Philips 231B4QPYCB/27 User Manual
Displayed below is the user manual for 231B4QPYCB/27 by Philips which is a product in the Computer Monitors category. This manual has pages.
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1
Regulatory Information
Congratulations! (Only applicable to
the model of application)
This product is TCO Certified - for
Sustainable IT
TCO Certified is an
international third party
sustainability certification for
IT products. TCO Certified ensures that
the manufacture, use and recycling of IT
products reflect environmental, social
and economic responsibility. Every TCO
Certified product model is verified by an
accredited independent test laboratory.
This product has been verified to meet
all the criteria in TCO Certified, including:
Corporate Social Responsibility
Socially responsible production -
working conditions and labor law in
manufacturing country.
Energy Efficiency
Energy efficiency of product and power
supply. Energy Star compliant, where
applicable.
Environmental Management System
Manufacturer must be certified
according to either ISO 14001 or EMAS.
Minimization of Hazardous Substances
Limits on cadmium, mercury, lead
& hexavalent chromium including
requirements for mercury-free products,
halogenated substances and hazardous
flame retardants.
Design for Recycling
Coding of plastics for easy recycling.
Limit on the number of different plastics
used.
Product Lifetime, Product Take Back
Minimum one-year product warranty.
Minimum three-year availability of spare
parts. Product takeback.
Packaging
Limits on hazardous substances in
product packaging. Packaging prepared
for recycling.
Ergonomic, User-centered design
Visual ergonomics in products with
a display. Adjustability for user
comfort (displays, headsets) Acoustic
performance – protection against
sound spikes (headsets) and fan noise
(projectors, computers) Ergonomically
designed keyboard (notebooks).
Electrical Safety, minimal electro-
magnetic Emissions
Third Party Testing
All certified product models have been
tested in an independent, accredited
laboratory.
A detailed criteria set is available for
download at www.tcodevelopment.
com, where you can also find a
searchable database of all TCO Certified
IT products.
TCO Development, the organization
behind TCO Certified, has been an
international driver in the field of
Sustainable IT for 20 years. Criteria
in TCO Certified are developed in
collaboration with scientists, experts,
users and manufacturers. Organizations
around the world rely on TCO Certified
as a tool to help them reach their
sustainable IT goals. We are owned
by TCO, a non-profit organization
representing office workers. TCO
Development is headquartered in
Stockholm, Sweden, with regional
presence in North America and Asia.
2
For more information, please visit
www.tcodevelopment.com
User define mode is used for TCO
Certified compliance.
Congratulations! (Only applicable to
the model of application)
This product is TCO Certified - for
Sustainable IT
TCO Certified is an
international third party
sustainability certification for
IT products. TCO Certified ensures that
the manufacture, use and recycling of IT
products reflect environmental, social
and economic responsibility. Every TCO
Certified product model is verified by an
accredited independent test laboratory.
Along with meeting all requirements
in TCO Certified, this product also
meets the exclusive TCO Certified Edge
certification, recognizing best in class
products in a specific sustainability
attribute.
Summary of TCO Certified Criteria:
Corporate Social Responsibility
Socially responsible production -
working conditions and labor law in
manufacturing country.
Energy Efficiency
Energy efficiency of product and power
supply. Energy Star compliant, where
applicable.
Environmental Management System
Manufacturer must be certified
according to either ISO 14001 or EMAS.
Minimization of Hazardous Substances
Limits on cadmium, mercury, lead
& hexavalent chromium including
requirements for mercury-free products,
halogenated substances and hazardous
flame retardants.
Design for Recycling
Coding of plastics for easy recycling.
Limit on the number of different plastics
used.
Product Lifetime, Product Take Back
Minimum one-year product warranty.
Minimum three-year availability of spare
parts. Product takeback.
Packaging
Limits on hazardous substances in
product packaging. Packaging prepared
for recycling.
Ergonomic, User-centered design
Visual ergonomics in products with
a display. Adjustability for user
comfort (displays, headsets) Acoustic
performance – protection against
sound spikes (headsets) and fan noise
(projectors, computers) Ergonomically
designed keyboard (notebooks).
Electrical Safety, minimal electro-
magnetic Emissions
Third Party Testing
All certified product models have been
tested in an independent, accredited
laboratory.
A detailed criteria set is available for
download at www.tcodevelopment.
com, where you can also find a
searchable database of all TCO Certified
IT products.
TCO Development, the organization
behind TCO Certified, has been an
international driver in the field of
Sustainable IT for 20 years. Criteria
in TCO Certified are developed in
collaboration with scientists, experts,
users and manufacturers. Organizations
around the world rely on TCO Certified
3
as a tool to help them reach their
sustainable IT goals. We are owned
by TCO, a non-profit organization
representing office workers. TCO
Development is headquartered in
Stockholm, Sweden, with regional
presence in North America and Asia.
For more information, please visit:
www.tcodevelopment.com
User define mode is used for TCO
Certified compliance.
Lead-free Product
Lead free display promotes
environmentally sound
recovery and disposal of waste
from electrical and electronic
equipment. Toxic substances like Lead
has been eliminated and compliance
with European community’s stringent
RoHs directive mandating restrictions
on hazardous substances in electrical
and electronic equipment have been
adhered to in order to make Philips
monitors safe to use throughout its life
cycle.
EPEAT (Only applicable to the model of
application)
(www.epeat.net)
The EPEAT (Electronic
Product Environmental
Assessment Tool)
program evaluates
computer desktops, laptops, and
monitors based on 51 environmental
criteria developed through an extensive
stakeholder consensus process
supported by US EPA.
EPEAT system helps purchasers in the
public and private sectors evaluate,
compare and select desktop computers,
notebooks and monitors based on their
environmental attributes. EPEAT also
provides a clear and consistent set of
performance criteria for the design of
products, and provides an opportunity
for manufacturers to secure market
recognition for efforts to reduce the
environmental impact of its products.
Benefits of EPEAT (Only applicable to
the model of application)
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste
EPEAT’S requirement that all registered
products meet ENERGY STAR’s energy
efficiency specifications, means that
these products will consume less energy
throughout their life.
4
CE Declaration of Conformity (English)
This device complies with the require-
ments set out in the Council Directive
on the Approximation of the Laws of the
Member States relating to Electromag-
netic Compatibility Directive (2014/30/
EU), Low-voltage Directive (2014/35/
EU), ErP Directive (2009/125/EC), RoHS
directive (2011/65/EU) and Radio Equip-
ment Directive (2014/53/EU)( for Radio
Equipment )
This product has been tested and found
to comply with the harmonized stand-
ards for Information Technology Equip-
ment, these harmonized standards
published under Directives of Official
Journal of the European Union.
(Arabic) CE
2014/30/EU(
2014/35/EU
2009/125/EC(
2011/65/EU(
2014/53/EU(
CE декларация за съответствие (Bulgarian)
Това устройство отговаря на изискванията,
посочени в Директивата на Съвета
за сближаване на законодателствата
на държавите-членки относно
електромагнитната съвместимост (2014/30/
ЕС), Директивата за ниско напрежение
(2014/35/ЕС), Директивата за определяне
на изискванията за екодизайн към продукти,
свързани с енергопотреблението (2009/125/
ЕО), Директивата относно ограничението
за употребата на определени опасни
вещества в електрическото и електронното
оборудване (2011/65/ЕС) и Директивата по
отношение на радиооборудването (2014/53/
ЕС)(за радиооборудване)
Този продукт е тестван и съответства на
хармонизираните стандарти за съоръжения
за информационните технологии, тези
хармонизирани стандарти са публикувани
под Директиви на „Официален вестник на
Европейския съюз“.
esckþIRbkasGnuvtþn_tamsþg;dar CE (Cambodian)
]bkrN_enH Gnuelamtam lkçxNÐtRmÚvnana dUcmankMNt; enAkñúgesckþIENnaM
rbs;RkúmRbwkSa sþIBIPaBRbhak;RbEhlKña énc,ab;nana rbs;rdæsmaCik
Bak;B½n§nwg esckþIENnaM sþIBI PaBsuIsgVak;Kña EpñkeGeLcRtÚm:aejuTik
(2014/30/EU)/ esckþIENnaM sþIBI kmøaMgGKÁisnITab (2014/35/EU)/
esckþIENnaM sþIBI ErP (2009/125/EC)/ esckþIENnaM sþIBI RoHS
(2011/65/EU) nig esckþIENnaM sþIBI brikçarviTüú (2014/53/EU)
¬sRmab; brikçarviTüú¦
plitplenHRtÚv)aneFVIetsþsakl,g nigrkeXIjfa smRsb
tambTdæansuxdumnIykmµsRmab;]bkrN_bec©kviTüaB½t’man
ehIybTdæansuxdumnIykmµTaMgenH RtÚv)ane)aHBum<pSayenAkñúgesckþIENnaMé
nTinanub,vtþipøÚvkarrbs;shPaBGWr:ub.
CE 符合性声明 (Chinese Simplified)
此设备符合在电磁兼容指令 (2014/30/EU)、低
电压指令 (2014/35/EU)、ErP 指令 (2009/125/
EC)、RoHS 指令 (2011/65/EU) 和无线电设备指令
(2014/53/EU) 方面协调统一各成员国法律的理事
会指令所规定的要求（针对无线电设备）。
本產品經過測試，證實符合歐盟公報所公布之資
訊科技設備調和標準。
CE izjava o sukladnosti (Croatian)
Ovaj uređaj sukladan je zahtjevima
utvrđenima u direktivi vijeća o
približavanju zakona država članica
koji se odnose na direkktivu o
elektromagnetksoj kompatibilnosti
(2014/30/EU), niskonaponsku direktivu
(2014/35/EU), ErP direktivu (2009/125/
EZ), RoHS direktivu (2011/65/EU)
i direktivu o radijskim uređajima
(2014/53/EU) (za radijske uređaje).
5
Ovaj proizvod ispitan je i utvrđena
j enjegova sukladnost s usklađenim
standardima za informatičku tehnologiju,
ti usklađeni standardi objavljeni su u
okviru direktiva služberenpg glasnika
Europske unije.
Prohlášení o shodě CE (Czech)
Toto zařízení splňuje požadavky
harmonizační směrnice zákonů
členských zemí o elektromagnetické
kompatibilitě (2014/30/EU), směrnice o
nízkém napětí (2014/35/EU), směrnice
ErP (2009/125/EU), směrnice RoHS
(2011/65/EU) a směrnice o rádiovém
vybavení (2014/53/EU)(pro rádiové
vybavení).
Na základě testování tohoto produktu
bylo zjištěno, že splňuje harmonizované
normy pro výpočetní techniku, které
byly zveřejněny v oficiálním věstníku
směrnic Evropské unie.
CE-overensstemmelseserklæring
(Danish)
Denne enhed opfylder kravene
i Rådets direktiv om indbyrdes
tilnærmelse af medlemsstaternes
lovgivning vedrørende elektromagnetisk
kompatibilitet (2014/30/EU),
lavspændingsdirektivet (2014/35/EU),
ErP-direktivet (2009/125/EF), RoHS-
direktivet (2011/65/EU) og direktivet om
radioudstyr (2014/53/EU).
Dette produkt er blevet testet og er
fundet i overensstemmelse med de
harmoniserede standarder for IT-udstyr.
Disse harmoniserede standarder er
offentliggjort i Den Europæiske Unions
Tidende under Direktiver.
CE-verklaring van conformiteit (Dutch)
Dit apparaat voldoet aan de vereisten als
uiteengezet in de Richtlijn van de Raad
inzake de Onderlinge aanpassing van de
Wetgeving der Lidstaten met betrekking
tot de Richtlijn Elektromagnetische
Compatibiliteit (2014/30/EU),
Laagspanningsrichtlijn (2014/35/EU),
ErP-richtlijn (2009/125/EG), RoHS-
richtlijn (2011/65/EU) en Richtlijn inzake
Radio-apparatuur (2014/53/EU)( voor
Radio-apparatuur).
Dit product is getest en voldoet aan de
geharmoniseerde standaarden voor
apparatuur voor informaticatechnologie.
