Philips 241P6VPJKEB/93 User Manual
Displayed below is the user manual for 241P6VPJKEB/93 by Philips which is a product in the Computer Monitors category. This manual has pages.
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241P6
EN User manual 1
Customer care and warranty 32
Troubleshooting & FAQs 37
Table of Contents
1. Important ............................................... 1
1.1 Safety precautions and maintenance .1
1.2 Notational Descriptions ............................2
1.3 Disposal of product and packing
material ...............................................................3
2. Setting up the monitor .......................4
2.1 Installation .........................................................4
2.2 Operating the monitor .............................. 5
2.3 MultiView ..........................................................9
2.4 Remove the Base Assembly for VESA
Mounting ......................................................... 12
2.5 MHL(MobileHigh-DenitionLink)
introduction .................................................13
3. Image Optimization ...........................14
3.1 SmartImage ...................................................14
3.2 SmartContrast .............................................15
4. PowerSensor™ ..................................16
5. LightSensor ..........................................17
6. Built-in Webcam with Microphone 18
7. TechnicalSpecications .....................19
7.1 Resolution & Preset Modes .................22
8. Power Management ...........................23
9. Regulatory Information .....................24
10. Customer care and warranty ..........32
10.1 Philips’ Flat Panel Monitors Pixel
Defect Policy .................................................32
10.2 Customer Care & Warranty ...............34
11. Troubleshooting & FAQs ..................37
11.1 Troubleshooting .......................................... 37
11.2 General FAQs .............................................. 38
11.3 Multiview FAQs ..........................................41
11.4 MHL FAQs ......................................................41
1
1. Important
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take time
to read this user manual before you use your
monitor. It contains important information and
notes regarding operating your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or procedures
otherthanthosespeciedinthisdocumentation
may result in exposure to shock, electrical
hazards and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
• Please Keep the monitor out of direct
sunlight, very strong bright lights and away
from any other heat source. Lengthy
exposure to this type of environment may
result in discoloration and damage to the
monitor.
• Remove any object that could fall into
ventilation holes or prevent proper cooling
of the monitor’s electronics.
• Do not block the ventilation holes on the
cabinet.
• When positioning the monitor, make
sure the power plug and outlet are easily
accessible.
• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.
• Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
CareConsumerInformationCenter)
• Do not subject the monitor to severe
vibration or high impact conditions during
operation.
• Do not knock or drop the monitor during
operation or transportation.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure
on the LCD panel. When moving your
monitor, grasp the frame to lift; do not lift
the monitor by placing your hand or fingers
on the LCD panel.
• Unplug the monitor if you are not going to
use it for an extensive period of time.
• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.
• To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
• If your monitor gets wet, wipe it with dry
cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power off
immediately and disconnect the power
cord. Then, remove the foreign substance
or water, and send it to the maintenance
center.
• Do not store or use the monitor in
locations exposed to heat, direct sunlight or
extreme cold.
• In order to maintain the best performance
of your monitor and use it for a longer
lifetime, please use the monitor in a
location that falls within the following
temperature and humidity ranges.
2
1. Important
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/Ghost
image
• Always activate a moving screen saver
program when you leave your monitor
unattended. Always activate a periodic
screen refresh application if your monitor
will display unchanging static content.
Uninterrupted display of still or static
images over an extended period may cause
“burn in”, also known as “after-imaging” or
“ghost imaging”, on your screen.
• “Burn-in”, “after-imaging”, or “ghost imaging”
is a well-known phenomenon in LCD panel
technology. In most cases, the “burned in”
or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time
after the power has been switched off.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Service
• The casing cover should be opened only by
qualified service personnel.
• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of “Consumer Information
Center”)
• For transportation information, please refer
to “Technical Specifications”.
• Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions
or warnings. They are used as follows:
Note
This icon indicates important information and
tips that help you make better use of your
computer system.
Caution
This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases,thespecicpresentationofthewarningis
mandated by the relevant regulatory authority.
3
1. Important
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment-
WEEE
This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
yourlocalgovernmentofce,thewastedisposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.
Pleasendoutaboutthelocalregulationson
how to dispose of your old monitor and packing
from your sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product,
service and activities.
From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors,
which recycle all materials (products and related
packagingmaterial)inaccordancewithall
Environmental Laws and taking back program
with the contractor company.
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling program
please visit
http://www.philips.com/sites/philipsglobal/
about/sustainability/ourenvironment/
ourrecyclingprogram.page
4
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
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Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from Koninklijke
Philips N.V.
Monitor drivers
User’s Manual
使用 前请阅读使用说明
保留备用
Audio
AC/DC Adapter
*DP
*DVI
*Depends on the country
Note
Use only the AC/DC adapter model:
Philips ADPC20120
Install the base
1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.
2. Hold the stand with both hands.
(1)GentlyattachthestandtotheVESA
mount area until the latch locks the
stand.
(2)Gentlyattachthebasetothestand.
(3)Useyourngerstotightenthescrew
located at the bottom of the base, and
secure the base to the stand tightly.
1
3
2
Warnings
5
2. Setting up the monitor
Connecting to your PC
7
1
85 64
32
11
10
9
1 Kensington anti-theft lock
2 DVI input
3 MHL-HDMI input
4 Display port input
5 VGA input
6 Audio input
7 Earphone jack
8 AC/DC power input
9 USB upstream
10 USB downstream
11 USB fast charger
Connect to PC
1. Connect the power cord to the back of
themonitorrmly.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your
computer.
4. Plug the power cord of your computer
and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the
monitor displays an image, installation is
complete.
Note
USB 2.4Ghz wireless devices, such as, wireless
mouse, keyboard, and headphones, maybe have
interference by the high-speed signal of USB
3.0 devices, which may result in a decreased
efciencyoftheradiotransmission.Shouldthis
happen, please try the following methods to
help reduce the effects of interference.
• Try to keep USB2.0 receivers away from
USB3.0 connection port.
• Use a standard USB extension cable or
USB hub to increase the space between
your wireless receiver and the USB3.0
connection port.
6
2. Setting up the monitor
2.2 Operating the monitor
Description of the control buttons
89
10
11 12
5 4
3
21
76
Switch monitor’s power ON or
OFF.
Access the OSD menu
.
ConrmtheOSDadjustment.
Adjust the OSD menu.
User preference key. Customize
your own preference function
from OSD to become the “user
key”.
PiP/PbP/Off/Swap
Return to previous OSD level.
SmartImage hot key. There
are7modestoselect:Ofce,
Photo, Movie, Game, Economy,
SmartUniformity, Off.
8Webcam activity light
92.0 Megapixel Webcam
10 Microphone
11 LightSensor
12 PowerSensor
Customize your own “USER” key
This hot key allows you to setup your favorite
function key.
1. Press button on the front bezel to
enter OSD Menu Screen.
2. Press▲or▼buttontoselectmainmenu
[OSD Settings], then press button.
3. Press▲or▼buttontoselect[User key],
then press button.
4. Press▲or▼buttontoselectyour
preferred function: [Audio Source],
[Volume], or [Input].
