Table of Contents
- Matrox safety information
- Overview
- Getting started
- Connecting your Maevex remote recorder
- Validating your Maevex setup
- Configuring your Maevex remote recorder
- Before you begin
- Assigning an IP address or a host name
- Obtaining a registration key for your remote recorders
- Downloading your Matrox Maevex 6020 Configuration and Firmware Utility
- Running your configuration and firmware utility
- Understanding your configuration and firmware utility
- Starting the configuration
- Using your configuration and firmware utility
- Understanding the device properties of your remote recorder
- Managing your recordings
- Troubleshooting
- Product information
- Appendix A – Firewall requirements
- Appendix B – Providing adequate airflow to your Maevex device
- Customer support
Matrox Maevex 6020 Remote Recorder User Manual
Displayed below is the user manual for Maevex 6020 Remote Recorder by Matrox which is a product in the Video Servers/Encoders category. This manual has pages.
Related Manuals
1
ENGLISH
User Guide
20272-301-0250
2020.05.28
Matrox
®
Maevex
™
6020 Remote Recorder
2 Matrox Maevex Series – User Guide
Contents
Matrox safety information ...................................................................................... 5
Installation and operation .......................................................................................................................5
If a power supply (internal or external) was included with your product ............................................5
If your product includes laser-based technology ...................................................................................6
If your product includes a battery ...........................................................................................................6
Repair ....................................................................................................................................................... 6
Overview ................................................................................................................. 7
Hardware supplied ...................................................................................................................................7
Hardware required (sold separately) ......................................................................................................7
Optional hardware (sold separately) ......................................................................................................7
More information ....................................................................................................................................8
Getting started ........................................................................................................ 9
Before you begin ...................................................................................................................................... 9
Setup overview .......................................................................................................................................10
Connecting your Maevex remote recorder .......................................................... 11
Before you begin ....................................................................................................................................11
Connection overview .............................................................................................................................11
Description of supported connections ................................................................................................. 13
Step-by-step connection setup .............................................................................................................. 14
Powering your device on and off ..........................................................................................................17
More information ..................................................................................................................................17
Validating your Maevex setup .............................................................................. 18
Connection checklist .............................................................................................................................18
Description of status LEDs .................................................................................................................... 18
Validating network discovery ................................................................................................................ 19
Configuring your Maevex remote recorder ......................................................... 20
Before you begin ....................................................................................................................................20
Assigning an IP address or a host name ............................................................................................... 20
Obtaining a registration key for your remote recorders ......................................................................21
Downloading your Matrox Maevex 6020 Configuration and Firmware Utility ................................ 21
Running your configuration and firmware utility ...............................................................................21
Understanding your configuration and firmware utility .....................................................................21
Matrox Maevex Series – User Guide 3
Starting the configuration .....................................................................................................................23
Using your configuration and firmware utility ..................................................... 24
Enter device password ...........................................................................................................................24
Search for devices ...................................................................................................................................25
Configure devices ...................................................................................................................................26
Verifying your Panopto settings ............................................................................................................29
More information ..................................................................................................................................29
Understanding the device properties of your remote recorder .......................... 30
Accessing your device properties ..........................................................................................................30
General ................................................................................................................................................... 30
Network ..................................................................................................................................................31
Status ......................................................................................................................................................32
Sessions ...................................................................................................................................................32
Inputs .....................................................................................................................................................32
Outputs .................................................................................................................................................. 32
Managing your recordings ................................................................................... 33
Starting a recording manually ...............................................................................................................33
Choosing a preview mode ..................................................................................................................... 34
Viewing your device status information ...............................................................................................34
Understanding the local storage of recorded sessions ......................................................................... 35
Maximum bit rates ................................................................................................................................36
Managing your sessions on the Panopto server ...................................................................................36
Troubleshooting .................................................................................................... 37
What to do if you have a problem .........................................................................................................37
Common problems and solutions ........................................................................................................37
Resetting your device ............................................................................................................................. 39
Product information .............................................................................................. 40
Specifications ........................................................................................................................................40
Analog audio .......................................................................................................................................... 41
External power supply ........................................................................................................................... 41
Product dimensions ...............................................................................................................................42
Environmental .......................................................................................................................................42
Supported standards ..............................................................................................................................43
Notes and limitations ............................................................................................................................43
4 Matrox Maevex Series – User Guide
Appendix A – Firewall requirements .................................................................... 44
Maevex 6020 Configuration and Firmware Utility .............................................................................. 44
Maevex 6020 devices ..............................................................................................................................45
Adding rules to your Windows Firewall settings .................................................................................45
Appendix B – Providing adequate airflow to your Maevex device .................... 46
Customer support ................................................................................................. 47
Matrox web ............................................................................................................................................ 47
View your warranty information .......................................................................................................... 47
View the third party software notices ................................................................................................... 47
Register your Matrox product ...............................................................................................................47
Matrox Maevex 6020 Remote Recorder – User Guide 5
Matrox safety information
To ensure safe and reliable operation of your Matrox product, to avoid personal injury, and
to prevent damage to your computer or Matrox hardware, read the following guidelines.
Installation and operation
Read and retain all instructions. Only use your Matrox product according to the
instructions, operating ranges, and guidelines provided in the Matrox user guide and
other related Matrox documentation. Failure to follow these instructions could result in
damage to your product or injury to the user or installer.
Don’t expose your Matrox product to rain, water, condensation, or moisture.
Your Matrox product (card or unit) can become hot while operating. Always
turn off your computer, unplug it, then wait for it to cool before touching any
of the internal parts of your computer or installing your Matrox card. Allow
hot surfaces to cool before touching your Matrox unit.
Static electricity can severely damage electronic parts. Before touching any electronic
parts, drain static electricity from your body (for example, by touching the metal frame
of your computer).
When handling a card, carefully hold it by its edges and avoid touching its circuitry.
Don’t stack devices or place devices so close together that they’re subject to recirculated
or preheated air.
Don’t operate your system or Matrox product near a heat source or restrict airflow to
your system, and make sure the ambient temperature doesn’t exceed the maximum
recommended temperatures. Don’t block ventilation holes on your unit or system.
If a power supply (internal or external) was included with your
product
Don’t place the external power supply directly on top of the device.
Only use power supplies originally supplied with the product or use a replacement that’s
approved by Matrox. Don’t use the power supply if it appears to be defective or has a
damaged chassis.
6 Matrox Maevex 6020 Remote Recorder – User Guide
Don’t defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding-type plug has two blades
and a third grounding prong. The wide blade or the third prong are provided for your
safety. If the provided plug doesn’t fit into your outlet, consult an electrician to replace
the obsolete outlet.
Make sure that nothing rests on the power cables and that the cables aren’t located where
they can be stepped on, pinched, or tripped over.
Don’t use damaged power cables.
Unplug your system or device during lightning storms or if unused for long periods of
time.
If your product includes laser-based technology
The device contains a Class 1 laser product for use only under the recommended
operating conditions and guidelines. For more information, see your Matrox user guide.
Invisible laser radiation may be emitted from disconnected fibers or connectors. Don’t
stare into beams or view directly with optical instruments.
Only use optical transceivers originally supplied with the product or use a replacement
that’s approved by Matrox.
For more information on laser support and compliance, see your Matrox user guide.
If your product includes a battery
The battery is non replaceable.
To dispose of your product, see www.matrox.com/environment/weee.