Deze geharmoniseerde standaarden zijn
gepubliceerd onder de Richtlijnen van
het officiële tijdschrift van de Europese
Unie.
CE-yhdenmukaisuusilmoitus (Finnish)
Tämä laite täyttää neuvoston
direktiivin vaatimukset, jotka
on asetettu jäsenvaltioiden
lainsäädännön lähentämisestä liittyen
elektromagneettisen yhteensopivuuteen
(2014/30/EU), matalajännitedirektiiviin
(2014/35/EU), ErP-direktiiviin
(2009/125/EC), RoHS-direktiiviin
(2011/65/EU) ja radiojännitedirektiiviin
(2014/53/EU) (radiolaitteille).
Tämä tuote on testattu ja sen on havaittu
olevan informaatioteknologisten
laitteiden harmonisoitujen standardien
mukainen. Nämä harmonisoidut
standardit on julkaistu Euroopan
yhteisöjen virallisessa lehdessä
Direktiivit-osassa.
6
Déclaration de conformité CE (French)
Cet appareil respecte les exigences
énoncées dans la directive du
Conseil sur le rapprochement des
législations des États membres
concernant la directive Compatibilité
électromagnétique (2014/30/UE),
la directive Basse tension (2014/35/
UE), la directive ErP (2009/125/CE),
la directive RoHS (2011/65/UE) et la
directive Équipements radioélectriques
(2014/53/UE) (pour les équipements
radioélectriques).
Ce produit a été testé et jugé conforme
aux normes harmonisées pour les
équipements informatiques. Ces
normes harmonisées sont publiées sous
la rubrique Directives du Journal Officiel
de l'Union Européenne.
CE-Konformitätserklärung (German)
Dieses Gerät stimmt mit den
Anforderungen der Richtlinie des Rates
zur Angleichung der Rechtsvorschriften
der Mitgliedstaaten in Bezug auf die
Richtlinie zur elektromagnetischen
Verträglichkeit (2014/30/EU), der
Niederspannungsrichtlinie (2014/35/
EU), der ErP-Richtlinie (2009/125/
EG), der RoHS-Richtlinie (2011/65/EU)
und der Richtlinie über Funkanlagen
(2014/53/EU) (für Funkanlagen) überein.
Dieses Produkt wurde getestet und als
mit den harmonisierten Standards für
Geräte der Informationstechnologie
übereinstimmend befunden; diese
harmonisierten Standards werden unter
den Richtlinien des Amtsblatts der
Europäischen Union veröffentlicht.
Δήλωση συμμόρφωσης ΕΕ (Greek)
Αυτή η συσκευή συμμορφώνεται με τις
απαιτήσεις της Οδηγίας του Συμβουλίου
για την προσέγγιση των νομοθεσιών των
κρατών μελών σχετικά με την Οδηγία για
την ηλεκτρομαγνητική συμβατότητα (2014/30/
ΕΕ), την Οδηγία περί χαμηλής τάσης
(2014/35/ΕΕ), την Οδηγία για τα συνδεόμενα
με ενέργεια προϊόντα (ErP 2009/125/ΕΚ),
την Οδηγία για τον περιορισμό της χρήσης
ορισμένων επικίνδυνων ουσιών σε ηλεκτρικό
και ηλεκτρονικό εξοπλισμό (RoHS 2011/65/
ΕΕ) και την Οδηγία για τον ραδιοεξοπλισμό
(2014/53/ΕΕ).
Το προϊόν αυτό έχει ελεγχθεί και
διαπιστωθεί ότι συμμορφώνεται με τα
εναρμονισμένα πρότυπα για τον Εξοπλισμό
Τεχνολογίας Πληροφορικής, όπως αυτά
έχουν δημοσιευθεί στην Επίσημα Εφημερίδα
της Ευρωπαϊκής Ένωσης.
CE (Hindi)
(2014/30/
EU), - (2014/35/EU), ErP
(2009/125/EC), RoHS (2011/65/EU)
(2014/53/EU)( )
CE-megfelelőségi nyilatkozat
(Hungarian)
Ez a készülék megfelel a tagállami
jogszabályok közelítéséről szóló
tanácsi irányelvben meghatározott
követelményeknek a következő
irányelvekre vonatkozóan:
elektromágneses kompatibilitásról
szóló irányelv (2014/30/EU), alacsony
feszültségről szóló irányelv (2014/35/
EU), ErP-irányelv (2009/125/EK),
RoHS-irányelv (2011/65/EU) és
rádióberendezésekről szóló irányelv
(2014/53/EU) (rádióberendezések
esetén).
Ez a termék vizsgálatnak lett
alávetve, amelyen megfelelt az
információtechnológiai berendezések
harmonizált szabványainak. Ezek a
7
harmonizált szabványok az Európai
Unió Hivatalos Lapjának irányelvei
között lettek közzétéve.
Pernyataan Kesesuaian CE (Indonesian)
Perangkat ini mematuhi ketentuan-
ketentuan yang ditetapkan dalam
Arahan Dewan tentang Perkiraan
Undang-Undang Negara-Negara
Anggota berkenaan dengan Arahan
Kompatibilitas Elektromagnetik
(2014/30/EU), Arahan Voltase rendah
(2014/35/EU), Arahan ErP (2009/125/
EC), Arahan RoHS (2011/65/EU) dan
Arahan Peralatan Radio (2014/53/EU)(
untuk Peralatan Radio ).
Produk ini telah diuji dan dinyatakan
sesuai standar keselarasan untuk
Peralatan Teknologi Informasi, standar
keselarasan diterbitkan berdasarkan
Petunjuk Jurnal Resmi Uni Eropa.
Dichiarazione di conformità CE (Italian)
Questo dispositivo è conforme ai
requisiti stabiliti dalla direttiva del
Consiglio concernente il ravvicinamento
delle legislazioni degli Stati membri
relativa alla Direttiva sulla compatibilità
elettromagnetica (2014/30/UE), Direttiva
sulla bassa tensione (2014/35/UE),
Direttiva ErP (2009/125/CE), Direttiva
RoHS (2011/65/UE) e Direttiva sulle
apparecchiature radio (2014/53/UE) (per
apparecchiature radio).
Il presente prodotto è stato collaudato
e trovato conforme con gli standard
armonizzati per le apparecchiature
informatiche, tali standard armonizzati
sono pubblicati nelle Direttive del
Giornale Ufficiale dell'Unione Europea.
CE 適合宣言書 (Japanese)
この装置は、電磁両立性指令（2014/30/
EU）、低電圧指令（2014/35/EU）、ErP 指
令（2009/125/EC）、RoHS 指令（2011/65/
EU）および無線機器指令（2014/53/EU）（無
線機器向け）に関連した、加盟国の法律の擦
り合わせに対する理事会指令に定められた要
件を満たしています。
本製品は試験の結果、情報技術機器の整合規
格に準拠していることが判明しています。そ
の整合規格は、欧州連合官報の指令の下で公
開されています。
CE 적합성 선언 (Korean)
이 장치는 전자파 적합성 지침 (2014/30/
EU), 저전압 지침 (2014/35/EU), ErP 지침
(2009/125/EC), RoHS 지침 (2011/65/EU) 및
무선 장비 지침 (2014/53/EU) ( 무선 장비용 )
과 관련하여 회원국 법률 간의 조화에 대해
유럽연합 이사회 지침에서 명시된 요구 사항
을 준수합니다 ..
이 제품은 테스트를 거쳐 유럽연합 공보의
지침에 발표된 정보통신기기에 대한 조화 표
준을 준수하는 것으로 밝혀졌습니다 .
CE-samsvarserklæring (Norwegian)
Denne enheten er i samsvar med
kravene fastsatt i rådsdirektiv om
tilnærming av lover i medlemslandene
relatert til direktivene om
Elektromagnetisk kompatibilitet
(2014/30/EU), Lavspenning (2014/35/
EU), Økodesign (2009/125/EF), Farlige
stoffer i elektrisk og elektronisk utstyr
(2011/65/EU) og Radioutstyr (2014/53/
EU).
Dette produktet er testet og funnet å
overholde de harmoniserte standarder
for IT-utstyr. Disse harmoniserte
standardene er utgitt under Direktiver i
Den europeiske unions tidende.
Deklaracja zgodności CE (Polish)
Urządzenie to jest zgodne z
wymogami dyrektywy Rady w sprawie
zbliżenia ustawodawstw Państw
Członkowskich odnoszących się do
dyrektywy w sprawie kompatybilności
elektromagnetycznej (2014/30/UE),
dyrektywy niskonapięciowej (2014/35/
UE), dyrektywy ErP (2009/125/
WE), dyrektywy RoHS (2011/65/UE)
8
oraz dyrektywy w sprawie urządzeń
radiowych (2014/53/UE) (w przypadku
urządzeń radiowych).
Produkt ten został poddany testom i
stwierdzono jego zgodność z normami
zharmonizowanymi dla urządzeń
technologii informacyjnej; normy
zharmonizowane zostały opublikowane
w dyrektywach w Dzienniku Urzędowym
Unii Europejskiej.
Declaração de conformidade CE
(Portuguese)
Este dispositivo cumpre os requisitos
estabelecidos na Diretiva do Conselho
relativa à aproximação das legislações
dos Estados-membros respeitantes
a Compatibilidade Eletromagnética
(2014/30/UE), Diretiva de Baixa Tensão
(2014/35/UE), Diretiva ErP (2009/125/
CE), Diretiva RoHS (2011/65/UE) e
Diretiva de Equipamentos de Rádio
(2014/53/UE) (para equipamentos de
rádio).
Este produto foi testado e considerado
em conformidade com as normas
harmonizadas para Equipamentos de
Tecnologia de Informação, publicadas
nas Diretivas do Jornal Oficial da União
Europeia.
Declaração de Conformidade CE
(Portuguese Brazil)
Este dispositivo está em conformidade
com os requisitos determinados na
Diretriz do Conselho na Aproximação
das Leis dos Estados Membros em
relação à Diretriz de Compatibilidade
Magnética (2014/30/UE), Diretriz de
Baixa Tensão (2014/35/UE), Diretriz ErP
(2009/125/CE), Diretriz RoHS (2011/65/
UE) e Diretriz de Equipamentos de Rádio
(2014/53/UE) (para Equipamentos de
Rádio).
Este produto foi testado e está
em conformidade com as normas
harmonizadas para Equipamentos
de Tecnologia da Informação, estas
normas harmonizadas publicadas sob
as diretivas do Jornal Oficial da União
Europeia.
Declaraţie de conformitate CE
(Romanian)
Acest dispozitiv respectă cerințele
prevăzute în Directiva Consiliului
privind armonizarea legislației statelor
membre referitoare la Directiva privind
compatibilitatea electromagnetică
(2014/30/UE), Directiva privind limitele
de tensiune (2014/35/UE), Directiva
ErP (2009/125/CE ), Directiva RoHS
(2011/65/UE) și Directiva privind
echipamentele radio (2014/53/UE)
(pentru echipamentele radio).
Acest produs a fost testat şi s-a constatat
că este în conformitate cu standardele
armonizate pentru echipamentele
de tehnologia informaţiei. Aceste
standarde armonizate sunt publicate în
conformitate cu directivele din Jurnalul
Oficial al Uniunii Europene.
Декларация соответствия СЕ (Russian)
Данное устройство соответствует
требованиям, установленным в Директиве
Совета о сближении законодательств
стран-членов в отношении директивы
электромагнитной совместимости (2014/30/
EU), директивы по низковольтному
электрооборудованию (2014/35/EU),
директивы ErP (2009/125/EC), директивы
RoHS (2011/65/EU) и директивы о
радиооборудовании (2014/53/EU) (на
радиоаппаратуру).
После проведения испытаний было
признано, что устройство соответствует
согласованным стандартам для
оборудования информационных технологий,
опубликованным в разделе «Директивы»
Официального вестника Европейского союза.
