LG UD501KOJ5 User Manual
Displayed below is the user manual for UD501KOJ5 by LG which is a product in the Dehumidifiers category. This manual has pages.
Related Manuals
MFL63261233
Rev.02_061620
UD501KOJ5
www.lg.com
Copyright © 2019 - 2020 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating the appliance and retain it
for future reference.
OWNER’S MANUAL
DEHUMIDIFIER
ENGLISH ESPAÑOL FRANÇAIS
2TABLE OF CONTENTS
ENGLISH
TABLE OF CONTENTS
3SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3 IMPORTANT SAFETY INSTRUCTIONS
6PRODUCT OVERVIEW
6 Front
6 Back
6 Components
7BEFORE USE
8OPERATION
8 Control Panel and Display
9 Dehumidifying
9 Setting the Timer
9 Timer function
10 Safety Standby Light
10 Bucket Full Light
10 Checking the Filter
10 Auto Defrost Light
10 Continuous Drainage Setup
11 Emptying the Water Bucket
12 Using the Pump
14 MAINTENANCE
14 Cleaning the Exterior
14 Cleaning the Water Bucket
15 Cleaning the Air Filter
16 Cleaning the Pump Filter
16 Storing the Product
17 SMART FUNCTIONS
17 Using LG ThinQ Application
17 Before Using LG ThinQ
18 Installing LG ThinQ
18 Registering the Product Via Wi-Fi
18 Wi-Fi Function
18 Wireless LAN Module Specifications
20 Open Source Software Notice Information
20 Using Smart Diagnosis™
20 Smart Diagnosis™ Through the Customer Information Center
21 TROUBLESHOOTING
SAFETY INSTRUCTIONS 3
ENGLISH
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on the appliance. Always
read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety
messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
Failure to follow the instructions could result in death or serious injury.
CAUTION
Failure to follow the instructions could result in personal injury or property damage.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock, scalding, or injury to persons when
using this appliance, follow basic precautions, including the following:
INSTALLATION
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves
and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a damaged cord or plug.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power
cord.
• Keep packing materials out of the reach of children. Packaging materials can be dangerous for
children. There is a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked.
Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can
become airtight chambers.
• Store and install the appliance where it will not be exposed to temperatures below freezing or
exposed to outdoor weather conditions.
• Do not damage, alter, excessively bend, twist, pull, pinch or heat the power cord.
• Call an authorized service technician to repair or immediately replace all power cords that have
become damaged. Do not use a cord that shows cracks or abrasion damage along its length or
at either end.
• Do not use multiple-outlet adaptors with this dehumidifier.
!
!
!
!
4SAFETY INSTRUCTIONS
ENGLISH
• Do not use the product if the outlet is damaged or loose.
• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance.
Open a window or door to ventilate the area immediately.
• Do not disassemble, repair or modify the product.
• Do not store or use flammable gases or materials near the dehumidifier.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not play with the appliance.
OPERATION
• Read all instructions before using the appliance and save these instructions.
• Do not tamper with controls.
• If the product has been submerged, contact an LG Electronics customer information center for
instructions before resuming use.
• Push the power plug all the way into the wall outlet so that it is not loose.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the product makes a strange noise or emits a smell or smoke, pull the power plug out and
contact an LG Electronics customer information center.
• Avoid placing the dehumidifier or other heavy objects on top of the power cord.
• Do not use water to clean the dehumidifier.
• Keep the air inlet and outlet free from obstructions.
• Do not cover the power cord with a rug or carpeting.
Placing heavy objects on top of the cord could damage it.
• Do not place combustion appliances directly in the path of the dehumidifier’s airway.
Doing so could result in incomplete combustion or deformation by heat.
• Keep the product away from open flames.
• Do not use the product in places where it could be splashed by water.
• Do not insert fingers, sticks etc. into the air inlet or outlet.
The fan is running at high speeds and could cause personal injuries.
