected. Set item
028 to 1 to allow access for direct keypad entry to all channels.
(STB not in Pass-through Mode) The
channel entered is not included in the
applicable Channel Map.
Channel access is restricted to channels included in the applicable
Channel Map, e.g., the FTG Channel Map if the STB is in FTG Mode
or the Pro:Centric Direct Channel Map if the STB is in Application
Tuning Mode with Pro:Centric Direct. If necessary, make changes to
the Channel Map using the appropriate application/content edtior.
Power
Symptom Possible Cause(s) Possible Solution(s)
No power. See STB Quick Check flow chart on following page.
Picture Reception and Sound
Symptom Possible Cause(s) Possible Solution(s)
No picture.
* See also STB Quick
Check flow chart on
following page.
** See “STB Cabling
Connections” on pages
7 to 11.
Display panel is turned OFF. * • Check the Television/Display Control cabling. **
• Check that the display panel is connected to its AC power source.
Display panel is not receiving signal
from STB or is not displaying STB
content. *
• Check the HDMI cabling. ** If you are not using HDMI 1 on
the display panel, make sure Installer Menu item 100 VIDEO
INTERFAC is set correctly.
• (TLM or MTI connection only) Check that Installer Menu item 110
PANEL DELAY is set appropriately.
Antenna/cable not connected. Connect antenna/cable signal to STB.
Encrypted program. Try another channel.
Wrong tuning band. Adjust Installer Menu settings.
Normal picture,
poor or no sound.
Audio muted. Press MUTE or use Volume Up key to increase sound level.
Broadcast problem. Try a different channel.
Erratic Operation
Symptom Possible Cause(s) Possible Solution(s)
Installer Menu setup. Wrong Installer Menu settings. Adjust Installer Menu settings as required.
Installer Remote (not supplied with STB)
Symptom Possible Cause(s) Possible Solution(s)
Remote doesn’t work. Television/Display Control not connected
properly.
Use appropriate Television/Display Control cable (provided) to connect
the STB to the display panel. See “STB Cabling Connections.”
Remote not in TV Mode. Use MODE key to select “TV”; puts remote into TV Mode.
Not aimed at IR receiver. Point remote at IR receiver on display panel.
Remote too far from IR receiver or
IR path is obstructed.
Move remote closer to IR receiver on display panel, darken room,
and/or remove obstructions.
MPI not connected. If applicable, connect MPI cable to MPI device.
Weak batteries. Replace batteries.
Wrong battery polarity. Check that “+” and “-” match in battery compartment.
Too much light in room. Dim room light.
Wrong Installer Remote. Requires compatible LG Installer Remote (see examples in this
document). Contact your LG representative.
98 206-4310
Troubleshooting (Cont.)
STB Quick Check
STB
Quick Check
Yes
No
Yes
Press POWER on
LG Installer Remote.
Yes
Both STB
and display panel
conected to
AC power?
No
Yes
Check the Television/
Display Control connection
between the STB and
the display panel.
STB LED
blinking? *
STB LED
steady red?
No Bad
STB
Plug STB AC/DC power
adapter into AC outlet.
Connect display panel to
its AC power source.
STB LED
blinks off twice
every five
seconds?
No
Yes
End
Bad
STB
STB video
visible on
display panel?
No
Check the HDMI connection between the
STB and the display panel. If the cable is
not connected to HDMI 1 on the display
(default configuration for STB audio/video
output), either restore the connection to
HDMI 1 or make sure Installer Menu item
100 VIDEO INTERFAC is set in accordance
with the HDMI port being used.
Problem
solved?
No
Yes
Repeat the STB Cabling
Connections procedure.
If there is still a problem, please
contact your LG representative.
* In its default standby mode, while the STB is turning ON and sending the turn ON command to the display panel,
the STB LED blinks at a constant rate. (If the Instant On feature set with Installer Menu item 002 AC ON is enabled
on the STB, you will not see this initial LED sequence.) Once both the STB and the display panel are ON, the STB
LED remains lit but blinks off twice in rapid succession every ve seconds.
This flowchart assumes that you have installed the STB/display panel in accordance with the STB
Cabling Connections procedure on pages 7 to 11 and a subsequent functionality and/or communication
failure has occurred.
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Troubleshooting (Cont.)
Commercial Mode Check
Yes
No
Press POWER on
LG Installer Remote.
STB is not in Commercial
Mode. Call Technical
Support for assistance.
STB is in
Commercial Mode.
No
On-screen
menu display
no longer
toggles?
Yes
Press MENU repeatedly
as if to access the
STB Installer Menu.
Leave STB/display ON,
and press MENU on the
Installer Remote.
No
STB is in
Commercial Mode.
Yes
See STB Quick
Check flow chart.
Function
Menu
on display?
STB/display
turned ON?
Use this flowchart to determine whether the STB is currently in Commercial Mode.
100 206-4310
Glossary of Terms
Application Tuning Mode
LG commercial TV mode that enables the
TV’s Channel Map to reside in a Pro:Centric
application.
Channel Lineup
Channels set in the STB memory, via Auto
Tuning/manual editing.