9
CE Deklaracija o usaglašenosti (Serbian)
Ovaj uređaj ispunjava zahteve iz
Direktive Saveta o približavanju
zakona država članica u vezi s
Direktivom o elektromagnetnoj
kompatibilnosti (2014/30/EU),
Direktivom o niskonaponskoj opremi
(2014/35/EU), Direktivom o zahtevima
za ekodizajn proizvoda koji koriste
energiju (2009/125/EZ), Direktivom o
primeni opasnih supstanci u električnoj
i elektronskoj opremi (2011/65/EU) i
Direktivom za radio opremu (2014/53/
EU) (za radio opremu).
Ovaj proizvod je testiran i u saglasnosti
je sa harmonizovanim standardima za
Proizvode informacione tehnologije,
a ovi harmonizovani standardi su
objavljeni u okviru Direktiva Službenog
lista Evropske unije.
CE Uygunluk Beyanı (Slovak)
Toto zariadenie spĺňa požiadavky
uvedené v smernici Rady o aproximácii
práva členských štátov, ktoré sa týkajú
smernice (2014/30/EÚ), smernice o
nízkom napätí (2014/35/EÚ),smernice
ErP (2009/125/ES), smernice RoHS
(2011/65/EÚ) a smernice o rádiových
zariadeniach (2014/53/EÚ) (pre rádiové
zariadenia).
Tento výrobok sa skúšal a zistilo sa, že
vyhovuje harmonizovaným normám pre
zariadenia informačných technológií,
pričom tieto harmonizované normy boli
uverejnené v rámci smerníc oficiálneho
žurnála Európskej únie.
CE-izjava o skladnosti (Slovenian)
Ta naprava je skladna z zahtevami,
opredeljenimi v direktivi Sveta o
približevanju zakonodaje držav članic
v zvezi z Direktivo o elektromagnetni
združljivosti (2014/30/EU), Direktivo o
nizki napetosti (2014/35/EU), Direktivo
ErP (2009/125/ES), Direktivo RoHS
(2011/65/EU) in Direktivo o radijski
opremi (2014/53/EU) (za radijsko
opremo).
Ta izdelek je bil preskušen in v teh
preskusih je bilo ugotovljeno, da je
skladen z usklajenimi standardi za
opremo za informacijsko tehnologijo.
Ti usklajeni standardi so objavljeni v
direktivah v Uradnem listu Evropske
unije.
Declaración de conformidad de CE
(Spanish)
Este dispositivo cumple los requisitos
establecidos en la Directiva del Consejo
sobre la Aproximación de las Leyes
de los Estados Miembros en relación
con la Directiva de compatibilidad
electromagnética (2014/30/UE), la
Directiva de baja tensión (2014/35/
UE), la Directiva ErP (2009/125/EC),
la Directiva RoHS (2011/65/UE) y la
Directiva de equipos de radio (2014/53/
UE) (para equipos de radio).
Se ha comprobado que este equipo
cumple las normas armonizadas
para los Equipos de Tecnología de
la Información. Se han publicado
estas normas armonizadas según las
Directivas del Diario Oficial de la Unión
Europea.
CE-försäkran om överensstämmelse
(Swedish)
Denna enhet uppfyller kraven i
rådets direktiv om närmande av
medlemsstaternas lagstiftning för
direktivet om elektromagnetisk
kompatibilitet (2014/30/EU),
lågspänningsdirektivet (2014/35/EU),
ErP-direktivet (2009/125/EG), RoHS-
direktivet (2011/65/EU) och direktivet
om radioutrustning (2014/53/EU) (för
radioutrustning).
Denna produkt har testats och
överensstämmer med harmoniserade
10
standarder för IT-utrustning. Dessa
harmoniserade standarder har
publicerats under direktiven i Europeiska
unionens officiella tidning.
คำ�ประก�ศก�รด้�นก�รปฏิบัติต�ม
ข้อกำ�หนด CE (Thai)
อุปกรณ์นี้สอดคล้องกับความต้องการที่กำาหนด
ไว้ในข้อกำาหนดของสภาในเรื่องของการ
ประมาณของกฎหมายของประเทศสมาชิกที่
เกี่ยวข้องกับข้อกำาหนดความเข้ากันได้ของ
คลื่นแม่เหล็กไฟฟ้า (2014/30/EU), ข้อกำาหนด
แรงดันไฟฟ้าต่ำา (2014/35/EU), ข้อกำาหนด
ErP (2009/125/EC), ข้อกำาหนด RoHS
(2011/65/EU) และข้อกำาหนดอุปกรณ์วิทยุ
(2014/53/EU)(สำาหรับอุปกรณ์วิทยุ).
ผลิตภัณฑ์นี้ได้รับการทดสอบ และพบว่า
สอดคล้องกับมาตรฐานที่เกี่ยวข้องสำาหรับ
อุปกรณ์เทคโนโลยีสารสนเทศ ซึ่งมาตรฐานที่
เกี่ยวข้องเหล่านี้มีการเผยแพร่ภายใต้ข้อกำาหนด
ของวารสารอย่างเป็นทางการของสหภาพยุโรป
CE Uygunluk Beyanı (Turkish)
Bu aygıt, Elektromanyetik Uyumluluk
Yönergesi (2014/30/EU), Düşük Gerilim
Yönergesi (2014/35/EU), ErP Yönergesi
(2009/125/EC), RoHS Yönergesi
(2011/65/EU) ve Radyo Donanımı
Yönergesiyle (2014/53/EU) (Radyo
Donanımı için) ilgili Üye Ülkelerin
Mevzuatının Yakınlaştırılması konusunda
Konsey Yönergesinde belirtilen
gereksinimlerle uyumludur.
Bu ürün test edilmiş ve Bilgi Teknolojisi
Donanımına yönelik uyumlaştırılmış
standartlara uygun olduğu görülmüştür;
bu uyumlaştırılmış standartlar Avrupa
Birliği Resmi Gazetesi'nin Yönergeler
kısmı altında yayımlanmıştır.
Декларація ЄС про відповідність (Ukranian)
Цей пристрій відповідає вимогам,
визначеним у Директиві Ради з питань
адаптації законодавства держав-членів
відповідно до Директиви Європейського
союзу (2014/30/EU) щодо електромагнітної
сумісності, Директиви (2014/35/EU) щодо
низьковольтних пристроїв, Директиви
(2009/125/EU) щодо екодизайну виробів,
зв’язаних з виробництвом електроенергії,
Директива (2011/65/EU) щодо обмеження
вмісту шкідливих речовин та Директива
(2014/53/EU) щодо радіотехнічного
обладнання (для радіотехнічного
обладнання).
Була проведена перевірка цього виробу
і встановлено, що він відповідає вимогам
гармонізованих стандартів щодо обладнання
інформаційних технологій. Ці гармонізовані
стандарти публікуються в рамках Директив у
Офіційному журналі Європейського Союзу.
(Vietnamese)
11
Energy Star Declaration (Only
applicable to the model of application)
(www.energystar.gov)
As an ENERGY STAR® Partner,
we have determined that this
product meets the ENERGY
STAR® guidelines for energy
efficiency.
Note
• To prevent possible hearing damage,
do not listen at high volume levels
for long periods.
• Um mögliche Hörschäden zu
verhindern, ist ein dauerhaftes
Hören bei großer Lautstärke zu
vermeiden.
• We recommend you switch off the
monitor when it is not in use for a
long time.
Federal Communications Commission
(FCC) Notice (U.S. Only)
This equipment has been tested
and found to comply with the limits
for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These
limits are designed to provide
reasonable protection against
harmful interference in a residential
installation. This equipment
generates, uses and can radiate
radio frequency energy and, if not
installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications.
However, there is no guarantee
that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined
by turning the equipment off and
on, the user is encouraged to try to
correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an
experienced radio/TV technician for
help.
Changes or modifications not
expressly approved by the party
responsible for compliance could
void the user's authority to operate
the equipment.
Use only RF shielded cable that was
supplied with the monitor when
connecting this monitor to a computer
device.
To prevent damage which may result in
fire or shock hazard, do not expose this
appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS
MEETS ALL REQUIREMENTS OF THE
CANADIAN INTERFERENCE-CAUSING
EQUIPMENT REGULATIONS.
FCC Compliance Statement
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference,
and (2) this device must accept any
interference received, including
interference that may cause undesired
operation.
Commission Federale de la
Communication (FCC Declaration)
Cet équipement a été testé et
déclaré conforme auxlimites des
appareils numériques de class B,aux
12
termes de l'article 15 Des règles de
la FCC. Ces limites sont conçues
de façon à fourir une protection
raisonnable contre les interférences
nuisibles dans le cadre d'une
installation résidentielle.
CET appareil produit, utilise et peut
émettre des hyperfréquences qui,
si l'appareil n'est pas installé et
utilisé selon les consignes données,
peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir
l'absence d'interférences dans le
cadre d'une installation particulière.
Si cet appareil est la cause
d'interférences nuisibles pour la
réception des signaux de radio ou
de télévision, ce qui peut être décelé
en fermant l'équipement, puis en le
remettant en fonction, l'utilisateur
pourrait essayer de corriger la
situation en prenant les mesures
suivantes:
• Réorienter ou déplacer l’antenne de
réception.
• Augmenter la distance entre
l’équipement et le récepteur.
• Brancher l’équipement sur un
autre circuit que celui utilisé par le
récepteur.
• Demander l’aide du marchand ou
d’un technicien chevronné en radio/
télévision.
Toutes modifications n'ayant pas
reçu l'approbation des services
compétents en matière de
conformité est susceptible d'interdire
à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA
CLASSE B RESPECTE TOUTES LES
EXIGENCES DU REGLEMENT SUR LE
MATERIEL BROUILLEUR DU CANADA.
EN55022 or EN55032 Compliance
(Czech Republic Only)
This device belongs to category B
devices as described in EN55022
or EN55032,unless it is specifically
stated that it is a Class A device on
the specification label .The following
applies to devices in Class A of EN55022
or EN55032(radius of protection up
to 30 meters). The user of the device
is obliged to take all steps necessary
to remove sources of interference to
telecommunication or other devices.
Není-li na typovém štítku výslovně
uvedeno, že toto zařízení patří do třídy
A, patří mezi zařízení třídy B dle normy
EN55022 nebo EN55032. Následující
údaje platí pro zařízení třídy A dle normy
EN55022 nebo EN55032 (ochranné
pásmo do 30 metrů). Uživatel zařízení
je povinen provést veškeré nezbytné
kroky k odstranění zdrojů rušení
telekomunikačních nebo jiných zařízení.
13
Polish Center for Testing and
Certification Notice
The equipment should draw power
from a socket with an attached
protection circuit (a three-prong socket).
All equipment that works together
(computer, monitor, printer, and so on)
should have the same power supply
source.
The phasing conductor of the room's
electrical installation should have a
reserve short-circuit protection device in
the form of a fuse with a nominal value
no larger than 16 amperes (A).
To completely switch off the equipment,
the power supply cable must be
removed from the power supply socket,
which should be located near the
equipment and easily accessible.
A protection mark "B" confirms that
the equipment is in compliance with
the protection usage requirements of
standards PN-93/T-42107 and PN-89/
E-06251.
North Europe (Nordic Countries)
Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
14
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor
entspricht den in der "Verordnung
über den Schutz vor Schäden durch
Röntgenstrahlen" festgelegten
Vorschriften.
Auf der Rückwand des Gerätes
befindet sich ein Aufkleber, der auf die
Unbedenklichkeit der Inbetriebnahme
hinweist, da die Vorschriften über die
Bauart von Störstrahlern nach Anlage III
¤ 5 Abs. 4 der Röntgenverordnung erfüllt
sind.
Damit Ihr Monitor immer den in
der Zulassung geforderten Werten
entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet
werden.