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed
by qualified service personnel unless specifically recommended in this owner’s manual. Use
only authorized factory parts.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
SAFETY INSTRUCTIONS 5
ENGLISH
CAUTION
To reduce the risk of injury to persons, malfunction, or damage to the product or property when
using the appliance, follow basic safety precautions, including the following:
INSTALLATION
• Use this appliance only for its intended purpose.
This product is not designed for preserving precision instruments, tableware or art works.
• Use the appliance only in a well-ventilated area.
Keep the area well ventilated, especially if also using a combustion appliance. Inadequate
ventilation reduces the oxygen level in the air.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull
straight out from the outlet.
• Do not use the product in places where chemicals are used.
Chemicals and solvents dissolved in the air in places such as hospitals, factories, laboratories
and hair salons could cause product deformation and leaking, resulting in property damage.
• Turn off the dehumidifier and pull out the power plug before cleaning.
Wait for the fan to stop moving.
• Do not operate the dehumidifier without a filter.
Using the product without a filter could result in a reduced product lifespan, electric shock or
injury.
OPERATION
• Do not use the product for preserving animals/plants, precision instruments, art works etc.
• Do not place vases or water jars on the dehumidifier.
• Turn off the dehumidifier and empty the water bucket before moving the dehumidifier.
• Pull out the power plug if you will not be using the product for an extended period.
• Do not use the product in a very small space such as a closet.
Poor ventilation could result in overheating or fire.
• Do not use wax, thinner or a strong detergent when cleaning. Wipe the product using a soft
cloth.
Using inappropriate cleaning products could cause the product to become discolored or develop
surface flaws.
• Do not use the product in direct sunlight or rain.
• Do not touch the product with wet hands.
• Position the product on a firm, stable surface.
• Remove cable ties and extend power cord before use.
• Do not spray foreign substances or water on the product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
!
6PRODUCT OVERVIEW
ENGLISH
Components
Power cord and plug may differ depending on the country where the product is purchased.
Long pump hose
16 1/4 ft. (5 m) Short pump hose Drainage adapter
※Screw provided Owner’s manual
Hose cover
Air filter
Air Inlet
Draws in air from room
and absorbs moisture
Power plug
Casters
Air outlet
Display
Cover
Water bucket
Stores dehumidified water
Owner’s
manual
Back
PRODUCT OVERVIEW
Front
BEFORE USE 7
ENGLISH
BEFORE USE
Indoor temperature and relative humidity affect dehumidification.
- Dehumidification is decreased if the temperature or relative humidity is low.
- The product does not operate unless the desired humidity level is lower than the current
humidity level.
This product operates at temperatures from 41 °F - 90 °F (5 °C - 32 °C).
- At temperatures of 32 °F (0 °C) or less, water freezes inside the product.
- At temperatures over 90 °F (32 °C), the internal temperature of the product trips a protective
device which deactivates the product to avoid product damage.
When the dehumidifier is operating, the indoor temperature will rise.
- The dehumidifier does not have a cooling/heating function.
- Heat is generated during operation, so the room temperature may be increased by about 5 °F
(3 °C) depending on the usage conditions (indoor temperature, size of the room).
The compressor has a 3-minute delay before restarting.
- If the product is stopped and immediately restarted, to protect the compressor there is a 3-
minute delay until the compressor restarts.
The product cannot be operated continuously for more than 23 hours.
After 23 hours of continuous operation, the compressor automatically shuts off for one hour to
prevent product damage. The compressor will restart after one hour. This Safety Standby function
is normal.
Install the product at least 11 13/ 16" (30 cm) from walls or other obstacles.
The product needs clearance for air intake and exhaust purposes.
There may be water in the drain water bucket before first use.
Water may remain in the drain water bucket from the product's outgoing inspection to check
operation. This is normal.
8OPERATION
ENGLISH
OPERATION
Control Panel and Display
1Safety Standby light (red) After 23 hours of continuous operation, the red lamp lights
up for 1 hour.
2Power button Starts and stops the product.