Repair
Don’t attempt to open or repair a power supply unit (if one was supplied).
Don’t attempt to open or repair your Matrox product.
If there’s a fault with your Matrox product, review your Matrox warranty for more
information.
Matrox Maevex 6020 Remote Recorder – User Guide 7
Overview
Thank you for purchasing a Matrox Maevex 6020 Remote Recorder. Your Matrox Maevex 6020
product is a dedicated multi-encoder and multi-recorder device designed specifically for the
Panopto™ online video management platform.
Hardware supplied*
Maevex 6020 remote recorder device, 1 power supply
3.5 mm Male to 2 RCA Female stereo adapter (6 inch)
Hardware required (sold separately)
Network cable (CAT 5, 5e, 6, or 7)
Shielded HDMI® cable or certified high-speed HDMI cable
Optional hardware (sold separately)
Depending on your connection setup, you may also need any of the following hardware:
Kuando™ Busylight
Analog audio cable
Microphone
HDMI cable or adapter (for your monitor type)
DisplayPort cable or active adapter (for your monitor type)
†
USB to serial adapter
* The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more
information, contact your Matrox representative.
† Only active adapters (sold separately) are supported. Passive adapters aren’t supported.
8 Matrox Maevex 6020 Remote Recorder – User Guide
More information
Matrox hardware
–
Your Matrox user guide provides information on installing and
connecting and configuring your Matrox hardware. Be sure to check for any last-minute
release notes included with your product. Also, check the Matrox web site
(www.matrox.com/graphics) for the latest Matrox software, technical support, and
product information.
Panopto software
–
For more information on scheduling and managing your recordings,
see your Panopto documentation.
Matrox Maevex 6020 Remote Recorder – User Guide 9
Getting started
Maevex 6020 Remote Recorder provides hardware streaming and recording technology that’s
integrated into the Panopto™ cloud video platform. Your Maevex device has two (2) 1080p inputs
with multiple on-device quality recordings per input and two channels of 1080p live streaming while
recording multiple sessions. The recorded sessions are simultaneously saved to the device’s solid state
drive (SSD) and uploaded to the Panopto cloud for immediate delivery, video-on-demand (VOD), or
later transmission.
Before you begin
We recommend you have the following:
IP address or host name for your remote recorder
NTP (Network Time Protocol) server
DHCP (Dynamic Host Configuration Protocol) server
DNS (Domain Name System) server
System running Microsoft® Windows®
One output device (monitor) for previewing your recording session
Camera or video source
Panopto account
10 Matrox Maevex 6020 Remote Recorder – User Guide
Setup overview
To set up your Matrox product:
1
Connect your product
–
see “Connecting your Maevex remote recorder”, page 11.
2
Validate your setup
–
see “Validating your Maevex setup”, page 18
.
3
Configure your product
–
see “Using your configuration and firmware utility”, page 24.
4
Manage your recordings
–
see “Managing your recordings”, page 33.
Matrox Maevex 6020 Remote Recorder – User Guide 11
Connecting your Maevex remote
recorder
Before you begin
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t connect or change input connections while your Maevex device is turned on. If
connections are changed while your Maevex device is turned on, your devices may not
be properly detected or your video sources may be lost.
Review the safety information provided. For more information, see “Matrox safety
information”, page 5.
Connection overview
Maevex 6020 remote recorder (Front)
USB (Front)
Microphone
Headphone
Control buttons
Power button
Matrox Maevex 6020 Remote Recorder – User Guide 13
Description of supported connections
Connector Description
12V DC power
Connect the 12V DC power supply included with your product to this
connector. While the 12V DC power supply is connected to the device
and electrical socket, the power LED ( ) is active (not black).
For more information on LEDs, see “Description of status LEDs”, page
18.
Control buttons Use these buttons to manually control the recording process. For more
information, see “Starting a recording manually”, page 33.
DisplayPort
Optional – Connect a DisplayPort monitor to this connector to use as a
console display. You can use a console display to preview your video
source and what’s being recorded.
Note: Your DisplayPort monitor must support a resolution of 1280 × 720.
For more information, see “Notes and limitations”, page 43.
Headphone Optional – Connect your headphones to this jack.
HDMI In Connect your camera or video source to this connector.
Note: To connect to this connector, you need a shielded HDMI cable or
certified high-speed HDMI cable.
HDMI Out Optional – Connect a digital monitor to this connector.
Note: To connect to this connector, you need a shielded HDMI cable.
LAN Connect a network cable to this connector.
Line In Optional – Connect the analog audio output of your video source to this
jack.
Microphone
Optional – Connect your microphone to this jack.
Note: Audio priority is given to the microphone connector. For more
information, see “No audio”, page 38.
Power button Use the power button ( ) to power your device on or off. For more
information, Powering your device on and off.
USB (Front) Optional – Connect your Kuando™ Busylight UC Omega device either
to the
USB 2.0
connector (front) or to the
USB 3.0
connector (back) on
your Maevex device.
Optional – Connect a USB to serial adapter to connect your RS232
device to your remote recorder unit. For more information on enabling
RS232, see “Advanced settings”, page 26.
Optional – Connect your external storage device to copy your last
recorded session to a USB flash drive. For more information, see
“Advanced settings”, page 26.
USB (Back)
14 Matrox Maevex 6020 Remote Recorder – User Guide
Step-by-step connection setup
This section guides you through the step-by-step connection setup of your Maevex 6020 remote
recorder.
1Connect your camera
Connect your camera to the
HDMI In 1
connector on your remote recorder unit.
2Connect your video source
If you’re using a video source (such as a
laptop), connect your video source to the
HDMI In 2
connector on your remote
recorder unit.
3Connect your monitor
Connect the monitor cable to the
HDMI
Out 1
connector on your remote recorder
unit.
If you’re connecting a second monitor,
connect the monitor cable to the
HDMI Out 2
connector on your remote
recorder unit.
If your monitor doesn’t support HDMI
output, use an HDMI adapter to connect
your monitor to your remote recorder unit.
12V 5A
12V 5A
12V 5A
Matrox Maevex 6020 Remote Recorder – User Guide 15
4Connect your console display
(optional)
If you’re connecting a console display to
your unit, connect the monitor cable to the
DisplayPort
connector on your remote
recorder unit.
5Connect your USB device
(optional)
If you’re connecting a USB device to your
unit (for example, a Kuando™ Busylight UC
Omega device or external storage device),
connect the USB cable to the
USB (Front)
connector on your remote recorder unit.
If you need to connect an RS232 controller
device, use a USB to serial adapter to
connect your RS232 device to your remote
recorder unit.
6Connect to your network
Connect a network cable to the
LAN
connector on your remote recorder unit.
7Connect your analog audio
input (optional)
Connect the analog audio output of your
video source to the
Line In
() connector
on your remote recorder unit.
12V 5A
Note:
The DisplayPort console display connector is automatically disabled if no
console display is connected. To make sure your display console is properly detected,
connect your console display
before
turning on your device.
12V 5A
12V 5A
12V 5A
16 Matrox Maevex 6020 Remote Recorder – User Guide
8Connect your USB device
(optional)
If you’re connecting a USB device to your
unit (for example, a Kuando™ Busylight UC
Omega device or external storage device),
connect the USB cable to the
USB (Front)
connector on your remote recorder unit.