5. Press buttontoconrmyourselection.
Now you can press the hotkey directly on the
front bezel. Only your pre-selected function will
appear for quick access.
7
2. Setting up the monitor
For example, if you selected [Audio Source] as
the hotkey, press the button on the front
bezel, the [Audio Source] menu appears.
MHL-HDMI
DisplayPort
Audio In
Audio Source
Independent audio playback, regardless of
video input
Your Philips monitor can play the audio source
independently, regardless of which video input.
For example, you can play your MP3 player
from the audio source connected to the [Audio
In] port of this monitor, and still watch your
video source connected from [MHL-HDMI], or
[DisplayPort].
1. Press button on the front bezel to
enter OSD Menu Screen.
PiP/PbP
Audio
Picture
Input
Color
Volume
Stand-Alone
Mute
Audio Source
DisplayPort
Audio In
MHL-HDMI
2. Press▲or▼buttontoselectmainmenu
[Audio], then press button.
3. Press▲or▼buttontoselect
[Audio Source], then press button.
4. Press▲or▼buttontoselectyour
preferred audio source: [DisplayPort],
[MHL-HDMI], or [Audio In].
5. Press buttontoconrmyourselection.
Note
• The next time you turn on this monitor, it
will by default select the audio source you
previously selected.
• In case you want to change it, you will have
to go through the selection steps again to
select your new preferred audio source as
the default.
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-ScreenDisplay(OSD)isafeatureinall
Philips LCD monitors. It allows an end user to
adjust screen performance or select functions
of the monitors directly through an on-screen
instruction window. A user friendly on screen
display interface is shown as below:
Basic and simple instruction on the control
keys
In the OSD shown above, you can press
buttons at the front bezel of the monitor
to move the cursor, and press OK button to
conrmthechoiceorchange.
8
2. Setting up the monitor
The OSD Menu
Below is an overall view of the structure of
the On-Screen Display. You can use this as a
reference when you want to work your way
around the different adjustments later on.
Main menu Sub menu
Picture
OSD Settings
Setup
Language
Color
Input
Audio
PiP/PbP
Horizontal
Vertical
Transparency
OSD Time Out
Auto
V. Position
Phase
Clock
Color Temperature
sRGB
User Define
H. Position
Power LED
Resolution Notification
Reset
Information
DisplayPort
HDMI
SmartResponse
Picture Format
SmartContrast
Gamma
Pixel Orbiting
Over Scan
Contrast
Brightness
Volume
Mute
Audio Source
Stand-Alone
PiP Position
PiP/PbP Mode
Swap
PiP Size
PiP/PbP Input
User Key
DVI
MHL-HDMI
DisplayPort
VGA
0~100
0~100
Off, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
0~100
0~100
0~100
5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
0, 1, 2, 3, 4
On, Off
Yes, No
1.1, 1.2
1.4, 2.0
Input, Audio Source, Volume
0~100
On, Off
On, Off
0~100
On, Off
Audio in, MHL-HDMI, DisplayPort
Off, Fast, Faster, Fastest
On, Off
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Wide screen, 4:3, 1:1
On, Off
Small, Middle, Large
Top-Right, Top-Left, Bottom-Right, Bottom-Left
VGA,DVI, MHL-HDMI, DisplayPort
Off, PiP, PbP
English, Deutsch, Español, Ελληνική, Français, Italiano,
Maryar, Nederlands, Português, Português do Brazil,
Polski, Русский, Svenska, Suomi, Türkçe, Čeština,
Українська,
简体中文, 繁體中文, 日本語, 한국어
Sharpness 0~100
LightSensor
PowerSensor
On
Off
On
Off
0, 1, 2, 3, 4
Resolutionnotication
This monitor is designed for optimal
performance at its native resolution,
3840 × 2160 @ 60 Hz. When the monitor is
powered on at a different resolution, an alert is
displayed on screen: Use
3840 × 2160 @ 60 Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD
(OnScreenDisplay)menu.
Physical Function
Tilt
20
-5
Swivel
+175
-175
9
2. Setting up the monitor
Height adjustment
130mm
Pivot
90
0
2.3 MultiView
What is it?
Multiview enables active dual connect and view
so that you can work with multiple devices like
PC and Notebook side-by-side simultaneously,
making complex multi-tasking work a breeze.
Why do I need it?
With the ultra high resolution Philips
MultiView display, you can experience a world
of connectivity in a comfortable way in the
ofceorathome.Withthisdisplay,youcan
conveniently enjoy multiple content sources at
one screen. For example: You may want to keep
an eye on the live news video feed with audio
in the small window, while working on your
latestblog,oryoumaywanttoeditanExcelle
from your Ultrabook, while logged into secured
companyintranettoaccesslesfromadesktop.
How to enable MultiView by hotkey?
1. Press the hotkey directly on the
front bezel.
10
2. Setting up the monitor
2. The MultiView selection menu appears.
Press▲or▼buttontoselect.
PbP
Swap
Off
PiP
Multi View
P
3. Press buttontoconrmyourselection
and then exit automatically.
How to enable MultiView by OSD menu?
Besides pressing the hotkey directly on
the front bezel, the MultiView function can also
be selected in OSD menu.
1. Press button on the front bezel to
enter OSD Menu Screen.
PiP/PbP
Audio
Picture
Input
Color
PiP/PbP Mode
PiP/PbP Input
PiP Size
Swap
PiP Position
Off
PiP
PbP
• Press▲or▼buttontoselectmainmenu
[PiP / PbP], then press button.
• Press▲or▼buttontoselect[PiP / PbP
Mode], then press button.
• Press▲or▼buttontoselect[PiP] or
[PbP].
• Now you can move backward to set the
[PiP / PbP Input], [PiP Size], [PiP Position].,
or [Swap].
2. Press buttontoconrmyourselection.
MultiView in OSD menu
• PiP / PbP Mode: There are two modes for
MultiView: [PiP] and [PbP].
[PiP]: Picture in Picture
Open up a sub-window of
another signal source.
B
A
When the sub source is not
detected:
B
A
[PbP]: Picture by Picture
Open up a sub-window side-
by-side of another signal
source. A (main) B
When the sub source is not
detected: A (main)
Note
The black strip shows on the top and the
bottom of the screen for the correct aspect
ratio when in the PbP mode.
• PiP / PbP Input: There are four different
video input to choose as the sub display
source: [VGA], [DVI], [MHL-HDMI], and
[DisplayPort].
Please refer below table for compatibility
of main/sub input source.
SUB SOURCE
POSSIBILITY (xl)
Inputs VGA DP DVI MHL-
HDMI
MAIN
SOURCE
(xl)
VGA ● ● ● ●
DP ● ● ● ●
DVI ● ● ● ●
MHL-
HDMI ● ● ● ●
(main)
(main)
11
2. Setting up the monitor
• PiP Size: When PiP is activated, there are
three sub-window sizes to choose: [Small],
[Middle], [Large].
B
A
Small
Middle
Large
• PiP Position: When PiP is activated, there
are four sub-window positions to choose.