3Fan Speed control button
Adjusts the fan speed and air volume.
Wi-Fi - To turn the Wi-Fi function on, press and hold the
button for 3 seconds.
※To turn the Wi-Fi function off, press and hold the Power
button and the Fan Speed control button at the same
time for 3 seconds.
4Fan Speed indicator lights Light up to indicate fan speed (High/Low).
5Humidity display Displays the current humidity (25-90 %) and the humidity
setting (30-80 %).
6Humidity control button Adjusts the humidity setting. Desired humidity levels can
be set in 5-percent increments from 30-80 %.
7Timer button
Sets a time for the product to automatically turn off.
Press the button repeatedly to increase the time until
shutoff in 1-hour increments up to 12 hours.
Filter Reset - After cleaning the filter, press for 3 seconds
to reset operating time.
8Pump button
Press and hold until the Pump Standby LED lights up to
turn the pump on in standby mode. Press again to turn the
pump off. When the water bucket is full, if the pump is in
standby mode it will automatically turn on and remove the
collected water using the included pump hose.
9Auto Defrost light Lights up when the product is defrosting.
10 Bucket Full light Lights up when drain water bucket is full.
11 Check Filter light Lights up after 350 hours of operation. Check and clean
the filter.
12 Timer On light Lights up when the Timer function is set.
13 Pump Standby light Lights up when the pump function is turned on.
14 Wi-Fi On light Lights up when the Wi-Fi function is connected.
15 Timer Function light Lights up when the Timer function is set in the app.
1 9 10 1341114
2515678123
OPERATION 9
ENGLISH
Dehumidifying
1Press to turn on the power.
- It takes 30 minutes of continuous
operation to reach the desired humidity
level the first time the product is used.
- The display shows the current humidity
level.
2Press / to change humidity.
- The desired humidity level can be set in
5-percent increments from 30-80 %.
- The display shows the desired humidity
level while it is being set, then reverts to
the current humidity level after 5 seconds.
- The current humidity level is displayed in
5-percent increments from 25-90 %.
If the humidity level is outside the range,
the display continues to show either 25 %
or 90 %.
3Press to change the fan speed.
The fan speed has two levels: low or high.
4Press to turn off the product.
Setting the Timer
The Timer function turns the product off
automatically after a set time.
1Empty the drain water bucket. Press to
turn on the power.
2Press to set the automatic shut off
time.
- Press the button repeatedly to increase
the time until shut off in 1-hour
increments up to 12 hours.
3Press to cancel the Timer function.
- Press the Timer button repeatedly until
the Timer On light turns off.
Timer function
Various kinds of reservation including the
power on/off can be made by the LG ThinQ
application. (Execute LG ThinQ Application
→ Select the dehumidifier product → Make
reservation)
- For more detailed description on the use of
LG ThinQ, refer to the Using the Smart
Functions section.
- You can set the timer time through app.
- You can set the timer function only through
LG ThinQ app.
NOTE
!
• If the product is restarted immediately
after being shut down, to protect the
compressor there is a 3-minute delay
until the compressor begins operating.
• It is normal for the compressor to cause
the product to vibrate while starting or
stopping.
NOTE
!
Empty the drain water bucket before
setting the Timer function.
If the water bucket becomes full during the
Timer function, the Bucket Full light goes
on and dehumidification stops.
The Timer Function icon lights up
when the Timer function is set
through the app.
10 OPERATION
ENGLISH
Safety Standby Light
- After 23 hours of continuous operation, the
red Safety Standby light turns on for one
hour and the fan and compressor shut off to
prevent product malfunction.
- After an hour with the fan and compressor
shut off, the Safety Standby light turns off
and the fan and compressor automatically
restart.
Bucket Full Light
- Empty the water bucket within three minutes
of the Bucket Full light turning on.
- After the light turns on, the fan operates for
an additional three minutes to remove
remaining condensed water and then the
product shuts off.
- See Emptying the Water Bucket for further
instructions.
Checking the Filter
Check and clean the filter when the Check
Filter light turns on.