If you need to connect an RS232 controller
device, use a USB to serial adapter to
connect your RS232 device to your remote
recorder unit.
9Connect your headphone or
microphone (optional)
Connect your heaphone to the
Headphone
( ) connector on your remote recorder
unit.
Connect your microphone to the
Mircrophone
( ) connector on your
remote recorder unit.
10 Connect your power supply
Connect your power supply included with
your product to the
12V DC
connector on
your remote recorder unit. While the
12V DC power supply is connected to the
unit and electrical socket, the power LED
()
is active (not black).
For more information on LEDs, see
“Description of status LEDs”, page 18.
Note:
Audio priority is given to the microphone connector. For more information
on audio priority, see “No audio”, page 38.
12V 5A
Matrox Maevex 6020 Remote Recorder – User Guide 17
Powering your device on and off
To p ower
on or off your device, press the () button on your
device.
After connecting your Maevex remote recorder, validate your
connection setup (see “Validating your Maevex setup”, page 18).
More information
After connecting your Matrox device, turn on your device (see “Powering your device on and off”,
page 17). We recommend you validate your connection setup and network discovery before you
continue (see “Validating your Maevex setup”, page 18).
After validating Maevex setup, install and configure your Matrox software (see “Configuring your
Maevex remote recorder”, page 20).
WARNING :
To avoid damaging the power connector on your
unit or on your power cable when unplugging a unit, firmly hold
the power connector, pull back the connector on the cable, then
carefully remove the power cable.
18 Matrox Maevex 6020 Remote Recorder – User Guide
Validating your Maevex setup
After connecting your Maevex devices, we recommend you validate your connection setup and
network discovery before you continue.
Connection checklist
After connecting your Maevex device, we recommend you validate your audio and video connections
before you continue:
Audio connection
– Connect headphones to the
Headphone
jack on your remote
recorder.
Video connection
– Connect a console display to the
DisplayPort
connector on your
remote recorder.
Description of status LEDs
The LED on your Maevex device provides information to help you
troubleshoot your Maevex product. The following describes the LED
on your Maevex device.
LED color Maevex 6020 remote recorder
No LED (black) Device isn’t powered.
Green (solid) Device is active.
Green (standby) Device has been turned off but is still powered.
Green (slow blink) Device is rebooting.
Green (fast blink) Configuration reset in progress.
Amber (solid) Device is in maintenance mode.
Amber (slow blink) Device is restarting and is in maintenance mode.
Amber (fast blink) Device is updating the firmware.
Red (solid)
Device has detected a fatal error. Try powering your device off
and on (see “Powering your device on and off”, page 17). If,
after restarting your device, the LED is still red, contact your
vendor for technical support (see “Customer support”, page
47).
Matrox Maevex 6020 Remote Recorder – User Guide 19
Network connector
The network connectors on your product use LEDs to provide
information on the network activity and presence. The following
describes the different network connector LEDs.
Validating network discovery
Maevex devices are initially assigned their IP addresses through DHCP (Dynamic Host Control
Protocol). After connecting your devices, we recommend verifying that all of your devices are
discovered by the network. For more information, contact your network administrator.
Multiple subnet support
Maevex devices that are in the same subnet are detected through the UPnP (Universal Plug and Play)
protocol. If your devices are in different network subnets, you need to validate network discovery in
each subnet separately. For more information on using different subnets, contact your network
administrator.
After validating your connection setup, configure and update your Matrox Maevex remote recorder
(see “Using your configuration and firmware utility”, page 24).
LED color LAN
(Network activity)
LAN
(Network presence)
No LED (black) No network activity detected. Transmitting at 1 Gbps.
Green (fast blink) Network activity detected. —
Amber (solid) — Transmitting at 100 Mbps.
Network
activity Network
presence
20 Matrox Maevex 6020 Remote Recorder – User Guide
Configuring your Maevex remote
recorder
This section describes how to configure and update your Matrox Maevex remote recorder.
Before you begin
Make sure you connect your product
before
configuring it. For more information on
connecting your product, see “Connecting your Maevex remote recorder”, page 11.
You may need administrator rights to install or uninstall certain software. For more
information, see Windows documentation or contact your system administrator.
Make sure you have an NTP (Network Time Protocol) server. For more information,
contact your network administrator.
Make sure you have a Panopto account. For more information, contact your Panopto
administrator.
Windows Server 2019, Windows Server 2016, and Windows Server 2008 R2
– Make sure
the SSDP Discovery service, network discovery, and file sharing options are enabled.
Make sure you’re using the
Matrox Maevex 6020 Configuration and Firmware Utility
on
a system that’s running Microsoft® Windows®.
Make sure you have a recorder registration key from Panopto. For more information, see
“Obtaining a registration key for your remote recorders”, page 21.
Assigning an IP address or a host name
To locate a remote recorder, Matrox software uses the device IP addresss through UPnP or the host
name through a DNS server. For more information on which network protocol you should use
contact your network administrator.
Matrox Maevex 6020 Remote Recorder – User Guide 21
Obtaining a registration key for your remote recorders
To configure your remote recorder, you need a registration key from Panopto:
1
Sign in to the Panopto server as an administrator.
2
Click
System
Remote Recorders
Manage registration keys
Create a new
registration key
.
3
Take note of your registration key. The same registration key can be used for multiple
recorders.
Downloading your Matrox Maevex 6020
Configuration and Firmware Utility
Matrox makes the latest software available on the Matrox web site
(www.matrox.com/graphics/en/support/drivers/).
Running your configuration and firmware utility
Run the
MVX-6020_Setup-FW_Util.msi
program locally (not over a network) on a system running
Microsoft® Windows® and follow the on-screen instructions.
This installs the
Matrox Maevex 6020 Configuration and Firmware Utility.
Understanding your configuration and firmware utility
Your Matrox Maevex 6020 configuration and firmware utility guides you through the steps to
enter a
device password
for (step 1),
search
for (step 2), and
configure and update
(step 3) your Maevex 6020
devices.
22 Matrox Maevex 6020 Remote Recorder – User Guide
Configuration overview
To configure your devices:
1
Enter device password
– Enter a password for your Maevex devices (see “Enter device
password”, page 24).
2
Search for devices
– Search for the Maevex devices to configure and update by selecting
Automatic detection
or
Manual detection
(see “Search for devices”, page 25).
3
Configure devices
– Configure your device settings (such as your Panopto™ account,
your proxy server, and the date and time settings of your Maevex devices), and update
the firmware of your devices (see “Configure devices”, page 26).
Understanding your device tile
The tile provides the following information about
your device.
Understanding your device status
Depending on the status of a device, the color of the status bar changes:
WARNING :
For your configuration settings to be properly applied, you must
Update
your
devices (complete step 3).
ADevice name.
BDevice serial number.
CIP address.
DDevice properties. For more information, see “Understanding the
device properties of your remote recorder”, page 30.
EFirmware version.
FDevice status. For more information, see “Understanding your
device status”, page 22.
Detected
(Green)
Device is detected and firmware is up to date.
Updating
(Yellow)
Device update in progress.
Matrox Maevex 6020 Remote Recorder – User Guide 23
Managing your device tiles
To access the shortcut menu, right-click your device tile. The menu items include:
Progress update
To see the progress of your device search or update, click the
Show log
( ) icon at the bottom of the
program window.
Starting the configuration
For more information on configuring your remote recorder, see “Using your configuration and
firmware utility”, page 24.
