Table of Contents
Philips 163V5LSB2/11 User Manual
Displayed below is the user manual for 163V5LSB2/11 by Philips which is a product in the Computer Monitors category. This manual has pages.
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Table of Contents
1. Important ................................................1
1.1 Safety precautions and maintenance ...1
1.2 Notational Descriptions .............................2
1.3 Disposal of product and packing
material ................................................................3
2. Setting up the monitor .........................4
2.1 Installation ...........................................................4
2.2 Operating the monitor ...............................5
2.3 Remove Base Stand .....................................7
3. Technical Specifications ........................8
3.1 Resolution & Preset Modes...................10
4. Power Management ............................11
5. Customer care and warranty ...........12
5.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ..................................................12
5.2 Customer Care & Warranty .................14
6. Troubleshooting & FAQs ..................15
6.1 Troubleshooting ...........................................15
6.2 General FAQs ...............................................16
1
1. Important
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take time
to read this user's manual before you use your
monitor. It contains important information and
notes regarding the operation of your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
1.1 Safety precautions and mainte-
nance
Warnings
Use of controls, adjustments or procedures
other than those specified in this documentation
may result in exposure to shock, electrical
hazards and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
• Please Keep the monitor out of direct
sunlight, very strong bright lights and
away from any other heat source. Lengthy
exposure to this type of environment may
result in discoloration and damage to the
monitor.
• Remove any object that could fall into
ventilation holes or prevent proper cooling
of the monitor’s electronics.
• Do not block the ventilation holes on the
cabinet.
• When positioning the monitor, make sure
the power plug and outlet are easily ac-
cessible.
• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.
• Please use approved power cord provided
by Philips at all times. If your power cord is
missing, please contact your local service
center. (Please refer to Customer Care
Consumer Information Center)
• Do not subject the monitor to severe
vibration or high impact conditions during
operation.
• Do not knock or drop the monitor during
operation or transportation.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure on
the LCD panel. When moving your moni-
tor, grasp the frame to lift; do not lift the
monitor by placing your hand or fingers on
the LCD panel.
• Unplug the monitor if you are not going to
use it for an extensive period of time.
• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.
• To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
• If your monitor gets wet, wipe it with dry
cloth as soon as possible.
• If foreign substance or water gets in your
monitor, please turn the power off immedi-
ately and disconnect the power cord. Then,
remove the foreign substance or water, and
send it to the maintenance center.
• Do not store or use the monitor in loca-
tions exposed to heat, direct sunlight or
extreme cold.
• In order to maintain the best performance
of your monitor and use it for a longer life-
time, please use the monitor in a location
that falls within the following temperature
and humidity ranges.
2
1. Important
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
• IMPORTANT: Always activate a moving
screen saver program when you leave
your monitor unattended. Always activate
a periodic screen refresh application
if your monitor will display unchanging
static content. Uninterrupted display of
still or static images over an extended
period may cause “burn in”, also known as
“after-imaging” or “ghost imaging”, on your
screen.
• “Burn-in”, “after-imaging”, or “ghost
imaging” is a well-known phenomenon in
LCD panel technology. In most cases, the
“burned in” or “after-imaging” or “ghost
imaging” will disappear gradually over a
period of time after the power has been
switched off.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Service
• The casing cover should be opened only
by qualified service personnel.
• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of “Consumer Information
Center”)
• For transportation information, please
refer to “Technical Specifications”.
• Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions
or warnings. They are used as follows:
Note
This icon indicates important information and
tips that help you make better use of your
computer system.
Caution
This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
3
1. Important
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment-
WEEE
This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
your local government office, the waste disposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.
Please find out about the local regulations on
how to dispose of your old monitor and packing
from your sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product,
service and activities.
From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors,
which recycle all materials (products and related
packaging material) in accordance with all
Environmental Laws and taking back program
with the contractor company.
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling program
please visit
http://www.philips.com/a-w/about/sustainability.
html
4
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
VGA Cable
* CD
Power Cable
163V5
Register your product and get support at
www.philips.com/welcome
Quick
Start
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Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from Koninklijke
Philips N.V.
Monitor drivers
User’s Manual
使用 前请阅读使用说明
保留备用
* Different according to region.
Install base stand
1. Place the monitor face down on soft
and smooth surface taking care to avoid
scratching or damaging the screen.
2. Attach/slide the base column with the
monitor until it clicks into position.