1After 350 hours of operation, the Check
Filter light turns on. Check the filter and
clean it if necessary or wait 24 hours for
the light to go off automatically.
2After cleaning the filter, press and hold
for three seconds to reset the operating
time.
Auto Defrost Light
The Auto Defrost function automatically
removes any frost in the heat exchanger
caused by low indoor temperatures.
- The Auto Defrost light turns on while the
product automatically defrosts the heat
exchanger.
- The compressor stops during the automatic
defrost function.
Continuous Drainage Setup
Items Needed:
3/4" (outer diameter) threaded garden hose
nearby sink or drain.
1Unplug the product. Turn the hose cover at
the back of the product counterclockwise to
open it.
2Remove the water bucket.
3Insert the drainage adapter into the
opening for the hose and turn it clockwise.
Insert the provided screw to secure it in
place.
4Turn the end of the garden hose clockwise
to attach it to the drainage adapter.
- Firmly attach the garden hose to avoid
leaks. Hand tighten; then make an
additional 1/8 turn with pliers.
OPERATION 11
ENGLISH
5Reinstall the water bucket.
Emptying the Water Bucket
1Gently pull the top handle of the water
bucket to remove the bucket from the
product.
2Lift off the cover of the water bucket.
3Pour the water out of the bucket.
4Put the cover back on the water bucket.
5Angle the bottom of the water bucket into
place first, then push the top into place.
NOTE
!
• The product does not work without the
water bucket installed.
• Place the end of the garden hose in a
nearby sink or drain. Secure the hose in
place to prevent it from falling out of the
sink.
• When removing the garden hose, hold a
cloth or container under the end of the
drainage adapter to catch any water.
Take care not to injure hands while
connecting drainage hose.
CAUTION
!
Cover
Water bucket
handle
Water bucket
handle
Cover
Water bucket
handle
12 OPERATION
ENGLISH
2Insert the adapter on one end of the
included long pump hose into the pump
hose connector until it stops. Gently tug on
the hose to make sure the hose is secure.
3Place the end of the long pump hose in a
nearby sink or drain. Secure the hose in
place to prevent it from falling out of the
sink.
Watch pinch points to avoid injuring
fingers when installing the water bucket.
CAUTION
!
NOTE
!
• If the water bucket is removed
immediately after turning off the
dehumidifier, the water remaining in the
heat exchanger may drip inside the water
bucket storage area. Remove the water
with a soft cloth.
• While cleaning, do not touch the water
detection device on the inside top of the
water bucket storage area.
• Clean the water bucket once a week
during use.
• If the ambient temperature is low, there is
less moisture in the air for the product to
remove.
• Unplug the product before removing the
water bucket. If the bucket is removed
while the product is operating, the
compressor stops. The fan operates for
another three minutes to clear the
remaining water inside the heat
exchanger and then also stops.
Push hose in
!
Using the Pump
The pump function provides continuous
drainage which can be enabled from the
control panel.
1Unplug the product. Turn the hose cover at
the back of the product counterclockwise to
open it and reveal the pump hose
connector.
CAUTION
!
Do not insert the drainage adapter
when using the pump function.
OPERATION 13
ENGLISH
4Remove the water bucket. Connect the
short pump hose (provided) to the
connector at the back of the water bucket
storage area. Insert the hose until it stops
and tug gently to make sure it is secure.
5Reinstall the water bucket, sliding the end
of the short pump hose through the square
opening in the cover.
6To activate the pump, press the Pump
button for 3 seconds. Confirm that the
Pump Standby light is on. The pump will
start automatically once the water bucket is
full. The pump will continue to operate if
the water bucket is removed.
7To remove either the short or long pump
hose, use your index finger and thumb to
push the inner white ring in at the base of
the hose connector while sliding the hose
out. If you're pressing the correct ring, you
should feel some give in the hose.
• Do not install the end of the pump hose
higher than 16 1/4 ft. (5 m). Doing so
could result in leaks or product damage.