View only
(Orange)
Device information can be viewed, but not modified. (Device isn’t
detected, device is locked or unauthorized, or the firmware is out of
date.) For more information, see “Using your configuration and
firmware utility”, page 24.
Error detected
(Grey)
Device has encountered an error. The status and information of the
device can’t be updated. To fix this, try rebooting your device.
Update failed
(Red)
Device update has failed. To fix this, try rebooting your device.
Undetected
(Black) Device can’t be detected. When a device is no longer detected, the
tile lists the last known IP address of that device. To fix this, review
your settings and search for your devices again.
Sort by Sort the device tiles listed by
Product name
,
Serial number
,
IP address
,
and
Updated status
.
Unselect all devices Unselect all the devices listed.
24 Matrox Maevex 6020 Remote Recorder – User Guide
Using your configuration and firmware
utility
This section describes how to use your configuration and firmware utility.
Enter device password
Enter a password for your Maevex devices. This prevents unauthorized users from making changes
to your device.
Enter password
Click
Enter password
to assign a password to your
devices. When you’re done, click
OK
.
Note:
We strongly recommend you take note of the password entered.
You will need this
password to update or change the configuration of your device.
Matrox Maevex 6020 Remote Recorder – User Guide 25
Search for devices
Search for the Maevex devices to configure and update by selecting
Automatic detection
or
Manual
detection
.
Automatic detection
To search for the Maevex devices on your subnet,
select
Automatic detection
.
To start searching for devices, click
Search
.
Manual detection
If devices aren’t automatically detected, you can
manually locate one or more Maevex devices using
their IP address or host name. To manually locate the
devices, select
Manual detection
,
and then enter the
IP address or DNS host name of each Maevex device
you want to locate.
If you’re entering multiple addresses, separate each
address with a space. (You can also enter the IP
addresses or host names by clicking the browse
button ( ) and entering one IP address or host
name per line.)
When you’re done, click
Apply
. To discard the last
changes made, click
Cancel
.
To start searching for devices, click
Search
.
Stopping the search
Searching for the Maevex devices on your network may take a few minutes. Once your device or
devices are located, you can stop the search. To stop searching for devices, click
Stop
. To resume
searching for devices, click
Search
again.
Authenticate the devices found
If you enter a different password (from the password
entered in Step 1) for the Maevex devices found, you
may be prompted to authenticate the devices found.
26 Matrox Maevex 6020 Remote Recorder – User Guide
If prompted, enter the
Password
for the devices found, then click
Authenticate
Configure devices
Enter your Panopto™ account information, and configure the
Advanced settings
(such as your
proxy server, and the date and time settings) of your Maevex devices.
To configure your devices, click the
Options
button.
Panopto account
Enter your Panopto account information (
Site name
and
Recorder registration key
).
Date and time
The default NTP server name is
time.matrox.com
. If you have your own NTP
server, enter the name of your server.
Advanced settings
To view and edit your advanced settings (such as network and serial port settings), click
Advanced settings
.
Network configuration
If your
Maevex devices are behind a proxy server,
you must set a proxy.
Enable the
Set a proxy
option, then enter the
proxy settings (
Server
,
Port
,
User name
, and
Password
) for your system.
For more information, contact your network administrator.
Note:
If you enter the old password to authenticate your device, you will take
control of this device. The old password becomes invalid once you update the
device.
Matrox Maevex 6020 Remote Recorder – User Guide 27
Audio
You c a n a d jus t th e v o l ume o n your
HDMI inputs, Line In, Headphone, and
Microphone connections. This determines the
audio level of your recording from the
respective inputs.
Color settings for indicator
light
You c an a dju s t t h e co l or o f
your Kuando Busylight to indicate the
various states of your remote recorder
(
Recording
,
Paused
, and
Error
). You
can also adjust the
Brightness
level of
your light.
Manual control options
Lock power button
– Lock (disable) the
power button on the Maevex device to
prevent users from pressing the button
and shutting down the device.
Lock recording button (no manual recording)
– Lock (disable) the record button on the
Maevex device to prevent users from pressing the button and starting a recording. For
more information on using the record button on your device, see “Starting a recording
manually”, page 33.
Enable alternate API enabled recording commands
– Enable alternate recording
commands through the Maevex REST API or the RS232 serial connection. To select this
option you must first lock the recording button. When you select this option, you’ll have
to specify your Panopto credentials and serial port settings.
Panopto credentials
– Enter your Panopto
account credentials to enable an RS232 (or
serial) connection.
Serial port
– Enable an RS232 (or serial)
connection. To enable RS232, first enter your
Panopto account credentials (User name and
Password), then specify the following serial
port settings:
Baud rate
– The speed, in bits per seconds
(or baud), used for the RS232 connection.
Data bits
– The number of bits per block of data transmitted.
28 Matrox Maevex 6020 Remote Recorder – User Guide
Stop bits
– The number of bits used to identify the end of a data block.
Parity
– The type of parity bits used for the data transmitted.
Flow control
– The signal type used to pause and resume data transmission.
Other options
Copy last recorded session to USB
– Enable this to copy the last recorded session from
the internal SSD to a USB flash drive. To start copying the session, connect a USB flash
drive to a USB connector on your Maevex device.
To apply your changes, click
OK
. To discard the last changes made, click
Cancel
.
Updating your devices
Select the devices you want to update. If the utility detects a device that has an older firmware version,
that device is automatically selected to be updated.
You can only the select devices that have been authenticated (see “Authenticate the devices found”,
page 25). Authenticated devices have a green status bar. Devices that haven’t been authenticated have
an orange status bar.
WARNING :
While the session is copying, the
Record/Pause
() control
button LED continues to blink red.
Don’t remove the USB flash drive while the
Record/Pause
control button LED is blinking red.
The LED stops blinking
when the copy is completed (for a long session, this may take a while). When
the LED stops blinking, it’s safe to remove the USB drive.
Disconnecting the USB flash device while the copy is in progress will cause the
mount process to remain in an invalid state, and subsequent attempts to copy
to USB may not work. If this happens, we recommend rebooting your Maevex
device. For more information, see “Powering your device on and off ”, page 17.
Copy last recorded session to USB – More information
Before copying to USB, make sure your USB flash drive is formatted to NTFS.
Also, make sure that the USB drive has enough free space.
Before starting a new copy, disconnect the USB flash drive used for the last
session (if still connected), then reconnect the USB drive to start copying a new
session.
Only the highest quality version of the recording (highest resolution and bit
rate) is copied.
Matrox Maevex 6020 Remote Recorder – User Guide 29
To update the firmware of your devices and apply any changes made to your configuration, click
Update
. Wait while the devices are being updated (up to 10 minutes).
Verifying your Panopto settings
1
Sign in to the Panopto server as an administrator.
2
Click
System
Remote Recorders
, then configure your remote recorder settings.
For more information, go to http://support.panopto.com and search for remote recorder
configuration and quality settings.
More information
For more information on accessing and modifying the advanced settings of your remote recorder, see
“Understanding the device properties of your remote recorder”, page 30.
After configuring your Maevex remote recorder, you can start recording (see “Managing your
recordings”, page 33).
30 Matrox Maevex 6020 Remote Recorder – User Guide
Understanding the device properties of
your remote recorder
This section describes how to access the device properties of your Maevex remote recorder.