3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte
Lesbarkeit und erhöhte Augenbelastung bei zu
geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
China RoHS
根据中国大陆《电器电子产品有害物质限制使用管
理办法》（也称为中国大陆 RoHS），以下部分列出
了本产品中可能包含的有害物质的名称和含量。
部件名称
有害物质
铅
（Pb）
汞
（Hg）
镉
（Cd）
六价铬
（Cr(VI)）
多溴联苯
（PBB）
多溴二苯醚
（PBDE）
外壳 ○ ○ ○ ○ ○○
液晶显示屏 × ○ ○ ○ ○ ○
电路板组件 *×○ ○ ○ ○ ○
电源适配器 × ○ ○ ○ ○ ○
电源线 /连接线 ×○ ○ ○○ ○
本表格依据 SJ/T 11364 的规定编制。
* ： 电路板组件包括印刷电路板及其构成的零部件，如电阻、电容、集成电路、
连接器等。
○： 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限
量要求以下。
×： 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规
定的限量要求。
备注：以上“×”的部件中，部分含有有害物质超过是由于目前行业技术水平所
限，暂时无法实现替代或减量化。
环保使用期限
电器电子产品有害物质限制使用管理办法说明：该
电器电子产品含有某些有害物质，在环保使用期限
内可以放心使用，超过环保使用期限之后应该进入
回收循环系统。
《废弃电器电子产品回收处理管理条例》提示性
说明
为了更好地关爱及保护地球，当用户不再需要此产
品或产品寿命终止时，请遵守国家废弃电器电子产
品回收处理相关法律法规，将其交给当地具有国家
认可的回收处理资质的厂商进行回收处理。
中国环境标志产品认证提示性说明
( 适用于中国环境认证的型号）
a. 产品无任何外接输入电源相连时才能实现零能耗
状况。
b. 保证产品售出后 3年内提供可更换部件。
15
臺灣 RoHS
單元
限用物質及其化學符號
�
鉛
(Pb)
汞
(Hg)
鎘
(Cd)
六價鉻
(Cr+6)
多溴聯苯
(PBB)
多溴二苯醚
(PBDE)
塑料外框 ○ ○ ○ ○ ○ ○
後殼 ○ ○ ○ ○ ○ ○
液晶面板 － ○ ○ ○ ○ ○
電路板組件 － ○ ○ ○ ○ ○
底座 ○ ○ ○ ○ ○ ○
電源線 － ○ ○ ○ ○ ○
其他線材 － ○ ○ ○ ○ ○
備考
1
.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
備考2.〝－〞係指該項限用物質為排除項目。
臺灣 RoHS（帶遙控器）
單元
限用物質及其化學符號
�
鉛
(Pb)
汞
(Hg)
鎘
(Cd)
六價鉻
(Cr+6)
�
多溴聯苯
(PBB)
多溴二苯醚
(PBDE)
塑料外框 ○ ○ ○ ○ ○ ○
後殼 ○ ○ ○ ○ ○ ○
液晶面板 － ○ ○ ○ ○ ○
電路板組件 － ○ ○ ○ ○ ○
底座 ○ ○ ○ ○ ○ ○
電源線 －○ ○ ○ ○ ○
其他線材
－
○ ○ ○ ○ ○
備考
1
.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
備考2.〝－〞係指該項限用物質為排除項目。
遙控器 － ○ ○ ○ ○ ○
臺灣 RoHS（帶喇叭）
單元
限用物質及其化學符號
�
鉛
(Pb)
汞
(Hg)
鎘
(Cd)
六價鉻
(Cr+6)
�
多溴聯苯
(PBB)
多溴二苯醚
(PBDE)
塑料外框 ○ ○ ○ ○ ○ ○
後殼 ○ ○ ○ ○ ○ ○
液晶面板 － ○ ○ ○ ○ ○
電路板組件 － ○ ○ ○ ○ ○
底座 ○ ○ ○ ○ ○ ○
電源線 －○ ○ ○ ○ ○
其他線材
－
○ ○ ○ ○ ○
備考
1
.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
備考2.〝－〞係指該項限用物質為排除項目。
喇叭 － ○ ○ ○ ○ ○
臺灣衛服法
1. 警語 : 使用過度恐傷害視力。
2. 注意事項
使用 30 分鐘請休息 10 分鐘。
未滿 2歲幼兒不看螢幕，2歲以上每天看
螢幕不要超過 1小時。
Turkish RoHS
Türkiye Cumhuriyeti: EEE
Yönetmeliğine Uygundur
(土耳其共和国 : 符合 EEE 法规 )
Ukraine RoHS
Обладнання відповідає вимогам Технічного
регламенту щодо обмеження використання
деяких небезпечних речовин в електричному
та електронному обладнанні, затвердженого
постановою Кабінету Міністрів України від 3
грудня 2008 № 1057
(此产品符合由乌克兰内阁决议生效的技术法规：
No.1057, 2008 年12 月3日，为关于电子电气产品的
危险物质管控的法规 )
이 기기는 가정용 (B 급 ) 전
자파 적합 기기로서 주로 가
정에서 사용하는 것을 목적
으로 하며 , 모든 지역에서 사
용할 수 있습니다 .
この装置は、クラス B 情報技術装置です。
この装置は、家庭環境で使用することを
目的としていますが、この装置がラジオ
やテレビジョン受信機に近接して使用さ
れると、受信障害を引き起こすことがあ
ります。
取扱説明書に従って正しい取り扱いをし
て下さい。 VCCI-B
粗分類 化学物質表
Pb Hg Cd Cr6+ PBBs PBDEs
前面ベゼル O O O O O O
背面カバー O O O O O O
スタンド O O O O O O
LCD パネル
WLED 適用除
外の O O O O O
CCFL 適用除
外の
適用除
外の O O O O
PCBA 適用除
外の O O O O O
ケーブル & ワイヤ 適用除
外の O O O O O
リモコン 適用除
外の O O O O O
*：PCBA はベア印刷回路基板、で構成され、はんだ付けおよび抵抗器、コ
ンデンサ、アレー、コネクタ、チップなど、その表面実装エレメントで構
成されます。
注 1: 「O」は、計算される物質の含有率が参照含有率を超えていないこと
を示します。
注 2: 「適用除外」項目は、特定の化学物質が JIS C 0950 の規格により適用
除外とされた項目に対応することを意味します。
JIS C 0950
16
Restriction on Hazardous Substances
statement (India)
This product complies with the “E-Waste
(Management) Rules, 2016” CHAPTER
V, rule 16, sub-rule (1). Whereas New
Electrical and Electronic Equipment
and their components or consumables
or parts or spares do not contain
Lead, Mercury, Cadmium, Hexavalent
Chromium, polybrominated biphenyls
and polybrominated diphenyl ethers
beyond a maximum concentration
value of 0.1% by weight in homogenous
materials for lead, mercury, hexavalent
chromium, polybrominated biphenyls
and polybrominated diphenyl ethers
and of 0.01% by weight in homogenous
materials for cadmium. except of
exemptions set in Schedule 2 of the
Rule.
E-Waste Declaration for India
This symbol on the product or on its
packaging indicates that this product
must not be disposed of with your
other household waste. Instead it is
your responsibility to dispose of your
waste equipment by handing it over
to a designated collection point for
the recycling of waste electrical and
electronic equipment. The separate
collection and recycling of your waste
equipment at the time of disposal will
help to conserve natural resources and
ensure that it is recycled in a manner
that protects human health and the
environment. For more information
about E -waste please visit http://www.
india.philips.com/about/sustainability/
recycling/index.page and to know
where you can drop off your waste
equipment for recycling in India please
contact on below given contact details.
Helpline number: 1800-425-6396
(Monday to Saturday, 9 a.m. to 5:30 pm)
Centralized E-waste collection center
Address:
TPV Technology India Private
Limited,
59, Maheswari Nagar, 1st Main
Road, Mahadevapura Post,
Whitefield Road,
Bangalore, Karnataka,PIN:
560048, Tel: 080-3023-1000
E-mail: india.callcentre@tpv-tech.com
17
Information for U.K. only
WARNING - THIS APPLIANCE MUST BE
EARTHED.
Important:
This apparatus is supplied with an
approved moulded 13A plug. To change
a fuse in this type of plug proceed as
follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS
1362 5A,A.S.T.A. or BSI approved
type.
3. Retit the fuse cover.
If the fitted plug is not suitable for your
socket outlets, it should be cut off and
an appropriate 3-pin plug fitted in its
place.
If the mains plug contains a fuse, this
should have a value of 5A. If a plug
without a fuse is used, the fuse at the
distribution board should not be greater
than 5A.
NOTE: The severed plug must be
destroyed to avoid a possible
shock hazard should it be
inserted into a 13A socket
elsewhere.
(A)
(B)
How to connect a plug
The wires in the mains lead are coloured
in accordance with the following code:
BLUE -“NEUTRAL”(“N”)
BROWN -“LIVE”(“L”)
GREEN&YELLOW -“EARTH”(“E”)
1. The GREEN&YELLOW wire must
be connected to the terminal in
the plug which is marked with
the letter "E" or by the Earth
symbol or coloured GREEN or
GREEN&YELLOW.
2. The BLUE wire must be connected
to the terminal which is marked with
the letter "N" or coloured BLACK.
3. The BROWN wire must be
connected to the terminal which
is marked with the letter "L" or
coloured RED.
Before replacing the plug cover, make
certain that the cord grip is clamped
over the sheath of the lead - not simply
over the three wires.
-
18
Service contact information(English)
Contact Information for WESTERN EUROPE region:
Country CSP Hotline Number Price Opening Hours
Austria RTS +43 1502842133 Local call tariff Mon to Fri : 9am - 6pm
Belgium Mainteq +32 27007360 Local call tariff Mon to Fri : 9am - 6pm
Cyprus Alman 800 92 256 Free of charge Mon to Fri : 9am - 6pm
Denmark Infocare +45 3525 8761 Local call tariff Mon to Fri : 9am - 6pm
Finland Infocare +358 09 2290 1908 Local call tariff Mon to Fri : 9am - 6pm
France Mainteq +33 157324070 Local call tariff Mon to Fri : 9am - 6pm
Germany RTS +49 696 640 4383 Local call tariff Mon to Fri : 9am - 6pm
Greece Alman +30 00800 4414 4670 Free of charge Mon to Fri : 9am - 6pm
Ireland RepairTech +353 01 601 1161 Local call tariff Mon to Fri : 8am - 5pm
Italy Anovo Italy +39 0245287030 Local call tariff Mon to Fri : 9am - 6pm
Luxembourg Mainteq +352 26 84 30 00 Local call tariff Mon to Fri : 9am - 6pm
Netherlands Mainteq +31 10 428 9533 Local call tariff Mon to Fri : 9am - 6pm
Norway Infocare +47 2270 8250 Local call tariff Mon to Fri : 9am - 6pm
Poland MSI +48 0222030327 Local call tariff Mon to Fri : 9am - 6pm
Portugal Ename 800 780 902 Free of charge Mon to Fri : 8am - 5pm
Spain Ename +34 915909335 Local call tariff Mon to Fri : 9am - 6pm
Sweden Infocare +46 08 632 0016 Local call tariff Mon to Fri : 9am - 6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call tariff Mon to Fri : 9am - 6pm
United
Kingdom
RepairTech +44 0207 949 0069 Local call tariff Mon to Fri : 8am - 5pm
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Contact Information for China:
Country Call center Consumer care number
China PCCW Limited 4008 800 008
19
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center CSP Consumer care number
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For
AOC&Philips only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088 (for
Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia&Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Contact Information for NORTH AMERICA:
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800)479-6696
20
Contact Information for APMEA region:
Country ASP Consumer care number Opening hours
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri. 9:00am-
5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri. 9:00am-
6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri. 9:00am-
5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu. 08:30-
12:00; 13:00-17:30
Fri. 08:30-11:30;
13:00-17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri. 9:00am-
5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri. 8:15am-
5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri. 8:30am-
5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-
6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am~5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri. 9:00am-
6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am~05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
21
Thailand Axis Computer System
Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am~05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリップスモニター
・サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
22
CSP
AustriaRTS+43 1502842133Local call
tari
Mon to Fri:
9am - 6pm
Belgium Mainteq+32 27007360Local call
tari
Mon to Fri:
9am - 6pm
CyprusAlman800 92 256Free of
charge
Mon to Fri:
9am - 6pm
Denmark Infocare+45 3525 8761Local call
tari
Mon to Fri:
9am - 6pm
FinlandInfocare +358 09 2290 1908Local call
tari
Mon to Fri:
9am - 6pm
FranceMainteq+33 157324070Local call
tari
Mon to Fri:
9am - 6pm
GermanyRTS+49 696 640 4383Local call
tari
Mon to Fri:
9am - 6pm
GreeceAlman+30 00800 4414
4670
Free of
charge
Mon to Fri:
9am - 6pm
Ireland RepairTech+353 01 601 1161Local call
tari
Mon to Fri:
8am - 5pm
ItalyAnovo Italy+39 0245287030Local call
tari
Mon to Fri:
9am - 6pm
Luxembourg Mainteq+352 26 84 30 00Local call
tari
Mon to Fri:
9am - 6pm
NetherlandsMainteq+31 10 428 9533Local call
tari
Mon to Fri:
9am - 6pm
Norway Infocare+47 2270 8250Local call
tari
Mon to Fri:
9am - 6pm
PolandMSI+48 0222030327Local call
tari
Mon to Fri:
9am - 6pm
Portugal Ename800 780 902Free of
charge
Mon to Fri:
8am - 5pm
SpainEname+34 915909335Local call
tari
Mon to Fri:
9am - 6pm
SwedenInfocare+46 08 632 0016Local call
tari
Mon to Fri:
9am - 6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116Local call
tari
Mon to Fri:
9am - 6pm
United
Kingdom
RepairTech+44 0207 949
0069
Local call
tari
Mon to Fri:
8am - 5pm
23
Brazil
Vermont
0800-7254101
Argentina0800 3330 856
ChinaPCCW Limited 4008 800 008
CSP
BulgariaLAN ServiceLAN Service+359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep.AsupportAsupport420 272 188 300
EstoniaFUJITSUFUJITSU
+372 6519900 (General)
+372 6519972 (workshop)
GeorgiaEsabiEsabi+995 322 91 34 71
Hungary
Profi ServiceProfi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c.