3. Hold the monitor base stand with both
hands and firmly insert the base stand into
the base column.
or
5
2. Setting up the monitor
Connecting to your PC
AC power input
VGA input
Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back of
the monitor firmly.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your
computer.
4. Plug the power cord of your computer and
your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the
monitor displays an image, installation is
complete.
2.2 Operating the monitor
Front view product description
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all
Philips LCD monitors. It allows an end user to
adjust screen performance or select functions
of the monitors directly through an on-screen
instruction window. A user friendly on screen
display interface is shown as below:
Switch monitor’s power ON and
OFF.
Adjust the brightness level.
Adjust the contrast level.
Automatically adjust the monitor.
Adjust language
Exit OSD
D-SUB
AC IN
3or
Change display format.
6
2. Setting up the monitor
How to adjust OSD with a single key?
1. The key on the bottom of the front bezel
provides dual functions to control power on/ off
and OSD menu setting.
2. Turn on the monitor by pressing the
bottom key once.
3. Now press the bottom key of front bezel
again, to enter the OSD menu.
4. You can now select any one of the functions
by quickly repeat-pressing the bottom key. The
blue box will navigate towards the right as you
press the key. You can release the bottom key
once the blue box highlights the option you
want to choose. Note that the selection is one
way loop always moving one direction and then
returning at beginning of the menu.
5. The blue box will remain on the selected
function for about 3 seconds and the function
icon will flash three times to confirm the choice
visible on the 1st layer of the OSD and activate
it.
6. To select language of your choice please
press the bottom key, choose the “Globe”
symbol on the OSD menu and let it activate.
Multiple options of language will appear on the
menu. Repeat press the bottom key again and
scroll through the languages. Leaving the blue
box on the language of your choice will select
and activate it.
7. To adjust brightness or contrast please press
the bottom key, choose and activate it. Press
the bottom key again to adjust. Note that the
selection is one way loop always moving one
direction and then returning at beginning of the
menu.
The OSD Menu
Below is an overall view of the structure of
the On-Screen Display. You can use this as a
reference when you want to work your way
around the different adjustments later on.
Main menu
Brightness
Contrast
Auto
Exit
Power off
0~100
0~100
Language
Resolution notification
This monitor is designed for optimal
performance at its native resolution, 1366 ×
768 @ 60 Hz. When the monitor is powered
on at a different resolution, an alert is displayed
on screen: Use 1366 × 768 @ 60 Hz for best
results.
Physical Function
Tilt
English,Español,Français,Deutsch,Italiano,
Português,Русский,简体中文, Türkçe,
Nederlands, Svenska, Suomi, Polski, Čeština
한국어, 日本語, Maryar, Українська,
Português do Brazil,Ελληνική
(προαιρετικός), 繁體中文(可選)
Wide Screen, 4:3
Picture Format
7
2. Setting up the monitor
2.3 Remove Base Stand
Remove the Base Stand
Before you start disassembling the monitor
base, please follow the instructions below to
avoid any possible damage or injury.
1. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen.
2. Press the locking clips to detach the base
stand away from the base column.
1
3. Detach the base column.
2
Note
This monitor accepts a 100mm × 100mm
mounting interface.
Caution
For use only with UL Listed Wall Mount Bracket
with minimum weight/load 3.5Kg
100mm
100mm
8
3. Technical Specications
3. Technical Specifications
Picture/Display
Monitor Panel Type TFT-LCD
Backlight LED
Panel Size 15.6" W (39.6cm)
Aspect Ratio 16:9
Pixel Pitch 0.252 x 0.252 mm
Brightness 220 cd/m²
Contrast Ratio (typ.) 500:1
Response Time (typ.) 12ms
Optimum Resolution 1366 x 768 @ 60Hz
Viewing Angle 90° (H) / 60° (V) @ C/R > 10
Display Colors 262K
Vertical Refresh Rate 58Hz - 62Hz
Horizontal Frequency 30kHz - 60kHz
sRGB YES
Connectivity
Signal Input VGA (Analog)
Input Signal Separate Sync, Sync on Green
Convenience
User Convenience
OSD Languages
English,German,Spanish,Greek,French,Italian,Hungarian,Dutch,Po
rtuguese,Português do Brazil,Russian,Polish,Swedish,Finnish,
Türkçe,Czech,Ukrainian,S. Chinese,T.Chinese,Japaness,Korean
Other Convenience Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8/7
Stand
Tilt -3 / +10
Power
Consumption AC Input Voltage
at 100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC , 50Hz
Normal Operation 6.52(typ.) 6.52(typ.) 6.51(typ.)