Accessing your device properties
To access additional properties, settings, and information for your device:
1
From the list of detected Maevex 6020
devices, select the tile of the device you
want to modify.
2
Click the
Properties
button ( ) next
to the
IP address
.
General
This provides general information (such as
serial number and version) specific to your
Maevex 6020 hardware.
This also enables you to download your device
logs, get your upload activity summary, and
format the local SSD memory buffer.
Getting your device logs
The device logs contain information
on your Maevex 6020 device. This
information is useful for
troubleshooting purposes.
To d ow n l o a d t he lo g s f o r yo u r d e v ic e ,
click
Get the device logs
.
Erasing your device logs
Erase the log files created for your
Maevex 6020 device.
Matrox Maevex 6020 Remote Recorder – User Guide 31
Getting your upload summary
The upload summary provides information on all upload activity to the Panopto server from
the previous days.
To save the summary of your upload activity, click
Get the upload summary
. You’ll be
prompted to choose a destination folder for your file.
Formatting your SSD
To format the internal solid state drive (SSD) on your device, click
Format the SSD
.
Rebooting your device
To reboot your remote recorder, click
Reboot the device
.
Network
This contains the network settings for the connection and IP address of your Maevex remote recorder.
By default, your Matrox device is configured to use a
Dynamic IP address (DHCP)
.
To manually assign a static IP address to your Maevex device:
1
Select
Static IP address
, then specify the
IPv4 address
,
IPv4 netmask
,
IPv4
gateway
, and
DNS servers
for your
Maevex device.
2
When you’re done, click
Apply
.
For your devices to be detected, you
may need to search for the devices
again.
WARNING :
Formatting the SSD permanently erases all recordings from this
device. Any recordings that haven’t been uploaded to the Panopto server will be
lost. For more information, see “Understanding the local storage of recorded
sessions”, page 35.
32 Matrox Maevex 6020 Remote Recorder – User Guide
Status
This provides the status information (such as network information, device temperature, and disk
usage) of your Maevex remote recorder. It also provides information on the recording sessions
scheduled on the Panopto server.
The status information is automatically updated every five (5) seconds.
Sessions
This provides information (such as file size and upload status) on the current recording sessions.
To view the current media files, click
Show
.
Inputs
This provides the status information of the input devices connected to your Maevex remote recorder.
This also enables you to select the
Quality ladder
level (1 to 4) for the connected device.
Outputs
This provides the status information of the output devices connected to your Maevex remote
recorder.
More information on network settings
IPv4 address
– An IP address between 192.168.0.0 and 192.168.255.255
(recommended). Also, we recommend you assign an IP address within the subnet of
your network.
IPv4 netmask
– The subnet mask defining group of IP addresses in your subnet. By
default, the subnet mask is 255.255.255.0.
IPv4 gateway
– The gateway is often the same as your IP address, but the last byte may
be 0 or 1.
DNS servers
– The address of your DNS (Domain Name System) server or servers. If
you’re entering multiple addresses, separate each address with a space.
For more information on assigning a static IP address, contact your network administrator.
Matrox Maevex 6020 Remote Recorder – User Guide 33
Managing your recordings
Starting a recording manually
Your Maevex device enables you to manually start a recording. Use the three (3) buttons on the front
of the device to manually control the recording process.
Locking the record button
You can use the
Configuration and Firmware Utility
to lock the
Record
button on your Maevex device.
Locking the record button prevents users from recording manually. For more information, see
“Configure devices”, page 26.
Note:
To schedule a recording or manage live streaming, see your Panopto documentation.
Button Description
Record/Pause
Record – To start a recording, press this button. When the recording
starts, the button LED turns solid red. While the recorded session is
copying to USB, the button LED turns fast blinking red.
Pause/Unpause – To pause or unpause a recording, press this button
again. When the recording is paused, the button LED turns blinking red.
Stop
Press this to stop a recording that was started using the
Record
button.
Preview
Press this to cycle through the preview modes. The preview modes enable
you to view what’s being recorded, your video source, or both. For more
information, see “Choosing a preview mode”, page 34.
Record/Pause Stop Preview
34 Matrox Maevex 6020 Remote Recorder – User Guide
Scheduled recording rules
Scheduling a recording through Panopto software affects the functionality of the recording buttons
on your Maevex device:
Choosing a preview mode
Your Matrox device supports the following three preview modes.
Primary preview
The primary preview enables you to view
what’s being recorded.
Secondary preview
The secondary preview enables you
to view your video source information (for example, a
slideshow or video).
Side-by-side preview
The side-by-side preview enables
you to view both the primary preview and secondary
preview in a side-by-side view.
Viewing your device status information
When you cycle through the preview modes, certain status information may appear on your preview
screen, such as the:
Preview mode selected
– Indicates if the primary, secondary, or side-by-side preview
mode is selected (see “Choosing a preview mode”, page 34).
Serial number and IP address of the device
– Identifies the device by its serial number
and IP address.
Recording notification
– A red circle indicates that the device is recording.
Up to 15 minutes before the start of a
scheduled recording Only the
Pause
and
Stop
buttons work.
At the start of a scheduled recording If a scheduled session is running, the current
manual recording is stopped.
During a scheduled recording (session is
running) Only the
Pause
button works.
Matrox Maevex 6020 Remote Recorder – User Guide 35
Volu m e m e ter
– Indicates the audio level of the output.
Internal SSD space used
– Indicates the amount of space used by the device’s internal
Solid State Drive (SSD). If the internal buffer space is low or full, see “Internal SSD buffer
space is low or full”, page 39.
Connection status
– Provides information on the registration and connection of your
device to the Panopto server:
Understanding the local storage of recorded sessions
Your Maevex 6020 device has an internal 128 GB SSD hard drive that’s used as a local buffer for
recording. Recordings on the local buffer are discarded only once they’re successfully uploaded to the
Panopto server and until memory space is required by a new recording session. The recording buffer
of the local SSD hard drive has a capacity of approximately 16 hours (before upload to the Panopto
server).
While recording to the local SSD memory buffer without live RTMP streaming (webcast), your
Maevex device simultaneously uploads the recording to the Panopto server. This allows the upload to
be completed shortly after the recording session ends (usually a couple of minutes).
If your Maevex device is configured to simultaneously record and live stream (RTMP webcast), all
upload processes (of current and/or previous unfinished sessions) are paused. This maximizes
network bandwidth availability for the current live RTMP stream and avoids overloading the network
with simultaneous upload data transfers. A device resumes unfinished upload processes as soon as
live RTMP streaming tasks are completed.
No IP address
Remote recorder IP address not available.
No site access
Unable to reach the Panopto server.
Recorder connected
Remote recorder is connected to the Panopto server.
Recorder connection
failed
Connection to the Panopto server has failed.
Recorder not configured
Invalid Panopto account information. No site name
and/or recorder registration key.
Recorder registration
failed
Maevex remote recorder registration has failed. Make
sure you’re using the latest software version, your
proxy is properly configured (if applicable), and your
Panopto account information (site name and
registration key) are correct. If the problem persists,
contact your technical support representative.
Recorder unexpected
connection error
Unknown connection error has occurred.
RTMP bandwidth failure
Remote recorder is connected to the Panopto server
but encountering bandwidth issues with active RTMP
sessions.
36 Matrox Maevex 6020 Remote Recorder – User Guide
Maximum bit rates
The following are the maximum bit rates for upload when recording or live streaming for given
Panopto quality settings.