• The dehumidifier will go into standby
mode after about 3 minutes if the water
bucket is removed but the pump will
continue to function. To avoid damaging
the pump, turn off the appliance before
removing the water bucket.
• Do not operate the pump without the
pump hoses and water bucket in place.
• Do not operate with the filter disconnected
from the short pump hose.
CAUTION
!
Pull hose out
Press white ring in
White ring
NOTE
!
• Check that the pump hose is connected
correctly and that it is not twisted, bent or
cracked as that may allow water to
escape.
• Do not use a bent or crimped hose as
water flow may be blocked.
• A replacement water hose can be
purchased online at www.lg.com or
contact an authorized dealer for
assistance.
• To avoid leaks, do not use the drainage
adapter when the pump hose is inserted.
• Some residual water may leak out when
the hoses are removed.
• The pump only operates when the water
bucket is full.
• The pump will not drain the water bucket
completely dry. To avoid odor, clean the
water bucket at least once a week.
• Turn the appliance off before removing
the bucket for cleaning.
14 MAINTENANCE
ENGLISH
MAINTENANCE
Cleaning the Exterior
Wipe the exterior of the dehumidifier with a
soft, damp cloth.
- Do not spray water directly on the product.
Doing so may cause damage to the
insulation or stains on the surface of the
product.
Use a vacuum cleaner or soft brush to remove
dust from the filter case.
Cleaning the Water Bucket
1Lift off the cover of the water bucket.
2Empty the water bucket and use a soft
cloth to remove any remaining moisture
inside it. Reassemble the cover before
using.
Do not use materials such as thinners,
benzene, acid, or sponges to clean the
product. They may damage the surface of
the product.
CAUTION
!
Operating the product with the cover of the
water bucket missing or assembled
improperly may result in leaking.
CAUTION
!
Soft cloth
MAINTENANCE 15
ENGLISH
Cleaning the Air Filter
1Release the two hooks at the right of the
filter case and swing it open to remove it.
2Pull the center tab on the air filter to
remove it from the filter case.
3 Clean the air filter with a vacuum cleaner or
soft brush.
- If the filter is very dirty, wash it in water
and a neutral detergent.
- Clean the air filter once a month.
4Bend the sides of the air filter inward
slightly to reinsert it. Make sure the filter is
seated under the tabs inside the filter case.
5Align the hinges on the filter case with the
hinge openings on the product and then
swing the case to the right to reattach the
two hooks.
• Unplug the unit before cleaning it.
• Allow the filter to dry completely, out of
direct sunlight, before reinserting it in the
product. Operating the product with a
damp filter may cause product failure.
CAUTION
!
NOTE
!
Service calls to clean the air filter are not
covered under the product warranty.
16 MAINTENANCE
ENGLISH
Cleaning the Pump Filter
1Remove the filter from the short pump
2Clean the filter with a soft brush or wash
3 Assemble the filter and the short pump
hose.
hose.
it in water and a neutral detergent. Clean
the air filter once a month.
Storing the Product
1Unplug the product.
2Empty the water bucket completely.
- Remove the lid from the water bucket and
use a soft cloth to wipe up any remaining
water in the bucket.
3 Clean the filter.
- Let the filter thoroughly dry for several
hours in a shaded, well-ventilated area
before reinstalling it.
- Placing the filter in direct sunlight or near
a fire may cause product deformation.
4 Disconnect the drainage hose and adapter
or pump hose (if connected).
5 While the filter is drying, place the
dehumidifier out of direct sunlight in a
well-ventilated area and allow it to
thoroughly dry for several hours. Reinstall
the filter and cover the dehumidifier before
storing it in an upright position.
(A dust cover for storing the dehumidifier is
not included.)
SMART FUNCTIONS 17
ENGLISH
SMART FUNCTIONS
Using LG ThinQ
Application
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
Before Using LG ThinQ
1Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the appliance is too far from the
wireless router, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2Turn off the Mobile data or Cellular Data on
your smartphone.