Top-Right Bottom-Right
B
A A
B
Top-Left Bottom-Left
B
A (main) A (main)
B
• Swap: The main picture source and the
sub picture source swapped on the
display.
Swap A and B source in [PiP] mode:
B
A ↔ B
A
Swap A and B source in [PbP] mode:
A (main) B↔ B (main) A
• Off: Stop MultiView function.
A
Note
• When you do the SWAP function, the
video and its audio source will swap at the
same time. (Refer to page 7 “Independent
audio playback, regardless of video input”
formoredetail.)
(main)
(main)
(main)
(main)
(main)
(main)
12
2. Setting up the monitor
2.4 Remove the Base Assembly for
VESA Mounting
Before you start disassembling the monitor
base, please follow the instructions below to
avoid any possible damage or injury.
1. Extend the monitor base to its maximum
height.
2. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen. Then lift the monitor
stand.
3. While keeping the release button pressed,
tilt the base and slide it out.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always contact
manufacturer for wall-mount installation.
100mm
100mm
13
2. Setting up the monitor
2.5 MHL(MobileHigh-Denition
Link) introduction
What is it?
MobileHighDenitionLink(MHL)isamobile
audio/video interface for directly connecting
mobile phones and other portable devices to
high-denitiondisplays.
An optional MHL cable allows you to simply
connect your MHL capable mobile device to
this large Philips MHL display, and watch your
HD videos come to life with full digital sound.
Now not only you can enjoy your mobile
games, photos, movies, or other apps on its
big screen, you can simultaneously charge your
mobile device so you never run out of power
half way.
How do I use the MHL function?
To use the MHL function, you need an MHL-
Certiedmobiledevice.TondalistofMHL-
certieddevices,visittheofcialMHLwebsite
(http://www.mhlconsortium.org)
YoualsoneedaoptionalMHLcertiedspecial
cable in order to use this function.
How does it work? (how do I connect?)
Connect the Optional MHL cable to the mini
USB port on the mobile device side, and the
[MHL-HDMI] marked port on the monitor side.
You are now ready to view the images on your
big screen display and operate all function on
youthemobiledevicesuchasinternetsurng,
game playing, photo browsing…etc. if your
monitor has speaker function, then you will be
able to hear accompanying sound too. When
the MHL cable is disconnected or the mobile
device is turned off, the MHL function will be
automatically disabled.
MHL
MHL-HDMI
Note
• The port marked [MHL-HDMI] is the
only port on the monitor that supports
the MHL function when the MHL cable is
used. Note that the MHL certified cable is
different than a standard HDMI cable.
• A mobile device with MHL certification
must be purchased separately
• You may have to manually switch the
monitor to MHL-HDMI mode in order
to activate the monitor, if you have other
devices already working and connected to
available inputs
• Standby/Off energy saving of ErP is
not ap plicable for the MHL charging
functionality
• This Philips display is MHL certified.
However, in case your MHL device does
not connect or work correctly, check with
your MHL device FAQ or vendor directly
for direction. The policy of your device
manufacturer may require you to purchase
their brand specific MHL cable or adapter
in order to work with other brand MHL
devices. Note that this is not a fault of this
Philips display.
14
3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and
sharpness in real time. Whether you're working
with text applications, displaying images or
watching a video, Philips SmartImage delivers
great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in
real time with the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage on
screen display.
2. Keep pressing to toggle among
Ofce,Photo,Movie,Game,Economy,
SmartUniformity and Off.
3. The SmartImage on screen display will
remain on screen for 5 seconds, or you can
alsopress"OK"tomakeconrmation.
Therearesevenmodestoselect:Ofce,Photo,
Movie, Game, Economy, SmartUniformity and
Off.
Photo
Movie
Game
Economy
SmartUniformity
ff
Office
SmartImage
• Office:Enhances text and dampens
brightness to increase readability and
reduce eye strain. This mode significantly
enhances readability and productivity when
you’re working with spreadsheets, PDF files,
scanned articles or other general office
applications.
• Photo:This profile combines color
saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded
colors.
• Movie:Ramped up luminance, deepened
color saturation, dynamic contrast and
razor sharpness displays every details in
darker areas of your videos without color
washout in brighter areas maintaining a
dynamic natural values for the ultimate
video display.
• Game:Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this
15
3. Image Optimization
profile delivers the best gaming experience
for gamers.
• Economy:Under this profile, brightness,
contrast are adjusted and backlighting
finetuned for just right display of everyday
office applications and lower power
consumption.
• SmartUniformity: Fluctuations in brightness
and color on different parts of a screen
are a common phenomenon among LCD
monitors. Typical uniformity is measured
around 75-80%. By enabling Philips
SmartUniformity feature, display uniformity
is increased to above 95%. This produces
more consistent and true images.
• Off:No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes
a Monitor's contrast ratio for maximum visual
clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter
images or dimming backlighting for clear display
of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and
viewing comfort for every type of content.
SmartContrast dynamically controls contrast
and adjusts backlighting for clear, crisp, bright
gaming and video images or displays clear,
readabletextforofcework.Byreducingyour
monitor's power consumption, you save on
energy costs and extend the lifetime of your
monitor.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
16
4. PowerSensor™
4. PowerSensor™
How does it work?
• PowerSensor works on principle of
transmission and reception of harmless
“infrared” signals in order to detect user-
presence.
• When the user is in front of the monitor,
the monitor operates normally, at the
predetermined settings that the user has
set- i.e. brightness, contrast, color, etc
• Assuming that the monitor was set to
100% of brightness for example, when the
user leaves his seat and is no longer in front
of the monitor, the monitor automatically
reduces the power consumption upto 80%.
User present in front User not present
ttaW
Power consumption as illustrated above is for reference purpose only
Setting
Default settings
PowerSensor is designed to detect the presence
of the user located between 30 and 100 cm (12
and40inches)fromthedisplayandwithinve
degrees left or right of the monitor.
Custom settings
If you prefer to be in a position outside the
perimeters listed above, choose a higher
strengthsignalforoptimaldetectionefciency:
The higher the setting, the stronger the
detection signal. For maximum PowerSensor
efciencyandproperdetection,pleaseposition
yourself directly in front of your monitor.
• If you choose to position yourself more
than 100 cm or 40 inches from the
monitor use the maximum detection signal
for distances up to 120 cm or 47 inches.
(Setting4)
• Since some dark colored clothing tends to
absorb infrared signals even when the user
is within 100 cm or 40 inches of the display,
step up signal strength when wearing black
or other dark clothes.
Sensor distance Landscape/Portrait mode
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Aboveillustrationsareforreferencepurposeonly,maynotreectthe
exact display of this model.
How to adjust settings
If PowerSensor is not operating correctly
inside or outside the default range, here’s how
to fine-tune detection:
• EnterOSDMenuScreenandpress▲or
▼buttontoselect[PowerSensor], then
press button.
• Turn the PowerSensor on.
• Select Setting 4 and press OK.
• Test the new setup to see if PowerSensor
properly detects you in your current
position.