Recordings
without
live streams
– The recording is simultaneously uploaded to the
Panopto server at the rate possible given the available bandwidth. If full bandwidth is
available, the impact on the SSD buffer is negligible. Also, your recordings will be
complete and available within a few minutes from the end of the session.
Recordings
with
live streams
– The recording isn’t simultaneously uploaded to the
Panopto server to minimize the bandwidth needed by the system for upload. In this case,
the recording will upload to the Panopto server after the session is complete, unless
another recording with live stream starts before the upload of the previous recording is
complete.
Depending on your source resolutions, the maximum bit rate may be less than those listed.
Managing your sessions on the Panopto server
Use Panopto software to create, schedule, and manage your recording sessions. For more
information, see your Panopto documentation.
Panopto quality level Recording bit rate*Optional RTMP live streaming
bit rate
1080p 13 Mb/s 6.7 Mb/s
Ultra 6.4 Mb/s 3.2 Mb/s
High 4.5 Mb/s 2.1 Mb/s
Standard 2.6 Mb/s 1.2 Mb/s
Basic 1 Mb/s 0.7 Mb/s
* Includes multiple downscaled recordings.
Matrox Maevex 6020 Remote Recorder – User Guide 37
Troubleshooting
What to do if you have a problem
If you experience problems with your Matrox product:
Make sure your Matrox device is properly connected, you’re using the correct
connectors, and that all connectors are properly fastened.
Make sure you have administrator rights on the system you want to use. For more
information, see Windows documentation.
Verify the LEDs on your Maevex device (see “Description of status LEDs”, page 18).
Review the status information of your Maevex device (see “Viewing your device status
information”, page 34).
Try rebooting your device (see “Powering your device on and off ”, page 17). If rebooting
your device doesn’t work, you may need to perform a configuration reset of your device
(see “Resetting your device”, page 39).
If your problem persists, contact Matrox. For more information, see “Customer support”, page 47.
Common problems and solutions
This section addresses specific problems to your Matrox product that could prevent you from using
your system or product.
Problem Maevex device can’t connect to Panopto video platform
1
Cause
Your Panopto user credentials are incorrect.
1
Solution
Contact your Panopto administrator to verify the user credentials for your Panopto account.
2
Cause
The firewall for your system or network may be enabled and may prevent communication
with your Maevex devices.
1
Solution
Make sure your firewall is properly configured to allow the necessary communication
between your Maevex devices and the various networked components. For more
information, see “Appendix A – Firewall requirements”, page 44.
38 Matrox Maevex 6020 Remote Recorder – User Guide
Problem Maevex device not discovered on the network
1
Cause
Your Matrox product may not be properly connected or configured.
1
Solution
Verify the status information of your Matrox product (see “Validating your Maevex setup”,
page 18 or see “Viewing your device status information”, page 34).
2
Cause
Windows Server 2019/2016/2008 R2 only
– The Windows SSDP Discovery service may be
disabled on your system.
1
Solution
Make sure the SSDP Discovery service is enabled on your system.
3
Cause
Network discovery and file sharing may not be enabled on your system.
1
Solution
Enable network discovery and file sharing on your system.
4
Cause
The firewall for your system or for your network may be enabled and may prevent
communication with your Maevex devices.
1
Solution
Make sure your firewall is properly configured to allow the necessary communication
between your Maevex devices and the various networked components. For more
information, see “Appendix A – Firewall requirements”, page 44.
Problem No audio
(Can’t capture or play back audio)
1
Cause
Your audio capture settings may be disabled or not properly selected.
1
Solution
Ver i fy yo u r a udi o
Capture
settings through Panopto software. Make sure you enable your
primary audio source (
Audio 1
or
Audio 2
). Depending on your settings, audio priority is
given to the connectors in the following order:
For more information, see your Panopto software and documentation.
Audio 1
Microphone
Line In 1
HDMI In 1
Audio 2
Microphone
Line In 2
HDMI In 2
Matrox Maevex 6020 Remote Recorder – User Guide 39
Problem Internal SSD buffer space is low or full
1
Cause
The primary and/or secondary video quality settings are set to
1080p
(maximum value), with
a target resolution of 1920
×
1080 60 fps.
1
Solution
The recording buffer of the device’s internal SSD has a capacity of approximately 18 hours
(before upload to the Panopto server). To increase the total recording time, try reducing your
video quality settings through Panopto software. For example, using
Ultra
quality settings
increases the total recording time to 34 hours, and using
High
quality settings increases the
total recording time to 48 hours. For more information on adjusting video quality settings,
see your Panopto documentation.
Problem RTMP bandwidth failure
(When using maximum video quality settings)
1
Cause
There may not be enough bandwidth available.
1
Solution
Make sure your network and network equipment support the bandwidth required for your
session. For more information, see “Maximum bit rates”, page 36.
Resetting your device
In some cases, you may need to perform a
configuration reset
of your Maevex 6020 device.
To restore the default settings of your Maevex 6020 device, p
ress
and hold the
Reset
button on your device with the tip of a
paper clip for 5 seconds (until the LED turns fast blinking
green).
This reboots your device and restores the default settings of
your device.
WARNING :
A configuration reset restores the default settings of your Maevex 6020 device.
This
resets all
of your device settings, including the IP configuration and password.
40 Matrox Maevex 6020 Remote Recorder – User Guide
Product information
Specifications
Maevex 6020 remote recorder
Product type
Standalone appliance
Form factor
1 RU, half width
System memory 2 GB
Video input connectors
2× HDMI Type A (with 16-bit stereo L-PCM audio)
Gain: -60 dB to +6 dB (default is 0 dB)
Video output connectors
2× HDMI Type A (with 16-bit stereo L-PCM audio),
and 1× DisplayPort (for console display)
Audio input connector (analog) 2× mini-stereo jacks
Audio output connector
(headphone) 1× mini-stereo jack
Microphone input connector 1× mini-stereo jack
Networking interface RJ45 Gigabit Ethernet
USB ports*1× USB 2.0 (front), 1× USB 3.0 (back)
Supported resolutions
(input and output) Maximum 1920 × 1080 @ 60 Hz
Video encoding H.264/MPEG-4 Part 10 (AVC), 4:2:0 (8-bit)
Streaming protocols RTMP, RTMPS
Command protocols UPnP, HTTP, HTTPS
Streaming to Panopto cloud Up to 2× 1920 × 1080 RTMP live streams
Target total RTMP streaming bit
rate 1.2 Mbps (Quality: Standard) /
6.7 Mbps (Quality: 1080p)
Target total recording bit rate (all
resolutions) 2.5 Mbps (Quality: Standard) /
13 Mbps (Quality: 1080p)
Recording resolutions Maximum 1920 × 1080
(2 native and up to 5 downscaled versions)
Recording format Fragmented MP4 (fMP4)
Recording location Panopto server (128 GB temporary local SSD buffer)
Power connector DIN 4-pin female
Power consumption†38W
Typical: 35W
Regulatory compliance Class A: CE, FCC, ICES-3, KC, RCM, VCCI
Matrox Maevex 6020 Remote Recorder – User Guide 41
Analog audio
External power supply
* Support for USB devices including Kuando Busylight, external storage devices, and serial to USB adapters.
† Excluding power drawn by external USB devices.