Sleep (Standby) <0.5W (typ.) <0.5W (typ.) <0.5W (typ.)
Off <0.5W (typ.) <0.5W (typ.) <0.5W (typ.)
Heat Dissipation* AC Input Voltage at
100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC , 50Hz
Normal Operation 22.25BTU/hr (typ.) 22.25BTU/hr (typ.) 22.22BTU/hr (typ.)
Sleep (Standby) <1.71BTU/hr (typ.) <1.71BTU/hr (typ.) <1.71BTU/hr (typ.)
Off <1.71BTU/hr (typ.) <1.71BTU/hr (typ.) <1.71BTU/hr (typ.)
9
3. Technical Specications
Dimension
Product with stand (WxHxD) 375x300x141 mm
Product without stand
(WxHxD) 375x233x47 mm
Product with packaging
(WxHxD) 432x301x108 mm
Weight
Product with stand 1.36kg (163V5LSB2)
0.98kg (163V5LSB23)
Product without stand 1.24kg (163V5LSB2)
0.85kg(163V5LSB23)
Product with packaging 2.2kg(163V5LSB2)
1.715kg(163V5LSB23)
Operating Condition
Temperature range (operation) 0°C to 40 °C
Relative humidity (operation) 20% to 80%
Atmospheric pressure
(operation) 700 to 1060hPa
Temperature range
(Non-operation) -20°C to 60°C
Relative humidity
(Non-operation) 10% to 90%
Atmospheric pressure
(Non-operation) 500 to 1060hPa
Environmental
ROHS YES
Packaging 100% recyclable
Cabinet
Color Black
Finish Texture
Note
1.This data is subject to change without notice. Go to www.philips.com/support to download the latest
version of leaflet.
Compliance and standards
Regulatory Approvals J-MOSS/VCCI , ISO9241-307 , EPA(optional)
10
3. Technical Specications
3.1 Resolution & Preset Modes
Maximum Resolution
1366 x 768 @ 60 Hz
H. freq (kHz) Resolution V. freq (Hz)
31.47 640 x 480 59.94
37.88 800 x 600 60.32
48.36 1024 x 768 60
44.77 1280 x 720 59.86
47.71 1366 x 768 59.79
Note
Please notice that your display works best at
native resolution of 1366 x 768 @ 60Hz. For
best display quality,please follow this resolution
recommendation.
11
4. Power Management
4. Power Management
If you have VESA DPM compliance display card
or software installed in your PC, the monitor
can automatically reduce its power consumption
when not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically. The
following table shows the power consumption
and signaling of this automatic power saving
feature:
163V5LSB23:
Power Management Definition
VESA
Mode Video H-sync V-sync Power Used LED Color
Active ON Ye s Ye s 6.52W (typ.),
6.58W(max) White
Sleep
(Standby) OFF No No 0.5W (typ.) White
(blink)
Switch Off OFF - - 0.5W (typ.) OFF
The following setup is used to measure power
consumption on this monitor.
•Native resolution: 1366 x 768
•Contrast: 50%
•Brightness: 100%
•Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
12
5. Customer care and warranty
5. Customer care and
warranty
5.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on the TFT Monitor panels
used in flat panel monitors are sometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty. This notice explains
the different types of pixel defects and defines
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on a TFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are
the types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel).
13
5. Customer care and warranty
Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are
the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another may be
more noticeable, Philips also specifies tolerances
for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement
due to pixel defects during the warranty period,
a TFT Monitor panel in a Philips flat panel
monitor must have pixel or sub pixel defects
exceeding the tolerances listed in the following
tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* ≥15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 1 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* ≥15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
14
5. Customer care and warranty
5.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your region, please
visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an Out of Warranty
service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30 calendar days
of your original purchase date. During the extended warranty period, the service includes pickup, repair
and return service, however the user will be responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered extended
warranty package, we will find alternative solutions for you, if possible, up to the extended warranty
period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by Consumer care
number) for more details.
Philips Customer Care Center number listed below.
•Local Standard
Warranty Period
•Extended Warranty Period •Total Warranty Period
•Depend on
different Regions
•+ 1 Year •Local Standard warranty period +1
•+ 2 Years •Local Standard warranty period +2
•+ 3 Years •Local Standard warranty period +3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to Important Information manual for regional service hotline, which is
available on the Philips website support page.