• PowerSensor function is designed to work
inLandscapemode(horizontalposition)
only. After PowerSensor turn on it, it will
automatically turn Off if the monitor
is used in Portrait mode (90 degree/
verticalposition);itwillautomaticallyturn
ON if monitor is returned to its default
Landscape position.
Note
A manually selected PowerSensor mode
will remain operational unless and until it is
readjusted or the default mode is recalled. If
youndthatthePowerSensorisexcessively
sensitive to nearby motion for some reason,
please adjust to a lower signal strength.
17
5. LightSensor
5. LightSensor
What is it?
Light Sensor is a unique and intelligent way of
optimizing picture quality by measuring and
analyzing the incoming signal to automatically
adjust picture quality settings. Light Sensor
uses a sensor to adjust the picture brightness
depending on the room light conditions.
How to enable LightSensor?
1. Press button on the front bezel to
enter OSD menu screen.
2. Press▲or▼buttontoselectmainmenu
[LightSensor], then press button OK .
3. Press▲or▼buttontoturnonoroffthe
LightSensor.
18
6. Built-in Webcam with Microphone
6. Built-in Webcam with
Microphone
Note
USB connection between the monitor and PC
is required for the webcam to operate.
The webcam allows you to hold interactive
video and audio conference calls over the
internet. It provides the most convenient
and easiest way for Business persons to
communicate with other colleagues around the
world, saving a lot time and money. Depending
on the software used, it also allows you to take
photos,sharelesorusemicrophoneonly
without enabling webcam. The microphone and
activity light are on the side of the webcam on
the bezel of the display.
6.1 PC system requirements
• Operating system : Microsoft Windows
7, Microsoft Windows Vista, Microsoft
WindowsXP(SP2),andanyotherOS
whichever support UVC/UAC (USB Video
Classcompliant/AudioClasscompliant)
under USB 2.0 standard
• Processor: 1.6GHz or above
• RAM:512MB(forXP)/1GB(forVistaand
Windows7)
• Hard disk space: minimum 200MB
• USB: USB 2.0 or above, UVC/UAC support
6.2 Using the device
Philips monitor with webcam device transmits
video and sound data through USB port. It can
be enabled by simply connecting your USB
cable from your PC to the USB upstream of
USB hub on the side IO of monitor.
• Connect your USB cable to upstream of
USB hub on the side IO of monitor from
PC side.
• Turn on your PC and make sure your
internet connection is working properly.
• Download and enable free online chatting
software such as Skype, Internet Messenger,
or equivalent. You can also subscribe
to dedicated software in case of more
sophisticated usage like multi conferencing,
etc.
• The webcam is ready to be used for chat
or make the phone call through internet
service.
• Make the call by following the instruction of
the software program.
Note
To set up a video call, you must have a reliable
Internet connection, an ISP, and software
like Internet messenger or video phone call
program. Make sure the person that you are
calling has compatible video-calling software. The
video and audio performance quality depends
on the bandwidth available on both ends.
The person you are calling must have similar
capability of devices and software.
19
7. Technical Specications
7. Technical Specifications
Picture/Display
Monitor Panel Type AH-IPS LCD
Backlight LED
Panel Size 23.8"W(60.5cm)
Aspect Ratio 16:9
Pixel Pitch 0.137(H)mmx0.137(V)mm
SmartContrast 50,000,000:1
ResponseTime(typ.) 14 ms
SmartResponseTime(typ.) 5ms(GtG)
Optimum Resolution
DP: 3840x2160 @ 60Hz, 3840x2160 @ 30Hz
DVI: 3840x2160 @ 30Hz, 2560x1440 @ 60Hz
VGA: 1920x1080 @ 60Hz
HDMI 2.0: 3840x2160 @ 60Hz, 3840x2160 @ 30Hz
ViewingAngle(typ.) 178°(H)/178°(V)@C/R>10
Display Colors 1.07Billioncolors,10Bit(8Bit+A-FRC)
Vertical Refresh Rate 56-80Hz(VGA)
23-80Hz(DVI/HDMI2.0/DisplayPort)
Horizontal Frequency
30-99KHz(VGA/DVI)
30-140KHz(HDMI2.0)
30-160KHz(DisplayPort)
MHL 1080P @ 60Hz
sRGB YES
Brightness uniformity 93%-105%
Delta E <3
Connectivity
Signal Input DVI(Digital),VGA(Analog),DisplayPort,MHL-HDMI
USB USB 3.0×3 includes 1 fast charger
Input Signal Separate Sync, Sync on Green
Audio In/Out PC audio-in,headphone out
Convenience
Built-inspeaker(typ.) 2 W x 2
Built-in webcam 2.0 megapixel camera with Microphone and LED indicator
Multi View PiP/PbP mode, 2×devices
User Convenience
OSD Languages
English, German, Spanish, Greek, French, Italian, Hungarian, Dutch,
Portuguese, Brazil Portuguese, Polish, Russian, Swedish, Finnish,
Turkish,Czech,Ukranian,SimpliedChinese,TraditionalChinese,
Japanese, Korean
Other Convenience VESAmount(100×100mm),KensingtonLock
Plug & Play Compatibility DDC/CI, sRGB, Windows 8.1/8/7, Mac OS X
Stand
20
7. Technical Specications
Picture/Display
Tilt -5 / +20 degree
Swivel -175 / +175 degree
Height adjustment 130mm
Pivot 90 degree
Power
On Mode 43.6W(typ.),76.4W(max.)
Sleep(Standby) <0.5W(typ.)
Off <0.5W(typ.)
OnMode(ECOmode) 20.6W(typ.)
Power(EnergyStar test method)
Energy Consumption AC Input Voltage
at 100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 30.11W(typ.) 29.99W(typ.) 28.59W(typ.)
Sleep(Standby) <0.78W(typ.) <0.78W(typ.) <0.82W(typ.)
Off <0.2W(typ.) <0.2W(typ.) <0.23W(typ.)
Heat Dissipation* AC Input Voltage
at 100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC , 50Hz
Normal Operation 102.78 BTU/hr
(typ.)
102.35 BTU/hr
(typ.)
97.58 BTU/hr
(typ.)
Sleep(Standby) <2.67 BTU/hr
(typ.)
<2.67 BTU/hr
(typ.)
<2.79 BTU/hr
(typ.)
Off <0.67 BTU/hr
(typ.)
<0.67 BTU/hr
(typ.)
<0.78 BTU/hr
(typ.)
Power LED indicator Onmode:White,Standby/Sleepmode:White(blinking)
PowerSensor 8.7W(typ.)