Line In connector
Full-scale input voltage: 1 VRMS (0 dBV)
Impedance: 14.3k Ohms (gain = 0 dB)
Gain: -60 dB to +6 dB (default is 0 dB)
Headphone connector
Full-scale output voltage: 1.2 Vrms (1.6 dBV)
Driver strength: 32 mW into 32 Ohms
Gain: -74 dB to 0 dB (default is 0 dB)
Microphone connector
Full-scale input voltage: 1 Vrms (0 dBV)
Impedance: 15k Ohms (gain = 0 dB), 5k Ohms (gain >= 10 dB)
Gain: -74 dB to +41 dB (default is 0 dB)
DC bias voltage: 2.5V
Input AC voltage range 100V to 240V AC
Input frequency 50 to 60 Hz
Input connector IEC 60320-C14
Output voltage 12V DC
Output current 5A
Output connector DIN 4-pin male with lock
Output power 60W
Average active efficiency @
230V AC, 50 Hz 88.9%
Efficiency at low load (10%) @
230V AC, 50 Hz 83.8%
No-load power consumption @
230V AC, 50 Hz 0.10W
42 Matrox Maevex 6020 Remote Recorder – User Guide
Product dimensions
Environmental
Length 21.7 cm (8.53 inches)
Width/Depth 4.3 cm (1.68 inches)
Height 19.1 cm (7.52 inches)
Temperature, operational 0 to 45 ºC (32 to 113 ºF)
Temperature, non-operational
storage and transportation -40 to 70 ºC (-40 to 158 ºF)
Humidity, operational (indoor) 20% to 80% (non-condensing)
Humidity, non-operational storage
and transportation 5% to 95% (non-condensing)
Atmospheric pressure, operational 660hPa (3,000 meters / 9,842 feet)
to 1013hPa (0 meters / 0 feet)
Atmospheric pressure,
non-operational and transportation 192hPa (12,000 meters / 39,370 feet)
to 1020hPa (-50 meters / -164 feet)
Matrox Maevex 6020 Remote Recorder – User Guide 43
Supported standards
Notes and limitations
The DisplayPort console display connector is automatically disabled if no console display
is connected. To make sure your display console is properly detected, connect your
console display
before
turning on your device.
Depending on the console display connected, certain limitations may occur (for
example, poor image quality or black borders around the screen). Also, for the splash
screen to appear properly, your DisplayPort monitor must support a resolution of
1280 × 720.
HDMI compatible
DVI 1.0 compatible
(using HDMI to DVI-D adapter)
EDID (Extended Display
Identification Data) 1.3 and VESA
E-EDID Standard Release A,
Revision 1
USB 2.0 compatible
USB 3.0 compatible
VESA DisplayPort Standard, version
1.1
44 Matrox Maevex 6020 Remote Recorder – User Guide
Appendix A – Firewall requirements
The following are the firewall requirements for your Maevex device and configuration utility.
Maevex 6020 Configuration and Firmware Utility
The following are the firewall requirements for a system running the Matrox Maevex Configuration
and Firmware Utility.
Network Port Type Inbound Outbound Functionality
20,21 TCP — FTP: Firmware file transfer to the
Maevex 6020 device(s).
80 TCP —
HTTP: Authentication and commands
between the Maevex 6020
Configuration and Firmware Utility and
Maevex 6020 device(s).
443 TCP —
HTTPS: Authentication and commands
between the Maevex 6020
Configuration and Firmware Utility and
Maevex 6020 device(s).
1900 UDP
UPnP: Microsoft SSDP for discovery of
UPnP devices.
Matrox Maevex 6020 Remote Recorder – User Guide 45
Maevex 6020 devices
The following are the requirements for a network firewall present on a network with a Maevex
environment.
Adding rules to your Windows Firewall settings
You may need to add rules to your Windows Firewall settings. For more information on accessing and
adding rules to your Windows Firewall settings, see your Windows documentation.
Network Port Type Inbound Outbound Functionality
20,21 TCP —FTP: Firmware file transfer to the
Maevex 6020 device(s).
80 TCP —
HTTP: Authentication and commands
between the Maevex 6020
Configuration and Firmware Utility and
Maevex 6020 device(s).
123 UDP NTP: Network Time Protocol.
161 (optional) UDP
SNMP: Network management (public
community string).
443 TCP —
HTTPS: Authentication and commands
between the Maevex 6020
Configuration and Firmware Utility and
Maevex 6020 device(s).
443 TCP —
HTTPS: Authentication and commands
between the Maevex 6020 and the
Panopto server.
1900 UDP
UPnP: Microsoft SSDP for discovery of
UPnP devices.
1935 (optional) TCP — RTMP/RTMPS: Live Streaming to the
Panopto server.
Note:
You may need administrator rights to modify your Windows Firewall settings. For
more information, see Windows documentation or contact your system administrator.
46 Matrox Maevex 6020 Remote Recorder – User Guide
Appendix B – Providing adequate airflow
to your Maevex device
Because your device disperses heat, it requires adequate airflow to ensure proper operation and to
prevent damage. The following provides guidelines for effective airflow around your device.
Leave the proper amount of room around your device –
To p r e ve n t a i r f l o w res t r ic ti on,
we recommend allowing
at least
0.75 inches (1.91 cm) of clearance around your device,
and between the top of your device and anything above it. More space may be required
depending on your environment.
When your device is resting on a plain surface, make sure your device is resting on the
original rubber feet.
Operate your device in a well ventilated location
– Don’t operate your device near a heat
source or restrict airflow to your device (for example, by operating your device inside a
desk cabinet).
Monitor your ambient temperatures
– Make sure the ambient temperature doesn’t
exceed the maximum recommended temperatures.
For more information on supported operating temperatures, see “Environmental”, page 42.
Matrox Maevex 6020 Remote Recorder – User Guide 47
Customer support
Matrox web
Our web site has product literature, press releases, technical material, a sales office list, trade show
information, and other relevant material. Visit the Matrox Graphics web site at
www.matrox.com/graphics.
View your warranty information
Matrox makes warranty information available on the Matrox site
(www.matrox.com/graphics/en/support/warranty/).
View the third party software notices
Matrox makes third party software notices and/or additional terms and conditions available on the
Matrox site (https://thirdpartylicenses.matrox.com).
Register your Matrox product
Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer
support, new product announcements, and information on special offers and upcoming events.
Hot surface Allow hot surfaces to cool before touching your Matrox unit.
Surface chaude Laissez refroidir les surfaces chaudes avant de toucher votre appareil Matrox.
Battery replacement The battery is non replaceable. To dispose of your product, see
www.matrox.com/environment/weee.
Remplacement des piles La pile n’est pas remplaçable. Pour se défaire du produit, voir
www.matrox.com/environment/weee.
USA
FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance
could void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor to
the card is required to meet FCC requirements.
CANADA
(English) Innovation, Science and Economic Development Canada
Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed the
Class A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry
Canada.
(Français) Innovation, Sciences et Développement économique Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ce present appareil numérique n’émet aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le
Règlement sur le brouillage radioélectrique édicté par Industrie Canada.
JAPAN
VCCI Compliance Statement
Remark for the Matrox hardware products supported by this guide This is a Class A product based on the
standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this
equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to
take corrective actions.
KOREA
A 급 기기 ( 업무용 방송통신기자재 )
이 기기는 업무용 (A 급 ) 전자파적합기기로서 판 매자 또는 사용자는 이 점을 주의하시기 바
라 며 , 가정외의 지역에서 사용하는 것을 목적으 로 합니다 .