+7 727 3097515
Latvia ServiceNet LVServiceNet LV
+371 67460399
+371 27260399
LithuaniaUAB ServicenetUAB Servicenet
+370 37 400160 (general)
+370 7400088 (for Philips)
MacedoniaAMCAMC+389 2 3125097
MoldovaComelComel+37322224035
RomaniaSkinSkin+40 21 2101969
RussiaCPSCPS8 800 220 00 04
Serbia &
MontenegroKim Tec d.o.o.Kim Tec d.o.o.+381 11 20 70 684
SlovakiaDatalan ServiceDatalan Service+421 2 49207155
SloveniaPC H.andPC H.and+386 1 530 08 24
the republic of
Belarus
ServiceByServiceBy+375 17 284 0203
TurkeyTecproTecpro+90 212 444 4 832
24
UkraineTopazTopaz+38044 525 64 95
UkraineComelComel+380 5627444225
U.S.A.EPI-e-center(877) 835-1838
CanadaEPI-e-center(800) 479-6696
ASP
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre+97 14 8837911
Sun.~Thu. 09:00 - 18:00
Australia
AGOS NETWORK PTY
LTD
1300 360 386
Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India
REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
IsraelEastronics LTD1-800-567000
Sun.~Thu. 08:00-
18:00
Korea
Alphascan Displays,
Inc
1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
MalaysiaR-Logic Sdn Bhd+603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New ZealandVisual Group Ltd. 0800 657447
Mon.~Fri.
8:30am-5:30pm
PakistanTVONICS Pakistan+92-213-6030100
Sun.~Thu.
10:00am-6:00pm
25
Philippines
EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa
Computer Repair
Technologies
011 262 3586
Mon.~ Fri.
08:00am-05:00pm
TaiwanFETEC.CO0800-231-099
Mon.~Fri. 09:00 -
18:00
Thailand
Axis Computer System
Co., Ltd.
(662) 934-5498
Mon.~Fri.
08:30am-05:30pm
Turkmenistan
Technostar Service
Centre
+(99312) 460733
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan
Soniko Plus Private
Enterprise Ltd
+99871 2784650
Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007
Ho Chi Minh City
+84 5113.562666 Dan-
ang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan
フィリップ ス モ ニ タ ー・サ
ポートセンター
0120-060-530
Mon.~Fri. 10:00 - 17:00
26
(Bulgarian)
CSP
RTS +43 1502842133
+32 27007360
800 92 256
+45 3525 8761
+358 09 2290 1908
+33 157324070
RTS +49 696 640 4383
+30 00800 4414
4670
+353 01 601 1161
+39 0245287030
+352 26 84 30 00
+31 10 428 9533
+47 2270 8250
MSI +48 0222030327
800 780 902
+34 915909335
+46 08 632 0016
27
+41 02 2310 2116
+44 0207 949 0069
0800 3330 856
4008 800 008
CSP
+359 2 960 2360
420 272 188 300
+995 322 91 34 71
+7 727 3097515
+371 67460399
+371 27260399
AMC AMC +389 2 3125097
+37322224035
+40 21 2101969
CPS CPS 8 800 220 00 04
28
+381 11 20 70 684
+421 2 49207155
+386 1 530 08 24
+375 17 284 0203
+90 212 444 4 832
+38044 525 64 95
+380 5627444225
U.S.A.
ASP
+97 14 8837911
1300 360 386
56677
PERKASA
29
+603 5102 3336
0800 657447
6359456
011 262 3586
460957
+99871 2784650
+84 8 38248007 Ho
+84 5113.562666
フィリップ ス モ ニ タ ー・
サポートセンター ~
30
B½t’manTMnak;TMngesvakmµ (Cambodian)
B½t’manTMnak;TMng sRmab;tMbn;GWr:ubxaglic ³
RbeTs CSP elxTUrsBÞsV½yP¢ab; témø em:agebIk
Austria RTS +43 1502842133 Local call tariff Mon to Fri : 9am - 6pm
Belgium Mainteq +32 27007360 Local call tariff Mon to Fri : 9am - 6pm
Cyprus Alman 800 92 256 Free of charge Mon to Fri : 9am - 6pm
Denmark Infocare +45 3525 8761 Local call tariff Mon to Fri : 9am - 6pm
Finland Infocare +358 09 2290 1908 Local call tariff Mon to Fri : 9am - 6pm
France Mainteq +33 157324070 Local call tariff Mon to Fri : 9am - 6pm
Germany RTS +49 696 640 4383 Local call tariff Mon to Fri : 9am - 6pm
Greece Alman +30 00800 4414 4670 Free of charge Mon to Fri : 9am - 6pm
Ireland RepairTech +353 01 601 1161 Local call tariff Mon to Fri : 8am - 5pm
Italy Anovo Italy +39 0245287030 Local call tariff Mon to Fri : 9am - 6pm
Luxembourg Mainteq +352 26 84 30 00 Local call tariff Mon to Fri : 9am - 6pm
Netherlands Mainteq +31 10 428 9533 Local call tariff Mon to Fri : 9am - 6pm
Norway Infocare +47 2270 8250 Local call tariff Mon to Fri : 9am - 6pm
Poland MSI +48 0222030327 Local call tariff Mon to Fri : 9am - 6pm
Portugal Ename 800 780 902 Free of charge Mon to Fri : 8am - 5pm
Spain Ename +34 915909335 Local call tariff Mon to Fri : 9am - 6pm
Sweden Infocare +46 08 632 0016 Local call tariff Mon to Fri : 9am - 6pm
Switzerland Swiss IT Re-
pair
+41 02 2310 2116 Local call tariff Mon to Fri : 9am - 6pm
United Kingdom RepairTech +44 0207 949 0069 Local call tariff Mon to Fri : 8am - 5pm
B½t’manTMnak;TMng sRmab;tMbn;GaemrikLaTIn ³
RbeTs mCÄmNÐlTTYlTUrs½BÞ elxsRmab;TMnak;TMngkarykcitþTukdak;cMeBaHGtifiCn
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
B½t’manTMnak;TMng sRmab;RbeTscin ³
RbeTs mCÄmNÐlTTYlTUrs½BÞ elxsRmab;TMnak;TMngkarykcitþTukdak;cMeBaHGtifiCn
China PCCW Limited 4008 800 008
31
B½t’manTMnak;TMngsRmab;tMbn;GWr:ubkNþal nigGWr:ubxagekIt ³
RbeTs mCÄmNÐlTTYlTUrs½BÞ CSP elxsRmab;TMnak;TMngkarykcitþTukdak;cMeBaHGtifiCn
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport +420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Pro Service Pro Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips only)
Kazakhstan
Classic Service
I.I.c. Classic Service I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia&Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
B½t’manTMnak;TMng sRmab;tMbn;GaemrikxageCIg ³
RbeTs mCÄmNÐlTTYlTUrs½BÞ elxsRmab;TMnak;TMngkarykcitþTukdak;cMeBaHGtifiCn
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
32
B½t’manTMnak;TMng sRmab;tMbn; APMEA ³
RbeTs ASP elxsRmab;TMnak;TMngkarykcitþTukdak;cMeBaHGtifiCn em:ageFVIkar
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird
service centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00
Australia
AGOS
NETWORK
PTY LTD
1300 360 386 Mon.~Fri. 9:00am-5:30pm
Hong Kong
Macau
Company:
Smart Pixels
Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON
INDIA LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677 Mon.~Fri. 9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086 (Custom-
er Hotline)
+62-8888-01-9086 (Custom-
er Hotline)
Mon.~Thu. 08:30-12:00; 13:00-17:30
Fri. 08:30-11:30; 13:00-17:30
Israel Eastronics
LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan
Displays, Inc 1661-5003 Mon.~Fri. 9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn
Bhd +603 5102 3336 Mon.~Fri. 8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group
Ltd. 0800 657447 Mon.~Fri. 8:30am-5:30pm
Pakistan TVONICS
Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm
Philippines
EA Global
Supply Chain
Solutions ,Inc.
(02) 655-7777; 6359456 Mon.~Fri. 8:30am~5:30pm
Singapore
Philips
Singapore Pte
Ltd (Philips
Consumer
Care Center)
(65) 6882 3966 Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa
Computer
Repair
Technologies
011 262 3586 Mon.~ Fri. 08:00am~05:00pm
33
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand
Axis
Computer
System Co.,
Ltd.
(662) 934-5498 Mon.~Fri. 08:30am~05:30pm
Turkmenistan
Technostar
Service
Centre
+(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan
Soniko Plus
Private
Enterprise Ltd
+99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic
Company Ltd.
- Ho Chi Minh
City Branch
+84 8 38248007 Ho Chi
Minh City
+84 5113.562666 Danang
City
+84 5113.562666 Can tho
Province
Mon.~Fri. 8:00-12:00, 13:30-17:30
Sat. 8:00-12:00
Japan
フィリップ
スモニター
・サポート
センター
0120-060-530 Mon.~Fri. 10:00 - 17:00
34
服务联系信息 (Chinese Simplified)
西欧地区的联系信息：
国家 /地区 CSP 热线号码 费用 工作时间
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
35
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
拉丁美洲地区的联系信息：
国家 /地区 呼叫中心 客户服务电话
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
中国联系信息：
国家 /地区 呼叫中心 客户服务电话
China PCCW Limited 4008 800 008
中东欧地区的联系信息：
国家 /地区 呼叫中心 CSP 客户服务电话
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB
Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan
Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
36
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
北美联系信息：
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
APMEA 地区联系信息：
国家 /地区 ASP 客户服务电话 工作时间
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to
56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
37
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
38
服務聯絡資訊 (Chinese Traditional)
西歐地區聯絡資訊：
國家 CSP 專線號碼 價格 營業時間
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
39
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
拉丁美洲地區聯絡資訊：
國家 客服中心 客服專線
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
中國聯絡資訊：
國家 客服中心 客服專線
China PCCW Limited 4008 800 008
中歐及東歐地區的聯絡資訊：
國家 客服中心 CSP 客服專線
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
40
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
北美洲聯絡資訊：
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
亞太、中東暨非洲地區聯絡資訊：
國家 ASP 客服專線 營業時間
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to
56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
41
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions, Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
42
Podaci za kontakt sa servisom(Croatian)
Podaci o kontaktima za područje ZAPADNE EUROPE:
Zemlja CSP Broj dežurnog
telefona Cijena Radno vrijeme
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
43
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Kontakt podaci za područje LATINSKE AMERIKE:
Zemlja Pozivni centar Broj centra za podršku
korisnicima
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontakt podaci za Kinu:
Zemlja Pozivni centar Broj centra za podršku
korisnicima
China PCCW Limited 4008 800 008
Kontakt podaci za područje ZAPADNE I ISTOČNE EUROPE:
Zemlja Pozivni centar CSP Broj centra za podršku
korisnicima
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service +36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c. Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
44
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontakt podaci za SJEVERNU AMERIKU :
Zemlja Pozivni centar Broj centra za podršku
korisnicima
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontakt podaci za područje APMEA:
Zemlja ASP Broj centra za podršku
korisnicima Radno vrijeme
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-17:30
Fri.