• For iPhones, turn data off by going to
Settings →Cellular →Cellular Data.
3Connect your smartphone to the wireless
router.
NOTE
!
• To verify the Wi-Fi connection, check that
Wi-Fi icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG ThinQ is not responsible for any
network connection problems or any
faults, malfunctions, or errors caused by
network connection.
• If the appliance is having trouble
connecting to the Wi-Fi network, it may
be too far from the router. Purchase a
Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or
may be interrupted because of the home
network environment.
• The network connection may not work
properly depending on the Internet
service provider.
• The surrounding wireless environment
can make the wireless network service
run slowly.
• If the appliance cannot be registered due
to problems with the wireless signal
transmission, unplug the appliance and
wait about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use special
characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating
system (OS) and the manufacturer.
• For best results, set the security protocol
on the router to WPA2. If the WEP
protocol is used, the product may fail to
register on the network.
• Connect only to wireless networks you
are authorized to use. Unauthorized
Wi-Fi connections are illegal, and may
subject you to legal action.
18 SMART FUNCTIONS
ENGLISH
Installing LG ThinQ
Search for the LG ThinQ application from
the Google Play Store or Apple App Store
on a smart phone. Follow instructions to
download and install the application.
Registering the Product Via
Wi-Fi
1Press button to start dehumidifier
operation.
2Check the information (Wi-Fi network
name, password) of AP at the place where
the dehumidifier is installed.
3Install the LG ThinQ app on a smartphone
and register the product in the app.
• To connect to Wi-Fi, follow the guide in
the app and press and hold the Fan
Speed button until the Wi-Fi icon starts
blinking. (For detailed instructions, see
the connection guide in the LG ThinQ
app.)
* Make sure the Wi-Fi icon on the product
display is blinking. The icon will blink for 5 to
10 minutes while the network information is
being sent.
Wi-Fi Function
Smart Diagnosis™
Troubleshoot problems with the product using
the Smart Diagnosis™ function in the
application.
Settings
Use the Settings feature to manage product or
application settings.
Wireless LAN Module
Specifications
Wireless function S/W version: V 1.0
For consideration of the user, this device
should be installed and operated with a
minimum distance of 20 cm between the
device and the body.
NOTE
!
• If you change your wireless router,
Internet service provider, or password,
delete the registered appliance from the
LG ThinQ application and register it
again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Model LCW-003
Frequency
Range 2412 - 2462 MHz
Output
Power
(Max)
＜ 30 dBm
• If the dehumidifier is too far from your
wireless router, the Wi-Fi functions may
not work properly.
• If the Wi-Fi connection is not stable, you
may be unable to connect to the product
and use features through the LG ThinQ
app.
CAUTION
!
SMART FUNCTIONS 19
ENGLISH
FCC Notice (For transmitter
module contained in this product)
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the interference
by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and the receiver.
- Connect the equipment to an outlet on a
circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced
radio/TV technician for help.
This device complies with part 15 of the FCC
Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful
interference and
(2) this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any changes or modifications in construction
of this device which are not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
FCC RF Radiation Exposure
Statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be
co-located or operating in conjunction with any
other antenna or transmitter.
This equipment should be installed and
operated with a minimum distance of 20 cm
(7.8 inches) between the antenna and your
body. Users must follow the specific operating
instructions for satisfying RF exposure
compliance.
Industry Canada Statement (For
transmitter module contained in
this product)
This device contains licence-exempt
transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic
Development Canada’s licence-exempt
RSS(s). Operation is subject to the following
two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference,
including interference that may cause
undesired operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be
installed and operated with a minimum
distance of20 cm (7.8 inches) between the
antenna and your body.
20 SMART FUNCTIONS
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Using Smart Diagnosis™
• For appliances with the logo.
Smart Diagnosis™ Through
the Customer Information
Center
Troubleshoot product issues with the
assistance of the LG Electronics Customer
Information Center. Only use this function
when directed to do so by the call center
agent.