EUROPE
(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 2014/30/EU for a Class A digital device. They have been tested and found to comply with
EN55032/CISPR32 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in
which case the user may be required to take adequate measures. To meet EC requirements, shielded cables must be
used to connect the monitor and other peripherals to the card. These products have been tested in a typical class A
compliant host system. It is assumed that these products will also achieve compliance in any class A compliant system.
(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 2014/30/EU pour les unités numériques de classe A. Les tests effectués ont prouvé qu’elles sont
conformes aux normes EN55032/CISPR32 et EN55024/CISPR24. Le fonctionnement de ces produits dans un
environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre les
mesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ou
autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typique
compatible classe A. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe A.
(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 2014/30/EU für ein digitales Gerät Klasse A. Sie wurden getestet und entsprechen demnach
EN55032/CISPR32 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel
verwendet werden. Diese Produkt wurden in einem typischen, der Klasse A entsprechenden, Host-System getestet. Es
wird davon ausgegangen, daß diese Produkte auch in jedem Klasse A entsprechenden System entsprechend
funktionieren.
(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 2014/30/EU elativamente ai dispositivi digitali di Classe A. Sono stati provati e sono risultati conformi alle norme
EN55032/CISPR32 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor
e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico
sistema host conforme alla classe A. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in qualsiasi
sistema conforme alla classe A.
(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase A. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55032/CISPR32 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso el
usuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables
apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en
un típico sistema anfitrión que responde a los requisitos de la clase A. Se supone que estos productos cumplirán
también con las normas en cualquier sistema que responda a los requisitos de la clase A.
EUROPE
(English) European user’s information – Directive on Waste Electrical and
Electronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.
(Français) Informations aux utilisateurs Européens – Règlementation des
déchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.
(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektro-
und Elektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.
(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
FRANCE
Avertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont
susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de
conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre
enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte
de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer
et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran.
• Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de
préférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez de
sommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.
Copyright © 2020 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle
Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.
Trademarks • Marques déposées • Warenzeichen • Marchi registrati •
Marcas registradas
Matrox Electronic Systems Ltd. /
Matrox Graphics Inc. ................................................ Matrox®, DualHead®, Avio™, C-Series™, D-Series™,
DualHead2Go™, Extio™, G400™, G450™, G550™, GXM™,
Maevex™, Marvel™, MED2mp™, MED2mp-DVI™, MED3mp-
DVI™, MED4mp™, MED5mp-DVI™, MED5mp™, Millennium™,
MMS™, Multi-Monitor Series™, MultiDesk™, Mura™,
MuraControl™, Mystique™, P650™, P690™, P750™, Parhelia™,
Parhelia™ APVe, Parhelia-512™, Parhelia-LX™, Parhelia HR256™,
PJ4OLP™, QID™, Quad Information Display™, RAD™, Quick
Connect™, MaxVIEW™, Onyx™, PixelTOUCH™, PrecisionCAD™,
Precision SGT™, QuadHead2Go™, QuickDesk™, RAD2mp™,
RAD3mp™, RAD9mp™, RADQ2mp™, Rainbow Runner®,
TheatreVUE™, TripleHead™, TripleHead2Go™, VDA™, Veos™,
Xenia™
Adobe Systems Inc. ................................................. Acrobat®, Reader®
Advanced Micro Devices, Inc. ................................. AMD®
Apple Computer, Inc. ............................................... App Store®, Apple®, iPad®, Mac®, Mac OS®
Belden Inc. ............................................................... Belden®
Dolby Laboratories, Inc............................................. Dolby®, Dolby Digital®
Facebook, Inc. .......................................................... Facebook®
Google, Inc................................................................ YouTube®
HDMI Licensing LLC ................................................. HDMI®
Intel Corporation ....................................................... Intel®
International Business Machines .............................. IBM Video Streaming™
Linus Torvalds ........................................................... Linux®
Microsoft Corporation............................................... Active Directory®, Aero®, Direct3D®, DirectShow®, DirectX®,
Microsoft®, MS-DOS®, PowerPoint®, Windows®, Windows NT®,
Windows Server®, Windows Vista®
NVIDIA Corporation .................................................. NVIDIA®
Panopto, Inc. ............................................................ Panopto™
PCI-SIG..................................................................... PCI™, PCI-X®, PCIe®, PCI Express®
Radio Corporation of America .................................. RCA®
RealVNC Ltd. ............................................................ VNC®
Restream, Inc............................................................ Restream™
SD-3C, LLC............................................................... SD™, SDHC™, SDXC™
Silicon Graphics, Inc. ................................................ OpenGL®
Silicon Image, Inc...................................................... PanelLink®, TMDS®
Twitch Interactive, Inc. .............................................. Twitch™
U.S. Environmental Protection Agency..................... ENERGY STAR®
Video Electronics Standards Association ................. DisplayPort™
VideoLAN .................................................................. VideoLAN®, VLC®, VLC® media player
Vimeo, LLC ............................................................... Vimeo®
Wibu-Systems .......................................................... WIBU®
Wowza Media Systems, LLC .................................... Wowza™
Copyright © 1996-2020 VideoLAN. This logo or a modified version may be used or modified by anyone to refer to the
VideoLAN project or any product developed by the VideoLAN team, but does not indicate endorsement by the project.
HTML5 Logo by World Wide Web Consortium (W3C). This HTML5 logo is licensed under this Public License
(http://www.creativecommons.org/licenses/by/3.0/legalcode). The logo has been modified to meet the resolution and
size required by this application.
• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally
and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques
déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous les
autres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. •
(Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Alle
sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano)
I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi
commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas
registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas las
demás marcas y nombres comerciales reconocidos a nivel nacional e internacional.
(English) Disclaimer
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The
information provided by this document is believed to be accurate and reliable at the time it is written. However, no
responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;
nor for any infringements of patents or other rights of third parties resulting from its use.
(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES EN TOUT TEMPS ET CE SANS
PRÉAVIS.
Les Graphiques Matrox Inc. se réserve le droit de modifier les spécifications en tout temps et ce sans préavis
quelconque. Les informations contenues dans ce manuel sont reconnues comme étant précises et fiables à la date de
rédaction. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, leur
reproduction et/ou distribution, en tout ou en partie, ni leur contrefaçon de brevets ou de tout autre droit appartenant à
des tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet de
Matrox Graphics Inc.
(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG
GEÄNDERT WERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Zum
Zeitpunkt der Erstellung dieses Handbuchs sind die Inhalte korrekt und verlässlich. Weiterhin übernimmt Matrox
Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, die Vervielfältigung und/oder Verteilung im
Ganzen oder zum Teil; weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch
resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox
Graphics Inc.
(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE
MOMENTO E SENZA PREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque
momento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e
attendibili al momento della pubblicazione. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità
per il loro utilizzo, per la loro distribuzione e/o riproduzione completa o in parte, come nessuna violazione a brevetti o
diritti di altri produttori derivante dal loro utilizzo.
(Español) Renuncia
LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN
CUALQUIER MOMENTO.
Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La
información facilitada en este documento se considera que es exacta y fiable hasta la fecha de publicación. Sin
embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso, por su reproducción y/o distribución
parcial o total; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No se
concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.