08:30-11:30; 13:00-17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
45
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
46
Kontaktní informace na servis(Czech)
Kontaktní informace pro oblast ZÁPADNÍ EVROPY:
Země CSP Horká linka Cena Otevírací doba
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
47
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Kontaktní informace pro oblast LATINSKÉ AMERIKY:
Země Telefonní středisko Číslo zákaznické péče
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontaktní informace pro Čínu:
Země Telefonní středisko Číslo zákaznické péče
China PCCW Limited 4008 800 008
Kontaktní informace pro oblast STŘEDNÍ A VÝCHODNÍ EVROPY:
Země
Telefonní
středisko CSP Číslo zákaznické péče
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB
Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan
Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
48
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontaktní informace pro SEVERNÍ AMERIKU:
Země Telefonní středisko Číslo zákaznické péče
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontaktní informace pro oblast APMEA:
Země ASP Číslo zákaznické péče Otevírací doba
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
49
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions, Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
50
Servicekontaktoplysninger(Danish)
Kontaktoplysninger i Vesteuropa:
Land CSP Nummer til
kundeservice
Pris Åbningstider
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
51
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Kontaktoplysninger til LATINAMERIKA:
Land Callcenter Kundeservice tlf
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontaktoplysninger til Kina:
Land Callcenter Kundeservice tlf
China PCCW Limited 4008 800 008
Kontaktoplysninger til CENTRAL- OG ØSTEUROPA:
Land Callcenter CSP Kundeservice tlf
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan
Service Datalan Service +421 2 49207155
52
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontaktoplysninger til NORDAMERIKA:
Land Callcenter Kundeservice tlf
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontaktoplysninger til APMEA:
Land ASP Kundeservice tlf Åbningstider
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
53
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリップ ス モ ニ タ ー
・サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
54
Informatie service-contact(Dutch)
Contactgegevens voor de regio WEST-EUROPA:
Land CSP Hotline-nummer Prijs Openingstijden
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
55
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Contactgegevens voor de LATIJNS-AMERIKA:
Land Telefooncentrum Klantnummer
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Contactgegevens voor China:
Land Telefooncentrum Klantnummer
China PCCW Limited 4008 800 008
Contactgegevens voor de regio MIDDEN- EN OOST-EUROPA:
Land Telefooncentrum CSP Klantnummer
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565
(For AOC&Philips only)
Kazakhstan Classic Service I.I.c. Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
56
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Contactgegevens voor NOORD-AMERIKA:
Land Telefooncentrum Klantnummer
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Contactgegevens voor de APMEA-regio:
Land ASP Klantnummer Openingstijden
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
57
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリップ ス モ ニ タ ー
・サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
58
Huollon yhteystiedot(Finnish)
Länsi-Euroopan alueen yhteystiedot:
Maa CSP Asiakaspalvelunumero Price Aukioloajat
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290 1908 Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414 4670 Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
59
United
Kingdom
RepairTech +44 0207 949 0069 Local call
tariff
Mon to Fri : 8am -
5pm
Yhteystiedot LATINALAINEN AMERIKKA:
Maa Puhelinneuvonta Asiakaspalvelu
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Yhteystiedot Kiinassa:
Maa Puhelinneuvonta Asiakaspalvelu
China PCCW Limited 4008 800 008
Yhteystiedot KESKI- JA ITÄ-EUROOPAN alueella:
Maa Puhelinneuvonta CSP Asiakaspalvelu
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565
(For AOC&Philips only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
60
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Yhteystiedot POHJOIS-AMERIKKA:
Maa Puhelinneuvonta Asiakaspalvelu
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Yhteystiedot APMEA-alueella:
Maa ASP Asiakaspalvelu Aukioloajat
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
61
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions, Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
62
Coordonnées de service(French)
Informations de contact pour la région EUROPE DE L’OUEST :
Pays CSP Numéro de hotline Tarifs Heures d’ouverture
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
63
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Informations de contact pour la région AMÉRIQUE LATINE :
Pays Centre d’appel Numéro clientèle
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Informations de contact pour la Chine :
Pays Centre d’appel Numéro clientèle
China PCCW Limited 4008 800 008
Informations de contact pour la région EUROPE CENTRAL ET EUROPE DE L’EST :
Pays Centre d’appel CSP Numéro clientèle
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
64
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Informations de contact pour l’AMÉRIQUE DU NORD :
Pays Centre d’appel Numéro clientèle
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Informations de contact pour la région Asie-Pacifique/Moyen Orient/Afrique :
Pays ASP Numéro clientèle Heures d’ouverture
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
65
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
66
Servicekontaktinformationen(German)
Kontaktdaten in Westeuropa:
Land CSP Hotlinenummer Preis Bürozeiten
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
67
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Kontaktdaten in Lateinamerika:
Land Callcenter Kundendienstnummer
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontaktdaten in China:
Land Callcenter Kundendienstnummer
China PCCW Limited 4008 800 008
Kontaktdaten in Zentral- und Osteuropa:
Land Callcenter CSP Kundendienstnummer
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
68
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontaktdaten in Nordamerika:
Land Callcenter Kundendienstnummer
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontaktdaten zur Region Asien/Pazifik / Naher Osten / Afrika:
Land ASP Kundendienstnummer Bürozeiten
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
69
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions, Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリップ ス モ ニ タ ー
・サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
70
(Greek)
CSP
RTS +43 1502842133
+32 27007360
800 92 256
+45 3525 8761
+358 09 2290 1908
+33 157324070
RTS +49 696 640 4383
+30 00800 4414
4670
+353 01 601 1161
+39 0245287030
+352 26 84 30 00
+31 10 428 9533
+47 2270 8250
MSI +48 0222030327
800 780 902
+34 915909335
+46 08 632 0016
71
+41 02 2310 2116
+44 0207 949 0069
0800 3330 856
4008 800 008
CSP
+359 2 960 2360
420 272 188 300
+995 322 91 34 71
+7 727 3097515
+371 67460399
+371 27260399
AMC AMC +389 2 3125097
+37322224035
+40 21 2101969
CPS CPS 8 800 220 00 04
+381 11 20 70 684
72
+421 2 49207155
+386 1 530 08 24
+375 17 284 0203
+90 212 444 4 832
+38044 525 64 95
+380 5627444225
U.S.A.
ASP
+97 14 8837911 ~
1300 360 386 ~
~
56677
~
PERKASA
~
~
~
73
+603 5102 3336
~
0800 657447 ~
~
6359456
~
~
011 262 3586 ~
~
~
460957 ~
+99871 2784650 ~
+84 8 38248007 Ho Chi
+84 5113.562666
~
フィリップ ス モ ニ タ ー
・サポートセンター ~
74
(Hindi)
:
CSP
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
75
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
:
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
:
China PCCW Limited 4008 800 008
:
CSP
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
76
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
:
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
APMEA :
ASP
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to
56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
77
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
78
Kapcsolatfelvételi adatok a szolgáltatáshoz
(Hungarian)
Elérhetőségi adatok a NYUGAT-EURÓPA térségre vonatkozóan:
Ország CSP Forró drót szám Ár Nyitva tartás
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
79
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Elérhetőségi adatok a LATIN-AMERIKAI térségre vonatkozóan:
Ország Hívóközpont Ügyfélszolgálati telefonszám
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Elérhetőségi adatok Kínára vonatkozóan:
Ország Hívóközpont Ügyfélszolgálati telefonszám
China PCCW Limited 4008 800 008
KÖZÉP- ÉS KELET-EURÓPAI térség elérhetőségei:
Ország Hívóközpont CSP Ügyfélszolgálati telefonszám
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
80
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Elérhetőségi adatok ÉSZAK-AMERIKÁRA vonatkozóan:
Ország Hívóközpont Ügyfélszolgálati telefonszám
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Elérhetőségi adatok az APMEA térségre vonatkozóan:
Ország ASP Ügyfélszolgálati
telefonszám Nyitvatartási idő
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
81
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines
EA Global Supply
Chain Solutions,
Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリップ ス モ ニ タ ー
・サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
82
Informasi kontak layanan(Indonesian)
Informasi kontak untuk kawasan EROPA BARAT:
Negara CSP Nomor Layanan
Hotline
Harga Jam Buka
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
83
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Informasi kontak untuk kawasan AMERIKA LATIN:
Negara Pusat informasi Nomor layanan konsumen
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Informasi kontak untuk China:
Negara Pusat informasi Nomor layanan konsumen
China PCCW Limited 4008 800 008
Informasi kontak untuk kawasan EROPA TENGAH DAN TIMUR:
Negara Pusat
informasi CSP Nomor layanan konsumen
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB
Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
84
Slovakia Datalan
Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Informasi kontak untuk AMERIKA UTARA:
Negara Pusat informasi Nomor layanan konsume
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Informasi kontak untuk kawasan APMEA:
Negara ASP Nomor layanan
konsumen Jam buka
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
85
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions, Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
86
Informazioni di contatto assistenza(Italian)
Informazioni di contatto per zona dell’EUROPA OCCIDENTALE:
Paese CSP Numero verde Prezzo Orari di apertura
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
87
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Informazioni di contatto per zona dell’AMERICA LATINA:
Paese Call center Numero assistenza clienti
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Informazioni di contatto per la Cina:
Paese Call center Numero assistenza clienti
China PCCW Limited 4008 800 008
Informazioni di contatto per zona dell’EUROPA ORIENTALE E CENTRALE:
Paese Call center CSP Numero assistenza clienti
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
88
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Informazioni di contatto per il NORD AMERICA:
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Informazioni di contatto per l'area APMEA:
Paese ASP Numero assistenza
clienti Orari di apertura
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
89
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
90
サービスのお問い合わせ (Japanese)
西ヨーロッパ地域の連絡先情報 :
国CSP ホ ット ラ イ ン 番 号 価格 営業時間
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
91
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
ラテンアメリカ地域の連絡先情報 :
国コールセンター 顧客ケア番号
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
中国の連絡先情報 :
国コールセンター 顧客ケア番号
China PCCW Limited 4008 800 008
中央および東ヨーロッパ地域の連絡先情報 :
国コールセンター CSP 顧客ケア番号
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
92
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
北米の連絡先情報 :
国コールセンター 顧客ケア番号
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
APMEA 地域の連絡先情報 :
国ASP 顧客ケア番号 営業時間
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to
56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
93
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリップ ス モ ニ タ ー
・サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
94
서비스 연락처 정보 (Korean)
서유럽 지역의 연락처 정보 :
국가 CSP 핫라인 번호 전화요금 근무 시간
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
95
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
라틴 아메리카 지역의 연락처 정보 :
국가 콜 센터 소비자 관리 센터 전화번호
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
중국 연락처 정보 :
국가 콜 센터 소비자 관리 센터 전화번호
China PCCW Limited 4008 800 008
중앙 및 동유럽 지역의 연락처 정보 :
국가 콜 센터 CSP 소비자 관리 센터 전화번호
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania
UAB
Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia
Datalan
Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
96
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
북아메리카의 연락처 정보 :
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
APMEA 지역의 연락처 정보 :
국가 ASP 소비자 관리 센터 전화
번호 근무 시간
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to
56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
97
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリップ ス モ ニ タ ー
・サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
98
Servicekontaktinformasjon(Norwegian)
Kontaktinformasjon for vesteuropeiske land:
Land CSP Telefonnummer Pris Åpningstider
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
99
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Kontaktinformasjon for MELLOM-AMERIKA:
Land Sentral Nummer til kundestøtteNummer til
kundestøtte
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontaktinformasjon for Kina:
Land Sentral Nummer til kundestøtteNummer til
kundestøtte
China PCCW Limited 4008 800 008
Kontaktinformasjon for SENTRAL- OG ØST-EUROPA-området:
Land Sentral CSP Nummer til kundestøtteNummer
til kundestøtte
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
100
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontaktinformasjon for NORD-AMERIKA:
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontaktinformasjon for APMEA-regionen:
Land ASP Nummer til
kundestøtteNummer
til kundestøtte Åpningstider
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
101
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
102
Informacje dotyczące kontaktu z serwisem(Polish)
Informacje kontaktowe dla regionu Europy Zachodniej:
Kraj CSP Numer linii
telefonicznej Cena Godziny pracy
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
103
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Informacje kontaktowe dla AMERYKI ŁACIŃSKIEJ:
Kraj Centrum obsługi telefonicznej Numer obsługi klienta
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Informacje kontaktowe dla Chiny:
Kraj Centrum obsługi telefonicznej Numer obsługi klienta
China PCCW Limited 4008 800 008