Smart Diagnosis™ cannot be used unless the
product is connected to power.
1Open the LG ThinQ application on
the smartphone.
2Select the Dehumidifier in dashboard.
3Press Start Smart Diagnosis™ button.
4Follow the instructions on the smartphone.
NOTE
!
• The Smart Diagnosis™ function depends
on the local call quality.
• The communication performance will
improve and you may get more accurate
results if you use a landline phone.
• Poor call quality may interfere with an
accurate diagnosis.
NOTE
!
• For reasons not attributable to LGE’s
• The feature may be subject to change
without prior notice and may have a
NOTE: THE MANUFACTURER IS NOT
RESPONSIBLE FOR ANY RADIO OR TV
INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT.
Open Source Software
Notice Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such
as the cost of media, shipping, and handling)
upon email request to opensource@lge.com.
This offer is valid for a period of three years
after our last shipment of this product. This
offer is valid to anyone in receipt of this
information.
negligence, the service may not operate
due to external factors such as, but not
limited to, Wi- Fi unavailability, Wi-Fi
disconnection, local app store policy, or
app unavailability.
different form depending on where you
are located.
TROUBLESHOOTING 21
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TROUBLESHOOTING
If the product does not function properly or does not function at all, check the following before
calling for service.
Problem Possible Cause Solutions
The product is not
running.
- Power plug is not inserted
correctly.
- Power outage.
- Water bucket is not installed
properly.
- Bucket Full light is on.
- Auto Defrost light is on.
- Set humidity level is higher than
room humidity level.
- Insert the power plug.
- Check other appliances.
- Install the water bucket correctly.
- Empty the water bucket.
- This is normal. The product will
start again when Auto Defrost
ends.
- Set the desired humidity level
below the current humidity level of
the room.
There is little
dehumidification.
- Room temperature or humidity
level is too low.
- Air inlet or outlet is blocked.
- Check the desired humidity.
- It is normal for less
dehumidification to take place in
the winter and in dry areas.
- Remove the obstruction.
- Clean the filter.
Humidity does not
seem to decrease
much even though
the product is
running.
- Door or window is open.
- Room is too large for capacity of
dehumidifier.
- Product is placed near a
steam-producing appliance.
- Close the door/window.
- Use the dehumidifier in an
adequately sized room.
- Do not use the dehumidifier near
appliances which produce steam.
The displayed
humidity level is
incorrect.
- The air intake and exhaust of the
dehumidifier are obstructed.
- The dehumidifier is placed too far
from the humid area.
- Keep the dehumidifier away from
walls or other large obstructions.
- The dehumidifier’s display shows
the humidity level in its current
position, which may be different
from the level in other positions.
Water is dripping
from within the
product when
water bucket is
removed.
- Water bucket was removed while
the product was in operation.
- Turn off the product before
removing the water bucket.
Clean off any drips with a soft
cloth.
22 TROUBLESHOOTING
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Call for service immediately in the following situations.
1Power cord is too hot or damaged.
2The product continues to operate when the water bucket is full, overflowing the bucket.
Problem Possible Cause Solutions
Water is draining
out of the hole at
the side of the
appliance when the
pump hose is
connected.
- The drainage adapter was not
removed when the pump hose was
connected.
- The drainage adapter is only for
use with a garden hose for
continuous draining. If using the
pump, remove the drainage
adapter to allow the water to drain
into the water bucket rather than
out the drainage adapter.
There is water left
in the water bucket
even though the
pump is enabled.
- The pump does not run
continuously. The pump is
activated only when the water
bucket is full.
- The pump does not completely
empty the water bucket.
- This is normal. The pump will
activate once the water bucket is
full. Once the pump stops, there
may be water left in the water
bucket. To avoid odor, clean the
water bucket at least once a week.
The pump starts
running after 3
minutes when the
water bucket is
removed.
- The pump is enabled. - Disable the pump by pressing the
Pump button before removing the
water bucket for cleaning.
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