Channel Map
Typically refers to a logical channel mapping
of physical channels (for example, an FTG
Channel Map). This allows digital channels,
like analog channels, to be tuned without re-
quiring the dash key. Also, channels (analog
or digital) can be arranged in any order that
seems logical for customer tuning/viewing.
Cloning
The process of capturing a Master STB
Setup and transferring it to a Target STB
using a USB memory device.
Commercial Mode
A mode of operation that provides a broad
range of commercial STB features based on
control (settings) provided by the PTC and/
or an MPI control device.
CPU
The STB’s Central Processing Unit.
Responsible for the presentation of video
and audio from content received via the
STB’s tuner or Aux inputs.
E-Z Installation
Enables STB conguration and software/
rmware le downloads to selected STB
models from a Pro:Centric server. Managed
and administered via the appropriate
Pro:Centric Admin Client.
EZ-Manager Wizard
Lodging model STB conguration wizard
that provides conguration options for
Pro:Centric operation as well as an option
for using a USB memory device to congure
an STB.
FTG Mode
LG commercial STB mode that enables
decryption of Pro:Idiom encrypted channels
and logical channel mapping. STBs may
be congured locally using LG’s proprietary
PC software or remotely using an applicable
head end device.
Function Menu
Available via Installer Remote “MENU” key.
Indicates the STB is not in Pass-through
Mode. Restricts menu options to a subset
of the STB setup menus, allowing users
to retain functional control, while disabling
setup options.
Installer Menu
Denes commercial STB functionality based
on the parameters set.
LG Free-To-Guest (FTG)
Refers to a particular commercial mode of
operation within an LG STB. See also FTG
Mode.
Logical Channel Number
A number assigned to either a physical or
virtual channel number in a Logical Channel
Map.
Major Channel Number
Typically, the RF channel number assigned
to a digital video stream.
Master STB
An STB whose Channel Map and Installer
Menu and STB setup menu settings have
been congured as a Master STB Setup for
cloning purposes.
Minor Channel Number
A sub-channel or program number assigned
to the content embedded in the digital video
stream.
MPI
Multiple Protocol Interface. An EXT MPI
CONTROL port or, for some STB models,
an MPI card slot provides external control
options for solution providers.
MTI
Multiple Television Interface. SONIFI
Solutions, Inc. proprietary protocol used
for STB conguration/control via an MTI
(typically labeled “DATA”) port.
Pass-through Mode
The STB’s factory default mode of operation.
STBs can be congured for stand-alone use
or as Master STBs for cloning purposes,
and/or STBs may be controlled externally in
this mode.
Physical Channel Number
The major channel number assigned to
represent a specic 6 MHz RF band as
specied by either the broadcast or CATV
channel plan. See CEA (formerly EIA) or
NCTA specications for further information.
Pro:Centric Application
LG content delivery and communication
interface, powered by Pro:Centric server,
that provides interactive entertainment,
weather, amenities, etc. information for
end users. Two application options are
available: Pro:Centric Java application or
Pro:Centric Direct HTML application.
Pro:Centric Admin Client
Web editor/content wizard provided for
service provider and customer conguration
of Pro:Centric application and management
elements. The proper Admin Client must be
used in accordance with licensed (Java or
HTML) application.
Pro:Idiom
Zenith proprietary security software that
unlocks access to premium content to help
assure rapid, broad deployment of HDTV
and other high-value digital content.
PTC
Protocol Translation Controller. The
commercial controller (microprocessor) of
the commercial STB.
Target STB
An STB to which a Master STB Setup will
be transferred.
STB Setup Menus
Available via Installer Remote “MENU” key
in Pass-through Mode only. Menus provide
access to setup and functional features of
the STB.
USB Memory Device
A USB ash drive or USB storage device,
etc. that can be used for STB conguration
purposes (typically cloning or FTG Mode
via CPU conguration) or for updating STB
software.
Virtual Channel Number
An alias (virtual) channel number provided
in the data stream, by the broadcaster, of a
digital broadcast channel to be displayed
by consumer STBs in place of the physical
channel number. The major number is the
same as the original analog channel number
and the minor number is the nth program
available in that digital video stream.
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Document Revision History / Open Source Software Notice
Document Revision History
Date Description
February 2017 Revision A: New document
May 2017 Revision B: Installer Menu updates
August 2017 Revision C: STB setup and Pro:Centric Direct updates
Product documentation is available online at: www.lg.com/us/business.
Open Source Software Notice
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please
visit http://opensource.lge.com. In addition to the source code, all referenced license terms, warranty disclaimers and copyright
notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@
lge.com. This offer is valid for three (3) years from the date on which you purchased the product.
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Revision C
© Copyright 2017 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call:
1-888-865-3026
www.lg.com/us/business
Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and
the “LG” logo are registered trademarks of LG Electronics Inc. DLNA Certied is a registered
trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in
the U.S. and/or other countries. Wi-Fi Direct and Miracast are registered trademarks of Wi-Fi
Alliance. All other trademarks or registered trademarks are the property of their respective owners.