Informacje kontaktowe dla EUROPY CENTRALNEJ I WSCHODNIEJ:
Kraj
Centrum obsługi
telefonicznej CSP Numer obsługi klienta
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
104
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Informacje kontaktowe dla AMERYKI PÓŁNOCNEJ:
Kraj Centrum obsługi telefonicznej Numer obsługi klienta
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Informacje kontaktowe dla regionu APMEA:
Kraj ASP Numer obsługi klienta Godziny pracy
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
105
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
106
Informações de contacto de serviço(Portuguese)
Informações de contacto para a EUROPA OCIDENTAL:
País CSP Número da linha
apoio Preço Horário de
funcionamento
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
107
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Informações de contacto para a AMÉRICA LATINA:
País Centro de atendimento Número de apoio ao cliente
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Informações de contacto para a China:
País Centro de atendimento Número de apoio ao cliente
China PCCW Limited 4008 800 008
Informações de contacto para a EUROPA CENTRAL E ORIENTAL:
País
Centro de
atendimento CSP Número de apoio ao cliente
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
108
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Informações de contacto para a AMÉRICA DO NORTE:
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Informações de contacto para a região APMOA:
País ASP Número de apoio ao
cliente Horário de
funcionamento
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
109
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
110
Informações de contato de serviço(Portuguese Brazil)
Informações de contato para região OESTE da EUROPA:
País CSP Número Hotline Preço Horário de
atendimento
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
111
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Informações de contato para a China:
País Centro de atendimento Número de atendimento ao
consumidor:
China PCCW Limited 4008 800 008
Informações de contato para AMÉRICA DO NORTE:
País Centro de atendimento Número de atendimento ao
consumidor:
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Informações de contato para região CENTRAL E ORIENTAL da EUROPA:
País Centro de
atendimento CSP Número de atendimento
ao consumidor:
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For
AOC&Philips only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia&Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
112
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Informações de contato para região da AMÉRICA LATINA:
País Centro de atendimento Número de atendimento ao
consumidor:
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Informações de contato para região APMEA:
País ASP Número de atendimento
ao consumidor: Horário de
atendimento
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri. 9:00am-
5:30pm
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri. 8:30am-
5:30pm
Hong Kong
Macau
Company: Smart Pixels
Technology Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:Tel: (853)-0800-
987
Mon.~Fri. 9:00am-
6:00pm
Sat. 9:00am-
1:00pm
India REDINGTON INDIA LTD Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri. 9:00am-
5:30pm
Indonesia PT. CORMIC SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu. 08:30-
12:00; 13:00-17:30
Fri. 08:30-11:30;
13:00-17:30
Korea Alphascan Displays, Inc 1661-5003
Mon.~Fri. 9:00am-
5:30pm
Sat. 9:00am-
1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri. 8:15am-
5:00pm
Sat. 8:30am-
12:30am
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-
6:00pm
113
Singapore
Philips Electronics
Singapore Pte Ltd (Philips
Consumer Care Center)
(65) 6882 3966
Mon.~Fri. 9:00am-
6:00pm
Sat. 9:00am-
1:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer System
Co., Ltd. (662) 934-5498 Mon.~Fri.
8:30am~05:30pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~Fri.
8:00am~05:00pm
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho Chi
Minh City Branch
+84 8 38248007 Ho Chi
Minh City
+84 5113.562666 Danang
City
+84 5113.562666 Can tho
Province
Mon.~Fri. 8:00-
12:00, 13:30-17:30,
Sat. 8:00-12:00
Philippines EA Global Supply Chain
Solutions ,Inc. (02) 655-7777; 6359456 Mon.~Fri.
8:30am~5:30pm
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Turkmenistan Technostar Service
Centre +(99312) 460733, 460957 Mon.~Fri. 09:00 -
18:00
Japan フィリップスモニター
・サポ ートセンター 0120-060-530 Mon.~Fri. 10:00 -
17:00
114
Informaţii contact service(Romanian)
nformaţii de contact pentru regiunea Europei de Vest:
Ţara Furnizor
asistenţă Număr asistenţă
telefonică Preţ Program de lucru
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
115
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Informaţii de contact pentru regiunea Americii Latine:
Ţara Centru asistenţă telefonică Telefon asistenţă clienţi
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Informaţii de contact pentru China:
Ţara Centru asistenţă telefonică Telefon asistenţă clienţi
China PCCW Limited 4008 800 008
Informaţii de contact pentru regiunea Europei Centrale şi de Est:
Ţara
Centru asistenţă
telefonică Furnizor
asistenţă Telefon asistenţă clienţi
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
116
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Informaţii de contact pentru America de Nord:
Ţara Centru asistenţă telefonică Telefon asistenţă clienţi
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Informaţii de contact pentru regiunea Asiei Pacifice, Orientului Mijlociu şi Africii:
Ţara Furnizor asistenţă Telefon asistenţă
clienţi Program de lucru
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
117
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
118
(Russian)
CSP
RTS +43 1502842133
+32 27007360
800 92 256
+45 3525 8761
+358 09 2290 1908
+33 157324070
RTS +49 696 640 4383
+30 00800 4414
4670
+353 01 601 1161
+39 0245287030
+352 26 84 30 00
+31 10 428 9533
+47 2270 8250
MSI +48 0222030327
800 780 902
+34 915909335
+46 08 632 0016
119
+41 02 2310 2116
+44 0207 949 0069
0800 3330 856
4008 800 008
CSP
+359 2 960 2360
420 272 188 300
+995 322 91 34 71
+7 727 3097515
+371 67460399
+371 27260399
AMC AMC +389 2 3125097
+37322224035
+40 21 2101969
CPS CPS 8 800 220 00 04
+381 11 20 70 684
+421 2 49207155
+386 1 530 08 24
120
+375 17 284 0203
+90 212 444 4 832
+38044 525 64 95
+380 5627444225
U.S.A.
ASP
+97 14 8837911
1300 360 386
56677
PERKASA
+603 5102 3336
121
0800 657447
6359456
011 262 3586
460957
+99871 2784650
+84 8 38248007 Ho Chi
+84 5113.562666
フィリップ ス モ ニ タ ー
・サポートセンター ~
122
Kontakt informacije službe za podršku(Serbian)
Kontakt informacije za region ZAPADNE EVROPE:
Država CSP Broj pozivnog
centra Cena Radno vreme
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
123
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Kontakt informacije za region LATINSKE AMERIKE:
Država Pozivni centar Broj servisa za kupce
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontakt informacije za Kinu:
Država Pozivni centar Broj servisa za kupce
China PCCW Limited 4008 800 008
Kontakt informacije za region CENTRALNE I ZAPADNE EVROPE:
Država Pozivni centar CSP Broj servisa za kupce
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
124
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontakt informacije za SEVERNU AMERIKU:
Država Pozivni centar Broj servisa za kupce
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontakt informacije za APMEA region:
Država ASP Broj servisa za kupce Radno vreme
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
125
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
126
Kontaktné inforácie služby(Slovak)
Kontaktné informácie pre región ZÁPADNEJ EURÓPY:
Krajina CSP Číslo na zákaznícku
linku Cena Otváracie hodiny
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
127
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Kontaktné informácie pre región LATINSKEJ AMERIKY:
Krajina Kontaktné centrum Číslo na oddelenie
starostlivosti o zákazníkov
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontaktné informácie pre Čínu:
Krajina Kontaktné centrum Číslo na oddelenie
starostlivosti o zákazníkov
China PCCW Limited 4008 800 008
Kontaktné informácie pre región STREDNEJ A VÝCHODNEJ EURÓPY:
Krajina
Kontaktné
centrum CSP Číslo na oddelenie starostlivosti
o zákazníkov
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c. Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
128
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontaktné informácie pre SEVERNÚ AMERIKU:
Krajina Kontaktné centrum Číslo na oddelenie
starostlivosti o zákazníkov
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontaktné informácie pre región APMEA:
Krajina ASP Číslo na oddelenie
starostlivosti o
zákazníkov Otváracie hodiny
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
129
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
130
Informacije o stiku s servisom(Slovenian)
Kontaktne informacije za regijo ZAHODNE EVROPE:
Država CSP Številka za stranke Cena Delovni čas
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
131
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
Kontaktne informacije za regijo LATINSKE AMERIKE:
Država Klicni center Skrb za potrošnike
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontaktne informacije za Kitajsko:
Država Klicni center Skrb za potrošnike
China PCCW Limited 4008 800 008
Kontaktne informacije za regijo SREDNJE IN VZHODNE EVROPE:
Država Klicni center CSP Skrb za potrošnike
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
132
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontaktne informacije za regijo SEVERNE AMERIKE:
Država Klicni center Skrb za potrošnike
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontaktne informacije za regijo AZIJA/PACIFIK/BLIŽNJI VZHOD/AFRIKA:
Država ASP Skrb za potrošnike Delovni čas
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
133
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
134
Información de contacto de servicio(Spanish)
Información de contacto para la región de EUROPA OCCIDENTAL:
País CSP Número de
teléfono directo
Precio Horario de apertura
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908
Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
135
Switzerland Swiss IT
Repair
+41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Información de contacto para la región de HISPANOAMÉRICA:
País Centro de llamadas Número de atención al cliente
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Información de contacto para China:
País Centro de llamadas Número de atención al cliente
China PCCW Limited 4008 800 008
Información de contacto para la región de EUROPA CENTRAL Y ORIENTAL:
País Centro de
llamadas CSP Número de atención al cliente
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU +372 6519900 (General)
+372 6519972 (workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080 (General)
+36 1814 8565 (For AOC&Philips
only)
Kazakhstan Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV +371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet +370 37 400160 (general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
136
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Información de contacto para NORTEAMÉRICA:
País Centro de llamadas Número de atención al cliente
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Información de contacto para la región de ASIA PACÍFICO, ORIENTE MEDIO Y ÁFRICA
(APMEA):
País ASP Número de atención
al cliente Horario de apertura
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
137
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions, Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
138
Kontaktinformation för service(Swedish)
Kontaktinformation för den västeuropeiska regionen:
Land Kundtjänstpartner Direktnummer Pris Öppettider
Austria RTS +43 1502842133 Local call
tariff
Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff
Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge
Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff
Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290 1908 Local call
tariff
Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff
Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff
Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670
Free of
charge
Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff
Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff
Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff
Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff
Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff
Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff
Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge
Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff
Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff
Mon to Fri : 9am -
6pm
Switzerland Swiss IT Repair +41 02 2310 2116 Local call
tariff
Mon to Fri : 9am -
6pm
139
United
Kingdom
RepairTech +44 0207 949
0069
Local call
tariff
Mon to Fri : 8am -
5pm
Kontaktinformation för LATINAMERIKANSKA regionen:
Land Svarstjänst Kundtjänstnummer
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Kontaktinformation för Kina:
Land Svarstjänst Kundtjänstnummer
China PCCW Limited 4008 800 008
Kontaktinformation för CENTRALA OCH ÖSTRA EUROPEISKA regionen:
Land Svarstjänst Kundtjänstpartner Kundtjänstnummer
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c. Classic Service I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
140
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
Kontaktinformation för NORDAMERIKA:
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
Kontaktinformation för APMEA regionen:
Land Kundtjänstpartner Kundtjänstnummer Öppettider
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
141
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic Company
Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
13:30-17:30
Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
142
ข้อมูลก�รติดต่อเพื่อรับบริก�ร(Thai)
ข้อมูลติดต่อสำ�หรับภูมิภ�ค ยุโรปตะวันตก :
ประเทศ CSP หมายเลขฮ็อตไลน์ ราคา เวลาทำาการ
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
143
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
ข้อมูลติดต่อสำ�หรับภูมิภ�ค ละตินอเมริก� :
ประเทศ คอลเซ็นเตอร์ หมายเลขฝ่ายดูแลผู้บริโภค
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
ข้อมูลติดต่อสำ�หรับ จีน :
ประเทศ คอลเซ็นเตอร์ หมายเลขฝ่ายดูแลผู้บริโภค
China PCCW Limited 4008 800 008
ข้อมูลติดต่อสำ�หรับภูมิภ�ค ยุโรปกล�งและตะวันออก :
ประเทศ คอลเซ็นเตอร์ CSP หมายเลขฝ่ายดูแลผู้บริโภค
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia
MR Service
Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania
UAB
Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088 (for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia
Datalan
Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
144
the republic of
Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
ข้อมูลติดต่อสำ�หรับ อเมริก�เหนือ :
ประเทศ คอลเซ็นเตอร์ หมายเลขฝ่ายดูแลผู้บริโภค
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
ข้อมูลติดต่อสำ�หรับภูมิภ�ค APMEA :
ประเทศ ASP หมายเลขฝ่ายดูแลผู้บริโภค เวลาทำาการ
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service
centre +97 14 8837911 Sun.~Thu. 09 :00 - 18
:00
Australia AGOS NETWORK
PTY LTD 1300 360 386 Mon.~Fri.