Power Supply External, 100-240V AC, 50-60Hz
Dimensions
Productwithstand(WxHxD) 531 x 422 x 256 mm
Product without stand
(WxHxD) 531 x 363 x 52 mm
Weight
Product with stand 5.85 kg
Product without stand 3.36 kg
Product with packaging 9.625 kg
Operating Condition
Temperature range (operation) 0°C to 40 °C
Relative humidity (operation) 20% to 80%
Atmospheric pressure
(operation) 700 to 1060hPa
Temperature range
(Non-operation) -20°C to 60°C
21
7. Technical Specications
Relative humidity
(Non-operation) 10% to 90%
Atmospheric pressure
(Non-operation) 500 to 1060hPa
Environmental and energy
ROHS YES
EPEAT Gold (www.epeat.net)
Packaging 100% recyclable
SpecicSubstances 100% PVC BFR free housing
EnergyStar YES
Compliance and standards
Regulatory Approvals
CE Mark, FCC Class B, SEMKO, cETLus, CU-EAC,
TCO Edge,TUV-GS,TUV-ERGO, EPA, PSB, WEEE, RCM,
UKRAINIAN, CCC, CECP, PSE, KC,
ICES-003, E-standby, J-MOSS
Cabinet
Color Silver/Black
Finish Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net
for registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to download the
latestversionofleaet.
3. SmartresponsetimeistheoptimumvaluefromeitherGtGorGtG(BW)tests.
22
7. Technical Specications
7.1 Resolution & Preset Modes
Maximum Resolution
1920x1080@60Hz(analoginput)
3840x2160@60Hz(digitalinput)
Recommended Resolution
3840x2160@60Hz(digitalinput)
H. freq (kHz) Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.36 1024 x 768 60.00
60.02 1024 x 768 75.03
44.77 1280 x 720 59.86
60 1280 x 960 60
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
55.94 1440 x 900 59.89
70.64 1440 x 900 74.98
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
88.79 2560 x 1440 59.95
65.69 3840 x 2160 29.98
133.31 3840 x 2160 60.00
Note
• Please notice that your display works best
at native resolution of 3840 x 2160 @
60Hz. For best display quality, please follow
this resolution recommendation.
Recommended resolution
VGA: 1920x1080 @ 60Hz
DVI: 3840x2160 @ 30Hz, 2560x1440 @
60Hz
HDMI 2.0/DisplayPort: 3840x2160 @ 60Hz,
3840x2160 @ 30Hz
• The factory default setting DisplayPort v1.1
supports to the resolution 3840x2160 @
30 Hz. For optimized resolution 3840x2160
@ 60Hz, please enter to OSD menu and
change the setting to DisplayPort v1.2,
also please make sure your graphic card
supports DisplayPort v1.2.
Setting path: [OSD] / [Setup] / [DisplayPort] /
[1.1, 1.2]
• HDMI 1.4/2.0 setting: The factory default
setting is at HDMI 1.4, which supports
most Blu-Ray/DVD players on the market.
You can change the setting to HDMI 2.0, if
your Blu-Ray/DVD player supports it.
Setting path: [OSD] / [Setup] / [HDMI] / [1.4,
2.0]
23
8. Power Management
8. Power Management
If you have VESA DPM compliance display card
or software installed in your PC, the monitor
can automatically reduce its power consumption
when not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically. The
following table shows the power consumption
and signaling of this automatic power saving
feature:
PowerManagementDenition
VESA
Mode Video H-sync V-sync Power Used LED Color
Active ON Ye s Ye s 43.6W(typ.)
76.4W(max.) White
Sleep
(Standby) OFF No No 0.5W(typ.) White
(blink)
Off OFF - - 0.5W(typ.) OFF
The following setup is used to measure power
consumption on this monitor.
• Native resolution: 3840 × 2160
• Contrast: 50%
• Brightness: 100%
• Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
24
9. Regulatory Infomation
9. Regulatory Information
Congratulations!
ThisproductisTCOCertied-forSustainable
IT
TCOCertiedisaninternational
third party sustainability
certicationforITproducts.
TCOCertiedensuresthatthemanufacture,
useandrecyclingofITproductsreect
environmental, social and economic
responsibility.EveryTCOCertiedproduct
modelisveriedbyanaccreditedindependent
test laboratory.
Along with meeting all requirements in TCO
Certied,thisproductalsomeetstheexclusive
TCOCertiedEdgecertication,recognizing
bestinclassproductsinaspecicsustainability
attribute.
SummaryofTCOCertiedCriteria:
Corporate Social Responsibility
Socially responsible production - working
conditions and labor law in manufacturing
country
EnergyEfciency
Energyefciencyofproductandpowersupply.
Energy Star compliant, where applicable
Environmental Management System
Manufacturermustbecertiedaccordingto
either ISO 14001 or EMAS
Minimization of Hazardous Substances
Limits on cadmium, mercury, lead & hexavalent
chromium including requirements for mercury-
free products, halogenated substances and
hazardousameretardants
Design for Recycling
Coding of plastics for easy recycling. Limit on
the number of different plastics used.
Product Lifetime, Product Take Back
Minimum one-year product warranty. Minimum
three-year availability of spare parts. Product
takeback
Packaging
Limits on hazardous substances in product
packaging. Packaging prepared for recycling
Ergonomic, User-centered design
Visual ergonomics in products with a display.
Adjustability for user comfort (displays,
headsets)Acousticperformance-protection
againstsoundspikes(headsets)andfannoise
(projectors,computers)Ergonomicallydesigned
keyboard(notebooks)
Electrical Safety, minimal electro-magnetic
Emissions
Third Party Testing
Allcertiedproductmodelshavebeentested
in an independent, accredited laboratory.
A detailed criteria set is available for download
at www.tcodevelopment.com, where you can
alsondasearchabledatabaseofallTCO
CertiedITproducts.
TCO Development, the organization behind
TCOCertied,hasbeenaninternational
driverintheeldofSustainableITfor20years.
CriteriainTCOCertiedaredevelopedin
collaboration with scientists, experts, users
and manufacturers. Organizations around the
worldrelyonTCOCertiedasatooltohelp
them reach their sustainable IT goals. We are
ownedbyTCO,anon-protorganization
representingofceworkers.TCODevelopment
is headquartered in Stockholm, Sweden, with
regional presence in North America and Asia.
For more information, please visit:
www.tcodevelopment.com
User define mode is used for TCO Certified
compliance.
25
9. Regulatory Infomation
Lead-free Product
Lead free display promotes
environmentally sound recovery
and disposal of waste from electrical
and electronic equipment. Toxic
substances like Lead has been eliminated
and compliance with European community’s
stringent RoHs directive mandating restrictions
on hazardous substances in electrical and
electronic equipment have been adhered to
in order to make Philips monitors safe to use
throughout its life cycle.
EPEAT
(www.epeat.net)
The EPEAT (Electronic
Product Environmental
AssessmentTool)program
evaluates computer
desktops, laptops, and monitors based on 51
environmental criteria developed through
an extensive stakeholder consensus process
supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and
select desktop computers, notebooks and
monitors based on their environmental
attributes. EPEAT also provides a clear and
consistent set of performance criteria for the
design of products, and provides an opportunity
for manufacturers to secure market recognition
for efforts to reduce the environmental impact
of its products.
BenetsofEPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGYSTAR’senergyefciencyspecications,
means that these products will consume less
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following
standards
• EN60950-1:2006+A11:2009+A1:
2010+A12:2011+A2:2013(Safety
requirement of Information Technology
Equipment).
• EN55022:2010(Radio Disturbance
requirement of Information Technology
Equipment).