16
6. Troubleshooting & FAQs
6. Troubleshooting & FAQs
6.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
•Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
•First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White)
•Make sure the computer is turned on.
•Make sure the signal cable is properly
connected to your computer.
•Make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
•The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
•Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Start Guide).
•Check to see if the monitor cable has bent
pins.
•Make sure the computer is turned on.
AUTO button doesn't function
•The auto function is applicable only in
VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary.
Visible signs of smoke or sparks
•Do not perform any troubleshooting steps
•Disconnect the monitor from mains power
source immediately for safety
•Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
•Adjust the image position using the “Auto”
function in OSD Main Controls.
•Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen
•Check that the signal cable is properly
securely connected to the graphics board
or PC.
Vertical flicker appears
•Adjust the image using the “Auto” function
in OSD Main Controls.
•Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Horizontal flicker appears
•Adjust the image using the “Auto” function
in OSD Main Controls.
17
6 Troubleshooting & FAQs
•Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark
•Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
•Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
•Always activate a moving screen saver
program when you leave your monitor
unattended.
•Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
•Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
•Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears
on the screen
•The remaining dots are normal
characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.
The "power on" light is too strong and is
disturbing
•You can adjust “power on” light using the
power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
6.2 General FAQs
Q1: When I install my monitor what should
I do if the screen shows 'Cannot display
this video mode'?
Ans.: Recommended resolution for this
monitor: 1366 x 768 @ 60 Hz.
•Unplug all cables, then connect your PC to
the monitor that you used previously.
•In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labelled
'desktop area', move the sidebar to 1366 x
768 pixels.
•Open 'Advanced Properties' and set the
Refresh Rate to 60 Hz, then click OK.
•Restart your computer and repeat step 2
and 3 to verify that your PC is set at 1366
x 768 @ 60 Hz.
•Shut down your computer, disconnect your
old monitor and reconnect your Philips
LCD monitor.
•Turn on your monitor and then turn on
your PC.
Q2: What is the recommended refresh rate
for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can set it
up to 75 Hz to see if that removes the
disturbance.
Q3: What are the .inf and .icm files on the
user manual? How do I install the drivers
(.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for monitor
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6. Troubleshooting & FAQs
drivers (.inf and .icm files) or a driver disk
when you first install your monitor.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and
monitor together determine the available
resolutions. You can select the desired
resolution under Windows® Control
Panel with the "Display properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the
panel surface is not subjected to excessive
shocks and is protected from sharp or
blunt objects. When handling the monitor,
make sure that there is no pressure or
force applied to the panel surface side.
This may affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
•Press "OK" to show the OSD (On Screen
Display) menu
•Press "Down Arrow" to select the option
"Color" then press "OK" to enter color
setting, there are three settings as below.
1. Color Temperature; The two settings
are 6500K and 9300K. With settings
in the 6500K range the panel appears
"warm, with a red-white color tone",
while a 9300K temperature yields "cool,
bluewhite toning".
2. sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc)
3. User Define; the user can choose his/
her preference color setting by adjusting
red, green blue color.
Note
A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to any
PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully
compatible with standard PCs, Macs
and workstations. You may need a cable
adapter to connect the monitor to your
Mac system. Please contact your Philips
sales representative for more information.
Q10: Are Philips LCD monitors Plug-and-
Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 10/8/7.
Q11: What is Image Sticking, or Image Burn-in,
or After Image, or Ghost Image in LCD
panels?
Ans.: Uninterrupted display of still or static
images over an extended period may
cause "burn in", also known as "after-
imaging" or "ghost imaging", on your
screen. "Burn-in", "after-imaging", or "ghost
imaging" is a well-known phenomenon in
LCD panel technology. In most cases, the
"burned in" or "atter-imaging" or "ghost
imaging" will disappear gradually over a
period of time after the power has been
switched off.
Always activate a moving screen saver
program when you leave your monitor
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6 Troubleshooting & FAQs
unattended.
Always activate a periodic screen refresh
application if your LCD monitor will
display unchanging static content.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in
severe"burn-in" or "after-image" or "ghost image"
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Q12: Why is my Display not showing sharp
text, and is displaying jagged characters?
Ans.: Your LCD monitor works best at its
native resolution of 1366 x 768 @ 60 Hz.
For best display, please use this resolution.
© 2016 Koninklijke Philips N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from
Koninklijke Philips N.V.
Specifications are subject to change without notice.