9 :00am-5 :30pm
Hong Kong
Macau
Company : Smart
Pixels Technology
Ltd.
Hong Kong :
Tel : +852 2619 9639
Macau :
Tel : (853)-0800-987
Mon.~Fri.
9 :00am-6 :00pm
Sat. 9 :00am-1 :00pm
India REDINGTON INDIA
LTD
Tel : 1 800 425 6396
SMS : PHILIPS to 56677
Mon.~Fri.
9 :00am-5 :30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08 :30-12 :00; 13 :00-
17 :30
Fri.
08 :30-11 :30; 13 :00-17
:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08 :00-18
:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9 :00am-5 :30pm
Sat. 9 :00am-1 :00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8 :15am-5 :00pm
Sat. 8 :30am-12 :30am
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8 :30am-5 :30pm
145
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10 :00am-6 :00pm
Philippines
EA Global Supply
Chain Solutions
,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8 :30am-5 :30pm
Singapore
Philips Singapore
Pte Ltd (Philips
Consumer Care
Center)
(65) 6882 3966
Mon.~Fri.
9 :00am-6 :00pm
Sat. 9 :00am-1 :00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08 :00am-05 :00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09 :00 - 18
:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08 :30am-05 :30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09 :00 - 18
:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09 :00 - 18
:00
Vietnam
FPT Service
Informatic
Company Ltd. -
Ho Chi Minh City
Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8 :00-12 :00,
13 :30-17 :30
Sat. 8 :00-12 :00
Japan フィリップ ス モ ニ タ ー
・サポートセンター 0120-060-530 Mon.~Fri. 10 :00 - 17 :00
146
Servis iletişim bilgileri(Turkish)
Batı Avrupa bölgesi için İRTİBAT BİLGİSİ:
Ülke CSP Müşteri Hizmetleri
Numarası Fiyat Çalışma Saatleri
Austria RTS +43 1502842133 Local call
tariff Mon to Fri : 9am -
6pm
Belgium Mainteq +32 27007360 Local call
tariff Mon to Fri : 9am -
6pm
Cyprus Alman 800 92 256 Free of
charge Mon to Fri : 9am -
6pm
Denmark Infocare +45 3525 8761 Local call
tariff Mon to Fri : 9am -
6pm
Finland Infocare +358 09 2290
1908 Local call
tariff Mon to Fri : 9am -
6pm
France Mainteq +33 157324070 Local call
tariff Mon to Fri : 9am -
6pm
Germany RTS +49 696 640 4383 Local call
tariff Mon to Fri : 9am -
6pm
Greece Alman +30 00800 4414
4670 Free of
charge Mon to Fri : 9am -
6pm
Ireland RepairTech +353 01 601 1161 Local call
tariff Mon to Fri : 8am -
5pm
Italy Anovo Italy +39 0245287030 Local call
tariff Mon to Fri : 9am -
6pm
Luxembourg Mainteq +352 26 84 30 00 Local call
tariff Mon to Fri : 9am -
6pm
Netherlands Mainteq +31 10 428 9533 Local call
tariff Mon to Fri : 9am -
6pm
Norway Infocare +47 2270 8250 Local call
tariff Mon to Fri : 9am -
6pm
Poland MSI +48 0222030327 Local call
tariff Mon to Fri : 9am -
6pm
Portugal Ename 800 780 902 Free of
charge Mon to Fri : 8am -
5pm
Spain Ename +34 915909335 Local call
tariff Mon to Fri : 9am -
6pm
Sweden Infocare +46 08 632 0016 Local call
tariff Mon to Fri : 9am -
6pm
Switzerland Swiss IT
Repair +41 02 2310 2116 Local call
tariff Mon to Fri : 9am -
6pm
147
United
Kingdom RepairTech +44 0207 949
0069 Local call
tariff Mon to Fri : 8am -
5pm
LATİN AMERİKA bölgesi iletişim bilgileri:
Ülke Çağrı merkezi Müşteri destek numarası
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Çin iletişim bilgileri:
Ülke Çağrı merkezi Müşteri destek numarası
China PCCW Limited 4008 800 008
ORTA VE DOĞU AVRUPA bölgesi iletişim bilgileri:
Ülke Çağrı merkezi CSP Müşteri destek numarası
Bulgaria LAN Service LAN Service +359 2 960 2360
Croatia MR Service Ltd MR Service Ltd +385 (01) 640 1111
Czech Rep. Asupport Asupport 420 272 188 300
Estonia FUJITSU FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia Esabi Esabi +995 322 91 34 71
Hungary Profi Service Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan
Classic Service
I.I.c.
Classic Service
I.I.c. +7 727 3097515
Latvia ServiceNet LV ServiceNet LV
+371 67460399
+371 27260399
Lithuania UAB Servicenet UAB Servicenet
+370 37 400160(general)
+370 7400088(for Philips)
Macedonia AMC AMC +389 2 3125097
Moldova Comel Comel +37322224035
Romania Skin Skin +40 21 2101969
Russia CPS CPS 8 800 220 00 04
Serbia &
Montenegro Kim Tec d.o.o. Kim Tec d.o.o. +381 11 20 70 684
Slovakia Datalan Service Datalan Service +421 2 49207155
Slovenia PC H.and PC H.and +386 1 530 08 24
148
the republic
of Belarus ServiceBy ServiceBy +375 17 284 0203
Turkey Tecpro Tecpro +90 212 444 4 832
Ukraine Topaz Topaz +38044 525 64 95
Ukraine Comel Comel +380 5627444225
KUZEY AMERİKA iletişim bilgileri:
Country Call center Consumer care number
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
APMEA (Asya-Pasifik, Ortadoğu ve Afrika) bölgesi iletişim bilgileri:
Ülke ASP Müşteri destek
numarası Çalışma saatleri
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 -
18:00
Australia AGOS NETWORK PTY
LTD 1300 360 386 Mon.~Fri.
9:00am-5:30pm
Hong Kong
Macau
Company: Smart
Pixels Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA
LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri.
9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu.
08:30-12:00; 13:00-
17:30
Fri.
08:30-11:30; 13:00-
17:30
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-
18:00
Korea Alphascan Displays,
Inc 1661-5003
Mon.~Fri.
9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336
Mon.~Fri.
8:15am-5:00pm
Sat. 8:30am-12:30am
149
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri.
8:30am-5:30pm
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu.
10:00am-6:00pm
Philippines EA Global Supply
Chain Solutions ,Inc.
(02) 655-7777;
6359456
Mon.~Fri.
8:30am-5:30pm
Singapore
Philips Singapore Pte
Ltd (Philips Consumer
Care Center)
(65) 6882 3966
Mon.~Fri.
9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa Computer Repair
Technologies 011 262 3586 Mon.~ Fri.
08:00am-05:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 -
18:00
Thailand Axis Computer
System Co., Ltd. (662) 934-5498 Mon.~Fri.
08:30am-05:30pm
Turkmenistan Technostar Service
Centre
+(99312) 460733,
460957
Mon.~Fri. 09:00 -
18:00
Uzbekistan Soniko Plus Private
Enterprise Ltd +99871 2784650 Mon.~Fri. 09:00 -
18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch
+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province
Mon.~Fri. 8:00-12:00,
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Sat. 8:00-12:00
Japan フィリッ プ ス モ ニ タ ー・
サポートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
150
(Ukrainian)
CSP
RTS +43 1502842133
+32 27007360
800 92 256
+45 3525 8761
+358 09 2290 1908
+33 157324070
RTS +49 696 640 4383
+30 00800 4414
4670
+353 01 601 1161
+39 0245287030
+352 26 84 30 00
+31 10 428 9533
+47 2270 8250
MSI +48 0222030327
800 780 902
+34 915909335
+46 08 632 0016
151
+41 02 2310 2116
+44 0207 949 0069
0800 3330 856
4008 800 008
CSP
+359 2 960 2360
420 272 188 300
+995 322 91 34 71
+7 727 3097515
+371 67460399
+371 27260399
AMC AMC +389 2 3125097
+37322224035
+40 21 2101969
CPS CPS 8 800 220 00 04
+381 11 20 70 684
152
+421 2 49207155
+386 1 530 08 24
+375 17 284 0203
+90 212 444 4 832
+38044 525 64 95
+380 5627444225
U.S.A.
ASP
+97 14 8837911
1300 360 386
56677
PERKASA
153
+603 5102 3336
0800 657447
6359456
011 262 3586
460957
+99871 2784650
+84 8 38248007 Ho Chi
+84 5113.562666
フィリッ プ ス モ ニ タ ー・
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154
(Vietnamese)
CSP
Giá
RTS +43 1502842133
+32 27007360
800 92 256
+45 3525 8761
+358 09 2290 1908
+33 157324070
RTS +49 696 640 4383
+30 00800 4414
4670
+353 01 601 1161
+39 0245287030
+352 26 84 30 00
+31 10 428 9533
+47 2270 8250
MSI +48 0222030327
800 780 902
+34 915909335
+46 08 632 0016
155
+41 02 2310 2116
+44 0207 949 0069
0800 3330 856
4008 800 008
CSP
+359 2 960 2360
420 272 188 300
+995 322 91 34 71
+7 727 3097515
+371 67460399
+371 27260399
AMC AMC +389 2 3125097
+37322224035
+40 21 2101969
CPS CPS 8 800 220 00 04
+381 11 20 70 684
156
+421 2 49207155
+386 1 530 08 24
+375 17 284 0203
+90 212 444 4 832
+38044 525 64 95
+380 5627444225
U.S.A.
ASP
+97 14 8837911
1300 360 386
PERKASA
157
+603 5102 3336
0800 657447
011 262 3586
460957
+99871 2784650
+84 8 38248007 Ho Chi
+84 5113.562666
フィリップ ス モ ニ タ ー
・サポートセンター ~