• EN55024:2010 (Immunity requirement of
InformationTechnologyEquipment).
• EN61000-3-2:2006+A1:2009+A2:2009
(LimitsforHarmonicCurrentEmission).
• EN61000-3-3:2008 (Limitation of Voltage
FluctuationandFlicker)followingprovisions
of directives applicable.
• 2006/95/EC(LowVoltageDirective).
• 2004/108/EC(EMCDirective).
• 2009/125/EC (ErP Directive, EC No.
1275/2008 Implementing Directive
for Standby and Off mode power
consumption)
And is produced by a manufacturing
organization on ISO9000 level.
• ISO9241-307:2008 (Ergonomic
requirement, Analysis and compliance test
methodsforelectronicvisualdisplays).
• GSEK1-2000:2011(GSmarkrequirement).
• prEN50279:1998 (Low Frequency Electric
andMagneticfieldsforVisualDisplay).
• MPR-II (MPR:1990:8/1990:10 Low
FrequencyElectricandMagneticfields).
• TCO CERTIFIED (Requirement for
Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
ConfederationofProfessionalEmployees)
for TCO versions.
26
9. Regulatory Infomation
Changesormodicationsnotexpressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
Use only RF shielded cable that was supplied
with the monitor when connecting this monitor
to a computer device.
Topreventdamagewhichmayresultinreor
shock hazard, do not expose this appliance to
rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:(1)thisdevicemaynotcauseharmful
interference,and(2)thisdevicemustacceptany
interference received, including interference that
may cause undesired operation.
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conçues de façon à fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
installation résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil n'est
pas installé et utilisé selon les consignes
données, peuvent causer des interférences
Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR® Partner, we
have determined that this product
meets the ENERGY STAR®
guidelinesforenergyefciency.
Note
We recommend you switch off the monitor
when it is not in use for a long time.
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct
the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
27
9. Regulatory Infomation
EN 55022 Compliance (Czech Republic Only)
PolishCenterforTestingandCertication
Notice
The equipment should draw power from a
socket with an attached protection circuit (a
three-prongsocket).Allequipmentthatworks
together(computer,monitor,printer,andsoon)
should have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominalvaluenolargerthan16amperes(A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
Aprotectionmark"B"conrmsthatthe
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est
la cause d'interférences nuisibles pour
la réception des signaux de radio ou de
télévision, ce qui peut être décelé en
fermant l'équipement, puis en le remettant
en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
• Réorienter ou déplacer l’antenne de
réception.
• Augmenter la distance entre l’équipement
et le récepteur.
• Brancher l’équipement sur un autre circuit
que celui utilisé par le récepteur.
• Demander l’aide du marchand ou d’un
technicien chevronné en radio/télévision.
Toutesmodicationsn'ayantpasreçu
l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
28
9. Regulatory Infomation
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht
den in der "Verordnung über den Schutz vor
Schäden durch Röntgenstrahlen" festgelegten
Vorschriften.
AufderRückwanddesGerätesbendetsich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften
über die Bauart von Störstrahlern nach Anlage
III¤5Abs.4derRöntgenverordnungerfülltsind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte
Lesbarkeit und erhöhte Augenbelastung bei zu
geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
29
9. Regulatory Infomation
EU Energy Label
The European Energy Label informs you on
theenergyefciencyclassofthisproduct.
Thegreenertheenergyefciencyclassofthis
product is the lower the energy it consumes.
Onthelabel,youcanndtheenergyefciency
class, the average power consumption of
this product in use and the average energy
consumption for 1 year.
Note
The EU Energy Label will be ONLY applied on
the models bundling with HDMI and TV tuners.
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products produced and sold for China
market have to meet China RoHS request.
中国大陆RoHS
根据中国大陆《电子电气产品有害物质限
制使用标识要求》，以下部分列出了本产
品中可能包含的有害物质的名称和含量
本表适用之产品
显示器 、平板电视 、监视器
有害物质
部件名称
有害物质
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(Cr6+)
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
外壳 OO O O O O
液晶显示屏/灯管 X X O O O O
电路板组件*X O O O O O
电源适配线 X O O O O O
电源线/连接线 X O O O O O
遥控器 OO O O O O
本表格根据SJ/T 11364 的规定编制。
*:
电路板组件包括印刷电路板及其构成的零部件，如电阻、电容、集成电
路、连接器等。
O:
表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的
限量要求以下。
X:
表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规
定的限量要求。
上表中打“×”的部件，应功能需要，部分有害物质含量超出GB/T 26572规定
的限量要求，但符合欧盟RoHS法规要求（属于豁免部分）。
Restriction on Hazardous Substances
statement (India)
This product complies with the “India E-waste
Rule 2011” and prohibits use of lead, mercury,
hexavalent chromium, polybrominated
biphenyls or polybrominated diphenyl ethers
in concentrations exceeding 0.1 weight % and
0.01 weight % for cadmium, except for the
exemptions set in Schedule 2 of the Rule.
30
9. Regulatory Infomation
E-Waste Declaration for India
This symbol on the product or on its packaging
indicates that this product must not be
disposed of with your other household waste.
Instead it is your responsibility to dispose of
your waste equipment by handing it over to
a designated collection point for the recycling
of waste electrical and electronic equipment .
The separate collection and recycling of your
waste equipment at the time of disposal will
help to conserve natural resources and ensure
that it is recycled in a manner that protects
human health and the environment. For more
information about where you can drop off your
waste equipment for recycling in India please
visit the below web link.
http://www.india.philips.com/about/sustainability/
recycling/index.page
环保使用期限
此标识指期限(十年),电子信息产品中含有
的有毒有害物质或元素在正常使用的条件
下不会发生外泄或突变,电子信息产品用户
使用该电子信息产品不会对环境造成严重
污染或对其人身、财产造成严重损害的期
限。
《废弃电器电子产品回收处理管理条例》
提示性说明
为了更好地关爱及保护地球，当用户不再
需要此产品或产品寿命终止时，请遵守国
家废弃电器电子产品回收处理相关法律法
规，将其交给当地具有国家认可的回收处
理资质的厂商进行回收处理。
Information for U.K. only
WARNING - THIS APPLIANCE MUST BE
EARTHED.
Important:
This apparatus is supplied with an approved
moulded 13A plug. To change a fuse in this type
of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362
5A,A.S.T.A. or BSI approved type.
3. Retit the fuse cover.
Ifthettedplugisnotsuitableforyoursocket
outlets, it should be cut off and an appropriate
3-pinplugttedinitsplace.
If the mains plug contains a fuse, this should
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
NOTE: The severed plug must be destroyed
to avoid a possible shock hazard
should it be inserted into a 13A socket
elsewhere.
(A)
(B)
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
31
9. Regulatory Infomation
BLUE-“NEUTRAL”(“N”)
BROWN-“LIVE”(“L”)
GREEN&YELLOW-“EARTH”(“E”)
1. The GREEN&YELLOW wire must be
connected to the terminal in the plug
which is marked with the letter "E" or by
the Earth symbol or coloured GREEN or
GREEN&YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter
"N" or coloured BLACK.
3. The BROWN wire must be connected
to the terminal which is marked with the
letter "L" or coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
the lead - not simply over the three wires.
-
32
10. Customer care and warranty
10. Customer care and
warranty
10.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on the TFT Monitor panels
usedinatpanelmonitors are sometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty. This notice explains
thedifferenttypesofpixeldefectsanddenes
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on a TFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are
the types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green+Blue=Cyan(LightBlue)
Threeadjacentlitsubpixels(onewhitepixel).
33
10. Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another may be
morenoticeable,Philipsalsospeciestolerances
for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement
due to pixel defects during the warranty period,
aTFTMonitorpanelinaPhilipsatpanel
monitor must have pixel or sub pixel defects
exceeding the tolerances listed in the following
tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3adjacentlitsubpixels(onewhitepixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant(ISO9241-307: Ergonomic requirement , analysis and
compliancetestmethodsforelectronicvisualdisplays)
3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the
InternationalOrganisationforStandardisation(ISO)per:2008-11-13.
Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are
the types of black dot defects.
34
10. Customer care and warranty
10.2 Customer Care & Warranty
For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.
Contact Information for WESTERN EUROPE region:
Country CSP HotlineNumber Price OpeningHours
Austria RTS +43 0810 000206 € 0.07 Mon to Fri : 9am - 6pm
Belgium Ecare +32 078 250851 € 0.06 Mon to Fri : 9am - 6pm
Cyprus Alman 800 92 256 Free of charge Mon to Fri : 9am - 6pm
Denmark Infocare +45 3525 8761 Local call tariff Mon to Fri : 9am - 6pm
Finland Infocare +358 09 2290 1908 Local call tariff Mon to Fri : 9am - 6pm
France Mainteq +33 082161 1658 € 0.09 Mon to Fri : 9am - 6pm
Germany RTS +49 01803 386 853 € 0.09 Mon to Fri : 9am - 6pm
Greece Alman +30 00800 3122 1223 Free of charge Mon to Fri : 9am - 6pm
Ireland Celestica +353 01 601 1161 Local call tariff Mon to Fri : 8am - 5pm
Italy Anovo Italy +39 840 320 041 € 0.08 Mon to Fri : 9am - 6pm
Luxembourg Ecare +352 26 84 30 00 Local call tariff Mon to Fri : 9am - 6pm
Netherlands Ecare +31 0900 0400 063 € 0.10 Mon to Fri : 9am - 6pm
Norway Infocare +47 2270 8250 Local call tariff Mon to Fri : 9am - 6pm
Poland MSI +48 0223491505 Local call tariff Mon to Fri : 9am - 6pm
Portugal Mainteq 800 780 902 Free of charge Mon to Fri : 8am - 5pm
Spain Mainteq +34 902 888 785 € 0.10 Mon to Fri : 9am - 6pm
Sweden Infocare +46 08 632 0016 Local call tariff Mon to Fri : 9am - 6pm
Switzerland ANOVO CH +41 02 2310 2116 Local call tariff Mon to Fri : 9am - 6pm
United Kingdom Celestica +44 0207 949 0069 Local call tariff Mon to Fri : 8am - 5pm
Contact Information for China:
Country Callcenter Consumercarenumber
China PCCW Limited 4008 800 008
Contact Information for NORTH AMERICA :
Country Callcenter Consumercarenumber
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800)479-6696
35
10. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Callcenter CSP Consumercarenumber
Belarus NA IBA +375 17 217 3386
+375 17 217 3389
Bulgaria NA LAN Service +359 2 960 2360
Croatia NA MR Service Ltd +385 (01) 640 1111
Czech Rep. NA Asupport 420 272 188 300
Estonia NA FUJITSU +372 6519900(General)
+372 6519972(workshop)
Georgia NA Esabi +995 322 91 34 71
Hungary NA Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips
only)
Kazakhstan NA Classic Service I.I.c. +7 727 3097515
Latvia NA ServiceNet LV +371 67460399
+371 27260399
Lithuania NA UAB Servicenet +370 37 400160(general)
+370 7400088 (for Philips)
Macedonia NA AMC +389 2 3125097
Moldova NA Comel +37322224035
Romania NA Skin +40 21 2101969
Russia NA CPS +7 (495) 645 6746
Serbia&Montenegro NA Kim Tec d.o.o. +381 11 20 70 684
Slovakia NA Datalan Service +421 2 49207155
Slovenia NA PC H.and +386 1 530 08 24
the republic of Belarus NA ServiceBy + 375 17 284 0203
Turkey NA Tecpro +90 212 444 4 832
Ukraine NA Topaz +38044 525 64 95
Ukraine NA Comel +380 5627444225
Contact Information for LATIN AMERICA region:
Country Callcenter Consumercarenumber
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
36
10. Customer care and warranty
Contact Information for APMEA region:
Country ASP Consumercarenumber Openinghours
Australia AGOS NETWORK PTY LTD 1300 360 386 Mon.~Fri. 9:00am-5:30pm
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri. 8:30am-5:30pm
Hong Kong
Macau
Company: Smart Pixels
Technology Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:Tel: (853)-0800-987
Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm
India REDINGTON INDIA LTD Tel: 1 800 425 6396
SMS: PHILIPS to 56677 Mon.~Fri. 9:00am-5:30pm
Indonesia PT. CORMIC SERVISINDO
PERKASA
+62-21-4080-9086 (Customer
Hotline)
+62-8888-01-9086 (Customer
Hotline)
Mon.~Thu. 08:30-12:00;
13:00-17:30
Fri. 08:30-11:30; 13:00-17:30
Korea Alphascan Displays, Inc 1661-5003 Mon.~Fri. 9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia R-Logic Sdn Bhd +603 5102 3336 Mon.~Fri. 8:15am-5:00pm
Sat. 8:30am-12:30am
Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm
Singapore
Philips Electronics Singapore
Pte Ltd (Philips Consumer Care
Center)
(65) 6882 3966 Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer System Co.,
Ltd. (662) 934-5498 Mon.~Fri. 8:30am~05:30pm
South Africa Computer Repair Technologies 011 262 3586 Mon.~Fri. 8:00am~05:00pm
Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Vietnam
FPT Service Informatic
Company Ltd. - Ho Chi Minh
City Branch
+84 8 38248007 Ho Chi Minh
City
+84 5113.562666 Danang City
+84 5113.562666 Can tho
Province
Mon.~Fri. 8:00-12:00, 13:30-
17:30,Sat. 8:00-12:00
Philippines EA Global Supply Chain
Solutions ,Inc. (02) 655-7777; 6359456 Mon.~Fri. 8:30am~5:30pm
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00
Uzbekistan Soniko Plus Private Enterprise
Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00
Turkmenistan Technostar Service Centre +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00
Japan フィリップスモニター
・サポ ートセンター 0120-060-530 Mon.~Fri. 10:00 - 17:00
37
11. Troubleshooting & FAQs
11. Troubleshooting & FAQs
11.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
• First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
connected to your computer.
• Make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
• The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
• Make sure the monitor cable is properly
connected to your computer. (Also refer to
theQuickStartGuide).
• Check to see if the monitor cable has bent
pins.
• Make sure the computer is turned on.
AUTO button doesn't function
• The auto function is applicable only in
VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power
source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using the “Auto”
function in OSD Main Controls.
• Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen
• Check that the signal cable is properly
securely connected to the graphics board
or PC.
Verticalickerappears
• Adjust the image using the “Auto” function
in OSD Main Controls.
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Horizontalickerappears
• Adjust the image using the “Auto” function
in OSD Main Controls.
38
11. Troubleshooting & FAQs
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
• Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
• Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears
on the screen
• The remaining dots are normal
characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.
The "power on" light is too strong and is
disturbing
• You can adjust “power on” light using the
power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
11.2 General FAQs
Q1: When I install my monitor what should
I do if the screen shows 'Cannot
display this video mode'?
Ans.: Recommended resolution for this
monitor: 3840 × 2160 @ 60 Hz.
• Unplug all cables, then connect your PC to
the monitor that you used previously.
• In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labelled
'desktop area', move the sidebar to 3840 ×
2160 pixels.
• Open 'Advanced Properties' and set the
Refresh Rate to 60 Hz, then click OK.
• Restart your computer and repeat step 2
and 3 to verify that your PC is set at 3840
× 2160 @ 60 Hz.
• Shut down your computer, disconnect your
old monitor and reconnect your Philips
LCD monitor.
• Turn on your monitor and then turn on
your PC.
Q2: What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can set it
up to 75 Hz to see if that removes the
disturbance.
39
11. Troubleshooting & FAQs
Q3: Whatarethe.infand.icmlesonthe
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.: Thesearethedriverlesforyour
monitor. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for monitor
drivers(.infand.icmles)oradriver
diskwhenyourstinstallyourmonitor.
Follow the instructions to insert the
companion CD-ROM included in this
package. Monitor drivers (.inf and .icm
les)willbeinstalledautomatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and
monitor together determine the
available resolutions. You can select the
desired resolution under Windows®
Control Panel with the "Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects. When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
• Press "OK" to show the OSD (On Screen
Display)menu
• Press "Down Arrow" to select the option
"Color" then press "OK" to enter color
setting, there are three settings as below.
1. Color Temperature: The six settings are
5000K, 6500K, 7500K, 8200K, 9300K
and 11500K. With settings in the 5000K
range the panel appears "warm, with a
red-white color tone", while a 11500K
temperature yields "cool, bluewhite
toning".
2. sRGB: This is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc).
3. UserDene:Theusercanchoosehis/
her preference color setting by adjusting
red, green blue color.
Note
A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolutescale,(degreesKelvin).LowerKevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to any
PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully
compatible with standard PCs, Macs
and workstations. You may need a cable
adapter to connect the monitor to
your Mac system. Please contact your
Philips sales representative for more
information.
Q10: Are Philips LCD monitors Plug-and-
Play?
40
11. Troubleshooting & FAQs
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 8.1/8/7, Mac
OSX
Q11: What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in
LCD panels?
Ans.: Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging" or "ghost imaging", on
your screen. "Burn-in", "after-imaging",
or "ghost imaging" is a well-known
phenomenon in LCD panel technology.
In most cases, the "burned in" or
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of
time after the power has been switched
off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen
refresh application if your LCD monitor
will display unchanging static content.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best at its
native resolution of 3840 × 2160 @
60 Hz. For best display, please use this
resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds
to unlock/lock the hot key, by doing so,
your monitor pops out “Attention” to
show the unlock/lock status as shown
below illustrators.
Attention
Monitor control unlocked
Attention
Monitor control locked
41
11. Troubleshooting & FAQs
11.3 Multiview FAQs
Q1: Why I cannot activate PiP or PbP
when the sources are DVI and HDMI?
Ans.: Please refer to below table for the main
source and its supporting sub source.
SUB SOURCE
POSSIBILITY (xl)
Inputs VGA DP DVI MHL-
HDMI
MAIN
SOURCE
(xl)
VGA ● ● ● ●
DP ● ● ● ●
DVI ● ● ● ●
MHL-
HDMI ● ● ● ●
Q2: Can I enlarge the PiP sub window ?
Ans.: Yes, there are 3 sizes to select: [Small],
[Middle], [Large]. You can press to
enter OSD menu. Select your preferred
[PiP Size] option from the [PiP / PbP]
main menu.
Q3: How to listen to Audio, independent
of video?
Ans.: Normally the audio source is linked to
the main picture source. If you want to
change audio-source input (for example:
listen to your MP3 player independently
regardlessofthevideosourceinput),
you can press to enter OSD menu.
Select your preferred [Audio Source]
option from the [Audio] main menu.
Please note that the next time you
turn on your monitor, the monitor will
by default select the audio source you
chose last time. In case you want to
change it again, you need to go through
the above steps to select your new
preferred audio source, which then will
become the “default” mode.
MHL-HDMI
DisplayPort
Audio In
Audio Source
11.4 MHL FAQs
Q1: I cannot see my mobile device image on
the monitor screen
Ans.:
• Please check if your mobile device is MHL
certified.
• You also need to have a MHL certified
cable to connect the devices.
• Make sure that you have connected to the
MHL-HDMI port, and that correct input
is selected on the Monitor via the input
selector(frontbezelorOSD)
• The product is officially MHL-certified.
As this monitor is a passive display, if you
encounter any unexpected troubles when
using the MHL input, please refer to the
mobile device’s user manual or contact the
manufacturer of the mobile device.
Attention
No video input(MHL-HDMI)
• Make sure your mobile device has not
enteredstandby(sleep)mode.Ifithas,
then you will see a notification message on
the display. Once the mobile device wakes
up, the monitor’s display will wake and
show the images. You may need to make
sure that the correct input is selected if in
between you have used or connected any
other device
Q2. Why is the image on the monitor display
of poor quality? My mobile device looks
far better.
Ans.:
• The MHL standard defines fixed
1080p@60hz for output, and input. This
monitor complies with this standard.
• The image quality depends on the quality
of the original contents. If the content is of
highresolution(exampleHDor1080p),
then it will appear in HD or 1080p on this
monitor display. If the original content is in
42
11. Troubleshooting & FAQs
lowresolution(exampleQVGA)itmay
look good on the mobile device due to
its small screen size, but will look to be of
lower quality on the large screen monitor
display.
Q3. I cannot hear sound from the monitor
display.
Ans.:
• Make sure your monitor display has built-
in speakers and the volume is turned on
the monitor side, and also on the mobile
device side. You may also want to use
optional headphones.
• If your monitor display does not have
in built speakers, then you can connect
optional headphones to the output on the
monitor. Please ensure that the volume is
turned on the monitor side, and also on
the mobile device side.
For further information or FAQ, please visit
ofcialwebsiteofMHLorg:
http://www.mhlconsortium.org
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Specicationsaresubjecttochangewithoutnotice.
Version: M6241PV1L